2015 Ford Escape SUV FWD

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked and running, she attempted to shift to drive however, the gear shifter would not go into drive. The contact stated that the gear shifter would move but would not go into any other gear. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V471000 (Power Train) because her VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The vehicle was coasted to an independent mechanic. The contact stated that there was coolant leaking onto the engine. The check engine warning light was illuminated. The default power message was also displayed. The vehicle was towed to the local dealer and diagnosed; however, the codes that were retrieved were not related to any recalls. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 113,005.

First problem- over the course of the last few years, the car intermittently gets "jumpy" when changing to/from different gears like (from reverse to drive OR drive to reverse, all after completely braking-not in the middle of gear shift). It has not completely stalled but feels very close to it. i had brought it in in the past and they had never found anything wrong with it. It does not always happen. Second problem- the rear view back up assistance has not been working properly for over 3 years. I will be in reverse and either the beeping continues even though nothing is around or, the screen goes blank and shuts off. I was told this would be at my expense, not a recall. this does not happen all the time but is very often.

The transmission shift cable fell off the transmission shift lever in the engine compartment. The plastic bushing that holds the shift cable in place is worn out or defective. Ford has a replacement part (#DG9Z-7K340-A) and a new cover cap to protect the bushing now. Wondering why this is not a safety recall. The linkage fell off while my wife was parking the vehicle in sub-zero weather. She had the shifter in park, but the vehicle was actually in neutral or reverse. The vehicles engine could be started or stopped, would not drive, but could roll. Luckily it was on level ground when it happened. Ford has the same problem on earlier year models but not on our model year. The Ford dealer told me that there were no recalls or TSBs for my VIN model.

- When pushing start, the car cranks but no start. Failed to start with new battery. - I took the car to Ford dealer maintenance shop and couldn't identify the problem and contacting Ford Engineering for further investigation. - There is no any message or warning on the dashboard and also what the maintenance shop informed me. All the lighting system is Ok, even the radio is working. - According to the mechanic, the issue is new one and not has been seen before.

On 11/21/21 I went to Sam's Club to have new tires installed. They were unable to remove lug nuts on both back tires, they said the nuts were swollen. They could not proceed with tire installation. On 11/23/21 I went to Goodyear for new tire installation. They also found the lug nuts to be swollen. They were able to get them removed and complete the tire installation, with 5 lug nuts needing to be replaced at a cost of $39.95. They suggested I purchase a full set of lug nuts and get them all replaced soon. There was no warning message alerting me to this issue so I had no idea until I tried to have the car serviced. Both Sam's and Goodyear said they see this problem often on Ford vehicles. Doing some research on the internet, I see that many people have this issue with Ford.

Transmittion went out without any warning was driving and started jumping bad and just shut down. There was transmittion fluid, and it just secede up with under 100k miles. Then shift cable broke 3 months later without any warning. Was parked changed, and I had backed into a parking spot, and car went into reverse could not get out of reverse. Put the car in park and still showed that car in reverse with the back up camera. Had to get it towed both times

The accessories screen that the camera uses works intermittently. When not working the backup warning signal also does not work causing a safety issue of backing into someone or something

The transmission shift cable bushing on my 2015 Ford Escape deteriorated and failed. The car indicates that it is in PARK but it is actually in gear and will roll freely but can not be cranked. There has been a recall for this exact same problem on the 2013 and 2014 versions of this same vehicle as well as some other Ford vehicles. Why does it not include the 2015 model year?

Was driving down the road and the car started to sputter and shake. Was able to pull into a gas station parking lot and when I stepped on the gas nothing happened and the transmission fault light kicked on. Got parked and called a tow company to tow it to the nearest transmission shop to which they told me the transmission is shot and needs replaced.

On 11-8-2021, my transmission failed out of nowhere, there were no warning lights or noises or check engine codes or anything. When I backed out at work the vehicle shook a little and when I pulled out on to the road it hit second gear kind of hard. When I got close to the stop sign it just shut off. I started it back up and when I put it in drive it shut off again. It did this 3 times before I could get it off the road. I had it towed home and started it up and attempted to put it in gear again it shook hard and shut off again. The last drivability/performance check was 6/18/2020 at 112,560 miles done by Summerville Ford. My vehicle is available upon request for inspection. Mine and others safety was put at risk by the vehicle not working properly, on a very busy highway. Although there was not a crash, there very well could have been. The problem has not been confirmed by a dealer or independent service center nor has it been inspected by anyone other then my husband and myself. The problem first appeared that afternoon, I have only owned the vehicle since May 2021, I haven't even gotten to my first oil change. I bought it from Berkeley Ford in Moncks Corner SC.

There was a recall for 203-2014 Ford Escapes (18S20) for the bushing on the shifter cable breaking and requiring repair. However our vehicle is a 2015 Escape and we were told it was not covered by the recall although we experienced a similar issue. Upon putting the vehicle in reverse the gearbox stuck in reverse and was not able to shift to neutral, drive, or any other gear. Since the vehicle was stuck in gear and not able to move until the tow truck arrived it put others at risk. We had the car towed to Merrill Ford in Okemos Michigan where they confirmed the bushing failed however due to Ford's protocol they had to replace the entire shifter cable at an estimated price of $950. I did some investigation and found another cable and requested the dealer remove the bushing from the new cable and install it on the vehicle. I could have purchased just the bushing however the dealership advised against it. In addition, the shifter cable was not available for approximately another week since 1,400 were on backorder which makes me believe this is a bigger problem than just our vehicle. There were no prior warnings to the bushing failure. Although the dealership knew there was an alternative solution of only replacing the bushing they originally refused to do it. I find this practice of not replacing the failed part (bushing) negligent and trying to create more revenue for Ford and the dealership.

The vehicles rear view camera works intermitantly - sometimes it is blank, or upside down and sometimes it works - as I saw they are recalling 2019 models with the issue I think my 2015 model has the same issue. Please issue a recall on this model aswell thank you

Had my tires rotated and the mechanic had a very hard time getting the lug nuts off. He said this the worst design that are on Ford’s. If you get a flat tire on the side of the road trying to change your tire it would be very dangerous. He said why Ford hasn’t had a callback is ridiculous.

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 60 MPH, white smoke came out of the exhaust tip. The contact was able to pull over and had the vehicle towed to a local mechanic where it was diagnosed with needing the head gasket replaced. The vehicle was not repaired. The contact stated cylinder #3 misfire warning message was displayed. The manufacturer was informed of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 142,000.

The instrument panel on my vehicle, where the speed and fuel level and other important informational messages and displays are, have lines spreading horizonatally blocking information and the lighting is completely dimmed. The panel where the backup camera displays has the same lines running horizontally and dimmed . It is unsafe for me to drive my vehicle if I don't know the speed and other important information displayed. I called Ford company and was told that this particular VIN did not have a recall therefore it is my responsibility.

The back-up camera in my vehicle will operate for a few moments - if the weather is below 50 degrees or if you are parked in a shady area - but it will just cut-off. The system is working and all the fuses are good but the back-up camera only works intermitted. I am reporting this as an issue on the 2015 Ford Escape since I found there is an active recall for the same problem on new models. This needs to be addressed- when backing-if you use the reverse camera and it goes out in the middle of the back-up it can be dangerous.

Took car in for maintenance (my Ford dealer) and was told needed new lug nuts. Was informed that it is “a known issue” with the lug nuts. I don’t see a recall but see quite a few issues reported. If their as dangerous as implied by the dealer then why not on recall. Was quoted over $300 to replace them.

Ecoboost failed. Car would not accelerate while I was on a highway. Car went from 67 mph down to 35. There was no notice of the dramatic change in speed for the cars behind me. I was almost rear-ended.

The contact owns a 2015 Ford Escape. The contact stated that while his wife was driving 35 mph, the power steering had failed, and the steering wheel was stiff and difficult to turn. The power steering assist warning light was illuminated. The contact's wife parked the vehicle in a parking lot. The vehicle was towed to the dealer but was not yet diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated intermittently on the instrument panel. The contact initially took the vehicle to an independent mechanic and the water control valve was replaced. Recently, the contact stated that the same failure recurred and that the same repair was needed to be performed on the vehicle. The manufacturer was notified of the failure and she was informed that there were no recalls on the vehicle. The contact was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.

In April 2021 I was stranded due to the degradation of the bushings on a cable connected to the transmission. The car was repaired. However, now in September 2021, a “transmission fault service now” error popped up while I was on the way to work. The diagnostics have come in and Ford is telling me I need an entirely new transmission. The car has less than 93K miles and should not be having a transmission issue, especially when a majority of the miles driven were freeway miles. Ford has quoted a repair cost of $6600, but I find it hard to believe that the incident in April is unrelated to the transmission failure today.

At approximately 100,000 miles, the transmission blew out while my son was driving the vehicle on a bridge of a freeway. The engine, sputtered, locked up, would not stay in drive and died. He had to maneuver to safety in the middle of the road on a dangerous bridge. We had the transmission supposedly replaced at Future Ford of Concord. This repair took close to three weeks. Upon return of the car, the same thing happened again. We returned the car to the dealer. It stayed for another four weeks while they ran diagnostics, and supposedly fixed the car. Not more than 100 miles later the car experienced the same thing as the original incident. My son was once again on the freeway, the car lost all power, the transmission light went on and the car is again currently at Future Ford of Concord. Cars should not have transmission problems such as this with only 100,000 miles. And, if the problem was fixed, then we should not have had to take the car back two additional times for the same thing. I believe there exists a significant problem with the transmission of this 2015 Ford EXCAPE.

The contact's parents own a 2015 Ford Escape. The contact stated while driving at an undisclosed speed the vehicle stalled with the service engine warning light illuminated. The vehicle was slow to restart. The contact stated that when the accelerator pedal was depressed, the vehicle hesitated to respond. The vehicle was taken to an independent mechanic who retrieved Diagnostic Trouble Code: P2112 (Throttle Actuator Stuck Closed). The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 117,000.

The bushing in the shifter cable fell out or somehow was no longer attached and could not be located. This prevented the vehicle from going into any gear and stranded me until the repairs could be made.

Earlier this year my car began shaking while I was driving it and when it was time for me to park, I couldn't move my shifter. I had to use the emergency break to keep my car in place. I noticed that my shift linkage had eroded and I had to place a temporary one from Auto Zone on there so I could continue driving. Ever since then, my new shift linkage continues to pop off and I am constantly having to use the emergency break to keep my car from going anywhere and placing the temporary shift link back on. I looked up recalls for my vehicle and noticed that other Fords had the same problem and were issued a recall, however, my particular vehicle did not fall under the recall list. There has been no warning signs that come on my dash which is very alarming. The only reason I ever know that the link is about to pop off is because my shifter becomes very loose and wiggles. This incident has happened several times dating back to around April 2021, and the most current time this has happened is today, September 7, 2021.

Yesterday while driving across a 5 mile long expressway bridge, my car started jerking and the RPMs reved up but I was unable to accelerate. It kept shaking and jerking and barely getting above 30 mph. When I was able to get over to the side, it would no longer move forward. I shut the car off, turned it back on, and it moved forward but I could not re-enter the highway speed traffic. My car was flatbed towed to the closest Ford dealer, who today said the transmission has failed. They quoted me $7000 for a new transmission. My car is a 2015 with 85,000 miles on it. The transmission is no longer under warranty and it gave no indications of beginning to fail before this happened. Having the transmission fail at highway speeds on a 4 lane bridge put my life and the lives of those around me in danger.

January of last year I was driving on the highway and the car started shaking and jerking, slipping in and out of gear. It eventually reved to 5000 rpm and wouldn't move. Once at the transmission shop they said it would be over 5,000 dollars to get another transmission from the ford dealer. Now about a week ago I was driving on the highway again and the same thing happened this time with my 7 month old in the car leaving us stranded 20mi from home. Both times the transmission light came on after the car became disabled.

The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle the instrument cluster screen was inoperable and the driver was unable to view safety related information regarding the tire pressure monitoring system and air bag warnings. The vehicle was taken to the local mechanic who diagnosed that the instrument cluster display needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was included in the NHTSA campaign number 15V406000 (Electrical system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 77,000.

My ford has had white/blue smoke clouds coming from the exhaust for weeks. I scheduled maintenance at a ford dealership and was told a diagnostic was not even worth the money because the knew exactly what the issue is, the coolant is leaking into the engine, causing the engine to smoke and eventually will misfire, overheat and catch fire. I was told there is no repair, the engine needed to be replaced and because my warranty had expired, I must pay to replace the engine. Although, Ford is aware of their mistake and faulty parts, Ford is not accepting responsibility for the issue they caused innocent buyers. I am a single mother of an adopted kid. I bought this car 3 years ago under the impression Ford is a honest company.I am now seeing otherwise. I now am stuck with making a decision during a pandemic on paying upwards of 6 to 7,000 to replace an engine on a vehicle that has a faulty system, caused by Ford. If paying thousands of dollars on a vehicle that I can hardly afford now isn't hard to swallow, the newly purchased engine will result in the same failure because FORD HAS'NT FIX THE PROBLEM. Ford refuses to put in a new engine and Ford has not fixed an issue that has been occurring for almost 10 years, forcing Ford owners into debt and bankruptcy because where would a person like me get the money to pay for something like this again and again? I cant even afford to get into another car. I am scared to put my son in the vehicle now. I need help

Flywheel cracked/broken on 1.6 liter engine. University Ford North confirmed failure and replaced. They have/had part. Ford Motor Company was contacted on 8-19-2021 regarding this and refused to open a case to investigate. No warning lamps or indications were displayed for this failure. Issue was noticed on approximately August 3rd.

Backup camera blanks out and goes upside down below is the approximate start date, still doing it. Only reporting due the current recall that doesn't go back to 2015 models

The contact owns a 2015 Ford Escape. The contact stated that the rear driver’s side door failed to latch after multiple attempts to close the door. The contact wrapped a bungee cord around the door and drove the vehicle to a dealer. The contact was informed by the dealer that her vehicle was included in NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and the vehicle was left overnight for the repair. The next day, the contact received a call from the dealer and was informed that the recall repair would not be performed due to damage to the front driver’s side door. The contact stated that an attempt to break into her vehicle had been made months prior which left a hole right above the front driver side door handle. The contact was provided an estimate to repair the damage so that recall repair could be performed. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 117,400.

The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the vehicle would shudder and then stall with the check engine warning light illuminated. The contact also stated that the vehicle would drain fuel at a rapid pace and that a loud, humming sound was coming from the engine while driving. The contact had taken the vehicle to an independent mechanic who replaced the fuel pump however, despite the repair, the failure persisted. The contact had called a dealer in her area and was informed that they could not offer any assistance. The manufacturer had also been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Owner of a 2015 Ford Escape 1.6L. White plumes of smoke have started to billow out every time I start my vehicle in the morning and then again on my way home from work. No indicator light or error codes are showing as to why coolant is leaking in the cylinder heads.

Transmission disengaged in the middle of a busy intersection without any warning. Car coasted to a complete stop in the intersection. Placed car in park and back in drive. Was able to get car to move out of the intersection with transmission slipping in and out of gear. Car was purchased new and was never in an accident nor had any damages. Only have 58,229 miles. Called Ford costumer service and they replied it was out of warranty. I asked to speak with a supervisor and they said I would receive a call back within 24 to 48 hours. That time has passed and I didn't receive a call back.

Problem with 1.5L, 1.6L, 2.0L Turbocharged engine that Ford has been aware of since 2010. A Ford dealership told me this is a common defect with these engines. Coolant leaks into cylinders and ruins the engine. There is an active lawsuit on Ford as of December 2020. Ford dealership is trying to charge me 8500 dollars for an engine rebuild and will not give me a price on replacing the engine with a manufactured engine.

On 5/22/2021 when I was pulling into the parking space in front of my house my 2015 Ford Escape accelerated on its own, jumping the railroad tie at the edge of the parking lot and on to the front yard – fortunately the car stopped when I applied the break only less than five feet from the front of my house. I put the car in reverse and removed my front from the break and the car accelerated on its own again. I applied the break again and it stopped, thankfully there were no other cars in the parking lot at that time. On 5/24/2021 I called the Ford dealership where I purchased the vehicle, the service advisor said they were not aware of this issue. I had the vehicle towed to the dealership that day as I was concerned that the issue would reoccur ($80.00). The service advisor called on Wednesday and stated there were no codes on the computer related to acceleration but there were codes for the transmission. They were able to overhaul the transmission, $3999.41; there was only 38,384 miles on the vehicle, I have always been a responsible owner and maintained all of my vehicles - I have no doubt this was a defect. I had no other issues with this vehicle prior to that day.

The first time the steering wheel was hard to turn was in late-June, 2021, then it went away until 7/12/21. The steering wheel was locking and really hard to turn while driving in the highway and on streets. I was driving below the speed limit so I can make make slight turn of the wheel. My car was just inches from hitting the side wall on the highway and could have flown over the overpass putting myself and others in danger. I had the car towed to the dealership and inspected. There was definitely a mechanical failure of the car and there were no warnings, alerts, or messages in the inside panel. . This is a big safety concern, I could have lost my life and others due to this failure without warning.

I started noticing coolant leakage. Then while driving I have been getting a warning say “engine to hot stop vehicle immediately safely.” Then from there it would go into another warning. This 1 saying “vehicle will not operate at full power.” And the car would not go past 40mhp. I was thinking of fixing myself and started to research parts. I then came across this class action suit against Ford and my vehicle for the same issue I’m having and how it is causing engine fires. I contact Ford and basically got told there is nothing they can do. I’m including the class action case with this also. (Link to follow) https://www.motorbiscuit.com/overheat-fail-fire-big-ford-ecoboost-class-action-lawsuit/ (Here is the actual case documents) https://www.google.com/amp/s/dockets.justia.com/docket/california/caedce/2:2021cv00468/390575%3famp NAME OF THE CASE IS: Patricia Lund v. Ford Motor Company

Steering assist failed with no Warning (message came on when it happened). There had been no warnings at all prior and the day before I had transported my granddaughter to her riding lesson via freeway and side roads with no problems. This day I backed out of my driveway for quick trip to the store and when I went to pull forward and straighten the car into my lane, steering became very, very stiff, requiring all my strength to pull into position. In researching this problem we found that this is an ongoing problem with Fords design. I had my car towed to my mechanic who scanned the codes, inspected the electronic steering gear, fuse. They had to remove and replace the complete steering gear. Total cost was $2,028.81 My main complaint is that even though Ford maintains we have the ability to continue to steer the car, it is very difficult and I feel should this happen under the right conditions a driver and the passengers could end up seriously injured or worse. Again NO WARNING prior to loosing the power assist. Had I lost my steering in freeway traffic I don't know that I would have been able to get to a safe spot to get off the road.

Our 2015 Ford Escape stearing has locked up on two occasions, around July 7, 2021. Milage is about 65,000 miles. We were just leaving the house and it was while we were in the driveway. The stearing released soon after it locked up, but we are unsure of the cars safety at this time.

Passenger side door opened while driving. Passenger side door not unlocking from outside.

Transmission repair $6875.00 by Covert Ford Hutto. Purchased 08/27/2018 mileage 110047 Transmission repair of $6875.00 reporting hopefully I will be the one who achieve the threshold to get a recall for transmission. Ford is telling me I will get a 3 year warranty and free replacement if it happens again but I am spending $6875.00 hopefully this helps.

Suddenly while driving and making a right turn the steering locked up, the car jerked to the left into oncoming traffic. The "steering assist needs service" indicator light on the dash came on and then went off. As I looked for a safe place to pull over the car continually jerked from right to left and I had to keep pulling on the wheel to keep it straight. I phoned Gary Yeoman Ford in Daytona Beach Fl to check for recalls and was told there were none. I called Ford Motor Company in Dearborn Michigan, customer complaints and spoke to a representative and was told there was nothing they could do. I then asked to speak to a supervisor and spoke to "Supervisor Angel" and was told the same. This car has less than 40,000 miles on it and this should not be happening. This is very dangerous and could have caused a very serious accident. There have been other recalls for this same problem, but not for the year 2015. I looked online and there are other complaints involving the same power steering problem on these Ford Escapes. It is now in the shop for repairs at my expense! Est $1400

I have been in two accidents since my purchase of the vehicle. I haven’t even had a year. When it’s an emergency and breaks need to be applied suddenly the breaks are locking up and will not go down. It eventually does once I start pumping them. But I was recently in two accident BECAUSE OF THIS ISSUE AND THE PURCHASE OF THIS CAR HAS BECOME MY NIGHTMARE

AS I WAS DRIVING MY CAR ABOUT 45-50MPH , IT STARTED TO SPUTTER, THEN THE RPMS SHOT UP AND I COULD'T ACCELERATE, LOST SPEED. MY TRANSMISSION FAILURE LIGHT CAME ON. I PULLED OVER AND PUT IT IN PARK. I WAS VERY CLOSE TO HOME SO I TRIED TO DRIVE TO MAKE IT HOME AND NOT BE STRANDED A MILE FROM HOME. IT DID IT AGAIN, THEN MY TRANSMISSION FAILURE LIGHT CAME ON AGAIN. IT ALSO WOULDN'T GO INTO REVERSE, IT WOULD JUST REV UP. IT WOULD ONLY GO INTO REVERESE AFTER I PUT IT IN PARK A COUPLE TIMES. IF I TURNED THE CAR OFF, THEN ON, I COULD GO A FEW FEET BEFORE IT WOULD JUST REV UP AND COULDN'T ACCELERATE. ITS MAKING A LOUD WINING NOISE. I HAD IT TOWED TO LEONARDTOWN FORD.

THE SHIFTER BUSHING RECALL IS NOT SHOWING FOR MY VEHICLE, BUT HAS THE SAME ISSUE AS THE RECALL.THEVEHICLE IS SAYING THAT IT'S NOT IN PARK BUT IT IS, THE SHIFTER WILL NOT OPERATE, AND ALL GEARS ARE SHOWING IN REVERSE. I WAS DRIVING AND WAS GOING TO STOP AND GO IN REVERSE WHEN THE SHIFTER WAS STUCK.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING THE VEHICLE STARTED WHINING, THEN LOST MOST OF POWER AND SHIFTED BY SELF INTO NEUTRAL GEAR ON TRANSMISSION AND CAME TO COMPLETE STOP (NOT THE INSIDE OF VEHICLE SHIFTER) AND WOULD’T DRIVE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED AT THIS TIME. CONTACT THEN PUT VEHICLE INTO NEUTRAL VIA SHIFTER AND GAVE VEHICLE SOME GAS AND THEN PUT VEHICLE IN DRIVE POSITION AND SHIFTED HARD WITH A BIG THUMP BUT THEN DROVE FOR FEW MOMENTS WHILE TURNING AT A LIGHT BUT WOULDN’T ENGAGE PAST 1st GEAR. AT THAT TIME THE WARNING LIGHT FINALLY APPEARED AND BEGAN FLASHING FAULTY TRANSMISSION AND AUTOMATICALLY SHIFTED BACK INTO NEAUTRAL GEAR AND STOPPED. AGAIN CONTACT PLACED VEHICLE INTO NEUTRAL GEAR, GAVE SOME GAS AND PUT BACK INTO DRIVE POSITION AND AGAIN TRANSMISSION SHIFTED WITH ANOTHER THUMP INTO GEAR BUT STILL NOT PAST 1st GEAR. CONTACT WAS WITHIN COUPLE BLOCKS FROM HOME SO SAFELY REPEATING PRIOR STEPS GOT VEHICLE HOME SAFELY. VEHICLE HAD BEEN MAINTAIN AND ALL FLUID LEVELS AND INDICATORS WERE UP TO DATE. CONTACT HAD HER HUSBAND CHECK VEHICLE AND DRAINED AND CHANGED THE TRANSMISSION FLUID. FLUID WAS CLEAN AND NO FOREIGN PARTICLES OR METAL IN FLUID. TEST DROVE VEHICLE AROUND BLOCK AND WHINING WAS STILL THERE AND THEN WOULD ONLY DRIVE FORWARD AND NOT REVERSE. CONTACT THEN HAD VEHICLE TOWED TO TUTTLE-CLICK FORD LINCOLN (43 AUTO CENTER DR, IRVINE, CA 92618) FOR A DIAGNOSTIC CHECK. EVEN THE TOW DRIVER STATED HE HAD JUST RECENTLY TOWED SEVERAL OTHERS DUE TO THE SAME ISSUE. CONTACT WAS TOLD BY FORD DEALERSHIP THAT TRANSMISSION CHECK AND MAINTANENCE IS 120K MILES ON THESE VEHICLES. IT WAS DIAGNOSED WITH THE HALFSHAFT CENTER BEARING COMPLETELY WORN, RETAINER TIGHT BUT SINCE BEARING IS WORN, HALFSHAFT SLIDES OUT OF TRANS. THAT COULD EXPLAIN NO ENGAGEMENT IF HALFSHAFT SLID OUT. TORQUE COULD NOT BE TRANSFERRED TO OTHER AXLE DUE TO TRACTION CONTROL NOT ALLOWING ONE TO SPIN MORE THAN THE OTHER. DEALERSHIP RECOMMENDED FIRST REPLACE HALFSHAFT, THEN MAYBE ADDRESS TRANSMISSION NOISE AND ALSO CLAIMED THIS ESCAPE IS LEAKING COOLANT FROM THE COOLANT TANK AND OIL FROM THE VALVE COVER ALSO UPPER RIGHT TRANSMISSION ENGINE MOUNT IS COLLAPSED. DEALERSHIP STATED COOLANT TANK IS SOLD WITH THE RIGHT UPPER MOUNT. DEALERSHIP ALSO STATED REPAIR HALFSHAFT 1ST BUT WAS MORE LIKELY TRANSMISSION WAS FRIED. THE COLLAPSED MOUNT AND LEAKING COOLANT TANK ETC ARE ALL CAUSED AND RELATED DUE TO THE TRANSMISSION FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FORD MANUFACTURER WAS CONTACTED BY CONTACT AND INFORMED OF THE FAILURE AND ALSO CONTACT IMFORMED THEM OF THIS CONTINIOUS ISSUE FOUND ON CAR FORUMS FROM 2008 TO PRESENT ON SEVERAL THOUSAND FORD ESCAPES AND ALL HAPPENING SUDDENLY AND AT AROUND 81K MILES OR SOONER. THIS IS A MAJOR HEALTH, SAFETY AND HAZARD ISSUE AND COULD CAUSE IF NOT ALREADY, MAJOR ACCIDENTS AND FATALITIES THE SCARIEST PART IS IT HAPPENS SUDDENLY WITHOUT ANY PRE WARNINGS. THESE TRANSMISSIONS NEED TO BE RECALLED AND MAKE FORD FINANCIALLY ACCOUNTABLE FOR REPAIRS DUE TO THEIR POOR MANUFACTURING AND PARTS AND ALLOWING THESE VEHICLES TO PASS QUALITY CONTROL DUE TO SAFETY ISSUES. FORD CUSTOMER RELATIONS INFORMED THE CONTACT THAT THE WARRANTY FOR POWER TRAN IS 5 YEARS/60K MILES AND WOULD NOT COVER THE REPAIRS AND TO FILE A COMPLAINT WITH NHTSA AS THEYRE THE ONLY ONES THAT CAN RECALL VEHICLES. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. SAME ONGOING PROBLEM FOR YEARS WITH THE FORD ESCAPES.

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE BEGAN TO ROLL. THE CONTACT BECAME AWARE THAT THE SHIFTER CABLE AND BUSHINGS HAD FRACTURED AND DETACHED FROM THE VEHICLE. THE CONTACT CONTACTED ANDERSON FORD LINCOLN OF ST. JOSEPH (2207 N BELT HWY, ST JOSEPH, MO 64506, (866)922-2141) WHO CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT THE CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25-35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CONTACT STATED THAT THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BYERLY FORD INC (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 85,398. THE CONSUMER STATED THE VEHICLE ABRUPTLY LOSES POWER WITHOUT WARNING. THE CAR REPAIRS AMOUNTED TO $2150 AND HAD TO BE TOWED TO BYERLY 2 ADDITIONAL TIMES FOR THE SAME ISSUE.

STEERING ASSIST SERVICE REQUIRED LIGHT CAME UP ON THE WAY HOME FROM DOCTORS APPOINTMENT, STEERING WHEEL GOT HARD WENT OFF ROAD FOR A LITTLE BIT BUT GOT BACK ON THE ROAD. STEERING GETS HARD AFTER I HIT GAS ONLY WORKS FINE WHEN I'M NOT HITTING THE GAS OR IN NEUTRAL

FORD FAILS TO RECOGNIZE THE COOLANT LEAKING ISSUE WITH THE 1.5L ECOBOOST ENGINE. DID A PATCH JOB FIX 2 YEARS AGO AND FAILED TO REPAIR WHEN TECHNICIANS STATED THE ENGINE NEEDED REPAIRS. THERE IS COOLANT IN THE 4TH CYLINDER OF THE ENGINE FOR THE SECOND TIME IN 2 YEARS.

AFTER DRIVING THE CAR FOR ABOUT 1.5 HOURS, WE STOPPED AT A CONVENIENCE STORE. WHEN WE RESTARTED THE CAR, AN ERROR MESSAGE APPEARED ON THE DRIVERS INFORMATION SCREEN THAT SAID: "STEERING ASSIST FAULT SERVICE REQUIRED" (PLEASE SEE ATTACHED PHOTOS) AND THE VEHICLE HAD LOST POWER STEERING. THIS MADE THE VEHICLE EXTREMELY DIFFICULT TO DRIVE BUT WE WERE FORTUNATELY VERY CLOSE TO OUR DESTINATION. THIS WAS THE SECOND TIME THIS ERROR HAD OCCURRED, THE FIRST TIME WAS ON A MUCH LONGER DRIVE BUT AFTER SITTING FOR 10 MINUTES OR SO (VEHICLE OFF) THE ERROR WENT AWAY WHEN THE VEHICLE WAS RESTARTED. THIS TIME, EVEN AFTER LETTING IT SIT OVERNIGHT, THE ERROR HAS NOT GONE AWAY AND THERE IS STILL NO STEERING ASSIST. I HAVE FOUND MANY POSTS ABOUT THIS VERY ISSUE WITH THE FORD ESCAPE VEHICLE (AND OTHER FORD VEHICLES) AND AM VERY SURPRISED THAT THERE IS NOT A RECALL FOR THIS VERY SERIOUS PROBLEM. IF THE LOSS OF POWER STEERING HAD GONE OUT WHILE DRIVING AT HIGHWAY SPEEDS (AS HAS HAPPENED TO OTHERS), THE RESULT COULD HAVE BEEN FATAL. PLEASE TAKE THIS ISSUE VERY SERIOUSLY. THANK YOU.

A PISTON EXPLODED IN MY ENGINE WHILE I WAS DRIVING THE VEHICLE.

DRIVING DOWN THE HIGHWAY MY TIRES SLIPPED AND TRIED TO KICK ON TRACTION CONTROL BUT INSTEAD DISABLED MY DRIVING UNTIL I WAS ABLE TO GET OVER AND STOP. TURN THE CAR OFF FOR A COUPLE SECONDS THEN RESTARTED IT BACK ON. DID THAT 3 TIME IN MY WAY INTO WORK. I DIDN'T KNOW IT WAS THE TRACTION CONTROL UNTIL I GOOGLED WHAT HAPPENED AND LOT OF RESPONSES SAID THE TRACTION CONTROL GETS FAULTY. SO NOW EVERY TIME I DRIVE I HAVE TO GO INTO THE SETTINGS AND TURN OFF MY TRACTION CONTROL OR IT CONTINUES TO HAPPEN. LUCKILY NOBODY WAS BEHIND ME.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT, THE BRAKING SYSTEM WARNING LIGHT, AND THE TPMS WARNING LIGHT ILLUMINATED. THE BRAKES INDEPENDENTLY ENGAGED AND VEHICLE DECELERATED TO 46 MPH. THE VEHICLE RESUMED NORMAL FUNCTION AFTER THE INSTRUMENTAL PANEL RETURNED TO NORMAL OPERATION. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WHEEL SPEED SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

ON THE DATE OF 04/07/21 I WAS DRIVING ON MY WAY TO WORK, HAD PULLED OUT OF DUNKIN DONUTS AND WENT UP A SMALL HILL TO A STOP SIGN I HAD THE AC ON, AND MY WINDOW ROLLED DOWN AS I JUST LEFT A FAST FOOD RESTAURANT AND AS I GET TO THE TOP OF THE SMALL HILL, MY AC TURNS OFF AND MY CAR DISPLAYS A MESSAGE SAYING TRANSMISSION NOT IN PARK AND IT COMPLETELY SHUTS OFF, I PUT THE CAR IN PARK AND TRIED RESTARTING IT AND NOTHING I HAD DASH LIGHTS EVERYTHING BUT DIDN'T START. THIS IS THE SECOND TIME THIS HAS HAPPENED IN A 2 WEEK PERIOD, THE FIRST TIME IT SHUT OFF AND DISPLAYED A STARTING SYSTEM FAIL MESSAGE TOOK IT TO DEALER AND CANNOT FIGURE OUT THE PROBLEM. COULD THIS BE RELATED TO A RECALL!

