2014 Mercedes-Benz Sprinter 3500 CAB CHASSIS CAB CHASSIS RWD

received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project until later October. I told them that date would not work asm I was driving the vehicle to New York beginning October first. They failed to call me, and now put me at the back of the line for repairs. My notice from your office, dated August and received on the 18th go August suggests the time for repair would be one hour. My problem, related to their failure to notify, is I can not wait till late October. Any help?

The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 mph, the rear wheel speed sensor failed causing the transmission to inadvertently downshift. The contact stated that the abs warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The mechanic determined that the rear wheel speed sensor needed to be replaced. The vehicle was repaired however, the failure recurred two years later. The contact was relating the failure to NHTSA campaign number: 21V042000 (Electronic Stability Control). The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.

WHEELE SPEED SENSOR PROBLEMS AND NEEDING REPLACED EVERY 3 4 MONTHS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SURGED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE DROVE AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V042000 (ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN LOCAL DEALERS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEEL SPEED SENSOR ON VEHICLE HAS MALFUNCTIONED MULTIPLE TIMES. WHEN SPEED SENSOR MALFUNCTIONS THE VEHICLE SPEED SURGES AND OPERATES ERRATICALLY ON ITS OWN. CONDITION HAPPENS WHEN VEHICLE IS IN MOTION. CONDITIONS HAPPEN AT DIFFERENT SPEEDS

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.

IN JUNE OF 2020 THIS VEHICLE CAUGHT ON FIRE, ORIGINATING IN THE ENGINE COMPARTMENT ACCORDING TO MY DRIVER. THE VEHICLE WAS A TOTAL LOSS RESULTING IN NO BODILY HARM AND MY INSURANCE COMPANY PAID ME A SETTLEMENT AND IS STILL INVESTIGATING LAST I HEARD. I ALSO HAD TO REPLACE TWO WHEEL SPEED SENSORS OUT OF POCKET THAT MY LOCAL DEALER DIDN'T RECOGNIZE THEY SHOULD HAVE BEEN COVERED UNDER WARRANTY. MY DEALER DID EVENTUALLY ACKNOWLEDGE THEY SHOULD HAVE BEEN COVERED, BUT REFUSE TO REIMBURSE SINCE THEY DIDN'T DO THE WORK.

I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNOSIS AND FIX WAS $473.99 PLUS TAX. THEY SAID THIS IS A COMMON PROBLEM WITH SPRINTERS ESPECIALLY IF UPLIFTED TO RV. I UNDERSTAND THERE IS AN ONGOING NHTSA INVESTIGATION OF THIS PROBLEM. I STRONGLY BELIEVE THESE WHEEL SPEED SENSORS SHOULD BE RECALLED DUE TO THEIR EFFECT ON ESP, ASR, ABS AND COLLISION AVOIDANCE ASSIST CAUSING UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING WHICH RESULTS IN EXTREMELY UNSAFE OPERATION.

WHILE DRIVING ON INTERSTATE HIGHWAY, THE FOLLOWING WARNING MESSAGES APPEARED: ABS, ESP AND ARS NOT FUNCTIONING AND TAKE TO WORKSHOP. ALSO, THE BLINDSPOT WARNING ON MIRRORS STOPPED WORKING, AS DID THE CRUISE CONTROL. DROVE SEVERAL HOURS TO NEAREST MERCEDES DEALERSHIP WITHOUT THESE SAFETY FEATURES. PROBLEM DIAGNOSED AS RPM SENSOR FAILURE. WAS ADVISED THAT ALTHOUGH ONLY ONE SENSOR FAILED, THEY RECOMMENDED REPLACING BOTH AT THE SAME TIME. AT THE TIME, THE VEHICLE ONLY HAD 40,111 MILES ON ODOMETER, BUT WAS NOT COVERED UNDER WARRANTY. SERVICE ADVISOR STATED THAT SENSOR MAY HAVE GOTTEN HOT, SUGGESTING I HAD DRIVEN WITH EMERGENCY BRAKE ON. I TOOK EXCEPTION TO THIS, AS I RARELY EMPLOY THE E-BRAKE UNLESS I AM ON A VERY STEEP INCLINE, AND HAD NOT USED DURING THIS TRIP. REPAIR COST TOTALED OVER $700. COPY OF BILL ATTACHED. THIS OCCURRED ON SEPTEMBER 8, 2018, AS I WAS BEGINNING A MULTI-STATE TRIP.

AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.

ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER CHASSIS [XXX]. TWO YEARS AGO WE STARTED TO HAVE PROBLEMS WITH OUR ABS BRAKING. TWO DIFFERENT DEALERS SAID THE RIGHT REAR SENSOR IS DEFECTIVE. THEY WERE CHANGED BUT PROBLEM RETURNED. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSSIONS ON THE INTERNET ABOUT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER STEERING WENT OUT AND CAR CRASHED. MERCEDES BENZ WALNUT CREEK CALIFORNIA REFUSED FREE REPAIR

AT APPROXIMATELY 11,600 VEHICLE MILES THE DEF WARNING MESSAGE CAME ON STATING THAT THERE WERE ONLY 10 REMAINING STARTS LEFT ON THE VEHICLE. PREVIOUS MESSAGE PRIOR TO THIS WAS TO CHECK THE DEF SYSTEM LEVEL. DEF HAD BEEN ADDED FOR THE PREVIOUS 2500 MILES EVERY 500 MILES TO MAINTAIN A FULL TANK. SINCE I WAS IN WYOMING THERE WERE NO MERCEDES DEALERS AVAILABLE TO TROUBLESHOOT THE WARNING MESSAGES. AFTER THE LIMITING START MESSAGE I CONTACTED THE NEAREST MERCEDES DEALER IN FARMINGTON, UTAH FOR AN EMERGENCY APPOINTMENT THE FOLLOWING DAY. I DROVE APPROXIMATELY 260 MILES FROM THE TETONS IN WYOMING TO HAVE THE SYSTEM CHECKED AND REPAIRED AT MY EXPENSE. THE REPAIR REQUIRED THE REPLACEMENT OF THE DEF TANK AND ASSOCIATED COMPONENTS AT A COST OF $3,400.00. MERCEDES REFUSED TO COVER THE COST OF REPAIR DUE TO VEHICLE AGE FOR THE STATE( NC ) NOT COVERED IN EXTENDED EMISSIONS WARRANTY.

TL* THE CONTACT OWNS A FOREST RIVER SOLERA RV TRAILERED TO A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN MERCEDES-BENZ DEALERS WHERE, THE KNOCK SENSOR WAS REPLACED. THE CONTACT ALSO STATED THAT WHENEVER ONE OF THE SPEED SENSORS ON THE WHEELS FAILED, THE GEAR SHIFTER FAILED TO OPERATE INTERMITTENTLY. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE SUN MOTOR CARS, INC LOCATED AT 6677 CARLISLE PIKE, MECHANICSBURG, PA 17050, WHERE THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FACT AND HAS BEEN FOR YEARS. THIS IS A VERY SERIOUS SAFETY ISSUE AND NOT ANY TECHNICIAN CAN REPLACE THIS. ALL THIS HAPPENS WHILE IN MOTION CITY DRIVING AND HIGHWAY DRIVING.

AT HIGHWAY SPEED THE VEHICLE SUDDENLY SHIFTED DOWN AND I NOTICED 3 YELLOW WARNING LIGHTS: ABS, ESP, ASR/BAS. FORTUNATELY, I WAS ABLE TO PULL OVER. I PHONED A MERCEDES DEALER AND WAS TOLD IT SOUNDED LIKE A FAULTY WHEEL SPEED SENSOR AND THAT IT WAS OK TO DRIVE WITH CAUTION. A AUTHORIZED SPRINTER REPAIR CENTER DID DIAGNOSE THE REAR WHEEL SPEED SENSOR. $345.00 LATER THE PROBLEM IS FIXED. THE SERVICE MANAGER SAID THEY SEE A LOT OF THESE. HE SAID THAT THE REPLACEMENT SENSOR HAS A NEW PART NUMBER WHICH TELLS HIM THAT IT HAS PROBABLY BEEN IMPROVED. I HOPE SO!

ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRACTION CONTROL FAILED WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF EASTON (4300 MORSE XING, COLUMBUS, OH 43219, (888) 530-5742) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE ABS SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS NOT AVAILABLE.

PROBLEM WITH SPEED SENSORS . I HAVE REPLACED THE SPEED SENSOR ON MY VEHICLE ON FOUR DIFFERENT OCCASIONS. THIS SEEMS TO BE A REOCCURRING PROBLEM THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED. MERCEDES BENZ SEEMS TO BE DOING NOTHINGS TO RECTIFY THIS PROBLEM. PLEASE BE CONCERNED THAT THE PUBLIC NEEDS YOUR HELP WITH THIS AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2014 MERCEDS-BENZ SPRINTER 3500. WHILE DRIVING VARIOUS SPEEDS, THE ABS, ESP, AND BAS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPY, SAN JOSE, CA 95148, (408) 214-3009) WHERE THE FRONT PASSENGER WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT FROM WHEEL SENSORS NEEDED TO BE REPLACED AT DIFFERENT TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. *TR CONSUMER STATED FAILURES HAPPENED IN A PERIOD 0F 3 YEARS.*JB

TAKATA RECALL -- I CONTINUE TO GET POSTCARDS AND/OR EMAILS FROM MERCEDES BENZ REGARDING THE NHSTA RECALL #16V077. THE LATEST EMAIL CAME TODAY. BUT I HAD THE RECALL WORK DONE ON AUGUST 24, 2018. APPARENTLY MERCEDES BENZ DOES NOT KNOW THAT THE RECALL HAS BEEN PERFORMED, EVEN THOUGH THE MERCEDES BENZ DEALER WHO PERFORMED THE RECALL WORK ASSURES ME THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE.

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED AN "IMPROVED PART", BUT THERE ARE THREE MORE SPEED SENSORS. *DT*JB

ABS BRAKE SAFETY ISSUE WITH 2014 MERCEDES SPRINTER 3500. JUST COMPLETED 5,000 MILE TRIP WHERE THE ABS WARNING LIGHT CAME ON LESS THAN 200 MILES AFTER STARTING THE TRIP. THE ABS WARNING CAME ON EVERY DAY OF DRIVING AFTER 5 TO 100 MILES AND WOULD RESET AFTER SHORT STOPS WITH ENGINE TURNED OFF FOR 30 MINUTES OR LESS AND THE ABS LIGHT WOULD GO OFF BUT CAME BACK ON AFTER SHORT DISTANCE. IF THE VEHICLE SAT OVER NIGHT THE ABS LIGHT WOULD STAY OFF FROM 5 TO 100 MILES THE NEXT DAY BEFORE COMING BACK ON. SEVERAL TIMES WHEN THE ABS WAS ABOUT TO FAIL THE VEHICLE WOULD BEGIN TO BUCK AND THE ENGINE RPM WOULD RAPIDLY INCREASE CAUSING THE VEHICLE TO SURGE FORWARD IF GOING SLOWER THAN 20 MILES PER HOUR. WHILE THE ABOVE IS HAPPENING THERE IS A GRINDING SORT OF NOISE COMING FROM THE ENGINE COMPARTMENT ON THE LEFT SIDE BEHIND THE FIREWALL AND IF YOU ARE BREAKING AT THE SAME TIME IT FEELS LIKE THE BRAKES LOSE PRESSURE AND THE PEDAL GOES TO THE FLOOR.. TWO TIMES THIS ALMOST CAUSED AN ACCIDENT. THE FIRST WAS AT A GAS STATION WHERE I JUST FILLED THE TANK AND WAS PULLING OUT OF THE STATION AND THE ABS PROBLEM OCCURRED ALMOST PUSHING ME INTO THE TRUCK LEAVING THE GAS STATION AHEAD OF ME. THE SECOND TIME WAS IN TAOS NM. I WAS AT A RED LIGHT DOWNTOWN AND WHEN IT TURNED GREEN I TURNED LEFT FOR A SHORT WAY THAT LED TO A STOP SIGN AND WHILE STOPPING THE VEHICLE IT STARTED BUCKING AND THEN THE RPM INCREASED PUSHING ME THROUGH THE STOP SIGN UNTIL I WAS ABLE TO HOLD IT BACK PUSHING AND PUMPING ON THE BREAK AS HARD AS I COULD. IF THE ABS FAILS WHEN TRAVELING ABOVE 20 MILES PER HOUR IT SOMETIMES BUCKS AND THEN INCREASES THE RPM THAT CAN BE CONTROLLED BY BREAKING. ONE TIME I JUST LET IT GO TO SEE WHAT IT WOULD DO AND IT INCREASED THE RPM TO 3800 BEFORE I USED THE BREAK TO KEEP IT FROM RED LINING THE ENGINE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF SANTA FE, 2586 CAMINO ENTRADA, SANTA FE, NM 87507, (505) 913-2900) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 11/27/18*JB

