EN

2014 Mercedes-Benz C-CLASS 2 DR RWD

6
Recalls
209
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

209 Complaints

for 2014 MERCEDES-BENZ C-CLASS
09/23/2021
Components: EXTERIOR LIGHTING
Incident Date: 09/17/2021
Crash: No
Fire: No
Summary

The contact owns 2014 Mercedes-Benz CL250. The contact stated while driving at night the driver’s side headlight became inoperable. Additionally, while using the left turn signal there was an abnormal clicking noise detected. The check left turn signal, driver’s side low beam, running lights and driver’s side parking light message was displayed. Additionally, while driving at night on another occasion, the passenger’s side headlight became inoperable. The vehicle was taken to an independent mechanic and the contact was informed that the gasket had deteriorated, and moisture was in the headlamps. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000. The VIN was not available.

09/15/2021
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EG******
Summary

I was trying to merge onto a freeway from a complete stop and because this freeway has an extremely short on-ramp, you need to get up to a high speed in very little time. As such, I put my car in Sport driving mode and accelerated very hard from a complete stop. The car accelerated as normal for a few seconds (I reached approximately 40 to 50 MPH), then I felt the car lag and felt a loss of power. The car was in limp mode and I couldn’t accelerate even though I was pressing the gas pedal all the way to the floor. A few seconds after this occurred, I notice that the check engine light turned on. I was able to maintain a speed around 50 MPH and got off the freeway. I took my car to both the Mercedes dealership and an independent mechanic and both diagnosed a failure of the high pressure fuel pump. I also tried to see if this will happen again and after hard acceleration in regular driving mode, the exact same issues occurred. I have read that there are issues with the high pressure fuel pump with my car model and I ask that you guys please investigate thoroughly to see if a recall would be necessary. Losing power while accelerating is extremely dangerous and a huge safety hazard for all drivers on the road. I could have easily been rear ended by another driver since I couldn’t accelerate to a faster speed. I have not yet replaced the high pressure fuel pump but plan to do so in the next few days. Attached is the diagnostic invoice from the Mercedes dealership. As stated on the invoice, please note that my car only has 43,000 miles, which makes the high pressure fuel pump failure very surprising.

07/20/2021
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 07/19/2021
Crash: Yes
Fire: No
Vehicle Identification Number: WDDSJ4EB1EN******
Summary

The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steering wheel during the impact. No medical attention was contacted yet but will be in the future. A police report was filed. The police transferred the vehicle from the crash site to a tow yard where the police are awaiting the insurance adjustor. Damages were to the front end. The manufacturer nor the dealer was contacted about the failure. The failure mileage was approximate 60,000

07/10/2021
Components: AIR BAGS
Incident Date: 05/29/2021
Crash: No
Fire: No
Vehicle Identification Number: Wddgf4hbxea******
Summary

The current vehicle I have, is suppose to have a back up camera as part of being the basic standard for a 2014 C- class mercedes Benz. Ive asked the place I bought he car from and also Ed hicks imports, who also legally sells mercedes Benz in Corpus Christi, to install one, especially because according to the vin reports I bought, it was initially on the vehicle. I was even willing to pay them to install a factory made original MB backup camera that should’ve been there in the first place but they tell me to go buy an aftermarket! After further research, it turns out mercedes Benz makes all their cars with backup cameras or the PARKTRONIC option which is added sensors !!! Before my car was even brought over to the USA in 2014! Yes, all of these issues have been confirmed by another dealer, which is auto nation here!!!! Besides that, Ed hicks imports supposedly fixed two factory recalls with my car, where one was if the airbag on the passenger front side goes off, it would kill or harm, myself, and any occupants in the vehicle due to the metal fragments that would also burst and pierce, or exit through our bodies. However, my airbag notification comes on every time someone is in the front passenger seat as a warning, as well as my own driver side airbag that just started coming up when I turn on my vehicle. The steering is not fully mounted straight either, so it’s causing me a ton of gas to get to the closest places in town, as well as having me turn the wheel twice as much as I normally would need to on a car with a steering wheel properly mounted, which makes the time for me to finally turn my vehicle at any given time to turn a lot slower than other drivers around me. The last thing is the body of my vehicle not be big properly aligned, I did not know the car had been in ANY accidents, and recently discovered it’s been in 7 !!!so it makes sense why the whole chassis resembles a Chopshop car All of these parts of my vehicle are available for inspection

06/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4EG******
Summary

The contact owns a 2014 Mercedes-Benz C250W. The contact stated while attempting to start the ignition when entering the key. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the unknown ignition component to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.

05/21/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ7HB3EG******
Summary

On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said there is a recall coming up 5/21/2021 for that problem. I looked it up online and it is for 2015 C-Class forward. However, my 2014 MB AMG C63 coupe is the exact same model as the 2015 MB AMG C63 coupe. So I’m questioning why my vehicle is not included?

03/15/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0EA******
Summary

MY VEHICLE LOSSES POWER AND CAR MOVED INTO (LIMP MODE) DURING THE ACCELERATION PROCESS FOR PASSING, MERGING ONTO FREEWAY, COMING OUT OF A CORNER AND ACCELERATING. UPON DEALER DIAGNOSIS P0002 COMES UP AS HPFP AS THE CAUSE, AND I WAS NOTIFIED AS THIS BEING A COMMON ISSUE WITH THE 1.8L MOTOR IN MY VEHICLE. ALONG WITH TIMING CHAIN, AND TENSIONER. I WAS TOLD THESE ISSUES WHILE DRIVING ARE DIRECTLY RELATED TO CAUSES ACCIDENTS.

01/05/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB3EG******
Summary

WHILE DRIVING ON 95 HIGHWAY TAKING AN EXIT ( MAKING A RIGHT TURN ROUNDABOUT) THE STEERING WHEEL LOCKED ON ME PREVENTING ME FROM CONTINUING IN THE DIRECTION OF THE EXIT CAUSING ME TO ALMOST CRASH INTO THE METAL RAILINGS; BECAUSE MY WHEELS NOW WHERE LOCKED IN A POSITION THAT WOULD FORCE ME TO CRASH INTO THE RAILINGS HAD I NOT STOPPED. I STOPPED AND TURN THE CAR OFF AND RESTART FOR THE STEERING WHEEL AND SYSTEM TO RESET AND UNLOCK. THIS INCIDENT OCCURRED AROUND 2018 OR 2019. I NOTIFIED MERCEDES OF WHAT HAPPENED AND I RECEIVED NOTIFICATION OF A RECALL ON THE STEERING. I HAD THE RECALL CHECKED ON MY VEHICLE AND THOUGHT IT WAS FIXED. HOWEVER, TWICE IN NOVEMBER 2020 MY CAR WAS STATIONARY WHEN TRYING TO START THE CAR, THE STEERING WAS LOCKED AND THE IGNITION WOULD NOT START. THEN AFTER MAKING SEVERAL ATTEMPTS CAR EVENTUALLY STARTED. I CALLED MERCEDES AND I WAS TOLD OVER THE PHONE BY MERCEDES IT COULD BE MY KEY FAUB. HOWEVER, THIS HAPPENED A 4TH TIME ON DEC 24, 2020, NUMEROUS ATTEMPTS TO START CAR AND CAR WOULD NOT START, STEERING WAS LOCKED. CAR HAD TO BE TOWED TO DEALERSHIP. WAS TOLD BY MERCEDES THERES A FAULT IN THE STEERING LOCK MODULAR. THE ELECTRICAL WIRING IS FAULTY AND THE ENTIRE STEERING MODULAR HAS TO BE REPLACED. THIS IS A MAJOR SAFETY ISSUE, AND CAN CAUSE ACCIDENTS WHEN IT MALFUNCTIONS WHILE DRIVING. I ASKED ABOUT THE RECALL THAT WAS ON THE STEERING AND WAS TOLD THE RECALL ADDRESSED A DIFFERENT ISSUE WITH THE STEERING.

11/03/2020
Components: AIR BAGS
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573; (281) 554-9100) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB6EG******
Summary

THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.

10/08/2020
Components: STEERING
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87X88B******
Summary

STEERING WHEEL WILL NOT GO UP OR DOWN

10/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EG******
Summary

THE DRIVERS DOOR HANDLE BROKE WHILE SIMPLY TRYING TO OPEN THE DOOR TO EGRESS THE VEHICLE, I TOOK IT TI THE DEALERSHIP AND WAS INFORMED THAT THE DOOR HANDLE USED TO EGRESS THE VEHICLE WAS CALLED "TRIM" AND NOT CONSIDERED A SAFETY CONCERN. ALSO, I DISCOVERED THAT THE DOOR HANDLE WAS MADE OF PLASTIC. I WROTE TO THE MANAGER OF THE DEALERSHIP AND THE CEO BRINGING IT TO THERE ATTENTION AND WAS TOLD BY THE CUSTOMER SERVICE REP FOR MERCEDES BENZ AMERICA "YOUR CONCERNS WERE DULY NOTED". I WAS CHARGED $1,217.28 TO HAVE THE BROKEN "TRIM" REPLACED WITH MORE CHEAP PLASTIC PARTS......ONE SHOULD HAVE A REASONABLE EXPECTATION OF SAFELY EGRESSING THE VEHICLE USING THE [XXX] DOOR HANDLE !! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

09/23/2020
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7EA******
Summary

CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE.

09/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EG******
Summary

STEERING LOCKS UP/KEY FOB IN IGNITION SAYS "REMOVE KEY" WITH NO START. EIS/ESL FAILURE

09/21/2020
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9ER******
Summary

SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.

09/11/2020
Components: AIR BAGS
Incident Date: 07/15/2020
Crash: Yes
Fire: No
Summary

2014 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO CONCERNS WITH THE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED NUMEROUS CALLS AND ATTEMPTS WERE MADE TO HAVE THE RECALL REPAIR COMPLETED TO NO AVAIL. THE VEHICLE WAS INVOLVED IN AN ACCIDENT ON THE DRIVER'S SIDE; THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JS

09/10/2020
Components: AIR BAGS
Incident Date: 08/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB2E8******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C240 N/A. THE CONTACT STATED THAT HER SON WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE RUNNING A RED LIGHT. THE OTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR. THE AIR BAGS TO BOTH PASSENGER AND DRIVER'S SIDE DOORS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT TOOK TWO MONTHS TO REPAIR THE VEHICLE WITH THE PASSENGER SIDE DOOR NEEDING TO BE REPLACED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 65,000. INVALID VIN.

08/31/2020
Components: AIR BAGS
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660; (949) 718-3000) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/25/2020
Components: AIR BAGS
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9ER******
Summary

THE COMPANY HAS NOT BEEN ABLE TO FIX THE AIRBAGS OF MY CAR BECAUSE OF THE PART IS NOT AVAILABLE IN THE LOCAL DEALERSHIP. THIS IS MY SECOND COMPLAIN TO THE NHTSA. MY FIRST WAS IN 2018. IT IS SAD THAT A SAFETY ISSUE BY THE COMPANY IS NOT BEEN TAKEN CARE BY THE COMPANY EVEN AFTER 2 YEARS.

08/19/2020
Components: AIR BAGS
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB2EA******
Summary

TAKATA PASSENGER AIR BAG RECALL HAS STILL NOT BEEN RESOLVDD

08/10/2020
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JBXEA******
Summary

I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...

08/10/2020
Components: AIR BAGS
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

08/05/2020
Components: AIR BAGS
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 645-9000), AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

07/24/2020
Components: AIR BAGS
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF FORT LAUDERDALE (2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/23/2020
Components: AIR BAGS
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/20/2020
Components: AIR BAGS
Incident Date: 01/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ALSO STATED THAT SHE COULD SMELL AN ODOR OF RUBBER COMING FROM THE VEHICLE HOWEVER, WAS UNCERTAIN IF THE ODOR WAS RELATED TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/20/2020
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB5ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803, (781) 229-1600) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS INFORMED THAT THERE WERE REPORTS OF INJURIES IN SIMILAR VEHICLES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/13/2020
Components: AIR BAGS
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT TEMPORARILY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/12/2020
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB8EG******
Summary

I WAS NOTIFIED IN FEBRUARY 2019 THAT CAR NEEDED THE AIR BAGS REPLACED! HERE A YEAR AND A HALF LATER THEY STILL DON'T HAVE THE PARTS! I THINK THEY ARE LIEING TO ME!

