EN

2014 Volkswagen CC 4 DR AWD

5
Recalls
67
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

67 Complaints

for 2014 VOLKSWAGEN CC
09/08/2021
Components: EXTERIOR LIGHTING
Incident Date: 09/05/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN7EE******
Summary

Wiring harness 3C8-971-182-J yielded multiple wire breaks with exposed copper ends near harness couplers. Wiring is for rear lights and camera mounted on trunk hood. Some rear lights failed to light. Picture is available. Have noticed multiple issues of same on internet with identical breakage.

08/17/2021
Components: BACK OVER PREVENTION
Incident Date: 07/01/2020
Crash: No
Fire: No
Summary

The contact owns a 2014 VOLKSWAGEN CC. The contact stated that initially the back over prevention camera no longer operated as needed. Over time, the trunk could not be opened from outside the vehicle. The trunk could be opened using the button inside the vehicle or the key fob. The contact also mentioned that the driver’s side rear reverse light would intermittently remain illuminated with a warning message on the instrument panel. The contact had taken the vehicle to a dealer and was informed that there was a defective wiring harness that caused the failure. The contact declined to repair the vehicle out of pocket. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 96,000. Vin was not available.

09/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWRN7ANXEE******
Summary

DRIVING ON THE INTERSTATE I HEARD A LOUD BANG SOUND LIKE A GUNSHOT. I LOOK UP AND GLAS WAS ALL OVER ME. HOW IS THAT POSSIBLE WHEN MY SUNROOF IS CLOSE.

07/01/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN3EE******
Summary

VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED. THIS SEEMS LIKE IT IS A FAULTY DESIGN ON BEHALF OF VOLKSWAGEN. VOLKSWAGEN SHOULD PERFORM AN ACTION AND REMEDY FOR THE VW CC OWNERS AFFECTED BY THIS PROBLEM. *TR

09/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWRN7AN8EE******
Summary

BACK UP CAMERA SYSTEM FAULTY PER VOLKSWAGON DEALERSHIPS AND INTERNET- VOLKSWAGON CUSTOMER CARE VIEWS AS A RADIO AND NOT A SAFETY ISSUE.

08/31/2019
Components: AIR BAGS
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7ANXEE******
Summary

DRIVING THE CAR (WHICH WAS PURCHASED 6 MONTHS AGO FROM OUR LOCAL HONDA DEALERSHIP) HONKED THE HORN ON THE CAR COMING HOME FROM PICKING UP THE KIDS FROM SCHOOL. DRIVING THROUGH LOCAL STREETS AND ALL OF A SUDDEN THE AIR BAG SIGN CAME ON. NOW WHEN I TURN CAR ON IT STATES AIRBAG DEFECT AND NONE OF THE CONTROLS WORK ON THE STEERING WHEEL. THE CAR IS MY WIFE'S CAR AND SHE DRIVE MY TWO LITTLE BOYS IN IT DAILY. THE AIRBAG DEFECT WARNING IS CONCERNING ESPECIALLY READING OTHER OWNER'S COMPLAINTS IN REGARDS TO THIS ISSUES.

08/27/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN7EE******
Summary

STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG.

08/21/2018
Components: AIR BAGS
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN6EE******
Summary

TAKATA RECALL, I HAVE BEEN WAITING FOR THE PART SINCE JULY 2018. THIS IS A SAFETY RECALL AND CURRENTLY I AM TAKING A MAJOR RISK BY DRIVING MY VEHICLE WHICH I NEED TO GET BACK AND FORTH TO WORK. I AM EXTREMELY ANXIOUS AND UPSET AS THE DEALERSHIP HAS BEEN UNABLE TO PROVIDE ME WITH ANY INFORMATION AS TO WHEN THE PART WILL BE AVAILABLE.