MY ENGINE FAILED IN 2019. COOLANT ENTERED CYLINDER NO. 2 AND WAS BLOWN OUT THE TAILPIPE. ALL COOLANT WAS LOST. I COULD NOT DRIVE THE CAR AFTERWARDS WITHOUT CAUSING SEVERE ENGINE DAMAGE. ENGINE WAS REPLACED BY FORD. I HAVE SINCE LEARNED THAT HUNDREDS, IF NOT THOUSANDS, OF FORD ECOBOOST ENGINES, E.G., 1.6, 2.0 AND 2.5L, HAVE SIMILARLY FAILED. FORD HAS REPLACED MANY ENGINES UNDER WARRANTY, BUT IN MANY CASES THE VEHICLES WERE JUST OUT OF WARRANTY AND OWNERS HAD TO PAY $8,000 TO $12,000 OUT OF THEIR OWN POCKETS TO HAVE ENGINES REPLACED. THESE ENGINES EXHIBIT A DESIGN DEFECT THAT ALLOWS COOLANT TO ENTER THE CYLINDERS. FORD KNOWS ABOUT THIS PROBLEM AND SHOULD HAVE ISSUED A RECALL OR EXTENDED THE POWERTRAIN WARRANTY. THE SUDDEN LOSS OF ALL ENGINE COOLANT CAN CREATE A DANGEROUS SITUATION ON THE HIGHWAY. THERE ARE MANY AREAS ON TODAY'S HIGHWAYS WHERE IT IS IMPOSSIBLE TO SAFELY STOP. IN MY OWN CASE, FORD REPLACED MY ENGINE UNDER THE POWERTRAIN WARRANTY, BUT KEPT MY VEHICLE AN ENTIRE MONTH WHILE WAITING ON THE NEW ENGINE TO ARRIVE AND FOR INSTALLATION; FORD DID NOT HOOK UP MY BATTERY TO A CHARGER DURING THIS TIME AND THE BATTERY RAN DOWN, LIMITING ITS REMAINING USEFUL LIFE. I HAD TO COMPLAIN TO GET A LOANER VEHICLE WHILE MY VEHICLE WAS IN THE SHOP. SHORTLY AFTER THE NEW ENGINE WAS INSTALLED, THERE WAS A TERRIBLE RATTLING NOISE UNDER THE HOOD THAT WAS DUE TO A FAULTY TRANSMISSION FLYWHEEL--POSSIBLY DAMAGED DURING THE ENGINE REINSTALLATION. THESE ECOBOOST ENGINES ARE A DISASTER. MY ENGINE FAILED AT 36,000 MILES--MANY FAIL JUST OUT OF WARRANTY. BUT, SINCE YOU NEVER KNOW WHERE YOU MIGHT BE WHEN AN ECOBOOST ENGINE FAILS, IT'S ALSO A SAFETY PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND LOCK AS NEEDED. THE CONTACT CALLED INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) WHERE HE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE CONTACT'S WIFE CALLED BACK TO CONFIRM THE APPOINTMENT AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE HATCH FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO NOTIFY THE DEALER OF THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180, (817)500-0096) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.*DT CONSUMER STATES THAT SHE INFORMED OTHER DEALERS OF THE FAILURE AND WAS TOLD THAT HER VEHICLE WAS NOT COVERED UNDER THE RECALL.

I PARKED MY CAR TO GET CURVE-SIDE PICKUP FOR PIZZA. THE ENGINE WAS STILL ON. WHEN ATTEMPTED TO BACK OUT OF THE PARKING SPACE, THE STEERING WHEEL REFUSED TO TURN. I TRIED TURNING OFF THE CAR, MAKING SURE EVERYTHING WAS OFF (EMERGENCY BREAK, RADIO, ETC). WHEN I STARTED THE CAR AGAIN, I PUT THE CAR IN REVERSE, AND THE STEERING WHEEL WAS STUCK AS IF IT WAS A BEE STUCK IN MOLLASSES. I SLOWLY BACKED THE CAR UP TO SEE IF IT WOULD LOOSEN AND IT DIDNT. STRANDED AT THE PIZZA PLACE WITH HOT PIZZA IN THE BACK SEAT, I DECIDED TO CALL THE DEALER. I CALLED MY DEALERSHIP AND AS THEY WERE GETTING THE ADDRESS OF THE PIZZA PLACE SO THEY COULD TOW THE CAR, I KEPT PLAYING WITH THE STEERING WHEEL WHICH EVENTUALLY ALLOWED ME TO TURN IT AS IF NOTHING EVER HAPPENED. I AVOIDED THE HIGHWAY AND SLOWLY DROVE HOME WITH THE HAZARD LIGHTS ON AFRAID IT MAY HAPPEN WHILE DRIVING.

DRIVERS SEATBELT DOESN'T LATCH PROPERLY. I HAVE TO KEEP PULLIN THE SEAT BUCKLE IN AND OUT SEVERAL TIMES UNTIL IT FINALLY LATCHES. THIS OCCURS PRETTY MUCH EVERY TIME I PUT ON THE SEATBELT. DOWN BELOW I HAD TO SELECT A DATE WOULDN'T LET ME GO BACK FURTHER THAN JAN. BUT THIS HAS BEEN GOING ON SEVERAL MONTHS SINCE LAST YEAR. I GOT THE CAR USED IN JUL 2020

MY WIFE WAS DRIVING TO WORK WHEN VEHICLE SUDDENLY SPUTTERED AND LOST POWER. SHE IMMEDIATELY PULLED TO SIDE OF HIGHWAY. HAD VEHICLE TOWED TO GARAGE AND WAS TOLD THE COOLANT VALVE WENT SUDDENLY, CAUSING ENGINE TO OVERHEAT AND ENGINE CYLINDER TO CRACK. VEHICLE HAS ONLY 71000 MILES. THIS IS THE SAME PROBLEM REPORTED FOR 2014 FORD ESCAPES, IN WHICH A RECALL WAS ISSUED. THERE WAS NO RECALL ISSUED FOR 2015 ESCAPES DEALING WITH THIS SITUATION.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE START/STOP BUTTON, THE VEHICLE FAILED TO TURN OFF. THE CONTACT INDICATED THAT TO TURN OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE THE DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER CROSSROAD FORD OF PRINCE GEORGE LOCATED AT 4500 WHITEHILL BLVD, PRINCE GEORGE, VA 23875 WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

CABIN GAS SMELL WHEN DRIVING

AFTER HEAVY RAIN, MY HEADLINER HAS WATER THAT SEEPS UP FROM THE PLASTIC MOLDING IN THE A-PILLAR UP TOWARD THE DRIVER SIDE VISOR. THE PANORAMIC ROOF DRAIN WAS CLEARED BY THE TECHNICIANS. I TOLD THEM THAT I HAD READ ABOUT ROOF RACK ISSUES WITH THE ESCAPE WAS TOLD IT WAS FIXED. IT STILL IS LEAKING AFTER RAIN. IT HAPPENS IN THE RAIN WHETHER THE CAR IS STATIONARY OR IN MOTION. I HAVE BEEN TOLD THAT THIS IS NOT A COVERED ITEM; HOWEVER, THERE IS NO "WEAR AND TEAR" AS I HAVE NEVER USED THE ROOF RACK AND HAVE OWNED THE CAR FOR LESS THAN 3 YEARS. THIS HAS COME UP AS A TECHNICAL SERVICE BULLETIN SO FORD IS AWARE OF THE ISSUE. THIS SHOULD BE A RECALL/SAFETY ISSUE SINCE THERE IS A SERVICE BULLETIN REGARDING IT ALREADY.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS WITH THE HEATER IN THE ON POSITION, THE HEATING SYSTEM FAILED TO PROVIDE HEAT THROUGHOUT THE CABIN OF THE VEHICLE. THE TEMPERATURE GAUGE READING WAS ELEVATED TO THE HIGH MARKER. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHCILE WAS TOWED TO YORK FORD INC (1481 BROADWAY, SAUGUS, MA 01906, (781) 231-1945) AND WAS DIAGNOSED WITH A CRACKED HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 51,226. INVALID VIN.

CAR IS LOSIING PRESSURE AND SEEMING LIKE ITS GOING TO STALL WHILE IN MOTION. IT JUST HAPPENS RANDOMLY. THERE WAS A RECALL ON THIS VERY PROBLEM BACK IN 2015 BUT THE FORD DEALERSHIP SAYS ITS NOT COVERED. UPDATE- THE DEALERSHIP IS SAYING ITS THE PURGE VALVE BUT ARE STILL SAYING ITS NOT COVERED UNDER THE 2018 RECALL

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PLACED IN PARK HOWEVER, THE TRANSMISSION FAILED TO REGISTER THAT THE VEHICLE WAS IN PARK. THE CONTACT STATED THAT THE VEHICLE STARTED ROLLING BACKWARDS. THE CONTACT WAS ABLE TO STOP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TAKEN TO BELLINGHAM FORD LINCOLN (1820 JAMES ST, BELLINGHAM, WA 98225; (360) 392-7000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY AND THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING DOWN HILL THE VEHICLE WAS REVVING UP TO ALMOST 5RPMS WHILE BREAKING... WAS NOT SHIFTING INTO LOWER GEAR.. PULLED IN TO GET GAS.. WENT TO BACK UP WITH REVERSE.. THEN SHIFTED GEAR INTO DRIVE .. AND THE VEHICLE WAS STILL IN REVERSE... PUSHED THE SHIFTER TO PARK AND THEN BACK INTO DRIVER AND CAR WAS STILL DRIVING IN RESERVE...PUSHED BACK INTO PARK ... SWITCHED SEATS WITH MY HUSBAND ... HE GOT INTO DRIVER SEAT AND THE SHIFTER WAS STUCK IN PARK.. BUT WAS NOT REGISTERING ON DASH BOARD.. ACCORDING TO THE DASHBOARD IT WAS IN REVERSE ... HUSBAND REVERSED THE CAR INTO A PARKING SPOT .. HE KEPT TRYING TO PULL THE SHIFTER TO GO INTO DRIVE... BUT IT WAS LOCKED ON PARK... SO HE MANUALLY WENT IN TO SHIFT THE GEARS AND WAS ABLE TO MOVE THE SHIFTER MANUALLY ... BUT IT STILL WAS NOT RECOGNIZING IT ON THE DASHBOARD... THERE WAS NO WARNING SIGN ... NO ALERTS ON THE DASH.... WHILE HUSBAND WAS TRYING TO GET THE SHIFTER TO REGISTER ON DASH... ALL LIGHTS ON DASH STARTED FLICKERING... SO THEN WE THOUGHT IT WAS REFERRING TO THE BATTERY... BECAUSE SOON AFTER THERE WAS NO POWERED AT ALL TO THE VEHICLE... BUT THE VEHICLE WAS STILL MOVING IN REVERSE.. WE PUT E BRAKE ON CALLED A FRIEND AND HAD HIM JUMP US .. DID ABSOLUTELY NOTHING ... SO NOW CAR IS STRANDED IN A PARKING LOT UNTIL TOMORROW... ALL THIS GOING ON WITH AN INFANT AND 5 YEAR OLD .. IN FREEZING COLD WEATHER... SOMETHING NEEDS TO BE DONE WITH THESE FORD ESCAPES BEFORE SOMEONE GETS KILLED! FOR THE AMOUNT OF COMPLAINTS I AM SEEING ON THIS FEATURE WITH THE 2015.. YOU WOULD THINK SOMETHING WOULD BE DONE... THIS IS DANGEROUS AND. ABSOLUTELY UNCALLED FOR... GET THESE [XXX] CARS OFF THE MARKET! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

IT FIRST STARTED WHILE SITTING AT A LIGHT AND THE GEARS SHIFTED ON THEIR OWN KIND OF FELT LIKE IT JUST CLICKED INTO PLACE. I CONTINUED TO DRIVE AS NO CHECK ENGINE LIGHT CAME ON AND IT WAS FEELING FINE. I WAS DRIVING DOWN A HILL AT 45 MPH AND THEN ALL OF A SUDDEN MY RPMS SHOT FROM A 2.5/3 TO A 7RPM RIGHT BACK DOWN TO A 1RPM AND THIS TOOK ME IMMEDIATELY DOWN TO 26MPH THIS TOTALLY FREAKED ME OUT AS I HAVE NEVER HAD THIS ISSUE AND WAS ON A BUSY ROAD. I IMMEDIATELY PULLED OVER AND PUT MY HAZARDS ON.... I WAS NOT IN A SAFE SPOT SO I DECIDED TO TRY TO DRIVE THE CAR TO A ROAD OFF THE MAIN ROAD WHEN I DID THIS THE CAR WAS NOT EVEN ALLOWING ME TO ACCELERATE. I SAT THERE HOPING NO ONE HIT ME TURNED THE CAR OFF AND THEN IT WAS DRIVABLE AGAIN. I HAD IT TOWED TO MY HOUSE AS COVID MECHANICS WERE CLOSED FOR THE WEEKEND. I THEN HAD IT TOWED TO A MECHANIC WHO WAS TRUSTED WHO MENTIONED IT WAS THE TRANSMISSION, WHICH MY CAR DOESNT EVEN HAVE 100,000. I DID NOT HAVE IT FIXED THERE AS I TOOK IT TO FROD NOW TO HAVE A LOOK THEY WANTED ME TO PAY 1400$ TO JUST OPEN THE TRANSMISSION WHEN THEY ALREADY KNEW IT WAS THE TRANSMISSION. I IMMEDIATELY CALLED FORD CUSTOMER SERVICE AND EXPLAINED THAT THEY STAND BUY THERE RELIABILITY AS THEY MENTION THAT ALL THERE CARS ARE AND EXPLAINED THAT WAS ONE OF THE REASONS I PURCHASED MY CAR HOWEVER, THEIR RELIABILITY HAS FAILED!!! I THEN SAID THEY ALSO MENTION THAT THEY HAVE GREAT CUSTOMER SATISFACTION AND AIM TO PLEASE THEIR CUSTOMERS. SO I ASKED FOR A GOODWILL SINCE THE RELAIBILTY FAILED. I HAVE BEEN PUSHED AROUND AND GONE IN CIRCLES WITH THE PERSON WHOM HAS OPENED MY CLAIM# AND HAVE BEEN ON THE PHONE FOR MULTIPLE DAYS ON MULTIPLE ACCOUNTS AND HAVE GOTTEN NO FEEDBACK. I WORK ACROSS THE STREET AND CAN ACCESS THEM WHY CANT THEY? I AM STILL WAITING TO HEAR WHAT GOODWILL THEY CAN GIVE!!!TRANSMIIONS SHOULD LAST AT LEAST 100,000 MILES WHY HASNT THIS ONE?!?!?!?!?!?!?!

CAR CAUGHT FIRE WHEN I WAS NOT IN IT PERIOD FROM WHAT I HAVE READ THERE WAS A CARBON MONOXIDE LEAK IN THE FRONT CABIN IN MANY OF THESE CARS THAT COULD SPONTANEOUSLY COMBUST WHICH IS WHAT HAPPENED.

PURCHASED A NEW 2015 ESCAPE HAVE HAD IT IN THE DEALER MULTI TIMES FOR TURBO REPLACEMENT AND THE HEADS REPLACED. WAS SMELLING COOLANT IN THE CAR TOOK IT TO THE SAME DEALER FOR REPAIR. THAT WAS OVER 7 WEEKS AGO. FORDS WILL NOT APPROVE THE REPAIR THAT WAS CAUSED BY THE COOLANT LEAKING INTO THE ENGINE. I HAVE A ACTIVE POWERTRAIN AND FORD ESP WARRANTY.

TRANSMISSION IS NOT SHIFTING CORRECTLY FROM REVERSE INTO DRIVE. ALSO DOES NOT SHIFT THROUGH THE SPEEDS AND THE RPM REACHES 5000. SHIFTING IS UNPREDICTABLE AND VERY GLITCHY. DANGEROUS IN CERTAIN CONDITIONS BECAUSE CAR DOES NOT ACCELERATE PROPERLY. REVERSE TO FORWARD DIRECTION IS UNPREDICTABLE. WORSE IN COLD CONDITIONS. CAR IS DANGEROUS TO DRIVE. CONDITION HAS WORSENED AND NOW NEED A NEW TRANSMISSION AT 64,000 KM.

I LEFT THE CAR ON SINCE MY DAUGHTER AND HUSBAND WERE IN THE CAR. WHEN I CAME BACK OUT FROM THE STORE, I TRIED TO PUT THE CAR IN DRIVE BUT IT WOULD NOT LET ME. SO I TRIED TO TURN OFF THE CAR BUT IT WILL STILL STAYED ON. AFTER ABOUT 1 HR THE CAR STARTED TO TURN OFF SLOWLY. IT IS COMPLETELY OFF NOW BUT WONT TURN BACK ON. LUCKILY WE WERE IN A PARKING LOT OF A DOLLAR TREE.

I NOTICED THAT MY HEAT STOPPED WORKING WHILE IDLING. AFTER DOING SOME RESEARCH, I CHECKED THE ENGINE COOLANT LEVELS AND DISCOVERED MY ENGINE COOLANT WAS PRETTY LOW. I FILLED THE COOLANT AND THE ISSUE WAS FIXED. A FEW DAYS LATER; HOWEVER, I NOTICED THE ISSUE AGAIN. UPON CHECKING MY COOLANT LEVEL AGAIN, I SAW THAT THE LEVEL HAD DROPPED AGAIN. I CHECKED EVERYWHERE FOR LEAKS BUT SAW NONE. I THEN BROUGHT MY CAR TO A MECHANIC WHO ALSO CHECKED FOR LEAKS. HE TOLD ME THERE WERE NO EXTERNAL LEAKS. THE COOLANT WAS LEAKING INTO ENGINE, A COMMON PROBLEM THEY SEE WITH FORD VEHICLES. THEY TOLD ME IT WAS NOT WORTH IT TO FIX THE PROBLEM, AND THAT I WAS BETTER OFF TRADING IT IN FOR A NEW CAR. I'M SO UPSET BECAUSE I TOOK EXCEPTIONAL CARE OF MY VEHICLE AND NOW NEED TO CAR SHOP DURING A PANDEMIC WITH POOR CREDIT DUE TO PANDEMIC CIRCUMSTANCES. THIS IS NOT RIGHT THAT THE COMPANY WILL TAKE NO OWNERSHIP OVER THE ISSUES AND PUTS IT ON THE CUSTOMER TO DEAL WITH THE ISSUES.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL HAD LINES SPREADING HORIZONTALLY ACROSS THAT BLOCKED THE INFORMATIONAL MESSAGES AND DISPLAYS BEHIND THE LINES. THE CONTACT SAID AFTER TWO WEEKS THE PANEL SCREEN WENT TOTALLY BLACK. IRON CITY FORD DELIVERS (9924 PKWY E, BIRMINGHAM, AL 35215, (205) 854-2222) STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WOULD NOT HELP WITH THE REPAIR COST. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE VEHICLE WAS UNREPAIRED. THE FAILURE MILEAGE WAS 47,500.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE TOOK A FEW SECONDS TO START-UP. THE CONTACT STATED THAT THE ENGINE REVVED UP TO 1,200 RPM AND THEN RETURNED TO 1,000 RPM. THE VEHICLE WAS SHIFTED INTO GEAR AND MOVED A SHORT DISTANCE BEFORE STALLING. THE GEAR WAS SHIFTED INTO NEUTRAL TO ALLOW THE TRANSMISSION TO STOP ROTATING THEN THE IGNITION WAS PLACED IN THE OFF POSITION. THE VEHICLE WAS RESTARTED HOWEVER, ON SEVERAL OCCASIONS THE VEHICLE FAILED TO RESPOND AND THE PROCEDURE HAD TO BE REPEATED BEFORE THE VEHICLE RESUMED NORMAL OPERATIONS. ON SEVERAL OCCASIONS THE OIL, BATTERY AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE WARNING LIGHTS WERE NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO BOGGUS FORD MCALLEN (1400 E EXPRESSWAY 83, MCALLEN, TX 78501) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER INTO PARK, THE CONTACT EXITED THE VEHICLE AND THE VEHICLE STARTED TO ROLL AWAY. THE DRIVER ENGAGED THE PARKING BRAKE. THE VEHICLE WAS TOWED TO SERRAMONTE FORD (999 SERRAMONTE BOULEVARD, COLMA, CA, 94014, (690)-763-2400) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER CABLE BUSHING HAD DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BCM (BODY CONTROL MODULE) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK-ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE ISSUE WITH THE BACK-ORDERED PARTS. THE MANUFACTURER CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 12/9/2020. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.*DT THE 5 BCM DIDN'T WORK EITHER. DEALER STATED WIRING HARNESS IN DASH & BCM GOING OUT OF FIRE WALL.*JB

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER HIS DAUGHTER PARKED THE VEHICLE, THE SHIFTER DETACHED AND FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014, (650) 763-2400) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS 60,000.

TRANSMISSION FAILURE CAUSES FREQUENT HARD SHIFTING. THIS ISSUE STARTED AT ABOUT 50,000 MILES. WHEN DRIVING AT LOW SPEEDS, THE TRANSMISSION WOULD HESITATE, THE ENGINE REVS SPIKE, AND THEN THE CAR JUMPS INTO GEAR WITH A VERY HARD THUD. BY 61,000 MILES, THIS PROBLEM WENT FROM A ONCE-DAILY OCCURRENCE TO A FREQUENT OCCURRENCE. IT'S TYPICALLY AT LOWER SPEEDS (20~40MPH) AND DRIVING AT CONSTANT SPEED - NOT ACCELERATING. UPDATE FROM NOV 9, 2020: AT 65,000 MILES, I TOOK THIS INTO MY FORD DEALER FOR INVESTIGATION. THEY REPORTED THE TRANSMISSION FLUID LEVEL WAS GOOD (REMOVE THE OVERFLOW PLUG AND OIL SLOWLY DRIPS OUT) AND THAT THE FLUID WAS DIRTY. THEY REPORTED THAT THE TRANSMISSION HAD FAILED AND NEEDED REPLACED.

I STARTED MY VEHICLE AND NOTICE WHITE SMOKE COMING FROM MY EXHAUST PIPES AND SMELLED BURNING. AS I DROVE THE SMOKE STOPPED UNTIL I CAME TO A REST. 2 DAYS LATER AS I WAS DRIVING DOWN THE STREET THE WARNING SIGN CAME ON STATING VEHICLE IS OVERHEATING I PULLED OVER AND NOTICE THE VEHICLE WAS HOT. THE NEXT DAY I TOOK IT TO A MECHANIC WHOM STATED THERE WAS NO COOLANT IN THE COOLANT COMPARTMENT AND THAT THE COOLANT WAS BURNING OUT. CAUSING IT TO HAVE WHITE SMOKE COMING FROM EXHAUST AND OVERHEATING

VEHICLE IN PARK, IN PARKING LOT, STARTED, NOTIFICATION CAME UP ON SCREEN " STEERING ASSIST FAULT SERVICE REQUIRED" LOCKED UP SO TIGHT I COULDN'T MOVE MY WHEELS AT ALL. IF MY CAR WERE TO DO THIS ON THE HIGHWAY AND A HIGH SPEED I WOULD END UP CRASHING. THE COST TO FIX THIS ISSUE IS AROUND $2,400.00

WHEN I START UP MY TRUCK IT SAYS STEEL WHEEL DEFAULT AND IT WILL NOT TURN ..IT DOES IT EVERY OTHER DAY IM SCARED THAT IT WILL LOCK UP ON ME WHY I AM DRIVING

THE INSTRUMENT PANEL CLUSTER HAS FAILED. FORD RECALLED CERTAIN 2014-2015 ESCAPES BUT NOT MINE. I WOULD LIKE MY VEHICLE TO BE INCLUDED IN THE RECALL SO THIS FAILED UNIT CAN BE REPACED.

BACKUP CAMERA MALFUNCTION. MESSAGE APPEARS: ! CAMERA IS UNAVAILABLE. CONTACT YOUR DEALERSHIP. WHEN SHIFTING TO REVERSE SOMETIMES THE BACKUP CAMERA DOESN'T APPEAR ON THE SCREEN. THE MESSAGE ABOVE APPEARS AND IT'S A BLANK BLACK SCREEN.

I HAD THICK WHITE SMOKE COMING FROM MY EXHAUST WITH 98,XXX MILES AND MY DEALERSHIP MECHANIC TOLD ME THAT COOLANT WAS GETTING INTO MY CYLINDERS DUE TO EITHER A BLOWN HEAD GASKET OR A DEFECT IN THE WATER PUMP DESIGN. I HAD AN ENGINE WITH 18,XXX MILES PUT INTO MY CAR AND 20-30 MINUTES AFTER DRIVING IT, IT WAS SMOKING AGAIN. NOW I HAVE TO REPLACE THE ENGINE AGAIN. THE ENGINE IN MY CAR IS THE SAME ENGINE IN THE 2013 MODEL OF MY VEHICLE AND THE 2013 MODEL GOT RECALLED FOR THE SAME ISSUE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT TURNED INTO A PARKING LOT AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE CORRECTLY. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE CONTACT SHIFTED TO MANUAL MODE AND SHIFTED INTO FIRST GEAR HOWEVER, THE VEHICLE SHIFTED HARD. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GENESEE VALLEY FORD, LLC (1675 INTERSTATE DR, AVON, NY 14414; (585) 226-2600) AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

WIPERS EXTEND BEYOUN WINDSHIELD UNCONTROLLABLE SHAKE AND TWITCH WON'T RETURN TO HOME. REPLACE STEERING COLUMN CONTROLLER TO NO EFFECT T.. WHAT IS CAUSE THIS. DEALER LOONS FORD FALLS CHURCH VA NO HELP? ALSO JUST REPLACED $5000 TRANSMISSION @ 100,000 MILES..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WOULD LIKE TO SEE A RECALL ON FORD ESCAPE TRANSMISSIONS. MY 15 FORD ESCAPE HAS ONLY 77,000 AND WITH NO WORRYING THE TRANSMISSION WENT OUT. THE REPAIR FOR A TRANSMISSION REPLACEMENT ISN'T CHEAP. AFTER ASKING AROUND I FOUND OUT THAT MULTIPLE PEOPLE WITH FORD ESCAPES HAVE HAD THEIR TRANSMISSION GO OUT NORMALLY WITH LOW MILEAGE. I WAS PLANNING ON KEEPING MY ESCAPE FOR YEARS TO COME BUT INSTEAD DUE TO THE HIGH REPAIR COST I'M HAVING TO TRADE. I WILL NOT BE BUYING ANOTHER FORD! I JUST HOPE FOR FUTURE OR CURRENT FORD ESCAPE OWNERS THAT SOMETHING CAN BE DONE. WHEN IT'S JUST ONE VEHICLE YOU THINK MISFORTUNE BUT MULTIPLE VEHICLES MAKES IT A PROBLEM! THANKFULLY I WAS ABLE TO SAFELY MAKE IT TO MY DESTINATION BEFORE IT WENT OUT, BUT SOMEONE ELSE MAY NOT BE THAT LUCKY.

HARD SHIFT FROM FIRST TO SECOND. FORD TSB CLAIMS THIS HAPPENS WHEN COLD. BUT FOR ME IT HAPPENS ALL THE TIME.

SHIFT SELECTOR CABLE BUSHING IS BROKEN. THIS ALLOWS THE TRANSMISSION TO BE IN NEUTRAL WHILE THE SHIFTER IS IN PARK. THE CAR WILL ROLL AWAY IF EMERGENCY BRAKE IS NOT SET. THE OPPOSITE IS POSSIBLE AS WELL. THE TRANSMISSION COULD BE IN DRIVE BUT LOOKS LIKE IT IS IN PARK. CAR COULD DRIVE OFF.

I HAVE A 2015 FORD ESCAPE THAT HAS LESS THEN 51,000 MILES. FORD'S POWERTRAIN WARRANTY IS 5 YRS OR 60,000 MILES AND ITS CURRENTLY ONLY 4 MONTHS OUT OF WARRANTY. ALL OIL CHANGES WERE COMPLETED AT FIRESTONE AND THE FORD DEALERSHIP COMPLETED THE 30,000 MILE SERVICE AS RECOMMENDED. DRIVING ON THE HIGHWAY AT 70MPH, MY CAR SUDDENLY LOST ACCELERATION. THE RPM'S JUMPED TO AROUND 5,000 AS I PRESSED THE PEDAL BUT COULD NOT ACCELERATE. FOR SAFETY REASONS, I HAD TO QUICKLY EXIT THE HIGHWAY WITH MY HAZARDS ON WHILE TRYING TO AVOID THE SEMI TRAVELING BEHIND ME FROM CAUSING A SERIOUS ACCIDENT. UPON EXITING THE HIGHWAY, I WAS ABLE TO MAINTAIN A SPEED OF 10MPH AND COME TO A STOP AT THE LIGHT. I WAS ABLE TO ACCELERATE AGAIN, BUT AROUND 15MPH, THE RPM'S JUMPED ONCE AGAIN AND I LOST ACCELERATION. I IMMEDIATELY TURNED ONTO A SIDE STREET AND PUT THE VEHICLE IN PARK. RIGHT AS I DID THAT A 'TRANSMISSION FAILURE SERVICE NOW' LIGHT APPEAR. FOLLOWING THAT, A CHECK ENGINE LIGHT APPEARED AND THE ENGINE MADE SOME LOUD NOISES. I PUT THE VEHICLE IN PARK AND TURNED OFF THE CAR. ONCE A TOW TRUCK ARRIVED, HE STARTED THE VEHICLE (NO CHECK ENGINE OR FAILURE LIGHTS APPEARED) AND HE WAS ABLE TO DRIVE THE VEHICLE ONTO THE FLAT BED. IT WAS TOWED TO FORD WHERE THEY DIAGNOSED 3 TRANSMISSION FAILURES (TRANSMISSION PUMP, TORQUE CONVERTER, REGULATOR VALVE). THIS CREATED A VERY SUDDEN AND UNSAFE SITUATION. HOW DOES A VEHICLE WITH PROPER MAINTENANCE (HAVE ALL REQUIRED DOCUMENTATION) SUDDENLY FAIL WHILE DRIVING DOWN A VERY BUSY CITY HIGHWAY? IN MY MIND, THIS IS A DEFECTIVE PART. AFTER EXTENSIVE RESEARCH, YOU CAN FIND MANY TRANSMISSION ISSUES WITH THE 2013 - 2014 MODELS. WOULDN'T MY ENGINE BE THE SAME AS THE PREVIOUS YEARS? THIS VEHICLE IS CURRENTLY BEING EVALUATED BY A DIFFERENT SHOP FOR A SECOND OPINION.

