2015 Ford Fusion Hybrid 4 DR FWD

The contact owns a 2015 Ford Fusion. The contact stated while driving 50 MPH, the power steering assist failed and the contact had to manually steer the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 70,100.

The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the bushing to the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 150,008.

In August 2019 I reported to Ford that the brake lights were staying on all the time even when the car was shut off. I was still able to drive my car (Ford Fusion Hybrid 2015) to the Ford Dealer Ship in Sarasota. I was told they have to keep the car because it's a danger and not legal to drive with that kind of defect of my brake lights. I had to pay $ 1115.24 for the repair of the car . Ford had to replace the brake pedal assembly. My car was in the shop for a month. They also replaced the steering wheel bolt which was a recall 18S08. In my opinion I paid for a repair that is now a recall. Will I be able to get my money back and a compensation for not having a car for 1 month provided we are talking here about the same issue?

The contact owns a 2018TOYOTA Camry. The contact stated that while driving approximately 40 MPH , his vehicle loss power steering while making a right turn. The contact stated that the loss of power steering caused him to slide off the road, however he was able to brake and avoid a crash. The contact stated that he has not contacted the dealer nor the manufacturer at the time. The contact stated that he did his own research and found that there was a recall on the same year, make, and model vehicle experiencing the same failure. NHTSA campaign 15V250000 (Power steering). The mileage failure was 53,000.

The contact owns a 2015 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the oxygen sensor replaced. The contact stated that the oxygen sensor had been replaced four times previously however, the failure recurred. The manufacturer was informed of the failure and informed the contact to call the NHTSA for assistance. The failure mileage was approximately 76,000.

The check engine light came on and I immediately took it to the local Hunt Ford dealer. Upon inspection, there was leaking of coolant into the cylinders and now the engine has to be replaced. The total cost for repairs is approximately $8300. I'm told that the problem has been corrected in the new engines. After talking with Ford Service and a local car repair shop in Franklin, KY, I learned that this is a common problem with Fusions and Escapes and both have replaced many motors. Unfortunately, my car has not been recalled nor was I made of the widespread problem through Ford (my engine is a 1.5-liter EcoBoost 4-cylinder engine). I have done further research into the matter and I'm shocked and disappointed that Ford has not been transparent with consumers about this matter. I have taken immaculate care of my car, serviced it routinely, and always quickly responded to recalls. Now that I know more about the faulty engine, I do recall some random symptoms such as the car loosing a bit of power, smoke out of the exhaust, and the car shaking when started in the morning and having to restart it. All of the symptoms were random and did not consistently happen so I really didn't think much about it. I have a call into Ford's Customer Care Team and they are checking into the matter further. I noticed there's a class action lawsuit filed in Delaware about the engine problem. The firms representing the plaintiffs are Berger Montague PC and Capstone Law APC. I'm thankful that this issue did not put me in arm's way or the safety of others were put at risk.

On January 1st I left my home to go to a store and noticed the cars shifter had a hard time finding the sport drive and would immediately pop into the regular drive mode. Upon leaving the store my shifter became extremely difficult to move into reverse to pull out of the parking spot. Once I got out of the spot it was even harder to move it into drive. Once it was in drive I drove it back into the parking spot and restarted the car. At this point it was still difficult to put the car into reverse so I figure I would drive the 5 minutes home and figure out what was going on after I got back. Upon getting home I went to put the car into park again and it was stuck in drive even though the shifter indicated the car was in park. I did some research and found there was a recall for certain 2013 - 2016 Ford Fusions because the bushing that connects the shifter cable to the transmission may degrade and break over time. On January 3rd I got the car towed to the dealership for the repairs and found that my car was not covered under this recall (Ford recall # 19S16, NHTSA Recall # 19V362000) as it was not manufactured at one of the locations identified under this recall. The dealership referred me to a corporate representative who told me they could not add my VIN to the recall, however they urged me to contact the NHTSA to see if my VIN could be added to this recall as this is the same issue as outlined within the recall.

Swollen lug nuts. 100,000 miles on vehicle. Had tires rotated at discount tires. They had a very hard time removing swollen lug nuts. Had to spend $60 to replace whole set.

The car recently misfired 3 times. I took into get oil change and have the misfire checked into. The misfires started 11/4/21. Car would run rough and then stall out. It would sit for a minute or two and start and run fine. There were no check engine lights or gage to show the car was running hot. I never dreamed it was a cracked cylinder. The Dealer performed EEC test diagnosis and found previous misfies in cylinder 1 in mode 6 of PCM. Found coolant level low, pressure tested cooling system and found that cylinder 1 with coolant intrusion. Short block replacement. I see online that there have been recalls on 2013 -2014 Ford Fusion and other 2013-2015 vehicles for this exact problem of a lack of coolant circulation causing an engine to overheat resulting in a crack in the cylinder head. In these models dealers were installing a coolant level sensor with supporting hardware and software at not charge to customer. Ford dealer is charging me $5,000 for short block replacement, which I feel is a defect of the Ford Engine Design. I purchased by car in Nov. 2014 so it only makes sense that this engine had the 2014 design problem. I declined repairs at that moment, to investigate the problem and asked for my car. The dealer stated they had to put my car back together so it would be about 20 mins. When I got the car back it seems to be running normal like when I took it in, but down the road about 3 miles the car started to sputter and stalled. After sitting a few minutes with flasher on in traffic on a major road, the car would start up and wouldn't go over 15 mph and continued to stall. I called dealer and they gave me the number to the towing company they use. The car was towed back to dealership. The Ford dealer is charing me $5,000 for short block replacement. They did file a complaint with Ford Motor Co. Customer Relationship Center and they stated the dealer had opened a case by no programs in place for assistance.

Ford Recall from 2019, #19S16 FAILED ..the bushing they replaced as part of this recall has failed, causing the same safety issue the original recall was supposed to fix. The car shifter is in park but the car remains in neutral. Serious safety issue. Brought car back to the dealer that originally did the recall repair, but they refuse to fix this issue as part of the recall and the manufacturer says the recall only covers this issue ONE time. The car has less than 55k miles on it, and it has only been 2 years since this recall repair was done (also, last year the car was hardly driven due to covid). The original recall covered several types of fords - so many car owners are unaware that this bushing will fail again. What recourse do consumers have when the recall repair does not fix this issue????

Was hit in a head on collision and air bags did not deploy

The Car is making a sloshing sound in the engine, runs hot and will lose power due to overheating. This happen to me, forcing me to exit off the interstate (thank goodness I was near an exit). The check engine light also came on. Once the car cooled down (approx 45min) I was able to street drive home and have never been able to drive the car since. The code the car displayed once checked was P302/P1299. After looking online discovering a manufacturing defect from Ford causing coolant intrusion with this vehicles engine, I then got the vehicle towed to the dealership thinking the TSB (technical service bulletin) would cover the repairs needed (new engine long block) but it does not per Ford. The dealer gave me an invoice for the repair of over $8,500. The engine (1.5L, 2.0L) has several TSB's because for this issue from Ford but NO recalls to replace the engine. There are multiple years and models affected (2014-2019, Fusion, Edge, MKZ). I currently have a car that I can't drive and can't get any help from Ford to resolve the manufacturing defect. I hope you all can provide some help by encouraging Ford to recall the engines.

The contact owns a 2015 Ford Fusion Energi. The contact stated that the engine control module failed to shutoff the vehicle causing the battery to drain. The contact was then unable to start the vehicle. The failure happened several times over a two-year period. The contact stated that to restart the vehicle he would break into the vehicle through the trunk to get to the battery and jumpstart the vehicle. The contact had taken the vehicle to the dealer and was informed that there was no recall associated with the VIN and that there were no known issues. The contact stated that the manufacturer knew about the issue but decided not to issue a recall. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the issue. The contact was referred to NHTSA for assistance. The approximate failure mileage of 96,000. Consumer found a website explaining exactly what was happening with consumer's car was found on lenberglaw.com lemon law vehicles.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the horn inadvertently activated. The failure occurred on numerous occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 92,620.

The engine leaks coolant into the cylinder, which causes repeated overheat warnings which completely disengage the throttle.

Driving in very heavy rain on I93 at about 40mph, exited highway, after about 5 miles, no power steering, many other functions stopped operating, limped into a parking lot, tried to reset everything by shutting off and back on, no change. Brought car to dealer, said they had to replace power steering unit, $2000. This happened when car was only two years old.

The Display for sync / phone / radio / backup camera went black & now no display of backup camera etc. Reset does not correct problem. Fuse good. Disconnecting battery / reconnect does not correct. Known problem with other Fords Accessory Display Module & Screen. Very expensive failure.

I was driving home from work at 10:30p. I pulled out of the parking lot at work when I lost power in the motor. Traffic was flowing and almost got T-bones. Right before I pulled it off the road it started to jerk like I was riding a bull. In the parking lot I shut it off and looked under the hood and checked everything but everything looked good. Started it back up and it started to run fine. So the next day it over heated took it to Ford and told them what was going on. They said someone bottom your car out so I turned it in to the insurance and they started a claim Ford fixed it. 2 days later it did It again over heated. Take it back in they fix it again pick it up again 2 days later over heats again. This is the third time it’s been in there and this time they say there is a TSB technical service bulletin-21-2269 that’s been out for over a year. At this point they tell me that no one has issued a recall on it. For the safety of others it should be recalled because if I had my kids in the call and got hit or killed over it someone would be paying.

The contact owns a 2015 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle would not start. The message "Transmission Not in Park" was illuminated. The contact also stated he was unable to move the gear shifter to shift gears. The vehicle was towed to an independent mechanic who diagnosed that the shifter cable had detached. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 85,000.

My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.

The contact owns a 2015 Ford Fusion Hybrid. The contact stated the rearview camera failed to turn on or would temporarily turn on while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair because there were no recalls related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 18,000.

The contact owns a 2015 Ford Fusion. The contact stated the vehicle was repaired under an unknown recall for the steering wheel attachment bolt failure. The contact stated while driving 10 MPH and making a turn, the steering wheel inadvertently locked. There was no warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the rack and pinion steering had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 176,000. The VIN was unavailable.

A few weeks ago, the Passenger Sun Vizor in my 2015 fusion suddenly came part. I have attached photos of the current condition. There is no change in handling as I have just used this as a support for the dashboard sunshade as a protection from the hot Arizona Sun. Currently the Vizor is hanging by its wire (Please see photos) and presents a big Safety risk from a visibility and handling standpoint (since its just suspending by itself). When I contacted Ford (via Twitter), they asked me to take it to a dealer to have it checked. Dealer is asking for $159 inspection fee which is absolutely ridiculous since a problem like this should be inspected and fixed for me (being a safety issue). I request NHTSA to take action by bringing this to Ford and getting them to review this issue for a possible recall. I would also like my Vizor to be inspected and repaired as soon as possible.

I have a 2015 ford fusion with around 37000miles. But the sealing between air bag and passenger side dashboard are broken. I'm afraid that the air bag might pumped out under normal condition if the cracks are too big. I think it could be quality issue. It could be very dangerous and put our lives at risk. Besides that, there was no warning lamps, messages or other symptoms of the problem prior to the failure. I called Ford customer service, they said that it could be their quality problem. However, they won't take the responsibility because they don't have recall for that issue. I think it put mine and my family's lives at risk, and I do need to bring attention.

2015 Ford Fusion SE 1.5L ecoboost While driving I have had loss of engine power posing risk in traffic. I refilled coolant and the misfire in cyl 1 inspired spark plug replacement. The problem recurs and I discover coolant in these engines has (secretly) known defect since 08 leaking into engine. At over 5 years though under 60K mi, Ford will not help / address the problem. Just did 3rd spark plug replacement and googled up the defect. Would love to get (long not short) engine replacement like other models have received with this. Would expect to get al least the reprogramming or other ideas for mitigation help from Ford.

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the engine started to overheat as the check engine light illuminated the instrument panel. The contact had taken the vehicle to an independent mechanic where it was discovered that coolant had leaked into a cylinder, resulting in engine damage. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle for the engine. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 135,000.