08/07/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN4EE******
Summary

TAKATA RECALL ON NOVEMBER 11, 2017, I TOOK MY CAR TO TONY VOLKSWAGEN IN WAIPAHU, HAWAII TO REPLACE THE TAKATA AIR BAGS. IT TOOK ONE WHOLE YEAR FOR THEIR SERVICE DEPARTMENT TO GET THE PART AND GET BACK TO ME. TERRIBLE SERVICE. ON AUGUST 3RD, 2018, I RECEIVED A TAKATA RECALL AGAIN SAYING IT WAS NOT REPLACED. THE NAME OF THE SERVICE ADVISOR WAS 51448 AARON CHAN FROM TONY VOLKSWAGEN IN WAIPAHU HAWAII. THIS IS MY COMPLAINT. IT WAS NEVER REPLACED IN THE FIRST PLACE. UNETHICAL AND FRAUDULENT!!! I COULD HAVE GOTTEN INTO AN ACCIDENT ALL THIS TIME THINKING IT WAS FIXED.

07/16/2018
Components: AIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/14/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WVWBP7AN0EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

04/26/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN8EE******
Summary

MY VEHICLE START WITH THE PROBLEM AT 33KMILES. NOW I'M AT 37KMILES AND IT'S HAPPENING DAILY. AFTER STARTING THE VEHICLE AND PUTTING IT ON DRIVE, THE BRAKE WILL NOT WORK PROPERLY AND STARTED MAKING A SCREECHING NOISE. ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP, THE MESSAGE CENTER SHOWS ERROR WITH AIRBAG, ABS BRAKE, VEHICLE STABILIZATION...ETC. I AM AFRAID FOR MY LIFE, THIS VEHICLE IS NOT SAFE TO DRIVE. I WOULD STOP AND TURN OFF THE ENGINE AND RESTART THE VEHICLE, SOMETIMES THAT RESET THE LIGHTS AND OTHER TIMES THAT DOES NOT HELP. THE BIGGEST CONCERN IS THE BRAKES NOISES AND THE POWER STEERING GETS UNSTABLE, AND AFRAID THE AIRBAG MIGHT NOT WORK PROPERLY IN CASE OF AN ACCIDENT. I JUST UPDATE THE AIRBAG FROM THE LAST RECALL. I CAN'T DRIVE WITH MY BABY IN THE CAR BECAUSE OF THE ISSUES.

04/21/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN7EE******
Summary

THE CAR IS STALLING UPON ACCELERATING WHILE IN MOTION AND AT A STOP IT JERKS BACK AND FORTH. THE CAR SHAKES WHEN ACCELERATING AND PUTTERS EVEN WHEN THE CAR IS STATIONARY.

04/09/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWAN7AN0EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V148000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PAUL IMPORTS IN BROOKFIELD, WISCONSIN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE).

04/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN7EE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARCHER VOLKSWAGEN AT 713-272-1700 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/03/2018
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN8EE******
Summary

IN FEBRUARY OF 2017, MY VEHICLE STALLED ON A BUSY FREEWAY WHILE IN MOTION AND COMPLETELY DIED, AFTER TOWING THE VEHICLE TO THE DEALERSHIP THEY DETERMINED SEVERAL PARTS NEEDED TO BE REPLACED INCLUDING MOUNTING, BEARING, C VALVE, AH SEPARATOR, RIBBEDBELT, TENSIONER, C-GASKET, D-GASKET, SEAL RING AND BOLT. AFTER DRIVING THE VEHICLE HOME AGAIN IT DIED. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP MODULE, WASHER AND CONTROL UNIT. THE CAR APPEARED TO BE DRIVING FINE THE DAY I LEFT, BUT THE NEXT MORNING IT WOULDN'T START. I HAD THE VEHICLE TOWED TO THE DEALERSHIP IN WHICH THEY ADVISED I NEEDED A NEW BATTERY. I KEPT UP WITH ALL SERVICE AND IN JANUARY OF 2018 WHILE DRIVING THE VEHICLE, IT STALLED YET AGAIN WHILE IN MOTION, WITH VEHICLES ALMOST STRIKING ME, AFTER TOWING THE VEHICLE TO THE DEALERSHIP, THEY ADVISED IT WAS THE FUEL PUMP MODULE AGAIN. THEY REPLACED THE PART. THE CAR WAS DRIVING FINE UNTIL MARCH 2018 WHEN THE VEHICLE STALLED ON THE FREEWAY WHILE IN MOTION. THE DEALERSHIP NOW STATES THE BUSHINGS ARE CRACKED AND DRY ROTTED, AND THE MECHATRONIC UNIT HAS FAILED AND THE VEHICLE NOW NEEDS A NEW TRANSMISSION.

