EN

2015 Ford Focus Bev 5 HB FWD

8
Recalls
629
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.1%

Complaints
Recalls

629 Complaints

for 2015 FORD FOCUS BEV
02/01/2022
Components: STEERING
Incident Date: 01/31/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

I was driving home from work when I got a "steering fault" notification, followed by very limited control over my vehicle's steering system. I was going between 55-65 miles, as I was on an expressway, and came very close to colliding with other vehicles on multiple occasions. I was able to make it home and then when I went to drive it to the shop for repairs, I received the "steering loss" notification and I could no longer move my vehicle. There are quite a few noted complaints about Ford's power steering assist failing with the Focus and many other models.

01/27/2022
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97FL******
Summary

Vehicle looses all power while driving on freeway. Gas guage inaccurate, after filling gas and driving 150 miles it is out of gas without warning and will loose power under any operating condition. This has happened numerous times.

01/23/2022
Components: STEERING
Incident Date: 01/21/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

I started to notice a rubbing sound when I would turn the steering wheel. I also noticed when I turned the wheel to the right, there was a slight hesitating resistance. A week later, I was going down the highway about 70 mph, when a warning message popped up “power steering fault”. At that moment, the steering completely lost power and it was difficult to steer. Going at that speed on a busy highway was very dangerous. Without any power steering, in heavy traffic, I had to manually steer my way from the speed lane to the right outer lane to take the exit. I had to cancel mission, turn around and go back home, hoping to get back safely. I was put at risk and so were other folks on the road, that day. I haven't taken my car for repair yet.

01/07/2022
Components: STEERING
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f28fl******
Summary

The contact owns a 2015 Ford Focus. Four years ago, the contact stated that while driving at 40 MPH, excessive force was needed to steer his vehicle without warning. The vehicle was taken to a dealer and the rack and pinion were replaced. Recently, the contact stated that while driving at various speeds, an abnormal creaking noise would emit from the power steering without warning. The vehicle was towed to Woody Sander Ford (235 W Mitchell Ave, Cincinnati, OH 45232) and he was informed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle; the contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 38,000.

01/04/2022
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f28fl******
Summary

Check engine light went on 2 minutes later a notification came on dash saying transmission hot safety pull over for 5 mins. Sat there for an hour scared to drive it cause I didn't want to make worse. When I went to drive home it struggles shifting into 1st and not even 3 mins after it shakes into 2nd gear it notifies me that transmission is hot to pull over. I will not drive it afraid it could catch fire and won't shift Car in a shopping plaza waiting to tow to house. Called 2 shops in Canton Ohio and they both said not a shop in town would touch the dual clutch transmission to take it to ford.

12/29/2021
Components: STEERING
Incident Date: 12/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated that while starting the vehicle, the power steering assist failed, and the steering wheel locked up. The vehicle was towed to the dealer and diagnosed with electric power steering module failure. The electric power steering module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

12/22/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

My 2015 ford focus has continually stopped in traffic causing a safety risk to other drivers and myself. I've taken it in for recalls and repairs but the problem still exists. The front rail hp switch was replaced and the hp fuel pump was replaced too. I'm afraid for people and my life. I have googled the problem and I see thousands of people have the same problem and can't get it fixed without dumping thousands of dollars into it. This has gone too far. I need help. Please. I'm old and not rich.

12/14/2021
Components: POWER TRAIN
Incident Date: 12/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

CLUTCH ASSEMBLY part of Ford recall. This vehicle had CLUTCH ASSEMBLY recall repair in 2017, 2018, 2019. I purchhased in Jan 2019 & NO info regarding ongoing SAFETY issue of this CLUTH ASSEMBLY failure was ever disclosed to me by dealership, King's Ford Cincinnati, Ohio! I now am told it needs the 4TH repacement of CLUTCH ASSEMBLY @ the cost to me of over $1800.00!. This is a total failure on Ford Company & the dealership that sold me this car without disclosure! I am on a fixed income, senior citizen with an active life to live and should not have to endure the cost or more importantly the SAFETY ISSUE on this vehicle.

12/12/2021
Components: POWER TRAIN
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

We have brought the vehicle in twice to the dealership, once at 30k miles and another at 64k miles for a clutch replacement in the automatic transmission due to shuddering. It is now at 88k miles and the clutch is shuddering again. Ford reuses to fix the problem even though this is the third instance of this issue occuring. This shuddering makes merging unsafe as the vehicle hesitates and the car jerks back and forth. It extreme cases, it causes motion sickness to the passengers. Shuddering takes place up to third gear which does not help the driver concentrate and negotiate traffic if the car is shaking or jerking back and forth. There is a constant fear that the vehicle will just fail in the middle of traffic and we will be stranded. No illuminated lamps on the dash board to indicate a potential code. As stated before this vehicle has been brought to Ford twice already and the part they replaced keeps failing at roughly every 30k miles. We have tried to work with Ford to have them fix the problem but instead of replacing the faulty part they now want to charge us $2500 dollars. Why does the transmission seem to fail at every 30k miles? The dealership does not return our calls: we have called roughly 10 times and left messages. When calling Ford directly they state we have to bring it to the dealership, the same dealership which does not return our calls. Having a component in the transmission that makes it unsafe to drive is unacceptable. What makes it even more unacceptable is the fact that Ford has replaced this part 2 times already and it is failing again just 30k miles later, but now it somehow is not covered under the part warranty.

12/06/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle the engine would stall while idling causing the driver to restart the engine while in traffic. The vehicle was then taken to the local dealer who performed a reprogramming of the powertrain control module under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). Approximately one week later the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed that the canister purge valve was faulty and needed to be replaced. The contact was told that the repair cost was not covered under the recall although the failure and the failure part was listed in the recall that was previously serviced the week before. The manufacturer was then contacted regarding the failure but no assistance was provided. The failure mileage was 92,800.

11/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

I financed this car with Wii Auto in Arizona , I have had work done multiple times trying to fix the problem and nothing Wii auto mechanic or Ford dealership can figure out the problem. Every time I get my car out the shop and spending all this money “to fix the problem” my car does the same thing. My car will shut off while I’m driving because it thinks it’s over heating. I’ve had my battery replaced, fuel pumps/modules replaced, coolant tank replaced, everything they can thing of. I haven’t drove my car in months and I’m still making payments because when I try and talk to the dealership they basically say oh well, the car in my eyes was sold to me as a lemon my car has been in the shop more times than I can think. I have all the paperwork and I feel so helpless because every time I try and talk to Wii Auto they just brush me off like it’s not a major problem. I almost lost my life in this car because it shut off while I was driving in the freeway. I’ve even gotten loaner cars from this dealership when they were “working on my car” and they’ve done the same things like shut off on me or even almost cost me my life because the back tires were literally coming off the car. I’m in need of help. I’m tired of making payments on a car I haven’t even got to drive. I had to literally go and financed a whole Different car from a different dealership because Wii Auto won’t help.

11/21/2021
Components: POWER TRAIN
Incident Date: 11/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

I have read multiple reports on ford focus from 2012 and newer having the same issue as me. I was driving one day and the car started to rev, shake and drastically slowed down then the check engine light came on as I was almost rear ended. I took an obd reader and got code P07A5 came back to transmission friction element B stuck on. I Have found I’m not the only one with this issue I feel ford should be responsible to fix this problem before someone gets hurt or killed from the car just at random not wanting to go and shake violently. My car only has 89,000 miles for a 2015 it shouldn’t be having this kind of problem already.

11/09/2021
Components: POWER TRAIN
Incident Date: 11/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3k27fl******
Summary

The contact owns a 2015 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that while driving at 55 MPH, the "Brake fluid level low" warning message was illuminated. The vehicle was taken to an independent mechanic and diagnosed with transmission control module failure. The mechanic informed the contact to take the vehicle to a dealer for repair. The vehicle was towed to the dealer, but the dealer informed the contact that it would be 2–3 days before the vehicle could be diagnosed. The vehicle was not repaired and was towed to the contact's residence. The contact also contacted another dealer, Dick Smith Ford (9505 E State Route 350, Raytown, MO 64133). The dealer informed the contact that the transmission control module was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,900.

11/04/2021
Components: POWER TRAIN
Incident Date: 10/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

Loss of power to transmission, extended warranty not honored on repair

11/01/2021
Components: POWER TRAIN
Incident Date: 10/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f2xfl******
Summary

A message keeps coming up on my car saying that the Transmission is over heating and my car is will stall out and stop driving

11/01/2021
Components: POWER TRAIN
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35-45 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving uphill and while driving at slower speeds. The contact stated that the vehicle would also hesitate to respond when accelerating from a complete stop. The contact stated he received an unknown recall notification from the manufacturer for transmission control module failure however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 52,000. Parts distribution disconnect

10/12/2021
Components: POWER TRAIN
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21FL******
Summary

Transmission stopped working after overheating of engine. Clutch stopped working as well.

10/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

The door latch on my driver side rear door just stopped working and it won’t shut at all.

09/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f24fl******
Summary

The contact owns a 2015 Ford Focus. The contact stated that she had discovered that her vehicle had been placed under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact took the vehicle to a dealer; however, upon return of the vehicle, the contact stated that the vehicle stalled while driving home at 35 MPH. The contact stated that the check engine warning light had illuminated the instrument panel and that the vehicle eventually restarted after multiple attempts. The dealer was notified of the failure and an appointment was made to have the vehicle serviced. The failure persisted and the contact had the vehicle towed to the dealer. Once the vehicle was back in the possession of the dealer, they informed her that due to the size of the fuel tank, they could not repair the vehicle. The contact was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 66,844.

09/23/2021
Components: BACK OVER PREVENTION
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated while reversing out of her driveway, the “Contact Dealership” appeared on the rearview camera of the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 77,000.

09/16/2021
Components: STEERING
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

The steering assist on on our 2015 Ford Focus failed at 35,000 miles as I was backing out of the driveway. The steering fault was indicated on the dashboard and the car became very difficult to steer. Had I been driving on the street or expressway this very well could have resulted in a serious or even fatal accident. I checked with the dealer to see if a Ford safety recall had been issued. There was no safety recall on this year Focus. Sure seems like Ford should issue a safety recall regarding this issue since there is one for the 2014 Ford Focus and other Ford cars. It is the same steering assist unit. The car was undrivable, of course, and the local authorized Ford dealer charged me $2,470 to replace the steering gear. It was in the shop for more than a week. My wife and I are retired on a fixed income and an unexpected $2,470 expense is devastating to us. We bought this car hoping to keep it forever and save money along the way. After dealing with the defective transmission, sync that doesn't, radio and brake repairs we see now this was a big mistake. My grandfather built Model Ts in Detroit and both of my parents were Ford employees in Dearborn their entire adult life. We have always been a Ford family. I will never buy another Ford.

09/14/2021
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 09/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

While driving to work, my transmission started to slip. On the freeway, if I pressed the gas pedal, my car would NOT go faster. Instead, my engine would rev to almost redline and my car would continue to coast, but loose momentum. Once the transmission downshifted to a lower gear, then the transmission would begin to work. Once I got into the City, I almost rear ended someone when the transmission surged. I was pushing the gas through an intersection, and suddenly my car lurched forward, the tires squealed, etc. I had to slam on my brakes to avoid slamming into the car in front of me.

09/09/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADp3e22fl******
Summary

My car shut off randomly in the middle of lane and on the highway too. My car show "system fault". Didn't start until I put a new battery. The next day it happened again it show again "system fault". So I change a wire sensor that connects to the battery. It work then while you are driving it stop or when you are parked too. I really don't want to drive I'm afraid I get into a accident while on the road.

09/04/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21FL******
Summary

The vehicle is slow to move when put into gear, (or from a stopped position on the road), and then suddenly lurches forward. This has been reported to several FORD car care centers but they do nothing about it and expect the driver to "adapt" to the way the car handles. This can cause an accident when making a turn from a stop because there is no acceptable predictability of it happening.

08/31/2021
Components: POWER TRAIN
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated while accelerating from a traffic light, the clutch failed to operate as designed. The contact was unaware if any warning lights were illuminated. The contact stated she heard an abnormal noise. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but continued to experience failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.

08/27/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3k27fl******
Summary

RPM jumps when pedal is not pushed. Car has issues going into reverse. TCM issues.

08/23/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1faDP3K29FL******
Summary

The engine on the car stalled shortly after the vehicle purchase from a local dealer (within less than two weeks), The dealer claimed that he never had a such issue, I had to get the car towed to a local Ford dealership then they found out the issue was the purge valve sticking causing negative pressure in the gas tank, so they ended up replacing the purge valve and updated the PCM which should have been addressed by the Safety Recall 18S32 & Safety Recall 19S22. What makes me confused is that when I did VIN lookup , my car was not affected, however the issue I had seems to be the exact match of those two recalls I mentioned. I nearly paid $800 after tax and this seems quite upsetting after I found out Ford had to recall nearly 1.5M cars for the same issues which excluded my vehicle. Is there anyway appeal this issue? I highly believe that Ford is responsible for those two issues I had to pay for. I attached the dealer invoice that explained what they did to fix the car.

08/18/2021
Components: POWER TRAIN,ENGINE
Incident Date: 07/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated the vehicle failed to accelerate over 25 MPH. The vehicle was jerking while shifting gears. The vehicle overheated and shut down however, the vehicle was restarted. The check engine warning light was illuminated. The transmission warning message was displayed. The vehicle was taken to the local dealer on several occasions and diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 72,664.

07/22/2021
Components: POWER TRAIN
Incident Date: 01/14/2019
Crash: No
Fire: No
Summary

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered without warning. The contact then received notification of NHTSA campaign number: 18V169000 (Power train). The vehicle was taken to a local dealer where the recall was serviced, and the clutch was replaced. The vehicle was repaired however, the failure recurred a year later. The contact then took the vehicle back to the dealer where it was diagnosed with the clutch needing to be replaced. The manufacturer had been informed of the failure and informed the contact that they could not assist due to the warranty being expired. The failure mileage was approximately 82,000.

07/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/24/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3FE4FL******
Summary

I hit a deer, lost control of my vehicle and rolled it twice. None of my air bags deployed and my 911 assist never dialed 911.

07/01/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

Faulty cannister purge valve causing rough idle, stalling. Code P1450. Dealership has "fulfilled" recall requirement by re-flashing the ECU, without our knowledge or permission. Now that part is actually failing, they will not fix under the recall. This is a KNOWN problem and they try to "fix" is for free while its still working so they can make money off it later.

06/30/2021
Components: POWER TRAIN
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3n21fl******
Summary

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light had been illuminating from the time the vehicle was purchased. The vehicle was taken to the dealer, where no issue was found. The contact also stated that the vehicle failed to reverse when the gear shifter was shifted into reverse. There were several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 11,000.

06/28/2021
Components: STEERING
Incident Date: 06/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated while driving 55 MPH, the steering box started making a grinding sound. The vehicle became difficult to steer. There were no warning lights illuminated. The contact stated he was able to drive the vehicle to the dealer and it was diagnosed with the steering box needing to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was 72,254.

06/23/2021
Components: STEERING
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens

06/23/2021
Components: POWER TRAIN,ENGINE
Incident Date: 06/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated while driving 55 mph, the check engine warning light was illuminated and the RPM started to rise. The contact also stated it the vehicle was rough when shifting gears. The contact was able to drive to his residence. The contact called a local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

06/19/2021
Components: POWER TRAIN
Incident Date: 06/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N27FL******
Summary

Car shifts bad then makes noise and light comes on for engine so park car shut it off wait a few mins and crank again but it won't go still

06/14/2021
Components: POWER TRAIN
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

Code error P07A3 Transmission FORK A, car is jerking and gears 3 and 4 are getting stuck!

06/12/2021
Components: POWER TRAIN
Incident Date: 06/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3n29fl******
Summary

on multiple occasions, the transmission will shudder. this shudder occurs between 1st and 2nd and/or 2nd and 3rd gears. a few times, while driving in the snow, after some tire spinning or sliding, the transmission either slipped from a high gear or froze while driving on the highway at highway speeds. i have been told by Ford and the dealer that the clutch system has already been replaced under the recall and i would now need to pay for repair. along with the clutch recall, there was also a recall on the software component, and i don't believe that has been replaced. there are no warning lamps or messages with this malfunction

06/07/2021
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 05/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

Upon entering Interstate highway 66, my car started jerking and the RPM gage was fluctuating and loosing power. A tractor trailer swerved and blew the horn. My car shut off on me in the right lane. I was able to restart and drive toward the shoulder and a warning light states “Transmission Overheating Stop Safely”. I took it to my certified mechanic and it read code P0460. When he lift the car, the gas tank is sunk in. Back in summer 2019 there was a recall on the “purge valve” and we notified them in 2020 that the car stared jerking and acting like it wanted to shut off. Again the code #P0460 same part and they said the warranty on the valve expired they can not reopen the recall. Now my gas tank is caved in and the car is stalling out on the highway getting worse. Ford Motor company keeps brushing us off and not concerned about the safety of their vehicle.

06/04/2021
Components: STRUCTURE
Incident Date: 05/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3n28fl******
Summary

weld came loose from frame.

05/27/2021
Components: POWER TRAIN
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered however, the vehicle never lost motive power. The contact also stated that water was leaking from the bottom of the vehicle. The contact had the vehicle serviced under NHTSA campaign number: 18V169000 (Power Train) prior to the failure. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The dealer updated the engine module to keep up with the rpm's however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.

05/20/2021
Components: POWER TRAIN
Incident Date: 05/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

While driving in traffic, car started lurching, speed slowing down check engine light came on doing about 20 miles, barely made it to my home. Went from about 30 miles speed to barely 20. No warning, just started lurching and shuddering. Was on recall for clutch work was done on Sept 19, 2020.

05/17/2021
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 05/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27FL******
Summary

There have been several instances, while driving highway speed limits and when braking, the car accelerates for a few seconds before the vehicle brakes and slows down. This can be very dangerous especially if traffic stops unexpectedly. I have a couple close calls. There weren't any warning lamps given and I have not taken it in to dealership to examine. I have not inquired with dealership mechanic if this was an occurrence they have encountered.

05/12/2021
Components: POWER TRAIN
Incident Date: 01/07/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE SLIPPED OUT OF GEAR WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND STRIKING ANOTHER VEHICLE. THE PERSON WHO WAS STRUCK WAS THE ONLY INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A STORAGE FACILITY WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

05/10/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE5FL******
Summary

MY CAR HAS A CHECK ENGINE LIGHT WITH CODE P1450. THIS PROBLEM OCCURRED IN 2019 AND WAS ADDRESSED BY REPROGRAMMING THE PCM. IN 2021 I GOT THE SAME CODE AND NOW THE PURGE VALVE IS STUCK OPEN. I NOTICED THAT AFTER ADDING FUEL THE CAR HAD TROUBLE STARTING UP UNTIL I GAVE IT A LITTLE EXTRA GAS. I WAS ADVISED NOT TO DRIVE THE VEHICLE AS IT MAY STALL, SUDDENLY GO INTO LIMP MODE, OR THE FUEL TANK MAY COLLAPSE. I WOULD LIKE TO NOTE THAT ALL OTHER FOCUSES OF THIS GENERATION HAVE RECEIVED A RECALL ON THE PURGE VALVE, BUT EXCLUDING MY ENGINE THE 1.0. A LOT OF DIGGING INTO FORUMS HAS SHOWN ME THAT MANY 1.0 OWNERS HAVE HAD THIS PROBLEM WITH THEIR FOCUS. QUITE SHADY TO RECALL ONLY SOME OF THE FOCUSES WHEN IT SEEMS THAT IT'S A COMMON PROBLEM WITH ALL ENGINE VARIATIONS.

05/07/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FORWARD FROM BEING STATIONARY, THE VEHICLE HESITATED AND THEN ACCELERATED INADVERTENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

05/04/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED AND SHUDDERED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT AFTER PICKING UP THE VEHICLE, THE FAILURE RETURNED. THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE CANISTER PURGE VALVE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED HER A TRADE FOR THE VEHICLE WHICH SHE DECLINED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,040.

05/03/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

ENGINE STALLS WHILE DRIVING IT AND WON'T START BACK WITHOUT WARNING IT USE AFTER PUTTING GAS IN IT I SEEN WHERE THEY ARE RECALL 2012-2018 FORD FOCUS CPV BUT WHEN I PUT THE VIN IN IT DOESN'T SHOW UP BUT MY IS DOIN THE SAME THING

05/03/2021
Components: POWER TRAIN
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED TO UPSHIFT AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513)275-1048) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

04/25/2021
Components: POWER TRAIN
Incident Date: 04/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

THE CAR WAS PARKED AND IT REFUSED TO GO IN REVERSE OR IN DRIVE.

04/21/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L98FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT'S SON WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS FUEL TANK FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 59,969.

04/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25FL******
Summary

MY CAR IS STALLING WHILE IN MOTION AND AT A IDLE. IT WILL STALL AFTER SITTING IDLE FOR ABOUT 15 MINUTES. I HAVE BROUGHT IT TO A FORD SERVICE CENTER AND THEY REFUSED TO FIX THE RECALL BECAUSE THE DIAGNOSTIC MACHINE DID NOT SHOW A CODE WHEN THE CAR WAS HOOKED UP TO THE MACHINE.

04/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

TRANSMISSION HE RUNS WELL IN FIRST AND SECOND PERFECTLY AND IN THIRD SKATES

04/02/2021
Components: POWER TRAIN
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

MY 2015 FORD FOCUS STARTED SHUDDERING IN ITS SHIFTING ABOUT A A YEAR AFTER I GOT THE CAR USED IN 2018, IT'S ALOT WORSE NOW. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND WAS REFUSED...THEY DID A RESET OF SOME SORT BEFORE THEY TEST DROVE IT AND IT DIDNT SEEM TO SHUDDER LIKE IT DOES WITH ME, THE FORD EMPLOYEE EXPLAINED TO ME MY CAR DIDNT QUITE MEET THE MARK TO WHERE THEY CAN OFFER ME THE REPAIR. AFTER THIS I THOUGHT ALRIGHT HE RESET SOMETHING AND NOW MY CAR IS A LITTLE BETTER...COUPLE HUNDRED MILES LATER IT'S BACK REAL BAD FROM START TILL 3RD GEAR EVERY GEAR SHUDDERING AND STUDDERING JUMPING SHAKING VIOLENTLY, I TOOK IT BACK TO THEM, SAMETHING...IF I DO THIS AGAIN I'LL GET IT IN WRITING THAT FORD STATES MY VEHICLE IS FINE AND GO AHEAD AND GET A LAWSUIT GOING.

03/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3KE7FL******
Summary

THE PUSH OPEN GAS COVER WON'T OPEN LEAVING ME STRANDED AT GAS STATION.

03/19/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

THE TRANSMISSION IS NOT SHIFTING GEARS PROPERLY. WE TOOK IT TO THE MECHANIC AND HE SAID THAT IT IS A COMPUTER PROBLEM. THE ONLY THING THAT CAN SOLVE THE PROBLEM IS A MASTER RESET. THE MECHANIC SAID THAT THAT IT IS NOT SOMETHING THAT CAN BE FIXED AND THE VEHICLE SHOULD BE RECALLED.

03/12/2021
Components: POWER TRAIN
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

ON 2/15/2021 WHILE IN MOTION AND UNDER ACCELERATION EVENTS ON THE HIGHWAY OR THE CITY STREETS, THE THROTTLE WILL BECOME COMPLETE UNRESPONSIVE AND ENGINE WILL HAVE COMPLETE LOSS OF POWER. DEALER CONFIRMED CONCERN AND STATED THAT THE MECHANICAL ACTUATORS IN THE TRANSMISSION WHICH CONTROL THE CLUTCH AND CLUTCH NEED TO BE REPLACED. FORD ALREADY HAS A CLASS ACTION LAWSUIT FOR THE TRANSMISSION, HOWEVER THE CLUTCH ACTUATORS IS NOT PART OF THE EXTENDED COVERED THAT FORD OFFERED.

03/11/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE SCARF SHE WAS WEARING BECAME CAUGHT IN THE DRIVER'S SIDE DOOR AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVER'S SIDE DOOR. THE CONTACT EXITED THROUGH THE PASSENGER'S SIDE DOOR. THE FLASHERS WERE ILLUMINATED. THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

03/08/2021
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

CAR WILL NOT START AFTER GAS IS PUT INTO THE CAR. TAKES A FEW TIMES TO START IT BACK UP AND WILL STALL IF NOT THROWN INTO DRIVE REAL QUICK AND SPEED OFF. RPM'S WILL CONSTANTLY RUN UP. TAKES A LOT OF POWER TO PICK UP SPEED OR GO UP A HILL.

03/01/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3KE3FL******
Summary

I STARTED THROUGH A BUSY INTERSECTION ON A GREEN LIGHT. THE CAR LOST POWER STEALING IN THE INTERSECTION. I BLOCKED TRAFFIC FOR SEVERAL MINUTES BEFORE I COULD GET ASSISTANCE TO MOVE THE CAR OUT OF THE WAY. NO ONE HIT MY CAR BUT IT WAS A DANGEROUS SITUATION.

02/28/2021
Components: POWER TRAIN,STRUCTURE
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION

02/22/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

THIS CAR CUT OFF WHILE DRIVING IT HAS BEEN TAKEN TO THE FORD PLACE IN COVINGTON GEORGIA THE PROBLEM IS STILL HERE ALMOST COST ME MY LIFE CUT WHILE ENTERING INTO TRAFFIC IT HAPPEN OFTEN I AM PAYING ON THIS CAR MY JOB CLOSE DO TO COVID I NEED THIS CAR TO RUN BETTER SO I CAN WORK

02/06/2021
Components: POWER TRAIN
Incident Date: 02/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

CAR WILL LURCH AND SHUTTER FROM TAKEOFF PROCEEDING THROUGHOUT 1ST TO 2ND GEAR AND FROM 2ND INTO 3RD, ALSO WHILE ACCELERATING AFTER SLOWDOWN WHILE EITHER IN TRAFFIC OR WHILE ACCELERATING OUT OF CORNERS. WHEN SHIFTING INTO REVERSE FROM A COMPLETE STOP THE CAR WILL SOMETIMES NOT ENGAGE REVERSE AND SEEM TO CATCH NEUTRAL AND JUST REV AND ROLL BACKWARD OR FORWARD DEPENDING ON INCLINE. THE CAR WILL SOMETIMES CATCH REVERSE AFTER A FEW SECONDS OF REVVING, OTHER TIMES I HAVE TO SHIFT INTO NEUTRAL AND BACK INTO REVERSE FOR IT TO ENGAGE THE GEAR

02/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

THE TRANSMISSION THE GEARS WONT GO INTO REVERSE THERE WAS A RECALL ON TRANSMISSION CLUTCH STILL DIDN'T FIX THE PROBLEM ITS NOT EVEN 5 YEARS I HAVE HAD IT

01/26/2021
Components: POWER TRAIN
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XFL******
Summary

THE TRANSMISSION ON MY CAR HAS BEEN OCCASIONALLY STUTTERING AND OVERHEATING AT LOW SPEEDS AND HIGH SPEEDS. FORD HAS AN EXTENDED /TSB FOR THE TRANSMISSION REGARDING THE VERY SAME PROBLEM. HOWEVER THEY REFUSE TO SERVICE MY CAR EVEN THOUGH IT FALL WITHIN THE MILEAGE AND YEAR. REASON IS BECAUSE THE CAR WAS INVOLVED IN AN ACCIDENT LAST YEAR WHICH HAD NOTHING TO DO WITH THE DRIVETRAIN AND THEY HAVE CANCELLED ALL WARRANTIES REGARDING THE CAR.

01/25/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

DRIVING ENGINE WILL STALL AND ENGINE WON'T START IF YOU GET GAS. PURGE VALVE IS NOT WORKING CORRECTLY AND THERE ISN'T A RECALL CURRENTLY ON THIS CAR BUT ON OTHERS 2012-2018 FOCUSES.

01/21/2021
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

HELLO, MY NAME IS [XXX]. I AM EMAILING YOU BECAUSE I HAVE A BIG PROBLEM/CONCERN. MY CAR HAD A RECALL ON SOMETHING IN THE TRANSMISSION. SO IN APRIL OF 2019 I TOOK MY CAR TO THE SHOP AT CARMEN FORD IN NEWCASTLE, DE WHERE I PURCHASED MY CAR FROM. WHEN I TOOK IT THERE THE CHECK ENGINE LIGHT FOR THE RECALL HAD CAME ON AND IT WAS JERKING. THEY CLAIM THEY FIXED IT. WELL IN THE BEGINNING OF DECEMBER 2019 MY CHECK ENGINE LIGHT CAME ON WITH THE SAME CODE AND WAS JERKING AGAIN. I TOOK IT BACK TO CARMEN FORD. THEY HAD MY CAR THREE WEEKS AND THEY SAID ALL THEY HAD TO DO WAS RESET TWO THINGS THAT WEREN'T MATCHING UP. THE SAME DAY I PICKED IT UP I HAD TO TAKE IT BACK BECAUSE IT WAS STILL JERKING. THEY HAD MY CAR TWO IN A HALF MORE WEEKS THAN CALLED ME AND SAID THAT 4 TECHS DROVE MY CAR AND THEY HAD NO PROBLEM AND IT WASN'T JERKING. SO I WENT UP THERE AGAIN ON JANUARY 13,2020 AND DID A RIDE TEST WITH BILL WHO AT THIS TIME HAD NOTICED THE JERKING MY CAR WAS DOING THAT I WAS TALKING ABOUT. WE TURNED AROUND AND WENT BACK TO CARMEN FORD WHERE HE SAID HE WILL LET THE TECHS NO IT'S JERKING NOW. TWO DAYS LATER HE CALLED ME AND SAID THE TECH DID A SHUTTER TEST AND IT'S NORMAL. HE SAID THAT SOMETIMES FORD CARS DO THE JERKING AND THAT IT IS NORMAL. I EXPLAINED TO THEM IT HAS ONLY DONE IT THESE TWO TIMES THAT MY CHECK ENGINE LIGHT CAME ON WITH THIS RECALL THING. HE SAID THERE IS NOTHING ELSE TO DO AND MY CAR WAS READY FOR PICK UP. I PICKED UP MY CAR ON FRIDAY, JANUARY 15,2020. WHEN I PICKED IT UP IT WAS MAKING A LOUDER NOISE THAN HAD BEEN, STILL JERKING VERY BAD AND NOW WILL NOT REVERSE. I CALLED THE SERVICE SHOP AT CARMEN FORD SATURDAY MORNING JANUARY 16,2020@ 10:30AM AND THEY BASICALLY BLEW ME OFF. THIS IS MY ONLY VEHICLE AND I HAVE TWO YOUNG CHILDREN THAN I HAVE TO DRIVE WITH IN THAT CAR AND I DON'T FEEL IT IS SAFE AND THEY ARE REFUSING TO FIX ANYTHING BUT KEEP TELLING ME IT'S FINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/17/2021
Components: WHEELS
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20FL******
Summary

FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16', 19MM, 21MM. THE LUG NUT SIZE IS SOMETHING IN BETWEEN THESE. THE LUG WRENCH THAT CAME WITH THE VEHICLE IS 3/14' AND FITS THE WHEEL LOCK ADAPTER THAT CAME WITH THE VEHICLE.

01/15/2021
Components: POWER TRAIN
Incident Date: 08/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

2015 FORD FOCUS SHUTTERS UPON ACCELERATION. THE CLUTCH ASSEMBLY FOR THE AUTOMATIC TRANSMISSION NOW HAS TO BE REPLACED FOR THE THIRD TIME IN OWNING IT LESS THAN 4 YEARS. FORD WILL NOT PAY FOR THE REPLACEMENT AND THERE SHOULD BE A RECALL.

01/14/2021
Components: POWER TRAIN
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY DOWNSHIFT INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS THEN NOTIFIED THAT HER VEHICLE WAS PLACED UNDER RECALL FOR NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE VEHICLE WAS REPAIRED AT GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407). DESPITE THE RECALL REPAIR, THE CONTACT STATED THAT THE FAILURE PERSISTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS THEN INFORMED THAT THE RECALL WAS A ONE-TIME REPAIR AND WAS OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS ONLY SUPPOSED TO LAST A YEAR. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

01/12/2021
Components: POWER TRAIN,ENGINE
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

FROM A STOP,VEHICLE SEEMS TO SHUDDER AS IT SHIFTS FROM 1 TO 2, AND 2 TO 3

12/29/2020
Components: POWER TRAIN
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURNED OFF AND RESTARTED THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT STATED THAT AFTER RESTART, THE VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOTOR CLUTCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE THEN WAS TAKEN TO AUTONATION FORD KATY (20777 KATY FREEWAY, KATY, TX 77450, (281) 305-8949) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT WARRANTY ON THE VEHICLE WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,500.

12/27/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 12/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

THE CAR HAS A HARD TIME ACCELERATING AND ALMOST ALMOST DOESNT SOMETIMES. THE ENGINE WAS SILENT BUT NOW THE ENGINE SEEMS KIND OF LOUD WHEN STARTING UP. THE CAR WAS IN MOTION ON THE STREET.

12/25/2020
Components: VISIBILITY/WIPER
Incident Date: 12/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

WIPERS DON'T SHUT OFF WHEN CARED IS OFF AND DON'T TURN ON SOME TIMES WHEN I DRIVE AND IT RAINING HARD OR SNOWING

12/23/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/18/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3K21FL******
Summary

PARKED THE CAR, TURNED MOTOR OFF, SMELLED SMOKE, RELEASE INSIDE HOOD, MORE SMOKE COMING FROM UNDER HOOD, COULD NOT OPEN HOOD UP,FLAMES STARTED SHOOTING OUT, CALLED 911 WHO CALLED FIRE DEPARTMENT, SEVERAL SMALL EXPLOSIONS BEFORE FIRE DEPARTMENT, WHOLE FRONT CAR ENGULFED IN FLAMES. VEHICLE JUST TURNED 21000 MILES, H.AD NOT BEEN DRIVEN FOR A CAR SINCE I HAD 2 SURGERIES FOR FRACTURED FEET AND JUST STARTED DRIVING SEVERAL WEEKS AGO. DID DAMAGE TO MY SONS MOTOR HOME AND DRIVEWAY. VEHICLE HAD BEEN GARAGE KEPT SINCE NEW AND NO MAINTENANCE PERFORMED ON VEHICLE OTHER THAN 1 RECALL WHICH DEALER TOOK CARE OF IT IN 2/2020. LUCKLY NO ONE HURT. VEHICLE WAS STATIONARY AND JUST SHUT OFF WHEN INCIDENT OCCURRED. CAN GET PHOTOS FROM MY DAUGHTER-IN-LAW AS I DIDN'T TAKE ANY AT THE TIME. VEHICLE HAS BEEN DECLARED A TOTAL LOSS.*DT*JB

12/11/2020
Components: POWER TRAIN
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 20-25 MPH, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE. THE DRIVER PULLED OVER AND CONTINUED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V169000 (POWERTRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,417.

12/10/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

WHILE DRIVING MY CAR OR EVEN ALLOWING MY CAR TO IDLE IT STARTS SHAKING AND WILL SHUT OFF. ONCE IT IS OFF IT IS VERY HARD TO GET AND KEEP IT STARTED. ONCE I DO GET IT STARTED I HAVE TO REV THE ENGINE BETWEEN 3K AND 4K RPM JUST TO GET IT TO STOP DOING THIS. I FIRST THOUGHT IT WAS ONLY WHEN PUTTING FUEL IN OR IDLING BUT IT IS HAPPENING ALL THE TIME. I USED INJECTOR CLEANER AND OCTANE BOOSTER TO TRY TO HELP BUT IT IS NOT WORKING. IT IS THROWING A FUEL ISSUE WHEN PUT ON THE DIAGNOSTIC. IT HAPPENS TO THE POINT WHERE I CANNOT SAFELY DRIVE MY CAR. THE DEALERSHIP STATED IT IS PROBABLY THE CANISTER PURGE VALVE BUT MY VIN IS NOT LISTED ALTHOUGH IF FALLS WITHIN THE YEAR OF THE RECALL.

12/10/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

WHILE DRIVING MY CAR THE CENTER DISPLAY WHICH HAS MY ODOMETER AND DIGITAL SPEED AS WELL AS ANY WARNINGS FOR MY CAR SHOWED LINES ACROSS IT AND IT IS DIFFICULT TO READ. IN RESEARCHING IT I FOUND THIS IS A COMMON OCCURRENCE WITH THESE CARS AND IT WILL EVENTUALLY GO COMPLETELY BLACK AND NOT WORK AT ALL.

12/03/2020
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN PLACED IN PARK. THE CONTACT STATED THAT THE VEHICLE STARTED WHILE IN NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EITHER JERK OR STALL UPON DEPRESSING THE ACCELERATOR. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ACTUATORS AND DUAL CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,768.*DT

12/01/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

THE CAR FEELS LIKE LOTS LACKING FUEL AND IT STARTS TO DIE.

11/25/2020
Components: AIR BAGS
Incident Date: 11/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNED A 2015 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS AT A STAND STILL FOR A TRAFFIC LIGHT, WHEN ANOTHER VEHICLE REAR ENDED HER, WHICH FORCED HER TO AND COLLIDE INTO THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND HAD A MILD CONCUSSION. THE CONTACT ALSO STATED THE FRONT PASSENGER SUSTAINED A FRACTURED NOSE WHEN SHE HIT THE DASHBOARD. THE DRIVER SEEKED MEDICAL ATTENTION THE FOLLOWING DAY. THE CONTACT WAS NOT FULLING AWARE IF THE FRONT PASSENGER SOUGHT MEDICAL ATTENTION FOR HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INSURANCE COMPANY LOT. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. *LN

11/18/2020
Components: STEERING
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ACCELERATING FROM A STOP LIGHT, THE STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED INTO A NEARBY PARKING LOT. THE CONTACT WATCHED A VIDEO OF HOW TO REPAIR OR ADDRESS THE ISSUE AND NOTICED THAT THERE WAS NO FRACTURE IN THE FUSE. THE CONTACT REPLACED THE FUSE AND THE VEHICLE DISPLAYED THE STEERING LOSS DRIVE SAFELY MESSAGE. THE CONTACT STATED THAT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC AND REPLACED THE FUSE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 91,082.*DT THE CONSUMER STATED THE DEALERSHIP INFORMED HIM THE BOLTS HOLDING THE STEERING WHEEL ON BROKE AND FRIENDS PAID $2,600 TO HAVE THE VEHICLE FIXED. *TR

11/17/2020
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

I WAS SOLD A 2015 FORD FOCUS SE SEDAN FROM A FORD DEALERSHIP. I DIDN'T KNOW ABOUT THE ON GOING LAWSUIT. TELL THE YEAR AFTER WHEN THE TRANSMISSION STARTED TO ACT UP. NOW AS OF 11/14/20 THE STEERING ASSIT WHICH IS ELECTRIC STOP WORKING IN MID DRIVE. AND IT HARD TO STEER THE CAR. AFTER CHECKING THE WEB ABOUT THIS I FOUND OUT THERE WAS A MASSIVE RECALL ON THE FOCUS'S FOR THE STEERING ASSIT. THE DEALER SERVICE GUY IS TELLING ME THERE WAS NO RECALL. I FOUND ON LINE TONIGHT THAT THE STATUE OF LIMITATIONS STATES THAT THE RECALL STAYS OPEN FOR EIGHT YEARS. IT'S ONLY BEEN 5 YRS. SINCE THE CALL WAS BUILT. THE SERVICE GUYS WANT 2,200.00 THE REPLACE THE STEERING ASSIT. I DON'T GET THAT MUCH ON DISABILITY. PLEASE PLEASE HELP ME.

11/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27FL******
Summary

STARTED CAR IN PARKING LOT, ENTERED ROADWAY, TRIED TO ACCELERATE AND CAR WOULD NOT GO. PULLED OVER TURNED CAR OFF AND RESTARTED. CAR WAS ABLE TO MAKE IT HOME HOWEVER NEXT TIME CAR WAS STARTED CAR AGAIN WOULD NOT ACCELERATE ON ROAD. WHOLE CAR BEGAN TO SHAKE. CHECK ENGINE AND BATTERY LIGHT CAME ON. CAR WAS TOWED TO DEALERSHIP UNSAFE FOR DRIVING. TOLD IT WAS THE FUEL PUMP THAT WAS BAD. ONLY HAVE 33,552 MILES ON CAR. COST $700 TO FIX. AFTER IT WAS FIXED CAR NO LONGER STUTTERED (WHICH IT'S DONE THE WHOLE 5 YEARS I HAVE OWNED IT) AND THE MILEAGE TO EMPTY READ 418. NOT ONCE HAS IT EVERY READ 400 OR OVER BEFORE. DEALERSHIP COULD GIVE NO EXPLANATION WHY FUEL PUMP WENT BAD.

10/22/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

CONTINUOUS REPAIRS FOR THE TRANSMISSION AND STILL HAVING ISSUES. THERE IS NO CONFIRMATION A FIX HAS BEEN MANUFACTURED, THUS LEAVING ONE TO BELIEVE DEFECTIVE PARTS ARE BEING REPLACED BY MORE DEFECTIVE PARTS. CLUTCH SLIPS, WILL SPORADICALLY JERK UPON ACCELERATING FROM DEAD STOP OR QUICKLY NEEDING TO BRAKE. FAILURE TO INCREASE SPEED UPON ACCELERATING. SHUDDERS WITH (NON-SUDDEN) BRAKING. DATE NOTED ON BOTTOM IS APPROXIMATE GUESS ON WHEN ISSUE WAS FIRST REPORTED AND TOLD "THIS IS NORMAL" BY FORD (PRIOR TO CLASS ACTION LAWSUIT THAT HAS TAKEN PLACE).

10/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

ON AUG. 25, 2020,WHILE DRIVING IN CITY TRAFFIC, CAR STALLED MULTIPLE TIMES, CIL CAME ON, CAR WOULD NOT DRIVE. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY FUEL PRESSURE SENOR.

10/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

ON OCT. 11, 2020, WHILE DRIVING ON THE HIGHWAY THE CAR LOST POWER AND STALLED MULTIPLE TIMES. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY LOW PRESSURE FUEL PUMP. SIX WEEKS EARLIER THE FUEL PRESSURE SENSOR WAS REPLACED, TOO.

10/15/2020
Components: STEERING
Incident Date: 10/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

AFTER DRIVING HOME FROM VISITING EXTENDED FAMILY, MY STEERING WHEEL BECAME INCREASINGLY STICKY, CAUSING IT TO BE SLIGHTLY JERKY WHILST ATTEMPTING TO MAINTAIN A STRAIGHT PATH. MY VEHICLE WAS STILL IN MOTION WHEN I INITIALLY DISCOVERED THE DIFFICULTY. NO INDICATION LIGHTS CAME ON. AS THE WEEKS PASSED BY, IT WOULD GO IN AND OUT OF BEING STICKY AND THEN BACK TO NORMAL STEERING WHILE DRIVING. ONE NIGHT ON MY RETURN TRIP HOME FROM WORK, TURNING THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT. AN INFORMATION LIGHT CAME ON EXPLAINING THAT SOMETHING WAS WRONG WITH STEERING AND TO HAVE IT SERVICED AS SOON AS POSSIBLE. THIS APPEARED WHILE THE CAR WAS IN MOTION. WHEN MY GRANDFATHER WENT TO GO CHECK IT OUT AND DRIVE IT AROUND THE NEIGHBOURHOOD TO SEE WHAT WAS WRONG, THE STEERING WHEEL COMPLETELY LOCKED UP AND A WARNING NOTIFICATION APPEARED SAYING THE POWER STEERING WAS LOST, SERVICE IMMEDIATELY. THE CAR WAS PARKED AT HOME, THANKFULLY. BUT I HAD TO HAVE MY CAR TOWED FROM MY HOME AND AM CURRENTLY WORKING ON FINANCING A $2900 REPAIR TO REPLACE MY ENTIRE STEERING RACK/GEAR.

10/14/2020
Components: POWER TRAIN
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT MIDWAY FORD (2777 SNELLING AVE N, ROSEVILLE, MN 55113, (651) 636-8200) THE MECHANIC DIAGNOSED THAT THE CLUTCH ASSEMBLY WAS DEFECTIVE. THE FAILURE MADE IT DIFFICULT FOR THE VEHICLE TO GET OUT OF FIRST GEAR AND COULD CAUSE DAMAGE THE TRANSMISSION. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER ACKNOWLEDGED THE ISSUE BUT NO RECALL WAS ISSUED. THE DEALER REPAIRED THE CLUTCH ASSEMBLY A SECOND TIME. THE CONTACT PICKED UP THE VEHICLE AND THE EXPERIENCED THE FAILURE A THIRD TIME. THE VEHICLE WAS TAKEN TO ANOTHER DEALER BUT WAS NOT REPAIRED FOR THE FAILURE. THE WATER PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 20,000. *JS

10/05/2020
Components: POWER TRAIN
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE PULLING OUT OF THE PARKING LOT LESS THAN 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SHOW LOW FORD (1920 E DEUCE OF CLUBS, SHOW LOW, AZ 85901; (928) 537-3673) AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NO LONGER COVERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

10/03/2020
Components: POWER TRAIN
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

ERRATIC TRANSMISSION SLIPPING IN LOWER GEARS

10/01/2020
Components: BACK OVER PREVENTION
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE IMAGE FROM THE BACK-UP CAMERA WAS NOT CLEAR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.

09/25/2020
Components: STEERING
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

I WAS DRIVING MY FORD FOCUS 2015 AND THE STEERING WHEEL GOT STIFF AND THE CAR TURNED OFF AND I GOT OUT EATE MESSAGE STEERING LOSS

09/17/2020
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

STEERING SEIZED UP AT 70K MILES. ELEC. RACK & PINION NEEDS REPLACING $2800! THIS SHOULD NOT HAPPEN AT 70K MILES - EXTREMELY DANGEROUS AND EXPENSIVE TO FIX ON A 5 YR OLD CAR. TRANSMISSION STUTTERS - WAS RECALLED, "FIXED" AND STILL HESITATES OCCASIONALLY. NEVER TAKE AN INTERSECTION FOR GRANTED BECAUSE CAR MIGHT STUTTER - EXTREMELY DANGEROUS SOMETIMES. GAS TANK RECALLED - FIXED.

09/14/2020
Components: ENGINE
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

WHILE DRIVING MY CAR ON THE HIGHWAY THE ENGINE SUDDENLY LOST POWER JUST IMAGINE THAT WITH 2 KIDS IN THE BACK SEAT COMPLETELY SCARY SITUATION MY CAR FELT LIKE I WAS DRIVING A STICK

09/11/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

MY CAR HAS HAD PROBLEMS SHIFTING FROM THE DAY I BOUGHT THE CAR IN DEC 2016 I TOOK IT IN AND THEY DID NOTHING TOLD ME SOMETIMES IT WILL SHIFT LIKE THAT (BOUGHT CAR IN TEXAS) FOR ALMOST 4YRS IT WOULD NOT SHIFT PROPERLY AND FINALLY A RECALL WAS MADE ON THE CLUTCH I TOOK IT IN AND THEY PUT THE PART IN AND IT CONTINUES TO STUTTER WHEN TRYING TO ACCELERATE FROM A STOP, CHANGING LANES, OR TRYING TO PASS A VEHICLE IN THE BEGINNING OF PROCESS AND ENGINE LIGHT COMES ON. THERE WAS A RECALL ON THE CLUTCH THE PART FOR THE CLUTCH WAS PUT IN AND IT GOT WORSE! NOW THE ENGINE LIGHT COMES ON. TOOK BACK TO MERTZ FORD DEALERSHIP AND THEY SAID IT'S FINE NO FURTHER ACTION TAKEN

09/08/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

I GOT THE CLUTCH FIXED UNDER WARRANTY A FEW WEEKS AGO NOW THE CAR HAS THE SAME PROBLEM WHICH KEEPS HAPPENING IT HAPPENED BEFORE I KEEP TAKING IT IN TOO GET FIXED AND THE PROBLEM KEEPS GETTING WORSE I DON'T KNOW WHAT IT IS NOW. IT'S A BIG PROBLEM TOO HAVE FOR A NEW CAR ONLY FIVE YEARS OLD. IT STALLED OUT ON ME THE ENGINE LOSES POWER IT TURNED OFF ON ME I'M THE MIDDLE OF THE INTERSECTION WHICH IS DANGEROUS. IT DOESN'T SHIFT PROPERLY WHAT SO EVER AND I SUPPOSEDLY GOT THE PROBLEM FIXED. IT'S BECOMING A REAL BOTHER TOO DRIVE. I MAINTAIN THE CAR PERFECT TOO HAVE ALL THESE PROBLEMS. I BARELY MADE IT HOME IN A FEW OCCASIONS WITH THE STALLING AND THE UGLY SHIFTING. THIS CAR IS UNSAFE AND A REAL HASSLE TOO DRIVE, WHICH I KEEP REPAIRING ONLY TOO GET WORSE. I SUSPECT THE TRANSMISSION BUT THE CLUTCH HAS BEEN WORKED ONLY TOO GET WORSE

09/06/2020
Components: ENGINE
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

THE CLUTCH ACTUATOR CIRCUIT-P0902 GAVE OUT AGAIN WITHIN A YEAR OF ITS LAST RECALL

09/05/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

MULTIPLE FORD DEALERSHIPS ARE REFUSING TO COMPLETE RECALL WORK (RECALL 18S32) ON MY 2015 FORD FOCUS SE. I HAVE THE PAPER THEY SENT ME DETAILING THE PROBLEMS, AND I AM CURRENTLY EXPERIENCING THESE ISSUES WHILE DRIVING, HOWEVER FORD SAYS THAT SINCE THEY "LOOKED AT" THE RECALLED PART ABOUT 6-8 WEEKS AGO, THEY CAN NO LONGER COMPLETE THE RECALL WORK AND THAT I WOULD BE FINANCIALLY RESPONSIBLE FOR FIXING THIS ISSUE.

09/04/2020
Components: STEERING
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADB3F26FL******
Summary

RECEIVED ERROR MESSAGE AND THEN STEERING WHEEL LOCKED UP. CAN'T GET IT UNLOCKED HAD CAR TOWED TO DEALERSHIP AND THEY SAID STEERING SYSTEM FAILED AND IT'S NOT ON RECALL OR COVERED UNDER WARRANTY. THEY WANT $2000 TO FIX IT.

08/31/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

MY DAUGHTER WAS DRIVING MY CAR AND IT JUST STOPPED. WE HAD TO HAVE THE CAR TOWED. WE HAD THE MECHANIC COME TO THE HOUSE. THE CAR STARTED RIGHT UP. WE WENT AHEAD AND HAD THE BATTERY CHECKED. THE BATTERY WAS FINE. A WEEK LATER AND ON A CONTINUOUS BASIS WE'VE TRIED TO START THE CAR AND IT DOESN'T START AT ALL. THE SAME MESSAGE CONTINUES TO APPEAR STARTING SYSTEM FAULT.

08/28/2020
Components: POWER TRAIN
Incident Date: 07/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

THE TRANSMISSION AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACING.

08/26/2020
Components: STEERING
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2015 FORD FOCUS HOME FROM COLLEGE AND HER POWER STEERING SHUT OFF. THE WHEEL BECAME VERY HARD TO DRIVE AND ERROR CAME ON THAT SAID 'POWER STEERING ASSIST FAULT'. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WE LIVE IN FLORIDA AND SHE WAS ON 95 GOING 70.