2014 MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WESTMINSTER, 10391 WESTMINSTER BLVD, WESTMINSTER, CO, 303-410-7800) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN IT WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RV. THE DEALER (ARROW HEAD MERCEDES-BENZ IN PHOENIX, ARIZONA, 623-583-7200) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL NOT ABOUT AN ACCIDENT. I RECEIVED A LETTER FROM MERCEDES BENZ DATED "JANUARY 2018" SAYING THAT "REMEDY PARTS ARE NOW AVAILABLE FOR YOUR VEHICLE" TO REPLACE THE DRIVER'S SIDE TAKATA AIRBAG. BUT WHEN I CALLED MY DEALER (BERGLUND MERCEDES BENZ IN ROANOKE, VA, I WAS TOLD THEY CANNOT GET ENOUGH OF THEM FROM WHOEVER IS SUPPOSED TO SUPPLY THEM, AND THE SERVICE MANAGER COULD NOT SAY WHEN THEY WILL BE AVAILABLE. I HAVE NOT HAD AN ACCIDENT, SO THE DATE THAT YOU REQUIRE, BELOW, IS NOT THE DATE OF AN ACCIDENT BUT IS THE DATE OF THE MOST RECENT TIME I WAS TOLD BY BERGLUND MERCEDES BENZ THAT THEY DO NOT HAVE THE PART THAT MERCEDES BENZ HAS NOTIFIED ME IS AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF LYNNWOOD AT 425-673-0505 (17800 HWY 99, LYNNWOOD, WASHINGTON 98037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL APPROX. A YEAR AGO RECEIVED NOTICE OF AIRBAG INFLATOR RECALL ON THIS VEHICLE. CONTACTED DEALER AND WAS TOLD REPLACEMENT PART NOT YET AVAILABLE. CHECKED PERIODICALLY WITH DEALER. JANUARY 2018 LETTER FROM DEALER STATED PARTS NOW AVAILABLE. TOOK VEHICLE TO DEALER AND WAS TOLD ONCE AGAIN PART FOR THIS VEHICLE NOT AVAILABLE.

TAKATA RECALL MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL TO DATE. PURCHASED APRIL 2015. RECALL AS OF FEBRUARY 11, 2016. NO FIX OR REPLACEMENT.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ U04/MB-M3CC170 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TUCSON AT (520) 886-1311 (6350 E GRANT RD, TUCSON, AZ 85715) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (LUXURY AUTO MALL OF SIOUX FALLS, 4410 W 12TH ST, SIOUX FALLS, SD 57107) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

MY MOTOR HOME HAS BEEN ON RECALL FOR YEARS AND MERCEDES DEALERSHIP STILL DOESN'T HAVE PARTS. I LIVE IN SOUTH FLORIDA WHICH MAKES ME A HIGH RISK FOR INJURY

TAKATA RECALL. BEEN WAITING FOR REMEDY SINCE FEBRUARY 11, 2016. THIS VEHICLE IS STILL OPERATING. HOW IS THERE NOT A REMEDY YET?

