EN

2014 Mercedes-Benz ML-Class SUV 4WD

3
Recalls
33
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.9%

Complaints
Recalls

33 Complaints

for 2014 MERCEDES-BENZ ML-CLASS
11/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 4jgda5jb5ea******
Summary

Instrument Cluster malfunction. Battery drained and replaced. 2.5 weeks later, the new battery drained. After the vehicle was jumpstarted, the instrument cluster remained on with SOS inoperable showing on the panel. The instrument cluster will not turn off, even after the vehicle has been turned off. So it continues to drain the battery. Mercedes has diagnosed the vehicle with a bad instrument cluster and says that it needs to be replaced. There were no warning signs before the malfunction. I drove it and parked it. Then two days later the battery was dead. 10.19.21 - took vehicle to Mercedes for a regular schedule B service 10.21.21 - vehicle battery was dead after trying to crank it. 10.22.21 - Mercedes sent tow truck to bring it back to them. The battery was replaced on 10.25.21 and I picked up the vehicle. 11.10.21 - Vehicle NEW battery was dead again. Mercedes sent tow truck. The tow truck driver jumpstarted the vehicle and couldn't get the vehicle into neutral. Then the SOS inoperable message appeared. Vehicle was towed to Mercedes and diagnosed the next day (11.11.21) with a bad instrument cluster. Apparently there are no new instrument clusters available in the world, according to Mercedes, they are on backorder. And I cannot get a loaner vehicle. So they'd like for me to be without a vehicle for the foreseeable future.

09/09/2021
Components: WHEELS
Incident Date: 09/09/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGDA2EB1EA******
Summary

[XXX] obtained his vehicle from Saint Clair Shores Michigan Mercedes-Benz dealership. The dealership performed recall services, checked tires and brakes. Vehicle was inspected by dealership and released to owner. Owner drove vehicle approximately 20 minutes and tire flew off vehicle onto roadway, resulting in accident. The incident happened in Clinton Township Michigan No reported injuries. Safety equipment worked on vehicle and prevented any significant injuries. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/24/2021
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 07/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB3EA******
Summary

3 electrical related issues within a few months. 1. Blind spot and Lane Departure warning come on and off while driving. 2. Blind spot yellow light comes on the side mirrors while applying break 3. This week the turn signal periodically stop working and each time have to stop kill engine and start engine again to reset but reset only last for a while.

05/30/2020
Components: POWER TRAIN
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB2EA******
Summary

2014 ML350 TRANSMISSION FAILURE AT 105,000 MILES HAD PROBLEMS WITH TRANSMISSION SINCE 75,000 MILES. BOUGHT NEW.

12/19/2019
Components: STRUCTURE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 12/16/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 43GDA5HB0EA******
Summary

IN MY NEIGHBORHOOD APPROACHING A STOP SIGN ABOUT 20 YARDS AWAY. THE CAR ALL OF A SUDDEN ACCELERATED AT A HIGH RATE OF SPEED. I WAS GOING TOO FAST TO MAKE THE RIGHT TURN AND THE BRAKES DID NOT STOP THE CAR. I ENDED UP RUNNING THROUGH THE STOP SIGN UP AN INCLINE AND INTO THE WOODS HITTING MULTIPLE TREES BEFORE COMING TO A STOP. THIS CAUSED OVER $18,000 DAMAGE TO THE VEHICLE (NOT INCLUDING DAMAGE TO THE UNDER CARRIAGE). NOT ONLY WAS THIS PRETTY FRIGHTENING BUT WHAT COULD HAVE HAPPENED IF I WASN'T IN MY NEIGHBORHOOD WHEN THIS TOOK PLACE COULD HAVE KILLED SOMEBODY. IT REALLY SHOOK ME UP. THANK GOODNESS THERE WERE NO KIDS AT THE BUS STOP. I WAS ALSO SURPRISED THAT THE AIR BAGS DID NOT DEPLOY. THE INSURANCE COMPANY TOTALED THE CAR SO NO ONE REALLY SEEMS TOO CONCERNED ABOUT THE CAUSE OF THE UNINTENDED ACCELERATION THAT TOTALED MY CAR WHILE DRIVING IN MY OWN NEIGHBORHOOD! THIS SHOULD NOT HAVE HAPPENED. I HOPE SOMEONE WILL CARE ENOUGH TO TRY AND DETERMINE WHAT HAPPENED SO THIS DOESN'T HAPPEN TO SOMEONE ELSE.