08/25/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

THE VEHICLE HAS STALLED, AND STOPPED, AND WOULD NOT START IN MIDDLE OF TRAFFIC SEVERAL TIMES, INCLUDING THE LAST INCIDENT WHERE POLICE HAD TO ASSIST AT A RED LIGHT. SO TRAUMATIC, NOT DRIVEN SINCE AND CONTINUE TO PAY NOTES AND INSURANCE. HAVE HAD VECHILE TOWED TO DEALERSHIP SEVERAL TIMES, AND PROBLEM STILL EXISTS. PLEASE HELP. THANKS.

08/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/12/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F28FL******
Summary

DRIVER STATEMENT = ON MY WAY HOME FROM WORK AT APPROXIMATELY 03:00(AM) I WAS DRIVING THE GOV TRAVELING WESTBOUND ON 72ND AVENUE PAST THE INTERSECTION OF PIERCE STREET. I NOTICED THE CABIN OF THE CAR STARTING TO FILL WITH SMOKE, THEN I NOTICED A SMALL FLAME UNDER THE HOOD OF THE CAR. SO THEN I IMMEDIATELY PULLED OVER GOT OUT OF THE CAR AND CALLED 911. WHEN THE ARVADA POLICE ARRIVED ON THE SCENE, THEY HAD A SMALL FIRE EXTINGUISHER WHICH THEY TRIED TO EXTINGUISH THE FIRE. SHORTLY AFTER THAT THE ARVADA FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT. NO ONE WAS INJURED AND THERE WAS NOT ANY PROPERTY DAMAGE OTHER THAN THE GOV.*DT *JS

08/13/2020
Components: STEERING
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

WAS DRIVING ~75 MPH, GOT OFF HIGHWAY TO GET GAS (NO SIGNS OF ANY STEERING PROBLEMS). TURNED CAR BACK ON WARNING CAME ON, TURNED CAR BACK OFF AND ON AGAIN, WARNING STILL THERE. MOVE CAR TO PARKING SPOT FROM PUMP, NO POWER STEERING. HEARD THERE WAS A RECALL FOR POWER STEERING FOR SOME FORD FOCUSES BUT NOT FOR MY VIN.

08/11/2020
Components: POWER TRAIN
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE DRIVE POSITION THE VEHICLE WOULD ERRONEOUSLY ROLL BACKWARDS WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN THE LOCAL DEALER LINDSEY FORD LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902 WHO REPLACED THE TRANSMISSION HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

08/11/2020
Components: STEERING
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

HAVING PROBLEM WITH STEERING HARD TO STEER FEELS JERKY SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART I AM A SENIOR CITIZEN AND CANNOT AFFORD THE QUOTE THEY MADE DONT KNOW WHAT TO DO I STILL AM PAYING ON THIS CAR ALSO PREVIOUSLY HAD WIRES CHEWED BY RODENT BECAUSE THE WIRES ARE SOY BASED MATERIAL AND CLUTCH PROBLEMS THAT WERE FIXED AFTER QUITE AWHILE EXPENSIVE AND VERY INCONVIENENT

07/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

THE CPV IS STUCK OPEN . DAMAGE TO THE FUEL PUMP AND GAS TANK. YEARS MODELS FROM 2012 -2018 WITH SAME PROBLEM ARE ON THE RECALL, BUT MY VEHICLE IS NOT FOR SOME REASON. I HAVE BEEN UNABLE TO GET SOMEONE TO EXPLAIN THIS TO ME. THE PROBLEM CAUSES THE CAR TO SHACK AND STALL OUT.

07/29/2020
Components: STEERING
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.

07/29/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

WHILE DRIVING HOME (FIVE HOUR ROAD TRIP) NOISES STARTED COMING FROM THE STEERING WHEEL. FELT LIKE IT WAS IS BINDING AND GRINDING. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION. HAPPEN ON THE HIGHWAY ON MY WAY HOME, LATER ON CITY STREETS, WHEN TURNING. I IMMEDIATELY TOOK MY CAR TO SAVANNAH TIRE TO SEE WHAT WAS WRONG. THE DX WAS RACK AND PINION. THEY COULD NOT REPAIR MY CAR. I WAS TOLD THAT MY CAR WAS UNSAFE TO DRIVE. THE PROBLEM STARTED AROUND THE FIRST OF JULY. MY STEERING NOT WORKING PROPERLY ON A FIVE YEAR CAR IS A PROBLEM, THIS MADE MY CAR UNSAFE FOR ME TO DRIVE. AT ANY TIME MY STEERING GEAR COULD HAVE WENT OUT CAUSING ME TO HAVE AN ACCIDENT HURTING MYSELF OR OTHERS. I COULD HAVE DIED. FORD HAS HAD STEERING ISSUES IN THE PAST ON MY CAR. THE CAR HAS HAD THREE RECALLS. ONE FORD RECALLED ON THERE OWN (STEERING ISSUES). I HAD TO GET THIS PROBLEM FIXED ON MY OWN PAYING THE AMOUNT OF $2,457.70 PLEASE FOR THE SAFETY OF OTHERS RECALL THIS, SO THAT FORD CAN TAKE RESPONSIBLY FOR THE SAFETY OF PEOPLE WHO HAVE BOUGHT THIS CAR.

07/23/2020
Components: POWER TRAIN,ENGINE
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

07/18/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23FL******
Summary

I WAS INSTRUCTED TO GO TO SERVICE CENTER WHEN MY FOCUS STARTS JERKING, STALLING, SHAKING, AND STALLING OUT. I HAVE BEEN AT TO MANY INTERSECTIONS WHEN MY CAR ALMOST STALLED OUT WHICH MADE ME FEAR OF MY SAFETY AND A FEW NEAR COLLISIONS. VEHICLE HAS BEEN STATIONARY AT LIGHTS AS WELL AS IN MOTION ON CITY HIGHWAYS AND ON T

07/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93FL******
Summary

AFTER DRIVING THE VEHICLE AND PARKING, AFTER PUTTING IT IN NEUTRAL WITH THE E BREAK ON AND PRESSING THE ENGINE START STOP BUTTON TO TURN IT OFF, THE ENGINE SHUTS OFF BUT THE DISPLAY ON THE RADIO AFTER SITTING IN IT FOR A WHILE SAYS "TURN OFF IGNITION SAVING POWER" OR IF I GO TO GET IN THE CAR THE NEXT DAY IT SOUNDS LIKE IT'S DEAD THEN STARTS WITH EVERYTHING RESET

07/15/2020
Components: ENGINE
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

I WAS DRIVING TO WORK ON THE HIGHWAY AT 70 MPH AND THE TACHOMETER GAUGE STARTED BOUNCING AND THE THE ENGINE SHUT OFF. RIGHT BEFORE THE ENGINE SHUTOFF IT ACTED LIKE THE FUEL WAS VAPOR LOCKED AND THE ENGINE WAS NOT RECEIVING AN ADEQUATE AMOUNT OF FUEL. THE FUEL GAUGE SHOWED 1/2 TANK OF GASOLINE. MY CAR WAS FIXED LAST FALL BECAUSE OF A FUEL TANK RECALL. THE DEALERSHIP INSTALLED A CANISTER PURGE VALVE AND FLASHED THE TCM. BEFORE THE DEALERSHIP INSTALLED THE CANISTER PURGE VALVE AND FLASHED THE TCM I EXPERIENCED THE SAME PRIOR TO THE DEALERSHIP FIXING THE DECAL. NOW WHENEVER MY VEHICLE GETS AT OR BELOW A HALF OF A TANK ON MY FUEL GAUGE IT ACTS LIKE IT'S STARVING FOR FUEL AND IS GOING TO DIE OUT.

07/14/2020
Components: POWER TRAIN
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

I HAVE A 2015 FORD FOCUS HATCHBACK AND THE TRANSMISSION HAS ALREADY FAILED AND MY VAN IS NOT ON THE RECALL LIST EVEN THOUGH THERE'S BEEN A RECALL ON THE TRANSMISSION. THE TRANSMISSION WILL NOT GO INTO SECOND GEAR I'M ONLY DRIVING FIXED.

07/13/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. SEVERAL UNKNOWN WARNING LIGHTS WERE TEMPORARILY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, AND THE MOTOR MOUNT, CLUTCH RELEASE BEARING, RELEASE CYLINDER BEARING, PURGE VALVE WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

07/12/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

WENT INTO A STORE, PARKED IN PARKING SPOT, CAME OUT, GOT IN CAR, PLACED CAR IN REVERSE TO BACK OUT OF SPOT, CAR BEGAN TO BACK UP, THEN SLOWED DOWN AND STOPPED WITH ENGINE STILL ON,. I THEN PLACED CAR IN DRIVE, WENT FORWARD, THEN ATTEMPTED TO BACK OUT AGAIN, CAR BACKED UP, THEN SLOWED DOWN AGAIN, THEN JERKED REALLY HARD. AFTER WAITING FOR THE CARS PARKED ON THE RIGHT AND LEFT SIDE OF ME TO LEAVE, I PLACED CAR IN REVERSE AGAIN, IT STOPPED AGAIN, I PLACED CAR IN DRIVE, CAR ACCELERATED SLOWLY, THEN GAVE A HARD JERK AGAIN, AND I WAS ABLE TO DRIVE FORWARD AND MAKE A COMPLETE CIRCLE, AND DRIVE FORWARD OUT OF THE PARKING SPOT A HALF A MILE HOME . UPON ENTERING MY DRIVEWAY, CAR BEGAN TO ACCELERATE AND STOPPED WHEN I APPLIED THE BRAKES IMMEDIATELY. THE CAR SAT FOR 24HRS, I THEN TRIED TO START IT UP, IT STARTED UP, BUT WHEN I PLACED IT INTO REVERSE, IT DID NOT MOVE AT ALL.

07/10/2020
Components: POWER TRAIN
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XFL******
Summary

ROUGH SHIFT STARTING AT 1ST AND GOING INTO SECOND THAT VIBRATE AND RATTLES ENTIRE CAR. THE BUCKLE MAKE IT SOUNDS LIKE BONES ARE BEING BROKEN . THIS HAPPENS DRIVING ANYWHERE AND CHANGING GEARS. STOP AND GO TRAFFIC IS THE WORSE. HAS BEEN HAPPENING SINCE GOTTEN FROM FORD DEALERSHIP.

07/09/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE0FL******
Summary

I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY HAPPENED YESTERDAY. AND AS WELL TO THAT MY TRANSMISSION WHICH IS A 6 SPEED IS STIFF AND STICKS A LOT WHERE I CAN'T CHANGE GEARS IMMEDIATELY.

07/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

CAR STALLS AND TURNS OFF WHEN SLOWING DOWN OR STOPPING AT LIGHTS OR STOP SIGNS I HAVE ALMOST BEEN IN TWO WRECKS. THIS RECALL HAPPENED BEFORE I PURCHASED THIS VEHICLE AND THE CAR COMPANY FAILED TO GIVE ME INFORMATION ABOUT RECALL.

07/03/2020
Components: ENGINE
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

MY CAR APPEARS TO OVER HEAT WHILE IDLED; SITTING IN THE DRIVEWAY AND AGAIN WAITING IN A DRIVE THROUGH. THIS HAD HAPPENED BEFORE OVER A YEAR AGO AND IT IS HAPPENING AGAIN. I WAS TOLD THAT IT WAS A RECALL TRANSMISSION ISSUE AND IT WAS FIXED. I RECEIVE A WARNING STATING THAT THE CAR IS TOO HOT PULL OVER BECAUSE IT WILL CUT OFF. I TURN OFF MY CAR FOR A MINUTE OR LESS AND IT RETURNS TO NORMAL. THIS TAKES PLACE IF THE AC IS ON OR NOT.

07/03/2020
Components: POWER TRAIN
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

THIS VEHICLE WAS RECALLED FOR SHUDDERING AND HESITATION, IT WAS WORKING FINE BUT LATELY THE PROBLEM IS BACK.

06/30/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.

06/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

EVERY 4 DAYS THE STEREO DROPS THE BLUETOOTH CONNECTION. THOUGHT MAYBE IT NEEDED A SOFTWARE UPDATE. THEN I NOTICED MY MPG WAS ONLY AT 13.3MPG WHILE HIGHWAY DRIVING. FURTHER INVESTIGATION I NOTICED MY DISTANCE TO E WOULD SOMETIMES READ 415 MILES AFTER FILLING UP THEN IT WOULD SAY 226 OR EVEN 183. AM I MISSING SOMETHING HERE? CONTACTED A COUPLE OF FORD DEALERSHIPS BECAUSE MY WARRANTY & EXTENDED WARRANTY EXPIRED ( MIND YOU THE VEHICLE IS ONLY 5 YEARS OLD) STARTING TO HAVE ELECTRICAL ISSUES AND FORD WANTS TO CHARGE ME TO EVEN LOOK AT IT. IF I AM WRONG PLEASE SOMEONE EDUCATE ME. ALSO RESETTING THE SYNC SYSTEM HELPS WITH THE BLUETOOTH PROBLEM BUT I ALSO HAVE TO DISCONNECT THE BATTERY FOR 30 SECONDS. *TR

06/26/2020
Components: STEERING
Incident Date: 06/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR

06/16/2020
Components: STRUCTURE
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

TRUNK OPENS WHILE DRIVING. *TR

06/15/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XFL******
Summary

I HAVE A 2015 FORD FOCUS THAT I GOT FINANCE THROUGH MARIN COUNTY FORD, APRIL 2017. I HAVE TAKEN MAY CAR TO MARIN COUNTY FORD AND RECENTLY HILLTOP FORD REGARDING THE CHECK ENGINE LIGHT ON AND TRANSMISSION PROBLEMS. WHEN I DRIVE THE CAR CITY/HIGHWAY IT SHUDDERS, HAS SLOW SPEED, SHIFTING GEARS, RUNNING HOT AND WILL NOT GO INTO REVERSE. I TOOK MY CAR BACK TO HILLTOP FORD AND THEY DIDN'T FIX THE TRANSMISSION. THEY BROKE THE COOLANT TUBE AND CHARGE ME TO FIX IT. THE ISSUES HAVE NOT BEING RESOLVED AS OF MAY 21, 2020 MY CAR IS UNDRIVABLE AND I HAVE TO REGISTER IT NEXT MONTH BY JULY 7, 2020 AS NON OPERABLE. HILLTOP FORD REFUSE TO HONOR THE RECALL ON THE TRANSMISSION ISSUES. *TR

06/12/2020
Components: STRUCTURE
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

IT SOUNDS AS IF A BOLT HAS COME LOOSE INSIDE THE DRIVER'S SIDE DOOR. IT ROLLS FORWARD AND BACK WITH EVERY ACCELERATION AND STOP. IT HAPPENED WHEN I TOOK MY CAR INTO THE SHOP TO HAVE THEM REPAIR THE CLUTCH THAT HAD BEEN RECALLED. IT DIDN'T DO IT WHEN I DROPPED IT OFF, BUT IT WAS DOING IT WHEN I PICKED IT UP. *TR

06/11/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FEXFL******
Summary

MY 1.0L FOCUS HAD A DEFECTIVE CANISTER PURGE VALVE AND SUFFERED FROM STALLING AS DESCRIBED IN NHTSA CAMPAIGN 18V735000. THE ACTIVE DIAGNOSTIC CODES AND LOCAL FORD DEALER DIAGNOSIS CONFIRMED THE CANISTER PURGE VALVE HAD FAILED. THE ONLY REMEDY WAS TO PAY FOR MY LOCAL DEALER TO REPLACE THE CANISTER PURGE VALVE OUT OF POCKET SINCE MY CAR WAS NOT INCLUDED IN THE REFERENCED RECALL. THERE ARE MANY OTHER 1.0L FOCUS OWNERS THAT HAVE SAID THEIR CANISTER PURGE VALVES HAVE FAILED AND NEEDED TO BE REPLACED IN ONLINE FORUMS.. *TR

06/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26FL******
Summary

I LITERALLY JUST BOUGHT THE CAR WITH THE SHUDDERING WHEN COMING OFF OF A COMPLETE STOP AND WAS TOLD IT WAS MY TIRES. I HAVE GOTTEN ALL NEW TIRES AND IT IS THE SAME PROBLEM NOT SOLVED. THEN MY CAR STARTED TO HAVE A BIGGER PROBLEM WITH THE RADIO ONE DAY OUT OF NO WHERE MY SPEAKERS STARTED TO BE STATICKY. THE NEXT DAY IT WAS STATIC AND VERY LOUD POPPING NOISE ALMOST MAKING ME GET INTO AN ACCIDENT ON THE HIGHWAY BECAUSE IT IS SO LOUD. I HAVE TO PULL OVER EVERY 10 MINUTES AND SHUT THE CAR OFF WITH MOST OF THE TIME THE NOISE STILL GOING WITH THE CAR OFF. NOW I CANNOT SEE ANYTHING ON MY RADIO SCREEN OTHER THAN THE DATE AND TIME WITH A BLACK SCREEN. I HAVE THE RADIO AND SCREEN OFF AND THIS LOUD POPPING / STATIC NOISE IS UNSAFE TILL THIS DAY. DUE TO THE PROBLEM I CANNOT DRIVE MY CAR ANYMORE. THERE HAS BEEN MANY COMPLAINTS ONLINE AND IN PERSON ABOUT IT BUT NOTHING IS DONE. *TR

06/10/2020
Components: POWER TRAIN
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

TRAMS. *TR

06/09/2020
Components: STEERING
Incident Date: 05/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23FL******
Summary

POWER STEERING FAILED. MY GRANDSON PULLED INTO A PARKING SPACE AND A WARNING LIGHT ILLUMINATED. WE DISCOVERED IT WAS THE POWER STEERING. THANK GOODNESS WE WERE NOT DRIVING WHEN THIS HAPPENED AS WE HAD BEEN RUNNING ERRANDS ALL DAY. *TR

06/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

WAS DRIVING DOWN HIGHWAY AT 60 MPH. VEHICLE STALLED. PULLED TO SIDE OF ROAD. RESTORED CAR. GOT OFF THE HIGHWAY AND WHILE DRIVING CAR STALLED AGAIN. RESTARTED PULLED TO SIDE ROAD AND WHILE DRIVING STALLED AGAIN. *TR

05/31/2020
Components: STEERING
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

WHEN TURNING THE STEERING WHEEL AT IDLE, THERE IS A LOUD GRINDING NOISE. THERE IS NO INCREASE IN RESISTANCE. WHEN DRIVING THE POWER ASSIST INTERMITTENTLY WILL FAIL. IT SEEMS TO GO ON AND OFF AS YOU DRIVE AT 35-45 MPH ON CITY STREETS. THIS HAPPENS WHILE DRIVING SIMPLY FOLLOWING THE CURVES IN THE ROAD. I WILL NOT DRIVE THIS VEHICLE ANY FASTER AS I AM CONCERNED IF IT FAILS UNEXPECTEDLY AT HIGHER SPEED, IT WILL RESULT IN AN ACCIDENT. I DON'T UNDERSTAND HOW THE 2011-2014 VEHICLES WERE RECALLED BUT THIS MODEL YEAR WAS NOT.

05/22/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

VEHICLE STALLS, HIGH AND ERRATIC IDLE. *TR

05/20/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND INDEPENDENTLY RESTARTED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE STOUT ROSS FORD LOCATED AT 325 WINTER SHOW RD, WINTER SHOW, ND 58072, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

05/19/2020
Components: POWER TRAIN
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FEXFL******
Summary

THE DRAIN PLUG FOR THE B6 6-SPEED TRANSMISSION COMES LOOSE AND CAUSES THE TRANSMISSION FLUID TO BLEED OUT. CAUSING THE TRANSMISSION TO BURN UP. THIS IS A FACTORY SHIELD SYSTEM NO WAY TO CHECK FLUID LEVEL. APPARENTLY THE FLUIDS LEAK WHILE TRAVELING. *TR

05/18/2020
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

WHEN IDLING FOR SO LONG THE CAR JUST DIED. I OPENED THE DOOR AND THE ALARM WENT HAYWIRE. THEN I HAVE TO WAIT 20 TO 30 MINUTES BEFORE I CAN RESTART THE CAR. NOTHING WILL WORK AFTER IT DOES THIS UNTIL IT'S ABLE TO BE RESTARTED. IT'S BEEN AT THE FORD DEALERSHIP. THEY REPLACED TRANSMISSION ISSUE, SAID THAT SHOULD FIX IT, BUT IT STILL KEEPS ON. *TR

05/14/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

ELECTRICAL SYSTEM THAT SUPPORTS THE RADIO. I WOULD LIKE TO REPORT THIS ELECTRICAL BECAUSE SOMETHING LEAKED FROM THE RADIO AREA, BURNING THE CAR INTERIOR NEAR THE RADIO. RADIO STARTED MAKING A POPPING NOISE BEFORE THE BURN. KNOW THE RADIO DOES NOT WORK IN THE OFF POSITION RADIO STILL POPS. SCARED TO DRIVE BECAUSE OF SAFETY. DATE MAY BE WRONG...BUT ON FILE FORD DOUGLASVILLE THORNTON ROAD. *TR

05/13/2020
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR

05/12/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

TRANSMISSION- WAS DENIED SERVICE FOR CLUTCH REPLACEMENT DUE TO MILEAGE OVER 100,000. THOUGH I FILED COMPLAINT AT 90,000 MILES. ALSO, TRANSMISSION LEAKS DUE TO THE FAULTY TRANSMISSION. UNSAFE DUE TO POSSIBLE FIRE HAZARD. FUEL- FUEL TANK WAS REPAIRED BY CERTIFIED SERVICE DEALER, SINCE THE REPAIR I'VE BEEN STRANDED 7X DUE TO UNABLE TO GET FUEL. HALF TANK OF GAS TRAVELING HIGH SPEEDS ON INTERSTATE WITH TRAFFIC AND CAR SHUTS OFF, I LOSE ABILITY TO CONTROL VEHICLE. 3X I'VE BARELY AVOIDED COLLISION. SINGLE MOM, ONE VEHICLE. SOMETHING HAS TO GIVE. *TR

05/01/2020
Components: STEERING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I CALLED THE FORD DEALER TO BE TOLD THIS HAPPENS AND WOULD BE AN EXPENSIVE REPAIR. I ALSO RESEARCHED AND SEE THAT THIS IS A PREVALENT PROBLEM WITH FORD AND CHEVY VEHICLES. AS FAR AS I'M CONCERNED, THE LOSS OF STEERING CAPABILITY - SUDDENLY, WITHOUT WARNING IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER. WE ARE TALKING THE INABILITY TO CONTROL A 2000 POUND SLEDGEHAMMER WHEN THIS OCCURS.

04/28/2020
Components: AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3E24FL******
Summary

CLUTCH WENT OUT AND WRECKED

04/28/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP SENSOR AND TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL MONTHS AFTER THE REPAIRS WERE PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION SENSOR WAS REPLACED A SECOND TIME. THE CONTACT STATED THAT 11 MONTHS AFTER THE FIRST REPAIRS, THE VEHICLE EXPERIENCED THE FUEL PUMP FAILURE. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

04/28/2020
Components: STEERING
Incident Date: 04/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER STEERING ASSIST. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

04/11/2020
Components: POWER TRAIN
Incident Date: 03/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TRANSMISSION SLIPPING AND CAUSING THE BATTERY TO DRAIN. *TR

03/27/2020
Components: STEERING
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

VEHICLE WAS IN MOTION WHEN STEERING BECAME NEARLY IMPOSSIBLE. A WARNING 'STEERING LOSS. STOP SAFELY' DISPLAYED ON THE DASH. IT FEELS AS THOUGH THERE IS NO POWER STEERING AND IT'S NEARLY IMPOSSIBLE TO TURN. STOPPED THE CAR, TRIED TO RESTART BUT THE WARNING APPEARED AGAIN. VERY DANGEROUS AND SCARY WHILE DRIVING.

03/26/2020
Components: POWER TRAIN
Incident Date: 03/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE RPM FLUCTUATED. THE TRANSMISSION OVERHEATED WARNING WAS DISPLAYED ON THE VEHICLE'S MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AN HOUR. THE VEHICLE WAS DRIVEN TO SAM GALLOWAY FORD LOCATED AT (1800 BOY SCOUT DR, FORT MYERS, FL 33907), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE REPAIR WAS STARTED COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED DEALER GAVE A IMPRESSION RECALL WAS FREE BUT WAS CHARGED $500.*JB

03/22/2020
Components: AIR BAGS
Incident Date: 03/22/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3E24FL******
Summary

CAR FRONT END TOTALLED FRONT HEAD ON IMPACT AIR BAGS NON DEPLOYMENT. SPEED 55 60 MILES PERHOUR. INJURY ACCIDENT.

03/16/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

SINCE I PURCHASED THE VEHICLE IT HAS ALWAYS BEEN THE SAME, EVEN AFTER THE LOCAL FORD DEALER REBUILT? THE TRANSMISSION. I HAVE NOTICED THIS ONLY FROM ANY STOP, WHICH CAN BE AT A STOPLIGHT, STOP SIGN OR PARKING AREA. I CAN AND WILL GIVE TODAY'S MILEAGE BUT THAT IS INSUFFICIENT SINCE THIS HAS BEEN A PERPETUAL PROBLEM. AFTER THE LOCAL DEALER REBUILT? THE TRANSMISSION IT IS LESS BUT THE CAR HAS JUMPED THE CURB AT A FAST FOOD WHEN I WANTED TO SLIGHTLY MOVE THE CAR FORWARD, ALMOST HIT THE BUILDING.

03/05/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

THE RADIO AND CD IS NOT WORKING.

03/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

THE RADIO QUIT WORKING BUT MORE IMPORTANTLY IT MAKES INTERMITTENT POPPING NOISE SO LOUD IT HURTS YOUR EARS. IT EVEN DOES IT WITH NO KEYS IN THE IGNITION. AFTER INTERNET RESEARCH THIS HAS BEEN HAPPENING IN MODELS SINCE 2012, MINE IS A 2015. IT IS MY DAUGHTERS CAR AND SHE IS SCARED TO DRIVE IT BECAUSE IT'S SO LOUD IT STARTLES HER WHILE DRIVING. HAPPENS ALL THE TIME, STATIONARY, DRIVING, NO KEYS IN IGNITION AND RADIO WILL STILL WORK SOMETIMES WITH WHITE NOISE BUT THE POPPING SOUNDS LIKE IT IS FULL VOLUME. IT IS VERY STARTING AND SCARES ME ALSO.

03/03/2020
Components: POWER TRAIN
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

SHOWING CODE P0903 TRANSMISSION CODE

02/28/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE DRIVING AND MAKING A LEFT TURN TO ONCOMING TRAFFIC THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED A SECOND TIME WHILE DRIVING AT 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ED KENLEY FORD INC LOCATED AT (1888 N MAIN ST, LAYTON, UT 84041) WERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,530.

02/26/2020
Components: ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINDWARD FORD OF HAWAII (725 KAILUA RD, KAILUA, HI 96734, 808) 266-7000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

02/17/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

CAR WILL NOT START...I WAS DRIVING AND THE ENGINE IS ACTING LIKE IT NEEDS FUEL WHEN THERE IS GAS IN THE TANK. I HAD THE PCV AND COAL.XANASTER REPLACED EXCEPT THE GAS TANK FORD STORE SAYS GAS TANK IS NOT DEFORMED...

02/10/2020
Components: POWER TRAIN
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE5FL******
Summary

HAD TAKEN MY 2015 FOCUS INTO SARASOTA FORD IN SARASOTA,FLORIDA TO BE SERVICED AND RECALL ABOUT THE CLUTCH RECALL. THEY HAD ISSUED ME A 2018 FORD FUSION COURTESY VEHICLE FOR 3 DAYS WHILE WORKING ON MY CAR FOR THE RECALL, AS WELL AS THE WIPERBLADE MOTORS BOGGING DOWN TO NOTHING ON THEIR OWN WHILE UNDER WARRANTY. I WAS GIVEN A REPORT UPON PICKUP SAYING THAT THE TECHNICIAN DROVE THE CAR TO SMELL FOR BURNING DISC AND LOOKED THROUGH INSPECTION PORT AND WROTE THAT THERE WAS NO BURNING SMELL, THAT CLUTCH IS FINE AND THAT THE WIPER ISSUE COULD NOT BE DUPLICATED. WIPER ISSUE I HAVE PERSONALLY VERIFIED UPON PICKING UP MY VEHICLE THAT WAS NEVER FIXED. RECALL ISSUE WAS NEVER REMEDIED PER RECALL ORDER INSPECTION AND OR FIX INCLUDING REPROGRAMMING. I HAVE GONE ON MULTIPLE WEBSITES TO PULL MY CAR SERVICE HISTORY AND THERE IS NO RECORD OF MY CAR EVER GOING IN FOR SERVICE THERE. THIS TELLS ME (SPECULATION) THEY NEVER REPORTED MY VEHICLE AS BEING SERVICED, AND ALSO ALL WEBSITES INCLUDING FORD PASS IS STATING MY VEHICLE AS BEING UNRESOLVED WITH THE ISSUE. I HAVE CHECKED TODAY AS WELL (2-10-20) AND NO CHANGES OR RECORD HAS BEEN RECORDED. CURRENTLY IN THE PROCESS OF FINDING MY VEHICLE REPORT FROM THEM FOR DOCUMENTATION. RECALL WAS ISSUED FOR CLUTCH DISK FRACTURE/POTENTIAL FIRE RISK

02/09/2020
Components: POWER TRAIN
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

VEHICLE SHAKES AND TRANSMISSION SLIPS WHEN PULLING OUT FROM A STOP. IT DOES THIS EVERY TIME YOU PULL OUT FROM A STOPPED POSITION.

02/04/2020
Components: AIR BAGS
Incident Date: 01/19/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT HER SON WAS DRIVING AT APPROXIMATELY 65 MPH WHEN A JEEP UNEXPECTEDLY ENTERED HIS LANE AS A RESULT HE REAR ENDED THE JEEP CAUSING IT TO ROLLOVER. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT HER SON SUSTAINED INJURES TO THE CHEST AND RIGHT LEG THAT REQUIRED MEDICAL ATTENTION AS WELL AS A CHILD PASSENGER IN THE JEEP WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER OR THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *LN *DT*JB

02/04/2020
Components: POWER TRAIN
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE AND TRANSMISSION CLUTCH WERE PREVIOUSLY REPAIRED. THE CONTACT STATED THAT A MESSAGE INDICATING TRANSMISSION OVERHEATED WAS ALSO VISIBLE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO (CHAPMAN FORD HORSHAM 1100 EASTON ROAD, HORSHAM, PA 19044 PHONE NUMBER (215)-674-3600) WHERE THE TECHNICIAN REPLACED THE ELECTRONIC CONTROL MODULE SEVERAL TIMES ALONG WITH THE TRANSMISSION CLUTCH HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. LN*JB*DT*JB

02/01/2020
Components: POWER TRAIN
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

DRIVING ON AN INTERSTATE AND MY 2015 FORD FOCUS WOULDN'T SHIFT CORRECTLY. THEN A LIGHT CAME ON SAYING "TRANSMISSION FAILURE. SERVICE NOW." I WAS ABLE TO CRUISE TO SAFETY BUT IT WAS A VERY SCARY SITUATION WITH 3 CHILDREN IN THE CAR!

01/30/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

I WAS HEADING HOME PULL INTO DRIVEWAY AND CAR JUST CUT OFF AND NEVER START BACK UP I WAIT FOR A HOUR CAR STAYED BACK UP HEADED OUT TO AUTO ZONE AND THEY PUT ON A HAND COMPUTER AND IT WAS CODED WITH INTERNAL CONTROL MODULE CALLED FIRE GAVE THEM THE VIN NUMBER AND WAS TOLD NOT A RECALL AFTER A READ THE RECALLS FROM JULY 2019

01/29/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

CAR WOULD SHUTTER THAN STOP RUNNING WHILE IT WAS IN MOTION. THE OIL LIGHT AND BATTERY LIGHT WOULD COME ON. ONLY ONCE THE ENGINE LIGHT CAME ON. THEN THE CAR WOULDN'T START AGAIN FOR AWHILE, AT LEAST 20 MINUTES. THIS PROBLEM WOULD KEEP ON HAPPENING THE LONGER THE CAR HAD BEEN ON, FOR EXAMPLE, EVERY TIME WE HAD TO STOP, SUCH AS AT A STOP LIGHT ON A CITY STREET, THE CAR WOULD SHUTTER THEN SHUT OFF. ONCE, IT HAD SHUT OFF ON AN EXPRESSWAY AS I WAS ABOUT TO GO ON AN EXIT AND IT WOULDN'T TURN ON AGAIN FOR AN HOUR.

01/28/2020
Components: POWER TRAIN
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER AND SHAKE. THIS ISSUE ALSO OCCURS DURING ACCELERATING AT LOWER SPEEDS (10-30MPH) AND CAN OCCUR DURING ACCELERATION WHEN A COMPLETE STOP HAS NOT BEEN MADE.

01/27/2020
Components: POWER TRAIN
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH THE VEHICLE SHUDDERED WITH NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE AS THE CLUTCH HAD BEEN REPLACED TWICE. THE VEHICLE WAS DIAGNOSED AND REPAIRED AT BILL MACDONALD FORD (200 S CARNEY DR, ST CLAIR, MI 48079). THE CONTACT STATED THAT THE FAILURE HAS RECURRED FOR A THIRD TIME. A DIAGNOSTIC WAS SCHEDULED WHICH WAS STILL PENDING. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTICE FROM THE MANUFACTURER IN SEPTEMBER OF 2019 FOR INTERMITTENT TRANSMISSION SHUDDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 16,320.

01/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

WIND SHIELD WIPERS MALFUNCTION AFTER 15 TO 30 MINS THEY RAPIDLY SPEED TO AND YOU ARE NOT ABLE TO CONTROL MODULE. THEN WIPERS SLOW DOWN AND TURN OFF AND ARE UNABLE TO COME BACK ON. ALSO WHEN YOU TURN VEHICLE OFF WINDSHIELD WIPERS STAY ON.

01/23/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN OUT IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD HIT THE BARRIER AND THEN MOVED THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT WAS UNAWARE IF THE AIR BAGS DEPLOYED AND UNAWARE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AVIS FORD INC 29200 TELEGRAPH RD, SOUTHFIELD, MI 48034 WHERE THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT UPGRADE TO THE ENGINE SOFTWARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WAS A RECALL ON HIS VEHICLE UNDER NHTSA RECALL NUMBER18V735 (FUEL SYSTEM, GASOLINE) THAT HE LINKED TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN REFERENCE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

01/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93FL******
Summary

AFTER HAVING A RECALL DONE IN DECEMBER OF 2018 FOR THE CANISTER PURGE VALVE, OR KNOW AS RECALL 18S32 ALL THAT WAS PERFORMED WAS A REPROGRAM AND NOTHING ELSE. A YEAR LATER MY VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS BEFORE, THE VEHICLE ONLY HAS 65K MILES ON IT. I CONTACTED MULTIPLE FORD DEALERSHIPS AS WELL AS FORD'S CORPORATE OFFICES AND WAS TOLD THAT I WOULD HAVE TO COME OUT OF MY OWN POCKET FOR ANY REPAIRS THAT NEEDED TO BE DONE REGARDING THE PROBLEMS I'M EXPERIENCING, BECAUSE RECALL 18S32 WAS ALREADY PERFORMED ON MY VEHICLE. AFTER FUELING UP AND STARTING MY CAR THE CAR WILL ALMOST STALL OUT, AS WELL AS TRYING TO STALL WHEN SITTING AT A RED LIGHT OR STOP SIGN. I'M ALSO EXPERIENCING A LACK OF POWER WHEN ACCELERATING. MY OBD SCANNER COMES UP WITH A FAULT CODE "P1450 UNABLE TO BLEED UP FUEL TANK VACUUM". A LOT OF PEOPLE ARE EXPERIENCING THIS PROBLEM EVEN AFTER GETTING THE RECALL 18S32 PERFORMED ON THEIR VEHICLES. IT SEEMS LIKE A TEMPORARY SOLUTION WAS PUT IN PLACE AND UNFORTUNATELY MANY PEOPLE ARE SUFFERING FROM IT, I WOULD LIKE TO SEE FORD RELEASE A PERMANENT FIX TO A POTENTIALLY VERY DANGEROUS PROBLEM!

01/16/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3L93FL******
Summary

ON JUNE 15TH 2019 I WAS INVOLVED IN MY FIRST ACCIDENT. I WAS AT A STOP GOING STRAIGHT AND IN FRONT OF ME WAS A CAR TURNING TO GO SOUTH ON THE STREET IN FRONT OF ME. AS I WAS GETTING MY FIRST GEAR READY TO GO MY CAR SUDDENLY ACCELERATED FORWARD AND I T-BONED THE PERSON TURNING. I HAD MY CHILDREN WITH ME AND AFTER THIS ACCIDENT I FEEL VERY UNSAFE IN MY CAR, I LOST TRUST IN FORD KEEPING ME AND MY FAMILY SAFE. I KNOW THERE HAS BEEN RECALLS BUT WHEN I TAKE IT IN THEY SAY IT JUST A SOFTWARE UPDATE OR SOMETHING ABOUT A FUEL TANK. I HAVE SEEN A RECALL IN REGARDS TO MY TRANSMISSION AND I HAVE MENTIONED IT TO THE DEALERSHIP BUT THEY GIVE ME THE RUN AROUND AND SAY THAT THEY DON'T SHOW THAT IN THEIR SYSTEMS SO THEY CAN'T DO ANYTHING ABOUT THAT. NOW I'M HEARING ABOUT THE FORD EMPLOYEES SPEAKING OUT ON FAULTY CLUTCHES.

01/14/2020
Components: STEERING
Incident Date: 01/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

MY WIFE DROVE TO WORK, THE CAR FUNCTIONED FINE. WHEN SHE STARTED THE CAR AFTER WORK THE CAR COMPUTERS NOTIFIED HER THE STEERING ASSIST SYSTEM HAD FAILED. SHE NOTICED SHE COULD BARELY TURN THE WHEEL. SHE CALLED ME AND I ASKED HER TO ATTEMPT TO DRIVE HOME AND I WOULD LOOK INTO IT. I DISCOVERED THAT I COULD DO LITTLE BUT TAKE IT TO THE DEALERSHIP FOR REPAIRS.

01/12/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26FL******
Summary

I LITERALLY JUST BOUGHT THIS CAR AND THE STEREO IS POPPING VERY LOUDLY WHEN IT IS TURNED OFF , LOUD, LOW NOTHING SEEMS TO WORK BUT TURNING THE CAR OFF AND ON. THIS A EXTREME SAFETY HAZARD FROM BEING SCARED FROM THE POPPING NOTICES OUT OF NO WHERE TO MY HEARING ON THE ROAD WHICH IS A DANGER. I HAVE READ MANY MANY PROBLEMS WITH THIS HAPPENING BUT THERE IS NO RECALL. I AM ALSO HAVE POWER ISSUES TO WHERE MY CAR JERKS AND SHUDDERS AFTER A COMPLETE STOP LIKE IT DOESN'T WANT TO TAKE OFF WHICH IT SHOULD NOT DO. I HAVE READ MANY DEFECTS ON THIS PROBLEM TOO

01/03/2020
Components: ENGINE
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE LOST POWER AND THE TACHOMETER INCREASED TO 800 RPMS AND THEN DECREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED COCHRAN FORD (110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, (412) 245-4320) AND INFORMED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURES WERE DUE TO THE VAPOR LOCK SYSTEM. THE FAILURE MILEAGE WAS 66,000.

01/02/2020
Components: POWER TRAIN
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XEL******
Summary

WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER. IT HAPPENS EVERY TIME MY CAR HITS 1600RPMS.

01/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

WHEN I TOOK THE KEY OUT THE CAR WAS STILL RUNNING WE PULLED THE IGNITION FUSE TO SHUT IT DOWN BUT ALL THE INSIDE LIGHTS WERE STILL ON THE DASHBOARD LIGHTS LIKE THE CAR HAD DIED WE DISCONNECTED THE BATTERY SO THE BATTERY WOULDN'T BE RUN DOWN I GOOGLED IT AND IT SAID THAT THERE CARS WERE RECALLED FOR A MICROSOFT PROBLEM I WONDERED IF MINE WAS INCLUDED IN THAT

12/20/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23FL******
Summary

STICKY CANISTER PURGE VALVE

12/20/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223, (503) 639-1131) WAS CONTACTED AND DIAGNOSED THAT THE CPV FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

12/18/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

VEHICLE IS SHUDDERING ON ACCELERATION IS DOING IT MORE OFTEN AND WORSE

12/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

RECALL #19N08. THE CAR HAS WHAT RECALL LETTER SAYS IS "A JUDDER OR SHUDDER ON LIGHT ACCELERATION FROM A STOP OR DURING SHIFT EVENTS"; ALTHOUGH MINE IS NOT 'LIGHT'. SEVERAL TIMES UPON ENTERING A MAIN STREET FROM A SIDE STREET THE CAR SHUDDER'S SO BADLY I ALMOST GET HIT. WHEN DRIVING ON A TURNPIKE, I ACCELERATE, AND IT SHUDDERS. AT A STOP, IT SHAKES & SHUDDERS FOR 3 OR 4 CAR LENGTHS. IT'S NOT SAFE & IT'S GOTTEN WORSE SINCE I GOT THE CAR. MATTHEW'S FORD IN BROKEN ARROW, OK SAYS I DO NOT HAVE A CLEAN TITLE AND WHEN I CALLED THE OKLAHOMA COMMISSION DMV OFFICE, THEY SAY THE TITLE IS 'BRANDED'. WHAT DOES THAT MEAN? AND, ONE OF THEM SAID THAT THE WARRANTY HAD BEEN CANCELLED, THEREFORE THERE CAN BE NO RECALL WORK DONE ON THE VEHICLE. THERE ARE SOME EXTENUATING CIRCUMSTANCES SURROUNDING THIS CAR. THE DEALERSHIP LIED TO ME ABOUT THE FINANCING (HURTING MY CREDIT AND FINANCES) AND WE ENDED UP IN A LAWSUIT, WHICH WAS SETTLED. I WOULD HOPE THAT THE DEALERSHIP WOULD NOT DO ANYTHING MEAN TO HURT ME FURTHER. DURING THE LAWSUIT THEY HAD PROVIDED ME WITH A TITLE, BUT IT WAS NOT NOTARIZED PROPERLY, AND I COULDN'T GET A TAG FOR ALMOST 9 MONTHS. WHEN WE SETTLED, I RECEIVED A GREEN TITLE EXACTLY LIKE I HAD ON OTHER CARS...SO I DON'T KNOW WHAT IS WRONG WITH IT THAT HINDERS ME FROM A RECALL REPAIR. I'M 74 AND HAVE BOUGHT A LOT OF CARS AND THE TITLE LOOKS EXACTLY THE SAME AS THE OTHERS, NO NOTATIONS OR STAMPS ON IT OR ANYTHING. I EVEN LOOKED ON CAR-FAX AND TALKED TO THE PREVIOUS OWNER (A FEMALE COLLEGE STUDENT) BEFORE AGREEING TO PURCHASE THE CAR. THERE WAS ONLY 32,000 MILES ON IT WHEN I FIRST LOOKED AT IT DECEMBER 17, 2018. JUST REMEMBERED...THE SALESMAN SNEAKED IN A "TIRE & WHEEL WARRANTY" FOR $1,600. I CANCELLED IT, BUT HAD NOTHING TO DO WITH MECHANICAL PART OF CAR AND WARRANTY PLACE SENT MONEY BACK TO THE DEALERSHIP, WHICH THEY KEPT.

12/16/2019
Components: POWER TRAIN
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, THE VEHICLE STOPPED ABRUPTLY WHILE DRIVING. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED SIMULTANEOUSLY. THE CONTACT HAD THE VEHICLE TOWED TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) WHERE THE VEHICLE WAS INSPECTED MULTIPLE TIMES. THE KEY FOBS AND BATTERY WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,000.

12/13/2019
Components: POWER TRAIN
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20FL******
Summary

#1- ON AN INCLINE: AFTER COMING TO A COMPLETE STOP, TRANSMISSION PERIODICALLY SHUDDERS AROUND 15-20 MPH WHEN SHIFTING GEARS AUTOMATICALLY. ALSO OCCURS FREQUENTLY WHEN SLOWING DOWN TO 10 MPH FOR A SPEED BUMP, THEN ACCELERATING MODESTLY; USUALLY OCCURS IN 15-20 MPH RANGE. #2- AFTER TRANSMISSION HEATS UP (DRIVING FOR ABOUT 30 MINUTES), TRANSMISSION SHUDDERS AFTER COMING ALMOST TO A COMPLETE STOP, THEN TURNING ONTO ADJACENT STREET AND ACCELERATING MODERATELY. AGAIN, MOST OFTEN OCCURS BETWEEN 15-20 MPH. #3- HILLSIDE ASSIST ON AN INCLINE: SOMETIMES TRANSMISSION HOLDS VEHICLE IN PLACE, SOMETIMES VEHICLE ROLLS BACK. #4- FROM A DEAD STOP, ENGINE BOGS DOWN A LITTLE UPON INITIAL ACCELERATION UNLESS GAS PEDAL IS STRONGLY DEPRESSED. VEHICLE PURCHASED SEPTEMBER 2019 FROM DEALERSHIP, MULTIPLE EVENTS (OVER TWO DOZEN) OCCURRED BEGINNING ALMOST IMMEDIATELY AND CONTINUING OVER A THREE-MONTH (APPROXIMATELY 1,400 MILES DRIVEN) PERIOD.

12/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE1FL******
Summary

EACH TIME YOU PUT GAS INTO THE VEHICLE IT WILL NOT START FOR SEVERAL MINUTES. THE ENGINE KEEPS TRYING TO START BUT IT WILL NOT KICK OVER. ALSO THE CAR HAS STALLED WHILE BEING DRIVEN DOWN THE HIGHWAY AND IT HAS TAKEN SEVERAL MINUTES TO START BACK. THE DEALERSHIP WHERE I BOUGHT THE CAR REPLACED A SENSOR IN THE GAS TANK HOWEVER THIS DID NOT FIX THE PROBLEM. AFTER DOING MUCH RESEARCH I HAVE LEARNED THAT FORD HAD A SIMILAR ISSUE WITH THE 2.0 LITER FORD FOCUS

12/10/2019
Components: POWER TRAIN
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XFL******
Summary

WHEN STARTING FROM A STOP OR ACCELERATING THE TRANSMISSION SLIPS AND SUDDENLY GAINS TRACTION. NOTICEABLE SLIPPING AND MISSED SHIFTS ARE ALWAYS OCCURING.

12/07/2019
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/07/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS NO UPHILL START, MY MODEL DOESN'T HAVE THAT. I WOULD LIKE A REFUND ON MY VEHICLE BUT IT HAS ISSUES ALREADY.

12/06/2019
Components: POWER TRAIN
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

THE VEHICLE CONTINUALLY SURGES WHEN ACCELERATING FROM A STOP. VEHICLE HAS BEEN TAKEN IN REPEATEDLY AND I AM TOLD THAT THEY UPDATE SOFTWARE ON A MODULE. AM TOLD IT IS A KNOWN ISSUE BUT BECAUSE IT IS IN LITIGATION THEY CAN'T REPLACE TRANSMISSION. I WANT A SAFE CAR. I AM AFRAID TO LET MY GRANDCHILDREN RIDE IN IT. DATE BELOW FOR EVENT DATE IS MOST RECENT.

12/05/2019
Components: POWER TRAIN
Incident Date: 12/02/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

WHILE IN RUSH HOUR TRAFFIC THE VEHICLES DPS6 DUAL-CLUTCH "POWERSHIFT" TRANSMISSION FAILED TO DOWNSHIFT PROPERLY CAUSING THE CAR TO REAR ENDED THE CAR IN FRONT OF IT. IMPACT WAS ROUGHLY 15-25 MPH.

11/30/2019
Components: AIR BAGS
Incident Date: 01/30/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 01FADP3N24F******
Summary

MAJOR ACCIDENT WITH NO AIR BAY DEPLOYMENT.

11/30/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

I HAVE GOTTEN MY CAR TO THE DEALER FOR THE VARIOUS RECALLS AND MY CAR STILL IS UNSAFE FIVE SEPARATE INSTANCES MY CAR HAS SLOWED TO NEAR STOPPING AND THREE OF THOSE INSTANCES WHERE ON A MAJOR HIGHWAY WITH CHILDREN IN THE CAR OF THOSE THREE TIMES I'VE BEEN LUCKY THAT I HAVE STAYED AND CONTINUED TO DRIVE ON THE RIGHT NEAR THE EMERGENCY LANE. THIS CAR IS UNSAFE TO DRIVE I HAVE THE SAME INSTANCE AND EVERY RECALL IS SUPPOSED TO BE A SOLUTION TO THE PROBLEM. I'VE TAKEN IT TO THE DEALER TO CHECK ON IT AND EVERYTHING APPEARS TO BE WORKING PROPERLY UNTIL IT'S TIME TO DRIVE AND IT CONTINUES TO STALL AND STOP. I'VE MADE A COMPLAINT BEFORE REGARDING THIS VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE AND THERE IS STILL NO SOLUTION TO THE ISSUE THAT CAN END UP COSTING LIVES. THIS CAR NEEDS TO BE RECALLED DUE TO ITS UNSAFE CONDITION YET THE COMPANY REFUSES TO TAKE ACCOUNTABILITY FOR THIS SERIOUS SAFETY ISSUE.

11/29/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

MY CAR WAS PART OF A RECALL I TOOK IT TO FORD AND SUPPOSEDLY IT WAS A QUICK FIX TIL THEY COULD INVESTIGATE AND FIND AN ACTUAL FIX FOR IT. IMMEDIATELY AFTER I GOT IT BACK FROM FORD I STARTED CALLING THE DEALER AS WELL AS FORD THEMSELVES TO INFORM THEM THAT MY CAR WAS NOT DRIVING RIGHT AND THAT SOMETHING NEEDED TO B DONE DUE TO IT BEING A SAFETY CONCERN. ON NOV 28 2019 I WAS APPROACHING A STOP SIGN AND WENT TO APPLY MY BRAKES AND AT THE MOMENT I DID THAT THE CARS DASH LIGHTS COMPLETELY LIT UP INCLUDING TRACTION LIGHT, CHECK ENGINE LIGHT HAD BEEN ILLUMINATED SINCE I GOT IT BACK FROM FORD, THE ABS LIGHT AND THE UP HILL PARKING LIGHT. THE BRAKES WOULD NOT WORK OR STOP MY CAR IT SEEMED AS THOUGH MY CAR EITHER SHUT OFF OR JUST STOPPED RESPONDING TO ANY THING I TRIED TO DO TO GET IT UNDER CONTROL AND AVOID A CRASH, NOTHING WORKED. AS I GOT CLOSER TO THE INTERSECTION I HAD NO OTHER CHOICE BUT TO TURN THE WHEEL AND CONTINUE THROUGH THE INTERSECTION AND TRIED APPLYING MY BRAKES, ALL THIS RESULTED IN AN ACCIDENT WITH ME GOING OVER A CURB DOWN A DITCH INTO A RESERVOIR AND THEN I GOT BOUNCED BACK UP THE DITCH AND HIT A TREE WHICH FINALLY STOPPED MY CAR. MY CAR IS NOW TOTALED I'VE ONLY HAD OT FOR 17 MONTHS AND BECAUSE OF THE FACT THAT I COMPLAINED SEVERAL TIMES TO FORD AND THE DEALER AND WAS TOLD THERE WASNT A FIX AVAILABLE, NOW I'M OUT OF MY ONLY CAR I STILL OWE MONEY ON IT DUE TO IT BEING FINANCED, AND STILL FORD DOES NOT HAVE A FIX. I'M LUCKY TO HAVE ONLY WALKED AWAY WITH MINOR YET PAINFUL INJURIES BUT WHAT HAPPENS TO THE NEXT PERSON? FORD NEEDS TO STEP IT UP. IM.ENCLOSING SEVERAL PICTURES OF THE CAR ACCIDENT AS WELL AS THE CHECK ENGINE LIGHT ILLUMINATED WHEN I GOT MY CAR BACK FROM THE DEALER AFTER IT WAS SUPPOSED TO B TEMPORARILY FIXED. THE POLICE REPORT IS UNAVAILABLE AT THIS TIME DUE TO THE ACCIDENT JUST HAPPENED A FEW DAYS AGO BUT ONCE I RECEIVE IT I CAN FORWARD IT.