I HAVE A 2015 FORD ESCAPE THAT HAS LESS THEN 51,000 MILES. FORD'S POWERTRAIN WARRANTY IS 5 YRS OR 60,000 MILES AND ITS CURRENTLY ONLY 4 MONTHS OUT OF WARRANTY. ALL OIL CHANGES WERE COMPLETED AT FIRESTONE AND THE FORD DEALERSHIP COMPLETED THE 30,000 MILE SERVICE AS RECOMMENDED. DRIVING ON THE HIGHWAY AT 70MPH, MY CAR SUDDENLY LOST ACCELERATION. THE RPM'S JUMPED TO AROUND 5,000 AS I PRESSED THE PEDAL BUT COULD NOT ACCELERATE. FOR SAFETY REASONS, I HAD TO QUICKLY EXIT THE HIGHWAY WITH MY HAZARDS ON WHILE TRYING TO AVOID THE SEMI TRAVELING BEHIND ME FROM CAUSING A SERIOUS ACCIDENT. UPON EXITING THE HIGHWAY, I WAS ABLE TO MAINTAIN A SPEED OF 10MPH AND COME TO A STOP AT THE LIGHT. I WAS ABLE TO ACCELERATE AGAIN, BUT AROUND 15MPH, THE RPM'S JUMPED ONCE AGAIN AND I LOST ACCELERATION. I IMMEDIATELY TURNED ONTO A SIDE STREET AND PUT THE VEHICLE IN PARK. RIGHT AS I DID THAT A 'TRANSMISSION FAILURE SERVICE NOW' LIGHT APPEAR. FOLLOWING THAT, A CHECK ENGINE LIGHT APPEARED AND THE ENGINE MADE SOME LOUD NOISES. I PUT THE VEHICLE IN PARK AND TURNED OFF THE CAR. ONCE A TOW TRUCK ARRIVED, HE STARTED THE VEHICLE (NO CHECK ENGINE OR FAILURE LIGHTS APPEARED) AND HE WAS ABLE TO DRIVE THE VEHICLE ONTO THE FLAT BED. IT WAS TOWED TO FORD WHERE THEY DIAGNOSED 3 TRANSMISSION FAILURES (TRANSMISSION PUMP, TORQUE CONVERTER, REGULATOR VALVE). THIS CREATED A VERY SUDDEN AND UNSAFE SITUATION. HOW DOES A VEHICLE WITH PROPER MAINTENANCE (HAVE ALL REQUIRED DOCUMENTATION) SUDDENLY FAIL WHILE DRIVING DOWN A VERY BUSY CITY HIGHWAY? IN MY MIND, THIS IS A DEFECTIVE PART. AFTER EXTENSIVE RESEARCH, YOU CAN FIND MANY TRANSMISSION ISSUES WITH THE 2013 - 2014 MODELS. WOULDN'T MY ENGINE BE THE SAME AS THE PREVIOUS YEARS? THIS VEHICLE IS CURRENTLY BEING EVALUATED BY A DIFFERENT SHOP FOR A SECOND OPINION. PREVIOUS COMPLAINT #11363400 DID NOT LET ME ENTER FULL VIN#. THIS IS THE SAME COMPLAINT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, IT WAS DISCOVERED THAT THE SUBFRAME ENGINE SAFETY SHIELD HAD LOOSENED AND WAS NOT PROPERLY SECURED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REMOVED THE SAFETY SHIELD FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. INVALID VIN.

WITHIN A WEEK OF REPLACING INNER & OUTER TIE RODS, A STEERING FAULT, SERVICE NOW MESSAGE APPEARED ON THE INFORMATION DISPLAY ON SEPTEMBER 25, 2020. AT TIME VEHICLE WAS BEING DRIVEN WITHIN 35 MPH SPEED LIMIT ON A FOUR LANE NORFOLK, VIRGINIA CITY STREET. THE VEHICLE WAS DRIVEN ABOUT A MILE FURTHER TO A SAFE PARKING SPOT. AFTER STOPPING AND CHECKING THE MANUAL, VEHICLE WAS RESTARTED ACCORDING TO MANUAL INSTRUCTIONS. THE MESSAGE CHANGED TO STEERING LOSS, STOP SAFELY. WE CONFERRED WITH THE CARMASTERS SERVICE CENTER THAT PERFORMED THE TIE ROD REPLACEMENT. AFTER TURNING THE IGNITION ON AGAIN, THE STEERING LOSS, STOP SAFELY MESSAGE REMAINED. THE VEHICLE WAS THEN TOWED TO CARMASTERS, UPON THEIR ADVICE, FOR DIAGNOSIS. THE DIAGNOSIS WAS A BINDING OF THE STEERING RACK AND PINION. DIAGNOSTIC TEST FAULT CODE C 102D WAS REPORTED. INSPECTION TO CONFIRM DAMAGE WAS ALSO REPORTED. RECOMMENDED REPAIR WAS REPLACEMENT OF POWER ASSIST STEERING RACK AND PINION, FOLLOWED BY FRONT END ALIGNMENT. COST ESTIMATE WAS $3,200 FOR FORD DEALER SUPPLIED REPLACEMENT RACK & PINION ELECTRIC POWER ASSIST ASSEMBLY INSTALLATION. FORTUNATELY NO PERSONAL INJURY RESULTED. VEHICLE IS DRIVABLE WITH GREAT EFFORT WITHOUT POWER ASSIST. FORD CUSTOMER SERVICE WAS CALLED ON SEPTEMBER 29 TO CONFIRM INCREASING FREQUENCY OF SUCH ASSISTED STEERING FAILURE, AS NOTED IN NHTSA POSTING AND GENERAL INTERNET POSTINGS. APPEARS TO BE A SIGNIFICANT SAFETY FAILURE ON A VEHICLE OF 45,744 MILES WITH REGULAR MAINTENANCE. WE HAVE NO KNOWLEDGE OF ANY INCIDENT THAT WOULD HAVE DAMAGED THE RACK AND PINION IN THE OVER 2 YEARS WE HAVE OWNED THE VEHICLE, DURING WHICH WE DROVE ABOUT 30,000 MILES. FORD CUSTOMER SERVICE ADVISED WE WOULD BE UNLIKELY TO GET ASSISTANCE WITH THE REPAIR, UNLESS THE REPAIR WAS PERFORMED BY A FORD AUTHORIZED SERVICE CENTER AND THE NHTSA RULED THE RACK AND PINION POWER ASSIST WAS FAULTY.

MY 2015 FORD ESCAPE IS MELTING MY REAR BRAKE LIGHT BULB SOCKET HARNESS AND THE BRAKE LIGHT LENSE HOUSINGS

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPM REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND IN DRIVE OR REVERSE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDNENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 111,000.

MY 2015 FORD ESCAPE: WARNING LIGHT 'ENGINE FAULT - SERVICE NOW' THAT WOULD GO AWAY WHEN I STOPPED/RESTARTED THE ENGINE. THIS HAPPENED 2-3 TIMES. DEALER SERVICE REP SAID IT WASN'T A PROBLEM UNLESS THE LIGHT REMAINED ON. THE CAR RAN WELL AT ALL TIMES. TWO WEEKS LATER THE LIGHT WOULD COME ON EVERY DAY, BUT DISAPPEAR WHEN RESTARTING. I BROUGHT IT TO THE DEALER AGAIN (CAPITAL FORD 4222 OLEANDER DR. WILMINGTON, NC) AND DIAGNOSIS SHOWED A COOLANT LEAK INTO ENGINE CYLINDER #3. DEALER STATES THAT I NEED A NEW ENGINE, BUT PARTS ARE ON BACK ORDER WITH NO ESTIMATED DELIVERY DATE. PRELIMINARY ESTIMATE OF REPAIR IS $9,242.81. (THIS IS APP $2,000 LESS THAN THE TRADE IN VALUE OF THE VEHICLE)

THE SHIFTER OF MY 2015 FORD ESCAPE WAS STUCK IN 'S' POSITION TWO DAYS AGO WHEN I JUST STARTED MY CAR. THE SHIFTER HANDLE WAS ACTUALLY IN P POSITION. I HAD TO CALL TOWING COMPANY AND THE DEALER TOLD ME IT IS MY SHIFTER CABLE BUSHING DETERIORATED AND UNABLE TO ALLOW SHIFT CABLE TO COME LOOSE TO CHANGE SHIFT. FORD PREVIOUSLY HAD A RECALL FOR 2013-2014 ESCAPE MODEL FOR THE SAME BUSHING PROBLEMS NOT INCLUDING 2015 MODELS. BUT A LOT PEOPLE POSTED THREADS ONLINE SAYING THEIR 2015 MODEL ALSO HAVE THAT PROBLEMS. SOME CUSTOMER GOT IT FIXED FREE OF CHARGE AND MOST CUSTOMERS DID NOT. I CONTACTED WITH FORD CUSTOMER SERVICE AND THEY TOLD ME IT IS UP TO THE DEALER WHETHER TO ALLOW REIMBURSEMENT BUT THIS SHOULD BE DEFINITELY BE RECALLED BECAUSE THIS CAN BE A BIG SAFETY CONCERN.

MY DRIVER SIDE SEAT BELT PULLS OUT, HOWEVER, IF IT COMES OUT TOO FAR, IT DOESN'T GO BACK TO BEING TIGHT, LIKE IT SHOULD. THE CAR IS STATIONARY WHEN THIS HAPPENS.

ON 09/05/2020, I ENCOUNTERED THE "STEERING ASSIST FAULT - SERVICE REQUIRED" ERROR MESSAGE, RESULTING IN LOSS OF POWER ASSIST TO THE STEERING MECHANISM. THIS IS THE SAME ISSUE ATTRIBUTED TO SAFETY RECALL# 19S26 PERTAINING TO SIMILAR VEHICLES (FORD EDGE, ETC) OF THIS MODEL YEAR. THE ISSUE GENERATES FROM INADEQUATE WAX COATING ON THE BOLTS ATTACHING THE STEERING GEAR MOTOR, CAUSING IT TO DETACH FROM THE HOUSING. THIS RESULTS IN LOSS OF POWER STEERING CAPABILITIES, CREATING A POTENTIAL CRASH HAZARD IF OCCURRING WHILE OPERATING THE VEHICLE ON THE ROAD. MY VEHICLE HAS 37142 MILES (VERY LOW FOR THE MODEL YEAR) AND HAS ALWAYS BEEN WELL MAINTAINED AS WELL AS DRIVEN WITH GREAT CARE AND ATTENTION TO PROLONGING ITS OVERALL LIFESPAN AND GENERAL CONDITION. THE ISSUE CAME TO PASS WHILE THE VEHICLE WAS STATIONARY, THE ERROR MESSAGE AND LOSS OF POWER STEERING OCCURRING WHILE PARKED AND STARTING UP SAID VEHICLE. THERE ARE MANY OTHER ONLINE COMPLAINTS OF THIS EXACT INCIDENT RELATING TO THIS MODEL YEAR AND SPECIFIC VEHICLE, YET NO RECALL HAS BEEN ISSUED BY THE MANUFACTURER. IN MOST INSTANCES IT APPEARS THE CONSUMER IS EXPECTED TO ABSORB THE REPAIR COSTS, WHICH CAN RUN UPWARDS OF $2000 - 3000 OR MORE - UP TO AND INCLUDING REBUILDING THE ENTIRE STEERING SYSTEM. THIS IS SUSPECT BEHAVIOR GIVEN THE LACK OF OWNERSHIP OF THE ROOT CAUSE FROM THE MANUFACTURER AND LEADS ONE TO BELIEVE DEALERSHIPS MAY BE UNFAIRLY PROFITING FROM NEEDLESS REPAIRS GIVEN THE SERIOUS NATURE OF THE FAULT IN QUESTION.

POWER STEERING ISSUES BEGAN RANDOMINGLY AROUND 70,000 MILES. IT LOCKS UP WHILE DRIVING LEAVING YOU WITH NO POWER STEERING. THIS OCCURS RANDOMLY AND WHILE THE CAR IS IN MOTION. IT GENERALLY OCCURS FOR A FEW MILES AND THEN GOES BACK TO "NORMAL" POWER STEERING. IT'S HAPPENED 3 TIMES NOW WITH NO WARNING OR DASH LIGHTS LIGHTING UP. THE LAST TIME IT HAPPENED TO ME, I WAS IN HEAVY TRAFFIC WHILE GOING AROUND A SHARP CURVE, WHICH IS EXTREMELY DANGEROUS . WE WERE TOLD THAT OLDER MODELS OF FORD ESCAPES WERE RECALLED FOR THIS SAME ISSUE, BUT NOT THE 2015. COST TO REPLACE THE POWER STEERING SENSOR WAS ABOUT $4,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ENGINE STARTED TO OVERHEAT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND CRUISED INTO HIS DRIVEWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER VACHON FORD LOCATED AT 455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

AT 127,000 MILES THE CHECK ENGINE LIGHT CAME ON AND WE WERE TOLD THE TRANSMISSION NEEDED TO BE REPLACED. FORD WAS NOT WILLING TO WORK WITH US EVEN THOUGH WE HAD AN EXTENDED WARRANTY. NOW WE ARE TOLD THAT THE ENGINE NEEDS TO BE REPLACED.

INSTRUMENT CLUSTER WAS FLICKERING AND THEN WENT BLANK.

INITIALLY THE CAR WOULD SHIFT HARD WHICH THEN WOULD LOOSE POWER, HESITATE, THEN STALL. AFTER STALLING WOULD NOT START. THE PROBLEM HAPPENS SEEMINGLY INTERMITTENTLY. THE FORD DEALER REPLACED THE FUEL SENSOR, BUT WITH IN A YEAR THE SAME THING HAPPENED. THE FUEL SENSOR WAS AGAIN REPLACED A SECOND TIME AND IN LESS THAN 6 MONTHS IT HAPPENED AGAIN. INITIALLY IT SEEMED LIKE IT WAS THE TRANSMISSION, BUT THEN IT FEELS LIKE THE FUEL IS NOT BEING INJECTED PROPERLY WHILE IN MOTION AND AFTER STOPPING.

STOPPED AT SECURITY GATE, PASSENGER GOT OUT AND OPENED THE GATE. I DROVE THROUGH THE GATE, PLACED THE VEHICLE IN REVERSE AND BACKED UP 10 FEET TO LET THE PASSENGER GET IN AFTER CLOSING AND LOCKING GATE. PLACED THE SHIFTER IN DRIVE AND EXPECTED TO MOVE FORWARD AND IT STILL BACKED UP. PLACED THE SHIFTER IN REVERSE AGAIN AND BACK TO DRIVE AND IT STILL BACKED UP. PLACED THE SHIFTER IN PARK AND TURNED OFF THE MOTOR AND IT STILLED ROLLED FORWARD ON THE SLIGHT DOWN HILL. HAD TO USE THE HAND BRAKE TO HOLD THE VEHICLE FROM ROLLING. TURNED OFF KEY. TRIED TO RESTART THE ENGINE AND EVERY TIME THE ALARM SAID CAR WAS IN REVERSE. WHEN KEY WAS TURNED ON THE BACK UP LIGHTS AND BACK UP ASSIST SCREEN CAME ON. LOADED VEHICLE UP ON FLAT BED TRAILER AND TOWED IT HOME. CALLED FORD DEALER ON MONDAY MORNING AND HAD IT TOWED TO THE DEALER AND WAS FIXED BY USING THE PARTS FROM FORD RECALL 18S20 TO REPAIR THE CAR. FORD SAID THERE IS NO RECALL FOR 2015 FORD ESCAPE. ASSEMBLY DATE OF VEHICLE IS 10/14 . FORD SHOULD EXTEND THE RECALL TO 2015 YEAR BECAUSE I WAS SITING IN IT WHEN THE PROBLEM HAPPENED, NOT PARKING AND WALKING AWAY IN MY OWN DRIVEWAY AT HOME TO ROLL OUT IN THE STREET. OR ANY WHERE. I CALLED FORD COMPANY AND THEY SAID NO RECALL ON THIS YEAR FOR SIMILAR PROBLEM. WILL NOTIFY ME IF THERE IS A RECALL.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH OR BUCKLE SECURELY. THE CONTACT CALLED LOCAL DEALER THOROUGHBRED FORD LOCATED AT 8501 N. BOARDWALK AVE, KANSAS CITY, MO 64154, (816) 505-1818 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,000.

THE CAR DOES NOT STOP AS EFFECTIVELY AS IT SHOULD. NEVER DID A GREAT JOB BUT NOW, EVEN WITH BRAND NEW TIRES AND BRAKES, WILL STILL SKID TO A STOP.N

I AM HAVING PROBLEMS WITH STALLING. I HAVE HAD THE MAP SENSOR REPLACED, THE PURGE VALVE SYSTEM DONE TWICE AND THE FUEL PUMP WAS REPLACED. THIS CAR WAS BUILT IN DECEMBER 2014. I TOOK IT TO HOLMAN FORD IN TURNERSVILLE NJ AND THEY COULD NOT FIGURE OUT WHY IT IS STALLING. I FEEL IT IS THE SAME ISSUE THAT THEY HAD RECALLED 2.0 ECOBOOST ESCAPES. CHECK ENGINE LIGHT IS ON AND I CANNOT DRIVE IT MORE THEN A FEW MILES, THEN IT DOESN'T START. I HAVE LOOKED ONLINE AND I FEEL THIS IS PART OF THE RECALL14S17...SSM47575. HOLMAN FORD COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID THEY WERE TALKING TO THE ENGINEERS. WHAT A JOKE I HAD TO PAY FOR THEM TO PUT ON FOR THE CODES BUT IT WASN'T EVEN CORRECT. THIS STALLING HAPPENS WHEREVER I AM DRIVING WITHIN THE FIRST FEW MILES OF THE DAY THEN I DON'T TRY TO DRIVE BECAUSE IT WILL STAHL. THIS HAS BEEN HAPPENING FOR THE LAST YEAR AND HALL

VEHICLE SUDDENLY STALLS TO THE POINT IT SHUTS OFF WHILE DRIVING , P01450 PRESENT .

DRIVING NORMALLY AND APPROACHED STOP SIGN. APPLIED BRAKES WITH NO STOPPING POWER. WENT THROUGH STOP SIGN AND STOPPED WITH EMERGENCY BRAKES.BRAKE FAILURE WITHOUT ANY WARNING OR INDICATION BEFORE OR AFTER INCIDENT. VACUUM PUMP AND COUPLER FAILURE. AFTER REPAIR, TURBO FAILURE 10 MINUTES AFTER.

I WAS DRIVING TO PICK UP SOME DINNER FOR ME AND MY WIFE WHEN A HUMMING NOISE CAME ON FROM THE BACK PASSENGER SIDE OF THE VEHICLE. AS I SLOWED DOWN THE CAR SHUT OFF. THE HUMMING NOISE IS NOT THE FIRST TIME I HAVE HEARD IT. NOT ONLY THAT EVERY TIME I REFUEL MY VEHICLE IT STRUGGLES TO START WHICH I HAVE TO GIVE IT GAS TO TURN OVER.

I PUT THE CAR IN PARK AND IT CONTINUED TO ROLL! I COULD NOT GET THE SHIFTER TO MOVE AND THE CAR WOULD NOT START. I HAD TO HAVE THE CAR TOWED TO THE NEAREST DEALER. THANK GOODNESS I WAS IN A PARKING LOT WHEN THIS HAPPENED

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO GEM CITY FORD INC LOCATED AT 5101 BROADWAY ST, QUINCY, IL 62305, (877) 571-7953, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.*DT *AS

TL* THE CONTACT OWNS A 2015 FORD ESCAPE.. THE CONTACT PARKED THE VEHICLE WHILE RUNNING AN ERRAND AND TRIED TO RESTART THE VEHICLE. THE GEAR SHIFT DID NOT MOVE AT ALL WHEN SHE TRIED TO PUT IT INTO REVERSE. THE INDICATOR LIGHT STATED THE VEHICLE [XXX] IN NEUTRAL. A RELATIVE WAS ABLE TO POP THE BUSHING BACK IN FOR A TEMPORARY FIX. THE BUSHING HAD SEPARATED FROM THE TRANSMISSION. THE DEALER OR MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 76,479. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING MY 2015 FORD ESCAPE DOWN THE HIGHWAY. AS I WAS GETTING READY TO GET IN TRAFFIC TO EXIT MY BRAKES WOULDN'T PRESS DOWN. TRYING FRANTICALLY AND AS HARD AS I COULD I COULDN'T GET MY BRAKES TO PRESS DOWN TO SLOW. LUCKILY I WAS ABLE TO DOWN SHIFT MY CAR AND USE THE E-BRAKE TO GET TO A SHOULDER AND AVOID AN ACCIDENT. I HAD A FRIEND WHO'S A MECHANIC CHECK OUT MY CAR AND HE TOLD ME IT WAS MY VACUUM PUMP FOR MY BRAKES. HE ALSO NOTED WHEN HE SAW WHAT MY CAR WAS AND THAT IT WAS AN ECO BOOST THAT THIS PROBLEM IS WHAT THEY REFER TO AS A SOCCER MOM KILLER. HE'S SEEN THIS BEFORE. WHEN THE PUMP FAILS IT SHOOTS SHRAPNEL INTO MY TURBO THEN INTO THE ENGINE CAUSING SERIOUS DAMAGE THAT WILL COST ME $5000-8000 TO FIX NOW. I HAVE SEEN OTHER FORD MODELS WITH THIS PROBLEM THAT HAVE RECALLS ALREADY BUT NOT MY SPECIFIC MAKE AN MODEL.

CAR WAS PARKED AND TURNED OFF AFTER A 10 MINUTE TRIP. THE CAR STARTED SMOKING UNDER THE HOOD ON THE DRIVER SIDE NEAR THE WINDSHIELD AND EVENTUALLY CAUGHT FIRE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED WITH THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE AUTOMATIC FOUR WHEEL DRIVE AND HILL DESCENT DISABLED MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,091.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION WAS UNABLE TO BE SHIFTED INTO PARK. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. KOERNER FORD LOCATED AT 805 WEST GENESEE ST, SYRACUSE, NY 13204, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

SITTING AT STOP LIGHT (HIGHWAY) LIGHT TURNED GREEN PRESSED ACCELERATOR .CAR'S RPMS WENT UP CAR DID NOT MOVE. I WAS THE AT THE STOP LIGHT, CARS APPROACHING FAST. FORTUNATE LIGHT TRAFFIC ALL CARS WERE ABLE TO SWITCH LANES WITH OUT ANY MISHAPS. INDICATOR "SERVICE TRANSMISSION NOW" WENT ON CAR LUNGED A FEW TIMES THEN MOVED FORWARD. EACH TIME I STOPPED SAME EVENT OCCURRED. I DROVE BACKROADS AS NOT TO INTERFERE WITH MAJOR TRAFFIC AND FEARFUL OF NOT MOVING AND CREATING A MAJOR INCIDENT. NO PRIOR SYMPTOMS IT JUST HAPPENED. 2015 FORD ESCAPE.

FOLLOW UP... PANORAMIC SUNROOF EXPLODED ON 7-17-20. VERIFIED BY INSURANCE APPRAISER ON 7-20-20. NOBODY WILL COVER! SUNBURY MOTORS REFUSING UNDER WARRANTY AND INSURANCE SAYS ' DEFECT' !!!! VERY DANGEROUS!!!!!!

DRIVING TO WORK. HEARD AN EXPLOSION, GLASS SHATTERED... PANORAMIC SUNROOF EXPLODED!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED BEFORE CHANGING GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KRAUSE FAMILY FORD OF WOODSTOCK LOCATED AT 195 WOODSTOCK PKWY, WOODSTOCK, GA 30188 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. *LN CONSUMER RECEIVED TWO OPINIONS AND BOTH SERVICE DEALERS SAID TRANSMISSION NEEDED TO BE REPLACED.*JB

WITHIN LAST WEEK, TWICE WHILE DRIVING VEHICLE ON A CITY HIGHWAY, THE ENGINE SUDDENLY SHUT OFF. LIGHTS, RADIO, DASHBOARD, ETC. ALL CONTINUED TO WORK. NOTIFICATION CAME ON DASHBOARD STATING "WARNING, VEHICLE IS NOT IN PARK." FORTUNATELY, IN BOTH INSTANCES I WAS ABLE TO COAST ONTO THE SHOULDER INTO A PARKING LOT AND AVOID CAUSING A WRECK OR BEING WRECKED INTO. THIS IS A MAJOR SAFETY ISSUE! WITH CAR SAFELY IN A PARKING LOT, I MOVED MY TRANSMISSION INTO PARK. I TURNED MY KEY TO THE "OFF" POSITION. I REMOVED MY KEY. I REINSERTED THE KEY AND TRIED TO START THE VEHICLE. LIGHTS, RADIO, DASH, ETC. ALL CAME ON. HOWEVER, VEHICLE WOULD NOT START. THERE WAS NOT A "CLICK" AS IF THE ENGINE WAS TRYING TO TURN OVER. THERE WAS ONLY A NOTIFICATION OF "SYSTEM START FAULT." I TRIED OUR SPARE KEY, AND RECEIVED SAME NOTIFICATION. VEHICLE WOULD NOT ALLOW ME TO MOVE TRANSMISSION FROM PARK INTO NEUTRAL TO BE TOWED. STEERING WHEEL WAS LOCKED UP. ABANDONED VEHICLE. AFTER ABOUT 2 HOURS, RETURNED TO VEHICLE, AND VEHICLE STARTED. TO CLARIFY, EVERYTHING LISTED HERE HAS HAPPENED 2 TIMES AND ON 2 SEPARATE OCCASIONS SO FAR. TESTS AT BOTH AUTOZONE AND O'REILY AUTO PARTS CONFIRM - AS I SUSPECTED, SINCE LIGHTS, RADIO, ETC. WOULD TURN ON - THAT THE BATTERY AND THE TRANSMISSION ARE WORKING JUST FINE. THIS IS HUGE SAFETY ISSUE THAT THE VEHICLE WOULD SUDDENLY SHUT OFF!

ON 7/14/2020 THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN. I PULLED FORWARD GETTING OUT OF THE STREET INTO THE DRIVE WAY. I TURNED THE CAR BACK OFF AND ON AGAIN. THE INFORMATION SCREEN DISPLAYED POWER STEERING ASSIST FAULT.

TRANSMISSION PROBLEMS . COOLANT RESERVOIR BROKE AND HOSE BROKE IN 2 PLACES 2015 OVER HEATED AND WARNING LIGHT CAME ALL RED AND COOLANT BLEW OUT .

67K MILES ON ENGINE, OVERHEATED GOING 30 MPH ON RURAL HWY AND ENGINE WARNING CAME ON. DEALERSHIP DISCOVERS THE ANTIFREEZE HAS LEAKED INTO THE PISTON CYLINDERS AND NEEDS A COMPLETE REPLACEMENT AT A COST OF $8000. ISSUE HAS BEEN REPORTED SINCE AT LEAST 2014 AND FORD REFUSES TO HELP WITH COSTS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING AND INDEPENDENTLY RESTARTED. THE VEHICLE WAS TAKEN TO REPAIR FACILITY ELITE AUTOMOTIVE LLC LOCATED AT 6113 ENTERPRISE DR, MAINEVILLE, OH 45039, TO BE DIAGNOSED. THE TECHNICIAN RETRIEVED DTC NUMBER: P0236 AND REPLACED THE TURBO SENSOR WIRING HARNESS. THE MAP SENSOR WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,850.

MY SON WAS T-BONED IN AN INTERSECTION WHILE IN MOTION MAKING A LEFT HAND TURN ON A GREEN ARROW. NONE OF THE AIRBAGS WENT OFF. CITY STREET IN A STOP LIGHT. THE OTHER DRIVE RAN A RED LIGHT.

AFTER ONLY 83,000 MILES, MY 2015 FORD ESCAPE TRANSMISSION HAS COMPLETELY FAILED. I WAS DRIVING ON A TWO-LANE STATE HIGHWAY WENT I FELT A JERKING MOTION. THE CAR EVENTUALLY LOST ALL POWER AND STALLED. I RESTARTED IT IN THE MIDDLE OF THE ROAD AND IT STARTED BUT REVVED INTENSELY. THANKFULLY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD AND TURN ON MY HAZARD LIGHTS. THE CAR THEN REVVED WHEN I PRESSED THE ACCELERATOR. I COULD NOT GET IT TO GO INTO REVERSE OR HIGHER GEARS. I TURNED IT OFF AND ON HOPING IT WOULD RESET. EVENTUALLY I GOT IT TOWED TO MY LOCAL FORD DEALERSHIP. I AM A CONSERVATIVE DRIVER WHO KEEPS HIS MAINTENANCE UP TO DATE. NO SPEEDING TICKETS. NO DRIVING IN HARSH CONDITIONS. CAR IS IN EXCELLENT SHAPE. BUT WITH NO WARNING, THE TRANSMISSION SIMPLY "WENT OUT." KOONS FORD IN BALTIMORE JUST QUOTED ME $5,250 FOR A NEW TRANSMISSION - JUST THE TRANSMISSION NOT LABOR. ADD ANOTHER $1,500 IN LABOR AND I AM AT CLOSE TO $7,000 FOR A CAR WITH 83,000 MILES ON IT. I'LL BE BUYING HONDAS FROM NOW ON. I SHOULD NEVER HAVE SWITCHED. MY TWO HONDA ACCORDS EACH WENT 200,000+ MILES AND MY 2007 PILOT IS AT 195,000. LESSON LEARNED THE HARD WAY.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A CRASH. THE CONTACT REMEMBERED THAT THE VEHICLE AND ANOTHER VEHICLE WAS IN A DITCH. IN ADDITION, THE DRIVER FRONT AND THE WHOLE REAR OF THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD CONCUSSION, NECK, BACK AND MOUTH INJURIES THAT NEEDED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF ANY OTHER INJURIES. A POLICE REPORT WAS NOT FINALIZE BUT WILL BE SOON. THE VEHICLE WAS TOWED TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WHERE THEY INFORMED THE CONTACT HOW THE AIR BAGS MAY DEPLOYED DEPENDING ON HOW THE VEHICLE WAS CRASH. THE VEHICLE WAS NOT REPAIRED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY ON THE AIR BAGS AND FILED A COMPLAINT. THE APPROXIMATELY FAILURE MILEAGE WAS 80,000. *DT*DT*JB*DT*DT*AS *TR

I WENT TO MAKE A TURN INTO A PARKING LOT I LOST STEERING AND A LIGHT APPEARED ON DASH THAT SAID DRIVER ASSIST.I WRESTLED TO GET VEHICLE HOME AFTER WAITING TO NEXT DAY TO HAVE SOMEONE FOLLOW TO DEALER STEERING CANE BACK BUT WHEN I ARRIVED TO TURN INTO DEALER STEERING WENT OUT AGAIN WHICH IS DANGEROUS.I TALKED TO DEALER WHO SHOWED ME A LOT OF PEOPLE WITH THIS STYLE VEHICLE HAVE HAD SAME PROBLEM BUT NO RECALL AND QUOTED $2400.00 TO REPAIR WHICH I COULD NOT AFFORD.THE VEHICLE IS 5YRS OLD WITH 4100 MILES

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WHITE SMOKE WAS PRESENT COMING FROM THE EXHAUST PIPES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOB MOORE FORD (8948 S. I-35 SERVICE RD. OKLAHOMA CITY) WHO INDICATED THAT NO COOLANT WAS PRESENT IN THE COOLANT CONTAINER AND THE ENGINE WOULD NEED TO BE REMOVED TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 92,000.

MY 2015 FORD ESCAPE LOST POWER STEERING IN THE MIDDLE OF DRIVING. I HAD MY FAMILY, INCLUDING MY 2 YEAR OLD IN THE CAR WITH ME. I WAS UNABLE TO STEER AND ALMOST DROVE OFF THE ROAD. I CONTACTED FORD AND THEY WERE OF NO HELP. THIS IS A KNOWN ISSUE AND THEY REFUSE TO ADDRESS IT.