05/14/2019
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB8EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE LANE ASSIST FEATURE FAILED. THE LANE ASSIST INOPERABLE WARNING LIGHT ILLUMINATED. THE FAILURE HAPPENED INTERMITTENTLY. MERCEDES-BENZ OF NOVI (39500 GRAND RIVER AVE, NOVI, MI 48375 (248) 426-9600) DIAGNOSED AND REPAIRED THE SENOR BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE BUT WAS NOT ABLE TO HELP. THE FAILURE MILEAGE WAS 60,000.

12/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB1EA******
Summary

TAILGATE OPENS WITHOUT BEING ACTIVATED. WHEN BACKING OF GARAGE TAILGATE CAME OPEN AND HIT GARAGEDOOR OPENING, CAUSING SHEETMETAL TO BEND. THIS HAS HAPPENED SEVERAL TIMES.

11/02/2018
Components: AIR BAGS
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB7EA******
Summary

DRIVER'S SIDE AIR BAG WARNING LIGHT STAYS ON, DEALER SAYS IT'S THE WIRING IN STEERING COLUMN OR THE CONTROL MODULE AND WANTS ABOUT $1100 TO FIX. JUST ALL OF A SUDDEN CAME ON WITH NO OTHER EVENT HAPPENING.

10/31/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB8EA******
Summary

REAR TAILGATE OPENED WITHOUT BEING OPERATED AS I WAS ENTERING GARAGE. REAR WINDOW HIT GARAGE TRIM AND BROKE. THIS HAD HAPPENED BEFORE DRIVING DOWN THE STREET.

07/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGDA5HB5EA******
Summary

NO LIGHT OR WARNING ALARM IF TAILGATE IS OPEN. YOU MAY DRIVE CAR WITH NO LIGHT ON DASHBOARD INDICATING THAT TAILGATE IS OPEN. MAY CRASH TAILGATE AND BREAK THE GLASS IF DRIVE INTO A GARAGE. DROVE CAR INTO GARAGE TO PARK AND CRASHED THE TAILGATE.

05/16/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB7EA******
Summary

CAR ENGINE LIGHT ON. TOOK TO SERVICE CENTER. REQUIRED SOFTWARE UPGRADE. COST $275. CAR HAS 26K MILES. THIS SHOULD NOT BE AN EXPENSE TO BUYER BUT SHOULD BE A WARRANTY ISSUE. VERY UNHAPPY WITH MERCEDES-BENZ AND UNLIKELY TO PURCHASE YOU VEHICLE IN THE FUTURE. ALSO, NO OBVIOUS INSTRUCTION FOR CHECKING OIL LEVEL. ANOTHER RUSE BY MERCEDES-BENZ TO WRING ADDITIONAL $$ OUT IF CONSUMERS.

05/08/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB2EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ ML350. THE CONTACT STATED THAT FOR THE PAST YEAR, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. ALSO, THE 'PULL OVER AND READ SERVICE MANUAL' AND 'FRONT AIR BAG REQUIRES SERVICE' MESSAGES APPEARED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF LITTLETON, 8070 S BROADWAY, LITTLETON, CO 80122) WHERE THE TECHNICIAN INFORMED THE CONTACT TO "IGNORE THE MESSAGES" AND "THAT IT HAPPENS TO ALL MERCEDES-BENZ VEHICLES'. THE DEALER DID NOT DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 29,000.