11/24/2019
Components: POWER TRAIN
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

VEHICLE EXPERIENCES CLUTCH SHUDDERING ON LIGHT ACCELERATION. FORD HAS EXTENDED THE WARRANTY BUT REFUSES TO REPAIR THE VEHICLE AS THE SERVICE TECH ADVISES, AFTER DRIVING IT, THAT IT ISN'T SEVERE ENOUGH YET, PER FORD'S ARBITRARY STANDARDS. WHEN DRIVING THE VEHICLE, THE SHUDDER OCCURS WHEN FIRST STARTING OUT FROM A STOP. THE NORMAL REACTION WHEN THIS OCCURS IS TO GIVE IT MORE GAS, RESULTING IN MORE RAPID ACCELERATION THAN PLANNED OR NECESSARY. THIS MAY RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY ON WET OR ICY ROADS. IT IS A DEFECTIVE PRODUCT, ACKNOWLEDGED BY FORD, BUT FORD REFUSES TO REPAIR IT, GAMBLING THAT I'LL SELL IT OR TIME ON THEIR EXTENDED 'WARRANTY' WILL RUN OUT BEFORE IT GETS BAD ENOUGH TO MEET THEIR ARBITRARY REPAIR THRESHOLD.

11/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

RECEIVED RECALL NOTICE 18S32. I WENT TO FORD WEBSITE TO CHECK IF THERE ARE ANY OTHER RECALLS SO I COULD THEM WHILE DONE I'M OUT OF TOWN. THE ONLY RECALL IT LISTED IS THIS ONE, BUT WEBSITE SAYS RECALL INCOMPLETE

11/15/2019
Components: POWER TRAIN
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (248-674-4781, LOCATED AT 6975 HIGHLAND RD, WATERFORD, MI 48327) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

11/12/2019
Components: POWER TRAIN
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

12-2-2016 PURCHASE DATE. PURCHASE WAS DELAYED BECAUSE SANDIFAR'S HAD TO TAKE IT TO A DEALERSHIP FOR TRANSMISSION REPAIR. CLUTCH PACK IS WHAT I REMEMBER BEING TOLD. 1-26-19 BREAK DOWN. DRIVING TO WORK ON A PAVED COUNTY ROAD AND GOT A 'TRANSMISSION OVERTEMP' ERROR (IT WAS IN THE TEENS TEMPERATURE-WISE OUTSIDE WITH SNOW ON THE GROUND). TRANSMISSION WOULD NOT FUNCTION FOR SEVERAL MINUTES, THEN WOULD ONLY GO A MILE OR 15 BEFORE OVERHEATING AGAIN. FINALLY GAVE UP AT THE DINER AT HIGHWAY 9 AND HIGHWAY 26. HAD IT TOWED (PAID $200) TO HUBLER/DELLEN/MCCOY/WHATEVER IN MUNCIE. HAD TO RENT A CAR FOR TWO DAYS (I HAD IT FOR MORE THAN 24 HOURS). THEY REPLACED THE TRANSMISSION CONTROL MODULE UNDER WARRANTY AND CHARGED ME $430.96 TO REPLACE THE CLUTCH ACTUATOR. AS FAR AS I CAN TELL IT STILL SLIPS. SEPTEMBER 2019 RECEIVE LETTER FROM FORD. HAD SOME WORK DONE AT ADAMS (ACROSS FROM WORK IN KOKOMO). THEY MENTION THE CLUTCH SEEMS TO BE SLIPPING. 11-11-19 TO IT TO BRAD HOWELL FORD IN KOKOMO. TALKED TO JEFF IN THE SERVICE DEPARTMENT. HE MADE COPIES OF MY LETTER AND MY PAPERWORK FROM HUBLER. THE SERVICE MANAGER WAS SUPPOSED TO LOOK INTO WHAT CAN BE DONE AND CALL ME.

11/08/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

RECALL NOTICE WAS 'SOFTWARE' UPDATE TO DETECT HARDWARE ISSUE. NO ISSUE DETECTED. THE HARDWARE THAT HAD ISSUED FAILED 2 WEEKS LATER. FORD STATES THAT THE RECALL WAS COMPLETED AND CANNOT OPEN. THE EQUIPMENT (CANISTER VALVE) THAT THE RECALL WAS CREATED FOR FAILED.

11/04/2019
Components: POWER TRAIN
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

CAR BEGAN SHUDDERING AND THEN WOULD NO LONGER SHIFT GEARS OR ACCELERATE WHILE GOING UP AN ON RAMP TO THE HIGHWAY. HAD TO PUT THE CAR IN NEUTRAL TO ROLL OUT OF TRAFFICS WAY.

11/03/2019
Components: POWER TRAIN
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

VEHICLE SHUTTERS VERY BADLY IN FIRST GEAR. FORD SENT OUT A LETTER IN SEPTEMBER EXTENDING THE WARRANTY TO INCLUDE A FREE CLUTCH REPAIR, BUT DEALERSHIPS REFUSE TO FIX THE PROBLEM INSTEAD OPTING TO 'UPDATE' THE SOFTWARE, WHICH DOES NOTHING.

10/31/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

I WAS SENT A LETTER OF RECALL DEC 2018 FOR MY 2015 FORD FOCUS, REFERENCE 18S32; NHTSA RECALL 18V-735; I PROMPTLY TOOK MY CAR INTO AUTONATION FORD KATY TX FOR REPAIR, ON DEC 22 2018, WARRANTY CLAIM INVOICE# 981353 AT THIS TIME PCM WAS REPROGRAMMED AND IT CHECKED OK. ON OCT 30 2019 MY CAR WAS AT HALF TANK OF GAS, AND IT STALLED OUT REPEATEDLY, AND ENGINE LIGHT REMAINED ON. I TOOK IT BACK IN. IM CONCERNED THAT: 1) THE REPAIR WAS NOT EFFECTIVE 2) I NEED A CALIBRATION & INSPECTION ON THE POWERTRAIN CONTROL MODULE; REF RECALL 19S22N 3) MY CPV VALVE WAS NEVER REPLACED, AS FORD DID NOT HAVE THE PART AVAIL AT TIME OF RECALL DEC 2018. MY CAR IS SHOWING ALL SYMPTOMS OF CPV AND OR PCM FAILURE..I CANNOT LET MY GAS TANK GO TILL HALF FULL OR BELOW, OR IT SURELY STALLS AND ENGINE LIGHT IS ON, ALSO THE LOW IDLE IS V ROUGH, CLASSIC CPV OR PMC FAILURE SYMPTOMS [XXX] CELL [XXX] WORK PHONE [XXX] MY DEALER CLAIMS MY CPV IS FIXED AND I DO NOT HAVE RIGHT TO RECALL 19S22N THIS IS JUST WRONG, IN MY OPINION, IT WAS NEVER FIXED, REPLACED IN THE BEGINNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/30/2019
Components: ENGINE
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATED PURGE VAPOR LINE WAS RESTRICTED OR BLOCKED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS CURRENTLY AT JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, (770) 427-5531) AWAITING REPAIRS FOR THE PURGE VALVE AND A NEW BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

10/29/2019
Components: VISIBILITY,STRUCTURE
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 65 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND WAS NOTIFIED THAT THE WHEEL BARREL AND WHEEL HUB NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,066.

10/28/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

WHEN I COME TO A STOP AND BEGIN TO TAKE OFF MY CAR JERKS REALLY BAD LIKE MY GEARS ARE TRYING TO CATCH UP, IT SNATCHED SO BAD I WENT INTO ANOTHER LANE OF TRAFFIC IN THE RAIN. I HAVE HAD IT SENT BACK TO THE ORIGINAL DEALER AND IT WAS CLAIMED TO HAVE BEEN FIXED I DISAGREE STRONGLY.

10/22/2019
Components: POWER TRAIN
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

SLIPPED TRANSMISSION, IT HESITATES TO GO, WHEN STOPPED AT STOP LIGHT. IT HAS A SALVAGED TITEL

10/16/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIOLENTLY JERKED AS THE RPMS INCREASED. THE CONTACT STATED THAT THERE WAS A DELAY IN ACCELERATION. THE VEHICLE WAS TAKEN TO AUTONATION FORD GULF FREEWAY (12227 GULF FWY, HOUSTON, TX 77034, (713) 489-2089) WHERE THE CONTACT WAS INFORMED TO LET THE COMPUTER CATCH UP AFTER GETTING IT UPGRADED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *DT THE CONSUMER STATED THE TRANSMISSION IS SLIPPING. *TR

10/10/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED. ADDITIONALLY, WHILE ADDING FUEL TO THE VEHICLE, THE CONTACT DETECTED A FUEL LEAK. FURTHERMORE, THE TPMS AND WINDSHIELD WIPER FLUID LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) WHO STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 65,000.

10/07/2019
Components: POWER TRAIN
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

MY 2015 FORD FOCUS 2.0 SEDAN ELECTRIC RANDOMLY HAD THE CHECK ENGINE LIGHT COME ON AND STARTED SHIFTING ABNORMALLY AND OUT OF CONTROL. AT FIRST IT WOULDN'T SHIFT PROPERLY AND THEN OUT OF NOWHERE IT REVVED UP HIGH AND MADE MY VEHICLE ACCELERATE DOWN THE ROAD ALMOST CAUSING ME TO WRECK.

10/05/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

HAD RECALL SERVICE DONE FOR FUEL TANK DEFORMATION ISSUE OR SO THE DEALERSHIPS SAYS. BUT AFTER I THE CAR BACK IT SEEMS TO BE RUNNING GREAT BUT 5 MILES DOWN THE ROAD IT STALLS ON ME AND FAILS TO CRANK WHEN IT DID IT WOULDNT CONTINUE TO RUN OR IDLE FOR LONG BEFORE STALLING AGAIN. AFTER 30 MO S OR SO OF PRIMING FUEL PUMP AND RETRYING AND LETTING SET. IT CRANKS UP AND RUNS FINE. RECALL NEEDS TO BE FURTHER RESEARCHED OR DEALERSHIP NEEDS TO BE INVESTIGATED FOR FRAUDULENTLY CLAIMING TO COMPLETE RECALL PROCEDURES AND NOT DOING SO.

10/04/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNED A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND THE SMOKE AND FLAMES BECAME MORE RAMPANT. THE CONTACT CALLED THE FIRE DEPARTMENT AND HAD THE FIRE EXTINGUISHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE INSURANCE COMPANY CONDUCTED AN INVESTIGATION OF THE INCIDENT AND RETRIEVED THE SERVICE RECORDS OF THE VEHICLE FROM CHAPMAN'S NORTHEAST FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, 866-577-2408). THE CONTACT WAS INFORMED BY THE INSURANCE CLAIM ADJUSTER THAT THE FIRE WAS CAUSED BY AN ENGINE BLOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE HAD BEEN SALVAGED AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

10/03/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25FL******
Summary

FORD ISSUED A RECALL FOR MY FORD FOCUS BECAUSE THERE'S AN ISSUE WITH THE VEHICLE'S CLUTCH. EVERYTHING WAS SUPPOSED TO BE COVERED WITH NO EXPENSE TO ME. UPON DELIVERING THE CAR TO A FORD DEALERSHIP I WAS TOLD THAT I WOULD BE CHARGED $145 FOR THEM TO RUN A DIAGNOSTIC CHECK TO LOCATE THE SEVERITY OF THE ISSUE TO MY CLUTCH. IF THE RESULTS COME BACK SHOWING THE CLUTCH TO BE THE ISSUE THEN THE FEE WOULD BE WAIVED, BUT IF IT TURNS OUT TO BE ANOTHER ISSUE THEN I'D BE FOUND LIABLE FOR THE CHARGE. IN THIS INSTANCE BECAUSE THERE'S A RECALL THAT HAS BEEN ISSUED BY FORD, I DO NOT FEEL THAT I SHOULD BE GETTING CHARGED JUST TO HAVE THEM LOOK OVER THE VEHICLE.

10/03/2019
Components: POWER TRAIN
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

I PURCHASED THE CAR WITH 6K MILES 18 MONTHS AGO AND HAVE DRIVEN IT FOR APPROXIMATELY 15K MILES SINCE THEN. DURING THAT TIME I'VE EXPERIENCED A RECURRING, PERSISTENT AND SEVERE TRANSMISSION SHUDDER THAT MAKES THE CAR LURCH AND LAG WHEN STARTING FROM A STOP OR SHIFTING FROM 1ST TO 2ND GEAR (ALTHOUGH IT IS LESS SEVERE - STILL VERY NOTICEABLE, BUT NOT SCARY WHEN SHIFTING FROM 1ST TO 2ND). STARTING FROM A STOP IS THE MAJOR SAFETY-RELATED CONCERN FOR ME BECAUSE THE DRIVER HAS A SENSE OF LOSING CONTROL. I ASSUMED SINCE THE CAR WAS USED IT WAS OUT OF WARRANTY. THEN A MONTH AGO I RECEIVED A LETTER FROM FORD SAYING THE WARRANTY HAD BEEN EXTENDED ON THE TRANSMISSION SHUDDER. THE LETTER HAD MY VEHICLE VIN NUMBER ON IT SO I ASSUMED IT APPLIED TO MY VEHICLE. AFTER TAKING IT TO MY LOCAL DEALERSHIP THEY SAID MY CAR WAS NOT UNDER WARRANTY BECAUSE IT HAD PREVIOUSLY BEEN WRECKED (PRIOR TO MY PURCHASE OF THE VEHICLE). THEY CHARGED ME $250 TO DIAGNOSE AND CONFIRM IT HAS A SEVERE TRANSMISSION SHUDDER PROBLEM, WHICH THEY SAID WAS NOT COVERED BY FORD. THEY ESTIMATED THE NECESSARY REPAIR TO THE CLUTCH AND ACTUATOR TO BE $2,100. I CALLED THE FORD HOTLINE CONFUSED ABOUT THE LETTER I RECEIVED ONLY TO BE TOLD AGAIN THE WARRANTY DOESN'T APPLY TO ME BECAUSE THE CAR WAS PREVIOUSLY WRECKED. I UNDERSTAND A PREVIOUS WRECK MAY VOID THE WARRANTY, BUT IN THIS CASE IT SEEMS AN EXCEPTION IS WARRANTED AS THIS A WELL-KNOWN TRANSMISSION PROBLEM WITH THIS MODEL AND MY SYMPTOMS ARE IDENTICAL TO THOSE DOCUMENTED ELSEWHERE. FORD ALSO REFUSED TO REIMBURSE ME THE $250 I PAID TO HAVE THE PROBLEM DIAGNOSED, WHICH I DID BECAUSE THEY SENT ME A LETTER TELLING ME MY WARRANTY HAD BEEN EXTENDED. FORD SHOULD BE REQUIRED TO FIX THIS PROBLEM EVEN ON CARS WHICH OTHERWISE DON'T QUALIFY FOR THE EXTENDED WARRANTY BECAUSE OF SOME TECHNICALITY.

10/01/2019
Components: POWER TRAIN
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE VEHICLE FAILED TO SHIFT INTO THE PROPER GEAR THE SHUDDERING AND TRANSMISSION ISSUE MADE THE VEHICLE UNSAFE THE TRANSMISSION FAILED TO OPERATE AS INTENDED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO BRIGHTON FORD, 190 W BROMLEY LN, BRIGHTON, CO 80601, (303) 800-3235, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHUDDERING IN THE TRANSMISSION WAS NOT ENOUGH TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS CONCERNED WITH THE VEHICLE NOT BEING ABLE TO OPERATE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *DT *TR

09/30/2019
Components: POWER TRAIN
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

THE RPM'S CONSTANTLY JUMP UP AND DOWN FROM 2-4, NOT ACCELERATING SOMETIMES WHEN I HIT THE GAS STALLING AND ALMOST PAUSING HAPPENS ALL THE TIME. ALSO, THE GEAR SWITCHES ARE NOT IN A SAFE LOCATION. I DON'T USE THEM AND HAVE ACCIDENTALLY HIT THEM WHILE DRIVING WHICH LEAD TO SUDDEN STOPS ON THE EXPRESSWAY PUTTING ME AT RISK TO BE REAR ENDED. HAS HAPPENED SEVERAL TIMES.

09/30/2019
Components: STEERING
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XFL******
Summary

I TOOK A 3 HOUR TRIP UP TO MY MOTHER'S HOUSE THAT WEEKEND AND THEN DROVE BACK ANOTHER 3 HOURS AND PARKED IT FOR THE NIGHT. I HAD NO PROBLEMS UNTIL I STARTED MY CAR UP THE NEXT MORNING. A NOTICE CAME ON THE DASHBOARD SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." THE STEERING WAS EXTREMELY STIFF AND MAY AS WELL HAVE BEEN LOCKED. NO CHECK ENGINE LIGHT OR ANYTHING. SO THAT WOULD MEAN THIS HAPPENED OVERNIGHT WHILE THE CAR WAS STATIONARY AND OFF. I TOOK IT TO THE DEALER AFTER UNSUCCESSFULLY TRYING TO FIND A BASIC FIX AND THEY SAID I NEEDED TO REPLACE THE WHOLE RACK AND PINION ASSEMBLY. I FIGURE IT HAPPENING OVERNIGHT HAD SOMETHING TO DO WITH THE WHOLE SYSTEM BEING EVENLY SOAKED WITH HEAT FROM THE LONG DRIVE AND COOLING VERY SLOWLY OVERNIGHT CAUSING CRACKS IN THE ELECTRICAL COMPONENTS. IT WAS A $3000 REPAIR JOB FOR A CAR THAT HAD LESS THAN 37,000 MILES ON IT ALBEIT A 2015 MODEL YEAR. DUE TO THE WARRANTY BEING OUT, I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. OTHER PEOPLE I'VE SEEN EXPERIENCE THIS HAD IT FIXED UNDER WARRANTY SO THEY HAD NO ISSUES. UNFORTUNATELY FOR ME THIS WAS A USED CAR AND HAD NO WARRANTY LEFT ON IT.

09/30/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE). PRIOR TO RECEIVING THE RECALL NOTICE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO STALL WHILE DRIVING VARIOUS SPEEDS. THE CONTACT NO LONGER DROVE THE VEHICLE. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT REMAINED FOR TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

09/27/2019
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 60 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT COULD SMELL FUEL ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION READY WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. IN ADDITION, THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT PROVIDING THE CORRECT FUEL MEASUREMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO RUSSELL AND SMITH FORD (LOCATED AT 3440 S LOOP W, HOUSTON, TX 77025, (713) 230-8368) AND AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE EMISSION VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,205.

09/24/2019
Components: POWER TRAIN
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWERSHIFT TRANSMISSION SETTLEMENT. *LD THE CONSUMER STATED THE TRANSMISSION WAS REBUILT, BUT THE FAILURE CONTINUED. WHEN THE CONSUMER ATTEMPTS TO ACCELERATE THE VEHICLE STALL AND THEN LURCHES FORWARD BERFORE RESUMING NORAL DRIVING. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE; THEREFORE, THE COULD NOT REPAIR THE VEHICLE. *JS

09/12/2019
Components: POWER TRAIN
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

MY 2015 FORD FOCUS HAS A HORRIBLE CLUTCH SHUDDER AND SLIPS WHEN YOU TRY TO PULL OUT INTO TRAFFIC. I HAVE SPOKEN TO FORD ABOUT THIS AND THEY CLAIM THERE IS NO ISSUE THAT WOULD CAUSE THE SLIPPAGE. THEY RECOGNIZE THERE IS A SHUDDER PROBLEM, BUT REFUSE TO DO ANYTHING ABOUT THIS. THIS IS A HUGE SAFETY CONCERN AND THEY WILL NOT DO ANYTHING WITH THE VEHICLE. THE TITLE IS BRANDED DUE TO AN ACCIDENT INVOLVING THE REAR PASSENGER CORNER AND IT BEING A CHEAP CAR. THE ACCIDENT HAS NOTHING TO DO WITH THE HORRIBLE TRANSMISSION/CLUTCH THEY DESIGNED AND NEW THAT IT WAS A BAD DESIGN. THIS SHUDDER/SLIPPING PROBLEM HAS ABOUT CAUSED AN ACCIDENT A COUPLE TIMES NOW AS IT DOESN'T ALWAYS ACT LIKE THIS. IT WILL DO GREAT FOR A LITTLE WHILE AND THEN WHEN YOU NEED TO MOVE QUICKLY IT WILL REAR ITS UGLY HEAD AGAIN. IT IS THE WORST WHEN YOU ARE TRYING TO PULL INTO TRAFFIC OR TURN IAS YOU PULL OUT IT SEEMS, BUT ALWAYS FROM A STAND STILL OR CLOSE TO IT.

09/08/2019
Components: POWER TRAIN
Incident Date: 09/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

VEHICLE SPUTTERS AFTER TAKE OFF FROM STOPS SUCH AS TRAFFIC LIGHTS AND STOP SIGNS. PULLING OUT OF PLACES INTO TRAFFIC. VEHICLE CUTS OFF SOMETIMES AFTER PULLING OUT FROM LOCATIONS. THE PROBLEM IS BECOMING WORSE AND WORSE. I'M AFRAID IT'S GOING TO CUT IF AND I'M GOING TO BE KILLED OR SERIOUSLY INJURED. VEHICLE DOES THIS EVERY SINGLE DAY NOW. WHENEVER I'M DRIVING AND COME TO A COMPLETE STOP OR IF I'M PULLING INTO TRAFFIC.

09/06/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE ENGINE STALLED, THE VEHICLE LOST ACCELERATION, AND GRADUALLY SLOWED DOWN UNTIL IT WAS GUIDED TO THE SIDE OF THE ROAD. ALSO, AFTER THE VEHICLE WAS REFUELED, IT WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED FOR $500; HOWEVER, THE FAILURE RECURRED WHILE DRIVING AWAY. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-1000( WAS CONTACTED AND STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT PAID $200 FOR A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED AND THE CONTACT FILED A COMPLAINT WITH EITHER ONE OF THE DEALERS OR THE MANUFACTURER. THE CONTACT WAS PROVIDED A LOANER VEHICLE FROM THE HAASZ DEALER. THE CONTACT TOOK THE VEHICLE TO ANOTHER UNKNOWN FORD DEALER AND WAS INFORMED THAT NICK MAYER FORD SHOULD NOT HAVE CLOSED THE RECALL FOR THE FUEL TANK BECAUSE THERE WAS STILL AN ISSUE. THE RECALL WOULD NEED TO BE RE-ISSUED IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE CONTACT WAS CURRENTLY WAITING FOR THE MANUFACTURER TO APPLY THE RECALL BACK ON HER VEHICLE. THE FAILURE MILEAGE WAS 41,500.

09/04/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

I WAS DRIVING IN MORNING RUSH-HOUR TRAFFIC, CAR ENGINE SHUT OFF IN MIDDLE OF TRAFFIC AND WOULD NOT TURN BACK ON. AFTER ABOUT 20-30 MIN, IT STARTED AND I WAS ABLE TO MOVE TO SAFE AREA BEFORE IT SHUT DOWN AGAIN. I HAD IT TOWED TO A LOCAL FORD DEALER.

08/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

VEHICLE JUST TURNS OFF OUT OF NOW WHERE NO MATTER THE SPEED AND IT HAS BEEN TURNING OFF EVEN WHEN IT IS IN PARK.

08/28/2019
Components: STEERING
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WHEEL DIFFICULT MORE DIFFICULT TO TURN, THE STEERING WOULD NOT MOVE AT ALL. HAD THE VEHICLE SERVICES AT THE DEALERSHIP AND WAS INFORMED THAT POWER STEERING GEAR INTERNALLY FAILED AND NEEDED TO BE REPLACED.

08/28/2019
Components: POWER TRAIN
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

BOUGHT MY CAR FROM A DEALERSHIP IN 2015. THEY DIDNT MENTION ANYTHING ABOUT ANY PROBLEMS MY CAR MIGHT HAVE. IT WAS THE PERFECT CAR. I DROVE 6 HOURS TO GET THIS CAR. ON MY WAY HOME I NOTICE THE SHUDDER AND VIBRATION. NEVER HAVE I FELT THIS BEFORE. WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE PERIMETERS AND TOLD US TO DRIVE IT HARD THAT THESE CARS NEEDED TO ADJUST TO THE WAY WE WERE DRIVING IT. IT WAS STILL UNDER MY EXTENDED WARRANTY. FAST FORWARD TO OUR TRIP TO COLORADO/VEGAS. TRACTION CONTROL WAS NEEDED YET IT SMELT LIKE WIRE BURNING. TURNED IT OFF. WE WENT TO THE HOLLYWOOD SIGN FOR PICS AND THE CAR WOULDN'T EVEN BACK UP THE HILL. ALL IT WOULD DO WAS GO FORWARD.. TOOK IT BACK TO THE SHOP AGAIN THEY SAID IT WAS THE CLUTCH AND IT NEEDED REPLACED. IT WAS ONLY 300 MILES OUT OF WARRANTY AT THIS TIME AND THEY WOULDNT FIX IT.

08/27/2019
Components: STEERING
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

"STEERING ASSIST FAULT, SERVICE REQUIRED" CAME UP ON THE INFORMATION PANEL AND MADE IT VERY HARD TO STEER AS I WAS GOING DOWN THE ROAD! LUCKILY IT HAPPENED ON A 35 MPH SECTION OF THE ROAD AND THERE WAS NO TURNING INVOLVED, IT WAS LIKE THE POWER STEERING WENT COMPLETELY.

08/27/2019
Components: POWER TRAIN
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

MY 2015 FORD FOCUS HESITATES DURING TAKE-OFF WITH A KNOWN DUAL-CLUTCH TRANSMISSION PROBLEM. THIS HESITATION CAUSES THE CAR TO JOLT BACK AND FORTH WITH A POSSIBLE CAUSE TO CRASH INTO THE VEHICLE IN FRONT OF YOU DURING SLOW TRAFFIC. THE SERVICE ADVISOR AT THE FORD DEALERSHIP HAS EXPLAINED THIS AS AN ANNOYANCE INSTEAD OF A SAFETY ISSUE. FORD HAS EXTENDED THE WARRANTY FOR THE CLUTCH REPLACEMENT, BUT I BOUGHT THIS CAR WITH A REBUILT TITLE AND FORD WILL NOT HONOR OR COVER THE CLUTCH UNDER THE WARRANTY. THEY WANT TO CHARGE ME $2000 ON A KNOWN PROBLEM BECAUSE OF THE REBUILT TITLE. NOW A DAYS IT DOES NOT TAKE MUCH FOR AN INSURANCE COMPANY TO TOTAL A CAR WITH A SMALL FENDER BENDER. FORD MOTOR COMPANY SHOULD COVER THE TRANSMISSION WARRANTY OF THE CAR WITH EITHER A CLEAN TITLE OR SALVAGED TITLE.

08/25/2019
Components: ENGINE
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

WHEN I DRIVE FOR MORE THAT 20 MINUTES, MY CAR WILL START DYING WITHOUT WARNING. I CAN THEN PUT IT IN PARK AND START THE CAR, WHICH IT WILL THEN START UP AND I CAN DRIVE FOR ABOUT ANOTHER MINUTE AND IT WILL DIE AGAIN. IT WILL DO THIS OVER AND OVER UNLESS I STOP DRIVING AND LET THE CAR 'REST' FOR AT LEAST 30 MINUTES. THIS STARTED HAPPENING A WEEK AFTER I HAD SOME RECALL WORK DONE ON THE CSV.

08/21/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

OVER THE PAST YEAR MY FORD FOCUS 2015 HAS BEGUN SUFFERING A TERRIBLE "SHUDDERING" WHEN GOING FROM STOP TO MOVING (SPECIFICALLY THE FIRST SHIFT RANGE OF 15-20MPH), AND ESP. WHEN GOING FROM STOP TO MOVING ON A TURN (STOPPING AT A STOP SIGN THEN TURNING FOR EXAMPLE) , PUSHING MORE GAS DOESN'T SEEM TO HELP ACCELERATE ANY FASTER. THE CLUTCH HAS BEEN REPLACED BEFORE BUT THE ISSUE JUST KEEPS GETTING WORSE, AND IT REALLY SUCKS.

08/21/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

MY CAN USED TO GET 400 PLUS MILES WHEN THE HAS TANK IS FULL. NOW IT GETS LESS AND STUDY GET LESS WHEN I FILL UP. WHEN I STEP ON THE ACCELERATOR THE CAR SOUND LIKE AIR RUSHING IN AND THE RPM'S REV UP WAY TO HIGH. THIS BEEN GOING ON FOR A FEW WEEKS. THIS HAPPEN WHILE DRIVING THE FREEWAY, HIGHWAY, AND THE NEIGHBORHOOD STREETS.

08/19/2019
Components: POWER TRAIN
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

RECENTLY HAD MY TRANSMISSION REPLACED FOR 7TH TIME, CAR STILL SHUDDERING, HESITATING WITH LACK OF POWER WHETHER AT A STANDSTILL OR ON THE MOVE.

08/14/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

CAR WILL HESITATE TO ACCELERATE LEAVING YOU TO PRESS THE GAS HARDER THAN NEEDED AT TIMES AND COULD CAUSE AN ACCIDENT. SOMETIMES CAR WONT SHIFT INTO THE CORRECT GEAR. WHILE DRIVING WITH CRUISE CONTROL SET MY CAR WILL REV UP TO 7,000 RPM AND STAY THERE FOR A FEW SECONDS. I HAVE MULTIPLE VIDEOS OF THIS HAPPENING AND IM TOLD ITS NOT BAD ENOUGH FOR FORD TO COVER IT UNDER MY WARRANTY BECAUSE IT DOESNT MEET THEIR REQUIREMENTS FOR A REPAIR. THEY HAVE REPLACED THE CLUTCH AS WELL AS TCM. A TOTAL OF 3 TRANSMISSION REPAIRS AND NOW IM PASSED MY WARRANTY SO THEY WONT COVER THE DIAGNOSIS. IVE HAD IT LOOKED AT MULTIPLE TIMES AND WAS TOLD ITS NOT BAD ENOUGH OR THEY CANT FIND ANYTHING WRONG AT ALL. AND MY VIDEOS ARENT PROOF ENOUGH EVEN THOUGH YOU CAN SEE MY CRUISE IS SET AND MY SPEED DOESNT CHANGE BUT MY RPMS ARE ALL OVER THE PLACE, NOR IS IT POSSIBLE FOR ME TO MAKE MY RPMS STAY CONSISTANT AT A RATE. VERY FRUSTRATING TO BUY A BRAND NEW CAR TO HAVE THESE ISSUES CONTINUE TO HAPPEN AND GET HORRIBLE HAS MILEAGE.

08/14/2019
Components: POWER TRAIN
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28FL******
Summary

CAR SHAKES BADLY WHEN ACCELERATING FROM A STOP, ESPECIALLY ON AN INCLINE. CAR CAN STALL AND COME TO A STOP WHEN TRAVELING LESS THAN 40 MPH. THE FIRST ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE STALLING BEGAN HAPPENIN JUST IN THE LAST WEEK.

08/14/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XFL******
Summary

WHEN TRYING TO ACCELERATE FROM STOP MY CAR SPUTTERS/ STUTTERS AND TRIES TO STALL OUT. IT ALSO HAS SOMETHING WRONG IN THE ELECTRICAL SYSTEM THAT HAS CAUSED MY STEREO AND OTHER FUNCTIONS TO NO LONGER WORK

08/13/2019
Components: POWER TRAIN
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE7FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE'S PRESSURE PLATE WAS NOT FUNCTIONING AND CAUSED THE CLUTCH TO LOCK AND BECOME UNRESPONSIVE, WHICH RESULTED IN A FORCED GEAR CHANGE. THE FAILURE OCCURRED AFTER AN EXTENDED TIME PERIOD. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 423-875-2023) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 22271967-C6H7W6. THE CONTACT STATED THAT HE RECEIVED AN UNKNOWN RECALL NOTICE FOR THE VEHICLE; HOWEVER, THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 70,000.

08/13/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, 828-693-4281) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NO LONGER QUALIFIED FOR THE RECALL DUE TO A PRIOR REPAIR MADE TO THE TRANSMISSION WHERE A STRIP WAS WELDED ONTO THE BOTTOM OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THEY COULD REBUILD THE TRANSMISSION; HOWEVER, SHE WOULD HAVE TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,685.

08/10/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE7FL******
Summary

A BOUGHT A USED FORD CAR FROM TOYOTA, THE CAR UNKNOWINGLY HAD A RECALL ON IT. THE CAR HAS BEEN SEEN 10 TIMES, UNDER WARRANTY, THE TRANSMISSION AND CLUTCH HAS GONE OUT, FORD AND TOYOTA HAVE REFUSED TO BY BACK THE CAR. CAR HAS BEEN OUT OF SERVICE FOR 31 DAYS AS OF NOW. AND I HAVE NOT RECEIVED A RENTAL, FORD WILL NOT OPEN THE RECALL BACK OPEN. HENDRICKS WON'T LOOK AT THE CAR THEY TELL ME TO TAKE IT BACK TO FORD. WHILE DRIVING THE CAR THE CAR WOULD NOT EXELORATE PASS 40-55 MILES PER HOUR. THE RADIO, BLUETOOTH PORTS STOPPED WORKING. THE AUTO START AND STOP STOPPED WORKING. I HAVE CONTACTED FORD COMPANY MORE THAN 10 TIMES WITH 6 CASE NUMBERS. THE LAST TIME I WAS DRIVING THE CAR I WAS IN MOTION ON THE HIGHWAY WHEN I COULD SMELL A BURNING ODER, THEN THE CLUTCH PEDAL WENT OUT (STUCK IN THE FAR BACK POSITION) THEN THE CAR WHEN INTO LIMP MODE AND WOULD NOT EXCEL PAS 50 MILES PER HOUR AFTER PRESSING THE GAS THE GAS PETAL GOES OUT. THE STICK TO CHANGE GEARS WHEN OUT AND THE CAR WAS SMOKING. I THEN ROLLED OFF THE NEAREST EXIT RAMP WHERE THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET

08/06/2019
Components: POWER TRAIN
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO AN ACTIVE RECALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT REVERSE WHEN PLACED INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) AND WAS ADVISED TO BRING THE VEHICLE IN TO BE DIAGNOSED, BUT NOT TO BE REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

08/04/2019
Components: POWER TRAIN
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

WHEN DRIVING THIS FOCUS, UPON INITIAL ACCELERATION, THIS CAR SHUTTERS BADLY. SEEMS TO SHUTTER MORE ON HOT DAYS, BUT THIS OCCURS ALL YEAR ROUND. AFTER DOING RESEARCH, FOUND THAT THIS IS A MAJOR ISSUE WITH THIS TRANSMISSION. PLAN ON CALLING DEALERSHIP TO SEE IF THIS ISSUE CAN BE RESOLVED. I DO NOT WANT THIS TO BECOME A SAFETY ISSUE FOR MY FAMILY.

08/01/2019
Components: POWER TRAIN
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TRANSMISSION SHUDDERS SLIPS AND IS GENERALLY SLUGGISH. SOMETIMES READS IN NEUTRAL AND CAR IS IN DRIVE MODE. FORD DEALERSHIPS STATE CLUTCH ASSEMBLY AND SEALS NEED REPLACED HAVE WRITTEN DOCUMENTATION FROM DEALERSHIP CONFIRMING THE ISSUE. I CONTACTED FORD CUSTOMER CARE AND WAS TOLD THAT THERE WAS NOTHING THEY WILL DO TO REPAIR THE PROBLEM AS FORD HAS NOT RECOGNIZED THAT THERE IS AN ISSUE. I WAS TOLD THAT I AM RESPONSIBLE FOR REPAIRS EVEN THOUGH THEY ARE AWARE OF THE PROBLEM.I WAS SHUNNED AND GENERALLY TREATED VERY POORLY BY EVERY F ORD DEALERSHIP I SPOKE WITH AS THEY STATED THEY CANNOT RECOVER THE REPAIR COSTS FROM FORD.

07/31/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

WHEN I PRESS ON THE GAS TO ACCELERATE AFTER STOPPING AT A STOP SIGN OR RED LIGHT, (AFTER I HAVE DRIVEN THE CAR A SMALL DISTANCE) THE CAR JERKS AND JUMPS AND DOES NOT WANT TO ACCELERATE. I AM NOT SURE IF THIS IS COMING FROM THE TRANSMISSION OR NOT, BUT IT WORRIES ME BECAUSE I DO NOT WANT TO BE STUCK IN THE MIDDLE OF AN INTERSECTION BECAUSE MY CAR WILL NOT GO. IT HAS BEEN HAPPENING A LOT, BUT I HAVE NOT HAD IT IN TO A REPAIR SHOP YET AND I AM WONDERING IF IT HAS ANYTHING TO DO WITH THE BAD TRANSMISSIONS THAT WERE PUT INTO THE FORD FOCUSES. THIS HAPPENS WEATHER I AM DRIVING ON A CITY STREET OR ON A HIGHWAY AND IT IS VERY CONCERNING. I GOT A LETTER IN THE MAIL FROM FORD BACK IN DECEMBER 2018 THAT STATED MY CAR WAS HAVING ISSUES WITH CERTAIN THINGS AND THAT THEY WOULD BE SENDING OUT A RECALL IN THE FIRST QUARTER OF 2019, BUT I NEVER RECEIVED ANY CORRESPONDENCE FROM FORD AFTER THAT. THIS ISSUE HAS BEEN HAPPENING FOR A LONG TIME.

07/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUT OFF AND RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,691. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/29/2019
Components: POWER TRAIN
Incident Date: 07/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

GOT THE CAR AROUND 31K MILES I'VE BEEN DOING UBER SINCE I'M A COLLEGE STUDENT WHO DESPERATELY NEEDS MONEY ALL THE TIME. MY TRANSMISSION JUST WENT ON MY 2015 FORD FOCUS SE IN THE MIDDLE OF TRAFFIC WHILE I HAD A PASSENGER. I WAS GOING ABOUT 20 MPH AROUND A ROUND ABOUT, WHEN THE ENGINE SUDDENLY STALLED. ON THE DASH IT SAID TRANSMISSION IS OVERHEATING WAIT 5 MINUTES. SO I DID. THE TRANSMISSION WOULDN'T GO INTO GEAR. I HAD A PREVIOUS 2013 MODEL WITH THE SAME TRANSMISSION PROBLEM. TO THINK FORD WOULD OF FIXED THE PROBLEM, THEY CONTINUED TO SELL THESE CARS. KNOWING THEY HAD FAILURE WITH THE TRANSMISSION.

07/28/2019
Components: SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

WHEN TURNING THE CAR VIBRATES AND SHAKES A LOTS AND MAKE SOME NOISE.NOT SURE WHAT THIS COULD BE BUT NEED HELP WITH THIS BEFORE SOMETHING HAPPENS. THIS HAPPENED UPON TURNING TAKE OFF,HIGHWAY, EXHILARATION IN CITY ALSO TOO. I JUST BOUGHT THE CAR I NOTICE THIRD A FRIEND BOUGHT THIS TO MY ATTENTION I THOUGHT IT WAS THE ALL WHEE WE DRIVE. BOUGHT CAR03-08-20 DRIVE OUT OF TOWN IN APRIL FOR WEDDING.

07/26/2019
Components: POWER TRAIN
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

SHUDDER AFTER ACCELERATION

07/26/2019
Components: POWER TRAIN
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

THE TRANSMISSION IN MY 2015 FORD FOCUS HAS HAD NUMEROUS TRANSMISSION CONTROL MODULE UPDATES ( TCM ) WHICH THE DEALERSHIP KEPT SAYING WOULD FIX THE PROBLEM WHICH IT DID NOT IN MOST CASES MADE IT WORSE. THE DUAL CLUTCH HAS BEEN REPLACED 4 TIME'S THE THROW OUT BEARING, AND THE SHIFT MOTORS FOR THE FIX TO LAST BETWEEN 10,000 TO 15,000 MILES AND THE VEHICLE CLUTCH BEING REPLACED AGAIN. AT THE LAST VISIT TO DEALERSHIP WAS ADVISED THE CLUTCH NEED REPLACED AGAIN BUT WAS ADVISED IT WAS NOT UNDER WARRANTY NOW BECAUSE THE CLUTCH USED AT LAST REPLACEMENT WAS THE LATEST REVISED EDITION THAT HAD A 10,000 MILE WARRANTY THROUGH THE DEALERSHIP TO CONTACT FORD CUSTOMER CARE AND OPEN A CASE UP TO SEE IF FORD WILL WARRANTY THE REPAIR. WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AND GIVE THEM THE CASE NUMBER ISSUED BY FORD. THE DEALERSHIP CALLED LATER THAT DAY AND ADVISED THAT MY CAR WAS READY FOR PICKUP. AFTER ARRIVING AT THE DEALERSHIP THE CLUTCH HAD NOT BEEN REPLACED WAS ADVISED AT THAT TIME IT DID NOT MEET THE REQUIREMENTS OF THE SHUTTER FILE NUMBER TO WARRANT REPLACEMENT BUT IT DID A WEEK EARLIER WHEN THE VEHICLE WAS AT THE DEALERSHIP. AT THE CURRENT TIME THE SLIP'S ON ACCELERATION. JERK'S AND SHAKE'S WITH SUDDEN ACCELERATION FROM A STOPPED POSITION. HILL ASSISTANCE WORKS SPORADIC TO KEEP THE CAR FROM ROLLING BACKWARDS WHEN PULLING OUT ON A HILL. THE CAR AT TIMES WILL NOT WANT TO UPSHIFT OR DOWNSHIFT WHEN IT NEED TO CAUSING YOU TO HAVE TO PULL OFF THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK THEN IT WILL SHIFT CORRECTLY FROM A FEW DAYS TO A COUPLE OF WEEKS. THEN THE SAME PROBLEM AGAIN. BUT I'M TOLD BY FORD AND THE DEALERSHIP THERE IS NOTHING WRONG WITH THE CAR NOW AFTER I GOT A CASE NUMBER FROM FORD ON THE TRANSMISSION. THE CAR CURRENTLY HAS ONLY 75,000 MILES AND HAS STILL NOT BEEN FIXED BY FORD.

07/26/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

PURCHASED USED FROM A FORD DEALER USED 2015 FORD FOCUS. WAS TOLD THAT VEHICLE HAD TO LERN MY STYLE OF DRIVING. CAR SHUTTERS WHEN GOING ACCELERATING, TAKE TIME TO SHIFT BETWEEN 1,2,3, GEARS. ALSO SHUTTERS AT OTHER SPEEDS IN THE MIDDLE OF SHIFTING. CANNOT SHIFT QUICKLY FROM PARKED OR IN STOPPED POSITION LIKE AT A STOP LIGHT OR WHEN MERGING INTO TRAFFIC. CAR ALSO NOW REVS HIGH AND HAS TO BE COOLED DOWN AFTER DRIVING. I CANNOT TRUST VEHICLE TO BE DRIVEN BY OTHER FAMILY MEMBERS DUE TO TRANSMISSION AND ENGINE ACCELERATION PROBLEMS. HAS BEEN AN ONGOING PROBLEM BUT DEALERSHIP CHARGES FOR DIAGNOSTICS AND STATES THAT IT IS THE WAY I DRIVE.

07/25/2019
Components: POWER TRAIN
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AKINS FORD (220 WEST MAY ST, WINDER, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE CLUTCH WAS SERVICED APPROXIMATELY EIGHT SEPARATE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.

07/25/2019
Components: POWER TRAIN
Incident Date: 08/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

THIS VEHICLE HAS SEVERE ISSUES WITH THE TRANSMISSION. IT WILL SHUDDER UPON ACCELERATION AND SLIP GEARS. AT LEAST ONCE WHILE IN MOTION, THE VEHICLE SHIFTED ITSELF INTO NEUTRAL AND I LOST THE ABILITY TO ACCELERATE WHILE ON THE HIGHWAY. MY REQUEST FOR RELIEF IN THE CLASS ACTION SUIT WAS DENIED WITH NO EXPLANATION OR WAY TO APPEAL.

07/25/2019
Components: POWER TRAIN
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

I WAS AT A STOP LIGHT. WHEN I BEGAN TO SLOWLY ACCELERATE AWAY FROM THE LIGHT MY CAR SHOOK AGGRESSIVELY AND STALLED IN THE INTERSECTION. LUCKILY OTHER CARS WERE ABLE TO STOP. I RESTARTED MY CAR AND PUT IT IN GEAR IT BEGAN TO SHAKE AGAIN. I TURNED THE CAR OFF. EVENTUALLY I STARTED THE CAR AND DROVE IT HOME SHAKING EVERY TIME I ACCELERATED. I TOOK IT TO BEAU TOWNSEND FORD. THEY TOLD ME IT WAS A CLUTCH SHUDDER IN THE TRANSMISSION AND NEEDED FIXED. THEY SAID IT IS A COMMON PROBLEM WITH MY TRANSMISSION. THEY TOLD ME THEY HAVE PROBLEMS WITH THE TRANSMISSION SLIPPING INTO NEURAL. I PURCHASED MY CAR ONE YEAR PRIOR AND THE SALESMAN TOLD ME THEN THAT THE TRANSMISSION WAS RELIABLE AND EFFECTIVE. HE IT WAS A GREAT TRANSMISSION THAT NEVER NEEDED SERVICING DURING THE LIFE OF MY CAR. HE KNOWINGLY LIED TO ME.

07/25/2019
Components: POWER TRAIN
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

THE CAR JUMPS, SHAKES, AND JITTERS WHEN TAKING OFF FROM A START. OFTEN TIMES JERKS BADLY AND FEELS AS IF IT WILL NOT WANT TO GO!

07/25/2019
Components: POWER TRAIN
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27FL******
Summary

I AM THE ORIGINAL OWNER OF A 2015 FORD FOCUS WITH NO ACCIDENTS. AFTER 2 YEARS AND 20,000 MILES THE CAR WOULD OCCASIONALLY SHAKE VIOLENTLY UPON ACCELERATION, WHERE IT WOULD THEN ACCELERATE SLOWER THAN NORMAL AT THAT. I AM GREATLY WORRIED ABOUT THE SAFETY OF MYSELF, MY PASSENGERS, AND THE ENTIRE PUBLIC AS A LOSS OF CONTROL FROM THIS BEHAVIOR COULD CAUSE MULTIPLE FATALITIES AND GREATLY IMPACT MANY FINANCIALLY DUE TO TRAFFIC CAUSED BY AN ACCIDENT, OR EXUBERANT HEALTH AND/OR FUNERAL COSTS. I HAVE HAD THE ISSUE FIXED ONCE UNDER WARRANTY (COSTING ME A DAY OF WORK AS FORD DENIED ME A RENTAL EVEN THOUGH THE ISSUE WAS UNEQUIVOCALLY THEIR FAULT), BUT I KNOW THE ISSUE WILL COME BACK SOON AS IT HAS FOR MANY OTHERS. UPON WHICH, I WILL HAVE THE TRANSMISSION REPLACED AGAIN AND WILL SELL THE CAR TO AN UNSUSPECTING BUYER WHO MAY BE MORE LIKELY TO CAUSE AN ACCIDENT AS THEY WILL BE LESS INFORMED ON THE ISSUE WHEN THE PROBLEM OF THE DEFECTIVELY ENGINEERED CAR RISES AGAIN. THIS EXPERIENCE HAS STEERED ME AWAY FROM AMERICAN CARS FOR THE REST OF MY LIFE. I HAVE NEVER HAD ANY ISSUES WITH THE 1996 HONDA CIVIC I BOUGHT IN 2008 AND SOLD IN 2015.

07/24/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

THERE WAS A RECALL ISSUED FOR MY CAR AND THE MANUFACTURER HAS NOT PROVIDED A REMEDY.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

CAR HESITATES WHEN ATTEMPTING TO ACCELERATE FROM STOP, HESITATION WHEN COASTING AND APPLYING THROTTLE, SHUDDERING (SOMETIMES SEVERE) AFTER EACH GEAR SHIFT FROM STOP TO FIRST, FIRST TO SECOND, SECOND TO THIRD. CLUTCH FEELS LIKE IT'S SLIPPING MID-GEAR IN FIRST, SECOND AND THIRD GEAR. CAR WENT INTO LIMP MODE ON FREEWAY AND CAUSED A JAM WHILE I NURSED IT OVER TO THE RIGHT SHOULDER TO GET OUT OF THE WAY OF TRAFFIC.

07/24/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28FL******
Summary

MY HUSBAND WAS DRIVING THE CAR IN RUSH HOUR TRAFFIC, ON THE HIGHWAY, AND THE CAR SUDDENLY MADE 3 CLUNKS AND THEN THE CAR SUDDENLY STARTED LOSING POWER, ALMOST DIED OUT.HE COULD NOT GET THE CAR TO ACCELERATE, EVEN THOUGH HE WAS STEPPING ON THE GAS PEDAL. HE ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THAT THE CAR HAS DONE THIS. THE FIRST TIME, IT STALLED OUT COMPLETELY AND LEFT HIM STRANDED ON THE HIGHWAY. FORD IS AWARE THAT THERE IS A STALL RISK, BUT THEY CAN NOT REPAIR THE CAR. I HAVE CONTACTED FORD HEADQUARTERS REGARDING THIS SAFETY ISSUE. I HAVE NOT HEARD BACK FROM THEM. THE 2015 FORD FOCUS HAS A BAD TRANSMISSION AND THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THE STALL RISK. THE DEALERSHIP THAT HAS HAD MY 2015 FORD FOCUS WILL NOT TRY TO REPEAT THE BEHAVIOR THAT CAUSED THE CAR TO COMPLETELY LOSE ACCELERATION. THEY KEEP TRYING TO GIVE THE VEHICLE BACK TO ME AND IT IS NOT FIXED!! FORD MOTORS NEEDS TO BE HELD ACCOUNTABLE FOR KNOWINGLY SELLING THE 2012-2016 FORD FOCUS WHEN THEY KNEW THAT ALL OF THESE CARS HAD BAD TRANSMISSIONS. WE DO NOT WANT THE CAR BACK. THESE VEHICLES SHOULD NOT BE ALLOWED TO BE DRIVEN BECAUSE OF THE STALL RISK.

