2015 Ford Edge SUV FWD

The contact owns a 2015 FORD Edge. The contact stated that when she starts up her vehicle it runs normally. The contact stated that she was able to get to her destination with no issues, however once she powers her vehicle off , and goes back to start her vehicle it would not start , or if it does start the steering would lock .The contact stated that the vehicle would indicate that there was a system reset , and the failure would reoccur. The contact stated that she then got a battery jump , and her vehicle powered back on. The contact stated that the vehicle would drive normally for a few days , and the failure would reoccur. The contact stated that she drove her vehicle to the dealer who checked her battery, alternator , which they found no issue. The contact stated the dealer then advised her that there was a recall with the same failure she was experiencing on her same year , make , and model vehicle NHTSA Campaign Number: 16V733000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) , however her vehicle was not included in the recall. The contact stated that she contacted the manufacturer and was advised to contact NHTSA. The failure mileage was 75,000

According to Bob Tomes Ford in McKinney, Texas, they are unable to rotate the tires on my vehicle because the lug nuts are swollen and would have to be cut off and replaced to fix. This leaves me with an unsafe vehicle and an inability to change the tire should I have a flat.

Rear window shattered on its own. I know it sounds crazy but it happened to me. The window blew up right above my head. I searched it on Google it actually happens a lot on this suv. A little odd there’s no recall on the window just magically shattering.

Material used for tail light housing develop cracks from changes in temperature allowing water into the housing and impacting the function of brake and reverse lights.

Wire harness worn through in passenger door. Wire harness retaining clip is located incorrectly and not attached causing the wire harness to rub on the inner door frame brace causing the power window motor to burn out filling the cabin with smoke possible fire danger.

Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses to address the mass issue.

Vehicle suddenly accelerated uncontrollably. Incident occurred in a parking lot. Car spun around, but no damage was sustained. Incident lasted for about 30 seconds and then vehicle shut off completely. Dealer performed diagnostic but could not find any problems.

The flex plate on the vehicle has broken twice within 10000 miles. This is most certainly a manufacturer defect. The vehicle then runs rough, has a loss of power along with transmission shifting issues and can nearly die or not accelerate properly while driving, leading to several near collisions which could result serious injury or death.

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65-75 MPH, the Lane Keep Assist was veering the vehicle into another lane. There were no warning lights illuminated. The contact called the local dealer who stated that the failure may be due to the CPU being corrupt. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 62,000.

Ford dealer told me the lug nuts were a bad two piece design and he has had to replace many of them by drilling out the studs and replacing them. Encouraged proactively replacing the 2 piece lug nuts with a new one piece design for a cost of $128 for 4 tires. Not covered by warranty/extended but this seems ridiculous for a vehicle that's 6 yrs old. I see lots of references on the internet to this issue. Seems like a straightforward bad design and obvious recall issue.

Ford dealer told me the lug nuts were a bad two piece design and he has had to replace many of them by drilling out the studs and replacing them. Encouraged proactively replacing the 2 piece lug nuts with a new one piece design for a cost of $128 for 4 tires. Not covered by warranty/extended but this seems ridiculous for a vehicle that's 6 yrs old. I see lots of references on the internet to this issue. Seems like a straightforward bad design and obvious recall issue.

On my driver side floor floor, there's a puddle of water that will not evaporate. And it's starting to make the carpet smell musty. What is causing the water not to drain?

Originally got recall notice in May 2021. Called my Ford dealership and they said they could not repair because they did not currently have the parts. Called again a few months later and made an appointment - day before appointment the dealership called to cancel because they still did not have parts. On September 14th my brake lights went on and I could not brake properly, they were very spongy. I brought my car to my mechanic and he said the brake fluid was leaking and the hose had to be replaced, and that the car was undrivable. Called my dealership and the manager agreed to reimburse my mechanic's repairs, along with the rental car I needed. After the car was fixed the manager went back on his word and denied promising reimbursement, and now I am out $266.75 for repairs and $647.93 for the car rental

I received the recall letter dated October 2019 and have called several times to get this part replaced. Each time I was told they are awaiting parts. It soon will be year 2022 and this part is still not available. How can they authorize dealers to repair and not provide the parts. This is totally unacceptable for them to keep stating they don't have the parts. This was way before COVID so they can't use that as an excuse. I have had this automobile at least 3 years and it was expensive and I feel like I got ripped off and now own junk.

I was driving on highway and noticed a bit of rough engine noise, check engine light came on, and gas mileage dropped. I took 2015 edge to my mechanic who stated #2 cylinder was taking on coolant and engine needed to be replaced due to problems. He also stated his mechanic chatroom has numerous comments concerning this same problem with Ford engines. I went on CAR Guru chatroom and on 1st page there were 58 people complaining about the same thing from a year ago. Many found out there is a Ford TSB(Technical Service Bulliten) sent to their techs concerning this common problem causing engine replacements. Engine can blow the head at highway speeds and God knows what can happen. Do we need deaths caused by this before action is taken? PLEASE HELP!

The factory installed lugs nuts have become swollen and now the lug nut wrench which is provided by Ford does NOT fit the lug nuts! If I tried to change a flat tire I would be unable to do this since the lug nut wrench does NOT fit the lug nuts!!!!

Brake flexible hoses split and brake fluid leaked, causing brakes to become unusable. Light came on indicating low brake fluid level on 9/14/21. Service manager at local Ford dealership confirmed on the phone that my mechanic could fix it and I would be repaid, but now he is denying my refund.

The Flex Plate (flywheel) cracked twice now, First time was at 62,000 miles and second time was at 81,000. My safety was at risk the first time due to the fact I had just entered the Interstate and loss all power to the engine as my oil pan and crankshaft seals also gave way and all engine oil was drained out with no engine oil warning what-so-ever. This nearly caused a Semi to rear end me as I limped over to the edge of the road powerless. The wrench appeared earlier that morning denoting a transmission issue for the first time as I was driving to work, then at lunch time it died on the Interstate with no warning indicators at all. The second time it cracked I was also driving 75mph on the Interstate saw the wrench and heard a loud grinding noise and the engine would just rev up when I pressed the gas. I pulled over safely without issues, but the flex plate cracked again and took out the transmission this time. Both repairs were completed at a Ford Dealership and neither repairs were warrantied or covered by Ford

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was made aware of the issue and referred the contact to contact a dealer. The contact had not experienced a failure. Parts distribution disconnect.

Failed Part: Shift cable attachment at the transmission; Safety Risk: Unable to shift gears from inside the cabin making driving hazardous; Confirmed By: Tow truck driver and 2 independent service centers; Inspected By: Tow truck driver and 2 independent service centers; Warnings: None; The shift cable bushing has been recalled on other Ford models built during the same time period. I'm reporting as this may be related. This occurred in a parking lot. I reversed out of my parking spot, put the gear shift in drive, but the car was still in reverse. Roadside assistance was called. He showed me that the shift cable was not attached to the transmission. He was able to place the cable so that I could drive it a short distance to a service station for repair. The car is currently being repaired by an independent service center.

The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

Automobile was making a loud rattling noise. More noticeable at idle. The rattling noise then became loudest with start-up. Temperature gauge increased, but did not get to overheat as the vehicle was discontinued from driving. Towed to Kenny Ross Ford Route 30 @ Blackhill Road Adamsburg, PA 15611. Initial evaluation done by Kenny Ross Ford: Cracked Flexplate. Further evaluation is currently being done for further damage with pictures taken. This problem has been well made to FORD in 2015-2018 FORD EDGE models with technical service bulletins issued. Class action lawsuits are being conducted. There is no reason for a cracked flexplate except a manufacturer error. Communication has been poor with Kenny Ross Ford, as phone calls are not answered or voicemail messages not returned. Thank you.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was BLACK when they replaced my flexplate as well.

The engine flexplate cracked and disconnected from the torque converter. The vehicle lost the ability to move and left the vehicle stranded in the traffic lanes, nearly causing a major accident.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the vehicle started to move without warning. The driver noticed that the back over prevention camera was activated and depressed the brake pedal. The vehicle was towed to the local dealer and was diagnosed with the gear linkage needing to be replaced due to the cable being stretched. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000. The Vin was not available.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed parts were not yet available. The contact recently called back and was informed that the parts were on back order. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received a recall notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 45 MPH, the brake pedal felt soft when depressed, causing 10 feet stopping distance delay. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the part for the recall repair was not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000. Parts distribution disconnect.

I received a letter from Ford Motor Company in September 2020 noting the recall and that I would be notified by mail when the parts are available. Received second letter from Ford Motor Company in May 2021 that the parts are available and to contact a local dealership for scheduling repair. I contacted Bill Estes Ford in Brownsburg, IN who stated that they would order the parts as they didn't have them in stock. I followed up in June 2021 to a report the parts are on backorder and again July 14, 2021 and July 26, 2021 with same response that parts are backordered. July 14, 2021 contacted Ford Motor Company and established a case number which they stated would help force the parts order process and that I should contact the Service Manager at Bill Estes Ford Brownsburg, IN within 7 days to see if they have received the parts. I contacted Bill Estes Ford on July 26, 2021 and was told the parts are still on backorder with an unknown date of delivery. I then contacted Ford Motor Company Customer Service to check the status of my case submitted on the July 14, 2021 and was told the parts are on backorder. My wife is very concerned about the brake system which could fail on this vehicle and it appears that Ford Motor Company (Almost 1 year after notifying me of the recall) still cannot complete the required repair.

While driving approx. 10 MPH engine lost power and went into limp mode on public road. Vehicle engine light, traction control light, emergency service, and warning lights all came on. Vehicle managed to get to a safe off road condition. Vehicle was restarted and condition did not clear. Limp mode approx. 1 mile home. Reading up on situation ford has had Electronic throttle body issues that match all symptoms, Customer Satisfaction Program 16B32. Car is going to ford ASAP for inspection and diagnostic. Before this incident only few problems with the car. Premature battery Failure 2x, and door electronics failing to open windows and lock unlock vehicle.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.

The contact owns a 2015 Ford Edge. The contact initially received a recall notice for NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact then received a second notification letter which stated that parts were now available. The dealer was contacted and informed the contact that the parts remained unavailable despite having received a letter stating otherwise. The contact called back the same dealer three weeks later and was informed that a limited supply of parts was received, and the dealer could not service the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer as well as Karl Klement Ford (2670 US-287, Decatur, TX 76234: (940) 627-1101) and Five Star Ford (6618 NE Loop 820, Fort Worth, TX 76180: (817) 498-8838) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!

I AM FILING A COMPLAINT BECAUSE MY RECALL REPAIR HAS NOT BEEN RESOLVED! I WAS GIVEN AN APPOINTMENT SEVERAL WEEKS AGO AND IT WAS CANCELLED DUE TO PART NOT PROVIDED TO DEALERSHIP FOR MY REPAIR. PREVIOUS TO MY GOING INTO THE SHOP, A LETTER HAD BEEN SENT PROVIDING A DATE TO COME IN. STILL NO RESCHEDUAL DATE. IT HAS BEEN SEVERAL WEEKS NOW. I WOULD LIKE TO GET THIS RESOVED!

On June 23rd, I turned on my 2015 Ford Edge and heard a knocking/rattling noise coming from the engine that I had never heard before. It got worse when the A/C was on and while idling. It somewhat subsided while accelerating but became very loud again when I came to a stop. I took it to my local mechanic that is Ford trained, and after putting the car up, he indicated that he thought it was a broken Flex Plate. He said it was good that I had come in because if I had ignored it and been driving on the freeway, my car could have just shut off - which I think we can agree is highly dangerous. There was never a warning light or any indication of a problem prior to hearing the rattling/knocking sound on June 23rd. My mechanic advised me to call Ford to see if there was anything they would be willing to do as the repair was costly. I called my local Ford dealership in Irvine, CA on Thursday, June 24th and the service manager said that since it went out of warranty in Oct 2020, that the repair would be out of pocket. My mechanic then advised me to call Ford Motor Company in Michigan to see if there was anything they could do or provide assistance with. I spoke with "[XXX]" at 11:30am, and she advised me that there were no programs available for my vehicle. I was in disbelief considering there is a recall on the very same part for 2016-2017 Ford Edges. She apologized and said there was nothing they could do. She provided a case number #[XXX] and said she would let her engineering department and the NHTSA. The total cost of the repair was $1,819.64 and the cost of my rental from Enterprise for the 5 days was $611.74. I have photos of the repair process as well as the actual cracked flexplate part. This should not happen on a vehicle with 44k miles on it and I certainly should not be footing the bill for it when Ford [XXX] well knows this is a manufacturing problem on their part. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part was not yet available. The contact received a second recall notification which stated that parts were available. The dealer was contacted and informed the contact that the parts were still unavailable despite receiving a letter stating otherwise. The same dealer was contacted three weeks later and stated that a limited supply of parts was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Car purchased as a CPO vehicle with 40,318 miles. Soon after I had regular maintenance service on 3/27/21 at 47,350 miles the car began to drag and the wheel on the driver side had a harder drive. I reported to my Ford service Dept and finally got an appointment on 5/07/21 at 47,921 miles and they could not duplicate the car’s reported actions. So thinking all was ok,I took a road trip stating at 48,500 miles and at 49,310 miles the engine light came on initial code 301 by auto zone power train problem. Called local Ford Service Dept their findings, code P0301 and P0316 and I need a Long Block,when I goggle it,it translated into a ENGINE. I decline and they gave me 1 spark plug and gallon container of antifreeze so I can get back home. And told me to check reservoir at every fill up. I put a little over 9,000 miles and this car needs a new engine,that’s ludicrous. I did some research once I got home. For dealers received a month before they sold me this car a warning of engine problems where the antifreeze was going into the cylinders causing a misfire. I have an appointment with my local dealer,but from the way the car is acting the prognosis doesn’t seem any different from the out of town Ford service dept. How can they do this and not inform the customer.

I got a letter from Fords I could schedule recall. Now dealers say they dont have the part for the recall and don't know when they will get it in South Carolina.

The contact owns a 2015 Ford Edge. The contact stated that when the vehicle was at the dealer for routine maintenance when they were advised that the power transfer unit failed to cause the seal to fracture and leak transmission fluid. The dealer advised that the power transfer unit needed to be replaced. The vehicle was not repaired. the manufacturer was not contacted. The failure mileage was 86,836.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect”.

The contact owns a 2015 Ford Edge. The contact stated while attempting to stop vehicle, the brake pedal extended to the floor with the brake system malfunction message displayed on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed that the front brake lines were faulty causing brake fluid to leak from the vehicle. The front brake lines were replaced and the failure was remedied. The vehicle later experienced the same failure and the independent mechanic diagnosed that the same failure had occurred on the rear brake lines. The vehicle was not yet repaired. The manufacturer was notified of the failure however, no assistance was provided. The approximate failure mileage was 65,000.

This is the second time in a year that the brakes in our vehicle have stopped working. The pedal goes all the way to the ground and does not completely stop the car. We had the issue dealt with last year at the dealership where we had our vehicle towed to. It was only then that we were notified that there was a recall on the hose that may affect the brakes and other functions of the vehicle. It was replaced. This has now happened a second time while my husband and 2.5 year old were driving home. If he was not able to have some control over the vehicle he and my child could have been killed or someone else on the road. I called the dealership to let them know that the car would be towed again and told the issue. They confirmed we dealt with this same issue just one year ago and I asked why is this happening and this is so unacceptable as my family's safety is at risk. I asked if there are any recalls or issues with the make and model that we should be aware of. After looking up the vehicle she then informed us there was indeed a recall for the flex hose which could cause leaks and affect the brakes. The vehicle is currently at the dealership being inspected. Due to where the leak is coming from it seems to be the left side of the vehicle now which tells me the dealership only replaced one of the hoses and not both causing this to happen again. This is negligence and I am beyond frustrated at the thought of what could have happened and I don't think waiting until someone is killed is the right time to fix this issue. There were no warning lamps, messages or symptoms prior to the failure, it just happened while driving and trying to stop.

Loss of power, car dies while driving down the road. There is no warning and it is completely random, but has happened several times putting me in very dangerous situations. The last time it happened was May 31, 2021

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was slightly depressed and the vehicle came to an abrupt stop. The contact stated that the failure recurred several times. The contact took the vehicle to an independent mechanic who diagnosed the vehicle but was unable to duplicate the failure. Mechanic found no mechanical issues. The contact was concerned that the sensitivity of the brakes could lead to a crash. The vehicle was not repaired. The manufacturer was made aware of the failure however, no additional assistance was provided. The failure mileage was 82,688. Consumer was told by the manufacturer there was no recall.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and AutoNation Ford Gulf Freeway (12227 Gulf Fwy, Houston, TX 77034) was contacted and it was confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Consumer received 3 recalls for front brake hydraulic hose.

My panoramic sunroof has a stress fracture crack in it. There was no rock that struck it or anything else. My vehicle has not been in any accident. I opened the shade to let the sun shine through and discovered the crack. My husband and I have done research and found that a lot of these have shattered. We understand there is not a recall on these. Is there anything that can be done?

The contact owns a 2015 Ford Edge. The contact stated while driving at 10 MPH, the vehicle's front driver's side wheel detached from the body which resulted in the contact losing control of the vehicle and crashing it into parked vehicles. No air bags deployed. The contact sustained neck and back pain. A police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to the insurance lot where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 87,000.

I GOT THE RECALL LETTER EARLY 2020, THE FIX WAS SUPPOSED TO BE AVAILIABLE NEAR THE END OF 2020 AND HERE IT IS ALMOST MID 2021 WITH NO FIX OR ANOTHER LETTER TO SCHEDULE THE FIX. MY BRAKE PEDAL IS TRAVELLING FURTHER THAN IT SHOULD AND IT LOOKS TO BE LEAKING BRAKE FLUID A BIT ON THE GROUND

AS I WAS PULLING OUT OF A PARKING SPOT MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. I WAS TRAVELING WITH MY CHILD AT THE TIME AND BEING UNSURE OF WHAT WAS GOING ON I DROVE THE VEHICLE ACROSS A BRIDGE BACK TO MY COUNTY TO THE CLOSEST REPAIR FACILITY I COULD GET TOO. I HAD BARELY MISSED HITTING THE VEHICLE AHEAD OF ME SINCE IT WOULD NOT STOP ALL THE WAY. AFTER THE TECH CHECKED IT OUT, IT WAS LEAKING BRAKE FLUID AND THE HOSE WAS BUSTED. HAD IT TOWED TO THE FORD DEALERSHIP SINCE IT SHOULD HAD BEEN COVERED UNDER WARRANTY. THEN FOUND OUT IT WAS A RECALL THAT WE HAVE NEVER RECEIVED ANY DOCUMENTATION ABOUT. THIS IS UNSATISFACTORY SINCE IT PUT MYSELF AND MY CHILD IN DANGER .

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, HE OPENED THE SUN SHADE AND NOTICED THAT THE SUN ROOF GLASS WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958, (302) 645-2801) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS INFORMED THERE IS A RECALL NOTICE ON THIS PROBLEM IN AUGUST 2020. NOTHING HAS HAPPENED SINCE. I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY VEHICLE. I AM JUST CURIOUS ABOUT WHEN THERE MIGHT BE A REMEDY.

FORD RECALL #20S42 - FORD ISSUED THIS RECALL 8/10/2020 REGARDING A BRAKE LINE(?) ISSUE, OVER 8 MONTHS AGO. IN CHECKING TO HAVE CORRECTION MADE I DISCOVERED THAT THEY DO NOT HAVE A REMEDY YET. IF THIS IS TRULY A SAFETY ISSUE REGARDING BRAKING, SHOULD'T FORD BE PRESSURED TO DETERMINE A REMEDY? MY VEHICLE IS NOW 6 YEARS OLD WITH 80,000 MILES ON IT. I AM CONCERNED. IF THIS IS NOT A SERIOUS ISSUE, THEN PLEASE REASSURE ME THAT IT REALLY DOESN'T NEED A CORRECTION, AND THAT WE ARE NOT DRIVING A MOBILE TIME BOMB. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ANY GIVEN TIME,SPEED,WEATHER,EVEN SITTING STILL CAR LOOSES POWER AND SHUTS OFF. LEAVING ME STRANDED ON HIGHWAYS,PARKING LOTS,EVEN IN MY DRIVEWAY. LOSES COMMUNICATION WITH FUEL PUMP AND FUEL/AIR METERING VOLTAGE. OBVIOUS PARTS HAVE BEEN REPLACED TO NO AVAIL. VERY DANGEROUS WHEN IN HEAVY, HIGH SPEED TRAFFIC.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GENE MESSER FORD AMARILLO (3400 SONCY RD AMARILLO, TX 79119, (806)355-7471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL LETTER RECEIVED IN SEPTEMBER STATING REPAIRS TO BE COMPLETED BY END OF 1ST QUARTER OF 2021. CONTACTED FORD MID-MARCH (END OF 1ST QUARTER) -- STILL NO REPAIRS AND NO INDICATION OF WHEN THIS RECALL WILL BE TAKEN CARE OF BY FORD.

ENGINE LIGHT CAME ON CHECKED IT WITH DIAGNOSTIC READER AT O'REILLY'S, INDICATED CYLINDER #4 WAS MISFIRING. HEATER STOPPED WORKING. CHECKED COOLANT IT WAS VERY LOW. FILLED COOLANT RESERVOIR. NEXT TIME DROVE VEHICLE ENGINE GOT HOT. PULLED OVER IMMEDIATELY AND CHECKED COOLANT IT WAS EMPTY NOT LEAKING. RESEARCH INDICATES THIS IS HAPPENING TO A LOT OF PEOPLE AND COULD BE VERY DANGEROUS ONLY FIX IS TO REPLACE MOTOR. FORD EDGE 2015

LEAKING ENGINE OIL PAN HAS BEEN REPLACED TWICE AND IS SCHEDULED FOR A 3RD REPLACEMENT IN LESS THAN 18 MONTHS, THIS IS A PROBLEM FOR MY HOME AND THE ENVIRONMENT WITH THIS HAZARDOUS LEAKING PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTO LENDERS OF EGG HARBOR TOWNSHIP (6201 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (888)305-5968) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS BLACK FLUID COMING FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD AS THE LOW BRAKE FLUID MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS INITIALLY ABLE TO DRIVE TO A LOCAL GAS STATION TO REFILL THE BRAKE FLUID RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS LINKED TO THE RECALL HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BIONDI MOTOR COMPANY INC (3690 WILLIAM PENN HWY, MONROEVILLE, PA 15146) WHERE THE DEALER ALSO CONFIRMED THE RECALL ON THE VEHICLE AND THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD EDGE. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT 30 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILURED TO STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE BY GLIDING THE WHEELS ON THE SIDEWALK. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER CONKLIN CARS FORD NEWTON (1500 E 3RD ST C, NEWTON, KS 67114:(316) 425-9208), WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER BRAKE LINE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED THE DEALER INFORMED NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS ASSOCIATED TO THE VIN, HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB*DT

RECEIVED A LETTER FROM FORD ABOUT RECALL INDICATING THE ISSUES WITH BRAKING SYSTEM AND THAT WE WERE SUPPOSED TO BE ABLE TO HAVE THE RECALL FIXED FIRST QTR 2021. SPOKE TO THE LOCAL FORD DEALER IN MARIANNA FLORIDA (CHIPOLA FORD) AND THEY INDICATED PARTS MAY NOT BE AVAILABLE UNTIL JULY 2021 OR WHENEVER THEY RECEIVE THEM. THIS DOES NOT CORRELATE TO THE NHTSA LETTER IN WHICH FORD INDICATED A QRT ONE RECALL FIX. MY RECALL IS SAFETY RECALL 20S42 / NHTSA RECALL 20V-469

THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.

2015 FORD EDGE PANORAMIC SUNROOF HAS CRACKED TWO TIMES SINCE OWNING THE VEHICLE. I AM THE ORIGINAL OWNER OF THE VEHICLE. THE FIRST TIME WAS IN 2017. OUT FORD DEALERSHIP WOULD NOT WARRANTY IT BECAUSE THEY SAID IT HAD TO HAVE COME FROM A ROCK CHIP. THIS TIME I JUST WENT THROUGH MY INSURANCE, BUT IT WAS THE SAME CRACKS, THAT JUST SUDDENLY APPEAR. I DIDN'T HEAR A ROCK HIT EITHER TIME. THE FIRST REPLACEMENT SUNROOF ALSO GOT REALLY SLOW WHEN CLOSING AND STOPPED SEALING ALL THE WAY. I HAVE SEARCHED ONLINE AND FOUND A LOT OF OTHER OWNERS HAVE HAD THE SAME EXACT ISSUE. THE FIRST TIME HAPPENED IN 2016 AND THEN AGAIN IN 2019.

LIFT GATE WINDOW RANDOMLY SHATTERED AT BASE WITH NO KNOWN TRAUMA TO WINDOW. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WHEN THIS HAPPENED.

THE 2015 FORD EDGE STARTED TO NOT BLOW HOT AIR, AND EVENTUALLY THE CHECK ENGINE LIGHT TURNED ON. TOOK IT TO THE DEALER AND THEY TELL ME IT NEEDED A NEW ENGINE, BUT IT WAS COVERED. THE DEALER EXPLAINED THAT THERE IS A BULLETIN TCB IS # 19-2346. HOWEVER, TODAY I FOUND OUT BY THE SALES PERSON THAT IT NOT COVERED AND I HAVE TO PAY FOR IT. THIS ABOUT $7500. I'M READING SEVERAL POST THAT THIS IS A KNOW ISSUE. I DON'T KNOW WHY THERE ISN'T A RECALL OR MORE PRESS ON THIS ISSUE.

THE HEADLIGHTS ON MY 2015 EDGE ARE EXTREMELY WEAK ON LOW BEAM. THERE IS NO PERIPHERAL LIGHTING AT ALL. I CANNOT DRIVE AT NIGHT SAFELY WITHOUT HAVING MY HIGH BEAMS ON. THIS IS SCARY AND DANGEROUS.

I CURRENTLY HAVE A RECALL ON THE BRAKE LINES OF MY VEHICLE. THE PARTS WERE SUPPOSED TO BE READY, HOWEVER WE ARE STILL WAITING FOR THE REMEDY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE DID NOT REDUCE IN SPEED; THEREFORE, SHE WAS FORCED TO APPLY HER EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, HIS DAUGHTER HAD THE VEHICLE TOWED TO VETERANS FORD(7201 W LINEBAUGH AVE, TAMPA, FL 33625) WHERE THEY REPLACED HER MASTER BRAKE CYLINDER AS WELL AS HER BRAKE LINE. THE CONTACT THEN RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 20V469000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER THE PARTS FOR THE REPAIR WERE UNAVAILABLE. LATER ON, THE CONTACT'S DAUGHTER EXPERIENCED THE FAILURE FOR A SECOND TIME AND AGAIN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE THEY LINKED HER FAILURE TO THE RECALL; HOWEVER, THE PARTS STILL REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE REAR BACK WINDOW IN MY 2015 FORD EDGE JUST SHATTERED OUT OF NO WHERE AFTER SHUTTING MY DOOR. I'VE DONE SOME RESEARCH AND APPARENTLY THIS HAS HAPPENED TO MANY OTHERS AS WELL. I WILL NOW BE PAYING OUT OF POCKET FOR WHAT IS OBVIOUSLY A FACTORY FLAW.

NOTICED SUBSTANCE IN GARAGE COMING FROM TRUCK THAT WAS OILY. BROUGHT TO MY SERVICE CENTER AND IT WAS CONCLUDED THAT THERE IS AN OIL LEAK FROM THE ENGINE OIL PAN RTV SEAL. APPARENTLY THIS IS DUE TO A LACK OF RTV ADHESION. HOW IS THIS NOT A RECALL? THIS IS A MAJOR REPAIR AND EXPENSIVE AT THAT. I JUST WANT TO UNDERSTAND MORE AS THIS AFFECTS MORE THAN JUST MY MODEL AND YEAR FORD VEHICLE.

