EN

2014 Toyota Avalon 4 DR FWD

4
Recalls
86
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.7%

Complaints
Recalls

86 Complaints

for 2014 TOYOTA AVALON
09/27/2021
Components: SERVICE BRAKES
Incident Date: 08/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB0EU******
Summary

My Avalon is trying to kill me. I promise I have done nothing wrong! When going down the highway at 85mph I have had people cut in front of me. When pushing on the brakes to avoid collision, the brakes lock up and do not release for about 5 seconds. Naturally, this is quite unnerving for myself, passengers as cars that scatter around me when the Avalon takes control --- slamming on the brakes --- and wont hand control back until it has caused quite a mess. This has happened three times now and no one can tell me what is wrong. I am told to get a brake job at the Toyota dealership even though the pads still have plenty of life.

04/26/2021
Components: SEATS
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB7EU******
Summary

TL*HE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE CONTROL CASING FOR THE ELECTRONIC ADJUSTABLE SEATS LOOSENED AND DETACHED. THE VEHICLE WAS TAKEN TO SAVANNAH TOYOTA (11101 ABERCORN ST, SAVANNAH, GA 31419) WHO REPLACED THE CASING HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

04/05/2021
Components: SERVICE BRAKES
Incident Date: 02/06/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 4T1BK1EB2EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON . THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS LOW SPEEDS, LIGHT PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT STATED THAT THERE WERE FOUR INCIDENTS OF UNEXPLAINED ACCELERATION WHEN THE BRAKE PEDAL WAS APPLIED. THE FOURTH INCIDENT RESULTED IN A COLLISION WHEN THE CONTACT'S WIFE WAS PULLING INTO A PARKING SPACE AND APPLIED LIGHT PRESSURE ONTO THE BRAKE PEDAL, WHEN THE VEHICLE SUDDENLY ACCELERATED AND HIT ANOTHER PARKED VEHICLE IN THE PARKING SPACE AHEAD. NO MEDICAL TREATMENT WAS REQUIRED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LIA TOYOTA OF ROCKLAND (618 NY-303, BLAUVELT, NY 10913) WHERE A DIAGNOSTIC TEST AND A TEST DRIVE WAS PERFORMED AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE MANUFACTURER HAD A THIRD-PARTY TEST DRIVE AND DIAGNOSIS THE VEHICLE HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE FAILURE MILEAGE WAS 75,000.

03/01/2021
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB3EU******
Summary

FROM THE TIME FRAME OF 2017 TIL THE PRESENT, THE HEADLAMPS ON THE VEHICLE WOULD BURN OUT FOR NO APPARENT REASON. EACH TIME I REPLACE THEM, THEY WOULD LAST FOR ABOUT 4 TO 6 MONTHS AND THEN THEY WOULD BURN OUT AGAIN. SOMETIMES EITHER ONE WOULD BURN, LEFT OR RIGHT, AND TWICE I'VE HAD BOTH GO OUT AT THE SAME TIME. I DON'T UNDERSTAND WHAT IS CAUSING THE HEAD LAMPS TO BURN OUT. I'VE REPLACED THEM EACH TIME, AND IN COUNTING I HAVE REPLACED THEM AT LEAST 10 TIMES SINCE 2017. THIS IS TOTALLY UNUSUAL COMPARED TO MY OTHER TWO CARS WHERE I'VE NEVER ONCE HAD TO REPLACE THE HEADLAMPS ON THESE. IT HAPPENS WHEN THE VEHICLE IS BEING DRIVEN AND OTHER TIMES WHEN THE LIGHTS ARE TURNED ON BEFORE DRIVING. TODAY (MARCH 1, 2021) IS HAS HAPPENED AGAIN, AND THIS TIME THE DRIVER SIDE LAMP WENT OUT FOR NO APPARENT REASON.

02/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

THE TOYOTA AVALON HAS A REOCCURRING ISSUE WITH THE SUNSHADE IN THE REAR VIEW WINDOW BREAKING AND STAYING IN THE UP POSITION. THERE DOES NOT APPEAR TO BE A FUNCTION TO KEEP THE SUNSHADE IN THE DOWN/STORED STATE. THIS CREATES A POTENTIALLY HAZARDOUS VISIBILITY ISSUE WHEN TRYING TO BACK UP THE CAR AND/OR AT NIGHT WHEN DRIVING.

07/15/2020
Components: VISIBILITY/WIPER
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB2EU******
Summary

THE REAR WINDOW SHADE MUST STAY IN THE UP POSITION OR MAKES A VERY LOUD NOISE WHEN VEHICLE IS I PLACED IN REVERSE. THEREFORE, THE SHADE HAS TO STAY IN THE UP POSITION, WHICH MAKES NIGHT DRIVING HAZARDOUS DUE TO LACK OF REAR VISION. VERY EXPENSIVE REPAIR AND MANY TOYOTA'S HAVE THIS PROBLEMS FOR MANY YEARS MODELS ACCORDING TO INTERNET. NEEDS A RECALL FOR SAFETY.

07/10/2020
Components: VISIBILITY
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EBXEU******
Summary

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. ADDITIONALLY, THE CONTACT LOST THE KEYS FOR THE VEHICLE AND WAS UNABLE TO ENTER THE VEHICLE. THE VEHICLE WAS TOWED TO FRED HAAS TOYOTA COUNTRY, 22435 TX-249, HOUSTON, TX 77070, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS DUE TO WATER DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,014.

03/20/2020
Components: AIR BAGS
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB7EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

02/28/2020
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB7EU******
Summary

ALL LEATHER AREAS ARE STICKY AND DIFFICULT TO USE IN THE CABIN. THE DASH, ALL COVERS, SHIFT NOB, CENTER CONSOLE, AND STEERING WHEEL. THIS MAKES IT VERY DIFFICULT TO OPERATE THE VEHICLE WHERE EVERYWHERE YOU TOUCH IS STICKY. IT ALSO HAS AN ODOR AND MOLD/MILDEW SMELL. TOYOTA REFUSES TO REPAIR.

01/25/2020
Components: AIR BAGS
Incident Date: 08/17/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 4T1BD1EBXEU******
Summary

ON AUGUST 17, 2018 I WAS TRAVELING WESTBOUND ON IL ROUTE 83 AND I ENTERED AN INTERSECTION AT IL ROUTE 83 AND TORRANCE AVENUE AT LYNWOOD, IL ON A GREEN TRAFFIC SIGNAL. A DRIVER WITHOUT A DRIVERS LICENSE WAS TRAVELING SOUTH ON TORRANCE AVENUE AND ENTERED THE INTERSECTION ON A RED SIGNAL. I APPLIED THE BRAKES ON MY CAR BUT WAS UNABLE TO STOP AND MY CAR HIT THE OTHER DRIVERS CAR IN THE SIDE. THE AIRBAGS IN MY CAR DID NOT DEPLOY.

