2015 Dodge Grand Caravan VAN FWD

When drive over 60mph I smell burn from front hood. I took to Dodge dealership. They said oil leaking so paid $950 , 3 weeks later car broke down like can't go over 30mph, Aqcell won't go up , I took to dealership again , he said transmission I paid $4600( October) it used transmission. After change transmission drive was uncomfortable, not smoothly like before. I took dealership he said It because differen transmission, so need takes a while to get use to it. (Idk it true or not) And engine light on over 7 times and still burning smell if drive over 60mph. Dealership kepts 3 days but they said car is fine. Im like how heck fine? If I drive 60mph now I can smell burn . Feel very uncomfortable to drive i have 3 kids always with me but can't sell car with this conditions . Any advice appreciate

Our check engine light came on when we were coming down from the mountains. We took it to a mechanic who diagnosed it as a issue with the transmission pump. Now we are afraid to drive it and it is our only vehicle for our family of four. The mechanic quoted us nearly $5000 out of pocket to fix this issue since our vehicle is not included in the list of vins for another recall of this model.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, there was a whining noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 158,000.

Passenger sliding door faulty actuator. Five months after purchasing the car the door started buzzing every time it is unlocked.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 50 MPH, the transmission failed, and the vehicle would not properly accelerate almost causing a crash to occur with a semi-truck. The vehicle was towed to the local dealer who diagnosed that the transmission had failed due to a faulty transmission pump. The vehicle was towed to an independent mechanic who replaced the transmission and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 16V461000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.

The doors make an extremely startling noise everytime we exit the car or open the door

trans axle oil pump failure. transmission failed while in traffic. van would not move in forward or reverse. the problem was diagnosed by a dealer and found to be failure of the trans axle oil pump. transmission was replaced

Passenger side sliding door suddenly stopped opening. It will not unlock using the remote, car door buttons, or manually. This presents a safety issue for back seat passengers. If the other door fails, the will be unable to exit the vehicle without climbing over the seats to use the front door. This could be deadly in an emergency. There was no warning, it simply stopped working. In my research, I came across many other Dodge Caravan owners who complain of the same issue. Repair prices have been quoted $1000-1500.

The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000. The VIN was not available.

The front head rests contain a safety device that extends the head rest to support the head during a crash. We were unaware of this feature until the passenger head rest burst over a year ago. That was reported in a seperate incident report. We are still waiting for Dodge to repair the passenger head rest. Within the past couple weeks, the driver head rest burst open, while we were not in the vehicle. We did not notice the head rest was burst until my wife saw it from the side when I was driving it. She normally drives the vehicle.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while his wife was driving 40 mph, the vehicle started to hesitate. The contact stated that the powertrain control P0470 code was displayed. The driver was able to continue driving to her residence. The contact made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 88,289.

Passenger head rest safety mechanism deployed for unknown reason.

Sliding doors have stopped working. Doors are stuck in locked position. Cannot open even manually. Happened first on passenger side now on drivers side.

Got results back from the dealer on my grand caravan transmission pump. He said pump failed and burned up transmission. Now I need to replace the whole transmission thanks to dodge not covering all these vehicles with bad transmission pumps! This recall S44 should of been expanded to cover all vehicles from 2015 to2017 since I see a lot of people on the internet have the same problem and complaints. Dodge should be held liable for all these vehicles that need a new transmission due to the faulty pump!! Not just a select few that they deemed worthy of the recall! They cheated the people by not covering all these bad pumps!! Let’s hold them accountable for it!!

The passenger driver-side slide door is permanently lock and will not unlock. Door will not slide open at all. I believe the manufacture door lock actuator is the problem. The vehicle's ODM only have 36,000 miles on the it. Since the door can't be open, it is a safety issue for any passengers riding in the car. Safety issues that will put my two kids at risk since the passenger door can't be open when there is an emergency to exit the car. My two kids are the passengers in the van. As of now, I don't have the money necessary to take it to a mechanic to fix it. However, I search on the internet and found out a lot of other car owners with the same model Dodge Caravan are having the same issues with door being lock permanently. The problem just occurred without any warning. It happen about 2 months ago without any warning and the slide door will not slide open again. Please help us get the manufacturer to fix this problem. I saw today that NHTSA might be looking into this issue so that why I finally file this complain. You can email me with any questions at [XXX]. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door would not unlock when the contact attempted to unlock and open the door. The vehicle also made an abnormal sound while the contact attempted to lock or unlock the doors. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 126,447.

Transmission pump failed while driving the vehicle causing me and my handicapped daughter to be stuck on highway. Was able to get vehicle off the road. Vehicle started to make a whining sound then when I had to stop for road construction it started to jerk forward while I was stopped with my foot in the brake. Then when I went to accelerate I had no power to move forward. Rpms would go to 4000 but vehicle would barely move. Once I was able to safely get off highway I had to call for a ride home. I hate to think if this would of happened while I was actually driving the vehicle on the busy highway and not stopped for road construction what might of happened to me and my daughter if someone would of rear ended us while my vehicle stopped moving in fast traffic! Got home and I searched for any recalls for my type of vehicle and I seen there was a recall for this problem and the recall number was s44. But when I put my vin number in it says my vehicle wasn’t covered for this recall. Well obviously it should be covered because of the faulty transmission pump stranding me on the highway. This recall should be extended to more vehicles like mine. I have called Chrysler and I am awaiting any info from them wether they are going to pay for this. The vehicle is a 2015 but only has 56000 miles on it! No way this part should fail with that amount of low miles on it. It should be covered under the recall s44! Please let me know what I can do about this if they fail to cover me under this recall. While I’m only assuming this is the problem with the vehicle due to recalls being issued for it I will be taking it to a garage to be fixed but would like to be reimbursed if this is the problem with my vehicle! Obviously the recall should of been extended to cover more vehicles than what it did. Once I have proper confirmation for the problem I will be refilling a complaint with all paper work to prove my claim if Chrysler doesn’t pay to fix this!

Light came on (not flashing) took to Auto Zone for a diagnostic which the ASE Certified Technician said the error code was PO301 cylinder 1 misfire was detected and it was the #1 spark plug and it needed new one. However the spark plugs are not scheduled for maintenance until 100 k miles and my van is just over 60 k and I had my dealership do the 60k maintenance in March but didn’t include the spark plugs. We had a mechanic from out of town look at it per our dealership as we were out of town. He reset the code on 6-1-2021and it came back on after 7 days for two weeks it went off and came back on again on 6-11 and went off on the 14th. Today is the 15th of June, 2021.

The contact owns a 2015 Dodge Caravan. The contact stated while driving at an undisclosed speed, the back over prevention camera flickered on and off. Additionally, the check engine warning light remained illuminated. The contact stated that after shifting the vehicle into park and turning the ignition to the off position, the engine and electrical functions remained in operation. The contact took the vehicle to the local dealer to be diagnosed however, the mechanic was unable to duplicate the failure. The contact took the vehicle to an independent mechanic who was able diagnosed the failure as TIPM had dropped the signal causing the electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate mileage 99,000.

Rear passenger sliding door actuator failed. This is a COMMON problem with these vehicles and poses an extremely dangerous safety risk when an owner is unable to open/close the door and when the door opens on its own due to failed lock actuator. This poses a risk for fire safety, wreckage safety to exit vehicle and poses significant risk to person's riding in the seat while the door can open spontaneously. There is also a risk factor because the door cannot LOCK or UNLOCK (depending on which position the door gets stuck in when the part fails). Thousands of owners of these specific vehicles are asking for a recall for safety reasons.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at various speeds, there was a loud abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed however, nothing needed to be replaced. The contact wanted a second opinion so she took the vehicle to an independent mechanic where it was diagnosed with the transmission pump6V461 needing to be replaced. The contact then took the vehicle back to the dealer where they also confirmed that the transmission pump needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 1000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 60,942.

While driving and stopped at a stop light the vehicle starting shaking and would no longer engage in drive. No previous warning signs or issues with vehicle slipping gears. Stuck in the middle of street with 4 children. Diagnosed with faulty hydraulic pressure pump and transmission current recall s44 on same issue for same make, model, year and manufacturing date.

WAS EXITING SCHOOL PARKING LOT AND THE HEADREST LIKE EXPLODED!

PASSENGER SIDE AIR BAG EXPLODED. LUCKILY NO INJURY. VEHICLE WAS NOT MOVING. I DIDN'T EVEN KNOW IT COULD DO THAT! I'D LIKE THIS FIXED. ALSO, TWO LEAKS IN ENGINE. OIL LEAK/TRANSMISSION LEAK. IS THIS NORMAL? LEAKS ARE ONGOING. ANOTHER THING: NOTICING HEADLIGHTS GETTING SLIGHTLY DIMMER, THEN BRIGHTER, AT NIGHT AS IF SOME SORT OF ELECTRICAL PROBLEM? THIS HAPPENS DURING DRIVING AND NOT DRIVING.

I JUST MADE THIS SAME REPORT BUT WITH MY SON'S DODGE 06 VIN NUMBER. IGNORE THAT REPORT!! FOR MY DODGE 2015 DODGE GRAND CARAVAN HERE IS MY REPORT: PASSENGER SIDE AIR BAG EXPLODED. LUCKILY NO INJURY. VEHICLE WAS NOT MOVING. I DIDN'T EVEN KNOW IT COULD DO THAT! I'D LIKE THIS FIXED. ALSO, TWO LEAKS IN ENGINE. OIL LEAK/TRANSMISSION LEAK. IS THIS NORMAL? LEAKS ARE ONGOING. ANOTHER THING: NOTICING HEADLIGHTS GETTING SLIGHTLY DIMMER, THEN BRIGHTER, AT NIGHT AS IF SOME SORT OF ELECTRICAL PROBLEM? THIS HAPPENS DURING DRIVING AND NOT DRIVING.

DRIVERS SIDE HEADREST POPPED OUT. SEPARATELY, VAN STARTED SHAKING AT 1500 RPMS. NEEDED $550 WORTH OF REPAIRS TO THE #3 FUEL INJECTOR

I WAS DRIVING UP A HILL ON A BRIDGE AND ALL OF A SUDDEN I LOSS POWER TO MY WHEELS OF THE VAN. I WAS ALMOST REAR ENDED BY 3 DIFFERENT CARS BECAUSE I COULD NOT DRIVE ANY FURTHER. I WAS LEFT STRANDED IN THE MIDDLE OF A BRIDGE. I GOT THE VEHICLE TOWED TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE TRANSMISSION PUMP INSIDE THE TRANSMISSION HAD GONE OUT. I WAS TOLD THAT MY EXACT YEAR AND VEHICLE FIT A TRANSMISSION PUMP RECALL FOR THE EXACT ISSUE. AFTER CALLING CHRYSLER'S RECALL HOTLINE, THEY DID A SEARCH OF MY VIN AND SAD THAT MY VIN NUMBER DID NOT MATCH FOR A TRANSMISSION RECALL. AND THEY TOLD ME THERE'S NOTHING THEY COULD DO ABOUT IT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT THE 2015 DODGE CARAVAN DID HAVE RECALLS FOR THE TRANSMISSION PUMP IN 2016.THE RECALL CENTRE TOLD ME THAT IT WAS VIN NUMBER SPECIFIC ON THE RECALL AND THAT MINE WAS NOT GOING TO BE COVERED.

FRONT PASSENGER ACTIVE HEADREST SYSTEM DEPLOYED WITH NO EXPLANATION. THE VEHICLE WAS BEING DRIVEN NORMALLY IN A PARKING LOT AND THE HEADREST JUST WENT OFF.

DRIVING DOWN THE HIGHWAY AND IT STARTED REVING THE RPMS, MAKING A HUMMING NOISE , AND WOULDN'T MOVE.. TRANSMISSION LIGHT ON

FAULTY ACTUATOR, DOORS MAKE A SOUND WHEN UNLOCKING AND NOW RESULTING IN ONE DOOR NOT OPENING. THE NOISE HAPPENS ALL OF THE TIME (PARK OR GOING) JUST THE UNLOCK BUTTON HAS TO BE PRESSED.

WHILE DRIVING MY VAN, THE RPM'S WOULD INCREASE, BUT THERE WAS NO POWER COMING FROM THE ENGINE. I WAS UNABLE TO ACCELERATE. I PULLED OVER, TRIED TO PUT THE VAN IN PARK, THE ENGINE SHIFTED EXTREMELY ROUGH BEFORE GOING INTO PARK. THE AUTO BODY SHOP IS QUOTING ME FOR OVER $5,000.00 TO REPAIR THE TRANSMISSION.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE HEADREST EXPLODED INADVERTENTLY WITHOUT WARNING AND WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THERE WAS NO INJURY SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,788.

THE TRANSMISSION OF THE DODGE GRAND CARAVAN 2015. I CHECKED THE RECALL AND THE MANUFACTURER ONLY RECALLS THE ONES PRODUCED FROM 08/2015 TO 2016. MY CAR WAS PRODUCED IN 02/0215 SO IT WAS NOT RECALLED. THE TRANSMISSION KEPT GETTING PROBLEM WITH THE GEAR AND SHIFT. IT ALSO GAVE A CODE FOR P0740 TCC WHILE IT IS JUST 80,000+ MILES. I HAVE BEEN DRIVING IT FOR 4 MONTHS AND THE CAR HEATED UP PRETTY BAD WITH BAD SMELL AND SHAKING WHEN SPEEDING UP. I TOOK IT TO A SHOP AND THEY SAID DODGE HAS PROBLEMS WITH THE TRANSMISSION PUMP THAT FEEDS THE TORQUE CONVERTER, AND ALSO CAUSE FAIL HYDRAULIC PRESSURE. THIS COULD BE THE REASON FOR THE DAMAGE OF MY TORQUE CONVERTER. I DON'T KNOW WHERE AND HOW I SHOULD REPORT THIS TO GET IT FIXED BECAUSE IT MAKES NO SENSE TO ME WITH W VEHICLE JUST TURNED 80,000 MILES AND HAS A FAILED TRANSMISSION AND CAUSES SHAKING MOVEMENT WHEN SPEEDING UP WHICH COULD BE DANGEROUS WHEN I DRIVE ON A HIGHWAY. PLEASE CONTACT THE MANUFACTURER TO DISCUSS FOR RECALL ON THESE VEHICLES AS WELL ON TRANSMISSION. THEY ONLY DO THE ONES PRODUCED AFTER AUGUST, 2015 WHICH DOES NOT COVER ENOUGH VEHICLES. MY CAR HAS THAT TRANSMISSION PROBLEM (BUILT ON 02/2015). I ALSO NOTICE A LOT OF OTHER 2015 GRAND CARAVANS HAVE THE SAME PROBLEMS WITH THE TRANSMISSION.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR WAS CEASED IN THE LOCKED POSITION AND WOULD NOT UNLOCK MANUALLY. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB

DOORS MAKE A LOUD BUZZING SOUND WHEN LOCKING OR UNLOCKING. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES. WAS ADVISED TO MAKE A COMPLAINT.