07/24/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

THIS COMPLAINT IS IN REGARDS TO THE FORD FOCUS/FIESTA DPS6 TRANSMISSION ISSUE. DUE TO THE DRY DUAL CLUTCH SYSTEM ISSUE, THE VEHICLE ENGINE WOULD SHAKE AND RUMBLE VIOLENTLY WHILE MOVING. THIS MOSTLY OCCURS WHEN THE SUPPOSEDLY AUTOMATIC TRANSMISSION SHIFTING FROM THE FIRST AND SECOND GEAR. THE FIRST TIME I REPORTED THIS TO THE DEALER, THEY REPLACED THE CLUTCH WHICH STOPPED THE RUMBLE ISSUE UNTIL FEW MONTHS LATER, THE RUMBLE RETURNED. AGAIN I REPORTED THIS TO THE DEALERSHIP HOWEVER THIS TIME THEY BLAMED IT ON THE PURGE VALVE IN THE GAS TANK WHICH THEY REPLACED. THIS DID NOT FIX THE RUMBLE ISSUE AND THE DEALERSHIP DID NOT TRY TO VERIFY THE RUMBLE. THEY SIMPLY DID NOT ACKNOWLEDGE IT BY STATING THEY COULD NOT REPLICATE THE PROBLEM. FEW MONTHS LATER WHILE I WAS ON THE FREEWAY, THE RUMBLE OCCURRED AGAIN BUT WORSE THAN BEFORE. IMMEDIATELY MY VEHICLE LOST POWER AS IF IT'S STUCK AT FIRST GEAR. THE VEHICLE'S SPEED DROPPED TREMENDOUSLY WHICH IS EXTREMELY DANGEROUS SINCE I WAS ON THE FREEWAY AND EVERYONE WAS GOING 60+ MPH. LUCKILY I WAS ABLE TO PULL OVER SAFELY WITHOUT GETTING HIT. I RESTARTED THE VEHICLE AND IT RAN CONTINUE TO RUMBLE BUT NOT AS VIOLENTLY, THE CHECK ENGINE LIGHT WAS ON. I QUICKLY BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR. EVEN THOUGH I HAVE A BUMPER TO BUMPER WARRANTY, THE WARRANTY COMPANY REFUSE TO COVER THE TRANSMISSION REPAIR BECAUSE THE DUAL CLUTCH SYSTEM IS TECHNICALLY A MANUAL CLUTCH. FOR THAT REASON THEY DO NOT COVER IT. AS A CONSUMER, WE HAVE NO IDEA EXACTLY WHAT TYPE OF PARTS THE VEHICLE CONTAINS. THE VEHICLE WAS ADVERTISED AS AUTOMATIC TRANSMISSION WHICH IN COMMON SENSE, IT DOES NOT CONTAIN A MANUAL CLUTCH. THE DEALERSHIP WAS REQUESTING $2000+ FEE TO REPLACE THIS CLUTCH. AT THE SAME TIME OF THIS INSPECTION, THE PURGE VALVE IN THE GAS TANK WAS ALSO DEFECTED AND NEEDS TO BE REPLACED.

07/24/2019
Components: ENGINE
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE STALLING PERSISTED FOR A FEW MINUTES BEFORE THE VEHICLE BEGAN TO OPERATE SMOOTHLY AGAIN. THE CONTACT TOOK THE VEHICLE BACK TO THE PLACE IT WAS PURCHASED FROM AND WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,300.

07/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

AFTER 3 WEEKS OF PURCHASING A NEW 2015, WE EXPERIENCE SEVERE TRANSMISSION SLIPPING AND SHUDDERING . STEERING COLUMN SHAKE, SHIFTS UP AND DOWN FORCED AND NOT ACCURATE. SLUGGISH PERFORMANCE TO THE POINT OF BEING A SEVERE SAFETY HAZARD. HELP ME. FORD SAID IT WAS MY FAULT, REFUSED TO GENERATE A WORK ORDER. 2ND TIME DIF DEALER SAID IT WAS NORMAL GO AWAY NO WORK ORDER EVEN. 3RD VISIT THEY SAID LEAVE IT FOR 30 DAYS, I CAN'T. THEY WOULDN'T GIVE ME A LOANER.4 TRY THEY SAID DON'T KNOW WHAT U TALKING ABOUT. I NEED FORD TO BUY THIS CAR BACK.HELP. I WILL GIVE MY CAR TO NHTSA TO VERIFY AND USE FREE OF CHARGE. THEY CAN KEEP IT.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23FL******
Summary

NUMEROUS TRANSMISSION PROBLEMS. STALLING WHEN PRESSING ON ACCELERATOR AND LURCHING FORWARD WHEN NOT PRESSING ON ACCELERATOR OFTEN ARE MAIN ISSUES. TRANSMISSION CLUTCH AND AND TCM REPLACED PREVIOUSLY UNDER WARRANTY WITHOUT SUCCESSFUL REPAIR. MOST RECENTLY MY VEHICLE AT 83,000 MILES WAS DIAGNOSED AS NEEDING A NEW CLUTCH AGAIN AND FORD REFUSED TO COVER REPAIR BECAUSE MY VEHICLE WAS BUILT AFTER THEIR WARRANTY CUTOFF DATE AND I WAS CHARGED ALMOST $2,700 BY FORD DEALERSHIP TO REPLACE CLUTCH (DOCUMENTATION ATTACHED). NOT EVEN 1 WEEK AFTER RECEIVING VEHICLE BACK FROM FORD AFTER REPAIRS VEHICLE BEGAN EXHIBITING SAME ISSUES WHICH USUALLY PROGRESS AS TIME GOES ON. I FELT UNSAFE IN THE VEHICLE AFTER SO MANY REPAIRS AND HAVING TO PAY FOR THE MOST RECENT TRANSMISSION SO PURCHASED A NEW VEHICLE INSTEAD. I CAN ALSO PROVIDED DOCUMENTATION IF NEEDED FROM ALL THE PREVIOUS REPAIRS BY FORD.

07/24/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

WHEN VEHICLE IS IN MOTION, IT SHUTTERS, AND SLIPS GEARS. I EXPERIENCE POWER LOSS WHILE DRIVING, AND HAVE ALSO EXPERIENCED TROUBLE TRYING TO GET IT TO SWITCH GEARS PROPERLY WHEN ACCELERATING. WHEN I INITIALLY PURCHASED THE VEHICLE (FIRST TIME CAR BUYER) AND TOOK IT FOR A TEST DRIVE, I WAS TOLD THESE ARE NORMAL, AND WOULD NOT BE CAUSE FOR CONCERN, BUT HAVE SINCE BECOME A HUGE CONCERN.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

DPS06, SHUDDERING AND BUCKING AT LOW SPEEDS (15-25MPH) AND SLIGHT VIBRATION AT AROUND 55 MPH THAT GOES AWAY WHEN IT SHIFTS INTO 6TH. VARIOUS PROBLEMS SEEM EXADURATED IN THE RAIN EXPLAINED AS "DRIVING WEIRD"

07/22/2019
Components: POWER TRAIN
Incident Date: 05/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/

07/22/2019
Components: POWER TRAIN
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.

07/21/2019
Components: POWER TRAIN
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

AFTER DRIVING LIKE FOR 30 MINUTES IF I MAKE COMPLETE STOP AND WHEN I PRESS GAS PADDLE MY CAR STARTS SHAKING AND HARD TO GET PICK UP. IT SHAKES FOR COUPLE OF TIME AND THEN GOES NORMAL. AND WHILE DRIVING ALSO I CAN FEEL THE SAME.

07/18/2019
Components: POWER TRAIN
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

TRANSMISSION WENT INTO TO NEUTRAL AT HIGHWAY SPEED. WAS FORCED TO DRIFT ONTO THE SHOULDER, SHUT OFF VEHICLE AND RESTART. HAPPENED TWICE TODAY.

07/18/2019
Components: STEERING
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE4FL******
Summary

AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.

07/18/2019
Components: POWER TRAIN
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27FL******
Summary

THE VEHICLE WAS STOPPED BUT WHEN I TRIED TO ACCELERATE IT HESITATED AND STARTED TO SHUDDER. PROBLEM WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. THIS HAS BEEN REPLACED 5 TIMES AND FORD STILL HAS NO FIX FOR THIS DEFECTIVE TRANSMISSION. THIS WAS ON A SIDE STREET ATTEMPTING TO PULL OUT ONTO A BUSY NUMBERED ROADWAY. THIS ALMOST RESULTED IN A COLLISION.

07/18/2019
Components: POWER TRAIN
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

THE CAR IS SLIPPING WHEN TAKING OFF FROM A RED LIGHT OR STOP SIGN CAUSING IT TO STALL AND CREATING WHAT COULD POSSIBLY BE A DANGEROUS SITUATION. THIS IS THE 3RD TIME IN THE 3 YEARS OF OWNING THIS VEHICLE THAT WE HAVE HAD TO DEAL WITH THIS EXACT ISSUE AND THE DEALERSHIP HAS REPLACED A 'PART' ON THE TRANSMISSION WHICH EVIDENTLY ISN'T THE SOLUTION TO THE PROBLEM SEEING THAT IT CONTINUES TO HAPPEN. THIS CAR BELONGS TO MY DAUGHTER AND SHE IS ENROLLED IN COLLEGE WHICH 2 HOURS AWAY FROM HOME AND THE CAR ONLY HAS 57,205 MILES ON IT. THE EXTENT OF THIS ISSUE, THE FACT THAT IT COULD RESULT IN AN UNNECESSARY ACCIDENT OR LEAVE HER STRANDED ON THE SIDE OR MIDDLE OF A HIGHWAY OR INTERSTATE LEAVES ME VERY CONCERNED FOR HER SAFETY. I WOULD FEEL BETTER AS A PARENT KNOWING THAT MY CHILD WAS IN A SAFE VEHICLE, WHICH I THOUGHT SHE WAS WHEN WE PURCHASED THE CAR BUT NOW I'M QUESTIONING THIS DECISION.

07/17/2019
Components: POWER TRAIN
Incident Date: 07/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

I PICKED UP MY CAR LAST WEEK FROM THE DEALERSHIP AFTER HAVING THE CLUTCH REPLACED. WHEN I LEFT WORK ON MONDAY 7/15, MY CAR WOULD NOT SHIFT WHILE I WAS ACCELERATING IN TRAFFIC. IT WAS OVER 5,000 RPMS...I HAD TO GO ACROSS LANES OF TRAFFIC TO PULL MY CAR OVER AND WAS HONKED AT SEVERAL TIMES. I WAS ALSO REAR ENDED IN DEC 13, 2016 WHILE ACCELERATING BUT MY CAR SLIPPED INTO NEUTRAL.

07/17/2019
Components: POWER TRAIN
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

FORD'S AUTOMATIC TRANSMISSION HAS CONSTANTLY SHUDDERED WHEN STARTING AND SHIFTS IN A JERKING, HESITATING MANNER. FORD REPLACED THE CLUTCH PLATES WHICH PROVIDED MINIMAL IMPROVEMENT. FORD HAS SAID THE WARRANTY ON THIS TRANSMISSION HAS BEEN EXTENDED TO 100,000 MILES. I BELIEVE THIS IS A SAFETY ISSUE.

07/16/2019
Components: ENGINE
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE7FL******
Summary

TAKATA RECALL, MY CAR JUST STARTS TO LOSE BREAK FLUID REAL QUICK AND NOW THE ENGINE HAS BEEN OVER HEATING FOR THE PAST COUPLE DAYS AND IT HAS STARTED OFF OF KNOW WHERE. I'VE BEEN KEEPING UP WITH THE MAINTENANCE AND IT HAS BEEN MESSING UP LATELY. IT'S A PRACTALLY BRAND NEW CAR WITH VERY LOW MILEAGE I'VE HAD IT FOR 7 MONTHS AND IT'S BEEN GIVING ME A LOT OF PROBLEMS.

07/16/2019
Components: POWER TRAIN
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29EL******
Summary

CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.

07/16/2019
Components: POWER TRAIN
Incident Date: 07/14/2019
Crash: No
Fire: No
Summary

CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!

07/16/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

CAR HESITATES AND DOES NOT SHIFT SMOOTHLY. TAKE OFFS ARE DANGEROUS BECAUSE CAR SHIFTS RADICALLY.

07/16/2019
Components: POWER TRAIN
Incident Date: 07/20/2016
Crash: No
Fire: No
Summary

VEHICLES LURCHES AND SHIMMIES WHEN TRYING TO TAKE OF , IN TOWN TRAFFIC , IT WON'T HARDLY PULL ITSELF , SHIMMIES VERY HARD AND MAKE GRINDING NOISES, LURCHES SO HARD I AM AFRAID IT IS GOING TO LURCH IN FROM OF OTHER MOVING TRAFFIC OR LURCH INTO SOMEONE IN FRONT OF ME

07/16/2019
Components: POWER TRAIN
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

TOOK IT TO THE DEALER A YEAR AFTER I BOUGHT IT NEW, TRANS PROBLEMS ( SHUTTERING ) THEY FIXED IT , A YEAR AND A HALF LATER IT IS SHUTTERING AGAIN. I ALSO HAD A 2014 FOCUS ,DID THE SAME THING. FORD KNEW ABOUT THIS BECAUSE MY NEIGHBOR IS A PROTOTYPE MECHANIC IN DEARBORN, AND HE SAID THEY NEVER FIXED THE PROBLEM. I HAVE ALWAYS OWNED FORDS, NEVER AGAIN, IN FACT I BOUGHT A TOYOTA, AND WHEN I GET RID OF THIS POS, I WILL BUY ANOTHER TOYOTA.

07/16/2019
Components: POWER TRAIN
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.

07/16/2019
Components: POWER TRAIN
Incident Date: 09/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25FL******
Summary

THIS VEHICLE STUTTERS UPON ACCELERATION. IT'S FEELS LIKE IT'S BUCKING AFTER COMING TO A FULL STOP AND THE PUTTING THE FOOT ON THE GAS IN DRIVE.

07/15/2019
Components: POWER TRAIN
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.

07/15/2019
Components: POWER TRAIN
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

2015 FORD FOCUS HAS SEVERE SHUDDERING AND HARD SHIFTING AFTER STOPPING. WHEN FIRST MOVING FROM A STOP SIGN OR STOP LIGHT THE VEHICLE SHUDDERS AND SHIFTS HARD. FORD TOLD ME THAT THE ONLY THING I CAN DO IS TO FILE A COMPLAINT WITH NHTSA

07/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

A/C SOMETIMES REDUCES TO ALMOST NO AIR AND LITTLE COOLING, DEALER SAYS THE A/C CONDENSOR IS FREEZING INTO A BLOCK OF ICE DUE TO FAILING SENSOR(S), BUT THE COMPUTER DOES NOT STORE A CODE SO THEY WON'T REPLACE ANY SENSORS UNTIL THE A/C FAILS AND I BRING IT IN WHILE IT IS IN FAILURE MODE!!! REALLY CONVENIENT IN THE NO. CAL. SUMMER OF 100 PLUS DEGREE HEAT!!!! THIS HAS BEEN OCCURRING SINCE 2017 WITH NO REPAIRS MADE!!!

07/14/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

WHEN PUTTING AUTO TRANS. FROM PARK TO DRIVE, TRANS. DID NOT ENGAGE, PUT IT IN REV. WITH SAME RESULTS, HAD TO PUT BACK IN PARK THEN BACK TO DRIVE FOR TRANS. TO ENGAGE. THIS HAS OCCURRED ABOUT 4 SEPARATE TIMES.

07/14/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

THE CAR SHUDDERED AND JERKED WHEN STOPPED AND ON ACCELERATION FROM A STOP. A METAL GRINDING CAN BE HEARD FROM THE ENGINE WHILE DRIVING DURING THIS JERKING FROM ACCELERATION. THE CAR WOULD LOSE POWER WHILE DRIVING. ONE TIME, THE CAR STALLED, RESULTING IN LOSE OF POWER, WHILE I WAS TURNING LEFT THROUGH AN INTERSECTION. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP FOR REPAIR MANY TIMES WITH NO RESOLUTION OF THESE SYMPTOMS.

07/13/2019
Components: POWER TRAIN
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OUT. I AM TOLD ITS THE AIR COMPRESSOR WHICH IS EXPENSIVE. THE REAR CAMERA IS BROKEN AS WELL FOR NO OBVIOUS REASON. THAT WENT OUT IN THE FIRST YEAR. I TOOK IT IN AND WAS TOLD THE CAUSE WAS UNKNOWN. THIS CAR IS NOT SAFE.

07/13/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

I DROVE TO THE MARKET TO GET SOME FOOD AND WHEN I CAME BACK THE CAR WOULD NOT TURN ON WE TRIED JUMP STARTING AND IT SEEMED LIKE IT WANTED TO START BUT IT DIDN'T.

07/13/2019
Components: SUSPENSION,POWER TRAIN,WHEELS
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?

07/12/2019
Components: POWER TRAIN
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28FL******
Summary

MY 2015 FORD FOCUS HAS HAD IT'S CLUTCH COMPLETELY REPLACED 2 TIMES SO FAR. OVER THE YEARS THE CAR HAS FREQUENTLY JERKED FORWARD WHEN ACCELERATING FROM A BRAKING POSITION, OFTEN TIMES MISSES GEARS WHEN ACCELERATING AND IS ALREADY IN MOTION, AND THE ENTIRE CAR NOTICEABLY SHUDDERS WHILE WAITING AT STOP LIGHTS. THE DEALER TOLD ME FOR YEARS THAT THESE WERE ALL NORMAL CAR OCCURRENCES AND I NEEDED TO ACCELERATE HARDER TO BREAK IN THE CAR. EVENTUALLY, ONE REP RELENTED AND EXPLAINED IT WAS A FAULTY DESIGN WITH NO SOLUTION AND THAT I'D NEED TO COME BACK IN AND HAVE THE CLUTCH REPLACED EVERY 10K MILES. UNFORTUNATELY, IT'S NOW THAT TIME AGAIN AS ALL OF THE SIGNS HAVE MANIFESTED ONCE AGAIN. SADLY, I HAVEN'T EVEN HIT 30K MILES AND A FOURTH CLUTCH IS ALREADY NEEDED.

07/12/2019
Components: POWER TRAIN
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

EXTREME SHAKING WHILE STOPPING AND STARTING TO ACCELERATE, WILL SOMETIMES SUDDENLY START TO MOVE FORWARD AT A STOP WITH BRAKE LIGHTLY APPLIED, THIS IS A KNOWN PROBLEM AND HAS HAD CLUTCHES IN DPS6 TRANSMISSION REPLACED TWICE, WHILE AT OTHER TIMES DEALER INFORMED REPAIRS WERE NOT IN THE PARAMETERS OF REPAIR

07/12/2019
Components: STRUCTURE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

OUR DAUGHTER'S TRUNK ON HER 2015 FORD FOCUS HATCHBACK WILL NOT OPEN, THERE IS NO EMERGENCY RELEASE IN THE TRUNK SPACE TO RELEASE THE TRUNK THAT IS REQUIRED BY A 2001 LAW. TOOK THE CAR TO AN AUTO BODY SHOP AND THEY WERE CONFUSED AND TOLD US THEY COULD TRY TO OPEN IT, BUT COULD NOT GIVE US A GUARANTEE. FORD DEALERSHIP TELLS US THERE SHOULD BE AN EMERGENCY RELEASE, THAT WE NEED TO BRING THE CAR IN. WE CAN CLEARLY SEE IN THE BACK OF THE CAR THAT NO SUCH GLOW IN THE DARK PIECE IS THERE. I CALLED FORD CORPORATE AND THEY SAID IT DOESN'T LOOK LIKE OUR VEHICLE HAS THE EMERGENCY RELEASE. I READ THE DESCRIPTION ON THE NTSB WEBSITE ABOUT PASSENGER VEHICLES WITH TRUNKS BEING REQUIRED TO HAVE IT. HOW DO WE PROCEED TO MAKE CERTAIN OUR DAUGHTER'S VEHICLE IS SAFE AND THAT THE TRUNK IS USABLE?

07/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/12/2019
Components: POWER TRAIN
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPUTTER WHEN THE VEHICLE WAS STOPPED AND STARTED. ALSO, THE VEHICLE WOULD STALL BETWEEN SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED WITH A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 60,002. *TR

07/12/2019
Components: POWER TRAIN
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J20FL******
Summary

I PURCHASED MY CAR NEW FROM RYAN FORD IN SEALY TX AND IMMEDIATELY STARTED HAVING TRANSMISSION PROBLEMS. I TOOK MY CAR BACK AND THEY ADJUSTED MY CLUTCH. THAT SAME DAY, THE CAR MADE A LOUD NOISE AND FELT LIKE THE BOTTOM WAS COMING OUT AS I WAS DRIVING ON THE TOLL. I TOOK MY CAR BACK AGAIN AND THEY KEPT MY CAR FOR A WEEK. THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. FAST FORWARD, I CONTACTED FORD AND THEY ASKED ME TO CALL FORD RELATIONS. I TOLD FORD RELATIONS THAT IT WAS JERKING AND HESITATING. SO I TOOK MY CAR TO AUTONATION FORD HERE IN KATY, TX. THEY REPLACED THE BATTERY AND THE CLUTCH. I TOOK MY CAR BACK TO AUTONATION FORD AND EXPLAINED TO THE TRANSMISSION GENTLEMAN THAT MY DAD AND MY BOYFRIEND HAD DRIVEN MY CAR AND SAID THE TRANSMISSION WAS SLIPPING. THE SERVICE MAN DROVE IN THE NEIGHBORHOOD, NOTTINGHAM, AND SAID THERE WAS NOTHING WRONG WITH IT. SO I THEN RECEIVED A RECALL NOTICE AND I CALLED TO SCHEDULE AN APPOINTMENT AND THE LADY WHO SCHEDULES APPOINTMENTS TOLD ME THAT MY CAR WILL ALWAYS HAVE "SHUTTERING" PROBLEMS NOT MATTER HOW MANY ADJUSTMENTS OR HOW MANY TIMES THEY CHANGE MY CLUTCH. SHE SAID FORD HAS EXTENDED THEIR WARRANTY TO I BELIEVE 60K MILES. MY FIRST BRAND NEW CAR WAS A FORD EXPLORER SPORT WHICH I LOVED. I NEVER HAD A PROBLEM. I HAVE PURCHASED 2 FORD EXPLORERS, A F150, A FOCUS (BUT I DID NOT HAVE A TRANSMISSION PROBLEM), AND I LEASED A FLEX. MY CAR HAS UNDER 40K MILES AND I AM VERY FRUSTRATED THAT THE CAR WILL ALWAYS HAVE A PROBLEM. I FINANCED $25K AND I AM READY TO DROP OFF MY CAR AT THE DEALERSHIP WITH THE KEYS! I DO NOT WANT TO PUT ANYMORE MONEY INTO THIS CAR!!!!! I WILL NEVER BUY ANOTHER FORD AGAIN. I FILED A CLAIM WITH FORD BUT THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE I WAITED TOO LONG. NOBODY EVER TOLD ME THAT WHAT WAS REALLY GOING ON WITH THE CLUTCH. THEY MADE ME FEEL TO BE A STUPID LADY. I WILL SEND FURTHER DOCUMENTATION.

07/12/2019
Components: POWER TRAIN
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

HAVE HAD 5 DIFFERENT OCCASIONS WERE CAR WOULD JURK VIOLENTLY ON TAKE OFF . EACH TIME THE FORD DEALER WOULD JUST RESET TIMING THAT WOULD LAST 3MO THAN I HAVE TO TAKE IT BACK TO DEALER TO HAVE IT FIXED AGAIN HAVE APPT TO GO BACK TO DEALER FOR THE 6TH TIME IN 2YEARS . NEVER GETTING IT FIXED FOR GOOD .. THEY TOLD ME FORD WILL NOT REPLACE MY TRANSMISSION. ALL THEY CAN DO IT RECALIBRATE IT ... I AM NOW TAKING IT BACK EVERY 6MO TO GET FIXED . WERE IT LAST FOR MAYBE 2 TO 3 3MO. ON TAKE OFF IT JURKS SO VIOLENT AND STAULS OUT . I HAVE ALL PAPERS WORK FOR EVERY TIME I'VE HAD TO TAKE IT IN BECOUSE OF THE VIOLENT TAKE OFF . DEALER TOLD ME THE FORD FOCUS WAS DEFECTIVE WHEN MADE N SHOULD HAVE NEVER BEEN SOLD . IM AFRAID TO DRIVE IT ANY MORE . IT HAPPENED ON CITY STREETS N ANY TIME I HAVE TO TAKE OFF SO THAT IS ALL THE TIME. .. PLEASE HELP

07/11/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/11/2019
Components: POWER TRAIN
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21FL******
Summary

CAR HAS DELAYED QUICK ACCELERATION AND JERKING WHEN GOING FROM A STOP. WILL JERK IN ACCELERATION WHILE DRIVING AS WELL. OCCASIONALLY JERKING HAPPENS WHEN PULLING OUT FROM A PARKING LOT OR TURNING DOWN A STREET WHEN ON COMING TRAFFIC IS COMING THIS MAKES ME WORRIED BECAUSE IT COULD CAUSE A POTENTIAL ACCIDENT IF MY CAR DOES NOT GO WHEN I WANT IT TO GO AND THEN GOES WHEN IT SHOULDN'T GO. I HAVE TO LEAVE A LOT OF TIME SPACE WHEN ACCELERATING IN CERTAIN CONDITIONS. IT'S BEEN HAPPENING FOR 3 YEARS BUT HAS GOTTEN MORE AGGRESSIVE AND HASN'T CHANGED.

07/11/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28FL******
Summary

MY TRANSMISSION DOES NOT SHIFT PROPERLY ANS EVERYONE THAT I KNOW THAT HAS THIS SAME TYPE OF VEHICLE IS HAVING THE SAME PROBLEM. WHEN YOU TAKE OFF THE TRANS DOESNT SHIFT RIGHT.

07/11/2019
Components: POWER TRAIN,ENGINE
Incident Date: 05/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

CAR SPUTTERS, HESITATES, MAKES CLINKING NOISES WHEN ACCELERATING. ENTIRE FRONT END INCLUDING STEERING WHEEL SHAKES AND VEHICLE HESTITATES WHEN GIVEN GAS. WHEN STOPPED CAR RANDOMLY IDLES WITHOUT USING GAS PEDAL, EVEN COMPLETELY LOSES POWER AS IF OUT OF GAS REQUIRING CAR TO BE RESTARTED. ENGINE ALSO SHIFTS GEARS LATE IN RPM SEQUENCE. I HAVE ALREADY PAID FOR OUT OF POCKET THE ISSUE RELATED TO THE GAS CYCLINDER WHICH IS THE OPEN RECALL AND THESE PROBLEMS CONTINUE TO PERSIST. PROBLEM HAS PERSISNTED EVERY DAY SINCE DATE SELECTED WHIHC IS WHEN I PURCHASED VEHICLE.

07/09/2019
Components: POWER TRAIN
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SHUDDER. THE VEHICLE WAS TAKEN TO TIM DAHLE FORD (LOCATED AT 2534 N 200 E, SPANISH FORK, UT 84660, (801) 798-3553) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

07/08/2019
Components: VISIBILITY/WIPER
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE8FL******
Summary

WHEN I TURN ON THE WINDSHIELD WIPERS, THE WIPER BLADES SOMETIME STOP, WITH THE BLADES IN A VERTICAL POSITION OR ANOTHER ANGLE ON THE WINDSHIELD. THEY MAY REMAIN IN THAT POSITION FOR A MINUTE OR MORE. THIS HAS HAPPENED MANY TIMES WHILE DRIVING ON CITY STREETS AND ON HIGHWAYS. TO GET THE WIPERS WORKING AGAIN, I USUALLY HAVE TO TURN THE WIPER CONTROL OFF AND THEN BACK ON. DURING THIS TIME, RAIN IS ACCUMULATING ON THE WINDSHIELD, REDUCING VISIBILITY. THIS IS VERY UNSAFE. I REPORTED THE WIPER PROBLEM TO THE DEALER, BOB THOMAS FORD, 2215 DIXWELL AVENUE, HAMDEN, CONNECTICUT 06514, ON AUGUST 15, 2018, WHEN THE CAR HAD 11,122 MILES ON THE ODOMETER. THE DEALER DID NOT FIX THE PROBLEM. RECEIPT FROM THE DEALERSHIP INSPECTION STATED: "REFER TO SSM 45753." REPAIR TECHNICIAN SAID HE COULD DO NOTHING ABOUT THE PROBLEM. SINCE THAT TIME, THE WINDSHIELD WIPERS HAVE CONTINUED TO STOP, UNPREDICTABLY, IN A VERTICAL OR OTHER POSITION ON THE WINDSHIELD.

07/08/2019
Components: STEERING
Incident Date: 07/06/2019
Crash: No
Fire: No
Summary

AT AROUND 70,000 MILES I COULD HEAR A SCRATCHING/RUBBING SOUND WHEN I TURNED, AROUND 70,500 I COULD HEAR IT OUTSIDE OF THE VEHICLE. 71,000 MILES THE STEERING RACK AND PINION FAILED WHILE DRIVING. I WAS IN A CORNER AND COULD HAVE DIED.

07/07/2019
Components: STEERING
Incident Date: 07/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93FL******
Summary

TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.

07/07/2019
Components: STEERING
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.

07/07/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TAKATA RECALL MY CARS TRANSMISSION LIGHT IS ON AND A MESSAGE CAME UP SAYING TRANSMISSION AT FAULT. ALSO WHEN I WOULD STOP COMPLETELY AT A STOP SIGN OR RED LIGHT THE CAR WOULD SHUDDER AND MAKE A WEIRD NOISE. I'VE BEEN HAVE TROUBLE TURNING IT ON, I WOULD HAVE TO JUMP START IT EVERY NOW AND THEN.

07/06/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO

07/02/2019
Components: POWER TRAIN
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE FINALLY ACCELERATED AFTER APPLYING STRONG PRESSURE TO THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BARTOW FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT ONLY PART OF THE VEHICLE WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600.

07/02/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TOOK MY CAR FOR TCM REPAIR - DEALERSHIP FOUND ANOTHER SENSOR ISSUE NEEDING TO BE REPLACED 4 DAYS LATER TRANSMISSION FAULT SERVICE NOW AND HILLSIDE ASSIST UNAVAILABLE ERRORS CAME ON. WHEN ACCELORATING FROM A STOP THE CAR HAS A HARD TIME SHIFTING GEARS. CAR IS BACK AT DEALERSHIP BUT THE MECHANICS AND SERVICE DIRECTOR SAY THEY HAVE NEVER HEARD OF SUCH ISSUES. IT IS ALL OVER THE INTERNET(OVER 4971 COMPLAINTS) ABOUT FORD FOCUS TRANSMISSION ISSUES

07/01/2019
Components: POWER TRAIN
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. IF THERE IS A PROBLEM THAT THEY HAVE ALREADY RECALLED OR PUT OUT A TSB FOR HE DPS6 AUTOMATIC TRANSMISSION, IT SHOULD BE FIXED. WHEN ACCELERATING FROM A STOP THERE IS TRANSMISSION SHUDDER OCCASIONALLY. IT DOESN'T DO IT ALL THE TIME, BUT A LOT OF THE TIME. THIS IS THE SAME THING OTHER PEOPLE ARE FIGHTING WITH JUST A FEW WEEKS PRIOR BUILD DATE. THIS SEEMS TO HAPPEN WHEN YOU ARE TAKING OFF, SOMETIMES WHEN IT SHIFTS TO 2ND GEAR. MOST EVERY TIME IT DOES IT YOU CAN BET YOU ARE PULLING INTO HEAVY TRAFFIC AND ITS GOING TO CAUSE AN ACCIDENT. THE FIRST TIME I NOTICED THIS I HAD JUST DRIVEN ABOUT 400 MILES. SINCE THEN IT HAS BEEN NOTICED MORE.

06/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2018
Crash: No
Fire: No
Summary

THE PROBLEM IS THE CLUTCH ASSEMBLY AND I DON'T KNOW WHY FORD HASN'T PLACED A RECALL ON THIS. MANY OWNERS ARE HAVING TO DEAL WITH THIS KNOWN ISSUE.

06/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

I HAVE PICK UP ISSUES DUE TO RECALLED FUEL CPV. I HAVE TO MAINTAIN ABOVE 1/2 TANK OF GAS OR ELSE THE FUEL GAUGE DOES NOT REGISTER CORRECTLY CAUSING ME TO RUN OUT OF GAS BEFORE THE GAUGE REGISTERS EMPTY. THIS HAS HAPPENED WHILE I WAS IN TRANSIT. THE CAR HAS STALLED WHILE IN TRAFFIC. IT IS VERY DANGEROUS. ALSO,THE CAR WILL SPUTTER AND BACKFIRE DUE TO VAPORS GATHERING AT DANGEROUS LEVELS IN TANK.THE MANUFACTURER NOTIFIED ME OF THIS RECALL BACK IN JANUARY AND STILL DOES NOT HAVE REPLACEMENT PART AVAILABLE TO DO RECALL REPAIR. I UTILIZE MY VEHICLE TO TRANSPORT MY MOTHER WHO IS ON OXYGEN. I FEEL VERY UNSAFE DOING SO BECAUSE OF BACKFIRING,STALLING,ETC ;SO I HAVE BEEN HAVING TO SPEND TONS OF EXTRA MONEY ARRANGING FOR ALTERNATE TRANSPORT. THIS IS RIDICULOUS. OVER 6 MONTHS TO MANUFACTURE A REPLACEMENT PART? I WANT THIS PART REPLACED BEFORE A WORSE INCIDENT IS CAUSED BY THIS PROBLEM.

06/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

RECALL WITH THE PCM AND TCM ON THIS VEHICLE ARE A ISSUE CONSISTENTLY EVERY SEVERAL MONTHS IT IS BACK AT THE DEALERSHIP GETTING REPAIRED. THE RECALL ONLY COVERS THE VEHICLE TILL 80,000 MILES. UNFORTUNATELY SINCE IT NEEDS WORK (UNDER RECALL ISSUE) EVERY COUPLE OF MONTHS TO KEEP THE CAR RUNNING I AM AT A LOSS AS TO WHAT I AM SUPPOSED TO DO WHEN MY CAR HITS 80,000. THE CAR HAS A HARD SHIFT, SOMETIMES WILL NOT REVERSE, SOMETIMES WILL NOT START, SOMETIMES WILL NOT PASS 1ST GEAR.

06/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

WE HAVE HAD A REPEATED CODE P090C THAT HAS ULTIMATELY LED US TO THE CLUTCH ACTUATORS WHICH ARE CONTROLLED BY THE TCM. THIS HAS CAUSED THE TRANSMISSION TO JUMP INTO OTHER GEARS WHILE DRIVING, PREVENTING THE MOVEMENT OF THE CAR ONCE PARKED/THEN ENGAGED INTO REVERSE STOPS WORKING. WITHIN THE 24 HOUR PERIOD, THE CODES DISAPPEAR THEN THE MECHANICS CANNOT DIAGNOSE OR CONFIRM THE ISSUE??? I PURCHASED MY OWN CODE TESTER AND FIGURED THIS OUT ON MY OWN. NOW, FORD STILL DOES NOT HAVE THIS AS A RECALL EVEN THOUGH THIS IS A MAJOR ISSUE WITH THIS MAKE/MODEL. THERE IS AN EXTENDED WARRANTY ON THE PART ITSELF FOR THOSE IN THE SAME SITUATION, HOWEVER, FINDING A DEALER THAT WILL MAKE THE REPAIRS WITHOUT THE CODES IN THE CAR, THAT IS THE REAL DIFFICULTY. THERE IS A CLASS ACTION LAWSUIT FLOATING AROUND FOR THIS ISSUE AS WELL. THIS HAPPENS WHEN THE CAR IS IN DRIVE ON IH 35 IN AUSTIN TEXAS. THIS ALSO HAPPENS WHEN PARKING THE VEHICLE ONCE THE CHECK ENGINE LIGHT COMES ON.

06/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE AN OIL CHANGE AND WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER THIS RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,598. *TR CONSUMER STATED ON MY OWN ACCORD ,I BROUGHT THE VEHICLE TO AN AUTHORIZED FORD DEALERSHIP AND WAS TOLD THE VEHICLE WAS FIXED. LESS THAN 60 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I HAD AN INDEPENDENT MECHANIC PLACE THE CAR ON THE COMPUTER AND IT CAME BACK THE PURGE VALVE, FUEL TANK AND THE FUEL PUMP- THE RECALLED ITEM(S). I RETURNED TO THE FORD DEALERSHIP WITH THE INFORMATION AND THE RECALL LETTER AND THEY REFUSED TO FIX THE PROBLEM, SAID THEY ALREADY FIXED IT, WHICH WAS NOT TRUE. THEY UPDATED THE COMPUTER SOFTWARE, NEVER REPLACED ANY PARTS. I RETURNED TO THE FORD DEALERSHIP WITH THE DIAGNOSTIC TEST WHICH I PAID FOR BY AN INDEPENDENT MECHANIC AND THE FORD MECHANIC TOLD ME I HAD TO PAY FOR THE SAME DIAGNOSTIC TEST AND IT WOULD COST $150 AND THAT THE PARTS ARE NOT COVERED BY THE RECALL AND THAT FORD WOULD NOT PAY FOR IT. FURTHERMORE, I HAVE CONTACTED THE FORD MOTOR COMPANY AND HAVE SPOKEN WITH A KAMISHA AND THE CASE NUMBER IS #21947630- 1888 631-3788 X77721 AND HAVE YET TO BE GIVEN ANY REASONABLE SOLUTION TO REMEDY THE PROBLEM.*JB

06/21/2019
Components: STEERING
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

06/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE7FL******
Summary

ENGINE WAS STALLING WHEN I CAME TO STOPS, CHECK ENGLINE LIGHT CAME ON. CODE WAS FOR EVAP SYSTEM. IT WAS FOUND THE CANISTER PURGE VALVE WAS FAULTY, CAUSING THE ENGINE STALLING. KEEPING THE GAS TANK FILLED ABOVE HALF TANK ALLEVIATES THE PROBLEM. WE REPLACED THE PURGE VALVE BUT THE CHECK ENGINE LIGHT REMAINS ON AS WE CANNOT REPROGRAM THE PCM AND I CANT AFFORD TO LET MY CAR SIT AT FORD FOR THREE DAYS BEFORE THEY EVEN LOOK AT IT AND THEN THE EXORBITANT COST TO REPAIR.

06/14/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

I RECEIVED A NOTICE BACK IN DECEMBER 2018 ABOUT A RECALL ON A POSSIBLE ISSUE WITH MY CAR'S CPV POSSIBLE STICKING AND STALLING CAR. I FEEL FORD HAS EXCEED A REASONABLE TIME FRAME IN COMING UP WITH A SOLUTION TO THIS ISSUE. MAKING SURE I HAVE A 1/2 TANK OF GAS IN MY CAR AT ALL TIMES IS NOT AN ACCEPTABLE SOLUTION TO ME.

06/13/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

POWER STEERING ASSIST MOTOR GRINDING. STEERING IS NOT AS RESPONSIVE BUT IT WORKS

06/10/2019
Components: POWER TRAIN
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY ACCELERATING, SHOOK, AND THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR WHILE DRIVING 35 MPH. LARRY H. MILLER FORD MESA (460 E AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) STATED THAT THEY DIAGNOSED THE FAILURE ON A COMPUTER AND IT CHECKED OUT WITH NO ISSUES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC PRIOR TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS STILL COVERED UNDER THE ORIGINAL WARRANTY. THE VEHICLE WAS THEN TOWED TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 40,000.

06/06/2019
Components: STEERING
Incident Date: 06/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.

06/04/2019
Components: POWER TRAIN
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE FIRST GEAR WAS MALFUNCTIONING AND SLIPPING. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 396-6100) WHERE THEY REPLACED THE CLUTCH. AFTER THE REPAIRS, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER STATED THAT THERE WAS A DESIGN FLAW WITH THE DOUBLE CLUTCH SYSTEM AND DID NOT OFFER ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER PROVIDED A CASE NUMBER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 37,086.

06/03/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22FL******
Summary

NHTSA RECALL NUMBER 18V735 HAS NOT BEEN CORRECTED OF SECOND RECALL TO FIX RECEIVED. THE VEHICLE GAS GAUGE IS READING DIFFERENT TO THE VOLUME IN THE GAS TANK AND CHANGES DURING A GIVEN TRIP.WHEN IS THIS RECALL GOING TO BE FIXED??? HAPPENS ALL THE TIME.

06/02/2019
Components: POWER TRAIN
Incident Date: 06/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

I WAS DRIVING THE FORD FOCUS (2015) ABOUT 40 M/HR WHEN IT SUDDENLY STALLED AND THE TRANSMISSION STARTED TO ACT WEIRD. SERVICE ENGINE CAME ON AND I READ THE CODE AS P090C. I HAD TO CONTROL THE CAR RIGHT AWAY AS IT STALLED. READ A LOT ABOUT THIS CODE ONLINE AND IT SEEMS TO BE A COMMON REPORTED PROBLEM WITH THE FORD FOCUS, AND THERE IS HIGH SAFETY CONCERNS AS WELL AS REOCCURRING ISSUES EVEN AFTER REPAIRS ARE COMPLETED.

05/31/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

ON YOUR VEHICLE, THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. A STUCK CPV CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION, INACCURATE DISTANCE TO EMPTY (DTE), AND/OR OTHER DRIVABILITY CONCERNS. THE VEHICLE MAY ALSO EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). SAFETY RISK: AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, CAN INCREASE THE RISK OF A CRASH. I HAVE NOT RECEIVED A NOTICE TO HAVE THIS ISSUE FIXED.

05/31/2019
Components: POWER TRAIN
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE POWERED DOWN AS IF IT WERE IN NEUTRAL. THE VEHICLE ALSO HESITATED WHILE SWITCHING GEARS. THE VEHICLE JUMPED VIOLENTLY AND BEGAN TO FAIL AFTER 20,000 MILES. THE VEHICLE WAS TAKEN TO LIBERTY FORD VERMILLION (4215 LIBERTY AVE, VERMILION, OH 44089, (440) 967-6191) WHERE IT WAS DIAGNOSED THAT THE TEST STATED THAT THE VEHICLE NEEDED A NEW CLUTCH, AND OIL CHANGE. SHORTLY AFTER, THE REPAIR FAILED. THE CONTACT HAD THE VEHICLE REPAIRED FOUR TIMES, BUT NONE OF THE REPAIRS SERVICED THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. *JS *AS*JB

05/30/2019
Components: POWER TRAIN
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FEDP3E28FL******
Summary

I HAVE HAD A FAULTY TRANSMISSION SINCE THE DAY I BOUGHT THE CAR AND AS A SINGLE MOTHER, I CAN NOT AFFORD TO BRING THE CAR IN FOR SERVICING EVERY OTHER DAY. THIS TRANSMISSION IS DANGEROUS. IT SHUTTERS AND JOLTS VERY HARD AND IS CREATING DANGEROUS DRIVING CONDITIONS FOR ME AND ANYONE ELSE ON THE ROAD. VEHICLE IS IN MOTION WHEN I AM NOTICING THE PROBLEMS. I WAS ALSO TOLD THAT IT WAS MY FAULT AND THAT THE JOLTING AND SHUTTERING IS NORMAL....WHICH IT IS NOT.

05/30/2019
Components: POWER TRAIN
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

I HAVE A 2015 FORD FOCUS SE AND I HAVE MAINTAINED MY VEHICLE. THE TRANSMISSION ABOUT 3 MONTHS AGO HAS STARTED SLIPPING. IT SHOWS NO CODES BUT THE POWER IS DECREASED, IT HESITATES AND JERKS WHEN PULLING OUT AND IT STICKS WHEN SHIFTING. I WORK AT A TIRE AND AUTO GARAGE AND HAVE HAD IT LOOKED OVER.

05/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

THE TRUNK SUSPENSIONS ARE NOT ADEQUATE AND HAVE ALLOWED THE TRUNK TO CLOSE ON THE OWNERS AND FAMILY MEMBERS NUMEROUS TIMES CAUSING ABRASIONS AND HEMATOMAS. THE DEALERSHIP SERVICE REPRESENTATIVES WERE NOTIFIED SEVERAL TIMES, HERE IN KINGMAN, AZ. VEHICLE WAS PURCHASED, NEW IN EUGENE, OREGON AND THIS PROBLEM WAS EVIDENT. "NO CORRECTIONS ARE AVAILABLE." WHY?

05/22/2019
Components: POWER TRAIN
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

WHEN PUTTING MY 2015 FORD FOCUS IN REVERSE FROM PARK IT WENT FORWARD. I REPEATED THIS ACTION 3 TIMES BEFORE IT FINALLY REVERSED! I COULD HAVE GONE DOWN INTO A RAVINE! TOOK THE FORD FOCUS TO RIVERTOWN FORD AND THEY HAD THE CAR FOR 3 DAYS BUT COULD NOT "DUPLICATE" THE COMPLAINT SO THEY COULD NOT FIX IT UNDER WARRANTY. ALSO, THE TRANSMISSION JERKS FORWARD WHEN PUT IN MOTION AND SHAKES WHEN SLOWING DOWN.

05/20/2019
Components: POWER TRAIN
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

UPON ACCELERATION MY CAR WILL SKIP AND JUMP. I AM TOLD BY A FORD DEALERSHIP THAT THE CLUTCH HAS TO BE REPLACED AND STOP AT ANY POINT WHILE DRIVING. I'VE REACHED AND FOUND OUT THE SAME MAKE, MODEL, YEAR HAVE THE SAME PROBLEM.COSTING $1980.00 IN REPAIRS. IT'S A SAFETY ISSUE , IT SHOULD BE A RECALL ISSUE.REPAIRS ON SAME TYPE OF CAR ARE BEING DONE WEEKLY 2 TO 3 AT A TIME.

05/16/2019
Components: POWER TRAIN
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

MY VEHICLE SHUTTERS AT LOW SPEEDS WHEN PUSHING ON ACCELERATOR, ESPECIALLY AFTER STOPPING AS AT A STOPLIGHT. FORD HAS REPLACED THE CLUTCH ONCE ALREADY FOR THIS PROBLEM. HOWEVER THE PROBLEM HAS SURFACED AGAIN. NOW, WHILE DRIVING ON THE HIGHWAY THE RPMS WILL ESCALATE FOR NO APPARENT REASON. ALSO THE TRANSITION FROM ONE GEAR TO ANOTHER SEEMS AS IF IT IS SLIPPING OR MISSING, AT ANY SPEED. FORD DEALER LOOKED AT IT AND SAID THE CLUTCH NEEDS TO BE REPLACED AGAIN. THE PRICE IS $1253.00.

05/15/2019
Components: STEERING
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

SEVERAL TIMES WHEN STARTING THE VEHICLE, I WAS UNABLE TO TURN THE STREERING WHEEL. IT WOULD FLASH A MESSAGE SAYING STEERING ASSIST FAILURE. THE POWER STEERING RACK AND PINION HAS TO BE REPLACED ON A CAR THAT IS 4 YEARS OLD. IT'S COSTING ME 2,000.

05/14/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING FAILED. NO WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DID FIND A FAILURE. THE DEALER WAS NOT MADE AWARE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE BUT REFUSED TO ASSIST FURTHER. THE FAILURE MILEAGE WAS 34,000. THE CONSUMER STATED COMPUTER CONTROLS STEERING AND FORCED IT TO SHUT DOWN *BF *TR

05/10/2019
Components: POWER TRAIN
Incident Date: 04/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

WHEN ACCELLAERATING FROM A COMPLETE STOP THE TRANSMISSION JERKS

05/08/2019
Components: POWER TRAIN
Incident Date: 05/31/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE HESITATED, FELL OUT OF GEAR, AND DECELERATED. THE VEHICLE PERFORMED AS IF IT WERE IN NEUTRAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK UP TO THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO HERRING FORD (LOCATED AT 820 MEMORIAL BLVD, PICAYUNE, MS 39466, (601) 798-8682) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

05/08/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

I'M HAVING PROBLEMS WITH MY FORD FOCUS 2015 (75000 MILES). WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THERE IS A DELAY IN ACCELERATION. WHEN IT COMES TO DECELERATION, MY VEHICLE CANNOT PROPERLY DOWNSHIFT, EVEN WHEN I APPLY THE BRAKES, THE VEHICLE LURCHES FORWARD. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY HAVE TOLD NO LIGHT ON DASH, NO TMC. THEY KEEP INSISTING IS THE CLUTCH THAT NEEDS TO BE REPLACED AND DON'T WANT TO REPLACE THE TMC. DEALERSHIP IN RUTHERFORD

05/06/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

I PREVIOUSLY MAILED SOME INFORMATION IN ABOUT THE POWERSHIFT TRANSMISSION ERROR, THE FOLLOWING IS AN INTERACTION WITH FORD IN 2017 ATTEMPTING TO RESOLVE THIS CONCERN: "360NOANS@FORD.COM TUES 8/1/2017 8:20 PM NAME[XXX] FIRSTNAME[XXX] LASTNAME[XXX] VIN[XXX] ZIP CODE63101 EMAIL[XXX] A FORD REPRESENTATIVE WILL BE WITH YOU SHORTLY. [XXX] SAYS: HELLO [XXX]. MY NAME IS [XXX]. HOW CAN I HELP YOU? [XXX] SAYS: GREAT DAY, I WAS ATTEMPTING TO FIND OUT WHAT TYPE OF TRANSMISSION MY VEHICLE HAS AND WAS WONDERING IF YOU ALL COULD FIND OUT FROM THE VIN? [XXX] SAYS: I'LL BE HAPPY TO ASSIST YOU! PLEASE GIVE ME A MOMENT TO LOOK INTO THAT. [XXX] SAYS: THANKS SO MUCH FOR WAITING. UPON RESEARCH, YOUR VEHICLE IS EQUIPPED WITH A 6 SPEED AUTO TRANSMISSION DPS6. I THIS INFORMATION HELPS. DID YOU HAVE ANY OTHER QUESTIONS [XXX]? [XXX] SAYS: YES, IS THIS MODEL A POWERSHIFT, OR SOME OTHER TYPE OR IS THERE ANY DIFFERENCE IN POWERSHIFT WITH OTHER TRANSMISSION TYPES? [XXX] SAYS: LET ME CHECK FOR YOU. [XXX] SAYS: I AM STILL RESEARCHING. I'LL BE WITH YOU SHORTLY. [XXX] SAYS: COOL, NO RUSH ♥ [XXX] SAYS: I APPRECIATE YOUR PATIENCE. IT APPEARS YOUR VEHICLE HAS A DUAL POWER SHIFT. [XXX] SAYS: THANK YOU... I DON'T REALLY HAVE ANY OTHER QUESTIONS AT THE MOMENT.... CAN I REACH BACK OUT IF I DO? [XXX] SAYS: ABSOLUTELY! WE ARE AVAILABLE MON-FRI 8:30AM-10:30PM EST, SATURDAY 11:00AM-7:00PM EST. [XXX] SAYS: THANK YOU SO MUCH, HAVE A BEAUTIFUL WEEK [XXX] SAYS: YOU'RE WELCOME, ENJOY YOU WEEK AS WELL! ____________ THANK YOU FOR CHATTING WITH FORD MOTOR COMPANY, PLEASE TAKE A SHORT SURVEY TO RATE MY SERVICE. CLICK ON THE SMALL "X" IN THE TOP RIGHT HAND CORNER TO LAUNCH THE SURVEY." VEHICLE IS CURRENTLY BEING SERVICED BY BOMMARITO FORD FOR FUEL PUMP.TRANSMISSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

05/03/2019
Components: STEERING
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

I WAS DRIVING TO WORK JUST GOTTEN OFF THE FREEWAY IN THE CITY OF CERRITOS AND ALL OF A SUDDEN A WARNING CAME ON AND SAID STEERING LOSS STOP SAFELY AND THEN IT LOCKED UP AND PULLED TO THE RIGHT. I ALMOST HIT THE CAR NEXT TO ME BUT WAS LUCKY. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD USING ALL MY STRENGTH BUT IT WAS TERRIFYING AND SOMEONE COULD HAVE REALLY BEEN INJURED OR WORSE. I HAVE ONLY HAD IT 2 AND 1/2 YEARS

04/30/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

WILL DRIVING DOWN THE STREET THE OTHER DAY MY CAR STALLED OUT WELL DRIVING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED NOT ONLY THAT BUT WHEN YOU ACCELERATE MY CAR GRINDS WHILE SHIFTING GEARS THE FORD DEALERSHIP ALREADY TOLD ME IT'S DUE TO MY RECALL ISSUE BUT WHEN ASKED TO FIX IT THEY TOLD ME I WAS GOING TO HAVE TO PAY THEM FIRST MY CHILDREN WERE IN MY CAR HAD WE BEEN ON THE HIGHWAY WE COULD HAVE BEEN DEAD SOMETHING NEEDS TO BE DONE ABOUT THIS NEEDS TO BE DONE AS SOON AS POSSIBLE BECAUSE I AM TELLING YOU RIGHT NOW IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL HOLD WHOEVER IS READING THIS EMAIL AND FORWARD PERSONALLY RESPONSIBLE

04/29/2019
Components: ENGINE
Incident Date: 04/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

BOUGHT FORD FOCUS 2015 ON 02/25/2019 AT DRIVE TIME. DURING THE PROCESS, THEY TOLD ME THAT THERE WAS A RECALL ON THE ENGINE STALLING BUT THE ISSUE DIDN'T INVOLVE ANY FURTHER ACTION. IT ONLY TOOK ME 3 WEEKS TO START HAVING ENGINE STALL WHILE DRIVING OR AT STOP LINE WITHOUT ANY CAUTION WARNING. ALSO HAVE ENGINE CAUTION ON THE DASHBOARD ON 04/24/2019.