03/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN3EE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HILEY VOLKSWAGEN OF ARLINGTON, 461 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 575-6000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/19/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

I HAVE HAD AN ISSUE WITH A GAS SMELL THAT ARISES FROM THE ENGINE COMPARTMENT FOR OVER 4 YEARS-- I WAS ENCOURAGE TO CHANGE MY FUEL PUMP BY VW DEALER-- BUT THAT WAS NOT THE PROBLEM. I WAS ENCOURAGED TO ONLY PUT PREMIUM GRADE A GAS AND FUEL INJECTOR CLEANERS WHICH I DID REPEATEDLY, UNFORTUNATELY THE SMELL WORSENED UNTIL THE DAY I WENT TO REGISTER MY CAR AND I WAS TOLD THAT THERE WAS A VISIBLE FUEL LEAK FROM UNDER THE MANIFOLD AND IT WAS A SLOW DRIP THAT WAS EVAPORATING OFF THE ENGINE HEAD. I WAS TOLD THE CAR COULD COMBUST AT ANY TIME. I WENT TO THE NEARER VW AND THE PROBLEM THAT NO ONE COULD FIGURE OUT FOR YEARS WAS A "FUEL LINE TO HIGH PRESSURE PUMP" $ 399 TOTAL-- I NO LONGER HAVE THIS FUEL SMELL. BUT BASED ON MY RESEARCH THERE ARE THOUSANDS OF VW'S ALL MODELS WITH THE SAME ISSUE .THE FUEL SMELL WAS NOTED THE YEAR AFTER I PURCHASED THE CAR WITH 20,000 MILES AND THE HOSE GAVE OUT AT 70,000 MILES. I BELIEVE THIS IS A REPORTABLE INCIDENT FOR A POSSIBLE RECALL.

02/15/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN3EE******
Summary

VOLKSWAGEN GROUP OF AMERICA, INC. MODEL: CC DATE REPORT RECEIVED BY NHTSA: 8/16/2017 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP NHTSA CAMPAIGN ID NO: 17V509000 SUMMARY: VOLKSWAGEN GROUP OF AMERICA, INC. (VOLKSWAGEN) IS RECALLING CERTAIN 2009-2016 VOLKSWAGEN CC, 2006-2010 PASSAT AND PASSAT WAGON VEHICLES. INTERRUPTION OF ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE MAY CAUSE THE FUEL PUMP TO FAIL. CONSEQUENCES:IF THE FUEL PUMP FAILS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH. REMEDY:VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES INFORMING OWNERS OF THE SAFETY RISK WERE MAILED ON OCTOBER 13, 2017. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT VOLKSWAGEN CUSTOMER SERVICE AT 1-800-893-5298. VOLKSWAGEN'S NUMBER FOR THIS RECALL IS 20AE. NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.

01/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN5EE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NIELLO VOLKSWAGEN AT (916) 482-5790 (2701 ARDEN WAY, SACRAMENTO, CA 95825) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/05/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN4EE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.

11/29/2017
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7ANXEE******
Summary

MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

11/16/2017
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN9EE******
Summary

TAKATA RECALL

11/07/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWRP7AN6EE******
Summary

17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.

07/26/2017
Components: AIR BAGS
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CAROLINA VOLKSWAGEN LOCATED AT 7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227 (704) 537-2336 WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT MENTIONED THAT HE INQUIRED OF THE MANUFACTURER AND DEALER TO BUY BACK THE VEHICLE OR PROVIDE A LOANER VEHICLE BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/25/2017
Components: AIR BAGS
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

TAKATA RECALL BUT STILL HAS AN AIRBAG LIGHT ON WHEN IT SHOULD HAVE BEEN FIXED.