I BOUGHT THIS CAR AT 58K, IN 2019 I TOOK IT INTO FORD WHEN A CHECK ENGINE LIGHT CAME UP. FORD TOLD ME IT WAS COOLANT INTRUSION IN THE CYLINDER AND IT WOULD BE A 7K REPAIR.

IT IS MAKING A LOUD DIESEL NOISE ON IDLE OR LESS THAN 10 MILES PER HE. WHEN GOING FASTER THE NOICE GOES AWAY IT IS DOING THIS ALL THE TIME

WHILE DRIVING MY CAR I STARTED TO NOTICE A RATTLING NOISE FROM UNDERNEATH THE VEHICLE. AFTER ABOUT A WEEK, I TOOK THE CAR TO MY LOCAL MECHANIC AND HE INDICATED THAT MY CAR NEEDED A NEW WATER PUMP, WHICH HE REPAIRED. THIS DID NOT FIX THE RATTLING NOISE AND HE INFORMED ME THAT MY CAR MOST LIKELY HAD A CRACKED FLEXPLATE. UPON CONTACTING FORD CUSTOMER EXPERIENCE, THEY INDICATED THAT MY CAR WOULD HAVE TO BE CHECKED BY AN AUTHORIZED FORD DEALER TO VERIFY THIS ISSUE. IT WAS VERFIED BY THE DEALER AND THEY HAVE QUOTED ME A REPAIR BILL OF $3,800 AND THAT IS ONLY IF THE ENGINE IS NOT BAD DUE TO THE CRACKED FLEXPLATE ISSUE. FORD HAS NOT OFFERED ANY ASSURANCE THAT THIS WILL NOT RECUR OR ASSISTANCE WITH THE OBVIOUS MANUFACTURERS DEFECT.

SOMETIME OVER THE NIGHT THE REAR GLASS SHATTERED AND MY WIFE'S 2015 FORD EDGE SPORT. NO ONE WAS IN THE VEHICLE AT THE TIME AND THE AMBIENT TEMPERATURE WAS 50 IN OUR GARAGE. SHE NOTICED BROKEN GLASS ON THE GROUND BEFORE LEAVING FOR WORK. THE REAR DEFROST WAS NOT BEING USED AND THE VEHICLE WAS JUST SITTING IN OUR GARAGE. I TOOK QUITE A FEW PHOTOS AND I BEGAN LOOKING INTO OTHER ISSUES WITH THIS VEHICLE TO FIND THIS IS NOT AN UNCOMMON PROBLEM. I'M GLAD SHE WAS NOT DRIVING DOWN THE ROAD OR ON THE HIGHWAY AT THE TIME IT BROKE. GLASS HAS CONTINUED TO FALL INTO THE BACK EVERY TIME YOU OPEN OR CLOSE THE DOOR. I'LL FIRST CONTACT FORD TO SEE IF THIS IS SOMETHING THAT IS COVERED BEFORE LOOKING INTO SAFELITE AUTO GLASS REPLACEMENT. THE VEHICLE CANNOT BE DRIVEN BEFORE THIS IS FIXED.

SHIFTER CABLE DETACHED LEAVING CAR IN CURRENT GEAR HOWEVER DASH INDICATES A DIFFERENT GEAR SUCH AS PARK OR NEUTRAL.

MANUFACTURER RECALL NUMBER 20S42. BRAKE FLUID MAY LEAK FROM ONE OR BOTH FRONTBRAKE FLEXIBLE HOSES. PARTS ARE ANTICIPATED TO BEAVAILABLE 4TH QUARTER 2020. SAFETY RISK YOU MAY EXPERIENCE AN INCREASE IN PEDAL TRAVEL TOGETHER WITH A REDUCTION INTHE RATE OF DECELERATION, INCREASING THE RISK OF A CRASH. ASED ON THE FACT THAT THERE IS IN INCREASED RISK OF ACRASH FORD HAS MISSED THE TIMING OF PARTS AVAILABLE AND HAS OFFERED NO LOANER CAR BASED ON THEIR DELIQUENCY. I FIND THIS TOBE UNACCEPTABLE AND PUTS MY FAMILY AT RISK OF A CRASH FOR ATIME OUTSIDE OF THE NOTICE POSTED ON NHTSA'S WEB SITE.

COOLANT WAS LOW ON 11.27.2020 ONLY NOTED DUE TO LOSS OF HEAT IN CABIN. ON 12.10.2020 COOLANT HEAT DID NOT WORK AGAIN CHECKED COOLANT LOW AGAIN TOOK TO DEALER DETERMINED "COOLANT INTRUSION INTO ENGINE CYLINDER 3" ESTEMATED REPAIR COST 8K DOLLARS

I HAVE BAD BRAKES ON MY FORD EDGE 2015

THE FRONT BRAKES ARE EXTREMELY TOUCHY, PERIODICALLY WHEN COMING TO A STOP. WHEN YOU JUST IMMEDIATELY TOUCH THE BRAKES IT LOW-SPEED THE CAR COMES TO A JERKING STOP. I READ ONLINE THERE IS A RECALL DUE TO SOME IMPROPER SOFTWARE BEING INSTALLED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED. I WOULD THINK THIS COULD ABSOLUTELY CONTRIBUTE TO THE PROBLEM. EVER SINCE I PURCHASED A VEHICLE I'VE COMPLAINED TO THE DEALER AND THEY TOLD ME THERE'S NO PROBLEM. I AM A PROFESSIONAL DRIVER, I DRIVE FOR WORK I'VE DRIVEN OVER 2,000,000 MILES IN MY LIFE AND I KNOW WHAT I'M HAVING BRAKE ISSUES. I WENT TO THE DEALER ABOUT THE ONLINE NOTIFICATION AND THEY TOLD ME THE ONLY RECALL IS FOR BRAKE HOSES AND THEY HAVE NOTHING FOR ANTI-LOCK SOFTWARE ISSUES. COULD SOMEBODY PLEASE CLEAR THIS UP FOR ME AS I CAN'T EVEN USE THIS VEHICLE TO TEACH MY DAUGHTERS HOW TO DRIVE BECAUSE THE BRAKES ARE SO UNPREDICTABLY TOUCHY. MEETING SOMETIMES THEY'RE FINE AND OTHER TIMES THEY ARE NOT, USUALLY WHEN YOU LEAST EXPECT IT. THANK YOU

WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.

I WENT TO GO TO GROCERY STORE AND NOTICED MY BACK WINDOW HAD SHATTERED, IT APPEARED TO HAVE IMPLODED FROM INSIDE TO OUTSIDE OF CAR AS GLASS WAS STILL IN PLACE, JUST SHATTERED AND WAS BULGING TO OUTSIDE OF VEHICLE WITH GLASS ON DRIVEWAY AND NONE ON INSIDE OF CAR UNTIL I OPENED DOOR AND LIGHTLY SHUT DOOR BACK AND A SMALL CHUNK THEN FELL INSIDE OF CAR, MY CAR HAD BEEN STATIONARY AT TIME IT HAPPENED, I DROVE CAR EARLIER THIS AM TO CHURCH AND HAD NO ISSUES, OUTSIDE TEMPERATURE WAS 38 DEGREES AND WINDOWS WERE FOGGED UP, SO I DID TURN ON FRONT AND BACK DEFROST FOR ABOUT 10 MINUTES UNTIL CLEARED UP, TIME I GOT HOME FROM CHURCH, IT WAS ABOUT 12:45PM, THE OUTSIDE TEMPERATURE WAS AROUND MID 50'S, WINDOW WAS FINE WHEN I PARKED IN DRIVEWAY, THEN ABOUT 5:30PM I WENT TO GET IN VEHICLE AND NOTICED BACK GLASS SHATTERED, I DID LOOK AT IT CLOSELY TO MAKE SURE IT WAS NOT INTENTIONALLY BROKEN, I TOOK SEVERAL PHOTOS TO SHOW WINDOW PUSHING OUTWARDS. I LOOKED ONLINE AND FOUND MANY COMPLAINTS ABOUT SAME ISSUE BUT NO FORD RECALLS.

I HAVE WHAT APPEARS TO BE A COOLANT LEAK WITH ANY WARNING WHATSOEVER I PURCHASED THE CAR USED (ONE OWNER) 3 MONTHS AGO

CATASTROPHIC FAILURE OF THE FLEXPLATE WHILE DRIVING AT 55 MPH. ALSO DESTROYED THE TORQUE CONVERTER AND TRANSMISSION PUMP

THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.

WHILE DRIVING ACROSS OAK ISLAND 2 LANE BRIDGE AT APPROX 45 MPH, MY EDGE STARTED REVVING AT A HIGH RPM, ONE LOUD CLUNK & CAR WAS STILL RUNNING, BUT LOST ALL TRANSMISSION. I TRIED TO SHIFT IN ANOTHER GEAR, BUT NO POWER TRANSFER. TRAFFIC WAS HEAVY & SHOULDER WAS SMALL. DRIFTED TO STOP IN SHOULDER & CALLED 911. POLICE CAME & PROTECTED MY VEHICLE WHICH WAS IN AN EXTREMELY BAD POSITION. I HAD NOWHERE TO GO IF I WANTED TO MOVE TO A SAFER POSITION. I HAD TO WAIT IN VEHICLE UNTIL POLICE CAME. IT WAS SUNDAY, TOW TRUCK OPERATOR WAS ON CALL. ALL TOTAL I WAS IN THAT LOCATION FOR MORE THAN AN HOUR. HAD CAR TOWED TO LOCAL MECHANIC WHO DIAGNOSED IT TO BE SHATTERED FLYWHEEL AT LEAST. PROBABLY MORE DAMAGE, BUT RECOMMENDED TO HAVE IT SERVICED AT A FORD DEALERSHIP DUE TO THEIR INTERNAL SERVICE BULLETINS NOTING THIS ISSUE. BULLETIN #19-2236 8/6/2019

MY BREAKS ARE SUPER SENSITIVE. JUST TAPPING THE BREAK AT SLOW SPEEDS WILL CAUSE IT TO LOCK UP THE BREAKS. AT HIGH SPEEDS IT IS A LITTLE BETTER BUT STILL HAVE TO CONSTANTLY ADJUST THE AMOUNT OF PRESSURE APPLIED TO AVOID SKID/ABS FROM KICKING IN. BROUGHT TO DEALER FOR REPAIRS AND THEY REPLACED BREAK BOOSTER PART B. THAT DID NOT CORRECT THE ISSUE. HAS BEEN LIKE THIS SINCE I BOUGHT IT IN 2019. I WAS TOLD "IT WAS A BREAK FLAP". NO SUCH THING. MY BROTHER HAS A VEHICLE FROM SAME MANUFACTURER SAME YEAR DIFFERENT MAKE AND THE MASTER CYLINDER WAS RECALLED AND THAT CORRECTED HIS ISSUE. HAVING BREAKS THAT YOU CAN'T TRUST IS A HORRIBLE FEELING EVEN WORSE HEADING INTO WINTER. IS THIS A COMMON ISSUE FOR 2015 FORD EDGES? BECAUSE THIS IS LEAVING ME WITH BAD FEELINGS TOWARD FORD MORTOR COMPANY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE VEHICLE WAS TAKEN TO DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136) FOR THE FREE REPAIR. THE CONTACT STATED THAT AFTER THE REPAIR WAS PERFORMED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED AND IT WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,289.

WHEN PARKING THE VEHICLE THE SHIFTER GOT STUCK IN PARK BUT THE VEHICLE ITSELF WAS STUCK IN NEUTRAL. HAD TO PUT ON PARKING BRAKE AND GET VEHICLE TOWED (09/20). VEHICLE WAS FIXED. ISSUES WITH ELECTRONICS ON SHIFTER (10/19/20). REVERSING OUT OF DRIVEWAY ONTO STREET. WHEN I ATTEMPTED TO SHIFT INTO DRIVE THE VEHICLE WOULD NOT SHIFT OUT OF NEUTRAL. COASTED DOWN THE HILL 500' AND PULLED OVER TO THE SHOULDER AT INTERSECTION. SHIFTER WOULD MOVE BUT THE INDICTOR ON THE DASH WOULD NOT SAY IT WAS OUT OF NEUTRAL. I TRIED A FEW THINGS BEFORE PUTTING IT INTO PARK WHICH AGAIN LOCKED UP THE SHIFTER. SHIFTER WAS STUCK IN PARK BUT VEHICLE WAS IN NEUTRAL. HAD TO HAVE THE VEHICLE TOWED AGAIN TO FORD DEALERSHIP. THIS TIME IT WAS THE SHIFTER BUSHING FELL APART. WAITING TO SEE WHAT HAPPENS NEXT WITH THIS ISSUE. LUCKILY IT WAS ONLY MYSELF AND NOT MY CHILDREN IN THE VEHICLE WHEN I HAD TO COAST DOWN THE HILL AND LEFT AT AN INTERSECTION.

MOVABLE SUNROOF WAS DISCOVERED WITH CRACK RUNNING FORE AND AFT. NO APPARENT IMPACT DAMAGE AND VEHICLE IS KEPT IN GARAGE WHEN NOT IN OPERATION.

THE FLEX PLATE/FLYWHEEL HAS NOW FAILED FOR THE 3RD TIME IN LESS THAN 2 YEARS. THIS IS CONFIRMED BY AN AUTHORIZED FORD DEALERSHIP AND STILL HAS NO RECALL ON THIS PART THAT IS CLEARLY A MANUFACTURER DEFECT. THE DAMAGED FLEX PLATE HAS CAUSED MY 2015 FORD EDGE TO HAVE A TERRIBLE RATTLING NOISE AND CAUSES CONCERN FOR SAFETY IF THIS PART WHERE TO BREAK APART WHILE DRIVING CAUSING THE WHEELS OR MOTOR TO LOCK UP WHILE IN MOTION. ISSUE BEGAN WHILE CITY DRIVING

THIS IS A RE-OCCURRENCE OF THE ISSUE REPORTED AS NHTSA COMPLAINT 11317068. ON 09/01/2020, A DISTINCT RATTLING SUDDENLY OCCURRED WHEN DRIVING THE VEHICLE. GIVEN THAT THIS IS THE EXACT SOUND THAT OCCURRED SIX MONTHS EARLIER WITH THE FLEXPLATE FAILURE, I IMMEDIATELY DROVE TO THE DEALER. (THE FIRST EVENT ENDED IN A CATASTROPHIC FAILURE AT HIGHWAY SPEEDS BECAUSE THE DEALER COULD NOT DIAGNOSE THE PROBLEM AND DID NOT KNOW IF ANYTHING WAS WRONG SO I KEPT DRIVING THE VEHICLE DESPITE THE RATTLING.) THIS TIME I WAS ABLE TO SAFELY DRIVE TO THE DEALER AND THE DEALER REPLACED THE FLEXPLATE UNDER PART WARRANTY (WITH THE VEHICLE AT THE DEALER FOR REPAIRS FROM 9/1/20 TO 10/8/20). IN MY PREVIOUS NHTSA COMPLAINT, I LISTED FOUR OTHER IDENTICAL NHTSA COMPLAINTS ON THE SAME MODEL. IN THE INTERVENING SIX MONTHS, I HAVE FOUND TWO MORE COMPLAINTS OF AN IDENTICAL NATURE - NHTSA IDS (11327304 AND 11320476). THIS IS CLEARLY A SYSTEMIC ISSUE WITH THE POTENTIAL FOR LOSS OF CONTROL AT HIGHWAY SPEEDS AS HAS BEEN DOCUMENTED. I URGE A SPECIFIC INVESTIGATION OF THIS MODE OF FAILURE.

THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS.

MY WIFE AND I OWN A 2015 FORD EDGE WITH APPROXIMATELY 65K MILES. IT IS A DAILY DRIVER FOR MY WIFE. THE VEHICLE STARTED MAKING A BAD RATTLING NOISE A COUPLE DAYS AGO. WE ALREADY HAD AN APPT. FOR AN OIL CHANGE AT THE LOCAL FORD DEALERSHIP SO I TOLD HER NOT TO DRIVE IT AND TO HAVE THEM CHECK IT OUT WHEN SHE TOOK IT IN. UPON ARRIVAL TO THE FORD DEALERSHIP, THE TECHNICIAN POPPED THE HOOD, LISTENED FOR A MOMENT AND REPLIED, "I'M 99.9% SURE I KNOW THAT NOISE". HE FURTHER EXPLAINED THEY WOULD NEED TO GET A BORE SCOPE AND LOOK AT THE FLEX PLATE AS THESE VEHICLES HAVE HAD AND ARE HAVING ISSUES WITH THE FLEX PLATES CRACKING/BREAKING. THEY KEPT THE VEHICLE MOST OF THE DAY AND CALLED BACK LATER THAT EVENING STATING THAT'S WHAT IT WAS AND THEY NEEDED TO PULL THE TRANSMISSION TO DETERMINE HOW MUCH DAMAGE WAS DONE. THE NEXT DAY THE DEALERSHIP CALLED BACK STATING IT HAS TO HAS A NEW ENGINE DUE TO FLEX PLATE FAILURE, AGAIN. THE COST OF THE REPAIRS ARE ESTIMATED TO BE $5600 AS IT IS OUT OF WARRANTY. THE FORD DEALERSHIP ALSO STATED THIS WILL BE THE 3RD FLEX PLATE THAT THIS VEHICLE WILL HAVE HAD: REPAIRED IN 2017, REPAIRED IN 2018 AND NOW 2020. SO THIS WILL BE THE 4TH FLEX PLATE THIS VEHICLE HAS SEEN IN 5 YEARS COUNTING THE ORIGINAL ONE. MY WIFE ORIGINALLY HEARD THE NOISE WHEN SHE STARTED IT AT WORK TO GO PICK UP OUR TODDLER FROM DAY CARE. IT IS VERY LOUD AT IDLE, SORT OF SOUNDS LIKE A DIESEL ENGINE. I'M VERY THANKFUL (AND ACCORDING TO THE FORD DEALERSHIP) THIS DID NOT HAPPEN ON THE HIGHWAY AS SHE COULD HAVE LOST ALL POWER TO THE VEHICLE CAUSING AN ACCIDENT.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WHICH MADE THE VEHICLE DIFFICULT TO TURN AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RESEARCHED THE ISSUE AND DIAGNOSED THE VEHICLE WITH CORROSION IN THE ELECTRIC POWER STEERING GEAR MOTOR BOLTS. THE MECHANIC REFERRED THE CONTACT TO HENDERSON FORD (810 RIDGE RD, WEBSTER, NY 14580 (585) 787-1700) WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS CONTACTED AND PROVIDE THE CONTACT WITH A CASE NUMBER AND REFERRED HIM TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000.

DISCOVERED NON-IMPACT WAVY CRACKS ON THE BACK PANEL OF MY PANORAMIC SUNROOF AS IT WAS PARKED IN A PARKING LOT AT WALGREEN'S. WAS NOT PARKED UNDER ANY TREES OR OTHER STRUCTURES. CAR STAYS IN GARAGE AND ROOF IS RARELY USED. UPON AN INTERNET SEARCH, THIS APPEARS TO BE COMMON WITH FORD EDGES AND THERE IS A CLASS ACTION LAWSUIT. THIS IS A MANUFACTURER DEFECT.

ACCORDING TO LOCAL DEALERSHIP, A COMMON PROBLEM WITH LUG NUTS SWELLING. DEALER COULDN'T REMOVE WHEELS AND ROTATE TIRES IN ACCORDANCE WITH TIRE MFG. (GOODYEAR) GUIDLINES.

MY 2015 FORD EDGE HAS HAD THE ENGINE LIGHT TURN ON AND OFF SINCE APRIL. AFTER FINDING OUT THAT THERE IS A MISFIRE IN THE 4TH CYLINDER, WE REPLACED THE SPARK PUGS AND THE PROBLEM SEEMED TO GO AWAY. HOWEVER, ABOUT A MONTH LATER, THE ENGINE LIGHT WAS BACK ON AND THE CAR WAS HAVE DIFFICULTY ON COLD START. TOOK IN TO FORD AND WAS TOLD COOLANT IS LEAKING INTO THE 4TH CYLINDER AND THE ONLY FIX WOULD BE TO REPLACE THE ENTIRE ENGINE.

WHILE DRIVING 9/10/2020 ON LOCAL STREET APPROX 35MPH BRAKE PEDAL WENT TO FLOOR, NEEDED TO PUMP BRAKES TO SLOW DOWN. REPLACED BRAKE LINE AT MR. TIRE. THIS WAS LEFT REAR BRAKE LINE THAT RUPTURED. VEHICLE WAS AT FORD DEALER FOR BRAKE CHECK 8/6/2020 AND PASSED INSPECTION. ON 12/8/2019 SAME THING HAPPENED TO LEFT FRONT BRAKE. FORD ISSUED A RECALL TODAY ON FRONT BRAKE LINE. I CALLED AND WAS TOLD I SHOULD RECEIVE RECALL LETTER IN A FEW WEEKS FOR FRONT BRAKE LINE. I FEEL UNCOMFORTABLE DRIVING A CAR WITH DEFECTIVE BRAKES. NO RESOLUTION AS OF TODAY. CALLED FORD DEALER & HOTLINE AND WAS TOLD TO WAIT FOR LETTER BEFORE TAKING ACTION.

SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH POSES A SAFETY THREAT. THIS OBVIOUS DESIGN DEFECT POSES A SAFETY THREAT. FURTHER, I SEE MANY OTHER FORD EDGES OUT ON THE ROAD WITH THIS SAME DEFECT WHICH POSES A SAFETY THREAT TO NUMEROUS DRIVERS ON THE ROAD. ORDINARY WEAR AND TEAR COULD NOT ACCOUNT FOR THIS PROBLEM SO SOON IN THE LIFE OF THE VEHICLE AND VERY SHORTLY AFTER I PURCHASED IT. (CERTIFIED, PRE-OWNED FROM THE DEALERSHIP). I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR THAT WOULD CAUSE THIS DEFECT.

THE LIFT GATE WHEN IT'S OPEN WILL RANDOMLY START CLOSING ON ITS OWN. NO BUTTON HAS BEEN PUSHED AT ALL AND IT JUST STARTS CLOSING. IT DOES NOT SENSE THAT ANYONE IS THERE AND IF I DON'T MOVE QUICKLY ENOUGH OUT OF THE WAY IT WOULD CLOSE ON ME. IT HAS DONE THIS MANY TIMES AND MOST RECENTLY THIS MORNING AS I WAS TAKING SOME THINGS OUT OF THE BACK AND AND THE LIFT GATE STARTED CLOSING ON ITS OWN AND HIT ME IN THE HEAD AND I MOVED OUT OF THE WAY AS QUICK AS I COULD. I'M VERY NERVOUS IF ONE TIME I MAY NOT BE ABLE TO GET OUT OF THE WAY IN TIME.

AFTER STOPPING TO PARK THE CAR IN A STREET PARKING SPOT (THE VEHICLE WAS STATIONARY), I PLACED THE GEAR SHIFTER IN PARK, HOWEVER THE VEHICLE WENT INTO REVERSE. THE SHIFTER CABLE BUSHING DEGRADED AND FELL OFF THE CABLE WHICH DETACHED THE CABLE FROM THE TRANSMISSION. I KNOW THAT OTHER FORD VEHICLES HAVE THE SAME ISSUE, BUT THERE IS NO RECALL ISSUED FOR FORD EDGE VEHICLES EVEN THOUGH THEY HAVE THE SAME PROBLEM. THE DEALERSHIP REPLACED THE WHOLE CABLE (CLAIMED THAT THE BUSHING IS PART OF THE CABLE) AND CHARGED ME $700. THE DEALERSHIP INVOICE AND A COUPLE OF PICTURES OF THE MISSING BUSHING ARE ATTACHED AS A PDF DOCUMENT.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHILE AT A COMPLETE STOP WITHOUT WARNING. HE ALSO STATED THAT THE VEHICLE WOULD VIBRATE UPON TURNING ON THE AIR CONDITIONING. THE CONTACT TOOK THE VEHICLE TO ROCKWALL FORD (990 E INTERSTATE 30, ROCKWALL, TX 75087) WHERE HE WAS INFORMED THAT THE FLEX PLATE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. SINCE FILING THE CLAIM, NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 100,984.

SUN ROOF GLASS HAS CRACKED AND HAS BEEN ADVANCING AS TIME PROGRESSES, IT CANNOT BE FELT FROM UNDER OR TOP OF THE GLASS.

FLEXPLATE CRACKED. ONLY 53,000 MILES AND REQUIRES A NEW SHORT BLOCK ENGINE REPLACEMENT. THE FLEXPLATE IS NOTED TO BE A DEFECTIVE PART FROM FORD. THIS SHOULD NOT HAPPEN ON A VEHICLE WITH ONLY 53,000 MILES. THE CRANKSHAFT, PISTONS, FLEXPLATE, TORQUE CONVERTER AND MANY MORE PARTS ALL HAVE TO BE REPLACED ON MY VEHICLE. THIS ISSUE COULD RESULT IN SERIOUS CRASH OR EVEN DEATH. *TR

MY 2015 FORD EDGE HAS ONLY 16,500 MILES ON IT AS I ONLY USE IT ON OCCASION. THIS WEEK THE POWERTRAIN SYMBOL CAME ON AND A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON!! I WAS DRIVING ON THE FREEWAY WHEN THIS OCCURRED. *TR

ENGINE LIGHT KEPT COMING ON AND THEN TURNING OFF. HAD CAR INSPECTED AND THERE WAS A MISFIRE IN CYLINDER 3. AFTER FURTHER INSPECTION, THERE IS COOLANT LEAKING INTO THE 3RD CYLINDER. THE ONLY FIX IS TO REPLACE THE ENGINE. *TR

THE FORD EDGE HAS A CRACKED FLEXPLATE AND EMITS A RATTLING NOISE AND FORD WILL NOT ADDRESS THE PROBLEM. A CRACKED FLEXPLATE SHOULD NOT HAPPEN, LET ALONE AT 50K. THE VEHICLE NOW SOUNDS LIKE A DIESEL AND PUTS THE DRIVER AND OTHERS AT RISK. SHOULD THE FLEXPLATE FAIL, THE RESULTING DAMAGES AND INJURIES COULD BE DEADLY. THIS HAPPENS ARE STARTUP AND WHEN SLOWING DOWN. *TR

THE BRAKE HOSE SPLIT WHILE DRIVING. I LOST BRAKE PEDAL. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO DECREASE IN SPEED. I WAS FORCED TO COAST INTO A PARKING LOT. *TR

2015 FORD EDGE. CONSUMER WRITES IN REGARDS TO STEERING GEAR MOTOR BOLTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAS HAD WATER LEAKAGE ISSUE. RAIN WATER WOULD POOL ON THE DRIVER'S SIDE FLOOR. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS FOR THE STEERING GEAR. *JS

THE PANORAMIC SUNROOF HAS SPIDER WEB CRACKS. THERE WAS NO IMPACT TO THE WINDOW OR CAR AND NO EXTREME TEMPERATURE CHANGE. IT WAS IN THE GARAGE WHEN WE NOTICED IT. *TR

I WAS DRIVING DURING MY NORMAL ROUTINE, FROM PICKING UP MY BABY AT DAYCARE TO GO HOME WHEN A RATTLE NOISE SUDDENLY STARTED. IT WAS NOT TOO LOUD IN THE BEGINNING, BUT AS I APPROACHED THE HOUSE, THE NOISE STARTED GETTING LOUDER AND LOUDER MOSTLY WHEN IDLING AT STOP SIGNS OR RED LIGHTS, FOR EXAMPLE. THE 2015 FORD EDGE AWD 2.0 L ECOBOOST IS 4.5 YEARS OLD AND HAS 66,000 MILES. THE DAY AFTER, I TOOK THE CAR TO A FORD DEALERSHIP AND WAS TOLD THAT THE FLEX PLATE WAS BROKEN AND SO IS PRETTY MUCH EVERYTHING THAT IS ATTACHED TO IT INCLUDING THE CRANKSHAFT, TORQUE CONVERTER, AND FLUID PUMP AND THAT I WOULD NEED TO REPLACE THE WHOLE ENGINE. FORD PROVIDED ME A CASE NUMBER, BUT NO FURTHER ASSISTANCE SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY. THE CAR IS CURRENTLY AT THE AUTHORIZED DEALERSHIP. I WAS QUOTED $7,300 TO FIX THE VEHICLE. A PROBLEM WITH A FLEX PLATE CAN BE VERY DANGEROUS AS I'M UNDERSTANDING THAT THEY TRANSMIT THE POWER FROM YOUR ENGINE TO THE TRANSMISSION. I COULD HAVE LOST MY ABILITY TO CONTROL THE VEHICLE'S POWER. A BAD FLEX PLATE COULD POTENTIALLY CAUSE A LOSS OF POWER TO THE WHEELS AND RESULT IN AN ACCIDENT. IN ADDITION, THE FLEX PLATE BROKE THE CRANK SHAFT AND TORQUE CONVERTER, WHICH ALSO PREVENTS THE ENGINE TO FUNCTION PROPERLY. MY VEHICLE IS LESS THAN 5 YEARS OLD AND THIS HAS HAPPENED ALREADY WITH IT. I'M FORTUNATE TO HAVE NOT SUFFERED AN ACCIDENT BECAUSE OF THIS.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WARNING LIGHT WAS ILLUMINATED. SEVERAL HOURS LATER THE FAILURE RECURRED. ADDITIONALLY, THE SERVICE ADVANCE TRAC, POWER STEERING FAILURE, AND HILL ASSIST INOPERABLE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WERE TWO NHTSA CAMPAIGNS FOR SIMILAR FAILURES, NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MECHANIC ALSO STATED THAT THERE WAS NO COMMUNICATION BETWEEN THE POWER STEERING, PARKING ASSIST, AND THE POWER STEERING MODULE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,022.