I WAS SITTING IN MY PARKED CAR, ENGINE OFF, WAITING FOR SOMEONE. THE DRIVER'S SIDE HEADREST POPPED OPEN SUDDENLY. I CANNOT PUT IT BACK IN POSITION BECAUSE THE PLASTIC TABS INSIDE ARE BROKEN. I AM THANKFUL I WAS LEANING FORWARD READING A BOOK AND THAT I WAS NOT DRIVING AS THIS COULD HAVE BEEN PAINFUL AND/OR DANGEROUS.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED OIL WAS DISCOVERED ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SCREW ON OIL FILTER ADAPTER HAD FAILED CAUSING OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER JAMES DODGE LOCATED AT 13007 WICKER AVE, CEDAR LAKE, IN 46303 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

THE TRANSMISSION JUST DIED COMING DOWN A HILL AT A SLOW SPEED NEAR MY HOME ON A CITY STREET. NO PREVIOUS NOISE OR WARNING. NO CHECK ENGINE LIGHT WENT ON. I HAVE 140,000 MILES. VAN IS WELL MAINTAINED. TOOK TO A LOCAL MECHANIC. FOUND METAL IN THE PAN.

CAR PURCHASED BRAND NEW MARCH 2015. FEBRUARY 2021 AT APPROXIMATELY 93,000 MILES EXTENSIVE OIL LEAKING DAMAGE. CAR IS LEAKING OIL FROM THE OIL FILTER HOUSING UNIT INCLUDING THE GASKETS AROUND. AT THIS POINT, THE CORRECT PART IS ON BACK ORDER FROM CHRYSLER, PER THE DEALER WHERE PURCHASED THE CAR, I AM NUMBER 28,000 PLUS IN THE LINE TO RECEIVE THIS PART. THERE IS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. THE VAN LEAKS WHEN PARKED AND IN DRIVE. I GOT AN OIL CHANGE END OF DECEMBER 2020 AND WAS DOWN TO TWO QUARTS OF OIL IN A MONTH TIME AND 1000 MILES SINCE OIL CHANGE. THE CAR IS NOW UN DRIVEABLE AND CHRYSLER IS DOING NOTHING TO ASSIST WITH GETTING A LOANER VEHICLE.

PASSENGER SIDE FRONT HEADREST IS POPPED OUT. NOT EXACTLY SURE WHEN IT HAPPENED, BECAUSE I DIDN'T NOTICE UNTIL SOMEONE SAT IN THE SEAT AND COMPLAINED HOW UNCOMFORTABLE IT WAS FOR THEIR HEAD. IT HAD TO HAVE HAPPENED SOMETIME BETWEEN 12/1/20 AND 12/4/20.

TRANSMISSION WENT OUT WHEN SITTING AT A STOP LIGHT ON AN INCLINE AND ALMOST ROLLED BACK INTO THE CAR BEHIND. THE TRANSMISSION PUMP FAILED AND RUINED TRANSMISSION AT 5 YEARS AND 2 MONTHS AND ONLY 81970 MILES.

FRONT SEAT ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. VEHICLE WAS PARKED WITH NOBODY INSIDE WHEN IT HAPPENED. I DID RECEIVE A LETTER IN MAIL THAT IT IS AN ISSUE AND LETTER HAD BEEN SUBMITTED WITH THIS.

THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION OUT OF NOWHERE. IT CANNOT BE UNLOCKED WITH THE BUTTONS ON THE DOOR, MANUALLY, OR WITH THE KEY FOB. IT WAS PARKED IN THE DRIVEWAY OVERNIGHT, THE NEXT MORNING I WENT TO LOAD UP MY KIDS, AND IT WOULDN'T WORK.

BRAKE LIGHTS COME ON AND OFF BY THEM SELVES MECHANIC SWITCHED THE BRAKE LIGHT SWITCH AND STILL HAVE ISSUES.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THEIR WIFE WAS DRIVING THE VEHICLE WENT THE VEHICLE'S TRANSMISSION STARTED CATCHING DESPITE THE DRIVER'S FOOT BEING ON THE BRAKES. THE DRIVER HAD TO PULL OFF TO A NEARBY PARKING LOT AND TURN THE VEHICLE OFF TO AVOID HITTING ANOTHER VEHICLE. THE VEHICLE LEFT THE VEHICLE PARKED FOR A FEW DAYS BEFORE DRIVING IT TO A NEARBY DEALER (CUMBERLAND CHRYSLER DODGE JEEP RAM 1550 INTERSTATE DR, COOKEVILLE, TN 38501; (931) 263-0321) WHO STATED THAT THE TRANSMISSION PUMP AND TRANSMISSION GEARS 4, 4, AND 6, AS WELL AS, THE TRANSMISSION FAILED TO FIND A GEAR AFTER FIRST GEAR. THE VEHICLE'S TRANSMISSION AND COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND REFERRED THEM TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

WHILE DRIVING TO HIGHWAY THE RPM WAS GOING TO HIRE AN ENGINE START MAKING WHINING SOUND AND IN THE CITY WHILE REACHING TO MECHANIC AT THE INTERSECTION IT WAS GIVING HUGE JERK AND SOMETIMES GET DOESN'T SHIFT AT ALL THE CARS STAND STILL AT INTERSECTIONS I HAVE TO TURN OFF THE CAR AND TURN IT BACK ON IN ORDER TO MOVE WHICH WAS VERY DANGEROUSAFTER CONSULT TO A MECHANIC HE SAYS OIL PUMP IS GONE FOR THE TRANSMISSION DODGE CARAVAN IS A FAMILY CAR I GOT FOUR KIDS AND IT'S VERY DANGEROUS WHILE DRIVING ON THE ROAD I HAVE SEEN A LOT OF FORMS IN WHICH PEOPLE COMPLAIN ABOUT THIS ISSUE KINDLY ASSIST IN THIS REGARDS

WHILE DRIVING MY FRONT DRIVER SEAT HEADREST DEPLOYED FOR NO APPARENT REASON.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF VIRGINIA BEACH LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 AND WAS DIAGNOSED THAT THE TORQUE CONVERTER AND ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

(AUTOMATIC) HIGHWAY, LOCAL ROADS, UPHILL OR STRAIGHTAWAY. CAR HAS DIFFICULTY ACCELERATING PAST START UP SPEED. WHEN STARTING FROM A RED LIGHT INTO 2ND GEAR THE CAR WILL QUICKLY SLOW THEN GO FROM 1ST GEAR TO 3RD. SPUTTERING, HESITATION. AFTER I'VE ALREADY REACHED SPEED LIMIT. THIS HAS CAUSED MANY ISSUES WITH CLOSE 'REAR ENDING ' ISSUES. PEOPLE REAR ENDING ME OR MY REAR ENDING THEM BECAUSE OF THE QUICK/HARD SHIFTING. CAR HAS BEEN SEEN 2X SINCE FEB. 2020 GOING ON 3X. SAME COMPLAINTS. EXHAUST HAS THICK WHITE SMOKE, SMELLS SLIGHTLY OF GAS. ENGINE CHECK LIGHT DIAGNOSTIC: 2ND CYLINDER MISFIRE. 1ST SERVICE FIX FOCUSED ON THERMOSTAT AND REPAIRED IT. 2ND SERVICE DIAGNOSTIC SHOWED CYLINDER 2MISFIRE AGAIN. REPAIRS FOCUSED ON CHANGING SPARK PLUGS AND FUEL INJECTION DECARBONIZER. LAST SEEN 8/2020 TODAY IS NOV 1ST. I HAVE ANOTHER CHECK ENGINE LIGHT WITH SAME ISSUES. 2ND CYLINDER MISFIRE. I FEEL AS MANY UNSAFE ISSUES THIS CAR HAS I'M AFRAID TO DRIVE IT. SO IT IS SITTING IN MY DRIVE WAY. I'VE READ IT COULD BE THE TRANSMISSION OR IT COULD BE A COIL. I'VE HEARD THE REPAIRS COULD COST UPWARD OF $2500 AND THAT THIS IS A COMMON ISSUE WITH THIS TYPE OF ENGINE.

WHILE DRIVING THE VEHICLE WITH NO WARNING THE ENGINE LIGHT CAME ON AND STARTED TO BLINK THEN THE VEHICLE STARTED TO JERK AND IT WAS LOOSING POWER AND WOULD NOT GO OVER 20 ON THE CITY STREET.

CAME OUT TO MY CAR AND THE DRIVER SIDE HEADREST WAS DEPLOYED. MY CAR HAS BEEN IN NO VEHICLE ACCIDENTS. MY MINIVAN WAS STATIONARY IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL ON THE OUTSIDE OF HIS DRIVEWAY, WHEN APPROACHING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER'S SIDE HEAD REST WAS DETACHED FROM THE SEAT. OPELIKA CHRYSLER DODGE JEEP RAM LOCATED AT 801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 68,677.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE DRIVER SIDE FRONT HEADREST DEPLOYED WITHOUT IMPACT. THE CONTACT WAS SLAMMED IN THE BACK OF THE HEAD DUE TO THE FAILURE AND SUFFERED A MINOR HEADACHE. THE CONTACT CALLED JAMES CHRYSLER DODGE JEEP RAM OF CEDAR LAKE(13007 WICKER AVE, CEDAR LAKE, IN 46303) BY PHONE AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE; HE WAS THEN GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

THE HEADREST DEPLOYED AND WILL NOT GO BACK IN. THIS IS A FEATURE TO PREVENT WHIPLASH IN A CRASH, BUT THE VEHICLE WAS PARKED WHEN THE HEADREST DEPLOYED. THIS IS DANGEROUS AND NOW I AM CONCERNED ABOUT MY SAFETY DRIVING IF IT HAPPENS TO THE OTHER ONE UNEXPECTEDLY.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S HEADREST WAS DEPLOYED. THE CONTACT STATED THAT HER SON INFORMED HER THAT A PIECE IN THE HEADREST WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED QUIGLEY CHRYSLER DODGE JEEP RAM (565 ROUTE 100 NORTH, BOYERTOWN, PA 19512) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TOOK CAR TO DEALER THIS IS WHAT WAS FOUND. REPLACE INTAKE CAM EXHAUST CAMSHAFT 24 ROCKERS AND 24 LIFTERS (FOUND CYLINDER 3 ROCKER INTAKE AND EXHAUST COMING APART DAMAGING INTAKE AND EXHAUST CAMSHAFT) I WAS TOLD THIS IS DUE TO WEAR AND TEAR. THE CAR IS ONLY 6 YEARS OLD $2,700.00 DOLLAR REPAIR.

REAR BRAKE CONDITION, 2015 DODGE GRAND CARAVAN SE (DUAL FRONT PISTON BRAKE VERSION): A TIRE CHANGE AT 85752 MILES AND SLIGHTLY MORE THAN FOUR YEARS OF ROAD USE REVEALED NORMAL FRONT ROTORS WITH 8MM OF BRAKE PAD MATERIAL REMAINING ON THE FRONT PADS BUT AS LITTLE AS LESS THAN 1MM ON THE REARS WITH BOTH REAR ROTORS HEAVILY CORRODED ON THEIR FACE AS WELL AS HAVING SIGNIFICANT AREAS OF MISSING MATERIAL ON THE FACE DUE TO CORROSION AS LARGE AS 1.5' X 1' AND AS DEEP AS 1MM. (THIS CONDITION IS ADDITIONALLY UNUSUAL AS IT IS COMMON FOR THE FRONT BRAKES TO WEAR BEFORE THE REAR BRAKES DUE TO WEIGHT SHIFT UNDER BRAKING REQUIRING THAT THE FRONT BRAKES ENDURE THE BULK OF THE BURDEN OF SLOWING ANY VEHICLE, AS WELL AS BY DESIGN WHERE BRAKE BIAS IS SHIFTED TO THE FRONT TO PREVENT THE REARS FROM LOCKING UNDER BRAKING VIA THE USE OF A PROPORTIONING VALVE; THE CORROSION ON THE ROTOR FACE SEEMS TO BE INDICATIVE OF A LACK OF ADEQUATE REAR PAD CONTACT.) THE LARGE AREA OF MISSING ROTOR MATERIAL CORRESPONDED WITH THE MOST-WORN PAD, PROBABLY DUE TO THE SHARP EDGES OF THE DEPRESSION ACTING TO SLICE, RATHER THAN ABRADE, THE ASSOCIATED PAD. ANECDOTALLY, MECHANICS SPOKEN WITH INDICATED THEY HAVE FREQUENTLY SEEN THIS GENERATION OF DODGE GRAND CARAVANS WITH SIMILAR REAR ROTORS AND PADS. THIS CONDITION IS UNSAFE DUE TO THE APPARENT LACK OF APPLICATION OF THE REAR BRAKES DURING THE BRAKING PROCESS, AS WELL AS BEING POSSIBLY INDICATIVE OF A DEFECT DUE TO PREMATURE AND ABNORMAL WEAR OF A BRAKE COMPONENT, ALONG WITH THE POSSIBILITY OF THERE BEING AN ERROR IN THE BASIC VEHICLE BRAKE DESIGN/ENGINEERING AS THIS CONDITION MAY BE DUE TO AN IMPROPERLY SPECIFIED OR INCORRECTLY FUNCTIONING BRAKE PROPORTIONING VALVE. DUE TO THE SAFETY CRITICAL NATURE OF THIS DISCOVERY, IT MAY BE OF VALUE TO HAVE THE REAR BRAKES OF ALL 2008-2020 DODGE GRAND CARAVANS INSPECTED.

WHILE MY HUSBAND WAS DRIVING THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON! I HAPPENED TO BE SITTING IN THE SEAT AT THE TIME AND THANKFULLY IT DIDN'T HURT ME BUT IT SCARED THE CRUD OUT OF ME!! WE WERE ACTUALLY ONLY GOING ABOUT 5MPH AS WE WERE COMING OUT OF THE PARKING LOT OF A CHIC-FIL-A.

EVERY TIME THE DOORS ARE UNLOCKED THE VAN MAKES A WEIRD LOUD BUZZING NOISE.

THE FRONT PASSENGER HEADREST POPPED OPEN. I WASN'T DRIVING OR EVEN IN THE CAR WHEN IT HAPPENED THANKFULLY. I CAME OUT TO THE CAR AND IT HAD POPPED. IT HAS BEEN HOT HERE AND WONDERED IF THAT CAUSED IT, BUT IF THAT IS THE CASE IT IS VERY SCARY AS IT MAKES ME WONDER IF THAT'LL HAPPEN TO OTHER PARTS OF THE CAR. AS IS I'M WORRIED ABOUT THE DRIVER SIDE AS THAT SEAT STOPPED WORKING WITHIN A MONTH OF ME PURCHASING IT. AND NOW IT ISN'T WORKING AGAIN.