04/23/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

CAR CONSTANTLY HAS ISSUES STUTTERING WHEN TRYING TO ACCELERATE. IT CAUSES SHAKING IN THE CAR AND ONLY LIGHTLY LESSENS WHEN THE GAS TANK IS OVER HALFWAY FULL AND/OR HAS A RECENT OIL CHANGE. ALREADY HAD A FEW PARTS REPLACED CONCERNING THE CPV BECAUSE THE GAS PEDAL CEASED FUNCTIONING WHILST DRIVING ON THE INTERSTATE. I'VE GOTTEN THE RECALL NOTICE LETTER BUT NO FULL SOLUTION HAS BEEN OFFERED YET.

04/18/2019
Components: ENGINE
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE STALLED AND SHUT OFF. AFTER STALLING, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A FRIEND'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,536.

04/16/2019
Components: STEERING
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XFL******
Summary

STEERING TIGHTENED UP WHILE MY DAUGHTER WAS DRIVING THE VEHICLE. SHE BARELY MANAGED TO PULL INTO THE NEAREST PARKING LOT. THEN THIS MESSAGE APPEARED ON THE DASH: STEERING LOSS. STOP SAFELY. COULD NOT STEER THE VEHICLE. HAD TO GET IT TOWED TO THE FORD DEALER. THEY NOTED: FOUND STEERING GEAR BINDING INTERNALLY. REPLACED STEERING GEAR. THE COST OF THE REPAIR WAS $2,109. THE CAR IS ONLY 4 YEARS WITH 43K MILES AND SHOULD NOT REQUIRE SUCH A MAJOR REPAIR. I BELIEVE THIS WAS A MANUFACTURERS DEFECT IN THE PART ITSELF. WE WILL NOT BE BUYING ANY MORE FORDS IN THE FUTURE. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FUTURE ISSUES WE ARE GOING TO HAVE WITH IT.

04/15/2019
Components: POWER TRAIN
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED. WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE JERKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203 (913) 631-0000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 85,000.

04/14/2019
Components: STEERING
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27FL******
Summary

PURCHASED 2015 FORD FOCUS IN AUG 2018 USED, BEEN DRIVING FINE FOR 8 MONTHS; CAR HAS LESS THAT 30,000 MILES. ON 4/10/19, I STARTED THE VEHICLE AND THE DASH INDICATED A STEERING FAULT ASSIST WARNING WHILE STATIONARY IN A LEVEL PARKING RAMP. NO POWER STEERING ALL OF A SUDDEN. CALLED COURTESY FORD IN DAVENPORT IOWA ON 4/11/19. SERVICE DEPARTMENT THERE STATED THEY THINK FORD SHOULD RECALL AS HE (GARRETT) HAD THREE FOCUS' WITH SAME ISSUE-ONE WAS IN THE SHOP AT THAT MOMENT TO HAVE THE ENTIRE STEERING RACK REPLACED AT APPROXIMATE COST OF $2,500. THAT IS ONE QUARTER OF WHAT I PAID FOR THE CAR. 4/11/19 & 4/12/19, CALLED COURTESY IN MOLINE ILLINOIS WHERE I PURCHASED THE CAR, AND NO RESPONSE/CALL BACK. TOOK CAR TO AUTOZONE IN ROCK ISLAND ON 4/11/19 AND THE TECH THERE SAID HE HAS SEEN SEVERAL OF THESE FAULTS AND THINKS A RECALL IS COMING. DID RESEARCH ONLINE AND NOTICED RECALL 15S18 FOR SAME ISSUE ON FORDS FROM 2011-2014 DUE TO FAULTY POWER CONTROL MODULE SYSTEM. 4/12/19 FILED COMPLAINT CAS17644387 WITH FORD DIRECTLY. INTERNET SEARCH INDICATED THE STEERING ASSIST FAULT HAS OCCURRED WHILE THE CAR WAS IN MOTION-LUCKILY, I WAS PARKED.I HAVE A CAR THAT IS UNSAFE TO DRIVE AND THINK, BASED ON THE POINTS NOTED, THIS SHOULD BE INVESTIGATED.

04/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

THERE IS AN ACTIVE RECALL ON MY VEHICALE FOR CPAV VALVE. MY CAR IS EXPERIENCING ALL SYMPTOMS OF THE RECALL, BUT THE DEALERSHIP IS TELLING ME I MIGHT NOT BE COVERED BECAUSE MY VEHICLE PASSED A TEST A FEW MONTHS AGO WHEN I BROUGHT IT IN FOR ANOTHER ISSUE (THE TRANSMISSION, WHICH WAS UNDER WARRANTY). THEY SAY THEY ARE WAITING TO HEAR BACK FROM FORD FOR FURTHER INSTRUCTION, BUT I HAVE BEEN WAITING FOR MORE THAN 2 DAYS WITH NO RESPONSE.

04/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

BEEN WAITING 2 MONTHS FOR FUEL TANK AND OR VALVE TO FIX RECALL. VEHICLE SHUTTERS. NOW I CALL ABOUT THE PARTS COMING IN AND THE SERVICE WRITER (SR) STATES THE FUEL PUMP WILL BE REPLACED AS WELL. I TRIED TO CONFIRM THIS WITH FORD AND THEY HAD NO KNOWLEDGE OF FUEL PUMP BEING ADDED TO THE FIX.

04/11/2019
Components: ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

MY ENGINE CONSTANTLY STALLS WHEN ACCELERATING. THIS HAPPENS NOT ONLY IN LOW RPM USE BUT ALSO WHEN I AM ON THE FREEWAY. THE STALLING MAKES MY CAR SHAKE AND IT IS MAKING DRIVING EXTREMELY DANGEROUS AND I AM CONSTANTLY HESITANT TO HAVE MY FAMILY INSIDE OF MY CAR. I AM STILL WAITING FOR THE RECALL TO CONTACT TO FIX THE SOLUTION BUT IT IS TAKING AN UNREASONABLE AMOUNT OF TIME. PLEASE EXPEDITE THENHTSA RECALL REGARDING MY CAR.

04/09/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BARTOW FORD (2800 US HWY 98 N, BARTOW, FL 33830, (800) 533-0425) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TOOK NUMEROUS ATTEMPTS TO RESTART. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/08/2019
Components: STEERING
Incident Date: 03/11/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

WHILE TRYING TO MAKE A SLIGHT LEFT TURN FROM CURB SIDE PARKING TO GET ON THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND SINCE I WAS NOT ABLE TO MAKE IT TURN TO THE RIGHT I WAS HIT IN THE FRONT BY A CAR COMING FROM BEHIND. THE VEHICLE WAS TURNED OFF AND RESETARTED. IN ADDITION WHEN THE COPS ARRIVED TO THE SCENE OF COLLISION THEY REQUESTED TO SEE IF THE CAR CAN BE MOVED AND WHEN I SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAYED REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE HAD TO BE TOWED TO COOKS AUTO REBUILD LAKE CITY SEATTLE. THE OFFICER WHO REPORTED TO THE SCENE OF COLLISION ISSUED ME A MOVING VIOLATION TICKET VIA MAIL WITH REASON OF WRONG TURN FROM PARK NOT KNOWING THE REAL STEERING WHEEL MECHANICAL FAILURE. I PAID THE TICKET TO AVOID LATE FEES AND FINES.

04/06/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

MY 2015 FORD FOCUS HAS BEEN HAVING STALLING ISSUES. MY VIN# IS ON THE RECALL LIST AND THE LETTER THAT I RECEIVED FROM 12/2018 ADVISED THAT I KEEP AT LEAST HALF A TANK OF GAS IN MY CAR. HOWEVER, MY CAR STALLS EVEN WHEN I KEEP A FULL TANK. MY CAR ALSO SHUDDERS AND SOMETIMES EVEN TURNS OFF AFTER I FILL MY GAS TANK. WHEN MY CAR IS ABOUT TO STALL, I SEE THAT THE TACHOMETER WILL SUDDENLY FLUCTUATE AND THEN SIMPLY DROP TO ZERO. THIS USUALLY HAPPENS WHEN I'M ABOUT TO COME TO A STOP BUT OCCASIONALLY OCCURS WHEN I'M SIMPLY DRIVING DOWN THE ROAD. MY CAR NOW STALLS ON A DAILY BASIS. I HAVE CALLED THE FORD MOTOR COMPANY THREE TIMES IN THE LAST 30 DAYS AND TOLD THEM WHAT IS HAPPENING AND HOW UNSAFE IT IS TO DRIVE A CAR IN THIS WAY. EACH TIME I AM TOLD THAT THEY DON'T KNOW WHEN THE PARTS WILL ARRIVE TO THE DEALERSHIP FOR REPAIRS, EVEN THOUGH MY RECALL LETTER SAID BY THE END OF THE FIRST QUARTER OF 2019. I TOOK MY CAR TO MY MECHANIC AND THEY ALSO STATED THAT MY STALLING ISSUES ARE MOST LIKELY RELATED TO THE RECALL. I NO LONGER DRIVE MY CAR ON THE HIGHWAY AND TRY TO MAINLY STICK TO DRIVING ON BACKROADS WHERE POSSIBLE DUE TO FEARS OF STALLING AND POSSIBLY GETTING INTO AN ACCIDENT BUT THIS IS A HIGHLY IRRESPONSIBLE SITUATION FROM FORD. ASSISTANCE WOULD BE GREATLY GREATLY APPRECIATED. I PROVIDED THE DATE OF 4/6/19 AS THE DATE OF MY CAR STALLING BUT, AS I STATED EARLIER, THIS HAPPENS DAILY AND IS UNSAFE.

04/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24FL******
Summary

MY CAR STALLS WHEN ON THE HIGHWAY & LET OFF THE GAS & SPEED REDUCES RPMS DROP & CAR STALLS. VERY DANGEROUS. FORD HAS A RECALL ISSUE WITH THE CANISTER PURGE VALVE BUT MY VIN# IS NOT ON THAT LIST FOR SOME REASON. PLEASE HELP IT IS DANGEROUS!!

04/05/2019
Components: STEERING
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26FL******
Summary

RACK AND PINION AREA MAKES A LOUD RUBBING NOISE. EVERY TURN TO THE LEFT OR RIGHT HARD TO TURN WHEN DRIVING AT LOW SPEEDS 0-20 MPH

04/02/2019
Components: STEERING
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

STEERING WHEEL IS LOUD AND HARD TO STEER. MECHANICS WHO HAVE LOOKED AT IT SAID THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT THERE WAS NO REASON A CAR THIS NEW SHOULD HAVE AN ISSUE WITH THE STEERING RACK.

04/02/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK.

03/31/2019
Components: POWER TRAIN
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

CLUTCH IN TRANSMISSION SLIPS. RECALLED ON OTHER MODELS BUT NOT THIS ONE. CAUSES CAR TO NOT TAKE OFF SMOOTHLY, JITTERS BAD ENOUGH TO SHAKE THE CAR.

03/31/2019
Components: POWER TRAIN
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

I WAS DRIVING MY CAR AS NORMAL AND PULLED IN TO PARK. I REVERSED AND TRIED TO GO FORWARD BUT THE CAR WOULDN'T BUDGE. I TOOK MY CAR IN ABOUT A MONTH A GO TO GET AN OIL CHANGE AND THE PROBLEM LOOKED AT AND I WAS TOLD TO JUST COME IN ON MY NEXT SERVICE AND GET THE PROBLEM TAKEN CARE OF. NOW THE PROBLEM HAS TURNED INTO MY CAR NOT BEING ABLE TO MOVE FORWARD

03/28/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

BROUGHT THE CAR BRAND NEW, ENJOYED DRIVING IT BUT THEN A YEAR LATER THE CAR WOULD FEEL LIKE IT WOULD STALL BUT IT WOULDN'T STALL THEN WHEN BRAKING IT WOULD ACCELERATE MORE. TOOK IT TO THE DEALERSHIP AT HONOLULU FORD 1370 N. KING STREET HONOLULU, HI 96817 FOR AN OIL CHANGE AND TOLD THEM ABOUT IT ALSO TOLD THEM I GOT A RECALL LETTER IN THE MAIL AND SHOWED IT TO THEM BUT ALL I GOT WAS "OH YOU DON'T HAVE TO WORRY ABOUT THAT RIGHT NOW"! RECENTLY I HAVE CALLED THE DEALERSHIP ABOUT THE RECALL AND STILL NOTHING. THE CUSTOMER SERVICE IS TERRIBLE AND VERY RUDE.I DON'T KNOW WHAT TO DO SO THE ONLY THING I CAN DO IS CALL THEM EVERY WEEK AND ASK ABOUT THE RECALL.

03/22/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/21/2019
Components: POWER TRAIN
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

TRANSMISSION HESITATES TO SHIFT AND SOMETIMES WORKS UN-EXPECTEDLY. TRYING TO MAKE IT GO IN A TRAFFIC SITUATION IS VERY DANGEROUS AND IT JUMPING INTO ACTION MAKES IT DANGEROUS AS WELL DOUBLE CLUTCH IS NOT CONSISTANT.

03/17/2019
Components: STEERING
Incident Date: 03/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

MY 18 YR OLD SON WAS DRIVING TO COLLEGE WHEN THE STEERING STIFFENED UP AND MADE HIM SWERVE, ALMOST GOING INTO ONCOMING TRAFFIC, AS HE LOST COMPLETE POWER STEERING. HAD THE VEHICLE TOWED AND WAS TOLD THE POWER STEERING IS ALL ELECTRONICALLY CONTROLLED AND THIS A KNOWN ISSUE BY FORD. MY WIFE CALLED AND WAS TOLD BY A FORD REP THAT THEY ARE NOT FAMILIAR WITH ANY REPORTED INCIDENTS. WE PAID FOR A REPLACEMENT PART AND THE ERROR WAS FIXED. JUST YESTERDAY 3/16/19 THIS HAPPENED AGAIN WITH MY 2YEAR OLD GRANDDAUGHTER IN THE BACKSEAT. I'M FAMILIAR HOW TO DRIVE A VEHICLE WITH NO POWER STEERING BUT THIS IS FAR WORSE. THE DASHBOARD SHOWED THE ALERT 'STEERING LOSS STOP SAFELY'. THE STEERING WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN FOR A FEW SECONDS. I WAS ON THE HIGHWAY AND STARTING DRIFTING INTO THE RIGHT LANE WITH NO STEERING CONTROL. THERE WAS MEDIUM TRAFFIC SO I WAS CONCERNED I'D HIT A CAR. I WAS FINALLY ABLE TO PULL THE STEERING WHEEL HARD ENOUGH TO STEER BACK IN MY LANE, HOWEVER ALL STEERING WAS HARD AND MADE ME SWERVE. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT. THIS IS A DANGEROUS ISSUE. UPON DOING SOME RESEARCH ONLINE, I'VE UNCOVERED MANY OTHERS WHO'VE EXPERIENCED THIS ISSUE AND SOME HAVE GOTTEN INTO WRECKS AND ONE DIED. WHY IS THIS NOT A RECALL? I COULD HAVE LOST MY SON AND NOW ME AND MY GRANDDAUGHTER COULD HAVE BEEN INJURED OR WORSE. SOMETHING HAS TO BE DONE.

03/13/2019
Components: POWER TRAIN
Incident Date: 03/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHIFTED IMPROPERLY AND CAUSED THE ENGINE TO REV VERY HIGH WHILE ATTEMPTING TO ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KING COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

03/13/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

IN MY GARAGE WOULD NOT START HALF TANK OF GAS. BOUGHT A NEW BATTERY I DIDN'T NEED. THEN I GOT LETTER FOR RECALL WHICH SAID THEY WOULD CONTACT ME IN FEBRUARY 2019. I HAVE RECEIVED NO LETTER.

03/12/2019
Components: POWER TRAIN
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD INC (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. .*BF CONSUMER STATED CAR RUNS WELL EXCEPT TRANSMISSION, IT SHUTTERS AND SHAKES HAS BEEN FIXED ONE TIME IN 2017. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

03/11/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO LIMP MODE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

03/08/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/07/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED AND WOULD NO LONGER LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE DOOR LATCH WAS REPLACED. GENE BUTMAN FORD (2105 WASHTENAW AVE, YPSILANTI, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

03/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TOOK CAR IN FOR RECALL IN JANUARY, NOW IT'S ACTING UP AGAIN,NOT SHIFTING GEARS WHILE DRIVING. DANGEROUS. IN SHOP NOW.

03/07/2019
Components: STEERING
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

STEERING DEVELOPED A KNOCKING NOISE WHEN GOING OVER EVEN SMALL BUMPS AT ANY SPEED. COINCIDED WITH INCREASED PLAY IN THE STEERING WHEEL. VEHICLE HAS APPROXIMATELY 60000 MILES. WAS ADVISED THAT POWER STEERING RACK HAD AN INTERIOR COMPONENT IN DANGER OF BREAKING, ESTIMATED REPAIR COST $1800.

03/05/2019
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS DRIVING ON AN INCLINE, IT LOST POWER AND DECELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, (855) 638-2136) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/04/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

WHILE DRIVING THE ENGINE STALLS, TOOK IT TO THE DEALER AS PER THE RECALL LETTER FROM FORD. THE CAR KEEPS STALLING AS BEFORE, THIS IS DAGEROUS AS YOU NEED TO PRESS THE BRAKES TO START IT AND THIS IS A HAZARD IN THE HIGHWAY. TAKING IT TO THE DEALER AGAING TODAY.

03/04/2019
Components: ENGINE
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED UPHILL, THE VEHICLE STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY AND COULD BE DRIVEN SAFELY. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

02/26/2019
Components: POWER TRAIN,ENGINE
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED SEVERAL TIMES. IN ADDITION, THE ENGINE WAS NOT FUNCTIONING NORMALLY. THE VEHICLE DROVE ROUGHLY AND THERE WAS A REDUCTION IN POWER AND SPEED, WHICH COULD CAUSE THE VEHICLE TO STALL. NORTH COUNTY FORD (450 W VISTA WAY, VISTA, CA 92083, 1-(888) 833-0634) STATED THAT CAMPAIGN NUMBER: 18S32 (STUCK CANISTER PURGE VALVE MAY CAUSE A STALL) COULD REMEDY THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

02/25/2019
Components: STEERING
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

MY VEHICLE HAS LOST THE USE OF POWER STEERING WHILE IN MOTION. THE VEHICLE BECOMES VERY HARD TO STEER MANUALLY AND MUST BE PULLED OVER AND RESTARTED TO ATTEMPT TO BRING THE POWER STEERING BACK ONLINE. IT HAS HAPPENED A COUPLE OF TIMES ON CITY STREETS AND HIGHWAYS. RESTARTING THE CAR DOES NOT ALWAYS BRING THE POWER STEERING BACK ONLINE. IT IS EXTREMELY DANGEROUS TO LOSE POWER STEERING WHILE DRIVING DOWN THE ROAD. THE DASH WARNING 'POWER STEERING ASSIST FAULT' APPEARS DURING THE EVENT THAT THE POWER STEERING MALFUNCTIONS.

02/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

I HAVE NOTIFIED FORD OF THE ISSUE WITH MY CPV (CANISTER PURGE VALVE), WHICH CAUSES MY 2015 FORD FOCUS TO SUDDENLY STALL WHILE THE VEHICLE IS IN MOTION, IN OCTOBER OF 2018. IT IS NOW 02/25/2019 AND THERE IS STILL NO REMEDY TO FIX THIS PROBLEM. THIS CAUSES A GREAT SAFETY ISSUE TO MYSELF AND DRIVERS AROUND ME WHEN THE CAR SHUTS OFF WITHOUT WARNING.

02/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92FL******
Summary

THIS RECALL HAS BEEN SINCE 12/2018 AND FORD HAS NO PARTS TO FIX THIS. I HAVE CALLED CORPORATE AND THEY DO NOT KNOW WHEN THEY WILL GET THEM. THIS ISSUE HAS NOW MADE THE CAR UNDRIVABLE AND THEY WILL NOT HELP ME. I SPENT ALL MORNING ON THE PHONE.

02/25/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE WARNING INDICATOR ILLUMINATED AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD OF WARRENTON AT (540) 423-0904 (LOCATED AT 6443 LEE HWY, WARRENTON, VA 20187) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

02/22/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41FL******
Summary

DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE DARK IN THE MIDDLE OF THE STREET. AFTER ABOUT 20 MINUTES I WAS ABLE TO RESTART THE VEHICLE AND PROCEED HOME. THERE IS NEVER ANY PRIOR WARNING TO THIS HAPPENING. THIS HAS HAPPENED 3 TIMES TO ME WITHIN A 2 MONTH PERIOD AND I HAVE TAKEN IT TO MY DEALERSHIP TWICE WITH NO RESULTS. I DRIVE 40 MILES TO WORK ONE WAY ON VERY BUSY PHOENIX FREEWAYS AND AM PETRIFIED THIS WILL HAPPEN IN THE HOV LANE AND I END UP IN A DANGEROUS SITUATION. I HAVE FOUND THIS TO BE AN ISSUE ON PREVIOUS YEARS MODEL RECALL NO 13V-523000. THE DEALERSHIP IS NO HELP AND TOLD ME THEY COULD FIND NO INFORMATION REGARDING IT EVEN THOUGH I DID.

02/20/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

THE CAR SHUT OFF ON ME WHILE DRIVING AND I SCHEDULED THE DEALERSHIP TO FIX IT BECAUSE I FOUND SIMILAR ISSUES AND A RECALL BUT WHEN I DROPPED MY CAR OFF THEY SAID NO RECALL EXISTED FOR MY CAR AND THERE IS NOTHING THEY CAN ABOUT MY CAR. WHEN I WAS LEAVING THE DEALERSHIP I ALMOST GOT HIT IN TRAFFIC BECAUSE I HAD THE SAME ISSUE FOR TWO DAYS IN A ROW AND IT KEEPS HAPPENING.

02/18/2019
Components: ENGINE
Incident Date: 01/03/2019
Crash: No
Fire: No
Summary

ENGINE OVERHEATED AT 56478 MILES WITH NO WARNING 1.0 LITER THREE CYLINDER. DRIVING 70 MPH AND TEMP GAGES WENT INTO RED WITHOUT ANY ADVANCED WARNING PULLED OVER.

02/14/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

VEHICLE STALLS WHILE DRIVING, REGARDLESS OF SPEED AND FUEL LEVEL. CHECK ENGINE LIGHT GOES ON AND OFF REGULARLY. DEALERSHIP CLAIMS NOTHING WRONG BUT VEHICLE CONTINUES TO STALL.

02/14/2019
Components: POWER TRAIN
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

THE TRANSMISSION IS SHUTTERING AND SOMETIMES MAKES LONG HESITATIONS TO SHIFT. THIS IS DANGEROUS AND NEEDS TO BE RECALLED. I TOOK IT TO TIDWELL FORD IN KENNESAW, GA AND THEY TOLD ME ITS NORMAL AND UNTIL A CODE (WRENCH) LIGHTS ON MY DASH, THEY CANNOT DO ANYTHING. I BOUGHT THE CAR WITH 48K ON THE MILEAGE AND NOW HAVE 54K. THE TRANSMISSION (POWERTRAIN) IS WARRANTIED TO 60000. I AM AFRAID THIS IS GOING TO BE A DISASTER. I WOULD LIKE THE CAR FIXED OR ANOTHER CAR. THE GEARS GRIND AND NOISES HAPPEN WHEN TURNING. I NEED A RESOLUTION ON THIS BEFORE MY WARRANTY RUNS OUT CODE OR NO CODE. I JUST PICKED MY CAR UP AND IT IS STILL SHUTTERING. TIDWELL FORD DID NOT HELP ME.

02/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22FL******
Summary

FUEL TANK DEFORMATION: MY CAR STOPS WITH NO WARNING AT LEAST 2 -3 TIMES DAILY. IT'S GETTING WORSE AND IS NOW HARDER TO RESTART. THIS IS DANGEROUS AND CAN BE DEADLY. I'VE CONTACTED MY CAR DEALERSHIP AND THE PART IS NOT AVAILABLE IN ORDER TO FIX MY CAR. I DO NOT HAVE A SECOND CAR. I LIVE ALONE. I NEED A CAR TO GET SAFELY BACK AND FORTH TO WORK. I'M GOING TO GET REAR ENDED BEFORE THIS IS ALL SAID AND DONE. A FORD SPOKESPERSON TOLD ME I CANNOT GET A LOANER. THE OWNER OF THE CAR DEALERSHIP TELLS ME IT'S FORD'S PROBLEM NOT THEIRS. FORD TELLS ME I'M BASICALLY OUT OF LUCK AND I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. I NEED HELP WITH THIS MESS AND I NEED IT NOW BEFORE I'M INVOLVED IN A TRAGIC ACCIDENT. AT LEAST TELL ME THE STATUS OF THIS RECALL #18V735. THIS VEHICLE STOPS WITH NO WARNING WEATHER I'M GOING DOWN THE ROAD, STOPPING AT A RED LIGHT OR GOING AROUND A CURVE. IT WILL NOT GIVE ANY NOTICE FOR ME TO EVEN PULL OFF THE SIDE OF THE ROAD. STOPS DEAD!! LIKE I'M GOING TO BE IF THIS ISN'T FIXED. YOUR NEXT QUESTION ASKS WHEN DID THIS HAPPEN. TOO MANY TIMES TO PUT DOWN SINCE IT IS BASICALLY DAILY AND 3 TIMES TODAY.

02/11/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

THE CAR HAS A KNOWN RECALL ABOUT THE FUEL SYSTEM THE CAR WILL RANDOMLY JUST SHUT OFF WITHOUT WARNING FORD SAID YOU MUST KEEP THE CAR ON A HALF TANK OF GAS AT ALL TIMES.THEY DON'T HAVE THE PARTS BUT MY CAR IS GETTING SO BAD VERY VERY BAD

02/08/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO BO BEUCKMAN QUALITY FORD (15675 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 227-5700) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL BOX WAS MALFUNCTIONING, WHICH AFFECTED THE POWER STEERING. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS TO COVER THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,800. *BF *TR

02/08/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

THE FUEL GAUGE READS WRONG BY ATLEAST AN 1/8 OF A TANK AND AND WHEN IT SAYS YOU HAVE 30 MILES TILL EMPTY YOU MIGHT GET 10 MILES BEFORE YOU RUN OUT OF GAS.IT WILL NOT GIVE YOU ANY WARNING WHEN IT RUNS OUT OF GAS IT WILL START TO SUPPDER AND THEN WILL NOT START UNTIL YOU PUT MORE GAS IN.AND YOU CAN SMELL GAS INSIDE THE CAR.IT HAPPENS WHILE DRIVING OR JUST IDOLING.

02/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2019
Crash: No
Fire: No
Summary

RADIO AUDIO STOPS WORKING NO BLUE TOOTH OR RADIO CALLED FORD ASST. GIVEN THINGS TO MAKE RADIO WORK BUT ONLY WORKS FOR AWHILE AND RADIO STOPS WORKING HAVE TO PULL FUSE TO REBOOT RADIO BUT ONLY LAST A MONTH HALVE TO DO THIS OVER AND OVER COMPLAIN TO FORD ABOUT THIS TO NO SATISFACTION RESEARCHED ONLINE SEEM SEVERAL PEOPLE HAVE THE SAME ISSUE NOW DEALER WANTS 800.00 DOLLARS FOR A REPAIR IT'S A SAFETY ISSUE DO TO BLUETOOTH STOPS WORKING FOR HANDS FREE TALKING

02/07/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

WHEN I PUSH ON GAS IT TAKE A WHILE TO SPEED UP. ALSO IT IDOLS SOMETIMES. TAKE AWHILE TO GEAR UP TO SPEED. SOUNDS LIKE IT IS DRAGGING

02/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

CAR RANDOMLY SHUTS OFF. NO WARNING IS GIVEN. CAR WILL SHUT OFF WHILE IN MOTION ON ANY CITY STREET. CAR WAS AT 3/4 TANK OF FUEL WHEN THIS OCCURRED.

02/04/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER'S DOOR FLEW OPEN WITHOUT WARNING. THE DOOR FAILED TO LATCH CLOSED AND HAD TO BE PHYSICALLY HELD SHUT WHILE DRIVING. THE CONTACT CALLED A COUPLE OF DEALERS, INCLUDING O. C. WELCH FORD LINCOLN, INC. (843-288-0100, LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

02/02/2019
Components: WHEELS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

I PURCHASED THIS CAR FROM SCHALLER AUTO WORLD ON 11/14 18 AND THE FOUR TIRES ON THE CAR BY STATE LAW ARE UNSAFE TO BE ON THE ROAD,STATE LAW IS 5.0 AND ABOVE,ALL FOUR WERE MEASURED TO BE 2.0 AND ABOVE TO BE BELOW 3.0. I WENT TO THEM WITH MY COMPLAINT AND THEY WON'T HELP ME .I HAVE PROVE WITH PICTURES AND PAPERWORK TO BACK MY SITUATION UP.WHAT AM I TO DO?

02/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

THE TRANSMISSION WARNING LIGHT CAME ON AND THE CAR WAS SPUTTERING BECAUSE OF THE DRY CLUTCH. IT HAPPENED WHEN THE CAR WAS IN MOTION ON A CITY STREET

01/31/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/31/2019
Components: AIR BAGS
Incident Date: 01/29/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3N24FL******
Summary

MAJOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. IN MOTION GOING STRAIGHT UNTIL THE TRUCK HIT THE CAR.

01/30/2019
Components: POWER TRAIN
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO GEAR AND THE VEHICLE JERKED. OCCASIONALLY, THE VEHICLE WOULD JERK AFTER SWITCHING GEARS. PREVIOUSLY, THE VEHICLE ACCELERATED ON ITS OWN AND WITHOUT WARNING WHILE IDLING AT A STOP LIGHT. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

01/27/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

2015 FORD FOCUS SE RECALL FUEL TANK DEFORMATION - DEALER AND FORD STATES PARTS TO REPAIR NOT AVAILABLE AND NO ESTIMATED TIME FOR ARRIVAL.

01/27/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

AUDIBLE CLICKING NOISE WHEN TURNING CORNERS. SHUDDERING, SPUTTERING WHEN TAKING OFF FROM RED LIGHT. DECELERATION WHILE DRIVING IN TOWN, WHILE DRIVING GEARS CHANGING WITHOUT MY KNOWLEDGE, THRUSTING INTO GEAR WHILE MOVING. CLUTCH REPLACED 2017. ALL OF THIS STARTED HAPPENING ABOUT 4 MONTHS AFTER I BOUGHT CAR FROM YOU MENTIONED DEALER, NEW. SO, SINCE 2015, ONGOING ISSUES STATED ABOVE. FORD TELLS ME IT'S ALL MY IMAGINATION.

01/24/2019
Components: POWER TRAIN
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

WHILE ACCELERATING THE VEHICLE DOESN?T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING ?TRANSMISSION FAULT, SERVICE NOW.? WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

01/24/2019
Components: POWER TRAIN
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRANSMISSION STARTED TO SHIFT ERRATICALLY. ADDITIONALLY, THE "TRANSMISSION HOT, TURN OFF VEHICLE FOR FIVE MINUTES" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WHERE IT WAS DIAGNOSED THAT THE SHIFT ACTUATOR SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,274.

01/21/2019
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

WHILE ACCELERATING THE VEHICLE DOESN'T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING 'TRANSMISSION FAULT, SERVICE NOW.' WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

01/13/2019
Components: STEERING
Incident Date: 01/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

LOSS OF POWER STEERING WARNING; SUDDEN AND TOTAL LOSS POWER STEERING WHILE DRIVING ON CITY STREET. IT TOOK LOTS OF STRENGTH TO MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. THIS WOULD BE AN IMPOSSIBLE TASK FOR AN ELDERLY PERSON. AT HIGHWAY SPEEDS THIS WOULD HAVE DEFINITELY CAUSE AND ACCIDENT. DEALER SAID I NEED TO REPLACE THE ENTIRE STEERING RACK & PINION (WITH ALIGNMENT) AT A COST $2,027. MILAGE ON CAR IS 68,317K

01/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TAKATA RECALL MY TRANSMISSION HAS BEEN BAD ON MY 2015 SINCE I PURCHASED IT ON 10/01/16. I TRIED TELLING THE MANUFACTURES AFTER I DROVE IT AROUND TOWN AWHILE. IT WAS JERKING AND WOULDN'T GET POWER TO DRIVE. I'VE BEEN TRYING TO TAKE IT TO DEALERSHIPS FOR 2 YEARS AND THEY HAVEN'T TRIED FIXING IT. I WOULD LIKE AN ARBITRATION AGREEMENT.

01/11/2019
Components: STEERING
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

STEERING WHEEL MAKES A LOUD SOUND WHEN MAKING TURNS. WHEN TURNING LEFT, STEERING WHEEL LOCKS IN PLACE AND NEEDS TO BE CORRECTED BY TURNING RIGHT. VERY DANGEROUS WHEN MAKING SHARP LEFT TURNS OR EVEN JUST LEFT CURVES.

01/03/2019
Components: POWER TRAIN,AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

MY TRANSMISSION HAS BEEN GIVING ME A HARD TIME AND IT DOESN'T GET ANY POWER. IT ALSO RUNS VERY ROUGH. I HAVE TO TRAVEL 45 MINUTES TO A MOTOR COMPANY BUT THEY DON'T FIX IT BECAUSE IT'S A "TAKATA RECALL" I DON'T WANT TO GET STRANDED AND BROKEN DOWN ON THE HIGHWAY. I NEED A DEPENDABLE CAR BECAUSE I'M DISABLED. I WANT MY CAR FIXED OR A NEW ONE ASAP. I NOTICED THE PROBLEMS WHEN I WAS DRIVING IT IN MOTION RIGHT AS SOON AS I PURCHASED IT ON 10/2016 IN CITY LIMITS.

01/02/2019
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK. IN ADDITION TO THIS, I'VE BEGUN NOTICING ISSUES WITH THE STEERING WHEEL MAKING A NOISE. UPON TAKING IT TO A MECHANIC, I WAS TOLD THAT THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT SEVERAL OTHER OWNERS OF THE SAME MODEL HAD COMPLAINED ABOUT THEIR STEERING BECOMING UNUSABLE. FORD SHOULD ISSUE A RECALL FOR THIS AS WELL.

01/01/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

I HAVE ALREADY FIXED A RECALL THAT I JUST RECEIVED NOTIFICATION OF VIA POSTAL MAIL. I WILL UPLOAD A PIC OF THE RECALL LETTER AND A PIC OF THE RECEIPT THAT THIS SERVICE WAS ALREADY COMPLETED PRIOR TO THE NOTIFICATION. I HAD TO GET IT REPAIRED DUE TO THE FACT THE CAR WAS NOT ACCELERATING PROPERLY PRIOR TO THE REPAIR. I WOULD LIKE TO GET REIMBURSED FOR THE COST OF THE REPAIR DUE TO IT IS A RECALLED PART. THANK YOU. PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

I HAVE HAD THIS CAR FOR ALMOST 2 YEARS. ALMOST EVERYDAY WHEN I DRIVE THE CAR, IT STALL, SLIPPED OR DOESN'T WANT TO GO AT TAKE OFF. THERE HAS BEEN MANY TIME WHERE I PRESS THE GAS TO GO WHILE IN DRIVE AND IT WON'T GO AND ACTS LIKE IT'S IN NEUTRAL. I HAVE ALMOST GOTTEN IN CAR ACCIDENTS BECAUSE OF THIS PROBLEM. THE TRANSMISSION IS HORRIBLE. IT'S THE DUAL-CLUTCH TRANSMISSION. THEY HAVE EVEN SENT OUT A LETTER STATING THAT IT'S THE TRANSMISSION AND IF YOU HAVE HAD IT SERVICES 3 OR MORE TIMES, YOU CAN GET CASH OR REPLACEMENT CAR. I DON'T HAVE THE MONEY TO GO GET IT CHECKED OUT 3 TIMES AND I ALSO DON'T REALLY NEED TO BECAUSE I ALREADY KNOW THE PROBLEM. THIS IS VERY DANGEROUS AND CAN CAUSE A MAJOR ACCIDENT.

12/28/2018
Components: POWER TRAIN
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

THE "DRY" CLUTCH WENT OUT AS I WAS DRIVING UPHILL, REDUCING MY MOVEMENT TO A JERKING, STUTTERING MOTION THAT JUST BARELY ALLOWED ME TO DRIVE TO DEALERSHIP. THIS CLUTCH FAILURE FOLLOWS MONTHS OF STUTTERING, JERKING AT LOW SPEEDS AS IF THE CAR WOULD STALL. TAKING THE CAR FOR REGULAR MAINTENANCE FOUND "NOTHING WRONG." THIS CLUTCH HAD ALREADY BEEN REPLACED ONCE AT ONLY 26,700 MILES .FOCUS HAD 68,000 MILES WHEN IT WANT BAD AGAIN. DEALERSHIP REPORTS SEEING MANY PROBLEMS WITH THIS "DRY" CLUTCH. FORD WILL NOT RECOGNIZE DANGER ASSOCIATED WITH IT.

12/28/2018
Components: POWER TRAIN
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

2015 FORD FOCUS DUAL CLUTCH POWERTRAIN TRANSMISSION SHUTTERS AND SPUTTERS UPON TAKEOFF, REVS UP AT VERY LOW SPEEDS. DOESNT WANT TO ACCELERATE RIGHT AWAY. I BOUGHT THE CAR WITH 55000 MILES ON IT AND HAS BEEN AN ISSUE SINCE. NOW ITS GOING TO COST 1500 DOLLARS TO FIX AS MY PERSONAL WARRANTY NOR FORD WILL COVER THE CLUTCH REPLACEMENT, EVEN THOUGH THIS IS AN ONGOING PROBLEM IN THIS VEHICLE!

12/27/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

VEHICLE HAS INTERMITTENT STARTING PROBLEMS. INSIDE DASH LIGHTS FLASH ON AND OFF. CANNOT HAVE INSIDE DOME LIGHT ON (THE LIGHT THAT COMES ON WHEN DOORS OPEN) OR IT DRAINS THE BATTERY. SETTINGS FOR RADIO/HEATER/CLOCK/ETC. CHANGE ON THEIR OWN. NOTHING EVER STAYS SET. I HAVE TAKEN IT IN TO THE DEALERSHIP A COUPLE TIMES NOW AND THEY CAN NEVER FIND ANYTHING. THEY KEPT IT FOR 3 DAYS THE LAST TIME. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT. THE VEHICLE IS STATIONARY WHEN I HAVE THE STARTING PROBLEM. SOMETIMES THE CAR WILL START IN A FEW MINUTES, SOMETIMES LONGER. THE OTHER PROBLEMS WITH INSIDE LIGHTS AND DASHBOARD HAPPEN WHEN THE CAR IS IN MOTION. THIS HAPPENS ON VARIOUS DAYS AND TIMES.

12/26/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29FL******
Summary

THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.

12/22/2018
Components: POWER TRAIN,WHEELS
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

IVE HAD MY LUG NUTS SWALLON AND UNABLE TO CHANGE MY OWN TIRE. ON THREE DIFFERENT OCCASIONS. NAIL IN MY TIRE. TOOK IT TO THE DEALERSHIP IMMEDIATELY THE CLAMPED 2 TIMES THAT THEY FIXED MY LUG NUTS AND NEVER DID. IVE SPOKE TO SEVERAL OTHER FOCUS OWNERS AND HAVE THE SAME ISSUE. THE POWER TRAIN CLUTCH HAS BEEN REPLACED 4 TIMES IN THE LAST THREE IN A HALF YEARS. IVE HAD MY CAR STALL OUT IN ME SEVERAL TIMES AT A STOP LIGHT. IT TAKES IT A MINUTE TO SLIP INTO REVERSE. DOESNT MATTER WHAT GEAR YOU ARE SWITCHING IT FROM IT WILL GO INTO NETURAL/PARK BEFORE CLICKING INTO REVERSE.

12/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22FL******
Summary

HELLO, MY VEHICLE STOPPED WORKING TWICE WHILE I WAS DRIVING ON CITY STREETS (THIS TUESDAY 12/18/2018 AND THURSDAY 12/20/2018). THE FIRST TIME IT HAPPENED I WAS STOPPED AT A RED LIGHT AND THE SECOND TIME THE CARE WAS IN MOTION WHEN IT FIRST HAPPENED, THE OIL INDICATOR AND CHECK ENGINE LIGHT CAME ON. OIL WAS PUT IN THE CAR AND UNFORTUNATELY THAT DIDN'T SOLVE THE PROBLEM SINCE IT HAPPENED AGAIN ON THURSDAY 12/20/2018. WHEN THE VEHICLE STOPPED ON 12/20/2018, THE ENGINE LIGHT CAME ON AS WELL AS THE BATTERY LIGH. I HAD THE CAR TOWED TO A FORD DEALERSHIP ON 12/20/2018 AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I AM AFRAID OF IT HAPPENING AGAIN.

12/21/2018
Components: ENGINE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED OCCASIONALLY AND THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

12/19/2018
Components: STEERING
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

ON THE DAY OF 12/7/18I WILL GO TO WORK. WHEN I GOT OUT OF MY FRIEND'S HOUSEI DROVE OUT A JUNCTION AND FOUND THAT MY STEERING WAS DIFFICULT TO TURN.THEN I STOPPED AT THE ROADSIDE AND RESTARTED THE CAR.WHEN I CONTINUED DRIVING,THE SYSTEM SHOW ME STEERING LOSSSTEERING STOP WORK.I TRIED TO RESTART MANY TIMES, THE SYSTEM STILL DIDN'T ALTER, I WAS SURE THAT MY STEERING WHEEL HAD BROKEN. BEFORE THAT, ON THE DAY OF 02/20/2018, I TRIED TO DROVE OUT MY HOUSE GARAGE. THE STEERING WHEEL BROKE DOWN ONCE, I WAS ALSO ON MY WAY TO WORK. TWO TIMES I WAS UNABLE TO GO TO WORK.I HAD TO WASTE TIME CALL THE TOWING AND CALLED MY COMPANY A LEAVE OF ABSENCE. THIS CAR SERIOUSLY AFFECTED MY WORK AND LIFE. THIS IS A TERRIBLE THINGS, IF I DRIVE SUCH A CAR ON THE HIGH SPEED,I MAY BE DEAD. THANK GOD JUST LET ME STOP IN A SAFE PLACE.THE FIRST REPAIR COST $880, AND THE SECOND REPAIR COST WAS $20504.03 (THE STEERING COST WAS $1758.05).THIS CAR HAS MAJOR HIDDEN DANGERS AND ALSO BROUGHT LOSSES TO MY ECONOMY.I HOPE THAT I CAN SAVE MY LOST.

12/19/2018
Components: POWER TRAIN
Incident Date: 11/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STOPPED ON A HILL, THE VEHICLE ROLLED BACKWARDS AND THEN FORWARD BEFORE STOPPING. THE DEALER (WEBER HARRIS FORD, 433 BALDWIN ST, MEADVILLE, PA 16335, (814) 350-7309) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT A DIAGNOSTIC TEST WOULD COST APPROXIMATELY $1,500. THE FAILURE RECURRED AND THE NEW OWNER OF THE DEALER DIAGNOSED THAT THE VEHICLE HAD DUAL CLUTCHES, WHICH WOULD COST $1,300 TO REPAIR. THE VEHICLE WAS REPAIRED A WEEK LATER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO KEEP THE REPAIR RECORDS FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 43,000.

12/17/2018
Components: POWER TRAIN
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

MY VEHICLE BUCKS EVERY TIME I ACCELERATE. I WAS TOLD IT IS SUPPOSED TO BE THIS WAY, BUT IT FEELS LIKE IT THE TRANSMISSION IS SLIPPING WHEN I FIRST ACCELERATE AND SOMETIMES AS I GO THROUGH THE GEARS.

12/16/2018
Components: POWER TRAIN
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

COOLANT RESERVOIR CRACKED, LOST A LOT OF COOLANT WHICH CAUSED MY ENGINE TO OVERHEAT. WAS DRIVING DOWN ROAD AND NOTICED MY COOLANT ENGINE SENSOR OVERHEATING. STOPPED THE CAR IN A PARK.

12/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

I HAVE THIS ERROR CODE FROM A OBD-2 CODE READER FROM AUTOZONE. DEALERSHIP DIDN'T GIVE ME ANY FEESBACK ON THE CHECK ENGINE ISSUE WHEN I HAD IT IN FOR A FUEL TANK ISSUE. ERROR CODE IS 'U0109 LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE (FPCM)' THE CAR SAT IN THE DRIVEWAY ALL SUMMER LONG WITH A FULL FUEL TANK OF GASOLINE. THE CHECK ENGINE LIGHT FOR THAT ISSUE CAME ON SHORTLY AFTER I STARTED DRIVING THE FORD FOCUS AGAIN. READ MORE AT: HTTPS://WWW.OBD-CODES.COM/U0109 COPYRIGHT OBD-CODES.COM

12/07/2018
Components: SEATS
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

THE UPPER HALF WHEN I ADJUST IT SOMETIMES DOESN'T CLICK IN ALL THE WAY AND AS I'M DRIVING ONE SIDE WILL GIVE OUT AND CLICK INTO ONE BEHIND THE ONE I SET IT AS AND IT'S ONLY ONE SIDE.

12/04/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/30/2018
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.

11/30/2018
Components: POWER TRAIN
Incident Date: 09/14/2016
Crash: No
Fire: No
Summary

CHATTERING,SLIPPING OF TRANSMISSION WHEN ACCELERATING FROM STOP.DOESN'T ALWAYS HAPPEN.

11/28/2018
Components: STEERING
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

I WENT TO THE STORE JUST FINE WHEN I LEFT THE STORE IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL AND A ALERT CAME ON THE SCREEN AND SAID SOMETHING ABOUT THE POWER STEERING ASSIST FAIL THANKFULLY I WAS NOT FAR FROM HOME I HAD TO USE EVERY MUSCLE I HAD TO STEER IT AND MAKE TURNS. I TOOK IT IN FOR DIAGNOSIS I WAS QUOTED OVER $2200 AND WOULD STILL NEED AND ALIGNMENT AND COMPUTER REST 😡 MY CAR IS STUCK IN THE DRIVEWAY TILL I GET THE EXTRA $2200 TO PAY FOR IT THANKS FORD FOR MY FIRST CAR EXPERIENCE.

11/27/2018
Components: ENGINE
Incident Date: 11/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45FL******
Summary

WHILE PARKED (STATIONARY) I COULD NOT TURN THE ENGINE OFF EVEN THOUGH I PRESSED THE ON/OFF BUTTON. (THE BATTERY WOULD DRAIN DOWN TO ZERO. I COULD RECHARGE IT 100% BUT IT WOULD NOT HOLD THE CHARGE.) I BROUGHT IT TO FORD SERVICE. THEY CHARGED IT UP AND SAID IT WAS WORKING FINE. I TOLD THEM TO LET IT SIT OVER NIGHT. THEY CHECKED IT THE NEXT DAY AND IT WAS DRAINED. THEY TOLD ME THAT THE PROBLEM WAS A DEFECTIVE "BODY CONTROL MODULE" WHICH NEEDED TO BE REPLACED. I INFORMED THEM THAT FORD ALREADY RECALLED THE 2015 FOCUS BECAUSE OF DEFECTIVE BODY CONTROL MODULE. THEY SAID THAT MY FOCUS WAS NOT COVERED BY THAT RECALL. I TOLD THEM THAT A CAR THAT KEEPS RUNNING AND CANNOT BE TURNED OFF IS DANGEROUS, THEREFORE SHOULD BE RECALLED. WHAT MAKES IT PARTICULARLY DANGEROUS IS THAT THE ENGINE IS RUNNING AND YOU CAN'T EVEN TELL BECAUSE ELECTRIC CARS ARE SILENT. (THEIR REPAIR PAPERWORK IS DISINGENUOUS. IT SAYS THE CAR WOULD NOT START (WHEN DRAINED). I BROUGHT IT IN BECAUSE IT WOULD NOT STOP. AFTER THEY INSTALLED A NEW MODULE, THEY GAVE ME THE OLD DEFECTIVE ONE WHICH I HAVE IN MY POSSESSION.

11/26/2018
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE FUEL GAUGE FLUCTUATED AND THE READINGS WERE INCONCLUSIVE. THE CONTACT STATED THAT THE BATTERY, CHECK ENGINE, AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS SINCE MAY OF 2017. IN ADDITION, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF ACCELERATION. FURTHERMORE, UPON FILLING THE FUEL TANK, THE ENGINE BEGAN TO SHAKE/TREMBLE AND THE VEHICLE STALLED WHILE STATIONARY. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL IN AN ATTEMPT TO CORRECT THE FAILURE. AN INDEPENDENT MECHANIC REMOVED THE FUEL TANK TO ASSESS THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. WALDORF FORD (2440 CRAIN HIGHWAY, WALDORF, MARYLAND 20601, (301) 843-2400) WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

11/19/2018
Components: AIR BAGS
Incident Date: 11/16/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE CRASHED INTO A DEER. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT LEG AND BACK AND WAS TRANSPORTED TO THE LOCAL HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

11/05/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3KE8FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT EACH TIME THE VEHICLE WAS FUELED, IT FAILED TO START AND THE CHECK ENGINE, BATTERY, AND OIL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO RAY VARNER FORD (LOCATED AT 2026 N CHARLES G SEIVERS BLVD, CLINTON, TN 37716, (865) 457-0704) WHERE IT WAS DIAGNOSED THAT THE VAPOR CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 49,185.