06/28/2017
Components: AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN4DE******
Summary

I WAS INFORMED THAT MY VEHICLE WAS RECALLED, VEHICLES IN THE STATES WITH HIGH TEMPERATURES WOULD RECEIVE PRIORITY TREATMENT. I WAS INFORMED THAT PARTS WERE NOT AVAILABLE.I WAS INFORMED THAT VW WAS NOT ATTEMPTING TO PURSUE THESE RECALLS AS THEY HAD NOT EXPERIENCED ANY FAULTY VW MISHAPS WITH TAKATA AIRBAGS. THEY SAID THAT HONDAS AND OTHER AUTOMOBILES THAT WERE EXPERIENCING THESE INCIDENTS. NO RENTAL WAS MADE AVAILABLE UPON REQUEST THOUGH THEY DID SAY THAT MAY HAPPEN BUT IT WASN'T SET UP AS OF THEN.. AS A LEASEE I INFORMED THE LOCAL DEALER WHERE I PURCHASE MY VW THAT I WOULD LIKE TO TURN IN MY CAR EARLY (IT WAS DUE IN MAY) AND THAT THE CAR WAS IN MINT CONDITION AND UNDER MILEAGE. I GAVE MY REASONS TO THE GENERAL MANAGER, THE SERVICE DEPARTMENT AND I HAD MADE SEVERAL CALLS TO NHTSA. ALL WERE IN AGREEMENT THAT I LIVED IN A STATE WHERE PRIORITY SHOULD BE GIVEN. HOWEVER, THE ATTITUDE FROM VW WAS THAT THEY FELT NO URGENCY TO PUSH THROUGH FOR THESE RECALLS AS THEY WERE NOT LIABLE. YET. MY SAFETY WAS NOT AN ISSUE WITH VW. I AM NOW LOOKING AT A BILL FOR EARLY TURN-IN FOR $821.82 THIS INCLUDED A TINY CORNER ON A TINY WING WINDOW( THAT DOES NOT OPEN) WHERE THEIR FACTORY INSTALLED SOLAR FILM WAS INSTALLED AND STARTING TO LIFT AT ONE OF THE EDGES. I NEVER SAW THIS AND THEY NEVER SHOWED ME AT TURN IN. LASTLY, THEY INFORMED ME AT THE LOCAL AUCTION THE CAR WOULD LIKELY SELL AND THAT WAS THAT. HANDED THE KEYS OVER, NO PAPERWORK TO SIGN AND OUT THE DOOR WE WENT. MY HUSBAND AND I WERE STUNNED AT THE LACK OF CUSTOMER SERVICE THAT THIS DEALERSHIP DISPLAYED NOT ONLY WITH REGARD TO THE RECALL BUT TO THE HANDLING OF THEIR CUSTOMERS DURING SERVICE AND THE MANY PHONE CALLS I HAVE RECEIVED SINCE ASKING IF I WANT TO PURCHASE ANOTHER VEHICLE WHEN MY LEASE IS UP. NOT TOO MUCH COMMUNICATION GOING ON THERE AS ITS BEEN THREE MONTHS SINCE I NO LONGER HAVE A VW. NOR WILL I EVER AGAIN.

04/07/2017
Components: AIR BAGS
Incident Date: 03/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

THE AIRBAG ERROR LIGHT IS ON AND IT SHOWS AN ARTICLE THAT THEIR IS A RECALL ON MY PARTICULAR CAR. THE HORN NO LONGER WORKS AND THAT IS A SAFETY RISK. THE BOUCHER VOLKSWAGEN DEALERSHIP IS NOT HONORING THE RECALL AND THE SPRING CLOCK HAS A RECALL ON IT. THEY NEED TO FIX THE ISSUE DUE TO A RECALL ON THE VOLKSWAGEN CC 2014.

