2014 Kia Soul SUV FWD

2914 Kia Soul with 49,405 miles. Malfunction Indicator Lamp illuminated-No drivability issues were noted outside of a rapid idle at startup. Dealer scan indicated fault code P050A and performed ECU upgrade for $186.51.

Unknown.

The front of the car started to smoke (black smoke coming from under the hood) while driving on a highway and caught fire within one minute. The safety of the driver was at risk. He barely had enough time to get out of the car before the whole front of the car burst into flames. The driver had to call 911. The FDNY put the fire out with NYPD present. The fire was so big that there was nothing left to inspect after FDNY put the fire out. This was a total loss and insurance accepted the photos without physically inspecting the car. The car began to sound like it was running on diesel and lost power shortly before the smoke. No other obvious warnings or signs were noted.

My check engine light goes on and off and its reading catalytic converter there is a recall for that as well on kia souls

Catalytic converter was replaced on 10/27/21 as well as Logic update. After driving the car 53 miles it got hot and started smoking and now the head gasket is blown. No warning lights came on except the temp went to Hot. Dealer says they won’t replace the engine.

The contact owns a 2014 Kia Soul. The contact stated that while his wife was at a stop light, the vehicle shuddered and stalled. The power train warning light was illuminated. Additionally, while driving the vehicle was shuddering. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was misfiring and that the oxygen sensor needed to be replaced. The vehicle was towed to local dealer and was diagnosed with loss of pressure on cylinder #3. The PSI pressure was five. There was an indication of the vehicle leaking and burning engine oil. The manufacturer was notified and informed the contact that the failure was not related to NHTSA Campaign Number: 20V750000 (Engine) however, no further assistance was provided. The approximate failure mileage was 164,000.

I took my 2014 Kia Soul into the dealer to have them do the 2 open recalls on the car, the one to update the knock sensor logic detection system and they also replaced the catalytic converter. 2 days later after picking up the car & only driving it 50 miles, the engine blew (head gasket blew) and it overheated all the way & there was white smoke coming out and the oil was milky. The dealer said that I would not be getting a new engine (like the recall said) and that I could have the had the head gasket replaced for around $1500 or that I could pay from $5000 to 8000 for a replacement engine. I feel really let down because it seems like the dealer acted in bad faith and didn't even contact Kia about providing me with a new engine. Before the engine blew, the KSLD system did nothing to alert us (because I think the engine was already messed up) Any help you can provide would be great. Thank you

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 45 mph, when there was an abnormal knocking noise coming from the engine compartment and suddenly there was smoke as well. The contact was able to pull over and EMS were called to the scene, before fire marshals arrived on the scene the fire extinguished on its own. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was not diagnosed or repaired. The manufacturer was informed of failure but was unable to assist the contact. The failure mileage was approximately 93,635.

Engine making knocking noise, car turns off while driving, it won't start sometimes, hard hesitates when gears change, I'm mostly concerned about it turning off while driving in a high way it happened three times already to me!

The contact owns a 2014 Kia Soul. The contact stated while driving at various speeds, exhaust fumes entered the cabin causing a headache. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 93,500.

The contact owns a 2014 Kia Soul. The contact stated while driving at 60 MPH, the vehicle inadvertently downshifted and would not go past 45 MPH. The check engine warning light illuminated. The contact was able to veer to the side of the road and turned off the vehicle. The contact was able to restart the vehicle, however, the vehicle was towed to the dealer who diagnosed that the knock sensors needed to be replaced. The manufacturer was notified of the failure and did not provide any assistance. The vehicle was repaired. The approximate failure mileage was 84,000.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) on 9/21/2021. The contact called multiple local dealers and was informed the closest appointment was on 11/8/2021 to have recall repairs. The contact stated on 9/24/2021 while his daughter was driving at an unknown speed, the vehicle began to decelerate its speed and the brakes pedal was hard when depressing. The contact stated no warning light was illuminated. The driver stated she saw smoke exiting under the hood and then the vehicle accelerated independently while depressing on the brake pedal. The driver was able to park on the side of the road. The vehicle was towed to his residence. The contact towed the vehicle to local dealer on 9/37/2021, where it was diagnosed with needing the engine to be replaced. The dealer informed he had a salvage title and Kia manufacturer declined to complete recall repairs. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 90,400.

Unknown, issue is the vehicle will not accelerate or change gears properly on an incline. On level roads the acceleration is still very slow.

The contact owns a 2014 Kia Soul. The contact stated while driving 70 MPH, the vehicle started sputtering then loss motive power. The check engine and oil warning lights were illuminated. The vehicle was towed to the contact's residence. The vehicle was leaking oil onto the ground. The contact inspected the engine and saw that the rod had pierced the engine block. Upon investigation, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) which associated with the VIN. However, the contact had not received notification for NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and to pay for the vehicle to be towed to a dealer, and if deemed that the VIN was associated with the recall, then the cost for the repair would be covered. The failure mileage was approximately 150,000.

When trying to accelerate the engine does not go into the next gear causing the speed to stay below 60 mph.

Started experiencing engine issues around 100,000 miles/6 years with Kia Soul, including very sluggish acceleration, not shifting gears properly or when needed on Highway. A couple of different technicians/dealers looked at car and couldn’t figure it out. In June 2020 at 108,151 miles a Kia dealer/servicer determined the catalytic converter was the issue and needed replacement. Kia refused to provide a new one, as it was just outside the 6 year/100,000 mile warranty. Now in September 2021 the car is having the same problems and a Kia dealer/servicer determined the catalytic converter needs to be replaced AGAIN. Kia refused to replace, as they only give a 1 year warranty on the new one they put in June 2020 (doesn’t EPA require a 5 year warranty on new aftermarket catalytic converters?). Contacted Kia Consumer Affairs and have pending escalated claim for them to provide the catalytic converter this time. There is clearly something wrong with the engine that it is causing the catalytic converters to fail so soon. Seems very similar to the vehicles that were included in the $760 million Kia engine settlement.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V750000 (Engine) however, while pulling into the driveway the contact heard an abnormal sound coming from the vehicle. The contact inspected the vehicle and became aware that the engine oil level was low. The contact added a quart of oil to the engine. Several days later while the vehicle was started, the contact heard the same abnormal sound coming from the vehicle. Additionally, the engine temperature was elevated, and the vehicle was consuming oil. The contact reached out to an independent mechanic about the failure and was informed over the phone that the vehicle might need a new engine. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 40 mph during rainy weather conditions, the vehicle began to produce a knocking noise, decelerated, and smoke coming from the engine compartment. The contact's boyfriend opened the hood and confirmed that there was a fire. The fire extinguished itself and the vehicle was towed to a local dealer where it was currently there for diagnostics but not repaired as of yet. During the incident, the police were called but it was unknown if a police report was filed. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 99,000.

The contact owns a 2014 Kia Soul. The contact stated that during a brakes and struts repair being performed by an independent mechanic, the mechanic informed the contact that there was oil pan leakage but could not fix the failure since the vehicle was under a recall. The vehicle was taken to the dealer and the dealer performed an oil change and updated the Knock Sensor Detection System (KSDS) software. The dealer informed the contact to drive the vehicle for 1,000 miles then bring the vehicle back. The contact drove the vehicle for 400 miles and the check engine warning light illuminated and the knock sensor went into limp mode. The vehicle was taken back to the dealer and diagnosed that the engine was damaged from the previous dealer Richland Motors (4653 Pearl Rd, Cleveland, OH 44109) having the top engine taken apart and rebuilt. The dealer also informed the contact that it was normal for Kia vehicles to consume a quart of oil every thousand miles. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

My dash lights would flash bright and dim randomly while driving at first. A few weeks later my headlights would flicker from high beam to low beam and dash lights would still flicker. Now about a month into this my headlights still flicker but they have even turned off all while driving and I was told my brake lights go off as well ,dash lights still flicker and my a/c will not work/blow randomly so it seems to be involving electrical .

I took my 2014 soul to get recall done in San Leandro on 01APR21.No repairs done except coil that I paid for.Today 03SEP21 I took my 2015 soul in(same issue as b4 little power)and they are telling me my catalytic converter needs changing. To my understanding when I had them check the safety recall The repairs would of happened then ,Dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced. All repairs will be done for free.This was not done to my 2014 soul.

The contact owns a 2014 Kia Soul. The contact stated that upon placing the key into the ignition and turning the key in the on position, the passenger side curtain airbag deployed without warning. No injuries were reported. The dealer was notified of the failure and he was referred to an independent body shop for assistance. The vehicle was taken to the body shop and remained in the possession of the body shop. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 146,000.

The contact owns a 2014 Kia Soul. The contact stated that while at a stoplight, the vehicle stalled with an abnormal knocking sound coming from the engine. The contact was uncertain if the check engine warning light was illuminated on the instrument panel prior to failure. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The mechanic informed the contact of NHTSA Campaign Number: 20V750000 (Engine) which he linked to the failure. The dealer was notified, and the vehicle was towed to the dealer. After a week, the contact was informed that because the software update was not performed on the vehicle, the manufacturer would not approve the recall repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in possession of the dealer. The failure mileage was 111,436.

The engine started overheating when the vehicle reached over 150,000 miles. The oil in the car is burning rapidly. I have to check the engine oil daily and when on the freeway every hour because the oil is burning rapidly. When there is no oil the engine shuts down. The engine is overheating and I am afraid of an engine fire. I am constantly putting oil in the car because it is burning out rapidly. I am not sure why. There is a recall but I am not sure if I can get it because of the mileage on my car.

The contact owns 2014 Kia Soul. The contact stated her daughter's boyfriend was driving approximately 70 MPH with her daughter in the passenger’s seat, when they noticed smoke in the rearview mirror. The driver checked around to see if the smoke was coming from another vehicle and determined that the smoke was coming the vehicle he was driving. There were no warning lights illuminated. The contact stated that the driver pulled over to the side of the road and exited the vehicle and noticed fire coming from under the hood of the vehicle. The contact stated that the fire was extinguished with the assistance of the Fire Department. The contact stated that prior to the failure, the vehicle had been taken to the local dealer and repaired under an unknown recall. After retrieving the vehicle, the contact stated occasionally the low oil level warning light would illuminate. There were no injuries sustained. The contact did not know whether a police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer per the manufacturer's instructions. The nearest dealer declined to offer the any repairs or service on the vehicle since the vehicle was severely burned. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 105,000.

Kia engine seized while driving. Check engine and check oil lights both flashed immediately before car engine failed. Car would not turn over but battery was still fully functional. It was immediately brought to a local repair shop where oil was cleared as a non factor in engine problems. I was also informed that the engine was completely seized and non operational. I contacted Kia Pride regarding engine issue and was informed that an inspection would need to be completed and would take 5-6weeks as they are having company wide issues with Kia engines.

The contact owns a 2014 Kia Soul. The contact stated while driving up an incline at various speeds, the vehicle would stall upon depression of the accelerator without warning. The contact also stated that the check oil light would illuminate on the instrument panel soon after an oil change. The contact then received a notification for NHTSA Campaign Number: 20V750000 (Engine). The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owned a 2014 Kia Soul. The contact stated that while driving at 70 mph, smoke started coming from the air vents then the vehicle was filled with smoke. The contact pulled over, exited the vehicle, and saw there was fire coming from under the hood. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report filed. No medical attention was received for the contact and his wife, who was a passenger. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and will have the vehicle towed to an unknown dealer for diagnosis. The failure mileage was approximately 105,230.

Had knock sensors replaced twice and engine is still knocking. Been noticing in the news and media that these cars are catching on fire and the knock sensors were designed to go into limp mode so it doesn’t catch on fire and I’m stuck with it and can’t drive it anymore because it’s in limp mode. The check engine light is flashing for the knock sensors p1326. I need help with getting Kia to get this fixed. It’s not safe to drive on the road.

The contact owns a 2014 Kia Soul. The contact stated that while her daughter was driving at an undisclosed speed, a burning odor was detected. The check engine warning light was illuminated. The vehicle was towed to the dealer and the dealer performed a recall repair for NHTSA Campaign Number: 20V750000 (Engine). After, receiving the vehicle back from the dealer the oil warning light illuminated. The dealer was made aware of the failure and an engine test was performed and diagnosed that there was sludge in the engine from not having regular oil changes. The contact was informed that the oil needed to be changed every 2,000 miles, instead of every 3,000 miles. The vehicle was not repaired since an appointment was not available until August 25, 2021. The manufacturer was not made aware of the failure. The failure mileage was 63,363.

The exhaust manifold failed and yes, it is available for inspection. My daughter's safety was put at risk after I was advised by Kia service center that I needed to replace the rocker cover and a fuel pump. My daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. I took my vehicle to Kia service center on July 14, 2021 following the instructions written on the NHTSA Recall # 20V750 notice I received from Kia and they advised me that I needed to replace the rocker cover and a fuel pump. I paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. My daughter drove the vehicle back and forth to work and everything was okay until July 22, 2021 one week and a day after the repair, the MIL illuminated. I took the vehicle back to the service center and I was then advised that I needed to replace the exhaust manifold and all four coils. I was also advised that the exhaust manifold is on national back order with no expected date. I was told to call Kia corporate and Kia corporate office has advised me that there is nothing they can do to assist me. The associate at the Kia service center said I could drive the vehicle but after a while it would cause other damage to the engine. I questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. He informed me that they had no way of knowing what the issue was until the MIL light came on. I informed him that it is an issue that there was no warning lamp to advise of the first two parts I paid for that they said was the issue. Kia would not afford towing to service center. Kia service center has confirmed that the problem with the vehicle now is the exhaust manifold. The vehicle/component have been inspected by Kia service center. First visit to Kia no warning lamps/messages, there was the burning smell of fuel.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the Vin was not under recall. The failure mileage was approximately 125,000.

The lights flicker on and off making it dangerous to drive. This is an ongoing problem and did not just happen one time

Banging in engine Consuming excessive amounts of oil Oil light flickering Check engine light on Loss of power Car shakes when idle Gas/ fuel odor Brought to mechanic, valves pistons replaced. Banging stopped other stated problems continue.

The contact owned a 2014 Kia Soul. The contact stated that while his daughter was driving the vehicle at an undisclosed speed, the vehicle experienced a loss of automotive power. Another driver notified her that there was smoke coming from the vehicle. After the vehicle was stopped, the driver saw flames coming from underneath the hood of the vehicle. The fire department was notified of the fire and arrived and extinguished the fire. The vehicle was towed away from the scene of the fire. A fire report was filed. The vehicle was destroyed. The cause of the fire was not yet determined. The contact mentioned that previous to the fire there were several cylinder misfires. The manufacturer and local dealer were not notified of the failure. The contact indicated that the original engine had been replaced in 2018. The failure mileage was 238,000.

My vehicle started driving really sluggish and slowing down from 55 to 35 when going up a hill. It felt like it wasn’t getting the gas to make it go. I looked it up and found this recall: 2014 Kia Soul; Manufacturer photo Vehicles Affected: Approximately 379,000 model-year 2012-16 Kia Soul hatchbacks equipped with 1.6-liter gas engines The Problem: High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine’s pistons as well as possible piston connecting rod failure. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block, allowing engine oil to escape that may contact the exhaust, increasing the risk of a fire. however I was told that my vehicle is a 2.0 liter engine and it’s under the recall! Drove my vehicle home after the Kia dealer told me I needed a catalytic converter, then my engine light started blinking, called Kia of America corporate to ask them and confirm it wasn’t under recall and they had me get it to the dealer and now the dealer said I need an engine!!! I don’t even have 130,000 miles on the vehicle! Just seems too coincidental that my vehicle has the same issues as the 1.6 liter engine Kia Soul does! Kia is also saying I’m completely responsible for repairs!

Car displays a check engine light. The check engine light reports an issue with the catalytic converter. Car has began to shut off randomly when coming to or at a stop (for example: at a red light).

The contact owned a 2014 Kia Soul. The contact stated that while the daughter was driving approximately 40 mph the vehicle crashed into the rear end of another vehicle. During the crash, the front end sustained severe damage and the vehicle was destroyed but the driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and did not secure the occupant causing the driver's head to make contact with the steering wheel. The driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined and the local dealer and manufacturer were not notified of the incident. The failure mileage was 94,000.

The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local Kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine SC200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other Kia cars from the same years have also said to have had these issues. Then an OBD II check showed the codes 7E8 and 7E9 which has been noted online by other customers as engine problem recall for which Kia has replaced their engine free of charge.

While I was driving on the highway, I heard a loud banging coming from the front of my car. I took it to a repair shop and was told it needed a valve replacement but it was only a matter of time before I would need to replace the engine. I did have the valve job done at great expense to me. However the engine light came on and despite having each of the problems fixed generated by the codes that came up, the engine light never went off. Now I understand there is an engine recall and the problems described are exactly what is wrong with my car e.g. engine light is on, check oil light flickering on, gasoline/fuel odor. I also had the catalytic converter replaced at my expense, only to find out there was a recall on that too. I need to have my engine replaced. This is a safety issue. Kia needs to make good on its promise.

While driving on the highway in cruise control, the engine suddenly went into a lower gear and lost acceleration. Since then, the car has had difficulty accelerating and struggles to get up to speeds over 60mph. I had the car checked out and was told it was a clogged catalytic converter and that it needed to be replaced. Prior to the highway incident, the oil light would come on frequently and oil would have to be added every two to three weeks. The dealer has inspected the car for the engine recall and found no issues even though the car was experiencing oil loss when it was taken to the dealer. The car has 110,000 miles.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was serviced for NHTSA Campaign Number: 20V750000 (Engine) and a manufacturer's product improvement campaign software update however, the failure occurred. The contact stated that on three separate occasions while driving at 60 mph, there was a rattling sound heard then the vehicle loss motive power without warning. The instrument panel light and front driver’s and passenger’s side headlights flickered on and off. The vehicle was taken to the dealer and diagnosed that there was a rod bearing knocking code that appeared on the code reader however, there were no oil leaks found. An oil consumption test was performed which found that the vehicle consumed a quart of oil for every thousand miles. An engine test was also performed, which the vehicle passed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no warranty coverage and advised the contact to drive the vehicle until the engine seized. The failure mileage was 93,000.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle would idle when coming to a complete stop and there was a heat source coming from the floorboard. The vehicle was taken to the dealer and was serviced for a manufacturer's product improvement campaign software updates for the engine control unit and knock sensor detection system however, the failure recurred after the repair. The manufacturer was made aware of the failure. The failure mileage was 51,000.

IN THE PAST YEAR FROM FEB LAST YEAR TILL TODAY I HAVE BOUGHT 2 SET OF LIGHTBULBS. THE 1ST SET LASTED A YEAR THE 2ND SET I BOUGHT 2/1/21 AND IT JUST BURNT OUT AGAIN. I AM NOT BUYING CHEAP BULBS EITHER.

I was traveling back home from Dandridge, TN in July 2019. As I was going down the interstate at 70MPH, the engine made a very loud noise and the vehicle began to shake. I promptly pulled over to the shoulder and shut off the vehicle. The vehicle was then towed to Rusty Wallace Kia of Knoxville. They had the car for three months before I received a phone call in September 2019. I was on my way to Florida with a friend, and Rusty Wallace Kia informed me that the engine had “threw a rod” and cut the oil lines. The recall is related to this exact issue. Rusty Wallace Kia then replaced the engine without my written permission. They called to inform me of this about a month later. I did receive mail from Kia Consumer Affairs alerting me of the recall a few months later. I have since contacted Consumer Affairs and they let me know they would be contacting Rusty Wallace Kia of Knoxville to discuss getting the repair payed for so I can get my car back. I received an email just today (several months later) from the service manager, Allison Richard’s, saying that I am responsible for the cost of the repairs. The recall paperwork in the mail states the engine will be replaced and the KDS software updated. As of today, Rusty Wallace Kia of Knoxville is refusing to release my car back to me (which is paid in full and I have the title in hand), and Allison also stated that consumer affairs said they wouldn’t help. I am needing my car back as soon as possible, and any help is appreciated. Thank you.

My car caught fire upon a drive home. Had to call fire department and extinguished it myself before fire department arrival. Took vehicle to local Kia dealership to have them check car. Documentation of charting from fire. They told me it’s because I needed new snow tires. I purchased new tires. Months later my engine started knocking and vehicle is not drivable. I have filed a national claim with Kia due to safety recall on 4/21/21. I have sent pictures and report. I leave multiple voicemails. No one is calling me back. Case number 14128806. Case manager is Jesse. Twice I’ve been told his supervisor will call me back and no one has. Fire occurred in 2018- engine blew in 2021

We have concerns how Gerald KIA of Naperville handled the recall: NHTSA Recall Number: 20V750 (1/25/21)/Product Improvement Campaign (10/20/20) and at this point are very concerned about the safety of driving our car at all. We brought our car in on 2/24/21 for this important safety recall/product improvement campaign. They performed the PI2002B ECU Update (sc200b logic update), inspected the engine for sc200ps bct and fuel line and oil pan inspection which all passed. We expressed the check engine light was coming on when on the highway, the proposed fix was replacing Purge valve, spark plugs and air filter. I replaced the air filter and purge valve myself and had my local mechanic replaced the spark plugs and one coil on 4/10/21. Also note that the car has been consuming too much oil for the past year and started to get worse during this time - sometimes losing more than a quart a week and we just monitor the oil level and add when it is getting low and were hopeful that these repairs would help the oil consumption problem as well as the check engine light coming on. After these fixes the car started having severe acceleration/loss of power issues while driving on the highway when reaching 65 mph and the check engine light would flash. And then one time the check engine light started flashing and stayed on and I brought it to my local mechanic to diagnose. He cleaned our fuel system to see if it improves our performance and while doing so confirmed that our car has a clogged catalytic converter and recommended that we bring the car back to the dealership for an oil consumption test to inquire further into our car issues and that the high oil consumption may have led to the clogged cat. Before I brought the car back to the dealership I re-read the recall/safety campaign letters and realized that it appears what was happening was after the software update which updated the knock sensor detection system - the blinking check engine light was blinking and the

The contact owns a 2014 Kia Soul. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that there was an abnormal knocking coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the vehicle had been repaired under NHTSA campaign number: 20V750000 (Engine) however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2014 Kia Soul. The contact stated while driving an abnormal sound was heard as the vehicle loss power with several unknown warning lights illuminated. The contact opened the hood and checked the oil dipstick and discovered there was no oil in the engine. The contact stated that the oil was change three weeks prior to the failure. The vehicle was towed to her residence and then towed to the NTB in Belair, MD to be diagnosed. The contact was informed that the rod had punctured the oil tank. The manufacturer was notified of the failure and the contact was notified of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The Vin was included in the recall. The vehicle was taken to the dealer however, the mechanic was unable to retrieve a diagnostic trouble code. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 125,000.

My issue has to deal with the catalytic converter. I received a safety recall letter dated 4/12/2019 which stated I had a defect related directly to the converter. I brought the car in within days of this letter to get the upgrade to the Catalytic overheating protection unit. starting in Feb of 2021 my engine light goes on, and stays on for a few days, then goes off again for a week . this has repeated itself since then. Ive since brought the car in twice explaining this issue, only to be told on my 2nd trip that my catalytic converter is clogged. I explained I have the safety recall later which states "Kia will upgrade the catalytic overheating protection logic in the engine control unit (ECU), and if necessary replace the catalytic converter and/or engine at no cost to you". The response from both the dealer and KIA has been, "that campaign has ended, and the repairs are your responsibility". My argument is, how can a safety recall that is directly related to my defect ever be expired?. The car has been diagnosed as having a clogged converter. I've been advised by a lawyer to reach out here to see if i can get any answers regarding the recall letter and if its valid for the life of the vehicle.

The contact owns a 2014 Kia SOUL. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate and loss motive power. The vehicle was towed to an Independent mechanic to be diagnosed. The contact was informed that the engine was ½ quart low on oil, with no leaks present. The catalytic converter was inspected and flushed however, and additional diagnostic test was needed. The vehicle was then towed to the dealer where it was diagnosed that the catalytic converter fractured and the engine needed to be replaced. The vehicle was not repaired. The contact felt unsafe driving at low speeds due to the vehicle not accelerating above 15 mph. The manufacturer was not contacted. The failure mileage was approximately 107,269.

Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. It is available for inspection. When dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. Engine light flashed. Dealer replaced knock sensor and returned vehicle. Again, approximately 2 miles the vehicle went into limp mode again in traffic. Upon 3rd time going to the dealer they determined Engine needed replaced and refused to warrentie under recall. Vehicle has 156k miles recall expires at 150k.

Piston punched through wall of engine resulting in small fire while driving vehicle

Can you please update the recall on this car it’s already has been fixed by the dealership in Arizona , 12 April 2021 the vehicle got fixed and i have all paperwork shows that

The contact owned a 2014 Kia Soul. The contact stated her son was driving at 35 mph when smoke started coming out from under the hood of the vehicle. The vehicles next to the vehicle and behind the vehicle honked their horns and started yelling at the driver that there was a fire underneath the vehicle. The driver pulled the vehicle over to the side of the road and the vehicle became engulfed in flames. The driver exited the vehicle through the driver’s side window due to the electrical components in the vehicle melting and not functioning as designed. The fire department extinguished the fire. A police report was filed. No medical treatment was needed at the scene. The vehicle was towed to a tow lot where the contacts insurance company inspected the vehicle and deemed the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage approximately was 60,000.

MY ENGINE SHAKES REALLY BAD WHILE SITTING IDLING AND I CAN HEAR A LOUD HUMING NOISE WHILE DRIVING. I CAN ALSO SMELL GAS FROM TIME TO TIME. MY OIL WAS JUST CHANGED LESS THAN THREE WEEKS AGO AND IT IS ALREADY DIRTY, GRITTY AND DARK.

ABS LIGHT & BRAKE LIGHT AND OTHER DASH BOARD LIGHTS ARE ON, AND WONT TURN OFF. THERE IS A SOME SORT OF LEAK THAT I AM UNABLE TO FIND WHERE IT COME FROM. I TOOK IT IN FOR A SERVICE AND TO PERFORM RECALL P12002AQ WHICH THEY DID BUT KIA DID NOT ATTEND TO, OR ADDRESS THE BRAKE LIGHT & ABS LIGHT & UNIDENTIFIED LEAK REPORTED TO THEM AT THE TIME I BROUGHT CAR IN.. INSTEAD THEY WANTED TO CHARGE A VERY HIGH FEE TO ADDRESS THE ISSUES WHICH ARE THE SIGNS OF WHAT HAS CAUSED FIRE PROBLEMS WITH THIS KIA MODEL

RECALL SC200 ENGINE COMPARTMENT FIRE SAFETY HAZARD. WHILE DRIVING AFTER I GOT OFF THE INTERSTATE AND GOT OFF ON MY EXIT, I HEARD A KNOCKING NOISE IN ENGINE, THEN OIL LIGHT AND ENGINE LIGHT CAME ON, I GET MY OIL CHANGED ON THE REGULAR, SMELLED REALLY HOT HAD TO TURN OFF THE CAR IT SCARED ME BECAUSE IT ALSO STARTED TO DEACCELERATE WOULD NOT GO OVER LIKE 30 40 MPH. THE NOISE WAS TERRIBLE I WAS SO SCARED THE ENGINE WAS GOING TO EXPLODE I HAD TO HAVE IT TOWED. NOW AFTER THE KIA CONSUMER TOLD ME MULTIPLE TIMES THEY APPROVED THE ENGINE REPLACEMENT THE DEALERSHIP HAD SOME ISSUE DUE TO AN ECU KSDS UPDATE THAT I WAS NOT NOTIFIED OF AND IT WAS NEVER PREFORMED. SO SHE APOLOGIZED BY TELLING ME THE INFORMATION THAT WAS PREVIOUSLY PROVIDED MUTIPLE TIMES WAS INCORRECT AND I WOULD NEED TO PAY OUT OF POCKET. I READ OVER THE SC200 ENGINE INSPECTION TEST RECALL LETTER. IT ACTUALLY STATES THEY WILL PREFORM THE KSDS ECU SOFTWARE UPDATE IN ADDITION TO THIS RECALL. NOT THE OTHER WAY AROUND. SENT ANOTHER ESCALATION BECAUSE THIS IS NOT FAULT OF MY OWN THE CAR IS BROKE DOWN AND ALSO NOT MY FAULT THEY GAVE ME THE WRONG INFORMATION (SO THEY SAY.) REGARDLESS THEY SHOULD REPLACE IT BECAUSE THEY ALREADY TOLD ME IT WAS APPROVED TO BE FIXED AND FOR A RENTAL. I HAVE STILL NOT GOTTEN ANY THING. I AM COMPLETELY

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE REVERSING THE VEHICLE, THE BACK OVER PREVENTION CAMERA MALFUNCTIONED AND THERE WAS NO IMAGE DISPLAYED ON THE SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT DECLINED TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,230.

ON APRIL 13, 2021 KIA COMPLETED THE RECALL FOR CATALYTIC CONVERTER AND AND COMPUTER SYSTEM RECALL/UPDATE. ON APRIL 13, 2021 I WAS TRAVELING OUT OF TOWN WHEN THERE WAS A ROTTEN SMELL COMING FROM THE CAR. THEN UNDER THE DRIVER'S SEAT STARTED TO FEEL WARM, LIKE IT WAS HEATING UP. THE CAR THEN VIOLENTLY JERKED AND THE RPM DROPPED SUDDENLY AND THE CAR STARTED SHAKING AND SPUTTERING AND SMOKING FROM THE EXHAUST, THE CHECK ENGINE LIGHT BEGAN FLASHING AS WELL. I GOT OFF ON HIGHWAY 151 IN METTER GEORGIA AND PULLED OVER TO A LOCAL GAS STATION. I TURNED THE CAR OFF AND TRIED TO CALL FOR HELP BUT DIDN'T HAVE A PHONE SIGNAL IN THE AREA. I HAD THE CAR LOOKED AT BY A LOCAL MECHANIC AND WAS TOLD THAT THE CATALYTIC CONVERTER FAILED CAUSING THE ENGINE COIL 3 TO MISFIRE BECAUSE MORE THAN LIKELY THE PART WAS FAULTY. THE SPARK PLUGS WERE WET BECAUSE THE OIL AND FUEL MIX FROM WHAT WAS DESCRIBED TO ME AS BLOWBACK FROM THE CATALYTIC CONVERTER CLOGGING THE ENGINE. THE CAR DOESN'T GO PAST 2000 RPMS AND IT HAS LITTLE TO NO ACCELERATION. ONCE KIA GOT THE CAR THEY'RE SAYING IT COULD TAKE ALMOST 30 DAYS TO DIAGNOSE THE CAR ON THEIR END. THEY'RE ALSO SAYING THAT THEY POSSIBLY WON'T COVER THE ENGINE WORK BECAUSE THE RECALL ONLY COVERS THE CATALYTIC CONVERTER. I DISPUTE THAT BECAUSE THE CATALYTIC CONVERTER IS THE CAUSE OF THE ENGINE DAMAGE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRIDE KIA (793 LYNNWAY, LYNN, MA 01905) FOR THE RECALL REPAIR AND THE DEALER INSPECTED THE ENGINE COMPARTMENT AND FOUND THERE WAS AN OIL LEAK IN THE OIL PAN. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES BEFORE THE NEXT OIL CHANGE TO DO THE OIL CONSUMPTION TEST. AFTER THE VEHICLE WAS DRIVEN FOR 900 MILES, THE FAILURE OCCURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE DROVE ROUGH AND WHILE IDLING PRIOR TO STALLING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE VEHICLE CONSUMED 1 QUARTS OF OIL. THE DEALER INFORMED THE CONTACT THAT THE OIL CHANGE SERVICE HISTORY RECEIPTS WERE NEEDED. THE CONTACT PROVIDED 2 YEARS OF OIL CHANGE HISTORY RECEIPTS, WHICH THE DEALER DEEMED WAS INSUFFICIENT DOCUMENTATION. THE DEALER INFORMED THE CONTACT THAT HE NEEDED TO PAY FOR THE ENGINE TO BE DISASSEMBLED, AND THERE WAS NO GUARANTEE THAT THE RECALL WOULD COVER THE COST OF THE REPAIR. THE DEALER OFFERED TO COVER HALF THE COST OF REPLACING THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

2014 KIA SOUL. CONSUMER STATED THAT AFTER RECALL INSPECTION THE DEALERSHIP DID NOT HONOR RECALL. THE CONSUMER STATED THAT EVEN AFTER THE LIGHTS WERE ILLUMINATED ON VEHICLE. *LD THE CONSUMER STATED THE VEHICLE DISPLAYED THE CODES WERE E0441. *JS

ENGINE SPUTTERS, BURNS OIL CAR DOESN'T WANT TO GO OVER 50 MOH WE RECEIVED MULTIPLE SAFETY AND RECALL LETTERS BROUGHT TO DELEARSHIP NUMEROUS TIME THERE WAS A CATALYTIC CONVERTER RECALL KIA REFUSED TO FIX WE PAID OUT OF POCKET NOW WE HAVING ISSUES SAME ISSUES THEY TRYING TO BLAME OIL PUMP EXPECTING ME TO FIX IT WHEN I GOT ANOTHER SAFETY RECALL LETTER FROM KIA WITH ALL INFO LISTED THAT THE CAR IS DOING

WHILE I WAS DRIVING MY CAR FROM LAS VEGAS, NV TO HEMET, CA AFTER EXITING THE FREEWAY I PULLED UP TO A STOP SIGN. I STOPPED, THEN PROCEEDED TO PUT MY MANUAL VEHICLE INTO 1ST GEAR TOOK OFF, SWITCHED TO SECOND, NO PROBLEM, THEN THIRD AND THEN MY CAR TURNED OFF ON IT'S OWN AND I COULD NOT GET IT TO RESTART. IT HAS BEEN NON OPERABLE SINCE DECEMBER 24, 2020. THERE WERE NO CHECK ENGINE LIGHTS OR ANYTHING ELSE, IT JUST STOPPED RUNNING WHILE I WAS DRIVING AND WON'T START AGAIN

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT HIS ENGINE CONSUMED EXCESSIVE AMOUNTS OF OIL WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE WOULD ADD AT LEAST 16 OZ OF OIL INTO THE ENGINE EVERY 500 MILES. THE CONTACT HAD TAKEN THE VEHICLE TO KIA OF OLD SAYBROOK (275 MIDDLESEX AVE, OLD SAYBROOK, CT 06475) WHERE HE INITIALLY BELIEVED THAT THE OIL FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER INFORMED HIM THAT THE EXCESSIVE OIL CONSUMPTION WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HIM THAT THEY WOULD PERFORM AN OIL CONSUMPTION TEST WHICH CONFIRMED THAT THE ENGINE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL HOWEVER, SINCE THE VEHICLE WAS NOT UNDER RECALL, THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

CODE P050A CAME ON AFTER RECALL. DEALERSHIP CANNOT TELL ME WHAT IS WRONG AND IT ONLY COMES ON UPON STARTING IN COLD WEATHER. THIS IS A COMMON PROBLEM AND KIA NEEDS TO PROVIDE A SOLUTION.

A CHECK ENGINE LIGHT ASSOCIATED WITH THE CODE P050A CONTINUES TO REPOPULATE ON MY FAULT CODES. I HAVE TAKEN THIS TO THE DEALERSHIP SEVERAL TIMES AND BEEN CHARGED MONEY OUT OF MY POCKET WITH NO RESOLUTION. I AM CONCERNED ABOUT THE DRIVABILITY OF THE VEHICLE AND ANY FUTURE ISSUES THAT MAY ARISE AS A RESULT OF THIS CHECK ENGINE LIGHT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL VERY QUICKLY. THE VEHICLE WAS TAKEN TO FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, HER VEHICLE BEGAN TO LOSE POWER AS THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD HER OIL TOPPED OFF. THE CONTACT THEN TOOK THE VEHICLE TO PARKSIDE KIA(9929 PARKSIDE DR, KNOXVILLE, TN 37922) WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT UNDER THE RECALL NHTSA CAMPAIGN NUMBER: 20V750000 ( ENGINE) BECAUSE THE SIDE OF THE ENGINE THAT WAS DAMAGED WAS NOT COVERED UNDER RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER STILL REFUSED TO SERVICE HER VEHICLE UNDER THE RECALL.THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND AFTER MONTHS OF DELIBERATION, THEY SIDED WITH THE DEALER AND INFORMED HER THAT HER VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 109,000. JO

2014 KIA SOUL BASE 1.6L WITH APPROX 30K MILES. CHECK ENGINE LIGHT CODE P050A CAME ON WHILE DRIVING AND HAS REMAINED ON. ECU UPDATE FOR CAT RECALL PERFORMED IN 2019.

P050A ENGINE CODE KEEPS REOCCURRING WITH NO FIX FROM KIA. THEY KEEP SUGGESTING "FIXES" LIKE REPLACING THE COLD AIR INTAKE VALVE. CAI MECHANICAL BOARD. CLEANING THE CARBON IS REALLY PRICEY, BUT THE ERROR CODE JUST KEEPS COMING BACK. SEEMS TO BE EXTREMELY COMMON. CHECK ENGINE CODE KEEPS POPPING UP DESPITE EVERYTHING RUNNING FINE AND BEING CLEAN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE SHUT-OFF INDEPENDENTLY. THE CONTACT STATED THE FAILURE PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO TROPHY KIA (22020 RECREATION KARSON CA 90745, 424-306-3311) WHERE IT WAS DIAGNOSED WITH A SLUGGISH A ENGINE. THE CONTACT STATED THAT THE REPAIR WOULD BE OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,310. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE KIA DEALERSHIP TWICE FOR A SOFTWARE UPDATE TO NO AVAIL. THE CONSUMER STATED HE WAS CHARGED FOR A NEW ENGINE AND DID NOT HONOR THE RECALL.