MILEAGE AT EVENT: 79,000 ON 2/14/20 A RUMBLING NOISE FROM UNDER THE HOOD BEGAN WHEN THE VEHICLE WAS AT IDLE, MORE PRONOUNCED AT START-UP, AND THE NOISE SUBSIDED WHEN UNDER POWER. TOOK TO DEALER ON 2/20/20 AND THE MECHANIC COULD NOT DIAGNOSE THE PROBLEM. NOISE CONTINUED AT START-UP AND WHEN AT IDLE. ON 2/25/20 WHILE TRAVELING AT 70 MPH ON THE INTERSTATE, ALL PROPULSIVE POWER WAS LOST YET ENGINE COULD STILL REV AND ALL POWER FUNCTIONS REMAINED (STEERING, BREAKING, AUXILIARY POWER, ETC.). PULLED OFF THE ROAD AND TURNED ENGINE OFF. COULD NOT RE-START VEHICLE AND VEHICLE WAS TOWED TO THE DEALER. INITIAL INSPECTION SHOWED THAT THE FLEXPLATE HAD SPLIT INTO TWO PIECES. ONE INNER PORTION REMAINED CONNECTED TO THE CRANKSHAFT, THE OTHER OUTER PORTION CONNECTED TO THE TORQUE CONVERTER. (SEE ATTACHED PICTURE OF FLEXPLATE.) DURING THE FAILURE, THE BROKEN FLEXPLATE DESTROYED THE BENDIX GEAR ON THE STARTER WHICH WAS ALSO REPLACED. IN ADDITION, THE CRANKSHAFT SEAL WAS REPLACED WHICH INDICATES AN ALIGNMENT ISSUE MAY BE THE ROOT CAUSE. THIS IS SIMILAR TO PREVIOUSLY REPORTED COMPLAINTS WITH NHTSA IDS (11218798, 11194165, 111277542, 11204923) AND RELATED TO FORD SERVICE BULLETIN 19-2236 (DATED 06 AUGUST 2019) AS WELL AS FORD COMMUNICATION SSM 47398 (NHTSA ID 10144200). OF THE PREVIOUS COMPLAINTS, TWO HAVE HAD REPEAT FAILURES, LIKELY INDICATING AN INHERENT ALIGNMENT AND ENGINEERING FLAW WITH THE VEHICLE. NOTE THAT THE 2015 FORD EDGE WAS THE FIRST FORD VEHICLE TO HAVE THE 2ND GENERATION 2.0 L ECOBOOST GTDI WITH TWIN-SCROLL TURBO. I BELIEVE THAT THIS IS JUST THE BEGINNING OF FLEXPLATE FAILURES AS MORE 2015 - 2018 FORD EDGES REACH THE ~75,000 MILE MARK. SAFETY COMMENT: THE VEHICLE WAS IN MOTION AT 70 MPH WHEN I HEARD A LOUD CRACK AND LOST ALL PROPULSIVE POWER. WHILE I WAS ABLE TO SAFELY GLIDE TO A STOP, THIS COULD HAVE BEEN MORE DANGEROUS AT A HIGH TRAFFIC TIME.

TL* THE CONTACT OWNS A 2015 FORD EDGE. CONTACT STATED THAT PARKED WITH THE VEHICLE IDLING, THE VEHICLE EPS WARNING LIGHT ILLUMINATED. CONTACT PLACED THE VEHICLE IN REVERSE, TURNED THE STEERING WHEEL WHICH CEASED TO OPERATE CORRECTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BEST REPAIRED BY AN AUTHORIZED FORD DEALER. THE VEHICLE WAS TOWED TO DOWNS FORD, INC. 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, (877) 868-1848) WHERE THE PROGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBERS: 19V632000 (STEERING) AND 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN ABNORMALLY LOUD SOUND EMANATED FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLEX PLATE ON THE FLYWHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CORWIN FORD TRI CITIES LOCATED AT (1225 N AUTO PLEX WAY, PASCO, WA 99301, (888) 379-9774, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

WHILE PARKED IN MY HOME GARAGE, ABOUT 3-5 MIN AFTER TURNING OFF MY VEHICLE, THE BACK WINDOW EXPLODED AND SHATTERED. THE EXPLOSION WAS LOUD ENOUGH TO BE HEARD THROUGHOUT THE INSIDE THE HOUSE WITH THE GARAGE DOOR SHUT. TIME WAS APPROXIMATELY 8:30 PM. PRIOR TO PARKING THE CAR I HAD COMMUTED APPROXIMATELY 7 MILES FROM WORK. I DID USE THE FRONT AND REAR DEFROST FOR APPROXIMATELY 5 MINUTES OF THE COMMUTE, BUT HAD SWITCHED TO NORMAL AUTO TEMPERATURE CONTROL FOR MOST OF THE DRIVE. IT WAS ABOUT 35 DEGREES OUTSIDE.

LUG NUTS COULD NOT BE REMOVED WITH MANUFACTURER'S LUG NUT WRENCH, AFTER A TIRE DEFLATED WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY. THE WRENCH WOULD NOT FIT OVER THE LUG NUTS. AN AFTERMARKET LUG NUT WRENCH WOULD ALSO NOT REMOVE THE NUTS (21MM WAS TOO SMALL; 22MM WAS TOO LARGE). THE LUG NUTS ON THE WHEELS ARE ORIGINAL MANUFACTURER INSTALLED NUTS. CAR HAD TO BE DRIVEN ON THE FLAT TIRE TO SERVICE CENTER FOR WHEEL REMOVAL, DESTROYING THE TIRE IN THE PROCESS.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING WHEEL BECAME FIRM. THE CONTACT STATED THAT ADDITIONAL EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (6975 HIGHLAND RD, WATERFORD TWP, MI 48327, (248) 674-4781) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOLT DETACHED, WHICH CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

THE BACK SECTION OF THE PANORAMIC SUNROOF GLASS HAS DEVELOPED A CRACK. NO OBVIOUS EXTERNAL STRIKE. THE VEHICLE IS PARKED INSIDE IN A TEMPERED ENVIRONMENT. WHEN SEARCHING FOR GLASS REPLACEMENT, I FOUND A NUMBER OF SIMILAR COMPLAINTS.

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

I HAVE A 2015 FORD EDGE AND AS I WAS DRIVING HOME LAST NIGHT ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED IN MY REAR VIEW MIRROR AND NOTICED MY REAR WINDOW SHATTERED. I WAS NOT INVOLVED IN AN ACCIDENT AND NOTHING HIT MY CAR. I CAME OFF THE HIGHWAY AND PULLED INTO A PARKING LOT, INSPECTED THE REAR WINDOW AND IT HAD BEGAN TO FALL APART. I CONTACTED FORD AND THERE ARE NO OPEN RECALLS ON MY VEHICLE. I DID A QUICK SEARCH ONLINE AND NOTICED THAT MANY FORD CUSTOMERS HAVE HAD THE SAME ISSUE.

HELLO I HAVE A 2015 FORD EDGE TITANIUM WITH THE PANORAMA SUNROOF AND IT CRACKED FOR NO APPARENT REASON! THE VEHICLE ONLY HAD 49000 MILES WHEN I PURCHASED IT AND IT CRACKED WITH ME ONLY HAVE PUT A FEW THOUSAND MILES ON IT! I NEVER OPEN THE SUNROOF AND I HAD TOOK IT TO THE FORD DEALERSHIP I BOUGHT IT FROM AND THE EXTENDED WARRANTY WILL NOT COVER IT! I HAD TAKEN IT TO A GLASS COMPANY TO SEE IF THEY COULD FIGURE OUT WHY IT CRACKED AND THEY SEEM NO IMPACT MARKS ANYWHERE. THEY SAID THAT THE GLASS HAD FAILED FROM EITHER HEAT OR A IMPERFECTION IN THE GLASS. SO I GOT ONLINE AND WAS RESEARCHING IF ANYONE ELSE HAS HAD THE PROBLEM AND THERE ARE A LOT OF PEOPLE THAT HAVE HAD THE SAME ISSUE! SOME PEOPLE REPORTED IT HAVING HAPPENED TO THEM MULTIPLE TIMES. THANK YOU FOR READING THIS I BELIEVE SOMETHING NEEDS TO BE DONE TO GET THIS FIXED RIGHT!

MY CAR WAS PARKED IN A DRIVEWAY, NOT RUNNING AND I HEARD A HUGE LOUD NOISE. I WALKED OVER TO MY VEHICLE AND THE REAR WINDSHIELD HAD COMPLETELY BLEW OUT AND SHATTERED.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S WIFE WAS SEATED INSIDE THE VEHICLE, THE REAR WINDOW EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MIDLAND FORD LINCOLN, INC. (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDOW. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24851003. THE FAILURE MILEAGE WAS 64,000.

MY PANORAMIC MOONROOF IS CRACKED. THERE'S NO VISIBLE SIGN OF DAMAGE AND IT APPEARS THAT THIS IS A SYSTEMIC PROBLEM WITH THE FORD EDGE MOONROOF'S.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED HAWK FORD (2525 E MAIN ST, ST CHARLES, IL 60174, (630) 584-1800) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

ON THE EVENING OF NOVEMBER 9, 2019, I WAS DRIVING HOME FROM MY DAD'S HOUSE. THIS IS A 2 HOUR DRIVE. I WAS HEADING WEST, AND THE SUN WAS BOTHERING ME, SO I MOVED THE PASSENGER SUN VISOR TO BLOCK THE SUN. WHEN DOING SO, THE VISOR ACCIDENTALLY HIT THE BUTTON WHICH THEN OPENED THE ROOF TO REVEAL THE SUNROOF (GLASS). I WAS FINE WITH THIS SINCE IT WAS A NICE DAY. AFTER AROUND 20-30 MINUTES I LOOKED UP AND SAW A COUPLE OF WAVY LINES ON THE SUNROOF GLASS, RUNNING VERTICALLY FROM HOOD-END TO BACK. I THOUGHT POSSIBLY IT WAS TAR FROM THE ROAD WHICH MAYBE HAD FLOWN UP ON MY ROOF. AFTER A WHILE, I BECAME MORE CURIOUS ABOUT THE WAVY LINES, SO LOOKED MORE CLOSELY. THERE WAS IN FACT 3 WAVY LINES (CRACKS) RUNNING VERTICALLY DOWN THE LARGER SECTION OF THE SUNROOF GLASS, WHICH THEN MEET UP WITH A HORIZONTAL WAVY CRACK. I WAS SHOCKED AND DISMAYED. I RARELY OPEN THE SUNROOF, SO HAD NO IDEA THE CRACKS WERE THERE, HOW OR WHEN THEY OCCURRED. MY HUSBAND AND I HAD HAND WASHED THE CAR APPROXIMATELY 1 MONTH AGO, AND DID NOT SEE THESE WAVY CRACKS AT ALL. AFTER RETURNING HOME, I RESEARCHED THE FORD EDGE SUNROOF ON THE INTERNET. IT WAS THERE THAT I FOUND THAT MANY MANY OTHER FORD EDGE OWNERS HAVE EXPERIENCED THESE SAME ODD WAVY CRACK(S) IN THEIR SUNROOFS. OBVIOUSLY THIS IS NO COINCIDENCE. AND THE FACT THAT THESE CRACKS ARE WAVY, MAKES SENSE THAT THEY WERE CAUSED BY STRESS, AND MORE THAN LIKELY ARE BEING CAUSED BY A MANUFACTURER'S DESIGN FLAW. I ASK, ALONG WITH MANY OTHER FORD EDGE OWNERS, FOR YOU TO PLEASE RESEARCH THIS PROBLEM. BY NO FAULT OF MY OWN DID THIS OCCUR. AND SINCE SO MANY OTHER OWNERS ARE EXPERIENCING THE SAME PROBLEM, WE ALL ASK YOUR ASSISTANCE TO HAVE FORD MOTOR CO. REIMBURSE US FOR THE REPAIR.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE STEERING BOLTS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24732252, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

WAVY SPIDER LIKE CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT. I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED MOST OF THE TIME.

SERVICE ADVANCE TRAC LIGHT, HILL START ASSIST, TRACTION CONTROL, WRENCH LIGHT, AIRBAG LIGHT AND BREAK LIGHT ALL COME ONE SIMULTANEOUSLY. GETS STUCK ON PARKING BREAK WHILE IN PARK AND POWER STEERING GOES OUT WHILE DRIVING. SPENT OVER $700 WITH LOCAL FOR DEALERSHIP TRYING TO FIX IT. AFTER IT BEING IN THE SHOP THE FOR 3 WEEKS THE SAME THING STARTED HAPPENING A FEW HOURS AFTER PICKUP. THE DEALERSHIP CLAIMS THAT FORD KNOWS ABOUT THE ISSUE BUT THEIR ISN'T JUST A ONE ALL FIX ALL. OTHER FORD MODELS HAS HAD THE SAME ISSUES IN THE PAST AND HAD RECALLS ON THEM. NEED THIS ISSUE FIXED!! IT'S BEEN LIKE THIS SINCE THE DAY THAT I PURCHASED IT (8/13/2019) FROM THE BIG RED KIA IN NORMAN.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE REAR WINDSHIELD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY AND THEY WERE TO SEND SOMEONE TO INSPECT THE VEHICLE. NAPLETON FORD LIBERTYVILLE (LOCATED AT 1010 N MILWAUKEE AVE, LIBERTYVILLE, IL 60048, 877-816-4872) WAS CONTACTED, BUT HAD NOT CALLED THE CONTACT BACK. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: CAS24629948 AND CAS24629949. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *LN*JB

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

UPON STARTING MY VEHICLE THIS MORNING 10-11-19 A SYSTEM INDICATOR LIGHT CAME ON RELATED TO THE TRACTION CONTROL. THE STABILITY CONTROL LIGHTS (2 LIGHTS) ARE ON AND STAY ON - THEY ARE NOT FLASHING. NOT SURE WHAT TO DO?

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE VEHICLE WAS IDLING, A RATTLING AND KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO ALL STAR FAMILY FORD (13301 INTERSTATE 27, AMARILLO, TX 79119) WHERE IT WAS DIAGNOSED THAT THE ENGINE FLEX PLATE WAS CRACKED. THE FLEX PLATE WAS REPLACED, BUT THE FAILURE RECURRED APPROXIMATELY 18 MONTHS LATER. THE MANUFACTURER PROVIDED CASE NUMBER: 24397434. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) WAS RECEIVED. AFTER CONTACTING STUTEVILLE FORD OF TAHLEQUAH (145 GEORGE GUESS RD, TALEQUAH, OK) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY SUN/PANORAMIC ROOF IS SPIDER CRACKED ALL THE WAY ACROSS THE FIRST PANEL (THAT SITS OVER THE DRIVER) FROM EXCESS HEAT. THE VEHICLE HAS NOT BEEN PARKED UNDER TREES, OVERPASSES, OR ANYWHERE THAT ROCKS OR OBJECTS COULD FALL ON TOP OF THE VEHICLE AND CRACK THE GLASS.

VEHICLE MOON ROOF DISPLAYING STRESS FRACTURES. NOT COVERED UNDER WARRANTY, HAS THE PROBABILITY TO EXPLODE WHILE DRIVING. AS A QUICK INTERNET SEARCH WILL SHOW YOU THIS IS A KNOWN SAFETY ISSUE FROM THE MANUFACTURER WHO REFUSES TO COVER THE COST OR RECALL. I BELIEVE THIS TO BE A SAFETY ISSUE. I'M WORRIED IT WILL BREAK WHILE DRIVING, AND I HAVE TWO SMALL KIDS IN CAR SEATS DIRECTLY BELOW WHERE THE CRACKS ARE. I DO NOT HAVE THE MONEY TO REPLACE, AND THIS VEHICLE IS LESS THAN 5 YEARS OLD. THERE IS NO REASON THIS SHOULD BE OCCURRING.

I OWN A 2015 FORD EDGE TITANIUM TRIM. BOTH PANORAMIC SUN ROOFS HAVE DEVELOPED CRACKS FOR NO APPARENT REASON. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AS I CAN HEAR THE GLASS GRINDING AS THE CAR FLEXES WHILE DRIVING. EACH ROOF PANEL DEVELOPED THESE CRACKS AT DIFFERENT TIMES. IN NEITHER INSTANCE WAS THE CAR SUBJECTED TO UNUSUAL OR SEVERE DRIVING CONDITIONS.

VEHICLE HAS BEEN SITTING IN MY GARAGE FOR ALMOST A MONTH (AS I WAS AWAY TRAVELING FOR WORK) AND MY WIFE NOTICED WAVY CRACKS ALL ACROSS THE REAR GLASS PANEL OF THE PANORAMIC SUNROOF (FIXED GLASS PANEL THAT DOES NOT MOVE) WHEN WE WERE OUT DRIVING THIS PAST WEEKEND. THERE IS NO INDICATION OF HOW THIS CRACKED, CAR WAS STATIONARY AS I AM THE ONLY ONE WHO DRIVES IT. THERE HAS BEEN NO IMPACT TO THE TOP, AND AFTER DOING RESEARCH THIS SEEMS TO BE AN ALL-TO-COMMON OCCURRENCE IN THIS VEHICLE MODEL AND SOME OTHER FORD VEHICLES AS WELL. I AM AFRAID IF THIS CRACKS FURTHER IT MAY CAUSE A SAFETY RISK INSIDE THE CABIN WITH BROKEN GLASS. THERE IS NO RECALL TO-DATE ON THIS GLASS ISSUE, BUT I AM AWARE OF A CLASS ACTION LAWSUIT FILED AGAINST FORD BECAUSE OF THIS ISSUE.

PURCHASED A USED 2015 "CERTIFIED" FORD EDGE TITANIUM 3 MONTHS AGO NOW. THE SUNROOF WILL NOT CLOSE. I AM BEING INFORMED ITS THE SUNROOF RACKS AND THOSE ARE NOT COVERED IN EITHER MY CERTIFIED WARRANTY OR MY POWER TRAN WARRANTY. HOW CAN A SUNROOF ONLY USED 3 TIMES RACKS BREAK UNLESS THEY WERE ALREADY MESSED UP AND THE DEALERSHIP THOUGHT IT WOULD BE EASIER TO GET RID OF INSTEAD OF FIXING.

BACK PART OF PANAROMIC SUNROOF HAS SPIDER CRACKS; VEHICLE HAS 40K MILES

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCLERATED SLIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO AUFFENBERG FORD BELLEVILLE (901 S ILLINOIS ST, BELLEVILLE, IL 62220, (618) 624-2277) WHERE IT WAS DIGANOSED THAT THE TRANMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

I STARTED MY CAR AND TURNED ON TO A BUSY STREET. MY CAR THEN SLOWED TO AN ALMOST IMMEDIATE STOP. I RECEIVED AN ERROR MESSAGE STATING HILL ASSIST UNAVAILABLE (I WASN'T ON A HILL AT ALL), THEN A WRENCH LIGHT APPEARED ALONG WITH AN ENGINE LIGHT AND AIRBAG LIGHT TURNED ON AS WELL. I WAS UNABLE TO ACCELERATE WHEN PUSHING THE PETAL. MEANWHILE THERE IS TRAFFIC BEHIND ME FORCED TO MOVE AROUND MY VEHICLE ALMOST CAUSING SERIOUS ACCIDENTS.

2015 FORD EDGE TITANIUM PANORAMIC SUNROOF. THE LAMINATED GLASS STARTED CRACKING ABOVE THE FRONT PASSENGER SEAT WHILE PARKED. OVER THE FOLLOWING 2 DAYS (APPROXIMATELY 150 MILES OF HIGHWAY DRIVING AT 45 -55 MPH), THE CRACK EXTENDED AND DIVIDED TO FORM A MASS OF WAVY CRACKS ACROSS THE WHOLE GLASS. ONLY THE EXTERIOR LAYER OF GLASS HAS CRACKED AT TBHS POINT BUT THE ROOF CREAKS AND FLEXES AND WILL POTENTIALY COMPLETELY FAIL AT SOME POINT. I DARE NOT OPEN THE ROOF IN CASE IT FAILS COMPLETELY. THERE ARE NO INDICATIONS OF IMPACT AT ANY POINT ON THE ROOF ("BULLS EYES"), AND THE CRACKS LOOK TO BE CAUSED BY STRESS CAUSED BY THE WAY THE GLASS IS MOUNTED, OR HOW THE SUPPORTING STRUCTURE IS STRENGTHENED (OR NOT) AGAINST FLEXING

BOOSTER BRAKE DEFECT. THERE IS A RECALL BUT MY VIN # IS NOT ON THE LIST. IT SHOULD BE. I HAD MY CAR TOWED TO THE DEALERSHIP FOR REPAIR. THE BRAKES DELAYED STOPPING MY CAR. I COULD NOT DRIVE IT. MY CAR VIN SHOULD BE ADDED TO THE RECALL. I AM GOING TO HAVE TO PAY FOR REPAIR BECAUSE IT IS NOT ADDED TO THE RECALL LIST BUT THE PROBLEM IS THERE. I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. IF MY VIN IS ADDED LATER, WILL I BE REIMBURSED ? WHEN I PRESS THE BRAKE THE PEDAL IS HARD. THE VEHICLE SLOWS BUT DOES NOT STOP WHEN IT SHOULD. IF YOU PUMP THE BRAKE IT SOUNDS LIKE THE ROTORS SOUND WHEN BRAKE PADS ARE BAD. THE CAR POPS AND SCRUBS, JERKS TO A STOP. WHEN COMING UP TO A STOP SIGN OR RED LIGHT THE CAR TAKES LONGER TO STOP SO YOU HAVE TO BRAKE SOONER. I TOOK TO DEALERSHIP, PARTS WHERE ORDERED TO REPAIR. STILL WAITING TO SEE IF I HAVE TO PAY!

MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.

I JUST PURCHASED THIS 2015 FORD EDGE SPORT ECO IN APRIL 2019 FROM COWLES DEALERSHIP IN WOODBRIDGE VA. I RECENTLY STATED ISSUES WITH THE ELECTRICAL GEAR SYSTEM. THE VEHICLE WAS IN PARK BUT THREE VEHICLE WOULDN'T START AND GAVE A MESSAGE THAT IT WASN'T ON GEAR. I HAD BRING IT BACK TO THE DEALERSHIP AND PAY FOR IT TO GET FIXED. THE DEALERSHIP MECHANIC AND BASED ON SOME REVIEWS THIS IS A COMMON ISSUE WITH THIS VEHICLE AND OTHER FORD WITH PUSH START. IS THIS A RECALL?

MY VEHICLE LOST POWER WHILE DRIVING DOWN THE HIGHWAY AT 70MPH. WE HAD JUST LEFT A SCENIC OVERVIEW WHERE THE CAR HAD BEEN SHUT OFF. ACCELERATED UP A HILL AND DROVE FOR A FEW MORE MILES ON FLAT, STRAIGHT ROADWAY AND THE DASH WENT BLACK. THE CRUISE CONTROL WAS ON BUT NOT IN USE. LOST ALL POWER, HOWEVER STEERING WAS RESPONSIVE AND BRAKES WORKED.. DAY TEMP ~85 DEGREES. VEHICLE MILES=48000. STEERED TO SHOULDER, PUT CAR IN PARK AND HIT THE IGNITION BUTTON. THE CAR RESTARTED. CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT CARS ARE SO COMPUTERIZED NOW THAT THEY NEED TO BE REBOOTED OCCASIONALLY AND TO CALL BACK OF IT CONTINUES TO HAPPEN. PER CARGURUS SITE THIS HAS BEEN AN ONGOING PROBLEM SINCE 2009. MOST CONSUMERS CITING A DEFECTIVE THROTTLE BOTTLE ASSEMBLY. WHAT'S IT GOING TO TAKE TO GET THIS ON A RECALL? THIS IS A MAJOR DEFECT. I AM AFRAID TO DRIVE MY VEHICLE. ZERO CONFIDENCE.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION WAS FUNCTIONING ABNORMALLY. THE TRANSMISSION SHUDDERED AND FAILED TO PROPERLY CHANGE OVER WHEN NECESSARY. GLENWOOD SPRINGS FORD (55 STORM KING RD, GLENWOOD SPRINGS, CO 81601, (970) 945-2317) REPLACED THE TCC SOLENOID, BUT THE FAILURE RECURRED. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN ISSUED FOR THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

THE PANORAMIC ROOF MADE A LOUD NOISE AND THEN CRACKED IN A CURVY WEBBED PATTERN. THANK GOODNESS I WASN'T IN TRAFFIC OR I MAY HAVE CAUSED AN ACCIDENT AS IT WAS LOUD AND STARTLING. I TOOK IT TO FORD DEALERSHIP AND MY REPAIR WAS DENIED BECAUSE I AM OUT OF WARRANTY. I HAVE 46000 MILES ON MY 2015 FORD EDGE. I WILL HAVE TO PAY FOR REPAIRS MYSELF. I CONTACTED FORD CONSUMER AFFAIRS AND WAS TOLD TO KEEP MY RECEIPT IN CASE THEIR WAS A RECALL. I VOICED MY CONCERN OVER SAFETY AND DISAPPOINTMENT THAT FORD WAS NOT TAKING CARE OF THE ISSUE. THEY SAID UNTIL THEIR IS A RECALL THEY WON'T. DISAPPOINTING AND SCARY.

FOR THE SECOND TIME IN LESS THEN 2 YEARS OUR PANORAMIC SUNROOF HAS CRACKED COMPLETELY. NOT JUST A SINGLE CRACK BUT THE ENTIRE WINDOW HAS CRACKS. THE FIRST TIME THE FORD TECHNICIAN SAID HE COULD SEE WHERE A ROCK OR SOMETHING HIT THE WINDOW. WELL I HAVE NOT TAKEN THIS IN YET BUT I'M SURE IT WILL BE THE SAME EXCUSE. I AM NOT SURE WHEN IT CRACKED AS WE DON'T ALWAYS HAVE THE SUNROOF OPEN AND DON'T ALWAYS HAVE THE SHADE OPEN EITHER. SO HOW AND WHEN IT OCCURRED ARE NOT CLEAR. I KNOW THAT WE NEVER HEARD ANYTHING THAT WOULD HAVE MADE US WANT TO CHECK TO SEE IF IT WAS OK EITHER. THE STRANGE THING IS THAT THE WINDSHIELD HAD A COUPLE OF SMALL LITTLE STAR SHAPE CRACKS THAT HAVE NEVER GOTTEN WORSE IN THE 4 YEARS WE HAVE OWNED THE CAR. BUT THE SUNROOF SEEMS TO CRACK VERY EASILY.

WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED.

MY CAR WAS SITTING IN GARAGE I DO NOT DRIVE VERY MUCH. I GOT IN AND LOOKED UP GETTING READY TO BACK UP AND NOTICED A WAVY CRACK. NOTHING HAS HIT IT BEEN IN GARAGE. NO MARKS OF ANYTHING HITTING IT. I HAVE READ ABOUT SEVERAL OTHERS HAD THE SAME THING HAPPEN.

OUR 2015 FORD EDGE WAS PARKED IN THE YARD OF A NON-PROFIT. APPARENTLY SOMETHING HIT THE WINDOW WHILE A VOLUNTEER WAS MOWING. WHEN MY HUSBAND RETURNED TO THE PARKED CAR, THE WINDOW LOOKED CLOUDY, LIKE IT HAD CONDENSATION ON IT, EVEN THOUGH IT WAS MID-DAY. HE TOUCHED IT WITH HIS FINGERTIP, AND IT FELL INTO MANY TINY PIECES DOWN INTO THE DRIVER'S SEAT. ACCORDING TO THE COMPANY THAT REPLACED THE WINDOW, WHICH IS A THIRD PARTY CONTRACTED BY THE LOCAL FORD DEALER, THERE WAS NO LAMINATION TO HOLD THE SHARDS IN PLACE. WE ARE FORTUNATE NO ONE WAS INJURED, BUT THIS INCIDENT CALLS INTO QUESTION THE SAFETY OF THE OTHER WINDOWS IN THE CAR.

I PURCHASED THIS USED 2015 FORD EDGE AT 26000 MILES 2 MONTHS AGO. TEST DROVE HILLS, FREEWAY, ETC. ONCE I PURCHASED I NOTICE RIGHT AWAY ON THE WAY HOME EXCELERATING AT ABOUT 35 MPH ON A CURVY ROAD TO MY HOUSE THE STEERING FELT STIFF AND HESITATED. THE CAR WENT THE DIRECTION I NEEDED IT TO GO BUT SOMETHING IS OFF. I DRIVE THIS ROUTE EVERYDAY AND THIS HAPPENS 90% OF THE TIME AT CURVES. I HAVE ALSO NOW NOTICED SINCE I AM MORE AWARE, THE STEERING WHEELS SOMETIMES KNOCKS WHEN I TURN TIGHT, I WILL BE TAKING IT IN TO SEE IF THEY CAN DIAGNOSE. I WISH I WOULD HAVE READ THE COMPLAINTS ON THIS SITE BEFORE I PURCHASED. WOULD HAVE KNOW WHAT TO LOOK OUT FOR.

AFTER DRIVING THE CAR UNDER NORMAL CONDITIONS FOR THE FIRST 40K MILES IT STARTED TO MAKE RATTLING NOISES. TOOK IT TO THE DEALER AND IT HAD A BROKEN FLYWHEEL. 18K MILES LATER IT HAS ANOTHER BROKEN FLYWHEEL

PANORAMIC SUN/MOON ROOF CRACKED FOR UNKNOWN REASON. CAR IS GARAGE KEPT, AND CRACK APPEARED OVERNIGHT

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.

CAME OUT TO MY 2015 FORD EDGE SPORT WITH THE REAR GLASS OF THE PANORAMIC MOONROOF CRACKED FROM LEFT TO RIGHT SEEMS. CAR IS PARKED IN DRIVE WAY AND I HAVE A AWNING SO NOTHING FELL FROM THE SKY AND HIT IT. ALSO DIDN'T SEE ANY DAMAGE OR CHIPS FROM A HIT. RIGHT THEN I REMEMBER SEEING ALL THE COMPLAINTS OF THE OF THE EXPLODING MOON ROOFS THAT FORD IS FAILING TO SEE AS A SAFETY HAZARD. REPORTS AFTER REPORTS OF THE EXACT ISSUE. AFTER CALLING FORD SERVICE I WAS TOLD OVER THE PHONE THAT IT'S NOT COVERED. WOW, DIDN'T EVEN SEE THE VEHICLE. THIS WILL BE MY LAST FORD I EVER PURCHASE. NOTHING BUT ISSUES.

THE SUNROOF GLASS RANDOMLY AND INEXPLICABLY CRACKED WHILE THE VEHICLE WAS PARKED IN A SUN-DRENCHED PARKING LOT. I HEARD A LOUD "CRACK" WHICH RESULTED IN A SMALL CRACK THAT RAPIDLY PROGRESSED INTO A SPIDERWEB OF CRACKS OVER THE NEXT FEW HOURS AND WHILE DRIVING HOME. SEE ATTACHED PICTURES. THERE IS NO EVIDENCE OF FOREIGN OBJECT IMPACT . MY UNDERSTANDING FROM INTERNET SEARCHES IS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL VEHICLE/SUNROOF.

DRIVING STRAIGHT THRU A CITY RESIDENTIAL STREET ABOUT 20MPH MY REAR WINDOW SHATTERED. THERE WASN'T ANY IMPACT JUST THE SOUND OF THE WINDOW BURSTING.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO CONTROL. ALSO, THE HILL START ASSIST/NOT AVAILABLE WARNING INDICATOR ILLUMINATED. GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666, (888) 690-5431) DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

RATTLE IN THE PILLARS AND THE PANORAMIC SUNROOF, WHEN DRIVING THE CAR AT SPEEDS BETWEEN 35 AND 50 MILES PER HOUR. I HAVE HAD THE CAR AT THE DEALER, HAWK FORD IN ST. CHARLES IL. SEVERAL TIMES OVER THE LAST 18 MONTHS. THE DEALER HAS REPLACED THE SUNROOF, SIDE AIRBAGS, AND SEAT BELTS. I HAVE READ ONLINE THAT THERE MAY BE A STRUCTURAL PROBLEM WITH THIS YEAR, MODEL FORD, WHERE THE PINCH WELD HOLDING SUNROOF MOUNTING BRACKET HAD A BAD WELD. THE RATTLE IS SO BAD AT TIMES I AM CONCERNED THAT THERE IS A STRUCTURAL PROBLEM WITH THE VEHICLE.

WAS FINISHED SHOPPING , THE CAR WAS PARKED ROR ABOUT TWO HOURS. WHEN I GOT IN I NOTICED A SMALL CRACK IN THE SUNROOF GLASS. I CHECKED THE OUTSIDE AND THERE WAS NO INDICATION OF ANY DAMAGE FROM AN IMPACT. IT HAS GROWN FROM THAT INITIAL CRACK. CHECKED ON LINE AND FOUND MANY OF THE SAME PROBLEMS AND FORD KEEPS SAYING ITS BECAUSE OF IMPACTS. I BEG TO DIFFER.

I WAS WAXING THE TOP OF REAR HATCH. WHEN I HEARD A CRACKING SOUND. THEN NOTICED THE PANORAMIC GLASS HAD CRACKED FOR NO APPARENT REASON.

APPEARS TO BE TWO SEPARATE WAVY CRACKS ACROSS REAR ROOF PANEL. NO INDICATION OF ANY STRIKES. SAME EXPERIENCE AS MANY OTHERS HAVE DOCUMENTED REGARDING CRACKS FOR NO APPARENT REASON. DID EXPERIENCE FAILURE WHEN CLOSING ROOF PANEL ALSO.

THE AUTO DIM REAR VIEW MIRROR STAYS ON DIM ALL OF THE TIME WHICH LIMITS THE DRIVERS VISIBILITY SUBSTANTIALLY. THE LIGHTING IS NEVER "HIGH VISIBILITY". I AM REPORTING THIS ISSUE TO YOU IN THE HOPES THAT YOU WILL REVIEW IT AND POSSIBLY PREVENT A SERIOUS TRAFFIC INCIDENT.

FOUND MY FORD EDGE 2015 TITANIUM PANORAMIC SUNROOF CRACKED WHEN REACHING 78KM. CHECKED ONLINE AND FOUND MORE SIMILAR CASES FROM OTHER OWNERS VIA HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57175_DS687995

I HAVE OWNED THE VEHICLE FOR 9 MONTHS. 1ST OCCURRENCE ON 3/31/19, ACCELERATING TO MERGE ON HIGHWAY AND VEHICLE SHUDDERED, LOST ENGINE POWER AND WENT INTO LIMP MODE. I LIMPED IT HOME AND AFTER ABOUT 10 MINUTES I STARTED THE VEHICLE AND IT DROVE FINE... UNTIL 2ND OCCURRENCE ON 4/4/19... THIS TIME WAS DRIVING ABOUT 35-40 MPG APPROACHING AN INTERSECTION WHEN THE VEHICLE LOST ALL ENGINE POWER AND I COASTED TO THE STOP LIGHT, PUT IN PARK, SHUT OFF VEHICLE AND RESTARTED... IT THEN DROVE NORMALLY. I HAVE BEEN LUCKY TWICE. THE 1ST OCCURRENCE WAS SCARY AS I WAS JUST GETTING ON THE HIGHWAY WITH CARS APPROACHING ME FROM BEHIND VERY QUICKLY NOT KNOWING THAT I COULD ONLY GO ABOUT 20MPH. THE 2ND OCCURRENCE I WAS VERY LUCKY TO HAVE GOTTEN A RED LIGHT JUST AS I WAS COASTING TO THE INTERSECTION. AT THIS POINT I DON'T TRUST MY VEHICLE AND AM SCARED TO DRIVE IT KNOWING THAT AT ANY TIME, I MAY LOSE POWER AND NOT BE SO LUCKY. I HAVE HAD ZERO PROBLEMS FOR 9 MONTHS AND NOW 2 OF THESE ISSUES IN 5 DAYS... WHAT'S NEXT?

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLEX PLATE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 40,000 MILES LATER. TALLASSEE FORD (1618 GILMER AVE, TALLASEE, AL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,328.

WE'VE BEEN EXPERIENCING AN INTERMITTENT EXHAUST AND SULFUR ODOR IN THE CABIN OF OUR VEHICLE SINCE WE PURCHASED IT LAST JULY. THE ODOR IS PRESENT WHILE RUNNING AND PARKED, WHILE IDLING AT STOP LIGHTS, WHILE COASTING ALONG WITH TRAFFIC ON THE FREEWAY, WHILE ACCELERATING OR NOT, SPEED DOES NOT SEEM TO MATTER. THE FUMES AND ODOR HAVE GOTTEN STRONGER AND HAVE BECOME SO STRONG THAT WE CAN'T EVEN DRIVE THE VEHICLE WITH THE WINDOWS DOWN. OUR WHOLE FAMILY HAS EXPERIENCED HEADACHES AND SEVERE NAUSEA WHILE RIDING IN THE CAR ON BOTH LONG AND SHORT TRIPS. MY DAUGHTER ALMOST PASSED OUT ON A RECENT HOUR LONG DRIVE. WE BROUGHT THE VEHICLE TO THE SERVICE CENTER TWICE NOW. THE FIRST TIME THEY REPLACED THE CABIN AIR FILTER. THE VEHICLE IS CURRENTLY AT THE DEALER SERVICE CENTER. AFTER WE MENTIONED THE SULFUR SMELL WE WERE TOLD THEY WOULD HAVE TO CONTACT FORD MOTOR COMPANY HQ AND OPEN A CASE.

VEHICLE INSTALLS AFTER STARTING OR

POWERSTEERING FAILED AND GAVE MESSAGES "SERVICE ADVANCE TRAC", "STEERING ASSIST FAULT SERVICE REQUIRED", AND "HILL START ASSIST NOT AVAILABLE". HAPPENED WHILE STATIONARY BUT COULD HAVE BEEN POTENTIALLY DEADLY IF WHILE IN OPERATION. FIXED BY PULLING THE BATTERY TO RESET.

OWNED FOR 5 MONTHS. ENGINE HAS DIED TWICE WHILE DRIVING LIKE OTHERS WITH DISPLAY SHOWING "FULL POWER ACCESSORY ACTIVE". BOTH HAVE BEEN AT LOW SPEED (AROUND 5-10 MPH) AND HAVE HAD TO PLACE IN PARK BEFORE I COULD RESTART THE ENGINE. ONE WAS DECELERATING FROM ~25 MPH ON A RESIDENTIAL STREET, AND THE OTHER WAS WHILE DRIVING THROUGH AN APARTMENT COMPLEX. TAKES ABOUT 30 SECONDS TO FIGURE OUT WHAT IS HAPPENING AND RESTART.

WHILE DRIVING ON THE HIGHWAY MY CAR JUST TURNS OFF LOSING POWER!! IN THE MIDDLE OF RUSH HOUR TRAFFIC. HAS HAPPENED 3 TIMES NOW! VERY SCARY AND UNSAFE!!!

WHILE DRIVING DOWN THE CITY STREET ATTEMPTED TO MAKE A TURN THE STEERING LOCKED UP ALMOST RAN INTO THE BACK OF A MAIL TRUCK. HAD TO HAVE THE CAR TOWED HOME COULD HAVE BEEN A FATALITY.

WHEN ACCELERATING FROM A STOP LIGHT, THE VEHICLE HESITATES/STALLS AND THEN JERKS AS I TRY TO ACCELERATE AGAIN. THIS HAS HAPPENED SEVERAL TIMES.

WHILE DRIVING DOWN THE STREET OR HIGHWAY, THE VEHICLE IS RANDOMLY SHIFTING HARD TO CHANGE GEARS.

PANORAMIC SUNROOF CRACKED WITHOUT ANY IMPACT

THE WHEEL LUG NUTS SWELL UP SO THAT A 21MM WRENCH WONT FIT AND A 22MM WRENCH IS TOO LOOSE. THE LUGS ARE A TWO PIECE CONSTRUCTION AND WHAT HAPPENS IS THE INNER PIECE CA ROADS AND SWELLS THE OUTSIDE PIECE. DEALER SAYS ALL 20 NUTS HAVE TO BE REPLACED AT A COAST OF $200. FORD HAS HAD THIS PROBLEM FOR YEARS ! MY NEPHEW HAD THE SAME PROBLEM ON HIS 2011 F-150 FORD TRUCK.I CALLED FORD CUSTOMER SERVICE AND THEY GAVE ME A CLAIM NUMBER CAS-17162485. THIS IS A SAFETY ISSUE BECAUSE IF I GET A FLAT TIRE MY LUG WRENCH IS USELESS AND I WOULD BE STRANDED. PLEASE LOOK INTO THIS PROBLEM , TALKING WITH THE FORD SERVICE TECH.AT THE FORD DEALERSHIP THIS HAS BEEN A ONGOING PROBLEM FOR YEARS

OVERLY SENSITIVE BRAKING APPLICATION AT LOW SPEEDS AND/ OR UNDER WET AND/OR SLICK CONDITIONS. I PURCHASED THIS CAR USED FROM AN ESTATE AND THE PROBLEM IS ONGOING.

SITTING IN MY GARAGE, THE CAR WAS RUNNING AND WARMING UP. REAR DEFROSTER WAS ON AS WAS HEAT IN CAR. OAT WAS 35 DEG F. REAR WINDOW EXPLODED ALONG BOTTOM EDGE WITH NO OUTSIDE INFLUENCE. MANY OTHER EDGE OWNERS HAVE REPORTED SIMILAR INCIDENTS OF THE REAR WINDOW SHATTERING ON ITS OWN. PLEASE INVESTIGATE AND ISSUE A RECALL. THANK GOD IT DIDN'T HAPPEN 1000 MIKES FROM HOME ON A LONELY INTERSTATE AT NIGHT!

ON FEBRUARY 7, 2019 AT APPROXIMATELY 7:30PM I ARRIVED AT MY HOME AND PARKED THE VEHICLE IN MY DRIVEWAY. NOTHING UNUSUAL WAS NOTED ABOUT THE VEHICLE. AT APPROXIMATELY 9:50PM THAT EVENING I ATTEMPTED TO BACK OUT OF MY DRIVEWAY. THE VEHICLE STARTED NORMALLY BUT HAD NO POWER STEERING. THE FOLLOWING FAULTS WERE DISPLAYED ON THE INSTRUMENT PANEL: "STEERING ASSIST FAULT SERVICE REQUESTED, "HILL START ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRAC". THE "TRACTION CONTROL OFF" ICON WAS DISPLAYED ON THE INSTRUMENT PANEL. I COULD NOT CHECK THE "TRACTION CONTROL" BOX ON THE DRIVER ASSIST MENU. I DID NOT ATTEMPT TO MOVE THE VEHICLE OUT OF THE DRIVEWAY. ON THE MORNING OF FEBRUARY 8, 2019 THE VEHICLE WAS LOADED ON A ROLLBACK AND TAKEN TO THE FORD DEALER FOR REPAIR. IN THE AFTERNOON OF FEBRUARY 8, THE FORD DEALER SERVICE INDIVIDUAL ADVISED ME THAT THE STEERING BOX ASSEMBLY WAS DEFECTIVE AND WOULD NOT BE AVAILABLE FOR INSTALLATION UNTIL MONDAY FEBRUARY 11. FORTUNATELY THE LOSS OF STEERING EVENT HAPPENED IN MY DRIVEWAY AND NOT WHEN THE VEHICLE WAS IN MOTION.

GRABBING BRAKES - KNOWN BRAKE BOOSTER ISSUE - BRAKES GRAB A LOW SPEEDS AND IF YOU DON'T RELAX YOUR FOOT ON THE BRAKE PEDAL THE BRAKES COULD LOCK UP CAUSING AN UNSAFE CONDITION. THE FOLLOWING INFORMATION IS REFERENCED - NHTSA #10081005. IN SOME CASES VIA FORUM COMMENTS, THE BRAKE BOOSTER WAS REPLACED AND THE PROBLEM WAS SOLVED HOWEVER, THIS IS NOT APPLIED CONSISTENTLY ACROSS FORD DEALERSHIP SERVICE DEPARTMENTS (AUTONATION FORD LITTLETON). THIS HAS BEEN AN ONGOING ISSUE SINCE WE PURCHASED THE VEHICLE NEW AT THE DEALERSHIP NOTED ABOVE

REAR WINDOW SHATTERED ON OWN WHEN CAR WAS PARKED. COPS CAME AND NO EVIDENCE OF FOUL PLAY. WAS PARKED ON SIDE OF STREET FOR 15 MINS WHEN OCCURRED AND IN 30 DEGREE WEATHER

MOON ROOF WILL NOT CLOSE. OUT OF ALIGNMENT.....2ND TIME THIS HAPPENED. FIRST TIME WAS AFTER DEFECTIVE GLASS FIXED AS GLASS HAD RANDOM CRACKS. CAR WAS PARKED BOTH TIMES WHEN THESE PROBLEMS OCCURRED. ONE IN SUMMER, NEXT IN WINTER.

TAKARA RECALL I HAVE HAD CONTINUOUS ISSUES WITH MY 2015 EDGE WITH THE DOORS BECOMING AJAR. THE FIRST TIME I WAS STUCK IN BELOW ZERO CONDITIONS, WITHOUT BEING ABLE TO HAVE MY HEART ON CLOSE MY DOORS OR LOCK THEM. IF THAT WASNT ENOUGH, I HAD TO CALL A TOW TRUCK BECAUSE MY CAR BATTERY DIED AS A RESULT OF BEING ABLE TO CLOSE THE DOORS. THIS HAS HAPPENED COUNTLESS TIMES AND NOW AGAIN I HAVE ANOTHER ISSUE BUT THE LIFT GATE IS AJAR. THIS TIME HOWEVER THE CAR IS STILL DRIVING. HOW CAN FORD NOT RECALL THIS? YOU SAY IT ISN'T A SAFETY ISSUE BUT I COULD HAVE FROZE TO DEATH, BEEN SERIOUSLY INJURED WHEN I'M DRIVING AND THE DOOR SUDDENLY FLIES OPEN. CORRECT THIS. I WILL END UP FILING A LAWSUIT IF ANYTHING HAPPENS AGAIN. I JUST BOUGHT THIS CAR A YEAR AGO. YOU CANNOT JUSTIFY A $40,000 CAR NOT BEING ABLE TO OPEN OR CLOSE MY DOORS OR TRUNK. GET IT FIGURED OUT OR I WILL BE CONTACTING SOMEONE WHO WILL. I'VE BEEN IN SUPPORT OF FORD SINCE I WAS 16. YOU'RE ABOUT TO LOOSE A VALUABLE CUSTOMER AND I'M ABOUT TO SPREAD THE WORD HOW FORD CANT STAND BEHIND THEIR VEHICLES.

REAR HATCH TAILLIGHT LENS HAS CONDENSATION FORM IN IT MAKEING THE LIGHT UNIT FOGS UP. THE CONDENSATION DOES NOT DISAPPEAR IN WARM WEATHER AND IN COLD WEATHER ICE UP. AFTER CHECKING WITH THE DEALER THEY SAY WHEN THEY REPLACE THE ENTIRE UNIT THIS OCCUR AGAIN. THEY SAID IT IS A BAD DESIGN. I LIVE IN A STATE THAT REQUUIRES A VEHICLE YEARLY STATE INSPECTION.AND FOGED UP LENS IS A CONSERN. THIS DOES NOT LEAK INTO THE LENS IN RAIN OR CAR WASH. THIS AUTO IS KEPT GARAGED EXCEPT WHEN IN USE.

JUST DRIVING DOWN RURAL ROAD DOING 45 MPH, ENGINE JUST SHUT OFF, WARNING CAME UP SAID TRANSMISSION NOT IN PARK, PUT IN PARK IT RESTARTED AND WAS FINE THE REMAINDER OF TRIP

WHEN DRIVING MY VEHICLE, THE RPMS SKY ROCKET BUT WON'T CHANGE. IT'S NOT SHIFTING GEARS AS AN AUTOMATIC IS SUPPOSED TO. ALSO, THE ENGINE HAS BEEN MAKING A WEIRD NOISE ON AND OFF AND WHEN WE TOOK IT IN, THEY TURNED IT ON AND PRESSED THE GAS AND SAID IT WAS FINE. NEVER HAD IT ON RECORD OR ANYTHING. THE FUEL PUMP WENT OUT ABOUT 23K AND NOW THE CAR IS HAVING THE SAME ISSUE AT 50K WITH THE FUEL PUMP OR THE SAME SYMPTOMS AS IT DID BEFORE HAVING THE CAR LUNGE FORWARD OR VIBRATE.

I WAS DRIVING, SLOWER AND TURNED LEFT AND FULL ACCESSORY POWER OFF SHOWED UP ON THE PANEL AND MY CAR DIED. I QUICKLY PUT ON MY FLASHERS AND COASTED TO THE SIDE OF THE ROAD, JUST IN TIME FROM GETTING REAR ENDED BY ANOTHER VEHICLE MAKING THE TURN. I TURNED OFF THE CAR AND WAITED A COUPLE OF MINUTES AND RESTARTED THE CAR.

DISCOVERED ON OR ABOUT 11/19/18 A WAVY CRACK/FISSURE ACROSS REAR-MOST MOON ROOF IWINDOW. THIS IS THE WINDOW COMPONENT OF THE MOON ROOF WHICH DOES NOT MOVE.. THE WINDOW CRACK/FISSURE WAS NOT THE RESULT OF ANY ACCIDENT OR IMPACT WITH ANY OBJECT. I HAVE 38,000 MILES ON THIS VEHICLE. INTERNET SEARCH SUGGESTS THIS MAY BE A COMMON VEHICLE DEFECT. FORTUNATELY THE WINDOW HAS NOT SHATTERED.

TAKATA RECALL...... I WAS WONDERING WHY MY CAR HAS NOT BE RECALLED. WHEN I LOOK IT UP AND IT STATES THAT IT IS AN ELIGIBLE SUBJECT VEHICLE.

CAR WAS TAKEN TO LIBERTY FORD IN WARRENSVILLE RECENTLY FOR AN OIL CHANGE. TOLD THAT THE OIL PAN WAS CRACKED AND OIL WAS LEAKING. NEEDED REPAIR. INDICATED THAT THE CAR WAS UNDER WARRANTY. SO REPAIR WOULD BE DONE FREE. NO INDICATION OF PROBLEM UNTIL CAR WAS TAKEN IN TO SHOP FOR OIL CHANGE. TOLD IT WAS A SMALL LEAK WHEN ASKED WHY I DIDN'T NOTICE IT!

THE CAR KEEPS LOSING POWER WHILE DRIVING!! IT FLASHES "FULL ACCESSORY POWER MODE" AND THEN COMPLETELY LOSES POWER! THIS LAST TIME WAS MID TURN INTO A STRIP MALL WITH TRAFFIC COMING. I THANK GOD MY DAUGHTER WAS NOT IN THE PASSENGER SEAT! THERE IS NO WARNING OR ANYTHING WHEN THIS HAPPENS, IT JUST QUITS! THIS IS THE 5TH INCIDENT!! I LOOKED ONLINE AND SOOO MANY PEOPLE HAVE HAD THIS HAPPEN JUST LIKE US AT VARIOUS POINTS THROUGHOUT OWNERSHIP AND NO DEALERSHIP CAN DUPLICATE THE PROBLEM SO FORD SAYS THERE IS NO PROBLEM! THERE IS A SERIOUS SAFETY PROBLEM! A CAR IN GREAT SHAPE REGARDLESS OF MILES CANNOT JUST STOP! WHAT IF SOMEONE DIES??!!

NOTHING YET

SINCE I PURCHASED THE VEHICLE IT HAS BEEN MAKING A JERKING EFFECT AFTER IT PASSES 1ST GEAR TO 2ND. THE JERKING EFFECT SEEMS TO BE COMING FROM THE MOTOR. I TOOK IT TO THE DEALER AND THE DEALER SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. TO THIS DAY IT STILL HAS THE JERKING EFFECT.

2015 FORD EDGE WITH 45, 250 MILES. I WAS DRIVING ALONG AND WENT TO APPLY MY BRAKES. THE PEDAL WENT TO THE FLOOR. I WAS APPROACHING A RED LIGHT. I PUMPED AND PUMBER TO SLOW DOWN. AT THAT TIME, THE BRAKE LIGHT AND THE LOW BRAKE FLUID LIGHTS CAME ON. I HAD NO BRAKES. I HAD TO PULL THE ELECTRIC BARKING BRAKE UP TO STOP. I HAD TO TRAVEL A LITTLE WAYS MORE AND MAKE A U-TURN IN THE MIDDLE OF A 4 LANE BUSY , MAJOR HIGHWAY, IN ORDER TO GET TO A SHOPPING CENTER PARKING LOT. THERE AGAIN NO BRAKES - HAD TO USE MY ELECTRIC PARKING. I WAS SO AFRAID. I AM JUST THANKFUL I THOUGHT OF THE HAND BRAKE, WHICH ALMOST THREW US IN THE WINDSHEILD. IT WAS SUCH A HARD STOP. I CALLED ROADSIDE ASSISTANCE TO GET THE CAR AND TOW THE DEALERSHIP. THEY HAVE VERIFIED, BRAKE LINE BUSTED ON MY CAR. IT HAS A SPLIT IN IT. I PURCHASED THE CAR NEW FROM THE DEALERSHIP. I BELIEVE THIS IS A VERY SERIOUS MATTER. BRAKE LINE BUSTED ON SOMETHING WITH THAT LOW OF MILES.

VEHICLE WAS PARKED ON 09/29/18 WITH NO CRACKS. UPON OPENING THE COVER TO THE VISTA SUNROOF ON 0.9/30/18, BOTH FRONT AND BACK PANELS HAD DEVELOPED LONG WAVE LIKE CRACKS BETWEEN THE LAYERS OF GLASS. THERE IS NO INDICATION OF IMPACT TO THE PANELS. A PEN TRACK TEST WAS PERFORMED WITH NO FINDINGS OF ANY IMPACT POINTS. THIS APPEARS TO BE A DEFECT IN THE MATERIAL OR MANUFACTURING PROCESS AS THESE CRACKS APPEAR TO BE STRESS RELATED AND NOT IMPACT RELATED.

