2014 Mazda Mazda5 SW FWD

The driver door handle stopped functioning on a 7-year-old low milage (<25k) Mazda 5. The malfunction is common among Mazda's and can be easily found when searching the internet. A small groove on the internal door handle mechanism breaks off and lets the spring pulling the handle back slip out. In most cases, this causes the door to be unable to open (from the outside or inside). However, in my case, the door would not latch closed anymore. Having a driver side door not close while driving is a safety issue and a vehicle where the door does not stay closed should not be operated. This problem is known to Mazda and a recall was issued for certain Mazda models in the past - but not for the 2014 Mazda 5. (see this web-site for a description: https://www.realmazdaparts.com/blog/mazda-door-handle-problems) This issue came up without warning, leaving us on a trip with a door that was suddenly not latching closed anymore. Therefore, this is a safety hazard that may arise on any moment and Mazda should address it by replacing the internal part of the door handle with one that is not subject to premature failure.

The contact owns a 2014 Mazda Mazda5. The contact stated that the passenger’s side rear door failed to open or close all the way. The contact stated that there was a 1-2-inch gap between the door and the door latch. The contact reached out to the local dealer to have the vehicle inspected however, the contact was unable to schedule an appointment for the vehicle to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 88,078.

The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 48,000.

WHEN APPLYING THE BRAKES, THE VEHICLE OFTEN HAS A CLUNKING SOUND AND A SLIGHT / BRIEF HESITATION BEFORE THE BRAKES ENGAGE. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. I'VE HAD THE ISSUE INSPECTED ON MULTIPLE OCCASIONS (4-5 TIMES) AND WAS TOLD THERE IS NOTHING WRONG WITH THE BRAKES. I WAS INFORMED THAT IT IS POSSIBLE THAT IT IS BY DESIGN WHICH IS WHAT LED ME TO SUBMIT THIS REQUEST. THE ISSUE HAPPENS APPROXIMATELY 75-80% OF THE TIME. I DID NOT NOTICE THIS ISSUE WHEN THE VEHICLE WAS PURCHASED (NEW IN JAN, 2015) BUT NOTICED IT APPROXIMATELY 2 YEARS AFTER PURCHASE. SINCE THEN THE ISSUE HAS GRADUALLY INCREASED IN FREQUENCY AND HAPPENS NOT EVERY TIME THE BRAKES ARE USED BUT HAPPENS OFTEN EACH TIME THE VEHICLE IS DRIVEN.THE DATE OF OCCURENCE BELOW DOES NOT APPLY SINCE IT HAPPENS EVERY DAY AND IS STILL OCCURRING. ALSO, THE SPEED AND THE MILEAGE DOESN'T APPLY SINCE IT HAPPENS AT ALL SPEEDS AND HAS HAPPENED REGULARLY SINCE ABOUT 79000 MILES.

SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.

SUNROOF SHATTERED WHILE DOING NORMAL DRIVING. NOTHING HIT THE SUNROOF OR THE CAR, THE SUNROOF SIMPLY SHATTERED AND GLASS FELL ON ME, AND MY CHILDREN. WE WERE DRIVING ON A STATE HIGHWAY GOING ABOUT 70 (THE SPEED LIMIT). THERE WERE NO OTHER VEHICLES AROUND OR IN FRONT OF ME.

I OWN A 2014 MAZDA 5. AFTER TWO YEARS OF OWNERSHIP. THE NUMBER 1 AND 4 CYLINDER ROD BEARINGS FAILED COMPLETELY. IT HAPPENED WHILE THE CAR WAS IN MOTION. PROPER OIL CHANGES WAS MAINTAINED DURING THIS PERIOD. THEY TOOK THE MOTOR APART FOUND CLEAN OIL, AND SHAVINGS.

TL* THE CONTACT OWNS A 2014 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE REVVED AT A HIGH RATE AS IF THE VEHICLE WOULD TAKE OFF. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS WARMED UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

THE CAR WAS SITTING IN THE DRIVEWAY AND AN EIGHT INCH CRACKED DEVELOPED. THERE WERE NOT ANY CHIPS IN THE WINDSHIELD AND IT LOOKED LIKE IT WAS A STRESS CRACK. WAS NOT VERY HAPPY. WHEN INVESTIGATING I LEARNED THAT THERE ARE A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. IT SEEMS LIKE MAZDA SHOULD ADDRESS THIS PROBLEM TO KEEPS BUYERS COMING BACK.