05/07/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB5EA******
Summary

APRIL 12TH 20018 I GOT IN MY BENZ AND STARTED IT AND ALL THE LIGHTS ON THE INSTRUMENT CLUSTER LIGHT UP AND SHOULD GO OF AFTER A FEW SECONDS BUT THE LIGHTS DID NOT GO OF SO I PUT THE CAR IN DRIVE AND THE EMERGENCY BRAKE WILL NOT RELEASE SO I HAD TO PUSH REALLY HARD ON THE BRAKE TO STOP THE CAR I TURNED IT OF AND WAITED A FEW SECONDS AND STRATED IT AGAIN SO THAI CAN REVERSE IT BACK IN THE PARK SPOT HOWEVER WHEN I PUT THE SUN IN REVERSE IT STARTED GOING FORWARD AND ALL THE LIGHTS ARE STILL ON AND THE EMERGENCY BRAKE STILL WILL NOT RELEASE SO I KEEP PUSHING REALLY HARD ON THE BRAKES AND PUT THE SUN IN PARK AND CALL MERCEDES OF SARASOTA FL FOR THE SECOND TIME AFTER A SCARE LIKE THIS MERCEDES SAID THAT THE SUN WAS FINE . WELL AT THIS POINT I WAS FORCED TO GET RID OF MY 4 YEAR OLD SUV BECAUSE I DO NOT TRUST DRIVING IT NO MORE AN SUV THAT I FULLY PAID FOR AND WAS NOT EXPECTING TO HAD TO GET RID OF IT SO SOON .

04/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB8EA******
Summary

SUNROOF EXPLODING - WAS DRIVING ON THE FREEWAY AT AROUND 70MPH WHEN I HEARD A LOUD BANG. I COULD TELL IT CAME FROM ABOVE AND COULD TELL THE SUNROOF HAD SHATTERED. I CAME TO A SAFE STOP TO INSPECT AND MY SUSPICIONS WERE PROVEN RIGHT. IT HAPPENED SUDDENLY WITHOUT ANY WARNING. THERE WERE NO TRUCKS NEAR ME. NEITHER WAS I DRIVING UNDER AN OVERPASS. THERE WAS NO IMPACT FROM ANYTHING. I HAVE ATTACHED A PHOTO OF THE DAMAGE. I CALLED THE DEALER (MERCEDES BENZ OF HOUSTON NORTH) AND THEY HAVE TOLD ME THAT THEY WERE SORRY TO HEAR THAT AND THAT I WOULD HAVE TO PAY $200 JUST TO GET MY CAR INSPECTED (NOT EVEN REPAIRED). VERY FRUSTRATED AT THE MOMENT.

02/26/2018
Components: STEERING
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB7EA******
Summary

THE POWER TILT STEERING WHEEL IS LOCKED IN THE UPMOST POSITION WHICH MAKES DRIVING UNCOMFORTABLE AND UNSAFE. I GOOGLED THIS PROBLEM AND THERE ARE HUNDREDS OF MERCEDES BENZ THAT HAVE THIS PROBLEM, NOT JUST THE ML350.