04/05/2017
Components: AIR BAGS
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

TAKATA RECALL- AIRBAG ERROR AND BOUCHER VOLKSWAGEN IS NOT HONORING THE RECALL

03/28/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN4EE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/17/2017
Components: AIR BAGS
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWRP7AN6EE******
Summary

IT'S BEEN MORE THAN A YEAR SINCE MY RECALL WAS FORMALLY ISSUED AND MY AIRBAG STILL HAS NOT BEEN REPLACED! THIS IS DANGEROUS!

02/22/2017
Components: AIR BAGS
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7ANXEE******
Summary

TAKATA RECALL- MY VEHICLE HAS HAD A RECALL ON THE TAKATA AIRBAG COMPONENT SINCE FEBRUARY OF 2016. I JUST RECEIVED INFORMATION ABOUT THIS RECALL ON 2/20/2017 WHEN I WENT TO THE DEALERSHIP WHERE I SIGNED A LEASE AGREEMENT FOR THE CAR. I WANTED TO RETURN THE CAR BECAUSE OF THE DANGER IN DRIVING THE VEHICLE. THEY ADVISED ME THAT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE RECALL. THIS AIRBAG RECALL GIVES INFORMATION REGARDING A DEFECTIVE AIRBAG COMPONENT THAT COULD POSSIBLY INJURE OR CAUSE DEATH TO THE DRIVER. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND WANT THIS FIXED. PLEASE HELP. I'M NOT SURE WHAT TO DO AT THIS POINT BECAUSE THIS VEHICLE IS LEASED AND THE VENDOR WILL NOT ALLOW ME TO TURN IT BACK IN BECAUSE OF THE RECALL.

02/22/2017
Components: AIR BAGS
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN6EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN

02/20/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN8EE******
Summary

MY VEHICLE HAS BEEN AWAITING THE FIX SINCE APRIL 2016 AND BECAUSE THIS IS A COMPANY VEHICLE WE CAN NOT USE IT. WE HAVE LOST TEN MONTHS OF USE AND NEED TO HAVE THIS RECTIFIED IMMEDIATELY.

02/13/2017
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7ANXER******
Summary

TAKATA RECALL, INFORMED OF RECALL IN MAY 2016 AND STILL DO NOT WHEN IT WILL BE REPLACED

02/13/2017
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWAN7ANXEE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/21/2016
Components: AIR BAGS
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN4EE******
Summary

TAKATA RECALL - I WAS NOT INFORMED OF THE RECALL UNTIL I WENT TO TRADE IN THE VEHICLE AND WAS ADVISED I COULDN'T. THE VEHICLE IS DRIVEN BY A 17 YEAR OLD AND THE RISK OF AN ACCIDENT IS HIGHER. THIS AIRBAG IS DANGEROUS AND NO ONE ENSURES THAT VEHICLES ARE REPAIRED.

12/14/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN2EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/13/2016
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

12/04/2016
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4AE******
Summary

TAKATA RECALL - WE FEEL UNSAFE DRIVING A VEHICLE WITH AIRBAGS THAT COULD POTENTIALLY KILL US. WE HAVE CONTACTED VOLKSWAGEN AND THEY TOLD US THEY CANT DO ANYTHING ABOUT IT. WE ALSO CANNOT RE-SELL THIS CAR SINCE IT HAS A SAFETY RECALL. THIS CAR IS A LEMON SINCE IT CANNOT BE FIXED. *TR

11/14/2016
Components: AIR BAGS
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN4EE******
Summary

TAKATA INFLATORS...CAN YOU OR SOMEONE PLEASE GIVE ME SOME INFORMATION AS TO WHEN I CAN LOOK FORWARD TO HAVING MY VEHICLE FIXED AND NOT A POTENTIAL DEATH TRAP. WITH DEER SEASON HERE ITS REALLY QUITE SCARY.

11/04/2016
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

TAKATA RECALL. I HAVE BEEN WAITING SINCE FEBRUARY 2016 FOR A REMEDY TO THE AIRBAG RECALL ON MY CAR. THERE IS NO WAY FOR ME TO FIX WHAT COULD BE A POTENTIALLY LIFE-THREATENING SITUATION, AND I HAVE TO BE ABLE TO DRIVE MY CAR.