A RECALL WAS MADE FOR THE DOORS ON MY 2015 FORD ESCAPE. I HAD THESE ISSUES LAST YEAR, MADE A COMPLAINT TO NHTSA AND GOT NO RESPONSE. I PAID FOR THE ISSUES TO BE FIXED. HOW DO I APPLY FOR A COMPENSATION FOR THIS RECALL THAT SHOULD HAVE OCCURRED LAST YEAR? *TR

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE GEAR SHIFTER CEASED IN REVERSE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL DISPLAYED THAT THE GEAR SHIFTER WAS IN REVERSE GEAR WITH THE BACK UP CAMERA ACTIVATED. THE CONTACT DIALED THE NUMBER TOM DENCHEL FORD COUNTRY (630 WINE COUNTRY RD, PROSSER, WA 99350, (833)685-9449) HOWEVER, THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

FAULTY INSTRUMENT CLUSTER - INOPERATIVE DISPLAY - BLANK MULTIPLE FUNCTION DISPLAY (MFD) AND NON-FUNCTIONING WARNING CHIMES. MESSAGES AND WARNING LIGHTS. UNABLE TO READ SPEEDOMETER, ODOMETER, DOOR AJAR, TIRES LOW ETC ON DISPLAY PANEL. INSTRUMENT CLUSTER NEEDED TO BE REPLACED. SIMILAR FORD RECALL - ADVISED UPDATING INSTRUMENT PANEL - THIS RECALL FOR CARS MANUFACTURED ONE MONTH PRIOR TO MY ESCAPE. *TR

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE RADIO AND BACK-UP CAMERA SCREEN AND INSTRUMENT CLUSTER FLICKERED AND BECAME INOPERABLE. THE TPMS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

WHEN I GARAGE THE VEHICLE AFTER DRIVING AROUND 50 MILES THAT DAY. THE NEXT DAY IT WILL NOT START.THE NEXT DAY IT WILL START. THIS HAS HAPPENED TWICE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SEVERAL UNKNOWN VEHICLE FUNCTIONS BECAME INOPERABLE. THE CONTACT STATED THAT A TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE SHIFTER CABLE DETACHED FROM THE TRANSMISSION. FORD OF BOERNE (31480 I-10, BOERNE, TX 78006, 210-920-3023) WAS CONTACTED AND CONFIRMED THAT THE FAILURE WAS DUE TO THE SHIFTER CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THE REAR SEAT BELT BUCKLE WAS CRUSHED WHEN REAR SEAT WAS FOLDED OVER. IT NO LONGER WORKS. *TR

TL* THE CONTACT OWNED A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN THE GARAGE, THE VEHICLE CAUGHT ON FIRE. THE CONTACTS HUSBAND AND A BYSTANDER MANAGED TO EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. NO BODILY INJURIES WERE SUSTAINED. MEDICAL ATTENTION WAS CONTACTED FOR TREATMENT FOR HER HUSBANDS ODOR IN VENTILATION FROM THE FIRE. ERIE INSURANCE WAS CONTACTED AND TOWED THE VEHICLE TO A LOT WHERE IT WAS DEEMED A TOTAL LOST. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A VACUUM SOUND WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE THE PURGE VALVE AND VACUUM SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO PLAZA FORD INC (1701 BELAIR RD, BEL AIR, MD 21014) WHERE THE PURGE VALVE AND VACUUM SENSOR WERE REPLACED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE GEAR SHIFTER WAS UNABLE TO BE SHIFTED. THE VEHICLE WAS TOWED TO NORTH SIDE FORD LOCATED AT 12300 SAN PEDRO AVE, SAN ANTONIO TX, WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE. THE SHIFTER CABLE BUSHING WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 157,042.*DT*JB

TO WHOM MAY CONCERN: I HAVE TAKEN MY VEHICLE IN FOR THE RECALL 16V643000_RECALL 16S30. DOOR LATCHES MAY BREAK IN RESULT PREVENTING THE DOORS FROM SECURELY CLOSED WHEN, IN FACT, IT IS NOT. AS A MATTER FACT, WHILE THE VEHICLE IS MOTION ALL OF THE REAR DOORS OPEN UP. I HAD TO TIE IT UP WITH ROPE AS I TAKING INTO THE DEALERSHIP. VEHICLE VIN:[XXX] FORD OF KENDALL S DIXIE HWY, PALMETTO BAY, FL 33157 NOW THE DEALERSHIP IS SAYING THAT I NEED A CASE NUMBER IN ORDER TO FIX THE MATTER AT HAND. I ALSO CONCERN ABOUT OTHER RECALLS FOR THIS VEHICLE LISTED BELOW: 15V436000_RECALL 15C06-IGNITION SWITCH (KEYS/BUTTON) 15V406000_RECALL 15C03-BLANK DISPLAY ON MY INSTRUMENT PANEL 17V472000_RECALL 17S17-IMPROPERLY MANUFACTURED BOLTS FOR SEAT BELTS/ BUCKLES OR SEATBELT ANCHORS COULD HAVE BEEN USED. PLEASE CONTACT ME ASAP AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MANUFACTURER DOES NOT PROVIDE THE CORRECT TOOLS FOR REMOVING THE LUG NUTS ON THE SIDE OF THE HIGHWAY. THIS COULD PROLONG THE VEHICLE ON THE SIDE OF THE ROAD AND CAUSE A USELESS ACCIDENT. *TR

THE DOOR LATCH FAILED. THIS RESULTS IN A DOOR THAT WILL FLY OPEN AND WON'T CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.

THE VEHICLE WAS IN REVERS WHILE PARKING IN A PARKING LOT. THE VEHICLE WAS LOCKED INTO REVERSE AND WOULD NOT SHIFT INTO NEUTRAL, PARK, OR DRIVE. THE CAR NEEDED TO BE TURNED OFF WITH THE EMERGENCY BRAKE IN PLACE SO THAT IT WOULD NOT CONTINUE TO TRAVEL IN REVERSE. WHEN ATTEMPTING TO RESTART THE CAR, THE SHIFTER REMAINED IN THE R POSITION BUT THE DASHBOARD NOW DISPLAYED THE CAR WAS IN N. THE SHIFTER WAS EVENTUALLY FORCED INTO THE PARK POSITION, BUT THE DISPLAY REMAINED IN N. THE CAR HAD TO BE TOWED TO A DEALERSHIP AND THE SHIFT CABLE BUSHING WAS REPLACED. THERE HAVE BEEN PART RECALLS ON THIS PART IN EARLIER MODELS OF FORD ESCAPES AND ON THE SAME YEAR (2015) OF FORD FUSION MODELS.

COOLANT BYPASS VALVE CONSTANTLY MELTS AWAY I HAVE TO REPLACE IT EVERY 2 MOTHS

WITHOUT ANY WARNING (NO GEAR SLIPPAGE, NO GRINDING, NO DIFFICULTY SHIFTING INTO GEAR, NO SEAL LEAKS, NO ROUGH GEAR CHANGES, NO BUCKING, NO LOSS OF POWER, NO CHECK ENGINE LIGHT) THE TRANSMISSION IN MY 2015 FORD ESCAPE ES (1.6L ECOBOOST) FAILED COMPLETELY AT 103,250 MILES WHILE DRIVING ON A HIGHWAY, CAUSING THE SUDDEN INABILITY TO ACCELERATE, RAPID DECELERATION AND THROWING THE VEHICLE INTO NEUTRAL WHILE IN TRAFFIC. THE TRANSMISSION FAULT SERVICE WARNING DID NOT ILLUMINATE UNTIL MUCH LATER. THE VEHICLE WAS PURCHASED AS A FORD CPO (FORD CERTIFIED PRE-OWNED) WITH AN EXTENDED WARRANTY UP TO 100,000 MILES AND REGULAR ON-TIME MAINTENANCE COMPLETED. THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. FULL TRANSMISSION FAILURE FOR THIS YEAR, MAKE AND MODEL IS LISTED IN FORD'S TECHNICAL SERVICE BULLETINS AS A KNOW ISSUE, AND WHEN CONTACTED, FORD MOTOR COMPANY DENIES ANY KNOWLEDGE OF FAULTY TRANSMISSIONS IN THE 2015. *TR

WHEN I PARKED THE CAR I TURNED THE KEY TO STOP THE ENGINE AND KEPT GOING, I PUT THE KEY BACK TO SIMULATE TURNING IT ON AND AGAIN TURNING IT OFF AND IT WAS THE SAME. I TRIED TO RUN THE CAR TO SEE IF IT WILL STOPP FOR A WHILE BUT THE CAR KEPT RUNNING. I SEARCHED THE INTERNET AND I FOUND THAT IT WILL COULD HAVE A RECALL, WHEN I TOOK IT TO THE DEALER THEY INDICATED THAT THERE WAS NO RECALL FOR THIS PROBLEM ..THEY WILL CHECK THE ISSUE.

AT SPEED ON FREEWAY, SPEEDOMETER WENT TO ZERO AND ABS LIGHT ON. IN RECENT DAYS HAD WHEEL BEARING REPLACED. (WHEEL BEARING INCLUDES WHEEL BOLTS, HUB, BEARING, ABS SENSOR AS SINGLE PART? BAD ABS PART OR CONNECTION ?) NORMAL UNTIL ON FREEWAY THEN: DIGITAL SPEEDOMETER DISPLAYED 0. ANALOG SPEEDOMETER NEEDLE FELL SLOWLY TO ZERO AND STAYED. 'I' ('INFORMATION INDICATOR') APPEARED ON CENTER PANEL. FORGOT HOW DISPLAY OF 'I' MESSAGE. (LEFT JOYSTICK PAD ON STEERING WHEEL, LEFT ARROW, DOWN UNTIL 'I', PRESS FOR LIST?) '(ABS)' LIT ON ANALOG SPEEDOMETER 'TRACTION CONTROL WIGGLY LINE CAR' LIT ON ANALOG SPEEDOMETER VEHICLE CONTINUED WITHOUT CHANGE IN SPEED, ENGINE RUNNING FINE. ARRIVE AT DESTINATION. NOTICE POWER ASSIST TO STEERING IS REDUCED BY 25% SO HARDER TO TURN NOTICE POWER ASSIST TO BRAKES IS REDUCED BY 25% SO HARDER TO STOP PARKING SPOT WAS ON INCLINE, INSTRUMENT PANEL MESSAGE ABOUT 'HILL ASSIST START NOT AVAILABLE'. PUSHED IGNITION TO STOP ENGINE BUT WAS IGNORED. COULDNT SHUT ENGINE OFF. (SEPERATE ISSUE LISTED IN RECALL FROM 2015 FOR SOFTWARE UPDATE TO BODY CONTROL MODULE? NHTSA CAMPAIGN NUMBER: 15V436000 ? NHTSA VIN LOOKUP SHOWS NO OUTSTANDING RECALLS. ABS ISSUE OR SEPERATE? ) RETURNED HOME. FOUND OUT THAT IGNITION BUTTON STICKING LIKE WAS FLOATING (?) BUT IF PUSH 3 TIMES AS HARD ENGINE SHUT OFF (FEW DAYS PREVIOUSLY AND AFTER BUTTON FELT AND WORKED FINE). VEHICLE WENT BACK TO DEALER TODAY FOR THIS SECOND NEW BEARING IN THE LAST FEW WEEKS. PERIODICALLY ON WAY TO DROP OFF VEHICLE THE SPEEDOMETER NEEDLE AND DIGITAL DISPLAY NUMBER BOUNCED INTERMITTANTLY TO ZERO AND BACK TO SPEED. ABS LIGHT , "I" , AND TRACTION CONTROL LIGHTS ON. (WHEN DROPPED IT OFF AT DEALER THE DEALER THEMSELF EXPERIENCED THE 'START/STOP BUTTON WONT SHUT OFF THE VEHICLE' WHILE CHECKING IN THE VEHICLE FOR THE BEARING REPLACEMENT.)

THIS VEHICLE HAS APPROX 45,000 MILES, REGULARLY SERVICED. HUSBAND DROVE HOME FROM WORK AND HAD ISSUES ACCELERATING. RPM'S WOULD GO UP BUT THE CAR DIDN'T SEEM TO RESPOND VERY WELL TO PUSHING ON THE GAS. TOOK IT TO THE FORD DEALERSHIP WHO TOLD US THE TRANSMISSION WOULD NEED TO BE REPLACED AS A PIECE OF IT (NOT SURE EXACTLY WHAT PIECE) HAD BROKEN OFF WITHIN THE TRANSMISSION AND HAD DESTROYED IT.

MYSTERIOUS DRAW ON BATTERY CAUSING THE BATTERY TO DIE AFTER SITTING. BATTERY/ALTERNATOR TEST FINE. NEVER KNOW WHEN IT'S GOING TO HAPPEN? I HAVE TO KEEP PORTABLE JUMP STARTER IN THE CAR. HAVE SEEN MANY POSTS OF OTHER ESCAPE OWNERS HAVING THE SAME PROBLEM. FORD NEEDS TO AN ISSUE A RECALL FOR THIS PROBLEM.

DRIVING MY 2015 FORD ESCAPE 1.6 TURBO ON INTERSTATE, STARTED TO FEEL LIKE TRANSMISSION WAS SLIPPING BUT A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME ON CODE P26B7 AT DEALER (CODE P0012 AT O'REILLY AUTO PARTS). O'REILLY SAYS IT WAS A GENERIC CODE FOR "CAM SHAFT SENSOR" BUT FORD SAYS THE CODE P26B7 IS COOLANT BYPASS VALVE C NEEDS REPLACED COSTING ABOUT $500. I NOTICED THERE ARE A TON OF OTHER COMPLAINTS ON THIS SAME 2015 ESCAPE AND EVEN A RECALL FOR THIS PROBLEM ON THE 2014 FORD ESCAPE 1.6 TURBO. OBVIOUSLY THERE NEEDS TO BE A RECALL ON THE 2015 AS WELL! ALSO FORD DEALER MIKE MURPHY FORD IN MORTON IL SAYS MY TRANSMISSION IS FINE THOUGH I DON'T FEEL LIKE IT IS.

2015 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ENGINE STALLING. *LD THE CONSUMER STATED ON THE VEHICLE WOULD STALL, THEN LOSE BRAKES AND POWER STEERING, RESULTING IN A CRASH. *JS

RADIO AND CD SYSTEM STOPPED PLAYING FOR FOUR DAYS, THEN CAME BACK ON. THIS HAS HAPPENED TWO TIMES BEFORE BUT CAME BACK ON THE SAME DAY. FORD DEALER PERSON TOLD ME TO DISCONNECT BATTERY CABLE FOR 10 MINUTES AND WHEN I CONNECT IT BACK THE SYSTEM WOULD RESET ITSELF. I DID NOT WANT TO TRY THAT, NOT MECHANICALLY INCLINED. THE WIPERS ON THE LOW SETTING RUNS STEADY BUT STOPS MAKING IT HARD TO SEE BECAUSE OF THE RAIN UNLESS I PRESS WIPER ARM. THE HEADLIGHTS DIM AND COME BACK UP RANDOMLY, I NOTICE IT MOSTLY SITTING AT RED LIGHT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 7 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING BECAME VERY DIFFICULT TO TURN. THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

WHILE TRAVELING ON THE INTERSTATE IN OUR 2015 FORD ESCAPE TITANIUM, WE BEGAN TO EXIT AND FOUND WE HAD NO BRAKES. WE HAD TO UTILIZE THE PARKING BRAKE IN ORDER TO BRING THE CAR TO A STOP. WE TOOK THE CAR TO A FORD DEALERSHIP FOR REPAIRS. THEY DETERMINED THAT THE BRAKE POWER ASSIST HAD FAILED BECAUSE THE VACUUM PUMP LOCKED UP CAUSING THE CAM DRIVE TO BREAK INSIDE THE CAM SHAFT. THIS ALSO CAUSED METAL SHAVING CONTAMINATION IN THE ENGINE OF THE CAR WHICH CAN CAUSE THE MOTOR TO LOCK UP AT ANY TIME WITHOUT WARNING. OUR RESEARCH REVEALED THAT A RECALL WAS ISSUED FOR THIS EXACT PROBLEM IN THE 2013 FORD ESCAPE; HOWEVER, THERE HAS BEEN NO RECALL ISSUED FOR THE 2015 FORD ESCAPE. THIS IS CLEARLY A DESIGN FLAW/FAULTY PARTS ISSUE THAT STILL HAS NOT BEEN CORRECTED. WE HAVE CONTACTED THE MANUFACTURER TO SEE IF THEY WOULD DO ANYTHING; BUT THEY REFUSED AND ALSO REFUSED TO LET US SPEAK TO SOMEONE ELSE REGARDING THIS. SO, WE ARE STUCK WITH A $2,200 CAR REPAIR BILL ON A 4 1/2 YEAR OLD VEHICLE WITH 74,000 MILES THAT FORD KNOWS IS AN ISSUE BUT REFUSES TO DO ANYTHING ABOUT. THIS DOESN'T INCLUDE POSSIBLY A NEW MOTOR IF IT LOCKS UP DUE TO THE METAL SHAVING CONTAMINATION. THE BRAKES FAILING UNEXPECTEDLY WAS A SAFETY HAZARD AND NOW WE HAVE ANOTHER POTENTIAL SAFETY HAZARD IF THE MOTOR LOCKS UP WHILE WE ARE DRIVING THE VEHICLE.

PURCHASED MY 2015 FORD ESCAPE 10/12/19 FROM CARDINALEWAY HYUNDAI DEALERSHIP IN CORONA CA. FEBRUARY 1, RETURNED TO DEALERSHIP FOR ROUTINE MAINTENANCE. 02/07/20 I WAS GOING TO LUNCH AND WHEN I PUT MY CAR IN DRIVE IT SOUNDED LIKE I WAS DRAGGING SOMETHING UNDER THE FRONT OF THE CAR. PARKED CAR IMMEDIATELY AND HAD IT TOWED TO THE DEALERSHIP WHO SAYS MY IT'S MY TRANSMISSION. THE TRANSMISSION ALMOST FELL FROM THE CAR. NO WARRANTY AND NO REMEDY AS IF YET.

WE WERE DRIVING ON A RURAL HIGHWAY AT A STEADY SPEED WHEN WITH NO WARNING OUR VEHICLE LOST ACCELERATION POWER AND CAME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN WE PUSHED THE GAS PEDAL THE RPMS WOULD YOU UP BUT THE CAR WOULD NOT MOVE. TURNING THE CAR OFF AND BACK ON WOULD RESTORE POWER FOR ONLY A MOMENT BEFORE WE LOST THE ABILITY TO ACCELERATE AGAIN. THANK GOD WE WERE NOT ON THE HIGHWAY OR THIS COULD HAVE BEEN MUCH MORE SERIOUS. AFTER PUSHING OUR CAR A HALF MILE THE CAR FINALLY GAVE ME A FAULTY TRANSMISSION ALERT. THIS CAR ONLY HAS 71K MILES AND RECEIVES REGULAR MAINTENANCE. RESEARCHING THIS PROBLEM I HAVE DISCOVERED MULTIPLE REPORTS OF THE SAME ISSUES WITH MANY FORD ESCAPES UNDER 100K HERE IS THE LINK TO SEVERAL OF THEM : HTTP://M.CARCOMPLAINTS.COM/FORD/ESCAPE/2015/TRANSMISSION/FAILURE.SHTML *LN *DL

THE CAR A 2015 FORD ESCAPE SE AWD WITH ~ 86,600 MILES WOULD SHUT OFF AND HAVE TO BE RESTARTED AFTER SITTING FOR AWHILE. IT ALSO STARTED TO RUN A LITTLE ROUGH. SO I TOOK INTO A FORD DEALERSHIP FOR SERVICE AND A TUNE UP ON DECEMBER 24TH 2019. AFTER THE TUNE UP IT STILL EXHIBITED THE SAME ROUGH RIDING AND SHUT OFF. THE NEXT DAY ON DECEMBER 25TH AFTER SITTING OVERNIGHT SHUTOFF INITIALLY AND HAD TO BE RESTARTED. WHILE BACKING OUT OF THE DRIVEWAY IT SHUDDERED VIOLENTLY AND WHITE SMOKE POURED OUT OF THE TAIL PIPE. I PULLED IT BACK INTO THE GARAGE, AND TOOK IT BACK TO THE FORD DEALERSHIP THE FOLLOWING MORNING DECEMBER THE 26TH. AFTER SOME TIME THE ASSISTANT SERVICE MANAGER INFORMED ME THAT IT WAS LEAKING COOLANT INTO THE ENGINE, AND THAT ONE OF THE SPARK PLUGS HAD BEEN FOULED WITH COOLANT. AFTER MORE TESTING AND HOLDING THE CAR FOR TWO WEEKS THEY INFORMED ME THAT I NEEDED A NEW ENGINE. WHAT'S ODD IS THAT I NEVER WITNESSED THE CAR OVER HEATING, AND THE CHECK ENGINE LIGHT DIDN'T COME ON TILL I WAS DRIVING THE CAR BACK TO THE FORD DEALERSHIP ON THE MORNING OF DECEMBER THE 26TH. FORD CUSTOMER ASSISTANCE SAYS THAT THEY'LL PAY 1/4 OF THE COST TO REPLACE THE ENGINE. AFTER DOING SOME RESEARCH I'VE FOUND QUITE A FEW ESCAPE OWNERS THAT HAVE HAD SIMILAR COMPLAINTS WITH THE SAME ISSUE OF COOLANT LEAKING INTO THE ENGINE AND HAVE BEEN TOLD THAT THEY NEED A NEW ENGINE. THESE ENGINES ARE FAILING PREMATURELY DUE TO ENGINES OVER HEATING AND THE BLOCKS FAILING. I SUSPECT THAT THE COOLANT SENSOR IS ALSO DEFECTIVE. THIS 2015 ESCAPE WAS PURCHASED NEW AT THE END OF 2014, AND MAINTAINED BY REGULAR OIL CHANGES AND MAINTENANCE. *TR

TODAY, 1/29/2020 @ APPROX 755AM I WAS EXITING S BOUND K-7 ONTO COLLEGE BLVD IN OLATHE KS. THERE IS APPROX 1/2 INCH OF SLUSH ON THE GROUND. I WAS GOING ABOUT 45-50MPH AND APPROXIMATELY 100 FEET FROM THE INTERSECTION WHEN THE LIGHT TURNED YELLOW AND I TRIED TO STOP. MY BREAKPEDAL STARTED VIBRATING AND WAS NOT ABLE TO BE DEPRESSED. THE STABILITY LIGHT ON MY DASH LIT UP. I SLID UPHILL OVER 50 FEET AND INTO THE INTERSECTION. I HAD NO ABILITY TO STOP. I WAS POWERLESS TO CONTROL THE SPEED OF MY VEHILCLE BECAUSE MY VEHICLE'S SYSTEM OVERRODE ME AS A DRIVER. NO ACCIDENT OCCURRED BUT THAT ONLY BECAUSE THE OTHER CARS HAD NOTICED MY LACK OF CONTROL AND DIDN'T ENTER THE INTERSECTION. AGAIN, I HAD NO ABILITY TO PREVENT AN ACCIDENT BECAUSE THE STABILITY CONTROL OVERRODE MY DRIVING ABILITY. AS SOON AS I SKIDDED TO A STOP THE ESC TURNED OFF AND I WAS ABLE TO DRIVE, STEER AND BREAK APPROPRIATELY. NO POLICE REPORT WAS FILED BECAUSE NO ACCIDENT OCCURRED. I HOPE THERE ARE TRAFFIC CAMERAS AND RECORDINGS OF THIS. I INTEND TO TRADE IN THIS VEHICLE TODAY TO ZECK FORD IN LEAVENWORTH KS, WHERE I BOUGHT IT IN JULY 2016.

TRANSMISSION FAILED AT 150,000 MILES. REQUIRED TRANSMISSION MAINTENANCE WAS PERFORMED.

BLACK PAINT FADE-ING TO WHITE ABOVE FRONT WINDSHIELD.

I WAS DRIVING DOWN A MAJOR ROAD WHEN A DEER RAN OUT IN FRONT OF ME. I WAS GOING APPROXIMATELY 50 MPH. I SLAMMED ON MY BRAKES BUT HIT THE DEER ANYWAY. I WAS GOING APPROXIMATELY 40-45 MPH WHEN I HIT THE DEER WITH THE FRONT OF MY CAR. THE AIRBAGS DID NOT DEPLOY. THE GRILL, BUMPER, AND HOOD RECEIVED MAJOR DAMAGE AND NEEDS REPLACED. I DO NOT UNDERSTAND WHY THE AIRBAGS DID NOT DEPLOY.

OUT OF NOWHERE IN THE MIDDLE OF THE DAY VEHICLE REFUSED TO MOVE FROM STOP LIGHT, BLOCKING THE LANE. RPM WENT UP NO ENGAGEMENT NOT EVEN A BIT. TURNED IGNITION OFF/ON, PUT IN DRIVE, CAR MOVED 100 FEET AND STOP AGAIN. I REALIZED THIS ISN'T A FLUKE BUT SERIOUS PROBLEM, SO AFTER SEVERAL TRIES BY SWITCHING HESITANTLY FROM N TO D TO S WAS ABLE TO DRIVE ABOUT 300 FEET TO CLOSEST SAFEWAY PARKING AND CALL FOR TOWING. LONG STORY SHORT, AFTER SPECIALIZED TRANSMISSION SHOP IN THE AREA WAS ABLE TO CHECK IT OUT AND TAKE IT FOR TEST DRIVE VERDICT WAS "ITS PROBABLY NOT THAT BAD, SOMETHING IS BLOCKING TRANSMISSION FILTER, SEEMS LIKE TRANSFER CASE ISSUE, WE SEE THAT A LOT ON AWD MODELS FOR THESE ESCAPES. HOWEVER ONLY AFTER WE TAKE IT OUT WE CAN DECIDE IF SOMETHING IS BROKEN IN TRANSMISSION ITSELF " SO APPARENTLY THIS WAS A GOOD NEWS WHICH WILL COST $2500 AND IF SOMETHING ELSE WILL BE FOUND IN TRANSMISSION $4500. WE GOT THIS CAR BRAND NEW FROM THE FORD DEALER AND TIMELY DONE ALL SERVICES AT FORD DEALERSHIP FOR ALL THESE YEARS, THIS KIND OF THINGS SHOULD NOT HAPPEN ON WELL TAKEN CARE VEHICLE OFF AT ONLY 75000 MILES

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. IN ADDITION, THE REVERSE CAMERA ALSO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE RACK AND PINION AND THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE OF THE BACKUP CAMERA WAS NOT DISCLOSED BY THE TECHNICIAN. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THERE WAS NO WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT ANTI FREEZE OVERFLOWED INTO THE CYLINDER. THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

RANDOMLY LOOSE POWER STEERING WHILE DRIVING OR MAKING A QUICK, OR SHARP, LEFT TURN, LIKE TURNING INTO MY DRIVEWAY AT LOW SPEED. THIS HAS HAPPENED UP TO 3 TIMES IN A WEEK. DOES NOT REGISTER AS A FAULT ON THE CAR COMPUTER CHIP. I TOOK IT TO A DEALER AND THEY COULD NOT FIND A PROBLEM, THEN IT TEMPORARILY FAILED THE NEXT DAY WHILE DRIVING ON THE HIGHWAY, THEN RESET ABOUT 10 MINUTES LATER AFTER PULLING OVER AND SHUTTING OFF THE CAR, WAIT, THEN RESTART.

TRANSMISSION CABLE BROKE SUDDENLY WHILE PARKING. CAR WOULD NOT START. HAD TO BE TOWED.

STARTING ON THE EVENING OF JANUARY 9, 2020, MY CAR WOULD STALL WHEN IDLING. AFTER RESTARTING, AND WHILE DRIVING HOME; THE CAR STALLED SEVERAL MORE TIMES. I WAS ABLE TO DRIVE TO AND FROM WORK ON FRIDAY, JANUARY 10, 2020 HOWEVER AFTER PICKING MY DAUGHTER UP, THE CAR STARTED STALLING WHEN IDLING, AND IT CONTINUED TO STALL. IF IT WAS "REVVED" UP, THAN IT SEEMED TO RUN OKAY FOR AWHILE. IT RAN FINE ON THE MORNING OF SATURDAY, JANUARY 11, 2020 HOWEVER IT STARTED STALLING AROUND 12:00. I STOPPED AT A LOCAL MECHANICS SHOP AND WAS TOLD TO GO TO A FORD DEALERSHIP BECAUSE THERE ARE "SILENT" RECALLS. THE VEHICLE CONTINUED TO STALL BUT I MANAGED TO STOP AT AN AUTO PARTS STORE, EXPLAINED WHAT WAS HAPPENING, AND IT WAS SUGGESTED PUTTING FUEL INJECTOR IN, WHICH I PURCHASED AT THE TIME THAN FILLED MY GAS TANK UP. I MANAGED TO GET TO THE FORD DEALERSHIP, JIM SHORKEY IN WHITE OAK AND MADE AN APPOINTMENT FOR MONDAY, JANUARY 13, 2020 HOWEVER AFTER THE LAST TIME THE VEHICLE STALLED, I HAD A HARD TIME RESTARTING IT, AND IT WAS NOT DOING ANYTHING WHEN I WAS PUSHING IN THE GAS PEDAL SO I CALLED FORD ROADSIDE ASSISTANCE, AND HAD IT TOWED TO JIM SHORKEY.,

I WAS DRIVING ON THE ROAD, AND OUT OF NO WHERE, MY CAR JUST STOPPED MOVING. IT WAS STILL ON, BUT WOULDN'T MOVE. AFTER PUTTING THE ACCELERATOR ALL THE WAY DOWN, AND AFTER ABOUT 20 SECONDS, IT FINALLY MOVED BUT WAS REALLY JERKY FOR THE NEXT SEVERAL MINUTES UNTIL I WAS HOME. WHEN I TRIED TO TAKE IT TO GET CHECKED, IT DID THE SAME THING. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED MY CAR OFF, WAITING SEVERAL MINUTES, AND STARTED IT AGAIN. IT WOULD RUN FINE FOR SEVERAL YARDS, THEN DO THE SAME THING, WHERE IT WOULD JUST STOP MOVING. A CLEAR SAFETY HAZARD WHEN DRIVING ON THE ROAD AND THE CAR JUST STOPS MOVING. IT'S CURRENTLY AT A FORD DEALERSHIP NOW, AND I AM WAITING TO HEAR BACK. I HAVE NOTICED THAT I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM WITH THE 2015 FORD ESCAPE. THIS IS ALSO TERRIBLE BECAUSE THE CAR IS ONLY 4 YEARS OLD AND ONLY HAS A LITTLE OVER 60,000 MILES ON IT. THIS SHOULD NOT BE HAPPENING, ESPECIALLY IN MULTIPLE CARS!

PROFUSELY LEAKING WATER INTO CABIN SOAKING REAR HEADLINER ABOVE REAR DRIVER AND PASSENGER WINDOWS. COMING FROM ROOF RACKS OR SUNROOF, NO DAMAGE TO VEHICLE. CONCERNED LEAKING WATER WILL CAUSE ELECTRICAL PROBLEMS TO VEHICLE. NUMEROUS COMPLAINTS AND A TSB ON ISSUE. *TR

WE BOUGHT THIS CAR USED WITH 33000 MILES. IT NOW HAS 46000 MILES. AT 37000 MILES THE PASSENGER SEAT BELT STARTED TO RANDOMLY LOCK UP. IT WOULD PIN MY WIFE TO THE SEAT BACK. EVERY TIME WE HAD TO STOP THE CAR TO UNBUCKLE, THEN FEED THE BELT BACK INTO THE MECHANISM TO PULL IT BACK OUT. IF SHE LEANED FORWARD TO ADJUST THE RADIO IT WOULD SOMETIMES LET OUT AN INCH OR TWO OR THREE, THEN LOCK. WE THEN HAD TO STOP THE CAR, UNBUCKLE AND FEED IT BACK IN, THEN START OVER. SOMETIMES IT LOCKS IN PLACE AS SOON AS SHE BUCKLES UP BE FORE I START THE CAR. SOMETIMES IT WILL GO SEVERAL DAYS WITH NO ISSUE. OUR LOCAL DEALER IS MULLINAX FORD OF OLYMPIA WA.THEY REPLACED IT UNDER THE 50000MILE SAFETY WARRANTY. IT DID NOT FIX THE ISSUE. IT STILL RANDOMLY LOCKED UP AND WE HAVE TO STOP THE CAR TO UNBUCKLE AND FEED IT BACK IN. THEY RE[PLACED IT AGAIN. IT STILL LOCKS UP. I TRIED MOVING THE ADJUSTABLE UPPER ANCHOR POINT. THAT SEEMS TO FIX THE PROBLEM FOR THAT DAY. THE NEXT DAY ITS BACK. THEY CLAIM THERE IS NOTHING WRONG. "THIS IS NORMAL." MY 1973 PINTO DID NOT DO THIS, NOR DID MY 1993 AEROSTAR OR MY 1985 PONTIAC. MY 1993 F150 PICK UP DOES NOT ACT LIKE THIS. MY CONCERN IS THAT IN THE EVENT OF A CRASH SHE WILL BE STUCK IN THE CAR IF THE RELEASE BUTTON IN DAMAGED OR UNREACHABLE. I CAN'T BELIEVE THIS IS NORMAL. MY DAUGHTER INFORMS ME THAT THE RIGHT SIDE REAR BELT HAS STARTED TO DO THIS. SO BOTH BELTS ON THE RIGHT SIDE HAVE ISSUES, BUT NOT THE LEFT SIDE. WHAT IS WRONG WITH THESE BELTS? IS THERE A DESIGN OR PRODUCTION CHANGE THAT NEEDS CORRECTION? PLEASE INVESTIGATE. I HAVE SUPPORTING DOCUMENTATION INCLUDING EMAILS WITH FORD, BUT YOUR SYSTEM WILL NOT ACCEPT THEM DUE TO FILE SIZE. I'LL TRY ANYWAY. NOPE. PLEASE CONTACT ME. I CAN EMAIL OR FAX THEM TO YOU. IT HAPPENS AT ANY SPEED 0 TO 70 AT ANY THROTTLE OR BRAKE SETTING.