BLEW HEAD GASKET IN MOTION - CHECK ENGINE LIGHT CODE PO302 FAULTY VALVE CYLINDER #2

RECENTLY MY VAN HAS STARTED SHUTTING OFF AUTOMATICALLY FOR NO REASON WHILE IT SHOULD STILL BE RUNNING. SOMETIMES IT JUST SHUTS OFF AND THEN RESTARTS AND OTHER TIMES IT HAS SHUT OFF AND I HAVE HAD TO RESTART IT WITH THE KEY. THERE IS NO SPECIFIC THING THAT TRIGGERS THE ISSUE AND IT HAS HAPPENED WHILE SITTING STILL, AFTER PUTTING IT IN PARK, AND WHILE TURNING GOING DOWN THE ROAD. I LOOKED UP ANY RECALLS FOR THE VEHICLE BUT THERE WERE NON. HOWEVER, THIS SEEMS TO BE A COMMON PROBLEM FOR THE MINI VAN.

THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT! IT DON'T WORK ANY MORE. HUGE SAFETY CONCERN!!!!!!! IT STOPPED WORKING AFTER I DROVE IT. I CAN'T EVEN UNLOCK THE DOOR OR MANUALLY OPEN IT..

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 132,000.*DT CONSUMER ALSO HAD AN ISSUE WITH PASSENGER AIRBAG LIGHT WHICH REMAINS ON.*JB

THE PASSENGER SLIDING DOOR WILL NOT OPEN. BEFORE THE THE DOOR BECAME UNABLE TO OPEN A PERSISTENT SOUND WAS MADE WHEN THE POWER LOCKS WERE LOCKED AND UNLOCKED.

THE SLIDING POWER DOOR MAKE LAUD NOISE WHEN CLOSING AND OPENS ITSELF , I CHECK THE PROBLEM ONLINE AND I NOTICED IT IS COMMON PROBLEM , I WONDER IF THERE WAS A RECALL ?

WHILE DRIVING TO WORK, THE DRIVER SIDE HEAD REST DEPLOYED. I WAS NOT INVOLVED IN AN ACCIDENT, JUST IDLING AT A STOPLIGHT. THANKFULLY, I DID NOT SUSTAIN ANY INJURIES. I CALLED THE DEALERSHIP I PURCHASED FROM AND THE SERVICE DEPARTMENT SAID THAT THE REPAIR COST WOULD BE OUT OF MY POCKET. HOW IS THIS OK WHEN IT CLEARLY HAS TO BE A MANUFACTURER MALFUNCTION. THIS SERIOUSLY NEEDS SOME ATTENTION AND A RECALL ISSUED.

DRIVERS SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT. VEHICLE WAS PARKED AND UNATTENDED WHEN DEPLOYMENT OCCURRED.

THE HEADREST ON THE PASSENGER SEAT POPPED OPEN WHILE I WAS DRIVING, SCARED ME. NOW I AM AFRAID, MY DRIVERS SIDE WILL DO THE SAME WHILE I AM DRIVING CAUSING A TERRIBLE HAZARD FOR ME. I WENT TO DEALERSHIP AND THEY SAID NOT THEIR PROBLEM AND WANTED TO CHARGE ME $900 TO FIX IT. THIS SHOULD BE RECALLED. I DID NOT HAVE THEM DO IT DUE TO THE COST TO ME.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR, THE RPM'S REVVED UP HOWEVER, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO ACCELERATE HOWEVER, THE FAILURE CONTINUED INTERMITTENTLY. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO FACILITATE THE REPAIR DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,088.

2015 DODGE GRAND CARAVAN WAS PARKED IN OUR DRIVEWAY, NOT STARTED. I WAS SEATED IN DRIVER SEAT AFTER JUST ENTERING THE VEHICLE, DOOR STILL OPEN, I ACTIVATED THE PASSENGER SIDE POWER SLIDING DOOR SO MY FAMILY COULD ENTER THE REAR. MY WIFE OPENED THE FRONT PASSENGER DOOR BUT HAD NOT ENTERED THE VEHICLE, SHE WAS ASSISTING THE KIDS ENTERING THE REAR. THE PASSENGER SEAT HEADREST SUDDENLY BURST OPEN AND EXTENDED FORWARD. EVERYONE JUMPED AT THE SUDDEN NOISE. I LOOKED OVER AND SAW THE HEADREST DISTENDED AND DIDN'T KNOW IT COULD DO THAT. I INSPECTED THE HEADREST AND SAW ARMS AND LATCHES THAT INDICATED IT COULD BE MOVED. I ATTEMPTED TO RETURN IT TO NORMAL BUT IT WOULD NOT MOVE VERY EASILY. WE DECIDED TO LEAVE IT AS WE WERE ON OUR WAY SOMEWHERE. LATER I AGAIN ATTEMPTED TO PUT IT BACK TOGETHER BUT IT WOULD NOT STAY TOGETHER. I LOOKED ONLINE FOR POSSIBLE REPAIR INFORMATION AND FOUND IT TO BE DESCRIBED AS A SAFETY FEATURE TO HELP PREVENT WHIPLASH INJURY AND THAT IT SHOULD NOT DEPLOY WITHOUT A CRASH. NO OTHER SAFETY FEATURES DEPLOYED. THE VEHICLE STILL OPERATED NORMALLY. I CONTACTED DODGE DIRECTLY THROUGH ONLINE CHAT AND SPENT OVER 30 MINUTES DESCRIBING EVERYTHING IN DETAIL AND WAS TOLD A MANAGER WOULD BE CONTACTING ME IN 1-2 DAYS. AFTER A WEEK, NO CALL WAS RECEIVED. I AGAIN CONTACTED DODGE AND WAS GIVEN THE RUN AROUND WITH REQUEST FOR ALL THE INFORMATION AGAIN EVEN THOUGH THE AGENT PULLED UP THE FILE AND TOLD ME WHAT HAD HAPPENED. THEY REFUSED TO SEND IT TO A MANAGER AGAIN UNLESS I SPENT ANOTHER 30+ MINUTES DESCRIBING EVERYTHING IN DETAIL AGAIN. I TOLD THEM I WAS PULLING UP THE NHTSA WEBSITE TO FILE A COMPLAINT AND THEY IMMEDIATELY GAVE ME A CASE NUMBER AND FORWARDED THE ISSUE WITHOUT HAVING TO PROVIDE ANY INFORMATION AGAIN. I TOLD THEM IT SEEMED THEY WERE RUNNING ME IN CIRCLES.

THE A/C IS BLOWING HOT AIR ON THE PASSENGER SIDE AND IN THE REAR OF THE VAN.

PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN.

MY HVAC SYSTEM IS NOT WORKING PROPERLY. WE CHECKED TO SEE IF THE HVAC RECALL WAS PERFORMED AND MY DEALERSHIP SHIP SAYS IT WAS A MINOR PART THAT WAS FIXED, BUT EVERYTHING I READ ON THE 2016 RECALL SAYS A HUGE RECALL WAS PERFORMED ON THE HVAC SYSTEM. MY DEALERSHIP SAYS THE RECALL ISN'T WARRANTY APPLICABLE AND THEREFORE I HAVE TO PAY OUT OF POCKET! MY AC IS BLOWING HOT AND IT CONTINUOUSLY WILL CHANGE FROM AC TO RECIRCULATE TO NO AC ON ITS OWN. IT'S ALL APART OF THE PROGRAM THAT IS SUPPOSED TO BE WARRANTIED. IT'S DANGEROUS TO NOT HAVE ADEQUATE AC WHILE STOPPED AT A STOP LIGHT IN COLORADO WHILE IT'S SO HOT HERE. MY AC BLOWS HOT ON THE PASSENGER SIDE AND WHEN COMPLETELY STOPPED OR SLOW SPEEDS, IT GETS HOT. ONLY STAYS COLD WHILE GOING FASTER SPEEDS. DEALERSHIP REFUSES TO REPLACE THE RECALLED PARTS FROM 2016 STATING THEY AREN'T UNDER LIFETIME WARRANTY. PLEASE HELP!

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONTAL HEAD REST DEPLOYED AFTER HER GRANDSON HELD ON TO THE HEADREST FOR SUPPORT WHILE EXITING THE VEHICLE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E, US-74 BUS, HAMLET, NC 28345) WHERE SHE WAS INFORMED THAT A PLASTIC PART ATTACHED TO THE HEADREST FRACTURED CAUSING THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.

I WAS INFORMED THIS VEHICLE HAS BEEN RECALLED FOR A TRANSMISSION (RECALL REFERENCE S44) ON 06/24/2016 AND IT HAS REQUIRED A TRANSMISSION REPLACEMENT, COSTING $4K IN JULY 19, 2019. ON JUNE 20, 2020, WHILE DRIVING ON A HIGHWAY, THE VEHICLE SUDDENLY MADE A LOUD REVVING SOUND, RPM INCREASED NEARLY TO MAX, ACCELERATION BECAME INOPERABLE, AND CAUSED ACTIVE TRAFFIC DELAYS - SIMILAR TO WHAT HAD OCCURRED A YEAR BEFORE WHEN THE TRANSMISSION WAS REPLACED.

WHEN DRIVING IN A CONSTRUCTION ZONE ON I-71 NORTH A LOUD WHINING NOISE CAME FROM THE FRONT LEFT OF THE VEHICLE IT THEN HAD DIFFICULTY ACCELERATING. I HAD MY FOOT PRESSING HARD ON THE GAS JUST TO GET TO 60 MPH. THE RPM WAS ALL THE WAY TO 6. THE VEHICLE WOULD SLOW AND SPEED UP WITH A JERK. ONCE I ARRIVED TO WORK I PARKED THE CAR. WHEN I TURNED THE VAN BACK ON MY CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TOWED TO THE DEALER WHO THEN HAD IT TOWED TO ANOTHER LOCATION THAT WAS ABLE TO REPAIR THE TRANSMISSION. I AM CURRENTLY AWAITING THE FULL DIAGNOSTIC. I RELIGIOUSLY MAINTAIN MY VEHICLE TO AVOID CATASTROPHIC FAILURES SUCH AS THE ONE I AM HAVING NOW. SO DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE AS IT HAS BEEN IN THE SHOP SEVERAL TIME SINCE I HAVE OWNED IT WITH PROBLEMS FROM ELECTRICAL ISSUES, THE SIDE DOORS UNABLE TO OPEN, AND OIL PAIN CRACKING.

I TOOK MY CAR IN FOR SERVICE TO FIX AIR CONDITIONER NOT WORKING THEY FIXED THE FRONT AND REAR EVAPORATORS . I PICKED UP FROM DEALER DROVE T MINS DOWN THE ROAD AND WHILE DRIVING BOTH THE DRIVER AND PASSENGER HEAD READY AIR BAGS DEPLOYED . ALMOST CAUSED AN ACCIDENT NOT TO MENTION HIT ME IN THE BACK OF HEAD WHILE DRIVING DOWN MAJOR HWY 41 IN FLA . I ALSO HAVE DAUGHTER IN WHEELCHAIR IT'S A CONVERTED WHEELCHAIR VAN HAD TO BE TOWED BACK TO DEALER AND NOW DRIVING NON WHEELCHAIR ACCESSIBLE RENTAL ..MY AIR CONDITIONING WAS ALSO WHILSTLING AFTER JUST BEING FIXED . I WAS ONLY DOING ABOUT 30MPH. *TR

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT PASSENGER'S SIDE HEAD REST DEPLOYED AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

ON THURSDAY JUNE 4, 2020 I WAS OPERATING A 2015 DODGE CARAVAN OWNED BY THE DANVILLE PUBLIC SCHOOLS TRANSPORTATION DIVISION. WHILE STOPPED AT A TRAFFIC LIGHT I RAISED THE HEIGHT OF THE HEAD REST ONE CLICK TO PLACE THE HEAD REST HIGHER UP THE BACK OF MY HEAD. WHEN THE LIGHT CHANGED TO GREEN I PROCEEDED TO THE NEXT INTERSECTION AND HAD TO STOP FOR A SECOND RED LIGHT. AS I PULLED AWAY FROM THE SECOND LIGHT (AFTER A GREEN INDICATOR) THE HEAD REST SUDDENLY POPPED OPEN MAKING IMPACT WITH THE REAR OF MY HEAD. THE VEHICLE WAS IN MOTION WHEN THE HEAD REST DEPLOYED. I MENTIONED THE HEAD REST TO OUR SHOP TECHNICIAN WHO BEGAN TO MAKE INQUIRY INTO THE POSSIBLE CAUSE. THE SHOP TECHNICIAN SPOKE TO THE LOCAL DODGE DEALERSHIP ABOUT THE ISSUE AND WAS ADVISED THERE WERE NO RECALLS OR SAFETY BULLETINS ON THE ISSUE AND THAT NEW REPLACEMENTS WERE AVAILABLE FOR AROUND $600 AND THAT OUR BEST OPTION WOULD BE TO RETRIEVE ONE FROM A JUNK YARD. A CLOSER LOOK ON LINE INDICATED ISSUES WITH DODGE AHR HEAD REST. THE LOCKING PIN SHOULD BE RELEASED BY A SOLENOID POWERED LATCH THAT IS TRIGGERED BY THE SENSOR SYSTEM IN THE EVENT OF A CRASH. THE PLASTIC RETAINERS THAT HOLD THE LOCKING PIN FAILED AND BROKE AWAY CAUSING THE FRONT SECTION OF THE HEAD REST TO DEPLOY WITHOUT TRIGGERING THE SOLENOID. PLEASE SEE THE ATTACHED PHOTOS OF THE DAMAGED RETAINER POINTS AND THE LOCKING PIN. THIS 2015 DODGE VAN HAS 58,976 ORIGINAL MILES. *TR

ONLY HEAT FROM PASSENGER VENTS WHEN AC IS TURNED ON IN THE SPRING. *TR

THE ACTUATOR ON THE PASSENGER SLIDING DOOR WAS MAKING A BUZZING NOISE FOR A FEW WEEKS AND THEN THE DOOR JUST FROZE SHUT. AFTER GOOGLING SOME THINGS, THIS IS A COMMON PROBLEM ON THESE VEHICLES AND IT SHOULD BE A RECALL!!! I AM LETTING THE SEVERAL OTHERS KNOW TO FILE A COMPLAINT AS WELL. *TR

THE ELECTRIC CONTROLS ARE GOING HAYWIRE WHEN VAN IS TURNED ON NOTHING WILL FUNCTION THAN THE REAR DEFROSTER COMES ON NOTHING ELSE WORKS THEN THE AIR COMES ON AND COOL AIR ON DRIVERS SIDE HEAT ON PASSENGER SIDE THEN SOME COOL THEN HEAT AND I HAVE A LIGHTING BOLT SIMBLE ON THE DASH AND VAN WAS HIT HEAD ON WHILE PARK AND THE AIR BAGS DID NOT DEPLOY

THE HEADREST DEPLOYED WHILE DRIVING DOWN A RESIDENTIAL STREET. *TR

LOSE POWER AND WHINING NOISE. *TR

THE REAR RIGHT PASSENGER SLIDING DOOR STOPPED WORKING BOTH ELECTRONICALLY AND MANUALLY CAUSING A PARTIAL HAZARD SO AS NO ONE CAN EXIT/ENTER THAT DOOR TO THE VEHICLE. IT WAS FIRST OBSERVED NEARLY 4 WEEKS AGO WHEN THE VEHICLE WAS STATIONARY. *TR

TRANSMISSION OIL COOLER & FILTER HOUSING FAILED NOVEMBER 2019 ODO/85K CAUSING LOSS OF TRANSMISSION FLUID AND DAMAGING TRANSMISSION AND TORQUE CONVERTER. MOPAR 68105583AF

DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN MANUALLY, WITH KEY FOB OR OVERHEAD PUSH BUTTON. DOOR REMAINS LOCKED AT ALL TIMES MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT VEHICLE THOUGH THAT DOOR IN CASE OF AN EMERGENCY.