01/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EBXEU******
Summary

REAR HEADLINER TO VEHICLE IS BECOMING DETACHED FROM INTERIOR ROOF. THIS IS APPEARING AT REAR WINDSHIELD AREA WHICH IS COMPROMISING INHIBITING THE VIEW, SAFETY ISSUE. VEHICLE HAS 42,400 MILES BUT OVER A YEAR OUT OF WARRANTY. THIS APPEARED IN DECEMBER 2019. SHOULD NOT OF HAPPENED TO A VEHICLE OF THIS AGE/MILES. TOYOTA HAS SAID THIS WILL BE A ONE TIME FIX.SHOULD AN ACCIDENT OCCUR IF THIS HAPPENS AGAIN BECAUSE OF INABILITY TO SEE OUT OF REAR WINDOW, AN ATTORNEY WILL BE CONTACTED FOR A LAWSUIT AGAINST TOYOTA AS I'VE READ OF OTHER CAR WITH EXACT SAME DEFECT

12/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB0EU******
Summary

I HAVE 95000 MILES ON MY TOYOTA AVALON LIMITED HYBRID. WHILE DRIVING DOWN THE ROAD IT JUST QUIT - DEAD STOP (VERY DANGEROUS) AND, HAD IT NOT BEEN A HYBRID, I WOULD NOT HAVE BEEN ABLE TO GET IT OFF OF THE INTERSTATE. TURNS OUT THAT THE FUEL PUMP STOPPED WORKING WITH NO WARNING. MY LAST AVALON WENT ALMOST 300,000 MILES ON THE SAME FUEL PUMP. THE PUMP, IN MY OPINION, IS FAULTY BUT OUT OF WARRANTY. TOYOTA IS CHARGING OVER $1,000 TO FIX IT. I TRIED TO GET TOYOTA MANAGEMENT CONTACT INFORMATION (DISTRICT MGR.) FROM THE DEALERSHIP BUT THEY WOULD NOT SUPPLY IT IN ORDER FOR ME TO DRAW ATTENTION TO TOYOTA OF THE PREMATURE FAILURE OF A KEY COMPONENT OF THE CAR. I CALLED TOYOTA HEADQUARTERS, GOT THE SAME RESPONSE AND FELT LIKE THEY COULD CARE LESS THAT THERE MAY BE A DEFICIENCY IN THEIR COMPONENTS. THIS IS A SERIOUS SAFETY ISSUE. I HAVE SEEN ONLINE OTHERS THAT HAVE HAD THIS EARLY FAILURE OF THE FUEL PUMP. TOYOTA NEEDS TO LOOK INTO THIS LIFE THREATENING PROBLEM AND THEY NEED TO ISSUE A TSB ON IT AND PERFORM THE WORK AT COST VS MAKING MONEY ON SOMETHING THAT COULD KILL ME AND MY FAMILY MEMBERS. I STILL CAN GET OVER THEIR LACK OF CONCERN.

10/11/2019
Components: VISIBILITY/WIPER
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

I HAVE A REAR SUNSHADE ON THIS 2014 AVALON LIMITED VERSION THAT WAS WORKING FINE UNTIL I DECIDED TO PARK MY CAR OUTSIDE IN THE HOT SUMMER IN HOUSTON. THE AUTOMATIC REAR SUNSHADE STOPPED WORKING AND IS NOW STUCK IN THE UP POSITION. NOW IT IS VERY DIFFICULT TO DRIVE THIS VEHICLE AT NIGHT BECAUSE THE VISIBILITY IS VERY POOR AT NIGHT AS A RESULT OF THE SHADE STUCK IN THE UP POSITION. THERE IS NO OTHER WAY TO MANUALLY DISENGAGE THE SHADE. I AM UNABLE TO REVERSE AT NIGHT. VERY INCONVENIENT. PLEASE HELP.

10/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

PRE COLLOSION SYSTEM WARNING LIGHT CAME ON AND TOOK THE VEHICLE TO THE TOYOTA DEALER AND WAS TOLD THEY NEEDED TO REPLACE A COMPUTER IN THE SYSTEM AT A COST OF OVER $1000. WHICH WAS NOT COVERED BY THE WARRANTY OR MY EXTENDED WARRANTY.

08/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

PRE-COLLISION SYSTEM (PCS). MY VEHICLE IS HAVING THE ISSUES IDENTIFIED IN NHTSA CAMPAIGN NUMBER: 15V728000. THE DEALERSHIP LOOKED BUT DIDN'T DO ANYTHING MORE THAN ATTEMPT TO RECREATE. THEY DID SAY, THE PROBLEM IS MOST LIKELY THE PCS MISREADING OBJECTS ON THE ROAD, WHICH IS WHAT YOUR RECALL NOTICE STATES. CAN YOU PLEASE INCLUDE MY VEHICLE IN THIS RECALL. IT IS DANGEROUS FOR THIS WARNING SYSTEM TO ACTIVATE, FALSELY NOTIFYING OF EMERGENCY WHEN THERE IS NONE. I PURCHASE THIS VEHICLE ON 5/3/2019 AS A TOYOTA CERTIFIED USED CAR. WITHIN DAYS OF PURCHASING I BEGAN HAVING THIS PCS WARNING LIGHT AND BEEPING GOING OFF AND THE BREAK LIGHT COMING ON. THE BREAKING SYSTEM HAS NOT AUTOMATICALLY BEEN ENGAGED BUT I AM VERY UNCOMFORTABLE WHEN I DRIVE. AT BEST, IT IS A HUGE DISTRACTION TO THE DRIVER

06/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB3EU******
Summary

2014 AVALON HYBRID - AIR CONDITIONING BLOWER SWITCH/MOTOR NEED REPLACEMENT. TOTAL COST $980.00. NOT COVERED UNDER TOYOTA WARRANTY OR ADDITL WARRANTY. SERVICE TECHNICIAN STATED THIS IS REAR FOR TOYOTA - BUT DID NOT OFFER ANY ASSISTANCE. THE AIR CONDITIONER WORKS WHEN THE CAR IS MOVING , WHEN IT STOPS IT BLOWS OUT HOT AIR.. THIS IS VERY UNCOMFORTABLE WHEN LIVING IN FLORIDA WITH THE AVERAGE TEMP 99 DEGREES AND UP. THIS IS MY FIRST TIME IN 50+ YEARS REPLACING A BLOWER MOTOR FOR AN AIR CONDITIONER IN MY CAR-I THOUGHT TOYOTA WAS THE BEST OF CARS. I AM VERY MUCH DISAPPOINTED. FRUSTRATED CONSUMER,

06/21/2019
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 05/01/2019
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE RUBBER PEDAL COVER ON THE ACCELERATOR PEDAL BECAME LOOSE AND THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO A 2004 TOYOTA. THERE WERE NO WARNING LIGHTS ILLUMINATED .THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PASSPORT TOYOTA 5001 AUTH WAY, SUITLAND-SILVER HILL, MD 20746 (301) 899-6000.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,900. THE VIN WAS NOT AVAILABLE.

06/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Summary

ACTUATORS IN DRIVER SIDE FRONT AND BACK DOORS DO NOT LOCK OR UNLOCK DOORS

06/04/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB3EU******
Summary

WHILE DRIVING ON THE STREET, THE GLASS ON THE SUN ROOF SUDDENLY SHATTERED WITH A LOUD EXPLOSION WITH LARGE SHARDS OF GLASS, THE SHADE WAS CLOSED. THANK GOD, THIS HAPPENED TODAY. WILL TAKE IT IN TOMORROW

10/21/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

THE DOOR PANAL RATTLES WITH NO BASS ON AT ALL. IT'S NOT THE SPEAKERS, IT'S NOT INSULATED WELL AND THROUGH MAKE A RATTLING SOUND WHEN MUSIC OR TALKING IS PLAYED. THE BLUETOOTH ALSO WORKS INCONSISTENTLY. THE PERSON CAN NOT HEAR THE DRIVER BUT THE DRIVER CAN HEAR THE CALLER WELL.