11/03/2016
Components: AIR BAGS
Incident Date: 03/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN6EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/18/2016
Components: AIR BAGS
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN3EE******
Summary

I WAS TRYING TO TRADE MY CARIBOU AND THE DEALER SAID MY MAR IS OF NO VALUE.

10/06/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN0EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE. UPDATED 01/06/2017*CT UPDATED 01/23/17.*JB

09/25/2016
Components: AIR BAGS
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

TAKATA RECALL RECALL NOTICE RISK OF DEATH

08/31/2016
Components: AIR BAGS
Incident Date: 08/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN0EE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/30/16*LJ UPDATED 03/09/17.*JB

08/24/2016
Components: AIR BAGS
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWAN7ANXEE******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/19/2016
Components: STEERING
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HARDWARE FOR THE STEERING WHEEL WAS ON A NATIONAL BACK ORDER FOR A MANUFACTURER'S RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS FOR THE RECALL REPAIR. THE CONTACT AHD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.

08/08/2016
Components: AIR BAGS
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN5EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ UPDATED 11/02/16.*JB

08/05/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN2EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/04/2016
Components: AIR BAGS
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWRP7AN1EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/02/2016
Components: AIR BAGS
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN7EE******
Summary

TAKATA RECALL. I WOULD LIKE TO GET RID OF THIS VEHICLE, BUT IT IS COSTING ME AN EXTRA $10,000 IN EQUITY BECAUSE OF THIS RECALL. IS THERE ANYTHING THAT CAN BE DONE TO NEGATE THIS SITUATION OR ASSIST IN GETTING RID OF THESE RECALLED VEHICLES?

07/01/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN8EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/27/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN7EE******
Summary

TAKATA RECALL - LETTER STATES: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS.

06/21/2016
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7ANXEE******
Summary

TAKATA RECALL PURCHASED THIS CAR AFTER FEBUARY RECALL. DID NOT KNOW THERE WAS A RECALL UNTIL I RECEIVED A NOTICE IN APRIL. DEALER NEVER MENTIONED THE RECALL OR THAT THERE WAS NO SOLUTION! I AM TAKING THIS CAR BACK TO DEALER TOMORROW AND ASKING FOR A REFUND! HOW CAN THEY SELL CARS WITH KNOWN ISSUES AND NO SOLUTION?

06/17/2016
Components: AIR BAGS
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN9EE******
Summary

TAKATA RECALL I LEASE A VW '14 CC AND RECEIVED THE RECALL LETTER IN THE MAIL IN APRIL AND VW IS YET TO HAVE A SOLUTION OR A REMEDY TO SOLVE THE AIRBAG ISSUE. BECAUSE OF THIS, I AM WANTING TO EXIT MY LEASE EARLY (LEASE IS UP IN MARCH '17). VW REFUSES TO BUY-BACK MY VEHICLE AND WILL NOT PROVIDE ME A DIFFERENT CAR TO DRIVE THAT IS SAFE WHILE THEY FIND A SOLUTION TO THE AIRBAG ISSUE. I DO NOT FEEL SAFE DRIVING MY CAR AND I FEEL IT IS VW RESPONSIBILITY TO RECTIFY THIS ISSUES AND ALLOW ME TO GET OUT FROM UNDER MY VEHICLE THAT IS NO LONGER SAFE TO DRIVE. I HAVE CONTACTED THE MANUFACTURER WHO REFUSES TO PROVIDE ANY HELP OR BUY BACK ANY VEHICLES.

