EN

2014 Lexus ES300H 4 DR FWD

1
Recalls
14
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.1%

Complaints
Recalls

14 Complaints

for 2014 LEXUS ES300H
01/22/2020
Components: VISIBILITY/WIPER
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG8E2******
Summary

DRIVING ON HIGHWAY, 60MPH. FRIDAY JAN 17TH, 2020. 5PM. COLD OUT. HEAR LOUD SOUND LIKE GUN SHOT. STARTLED ME. THOUGHT TIRE BLEW SO PULLED TO SHOULDER ON HIGHWAY. TIRES WERE FINE AND WAS LIKE WHAT THE HECK. GOT BACK IN CAR STARTED TO GET BACK ON HIGHWAY AND HEARD NOISE ABOVE MY HEAD. LOOKED UP SLIDING DOOR TO SUNROOF VIBRATING. SLIDE OPEN A BIT AND SUNROOF GLASS WAS GONE. PULLED BACK OVER AND GOT OUT AND LOOKED. GLASS JUST EXPLODED AND BIG HOLE, SEE PICS. NOTHING FELL ON IT OR HIT IT. NEXT DAY SHOPPED VAC THE GLASS AND NOW WAITING TO GET FIXED.

07/09/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/29/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTHBW1GG5E2******
Summary

THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY TURNED IT OFF AND BACK ON BEFORE TRYING TO BACK OUT OF THE CRASH AND IT ACTED FINE AFTER THAT. MY DEDUCTIBLE SOME HOW WAS $2,500 SO I'VE YET TO FIX IT BECAUSE OF THE OUTRAGEOUS PRICE SINCE THE ACCIDENT THE END OF OCTOBER OF 2018(TODAY'S DATE 7-9-2019) SINCE LEXUS WOULDN'T FOLLOW UP ON THIS WHEN I TRIED TO CONTACT THEM WHEN THIS ACCIDENT HAPPENED. I'M GOING TO HAVE TO DEFAULT ON THIS CAR SINCE IT'S JUST DEAD WEIGHT AND I CAN'T USE IT AS I ATTENDED IT TO BE MY RIDE SHARE CAR(LYFT, UBER, TURO) TO HELP MAKE ENDS MEET WITH MY SINGLE INCOME SINGLE PARENTHOOD HOUSEHOLD.

06/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: Yes
Fire: No
Summary

CPSC: THE CONSUMER STATED THAT THE SMART RIDE DEVICE CAUSED THE LIGHTS ON HIS DASHBOARD TO MALFUNCTION (ABS LIGHT, BRAKE LIGHT, ETC.). WHICH CAUSED HIM TO HAVE AN ACCIDENT IN HIS CAR. *DT *JS

02/12/2019
Components: STRUCTURE
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG0E2******
Summary

MY CAR HAS SPOILER BUILD ON ITS TRUNK LID WHICH CAUSED THE TRUNK LID TO COME DOWN DURING MINOR WIND CAUSING SERIOUS BODY INJURY RESULTING IN MULTIPLE STICHES. FROM THE EXAMINATION OF THE VEHICLE, IT WAS FOUND THAT LEXUS DID NOT LEAVE AIR VENT BETWEEN THE SPOILER AND SURFACE IF THE TRUNK LID CREATING AN AIR POCKET RESULTING IN SMASHING DOWN THE LID AT EXTREME HIGH SPEED. THIS INCIDENT HAPPENED WHEN VEHICLE WAS PARKED IN PARKING LOT AND I WAS FILLING THE TRUNK WITH PURCHASED GROCERIES. FROM THE AIRFLOW TEST WE PERFORMED IT WAS CLEAR THAT LEXUS DID NOT LEAVE AIR VENT TO PURGE THE AIR OUT, PROVIDE TRUNK LID MORE STABILITY TO STAY OPEN. ITS ALSO VISIBLE THE TRUNK LID HAS WEAK HINGES THAT HOLD THE LID UP WHEN OPEN AND MISSING SAFETY BARS. THE LID ITS SELF HAS SHARP EDGES WITH NO PROTECTIVE LINING, HENCE ACT LIKE A BLADE WHEN LID HITS ANY PERSON. LEXUS HAS INSPECTED MY VEHICLE AND NO REPORT HAS BEEN SHARED TO ME TILL I FILE THIS COMPLAIN. I FEEL ITS DESIGN DEFECT. THE SPOILER WAS INSTALLED FOR GOOD REASON, HOWEVER LEXUS MAY NOT HAVE PERFORMED SAFETY TESTED WHEN THE TRUNK LID IS IN OPEN CONDITIONS.