PURCHASED 2015 FORD EDGE IN AUGUST 2018, PURCHASED BY MY SON. WE ASKED IF THE SUNROOF WAS THE SAME GLASS AS WINDSHIELD. DEALERSHIP DID NOT READILY KNOW BUT THE 2 PANELS SAID LAMINATE. ONE SUNROOF PANET BROKE AND DEALER SAID IT WASNT THEIR PROBLEM SUV WAS PURCHASED UNDER WARANTY AND NEWLY OWNED, WITHING ABOUT 20 DAYS. THE DEALER TOLD MY SON TO CALL INSURANCE AND INSUARANCE WAS TO PAY PLUS MY SON PAID DEDUCTIBLE. THE DEALERS AUTO BODY SAID THEY FOUND A PIECE OF GLASS AND REPLACED IT RATHER THAN ORDER NEW. THE DEALER REPLACED WITH THE TYPE OF GLASS THAT IS TEXTURED AND THEY SAID IT SHATTERS INTO SMALL PIECES. IT DOES NOT MATCH THE TINTED LAMINATE THAT WAS THERE OR THE SECOND OTHER SUNROOF PANEL THAT IS THERE. IT CAN'T BE USED FOR FEAR OF EXPLODING AND WHY DID THEY PUT IN SOMETHING UNSAFE AND WORTHLESS.

SPONTANEOUS 30 INCH CRACK TO THE FRONT PANEL OF THE PANORAMIC SUNROOF. CONCERN FOR DEFECTIVE GLASS.

POWER STEERING WENT OUT WHILE DRIVING VEHICLE MAKING STEERING NEAR IMPOSSIBLE.

JUST OVER A MONTH AFTER PURCHASE, MOONROOF BEGAN TO MALFUNCTION. IT WOULD OPEN, BUT NOT CLOSE. VEHICLE WAS STATIONARY IN A PARKING LOT.

2015 FORD EDGE TRANSMISSION SHIFTS EXTREMELY HARD WHEN CHANGING ACCELERATION RATES FROM LOW TO HIGH. SOME TIMES YOU CAN HEAR THE ENGINE REV BEFORE IT DROPS IT INTO GEAR. THIS HAPPENS IN BOTH CITY AND HIGHWAY DRIVING AT ALL TIMES OF THE YEAR.

REAR ROOF GLASS HAS NOW CRACKED FOR A SECOND TIME. SPIDER-LIKE VEINS. INSURANCE CLAIM COVERED THE FIRST REPAIR, BUT CLEARLY THE MANUFACTURER HAS AN ISSUE BASED ON THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. COULDN'T TELL YOU WHEN OR HOW IT HAPPENED, BUT THERE IS NO VISIBLE DAMAGE (I.E. ROCK, ETC.) THAT COULD HAVE CAUSED THE BREAKAGE. FORD NEEDS TO ADDRESS THIS ISSUE.

LOST ANTIFREEZE..NO LEAKS..2 QTS WEEK..HOLDS 21PSI TEST ONE HOUR..OVERHEATED ONE TIME WHILE IDLING IN DRIVWAY

WHILE DRIVING MY VEHICLE BETWEEN 45 AND 60 MPH ON CITY STREETS AND RURAL HIGHWAYS, RECEIVED A MESSAGE ON MY SCREEN STATING "THE USB DEVICE IS CONSUMING EXCESSIVE POWER. IT MAY NOT WORK CORRECTLY WITH SYNC."; BUT, THIS IS THE SAME DEVICE I'VE BEEN USING PLUGGED INTO THE SAME USB PORT EVER SINCE I BOUGHT THIS VEHICLE ON 07/07/15. I COULDN'T GET THIS MESSAGE TO CLEAR; BUT, SOON AFTERWARDS THIS MESSAGE APPEARED "NAVIGATION FAULT. PLEASE SEE THE TOUCHSCREEN" AND THE TOUCHSCREEN SHOWED THIS MESSAGE "INSERT NAV SD CARD"; BUT, MY NAV SD CARD WHICH IS AN A8 WAS INSERTED. SOON AFTER THIS MESSAGE APPEARED THE SCREEN WENT COMPLETELY DARK BEFORE IT BEGAN "PERFORMING SCHEDULED SYSTEM MAINTENANCE". MY VEHICLE WAS ORIGINALLY IN THE SHOP FOR THIS SAME ISSUE ON 07/19, 08/02 AND 08/04. DURING THE 07/19 VISIT THE FOLLOWING CORRECTIVE ACTIONS WERE TAKEN BY THE DEALERSHIP: S154 DIAG, POWER RESET AND APIM UPDATE TO SOFTWARE LEVEL 15128. FOLLOW-UP VISIT 08/02 INCLUDED THE FOLLOWING CORRECTIVE ACTIONS BY THE DEALERSHIP: S154 DIAG, APIM POWER RESET AND MASTER RESET. WILL HAVE TO WAIT UNTIL MONDAY, 08/07 TO HEAR BACK FROM THE DEALERSHIP REGARDING RECOMMENDED ACTIONS TO RESOLVE THIS ONGOING ISSUE.

MY CAR HAS LOST ALL POWER WHILE DRIVING MULTIPLE TIMES. THE DASH SAYS "FULL POWER ACCESSORY ACTIVE". I HAVE TO PUT THE CAR IN PARK AND RESTART IT. THE LAST TIME I WAS DRIVING 60 MPH ON A BUSY HIGHWAY SO THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION ESPECIALLY IF I WAS SOMEWHERE THAT DIDN'T HAVE A AN AREA FOR ME TO PULL OVER OR HAD I BEEN STUCK IN THE MIDDLE LANE! THIS NEEDS TO BE RECALLED IMMEDIATELY!

I PULLED INTO MY GARAGE, PUT THE VEHICLE IN PARK, & NOTICED THE LETTERS DISPLAYED BEHIND THE STEERING WHEEL STILL SHOWED THAT I WAS IN NEUTRAL EVEN THOUGH MY GEAR SHIFT WAS IN PARK. THE GEAR SHIFT WOULD NOT BUDGE FROM PARK EVEN WITH MY CAR ON. I TURNED THE CAR OFF & ON A FEW TIMES, BUT STILL NO CHANGE. I COULD ACTUALLY ROLL MY CAR FORWARD & BACKWARD BY HAND WHILE IN THE GARAGE WHILE THIS WAS HAPPENING. I PUT MY EMERGENCY BRAKE ON TO AVOID ANY FURTHER, UNWANTED MOVEMENT. I CALLED AAA TO COME TOW MY VEHICLE OUT OF THE GARAGE & TAKE TO THE LOCAL FORD DEALERSHIP. THEY DETERMINED THAT THE SHIFTING CABLE HAD BROKE, & $350 LATER I GOT MY CAR BACK. THANK GOODNESS THIS HAPPENED IN MY GARAGE, BECAUSE IF THAT HAD HAPPENED ANYWHERE ELSE I OR SOMEONE ELSE COULD'VE BEEN INJURED OR CAUSED A WRECK IF THE CAR HAD ROLLED HAD I NOT NOTICED THE PROBLEM IN TIME. THE DEALERSHIP HAD SAID THAT THIS WAS THE 2ND FORD EDGE THAT THIS EXACT PROBLEM HAD OCCURRED WITH IN THE LAST MONTH. BIG CONCERN!

THE ELECTRICAL SYSTEM INCLUDING PART OF THE DASHBOARD AS WELL AS THE VIEWING SCREEN, RADIO, CLOCK, NAVIGATION, FRONT/REAR CAMERAS, CLIMATE CONTROL AND TELEPHONE PAIRING ARE FREQUENTLY RESETTING WHILE IN USE SHOWING A MESSAGE THAT THE SYSTEM IS UNDERGOING ROUTINE SCHEDULED MAINTENANCE; HOWEVER, THIS IS OCCURRING MUCH TOO FREQUENTLY.

WHEN MERGING ONTO THE INTERSTATE AND YOU ACCELERATE AND GO FROM APPROXIMATELY 40 MPH TO 75 PMH THERE IS ALWAYS A SMOKING -BURNING SMELL COMING OUT OF THE A/C EXHAUST VENTS INSIDE THE PASSENGER COMPARTMENT OF THE CAR. I HAD AN EXPLORER BEFORE AND IT DID THE SAME THING. I THOUGHT MY ENGINE WAS GOING TO BLOW UP EVEN THOUGH IT ONLY HAD APPROXIMATELY 30K MILES ON IT SO I TRADED IT. NOW THIS EDGE IS DOING THE SAME THING ... IS THIS AN ONGOING PROBLEM THAT IS TRYING TO BE REPAIRED SOON. I ASKED IF THE 2018'S HAD THIS PROBLEM THE THE FORD DEALERSHIP SAID YES. SAME THING HAPPENS WHEN I PASS SOMEONE ON A REGULAR HIGHWAY ANY TIME YOU ACCELERATE YOUR SPEED FROM A LOWER SPEED TO A HIGHER ONE. THANKS

FRONT PORTION OF SUNROOF HAS RANDOM WAVY CRACKS THROUGHOUT THE GLASS. NORMAL DRIVING KEPT IN GARAGE AND ONLY HAS 32K MILES ON VEHICLE.

VEHICLE IS A 2015 EDGE, PURCHASED NEW AS A LEFTOVER IN FEB OF 2017. JAN/FEB OF 2018 WITH APPROXIMATELY 15,000 MILES ON THE VEHICLE, THE FRONT PANORAMIC SUNROOF GLASS CRACKED SPONTANEOUSLY, FOLLOWED SHORTLY AFTER BY THE REAR GLASS PANEL ON ANOTHER DAY. CRACKS WERE WAVY AND DID NOT APPEAR TO BE CAUSED BY AN IMPACT. FORD DEALER WOULD NOT WARRANTY BECAUSE THEIR "PEN TEST" OF DRAGGING A PEN ALONG THE LINE OF THE CRACK FOUND A PINHEAD "IMPACT" MARK. HAD TO REPLACE BOTH PANELS THRU INSURANCE COMPANY VIA A SPECIALTY THIRD PARTY CAPABLE OF REPLACING THE URETHANE ON THE REAR PANEL. UNKNOWN IF THE VEHICLE WAS MOVING OR STATIONARY OR WHEN/WHERE EXACTLY THE CRACKING OCCURRED.

WHILE DRIVING DOWN INTERSTATE IN LIGHT RAIN, BUT TRUCKS THROWING WATER ONTO WINDSHIELD, THE DRIVERS SIDE WIPER SKIPPED AND STALLED. IT WAS EXTREMELY HARD TO SEE AND VERY DANGEROUS. AFTER ABOUT 5-7 SECONDS, IT MOVED AND WIPED WINDSHIELD AGAIN. THIS HAS HAPPENED AT LEAST 4 DIFFERENT TIMES. DEALER HAS REPROGRAMMED, BUT THAT DID NOT FIX THE ISSUE. THIS IS A SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE LUG WRENCH THAT CAME WITH THE VEHICLE FOR REMOVING THE LUG NUTS FAILED TO FIT THE LUGS CORRECTLY. THE VEHICLE WAS TAKEN TO ALL NATION FORD ORANGE PARK (7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943) AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE WRENCH AND LUG NUTS WERE NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

THE PANORAMIC SUNROOF DEVELOPED SPIDERWEB STYLE CRACKING FOR NO REASON. I JUST BOUGHT THIS CAR A WEEK AGO. THE CAR WAS NOT EVEN BEING DRIVEN WHEN THIS HAPPENED.

WHEN PULLING AWAY FROM A STOP SIGN INTO A INTERSECTION THE VEHICLE STOPPED, THE CHECK ENGINE LIGHT AND WRENCH LIGHT BOTH CAME ON. I TRIED TO ACCELERATE THROUGH THE INTERSECTION BUT NOTHING HAPPENED.. I COASTED TO A STOP. THANK GOODNESS NO CARS WERE COMING. I SHUT OFF THE VEHICLE AND RESTARTED IT. I DROVE AWAY AND WITHIN A FEW HUNDRED YARDS THE SAME THING HAPPENED. NO POWER, COULDN'T ACCELERATE.

THE GLASS ROOF ON MY 2015 FORD EDGE CRACKED IN A WAVE PATTERN IN MULTIPLE RUNS ACROSS THE ENTIRE LENGTH OF MY ROOF FOR NO REASON. NO CHIPS OR IMPACT AREA VISIBLE ON ROOF. NOTICED AFTER LEAVING DEALERSHIP FOR OIL CHANGE.

THE HEAD LIGHTS ON THIS MODEL FORD ARE DANGEROUSLY INADEQUATE. THE IS NO PERIPHERAL LIGHTING AND THE CANDLE POWER AT DUSK AND DARK IS SO LOW THE VISION IS EXTREMELY POOR. I DON'T DRIVE THE CAR AT NIGHT DUE TO SAFETY CONCERNS. WHEN SEARCHED ONLINE THIS A VERY COMMON PROBLEM WITH THE 2015 EDGE.

NOTED TODAY THAT THE REAR SECTION OF THE VISTA GLASS ROOF IS CRACKED ON OUR 2015 FORD EDGE.

AS WE SLOWLY BACKED OUT OF OUR GARAGE, WE LOOKED UP AND SAW A LONG CRACK IN THE SUNROOF. WE REMEMBERED READING IN CONSUMER REPORTS (DEC. 2017) THAT LARGER SUNROOFS HAVE SHATTERED AND THE ARTICLE SPECIFICALLY MENTIONED FORD EDGE. WE IMMEDIATELY CLOSED THE SHIELD IN CASE IT SHATTERED AND DROVE TO THE FORD DEALER.

AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUALLY FORTUNATE, BECAUSE 10 FT BEYOND THE DUMPSTER WAS THE COMMERCIAL BUILDING WITH A PERSON SITTING AT A DESK JUST INSIDE A WINDOW THAT WOULD HAVE BEEN THE CRASH POINT. IN ADDITION TO DUMPSTER ENCLOSURE BEING DESTROYED, THE FORD EDGE HIT A 2013 TESLA DRIVER'S SIDE REVIEW MIRROR. THERE IS NO POLICE REPORT AS THE ACCIDENT HAPPENED ON PRIVATE PROPERTY. HOWEVER, THERE WERE 4 WITNESSES TO THE ACCIDENT, AND ALL AGREED THAT "I HAVE NEVER SEEN ANYTHING LIKE THAT, AND THANK GOD NO WAS INJURED OR EVEN KILLED" I WAS NOT INJURED, JUST SHAKEN UP. I CONTACTED THE FORD MOTOR CUSTOMER RELATIONSHIP DEPT ON APRIL 9 TO REPORT THE MECHANICAL MALFUNCTION, AND WAS ASSIGNED A CASE NUMBER: CAS14557623. AND WAS TOLD BY LAW THAT THE FORD OFFICE OF GENERAL COUNSEL HAD 15 BUSINESS DAYS TO RESPOND IN WRITING. THE STATE FARM APPROVED BODY SHOP ESTIMATED REPAIRS AT APPROX $9,600. BUT IS MY BELIEF THAT THIS CAR SHOULD NOT EVER BE ON THE ROAD AGAIN, SO WE DECLINED THE REPAIRS AND HAD THE CAR TOWED TO OUR PROPERTY UNTIL WE RECEIVE SOME RESPONSE FROM FORD. I HAVE ATTACHED 5 PHOTOS. I HAVE MORE, BUT THESE SHOW THE ESSENCE OF WHAT HAPPENED. YOU CAN CONTACT ME FOR EXPLANATIONS OF WHAT YOU ARE VIEWING IF NECESSARY

MY SUNROOF CRACKED ALL ON ITS OWN. I SEE THERE ARE SEVERAL OTHER PEOPLE THAT HAVE HAD THIS HAPPENED WHEN I RESEARCHED THIS ONLINE. MY VEHICLE WAS IN PARK AND I HEARD IT CRACK THEN LOOKED UP AND SAW THE CRACK IN MY SUNROOF.

I WAS DRIVING 55 MPH AND CAR POWER DROPPED TO COASTING AND I HAD TO PULL OFF THE ROAD. THE OIL INDICATOR CAME ON. I CALLED TRIPLE A AND THEN TRIED TO RESET THE OIL LIGHT TO RESET AND THE CAR STARTED AGAIN WITH POWER. CANCELLED TRIPLE A. CAR WAS NOT RESET AFTER OIL CHANGE. I COULD HAVE BEEN REAR ENDED!! REALLY SCARED ME.

WE HAD HAD A PROBLEM FOR OVER A YEAR.THE AC MAKES LOUD NOISES AND CUTS OUT AND STOPS WORKING IT WILL SPEED UP SLOW DOWN WITH NO TOUCHING.THE BLUETOOTH DOESN'T WORK PROPERLY AND THE PHONE DOESN'T SINK OR DROPS CALLS.THE CHECK ENGINE LIGHT COMES ON!!!!WE FIRST TOOK TO OUR LOCAL DEALERSHIP KELLY FORD IM MELBOURNE THEY COULDN'T GET IT TO FAIL.GAVE US THE CAR BACK AND WERE RUDE,MY WIFE CALLED CUSTOMER CARE AND MADE A COMPLAINT AND NOTHING WAS DONE.WE THEN SENT VIDEOS OF THE ISSUES. TO THE DEALERSHIP WE BOUGHT FROM WHICH IS 2 HOURS DRIVE SOUTH OF ELSE DELRARE FORD.WE DROVE THERE AND SHOWED THE SALES MANAGER AND SERVICE MANAGER THE CAR IN THE FAILED CONDITION AS WE DIDNT SHUT CAR OFF AND PULLED INTO THE SERVICE STATION AFTER AGAIN SENDING TEXT OF VIDEOS ON OUR DRIVE DOWN OF THE FAILING.THEY KEPT THE CAR FOR OVER 5 DAYS AND AGAIN SAID THEY COULDNT GET IT TO FAIL WHEN THEY RESTARTED LATER.WE WERE FURIOUS.WE HAVE AGAIN HAD TO CONTINUE TO DRIVE THIS CAR PAYING ALMOST $400.00 A MONTH AND NO ONE WILL FIX...OR GIVE US ANOTHER CAR.ITS A LEASE.WE PHONED CUSTOMER CARE AGAIN THEY GAVE US A CASE NUMBER AND SAID CONTACT PALM BAY FORD AND QUOTE THE CASE NUMBER IF THEY DIDNT NOT FIX THE CAR OR GIVE A REPLACEMENT UNTIL IT WAS FIXED WE COULD END THE LEASE EARLY. THE CAR HAS STALLED WHILE DRIVING.THE AC AND FAN VIBRATE SO LOAD AND GO FROM SUPER FAST TO SLOW AND THEN SHUTS OFF ALL WHILE DRIVING.WE ARE SCARED TO DRIVE!!!!

FRONT AND REAR LOWER DOOR JAMS COLLECT DIRT AND SALT ON DOOR. THIS HAPPENS BOTH ON HIGHWAY AND TOWN DRIVING. I HAD TO HAVE FORD CLEAN AND REINSTALL THE GASKET ON THE JAM AT A COST TO ME. THIS HAS NOT FIXED THE PROBLEM. HAS HAPPENS SINCE I GOT IT WITH 11K MILES.

REAR PASSENGER DOOR IS OFF SET FROM THE FRAME. FORD SAID THERE WAS NOTHING WRONG. AS YOU CAN SEE IN THE PHOTO, THE DOOR AND FRAME DON'T LINE UP. IT HAS BEEN LIKE THIS SINCE I GOT IT.

THE VISTA ROOF IS SLOW TO CLOSE AND WILL REOPEN MID CLOSE WITH OUT WARNING. FORD HAS LOOKED AT IT AND SAID IT WAS A LUBE PROBLEM AND KEEP LUBING THE TRACK BUT IT KEEPS HAPPENING.

ELECTRONIC STEERING GEAR FAILED AT 39,900 MILES. $2300 TO FIX.

WHILE DRIVING DOWN THE INTERSTATE, HEARD A VERY LOUD "POP"; THE ENTIRE REAR WINDSHIELD SPONTANEOUSLY BROKE. NOTHING HIT OR FELL ONTO MY CAR, THE BACK WINDSHIELD LITERALLY JUST POPPED AND SHATTERED INTO PIECES. I PULLED OVER AND GOT OUT TO LOOK AT IT, WHEN I CLOSED MY DOOR, THE WINDSHIELD STARTED CRUMBLING INTO THE CAR. IT LOOK LIKE THE OUTER EDGES OF THE WINDSHIELD SNAPPED OR COMPRESSED FIRST AND THEN THE CENTER OF IT WENT. IT WAS A VERY SCARY SITUATION WHILE DRIVING; THANK GOD MY CHILDREN WERE NOT IN THE BACK AT THE TIME.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 48 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO VIBRATE AND A LOUD THUMPING SOUND WAS HEARD WITHIN THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER (SHEEHY FORD LINCOLN OF RICHMOND, 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A FEW DIFFERENT OPTIONS TO TRY ON THE VEHICLE TO SEE IF ANY WOULD REMEDY THE FAILURE. THE DEALER STATED THAT NONE OF THE OPTIONS WERE HELPFUL IN REPAIRING THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THEY DID NOT KNOW HOW TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE WINDSHEILD WIPERS CONTINUED TO GET STUCK IN THE MIDDLE OF THE WINDSHIELD AND WERE STUCK TOGETHER. THE FAILURE MILEAGE WAS 62,795.

THE SUNROOF OF MY CAR CRACKED. I KEEP MY CAR IN A GARAGE AND DO NOT DRIVE IT TO WORK AS I AM RETIRED. NOTHING FELL ON MY CAR OR HIT MY CAR. ONE DAY, I OPENED THE COVER ON THE SUN ROOF WHILE THE CAR WAS STATIONARY, AND IT WAS CRACKED. I HAVE SINCE READ THAT THE FORD EDGE HAS A HIGHER THAN USUAL NUMBER OF COMPLAINTS OF CRACKED SUNROOFS.

THE TIRES ON OUR EDGE ARE COMING APART. THEY ARE HANKOOK AND AREN'T COVERED BY ANY WARRANTY OR RECALL. HANKOOK DEALER TELLS ME THAT THEY ARE COMING APART BECAUSE OF DRIVING ON GRAVEL. OUR ROADS ARE BLACKTOP. ALL 4 TIRES LOOK THE SAME. PEALING AWAY FROM CORE OF TIRE.

KNOWN PROBLEM WITH MANY FORD EDGE POWER REAR LIFT GATES. THE POWER GATE WILL NOT OPERATE WITH REMOTE, INTERIOR RELEASE, OR EXTERIOR RELEASE BUTTONS. ALSO, CANNOT BE RELEASED FROM INSIDE EITHER. POTENTIALLY, TRAPPING SOMEONE IN REAR STORAGE AND UNABLE TO GET OUT. VEHICLE WAS STATIONARY ANYWHERE AT ANY GIVEN TIME.

VEHICLE WAS STATIONARY IN THE MIDDLE OF AN ELEMENTARY SCHOOL PARKING LOT. WHEN I GOT THERE IN THE MORNING, NOTHING WAS WRONG WITH MY BACK WINDSHIELD. NO CRACKS. NO CHIPS. WHEN I WALKED OUT IN THE AFTERNOON, MY BACK WINDSHIELD WAS CRACKED FROM TOP TO BOTTOM AND FROM THE LEFT SIDE TO THE RIGHT SIDE. ALL ALONG THE BOTTOM EDGE OF THE WINDSHIELD HAD LITTLE PIECES THAT HAD ALREADY FALLEN OUT. WHEN I SHUT MY DRIVER SIDE DOOR THE PRESSURE POPPED MY WINDSHIELD OUT. THEN, WHEN I SHUT THE LEFT BACK DOOR THE WINDSHIELD SHATTERED. GLASS WAS IN MY TRUNK AND ON THE CEMENT. I BELIEVE THIS WAS DUE TO FAULTY GLASS.

THE CAR WAS PARKED, WHEN THE IGNITION WAS TURNED ON, I NOTICED THE LOSS OF POWER STEERING, AND A SERVICE MESSAGE APPEARED STATING STEERING ASSIST FAULT, SERVICE REQUIRED.

THE DRIVER'S SIDE 'DOOR AJAR' LIGHT AND CHIME GO OFF WHEN THE DOOR IS CORRECTLY SHUT. THE DOORS WILL NOT LOCK. IF LEFT TO RING IT WILL DRAIN THE BATTERY BECAUSE INTERIOR LIGHTS WILL NOT TURN OFF. IT IS NECESSARY TO STOP CAR, PUT INTO PARK, AND SLAM THE DOOR MULTIPLE TIMES. IT HAPPENS EVERYTIME THE DOOR MUST BE SHUT.

I RECENTLY HAD A BACKSEAT PASSENGER WHO NOTICED THE PANORAMIC SUNROOF WAS CRACKED. I DO NOT KNOW WHEN THE CRACK HAPPENED.

AFTER OWNING MY CAR FOR ONLY 16 MONTHS, THE PANORAMIC SUNROOF ON MY 2015 FORD EDGE TITANIUM CRACKED COMPLETELY DOWN THE LENGTH AS WELL AS ACROSS THE WIDTH OF THE ENTIRE ROOF. NEITHER THE CAR NOR ROOF HAD NOT BEEN STRUCK BY ANYTHING - IT WAS VERY OBVIOUSLY A STRESS FRACTURES. IT WAS A WARM SUNNY SPRING DAY, AND THE CAR HAD BEEN JUST SITTING IN FRONT OF MY HOUSE. WHEN I DREW BACK THE SUNROOF SHADE, I SAW THE ROOF COMPLETELY CRACKED SIDE TO SIDE AND FRONT TO BACK. I VERY CAREFULLY DROVE TO MY FORD DEALERSHIP. THE SERVICE DEPARTMENT INSISTED THAT A ROCK OR SOMETHING HIT IT AND REFUSED TO DO ANYTHING TO HELP REPLACE IT. I HAD TO HAVE A BODY SHOP REPLACE THE SUNROOF AND MY INSURANCE COMPANY COVERED REMAINING $800 OF THE $1300 COST AFTER I PAID THE $500 DEDUCTIBLE. MY AUTO INSURANCE HAS NOW GONE UP SEVERAL HUNDRED DOLLARS BECAUSE THEY CONSIDERED IT AN "ACCIDENT" WHICH IT WAS NOT! THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH VERY WORRIES ME THAT THE REPLACEMENT ROOF WILL BE ALSO LIKELY TO BREAK. THERE WAS DEFINITELY NO IMPACT BUT FORD REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY - THIS IS CRIMINAL.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 65 MPH, THE ROCKER PANEL DETACHED FROM THE PASSENGER SIDE OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,451.

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR

WHILE DRIVING THE RMPS ALL OF THE SUDDEN INCREASED RAPIDLY (I HAD MY FOOT ON THE ACCELERATOR TRAVELING AROUND 50 MPG) AS THE VEHICLE CONTINUED TO SLOW. THE VEHICLE THEN STARTED TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS (HAD A FULL TANK). I PULLED OVER THEN STARTED OUT AGAIN. THEN I REALIZED IT WAS THE TRANSMISSION. I RELUCTANTLY WENT INTO FIRST, SMOOTHED INTO 2ND THEN FELT LIKE IT TOTALLY SKIPPED 3RD BEFORE SETTLING INTO 4TH. I HAVE 6 YEARS. TRAVELING AROUND 60-70 WAS FINE. IT WAS THE LOWER GEARS WHEN STARTING FROM A STOP THAT WAS GIVING ME ISSUES. I NEED TO ADVISE YOU THAT THIS IS A 2015 MODEL WITH ONLY 12,885 MILES ON IT WHEN 3RD AND 5TH GEAR 'DROPPED OUT' OF MY TRANSMISSION. THIS IS WHAT THE LICENSED FORD MECHANIC ADVISED ME. I'M VERY UPSET BECAUSE IT'S STILL UNDER WARRANTY AND FORD WILL ONLY FIX THE BROKEN PARTS AND NOT THE WHOLE TRANSMISSION. ONLY 12,885 MILES AND I BOUGHT IT USED - I'VE ONLY HAD IT FOR 3 MONTHS AT THIS POINT.