WAS PLANNING TRIP FROM ST. CATHARINES ONTARIO TO TYLER TEXAS AND TOOK VAN IN FOR OIL CHANGE AND 40 POINT "PEACE OF MIND" INSPECTION TO MY LOCAL DEALER WHERE ALWAYS SERVICED. EMPHASIZED I WANTED TO ADDRESS ANY PROBLEMS, IF ANY, BEFORE I STARTED TRIP AND NOT WHILE I WAS TRAVELLING. I WAS WITHIN 30 MILES OF DESTINATION IN TEXAS, WHEN STOPPED AT A INTERSECTION AND TRANSMISSION JUMPED WHEN ACCELERATING AND HEARD A GRINDING NOISE AND PULLED OVER.NO WARNING LIGHTS AT THIS TIME JUST GRINDING NOISE. HAD VEHICLE TOWED TO LOCAL CHRYSLER DEALER. SEE SERVICE INVOICE INCLUDED. TRANSMISSION SERVICE DONE THE NEXT DAY AND WAS GIVEN THE OK. EVERYTHING FINE DURING OUR STAY. ON OUR RETURN TRIP FROM TEXAS TO ONTARIO, NO PROBLEMS UNTIL WE ARRIVED IN COLUMBUS OHIO, 18 HOURS LATER, TO RE-FUEL AND WHEN PULLING AWAY FROM GAS STATION VEHICLE JUMPED, HEARD GRINDING NOISE AGAIN, AND ENGINE YELLOW WARNING LIGHT CAME ON. WE DID NOT DRIVE FURTHER AND HAD VEHICLE TOWED TO LOCAL CHRYSLER DEALER AND DID COMPUTOR SCAN WHICH INDICATED TRANSMISSION PROBLEMS. SEE ENCLOSED SERVICE INVOICE. VEHICLE COULD NOT BE DRIVEN AT THIS TIME. SIX HOURS FROM HOME. DECIDED TO RENT A TRUCK AND CAR DOLLY AND TOWED VAN HOME TO OUR DEALER FOR SECOND OPINION. NEEDS NEW OR REBUILT TRANSMISSION. THIS IS NOT ACCEPTABLE FOR A VEHICLE THAT HAS ONLY APPROXIMATELY 81,000 MILES(OR 135,000 KM), ESPECIALLY SINCE 2015/2016 DODGE GRAND CARAVANS HAD TRANSMISSION RECALLS, BUT NOT VEHICLE WIDE. I AM LOOKING FOR CHRYSLER TO STEP UP AND RESOLVE THIS ISSUE.

I CHANGED MY BATTERY IN MY VAN AND NOW THE AC DOESN'T WORK AND IT SEEMS LIKE I SMELL COOLANT BURNING AND WHEN I'M DRIVING BETWEEN 40 TO 50 IT'S VERY SLUGGISH. AND I HAD TO HAVE AN AUTO SHOP CHECK MY TRANSMISSION FLUID CUZ IT FELT LIKE MY TRANSMISSION WAS SLIPPING. AND WHEN THEY CHECKED IT THEY SAID I WAS REALLY LOW ON TRANSMISSION FLUID BUT THEY DON'T KNOW WHERE THE TRANSMISSION FLUID GOING.

LOSS OF POWER AND WHINING NOISE

VEHICLE, STATIONARY, CAR DOES NOT START ON THE FIRST TRY IF IT SITS FOR OVER 4 HOURS. CRANKS THEN STALLS, OR CRANKS OVER AND OVER UNTIL EVENTUALLY CATCHING. NEW: CAR BATTERY, BATTERY TENDER/CHARGER, NEW/UPGRADED SPARK PLUGS, NEW/UPGRADED IGNITION COILS. APPEARS TO BE TIPM FAILING. HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST FEW WEEKS.

DRIVER'S SIDE DOOR TAKES TIME TO OPEN. 30 TO 45 SECONDS APPROXIMATELY TO OPEN. HAPPENS VERY OFTEN. AFRAID IT MAY STOP FUNCTIONING COMPLETELY. THE SLIDING DOORS (BOTH) OPEN ON THEIR OWN. HAVE FOUND SLIDING DOORS AND CARGO DOOR OPEN. THIS HAPPENS RANDOMLY, SOME DAYS IT MAY NOT OCCUR, BUT AFRAID TO LEAVE CAR IN THE STREET. HAVE TRIED TO SOLVE THIS ISSUE BY LOCKING DOORS MANUALLY WITH DOOR LOCK ON DRIVER'S DOOR PANEL, HOWEVER IT IS STILL MALFUNCTIONING. THE ISSUES OCCURS WHEN THE VEHICLE IS PARKED. BOUGHT THE VEHICLE IN OCTOBER 2019, HAS BEEN HAPPENING SINCE A MONTH AFTER PURCHASE ON AND OFF.

THE HEAD RESTRAINT FOR INSIDE THE HEADREST FOR BOTH THE DRIVER AND PASSENGER SEAT HAVE BRACKETS THAT WILL RANDOMLY FAIL.

ON THREE SEPARATE OCCASIONS DURING DECEMBER 3019 AND JANUARY 2020 WHILE DRIVING THE VEHICLE SHUTS OFF, NO WARNING LIGHTS BEFORE IT HAPPENS OR AFTER. LOSE OF POWER AND LOSS OF BRAKING. THIS HAS HAPPEN ON THE HIGHWAY AND ON MAIN ROADS. THERE WAS A RECALL UP TO THE 2010 MODEL FOR THIS SAME REASON WHICH CONTRIBUTED TO THE IGNITION AND FOB AND TIPM. IT APPEARS DODGE HAS NOT CORRECTED THIS HAZARD. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CAN NOT DIAGNOSIS THE ISSUE. THIS ISSUE IS GOING TO GET SOMEONE SERIOUSLY INJURED OR KILLED.

AUG 3, 2019 JUST GOT OFF INTERSTATE-44. I WAS STOPPED, & WAS GETTING GAS AT MURPHY USA, IN A COMMERCIAL LOT, ON A CITY STREET. VEHICLE WAS PARKED, STATIONARY AND NOT RUNNING. I WAS OUTSIDE THE VEHICLE. MY 3 SON'S WERE INSIDE THE VAN. MY 15 YEAR OLD SON HAD HIS HEAD ON THE PASSENGER HEADREST WHEN IT RANDOMLY DEPLOYED FOR NO REASON AT ALL. NO WRECK, NO REASON. THE HEADREST POPPED SO LOUDLY I THOUGHT IT WAS A GUNSHOT NEAR US. IT FRIGHTENED US ALL. MY 15 YR OLD SON HAD NECK PAIN FROM THE UNEXPECTED EXPULSION FORWARD WHEN HIS HEADREST RANDOMLY DEPLOYED FOR NO REASON...HIS PAIN CONTINUED AS HE BEGAN TO GET MORE STIFF SO HE WAS SCHEDULED , SEEN AND ADJUSTED AT THE CHIROPRACTOR. HE HAD A FEW APPOINTMENTS TO GET THE PAIN TO STOP. I CALLED GRAVEN CHRYSLER OF LEBANON MO WHERE I PURCHASED THE VAN TO GET IT REPAIRED. I WAS TOLD I WOULD BE RESPONSIBLE FOR THE REPLACEMENT DUE TO NO RECALL YET!. THE VAN HAS APPROX. 56,000 MILES AND I HAVE EXTENDED WARRANTY WITH BUMPER TO BUMPER. I WAS THEN TOLD BOTH HEADRESTS WOULD BE REPLACED UBDER THE WARRANTY YET THAT WAS OVER 6 MONTHS AGO. I WAS STILL TOLD TODAY THEY CANNOT GET NEW PARTS IN. MAYBE NEXT MONTH? I AM SCARED TO DRIVE MY VEHICLE! HAD THIS HAPPENED WHILE I WAS DRIVING -IT IS LIKELY I'D HAVE WRECKED AND KILLED MANY PEOPLE! !!THIS IS A MAJOR, DANGEROUS, DEFECT IN MANUFACTURING! IT IS AN EXTREMELY HAZARDOUS CONDITION TO DRIVE WITH DEFECTIVE HEADRESTS! MY SON WAS INJURED, I 'VE FEARED DRIVING IT FOR 6 MONTHS AND AFTER 6 MONTHS STILL NOTHING HAS CHANGED OR BEEN FIXED,! IT IS EMBARRASSING FOR US TO HAVE TO TELL PEOPLE ABOUT HE DEFECT AND ASK THEM TO SIT IN THE BACK. THIS HAS TO QUALIFY FOR A RECALL! THIS SHOULD SHAME CRYSLER DODGE! IT CERTAINLY IS NOT ACCEPTABLE BUSINESS PRACTICE AND LEAVING A SPREADING A POOR REPUTATION FOR OUR LOCAL DEALER, AS WELL AS FOR ALL CHRYSLER DODGE BRANDS. SOMEONE WILL WRECK IF THEY HAVEN'T YET!

WHILE DRIVING DOWN THE HWY AT 60 MPH THE VEHICLE BEGAN TO NOT ACCELERATE. I HAD TO PULL OVER IN THE SIDE OF THE ROAD AND PLACE THE VEHICLE IN PARK. I THEN TRIED TO PUT THE VEHICLE IN DRIVE TO ADVANCE FORWARD BUT THE VEHICLE WOULD ACCELERATE BUT NO GO FASTER THEN 40MPH THE RPMS HOWEVER WE'RE JUMPING AROUND LIKE CRAZY. I WAS ABLE TO DRIVE THE VEHICLE STRAIGHT TO A TRANSMISSION SHOP WHERE THEY LOOKED OVER THE VEHICLE AND DETERMINED THE TOURQUE CONVERTER FAILED AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD 94000 MILES.

THE PROBLEM STARTED WHEN I WOULD IDLE THE VEHICLE IN DRIVE AND IT ACTED LIKE IT DIDN'T WANT TO GO. THE ENGINE WOULD JUST REV UP LIKE IT WASN'T IN GEAR. THEN WHILE THE VEHICLE WAS IN MOTION THE RPMS WOULD REV UP SUPER HIGH ON ITS OWN AND THEN THERE WOULD BE A SUDDEN JERK. NOW THE VEHICLE WON'T EVEN GO ABOVE 30 MILES PER HOUR. IT'S ALMOST LIKE THE TRANSMISSION PUMP ISN'T WORKING RIGHT.

MY CAR IS REGULARLY MAINTENANCED BY YOUR DEALERSHIP I ALSO HAVE A MAINTENANCE PLAN THAT I PURCHASED THAT YOUR DEALER REFUSED TO HONOR. I PURCHASED MY CAR FROM DODGE DEALERSHIP ON REISTERSTOWN ROAD IN OWINGS MILLS MD 21117 IN MARCH 2015 APPROXIMATELY LESS THAN 24 MONTHS I BEGAN HAVING TROUBLE WITH MY TIRES AND WAS INFORMED BY DODGE THAT MY VEHICLE WAS USED AND NOT BRAND NEW AS I WAS EXPECTING WHEN I PURCHASED IT FOR 30,0000. LESS THAN 48 YEARS MY ENGINE GAVE UP AND HAS TO BE BUILT FROM SCRATCH PUTTING MY CAR VALUE DOWN AND LEAVING ME AND MY KIDS STRANDED FOR THE HOLIDAYS AND MY GPS STOPPED WORKING COMPLETELY AND NOW I NEED 4 NEW TIRES AGAIN. YOUR DEALERSHIP SOLD ME USED TIRES AND I CONTACTED TIRE MANUFACTURER AND THEY SAID YOU NEED TO REPLACE TIRES THROUGH WARRANTY BUT YOU REFUSE TO DO IT. ALL YOU HAVE TO DO IS FILE A CLAIM BECAUSE YOKOHAMA TIRE MANUFACTURER SAID TIRES SHOULD LAST 50-60K MILES MINE ONLY LAST 30K I PURCHASED NEW BUT YOU GAVE ME USED HOW DOES THIS HAPPEN ON A BRAND NEW CAR? I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THIS PROBLEM SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. THEREFORE, IF YOU AND/OR YOUR DEALER ARE UNABLE TO CORRECT THIS PROBLEM IN A "REASONABLE NUMBER OF ATTEMPTS" AS THAT PHRASE IS DEFINED IN MARYLAND'S AUTOMOTIVE WARRANTY ENFORCEMENT ACT (MD. CODE ANN., COM. LAW II, 14-1502 (D) ), I WILL EXPECT YOU TO [REPURCHASE OR REPLACE] THE VEHICLE PURSUANT TO 14-1502(C) OF THE ACT. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE MY CAR REPLACED BY A BRAND NEW VEHICLE COMPARABLE TO THE ONE I HAVE NOW OR THE DEALERSHIP TO REPURCHASE MY CAR. THIS CAR HAS BEEN UNRELIABLE AND UNSAFE FOR ME AND MY 4 KIDS. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 25 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEAL FAILED AND THE TRANSMISSION HAD A DEFECTIVE VALVE. THE DEALER STATED THAT THE TRNSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

ON CITY STREET AND HIGHWAY, ESPECIALLY AFTER FULL STOP. THE CAR WOULD NOT ACCELERATE. WHINING ON LEFT FRONT. ROLLED BACKWARD ON SLIGHT HILL. HAD TOWED TO MECHANIC. ATTACHED IS LIST OF ISSUES, MAINLY POWERTRAIN AND TRANSMISSION. MECHANIC SAID THERE WAS A RECALL FOR THIS ISSUE (CAMPAIGN # 16V461000). DODGE DEALER CLAIMED NO RECALL ON MY SPECIFIC VIN, BUT FOR VEHICLES MADE AT A SIMILAR TIME. ONLY 69000 MILES ON VEHICLE.