06/16/2016
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

05/16/2016
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7ANXEE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD BE ABLE TO ASSIST AND TO CONTINUE TO OPERATE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/16/2016
Components: AIR BAGS
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN5EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/04/2016
Components: AIR BAGS
Incident Date: 02/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWRP7AN5EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ....UPDATED 07/05/16 *BF

05/02/2016
Components: AIR BAGS
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN1EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/29/2016
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWGU7AN5EE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/17/2015
Components: SERVICE BRAKES
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN2EE******
Summary

CAR HAS 8200 MILES. STARTED TO NOTICE WHEN EXIT THE FREEWAY A RUMBLING SOUND, AFTER FEW TRIPS I NARROWED THE PROBLEM TO FRONT DISC BRAKES. SEEMS LIKE THEY ARE WARPED. AFTER 2 TIMES OF TAKING THE VEHICLE FOR INSPECTION TO SAVANNAH VOLKSWAGEN, THEY GAVE ME FEEDBACK THAT PROBLEM IS NORMAL. THE PROBLEM IS MORE ACCUTE WHEN BRAKES WARM UP A BIT AFTER DRIVING ON THE FREEWAY. DONT KNOW WHAT TO DO SINCE VW CUSTOMER SERVICE TELLS IS OK.

04/12/2015
Components: WHEELS
Incident Date: 04/11/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWRP7AN2EE******
Summary

DRIVING ON US-95 OUTSIDE OF PHILADELPHIA PA. CHANGED LANES FROM LEFT LANE TO CENTER. SMALL RUT BETWEEN LANES. RIGHT FROM WHEEL FAILED. WHEN CHANGING THE TIRE, I NOTICED THE WHEEL COMPLETELY CRACKED ALONG THE CIRCUMFERENCE ON THE FLAT SECT WHERE IT MEETS THE SIDE RAMP OF THE WHEEL GOING TOWARDS THE BEAD. THE TIRE STAYED IN PLACE, BUT THE WHEEL BROKE INTO 2 SECTIONS. THERE IS NO EVIDENCE OF POT HOLE DAMAGE. LIKE A LARGE CHUCK OR CRACK IN SIDE WALL OF TIRE OR RIM. I BELIEVE THIS IS A DEFECT. *TR

03/21/2015
Components: TIRES
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWBP7AN5EE******
Summary

NORMAL DRIVING AUTO WHEN TIRE WENT TOTALLY FLAT. REPLACED IT WITH SPARE TIRE. PARKED CAR AND TWO HOURS LATER, A SECOND TIRE HAD GONE FLAT. NO DISCERNIBLE DAMAGE TO TIRE OR RIM TO ACCOUNT FOR FLAT. *TR

12/12/2014
Components: UNKNOWN OR OTHER
Incident Date: 12/11/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN8EE******
Summary

I LEASED A VW CC 2014 MY VEHICLE ON NOV 20 2014. ON DEC 1 2014, WHEN I WAS BACKING UP AT MY OFFICE LOCATION I SAW A WHITE LINE ON THE DISPLAY UNIT. I TOOK IT TO THE DEALER TO FIX IT. THEY REVIEWED THE ISSUE AND REPLACED THE CENTER DISPLAY. HOWEVER ON 11-DEC-2014 THE SAME ISSUE OF CENTER LINE APPEARED ON THE SCREEN. AFTER HAVING THE CAR FOR A DAY, THE VW TOLD ME ITS BY DESIGN THAT A CENTER SHALL COME UP WHEN THERE IS SUN. THIS IS SAFETY ISSUE AND I HAVE PICTURES AND VIDEOS OF THIS BEHAVIOR. I HOPE YOU CAN HELP ME RESOLVE THIS. *TR

03/28/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3C8FY4BB51T******
Summary

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A STEEL POLE AND A SECOND VEHICLE. THE CONTACT SUFFERED HEAD AND STOMACH INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3000.

5 Recalls

for 2014 VOLKSWAGEN CC
04/08/2015
CAMPAIGN NUMBER: 15V483000
AIR BAGS:FRONTAL
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Campaign Number: 15V483000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2016
CAMPAIGN NUMBER: 16V078000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 16V078000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/08/2017
CAMPAIGN NUMBER: 17V509000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Campaign Number: 17V509000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/03/2018
CAMPAIGN NUMBER: 18V148000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 18V148000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/05/2018
CAMPAIGN NUMBER: 18V329000
UNKNOWN OR OTHER
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Campaign Number: 18V329000
Manufacture: Volkswagen Group of America, Inc.
Components: UNKNOWN OR OTHER
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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