11/01/2018
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/29/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTHBW1GG5E2******
Summary

WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS LIKE THE ABS WAS FIGHTING ME WHEN I WAS PRESSING THE BRAKE AND NOT ALLOWING ME BRAKE TO BE PRESSED TO SLOW/STOP THE CAR BOTH FIRST IN REVERSE THEN FORWARD TO PULL AWAY FROM THE CRASH.

09/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG3E2******
Summary

EVERY TIME I TURN ON THE AC SMELL STINKS . EVEN I REPLACED ALL AIR FILTERS. I HEARD TOYOTA CAMRY HAD SAME ISSUES

03/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG6E2******
Summary

WHILE DRIVING THROUGH DOWNTOWN ATLANTA (MODERATE SPEED), ON A SATURDAY (NO CONSTRUCTION), AND NOWHERE NEAR ANY OVERPASS (FALLING OBJECTS), OUR UNOPENED SUNROOF EXPLODED. WE HEARD A LOUD "BANG", AND THOUGHT WE HAD SUFFERED A TIRE BLOWOUT, FOLLOWED BY ANOTHER LOUD NOISE A FEW SECONDS LATER AND COULD SEE SOMETHING IN THE REAR VIEW MIRROR FLYING OFF THE BACK OF THE ROOF. WHEN WE WERE ABLE TO PULL OVER AND STOP, WE FOUND THE GLASS IN OUR SUNROOF HAD DISINTEGRATED.

01/16/2018
Components: ENGINE
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GGXE2******
Summary

HYBRID ENGINE NOT FULLY WORKING , ESTIMATED MPG 40 MPG CAR IS ONLY GETTING NOW 22.5 AND IS GETTING WORSE. MY WIFE HAD THE SAME PROBLEM WITH HER LEXUS HYBRID AND THE DEALER DENIED PROBLEM FOR 3 MONTHS UNTIL THEY SENT A SERVICEMAN FROM CALIFORNIA TO FIX PROBLEM .

08/01/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GGXE2******
Summary

TL* THE CONTACT OWNS A 2014 LEXUS ES 300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/19/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG0E2******
Summary

TL* THE CONTACT OWNS A 2014 LEXUS ES300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG4E2******
Summary

TL* THE CONTACT OWNS A 2014 LEXUS ES300H. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ *TR

07/30/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JTHBW1GG6E2******
Summary

THE CAR WAS PARKED FOR A FEW HOT DAYS AND THE FRONT WINDSHIELD CRACKED AT SOME POINT WHILE THE CAR WAS PARKED. THE CRACK APPEARED FROM THE BOTTOM SLIGHTLY TO THE RIGHT OF CENTER LOOKING AT IT FROM INSIDE THE CAR. IT DOES NOT APPEAR TO BE AN IMPACT OF ANY TYPE. I ASSUME IT IS A DEFECT IN THE WINDOW OR HOW THEY ARE MOUNTED.

12/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

2014 LEXUS ES300H. DISCREPANCY IN THE SPEEDOMETER/ODOMETER SYSTEMS. *TA THE SPEEDOMETER APPEARED TO REGISTER SPEEDS TWO-TO-THREE MILES AN HOUR FASTER THAN THE VEHICLE WAS BEING DRIVEN. IT WAS DETERMINED BY SETTING THE CRUISE CONTROL TO A GIVEN SPEED, THEN OBSERVING THE UNIT'S AVERAGE SPEED READOUT. THE DISCREPANCY WAS THE SAME AT ANY SPEED FROM 30 MPH TO 70 MPH. *JB

07/01/2014
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

THE BUTTON TO START AND START THE VEHICLE IS RIGHT NEXT TO THE RADIO BUTTON. BOTH BUTTONS ARE PUSHED TO TURN THEM ON AND OFF. I ACCIDENTALLY HIT THE ENGINE START BUTTON INSTEAD OF THE RADIO BUTTON, ALL POWER TO THE VEHICLE WAS TURNED OFF, COMPLETE LOSS OF POWER STEERING, BRAKES AND ENGINE. IN ORDER TO RESTART I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND THEN RESTART THE VEHICLE, HAD THIS OCCURRED AT ANY SPEED OTHER THAN THE VERY LOW SPEED I WAS GOING, IT WOULD HAVE LIKELY CAUSED A MAJOR ACCIDENT. I STRONGLY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND AT A MINIMUM NEED TO HAVE THE VEHICLE REPROGRAMMED TO PREVENT IT FROM BEING TURNED OFF WHILE THE VEHICLE IS MOVING. *TR

1 Recalls

for 2014 LEXUS ES300H
03/11/2015
CAMPAIGN NUMBER: 15V728000
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
A vehicle that unexpectedly brakes increases the risk of a crash.
Campaign Number: 15V728000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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