I STARTED SEEING WATER ON THE DRIVERS SIDE FLOOR OF THE CAR IN NOVEMBER 2017 AFTER ABOUT A WEEK OF RAIN AND AFTER THE CAR WAS SITTING IN MY DRIVEWAY FOR A COUPLE OF DAYS. THERE WAS ABOUT AN INCH OF WATER ON THE FLOOR AND WATER SHOOTING OUT OF THE VENT UNDER THE DRIVERS SEAT WHEN THE HEAT IS TURNED ON. ALL OF THE WINDOWS ON THE INSIDE OF THE CAR ARE SO WET & FOGGGED UP THEY JUST DRIP. AFTER GOOGLING 2015 FORD EDGE WATER LEAKS ABOUT 20 + ARTICLES POPPED ABOUT FORD ISSUING A STOP SALE ON SOME 2015 FORD EDGE MODELS MADE BEFORE APRIL 28TH 2015 FOR WATER LEAKS THAT CAUSE CORROSION, MOLDING, AND ELECTRICAL PROBLEMS. MY CAR WAS MADE APRIL 8 2015. I TALKED TO FORD AND SINCE IT WASNT AN ACTUAL RECALL THEY WONT ADDRESS IT. I TALKED TO THE DEALERSHIP WHO THEN TOLD ME SINCE IT OUT OF WARRANTY & THERE WASNT AN ACTUAL RECALL THAT THEY WONT EITHER. AFTER ABOUT A WEEK OF GOING BACK AND FORTH WITH BICKFORD FORD THEY DECIDED TO LOOK AT IT. I BROUGHT IT IN ON DECEMEBER 18 2017 AND THEY CONTRACTED IT OUT TO A COMPANY CALLED HOGLUNDS IN EVERETT WASHINGTON. ON DECEMEBER 20 2017 BICKFORD CALLED AND TOLD ME THEY DIAGNOSED THE ISSUE,THAT IT WAS INDEED A WATER LEAK IN THE FRAME OF THE CAR AND THAT THEY WERE GOING TO HAVE IT FIXED. ON DECEMEBER 22 2017 BICKFORD CALLED AND SAID THAT IT WAS FIXED AND READY TO PICK UP. WHEN I WENT TO PICK IT UP. THEY TOLD ME THAT THEY HAD WASHED IT AND HANDED ME THEY KEYS. WHEN I GOT IN THE CAR THE FLOOR WAS MORE WET THAT IT EVER HAD BEEN BEFORE BECAUSE IT WAS WASHED AND THE WINDOWS WERE FOGGED UP. AFTER ASKING WHY IT WAS STILL WET THEY TOLD ME IT WASNT THEIR RESPONSIBLITY TO CLEAN UP THE WATER AND THEY WERE JUST GOING TO FIX THE LEAK. I THEN CALLED HOGLUNDS AND THEY TOLD ME THAT THERE IS A HOLE IN THE FACTORY SEAM OF THE CAR ON THE DRIVERS SIDE ABOVE THE FENDER THAT CANNOT BE ACCESSED WITHOUT 30-40 HOURS OF LABOR. SO THEY HADNT ACTUALLY DONE ANYTHING WITH THE CAR.

THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.

THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.

WHILE DRIVING DOWN THE INTERSTATE WE HEAR A LOUD 'POP' WHICH SOUNDED LIKE A BALLOON POPPING THEN A CRACKLING NOISE. I LOOKED BACK AND THE ENTIRE REAR WINDOW ON THE HATCH OF OUR EDGE HAD SHATTERED. LUCKILY IT STAYED IN TACT UNTIL WE RETURNED HOME AND WHEN I SHUT A DOOR IT STARTED TO BREAK ALL OF THE WAY OPEN. WE WERE NOT TRAVELING BY ANY OTHER VEHICLE AT THE TIME THIS HAPPENED.

THE DRIVER'S POWER WINDOW INEXPLICABLY AND SUDDENLY FAILS TO OPERATE. AS A RESULT, THE DRIVER'S WINDOW WILL FAIL TO OPEN, CLOSE OR QUIT OPERATING LEAVING THE WINDOW PARTIALLY OPEN/CLOSE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS IN MOTION OR STATIONARY . . . . ANYWHERE/ANYTIME. DURING INCLEMENT WEATHER, IF THE WINDOW IS STUCK OPEN OR PARTIALLY OPEN POSITION, IT BECOMES DIFFICULT TO SAFELY OPERATE THE VEHICLE.

I PURCHASED A CERTIFIED USED FORD EDGE 2015 MODEL IN JULY 2016 AT THIS DEALERSHIP. ON 9/10/17 WHILE DRIVING, I HAD A LOSS OF POWER AND SOME OF THE DASHBOARD LIGHT LIT UP. I MADE TO A PARKING LOT, PUT THE CAR IN PARK AND THEN IT WORKED FINE. THEN ON 10/24/17 WHILE DRIVING TO WORK THROUGH AN INTERSECTION, I LOST POWER AGAIN. I COASTED THROUGH AND PULLED OVER. AGAIN, I WAS ABLE TO PUT THE CAR IN PARK AND THEN IT WORKED. I CALLED GILBERT BAUGH AND THEY SAID I NEEDED TO BRING THE CAR IN. I TOOK THE CAR TO THE DEALERSHIP ON 10/28/17. I EXPLAINED WHAT HAD HAPPENED AND ASK THEM TO LOOK AT THE CAR. LATER THE GUY CAME TO ME AND SAID THEY DROVE THE CAR AND DIDN'T HAVE ANY PROBLEMS BUT THEY TRIED TO RESET THE COMPUTER AND THERE WAS A GLITCH AND THEY CAN'T GET THE CAR TO CRANK. THEY SAID I WOULD NEED TO LEAVE THE VEHICLE. I LEFT THE VEHICLE AND THEN THEY CALLED 10/30 AND SAID THAT THE COMPUTER WAS BAD AND THAT I WOULD NEED TO REPLACE IT, AND IT WASN'T COVERED UNDER MY POWERTRAIN WARRANTY. I QUESTIONED THEM ON THIS BECAUSE THE CAR WAS DRIVABLE WHEN I TOOK IT IN. I CALLED 11/2/17 AND THE COMPUTER WAS NOT IN YET. THEY CALLED ON 11/3 AND SAID THEY RECEIVED THE COMPUTER AND PUT IT IN BUT THAT THE CAR WAS DOING THE SAME THING, WOULD NOT CRANK. I CALLED THEM AGAIN A FEW DAYS LATER AND THEY THOUGHT MAYBE THERE WAS A PROBLEM WITH THEIR COMPUTER THEY WERE USING TO PROGRAM AND HAD CONTACTED FORD FOR ASSISTANCE. AGAIN, I WAITED TO LATER BE TOLD THAT NEW SOFTWARE WILL NEED TO BE WRITTEN BY FORD TO SOLVE THIS PROBLEM. IT HAS NOW BEEN 5 WEEKS, MY CAR IS STILL IN THEIR SHOP AND THEY ARE UNABLE TO PROVIDE ME WITH AN ESTIMATED TIME FRAME FOR REPAIR. THEY SAID THEY ARE WAITING FOR FORD. I REQUESTED A BUYBACK THROUGH FORD, IT WAS DENIED DUE TO MY CAR HAVING APPROXIMATELY 55,000 MILES ON IT.

CAR WAS BEING DRIVEN, CEL CAME ON, ENGINE MISFIRE (SPARK PLUG). TOOK IT TO DEALER, FOUND COOLANT IN 3 CYLINDER BAYS. ODOMETER JUST TURNED 60,000. VEHICLE CURRENTLY AT MALLOY'S FORD IN WINCHESTER, VA

WHILE DRIVING, AT TIMES THE SENSORS, L OR R SIDE WILL ACTIVATE, WITH NOTHING CLOSE TO THE VEHICLE. I HAVE DRIVEN OUT OF MY DRIVEWAY , IT COME ON OR AT AN INTERSECTION, AGAIN WITH NOTHING AROUND THE CAR AND THE SCREEN AND BELLS GO OFF AS IF SOMETHING IS CLOSE. IT HAS BEEN TO THE FORD DEALERSHIP TWICE AND OF COURSE NOTHING.

THE PANORAMIC SUNROOF HAS DEVELOPED A CRACK. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A COMMON PROBLEM WITH THIS YEAR. ACCORDING TO THE DEALER, THE CRACK WAS CAUSED BY AN IMPACT. I AM NOT ABLE TO SEE ANY IMPACT DAMAGE. THESE WINDOWS ARE SUPPOSED TO BE STRONGER THAN STEEL. IF I HAVE TO WORRY ABOUT A 200LB GLASS ROOF COLLAPSING ON TOP OF ME, THAT NEEDS TO BE FIXED. FOR REFUSES TO ACKNOWLEDGE THIS AS A DEFECT AND PUTS IT OFF ON THE CONSUMER. A SAFETY RECALL SHOULD BE ISSUED.

THE GLASS PANEL ON THE PANORAMIC SUNROOF CRACKED FOR NO OBVIOUS REASON. SELLING DEALER WAS CONTACTED. THE SERVICE MANAGER LOOKED AT THE GLASS AND STATED THAT "IT WAS CAUSED BY IMPACT CALL YOUR INSURANCE COMPANY". THERE WAS NO IMPACT. IT SEEMS THE GLASS PANEL IS UNDER A PRESSURE/STRESS LOAD. THE GLASS JUST CRACKED.

REAR DOORS FREEZE SHUT TRAPPING REAR SEAT RIDERS. THIS HAS HAPPENED MANY TIMES ON THIS CAR HERE IN NORTHERN MINNESOTA. HAVE TAKEN CAR TO DEALER THREE TIMES WITH THE DOORS FROZEN. THEY HAVE DONE ALL THEY CAN TO REPAIR THIS INCLUDING MODIFYING THE CAR AT MY COST. FORD HAS NOT RESPONDED WITH ANY HELP, OUR DEALER HAS NO IDEA WHAT MORE THEY CAN DO, BUT HAS TOLD US WE ARE NOT ALONE WITH THIS PROBLEM. IT HAPPENS ANYTIME WE HAVE SLUSH ON THE ROADS AND THE TEMP. IS BELOW 32 DEGREES

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF THROTTLE RESPONSE WHEN DEPRESSING THE ACCELERATOR PEDAL, AND FAILED TO ACCELERATE PROPERLY. AFTER SHUTTING THE ENGINE OFF AND BACK ON, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD IN LAS VEGAS, NV) AND A MODULE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED, THE VEHICLE IDLED VERY HIGHLY UNTIL THE ENGINE WARMED UP. ALSO, THE BRAKES WOULD NOT FUNCTION PROPERLY. THE DRIVER WAS UNABLE TO GRADUALLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO DRIVE ABNORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SENSOR LEAKED OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED AN UNKNOWN FORD DEALER WHERE IT WAS DETERMINED THAT THE ENGINE COULD NOT BE REPAIRED AND THE CONTACT WAS ADVISED TO CALL NHTSA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

WITHIN THE LAST 6 MONTHS MY REAR GATE HAS CLOSED WITHOUT ANY ACTION BY ME. THE FIRST TIME IT HAPPENED WAS 6 MONTHS AGO. I WAS LOADING IN THE BACK OF MY EDGE AND THE REAR GATE STARTED CLOSING. IT CLOSED ON MY BACK AND WOULD NOT STOP. I NOTICED IT WAS NOT GOING TO STOP SO I DUCKED REAL FAST TO GET OUT OF THE WAY. I HAD A STIFF NECK FOR WEEKS. I WENT TO PICK UP TILE AND THEY WERE LOADING IT IN THE BACK AND I NOTICED THE GATE STARTING TO CLOSE AND I YELLED AT THE GUY TO DUCK AND GET OUT OF THE WAY. MY WIFE WAS PUTTING SOMETHING IN THE BACK AND I YELLED TO HER TO GET OUT OF THE WAY. I HAVE TAKEN THE VEHICLE TO 2 DEALERS AND EACH SAID NO TROUBLE FOUND. THIS COULD BE DANGEROUS IF A LITTLE KID WAS IN THE BACK WHEN IT WAS CLOSING ON ITS OWN SINCE THERE DOES NOT SEEM TO BE ANY SAFETY TO STOP IT. THE VEHICLE WAS OFF EACH TIME WITH THE GATE OPEN EACH TIME.

THIS VEHICLE IS LEAKING AROUND THE HAND GRIP (DRIVERS SIDE) AND LEAKING IN THE FLOOR.

BREAKS I TRIED BREAKING WHILE APPROACHING A STOP LIGHT BUT MY CAR REFUSED TO STOP. LUCKILY THERE WAS NOBODY IN FRONT OF ME, BUT IT TOOK ME ABOUT 2 OR 3X THE AMOUNT OF TIME I'M USED TO, TO MAKE A COMPLETE STOP. THERE'S A HISSING NOISE NOW WHEN I PRESS ON THE BREAK AND I HAVE TO PUT DOWN A LOT OF PRESSURE ON THE PEDAL IN ORDER TO STOP. I DON'T KNOW IF IT HAS ANYTHING TO DO WITH THE RECALL ISSUED IN NOVEMBER BUT THIS IS DANGEROUS.

VEHICLE LOST ALL FORWARD DRIVING POWER WHEN MERGING INTO TRAFFIC ON 3 LANE MAJOR HIGHWAY FROM ON RAMP DURING RUSH HOUR TRAFFIC. WRENCH LIGHT CAME ON AND VEHICLE ENTERED LIMP MODE. NEARLY CRASHED BECAUSE OF LIMP MODE CAUSED REDUCED STEERING AND REDUCED SPEED TO MAXIMUM OF 10 MPH ON HIGHWAY WITH 55 MPH SPEED LIMIT. NO WHERE TO PULL OVER ON HIGHWAY SO DROVE VEHICLE IN LIMP MODE OFF NEXT EXIT. AFTER PARKING AND RE-STARTING, REVERSE NOT ENGAGING AND NOW SLIPPING IN AND OUT OF DRIVE GEARS. TOWED TO DEALER. DEALER UNABLE TO DIAGNOSE TRANSMISSION PROBLEM. DURING DIAGNOSIS DEALER PERFORMED COST ANALYSIS AND DECIDED TO REPLACE ENTIRE TRANSMISSION. VEHICLE AT DEALER SERVICE CENTER FOR 30 DAYS. AFTER PICKING UP "REPAIRED" VEHICLE A LOUD EXHAUST NOTE IS NOW PREVALENT. NEED TO TAKE VEHICLE BACK TO DEALER SERVICE DEPARTMENT FOR FURTHER DIAGNOSIS.

FULL ACCESSORY POWER MODE - CAR SHUTS DOWN AT STOPLIGHTS AND MUST BE RESTARTED.

2015 FORD EDGE MOOONROOF GLASS SHATTERED FOR NO REASON AT ALL. IT WAS IN THE CLOSED POSITION AND NOTHING HIT IT.

MY REAR WINDSHIELD SHATTERED FOR NO REASON. I WAS PULLING OUT OF A PARKING SPOT AND HEARD A LOUD POP. NOTHING HAD HIT MY CAR, NO ONE WAS AROUND, NOTHING FELL FROM THE SKY OR OFF OF A BUILDING. MY REAR WINDSHIELD BASICALLY JUST EXPLODED AND CRACKED FROM ONE SIDE TO THE OTHER, ACROSS THE BOTTOM AND THEN BUCKLED AND CRACKED UP THE CENTER. SHARDS OF GLASS WERE FALLING INTO THE CAR AND ALSO POURING OUT THE BOTTOM OF THE WINDOW. GLASS HAS NOW FALLEN INTO THE REAR GATE.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND TOOK NUMEROUS ATTEMPTS TO RESTART THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE "SERVICE THE ADVANCETRAK" AND "SEE MANUAL" MESSAGES ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A FORD INSPECTOR INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD NOT BE REPLICATED FAILURE MILEAGE WAS APPROXIMATELY 5,849. UPDATED *LJ *AS

THE VEHICLE WAS PARKED IN MY DRIVEWAY AND OCCUPIED BY MYSELF AND THREE CHILDREN IN THE BACK SEAT. THE WINDOW IMPLODED WHEN THE FRONT PASSENGER DOOR WAS CLOSED AS MY HUSBAND ENTERED THE SUV. MY SON IN THE BACK SEAT RECEIVED A SMALL CUT OVER HIS LEFT EYE, ANOTHER CHILD WAS HIT BY THE GLASS BUT UNINJURED.

REVERSE AID CAMERA RANDOMLY TURNS ON WHILE THE CAR IS IN MOTION. WHEN THIS HAPPENS THE TRANSMISSION APPEARS TO LURCH AS IF THE TRACTION CONTROL SYSTEM IS ADJUSTING THE SPIN OF THE FRONT TIRES. WE HAVE HAD THIS INTO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE EVEN REPLACED THE CAMERA AND THE ISSUE STILL HAPPENS. WE ARE CONCERNED THAT THE TRANSMISSION MAY FAIL TO OPERATE NORMALLY UNDER LOAD WHEN ATTEMPTING TO ACCELERATE.

UNLIKE OTHER FORD VEHICLES, THE EDGE REAR BACKUP SYSTEM ACTIVATES ONLY WHEN THE VEHICLE IS APPROACHING AN OBJECT AT LESS THAN 3 MPH OR AN OBJECT IS APPROACHING THE REAR OF THE VEHICLE DIRECTLY. LATERAL MOVEMENT IS NOT DETECTED. ALSO, STATIONARY OBJECTS DIRECTLY BEHIND THE VEHICLE WITHIN THE VEHICLE,S WARNING ZONE ARE NOT DETECTED UNLESS THE VEHICLE IS MOVING. WITHIN THE FIRST WEEK OF DRIVING THIS VEHICLE, I TRIED TO BACK UP FROM A PARKING SPACE. A PEDESTRIAN WAS WALKING DIRECTLY BEHIND THE RIGHT REAR OF THE VEHICLE. THE VEHICLE STARTED REARWARD AND HIT THE PEDESTRIAN WITHOUT ANY AUDIBLE WARNING. THE PEDESTRIAN CONTINUED TO THE RIGHT SIDE OF THE VEHICLE, GAVE ME A DISGUSTING LOOK AND WALKED AWAY I RETURNED THE VEHICLE TO THE FORD DEALER COMPLAINING ABOUT THE BACKUP SYSTEM AND WE TESTED TWO OTHER NEW EDGE'S. THEY PERFORMED THE SAME WAY. THE OWNER'S MANUAL OUTLINES THE SAME BACKUP PROCEDURE AS I DESCRIBED ABOVE. THE DEALER EXPLAINED THAT THIS SYSTEM WAS NEW AND ONLY ON THE 2015 AND BEYOND EDGE. I THINK THIS SYSTEM IS POORLY DESIGNED COMPARED TO OTHER FORD VEHICLES. I ALSO HAVE A 2016 EXPLORER WITH A REAR BACKUP SYSTEM. AN AUDIBLE WARNING SOUNDS EVERY TIME SOMETHING IS WITHIN THE BACKUP ZONE I.E. STANDING STILL, LATERAL MOVEMENT, APPROACHING, ETC. I WOULD LIKE TO SEE SOME TYPE OF INVESTIGATION INTO THIS MATTER. THANK YOU

I NOTICED A SPOT THAT WAS ABOUT AN INCH LONG ON THE REAR HATCH BACK GLASS WHERE THE DEFROSTER GRID APPEARED TO BE DELAMINATED. LATER THAT EVENING, I WAS ON MY WAY TO WORK. THE TEMPERATURE WAS BELOW FREEZING. I WAS DRIVING ABOUT 35 MPH ON A COUNTRY ROAD BECAUSE THE ROADS WERE ICY. THERE WAS NO TRAFFIC ON THE ROAD OTHER THAN MYSELF. I ALLOWED THE CAR TO WARM UP WITH THE REAR DEFROSTER ON FOR ABOUT TWO MINUTES PRIOR TO MY TRIP. ABOUT A MILE UP THE ROAD, THE REAR HATCH BACK GLASS EXPLODED. A SECTION ABOUT 8" BY 6" WAS BLOWN OUT AWAY FROM THE VEHICLE, WITH THE REST OF THE GLASS BROKEN BUT REMAINING IN PLACE. THE SECTION OF THE WINDOW THAT WAS BLOWN OUT WAS THE SAME AREA WHERE I HAD SEEN THE DELAMINATION EARLIER THAT DAY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 27,449. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

EXHAUST IN CABIN WAY BEYOND PERMISSIBLE LIMITS FROM DAY 1. I SUSPECTED THE FIREWALL WAS ALLOWING EXHAUST INTO INTERIOR, BUT THEN I STARTED SUSPECTING THE REAR WAS ALLOWING EXHAUST IN DUE TO AN AIR EDDY RECIRCULATING BEHIND THE VEHICLE ALLOWING EXHAUST INTO THE CABIN VIA LOWER REAR DOOR SEAL NOT SEALING TIGHT ENOUGH VIA THE AUTOMATED DOOR CLOSURE NOT SUFFICIENTLY FORMING A SEAL.

EXTENSIVE WATER DAMAGE. WATER IS LEAKING INTO THE CAR FROM AN UNKNOWN AREA CAUSING PUDDLING ON THE DRIVER SIDE FLOOR. WATER CAN BE HEARD SWISHING FROM UNDERNEATH THE CAR. A NOTICE WAS SENT TO DEALERS TO FIX THE ISSUE BEFORE THE CARS WERE SOLD, IT APPEARS THAT THEY DID NOT FIX THE ISSUE PRIOR TO SELLING ME THE CAR AND IS NOW REFUSING TO PAY TO FIX IT DUE TO THE FACT THAT I AM OVER THE WARRANTY PERIOD.

WHILE TRAVELLING ON INTERSTATE 93, MY 2015 FORD EDGE DISPLAYED A WARNING NOTICE ON THE DASHBOARD THAT READ "FULL ACCESSORY POWER ACTIVE." AFTER SELECTING "OK" TO ACKNOWLEDGE THE WARNING, THE VEHICLE LOST ALL POWER AND WAS RENDERED IMMOBILE. THE CAR CAME TO A COMPLETE STOP ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE WAS SHIFTED INTO PARK AND ATTEMPTS WERE MADE TO RESTART IT. THE VEHICLE SUCCESSFULLY RESTARTED AND THE COMMUTE WAS COMPLETED. THIS ISSUE MUST BE CORRECTED IMMEDIATELY. IT POSES AN SERIOUS THREAT TO THE HEALTH AND SAFETY OF THE GENERAL PUBLIC.

FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.

CPSC: 2015 FORD EDGE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING IN THE MIDDLE LANE. *BF THE CONSUMER STATED THE SRS LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY ENGINE SENSOR. *JB

I OWN THIS 2015 EDGE FOR LESS THAN A YEAR AND LESS THAN 15,000 MILES. DRIVING ON A SUNDAY AFTERNOON AT 35 MILES PER HOUR TO PICK PUMPKINS AND THE TRANSMISSION JUST STARTS SPINNING. WE PULL OVER AND TRANSMISSION IS COMPLETELY SHOT WILL NOT MOVE CAR. CALL AAA AND HAVE IT TOWED TO THE NEAREST DEALER CARBONE FORD IN BENNINGTON VERMONT. THIS IS NOT WHERE IT WAS PURCHASED BUT IT IS WHERE I HAVE IT SERVICED. SO THE FIRST THING THEY TELL ME IS FORD WILL NOT ISSUE A LOANER VEHICLE NOR WILL THEY PAY FOR A RENTAL. THEY TELL ME THEY FIRST MUST "DOWNLOAD THE DATA FROM THEIR COMPUTER TO FORD, SO THAT FORD CAN DECIDE WHETHER TO FIX IT OR REPLACE IT." THIS TOOK TWO FULL WEEKS. IN THE THIRD WEEK FORD TOLD THEM THEY COULD REPAIR IT AND THE PARTS WERE SENT. IN THE FOURTH WEEK I WAS PROMISED THE CAR WEDNESDAY AND THEN "ABSOLUTELY FRIDAY" IT IS NOW SATURDAY AND NO CAR. I HAVE RENTED A CAR FOR FOUR FULL WEEKS GOING ON FIVE. THE KILLER IS THAT AAMCO WOULD HAVE TAKEN TWO DAYS TO FIX OR REPLACE MY TRANSMISSION AND FORD THINKS THIS IS SOMEHOW NOT THEIR FAULT THEREFORE NO LOANER VEHICLE.

ELECTRONIC THROTTLE BODY FAILURE. VEHICLE LOST ALL ENGINE POWER AND ENTERED LIMP MODE AT 70 MPH ON HIGHWAY. WARNING LIGHTS CAME ON & NO NOTICE GIVEN. HAD TO IMMEDIATELY PULL OVER TO SIDE OF HIGHWAY. NEARLY LOST CONTROL OF VEHICLE AND ALMOST CRASHED. DEALER STATED THE ELECTRONIC THROTTLE BODY FAILED AND DEEMED CAR UNFIT/UNSAFE FOR TRAVEL ON THE ROAD. LEFT VEHICLE AT FORD DEALER TO REPLACE THROTTLE BODY.

ON 10-18-2016 OUR EDGE LOST ALL POWER ON A RESIDENTIAL STREET; SPEED REDUCED TO 2 MPH. WE DROVE HOME; THE VEHICLE WAS TOWED TO DEALERSHIP, & THE ELECTRONIC THROTTLE BODY WAS REPAIRED. ON 11-15-16 THE SAME THING HAPPENED, BUT THIS TIME WE WERE IN DALLAS ON HIGHWAY 289 IN AN INTERIOR LANE AT 55 MPH. WE SLOWED TO 2 MPH, BUT REACHED A PARKING LOT. FORD DEALER THEN REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. FORD KNOWS OF THE THROTTLE ISSUE, AND ONLY REPLACES IT AFTER THE SECOND MALFUNCTION. THIS POLICY PUTS ALL EDGE DRIVERS AT RISK AND SHOULD BE CHANGED TO REPLACE THEM IMMEDIATELY.

I WAS DRIVING ON A BACK ROAD BUT I WAS AT AN INTERSECTION AND MY CAR WENT INTO LIMP MODE. I GOT BUMPED BY OTHER DRIVERS AND I HAD TO MAKE IT TO THE BREAK DOWN LANE. THE CAR COMPLETELY SHUTDOWN IT WAS FRIGHTENING. FORD SAID NOTHING WAS WRONG WHEN THERE CLEARLY WAS. *TR

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE KEEPING SYSTEM. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING TORQUE STIFFENED WHILE CHANGING LANES. AS A RESULT, THE VEHICLE MOVED ONE LANE FURTHER THAN WAS NEEDED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO PAGE 20 OF THE SYSTEM MANUAL FOR THE EXACT FUNCTION OF THE LANE KEEPING SYSTEM. THE FAILURE RECURRED. THE CONTACT WANTED TO RETURN THE VEHICLE FOR A REFUND. THE FAILURE MILEAGE WAS 1,036. *TR

MULTIPLE TIMES THE CAR SUDDENLY LOST ALL POWER. ENGINE SHUTS OFF, POWER STEERING GONE AND ALL THE WARNING LIGHTS ON THE DASH LIGHT UP. THIS HAS HAPPENED ON EXPRESSWAYS, CITY STREETS AND COUNTRY ROADS, EACH TIME IMPEDING THE FLOW OF TRAFFIC AND PEOPLE DON'T RESPOND WELL TO ME WHEN THIS HAPPENS. I HAVE COME VERY CLOSE TO BEING HIT BY OTHER CARS. EACH TIME I HAVE PUSHED THE STARTER BUTTON TO SHUT IT OFF EVEN THOUGH IT IS NOT RUNNING AND I WAIT A FEW MINUTES. I THEN RESTART THE CAR AND IT SEEMS TO FUNCTION AGAIN, FOR A WHILE. THE DEALERSHIP WANTS TO PLAY GAMES ABOUT THIS ISSUE, " NOT DOING IT FOR OUR TECHNICIAN". I SEE LOADS OF COMPLAINTS JUST LIKE MINE WITH NOTHING BEING DONE. COME ON, IT'S RECALL TIME,,,BEFORE I, MY WIFE, FAMILY OR SOMEONE SUFFERS SERIOUS INJURY OR DEATH BECAUSE OF THIS KNOWN PROBLEM WITH THE EBT ASSEMBLY IN THE FORD EDGE.

