2015 BMW 528 I 4 DR RWD

DRIVING ON INTERSTATE 26 IN CHARLESTON, SC ON CHRISTMAS DAY. LIGHT TRAFFIC, BEAUTIFUL DAY. WITH NO WARNING, WE HEARD A LOUD CRASH, ALMOST AN EXPLOSION, FROM THE ROOF OF OUR CAR. VERY STARTLING BUT WAS ABLE TO CONTROL THE STEERING AND GET OFF THE ROAD. GOT OUT OF THE CAR AND SAW THAT OUR SUNROOF WAS DESTROYED. GLASS EVERYWHERE, BUT MUCH OF IT OBVIOUSLY WAS SCATTERED ALONG THE INTERSTATE. LUCKILY NO GLASS ENTERED THE CAR BUT A VERY DANGEROUS SITUATION. IT APPEARS BMW KNOWS ABOUT THE ISSUE BUT DECLINES TO ACCEPT RESPONSIBILITY, SO ANYTHING YOU CAN DO TO HELP WOULD BE A BENEFIT TO ME AS WELL AS MANY OTHERS THIS WILL HAPPEN TO.

OIL LEAKS ENGINE COMPARTMENT (ALL OVER) GASKETS, OIL FILTER HOUSING , BOTTOM OF ENGINE AND BAD SMELL ENTERS TO DRIVER COMPARTMENT EVEN IT IS ON INSIDE CIRCULATION( OIL BURN SMELLS,ETC FROM ENGINE DEPT)

ENGINE LIGHT ON WHILE IN MOTION. GIVING CODE FC 193208 STORED IN DME, JUST PURCHASED THE VEHICLE 8MONTHS AGO, UNDER WARRANTY AND THIS THE SECOND TIME IT HAS HAPPENED. I BELIEVE THE FIRST TRIP WAS JUST A TEMPORARY REPAIR TO JUST RESET THE ENGINE LIGHT. NOW THE ENGINE LIGHT HAS BEEN RESET AGAIN AND WAS TOLD UNABLE TO REPAIR.

SAFETY ISSUE: DOOR CAN NOT BE LOCK/UNLOCK MANUALLY AND ONLY ELECTRONICALLY. BMW IS NOT WILLING TO FIX IT. THIS VERY SERIOUS SAFETY ISSUE DURING TIME OF EMERGENCY ONE CAN NOT UNLOCK THE CAR AND GET OUT OF THE VEHICLE.

WHILE I WAS DRIVING ON THE HIGHWAY I HEARD A LOUD BANG AND HAD GLASS RAIN DOWN ON ME FROM MY JUST EXPLODED SUNROOF. I THOUGHT IT MIGHT BE FROM A ROCK BEING EJECTED FROM THE TRUCK IN FRONT OF ME BUT I FOLLOWED THE TRUCK UNTIL THEY STOPPED AND THEIR LOAD WAS EMPTY.

TL* THE CONTACT OWNS A 2015 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUN ROOF HAD SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF GWINNETT PLACE, 3264 COMMERCE AVE NW, DULUTH, GA 30096, (770) 476-8800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HIS INSURANCE COMPANY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