THE DRIVER'S SIDE HEADREST DEPLOYED UNEXPECTEDLY. MY VEHICLE WAS PARKED IN MY GARAGE. THE CAR WAS STATIONARY, NOT RUNNING AND HAD NOT BEEN IN ANY KIND OF COLLISION. WHEN I INSPECTED THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT HOLD THE METAL PIN WERE COMPROMISED. THE METAL PIN IS STILL IN PLACE, BUT THE PLASTIC PRONGS THAT WERE SUPPOSED TO HOLD ONTO THE PIN TO KEEP THE HEADREST IN PLACE BOTH FAILED. ONE CRACKED AND IS PARTIALLY ATTACHED. THE OTHER PRONG CAME OFF COMPLETELY. I BELIEVE THE PLASTIC BROKE FROM BEING UNDER PROLONGED TENSION. WHY WOULD SOMETHING THAT IS DESIGNED TO BE A SAFETY FEATURE BE MADE OUT OF SOMETHING AS FLIMSY AS PLASTIC? I'M SO THANKFUL THAT I WASN'T DRIVING WHEN THIS INCIDENT OCCURRED BECAUSE IT COULD HAVE CAUSED SERIOUS INJURIES. THERE ARE MANY OTHER REPORTS OF DODGE CUSTOMERS HAVING THIS SAME ISSUE. THE ACTIVE HEAD RESTRAINT (AHR) SYSTEM SHOULD BE RECALLED DUE TO SAFETY CONCERNS. THE HEADREST SHOULD NOT DEPLOY BY ITSELF. UNFORTUNATELY, FROM WHAT I HAVE READ, DODGE IS CLAIMING NO RESPONSIBILITY AND THE ISSUE IS NOT COVERED UNDER WARRANTY. THE REPAIR IS AROUND $900, BUT MOST PEOPLE CAN'T AFFORD THAT AND DON'T WANT TO PAY IT ANYWAY BECAUSE THE PROBLEM COULD HAPPEN AGAIN. DODGE SHOULD BE REPAIRING THESE HEADRESTS AT NO COST TO THE CUSTOMERS.

AUTOMATIC TRANSMISSION ISSUE NEEDS REPLACED VEHICLE 4 YEARS OLD AND CYLINDER 2 ENGINE MISFIRE

THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT COLLISION. I DID NOT HEAR IT DEPLOY SO I'M ASSUMING IT HAPPENED WHEN THE VAN WAS PARKED AND I WAS NOT IN IT. UNSURE IF VAN WAS RUNNING OR OFF. THE REASON IT DEPLOYED IS PLASTIC PARTS THAT SHOULD BE ATTACHED TO METAL PIN INSIDE BROKE. DANGEROUS DESIGN! I HAVE READ ABOUT THIS ISSUE WITH MANY OTHER PEOPLE'S 2015 DODGE GRAND CARAVAN. THE $900.REPAIR COST FOR THESE DEFECTIVE HEADRESTS IS RIDICULOUS! ESPECIALLY KNOWING IT MAY HAPPEN AGAIN.

2015 DODGE CARAVAN - PASSENGER SLIDING DOOR STARTED MAKING A CLICKING NOISE WHEN LOCKING OR UNLOCKING THE DOORS.

THE DRIVER SIDE HEAD REST DEPLOYED WHILE I WAS DRIVING. THE PIN THAT WAS HOLDING THE HEADREST IN PLACE GAVE WAY DUE TO THE PLASTIC HOLDING THE PIN FAILED. IT LOOKS LIKE HEAT STRESS ON THE PLASTIC.

DRIVERS SIDE HEAD RESTRAINT DEPLOYED WHILE DRIVING NORMALLY CAUSING NECK INJURY.*DT CAR WAS NOT REPAIRED.*JB

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE HEAD REST ERRONEOUSLY ACTIVATED. UPON INSPECTION, IT WAS DETERMINED THAT THE INTERNAL BRACKET FRACTURED, CAUSING THE HEAD REST TO DEPLOY. THE PASSENGER SEAT WAS NOT OCCUPIED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CONSUMER CONTACTED THE DEALER WHERE VEHICLE WAS PURCHASED WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. CONSUMER IS CURRENTLY USING ZIP TIES TO HOLD HEAD SET IN PLACE AND AIR BAG SAFETY FEATURE IS DISABLED *JB

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, LOST ACCELERATION, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SCHLOSSMANN DODGE (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *BF*TP

PASSENGER SLIDING DOOR LOCK IS STUCK AND WILL NOT UNLOCK WITH THE KEY FOB OR UNLOCK MANUALLY. WILL NOT OPEN AT ALL. THE POSES A SERIOUS SAFETY RISK. THIS HAPPENED AFTER SHUTTING THE DOOR. THE NEXT TIME WE WENT TO OPEN THE DOOR IT WOULD NOT UNLOCK

THE VEHICLE WAS PARKED IN A PARKING LOT. MY WIFE OPENED THE FRONT PASSENGER DOOR AND WAS ABOUT TO GET IN AS MY SON WAS GETTING IN THROUGH THE SLIDING PASSENGER-SIDE DOOR. WITHOUT ANY KIND OF IMPACT THE HEADREST ON THE FRONT PASSENGER SEAT FORCEFULLY DEPLOYED. THANKFULLY MY WIFE WASN'T IN THE SEAT YET, SO NO ONE WAS HURT. WHEN I EXAMINED THE HEADREST, I FOUND THAT THE PLASTIC PART THAT IS SUPPOSED TO PREVENT THE HEADREST FROM DEPLOYING HAD FAILED AND HAD BROKEN INTO A NUMBER OF SMALL PIECES. MY VAN ISN'T KEPT IN A GARAGE, SO IT SPENDS ALL OF ITS TIME OUTSIDE IN IOWA WEATHER, WHICH THIS PAST YEAR HAS RANGED FROM COLDER THAN -30F TO HIGHER THAN 90F. IT SEEMS LIKE THE PLASTIC COULDN'T HANDLE IT.

NEED A RECALL ISSUED! 2015 DODGE GRAND CARAVAN WITH SLIDING DOOR ISSUES. LOCK MAKES LOUD NOISE WHEN TRYING TO UNLOCK. SOMETIMES IT WILL NOT UNLOCK OR LOCK, CAUSING THE DOOR TO WORK INCORRECTLY. THIS IS A SAFETY ISSUE THAT MULTIPLE PEOPLE HAVE ENCOUNTERED. THERE IS SHOULD BE A RECALL ON THIS LOCKING MECHANISM.

OUR VAN WAS STATIONARY, NO MOVING AND THE DRIVER HEADREST DEPLOYED.

THE DRIVER HEADREST DEPLOYED WITHOUT A CRASH, JUST HAPPENED OUT OF NOWHERE. IT WAS STATIONARY.

27K MILES ON MY CAR. AT 16K, LAST YEAR, THE PASSENGER SIDE SLIDER DOOR WAS STUCK. WOULD NOT OPEN, WOULD NOT LOCK OR UNLOCK. WAS UNDER WARRANTY AND DODGE FIXED. NOW A YEAR LATER, THE OTHER DOOR IS DOING THE SAME, EXCEPT DODGE WANTS TO CHARGE ME $1,468 TO FIX IT!!! ARE YOU INSANE? THIS IS OBVIOUSLY A FAILED PART AND SHOULD BE FIXED FOR THE SAFETY OF MY CHILDREN!

MY 2015 GRAND CARAVAN BOTH SLIDING DOORS WERE WORKING FINE, THEN YESTERDAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSEABLE UNOPENABLE RIGHT NOW. I FEEL IT'S A FAILURE AND SAFETY ISSUE.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. PASSENGER SIDE HEADREST UNIT ERRONEOUSLY DEPLOYED. PASSENGER SUSTAINED HEAD INJURY CAUSE OF THE FAILURE WAS UNKNOWN THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE PASSENGER SIDE ACTIVE HEADREST UNIT ERRONEOUSLY DEPLOYED CAUSING A HEAD INJURY TO THE PASSENGERS. NO MEDICAL TREATMENT WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 128,000.*JB

WHILE IN PARK THE PASSENGER SEAT HEADREST DEPLOYED.

FOR ABOUT A MONTH THE VAN'S LOCK SYSTEM TO THE DOORS WOULD MAKE A BUZZING NOISE WHEN YOU UNLOCK OR LOCK THEM. SINCE FRIDAY, AUGUST 9TH 2019, THE BACK SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT UNLOCK. THIS COULD CAUSE A HAZARD TO SOMEONE IN THE BACK, THAT NEEDED TO GET OUT OF VAN IN CASE OF AN EMERGENCY. THIS HAPPENS WHEN THE VAN IS STOPPED, OF COURSE I WOULD NOT TRY OPENING IT, IF VEHICLE WAS MOVING. THIS SHOULD BE AN AUTOMATIC FIX FROM THE SERVICE DEPARTMENT, BECAUSE OF SAFETY DUE TO PASSENGERS. THANK YOU!

I HAD A MINOR COLLISION WHERE A CAR BACKED INTO ME AS I WAS DRIVING FORWARD AT A SLOW RATE OF SPEED. MINOR BODY DAMAGE TO BOTH CARS. HOWEVER, ALL OF MY FRONT AIR BAGS DEPLOYED. INSURANCE, THE ESTIMATOR, EVERYONE, IS SHOCKED THEY ALL DEPLOYED, OR THAT ANY DEPLOYED CONSIDERING HOW MINOR THE COLLISION WAS. MY VAN, UNBEKNOWNST TO ME, HAD A KNEE AIRBAG. THE KNEE AIR BAG EXPLODED AGAINST MY SHINS, CAUSING EXTENSIVE BRUISING, CUTS, AND GOUGES WHERE THE COVER AND CASING SHOT OUT ONTO MY LEGS LIKE SHRAPNEL. IT FELT LIKE A BOMB OF SHARP GLASS WENT OFF AGAINST MY SHINS AND KNEES, THERE WAS BLOOD ALL OVER THE PLACE. I HAD TO GO TO THE ER TO GET THE WOUNDS CLEANED UP AND THEY'RE STILL TRYING TO HEAL WEEKS LATER. *DT CONSUMER STATED CAR IS AT INSURANCE AUTO AUCTIONS. *JB *DT PHOTOS ATTACHED.*JB *DT *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *DT *TR *DT*DT*JB

DRIVERS SIDE ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN THE GARAGE. IN PICTURES IT CAN BE SEEN THAT THE PLASTIC FATIGUED AND FAILED AT THE RETENTION PIN.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC FOR A SECOND DIAGNOSTIC TEST, WHICH DETERMINED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V139897 (ENGINE AND ENGINE COOLING) P0302- CYLINDER 2 MISFIRE AS A POSSIBLE SOLUTION; HOWEVER, THE TSB WAS NOT INCLUDED IN THE 2015 EXTENDED WARRANTIES. THE VEHICLE WAS THEN TAKEN TO BILL HARRIS CHRYSLER DODGE JEEP (2100 S BANEY RD, ASHLAND, OH 44805, (419) 951-0292) WHERE IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 594-45294. THE CONTACT WAS AWAITING A PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

THE PASSENGER SIDE HEAT VENT ONLY BLOWS HOT AIR NO MATTER WHAT SETTING YOU PUT IT ON. THE DRIVERS SIDE ONLY PUSHES COLD AIR OUT.... THIS HAS BECOME A SIGNIFICANT PROBLEM IN NY AS THE TEMPERATURES VARY INTO THE NEGATIVES AND THE TRIPLE DIGITS. THE VEHICLE DOES THIS NO MATTER WHAT SPEED, MOVING AND NON MOVING.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO ACCELERATE. ONCE THE CONTACT REACHED HER DESTINATION AND PARKED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO MOVE AND WAS DRIVEN TO CHRYSLER CORNER (406 E PANCAKE BLVD, LIBERAL, KS 671-901) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. A FORMAL DIAGNOSTIC TEST WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN.

THE HEADREST DEPLOYED WHILE PARKED AND UNOCCUPIED. THE PLASTIC RETENTION LOOPS SNAPPED AND BROKE.

ON THIS 2015, FLORIDA BASED, DODGE GRAND CARAVAN WITH 58,640 MILES, THE PASSENGER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WITH THE CAR PARKED IN THE DRIVEWAY AND NO ONE IN IT. IT COULD NOT BE RESET AS THE THIN PLASTIC BRACKET THAT HELD A METAL RESTRAINING BAR IN PLACE DISINTEGRATED UNDER THE PRESSURE OF THE DEPLOYMENT SPRING AND RELEASED. IN FACT IT APPEARED THAT MULTIPLE PLASTIC PARTS HAD BROKEN. CHECKING THE INTERNET, THIS APPEARS TO HAVE HAPPENED IN HUNDREDS OF OTHER VEHICLES IN MULTIPLE MODELS AND MODEL YEARS AND DODGE/CHRYSLER HAS MADE NO ATTEMPT TO FIX THE PROBLEM OR WARN THE OWNERS. THERE ARE ALSO AT LEAST TWO SEPARATE LAW FIRMS PURSUING CLASS ACTION LAWSUITS REGARDING THIS. THERE ALSO APPEAR TO BE HUNDREDS OF COMPLAINTS ON THIS SITE. IF THIS HAPPENED ON THE DRIVER'S SIDE WHILE THE CAR WAS IN MOTION, AN ACCIDENT COULD HAVE RESULTED. THE DODGE DEALER SAID THEY HAVE NO OBLIGATION TO FIX THIS AND THAT REPLACING EACH HEAD RESTRAINT WOULD COST CLOSE TO $900. THEY ALSO COULD NOT SAY THE DRIVER'S SIDE HEAD RESTRAINT WOULDN'T ALSO DEPLOY UNEXPECTEDLY. ONE WONDERS IF THERE HAVEN'T ALREADY BEEN SIGNIFICANT OR EVEN FATAL ACCIDENTS RELATED TO THIS. GETTING HIT BY THE HEADREST WOULD CAUSE INJURY ALONE THIS APPEARS POORLY DESIGNED. THE IDEA OF PUTTING A THIN PLASTIC BRACKET UNDER CONSTANT STRONG SPRING PRESSURE FOR YEARS IS JUST ASKING FOR TROUBLE, ESPECIALLY FOR VEHICLES IN FLORIDA WHERE TEMPERATURES IN PARKED VEHICLES CAN REMAIN WELL OVER 120 ALL DAY. HOW CAN THIN PLASTIC BE EXPECTED TO TAKE THIS FOR THE LIFE OF THE VEHICLE? THESE PARTS SHOULD BE METAL. I PUSHED THE DEPLOYED HEADREST BACK TOGETHER AND SECURED IT WITH TWO CABLE ZIP TIES. AS DODGE CAN'T TELL ME IF THE OTHER HEADREST WON'T ALSO DEPLOY, I HAVE ALSO SECURED IT WITH CABLE ZIP TIES TO GUARD AGAINST ITS UNEXPECTED DEPLOYMENT. WHERE IS THE NHTSA IN ALL THIS? AT LEAST CHANGE THE DESIGN.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT HEADREST COMPLETELY DETACHED WITHOUT WARNING. THE CONTACT HEARD A POP SOUND AS THE HEADREST DETACHED, WHICH CAUSED THE DRIVER'S HEAD TO PROPEL FORWARD AND ALMOST STRIKE THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

SLIDING DOOR LOCK ACTUATOR, BUZZING SOUND WHEN UNLOCK ALL DOORS. CAN'T MOVE THE LOCK BY HAND IT GETS STUCK

LOST AND FOUND ITEMS THE DODGE GRAND CARAVAN HIDE ON IMPORTANT PERSONAL ITEMS. FOR EXAMPLE, CREDIT OR DEBIT CARDS. THIS IS IN THE ARMREST CONSOLE. THIS CAUSES ARGUMENTS BETWEEN THE DRIVER AND THE PASSENGERS. THIS CAN LEAD TO AN ACCIDENT AS IT CAUSES SUSPICION OF ATTEMPTED ILLEGAL APPROPRIATION. NOBODY TOUCHED THE CARD BUT THE DESIGN OF THE TRUCK YES. IT IS NOT OBVIOUS TO DECIPHER THE ENIGMA. RECALL, PLEASE. REFERENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4ZJ2BDOVFLO IMAGINE YOU ARE WITH A NEW FRIEND AND YOUR CREDIT CARD DISAPPEAR.!! IN MOTION JUST BEFORE YOUR TURN IN A ATH CAR LINE. I SOLD IT. MAYBE A LITTLE STICKER CAN SOLVE THIS.