10/15/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

SUDDEN ACCELERATION ON 6-7 OCCASIONS. AT TRAFFIC LIGHT COASTING FOWARD WITH VERY LIGHT BRAKE PRESSURE CAR ACCELERATES, RPMS RUN HIGH, HAVE TO APPLY "HEAVY PRESSURE" ON BRAKE PEDAL TO STOP. ALSO PULLING INTO A PARKING SPACE, COASTING, LIGHT PRESSURE ON BRAKE CAR ACCELERATES FOWARD. ANYTIME I STOP FOR LIGHT I NOW PLACE CAR IN NEUTRAL AND APPLY HEAVY BRAKE PRESSURE. I HAVE HAD THIS CAR BACK TO DEALER SEVERAL TIMES ON TWO OCCASIONS THEY HAVE OPENED A CASE NUMBER WITH TOYOTA CHECKED THE CAR AND HAVE TOLD ME EVERYTHING IS OK. THIS STARTED AND MILAGE APPROX 9700. TOYOTA WILL BE OPENING ANOTHER CASE FILE 10/16/18

09/18/2018
Components: STRUCTURE
Incident Date: 09/16/2018
Crash: No
Fire: No
Summary

CAR WAS PARKED OUTSIDE FOR COUPLE DAYS UNDER A HEAVY RAIN. NEXT DAY, WHEN IT WAS HOT AND SUNNY, I OPENED CAR'S DOOR AND INSIDE OF THE CAR WAS ALL HUMID AND STEAMY. THERE WAS A MUSTY SCENT AS WELL. AFTER CHECKING THE CAR I FOUND SOME WATER IN THE LEFT SIDE OF THE TRUNK. DEALER SERVICE DEPARTMENT AFTER TWO DAY DIAGNOSTICS TOLD ME THAT ONE OF SUNROOF DRAIN TUBES IS DETACHED AND THAT CAUSED A LEAK INSIDE THE CAR. I THINK IT PRESENTS BOTH DRIVING SAFETY AND HEALTH SAFETY ISSUES: - I WEAR GLASSES AND BECAUSE OF THE HUMID AND STEAMY ATMOSPHERE IN THE CAR - MY GLASSES KEPT FOGGING UP AND I HAD TO STOP COUPLE TIMES TO CLEAR THEM. CONDITION GOT BETTER, BUT DID NOT IMPROVE MUCH AFTER AIR CONDITIONING IN THE CAR RUN FOR SOME TIME. - HEALTH CONCERN IS RELATED TO A MOLD THAT CAN ACCUMULATE IN THE CAR BECAUSE OF THESE LEAKS. IT MIGHT CAUSE ALLERGIC REACTIONS OR ASTHMA. I THINK CAR MANUFACTURER SHOULD EITHER USE BETTER MATERIALS FOR THESE DRAINS, SO THEY DO NOT DETERIORATE WITH TIME OR CHANGE THE DESIGN OF SUNROOF DRAIN SYSTEM.

05/30/2018
Components: STEERING,SEAT BELTS,SERVICE BRAKES
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB6EU******
Summary

MY CAR HAS BEEN ON A MANUFACTURER RECALL SINCE NOVEMBER 3, 2015. MANUFACTURER RECALL NUMBER FOV NHTSA RECALL NUMBER 15V728 RECALL STATUS : RECALL INCOMPLETE IN CERTAIN DRIVING SITUATIONS, THE OPTIONAL PRE-COLLISION SYSTEM (PCS) COULD INTERPRET A STEEL ROAD JOINT OR STEEL PLATE IN THE ROAD SURFACE AS AN OBSTACLE OR VEHICLE IN THE PATH OF TRAVEL AND ACTIVATE. WHEN THE SYSTEM ACTIVATES, MY VEHICLE'S BRAKES ARE APPLIED AUTOMATICALLY. THE SYSTEM ACTIVATES BRAKE ASSIST MODE, AND MY FRONT SEATBELTS MAY TIGHTEN. I WILL HEAR A WARNING BUZZER, THE PCS INDICATOR LAMP WILL ILLUMINATE AND A MESSAGE WILL APPEAR ON THE MULTI INFORMATION DISPLAY.

04/08/2018
Components: AIR BAGS
Incident Date: 11/21/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 4T1BK1EB2EU******
Summary

TAKATA RECALL. CAR WAS HIT ON SIDE IMPACT (T-BONED) ON DRIVER SIDE FRONT GOING APPROXIMATELY 65 MPH ON A 4 LANE HIGHWAY. CAR SUBSEQUENTLY ROLLED OVER ON IMPACT AND WAS PUSHED INTO GUARD RAIL. NO AIRBAGS DEPLOYED, DRIVER WAS TRAPPED AND HAD TO BE EXTRACTED. DRIVER SUFFERED HEAD INJURY WITH LACERATION AND MILD BRAIN TRAUMA. 2 OTHER PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES.

11/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB3EU******
Summary

SINCE THE 13TH OF NOVEMBER UNTIL NOVEMBER 22,2017 I HAVE BEEN HAVING PROBLEMS WITH STARTING MY CAR. TWO MONTHS PRIOR I HAD JUST PURCHASED A NEW BATTERY SO WHEN THE PROBLEM STARTED I HAD THE BATTERY RETESTED TWICE BY TWO SEPARATED COMPANIES .THE BATTERY WAS FOUND TO BE GOOD AND CHARGING LIKE IT SHOULD.THE ALTERNATOR WAS GOOD BUT YET THE CAR CONTINUED TO BE JUMPED TWICE A DAY. I TOOK THE CAR BACK TO THE DEALERSHIP IT WAS CHECKED OUT AND WE FOUND THE BATTERY IN THE KEY FOB WAS DEAD. GOT A NEW BATTERY FOR THE KEY FOB IT WORK FOR ONE DAY. THE NEXT NIGHT AS I PREPARED TO LEAVE HOME FOR WORK I HAD TO JUMP START MY CAR AGAIN AND 8 HOURS LATER I HAD TO JUMP START AGAIN TO GET HOME. ON 11/22/17 I TRIED TO START MY CAR AGAIN IT WOULD NOT START EVERYTHING ON THE INSIDE WAS BLACK NOTHING WAS LIT ON THE INSTRUMENTAL PANEL AND EVERYTHING ON THE CAR IS DRAINED.

10/21/2017
Components: VISIBILITY/WIPER
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB8EU******
Summary

WHILE DRIVING DOWN THE INTERSTATE WITH THE SUN ROOF CLOSED THE GLASS FOR THE SUN ROOF EXPLODED FOR NO EXPLAINABLE REASON.

07/13/2017
Components: ENGINE
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EBXEU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (FINDLAY TOYOTA 7733 EAST GATE ROAD, HENDERSON, NV 89011) WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

05/17/2017
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 09/02/2015
Crash: No
Fire: No
Summary

UNDER NORMAL DRIVING CONDITIONS, THIS ONE OWNER CARS DRIVER'S SEAT IS FALLING APART. IT BROKE WHERE THE CONTROLS ARE, AND THE LEATHER FINISH OF THE SEAT COVERINGS [BACK AND BOTTOM] PREMATURELY WORE OFF. WHILE UNDER WARRANTY, THE MFG REPLACED THE LEATHER SEAT PORTIONS TWICE, BOTH TIMES WITH NEW LEATHER WHOSE FINISH ALSO WORE OFF. OUT OF WARRANTY ITS JUST "TOO BAD FOR THE OWNER." THIS HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT NEW.