2015 Ford Fusion SE with 99k miles, well maintained and only two owners. Driving car down highway and engine begins to shudder. Pulled over as check engine lights were flashing and engine in critical condition. Had to tow car to nearest Ford delearship which is Maxwell Ford in South Austin, Texas. Ford mechanics determined it was MISS FIRE ON CYLINDER 2 VALVE BROKEN IN CYLINDER HEAD and need complete engine reassembly. Ford quoted $7,871.21 for a new engine block. Car not under warranty and they did not offer to pay. Also charged $238.07 to evac the AC. Reading about hundreds of complaints across carcomplaints (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml) as well as the current class action lawsuit that was filed in December 2020 (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml).

At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he’s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it’s an ABS sensor in the electrical harness.

The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.

Overheated warning light flashed then went off when car was cooled down for 45 mins and then started right up and no warning light was ever seen again to come on then drove car 30 miles next morn car wouldn't start.checked engine coolant and it was all gone no visible leak.. no warning light Refilled coolant car tried to start and put out white smoke from tailpipe. Car started barely and was rough running again no warning light showing drove car to mechanic and he said car engine was blown .. so looked on different forums and found that the Ford fusion and Ford escape motors the 1.5 liter was a real lemon and the overheat light warning of low coolant or overheating of engine has had problems for several years on these 2 vehicles that had the 1.5 engine in them .. you can no longer buy the 1.5 because they were so terrible that they quit making them is what I'm being told .. I would like this engine to be recalled for all the problems it has given thousands of people

My name is [XXX], My daughter stated that she was driving her 2015 Ford Fusion down the highway, and panicked when the vehicle suddenly accelerated on its own. She was pushing down on the brakes as hard as she could, and the vehicle would not slow down. Thankfully, by the grace of GOD, the vehicle eventually started slowing. She crept home afterwards. The vehicle is now at Mullinax Ford in Mobile Alabama. The address is 7311 Airport Blvd. Mobile Alabama, 36608. The phone number is 251-261-0238. The vehicle has 80 thousand miles on it. I have kept it in excellent condition due to the fact that I do not want her to breakdown in the middle of the road. However, I never expected that the vehicle would autonomously accelerate and potentially kill her due to a wreck. I am concerned that the vehicle can no longer be trusted. What can be done to resolve the issue? Will the manufacturer pay for the fix? Will the fix be professional, and actually remedy the malfunction? Do I have a legal avenue of approach? Will you please have someone investigate, and rectify. Can my daughter please have a temporary, or permanent replacement? This has been a burden due to the fact that she needs that vehicle to go back and forth to college. She will probably have anxiety driving the fusion if, or when the fusion is returned. I am asking for help. I do not know the system or component that malfunctioned. I do not know if the system has been inspected by the manufacturer, police, insurance representatives, or others. My daughter noticed a hill start assist message on her instrument cluster at the time of malfunction. Thank you for your time. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard without warning. Despite the failure, the contact was able to drive at low rate of speed with her hazard light activated. As the contact approached her destination, the low brake fluid warning light illuminated on the instrument panel. The contact pulled into a gas station and topped off the brake fluid reservoir however, the brake pedal continued to depress to the floorboard. Once the contact arrived home, she checked the brake fluid level and saw that the reservoir was empty once again. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that her vehicle was not under recall and was given an estimate for the repair. The manufacturer was notified of the failure and she was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was unknown.

Since vehicle was purchased in 2014, it has had electrical issue with starting. It has needed a jumpstart at least 50 times and was brought back to the dealer multiple times with no solve. The dealer advised we just need to drive it more to charge the battery. A few weeks ago, the car would not start or shift out of park. A jumpstart was attempted and but the car still would not start. When trying to start the car, the warning chimes were beeping rapidly and the following message cycled on the display: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The car was towed to a Ford dealer. The dealer advised the battery, starter and alternator were fine. They said the car was fine and it then drove without issue for a couple weeks. A few weeks later while driving, it completely shut off and would not start in a turn lane. The headlights turned off and would not come on. The hazard lights were turned on but only worked on the mirrors, not the front or rear hazard lights. This was extremely dangerous as it was dark out and we were almost hit from behind. The police were called and blocked the vehicle for safety. The tow truck driver was unable to jumpstart the vehicle or get it out of park with a jumpstart power applied but all the displays were working normal so it was not an issue with the battery. The same warning messages that were displayed weeks earlier were displayed again after the car turned off: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The vehicle was towed to the same Ford dealer that said there were no problems a few weeks ago and it is acting the same as the day the the car stopped working in the middle of the intersection. This could happen on a highway or anywhere and shut the car down without warning.

Passenger side rear seat seat belt will not retract.

Door latch failed, noting that similar recall for millions of fusions were done , my car was not included

The car was being driven 30-40 MPH. There were no warning lights on and no prior issues. Power steering failed preventing the car from being steered. Luckily the road was straight and no cars were around. Car was stopped blocking the lane it was in. If the road was curving or traffic was around a crash would have been unavoidable. At time of failure lights started to flash including the message 'POWER STEERING ASSIST FAULT". Car was towed to dealer. Steering gear replaced at a cost of $2,997. Mileage on the car was 53,000 miles

I was in line at a drive thru and my brakes suddenly went to the floor. I was close to home so I drove carefully having to press the brakes all the way to the floor to stop,barely. I did a visual inspection and saw brake fluid coming from my right front brake line. The fluid was everywhere. The dashboard light came on when it happened. Thankfully I was not driving on the highway or this could have been fatal. The car is now 6 years old and I get regular oil changes and inspections along with routine maintenance. I carefully drove it early in the morning to a mechanic close by and it was confirmed that my brake hydraulic hose had ruptured. Mechanic says usually doesn't see happening this early on in car life. I have 75,000 on it. He recommended I replace the other 3 but cannot afford right now. The labor is expensive part. Also. Had to perform a brake bleed and add fluids again and clean up. A little over $400.00 just for that one side. Brake pads themselves are still good. Tires still good. Hope the others don't happen while driving in faster conditions or in traffic. This is dangerous, just hope I am the only one in the car when it does happen. Am planning on saving to fix the other hoses soon. I had zero warning indicators before it occurred. No pops, squeaks, or noises. It was scary, I don't trust my Ford and will not drive further than a close to home range.

The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (PCM). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

multiple warning lights come off and on while driving. When they come on steering becomes difficult. no one can determine the cause. there have bene multiple reports by others with this same make/model of happening to them and no mechanics nor dealership have been able to identify the cause

The contact owns a 2015 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the brakes failed to stop the vehicle in a reasonable time. The contact's wife continued driving and noticed that the brake pedal went to the floorboard when depressed. The contact inspected the vehicle and noticed that brake fluid was spraying onto the ground while his wife was depressing the brake pedal. The vehicle was towed to the dealer and diagnosed that the front driver’s side brake line had ruptured and needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the brake line to arrive. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

On 7/30/2021 I filled up my gas tank at a local Sunoco. After doing so my engine would start and quickly stall. Thinking I may have gotten "bad gas", after several attemts of re-starting my car and while in neutral I reved up the car a few times between 3-4 thousand RPM's to posiibly "blow out" and any water or sediment which at the time I believed was do to the gas, and it ran fine for days and did not stall. I continued to drive the car to work and errunds with no issue, except for about 3 days after gas fill-up when my engine light came on. Although the car ran fine, on Tuesday August 2 2021, I went to local Auto Zone and they ran the diagnostic that indicated a P1450 error which said on the report "Replace Evaporative Emissions (EVAP) Purge Control Valve". The following morning August 3rd, I called my Ford Mullinax dealership when they opened at 7:30, and the closest appointment was not until Monday August 16th ! (a quailfied local mechanic said he could not do the work and would actually have to send the car to Ford himself.) On the following day August 4th, I drove the car to work (a 76 mile round trip primarily on the interstate). The car ran fine on the way there and up to a point on the way back, until the engine made a intermittent very loud noise and did so after several times after, until the engine completely and unexpectedly shut down and narrowly missing a very dangerous rear end collision. I called AAA to tow my car, and when the driver arrived 25 minutes or so, the car was in a position which made it difficult to place on his flatbed tow truck that he arrived with. He asked if I could start it up, and I said I doubt it would but I was willing to try. Much to my suprise it fired righ up! I assume that it had time to cool down and that this was only temporary. Definetly NOT SAFE to assume everything was now ok ! From that 8/4/2021 day until today as I document this incident on 8/9/2021, I have been fortunate enough to borrow a friend's 2nd vehicle

Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the car was in PARK - it was not. No warning on dash. Called AAA that discovered the Shift Cable Bushing was missing causing the Shift Cable to be dislodged. Recall #18S20 was supposed to correct this issue. It did not. The front of my vehicle damaged. Ford redid the recall following day but the car needs auto body work. No response from Ford Corporate, which is in Manila Philippines.

The throttle body failed. Car went into limp mode. I used a code reader to investigate. Code was P211, throttle. Bought a throttle body at Ford dealer, $100.84 total parts with tax and throttle body and gasket. Replaced part and it runs fine so far. I was lucky to have been close to home when it happened. I did not find any recalls for this make model and year but throttle bodies commonly fail on Fords. It happened on July 31, 2021. Car had about 89,500 miles. Bought the car new from Bill Utter Ford in Denton, Texas in 2015.

The contact owns a 2015 Ford Fusion. The contact stated that the driver’s side front tire lost air and became flat, but the independent mechanic was unable to remove the wheel from the vehicle due to the lug nuts being swollen. The vehicle was later taken to the local dealer who replaced the lug nuts. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 48,000.

We bought this car at the end of May 2020. When we bought it it had 48,000 miles on it. We have had this vehicle for 14 month and have religiously kept up on maintenance. Started having issues beginning of July 2021. Today, 7/22/2021 we received notice that the car needs a new engine due coolant leaking into the cylinders. We have only put 17,000 miles on this car. There is absolutely no reason for it to need a new engine.

I have received a message on my dashboard regarding 1. Engine Coolant Over Temperature 2. Power Reduced to Lower Engine Temperature. I have taken the car to a repair shop Thursday and Friday. I believe car is a lemon. Have had the vehicle for only 17 days. I can’t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise I would not be able to pay my car note

Brake Failure/ Right side passenger side brake hose failed. Heard a loud pop while having my foot on the brake. Went to start driving again and when I pressed my foot on the brake I couldn't stop. I had lost all braking. Brake fluid poured out and had to use the Emergency brake when getting towed to stop.

Took car in to ford dealership to have check engine light assessed. Was told there was a coolant leakage through the #1 cylinder and I would need to have the motor replaced. I was quoted $7100.

While backing up the back up camera either immediately gives error message and is black, or begins to work but half way through screen will go black and give error message

BLUF: Safety issue related to the brake sensor pad failing, resulting in unpredictable engine performance. On 02JUL21, I went to eat lunch and parked my car as normal. When I returned to my car, I noticed that my brake lights were still on, despite the engine being off and me being away from the car for 30 minutes. At the time, i assumed that I must have bumped the key fob buttons, and did not overthink it. However, as I drove the vehicle, I noticed significant loss of engine power as I sped up. As in, I would attempt to accelerate (normal rate, not aggressive), and at some random point, the engine would lose power (as though in limp mode), and would not respond to further throttle input. This could be resolved by lifting my foot completely off the gas pedal and reapplying pressure. Then I would accelerate again for approx. 2-3 seconds, then encounter another loss of power (and corresponding loss of speed). As a result, my speed on the road was unpredictable, as the car was not responding to my throttle inputs properly. After a nerve-wracking drive like this, I attempted to troubleshoot the car, and found that the spacer/bearing pad that the brake sensor bears on had fractured into pieces and was no longer functioning. It appears that the car's computer believed that the brakes were being applied when they were not, and so the computer was putting the car into some sort of reduced power mode, but not giving any check engine light warnings or similar notifications (I checked with an OBD reader, no codes given). Ford does not sell a replacement part for this pad, so I have rigged up a short-term alternative, but I am concerned that if it, too, fails - or for anyone else encountering this problem - the erratic speed and inability to control the car will result in a traffic accident.

Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the car is in operation and seems to happen more on hot days where it becomes critical to have air movement/AC.

Battery dies suddenly. No crank no start.

I just bought a new Battery. And I keep getting no crank no start. Rear suspension keeps squeaking as if it's not lubricated.

While driving, my vehicle stalled with no obvious warning. There were no lights displayed or other issues with the vehicle prior to this. I was able to press the gas pedal; however, it did not function. The car immediately slowed to a "coasting" speed while in traffic. This has occurred without warning on at least 3 occasions, all while in traffic. I have also noticed that this happens after having turned and after accelerating. This could have easily caused injury to myself and other drivers.

This is a complaint on the ability to get repair made under NHSTA 20V-177, Ford recall notice 20S15. Under the process set up by Ford Motor Company I am being told by 2 dealers the repair can take up 2 to 5 days with the vehicle at the shop. The labor time allotted by Ford for my vehicle is 1.8 Hrs to make the repair. Ford is NOT authorizing a rental car. It is my understanding that recall notices issued by NHSTA should not be any expense to the consumer and completed in a timely manner. How are consumers like myself, who is a senior citizen with only one vehicle suppose to get around? Or a working person to get to work. Why is the NHSTA letting Ford get away with this? Is this not a serious safety issue? Your response is appreciated.

Had dealer work on recall 18s20. Transmission linkage. After 9 days got the car back and the recall work failed with less than 60 miles traveled. creating a very dangerous roll away event. Basically the car was placed in park. The car rolled away.

The contact owns a 2015 Ford Fusion. The contact stated upon starting the vehicle, the vehicle failed to accelerate while the accelerator pedal was depressed due to an engine misfire. The contact also stated that a quarter of a gallon of coolant was added within two weeks with the vehicle leaking coolant. The contact stated that the check engine warning light was illuminated. The vehicle was then taken to a local dealer where it was diagnosed with the spark plugs needing to be replaced. The vehicle was repaired however, the failure occurred. The vehicle was taken to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown technical service bulletin. The manufacturer was informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 75,000.

Front left brake line hoses ruptured while driving. Replaced with OEM part. Ford had +/- 500k Edge vehicles recalled for same issue, but not Fusions of the same era using the same type hose material, likely from same vendor. Occurred in parking lot at slow speed, when brake pedal was pressed it went directly to the floor and all hydraulic pressure lost. Part replaced by owner with OEM part.

Front right brake line hose ruptured during use on highway to slow vehicle and disengage cruise control. While doing so a loss of resistance was noticed and vehicle was safely driven to a stop with E-brake assistance. Hose was replaced by owner with aftermarket part. Owner still has OEM part if inspection requested. Tracking number 11420735 assigned by NHTSA is for left brake line hose which ruptured 4 months earlier.

Dashboard shows "temporarily lost connection with climate system". When displayed, the air conditioning system (cold or heat) works. Other functions on dash board are also unavailable. Windows or door locks do not work. Considerable safety concern for all but especially a vehicle transporting young children and/or infants. Summer heats rise to unbearable to dangerous to deadly if not addressed. Ford apparently has no fix but the issue is well documented amongst Ford owners. Unsure why this isn't a recall option given the nature and number of concerns. any help at all would be appreciated. While I provide today's date that it occurred, i share the problem has been ongoing for several years. It is on and off with the only consistent indication being when it is hot outside.

I was driving in hot 95 degree weather on on freeway with my A/C on going 65 MPH when my car beeped and a message popped up saying my engine coolant was too hot. My temp guage was at the highest temperature at Hot in the recline. I quickly turned off my A/C and slowed down and got into the farthest right lane. I was about to pull over when the temp guage dropped back to normal operating level which is about the middle. I drove slowly and exited and the car was NOT steaming or smoking. I left it running and checked underneath and NO leaks or drips of any kind. I drove off and upon accelerating the temp rose up not quite to the top of guage but close and then back to normal again. I got to my destination and left 5 hours later and it seemed fine. I checked under hood that night and coolant was below MIN line. I checked again the next morning and it was still at the same level. I have a 1.5 ecoboost engine and notice some white smoke coming out tail pipe some mornings when reversing out of driveway on rear camera. I had to order coolant and meanwhile took it straight to my mechanic who can't find a problem. Where did the coolant go? There are no codes popping up. I get regular oil changes and maintenance. I thought my engine was going to blow up. I've never drove a car and saw the temp guage at the top without some sort of steam or loss of power. My mechanic says he did the pressure test overnight and all seems fine. I safely changed lanes but it was very nerve-racking. My mechanic drove it onto freeway and says guage goes up and down but doesn't know why. I hear a watery sound by my feet sometimes when accelerating from a stop. I thought it might be the turbo engine? It runs a bit rough sometimes too. UNCERTAIN but I dont want to get stuck on the road later or pay for costly repairs when issue could been avoided. Already having to pay 200.00 to diagnose and potentially another 200.00 for further testing. I'm at 71,000 miles now and out of warranty.

Engine overheated on highway. Cracked engine block. Could have been hit by other vehicles. Short Block replaced by Ford dealer which I had to pay for. There were prior engine codes [usually P302] . A local auto repair shop replaced coils but wasn't able to find cause.

My 2015 Ford Fusion is having an issue where the coolant is leaking into the cylinders. I had new spark plugs and coils replaced twice in less than a week because of this issue because they broke. It’s an issue I have read that a lot of Ford fusions have but no recall has been issued. To fix this problem, Ford gave me an estimate of over $8000 and it should be fixed by ford since it’s a revolving issue with certain models.

The contact owns a 2015 Ford Fusion. The contact stated while driving 55 mph, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the head gasket needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 130,000.

Front brake lines on ford fusion 2015 titanium broke. Only have the image of the break lines but the front drivers side break line was bubbled up and the passenger side brake line split while I was driving. My safety was put at risk when my braking system gave out in the middle of an intersection. This was confirmed by a towing company and by a break repair service company the same day. No warning lights came on until after my brake fluid had been fully drained from the car.

Car idles rough and almost stalls causing a safety issue. The problem is a bad block. Coolant leaks into the cylinders causing the car to lose power and smoke out the exhaust. The problem was diagnosed by a local auto repair shop. No check engine lights or warnings came on the dash.

I PURCHASED MY USED 2015 FORD FUSION WITH ON 70,000 MILES ON IT ON A TUESDAY, ON THE FOLLOWING THURSDAY THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A SHOP TO BE DIAGNOSED AND WAS TOLD IT JUST NEEDED COOLANT. SO THEY ADDED COOLANT AND THE CHECK ENGINE LIGHT WENT OFF AND EVERYTHING WAS FINE......BUT THEN THE FOLLOWING TUESDAY THE CHECK ENGINE LIGHT CAME ON AGAIN. I DECIDED TO TAKE IT TO AN AUTO PARTS STORE TO BE QUICKLY DIAGNOSED AND THE CODE SHOWED UP AS P26CE (ENGINE COOLANT PUMP-OVERSPEED/AIR IN SYSTEM), I THEN CHECKED TO SEE IF THERE WAS COOLANT STILL IN THE TANK AND NOTICED THAT THE TANK WAS COMPLETELY EMPTY. SO I THEN TOOK MY CAR BACK TO THE SHOP THE FOLLOWING DAY AND THEY SEARCHED FOR THE LEAK. THEY EVENTUALLY FOUND THE LEAK IN THE THERMOSTAT HOUSING. THEY SHOWED ME THE THERMOSTAT HOUSING AND HOW CORRODED IT WAS, THEY THEN HAD TO ORDER A NEW THERMOSTAT HOUSING AND LET ME KNOW THAT THE NEW PART STILL WOULDN?T BE A PERMANENT FIX, THAT IN 70,000 MORE MILES THE NEW THERMOSTAT HOUSING WILL BECOME DEFECTIVE AGAIN BECAUSE OF CORROSION. FORD SHOULD OFFER A PERMANENT FIX FOR THE CORRODING THERMOSTAT HOUSINGS!!!

I WALKED OUTSIDE ONE MORING TO START MY CAR AND THERE WAS A PROLONGED CRANKING TO TURN THE ENGINE OVER, RIGHT AWAY AFTER PUTTING IT IN DRIVE THERE WAS A SIGNIFICANT LOSS OF POWER, ALSO A HESITATION THAT WAS NEVER THERE BEFORE. CHECK ENIGNE LIGHT CAME ONE. HAD IT SCANNED SURE ENOUGH MISFIRE IN CYLINDER 3 (P0303). WHITE SMOKE WXITING FROM EXHAUST AT START UP. VERY SLOW TO GET UP TO HIGHWAY SPEEDS. DONT HAVE THE FUNDS TO REPAIR THIS ISSUE.

AIR BAG LIGHT CAME IN, FORD DEALER SAYS SEATBELT RETRACTOR PIN BROKEN, ELECTRICAL CONNECTION CORRODED AND ENTIRE ASSEMBLY NEEDS REPLACED! THE HAVE A SERVICE ALERT ON THIS PROBLEM BUT NO RECALL. AIRBAG WILL NOT OPERATE UNTIL FIXED! CANNOT AFFORD THE COST OF REPAIR! HELP!

CAR STARTED TO SPUTTER AND STALL WHILE IDLE BUT IN DRIVE AND REVERSE. STALLS IN STOP AND GO RUSH HOUR TRAFFIC. FORD HAS SAID ITS THE TORQUE CONVERTER ON THE TRANSMISSION.

THE EXACT PROBLEM WITH THE RECALL 15S14 HAPPENED TO MY 2015 FORD FUSION ENERGI. FOR SOME REASON MINE IS NOT LISTED EVEN THOUGH IT FITS THE DATES, MAKE AND MODEL OF THE RECALL AND THE EXACT PROBLEM AS THE RECALL. I HAD TO HAVE THE STEERING GEAR MOTOR REPLACED BECAUSE THE BOLTS CORRODED OFF. CAN WE GET MY VIN ADDED AND REIMBURSED.

2015 FORD FUSION. CONSUMER WRITES IN REGARD TO ENGINE PROBLEMS. *LD THE CONSUMER STATED THAT THE VEHICLE SHUT OFF WHILE DRIVING. THE DEALER ACKNOWLEDGED THAT OT WAS A COMMON PROBLEM. THE ENGINE NEEDED TO BE REPLACED. *JS

THE CAR IS BURPING IN THE GAS CAP. IT IS VERY DIFFICULT TO START AFTER FUELING. AND WILL RANDOMLY SHUT OFF. CHECK ENGINE LIGHT IS ON. CODE P1450 $07E8PD & P1450 $07E8. I CLEAR THE CODE AND IN A DAY.OR SO IT COMES BACK ON. THIS STARTED AROUND 78K MILES. I HAVE 79201. ON MY CAR. PLASTING A TIGHT PLASTIC WRAP OVER THE TANK REDUCES BURPING AND RANDOM SHUT OFF.. THIS IA A MAJOR REPAIR FOR A CAR WITH THIS MILEAGE LOCAL NON INTERSTATE MILES. THAT HAS BEEN WELL CARED FOR. THIS SEEMS TO BECA COMMON PROBLEM FOR THE FUSION BASED ON INTERNET SEARCH.

ENGINE HAD MISFIRE IN CYLINDER 2 DURING ACCELERATION AT STOP SIGN ON CITY STREET. CAR DID NOT ACCELERATE PROPERLY WHILE TURNING SINCE 1 CYLINDER WAS NOT OPERATIONAL. CONSEQUENTLY I WAS ALMOST HIT BY ANOTHER CAR.

FOR NO REASON AT ALL THE STEERING ASSIST FAULT NEEDS SERVICED CONTINUOUSLY COMES ON WHILE DRIVING OR SITTING STILL MAKING IT IMPOSSIBLE TO STEER. HAS NOTICED THIS IS A COMMON PROBLEM AMONG FORD VEHICLES MY CAR HAS LESS THAN 100000 MILES ON IT. THERE'S NO RHYME OR REASON WHEN IT HAPPENS OR ANY WARNING. COULD MAKE A CAR CRASH A VERY REAL POSSIBILITY.