BOUGHT THIS VEHICLE USED IT'S ALWAYS USING EXCESSIVE OIL NO LEAKS ITS JUST USING EVEN WHEN IT WAS NEWER. HAD TO REPLACE THE CATALYTIC CONVERTER BECAUSE OF THE EXCESSIVE OIL BURN. HAD PROBLEMS WITH POOR ENGINE PERFORMANCE GRADUALLY UNTIL IT GOT SEVERE ENOUGH IT WAS NOT ABLE TO BE DRIVEN. TOOK IT IN FOR A RECALL ON THE ENGINE THEY STATED IT HAD PASSED ALL TEST EVEN THOUGH THERE WAS A TICKING SOUND COMING FROM THE ENGINE. ALL SO STRONG SMELL OF FUEL COMING OUT THE TAIL PIPE. FROM MY RESEARCH AT LEAST COUPLE OF THE ITEMS DISCUSSED HERE ARE COMMON WITH THESE VEHICLES. THE 1.6 HAS HAD SIMILAR ISSUES AND HAD THE ENGINE RECALLED ALTOGETHER. THE 2.0 NEEDS A RECALL AS WELL INSTEAD OF WITH TECHNICAL REQUIREMENTS TO WORK AROUND REPLACING ALL ENGINES. I THINK SOMETHING IS WRONG WITH THE DESIGN OF THE ENGINE. I'M HOPING KIA CAN RECOGNIZE & RESOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BUTLER KIA (4950 CRATER LAKE AVE, MEDFORD, OR 97504) WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK WITHIN 3-4 DAYS. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL PREMATURELY WHICH CAUSED THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWLEY KIA (223 BROAD STREET, BRISTOL, CT 06010, (860) 589-4444) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ENGINE OIL LEAK. THE CONTACT STATED THAT THE STARTER WAS REPLACED HOWEVER, THE REPAIR DID NOT FIX THE FAILURE. THE VEHICLE CONTINUED TO CONSUME OIL PREMATURELY AND STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WOULD SLOWLY START TO LOSE MOTIVE POWER AND FAILED TO EXCEED 40 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) AT COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY 13495) HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

THERE WAS A RECALL ON THE ENGINE AT ONE POINT IN 2019 WHICH I WAS NEVER NOTIFIED OF AND I HAVE HAD TO REPLACE IGNITION COILS SEVERAL TIMES SINCE MY PURCHASE IN 2017. THE ENGINE LIGHT KEPT COMING ON AND IT KEPT BURNING OUT THE COIL PACKS TOOK IT TO JULIO JONES KIA IN TUSCALOOSA ALABAMA AND THEY TELL ME THE PISTON RINGS ARE WORN AND THAT I NEED A NEW ENGINE BUT IT WASN'T COVERED UNDER THE MANUFACTURES WARRANTY EVEN THOUGH IT HAD BEEN RECALLED FOR THIS SAME PARTICULAR REASON AND I WAS NEVER NOTIFIED OF THAT RECALL. I BELIEVE IT SHOULD BE REPLACED BY KIA BEING THERE THE ONES THAT RECALLED IT FOR THE SAME ISSUES I'M HAVING NOW JUST A SHORT TIME AGO.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SHUDDERED AND SHOOK ABNORMALLY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO ROSEVILLE KIA (830 AUTOMALL DR ROSEVILLE, CA 95661) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

I HAVE BEEN CALLING KIA DEALERSHIPS IN THE WASHINGTON D.C., MARYLAND, VIRGINIA AREA TO HAVE IMPORTANT SAFETY RECALL 20V750 SERVICE WORK PERFORMED ON MY VEHICLE DUE TO THE POSSIBILITY OF ENGINE FIRE RISK, AND ALL OF THE DEALERSHIPS EITHER DO NOT RETURN MY CALLS, OR SAY THEY DON'T HAVE RECALL APPOINTMENTS UNTIL MAY 3RD, ALMOST 60 DAYS AWAY, EVEN THOUGH REGULAR SERVICE APPOINTMENTS ARE AVAILABLE WITHIN 7 DAYS, AND THIS IS A SAFETY RECALL. IS THIS LEGAL, TO REFUSE TO PERFORM A SAFETY RECALL AND DELAY THE WORK FOR 53 DAYS? DEALERS IN QUESTIONS WERE KIA OF WOODBRIDGE(CALLED 3 TIMES AND EACH TIME GAVE ALL INFORMATION AND TOLD THEY WOULD HAVE A SERVICE REP CALL ME BACK, AND DARCARS KIA TEMPLE HILLS SAID NOT SAFETY RECALL WORK FOR 60 DAYS, BUT OTHER SERVICE WORK THEY WOULD DO NEXT WEEK.)

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS AT TOM DOLAN'S RENO KIA (9455 S VIRGINIA ST, RENO, NV 89511) TO REPLACE THE CATALYTIC CONVERTER AND TWO RECALL REPAIRS. THE CONTACT STATED THAT WHEN HE WAS DRIVING THE VEHICLE HOME, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE KIA DEALER WHERE THE FAILURE WAS DIAGNOSED AS AN OIL LEAK. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER INFORMED HIM THE FAILURE WAS NOT RELATED AND THAT THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE CONTACT HAD NOT YET INFORMED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 136,972. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS EXCESSIVELY CONSUMING OIL, WHICH RESULTED IN OIL CHANGES BEFORE THE REQUIRED MILEAGE OIL CHANGE RECOMMENDATION. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THERE WERE TWO RECALLS UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AND 17V608000 (STEERING). THE CONTACT CONTACTED DAN O'BRIEN KIA NORWOOD (105 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) AND WAS INFORMED THAT THERE WERE NO RECALLS IN THE SYSTEM FOR THE VEHICLE, EXCEPT FOR SOFTWARE UPDATES. A VIN SEARCH CONFIRMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AND 17V608000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE OIL PAN AND SEVERAL UNKNOWN SENSORS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,600.

MANUFACTURER RECALL NUMBER SC200PS NHTSA RECALL NUMBER 20V750 300,000 EFFECTED VEHICLES. ENGINES BLOWING UP I HAVE PERSONALLY BEEN WITHOUT MY CAR FOR 74 DAYS NOW DESPITE CONSTANT ATTEMPTS TO CONTACT THE DEALER. MY ENGINE BLEW UP TWICE WHILE I WAS DRIVING. THE FIRST TIME I HAD TO PAY FOR THE ENGINE AND NOW ITS HAPPENED AGAIN BUT THERE IS A NEW RECALL ADDRESSING WHAT HAPPENED IN BOTH ENGINES. THE NEW RECALL ALSO STATES "IF I HAVE INCURRED ANY EXPENSE TO REMEDY THIS ISSUE PRIOR TO THIS RECALL NOTICE I CAN BE REIMBURSED." ACCORDING TO TITLE 15 CHAPTER 50 OF THE U.S. CODE, IN SECTIONS 2301-2312, SECTION 15 USC 2304 SUBSECTION (A).4: (4) IF THE PRODUCT (OR A COMPONENT PART THEREOF) CONTAINS A DEFECT OR MALFUNCTION AFTER A REASONABLE NUMBER OF ATTEMPTS BY THE WARRANTOR TO REMEDY DEFECTS OR MALFUNCTIONS IN SUCH PRODUCT, SUCH WARRANTOR MUST PERMIT THE CONSUMER TO ELECT EITHER A REFUND FOR, OR REPLACEMENT WITHOUT CHARGE OF, SUCH PRODUCT OR PART (AS THE CASE MAY BE).

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A BURNING OIL SMELL, NOISES COMING FROM THE ENGINE, AND THE VEHICLE WOULD NOT ACCELERATE AS IT STALLED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO FRED ANDERSON KIA OF RALEIGH (9209 GLENWOOD AVE, RALEIGH, NC 27617) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED AS THEIR COMPUTER SYSTEMS WERE DOWN. THE CONTACT ALSO STATED HE RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE)AND THE RECALL COULD NOT BE SERVICED AS THE KIA DEALERS COMPUTER SYSTEMS WERE DOWN. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE CONTACT THEN CONTACTED THE KIA MANUFACTURER, WHOM CONFIRMED THAT THEIR COMPUTER SYSTEMS WERE DOWN AND NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 157,245.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THEIR SON WAS DRIVING 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WAS DECREASING IN SPEED. THE CONTACTS SON NOTICED SMOKE COMING FROM THE FRONT HOOD OF THE VEHICLE. THE CONTACTS SON PULLED OVER THE SIDE ROAD AND THEN SAW OIL ON THE GROUND AND PIECES OF MEDAL. THE VEHICLE WAS TOWED TO THEIR RESIDENCE. THE VEHICLE WAS LATER TOWED TO LOCAL DEALER KIA OF BRADLEY (1010 TIGHE DR #4621, BRADLEY, IL 60915) WHO DIAGNOSED THE FAILURE AS A MEDAL ROD GOING THRU THE ENGINE CAUSING A HOLE IN THE ENGINE. THE CONTACT LATER FOUND OUT ON THEIR OWN THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT NOTIFIED THE DEALER OF THE RECALL BUT THE DEALER ADVISED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE AND OIL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR DETECTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING) AND 20V750000 (ENGINE). THE VEHICLE WAS TOWED TO TROPHY KIA DOWNTOWN LOS ANGELES (1945 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 342-0802). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE SYSTEM WAS DOWN. THE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 60 MPH, WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT CHECKED THE OIL DIPSTICK WHICH SHOWED NO OIL PRESENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS PERFORMED. THE VEHICLE THEN WAS TAKEN TO JONES KIA (2001 BEL AIR RD, FALLSTON, MD 21047, (410) 877-1700) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE HAD OIL CONSUMPTION AND A TEST WAS PERFORMED. THE ECM WAS UPDATED ON FEBRUARY 3, 2021 HOWEVER, THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE MANUFACTURER DECLINED TO PROVIDE AN ENGINE REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

DESPITE THE FIXED RECALL OF THE STEERING COUPLER, THIS VEHICLE MAKES A STEERING CLUCK NOISE WHEN TURNING WHICH CAN BE FELT IN THE STEERING WHEEL. THIS ESPECIALLY OCCURS WHEN FIRST DRIVING THE VEHICLE. WHILE UNDER WARRANTY THE DEALERSHIP REPORTED EITHER THE SOUND WAS NORMAL OR THEY COULD NOT REPRODUCE IT. NOW THAT IT IS OUT OF WARRANTY, THE DEALERSHIP SAYS THAT THE STEERING COLUMN NEEDS TO BE REPLACED AT MY EXPENSE. A QUICK SEARCH SHOWS THAT EVEN AFTER THE STEERING COUPLING RECALL, THIS IS A VERY COMMON PROBLEM WHICH CAN CAUSE ACCIDENTS.

KNOCKING NOISES FOR LONG TIME. SCRAPING NOISE. LIGHTING DIM AND FLASES. NOISE TUNNEL CAUSING AUDITORY HALLUCINATIONS. BURNING SMELL. LEAKING OIL

I RECEIVED A RECALL FOR THE ENGINE ISSUE WITH THE 2014 KIA SOUL.A PROPOSED SETTLEMENT OF A CLASS ACTION LAWSUIT KNOWN AS IN RE: HYUNDAI AND KIA ENGINE LITIGATION, NO. 8:17‑CV‑00838‑JLS‑JDE AND FLAHERTY V. HYUNDAI MOTOR COMPANY, ET AL., NO. 18‑CV‑02223 (C.D. CAL.) ALLEGE THAT 2011'2018 AND CERTAIN 2019 KIA OPTIMA, 2012'2018 AND CERTAIN 2019 KIA SORENTO, AND 2011'2018 AND CERTAIN 2019 KIA SPORTAGE VEHICLES SUFFER FROM A DEFECT THAT CAN CAUSE ENGINE SEIZURE, STALLING, ENGINE FAILURE, AND ENGINE FIRE, THAT ENGINE SEIZURE OR STALLING CAN BE DANGEROUS IF EXPERIENCED, AND THAT SOME OWNERS AND LESSEES HAVE BEEN IMPROPERLY DENIED REPAIRS UNDER THE VEHICLE'S WARRANTY. NEITHER KMC NOR KMA HAVE BEEN FOUND LIABLE FOR ANY OF THE CLAIMS ALLEGED IN THESE LAWSUITS. THE PARTIES HAVE INSTEAD REACHED A VOLUNTARY SETTLEMENT IN ORDER TO AVOID A LENGTHY LITIGATION. THE INDIVIDUALS WHO OWNED OR LEASED CLASS VEHICLES ARE KNOWN AS 'CLASS MEMBERS.' SETTLEMENT CLASS MEMBERS MAY BE ENTITLED TO COMPENSATION IF THEY SUBMIT VALID AND TIMELY CLAIMS THAT ARE APPROVED PURSUANT TO THE REVIEW PROCESS DESCRIBED IN THIS NOTICE AND APPROVED BY THE COURT. EVEN THOUGH I AM RECEIVING THE RECALL INFORMATION, I AM BEING TOLD MY VIN IS NOT IN THE RECALL. I HAVE ALREADY PAID FOR THE ENGINE REPAIR BECAUSE I WAS INITIALLY TURNED DOWN WHEN THE ENGINE LOCKED UP DURING DRIVING ON A HIGHWAY.

AIRBAG WARNING LIGHT JUST CAME ON FOR NO REASON. DEALER STATED PROBLEM WAS DUE TO THE PASSENGER SEAT OCCUPANT SENSORS BEING BAD AND THAT THE DRIVERS SIDE AIRBAGS WOULD STILL DEPLOY BUT PASSENGER WON'T. DEALER ESTIMATED COST TO REPAIR TO BE APPROXIMATELY $1,500. THE VEHICLE ONLY HAS APPROXIMATELY 77,000 MILES. KIA HAS A HISTORY OF ISSUES WITH THIS AND IT SEEMS THAT THERE SHOULD BE A RECALL FOR THIS PROBLEM SO THAT CONSUMERS AREN'T FORCED TO PAY THOUSANDS OF DOLLARS FOR A REPAIR TO A CRITICAL SAFETY MECHANISM. SINCE I CANNOT AFFORD THIS LARGE EXPENSE AT THIS TIME, I'M BEING FORCED TO CONTINUE USING THE VEHICLE AS IS.

KIA IS REFUSING TO FIX MY CAR ALTHOUGH THE VIN MATCHES THE RECALL NOTICE! I HAVE ALREADY PAID ONCE TO HAVE IT TOWED AND INSPECTED AND THEY ARE DEMANDING I DO IT AGAIN AT MY EXPENSE BECAUSE THEY THREW AWAY THE REPORT! THE REPORT I PAID FOR AND NEVER RECEIVED A COPY OF. WHILE IN MOTION, THE ENGINE IN MY VEHICLE FAILED AND THE CAR IS NO LONGER OPERABLE. MY ENGINE HAS FAILED AND THE CAUSE OF THE DAMAGE SEEMS TO BE DIRECTLY RELATED TO THE DEFECTS LISTED IN MANUFACTURERS "PRODUCT IMPROVEMENT CAMPAIGN" DOCUMENT NUMBER PI202B AND MORE RECENTLY 20V750. THE DOCUMENT STATES KIA MOTORS AMERICA, INC. IS CONDUCTING AN IMPORTANT PRODUCT IMPROVEMENT CAMPAIGN TO PERFORM A SOFTWARE UPDATE ON 2014-2016 MY SOUL VEHICLES EQUIPPED WITH 2.0L GASOLINE DIRECT INJECTION ('GDI') ENGINES TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. THE DOCUMENT ALSO STATES THAT KIA WILL ALSO EXTEND THE WARRANTY COVERAGE FOR THE ENGINE SUB-ASSEMBLY TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES. (REFERENCE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10179254-0001.PDF). - EMPHASIS ON THE WORDS "TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE" MEANING THE MANUFACTURER IS AWARE OF THE POTENTIAL AND PROBABILITY OF BEARING DAMAGE IN EXISTING VEHICLES. THIS CAMPAIGN IS AN ATTEMPT TO PREVENT THE DAMAGE BUT IN MY CASE THE DAMAGE ALREADY OCCURRED. I HAVE CONTACTED MY DEALERSHIP AND PAID FOR A DIAGNOSTIC FEE BUT THEY ARE DENYING THE CLAIM DUE TO "A LOSS OF OIL PRESSURE, AND THE PRESENCE OF METAL IN MY OIL" 3 BOTH OF THESE ISSUES ARE CLEARLY DUE TO WHAT IS MENTIONED IN DOCUMENT PI202B AS "EXCESSIVE CONNECTING ROD BEARING DAMAGE." THE BEARINGS FAILED (WHICH RETAIN OIL), OBVIOUSLY RESULTING IN A SUDDEN LOSS OF OIL PRESSURE AND THE METAL FROM THOSE FAILED BEARINGS MIXED WITH THE OIL.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND HESITATED TO ACCELERATOR ABOVE 50 MPH. THE VEHICLE WAS TAKEN TO KIA COUNTRY OF CHARLESTON (2361 SAVANNAH HWY, CHARLESTON, SC 29414 (843) 573-2300) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD OIL CONSUMPTION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED A SECOND TIME AND DETERMINED THAT THE CATALYTIC CONVERTER FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 175,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HOPE THIS IS THE RIGHT FORM. BUT MY GAS CAP ICON KEEPS COMING ON, EVEN WHEN THE CAP IS TIGHT. THIS HAS HAPPENED 3 TIMES ALREADY. THERE IS NO OTHER WAY TO SECURE THE GAS CAP. SO I AM NOT SURE IF IT IS THERE IS A GLITCH WITH THE SENSOR, OF IF THERE IS SOMETHING WRONG WITH THE SEAL OF THE GAS CAP. I HAVE TRIED TO TIGHTEN THE CAP, THE LIGHT DOES NOT TURN OFF. I THEN FILLED THE GAS TANK UP, THE LIGHT CAME ON 4 DAYS LATER. AND HAS NOT GONE OFF YET. IT'S STILL HAPPENING AS OF 1/29/21.

I HAD THE RECALL PERFORMED FOR THE ENGINE FIRE ISSUE IN LATE 2019/EARLY2020 THEN ABOUT JANURARY 20, 2020 MY CAR BROKE DOWN WITH A FAILED CATALYTIC CONVERTER WHICH WAS AN ISSUE FOR THE RECALL. ONE YEAR LATER MY CATALYTIC CONVERTER HAS FAILED AGAIN! I DON'T THINK THE "FIX" FOR THE RECALL WORKED! IF THESE CARS ARE BURNING UP THE CATALYTIC CONVERTERS STILL, THERE NEEDS TO BE A OTHER RECALL TO HAVE THEM FIXED PROPERLY.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED WHILE INSPECTING UNDER THE HOOD, SHE STATED THERE WAS NO OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER UNIVERSITY KIA OF DURHAM (5105 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 842-5103) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,496.

THE OIL WARNING LIGHT FLASHED ON AND OF MOSTLY AT INTERSECTIONS. WE TOOK IT IN FOR SERVICE. THERE WAS COOLANT/WATER IN THE OIL. ALSO, THEY SAID IT HAD EXTREMELY LOW OIL PRESSURE AT IDLE. THE REPAIR SHOP STATED THAT THERE WAS A POSSIBILITY THE CAR COULD CATCH ON FIRE AND ALSO THE POSSIBILITY OF ENGINE FAILURE.

HAVE BURNT 5 QUARTS OF OIL IN THE LAST 30 DAYS DURING NORMAL USE. OIL LIGHT HAS NEVER COME ON TO INDICATE LOW OIL

THE 2014 SOUL HAS LESS THAN 100K MILES ON IT, BUT WHEN MY DAUGHTER TRAVELED HOME, THANKSGIVING 2020, RIGHT AS SHE PULLED INTO OUR PARKING SPOT, BOTH THE CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. SHE HAD JUST HAD THE SOFTWARE UPDATE TO MOVE THE CAR INTO LIMP HOME MODE IF THERE WAS ENGINE PROBLEMS, AND SURE ENOUGH, WHEN SHE WENT TO DRIVE THE CAR THE NEXT MORNING, THE CAR WAS IN LIMP HOME MODE. TOOK IT TO THE NEAREST KIA DEALERSHIP WHERE THEY INDICATED THAT THERE WAS KNOCKING NOISES COMING FROM THE ENGINE WITH A CODE P1326 AND THAT THE ENGINE LONG BLOCK NEEDED TO BE REPLACED. IT IS COMPLETELY UNDRIVEABLE. I HAVE BEEN WAITING TO FIND OUT IF HER ENGINE IS ONE THAT IS BEING RECALLED BY KIA BUT IF IT IS NOT IT SHOULD BE.

DRIVING 70 ON INTERSTATE, SUDDEN TAPPING FROM ENGINE, PULLED INTO SERVICE STATION NO OIL IN VEHICLE, DESPITE BEING WELL MAINTAINED AND NO PRIOR ISSUES. HAD VEHICLE TOWED , AUTO SHOP SAID IT IS A VENT ROD CONNECTOR, KIA HAS A RECALL COMING LATE JANUARY.

I AM RECEIVING A P0420 ODBII CODE. I SEE THAT AN ISSUE WITH CATALYTIC CONVERTERS HAS BEEN REPORTED. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING.

THREE WEEKS AFTER I GOT A OIL CHANGE I HAD TO TAKE IT BACK TO THE DEALERSHIP SO THEY CAN PUT MORE OIL IN MY CAR AND ASSESS THE SITUATION. MY CAR WAS PUT ON THE MACHINE AND THE MECHANIC SAID ALL I NEEDED WAS OIL EVERYTHING LOOKS GOOD I GOT A PRINT OUT OF WHAT THEY LOOK AT AND EVERYTHING LOOK GOOD. A FEW MONTHS LATER I COULDN'T ACCELERATE WHEN I WAS DRIVING TO WORK IN MY LOW OIL INDICATOR APPEARED ON THE MESSAGE BOARD SO I TOOK IT TO KIA TO HAVE THEM TAKE ANOTHER LOOK AT IT THIS TIME THEY SAID I HAVE SLUDGE BUILDUP IN MY ENGINE AND THERE'S NOTHING THEY CAN DO AT THIS ABOUT THE THIRD TIME I TOOK HER TO KEEP AN ON A PREVIOUS TIMES THEY DID NOT TELL ME ANYTHING ABOUT ANY SLIDES OR ANYTHING WAS WRONG WITH MY ENGINE.

2014 KIA SOUL PLUS WITH 106,000 MILES. REGULAR SERVICE AND MAINTENANCE PROVIDED BY THE LOCAL KIA DEALER WITH NO PREVIOUS ISSUES AND ALL RECALLS ADDRESSED. I WAS DRIVING TO A JOB LOCATION AND WAS ABOUT 45 MILES FROM HOME GOING 70 MPH ON A FOUR LANE HIGHWAY. ENGINE STARTED CLICKING AND SHORTLY THEREAFTER THREW A ROD. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. I WAS TOWED THE 40+ MILES TO THE DEALER WITH EXCESS MILEAGE COSTS. DEALER HAS QUOTED ENGINE REPLACEMENT AT ~$7,000 WITH AN OPTION TO SELL TO THE DEALER AT A SALVAGE PRICE OF $350. I SUSPECT THE ROD BEARING ISSUE THAT MANY OTHER KIA SOUL OWNERS HAVE SUFFERED.

I HAVE HAD TO REPLACE MY CATALYTIC CONVERTER TWICE WITHIN THE LAST YEAR DUE TO ENGINE FAILURE WHICH IS CAUSING THE CATALYTIC CONVERTER TO BECOME CLOGGED. THE SECOND TIME THIS HAPPENED, I WAS DRIVING ON THE FREEWAY AND MY VEHICLE BEGAN TO LOSE POWER ON AN UPHILL PORTION OF A BRIDGE. THE VEHICLE THEN STALLED, FORCING ME TO PULL OVER ON A NARROW SHOULDER. AFTER BEING TOWED TO SAFETY BY THE CHP, I HAD THE VEHICLE TOWED TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE IS BURNING HUGE AMOUNTS OF OIL WHICH IN TURN IS CAUSING THE CATALYTIC CONVERTER TO BECOME CLOGGED. MY MECHANIC INFORMED ME THAT I WOULD NEED TO REPLACE THE ENGINE TO SOLVE THE UNDERLYING PROBLEM, AS THERE IS CLEARLY ENGINE DAMAGE CAUSING THE EXHAUST TO CONTAIN LARGE AMOUNTS OF SOOT AND UNBURNED OIL. I HAVE MAINTAINED THIS VEHICLE FASTIDIOUSLY, AND THE VEHICLE HAS JUST UNDER 150,000 MILES ON THE ODOMETER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT VARIOUS SPEEDS. THE CONTACT STATED SHE HAD TO WAIT APPROXIMATELY A MINUTE BEFORE REGAINING NORMAL FUNCTIONALITY. THE INSTRUMENT PANEL WOULD DISPLAY D FOR DRIVE FOR A MOMENT HOWEVER, THE DRIVE INDICATOR WOULD SUDDENLY DISAPPEAR AS THE VEHICLE STALLED. THE DRIVE DISPLAY WOULD RETURN ONCE THE VEHICLE REGAINED FUNCTION. THE CONTACT STATED THE VEHICLE MADE AN EXCESSIVE RATTLING OR BANGING SOUND WHEN STARTING THE VEHICLE. THE CONTACT STATED THAT OIL HAD TO BE ADDED TO THE VEHICLE APPROXIMATELY EVERY TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE CATALYTIC CONVERTER TWICE. THE MECHANIC STATED THAT THE PRESSURE FROM ONE OF THE CYLINDERS WITHIN THE VEHICLE WAS CAUSING OIL TO LEAK INTERNALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I WAS APPROXIMATELY DRIVING 65 MPH WHEN SUDDENLY THE MOTOR DEVELOPED A TICKING NOISE. THEN SUDDENLY TURNED INTO A KNOCKING/CLATTERING NOISE. MY OIL LIGHT ILLUMINATED AS WELL AS MY ENGINE LIGHT. I THEN PROCEEDED DOWN THE HIGH WAY TO THE NEXT EXIT TO PULL OFF AND CHECK MY OIL. BEFORE I MADE IT TO MY EXIT. THE MOTOR HAD LOSS OF POWER. WHEN I'D TRY TO ACCELERATE, IT WOULD BOG DOWN. RIGHT AS I WAS ABOUT TO TAKE A TURN ONTO MY EXIT THE MOTOR STOPPED AND DIED SO I COASTED AS FAR AS A COULD AND HAD TO PUSH IT OUT OF THE ROAD. WHEN I EXAMINED MY OIL IT WAS METALLIC. MY VEHICLE ONLY HAS 80,000 MILES ON IT. WITH ABOUT 1500 MILES ON MY OIL CHANGE.(5-20W FULL SYNTHETIC).

DECEMBER 2020 WHILE DRIVING ON THE FREEWAY MY 2014 KIA SOUL STARTED STALLING AND THREATENING TO LOSE POWER, AND THEN, WITHOUT WARNING THE ENGINE LIGHT APPEARED. MY CAR JERKED AND THREATENED TO TURN OFF-ACCELERATION WAS DECREASED-IT WAS VERY ALARMING AND VERY SUDDEN. THE ENGINE LIGHT STAYED ON FOR A FEW SECONDS THEN IT STARTED FLASHING OFF AND ON. I TOOK MY SOUL TO A NEARBY MECHANIC AND WAS INFORMED THAT I NEEDED MOTOR. IN SEPTEMBER 2020 THE SAME THING HAPPENED, MY KIA SOUL STARTED STALLING AND JERKING, ENGINE LIGHT CAME ON, I HAD DECREASED ACCELERATION-STARTED LOSING POWER. I WAS CLOSE TO A KIA DEALERSHIP SERVICE CENTER, AT THAT TIME, AND KIA DIAGNOSED MY KIA SOUL-AND PER THE INVOICE THERE WAS A 'CYLINDER 3 MISFIRE DETECTED. CYLINDER 3 COIL HAS OPEN CIRCUIT'. I PAID $500.00+ IN REPAIRS. THREE MONTHS LATER DECEMBER 2020-SAME SYMPTOMS BUT WORSE, AND NOW THERE IS A MUCH LARGER PROBLEM. I REACHED OUT TO THE KIA DEALERSHIP WHO PERFORMED THE REPAIR IN SEPTEMBER 2020, AND INFORMED THEM OF THE PROBLEM, AND SHARED WHAT THE MECHANIC INFORMED ME OF, AND WAS TOLD TO BRING IT IN FOR A DIAGNOSIS WHICH WOULD COST APPROXIMATELY $200.00, SO THAT THE KIA SERVICE CENTER COULD DETERMINE WHETHER OR NOT MY SOUL NEEDED A MOTOR. I'M SORRY, BUT I JUST PAID $500.00+ FOR REPAIRS IN SEPTEMBER 2020, AND I HAD TO PAY $79.00+, TO THE MECHANIC WHO DIAGNOSED MY SOUL, I DID NOT, AND STILL DO NOT, HAVE $200.00 EXTRA DOLLARS FOR KIA TO RUN A DIAGNOSTIC AND GIVE ME THE SAME DIAGNOSIS. NOR DID I, OR DO I HAVE, THE EXTRA MONEY TO TOW MY SOUL TO KIA. I HAD ONE TOW, AND I MADE THE DECISION TO HAVE MY KIA SOUL TOWED TO MY RESIDENCE WHERE SHE SITS TODAY. SADLY IN THE COLD WEATHER, AND DURING A PANDEMIC, I HAVE TO SEEK A RIDE OR TAKE THE BUS TO AND FROM WORK, AND THE GROCERS ETC.. THIS IS NOT GOOD FOR ME OR MY FAMILY AT THIS TIME.

I WAS DRIVING WITH MY CHILD IN THE CAR OUT OF TOWN, WHEN THEY WHEELS LOCKED UP AND THE ENGINE MADE A HORRIBLE SOUND AND DIED. I HAD TO WALK TO A CAR RENTAL PLACE TO RENT. CAR. I HAD MY CAR TOWED TO A LOCAL REPAIR SHOP. I GOT HOME AND THE NEXT DAY THE MECHANIC CALLED AND SAID I WOULD NEED A NEW ENGINE THAT IT BLEW A HEAD GASKET VALVE. HE RECOMMENDED CONTACTING KIA AS THERE HAVE BEEN RECALLS ON THIS CAR FOR THIS PROBLEM. I IMMEDIATELY CONTACTED KIA AND THEY SAID THERE WAS A RECALL ON MY CAR AND THEY WOULD PAY TO HAVE IT TOWED TO A LOCAL KIA DEALERSHIP. IT IS STILL A GOOD TWO HOURS FROM WHERE I LIVE. BUT THEY ASSURED ME IF WOULD BE COVERED AS THE ISSUE IT WITH HEAD GASKETS. IT IS RECAL NUMBER 2002B. THE DEALERSHIP CONTACTED ME AND SAID IT ISN'T COVERED. I ASKED WHY AND THE SERVICE ADVISOR, JUSTIN STATED THE RECALL HAD NOTHING TO DO WITH IT. NO TOLD HIM WHAT KIA HEADQUARTERS TOLD ME. HE STATED HE WOULD PRINT OFF THE RECALL AND SPEAK WITH HIS MANAGER AND GET BACK WITH ME. THE CAR HAS 124,000 MILES ON IT. I HAVE DONE STRICK MAINTENANCE. AS A MATTER OF FACT I JUST HAD THE OIL CHANGED. MY BIGGEST CONCERN IS THE SAFETY OF MYSELF AND MY DAUGHTER WHEN THE WHEELS LOCKED UP. HAD I NEED ON THE INTERSTATE I DON'T KNOW HOW WE WOULD HAVE AVOIDED AN ACCIDENT. LUCKILY I HAD TAKEN BACK ROADS HOME AND WAS ENTERING A SMALL TOWN OF WINDER AND WAS ONLY DOING 25 MILES AN HOUR AT THE TIME. NO WARNING LIGHTS WERE ON AT ALL. AFTER THE ENGINE FAILED THE OIL PAN LIGHT CAME ON AND WAS INTERMITTENTLY GOING ON AND OFF.

WHILE DRIVING DOWN THE HIGHWAY THE CAR TURNED OFF. I WAS GOING AROUND 70 MPH AND NOTICED WHEN THE LIGHTS ON THE DASH AND RADIO WENT OUT. I HAD TO RESTART THE CAR WHILE STILL DRIVING TO GET IT GOING AGAIN. THIS HAPPENED AGAIN ABOUT 4 DAYS AFTER WHILE THE CAR WAS STATIONARY AND RUNNING, AGAIN THE LIGHTS WENT OUT AND THE CAR HAD TO BE STARTED AGAIN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATED WHILE DRIVING. THE CONTACT NOTICED THAT THE HEADLIGHTS CONNECTOR MELTED. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON, 5281 US-76, PENDLETON, SC 29670, AND WAS DIAGNOSED THAT THE HEADLIGHTS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO MENTION THAT THE HIGHT AND LOW BEAM WOULD INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THEY CONSTANTLY HAD TO REPLACED THE BULB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

I WAS DRIVING MY CAR WHEN I STARTED HEARING A TICKING NOISE, THE CAR STARTED SHAKING, AND ACTED LIKE IT DID NOT WANT TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. I HAD IT HAULED IT TO A KIA DEALERSHIP WHERE THEY TOLD ME THAT I WOULD HAVE TO HAVE THE MOTOR REPLACED DUE TO ROD DAMAGE.

AT ACCELERATION SUDDENLY BOGGED OUT. TURNS OUT TO BE THE 02 SENSOR AND CATALYTIC CONVERTER OVER HEATED, BURNT OUT NEWLY REPLACED SPARK PLUGS. THIS IS THE SECOND SET OF O2 SENSORS REPLACED. MASTER MECHANIC SAYS ALL DUE OVER HEATING FROM EXHAUST.

I WAS DRIVING MY 2014 KIA SOUL IN THE FREEWAY WHEN THE CAR STARTED TO SHAKE AND LACKED ON ACCELERATION AND DROPPED SPEED FROM 70 MPH TO 40 MPH, CHECK ENGINE LIGHT TURN ON SO I PULLED TO SIDE OF THE ROAD AND GOT THE CAR TOWED TO MY HOUSE. THE NEXT DAY I TOOK THE CAR TO THE DEALERSHIP AND FOUND THAT IT'S AN ENGINE ISSUE AND NEED TO BE REPLACE.

AFTER HITTING A SNOW PILE LEFT FROM A SNOW PLOW I JUMPED THE SNOW PILE AND HIT A CONCRETE BARRIER GOING BETWEEN 65 AND 70 MPH AIR BAGS DIDNT DEPLOY. I HIT IT MOSTLY ON THE PASSENGER SIDE BUT NOTHING HAPPENED STILL. I DESTROYED THE BUMPER AND THE UNDERCARRIAGE PROTECTION IS CRACKED BUT NO AIR BAGS? ITS NOT THE FIRST TIME FROM WHAT I CAN SEE FROM THIS MODEL THAT A 2014 SOUL WITH AN ISSUE WITH AIR BAGS. MY DAUGHTER THANKFULLY HAS CONTROL OF HER HEAD FOR THE MOST PART AND KEPT IT FROM GETTING HIT AS WE SPUN OUT ON THE HIGHWAY. THANKFULLY MISSING ANY OTHER VEHICLES BUT THIS IS AN ISSUE KIA SHOULD BE LOOKING INTO.

ONE DAY IT WAS FINE, DROVE TO LOUISVILLE KY FROM LEXINGTON KY AND NOTICED SPORADIC, WEIRD SHIFTING WHICH SEEMED VERY OFF, SHIFTING AT THE WRONG TIME I HAD GROWN ACCUSTOMED TO FOR THE PREVIOUS 6 YEARS ON THE WAY BACK HOME CAR WOULD NOT GO OVER 55-60 MPH AND TO TRY AND FORCE IT TO DOWNSHIFT ONLY MADE THE ENGINE REV EXTREMELY HIGH AND NOISY WITH NO FORWARD MOTION, CAR ACTED AS THOUGH IT WANTED TO JUST QUIT ALTOGETHER, AND FROM THAT POINT ON ITS BEEN BOGGING DOWN LIKE A GIANT SAT ON THE HOOD UPON PUSHING THE ACCELERATOR TO GET MORE SPEED, AND UPON BACKING OFF 9F THE ACCELERATOR PEDAL THE LOUD REVVING NOISE EASED UP AND CAR SEEMED TO RECOVER SOMEWHAT UNTIL THE NEXT ACCELERATION...THE CAR HAS HESITATED, ENGINE IDLE IS, FOR THE MOST PART, OK, BUT 55-60 IS AS FAST AS IT WILL GO UNLESS GOING DOWNHILL, THEN I CAN 65 MPH UNTIL THE NEXT TIME IT NEEDS TO GO UP AN INCLINE THEN IT SHOWS TO 40-45 WITH OBVIOUS STRESS TRYING TO MAINTAIN A CERTAIN SPEED.