02/15/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB6EA******
Summary

1. IT WAS ON I-15 HIGHWAY NORTH BOUND AROUND 9:44 AM, 2/1/2018. 2. THIS VEHICLE SUDDENLY LOST POWER AND APPLIED BRAKE BY ITSELF ! THAT RESULTED IN DRASTICALLY SPEED DROP IN A VERY SHORT TIME. I TRIED TO GAS IT AND I CAN FEEL ENGINE IS STILL RUNNING, BUT SPEED WAS KEPT DROPPING. 3. I ALMOST HIT BY THE CARS BEHIND ME DURING THE TIME I TRIED TO PULL OVER TO ROAD SIDE. 4. WHEN I FULLY STOPPED ON I-15 ROAD SIDE, ENGINE IS STILL RESPONSIVE (RPM CAN GO UP), BUT THE CAR CAN'T MOVE FORWARD. I TRIED TO RELEASE BRAKE WITH TRANSMISSION STILL IN "D", IT'S FUNNY THAT THIS VEHICLE STARTED TO MOVE BACKWARD (IT WAS A UPHILL SECTION). 5. FINALLY, I TURNED OFF ENGINE AND RESTARTED IT, THE CAR WAS RESTORED IN "NORMAL" STATE. JUST LIKE NOTHING HAPPENED. HOW IRONIC IT IS ! 6. THERE ARE NO WARNING/ERROR LIGHTS ON !!! 7. THIS CAR IS ALREADY IN DEALER FOR 2 WEEKS AND THEY STILL CAN'T FIND THE ROOT CAUSE. I STRONGLY BELIEVE THAT THERE COULD BE DESIGN FLAWS. THIS TIME ME AND THOSE DRIVERS BEHIND ME WERE JUST LUCKY, THERE WAS NOT A SERIOUS ACCIDENT HAPPENED. SOMETHING NEED TO BE DONE BEFORE SOMEONE IS KILLED BY THIS ISSUE. 8. I HAVE DASH CAM VIDEO STORED ON GOOGLE DRIVE. HERE IS THE LINK: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1V67T9EQW3N_I2DTW_L-G7C-EXYBWDKHF/VIEW 9. SPEED UNIT ON VIDEO IS KMH, INSTEAD OF MPH. ALSO, THE TIME ZOOM OF DASH CAM IS NOT PROPERLY SET. THE TIME SHOWN ON THIS VIDEO IS ACTUALLY 16 HOURS AHEAD OF THE LOCAL TIME. BUT IT IS NOT A BIG DEAL HERE. 10. AT 42 SEC OF THIS VIDEO, YOU CAN SEE THE SPEED IS SUDDENLY DROPPED AND CAN ALSO HEAR TIRE SQUEEZING SOUND (CAR APPLIED BRAKE BY ITSELF). 11. THIS CAR CAN'T MOVE FORWARD BY THE ENGINE AT (1'52" ~ 1'55"), (2'34" ~ 2'37") AND (2'54" ~ 2'57"). 12. WITH TRANSMISSION IS STILL IN "D" AND BRAKE RELEASED, THE CAR MOVED BACKWARD BECAUSE IT WAS ON A UPHILL SECTION (2'23" ~ 2'30").

02/05/2018
Components: ENGINE
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB2EA******
Summary

TAKATA RECALL- INTERMITTENT BURNING SMELL COMING FROM THE HOOD OF THE CAR. SMELL NOTED WHEN CAR IS PARKED AFTER DRIVING FOR SOME TIME.

12/27/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/18/2017
Crash: No
Fire: No
Summary

VEHICLE MADE A RIGHT-HAND TURN UPHILL AND COMPLETELY SHUT OFF FOR 25 MINUTES; ENGINE AND ELECTRICAL COMPONENTS. REQUIRED TO MANUALLY HOLD IN THE BRAKE ON AN INCLINE UNTIL VEHICLE RESTARTED. DEALERSHIP CANNOT REPLICATE THE ISSUE AND IS RETURNING THE VEHICLE.

11/12/2017
Components: VISIBILITY/WIPER
Incident Date: 11/09/2017
Crash: No
Fire: No
Summary

SUDDENLY IN THE MORNING 3 DAYS AGO WITHOUT HIT ANYTHING, A CRACK APPEARED ON MY WINDSHIELD. A LONG LINE ON THE RIGHT SIDE WHERE THE PASSENGER IS SITTING, LESS THAN 1$ BILL. I CAN'T BELIEVE THAT HAPPEN IN THIS WAY.