I FOUND LITTLE LIGHT YELLOW PLASTIC UNDER MY RUG AFTER NOT KNOWING WHAT WAS WRONG WITH MY CAR THE BACK LIGHT BRAKE LIGHT WON'T TURN OFF IT'S A LITTLE BUTTON THAT CONTROL THE BRAKES NOW MY BACK LIGHT WON'T TURN OFFF I HAVE TO TAKE THE FUSE OUT AND MY CAR WON'T GO PAST 45-50 MPH BEFORE IT STARTS STALLING. THE YELLOW PLASTIC I CANNOT FIND ANY WHERE. WHAT KEEPS POPPING UP IS HILL START NOT AVAILABLE AS WELL

TRUNK RANDOMLY OPENS ON ITS OWN. OPENS CONSTANTLY THROUGHOUT DAY EVEN WHEN DRIVING DOWN ROAD. THINGS HAVE BLOWN OUT OF TRUNK WHILE DRIVING AND HAVE CAUSED ME TO HAVE TO PULL OVER ON SIDE OF ROAD AND POTENTIALLY CAUSE ACCIDENTS.

FUEL SYSTEM LOSES PRESSURE SOMETIMES AND THE CAR CUTS OFF COMPLETELY, SOMETIMES AT HIGH SPEEDS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF POWER STEERING AND BRAKES. THAT TRANSMISSION ALSO SHIFTS ERRATICALLY SOMETIMES WHICH IS ALSO DANGEROUS BECAUSE IF I NEED TO ACCELERATE TO AVOID AN ACCIDENT, IT WONT SHIFT CORRECTLY AND MAKES IT MORE DIFFICULT TO DO SO.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING COOLANT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - JIM BURKE FORD (2001 OAK ST, BAKERSFIELD, CA 93301, (661)328-3600) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,215.

JUST GOT THIS FORD VEHICLE A COUPLE MONTHS AGO AND FOR SOME REASON MY CAR WOULDN'T START. I RAN A DIAGNOSTIC AND HAD NUMEROUS CODES P0300, P0301, P0302, P0303, P0304, P0030, C0014, P0047, P0141, AND A FEW OTHERS. I LOOKED FOR LOOSE WIRES, CHECKED FUSES, PLUGS ETC. THE ONLY THING AT THIS POINT I NOTICED WAS TWO CRACKED SPARK PLUGS, SO I REPLACED ALL OFF THEM. AFTER THAT THE CAR STARTED SO I THOUGHT IT WAS FIXED. CLOSED THE HOOD TURNED THE CAR TO OFF, THEN TRIED TO START IT AGAIN. IT DID NOT START. SO I CHECKED ALL THE FLUIDS AND SEEN THE ANTIFREEZE DISAPPEARED, I HAD PREVIOUSLY FILLED IT. I LOOKED FOR ANY VISIBLE LEAKS, PUDDLES, AND CHECKED FOR WET CARPET AND FOUND NOTHING. I WENT AND BOUGHT ANOTHER LARGE JUG OF ANTIFREEZE PUT IT IN AND WATCHED IT ALL DISAPPEAR BEFORE MY EYES. I COULD NOT FIGURE IT OUT, BUT I GOT THE CAR STARTED AND STILL CONTINUED TO GET MASSIVE ERROR CODES, WHITE SMOKE, ROUGH SOUND, ETC. THEN SEARCHED MORE AND FOUND IT SOUNDS LIKE BLOWN HEAD GASKET, I CHECKED AND THE OIL HAD A MILKY TINT. THIS I THEN FOUND WAS A RECALL FOR MY VEHICLE, SO I SPOKE WITH SOMEONE FROM FORD ON MARCH 20, 2021 AND THEY SAID THEY NEEDED TO CHECK IF MY LOCAL FORD DEALERSHIP HAD THE PARTS TO GET MY CAR IN OR IF THEY NEEDED TO ORDER THE PARTS. I WAS SUPPOSE TO GET A CALL BACK BUT HAVE NOT HEARD ANYTHING. I HAVE NOT BEEN DRIVING, I DID USE LEAK FIX IT SEEMED TO STOP THE LEAK AND CLEAR THE CODES BUT MY DASH CHECK ENGINE LIGHT KEEPS FLASHING SO I DIDN'T WANT TO CAUSE FURTHER DAMAGE. THE RECALL NUMBER I FOUND WAS NHTSA ID NUMBER: 10174400, MY CAR IS A 2015 FORD FUSION ECOBOOST 1.5L, VIN NUMBER# [XXX], AND MY LOCAL FORD IS IN HEATH, OHIO 43056 AT MATHEWS FORD. I AM GETTING THE IMPRESSION THIS IS GOING TO BE AT MY COST AFTER CONTACTING FORD AGAIN, NOW TELLING ME THAT IT WILL NEED DIAGNOSED AT FORD, AND MAY BE AT MY COST. WHY DOESN'T THE RECALL LIST UNDER MY VIN? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WARRANTY WITH THE VEHICLE WAS FOR 60,000 MILES, AT 62,000 MILES, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED IT WAS LEAKING COOLANT INTO THE CYLINDER BLOCK AND THE ENGINE WOULD HAVE TO BE REPLACED. FORD DENIED MY REQUEST FOR ANY ASSISTANCE IN THE REPAIR.

FLEXIBLE BRAKE LINE RUPTURED AND CAUSED CATASTROPHIC LOSS OF BRAKES (THURS, MAR 18, 2021). SECOND TIME THIS HAPPENED - FIRST TIME WAS ABOUT 15-18 MONTHS AGO - ALSO REPORTED. BOTH TIMES VEHICLE TAKEN TO MAC HAIK FORD DEALERSHIP IN HOUSTON, TX FOR SERVICE. (BOTH TIMES FAILED WHILE IN FAST FOOD WAITING LINE).

CHECK ENGINE LIGHT ON, HONING COMING FROM REAR DRIVER SIDE, AFTER FILLING WITH GAS THE ENGINE FIRES UP PROPERLY BUT THEN SPUTTERS OUT, CODES ARE READING EVAPORATOR PURGE SYSTEM FAILURE

WHEN STEERING THE CAR IN A TURN, SUCH AS ON AND OFF RAMPS, THE STEERING WHEEL WILL JERK IN THE DIRECTION OF STEERING AND THE (TCS) TRACTION CONTROL SYSTEM LIGHT COMES ON. THIS BEGAN HAPPENING AFTER TAKING THE CAR TO THE DEALERSHIP TO HAVE A RECALLED STEERING BOLT REPLACED. I HAVE TAKEN THE CAR TO THREE FORD DEALERSHIPS, AND NONE OF THEM CAN FIND ANYTHING WRONG. I TOOK THE CAR TO THE FORD DEALERSHIP RECENTLY ON 2-26-2121 AND WAS TOLD THAT THE STEERING BALL JOINT NEEDED TO BE REPLACED FOR $610.00 WHICH I FOUND ABSURD.

2015 FORD FUSION WITH 85,000 MILES HAD STEERING GEAR FAIL. VEHICLE ALREADY HAD RECALL FOR CORROSION ON STEERING BOX BOLTS. STEERING GEARS ARE BUILT FOR 10/12/15 YEARS AND THIS FAILED IN UNDER 6 YEARS. THIS IS UNACCEPTABLE. MY SON WAS DRIVING AND THE POWER STEERING SHUT DOWN AND THE VEHICLE DRIVES AS IF IT DOESN'T HAVE POWER STEERING. THE TSC OFF AND TSC INDICATOR LIGHTS ARE LIT UP ON THE DASH.

WELL TO START OF I HAVE A 2015 FORD FUSION THAT I BOUGHT IN 2014 AS A 2015 MODEL YEAR PRETTY MUCH IT'S BEEN A GOOD CAR SO FAR. IT HAS BEEN IN A COUPLE OF RECALLS SO FAR NOT SO BIG, BUT AT SAME TIME THEY HAVE TO BE TAKING CARE OF BY MY DEALER WERE I PURCHASED THE VEHICLE. MY CONCERN NOW IS THAT IS LOOSING COOLANT FROM THE RESERVOIR WHEN IS ON PARK OVERNIGHT. I ALWAYS HAVE TO PUT COOLANT EVERY MORNING TO GET IT GOING OTHERWISE A WARNING LIGHT COMES OFF TO WARN ME ABOUT THE COOLANT BEING LOW. IT'S BEEN LIKE THAT FOR A COUPLE OF WEEK NOW AND IS KINDA TIRING GOING TO THE SAME STEP EVERY MORNING. I HAVE BEEN SEARCHING ON THE INTERNET ABOUT THIS TYPE OF VEHICLE AND AFTER SEARCHING FOR AWHILE IT CAME UP THAT A LOT OF PEOPLE ARE EXPERIENCING THE SAME ISSUE AS ME. I READ AN ARTICLE STATING THAT SOME ECOBOOST ENGINES ARE EXPERIENCING LOSS OF ANTIFREEZE AND SOME OF EM EXPERIENCING DIFFERENT KIND OF PROBLEMS WITH THEIR ECOBOOST ENGINES. HONESTLY I DON'T WANT TO GO TO THE SAME PROBLEM LIKE THEY ARE GOING. I'M WONDERING IF FORD IS GOING TO RECALL ALL THE ECOBOOST ENGINES THAT THEY HAVE PROBLEMS WITH IT. MINE IS ALREADY GOING THROUGH THE SAME SYMPTOMS LIKE THE OTHER OWNERS ARE EXPERIENCING. HOPEFULLY THE NHSTA STEPS UP AND DO SOMETHING ABOUT US BUYERS WITH A PROBLEMATIC VEHICLE THAT PEOPLE ARE HOPING TO KEEP IT FOR A LONGTIME TIME LIKE MY SELF. PRETTY MUCH MY WARRANTY EXPIRED A COUPLE OF MONTHS AGO. HONESTLY I DON'T WANT TO PAY OUT OF POCKET IF MY VEHICLE STARTS TO MESSING UP AND TO BE HONEST I'M BEARLY SURVIVING OUT HERE AND WITH THIS PANDEMIC GOING ON IT'S VERY HARD TO COME UP WITH MONEY TO PAY YOUR BILLS AND NOW WITH THIS PROBLEM WITH MY VEHICLE IT'LL BE HARDER IF IT MESSES UP ON ME. IT'LL BE HARD TO COME UP WITH $7 THOUSAND DOLLARS TO REPAIR YOUR VEHICLE IN WHICH YOU RELY ON. THANK YOU VERY MUCH FOR THE OPPORTUNITY TO EXPRESS MY CONCERNS THROUGH OUT THIS WEBSITE.

SUDDEN LOSS OF POWER STEERING. POWER STEERING ASSIST FAULT MESSAGE ON DASHBOARD SCREEN

POWER STEERING MAKES LOUD THUNKING SOUNDS WHENEVER I TURN RIGHT OR LEFT, WHETHER CAR IS MOVING OR STOPPED. IT'S COMING FROM THE STEERING RACK MECHANISM ITSELF.

WHILE IAM DRIVING SOME TIME AIR BAGS IMAGE LIGHT UP ON THE SPEEDOMETER, COLLISION WARNING WILL ALSO LIGHT UP AND STEERING GETTING TIGHTER .THIS IS HAPPENING WHILE IAM DRIVING ON THE STREETS AND SOME TIME ITS HAPPENING ON FREEWAY TOO

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, THE STEERING ASSIST FAULT, SERVICE REQUIRED AND SERVICE ADVANCE TRAC WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL AS THE VEHICLE SIMULTANEOUSLY LOSS POWER STEERING FUNCTIONALITY. THE CONTACT'S WIFE RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) WHICH HE LINKED TO THE FAILURE. NIELSEN FORD (375 NJ-23, WANTAGE, NJ 07461) WAS CONTACTED ABOUT THE FAILURE AND THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.