ENGINE GOES TO IDLE WHILE UNDERWAY, ORANGE WRENCH APPEARS ON PANEL, NO RESPONSE FROM THROTTLE. HAPPENS WITHOUT WARNING AT ANY TIME, HIGH OR LOW SPEED. EXTREMELY DANGEROUS. I CANNOT IMAGINE WHY THERE HAS BEEN NO RECALL ON THIS.

MY 2015 FORD EDGE SUDDENLY LOST POWER WITHOUT ANY WARNING AS I WAS DRIVING AT A SLOW SPEED ON MY RESIDENTIAL STREET. FORTUNATELY I WAS NOT IN A HIGH-SPEED TRAFFIC AREA, AS THIS SITUATION IS OBVIOUSLY A SERIOUS ONE. THE NEXT DAY I TOOK MY CAR TO THE DEALER AND THEY WERE AWARE OF THIS ISSUE HAPPENING IN FORD VEHICLES. IT WAS A DEFECTIVE THROTTLE BODY AND THEY WERE ABLE TO REPLACE IT THE SAME DAY. I AM HOPING THIS NEW ONE WILL NOT POSE THE SAME PROBLEM. I AM ALSO SEEING ONLINE THAT THIS SAME ISSUE HAS BEEN OCCURRING IN THE 2015 FORD EDGE, AS WELL AS OTHER FORD VEHICLES IN PRIOR MODEL YEARS. I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES, AND IF THIS ISSUE HAS BEEN OUT THERE FOR SEVERAL YEARS ALREADY, WHY IS THERE NOT A PERMANENT FIX? THE VEHICLE LOSES POWER AND EITHER YOU "LIMP" OFF THE ROAD WITH HARDLY ANY ACCELERATION, OR WORSE YET...NO POWER WHATSOEVER. HOW CAN THIS NOT BE CONSIDERED A LIFE THREATENING SITUATION ESPECIALLY IF THE SEMI TRUCK BEHIND YOU CANNOT SLOW DOWN IN TIME WHEN YOUR CAR DECIDES TO TURN ITSELF OFF? OR MAKING A TURN IN A BUSY INTERSECTION... AN ONCOMING VEHICLE MAY NOT BE ABLE TO AVOID CRASHING INTO YOU AS YOU DESPERATELY TRY TO RESTART YOUR VEHICLE. THIS IS NOT ROCKET SCIENCE. IT IS CLEARLY A DANGEROUS ISSUE THAT NEEDS ATTENTION. DO THE RIGHT THING AND ISSUE THE RECALL AND SEE TO IT THAT THIS PART GETS A PERMANENT FIX.

BRAKES SQUEAK LOUDLY WHEN THE WEATHER IS HOT OR AFTER DRIVING THE CAR FOR 45 AND RETURNING TO THE CAR TO DRIVE AFTER AN HOUR OR TWO OF NOT DRIVING. THE BRAKES BECOME TOUCHY AND BITE WHEN RETURNING TO DRIVE AFTER THE CAR SITS FOR AN HOUR OR SO. WHEN STOPPING SUDDENLY AT ANY TIME, THE BRAKES BITE SEVERELY. PADS HAVE ALREADY BEEN REPLACED WITHIN THE FIRST YEAR. HELPED BUT DID NOT SOLVE THE PROBLEM. BRAKES ALSO FEEL AS IF THEY ARE GRINDING WHEN RETURNING TO DRIVE THE CAR AFTER IT SITS FOR AN HOUR OR SO, AFTER HAVING DROVE FOR 45 MINUTES OR SO. AT TIMES THE BRAKES WILL SQUEAK AND BITE FIRST THING IN THE MORNING. DEALER HAS REPLACED THE PADS, NOTED THE BITING, BUT THE PROBLEM STILL EXISTS.

SUDDEN LOSS OF POWER ON A WHILE DRIVING DOWN BUSY ROAD.

VEHICLE LOST POWER, ENGINE CONTINUED TO RUN BUT WOULD NOT MOVE. PROBLEM STARTED AFTER STOPPING AT LIGHT. DEALERSHIP SAID THROTTLE BODY PROBLEM AND RESET COMPUTER. THIS HAS HAPPENED ON SEVERAL OCCASIONS BUT IT DOES NOT STORE CODE, SO THEY WILL NOT FIX IT. I HAVE SAFETY CONCERNS ABOUT GETTING VEHICLE IN TRAFFIC.

I PURCHASED A NEW 2015 FORD EDGE TITANIUM FWD IN JUNE 2015. IT STALLED TWICE IN THE 1ST MONTH I OWNED IT AT A STOP LIGHT AND THEN A STOP SIGN. THEN IT DIDN'T STALL AGAIN UNTIL SEP 2016 AFTER EXITING I-79 AND COMING TO A STOP TO TURN. ON ALL OCCASIONS THE ENGINE START BUTTON WAS FLASHING GREEN AND THE DASH WAS FULLY LIT UP WITH A NOTICE THAT FULL ACCESSORY POWER WAS AVAILABLE. ON ALL TIMES THE ENGINE RESTARTED OK. THE DEALER COULD NOT FIND ANY COMPUTER FAULT CODES AND EVEN PUT ON A FLIGHT RECORDER(BLACK BOX) BUT IN 2 WEEKS IT DIDN'T STALL SO I COULD NOT SET ANY DATA BY PUSHING THE JOY STICK. RATHER THAN DO NOTHING I ASKED IF THE COULD PERFORM TSB 15-0123 PCM RECALIBRATION WITH THE LATEST SOFTWARE JUST TO BE SURE THAT WASN'T A PROBLEM THAT I NOTICED ON OTHER WEBSITES AND FORD HAS A RECORD OF IT. IT JUST NOW A WAIT AND SEE IF THERE'S ANY FURTHER STALLING. THERE IS ALSO A MENTION THAT A THROTTLE BODY COULD BE THE PROBLEM BUT FORD DOESN'T WANT TO DO ANYTHING UNTIL A COMPUTER SAYS THERE IS A PROBLEM AND WITH WHAT! THIS COULD BE DANGEROUS. THE SERVICE DEPT. FILED AN ENGINEERING HOTLINE CASE#307336. DON'T KNOW WHAT BECAME OF THAT.

I'VE HAD MY 2015 FORD EDGE FOR ONLY 4 MONTHS AND WITH ONLY 4600 MILES ON MY WAY HOME FROM WORK SEPT. 15TH GOING DOWN A TWO LANE ROAD MY CAR LOST POWER WITHOUT WARNING I COULD NOT ACCELERATE AND THE WRENCH AND AIR BAG WARNING LIGHTS CAME ON. THANK GOD I WAS NOT ON THE FREEWAY GOING 70 MILES AN HOUR I WAS ABLE TO COAST TO SAFETY SO I PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS MAKING A VERY LOUD NOISE. I CALLED FORD ROAD SIDE ASSISTANCE. WHEN HE CAME OUT HE TURNED THE VEHICLE OFF AND ON AND THE WARNING LIGHTS CAME OFF AND THE VEHICLE DROVE NORMAL. I WAS ABLE TO GET HOME. I DECIDED TO TAKE IT TO THE NEAREST FORD DEALER THE NEXT MORNING HOWEVER THEY COULD NOT HELP ME TILL WEDNESDAY OR THURSDAY OF THE FOLLOWING WEEK. I DECIDED TO GO HOME AND CALL THE DEALER WHERE I PURCHASED THE VEHICLE AND AS I WAS DRIVING UP MY DRIVEWAY IT HAPPENED AGAIN THIS TIME I DECIDED TO RECORD WITH MY PHONE THE WARNING LIGHTS AND THE NOISE IT WAS MAKING. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN TO THEM RIGHT AWAY HOWEVER I WAS NOT ABOUT TO DRIVE IT AGAIN KNOWING IT WAS PROBABLY GOING TO DO IT AGAIN. (VERY SCARY). CALLED FORD ROAD SIDE ASSISTANCE AGAIN AND IT WAS TOWED THERE. I RECEIVED A CALLED LATER IN THE DAY SAYING THAT THE THROTTLE BODYNEEDED TO BE REPLACED. GOT MY CAR BACK THAT AFTERNOON. HOWEVER, 2 WEEKS EARLIER MY VEHICLE WAS AT THE DEALER BECAUSE THE ENGINE LIGHT CAME ON TOOK IT IN AND THE CATALYST CONVERTER WAS BAD HE TO BE REPLACED. OF COURSE NO PART AVAILABLE HAD TO WAIT. MY VEHICLE WAS IN THERE FOR 10 DAYS. (THEY DID PROVIDE A RENTAL AT NO CHARGE)

DEPRESSION OF ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE SPEED WHILE TRAVELING ON TELEGRAPH RD. IN SOUTHFIELD, MI. I "LIMPED" THE CAR TO AVIS FORD, ALSO IN SOUTHFIELD, WHERE THE SERVICE ADVISOR TOLD ME THAT HE BELIEVED THERE WAS A MALFUNCTION OF THE THROTTLE BODY WHICH COUPLES THE ACCELERATOR PEDAL TO THE ENGINE THROTTLE. THAT WAS LATER CONFIRMED BY AVIS FORD AND AVIS FORD TOOK OUT THE OLD THROTTLE BODY AND INSTALLED A NEW THROTTLE BODY HAVING SERIAL # AT4Z 9E926 B (FP).

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH IN TWO LANE TRAFFIC, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE BY THE MANUFACTURER AND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

AT 6200 MILES ON A CLEAR WARM DAY OF ABOUT 95 DEGREES, AT ABOUT 40MPH ON A FLAT CITY ROAD, THE CAR LOST ALL POWER OF ACCELERATION, AND I HAD TO PULL OVER AND COME TO A COMPLETE STOP. THE ENGINE LIGHT AND A WRENCH LIGHT APPEARED ON THE DASH DISPLAY, AND HILL START ASSIST UNAVAILABLE MESSAGE APPEARED. I PUT CAR INTO PARK AND SHUT OFF ENGINE, WAITED ABOUT 2 MINUTES, AND RESTARTED ENGINE. THE ENGINE IDLED ROUGHLY AND THE ACCELERATOR PEDAL PRODUCED NO RESULTS WHEN PUSHED. SHUT ENGINE OFF AGAIN AND WAITED ABOUT 5 MINUTES AND RESTARTED. ACCELERATOR PEDAL WORKED NORMALLY, AND DROVE OFF. WRENCH LIGHT WENT OUT AND ENGINE LIGHT WENT OUT AFTER ABOUT 20 MILES. NO ACCIDENTS WERE CAUSED AS THERE WAS ENOUGH TIME TO REACT AND TRAVEL WAS ON A LOCAL STREET WHILE GOING STRAIGHT.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT AFTER PULLING OFF FROM A STOP AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE HILL START NOT AVAILABLE ERROR MESSAGE DISPLAYED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.

4/2016-CAR ENGINE LOST POWER ON HIGHWAY @ HIGHWAY SPEEDS DOWN TO 15 MPH. WRENCH ICON SHOWS ON DASHBOARD. MADE WAY TO SHOULDER, SHUT OFF CAR AND 2X ATTEMPT RESTART. DROVE TO DEALERSHIP. REPLACED THROTTLE BODY ASSY. 8-25-2016-ISSUE HAPPENED FOR A 2ND TIME AS ABOVE @ HIGHWAY SPEEDS. THIS CAR HAS THE REPLACEMENT THROTTLE BODY ASSY. ON FREEWAY AGAIN AND SIMILAR DASHBOARD ICONS. CAR HAD TO BE TOWED TO DEALERSHIP. SERVICE SAYS THEY REPLACED THROTTLE BODY ASSY W/"UPDATED MODEL" PER FORD RECOMMENDATION.

CAR DIED WHILE DRIVING, BECAUSE I WAS IN TRAFFIC AT 30 MPH, GOING DOWNHILL ON 20% GRADE, I THREW THE CAR IN NEUTRAL AND WAS ABLE TO RESTART THE CAR. THIS ACTION , ACCORDING TO DEALER, CLEARED THE COMPUTER AND NO INCIDENT WAS FOUND. AFTER 8 DAYS OF SUPPOSED DIAGNOSIS THEY TRIED TO GET ME TO PAY A DEPOSIT OF 500.00 TO PUT A DATA RECORDER IN MY VEHICLE AND SAID I WOULD HAVE TO TRIGGER IT FIRST BEFORE IT WOULD RECORD FUTURE INCIDENTS, WOULD THIS BE BEFORE I TRY TO SAVE MY LIFE FROM THE TRACTOR TRAILER BEHIND ME MOVING AT 70+MPH

MY CAR IS FORD EDGE 2015 WITH ONLY 439 MILES ON IT. I WAS TURNING RIGHT WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I MANAGED TO DRIFT INTO A PARKING LOT TO STOP THE CAR.. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. REQUEST RESEARCH HELP

THE THROTTLE BODY OF MY CAR WAS REPLACED WITH 5500 MILLES. MY CAR BROKE DOWN AT 70 MILLES/HOUR ON THE FREEWAY. THE CAR SUDDENLY LOSS POWER.

WHILE DRIVING ON THE FREEWAY THE CAR COMPLETELY TURNED OFF THREE TIMES. THE MESSAGE WHICH APPEARED WAS "HILL START UNAVAILABLE". WE HAD IT TOWED TO THE DEALER. WE WERE TOLD IT WAS THE THROTTLE AND TOLD THAT THEY COULD NOT GUARANTEE THAT IT WOULD NOT HAPPEN AGAIN.

VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING ON ROADWAY CREATING A NEAR COLLISION. VEHICLE WOULDN'T DRIVE, ENGINE SEEM TO STALL AND WOULDN'T ACCELERATE. SERVICE ENGINE SOON LIGHT AND YELLOW WRENCH LIGHT CAME ON, TAKEN TO DEALERSHIP. REPAIRED ELECTRONIC THROTTLE BODY. VEHICLE HAS 4560 MILES ON IT! FORD EMPLOYEE STAND VERY COMMON AND DANGEROUS PROBLEM. HE STATED HE IS SEEING THIS PROBLEM ON A REGULAR BASIS WITH 2015 AND 2016 FORD EDGES, AND THAT THIS IS A KNOWN PROBLEM WITH OTHER FORD VEHICLES.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO INVESTIGATE THE ISSUE. THE FAILURE WAS NOT DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS 83,082.

I WAS STARTING TO DRIVE ON THE BUSY STREET AT ABOUT 30 MPH WHEN OF THE SUDDEN THE VEHICLE SLOWED DOWN TO MAYBE 5 MPH WITHIN 2 SECONDS, MIND YOU MY FOOT WAS PRESSING THE GAS PEDAL AT THE TIME THE CAR LOST SPEED, LIGHT COMES ON, SOMETHING TO DO WITH HILL ASSISTANCE, THEN THE WRENCH LIGHT COME ON, LUCKILY THIS HAPPENED JUST BEFORE THE INTERSECTION AND I DECIDED TO GO TO THE LEFT TURN LANE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AT A 2-3 MPH SPEED, TURNED THE CAR OFF AND BACK ON WITH NO PROBLEM, DROVE IT HOME. THIS MORNING (7:00AM) I DROVE MY CAR TO THE FORD DEALERSHIP IN TOWN, EXPLAIN THE ISSUE TO THE ADVISER, SHE SAID SOUNDS LIKE THE THROTTLE BODY. THEY WORKED ON MY CAR, GOT THE PHONE CALL AROUND 3;00PM THAT MY CAR WAS READY I PICKED UP, THIS IS WHAT THE INVOICE SAYS: 4722 DEFECTIVE ETB. LIGHT OFF, OBTAIN P2111, PERFORM A DATALOGGER ROAD TEST AND MAKE A RECORDING. REVIEW RECORDING. AT TIME OF POWER LOSS ETC ACTUAL ANDE DESIRED WAY OUT OF SPEC, T/P READINGS ARE ERRATIC AND FULL OF SPIKES, INSTALL A NEW ETB, CLEAR CODE AND ROAD TEST, ENGINE RUNS GOOD, FULL POWER, LIGHT OFF AND NO CODES RETURN. WILL SEE HOW THIS WORKS....

WHILE DRIVING VEHICLE, IT SHUDDERS AND THE ENGINE SHUTS OFF. THE CAR LIGHTS STAY ON IN THE INTERIOR AND EXTERIOR - BUT THE INFORMATION SCREEN GOES BLACK AND THEN THE BACK UP CAMERA TURNS ON. CAR WILL NOT ACCELERATE -- STAYS LIKE THIS FOR A FEW MOMENTS THEN GOES BACK TO NORMAL BUT THEN HAPPENS AGAIN -- USUALLY 3 TIMES WITHIN 3 MINUTES. THIS IS THE SECOND TIME MY VEHICLE WILL BE GOING INTO THE SERVICE DEPT. THE FIRST TIME I WAS DRIVING ON A MAJOR HIGHWAY GOING 75MPH, SPEED DROPPED TO 60MPH WITHIN A MATTER OF SECONDS - WOULD NOT ACCELERATE AND REAR VIEW CAMERA WAS ON. SECOND TIME, AT A STOP LIGHT AND THE CAR SHUDDERED AND TURNED OFF WHEN DRIVING THROUGH THE GREEN LIGHT THE ENGINE SHUT OFF AGAIN. THEN, AS THE VEHICLE WAS BEING PULLED OFF THE ROAD AND OUT OF TRAFFIC THE ENGINE SHUT OFF AGAIN. VEHICLE WAS TOWED TO SERVICE DEPT. FORD SAYS THERE IS NOTHING THAT CAN BE FOUND.

I FORD EDGE HAS A BUMPING SOUND ON THE PASSAGNER SIDE. IT WAS A BRAND NEW VECHILE. BUT IT MADE THIS NOISE. COME TO FIND OUT AFTER IT BROKE DOWN THE THROTTLE BODY AND POWER TRAIN. I WAS TOLD BY THE DEALER THAT THEIR WAS A RECALL BY FCC SAID THEIR WAS NO RECALL. FCC WOULD NOT BUY THE CAR BACK. THE DEALERSHIP DID "FIX" IT BUT WHAT REALLY IS A FIX ( A PATCH) WHICH MEANS IT WILL BREAK DOWN AGAIN. THE CAR WOULD NOT CRANK OR MAKE ANY NOISES! IT JUST STOPPED IN A PARKING SPOT.

WHILE TRAVELING A FREEWAY AT 70 MPH, THE ENGINE CUT OUT. I WAS IN THE OUTSIDE LANE, LUCKILY. I WAS ABLE TO DRIFT OVER INTO THE PARKING LANE. I WAITED FOR A FEW MINUTES - STARTED BACK UP AND RESUMED CAREFULLY TO MY DESTINATION. THE NEXT DAY IT HAPPENED TWICE AND IN VARIOUS CONDITIONS: FROM A STOP, AND THEN WHEN I WAS ACCELERATING TO GET ONTO A FREEWAY. WHEN I DROVE TO MY HOME 200 MILES AWAY. I WAS CAREFUL AND STAYED IN THE OUTSIDE LANE OF THE INTERSTATE. JUST BEFORE HOME, OUT OF THE BLUE, THE ENGINE CUT OFF. I WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD AND STOP AND RESTART AND GET HOME. TODAY I CALLED FOR AN APPOINTMENT AT THE DEALER AND WAS INFORMED IT WOULD BE THREE DAYS BEFORE I COULD GET IN. I AM VERY DISAPPOINTED WITH THIS SITUATION. MY CAR ONLY HAS 8,000 MILES ON IT.

WHILE DRIVING IN NORTH CAROLINA AT 55 MPH ON A SINGLE LANE ROAD BETWEEN GOLDSBORO AND GREENVILLE NC, I EXPERIENCED A SUDDEN LOSS OF ENGINE POWER AND THE ACCELERATOR PEDAL BECAME TOTALLY UNRESPONSIVE. THE CAR SLOWED DOWN TO A SPEED COMPATIBLE WITH THE IDLING RPM OF THE CAR. I HAD TO PULL ON TO THE EDGE OF THE ROAD. ONCE I HAD TURNED THE CAR OFF FOR A FEW MOMENTS AND RESTARTED , THE ACCELERATOR CONTROL RETURNED . VERY DANGEROUS AND LUCKY THIS DID NOT HAPPEN WHILST ON A FREEWAY OR OVERTAKING.

FWD 3.5 V6, 7 MONTH OLD CAR WITH 12,200 MILES- DRIVING ON INTERSTATE WHEN ENGINE JUST QUIT WITH NO WARNING. WRENCH SYMBOL ILLUMINATED ON DASH. AFTER SHUTTING DOWN, CAR WAS ABLE TO BE RESTARTED, ONLY TO HAVE THE SAME PROBLEM AFTER 3-5 MINUTES. CAR WAS TOWED TO FORD DEALER, WHERE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. DEALER SAID THEY SEE A LOT OF THIS PROBLEM AND THAT I WAS FORTUNATE THAT THEY HAD THE PART IN STOCK. I FELT I WAS FORTUNATE TO BE ABLE TO SAFELY PULL THE CAR OVER, WITHOUT CAUSING AN ACCIDENT. CAR WAS REPAIRED THE NEXT MORNING.

THE ETB (ELECTRONIC THROTTLE BODY) IN OUR CAR MALFUNCTIONED, CAUSING THE TRANSMISSION TO DISENGAGE WHILE DRIVING ON THE HIGHWAY. THE ENGINE STILL RAN, BUT THE TRANSMISSION WAS NON-FUNCTIONAL. IT WAS ONLY AFTER COASTING TO THE SIDE OF THE ROAD AND RE-STARTING THE VEHICLE COULD THE TRANSMISSION ENGAGE TO GET HOME. THIS HAPPENED TWICE WITHIN FOUR MILES. THE CAR WAS TOWED TO THE DEALER AND THE ETB REPLACED. THE SERVICE REP SAID THIS WAS A COMMON PROBLEM WITH FORD VEHICLES. I ASKED IT THE REPLACEMENT ETB A CORRECTIVE PART TO FIX THIS ISSUE, BUT HE STATED HE 'DID NOT KNOW'. THIS CAR HAS ONLY 9300 MILES ON THE ODOMETER. MY CONCERN IS THAT THIS COULD BE A VERY SERIOUS AND DANGEROUS PROBLEM IN SOME CIRCUMSTANCES, SUCH AS BEING IN THE MIDDLE OF A HIGH-SPEED MULTI-LANE TURNPIKE. YOU CAN EASILY IMAGINE BEING STALLED IN SUCH AN INSTANCE AND BEING HIT FROM BEHIND BY FOLLOWING TRAFFIC. MY ONLINE RESEARCH SHOWS THIS IS A PROBLEM DATING BACK ON FORD VEHICLES FROM 2009 AT LEAST, AND THAT THE NHTSA IS 'STUDYING' THE PROBLEM, BUT NO RECALL HAS BEEN ISSUED. MY QUESTION IS WHY HASN'T THIS BEEN DONE SINCE I AM CONVINCED MOST PEOPLE WOULD CONSIDER THIS ISSUE AS AN EXTREMELY SERIOUS HEALTH AND SAFETY CONCERN, VERY DANGEROUS TO BOTH SUCH VEHICLE OWNERS, AND OTHER TRAFFIC.

I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE DRIVE POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 25 MPH. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. I GOOGLED THIS PROBLEM AND IT SEEMS A LOT OF PEOPLE HAVING THE SAME PROBLEM

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CHECK MANUAL AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A GROUND CABLE WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

ACCELERATOR STOPPED WORKING. WRENCH WARNING LIGHT LIT. (ENGINE REMAINED RUNNING; AC REMAINED ON). AFTER STOPPING THE CAR, WE RE-STARTED IT. IT RAN OK FOR ABOUT 1.5 MILES, THEN THE SAME PROBLEM OCCURRED. (WE WERE IN MOTION, ON A BACK ROAD, NOT TURNING,BRAKING ETC. SPEED OF VEHICLE WAS ABOUT 50 MPH. IT IS A SAFETY HAZARD AS THE ROAD IS SOMEWHAT CURVY AND HILLY, WITH FEW PLACES TO SAFELY MOVE OFF THE ROAD AFTER THE VEHICLE STOPPED WORKING).

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. THE VIN WAS UNAVAILABLE.

ON 26 JULY 2016, I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE 'DRIVE' POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. I WAS IN THE PROCESS OF ATTEMPTING TO PASS ANOTHER VEHICLE. NEEDLESS TO SAY WHEN THIS INCIDENT HAPPENED I FOUND MYSELF, AND MY GRANDCHILDREN, IN A VERY DANGEROUS SITUATION. AS THE MOMENT THE VEHICLE IS UNSAFE TO OPERATE. ON 27 JULY THE SAME ISSUE REOCCURRED THREE MORE TIMES (ALL ON LOCAL STREETS), ONCE WHILE I WAS IN AN INTERSECTION, WHILE I WAS ON MY WAY TO THE COWLES FORD DEALERSHIP TO HAVE THE VEHICLE SERVICED. THE SERVICE MANAGER, TOOK MY VEHICLE IN (HE GRACIOUSLY PROVIDED A LOANER VEHICLE) AND ONE OF THE SERVICE REPRESENTATIVES, HYPOTHESIZED THAT THE PROBLEM MIGHT BE RELATED TO THE THROTTLE. I'M NOT SURE IF THE ISSUE WAS MECHANICAL OR RELATED TO THE COMPUTER SYSTEM. THE SERVICE MANAGER INDICATED THAT IT MAY TAKE ABOUT A WEEK TO SERVICE THE VEHICLE DUE TO THE VOLUME OF SERVICE REQUESTS, SO I WILL NOT KNOW IF THE VEHICLE IS DRIVABLE UNTIL AFTER THE FIRST WEEK OF AUGUST.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED TO 20 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 10/18/16*LJ

I WAS DRIVING ON A BUSY HIGHWAY AT ABOUT 45 MPH AND I COULDN'T ACCELERATE. LUCKILY I WAS ABLE TO COAST OFF TO THE SIDE BURN. MY CAR ONLY HAS 6700 MILES ON IT. THEY TOWED IT TO THE DEALERSHIP AND THE DEALERSHIP TOLD ME THAT THEY CAN'T GET IT INTO TO LOOK AT UNTIL AUGUST 1ST. THE APPARENTLY WON'T EVEN GIVE YOU A LOANER CAR IN THE MEANTIME. VERY FRUSTRATING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED TO 15 MPH WHEN THE POWER TRAIN WRENCH WARNING SIGNAL ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,100.

4 DAYS AGO I STARTED MY VEHICLE AND PUT IT IN DRIVE AND IT WOULD NOT MOVE. THE ENGINE ICON CAME ON AND THE MESSAGE SAID SOMETHING ABOUT "POWER ACCESSORY ", IT DID NOT LAST LONG ENOUGH FOR ME TO READ IT. THE SAME THING HAPPENED AGAIN TODAY AS I WAS DRIVING IN REVERSE OUT OF A DRIVEWAY THAT WAS ON AN INCLINE. I LOST ALL POWER AND HAD NO CONTROL OF THE VEHICLE. IT WAS VERY SCARY. AGAIN THE POWER ACCESSORY NOTICE FLASHED. BOTH TIMES I HAD TO TURN THE VEHICLE OFF AND RESTART AND IT WAS FINE. I ONLY HAVE 1400 MILES ON THIS VEHICLE AND BOUGHT IT WITH 600 MILES ON IT ABOUT A MONTH AGO. THIS IS CRAZY.