04/29/2017
Components: STRUCTURE
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB3EU******
Summary

WHILE DRIVING ON A HIGHWAY, THE GLASS SUNROOF SUDDENLY EXPLODED. FORTUNATELY THE SHADE WAS CLOSED, BECAUSE THE GLASS BROKE INTO LARGE SHARDS. THE REPAIR WAS DONE BY A LOCAL TOYOTA DEALER AND WAS PAID IN FULL BY MY INSURANCE. MY REASON FOR THIS REPORT IS TO CALL A MANUFACTURING DEFAULT TO YOUR ATTENTION.

03/09/2017
Components: STEERING
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB2EU******
Summary

HEARD RATTLING NOISE IN STEERING WHEEL WHEN MAKING LEFT OR RIGHT TURNS. I REMOVED THE 2 PLASTIC COVERS ON EACH SIDE OF THE STEERING WHEEL AND THEN CONTINUED TO DRIVE IN HOPES THAT WHATEVER WAS LOOSE AND RATTLING WOULD FALL OUT. AFTER ABOUT A WEEK OF DRIVING, A SMALL ALUMINUM FASTENER (SCREW) FELL OUT OF THE STEERING APPARATUS. APPROXIMATELY 3 WEEKS LATER, NOTICED THE SAME RATTLING NOISE THAT'S OCCURRING WHEN TURNING THE STEERING WHEEL. SUSPECT ANOTHER FASTENER IS LOOSE INSIDE THE STEERING WHEEL ASSEMBLY. THIS FASTENER HAS YET TO FALL OUT OF THE STEERING WHEEL ASSEMBLY AND CONTINUES TO MOVE FREELY INSIDE THE STEERING WHEEL WHEN MAKING TURNS. I'M CONCERNED THAT THIS METAL FASTENER COULD CAUSE A SHORT WITHIN THE STEERING WHEEL CAUSING THE AIRBAG TO DEPLOY OR MAKE THE STEERING WHEEL MALFUNCTION. IS THIS A PROBLEM?

01/24/2017
Components: STEERING
Incident Date: 01/02/2017
Crash: No
Fire: No
Summary

2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO LACK OF COMMUNICATION FROM SERVICE DEPARTMENT ABOUT REPAIRS TO PCS SYSTEM MALFUNCTION. *SMD

11/10/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB9EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/19/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/03/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

09/06/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EBXEU******
Summary

FORWARD COLLISION AVOIDANCE SYSTEM. RECALL 15V728000. RECALL WAS DONE. NOW THERE SEEMS TO BE NO AUTOMATIC BRAKING. I HAVE RUN UP ON OTHER CARS AND THERE IS NO BRAKES APPLIED OR WARNING CHIME.

08/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EBXEU******
Summary

DASH CHROME TRIM. ON EVERY SUNNY DAY THE BRIGHT WORK ON THE DASH REFLECT THE SUNLIGHT IN TO YOUR EYES.THIS TEMPORARILY BLINDS YOU. I HAVE COMPLAINED TO DEALER. I WAS TOLD THERE IS NO PROBLEM. I HAVE SEEN OTHER COMPLAINTS ON THE INTERNET. SO I AM NOT THE ONLY ONE. I HAVE READ ON THE 2016 MODELS THEY HAVE REMOVED OR DULLED T HETRIM.

08/24/2016
Components: AIR BAGS
Incident Date: 08/19/2016
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 50 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED WHIPLASHES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW CENTER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM (PCS) WARNING INDICATOR HAD PREVIOUSLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

05/27/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB5EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ *CN

05/24/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO MANUFACTURERS FAILURE/UNABLE TO REPAIR THE PRE-COLLISION SYSTEM RECALL NOTICE WITHIN A REASONABLE AMOUNT OF TIME. *SMD RECALL # 15V728000. *JB

05/18/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB1EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 30 MPH, THE SEAT BELT INDEPENDENTLY TIGHTENED UP AND THE VEHICLE ABRUPTLY STOPPED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

05/15/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB2EU******
Summary

TOYOTA'S 11/03/2015 SAFETY RECALL NOTICE INSTRUCTED ALL OWNERS TO TURN OFF THE PCS ( PRE-COLLISION SYSTEM ). NOT HAVING THIS VERY IMPORTANT SAFETY FEATURE OPERABLE FOR THIS LENGTH OF TIME IS EXTREMELY DANGEROUS AND SHOULD NOT BE LEGAL. I PAID A-LOT OF $ TO HAVE THIS SYSTEM AND AS A SENIOR CITIZEN I AM NOT COMFORTABLE DRIVING WITH IT TURNED OFF. WHY HASN'T TOYOTA FOUND A FIX FOR THIS MONTHS AGO?? PLEASE HELP ME AND ALL TOYOTA AVALON 2014 AND 2015 OWNERS GET TOYOTA TO FIX THIS SERIOUS PROBLEM IMMEDIATELY BEFORE MORE PEOPLE ARE SERIOUSLY INJURED OR KILLED BECAUSE TOYOTA TOLD US TO TURN THE PCS OFF. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/06/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/23/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/05/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EBXEU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PCS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WHERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATED FAILURE MILEAGE WAS 20,930. VIN TOOL CONFIRMS PART NOT AVAILABLE.

05/04/2016
Components: STEERING
Incident Date: 05/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BF28B04U******
Summary

ON 23 FEB 2016 THE STEERING LOCKED WHILE MAKING A LEFT TURN AND AGAIN ON 12 APRIL 2016. ON 4 MAY 2016 THE STEERING LOCKED WHILE TRYING TO TURN RIGHT......UPDATED 05-12/16 *BF *CN

05/04/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB6EU******
Summary

TOYOTA ISSUED RECALL 15V728, REGARDING THE PCS SYSTEM ON OUR AVALON. THAT WAS LAST NOVEMBER, 2015. TOYOTA HAS FAILED TO PROVIDE A FIX, AND WE HAVE BEEN WITHOUT THIS VERY EXPENSIVE IMPORTANT SAFETY FEATURE FOR OVER HALF A YEAR. TOYOTA'S NOTICE STATED THAT IF "TOYOTA HAS FAILED OR IS UNABLE TO REMEDY WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT TO THE ADMINISTRATOR , NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. " I AM HEREIN REGISTERING THAT COMPLAINT, AND REQUEST THAT THE NHTSA REQUIRE TOYOTA TO REFUND TO OWNERS OF THE AFFECTED VEHICLES THE VALUE OF THE FEATURE WE HAVE BEEN DEPRIVED OF FOR OVER HALF A YEAR. IT DOES NOT APPEAR THAT TOYOTA IS GOING TO BE ABLE TO CORRECT THIS SAFETY DEFECT IN THE INDEFINITE FUTURE, SO TOYOTA'S FAILURE TO PROVIDE THIS FEATURE WE PAID DEARLY FOR IS BORDERING ON FRAUD. OR AT LEAST LIGHT A FIRE UNDER TOYOTA AND GET THEM TO FOCUS ON FIXING THIS FEATURE. THANK YOU FOR YOUR CONSIDERATION. *TR

04/19/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 12/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EBXEU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL DOES NOT MATCH WITH THE RECALL.