THE STEERING WILL RANDOMLY DIE, MAKING IT VERY HARD TO DRIVE. IT'S INCREDIBLY WORRYING AND COULD CAUSE A SERIOUS ACCIDENT, AS IT ALMOST HAPPENED TO ME. SOMETIMES IN PARK, OCCASIONALLY WHILE DRIVING AT LOW SPEEDS, BUT AT THE MOMENT IT IS NOT BEING DRIVEN FOR OBVIOUS SAFETY CONCERNS

DURING MY LAST OIL CHANGE, 12/23/2019, I WAS TOLD THE TECHNICIAN TOLD HE COULD NOT RE-ATTACH MY "SPLASH SHIELD" DUE EXCESSIVE RUST WHERE THE SHIELD FASTENERS ARE SUPPOSED TO HOLD THE SHIELD IN PLACE. APPROXIMATELY 10 SCREWS CANNOT BE RE-INSTALLED DUE TO RUST. THIS SHIELD IF RE-ATTACHED COULD HAVE FALLEN OFF DURING OPERATION CAUSING UNKNOWN MULTIPLE ISSUES INCLUDING CAUSING A CRASH. MY PROBLEM OCCURRED DURING AN OIL CHANGE, SO I WAS STATIONARY IN THE OIL CHANGE SHOP.

FIRST INCIDENT OCCURRED WHEN I STOPPED FOR GAS. THE CAR WOULD NOT START AFTER REFUELING. A FEW MINUTES LATER IT STARTED AND RAN WITH NO PROBLEMS. THE SECOND TIME I WAS ENTERING A COUNTY HIGHWAY AT APP. 35 MPH AND THE CAR STALLED OUT. I WAS ABLE TO DRIFT ONTO THE SHOULDER AND THE CAR RESTARTED A FEW MINUTES LATER AND RAN NORMALLY. THE THIRD TIME, APPROXIMATELY A WEEK LATER, I WAS DRIVING IN THE PARKING LOT OF A SHOPPING MALL AT APP 20 MPH. THERE WAS A LOUD, CONTINUOUS NOISE FROM THE REAR OF THE VEHICLE WHICH SOUNDED LIKE I WAS DRAGGING AN OBJECT. THE CAR THEN STALLED AND WOULD NOT START FOR A FEW MINUTES. IT NOW RUNS NORMALLY BUT I HAVE SCHEDULED AN APPOINTMENT WITH CAPITAL FORD OF WILMINGTON, NC FOR 12/31/2019. EACH TIME THE STALLING HAPPENED, IT SEEMED AS IF THE ENGINE WAS NOT GETTING ANY GAS.

AT 76,851 MILES MY TRANSMISSION FAILED AND ACCORDING TO FORD METAL PIECES FOUND WAS FOUND IN THE FLUID I WAS ON MY WAY HOME WHEN MY VEHICLE JUST STOPPED IN THE MIDDLE OF ON GOING TRAFFIC I'VE ONLY HAVE IT FOR TWO YEARS AND TAKE VERY GOOD CARE OF IT BUT WAS NEVER TOLD THAT ANY TRANSMISSION ISSUES WERE DETECTED BEFORE THAT THE BYPASS COOLANT VALVED CODE WOULD APPEAR EVEN THOUGH I HAVE REPAIR IT TWICE THIS YEAR .

MY VEHICLE HAD STALLED ON 3 DIFFERENT TIMES BUT THEN STARTED BACK UP SO DID NOT THINK ANYTHING ABOUT IT. THEN IN OCT OR NOV IT ACTED LIKE IT WAS GOING TO STALL WHEN I PULLED OUT OF A BUSINESS ONTO A STREET. A WEEK OR 2 LATER I NOTICED MY HEATER DID NOT WORK. CHECKED COOLANT AND IT WAS VERY LOW. TOOK TO LOCAL FORD DEALERSHIP AND THEY SAID WATER IN ENGINE AND OI IN COOLANT. REPLACE ENGINE FOR 8000 DOLLARS. I DO NOT UNDERSTAND. I HAD HAD MY OIL CHA GED AT THT DEALERSHIP PRIOR AND NO DOUMENTATION OF LOW COOLANT. I HAVE 110.000 MILES ON MY CAR. IT IS THE SAME ENGINE THAT FORD IS HAVING PROBELS WITH. FORD SAID THEY CAN NOT BELP ME. NO RECALLS ON MY CAR. I HAD 100,000 MILE WARRANTY. I HAD A FORD EXPLORER BEFORE WITH V6 AND HAD 190.000 MILES. ARE THERE ANY MORE COMPLAINTS ON THE 2015?

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS AT AN UNKNOWN DEALER FOR ROUTINE MAINTENANCE, THE DEALER ATTEMPTED TO ROTATE THE TIRES AND FOUND THAT THE LUG NUTS WERE PREMATURELY WORN. THE DEALER HAD TO USE A SCREWDRIVER AND HAMMER TO RELEASE THE LUG NUTS. THE MANUFACTURER WAS CONTACTED AND THE LUG NUTS WERE REPLACED. THE FAILURE MILEAGE WAS 66,321. *MP*JB

ABOUT 6 MONTHS AGO, THE RADIO AND IT'S COMPUTER SYSTEM STOPPED WORKING. WHILE THE DISPLAY WORKS, THE SYSTEM RESPONSIBLE FOR LAYING SOUND NO LONGER WORKS, AND THE TOUCH SCREEN IS RARELY RESPONSIVE.

I DROVE TO A DAIRY QUEEN PARKED ON A SLIGHT INCLINE, PUT THE CAR IN PARK. AS I STARTED TO GET OUT OF THE CAR IT STARTED TO ROLL BACK, I STEPPED ON THE BRAKE AND CHECKED TO MAKE SURE THE CAR WAS IN PARK WHICH IT WAS. I THEN PUT ON THE EMERGENCY BRAKE. WHEN I RETURNED TO THE CAR TO LEAVE. I COULD NOT START THE CAR, THE SHIFTER WAS LOCKED IN PARK BUT THE INDICATOR ON THE DASH SHOWED IT WAS IN REVERSE, ALSO THE BACK UP CAMERA WAS ON. THE CAR WAS TOWED TO KLABEN FORD IN KENT OHIO, WHERE THE SHIFTER CABLE BUSHING WAS FOUND TO BE BROKEN. KLABEN INSTALLED A NEW BUSHING. I HAVE RESEARCHED THIS TO FIND FORD HAD RECALLED SOME MODELS BETWEEN 2013 AND 2016 FOR THIS PROBLEM, BUT NOT THIS CAR. I SUSPECT THERE ARE STILL SOME BAD BUSHINGS OUT THERE. I SEE THIS AS A SAFETY CONCERN THAT NEEDS INVESTIGATION. THANK YOU

THE SHIFTER CABLE BUSHING BROKE AS IT WAS BEING PARKED IN DRIVEWAY AND MY 2015 FORD ESCAPE WAS LOCKED IN NEUTRAL POSITION EVEN THOUGH THE CONSOLE SHIFTER WAS IN THE PARK POSITION. LUCKILY WE NOTICED IT ROLL SLIGHTLY AFTER GETTING OUT OF CAR AND WERE ABLE TO GET BACK IN CAR AND PLACE THE PARKING BRAKE SO IT WOULD NOT ROLL INTO THE STREET. THIS IS A SIMILAR ISSUE TO A RECALL OF OLDER FORD ESCAPES (2013 AND 2014). THE SHIFTER WOULD NOT MOVE AFTER THAT AND WE HAD TO HAVE IT TOWED TO DEALER. HAD IT BEEN ON A LESSER GRADE WE MAY NOT HAVE NOTICED THAT IT WAS NOT IN PARK, AND COULD HAVE ROLLED INTO STREET CAUSING ACCIDENT.

POWER STEERING STOPED WORKING WHEN I TURNED OFF ROAD ON TO THE DRIVWAY

VEHICLE HAS HAD FUSE ISSUES FROM DAY 1. HAD THE WIRING GOING TO SUNVISOR LIGHTED MIRROR START SMOKING WHEN WE CHANGED THE FUSE. WIRING WAS PINCHED FROM THE FACTORY. THEN THE HEADLIGHT DRIVERS SIDE KEEPS BLOWING FUSE. NOW TRYING FIND OUT WHY.

I BROUGHT MY CAR LAST YEAR ABOUT 4 MONTHS AGO IT STARTED ME TO MANY PROBLEMS STARTED SMELLING GAS WHEN I PUT THE GAS IT DON'T START I TAKE IT TO THE SHOP THEY GET TO FIX I COST ME NOW I TAKE IT TO FORD SHOP THEY TOLD ME THAT I HAVE TRANSMISSION I NEED THE NEW ONE

THE VEHICLE WAS SITTING PARKED UNDER A CARPORT FOR ALMOST 24 HRS. WHEN IT INEXPLICABLY CAUGHT FIRE. THE ENSUING FIRE BURNED THE CARPORT AND SPREAD TO THE STRUCTURE CAUSING EXTENSIVE PROPERTY DAMAGE TO THE EXTERIOR AND INTERIOR OF THE RESIDENCE. A PASSERBY MADE THE ELDERLY OCCUPANTS OF HOME AWARE OF THE FIRE AND THEY WERE ABLE TO GET OUT. THE AREA OF FIRE ORIGIN WAS IDENTIFIED AS BEING ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THERE APPEARS TO BE SOME OTHER EVIDENCE AND/OR INSTANCES OF FIRES IN THESE VEHICLES OCCURRING THE SAME WAY.

AFTER BACKING OUT OF MY DRIVEWAY IN REVERSE, I WENT TO PUT THE VEHICLE INTO DRIVE. NONE OF THE GEARS WOULD THEN ENGAGE. I PUT THE VEHICLE IN PARK AND THAT'S WHERE IT STAYED. I WAS ABLE TO MOVE THE SHIFTER FREELY, ALMOST SLIDING THROUGH THE GEARS WITH BARELY ANY FORCE. IT WAS AS IF THE GEAR SHIFT AND TRANSMISSION WERE NOT CONNECTED (SO TO SPEAK). WHEN I WOULD MOVE THE GEAR SHIFTER, NONE OF THE LIGHTS ON THE DASHBOARD WOULD LIGHT UP AS IN WHAT GEAR I WAS SUPPOSED TO BE IN. THE ONLY GEAR THAT LIT UP WAS PARK. AFTER DOING SOME RESEARCH, I LOOKED UNDER THE HOOD AND NOTICED THE SHIFT CABLE BUSHING WAS OFF OF THE TRANSMISSION.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 65 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS DRIVEN TO COVERT FORD (11514 RESEARCH BLVD, AUSTIN, TX 78759, (512) 345-4343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN INFORMED THE CONTACT THAT IF THE ENGINE WARNING INDICATOR FLASHED AGAIN, THE CONTACT SHOULD NOT DRIVE THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE SOLENOID PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE EXAMINING THE FAILURE, A DIAGNOSTIC INSTRUMENT DISPLAYED AN ERROR CODE OF P1450, WHICH INDICATED EXCESSIVE VACUUM IN THE FUEL TANK. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED AND WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SUBURBAN FORD (21600 WOODWARD AVE, FERNDALE, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER-IN-LAW WAS DRIVING 65 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR AND THE RPMS INCREASED TO 8,000 ON THEIR OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE 'TRANSMISSION NOT IN PARK' MESSAGE DISPLAYED. AFTER STOPPING ON THE SIDE OF THE ROAD, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 138,000.

MY LEFT BACK PASSENGER DOOR PANEL KEEPS PULLING OFF THE DOOR AND PREVENTS THE DOOR FROM OPENING. I LITERALLY HAVE TO EITHER PULL THE DOOR SO HARD FROM THE OUTSIDE TO GET IT OPEN OR CLIMB IN THE BACK FROM THE RIGHT BACK PASSENGER DOOR TO PULL THE PANEL UP SLOWLY AS SOMEONE IS SLOWLY OPENING THE DOOR FROM THE OUTSIDE. I HAVE TAKEN THE VEHICLE UP TO THE LOU FUSZ FORD DEALERSHIP IN CHESTERFIELD, MO., WHERE I PURCHASED THE VEHICLE TWICE ALREADY AND THIS WILL BE THE THIRD TIME! THE FIRST TIME I WAS TOLD THEY NEEDED TO REPLACE THE PANELS CLIPS. THE SECOND TIME I WAS TOLD THE NEEDED TO REPLACE THE WHOLE PANEL. NOW, I AM NOT SURE WHY THE PANEL KEEPS PULLING OFF AND PREVENTS THE DOOR FROM OPENING. I FEEL IT IS A HAZARD TO MY CHILDREN. WHAT COULD HAPPEN IF WE WERE IN A CRASH AND THEY COULD NOT GET OUT OF THEIR DOOR?

REAR DRIVER SIDE DOOR BECOMES STUCK. ON AT LEAST 3 DIFFERENT OCCASIONS, THE CLIPS ATTACHING THE PLASTIC PANEL TO THE INSIDE OF THE DOOR BREAK, CAUSING THE PLASTIC TO STICK AGAINST THE DOOR FRAME AND RESULTING IN THE DOOR NOT OPENING. THIS IS A SERIOUS SAFETY ISSUE! EACH TIME, THE CAR HAS BEEN STATIONARY WHEN I HAVE NOTICED THE PROBLEM. ALL OF A SUDDEN, THE DOOR WILL BECOME DIFFICULT TO OPEN ("STICKY") OR DOES NOT OPEN AT ALL. I HAVE TAKEN THE CAR TO BE FIXED AT 2 DIFFERENT FORD DEALERSHIPS, BOTH OF WHICH WILL ONLY REPLACE THE CLIPS AND ADD EXTRA SCREWS TO HOLD THE PLASTIC ON THE DOOR. WITH ONLY REPLACEMENT OF CLIPS, THE DOOR WORKED FOR APPROXIMATELY 6 MONTHS. WITH THE ADDITIONAL SCREWS, THE DOOR WORKED FOR APPROXIMATELY 2 YEARS. HOWEVER, NOW THAT THE CAR IS NO LONGER UNDER WARRANTY, I WAS CHARGED $140.77 TO REPLACE A FEW PLASTIC CLIPS. NEITHER DEALER HAS OFFERED A SOLUTION TO THE PROBLEM, ONLY THIS "BAND-AID." ADDITIONALLY, AFTER HAVING SO MUCH REPEATED DIFFICULTY OPENING THIS DOOR, THE PLASTIC HAS NOW CRACKED SIGNIFICANTLY AND THE DEALERSHIP DID NOT FIX OR REPLACE IT. BUT THEY CONTINUE TO TELL ME THAT THE DOOR IS "FIXED" BECAUSE IT CAN OPEN AT THE MOMENT. I HAVE 2 CARSEATS IN THE BACK OF THIS VEHICLE AND WANT A FIX TO THIS PROBLEM. I CANNOT RISK A DOOR NOT OPENING WHEN THERE ARE CHILDREN IN THE BACK SEAT!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL TANK HAD A VACUUM EFFECT AND THE FILLER NECK WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO DOGGETT FORD (9225 NORTH FWY, HOUSTON, TX 77037, (800) 801-9906) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE CONTACT DISCOVERED THAT THE MANUFACTURER ISSUED AN UNKNOWN RECALL ON THE FORD FUSIONS, BUT NOT THE FORD ESCAPES EVEN THOUGH THE FAILURES WERE THE SAME. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE SERVICE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382, (610) 358-5600) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,785. *BF *TP

WHILE I WAS DRIVING UP I95 IN NEW JERSEY I PULLED INTO A REST STOP FOR GAS. TURNED THE CAR OFF TO GET GAS. WHEN I TURNED THE CAR BACK ON, I NO LONGER HAD POWER STEERING. AFTER ATTEMPTING TO RECONNECT BY TURNING THE CAR OFF AND ON NOTHING HELPED. I THEN HAD TO DRIVE THE FINAL HOUR TO MY HOUSE WITH NO POWER STEERING WHICH WAS VERY DIFFICULT AND OBVIOUSLY DANGEROUS. I COULD HOLD A STRAIGHT LINE AND MAKE TURNS WHEN NECESSARY BUT TO MAKE ANY TYPE OF SWERVE TO AVOID SOMETHING WOULD HAVE BEEN IMPOSSIBLE SO LUCKILY THIS HAPPENED LATE AT NIGHT WITH NO ONE ON THE ROAD. WHEN I BROUGHT THE CAR INTO THE FORD DEALERSHIP THEY SAID THIS PROBLEM WAS NOT COVERED UNDER MY WARRANTY BECAUSE THE CAR IS NOW OVER 4 YEARS OLD AND HAS 63,000 MILES ON IT. (WARRANTY EXPIRED AT 60,000). THEY ENDED UP HAVING TO COMPLETELY REPLACE THE POWER STEERING RACK AND ALL WHEEL DRIVE SYSTEM COSTING $3,400 OUT OF POCKET. I FOUND THIS LACK OF OWNING UP TO AN OBVIOUS FLAW IN THE DESIGN OF THE CAR COMPLETELY IRRESPONSIBLE. ON TOP OF THAT, FORD CARS SUCH AS THE 2011-2013 FUSION HAVE BEEN RECALLED FOR THIS EXACT SAME ISSUE. THAT BEING SAID I REQUEST YOU LOOK INTO THIS ISSUE FOR MY 2015 FORD ESCAPE MODEL BECAUSE I AM LEARNING I AM NOT THE FIRST PERSON TO EXPERIENCE THIS ISSUE. THIS IS AN EXTREMELY DANGEROUS DESIGN FLAW AND FORD IS NOT OWNING UP TO THE ISSUE. PASSING THIS MASSIVE FINANCIAL BURDEN ON ME AS A CUSTOMER IS ALSO UNACCEPTABLE. ATTACHED PLEASE FIND THE WORK ORDER FROM THE FORD DEALERSHIP. THANKS FOR ANY HELP YOU CAN PROVIDE!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. UPON STARTING THE VEHICLE, THE MULTI-FUNCTIONING INSTRUMENT PANEL CLUSTER BECAME INOPERATIVE AND THE DISPLAY WAS BLANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, (828) 693-4281) WHERE THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

ENGINE SHUT OFF WHILE DRIVING. CAR ALSO HAS BEEN HAVING A STARTING ISSUE. THE INSTRUMENT CLUSTER WOULD COME ON, FUEL PUMP WOULD PRIME, GO TO START AND NOTHING. IF THE BATTERY WAS UNPLUGGED FOR 5 MINUTES IT WAS MORE LIKELY TO START. THANKFULLY IT HAPPEN ON A CITY STREET AND NOT THE HIGHWAY THAT I WAS GOING TO BE GETTING ON.

CAR WAS PUT IN PARK, THE ENGINE WAS THEN TURNED OFF. THE KEY WAS REMOVED AND THE VEHICLE BEGIN TO ROLL WHILE EXITING THE CAR. DISPLAY SHOWS GEAR POSITION IS IN D.THE PHYSICAL POSITION OF THE SHIFTER IS IN PARK.. APPEARS SIMILAR TO A RECALL FOR A SHIFTER BUSHING FOR 2013-2014 FORD ESCAPES.

WHILE TURNING INTO A SUBDIVISION MY CAR REGISTERED A WARNING FOR OVERHEATING. THERE WAS NO VISIBLE SIGNS OR SMELLS OF OVERHEATING. I PARKED THE CAR IN A FRIEND'S DRIVEWAY AND TURNED IT OFF LIKE THE WARNING SIGNAL INSTRUCTED ME TO DO. UPON CHECKING, THE COOLANT WAS WITHIN RANGE AND NOT EMPTY. I LEFT THE CAR PARKED OVERNIGHT. THE NEXT DAY I STARTED THE CAR AND IT IMMEDIATELY REGISTERED HOT, AND PEGGED OUT THE NEEDLE. I PURCHASED A NEW COOLANT SENSOR FROM A FORD DEALERSHIP BUT THAT DID NOT CHANGE THE CAR REGISTERING HOT WHEN THE IGNITION WAS TURNED ON. THE CAR SPENT A WEEK WITHOUT BEING TURNED ON AND STILL REGISTERED HOT WHEN STARTED. I HAD THE CAR TOWED TO HILBISH FORD IN KANNAPOLIS, NC. THEY REPLACED A SECOND SENSOR AND A COOLANT BYPASS VALVE. THE REPAIR COST WAS $682.74. I HAVE BEEN IN CONTACT WITH FORD WHERE MY CONCERN HAS BEEN DOCUMENTED AND ASSIGNED CASE NUMBER - CAS-24112659-S7N8M3. WHILE RESEARCHING POSSIBLE RECALLS I DID DISCOVER THAT 2013 AND 2014 FORD ESCAPES HAD RECALLS FOR COOLANT ISSUES. MY ESCAPE IS A 2015 AND HAD ONLY 35239 MILES AT THE TIME OF THIS ISSUE. I WOULD LIKE THIS TO BE INVESTIGATED AND A POSSIBLE RECALL BE CONSIDERED.

I WAS DRIVING TO WORK. HAD NO NOISE , LIGHTS, OR WARNING OF ANY KIND..I WAS PUSHING ON THE GAS PEDAL..THE CAR QUIT MOVING. I THOUGHT MAYBE A COMPUTER ERROR. COASTED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF..WAITED A MINUTE..RE STARTED IT..STARTED TO DRIVE..WENT JUST A FEW FEET AND IT DID IT AGAIN...AGAIN..NO NOISE, WARNING LIGHTS..NOTHING. I MADE A PHONE CALL..I WAS RIGHT AROUND THE CORNER FROM A CAR REPAIR SHOP. REALLY KINDA COASTED IN. OF COURSE THEY LOOKED AT IT..GAVE ME THE GREAT NEWS AS TO IT HAD CATASTROPHIC TRANSMISSION FAILURE. I HAD IT TOWED FROM THERE TO A FORD DEALERSHIP..THEY FOUND THE SAME ISSUE. THE TOW COMPANY THAT TOWED MY CAR IN THE NEXT 2 WEEKS TOWED 4 OF THEM..ALL WITH TRANSMISSION ISSUES. I ALSO TALKED TO A TRANSMISSION SHOP THAT STATED FORD IS HAVING AND HAS BEEN HAVING TRANSMISSION PROBLEMS. IR WAS A LITTLE SCARY AND DANGEROUS TO BE DRIVING 55MPH IN MORNING TRAFFIC AND HAVE YOUR CAR JUST WAIT MOVING.

THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADED OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THIS CAUSED ME TO BE ABLE TO MOVE THE SHIFT LEVER TO PARK AND TURN CAR OFF, WHILE THE TRANSMISSION WAS STUCK IN REVERSE WITH NO WARNING MESSAGE OR AUDIBLE CHIME.

POWER STEERING QUIT WORKING WHILE DRIVING

RECALL NUMBER: 18S20. THE SHIFTER CABLE BUSHING IS DEGRADED JUST LIKE THE RECALL NUMBER I MENTIONED AT THE BEGINNING. WHILE I WAS PARKED, I WAS NOT ABLE TO SHIFT MANUALLY AND THE DASH KEPT READING NEUTRAL. I WAS ABLE TO GET THE CABLE BACK ON THE TRANSMISSION IN ORDER TO GET THE VEHICLE HOME.

INSTRUMENT PANEL TURNED WHITE AND STOPPED WORKING.....THOUGHT IT WAS ON RECALL ....BUT FORD TOLD ME NO....WE HAVE HAD IT FIXED ....

WHEN DRIVING...IT SHUDDERS.......LIKE SOMETHING IS WRONG WITH THE TRANSMISSION.....

I WAS DRIVING MY 2015 FORD ESCAPE GOING ABOUT 50MPH WHEN MY STEERING WHEEL JUST FROZE. IT TOOK ALL OF MY STRENGTH TO TRY TO TURN THE WHEEL SO I COULD GET MYSELF OFF THE MAIN ROAD AND OUT OF EVERYONE'S WAY. I GOT MYSELF TO THE SIDE AND COULDN'T TURN THE WHEEL AT ALL. LUCKILY MY FAMILY WASN'T TOO FAR SO MY DAD WAS GONNA HELP ME GET MY CAR HOME BUT HE COULDN'T EVEN TURN THE WHEEL. WE HAD TO CALL FOR A TOW TRUCK. ALSO MY 2015 FORD ESCAPE WOULD STALL AFTER PUMPING GAS, TAKING SEVERAL ATTEMPTS TO START MY CAR AND AT TIMES NOT STARTING AT ALL AFTER FILLING MY TANK. IT HAS STALLED ON ME SERVERSL TIMES WHILE DRIVING ON THE MAIN ROAD LEAVING ME STRANDED AND HOLDING UP TRAFFIC ON BUSY ROADS. LOW TIRE PRESSURE/ TIRE PRESSURE SENSOR FAULT WARNING LIGHT APPEARS OFTEN EVEN THOUGH ALL TIRES ARE AT CORRECT PRESSURES ABS AND TRACTION CONTROL APPEARS NOISY CABIN MAKES BUZZING NOISES BEHIND STEREO EVEN WHEN CAR IS OFF STEREO MALFUNCTIONS HAPPEN OFTEN WHERE CDS GET STUCK AND STEREO SAYS 'NO CD' WHILE TRYING TO EJECT IT.

LOST ABILITY TO PUT SHIFTING LEVER IN DRIVE, NEUTRAL, OR REVERSE. TOOK SEVERAL TRIES TO PUT SHIFTING LEVER BACK INTO PARK. ONLY OPTION WAS TO TOW THE VEHICLE. FORD DEALER DISCOVERED IT WAS A PROBLEM WITH THE BUSHING FOR THE SHIFTER CABLE, WHICH IS A KNOWN PROBLEM AND ALREADY PART OF A SAFETY RECALL FOR 2013-2014 FORD ESCAPES BUT NOT 2015. THIS RECALL SHOULD BE EXTENDED TO 2015 ESCAPES AS WELL.

ON MY 2015 FORD ESCAPE I COULD NOT GET THE LUG NUTS OFF TO CHANGE THE TIRE ON 8/9/2019. HAD TO TAKE TO MECHANIC TO HAVE LUG NUTS REMOVED. IT APPEARS THE LUG NUT SWELLED UP AND THE LUG WRENCH THAT FORD SUPPLIED WITH THE VEHICLE DID NOT FIT

WARNING LIGHT COMES ON. TRANSMISSION HIT OK GOES OFF. MESSAGLIGHT GOES ON TO SHUT CAR OFF I DO THAT AN MESSAGE DOESN'T COME BACK ON. AT ONE TIME MY CAR EVEN SLOWED DOWNS TO 40 AND ANOTHER WARNING LIGHT CAME ON SHUT CAR OFF RESTARTED AN RAN OK. THAT WARNING LIGHT STAYED ON UNTIL TAKEN TO FORD GARAGE IN GIBSON CITY. THEY COULDN'T FIND ANYTHING WRONG SO RESET. THESE ALL BEGAN A MONTH AGO.

I HAVE A DOOR LATCH PROBLEM. LOOKED IT UP AND FOUND THAT IN SEP 2016 A SAFTEY RECALL WAS PUT OUT BY FORD FOR THE DOOR LATCHES FOR 2013 - 2015 FORD ESCAPES. I TRIED TO EXPLAIN THIS TO THE DEALERSHIP SERVICE CENTER AND THEY DO NOT HAVE THIS RECALL LISTED. I HAVE THIS PROBLEM AND I NEED IT FIXED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND SHUT OFF IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO VILLAGE FORD (LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,059.

MY TRANSMISSION STARTED HAVING A SHUDDERING IN THE FRONT END. AFTER TAKING IT TO THE DEALER I WAS TOLD THAT THE TORQUE CONVERTER AND TRANSMISSION IS GOING OUT. I STARTED NOTICING THE ISSUE WHEN I WAS ACCELERATING UP HILLS. IT FELT AS IF I WSA GOING OVER BUMPY ROADS. WHEN I WAS ON THE HIGHWAY THE VEHICLE ABRUPTLY SHUT OFF. I WAS ABLE TO GET IT STARTED AGAIN AND DRIVE IT TO A SHOP. I WAS TOLD THAT THIS IS A RECURRING ISSUE IN THE FORD ESCAPE BY THE DEALER AND BY SEVERAL OTHER TRANSMISSION SHOPS IN MY AREA. AFTER DOING RESEARCH ONLINE, I HAVE ALSO FOUND THOUSANDS OF COMPLAINTS IN REGARDS TO THE SAME ISSUE.

PURCHASED CAR 4/30/19 WITH 46,949 AT 47,323 AIRBAG LIGHT IS ON. RETURNED TO FORD 6/11/19 WITH 47,489 MILES AND FORD ADVISES IT IS COVERED UNDER THE SRS 5/60 WARRANTY. AFTER 3 DAYS IN THE SHOP, FORD SAID IT WAS A SEAT PAD SENSOR AND THEY HAVE TO ORDER THE PART. RETURNED 6/26/19 TO INSTALL A SEAT PAD SENSOR WHICH DID NOT FIX THE ISSUE. I WAS TOLD THEY WERE CONTACTING FORD FOR ASSISTANCE. IT HAS BEEN 26 DAYS AND NO ANSWERS. I DO NOT KNOW IF MAY SRS WORKS.

TRANSMISSION APPEAR TO HAVE A DELAY WHEN ATTEMPTING TO INCREASE SPEED. YOU PRESS THE GAS BUT THE CAR JUST SITS IN AN IDLE MODE AND AFTER A BIT IT CATCHES UP WITH ITSELF BUT MAKE A LOUD NOISE AND JOLTS THE CAR AGGRESSIVELY. THIS HAPPENS ON CITY STREET AND HIGHWAY WHEN I AM TRYING TO ACCELERATE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS COMPLETELY BLACKED OUT AND DID NOT SHOW THE FUEL LEVEL, SPEED, OR ANY OTHER GAUGE. JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470, (910) 754-4341) STATED THAT THEY WOULD HAVE TO CHARGE FOR A DIAGNOSTIC TEST. THE DEALER PROVIDED THE CARFAX INFORMATION, WHICH SHOWED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH PRIOR TO BEING PURCHASED BY THE CONTACT. THE CONTACT WAS NOT INFORMED OF THIS BY QUALITY FORD (1242 S MADISON ST, WHITEVILLE, NC 28472, (800) 530-0978) WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND MENTIONED REIMBURSEMENT IF A RECALL WAS ISSUED AFTER THE REPAIRS. THE CONTACT WAS ADVISED TO SAVE HER RECEIPTS. THE FAILURE MILEAGE WAS 31,000. *BF *TR

WHEN VEHICLE IS PLACED IN MOTION, THE REAR DOORS LOCK. ONCE LOCKED, THE PERSONS IN THE REAR SEATS CANNOT EXIT THE VEHICLE ON THEIR OWN. THIS HAS NOTHING TO DO WITH THE CHILD LOCKS. THE REAR PASSENGERS CAN ONLY EXIT IF THE DOORS ARE UNLOCKED FROM THE FRONT SEAT AREA OR IF A PERSON WITH THE KEY FOB PLACES A HAND ON THE OUTSIDE FRONT HANDLES. THIS IS A SIGNIFICANT SAFETY ISSUE. FOR EXAMPLE , IF THE FRONT PASSENGERS ARE INCAPACITATED AND THE VEHICLE IS ON FIRE OR SINKING IN WATER, THE REAR PASSENGERS ARE TRAPPED WITH NO WAY TO ESCAPE. THIS IS A DESIGN FLAW THAT FORD MOTOR COMPANY MUST ADDRESS BEFORE PEOPLE ARE SERIOUSLY INJURED OR KILLED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND LOST POWER IN VERY COLD WEATHER AND VERY HOT WEATHER. THE VEHICLE WAS PULLED OVER TO THE SHOULDER FOR A WHILE, BUT WAS ABLE TO RESTART. AFTER THE FAILURE, THE POWER STEERING, POWER ASSIST, AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT STATED THAT AFTER THE VEHICLE UNDERWENT AN OIL CHANGE IN NOVEMBER, THE ENGINE FAILED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3400) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,356. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35-45 MPH ON SEVERAL OCCASIONS, THE ENGINE FAULT SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED 5-10 MINUTES LATER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT USED A DIAGNOSTIC TROUBLE CODE READER TO PERFORM A DIAGNOSTIC TEST ON THE VEHICLE, WHICH RESULTED IN CODE: P2111 REGARDING THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. CHAMPION FORD LINCOLN (LOCATED AT 140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WAS NOTIFIED VIA TELEPHONE OF THE FAILURE. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,700.