11/02/2018
Components: POWER TRAIN
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

I CONTACTED FORD REGARDING SAFETY RECALL NOTICE 18S07 / NHTSA RECALL 18V-169 AND ASKED WHY MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL. MY FORD FOCUS 2015 WAS MANUFACTURED ON MARCH 20, 2015, IN THE SAME MICHIGAN PLANT AND IS EXPERIENCING THE SAME CLUTCH SHUDDERING AS DESCRIBED IN YOUR RECALL NOTICE. FORD'S ANSWER WAS THAT VIN NUMBERS ARE THE SOLE METHOD FOR DETERMINING RECALLS. THEY CLEARLY DID NOT THROW THE NET FAR ENOUGH TO COVER THEIR QUALITY AND DESIGN ISSUES. AFFECTED VEHICLES EQUIPPED WITH 1.0L FOX GTDI OR 1.6L SIGMA GTDI ENGINES WITH B6 MANUAL TRANSMISSIONS MAY EXPERIENCE CLUTCH SLIP WHICH CAN LEAD TO A POTENTIALLY DANGEROUS SITUATION. THIS VEHICLE IS DRIVEN BY MY DAUGHTER AND SHE EXPERIENCES SHUTTERING WHEN SHE ACCELERATES THE VEHICLE. SHE DOESN'T HAVE ENOUGH POWER TO ACCELERATE QUICKLY WHICH COULD EASILY CAUSE AN ACCIDENT AS SHE PULLS OUT IN TRAFFIC. I HAVE READ ABOUT MANY OTHER PEOPLE HAVING THE SAME SCARY EXPERIENCE WHILE ACCELERATING AND THEIR FRUSTRATION AND CONFUSION ABOUT WHY THEIR FOCUS WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FORD TO RE-EXAMINE HOW THEY DETERMINED THE VIN NUMBERS AFFECTED AND WHY MY VEHICLE WAS NOT INCLUDED SINCE IT CLEARLY HAS THE SAME POTENTIALLY DANGEROUS ISSUE. YOUR HELP WOULD BE APPRECIATED.

10/30/2018
Components: ENGINE
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE4FL******
Summary

MY CAR WAS DRIVING VERY SLUGGISH ON 10/24/2018, I HAD MY CAR TOWED 42 MILES TO THE LAST FORD DEALERSHIPS THAT WORKED ON MY CAR LAST FOR A ENGINE ISSUE. AFTER THEY DID SOME TEST THEY SAID THAT MY ENGINE HAS BLOWN DUE TO THE HEAD GASKET WARPED AND THE CYLINDERS WARPED WHICH CAUSED COOLANT TO LEAK INTO MY ENGINE. UPON TALKING WITH THE FORD DEALERSHIP THEY SAID THAT I DID NOTHING TO CAUSE THIS, THE SERVICE ADVISORY SAID IT WAS A DEFECT OF THE DESIGN SINCE MY CAR SHOWED NO SIGNS OF ISSUES. FORD SAID THAT MY CAR SHOULD HAVE OVERHEATED OR HAD WARNING SIGNS APPEAR.

10/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

WHEN ACCELERATING MY CAR SHUTTER LIKE CAUSING THE CAR TO SHAKE.

10/27/2018
Components: POWER TRAIN
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26EL******
Summary

THE CAR SHAKES AND STUTTERS IN LOWER GEAR AND IT IS VERY DANGEROUS. WHEN I GO FROM A STOP INTO FIRST GEAR THE CAR WILL NOT IMMEDIATELY START AND WHEN IT DOES, IT SHUTTERS. THE WHOLE CAR SHAKES WHEN I AM DRIVING IN THE CITY BECAUSE OF THE START/STOP. THIS IS GOING TO CAUSE AN ACCIDENT. OTHER FORD FOCUS CARS FROM 2015 ARE RECALLED, BUT MINE IS NOT FOR SOME REASON. THE TRANSMISSION IS GOING TO FAIL AND I ASKED FORD TO HELP RE-SET THE TRANSMISSION OR REPLACE IT, AND THEY WILL NOT. PLEASE HELP ME.

10/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

AIR CONDITIONING SYSTEM, AFTER ABOUT 45 MINUTES OF USE, WILL GREATLY REDUCE FAN SPEED. DEALER SAYS CONDENSOR MAY BE FREEZING UP DUE TO A BAD SENSOR. THE CAR DOES NOT STORE A CODE FOR THE DEALER TO DIAGNOSE WHICH SENSOR IS BAD SO THEY WON'T FIX IT. DEALER SAYS NEXT TIME IT IS IN FAILURE MODE, BRING IT IN TO TRY TO GET A CODE.

10/25/2018
Components: POWER TRAIN
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE FORWARD, THE VEHICLE SEIZED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO DCH FORD OF EATONTOWN (67 NJ-36, EATONTOWN, NJ 07725, 732-982-4222) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

10/10/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

THE CAR IS OWN 3 YEARS OLD AND I HAVE ALREADY REPLACED THE FUEL EMISSION VALVES, THE COOLING SYSTEM, AND NOW THE UNAFFORDABLE TRANSMISSION CONTROL, CATYLATTIC CONVERTER, AND TRANSMISSION CLUTCH HAVE GONE OUT TO WHERE MY CAR WONT CHANGE SPEEDS WHILE ON THE HIGHWAY, NOR REVERSE.

10/01/2018
Components: POWER TRAIN
Incident Date: 09/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

ON OR ABOUT 9/23/2018 AND WHILE DRIVING MY FORD FOCUS HB SE, I RECEIVED AN ERROR MESSAGE ON MY DASH THAT READ "TRANSMISSION FAULT SERVICE NOW". I WAS ABLE TO PULL OVER SAFELY AND LATER WAITED FOR A TOW TO MY HOME. ON 9/25/2018 I CONTACTED A FORD DEALERSHIP NEAR MY HOME (SUBURBAN FORD OF FERNDALE) IN MICHIGAN. THE CAR WAS TOWED ON 9/28/2018 TO SUBURBAN FORD DEALERSHIP FOR SERVICE. INITIALLY, THE THINKING WAS THE TRANSMISSION MODULE (TCM) NEEDED SERVICING, HOWEVER THE SERVICE DEPARTMENT INFORMS ME THAT THE DUEL-CLUTCH COMPONENT IS DEFECTIVE AND NEEDS REPLACING. I FURTHER UNDERSTAND THAT I'M NOT ALONE WITH THIS ISSUE. THE CAR HAS 62,056 MILES ON THE ROAD AND HAS HAD TYPICAL MAINTENANCE (TIRES, OIL CHANGE, ETC.). WHILE FORD'S EXTENDED WARRANTY COVERS TCM, CUSTOMERS, SUCH AS MYSELF, HAVING ISSUES WITH DEFECTIVE DUAL-CLUTCH ARE HAVING TO COME OUT OF POCKET FOR REPAIRS. THIS VEHICLE HAS MERELY 62,056 ROAD MILES NOT 162,056 MILES.

09/29/2018
Components: POWER TRAIN
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

2015 FORD FOCUS SE SHUDDERS WHEN STARTING FROM 1-2ND GEAR, I FEEL LIKE THIS IS A SAFETY ISSUE. IT DOES EVERYTIME THE CAR STARTS FROM STOP POSITION.

09/28/2018
Components: STRUCTURE
Incident Date: 09/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96FL******
Summary

DRIVER SIDE DOOR LATCH WILL NOT ACTUATE AND THE DOOR WILL FLY OPEN WHILE DRIVING. FORD CLAIMS THIS PROBLEM IS NOT COVERED ON THIS VIN FOR A FOCUS ST EVEN THOUGH 2015 FOCUS DOOR LATCHES ARE LISTED ON AN EARLIER RECALL.

09/26/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29FL******
Summary

MY CAR DOES NOT ACCELERATE ON THE ROAD WHEN MY FOOT IS PRESSING DOWN ON GAS PEDAL BUT RPM INCREASES RESULTING IN STALLING IN MOTION LIKE CONDITIONS. IT IS VERY SCARY AND FRUSTRATING FOR ME AND MY OCCUPANTS THAT RIDE WITH ME TO WORK.

09/26/2018
Components: POWER TRAIN
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29FL******
Summary

MY 2015 FORD FOCUS HAD A RECALL DUE TO A FAULTY TRANSMISSION IN 2017. THE CARS ENGINE WOULD SHUDDER WHEN SWITCHING FROM 1ST TO 2ND GEARS IN THE AUTOMATIC/MANUAL TRANSITION. I REPLACED THE TRANSMISSION UNDER THE RECALL WARRANTY. HOWEVER, ALMOST A YEAR LATER TO THIS DATE MY TRANSMISSION/ENGINE IS SHOWING THE SAME SIGNS.

09/21/2018
Components: STEERING
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

AT JUST OVER 71,000 MILES OUR 2015 FORD FOCUS SE ELECTRICAL STEERING RACK FAILED AND NEEDED FULL REPLACEMENT AT AN OUT OF POCKET COST OF ALMOST $1800. DURING A TURN ON A CITY STREET, THE STEERING FAILED AND MAKE IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL, MAKING THIS PART AN OBVIOUS SAFETY ISSUE. HAD IT GONE OUT AT THE WRONG TIME, A SERIOUS ACCIDENT WOULD HAVE TAKEN PLACE. WE HAVE CONTACTED FORD AND VOICED OUR CONCERNS BUT THEY WOULD NOT AGREE TO COMPENSATION FOR AN OBVIOUS SAFETY ISSUE BECAUSE THE PART IN QUESTION WAS NOT YET RECALLED. WE HAVE SINCE PARTED WITH THE CAR AFTER THE REPLACEMENT OF THE FAILED PART, FEARING THE SAFETY OF DRIVING THE VEHICLE ANY MORE. UPON RESEARCH THE PROBLEM, WE FOUND SIMILAR INSTANCES ON CAR COMPLAINTS.COM INCLUDING THE WELL KNOWN TRANSMISSION FAILURES ON THIS VEHICLE. I BELIEVE A SIMILAR ISSUE OCCURRED IN FORD FOCUS MODELS BEFORE 2015 AND ALSO ON THEIR FUSION LINE OF CARS IN THE SAME RANGE OF YEARS OF AROUND 2013-2015 I WOULD LIKE THE NHTSA TO LOOK INTO THE 2015 FORD FOCUS FOR A RECALL ON THE STEERING SYSTEM AND SUBMIT TO YOU THAT YOU WILL NOT BE SHORT IN FINDING 2015 FOCUS OWNERS WITH THE SAME ISSUE AFTER A QUICK SEARCH ON THE WEB.

09/14/2018
Components: STEERING,POWER TRAIN
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XFL******
Summary

THE POWER STEERING WOULD SPORADICALLY FAIL WHILE DRIVING CAUSING DANGEROUS CONTROL ISSUES. IT FINALLY FAILED COMPLETELY. THE TRANSMISSION HAS BEEN REPAIRED TWICE FOR ISSUES WITH SLIPPING AND CONTINUES TO DO SO

09/13/2018
Components: POWER TRAIN
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT EXPERIENCED CLUTCH FAILURE WITH THE VEHICLE AND TOOK IT TO AUTONATION FORD LINCOLN UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) FOR REPAIRS. AFTER THE REPAIR, THE CLUTCH MALFUNCTIONED AGAIN AND THE VEHICLE WAS TAKEN TO A DIFFERENT UNKNOWN DEALER. THE SECOND DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THEY WOULD HAVE TO CHARGE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DIAGNOSIS INFORMATION WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,023.

09/11/2018
Components: POWER TRAIN
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

CAR SHUTTERS BETWEEN 5 TO 15 MILES PER HOUR. REPLACED BATTERY TRANSMISSION LIGHT CAME ON STATING TRANSMISSION IS HOT. TOOK TO FORD SAID ITS A DUAL CLUTCH THAT'S STUCK AND IT'S A SHIFT FORK THAT NEEDS REPLACEMENT. I SHOULD RECEIVE AN TRANSMISSION ISSUE AFTER REPLACING A BATTERY THEN BE TOLD IT'S A CLUTCH THAT STUCK. APPEARS TO BE THE SAME ISSUE FROM THE 2014 FORD FOCUS. THIS HAPPENED WHILE DRIVING BACK FROM REPLACING THE BATTERY'S. TOLD BY FORD ITS MIMIC A BAD BATTERY.

09/09/2018
Components: POWER TRAIN
Incident Date: 08/21/2017
Crash: No
Fire: No
Summary

WHEN YOU START TO DRIVE FROM A COMPLETE STOP, THE TRANSMISSION HESITATES A LITTLE BEFOR IT GETS GOING.

09/07/2018
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

THERE IS NOW THIS GRINDING NOISE COMING FROM MY CAR ENGINE. WAS ACTING UP A MONTH AFTER I BOUGHT IT IN 2017. EVERYONE SAID OH IT'S FINE THERE'S NOTHING WRONG WITH IT. WELL IT ACTS UP AS SOON AS I START TO DRIVE IT SLOW.... OTHERS SAY IT'S THE TRANSMISSION. AND OTHERS SAY I'M STUPID. IT SLIPS WHEN YOU START TO GO. I WANT THIS FIXED

09/04/2018
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 02/23/2017
Crash: No
Fire: No
Summary

TAKATA RECALL MY CLUTCH WAS MESSED UP IN THIS CAR WHEN I FIRST LEASED IT FROM US AUTO SALES BACK IN FEBRUARY 2017 AND I HAD RENTAL FOR A WEEK ONLY BECAUSE THE WARRANTY COVERED IT. NOW THE CLUTCH IS MESSED AGAIN AND I WAS TOLD I'LL HAVE TO PAY $2000 FOR IT TO BE FIX! IS THERE ANYWAY YOU GUYS CAN RECALL MY CAR BECAUSE I DON'T HAVE THAT KIND OF MONEY TO KEEP SPENDING ON THIS CAR BECAUSE THE SAME PROBLEM KEEP OCCURRING. IS ALWAYS JERKS AND DON'T ACCELERATE THE SPEED OF THE CAR THIS ALWAYS HAPPENS ANYWHERE.

08/31/2018
Components: POWER TRAIN
Incident Date: 08/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, A GRINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN ENGAGED IN DRIVE, THE VEHICLE HESITATED AND A NOISE EMERGED FROM THE TRANSMISSION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC AND KEPT FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURES COULD NOT BE IDENTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

08/22/2018
Components: POWER TRAIN
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE CLUTCH SHUDDERS ON ACCELERATION. THE VEHICLE WAS REPAIRED.*JS

08/21/2018
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XFL******
Summary

RACK AND PINION EPAS FAILED--GRADUALLY AT FIRST, THEN COMPLETELY. THIS PART HAS BEEN RECALLED IN OTHER FORD MODELS BUT NOT IN MINE--YET. THE REPAIR BILL WAS $2800. IT HAPPENED WITHIN A FEW DAYS OF 3-YR WARRANTY EXPIRATION AND I FILED A CLAIM WITH FORD. THEY REDUCED THE COST BY $2000, BUT I STILL HAVE AN $800 BILL TO PAY TODAY, AS THE CAR HAS BEEN FIXED. I FEEL IT SHOULD BE ALL COVERED UNDER A RECALL EXEMPTION. SHOP IS SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014. REPAIN # 227 328.

08/17/2018
Components: POWER TRAIN
Incident Date: 08/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE4FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CASA FORD, 5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/13/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L91FL******
Summary

I WAS MAKING A RIGHT HAND TURN ON A CITY STREET AT APPROXIMATELY 20 MILES PER HOUR WHEN THE STEERING GOT VERY HEAVY, THE ABS AND TRACTION CONTROL LIGHTS ILLUMINATED, A MESSAGE ON THE DASH STARTED THAT HILL START ASSIST WAS DEACTIVATED AND THE SPEEDOMETER STOPPED WORKING. WHEN I PULLED OVER, THE CAR WOULD NOT SHUT OFF WHEN I PUSHED THE START/STOP BUTTON. THE CAR IS CURRENTLY AT THE DEALERSHIP UNDERGOING DIAGNOSTIC TESTING. I THINK IT MAY BE AN ABS SENSOR THAT CAME LOOSE BEHIND A WHEEL.

08/13/2018
Components: VISIBILITY/WIPER
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

THE DRIVER'S SIDE WIPER IS FREEZING AND DOES NOT OPERATE PROPERLY NO MATTER WHAT OPERATION IT IS IN: LOW, MEDIUM OR HIGH. I HAVE HAD THE WIPER BLADES, WIPER ARM, AND WIPER MOTOR REPLACED AND NONE OF IT HAS FIXED THE PROBLEM. IT HAS LEFT ME IN SEVERAL DANGEROUS SITUATIONS. I HAVE ALMOST WRECKED NUMEROUS TIMES. THIS HAS BEEN GOING ON FOR THREE MONTHS. NOBODY SEEMS TO BE ABLE TO FIX THE PROBLEM, INCLUDING THE FORD DEALERSHIP SERVICE DEPT.

08/12/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/04/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3E29FL******
Summary

OCTOBER 15 2015 I BOUGHT A FORD FOCUS 2015 S 4DR FROM THE DEALERSHIP. RIGHT AWAY HAD ISSUES WITH IT STALLING AND SHORTING OUT THE COMPUTER AND KEEPING A CHARGE. HOWEVER ON JANUARY 4TH 2018, I WAS SIDESWIPED GOING 45 MPH AND COLLIDED INTO A TREE AND A FEW OTHER VEHICHLES ALSO. I SUSTAINED SERIOUS INJURIES DUE TO NONE OF MY AIRBAGS DEPLOYING. THE CAR WAS DEEMED A TOTAL LOSS AND I STILL AM PAYING ON THIS VEHICLE. IVE NOTICED MANY SIMILAR MODELS HAVING SIMILAR CONCERNS, HOWEVER MY SPECIFIC VIN STATES ITS NOT INVOLVED IN ANY RECALLS.

08/10/2018
Components: STEERING
Incident Date: 07/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27FL******
Summary

DRIVING INTO A RECREATIONAL SITE, LOOKING FOR PARKING WITH CAR IN MOTION, POWER STEERING WENT OUT AND I COULD NOT STEER THE CAR. I PULLED OVER TO SIDE OF ROAD BUT TRYING TO TURN THE STEERING WHEEL WAS LIKE MOVING A TON OF BRICKS. TURNED CAR ENGINE OFF AND BACK ON BUT STEERING WAS OUT. STEERING GEAR HAD TO BE REPLACED BY DEALER. FORD HAS A HISTORY OF RECALLS WITH THIS SAME PROBLEM. MY VEHICLE MAKE AND MODEL WAS NOT AMONG THOSE RECALLED.

08/07/2018
Components: POWER TRAIN
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

TRANSMISSION CONTINUES TO SLIP. CAR FLUTTERS AND JERKS AT EVERY START.

08/02/2018
Components: STEERING
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

THE ELECTRONIC POWER STEERING WENT OUT WHILE DRIVING. ABOUT 45000 MILES ON THE CAR AND IT WAS OUT OF WARRENTY. NOW WHEN YOU TRY TO DRIVE IT JERKS AROUND. IT COULD EASILY TOSS YOU INTO ONCOMING TRAFFIC OR OFF THE SIDE OF THE ROAD.

07/29/2018
Components: ENGINE
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

I TOOK MY FOCUS IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE FRONT TIMING COVER HAS A LEAK THE CAR HAS ONLY 39068 MILES ON IT BUT I HAVE A FRIEND WHO HAS THE SAME VEHICLE AND SAID SHE EXPERIENCED THE SAME PROBLEM HAD 41K MILES

07/25/2018
Components: ENGINE
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1N4AL3AP0EC******
Summary

2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *JS

07/25/2018
Components: POWER TRAIN
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY BEGAN TO SHUTTER, WHICH CAUSED THE VEHICLE TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE FAILURE WOULD OFTEN OCCUR WHILE SLOWING DOWN. IN ADDITION, WHILE THE VEHICLE WAS IDLING, THUMPING AND TICKING NOISES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY N.E., SEATTLE, WA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

07/20/2018
Components: STEERING,POWER TRAIN
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICLE IS UNSAFE AND CAN CAUSE FATALITY ON THE ROAD. MY CURRENT MILEAGE IS 53,181 AND IN NO WAY SHOULD THE STEERING SYSTEM FAIL. MY CAR IS IN THE SHOP AT THE DEALER AND THE COST FOR REPAIR IS $2100.00 PLUS TAX WHICH I DO NOT HAVE. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUES I AM REPORTING. THERE SHOULD BE A SAFETY RECALL ON THE STEERING SYSTEM. I'M STRUGGLING EACH DAY GETTING RIDES BACK AND FORTH TO WORK AND I NO LONGER FEEL SAFE WITH MY CHILD IN AN UNSAFE MOTOR VEHICLE THAT COULD CAUSE CRASH/COLLISION. FORD NEEDS TO TAKE RESPONSIBILITY FOR DEFECTS AND RECALL ALL FORD FOCUS 2015 SO THAT OTHERS CONSUMERS CAN GET THEIR CAR REPAIRED. AS I STATED BEFORE I ALMOST CRASHED HEAD ON DUE TO STEERING FAILURE. NOT SAFE TO DRIVE ON THE RODE.

07/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

MY CAR JERKS WHEN TRYING TO ACCELERATE MAYBE TRANSMISSION RELATED . THIS HAS BEEN BEEN HAPPENING SINCE I'VE HAD THE CAR BUT NEVER THOUGHT ANYTHING OF IT UNTIL I DROVE A FRIENDS CAR AND IT DIDN'T DO IT

07/11/2018
Components: POWER TRAIN
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

I HAVE ALREADY HAD THE CLUTCH REPLACED 2 TIMES AND IT IS STILL SHUTTERING AND SLIPPING AND NO ONE WILL DO ANYTHING ABOUT IT. I HAD GOTTEN A LETTER STATING MY CAR WAS ON A RECALL BUT NOW IT'S NOT . I AM A SINGLE MOM WITH A SON, I NEED TO KNOW THAT MY CAR IS SAFE . NOT SURE WHAT TO DO PLEASE HELP.

07/06/2018
Components: POWER TRAIN
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,888. *TT

07/02/2018
Components: POWER TRAIN
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

THE CAR HAS 101628 MILES ON IT AS MMY WIFE COMMUTES TO WORK ABOUT 1.5 HOURS EACH WAY PER DAY. THE TRANSMISSION SHUTTERS ON TAKE OFF, DOES NOT KNOW WHEN TO SHIFT GEARS AT TIMES FROM 1ST TO 2ND COULD HAPPEN ANYWHERE AND FROM 3RD TO 4TH ON THE HIGHWAY AND NOW THE TRANSMISSION HAS STOPPED GOING INTO REVERSE AT ALL. THIS WILL BE THE 3RD TIME THIS CAR HAS BEEN IN THE DEALER FOR THIS ISSUE AND THE WARRANTY HAS ALREADY RAN OUT FROM FORD BUT WE GOT THE EXTENDED WARRANTY, SO THE REPAIR WILL BE ON ME THE NEXT TIME. THERE ARE TIMES THAT I WILL EASE ON THE GAS AND IT DOES NOT WANT TO ROLL THEN IT WILL JERK AND TAKE OFF. BY THE WAY THIS PROBLEM HAS BEEN GOING ON FOR THE 3 YEARS WE HAVE OWNED THE CAR

06/27/2018
Components: POWER TRAIN
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

TRANSMISSION SHUTTERS AND JERKS FEELS LIKE THE CAR WILL LOSE POWER OR BREAK DOWN

06/26/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

GAS GADGET (AND MILES) WILL READ 1/2 TANK (200 OR SO MILE) AND WITH NO WARNINGS STALL (TURN OFF) EVEN ONCE PUTTING GAS IN VEHICLE HARD TO GET IT STARTED!ALSO AIR BAG LIGHT IS ON (MOST THE TIME) ENGINE LIGHT IS ON. THE REAR PASSENGER DOOR HAS TO BE "SLAMMED" OR CLOSED HARD IN ORDER TO LATCH. I BOUGHT THIS CAR AS FIRST OWNER IN 2015! VERY DISAPPOINTED! I HAVE HAD THIS VEHICLE TURN OFF ON ME AT LEAST 5 TIMES EVEN WITH MY DISABLE SON WITH ME, I COULD HAVE BEEN HIT AND WE COULD'VE BEEN HURT OR WORSE!

06/25/2018
Components: POWER TRAIN
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FDP3K24FL3******
Summary

IT NO LONGER MOVES FORWARD OR BACK. IT HAS 12,000. MILES AND I WAS STRANDED WITH IT, AND NOW. I REALLY DO NOT WANT IT BACK WITH THE SAME TRANSMISSION PKG THAT FAILS INALL THE OTHER FOCUS ALSO.

06/21/2018
Components: POWER TRAIN
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

ISSUES WITH MY TRANSMISSION SHUDDERING WHEN ACCELERATING FROM A STOP IN JUNE OF 2017. VEHICLE WAS TAKEN IN FOR DIAGNOSIS AND WAS INFORMED THAT CLUTCH SHUDDER WAS OVER THE LIMIT. CLUTCH ASSEMBLY ON THE VEHICLE WAS REPLACED. THIS WAS AT 49131 MILES. IN JUNE OF 2018 SAME ISSUE WITH SHUDDERING TRANSMISSION RETURNED. VEHICLE WAS AGAIN TAKEN TO SERVICE DEPARTMENT. INFORMED THAT THE CLUTCH WAS SHUDDERING ST 443 AND THE MAX IS 250. WAS AGAIN TOLD THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THIS WAS AT 71351

06/21/2018
Components: STRUCTURE
Incident Date: 06/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

I HAVE NOT BEEN ABLE TO GET MY VEHICLE REPAIRED BY FORD PER NHTSA 16V-643 BECAUSE PARTS ARE STILL NOT AVAILABLE. I RECEIVED THE RECALL NOTICE IN 2016 AND PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL DEALER! DO YOU KNOW WHEN FORD WILL HAVE PARTS TO CORRECT THIS SAFETY RECALL?

06/12/2018
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 10/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED, AND THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA 15108) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.

06/11/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XFL******
Summary

I THINK I HAVE A FAULTY FUEL MODULATOR RELATED TO THE RECALL OF THE BOSCH FUEL PUMP SYSTEMS THAT'S AFFECTED THE 2014 FORD FOCUS AND THE 2015 VW'S. MY CAR WON'T START TURN OVER IMMEDIATELY AFTER FULL REFILL OF GAS TANK. I'VE NOTICED THAT GAS ACTUALLY SPILLS OUT UNDER THE CAR AFTER FILLING UP ALL THE WAY. OCASSIONALLY MY CAR ENGINE WILL STOP ENTIRELY IN THE MIDDLE OF THE ROAD! IT'S HAPPENED TWICE NOW WHEN SHIFTING INTO 1ST AFTER BEING STOPPED AT A LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED IT'S THE FUEL MODULATOR AND THAT IT NEEDS TO BE REPLACED. THIS HAS GOT TO BE THE SAME ISSUE AS THE OTHER RECALLED UNITS. THANK YOU!

05/22/2018
Components: POWER TRAIN
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

I HAVEN'T HAD THE CAR A MONTH. STARTED NOTICING THE PROBLEM IMMEDIATELY. WHEN I TAKE OFF THE CAR SHUTTERS AND ACTS LIKE ITS MISSING GEARS. IT DOES IT FROM A COMPLETE STOP BUT ALSO FROM A SLOW SPEED. IT DOESN'T MATTER IF IT'S IN THE CITY OR ON THE HIGHWAY.

05/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN FOR APPROXIMATELY A MILE AND A HALF BEFORE IT STALLED AGAIN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FIFTEEN TIMES DURING THE PAST MONTH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC TWICE FOR THE STALLING FAILURE AND THE FUEL CONTROL MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,643.

05/08/2018
Components: POWER TRAIN
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (HENNESSY FORD LINCOLN ATLANTA, 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 67,000.

05/07/2018
Components: STEERING
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED AND UNABLE TO BE TURNED. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES BEFORE THE STEERING WHEEL WAS ABLE TO MANEUVER; HOWEVER, THE SERVICE STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (POMPANO FORD LINCOLN, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (888) 718-9266) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *TT THHE VEHICLE WAS REPAIRED. *JS

04/24/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23FL******
Summary

FROM THE VERY FIRST YEAR THAT I BOUGHT THIS CAR, (2015) IT HAS HAD MULTIPLE PROBLEMS WITH IT; IT SHAKES, SHUTTERS, 9EVEN AT 40-50 MPH) USES WAY TOO MUCH GAS, IT HAD A BADLY CORRODED BATTERY, THE CLUTCH AND TRANSMISSION BOTH, HAD PROBLEMS AND RECALLS!! I WAS RAISED, BELIEVING THAT EITHER FORD OR CHEVROLET, WERE THE AMERICAN CARS TO OWN; NOT ANYMORE, CUSTOMER SERVICE, AFTER THE SALE, IS A JOKE; BOTH AUTONATION'S (850 N. BURLESON BLVD, BURLESON, TX 76028 AND THE 5000 BRYANT IRVIN RD, 76132 LOCATIONS ARE HORRIBLE!! AFTER I PAY THIS LOSER OF A CAR OFF, I WILL NEVER BUY FORD AGAIN!!!

04/24/2018
Components: POWER TRAIN
Incident Date: 03/18/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO SHIFT GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND TO REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 58,000.

04/23/2018
Components: POWER TRAIN
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER (CAMELBACK FORD, 1330 EAST CAMELBACK ROAD, PHOENIX, AZ 85014), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER HAD PREVIOUS KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD CALL BACK; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,275.

04/20/2018
Components: POWER TRAIN
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO MOVE THE GEAR SHIFTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BIG MIKE NAUGHTON FORD (150 S HAVANA ST, AURORA, CO 80012, (303) 343-1900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

04/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

CAR WAS STATIONARY. NO POWER AND COULD NOT START THE ENGINE. INSPECTED UNDER THE HOOD AND THERE WAS WHILE POWDER SPOTS EVERY WHERE AROUND THE ENGINE. REMOVED THE BATTERY COVER AND BATTERY APPEARED TO HAVE EXPLODED. POSITIVE TERMINAL WAS COMPLETELY CORRODED. DEALER CLEANED AREA AND REPLACED A NEW BATTERY. NOW STARTS AND RUNS.

04/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

CAR WAS STATIONARY LOST POWER AND COULD NOT START ENGINE. INSPECTED UNDER HOOD AND THERE WAS WHITE POWDER EVERY WHERE AROUND ENGINE. REMOVED BATTERY COVER AND POSITIVE TERMINAL WAS EXTREMELY CORRODED. DEALER REPLACED BATTERY

04/12/2018
Components: POWER TRAIN
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

WHILE DRIVING AT 55 MPH THE TRANSMISSION DISENGAGED AND THE VEHICLE QUICKLY LOST POWER. THE CAR ACTED LIKE THE TRANSMISSION WAS SHIFTED INTO NEUTRAL SINCE THE ENGINE REVVED UP TO HIGH RPM BUT THE GEAR SELECTOR WAS STILL SHOWING IN D. AFTER PULLING OFF TO SHOULDER AND STOPPING AND SHIFTING TO PARK, I WAS ABLE TO SHIFT BACK TO DRIVE AND OPERATE THE VEHICLE. THIS IS SOMETHING THAT HAS HAPPENED SEVERAL TIMES BEFORE AND IS AN INTERMITTENT PROBLEM. I HAVE TAKEN THE CAR BACK TO THE FORD DEALER WHO HAS ANALYZED THE OBD AND FOUND NO CODES TO INDICATE A PROBLEM. THE DEALER HAS TOLD ME THAT THERE ARE PROBLEMS WITH THE TRANSMISSIONS AND CLUTCHES AND TCMS ON THESE CARS. THE TCM WAS REPLACED ALREADY UNDER A RECALL YET I AM STILL HAVING PROBLEMS. THIS IS A SAFETY HAZARD AS I DO NOT KNOW WHEN THE CAR WILL STOP MOVING NEXT. FORD'S REGIONAL MANAGER REFUSES TO ADMIT THAT THERE IS A PROBLEM AND KEEPS REFERRING ME BACK TO THE DEALER.

04/12/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/18/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

I HAVE BROUGHT THIS VEHICLE,OR ATTEMPTED TO BRING IT,INTO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES FOR THE SHUDDERING,STALLING,OVERHEAT FOR NO REASON WITH SYSTEM SHUT OFF,ETC . AT TAKE-OFF FROM DRIVEWAY,HIGHWAY METERING LIGHTS,LIGHTED SIGNALS,& STOP SIGNS THE CAR(AUTOMATIC TRANSMISSION)WILL EITHER SHUDDER AND BOUNCE LIKE A MANUAL TRANSMISSION NOT PROPERLY SHIFTED OR INITIALLY ROLL SLIGHTLY AND THEN STALL AS IF IN NEUTRAL.THE RPMS WILL REV, BUT THE CAR WILL NOT MOVE.I HAVE NARROWLY MISSED MANY REAR-END ACCIDENTS.I HAVE PAID WELL OVER A THOUSAND DOLLARS JUST ON RENTAL CAR FEES WHILE NOT ABLE TO DRIVE THIS CAR.THE SERVICE DEPARTMENT REFUSED TO GIVE ME AN APPOINTMENT OR TAKE IT IN FOR MANY MONTHS BECAUSE ACCORDING TO THEM THEY DID NOT HAVE THE REQUIRED PARTS. ON OTHER ATTEMPTS THEY WOULD TELL ME THEY DID NOT HAVE THE CODE POP UP THAT ANYTHING WAS WRONG. AUGUST 2017, AFTER THE DEALERSHIP HAD MY CAR FOR MULTIPLE DAYS WHEN PROMISED BACK SAME OR NEXT DAY,THEY TOLD ME THERE WAS NOTHING WRONG & I SHOWED THEM A PICTURE I TOOK OF THE CONTROL PANEL,THEN THEY FINALLY TOOK IT BACK TO WORK ON. I ALSO HAD THE CHECK ENGINE LIGHT ON & SHUDDERING IMMEDIATELY WHEN PICKING IT UP FROM SERVICE.I WAS TOLD THERE WAS NOTHING MORE THEY COULD DO AND THEY REFUSED TO PUT WHY I BROUGHT IT IN FOR IN THE WORK ORDERS EACH TIME I BROUGHT IT IN.NOV 7-DEC 5 2017,THEY HAD THE CAR FOR AN ENTIRE MONTH.SERVICE TOLD THE FORD FACILITATOR & ME THAT THERE WAS NOTHING WRONG WITH THE CAR NO SHUDDERING, NO SOUNDS. AFTER ALMOST AN ENTIRE MONTH THEY SUDDENLY DECIDED THE CAR NEEDED A FULL BRAKE JOB WHICH DID NOTHING FOR THE SHUDDERING/STALLING.THEY ALSO LET THE BATTERY DIE.FORD MOTOR COMPANY REFUSED BUYBACKS BECAUSE THE WORK ORDERS DID NOT SAY WHY IT WAS BROUGHT IN. I TOLD THEM I WOULD HAVE AN ACCIDENT. I WAS TRYING TO LEAVE MY DRIVEWAY. THE CAR STALLED AND THE FRONT OF MY CAR WAS SLAMMED INTO BY AN SUV.

04/12/2018
Components: STRUCTURE
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

THE VENTS IN THE REAR BUMPER WERE DEFECTIVE. THEY ALLOWED SQUIRRELS/RODENTS TO ENTER THE TRUNK COMPARTMENT OF THE PARKED CAR OVER A WEEKEND. THEY ATE THE LINING AND SEAT BELTS. THE BUMPER, TRUNK LINING, BOTTOM OF SEATS WHERE THEY MEET THE TRUNK, AND REAR SEAT BELTS HAD TO BE REPLACED.

04/09/2018
Components: POWER TRAIN
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21FL******
Summary

THE NHTSA IS NON COMPLIANT WITH STANDARDS THAT THEY HAVE SET. FROM 2012-2015 FORD FOCUSES HAVE BEEN MANUFACTURED/SOLD/LEASED THAT ARE UNSAFE FOR PUBLIC USE. THE SAFETY DEFECT IS WITH THE POWER TRAIN OF THE VEHICLE; THE TRANSMISSION FAILS WHILE BEING OPERATED AND IAN LIABLE TO CAUSE AN ACCIDENT. THIS HAS HAPPENED TO MYSELF WHILE DRIVING AND THE NHTSA HAS IGNORED THE ISSUE. THIS SAFETY DEFECT MEETS THE STANDARDS OF WHAT IS REQUIRED FOR A VEHICLE TO BE INVESTIGATED WITH INTENT TO RECALL. THE SECRETARY OF TRANSPORTATION IS NOT BEING HELD TO HER RESPONSIBILITY TO INVESTIGATE SAFETY DEFECTS THAT HAVE POTENTIAL OF DEATH/INJURY. I REQUEST AN INVESTIGATION INTO MY VEHICLE SPECIFICALLY WHICH IS A 2015 FORD FOCUS. I HAVE DONE EVERYTHING THE MANUFACTURER ASKS AS FAR AS REGULAR MAINTENANCE, NEW TIRES WHEN NECESSARY, REGULAR SERVICING, REPLACING ALL PARTS AND EQUIPMENT ADVISED MY THE SERVICE DEPARTMENT OF MY VEHICLES MANUFACTURER (FORD MOTOR COMPANY). THE VEHICLE HASN'T NEARLY KILLED ME 3 TIMES AND IS UNSAFE. WHEN WILL THE NHTSA HONOR THEIR LEGAL REQUIREMENTS TO TAKE ACTION ON KNOWN SAFETY ISSUES?

04/07/2018
Components: POWER TRAIN
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21FL******
Summary

I STOPPED AT A STOP SIGN, ACCELERATED TO CROSS THE HIGHWAY AND THE CAR ROLLED FORWARD INTO TRAFFIC THEN THE CAR ACTED AS IF IT WAS IN NEUTRAL AND THE RPMS WENT WAY UP BUT THE CAR WOULDN'T GO FORWARD. LUCKILY REVERSE WORKED OR I WOULD HAVE BEEN HIT BY A CAR BEING AS I WAS STRANDED IN THE MIDDLE OF US1 SOUTH. I HAD TO REVERSE THE CAR OUT OF THE ROAD AND ONTO THE SHOULDER UNTIL A TOW TRUCK CAME. FORD HAS REPLACED THE CLUTCH THREE TIMES CLAIMING THIS WAS THE ISSUE BUT MY CAR REMAINS UNSAFE. THEY ALSO HAD MY BABY BUY A NEW BATTERY KNOWING THAT THE ISSUE WAS WITH THE TRANSMISSION.

04/05/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE WOULD OPERATE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HIGHWAY, MIDDLE RIVER, MD 21220 (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 76,706.

03/27/2018
Components: POWER TRAIN
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

PURCHASED MY CAR NEW 2015, WITHIN MONTHS CAR BEGAN TO SHAKE AND JERK, CAUSING CAR TO SLOW DOWN AND JERK FORWARD. WENT TO CAR DEALERSHIP AND TOLD IT WAS A KNOWN PROBLEM, AND THEY HAD A PERMANENT FIX FOR IT. TCM CLUTCH PROBLEM. I HAVE BEEN BACK 2 MORE TIMES WITH SAME PROBLEM, THIS LAST TIME, DEALERSHIP STATES THEY WILL NO LONGER FIX THE PROBLEM UNDER WARRANTY, BUT I WILL BE RESPONSIBLE FOR REPAIRS. I STILL OWE ON THE CAR, AND NO OTHER AUTO DEALERSHIP WOULD GIVE ME ANYTHING FOR IT SINCE THE AUTO HAS THIS KNOWN PROBLEM. I AM STUCK WITH THE CAR.

03/15/2018
Components: ENGINE
Incident Date: 03/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP32F27F******
Summary

THE ENGINE IS STARTING TO LEAK OIL. THE SERVICE WRITER DID STATE IT'S A COMMON PROBLEM WITH THESE CARS.

03/13/2018
Components: WHEELS
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

THE LUG NUTS ON ALL TIRES HAD TO BE REPLACED TWICE IN LESS THAN A THREE YEAR PERIOD.

03/07/2018
Components: STEERING
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TAKA RECALL. I TOOK MY CAR TO FORD TO GET A CLUTCH AND TRANSMISSION DEFECT FIXED. WHEN I GOT IT BACK MY CAR IS MAKING A SCRAPPING SOUND LIKE METAL TO METAL WHEN TURNING THE STEERING WHEEL. I TOOK IT BACK 2 HRS LATER AND WAS TOLD ITS THE GEAR ASSY STEERING. PART NUMBER 3504

03/05/2018
Components: STEERING,SEAT BELTS
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR MIDDLE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. IN ADDITION, THE POWER STEERING FAILED ON MORE THAN OCCASION. OXMOOR FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

02/21/2018
Components: POWER TRAIN
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

CPSC:THE TRANSMISSION INDEED DOES HAVE A BUCKING FEEL TO IT AFTER IT LEAVES AN UPHILL ASCENT AND GOES BACK TO LEVEL GROUND, YET STILL, SOMETIMES MANEUVERS AS IF IT WAS STUCK IN THE GEAR AND STILL ASCENDING.*DT *JS *TR

02/20/2018
Components: POWER TRAIN
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

CAR BUCKS, LUNGES, CUTS OUT, JUMPS GEARS WHEN ACCELERATING...ESPECIALLY FROM A STOP. THIS CAUSES A VERY DANGEROUS HESITATION IN ACCELERATION WHEN PULLING INTO TRAFFIC. IT ALSO CAUSES A VIOLENT JOLT TO THE ENGINE AND TRANSMISSION, WHICH IS CAUSING MORE AND MORE RATTLES IN THE ENGINE COMPARTMENT AND THE DRIVE TRAIN. THE FORD DEALER REFUSES TO EVEN ACKNOWLEDGE THAT THERE'S EVEN A PROBLEM. THE PROBLEM STARTED JUST A COUPLE MONTHS AFTER PURCHASING BRAND NEW, AND GETS WORSE WITH TIME. AND INTERNET RESEARCH SHOWS THAT THIS PROBLEM IS VERY COMMON.

01/31/2018
Components: POWER TRAIN
Incident Date: 09/02/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE REVERSING OUT OF A PARKING SPACE, THE CONTACT'S VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR THE BODY DAMAGE. THE VEHICLE WAS THEN DRIVEN TO FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,440.

01/25/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21F2******
Summary

WHILE ATTEMPTING TO REFUEL THE VEHICLE AT A SERVICE STATION, I NOTICED GAS LEAKING ONTO THE PAVEMENT COMING FROM UNDERNIEGH THE RIGHT REAR WHEEL WELL. AS I FURTHER INVESTIGATED THE PROBLEM I COULD SEE GAS DRAINING DOWN FROM THE FUEL PIPE THAT LEADS INTO THE GAS TANK. I DIDN'T WANT TO TRY AND START THE VEHICLE IN FEAR THAT THE GAS MIGHT REACH THE HOT EXHAUST SYSTEM AND CATCH ON FIRE. I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHO CONFIRMED THAT THE GAS FUELER PIPE HAD INDEED BROKE AND REPAIRED IT UNDER WARRANTY.

01/15/2018
Components: SEAT BELTS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

I HAVE CONTACTED YOU ON THIS MATTER BEFORE AND I HAVE JUST TALKED TO FORD REGARDING THE SEATBELT ISSUE AND WAS TOLD THAT THEY CANT MAKE AN INDEPENDENT DEALER STAND BY A WARRANTY I BELIEVE SEATBELTS ARE A SAFETY ISSUE MY SEATBELT DOESN'T RETRACT IT HAS LOCKED ON ME AFTER I HAVE GOTTEN IT BACK AND I COULDN'T PUT IT ON FOR ALMOST A BLOCK WHEN IT FINALLY RELEASED SO I COULD PUT IT ON , IT ALSO DOESN'T LOCK WHEN I JERK IT FORWARD WHILE DRIVING. MY WORRY IS IF WE WERE TO GET IN AN ACCIDENT AND MY SEATBELT DOESN'T LOCK I WOULD STILL HIT THE WINDSHIELD TO ME THAT IS A SAFETY CONCERN AND FORD SHOULD STAND BY THEIR LIFETIME SAFETY WARRANTY. I AM THE PASSENGER AND THE SEATBELT ON THE DRIVER SIDE IS JUST STARTING TO ACT UP ON OCCASION

01/12/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT WAS TRANSPORTING HER GRANDSON AND DRIVING 30 MPH, THE REAR DRIVER'S SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE AND REMAINED AJAR. THE CONTACT WAS CONCERNED THAT A PASSENGER COULD BE INJURED. THE CONTACT CALLED JOHN L SULLIVAN CHEVROLET AT (916) 782-1243 (350 AUTOMALL DR, ROSEVILLE, CA 95661) AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO BIG VALLEY FORD LINCOLN (800-871-8112, 3282 AUTO CENTER CIR, STOCKTON, CA 95212) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TT *TR

01/12/2018
Components: SEAT BELTS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAD3K21FL3******
Summary

SEAT BELT ON PASSENGER SEND DOES NOT RET TACT AND SOME TIMES DOES NOT COME OUT.

01/03/2018
Components: POWER TRAIN
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26FL******
Summary

WHEN ACCELERATING, THE VEHICLE WILL JUMP. THIS HAPPENS OFTEN. WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WILL BUCKLE MANY TIMES AS IT IS ACCELERATING.

12/19/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

MY HAZARD LIGHTS DID NOT WORK BECAUSE THE SWITCH DIDN'T WORK. HAD TO GET IT REPLACED SO I COULD USE THEM IF I HAD A BREAK DOWN.

12/07/2017
Components: STEERING
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21FL******
Summary

THE STEERING WENT OUT ONCE BEFORE. I TOOK IT TO A SHOP AND THEY SAID IT CORRECTED ITSELF. HOWEVER I WAS DRIVING DOWN US1 SOUTH AND THE STEERING WENT IT WHILE I WAS DRIVING AT 55MPH. THIS CAR ISN'T UNSAFE AND NEEDS TO BE RECALLED. THIS IS TWICE THE STEERING HAS FAILED WHILE I WAS DRIVING WITHOUT WARNING.

12/04/2017
Components: POWER TRAIN
Incident Date: 07/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

ON JULY 13,2017,I WAS IN STOP AND GO TRAFFIC,I BARELY ACCELERATED AND MY CAR JERKED FORWARD INTO A LARGE 4X4 TRUCK. WHEN I FINANCED MY CAR IN FEBRUARY OF 2017,MY CAR WAS JERKING WHENEVER I ACCELERATED. I ASKED THE SALES MAN ON MY FIRST TEST DRIVE,AND HE TOLD ME IT WAS NOTHING TO WORRY ABOUT CUZ IT HAD SOMETHING TO DO WITH GAS ECONOMY, BUT HE RAMBLED IT OFF SO FAST, I DIDN'T UNDERSTAND WHAT HE SAID IT WAS. MY CAR IS A AUTOMATIC WITH THE POWERSHIFT. I FEEL THEY SOLD ME A UNSAFE VEHICLE. COULD YOU POINT ME IN THE RIGHT DIRECTION OR MAYBE LET ME KNOW IF I HAVE A CLAIM? I ALSO RECIEVED A RECALL NOTICE IN THE MAIL. I FEEL WITH THE RESULT OF THE CARS JERKING MOTION,THAT'S WHAT CAUSED MY ACCIDENT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

12/03/2017
Components: POWER TRAIN
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XFL******
Summary

THERE HAS BEEN A RECALL ON CLUTCH FOR TRANSMISSION. THE CAR BUCKS WHEN YOU MAKE LEFT TURNS OR WHEN IT IS HOT OUTSIDE. I DO NOT TRY TO GET ON FREEWAY UNLESS THERE IS NO ONE COMING BECAUSE CAR WILL START TO BUCK AND I AM AFRAID IT WILL STALL OUT AND CAUSE AN ACCIDENT. I BROUGHT THE VEHICLE TO FORD AND THE DEALER SAID THAT THEY WILL NOT REPAIR IT UNTIL AUGUST 2018. THIS IS UNACCEPTABLE THEY TAKE MY PAYMENT EACH MONTH BUT I FEEL THAT I BOUGHT A VEHICLE THAT IS A LEMON. I FEEL THAT THEY SHOULD BE MADE TO REPAIR THE VEHICLE OR TAKE IT BACK. I CAN NOT TRADE VEHICLE IN FOR A DIFFERENT BRAND OF VEHICLE BECAUSE OF RECALL SO I AM STUCK WITH VEHICLE

11/28/2017
Components: POWER TRAIN
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

WHEN ACCELERATING FROM A COMPLETE OR ALMOST COMPLETE STOP THE CAR JERKS/ HESITATES FROM FIRST GEAR TO SECOND GEAR.

11/25/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21FL******
Summary

I WAS DRIVING DOWN A COUNTY ROAD, TRAVELING ABOUT 25 MPH AS I WAS ABOUT TO MAKE A TURN, WHEN MY POWER STEERING COMPLETELY FAILS. I NEARLY DROVE STRAIGHT THROUGH A METAL FENCE TRYING TO MAKE THE TURN TO GET OFF THE ROAD. NOW WHEN I TURN MY KEY FORWARD MY CARS COMPUTER SENDS A MESSAGE SAYING "STEERING LOSS, SAFELY PARK VEHICLE" THE ISSUE I AM REFERRING TO BY CHECKING "UNKNOWN/OTHER" IS A SHUDDERING TRANSMISSION. EVERYTIME MY CAR IS GOING THROUGH FIRST GEAR THE TRANSMISSION SHUDDERS. THIS GETS MUCH WORSE WHEN WHEN MY CAR IS CLOSE TO BEING DUE FOR AN OIL CHANGE. IVE SERVICED THE CAR REGULARLY AND SOME MONTHS HAD TO GET MULTIPLE OIL CHANGES TO TRY AND COMBAT THE TRANSMISSION SHUDDERING.

11/22/2017
Components: POWER TRAIN
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE IN MOTION. WHILE SHIFTING GEARS, THE VEHICLE SHUTTERED AND STALLED SEVERAL TIMES. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (GOSCH FORD TEMECULA, 26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) REPLACED THE CLUTCH ASSEMBLY. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN). THE MANUFACTURER ALSO HAD 19 TECHNICAL SERVICE BULLETINS FOR THE POWER TRAIN. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO WARRANTY, SERVICE CAMPAIGN, OR RECALL TO PROVIDE A REPAIR SOLUTION. THE DEALER MENTIONED THAT THE CLUTCH ASSEMBLY, SEAL ASSEMBLY, AND ADDITIONAL REPAIRS MAY BE REQUIRED. THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

11/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

I AM AWARE THAT THE 2013 AND 2014 FORD FOCUS' HAVE A ISSUE THAT WAS RECALLABLE. MY 2015 FORD FOCUS HAS THE SAME ISSUE. DURING THE TRANSITION FROM 1ST TO 2ND GEAR THE CAR SHUTTERS WHICH INDICATES A TRANSMISSION ISSUE. I AM WORRIED THE TRANSMISSION WILL GO OUT OR CAUSE ME TO WRECK IN THE FUTURE. AGAIN, I DO KNOW THAT PREVIOUS YEAR CARS OF THE SAME MAKE AND MODEL HAVE THE SAME PROBLEM AND WERE RECALLED.

10/18/2017
Components: VISIBILITY/WIPER
Incident Date: 08/23/2017
Crash: No
Fire: No
Summary

I OWNED THE VEHICLE 2 YEARS AND THEN REPLACED THE WIPER BLADES AT NAPA. THEN THEY STARTED STOPPING MIDWAY ON THE GLASS OR SLOWING AND STOPPING. I REPLACED THE BLADES WITH GENUINE FORD BLADES AT THE DEALER'S QUICK LANE, BUT THE PROBLEM CONTINUED. THE SERVICE DEPT. COULDN'T FIND ANY PROBLEM ON TWO VISITS, AND SAID IT HAS AN ADVANCED SENSOR SYSTEM AND "IT'S SUPPOSED TO DO THAT." I AM AFRAID THE WIPERS WILL GIVE OUT IN A STORM. THE SERVICE ADVISOR SNAPPED AT ME "IF YOU KEEP COMING BACK, WE MAY HAVE TO CHARGE YOU," EVEN THOUGH I HAVE TIME LEFT ON THE FULL WARRANTY. THIS IS A HAZARD, AND THEY SHOULD WARN PEOPLE THAT THE SYSTEM USES SO-CALLED SMART TECHNOLOGY, AND TO BE CAREFUL WHEN CHANGING THE BLADES.