THERE IS A 1.6 LTR ENGINE IN THIS VEHICLE, 2014 KIA SOUL. I FIND THIS VEHICLE USING .5QT OF OIL BETWEEN 1000 AND 1500 MILES. IS THIS NORMAL? I AM NOT THE ONLY PERSON COMPLAINING ABOUT KIA ENGINES USING OIL. BY COMPARISON I ALSO HAVE A HYUNDAI 2008 HYUNDAI ACCENT WITH A 1.6LT ENGINE BOTH VEHICLES HAVE ABOUT THE SAME MILEAGE THE ACCENT DOESN'T USE ANY OIL IN 3000 MILES, WHAT GIVES? SEEMS LIKE AN AWFUL LOT OF OIL USAGE FOR A 1.6LTR.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THERE WAS BLACK SMOKE COMING FROM THE EXHAUST PIPE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS BURNING EXCESSIVE AMOUNTS OF ENGINE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE CATALYTIC CONVERTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

TRAVELING DOWN THE INTERSTATE AT 75 MPH...HAD CRUISE CONTROL ON AND STARTED TO HEAR A LOUD RATTLING NOISE THEN A POP RESULTING IN VEHICLE BECOMING IMMOBILIZED WITH OIL ALL OVER THE GROUND. VEHICLE TOWED HOME. ENGINE HAD THROW A ROD RESULTING IN HOLE IN THE ENGINE BLOCK AND DRAIN PAN - HAS 102,000 MILES WELL MAINTAINED

2014 KIA SOUL. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. AFTER THAT, THE VEHICLE BEGAN LOSING POWER AND FELT AS IF IT WAS MISFIRING UPON ACCELERATION. THE DEALER ADVISED THE CATALYTIC CONVETER NEEDED TO E REPLACED AS WELL AS THE SPARK PLUGS. THE SPARK PLUGS WERE REPLACED BUT, THE CONVERTER WAS NOT. EVENTUALLY, THE ENGINE FAILED. THE ENGINE WAS REPLACED. THE CONSUMER REFERENCED RECALL 19V12000 AND STATED 2014 MODEL YEAR VEHICLES SHOULD BE APART OF THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR. *JS

ON TUESDAY, DECEMBER 15, 2020, WHILE DRIVING ON A HIGHWAY, WE EXPERIENCED A SUDDEN LEAKAGE OF ENGINE OIL AND SIGNIFICANT SMOKING FROM THE VEHICLE. OVER 3 QTS OF OIL HAD LEAKED FOR THE ENGINE INTO THE PAN UNDERLYING THE ENGINE FOR NO APPARENT REASON. KIA HAS JUST ISSUED A RECALL ON THIS VEHICLE PRESUMABLY BECAUSE OF THIS WELL KNOWN ENGINE FIRE ISSUE AND RELATED CLASS ACTIONS, HOWEVER WILL NOT DO ANYTHING TO ADDRESS THE ISSUE UNTIL THY SEND LETTERS OUT IN OVER 60 DAYS.

SINCE FIRST OIL CHANGE DONE WITH DELRAY FLORIDA KIA I COMPLAUOF KICKING SOUNDS IN ENGINE LOSS OF POWER OIL BURNING SMELLS OCCASIONALLY. I WAS TOLD EACH TIME THEY PUT ON COMPUTER N NOTHING WRONG. I BOUGHT NEW AT 11/2014 NOW OIL LIGHTS ENGINE LIGHTS FLASHING ON IRRATIONALLY CAR CONSUMING OIL NO LEAKS JUST EATING IOL NOW 2-3 QTS IN 2 MONTHS KNOCKING GETTING LOUDER BUT QUIETS SOME AFTER OIL CHANGE BUT LOSS OF POWER AND KNOCKING PERSISTS. OIL IS SCARY HOW MUCH IT'S CONSUMES I HAVE BEEN COMPLAINS OF THIS ISSUE FOR FIRST OIL CHANGE. WAS TOLD BY DEALER NO NEED TO CHANGE OIL MORE THAN 2X PER YEAR BUT I STILL DO REGULARLY 3-4,000 OR 3 MONTHS. I FEEL DAMAGE HAS BEEN DONE TO CAR AND I AM SEEKING NEW ENGINE REPLACEMENT. DEALERS NEVER DID IDENTIFY ISSUE SAID NO CODES GOING OFF. BUT I NOTICED IT FROM BEGINNING. ONCE THIS YEAR OIL WAS CHANGED I TOOK TO GET OIL DONE AND THEY SAID OIL WAS ALMOST EMPTY. I NEVER GOT OIL LIGHT. THEN NOR ENGINE LIGHT. THE ENGINE LIGHT WHEN ON THE DAY I TOOK IN FOR OIL CHANGE. THEY SAID THE ENGINE COULD HAVE CEASED. I STRONGLY FEEL I HAVE KEPT UP W MAINTENANCE BUT I FEEL I GOT A BAD CAR FROM THE START ONLY TO BE DISMISSED EACH TIME I COMPLAINED TO DEALER. ALSO THERE SEEMS TO BE AN ELECTRICAL ISSUE BLOWS LIGHT BULBS CONSTANTLY AND HAD MOTOR IN WINDOW REPLACE W STATER UNDER WARRANTY MOST DRIVING IS LOCAL BUT MANY HWY

COMPLETE OIL LOSE, DIAGNOSTIC INDICATES ENGINE FAILURE. VEHICLE WAS IN MOTION ON A BUSY INTERSTATE 93 IN NEW HAMPSHIRE.. OIL LIGHT BEGAN TO FLASH AND POWER LOSE DEVELOPED. NAVIGATING THE VEHICLE BECAME DIFFICULT AND COLLISION WAS NARROWLY AVOIDED AS THE VEHICLE CAME TO REST IN THE BREAKDOWN LANE

MY VEHICLE HAS BEEN HAVING ISSUES WITH SHIFTING INTO GEARS- IVE HAD THE VEHICLE CHECKED AND THE SYSTEM KEEPS TELLING ME THAT THE SPARK PLUGS/IGNITION COILS ARE BAD - IVE REPLACED THEM MULTIPLE TIMES AND IT KEEPS GIVING ME THE SAME RESPONSE. EVEN WHEN I REPLACE THAT PART, THE VEHICLE KEEPS DOING THE SAME THING. THE VEHICLE KEEPS IDLING VERY HARD. THE VEHICLE SPUTTERS WHEN TRYING TO SHIFT AND THE ENTIRE VEHICLE SHIMMIES.

THE CRUISE CONTROL WAS ON MY CAR STARTED TO EXCELERATE AND REV TO HIGH RPM WITHOUT THE ENGINE SHIFTING GEARS.. THEN MY SERVICE ENGINE LIGHT AND OIL LIGHT CAME ON THE CAR MAKING THIS HORRIBLE NOISE, I PULLED OVER AND THE ENGINE WAS BARRELING BLACK SMOKE. I HAVE BEEN ON THE PHONE WITH KIA REPORTING THIS, BUT THEY WANTED $800 TO TOW IT TO THE CLOSEST DEALERSHIP, AND IT'S KIAS RECALL FAULT THAT THIS HAPPENED. SO MY CAR WHICH WAS STILL ON THE SIDE OF THE ROAD LAST WEEK, IS PROBABLY PICKED UP AND IMPOUNDED BY NOW....KIA SHOULD TAKE OWNERSHIP, TOW MY CAR AND FIX IT, OR I WILL BE MORE THAN HAPPY TO LET MY CAR GO BUY, FILE BANKRUPTCY AND NEVER BUY ANOTHER KIA. I HAVE NEVER BEEN NOTIFIED OF BUT ONLY ONE RECALL WHICH I HAD MY CAR SERVICED AT THAT TIME IN 2019 FOR THAT. THIS IS TOTAL UNRESPONSIVE RESPONSIBILITY BY KIA

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 25 MPH, ANOTHER DRIVER FAILED TO STOP FOR A RED LIGHT AND CRASHED INTO HER VEHICLE HEAD ON. DUE TO THE IMPACT, THE CONTACT'S VEHICLE SPUN AROUND SEVERAL TIMES AND THE AIR BAGS FAILED DEPLOY UPON IMPACT. THE CONTACT WAS TAKEN TO THE HOSPITAL AND WAS INITIALLY TREATED FOR A HEAD INJURY. DAYS AFTER THE ACCIDENT SHE CONTINUED TO SUFFER PAIN AND HAD MADE TWO ADDITIONAL VISITS TO THE SAME HOSPITAL FOR PAIN TO HER HEAD, NECK, BACK, RIGHT ARMS, RIGHT LEG, AND RIGHT HAND. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN SINCE TO THE DRIVER FLED THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. DUE TO THE ACCIDENT, THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT MECHANIC; HOWEVER, HER INSURANCE HAD TOWED THE VEHICLE TO ANOTHER LOCATION TO PERFORM A DAMAGE ASSESSMENT. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO REPAIRED OR ASSESSED. THE FAILURE MILEAGE WAS 37,965.

WHILE DRIVING ON A STATE HIGHWAY AT 70 MPH ON CRUISE CONTROL, I WAS COMING UP AN INCLINE WHEN MY CAR SUDDENLY STARTED TO DECELERATE. I TRIED TO INCREASE MY SPEED BY APPLYING THE ACCELERATION PEDAL. THE RPMS INCREASED WITHOUT AN INCREASE IN ACCELERATION. I IMMEDIATELY PUT MY HAZARDS ON AS I WAS ON A MAJOR HIGHWAY WITH CARS FLYING BY ME AND ATTEMPTED TO GET TO THE SIDE OF THE ROAD. MY CAR WOULD BARELY GO 20-30 MPH AND MY CAR STARTED TO "RUMBLE" OR "SHAKE" AS IF I WAS SEVERELY OUT OF ALIGNMENT. MY ENGINE AND OIL LIGHT ALSO CAME ON AT THE SAME TIME AS THE DECELERATION. THE ENGINE LIGHT CONTINUALLY FLASHED. WHEN I CHECKED THE OIL, IT WAS ALMOST EMPTY AND MY HUSBAND HAD JUST CHANGED THE OIL LESS THAN 30 DAYS AGO. WE HAVE ALSO BEEN HAVING TO INCREASE HOW MANY TIMES WE'RE HAVING TO ADD OIL BECAUSE I'M BURNING THROUGH IT VERY QUICKLY AND I ONLY DRIVE BACK AND FORTH TO WORK. WHEN I'D BROKEN DOWN, I WAS NOWHERE NEAR A TOWN OR CITY AND I HAD MY 3 CHILDREN IN THE CAR. I WAS SCARED AND NERVOUS TRYING TO DRIVE ON A MAJOR HIGHWAY ONLY ABLE TO GO 25 MPH WITH MY CAR SHAKING. ONCE I WAS ABLE TO GET A TOW, MY BATTERY DIED. THE TOW TRUCK DRIVER JUMPED THE BATTERY AND TURNED THE CAR ON AND MY EXHAUST STARTED BILLOWING SMOKE OUT. MY CAR WON'T DRIVE NOW TO GET TO A MECHANIC AND IM TOO SCARED TO DRIVE IT. IVE ALREADY HAD 2 RECALLS ON THIS CAR AND I'D GONE TO KIA BEFORE THOSE RECALLS FOR THOSE ISSUES. I HAD TO WAIT FOR THE RECALLS FOR KIA TO FIX IT. THIS CAR JUST NEEDS TO BE COMPLETELY TAKEN OFF THE ROADS! BETWEEN THE LIGHTS SHUTTING OFF AND THE ELECTRICAL FIRE IN MY ENGINE (WHICH WAS ANOTHER RECALL!) I WILL NEVER PURCHASE ANOTHER KIA! I DO NOT FEEL SAFE OWNING ONE EVER AGAIN!

ENGINE FAILED DURING REGULAR DAILY DRIVING. SPUN ROD BEARING WAS THE DIAGNOSIS. ENGINE WAS LESS THAN 1 QUART LOW, NOT ENOUGH TO CAUSE ENGINE SEIZURE

I WAS DRIVING ON INTERSTATE 75 NORTH IN MARIETTA, GA WHEN MY VEHICLE SUDDENLY LOST POWER IN FRONT OF AN 18 WHEELER. I WAS ABLE TO NAVIGATE OFF THE NEXT EXIT. THERE WERE NO WARNING LIGHTS LIT ON MY DASH AND THERE HAD NOT BEEN ANY LIT PRIOR TO THIS INCIDENT. JUNE 2020 MY CATALYTIC CONVERTER WAS REPLACED UNDER RECALL #SC176. ALL OF THE SYMPTOMS POINT TOWARDS ENGINE DAMAGE THAT OCCURRED PRIOR TO THE RECALL REPAIR.

NOVEMBER 25TH ON MY WAY TO WORK I STARTED HEARING A RATTLE WHILE DRIVING ON HWY 30. ABOUT A MILE FROM MY HOUSE. THE NOISE DIDN'T SEAM TO BE PRESENT WHILE RPM WAS UNDER 3,000RPM SO I DECIDED TO BE CAUTIOUS OF RPM AND NOT PUSH MY CAR TOO MUCH THAT MORNING. AS I PULLED INTO THE PARKING LOT THE ENGINE STOPPED, AND THE OIL LIGHT FLICKERED. I STARTED THE CAR AND PARKED IT. AFTER WORK THE CAR STARTED FINE BUT AS I PULLED INTO THE ROAD I HEARD THE RATTLE AGAIN SO I WENT TO THE NEAREST PLACE I COULD TO BUY OIL. BEFORE CHECKING I PURCHASED A QUART AND FOUND OUT I HAD ENOUGH OIL IN THE CAR. THE RATTLE WAS STILL PRESENT SO I PURCHASED OIL, FILTER AND DECIDED NO HARM WOULD COME FROM REFRESHING THE OIL IN THE CAR. I KEPT MY RPM UNDER 3,000 ON MY WAY HOME AND EXPERIENCED SOME SUDDEN SPEED SHIFTS WHILE USING CRUISE CONTROL, BUT KEPT A SLOW AND STEADY PACE. AT THE TOP OF A HILL NEAR MY HOME THE ENGINE MADE SOME LOUDER NOISES AND STOPPED THAT IS THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON. I BUMPED THE CAR INTO NEUTRAL AND COSTED INTO MY DRIVEWAY. I LATER TOWED MY CAR TO IT'S PARKING SPOT, NOT WANTING TO MAKE A POTENTIAL ISSUES WORSE. AFTER CONSULTING WITH A MECHANIC, HE. SUGGESTED AN OIL CHANGE MAY BE THE FIRST ACTION TO FIX THE ISSUES. I CHANGED THE OIL IN PLACE AND RECORDED MY ATTEMPTS TO START THE VEHICLE AFTER. MECHANIC CONSULTANT SAID THE FIRST ATTEMPT AFTER OIL CHANGE SOUNDED LIKE A KNOCK THAT HE DID NOT THINK WOULD BE A LONG TERM ISSUE. BUT THE SECOND ATTEMPT STARTED INTO A LOWER ROD KNOCK AND ADVISED TO NOT ATTEMPT TO START THE CAR AGAIN UNTIL IT'S IN A SHOP WITH PROPER DIAGNOSTIC EQUIPMENT.

WHILE DRIVING AT 55MPH,WHITE SMOKE BEGAN POURING FROM REAR OF VEHICLE FROM UNDER CAR AND EXHAUST. ALL WARNING LIGHTS CAME ON WE GOT THE CAR TO THE SIDE OF THE HIGHWAY AND IT STALLED AND WOULD NOT RESTART, WAS TOLD BY LOCAL DEALER A NEW ENGINE WAS NEEDED. ALL OF THESE SYMPTOMS ARE COVERED UNDER THE RECALL AND SERVICE BULLETINS, PLEASE HELP THIS IS OUR ONLY VEHICLE AND WE CAN'T AFFORD THE NEW ENGINE THAT SHOULD BE COVERED, THANK YOU.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO DRIVE OFF THERE WAS A KNOCKING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

IN MAY 2019 I HAD A REPAIR DONE DUE TO A RECALL ON THE CATALYTIC CONVERTER IN OCTOBER 2020 BARELY 1 1/2 YEARS LATER THE CATALYTIC CONVERTER WENT OUT AGAIN. AS IT WAS OUT OF WARRANTY 1YR IT WASN'T COVERED. I HAD IT REPLACED AT MY COST A PART THAT SHOULD HAVE LASTED 10PLUS YEARS ONLY TO HAVE MY CAR STALL AS I WAS DRIVING TO WORK NOT EVEN A MONTH LATER. I HAD IT TOWED DIRECTLY TO KIA DEALERSHIP WHERE IT IS STILL CURRENTLY. THEY SAID THE ENGINE IS BAD AND NEEDS TO BE REPLACED. KIA STATES THAT GOOD WILL DOESN'T EXTEND THE ENGINE REPLACEMENT DUE TO THE FACT THAT THE CATALYTIC CONVERTER WAS OUT OF WARRANTY. THIS VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY WITH LIGHTS FLASHING AND A RUMBLING OF THE CAR; THANKFULLY I WAS ABLE TO RESTART IT AND MOVE OVER SO THAT WE WEREN'T HIT AS MY DAUGHTER WAS IN THE VEHICLE WITH ME. I HAVE HAD TO CHANGE COILS, SPARK PLUGS HAVE MULTIPLE CANS OF OIL AVAILABLE AS IT BURNED THROUGH OIL IN BETWEEN OIL CHANGES AS THOUGH THERE WAS A LEAK. NO LIGHT EVER INDICATED THAT IT WAS LOW WE JUST HAD TO CONTINUOUSLY CHECK IT FOR OIL AND IT WOULD USUALLY BE MORE THAN 1 QUART LOW. THESE PROBLEMS ALL STARED AFTER THE SUPPOSED FIX IN MAY 2019. THIS VEHICLE IS A SAFETY HAZARD AND SHOULD BE RECALLED COMPLETELY.

MY CAR HAS BEEN BURNING OIL IN AN ABNORMAL RATE. IT BEGIN AT THE BEGINNING OF 2020. I ALWAYS TOOK MY CAR FOR RECOMMEND MAINTENANCE TO THE KIA OF CARSON IN CALIFORNIA. NOW ABOUT EVERY MONTH I HAVE TO TOP OFF THE OIL. AN ESTIMATE OF LESS THAN 600 MILES PER MONTH. SOMETIMES WHEN I AM AT A LIGHT THE CAR WILL SHAKE A BIT. ALSO IF I USE THE AC THE CAR WILL SHAKE A BIT AS WELL IT DID NOT DO THAT BEFORE. IF AM DRIVING I DON'T FEEL THAT SHAKES. THE FIRST TIME THAT I NOTICED SOMETHING WAS GOING ON I WAS AT STOP LIGHT AND MY CAR SHAKED AND FELT LIKE IT WAS GOING TO TURN OFF. AFTER THAT IT SHAKES IF AM TOO LONG AT A LIGHT BUT NOT TOO HARD.

WHEN USING A TURN SIGNAL WITH THE HEADLIGHTS ON, ONCE THE TURN SIGNAL RELEASES, THE HEADLIGHTS WILL FLICKER AND OFTEN GO OUT COMPLETELY. THIS HAPPENS IN TOWN, AND AT HIGHWAY SPEEDS. IT IS DANGEROUS AT NIGHT, WHEN THE HEADLIGHTS ARE NECESSARY.

INTERMITTENT LOSS OF BRAKES (NO PRESSURE, STRAIGHT TO THE FLOOR, PUMPING DOES NOT HELP), EXTREMELY DIFFICULT TO REPLICATE ON COMMAND. AFTER LOSS OF BRAKES IN A PARKING LOT, THEN AT AN INTERSECTION, REPLACED ALL ROTORS/PADS, MASTER CYLINDER AND NO LEAKS OR OTHER WARNING SIGNS. GIVEN ISSUE WITH REPLICATION, NEVER RECEIVED A DIAGNOSTIC CODE AFTER 4 WEEKS OF TRYING. REPLACED ABS SYSTEM, AS ONLY OPTION LEFT TO FIX A BRAKING ISSUE, AND ISSUE APPEARS TO BE RESOLVED. KIA HAS HAD PROBLEMS WITH ABS MODULES BUT ONLY RECALLED FOR CERTAIN VEHICLES WITH FIRE HAZARD. SPENT THOUSANDS OF DOLLARS TRYING TO RESOLVE THIS ISSUE AND COULD NOT DRIVE DUE TO SAFETY HAZARD FOR OVER 1 MONTH WHILE TRYING TO FIGURE OUT THE PROBLEM.

AFTER REACHING THE 80000 MILE MARK I NOTICED A SLIGHT VIBRATION IN THE CAR THAT VARIED WITH THE SPEED OF THE VEHICLE. I EVENTUALLY HAD THE TIRES REPLACED AND BALANCED BUT THE VIBRATION DIDN'T GO AWAY. AFTER ELEVATING THE CAR ON IT'S JACK STAND I HAND TURNED THE REAR WHEELS AND LOOKED CAREFULLY. I NOTICED THERE WAS A SLIGHT WOBBLE. I REPLACED BOTH REAR WHEEL HUBS AND THE PROBLEM WAS RESOLVED. THE FACT THE HUBS DIDN'T EVEN LAST UNTIL 100K MILES WAS BOTHERSOME THOUGH. ESPECIALLY CONSIDERED ALMOST ALL THE MILEAGE WAS FROM HIGHWAY TRAVEL.

THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST COMMON COMPLAINT WITH THIS MANUFACTURER. WHEN IS KIA GOING TO ACKNOWLEDGE THE ISSUE AND DO A RECALL?

I'VE TAKEN MY CAR TO THE DEALERSHIP A COUPLE TIMES AND I WOULD LIKE TO SEE IF THE CAR CAN BE FIXED BACK TO THE WAY THE CAR ORIGINAL WAS IN PERFECT CONDITION BESIDES NORMAL WEAR AND TEAR. I AM CAPABLE OF FIXING MY CAR IF IT'S MY FAULT BUT I WOULD REALLY LIKE TO HAVE A SECOND HAND SPECIALIST ASSIST IN THIS MATTER.

LOSES ACCELERATION GOING UPHILL. KNOCKS AND RATTLES WHEN CAR IS TURNED ON. PREVIOUS CAR WAS A SORENTO AND DID THE SAME. SHUT OFF ON ME IN THE MIDDLE OF THE FREEWAY WITH MY CHILDREN AND MYSELF IN IT. FELT LIKE THE ENGINE FELL OUT FROM UNDERNEATH THE VEHICLE. I SEEING THE BEGINNING PHASES OF THE SAME ISSUE WITH MY SOUL. IM SCARED THAT THIS CAR WILL NOT ONLY SHUT OFF ON ME WHILE DRIVING ON THE FREEWAY BUT THAT IT MAY COST ME MY LIFE IF SOMEONE WERE TO REAREND ME WHEN MY CAR LOSES POWER TO AN ISSUE NO ONE SEEMS TO KNOW WHAT THE PROBLEM MAY BE. THERE SHOULD BE A RECALL ON ALL KIA ENGINES AND IS POOR MANUFACTURING. MAJOR ISSUES WITH THIS BRAND OF CAR IS THE ELECTRICAL, ENGINE AND THAT IT SUCKS UP SO MUCH OIL WITHOUT WARNING.

ROD BEARING FAILURE CAUSING THE ENGINE TO SEIZE. HAPPENED WITH NO WARNING SIGNS, AFTER GETTING THE VEHICLE'S OIL/ENGINE CHANGED OR FILTERED AN UNUSUAL AMOUNT OF TIMES. SEEMS TO BE HAPPENING BETWEEN 80K-120K MILES ON AVERAGE. WHEN ENGINE SEIZED THE SOUL DROVE AS NORMAL, BEGAN MAKING A KNOCKING NOISE AND SECONDS LATER IT SHUT OFF.

DRIVING DOWN THE HIGHWAY AND VEHICLE ENGINE STARTED TO LOSE POWER AND MAKE A LOUD NOISE. WAS ABLE TO PULL OVER BEFORE IT STOPPED. HAD IT TOWED TO A SHOP AND THE MECHANIC SAID ENGINE FAILURE WITH METAL SHAVINGS IN THE OIL. OIL HAD BEEN CHANGED APPROXIMATELY 6 WEEKS PRIOR TO FAILURE.

WHILE DRIVING ON HWY ENGINE FAILURE:(BEARING ROD KNOCKING,THROWN ROD,ENGINE SEIZURE) LOUD ENGINE KNOCKING CAUSED BY BEARING ROD KNOCKING THEN A LOUD SOUND (ROD GETTING THROWN) ENGINE FAILURE.THROWN ROD CAME THROUGH ENGINE BLOCK AND HIT STARTER. THE ENGINE SEIZED WHILE ON THE HWY.

MY FIANCE AND I WERE DRIVING WE PULLED ONTO THE BUSY HIGHWAY IN JOPLIN MISSOURI THE CAR JUST STALLED OUT AND DIED OUT OF NOWHERE..NO CHECK ENGINE LIGHTS NO WARNINGS JUST DIED WOULD NOT START BACK UP MY FIANCE FINALLY GOT IT TO START BACK UP IT MADE IT TWO MILES THEN STALLED AGAIN IN THE MIDDLE OF A BUSY INTERSECTION!! I HAD MY TWO GIRLS WITH ME IT WAS POURING RAIN WE HAD TO PUSH THE VEHICLE TO SAFETY!! STUCK WITH TOW FEES SHOP FEES NOW ONLY TO FIND OUT A WEEK AFTER THIS HAPPENED THAT A RECALL HAS BEEN PUT OUT FOR THE SAME THING THAT HAPPENED TO US!! WE CALLED KIA IMMEDIATELY THEY REFUSE TO DO ANYTHING AND WANT US TO PAY AGAIN TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP SO THEIR MECHANIC CAN INSTALL A SOFTWARE THEN DIAGNOSE IT THEMSELVES!! DAMAGE ALREADY DONE AND THEYRE NOT GOING TO DO ANYTHING ABOUT THEIR SCREW UP!! THEY SHOULD BE SUED!

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WITH THE HEADLIGHT SWITCH ACTIVATED, THE LOW BEAM HEADLIGHT CONTINUOUSLY FLICKERED CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER DENNIS DILLON KIA LOCATED AT 9501 WEST FAIRVIEW AVENUE ' SUITE. B, BOISE, ID 83704, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

THIS IS AN UPDATE TO WHAT I PREVIOUSLY REPORTED. THERE IS CURRENTLY ONLY A RECALL FOR THE BASE MODEL OF THE KIA SOUL BUT THIS IS AFFECTING THE + AND ! MODELS OF THIS VEHICLE AS WELL AND 19V120000 RECALL DEFINITELY NEEDS TO BE EXTENDED TO COVER ALL ENGINES IN ALL MODELS OF THIS VEHICLE, THE 2.0L GDI. AS PREVIOUSLY MENTIONED IN MY PRIOR COMPLAINT, MY VEHICLE WAS WELL MAINTAINED AND WHILE DRIVING MY CAR MADE A LOUD NOISE AND LOST POWER AND BEGAN TO SLOW DOWN. NO WARNING LIGHTS DISPLAYED ON MY VEHICLE. IT WAS DISCOVERED THAT THE ROD HAD PIERCED THROUGH THE ENGINE BLOCK CAUSING THE OIL TO LEAK. THIS IS URGENT THAT THIS RECALL IS EXTENDED TO THE 2.0L ENGINE.

THE ENGINE BLEW, LEAKING OIL. APPARENTLY A LIFTER WAS MAKING A TAPPING NOISE, WE WERE TOLD THE ENGINE WAS UNREPAIRABLE.

HEADLIGHTS FLICKER OR GO OFF WITH NO WARNING. IN ADDITION, ALL INTERIOR LIGHTS AND DISPLAYS FLICKER AT THE SAME TIME. THIS HAS HAPPENED BOTH WHILE VEHICLE IS IN MOTION AND STOPPED. THE RADIO AND COOLING/HEATING SYSTEM DO NOT APPEAR TO BE IMPACTED. THIS HAS HAPPENED REPEATEDLY, AND TONIGHT THEY WENT BLACK AND STAYED OFF UNTIL I PULLED OVER AND TURNED OFF MY CAR, THEN STARTED IT AGAIN. I WAS NEARLY REAR-ENDED. THE DEALERSHIP IS NOT RETURNING MY CALLS TO TELL ME IF THIS IS SOMETHING THAT IS UNDER AN EXTENDED WARRANTY, UNDER RECALL, OR MY RESPONSIBILITY.

VEHICLE TURNS OFF WHEN IN MOTION AT SPEED OFF 55 MPH ALL POWER, LIGHTS, AND CONTROL OF VEHICLE STOP WORKING THIS CAN CAUSE A MAJOR ACCIDENT. THIS HAS HAPPEN 3 TIMES THIS MUST BE ADDED ON A RECALL LIST

I WAS DRIVING. I CAME TO A RED LIGHT. THE LIGHT TURNED GREEN. THE CAR IN FRONT OF ME WENT. I PUSHED ON GAS. THE PERSON N FRONT OF ME HIT BRAKES. I HIT MY BRAKES, FELT A HUGE JOLT. CAR ACCELERATED AND WAS NOT BRAKING. I SLAMMED INTO THE BACK OF VEHICLE. I WAS WEARING A SELTBELT, BUT MY KNEES SLAMMED INTO DASHBOARD. AIR BAGS DID NOT GO OFF WHICH EVERYONE WAS SURPRISED BY THIS. I ENDED AT HOSPITAL WITH A CONCUSSION, INJURIES TO MY KNEES, RIGHT ANKLE..ETC MY 2014 KIA SOUL HAS BEEN DETERMINED TO BE TOTALLED. I HAVE CONTACTED YOU PREVIOUSLY STATING MY VEHICLE HAD ISSUES THAT WERE A SAFETY HAZARD. I WAS TOLD TO KEEP CHECKING FOR MY VIN TO GET ADDED TO A RECALL LIST. NOW THIS HAS HAPPENED. I WAS ADMITTED TO HOSPITAL AS WELL.

WHEN I WAS DRIVING TODAY DOWN THE HIGHWAY, THE CAR STARTED TO JERK WHILE I PUSHING ON THE ACCELERATOR. THE ENGINE LIGHT BEGAN TO BLINK CONTINUOUSLY. I GET HOME SAFELY AND THE CAR IS STILL SHAKING. SO I TAKE IT FOR AN ENGINE TESTING AND COME TO FIND OUT CYLINDER 3 IS MISFIRING AND NOW THE CAR WON'T EVEN PULL THE HILL.

TOOK MY VEHICLE INTO MY LOCAL KIA DEALER FOR A LETTER TITLED "PRODUCT IMPROVEMENT CAMPAIGN" SENT FROM "CORPORATE HEADQUARTERS" TO PERFORM A "SOFTWARE UPDATE ON 2014-2016 GASOLINE DIRECT INJECTION (GDI) ENGINE TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. UPON PICKING IT UP FROM THE DEALERSHIP, THE CEL (CHECK ENGINE LIGHT) IMMEDIATELY BEGAN FLASHING WITHIN A FEW MILES OF DRIVING OFF THE DEALERSHIP. IN TAKING IT TO THE DEALERSHIP, AND WITH THEIR COLLABORATION WITH THE CORPORATE HEADQUARTERS, KIA IS UNABLE TO FIX MY CAR. I HAVE HAD A RENTAL CAR FOR 30 DAYS NOW. KIA HAS OFFERED 2 CASH AMOUNTS FOR COMPENSATION, BOTH OF WHICH WILL NOT COVER REPLACING THE ENGINE. THE CAR WORKED PERFECT BEFORE ALL THIS BEGAN AND I HAVE RECORDS TO PROVE THAT. VEHICLE WAS METICULOUSLY DEALER ONLY MAINTAINED. I HAVE REQUESTED A NEW ENGINE FROM A NON-PROBLEMATIC 2017 OR NEWER KIA SOUL OR A 2017OR NEWER KIA SOUL REPLACEMENT VEHICLE. I HAVE NOT HEARD BACK FROM KIA CORPORATE HEADQUARTERS AS OF YET. WAS TOLD I WOULD HEAR FROM SOMEONE BY 10/30/2020.

IN JULY 2020 I WAS HELPING THE NATIONAL GUARD IN THE COVID-19 RESPONSE AND ON MY WAY TO THE UNIT, I DROVE FOR ABOUT 3 MINUTES ON THE HIGHWAY AND THEN MY CAR STALLED. I WAS GOING 63 MPH AND THEN 40 MPH. I HAD TO PULL OVER AND WAS A LITTLE STUNNED AS IT WAS VERY DANGEROUS TO DO SO. I EVENTUALLY WAS ABLE TO PULL OVER SAFELY. I TOWED MY CAR TO FIRESTONE AND THEY SAID THE EXHAUST MANIFOLD HAD TO BE CHANGED. I PAID OVER $800 FOR THIS. ON SEPTEMBER 7, 2020, MY CAR STALLED AGAIN. I WAS DRIVING ON THE MASSPIKE ON CRUISE CONTROL AT 65 MPH AND WHEN TRIED TO INCREASE MY SPEED TO SWITCH LANES, THE CAR DID NOT ACCELERATE. I THEN, LET GO OF THE PEDAL AND TRIED TO PRESS IT AGAIN, EXCEPT THIS TIME, MY CAR ACCELERATED BUT THE CAR WAS SHAKING. MY ENGINE LIGHT WAS BLINKING AND THEN WHEN I GOT TO A POINT TO STOP, MY CAR SHUT OFF ON ME. IN BOTH SCENARIOS, I GOT MY OIL CHANGED RIGHT BEFORE THE ISSUES. IN JULY I DID THE OIL CHANGE AND THREE DAYS LATER MY CAR STALLED. IN AUGUST I GOT MY OIL CHANGED AND MY CAR STALLED TWO WEEKS LATER ON SEPT. 7TH. NOW MY ENTIRE ENGINE HAS TO BE REPLACED AND THAT COSTS OVER $8000! THIS IS RIDICULOUS AND I WILL NEVER BUY A KIA AGAIN. THEY WONT EVEN TELL ME HOW IT HAPPENED BECAUSE THEY DON'T KNOW HOW IT HAPPENED. SO THE CAUSE IS UNKNOWN. I CANNOT BELIEVE THIS HAPPENED. I BOUGHT THE CAR USED IN 2018 AT 35,000 MILES AND NOW IT IS AT 125,000 MILES. IT LOOKS LIKE THE ONLY OPTION IS TO FORK OUT $8,000 OR TO THROW OUT THE CAR! KIA WILL NOT COVER ANYTHING WRONG WITH IT AND THEY SAY IT HAS NOTHING TO DO WITH THE RECALL BUT THE SYMPTOMS OF THE CAR ARE AN EXACT REPLICA OF WHAT IS HAPPENING WITH THE RECALL. MAYBE THEY JUST DO NOT WANT TO ADMIT THAT THE ENGINES ARE DEFECTIVE. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS AND NOTHING GOOD HAPPENS. KIA, YOU SHOULD BE ASHAMED OF YOURSELVES FOR ALLOWING THIS TO GO ON FOR SO LONG.

ON SEPTEMBER 24, 2020, I WAS DRIVING ON THE FREEWAY GOING HOME WHEN MY KIA SOUL STARTED MAKING A LOUD NOISE COMING FROM THE ENGINE NO LIGHTS CAME ON AND NO WARNING. THE VEHICLE LOST POWER AND I HAD PULL ON THE SHOULDER OF THE FREEWAY AND HAD TO TOWED IT HOME. THE NEXT DAY, I TOWED IT TO KIA CAR PROS IT'S BEEN THERE SINCE. AFTER TWO WEEKS, I WAS ADVISED THAT IT HAS A BLOWN ENGINE. THESE VEHICLES HAVE A RECALL THAT CAUSE THE ENGINE TO BLOW UP. I HAVE REQUESTED FOR A DIAGNOSTIC REPORT AS OF TODAY THEY HAVE NOT PROVIDED ME WITH ONE. YOUR ASSISTANCE TO THIS URGENT MATTER IS GREATLY APPRECIATED. MICHAEL NARANJO

WE WERE ON A 2 LANE HIGHWAY GOING HOME. WE STARTED UP A HILL AND THE CAR LOST POWER BUT WAS FINE AGAIN AFTER THE HILL, WENT UP ANOTHER HILL AND THE CAR LOST POWER AGAIN BUT THIS TIME IT STARTED MAKING A CLANGING NOISE IN THE MOTOR. WE IMMEDIATELY PULLED OVER. NO WARNING LIGHTS AT ALL. MY HUSBAND WHO WAS IN ANOTHER VEHICLE AHEAD OF US CHECKED EVERYTHING AND FOUND THE OIL WAS A LITTLE LOW BUT IT WASN'T TIME FOR AN OIL CHANGE IT HAD ONLY BEEN A LITTLE OVER 3000 MILES AND IT IS ALWAYS CHANGED BEFORE OR AT 5000 MILES. HE ADDED OIL BUT THE NOISE WAS STILL THERE. WE HAD THE VEHICLE TOWED TO OUR MECHANIC. THE MECHANIC DID AN INSPECTION AND HE HEARD THE NOISE COMING FROM CYLINDER #3 AND HE DID A COMPRESSION TEST AND IT LOST COMPRESSION. HIS DIAGNOSIS IS THAT THE ROD IN CYLINDER #3 HAS BROKE AND WE NEED A NEW MOTOR. AFTER GETTING A HOLD OF KIA THEY WANT US TO TAKE IT TO A KIA DEALER AND PAY TO HAVE IT DIAGNOSED BUT IT WILL COST US ALMOST $300 AND WE ALREADY PAID ONE CERTIFIED MECHANIC, FOR THAT WHICH WE DON'T HAVE. THE CAR WAS BOUGHT IN SEPTEMBER OF 2019 WITH A LITTLE OVER 90,000 MILES AND JUST HAD A LITTLE OVER 100,000 ON IT. THIS HAPPENED IN AUGUST OF 2020 AND THE VEHICLE IS JUST SITTING AS WE MAKE PAYMENTS ON SOMETHING WE CAN'T EVEN DRIVE. WE STILL OWE $7700 ON THE CAR AND A MOTOR WILL COST ALMOST THAT AMOUNT. AFTER READING ALL THE RECALLS KIA AND OTHER VEHICLES WITH THE SAME MOTORS HAVE DONE WE ARE AT A LOSS ON WHY KIA ISN'T REPLACING THE SAME MOTOR IN OUR VEHICLE. THE REPRESENTATIVE ON THE PHONE EVEN SAID IF WE TOOK IT TO KIA AND HAD IT DIAGNOSED THEY STILL WOULDN'T GUARANTEE THAT THEY WOULD DO ANYTHING TO HELP. WE HAVE TAKEN GOOD CARE OF THIS VEHICLE SINCE WE BOUGHT IT AND ALWAYS HAD THE OIL CHANGED. WE DON'T KNOW WHAT TO DO AND DO NOT HAVE THE MONEY TO REPLACE THE MOTOR. PLEASE HELP.