06/30/2020
Components: AIR BAGS
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB5EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

06/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB5EA******
Summary

1.5 YEARS AFTER THE NHTSA RECALL NUMBER19V010, STILL NO ACTION BY MERCEDES. *TR

05/30/2020
Components: ENGINE
Incident Date: 03/30/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EG******
Summary

2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR

05/02/2020
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EA******
Summary

THE RECALL ON MY VEHICLE'S AIRBAG WAS ANNOUNCED OVER A YEAR AGO, AND THE PARTS ARE STILL NOT AVAILABLE. SINCE THE ISSUE COULD LEAD TO FATAL INJURY, I DON'T BELIEVE THAT THIS IS BEING HANDLED IN A TIMELY MANNER, ESPECIALLY SINCE A REMEDY IS STILL NOT AVAILABLE.

05/01/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4EA******
Summary

ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.

04/15/2020
Components: AIR BAGS
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/05/2020
Components: AIR BAGS
Incident Date: 04/05/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

A RECALL WAS ISSUED JAN 2019 FOR THE PASSENGER SIDE AIRBAG. IT IS NOW APRIL 2020 AND ALL I HAVE HEARD IS THAT THERE IS NO REMEDY AVAILABLE. HOW LONG IS A REASONABLE AMOUNT OF TIME TO WAIT FOR THE PARTS TO BE AVAILABLE?

04/02/2020
Components: AIR BAGS
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB4EG******
Summary

I HAVE AN OPEN RECALL FOR MY AIRBAGS SINCE JANUARY OF 2019. I AM SHIPPING MY VEHICLE THROUGH THE MILITARY IN 2 MONTHS BUT AM FILLING THE PAPERWORK OUT NOW AND ONE OF THE CRITERIA IS THAT THE CAR CANNOT HAVE ANY OPEN RECALLS. WHEN I DID RESEARCH ON THE RECALL IT IS STILL OPEN AND UNABLE TO BE FIXED DUE TO "REMEDY NOT AVAILABLE YET."

04/01/2020
Components: STRUCTURE
Incident Date: 03/20/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1EA******
Summary

THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY HIGH. BOTH TIMES THIS GLASS PANEL SHATTERED, NOTHING HIT IT. IT APPEARS AS SMALL CRACKS AT FIRST AND THEN SPREADS. BECAUSE IT IS SO BRITTLE, IT EVENTUALLY SHATTERS. THERE IS A RECALL ON THIS SPECIFIC PART WITH OTHER MERCEDES MODELS BUT NOT THE C250 FOR UNKNOWN REASONS. PLEASE ASSIST.

03/12/2020
Components: AIR BAGS
Incident Date: 03/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/10/2020
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/05/2020
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF MONTEREY LOCATED AT (498 FREMONT ST, MONTEREY, CA 93940, (831) 375-2456) WHO INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT CONTACTED THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/05/2020
Components: AIR BAGS
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1EA******
Summary

MERCEDES-BENZ 2014 C 2 50S HAVE HAD A SERIOUS ISSUE WITH FAULTY HIGH PRESSURE FUEL PUMPS WHEN YOU GO TO GIVE IT A GAS IN A HURRY IT PUTS THE ENGINE INTO A LIMP MODE AND IT WILL NOT GO THIS IS A SERIOUS SAFETY ISSUE AND YOU COULD BE STRUCK BY ANOTHER VEHICLE

02/25/2020
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/23/2020
Components: STRUCTURE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB8EG******
Summary

WHEN IT IS RAINING WATER COME FROM THE TOP OF THE CAR

02/12/2020
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB1EA******
Summary

2014 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS

02/07/2020
Components: AIR BAGS
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70.

02/04/2020
Components: AIR BAGS
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (MERCEDES-BENZ DEALERSHIP LINCOLNWOOD), WAS CONTACT AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONTACT RECEIVED A NOTICE FOR THE MANUFACTURER REGARDING THE RECALL. *BH*BF*JB

02/02/2020
Components: AIR BAGS
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBXEG******
Summary

THE CAR HAS AN OPEN RECALL FOR OVER A YEAR NOW, WITHOUT ANY RESOLUTION. I CANNOT HAVE A PASSENGER IN MY CAR...

01/29/2020
Components: AIR BAGS
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB0EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: NHTSA NUMBER 19V-0109000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/25/2020
Components: AIR BAGS
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1EA******
Summary

WE PURCHASED THE VEHICLE IN NOVEMBER 4, 2019 WITH THE UNDERSTANDING THE RECALL FOR THE AIRBAGS WAS INCOMPLETE. THE RECALL DATE IS JANUARY 18,2019. WE ARE DRIVING THE VEHICLE DAILY AND CONCERNED ABOUT THE AIRBAG RECALL WITH NO ACTION.

01/16/2020
Components: AIR BAGS
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EA******
Summary

A RECALL NOTICE WAS ISSUED A YEAR AGO FOR THIS VEHICLE DUE TO THE TAKATA AIRBAG RECALL. MERCEDES STILL HAS NO INFORMATION AS TO WHEN A FIX FOR THIS ISSUE WILL BE AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH A PASSENGER IN THE FRONT SEAT UNTIL THE AIRBAG IS REPLACED. THERE DOES NOT SEEM TO BE ANY SENSE OF EMERGENCY ON THE PART OF MERCEDES TO RECTIFY THIS SITUATION.

01/13/2020
Components: AIR BAGS
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB6EA******
Summary

CONCERNED THAT 'PARTS ARE UNAVAILABLE' ON THE TAKATA RECALL. WHEN WILL I BE ABLE TO GET THIS REPAIR MADE?

01/08/2020
Components: AIR BAGS
Incident Date: 01/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 19V010000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERRY CULLEN SOUTHLAKE CHEVROLET LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (678)271-8933, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/29/2019
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB5ER******
Summary

I RECEIVED NOTICE THAT TAKATA AIR BAG ON PASSENGER SIDE CAN EXPLODE AND SEND METAL FRAGMENTS STRIKING THE FRONT PASSENGER POSSIBLY CAUSING DEATH. SINCE 2017 NOTHING HAS BEEN DONE TO REMEDY SITUATION.

12/28/2019
Components: AIR BAGS
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB7ER******
Summary

RECEIVED SAFETY RECALL INTERIM NOTICE FROM MERCEDES BENZ DATED FEBRUARY 2019, REGARDING AIR BAG DEFECT. HAVE NOT BEEN CONTACTED SINCE REGARDING REPAIR.

12/23/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

ACCORDING TO MERCEDES-BENZ'S RECALL WEBSITE SPECIFICALLY FOR TAKATA AIRBAG RECALLS (HTTPS://WWW.MBUSA.COM/EN/RECALL/TAKATA-RECALLS), THE PARTS FOR MY VEHICLE WILL NOT BE AVAILABLE UNTIL AUGUST 2020. THE RECALL WAS REPORTED ON JAN 18, 2019. THIS TIME FRAME OF ALMOST 2 YEARS IS UNACCEPTABLE.

12/19/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB6ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED FELDMANN IMPORTS MERCEDES-BENZ (4901 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (952) 837-6300) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/11/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1ER******
Summary

P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE/PERFORMANCE LIMP MODE UPON ACCELERATION

12/09/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/07/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9ER******
Summary

THE CAR WAS STATIONARY AND WHEN TRYING TO START THE STEERING WAS LOCKED AND IGNITION WOULD NOT START. THE CAR HAD THE STEERING LOCKED AND ELECTRONIC IGNITION SWITCH SPONTANEOUSLY CORRUPTED AND REQUIRED REPLACEMENT.

11/29/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8ABXEG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING KEELER MOTOR CAR COMPANY(111 TROY SCHENECTADY RD, LATHAM, NY), THE AUTOMASTER (3328 SHELBURNE RD, SHELBURNE, VT), AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/25/2019
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB8ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING ST CHARLES MERCEDES-BENZ(225 N. RANDALL RD, ST. CHARLES, IL), THE CONTACT WAS INFORMED THAT PARTS NEEDED FOR THE RECALL REMEDY WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. CONSUMER STATES THAT THEY ALSO CONTACTED MERCEDES BENZ OF NAPERVILLE (NAPERVILLE, IL) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. CONSUMER STATES THAT RECALL NOTICE WAS FIRST RECEIVED IN MARCH 2019 WHICH EXCEEDS A REASONABLE TIME FOR THE REPAIR. *DL

11/25/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

THE MERCEDES DEALERSHIP (VALENCIA) IS NOT WANTING TO CHANGE MY AIR BAGS BECAUSE I HAVE TO WAIT FOR MY YEAR. DRIVING MAKES ME FEEL UNSAFE WITH MY CHILDREN I HAVE BEEN HAVING OTHER ISSUES WITH MY CAR DUE TO THIS.

10/31/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) AND HOEHN MOTORS MERCEDES-BENZ (5475 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 438-4454) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/23/2019
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0EG******
Summary

THE AIRBACGS (TAKATA) ARE STILL NOT REPAIRED THE MINIMIZE THE SAFETY TREAT. THE CAR IS A 2014 MERCEDES C250

10/22/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB9EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN FRANCISCO AT 877-554-6016 (LOCATED AT 500 8TH ST, SAN FRANCISCO, CA 94103) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/09/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY 18, 2019. MERCEDES-BENZ OF BEVERLY HILLS (400 FOOTHILL RD, BEVERLY HILLS, CA 90210, (310) 860-4460) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIRS AND WOULD NOT BE AVAILABLE FOR SIX YEARS. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/20/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB7EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (110 W GRAHAM AVE, HEMPSTEAD, NY 11550, (516) 665-1551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/19/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB2EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF AKRON (1361 E MARKET ST, AKRON, OH 44305, (330) 733-7511) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/10/2019
Components: AIR BAGS
Incident Date: 10/16/2017
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SHREWSBURY AT 508-581-5600 (LOCATED AT 760 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

09/06/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C-250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART SHOULD BE AVAILABLE IN MAY OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/06/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). MERCEDES-BENZ OF BIRMINGHAM IRONDALE (750 MERCEDES WAY, IRONDALE, AL 35210, 205-848-7000) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

09/03/2019
Components: AIR BAGS
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8ABXEG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/27/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6, HOUSTON, TX 77079, (281) 492-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 30 MPH AND SWITCHING LANES, THE HORN FAILED TO SOUND WHEN IT WAS PRESSED AND THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/23/2019
Components: ENGINE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 40-50 MPH AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT AND ENGINE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 75,000.

08/19/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000(AIR BAGS). PEPE MOTORS (50 BANK ST SUITE 1, WHITE PLAINS, NY 10606, 914-949-4000) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/16/2019
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB7ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CHERRY HILL (LOCATED AT 2151 NJ-70, CHERRY HILL, NJ 08002, (866) 633-3200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND MAY BE AVAILABLE IN 2020. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/06/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8ABXEA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED HENDRICK MOTORS OF CHARLOTTE MERCEDES-BENZ AT 704-909-6941 (LOCATED AT 5201 E INDEPENDENCE BLVD, CHARLOTTE, NC) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/02/2019
Components: AIR BAGS
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG DISABLED INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WESLEY CHAPEL (813-200-7788, LOCATED AT 2383 WILLOW OAK DRIVE, WESLEY CHAPEL, FL 33544) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/30/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 19V010000 (AIR BAGS). MERCEDES-BENZ OF WINSTON-SALEM (LOCATED AT 691 JONESTOWN RD, WINSTON-SALEM, NC 27103, (336) 760-4580) STATED THAT THE PARTS WERE NOT AVAILABLE AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/24/2019
Components: AIR BAGS
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8ER******
Summary

TAKATA RECALL. "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" HAS BEEN THERE FOR HALF YEAR. AM I RISK PEOPLE'S LIFE DRIVING THIS CAR OR WHAT?