10/13/2017
Components: POWER TRAIN
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24EL******
Summary

I AM HAVING PROBLEMS WITH THE TRANSMISSION ON MY 2015 FORD FOCUS IT JERKS AND SLIPS WHILE DRIVING. I TOOK IT TO FORD AND WAS TOLD THAT THERE IS A RECALL ON PARTS OF THE TRANSMISSION. I WAS TOLD THE CLUTCHES ARE BAD INSIDE OF THE TRANSMISSION. NOT SURE IF IT'S THIS SPECIFIC PART, I HAVE DONE SOME RESEARCH AND FOUND THAT OTHER FOCUS OW ERA ARE HAVING THE SAME PROBLEMS. THE FORD DEALER IS SAYING THIS IS NOT A RECALL ISSUE ON MY VEHICLE AND REFUSING TO REPAIR IT UNDER THE WARRANTY, I FEEL THAT THIS IS A SAFETY ISSUE AS WELL AND SHOULD BE ADDRESSED. MY VEHICLE IS NOT THE ONLY ONE HAVING THIS PROBLEM, I HAVE RESEARCHED ON LINE IN MULTIPLE FORD FORUMS, READ MANY ARTICLES AND SPOKE TO OTHER FOCUS OWNERS HAVING THE SAME ISSUES. IF THIS CAN PLEASE BE REVIEWED FOR SAFETY REASONS AND CORRECTED. THANK YOU FOR YOUR TIME.

10/13/2017
Components: POWER TRAIN
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

I AM AWARE THAT THE 2013 AND 2014 FORD FOCUS' HAVE A ISSUE THAT WAS RECALLABLE. MY 2015 FORD FOCUS HAS THE SAME ISSUE. DURING THE TRANSITION FROM 1ST TO 2ND GEAR THE CAR SHUTTERS WHICH INDICATES A TRANSMISSION ISSUE. I AM WORRIED THE TRANSMISSION WILL GO OUT OR CAUSE ME TO WRECK IN THE FUTURE. AGAIN, I DO KNOW THAT PREVIOUS YEAR CARS OF THE SAME MAKE AND MODEL HAVE THE SAME PROBLEM AND WERE RECALLED.

10/05/2017
Components: STEERING
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

POWER STEERING MOTOR HAS GONE OUT ON THE CAR AND NEEDS TO BE REPLACED ACCORDING TO THE DEALERSHIP, AT A COST OF $2000 TO THE CONSUMERS. THE CAR IS NOT DRIVEABLE WITHOUT THE ELECTRONIC POWER STEERING.

10/04/2017
Components: POWER TRAIN
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED AND JERKED SEVERAL TIMES FOR MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (COLUMBIA FORD-LINCOLN, 700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) MORE THAN ONCE WHO INDICATED THAT THEY FLASHED AND SERVICED THE TRANSMISSION, BUT IT CONTINUED TO JERK AND SHUTTER. WHILE AT A STOP ON AN INCLINE, THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR MORE THAN ONCE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD AT A HIGH RATE OF SPEED ONCE THE BRAKE PEDAL WAS RELEASED. THE DEALER WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE CONTACT INQUIRED ABOUT A MANUFACTURER EXTENDED SERVICE CAMPAIGN (14M02) TO DETERMINE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

10/03/2017
Components: STEERING
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J2XDL******
Summary

THE POWER STEERING ASSIST HAS COMPLETELY STOPPED FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW ABOUT TEN TO FIFTEEN MPH, SUCH AS IN PARKING LOTS AND INTERSECTIONS OF ROADS AND WHILE ATTEMPTING TO PARK AT HOME OR IN PUBLIC LOTS.

10/03/2017
Components: STEERING
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L99FL******
Summary

THE POWER ASSIST STEERING HAS COMPLETELY GONE TO NOT FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW 10-15 MPH, OR WHEN TURNING THE STEERING WHEEL WHEN STATIONARY.

09/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

ROUGH IDLING AT STOPPING POSITION, STALLING, CUTTING OFF IN TRAFFIC, CHECK ENGINE LIGHT, CODE P0507 IDLE AIR CONTROL VALVE THROTTLE BODY. CAR CUTTING OFF IN TRAFFIC WHILE SHIFTING DOWN

09/14/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 08/16/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3R47FL******
Summary

CAR WAS PULLING OUT OF A PARKING LOT WHEN THERE WAS SUDDEN MAXIMAL ACCELERATION RESULTING IN A CRASH WITH PERSONAL INJURY AND PROPERTY DAMAGE.

09/06/2017
Components: POWER TRAIN,AIR BAGS
Incident Date: 05/11/2017
Crash: Yes
Fire: No
Summary

I OWN A 2015 FORD FOCUS AND A 2016 FORD FOCUS BOTH WERE IN AN ACCIDENT. THE 2015 FORD FOCUS WAS T-BONED. I GOT INJURED AND THERE WAS NO DEPLOYMENT OF THE AIR BAGS. THE 2016 FORD FOCUS WAS REAR - ENDED AND I SUSTAINED ADDITIONAL INJURIES AND THE AIR BAGS DID NOT DEPLOY EITHER. THE T-BONE I WAS ENTERING THE INTERSECTION ON A GREEN LIGHT. THE 2016 I WAS STOPPED AND A CAR IN FRONT OF ME MAKING A LEFT TURN WHEN SOMEONE SLAMMED INTO ME DOING 35 MILES PER HOUR. BOTH TIMES NEITHER AIR BAGS DEPLOYED. THE 2015 SUSTAINED OVER 10,000 IN DAMAGE IT IS THE RED VEHICLE HAD A BROKEN TIE ROD AS WELL AS INJURIES.

08/25/2017
Components: STEERING,SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02

08/12/2017
Components: POWER TRAIN
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

WHEN YOU STEP ON ACCELERATOR PEDAL, VEHICLE HESITATES, TRANSMISSION FEELS LIKE IT'S SLIPPING, ESPECIALLY WHEN YOU MAKE A TURN. I BROUGHT THIS CONCERN UP WITH A FORD SERVICE MANAGER ON MY FIRST OIL CHANGE. THIS MANAGER ADVISED ME THEY WERE APPROXIMATELY THREE MONTHS BEHIND ON RECEIVING TRANSMISSION PARTS FOR THIS VEHICLE. I CALLED THIS MANAGER A FEW MORE TIMES ON THIS MATTER. ON MY NEXT OIL CHANGE, THIS MANAGER ADVISED ME THERE IS NO PROBLEM WITH MY VEHICLE. MY VEHICLE IS DUE FOR ITS THIRD OIL CHANGE VERY SHORTLY. MY CONCERN ON THIS PROBLEM HAS GOTTEN WORSE. THIS MAINLY OCCURS ON CITY STREETS, RED LIGHTS, STOP SIGNS, ETC. I TRADED IN MY 2013 FOCUS FOR THIS 2015 MODEL AND THE 2013 DID EXACTLY THE SAME THING. THIS SAME MANAGER ADVISED ME, FORD HAD MANY PROBLEMS WITH THE TRANSMISSIONS ON THIS FOCUS MODEL. THE NAME OF THE SERVICE MANAGER AND DEALERSHIP WILL BE GIVEN AT A LATER DATE.

08/11/2017
Components: STRUCTURE
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

SOME MONTHS AGO, WHILE HAVING REPAIRS TO MY TRANSMISSION, THE SERVICE MANAGER STATED THERE WAS A RECALL ON THE DOOR LOCK (HANDLE), BUT THEY DID NOT HAVE THE REPLACEMENT PART. HE STATED I WOULD BE CONTACTED. I WAS AGAIN AT FORD HAVING REPAIRS AND ASKED ABOUT THE RECALL, STILL NO PARTS. I HAVE CONTACTED THEY SEVERAL MORE TIMES. I HAVE MAJOR TRANSMISSION PROBLEMS TOO, THEY HAVE NOT BEEN ABLE TO FIX IT. I WILL START ANOTHER COMPLAINT FOR THAT PROBLEM. I WILL ATTACH A FILE OF A CHAT LOG WITH FORD THIS MORNING. BELOW ASK FOR DATE. I HAVE SHOWN DATE FOR TODAY, THIS HAS BEEN GOING ON MANY MONTHS.

08/11/2017
Components: POWER TRAIN
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

I BOUGHT A NEW 2015 FORD FOCUS. FOR THE LAST 24 MONTHS THE VEHICLE HAS DRIVEN VERY POORLY ON MANY OCCASIONS. I HAVE HAD THE FORD DEALER KEEP THE VEHICLE DAYS AT A TIME TO FIX IT. THE VEHICLE ACTUALLY DRIVES WORSE THEN EVER, TO THE POINT THAT AT TIMES IT IS DANGEROUS. I AM 68 YEARS OLD AND CANT JUST BUY A NEW CAR ON SS. I AM ATTACHING A CHAT LOG WITH FORD TODAY. THIS HAS GONE ON FOR APPROXMITLY 24 MONTHS. THANK YOU.

08/08/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

SINCE PURCHASING MY 2015 FORD FOCUS BRAND NEW IN JULY 2015, I WAS STONEWALLED BY TWO DEALERSHIPS OVER THE CLUTCH SHUDDERING/JERKING/JUMPING ISSUE BEFORE A THIRD DEALERSHIP (IN ANOTHER STATE!) FINALLY REPLACED IT. SHORTLY AFTER I HAD A FRONT COVER OIL LEAK THAT WAS REPAIRED UNDER WARRANTY. THEN, ONE DAY I WAS DRIVING AND THE LIGHTS ON THE VISOR AND RADIO CONTROLS STOPPED WORKING, THEY FIXED MOST OF IT BUT THE PASSENGER VISOR LIGHT STILL DOESN'T WORK. SHORTLY AFTER THAT I STARTED HEARING A POPPING SOUND IN THE RADIO, THEN THE RADIO STOPPED WORKING COMPLETELY. TODAY AS I WAS DRIVING ON THE FREEWAY ON MY WAY TO WORK THE TRANSMISSION BLEW WITH NO PRIOR WARNING. I HEARD A LOUD NOISE, THEN THE ENGINE REVVED AND THE CAR SLOWED DOWN. THE CHECK ENGINE LIGHT STARTED FLASHING AND I WAS ABLE TO MOVE TO THE SHOULDER OF THE HIGHWAY. A PUDDLE OF TRANSMISSION FLUID WAS UNDER THE CAR AFTER IT WAS TOWED AWAY.

07/31/2017
Components: POWER TRAIN
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

MY 2015 FOCUS SE HAD TRANSMISSION SHUTTERING FROM THE FIRST DAY I BOUGHT IT. I WAS TOLD BY THE DEALER (PADUCAH FORD) THAT IT WAS NORMAL WITH THE TRANSMISSION IN THE CAR. AFTER WRITING FORD ABOUT THE TREATMENT THAT I RECEIVED FROM THIS DEALER I GOT A CALL FROM THE DEALER THAT THEY WOULD NOT SERVICE MY NEW CAR SINCE I FILED A COMPLAINT WITH FORD. FORD CUSTOMER SERVICE THEN TOLD ME TO START HAVING MY SERVICE DONE AT PENNYRILE FORD. RIGHT BEFORE 30,000 MILES I TOOK IT TO THE DEALER BECAUSE THE SHUTTERING HAD GOTTEN WORSE. THE TRANSMISSION WAS REBUILT AFTER WAITING A WEEK FOR PARTS. NOW AT 33,800 THE TRANSMISSION IS SHUTTERING AGAIN AND I WAS TOLD OVER THE PHONE TODAY THAT IT WILL PROBABILITY NEED TO BE REBUILT AGAIN. THE TRANSMISSIONS IN THESE CARS ARE UNSAFE AS I HAVE HAD MINE NOT SHIFT INTO GEAR AS IS WAS MERGING ONTO THE HIGHWAY ALMOST CAUSING A ACCIDENT. I HAVE ALSO HAD THE TRANSMISSION GO OUT OF GEAR AND THE ENGINE ACCELERATE.

07/29/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

"MAJOR TRANSMISSION ISSUES"! WARNING & BUYER BEWARE: THIS VEHICLE IS NOT SAFE TO DRIVE AND HAS AN OPEN CLAIM UNDER THE STATES LEMON LAW POLICY. ON 7/22/17 AFTER MULTIPLE REPAIRS AS STATED IN THIS COMPLAINT, THE VEHICLE PROPELLED FORWARD BEHIND TRAFFIC ON A MAJOR ROADWAY AT A RAILROAD STOP TOWARDS THE GATES WITH AN ONCOMING TRAIN. REPORTED THE INCIDENT TO FORD AND FORD WILL NOT COVER THE REPAIRS. THE TRANSMISSION NEEDS TO BE REPLACED ON THIS VEHICLE AND HAS HAD MULTIPLE CLUTCH REPLACEMENTS AT FORD. THERE HAVE BEEN APPROXIMATELY 18 SERVICE VISITS AT THE DEALERSHIP SINCE THE DELIVERY DATE OF 12/15/15. ONBOARD SYNC SYSTEM- DOES NOT WORK PROPERLY AFTER MULTIPLE REPAIRS. FORD SERVICE MANAGER HAS WARNED THAT THE TRANSMISSION ISSUES ARE NOT REPAIRABLE AND THE ISSUES WILL CONTINUE TO OCCUR DESPITE CLUTCH AND TRANSMISSION REPAIRS.

07/21/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

ISSUES WITH THE TRANSMISSION SLIPPING, ENGINE HESITATING AND NOT ACCELERATING IMMEDIATELY. HAS BEEN TO THE DEALER TWICE AND BOTH TIME SAID NOTHING IS WRONG. SAME ISSUES THAT IS PART OF THE CLASS ACTION LAWSUIT. OCCURS WHEN ACCELERATING FROM A STOP, EVERY TIME.

07/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

THE TRANSMISSION JUMPS,JERKS ...WHEN I START TO LEAVE AN AREA.FEELS LIKE THE TRANSMISSION IS SLIPPING.!!. WHEN I START THE CAR TO LEAVE MY DRIVEWAY OR EVERYTIME I LEAVE AN AREA,ALSO AT RED LIGHTS,ETC. ITS BEEN THIS WAY EVERY SINCE I BOUGHT IT BUT GILLIE HYDE SERVICE DEPT (WHERE I BOUGHT THE CAR )SAID IT WAS NORMAL WHEN I TOOK IT BACK.ALLTHOUGH I STILL HAVE THE CAR.VERY DISAPPOINTED WITH THIS ISSUE

07/15/2017
Components: POWER TRAIN
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

TRANSMISSION SURGES AT LOW SPEEDS

07/15/2017
Components: POWER TRAIN
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20FL******
Summary

TRANSMISSION SURGES AT LOW SPEEDS

07/13/2017
Components: POWER TRAIN
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

POWERSHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION.. I PURCHASED MY 2015 FOCUS A YEAR AGO WITH 17K MILES ON IT. AT 21K MILES I HAD TO REPLACE THE POWER SHIFT DUAL CLUTCH, AND I AM NOW AT 33K MILES AND I AM ON MY SECOND CLUTCH REPLACEMENT DUE TO SLIPPING, BUCKING, KICKING, AND JERKING FROM THE TRANSMISSION. FORD IS REFUSING TO LIST THIS AS A RECALL; . MY CAR IS ACTUALLY GETTING THE NEW CLUTCH INSTALLED THIS WEEK. I JUST RECEIVED IN THE MAIL A CLASS ACTION SETTLEMENT IS BEING PURSUED AGAINST FORD FOR THIS ON GOING ISSUE WITH THESE FOCUS'S. I JUST WANT TO MAKE OTHER MOTORIST AWARE IF THEY ARE FEELING THESE SAME THINGS FROM THEIR FOCUS OR FIESTA YEARS 2011-2016 PLEASE SEE ABOUT GETTING IT CHECKED OUT. IT'S NOT NORMAL FOR THESE CARS TO BE DOING THIS.

07/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

TRANSMISSION LOSES POWER RANDOMLY. ALSO, SHIFTING IS JUMPY, WHEN GOING FROM STOP, AT TIMES. HAVE CONTACTED DEALER AND WAS TOLD THIS WAS COMMON OF THIS PARTICULAR TRANSMISSION. THIS HAS HAPPENED MORE THAN ONCE. I AM JUST USING TODAY'S DATE AS ONE OF MANY! STARTED ON THE FIRST DAY I HAD THE CAR.

07/12/2017
Components: WHEELS
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

PASSENGER SIDE FRONT BALL JOINT SNAPPED, CAUSING LOWER CONTROL ARM BOLT TO SNAP-SEPARATED AND DAMAGED AXLE. CAR SKIDDED APPROXIMATELY 70 FT BEFORE STOPPING. VEHICLE WAS MOVING FORWARD ON A CITY STREET.

07/10/2017
Components: POWER TRAIN
Incident Date: 07/04/2017
Crash: No
Fire: No
Summary

VEHICLE HESITATED/LOST POWER UPON ENTERING 55MPH HIGHWAY. TOOK TO DEALER, WAITING ON CLUTCH. SALES PERSON HAD TOLD ME THIS VEHICLE HAD REDESIGNED TRANSMISSION. AT FIRST IT PERFORMED MUCH SMOOTHER THAN MY 2012 FORD FIESTA. NOT NOW. SERVICE DEPT. CLAIMS NEW CLUTCH IS MUCH BETTER. THERE IS A CLASS ACTION SUIT AGAINST FORD NOW FOR "POWER SHIFT" TRANSMISSION.

07/10/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/02/2017
Crash: No
Fire: No
Summary

WHEN ACCELERATING OR DRIVING UP A HILL, THE VEHICLE STALLS. THE CLUTCH WAS REPLACED ONCE AND THE ISSUE WAS TEMPORARILY FIXED, BUT HAS STARTED AGAIN. ALSO HAS ISSUES WHERE THE RADIO WILL MAKE A POPPING NOISE AND STOPS WORKING.

06/29/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICE FORD-LINCOLN LOCATED AT 436 W 250 N, WARSAW, IN 46582; (574) 267-8151) WAS CONTACTED TWO MONTHS AGO AND CONFIRMED THAT THE PARTS WOULD BE AVAILABLE IN A FEW WEEKS. THE DEALER WAS CONTACTED AGAIN THE FIRST WEEK IN MAY AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/21/2017
Components: ENGINE
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (NALLEY FORD SANDY SPRINGS 7555 ROSWELL ROAD, ATLANTA, GA 30350), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

06/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28FL******
Summary

THE CLUTCH IN THE AUTOMATIC TRANSMISSION WAS SWITCHED OUT TWICE BECAUSE OF ITS DEFECTIVE PERFORMANCE. I TOOK IT BACK TO THE FORD DISTRIBUTOR, WHERE IT WAS PURCHASED AND CARED FOR, THE 3RD TIME AND IT WAS SUPPOSABLY ATTENDED TO AND CORRECTED BY REBOOTING THE COMPUTER SYSTEM. THE CAR SHUTTERS AND DRIVES POORLY. I PURCHASED A BRAND NEW TITANIUM, TOP DOLLAR, AND RECEIVED A LEMON THAT DRIVES TERRIBLY. ALSO, THE USB PLUGS DO NOT WORK. AND HAVE BEEN ATTENDED TO 3 TIMES, WITH NO AVAIL. I HAVE BEEN TOLD BY THE SERVICE MANAGER, THE GENERAL MANAGER, AND MECHANIC THAT THE SPECIFIC MODEL IS DEFECTIVE. THAT THEY JUST CAN'T GET THE CLUTCH RIGHT. AND THAT IT IS A LEMON. IT IS MY RIGHT, AS A CONSUMER, WHO THOUGHT SHE WAS BUYING THE BEST OF AMERICA'S CARS, AND PAID FULL PRICE, TO BE REIMBURSED AND COMPENSATED.

06/20/2017
Components: POWER TRAIN
Incident Date: 06/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27FL******
Summary

TRANSMISSION SLIPS/SHUTTERS/JERKS. THE AUTOMATIC TRANSMISSION HAS HAD PROBLEMS SINCE NEW. THEY HAVE REPAIRED IT SEVERAL TIMES AND THE PROBLEM JUST COMES BACK. IT CAUSES HESITATION WHEN ACCELERATING FROM A STOP AND IS DANGEROUS TO DRIVE WHEN IT HAPPENS. FORD WILL NOT REPAIR IT UNTIL THE SLIPPAGE IS OUTSIDE THEIR THRESHOLD, BUT BY THAT TIME IT IS A HAZARD. THESE CARS NEED TO BE REPLACED.

06/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

RECALL NHTSA # 15V436 (FORD RECALL #15C06) IS ON THE C-MAX BODY CONTROL MODULE. THIS HAS CAUSED THE ENTIRE CAR TO NOT START. IT WAS BROUGHT IN FOR SERVICE 7/3/17 AND I HAVE NO UPDATES. THE RECALL WAS ISSUED 7/1/15 AND THE CAR, ITSELF, WAS PURCHASED THE NEXT 8/2015 SO IT WAS SOLD WITH A KNOWN RECALL AND NOW, 2 YEARS LATER, IT'S VERY CONCERNING THAT A FIX IS STILL NOT READILY AVAILABLE WHEN BROUGHT IT FOR SERVICE.

06/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

A/C NOT HEATING PROPERLY, DEALER SAYS CAN'T FIND PROBLEM, I EXPECT AS MUCH FOR WARRANTY WORK. SOUNDS LIKE STRANGE NOISES UNDER DASH.

05/31/2017
Components: POWER TRAIN
Incident Date: 05/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29FL******
Summary

ON A NUMBER OF OCCASIONS, I HAVE LOST POWER IN DIFFERENT CONDITIONS. I HAVE NOTIFIED THE DEALERS AND THEY HAVE TRIED TO REPAIR MY PROBLEM EACH TIME. THEY SAID THIS IS AN ONGOING PROBLEM WITH THIS TYPE OF TRANSMISSION AND HAVE DECIDED TO INCREASE THE POWER-TRAIN WARRANTY. I THINK IT IS NOW UP TO 10 YEARS AND 150,000 MILES. UNFORTUNATELY, THEY JUST WANT TO KEEP FIXING THOSE TRANSMISSIONS AND CONTROL MODULES BUT THE SITUATION IS VERY DANGEROUS. THE LOSS OF POWER HAS HAPPENED TO ME IN SOME DIFFERENT CONDITIONS; FROM GOING UP A HILL IN A RESIDENTIAL AREA AT A LOW RATE OF SPEED, TO JUST DRIVING DOWN THE HIGHWAY. ON A FEW OCCASIONS, WHILE TRAVELING ON HIGHWAYS, MY CAR WAS UNABLE TO SHIFT INTO PASSING GEAR AND EVEN SEEMED TO LOSE POWER AT SPEEDS OF 55-65 MPH WHEN TRYING TO PASS OTHER VEHICLES. ON TWO SPECIFIC OCCASIONS, MY CAR WAS UNABLE TO GO INTO PASSING GEAR AS I TRIED TO PASS ANOTHER CAR. HOWEVER, LAST WEEK AND ABOUT TWO MONTHS AGO I LOST POWER WHILE I WENT TO PASS A VEHICLE ON A TWO LANE ROAD AND HAD TO DROP BACK BECAUSE THE TRANSMISSION DID NOT RESPOND AND ACTUALLY LOST POWER AT A MOMENT THAT COULD HAVE RESULTED IN A HEAD-ON COLLISION IF THE CAR I WAS PASSING WOULD HAVE SLOWED DOWN AT THE SAME TIME I LOST POWER AND THE ON COMING CAR DID NOT SLOW DOWN. THIS HAS BEEN SCARY AND SURPRISES ME BECAUSE IT SEEMS TO BE AN INTERMITTENT PROBLEM. THEY SAID IT IS HAPPENING TO MANY OTHER SIMILAR VEHICLES AS WELL. I WOULD HAVE REPORTED THIS SOONER IF I HAD KNOWN THIS NHTSA SITE WAS AVAILABLE. I DO NOT BELIEVE THE MANUFACTURER SHOULD BE ALLOWED TO JUST KEEP PUTTING OUT UNSAFE VEHICLES AND CONTINUE REPAIRING THEM WHEN SUCH A DANGEROUS CONDITION RISKS THE LIVES OF ANYONE WHO PASSES ANOTHER VEHICLE ON A TWO-LANE HIGHWAY. I HOPE IT DOESN'T TAKE A SCHOOL BUS WITH KIDS GETTING INTO AN ACCIDENT AS A RESULT OF THIS DEFECT TO GET CORRECTIVE ACTION TAKEN TO REMEDY THIS UNSAFE CONDITION.

05/23/2017
Components: POWER TRAIN
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25FL******
Summary

I PURCHASED MY FIRST FORD FOCUS IN 2012 AND WAS FORCED TO TRADE IT AFTER NEEDING 3 CLUTCH REPLACEMENTS IN ONLY 20K MILES OF DRIVING. AFTER REASSURANCE FROM FORD MOTOR COMPANY OF A NEW REDESIGNED TRANSMISSION AND CLUTCH IN THE 2015 MODELS WITH NO KNOWN ISSUES AFTER CONSIDERABLE TESTING, I TRADED MY FIRST FOCUS FOR MY SECOND. TO MY OUTRAGE, NOT ONLY WAS I SOLD A CAR WITH A KNOWN FAULTY CLUTCH BUT I JUST RECEIVED MY SECOND CLUTCH REPLACEMENT.. THIS TIME IN ONLY 13K MILES OF DRIVING. IN A REQUEST TO FORD TO BUY MY CAR BACK, I WAS TOLD MY TERRIBLE EXPERIENCE WITH MY FIRST FOCUS WOULD NOT BE INCLUDED IN THE CURRENT REQUEST FOR BUYBACK. NEXT, I WAS TOLD BY A REGIONAL MANAGER REVIEWING MY CASE, THAT THE CLUTCHES CONTINUED TO FAIL BECAUSE I DID NOT "DRIVE MY CAR AGGRESSIVELY ENOUGH" DESPITE FORD ACKNOWLEDGING THOUSANDS BEING AFFECTED BY THEIR FAULTY CLUTCHES AND CURRENT CLASS ACTION LAWSUIT AGAINST FORD. FINALLY, IN SOLIDARITY FOR DENYING MY REQUEST FOR BUYBACK, I WAS OFFERED 6-FREE OIL CHANGES (VALUED ~$180), A SLAP IN FACE FOR THE NEARLY $50,000 I HAVE PAID FORD OVER THE LAST 5 YEARS FOR TWO FORD FOCUSES. IN TOTAL, I HAVE HAD 5 CLUTCH REPLACEMENTS IN 5 YEARS IN TWO CARS; UNACCEPTABLE.

05/08/2017
Components: POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR BUT DECELERATION WAS SIGNIFICANTLY DELAYED. THE STEERING SHUDDERED AND THE CAR JERKED FROM SIDE TO SIDE. FRONT END SHUDDERED REPEATEDLY.

05/08/2017
Components: POWER TRAIN
Incident Date: 04/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TRANSMISSION SHUTTERS WHEN TAKING OFF AND WHEN SHIFTING GEARS. A POOR EXCUSE FOR A TRANSMISSION WHEN THE REST OF THE CAR IS GREAT. IM SORRY FORD BUT THIS IS NOT NORMAL! THE NHTSA NEEDS TO QUIT STALLING AND DO SOMETHING ABOUT THIS.

04/22/2017
Components: POWER TRAIN
Incident Date: 04/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

I JUST BOUGHT A USED 2015 FORD FOCUS, RIGHT FROM THE BEGINNING THERE WAS JUMPING AND SPUTTERING AS I START DRIVING. I SEE THIS AS A SAFETY PROBLEM IN THE FUTURE NOT JUST FOR ME BUT OTHERS WITH THIS PROBLEM. AS YOU CAN SEE IF YOUR READING THIS I'M NOT THE ONLY ONE WITH THIS PROBLEM, OVER 50 PEOPLE WITH IT, JUST CALLED DIFFERENT NAMES. I READ ALL OVER THE INTERNET ABOUT IT, LAWSUITS IN TWO STATES, ...JUST HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THIS GETS RECALLED !!!!!!

04/14/2017
Components: POWER TRAIN
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

TRANSMISSION SKIPS, SURGES, STALLS AT LOW SPEED OR ACCELERATING FROM A STOP. I AM SEEING LOTS OF COMPLAINTS ONLINE FROM OWNERS AND NO REMEDIES FROM FORD!!! A RECALL MUST BE STARTED!!! VERY DANGERIOUS.

04/06/2017
Components: POWER TRAIN,SEAT BELTS
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TAKATA RECALL. WHEN DRIVING COMPUTER OR TRANSMISSION DOES NOT CHANGE GEARS ON TIME. SOMETIMES STAYS IN FIRST GEAR PAST 20MPH. PROBLEM WHEN DRIVING ON FREEWAY AND NEED TO SPEED UP. TAKATA RECALL. ALSO SEATBELTS WILL NOT RELEASE SOMETIMES WHEN I NEED TO GET OUT OF CAR. IT WILL PARTIALLY UNLOCK BUT SEATBELT WILL STILL BE LOCKED IN PLACE. I MUST PUSH SEATBELT BACK IN PLACE TO TOTALLY LOCK IT AGAIN THE PRESS RED BUTTON TO RELEASE. VERY DANGEROUS

04/05/2017
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

MY CAR STALLS SHAKES AND STUDDERS WHEN I ACCELERATE, EVEN AFTER I TURN THE TRACTION CONTROL OFF IT CONTINUES ,I'VE NEARLY BEEN REAR ENDED PLENTY OF TIMES. I DON'T FEEL SAFE AND EITHER DOES MY PASSENGERS AS AND I'M SURE THIS JERKING AS AND TIRE SPINNING WILL CAUSE OTHER PROBLEMS.

03/24/2017
Components: STEERING
Incident Date: 03/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "STEERING ASSIST MALFUNCTION" MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE EPAS ASSEMBLY WAS REPLACED AND PROGRAMMED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,039.

03/18/2017
Components: SEAT BELTS
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

TAKATA RECALL WHEN TAKING OFF SEATBELT IT DOES NOT FULLY RELEASE FROM LOCK. CLICK THE UNLOCK/RELEASE BUTTON TO SEATBELT AND IT CLICKS UNLOCK BUT DOES NOT RELEASE SEATBELT FROM LOCK. MUST PUSH SEATBELT BACK INTO LOCK AND CLICK BUTTON AGAIN, SOMETIMES MULTIPLE TIMES IN ORDER FOR SEAT TO RELEASE FROM LATCH/LOCK. ONLY KNOWN TO HAPPEN TO CAR WHEN PARKED. CAR ON OR OFF SEATBELT DOESN'T RELEASE.

03/13/2017
Components: POWER TRAIN
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

WE BOUGHT THE CAR NEW IN 2015. LAST YEAR THE TRANSMISSION WOULD SKIP OR JUMP, JERK AT LOW SPEED AND ALSO WHEN YOU EXCELLERATED. TOOK IT TO THE SHOP AND THEY FIXED, WE THOUGHT. THE CAR IS IN THE SHOP NOW FOR THE SAME ISSUE. IT'S ONLY BEEN 6 MONTHS, AND THE CAR HAS ONLY 21,000 MILES ON IT. CITY STREET AND HIGHWAY DRIVING.

02/27/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SERVICE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,650. UPDATED 06/21/17*LJ *CN

02/15/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/14/2017
Components: POWER TRAIN
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE MAKING A RIGHT TURN OUT OF A PARKING LOT THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO FIRST GEAR. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND FAILED TO SHIFT INTO SECOND GEAR. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017 *JS

02/08/2017
Components: POWER TRAIN
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

MY FOCUS HAS ISSUES SHIFTING (JERKS AND REVS HIGH RPMS WHEN TAKING OFF) AND ROLLING BACK AT INTERSECTIONS ON AN INCLINE. I HAVE HAD THE CAR INTO THE LOCAL FORD DEALER THREE TIMES, ONCE THEY "REPROGRAMMED" THE AUTOMATIC TRANSMISSION CONTROLLER AND ONE OF THE OTHER TIMES THEY REPLACED THE CLUTCH PACK. THE THIRD TIME THEY TOLD ME THIS WAS NORMAL OPERATION. BEFORE THE CLUTCH PACK WAS REPLACED THE VEHICLE MADE SEVERE GRINDING NOSES LIKE METAL ON METAL. THIS WAS WHILE DRIVING AT SLOW SPEEDS IN A PARKING LOT.

02/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

THE CAR SPEAKERS HAVE BEEN MAKING POPPING AND CRACKLING SOUNDS SO LOUD THAT I HAVE JUMPED WHILE DRIVING, INCLUDING ONCE JERKING THE STEERING WHEEL. THERE DOES NOT APPEAR TO BE ANY PATTERN (NO TIES TO TURNING, ACCELERATING, BRAKING, BUMPS IN THE ROAD, ETC.) TO THE SOUNDS. THIS HAPPENS WHETHER THE STEREO IS ON OR OFF, INCLUDING AFTER THE CAR IS TURNED OFF UNTIL THE DOOR IS OPENED. I HAVE RESULTED TO WEARING EAR PLUGS WHILE DRIVING SO THAT I DON'T JUMP AND/OR JERK THE STEERING WHEEL - SOMETHING THAT IS NOT SAFE, BUT SAFER THAN THE ALTERNATIVE. I TOOK IT TO A FORD DEALERSHIP AND PROVIDED THEM WITH A VIDEO OF THE SOUNDS, BUT THEY COULD NOT GET THE SOUND TO OCCUR WHILE WORKING ON ANOTHER ISSUE. THEY ASKED ME TO BRING IT BACK WHEN IT STARTS MAKING THE SOUNDS AGAIN, WHICH IT BEGAN DOING VERY RECENTLY. HAVING GOOGLED THE PROBLEM, I'VE FOUND AT LEAST A DOZEN OTHER PEOPLE REPORTING THE SAME PROBLEM WITH 2012 AND 2013 FORD FOCUSES, BUT HAVE NOT FOUND ANY INDIVIDUALS WHO REPORTED THE ISSUE BEING RESOLVED. IT SEEMS TO ME THAT THIS IS AN URGENT SAFETY MANNER AND SHOULD BE HANDLED VERY SERIOUSLY AT THE COST OF FORD MOTORS. *TR

01/23/2017
Components: POWER TRAIN
Incident Date: 06/15/2015
Crash: No
Fire: No
Summary

THE TRANSMISSION IS HORRIBLE. I SHAKES IT SPUTTERS AND IT MAKES A GRINDING SOUND. AT TIMES IT SEEMS TO TAKE OFF WHEN ALL I DO IS PRESS SO LIGHTLY ON THE GAS. I HAVE HAD THE AUTOMATIC CLUTCH REPLACED. I TOOK THEM 3 TIMES TO FIX IT, FINALLY WHEN THE NOISE GOT SO BAD THE DEALERSHIP DECIDED TO FIX IT. I FEEL UNSAFE IN THIS CAR. I AM SURE IT WILL ONLY GET WORSE AS THE CAR AGES. IT HAD A PROBLEM SINCE DAY 1. THE DEALERSHIP KEPT TELLING ME IT WAS NORMAL.

01/16/2017
Components: POWER TRAIN
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

CAR KEPT BUMPING AND MOVING UNEVENLY WHEN STARTING FROM A STANDING STOP OR WHILE DRIVING AT SPEEDS BELOW 10 OR 15 MPH. THE DEALER REPLACED THE CLUTCH, ACTUATORS, & SEALS AND UP DATED THE PCM/TCM UNDER WARRANTY. THE WORK ORDER DATE WAS 9/28/2016 THE CAR HAD 14757 MILES ON IT. *TR

12/24/2016
Components: VISIBILITY/WIPER
Incident Date: 12/15/2016
Crash: No
Fire: No
Summary

THERE IS EXTREME DISTORTION OF THE IMAGE ON THE INSIDE MANUAL (NON-ELECTRONIC) REAR-VIEW MIRROR WHEN THE MIRROR IS SET TO THE "NIGHT" POSITION. THE MIRRORS ARE OK WHEN SET TO THE "DAY" POSITION. I HAVE OBSERVED THIS DEFECT IN THE MIRROR OF MY PERSONAL FORD FOCUS 2015, AND IN OTHER FORD VEHICLES I HAVE EXAMINED ON FORD DEALER LOTS. WHEN SET TO THE NIGHT POSITION, ANY MOVEMENT OF THE DRIVER'S HEAD RELATIVE TO THE MIRROR CAUSES SEVERE DISTORTION OF THE IMAGE WHETHER THE MOVEMENT IS IN THE VERTICAL OR HORIZONTAL PLANE (HOWEVER, MOVEMENT IN THE HORIZONTAL PLANE APPEARS TO CAUSE WORSE DISTORTION THAN IN THE VERTICAL). THIS DISTORTION IS MOST DISCONCERTING TO FOLKS WHO DRIVE AT NIGHT, AND COULD CAUSE THE DRIVER TO PERCEIVE THAT ANOTHER VEHICLE IS CLOSER/FARTHER BEHIND THAN IT ACTUALLY IS, OR TO PERCEIVE THAT IT IS IN A LANE OTHER THAN WHERE IT ACTUALLY IS. WHEN I DEMONSTRATED THIS TO MY LOCAL FORD DEALER SERVICE MANAGER AND TRIED TO MAKE A WARRANTY CLAIM, HE PERMITTED ME TO OBSERVE THE MIRROR IN OTHER VEHICLES ON THE LOT, ALL OF WHICH DEMONSTRATED THE SAME DEFECT. HE CLAIMS THAT IF A "DEFECT" APPEARS ON OTHER COMPARABLE VEHICLES, IT IS NOT REALLY A DEFECT AND IS "NORMAL." ANYONE WHO SUBSCRIBES TO SUCH NONSENSICAL LOGIC MUST SURELY BE LIVING IN A PARALLEL UNIVERSE!

12/09/2016
Components: POWER TRAIN,WHEELS
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND JERKED INTO GEAR. ALSO, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE RUBBER ON THE INSIDE OF THE WHEELS WAS MISSING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

12/06/2016
Components: STEERING,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.

12/02/2016
Components: POWER TRAIN
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHOOK AND RATTLED WHEN SWITCHING FROM FIRST TO SECOND GEAR. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 02/07/2017*CT CONSUMER STATED THE TRANSMISSION IS PROGRESSIVELY WORSE. IT IS NOW SLIPPING AS IT SHIFTS INTO 2ND GEAR. UPDATED 7/12/18*JB

12/01/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WIRES IN THE VEHICLE WERE CHEWED BY RODENTS, WHICH CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

11/29/2016
Components: POWER TRAIN
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

11/21/2016
Components: POWER TRAIN
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

CAR IS SLOW AT ACCELERATING FROM A COMPLETE STOP AND SHAKES AS IT ACCELERATES. CAR HAS TROUBLE TURNING ON AND WHEN IT DOES IT SHAKES. IT DOES THAT REGARDLESS IF THE ENGINE IS COLD OR WARM. AS YOU MERGE INTO A HWY IT IS SLOW AT GETTING TO SPEED AND THE ENGINE SOUNDS LIKE IS NOT IN GEAR.

11/21/2016
Components: POWER TRAIN
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: IFADP3F21FL******
Summary

I PURCHASED A BRAND NEW 2015 FORD FOCUS IN JULY 2015 WITH 17 MILES ON IT. I HAVE PUT IT IN THE SHOP UNDER WARRANTY FOR SHUDDERING JERKING , THE RPMS GO UP WHEN I COME TO A STOP AND IT MAKES CLICKING NOISES AND GOING DEAD WHEN COMING TO A STOP OR TRYING TO LEAVE FROM A STOP. I HAVE NEARLY BEEN HIT TWICE WHEN PULLING OUT ONTO THE HWY TURNING LEFT GOING TO WORK BECAUSE THE CAR JUST JERKED AND DIED COMPLETELY. IF NOT FOR THE OTHER DRIVERS PAYING ATTENTION THEY WOULD HAVE HIT ME. I HAVE TWO YOUNG CHILDREN. I JUST READ AND FOUND OUT ABOUT THIS WHOLE POWERSHIFT LAWSUIT AND I AM IN TOTAL SHOCK. HOW COULD YOU SELL ME A VEHICLE WITH THIS KIND OF DEFECT? MY CHILDREN AND ME COULD BE KILLED EVERYTIME I GET IN THE VEHICLE. THE DEALERSHIPS ARE NO HELP EITHER. FIRST THEY SAID IT WAS "AN UPDATE" THAT I NEEDED. NEXT IT WAS NORMAL OF THOSE KIND OF CARS THEN IT WAS OK WE CAN'T FIND ANYTHING WRONG THEN IT WAS TCM THEN CLUTCH FINALLY AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK IT TO THE LAST DEALER AND THEY SAID IT WAS THE VAPOR EMISSIONS VALVE. I JUST THROW MY HANDS UP WITH IT. I CANT TRADE IT IN BECAUSE ITS VALUE ITS SO LOW. I AM A SINGLE WORKING MOTHER OF TWO KIDS AND I AM SCARED EVERYTIME I GET IN THIS DEATH TRAP. HELP

11/18/2016
Components: POWER TRAIN
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, JERKED, AND HAD TOO MUCH HESITATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND CLUTCH MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT *TR

11/18/2016
Components: ENGINE
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON NUMEROUS OCCASIONS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUDDERED. THE DEALER MADE SEVERAL ATTEMPTS TO CHANGE THE COIL PACKS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,600.

11/15/2016
Components: POWER TRAIN
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22FL******
Summary

MY CAR LOST POWER WHEN I WANT TO START AFTER I STOP IN A RED LIGHT AS WELL IT MAKES WEIRD NOISES, I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT I THE CAR IS FINE, THAT THEY RESET THE COMPUTER, THE CAR WAS FINE FOR TWO DAYS AND WHEN BACK TO THE SAME THINK AND NOW IS GETTING WORST

11/05/2016
Components: POWER TRAIN
Incident Date: 03/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

TAKATA RECALL !! I HAVE A LOT OF PROBLEMS BECAUSE OF THE TRANSMISSION ON MY FORD FOCUS 2015 I LIVE ON FLORIDA I DON'T KNOW WHY FORD DOESN'T GIVE US A SOLUTION!!! I'M LOOSING THOUSANDS OF DOLLARS BECAUSE IDK AFTER THE WARRANTY GETS EXPIRED I CAN'T AFFORD CAR PAYMENT PLUS FIX THE TRANSMISSION ON MY CAR EVERY FIVE MONTHS:( I DON'T TRUST MY CAR I WOULD LIKE TO HEAR ABOUT ONE SOLUTION.! THEY ALREADY CHANGED THE CLUTCH ON MY CAR 2 TIMES AND THEY SAID THEY GONNA HAVE TO DO IT AGAIN EVENTUALLY

10/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS DISCONNECTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

10/09/2016
Components: POWER TRAIN
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27FL******
Summary

BOUGHT MY 2015 FOCUS WITH 31000 FROM A DEALER AND WAS TOLD THAT IT WENT THROUGH A 182 POINT INSPECTION AND WITH IN 2 DAYS OF OWNING HAD TO HAVE THE TRANSMISSION "REPROGRAMMED" BECAUSE OF A NASTY SHUTTERING FROM A STOP AND IT WAS FINE FOR ABOUT 2 DAYS AND IS GOING BACK INTO THE SHOP TOMORROW BECAUSE IT IS HAVING THE SAME ISSUE. WAS TOLD AT THE DEALERSHIP THAT THIS IS A KNOWN PROBLEM AND THERE REALLY IS NO FIX. IF I WOULD OF KNOW THIS BEFORE BUYING THE CAR THIS WOULD HAVE NEVER BEEN SOLD TO ME... THE CAR CONTINUES TO JERK FROM A STOP TO FIND ITS GEARS AND IS TOTALLY UNSAFE.

10/07/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/13/2016
Crash: No
Fire: No
Summary

TWICE PULLING ON TO A BUSY HWY MY CAR HAS STALLED/SHUDDERED, AND LOST POWER. BOTH TIMES HEAT GAUGE SKY ROCKETING. THE LAST TIME MY CAR TURNED OFF ENTIRELY, AND HAD OVER HEATED. HOWEVER IT HAD ONLY BEEN IN OPERATION FOR ABOUT 5 MIN. BOTH TIMES ON A BUSY HWY. FIRST TIME I TOOK IT IN, THEY SAID IT WAS A MODULE UPDATE. TWO WEEKS LATER IT HAPPENED AGAIN AND WORSE. I WAS ABLE TO LIMP MY CAR INTO THE DEALERSHIP AFTER LETTING IT SIT FOR 5 MINUTES. THEY REPLACED GASKETS, AND BLEW THEM ON THEIR TEST DRIVE. REPLACED A HOSE AND GASKETS AGAIN. MY CAR WAS RETURNED TO ME TWO DAYS AGO, AND LESS THAN 50 MILES LATER, THE CHECK ENGINE LIGHT CAME ON. THE COOLANT WAS HALF FULL, AND IN THE COURSE OF ROUGHLY 30 MINUTES OF OPERATION IT HAD GONE THROUGH HALF OF THE COOLANT. YET THERE IS NO TRACE OF A LEAK ON THE GROUND. IN ADDITION TO ALL OF THAT, ON THE FIRST FIX THE AC HAD CUT OUT TWICE WHICH SINCE THEY HAVE CLAIMED TO HAVE FIXED. WITH ALL OF THIS, IT HAD CREATED QUITE A FOWL SMELL IN MY CAR AS A RESULT. MY CAR AT THIS POINT, MY CAR HAS BEEN IN THE SHOP 21 BUSINESS DAYS (NOT INCLUDING SATURDAYS.. WHICH THEY WORK), THE ISSUES STARTED MID AUGUST AND IT IS NOW OCTOBER 7TH. THEY OFFERED TO GIVE US THE CAR BACK AND THAT IT WAS "JUST AN AIR BUBBLE". DESPITE THE CHECK ENGINE LIGHT BEING ON AND EXCESSIVE LOSS OF COOLANT. MY CAR HAS BEEN IN MOTION EACH TIME IT HAS HAD AN ISSUE. THE FIRST ISSUE I WAS JUST PULLING ON TO THE HWY, SO WAS JUST ATTEMPTING TO ACCELERATE. THE SECOND TIME I HAD REACHED THE HWY SPEED OF 55 MPH. (SEPARATE INCIDENT, THEY ALSO HAD TO REPLACE A FAULTY SEATBELT).

10/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/21/2015
Crash: No
Fire: No
Summary

MY CAR SHAKES TERRIBLY WHEN GOING INTO AND OUT OF FIRST GEAR. TRANSMISSION ISSUE I ASSUME. BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT IN AUGUST OF 2015. HAS BEEN DOING THIS EVER SINCE. I GET MY REGULAR OIL CHANGES AND DRIVE NORMALLY

09/20/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

PURCHASED MID AUGUST 2016. WE HAVE PUT APPROX 750 MILES ON IT IN THAT SHORT TIME. 1ST INCIDENT, MY WIFE STOPPED AND WHILE THE CAR WAS IN DRIVE ROLLED BACKWARDS ON AN INCLINE THAT RESEMBLES LEVEL. 2. FROM STOP ATTEMPTING TO ACCELERATE IT JUMPS, STUTTERS AND BARLEY MOVES. WE HAVE ALREADY HAD A NEAR COLLISION IN AN INTERSECTION DUE TO THIS. ADDITIONALLY, WHILE GETTING ON THE ON RAMP IT IS SO SLUGGISH AT TIMES, THAT WE ARE NOT EVEN AT PROPER SPEED TO GET ON A FREEWAY. UNSAFE, PURCHASED FROM ENTERPRISE WHO TOLD US NOTHING ABOUT THIS AT THE TIME OF PURCHASE. ENTERPRISE IS ALLOWING PEOPLE DRIVE AWAY IN THESE PILES. IF THERE HASN'T BEEN DEATHS, THERE WILL BE. ENTERPRISE IS NOT ADVISING CUSTOMERS OF THIS BECAUSE THEY HAVE MANY IN THEIR FLEET THEY MUST MOVE OUT. SHAME ON THEM. NOTE: THE FOLLOWING FROM THE ENTERPRISE WEB SITE. WORRY FREE OWNERSHIP. OUR JOB DOESN'T END WHEN YOU PULL OFF THE LOT. FOR YOUR CONTINUED DRIVING PLEASURE, WE OFFER A UNIQUE COMBINATION OF BENEFITS TO KEEP YOU HAPPY DOWN THE ROAD. THEY BOAST ABOUT A 12 MONTH/12,000 MILE POWERTRAIN WARRANTY (LIMITED) SO YOU DON'T HAVE TO WORRY. THEY WILL TELL YOU ALL OF THE ISSUES WE BE TAKEN CARE OF. THIS IS A LIE BECAUSE FORD DOESN'T HAVE THE ANSWER YET.

09/07/2016
Components: POWER TRAIN
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FL387******
Summary

HAS A HESITATION ON TAKES OFF HAS HAD THIS ISSUE FROM DAY ONE DEALERSHIP WILL NOT TAKE CARE OF THIS

09/06/2016
Components: POWER TRAIN
Incident Date: 11/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K20FL******
Summary

AFTER SEVERAL ATTEMPTED REPAIRS, THERE IS STILL HESITATION AND LOSS OF POWER ON HIGHWAY. ALSO SHUDDERING AND HESITATION ON TAKE OFF. I HAD A INCIDENT AT A STAND STILL WHERE THE TRANSMISSION WOULD NOT ENGAGE AND HIT THE BACK OF A TRUCK. THE DEALER SAID JUST KEEP DRIVING AFTER COMPLAINING NUMEROUS OF TIME. SINCE JUNE 2016 IT HAS BEEN IN THE DEALERSHIP FOR REPAIRS AND CAN'T CORRECT THE ISSUE. IT IS A SAFETY HAZARD FOR THE DRIVER AND PASSENGERS.

09/01/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FAILURE. THE FOLLOWING DAY, WHILE DRIVING 15 MPH, THE ENGINE REVVED TO 100 MPH WITHOUT WARNING. THE RPM WAS AT 8. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/13/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH AND TRANSMISSION CONTROL MODULE. UPDATED 12/19/16.*JB

08/14/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2016
Crash: No
Fire: No
Summary

THE SUNROOF GLASS EXPLODED, NOTHING HIT IT AND THERE WERE NO OTHER VEHICLES NEARBY.

08/08/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

AT APPROXIMATELY 45 MILES AND HOUR GOING THRU A GREEN LIGHT I WAS CUT OFF BY SOMEONE MAKING A LEFT IN FRONT OF ME. 9600$ WORTH OF FRONT END DAMAGE AND THE PASSENGER HIT HER HEAD CAUSING A CONCISION AND SPRAINED NECK AND BACK, WEARING HER SEATBELT, I BELIEVE HER INJURIES HAPPENED BECAUSE NO AIRBAGS DEPLOYED

08/04/2016
Components: POWER TRAIN
Incident Date: 11/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,087.

08/04/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 06/05/2016
Crash: No
Fire: No
Summary

HAVE HAD MY FORD FOCUS JUST OVER 2 MONTHS. WHEN I BOUGHT IT NOTICED THAT IT SEEMED TO HESITATE WITH ACCELERATION AFTER I COME TO A COMPLETE STOP. TOOK IT BACK TO DEALER THEY ASSURED ME THAT THEY RESET MY TRANSMISSION AND EVERYTHING WOULD BE FINE. IT STILL HAS BEEN DOING IT. HAVE ANOTHER APPOINTMENT WITH DEALERSHIP TO SEE WHAT MY OPTIONS ARE. IT DOES WELL ON THE HIGHWAY BUT ON THE STREET OR REGULAR TRAFFIC IT DOES IT EVERY TIME. IT BOTHERS ME BECAUSE IVE BEEN ALMOST HIT A COUPLE TIMES BECAUSE IT SHAKES AND THEN GOES.