HAVE NOT RECEIVED A RECALL NOTICE

I LEFT MY MOTORHOME PARKED AND SECURED BY LOCKING DEADBOLT ON THE COACH DOOR. WHEN I RETURNED I COULD NOT OPEN THE DOOR. LOCKSMITH NOTED DOOR LATCH DEADBOLT IS SUSCEPTIBLE TO FAILURE WITHOUT NOTICE LEAVING OCCUPANT(S) UNABLE TO OPEN THE DOOR. THE ACTUATOR ROD FOR THE DEADBOLT QUITE EASILY SLIPS FROM THE MECHANISM BECAUSE THE BACKING PLATE LEAVES TOO MUCH ROOM FOR UNINTENDED MOVEMENT WITH THE SIMPLE ACT OF SLAMMING THE DOOR TOO HARD LIKELY TO CAUSE FAILURE. WHILE THE DRIVER/PASSENGER VEHICLE DOORS OR REAR WINDOW FIRE ESCAPE ARE ALTERNATIVES TO EXIT, PANIC OR THE LOCATION OF A FIRE WITHIN THE MOTOR COACH MAY LEAVE OCCUPANTS WITH NO ESCAPE ROUTE IF THE MECHANISM FAILS WITH THE DEADBOLT IN THE LOCKED POSITION. LATCH INTERIOR IS ENGRAVED AS FOLLOWS: TRIMARK NEW HAMPTON RD/ENR 1993/72130 WITH THE NUMBERS 1107 HAND ENGRAVED ON THE CASE AS WELL.

TAKATA INFLATORS - HAS BEEN RECALLED SINCE FEBRUARY OF 2016. MERCEDES BENZ SAYS THIS HAS NOT BEEN SCHEDULED DUE TO A LACK OF PARTS. NOTHING HAS BEEN DONE ON MERCEDES PART TO CORRECT THIS POTENTIALLY LIFE-THREATENING PROBLEM THAT COULD CAUSE SERIOUS INJURY OR DEATH IN THE WORDS OF MERCEDES BENZ IN A LETTER SENT BY THEM IN APRIL OF 2016. I WOULD LIKE SOME PRESSURE PUT ON MERCEDES TO RESOLVE THIS ISSUE ASAP.

SPRINTER HUBCAPS WHEEL COVERS COME OFF WHILE THE VEHICLE IS IN MOTION. THE PROBLEM HAS OCCURED 4 TIMES WITH ONE TIME ALMOST CAUSING A ACCIDENT. MOST RECENT OCCURANCE 7/16/2017. FROM WHAT I HAVE BEEN ABLE TO FIND OUT THIS IS A FAIRLY COMMON PROBLEM WITH THE MERCEDES SPRINTER.

TAKATA RECALL. THIS VEHICLE WAS RECALLED WITHOUT NOTIFICATION TO THE PURCHASER. MOREOVER, THE OWNER HAS NOT BEEN PROVIDED ANY INFORMATION RELATING TO THE RECALL. THE SELLERS AND MANUFACTURERS OF THE VEHICLE HAVE NO ABILITY TO REPAIR THE VEHICLE BY THEIR OWN ADMISSION AND THE VEHICLE IS NOT SET ON ANY SCHEDULE FOR REPAIR. THE SELLERS AND MANUFACTURERS HAVE REFUSED TO REPAIR, REPLACE OR EXCHANGE THE VEHICLE AT ALL. THIS HAS LEFT THE CONSUMER WITH A VEHICLE WHICH IS UNSAFE AND THUS, UNUSABLE.

TL* THE CONTACT OWNS A 2001 SATURN J-TYPE (NA). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE MISFIRED AND IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ M3CC170 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I WAS NOTIFIED ABOUT A YEAR AGO OF THE RECALL OF MY SPRINTER. CAMPAIGN 2016020010 . RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE WE TRAVEL ALL OVER THE COUNTRY FROM ALASKA TO FLA AND LIVE IN ARIZONA. THIS MAKES THE INFLATOR SUBJECT TO ALL THE EXTREMES OF WEATHER. WE WANT IT FIXED NOW. WE WERE TOLD NOT TO DRIVE VEHICLE, WHO IS GOING COVER THE LOSS OF VALUE AND USE.