07/07/2019
Components: AIR BAGS
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB6ER******
Summary

TAKATA RECALL..THERE HAS BEEN A RECALL ISSUED SINCE 2017 FOR THE DRIVER AIRBAG BUT REMEDY HAS BEEN DONE..THIS IS VERY DANGEROUS AND LIFE THREATENING..

06/30/2019
Components: SEATS
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB1EA******
Summary

THE FRONT DRIVER SEAT THE STARTED TO RIP

06/26/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EG******
Summary

TAKETA RECALL. I RECEIVED A LETTER ON MARCH, 2019 FROM MERCEDES BENZ, USA TO NOTIFY ME OF THIS RECALL. ON 4/24/19, I CALLED THE CORAL GABLES MERCEDES DEALER AND WAS TOLD THE PARTS WERE NOT IN AND THAT I WOULD RECEIVE A LETTER WHEN THE PARTS ARRIVE. AT HTTPS://WWW.MBUSA.COM/MERCEDES/RECALL, THE STATUS INDICATES THAT THE PARTS ARE STILL NOT IN. SINCE THIS IS A DEFECT THAT CAN CAUSE SERIOUS INJURY OR DEATH, HOW CAN IT TAKE MONTHS FOR THE PARTS TO BE AVAILABLE AND FOR MY VEHICLE TO BE SERVICED?

06/20/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXER******
Summary

THE AIRBAG LIGHT CAME ON. DASH BOARD DISPLAYS LEFT AIRBAG MALFUNCTION, HORN NO LONGER WORKS, DISPLAY CAN NOT BE CLEARED. STEERING MAKE LOTS OF OF CLICKING SOUND WHEN TURNED ON EITHER DIRECTION. TOOK THE CAR TO THE MERCEDES DEALERSHIP FOR DIAGNOSIS. THE INITIAL RESPONSE WAS THAT THE STEERING MODULE FAILED AND MY ASSESSMENT WAS IT IS PROBABLY DUE TO RECALL NO GROUND WIRE RECALL NUMBER 17V627000.. UPON FURTHER INQUIRY THE DEALER TOLD ME THAT THE STEERING MODULE BROKE AND CAME APART. I SUSPECT THIS EITHER DUE TO DEFECTIVE STEERING MODULE OR RECALL # 17V252000 STEERING BOLT. I HAD COMMUNICATED THIS ISSUE TO MBUSA VIA EMAILS AND SEVERAL PHONE CALLS. THEY STILL HAVEN'T AGREED TO COVER THE COST OF THE REPAIR. AFTER SEVERAL CALLS TO THE DEALER, THEY FINALLY SHARED THE PICTURE OF THE STEERING MODULE AS YOU CAN SEE IT ATTACHED. OTHER OWNERS HAVE REPORTED THE SAME PROBLEM. PLEASE SEE PICTURE OF INSTALLED AND NEW MODULE

06/06/2019
Components: AIR BAGS
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB2ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS INVALID.

06/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EG******
Summary

THE INNER DRIVER DOOR HANDLE MECHANISM FAILED LEAVING ME TRAPPED IN THE VEHICLE. THIS IS VERY UNSAFE. THE CAR HAS 61K MILES. THIS IS A DESIGN FLAW ISSUE, NOT WEAR AND TEAR.

05/15/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS OF FORT WORTH (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 263-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/09/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 02/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5HB2EA******
Summary

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15-30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT HE WAS UNAWARE OF HOW HIS FOOT ENDED UP UNDER THE ACCELERATOR PEDAL. THE VEHICLE WAS THEN INVOLVED IN A FOUR VEHICLE COLLISION. THE CONTACT STATED THAT ALONG WITH HIS WIFE WHO WAS IN THE CAR AT THE TIME, SHE WAS INJURED ALONG WITH ONE OTHER OCCUPANT OF ONE OF THE OTHER VEHICLES. IT WAS UNKNOWN WHERE THE WIFE WAS SEATED. MEDICAL ATTENTION WAS SOUGHT SEVERAL DAYS AFTER THE COLLISION BY THE CONTACT AND HIS SPOUSE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. AAA WAS ABLE TO RETRIEVE DATA FROM THE VEHICLE DATA RECORDER. THE CONTACT WAS INFORMED THAT A COMPREHENSIVE REPORT COULD BE ATTAINED BY EQUIPMENT THAT ONLY THE DEALER OR MANUFACTURER POSSESSED. THE VEHICLE WAS NOT REPAIRED. THERE WAS NO DIAGNOSTIC CHECK OR INSPECTION PERFORMED ON THE VEHICLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,366. *JS

05/07/2019
Components: ENGINE
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

IN JUNE OF 2018 WE HAD TO HAVE CAM SHAFT WORK DONE ON OUR CAR WHICH WAS SLIGHTLY OVER THE MANUFACTURE WARRANTY. THIS TOOK TWO TRIPS TO THE SHOP AND ABOUT $10,000 IN REPAIRS BECAUSE THE ONE SIDE FAILED THEN WITHIN A FEW WEEKS THE OTHER SIDE FAILED. I HAVE READ ON THE WEB MANY PEOPLE HAVE HAD THE SAME ISSUE AND IT BEGINS RIGHT AFTER THE WARRANTY GOES OUT. NOW THERE IS AN ISSUE WITH THE TIMING CHAIN WHICH I READ SHOULD HAVE BEEN REPLACED WHEN THE CAM SHAFT WORK WAS DONE. ALL THESE ISSUES WITH THE SAME MODEL AND THERE HAS BEEN NO RECALL. MERCEDES TOLD US IT IS A PROBLEM WITH THE C250 AND IT WILL PROBABLY HAVE TO BE DONE AGAIN AFTER ANOTHER 50,000 MILES. I DON'T UNDERSTAND IF THEY ARE AWARE OF THIS ISSUE WHY THEY HAVE NOT CORRECTED IT. IT COSTS ABOUT $5000 EACH TIME!

05/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9ER******
Summary

CAR WAS BEING DRIVEN AT APPROXIMATELY 60 MPH ON THE COURTNEY CAMPBELL CAUSEWAY HIGHWAY, ON A STRAIGHTAWAY, THAT CONNECTS CLEARWATER TO TAMPA, FLORIDA. SUDDENLY THE (CLOSED) SUNROOF SPONTANEOUSLY EXPLODED, CAUSING A VERY LOUD NOISE AND SHATTERED GLASS TO FALL DOWN INTO THE PASSENGER COMPARTMENT. MY WIFE, WHO WAS DRIVING MANAGED TO MAINTAIN CONTROL OF THE CAR AND PULL TO THE SIDE OF THE ROAD. GIVEN THE CAR'S SPEED AND SURROUNDING TRAFFIC (MORNING RUSH HOUR) IT IS UNBELIEVABLE THAT THE SUNROOF EXPLOSION DID NOT CAUSE AN ACCIDENT. THE POLICE WERE CALLED AND ARRIVED ON SCENE. NO POLICE REPORT WAS FILED, AS THERE WAS NO ACCIDENT AND NO INJURY. THE CAR WAS TAKEN TO MERCEDES BENZ OF TAMPA BAY. THEY TOOK PICTURES AND GAVE US A LOANER CAR AND SAID THAT THEY WOULD MAKE A DETERMINATION AS TO WHO WOULD BE RESPONSIBLE FOR THE REPAIR. THE INCIDENT OCCURRED ON 5/1/2019 AT ROUGHLY 7:45 AM. IT WAS NOT UNTIL FRIDAY, 5/3/2019 THAT WE HEARD FROM THE SERVICE CONSULTANT, INDICATING THAT THE CAR WAS OUT OF WARRANTY AND THEREFORE THE REPAIR WAS OUR RESPONSIBILITY. IT TOOK THE DEALERSHIP OVER 2.5 DAYS TO MAKE THAT DETERMINATION ... SEEMS LIKE THAT DETERMINATION COULD HAVE BEEN MADE IN ABOUT 5 MINUTES. COULD IT BE THAT MERCEDES BENZ USA WAS INVOLVED IN EVALUATING THE RESULTING LIABILITY IF THEY WERE TO TAKE RESPONSIBILITY? GIVEN THAT THERE WAS NO IDENTIFIABLE CAUSE FOR THE EXPLODING SUNROOF, IT IS EVIDENT TO ME THAT IT'S A MANUFACTURERS DEFECT THAT COULD EASILY HAVE CAUSED AN ACCIDENT AND SERIOUS INJURY OR DEATH, AND YET MERCEDES BENZ ASSUMES NO RESPONSIBILITY. A COST TO REPAIR/REPLACE THE SUNROOF GLASS WAS PROVIDED VERBALLY (OVER $1,700.00). THIS SPONTANEOUS EXPLOSION OF A SUNROOF IS APPARENTLY SOMETHING THAT HAS OCCURRED IN THE PAST WITH MERCEDES BENZ, AS WELL AS OTHER CAR MANUFACTURERS. THIS COULD HAVE A CATASTROPHIC OUTCOME ... ANY TIME IT HAPPENS.

05/06/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839, (877) 754-1476) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/01/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/29/2019
Components: AIR BAGS
Incident Date: 04/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8AB5EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED AN UNKNOWN DEALER TO NOTIFY THEM ABOUT THE AIR BAG FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

04/25/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHLAKE, 10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-4833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

04/23/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 02/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5HB2EA******
Summary

2014 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO DEFECTIVE ACCELERATION SYSTEM. *LD THE CONSUMER STATED THE CRUISE CONTROL MALFUNCTIONED CAUSING A 4 CAR COLLISION. THE CONSUMER STATED THE INFORMATION IN THE POLICE REPORT WAS FALSE AND THAT THE CRASH WAS INADEQUATELY INVESTIGATED. *JS

04/13/2019
Components: AIR BAGS
Incident Date: 04/13/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDHF8JB0EA******
Summary

FRONT RIGHT MALFUNCTION

04/11/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TUCSON AT 520-886-1311 (LOCATED AT 6350 E GRANT RD, TUCSON, AZ 85715) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/05/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4ER******
Summary

I RECIEVED A RECALL NOTICE FOR TAKATA AIRBAGS IN FEBRUARY OF 2019. MERCEDES SAYS THAT YOU GUYS ARE THE HOLDUP WITH REPLACEMENT PARTS. AS THE LETTER STATES THAT I AM BASICALLY USING MY VEHICLE AT MY OWN RISK UNTIL REPLACEMENT HAS BEEN MADE, I WANT A RECORD OF MY UNHAPPINESS AND FEAR. MY LOVED ONES RIDE IN THIS CAR WITH ME AND I FEEL AS THOUGH I AM PUTTING THEM AT UNNECESSARY RISK. UNACCEPTABLE.

03/28/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0EG******
Summary

RECALL INFORMATION: PASSENGER SIDE AIR BAG SUMMARY: MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. (TAKATA). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG.

03/22/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB4FG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO KEYES EUROPEAN MERCEDES-BENZ (LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 574-5053) WHO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/21/2019
Components: AIR BAGS
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

03/20/2019
Components: AIR BAGS
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/20/2019
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS,WHEELS,SERVICE BRAKES
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB7ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V10000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GOLDEN BRIDGE (321 NY-22, GOLDEN BRIDGE, NY 10526, (914) 232-8122) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE ALSO HAD ELECTRICAL FAILURES AND ONE OF THE RIMS FRACTURED. ALSO, THE POWER STEERING AND BRAKES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF. CONSUMER STATED 2-3 TIRE AND RIM REPLACEMENTS FIRST 4 MONTH OF PURCHASING IT. CONSUMER PURCHASED A SECOND CAR. AGAIN SECOND HAD HAD CREAKED RIM ON THE WHEEL, WHICH CONSUMER REPLACED. CONSUMER HAD CRACKED WHEEL, LANE ASSIST HAD ELECTRICAL FAULT, REPLACED ACCELERATOR PEDAL, REPLACED HORN PLATE, STEERING WHEEL AGAIN VIBRATION MOTOT MALFUNCTION, REMOVE BATTERY, REPLACED 12/18. CONSUMER HAS RECEIVED 4 SAFETY RECALL LETTERS ON THIS CAR AND OUT OF 4 LETTERSM, 2 CAME IN 2/19, 3/19. CAR'S WARRANTY IS UNTIL 4/2019.*JB

03/15/2019
Components: AIR BAGS
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK INGRAM MOTORS (227 EASTERN BLVD MONTGOMERY, AL 36117, (334) 277-5770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2019
Components: AIR BAGS
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT WENT ONLINE AND FOUND THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1EA******
Summary

THE REAR SPOILER FLEW OFF THE TRUNK OF THE CAR AND BECAME ARIBORNE WHILE DRIVING ON THE HIGHWAY AT 75 MILES AN HOUR.