08/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2016
Crash: No
Fire: No
Summary

ACCELERATION ISSUES UP ACCELERATION IT FEELS AS IF THE FORD FOCUS IS STRUGGLING TO ACCEL WITH WORRIES ME SINCE I JUST BOUGHT IT NO EVEN A WEEK AGO. I THINK FORD NEEDS TO CHECK IN TO THE MULTIPLE DIFFERENT ISSUES BEING REPORTED ABOUT THESE CARS FOR BEING BASICALLY BRAND NEW I SHOULD NOT HAVE ISSUES ON ACCELERATION.

07/10/2016
Components: POWER TRAIN
Incident Date: 06/30/2016
Crash: No
Fire: No
Summary

AT TIMES UPON TAKE OFF, TRANSMISSION WILL STALL AND NOT GO EVEN THOUGH YOU ARE PRESSING ACCELERATOR. DOES NOT DO IT EVERY TIME STARTING OFF SO THEREFORE IS DANGEROUS ESPECIALLY IN TRAFFIC. ALSO TRANSMISSION QUIVERS AND CAN HEAR METAL GRINDING OR CLANGING AT TIMES. ON ONE OCCASION, WE WERE PULLING OUT OF INGLES ONTO HIGHWAY AND IT WOULD NOT GO EVEN WITH ACCELLARATOR BEING PUSHED , AND ALL OF SUDDEN IT PICKS UP AND GOES. THIS CANNOT BE NORMAL AS I HAVE BEEN TOLD BY MANUFACTURER. IF IT IS , IT'S DANGEROUS, ESPECIALLY IN TRAFFIC.

07/01/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K27FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND LOST POWER. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND SMOKE FUMES WERE NOTICED. THE PASSENGER RECEIVED A NECK INJURY FROM THE SEAT BELT AND THE CHILD BIT THEIR TONGUE UPON IMPACT. THE CONTACT WAS ALSO INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/30/16*LJ *JS

06/20/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE7FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT VARIOUS HIGH SPEEDS, THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE LOST POWER AND THE CHECK ENGINE AND HIGH TEMPERATURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN SENSORS AND WIRING WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

06/17/2016
Components: POWER TRAIN
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE IN PARK WITH THE VEHICLE TURNED OFF AND THE IGNITION KEY REMOVED, THE VEHICLE ROLLED AWAY AND THE RADIO CONTINUED TO OPERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT CLUTCH TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,675.

06/16/2016
Components: POWER TRAIN
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

FORD NEEDS TO ISSUE A FORMAL RECALL FOR THE AUTOMATIC TRANSMISSIONS IN ITS FOCUS MODELS. THERE IS A WIDE-SPREAD ISSUE WITH THE TRANSMISSION SKIPPING AND FORD IS AWARE. THE VEHICLE IS NOT SAFE!! I HAVE GOTTEN TWO "TRANSMISSION FAULT" ALARMS AND CANNOT SAFELY PULL OUT INTO TRAFFIC FROM A STOP. THE CAR STUTTERS AND SKIPS. FORD IS NOT DEALING WITH THIS. THEY MAKE FOCUS OWNERS WAIT 6-8 WEEKS FOR A PART BUT THAT DOESN'T REMEDY THE ISSUE. I UNDERSTAND THAT OTHER FORD FOCUS OWNERS WHO HAVE RECEIVED THE REPLACEMENT PART CONTINUE TO HAVE THE PROBLEM. FORD DOESN'T WANT TO ADMIT THAT THESE AUTO TRANSMISSIONS ARE FAULTY. THEY ARE HAZARDOUS. I CANNOT ACCELERATE OR PULL OUT INTO TRAFFIC WITHOUT THE FOCUS' TRANSMISSION STUTTERING AND SKIPPING. IT IS NOTSAFE. PLEASE MAKE FORD ADDRESS THIS ISSUE WITH THE FOCUS AUTO TRANSMISSION BEFORE SOMEONE GETS HURT. THEY NEED TO BUY-BACK THESE VEHICLES.

06/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE MECHANIC PERFORMED A SOFTWARE UPDATE FOR THE ECM MODULE. THE CONTACT STATED THAT THE REMEDY DID NOT COMPLETELY REPAIR THE FAILURE BECAUSE IT CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 15,000.

06/14/2016
Components: POWER TRAIN
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

WHEN ACCELERATING FROM A STOP AND LOW SPEED, THE CAR DOES NOT RESPOND RIGHT AWAY, SHAKES AND THEN JUMPS FORWARD. MERGING INTO TRAFFIC IS A CONCERN OF AM I GOING TO GET HIT. IN STOP AND GO TRAFFIC I HAVE TO SLAM ON THE BRAKES FROM HITTING THE CAR IN FRONT OF ME. IT IS IN THE DEALS KNOW AND THEY TOLD ME THIS IS A COMMON PROBLEM. THEY HAD TO ORDER A CLUTCH AND TOLD ME TO DRIVE THE CAR WHILE THE PART COMES IN. IT IS A SAFETY CONCERN. IT ONLY HAS 25,000 MILES AND IS AN AUTOMATIC.

06/08/2016
Components: POWER TRAIN
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

TWO WEEKS AFTER PURCHASING THE CAR IN OCTOBER 2015 THE TRANSMISSION STARTED RATTLING AND WOULD HESITATE AND SHUDDER IN TRAFFIC WHEN ACCELERATING AT LOW SPEEDS. THE FORD DEALER SAID IT WAS WITHIN SPECS. THE PROBLEM IS INTERMITTENT . IN MARCH, 2016 IT FELL OUT OF GEAR WITH MY WIFE ON A TRIP TO CHARLOTTE. THE LOCAL FORD DEALER REPLACED THE TRASMISSION CONTROL MODULE AND DID OTHER WORK ON IT. IT APPEARED OK FOR ABOUT TWO WEEKS AND THE SHAKING, SHUDDERING STARTED AGAIN, OUR LOCAL DEALER SERVICE DEPARTMENT SAID, IT DROVE NORMAL. WITHIN THE LAST THREE WEEKS IT HAS DROPPED OUT OF GEAR THREE TIMES WHEN STOPPED ON A HILL AND TAKING MY FOOT OFF THE BRAKE TO STEP ON THE GAS. THIS CAUSED IT TO ROLL BACK SLIGHTLY. FORD CUSTOMER SERVICE TOLD ME THEY CAN'T HELP ME BECAUSE IT DOESN'T QUALIFY UNDER THE LEMON LAWS. BECAUSE THIS TRANSMISSION PROBLEM HAS BECOME WELL KNOWN THE TRADE IN VALUE AT THE DEALER IS ONLY $9000. MY WIFE IS AFRAID TO DRIVE IT. I THINK FORD IS HESITANT TO RECALL AND REPLACE THE TRANSMISSION BECAUSE THE DRY, DUAL CLUTCH DESIGN GIVES THEM BETTER FUEL EFFICIENCY AND THEY WOULD HAVE TO COMPENSATE OWNERS FOR WORSE GAS MILEAGE. WHAT GOOD IS GAS MILEAGE IF WE DON'T TRUST THE CAR AND FEEL IT ISN'T SAFE. WE HAVE FIVE FORD VEHICLES, TWO TRUCKS, ONE WITH 305,000 MILES ON IT, A 97 COBRA, A 2007 FOCUS WITH 275,000 MILES ON IT THAT DRIVES LIKE A NEW CAR AND THE ONLY ONE WITH A SERIOUS PROBLEM IS THIS NEW 2015 FOCUS THAT NONE OF US FEEL SAFE DRIVING. APPARENTLY FORD WILL HAVE TO BE FORCED INTO CORRECTING THE PROBLEM BY NHTSA OR CIVIL SUITS. I DO NOT WANT TO SUE THEM, I HAVE BEEN A LOYAL FORD CUSTOMER AND I WANT THEM TO PERMANENTLY FIX THE TRANSMISSION.

06/01/2016
Components: POWER TRAIN
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XFL******
Summary

I POWERED ON THE CAR, SELECTED DRIVE OR REVERSE, AND PRESSED THE ACCELERATOR BUT THE CAR DID NOT MOVE. THE GREEN CAR WITH THE ARROWS INDICATING THAT THE CAR IS READY WAS ILLUMINATED AND THE HANDBRAKE WAS RELEASED. THE LIGHT IN THE INSTRUMENT CLUSTER CORRECTLY SHOWED THE GEAR THAT THE LEVER WAS IN, AND WHEN IN REVERSE THE BACKUP CAMERA CAME ON AS USUAL. THERE HAVE BEEN THREE INSTANCES OF THIS MALFUNCTION HAPPENING IN THE PAST TWO WEEKS. WHICH PROMPTED ME TO TAKE IT INTO THE LOCAL FORD SERVICE SHOP. FORD ENGINEERING HAS KNOWN ABOUT THE ISSUE SINCE OCTOBER OF 2015, AND HAS NO ESTIMATION OF A SCHEDULED FIX. THEY HAVE GIVEN INSTRUCTIONS TO TURN OFF AND ON THE CAR UNTIL IT IS ABLE TO DRIVE (USUALLY TAKES 3 OR 4 CYCLES). WHEN PARKED ON A SLOPE IT ACTS LIKE THE TRANSMISSION IS IN NEUTRAL (WHEN IN DRIVE OR REVERSE) SO THE CAR WILL ROLL UNINTENTIONALLY. THIS IS A SAFETY CONCERN BECAUSE THERE IS NO INDICATION THAT THE CAR IS MALFUNCTIONING UNTIL IT DOESN'T MOVE OR IT ROLLS UNINTENTIONALLY. ALSO THE RANDOMNESS OF THE MALFUNCTIONS DOES NOT GIVE ME PEACE IN MIND, AS IT IS MY PRIMARY TRANSPORTATION AND ONLY CAR I OWN.

06/01/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XFL******
Summary

A COMMON PROBLEM WITH THE FRONT GRILLS COMING LOOS AND POPPING OUT WHEN DRIVING, CREATING A SAFETY ISSUE. WHILE THE GRILL IS LARGELY COSMETIC IF IT FALLS OUT AND IS RUN OVER OR HITS ANOTHER VEHICLE IT CAN POSE A SAFETY RISK. NOTICED THIS HAPPENING ON MY OWN CAR AND GOOGLED IT, HUNDREDS OF OTHERS HAVE ALSO REPORTED THE SAME ISSUE, NO RECALL OR EVEN TSB.

05/27/2016
Components: POWER TRAIN
Incident Date: 05/26/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STATIONARY, THE VEHICLE SPUTTERED AND HAD DELAYED ACCELERATION AT A STOP LIGHT. IT WAS DIAGNOSED THAT THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,400.

05/24/2016
Components: POWER TRAIN
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21FL******
Summary

THE VEHICLE TRANSMISSION TRIPS, JUMPS, STALL, ETC WHILE DRIVING. IT MAY CAUSE THE CAR TO GO SLOWLY OR TOO FAST IN A MANNER THAT MAY CAUSE AN ACCIDENT WITH THE BACK OR FRONT CAR. DEALER SERVICE SAYS THAT IT IS NORMAL WITHOUT DRIVING THE CAR ON THE ROAD.

05/16/2016
Components: POWER TRAIN
Incident Date: 05/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28FL******
Summary

THIS ENGINE ON THIS VEHICLE SPUTTERS AND HESITATES ON TAKE OFF . AS I CONTINUE TO DRIVE IT TENDS TO CHOKE OR LIKE THE TRANSMISSION IS NOT CHANGING GEARS. I TOOK IT TO THE SERVICE DEPT TWICE AND WAS TOLD THAT THE ELECTRONIC ENGINE HAS TO TO USED TO MY HANDLING THE VEHICLE THAT WAS AFTER 1600 MILES. IT NEVER STRAIGHTENED OUT SO I TOOK IT BACK AT 6000 MILES AND THE SAVE SERVICE ATTENDENT TOLD ME AGAIN THAT IT WAS STILL GETTING USED TO ME. WELL I'M AT 7600 MILES AND IT SPUTTERS, TENDS TO CHOKE WHILE DRIVING ON THE FREEWAY AND WHEN I GET TO A STOP IT DRIVES LIKE IT NEEDS A TUNE-UP. I WILL TAKE IT IN AGAIN TO SEE WHAT HAPPENS

05/11/2016
Components: POWER TRAIN
Incident Date: 11/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

CAR IS AT 18K MILES. TRANS HAS BEEN SHUDDERING, HESITATING UPON ACCELERATION & MAKING GRINDING NOISES. DEALER "RECALIBRATED" 2 TIMES AND NOW SAYS I NEED A CLUTCH FOR WHICH I HAVE BEEN WAITING 9 WEEKS. BELIEVE THAT FORD DEALER IS HOPING I MISS NJ 24K LEMON LAW LIMITATION. FEARFUL OF LONG DISTANCE TRAVEL SINCE DON'T KNOW IF CAR WILL STOP SHIFTING. PROBLEM IS EVIDENT AT STOP AND GO TRAFFIC.

05/10/2016
Components: POWER TRAIN
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS JERKING AND HESITATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,342.

05/03/2016
Components: POWER TRAIN,ENGINE
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29FL******
Summary

MY 2015 FORD FOCUS' TRANSMISSION STARTED TO "SHUDDER" WITH A JERKING MOTION WHEN ACCELERATING AT LOW RPM. ALSO I'VE EXPERIENCED A LOSS OF POWER/DELAYED ACCELERATION WHEN I PRESS THE GAS PEDAL, ESPECIALLY WHEN GOING UP A HILL, CAUSING THE CAR TO NOT ACCELERATE FOR ABOUT TWO SECONDS WHEN I NEED IT. THERE WAS A MESSAGE "TRANSMISSION OVERHEATING", THEN "PRESS BRAKE PEDAL" WHEN I WAS IDLING IN HEAVY TRAFFIC ON THE FREEWAY. I HAD THE CAR TOWED TO SERRAMONTE FORD WHERE I BOUGHT IT, AND BILL THE SERVICE PERSON TOLD ME THAT "FORD FOCUS' ARE SUPPOSED TO SHUDDER, BUT THAT IT PROBABLY HAD A BAD DOUBLE-CLUTCH THAT NEEDED TO BE REPLACED, AND THAT THERE WAS A 12-WEEK BACK ORDER FROM THE MANUFACTURER, AND THAT THEY WOULD REPROGRAM THE COMPUTER AND THAT SHOULD HELP THE SHUDDER PROBLEM AS A TEMPORARY FIX. I HAD AN APPOINTMENT THAT I WAITED FOUR DAYS FOR, THEN HE TOLD ME THE DAY OF THE APPOINTMENT THAT IT WOULD BE 3-7 DAYS BEFORE HE COULD LOOK AT IT. WHEN I CALLED BILL THREE TIMES 3DAYS IN A ROW TO SEE IF IT WAS FIXED AND HIM IGNORING THE MESSAGES, HE CALLED ON THE 5TH DAY SAYING MY CAR WAS READY. I WENT TO PICK IT UP AND HE SAID IT STILL MIGHT HAVE A LITTLE BIT OF A SHUDDER AND THAT IT WAS NORMAL AND THAT IT WAS SAFE TO DRIVE MY CAR. HE ONLY LISTED THAT I COMPLAINED OF A SHUDDER ON THE WORK ORDER, NEVER PUT DOWN THAT ANY REPAIR PARTS WERE ORDERED OR ON BACK ORDER, AND MADE IT LOOK LIKE THERE WAS ONLY AN INSPECTION ALONG WITH AN OIL CHANGE. I DROVE MY SHUDDERING CAR HOME, PERTURBED AT THEY'RE INADEQUACY. I RECEIVED AN E-SURVEY FROM THE DEALERSHIP AND I GAVE THEM THE POOR GRADE THAT WAS WARRANTED. WITHIN 30 MINUTES, SERVICE DIRECTOR HENRY CALLED SAYING HE'D HAVE THE CLUTCH IN ONLY 8 WEEKS TO APPEASE ME, BUT THAT I'D HAVE TO KEEP CALLING FOR UPDATES. I DON'T FEEL SAFE DRIVING IT, FEARFUL OF IT STALLING WHEN I NEED POWER CRITICALLY. FAULTY CAR THAT NEEDS RECALL AMONG MANY FOCUSES.

04/27/2016
Components: POWER TRAIN
Incident Date: 04/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

PURCHASED 1 MONTH AGO. AT 1000 MILES THE CAR BEGAN TO HESITATE, LURCH AND JERK. ONE TIME TRYING TO MAKE A RIGHT ON RED, I PRESSED THE GAS TO GO AND IT WENT, THEN STOPPED, AND THEN CONTINUED AS IF I HIT THE BRAKE PEDAL. MY RIGHT FOOT WAS ON THE GAS PEDAL THE WHOLE TIME. A CAR WITH 1000 MILES SHOULD NOT BE DOING THIS AT ALL.

04/20/2016
Components: POWER TRAIN
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24FL******
Summary

TL* THE CONTACT STATED THAT A 2015 FORD FOCUS WAS RENTED FROM ENTERPRISE RENTAL CAR. WHEN THE VEHICLE WAS PLACED IN THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY. THE CONTACT WAS INFORMED BY ENTERPRISE RENTAL CAR THAT THE TRANSMISSION WAS REPLACED AND STATED THAT THE VEHICLE NORMALLY OPERATED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,440.

03/08/2016
Components: POWER TRAIN
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED EACH TIME THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,980.

02/29/2016
Components: POWER TRAIN
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29FL******
Summary

PURCHASED THIS CAR AT THE END OF MAY 2015, THE CAR STARTED JERKING AND SHUTTERING IN JUNE, I DO NOT FEEL SAFE IN THIS CAR SOMETIMES I AM AFRAID WHEN BACKING UP OR TAKING OFF THAT I WILL JERK AND HIT SOMEONE. I REALLY WISH I DID MORE RESEARCH ON THIS CAR BEFORE PURCHASING AND ALSO THAT THE DEALERSHIP WOULD SHARE THIS INFO SO YOU MAKE A CHOICE ON BEING APART OF A EXPERIMENT OF DRIVING WITH A WHATS SUPPOSED TO BE DUAL CLUTCH. FOR A FIRST TIME BUYING A BRAND NEW CAR THIS IS MY WORST EXPERIENCE. I HAVE FILED THE LEMON LAW TWICE BECAUSE I DO BELIEVE THIS PROBLEM FITS THE CRITERIA TO FILE. ITS VERY SCARY DRIVING WITH MY SON IN THE CAR I CONSTANTLY PRAY BEFORE I DRIVE THE CAR. ON THE HIGHWAY AND IN TRAFFIC IS THE SCARIEST YOU JUST NEVER KNOW WHAT THE CAR WILL DO. I DON'T KNOW WHAT TO DO AT THIS POINT. I HAVE TAKEN IT TO 3 DIFFERENT FORD DEALERSHIPS ON SEVERAL DIFFERENT OCCASIONS. FIRST I WAS TOLD I NEED TO BREAK IT IN AND DRIVE 1000 MILES AFTER THAT IF IT STILL HAPPENS BRING IT IN SO I DID. THE CAR HAD 2 RECALLS ONE I WAS TOLD WOULD FIX THE PROBLEM BUT IT DIDN'T. FORD WAS SURE MY CAR STOPPED JERKING THEY THOUGHT THEY FIXED IT. I TOOK IT TO ANOTHER FORD THEY TEST DROVE AND TOOK A LOOK AT SAID THE PROBLEM WAS THE CLUTCH ASSEMBLY LINE IS SLIPPING. SO THEY ORDERED A NEW CLUTCH AND PUT IT IN. ONCE AGAIN I WAS TOLD AFTER 1000 MILES IF THE JERKING IS STILL THERE THEN BRING IT IN SO I DID BUT OF COURSE THE DEALERSHIP TOLD ME THEY GET SO MANY CALLS ABOUT THIS PROBLEM AND AT FIRST THEY DIDN'T WANT TO GIVE ME THE TIME OF DAY SINCE THE PART IS ON BACK ORDER AND THERE NOTHING THEY COULD DO FOR ME, I TOLD HIM JUST HAVE SOMEONE DRIVE IT. ANOTHER SERVICE REP DROVE IT BUT SAID HE DIDN'T FEEL ANYTHING JUST THE NORMAL JERKING. I KNOW HOW IT FEELS TO BE IN A MANUAL CAR AND THE FORD FOCUS ISN'T IT. THIS CAR WHEN TAKING OFF , SLOWING DOWN AND PICKING BACK UP FEELS LIKE IT WILL BREAK DOWN.

02/20/2016
Components: POWER TRAIN
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21EL******
Summary

SHUTTERING, GRINDING AND JERKING OF TRANSMISSION UPON ACCELERATION. ALSO BOGGING DOWN AND STALLING. THIS HAPPENS WHEN TURNING A CORNER, TAKING OFF FROM AN INTERSECTION AND MERGING ONTO THE HIGHWAY. I FEEL UNSAFE DRIVING THIS CAR.

02/18/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20FL******
Summary

THE CAR LURCHES FORWARD, EXPERIENCES DELAYED ACCELERATION ALL THE TIME, DELAYED DOWNSHIFTING AND VEHICLES THAT HAVE TROUBLE STOPPING. IT IS SCARY WHEN I GO TO PULL OUT AND THE CAR JUST REVS AND DOES NOT MOVE I STEP ON GAS IT WILL SLOWLY GO, THEN IT WILL JUST REV. SEVERAL TIMES I HAD TO PULL TO SIDE OF SHOULDER TO GET OUT OF THE WAY BECAUSE THE CAR WAS NOT ACCELERATING. SCARY WHEN MY KIDS ARE IN THE CAR. IT DOES IT ON A WEEKLY BASES. I HAVE TAKEN IT IN SEVERAL TIME BUT THEY SAY SORRY IF THEY CANT SEE THE CAR DOING IT THEY CANT FIX IT. THIS IS A SAFETY HAZARD WHEN THE CAR DOES NOT ACCELERATE TO MOVE.

02/13/2016
Components: SUSPENSION,STRUCTURE
Incident Date: 02/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3L98FL******
Summary

DRIVER WAS MAKING AN UNPROTECTED LEFT TURN INTO STOPPED TRAFFIC ON A CITY STREET. AS HE WAS TURNING SOUTH (AT APPROXIMATELY 5 MPH) A NORTH BOUND VEHICLE STRUCK IN THE FRONT DRIVER'S SIDE QUARTER PANEL. THE UNIFRAME WAS DAMAGE AND THE WHEEL WELL WAS PUSHED INTO THE ENGINE COMPARTMENT, DAMAGING MOST OF THE ENGINE COMPONENTS. NONE OF THE AIRBAGS DEPLOYED.

02/05/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/20/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F2XFL******
Summary

AFTER STOPPING TO GET GAS ON I-80 AT A SERVICE AREA IN INDIANA WITH THE CAR IN PARK AND NOT RUNNING THE ENGINE CAUGHT ON FIRE. THE CAR IS A NEW VEHICLE, STILL UNDER WARRANTY WITH ABOUT 5,000 MILES ON IT. FORD DETERMINED THAT THE FIRE WOULD NOT BE COVERED BY WARRANTY. THEY OFFERED NO PROOF, AND STATED THAT WE COULD NOT APPEAL THE CASE.

01/11/2016
Components: ENGINE
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26EL******
Summary

THE FORD FOCUS STUTTERS AT STARTUP WHEN THE ENGINE IS WARM THE CAR GETS WORSE. THE CAR WILL STALL AND IS EXTREMELY DANGEROUS. FORD HAS NO FIX THEY JUST TELL ME IT IS A MANUAL TRANSMISSION IN AN AUTOMATIC CAR. I HAVE TRIED PREMIUM FUEL NOTHING HELPS. THIS IS MY DAUGHTERS FIRST CAR AND I AM AFRAID FOR HER LIFE

12/28/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XFL******
Summary

I WAS DRIVING ON A MAJOR ROAD AT SPEEDS OF 50MPH WHEN CAR LOST ALL POWER TO THE WHEELS AND TRANSMISSION SLIPPED. I WAS LEAVING A MALL PARKING LOT AND ACCELERATING WHEN THE CAR JERKED DANGEROUSLY AND STOPPED ACCELERATING CAUSING ME TO LOOSE SPEED AND CONTROL OF THE VEHICLE. PROBABLE CAUSE: TRANSMISSION FAILURE OR DISCONNECT.

12/11/2015
Components: POWER TRAIN
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

I PURCHASED MY CAR WITH 12 MILES ON IT.THE TRANSMISSION SHUDDERED AND LAGGED FROM STARTING POINT.COUPLE WEEKS AFTER I BOUGHT IT, I WAS DOING 70 ON THE FREEWAY,IT DOWN SHIFTED TO 4TH GEAR.THE TRANS WAS IN D AND 4TH AT THE SAME TIME.I CALLED FORD AND THEY SAID TO HAVE IT TOWED,IT MAY NOT BE SAFE TO DRIVE.WAS TOLD BY THE DEALERSHIP IT WAS A FAULTY BATTERY,THEY REPLACED IT.THE TRANS CONT TO SHUDDER FROM STARTING, AND LAGS BETWEEN GEARS.A MONTH LATER,I WAS AT A STOP LIGHT AND THE TRANS SHOWED IT WAS IN D, BUT FIRST GEAR STARTED FLASHING.I TOOK VIDEO OF IT.I TOOK IT TO DEALERSHIP AFTER CALLING FORD.THE DEALERSHIP RECALIBRATED THE TRANS.THE TRANS CONT TO SHUDDER AND LAG,I CALLED FORD FOR THE 3RD TIME.I WAS TOLD BY THE AREA MANAGER THAT THIS IS NORMAL FOR THIS TRANS.I LET HER KNOW THAT I FEEL UNSAFE IN A VEHICLE WHERE THE TRAN SHUDDERS AND LAGS.SHE STATED TAKE IT TO THE DEALERSHIP AND SHE WOULD PUT IN A FOR A "GOOD FAITH VEHICLE EXCHANGE".I TOOK IT TO THE DEALERSHIP,THEY REPLACED THE TRANS MODULE.STILL HAVING THE SAME ISSUES.CALLED FORD TO FIND OUT STATUS ON MY EXCHANGE (I LET HER KNOW I WASN'T LOOKING FOR AN UPGRADE, I WANTED THE SAME CAR IN A MANUAL,WHICH IS A DOWN GRADE) WAS TOLD IT WAS DENIED.I ASKED FOR A REASON,THEY WOULD NOT GIVE ME ONE.I ASKED FOR HER SUPERVISOR.SHE CALLED ME AND STATED REQUEST WAS REVIEWED AND IT STANDS.I ASKED WHY IT DENIED, AND WHAT THEY CHECK WHEN MAKING DECISION.SHE STATED COULD NOT GIVE ME ANY INFORMATION BECAUSE ITS PROPRIETARY.SHE SAID I SHOULD HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE TRANS WOULD REACT THAT WAY.SHE ALSO TOLD TO TAKE IT BACK TO WHERE I BOUGHT IT,SEE IF THEY WILL TAKE IT AS A TRADE ON SOMETHING ELSE.THE DEALERSHIP WE BOUGHT IT IS 6 HOUR DRIVE,THERE IS SNOW IN THE MOUNTAINS THAT WE WOULD HAVE TO CROSS.CAR CURRENTLY HAS 5300 MILES ON IT.FIRST TIME WAS 2088 MILES, OCT 15.2ND TIME 3095 MILES,NOV 11,3RD TIME 5158 MILES, DEC 7.

12/01/2015
Components: AIR BAGS
Incident Date: 11/30/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

FRONTAL IMPACT, KNEE AIRBAG DEPLOYED, STEERING WHEEL AIRBAG DID NOT. CONTACTED STEERING WHEEL. VEHICLE IN MOTION, HIGHWAY.

11/18/2015
Components: POWER TRAIN
Incident Date: 11/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29FL******
Summary

EVER SINCE I BOUGHT THE CAR I THOUGHT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, BUT IT BEING A NEW CAR AND A NEW SYSTEM WE THOUGHT THAT MAYBE THIS IS JUST HOW THE CAR WORKS.. FAST FORWARD TO AROUND 20K MILES MY CAR NOW NEEDS A NEW CLUTCH.. IT WILL NOT SHIFT PROPERLY IT WILL SHUTTER, IT WILL STALL IT MAKES GRINDING NOISE WHILE INCREASING SPEEDS AND SHIFTING.. THIS CAR IS NOT SAFE AND I DON'T DEL COMFORTABLE DRIVING IT OR PUTTING MY KIDS IN IT, THE DEALERSHIP TOLD ME IT WILL TAKE 4-6 WEEKS FOR MY NEW CLUTCH TO ARRIVE BUT IT'S OK TO DRIVE MY CAR IT WON'T CAUSE ISSUES UNLESS IT STARTS TO STALL.. IF THIS CAR WAS TO STALL WHILE ON A FREEWAY OR OR GOING AT FAST SPEEDS THIS COULD CAUSE AN ACCIDENT AND PUT MINE AND MY CHILDREN'S LIFE IN DANGER.

11/13/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23FL******
Summary

I BOUGHT THIS CAR LESS THAN 6 MOS. AGO. IT HAS HAD 2 RECALLS SO FAR. THE TRANSMISSION HAS A PROBLEM. IT JUMPS AND ACTS LIKE IT IS GOING TO DIE. TWICE WHEN I HAVE STARTED IT THERE WAS A KNOCKING LIKE THE ENGINE HAD SOMETHING WRONG. WHEN I CHANGED THE GEAR THE KNOCKING QUIT. WHEN I RUN THE HEATER THERE IS A BURNING SMELL. I TOOK IT IN AND TOLD THEM I WAS AFRAID TO DRIVE IT AND THEY DID THE RECALLS THEN TOLD ME THEY COULDN'T MAKE IT DO THE OTHER THINGS I HAD MENTIONED. I ASK THEM TO PUT ME IN SOMETHING ELSE AND THEY SAID I WOULD HAVE TO PAY $400.00-$500.00 A MONTH PAYMENT. I BELIEVE FORD KNEW OF THIS PROBLEM BUT CONTINUES TO SELL THEM SO WHEN PEOPLE COMPLAIN THEY CAN CHARGE THEM MORE MONEY. I AM A 55 YEAR OLD WOMAN THAT DRIVES 120 MILES A DAY BACK AND FORTH TO WORK. WHEN I GET OFF WORK I DRIVE HOME IN THE DARK. I AM AFRAID TO DRIVE THIS CAR!!! FORD WON'T DO ANYTHING ABOUT IT! SOMEONE IS GOING TO GET KILLED IN THIS CAR BECAUSE OF THE ENGINE HESITATION. I PICKED IT UP AND NOW IT IS WORSE! WHEN I TURN THE CORNER IT DOES THAT JERKING THING NOW LIKE IT IS GOING TO DIE. I HOPE YOU CAN HELP PROTECT CONSUMERS . THE JERKING HAPPENS WHEN YOU ARE DRIVING, TAKING OFF AND NOW EVEN WHEN YOU ARE TURNING. THE KNOCKING NOISE THE FIRST TIME WAS WHEN I WAS BACKING UP AND THE SECOND TIME WAS WHEN IT WAS IN PARK AND I HAD JUST STARTED IT.

11/12/2015
Components: STEERING
Incident Date: 11/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

11/09/2015
Components: POWER TRAIN
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 10 MPH, THE VEHICLE JERKED BEFORE MOVING FORWARD. WHILE AT A STOP ON AN INCLINE AND ATTEMPTING TO ACCELERATE, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.

11/05/2015
Components: WHEELS
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21FL******
Summary

11/4/15 MY WIFE WHILE DRIVING IN HER WORK PARKING LOT AT A SPEED OF APPROXIMATELY 10 MPH EXPERIENCED A TIRE BLOWOUT ON THE LEFT FRONT TIRE. THE BLOWOUT CAUSED A SMALL TEAR IN THE TIRE AT THE SEAM WHERE THE SIDEWALL JOINS THE TREAD. WE COULD FIND NO EVIDENCE OF ANYTHING OTHER THAN A DEFECT IN THE TIRE WHICH COULD HAVE ATTRIBUTED TO THE BLOWOUT. IT WAS ACCOMPANIED BY A LOUD NOISE AND IMMEDIATELY LOSING ALL AIR PRESSURE IN THE TIRE. THE TIRE IS A CONTINENTAL CONTIPRO CONTACT SIZE 215/55 R 16 93H | DOT NUMBER CNB3 WBPC 0615.

10/26/2015
Components: POWER TRAIN
Incident Date: 10/22/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F22FL******
Summary

TL* THE CONTACT RENTED A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE OFF AND THE KEY IN THE IGNITION. THE CONTACT EXITED THE VEHICLE AND TWO PASSENGERS REMAINED IN THE VEHICLE. THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,650.

10/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R49FL******
Summary

ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY.

09/20/2015
Components: POWER TRAIN
Incident Date: 09/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26FL******
Summary

2015 FORD FOCUS HAS THE OPTIONAL POWERSHIFT SIX SPEED AUTOMATIC TRANSMISSION. WHEN SLOWLY STARTING FROM LOW SPEED 20 MPH WITH LIGHT THROTTLE, THE ENGINE REVS TO 6000 RPM AND THE VEHICLE BARELY MOVES.THIS CREATES A HAZARDOUS CONDITION AND HAS RESULTED IN NEAR MISSES. I HAVE ALSO OBSERVED THIS AT FREEWAY SPEEDS WHERE THE SUDDENLY LOSES SPEED, BUT THE ENGINE IS STILL AT HIGH RPM (AGAINST THE REV LIMITER). ONLY BY MANUALLY SHIFTING THE TRANSMISSION INTO NEUTRAL AND THEN BACK TO DRIVE, CAN VEHICLE SPEED BE RETURNED.THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP THREE TIMES AND THE TRANSMISSION COMPUTER HAS BEEN RE-FLASHED TWICE. FORD ENGINEERING HAS BEEN CONTACTED BY DEALER AND THEY HAVE NO SOLUTION. A DATA LOGGER FROM THE DEALERSHIP HAS BEEN USED TO RECORD THREE INSTANTS THAT HAVE OCCURRED. THIS IS AN EXTREMELY DANGEROUS CONDITION AND MAKES THE THE VEHICLE UNSAFE TO BE DRIVEN. IT WILL ONLY BE A MATTER OF TIME BEFORE A SERIOUS ACCIDENT OCCURS. BECAUSE OF THIS CONDITION, WE ARE USING ANOTHER VEHICLE FOR TRANSPORTATION UNTIL THIS CONDITION CAN BE CORRECTED.

09/14/2015
Components: STEERING,WHEELS
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 26 MPH, THE STEERING WHEEL SEIZED AND THE PASSENGER SIDE WHEELS MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 216,000.

09/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XFL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. AFTER REMOVING THE KEY FROM THE IGNITION IN THE OFF POSITION, THE ENGINE REMAINED RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 11/06/15*LJ THE CONSUMER STATED A MONTH AFTER THE RECALL WAS PERFORMED, THE VEHICLE WOULD NOT TURN OFF WHEN THE KEY WAS REMOVED FROM THE IGNITION. UPDATED 12/09/15. *JB

09/08/2015
Components: VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27EL******
Summary

WHEN ACCELERATING THE TRANSMISSION IS STUTTERING, GRINDING AND PERFORMING POORLY. FORD SAID THAT THIS IS HAPPENING BECAUSE "I DRIVE TOO CAREFULLY, THE TRANSMISSION IS DESIGNED TO BE DRIVEN AGGRESSIVELY AND WILL GET STUCK BETWEEN GEARS UNLESS YOU 'FLOOR IT'".

09/07/2015
Components: STEERING
Incident Date: 08/30/2015
Crash: No
Fire: No
Summary

I RENTED THIS NEW 2015 FOCUS SEDAN FROM HERTZ AT MIAMI INTL AIRPORT TO DRIVE 280 MILES HOME TO OCALA, FL. THE ENTIRE WAY, THE STEERING GRABBED, SLIPPED AND HAD A DIFFICULT TIME STAYING IN ONE LANE, THE STEERING PULLED TO THE LEFT AND TO THE RIGHT IN A JERKY DANGEROUS MANNER. WE WERE LITERALLY SCARED TO DRIVE THE FOCUS BUT HAD TO IN ORDER TO GET BACK HOME THAT NIGHT. I WOULD NEVER DRIVE ANOTHER FOCUS 2015, AND I AM A FORMER DOT EMPLOYEE.

08/28/2015
Components: STEERING
Incident Date: 08/25/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 900.

08/19/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26EL******
Summary

I WAS ATTEMPTING TO CROSS A BUSY HIGHWAY. WHEN I ACCELERATED THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR IN ORDER FOR THE VEHICLE TO RESPOND ALMOST CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. THIS SLUGGISHNESS CONTINUED AS WELL AS HARD JOLTING FORWARD SHIFTS AFTER INITIAL ACCELERATION AND EVENTUALLY A FORWARD JERKING LOUD DOWNSHIFT NOISE WHEN STOPPING. THESE PROBLEMS CONTINUED, VEHICLE WAS TAKEN TO DEALERSHIP. THEY ACKNOWLEDGE IT IS A TRANSMISSION PROBLEM BUT REFUSE TO COVER IT.

08/13/2015
Components: STRUCTURE
Incident Date: 08/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XFL******
Summary

MANY OF THE FORD FOCUS ST 2015 MODELS HAVE PROBLEMS WITH THE FRONT GRILL POPPING OUT. THIS CREATES A SAFETY ISSUE IN THE EVENT THE GRILL POPS OUT WHILE DRIVING WHICH COULD THEN DAMAGE THE CAR, PUNCTURE TIRES, OR HIT OTHER VEHICLES, DRIVERS, OR MOTORCYCLIST WHO MAY BE FOLLOWING THE VEHICLE. AFTER SUBMITTING TO AN INSPECTION, OFFERING PHOTO'S, AND EVEN WEB LINKS TO 100'S OF OTHERS HAVING THE SAME PROBLEM FORD HAS NO TSB OR STATED FIX. ACCORDING TO THE DEALER THE VEHICLE SHOULD BE BROUGHT IN AND THE BODY DEPARTMENT FIND SOME WAY TO ANCHOR IN THE GRILL ON AFFECTED VEHICLES. THIS IS ABSOLUTELY UNSAFE AND RIDICULOUS FOR BRAND NEW VEHICLES.

08/04/2015
Components: POWER TRAIN
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22FL******
Summary

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHEN ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. MA 10/19/15 *CN

08/02/2015
Components: SERVICE BRAKES
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3FE3FL******
Summary

VEHICLE IS A MANUAL TRANSMISSION AND PARKING BREAK MALFUNCTIONED. PARKING BREAK IS NEEDED TO BE ON DUE TO SLIGHT DECLINE INTO THE GARAGE. VEHICLE COLLIDED WITH GARAGE WALL DAMAGING BACK LEFT LUMINESCENT LIGHTS, BUMPER, AND TRUNK OF THE VEHICLE. THE GARAGE WALLS ARE CONSTRUCTED OF CONCRETE AND ONLY DAMAGE VISUALLY PRESENT IS PAINT TRANSFER FROM THE VEHICLE TO THE WALL. ANY SOONER AND THE INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITY AS GROCERIES FROM THE STORE WERE RECENTLY UNLOADED FROM THE CAR.

07/31/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R43FL******
Summary

ON SEVERAL OCCASIONS WHEN I WAS SLOWING DOWN TO A STOP BEFORE A RED TRAFFIC LIGHT, THE CAR JERKED FORWARD LIKE I WAS BEING REAR-ENDED. SEVERAL TIMES I WAS GOING OVER A MAN-HOLE COVER; THE LAST TIME I WAS GOING OVER THE RAIL TRACKS. IT SHOCKED ME AS I THOUGHT THE CAR WAS HIT FROM BEHIND, AND ESPECIALLY WHEN I WAS TRYING TO STOP AND THE WHEELS JUST SPUN FASTER. LUCKILY I HAD ENOUGH DISTANCE IN FRONT AND DIDN'T HIT ANY CAR IN FRONT OF MINE.

06/29/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20FL******
Summary

I TRADED THIS VEHICLE IN FROM A 2012 FORD FIESTA, WHICH AFTER THREE YEARS HAD BECOME A ROLLING DISASTER, FROM THE FAULTY TRANSMISSION TO THE ALWAYS-DYING BATTERY AND TWO RECALLS. THE DEALER ASSURED ME THE 2015 FOCUS WAS REDESIGNED AND MUCH BETTER. I'LL ADMIT IT DRIVES MUCH BETTER, IS ROOMIER, AND NO JERKING IN THE TRANSMISSION LIKE THE FIESTA'S "AUTOMATED MANUAL" TRANSMISSION DID. BUT NOW WHEN THE VEHICLE GETS HOT, I SMELL AN OVERWHELMING SMELL OF SOMETHING BURNING, ALMOST LIKE A GASKET, RUBBERY TYPE SMELL. I DON'T KNOW IF IT'S BRAKES, ENGINE OIL, WHAT. I TOLD THE SERVICE DEPT. ABOUT IT, BUT THEY SAID WITH JULY THEY WERE SHORT OF HELP WITH VACATIONS, AND SINCE THE CAR ONLY HAD 500 MILES ON IT, I HAD "PLENTY OF TIME" ON THE WARRANTY, NOT TO WORRY ABOUT IT. THEY SAID TO LET IT BREAK IN AT LEAST ANOTHER 500 MILES. SO FAR I'VE NOT HAD SMOKE, STARTING OR STALLING PROBLEMS LIKE OTHERS HAVE REPORTED. I HAVE BROKEN IN LOTS OF BRAND NEW CARS IN MY LIFETIME, AND NEVER, EVER HAD A BURNING SMELL. I CONTACTED FORD CUSTOMER SERVICE AND GOT THE USUAL NONSENSE OF "WE'LL ESCALATE THIS ISSUE WITH YOUR LOCAL DEALER," AND LIKE THE FIESTA, NOTHING. ....UPDATED 11/13/15 *BF THE COMPLAINT HAS SINCE BEEN RESOLVED. THE LOCAL FOR DEALER PERFORMED A THOROUGH CHECK OF THE VEHICLE AND ADJUSTED THE CLIMATE CONTROL. UPDATED 11/17/15. *JB

06/25/2015
Components: POWER TRAIN
Incident Date: 03/02/2015
Crash: No
Fire: No
Summary

MY FATHER BOUGHT A FORD FOCUS, AFTER DRIVING MINE AND LIKING IT SO WELL, IN FEB/MARCH OF THIS YEAR. HE TOOK IT BACK FOR TRANSMISSION WHINING. HE WAS A MECHANIC IN THE ARMED FORCES AND KNOWS THE SOUND, AND CHUCK ANDERSON FORD SAID THAT IT WAS A BEARING PROBLEM AND THEY "FIXED" IT. HE PICKED UP THE CAR AND THE TRANSMISSION STILL MADE THE SAME WHINING SOUND. A FEW WEEKS WENT BY AND THE NOISE WAS LOUDER SO DAD CALLED AGAIN. AT THIS POINT I GOT INVOLVED AND MADE A CLAIM TO FORD, ON 3/11/2015. I EXPLAINED TO JAMES THAT I WAS CONCERNED FOR MY 79 YEAR OLD FATHERS SAFETY IF THE TRANSMISSION COMPLETELY FAILED. HE TOLD ME THAT THERE WAS "DRIVEABILITY CONCERNS" WITH THE TRANSMISSION. DAD, AGAIN, HAD PROBLEMS WITH IT AND THE DEALER REPLACED SOME OF THE PARTS IN THE TRANSMISSION. STILL, THE CAR WHINED AND DAD TOOK IT BACK. THE DEALER THEN TOLD HIM THAT HE SHOULD DRIVE IT 2500 MILES TO LET THE PARTS GET WORN IN. 2500 MILES LATER DAD TOOK IT BACK, NOISE GOT WORSE. THE FORD REP CAME OUT AND TOLD DAD THAT THEY KNEW THERE WAS A PROBLEM WITH THEIR TRANSMISSIONS BUT THEY COULDN'T FIX ALL OF THEM. REALLY??? THEY FIXED THE F-150, WHY NOT THE PASSENGER CARS? I AM APAULLED AT THEWAY FORD HANDLES THIS SITUATION. MY FATHERS LIFE MAY NOT MEAN ANYTHING TO FORD, BUT IT MEANS THE WORD TO ME. FORD HAS PROVEN TO ME THAT THEY SEE A LIFE AS DISPOSABLE IN LIGHT OF THE THINGS THEY HAVE NOT DONE. WHEN THE TRANSMISSION IN ALL OF THE CARS, FORD OWNERS HAVE TOLD ME ABOUT, GO OUT, THEN WHAT? WE AS CONSUMERS ARE STUCK WITH A HEFTY BILL FOR A NEW TRANSMISSION THAT SHOULD HAVE BEEN RIGHT IN THE FIRST PLACE. FORD NEEDS TO BE ACCOUNTABLY FOR THE PRODUCTS THEY PUT OUT AND THE SAFETY OF ALL OF US FORD OWNERS. THEY NEDD TO FIX THE PROBLEM BEFORE PEOPLE ARE STRANDED, CRASHED OR KILLED AND AN INVESTIGATION IS WARRENTED IN THIS SITUATION. ALL FORD OWNERS ARE DUE THIS.

06/24/2015
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XFL******
Summary

MY INITIAL COMPLAINT WAS POSTED ON 06/19/2015, THE DAY OF MY TERRIFYING EXPERIENCE. MISTAKENLY, I FILED THE COMPLAINT UNDER THE REGULAR FOCUS MODEL AND NOT THE ELECTRIC. LAST FRIDAY, I JUST CHARGED MY CAR TO 100% AT WORK. LATER, I WAS DRIVING HOME AT 40 MPH WITH NO PROBLEMS UNTIL I WAS ABOUT TO HIT MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON THE STREET LEADING ME TO THE 210 W FREEWAY. WHILE TURNING RIGHT, THE STEERING WHEEL JERKED AND FROZE UP AND DID NOT ALLOW ME TO MAKE A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE, THANKFULLY THERE WERE NO CARS OR IT COULD'VE RESULTED IN AN ACCIDENT. THE CAR STRAIGHTENED OUT SMOOTHLY AGAIN. HOWEVER, BECAUSE I AM 8 1/2 MONTHS PREGNANT I FELT SCARED TO GET ON THE FREEWAY. AFTER WHAT JUST HAPPENED I DIDN'T WANT TO RISK MY OR MY UNBORN CHILD'S LIVES ON THE FREEWAY.I TURNED AROUND TO TAKE STREET HOME. AS I DROVE, THE CAR COMPLETELY SHUT OFF MY RADIO SAID "TURNING OFF AUDIO TO SAVE BATTERY". I WAS CONFUSED AS TO WHY I WOULD GET THIS MESSAGE BECAUSE WE HAVE ONLY HAD THIS CAR FOR ABOUT A MONTH AND IT WAS FULLY CHARGED. THEN EVERY MINUTE THE RADIO WOULD COME ON AND GO OFF. NOT TOO LONG AFTER CONTINUING ON STREETS THE CAR MADE A CONTINUOUS ALARM SOUND WITH A MESSAGE THAT SAID "PULL OVER SAFELY, RIGHT NOW!". I WAS SCARED. I WAS ABLE TO PULL OVER TO THE CURVE WHICH WAS, UNFORTUNATELY, PAINTED RED, IT WAS A MERGING LANE. I TURNED ON MY EMERGENCY LIGHTS,WITH EVEN GREATER DISAPPOINTED, THE LIGHTS JUST FLICKERED THE ENTIRE TIME. THIS WAS IN EVENING, MY CAR IS BLACK AND THE EMERGENCY LIGHTS NOT WORKING PROPERLY WHILE IN A MERGING LANE. IT TOOK ME APPROX. 15 MINUTES TO SAFELY GET OUT OF CAR WITH HOPES I WOULDN'T HAVE BEEN CRASHED INTO. THIS COULD HAVE RESULTED IN A SEVERE INJURY OR EVEN A FATALITY. FORD ROADSIDE ASSISTANCE SHOWED UP 90 MINUTES LATER. FORD ADVISED ME TO BRING THE CAR TO DEALER AND THE PROBLEM IS YET TO BE RESOLVED. *TR

06/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XFL******
Summary

I HAD JUST CHARGED MY CAR TO 100% BEFORE LEAVING WORK. LATER THAT DAY I WAS DRIVING HOME FROM WORK AT 40 MPH AND I DIDN'T THINK ANYTHING WAS WRONG UNTIL I MADE MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON TO A STREET THAT WAS GOING TO LEAD ME TO THE 210W FREEWAY. AS I TRIED TO TURN THE STEERING WHEEL JERKED AND THEN FROZE UP AND WOULDN'T ALLOW ME TO DO A FULL TURN. I WAS FORCED TO MAKE THE WIDEST TURN POSSIBLE. AFTER THE CAR STRAIGHTENED OUT IT WAS GOING SMOOTHLY AGAIN. HOWEVER, BECAUSE I AM 8 1/2 MONTHS PREGNANT I FELT SCARED AND DIDN'T FEEL COMFORTABLE TO ENTER THE FREEWAY. SO, I TURNED AROUND TO TAKE THE STREETS HOME. AS I CONTINUED TO DRIVE, THE CAR COMPLETELY SHUT OFF MY RADIO AND SAID "TURNING OFF AUDIO TO SAFE BATTERY". I WAS CONFUSED AS TO WHY I WOULD GET THIS MESSAGE BECAUSE I HAD APPROXIMATELY 97% CHARGE. THEN EVERYTHING MINUTE OR SO THE RADIO WOULD COME ON AND GO OFF. NOT TOO LONG AFTER CONTINUING ON THE STREETS THE CAR MADE A CONTINUOUS ALARM SOUND FOLLOWED BY A MESSAGE THAT SAID "PULL OVER SAFELY. RIGHT NOW!" THANKFULLY, I WAS ABLE TO PULL OVER TO THE CURVE WHICH WAS, HOWEVER, PAINTED RED AND TURNED ON MY EMERGENCY LIGHTS, WHICH HAPPENED TO FLICKER THE ENTIRE TIME. KEEP IN MIND IT WAS LATER IN THE EVENING SO IT WAS DIFFICULT TO NOTICE THE EMERGENCY LIGHTS ON. I CALLED ROADSIDE ASSISTANCE AND MY HUSBAND. I THEN CALLED THE DEALER AND THEY ADVISED ME TO HAVE THE CAR TAKEN TO THEM. ROADSIDE ASSISTANCE SHOWED UP ABOUT 90 MINUTES LATER AND TOWED MY CAR TO THE FORD DEALERSHIP. *TR

06/10/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45FL******
Summary

WHILE PULLING OUT FROM STOP SIGN ON TWO OCCASIONS THE VEHICLE LOST DRIVE POWER. A WRENCH APPEARED ON THE DASHBOARD THAT SAID SERVICE. HAD I HAD TO GET OUT OF THE WAY OF AN APPROACHING VEHICLE I WOULD NOT HAVE BEEN AND THIS ISSUE COULD HAVE RESULTED IN A CRASH RESULTING IN INJURY OR DEATH. I BROUGHT THE CAR TO DEALER AND THEY AGREED THE ISSUE WAS A SERIOUS ISSUE HOWEVER SAID THEY COULD NOT DO ANYTHING SINCE AND ERROR CODE WAS NOT GENERATED. WE ARE STILL TRYING TO GET THIS ISSUE ADDRESSED.

0 Recalls

for 2015 FORD FOCUS BEV

Get started for free

Get a free preview of the report