LOSING OIL AND HAVING A KNOCKING NOISE COMING FROM ENGINE. KIA MOTORS HAD US TAKE A VEHICLE OIL CONSUMPTION TEST THAT REVEALED LOSS OF 1/2 QUART EVERY 500 MILES. THEY ALSO HAD US TAKE A COMPRESSION TEST, AND THREE SEPARATE TRIPS TO THE DEALER FOR VIDEO ANALYSIS. AFTER SIX WEEKS THEY FINALLY DECLARED THE CAR UNDER WARRANTY. THEY ORDERED A SHORT BLOCK ENGINE AND SENT THE 'HEAD OF THE ENGINE OUT TO BE RETOOLED BY A LOCAL SHOP. AFTER OVER THREE WEEKS WE GOT THE CAR BACK. IN A TIME PERIOD OF ONE WEEK THE CAR HAD A SERIES OF EVENTS. THE ENGINE SHUT OFF IN TRAFFIC ON MY WAY TO WORK, IT ALSO HAD A PERIOD WERE WHEN STARTING THE CAR, IT SHOOK LIKE CRAZY, BUT STARTED. THE TOP COVER I FOUND OUT LATER THAT IT SHOOK OFF ITS PEGS AND WAS RESTING LOOSE ON THE TOP OF THE ENGINE AND WAS LOSING OIL. I HAD TO ADD 1/2 QUART. THE DIAGNOSTIC ON MY PARTNER'S WI-FI IN THE CAR HAD A DIAGNOSTIC ERROR STATING THE CAM-SHAFT WAS HAVING PROBLEMS. AT FIRST I THOUGHT A NEW ENGINE WAS JUST BREAKING IN, BUT THE FINAL STRAW WAS A LARGE POOL OF AUTOMOTIVE FLUID ON THE GARAGE FLOOR. THE DEALERSHIP HAS TAKEN THE CAR BACK TO WORK ON IT FURTHER. BOTH THE MECHANIC WHO PUT THE ENGINE BACK TOGETHER AND THE SERVICE MANAGER WHOM I INITIALLY TALKED TO ARE NOW GONE. I STARTED THIS PROCESS ON 06/10/20, PICKED UP A REPAIRED CAR ON 09/29/20, AND RETURNED IT IN A WEEK. AS I WRITE THIS COMMENT IT IS NOW 10/17/20 AND DO NOT KNOW WHAT IS GOING TO HAPPEN AND IF THERE IS ANY MORE DAMAGE TO THE ENGINE WITH ALL THAT HAS OCCURRED AFTER THE WARRANTY REPAIRS. THE CAR IS IN MY PARTNER'S NAME OF PATRICIA A HOLCOMB.

VEHICLE SHUT OFF WHEN IN DRIVING MODE NO CHECK ENGINE LIGHTS COME ON AND NO OTHER CODES POP ON WHEN VEHICLE WAS SCAN. TWO MISS CALLS ON THE HIGHWAY ALMOST GOT INTO A BAD ACCIDENT

WHILE WAITING AT A LIGHT ON A HILL MY ENGINE SHUT OFF WITHOUT ANY WARNING. I WAS ABLE TO RESTART IT. TWO DAYS LATER WHILE DRIVING ON A BUSY INTERSECTION MY ENGINE SHUT DOWN AGAIN WITHOUT WARNING. WHEN I RESTARTED IT, IT ACCELERATED REALLY FAST. I AM NOW AFRAID TO DRIVE IT. IT ONLY HAS 52,000.MILES ON IT AND THE MAINTENANCE IS UP-TO-DATE ON IT.

DRIVING ON THE HIGHWAY, SMOKE STARTED COMING FROM UNDER THE HOOD, STOPPED ON THE SHOULDER AND PAINT WAS BLISTERING ON THE HOOD END ENGINE JUST BURST INTO FLAMES, FLAMES WERE COMING OUT OF THE DASH, IN MINUTES ENTIRE CAR WAS BURNED

BOUGHT 2014 KIA SOUL ON 6/16/20 AT 106K MILES FROM HYUNDAI DEALER. DID NOT DRIVE FROM 8/8/20 TO 8/16/20-CAR WAS IN A SECURE LOCATION. DRIVING ON HIGHWAY, MADE A TURN, HEARD A CLUNKING NOISE AND CAR STALLED AND QUIT W/NO RESTART. DID NOT SEE ENGINE LIGHT BEFORE PREVIOUSLY. TOWED HOME, AND THEN TO CUMBERLAND KIA ON 9/5/20. PROMISED A LOANER CAR, BUT NEVER GOT ONE. THEY SAID THE ENGINE WAS BLOWN AND IT WOULD COST $8000 TO FIX IT. ONLY PAID $7500 FOR THE CAR. KIA WOULD NOT NEGOTIATE. HYUNDAI TRIED TO WORK WITH THEM AS WELL. CALLED KIA CONSUMER AFFAIRS. THEY ASKED CUMBERLAND KIA IF THEY WOULD CONSIDER ANY "GOOD WILL"-THEY DECLINED. THE WHOLE DESCRIPTION OF WHAT HAPPENED FITS THE NHTSA RECALL #19V120-PART 573 SAFETY RECALL REPORT-BUT THE VIN# IS NOT SHOWING A RECALL. PURCHASED THE CAR BECAUSE OF CLEAN CARFAX (SEE ATTACHED). PAST SERVICES ON 3RD OWNER(PUCHASED AT 58K IN 2016) WERE ALL DONE AT CUMBERLAND KIA. HYUNDAI SAID THERE WERE 24 SERVICE RECEIPTS IN THE CAR FROM CUMBERLAND KIA. HYUNDAI HAD DONE THEIR SERVICE AND CERTIFICATION BEFORE THEY SOLD IT TO US. THE CAR WAS CLEAN AND IN EXCELLENT CONDITION, WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY BLOW LIKE THAT. WE NEED HELP!

CATALYTIC CONVERTER NEEDS REPLACING, CLOGGED AND BROKEN. WENT TO MY LOCAL MECHANIC AND HE SAID CATALYTIC CONVERTER SHOULD NOT BREAK/CLOG LIKE THIS FOR YEARS. CAR HAS WEAK ACCELERATION, AND MAY EVEN SEIZE AND STOP ACCELERATION WHILE THE GAS IS BEING APPLIED.

WHENEVER I START UP MY CAR, THE ENGINE SEEMS TO KNOCK. I TOOK IT TO THE KIA DEALERSHIP 3 TIMES AND THEY INSISTED I JUST NEEDED AN OIL CHANGE. I FINALLY TOOK IT TO A MECHANIC IN MY NEIGHBORHOOD WHO FINALLY TOLD ME THAT I HAVE AN OIL CONSUMPTION ISSUE. WHEN I WENT BACK TO THE DEALERSHIP, THEY REFUSE TO FIX IT BECAUSE THEIR IS NOT A RECALL ON THESE VEHICLES. I HAVE CHILDREN AND IT IS VERY DANGEROUS FOR THEM TO BE IN A DEFECTIVE VEHICLE AND NOT KNOW WHEN IT'S FINALLY GONNA GIVE OUT. PLEASE RECALL THESE VEHICLES IMMEDIATELY!!

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE CONTACT ALSO FOUND THAT THE CATALYTIC CONVERTER WAS OVERHEATING DUE TO THE PREMATURE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAILURE CODE: P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY WITH THE PASSENGER'S SIDE HEADLIGHT FAILING TO OPERATE PROPERLY. THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED 3 ADDITIONAL TIMES WITH THE FAILURE RECURRING ON THE DRIVER'S SIDE. WINN KIA OF FREMONT (5633 JOHN MUIR DR, NEWARK, CA 94560) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN, AND TO BRING THE VEHICLE INTO THE DEALER TO BE DIAGNOSED. THE CONTACT SCHEDULED AN APPOINTMENT FOR OCT 14 ,2020. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN INDICATED TO THE CONTACT THAT THERE COULD BE A FAILURE WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT STATED THAT THE HEADLIGHTS DID NOT WORK PROPERLY, FADED IN AND OUT. THE CONTACT STATED THAT SOMETIMES ONLY ONE HEADLIGHT WAS ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAILURE. THE CONTACT TOOK THE VEHICLE TO A SECOND INDEPENDENT MECHANIC WHO CHECKED OUT THE ELECTRICAL SOCKETS AND DIAGNOSED THAT THE RIGHT SOCKET MELTED WHILE THE LEFT SOCKET HAD BURNED OUT 50 PER CENT. THE TECHNICIAN DOCUMENTED HIS FINDINGS AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO A THIRD INDEPENDENT MECHANIC WHO VISUALLY NOTED 'AN ELECTRICAL SHORT', AND ALSO STATED THAT THE RIGHT SOCKET BURNED 100 PERCENT AND THAT THE LEFT ONE WAS ALMOST BURNED OUT. THE TECHNICIAN STATED THAT IT WAS A MANUFACTURE DEFECT AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO THE WINN KIA OF FREMONT, DEALER, LOCATED AT: 5633 JOHN MUIR DR, NEWARK, CA 94560, WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND SCHEDULED APPOINTMENT FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER AND TOLD THE CONTACT THAT SOMEONE WOULD CALL BACK. THE CONTACT STATED THAT NO ONE CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

THE ENGINE IN MY 2014 KIA SOUL + BEGAN KNOCKING WHILE I WAS DRIVING ON A HIGHWAY. WITHIN SECONDS OF HEARING THE KNOCKING, I WAS UNABLE TO DRIVE THE CAR AND THE CAR DANGEROUSLY SLOWED DOOWN ON A HIGHWAY WITH FAST MOVING VEHICLES. I PULLED OVER TO THE SHOULDER TO FIND MY OIL HAD BURNED AND MY ENGINE WOULD NO LONGER START. MY OIL WAS CHANGED EXACTLY 7 DAYS BEFORE THE OIL WAS COMPLELTY BURNED OUT OF THE OIL TANK. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM UNTIL MY CARS ENGINE WAS NO LONGER ABLE TO TURN OVER DUE TO LACK OF OIL. AAA CAME TO PICK ME UP ON THE SIDE OF THE ROAD AND DROVE MY CAR 60 MILES TO MY MECHANIC BEFORE A KIA DEALERSHIP COULD TAKE IT. MY CAR IS NOW AT KIA, AND THEY ARE REFUSING TO REPLACE MY ENGINE. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS ENGINE IN THIS SPECIFIC TYPE OF CAR. I AM HOPING THAT KIA WILL ADMIT TO THE ENGINE AND OIL TANK BEING FAULTY AND REPLACE MINE FREE OF CHARGE. THERE SHOULD BE A RECALL ON THESE ENGINES AND THE MANUFACTURER SHOULD PAY FOR THE DAMAGES.

IF YOU TURN ON THE HEADLIGHTS THEY LIGHTS WILL FLICKER ON AND OFF AND SOMETIMES JUST GO OFF WITHOUT WARNING WHICH AT NIGHT CAN BE VERY DANGEROUS AND SCARY. THE VEHICLE IS IN MOTION WHILE DOING THIS AND IT CAN BE ON CITY STREET OR HIGHWAY AND ALSO HAPPENS WHEN TURNING OR JUST GOING STRAIGHT

THE HEADLIGHTS ON MY 2014 KIA SOUL FLICKER WHEN TURNED ON. THIS MAINLY HAPPENS WHEN I USE THE TURN SIGNALS. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE A RECALL REMEDIED BY KIA. THEY ARE AWARE OF THE PROBLEM AND HAVE SO FAR ONLY ISSUED A SERVICE BULLETIN..

THE CAR FIRST STARTED HAVING PROBLEMS AND SEPTEMBER OF 2019 WAS TOLD IT NEEDED A CATALYST CONVERTER. THE CONVERTER WAS REPLACED IN MARCH OF 2020 THE CAR WAS DRIVING FINE NOW IT'S BURNING OIL ALREADY AT 2,000 MILES IT NEEDS A OIL CHANGE THE ENGINE LIGHTS ON I'M GOING TO TAKE IT TO FIRESTONE TO SEE WHY THE ENGINE LIGHTS ON AND SEE WHAT THEIR DIAGNOSIS IS BUT I'VE BEEN TRYING TO GET KIA TO REPLACE MY ENGINE BECAUSE I HAVE PAYED FOR THE EXTENDED WARRANTY THE LAST TIME I TOOK IT UP THERE THEY TOLD ME THAT THE ENGINE DIDN'T NEED TO BE REPLACED SO I'LL GET BACK ON HERE WITH AN UPDATE ONCE I GET THE NEXT DIAGNOSIS FOR THE VEHICLE

HEADLIGHTS ON THE LIGHTS START FLICKERING WHEN I BEGIN TO PULLOUT INTO THE MAIN STREET.WENT TO TURN AND HAD THE TURN SIGNAL ON AND HEADLIGHTS STARTS FLICKERING AGAIN. TOLD MY SON HE SAID IT HAPPENED TO HIM SEVERAL TIMES ABOUT A WEEK AGO.

AT 113000 MILES (13000 PAST WARRANTY) THE 2.0 LITER GDI ENGINE THREW A ROD THROUGH THE ENGINE BLOCK. NO WARNING. VEHICLE WAS ACCELERATING FROM ACCESS LANE ONTO FREEWAY. VEHICLE HAS BEEN SERVICED REGULARLY AT LOCAL KIA DEALERSHIP. HAD REPORTED ON SEVERAL OCCASIONS OF A INFREQUENT HICCUP WHEN ACCELERATING. UPON RESEARCH RECALL WAS ISSUED FOR 1.6L KIA SOUL MOTOR BECAUSE OF THE SAME PROBLEM. DEBRIS HAD BEEN LEFT IN ENGINE AT MANUFACTURING CAUSING ENGINE TO DETERIORATE AND DESTROY ITSELF WITHOUT WARNING. CLASS ACTION LAWSUITS HAVE BEEN SETTLED FOR MULTIPLE KIA MODELS FROM THE SAME 2014 TIME PERIOD WITH THE SAME PROBLEM. RESOLUTION WAS MONETARY AND EXTENSION OF WARRANTY TO 120000 MILES. WE HAVE SPOKEN WITH KIA AMERICA AND OUR LOCAL DEALER. NO ASSISTANCE OR RECOGNITION OF THE PROBLEM HAS BEEN OFFERED. THIS ISSUE HAD AFFECTED NUMEROUS 2014 KIA SOUL OWNERS THAT HAVE THE SAME ENGINE AND NO ONE IS GETTING ANYWHERE WITH THE MANUFACTURER. PLEASE HELP US!

WHEN USING THE TURN SIGNAL, THE HEADLIGHTS WILL FLICKER OR GO OFF. IN ADDITION, ALL INTERIOR NIGHT LIGHTS AND DISPLAYS GO BLACK. THIS HAPPENS BOTH WHILE IN MOTION AND WHILE STATIONARY. THE RADIO AND SPEEDOMETER DO NOT GO OFF SO THIS IS ONLY NOTICEABLE AT NIGHT BUT THIS IS WHEN THE HEADLIGHTS ARE REALLY NEEDED. THIS HAS HAPPENED REPEATEDLY.

DRIVING DOWN THE INTERSTATE AT 70 MPH WHEN THE CHECK ENGINE LIGHT STARTED FLASHING AND THE SPEED DECLINED DOWN TO 60MPH, IN AN INSTANT. VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AS HAD VEHICLES BEHIND ME AND THEY HAD TO VEER OFF TO THE SIDE IF THE ROAD TO AVOID HITTING ME. I WAS NOT BREAKING, NOT PASSING ANOTHER CAR. MY VEHICLE HAD A DAMAGED CATALYTIC CONVERTOR THAT WAS REPLACED UNDER THE RECALL. I WAS ASSURED THAT THERE WAS NO DAMAGE ELSEWHERE, WITH THIS OCCURRING NOW, I DISBELIEVE THAT CLAIM.

I FIRST STARTED NOTICING THAT MY VEHICLE WAS BURNING OIL FASTER THAN NORMAL IN AUG. 2018. I TOOK IT TO MIDAS TO GET MY OIL CHANGE AND EXPLAINED TO THEM THAT MY CAR WAS BURNING OR LEAKING OIL BECAUSE I HAD TO PUT MORE OIL IN MY CAR. HOWEVER THERE IS NO LEAKING NO WHERE. MIDAS TOLD ME TO COME IN SOONER FOR MY OIL CHANGE AND THAT'S WHAT I DID. THEN IN LATE PART OF 2019 AND EARLIER 2020 I WILL BE DRIVING AND MY CAR WOULD STALL AND ACT LIKE IT IS GOING TO SHUT OFF. IN JUNE 2020 I WAS DRIVING ON THE HIGHWAY AND THE CAR STARTED SLOWING DOWN AND LOSING POWER. I PULLED OVER AND WAITED A LITTLE BIT. I THANK GOD I WASN'T IN AN ACCIDENT. MY ENGINE THEN STARTED KNOCKING ONCE I GOT HOME AND CHECK ENGINE LIGHT CAME ON. THE CODE WAS MY O2 SENSOR. I GOT THAT REPLACED BUT MY ENGINE KEPT KNOCKING. SO I TOOK IT TO FORT WAYNE KIA BE A TWO REPAIR SHOPS STATED THAT IT SOMETHING WRONG WITH THE ENGINE, AND KIA DEALERSHIP SAID IT WASN'T MY ENGINE KNOCKING IT WAS THE CATALYTIC CONVERTER THAT IS BAD AND CAUSING THE KNOCKING/NOISE. BUT THAT'S PART OF MY EXHAUST SYSTEM AND HAVE NOTHING TO DO WITH THE NOISE COMING FROM MY ENGINE, AND BURNING OIL. OF COURSE THAT PIECE SUPPOSEDLY ISN'T COVERED UNDER MY WARRANTY. KIA SAID IT WAS GOING TO COST OVER $2000 TO REPLACE THE PART BUT NEVER EXPLAINED WHY MY CAR IS BURNING OIL SO QUICKLY. I HAVE PURCHASED THIS VEHICLE BRAND NEW THINKING I WOULDN'T HAVE THE SAME ISSUES THAT COME WITH BUYING A USED CAR BUT NOPE. I NEED MY VEHICLE TO GET AROUND AND WORK. WHY ISN'T KIA UNDERSTANDING THAT IN THE 2014 KIA SOUL + 2.0 LITER THERE IS A MAJOR MALFUNCTION THAT NEEDS TO BE FIXED.

AFTER OWNING AND DRIVING CAR FOR 2 YEARS STARTED LOSING POWER AND DEVELOPED A KNOCK TO MOTOR. ALWAYS DID ROUTINE OIL CHANGE AND MAINTENANCE AT DEALER WITH DOCUMENTS. WAS TOLD LAST OIL CHANGE IT WAS OVER QRT LOW ON OIL BUT NO OIL LEAK DETECTED. NOW KNOCKING HAS GOTTEN WORSE AND ONLY 60000 MILES ON IT! NEED TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED ENGINES! VERY BAD DESIGN!

DRIVING DOWN THE HIGHWAY AND STARTED STALLING CUTTING OUT AND LOSS OF POWER IT WENT INTO LIMP MODE CALLED OUR DEALER THEY SAID TO FAR AWAY TO TOW TAKE IT TO ONE CLOSER SO WE TOOK IT TO PATTERSON KIA AND TOLD US IT WOULD BE 5 WEEKS BEFORE THEY COULD PUT IT ON THE COMPUTER AND THEY DIDN'T HAVE A LOANER SO WE ARE ON A WAITING LIST

MY WIFE AND I ARE THE FORMERLY PROUD OWNERS OF A 2014 KIA SOUL 2.0 OUR FIRST KIA WAS A 1996 SPORTAGE, WE BOUGHT IT NEW AT ONE OF THE FIRST FOUR KIA DEALERS IN THE US, BOB LANPHERE IN BEAVERTON OR. WE HAVE BEEN KIA EVANGELISTS FOR MANY YEARS. HOWEVER, OVER SOME TIME, OUR 2014 SOUL SEEMED TO BE SLOWLY LOSING POWER, AND ALSO LOSING SOME OIL BETWEEN CHANGES. WE USED IT IN TOWN, RARELY AT HIGHWAY SPEEDS. I GUESS IT IS AN EXAMPLE OF SLOWLY TURNING UP THE HEAT ON THE POT OF WATER FOR THE FROG; BUT WE JUST DIDN'T PAY MUCH ATTENTION. WE HAPPENED TO TAKE IT TO OUR MECHANIC TO HAVE THE BRAKES DONE, HE CALLED UP, SAID THE BRAKES WERE READY BUT THAT THE CAR HAD LITTLE POWER AND ASKED 'HOW DID WE DRIVE IT LIKE THAT?' HE FURTHER VOLUNTEERED THAT THE EXHAUST EMITTED A METALLIC ODOR HE ASSOCIATED WITH A DYING CATALYTIC CONVERTER, AND THAT A CLOGGED CONVERTER CAN SIGNIFICANTLY HAMPER THE POWER. WE WERE SURPRISED TO HEAR THE NEWS BUT THE GENTLEMAN HAS PROVED HIS ACUITY AND INTEGRITY A NUMBER OF TIMES OVER THE YEARS WITH OTHER VEHICLES. WE SUBSEQUENTLY HAD THE ENTIRE CONVERTER REPLACED WITH AN AFTERMARKET PRODUCT FOR A "MERE" 900 DOLLARS. AFTER THE FACT, WE THOUGHT THERE WAS STILL SOME HESITATION WHEN ACCELERATION WAS REQUIRED, BUT IT CLEARLY RAN MUCH BETTER. THEN WE FOUND OUT ABOUT THE 1.6 RECALL, AND A CLASS ACTION SUIT FOR THE 2.0! NOW WE WORRY THAT IF THERE IS A PROGRAMMING ISSUE IT COULD DAMAGE ANOTHER CONVERTER AND EVEN WORSE IF THE CONVERTER IS NOT THE INSTIGATOR THEN THE CAR MIGHT STOP DEAD AND/OR CATCH ON FIRE AT ANY TIME REGARDLESS OF A NEW CONVERTER. IT RUNS VERY HOT, AND HAS LESS POWER THAN IT SHOULD. NOBODY CAN EXPLAIN WHY THE BAD ECU PROGRAMMING WOULD NOT EFFECT THE 2.0 ENGINE'S CATALYTIC CONVERTER, WE HAVE ASKED THE DEALERSHIP AND THE KIA CUSTOMER ASSISTANCE CENTER TO EXPLAIN THE DISTINCTION BOTH VERBALLY AND IN WRITING WITH NO REAL ANSWER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN BURNING EXCESSIVE OIL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DELAND KIA (2322 S WOODLAND BLVD, DELAND, FL 32720) WHERE SHE WAS INFORMED THAT THE OIL WAS SEVERELY LOW AND NEEDED TO BE REPLENISHED. THE CONTACT INFORMED THE DEALER THAT THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE VEHICLE; SHE WAS INFORMED BY THE DEALER THAT THE OIL LIGHT WOULD ONLY COME ON IF THE OIL WAS COMPLETELY EMPTIED. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NO OIL OR GAS LEAKAGE IN HER VEHICLE AND THAT THERE WERE NO ISSUES WITH HER VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

CAR BEGAN LOSING POWER WHILE DRIVING (USING CRUISE CONTROL) ON BUSY HIGHWAY (CITY, 4 LANES OF TRAFFIC; 8/23/2020). DRIVER IMMEDIATELY STOPPED DRIVING CAR AND TRIED TO FIND SAFE LOCATION TO STOP. CAR STARTED MAKING LOUD NOISES FROM ENGINE. CAR WAS TOWED TO KIA DEALERSHIP (8/24/2020). KIA EMPLOYEE REPORTED HEARING THE NOISE UPON STARTING THE CAR, AND STATED HE KNEW IMMEDIATELY THAT A ROD MALFUNCTIONED AND OIL LEAKED INTO ENGINE. KIA DID NOT DO FURTHER INSPECTION. ENGINE/CAR IS TOTALED AND CANNOT BE DRIVEN. KIA QUOTED $7,400 REPAIR. SAID THIS WAS CAUSED BY LACK OF OIL CHANGE FROM OWNER. CAR HAS REGULAR OIL CHANGES WITH PAPERWORK TO CONFIRM USER MAINTENANCE. KIA SOULS WITH 1.6L ENGINE HAVE A RECALL FOR THE SAME ISSUE. CAR'S LAST OIL CHANGE WAS APPROXIMATELY 2500 MILES AGO.

CATALYTIC CONVERTERS HAS GONE BAD OVER 350K KIAS HAVE BEEN RECALLED FOR THE SAME REASON. MY GROUP OF ENGINES IS NOT INCLUDED IN THE RECALL, THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. WHY IS NHTSA NOT DOING ANYTHING? I HAVE NO OIL LEAKS, CONSTANTLY HAVING TO PUT OIL INTO THE VEHICLE. I LOST POWER ON A 75 MPH FREEWAY KIA IS BEING NO HELP, A WIDER RECALL NEEDS TO BE DONE ON THIS VEHICLE THIS IS A BIGGER PROBLEM FOR CONSUMERS THAN THEY ARE COVERING.

DRIVING DOWN THE HIGHWAY AND ENGINE DIED.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114), AND THE DEALER INFORMED THE CONTACT THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE ISSUE MAY BE WITH THE BATTERY. THE CONTACT STATED THAT SHE PURCHASED A NEW BATTERY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WHEN SHE LEFT THE DEALER ON HER WAY TO HER RESIDENCE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

PURCHASED VEHICLE AUGUST 5. WAS DRIVING VEHICLE WHEN PASSERBY YELLED VEHICLE WAS ON FIRE LUCKY I GOT OUT SAFELY BEFORE THE WHOLE VEHICLE EXPLODED. AND WHEN UP IN SMOKE TOTAL LOSS

DRIVING AT NIGHT WITH HEAD LIGHT ON. USED TURN SIGNAL AND WHEN TURNED CORNER, DASH BOARD LIGHTS STARTED BLINKING ON AND OFF AND HEAD LIGHTS WENT OFF THEN BACK ON TWO OR THREE TIMES. THIS HAS HAPPENED NOW THREE DIFFERENT TIMES. IT DOESN'T MATTER WHICH WAY THE BLINKERS ARE SIGNALING, THE LIGHTS IN THE DASH FLICKER AND THE HEAD LIGHTS GO OFF AND ON.

THE VEHICLE HESITATED, SMOKE ENTERED THE CABIN, AND THEN THE ENGINE BLEW WHILE TRAVELING AT SPEED ON A 4 LANE HIGHWAY. ONCE PULLED OVER THERE WAS OIL LEAKING OUT OF THE ENGINE AND RUNNING DOWN THE HIGHWAY.

MOTOR STARTED MAKING A RATTLE NOISE UNDERNEATH CAR, THE THE OIL LIGHT AND BATTERY CAME ON AND THEN I PULLED OVER TURNED OFF AND RESTARTED MADE A KNOCKING NOISE AND VIBRATED AND SO CALLED TOW TRUCK HAD IT TOWED MECHANIC SAID IT THROUGH A ROD

I WAS COMING BACK FROM A ROAD TRIP 7/26 AND THE CAR STARTING MAKING A KNOCKING NOISE I NEVER HEARD BEFORE THIS CAR WAS VERY NEW TO ME WITH NO ISSUES OR RECALLS PER THE CARFAX REPORT I JUST BOUGHT IT 5/7/2020 AND I PULLED OVER POPPED THE HOOD OF THE CAR AND THE CAR HAD A SMALL FIRE ALREADY IGNITED , I RAN BACK INTO THE CAR TO GET MY CELL PHONE AND THE CAR WAS ALREADY ENGULFED IN A FLAME SECONDS LATER IT WAS A FULL FIRE

MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL 2.0 GDI HOME FROM WORK THIS AFTERNOON WHEN SHE SAID WITHOUT WARNING THE ENGINE HESITATED THEN STARTED KNOCKING, SHE MADE IT HOME BUT AT GREAT RISK TO HER SAFETY. I CHECKED THE OIL AND IT DID NOT SHOW ON THE STICK.I HAD TO ADD 3.5 QTS. ENGINE CONTINUES TO KNOCK VERY LOUDLY AND HAS NO POWER. OIL WAS CHANGED ONLY TWO MONTHS AGO.THERE ARE NO VISIBLE LEAKS AND THERE IS EVERY INDICATION THAT THE ENGINE HAS BURNED THE OIL. AFTER DOING SOME RESEARCH I SEE THAT THERE HAS BEEN NUMEROUS RECALLS FOR KIA ENGINES BECAUSE OF ENGINE FAILURE AND OIL BURING. I DON'T UNDERSTAND WHY THIS PARTICULAR ENGINE HAS NOT BEEN RECALLED? HOW MANY COMPLAINTS DOES IT TAKE? NOW SHE HAS A UNDRIVABLE CAR THAT IS ALSO NOT PAID FOR. WARRANTY HAS ALSO EXPIRED.

IT DOES THIS STATIONARY AND IN MOTION LIGHTS GO OFF AND SOMETIMES FLICKER WHEN TURNING OF TURNING SIGNALS

MY CAR BURNS OIL BAD. I HAVE TO PUT OIL IN IT EVERY 1500. MILES.IT HAS CUT OFF ON MANY OCCASIONS, VERY DANGEROUS.THE CHECK ENGINE LIGHT COMES ON OFTEN WHEN IT GETS LOW ON OIL, NEVER THE OIL LIGHT. THE CAR HAS 124,000. MILES ON IT, IT SCARES ME EVERY DAY. I TRAVEL ALOT ABOUT 225. MILES A WEEK. IS THERE ANY HELP ?? THANKS [XXX]. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE BEEN HAVING ISSUES WITH THE ENGINE OF MY CAR. AT FIRST IT HAD STALLED OUT A FEW TIMES, THOUGHT MAYBE IT WAS MY BATTERY, SO I GOT A NEW BATTERY AND STILL WAS NOT RUNNING RIGHT. IT WOULD HAVE A HARD TIME ACCELERATING AND ALL THE LIGHTS ON THE DASHBOARD CAME ON, HAD SOMEONE LOOK AT THAT KNOWS CARS AND HAS WORKED ON THEM BEFORE AND THAT THE NOISE IT WAS MAKING, THE CLICKING NOISE, WAS THE STARTER. WELL I GOT A NEW STARTER FOR IT AND STILL NOTHING. IT WOULD HAVE A HARD TIME ACCLERATING, WOULD MAKE THIS CLICKING, TICKING NOISE WHEN YOU BARELY TOUCH THE GAS PEDAL. CHECK ENGINE LIGHT WOULD STAY ON AND THE OIL LIGHT WOULD BLINK. RECENTLY JUST HAD THE OIL CHANGE AT A SHOP AND THEY THINK IT IS THE MOTOR. WELL HAD ANOTHER PERSON CHECK IT OUT AND NOW THEY DEFINITELY THINK IT IS MY EXHAUST CAMSHAFT. SO NOW MY CAR HAS BEEN SITTING IN THE DRIVEWAY TIL I CAN GET IT FIXED.

CAR LOSES POWER WHILE IN THE MIDDLE OF DRIVING. I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS. ALSO THE VEHICLE IS BURNING OIL AND THE ENGINE MAKES NOISES. I HAVE THE 2.0L ENGINE AND MY VEHICLE IS DOING THE EXACT SAME THING THAT THE 1.6L ENGINE IS DOING AND THAT IS BEING RECALLED FOR THESE ISSUES. THIS VEHICLE IS NOT SAFE TO DRIVE AND THIS IS A PROBLEM WITH ALL 2014 KIA SOULS REGARDLESS OF THE 1.6 OR 2.0 ENGINE.

WHILE DRIVING WITH DAUGHTER I USED MY TURN SIGNAL ON A BUSY HWY GOING 70MPH TO CHANGE LANES. THE HEADLIGHTS, DASH LIGHTS, AND RADIO/CLOCK ALL FLICKERED AND CUT COMPLETELY OFF. I PULLED OVER AND TURNED THE CAR OFF AND BACK ON. THE LIGHTS CAME BACK ON BUT IT OCCURRED AGAIN. A FEW DAYS WENT BY AND WE WERE TRAVELING TO A NEARBY STORE AND THE SAME ISSUE OCCURRED AND HAS KEPT OCCURRING. I CANNOT JUST BE TRAPPED IN MY HOME AFRAID TO BE OUT AFTER DARK OR TRAVEL WITH MY CHILD AT NIGHT. THIS IS A SAFETY ISSUE AND KIA SHOULD FIX IT. THIS IS NOT NORMAL WEAR AND TEAR. IT'S DANGEROUS! I CANNOT BELIEVE THERE IS NO RECALL FOR THIS ISSUE...

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE REAR END OF THE VEHICLE AS THE "PULL OVER IMMEDIATELY' AS WELL AS THE CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND SHUT THE VEHICLE OFF. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO HOMETOWN KIA (111 MIDTOWN AVE, MT HOPE, WV 25880) WHERE HE WAS INFORMED THAT THE ENGINE THREW A ROD AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. NO FURTHER ASSISTANCE WAS OFFERED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 91,521.

THE ENGINE IS BURNING OIL AND THE OIL LIGHT WILL NOT COME ON. THE CAR CAN HAVE NO OIL AND THE LIGHT WILL NOT REGISTER IT AT ALL. ALSO THE CAR HAS A PROBLEM ACCELERATING. THIS IS SO DANGEROUS. THERE ARE RECALLS ON THE EXACT THING ON THE OTHER MODELS OF THIS CAR. THE RECALLS SHOULD EXTEND TO ALL THE 2014 KIA SOUL VEHICLES DUE TO THEM ALL DOING THE SAME THING AND BEING UNSAFE. CAR ALSO WANTS TO STALL ON OCCASION. I WAS DRIVING AND THIS HAPPENED. PLUS THE ENGINE MAKES NOISE WHEN IDLE.

NOTICED AFTER GETTING AN OIL CHANGE NOT EVEN A MONTH LATER THE CAR WAS LOW ON OIL. COMPLAINED TO KIA DEALERSHIP THAT THEY DIDN'T FILL MY OIL UP WHEN I GOT AN OIL CHANGE. BROUGHT IT BACK IN FOR A TOP OFF AND IT DID THE SAME THING AGAIN. MONITORED THE OIL CONSUMPTION FOR 2-3 MONTHS COMING TO THE CONCLUSION THAT IT WAS BURNING 2QUARTS EVERY 2 WEEKS. I HAVE DOCUMENTATION WHERE I HAVE GOTTEN THE OIL TOPPED OFF EVERY OTHER WEEK.

AS WITH THE 1.6 ON THE 2014 SOUL, A ROD BLEW THROUGH THIS 2.0 ENGINE AND KILLED IT. THE SAME EXACT ISSUE WITH THE 1.6, WHICH WAS RECALLED. JUST DRIVING ON THE HIGHWAY AND IT STARTED TO SLOW QUICKLY AND VERY ERRATIC, WHILE KNOCKING LOUDLY. DEFINITELY A SAFETY ISSUE. LUCKILY IT STOPPED RUNNING WHILE ON AN OFF RAMP TO GET OUT OF HIGHWAY TRAFFIC.

I HAD BEEN USING OIL, HAD LOSS OF POWER, MPG TANKED, ENGINE VIBRATION, ENGINE IDLING ROUGH, JUST OVER ALL IT NOT RUNNING RIGHT. IT DIDN'T MATTER IF I WAS IDLING, DRIVING ON THE HIGHWAY OR CITY STREETS, THE PROBLEMS WHERE THERE. I HAD THE GDI SERVICE DONE, BUT THE PROBLEMS GOT WORSE. I THEN HAD THE PLUGS REPLACED, STILL DIDN'T FIX THE PROBLEM. I WENT TO GET IT DIAGNOSED AND THEY TOLD ME THE CATALYTIC CONVERTER WAS SEVERELY STOPPED UP AND THAT I SHOULD NOT BE DRIVING THE VEHICLE UNTIL IT IS FIXED.

WHILE DRIVING THE HEADLIGHTS FLICKER AND THE RADIO/DASH LIGHTS GO BRIGHTER (LIKE THEY DO WHEN THE HEADLIGHTS ARE OFF), AND THEN THE LIGHTS FAIL ALTOGETHER. THE PROBLEM SEEMS TO BE HAPPENING MORE FREQUENTLY AND BECOMING A GREATER SAFETY ISSUE.

PROBLEM: MULTIFUNCTIONAL SWITCH ISSUE (LIGHTS FLICKER WHILE I'M DRIVING AT NIGHT AND TURN OFF RANDOMLY!) CAR: KIA SOUL 2014 NO APPARENT RECALL. THERE SHOULD BE A RECALL ON THIS SINCE THIS IS A MAJOR CONSUMER SAFETY ISSUE.