TAKATA RECALL - THIS RECALL WAS IDENTIFIED IN JANUARY 2016 - ALMOST ONE YEAR AGO. HAVING SEEN THE POTENTIAL DAMAGE TO A PASSENGER, IT IS IMPERATIVE TO RESOLVE THIS QUICKLY. I DO NOT WANT TO BE FILING A COMPLAINT AFTER THE AIR BAG BLOWS UP! *TR

I HAVE A 2015 COACHMAN PRISM RV ON A 2014 MERCEDES SPRINTER. IT HAS DUAL WHEELS. IT IS VERY DIFFICULT TO CHECK AIR PRESSURE ON THE DUAL . I TOOK IT TOO MERCEDES DEALERSHIP AND THEY PUT ON EXTENDERS. THE ONE ON THE PASSENGER SIDE FAILED WITHIN 500 MILES. IT DUG A GROOVE IN THE ON TIRE AND THE VALVE STEM SPLIT. THE OTHER SIDE FAILED AFTER 3000 MILES. THE VALVE STEM SPLIT. I AM SURPRISED WITH THE EMPHASIS PUT ON PROPER TIRE PRESSURE THAT THIS IS A PROBLEM TODAY. I AM STILL LOOKING FOR SOLUTION. I AM LOOKING FOR HIGH QUALITY VALVE EXTENDERS AND A GOOD TIRE MONITORING SYSTEM. BOTH TIMES MY TIRE WENT FLAT IT WAS UNCERTAIN WHEN IT HAPPEN. BOTH TIMES I FOUND THE TIRE FLAT ON MY MORNING CHECK. KNOWING THAT I WAS PROBABLY DRIVING WITH A FLAT TIRE FOR SOME DISTANCE WAS SCARY KNOWING THAT THE OTHER TIRE COULD HAVE FAILED AT ANYTIME DUE TO THE ADDED WEIGHT IT WAS CARRYING AND COULD HAVE HAPPENED AT A TIME THAT CAUSED ME TO LOSE CONTROL OF MY VEHICLE. IN MY OPINION ALL VEHICLES WITH DUAL WHEELS SHOULD HAVE TIRE MONITORING SYSTEMS AND EASILY ACCESSIBLE VALVE STEMS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE REAR TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE DEALER PULLED THE PANELS, TRACED THE WIRES, AND TESTED THE BULBS, BUT WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CALIFORNIA SMOG. 9TH EMISSION MONITOR FAILS TO CLEAR. DEALER KEEPS SENDING ME OUT TO DRIVE HUNDREDS OF MILES. DOESN'T REPAIR. UNDER WARRANTY. CAL SMOG BOARD AWARE OF THIS KNOWN DEFECT.

BREAKS ARE SOFT AND SPONGY AND THE PEDAL GOES WITHIN 1-INCH FROM THE FLOOR. THIS IS VERY NERVE RACKING AND UNSAFE. I HAVE TO START APPLYING THE BREAKS FAR AHEAD FROM WHERE IS NORMAL AND HOPE I STOP IN TIME. THIS RIG IS HEAVY AND THE BREAKS SHOULD WORK JUST THE OPPOSITE TO GIVE MORE TIME TO STOP. HAD BREAKS CHECKED AT DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT WANTED TO CHARGE ME TO FLUSH BREAKS. WENT TO MANAGER AND THEY PAID THE COST TO FLUSH BUT THE PROBLEM IS STILL THE SAME. THIS CONDITION HAPPENS EVERY TIME YOU USE THE BREAKS REGARDLESS OF SPEED.

BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML

I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.

WHILE TRAVELING AT LOW SPEED, THE E. V. S. LTD. MEDICAL ATTENDANT SEAT FELT LOOSE. ON MOVING IT SLIGHTLY, THE SEAT BASE SEPARATED AND THE SEAT FELL OFF WITH HALF THE BASE. UPON INSPECTION OF THE ADDITIONAL SEAT BASES, THERE WERE SEVERAL CRACKS IN THE BASE WELDS FOUND. ALL BASES HAVE HAD TO BE REPLACED. THESE SEATS ARE ADVERTISED AS MEETING FVMSS 207/210 TESTING.