MY NAME IS [XXX], I AM LIVING IN BUFORD - GEORGIA, USA. ON THURSDAY, APRIL 12, 2018, AT 17:00 P.M., 75 F AVERAGE TEMPERATURE OF THE ENVIRONMENT, I WAS DRIVING MY 2015 BMW CAR, MODEL 528I SEDAN, VIN: [XXX], ON I-75 IN THE STATE OF GEORGIA, USA. THE SPEED OF TRAVEL WAS AROUND 70 MILES PER HOUR AND I WAS 200 MILES SOUTH OF ATLANTA. AT THAT TIME, 17:00 P.M., I FELT A VERY LOUD NOISE ON THE ROOF OF THE CAR AND THEN A FLURRY OF STRANGE ELEMENTS THAT HIT THE ROOF AND BACK OF THE CAR. WHEN I PARKED, I NOTICED THAT IT WAS THE SUNROOF OF THE CAR THAT, FOR NO APPARENT REASON, EXPLODED INTO MILLIONS OF PIECES. WHEN I WAS DRIVING, THERE WAS NO ONE IN FRONT NOR THE SIDE, SO I RULE OUT THAT A STONE HIT. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT THE VEHICLE, THEY ARE CHECKING IT FOR REPAIR. THEY GAVE ME A REPLACEMENT CAR UNTIL THE REPAIR IS READY. IN ADDITION TO THE FRIGHT AND HIGH RISK THAT I HAD ON THE HIGHWAY, I AM FINE, BUT VERY WORRIED THAT THIS WILL HAPPEN AGAIN. I TRAVEL NORMALLY EVERY 60 DAYS APPROXIMATELY 1,000 MILES AND I DO NOT WANT TO GO THROUGH THIS HIGH RISK TO MY INTEGRITY, COMPANIONS AND CARS NEARBY. GLASSES SCRATCHED THE PAINT ON THE BACK OF THE ROOF AND THE TRUNK. I HOPE YOU CAN ASSURE ME THAT THIS WILL NOT HAPPEN AGAIN IN THE CAR. I WAS VERY LUCKY TO BE DRIVING WITH THE INSIDE WINDOW OF THE ROOF CLOSED, OTHERWISE I WOULD BE TELLING A VERY SERIOUS TRAGEDY. THE CAR IS CURRENTLY IN THE SERVICE DEPARTMENT OF BMW OF GWINNETT PLACE, 3264 COMMERCE AVE. DULUTH, GA 30096, WAITING TO BE REPAIRED AND TO INFORM ME ABOUT WHAT HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON SEPTEMBER 22, 2016. MY 2015 BMW 528I VEHICLE HAD A DRIVETRAIN MALFUNCTION. THE CAR DIED ON THE 95NORTHBOUND AND I WAS IN THE SPEEDLANE IN MOTION GOING OVER 70 MILES AN HOUR AND THE CAR WHEN INTO A DEAD STOP AND ALMOST CAUSED OVER A 30 CAR PILEUP. I WAS ALMOST KILLED! THIS CAR IS 1 YEARS OLD AND SHOULD HAVE NOT HAPPENED. I DO NOT FEEL SAFE IN THIS VEHICLE AND CANNOT GET BACK IN IT. BMW IS INSISTING THAT IT IS SAFE AND THEY FIXED THE PROBLEM. I CANNOT PUT MY FAMILIES LIFE'S OR MY LIFE IN JEOPARDY. BMW IS INSISTING THAT THEY FIXED IT AND WILL NOT SWITCH OUT THIS CAR FOR A DIFFERENT MODEL. I DO NOT WANT TO KEEP THIS CAR I AM IN A LEASE WITH THEM AND THEY WILL NOT DO ANYTHING TO SWITCH OUT THIS CAR TO A DIFFERENT MODEL OR VEHICLE TYPE TO ENSURE MY SAFETY. I HAVE ALSO RESEARCHED AND READ ONLINE THAT BMW HAS HAD SEVERAL INCIDENTS WITH THE ENGINE STOPPING FOR NO REASON AND NOW MY CAR DID THE SAME. THIS CAR WAS ALSO SERVICED WITH THE BMW DEALERSHIP 5DAYS PRIOR TO THE INCIDENT. CAN YOU PLEASE ASSIST ME? I AM PUTTING MY LIFE IN DANGER AS WELL AS THE OTHER DRIVERS ON THE ROAD. THANK YOU SO MUCH IN ADVANCE FOR YOUR ASSISTANCE TO THIS MATTER. *TR

RECKLESS DRIVING.

APRIL OF 2015, I PURCHASED A 2015 BMW 528I. I STARTED EXPERIENCING VIBRATION AND SHAKING WHILE DRIVING. THE DEALER PERFORMED A ROAD TEST AND DETERMINES THERE WERE ISSUES WITH MY TIRES. BMW WOULD ONLY REPLACE TWO TIRES, LEAVING ME WITH TWO DEFECTIVE TIRES. AS OF TODAY, MY TIRES NEED REPLACEMENT. THERE IS NO WAY I SHOULD BE BUYING NEW TIRES AS THE MANUFACTURER'S WARRANTY HAS NOT EXPIRED. I HAVE BEEN UNABLE TO RECEIVE HELP FOR THIS.