MY 2014 KIA SOUL, VIN# [XXX], BROKE DOWN ON 12/26/2019, ONLY HAD 33,766 MILES ON IT. THE DEALERSHIP SAID THE DOWNSTREAM CATALYTIC CONVERTER WAS CLOGGED, FOR AN INTERNAL MELT DOWN DUE TO HIGH EXHAUST TEMPERATURE. DEALERSHIP SAID THE DOWNSTREAM CATALYTIC CONVERTER IS NOT COVERED UNDER WARRANTY. THIS VEHICLE HAD THE RECALL SC176 FOR ECU CATALYTIC OVERHEATING PROTECTION (COP) LOGIC UPDATE DONE ON 05/08/2019 AT 32,461 MILES, INVOICE # K1CS806584, THE RECALL SAYS 'THE CATALYTIC CONVERTER MAY BECOME DAMAGED DUE TO OVERHEATING CAUSED BY AN EXCESSIVE INCREASE OF EXHAUST GAS TEMPERATURES'. THE DEALERSHIP SHOULD HAVE DETECTED THE CATALYTIC CONVERTER WAS FAILING AND REPLACED IT WHEN THEY DID THE RECALL INSPECTION BUT THEY DIDN'T. NOW ONLY 1300 MILES AFTER, THE CATALYTIC CONVERTER FAILED. CATALYTIC CONVERTER SHOULD LAST 100K+ MILES. LESS THAN A WEEK AND 130 MILES AFTER THE REAR CONVERTER REPAIR, I HAD FRONT CATALYTIC CONVERTER FAILED AT 33892 MILES. (INVOICE # K1CS829713, 1/23/2020, IT IS REPAIRED UNDER EMISSION WARRANTY. I FILED A CLAIM AT THE KIA RECALL DEPARTMENT FOR A REIMBURSEMENT OF $1485.58 FOR THE REPAIR I PAID, CASE#13505076, BUT THE CLAIM WAS DENIED ON 2/8 SAID THEY CAN ONLY REIMBURSE IF THE REPAIR IS DONE BEFORE THE RECALL. WHEN THEY DID THE RECALL INSPECTION, THEY SHOULD HAVE DISCOVERED THE DAMAGE AND HAVE IT REPAIRED UNDER RECALL, BUT THEY FAILED TO DO SO AND NOW I HAVE TO PAY FOR IT ONLY 1300 MILES AFTER. THE RECALL IS A FRAUD, ALL THEY DID IS FLASH THE ECU. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

MY 2014 KIA SOUL KEPT GETTING CHECK ENGINE LIGHT ON CODE P050A WHEN COLD OUTSIDE SINCE NOVEMBER 2019. IT STARTED TO DO SO SINCE I GOT THE ECM FLASHED IN MAY 2019 FOR RECALL SC176. DEALERSHIP DOES NOT HAVE A SOLUTION TO FIX THE ISSUE.

ENGINE OIL CONSUMPTION HAS BEEN .69QTS PER 1K MILES. I BOUGHT THIS CAR NEW. IN THE BEGINNING I THOUGHT THAT THE SERVICE DEPARTMENT WASN`T CHANGING THE OIL. I WENT TO A METALLURGIST I HAD DONE SOME WORK FOR AND ASKED HIM TO OBSERVE MY DRAWING OF AN OIL SAMPLE TO SEND OFF FOR ANALYSIS. THERE WAS NOTHING OUT OF THE ORDINARY IN THE OIL. I STARTED SERVICING THE CAR MYSELF. OVER TIME I KEPT TOPPING UP THE LEVEL IN THE ENGINE. THE CAR WAS GETTING CLOSE TO THE END OF WARRANTY AND NEWS HAD REPORTED ENGINE FIRES IN MY MAKE AND MODEL OF AUTO. KIA CALLED IN AUTOS FOR AN OIL CONSUMPTION ANALYSIS: AN OIL CHANGE - GOOP UP THE DRAIN PLUG, DIP STICK - OIL FILLER - CAP - DRIVE 1000 MILES - BRING THE CAR BACK - CHECK THE OIL - TOP IT UP - DO IT AGAIN. THREE OF THESE CYCLES WERE CALLED FOR. I BROUGHT MY CAR BACK FOR THE FIRST CHECK BY THIS TIME I HAD ZERO CONFIDENCE IN THIS PROCESS. I MADE THEM ALLOW ME TO OBSERVE THE DIP STICK CHECK FOR CRANKCASE OIL LEVEL. LOW AND BEHOLD IT HAD MADE OIL. THIS INDICATED THE OIL LEVEL HAD BEEN EXCEEDED AND THERE HAD BEEN NO BASE LINE BEEN ESTABLISHED SO THE FIRST 1000 MILE CHECK WAS A WASTE OF TIME. I MADE THEM SUCTION OFF THE EXCESS OIL TO ESTABLISH AN APPROPRIATE POINT OF REFERENCE. IN THE END THEY SENT ME HOME WITH A STATEMENT THAT KIA CONSIDERED .7 QUARTS PER 1K MILES ACCEPTABLE. ONE FREE OIL CHANGE @ 1K MILES THEN 10K INTERVALS MILE TO THE NEXT OIL CHANGE. 10K MILES @ ACCEPTABLE ENGINE OIL CONSUMPTION OF .7 QUARTS PER 10K MILES = AN EMPTY CRANKCASE BEFORE OIL CHANGE IS DUE. NO WONDER THEY FOUND DEBRIS IN THE CRANKSHAFT. IT DOESN`T TAKE A NUCLEAR PHYSICIST TO EXTRAPOLATE THIS. KIA FEELS ITS THE OWNERS FAULT DEBRIS IS FOUND. WHO WOULD BUY A NEW AUTO WITH KNOWLEDGE OF THESE STATISTICS. AT A MINIMUM THE AUTO WAS MISREPRESENTED.

MY STEERING HAS A SIGNIFICANT KLUNK NOISE. AFTER SEARCHING THE INTERNET FOR INFORMATION REGARDING THIS SITUATION I FIND THAT THERE IS A RUBBER DRIVE COUPLING BETWEEN THE STEERING WHEEL AND THE SHAFT WHICH TRANSFERS THE ROTARY MOTION OF THE STEERING WHEEL TO THE LINEAR MOTION OF THE STEERING RACK WHICH STEERS THE FRONT WHEELS. THE CONSENSUS IS THAT THIS CAN EASILY RESULT IN LOSS OF CONTROL OF THE VEHICLE STEERING WHICH WOULD END IN A TOTALLY UNPREDICTABLE CRASH. THE RUBBER PART APPARENTLY DISINTEGRATES WITH TIME SUCH AS CRAZING FOUND IN OLD PLASTIC, PLEXIGLAS ETC.

DRIVING THE CAR AT 50MPH ON A ROAWDAY ON 5-25-2020 AND THE CAR MADE A HORRIBLE ENGINE NOISE, SLOWED AND WOULD NOT START. IT WAS TOWED TO KIA OF STREETSBORO WHO FOUND THE ENGINE FAILED AT 95183 MILES. WE CHANGED OIL CONSTANTLY AT 3-4000 MILES AND ARE ORIGINAL OWNERS. NEVER HAD A CHECK ENGINE LIGHT ILLUMINATE. ONLY ISSUE EVER WAS A WARRANTY CLAIM ON A STARTER THAT FAILED. KIA FOUND METAL IN THE OIL PAN AND VERIFIED OUR CONCERNS, INSTALLING A REMANUFACTURED ENGINE. APPROXIMATELY 100 MILES LATER, THE CAR STALLED AT 35 MPH AND DIED, THE CHECK ENGINE LIGHT FLASHED AND WE HAD IT TOWED TO WAIKEM KIA. THEY DIAGNOSED A $1500.00 CATALYTIC CONVERTER FAILURE INDICATING A HIGH AMOUNT OF CARBON BUILD UP CAUSING FAILURE. CONTACTED KIA WHO REFUSES TO ACCEPT ANY CUPLABILITY FOR THE CAT FAILURE. THAT'S TWO TIMES WHERE A CRASH COULD HAVE HAPPENED DUE TO FAILURE OF THE VEHICLE ON THE ROADWAY.

VEHICLE STOPPED RUNNING WITHOUT ANY WARNING, KIA DIAGNOSED IT AS ENGINE FAILURE REQUIRING NEW ENGINE AND WOULD NOT CONSIDER ANY PORTION OF THE REPAIR COST AS ITS OBLIGATION EVEN THOUGH IT WOULD BE WARRANTIED TO A FIRST OWNER WELL BEYOND THE APPROXIMATELY 74,000 MILES IT HAS. ULTIMATELY, GAVE A FEW HUNDRED DOLLARS TOWARDS A TRADE. I HAVE ATTACHED THE DISPUTED CASE INFORMATION. *TR

CAR HAD A DECREASE IN POWER WHILE DOING THE SPEED LIMIT ON THE INTERSTATE. WE RAN A CODE CHECK AND IT CAME BACK AS P1326. DETERMINED WE WERE ABLE TO ATTEMPT A DRIVE HOME AS CODE DESCRIPTION ONLINE INDICATED CAR WAS IN 'LIMP HOME MODE'. COULD NOT ACCELERATE OVER 60, HAD DIFFICULTIES GOING UP HILL. CHECK ENGINE LIGHT CAME ON AT TIME DECREASE IN POWER OCCURRED. WARNINGS OF ANY ISSUES PRIOR TO THIS. DAMAGED CATALYTIC CONVERTOR WAS REPLACED IN FEB OR MARCH OF THIS YEAR, UNDER RECALL, THOUGH TOLD NO DAMAGE TO ENGINE - HOW IS THAT POSSIBLE? WILL NOT DRIVE THE VEHICLE BASED ON POSSIBILITY OF INJURY, DAMAGE, INABILITY TO GO WITH FLOW OF TRAFFIC SAFELY. *TR

WHILE DRIVING A 2014 KIA SOUL ON THE FREEWAY, THE ENGINE STARTED TO MAKE A SUDDEN AND LOUD POPPING SOUND. WHEN EXITING THE FREEWAY, THE VEHICLE LOCKED UP AND STALLED. IT WOULD NOT START BACK UP. I PURCHASED THE VEHICLE FROM KIA WITH 27K MILES ON IT. IT ONLY HAS 76K MILES ON IT NOW. I HAD IT TOWED TO THE LOCAL KIA DEALER WHO DIAGNOSED IT AS A SPUN BEARING OR ENGINE FAILURE. NO OBVIOUS SIGNS OF DAMAGE AND NO LEAKS. NO CHECK ENGINE LIGHTS OR ANY OTHER ISSUES PRIOR TO ENGINE FAILURE AND THE OIL WAS JUST CHANGED WITHIN THE LAST MONTH. NO STORED ENGINE CODES OR FAULTS. *TR

WAS DRIVING THE CAR AT NORMAL SPEEDS WITH NO PRIOR ISSUES, ENGINE SEIZED UP. REQUIRED FLOORING TO ACHIEVE 25 MPH. STALLED REPEATEDLY. TOOK TO SHOP AND ENGINE DESTROYED, NO OIL FOUND WITH NO PRIOR LEAKS AND REGULAR CHANGES. NO PRIOR ENGINE TROUBLE/HISTORY. CAR HAS 68,000 MILES. *TR

WHILE OUR DAUGHTER-IN-LAW WAS DRIVING OUR 2014 KIA SOUL ON THE HIGHWAY IT SHUT DOWN SHE COASTED OFF AN EXIT RAMP, CAR WOULD NOT RESTART. MECHANIC CHECKING IT SAID ENGINE IS BAD,OIL WAS CHANGED @ 5 WEEKS AGO AND LEVEL WAS GOOD. NO WARNING SIGNS. *TR

WHILE DRIVING ON A STREET AT 55 MPH MY CAR SUDDENLY STALLED AND THE FRONT WHEELS LOCKED FOR SECOND. LUCKILY IT WAS DRY STRAIGHT PAVEMENT SO I WAS ABLE TO SAFELY PULL OVER. I WAS ABLE TO RESTART THE CAR BUT IT HAD A VERY LOAD KNOCK SO I IMMEDIATELY SHUT THE CAR BACK OFF. THE CHECK ENGINE LIGHT NEVER CAME ON EVEN AFTER THE ENGINE FAILED. IT IS MY UNDERSTANDING KIA HAS RECALLED THIS SAME 2.0 LITER ENGINE IN OTHER MODEL CARS BUT NOT THE SOUL. THE CAR ONLY HAS 75K MILES AND HAS THE OIL CHANGED EVERY 5K MILES. IT SEEMS THIS IS THE SAME ISSUE CAUSING ENGINE SEIZE AND FIRES IN OTHER MODELS AND SHOULD BE CONSIDERED IN THE RECALL. THE ONLY SOLUTION AFTER THE FAILURE IS TO REPLACE THE ENGINE AND WHO KNOWS HOW LONG THE REPLACEMENT ENGINE WILL LAST BEFORE SUFFERING THE SAME FAILURE. *TR

WHILE DRIVING THE ENGINE MADE A KNOCKING SOUND AND THEN SEIZED. TOWED TO THE SHOP. MECHANIC REPORTED CATASTROPHIC ENGINE FAILURE. *TR

I OWN A 2014 KIA SOUL PLUS WITH THE 2.0L ENGINE WITH APPROX 95,XXX MILES. ONE MORNING THE ENGINE STARTING MAKING A LOUD CLATTER (SOUNDING LIKE A DIESEL ENGINE) AND HAD A SUDDEN LOSS OF POWER WHILE DRIVING ON A COUNTY ROAD NEAR MY HOME. MY DAUGHTER WAS DRIVING THE CAR AND WAS ABLE TO TURN AROUND AND RETURN HOME WITHOUT INCIDENT. I LATER TOOK THE CAR TO A LOCAL REPAIR SHOP WHERE UPON FURTHER INVESTIGATION THEY DETERMINED THE ENGINE HAD SPUN A ROD BEARING CAUSING INTERNAL ENGINE DAMAGE. THERE WERE NO SYMPTOMS OR ISSUES WITH THE ENGINE LEADING UP TO THIS FAILURE. THROUGH RESEARCH I LATER DISCOVERED THE MANY ISSUES KIA HAS HAD WITH THIS ENGINE RELATED TO SUDDEN ENGINE FAILURES. *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO MAKE A CLICKING NOISE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO PULL OVER, THE VEHICLE ALSO BEGAN TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO A PARKING LOT AS SMOKE BEGAN TO EMIT FROM THE ENGINE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT STEERING ROD HAD BROKEN OFF AND WENT THROUGH THE ENGINE. THE VEHICLE WAS THEN DIAGNOSED AS AN ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO NORTH COUNTY KIA LOCATED AT 1501 AUTO PARK WAY S, ESCONDIDO, CA 92029 WHERE THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

MY CAR JUST DOESNT START OR WILL TURN OFF WHILE I'M DRIVING. LEAVING ME STRANDED AWAY FROM HOME OR ON THE SIDE OF THE ROAD. I DO ALL MAINTENANCE ON CAR. I DONT DRIVE MORE THAN 20 MILES FROM MY HOME ONCE OR TWICE A WEEK TO GET SUPPLIES FOR MY HOME. I LIVE IN THE COUNTRY AND HAVE TO DRIVE INTO TOWN TO SHOP. MY CAR HAS BECOME SO UNRELIABLE AND UNSAFE. I'VE HAD IT LOOKED AT BY 2 PEOPLE, THE DEALERSHIP HAD IT TOLD ME IT WAS FINE. THE CAR IS DANGEROUS AND NO ONE CAN FIND A PROBLEM. IT WILL START TO TURN OVER BUT FEELS LIKE NO GAS IS GETTING TO ENGINE. SOMETIMES IT WONT TURN OVER AT ALL. AND WHEN I'M DRIVING IT WILL LOSE POWER ALL TOGETHER AND JUST DIE WHILE DRIVING. I HAVE READ NUMEROUS REVIEWS ONLINE OF THE SAME INCIDENT HAPPENING TO PEOPLE. SO I KNOW THIS IS HAPPENING, PLEASE HELP.

LOUD CLANGING / KNOCKING SOUND FROM THE ENGINE. SUBSEQUENTLY THE CAR STOPPED RUNNING- UNABLE TO START. BEFORE THE CAR STOPPED RUNNING, I WAS ABLE TO PULL OFF OF FREEWAY. *TR

CAR WASN'T GETTING POWER TO GO UP HILLS OR ACCELERATE ON HIGHWAY, AND BURNING THROUGH OIL. TOOK IT TO KIA DEALER SHIP AND WAS TOLD CATALYST CONVERTER NEEDS TO BE REPLACED. THERE SEEMS TO BE A LOT OF THE SAME MODEL CARS HAVING THE SAME EXACT PROBLEMS AS ME. *TR

MAY 13, 2020 RECURRING ISSUES WITH THE CHECK ENGINE LIGHT. ERROR CODE PO5OA REPROGRAM POWERTRAIN CONTROL. COLD START IDLE AIR CONTROL SYSTEM. OUTSIDE TEMP WAS 67F LIGHT WENT ON WHILE CAR WAS IN FLIGHT ON A HIGHWAY. CAR IDLES ROUGHLY WHEN THE LIGHT GOES ON. *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE ATTEMPTING TO GO UP A HILL, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THE CONTACT STATED THAT AFTER CRESTING THE HILL, THE VEHICLE OPERATED AS INTENDED. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS IDLE, THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND COOLING EXHAUST EMISSION CONTROL CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO KIA GURLEY LEEP KIA LOCATED AT 4028 NORTH, GRAPE RD, MISHAWAKA, IN 46545, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,511.

MY KIA SOUL 2014 SINCE MARCH HAS BEEN CONSUMING ENORMOUS AMOUNT OF OIL HAD IT CHECKED NO LEAKS. I HAD THE OIL CHANGED ON FEB 28TH 2020 AND THEN BY THE END OF MARCH NOTHING ON THE DIP STICK HAD TO PUT 3 MORE COURTS IN, NOT EVEN 4000 MILES. TOOK IT IN TO CHANGE THE OIL TWO DAYS LATER, THE NEXT DAY APRIL 1ST WENT TO MARYLAND CHECKED OIL WHEN WE CAME BACK, DOWN JUST A LITTLE. CHECKED AGAIN TWO WEEKS LATER DOWN HALF AND PUT OIL IN. ON MAY 2ND CHECKED THE OIL BEFORE MY HUSBAND WENT TO ASHEVILLE FOR WORK AND NO OIL ON THE DIP STICK ADDED OIL AND TOOK TO KIA ON THE 4TH. STARTED A OIL CONSUMPTION TEST ON MAY 4TH BY MAY 11TH WAS HALF WAY IN BETWEEN LOW AND FULL SO I WENT TO KIA AND THEY TOPPED IT OFF. THEY ALSO SAID IT IS A KNOW ISSUE BUT NO RECALL AND THEY HAVE THREE VEHICLES IN THE SHOP RIGHT NOW WAITING FOR NEW ENGINES. THEY COULD QUOTE ME ON AN ENGINE OR I WOULD JUST HAVE TO KEEP ADDING OIL. IT IS SHAMEFUL THAT THEY NOW ABOUT THIS ISSUE BUT WILL NOT CORRECT IT. *TR

I BOUGHT THE CAR MAY 28, 2019. IN AUGUST, THE OIL LIGHT CAME ON SO I GOT AN OIL CHANGE; THE FIRST OF MANY. BY JANUARY 2020, I HAD CHANGED THE OIL 5 TIMES, AND SUDDENLY THE CAR BEGAN TO DRASTICALLY SLOW ACCELERATION. IT WOULD REV UP WHEN TRYING TO ACCELERATE AND WAS SLOW TO SHIFT GEARS. IT TOOK A LOT OF EFFORT JUST TO GET IT UP TO A NORMAL SPEED AND IF GOING UP A HILL, IT WOULD DECELERATE. I TOOK IT TO A KIA DEALERSHIP AND WAS TOLD THERE WAS A CRACK IN THE VALVE COVER GASKET, AND THE COILS AND SPARK PLUGS WERE DAMAGED DUE TO EXCESSIVE OIL SPATTERING. THEY FIRST TRIED TO SAY IT WAS BECAUSE I DID NOT KEEP THE OIL CHANGED, BUT I WAS ABLE TO SHOW THEM JUST HOW OFTEN I HAD CHANGED IT. THEY TOLD ME THAT SHOULD HAVE BEEN A RED FLAG THAT THE ENGINE WAS BAD, BUT I DIDN'T KNOW THAT AND THOUGHT I WAS DOING THE RIGHT THING BY KEEPING THE OIL CHANGED. THEY REPLACED THE VALVE COVER GASKET, ALL COILS AND SPARK PLUGS BUT THE CAR MADE NO IMPROVEMENT. AFTER I TOOK IT BACK AGAIN, I WAS THEN TOLD THE ENGINE WAS FAILING AND NEEDED TO BE REPLACED BECAUSE IT WAS FULL OF SLUDGE. I AM AFRAID TO DRIVE IT FOR FEAR OF IT CATCHING FIRE, AND THAT IS A SERIOUS SAFETY CONCERN. *TR

AS WE EXCITED THE FREEWAY, THE CAR STARTED RUNNING ROUGH AT THE STOP LIGHT. AS I PULLED INTO THE GAS STATION THE ENGINE STOPPED RUNNING ON ITS OWN AND I HEARD A LOUD "PING". AFTER NUMEROUS ATTEMPTS TO RE-START THE CAR, WE HAD TO LEAVE IT AT THE GAS STATION OVER NIGHT. WHEN I WAS TRYING TO RE-START THE CAR I NOTICED THE ENGINE WASN'T CRANKING AT ALL, ALMOST LIKE IT WAS A DEAD BATTERY. IN THE MORNING THE CAR STARTED RIGHT UP BUT WITH A HORRIBLE LOUD KNOCKING SOUND COMING FROM THE ENGINE. I HAD TO DRIVE IT HOME WHICH IS ABOUT 3MILES, I HAD NO OTHER OPTIONS. IT WAS EXPLAINED TO ME IT WAS A ROD KNOCKING. I STILL OWE $8,247.89 AND TO FIX IT IS GOING TO BE WELL OVER $5,000. THE CAR HAS 109,776 MILES, MY HUSBAND MAINTAINED IT RELIGIOUSLY, AND TO HAVE THIS HAPPEN SO CLOSE INTO PAYING IT OFF IS DEVASTATING AS THIS WAS OUR ONLY CAR. THERE WAS NO WARNING, NO CHECK ENGINE LIGHT, NO LOW OIL LIGHT, NO ROUGH IDLING OR OUT OF PLACE SOUNDS. *TR

I BOUGHT A NEW BATTERY AND THE NEXT DAY MY CHECK ENGINE LIGHT CUT OFF AND MY CAR TURNED OFF A WEEK LATER AT STOP LIGHT. ALSO, A CLICKING NOISE WHEN I TRY TO TURN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL CLICKING NOISE AND DARK GRAY SMOKE COMING FROM UNDER THE HOOD. THE CONTACT MENTIONED THAT ONCE THE VEHICLE WAS PULLED OVER AND THE HOOD WAS OPEN THE SMOKE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS BURNING OIL AND THE ENGINE SEIZED. THE VEHICLE WAS THEN TOWED TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE THEY CONFIRMED THAT THE ENGINE SEIZED AND IT WAS NOT DUE TO THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS NOT BECAUSE OF THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 19V120 (ENGINE, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 103,052.

THE ENGINE IN THE CAR WAS RUNNING VERY ROUGHLY. IT KEPT GETTING WORSE. WE TOOK IT TO THE DEALER AND WERE TOLD THE ROD BEARINGS WENT BAD AT 98K MILES WITH REGULAR OIL CHANGES AND NORMAL DRIVING. WE WERE QUOTED $5084 FOR A NEW LONG BLOCK ASSEMBLY OR $5500 FOR A NEW SHORT BLOCK ASSEMBLY FROM THE DEALER. THIS REPAIR IS APPROXIMATELY THE SAME AMOUNT THE CAR IS WORTH RUNNING AND SHOULD NOT HAVE TO BE DONE WITH SUCH LOW MILEAGE. BECAUSE WE ARE THE 2ND OWNERS, THERE IS NO WARRANTEE TO COVER THE REPAIR. WE HAD TO TOW THE CAR FROM THE DEALER AND IT HASN'T RUN SINCE. I BELIEVE THIS IS A COMMON DEFECT THAT SHOULD BE RESEARCHED AS KIA HAD THE SAME PROBLEM IN THE 2017 SORENTO/OPTIMA. I BELIEVE THERE WILL BE MORE SIMILAR ISSUES AS OTHER OWNERS BEGIN REACHING THE 100K MARK IN THESE VEHICLES AND THERE SHOULD BE A RECALL TO COVER THESE EXPENSIVE, UNNECESSARY REPAIRS.

CHECK INLINE LIGHT IS ON AND IT KEEPS READING CATHOLIC CONVERTER AND IT WON'T GO OFF I SWITCHED MY GAS FROM 87 TO 93 AND DID A FUEL TREATMENT AND AT TIMES IT WON'T GO OVER 35 MILES PER HOUR AND THE CHECK ENGINE LIGHT KEEPS FLASHING AND MY GAS RUNS OUT FAST I'VE GOTTEN A TUNE UP DONE AND A OIL CHANGE

I WAS DRIVING ON THE HIGHWAY GOING THE SPEED LIMIT. I TURNED DOWN THE RADIO DUE TO HEARING A SHAKING NOISE. THE SHAKING NOISE BEGAN TO GET LOUDER AND SHOOK MY WHOLE CAR. I QUICKLY PULLED OVER TO THE SIDE AND TURNED MY CAR OFF RESULTING IN SMOKE COMING FROM THE ENGINE. I IMMEDIATELY GOT OUT OF THE CAR. I RETURNED TO MY CAR THE FOLLOWING MORNING TO SEE IF THE CAR WAS IN NEED OF COOLANT OR OIL. THE OIL RESERVOIR WAS FULL BUT THE OIL PAN WAS EMPTY FOR SOME REASON. WE FILLED IT WILL OIL WAITED A BIT AND TRIED TO TURN THE CAR BACK ON. THE ENGINE SHAKING ONLY GOT WORSE. I CALLED ROAD SIDE ASSISTANCE TO TAKE MY CAR TO THE KIA DEALERSHIP. ONCE AT THE DEALERSHIP AFTER DOING SOME RESEARCH THERE IS A RECALL OUT ON MY CAR FOR THE CATALYTIC CONVERTER THAT I WAS MADE AWARE OF PREVIOUSLY BY AUTO ZONE AFTER DOING A FREE DIAGNOSTIC CHECK ON MY CAR LAST YEAR. WHILE READING INTO THE RECALL IT STATES A PISTON ROD CAN BE THROWN FROM THE CAR PUNCTURING THE ENGINE CAUSING OIL TO ESCAPE FROM THE ENGINE. THIS IS THE EXACT WORDS THE SERVICE GUY AT KIA HAD SAID HAPPENED TO MY CAR. HE SAID SINCE MY CAR WOULD NOT BE ABLE TO BE ON LONG ENOUGH WHILE SEIZING TO CHECK IF THE CATALYTIC CONVERTER WAS THE CAUSE THAT HE WOULD NOT FIX THE CAR EVEN THOUGH THE RECALL SPECIFICALLY STATES WHAT IS WRONG WITH MY CAR AND WHAT WOULD HAPPEN IF NOT TAKEN CARE OF. NOW I AM IN A POSITION OF HAVING A CAR I OWE 9K ON BUT IS ONLY WORTH 400$ WITH NO ENGINE. WITH THIS I CAN GET A CAR FOR ALMOST 500$ WHICH IS NOT CLOSE TO REASONABLE AND I SHOULD NOT EVEN CONSIDER. I TAKE VERY GOOD CARE OF MY CAR. IT HAS A LITTLE OF 120,000 MILES ON IT AND I AM THE SECOND OWNER. I HAVE ALWAYS GOTTEN OIL CHANGES AND HAVE NEVER HAD ISSUES WITH NOT KEEPING UP WITH MY CAR. I KNOW I AM NOT IN FAULT FOR THIS. RECALL NUMBER 19V120

I GOT IN MY CAR AND LEFT WORK. AS SOON AS I STARTED TO DRIVE IT WAS MAKING A HORRIBLE NOISE. I IMMEDIATELY DROVE IT TO THE LOCAL MECHANIC WHICH IS IN CLOSE PROXIMITY TO MY WORK. IT WAS DIAGNOSED BY BOTH THAT SHOP, AND A KIA DEALERSHIP SHOP AS HAVING "CONNECTING ROD KNOCK." I WAS ADVISED NOT TO DRIVE IT BECAUSE IT IS UNSAFE. IT IS AT RISK OF EITHER A SUDDEN STALL, WHICH COULD CAUSE A CRASH OR, A ROD MAY BE THROWN OUT THE SIDE OF THE BLOCK, PUNCTURING ENGINE OIL CAUSING A FIRE. IN ADDITION, THE REPAIR IS ESSENTIALLY A NEW ENGINE, WHICH COSTS OVER 10K. I HAVE REPEATEDLY SOUGHT REMEDY VIA KIA CORPORATION TO NO AVAIL. KIA HAS REFUSED TO FIX THIS DANGEROUS CAR DESPITE THERE BEING A RECALL ON THIS EXACT ISSUE ON THE 2014 KIA SOUL BUT, THE LOOPHOLE THEY ARE STICKING WITH IS THAT MINE HAS THE BIGGER ENGINE. I'VE HAD THIS CAR ABOUT A YEAR AND A HALF, DRIVEN IT JUST OVER 5,000 MILES, HAVE DONE REGULAR OIL CHANGES AND ONLY DONE SMALL TOWN, LIGHT DRIVING. THE CAR HAS JUST OVER 64,347 MILES ON IT. THERE HAS BEEN MEDIA COVERAGE ABOUT THIS EXACT ISSUE THAT STATES KIA HAS MANY MORE FAULTY VEHICLES THAT NEED RECALL STATUS, SOULS BEING MENTIONED. THAT ARTICLE IS HERE: HTTPS://WWW.WSBTV.COM/NEWS/LOCAL/KIA-RECALLS-ANOTHER-192K-CARS-DUE-RISK-ENGINE-FIRE/AJXPHZFAHRCZZJCXMMVRW3DXPY/. I RESPECTFULLY REQUEST NHTSA HELP IN REQUIRING THAT KIA COMPLETELY FIX THIS MANUFACTURING DEFECT THAT HAS LEFT THIS CAR USELESS AND UNSAFE. IT WOULD BE SO GREATLY APPRECIATED. THANK YOU.

WHILE DRIVING OUR 2014 KIA SOUL BASE 2.0L ON THE HIGHWAY AT APPROXIMATELY 60MPH, THE ENGINE SUDDENLY STARTED MAKING A VERY LOUD KNOCKING NOISE. THE DRIVER WAS ABLE TO PULL OFF AT THE NEXT RAMP TO CHECK THE OIL. THERE WAS NO OIL ON THE STICK AND IT HAD A BURNT SMELL. THERE OIL HAD BEEN CHANGED BY THE DEALERSHIP ABOUT 6 WEEKS PRIOR, AND WE HAD NO INDICATION THAT THE OIL WAS LOW, THE ENGINE HASN'T BEEN SMOKING, AND THERE WAS NO OIL ON THE GROUND. THE SHOP HAS NEVER MENTIONED OUR OIL BEING LOW WHEN WE CAME IN FOR A CHANGE. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP. THEY HAVE SINCE TOLD US THE ENGINE NEEDS TO BE COMPLETELY REPLACED. OF COURSE WE ARE JUST PAST THE WARRANTY WITH ABOUT 109,000 MILES ON IT.

EVERYTIME I FILL UP MY GAS TANK MY FUEL METER WILL GO BELOW EMPTY AND WILL BLINK THAT I AM OUT OF GAS. AFTER ABOUT A DAY OR SO IT WILL GO BACK TO NORMAL. I HAVE TALKED TO A FEW OTHER KIA SOUL OWNERS AND THEY ALL HAVE THE SAME EXACT ISSUE. I AM WONDERING IF THIS IS GETTING LOOKED INTO AND INVESTIGATED.

WHILE DRIVING MY VEHICLE, THERE WAS A KNOCK SOUND UNDER MY HOOD. THE VEHICLE STARTED TO SLOW DOWN AND STARTED TO SMOKE. I PULLED THE VEHICLE OVER AND CUT THE ENGINE. I THEN TRIED TO RESTART THE VEHICLE AND IT DID NOT RESPOND. I THEN HAD THE VEHICLE TOWED TO THE NEAREST REPAIR SHOP, WHERE THEY TOLD ME THAT THE ROD HAD PIERCED THROUGH THE ENGINE BLOCK CAUSING ALL OF THE OIL TO LEAK FROM THE ENGINE AND BREAKING THE STARTER.

WAS DRIVING AROUND 75MPH ON INTERSTATE WHEN ENGINE STARTED KNOCKING AND SMOKING. ENGINE LOCKED UP BUT WAS ABLE TO COAST OFF INTERSTATE. UPON FURTHER REVIEW BY MY SELF AND A MECHANIC. WE NOTICED NO OIL IN CAR IT WAS ONLY 75MILES OVER FOR A CHANGE. WORST PART IS THAT CAR WAS JUST ABOUT PAID OFF.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A HOLE IN THE ENGINE BLOCK. THE CONTACT REACHED OUT TO THE THIRD-PARTY WARRANTY COMPANY AND WAS INFORMED THAT THE VEHICLE WAS OVER 100,000 MILES AND NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. ALLENTOWN KIA (2350 LEHIGH ST, ALLENTOWN, PA 18103 610-228-2727) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,100.

MY KIA SOUL IS BURNING OIL EVERY 1,000 EXCESSIVELY. KIA SAYS IT ISN'T BURNING THAT MUCH. MY DEALER THINKS IT IS. MY CAR HAD THE OIL LIGHT COME ON IN DECEMBER. RECEIVED AN OIL CHANGE. FEBRUARY COMES TO START MY CONSUMPTION TESTS. MY DIPSTICK READS LOW LEVEL. I STARTED 3 TESTS AND THEY ALL 3 CAME UP WITH DIFFERENT READINGS BUT BURNING OIL AT A RAPID RATE.I DID TESTING EACH 1,000 MILES. THE 2ND TEST MY CAR BURNT A QUART. I DO THINK MY CAR IS BURNING AT A RAPID RATE. IT IS A 2014 KIA SOUL WITH 94,000 MILES. I BOUGHT BRAND NEW, ONLY OWNER IS ME FROM MY DEALERSHIP.

AS I WAS DRIVING DOWN THE HIGHWAY, "55 MPH" SPEED LIMIT WAS 60 MPH MY ACCELERATION WENT OUT ON MY CAR AND I COULDN'T GO ANY FASTER THEN 20/25MPH. MY CAR STARTED TO SOUND LIKE A WEED EATER AND I NEVER GOT A SINGLE LIGHT FOR SOMETHING BEING WRONG. AS I PULLED OVER TO THE SIDE OF THE ROAD MY CARS ENGINE STARTED TO MAKE A KNOCKING SOUND. I HAD IT TOWED TO A SHOP CLOSE TO WERE I LIVE AND THEY TOLD ME THAT THE ENGINE HAD PIECES OF METAL FLAKES IN IT AND THAT IT WAS LOCKED. THEY ALSO SAID THAT IT WAS 3.5 QUARTS LOW OF OIL BUT I JUST HAD THE OIL CHANGE AND HAD ABOUT 3,500 MILES LEFT BEFORE I NEEDED MY NEXT OIL CHANGE. I'M WRITING ON HERE BECAUSE I CALLED KIA AND THEY TOLD ME THAT MY 2.0 ENGINE DIDN'T HAVE A RECALL ON IT, BUT AS I RESEARCH I CONTINUE TO FIND MANY PEOPLE WHO HAVE A 2.0 ENGINE HAVING THE SAME ISSUE OF THE RECALL ON THE 1.6 ENGINES.

TL* THE CONTACT OWNS A 2014 KIA SOUL WHILE DRIVING A LOUD NOISE HAD OCCURRED SMOKE AND EXHAUST FUMES WERE PRESENT THE OWNER WAS CONCERN THE VEHICLE WOULD STALL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH A LOUD SOUND WAS HEARD COMING FROM UNDER THE VEHICLE BEFORE SMOKE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE VEHICLE WAS DRIVEN TO THE HOME AND PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROPER KIA (320 HODGON RD, JOPLIN MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 17V120000 (ENGINE, ENGINE COOLING). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 60 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. A MONTH AFTER THE INITIAL FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD GASKET AND VALVES WERE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ENGINE CEASED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CHANTZ SCOTT KIA (929 E STONE DR, KINGSPORT, TN 37660), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,534. *LN*JB*DT*JB

THE OIL FROM THE ENGINE HAS BEEN DISAPPEARING EVER SINCE THE CAR GOT OVER 100K MILES. IT IS CURRENTLY AT 116K AND HAS ZERO OIL BUT THERE IS NO LEAK AND IT DOESN'T SMELL LIKE IT IS BURNING. THE DEALERSHIP SAYS IT IS NOT COVERED UNDER THE RECALL AND IT WILL COST THOUSANDS TO REPAIR. THIS IS EXACTLY WHAT IS DESCRIBED IN THE RECALL NOTIFICATION I GOT LAST YEAR THOUGH BUT THE DEALERSHIP SAID MY PARTICULAR ENGINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT'S THE 1.6L SPECIFICALLY STATED IN THE RECALL ANNOUNCEMENT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SLOWED AND STOPPED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY, TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER OVERHEATED AND DAMAGED THE ENGINE. THE VEHICLE WAS TOWED TO THE WARNER KIA LOCATED AT (501 7TH ST, PARKERSBURG, WV 26101). THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

I WAS WITH ON THE HIGHWAY AND NOTICED A NOISE THAT I HADN'T HEARD BEFORE. I WAS ABOUT 40 MILES FROM HOME SO I HEADED TOWARDS HOME AND AS 8 WAS DRIVING DOWN THE HIGHWAY, THE NOISE WAS GRADUALLY GETTING LOUDER, I HAD NO IDEA WHAT IT WAS, NOT ONE WARNING LIGHT CAME ON. SUDDENLY WHILE GOING JUST OVER 60MPH, MY CAR STALLED, WOULD NOT RESTART. WHILE CARS ZOOMED PAST ME GOING FASTER THAN I. I MADE MY WAY TO THE SIDE OF THE ROAD, LUCKILY AVOIDING GETTING HIT. STILL NO LIGHTS HAD COME ON UNTIL IT STALLED COMPLETELY. I WAS THANKFUL BUT SHOCKED TO HEAR THE NEXT DAY FROM MY MECHANIC THAT A ROD HAD COME BROKE LOOSE IN MY CAR AND BROKE THROUGH THE ENGINE. THAT I HAD A CAR THAT NEEDED A $6000+ NEW ENGINE AND THAT ENGINE REPLACEMENTS FOR THIS CAR MODEL AND YEAR ARE VERY HARD TO COME BY. I AM DISGUSTED.. I WILL NEVER BUY A KIA AGAIN IN MY LIFE. I CALLED KIA AND ASKED THEM HOW COULD MY CAR GET THIS BAD WITHOUT ANY WARNING LIGHTS? THEY SAID THEY WEREN'T SURE, IT SHOULD HAVE. THAT CERTAINLY DOESN'T HELP ME. I HAVE A 6 YEAR OLD CAR THAT IS ALMOST WORTHLESS. I STILL NEED TO FINISH PAYING IT OFF. RIDICULOUS.