08/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB5EA******
Summary

THE VEHICLE'S HEATING, VENTILATION, AND AIR CONDITIONING SYSTEMS ('HVAC SYSTEMS') HAVE A SERIOUS DESIGN DEFECT THAT CAUSES THE HVAC SYSTEM TO (A) ACCUMULATE MOLD AND MILDEW RESIDUE OR GROWTH WITHIN THE HVAC SYSTEM; (B) EMIT A MOLDY OR MILDEWY ODOR THAT PERMEATES THE VEHICLE CABIN WHEN THE HVAC SYSTEM IS ACTIVATED; AND (C) CAUSE THE VEHICLE'S PASSENGER CABIN TO BE UNBEARABLE AND THUS UNUSABLE FOR ITS INTENDED PURPOSE. IT LACKS A WAY TO PROPERLY DISPOSE OF THE WATER LEFT IN THE SYSTEM DUE TO CONDENSATION AND THIS IN TURNS CREATES A SUITABLE ENVIRONMENT FOR THE GROWTH OF BACTERIA, FUNGUS, MOLD, AND SPORES, WHICH THEN ARE BLOWN INTO THE PASSENGER CABIN WHEN THE HVAC SYSTEM IS IN USE. THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES-BENZ CARS WHICH HAS NOT BEEN ADDRESSED BY THE MANUFACTURER. IT MAKES IT VERY UNPLEASANT TO DRIVE THE CAR WHEN YOU NEED TO TURN ON THE A/C FOR A CAR THAT IS PRACTICALLY NEW.

04/21/2017
Components: ENGINE
Incident Date: 04/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HBXEA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ ML350. WHILE DRIVING AT AN UNKNOWN SPEED, THE "A-SERVICE" INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED AND A BASIC SERVICE WAS PERFORMED, WHICH INCLUDED AN OIL CHANGE AND THE FLUIDS WERE TOPPED OFF. THE FAILURE RECURRED AND THE CONTACT DID A "DEEP STICK" CHECK FOR OIL, WHICH DID NOT REGISTER ANY OIL. THE CONTACT CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT STATED THAT HE COULD NOT UNDERSTAND WHY THE VEHICLE WAS OUT OF OIL SO SOON. THE CONTACT INSTEAD TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE FAILURE MILEAGE WAS 18,000.

04/05/2017
Components: STEERING,WHEELS
Incident Date: 03/31/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGDA5JB5EA******
Summary

I OWN A MERCEDES BENZ ML 350 2014 AND NEVER HAD ANY PROBLEMS WITH IT UNTILL THIS PASS FRIDAY MARCH 31ST I WAS DRIVING TO WORK THAT MORNING I SAME WAY I ALWAYS GO AND WHILE GOING AROUND THE SMALL ROUNDABOUT THE SUV SHOT OF AND STARTED PULLING TO THE LEFT AND IT SOUNDE LIKE A PIECE OF IRON BEING DRAGED ON CONCRETE.IT CAUSED ME TO HIT AND OTHER SUV AND IT WAS VERY SCRAY FOR ME SO MERCEDES DID SOME DIAGNOSTIC TESTING AND SAID THAT THE CAR WAS FINE..I DONT BELIEVE THAT IF ANY CAR DOES WHAT MINE DID THAT IT WOULD BE FINE SOMETHING IS WRONG WITH IT I AM NOW AFRAID TO DRIVR IT ..I TOLD THE HEAD OFFICE OF MERCEDES IN NEW JERSEY THAT THE SARASOTA FL DEALERSHIP CAN KEEP THE CAR FOR A MONTH OR SO AND DO SOME ADDITIONAL TEST AND CHECH UP ON THE ENGINE BUT I HAVE NOT HEARD BACK FROM THEM AS YET. UPDATED 05/10/17*LJ UPDATED 08/03/2017*JS

02/08/2017
Components: AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 07/08/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGDA2EB4EA******
Summary

I WAS IN A COLLISION IN WHICH I REAR ENDED ANOTHER SUV. THE SPEED CONTROL DID NOT ENABLE AND I HIT THE OTHER VEHICLE HARD ENOUGH TO CAUSE $20,000 WORTH OF DAMAGE TO MY CAR. I BELIEVE THE CAR BRAKING RESPONSE WAS SLOW AND THE AIRBAG SHOULD HAVE DEPLOYED IN A CRASH THAT SIGNIFICANT, BUT IT DID NOT.

