2014 Mitsubishi Outlander Sport SUV AWD Early Release
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
Rollover Risk: 16.9%
74 Complaints
The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS DIAGNOSED WITH THE SEAT BELT COVER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
THE REARVIEW CAMERA SYSTEM SUDDENLY QUIT SHOWING VIDEO WHEN I PUT THE CAR IN REVERSE. THE CAMERA ITSELF STILL WORKS AS I CAN GO INTO THE SETTINGS FOR BRIGHTNESS, COLOR, ETC., THE BACK UP SENSORS STILL BEEP WHEN I AM BACKING UP AND THE REVERSE LIGHTS STILL WORK AS WELL. FROM LOOKING AT THE MITSUBISHI FORUM (HTTPS://WWW.MITSUBISHI-FORUMS.COM/THREADS/REVERSE-CAMERA-NOT-COMING-ON.72338/#POST-360974) , APPARENTLY THIS IS AN ISSUE FOR MANY PEOPLE. ONE FORUM MEMBER STATES AN ETACS CODING ENTRY CALLED 'REAR_CMR_PRST' SAYS IT IS 'NOT PRESENT.' I FEEL THIS IS MOST DEFINITELY A SAFETY ISSUE, PARTICULARLY WHEN BACKING OUT OF A PUBLIC PARKING SPOT. I REALIZE THIS IS A CONVENIENCE ITEM FOR MY YEAR OF VEHICLE (2014), BUT SINCE THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007 BECAME LAW AS OF MAY 1, 2018, THESE ITEMS ARE STANDARD EQUIPMENT ON ALL NEW VEHICLES. FROM READING THE FORUM, ANY REPAIRS ARE AT THE EXPENSE OF THE CONSUMER, AND MY LOCAL MITSUBISHI SHOPS HAVE NO IDEA OF WHAT IS WRONG AND HAVE NEVER HEARD OF THE PROBLEM. MANY IN THE FORUM MENTION 'VEHICLE SIGNAL CHECK' MENU, ETACS PROGRAMMING, CAN COMMUNICATIONS, CODING DATA, AND OTHER WIRING INFORMATION THE AVERAGE CONSUMER IS OBLIVIOUS OF. IF REARVIEW CAMERAS ARE REQUIRED EQUIPMENT DUE TO PASSAGE OF THE ABOVE LAW, SHOULDN'T THIS ISSUE BE A SAFETY RECALL FOR REPAIR OR REPLACEMENT OF THE DEFECT AT MANUFACTURER EXPENSE? BY THE WAY, THIS CAR HAS NEVER BEEN IN ANY ACCIDENT, HAD ANY DAMAGE DONE TO THE REAR OF THE VEHICLE AND HAS ALWAYS BEEN WELL CARED FOR AND MAINTAINED.
THE CAR STARTED SHAKING PROFUSELY WHILE DRIVING. I PULLED OVER AND IT WAS LOUD. I TURNED OFF THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED DRIVING AND AFTER ABOUT 100YARDS IT STARTED SHAKING AND WOULDN'T ACCELERATE. I WAS ON ACCESS ROAD DRIVING. IT CAME ALL OF A SUDDEN.
VEHICLE JUST STOPPED SHIFTING. VEHICLE CAN GO IN FIRST AND REVERSE, BUT THAT IS IT.
ASC WARNING LIGHT CAME ON AND SHORTLY AFTER THE ENGINE OVERHEATING WARNING. THIS HAPPENED ON THE EXPRESSWAY (COLD TEMPERATURE: 15-20 DEGREES IN KY)
WHEN I PUT MY CAR IN REVERSE, MY REAR CAMERA DOES NOT WORK.... I HAVE NOT HAD ANY SORT OF ACCIDENT.
WHILE DRIVING AND AUTOMATIC THE CAT JUMPS RPMS AND DOESN'T SHIFT RIGHT WHEN IN MANUAL IT DRIVES PERFECTLY FINE.
ELECTRICAL POWER STEERING IS GOING OUT. STERLING/MOANING WHEN I ENTER OR LEAVE A PARKING SPACE. A NEW THING HAS BEEN ADDED - THE BRAKES 'CATCH' WHEN I MAKE A HARD BRAKE AND I WONDER IF THE TWO ARE ASSOCIATED WITH EACH OTHER.
VEHICLE WAS AT DEALER SHIP FOR RECALLS. REAR CALIPERS STILL LOCK UP SLIGHTLY FROM EMERGENCY BRAKE ACTUATOR ISSUE. THE DEALER REPLACED THE ACTUATOR LEVER BUT NEVER REMOVED THE CALIPER TO DISASSEMBLE AND CLEAN OUT CORROSION BEHIND PISTON. STUART SAID THE SPRINGS WERE REPLACED. I LOOKED AND CAN SEE THE ORIGONAL RUSTY SPRINGS. THE BRAKES STILL SLIGHTLY LOCK UP ON THE REARS.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE LOST CONTROL OF THE VEHICLE WITHOUT WARNING AND HIT ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT BODY SHOP WHERE SHE WAS INFORMED THAT HER LOWER CONTROL WAS THE CAUSE OF THE FAILURE; SHE WAS GIVEN AN ESTIMATE FOR THE REPAIR. MONTHS AFTER THE ACCIDENT, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 20V279000 (STRUCTURE, SUSPENSION) WHICH SHE LINKED TO HER FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
I WAS DRIVING ON THE HIGHWAY AND WITH NO WARNING THE VEHICLE LOST PRESSURE WHEN PRESSING ON THE GAS PEDDLE TO DRIVE TO MAINTAIN SPEED LIMIT WHEN DRIVING THE CAR. THE TRANSMISSION FLUID WAS CHECKED AND THERE WAS THE RECOMMENDED LEVEL OF TRANSMISSION FLUID. MECHANIC STATED ERROR CODE P0868. PER MECHANIC/TRANSMISSION SPECIALIST THIS IS A KNOWN PROBLEM WITH MITSUBISHI TRANSMISSIONS AND THEY ARE ONLY ABLE TO GET THE TRANSMISSION FROM A DEALER. PLEASE NOTE THAT HIS HAS OCCURRED TO OTHER 2014 MITSUBISHI OUTLANDERS WITH 50,000 OR LESS THAT WERE PURCHASED AT THE LANCASTER MITSUBISHI IN LANCASTER, PA.