03/12/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB8EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/07/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB7EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/02/2019
Components: AIR BAGS
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXEA******
Summary

TAKATA RECALL IT IS TAKING TOO LONG FOR REPLACEMENT PARTS FOR THIS RECALL. I HAVE OWNED THE CAR FOR A YEAR NOW, AND I DO NOT FEEL SAFE DRIVING IT.

02/25/2019
Components: AIR BAGS
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EA******
Summary

I SPECIFICALLY CHECKED FOR ANY VEHICLE RECALLS WHEN PURCHASING THIS VEHICLE AND EVEN THOUGH IT WAS MORE THAN I WANTED TO SPEND, I WANTED A CAR THAT WOULD NOT HAVE A TAKADA AIRBAG RECALL BECAUSE THE LINCOLN MKZ I PREVIOUSLY OWNED HAD THE TAKADA AIRBAG RECALL AND THERE WAS NO RESOLUTION. I WAS TERRIFIED WHEN MY DAUGHTER TOTALED THE MKZ AND I SPECIFICALLY WANTED TO PURCHASE A VEHICLE WITH NO AIRBAG RECALL. TODAY 02/25/2019 I WAS INFORMED FOR THE FIRST TIME THAT THE MERCEDES BENZ I HAD PURCHASED HAD A TAKEDA AIRBAG RECALL. THAT RECALL GOES BACK TO 01/1990! HOW IS IT POSSIBLE THAT THE VIN # SEARCH STATED THIS VEHICLE HAD NO RECALLS WHEN I PURCHASED IT, THAT INFORMATION SHOULD HAVE BEEN TRANSPARENT AND DISCLOSED. THIS SHOULD BE A VIOLATION OF MY RIGHT, ESPECIALLY SINCE I SPECIFIED THAT I DID NOT WANT A VEHICLE WITH AN AIRBAG RECALL. NOW I AM IN DEBT FOR A VEHICLE THAT HAS A SERIOUS RECALL WITH NO RESOLUTION. AGAIN FEARFUL AND STRESSED BECAUSE IT WAS A GIFT FOR MY DAUGHTER. THIS NEEDS TO STOP. HUGE CORPORATIONS PREFERRING TO SETTLE INDIVIDUAL SERIOUS ACCIDENTS OR CASUALTIES INSTEAD OF FIXING THE ISSUE BECAUSE IT IS NOT COST EFFECTIVE. I WAS LIED TO INTENTIONALLY TO ENSURE A SALE OF THEIR VEHICLE WITHOUT DISCLOSING FULL INFORMATION.

02/25/2019
Components: AIR BAGS
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS (MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS)). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/24/2019
Components: AIR BAGS
Incident Date: 02/23/2019
Crash: No
Fire: No
Summary

TAKATA AIRBAGS MERCEDES DEALERS CONTINUE TO SALE VEHICLES LIKE THEY SOLD ME THE CAR WITH RECALL. THIS IS THE SECOND RECALL ON MY VEHICLE. THE FIRST TIME IT TOOK THEM 5 MONTHS TO ADD GROUNDING TO MY STEERING COLUMN. RELATED TO AIR BAGS. NOW THE PASSENGER AIR BAG IS BAD . 19 DEATHS HAVE BEEN DOCUMENTED DO TO AIR BAG FAILURE. WHEN IS ENOUGH. YOU GUYS NEED TO PUT A STOP TO THIS CRIME.

02/20/2019
Components: AIR BAGS
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB5EG******
Summary

THERE HAVE BEEN TWO RECALLS ON MY CAR THAT ARE SAID TO BE DANGEROUS AND EVEN DEADLY, YET MERCEDES HAS NOT HAD PARTS TO FIX MY CAR TO A SAFE CONDITION FOR MONTHS AND STATE IT WILL YEARS BEFORE THEY WILL HAVE THE PARTS (2020). THIS IS AN UNREASONABLY DANGEROUS SITUATION THEY HAVE PLACED ME IN AS A PAYING CUSTOMER AND IS A BREACH OF ACCEPTABLE STANDARDS. TWO RECALLS ARE CURRENTLY THREATENING MY LIFE AND THE LIFE OF ANY PASSENGER WHEN THE CAR IS UTILIZED, A SHORT IN THE STEERING COLUMN CAN CAUSE THE AIRBAG TO BLOW AT ANY TIME AND A DEFECTIVE AIRBAG ON PASSENGER SIDE CAN SEND SHRAPNEL FLYING THAT IS REPORTED TO BE A POSSIBLE CAUSE OF DEATH OR SERIOUS INJURY. MERCEDES ONLY APOLOGIZES CLAIMING THEY HAVE NO PARTS AND NO WAY TO MAKE MY CAR SAFER BY DISABLING MECHANISMS FROM BOTH RECALLS TO MAKE MY CAR SAFER.

02/14/2019
Components: AIR BAGS
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND AN UNKNOWN NHTSA CAMPAIGN NUMBER REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF BOTH HER DAUGHTER AND HERSELF IN THE EVENT THAT THE AIR BAGS COULD DEPLOY UNEXPECTEDLY. THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES AT (954) 644-5035 (LOCATED AT 14199 PINES BLVD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR THE UNKNOWN RECALL.

02/06/2019
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB1E2******
Summary

TAKATA RECALL MERCEDES ADVISES REPLACEMENT PART NOT AVAILABLE UNTIL MAY 2020. CONSIDERING DANGER OF DEATH/DISFIGUREMENT FROM AN IMPACT INCIDENT, THIS DELAY TO REPAIR IS EXCESSIVE AND UNACCEPTABLE.

01/24/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB3EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002, (856) 663-3200) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) BECAUSE THE SRS WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

01/19/2019
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EG******
Summary

2014 MERCEDES C 250 1) SMELLS OF STRONG FUEL FUMES INSIDE AND OUTSIDE OF VEHICLE 2) STALLS WHEN ATTEMPTING TO PASS VEHICLES OR ACCELERATE SOMETIMES 3) RED PAINTING HAS CLEAR COAT FINISH PEELING 4) CAR SMELLS LIKE SPOILED MILK / MILDEW DURING SUMMER MONTHS WHEN AIR CONDITIONER IS STARTING

12/20/2018
Components: STEERING
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8ER******
Summary

STEERING WHILE CONDUCTING

12/15/2018
Components: AIR BAGS
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9ER******
Summary

I RECIEVED A RECALL ON MY VEHICLE FOR ELECTRICAL GROUNDING AND INADVERTANT AIRBAG DEPLOYMENT. HOWEVER DESPITE MULTIPLE CALLS TO THE LOCAL MERCEDES BENZ SERVICE CENTER FOR THE LAST PAST ONE MONTH, I WAS TOLD THE "PART" WAS NOT AVAILABLE AND THAT THEY WERE WAITING FOR IT FROM THE COMPANY. I FEEL ONE MONTH IS QUITE A LONG TIME TO GET A"PART" WHICH IS O A RECAL SAFETY ISSUE. I WONDER IF YOU COULD PLEASE DO THE NEEDFUL

11/07/2018
Components: ENGINE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHEN THE CONTACT PRESSED THE PUSH START BUTTON, IT TOOK APPROXIMATELY ONE MINUTE TO START THE ENGINE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST THREE MONTHS ON A DAILY BASIS, BUT WAS NOW OCCURRING APPROXIMATELY FOUR TIMES PER DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TIMING CHAIN AND CAM SHAFT FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

08/24/2018
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB7ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH MALFUNCTIONED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT ROLLED DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE TO EXIT THE VEHICLE. MERCEDES-BENZ OF MARION (2604 WEST DEYOUNG STREET, MARION, ILLINOIS 62959, (618) 997-1313) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DRIVER'S DOOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,500.

08/23/2018
Components: STRUCTURE
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7EG******
Summary

DOOR HANDLE BREAKS FROM THE INSIDE, CAUSE IT TO BECOME COMPLETELY NON-FUNCTIONAL. PASSENGERS CANNOT GET OUT OF THE CAR FROM THE INSIDE.

08/22/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2DA******
Summary

TAKATA RECALL. OUR COMPLAINT IS REGARDING THE UNREASONABLE DELAY IN PROVIDING US WITH A GOOD REPLACEMENT PART. BECAUSE OF THE RECALL WE HAVE BEEN UNABLE TO USE THE CAR OR RISK SERIOUS BODILY INJURY OR DEATH IF THE AIRBAG SHOULD DEPLOY AND EXPLODE. IN THE MEANTIME WE HAVE TO FIND ALTERNATE TRANSPORTATION, CONTINUE MAKING PAYMENTS ON THE CAR, AND ARE UNABLE TO SELL IT. SHOULD WE DECIDE TO USE IT AND GET INJURED BY THE AIRBAG WE WILL HAVE NO REMEDY AT LAW BECAUSE WE THEY WILL CONSIDER THAT ASSUMED THE RISK BY USING IT EVEN WITH KNOWLEDGE OF THE RECALL. WE WANTED OUR REPLACEMENT PART MONTHS AGO AND NOW ITS BEEN JUST TOO LONG. OTHER VEHICLES WITH THE SAME RECALL HAVE HAD REPLACEMENTS ALREADY. MERCEDES BENZ IS NOT ACTING FAST ENOUGH AND THIS DELAY CAN ONLY CAUSE MORE PROBLEMS FOR OUR SOCIETY AS A WHOLE AS SOME PEOPLE MAY CONTINUE TO USE THEIR CARS DESPITE THEW RECALL. WE RECEIVED OUR NOTICE IN FEBRUARY OF 2018. TO THE QUESTION BELOW REGARDING "WHEN DID THIS HAPPEN" I USED THE DATE OF THE RECALL NOTICE. WE HAVE AVOIDED USING THE CAR AND HAVE NOT BEEN INVOLVED IN AN ACCIDENT. THANK YOU.

07/30/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) WAS RECEIVED IN OCTOBER OF 2017. THE DEALER (MERCEDES-BENZ OF FT. LAUDERDALE, 2411 S. FEDERAL HIGHWAY, FT LAUDERDALE, FL) INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/19/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SRS WARNING INDICATOR WAS RESET. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (MERCEDES-BENZ OF TAMPA, 4400 NORTH DALE MABRY HIGHWAY, TAMPA, FL 33614, (813) 579-2138) WHERE IT WAS DIAGNOSED THAT THE SRS WARNING INDICATOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,200. *TT CONSUMER STATED CALLED MERCEDEZ BENZ HOTLINE & CUSTOMER SERVICE TWICE. 1ST THEY TOLD IF SRS LIGHT WAS ON TO STOP DRIVING CAR IMMEDIATELY & HAVE IT TOWED TO THE DEALER- WHICH I DID ON 12-13-17. SRS LIGHT WAS RESET BY DEALER AFTER HAVING CAR FOR 5 DAYS ON 1-2-18 LIGHT (SRS) CAME ON AGAIN& I HAD CAR TOWED TO DEALER AGAIN. AT THIS TIME DEALER TOLD THERE WAS NOTHING MORE THEY COULD DO FOR ME. UPDATED 10/9/18*JB

06/19/2018
Components: AIR BAGS
Incident Date: 03/14/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

06/18/2018
Components: AIR BAGS
Incident Date: 06/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING AT AN UNKNOWN SPEED, THE SRS INDICATOR SUDDENLY ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) IN OCTOBER OF 2017. AFTER NOTIFYING THE DEALER (FLETCHER JONES MERCEDES-BENZ IN LAS VEGAS, NV), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

06/14/2018
Components: AIR BAGS
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

06/12/2018
Components: STRUCTURE
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3ER******
Summary

I WAS DRIVING ON THE FREEWAY AT AROUND 9AM CST HEADED TO DFW AIRPORT WHEN ALL OF A SUDDEN I JUST HEARD A LOUD BANG. I IMMEDIATELY FELT PRESSURE IN MY EARS AND IT NOW FELT LIKE THERE WAS A WINDOW OPEN. HAVING PULLED OUT TO A SAFE SPOT ON THE SIDE OF THE FREEWAY TO INSPECT THE VEHICLE, I WAS SHOCKED TO SEE THE SUNROOF GLASS IS WHAT HAD EXPLODED.