10/14/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB0EA******
Summary

DIESEL FUEL LEAKS FROM A TINY CRACK FORMING ON THE OIL FILTER HOUSING. THE FILTER HAS MANUFACTURING OR DESIGN DEFECT THAT CAUSES THE BOTTOM HOUSING OF THE FILTER TO FORM SMALL CRACKS PREMATURELY. THE MERCEDES PART NUMBER OF THIS FILTER IS A 642 090 60 52 MANUFACTURED BY MANN , MADE IN THE CZECH REPUBLIC. I HAVE SEARCHED THE INTERNET AND THIS APPEARS TO BE A SYSTEMIC PROBLEM WHERE THE FILTER FORMS CRACKS AND LEAKS DIESEL FUEL. THERE SHOULD BE A RECALL ISSUED FOR THIS IMMEDIATELY BEFORE THERE ARE ANY VEHICLE FIRES AS A RESULT OF THIS DEFECT. WHEN THE FILTER LEAKS, THE FUEL STREAMS DOWN THE CENTER OF THE ENGINE BLOCK AND THROUGH A WEEP HOLE TO THE BOTTOM OF THE VEHICLE NEAR THE EXHAUST. THIS IS IN VERY CLOSE PROXIMITY TO THE EXTREMELY HOT EXHAUST PIPING THAT COULD IGNITE THE FUEL AND CAUSE A FUEL FIRE RESULTING IN SERIOUS INJURY OR FATALITIES.

10/11/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB0EA******
Summary

DIESEL FUEL FILTER AND/OR DIESEL FUEL HOSE LEAKS SPILLING HIGHLY FLAMMABLE DIESEL FUEL ON THE ROAD. THE DIESEL FUEL COULD LEAK NEAR THE HEAT SOURCE OR LEAK ONTO THE ROAD. THIS COULD LEAD TO A CRASH OR CAUSE A FIRE IN THE PRESENCE OF AN IGNITION SOURCE.

09/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HBXEA******
Summary

2014 ML350 SHUT OFF WHILE DRIVING IN THE FAST LANE OF A MAJOR HIGHWAY. I HAD TAKEN THE VEHICLE FOR SERVICE, THEN THREE WKS LATER BECAUSE THE CAR WAS LOSING POWER. THE DEALERSHIP CHECKED IT OVER THE NEXT DAY AND ASSURED ME THE CAR WAS PERFECT AND HAD FOUND NO PROBLEMS. THE NEXT DAY THE CAR SHUT-OFF ON THE HIGHWAY. THE CAR WAS TOWED TO THE DEALERSHIP WHERE THEY EVENTUALLY DISCOVERED A DEFECT IN THE CAR. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.

10/01/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB4EA******
Summary

PULLING INTO GARAGE, PUT CAR INTO "PARK" AND ALL OF SUDDEN, WENT INTO "NEUTRAL" CAR STARTED TO ROLL BACK (FLOOR OF GARAGE HAS SLIGHT ANGLE). AT FIRST COULD NOT PUT CAR INTO "DRIVE". FINALLY GOT IT INTO DRIVE, MOVED CAR FORWARD AND THEN WAS ABLE TO PUT IT INTO "PARK" THIS HAPPENED ONCE BEFORE, LAST YEAR, MERCEDES COULD NOT FIND ANYTHING WRONG. CAR BEING BROUGHT TO MERCEDES ON OCTOBER 5, 2015

08/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/22/2013
Crash: Yes
Fire: Yes
Vehicle Identification Number: 4JGDA5HB4EA******
Summary

HIT IN THE HEAD IN APRIL 2015 BY SUV REAR POWER LIFT GATE CAUSING TRAUMATIC BRAIN INJURY. DESIGN FLAW IN MOST SUV REAR LIFT GATE. I BELIEVE CHRYSLER HAS ONE THAT BEEPS WHEN LIFT GATE IS LOWERING BUT OTHERS DO NOT. ALSO THEY SHOULD BE DESIGNED LIKE GARAGE DOORS IN THAT A SENSOR CAN STOP PROGRESSION OF DOWNWARD MOVEMENT WHEN TAILGATES LOWERS THERE BY STOPPING ANY FURTHER INJURY TO INDIVIDUALS - ESPECIALLY OLDER INDIVIDUALS AND CHILDREN.