THE FRONT DOOR (PASSENGER SIDE) HAS RUSTED ALL ALONG THE BOTTON OF THE DOOR. IN ADDITION THERE IS A NOISE COMING FROM THE DOOR WHEN YOU OPEN AND CLOSE IT. SOUNDS LIKE SOMETHING IS LOOSE INSIDE THE DOOR BETWEEN THE OUTER DOOR AND THE INNER DOOR. THERE IS NO RUST ON THE REST OF THE CAR.
SPEED DROPPED AND WON'T GO OUT OF SECOND GEAR, MECHANIC SAYS ALL OF THESE TRANSMISSIONS ARE BAD AND DANGEROUS, HAPPENED ON CITY STREET
RIGHT REAR CALIPER RUBS AND STICKS FOR A FEW DAYS THEN STOPS AFTER A FEW MILES. IT DOES NOT DO IT EVERY DAY OR EVERY TIME I DRIVE THE VEHICLE. DOES IT MORE WHEN IT IS BELOW 40. CONTINUES TO BE AN ISSUE, CANNOT GET PARTS TO FIX IT ANYWHERE INCLUDING MITSUBISHI. CALLED A DEALER 2 WEEKS AGO TO ORDER AND STILL WAITING FOR THE PART TO COME IN.
MY 2014, MITSUBISHI OUTLANDER SPORT, FEELS LIKE IT'S WOBBLING AND I HEAR A CLUNKING NOISE THEN I PRESS ON MY BRAKES, THE NOISE GETS LOUDER WHEN IT SLOWS DOWN. I HAD IT INSPECTED AND THEY CHANGED TWO OF THE ROTORS IN AUGUST, SO I THOUGHT THAT WOULD HELP, BUT IT DIDN'T IT STILL DOING THE SAME THING. I CHECKED MY VIN # ON THE MITSUBISHI WEBSITE AND IT STATES THERE ARE NO RECALLS FOR MY CAR. IT'S BEGINNING TO GET A BIT SCARY!
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH, THE CVT WARNING INDICATOR ILLUMINATED AND "OVERHEATING PLEASE SLOW DOWN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES TO WAIT FOR THE WARNING INDICATOR TO TURN OFF BEFORE RESTARTING THE VEHICLE. WHILE DRIVING UP A HILL, THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TOWED TO COLONIAL MITSUBISHI (300 MYERS DR, CHARLOTTESVILLE, VA 22901, (888) 833-2507) WHERE THE CVT WAS RESET. THE DEALER DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED FOR A SECOND TIME TO POMOCO MITSUBISHI HAMPTON (LOCATED AT 4206 W MERCURY BLVD, HAMPTON, VA 23666, (757) 890-8800) WHERE IT WAS DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 133,609.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT A MESSAGE DISPLAYED, INDICATING THAT THE TRANSMISSION WAS GETTING HOT AND TO SLOW DOWN. THE CONTACT WAS DRIVING IN STOP AND GO TRAFFIC IN HOT WEATHER AT THE TIME OF THE MESSAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED. THE MECHANIC CHECKED ALL OVER THE NATION AND COULD NOT FIND A USED TRANSMISSION BECAUSE OF THE RECALL ISSUES. FUCCILLO MITSUBISHI (18822 US-11, WATERTOWN, NY 13601, (800) 244-1745) STATED THAT THE WARRANTY WAS EXPIRED AND THE REPAIR WOULD COST MORE THAN $8,000. THE MANUFACTURER WAS CONTACTED AND RUDELY STATED THAT THEY WERE NOT GOING TO ISSUE A RECALL JUST FOR THE CONTACT'S VEHICLE AND IT WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 106,500.
SINCE I'VE OWNED THE VEHICLE THERE HAVE BEEN TWO PRIOR RECALLS CONCERNING THE WIPER MOTORS. THE LAST REPAIR WAS NOT RIGHT AND I COMPLAINED TO ANY THAT WOULD LISTEN YET NOTHING WAS DONE. NOW MY WIPER BLADE MOTOR IS FAILING IN THE SAME WAY AS THE PRIOR RECALL SPOKE OF. MY BLADES FUNCTION ERRATICALLY AND DO NOT COME BACK TO REST IN THE PARK POSITION. THE ORIGINAL RECALL WORK AND PARTS WHERE SUBPAR AT BEST.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING, A MESSAGE FLASHED INDICATING TO SLOW DOWN BECAUSE THE TRANSMISSION WAS OVERHEATING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
FRONT PASSENGER SIDE SEAT BELT CANNOT BE RETRACTED. UNDER 60K MILES. VEHICLE HANDLED WITH GREAT CARE THROUGHOUT.
TOOK VEHICLE IN TO DEALER DUE TO A VIBRATION COMING FROM TRANSMISSION, AND ALSO, MY VEHICLE WOULD BE SLUGGISH WHEN IT WARMED UP. MOST CONCERNING, WAS WHEN SLOWING AT AN INTERSECTION TO TURN, AND THEN PRESSING THE GAS TO ACCELERATE, THE VEHICLE WOULD BE HESITANT. THIS ALMOST RESULTED IN A CAR ACCIDENT. BASED ON OTHER REVIEWERS, I FIND THIS TO BE A CONCERN FOR MORE THAN JUST MYSELF. I HAD TO PURCHASE A BRAND NEW TRANSMISSION AT $7,100. TOTAL MILES IS 56,000.