06/11/2018
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RBM OF ATLANTA INC., 7640 ROSWELL RD, ATLANTA, GA 30350, 770-390-0700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/08/2018
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXEG******
Summary

HI, WE WERE LIVING IN THE USA AND RECENTLY MOVED TO CANADA AND IMPORTED OUR CAR AS WELL. THIS IS WHEN WE REALIZED THAT THERE IS AN ACTIVE RECALL ON OUR CAR. BECAUSE OF THIS RECALL WE ARE NOT ABLE TO COMPLETE THE INSPECTION AND REGISTER OUR CAR IN CANADA. WE HAVE BEEN FOLLOWING UP WITH MERCEDES USA FOR MORE THAN 6 MONTHS NOW AND NO UPDATE ON THIS. KINDLY HELP US IN THIS REGARD.

06/07/2018
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB0ER******
Summary

TAKATA RECALL. CONSUMERS HAVE BEEN IN A WAITING PERIOD FOR A TRAGEDY TO HAPPEN WITH THE SRS . WHEN WILL A SOLUTION BE PROVIDED BY THE MANUFACTURER AND AVAILABLE TO CONSUMERS? I DO NOT WANT ANYTHING TO HAPPEN TO ME OR MY FAMILY MEMBERS BECAUSE OF A SLOW OR NO RESPONSE IN SOLVING THIS SRS PROBLEM. I DO NOT NEED THE MONEY, BUT I DO WANT TO KEEP MY HEALTH AND LIFE!!

06/07/2018
Components: AIR BAGS
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXEG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SAN DIEGO AT (858) 569-6900 (LOCATED AT 4750 KEARNY MESA RD, SAN DIEGO, CA 92111) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4ER******
Summary

THE DRIVER'S SIDE INTERIOR DOOR HANDLE IS DEFECTIVE AND BROKEN. MBUSA REFUSES TO HONOR EXTENDED WARRANTY TO REPLACE DEFECTIVE PARTS.

05/31/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/22/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB6EA******
Summary

I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY

05/25/2018
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE SRS INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

05/25/2018
Components: AIR BAGS
Incident Date: 05/22/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB6EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND CAUSED THE CONTACT TO SUSTAIN RIB INJURIES AND A BROKEN TOE, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO COLLISION CENTER. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

05/25/2018
Components: STEERING,AIR BAGS
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EG******
Summary

MY STEERING WHEEL STARTED TO CLICK WHEN I TURNED IT, DIDN'T THINK ANYTHING OF IT. I WAS RECENTLY PULLING INTO A PARKING SPOT AND MY STEERING WHEEL MADE A LOUD POP AND GOT STUCK, THEN A LOUD CRACK AGAIN AND STARTED TO WORK. IT STILL CLICKS AND NOW MY PASSENGER AIRBAG LIGHT IS ON PERMANENTLY. I WENT TO THE DEALERSHIP IN OXNARD AND THEY SAID IT WOULD BE 175 TO CHECK ABOUT THE AIRBAGS EVEN THOUGH THERE IS A RECALL. THEY ALSO SAID THEY DON'T HAVE THE PARTS NEEDED TO MY STEERING WHEEL. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR. THE HORN DOESN'T WORK AND NEITHER DO ANY OF THE BUTTONS ON MY STEERING WHEEL.

05/24/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 04/05/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF4HB7ER******
Summary

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THAT THEY WERE NOT LIABLE FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,200.

05/22/2018
Components: AIR BAGS
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER SEVEN MONTHS AGO. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN

05/14/2018
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB5EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. SEVERAL MONTHS AGO, THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) IN MARCH OF 2018 AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND WOULD BE RELEASED ON MARCH 16, 2018. THE PARTS WERE STILL NOT AVAILABLE AND THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THEY WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/10/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/16/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF4HB7ER******
Summary

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, 561-689-6363) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE GUSHED FROM UNDERNEATH THE HOOD WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. FLAMES APPROXIMATELY SEVEN FEET HIGH POURED OUT FROM THE HOOD AND ENGULFED THE ENTIRE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED BACK TO THE DEALER. THE DEALER STATED THAT THE FAILURE WAS NOT CAUSED BY THE PREVIOUS REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 50,187.

05/03/2018
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB3EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED IN NOVEMBER OF 2017. THE DEALER (MERCEDES-BENZ OF WHITE PLAINS, 50 BANK ST, WHITE PLAINS, NY 10606) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/02/2018
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 04/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8AB1ER******
Summary

I WAS STOPPED IN FRONT OF MY GARAGE (WAITING FOR THE DOOR TO GO UP). WHEN I LIGHTLY PRESSED ON THE GAS PEDAL TO PULL IN, THE ENGINE ROARED AND THE CAR SUDDENLY LEAPED FORWARD AT A VERY HIGH RATE OF SPEED, GOING THRU MY DETACHED GARAGE WALL. THE ACCELERATOR PEDAL STUCK AND I COULD NOT GET THE CAR TO STOP. I HAVE PULLED INTO THIS GARAGE THOUSANDS OF TIMES AND KNEW THIS WAS THE CAR. SLAMMING ON THE BRAKES COULD NOT STOP THE CAR BECAUSE IT WAS ACCELERATING TOO QUICKLY. HITTING THE BRICK FACADE OF THE CONDOMINIUM, BEYOND THE DETACHED GARAGE WAS THE ONLY THING THAT STOPPED THE CAR. NO AIRBAGS DEPLOYED, WHICH I THOUGHT THEY SHOULD HAVE BECAUSE OF THE IMPACT. EVEN THOUGH I ONLY TRAVELED APPROXIMATELY 30 FEET, THE CAR ACCELERATED SO QUICKLY, IT TOTALED THE CAR. THE CAR IS CURRENTLY UNDER RECALL AS OF NOVEMBER 2017, FOR A STEERING COLUMN ISSUE, WHICH INCLUDES IMPROPERLY GROUNDED COMPONENTS AND THE STEERING COLUMN CLOCK SPRING BEING BROKEN ISSUE RELATED TO THE AIRBAGS DEPLOYING WHILE DRIVING THE CAR. I HAVE TIRED SEVERAL TIMES TO HAVE THE CAR REPAIRED AND HAVE BEEN TOLD THE MERCEDES DEALERSHIP STILL DOES NOT HAVE THE PART. PER THE DEALERSHIP AND MERCEDES, I WAS ADVICED I WOULD RECEIVE A LETTER WHEN IT WAS AVAILABLE. I PURCHASED THE CAR USED AND HAVE SINCE FOUND OUT SINCE THIS IS THE THIRD RECALL ON THIS VEHICLE. I BELIEVE IT HAD TO BE SOMETHING WITH EITHER THE ACCELERATOR AUTOMATICALLY ENGAGING. IT WAS ALMOST LIKE THE CRUISE CONTROL QUICKED IN. SINCE IT IS UNDER RECALL FOR THE STEERING WHEEL RELATED ISSUE, I DON'T KNOW IF IT AFFECTED THE CRUISE CONTROL AND CAUSED THIS TO HAPPEN.

04/23/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4ER******
Summary

I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AND IT CLEARLY STATES THAT MERCEDES WILL. HELP!!!!! MY CAR WAS IN MOTION. MY CAR IS STILL AT THE DEALER FOR THIS ISSUE HELP!!

04/23/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: COMPLAINT N******
Summary

I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AND IT CLEARLY STATES THAT MERCEDES WILL. HELP!!!!! MY CAR WAS IN MOTION. MY CAR IS STILL AT THE DEALER FOR THIS ISSUE HELP!!

04/16/2018
Components: STEERING,AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF ARCADIA, 626-701-8904, 101 N SANTA ANITA AVE, ARCADIA, CA 91006) AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/11/2018
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB2EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PORTLAND, 605 SW NAITO PKWY, PORTLAND, OR 97201, (877) 683-1342) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/11/2018
Components: AIR BAGS
Incident Date: 10/10/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, (888) 398-3936) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

04/06/2018
Components: AIR BAGS
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB1EG******
Summary

I OWN A 2014 MERCEDES-BENZ C300. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V627 (AIR BAGS). HOWEVER, THE PARTS TO COMPLETE REPAIR ARE STILL UNAVAILABLE. THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO FIX THE PROBLEM AS THE RECALL NOTICE WAS RECEIVED 6 MONTHS AGO. THE DEALER (MANSFIELD MOTOR GROUP 1493 PARK AVE WEST MANSFIELD OHIO 44906) WAS CONTACTED AND HAS AGAIN CONFIRMED THAT THE PARTS ARE NOT AVAILABLE FOR THE RECALL REMEDY. THE VIN TOOL CONFIRMS RECALL PARTS ARE NOT AVAILABLE.

04/04/2018
Components: POWER TRAIN
Incident Date: 03/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDSJ4EB8EN******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED FORWARD ONTO THE LAWN. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE IGNITION, THE INSTRUMENT PANEL DISPLAYED 'CAR WILL ROLL'. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

03/28/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/11/2017
Crash: Yes
Fire: No
Summary

WHILE SLOWING TO APPROACH A PARKING SPACE, THE CAR SPED FORWARD AND JUMP THE CURVE CRASHING INTO A STOREFRONT. NO ONE INJURED. STEPPING ON THE BRAKES DID NOT STOP OR EVEN SLOW DOWN THE CAR.

03/26/2018
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2017. THE DEALER FLETCHER JONES MOTORCARS (LOCATED ON JAMBOREE RD, NEWPORT BEACH, CA 92600) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT

03/16/2018
Components: AIR BAGS
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (PLAZA MERCEDES-BENZ, 11910 OLIVE BLVD, CREVE COEUR, MO 63141) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/09/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HBXEA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 17, 2017. MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON ROAD, AUGUSTA, GA 30907, 707-860-11111) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/26/2018
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7ER******
Summary

2014 MERCEDES-BENZ C250. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

02/23/2018
Components: STEERING,AIR BAGS
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0EA******
Summary

I NEED TO HAVE THE RECALL TAKEN CARE OF. NOTHING HAPPEN YET!

02/03/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EA******
Summary

TAKATA RECALLS

01/30/2018
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0EG******
Summary

CAR SUBJECT TO RECALL #17V627 DATED OCT. 6, 2017. DEALER ADVISES NO REMEDY AVAILABLE MORE THAN 3 MONTHS LATER. RISK IS INADVERTENT AIRBAG DEPLOYMENT THAT CAN CAUSE INJURY OR INCREASE RISK OF A CRASH. PROBLEM ALSO PREVENTS MY SELLING THE CAR. PLEASE HELP.

01/29/2018
Components: AIR BAGS
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB2ER******
Summary

DID NOT RECEIVE NOTICE REGARDING RECALL ONLY RECEIVED NOTICE THAT THE COMPANY WAS FILING BANKRUPTCY REGARDING THIS RECALL

01/29/2018
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EG******
Summary

MERCEDES HAS HAD A RECALL ON MY PASSENGER AIR BAG AND HAVEN'T DONE ANYTHING YET FOR OVER A YEAR. THEY SAID THEY DIDN'T HAVE THE PARTS TO REPLACE THE AIRBAG. THIS IS A SAFETY ISSUE.