THE PASSENGER SEAT HEADREST DEPLOYED WHILE THE CAR WAS SITTING IN MY DRIVEWAY SOMETIME BETWEEN SUNDAY EVENING (5/26) AND TUESDAY AFTERNOON (5/28). THE CAR HAD NOT BEEN INVOLVED IN ANY ACCIDENTS PRIOR TO OR DURING THIS TIME FRAME. MY HUSBAND AND I HAD DRIVEN OUR 2015 DODGE CARAVAN ON SUNDAY. I WAS IN THE PASSENGER SEAT. I AM 8 MONTHS PREGNANT. ON MONDAY, WE DID NOT DRIVE THE VAN. ON TUESDAY AROUND 12 NOON, WITH THE CAR STILL IN THE DRIVEWAY, I NOTICED THAT THE PASSENGER SIDE HEADREST HAD BASICALLY EXPLODED. I CALLED THE DEALERSHIP WHERE I HAD BOUGHT THE VAN (A CHEVY DEALERSHIP THAT HAD RECEIVED IT IN A TRADE-IN). THEY HAD NEVER HEARD OF SUCH A THING AND TOLD ME TO BRING IN THE VAN IMMEDIATELY. THAT AFTERNOON, I (RELUCTANTLY) DROVE THE VAN THE 25 MILES TO THE DEALERSHIP, LEANING FORWARD AS FAR AS I COULD IN THE DRIVER'S SEAT IN CASE IT WERE TO DEPLOY. THE DEALERSHIP CALLED ME TODAY, WEDNESDAY 5/29, TO INFORM ME THAT CHRYSLER REFUSES TO ACCEPT ANY RESPONSIBILITY FOR THE DEFECT, AND WOULD CHARGE NEARLY $900 TO COVER THE NEW HEADREST. CHEVY GENEROUSLY OFFERED TO COVER HALF THE COST SINCE I AM A REPEAT CUSTOMER, AND THEY SAW THIS AS A SEVERE SAFETY ISSUE. I DECLINED, NOT WANTING TO SPEND OVER $400 TO REPLACE A DEFECTIVE PART WITH ANOTHER PART, ESPECIALLY SINCE THIS WOULD NOT EASE MY WORRIES ABOUT THE SAFETY OF THE DRIVER'S SIDE. I PLAN TO ZIP TIE THE HEADRESTS WITH MULTIPLE ZIP TIES. THERE'S NO OTHER SOLUTION AT THIS TIME. EVEN IF I WERE TO PAY TO REPLACE THE BROKEN PASSENGER HEADREST, THERE IS NO GUARANTEE AT THIS POINT THAT EITHER HEADREST IS SAFE AND WILL FUNCTION AS INTENDED. I WOULD NOT FEEL SAFE DRIVING WITH ONE OF THESE HEADRESTS EVER AGAIN. I WOULD TRADE IN THE VEHICLE, BUT I AM WORRIED THIS WILL CAUSE SIGNIFICANT FINANCIAL HARM SINCE I ONLY JUST ACQUIRED THE VEHICLE IN OCTOBER 2018. ALSO, I WILL BE HAVING A BABY IN 1 MONTH AND HAVE NO MONEY TO SPARE.

MY DAUGHTER ENTERED THE VAN THROUGH THE FRONT SEAT AND CRAWLED THROUGH THE CENTER BACK TO HER SEAT BEHIND THE FRONT PASSENGER SEAT. AS SOON AS SHE WAS GETTING INTO HER CAR SEAT THE FRONT PASSENGER HEADREST DEPLOYED. WE WERE PARKED AND IN AN UNSTARTED VEHICLE IN MY DRIVEWAY- NO COLLISION INVOLVED. THANK GOD IT DEPLOYED JUST SECONDS AFTER MY DAUGHTER WAS CLEAR OF IT. THERE WAS NO CONTACT BEING MADE WITH IT. MY HUSBAND TRIED TO REASSEMBLE IT BUT THERE'S A PLASTIC BRACKET THAT IS BROKEN. NOW AFTER LOOKING INTO IT, I SEE THERE IS A LAWSUIT PENDING OVER THIS AND AROUND 100 COMPLAINTS. I AM NERVOUS ABOUT THE DRIVER'S SIDE ONE DEPLOYING WHILE DRIVING. THIS IS AN ISSUE!!!

LEFT SLIDING DOOR IS STUCK. IT WONT UNLOCK FROM INSIDE OR OUTSIDE TRYED TO DO IT MANUALLY AND STI DOES NOT WORK. HAVE TRYED EVERYTHING. THIS IS A VERY CONCERNING ISSUE CAUSE IN CASE OF ACCIDENT OR FIRE WE WILL BE STUCK INSIDE VAN AND WONT BE ABLE TO GET OUT. I HAVE READ ONLINE AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. DEALER WANTS TO CHARGE $1000 FOR A PROBLEM THAT IS A SAFETY AND DANGEROUS ISSUE AND IT SHOULD. E RECALLED CAUSE IS HAPPENING TO EVERYBODY. HOW CAN I GET HELP ??

WHEN AC IS TURNED ON THE PASSENGER SIDE VENTS BLOW OUT HOT AIR WHILE THE DRIVER SIDE VENTS BLOW OUT COLD AIR. THIS CAR IS ONLY FOUR YEARS OLD AND I DO NOT WANT TO SEND IT TO THE DODGE DEALERSHIP WHERE I AM GUARANTEED TO SPEND WAY TOO MUCH MONEY. THIS SEEMS TO BE A MAJOR PROBLEM WITH DODGE AND CHRYSLER CARAVANS WHEN YOU GOOGLE THE ISSUE..

HAD A RECALL FIXED ON MY VAN FOR THE REAR AC/HEATER FAN...THIS FIX DID NOT SOLVE THE PROBLEM AND THE FRONT MAKES A HORRIBLE NOISE IF TURNED ON. HIGH PITCHED WHITE NOISE IRRITATING SOUND AND THE HIGHER YOU TURN UP THE FAN THE LOUDER IT BECOMES!

MY DRIVERS SIDE ELECTRONICA DOOR FOR THE MIDDLE SEAT IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN WITH EITHER THE REMOTE CONTROL OR BY HAND. THIS IS VERY CONCERNING BECAUSE OF SAFETY ISSUES WHEN I HAVE PASSENGERS IN THE MIDDLE SEAT. WHAT WOULD HAPPEN IN CASE OF AN EMERGENCY? I HAVE DONE MY RESEARCH AND HAVE FOUND THAT THIS IS A VERY COMMON SAFETY ISSUE IN MULTIPLE YEARS OF DODGE GRAND CARAVAN'S. I AM URGING THIS BOARD TO RECALL DODGE GRAND CARAVAN'S WITH SLIDING DOOR ISSUES. PLEASE HELP!!!

ON 9-22-2018. MY 2015 DODGE GRAND CARAVAN DRIVERS REAR SLIDING DOOR CLOSED LIKE NORMAL. THEN WHEN I TRYED UNLOCKING AND OPENING THE DOOR WOULD DO ANYTHING THE LOCK MECHANISM ON IT DOESN'T DO ANYTHING TRYED MANUALLY UNLOCKING IT WOULDN'T UNLOCK. THE DOOR JUST WILL NOT OPEN...IT WAS STATIONARY IN PARK.

DRIVERS SIDE AIR VENTS BLOW COLD AIR, PASSENGERS SIDE BLOWS OUT VERY HOT AIR, EVERYTHING IN THE GLOVE BOXES GET VERY HOT. 2ND TIME THIS HAS OCCURRED. LAST TIME I TURNED THE TEMP CONTROL KNOBS VERY QUICKLY BOTH TIMES AND IT CORRECTED ITSELF, THIS TIME NOT. OTHER PEOPLE HAVE LOGGED THIS SAME COMPLAINT

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 50 MPH EXITING THE HIGHWAY, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 96,530. THE VIN WAS UNKNOWN.

MY VAN WAS PURCHASED IN MARCH OF 2015 AND IT IS HAVING THE SAME ISSUE I'VE READ ABOUT IN NHTSA ID: 16V461000. THE ENGINE WAS RUNNING AND IN GEAR, IT SUDDENLY LOST POWER AND SOUNDED LIKE IT WAS IN NEUTRAL WHILE DRIVING DOWN THE HIGHWAY. WE WERE LUCKY TO GET PULLED OVER AND AVOID AN ACCIDENT.

DRIVER'S SIDE HEADREST DEFECTIVE PLASTIC HOUSING. DID NOT DEPLOY, THE PLASTIC MOLD BROKE. GOOGLE SEARCH REVEALS THIS IS A COMMON PROBLEM IN THE CARAVANS/TOWN & COUNTRY MODELS AS FAR BACK AS 2011. THERE ARE SEVERAL YOUTUBE VIDEOS ON HOW TO "FIX" IT. NOT A RESULT OF A CRASH, WE WERE LOADING UP FOR A TRIP, NO ONE WAS EVEN IN THE SEAT, NOR WAS THE VEHICLE ON.

TAKATA RECALL. PASSENGER HEADREST EXPLODED, SOUNDED LIKE A GUNSHOT AND NEARLY CAUSED AN ACCIDENT. I AM DISABLED AND DRIVE WITH HAND CONTROLS. I AM VERY MUCH AFRAID OF THE SAME THING HAPPENING WITH MY DRIVER'S HEADREST. REPLACEMENT CHARGE WAS $1006.64. I HAVE THE INVOICE BUT CAN'T SCAN! I WAS JUST DRIVING IN MY SUBDIVISION WHEN IT HAPPENED. INVOICE DATE IS 7-2-18.

THE VAN WAS PULLED IN TO A DRIVEWAY WITH A SLIGHT TILT, PUT IN PARK, WITH THE KEY REMOVED FROM THE IGNITION, IN PARK. THE PRIMARY DRIVER ALMOST ALWAYS USES THE PARKING BRAKE, AND BELIEVES IT WAS ON AT THIS TIME. THE SLIDING DOOR BEHIND THE DRIVERS SIDE DOOR WAS OPENED, SOMETHING TAKEN OUT, AND CLOSED. AT THAT POINT IN TIME, THE VAN STARTED ROLLING BACKWARD, TO THE POINT WHERE IT ACTUALLY IMPACTED THE HOUSE ON THE OTHER SIDE OF THE STREET. PROBLEM HAS NOT BEEN REPRODUCIBLE. TAKEN TO THE DEALERSHIP, THEY PERFORMED BASIC TESTING, COULD NOT REPRODUCE THE PROBLEM, BUT WILL NOT STATE THAT THE CAR IS SAFE AT THIS POINT IN TIME.

KUMHO SOLUS KH16 TIRES CAME ON MY NEW 2015 DODGE CARAVAN. ONLY 21000 MILES LATER, 3 OF THE 4 TIRES HAD PIECES OF TREAD CHUCKING OFF. TWO OF THE TIRES APPEAR TO HAVE SPLITTING IN THE RIM AREA AS IF THE CASING IS SEPARATING. I WAS 220 MILES FROM HOME ON CHRISTMAS VACATION WHEN I HAD ALL FOUR TIRES REPLACED. MY EXTENDED FAMILY HAS 2 CARAVANS WITH THE SAME KUMHO TIRES AND ALL SHOW THE SAME ISSUES. THE TIRE DEALER NOTED THE TIRES WERE MANUFACTURED IN 2014 (P225/65 R17 H100, CAB502C, 0261971, 011341SW). AFTER READING OTHER TIRE REVIEWS IT APPEARS THERE ARE MANY SAFETY AND WEAR ISSUES WITH THIS TIRE BRAND. I COULD NOT LOCATE AN AUTHORIZED KUMHO DEALER IN THE AMELIA ISLAND AREA THE DAY AFTER CHRISTMAS BUT DID NOT CARE AS I WOULD NEVER HAVE THIS BRAND ON ANY CAR I OWNED AFTER THIS EXPERIENCE. REALLY, HOW CAN THIS TIRE BE SOLD AT ALL?

WHEN STEPPING ON THE BRAKE. IT GRINDS AND GOES FORWARD. THE LIGHTS ON THE DASHBOAED COMES ON AND OFF . ON MORE THAN OFF

ENTERING THE VEHICLE I SAT DOWN IN THE SEAT AND THE DRIVERS HEADREST DEPLOYED HITTING ME IN THE BACK OF THE HEAD. THE CAR WAS NOT RUNNING, THE PASSENGER HEADREST DID NOT DEPLOY. UPON CLOSER EXAMINATION, PART OF THE PLASTIC HEADREST BROKE RELEASING THE PIN THAT IS RETAINED BY A SOLENOID. THE HEADREST CANNOT BE RESET BECAUSE THE PLASTIC THAT RETAINS THE PIN IS BROKEN. THE DEALER SAYS THE HEADREST IS NOT COVERED UNDER WARRANTY. IS IT NOT PART OF THE SAFETY RESTRAINT SYSTEM? SHOULD IT NOT BE COVERED? A SEARCH OF GOOGLE SHOWS THAT THIS IS NOT THE FIRST ONE TO BREAK AND U-TUBE EVEN SHOWS HOW TO JURY-RIG A REPAIR. PROBABLY NOT VERY SAFE!

VEHICLE WITH 72,000 MILES. A WEEK PRIOR, THE DRIVER SEAT BELT ALERT LIGHT AND BEEP STARTED TO ALERT. VEHICLE TAKEN TO A LOCAL DODGE DEALER AND WE WERE TOLD THAT VEHICLE NEEDED A NEW SEAT BELT SYSTEM AND THE TOTAL COST WAS $759.00 I ASKED IF THAT FAULTY SEAT BELT SYSTEM WAS TO BE REPLACED UNDER THE WARRANTY SINCE VEHICLE WAS NOT EVEN FIVE YEARS OLD NOR MORE THAN 100K MILES. DEALER EXPLAINED THAT ONLY WARRANTY FOR SEAT BELT MALFUNCTION WAS UNTIL 36K MILES. I SHOULD NOT PAID FOR A FAULTY SEAT BELT AND DODGE SHOULD HAVE COVERED OR CHECK IF A RECALL NEEDS TO BE DONE.