TOOK VEHICLE IN TO DEALER DUE TO A VIBRATION COMING FROM TRANSMISSION, AND ALSO, MY VEHICLE WOULD BE SLUGGISH WHEN IT WARMED UP. MOST CONCERNING, WAS WHEN SLOWING AT AN INTERSECTION TO TURN, AND THEN PRESSING THE GAS TO ACCELERATE, THE VEHICLE WOULD BE HESITANT. THIS ALMOST RESULTED IN A CAR ACCIDENT. BASED ON OTHER REVIEWERS, I FIND THIS TO BE A CONCERN FOR MORE THAN JUST MYSELF. I HAD TO PURCHASE A BRAND NEW TRANSMISSION AT $7,100. TOTAL MILES IS 56,000. WHEN ON THE HIGHWAY, AND ATTEMPTING TO ACCELERATE. THE RPMS WOULD SHOOT UP, BUT THE TRANSMISSION FELT LIKE IT WOULD NOT SHIFT GEARS. I HAD TROUBLE AT TIMES SPEEDING UP ON THE HIGHWAY. THIS COULD HAVE ALSO RESULTED IN A BAD ACCIDENT.
I PLACED MY CHILD IN THE CAR SEAT IN THE REAR SEAT OF THE VEHICLE. IT WAS A WARM DAY SO ONCE SHE WAS SAFELY FASTENED, I STARTED THE CAR TO RUN THE AIR CONDITIONER. IT HAS A KEYLESS START AND THE KEYS WERE IN MY POCKET. ONCE THE CAR WAS STARTED, I GOT OUT TO GO BACK TO THE BACK SEAT WITH MY DAUGHTER WHILE WE WAITED ON MY WIFE, WHO WAS STILL IN THE RESTAURANT PAYING THE BILL. WHEN I GOT OUT OF THE CAR, THE KEYS WERE STILL IN MY POCKET. I CLOSED THE DRIVER DOOR. IT STARTED BEEPING BECAUSE THE KEYS WERE NOT PRESENT (THEY WERE IN MY POCKET, NOT THE INTERIOR OF THE VEHICLE). THIS CAUSED THE DOORS TO LOCK. I TRIED TO OPEN ALL OF THE DOORS, THEY WERE ALL LOCKED. THE KEY FOB WOULD NOT UNLOCK THE DOORS. I PRESSED THE BUTTON ON THE KEY FOB TO RELEASE THE MANUAL KEY. I INSTERTED IT INTO THE KEY HOLE AND TURNED. IT WOULD NOT RESPOND. NONE OF THE BUTTONS WOULD RESPOND. MANUAL KEY APPEARS TO ALSO BE ELECTRONIC. MY 16 MONTH OLD CHILD WAS LOCKED IN THE RUNNING CAR ALONE. MY WIFE CAME OUT AND WAS TRYING TO APPEASE HER THROUGH THE WINDOW. WE CALLED EMERGENCY SERVICES AND THE FIRE DEPARTMENT WAS DISPATCHED. AFTER ABOUT 15 MINUTES, MY UNSUPERVISED DAUGHTER PULLED HER BARRETTE FROM HER HAIR AND PLACED IT IN HER MOUTH. I PULLED A GREEN STAKE FROM THE GROUND THAT WAS PREVIOUSLY SUPPORTING AN ADOLESCENT TREE. I THREW IT LIKE A JAVELIN 10 TIMES AT THE CAR WINDOW IN AN ATTEMPT TO BREAK IT. IT WOULDN'T BREAK. LUCKILY, A MAN PULLED UP WITH A SMALL WINDOW BREAKING HAMMER DESIGNED TO BREAK WINDOWS FROM THE INSIDE OF A CAR SUBMERGED IN WATER. I USED THIS TO EVENTUALLY BREAK THE WINDOW AND DISLODGE THE ITEM FROM MY DAUGHTER'S THROAT. THE CAR LOCKED ME OUT ALTHOUGH A RETAINED THE KEYS. LUCKILY THE VEHICLE WAS RUNNING. ANY PARENT WHO PARKS THE CAR AND GETS OUT TO REMOVE THEIR CAR FROM THE REAR SEAT COULD EXPERIENCE THE SAME FATE. I CAN REPLICATE THIS ISSUE ON COMMAND. IT WASN'T A FLUKE.
WHEN I AM ACCELERATING, PUSHING THE GAS PEDAL THE RPMS GO DOWN SIGNIFICANTLY THEN RISER SIGNIFICANTLY. NOW THERE IS A DEEP RUMBLE OR VIBRATION IF I GO ABOVE 50 AND THE CHECK ENGINE LIGHT IS ON. I LIVE IN FLAT TERRAIN WITH OCCASIONAL HILLS BUT DRIVE MOSTLY HIGHWAYS.
REPORT RECEIPT DATE: NOV 21, 2014 NHTSA CAMPAIGN NUMBER: 14V744000 MITSUBISHI REFUSES TO PAY FOR THE REPAIR OF THE PASSENGER SEATBELT WHICH HAS BECOME LOOSE AND DOES NOT LATCH ANYMORE. THEY ARE SAYING THIS RECALL DOES NOT AFFECT MY VIN #. MY CAR IS ALSO A 2014, I THINK YOU NEED TO REVISE YOUR RECALL TO INCLUDE MY VIN # AND ALL OTHERS THAT WERE PRODUCED THE SAME DAY, AS THE SAME THING IS HAPPENING TO MINE AND AVOID LOSS OF LIFE AND THE LIABILITIES THAT CAN COME FROM THAT.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE RAIN TO SUBSIDE. VICTORY MITSUBISHI (4070 BOSTON ROAD, BRONX, NEW YORK 10475, (718) 618-6292) WAS MADE AWARE OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AND THE WINDSHIELD WIPER MOTOR WAS REPLACED. IN ADDITION, THE WINDOW REGULATOR WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED FIVE DAYS AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,800.
WHILE DRIVING IN A SLOW MOVING CONSTRUCTION ZONE, APPLIED THE BRAKES AND THE VEHICLE FAILED TO STOP, CONTINUING TO MOVE FORWARD. NOTICED ON THIS PARTICULAR VEHICLE THAT AT TIMES ANTI LOCK BRAKES COME ON AND MAKES THE VEHICLE MORE DIFFICULT TO CONTROL. SPECIFICALLY UNDER WET ROAD CONDITION ON ASPHALT, BUT DOES HAPPEN OCCASIONALLY ELSEWHERE.