I PURCHASED A 2014 KIA SOUL FROM DOUG SMITH AUTOPLEX ON 11-19-2019. THE CAR PURCHASE INCLUDED A 3 MONTH/3,000 MILE WARRANTY I CALLED IN ON 12-12-2019 TO SCHEDULE AN APPOINTMENT WITH SERVICE TO INSPECT A NOISE FROM THE ENGINE. THE APPOINTMENT WAS SCHEDULED FOR 12-20-2019, I ADDED A QUART OF OIL TO THE ENGINE. 12-20-2019, I WENT TO THE APPOINTMENT. RICK LARSEN TEST DROVE THE CAR AND FILLED THE RADIATOR FLUID. RICK TOLD ME TO COME BACK IF THE NOISE RETURNED. RICK DID NOT RUN ANY DIAGNOSTIC TESTS. THE SCHEDULED APPOINTMENT WAS COVERED UNDER THE WARRANTY OFFERED AT THE TIME OF PURCHASE. 02-14-2020 I ADDED ANOTHER 1\2 QUART OIL AND FILLED THE WINDSHIELD FLUID. A NOISE RETURNED TO THE ENGINE ON 02-20-2020. I CALLED AT 2PM ON TO SCHEDULE AN APPOINTMENT FOR SERVICE. THE SERVICE DEPARTMENT SET THE APPOINTMENT FOR FRIDAY 02-21-2020. THE ENGINE SEIZED WITH NO WARNING LIGHTS EVER COMING ON PRIOR TO IT SEIZING 02-20-2020 EVENING ON I-15 FREEWAY SOUTHBOUND @5:40PM. THE KIA SOUL WAS IMMEDIATELY TOWED TO THE DOUG SMITH DEALERSHIP BY JOHN'S TOWING. I WAS ACCUSED BY THE SALES MGR ED OF DOING A FAULTY JOB OF AN OIL CHANGE AND THAT THE OIL HAD RUN OUT ALL OVER THE UNDERCARRIAGE. I WAS LATER TOLD BY THE SAME SALES MGR ED, THAT THE SEAL ON THE OIL PLUG AND FILTER HAD NEVER BEEN BROKEN.

2014 KIA SOUL WITH 2.0 ENGINE (84,000 MILES) SUDDENLY STARTED KNOCKING THEN LOCKED UP GOING AROUND 60 MPH ON THE HIGHWAY. THIS WAS SO SUDDEN THAT IT CAUSED THE TIRES TO SQUEAL. IF ANYONE HAD BEEN BEHIND ME THERE IS A GREAT CHANCE IT WOULD HAVE CAUSED AN ACCIDENT. THEN IT UNLOCKED AND CONTINUED KNOCKING. AT NO TIME DID ANY LIGHTS COME ON SUCH AS THE CHECK ENGINE OR OIL LIGHTS. I PULLED OFF AND HAD THE VEHICLE TOWED. THE DEALERSHIP INFORMED ME THAT THE ENGINE WOULD HAVE TO BE REPLACED AT A COST $6,000.00 WHICH IS CLOSE TO THE OVERALL VALUE OF THE VEHICLE. I AM NOW FACING A VERY DIFFICULT FINANCIAL DILEMMA AND HARDSHIP FOR SOMETHING BEYOND MY CONTROL.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED OIL CONSUMPTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS DARROW KIA OF MADISON LOCATED AT (6525 ODANA RD, MADISON, WI 53719, WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN

I WENT TO ACCELERATE AFTER A STOP AND THE CAR STARTED TO GO WHEN ALL OF THE SUDDEN THERE WAS A TOTAL LOSS OF POWER AND THE ENTIRE CAR SHUT DOWN. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG.THERE WERE NO INDICATION WARNING LIGHTS TO INDICATE A PROBLEM. ONLY WHEN THE CAR STALLED DID THEY ALL FLASH. I PULLED TO THE SHOULDER AND RESTARTED THE CAR. IT MADE A HORRIBLE CLATTERING NOISE AND HAD VERY LITTLE POWER. I UTILIZED THE MANUAL SHIFTING FEATURE AND THAT HELPED REDUCE THE NOISE, BUT IT WOULD GET LOUDER AS THE ENGINE RPMS INCREASED. THE DEALERSHIP SAID THERE WAS NO OIL IN THE MOTOR, YET IT WAS CHECKED PRIOR TO DRIVING AND THERE WAS OIL ON THE DIP STICK. THE CAR HAS ABOUT 107,000 MILES AND NEEDS A TOTAL ENGINE REPLACEMENT. ONLY AFTER THE INCIDENT OCCURRED DID WE SEE THIS IS A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF CAR.

THE VEHICLE SHUT OFF WHILE I WAS DRIVING, I HAD TO PUSH IT OFF THE ROAD, THE PROBLEM IS A FUEL LEAK, OTHER KIA SOULS ARE CURRENTLY ON RECALL FOR THE SAME REASON BUT THIS PLUS MODEL ISN'T SO IT'S SITTING IN MY DRIVE WAY WHILE I PAY OVER $400 A MONTH FOR THE VEHICLE ! RECALL THIS DANGEROUS VEHICLE ! THIS IS A DEFECT IN THE KIA/HYUNDAI ENGINES

AFTER MULTIPLE ATTEMPTS AT THE SHOP, THE KIA HAS BEEN BURNING OIL. THERE IS NO SMOKE OR LEAKS. A COMPRESSION TEST WAS NOT DONE AT THE ORIGINAL INSPECTION OF THE CAR, AND THERE IS NO OIL IN THE CAR AFTER ABOUT 500 MILES. THIS ENGINE HAS BEEN BURNING OIL SINCE 85000 MILES AND THERE IS "NOTHING" THAT KIA CAN DO FOR OUR ISSUE. THUS, IN LINE WITH OTHER COMPLAINTS ABOUT THIS ISSUE THERE SHOULD BE SOMETHING DONE FOR THE ENGINE REPLACEMENT. THIS IS A KNOWN ISSUE FOR THE OTHER ENGINES, BUT THE 2.0L ENGINE IS NOT UNDER RECALL....YET. THIS IS A VERY SERIOUS ISSUE AND A GENERAL CONSUMER SHOULD NOT HAVE TO MONITOR OIL CONSUMPTION OF AN ENGINE AT 60-80K MILES. THERE IS SOMETHING WRONG WITH THE ENGINES AND IT COULD BE A REAL CONCERN FOR SAFETY.

ERROR CODE PO5OA CAR WAS TAKEN IN FOR 3RD TIME AND THIS WAS THE ACTUAL RESPONSE FROM KIA ENGINEERS BOTTOM LINE THEY SOLD ME AN UNFIXABLE CAR ADVICE 1: IT IS RECOMMENDED TO CLEAN THROTTLE BODY, UPGRADE PCM GROUNDS, AND PREFORM CAP DISCHARGE, HOWEVER, UNFORTUNATELY DTC PO5OA IS BEING RESEARCHED AND WE DO NOT HAVE A RESOLUTION AVAILABLE AT THIS TIME, THERE IS NOT ETA. PLEASE RESET THE ENGINE ADAPTIVE VALUES AND RETURN THE VEHICLE BACK TO THE CUSTOMER.

MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL AND SUDDENLY IT DECELERATED WITHOUT WARNING. IT ALSO STARTED MAKING A CLANKING NOISE SO SHE PARKED IT IMMEDIATELY. NO ENGINE OR WARNING LIGHTS, JUST RUNNING BADLY. WE HAD IT TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE NOISE WAS PISTON RATTLING AROUND AND THAT THE MOTOR WAS PRETTY MUCH SHOT. THIS MADE NO SENSE AS WE HAVE ALWAYS KEPT UP WITH OIL CHANGES AND IT ONLY HAS AROUND 87,000 MILES ON IT. WE SOUGHT A SOLUTION WITH KIA AND WAS TOLD BECAUSE SHE WAS A SECOND OWNER THAT THE WARRANTY WAS NO GOOD AFTER 60,000 MILES. OF COURSE THERE IS NO RECALL FOR HER 2.0 L MOTOR. I AM SHOCKED THAT SO MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND YET KIA GETS AWAY WITH NO RESPONSIBILITY. WE ARE LOOKING AT $ 8,000 FOR ANOTHER MOTOR OR BUYING A NEW CAR. NEITHER IS A VIABLE OPTION, THIS CAR WAS SUPPOSED TO LAST LONGER THAN THIS. SOMETHING ISN'T RIGHT

3RD TIME CHECK ENGINE LIGHT WENT ON IN LAST SEVERAL MONTHS. ERROR CODE PO5OA CAR TAKEN TO DEALER FOR REPAIR LAST 2 TIMES MOST LIKELY REPAIR IS REPROGRAM PCM LAST TIME AT DEALER I WAS TOLD THE CODE WAS NOT ACKNOWLEDGED BY KIA AND HAVE SEEN NUMEROUS REPORTS OF THE SAME REPLY WITH OTHERS ONLINE. SINCE THE CHECK ENGINE LIGHT CAN BE AN INDICATOR OF SOME SERIOUS ISSUES I DO NOT UNDERSTAND WHY IT SEEMS TO BE A NON ISSUE WITH THE COMPANY ABOUT FIXING THE CAR COMPUTER ERROR. 1)CAR WAS STATIONARY WHEN STARTING CHECK ENGINE LIGHT STAYED ON ON 10/18/19 DRIVING TO DEALER THE LIGHT WENT OFF. DEALER INDICATED COMPLETED ECU LOGIC IMPROVEMENT AND HAD PO5OA TSB FOR THIS CODE. 26/DEC/19 COLD START ENGINE LIGHT ON DEALER PREFORMED DIAGNOSTIC TESTING FOUND HISTORY CODE AND PERFORMED HARD RESET AND REST ADAPTIVE VALUES. 1/MAR/20 WHILE DRIVING CHECK ENGINE LIGHT WENT ON. WENT TO AUTOZONE AND HAVE CODE PO5OA AGAIN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY FAILED TO ACCELERATE BEFORE STALLING. THE DEALER DIAGNOSED A FAULTY ENGINE NEEDING REPLACEMENT. THERE WERE NO CONSEQUENCES. THE CONTACT INDICATED THAT WHILE DRIVING THE VEHICLE SUDDENLY WOULD NOT ACCELERATE BEFORE STALLING. AFTER STALLING THE CHECK ENGINE LIGHT ILLUMINATED AND WAS FLASHING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COURTESY KIA OF BRANDON (9205 E. ADAMO DR. TAMPA FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE CATALYTIC CONVERTER AND OIL PAN WAS PREVIOUSLY REPLACED BUT APPROXIMATELY 1,000 MILES LATER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 91,000.

MY CAR WHILE DRIVING ON 65 HOSPITAL CURVE - LOUISVILLE KY- DANGEROUS SPOT- THE CAR SLOWED RIGHT DOWN AND A LOUD KNOCKING NOISE CAME FROM UNDER THE HOOD - ENGINE - I WAS FORCED TO PULL OFF NEXT EXIT AND PARK. I HAD CHANGED MY OIL 5-6 WEEKS PRIOR. I CONTACTED KIA CUSTOMER SERVICE THEY SAID THERE WAS NOTHING THEY COULD DO. AFTER LEAVING A BAD REVIEW - THEY OFFERED TO DIAGNOSE IT - BUT WOULDN'T PAY FOR IT TO BE FIXED - IT ONLY HAS JUST OVER 80K ON IT AND I HAVE ONLY DRIVEN 27 K IN 2-3 YRS

WHILE DRIVING AT SPEED LIMIT, 75MPH, THE CAR STARTING LOSING POWER AND STARTED TO SHAKE, THEN IT SPED UP AGAIN AND LEVELED OUT. ONCE I REACHED THE NEAREST GAS STATION, IN PARK, IT WAS SHAKING AND RATTLING. I WAS ABLE TO GET THE CAR TO MY MECHANIC AND UPON HIS INSPECTION, FOUND A HOLE IN THE PISTON. I CONTACTED THE LOCAL KIA DEALERSHIP AND WAS TOLD THEY COULD REPLACE THE ENGINE FOR $9000.00. I HAD INFORMED THAT THERE MAY BE A RECALL, SO I ASKED THE DEALERSHIP AND WAS TOLD NO. THEY DID NOT ASK FOR A VIN OR ANYTHING.

VEHICLE STALL ON THE HIGHWAY, IT WAS LATER DETERMINED THAT THE ENGINE BLEW A PISTON . THIS ALL HAPPENED ON THIS VEHICLE AT 21,000 MILES. LEAVING MY YOUNG DAUGHTER STRANDED ON THE HIGHWAY ALONE AT NIGHT . AFTER FURTHER INVESTIGATION FOUND OUT THERE HAS BEEN RECALLS ON THIS MAKE AND MODEL FOR CATALYTIC CONVERTERS OVERHEATING AND CAUSING PISTON PROBLEMS IN THE ENGINE . AFTER READING MANY COMPLAINTS ONLINE FOR THE VERY SAME REASON MORE MODELS OF KIA SHOULD BE RECALLED

ENGINE BURNING OIL. NO SIGNS OF LEAKAGE OR "BLUE SMOKE". USUALLY HAVE TO PUT IN BETWEEN 3 AND 5 QUARTS OF OIL BETWEEN OIL CHANGES. KIA WON'T FIX THE PROBLEM, EVEN THOUGH THERE HAVE BEEN MANY OTHER COMPLAINTS ABOUT THIS ISSUE. I BOUGHT THE CAR USED, DIDN'T KNOW IT HAD AN ISSUE. OIL GOT DANGEROUSLY LOW WITHIN 30 DAYS OF OWNING THE CAR. THAT'S WHEN I FOUND OUT IT WAS BURNING OIL. IT HAS 11,0000 MILES ON IT AS OF THIS COMPLIANT. ISSUES STARTED FOR ME AT AROUND 100,000 MILES. WHEN I TOOK THE CAR INTO THE KIA DEALER, THEY SAID THAT THE PREVIOUS OWNER HAD BROUGHT IT IN TO HAVE AN OIL CONSUMPTION TEST DONE. KIA DEALER SAID ENGINE NEEDS TO BE REPLACED.

THURSDAY I HAD A CHECK ENGINE LIGHT COME ON AND CALLED KIA SERVICE AND THEY SAID AS LONG AS ENGINE LIGHT IS NOT FLASHING I WILL BE OK TO DRIVE IT SO THEY SCHEDULED MY APPT. FOR THE FOLLOWING MONDAY. SATURDAY I WAS DRIVING 45MPH ON A BUSY ROAD AND MY CAR STARTING MAKING TICKING NOISE & LOST POWER AND STEERING. I SMELLED A CHEMICAL SMELL SIMILAR TO GASOLINE. I HAD MY OIL CHANGED EVERY 3000 MILES FOR THE LIFE OF THIS CAR. CONNECTING ROD CAP TO PISTON ROD CAME OUT OF MY ENGINE. MY KIA IS @ DEALERSHIP WAITING FOR CONSUMER AFFAIRS PROCESS. DIST.MGR HAS ALREADY DECLINED REPAIR. NOW WAITING FOR ESCALATION DEPT TO CONTACT ME. ITS NOW BEEN 19 DAYS. MY KIA IS A 2014 WITH THE 2.0 ENGINE. MY SON HAS A PHOTO OF THE CAP STICKING OUT OF THE ENGINE.(I WILL TRY TO UPLOAD ONCE I GET IT.) WHY DOES THE RECALL FOR THE ENGINE NOT PERTAIN TO ALL ENGINES WHEN THE SAME PROBLEMS ARE HAPPENING? AND WHY HAS KIA NOT SENT EVERYONE LETTERS NOTIFYING OF THE RECALL ESPECIALLY WHEN A CRASH OR ENGINE FIRE IS POSSIBLE? IS THIS SAFE AND ACCEPTABLE WHEN HUMAN LIFE IS AT RISK? OR DO WE WAIT FOR THE FIRST PERSON TO DIE?

REGARDING NHTSA CAMPAIGN #19V120000, I REPORTED TO KIA THAT MY VEHICLE IS EXCESSIVELY BURNING OIL, THEY'VE ADVISED ME MY VIN DOESN'T APPLY TO THIS PARTICULAR RECALL. IN BETWEEN OIL CHANGES I'M ADDING 5QTS OF OIL BECAUSE THE OIL IS JUST MIA. THERE'S NO LEAKAGE AND NO SMOKE FROM THE VEHICLE. ALTHOUGH I'M LOSING OIL THERE IS NO WARNING LIGHT TO ADVISE OF ANY ISSUE. I CAN GENERALLY DETECT I'M LOW ON OIL WHEN VEHICLE IS SLUGGISH ON AN INCLINE, UPON CHECKING THE DIP STICK HAS NO OIL. AS A PRECAUTIONARY MEASURE I'M REQUESTING THAT MY VIN NUMBER BE ADDED TO THE CURRENT RECALL. LAST OIL CHANGE WAS 01/03/2020; I JUST PURCHASED A 5 QUART CONTAINER 02/15/2020 AND HAD TO ADD 2 QUARTS. MY DAILY DRIVING CONSISTS OF ABOUT 16 MILES A DAY; DRIVE MY DAUGHTER TO SCHOOL AND MYSELF TO WORK, LOCAL. TOO MANY COMPLAINTS PERTAIN TO THIS VERY ISSUE, HOW MUCH LONGER PLEASE?

TOOK MY CAR IN TO HAVE OIL CHANGED BEFORE IT WAS EVEN DUE AND IT DIDN'T EVEN REGISTER IN THE OIL DIPSTICK. THEY CHANGED OIL I CHECKED IT ABOUT 2 WEEKS LATER AND IT WAS HALF FULL, LATER THE NEXT DAY I CHECKED IT AND SAID IT WAS LOW. I HAVE NO OIL LEAKS, SO ITNIS BRINING OIL FOR NO REASON. TAKING TO MECHANIC THIS WEEK

KIA SOUL 2014 VEHICLE HEAD LIGHTS FLICK AND BURN OUT CONTINUOUSLY AND BEAM LIGHTS BURN OUT, EVEN AFTER REPLACING BULBS.

WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEED. APPROX 70-75 MPH. THE ENGINE MADE A RATTLING NOISE AND SUDDENLY LOST POWER. WAS ABLE TO COAST TO SIDE OF INTERSTATE AND GET OFF THE ROAD. CAR WAS TOWED AND CHECKED BY MECHANIC. COMPLETE ENGINE FAILURE AND ROD THROWN THROUGH BOTTOM OF ENGINE. CAR WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. NO WARNING LIGHTS EVER CAME ON. CAR TO THIS POINT WAS ALWAYS VERY RELIABLE AND NEVER HAD ANY ISSUES.

DRIVING THE VEHICLE ON THE HIGHWAY AT 65 MPH, THERE WAS A LOUD BANG IN THE ENGINE COMPARTMENT FOLLOWED BY A LOSS OF POWER. AS THE VEHICLE SLOWED, THE CHECK ENGINE LIGHT ILLUMINATED, FOLLOWED BY THE OIL LIGHT ILLUMINATING. BROUGHT THE VEHICLE TO A STOP ON THE SHOULDER AND SMOKE FILLED THE VEHICLE. FLAMES COMING FROM THE ENGINE COMPARTMENT WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THERE WAS A TRAIL OF OIL BEHIND THE CAR WITH SOME POOLING UNDERNEATH. THE VEHICLE WAS TOWED TO OUR LOCAL DEALERSHIP FOR EXAMINATION: "FOUND BROKEN ROD PUNCHED HOLE IN BLOCK CAUSING OIL LEAK. OIL GOT ON EXHAUST CAUSING FIRE. NEED TO REPLACE LOCKBLOCK AND SEVERAL OTHER COMPONENTS THAT CAUGHT FIRE OR DAMAGED." REPAIR ESTIMATE WITH USED ENGINE ~$8000. I DECLINED REPAIRS AT THIS TIME BASED ON RESEARCH OF THIS PROBLEM. THIS VEHICLE HAS THE 2.0L ENGINE AND THUS WAS NOT COVERED UNDER RECALL #19V-120.

I HEARD A KNOCKING NOISE IN MY ENGINE (66K). I HAD JUST CHANGED THE OIL 4 MONTHS AGO AND WAS DUE FOR AN 'OIL CHANGE 'SO CALMLY I WENT TO CHECK MY ENGINE AND I WAS MET WITH AN UNWELCOME SURPRISE, MY ENGINE WAS ABNORMALLY LOW ON OIL. I NEVER HAD ANY INCLINATION OIL WAS LEAVING AS I HAD NO TRACE OF LEAKS AND MY OIL LIGHT NEVER CAME ON INITIALLY I THOUGHT MAYBE I COULD JUST PUT SOME MORE OIL AND TAKE IT TO GET THE OIL CHANGED AND THE ISSUE WOULD BE OVER. I WAS TOLD BY FIRESTONE, I SHOULD TAKE TO THE DEALER TO GET CHECKED SINCE IT MIGHT STILL BE UNDER WARRANTY. I DID DRIVE THE CAR HOME AND THEN TO THE DEALER BECAUSE I NOW HAD FRESH OIL AND SHOULD BE ABLE TO HAVE THE ISSUE REMEDIED. IT TOOK THE DEALER OVER A WEEK TO HEAR BACK FROM THE TECH LINE, WITH ME CALLING CONSTANTLY TO GET AN UPDATE. ONLY TO BE TOLD THERE IS NOTHING COVERED BECAUSE I HAVE FRESH OIL IN MY ENGINE. IT WOULD COST ME $5,600 TO REPLACE THE ENGINE.I WAS LEFT WITH NO RECOURSE, SINCE I CANNOT TRADE, BUT TO HAVE THE ENGINE REPLACED AT MY OWN EXPENSE. I STARTED TO DO RESEARCH AND LEARNED THE CLASS ACTION LAWSUIT FOR THE GDI MOTORS FAILING DUE TO FAULTY RODS. I DISCOVERED, MY RODS WERE SHOT AND EVENTUALLY AS I WAS DRIVING TO THE MECHANIC TO HAVE THE NEW ENGINE INSTALLED, SOMETHING SEEMED TO HAVE SHOT THROUGH MY OIL PAN CAUSING A HOLE IN OIL AND TOTAL ENGINE FAILURE, ON THE HIGHWAY. AT THIS POINT, I HAD TO CALL A TOW TRUCK AND ENDURED SAFETY HAZARDS ON THE HIGHWAY. I INITIALLY SAW NO POINT IN HAVING TOWED TO THE SHOP FOR ALMOST 30 MILES BECAUSE THAT WAS THE BEST DEAL, I COULD FIND TO INSTALL THE ENGINE I BOUGHT. I ALSO FOUND OUT I HAD TO HAVE MY CLUTCH REPLACED. THIS WHOLE SCENARIO CAUSED ME A GREAT DEAL OF STRESS, WORRY, AND FINANCIAL TROUBLE. I ENDED UP PAYING CLOSE TO $2,800 TO HAVE A USED GDI ENGINE INSTALLED.

CAR WAS BROUGHT IN FOR SC176 (RECALL TO FIX ISSUES WITH CATALYTIC CONVERTER CAUSING FIRES). CAR WAS FINE WHEN I BROUGHT IT IN. NO ERRORS, ETC. ONE DAY AFTER RECALL WAS PERFORMED, MIL LIGHT CAME ON. BROUGHT CAR BACK TO SAME DEALER. DEALER SAID THE CATALYTIC CONVERTER NEEDS TO BE REPLACED, WHICH IS THE ENTIRE PURPOSE OF THE RECALL, BUT WAS NO LONGER ELIGIBLE FOR THIS SERVICE. THE SOFTWARE UPDATE THAT WAS APPLIED CAUSED THE CAR TO DETECT THE CATALYTIC CONVERTER IS INDEED BAD, BUT NOW THAT THE DEALER HAS "COMPLETED" THE RECALL, THEY HAVE WASHED THEIR HANDS OF THE SAFETY ISSUE. THEY HAVE ERODED ANY TRUST OF BRINGING A CAR IN FOR A SAFETY RECALL IN THE FUTURE. I WAS INSTRUCTED TO CALL CORPORATE, WHICH HAS BEEN DELIBERATELY UNHELPFUL AND SEEMS AS IF THEY ARE TRYING TO AVOID THE PROBLEM. THE DEALER ALSO SAID I AM NOT THE FIRST CUSTOMER TO HAVE THE EXACT SAME EXPERIENCE WITH THIS RECALL.

HEADLIGHTS INTERMITTENT THEN GO OUT. THERE ARE MULTIPLE TECHNICAL BULLETINS ON HEADLIGHTS. LOST LEFT HEADLIGHT BECAUSE CONNECTORS WERE MADE OF SUBSTANDARD MATERIAL. THE SOCKED MELTED. DEALER WANTED $800.00 TO REPLACE THE HEADLIGHT. PARTS AND TIME TO DO IT MYSELF WAS ABOUT $100.00. I DO NOT UNDERSTAND WHY LOOSING HEADLIGHTS DUE TO A KNOWN ISSUE IS A HARD CALL TO TURN INTO A RECALL. ON MY WAY IN TO WORK THIS MORNING MY RIGHT HEADLIGHT WENT OUT MAKING IT 2 FOR 2. HEADLIGHTS ARE A SERIOUS SAFETY ISSUE WHEN IT IS DARK. WITH ONE LIGHT OUT IS IS HARD TO SEE, IN THIS CASE, THE RIGHT OF THE ROAD ON THE WINDING MOUNTAIN ROAD I TRAVEL IN TO MY OFFICE. THIS STARTS AS INTERMITTENT AND EVENTUALLY BURNS THE CONNECTOR SOCKETS. YOU CAN DO BETTER.

IN MAY OF 2019, MY CAR EXPERIENCED ENGINE KNOCKING. WE BROUGHT IT IN TO GET AN OIL CHANGE, THE KNOCKING STOPPED AND ONE DAY A COUPLE OF WEEKS LATER WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE ENGINE THREW A ROD. AFTER HAVING IT TOWED BACK TO OUR HOUSE, THE TOW GUY TOLD US THE ENGINE WAS COMPLETELY OUT OF OIL. THAT WOULD HAVE BEEN IMPOSSIBLE SEEING AS WE HAD JUST GOTTEN AN OIL CHANGE. WE WERE MOVING THE FOLLOWING WEEK AND HAD THE CAR TOWED TO OUR NEW HOUSE AN HOUR AWAY WHERE MY KIA SOUL HAS BEEN SITTING FOR THE PAST 8 MONTHS. AFTER DOING SOME RESEARCH AND FIGHTING WITH KIA CONSUMERS, KIA IS REFUSING TO REPLACE MY ENGINE THAT THEY FAILED TO INCLUDE IN THE 2018-19 RECALL ON ENGINES THAT WERE FAILING DUE TO THIS EXACT PROBLEM. I PURCHASED THIS CAR USED IN 2016 AND STILL OWE JUST OVER $10,000. THE QUOTES I'VE GOTTEN FROM MECHANICS AROUND ME HAVE BEEN CLOSE TO $8,000 FOR A USED ENGINE AND INSTALLMENT. I'M UNABLE AND REFUSE TO PURCHASE A NEW ENGINE FOR A CAR THAT ISN'T WORTH MORE THAN $5,000 AND I'M AT A LOSS AS TO WHAT TO DO. I CANNOT TRADE IT IN DUE TO ME BEING SO UPSIDE DOWN ON MY LOAN, I'D REALLY RATHER NOT VOLUNTARILY REPO IT AND I WANT TO DEMAND KIA FIX THE PROBLEM THEY FAILED TO FIX A YEAR AGO.

MY CAR STARTED BURNING OIL SO FAST I HAD TO GET A OIL CHANGE IN JUST 2 WEEKS AFTER GETTING ONE. THERE WAS NO OIL LEAK, AND THE CAR DID NOT OVERHEAT. THERE WAS NO EXHAUST SMOKE. IF THERE WAS IT WAS BARELY NOTICEABLE. A MECHANIC DETERMINED ONE OF THE PISTONS WAS DAMAGED AND COULD LEAD TO DAMAGE TO MY ENGINE BLOCK. I CALLED A KIA DEALERSHIP TO SEE ABOUT RECALLS ON MY VEHICLE AND THEY SAID ALL OF MINE WERE UP TO DATE I DID MORE DIGGING AND FOUND A RECAL (NUMBER (19V120000) AND IT MATCHED PERFECTLY WITH WHAT MY MECHANIC SAID WAS HAPPENING TO MY CAR. THEY WENT BY MY VIN NUMBER AND SAID THERE WERE NO RECALLS ON MY CAR. MY CAR WILL NOT KEEP OIL FOR VERY LONG. A REGULAR 7,000 MILE OIL CHANGE ONLY LASTS 2 WEEKS. I USE FULL SYNTHETIC HIGH MILEAGE PENZOIL.

RECALL CAMPAIGN 19V120000 FOR OVERHEATING CATALYTIC CONVERTERS WAS PERFORMED BY CHANTILLY OURISMAN KIA IN MARCH OF 2019. I BELIEVE THAT THE CATALYTIC CONVERTER WAS NOT PROPERLY INSPECTED AND SHOULD HAVE BEEN REPLACED DURING RECALL REPAIRS. MY VEHICLE IS NOW DISABLED WITH A BAD CATALYTIC CONVERTER AS OF JANUARY 23, 2020. HOW CAN I FIND OUT IF THE RECALL REPAIR WAS PROPERLY DONE?

ON JANUARY 20, 2020 I WAS DRIVING AT ABOUT 50 MPH ON EL MIRAGE RD WHEN SUDDENLY THE CAR LOST POWER. I NOTICED THE SPEED DROP AND TRIED PRESSING THE GAS TO GAIN POWER AND SPEED AGAIN THEN I HEARD A LOUD POP. I LOOKED IN MY REARVIEW MIRROR AND THERE WERE HUGE FLAMES AND OIL SPLATTERED ON THE BACK WINDOW. I QUICKLY GOT OUT OF MY CAR AND THE FLAMES IN THE BACK WERE STILL THERE BUT DYING DOWN AND THERE WAS SOMETHING ON FIRE UNDER THE CAR. I HAD TO USE A BOTTLE OF JUICE TO PUT OUT THE FIRE UNDERNEATH THE CAR. IF I DIDN'T HAVE THAT JUICE I'M ALMOST POSITIVE THE WHOLE CAR WOULD HAVE CAUGHT ON FIRE. I STARTED DOING RESEARCH AND SAW THAT KIA SOUL 2014 HAD A RECALL BECAUSE OF THE CATALYTIC CONVERTER OVERHEATING CAUSING THE PISTON RODS TO BREAK AND PUNCTURE THE ENGINE BLOCK CAUSING AN OIL LEAK ONTO THE HOT EXHAUST SYSTEM WHICH CAUSES A FIRE. THE RECALL NUMBER IS SC155. THIS RECALL SUPERSEDES CAMPAIGNS 14V-332 AND 15V-736. I HAD TAKEN MY KIA SOUL TO GET A NEW CATALYTIC CONVERTER BASED OFF THE FIRST RECALL IN NOVEMBER. THEY MUST HAVE PUT ANOTHER FAULTY CATALYTIC CONVERTER IN BECAUSE THIS SHOULD NOT HAVE HAPPENED. I GOT THE CAR TOWED TO THE RALLY KIA DEALERSHIP IN PALMDALE, CALIFORNIA AND IT IS CURRENTLY STILL THERE. THEY TOOK 2 DAYS TO GIVE ME A RESPONSE ON IF THE CAR WOULD GET FIXED WITH THE RECALL AGAIN. THEY SAID MULTIPLE MECHANICS HAD TO CHECK IT OUT TO SEE WHAT HAPPENED. THEY SAID IT HAPPENED BECAUSE I DIDN'T PUT OIL IN THE CAR WHICH CAUSE A PISTON ROD TO BREAK AND PUNCTURE THE ENGINE BLOCK, CAUSING AN OIL LEAK WHICH CAUSE THE FIRE. THEY ARE TRYING TO BLAME IT ON ME AND CHARGE ME $6,000 TO FIX THE CAR. THE CAR CAUGHT ON FIRE. I HAD JUST PUT OIL IN IT THE NIGHT BEFORE HENCE THE OIL SPLATTER ON THE BACK WINDSHIELD. AND THE WAY THEY DESCRIBED THE PISTON ROD BREAKING AND THE OIL LEAK IS EXACTLY HOW IT IS DESCRIBED IN THE RECALL. THEY SHOULD BE FIXING MY CAR WITH THE RECALL.

CAR IS GOING THROUGH ALL OF ITS OIL. GOES THROUGH APPROXIMATELY 1QT EVERY 1,500 MILES. WHEN I FIRST CAME ACROSS THIS PROBLEM THE CAR WAS MAKING A LOUD KNOCKING SOUND, TOOK IT TO THE DEALER AND THERE WAS APPROX 1 QUART OF OIL IN THE CAR. I ONLY DROVE ABOUT 3,000 MILES SINCE THE LAST FULL SYNTHETIC OIL CHANGE. THE DEALERSHIP IS TELLING ME THIS ISN'T EXCESSIVE AND IT IS COMPLETELY NORMAL. I CAN ONLY DRIVE 1,500 MILES UNTIL THE OIL IS NO LONGER SHOWING ON THE DIP STICK. CURRENTLY STILL WORKING WITH THE DEALERSHIP TO PROVE THERE IS A PROBLEM WITH THESE ENGINES. I GOT A OIL CHANGE APPROX 250 MILES AGO AND HAVE TO DRIVE 1,000 TOTAL AND THEY WILL EXAMINE THE CAR AGAIN.

AFTER RECEIVING THE RECALL NOTIFICATION, I TOOK MY 2014 KIA SOUL INTO THE KIA DEALERSHIP TO HAVE RECALL REPAIRS COMPLETED ON 07/29/2019. THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC WAS UPGRADED; HOWEVER, THE CHECK ENGINE LIGHT CAME ON A FEW DAYS LATER INDICATING A PROBLEM WITH THE CATALYTIC CONVERTER. LOCAL REPAIR SHOP INFORMED ME THAT KIA SHOULD HAVE COMPLETELY REPLACED THE CATALYTIC CONVERTER UNDER THE RECALL. I HAVE BEEN ATTEMPTING TO RESOLVE THE ISSUE WITH THE KIA DEALERSHIP AND THEIR CORPORATE CUSTOMER SERVICE DEPARTMENT. BUT I'VE RECEIVED NOTHING BUT THE RUNAROUND (WAITING ON THE DEALERSHIP TO RESPOND TO AN EMAIL FROM CORPORATE CUSTOMER SERVICE DEPARTMENT) FOR ALMOST TWO MONTHS. MEANWHILE, THE ENGINE CONTINUES TO MISFIRE AND THE CAR EXPERIENCES A SEVERE LOSS OF POWER WHENEVER ACCELERATING.

I STARTED HEARING A RATTLING NOISE IN MY ENGINE, I STOPPED TO CHECK MY OIL AND IT WAS EXTREMELY LOW. I CHANGED MY OIL AND OIL FILTER THEN 2 DAYS LATER I STARTED HEARING A METAL ON METAL NOISE ONLY WHEN I STARTED THE CAR. I CHECKED THE OIL AGAIN AND IT WAS LOW. MY KIA SOUL IS A 2.0L ENGINE, BUT THE 1.6L ENGINE HAD A SIMILAR RECALL. LOW OIL PRESSURE LIGHT AND SOMETIMES THE CHECK ENGINE WILL COME ON. MY KIA HAS NO SIGNS OF OIL LEAKS BUT I'VE HAD TO TOP OFF MY OIL TOO FREQUENTLY

CHECK ENGINE LIGHT KEEPS COMING ON CODE IS PO50A COLD START IDLE AIR CONTROL SYSTEM PERFORMANCE THIS HAD BEEN GOING ON SENSE OCT

CAR IS LOSING OIL. RIGHT AT ABOUT THE 3 MONTH MARK FOR IT'S NEXT SCHEDULED OIL CHANGE, THE CHECK ENGINE LIGHT WILL COME ON. THIS HAPPENED 3 MONTHS AGO (OCTOBER 2019) AND I IMMEDIATELY CHANGED OIL. JUST HAPPENED AGAIN A COUPLE DAYS AGO RIGHT BEFORE IT SHOULD BE CHANGED AGAIN. WHEN CHECKING THE DIPSTICK, THERE IS NO OIL ON IT AT ALL. IT HAS DROPPED BELOW ANY MEASURABLE AMOUNT. THE CAR IS GARAGE KEPT WITH ZERO SIGNS ON LEAKING OIL. I HAVE NOT NOTICED ANY BURNING SMELLS OR SMOKE ISSUES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON A CITY STREET LESS THAN A MILE FROM HOME.