THE AFFECTED VEHICLE IS A 2015 FORD FUSION ENERGI WITH 80,350 MILES. VIN: 3FA6P0SU1FR I PURCHASED THE VEHICLE FROM KELLER FORD IN HANFORD CALIFORNIA ON 11JAN2021, AT 79,902 MILES. ON MY WAY TO WORK WHILE ON THE HIGHWAY, SYMPTOMS STARTED WITH A HIGH PITCH NOISE, FOLLOWED BY, A BURNING SMELL, MOTOR OVER TEMP WARNING, AND FINALLY A COMPLETE LOSS OF POWER AND A "PULL OVER SAFELY" WARNING. I HAD MY CAR TOWED TO THE DEALERSHIP THE FOLLOWING MORNING TO BE WORKED ON, WHERE THEY FOUND THE TRANSMISSION ASSEMBLY TO BE THE AFFECTED ISSUE. THE TRANSMISSION HAD BEEN REPLACED SOMETIME LAST YEAR PRIOR TO MY OWNERSHIP, WHICH WAS UNDISCLOSED TO ME AT THE TIME OF PURCHASE, SO THIS IS NOW THE SECCOND TIME THIS CAR HAS HAD AN ISSUE WITH THE ECVT ASSEMBLY. (PART NUMBER HM5Z-7000-ARM). THE ORIGINAL REPAIR WAS A COMPLETE TRANSMISSION REPLACEMENT, BUT THIS TIME, FORD IS LOOKING AT HAVING THE DEALERSHIP REBUILD THE TRANSMISSION. I HAVE NOT BEEN ABLE TO FIND MANY OTHER ISSUES WITH THIS TRANSMISSION, ASIDE FOR TWO TSBS. 20-2219 AND 19-2391. THE HYBRID ELECTRICAL SYSTEM, WHICH INCLUDES THE ECVT, IS WARRANTED BY FORD UP TO 8 YEARS OR 100,000 MILES

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER PAUL CLARK FORD (464046 STATE RD 200, YULEE, FL 32097) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE NUMBER 3 CYLINDER MISFIRE, WHICH CAUSED FLUID TO ENTER INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

I HAVE A 2015 FORD FUSION MY ENGINE HAS STOPED WORKING.I ONLY HAVE 145000 MILES.I WAS BEEN ADVISED THIS IS A COMMON PROBLEM IN THESE VEHICLES.IF I HAD KNOWN I WOULD HAVE NEVER PURCHASED IT

COOLANT LEAK INTO ENGINE FOR 2015 FORD FUSION SE. CAR OVERHEATED ON THE HIGHWAY IN 2020. I TOOK IT TO FORD WHILE UNDER WARRANTY. THEY SAID THE ENGINE WASN'T THE ISSUE AND THAT IT WAS THE COOLANT. THEY BLED IT & PUT NEW. I AM STILL HAVING THE SAME ISSUE. GOT IT FIXED 3 TIMES! TO FIND OUT IT IS THE COOLANT LEAKING INTO THE CYLINDER/ENGINE. MY COOLANT IS EMPTY EVERY 20MILES! MY CAR IS NO LONGER UNDER WARRANTY BUT I ORIGINALLY ASKED FORD WHEN THE ISSUE FIRST HAPPENED !

WHILE DRIVING ON THE INTERSTATE MY CONTROL PANEL STARTED THROWING AN ALARM OF ENGINE TEMP HIGH. IT WOULD GO OFF THEN BACK ON SEVERAL TIMES. ABOUT 15-30 MINS HEADING HOME THE ENGINE LIGHT CAME ON AND CUT POWER TO THE ENGINE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LIFE OF THIS CAR. FIRST TIME FORD REPLACED THE ENGINE. THIS TIME THEY SAY THAT ITS NOT UNDER WARRANTY AND WANT ME TO REPLACE IT AGAIN. THE LIFE OF THIS NEW ENGINE IS LESS THAN 2 YEARS OLD AND LESS THAN 12000 MILES ON IT. COOLANT LEAKING INTO THE ENGINE. THIS IS A SERIOUS ISSUE THAT IS GOING TO GET SOMEBODY KILLED IF IT HASN'T ALREADY!

IN 2019 I HAD AN OVER TEMP WARNING POP UP. AFTER TAKING TO DEALERSHIP FOUND IT TO BE A COOLANT LEAK IN CYLINDER 2. SINCE IT WAS UNDER WARRANTY FORD REPLACED THE ENGINE. LESS THAN 2 YEARS LATER WITH THE NEW ENGINE THE SAME ISSUE IS HAPPENING AGAIN, BUT IS NO LONGER UNDER WARRANTY AND THEY WANT ME TO PAY TO REPLACE. THIS HAS NOT ONLY HAPPENED TO ME, BUT THERE ARE COUNTLESS OTHERS WITH THE SAME ISSUE. I WAS DRIVING ON THE INTERSTATE GOING ABOUT 65-70MPH WHEN THE POWER WAS SHUT DOWN TO MY ENGINE AND COULD HAVE KILLED ME.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING WHILE PULLING OUT OF THE DRIVEWAY AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE STEERING GEAR MOTOR DETACHED FROM THE GEAR HOUSING. THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC INFORMED OF NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

I PURCHASE A 2015 FORD FUSION SE WITH 119,00 MILES GREAT CONDITION CAR... THE CAR WILL MOT START... I'VE TOWED THE CAR TO MECHANIC SHOPS WHERE THEY INFORMED ME THAT I NEED TO REPLACE MY ENGINE. IN DISBELIEF I TOLD THE CAR TO ELDERLY FORD DEALERSHIP IN TROY, MI WHERE ARE THEY NOTIFIED ME THAT I NEEDED TO REPLACE MY ENGINE BECAUSE COOLANT WAS LEAKING INTO MY ENGINE AND THE REPAIRS WILL COST MEV$7500 THEY'VE DONE TWO DIAGNOSTIC TEST WERE THEY FIND FAULT IN FORD! I NEED TO RESOLVE THIS MATTER

MY VEHICLE'S BATTERY DRAINED OUT BECAUSE WE HADN'T BEEN DRIVING THE VEHICLE MUCH DUE TO COVID STAY-HOME ORDERS IN MICHIGAN AND STAYING AT HOME OVER THE HOLIDAYS. WE ROLLED IT OUT OF THE GARAGE AND JUMP STARTED IT IN THE DRIVEWAY, THEN LET IT RUN FOR AN HOUR TO RECHARGE THE BATTERY RATHER THAN DRIVING IT BECAUSE OUR POWER STEERING AND ADVANCE TRAC WERE SHOWING FAULT MESSAGES AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE. THE MESSAGES DIDN'T GO AWAY AFTER WE TURNED IT OFF AND RESTARTED IT. WE EVEN LEFT IT OVERNIGHT AND TRIED THE NEXT MORNING. THE MESSAGES ARE AS FOLLOWS: LOW BATTERY FEATURES TEMPORARILY TURNED OFF STEERING ASSIST FAULT SERVICE REQUIRED SERVICE ADVANCE TRAC THERE ARE ALSO TWO WARNING LIGHTS SHOWING A CAR SKIDDING, ONE WITH THE TEXT "OFF" UNDER IT. I BELIEVE THESE ARE THE TRACTION CONTROL WARNING LIGHTS. LOOKING ON THE INTERNET, I SEE THERE HAVE BEEN RECALLS FOR STEERING PROBLEMS RELATED TO THE ELECTRIC POWER STEERING ASSIST SYSTEMS HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/FORD-RECALLS-SEDANS-AND-SUVS-STEERING-PROBLEM/ HTTP://WWW.FORDPROBLEMS.COM/EPAS/ I CONTACTED FORD TO SEE IF THEY COULD PROVIDE SOME ADVICE OR ASSISTANCE. THERE DON'T SEEM TO BE ANY RECALLS ASSOCIATED WITH THIS ISSUE FOR MY VEHICLE'S VIN. THEY SUGGESTED I TRY TURNING IT OFF AND TURNING IT ON AGAIN (A "KEY CYCLE") TO SEE IF IT WOULD RESET, WHICH I HAVE DONE A FEW TIMES WITH NO SUCCESS. THEY THEN SUGGESTED TAKING IT TO THE DEALERSHIP TO HAVE IT CHECKED OUT. I DON'T FEEL SAFE DRIVING WITH THE STEERING WHEEL BEING SO DIFFICULT TO TURN, SO WILL NEED TO HAVE IT TOWED. I ALSO I FEAR I COULD BE EXPENSIVE TO GET THIS FIXED IF FORD DOES NOT RECOGNIZE THIS AS A SERVICE ISSUE. I THOUGHT I SHOULD DOCUMENT THIS IN CASE OTHER VEHICLE OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS AND THIS IS IN FACT A SYSTEMATIC ISSUE, NOT AN ISOLATED CASE.

MY DAUGHTER WAS DRIVING ON HIGHWAY I-45 WHEN SHE ENCOUNTERED SOME SNOW. THE STEERING ASSIST LIGHT, THE TIRE PRESSURE LIGHT AND ADVANCE TRAC LIGHT CAME ON. POWER WAS LOST TO THE STEERING WHEEL MAKING IT EXTREMELY HARD FOR HERE TO STEER THE VEHICLE. THE FAULT MAYBE A WHEEL SENSOR OR SOME OTHER COMPONENT CAUSING THIS TO HAPPEN. I REALLY DON'T KNOW. LUCKILY NO ONE WAS INJURED AND NO POLICE WAS INVOLVE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DRIVING IN THE RAIN OR SNOW WITH THE TEMPERATURE BELOW 50 DEGREES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V704000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT UPON START OF THE VEHICLE, THE POWER STEERING FAILED TO OPERATE AS NEEDED WITH THE POWER STEERING ASSIST FAILURE WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DID NOT HAVE THE PROPER TOOLS TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO MURRAY MOTORS LOCK HAVEN (910 BELLEFONTE AVE, LOCK HAVEN, PA 17745) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) WHICH HE LINKED TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

I TOOK MY CAR INTO THE FORD DEALER FOR SERVICE AS THE CAR'S BLUETOOTH WOULDN'T PAIR TO MY CELL PHONE. THE ISSUE BEGAN ABOUT TWO MONTHS AGO. THE DEALER DETERMINED THAT THE APIM MODULE NEEDS REPLACING. THE MODULE IS IMPORTANT FOR HANDS FREE COMMUNICATION WHILE DRIVING.

ENGINE WAS REPLACED IN SEP OF 2019 DUE TO COOLANT INTRUSION INTO ONE OF THE CYLINDERS. RICART FORD REPLACED IT DUE TO IT BEING COVERED BY AN EXTENDED WARRANTY. NOW 14 MONTHS I GET MY FUSION BACK FROM AN OIL CHANGE TO FIND MY COOLANT COMPLETELY EMPTY. TOOK MY CAR BACK INTO FORD AND WAS TOLD I HAVE COOLANT INTRUSION AGAIN AND THAT MY ENGINE NEEDS REPLACED A SECOND TIME.

WHILE DRIVING ON THE HIGHWAY, MY DASH INFORMED ME THAT MY POWER STEERING MODULE FAILED, AND I HAD TO PULL OVER BECAUSE THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO A FORD DEALERSHIP WHO MISDIAGNOSED IT AS A BATTERY ISSUE. AFTER GETTING A NEW BATTERY THE SAME ISSUE HAPPENED AGAIN. I NOW HAVE TO REPLACE THE WHOLE POWER STEERING WHICH WILL COST ME 3K.

CAR WON'T CRANK. WARNING SIGN SAYS DIMMING LIGHTS.

SUDDEN LOSS OF POWER STEERING WHILE DRIVING ON A CITY STREET AND MAKING A TURN THROUGH AN INTERSECTION. REPAIR REQUIRED IS COMPLETE REPLACEMENT OF THE ELECTRONIC STEERING ASSEMBLY GEAR.

WHILE DRIVING ON LOCAL ROAD LOSS OF POWER STEERING AND ABS SYSTEMS. SIMILAR TO RECENT RECALL OF OTHER FORD FUSIONS, BUT MY VIN IS NOT COVERED BY THE RECALL.