AIR CONDITIONER SPORADICALLY BLOWS SLIGHTLY COOL AIR, INSTEAD OF COLD AIR, WHEN DRIVING ON CITY OR HIGHWAY. NO DISCERNIBLE TIMING OR CONDITIONS THAT MIGHT BE UNDERLYING FACTORS.

IN JULY OF 2018 THE VEHICLE WOULD STALL AND HAD TO BE TOWED TWICE. TWO DIFFERENT DEALERSHIPS COULDN'T FIND THE ISSUE. THE ISSUE COULDN'T BE DUPLICATED WHILE IT WAS IN THEIR CARE. THE ONE DEALERSHIP DID AN INSTALL AND PROGRAM G10 ELECTRICAL/DRIVEABILITY?! THE VEHICLE DIDN'T STALL AGAIN UNTIL TWICE THIS MONTH JUNE 2019. IT OCCURRED AS I WAS BACKING OUT OF MY DRIVEWAY AND I WAS STUCK BETWEEN THE DRIVEWAY AND THE ROAD. AFTER SITTING 15 MINUTES IT STARTED UP AGAIN...LESS THAN ONE WEEK LATER THE VEHICLE LOST ENGINE POWER WHILE I WAS DRIVING AT 40MPH. LUCKILY I WASN'T ON A HIGHWAY. I WAS ON A RURAL ROAD AND I WAS ABLE TO USE WHATEVER MOMENTUM WAS LEFT TO ROLL TO THE SIDE OF THE ROAD. I HAD 8-10 CARS BEHIND ME AS THE VEHICLE SUDDENLY LOST POWER. HOW I DIDN'T CAUSE AN ACCIDENT IS STILL BEYOND MY COMPREHENSION. THE VEHICLE IS CURRENTLY STILL AT THE DEALERSHIP. FORD NEEDS TO LOOK INTO THIS ISSUE!!! I AM NOT THE FIRST!!! THIS VEHICLE IS A DEATH TRAP!!

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH I HEARD A NOISE THAT SOUNDED LIKE THE TRACKS FLEW OFF THE ROOF OF MY CAR. WATER BEGAN LEAKING IN THROUGH THE ROOF, SO I THOUGHT THE SUNROOF MAY NOT BE CLOSED ALL THE WAY. I OPENED THE FABRIC COVER UNDERNEATH THE SUNROOF TO SEE WHERE AND IF IT WAS LEAKING AND WHEN I DID SHATTERED GLASS BEGAN FALLING IN ON ME. I IMMEDIATELY TRIED TO CLOSE THE FABRIC PORTION AGAIN, BUT I COULDN'T GET IT CLOSED. IT KEPT CRUMBLING UNTIL THE MAJORITY OF THE SUNROOF WAS COMPLETELY GONE. I NEARLY SWERVED INTO THE OTHER LANE ALMOST HITTING ANOTHER VEHICLE WHILE TRYING TO MANAGE THE SITUATION. I WASN'T PASSING UNDER ANY OVERPASSES AND I WASN'T FOLLOWING ANYONE TOO CLOSELY.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO OPERATE PROPERLY, WHICH CAUSED THE GAUGES AND WARNING INDICATORS TO BECOME INOPERABLE. EBY FORD LINCOLN (2714 ELKHART RD, GOSHEN, IN 46526, (574) 534-3673) WAS NOTIFIED AND STATED THAT THE FAILURE WAS THE SAME AS FORD RECALL NUMBER 15C03: (INSTRUMENT CLUSTER MAY BE INOPERATIVE/FMVSS); HOWEVER, THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SEAT BELT NO LONGER RETRACTS. I DON'T KNOW EXACT DATE BUT ITS BEEN A FEW WEEKS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN TO PARK, THE GEAR SHIFT FAILED TO TURN AND SHIFTED INTO REVERSE. THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE AND IT KEPT MOVING BACKWARDS. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT HAD INSTRUCTIONS ON HOW TO MANUALLY PLACE THE VEHICLE IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTING CABLE NEEDED TO BE REPLACED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 101,800.

TL-THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT HE SAW A LEAK OF TRANSMISSION FLUID. THE DEALER MOTORCARS OF LANSING INC 6505 S PENNSYLVANIA AVE, LANSING, MI 48911 (888) 710-5507 STATED THAT THEY NEEDED TO PUT IN A NEW TRANSFER CASE SINCE THAT HE HAD A CRACKED CYLINDER FOR THE TRANSMISSION IN WHICH THE CONTACT PAID $400. WHILE THE DEALER WAS MAKING THOSE REPAIRS THEY NOTIFIED THE CONTACT THAT THERE A HOLE IN THE TRANSMISSION WHICH WOULD COST AN ADDITIONAL $3500. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE 3 TO 5 MONTHS AGO. THE DEALER STATED THAT THE CONTACT HAD JUST GONE OVER THE WARRANTY. THE CONTACT HAD ASKED FOR A CAR FAX REPORT BEFORE HE PURCHASED THE VEHICLE BUT THE DEALER SAID THEY DID NOT HAVE ONE. THE FAILURE MILEAGE WAS 13,000. TF

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. APPROXIMATELY THREE HOURS AFTER THE CONTACT PARKED THE VEHICLE, THE VEHICLE ALARM SOUNDED. THE CONTACT NOTICED FLAMES COMING FROM THE TOP OF THE HOOD AREA NEAR THE BATTERY COMPARTMENT. FLAMES WERE LATER SEEN COMING FROM THE DASHBOARD AREA INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO OVERHEAT AS THE IDLE AND COOLER TEMP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM WOOD FORD (LOCATED AT 3130 E 96TH ST, INDIANAPOLIS, IN 4624, (317) 846-4241) WHERE IT WAS DIAGNOSED THAT COOLANT FUEL NEEDED TO BE ADDED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-21644009. THE FAILURE MILEAGE WAS 78,000.

COMPLETE TRANSMISSION FAILURE WHILE DRIVING ON HIGHWAY. FORD HAD TO DO A COMPLETE REBUILD AT 87K MILES. THE FAILURE RENDERED THE VEHICLE USELESS FOR THE HIGHWAY AND LUCKILY MY DAUGHTER WAS ABLE TO COAST OFF THE HIGHWAY AND LIMP HOME WHICH TOOK 2 HOURS FOR A 15 MILE DISTANCE. DISPLAY INDICATED TRANSMISSION FAULT - SERVICE NOW OR SOMETHING LIKE THAT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CHAPMAN FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. *BF *JB

IN LATE MARCH 2019, I HIT A LARGE POT HOLE AND HAD AN INSTANT FLAT TIRE. I PULLED OVER TO AN AREA WHERE I WOULD NOT IMPEDE ON TRAFFIC FLOW. MY HUSBAND TRIED TO REMOVE THE LUG NUTS WITH THE LUG NUT WRENCH THAT I WAS PROVIDED WHEN I BOUGHT THE CAR. THIS WAS THE FIRST TIME THAT I USED THE WRENCH. IT WOULD NOT WORK. AFTER SEVERAL GOOD SAMARITANS STOPPED TO HELP US, THEY WERE ABLE TO REMOVE THE LUG NUTS WITH THEIR TOOLS. I REPLACED THE TIRE AND LEARNED OF THE "SWOLLEN LUG NUT" SYNDROME OF SEVERAL MAKES OF CARS. I CONTACTED MY DEALERSHIP WHERE I PURCHASED THE CAR IN 2015. I EXPLAINED I DID NOT WANT TO BE ON A DARK, RAINY ROAD WITHOUT A USABLE WRENCH. THEY TOLD ME THAT IT WAS NOT THEIR FAULT, IT IS THE FAULT OF THE MANUFACTURER, IN TURN, THE MANUFACTURER STATED IT WAS THE FAULT/RESPONSIBILITY OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. IN ALL OF THE PAPERWORK FROM CHECK UPS TO REPAIRS, NOTHING WAS EVER MENTIONED ABOUT SWOLLEN LUG NUTS. I HAD ALL OF THE LUG NUTS REPLACED SO MY LUG WRENCH WOULD WORK ON THE LUGS THAT ARE HOLDING MY TIRES ON. I HAVE REPLACED ALL OF THE TIRES AT ABOUT 25,000 MILES. IN ADDITION TO THE 4 TIRE REPLACEMENT, I HAVE HAD TO PURCHASE TWO OTHER NEW TIRES, GET THEM WORN DOWN TO MATCH MY EXISTING TIRES AS I HAVE ALL-WHEEL DRIVE. IN REGARDS TO THE POT HOLE, I CONTACTED THE LOCAL ROAD COMMISSION TO MAKE THEM AWARE OF THE SITUATION. SEVERAL OTHER DRIVERS MET THE SAME POT HOLE.

AFTER AUTO PARKED OVERNIGHT ON 04/26/2019, IN HEATED GARAGE, NO POWER TO START ENGINE, NOR OPERATE LIGHTS, RADIO, ETC. IN THE NEXT MORNING. NO BATTERY TO POWER ANY EQUIPMENT. AAA SERVICE ATTENDANT JUMP STARTED AUTO. BATTERY TESTED 100% POWER AFTER SEVERAL MINUTES OF RUN TIME ON ENGINE. 2ND OCCURRENCE IN 12 MONTHS. I WAS TOLD THIS IS CALLED A "BRAIN FREEZE" AND IS NOT UNCOMMON FOR FORD PRODUCT. ORIGINAL BATTERY IN VEHICLE REPLACED 04/27/2019.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED. THE FAILURE WAS ALSO PRESENT AFTER IMMEDIATELY RESTARTING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (APPLE FORD, 2113 LAKESIDE DR, LYNCHBURG, VA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.

WHENEVER DRIVING MY CAR, IT NOTICABLY TAKES LONGER THAN IT SHOULD TO SHIFT CAUSING MY RPMS TO RUN HIGHER THAN EXPECTED. FOR INSTANCE DOING 35 I MIGHT BE RUNNING AT 2500-3000 RPMS FOR ABOUT 15 TO 20 SECONDS BEFORE SHIFTING AND CAUSING MY RPMS TO GO DOWN TO AROUND 1500.

WHILE DRIVING ON HIGHWAY 278 IN PA, VEHICLE EXPERIENCED LOSS OF POWER TO STEERING, I PULLED THE VEHICLE ROAD SIDE, TURNED OFF POWER , RESTARTED THE VEHICLE. STEERING WAS STILL STIFF COULD NOT MOVE IT FREELY. I HAVE CONTACTED NEAREST FORD DEALER.

AS MY WIFE IS DRIVING TO THE SCHOOL WHILE GOING IN A STRAIGHT LINE ON THE STATE ROAD IN OUR 2015 FORD ESCAPE THE POWER STEERING WENT OUT. THIS IS A KNOWN PROBLEM WITH THE FORD ESCAPE, IT IS VERY DANGEROUS... ONLINE SUGGEST YOU JUST TURN THE CAR OFF AND TURN IT BACK ON AND THE POWER STEERING WILL RESET WELL THIS TIME IT DIDN'T WORK SHE WAS HALFWAY BETWEEN OUR SCHOOL AND OUR HOME AND SHE HAD TO DRIVE IT THE REST OF THE WAY BACK HOME WITH NO POWER STEERING... AGAIN I CANNOT BELIEVE THIS IS ALREADY A RECALL AS IT HAPPENS WHILE YOU ARE ACTUALLY IN THE PROCESS OF DRIVING THE VEHICLE. IMAGINE IF IT HAPPENED ON THE HIGHWAY!!!

WHEN THE VEHICLE IS PARK IT KILLS THE BATTERY SO WE FOUND THAT CLUSTER IS KILLING THE BATTERY WE UNDER PLUG THE CLUSTER FOR LIKE THREE DAY AND THE BATTERY WAS GOOD AND ALSO ITS A NEW BATTERY WE PUT IN THE VEHICLE BUT WE PLUG IT BACK IN AND AFTER 1 DAY BATTERY DEAD SO WE KNOW THERE SOME RECALL ON 2015 FORD ESCAPE ABOUT THE CLUSTER BE INOPERATIVE BUT FORD SAID THERE NO RECALL NHTSA HAS IT LIST AS RECALLS

THE TINY PIECE THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BROKE. I HAD THE CABLE REPLACED ($900 REPAIR) AND THE PLASTIC PIECE BROKE AGAIN ABOUT 2 WEEKS LATER. THE PLASTIC PIECE IS NOT MADE TO BE REPLACE MEANING THE WHOLE CABLE MUST BE REPLACED SO THE ENGINE MUST BE LIFTED OUT FOR THE REPAIR. THIS CABLE MAKES THE GEAR SHIFTER INSIDE THE VEHICLE ACTUALLY MOVE THE GEAR ARM INSIDE THE TRANSMISSION. WHEN IT BREAKS THE CARE CAN'T BE SHIFTED INTO PARK, DRIVE, NEUTRAL, ETC. THIS IS A HUGE SAFETY CONCERN. WHEN IT BROKE THE FIRST TIME I WAS IN A VERY TIGHT PARKING GARAGE BACKING OUT OF THE SPACE I WAS PARKED IN. I THEN TRIED TO SHIFT THE GEAR TO DRIVE SO I COULD PULL OUT AND THE PLASTIC PIECE BROKE. I BLOCKED THE WHOLE PARKING GARAGE EXIT FOR MORE THAN AN HOUR WHILE I WAITED ON A TOW TRUCK. IT WAS A NIGHT MARE BECAUSE WE COULDN'T EVEN GET THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. MY CAR IS A 2015 IT SHOULD NOT HAVE BROKEN IN THE SAME PLACE 2 TIMES IN LESS THAN A MONTH. ESPECIALLY SINCE THE PIECE IS HARD TO ACCESS WHICH MAKES FOR AN EXPENSIVE REPAIR! THIS IS A DANGER!

WE WERE INVOLVED IN A FRONT END COLLISION AND THE AIR BAG SENSORS WERE DAMAGED BUT NO AIRBAGS DEPLOYED. EVERYONE FROM WITNESSES TO FIRST RESPONDERS WERE SURPRISED THEY DIDN'T GO OFF. THE VEHICLE WAS IN MOTION AND WAS TOTALED OUT FROM A FRONT PASSENGER SIDE COLLISION. WE WERE DRIVING STRAIGHT AND THE ACCIDENT OCCURRED IN TOWN.

CAR TOTALLY SHUT DOWN IN TRAFFIC AT A STOP IN RUSH HOUR TRAFFIC. NO ELECTRIC FUNCTIONS. COULD NOT PUT ON HAZARDS, ,COULD NOT ROLL DOWN WINDOWS. CAR HAD TO BE TOWED.

THE VEHICLE BEGAN STALLING OCCASIONALLY AFTER BEING DRIVEN AT HIGHWAY SPEED, AND THEN TURNED OFF AND SITTING FOR ABOUT 20 MINUTES. I WOULD RESTART THE VEHICLE, AND AFTER PUTTING IT IN DRIVE, IT WOULD GO A FEW YARDS, THEN DIE AND THE FUEL LIGHT WOULD COME ON. RESTARTING THE VEHICLE USUALLY WORKED, AND SOMETIMES, MULTIPLE RESTARTS WERE NEEDED. SOMETIMES, IT WOULD START TO STALL WHILE DRIVING AFTER RESTARTING, AND FLOORING THE ACCELERATOR MADE IT KEEP GOING. AFTER A FEW MONTHS, THIS BECAME A REGULAR OCCURRENCE AND I BECAME AFRAID TO DRIVE THE VEHICLE. THEN, THE VEHICLE BEGAN STALLING WHEN IT WAS IDLING, SUCH AS IN A TRAFFIC JAM OR AT A RAILROAD CROSSING. REPEATED RESTARTS DID NOTHING; IT KEPT STALLING AFTER A FEW SECONDS. THE ONLY WAY TO GET THE VEHICLE RUNNING AGAIN WAS TO DRIVE IT AT HIGHWAY SPEED. I TOOK THE VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEIR MECHANIC DIAGNOSED IT AS A FAILURE OF THE ACTIVE GRILLE SHUTTER SYSTEM, WHICH WAS COVERED IN MY EXTENDED WARRANTY.

WE HAVE OWNED THE CAR , 2015 FORD ESCAPE SUV, FOR 70 DAYS (CERTIFIED PRE-OWN). DROVE IT ON A TUESDAY. WENT TO START IT ON A WEDNESDAY, AND IT WOULD NOT FIRE OR START. WARNING MESSAGES INCLUDED NO KEY FOB FOUND-TURN OFF VEHICLE-CALL SERVICE (ALTHOUGH I HAD BOTH IN THE CAR); 4 WD DRIVE OFF; SLIS NOT AVAILABLE-CALL SERVICE. IF IT DID FIRE, AS SOON AS THE CAR WAS PUT IN GEAR, ALL THE MESSAGES FLASHED AND THE CAR SHUT DOWN. IT WAS TOWED. IN LOOKING AT THE NHTSA SITE FOR COMPLAINTS, IT'S TIME TO MAKE FORD CULPABLE.

WHEN ATTACHING A TRAILER TO HITCH, SEVERAL TIMES THE AUTOMATIC TAILGATE WOULD ATTEMPT TO CLOSE WITHOUT WARNING. ON ONE ENCOUNTER, THE TAILGATE ACTUALLY HIT ME IN THE HEAD, (BEFORE OPENING BACK UP) AS IT CLOSED ON ME WHILE LOADING GROCERIES. THE 2015 FORD ESCAPE HAS THE "HANDS-FREE" TAILGATE. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND NO FURTHER ACTION WAS TAKEN. VEHICLE WAS STATIONARY ON BOTH OCCASIONS. THE LAST ENCOUNTER TOOK PLACE ABOUT A MONTH AGO WHILE I WAS LOADING THE REAR OF THE VEHICLE WITH SUITCASES, ETC.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S FLAT TIRE WAS BEING CHANGED, IT WAS NOTICED THAT THE LUG NUT WRENCH DID NOT FIT ONTO THE LUG NUTS. LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) STATED THAT THE LUG NUTS WERE ALUMINUM AND TENDED TO SWELL UP. THE DEALER OFFERED TO SUPPLY NEW LUG NUTS AND REPLACE THEM WITH STEEL LUG NUTS FOR $200. THE CONTACT WAS ABLE TO REPLACE THEM INDEPENDENTLY FOR $30. THE CONTACT WROTE THE MANUFACTURER AND THEY REPLIED THAT THE LUG NUTS WERE NOT COVERED UNDER WARRANTY AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 60,000.

VEHICLE STOPPED OPERATING. ONCE I WAITED A FEW HOURS, THE ENGINE STARTED BUT THE AUDIO IS COMPLETELY GONE.

WHILE I WAS DRIVING, THE DRIVER ELECTRIC SEAT BEGAN ADJUSTING ITSELF. WHEN I TRIED TO RETURN IT TO ITS POSITION, IT LAID BACK MORE. I SELECTED THE POSITION MEMORY BUTTON AND IT DID NOT RETURN IT TO ITS POSITION. THE SEAT CONTINUED TO RECLINE UNTIL IT WAS FULLY RECLINED. THANKFULLY MY GRANDCHILDREN WERE NOT WITH ME AS IT COULD HAVE HURT THEM IN THEIR BOOSTER SEATS. WOULD REQUEST THAT ALL ELECTRIC SEATS HAVE A MANUAL OVERRIDE BUILT IN TO AVOID UNINTENDED INJURY AND ESCAPE FROM THE SAFETY ENGINEERING APPROVED FOR THE VEHICLE. THE OWNERS MANUAL HAS SEVERAL PAGES ON PROPER SEAT ADJUSTMENT BUT NOTHING ON HOW TO CORRECT A FAULTY ELECTRIC SEAT THAT DOES NOT RESPOND AS INTENDED. THIS WOULD ALLOW THE SAFETY AND HAZARD PREVENTION ENGINEERED INTO THE DESIGN TO CONTINUE UNTIL SERVICE WAS AVAILABLE AND WOULD PREVENT UNINTENTIONAL INJURY IF SERVICE WAS NOT AVAILABLE IMMEDIATELY

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHUT OFF AND THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

VEHICLE STALLS WHILE DRIVING ON CITY ROADS. HAVE HAD CONDITIONS WHERE WE ARE DRIVING AT 30 MILES/HR AND CAR STARTS SWITCHING OFF WITH CHECK ENGINE LIGHT AND OIL LIGHT AND BATTERY LIGHT COMING ON. VEHICLE WILL NOT MOVE PROPERLY UNTIL I SWITCH IT OFF AN ON AGAIN. HAS CAUSED 1 ACCIDENT AND 2 ALMOST ACCIDENTS WHERE CAR WAS REAR ENDED DUE TO STALLING. THERE ARE NO CODES TO SAY WHAT IS WRONG AND FORD STATES EVERYTHING IS FINE

THE DEALER REFUSED TO PAY FOR DEFECTIVE DRIVESHAFTS. THE VEHICLE WOULD SHAKE VIOLENTLY WHEN DECELERATING. THE DEALERSHIP BLAMED FAULTY TIRES BUT THE TIRES WER NOT THE PROBLEM. WE HAD AN INDEPENDENT MECHANIC REPLACE BOTH DRIVE SHAFTS TO CORRECT THE PROBLEM. NO REIMBURSEMENT WAS OFFERED BY DEALERSHIP AND WAS BROUGHT IN WHILE UNDER WARRANTY WITH NO HELP.

I START THE CAR AND LET IT WARM UP FOR 5 - 6 MINUTES BEFOR PUTTING IT IN DRIVE . AS I PULL AWAY ITS SHUTS OFF. I LET IT RUN AGAIN SOTTING IN A PARKED POSITION. I PUT IT IN DRIVE AND START TO PULL AWSY, IT SHUTS DOWN AGAIN. IT TAKES THREE TO FOUR TRIES BEFORE IT WILL RUN SMOOTHLY.IT ALWAYS HAPPENS AS I PULL AWAY FROM A PARKED POSITION IN MY DRIVEWAY. IT HAS HAPPENED DRIVING ON THE HIGHWAY

WHEN I DRIVE MY FORD ESCAPE IT DOESN'T WANT TO SHIFT INTO 2TO 3RD IT HAS DELAY IN SHIFTING AND IT'S WORSE WHEN IT COLD OUT ANT THEN IT DOWN SHIFTS HARD IT SHIFTS LIKE KNOW OTHER CAR OR TRUCK OR SUV AND WHEN I'M TRYING TO FIND A PARKING SPOT IN A PARKING LOT I JUST GIVE IT A LITTLE GAS AND IT JUMPS FORWARD FAST SO FAST I ALMOST HIT CARS AND PEOPLE WALKING AND I HAD IT IN THE FORD SHOP 5 OR 6 TIMES AND THEY SAY WILL PUT IT ON FORD WIRE AND FORD SAID THAT THE WAY IT SHOULD WORK AND IT WON'T HURT THE TRANSMISSION I THINK THAT IS WRONG AND UNSAFE I ONLY HAD THE FORD ESCAPE FOR 3 MONTHS I CAN BE CONTACTED BY EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2015 FORD ESCAPE WAS PARKED IN THE PARKING LOT WHERE MY WORK LOCATED. I HAVE NO PROBLEM TURNING THE ENGINE ON; HOWEVER, WHEN STARTED BACKING UP, THE STEERING WHEEL WAS SO HARD TO MANEUVER. I TRIED TURNING TO THE LEFT OR RIGHT TURN BUT IT IS LIKE HUSTLING AND FIGHTING A MUSCLED MAN. IT WAS IN THE MIDDLE OF THE NIGHT. IT WAS FREEZING. I THOUGHT ABOUT THE DANGER OF DRIVING THIS VEHICLE BECAUSE FOR THE FIRST TIME I NEVER FELT SAFE DRIVING MY FORD ESCAPE THAT FRIDAY NIGHT (1/25/19).

SHIFTER CABLE BROKE AT TRANSMISSION END. A BUSHING THAT HELPS CONNECT THE CABLE TO THE TRANSMISSION BROKE. IT ALLOWED ME TO PARK THE CAR WITHOUT THE TRANSMISSION IN PARK AND WITHOUT RECEIVING ANY AUDIBLE WARNING. IT ALSO CAUSED THE TRANSMISSION TO BE STUCK IN THE D POSITION, NOT ALLOWING ME TO START THE CAR AS I HAD NO WAY OF CHANGING GEARS. IF THE CAR WAS ON A HILL, IT WOULD'VE ROLLED AWAY, CREATING A DANGEROUS SITUATION.

ELECTRICAL PROBLEM: ON MY 2015 FORD EXCAPE IVE HAD ONLY ABFEW MONTHS AT 40,000 MFILES THE DASH BOARD LIGHTS AND KEYS GO CRAZY WHEN VEHICAL IS TURNED OFF THEN CANT UNLOCK DOORS. WHEN CUT CAR BACK ON COMPUTERS ARE BLACK. WAS DRIVE DOWN THE ROAD AND COMPUTER GOES BLANK JUST LIKE YOU CUT THE CAR OFF LOST ALL ELECTRICAL USE. HAD TO WAIT A FEW MINS TO RESTART CAR. I CALLED DEALER AND THEY SAY NO RECALL ON MY VEHICLE. AS I READ THE REVIEWS MY EXCAPE IS DOING THE SAME AS OTHERS. I THINK FORD SHOULD FIX THIS AS IT IS THE SAME AS OTHERS LIKE THIS EXCAPE.

FACTORY LUG NUTS ON CAR COULD NOT BE REMOVED FOR ROUTINE MAINTENANCE/ VEHICLE SERVICING. BROKEN LUG WAS DRILLED OUT AND ALL LUGS REPLACED AT THE FORD DEALERSHIP. DEALER RECOMMENDED AN AFTERMARKET LUG NUT KIT TO AVOID REPEAT OF THE ISSUE. THESE PARTS NEED TO BE RECALLED BEFORE SERIOUS SAFETY ISSUES ARE REALIZED. I HAVE THE BAD PARTS AND RECEIPT OF MY SERVICE VISIT FOR MY RECORDS. I WILL BE CONTACTING FORD REQUESTING REIMBURSEMENT FOR THESE FAILED PARTS. RIDICULOUS TO THINK I WOULD HAVE NEEDED TO CALL FOR A TOW TRUCK IF I HAD A FLAT TIRE ON SIDE OF THE FREEWAY.

MY MULTIPLE FUNCTION DISPLAY HAS GONE BLANK WHICH DISPLAYS ALL WARNING CHIMES, MESSAGES AND MILEAGE. I CONTACTED FORD CUSTOMER SERVICE ABOUT THE RECALL THEY HAD THAT WAS SUBMITTED ON THAT MODEL AND YEAR AND THEY TOLD ME MY VEHICLE WAS NOT INCLUDED. BECAUSE OF THE SAME EXACT THING DESCRIBED IN THE RECALL I FEEL FORD SHOULD REPAIR MY VEHICLE AT NO CHARGE. RECALL # 15C03 THANK YOU!

I HAVE A FLAT TIRE. WHEN GOING TO CHANGE IT, I FOUND THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS ON THE WHEELS. I WAS TOLD AT THE FORD DEALER THAT THE LUG NUTS SWELLED SO THE LUG WTENCH WOULD NO LONGER FIT THE LUGS PREVENTING THE TIRE FROM BEING REMOVED. I FEEL THIS IS A SAFETY HAZARD SINCE YOU CAN'T CHANGE THE TIRE. I WAS STUCK ON THE SIDE OF A MAJOR HIGHWAY FOR OVER 3 HOURS WAITING FOR ASSISTANCE AND HAD TO PURCHASE NEW LUG NUTS FOR MY CAR BECAUSE THEY WERE CHEWED UP GETTING THEM REMOVED. THEY WERE ALSO HARD TO TIGHTEN WHEN PUTTING ON THE SPARE TIRE.

I WAS SITTING I THE TRUCK LETTING IT WARM UP BEFORE I STARTED MY DAY I WAS SCROLLING THREW MY PHONE I LOOKED UP I SAW HUDGE FLAMES I REACHED TO UNLOCK THE DOOR WHEN I REALIZED THE LOCKS STOPPED WORKING I WAS LOCKED IN THE CAR LUCKILY I HAD MY WINDOWS CRACKED ENOUGH TO REACH OUT AND OPEN THE DOOR THE RADIO BLEW UP ON MY WAY OUT THE CAR IT WAS SO HOT I DIDN'T EXPECT ANYTHING I NEVER HAD THIS PROBLEM BEFORE SCARED ME TO DEATH WORST CAR EXPERIENCE OF MY LIFE I WAS SCARED TO DEATH I CAN'T EXPLAIN HOW BAD I FEEL MY TRUCK WAS MY NEW BEST FRIEND I KEPT THE TRUCK CLEAN PRETTY I'M HURT IT'S BURNED ALL UP ALMOST TOOK MY LIFE IF I WOULD HAVE LOOK UP ANY LATER I WOULD HAVE DIED

WITH NO WARNING MY 2015 EDGE SPORT, WITH ONLY 20,700 MILES, SUDDENLY LOST POWER (DIED) AND A LIGHTED WRENCH APPEARED ON DASHBOARD WITH"'HILL ASSIST"?. FORTUNATELY NO VEHICLES WERE IMMEDIATELY BEHIND AND I WAS ABLE TO SAFELY COAST TO THE SIDE. I WAS THEN ABLE TO RE-START THE ENGINE. THE DEALERSHIP'S 'FIX' WAS TO RESET THE COMPUTER BUT I DON'T KNOW IF THAT HAS TRULY RESOLVED THE ISSUE. I AM VERY CONCERNED THIS COULD HAPPEN AGAIN UNDER MORE DANGEROUS CIRCUMSTANCES.

ENGINE BYPASS COOLANT VALVE HAS CAME ON. CAR IS CURRENTLY RUNNING HARD BUT NOT OVERHEATING

RECEIVED SAFETY RECALL NOTICE NUMBER 15C06 ENGINE COULD REMAIN RUNNING WHEN THE KEY IS TURNED OFF AND REMOVED FROM THE IGNITION CALLED AND WAS TOLD ITS NOT ACTUALLY A RECALL CONFUSED AND CONCERNED AS TO WHY THE PAPER SAYS SAFETY AND THE DEALER SAYS ITS NOT REALLY

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART AND BEGAN VIBRATING. THE CONTACT EXITED THE VEHICLE AND FELT A RUSH OF AIR COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODE NUMBER: 1450 REGARDING THE EVAP CANISTER. THE VEHICLE WAS TAKEN TO BIG STAR FORD (17717 SOUTH FWY, MANVEL, TX 77578, (844) 745-4026) AND THE EVAP CANISTER WAS REPAIRED. THE FAILURE MILEAGE WAS 47,000.