04/11/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

04/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB6EU******
Summary

THIS COMPLAINT CONCERNS NHTSA RECALL NUMBER 15V72800 REGARDING THE PRE-COLLISION SYSTEM. THE RECALL IS DATED 11/3/2015. I RECEIVED NOTIFICATION FROM TOYOTA ON 12/8/15 AND DISABLED THE PCS FEATURE AS INSTRUCTED ON THAT DAY. NUMEROUS CONTACTS TO TOYOTA SINCE THEN AND STILL NO ACTION ON A FINAL FIX.THIS IS AN IMPORTANT SAFETY FEATURE THAT I PAID FOR - AND I FEEL IT IS TIME FOR RESOLUTION. YOUR HELP PLEASE.

03/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

TOYOTA AVALON PRE COLLISION SYSTEM (PCS) WAS DEACTIVATED DUE TO SAFETY RECALL ON NOVEMBER 3, 2015. NEARLY FOUR AND HALF MONTHS HAVE GONE BY AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE PROBLEM. THE 2016 MODELS WHICH ARE ESSENTIALLY IDENTICAL HAVE NOT BEEN AFFECTED WHICH LEADS ME TO BELIEVE A REMEDY HAS BEEN IDENTIFIED. HOW MUCH LONGER MUST CONSUMERS WAIT BEFORE THE VEHICLES WILL BE REPAIRED.

03/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EBXEU******
Summary

TOYOTA AVALON PRE COLLISION SYSTEM (PCS) WAS DEACTIVATED DUE TO SAFETY RECALL ON NOVEMBER 3, 2015. NEARLY FOUR AND HALF MONTHS HAVE GONE BY AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE PROBLEM. THE 2016 MODELS WHICH ARE ESSENTIALLY IDENTICAL HAVE NOT BEEN AFFECTED WHICH LEADS ME TO BELIEVE A REMEDY HAS BEEN IDENTIFIED. HOW MUCH LONGER MUST CONSUMERS WAIT BEFORE THE VEHICLES WILL BE REPAIRED.

03/15/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB1EU******
Summary

2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO PRE-COLLISION SYSTEM RECALL NOTICE. *SMD THE DEALER DEACTIVATED THE FEATURE, BECAUSE THERE WAS NO FIX FOR THE ISSUE. RECALL # 15V728000. *JB

03/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB3EU******
Summary

WHILE DRIVING A 40 MILE DISTANCE ON A TWO LANE ROAD THE CONSOLE BECAME EXTREMELY HOT TO THE POINT THAT THE WATER IN MY CONTAINER BECAME VERY WARM. THE ENTIRE AREA WAS HOT TO TOUCH. CAUSE IS UNKNOWN. I MENTIONED IT TO THE DEALER AND WAS TOLD THAT IF IT WAS NOT HAPPENING AT THE TIME, THEY COULD NOT DO ANYTHING. IT HAS HAPPENED ONLY ONCE TO THIS EXTENT. A SECOND OCCURRENCE WAS ONLY SLIGHTLY WARM.

03/08/2016
Components: AIR BAGS
Incident Date: 02/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 4T1BK1EB2EU******
Summary

AVALON WAS IMPACTED ON FRONT PASSENGER SIDE BY A VEHICLE TRAVELING ABOUT 40 MPH. THE OTHER VEHICLE WAS A 2006 CHRYSLER TOWN AND COUNTRY VAN. THE CHRYSLER AIRBAGS DEPLOYED. TOYOTA AVALON AIRBAGS DID NOT DEPLOY. DRIVER SUFFERED SEVERE BRUISING AND CONTUSIONS ON CLAVICLE AND CHEST. THE AVALON WAS CONSIDERED A TOTAL LOSS BY THE INSURANCE COMPANY.

03/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2014
Crash: No
Fire: No
Summary

THE 2014 TOYOTA AVALON HAS A BACK UP CAMERA WITH A COMPLEX SET OF GEOMETRIC COLORED BOXES IN THE IMAGE ON THE SCREEN THAT APPEARS WHEN THE CAR IS PUT IN REVERSE GEAR. THE OWNER'S MANUAL DOES NOT HAVE AN ENTRY FOR THE BACK UP CAMERA. SO, WHAT DO THESE VARIOUS COLORED IN THE BACK UP CAMERA SCREEN MEAN? IS INFORMATION FOR THIS SAFETY DEVICE REQUIRED TO IN A REFERENCE BOOK PROVIDED TO THE OWNER BY THE MANUFACTURER?

02/02/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB2EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ *JS

01/05/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB9EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.

01/04/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB1EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ *TR

12/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB0EU******
Summary

I RECEIVED A LETTER INFORMING ME OF A PROBLEM WITH THE PCS SYSTEM(RECALL 15V728) AND TOLD TO IMMEDIATELY TURN IT OFF, TO SCHEDULE AN APPOINTMENT AND THE DEALER WOULD DISABLE THE SYSTEM UNTIL A FIX WAS PROVIDED. THE DEALERSHIP RESPONDED THAT THEY WERE DOING NOTHING UNTIL A FIX WAS AVAILABLE. WHAT SHOULD I DO OR WHAT SHOULD BE DONE?

12/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB2EU******
Summary

THE PRE-COLLISION SYSTEM ACTIVATED WITHOUT ANYTHING IN FRONT OF THE AVALON WHILE DRIVING UP AN AIRPORT RAMP. MY DAUGHTER WAS TRAVELLING ABOUT 25 MPH AND THE CAR INITIATED A HARD BRAKING WITH THE DRIVER SEAT BELT TIGHTENING. THE CAR DID NOT STOP COMPLETELY WHICH WAS FORTUNATE AS THERE WAS A CAR BEHIND ME. IT HAPPENED ON 10/1/15. IN REVIEWING POTENTIAL RECALLS TODAY BASED ON MY VIN, I NOTED A RECALL FOR THE PRE-COLLISION SYSTEM. I AM SCHEDULED 12/3/15 TO HAVE THE SYSTEM SHUT DOWN AT THE LOCAL TOYOTA DEALERSHIP AS AN INTERIM REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

11/27/2015
Components: VISIBILITY
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

SUNROOF SPONTANEOUSLY EXPLODED/SHATTERED WHILE DRIVING AT 70 MPH ON FREEWAY ON NOV. 25-2015. LOUD NOISE (LIKE GUNSHOT OR EXPLOSION), FOLLOWED IMMEDIATELY BY SOUND OF WIND ENTERING CAR AND SHATTERED GLASS ROLLING IN SPACE ABOVE INTERIOR SUNROOF CLOSURE. PULLED OFF HIGHWAY, STOPPED VEHICLE, FOUND LARGE HOLE IN MIDDLE OF SUNROOF WITH JAGGED EDGES AND NUMEROUS SHARDS OF GLASS BETWEEN REMAINS OF EXTERIOR SUNROOF AND INTERIOR COVER. FORTUNATELY, INTERIOR COVER WAS CLOSED OR WE WOULD HAVE BEEN SPRAYED WITH GLASS FRAGMENTS. TEMP OUTSIDE IN 60S, DRY. NO TRUCKS, OVERPASSES, OR ROAD DEBRIS WHEN IT OCCURRED -- TOTALLY SPONTANEOUS. VEHICLE PURCHASED IN NOVEMBER 2014, TOYOTA COOL SPRINGS, FRANKLIN, TN. APPROXIMATE MILEAGE AT OCCURRENCE 9,430.

