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2015 Chevrolet Captiva SUV FWD

0
Recalls
9
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18.5%

Complaints
Recalls

9 Complaints

for 2015 CHEVROLET CAPTIVA
09/02/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNAL2EKXFS******
Summary

Periodically when driving, there will be an electrical issue involving various electrical components as follows: Service Traction Control warning message, radio goes out, dashboard warning lights flash on/off suddenly. Also, the car will appear completely dead/unresponsive can cannot be started. The key will get stuck in the ignition. This is currently the situation. These occurances can happen 3 to 5 times per week. We cannot identify a particular set of circumstances that creates the situation. It seems to happen randomly. Other owners of the Chevy Captiva have reported having similar problems. To fix the problem, I have separately had the Body Control Module replaced, replaced the battery and had a grounding wire replaced. The problem remains unresolved. Since this appears to be a common issue with the Chevy Captiva, I would like GM to investigate and propose a solution. I am willing to pay for the solution, but we (owners, dealers and repair shops) need to know how to repair the vehicle.

04/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNAL4EK4FS******
Summary

KEY GETS STUCK IN THE IGNITION.

10/16/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNAL3EK5FS******
Summary

WHEN STARTING THE VEHICLE IT'LL MAKE A ROUGH SOUND AND THE ENGINE WILL CUT OFF. O HAVE TO TURN ON THE IGNITION TWICE BEFORE DRIVING. THE VEHICLE HAS POOR POWER WHEN ACCELERATING. I'VE TOOK IT BACK TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG.

05/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/02/2019
Crash: No
Fire: No
Summary

WHEN STARTING THE VEHICLE AND CONSISTANY WHEN DRIVING THE AC COMPRESSOR STARTS TO MAKE A LOUD NOISE AND CLUTCH WILL ACTUALLY RUN BACKWARDS. IF IT BUSTS A BELT AND CAUSES THE STEARING TO STOP WORKING TO TO CAR SHUTTING DOWN WILL CAUSE MAJOR INJURIES OR DEATH. IHAVE BEEN WORKING ON CARS FAR ALMOST 20 YEARS.

02/20/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNAL3EKXFS******
Summary

WHILE DRIVING ON A PAVED ROAD, THE CAR BEGAN SWERVING FROM SIDE TO SIDE ,UNABLE TO CONTROL THE CAR AND RAN INTO THE DITCH WITH TOTAL DAMAGE TO CAR AND INJURIES TO THE DRIVER. AIR BAG DID NOT DEPLOY. STABILITY CONTROL LIGHT CAME ON.

09/01/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNAL4EK1FS******
Summary

CAPTIVA WILL STUTTER AND STALL UP CURVED HILLS AT 2000RPM IN DANGEROUS UNEXPECTED PLACES. WILL NOT THROW A CODE!!! IN ECO MODE AND AUTOMATIC DURING THE INCIDENTS. TOOK OUT OF ECO MODE AND RAISED TO 3000RPM TO PULL UP THE HILL. GAUGES FLAT LINED SEVERAL TIMES DURING THE INCIDENTS.

06/26/2018
Components: STRUCTURE
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNAL3EK8FS******
Summary

TL* THE CONTACT OWNS A 2015 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE HAD FRACTURED AND LEFT A JAGGED EDGE. THE DEALER (DICK SMITH CHEVROLET, 1601 US-52, MONCKS CORNER, SC 2946) CONFIRMED THE FAILURE, BUT DID NOT DIAGNOSIS OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 54,000.

04/30/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNAL3EKXES******
Summary

GM IS AWARE OF THE KEY GETTING STUCK IN THE IGNITION IN 2.2 MILLION CARS, BUT IS UNWILLING TO FIX MY CAR BECAUSE IT'S NOT ON "THE LIST". HTTP://GMAUTHORITY.COM/BLOG/2014/12/GENERAL-MOTORS-OFFERING-TO-REMEDY-STUCK-KEY-ISSUE-IN-2-2-MILLION-CARS/ HTTP://WWW.AUTONEWS.COM/ARTICLE/20141211/OEM/141219956/GM-OFFERS-FIX-ON-SMALL-CAR-IGNITIONS-TO-PREVENT-STUCK-KEYS

10/04/2016
Components: STEERING
Incident Date: 09/27/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 CHEVROLET CAPTIVA. WHILE TURNING AT A CERTAIN ANGLE, THE METAL PART OF THE STEERING WHEEL INJURED THE CONTACT'S HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

0 Recalls

for 2015 CHEVROLET CAPTIVA

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