THIS MORNING I GOT AN ENGINE COOLANT OVER HEAT MESSAGE AND MY CAR OVER HEATED IN A DRIVE LESS THAN 10 MINUTES IN COLD WEATHER. COOLANT WAS CHECKED A FEW DAYS AGO AND LEVELS WERE GOOD. I CHECKED AFTER GETTING THE MESSAGE AND COOLANT TANK WAS COMPLETELY EMPTY. THERE WAS NO VISIBLE LEAK WHERE I HAD PARKED. READING ON TO POSSIBLE PROBLEMS ONLINE, I READ THAT THIS IS A SERIOUS AND KNOWN ISSUE. MY VEHICLE HAS ALWAYS BEEN SERVICED ON SCHEDULE AND THIS IS NOT NORMAL. 12-1-2020

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN INDEPENDENT MECHANIC PERFORMED A DIAGNOSTIC TEST AND FOUND A MISFIRE ON CYLINDER NUMBER 2. THE CONTACT REPLACED THE SPARK PLUGS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC TO BE DIAGNOSED. THE FAULT CODE INDICATED A MISFIRE ON CYLINDER NUMBER 2. THE IGNITION COIL WAS REPLACED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT THEN TOOK THE VEHICLE TO GULLO FORD OF CONROE (925 I-45 S, CONROE, TX 77301 (630) 539-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A COOLANT AND LEAK AND THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

8/15/2019 MY SON TOOK MY CAR TO AUTO CLINIC OF BOCA RATON INC.=COMPUTER DIAGNOSTIC SCAN, NO CHARGE=REPLACED CYLINDER TO IGNITION COIL-TOTAL WAS $90.95(12MONTH OR 12,000MILES LIM. WARTY.). ON 10/24/2019 MY SON TOOK MY CAR TO THE GRAYCO FORD OF DELRAY BEACH FOR RECALLS. ENGINE LIGHT WAS BACK ON,THEY WANTED $TO FIND OUT Y THE LIGHT WAS ON. SO MY SON LEFT &ON HIS NEXT DAY OFF HE TOOK THE CAR BACK TO THE AUTO CLINIC AGAIN. THEY DID A DIAGNOSTIC SCAN=FREE&THIS TIME=REPLACED CYLS.1,3&4 IGNITION/COILS= $272.85 THIS TIME MILEAGE IN & OUT WAS 53,473. MY SON MILEAGE IN FOR MY CAR AT GRAYCO FORD OF DELRAY BEACH WAS 54,824 ON 10/24/19. MOTOR WAS UNDER WARRANTY UP UNTIL 60,000 MILES. SO I DON'T UNDERSTAND WHY THEY WOULDN'T OF LOOKED AT THAT CHECK ENGINE LIGHT OR THE MOTOR OF MY CAR FOR MY SON WHO WAS AWAY AT COLLEGE IN FLORIDA FOR 3YRS. I BOUGHT THAT CAR IN ORDER FOR HIM TO GO TO FLORIDA AND WORK AND GO TO SCHOOL LYNN UNIVERSITY TO GET HIS MASTERS DEGREE AT 23 YEARS OLD. I THOUGHT I BOUGHT A SAFE VEHICLE FOR HIS TRAVELS. MY SON GOT HIS NORMAL OIL CHANGE OF EVERY 3 MONTHS ON 4/15/20@1:03PM. ENGINE LIGHT ON AFTER HE LEFT SO HE TOOK IT TO THE AUTO CLINIC AGAIN @2:05 THEY REPLACED SPARK PLUGS FOR $58.44 MILEAGE IN 58,325 IN AND OUT. HE MOVED HOME TO OH THE CHECK ENGINE LIGHT ON AGAIN! I TOOK IT TO CLASSIC,MENTOR OH THEY TELL ME MY FORD ENGINE HAS A PROBLEM SOMETHING WARPS INSIDE A CHAMBER AND LETS COOLANT GO INTO THE MOTOR! THEY WANT $5200 TO FIX IT. I CALLED FORD&IT'S 2000 MILES OUT WARRANTY. THEY SAID CAN'T/WON'T HELP W/ THIS WELL-KNOWN PROBLEM FOR 2013-2019 FUSIONS! I TALKD TO THE GRAYCO FORD OF DELRAY, VERY RUDE (DAVID ALIVA) & BOSS VERY RUDE AS WELL. I GOT A RUDE EMAIL,THAT THEY WILL NOT HELP ME! EVEN THOUGH THE CHECK ENGINE LIGHT WAS ON AND IT WAS UNDER 60,000 MILES! CAR SITTING AT MENTOR CLASSIC(SINCE 08/20)THEY TELL ME IT IS A FIRE HAZARD TO DRIVE! I DON'T KNOW WHAT TO DO!

WHEN GETTING READY TO PARK THE CAR THE CAR SAYS IT'S IT NUETRAL BUT IT'S ACTUALLY I BELIEVE IN PARK. I TOOK MY FOOT OFF THE BREAK AND IT WAS MOVING BACKWARDS. I PUT THE PARKING BREAK ON THE CAR SO IT IS STATIONARY.

THE RPMS REV AND SHIFTING HESITATES. WAS AT A STOP LIGHT, WENT TO DRIVE OFF FROM LIGHT AND IT STALLED IN INTERSECTION AS IT WAS STUCK IN GEAR AND FINALLY WENT INTO GEAR. IT SLOW, HARD SHIFTS AT USUAL TIMES. THE STALLING HAPPENS OUT OF THE BLUE. I DO NOT GO FAR BECAUSE I DON'T WANT TO HAVE AN ACCIDENT FROM IT STALLING IN GEAR! I'VE PUT SO MUCH MONEY ON TRANNY WORK, THIS IS RIDICULOUS TO NOT HAVE A SAFE VEHICLE AND HAVE TO WORRY ABOUT BEING STRANDED.

NA

DRIVING ON HIGHWAY AND CAR OVERHEATS AND HAVE TO PULL OVER. THE CAR SHUTDOWN. A COOLANT PROBLEM NOT A BIG DEAL. TAKE IT IN AND HAVE A CODE SAYING IT IS MISFIRE #2 #3. REPLACE PLUGS DO A TUNE UP AND ASK ABOUT THE OVER HEATING PROBLEM. SAID WE WERE LOW ON ANTIFREEZE. STRANGE CAUSE WE HAD JUST TOPPED ALL FLUIDS WHEN WE CHANGED OIL. OKAY PICK IT UP RUNS GREAT FOR ONE DAY, ENGINE LIGHT COMES ON AGAIN. TAKE IT BACK AND GET IT CHECKED MISFIRE AGAIN. LEAVE CAR WITH MECHANIC AND HE GOES THRU IT. TEST DRIVING AND ENGINE LIGHT COMES BACK ON. GETS IT BACK TO THE SHOP, STARTS LOOKING AROUND AND NOTICES THE COOLANT WHICH HE JUST FILLED IS DRY. AFTER FURTHER REVIEW THE COOLANT IS LEAKING INTO THE ENGINE. THE DIAGNOSE IS THE ENGINE NEEDS TO BE REPLACED. THE VEHICLE HAS 80000 MILES ON IT AND SHOULD NOT HAVE A PROBLEM OF THIS SORT GOING ON AT ALL. WE TOOK IT IN TO FORD AND WAS TOLD THEY CAN HELP US . THIS IS THERE PRODUCT CORRECT?

EARLIER THIS YEAR IN FEBRUARY, VEHICLE WAS IN MOTION AND FAILED TO ACCELERATE. AFTER ANOTHER ATTEMPT WAS ABLE TO GET CAR TO ACCELERATE AND MADE IT HOME. CAR WAS SHAKING AND SMOKE COMING FROM TAILPIPE. CAR WAS TOWED TO DEALERSHIP FOR DIAGNOSTICS AND WAS TOLD I NEEDED A NEW ENGINE DUE TO COOLANT LEAKING INTO ENGINE. HAD ENGINE REPLACED AND NOW 8 MONTHS LATER, I'M HAVING THE SAME ISSUE. CAR IS SHAKING UPON START AND ENGINE LIGHT IS ON. FORD HASN'T DECLARED A RECALL FOR THIS ISSUE, EVEN AFTER MULTIPLE REPORTS OF THIS BEING A KNOWN PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH MOTOR COMPANY INC (359 STATE ROUTE 31 S, WASHINGTON, NJ 07882, (908) 835-8100) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT CYLINDER #2 AND THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

COOLANT LEAKING IN TO CYLINDER FROM MANUFACTURING ERROR CAR SHAKING ON START UP AND WHITE SMOKE.

I RECEIVED NOTICE OF RECALL 20S15 / 20V-177 APPROXIMATELY 7 WEEKS AGO, AND MY DEALERSHIP HAS BEEN UNABLE AND UNWILLING TO SCHEDULE A SERVICE APPOINTMENT AFTER 6 ATTEMPTS AT CONTACT AND SCHEDULING. THE DEALERSHIP IN QUESTION IS BIG MIKE NAUGHTIN FORD 150 S HAVANA ST AURORA, CO 80012

SOMETIMES HALFWAY OR COMPLETELY MY BACK UP CAMERA WILL GO BLACK AND LEAVE AND ERROR MESSAGE. THIS IS EVERYTIME I BACK UP, HAS BEEN HAPPENING SINCE AUGUST 2020.

WHILE DRIVING MY CAR POWER STEERING WAS LOST WHILE TURNING. I ALMOST RAN INTO ANOTHER VEHICLE BUT WAS ABLE TO PULL MY STEERING WHEEL FAST ENOUGH EVEN THOUGH IT WAS VERY HARD TO TURN

ENGINE WENT OUT AT 5 YEARS AND 90000 MILES. ONE OF NUMEROUS 1.5 L FORD ENGINES IN THE SHOP AT THAT TIME.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WITHOUT WARNING, THE DRIVER'S SIDE REAR DOOR LATCH FRACTURED. THE CONTACT STATED THAT A ROPE WAS TIED TO THE DOOR HANDLE TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO TROPICAL FORD (9900 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.*DT*JB

I WAS STOPPED AT A STOP SIGN AND WAS HIT HEAD ON AND THE AIR BAGS NEVER DEPLOYED. DAMAGE TO MY GRILL, HOOD, BUMPER, SIDE PANELS AND DRIVER SIDE DOOR WOULDN'T OPEN. THE IMPACT SHOULD HAVE CAUSED MY AIR BAGS TO DEPLOY. IT WAS A HARD ENOUGH IMPACT THAT IT ACTUALLY MOVED MY CAR. AIR BAGS DO NOT WORK.

TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WHILE DEPRESSING THE ACCELERATOR PEDAL. THE RPM WAS REDLINED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED TO PARK HOWEVER, THE INSTRUMENT PANEL INDICATED THAT HILL START ASSIST WAS NOT AVAILABLE. IN ADDITION, THE REAR LIGHTS REMAINED ILLUMINATED WITHOUT DEPRESSING THE BRAKE PEDAL. THE CONTACT DISCONNECTED THE BATTERY FOR THE REAR LIGHTS TO TURN OFF. THE CONTACT HAD A CERTIFIED MECHANIC TO LOOK AT THE VEHICLE AND WAS INFORMED THAT THE THROTTLE BODY SURGED CAUSING THE FAILURE. THE CONTACT CALLED TALLAHASSEE FORD (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER FIELD SERVICE ACTION: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

CAR IS AROUND 80,000 MILES AND HAS COOLANT LEAKING INTO THE CYLINDERS. PREVIOUSLY I HAD SOME MISFIRE CODES COMING THROUGH AND HAD THE SPARK PLUGS REPLACED. HOWEVER, THE CAR CONTINUED TO ROUGH IDLE AND THE ENGINE LIGHT PERIODICALLY WOULD COME BACK ON. A FEW DAYS AGO THE CAR INFORMED ME THAT THE ENGINE WAS OVERHEATING WHILE DRIVING ON THE HIGHWAY. I REFILLED THE COOLANT TO THE CORRECT LEVEL AND CHECKED BACK THE NEXT DAY. THE COOLANT WAS BELOW THE MINIMUM LINE AGAIN SO I TOOK IT TO THE DEALERSHIP. THIS IS WHEN THEY DEALERSHIP TOLD ME ABOUT THE NEED FOR AN ENGINE REPLACEMENT

I SENDING THIS MASSAGE BECAUSE I HAVE 2015 FORD FUSION SE. MY ISSUE IS WHEN I PUT MY CAR ON DRIVE MODE EVERY TIME I GO OUT IN TO TOWN. WHEN I'M ABOUT TO MAKE A STOP AND WHEN I TAKE OFF THE TRANSMISSION SEEMS TO JUMP BACK AND FOR ALMOST LIKE IS TRYING TO GET A GOOD SHIFT OR LIKE IS TRYING TO LOOK FOR FISRT GEAR. I DON'T KNOW IF FORD IS AWARE OF THIS SITUATION, BUT ITS GETTING KINDA ANNOYING THAT THE TRANSMISSION IS DOING THAT OR IF IS FAILING. I DON'T KNOW WHAT COULD IT BE MAYBE IT JUST NEEDS A SOFTWARE UPDATE OR MAYBE THE TRANSMISSION IS ABOUT TO GO OUT. HOPEFULLY SOMEONE READ THIS OR MAYBE THROUGH THIS WEBSITE THE COMPLAINT GETS TO FORD AND DUE SOMETHING ABOUT IT OR AT LEAST FIX THE PROBLEM. I DON'T KNOW HOW MANY PEOPLE OUT THERE ARE EXPERIENCING THE SAME PROBLEM AS ME, BUT IF WE ALL COME TOGETHER MAYBE FORD COULD DO A RECALL OR FIX THE PROBLEM ON THIS TRANSMISSIONS BEFORE MINE GOES OUT AND I HAVE TO PAY FOR IT.

WE HAVE NOW EXPERIENCED THE IDENTICAL DEFECT IN THE ENGINE IN THIS CAR TWO TIMES. COOLANT IS LEAKING INTO THE ENGINE CAUSING IT TO FAIL THE FIRST TIME AND NOW TRIGGERING CHECK ENGINE LIGHTS THAT THE DEALERSHIP STATES WILL REQUIRE THE ENGINE TO BE REPLACED AGAIN MEANING IT WILL BE THE THIRD ENGINE IN A 5 YEAR OLD CAR WITH 55000 MILES. THE FIRST ISSUE OCCURRED IN APRIL 2019. THE CAR ENGINE STOPPED WHILE BEING DRIVEN ON A SUBURBAN PARKWAY CREATING A DANGEROUS SITUATION TO PULL OUT OF TRAFFIC. IT NEEDED TO BE TOWED TO DEALERSHIP. THE ENGINE HAD BURNED OFF ALL THE COOLANT AND WHEN TESTED THE DEALERSHIP STATED COOLANT WAS LEAKING INTO THE ENGINE AND IT WOULD NEED TO BE REPLACED. THERE WERE 41,000 MILES ON THE CAR SO THE ENGINE REPLACEMENT WAS COVERED BY WARRANTY. SINCE THEN WE HAVE DRIVEN THE CAR 14,000 MILES IN 18 MONTHS ON THE NEW ENGINE THAT WAS REPLACED. IN SEPTEMBER OF 2020 THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. WE TOOK IT TO A AUTO PARTS STORE TO DOWNLOAD THE CODE FOR THE CHECK ENGINE LIGHT. IT WAS P0300, AN ENGINE MISFIRE. WE TOOK TO A LOCAL SHOP TO CHECK IT OUT. HE DIAGNOSED THE SAME ISSUE. HE FOUND COOLANT IN CYLINDER 1 AND IT WAS 1/2 GALLON SHORT OF COOLANT. HE STATED THIS IS KNOWN ISSUE AND ENGINE WOULD NEED TO BE REPLACED. I SHARED IT HAD ALREADY BEEN REPLACED AND HE RECOMMENDED TAKING IT BACK TO DEALER THAT DID WORK. I DROVE IT TO DEALER AND THEY CONFIRMED THE SAME ISSUE WITH COOLANT IN THE ENGINE AND IT WOULD NEED TO BE REPLACED. THIS TIME, IT'S NOT UNDER WARRANTY SO WE WILL HAVE TO BUY A NEW ENGINE FOR $5K. I HAVE REQUESTED FORD STAND BEHIND THE REPLACEMENT ENGINE WITH 14,000 MILES ON IT ONLY TO BE TOLD NO, THE NEW ENGINE ISN'T COVERED. THE CAR HAS 55,500 MILES ON IT CURRENTLY.

2015 FORD FUSION SE. THE PASSENGER SIDE DAYTIME RUNNING LIGHT BULB WAS OUT AROUND 1 NOVEMBER, 2019. THE FORD DEALER REPLACED IT ON 11/14/2019 AND OFFERED TO REPLACE THE DRIVER SIDE LIGHT AT THE SAME TIME, BECAUSE IT IS EXPENSIVE TO TAKE THE FRONT BUMPER OFF TO DO THE JOB ($210 LABOR PLUS $35 FOR THE LIGHT AND $29 FOR ADD'L SHOP SUPPLIES.). HE INDICATED THAT THE DRIVER SIDE BULB WOULD PROBABLY BURN OUT SOON. I DENIED THE CHANGE; I THOUGHT IT WAS A RIPOFF. TURNS OUT HE WAS RIGHT BUT WHY DOES THE LIGHT BURN OUT AT ALL. THE PASSENGER SIDE BULB WAS OUT LESS THAN 5 YEARS AFTER I BOUGHT IT. SEEMS THEY COULD DESIGN A LIGHT THAT WOULD LAST FOREVER, NO? I REALIZE THESE ARE THE DAYTIME RUNNING LIGHTS AND THEY ARE ON WHENEVER THE CAR IS ON IF YOU USE THE RIGHT SETTING, BUT IT SEEMS THEY DESIGNED IN OBSOLESCENCE,

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO HAVANA FORD, INC (302 S MAIN ST, HAVANA, FL 32333, 850-539-6565) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EVAP PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *DT*DT*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT HAVANA FORD 10/09/2020 AT OWNER'S EXPENSE AND REQUESTING A REFUND. *TR

ENGINE COOLANT IS BEING CONSUMED BY THE ENGINE LEADING TO UNSAFE ENGINE OVERHEATING. THIS INTERNAL LEAK OCCURS DURING ALL DRIVING SITUATIONS.

ENGINE STARTING ROUGH THEN EVENING OUT. TOOK TO DEALERSHIP. WAS TOLD THAT COOLANT WAS LEAKING INTO CYLINDER MAKING FOR INITIAL ROUGH IDLE. SERVICE BULLETIN SAYS TO REPLACE ENGINE. WE HAD THEM TEAR DOWN THE ENGINE TO CONFIRM IT WAS NOT A HEAD GASKET. RESULTS NEGATIVE. SO, HAD THE ENGINE REPLACED FOR $6800.00

FUSE CONTINUES TO POP. THE VEHICLE WAS DRIVEN TO A GROCERY STORE AND AFTER THE SHOPPING THE VEHICLE STARTED UP BRIEFLY THEN DIED. WE CHANGED THE FUSE AT THE PARKING LOT BUT IT POPPED THE FUSE AGAIN. WE ENDED UP HAVING IT TOWED. THE MECHANIC BELIEVES IT IS A FUEL PUMP ISSUE OR WIRING TO THE FUEL PUMP. WE ARE ON MILITARY ORDERS IN ITALY AND HAVE BEEN UNABLE TO REACH FORD TO AUTHORIZE REPAIR SINCE WE DO HAVE A VALID EXTENDED WARRANTY. ITALIAN FORD DEALERS WILL NOT WORK ON AMERICAN SPEC CARS. WE HAVE A CERTIFIED MECHANIC WHO HAS ACCESS TO FORD BUT NEEDS THE AUTHORIZATION CODE IN ORDER TO START REPAIRS AND RECALLS. WE ARE GETTING THE RUN AROUND WITH FORD'S CUSTOMER SERVICE HOTLINES AND NO ONE SEEMS TO BE WILLING TO HELP. WE CANNOT SHIP THE VEHICLE BACK TO THE STATES WITH ACTIVE RECALLS ON IT. THE VEHICLE IS COMPLETELY BROKE DOWN CURRENTLY. WE ARE UPSET ON HOW FORD SUPPORTS ITS MILITARY!

I DROVE TO WORK NO PROBLEMS AND PARKED MY 2015 FUSION 2.0 ECOBOOST. WHEN I LEFT WORK I STARTED THE CAR AND A BILLOW OF WHITE SMOKE ROLLED OUT FROM THE EXHAUST WHEN I PULLED OUT OF MY PARKING SPOT. IT QUICKLY DISSIPATED SO I DROVE DOWN THE ROAD A FEW MILES. I THEN GOT AN OVERHEATING WARNING ON THE DASH FOLLOWED BY A P1299 CODE. WHEN I PARKED THE CAR IT WAS IDLING ROUGH SO I TURNED IT OFF. I LET IT COOL DOWN AND NOTICED THE COOLANT RESERVOIR WAS LOW SO I FILLED IT UP AND STARTED THE CAR, IT IDLED JUST FINE, AT FIRST, WITH LITTLE SMOKE THEN AFTER A FEW MOMENTS IT STARTED IDLING REALLY ROUGH. IT SUCKED THE COOLANT RESERVOIR DRY SO I FILLED IT UP AGAIN AND WENT INSIDE. WHEN I LOOKED AT IT HALF AN HOUR LATER THE COOLANT RESERVOIR WAS EMPTY YET AGAIN. I THEN NOTICED A HUGE PUDDLE UNDER MY CAR WITH IT DRIPPING FROM THE MUFFLER IN THE MIDDLE. I DON'T KNOW THE PROBLEM. I ONLY HAVE 68K MILES.

LAST YEAR I TOOK MY FUSION IN FOR A COUPLE OF RECALLS AT GARY SMITH FORD. ONE OF THE TWO RECALLS REGARDED MY FRONT PASSENGER SEATBELT. IT WOULDN'T EXTEND OUT PROPERLY WITHOUT HAVING TO TAKE EXTRA MEASURES. I HAD A RECALL LETTER IN THE MAIL REGARDING THIS ERROR AND IT WAS APPARENTLY NOTED THAT THE BELT WAS FIXED, BUT IT IS STILL NOT.

ENGINE RAN ROUGH ON START UP, CHECK ENGINE LIGHT CAME ON, TOOK CAR TO FORD DEALER WHO TOLD ME COOLANT WAS LEAKING INTO #3 CYLINDER AND ENGINE WOULD NEED REPLACED, MILEAGE ON CAR IS 64,441. IT LOOKS LIKE FORD HAS A MANUFACTURING DEFECT IN THIS 1.5 ENGINE AS MY PROBLEM IS NOT A ISOLATED PROBLEM.