AT JUST UNDER 60,000 MILES, THE REAR BACK UP CAMERA STOPPED WORKING, RESULTING IN A SAFETY HAZARD WHILE BACKING UP. WHEN I CONTACTED THE DEALER, I WAS TOLD THEY ARE FAMILIAR WITH THE ISSUE, BUT IT'S COMMONLY IN THE STEREO HEAD UNIT, WHICH IS NOT COVERED UNDER WARRANTY, AND WOULD NOT LOOK AT IT AS THEY SAID IT'S COSTLY , UP TO $800 TO REPLACE THE HEAD UNIT.
WE HAD A SPONTANEOUS SUNROOF GLASS EXPLOSION. WE WERE DRIVING DOWN THE HIGHWAY APPROXIMATELY GOING 65MPH AT NIGHT, AND THERE WAS NO OTHER VEHICLES AROUND. ALL OF A SUDDEN THERE WAS A LARGE EXPLOSION SOUND. I THOUGHT AT FIRST THAT A TIRE MAY HAVE BLOWN. I THEN HEARD A LARGE AMOUNT OF WIND COMING FROM THE TOP OF CAR. I PULLED OVER TO INSPECT AND SAW THE SUNROOF WAS SHATTERED, WITH MANY OF THE PIECES ON TOP OF THE INSIDE SHIELD.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V103000 (VISIBILITY) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. AN UNKNOWN LOCAL DEALER, WHICH WAS NO LONGER IN BUSINESS, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. WHILE PARKED, THE VEHICLE ROLLED AWAY. THE CONTACT STATED THAT A NEIGHBOR WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION AND WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V070000 (PARKING BRAKE). THE DEALER (EDWARDS MITSUBISHI BELLEVUE, 808 ALBERTA AVE, BELLEVUE, NE 68005, (402) 738-3800) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO ANSWER. THE APPROXIMATE FAILURE MILEAGE WAS 66,765.
ON MARCH 6, 2018 I WAS INVOLVED IN A CRASH. I REAR ENDED ANOTHER VEHICLE IN SLOW MOVING BUMPER TO BUMPER TRAFFIC. WHEN I HIT THE BRAKE THE CAR BEGAN TO SLIDE STRAIGHT FORWARD. NO PULSATION FROM THE ANTI-LOCK BRAKES. I WAS AND AM VERY SURPRISED THAT MY CAR DID NOT STOP IN TIME. IN THE INTERIM I SETTLED MY CLAIM WITH MY INSURANCE COMPANY. ON 3/29/2018. ON 3/30/2018 I RECEIVED A LETTER FROM MITSUBISHI TELLING ME OF AN ISSUE THEY CALL A "PARKING BREAK" PROBLEM. I HAVE ASKED SEVERAL MECHANICS ABOUT THE POSSIBLE NEED TO REPLACE "THE PISTON ASSEMBLY OF THE REAR BRAKE CALIPER WILL BE REPLACED WITH A COUNTERMEASURE UNIT". I HAVE BEE ASSURED THIS COULD HAVE CAUSED A FAILURE TO THE ANTI-LOCK BRAKING SYSTEM. BECAUSE I NO LONGER OWN THE CAR I HAVE NOTIFIED ALLSTATE INSURANCE OF THE PRESENT RECALL. IF POSSIBLE THIS SHOULD BE AN URGENT RECALL. SADLY I HAVE LOST THOUSANDS OF DOLLARS AND A RECORD OF 36 YEARS OF ACCIDENT FREE DRIVING. PLEASE INVESTIGATE
WHILE IN MOTION, THERE IS A NOISE COMING FROM THE WHEELS, AND IT GETS LOUDER AS THE SPEED INCREASES AND THEN A BURNING SMELL, AND THE NOISE GETS LOWER WHEN REDUCING SPEED.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, MD 20748) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY TWO SAFETY RECALLS FOR MY VEHICLE IN A TIMELY MANNER. I CONTACT THEM TWICE, AND NO ONE GIVE ME ANY FEEDBACK.
AIRBAG SERVICE REQUIRED LIGHT IS STAYING ON WITH NO ACCIDENTS OR REASON FOR DEPLOYMENT. THE VEHICLE IS STATIONARY AND THE WARNING STAYS ON, ALSO THE PASSENGER SEATBELT LIGHT IS STAYING ON
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, WHEN ACTIVATED, FAILED TO RETURN TO THE DOWNWARD POSITION. THE CONTACT TOOK THE VEHICLE TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544; 510-999-5999) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD MOTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE; HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.
AIR BAG LIGHT ALWAYS ON. ALTERNATOR CONTINUES TO RUN EVEN WHEN CAR IS TURNED OFF WHICH KILLS MY BATTERY.