01/26/2018
Components: STEERING,AIR BAGS
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBLJ65G6XF******
Summary

I RECEIVED A RECALL NOTICE FOR THE TAKATA AIRBAG INFLATORS. MY MERCEDES IS AFFECTED; HOWEVER, THERE HAS NOT BEEN A FIX PROVIDED

01/22/2018
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDSJ4EB7EN******
Summary

TAKATA RECALL HEADLIGHT, MODULES COMPONENT CONTROLLING THE HEADLIGHT, AND THE SEAL. MOIST GETS IN THE HEADLIGHT AND DAMAGES THE LIGHT. HAD TO PLACE ON BOTH HEADLIGHTS AND THE MODULES UNITS IN THE BACK OF HEADLIGHTS THAT CONTROLS ALL LIGHTS. WAS IN MOTION BOTH TIMES. DASHBOARD INDICATED CHECK ALL LIGHTS; IT WAS CORRECT. BOTH NEEDED SERVICED

01/19/2018
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (MERCEDES-BENZ OF SAN JOSE, 3000 E CAPITAL EXPY, SAN JOSE, CA 95148) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/14/2018
Components: AIR BAGS
Incident Date: 10/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8AB8EG******
Summary

WHILE IN MOTION (DRIVING) ANOTHER DRIVER TURNED IN FRONT OF ME, CAUSING ME TO T-BONE HER (POLICE REPORT WITH DESCRIPTION ATTACHED). I SLAMMED ON BRAKES TO TO LESSEN THE UNAVOIDABLE IMPACT. I ESTIMATE MY SPEED AT 30-35 MPH. MY AIRBAGS FAILED TO DEPLOY. MY CAR WAS TOTALED, AS WAS THE OTHER DRIVER I HIT. I HAD 2 SPIRAL METACARPAL FRACTURES IN MY LEFT HAND FROM HITTING THE STEERING WHEEL THAT REQUIRED SURGICAL PLACEMENT OF TWO PLATES AND 12 SCREWS, AND MY KNEES HIT THE DASH BOARD, MY RIGHT HIP BRUISED FROM SEATBELT,I SPRAINED NECK AND BACK AND PARTIALLY TORN LEFT ROTATOR CUFF. ALL OF THE OTHER DRIVERS AIRBAGS DEPLOYED, AND SHE WALKED AWAY FROM THE ACCIDENT. NOT ONE OF MY AIRBAGS DEPLOYED.I WAS TAKEN TO THE EMERGENCY ROOM VIA AMBULANCE FROM THE SCENE. MY LEFT PANT LEG WAS CUT BY PARAMEDICS TO SEE MY KNEE THAT HAD OBVIOUS BRUISING AND SWELLING. I WAS DISCHARGED BEING TOLD I NEEDED TO FOLLOW UP WITH A HAND SURGEON TO HAVE MY BONES IN MY HAND REPAIRED AFTER X RAYS. I'VE BEEN OUT OF WORK SINCE THE ACCIDENT. I GO TO HAND THERAPY 3XS A WEEK AND PT AND CHIRO 2XS A WEEK. NOT SURE IF I NEED TO HAVE ADDITIONAL SURGERIES ON MY SHOULDER AND WRIST

01/08/2018
Components: STEERING,AIR BAGS
Incident Date: 11/02/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A MONTH AGO. THE DEALER (RAY CATENA OF UNION, 2585 US-22, UNION, NJ 07083, (908) 379-7200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 27,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/08/2018
Components: AIR BAGS
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB3EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF HUNTINGTON (1103 E JERICHO TURNPIKE, HUNTINGTON, NY 11743) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

01/04/2018
Components: STRUCTURE
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0ER******
Summary

INOP DRIVER DOOR INTERIOR HANDLE. DEFECT AFFECTS THE SAFETY INTEGRITY OF THE PRODUCT. TOOK IT TO DEALER FOR WARRANTY REPAIR 6 MONTHS AGO AND THEY STILL ARE UNABLE TO FIX IT.

12/30/2017
Components: AIR BAGS
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4EG******
Summary

TAKATA RECALL - I RECEIVED NOTIFICATION IN OCTOBER 2017 TK HOLDINGS INC.'S CHAPTER 11 BANKRUPTCY. THIS WAS THE FIRST NOTIFICATION THAT I RECEIVED THAT MY 2014 MERCEDES C300 HAD A RECALL. THE MANUFACTURER AND DEALER NEVER PROVIDED ONE. I LOOKED UP ON-LINE REGARDING THE RECALL AND DISCOVERED MY CAR IS AFFECTED. I HAD SCHEDULED SERVICES AT THE DENVER MERCEDES DEALERSHIP ON 12/28/17 AND TOOK IN THE DOCUMENTATION I HAD RECEIVED/DISCOVERED ON-LINE AND ASKED MY SERVICE REP ABOUT IT. HE TOLD ME THAT I NEEDED TO GO ON-LINE AND REGISTER. THAT WAS IT. IF MY CAR HAS BEEN RECALLED FOR A SAFETY REASON I CERTAINLY DESERVE MORE OF AN EXPLANATION THAN BEING TOLD TO GO REGISTER ON-LINE. WHEN WILL THE DEFECT BE RECTIFIED AND WHEN WILL THE MANUFACTURER/DEALER CORRECT THE DEFECT SO THAT I AM NOT IN DANGER?

12/29/2017
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EG******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF RICHMOND AT (804) 755-9300 (8225 W. BROAD ST., HENRICO, VA 23294) AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2017
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB9EA******
Summary

STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFETY RECALL EXCEPT "AS IS" THROUGH AN AUTO AUCTION, WHICH LOWERS THE VALUE OF MY CAR BY OVER $2,000 VERSUS A NORMAL DEALER TRADE. HOW DO I RECOVER THIS LOSS WITHOUT SUING MERCEDES? ARE THERE ANY GOVERNMENT REMEDIES OTHER THAN PRIVATE LAWSUIT?

12/21/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRITZ | MERCEDES-BENZ OF SAVANNAH DEALER (7000 ABERCORN ST, SAVANNAH, GA 31406) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

12/05/2017
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB1ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WILMING TON LOCATED AT 3801 LANCSTER PIKE, WILMINGTON, DE WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/22/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB2EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING 65 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE DUE TO AN ABRUPT STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED MINOR INJURIES AND PAIN THAT REQUIRED MEDICAL ATTENTION AND A PHYSICAL THERAPIST. THE VEHICLE WAS TOWED TO AN UNKNOWN BMW COLLISION AUTO CENTER. THE VEHICLE WAS NOT DECLARED TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

11/15/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1EA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF ALEXANDRIA, 200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) INSPECTED WHAT WAS REQUIRED TO SERVICE THE VEHICLE, BUT WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/10/2017
Components: STEERING,AIR BAGS
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EA******
Summary

TAKATA RECALL: TO DATE NOTHING HAS HAPPENED. HOWEVER, MY AUTO IS LISTED IN THE AIRBAG RECALL NOTICE AS HAVING DEFECTIVE GROUNDING IN THE STEERING COLUMN WHICH COULD LEAD TO A PREMATURE DEPLOYMENT OF THE AIRBAG.

11/07/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB7EG******
Summary

TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.

11/03/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB4EG******
Summary

I CALLED MY COMPANY THEY SAID WE DO NOT HAVE THE PARTS

10/28/2017
Components: AIR BAGS
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4ER******
Summary

TAKATA RECALL MERCEDES HAS OPEN RECALL ON A GROUND WIRE THAT MAY MALFUNCTION CAUSING AIRBAGS TO DEPLOY BUT THERE SEEMS TO BE NO FIX OFFERED

10/27/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?

10/25/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3ER******
Summary

THERE IS A RECALL ON MY C-250 CONCERNING THE TAKATA AS WELL AS THE STEERING COLUMM WAS TOLD THAT IT COULD CAUSE AIRBAG TO DEPLOY AT ANY TIME. HOWEVER, WHEN I CALLED MERCEDES THEY SAID TO WAIT UNTIL THE SRS LIGHT CAME ON AND STOP IMMEDIATELY CALL FOR A TOW AND THEY WOULD BRING IT IN AND COULD TAKE QUITE SOME TIME TO GET PARTS AND REPAIR. IN MY UNDERSTANDING IF THE AIR BAG SHOULD DEPLOY DOING 70 MPH ON THE HIGHWAY IT WOULD ENDANGER MANY LIVES. NOT SURE I CAM COMFORTABLE WITH THE ANSWERS I GOT FROM MERCEDES. WHAT SHOULD I DO NEXT.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB7EG******
Summary

TAKATA RECALL NOTICE RECEIVED IN THE MAIL. I CONFIRMED MY CAR WAS INCLUDED IN THE TAKATA AIRBAG RECALL VIA WWWAIRBAGRECALL.COM AND CALLED PARK PLACE MERCEDES IN GRAPEVINE, TX. THE SERVICE REPRESENTATIVE INSISTED MY CAR WAS NOT RECALLED. SHE WAS RUDE AND JUST KEPT SAYING IT WAS NOT RECALLED. BTW, THIS HAPPENED OCTOBER 25, 2017. THE DROP DOWN BELOW WOULD ONLY LET ME ENTER OCTOBER 24 OR BEFORE.

09/09/2017
Components: STEERING,POWER TRAIN,STRUCTURE
Incident Date: 07/17/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF4HBXEA******
Summary

I WAS DRIVING ON GLADES ROAD, BOCA RATON, FL. I HEARD A LOUD NOISE, SAW SMOKE AND LOST MY POWER STEERING. I MANAGED TO PULL INTO TOWN CENTER MALL, GOT OUT OF THE CAR AND SAW THAT THE CAR WAS ON FIRE. THE BOCA RATON POLICE CAME, #5 FIRE DEPARTMENT CAME. THE FIRE WAS PUT OUT AND THE CAR WAS TOWED TO MERCEDES OF DELRAY.

08/16/2017
Components: STRUCTURE
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EG******
Summary

STATIONARY VEHICLE'S DOOR LATCH STOPPED WORKING WHILE TRYING TO EXIT THE CAR. THE LATCH IS LOOSELY MOVING AROUND WITH NO CONNECTION TO THE DOOR LOCK WHATSOEVER.

04/02/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4ES******
Summary

I HAD BEEN DRIVING ON THE FREEWAY, GOT OFF ONTO A SIDE ROAD AND WHEN APPROACHING A STOP LIGHT WHILE BRAKING: MY CAR COMPLETELY DIED (WHILE IN DRIVE). THE MOTOR SHUT OFF, THE ELECTRICAL DASH SYSTEM LIGHTS ALL WENT OFF AND THE HAZARD TRIANGLE SYSTEM CAME ON (WITH THE SYMBOL OF AN EXCLAMATION MARK(!) INSIDE THE TRIANGLE). AFTER ABOUT A MINUTE AND A HALF, I PUT IT IN PARK, AND IT RESTARTED. SCARY! I HAD A FULL TANK OF GAS.

03/20/2017
Components: VISIBILITY/WIPER
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB5EA******
Summary

WHEN THE OUTSIDE AIR INTAKE IS COVERED WITH SNOW OR ICE IT WILL NOT ALLOW OUTSIDE AIR INTO THE HVAC SYSTEM. THIS CAUSES THE FRONT WINDOW DEFROSTER TO NOT BE ABLE TO BLOW AIR ON THE WINDSHIELD TO CLEAR THE WINDSHIELD. THIS IS A VERY DANGEROUS DESIGN FLAW ON BEHALF OF MERCEDES BENZ. IF HOT WATER IS POURED OVER THE OUTSIDE AIR INTAKE SCREEN THE BLOWER WILL OPERATE PROPERLY, BLOWING HOT AIR TO DEFROST THE FRONT WINDSHIELD. ONLY HAPPENS IF THE CAR IS OUTSIDE WITH SNOW OR ICE BUILDUP TO BLOCK AIRFLOW INTO THE HVAC SYSTEM. DEFROSTER WILL WORK PROPERLY IF NO SNOW OR ICE IS COVERING THE AREA.