THIS VAN HAS BEEN TO THE DEALERSHIP AT LEST 8 TIMES SINCE NEW. THE THROTTLE RESPONSE IS REALLY BAD. FROM STOP LIGHTS AND IN SLOW MOVING AREAS DRIVING LESS THEN 10MPH IT WILL LOSE ALMOST ALL THROTTLE CONTROL. IT WILL EITHER BE FULL THROTTLE OR NONE. WHEN PASSING SOMETIMES NOTHING WILL HAPPEN WHEN YOU PRESS ON THE GAS. I'VE HAD TIMES IN TOWN THAT IT WILL JUST STICK ON FULL THROTTLE AS WELL. ALSO HAVE A PROBLEM WITH IT ROLLING BACKWARDS OUT OF CONTROL WHEN IN DRIVE WE HAVE TO ALL WAYS HAVE OUR FOOT ON THE BREAKS. THE VAN ONCE ROLLED BACKWARDS DOWN A HILL WITH MY WIFE AND KIDS IN IT. MY INSURANCE PAID FOR THE DAMAGE. MY WIFE HAD IT IN DRIVE AND PRESS THE GAS TO GO UP THE HILL AND THE VAN WOULD NOT ACCELERATE IT JUST ROLLED BACKWARDS AND DAMAGED THE VAN. SHE HAD THE GAS PEDAL TO THE FLOOR AND IT DID NOTHING. I GOT THE VAN BRAND NEW FROM THE DEALERSHIP. THEY TELL ME IT'S NORMAL AND NOT TO WORRY ABOUT IT. IT STILL A PROBLEM AND I'M STUCK WITH IT.

VEHICLE PURCHASED IN 2015. MARCH OF 2016, 28648 MILES, VEHICLE BEGAN MAKING VIBRATION/SQUEALING TYPE NOISES UNDER THE HOOD. NOISE ONLY OCCUREED DURING IDLING/IN PARK. FLEXPLATE WAS REPLACED. DECEMBER 2016 UPON STARTING VEHICLE MADE A LOUD SQUEAL/GRINDING SOUND. VEHICLE WAS PUT IN PARK AND TURNED OFF. CONTACTED DODGE AND WAS TOLD TO RESTART. THE VEHICLE WOULD NOT COME OUT OF PARK. CAR TOWED AND STARTED ASSEMBLY REPLACED. AUGUST 8,2018, FLEXPLATE IS GOING TO HAVE TO BE REPLACED YET AGAIN AT 107000 MILES. NOISE IS VERY LOUD. HAPPENED WHILE IDLING AT RED LIGHT, AND CONTINUES ANYTIME IDLING/IN PARK. GOES AWAY DURING ACCELERATION.

AIR CONDITIONING SUDDENLY WENT OUT. TOOK CAR TO THE CHRYSLER DEALER I PURCHASED FROM. THE REAR AIR CONDITIONING HAD QUIT. THE TXV HAD FAILED AND WAS LEAKING FREON. CALLING OUTSIDE MECHANICS FOR A REPAIR ESTIMATE, THEY ARE WELL AWARE OF THIS ISSUE. A SIMPLE INTERNET SEARCH WILL TELL YOU THIS IS A VERY COMMON PROBLEM RELATED TO THE AC. THE REPAIR WAS DONE BY CHRYSLER DEALER. I CALLED CHRYSLER THEY MADE A CASE. CHRYSLER IS AWARE THIS IS A COMMON ISSUE THEY DID HELP WITH COSTS.

MULTIPLE ISSUES WITH THE AIR CONDITIONING SYSTEM. RECALL ON THE ACTUATOR FOR THE A/C. A/C SUDDENLY QUITS WORKING. REAL AIR CONDITIONING EVAPORATOR EXPANSION VALVE TXV, COIL LEAKS OIL. MULTIPLE COMPLAINTS ARE ONLINE ADDRESSING THE ISSUE, BUT CHRYSLER HAS DONE NOTHING ABOUT IT. MY AIR HAS QUIT WORKING.

I LIVE IN ARIZONA AND THE A/C IS ONLY BLOWING COLD OUT OF THE 2 DRIVER VENTS. THE 2 PASSENGER FRONT VENTS AND ALL THE REAR VENTS BLOW HOT AIR. IF YOU GOOGLE THIS IT IS A KNOWN PROBLEM BUT DODGE WILL NOT DO ANYTHING ABOUT IT LOCALLY WITH OUT BIG BUCKS OUT OF POCKET. WITH CHILDREN IN 120 F WEATHER AND A VEHICLE THAT IS ONLY 3 YEARS OLD THIS ISN'T WHAT WE PAID UP FRONT IN CASH FULLY TO EXPECT.

WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE. I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD! I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE. PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM BOTH THE DEALER AND MAKER OF THIS VEHICLE. THANK YOU FOR YOUR SERVICE! *TR

LOCAL LAWS PROHIBIT LEAVING A VEHICLE RUNNING WHILE NOT ATTENDED. THE LOW FOR THAT NIGHT WAS ABOUT -23F. IT IS NOT POSSIBLE TO DRIVE THE VEHICLE SAFELY UNTIL THE WINDSHIELD IS DEFROSTED, SO I HAD TO SIT IN THE VEHICLE FOR QUITE SOME TIME UNTIL THE WINDSHIELD DEFROSTED. WHILE WAITING, I GOT FROST BITE ON THE ENDS OF THREE TOES ON MY LEFT FOOT. THE HEATER IS INADEQUATE TO HEAT THE VEHICLE IN THE WINTER. THE DEFROSTER IS INADEQUATE TO DEFROST THE WINDSHIELD IN SUBZERO WEATHER. THE ONLY HEAT TO THE DRIVER'S SIDE FLOOR IS BY THE RIGHT FOOT ONLY.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE CLIPS INSIDE THE HEADRESTS FRACTURED AND CAUSED THE HEADREST AIR BAGS TO DEPLOY ON THE FRONT DRIVER AND PASSENGER SEATS. THERE WERE NO INJURIES. MOBERLY MOTOR COMPANY (1520 N MORLEY ST, MOBERLY, MISSOURI 65270) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE HEADRESTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 346-091-77. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.

A/C STOPPED WORKING ABOUT 3 MONTHS AND WAS FLUCTUATING FOR REAR PASSENGERS ALMOST A YEAR BEFOREHAND WHICH IS SAME FOR THE FRONT PASSENGER. COLD AIR ONLY BLOWS FOR THE DRIVER. I HAVE 4 CHILDREN AND LIVE IN THE DESERT...THIS IS UNSAFE AND SHOULD BE RECALLED.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT WHENEVER THE VEHICLE WAS STARTED. THE NOISE BEGAN APPROXIMATELY ONE WEEK AGO. IN JUNE OF 2017, THE VEHICLE WAS REPAIRED BY PAT MCGRATH DODGE/JEEP/CHRYSLER IN CEDAR RAPIDS, IOWA FOR A FAILURE RELATED TO THE LIFTERS ON THE FRONT OF THE VEHICLE. IN FEBRUARY OF 2018, THE SAME DEALER DIAGNOSED THAT PISTON NUMBER SIX FAILED. FOR THE RECENT FAILURE, THE SAME DEALER DETERMINED THAT THE ENGINE HEAD ON THE OTHER SIDE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

DOOR BLEND ACTUATOR IS BROKEN. PASSENGER SIDE ONLY BLOWS HEATED AIR. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY FIRM. INITIALLY, THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN THE REVERSE GEAR. RECENTLY, THE FAILURE OCCURRED WITH THE VEHICLE IN DRIVE. ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ON, WHICH SEEMED TO REMEDY THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM (640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE HEATER AND DEFROSTER ON THE DRIVER'S SIDE OF THE VEHICLE FAILED. LAKESHORE CHRYSLER PLYMOUTH DODGE IN MONTAGUE, MICHIGAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SUGGESTED THAT TSB: R62 REGARDING THE ACTUATOR COULD BE A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *LN UPDATED 8/30/18*JB

THE ACTIVE-RESTRAINT HEAD RESTS DEPLOYED WHILE DRIVING THROUGH A PARKING LOT MAKING A LOUD BANG THAT SOUNDED LIKE A GUN SHOT. THE DEPLOYMENT OF THE ACTIVE-RESTRAINT HEAD RESTS WAS A DISTRACTION TO THE DRIVER AND IF ANYONE HAD BEEN IN THE PASSENGER SEAT IT COULD HAVE CAUSED AN INJURY. THE VAN IS STILL UNDER WARRANTY AND THE DEALERSHIP COULD NOT TELL US IF RESETING THE HEADREST WOULD BE COVERED UNDER OUR WARRANTY OR NOT.

THE VIN OF MY VEHICLE DOES NOT YIELD ANY RESULTS. THE NTHSA WEBSITE GIVES THIS MESSAGE WHEN I ENTER MY VIN: THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION.

2015 DODGE GRAND CARAVAN SXT AIR CONDITIONER ONLY WORKS ON ONE SIDE OTHER SIDE BLOWS OUT HOT AIR NO MATTER WHAT COLD SETTING ITS ON ONLY ONE SIDE OF THE AIR BLOWS OUT COLD AIR AND THAT'S THE DRIVERS SIDE PASSANGER SIDE IS VERY HOT

2015 GRAND CARAVAN MY WIFE MICHELLE O'CONNELL DRIVE IN PULLING INTO OUR DRIVEWAY AND THE HEADREST RESTRAINT SYSTEM AIRBAG DEPLOYED STRIKING MY WIFE IN THE BACK OF THE HEAD VAN WAS TOWED TO BLACK CHRYSLER DODGE RAM IN STATESVILLE NORTH CAROLINA TO BE REPAIRED MY WIFE SOUGHT MEDICAL ATTENTION CHRYSLER THEN DEMANDED THE VEHICLE BE INSPECTED BY AN INDEPENDENT INSPECTOR TO SEE IF IT WAS IN AN ACCIDENT AFTER THE REPORT WAS DONE IN RECEIVED CHRYSLER NOTIFY THE DEALER DO NOT TOUCH THE VEHICLE THE REPORT SAID THE VEHICLE WAS FLAWLESS WHICH WE KNEW THAT THEN CHRYSLER'S LAWYER CONTACTED US AND SAID WE ARE NOT FIXING YOUR VEHICLE UNTIL YOU SIGN PAPERWORK ABSOLVING US OF ANY LIABILITY WHICH THEY KNOW THEY'RE LIABLE CUZ THE VAN IS IN PERFECT CONDITION WE ARE REPORTING THIS BECAUSE WE BELIEVE THERE IS A KNOWN DEFECT BY CHRYSLER AND THEY'RE TRYING TO SWEEP IT UNDER THE RUG THEY HAD A SIMILAR INCIDENT WHERE THEY HAD TO RECALL 880000 VEHICLES IN 2013 FOR THE EXACT SAME ISSUE CHRYSLER MADE OF DIRECT THREAT SAYING WE'RE NOT GOING TO FIX YOUR VEHICLE AND LEAVE IT ON REGISTERABLE BECAUSE OF THE AIRBAG FOR INSPECTION AND UNUSABLE UNLESS YOU ABSOLVE US OF LIABILITY THE VEHICLE WAS ONLY TRAVELING LESS THAN 2 MILES AN HOUR PULLING INTO OUR DRIVEWAY IT WAS A DRIVER'S SIDE HEADREST RESTRAINT AT DEPLOYED

THE TRIM STRIP THAT RUNS ACROSS THE CENTER OF THE DRIVERS DOOR CAME OFF WHILE DRIVING ON THE HIGHWAY.

APPROACHING A T INTERESECTION ON A REIDENTIAL STREET AT ABOUT 15 MPH, I TURNED RIGHT AND THE VEHICLE STEERING WAS HARD AND I HELD ON TO THE STEERING WHEEL TO DIRECT THE VEHICLE TO THE STREET ON THE RIGHT. I STEPPED ON THE BRAKES IT DID NOT RESPOND. I STEPPED ON THE PARKING BRAKE FOOT PEDAL AND THE BRAKE DASHBOARD LITE TURNED ON BUT VEHICLE KEPT GOING..I PANICKED AND SOMEHOW I MANAGED TO SLOW DOWN AND SHIFT THE VEHICLE TO P THE TO D THEN TO P AND TURNED OFF THE IGNITION. I CHECKED THE ENGINE, BRAKE FLUID AND POWER STEERING FLUID..EVERYTHING WAS OK.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO PROPERLY RELEASE THE AIR CONDITIONING OR HEATING. WHEN THE VENT, AIR CONDITIONING, OR HEATING FUNCTION WAS ACTIVATED, STRONG FUMES EMITTED INSIDE THE VEHICLE, WHICH AFFECTED THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE. THE DEALER DID NOT PROVIDE ODOR TESTING AND WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

DATE IS APPROXIMATE. WHEN PULLING INTO AN UPHILL PARKING SPOT AT MY APARTMENT BUILDING, THE RIGHT FRONT TIRE WAS ON ICE AND THE LEFT FRONT TIRE WAS ON DRY PAVEMENT. THE RIGHT FRONT WHEEL BEGAN TO SPIN AND I TOOK MY FOOT OFF THE ACCELERATOR AND WAS IN THE PROCESS OF MOVING IT TO THE BRAKE PEDAL WHEN THE TRACTION CONTROL SLAMMED ON THE BRAKES ON THE RIGHT FRONT WHEEL. SINCE THE ENGINE WAS A HIGH RPM DUE TO THE SPINNING RIGHT FRONT WHEEL, WHEN THE TRACTION CONTROL LOCKED THE RIGHT FRONT WHEEL, THE VEHICLE BEGAN TO ACCELERATE RAPIDLY TOWARD THE BUILDING. I MANAGED TO HIT THE BRAKE PEDAL IN TIME, BUT IT COULD HAVE RESULTED IN AN ACCIDENT OR THE DEATH OF A PEDESTRIAN. *TR

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD AN ABNORMAL TICKING NOISE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROCKER ARM, CAMSHAFTS, AND HYDRAULIC LIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

ETM WAS STUCK MERGING ONTO A HIGHWAY WHILE ACCELERATING. VEHICLE ACCELERATED ITSELF. HAD TO PULL OVER AND TURN THE CAR OFF TO GET IT TO RESET. VEHICLE WOULD WOULD REDLINE RPM'S WHILE BRAKING. HAPPENED APPROX. NOVEMBER 2015. HASN'T HAPPENED AGAIN. THEN A COUPLE MONTHS LATER THE CLOCKSPRING BEHIND THE STEERING WHEEL WENT OUT RENDERING THE HORN AND ALL STEERING CONTROLS (VOLUME, CRUISE CONTROL, ETC.) USELESS. IT ALSO CAUSED THE DRIVER SIDE AIRBAG LIGHT TO REMAIN CONSTANTLY ON.

MY WINDSHIELD KEEPS CRACKING IN THE SAME SPOT. HAVE HAD TO HAVE IT REPLACED TWICE IN LESS THAN A YEAR. NO ROCKS.....