06/23/2015
Components: POWER TRAIN
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB2EA******
Summary

WHILE ENTERING THE HIGHWAY, THE VEHICLE SHIFTED AT EXTREMELY HIGH REVS, THEN BECAME 'STUCK' IN FOURTH GEAR. THE MANUAL SHIFTING PADDLES WOULD NOT SHIFT THE TRANSMISSION UP OR DOWN. PLACING THE VEHICLE IN NEUTRAL, AND THEN BACK INTO DRIVE HAD NO IMPACT. VEHICLE REMAINED IN FOURTH GEAR. BECAUSE I WAS ON A HIGHWAY, IN HIGH SPEED TRAFFIC, IT WAS A DANGEROUS SITUATION. EVENTUALLY, I WAS ABLE TO PULL OF THE HIGHWAY, TURNED OFF THE CAR AND ONCE IT WAS RESTARTED, THE CAR SHIFTED NORMALLY. THE HIGH-REV SHIFTING EVENT HAD OCCURRED ONE TIME BEFORE (APPROXIMATELY 3 MONTHS AGO), BUT BECAUSE OF THE SHORT NATURE OF THE TRIP, I NEVER REQUIRED SPEEDS ABOVE 35 MPH.

03/08/2015
Components: ENGINE
Incident Date: 03/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB5EA******
Summary

I BOUGHT THIS VEHICLE NEW ON MARCH 2013. WITH THE TIME WE HEAR A STRANGE NOISE, WE THOUGHT IT WAS NORMAL BUT THAT NOISE WAS STRONGER SO WE WENT TO THE DEALER GARAGE ISLA VERDE MERCEDES BENZ, TO THE MAINTENANCE WE TOLD TO THE PERSON ABOUT THAT NOISE, SO THEY SAID TO US THAT EVERYTHING IS OK THEN WE ASK ABOUT THE NOISE IN THE ENGINE AND THEY TOLD THAT "IS A PROBLEM IN THE ENGINE AND MERCEDES BENZ KNOWS THAT, IS AN INTERN ENGINE PROBLEM AND THERE IS A PART THAT CAN'T BE CHANGED! AND ALSO OTHERS MODELS LIKE GLK, E AND ML HAVE THE SAME PROBLEM".. SO I'M WORRY ABOUT THIS BECAUSE THE WARRANTY IS ONLY FOR 40,000 MILES..SO WHAT I CAN DO???? *TR

03/06/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 03/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5HB6EA******
Summary

THE VEHICLE SENSORS ALL STARTED FLASHING, INCLUDING THE STABILITY CONTROL SYSTEM, PARKING BRAKE, TEMPERATURE GAUGE, ETC. THE SPEEDOMETER FLUCTUATED WILDLY, THE CAR WOULD NOT SHIFT OUT OF DRIVE AND WOULD NOT SHUT OFF. I WAS TRAPPED IN THE VEHICLE, UNABLE TO SHIFT THE CAR OUT OF GEAR INTO PARK OR NEUTRAL AND THE CAR WOULD NOT SHUT OFF. I HAD TO KEEP MY FOOT ON THE BRAKE, BUT I OBVIOUSLY COULD NOT GET OUT OF THE CAR WHILE IT WAS IN GEAR AND RUNNING. AFTER ABOUT 3 MINUTES OF TRYING TO GET THE CAR INTO PARK I WAS ABLE TO TURN OFF THE ENGINE. IT WAS EXTREMELY SCARY. THIS VEHICLE IS UNSAFE. *TR

01/28/2015
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA2EB4EA******
Summary

2014 MERCEDES-BENZ ML 350 CHECK ENGINE LIGHT ILLUMINATED AND ROUGH RUNNING. *MW THE CONSUMER STATED THE DOOR WOULD STICK, THE ELECTRONICS MODULE AND DUEL DOOR CENTRAL LOCK WERE REPLACED. *JB

12/10/2014
Components: ENGINE
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 4JGDA5JB7EA******
Summary

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ ML350. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE ENGINE MODULE PINS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,138. UPDATED 7/23/15*CN THE CONSUMER REQUESTED TO HAVE THE POST REMOVED.

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for 2014 MERCEDES-BENZ ML-CLASS

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