MY PARTICULAR MODEL OF KIA SOUL IS NOT RECALLED UNDER NHTSA CAMPAIGN NUMBER 19V120000, HOWEVER, I HAVE HAD THE CATALYTIC CONVERTER REPLACED TWO TIMES ALREADY AND WILL MOST LIKELY HAVE TO HAVE IT REPLACED A THIRD TIME DUE THE CONVERTER "INTERNALLY MELTING." IT'S MY UNDERSTANDING THAT MODEL WITH THE 1.6L ENGINE HAS BEEN RECALLED BUT THE MODEL WITH THE 2.0L ENGINE HAS NOT. THE CATALYTIC CONVERTERS ARE FAILING JUST OUTSIDE THE WARRANTY OF 12K MILES AROUND THE 15K MILE MARK EACH TIME. EVERY TIME THE CONVERTER STARTS TO FAIL, I'M NOT ABLE TO GET ENOUGH POWER OUT OF THE ENGINE TO ACCELERATE PROPERLY AND HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS. I'VE SEEN MULTIPLE OTHER OWNERS COMPLAIN ON FORUMS ABOUT THE SAME FAILURE. I'M SURE WE WOULD ALL LIKE TO SEE THE ADDITIONAL VEHICLE MODELS ADDED TO THE RECALL.

EVERYTIME I FILL UP MY GAS TANK MY FUEL METER WILL GO BELOW EMPTY AND WILL BLINK THAT I AM OUT OF GAS. AFTER ABOUT A DAY OR SO IT WILL GO BACK TO NORMAL. THIS HAS HAPPENED SINCE I BOUGHT HE CAR. I HAVE TALKED TO A FEW OTHER KIA SOUL OWNERS AND THEY ALL HAVE THE SAME EXACT ISSUE. I AM WONDERING IF THIS IS GETTING LOOKED INTO AND INVESTIGATED.

LOSING OIL . NO SIGNS OF LEAKS OR CRACKS. ROUTINE OIL CHANGES ARE DONE ON IT SINCE IVE OWNED IT... IT HAS BUCKED A CPL TIMES FOR ME WHEN COMING UP TO A STOP. DEALERSHIP TELLS ME THEY CANT DO ANYTHING UNTIL I GET A CHECK ENGINE LIGHT

JANUARY 10TH, 2020 MY 2014 KIA SOUL + LOST POWER IN ACCELERATION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLES DASH LIGHTS ONLY HAD THE CHECK ENGINE, BATTERY AND OIL LIGHT ON. THE VEHICLES TEMPERATURE GUAGE STAYED CONSISTENTLY IN THE MIDDLE POSITION AT 50%. I HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC. MY MECHANIC EXPLAINED THAT THE ENGINE HAD LOCKED UP. HE ALSO NOTED THE ENGINE HAD NO OIL AND THE OIL PAN WAS DRY... THIS IS IMPOSSIBLE. I CHANGE MY OIL RELIGIOUSLY EVERY THREE THOUSAND MILES. HOW IS THERE NO OIL IN THE VEHICLE WHEN I CHANGE IT REGULARLY? THE VEHICLE ONLY HAS 117,171 MILES. THE VEHICLE WAS NOT LEAKING OIL. MY DRIVEWAY, WHERE THE VEHICLE IS PARKED, HAS NO SIGNS OF OIL LEAKING. THE AREA WHERE I HAD THE VEHICLE COME TO A ROLLING STOP AFTER IT BROKEN DOWN, HAD NO SIGNS OF OIL ON THE GROUND. I NOTICE THAT THERE ARE SIMILAR COMPLAINTS ON THIS WEBSITE THAT ARE IDENTICAL TO MINE. PLEASE INVESTIGATE. VEHICLES THAT ARE ONLY 6 YEARS OLD SHOULD NOT HAVE THEIR ENGINES LOCK UP.

IN MARCH OF 2017, ENGINE FAILED AND LOST POWER WHILE DOING 50MPH AT 78K MILES ON THE CAR. WAS TOLD BY DEAN MCCRARY KIA OF MOBILE, AL THAT A ROD BEARING WAS KNOCKING AND ENGINE LOCKING UP. I WAS CURRENT ON ALL OIL CHANGES AND MAINTENANCE, UNFORTUNATELY I DID NOT FALL UNDER THE 100K MILE WARRANTY BECAUSE THE VEHICLE HAD 500 MILES ON IT WHEN I PURCHASED AND I WASN'T CONSIDERED THE ORIGINAL OWNER. AFTER A MONTH OF BACK AND FORTH WITH KIA CUSTOMER SERVICE WAS TOLD THAT KIA ENGINEERS INSPECTED IT AND FOUND THAT PISTON ROD BROKE AND PUNCTURED THE BLOCK AND METAL SHAVINGS WERE FOUND IN THE OIL PAN. KIA FINALLY SAID THAT THEY WOULD "GOODWILL" THE COST OF THE ENGINE AND REIMBURSE THE MONTH THAT I WAS IN A RENTAL CAR, BUT THAT I WOULD HAVE TO PAY THE $1040 IN LABOR CHARGES FOR ENGINE REPLACEMENT. I WAS ALSO TOLD THAT IF THE ENGINE PROBLEM WAS EVER RECALLED, I WOULD BE REIMBURSED FOR THE LABOR CHARGES. IMMEDIATELY AFTER THE NEW ENGINE WAS PUT IN, I GOT A CHECK ENGINE LIGHT FOR P0420. BACK TO DEAN MCRARY AND THEY REPLACED THE CATALYTIC CONVERTER. I WAS TEMPORARILY HAPPY YESTERDAY TO SEE A RECALL ON THE CAT CONVERTER FROM APRIL 2019 THAT SHOWED IT WOULD CAUSE THE SAME ENGINE PROBLEM. CALLED KIA CUSTOMER SERVICE TO SEE IF I COULD BE REIMBURSED THE LABOR FEES AND WAS TOLD THAT THEY WOULD NOT THAT IT IS A TOTALLY DIFFERENT PROBLEM. MY EXACT ENGINE THAT FAILED WAS RECALLED BY HYUNDAI AND FOR OTHER MODELS OF KIA'S. I'M STILL DUMBFOUNDED THAT I HAVE TO EAT THIS LABOR COST AND DON'T KNOW WHERE TO TURN TO. I HAVE ALL THE PAPERWORK TO SHOW WHAT HAPPENED FOR BOTH THE ENGINE AND THE CATALYTIC CONVERTER.

HEADLIGHT CONNECTOR HAS SLIGHTLY OVERHEATED AND MUST BE REPLACED BECAUSE OF SLIGHT DEFORMITY. HEADLIGHT WORKS INTERMITTENTLY AT TIMES WHILE DRIVING, SOMETIMES NOT AT ALL. KIA IS AWARE OF THIS ISSUE BUT WILL NOT REPAIR WITHOUT CHARGING A FEE FOR VEHICLES OUT OF WARRANTY. THESE VEHICLES SHOULD BE RECALLED AND REPAIRED WITH NO COST TO CONSUMER, DUE TO THE FACT THAT SOME ARE FAILING WITHIN THE SPECIFIED WARRANTY.

IN OCTOBER 2019, MY CAR LOST POWER AND AFTER GETTING IT TO KARP KIA IM ROCKVILLE CENTRE NY AFTER MUCH HASSLE KARP KIA REPLACED THE CATALYTIC CONVERTER. TWO DAYS AFTER I PICKED UP MY CAR I HAD MY OIL CHANGED AT JIFFY LUBE. 3 DAYS AFTER THE OIL CHANGE, THERE WAS NO OIL IN MY CAR AND THE BATTERY WAS DEAD. AFTER I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM THAT THE PROBLEM WAS EXACTLY THE SAME AS THE RECALL, THEY WOULD NOT FIX IT BECAUSE THE ENGINE IS NOT A 1.6 BUT A 2.0 IT IS NOT COVERED UNDER THE RECALL. I HAVE 59000 MILES ON THE CAR. I SAW WHERE 2.0 ENGINES ON OTHER KIA MODELS WERE ADDED TO THE RECALL BUT NOT THE SOUL. I ALSO SEE OTHER COMPLAINTS ON THIS WEBSITE THAT ARE THE SAME AS MINE. PLEASE INVESTIGATE AND CONSIDER OUR COMPLAINTS BEFORE SOMEONE DIES. FYI, I STILL HAVE MORE THAN $10000 LEFT ON MY CAR NOTE.

I HAD THE ORIGINAL 2.0L ENGINE THROW A ROD EVEN THOUGH I STAYED UP WITH ITS ROUTINE MAINTENANCE SCHEDULE. SO I REPLACED IT WITH A USED MOTOR THAT HAD 30000 LESS MI ON IT THAN THE 65000 THE ORIGINAL MOTOR HAD ON IT. ON THE SECOND MOTOR THE 1ST PISTON DISINTIGRATED AND FELL INTO THE OIL PAN. THIS WAS PROCEDED BY A TICKING SOUND AND EVENTUALLY TURNED INTO A LOUD KNOCKING SOUND AND A INTERMEDIATE LOSS IN POWER, LIKE A PARTIALLY CLOGGED CATALYTIC CONVERTER. I HIGHLY RECOMMEND AN INVESTIGATION INTO THE 2.0L ENGINE AS IT IS DOING THE EXACT SAME THING AS THE 1.6L ENGINE WAS DOING.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 50 MPH ON THE FREEWAY. THE ENGINE MADE A WEIRD KNOCKING NOISE AND THE VEHICLE SLOWED DOWN. THE CONTACT SMELLED A BURNING ODOR, PULLED OFF THE HIGHWAY, AND HAD THE VEHICLE TOWED TO SUNSET KIA (3401 AUBURN WAY N, AUBURN, WA 98002, (855) 474-9626). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE CAUSE WAS NOT DIRECTLY RELATED TO THE RECALL BECAUSE THEIR SCANNER WAS NOT READING THE CATALYTIC CONVERTER CODE BEING DAMAGED. BECAUSE OF THIS, THE DEALER REFUSED TO REPAIR THE VEHICLE PER THE RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER, BUT STATED THAT THE FINAL DECISION WOULD HAVE TO BE MADE BY THE DISTRICT PARTS MANAGER. THE FAILURE MILEAGE WAS 87,500.

THE HEADLIGHT BULB CONNECTOR HAS MELTED ON THE DRIVER SIDE AND HEADLIGHT NO LONGER TURNS ON. PASSENGER SIDE STILL WORKS BUT WILL NEED TO GET REPLACES ASAP.

MY CAR IS LOSING OIL SOMEWHERE. CHECKED NO LEAKS. OIL CHANGED REGULARLY AND ON TIME. OIL DIP STICK SHOWS ONE QUART LOW REFILLED. DROVE CAR APPROXIMATELY 6 MILES AND LIGHT STARTED FLASHING QUICKLY. PARKED CHECKED OIL AND IS ONCE AGAIN LOW. NO BURNT OIL SMELL BUT IT HAS TO BE GOING SOMEWHERE.

LOUD CLACKING NOISE AND LOST OF POWER ## VIN PASSED ## KIA SOUL 2014 ##

ON 05/07/2019, I TOOK MY CAR TO JOE MYERS KIA FOR A REPAIR IN REGARDS TO SAFETY RECALL SC176. MY CATALYTIC CONVERTER WAS REPLACED AND MY CAR WAS RETURNED TO ME ON 05/13/2019. ACCORDING TO SAFETY RECALL SC176 BULLET 4, THIS RECALL WAS TO PREVENT EXCESSIVE EXHAUST TEMPERATURES, WHICH COULD CAUSE DAMAGE TO THE PISTON CONNECTION ROD. DAMAGE TO THIS ROD COULD PUNCTURE THE ENGINE BLOCK, ALLOWING OIL TO ESCAPE AND POTENTIALLY CONTACT A HOT EXHAUST SURFACE. WEEKS AFTER MY CAR WAS REPAIRS I NOTICED THAT MY CAR WAS NOW BURNING OIL AT AN EXCESSIVE RATE, AND I WAS NOW REPLACING OIL EVERY 1,000 TO 1500 MILES. THIS ISSUE CONTINUED FROM JUNE THROUGH OCTOBER. I HAD THE CAR EXAMINED FOR OIL LEAKS, BUT NONE COULD BE FOUND. AFTER MY 10/06/2019 OIL AND GENERAL SERVICE, IT WAS SUGGESTED THAT THERE'S A CHANCE THAT OIL WAS GETTING INTO THE ENGINE BLOCK. ON 12/05/2019, MY ENGINE BEGAN TO MISFIRE AND KNOCK LOUDLY WHILE TRAVELING ON THE HIGHWAY AT 70 MPH. AFTER GETTING THE CAR OFF OF THE HIGHWAY AND INTO A GAS STATION I CHECKED THE DIP STICK. IT INDICATED THAT THE ENGINE DID NOT HAVE ANY OIL IN IT, BUT THE OIL LIGHT NEVER CAME ON. I ALSO HAD AN OIL SERVICE IN OCTOBER AND HAD NOT DONE MUCH DRIVING SINCE THEN. ON 12/07/19 I TOWED MY CAR TO MY MECHANIC AND AFTER EXAMINATION INFORMED ME THAT PISTONS 3 AND 4 WERE MISFIRING AND WERE DAMAGED. I CONTACTED JOE MYERS KIA, AS THEY WERE THE ONES THAT RECENTLY REPAIRED MY CAR UNDER RECALL SC176, AND WAS INSTRUCTED TO BRING THE CAR TO THE NEAREST KIA DEALERSHIP FOR EXAMINATION. ON 12/10/19 I TOWED THE CAR TO FREDY KIA FOR AN ENGINE DIAGNOSIS AND FOLLOWING DAY I RECEIVED A CALL NOTIFYING ME THAT MY 1.6L ENGINE THREW A PISTON ROD AND I WOULD HAVE TO GET THE ENGINE REPLACED. THE SOUL ONLY HAS 109,775 MILES ON IT, IS SERVICED REGULARLY, AND BARELY AVERAGES OVER 12,000 MILES ANNUALLY.

HAVING PROBLEMS WITH THE THROTTLE BODY I FIRST WENT TO THE DEALERSHIP AND THE SUGGESTED THAT I CLEAN IT IT WAS DONE TWICE AS OF TODAY THE LIGHT STILL COMES ON. THE SERVICE DEPARTMENT STATED SEVERAL PEOPLE HAVE BEEN CALLING AND COMPLAINING ABOUT THIS PROBLEM. IN MY YEARS OF OWNING A VEHICLE I HAVE NEVER HAD PROBLEMS WITH A THROTTLE BODY I FIGURE THE WAY THIS CAR IDLING GOES IT HAS A LOT TO DO WITH IT BECAUSE IT'S NOT A STICK SHIFT BUT DRIVES LIKE ONE ALSO THIS IS A VERY EXPENSIVE SERVICE AND IT'S HAPPENING AFTER THE WARRANTY WHICH OR SHOULD I BE SURPRISED BUT OVERALL I THINK THIS ISSUE SHOULD BE LOOKED AT AND EXAMINED TO MAKE THIS CAR MORE BETTER (YES MORE BETTER) WHEN THE CAR IS STARING FOR THE FIRST TIME IT ISLES UP VERY LOUD THEN CALMS DOWN AFTER EACH START AFTERWARDS IT DRIVES SLOWER AND THE PERFORMANCE CHANGES NOW IT SEEMED SO STRANGE CAUSE OUT OF ALL THE VEHICLES I'VE OWNED I'VE NEVER HAD THIS PROBLEMS PLUS IT'S NOT A HOT ROD.

I PURCHASED THIS CAR USED IN FEB 2019. IN NOV/DEC IT BEGAN TO LOSE POWER WHEN DRIVING AND THE ENGINE LIGHT CAME ON. I TOOK IT TO SEVERAL SHOPS AND IT WAS FINALLY DIAGNOSED AS A CLOGGED CATALYTIC CONVERTER. THE ENGINE IS THE 2.0 GDI. IT SEEMS THAT IT'S A COMMON PROBLEM WITH THESE CARS. I WOULD LIKE AN INVESTIGATION TO ADD THE 2.0 ENGINES TO THE 1.6 ENGINE RECALL.

MY CAR HAS STARTED TO FAIL ON THE HIGHWAY WHICH I NEED TO DRIVE ON DAILY. THE ENGINE IS SLUGGISH AND GETS NO POWER PAST 3000 RPMS. I HAVE GOTTEN REGULAR MAINTENANCE ON THIS CAR AND FEEL THAT A NEW CATALYTIC CONVERTER IS NOT SOMETHING I SHOULD HAVE TO BUY WHEN I HAVE ONLY HAD THIS CAR FOR 90990 MILES OR SO.

KIA SOUL ALL OF SUDDEN HAD ENGINE LIGHT ON AND ACCELERATION STARTED TO DECREASE FOR 5 MINUTES. CAR THEN WENT BACK TO NORMAL BUT ENGINE HAD KLANKING SOUND. AFTER SLOWING DOWN OFF HIGHWAY, CLACKING SOUND WAS LOUDER AND ENGINE STARTED TO SPUTTER AND STALL OUT. WHEN CAR TURNED ON IT ENGINE HAD LOUD CLANGS. ONCE TOWED TO DEALER, DEALER SAID METAL SHAVINGS WAS FOUND IN OIL FILTER AND REQUIRED A NEW ENGINE BE INSTALLED FOR 12K. THIS HAPPENED AT 115,000 MILES JUST OUTSIDE THE POWERTRAIN WARRENTY

BEEN GETTING REGULAR OIL CHANGES ON TRACK. AND ON TIME. LAST 2 OIL CHANGES I BEEN NOTICING OIL LEVELS DROPPING LOW AFTER 1000 TO 1500 MILES DRIVEN. NO LEAKS NO BURNING SMELL. ENGINE WOULD BE BURNING THE OIL. TWICE KIA NEVER NOTICED ANYTHING WRONG. NOW DRIVING DOWN HIGHWAY ENGINE LIGHT CAME ON. HEARD KLACKING AOUND AND SLOWED DOWN. CAR LOST ACCELERATION FOR 5 MINUTES. AFTER PULLING OUT THE HIGHWAY IT STARTED SPUTTERING ACTING LIKE IT WAS GOING TO STALL OUT LIKE IT HAD LOW OIL. AGAIN IT WAS LOW. ADDED OIL. THIS WAS AFTER 800 MILES DRIVING. STILL NO LEAKS. TOWED IT TO KIA GARDEN GROVE CALIFORNIA. THEY SAID I NEEDED NEW ENGINE. OIL FILTER HAD METAL SHAVINGS SAID IT SOULD BE ALREADY IN ENGINE. QUOTED ME 12K. CAR IS 2014 AND HAS 115K MILES. IT'S WORTH 6K. LOOKING AT EVERYONE'S ELSE CO PLAINED YOU CAN CLEARLY SEE AN OIL ENGINE PROBLEM THAT MIGHT PRODUCE FIRES OR ENGINE BREAKING. POSSIBLE LUBRICATION ISSUE AROUND 75K MILES AND ON. THERE SHOULD BE A RECALL ON THE ENGINE

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHEN THE VEHICLE WAS IN USE, THE RPMS ACCELERATED TO 4 WITHOUT WARNING UP 48.897 MILES. THE CONTACT ALSO NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTILATION INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BILL DORATY KIA (2925 MEDINA RD, MEDINA, OH 44256, (888) 628-4559), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V123000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.*DT *TR *BF

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE CONTINUED AFTER THE RECALL WAS REMEDIED. WHILE DRIVING VARIOUS SPEEDS, THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO ARCHER KIA (11614 SOUTHWEST FWY, HOUSTON, TX 77031, (888) 879-5194) AND WAS INFORMED THAT OIL HAD BEEN BURNING INSIDE THE ENGINE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

I HAVE A 2014 KIA SOUL PLUS AND THE CATALYTIC CONVERTER SEEMS TO HAVE FAILED AND HAS BEGAN TO CAUSE ENGINE DAMAGE. THE DEALERSHIP DID NOT POINT TO THE CONVERTER BUT ONLY SAID THAT MY ENGINE NEEDED REPLACED. ON SECOND AND THIRD OPINIONS, IT HAS BEEN DETERMINED THAT IT WAS IN FACT MY CATALYTIC CONVERTER. KIA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND RECALL THE 2.0L CATALYTIC CONVERT JUST AS THEY DID THE 1.6L.

MY KIA SOUL HAS THE 2.0 L ENGINE WHICH HAS RAN GREAT UNTIL 4 MONTHS AGO. I STARTING HEARING LIFTER NOISES LIKE WHEN YOU GET BAD GASOLINE. THEN ON THE HIGHWAY, IT STARTING LOSING POWER AND FINALLY, THE ENGINE QUIT. NOW MECHANIC SAYS REPAIRS WILL BE $2100 OR MORE IF ENTIRE ENGINE IS NEEDED. I DO HAVE AROUND 188000 MILES ON THE ENGINE.

MY 2014 KIA SOUL EXCLAIM WOULD NOT SHIFT GEARS CAUSING DECELERATION. I TOOK MY CAR TO KARP KIA WHERE I PURCHASED IT. IT TOOK KARP KIA 1 WEEK TO REPLACE THE CATALYTIC CONVERTER. 3 WEEKS LATER I BROUGHT MY CAR BACK TO THE DEALER BECAUSE OIL WAS NOT STAYING IN THE CAR BUT LEAKING ONTO THE ENGINE. KARP KIA WILL NOT HONOR MY WARRANTY NOR MY EXTENDED WARRANTY BECAUSE I CAN'T GET ALL OF MY MAINTENANCE RECORDS DESPITE THE ENGINE RECALL. I BOUGHT THE CAR IN 2017 AND THE CAR HAS LESS THAN 60000 MILES AND NEEDS A NEW ENGINE. I AM LEGALLY DISABLED AND TRYING TO FIND A WAY TO MAKE THEM HONOR THE RECALL/WARRANTY THAT THEY WANT ME TO PAY FOR BECAUSE I DON'T HAVE ALL OF MY OIL CHANGE RECEIPTS. PLEASE HELP ME.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, WAITED A FEW MINUTES UNTIL THE ENGINE COOLED OFF, AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

I WAS DRINK TO WORK GOING 30 MPH WHEN THE OIL LIGHT CAME ON AND I CHECKED IT OUT AND THERE WAS NO OIL IN IT. DEALER WAS NOT CALLED, BUT I GET OIL CHANGES REGULARLY AND I'M SCHOOLED THERE'S NO OIL IN MY CAR.

WHILE DRIVING MY 2014 KIA SOUL ON A COUNTRY ROAD, WITHOUT WARNING, A KNOCKING SOUND BEGAN. I PULLED OVER AND CALLED MY HUSBAND, WHO PROMPTED ME TO CHECK THE OIL. I HAD NEVER MISSED AN OIL CHANGE, THERE WERE NO LEAKS, NO SMOKING AND EVERYTHING WAS TIGHT AND CLEAN. I WAS SHOCKED TO FIND THERE WAS NO OIL AT ALL. THE OIL LIGHT HAD NEVER COME ON. I CALLED THE DEALERSHIP AND THEY PROMPTED ME TO ADD OIL AND BRING IT IN IMMEDIATELY. IT DIED NEAR THE CORNER OF THE DEALERSHIP AND WAS PUSHED INTO THE SERVICE CENTER WHERE I WAS TOLD IT NEEDED A NEW ENGINE.

DRIVING DOWN THE HIGHWAY WHEN OIL LIGHT STARTED FLICKERING OUT OF NOWHERE. I EXITED THE NEXT EXIT ABOUT A 1/4 MILE.TURNED DOWN A STREET AND WENT OVER A SPEED BUMP AND CAR DIED. SO TRIED TO START UP NOTHING HAPPENS. . NEXT DAY TOWED IT TO DEALER THEY SAID THEY RESET BATTERY AND STARTED UP THE ENGINE WAS KNOCKING SOUNDED LIKE A BROKEN CONNECTING ROD WHICH IS AN ISSUE WITH ALL KIAS. HE SAID THE ENGINES CONNECTING RODS ARE BREAKING AND PUNCTURING THE ENGINES CAUSING FIRES. I TOLD HIM I JUST GOT A OIL CHANGE 3200 MILES AGO AND CHECKED IT LAST WEEK CAUSE I JUST GOT MARRIED AND TRAVELED OUT OF TOWN. THE DEALERS WONT TOUCH IT NOW FOR RECALL BECAUSE IT'S A 2.0 LITER SO NOW I HAVE A CAR THAT I PAY FOR THAT DOESNT RUN. I PICK MY CHILDREN UP IN THIS VEHICLE AND THEY COULD HAVE BEEN INJURED IS THE SCARY PART.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES WERE PRESENT UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

VEHICLE RENDERED INOPERABLE DUE TO A THROWN ROD. ENGINE CONNECTING ROD FAILURE. VEHICLE WAS IN MOTION AT APPROXIMATELY 55 MPH AND WITHOUT WARNING POPPED AND FAILED. THE VEHICLE WOULDN'T RUN CORRECTLY AFTERWARD AND REQUIRED A TOW.

NO INCIDENT YET, BUT VEHICLE BURNS AT LEAST A QUART OF OIL PER WEEK. THE CAR HAS JUST OVER 80,000 MILES.

WE CHANGE OUR OIL REGULARLY WITH THE SAME SHOP FOR YEARS. WE NOTICED THE OIL LIGHT STARTED APPEARING FASTER THAN USUAL AND WELL UNDER THE 3000 MILE STICKER. WE HAD TO CHANGE THE OIL 3 TIMES IN ONE MONTH. THE SECOND TIME WE ASKED THEM TO CHECK FOR LEAKS OR FILTER. THEY SAID THERE WAS NO LEAK AND FILTER WAS CLEAN. WE TOOK UT TO AN AUTO SHOP AND WAS TOLD IT WAS THE ENGINE. SPECIFICALLY THE PISTON AND HE RECOMMENDED A WHILE NEW ENGINE. WAS COMPLETELY SHOCKED. WE JUST HAD THE CAR INSPECTED LAST MONTH WITH NO PROBLEMS. PLEASE HELP IF POSSIBLE. WE HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW AND BOUGHT VEHICLE 3 AND A HALF YEARS AGO. WE ARE WORRIED THEY WON'T FIX IT. IT ONLY HAS 92225 MILES ON IT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND STALLED IN THE MIDDLE OF THE ROAD. MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED WHILE DRIVING HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

I GET REGULAR OIL CHANGES ON MY CAR. HAD ONE DONE 30 DAYS AGO. FOUND OUT THIS MORNING THE CAR WAS WITHOUT OIL BUT SHOWED NO SIGNS OF A LEAK, FUMES, BURNING OF OIL. NOTHING!!! WAS DOING 55 MPH ON THE HIGHWAY WHEN IT SIMPLY DIED. THE GAS PEDDLE TIGHTENED UP AND THE CAR TURNED OFF. NO WARNING LIGHTS. UPON STARTING IT I NOTICED A BASEBALL CARD IN THE WHEEL OF A BIKE NOISE. I THOUGHT MY BELT WAS GOING BAD. NOT THE CASE. AFTER STALLING OUT ON THE HIGHWAY I HAD TO HAVE IT TOWED TO A SHOP. THEY DIAGNOSED THAT THERE IS A DESTROYED BEARING IN THE ENGINE DUE TO IT LOOSING ALL OF ITS OIL. THEY TOLD ME THAT A FIRE COULD HAVE HAPPENED DUE TO THIS ISSUE. THEY HAVE INFORMED ME I NEED A NEW ENGINE AND THE CAR IS NOT DRIVE-ABLE. I JUST BOUGHT IT 7 MONTHS AGO. THE WARRANTY IS UP. AND I'M GOING TO MAKE PAYMENTS ON A CAR I CAN'T DRIVE. 2014 KIA SOUL WITH A 2.0 ENGINE.

I HAVE A 2014 KIA SOUL. I AM HAVING AN ISSUE WITH THE EXTERIOR LIGHTS. WHILE DRIVING, WHETHER ON HIGHWAY DOING 70 MPH OR IN THE CITY DOING 10 TO 45 MPH. THE LIGHTS GO OUT FOR 30 SECONDS WILL FLICK BACK ON AND DO THIS REPEATEDLY SEVERAL TIMES. NO CHECK ENGINE OR OTHER LIGHTS ARE ILLUMINATED. IT HAPPENS MORE OFTEN WHEN USING MY BLINKER SIGNALS. THIS HAS BECOME DANGEROUS. DRIVING WITH MY NEWBORN BABY IN CAR AND THIS HAPPENED ALMOST CAUSING A SEVERE ACCIDENT. I HAVE BEEN PULLED OVER AS WELL DUE TO THIS ISSUE. IT HAS GOTTEN TO THE POINT I DO NOT FEEL SAFE DRIVING AT NIGHT TIME WHICH CAUSES SEVERAL ISSUES. WHY IS THERE NO RECALL ON THIS ISSUE? THIS STARTED AFTER TAKING MY VEHICLE IN TO FIX TWO RECALLS A FEW MONTHS AGO AND HAS CONTINUED.

I JUST PURCHASED A 2014 KIA SOUL EXCLAIM AND IT IS IN PERFECT CONDITION UNTIL I STARTED HEARING KNOCKING NOISE COMING OUT OF THE ENGINE. I PULLED ON THE SIDE OF THE ROAD AND CALLED TOWING COMPANY TO GET IT TOWED TO CLOSET KIA DEALERSHIP, I WAS TOLD IT WASN'T UNDER A RECALL AND THAT THE OTHER KIA SOUL(BASE) IS THE ONE UNDER THE RECALL. WHICH I HAVE TO PAY AROUND 10K TO GET IT FIXED! WITH A NEW ENGINE. CAR IS WELL TAKEN CARE OF AND THAT ISSUE JUST CAME OUT FROM NOWHERE. I STRONGLY BELIEVE THAT NHTSA RECALL CAMPAIGN NUMBER 19V120000(ENGINE) CATALYTIC CONVERTER TEMPERATURE SHOULD BE APPLIED TO THE 2014 KIA SOUL PLUS.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT SURE IF POLICE AND/OR FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS CURRENTLY BEING TOWED TO THE INSURANCE COMPANY LOT FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

WHILE DRIVING AT NIGHT HEADLIGHTS WILL SOMETIMES TURN OFF FOR A SECOND OR 2, AND ALSO GO OFF MAJORITY OF TIMES WHEN USING TURN SIGNALS. THIS HAS BEEN HAPPENING FOR A YEAR NOW.THE CAR HAS BEEN TO THE KIA DEALERSHIP 2 TIMES FOR THIS BUT NO CORRECTION EVEN ATTEMPTED. PROBLEM OCCURRED ON CITY STREET WHILE TURNING.

I OWN A 2014 KIA SOUL + MODEL. TODAY WHILE I WAS DRIVING AROUND 35 MPH DOWN A LOCAL CITY STREET, I STARTED TO LOSE POWER IN TRAFFIC. I THOUGHT I HAD SOME BAD GAS OR SOMETHING. ABOUT A MINUTE OR TWO LATER, THE OIL LIGHT ILLUMINATED. I GOT A LITTLE NERVOUS WHILE DRIVING, SO I THREW ON MY HAZARD LIGHTS. I WAS ABOUT A 1/4 MILE FROM THE NEAREST SERVICE STATION (THE CLOSEST PLACE TO EVALUATE THE SITUATION). I PROCEEDED CAUTIOUSLY, DRIVING AROUND 15 MPH, TO THE SERVICE STATION WHEN I STARTED TO HEAR A TAPPING SOUND. I BECAME OVERLY CONCERNED THEN. I MADE IT TO THE SERVICE STATION, POPPED THE HOOD, AND CHECKED THE DIP STICK. THE OIL APPEARED TO BE AT THE PROPER LEVEL. JUST TO BE ON THE SAFE SIDE, I PURCHASED A QUART OF OIL AND POURED HALF OF THE QUART INTO THE CAR. I GOT BACK INTO THE CAR AND STARTED IT UP. IT WAS STILL TAPPING. I WAS LOCATED ABOUT A MILE AND A HALF FROM KIA ATLANTA SOUTH. SO I DECIDED TO TRY TO DRIVE TO THE DEALERSHIP. UPON PULLING OUT OF THE SERVICE STATION'S PARKING LOT, MY CAR STALLED THEN SHUT DOWN. THE BATTERY LIGHT AND OTHER SERVICE LIGHTS POPPED ON. I COASTED YOU THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANT. MY KIA SOUL HAS APPROXIMATELY 75,553 MILES ON IT. I GET MY OIL CHANGED REGULARLY. I WAS CONFUSED AS TO WHY MY CAR WAS MALFUNCTIONING LIKE THIS. THERE NO SIGNS OF SMOKE OR ANYTHING. MY CAR JUST STOPPED. I HAD TO WAIT 2.5 HOURS ON A TOW TRUCK. THE GUY TOWED MY CAR TO KIA ATLANTA SOUTH IN JONESBORO, GEORGIA. THE SERVICE DEPARTMENT WAS CLOSED. I HAVE TO WAIT UNTIL IN THE MORNING TO FIND OUT WHAT'S GOING ON. WHILE WAITING FOR THE TOWED, I DISCOVERED THAT THERE WERE MANY CASES SIMILAR TO MY CURRENT SITUATION. IT'S STRANGE THAT THERE ARE MANY OTHERS FEELING MY PAIN. NOW, I'M AWAITING ON THE DEALERSHIP'S VERDICT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND CHECK OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. ROYAL KIA OF TUCSON (4333 E SPEEDWAY BLVD, TUCSON, AZ 85712, (520) 477-0569) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

THE ENGINE DIED WITH NO WARNING ON THE HIGHWAY. HAD TO BE TOWED TO MECHANIC, WHERE THEY FOUND THERE WAS NO OIL IN THE ENGINE, BUT NO OIL LEAK. MUST NOW REPLACE ENTIRE ENGINE OR BUY A NEW CAR. CAR HAS HAD REGULAR OIL CHANGES (DIED ON A THURSDAY, NEXT OIL CHANGE HAD BEEN SCHEDULED FOR SATURDAY) AND AN EXTRA QUART OF OIL WAS ADDED 2 WEEKS PRIOR TO ENGINE FAILURE DUE TO LOW OIL LEVELS (WE CHALKED THIS UP TO EXTRA DRIVING FOR VACATION). MECHANIC FOUND NO LEAK AT PREVIOUS OIL CHANGES. AS STATED BY OTHER OWNERS WITH THIS PROBLEM, IT SEEMS LIKE SOMETHING IN THE ENGINE IS MALFUNCTIONING CAUSING OIL TO BURN OFF AND THE ENGINE TO OVERHEAT AND DIE. THE CAR WAS VERY HOT/BURN SMELLING WHEN I GOT IT OFF THE ROAD, TO THE POINT WHERE I WAS AFRAID TO SIT IN IT FOR FEAR OF EXPLOSION. MY MECHANIC AGREES THIS IS A KIA MALFUNCTION AND HAS AGREED TO KEEP MY ENGINE IN STORAGE FOR FURTHER CLAIM INVESTIGATION. AS KIA HAS A HISTORY OR CATCHING FIRE, I BELIEVE THIS ISSUE IS WORTHY OF AN INVESTIGATION AND RECALL. PLEASE HELP!

EVERY TIME I START MY CAR, THERE IS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THERE IS ALSO AN OIL LEAK, AND MY OIL LIGHT CAME ON 3,000 MILES BEFORE I WAS DUE FOR AN OIL CHANGE. THE KNOCKING WILL SUBSIDE, BUT COME BACK IN SPURTS AS I AM DRIVING.

MY KIA SOUL IS HAVING IDENTICAL ISSUES TO NHTSA CAMPAIGN NUMBER 19V120000WHICH LED TO RECALL SC176 BY KIA WHICH ONLY COVERED THE 1.6L MODELS, NOT THE 2.0L WHICH IS THE VEHICLE I DRIVE. I EXPERIENCED A LOSS OF POWER AND LOUD KNOCKING TYPE SOUND WHILE DRIVING. I WAS TRAVELING APPROXIMATELY 30-35 M/H ON A CITY STREET. I DID NOT NOTICE A CHECK ENGINE OR OIL LIGHT DURING THIS EVENT. I CHECKED MY OIL LEVEL AND I HAD NO OIL SHOWING ON THE DIP STICK. I FILLED THE OIL RESERVOIR WITH THE CORRECT OIL TYPE AND DROVE HOME LESS THAN A MILE. THE VEHICLE WOULD NOT ACCELERATE AS NORMAL. NO SMOKE WAS NOTICED COMING FROM THE ENGINE. I CONTACTED KIA CUSTOMER SERVICE AND WAS GIVEN A CASE NUMBER (13392784), AND DIRECTED TO BRING THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTICS CHECK. A SIMILAR INCIDENT OCCURRED ONE OTHER TIME WHERE THE ENGINE AGAIN BURNED ALL OF THE OIL, WITH NO SIGNS OF A LEAK ON WITH THE ENGINE OF THE GROUND WHERE THE CAR IS PARKED. THE OIL HAS BEEN MONITORED REGULARLY SINCE THIS FIRST INCIDENT. THE OIL HAS BEEN CHANGED ON SEVERAL OCCASIONS AND NO OIL LEAKS HAS BEEN NOTICED. FROM MY RESEARCH INTO THIS ISSUE THESE SYMPTOMS LINE UP WITH WHAT THE AFFECTED VEHICLES EXPERIENCED BEFORE THEY WERE RECALLED. THE LOSS OF POWER, ENGINE NOISE AND SHIFTING DIFFICULTIES FIRST OCCURRED ON OCTOBER 13, 2019. I ASKING THIS CASE BE LOOKED INTO AND SEE IF THE SCOPE OF THE RECALL DID NOT COVER ALL VEHICLES POTENTIALLY AT RISK. THE MILAGE IS APPROXIMATELY 74,000 MILES.