10/28/2015
Components: AIR BAGS
Incident Date: 10/01/2015
Crash: No
Fire: No
Summary

S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING THE DEPARTMENT ISSUE AN ACCELERATION REMEDY REGARDING THE REPAIR OF VEHICLES USING TAKATA AIRBAGS. *SMD 2014 TOYOTA AVALON. *JB

09/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB7EU******
Summary

WHILE TRAVELING AT HIGHWAY SPEED 50-70 MILES PER HOUR ENGINE SUDDENLY SLOWED TO IDLE SPEED. CAR WOULD NOT TAKE GAS EVEN AFTER PULLING TO SIDE OF ROAD. ENGINE WAS SHUT OFF AND RESTARTED AND HAD NO MORE PROBLEM.

08/30/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB8EU******
Summary

WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOCKED AND DREW US FORCEFULLY DOWN AND BACKWARDS INTO THE SEATS. THIS LAST APPROXIMATELY 2 SECONDS, AT WHICH TIME THE BEEPING STOPPED, THE EMERGENCY BRAKING STOPPED AND THE SEATBELTS LOOSENED. THE DRIVER WAS ABLE TO MAINTAIN STEERING INPUT THROUGHOUT AND THE VEHICLE CONTINUED DRIVING NORMALLY AFTERWARD. AT NO TIME DURING THIS EVENT WAS ANOTHER VEHICLE, ANIMAL OR BARRIER IN FRONT OF THE VEHICLE AND THERE WERE NO NEAR-COLLISIONS THAT WOULD OR SHOULD HAVE CAUSED THE SYSTEM TO ENGAGE.

08/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT RETURNED TO FIND THE ENGINE RUNNING INDEPENDENTLY AND THE DOORS LOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

07/23/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB3EU******
Summary

FUEL DOOR WOULD NOT OPEN NORMALLY (PRESSING CENTER REAR EDGE) NOR WHEN USING THE EMERGENCY RELEASE PULL CORD LOCATED INSIDE THE VEHICLE TRUNK WHILE PRESSING REAR CENTER EDGE. ALSO, FUEL DOOR COULD NOT BE OPENED WHILE PULLING EMERGENCY RELEASE CORD AND PULLING ON REAR CENTER DOOR SIMULTANEOUSLY. CAR WAS PLACED IN SERVICE IN FEBRUARY 2015 AND HAS 2300 MILES. TOOK CAR TO AUTHORIZED SERVICE CENTER AND SERVICE WRITER COULD NOT OPEN FUEL DOOR WITH EMERGENCY RELEASE EITHER. CAR COULD NOT BE REFUELED WITHOUT DAMAGING DOOR OR LOCK MECHANISM.

07/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EBXEU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE DECELERATED WITHOUT WARNING. THE DEALER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO SUPPLY A REMEDY. THE DEALER STATED THAT THE FEATURE WAS SET TO THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,572.

06/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB0EU******
Summary

POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD RESULT IN A MAJOR DISASTER IF IT HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEEDS.... UPDATED 06-18-15 *BF

06/03/2015
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB0EU******
Summary

CAR WENT INTO PANIC STOP (INCL TIGHTENING SAFETY BELTS) AT 50 MPH WITH NOTHING IN FRONT OF IT..SEE- EQ- 10724000...-....UPDATED 07/23/15 *BF THE POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING THE SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD HAVE BEEN A MAJOR DISASTER IF IT HAD HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEED.

03/03/2015
Components: SEATS
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB0EU******
Summary

DRIVER'S SIDE SEAT HAS EXCESSIVE WEAR SHOWING DISCOLORATION AND RIDGE / LUMP ON LEFT SIDE OF SEAT. SEATS ARE HEATED / AIR CONDITIONED AND ARE IVORY COLORED HOWEVER THE WEAR AND LUMP IN SEAT ARE SHOWING A DARKER COLOR ALMOST DARK GRAY. DON'T KNOW IF THE LUMP / RIDGE IN SEAT IS PART OF THE HEATING ELEMENT OR JUST IRREGULAR WEAR. *TR

02/13/2015
Components: SEAT BELTS,SERVICE BRAKES
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB3EU******
Summary

THE PRE-COLLISION SYSTEM ABRUPTLY AND FOR NO APPARENT REASON ACTIVATED ON A FREEWAY IN CHARLESTON, SC. NO CAR OR OTHER OBSTRUCTION WAS IN FRONT OF THE VEHICLE. A DISORIENTING LOUD ALARM BEGAN, THE SEAT BELTS FORCED US INTO OUR SEATS AND IMMOBILIZED US, AND THE VEHICLE DID A PANIC BRAKING MANEUVER-IT COULD NOT HAVE BRAKED MORE FORCEFULLY. IF SOMEONE HAD BEEN BEHIND US WE WOULD HAVE BEEN KILLED.THE DEALERSHIP FOUND NO ANOMALY. THEY GAVE US A LIST OF 13 DIFFERENT HIGHWAY SITUATIONS THAT COULD CAUSE THIS. NONE OF THEM ARE UNCOMMON. THIS SYSTEM IS VERY DANGEROUS AND IS GOING TO GET SOMEONE KILLED. I HAVE DISABLED MINE. YOUR AGENCY SHOULD REQUIRE THAT THEY BE DISABLED AND NOT INSTALLED IN OTHER VEHICLES UNTIL THIS FATAL FLAW IS OVERCOME. *TR

01/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB4EU******
Summary

RECEIVED A RECALL NOTICE FROM TOYOTA. THE WORLD TOYOTA DEALERSHIP HAS NO IDEA WHEN PARTS MAY COME IN. THE RECALL SOUNDS SERIOUS, COULD POTENTIALLY BE A FIRE. IT IS SHAMEFUL THAT THEY DO NOT HAVE THE PART AND THEY HAVE NO IDEA WHEN THEY WILL GET IT. WHEN RECALLS ARE INITIATED ARE THEY NOT UNDER SOME KIND OF ORDER TO CORRECT THE PROBLEM IN A TIMELY FASHION? *TR

01/20/2015
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

01/13/2015
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
Incident Date: 01/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

THE COVER TO THE GAS TANK LOCKS WHEN THE CAR IS LOCKED, AND CAN BE OPENED WHEN THE CAR IS UNLOCKED. IF, FOR SOME REASON, THIS MECHANISM IS INOPERATIVE, AND ONE CANNOT OPEN THE GAS TANK COVER, ONE IS INSTRUCTED TO OPEN THE TRUNK, REMOVE THE TRUNK LINING, REACH IN BLINDLY PAST ALL THE WIRES AND CONNECTERS, AND FIND A LITTLE WHITE PLASTIC LEVER. THE LEVER EMERGES FROM BEHIND THE TRUNK THROUGH A HOLE IN THE TRUNK THAT IS COMPOSED OF SHARP METAL. THE LEVER IS ATTACHED BY A FLIMSY LITTLE PLASTIC WIRE. ONE MUST PULL THE LEVER PERFECTLY HORIZONTALLY. IF ONE EXERTS THE SLIGHTEST UPWARDS PRESSURE WHEN PULLING ON THE LEVER, THE FLIMSY LITTLE PLASTIC WIRE IS SHEARED BY THE SHARP EDGES OF THE HOLE THROUGH WHICH THE WIRE EMERGES. EVEN IF ONE MANAGES THE ABOVE FEAT, THE GAS TANK COVER IS NOT GUARANTEED TO OPEN. SO ONE IS STUCK AT THE GAS STATION WITH NO WAY TO ADD GASOLINE TO THE TANK. AND IF THE WIRE IS SHEARED OFF, ONE IS REALLY IN DEEP TROUBLE. FIRST OF ALL, THE WIRE IS NOT COVERED UNDER WARRANTY, SO I AM REQUIRED TO PAY FOR THE REPLACEMENT. THEY SAY IT WAS MY FAULT; I PULLED TOO HARD. THE TRUTH IS IT IS THE FAULT OF THE ENGINEERS FOR DESIGNING SUCH A POOR SYSTEM. THE WIRE IS FLIMSY PLASTIC; THE EDGES OF THE HOLE ARE SHARP METAL; HOW IS IT POSSIBLE TO PULL THE LEVER WITHOUT SHEARING THE WIRE. THE WHOLE SYSTEM NEEDS TO BE REDESIGNED. SECONDLY, PULLING THE WIRE DOESN'T ALWAYS WORK. WHAT IS THE BACKUP PLAN? THIRDLY, I WAS ABLE TO REMOVE THE FELT LINING OF THE TRUNK, REACH IN BLINDLY, AND FIND THE LEVER. THERE IS NO WAY IN THE WORLD THAT MY WIFE COULD HAVE DONE THIS. THE LEVER SHOULD BE READILY AVAILABLE SIMPLY BY OPENING THE TRUNK. *TR