THERE IS A PROBLEM WITH THESE VEHICLES. THE FRONT HEADLIGHTS NEED TO BE REPLACED EVERY 6 MONTHS OR LESS. THERE HAVE ALSO BEEN PROBLEMS WITH THE COMPUTER. I WAS DRIVING AND THE REAR CAMERA CAME ON WHILE IN DRIVE. I PULLED INTO A PARKING LOT. WHEN I STARTED THE CAR I HAD NO BRAKES AND NO POWER STEERING. I TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WAS FINE. I HAD IT TOWED IN FOR SERVICE AND THE DEALERSHIP SERVICE CENTER SAID THE COMPUTER HAD NO CODES TO INDICATE ANY PROBLEM AND THEY CAN NOT RECREATE THE PROBLEM. ALSO, THE BATTERY HAS BEEN REPLACED ON THIS VEHICLE AT LEAST 3 TIMES.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 15 MPH, A PICK-UP TRUCK CRASHED INTO THE CONTACT'S VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,335.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY/WIPER) WAS RECEIVED IN NOVEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I'M NOT SURE IF IT IS IN THE MOTOR OR TRANSMISSION OF MY SUV. WHAT HAPPENS IS WHEN I AM DRIVING ON THE HIGHWAY I PUSH DOWN ON THE ACCELERATOR AND ITS AS THOUGH MY CAR IS STANDING STILL THEN A FEW SECONDS LATER THE ACCELERATE STARTS TO WORK AND MOVE THE CAR, THIS HAS HAPPENED A FEW TIMES AND I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE OF THIS. I NO LONGER DRIVE MY CAR ON THE HIGHWAYS BECAUSE I'M TERRIFIED THAT THIS WILL HAPPEN AGAIN WHILE ON THE HIGHWAY AND I WILL BE CRASHED OR EVEN KILLED DUE TO WHAT EVER IS GOING ON WITH MY CAR
ON FRIDAY, NOVEMBER 18, 2016, I WAS DRIVING MY WIFE'S 2014 MITSUBISHI OUTLANDER SPORT. AS I WAS PULLING INTO A PARKING SPOT AT THE HARRIS TEETER GROCERY STORE LOCATED AT 2019 S GLENBURNIE ROAD, NEW BERN, NC. I WAS PULLING INTO A PARKING SPOT ON THE LEFT. THEREFORE, I HAD MY FOOT ON THE BRAKE TO SLOWLY PULL INTO THE SPOT. AS I CONTINUED TO MOVE IN A FORWARD MOTION WITH MY FOOT ON THE BRAKE TO COME TO A STOP, THE CAR SUDDENLY LURCHED FORWARD. I HAD NOT PULLED COMPLETELY INTO THE SPOT AT THE TIME, SO MY FOOT WOULD HAVE STILL BEEN ON THE BRAKE. WHEN OUR CAR LURCHED IT THEN HIT THE CAR IN FRONT OF US. THE LEFT SIDE OF OUR CAR IMPACTED THE LEFT SIDE OF THE CAR PARKED IN THE SPOT IN FRONT OF THE SPOT WE WERE PULLING INTO CAUSING THAT CAR TO ROLL OUT OF ITS PARKING SPOT INTO THE MIDDLE OF THE AISLE IN THE PARKING LOT. THE CAR THAT WAS HIT HAD QUITE A BIT OF DAMAGE TO THE FRONT LEFT FENDER OF THE CAR AND THE CAR HAD TO BE TOWED AS IT COULD NOT BE DRIVEN. OUR CAR'S LEFT FENDER ALSO SUFFERED DAMAGE AND THE RADIATOR WAS BUSTED. OUR CAR ALSO HAD TO BE TOWED FROM THE LOT. WE ARE HAVING THE VEHICLE CHECKED TO SEE WHAT MADE IT LURCH. AND HONESTLY, I WILL BE AFRAID TO DRIVE THE VEHICLE WHEN IT IS FIXED IF THEY FOR SOME REASON SAY THEY DON'T FIND A PROBLEM WITH IT. I AM UPLOADING PICTURES OF THE DAMAGE DONE TO BOTH CARS. I ALSO RECEIVED A CITATION FOR THE ACCIDENT AND NOW HAVE TO GO TO COURT TO CLEAR THIS UP. I WILL ALSO BE FILING THIS COMPLAINT DIRECTLY WITH MITSUBISHI MOTORS. THIS WAS THE FIRST OCCURRENCE, BUT I WANTED TO REPORT THIS BEFORE A SITUATION LIKE THIS HAPPENS AGAIN, POSSIBLY CAUSING MORE INJURY OR DEATH.
TL* THE CONTACT OWNED A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO A MOOSE CROSSING THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A GARAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
I DO NOT HAVE AN AUTO LIGHT FUNCTION ON THE VEHICLE BUT THE LIGHTS WILL RANDOMLY COME ON, EVEN THOUGH THE SWITCH IS TURNED TO OFF. WHEN THIS HAPPENS MY TURN SIGNALS DO NOT WORK AT ALL. I TOOK THE VEHICLE TO THE DEALERSHIP SINCE IT IS UNDER WARRANTY, BUT BECAUSE THE LIGHTS AND TURN SIGNALS WERE WORKING AT THAT MOMENT THEY DID NOT DO ANYTHING BECAUSE THEY COULD NOT DIAGNOSE A PROBLEM (DESPITE MY SPECIFICS ABOUT WHAT WAS OCCURRING AND THE DANGERS DRIVING WITH NO TURN SIGNALS POSES). INITIALLY THIS ONLY HAPPENED WHEN I STARTED THE CAR, BUT NOW IT WILL HAPPEN RANDOMLY WHEN I AM DRIVING. THE LIGHTS COME ON THEN THE TURN SIGNALS STOP WORKING.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THE ACCELERATION SEIZED AND WOULD NOT RESPOND AFTER A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ACCELERATION WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE OCCURRED EVERYDAY SINCE THE VEHICLE WAS PURCHASED FROM A USED CAR LOT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
JERKING FORWARD WHEN CAR MITS OUTLANDER SPORT STARTS. HAVE TRIED USING HAND BRAKE ON PARKING BUT ONCE VEHICLE IS STARTED IT SHOOTS FORWARD.
I HAD A VERY BAD ACCIDENT AND MY CAR GOT TOTALED BUT AIRBAGS DID NOT DEPLOYE
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE AIR CONDITIONER ACTIVATED, WHITE PARTICLES EMITTED FROM THE AIR VENTS. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE DRIVING VARIOUS SPEEDS. THE POWDER SUBSTANCE COVERED BOTH FRONT SEATS AND DASHBOARD. IN ADDITION, THE PARTICLES BLEW INTO THE DRIVER'S AND FRONT PASSENGER'S EYES, NOSE, AND MOUTH. THE FAILURE ALSO OCCURRED NUMEROUS TIMES WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. THE MECHANIC FLUSHED THE AIR CONDITIONER AND REPLACED THE FILTERS. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
AFTER A FULL STOP BRAKE PEDAL GOES TO CAR FLOOR AND CAR MOVE FORWARD EVEN PEDAL IS TO THE FLOOR I BILEVE IS THE BRAKE MASTER CYLINDER I HAVE TAKE THE CAR TO DEALER AND RESPONSE IS WE CAN NOT DUPLICATE PROBLEM IN LESS THAN A MONTH HAS HAPPEN 6 TIMES
TURN SIGNALS DO NOT SHUT OFF AFTER TURN. MUST TURN OFF MANUALY. AND SOMETIMES HEAD LIGHTS COME ON WHEN TURN SIGNALS ARE ON.. SAME PROBLEM WHEN CHANGING LANES ON A HIGHWAY..