01/24/2017
Components: AIR BAGS
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1ER******
Summary

THOUGH I APPEAR TO HAVE MANAGED ONLY MINIMAL INJURY IN THE RANDOM MALFUNCTIONING DEPLOYMENT OF MY STEERING WHEEL AIRBAG WITHOUT BEING INVOLVED IN AN ACCIDENT OR COLLISION, I WAS EXTREMELY LUCKY MY CAR'S AIRBAG DIDN'T DEPLOY WHILE I WAS DRIVING 50, 60 OR 70 MPH. I WAS ACTUALLY PARKED WHEN THE AIRBAG DEPLOYED. KEYS WERE IN THE IGNITION AS WELL. EVEN IF THE CAR IS REPAIRED, IT COULD HAPPEN AGAIN AND EVEN LEAD TO FATALITIES OF MYSELF, MY FAMILY AND OTHER ADJACENT VEHICLES' PASSENGERS ON THE ROAD. MY WIFE PERSONALLY DOESN'T WANT TO RIDE IN THAT CAR KNOWING THIS COULD HAPPEN AGAIN. I DID A LITTLE INVESTIGATING AND I FOUND THAT MERCEDES-BENZ HAS A RECENT HISTORY OF THESE ISSUES. PLEASE SEE ARTICLE FROM NY TIMES BELOW. THE MB DEALERSHIP IS STILL TESTING MY CAR TO FIGURE THINGS OUT BUT MY MAJOR CONCERN IS WITH THE SAFETY OF MYSELF, MY FAMILY, OTHER DRIVERS, AND OTHER C 250 OWNERS. THE DEALERSHIP HAS STILL NOT TAKEN A STANCE SO THIS IS NOT SO MUCH A COMPLAINT AS IT IS A MAJOR SAFETY CONCERN WHICH SHOULD LEAD TO A RECALL. THANK YOU. MERCEDES-BENZ RECALLS 126,000 VEHICLES OVER PROBLEMS WITH AIRBAGS >>>PLEASE COPY AND PASTE IF LINK DOESN'T WORK<<< HTTPS://WWW.NYTIMES.COM/2015/11/05/BUSINESS/MERCEDES-BENZ-RECALLS-126000-VEHICLES-OVER-PROBLEMS-WITH-AIRBAGS.HTML?_R=0 *TR

07/20/2016
Components: VISIBILITY/WIPER
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EA******
Summary

I WAS EXITING THE INTERSTATE AND MAKING A L TURN ONTO ANOTHER HIGHWAY. AS I AM IN THE TURN I HEAR A LOUD POP AND SEE THAT MY SUNROOF HAS SHATTERED. IT REMAINED INTACT AND DID NOT SHOWER ME WITH GLASS BUT IT IS CRACKED AND BOWED IT ON ALL CORNERS AND IS BOWED UP IN THE CENTER OF THE GLASS.

05/17/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8ABXER******
Summary

AT FIRST THE CAR WOULD HAVE A LIGHT TICKING OR KNOCKING NOISE AFTER A 15-20 MINUTE RUN ON THE HIGHWAY AT 70 MPH. LAST WEEK, FRIDAY EVENING, I STARTED SMELLING SMOKE SOMETHING LIKE PLASTIC, ENOUGH TO MAKE YOU SEARCH FOR THE SOURCE. IT SEEM AS THOUGHT THE SMOKEY SMELL IS COMING FROM THE INSIDE BUT AFTER OPENING THE DRIVERSIDE DOOR THE BURNING SMELL IS COMING FROM UNDER THE CAR. ON YESTERDAY, MONDAY, FOUR DAYS SINCE I FIRST SMELL OF SMOKE, WHICH IS CONSISTENT NOW AND LOOKED AT BY A MECHANIC WHO SAID RUNNING OVER A PLASTIC BAG IS THE POSSIBLE PROBLEM. SOUNDED LOGICAL UNTIL A FEW HOURS LATER AFTER A 25 MILE HIGHWAY RUN AT 70+MPH THE CAR WAS SHAKING AND STUGGLING TO STAY ON. THE SMOKEY SMELL WAS ELEVATED AND THE POWERTRAIN LIGHT WAS ON. CALLED THE MECHANIC WHO TOLD ME TO PULL OVER, WAIT AND RESTART THE CAR. NOW I'M AFAID TO DRIVE THE CAR WHICH IS SCHEDULED FOR A DIAGNOSTIC TEST TODAY, TUESDAY, MAY 17, 2016. WHERE THERE'S SMOKE THERE'S FIRE,

02/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB8EA******
Summary

THE VEHICLE WAS PARKED IN A DRIVEWAY AND THE TRUNK WAS OPENED WHEN THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE WINDOW WAS NOT STRUCK. THIS OCCURRED AFTER A 200 MILE HIGHWAY TRIP WITH NO ISSUES. OBVIOUSLY, IF THIS HAD HAPPENED ON THE HIGHWAY IT COULD HAVE BEEN A DIFFICULT SITUATION.

02/21/2016
Components: ENGINE
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: WDD6F4HB8EG******
Summary

RANDOM ENGINE STALL INVOLVING TURBO AND INTERCOOLER: WE PURCHASED THIS 2014 C250 WITH ROUGHLY 8,000 MILES FROM NEARBY MB DEALER. WE HAVE ENJOYED THE CAR IMMENSELY, EXCEPTION THIS VERY SERIOUS "DEFECT" WITH THE ENGINE. OBSERVED ON THREE SEPARATE OCCASIONS, THIS PROBLEM IS VERY SERIOUS AND COULD LEAD TO POTENTIAL COLLISION WHILE PASSING ANOTHER VEHICLE, BECAUSE THE ENGINE "STALLS" UNDER INTENSE ACCELERATION RANDOMLY, LEAVING ONLY ONE CYLINDER WORKING. WITH THIS ONE REMAINING CYLINDER, THE CAR CAN BARELY BE OPERATED, SHAKING ETC., BUT CAN BE MANEUVERED OFF THE ROAD IF POSSIBLE IN TRAFFIC, SHUT OFF, AND RE-STARTED WITHOUT ANY AFTER-AFFECTS. WE TOOK TO THE DEALER TWICE, AND BOTH TIMES THE MB DEALER ADMITS THERE IS A VERY REAL PROBLEM WITH, ALLEGEDLY, THE "INTERCOOLER," AND THAT "ALL C250 ENGINES HAVE THIS SAME POTENTIAL PROBLEM," AND FURTHERMORE, MERCEDES DOES NOT CURRENTLY HAVE A SOLUTION OR FIX, BUT IS WORKING ON IT. NOTE: IT'S BEEN SIX MONTHS SINCE I REPORTED MY INITIAL PROBLEM AND HAD IT RECORDED (FILED AT THE DEALER). THE CAR COMPUTER DOES INDICATE THE PROBLEM EXISTS, AND RECORDS EACH INCIDENT. PROBLEM: MB DOES NOT HAVE A SOLUTION CURRENTLY. IT IS VERY DANGEROUS TO HAVE THE CAR UNDER FULL ACCELERATION IN SPORT MODE, AND THEN THE CAR SUDDENLY WITHOUT WARNING SHUTS DOWN ("COMPUTER GENERATED STALL"). I WAS FORTUNATE TO BE GOING VERY FAST MERGING ONTO INTERSTATE TRAFFIC, THEN ABLE TO GET OFF THE ROAD BEFORE I WAS REAR-ENDED. THIS SAME SCENARIO HAS OCCURRED ON TWO OTHER OCCASIONS WITHOUT ANY ACCIDENT, AND WHILE MOTOR WAS NOT EVEN HEAVILY STRESSED AS THE INITIAL INCIDENT.

01/28/2016
Components: AIR BAGS
Incident Date: 11/11/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB4EG******
Summary

TL* THE CONTACT OWNED A 2014 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, A CRASH WAS ATTEMPTED TO BE AVOIDED CAUSING THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE LACERATIONS AND THE PASSENGER SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

12/15/2015
Components: POWER TRAIN,ENGINE
Incident Date: 12/11/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8EG******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK COMING FROM THE RADIATOR AND THE TRANSMISSION. IN ADDITION, THE CONTACT NOTICED FUEL FUMES COMING FROM THE OIL PAN AND DIP STICK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. IN ADDITION, THE MECHANIC WAS UNABLE TO FIND ANY LEAKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

10/03/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2015
Crash: No
Fire: No
Summary

I LEASED MY VEHICLE IN NOVEMBER OF 2013. THE VEHICLE IS DRIVEN TO AND FROM WORK AND IN THE BEGINNING I NEVER HAD A PROBLEM. A FEW MONTHS AGO I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST POWER. THE VEHILE WOULD VIOLENTLY SHAKE WHE TRYING TO ACCELERATE. I MANGED TO CONTINUE TO DRIVE FOR ABOUT ANOTHER 30 MINUTES AND MADE IT TO THE DEALER AND TURNED THE CAR OFF BUT ONCE THEY RESTARTED IT THE CAR RAN FINE. SINCE THEN THEN CAR WILL RANDOMLY LOOSE POWER ALL OF A SUDDEN IT HAS BEEN TO THE DEALER 3 OR 4 TIMES AND THEY KEEP IT FOR A WEEK AND THEN GIVE IT BACK AND SAY THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE. I HAVE ALMOST BEEN HIT ONCE SO FAR AND WHEN I LET MY BROTHER USE THE CAR HE WAS ALMOST HIT WHILE MAKING A LEFT TURN BECAUSE OF THE RANDOM POWER LOSS. I HAVE CONTACTED MBUSA AND SPOKE WITH SOMEONE NAMED JUAN. I CONTINUED TO CALL HIM ANS TAKE THE VEHICLE TO THE DEALER EVERYTIME IT HAPPENED EXPRESSING MY CONCERNS ABIUT THE CAR AS WELL AS SAFETY. JUAN INTIALLLY ACTED AS IF HE CARED BUT THAT WAS SHOR LIVED AS HE FINALLY CALLED BACK ON 10/2/15 AND EXPLAINED THAT HIS MANAGERS AND MBUSA WERE UNABLE TO CREATE THE ISSUE AT THE DEALER LEVEL SO THERE IS NOTHING THEY WILL DO AT THIS POINT... AT THAT POINT I REALIZED THAT THERE IS NOTHING THAT MBUSA WILL DO FOR ME AND THAT I WILL CONTINUE TO FORCED TO DRIVE AND PAY FOR A VERY UNSAFE VEHICLE.

09/15/2015
Components: TIRES
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

I BOUGHT A 2014 C250 MERCEDES WITH CONTINENTAL TIRES DOT: HW4TNXH61413 IN NOVEMBER OF 2013. TWO OF THE FOUR TIRES CONTINUE TO LOSE TIRE PRESSURE AND HAVE DEVELOPED SIDE WALL BUBBLES. THE CAR IS DRIVEN DAILY AND HAS 20,000 MILES ON IT.

09/04/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EG******
Summary

LEASED OUR MERCEDES AND SHORTLY AFTERWARDS WE STARTED EXPERIENCING HESITATION, LAGGING AND EVEN STALLING OF THE VEHICLE AS WE TRIED TO ACCELERATE. TWICE THE VEHICLE HAS STALLED AS WE PULLED INTO TRAFFIC, NARROWLY ESCAPING POSSIBLE INJURY AND DAMAGING SEVERAL CARS. HESITATION HAS OCCURRED WITHOUT WARNING, (PRESSING ON ACCELERATOR AND THE ENGINE DOES NOT RESPOND BY EVIDENCE OF NO RPM INCREASE). AGAIN, THIS HAS OCCURED NUMEROUS TIMES. WE HAVE HAD THE VEHICLE BACK TO MERCEDES FOUR TIMES, FOR A TOTAL OF 39 DAYS!!!! AND STILL TO THIS DAY, THE VEHICLE STILL HAS THE ISSUE, WHILE MERCEDES CLAIMS THERE ISN'T A PROBLEM WITH THE VEHICLE. THEY HAVE GIVEN US EVERY EXCUSE IN THE BOOK OF WHY NO PROBLEM EXISTS, EVEN AFTER THE SERVICE MANAGER STATED THAT THE CAR HAS A 6 SECOND DELAY WHICH IS UNACCEPTABLE!!!!!!! TWO DIFFERENT INDIVIDUALS HAVE DROVE THE VEHICLE AND EXPERIENCED THE SAME HESITATION PROBLEM. THE CAR IN OUR EYES IS A HAZARD TO THE STREETS AND HIGHWAYS OF THE STATE OF FLORIDA. WE ARE PAYING FOR A CAR THAT IS DANGEROUS AND HAS THE HIGH PROBABILITY OF CAUSING AN ACCIDENT WITH CATASTROPHIC RESULTS...........