01/07/2015
Components: TIRES,WHEELS
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB8EU******
Summary

AS I WAS ENTERING THE RAMP TO GET INTO I-95, I HEARD A LOUD BAND AND HEARD DEBRIS HITTING THE BOTTOM OF MY CAR. CAR INSTANTLY STARTED STEERING ROUGH. I PULLED OVER IMMEDIATELY AND NOTICED MY TIRE LOW PRESSURE LIGHT ON. UPON INSPECTION , NOTICED THAT MY RIGHT REAR TIRE WAS FLAT. UPON LOOKING UNDER THE CAR AT THE WHEEL I SAW A 5 INCH DIAMETER SECTION OF THE METAL ALLOY WHEEL MISSING. CALLED TOYOTA ROADSIDE ASSISTANCE FOR HELP AND THEY DISPATCHED MAINTENANCE TO INSTALL SPARE TIRE. TOOK PICTURES OF DAMAGED WHEEL AND AVAILABLE UPON REQUEST. HAVE NEVER NOTICED A WHEEL EXPLODING DURING NORMAL DRIVING ON DEBRIS FREE ROAD. DID A WALKTHROUGH AND DID NOT NOTICE ANY SHARP OBJECTS OR OTHER MATERIAL THAT COULD HAVE CAUSED THIS MISHAP. *TR

11/10/2014
Components: STRUCTURE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB1EU******
Summary

I BOUGHT A NEW TOYOTA AVALON. AFTER ABOUT A MONTH I NOTICED THE HEADLINER FALLING OFF BY THE SUN ROOF. TOYOTA REPLACED THE HEADLINER. THE NEW HEADLINER DID THE SAME THING AFTER A FEW WEEKS. BROUGHT THE CAR BACK TO TOYOTA AND THE PUT DOUBLE SIDED TAPE ON TOP OF THE DOUBLE SIDED TAPE WHICH IS PUT ON TO HOLD THE HEADLINER UP. THE HEADLINE CAME DOWN AGAIN. TOYOTA WANT TO REPLACE THE HEADLINER AGAIN. I ASKED IF THERE HAD BEEN ANY CHANGES IN THE HEADLINER AND THEY SAID NO. THIS IS A COMMON PROBLEM THAT HAD BEEN HAPPENING WITH THE 2013-2014 AVALONS. *TR

11/01/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 4T1BK1EB5EU******
Summary

I WAS STOPPING IN A TENNIS COURT PARKING LOT WHEN THE CAR SUDDENLY ACCELERATED AND HIT A TREE. THE DAMAGE CAME TO ABOUT $7,000. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS 4/2/2014. THE CAR SUDDENLY ACCELERATED WHEN I WAS GOING APPROX. 5 MILES AN HOUR BUT I WAS ON A STRAIGHT STRETCH OF ROAD AND STOPPED THE CAR WITHOUT DOING ANY DAMAGE. THE FIRST TIME I TOOK THE CAR TO THE TOYOTA DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I FELL THAT THIS CAR HAS A SERIOUS DEFECT AND SHOULD NOT BE DRIVEN UNTIL THIS PROBLEM IS FIXED. *TR

10/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE CENTER CONSOLE BECAME EXTREMELY HOT TO THE TOUCH AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER TESTED THE TEMPERATURE INSIDE THE CENTER CONSOLE, WHICH READ MORE THEN 140 DEGREES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

10/16/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB6EU******
Summary

I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILDING WHEN MY RIGHT FOOT SLIPPED OFF THE BRAKE PEDAL ONTO THE ACCELERATOR. WE TOOK POSSESSION OF THE AVALON ON AUGUST 6, 2014. THIS FIRST FRIGHTENING INCIDENT OCCURRED AUGUST 11, 2014. I WAS ATTEMPTING A U TURN TO REVERSE DIRECTION AT AN ISLAND ON A DIVIDED HIGHWAY, EASING OFF ON THE GAS PEDAL, BUT NOT REMOVING MY FOOT FROM IT COMPLETELY, WHILE MODERATING MY SPEED WITH SLIGHT APPLICATIONS OF THE BRAKES WITH MY LEFT FOOT. I REMOVED MY FOOT FROM THE BRAKE PEDAL AND APPLIED A BIT MORE GAS, AND NOTHING HAPPENED, AND I THOUGHT THAT MY ENGINE HAD STALLED. MY TACHOMETER SHOWED THE ENGINE WAS REVVED TO 1200 RPM, BUT THE CAR WAS SLOWING DOWN. AFTER A DELAY I ESTIMATE WAS 3 OR 4 SECONDS, THE TRANSMISSION SUDDENLY ENGAGED, AND THE CAR TOOK OFF. I HAD A FEW MORE SIMILAR INCIDENTS ENTERING OR LEAVING PARKING LOTS IN THE FOLLOWING WEEKS. I WAS TOLD BY A TOYOTA SERVICE REP. AT THE DEALER THAT THE TOYOTAS ARE DESIGNED TO DISCOURAGE LEFT FOOT BRAKING. AFTER GOING THROUGH MY SEVERAL TOYOTA MANUALS I DISCOVERED ON PAGE 27 OF THE 2014 TOYOTA QUICK REFERENCE GUIDE A PARAGRAPH ENTITLED "SMART STOP TECHNOLOGY", WHICH EXPLAINS A FEATURE INCORPORATED TO KEEP A CAR FROM ROLLING BACKWARDS WHEN STARTING ON A HILL I BELIEVE THAT THIS COULD CAUSE AN ACCIDENT FOR A DRIVER WITH MANY YEARS OF LEFT FOOT BRAKING. *TR

08/04/2014
Components: VISIBILITY
Incident Date: 08/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB9EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE SUNROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,144. UPDATED 10/7/14*CN

07/10/2014
Components: SERVICE BRAKES, HYDRAULIC,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BD1EB8EU******
Summary