SEE ATTACHED PDF FILE FOR COMPLAINT. WHILE TRAVELING AT NEAR HIGHWAY SPEED (45 MPH) ON A LATE SATURDAY AFTERNOON, JULY 16, 2016, MY 2015 FORD EDGE WITH ONLY 9,000 MILES, SUDDENLY LOST POWER AND I COULD NOT ACCELERATE. FORTUNATELY I WAS ON A DECLINE OF A BRIDGE, SO I WAS ABLE TO COAST TO THE NEXT CORNER AND GET OFF OF THE MAIN THOROUGHFARE. I WAS AT RISK OF A VEHICLE CRASH, HOWEVER, FORTUNATELY THERE WERE NO CARS FOLLOWING ME AT THE TIME. THE 'WRENCH' WARNING INDICATOR CAME ON, AND AFTER SEARCHING THE OWNER'S MANUAL, I CALLED FORD ROADSIDE SERVICE TO HAVE CAR TOWED TO DEALERSHIP WHERE IT WAS PURCHASED NEW ONLY 7 MONTHS EARLIER. THERE WERE NO WARNING SIGNS PRIOR TO THIS FAILURE! ON MONDAY (JULY 18), THE DEALER CALLED TO ADVISE THE 'ELECTRONIC THROTTLE BODY' WOULD ARRIVE TUESDAY AND I COULD EXPECT MY CAR BACK TUESDAY AFTERNOON. TUESDAY MORNING (JULY 19) I WAS CALLED AND ADVISED THE PART IS ON BACK-ORDER AND NOT EXPECTED TO BE RECEIVED UNTIL JULY 29. YOU CAN IMAGINE MY DISPLEASURE AT HEARING THIS, KNOWING I'LL BE WITHOUT MY CAR FOR TWO WEEKS, ASSUMING THE PART ARRIVES ON SCHEDULE

DRIVING WITH CRUISE ON AT 55 TO 60, YELLOW WRENCH COMES ON AFTER FEELING THE CAR SHUTTER, CRUISE STOPS WORKING BUT WAS ABLE TO KEEP IT UP TO SPEED. KEPT DRIVING, AT EVERY STOP LIGHT THE CAR ACTS LIKE IT WANTS TO STALL BUT DOESN'T, THEN ACTS LIKE IT IS IN 3RD OR 4TH GEAR WHEN TAKING OFF. SHUT THE CAR OFF AND RE-STARTED AND IT ACTED FINE. THEN, THE NEXT DAY, THE SAME THING HAPPENED WHEN MY WIFE WAS DRIVING ON HER WAY TO WORK IN STOP AND GO TRAFFIC. THIS YELLOW WRENCH CAME ON ABOUT 10 MONTHS AGO AND IT CLEARED WHEN SHUTTING THE CAR OFF. DEALER SAID TO KEEP AN EYE ON IT AND IT MAY HAVE BEEN A GLITCH. SPENT A TON OF MONEY ON THIS CAR AND WE DON'T EVEN FEEL SAFE DRIVING IT! GETTING THE THROTTLE BODY REPLACED AS WE SPEAK SO HOPEFULLY THAT WILL FIX IT FOR GOOD. LESS THAN 15,000 MILES ON THE CAR.

DEFECTIVE THROTTLE BODY 3.5L V6. I WAS AT A TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE. AFTER THE LIGHT CHANGED I ATTEMPTED TO GO THROUGH THE INTERSECTION AND HALFWAY THROUGH THE INTERSECTION THE VEHICLE LOST POWER THUS LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH VEHICLES MOVING AROUND ME ON BOTH SIDES. THE CHECK ENGINE LIGHT AND A WRENCH ICON APPEARED ON THE DASH DISPLAY. THE ENGINE WAS RUNNING AT IDLE SPEED AND THE CAR WOULD NOT GO FORWARD. BY THIS TIME TRAFFIC FROM THE OTHER DIRECTION WAS PASSING ME ON BOTH SIDES. I TURNED THE ENGINE OFF AND RESTARTED IT, HOWEVER, WHEN PLACED IN DRIVE THE SAME THING HAPPENED. THE VEHICLE WAS TOWED TO THE FORD GARAGE AND REPAIRED. THE CAUSE WAS A DEFECTIVE THROTTLE BODY WHICH WAS REPLACED. THE CHECK ENGINE LIGHT SHOWED A CODE THAT INDICATED THE THROTTLE BODY PROBLEM. THE VEHICLE HAS 6,700 MILES ON IT. HAD WE BEEN TURNING LEFT ACROSS ONCOMING TRAFFIC AN ACCIDENT WOULD HAVE BEEN CAUSED. THE SERVICE DEPARTMENT INDICATED THAT WE WERE LUCKY THAT THEY HAD THE PART BECAUSE OF THE NUMEROUS VEHICLES SERVICED WITH THE SAME PROBLEM.

AS I WAS DRIVING, THE CAR ENGINE STOPPED. I WOULD THEN HAVE TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE IN TRAFFIC.

VEHICLE STALLED IN HEAVY TRAFFIC ON THE FREEWAY AND HAD TO COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS SITUATION. AMBER CHECK ENGINE LIGHT CAME ON AND A WARNING LIGHT SHOWING A YELLOW WRENCH CAME ON. VEHICLE RAN IN LIMP HOME MODE ONLY. TOOK VEHICLE TO THE DEALERSHIP AND THE THROTTLE BODY WAS REPLACED. ON LINE REPORTS INDICATE THE THROTTLE BODY HAS BEEN A PROBLEM AT FORD FOR THE LAST SEVERAL YEARS AND IT APPARENTLY IS STILL NOT FIXED ON THE 2015 FORD EDGE....UPDATED 08/15/16 *BF

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER LIFTGATE FOOT ACTIVATED FEATURE. WHILE THE LIFTGATE WAS OPENED, THE CONTACT REACHED INTO THE REAR PASSENGER SIDE WITH HIS LEG IN AN OUTWARD POSITION. A CHIME SOUNDED ONLY AS THE LIFTGATE WAS IN MOTION. THE MOVEMENT OF THE LEG ALERTED THE LIFTGATE TO ACTIVATE. THE CONTACT'S BODY PREVENTED THE DOOR FROM CLOSING COMPLETELY; HOWEVER, THE CONTACT'S LEFT SHOULDER AND CHEST WERE PARTIALLY PINNED IN NEAR THE TAIL LIGHT AREA. THE LIFTGATE REVERSE SENSOR DID NOT ACTIVATE. THE LIFTGATE MANUAL MECHANISM WAS ENGAGED NUMEROUS TIMES BEFORE OPERATING IN REVERSE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIFTGATE MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE LIFT GATE SHOULD CHIME BEFORE IT BEGAN TO MOVE. THERE SHOULD ALSO BE AN OPTION TO KEEP THE DOOR LOCKED IN THE RAISED POSITION. *JS

WHILE DRIVING HOME IN MY 2015 FORD EDGE TITANIUM, I TURNED INTO A SIDE STREET AND PRESSED THE ACCELERATOR TO CONTINUE DRIVING. CAR SHUT DOWN COMPLETELY. I COULD NOT ADVANCE. AFTER SITTING FOR A FEW MINUTES, EVERYTHING CAME BACK ON. I WAS ABLE TO RESTART THE VEHICLE AND MADE IT HOME. A CAR THAT PUTS MY LIFE IN DANGER LIKE THIS COULD ALSO PUT OTHER LIVES AT RISK. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED.

DRIVING DOWN MAJOR HIGHWAY. CAR ENGINE LURCHED AND THEN SUDDENLY LOST ALL ACCELERATION POWER. HAD TO COAST TO A STOP BY SIDE OF HIGHWAY. ENGINE CONTINUED RUNNING VERY ROUGHLY. NO ACCELERATION OR ABILITY TO DRIVE. DEALERSHIP DEEMED IT A ELECTRONIC THROTTLE BODY FAILURE.

THE VEHICLE DRIVETRAIN WARNING LIGHT WENT ON. WE WERE DRIVING ABOUT 45 MPH ON A HILLY TWO LANE ROAD. THE VEHICLE LOST ALL POWER. LUCKILY WE NOT BEING FOLLOWED CLOSELY AS WE HAD NO ABILITY TO GET ANY POWER AFTER THE WARNING LIGHT CAME ON.

WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDER; HOWEVER, THE BRAKING FELT STRAINED AND THERE WAS NO ABILITY TO THROTTLE THE ENGINE AT ANY POINT. UPON STOPPING ANOTHER NOTIFICATION POPPED UP SAYING THAT "HILL ASSIST UNAVAILABLE". ONCE STOPPED, I TURNED THE ENGINE OFF AND LET THE CAR SIT FOR A COUPLE OF MINUTES. THE CAR RESTARTED (ALBEIT ROUGHLY), AND I WAS ABLE TO DRIVE HOME SAFELY. THE CAR IS CURRENTLY AT THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED. NO UPDATE HAS BEEN PROVIDED. THE ONLY FEEDBACK WE'VE GOTTEN WAS THAT THEY MAY "FIND NOTHING". THIS IS A VERY SERIOUS PROBLEM, AND I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE WITHOUT IDENTIFYING AND REPAIRING THIS ISSUE.

MY CAR IS FORD EDGE 2015 WITH ONLY 6000 MILES ON IT. I WAS ENTERING THE RAMP ON A FREEWAY AND WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I BLOCKED THE WHOLE ROAD BECAUSE COULD NOT MOVE. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. THE NEXT DAY MY CAR DID THE SAME THING ON A BUSY STREET INTERSECTION. I HAD TO WAIT AGAIN A LITTLE BIT TO RESTART IT AND DROVE TO THE DEALERSHIP. THEY TOOK THE CAR TO CHECK FOR ONE DAY, NO RENTAL WAS PROVIDED. I WAS TOLD THAT THEY GET MANY DIFFERENT FORD VEHICLES WITH THIS ISSUE. NEXT DAY I RECEIVED A PHONE CALL THAT THEY RAN A COMPUTER SCAN AND THROTTLE BODY WAS DEFECTIVE. THROTTLE BODY AIR INTAKE WAS REPLACED. VERY SCARY AND DANGEROUS SITUATION THAT CAN HAPPEN ANYTIME, ANYWHERE WITHOUT ANY KIND OF WARNING. I BELIEVE IT NEEDS ATTENTION...

ETB ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING PUTTING ME IN DANGER ON THE ROAD AND CAUSING MY CAR TO GO LIMP. I WAS DRIVING 70 MPH IN A 75 AND LOST POWER AND CONTROL OF THE VEHICLE. IT WAS ALL I COULD DO TO PUT THE CAR ON THE SHOULDER WITHOUT AN ACCIDENT. THE WRENCH LIGHT CAME ON THE DASHBOARD. IT WAS TOWED TO TEXARKANA AND I AM IN ROCKWALL TX WAITING ON 15000 OF THESE PARTS ARE ON BACK ORDER WITH FORD TO COME IN FOR MY CAR. THIS IS HOPELESS. IT'S DANGEROUS TO HAVE THIS CAR STALL LIKE THAT AND TO KNOW 1.6 MILLION HAVE ALREADY.

WHILE ON HIGHWAY CAR WENT FROM 45 MPH TO UNDER 5MPH WITHOUT WARNING. LOST ALL FUNCTIONS STEERING ACCELERATION AND BRAKING. WRENCH APPEARED ON DASHBOARD SEE MANUAL. LUCKILY A CAR WAS NOT BEHIND COULD HAVE BEEN A SERIOUS ACCIDENT. WENT TO FORD SAID COULD NOT FIND AN ISSUE

TL* THE CONTACT OWNS A 2015 A FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 5 MPH AS THE RPMS REDUCED TO ZERO. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL WOULD NEED TO BE REPLACED. THE REMEDY PART WAS ON A MASSIVE BACK ORDER. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000....UPDATED 09/12/16 *BF *JS

AFTER STOPPING AT A STOP LIGHT, IN ATTEMPTING TO PULL OUT, THE CAR ENGINE STOPPED... THERE WAS NO POWER. I WAS ABLE TO COAST AND PULL OVER THEN RESTART THE ENGINE. THIS IMMEDIATELY HAPPENED AGAIN AND ROADSIDE ASSISTANCE WAS CALLED. THIS WAS VERY VERY DANGEROUS AS I HAD NO POWER IN THE MIDDLE OF A BUSY INTERSECTION! THIS TURNED OUT TO BE THE THROTTLE BODY MOTOR WHICH WAS DEFECTIVE!

THE VEHICLE WAS PARKED, I OPENED THE SHADE TO THE VISTA ROOF TO FIND THE LARGE PANEL CRACKED IN SEVERAL LOCATIONS FOR NO APPARENT REASON. THERE WAS NO POINT OF IMPACT, THE VEHICLE HAD NOT BEEN IN A HAIL STORM, ETC. WE WERE CONCERNED IT WOULD SHATTER, WE WERE NOT AT HOME AT THE TIME THIS WAS DISCOVERED, WE DROVE DIRECTLY TO THE FORD DEALERSHIP, THEY STATED IT WOULD BE COVERED UNDER THE STANDARD WARRANTY BUT IT WOULD NEED TO BE ORDERED. WE COVERED THE GLASS WITH CARPET MASTIC TO PREVENT SHATTERING UNTIL A REPAIR COULD BE DONE.

I PURCHASED A 2015 FORD EDGE TITANIUM ON APRIL 23, 2015. AROUND FEBRUARY 2016, I BEGAN NOTICING AND HEARING THE VEHICLE MAKE A LOUD NOISE (RARING UP OF THE ENGINE} WHEN IN THE PARK POSITION OR WHEN DRIVING. THE NOISE APPEARS LOUDER WHEN IN THE PARK POSITION. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE I PURCHASED IT TO HAVE IT INSPECTED AND WAS INFORMED IT WAS NORMAL FOR THE VEHICLE TO DO THAT. THE NOISE BECAME WORSE SO I TOOK THE VEHICLE BACK AGAIN. ON MARCH 3, 2016, I WAS THEN INFORMED IT WAS THE COOLING FAN. THE COOLING FAN WAS SUPPOSEDLY REPLACED. HOWEVER, TODAY THE VEHICLE IS DOING THE SAME THING. TO HOPEFULLY GET A SOLUTION TO THIS PROBLEM I FILED A COMPLAINT WITH FORD MOTOR COMPANY. I WAS REFERRED TO THE PERSON OVER MY DISTRICT AND HAVE FOLLOWED THEIR RECOMMENDATIONS BUT STILL TO NO AVAIL. AFTER EVERY SERVICE VISIT I"M BEING TOLD THEY CAN'T FIND ANYTHING WRONG AND THAT THE NOISE IS NORMAL. I REQUESTED FOR A FORD TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE ON JUNE 8, 2016. AS OF TODAY, JUNE 25, 2016, I AM STILL WAITING TO HAVE MY VEHICLE INSPECTED BY A FORD TECHNICIAN. I HAVE VIDEOS OF THE VEHICLE MAKING THE SAME NOISE BEFORE THE COOLING FAN WAS REPLACED AND AFTER IT WAS REPLACED. I HAVE ALSO SHARED BOTH VIDEOS WITH FORD AND THE DEALERSHIP'S SERVICE SUPERVISOR. I AM AFRAID EACH TIME I DRIVE THE VEHICLE BECAUSE I DON'T KNOW IF IT WILL BLOW UP OR NOT BECAUSE THE NOISE IS JUST THAT LOUD. I JUST WANT THE VEHICLE REPAIRED.

REAR PANEL ON PANORAMIC SUNROOF CRACKED. DEALER CLAIMS WARRANTY WILL NOT COVER GLASS. 5200 MILES ON CAR. LESS THAN A YEAR OLD. NOT SURE WHEN IT HAPPENED. OPENED SHADE YESTERDAY AND NOTICED IT FOR FIRST TIME. NO OBVIOUS ROCK CHIP.

CAR WAS STOPPED IN A PARKING LOT. NO POWER WHEN ATTEMPTED TO ACCELERATE. SCREEN SHOWED "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. CAR WAS PUT IN PARK AND SUCCESSFULLY STARTED. WAS ABLE TO DRIVE MORE THAN 100 MILES LATER WITHOUT ANY ISSUES. TOOK CAR TO DEALER WHERE THEY RAN A COMPUTER SCAN AND DID NOT FIND ANY ISSUES. I'VE NOTED A NUMBER OF ON LINE POSTINGS DESCRIBING SIMILAR ISSUES.

I WAS PULLING OUT OF A PARKING LOT AND THE CAR DID NOT ACCELERATE, A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER AVAILABLE" . I HAD TO PUT THE CAR IN PARK AND RESTART IT. IT RESTARTED FINE AND I PULLED OUT OF THE LOT AND DROVE HOME. WHEN I GOT HOME I GOT MY MANUAL AND TRIED TO LOOK UP THE MESSAGE ON MY DASH, BECAUSE I DIDN'T HAVE A CLUE WHAT IT MEANT. I COULD NOT FIND ANYTHING IN THE MANUAL. SO I LOOKED ON THE INTERNET AND DISCOVERED A LOT OF PEOPLE HAVE HAD THIS PROBLEM NUMEROUS TIMES AND SOME IN BUSY INTERSECTIONS AND TRAFFIC, WHICH SCARES ME TO DEATH! I WAS LUCKY IT WAS IN A PARKING LOT. NOW I AM SCARED TO DRIVE MY CAR UNTIL IT'S FIXED.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT PLACED THE CHIP FROM THE STARTER BUTTON IN HIS POCKET. WHEN THE CHIP WAS SLIGHTLY BUMPED, IT OPENED THE TRUNK OF THE VEHICLE. AS A RESULT, THE TRUNK BECAME DAMAGED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,750.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE SEVERAL TIMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN OVER 5 MPH. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER ALSO STATED THAT THERE WERE MORE THAN 8,000 PARTS ON BACK ORDER AND WERE UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PART FOR THE REPAIR. THE CONTACT WAITED FOR WEEKS FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 9,300.

ISSUE 1: WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 85 DEGREES THE ENGINE SHUTTERS,ACCELERATES VERY SLOWLY AND THE ENGINE LIGHT FLASHES. THIS HAPPENS CONSISTENTLY ON SHORT AND LONG TRIPS WITHOUT ANY WARNING. ISSUE 2: VENTILATED/COOLED SEATS DO NOT WORK WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 75 DEGREES.

THE DOOR SEALS ARE NOT WORKING. WE HAVE WHITE PARTICLES AND ROAD DIRT INSIDE OF THE VEHICLE SINCE THE DAY WE STARTED DRIVING IT. WE ARE GETTING HEADACHES AND COUGHING A LOT IF WE ARE IN THE VEHICLE FOR MORE THAN A FEW MINUTES.

DOOR AJAR LIGHT REMAINS ON EVEN THOUGH THE DOOR IS CLOSED. THIS IS DANGEROUS BECAUSE THE LIGHTS IN THE CAR ALSO REMAIN ON AT NIGHT FOR SEVERAL MINUTES WHILE DRIVING (AT NIGHT IT CAN BE DIFFICULT TO SEE OUT OF THE VEHICLE).

MY CAR SHUT DOWN WHILE DRIVING. I WAS DRIVING IN A PARKING LOT AND IT JUST SUDDENLY SHUT DOWN. I COULDN'T ACCELERATE. AN ERROR DISPLAYED THAT SAID SOMETHING LIKE FULL POWER ACTIVE ACCESSORY. I WAS ABLE TO RESTART THE CAR.

PULLED UP TO A RED LIGHT AND WAITED UNTIL THE LIGHT TURNED GREEN. THEN I ATTEMPTED TO ACCELERATE AND THE THE ENGINE SHUT OFF; HOWEVER, IT IS POSSIBLE THAT THE ENGINE SHUT OFF WHILE THE CAR WAS STOPPED PRIOR TO ACCELERATING. A WARNING CAME UP ON THE VEHICLE DISPLAY, BUT I CANNOT REMEMBER THE EXACT WARNING. I SHIFTED INTO PARK AND STARTED THE CAR BACK UP, AND ALL ERRORS CLEARED. I DROVE AN ADDITIONAL TWO MILES HOME, AND DID NOT EXPERIENCE THE SAME ISSUE (EVEN THOUGH I REPEATED THE SAME PROCEDURE AT TWO STOP SIGNS, FULLY STOPPING AND GRADUALLY ACCELERATING).

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

THE HALOGEN LOW BEAM HEADLIGHTS ON THE 2015 FORD EDGE SEL ARE EXTREMELY WEAK AND PRODUCE VERY LITTLE LIGHT AT NIGHT. THEY END UP CAUSING SEVERE SAFETY ISSUES DERIVED FROM POOR NIGHTTIME VISIBILITY.

FORD EDGE SHUT DOWN WHILE DRIVING ON HIGHWAY. MESSAGE ON DASHBOARD APPEARED WITH THIS WARNING: FULL ACCESSORY ACTIVE. IT HAS HAPPENED A FEW TIMES THIS MONTH. THIS COULD BE TRAGIC!

THROTTLE BODY. FORD EDGE TITANIUM NEW CAR - HAVE FOR ROUGHLY 6 MONTHS - 10,000 MILEAGE DRIVING ON HIGHWAY DOING 65 - 70 MILES AN HOUR. CAR MAKES A BEEP NOISE AND A LARGE WRENCH APPEARS IN THE LEFT SCREEN ON THE DASHBOARD. NO ABILITY TO USE GAS PEDAL WHICH IS NOW LOCKED UP - CANNOT PRESS DOWN. CAR IS SLOWING DOWN. ONLY OPTIONS TO GO TO SIDE OF ROAD AND TURN OFF. CAR CAN BE RESTARTED. TAKE TO DEALERSHIP ASAP (HAPPENS AGAIN ON THE WAY - THIS TIME ONLY DRIVING APPROXIMATELY 30 MILES AN HOUR). DEALERSHIP SAYS IT IS THE THROTTLE BODY AND THEY HAVE ORDERED PART TO REPAIR. BEEN WITHOUT A CAR FOR A WEEK. STILL AWAITING FOR DEALERSHIP TO REPAIR.

I PURCHASED A BRAND NEW 2015 FORD EDGE ON 12/29/15. ON JANUARY 19, 2016, THE ABS BREAK SYSTEM WENT OUT AND IT TOOK 2 WKS TO FIX.THIS HAPPENED WHEN I WAS 4 HOURS FROM MY HOME AND HAD TO LEAVE IT AT A DEALERSHIP THEN DRIVE 4 HOURS BACK TO GET IT. FORD COULD HAVE CARED LESS. YESTERDAY(5/24/2016),I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT (70MPH) WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DE ACCELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC. HOWEVER, STOMPING ON THE GAS PEDAL DID NOTHING TO INCREASE THE SPEED. THERE WERE CARS SLAMMING ON THEIR BRAKES AND SWERVING TO GO AROUND ME. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS AND 18 WHEELERS BEGAN SWERVING TO PASS ME ON THE RIGHT. IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THE POWER STEERING SEEMED TO BE LIMITED AS WELL.THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. I TURNED THE VEHICLE OFF AND BACK ON AND MADE IT TO MY DESTINATION. BUT, THIS HAPPENED A SECOND TIME ON MY WAY HOME IN THE DARK. I TOOK IT IN THE NEXT MORNING AND USED ALL BACK ROADS BUT EVEN AT A LOWER SPEED, THE SAME THING HAPPENED TWICE. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "THROTTLE BODIES" ON THE 2015 EDGE AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN DECEMBER OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS & LESS THAN 7K MILES LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING. FORD CUSTOMER SVC DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT COULD BE KILLED! WHAT IS WRONG WITH THEM? DOES SOMEONE HAVE TO DIE TO GET THEIR ATTENTION. I AM STILL EXPECTED TO PAY FORD MOTER CREDIT ON THE CAR. HOWEVER, I AM UNABLE TO DRIVE IT.ONCE AGAIN, DOES SOMEONE HAVE TO DIE?

I BOUGHT MY NEW 2015 FORD EDGE IN JUNE OF 2015, NOT EVEN 2 MONTHS AFTER OWNING IT, THE ENGINE DIED ON ME WHILE IN STOP AND GO TRAFFIC. THE LIGHTS ON THE DASH WERE ON AND IT GAVE ME AN ERROR MESSAGE BUT I DON'T REMEMBER WHAT IT WAS. I WAS ABLE TO TURN THE CAR OFF AND TURN IT BACK ON AND IT WAS FINE. THEN IT DID IT AGAIN MAYBE A WEEK LATER. TOOK TO THE DEAL TWICE, THEY CONTACTED FORD AND THEY TOLD THE DEALERSHIP THEY IT HAD TO BE REPROGRAMMED, WHICH FIXED IT BUT NOW 9 MONTHS LATER I'M DEALING WITH IT AGAIN. THIS TIME I TOOK A PHOTO OF THE ERROR MESSAGE, IT SAID "FULL ACCESSORY POWER ACTIVE." I'VE TAKEN IT BACK TO THE DEALERSHIP BUT I'VE DONE A LOT OF RESEARCH AND THIS PROBLEM HAS BEEN HAPPENING FOR YEARS ON ALL KINDS OF FORD VEHICLES.

I BOUGHT MY NEW 2015 FORD EDGE IN JUNE OF 2015, NOT EVEN 2 MONTHS AFTER OWNING IT, THE ENGINE DIED ON ME WHILE IN STOP AND GO TRAFFIC. THE LIGHTS ON THE DASH WERE ON AND IT GAVE ME AN ERROR MESSAGE BUT I DON'T REMEMBER WHAT IT WAS. I WAS ABLE TO TURN THE CAR OFF AND TURN IT BACK ON AND IT WAS FINE. THEN IT DID IT AGAIN MAYBE A WEEK LATER. TOOK TO THE DEAL TWICE, THEY CONTACTED FORD AND THEY TOLD THE DEALERSHIP THEY IT HAD TO BE REPROGRAMMED, WHICH FIXED IT BUT NOW 9 MONTHS LATER I'M DEALING WITH IT AGAIN. THIS TIME I TOOK A PHOTO OF THE ERROR MESSAGE, IT SAID "FULL ACCESSORY POWER ACTIVE." I'VE TAKEN IT BACK TO THE DEALERSHIP BUT I'VE DONE A LOT OF RESEARCH AND THIS PROBLEM HAS BEEN HAPPENING FOR YEARS ON ALL KINDS OF FORD VEHICLES.

I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DECELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC, BUT MASHING THE GAS HAD NO EFFECT AT ALL. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS BEGAN SWERVING TO PASS US ON THE RIGHT SO IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "TROTTLE BODIES" ON MANY OF THEIR CARS AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN JANUARY OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING WHATSOEVER. FORD CUSTOMER SERVICE DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT ALSO PLACED DIRECTLY IN HARMS WAY.

CAR SHUT OFF TWICE ON THE HIGHWAY AT 70 MPH. VERY DANGEROUS BUT WAS ABLE TO PULL OVER ON THE SHOULDER AND RESTART VEHICLE BUT THEN IT WOULD STALL 15 MINUTES LATER. ALL POWER GONE IN THE ENGINE. HAVE 11,000 MILES ON THIS CAR. DUMMY LIGHT SAID TO "GET SERVICE". AT THE DEALERSHIP THEY SAID IT WOULD TAKE THREE WEEKS TO GET THE NEW "THROTTLE BODY" TO FIX THIS PROBLEM? THREE WEEKS I AM WITHOUT THIS CAR! I JUST HOPE ONCE IT'S FIXED I'M NOT GOING TO BE STALLING WITHOUT WARNING ON THE HIGHWAY!

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

IN A PARKING GARAGE, TURNING RIGHT AT SLOW SPEED AND VEHICLE STALLED. NO WARNING, ALL WAS GOING SMOOTH UNTIL VEHICLE JUST STALLED. VEHICLE RESTARTED. INFORMED DEALER. DEALER SERVICE DEPARTMENT "REPROGRAMED PCM PER TSB 15-0123". THOUGHT ALL WAS TAKEN CARE OF UNTIL STALLED AGAIN IN MARCH. SO REPORTING NOW.

VEHICLE STALLED AGAIN. FIRST TIME OCTOBER 2015 (FILED A COMPLAINT). I WAS TRAVELING ON A ROAD AT RELATIVELY LOW SPEED AND VEHICLE JUST STALLED. RESTARTED QUICKLY, A VEHICLE SHOULD NOT JUST STALL FOR NO REASON, ESPECIALLY A NEW VEHICLE.