I AM VERY ANGRY. I OWED THIS CAR LESS THAN TWO YEARS AND EVEN BOUGHT THE BODY WRAP AND POWERTRAIN BUMPER TO BUMPER WARRANTY YET THE PURGE VALE WENT BAD. FORD CALLS IT A VALVE YET THE MANUFACTURER OF THE PART CALLS IT A TUBE, SO THE WARRANTY WILL NOT COVER IT. I SEE THIS VERY PART IS THE SAME FOR THE FORD FUSION FOR THE SAME YEAR, YET ITS NOT COVERED WITH A RECALL....WHY.

WHILE DRIVING MY 2015 FORD ESCAPE DOWN A MOUNTAIN ROAD, THE BOLT FOR THE VACUUM PUMP DRIVING THE POWER ASSISTED BRAKES SHEARED OFF (SIMILAR TO THE RECALLED ISSUE ON FORD EDGE AND EXPLORER VEHICLES). WHEN THIS HAPPENED IT FELT AS IF THERE WERE NO BRAKES AT ALL AND IT TOOK ALL OF MY FORCE (I'M A 300LB 6'4" MALE) APPLIED TO THE BRAKE PEDDLE TO STOP THE CAR. THE CAR WAS TOWED BACK TO THE DEALERSHIP WHERE IT WAS REPAIRED. I WAS TOLD THIS IS A COMMON ISSUE ON FORD VEHICLES WITH THE ECOBOOST ENGINE AND CAM DRIVEN VACUUM PUMP. HAD I BEEN DRIVING IN TRAFFIC OR AT FREEWAY SPEEDS, A VEHICLE COLLISION WITH INJURIES WOULD LIKELY HAVE OCCURRED AS THERE WAS NO WARNING THAT THE POWER ASSIST HAD STOPPED WORKING.

GOT A NAIL IN ONE TIRE. TOOK IT TO DISCOUNT TIRE FOR REPAIR. THEY COULDN'T GET THE LUG NUTS OFF AND TOLD ME ABOUT THE PROBLEM PEOPLE WERE HAVING WITH THE 2 PIECE LUG NUTS. GOT ANOTHER FLAT A FEW MONTHS LATER AND WAS AGAIN NOT ABLE TO USE THE SPARE TIRE BECAUSE WE COULDN'T GET THE LUG NUTS OFF. FORD DEALER TOLD ME TO GET AFTERMARKET ONE PIECE LUG NUTS AND CHANGE THEM ALL OUT. I'M AN OLDER FEMALE AND NO LONGER FEEL SAFE DRIVING THE VEHICLE BECAUSE I AM NOT ABLE TO USE THE SPARE AND MIGHT GET STRANDED IF I HAVE ANOTHER FLAT. FORD REALLY NEEDS TO GET THIS FIXED, NOT JUST FOR ME, BUT FOR EVERYONE WHO OWNS A FORD THAT IS EXPERIENCING THIS PROBLEM. THIS MAY BE THE LAST FORD I BUY.

TAKATA RECALL NOT SURE IF OUR VEHICLE IS ON THE PROBLEM LIST.

THE INSTRUMENT PANEL CLUSTER SCREEN MULTIPLE FUNCTION DISPLAY FAILED TO DISPLAY INFORMATION. THE MULTI FUNCTION DISPLAY WOULD SHOW EITHER A BLACK OR GRAY SCREEN, PERIODICALLY WITH WHITE LINES, WITH NO READOUTS SHOWING AT ALL. APPARENTLY A RECALL (15CO3) WAS ANNOUNCED AND THE DEALER PERFORMED THE RECOMMENDED SOFTWARE UPDATE AT 32,837 MILES WHICH DID NOT SOLVE THE PROBLEM PERMANENTLY. THE PROBLEM REAPPEARED AT APPROXIMATELY 39K MILES. THE DEALER ATTEMPTED TO MAKE REPAIRS USING A SOFTWARE UPDATE. THE SOFTWARE UPDATE FAILED TO REMEDY THE PROBLEM AND THE DEALER INSTALLED A NEW INSTRUMENT CLUSTER AT MY EXPENSE. I AM ASKING YOU IF THIS SHOULD BE COVERED UNDER THE ORIGINAL RECALL OR IF AN ADDITIONAL RECALL HAS BEEN ESTABLISHED OR SHOULD BE ESTABLISHED.

I PARKED IN A PARKING SPACE AT THE GROCERY STORE AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER WALKING! I WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE! WHAT THE HECK? HOW DANGEROUS IS THIS! I COULD NOT MOVE THE SHIFTER OR TURN THE CAR OFF. I HAD TO WAIT HOURS FOR A TOW TRUCK. I'M SO GLAD THAT I DID NOT ROLL BACK AND HIT SOMEONE OR SOMETHING. THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF IT, NO QUESTIONS ASKED, SO THAT I CAN GET MY CAR BACK AND GET TO WORK.

SHIFTER CABLE BUSHINGS PROBLEM! I PARKED IN A PARKING SPACE AT THE GROCERY STORE, PUT THE CAR IN PARK, AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER BEHIND ME. MY SHIFTER WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE. I WAS STUCK AND COULD NOT TURN THE CAR OFF AND HAD TO WAIT HOURS FOR A TOW. NOW I'M WITHOUT A CAR TO GET TO WORK. WHAT IF I HIT THE LADY THAT WAS WALKING BEHIND ME? THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF THIS, NO QUESTIONS ASKED, AND GET MY CAR BACK SO THAT I CAN GET TO WORK. VERY SCARY AND SO THANKFUL THIS DIDNT RESULT IN DAMAGE OR INJURY. THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHED FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION ALLOWED THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED DRIVER. THE CONDITION ALLOWED DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SAKELARIS FORD OF VERSAILLES (573-378-4653, LOCATED AT 1001 W NEWTON ST, VERSAILLES, MO 65084) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *TT*JB

MOVED SHIFT LEVER TO DRIVE AND APPLIED GAS. VEHICLE STARTED TO GO IN REVERSE. THIS OCCURRED IN SCHOOL PARKING LOT AND FORTUNATELY NO ONE WAS HURT AND THERE WAS NO PROPERTY DAMAGE. SHOP IDENTIFIED BROKEN SHIFT CABLE. REPAIRS PENDING.

I WAS EXITING THE FREEWAY RAMP AND MY BRAKES WERE ROCK SOLID. I TOOK IT TO A REPAIR SHOP AND THE FOUND THAT MY BRAKE BOOSTER AND VACUUM PUMP WERE AFFECTED DUE TO SOMETHING HAD BROKEN OFF OF THE CAMSHAFT. I WAS INFORMED BY FORD IT REQUIRES THE ENGINE TO BE BROKEN DOWN TO SERVICE THE CAMSHAFT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE MAKING A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN, INC. (888-428-3823, LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

DRIVING ALONG AND THE DASHBOARD WENT OFF AND ON. WINDOWS WON'T GO UP OR DOWN. NO LIGHTS. EVERYTHING WAS FLASHING. CAR ONLY HAS 22,000 MILES ON IT. IT IS ALSO ALWAYS KEPT IN THE GARAGE. ELECTRICAL SYSTEM PROBLEMS. IT'S AN SEL AND 6 CYLINDERS. I WAS ON A CITY STREET AND JUST DROVE IT STRAIGHT TO BILL KNIGHT FORD. THEY GAVE ME NO CAR AND I'M SINGLE SO IT'S MY ONLY MEANS OF TRANSPORTATION. I AM ALSO A RETIRED TEACHER AND IT IS DIFFICULT TO BUY A CAR. I EXPECT MORE OUT OF A FAIRLY NEW CAR.

MY STEP DAUGHTER WAS PARALLEL PARKING WITH HER UNCLE AND THE VEHICLE WOULD NOT TURN SO HER UNCLE GO IN THE DRIVER SEAT AND IT WAS FINE FOR ABOUT A MINUTE AND IT WOULD NOT TURN FOR HIM. SO THEY TURNED THE VEHICLE OFF FOR 20 MINUTES AND THEN IT WAS FINE. I AM GLAD THEY WERE DRIVING SLOW IN A PRACTICE AREA FOR PARALLEL PARKING. MAYBE FORD WILL DO A RECALL ON THIS AND FIX THE PROBLEM.

IN THE EVENING ON 9/4/18 I HAD BEEN SITTING IN MY CAR, WHICH WAS PARKED AND TURNED OFF, WAITING FOR ABOUT 30 MINUTES TO PICK UP MY SON. I HAD RECENTLY PURCHASED THE CARE AS A USED VEHICLE ON 8/13/18. I HAD THE CAR KEY FOB IN MY LEFT JEANS POCKET. I SUDDENLY FELT AN INTENSE PAIN SENSATION RIGHT WHERE THE KEY FOB WAS LOCATED. THINKING I HAD POKED MYSELF WITH ONE OF THE ATTACHED KEYS (FOR HOME AND WORK), I IMMEDIATELY REMOVED THE KEY FOB FROM MY POCKET AND TOSSED IT INTO A CUP HOLDER. THE INTENSITY OF THE PAIN, HOWEVER, CONTINUED TO PROGRESS. ABOUT 4 HOURS LATER, I WAS FINALLY ABLE TO TAKE A LOOK AT THE AREA. IT WAS IN THE SHAPE OF THE KEY FOB WITH AN ULCERATED AREA IN THE MIDDLE. IT WAS EXTREMELY RED AND SWOLLEN. I CLEANED THE AREA GENTLY, AS IT WAS INTENSELY PAINFUL LIKE A BURN. THE NEXT DAY, THE AREA WAS MUCH MORE SWOLLEN AND HOT TO THE TOUCH. AS THE DAY PROGRESSED, THE AREA BEGAN OOZING AND BLISTERING. THE PAIN CONTINUED TO BE VERY INTENSE. IN THE LATE AFTERNOON ON 9/5/18, I VISITED A DOCTOR AT MY PRIMARY CARE FACILITY. I WAS DIAGNOSED WITH A SECOND DEGREE BURN WITH A SECONDARY INFECTION. A PRESCRIPTION OF ANTIBIOTICS WERE PRESCRIBED, WHICH I BEGAN IMMEDIATELY. ON THE MORNING OF 9/6/18, THE OOZING HAD RESOLVED FOR THE MOST PART. THOUGH THE AREA WAS STILL SWOLLEN AND PAINFUL, IT HAD SIGNIFICANTLY IMPROVED AFTER 2 DOSES OF ANTIBIOTICS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO PLACE THE GEAR IN PARK, THE SHIFTER CABLE FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER CABLE. THE FAILURE MILEAGE WAS 90,564.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, SMOKE CAME FROM THE EXHAUST AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEN GRODY FORD CARLSBAD (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, (800) 748-7303) AND THE CONTACT WAS INFORMED THAT THE HEAD GASKET WAS BLOWN AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,348.

2015 FORD ESCAPE STALLING IN TRAFFIC. MY CAR THAT HAS LESS THEN 60K MILES ON IT STALLED IN TRAFFIC 2X IN THE PAST 14 DAYS. I WAS TRANSPORTING PASSENGERS THE FIRST TIME THROUGH DOWNTOWN DENVER AND THE CAR JUST STOPPED RUNNING. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY HAD IT 5 DAYS AND FIXED THE FUEL PRESSURE SENSOR. I PICKED UP THE CAR AND IT HAD NEW ISSUES, AS WELL AS THE ORIGINAL PROBLEM. I WAS DRIVING IT LESS THEN 24 HOURS LATER MERGING ON THE HIGHWAY WITH PASSENGERS IN MY CAR AND IT JUST STOPPED RUNNING. THE CAR HAS BEEN BROKEN DOWN FOR 12 DAYS NOW.

WHEN DRIVING AT ANY SPEED GREATER THAN 15 MPH REMOVING PRESSURE FROM GAS PEDAL CAUSES RPM TO DROP FROM 4000 TO 1000 AND CAR JERKS SUDDENLY. WHEN SWITCHING FROM 1ST TO 2ND GEARS THE CAR JERKS. WHEN ACCELERATING THE CAR IS SLOW TO TAKE OFF, OR WON'T PICK UP SPEED CAUSING NEAR COLLISIONS.

OCCASIONALLY, WHEN OPERATING MULTIPLE WINDOWS FROM THE DRIVER'S DOOR PANEL, THE LOCKS ENGAGE OR DISENGAGE. THUS FAR, THIS SYMPTOM ONLY HAPPENS IN PARK. ALSO, UPON PLACING THE KEY IN THE IGNITION AND TURNING TO ACC, THE VISTA ROOF OCCASIONALLY BEGINS TO RETRACT WITHOUT THE OPERATOR TOUCHING ANY OF THE VISTA ROOF CONTROLS.

I WAS DRIVING THE VEHICLE ON TWO OCCASIONS AND THE INSTRUMENT PANEL WENT BLANK WHICH LEFT ME WITH NO INSTRUMENTS OR HEADLIGHTS. IT IS CURRENTLY AT BEYER FORD DEALERSHIP IN MORRISTOWN NJ AND THEY HAVE TOLD ME THAT THE BODY CONTROL MODULE HAS FAILED. I SEE A RECALL FOR 2015 FORD ESCAPES MANUFACTURED IN LOUISVILLE KY DURING THE TIME MY VEHICLE WAS MANUFACTURED. MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. THE RECALL # IS 15V406000 ON YOUR WEBSITE.

WHEN DRIVING AT ANY SPEED GREATER THAN 15 MPH REMOVING PRESSURE FROM GAS PEDAL CAUSES RPM TO DROP FROM 4000 TO 1000 AND CAR JERKS SUDDENLY. PRESSING GAS WHEN THAT OCCURS CAUSES CAR RPM TO INCREASE WHILE MPH DOES NOT THEN CAR JERKS HARD AGAIN. CAN OCCUR WHILE DRIVING IN CITY OR HIGHWAY

VEHICLE WAS IN MOTION AND THE STEERING WENT OUT AND I COULDN'T STEER THE VEHICLE. I WAS ON A SECONDARY TWO WAY RURAL ROAD, IF I HAD BEEN ON THE HIGHWAY GOING 70 MILES AN HOUR I WOULD BE DEAD AS I HAD NO CONTROL OF THE VEHICLE. I WAS ABLE TO GET THE CAR TO THE DEALER, WITH GREAT DIFFICULTY, FOR SERVICE. I REVIEWED INFORMATION ON-LINE AND THIS APPEARS TO HAVE HAPPENED TO OTHER FORD VEHICLES AND THERE WAS A RECALL. I'M BEING TOLD I HAVE TO PAY TO HAVE THE CAR FIXED SINCE THERE IS NO RECALL FOR THE 2015 ESCAPE AND THERE WAS NO LOANER SO I HAVE TO ALSO PAY FOR A RENTAL. I CONTACTED FORD AND HAVE A CASE NUMBER CAS-15434220. I'M FILLING OUT THIS FORM IN HOPES THAT NO ONE ELSE HAS THIS HAPPEN RESULTING IN SOMEONE BEING KILLED BECAUSE OF A CONTINUED KNOWN ISSUE WITH FORD.

ENGINE STALLES AND HP DROPS. CANT GO PASS 7MPH UNTILL YOU FLOOR IT FOR AWHILE OR STOP AND TURN IT OFF AND RESTART THE SUV.IT HAPPENED AS DRIVEN DOWN THE STREET THREE TIMES.

THE MESSAGE CENTER ON MY INSTRUMENT CLUSTER WENT BLANK NOTHING ON THE SCREEN IT'S ALL WHITE

UPON UTILIZING THE REMOTE KEY FOG TO UNLOCK THE VEHICLES DRIVERS DOOR, THE DOOR HANDLE FELL OFF WHEN I ATTEMPTED TO OPEN THE DOOR IN THE PARKING LOT OF A BUSINESS AFTER RETURNING RETURNING TO MY VEHICLE FROM SHOPPING.

THE LIFTGATE LATCH FAILED CAUSING THE LIFTGATE TO NOT PROPERLY CLOSE AND BE SECURED. WE HAD TO DRIVE WITH THE GATE OPEN AS IT WOULD NOT LATCH. THE VEHICLE HAS A RECALL FOR THE DOOR LATCHES WHICH ARE SIMILAR. THE LIFT GATE LATCH SHOULD HAVE BEEN INCLUDED IN THE RECALL HOWEVER ACCORDING TO OLATHE FORD 913-325-4360, THIS IS NOT COVERED UNDER THE RECALL AND IS A COST TO ME OF OVER $350.00 REFER TO RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16V643000 WHICH DOES NOT SPECIFY JUST THE 4 DOORS, JUST "DOORS" HOWEVER THE REAR LIFT DOOR PER THE DEALER IS NOT INCLUDED

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MOVED WHILE ENGAGED IN PARK. THE DEALER (KELLER BROS FORD LEBANON, 1030 SCHAEFFER RD, LEBANON, PA 17042, (717) 949-2000) CONFIRMED THAT THE SHIFTER CABLE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND SUGGESTED THAT THE CONTACT CALL NHTSA TO FILE A COMPLAINT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 111,000.

SHIFTER CABLE BROKEN

I WAS DRIVING MY 2015 FORD ESCAPE SE WITH 95,000 MILES DOWN THE HIGHWAY GOING 55MPH WHEN I HEARD A FAINT WHISTLING NOISE. I DIDN'T THINK ANYTHING OF IT AT FIRST BECAUSE IT WAS SO FAINT, BUT THEN I REALIZED I WAS PUSHING THE GAS AND THE RPMS WOULD SHOOT UP VERY HIGH BUT THE CAR DID NOT ACCELERATE. I IMMEDIATELY STARTED PULLING OFF THE ROAD RAPIDLY SLOWING DOWN. I GOT OFF AND I KEPT PUSHING THE GAS TRYING TO GET MYSELF OFF UNTIL I WAS ALMOST COMPLETELY STOPPED. AT ONE LAST ATTEMPT TO GET MYSELF TO A SAFE SPOT TO BE STOPPED I PRESSED THE GAS THE CAR LUNCHED FORWARD AND MADE A VERY LOUD CLUNKING NOISE. AT THIS POINT I DIDN'T THINK THE CAR WOULD GO AGAIN SO I CALLED A TOW TRUCK. AFTER EVERYTHING COOLED DOWN IT DROVE FINE FOR THE TOW TRUCK DRIVER BUT I DIDN'T FEEL SAFE DRIVING THE VEHICLE. IT WAS TOWED TO THE SERVICE CENTER OF THE DEALERSHIP WHERE I BOUGHT THE CAR. THE MAN THERE EXPLAINED TO ME THE REASON IT STOPPED ACCELERATING IS BECAUSE OF A 'SAFTEY' FEATURE CALLED LIMP MODE WHERE YOUR CAR SHIFTS INTO A LOWER GEAR TO AVOID FURTHER DAMAGE. AFTER A FEW DAYS THEY TOLD ME I NEEDED TWO NEW SENSORS THAT DETECT WHEN THE TRANSMISSION IS OVER HEATING. I PAID $350 FOR THAT AND WENT ON MY WAY. NOT EVEN 20 BLOCKS AWAY FROM THE SERVICE CENTER THE CAR STARTED MAKING THE EXACT SAME NOISE AND BROKE DOWN IN THE MIDDLE OF A BUSY STREET. WE HAD IT TOWED BACK THE SERVICE CENTER. THEY HAD IT BROUGHT TO FORD AND FORD SAID THAT IT NEEDED A NEW TRANSMISSION. I DON'T THINK A CAR WITH NOT EVEN 100,000 MILES ON IT SHOULD NEED A NEW TRANSMISSION. I REALLY HOPE FORD CAN DO SOMETHING FOR ME. I AM A YOUNG FEMALE AND I DON'T FEEL SAFE DRIVING THIS CAR THAT HAS NOW LEFT ME STRANDED MORE THAN ONCE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE OF THE VEHICLE MOVED AND SHIFTED INADVERTENTLY. ALSO, THE REAR OF THE VEHICLE MADE AN ABNORMAL CLUNKING SOUND. DUE TO THE FAILURE, THE REAR PASSENGER TIRE WAS DETERIORATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (MULLINAX FORD OF PALM BEACH, 1210 NORTHLAKE BLVD, LAKE PARK, FL 33403, (561) 275-2052) WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. *TT

THE BATTERY IS MOUNTED WITH A TOP STRAP THAT KEEPS THE BATTERY IN THE BOX, BUT IT DOES NOT PREVENT THE BATTERY FROM MOVING AROUND IN THE BOX. THE POSITIVE CABLE THAT ATTACHES TO THE BATTERY IS VERY RIGID - IT DOES NOT ALLOW THE FREE MOVEMENT OF THE BATTERY. RESULT: THE POSITIVE BATTERY POST IS BEING STRESSED SEVERELY, CAUSING BATTERY FAILURE, INCLUDING INTERMITTENT OPERATION DUE TO THE POSITIVE BATTERY POST MOVEMENT (NOT SUPPOSED TO HAPPEN) MAKING OPEN AND THEN CLOSED CIRCUIT CONNECTIONS. IT IS POSSIBLE/PROBABLE THAT THIS CONDITION WILL RESULT IN AN EXPLOSION. POOR DESIGN. IF THE ENGINEERS WANT TO ALLOW THE BATTERY TO MOVE WITHIN THE BOX, THEY MUST PROVIDE A FREE-FLOATING POSITIVE BATTERY CABLE, OR MODIFICATIONS MUST BE MADE TO SECURE THE BATTERY SO IT DOES NOT MOVE. THERE ARE MANY FORD ESCAPE OWNERS EXPERIENCING THE SAME TYPE OF BATTERY PROBLEMS I HAVE HAD, ON THE FORDESCAPE.ORG FORUM. THERE ARE SEVERAL PHOTOS OF FORD ESCAPE BATTERY EXPLOSIONS ON THE INTERNET. HOPING YOU CAN ACT FAST BEFORE SOMEONE IS INJURED!

AS I AM DRIVING THE VEHICLE, THE BATTERY LIGHT COMES. WITH MINUTES, I HAVE NOW POWER TO THE STEERING WHEEL AND THE CAR BATTERY IS DEAD COMPLETELY. THE BATTERY AND ALTERNATOR CHECKS OUT FINE. ONCE THE BATTERY HAS BEEN FULLY CHARGED, THE BATTERY LIGHT GOES OFF. THE NEXT DAY, SAME EXACT THING HAPPENED. I AM STRANDED BOTH TIMES. I CALL THE DEALER WHERE I BOUGHT IT, ASHEVILLE FORD, TO HAVE THEM TOW IN TO LOOK AT IT. THEY ARE TOO BUSY AND LOOK AT IT FOR 2+ WEEKS. I HAVE TO CALL A DEALER 40 MILES AWAY FROM ME AND HAVE IT TOWED TO THEM. WAS TOLD BY THE SERVICE DEPT. THAT IT IS A COMMON COMPLAINT AND THEY NEED TO 'FLASH' OR RE- SET THE COMPUTER SYSTEM AT A 200$ COST TO ME. THIS IS INFURIATING.

TRANSMISSION CABLE BUSHING IS DEFECTIVE, CABLE POPS OFF SHIFTING LEVEL. THIS CAUSES A SERIOUS SAFETY ISSUE AS THE THE DRIVER PLACES THE VEHICLE IN PARK, BUT TRANSMISSION IS IN NEUTRAL CAUSING THE VEHICLE TO ROLL.

THE DRIVERS SIDE WINDSHIELD WIPER MOTOR HAS BEEN REPLACED 4 TIMES DUE TO ERRATIC MOVEMENT OF THE WIPER BLADE WHEN DRIVING IN THE RAIN. FORD MOTOR CORP KNOWS OF THE PROBLEM BUT HAS NOT BEEN ABLE TO FIX IT. AS IS THE VEHICLE WILL NOT PASS STATE INSPECTION AND IT IS A SAFETY HAZARD ON THE HIGHWAY AND/OR CITY OR STATE HIGHWAYS WHEN IT RAINS. *JS *TT

VEHICLE IS EXPERIENCING SIMILAR PROBLEMS WITH PREVIOUSLY RECALLED FORD ESCAPES FROM 2015. CHECK ENGINE LIGHT HAS GONE ON WITH THE CODE TO "REPLACE COOLANT BYPASS VALVE"

WIPERS CAME IN SUDDENLY WITHOUT BEING TURNED ON WHILE I WAS DRIVING IN MOTION. THIS HAS OCCURRED 4 TIMES IN THE LAST 3 DAYS. HAD TO TURN OFF ENGINE TO GET THEM TO STOP.

THE ESCAPE HESITATES WHEN YOU GIVE IT THE GAS IT ACTUALLY FEELS LIKE IT IS SLOWING DOWN. HAS HAPPENED SEVERAL TIMES. THE SERVICE TECHNICIAN HAS NOT BEEN ABLE TO REPLICATE.

POWER STEERING WENT OUT MAKING IT ALMOST IMPOSSIBLE TO NAVIGATE MY CAR. STEERING FAULT MESSAGE CAME ON DASHBOARD. TOOK TO DEALER HAS LACK OF POWER STEERING,CODE U003000 STEERING GEAR INTERNAL FAULT NEEDS PSCM GEAR. HAS LESS THAN 36,000 MILES BUT NOT UNDER WARRANTY. FORD NEEDS TO RECALL THESE ESCAPES TO FIND OUT WHY THEY ARE COMMONLY HAVING THIS PROBLEM. CAR IN MOTION IN A PARKING LOT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HUFF FORD (1135 E MAIN ST, WYTHEVILLE, VA 24382, (276) 228-3108) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 75,000. *TT CONTACT STATES VEHICLE WAS REPAIRED BY HUFF FORD ON 07/09/2018. *TT

I WOULD LIKE TO REPORT A PROBLEM WITH MY 2015 FORD ESCAPE. I HAD PARKED MY ESCAPE AND IN A BUSY INTERSTATE REST AREA. WHEN I RETURNED I GOT IN AND STARTED THE CAR. I PLACED THE SHIFT LEVER IN THE DRIVE POSITION. I TOOK MY FOOT OFF THE BREAK AND STEPPED ON THE GAS. THE CAR THEN WENT BACKWARDS ALMOST HITTING THE CAR THAT WAS BEHIND MY CAR. I PUT THE SHIFT LEVER INTO PARK AND THE CAR AGAIN WENT BACKWARDS. I THEN TURNED THE ENGINE OFF. I CALLED FORD AND THE CAR WAS TOWED TO A FORD DEALER. THERE THEY SAID THE SHIFT CABLE WAS DEFECTIVE AND IT HAD COME LOOSE FROM THE TRANSMISSION LEAVING THE CAR IN REVERSE. SO I COULD NO LONGER CONTROL WHAT GEAR THE TRANSMISSION WAS IN. I REPORT THIS BECAUSE IF ANY ONE HAD BEEN BEHIND ME THEY COULD HAVE HURT BY BEING PINNED BETWEEN TWO CARS.

ABS BRAKE FAILURE. GOING DOWN A HILL, BRAKES WENT TO THE FLOOR (ABS LIGHT CAME ON), THEN ALL OF A SUDDEN THE LIGHT SHUT OFF, BRAKES CAME BACK, BUT NOT BEFORE HITTING THE VEHICLE IN FRONT OF US.

WHILE DRIVING OVER A PATCHED ROADWAY,THE RIGHT REAR SHOCK ABSORBER CAME THROUGH THE FLOOR.UPON MY INSPECTION,THE RIGHT REAR SHOCK TOWER AND WHEEL WELL WERE SERIOUSLY RUSTED BEYOND REPAIR.THE RUSTED STEEL HAD BEEN UNDERCOATED AND HAD NOT APPEARED TO BE UNSAFE WHEN VIEWED AT AN EARLIER TIME.THIS VEHICLE CANNOT BE DRIVEN AND HAS CAUSED ME A SERIOUS FINANCIAL LOSS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED AND BECAME STUCK IN THE DRIVE GEAR. THE VEHICLE WAS TOWED TO DORIAN FORD IN CHARTER TWP OF CLINTON, MICHIGAN WHERE THE TRANSMISSION WAS REBUILT. THE DEALER REPAIRED THE FRACTURED SHELL CASING AND THE FRACTURED SUPPORT BAR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

I HAVE OWNED MY 2015 ESCAPE SINCE MARCH 2016. BEGINNING 6 WEEKS AGO THE CAR FAILED TO RECOGNIZE THE FORD KEY. HAD CAR TOWED. TOLD BATTERY NEEDED TO BE REPLACED. REPLACED BOTH CAR AND KEY FOB BATTERIES. WITHIN 7 DAYS THE CAR REFUSED TO START AFTER SITTING IN THE GARAGE FOR 3 DAYS. HAD TO GET IT TOWED AND THE BATTERY RECHARGED. THIRD TIME THE CAR REFUSED TO START IT HAD BEEN DRIVEN AND THEN LEFT SITTING FOR 5 DAYS. ONCE AGAIN HAD TO HAVE A JUMP START. TOOK INTO DEALERSHIP AND TOLD DIAGNOSTIC INFO STATES NO ISSUES. TECHNICIAN IS UNABLE TO DUPLICATE CAR REFUSING TO RECOGNIZE KEY FOB OR NOT STARTING. EXPLAINED THAT CAR ONCE JUMPED STARTED RUNS FINE AS LONG AS I DRIVE IT DAY TO DAY. ONCE IT HAS BEEN SITTING FOR 2 OR MORE DAYS DOES IT AGAIN REFUSE TO START. APPEARS THAT SOMETHING SOMEWHERE WITHIN THE ELECTRICAL SYSTEM IS PULLING ALL THE JUICE OUT OF THE BATTERY REGARDLESS OF WHAT THE ONBOARD COMPUTER SAYS. SECOND ISSUE WITH THIS CAR HAS BEEN THE REAR HATCH. TECHNICIAN INSPECTED THE REAR HINGES AND SAID THEY ARE BENT SO WHEN YOU CLOSE THE HATCH USING THE BUTTON ON THE HATCH OR KEY FOB, HATCH COMES DOWN BUT WON'T LATCH TIGHT AND GOES BACK OPEN. IF YOU MANUALLY SLAM THE HATCH SHUT, THE LATCH SEEMED TO BE TIGHT HOWEVER MY HATCH IS NOT SQUARE ANYMORE. IT IS TIGHT TO THE PASSENGER SIDE BUT HAS A 1/4 GAP ON THE RIGHT SIDE WHICH LETS IN AIR AND WATER INTO THE CAR. TOLD THAT I'D NEED TO HAVE A BODY SHOP TAKE THE HATCH OFF AND REPLACE BOTH HINGES. THIS CAR HAS NEVER HAD AN ACCIDENT NOR HAS IT BEEN TREATED ROUGHLY SO EXPLAIN TO ME HOW THE HATCH GOT OUT OF ALIGNMENT TO THE POINT IT IS CAUSING ISSUES WITH SHUTTING TIGHTLY? THIS SEEMS TO BE A DESIGN FLAW WHERE THE HINGES INSTALLED ARE TOO LIGHT WEIGHT TO STAND UP TO NORMAL WEAR AND USAGE. LIVING IN THE UPPER MIDWEST THIS CAR IS EXPOSED TO WINTER WEATHER INCLUDING SALT AND ROAD SAND WHICH IN TURN CAN GET INTO OPEN SPACES AND RUST.