DRIVING DOWN ROAD.. NO CARS IN FRONT OF ME NO OBJECTS IN ROAD. CLEAR SUNNY DAY WHEN THE PRE-COLLISION SYSTEM ALARM SOUNDED AND THE PCS INDICATOR LIGHT LITE. THE ABS ENGAGED. AND THE CAR CAME TO A COMPLETE AND SUDDEN HALT. LUCKILY NOONE WAS BEHIND ME, BECAUSE IF THERE WAS, A REAR END COLLISION COULD HAVE OCCURED. THIS ISSUE DID OCCUR TO A LESSOR EXTENT ON TWO PRIOR OCCASIONS (ABOUT 1 MONTH AGO) BUT THE CAR DID NOT COME TO A COMPLETE HALT AS IT DID ON 7/6. IN BOTH OF THOSE INSTANCES, THERE WERE NO CARS IN FRONT OF ME AND NO OBSTRUCTIONS IN THE ROAD. THE ROAD(S) WERE STRAIT. NO CURVES. TOOK CAR TO TOYOTA AND THEY REFUSE TO DO ANYTHING ABOUT THE ISSUE BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. IM AFRAID THAT THIS WILL HAPPEN AGAIN, WHICH COULD HURT MYSELF, OTHERS OR CAUSE PROPERTY DAMAGE. *TR

07/07/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB9EU******
Summary

WHILE DRIVING SOUTH ON A CITY STREET MIDDAY, IN SUNNY CLEAR CONDITIONS, SUDDENLY EXPERIENCED THE SUNS GLARE FROM AT LEAST 3 SPOTS ON SHINY CHROME COVERED DASHBOARD ALL AT SAME TIME, FROM DIFFERENT SPOTS, BLINDING AND DISTRACTING ME AND ALMOST MAKING ME RUN A RED LIGHT SINCE I COULD BARELY SEE. IT WAS LIKE 3 SUNS IN MY FACE. CHROME IS MIRROR LIKE, QUITE THICK, AND AT AN ANGLE THAT CAUSES SUN TO REFLECT STRAIGHT INTO YOUR EYES WHEN IT'S MIDDAY AND THE SUN SHINES DOWN THROUGH WINDSHIELD FROM OVERHEAD. I HAD TO BREAK HARD WHEN I NOTICED LIGHT WAS RED AT THE LAST MINUTE. ALMOST CAUSED ME TO RUN THE RED LIGHT. *TR UPDATED 2/20/15 *JS

06/21/2014
Components: STRUCTURE
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB6EU******
Summary

WHILE DRIVING DURING THE DAYTIME THE SUN LIGHT REFLECTS FROM CHROME LINING OF THE DASH AND AROUND AND UNDER SPEEDOMETER. THIS CAUSES GLARE AS IF I WERE WATCHING A WELDER AT WORK WITH NO SHEILD. THIS WILL BLIND YOU, THIS WILL BLIND YOU, THIS WILL BLIND YOU. NOT ONLY WHILE YOU ARE DRIVING BUT PERMANENTLY,PERMANENTLY, AND EVEN MORE QUICKLY FOR DRIVERS THAT REQUIRE GLASSES THAT MAGNIFY, THAT MAGNIFY THE WELDING SPOTS. THE WELDING SPOTS DO NOT OCCUR IN ONLY ONE SPOT BUT SEVERAL AS THE CAR AND SUN MOVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/14/2014
Components: VISIBILITY/WIPER
Incident Date: 06/14/2014
Crash: No
Fire: No
Summary

VEHICLE DASHBOARD CHROME ACCENTS REFLECT THE SUN AT MID-DAY LIKE A MIRROR, BLINDING THE DRIVER. THIS HAPPENED TO ME TODAY WHILE DRIVING. THIS MAKES THE VEHICLE UNDRIVEABLE FOR NEARLY 2 HOURS EACH DAY. THERE ARE MANY SIMILAR REPORTS ONLINE, INCLUDING THIS ONE FROM A PROFESSIONAL REVIEWER: " ALTHOUGH THE CHROME USED IS ?SMOKED? TO LESSEN BRIGHTNESS, MATTE ALUMINUM WOULD HAVE IMPROVED THE OVERALL AMBIANCE IMMENSELY. AT ONE POINT, I WAS ACTUALLY BLINDED BY DAZZLING REFLECTIONS OFF THE BEZEL OF THE INSTRUMENT CLUSTER." - HTTP://REVIEWS.CARREVIEW.COM/2013-TOYOTA-AVALON-LIMITED-REVIEW *JS

06/13/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB9EU******
Summary

FEW DAYS AFTER PURCHASING BRAND NEW 2014 TOYOTA AVALON, NOTICED A HIGHLY INTENSE MIRROR LIKE REFLECTION OF THE SUN COMING OFF THE VERY THICK SHINY POLISHED CHROME IN THE DASHBOARD THAT SURROUNDS THE INSTRUMENT CLUSTER AND THE AC VENTS IN THE CENTER. 3 SPOTS IN THE DASH WHERE I GET SEVERE GLARE. IT HAPPENS USUALLY MIDDAY WHEN IT'S SUNNY OUTSIDE AND SUN IS OVERHEAD. THE BLINDING LIGHT IS SO BAD I MUST PUT MY HAND IN A POSITION TO OBSTRUCT THE VIEW FROM MY EYES. I AM SCARED THIS MAY DISTRACT ME FROM DRIVING AND CAUSE AN ACCIDENT, OR EVEN CAUSE INJURY TO MY VISION AND PERMANENTLY BLIND ME. PLEASE HELP. TOOK VEHICLE TO DEALER COMPLAINING ABOUT IT 6/10/14. THEY SAID THEY WILL LOOK INTO IT. I SEE COMPLAINTS FROM 2013. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS? HOW CAN THEY BUILD A CAR LIKE THIS AND CONTINUE SELLING IT THIS WAY? I AM SCARED TO DRIVE THIS CAR WITH THE THICK POLISHED CHROME IN THE DASH. *JS

05/19/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 05/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 4T1BK1EB0EU******
Summary

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE INFORMATION CENTER BECAME BLANK WHENEVER THE SUN LIGHT REFLECTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARD AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 300.

01/31/2014
Components: SEATS,EQUIPMENT
Incident Date: 01/30/2014
Crash: No
Fire: No
Summary

I HAVE A NEW 2014 AVALON WITH HEATED LEATHER SEATS. I DEMAND THAT A RECALL BE ISSUED BY THE TOYOTA COMPANY. I HAVE LESS THAN 700 MILES ON MY CAR, AND TOYOTA DOESN'T WANT THIS TO BE A MANDATORY RECALL? *TR

4 Recalls

for 2014 TOYOTA AVALON
19/09/2014
CAMPAIGN NUMBER: 14V576000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A fuel leak in the presence of an ignition source increases the risk of a fire.
Campaign Number: 14V576000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/11/2014
CAMPAIGN NUMBER: 14V715000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Because of the insufficient clamping force, the lower arm may separate from the ball joint, increasing the risk of a crash.
Campaign Number: 14V715000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Camry, Camry HV, Avalon, and Avalon HV vehicles equipped with 16-inch and 17-inch rims. In the affected vehicles, the left-side front suspension lower arm may have been incorrectly manufactured. As a result, the left side lower arm may not have enough clamping surface area for one of the bolts that secures the lower arm to the lower ball joint.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03/11/2015
CAMPAIGN NUMBER: 15V728000
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
A vehicle that unexpectedly brakes increases the risk of a crash.
Campaign Number: 15V728000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/01/2020
CAMPAIGN NUMBER: 20V024000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Campaign Number: 20V024000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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