ON 2 SEPARATE OCCASIONS, WHILE IN PARK WITH THE ENGINE RUNNING, THE CORRESPONDING SIDE DOORS OPENED UP WHEN THE FRONT DOOR WAS IN THE PROCESS OF BEING CLOSED. THE FIRST TIME THIS HAPPENED WAS ON THE PASSENGER SIDE SLIDER, WHEN THE FRONT DOOR WAS BEING CLOSED. THIS HAPPENED ON A BUSY 8 LANE INTERSTATE DURING RUSH HOUR, WHILE PARKED IN THE BREAKDOWN LANE AWAITING A TOW TRUCK FOR OUR U-HAUL TRUCK/TRAILER BREAKDOWN. I WATCHED IN HORROR AS 3 OF MY 5 DOGS JUMPED OUT AND 1 RAN INTO THE ONCOMING TRAFFIC. THIS DOG, MY MALE COLLIE, RAN TO MY HUSBAND WHEN HIS NAME WAS CALLED, AND JUST IN THE NICK OF TIME, AS AN 18 WHEELER WAS LOCKING UP HIS BRAKES TO TRY AN AVOID KILLING HIM. WE MANAGED TO GET THE 3 DOGS, UNHARMED, BACK INTO THE VAN WITH THE OTHER 2 DOGS. ANOTHER INCIDENT HAPPENED ABOUT A MONTH LATER, WHILE IN PARK WITH ENGINE RUNNING, AS I WAS CLOSING THE DRIVERS DOOR, THE SLIDER DOOR OPENED UP, BUT THIS TIME THERE WAS NO OCCUPANTS IN THE BACK. I TOOK THE VAN TO THE LOCAL DEALERSHIP SERVICE DEPT. AND WAS TOLD THERE WERE NO LISTED RECALLS FOR THIS. HE STATED THAT ANOTHER CUSTOMER HAD COME IN COMPLAINING OF THE REAR HATCH DOOR OPENING UP WHILE THE VAN WAS BEING DRIVEN. HE STATED THAT THE SERVICE TECHNICIANS HAVE TO BE ABLE SEE THE PROBLEM HAPPENING TO ASSESS THE SITUATION FOR REPAIR, SO HE REPLACED THE KEY FOB STATING THAT IT COULD POSSIBLY BE MALFUNCTIONING CAUSING THE PROBLEMS, BUT IF ANOTHER INCIDENT OF THIS SORT HAPPENS, TO COME BACK. HE ALSO SUGGESTED THAT THE CHILD SAFETY FEATURE OF LOCKING THE REAR DOORS FROM THE TOP BUTTONS, BE PLACED ON WHEN OCCUPANTS ARE IN THE BACK.

TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TR

WHILE IN MOTION ON RURAL HIGHWAY IN MODERATE TRAFFIC, I MADE A QUICK SHORT GUN ON GAS PEDAL(NOT ALL THE WAY DOWN) AS I WAS GOING THRU YELLOW TRAFFIC SIGNAL LIGHT. THE ENGINE DELAYED IT'S REVVING, THEN REVVED, GOT STUCK AT HIGH RPM. A RED "ELECTRONIC THROTTLE CONTROL" INDICATOR APPEARED ON DASHBOARD. WITH FOOT OFF GAS PEDAL, THE VEHICLE SPEEDS UP FORWARD. HAD A CLOSE CALL AT BRAKING WITH VEHICLE IN FRONT OF ME. BRAKING LOWERED THE RPM BUT INCREASES RPM / SPEED AGAIN WHEN RELEASING BRAKE PEDAL. STUCK WITH THIS ISSUE FOR ABOUT A QUARTER OF A MILE. ISSUE DISAPPEARED WHEN I CAME TO A COMPLETE STOP BEFORE MAKING A TURN. THERE WAS A STRONG FEELING OF CLICK THEN THE RED THROTTLE ISSUE INDICATOR DISAPPEARED. HAPPENED ONCE FIRST TIME THIS AM. NO ISSUE THEREAFTER AS I HAVE NOT TRIED GUNNING THE GAS PEDAL AGAIN. I'M REPORTING THIS NHTSA FIRST BUT NEED TO KNOW WHERE TO GO NEXT.

IN THE ACT OF TURNING INTO A PARKING LOT, I HIT THE CURB ON THE FRONT PASSENGER SIDE AND HEARD A LOUD BANG. AS I CONTINUED, I KNEW IMMEDIATELY THAT I HAD A FLAT AND PULLED INTO A PARKING SPOT. THERE WAS A SIDE WALL BLOW OUT VERY LARGE ON THAT FRONT TIRE. HAD TO REPLACE THE TIRE ON A CAR THAT WE HAVE OWNED NEW FOR ONLY 6 MONTHS AND ONLY HAD 6,000 MILES ON. I WAS GOING VERY SLOW AS I TURNED AND WHEN I WENT BACK TO LOOK AT THE CURB IT WAS ROUNDED AND NOT SHARP. TOOK A PHOTO OF IT BECAUSE IT SHOCKED ME. AAA CAME AND TOWED THE CAR TO A DEALER AND AFTER READING SOME SHOCKING REPORTS ABOUT THE TAKAHOMA TIRES THAT WE HAVE ON OUR CAR DECIDED TO REPLACE IT WITH ANOTHER BRAND. MY CONCERN IS THE SAFETY OF THE OTHER 3 TIRES AS WE CONTINUE DRIVING THIS CAR.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE IGNITION KEY WAS TURNED TO THE OFF POSITION IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE GEARS JERKED AND THE RPMS FLUCTUATED WHEN DRIVING AT A STEADY SPEED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.

I BOUGHT A 2015 DODGE CARAVAN AVP MODEL AND WANTED THE STOW-AWAY ROOF RACK ADDED. IT WASN'T UNTIL I BROUGHT THE VEHICLE HOME THAT I DISCOVERED THAT THE WRONG ROOF RACK HAD BEEN INSTALLED. THEN I READ THE OWNERS GUIDE AND I FOUND THE WARNING ABOUT NOT DRILLING INTO THE ROOF. THIS WARNING STATES: DO NOT ADD ROOF RACKS THAT REQUIRE ANY BOLTS OR SCREWS TO MOUNT A RACK. IT ALSO STATES THAT THE ROOF SHOULD NOT BE DRILLED INTO FOR ANY REASON. DODGE CUSTOMER CARE PUT ME IN CONTACT WITH A TECHNICIAN FROM MOPAR, THE COMPANY THAT SUPPLIES THE STOW-AWAY ROOF RACK. THAT IS WHEN I LEARNED THAT MOPAR WILL NOT SUPPLY THE STOW-AWAY RACK TO THE DEALERSHIPS BECAUSE IT CAN ONLY BE PUT ON AT THE FACTORY. HE TOLD ME ABOUT THE DANGERS OF DRILLING AND PUTTING SCREWS INTO THE ROOF. NOT ONLY COULD AN AIRBAG DEPLOY WHILE THE RACK IS BEING INSTALLED, BUT IF A SCREW IS TOUCHING OR IN NEAR CONTACT WITH THE AIRBAG OR WIRING, THE SYSTEM COULD FAIL LATER. THIS MEANS THAT THE 14 SCREWS THAT WERE DRILLED INTO THE ROOF COULD POTENTIALLY CAUSE AN ACCIDENT BY DEPLOYING THE AIR BAGS PREMATURELY OR THEY MAY NOT WORK AT ALL IN AN EVENT THAT REQUIRES THEM. SO FAR NO ONE FROM DODGE WILL PUT IN WRITING THAT MY VEHICLE IS SAFE AND THAT I HAVE NOTHING TO WORRY ABOUT. MY REQUEST TO THE DEALERSHIP AND TO DODGE CUSTOMER CARE FOR PAPER WORK ABOUT THE ROOF RACK HAVE GONE UNANSWERED. I HAVE ALSO BEEN TRYING TO GET PROOF OF WHO INSTALLED THE ROOF RACK AND THE WARRANTY CARD THAT IS SUPPOSED TO BE FILLED OUT BY THE INSTALLER. I HAVE NO PAPER WORK ABOUT THE ROOF RACK AT ALL, SUCH AS THE USE AND CARE OF IT. NOW I FEEL OBLIGATED TO LET THE PUBLIC KNOW ABOUT THIS VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES WITHOUT WARNING. THE CONTACT WAS NOTIFIED OF THE INCIDENT BY THE FIRE MARSHALL, WHO LATER DETERMINED THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE WIRING HARNESS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

BACK LEFT WHEEL SMELLED VERY HOT WHEN I GOT OUT OF THE VAN.WENT TO TOUCH VERY HOT TO TOUCH TOOK TO LOCAL MECHANIC,AFTER CALLING DEALER SHIP SAID OUT OF WARRANTY.BACK LEFT CALIPERS WERE BAD HAD TO REPLACE BOTH REAR CALIPERS,ROTORS AND BRAKE SHOES.I BELIEVE ANYTHING TO DO WITH BRAKES ARE A HAZARD THE WHEEL GOT HOT FROM CALIPERS NOT WORKING PROPERLY COULD HAVE CAUSED A BLOWOUT AND BRAKE SYSTEM FAILURE.IM NOT A MECHANIC BUT THE MECHANIC I TOOK IT TO WAS DISGUSTED THAT THE CALIPERS HAD GONE BAD EXPECIALLY AT THAT MILEAGE. HE SUGGESTED I CALLED MY DEALERSHIP BACK AND TELL THEM WANT HAPPENED WHICH I DID.THE OWNER SAID CANT HELP WHEN I TAKE TO AN OUTSIDE MECHANIC.I BELIEVE THIS IS A SAFETY HAZARD I ALSO CHECKED OTHER ONLINE COMPLAINT SEEMS TO HAVE BEEN A PROBLEM WITH DODGE VAN FOR LAST 3-4 YEARS.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE PASSENGER HAD THEIR ARM ON THE REAR SEAT WINDOW. WHEN THE CONTACT ROLLED THE WINDOW DOWN, THE PASSENGER'S SKIN WAS ROLLED INTO THE WINDOW AND INJURED. THE CONTACT HAD TO ROLL THE WINDOW UP TO RELEASE THE PERSON'S SKIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN "INDEPENDENT" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE "INDEPENDENT" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK. THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.

WHEN BACKING UP AN 10% INCLINE TO BACK UP INTO A PARKING SPACE (FIRST TIME SINCE BUYING THE VAN NEW WITH 8 MILES ON IT) THE VEHICLE SHUDDERS ALL THE WAY UNTIL IT STOPS. I HAVE NOT EXPERIENCED THIS IN DRIVE GEARS (YET). I HAVE DRIVEN THIS VAN UP AND DOWN BRIEFLY IN THE MOUNTAINS, NO ISSUE WHILE DRIVING WAS NOTICED. *TR

BOUGHT THE VEHICLE SATURDAY 4/18/2015. THE VEHICLE WAS TAKEN IN FOR WASH AND FILL UP AS MY WIFE AND I SIGNED THE PAPERWORK. FOLLOWING SIGNING PAPERWORK WE FOUND THE DRIVER SIDE BOTTOM TRIM POPPED OUT. THE CLIP THAT HOLDS THE SMALL TRIM PIECE IN WAS BROKE. LATER IN THE DAY MY WIFE GOT HER ARM PINCHED HARD BY THE DRIVER SIDE AUTO CLOSING DOOR LEAVING A NASTY BRUISE ON BOTH SIDES OF HER ARM. THE DOOR HESITATED TO REOPEN AND CONTINUED TO CLOSE ON HER ARM. TOOK VAN BACK TO DEALER ON MONDAY 4/20/15 TO HAVE TRIM PIECE FIXED. FOUND OUT THEY HAD TO ORDER THE PART. THE SERVICE MANAGER SAID THIS WAS NOT THE FIRST TIME THEY SAW THIS ISSUE. AFTER LOOKING AT THE POPPED TRIM PIECE I NOTICED THE BOTTOM CORNER OF THE VAN BEHIND THE POPPED TRIM HAD BEGAN TO RUST OUT WITH THE PAINT CHIPPED. NOW WILL HAVE TO HAVE PAINT AND NEW TRIM PIECE ON A BRAND NEW VEHICLE. REGARDING THE AUTO DOOR CLOSING THE SERVICE MANAGER SAID SHE WAS NOT AWARE OF ANY SENSITIVITY SETTINGS BUT WOULD LOOK INTO IT TO AVOID THE INJURY HAPPENING AGAIN. *TR

I BOUGHT THIS VAN WITH 13 MILES ON IT. THE VAN SHAKES/SHUDDERS ON AN INCLINE. THIS OCCURS FROM TIME TO TIME IN DRIVE BUT IS VERY BAD WHEN IN REVERSE. I NOTICED THIS FIRST WHEN GOING UP A HILL TO GET OUT OF OUR NEIGHBORHOOD. I FIRST NOTICED IT IN REVERSE WHEN BACKING OUT OF MY DRIVEWAY WHICH IS A VERY SLIGHT INCLINE. THE SHUDDERING OCCURS EACH TIME I GO UP THE HILL, NEAR OUR HOME. UNLESS THE GROUND IS COMPLETELY FLAT OR I AM BACKING DOWN AN INCLINE, REVERSE FEELS LIKE AN OLD STICK SHIFT THAT "TREMBLES" AS YOU BACK UP OR ACCELERATE. I DID NOT BUY "NEW" TO HAVE ISSUES LIKE THIS. THE VAN HAS LESS THAN 30 MILES ON IT. *TR

ONE OF MY OUTLETS IN THE CONSOLE DOES NOT WORK AND IT IS NOT DUE TO A BLOWN FUSE. THE VAN WAS BOUGHT "NEW" WITH 13 MILES ON IT. *TR

I GOT THIS CAR ON JANUARY 17, 2015, I WAS NOT TOLD IT HAS NOT AN ALARM INCLUDED, I ASSUME THAT AS AIR CONDITIONING, ALARM WAS INCLUDED, ON FEB 19 WHILE MY CAR WAS PARKED, A THIEF BROKE THE BACK WINDOW, VANDALIZING THE CAR BODY AND STEALING MY PRESCRIPTION GLASSES. ALL PEOPLE AT WORK AND FRIENDS ASKED WHAT HAPPEN WITH THE ALARM, THEN I ASKED THE DEALER (DODGE AT 321 FRONT STREET IN TORONTO) AND AFTER HESITATIONS, THEY SAID IT HAS NOT. I FEEL CHEATED, AND TODAY I AM SURE THIS IS A FLAW OF THE CAR, OTHER ISSUES IS, THOSE VENTILATION BACK WINDOWS ARE ANOTHER BIG FLAW, BEING MANUAL IN MY CAR, THEY OPEN FROM INSIDE JUST PULLING THEM, THIS IS UNBELIEVING, SO THIS CAR HAS NOT ANY SECURITY AT ALL. I DON'T UNDERSTAND HOW THE CAR SAFETY REGULATORS ALLOW THE MANUFACTURER COME WITH A CAR WITH SUCH HUGE FLAWS. *TR UPDATED 4/14/16 *JS