WHEN I PUSH ON GAS, THE CAR NEVER SHIFTS GEARS! I CAN START OUT SLOWLY WITH A LITTLE GAS PEDDLE PRESSURE, BUT WHEN TRYING TO GET UP TO SPEED AND MERGE WITH TRAFFIC, IT WILL NEVER SHIFT INTO A HIGHER GEAR! IT STAYS AT ABOUT 20MPH AND ENGINE REVS TO RED ZONE UNLESS I LIFT OFF GAS. I DON'T EVEN GET GAS PEDDLE HALF WAY DOWN. TRANSMISSION ROARS, CAR DOESN'T GO, AND I CAN'T GO FORWARD BUT AT A SLOW CRAWL UNLESS I PULL OVER, LET OFF GAS COMPLETELY SO CAR CAN SETTLE, THEN TRY AGAIN. IT WON'T SHIFT IN AWD OR 4WD AND I OLD LADY, I DON'T TROOMP N ROCKET. I JUST WANT TO GET UP TO 55MPH WITHIN 1 MILE WITHOUT SENDING MY ENGINE INTO DRAGONFLIES AND HALF A TANK OF GAS GONE! I ASKED DEALER AND HE BLEW IT OFF AS A SLOW STARTINGVEHICLE, BUT IT'S GETTING WORSE AND TYRANNY NOT SHIFTING RIGHT. HAVE TO FIND A MITSUBISHI SERVICE CENTER.
SEAT BELT COVERS N COVERS THAT COVER BOLTS N NUTS KEEP COMING OFF... ONES AT FEET THAT COVER MECHANICS WON'T STAY ON. MAKES BELTS NOT FIT PROPERLY AND NOT CATCH WHEN NEEDED, NOR DO THEY STAY UNTANGLED NOR IN RIGHT POSITION ON BODIES.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, SHOULDER, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. UPDATED 03/08/16*LJ UPDATED 03/16/16*JB
I HAD A ACCIDENT WITH MY 3 CHILDREN IN THE CAR WITH ME. I WAS DRIVING ON A 6 LANE HIGHWAY & HIT A CAR THAT WAS IN THE MIDDLE LANE AS IT CAME TO A COMPLETE STOP FOR NO APPARENT REASON OTHER THAN REACHING FOR SOMETHING IN THE FLOORBOARD. THE DAMAGE WAS TO THE FRONT END OF MY OUTLANDER, NEEDING TO REPLACE THE BUMPER, HOOD, LIGHTS, A/C CONDENSER & MORE. NONE OF THE 7 AIRBAGS IN MY CAR WERE DEPLOYED & NONE OF THE SEATBELTS LOCKED. I WAS TOLD FROM A LOCAL MITSUBISHI DEALER THAT IF THERE WAS AN ISSUE, THERE WOULD BE A CODE IN THE COMPUTER, SO THEREFORE THEY SAY THERE IS NOTHING WRONG WITH MY OUTLANDER OR THE SAFETY RESTRAINT SYSTEM.
UPON STARTING THE VEHICLE AND TAKING OFF WITH THE SHIFTER ENGAGED IN AUTOMATIC, THE CAR QUICKLY ENGAGES THE FIRST GEAR BUT AS I DEPRESS THE ACCELERATOR PEDAL TO ACCELERATE, IT FEELS AND SOUNDS LIKE THE ENGINE IS ABOUT TO STALL OUT AND THE VEHICLE SLOWS BACK DOWN AS IF HESITATING AND MALFUNCTIONING, THEN IT VERY SLOWLY OVER ABOUT A 20-30 SECOND LULL WILL BEGIN TO PICK UP SPEED AT AN INCREDIBLY SLOW AND DANGEROUS SPEED. I HAVE TRIED MAKING RIGHT TURNS AND LEFT YIELD TURNS ONLY TO FIND THAT I CANNOT MOVE FAST ENOUGH OUT OF ANOTHER VEHICLES PATH IN A SAFE TIME AND THAT IT IS TOO DIFFICULT TO TRY AND PRESUME HOW LONG IT WILL TAKE TO CROSS A STREET AS THE ACCELERATION OF THE VEHICLE IS UNPREDICTABLE EVERY TIME. I HAVE TO CONSTANTLY DRIVE WITH THE SHIFTER IN MANUAL TO OVERRIDE THIS PROBLEM. THIS HAS ALMOST CAUSED ME SEVERAL ACCIDENTS BEFORE I WAS ABLE TO DECIPHER THE SAFER MANUAL POSITION IT ACCELERATION OF THE VEHICLE.
I WAS PARKING MY CAR AND MY FOOT WAS FIRMLY ON THE BRAKE. JUST AS I WAS GOING TO SHIFT MY CAR INTO PARK, THE ENGINE REVVED AND THE CAR SURGED FORWARD I WAS UNABLE TO STOP THE CAR, IN SPITE OF BRAKING. THE CAR JUMPED THE CURB IN THE PARKING LOT AND ENDED UP STOPPING ON TOP OF A LANDSCAPING BOULDER. THIS STOPPED THE CAR FROM MOVING FORWARD AS THE FRONT OF THE CAR WAS ON TOP OF THE ROCK, BUT THE ENGINE WAS STILL REVVING AS I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. TRANSMISSION PAN AND ENGINE CRADLE DAMAGED BY COLLISION. HAD THE LANDSCAPING BOULDER NOT BEEN THERE, THE CAR WOULD HAVE CONTINUED INTO THE BUILDING IN FRONT OF ME.