NEW 235/45R19 FIRESTONE DESTINATION LE2 WERE BOUGHT FOR MY CAR ON 7/27/2017. THE MILAGE ON MY CAR AT THAT TIME WAS 42,982, AND MY CURRENT MILAGE IS 56,875. AT THE SAME TIME THAT THE TIRES WERE PUT ON AN ALIGNMENT WAS DONE ON MY CAR. SINCE THEN THEY ARE ROTATED AND BALANCED ON A REGULAR BASIS. ON 5/24/2018 I BEGAN HEARING A LOUD NOISE AND SHAKING IN THE STEERING WHEEL AND BELIEVED IT TO BE A WHEEL BEARING. WE STOPPED DRIVING THE CAR AND AFTER THE WEEKEND IT WAS BROUGHT TO THE FORD DEALERSHIP TO HAVE THAT ISSUE TAKEN CARE OF. UPON INSPECTION IT WAS DETERMINED THAT IT WASN'T THE WHEEL BEARING, BUT THERE WAS A BROKEN BELT IN ONE OF THE TIRES, AND THAT IT WAS UNSAFE TO DRIVE. THE CURRENT TREADS ON MY TIRES ARE 7/32 ON 3 TIRES AND 2/32 ON THE BROKEN TIRE. I IMMEDIATELY CONTACTED THE PLACE WERE THE TIRES WERE PURCHASED AND WAS TOLD THAT THE WARRANTY WOULDN'T COVER THAT AND I WOULD HAVE TO PAY FOR THAT ON MY OWN. I CONTACTED THE FIRESTONE/BRIDGESTONE COMPANY AND HAVE FOR THE PAST WEEK AND A HALF BEEN TRYING TO GET MY TIRE REPAIRED, AND BEEN WITHOUT A CAR. THERE ARE NO TIRES AVAILABLE IN MY SIZE WITHIN THEIR COMPANY TO REPLACE MY TIRE, SO I NOW HAVE TO BUY 4 NEW TIRES FOR MY CAR SO I AM ABLE TO SAFELY DRIVE IT AGAIN. THEY HAVE BEEN DIFFICULT TO WORK WITH AND I HAVE CONTINUALLY HAD TO MAKE PHONE CALLS, AND NOW HAVE TO SPEND MONEY OUT OF POCKET TO BUY TIRES BECAUSE THEY ARE UNABLE TO FULFILL THEIR WARRANTY.

WHEN THE CAR IS PARKED WITH ENGINE OFF AND REAR HATCH OPEN, THE REAR HATCH SOMETIMES AUTOMATICALLY CLOSES. WHILE LOADING THE CAR WITH GROCERIES, FOR EXAMPLE, THE HATCH CAME DOWN AND HIT ME OR SOMEONE ELSE IN THE HEAD OR SHOULDER. THIS HAS HAPPENED MORE THAN ONCE. THE LIFT GATE WAS NOT ACTIVATED BY MY FOOT OR KEY. IN FACT, THE FEATURE WHERE THE HATCH CAN BE OPENED BY YOUR FOOT UNDERNEATH HAS NOT BEEN WORKING FOR A WHILE. I HAVE HAD MY 2015 FORD ESCAPE AT THE DEALER'S TO REPAIR THIS PROBLEM ON TWO OCCASIONS IN 2016. THE PROBLEMS WERE SUPPOSEDLY FIXED. NOW IT IS HAPPENING AGAIN.

IN JANUARY 2018 I HAD JUST PURCHAED THE VEHICLE IN JULY 2017) WHEN I RECEIVED MY RECALL LETTER I CONTACTED MY LOCAL DEALER REGARDING THE RECALL. ON FEB. 19, 2018 I TOOK MY VEHICLE TO THE DEALER FOR DIAGNOSIS. WHEN I PICKED IT UP THEY SAID THEY WOULD ORDER THE PARTS. I CONTACTED THEM AGAIN IN APRIL BECAUSE I HAD NOT HEARD FROM THEM. THEY FIRST SAID THEY COULDNT FIND ME LETTER BUT WOULD CHECK TO SEE IF THE PARTS HAD BEEN ORDERED AND WOULD CALL ME. NO CALL! I CALLED THE NEXT MORNING AND THE OWNER INDICATED THAT THEY MAY HAVE JUST BEEN BUSY BUT IF THEY SAID THEY WOULD CALL ME THEY WOULD. IT IS NOW MAY 21, 2018 AND I HAVE YET TO HEAR FROM THEM.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL MOVED DOWN APPROXIMATELY TWO INCHES TOWARDS THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO PLAZA TIRES AND WAS INFORMED THAT THE STEERING COLUMN BOLTS WERE MISSING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED FOR ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. AFTER REMOVING THE KEY FROM THE IGNITION, THE VEHICLE OPERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD IN JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS MANUFACTURED IN DECEMBER OF 2014, BUT THE RECALL WAS FOR 2015. THE FAILURE MILEAGE WAS 23,477.

WE HAD A FLAT TIRE AND ATTEMPTED TO CHANGE IT TO THE SPARE BUT THE LUG WRENCH THAT CAME WITH THE VEHICLE WOULD NOT FIT. SO WE CALLED AAA. WHEN THEY ARRIVED THEY COULD NOT FIND A TOOL TO TAKE OFF THE NUTS SO WE COULD NOT PUT ON THE SPARE. HE WAS GOING TO SEND FOR A TOW TRUCK TO GET IT TO A SHOP TO CUT THEM OFF. I DID NOT HAVE THE TIME TO WAIT SO I CAME BACK LATER AND WAS ABLE TO POUND ON A 3/4 SOCKET AND GET THE NUTS OFF. THE AAA A PERSON SAID THAT THIS IS A COMMON PROBLEM WITH THE FORD NUTS. THE DISCOUNT TIRE PEOPLE SAID THAT THEY WERE AWARE OF THIS ISSUE ALSO. I MENTIONED IT TO A FRIEND AND THEY HAD THE SAME ISSUE AND HAD TO SPEND OVER 120 TO GET THEIR LUG NUTS REPLACED AT A FORD DEALER WHO KNOWS ABOUT THE PROBLEM ALSO. TO RAP THIS UP I WAS STRANDED WITH OUT BEING ABLE TO PUT ON THE SPARE EVEN WITH AAA HELP AND HAD TO RENT A CAR TO MAKE IT TO MY DESTINATION ON TIME. MANY PEOPLE ARE AWARE OF THE ISSUE. IF I WOULD HAVE BEEN IN A REMOTE LOCATION IT COULD HAVE BEEN LIFE THREATENING. WHEN THIS HAPPENED I WAS ABLE TO GET TO A SAFE PLACE AND PARK IN A PARKING LOT. I DO NOT HAVE PICTURES BUT CAN PROVIDE IF NEEDED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE GEARS FAILED TO SHIFT PROPERLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS STERLING FORD (46869 HARRY BYRD HWY, STERLING, VA 20164, (703) 430-7700) WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 59,309.

THE ENGINE CONTINUE TO RUN AFTER THE KEY IS TURNED TO OFF. I HAD THE KEY IN MY HAND AND THE CAR CONTINUE TURNED ON. I HAD TO DISCONNECT THE BATTERY TO TURN OFF THE CAR. I TESTED THE CAR IN DRIVE WITHOUT THE KEY AND IT WAS IN MOTION LIKE NORMAL, JUST WITHOUT THE KEY.

36,000 MILES AND THE DIGITAL DASHBOARD DISPLAY GOES COMPLETELY BLANK AND CANNOT BE REBOOTED. DEALER ADVISES THAT ENTIRE UNIT MUST BE REPLACED AT A COST OF APPROX. $1000! UNBELIEVABLE. SOME MODELS 2014-2015 WERE RECALLED DUE TO THIS EXACT PROBLEM, BUT APPARENTLY MINE WAS NOT ACCORDING TO THE VIN

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE SHADE OF THE SUN ROOF RETRACTED, THE GLASS EXPLODED UPWARD. THERE WERE NO INJURIES. THE CONTACT STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND THEN DROVE HOME. THE VEHICLE WAS TAKEN TO NEWBERG FORD IN NEWBERG, OREGON FOR DIAGNOSTIC TESTING. THERE WAS NO EXPLANATION AS TO WHY THE SUN ROOF EXPLODED. THE VEHICLE WAS REPAIRED BY AN UNKNOWN INDEPENDENT GLASS SPECIALIST. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TAKADA RECALL I WAS INVOLVED IN A CAR ACCIDENT WHERE A DRIVER RAN THE RED LIGHT AND T BONED MY CAR WITH GREAT FORCE CAUSING A THREE OTHER CARS TO BE HIT AND MY AIRBAGS DID NOT DEPLOY .IT WAS A BEAUTIFUL SATURDAY AFTERNOON AROUND 3:30PM IN HOUSTON TX.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE ON THE VEHICLE KEPT COMING DOWN AND WOULD NOT STAY SUSPENDED. THE DEALER (JIM NAVARRE FORD, 2051 W MONROE RD, ALMA, MI 48801) WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES, BUT NO FAILURES COULD BE FOUND. THE FAILURE MILEAGE WAS 17,000.

WHEN I PURCHASED THE VEHICLE THIS RECALL WAS ALREADY IN AFFECT

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE DEALER (LAKE KEOWEE FORD, 859 BYPASS 123, SENECA, SC 29678) INFORMED THE CONTACT THAT THERE WAS A DEFECT WITH THE LUG NUTS ON THE TIRES. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE AWARE OF THE DEFECT WITH THE LUG NUTS. DUE TO THE LUG NUTS PASSING THE NEW VEHICLE WARRANTY OF 3 YEARS OR 36,000 MILES, THEY CONSIDERED IT TO BE NORMAL WEAR AND TEAR. THE DEALER REFUSED TO ROTATE THE TIRES DUE TO THE LUG NUTS. THE HEAD OF THE DEALER'S SERVICE DEPARTMENT ADVISED THE CONTACT NOT TO BUY FORD'S LUG NUTS AND SUGGESTED A DIFFERENT BRAND. THE FAILURE MILEAGE WAS 63,797.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS DO TO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LONG MCARTHUR FORD (3450 S 9TH ST, SALINA, KS 67401 (785) 823-2237) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

16V-643 RECALL. DEALERS TELL ME THEY CAN'T GET ME IN UNTIL MARCH. 1 DEALER WON'T DO WEEKENDS BECAUSE THEY DAY IT'S A 4 HOUR JOB AND ONLY OPEN 4 HOURS. THEY WANT TO DO IT THROUGH THE WEEK I CAN'T WITH WORK. ASKED ABOUT RENTAL SINCE PAPER SAYS THEY CAN PROVIDE ONE, THEY SAY ABSOLUTELY NOT. OTHER DEALER WILL DO RENTAL FOR 1 DAY BUT NOT UNTIL MARCH 10TH DUE TO NOT ENOUGH PARTS. I DRIVE WITH MY DAUGHTER AND GRANDBABY ON THE CAR. HOW CAN FORD SAY IT'S S SAFETY RECALL WHEN THEY ARE NOT WORRIED ABOUT SAFETY AND IT TAKES MONTHS TO GET IN.

SUDDEN LOSS OF STEERING RESULTING IN A COLLISION WITH A CURB. THERE WAS DAMAGE TO LOWER CONTROL ARM AND OTHER SUSPENSION PARTS AS A RESULT OF THE COLLISION. I DROVE CAR HOME 4 MILES, ALTHOUGH I SHOULDN'T HAVE. I EXPERIENCED MOMENTARY LOSS OF STEERING 5 MORE TIME IN THOSE 4 MILES. FORTUNATELY ALL WERE AT LOW SPEED. I WAS NOT INJURED. THE CAR HAS 68,XXX MILES AND IS UNDER EXTENDED WARRANTY. I HAD THE ESCAPE TOWED IN FOR REPAIRS. THE COLLISION DAMAGE WAS COVERED BY INSURANCE. THE SERVICE DEPT. AT FORD SAID THE FOUND NOTHING WRONG WITH STEERING. THE CAR WAS HANDED DOWN TO ME BY PARENTS. I TOLD THEM ABOUT THE STEERING LOSS. THEY SAID WITH THE SAME VEHICLE THEY LOST STEERING MOMENTARILY ONE TIME BEFORE ALSO. THEY DROVE IT TO THE SAME SERVICE DEPT. MY PARENTS SAID SOMEONE FROM THE SERVICE DEPT REPAIRED IT, ALTHOUGH THEY WERE NOT GIVEN ANY PAPERWORK. I ASKED ABOUT THIS ON THE PHONE AND THE SAME SERVICE DEPT HAS NO RECORD OF THIS SERVICE. I DO NOT HAVE ANY DOCUMENTS TO UPLOAD OTHER THAN A REPAIR FORM FOR THE DAMAGE AS A RESULT. THE SERVICE DEPT IS HERTRICH'S FREDERICK FORD IN SEAFORD, DE

THE CHECK ENGINE LIGHT WOULD COME ON AND THEN GO OFF. IF THE VEHICLE WAS IN PARK SOMETIMES THE HEAT WOULD NOT WORK, THE ONLY WAY IT WOULD START WORKING WAS IF I PRESSED THE ACCELERATOR. AFTER THE CHECK ENGINE LIGHT WOULD GO ON AND OFF FOR ABOUT A WEEK I BROUGHT IT TO THE FORD DEALERSHIP. THEY HAD TO REPLACE THE COOLANT BYPASS VALVE AND HARDWARE. MY VEHICLE HAD ROUGHLY 47,000 MILES ON IT AND THEY TOLD ME THE ONLY REASON IT WAS COVERED WAS BECAUSE I PURCHASED AN EXTENDED WARRANTY.

MY FORD ESCAPE 2015 WAS STALLING ONLY AT LOW SPEEDS DIAGNOSTICS AT THE FORD DEALER SHOWED NOTHING. TOOK TIME TO GET BACK TO THE DEALER FOR SECOND TIME--THE DEALER WAS NOT HONEST WITH US. I TOOK COMPLAINTS FROM OTHER ESCAPE OWNERS THAT WAS HAVING STALLING PROBLEMS. IT WAS A NIGHTMARE IN THAT CAR NOT KNOWING IF IT WAS GOING TO STALL AT HIGHER SPEEDS. LUCK WAS WITH US THE DEALER FOUND THE PROBLEM (1 BU5Z*9F972*B SENSOR FUEL INJECTOR) AT MY COST. I WOULD NOT RECOMMEND A FORD TO ANYONE. ON MANY JEFT TURNS IT STOPPED ON CITY STREETS.

1 MES QUE COMPR Y ME DI CUENTA QUE YA NO CIERRA LO E TRADO EN MOVIMIENTO NO A PASADO NINGN ACCIDENTE.SOLO QUE ENTRE MS MS SE ABRE

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WOULD NOT SWITCH GEARS AND BEGAN MAKING A LOUD CLANKING NOISE AS IF METAL PARTS WERE BEING BANGED TOGETHER. THE VEHICLE WAS TOWED TO BALDWIN FORD IN POPLAR BLUFF, MISSOURI WHERE IT WAS INITIALLY DIAGNOSED THAT THE MAIN POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. AFTERWARDS, THE DEALER STATED THAT THE VEHICLE NEEDED A NEW OR REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT DID NOT PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE ENGINE OFF AND ON, AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (SPRADLEY BARR FORD & LINCOLN OF GREELEY, 4901 W 29TH ST, GREELEY, CO 80634), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING IN A PARKING LOT AT 6 MPH, THE ENGINE STALLED. THE CONTACT CALLED THE DEALER AND WAS INFORMED NOT TO RESTART THE VEHICLE AND HAVE IT TOWED. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SENT MESSAGES TO THE FORD ENGINEERS AS TO WHAT STEPS NEEDED TO BE TAKEN TO RESOLVE THE FAILURE. THE DEALER WAS STILL WAITING TO HEAR FROM THE ENGINEERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,600.

CAR STARTS/STOPS INTERMITTENTLY. WILL CONTINUE TO RUN AT TIMES WITH THE ENGINE SWITCHED OFF AND KEY REMOVED. INSTRUMENT CLUSTER WILL COMPLETELY BLACKOUT AT ANYTIME WITHOUT NOTICE. STARTER WILL STAY ENGAGED AFTER STARTING. STATIONARY AND MOVING WITHOUT WARNING ON THE INTERSTATE, DOESN'T MATTER WHERE IT MAY BE IT HAS BECOME DANGEROUS TO DRIVE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AT BERKLIN FORD IN BEDFORD, VA. THE MECHANIC DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN DUE TO EXPOSURE TO WATER AND THE LUG NUT WRENCH WAS TOO SMALL TO INSERT OVER THE LUG NUTS. THE NUTS HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

I WILL BE DRIVING ALONG AND COME TO A STOP FOR A TRAFFIC LIGHT STOP SIGN OR STOP TRAFFIC AND THE ENGINE WILL SHUT DOWN. ALSO IT WILL MAKE A HESITATE NOISE AND A CLUNK NOISE. RIGHT BEFORE IT STOPS. I HAVE TAKEN INTO THE FORD DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH ALL THE TEST THEY DID. SO TODAY 11/13/2017, I AM DROPPING MY CAR OFF AGAIN AT THE DEALER. THE CAR WAS IN MOTION.THIS HAS HAPPENED MAY TIMES SINCE OCT. 2017

SWOLLEN AND CRACKED LUG NUTS. I HAVE HAD TO SPEND $176.00 REPLACING LUG NUTS FOR THIS VEHICLE. THIS HAS HAPPENED TWICE IN LESS THAN THREE YEARS. I BOUGHT THIS VEHICLE NEW AND HAVE HAD TO REPLACE 19 OF THE 24 LUG BOLTS ON THE VEHICLE DUE TO SWELLING/CRACKING. I DISCUSSED THIS WITH THE LOCAL FORD DEALERSHIP ON OCTOBER 11, 2017 DURING MY SCHEDULED MAINTENANCE. THEY STATED THIS IS A COMMON OCCURRENCE AND DID NOT SEEM TO CARE. HOWEVER, THEY CHARGED ME FOR NEW LUG NUTS. WHEN THE LUG NUTS SWELL, THEY CANNOT BE REMOVED, THUS MAKING THE TIRE TOOL THAT CAME WITH THE VEHICLE USELESS. THIS MAKES A VEHICLE WITH A FLAT TIRE UNMOVABLE WITHOUT BEING TOWED. THIS ALSO STRANDS MOTORISTS ON THE HIGHWAYS. DANGEROUS! I ALSO CONTACTED FORD NATIONAL CUSTOMER SERVICE REGARDING THIS ISSUE AND THEY RESPONDED WITH A NON CARING ATTITUDE. THIS IS A DANGEROUS ISSUE CAUSED BY A FAULTY MANUFACTURING DEFECT. FORD MOTOR COMPANY, AS WELL AS YOUR AGENCY, IS AWARE OF THIS ISSUE. WHEN WILL SOMETHING BE DONE TO HOLD FORD ACCOUNTABLE FOR THE DOLLARS CONSUMERS ARE HAVING TO SPEND DUE TO FORDS NEGLIGENCE?

INDEX FINGER OF ADULT FEMALE SLAMMED IN DRIVER'S SIDE REAR DOOR RESULTED IN LACERATION REQUIRING THREE STITCHES, CRUSHING THAT TURNED TIP OF FINGER GRAY AND EVENTUALLY WHAT APPEARED TO BE THE ENTIRE LAYER OF EPIDERMIS (OUTER SKIN) CONTAINING FINGER PRINTS AND NERVE ENDINGS DIED AND PEELED AWAY AND TOOK NEARLY A YEAR TO REGAIN FINE TACTILE SENSATION TO FINGER TIP (AMAZINGLY FINGER PRINTS WILL REGROW GIVEN TIME). I FEEL THIS NEEDS TO BE REDESIGNED AS I SAW ONLINE ANOTHER COMPLAINT OF A 2013 MODEL RESULTED IN AMPUTATION, AND BECAUSE OFTEN IT IS CHILDREN WITH SMALLER FINGERS WHO USE THE BACK DOORS.

WE WERE TRAVELING IN THE CAR AT APPROXIMATELY 80 MPH. THE CAR ENGINE BEGAN TO RACE STRONGLY WITHOUT A CORRESPONDING INCREASE IN SPEED. THIS HAPPENED TWICE AND THEN A RED OIL INDICATOR LIGHT CAME ON. IT SOUNDED ALSO LIKE A HEAD GASKET BLEW ON THE 1.6 LITER ECO-BOOST ENGINE AS THERE WAS A RATTLING NOISE LIKE TUMBLING PEBBLES IN A CAN OR DRUM. WE LOST POWER. BLUE SMOKE STREAMED OUT THE TAIL PIPE OF THE CAR. WE COASTED OVER TO THE SHOULDER OF THE HIGHWAY AND CAME TO A STOP. BY THE TIME THE CAR CAME TO A STOP SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. I GOT OUT OF THE CAR AND LOOKED TOWARD THE ENGINE COMPARTMENT FROM THE PASSENGER SIDE. FLAMES WERE COMING FROM BELOW THE CAR JUST INSIDE THE FRONT PASSENGER SIDE TIRE. WE QUICKLY GOT EVERYONE AND EVERYTHING OUT OF THE CAR. THE FLAMES SPREAD VERY QUICKLY. THE FRONT HALF OF THE CAR WAS ENGULFED IN FLAMES IN APPROXIMATELY 4 MINUTES AND THE WHOLE CAR WAS CONSUMED IN ABOUT 8 OR 9 MINUTES.

EMISIONS CANISTER VALVE STICKS CAUSES ROUGH IDLE AND ENGINE HAS STALLED GOING DOWN THE ROAD. WAS ABLE TO ROLL TO A STOP IN A SAFE LOCATION. HAD TO TRY SEVERAL TIMES TO GET ENGINE STARTED.

RECALL 16S30 SIDE DOOR LATCH MAY BREAK. FORD SENT OUT RECALL MAY 2017. I HAVE BEEN WAITING SINCE THEN TO GET THIS RECALL COMPLETED. I HAVE BEEN ON A WAITING LIST SINCE THEN AT A FORD DEALER. THE DEALER STATES THAT THEY CAN ONLY GET 1 OR 2 PARTS A MONTH AND I AM ON A WAITING LIST. I CALLED FORD ON THIS ISSUE AND WAS TOLD IN BROKEN ENGLISH THAT FORD HAS THE PARTS. I MENTION THAT THERE IS A WAITING LIST FOR THE PART. AGAIN WAS TOLD FORD HAS THE PARTS. I ASKED ANOTHER FORD DEALER ABOUT THE PART SHORTAGE AND THEY CONFIRMED IT ALSO. SO MY COMPLAINT IS WHY IS FORD TAKING SO LONG TO GET THE PARTS OUT?

VEHICLE WAS IN MOTOR ON A CITY STREET, THE PROBLEM WAS THAT IT WOULD NOT COME TO A COMPLETE STOP AFTER JUST HITTING THE ACCELERATOR. TO BETTER DESCRIBE THIS, IT WAS RUSH HOUR TRAFFIC AND TRAFFIC WAS MOVING VERY SLOW SO I WOULD HAVE TO HIT THE BREAKS AFTER JUST HITTING THE BREAKS TO MOVE FORWARD. THIS RESULTED IN AN ACCIDENT WHERE I REAR ENDED THE PERSON IN FRONT OF ME. AFTER MY VEHICLE WAS REPAIRED I HAD TO RETURN IT TO THE SHOP BECAUSE THERE AN UNKNOWN MECHANICAL ISSUE, AT THAT TIME I WAS TOLD THERE WAS A RECALL WITH THE ACCELERATOR. MY BEST ASSESSMENT IS THAT THIS MAY HAVE BEEN A CAUSE FOR THE ACCIDENT. WHEN I BROUGHT THE CAR TO THE DEALER I WAS TOLD THAT THE RECALL WAS NOT ACTIVE, I DON'T KNOW WHAT THAT MEANS BUT I WOULD LIKE IT INVESTIGATED AT THIS TIME, AS THIS ACCIDENT IS NOW AFFECTING MY DRIVERS INSURANCE.

RIGHT DOOR REVIEW MIRROR GLASS SUDDENLY SHATTERED WHILE DRIVING STRAIGHT ON A CITY STREET. DID NOT PREVIOUSLY HIT OR OTHERWISE DAMAGE UNIT. LOOKED THIS UP ON INTERNET AND LEARNED THIS PROBLEM HAS OCCURRED WITH OTHERS DRIVING THEIR FORD ESCAPE.

TWICE IN TWO WEEKS, THE POWER STEERING ASSIST HAS FAILED SUDDENLY WHILE DRIVING. I WAS DRIVING IN A RESIDENTIAL AREA AT LOW SPEED AND THE STEERING WENT OUT AS I WAS TURNING LEFT. AFTER STOPPING THE CAR, I TURNED IT OFF AND THEN ON. THE POWER STEERING RESUMED.

WIPERS ARE NOT NORMAL - THEY ARE A DISTRACTION AND COULD POSSIBLY BE A ROAD HAZARD - HAS BEEN LIKE THIS SINCE WE PURCHASED - NEEDS A RECALL

WE HAD MICHELIN TIRES ON OUR VEHICLE WHEN WE BOUGHT THE VEHICLE BRAND NEW. THE TIRES WERE NEVER RIGHT. WE KEPT ASKING THEM AT THE FORD DEALER TO CHECK THEM BUT THEY SAID THEY WERE FINE. AT 32,000 MILES, THEY SAID WE NEEDED TIRES. I WAS UNDER THE UNDERSTANDING THAT 70,000 MILES WERE ON THESE TIRES. WE JUST GOT NEW TIRES FROM WALMART AND THEY WERE SAME SIZE BUT WE PUT CONTINENTAL AND IT RIDES SO MUCH BETTER. WONDERING IF THERE IS A RECALL ON THESE TIRES OR IF WE CAN GET A REFUND ON THESE TIRES. THEY ARE 235/50R18----THE TIRE ALSO SAYS E2 0203598 0213542 S2WR2. WE JUST WENT TODAY AND GOT 4 NEW TIRES AND WE HAVE 40,600 MILES ON THE ESCAPE. BUT THE TIRES WERE NEVER RIGHT. THANK YOU!!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT INDEPENDENTLY. THE CONTACT ALSO HEARD A LOUD GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE WINDOW FORD DEALER LOCATED IN SPOKANE, WA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT THEN TOOK THE VEHICLE TO FRED HILL FORD LOCATED IN SPOKANE, WA WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

DOOR HANDLES AND LOCKS RECALL. THEY SENT US A RECALL NOTICE ABOUT 6 WEEKS AGO. WE CALLED TO MAKE AN APPOINTMENT AND THEY SAID IT WOULD TAKE ABOUT 2 WEEKS TO GET THE PART AND THEY WOULD PUT US ON THEIR WAIT LIST AND CALL US. THEY HAVE NOT CALLED US AND WE HAVE CALLED SEVERAL TIMES AND THEY KEEP PUTTING US OFF WITH THE EXCUSE THAT THERE WERE SO MANY CALLS IT WAS TAKING LONGER THEN THEY EXPECTED. THEY HAD TOLD US THAT THEY PUT US AT THE TOP OF THE LIST BECAUSE WE WERE AMONG THE FIRST TO CALL. WE WONDER IF THERE IS THAT LONG OF A LIST OR ARE THEY BLOWING US OFF. MEANWHILE THERE IS A WITHIN INDUSTRY NOTE FOR A PROBLEM WITH THAT MODEL CAR WITH THE FRONT DRIVER AND PASSENGER SEATS NOT BEING SEATED CORRECTLY IN THE BODY OF THE CAR (NO RECALL NOTICE YET) AS WELL AS THE PROBLEM WITH THE DOOR HANDLES. WE GOT THE RECALL NOTICE THE BEGINNING OF MAY AND THIS IS THE BEGINNING OF AUGUST AND THE PROBLEM HAS STILL NOT BEEN RESOLVED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2017. THE DEALER (BERGSTROM FORD LINCOLN OF FOX VALLEY, 585 S GREEN BAY RD, NEENAH, WI, 54946) STATED THAT THE PARTS FOR REPAIR WERE UNAVAILABLE FOR ANOTHER 3-4 WEEKS. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED MY FORD ESCAPE CERTIFIED USED FROM A DEALERSHIP BACK IN JULY 2016, IT HAD APPROXIMATELY 26,000 MILES ON THE VEHICLE AND NO ACCIDENTS REPORTED. IN FEBRUARY 2017 THE VEHICLE STARTS HESITATING WHILE IN MOTION ON A COUNTRY STREET, ACTING AS THOUGH IT WAS ABOUT TO STALL OUT, NO WARNING INDICATORS CAME UP, ABLE TO GET TO OUR DRIVEWAY. WHEN IN OUR DRIVEWAY WE WERE ABLE TO BACK UP BUT WHEN PLACED IN DRIVE THE DASH GAVE A WARNING THAT THE VEHICLE WAS NOT IN PARK AND IT WOULD NOT MOVE FORWARD ONLY IN REVERSE. WE GOT IT TOWED BY OUR FORD WARRANTY TO A LOCAL DEALERSHIP WHERE PAPERWORK LOOKS LIKE THEY DID AN OVERHAUL ON THE TRANSMISSION. NOW IT JULY OF 2017 (56,000 MILES ON IT) WHILE DRIVING ON A HIGHWAY THE CAR BEGINS TO HESITATE AGAIN, I WAS ABLE TO GET OFF AN EXIT ON THE HIGHWAY BUT THEN MY CAR COMPLETELY STOPPED. WHEN THE ACCELERATOR WAS PRESSED NOTHING HAPPENED. NO WARNING INDICATORS AT ALL PRESENT ON DASH. I TURNED OFF THE VEHICLE AND TURN IT BACK ON AND THE CAR WAS ABLE TO MOVE AN INCH. WHEN PLACED IN THE SPORT DRIVE THE CAR COULD NOT RECOGNIZE IT IN DRIVE AS EVIDENCED BY IT DID NOT EVEN LIGHT UP THE "S" ON THE DASH TO LET YOU KNOW IT WAS IN SPORT DRIVE. FORD AGAIN TOWED MY CAR TO THE LOCAL DEALERSHIP WHERE IT IS BEING INSPECTED AS WE SPEAK. I HAVE HAD THE CAR A TOTAL OF 1 YEAR AND IT HAS BEEN AT THE DEALERSHIP TWICE FOR TRANSMISSION ISSUES. UNACCEPTABLE, THANK GOODNESS BOTH TIMES I WAS ABLE TO GET THE VEHICLE TO SAFETY, I WOULD NOT WANT TO IMAGINE WHAT WOULD HAPPEN IF I WAS ON A MUCH LARGER HIGHWAY AND THIS OCCURRED TO THE VEHICLE. THESE ISSUES ARE MAKING ME FEEL VERY UNSAFE AND UNCOMFORTABLE DRIVING THE VEHICLE, ESPECIALLY WHEN MY TWO CHILDREN ARE IN THE CAR WITH ME.

I PURCHASED A USED 2015 FORD ESCAPE ON MAY 10, 2017. I DROVE IT TO YELLOWSTONE OVER MEMORIAL DAY WEEKEND TO TEST THE VEHICLE OUT. THE TRANSMISSION WOULD SHIFT REALLY HARD AND AT 40 MPH IT SEEMED TO HESITATE WHAT GEAR TO SHIFT TO. I TOOK IT BACK TO THE DEALERSHIP, WHO SENT IT TO A FORD DEALERSHIP AND THEY RESET THE TRANSMISSION. THEY SAID THE CAR LEARNS A DRIVER'S DRIVING HABITS AND SINCE SOMEONE ELSE OWNED THE CAR IT WASN'T USED TO MY DRIVING HABITS. THE RESET ON THE TRANSMISSION HAS HELP A LITTLE, I STILL DO NOT LIKE THE WAY IT SHIFTS AT 40 MPH AND IT ALSO HESITATES TO GO AND THEN WHEN IT KICKS IN IT IS HARD TO SLOW DOWN. YESTERDAY JULY 5, 2017 I WAS DRIVING BACK TO WORK FROM LUNCH AND MY POWER STEERING FAILED. I HAD A WARNING COME ON AT THE SAME TIME I NOTICED THE POWER STEERING WAS GONE. I WAS GLAD I WAS ON A BACK ROAD OR IT COULD HAVE CAUSED AND ACCIDENT. I COULDN'T MOVE THE STEERING WHEEL. I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP. I HAVE NOT HEARD ANYTHING REGARDING THE ISSUE YET. I HAVE ONLY HAD THE CAR FOR ALMOST 60 DAYS AND I HAVE HAD IT SERVICED TWICE. I DON'T FEEL I CAN TRUST THIS CAR. MY 10 YEAR OLD VAN WITH 170,000 MILES IS MORE RELIABLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BOB FERRANDO FORD IN GIRARD, PA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE STALLED AROUND 6 PM ONE EVENING, WHEN TRYING TO ACCELERATE. WAS ABLE TO GET IT BACK IN DRIVEWAY. 6 HOURS LATER TRIED TO DRIVE IT AGAIN, AND IT STALLED, ON ACCELERATION. WAS ABLE TO GET IT OUT OF THE INTERSECTION AND COULD NOT START THE CAR AGAIN. HAD IT TOWED TO THE MECHANICS AND THEY SPENT THE DAY TRYING TO RECREATE THE PROBLEM AND COULD NOT.