08/23/2015
Components: TIRES
Incident Date: 08/23/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9EA******
Summary

THIS IS IN REGARDS TO THE CONTINENTAL CONTI PRO CONTACT TIRES BEING DEFECTIVE. I HAVE 2 TIRES THAT WERE ON MY CPO 2014 MERCEDES BENZ THAT I PURCHASED A FEW MONTHS AGO THAT HAVE DEVELOPED BUBBLES IN THE SIDEWALL FROM NO IMPACT. I PUT LESS THAN 9,000 MILES BEFORE THE DEFECT SURFACED. MY DEALERSHIP SAYS THAT THEY AREN'T WARRANTED OR DEFECTIVE? THIS IS AN EXTREME SAFETY HAZARD AND A CAR THAT MY FAMILY DRIVES DAILY. I HAVE STARTED CONTACT DIRECTLY WITH CONTINENTAL.

05/26/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDSJ4EB3EN******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED AND BECAME INOPERABLE. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TOWED BY THE DEALER, WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

04/28/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8AB0ER******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. WHEN THE IGNITION WAS TURNED TO THE ON POSITION AND THE VEHICLE WAS SHIFTED INTO DRIVE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO A TRAFFIC LIGHT POLE. THE CONTACT SUFFERED LACERATIONS TO THE HEAD, MUSCLE DAMAGE TO THE LEGS, AND A FRACTURE ON THE EYE SOCKET. THE CONTACT RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

04/17/2015
Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
Incident Date: 03/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HBXEA******
Summary

I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE REAR BUMPER OF THE TRAILER ATTACHED ON THE TRACTOR TRAILER TRUCK. THE C 250 SLIDE APPROXIMATELY 200 FEET, THERE WERE TIRE TRACKS ON THE PAVEMENT, WHICH SHOWS THE TIRES LOCKED UP. THE REAR ENDED OF THE CAR ALSO SWERVED, AND IT DIDN'T SEEM LIKE THE C 250 WAS SLOWING DOWN, ONCE THE BRAKES WERE APPLIED. THERE WAS ALSO SOME SKIPPING OF THE TIRES. THE AIRBAG DEPLOYED BUT WAS LATE, AND CAUSED ME TO IMPACT THE WINDSHIELD WITH MY HEAD. THERE IS ALSO A HOLE IN THE AIRBAG THAT IS BIGGER THEN A SILVER DOLLAR, WHICH SHOWS SIGN OF TEARING AND FRAYING. THE SEAT-BELT DETACHED AT IMPACT WHICH FORCED ME FORWARD AND DIDN'T RESTRAIN ME FROM ME HITTING THE STEERING WHEEL AND WINDSHIELD. *TR

01/09/2015
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/05/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB5EA******
Summary

DRIVING ON A FOUR-LANE STREET (TWO LANES ON EACH SIDE) WITH MY TWO KIDS. THE 2014 C250 HAD A MALFUNCTION WITH THE ELECTRIC STEERING: AUTOMATICALLY JERKING THE CAR TO THE RIGHT. I LOST CONTROL OF THE CAR AND HIT THE CURB. IT FELT LIKE WE WENT AIRBORNE. I TURNED THE STEERING WHEEL TO THE LEFT TO TRY TO STABILIZE THE CAR, QUICKLY REALIZING THERE WAS TRUCK TO THE LEFT I TURNED THE STEERING WHEEL BACK TO THE RIGHT TO AVOID HITTING THE TRUCK. THIS CAUSED ME TO HIT THE CURB AGAIN. IT ALL HAPPENED SO FAST IT WAS HARD TO STABILIZE THE CAR. MERCEDES-BENZ (EXPRESSED AS MBUSA) HAD MY CAR FOR OVER A MONTH. IN THEIR INCIDENT QUESTIONNAIRE THEY ASKED TO GRANT PERMISSION TO IMAGE THE DATA CONTAINED IN THE VEHICLE'S EVENT DATA RECORDER (EDR). I SENT THE QUESTIONNAIRE TO MY INSURANCE, AND WE DIDN'T NOT GRANT MBUSA PERMISSION AS THE LESSEE. MBUSA BROKE THE LAW AND WENT WITHOUT MY PERMISSION AND IMAGED THE DATA. THAN CAME BACK AND STATED THAT THEY WOULD NOT COVER THE DAMAGE, AS THE EDR STATED THAT I HIT THE CURB. MBUSA EXPRESSED THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THEIR MALFUNCTION. I ASKED FOR A COPY OF THE RECORDED CONVERSATION AND I WANT THE REPORT. IT WAS EXPRESSED BY MBUSA THAT I WOULD HAVE TO GET A COURT SUBPOENA FOR THEM TO GIVE ME THE INFORMATION. I CALLED A ATTORNEY AND THIS IS AGAINST THE LAW; AND IS ALL TACTICS/STRATEGIES ON MBUSA PART TO NOT TAKE RESPONSIBILITY BECAUSE THEY WOULD BY LAW HAVE TO REPORT IT TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA). ALL I WANTED WAS TO KEEP MY FAMILY SAFE, AND FOR MBUSA TO TAKE THE CAR BACK AS IT WAS AROUND 3 MONTHS OLD WHEN THE ACCIDENT ACCUSED. IF I FIGHT THIS: JUST TO GET SOMEONE TO REVIEW THE EDR WILL COST AROUND $10,000. GREAT BUSINESS STRATEGY MBUSA IN KEEPING YOUR CUSTOMERS SAFE UNTIL SOMEONE DIES BECAUSE OF YOUR LACK OF HUMILITY! *TR

12/26/2014
Components: SUSPENSION
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8ABXEA******
Summary

R/F TIRE BUBBLE IN SIDEWALL. AT 1959 MILES A BUBBLE APPEARED IN THE R/F TIRE. I DISCOVERED THE BUBBLE WHILE WASHING THE CAR . THIS APPEARED ABOUT TWO MONTH AFTER PURCHASE. AUGUST 19 20014 THE DEALER RELUNCTANTLY REPLACE THE TIRE. I HAVE NOT SEEN ANY BUBBLES SINCE THAT DATE. I AM NOT SATISFIED WITH THE CONTINENTAL TIRES. *TR

11/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AFTER THE CHECK ENGINE AND TRACTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.

11/10/2014
Components: TIRES
Incident Date: 11/08/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB3EA******
Summary

RE: CONTINENTAL PROCONTACT (FRONT) 225 45 R17 AND (REAR)245 40 17- ON SEPTEMBER 11, 2014 AT 306 MILES TIRE DISPLAYED BULGE NEXT TO "C" OF CONTINENTAL OF FRONT PASSENGER SIDE TIRE. THE CAR WAS SITTING FOR A WEEK NOT BEING DRIVEN WHEN THE BULGE APPEARED. I WAS NOT GOING TO DRIVE ON A MAJOR HIGHWAY AND CHANCE A BLOW OUT ACCIDENT. CAR WAS TOWED TO MB FREEHOLD WHERE THEY TOLD ME I WENT OVER A POTHOLE. I DIDN'T BELIEVE THAT TO BE THE CASE BUT I WAS AT THERE MERCY. TIRE WAS REPLACED AT MY EXPENSE AND I WAS ABLE TO DRIVE HOME; NOVEMBER 8,2014 THE NEW REPLACED TIRE OF THE SEPTEMBER 11, 2014 EVENT( FRONT PASSENGER SIDE TIRE) HAD A BLOW OUT WHILE DRIVING 25 MILES AN HOUR. THE CAR WAS GARAGED FOR APPROX 2 WEEKS AND NOT DRIVEN, THEN FOR 2 DAYS DRIVEN LOCALLY TO DO ERRANDS, THEN DRIVEN ON HIGHWAY AN HOUR TO MY DESTINATION AND AN HOUR BACK WHEN IN MY NEIGHBORHOOD AT 25 MILES PER HOUR THE CAR WAS OUT OF CONTROL AND THE REPLACED TIRE BLEW. THE MALFUNCTION LIGHT WENT ON- IT WAS DARK AND I HAD NO CHOICE THEN TO DRIVE MY HOUSE....THE WHEEL WHICH WASN'T SCRAPED BEFORE IS NOW SCRAPED... CAR DOESN'T ACCELERATE BUT JERKS AND JOLTS WHEN TRYING TO PASS OR CHANGE LANES/DANGEROUS ON HIGHWAYS. *TR

08/02/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/28/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2EG******
Summary

I PURCHASED THIS C250 IN DEC 2013, HAVE 3 SIMILAR OCCURRENCE WERE THE ENGINE FAILED TO RESPOND. ONCE COMING OUT OF A LIGHT, AND TWICE ON I-95 BOTH TIMES TRYING TO SWITCH LANES TO GET OUT OF ON COMING TRAFFIC, AND ON BOTH OCCASIONS THE VEHICLE DID NOT RESPOND TO THE GAS PEDAL. ONE OF THE INCIDENTS OCCURRED WITH CRUISE CONTROL ENGAGED. WE WERE LUCKY WERE NOT KILLED BY THE SEMI TRACTOR TRAILERS. AM A RETIRE AIR FORCE FIREFIGHTER AND I HAVE SEEN SOME HORRIBLE STUFF ON THE HIGHWAYS, THANK GOD IT WAS NOT MEANT TO BE THOSE DAYS. I CONTACTED MERCEDES-BENZ USA HQ. ON ALL THESE SAFETY OCCURRENCE BELOW AND ALL [XXX] AT HQ 1 800 367 6372 [XXX] WOULD TELL ME IS THAT VEHICLE WAS UNDER WARRANTY.... ON THE LAST TIME IT HAPPEN THEY SAID THE NEW ENGINE HAD BACKFIRED AND THEY WERE GOING THE REPLACE A FUEL PORT OR SOMETHING... IN THIS NEW VEHICLE. ENGINE 3X, NEW BRAKES, ALIGNMENT, DEAD BATTERY, TAN LEATHER TURNING BLUE. THANKS IN ADVANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/02/2014
Components: SERVICE BRAKES
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0ER******
Summary

THIS PROBLEM FIRST STARTED 2 DAYS AFTER PURCHASE OF THIS BRAND NEW 2014 MERCEDES C CLASS. UPON STARTING THE VEHICLE THE EMERGENCY BRAKE INDICATOR LIGHT COMES ON AND ALARM STARTS DINGING EVEN THOUGH THE EMERGENCY BRAKE HAS NEVER BEEN APPLIED. THE ONLY WAY TO MAKE IT STOP IS TO PULL THE EMERGENCY BRAKE RELEASE LEVER. THIS HAS OCCURRED DURING INITIAL START-UP AND WHILE DRIVING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP AND THEIR TECHNICIANS RESPONSE IS " THE C CLASS DOES THAT". AFTER TAKING THE VEHICLE BACK TO THE DEALER THE TECHNICIANS SAID SINCE THEY COULDN'T RECREATE THE PROBLEM, NOTHING MUST BE WRONG. ONCE I DROVE 30 MILES TO THE DEALERSHIP WITH THE EMERGENCY BRAKE LIGHT ON AND ALARM DINGING SO THEY COULD WITNESS IT. THE MANAGER AND TECHNICIAN MET ME IN THE GARAGE AND HAD ME PULL THE LEVER; THE PEDAL ACTUALLY MOVED BY ABOUT AN INCH. THE MANAGER AND TECH PRACTICALLY ACCUSED ME OF PARTIALLY APPLYING THE BRAKE (WHICH I TOLD THEM I HAVE NEVER PULLED SINCE OWNING THE CAR). I TOLD THEM THIS MAKES THE SITUATION EVEN MORE SERIOUS BECAUSE THE BRAKE MAY ACTUALLY AUTO-APPLY WHILE DRIVING. STILL, NO CONCERN ABOUT SAFETY, OR RESOLVING THE PROBLEM. THEIR RESOLUTION WAS FOR ME TO BRING THE VEHICLE IN TO TRADE FOR A USED 2013 OR USED 2014 OR PAY TO MOVE INTO THE E CLASS WHICH THEY SAY DOESN'T HAVE THIS PROBLEM. *TR

01/24/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/16/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5G2******
Summary

I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR

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