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
I BOUGHT A NEW MITSUBISHI OUTLANDER SPORT THE DAY MARCH 29, 2014 I HAVE A CLAIM NUMBER [XXX], AFTER THIS COMPLAIN I HAVE SEND MANY EMAILS ASKING THEM, PLEASE LET ME KNOW IF YOU ALREADY GOT THE WAY TO CORRECT THE DEFECT IN THE AIR CONDITIONING OF THIS SUV, BECAUSE EVERY DAY IS STRONGER AND I HAVE TOO STRESSED WITH SO MUCH NOISE THAT LOOKS LIKE AN OLD CAR. NO ONE TOLD ME WHEN BUYING THE NEW 2014 SUV MITSUBISHI OUTLANDER SPORT THAT HAD A HIDDEN DEFECT IN THE AIR CONDITIONING COMPRESSOR THAT TURNS ON AND OFF FREQUENTLY AND MAKES A TORTUROUS AND UNBEARABLE NOISE THAT STRESSES THE DRIVER AND PASSENGERS. THEY CALL ME TWICE AND TOLL ME THAT NOISE IS NORMAL? IF IS NORMAL THEY MUST SAID THE CUSTOMER BEFORE TO BUY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
RECEIVED AIRBAG WARNINGS WAS ADVISED IF I WRECKED WITH WARNING ON AIRBAGS MAYNOT DEPLOY HAD TO REPLACE PASSENGER SEAT THE CAR FELL TO READ THE KEY A LOT OF THE TIME EVEN WHEN ITS IN THE SLOT THIS HAS BEEN ONGOING SINCEI GOT THE CAR WITH 400 MILES DEALER SAYS THEY CANT GET IT TO DUPLICATE THE ERROR SO I DO NOT KNOW ALSO THE STEERING AND CONTROL IS TERRIBLE IT SOUND LIKE IT ALWAYS NEEDS AN OILCHANGE MAKES A TICKING NOISE SEAT STICKS FROM TIME TO TIME ALSO IT DENT AND SCRATCH TO EASILY THE TIRES AND BRAKES FEEL TERRIBLE AT 24000 MILES I HAVE HAD TO HAVE THE CD PLAYER REPLACE. *TR
I WENT TO ROLL MY DRIVERS WINDOW UP AND THE GLASS FELL INTO THE DOOR, I TOOK IT TO THE LOCAL MITSUBISHI DEALERSHIP AND THE "FIXED" IT BUT THE WINDOWS BOTH ROLL UP OF THE AND SEEM TO BE OFF THE ALLIGNMENT. THEY SOUND LIKE THEY WILL BREAK BECAUSE THE MOTOR CONTINUES TO ROLL UP WITH THE WINDOW ALL THE WAY UP ALREADY. HUGE HUGE ISSUE! *TR
SAME AS TWO (2) OTHER ENTRIES HEREIN..... THE ROOF SUSTAINED DENTS FROM THE BLOWER OF A NON-CONTACT CAR WASH. WHEN I FIRST SAW THE DENTS, I WONDERED WHAT CAUSED THEM. LIKE [XXX] SAYS....:"NOW YOU KNOW THE REST OF THE STORY". AND NOW SO DO I. MYSTERY SOLVED. YES THE ROOF IS VERY THIN, AND " TINNY" SOUNDING IN THIS AREA. THE STEEL IN THIS AREA NEEDS TO BE TO REINFORCED WITH A LIGHT WEIGHT MATERIAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END UP ON A 3 BRICKS HIGH PLANTER. I HAVE SOME HISTORY IN THE PAST THAT THE FOLLOWING DAY THAT I GOT THE CAR FROM THE DEALER I RETURNED IT TO THEM BECAUSE I HEARED A POPPING SOUND ON THE ENGINE PART WHEN I STOP THE ENGINE, THEY SAID ITS JUST NORMAL BUT WITH ALL THE CARS THAT I HAD I NEVER EXPERIENCE THIS SO UNUSUAL AND THE STATIC ON THE CAR SEAT EVERYTIME I COME OUT OF THE CAR I EVEN TRANSFER THE STATIC FEEL WHEN SOMEBODY TOUCH ME I AND AFTER A WEEK THEY PUT LEATHER SEAT IT IS STILL THE SAME WHAT I DID I PUT A RUG ON MY SEAT THAT LESSEN THE STATIC. EVERYTIME I BRING THE CAR ON ALL THE COMPLAINTS THEY JUST IGNORE IT AND TELLING ME ITS JUST NORMAL AND BECAUSE I NEVER BOUGHT ANY BRAND NEW CAR EXCEPT MITSUBISHI SINCE 1997 SO MY TRUST IS STILL THERE UNTIL THIS CRASH HAPPEND TO ME AND FIRST TIME IN MY ENTIRE LIFE ITS GOOD THING IT HAPPENS WITH IN MY PROPERTY WHAT IF THIS MALFUNCTION HAPPENS OUTSIDE AND I HURT SOMEBODY THAT ACCIDENT WAS TRAUMATIC TO ME I DON'T WANT TO DRIVE THAT CAR ANYMORE I DON'T KNOW WHAT WILL HAPPEN NEXT. I FILE COMPLAIN WITH THEM, THEN AFTER 3 WEEKS THEY DON'T WANT TO TAKE RESPONSIBILITY AND ADVISE ME TO JUST CLAIM ACCIDENT ON MY INSURANCE. I ASK THE SERVICE MANAGER TO PLEASE EMAIL ME A COPY OF THEIR INVESTIGATION AND A WRITTEN REPORT ON THEIR ADVISE ON ME. MICHAEL OF MITSUBISHI ANAHEIM IS HESITANT TO GIVE ME ANY WRITTEN REPORT ON THE TEST THEY'VE DONE AND ADVICE THEY WANT ME TO DO. *TR
EVERY TIME WHILE EXISTING THE CAR, GETTING TOO MUCH STATIC. IT DOESN'T MATTER WITH WEATHER CONDITION. IF IT IS A SMALL DRIVE OR LONG DRIVE, STATIC BUILDING UP WITH SEATS FABRIC AND GIVES THE STATIC ELECTRICITY WHEN YOU TOUCH THE DOOR OR ANY PART OF THE VEHICLE. IT CONCERNING EVERY TIME WHILE GOING TO GAS STATION TO FILL THE GAS. *TR