WHILE DRIVING OUR 2014 KIA SOUL PLUS ON A HIGHWAY THE CAR STARTED MAKING A LOUD TAPPING/KNOCKING SOUND. WITHIN A HALF MILE THE SOUND BECAME MUCH LOUDER AND WORSE. NO WARNING LIGHTS CAME ON. WE PULLED OFF AN EXIT. WE CHECKED THE OIL. NOTHING REGISTERED ON DIPSTICK. WE PUT 2 QUARTS IN AND IT REGISTERED. WHEN OIL CAP WAS REMOVED IT WAS STEAMING/SMOKING AND THERE WAS BURNT OIL ON CAP. AFTER RESTARTING THE ENGINE AND IDLING FOR A FEW MINUTES THE CHECK ENGINE LIGHT FINALLY CAME ON. IT WAS NOW AFTER 9:00PM SO NOTHING WAS OPEN. WE HAD TO SPEND THE NIGHT AS WE WERE STRANDED OUT OF STATE. THE NEXT MORNING WE GOT THE CAR TO THE NEAREST KIA DEALERSHIP. WE WERE TOLD THE ENGINE WAS BLOWN AND WE'D NEED A NEW ENGINE. IT WAS NO LONGER UNDER WARRANTY. THE CAR WAS ONLY 5 YEARS OLD AND HAD 68288 MILES ON IT. WE HAD NO GOOD CHOICE BUT TO PURCHASE A NEW CAR AND TRADE THE BLOWN ENGINE AS WE WERE STRANDED OUT OF STATE. (WE WERE QUOTED AROUND $6,000+ AND A COUPLE WEEKS FOR A NEW ENGINE.) THE ENGINE OIL HAD BEEN CHECKED AND TOPPED OFF BEFORE LEAVING ON THIS TRIP. WE PUT APPROXIMATELY 1,000 MILES ON THE CAR ON THIS TRIP. I HAVE RECEIPTS. OUR CARS 2.0 ENGINE WAS NOT PART OF THE RECENT RECALL. HOWEVER THAT IS EXACTLY WHAT HAPPENED TO OUR CAR AND SHOULD BE RECALLED. WE WERE VERY FRIGHTENED AND EXTREMELY FORTUNATE WE WERE ABLE TO PULL OFF THE HIGHWAY SAFELY AND THERE WAS NO ENGINE FIRE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE, STALLED, AND A BURNING ODOR WAS NOTICED FROM THE ENGINE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE BRAKES WERE REPLACED, BUT THE FAILURES CONTINUED AND EVENTUALLY THE ENGINE WOULD NO LONGER START. THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 13377834. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.

2014 KIA SOUL REDZONE EDITION, THE HEADLIGHT WILL TURN COMPLETELY OFF FOR AROUND 15 SECONDS AND COME BACK ON. THEY WILL ALSO FLICKER WHEN TRYING TO USE THE TURN SIGNAL. THIS IS VERY DANGEROUS ESPECIALLY IF YOU HAPPEN TO BE ON A BUSY FREEWAY AND CAN'T STOP. KIA SAYS THEY WILL NOT PROCESS UNDER WARRANTY IF CAR IS OVER 5 YEARS AND 60K MILES. THEY NEED TO HAVE A RECALL ON THIS, TONS OF PEOPLE ARE HAVING THIS HAPPEN TO THEM WITH THE 2014 KIA SOULS.

WHEN HAVING MY HEADLIGHTS ON AND USING MY TURN SIGNAL EITHER WAY , MY LIGHTS WILL ALL FLICKER INSIDE AND OUT AND ALSO TIMES WHERE IT WILL GO COMPLETELY BLACK IN MY CAR. THIS IS AN EXTREME DANGER TO ME AND MY FAMILY AND TO THE POINT IF THIS CAR IS EVEN DRIVABLE AT NIGHT . A RECALL NEEDS TO BE LOOKED INTO - THERE ARE 12 PAGES OF THE SAME COMPLAINTS , THAT MEANS THERE ARE A LOT OF PEOPLE AND THEIR FAMILIES DRIVING IN AN UNSAFE VEHICLE . ALSO ILLEGAL NOT TO USE TURN SIGNALS , WHICH SHOULD NOT BE LOOKED OVER .

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK WHILE ON A TRIP TO WORK. THE VEHICLE WAS TOWED TO YOUNGBLOOD KIA (3525 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) WHERE THE CONTACT WAS INFORMED THAT SINCE THE VEHICLE WAS NOT MAINTAINED WELL AND NO ERROR CODES WERE FOUND, THEY WOULD NOT COVER THE RECALL REPAIR. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THE SPARK PLUGS FAILED AND THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE CONTACT RETRIEVED PAPERWORK WHO THEN STATED THAT THE BATTERY WAS DEAD. THE BATTERY WAS RECHARGED; HOWEVER, THE CATALYTIC CONVERTER WAS DAMAGED. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CALLED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD SPEAK WITH THE DEALER AND REFER THE CASE TO A HIGHER UP OFFICIAL. THE CONTACT WAS INFORMED THAT SINCE THE WARRANTY EXPIRED UNDER THE ORIGINAL OWNER AND NO ERROR CODES WERE FOUND, THEY WOULD NOT COVER THE RECALL REPAIRS. THE FAILURE MILEAGE WAS 108,037.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT SPOKE WITH KIA STORE CLARKSVILLE (826 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, 866-545-2429), BUT THEY DID NOT ASSIST SINCE THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT DID NOT PURCHASE AN EXTENDED WARRANTY. THE CONTACT TRIED MULTIPLE TIMES TO CONTACT THE KIA CORPORATE OFFICE, BUT WAS UNABLE TO REACH A REPRESENTATIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND THE TEMPERATURE GAUGE INCREASED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO BEV SMITH KIA (5655 US-1, FORT PIERCE, FL 34982, (772) 465-8589) ON APRIL 29, 2019 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,488.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AREA OVERHEATED AND MELTED THE PLASTIC COVER FOR THE WIRES, WHICH CAUSED THE WIRES TO FLICKER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I TOOK THE CAR INTO KIA DEALERSHIP IN CAPE CORAL, FL. ENGINE LIGHT ON. THE CAR KEPT STALLING AND WOULD LOSE ALL POWER WHILE DRIVING. I WANTED SERVICE DONE ON IT AND ALL RECALLS FIXED. THEY FIXED RECALLS AND PUT A NEW CATALYTIC CONVERTER IN IT TO SOLVE THE ENGINE FROM STALLING AND LOSE POWER. THEY TOLD ME THE CAR WAS FIXED. I PICKED IT UP AND DROVE IT ON THE HWY AND IT STALLED AT 75MPH AND TOTALLY HAD NOTHING AND HAD TO MANEUVER THE CAR OFF THE HWY WITH MY GRAND KIDS IN THE CAR. I MANAGED TO GET IT STARTED TO GET IT HOME AND IT STALLED AGAIN AT ALL THE STOP SIGNS AND WAS ALMOST T-BONED FROM THE SIDE. IT HAPPENS WHEN THE CONVERTER HEATS UP AND THE FUEL IS NOT FEED INTO ENGINE RIGHT. IT WAS TOWED BACK TO KIA AND THEY TOLD ME THE ENGINE HAS METAL SHAVINGS IN THE OIL FROM THE CONVERT GETTING HOT. I CANT BELIEVE THEY LET ME DRIVE THIS CAR OFF THE LOT KNOWING THAT THERE IS A RECALL # SC176... I ALMOST GOT KILLED WITH MY FAMILY IN THE CAR. I SPOKE WITH CORPORATE AND THEY REFUSE TO HELP ME EVEN THOUGH THE RECALL EXISTS!! I WAS HUNG UP ON DURING THE CONVERSATION WITH A CONSUMER AFFAIRS MGR. NAMED KAYLA... SHE TOLD ME THE CAR IS OUT OF WARRANTY AND I WOULD HAVE TO PAY FOR A NEW ENGINE! RECALL# SC176!! I NEED HELP! THE CAR IS STILL AT THE DEALERSHIP SINCE MY FAMILY WAS IN THE CAR WHEN IT KEPT DYING ON THE ROAD AND WE ALMOST WAS KILLED OR IN A VERY SERIOUS ACCIDENT. KIA IS NOT HONORING SC176 EVEN THOUGH IT STATES ON MY INVOICE THAT THE CAR NEEDS A NEW ENGINE BECAUSE OF THE CONVERTER FAILURE. ITS PRINTED ON THE INVOICE WITH THE WORK THAT WAS DONE ON IT. ENGINE LIGHT IS STILL ACTIVE AND THE CAR SITS. I TOOK THE CAR INTO KIA TO SERVICE IT AND ALL THEY DID WAS THE OIL CHANGE W METAL....AND CONVERTER RECALL. BUT IT WAS TO LATE THE DAMAGE HAS BEEN DONE FROM THE RECALLS OVERHEATING. THEY SAY ITS NOT THROWING THE RIGHT CODE FOR A NEW ENGINE SO THEY WONT FIX IT. I TALKED TO 3 PEOPLE .

HEADLIGHT CAN FLICKER OR GO OUT COMPLETELY WHEN SWITCHING HI/LOW BEAM OR USING TURN SIGNALS. SOMETIMES THEY BLINK BRIEFLY, OTHER TIMES THEY GO OUT COMPLETELY UNTIL YOU PLAY WITH THE MULTIFUNCTION SWITCH MORE. SEARCHING ONLINE, IT'S A COMMON ISSUE WITH THE KIA SOUL (HTTPS://WWW.WCPO.COM/MONEY/CONSUMER/DONT-WASTE-YOUR-MONEY/SOME-KIA-OWNERS-REPORT-HAUNTED-HEADLIGHTS), THEY HAVE A TECHNICAL SERVICE BULLETIN FOR THE ISSUE DUE TO ITS COMMON OCCURRENCE. ONE OF THEIR OTHER MODELS WAS RECALLED FOR A SIMILAR ISSUE BUT NOT THE SOUL. VERY DANGEROUS IF THIS OCCURS AT NIGHT. ADDITIONALLY, OTHER DRIVERS SEE YOUR LIGHTS BLINKING AND ARE ASSUMING YOU ARE GETTING AGGRESSIVE WITH THEM AND CAN RESPOND AGGRESSIVELY BACK. ISSUE IS CONSTANTLY PRESENT AND LEADS TO NOT USING TURN SIGNALS IN MOST CASES SO THE HEADLIGHTS STAY ON.

PRETTY MUCH SINCE I HAVE HAD VEHICLE CAR JERKS AT TIME, CHECK ENGINE LIGHT COMES ON AT TIMES,THE FUEL NEEDLE DROPS UP AND DOWN TO EMPTY EVEN WHEN I JUST FILLED IT UP. AND RANG NUMBER TURNS TO LINES AND FLASHES LIKE CAR FUEL IS EMPTY EVEN THOUGH IT IS FULL. ALSO LEFT HEAD LIGHT IS BURNT I REPLACED THE BULB BUT IT DIDN'T FIX ISSUE. SO I THINK THE WHOLE HEAD LAMP NEEDS TO BE REPLACED. THIS WAS PURCHASED LIKE THIS. IT SEEMS THERE MIGHT BE A EMISSIONS ISSUE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, THE EXHAUST SOUND SUDDENLY BECAME EXTREMELY LOUD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS LATER TOWED TO ORANGE PARK KIA (6373 BLANDING BLVD, JACKSONVILLE, FL) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER HAD BLOWN FROM THE ENGINE MANIFOLD. THE CONTACT WAS INFORMED THAT BECAUSE NO FAILURE CODES WERE PRESENT TO IDENTIFY THE CAUSE OF THE FAILURE, THE VEHICLE WOULD NOT BE SERVICED PER NHTSA CAMPAIGN NUMBER: 19V12000 (ENGINE); ALTHOUGH, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,000.

WHILE DRIVING ONTO INTERSTATE SOUL DID NOT WANT TO ACCELERATE, ENGINE REVVED BUT WAS NOT INCREASING SPEED, WHICH ALMOST CAUSED AN ACCIDENT. LOUD KNOCKING BEGAN, BUT WARNING NO LIGHTS WERE ON. VEHICLE WAS TOWED TO LOCAL MECHANIC, WHO DIAGNOSED ENGINE FAILURE. VEHICLE WAS THEN TOWED TO ENGINE REPAIR SHOP. KIA THEN ADVISED VEHICLE BE TOWED TO KIA DEALERSHIP. IN PROCESS OF GETTING TO DEALERSHIP.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING DURING THE DAY OR NIGHT, THE HEADLIGHTS ILLUMINATED AND THEN SHUT OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KIA OF CHATTANOOGA (2136 CHAPMAN RD, CHATTANOOGA, TN 37421, (423) 855-1022) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY, THE CONTACT FOUND THAT THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE PARKING LIGHT FAILURE OCCURRED A FEW YEARS AGO AND WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE. THE CONTACT STATED THAT AN UNKNOWN SWITCH WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,898. *JS

ENGINE TICKING LOUDLY AFTER 109,000 MILES. DEALERSHIP INFORMED ME ENGINE NEEDED TO BE REBUILT, HOWEVER, CAR WAS NO LONGER UNDER WARRANTY. DEALERSHIP QUOTED $6,000 TO REBUILD ENGINE WHICH AS THE CARS VALUE. THE TICKING BEGAN UNDER NORMAL DRIVING AND OIL CHANGES WERE PERFORMED IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL, ROUGH NOISE AND STALLED. THE NOISE WAS A DISTRACTION WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOTION KIA (379 US-46, HACKETTSTOWN, NJ 07840, (855) 845-1002) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED COMPLETELY AND THE CONTACT NEEDED TO COME RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,000.

OUR KIA SOUL HAS 65000 MILES ON IT AND THE OIL HAS BEEN CHANGED REGULARLY, DID AN OIL CHANGE LAST WEEK AND WAS MISSING 3 QUARTS OF OIL AND FOUND METAL SHAVINGS IN THE OIL PAN. THE ENGINE LIGHT IS ON AND ENGINE KNOCKING. TOOK TO KIA AND SAID THERE IS A GDI FAILURE AND NEEDS A MOTOR AND THEY WILL NOT REPLACE UNDER WARRANTY. CAR HAS BEE VERY WELL CARED FOR AN NOT ABUSED. SYMPTOMS MATCH RELATED PROBLEMS ON KIAS SOULD WITH 1.6 LITER.

I AM WRITING IN REGARDS TO A PREVIOUS COMPLAINT I FILED EARLIER. I WAS NEVER NOTIFIED BY THE KIA COMPANY ABOUT A RECENT RECALL ON 2014 KIA SOUL HATCHBACKS. THE RECALL FOR FAULTY CATALYTIC CONVERTERS WHICH CAN LEAD TO ENGINE DAMAGE IS WHAT IS STATED UNDER THE ADVISORY. WHEN MY KIA SOUL WAS LOOKED AT BY A LOCAL KIA DEALERSHIP IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE REPAIRS FELL UNDER THE RECALL AT NO COST TO ME. I'M RELIEVED IT'S BEING TAKEN CARE OF, BUT DISAPPOINTED WITH KIA'S CUSTOMERS SERVICE. MY CONCERNS ARE ABOUT SAFETY. KIA NEEDS TO KNOW THAT THE KIA SOUL HATCHBACK + IS AFFECTED BY THE RECALL AND THEY NEED TO NOTIFY THEIR CUSTOMERS TO PREVENT WHAT HAPPENED TO ME.

HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. FIRST NOTICED AROUND AUGUST 22, 2019, BUT WE RARELY DRIVE AT NIGHT. BLINK OFF AND THEN BACK ON. NOT CONNECTED WITH ANY DRIVING CONDITIONS LIKE BUMPS OR TURNS. HAPPENS ON INTERSTATE AT INTERSTATE SPEED AND TWO LANE BACK ROADS AT LOW SPEEDS. HAPPENS IN STOP AND GO TRAFFIC. DASH LIGHTS STAY ON. HAPPENS ON LOW OR HIGH BEAMS. UNKNOWN IF DRIVING LIGHTS ARE AFFECTED. LOCAL REPAIR SHOP DIAGNOSED AND COULD NOT DETERMINE PROBLEM OR REPRODUCE (INVOICE INCLUDED). LIGHTS HAVE NOT STAYED OFF LONG ENOUGH TO STOP AND EXAMINE VEHICLE. LIGHTS HAVE NOT STAYED OFF LONG ENOUGH TO EVEN TRY TO TURN OFF AND BACK ON. HAVE TRIED TURNING ON LIGHTS AND THEN MOVING THE SWITCH TO SEE IF LIGHTS WOULD GO OFF BUT HAVE NOT BEEN ABLE TO REPRODUCE THE EFFECT. THE CONSUMER STATED THE DEALER IS REPLACING THE MULTIFUNCTION SWITCH AT NO COST. *TR

INTERMITTENT NON STARTING. MY KIA RUNS GREAT WHEN IT IS DRIVING ETC, ITS THE ONCE IN AWHILE THAT IT WON'T START THAT IS THE ISSUE. MY MECHANIC CAN'T FIND THE ISSUE AND NATURALLY IT DOESN'T OCCUR WHEN ANYONE NEEDS TO SEE IT. I HAVE HAD TO HAVE IT TOWED ONLY FOR IT TO START RIGHT UP FOR THE MECHANIC. THIS ISSUE NEEDS TO BE RESOLVED, IT HAS COST ME WORK HOURS AND MONEY. MY VEHICHLE WAS PARKED AND OFF BEFORE TRYING TO START IT. I HAD DRIVEN IT THE DAY BEFORE, AND I DRIVE IT OFTEN. IT DOESN'T JUST SIT.

I PURCHASED MY 2014 KIA SOUL IN 2015 AND ALMOST IMMEDIATELY HAD ISSUES WITH THE LIGHTS ON THE DASHBOARD FLICKERING AND MY HEADLIGHTS TURNING ON AT NIGHT. WE TOOK IT UNDER WARRANTY TO HAVE THEM LOOK AT IT AND THEY COULDN'T FIND ANYTHING. I HAVE PERIODICALLY HAD THE SAME ISSUE BUT IT'S MOSTLY THE HEADLIGHTS FLICKERING OR DYING WHILE DRIVING...IN THE DARK. JUST THIS WEEK I WAS 20 MINUTES FROM HOME WHEN IT HAPPENED SO BAD I HAD TO PULL OVER. IT SEEM LIKE IT MAY HAVE BEEN TRIGGERED BY USING THE TURN SIGNAL. IT HAPPENED THE NEXT MORNING AFTER A NIGHT OF REST. I'VE SEEN THIS IS A PROBLEM THAT WAS RECALLED IN A DIFFERENT MODEL AND FEEL IT SHOULD BE A RECAP IN ALL KIA MODELS.

WHILE DRIVING ON THE HIGHWAY A LOAD KNOCKING SOUND OCCURRED. I WAS ABLE TO STOP WITHIN 1 MILE TO AVOID CATASTROPHIC ENGINE FAILURE THAT WOULD HAVE EITHER CAUSED A CRASH OR FIRE AS MANY KIA SOUL ENGINES HAVE CAUSED. EVEN THOUGH KIA IS RECALLING 2012 TO 2016 SOULS THEY TOLD ME MY VIN WAS NOT INCLUDED AS PER THE HIGHWAY TRAFFIC SAFETY DEPT. THE ENGINE WAS DIAGNOSED WITH FAILED ROD BEARING BY A KIA DEALERSHIP. THIS FAILURE IS THE TYPICAL FAILURE THAT SHOULD BE COVERED UNDER THE RECALL DUE TO THE NEAR MISS OF A POSSIBLE FIRE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. -HEAD LAMP (LOW BEAM ) WENT OUT WHILE DRIVING. -THE SWITCH HAD TO BE TURNED OFF/ON TO RESET -ELECTRICAL, LIGHTING TL-THE CONTACT STATED THAT WHILE ATTEMPTING A TURN TRAVELING APPROXIMATELY 20 MPH THE LOW BEAM HEAD LIGHTS WENT OUT, AFTER TURNING THE SWITCH ON/OFF THEY CAME BACK. THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500.

AS I DROVE HOME I HEARD AN UNUSUAL SOUND COMING FROM MY ENGINE. THE OIL PRESSURE LIGHT BEGAN TO FLICKER ON AND OFF. ONCE HOME I CHECKED MY OIL LEVEL AND I HAD NO OIL SHOWING ON THE DIP STICK. I FILLED THE OIL RESERVOIR WITH THE CORRECT OIL TYPE BUT NOW THE INDICATOR LIGHT WAS SOLID AND NO LONGER FLASHING. DRIVING HOME A FEW MILES AFTER GETTING OIL MY VEHICLE WOULD NOT ACCELERATE AND I ALMOST LOST CONTROL OF STEERING TWICE. NO SMOKE WAS COMING FROM THE ENGINE BUT MY VEHICLE IS NOT SAFE TO DRIVE. I CONTACTED KIA CUSTOMER SERVICE WITH CONCERNS ABOUT THE CURRENT RECALL ON THE KIA SOUL BUT WAS TOLD THERE IS NO RECALL ON MY PARTICULAR MODEL. USUALLY I AM NOTIFIED IF MY VEHICLE IS AFFECTED BY POSSIBLE RECALLS AND THEY ARE FIXED RIGHT AWAY. I WAS NEVER NOTIFIED ABOUT THIS RECALL AND NOW MY VEHICLE MAY HAVE POSSIBLE DAMAGE BECAUSE OF IT. MY CONCERN IS THAT I WASN'T NOTIFIED AND REPAIRS MIGHT NOT BE COVERED BY KIA. I RAN MY VIN NUMBER NUMEROUS TIMES AND NOTHING CAME UP FOR A RECALL. I RESEARCHED POSSIBLE SYMPTOMS OF WHAT COULD CAUSE WHAT I EXPERIENCED. I WAS SURPRISED TO LEARN THAT POSSIBLE DAMAGE CAUSED BY THE CATALYTIC CONVERTER COULD BE WHAT HAPPENED TO MY VEHICLE. THE FOLLOWING ISSUES WERE LOSS OF ACCELERATION, LOSS OF OIL, LOSS OF CONTROL IN STEERING. THANKFULLY NO ENGINE FIRE THOUGH.

HEADLIGHTS FLICKER ON AND OFF WHEN USING TURN SIGNAL, SOMETIMES WHILE JUST DRIVING. SOMETIMES THEY TURN COMPLETELY OFF AND DON'T TURN BACK ON UNLESS I FLIP BETWEEN AUTO/MANUAL. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW AND IS GETTING WORSE. THIS IS INCREDIBLY DANGEROUS AND I AM WORRIED FOR MY SAFETY IF I CAN'T GET THEM TO TURN BACK ON. I WORK AT NIGHT AND ABSOLUTELY NEED MY LIGHTS TO WORK. I DRIVE MAIN ROADS AND BACK ROADS AND ON THE BACK ROADS WHEN THEY GO OUT I CAN'T SEE ANYTHING. UNTIL I GET THIS SORTED OUT I'VE RESORTED TO NOT USING MY TURN SIGNALS AT NIGHT, WHICH IS DANGEROUS IN ITSELF/ILLEGAL AND THERE'S ALSO THE FACT THAT THEY TURN OFF/FLICKER OCCASIONALLY WHILE NOT USING THE TURN SIGNAL. THOUGH THAT SEEMS TO BE THE MOST COMMON TRIGGER. I HAVE NO IDEA WHAT IS CAUSING THIS BUT IT SEEMS TO BE EXTREMELY COMMON IN 2014 KIA SOULS.

MY VEHICLE IS HAVING IDENTICAL ISSUES TO NHTSA CAMPAIGN NUMBER: 19V120000 WHICH LED TO RECALL SC176 BY KIA WHICH ONLY COVERS THE 1.6L MODELS, NOT THE 2.0L WHICH IS THE VEHICLE I DRIVE. WE ARE EXPERIENCING A LOSS OF POWER WHILE DRIVING IN ALL CONDITIONS (HIGHWAY, CITY STREETS, ETC.) AND GEARS NOT SHIFTING AT THE RIGHT TIMES (SUCH AS WHEN TRAVELING UPHILL AT HIGHWAY SPEEDS IT WILL DOWNSHIFT FROM 6TH TO 3RD LEADING TO THE RPM'S SPIKING INTO THE 5,000 RANGE AND THE TEMPERATURE GAUGE WILL BEGIN TO CLIMB OR WHEN TAKING OFF FROM A START IT WILL QUICKLY MOVE FROM 1ST TO 2ND TO 3RD GEAR WHILE THE VEHICLE MOVES VERY SLOWLY BEFORE PROVIDING THE EXPECTED MOVEMENT [THIS BEING WITH A LIGHT PRESS OF THE PEDAL])) AS WELL AS A LOSS OF OIL THAT MY MECHANIC HAS BEEN UNABLE TO LOCATE THE SOURCE OF. FROM MY RESEARCH INTO THIS ISSUE THESE SYMPTOMS LINE UP WITH WHAT THE AFFECTED VEHICLES EXPERIENCED BEFORE THEY WERE RECALLED. THE LOSS OF POWER AND SHIFTING DIFFICULTIES WERE FIRST NOTICED ON 9/1/19, WHILE THE DROP IN OIL LEVEL WAS FIRST FOUND ON 6/16/19 WHERE IT HAS BEEN MONITORED CLOSELY SINCE AND A LEAK WAS LOOKED FOR BUT NOT ABLE TO BE FOUND DURING TWO SEPARATE OIL CHANGES SINCE THEN. I WANTED TO SEE IF THIS CASE COULD BE LOOKED INTO AGAIN TO SEE IF THE SCOPE OF THE RECALL DID NOT COVER ALL VEHICLES POTENTIALLY AT RISK.

JULY 212019 WHILE DRIVING...HEARD A TICKING/,PINGING SOUND PULLED OVER. OIL DRY IN ENGINE. OIL CHANGE EVERY 3.000 MILES...RECORDS TO PROVE...FILLED OIL THEN ENGINE FAILED ON HIGHWAY. CONTACTED KIA CASE #13292943 . IMMEDIATELY ASSIGNED CASE MANAGER CHARLES. UPON RETURNING MY CALLS TOLD NOT COVERED AS POWERTRAIN WARRANTY OVER.SHORT BLOCK NEEDS REPLACING. ALSO TIMING CHAIN AND PUMP PER RECOMMENDATION BY MY MECHANIC BECAUSE OF DAMAGE TO ENGINE AND POSSIBILITY OF CHAIN STRETCHING.. KIA OLD SAYBROOK CT REPLACING BLOCK. 145,000 MILES..NOT TOLD WHERE REPLACED SHORT BLOCK HAS COME FROM.DEARLERSHIP SAID JUST "FROM KIA" . EXCELLENT MAINTAINENCE RECORD. COPIES IS ALL OIL CHANGES. TOLD NO WAY OF INDICATION OF THIS TO HAPPEN. LABOR IS BEING CHARGED..$1,500.00 READ MANY ISSUES WITH 2014 KIA SOUL BUT NOT RECALLED AND SHOULD BE AT NO COST TO CONSUMER!

NO DESPEGA MAS DE 50 MILLAS POR HORA Y NO REBULUCIONA MUY VIEN SE SIENTE MUY FORSADO. TENGO 3 DIAS QUE NO LO MUEBO YA ME AL DILER Y ELLOS DICE QUE LA GARANTIA YA SE ACABO CON ELLOS. QUE TAMARA ALA COMPANIA QUE LOS ASE POR QUE ES DEFECTOR DE FABRICA

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL AND THERE WAS AN ABNORMAL KNOCKING AND TAPPING NOISE COMING FROM THE VEHICLE. THE VEHICLE LOST A QUART OF OIL AND ADDITIONAL OIL WAS ADDED. IN ADDITION, THE CHECK ENGINE AND LOW OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HANSON KIA (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (360) 943-2120) AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000. *TR CONSUMER STATED I CONTINUED WITH MY OIL CONSUMPTION TESTS AND I WAS USING 1/2 QUART OF OIL EVERY 500 MILES. KIA FINALLY AGREED TO TAKE THE NEXT STEP IN FIXING THE PROBLEM. THEY ARE REPLACING MY ENGINE.*JB

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE HEADLIGHT WENT OUT. THE VEHICLE WAS TAKEN TO FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (855) 998-2259) WHERE THE CONTACT WAS INFORMED THAT THE CONNECTOR WAS BURNT AND THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 55 MPH, THE CONTACT WAS ALERTED THAT THE FRONT DRIVER'S SIDE HEADLIGHT WAS OFF. THE CONTACT'S FRIEND CHANGED THE LIGHT BULB AND NOTICED MELTING IN THE AREA. THE VEHICLE WAS TAKEN TO JONES JUNCTION (LOCATED AT 1508 BELAIR RD #2000, BEL AIR, MD 21014, (410) 879-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,282.

WHILE DRIVING AT NIGHT THE HEADLIGHTS AND INSIDE PANEL LIGHTS FLICKERED OFF AND ON. AT ONE POINT ON A RURAL ROAD THE HEADLIGHTS WENT COMPLETELY OFF FOR A FEW SECONDS I COULD NOT SEE THE ROAD! THIS IS VERY DANGEROUS AND IS A SAFETY ISSUE!!

2014 KIA SOUL 2.0L GDI NU. 34,000 MILES. DRIVING HOME FROM WORK AND NOTICED A SLIGHT TICKING SOUND FROM ENGINE. SOUND WAS GETTING LOUDER AND ENGINE LIGHT CAME ON AND OIL LIGHT WAS FLASHING. STOPPED CAR CHECKED OIL - WAS VERY LOW. CAR TOWED TO KIA. DIAGNOSIS - METAL IN OIL. ENGINE CONDEMNED. BROUGH CAR HOME. REMOVED OIL PAIN - 1 BEARING WAS SPUN. REPLACED BEARINGS/OIL PAN/OIL FILTER - SAME THING HAPPENED AGAIN DUE TO SOMETHING RESTRICTING OIL FLOW I SUSPECT. 5 MONTHS OUT OF WARRANTY SECOND OWNER.

I OWN A 2014 KIA SOUL, PURCHASED DIRECTLY FROM THE DEALER WITH 12 MILES ON IT. CAR IS CURRENTLY AT 89,000 MILES AND I WAS INFORMED BY MY DEALER THAT THE CONVERTER HAS A BUILD UP FROM EVERYDAY USE AND MUST BE REPLACED FOR 2100.00. PREVIOUS KIA SOULS HAD A RECALL FOR THIS SAME PROBLEM PRIOR TO 2014. BASICALLY WHEN ACCELERATING I FELT AS IF THE CAR WAS STRUGGLING WHEN TRYING TO INCREASE SPEED. THE CAR WOULD KICK A LITTLE WHILE IN MOTION AS IT STRUGGLED FROM 20MPH AND UP. THE RPMS INCREASED BETWEEN 4 AND 5 AT TIMES WHEN ACCELERATING. I ALSO FELT WHEN ACCELERATING MY PEDAL WAS NEARLY ALL THE WAY DOWN JUST TO GIVE THE CAR SOME GAS. I DO A LOT OF HIGHWAY MILES AND NORMALLY HAVE TO STAY TO THE RIGHT LANE UNTIL MY CAR IS ABLE TO PICK UP SPEED. THIS JERKING WOULD HAPPEN EVERY TIME I NEED TO ACCELERATED. THE KICK BACK BECAME NOTICABLE ABOUT A MONTH AGO. IT STARTED VERY LIGHT AND HAS ONLY PROGRESSED SINCE

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE THE VEHICLE WAS AT A STOP SIGN, IT STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL ENGINE DAMAGE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,143.

HEADLIGHT G OOFF WITHOUT OUT WARNING. VERY DANGEROUS!! THIS HAS ONLY HAPPENED WHILE DRIVING. LIGHTS FLICK BACK ON AFTER .A FEW SECONDS, OR UP TO A MINUTE.

I GOT A 2014 KIA SOUL IN JUNE OF 2018 . THE VEHICLE WAS OK UNTIL JULY 2019. I NOTICED THAT I WAS ALWAYS VERY LOW ON OIL AND I WAS VERY MUCH ON TOP OF MY OIL CHANGES. I WOULD HAVE TO PUT AT LEAST 3 QUARTS OF OIL IN THE CAR EVERY 3 WEEKS. THE DAY BEFORE I BROKE DOWN MY OIL LIGHT CAME ON SO I PUT A QUART OF OIL IN IT. NEXT DAY (THE DAY I BROKE DOWN)WHILE I WAS DRIVING BACK FROM DROPPING OFF A BANK DEPOSIT FOR MY JOB, THE VEHICLE STARTED TO 'JERK'. THE STREET I WAS DRIVING ON IS PRETTY BUSY 45MPH. I WAS ABLE TO PULL OVER AND NOTICED MY OIL LIGHT WAS FLASHING. BECAUSE OF THIS HAPPENING MY MANAGER HAD TO COME AND FOLLOW BEHIND ME TO PARK IT BACK AT THE JOB. WHILE DRIVING THERE WAS A HUGE KNOCKING NOISE THAT GOT WORST WHEN I TRIED TO ACCELERATE. BECAUSE OF THIS HAPPENING I WAS OUT OF A CAR FOR OVER TWO WEEKS BECAUSE THE DEALERSHIP WAS PACKED AND LOST WAGES. MY MAJOR CONCERN IS HAVING CHILDREN AS WELL.

FLICKERING HEADLIGHTS AND DASH LIGHTS. VERY DANGEROUS AS IT OCCURS WHILE DRIVING IN THE DARK. FOR SAFETY REASONS, I CAN NO LONGER DRIVE THIS VEHICLE AT NIGHT. MY LOCAL DEALER WILL NOT FIX FREE OF CHARGE SINCE THIS PROBLEM, WHILE WIDELY KNOWN AND DANGEROUS, HAS NOT BEEN CLASSIFIED AS A 'RECALL.'

MY SON WAS COMING TO A STOP DUE TO A CAR IN FRONT OF HIM MAKING A LEFT TURN AND WAS AT ABOUT 5 MPH ON A 2 LANE HIGHWAY WHEN SUDDENLY THE DASH LIT UP LIKE A CHRISTMAS TREE AND THE CAR STARTED CLICKING AND KNOCKING AND SHUT OFF. THE OIL PRESSURE WARNING LIGHT DID NOT ILLUMINATE UNTIL EVERY WARNING LIGHT ON THE DASH LIT UP. NOW THE BEARINGS ARE SHOT. THE CAR HAS NEVER LEAKED OIL THE ENGINE COMPARTMENT IS AS CLEAN AS IT CAN BE. I AM GLAD IT DID NOT THROW A ROD THROUGH THE BLOCK AND START A FIRE.

HEADLIGHTS MYSTERIOUSLY BEGIN FLICKERING AFTER USING TURN SIGNAL OR FLICKER WITHOUT USING TURN SIGNAL. LIGHTS HAVE COMPLETELY TURNED OFF WITHOUT WARNING AT NIGHT CREATING AN EXTREMELY UNSAFE DRIVING CONDITION. HEADLIGHTS HAVE ALSO FLICKERED HITTING BUMPS IN ROAD AGAIN CAUSING UNSAFE DRIVING CONDITIONS. I NEVER KNOW WHEN THIS IS GOING TO HAPPEN - SO IT DOES CAUSE SOME VERY NERVOUS DRIVING EXPERIENCES. I'M ATTACHING A DOCUMENT SHOWING OTHER KIA SOUL OWNERS THAT HAVE THE SAME OR SIMILAR PROBLEMS.

I WAS DRIVING, SLOWING DOWN BEFORE A TURN, WHEN THERE WAS A SCREECHING NOISE AND THEN THE ENGINE SHUT OFF. THE CAR HAS NOT CRANKED SINCE. I HAVE TRIED TO JUMP START IT BUT THE BATTERY IS NOT THE PROBLEM.

THIS IS INVOLVING RECALL SC176 AND OTHER CONCERNS. CAR LOSES FORCE WHILE ACCELERATING THAT HAS HAPPEN 2-3 TIMES. AS WELL AS RATTLING NOISE UNDER CAR. ALSO, HEADLIGHTS ARE FLICKERING AND TURN OFF COMPLETELY. CAR HAS LEFT ME STRANDED ONCE THINKING IT WAS THE BATTERY, I BOUGHT NEW BATTERY AND STILL IT INDICATES THAT NEW BATTERY IS LOW 9VOLTS. ALL THIS WHILE DRIVING ON CITY STREETS. I HAVE NOTHING TO SHOW AS EVIDENCE. BUT I WILL TAKE PICTURES AS THE LIGHTS START TO FLICKER AGAIN. I HAVE TAKEN THE CAR TO KIA TO HAVE A RECALL PERFORMED WHICH THEY SAID THEY DID BUT CAR IS STILL NOT RESPONDING AS IT SHOULD. OIL CHANGE WAS DONE ACCORDING TO THE TECH. AND A DIAGNOSE WAS ALSO PREFORMED AND SAID NOTHING IS WRONG YET MY CAR KEEPS FLICKERING LIGHTS, RATTLING NOISE AT TIMES, SLOWING DOWN. BUT NOTHING IS WRONG. OH AND THE BATTERY IS STILL CAUSING ME PROBLEMS BECAUSE ITS NOT GETTING THE SUPPORT FROM THE ALTERNATOR BECAUSE ITS STILL LOW INDICATOR.