DOORS DOES NOT LOCK AUTOMATICALLY ONCE YOU ARE ON DRIVE. DRIVER MANUALLY NEED TO LOCK THE DOORS. TOOK THE CAR TO DEALER TO CONFIGURE AUTOMATIC DOOR LOCK, BUT THEY HAVE MENTIONED THE VEHICLE IS NOT EQUIPPED TO LOCK THE DOORS AUTOMATICALLY. THIS IS A BASIC SAFETY FEATURE, I DIDN'T UNDERSTAND WHY THIS FEATURE NOT EQUIPPED. *TR
WHILE DRIVING THE VEHICLE, THE VEHICLE STARTED TO SHAKE AND THEN LOST THE ABILITY TO MOVE. CHECK ENGINE LIGHTS CAME ON. VEHICLE ENGINE WOULD RUN BUT VEHICLE WOULD NOT MOVE FORWARD OR REVERSE. VEHICLE HAD TO BE TOWED TO LOCAL MITSUBISHI DEALERSHIP. ENTIRE TRANSMISSION HAD TO BE REPLACED. *TR
LIKE ANOTHER POST I SAW. AFTER GOING THROUGH THE CAR WASH THE ROOF WAS DENTED FROM THE BLOWERS WHILE EXITING THE CARWASH. I HAVE TO PAY OUT OF POCKET TO FIX THE ROOF THOUGH I DIDN'T DO ANYTHING AT ALL. JUST A FLIMSY THIN ROOF IN THE FRONT ABOVE THE WINDSHIELD. *TR
WHILE DRIVING THE FCM, (FRONT CRASH MITIGATION), AND ACC, (ADAPTER CRUISE CONTROL), LIGHTS CAME ON WITH MESSAGE "SERVICE REQUIRED". I TOOK THE CAR TO THE DEALER THEY COULD FIND NOTHING WRONG. A MONTH LATER THEY CAME ON AGAIN, THE DEALER COULD FIND NOTHING WRONG. THE NEXT TIME THE LIGHTS CAME ON IT WAS "AIRBAG SERVICE REQUIRED". I TOOK THE CAR TO THE DEALER, THEY DIAGNOSED THE ECU GOING BAD. NOW, WHEN A LIGHT COMES ON, WHICH IS OFTEN, I DON'T HAVE ANY IDEA IF SOMETHING IS REALLY NOT WORKING. THEY TOLD ME IT WOULD BE A WEEK TO GET THE PART, TODAY THEY TOLD ME THE PART IS ON BACK ORDER. I AM NOT HAPPY ABOUT HAVING THIS PROBLEM WITH A SIX MONTH OLD CAR. I ALSO FIND IT ODD THAT A PART FOR A BRAND NEW CAR IS ON BACKORDER. *TR
TL* THE CONTACT OWNS 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE SEAT BELTS WERE NOT WORKING PROPERLY AND THE LATCH WOULD BECOME STUCK. A SMALL CHILD BECAME STUCK IN THE SEAT BELTS AND THE CONTACT HAD TO REMOVE THE CHILD BY HER FEET IN ORDER TO REMOVE HER FROM THE SEAT BELT. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 7,000. THE VIN WAS NOT AVAILABLE.
WENT THROUGH CAR WASH BLOWERS AT END OF WASH LITERALLY DENTED ROOF. AFTER SURVEYING DAMAGE CAME TO CONCLUSION THE METAL ON THE ROOF IS EXTREMELY THIN. THERE IS VERY LITTLE SUPPORT AND SAFETY. *TR
THE FIRST TIME I DROVE THIS VEHICLE IN THE SNOW I REALIZED THAT THE WIPERS ARE PLACED BELOW THE HEATED PART OF THE WINDSHIELD. THIS CAUSES THE WIPERS TO FREEZE UP AND NOT CLEAR THE WINDSHIELD PROPERLY REDUCING VISIBILITY. I THINK THAT AN ANGLED WIPER ARM THAT PLACES THE WIPER OVER THE DEFOG WOULD CORRECT THE PROBLEM.I'VE DRIVEN IN SNOWY WEATHER TWICE SINCE AND IT HAS HAPPENED EACH TIME. *TR
THE CENTER SEAT BELT IS VERY UNSAFE. ONCE THE LATCH IS RELEASE, IT GOES BACK TO THE TOP CORNER, BUT IT HIT MY SON IN THE EYE AND FOREHEAD. ONCE YOU REMOVE THE SEAT BELT( CENTER PASSENGER), THE BELT ROLLS UP VERY QUICKLY(UPPER BACK CORNER), SO THE PASSENGER ON THE THIRD ROW HAS TO BE CAREFUL. I HAVE THREE BOYS AND THEY ARE NOT VERY CAREFUL AND THEY ALSO ASSUME THAT THE SEAT BELT WOULD NOT ROLL UP SO QUICKLY. IT VERY UNSAFE AND BAD DESIGNED. *TR
6 Recalls
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013-2015 Outlander Sport vehicles manufactured July 20, 2012, to July 23, 2014. In the affected vehicles, the front passenger seat belt lap end attachment fastener may not be torqued to specification, and the fastener may loosen with time.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2015 Outlander Sport vehicles manufactured August 26, 2010, to January 5, 2015. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2016 Outlander and 2013-2016 Outlander Sport vehicles. Water may enter the rear brake calipers causing the parking brake actuator shafts to corrode and possibly bind.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2011-2016 Outlander Sport vehicles. Water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2013-2015 Outlander Sport vehicles originally sold, or ever registered, in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure, such as from road salt use.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.