IN AUG 2020 THE CHECK ENGINE LIGHT CAME ON IN MY 2015 FORD FUSION AFTER IT STARTED ROUGH. I BROUGHT IT TO THE FORD DEALERSHIP FOR SERVICE. THEY SAID THE SPARK PLUGS AND COILS SHOULD BE REPLACED (CHECK ENGINE CODE WAS P0303, CYLINDER MISFIRE). A MONTH LATER THE SAME ISSUE OCCURRED AGAIN. CALLED THE DEALERSHIP AND THE SERVICE MGR SAID 'OH, THERE HAVE BEEN PROBLEMS WITH THE FUSION ECOBOOST ENGINES. COOLANT LEAKS INTO THE CYLINDERS AND DAMAGES THEM. HE SAID THE DESIGN OF THE ENGINE BLOCK HAS SCORE GROOVES BETWEEN THE CYLINDERS EVENTUALLY CAUSING THE LEAK AND CORROSION TO START. HE THEN PROCEEDED TO INFORM ME THAT THE LONG BLOCK AND HEAD GASKET WOULD NEED TO BE REPLACED AND THE STARTING COST WOULD $5,000+. BUT LIKELY CLOSER TO $7000. FURTHER HE SAID FORD WAS AWARE OF THE ISSUE BUT NOT RECALLING OR COVERING THE REPLACEMENT COST. HE SAID HE HAD 8 OTHER VEHICLES ON THE LOT NEEDING THE SAME REPAIR AND EVEN IF THEY HAD THE PARTS IN STOCK, WHICH THEY DON'T AND IT WOULD TAKE SOME TIME TO GET THEM, IF WOULD BE 6 WEEKS TO COMPLETE THE REPAIR. THE REPLACEMENT WOULD BE THE ENTIRE ENGINE WHICH FORD HAS CORRECTED THE ISSUE AND REMOVED THE SCORED GROOVES. I HAVE MAINTAINED MY FUSION WITH THE SAME FORD DEALERSHIP AND HAD ALL ROUTINE MAINTENANCE AND CARE DONE THERE. THIS ENGINE ISSUE WAS THERE AT THE TIME IT WAS MANUFACTURED AND WAS A TIME BOMB. I SHOULD NOT HAVE TO INCUR THE EXPENSE OR FINANCIAL LOSS TO REPLACE THE ENGINE. IF LEFT UNREPAIRED THE ENGINE WILL EVENTUALLY CEASE AND DEPENDING ON WHERE THAT OCCURS COULD BE DANGEROUS TO ME AND SURROUNDING DRIVERS. I HAVE PARKED MY VEHICLE FOR NOW UNTIL THE SERVICE MANAGER LETS ME KNOW WHAT FORD WILL DO, IF ANYTHING. HE SAID THEY MIGHT GIVE ME SOME HELP BUT I WOULD HAVE TO COVER MOST OF THE EXPENSE!!! I

AFTER 5 YEARS, HEAD GASKET LEAK INTO CYLINDER. FORD HAS ACKNOWLEDGED THROUGH SEVERAL TSB'S ON THIS KNOWN ISSUE. FORD HAS PUT OUT A CUSTOMER SATISFACTION PROGRAM TO CHANGE COMPUTER SETTING TO PREVENT THIS DAMAGE FROM OCCURRING. THIS COVERS 2014-2017 FUSION MODELS WITH 1.5L ENGINES, HOWEVER THEY LEFT OUT SOME VIN NUMBERS THAT THE DIDN'T THINK WOULD HAVE THIS ISSUE. MINE HAS THE EXACT ISSUE AS DESCRIBED IN THEIR TSB'S AND PROGRAM. THEY DIDN'T NOTIFY EVERYONE WHICH CAUSED THE DAMAGED HEAD GASKET. THEY ARE NOT OFFERING TO WARRANTY THEIR DEFECT AND THE DAMAGE DONE FROM THAT DEFECT.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHCILE STALLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLONIAL FORD LOCATED AT 126 FEDERAL RD #126, DANBURY, CT 06811, WHO DIAGNOSED THAT ENGINE CYLINDER #2 WAS DEFECTIVE, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. THE CONTACT STATED THAT IT WAS DISCOVERED THAT THE LUG NUTS WERE SWOLLEN AND WEAK. THE CONTACT STATED THAT THE FAILURE EXISTED AND THAT THE TIRES HAD TO BE REPLACED FOUR TIMES. THE TIRE DEALER STATED THAT THE CONTACT NEEDED TO BRING IN A NEW SET OF LUG NUTS TO REPLACE THE DEFECTIVE SET WHEN THE TIRES WERE REPLACED. FELIX SABATES FORD (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 552-2760) STATED THAT THE LUG NUTS HAD A CAP THAT WAS WELDED ON THE TOP LUG NUTS THEMSELVES THAT WAS SWOLLEN CAUSING THE DEFECT. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE CONTACT A CASE NUMBER. THE FAILURE MILEAGE WAS 61,000.

WHILE PULLING OUT OF A PARKING SPACE (LESS THAN 5 MPH) I HEARD A CLANK/POP SOUND. WHEN I THEN APPLIED MY BRAKES THEY SUNK TO THE FLOOR AND BARELY STOPPED THE CAR. I HAD NO BRAKES. BRAKE FLUID THEN STARTED TO PUDDLE UNDER THE FRONT PASSENGERS SIDE WHEEL AND ON INSPECTION I NOTICED THE BRAKE FLUID DRIPPING FROM THE BRAKE LINE. I HAVE BEEN CURRENT WITH ALL MY CAR MAINTENANCE AND THERE WAS NEVER A MENTION OF ANY ISSUE WITH THE BREAK LINES. I HAD THIS CAR TOWED AND UPON INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE FRONT DRIVERS SIDE BRAKE LINES WERE ALSO BULGING AND NEEDED REPLACING. THE FRONT BRAKE LINES GOING FROM THE CALIPER TO THE MAIN BRAKE LINE FITTING, ARE THE PARTS THAT WERE BAD. I HAVE ATTACHED PICTURES AND NOTES FROM THE MECHANIC. I HAVE A LINK I CAN SHARE AS WELL AS AN INVOICE IF NEEDED. I DID NOT SHARE CURRENTLY SINCE IT STATES NOT TO PUT PERSONAL INFORMATION ON HERE.

THIS IS A REOCCURRING ISSUE WITH THE DIRECT FUEL INJECTION SYSTEM (GDI). THE HIGH PRESSURE PUMP IS GROUND INTO THE TOP OF THE CAMSHAFT CAM AND CAUSING FUEL RAIL FAILURE, ENGINE CODES P0087 & P219A. THE DEALERSHIP HAS REPAIRED THIS ONCE UNDER WARRANTY. FORD REFUSES TO REPAIR AGAIN, SINCE MY WARRANTY EXPIRED WHILE WE WERE IN STATE LOCKDOWN ORDER. THIS GDI DIRECT FUEL INJECTION VS. MULTI-PORT INJECTION WAS RUSHED TO MARKET TO MEET THE NEW FUEL ECONOMY MANDATES SET BY CONGRESS AND IT HAS FAILED ON THIS VEHICLE 3 TIMES NOW, CAUSING SERIOUSLY DANGEROUS DRIVING CONDITIONS. FMC WONT REPAIR AGAIN EVEN THOUGH THEY KNOW OF THIS SYSTEMIC ISSUE. I AM ATTACHING A COPY OF THE DIAGNOSTICS FROM FORD WITH THE EXTENSIVE REPAIR/PARTS LIST. I SEE ON ALMOST EVERY FORD COMPLAINT WEBSITE THE ISSUES WITH THE EARLY GDI FUEL SYSTEMS ON THEIR ECO BOOST MODELS. MY CAR ONLY HAS 54000 MILES AND THIS IS THE THIRD TIME FOR NEEDED REPAIRS. FMC CASE# CAS27469187

I HAVE A 2015 FORD FUSION SE ECOBOOST CURRENTLY AROUND 76000 MILES. ABOUT 2 WEEKS AGO THE CHECK ENGINE LIGHT TURNED ON. THE SCAN HAD REPORTED A CYLINDER MISFIRE DUE FOR A SPARK PLUG CHANGE ALONG WITH A COIL CHANGE. MADE THE REPLACEMENTS DAY AFTER, CHECK ENGINE LIGHT WAS CORRECTED. A WEEK AGO IT OVERHEATED, COOLANT HAD DISAPPEARED, EVEN AFTER REFILLING THE COOLANT AT MAX THE VEHICLE WOULDN'T REGISTER THE COOLANT. NO MOVEMENT, NOT DRIVABLE. GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. WAITED FOR ALMOST A WEEK FOR THEM TO DIAGNOSE THE CAR, COME TO FIND OUT MY CAR IS IN NEED OF A NEW ENGINE. THE TECHNICIAN SAID THE COOLANT WAS BEING 'EATEN BY THE ENGINE' AND THERE WAS NO WAY TO FIND OUT WHERE IN THE ENGINE WAS THE LEAK. 'EXCESSIVE MOISTURE COULD CAUSE THE ENGINE TO COMBUST IF DRIVEN IN THIS CONDITION'. 'THE ENGINE WAS ABSORBING THE MOISTURE'. WHAT I CAN'T UNDERSTAND IS HOW COULD THIS BE A COMMON PROBLEM IN FORD FUSION ECOBOOST MODELS AND NOT BE A MANUFACTURER RECALL. IF CAR WAS KEPT UP WITH MAINTENANCE, AND NEVER BROUGHT UP WHEN GETTING SERVICED. THERE'S NO WEAR AND TEAR DAMAGE IT'S A MANUFACTURE DEFECT. A CAR ENGINE SHOULD NOT LAST 5 YEARS FROM BEING BRAND NEW TO BASICALLY TOTALED CAR.. FORD SHOULD PROVIDE A RECALL . THIS IS UNACCEPTABLE. EVEN AFTER CONTACTING FORD THEY MENTIONED NO COVERAGE AFTER 5 YEAR POWER TRAIN WARRANTY.

TL* THE CONTACT CALLED ON BEHALF OF HIS SISTER WHO OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HIS SISTER WAS DRIVING, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE NEW ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WENT TO HAAG FORD SALES INC (405 E EADS PKWY, GREENDALE, IN 47025) AND WAS INFORMED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,637.

THE BACK DRIVER SIDE SEAT BELT IS STUCK AND WILL NOT COME OUT. THE RETRACTOR KEEPS LOCKING UP. THE VEHICLE WAS NOT IN A COLLISION. THE BREAKS WERE NOT EVER HIT HARD. IT WORKED FINE THE DAY BEFORE. THE NEXT MORNING, MY CHILD TRIED TO STRAP HERSELF UP AND IT WOULD NOT COME OUT. THE VEHICLE WAS STATIONARY IN THE DRIVE WAY. THE OTHER SEATBELTS WORK FINE.

MY 2015 FORD FUSION OVERHEATED WITHIN 10 MINUTES OF TURNING IT ON AND DRIVING ONTO THE FREEWAY. THE COOLANT HAD COMPLETELY DISAPPEARED AND THE CAR STOPPED MOVING. EVEN AFTER REFILLING THE COOLANT, NO CHANGE IN THERMOSTAT AND STILL NOT DRIVABLE. UPON GETTING IT TOWED AND GETTING IT DELIVERED TO THE FORD DEALERSHIP IN TOWN. IT TOOK 6 DAYS FOR THE TEAM TO DIAGNOSE IT NEEDED A NEW ENGINE. THE ENGINE ITSELF WAS EATING AWAY THE COOLANT AND WAS CONTAINING WATER/MOISTURE PRESSURE WITHIN THE ENGINE. NOT DRIVABLE, AND IN NEED OF A NEW ENGINE.

CAR STARTED LEAKING COOLANT IN MAY, BUT NO VISIBLE SIGN OF LEAKING. CAR NEVER OVERHEATED AND KEPT COOLANT AT APPROPRIATE LEVEL. CAR WOULD OCCASIONALLY MISFIRE ON STARTUP AND WOULD HAVE CYLINDER 1 MISFIRE. ONE DAY CAR BEGAN TO SHAKE AT HIGHWAY SPEED AND IMMEDIATELY SLOWED DOWN AND LEFT HIGHWAY. TOOK TO FORD DEALERSHIP AND WAS TOLD THAT COOLANT WAS LEAKING INTO COMBUSTION CHAMBER AND NEEDED A NEW ENGINE.

RIGHT REAR DOOR LOCK DOES NOT REMAIN LOCKED, EVEN WHEN CAR IS IN MOTION. YOU ARE ABLE TO UNLOCK AND OPEN THE DOOR FROM THE INSIDE WHEN VEHICLE IS IN MOTION. THIS HAPPENS ON CITY STREETS AT 30 MPH OR GOING DOWN THE HIGHWAY AT 55 MPH. FIRST NOTICED IN MARCH 2020, BUT ONGOING. MY GRANDSON SITS IN THE REAR IN HIS CAR SEAT AND HAD ON SEVERAL OCCASIONS HE CAN OPEN THE DOOR, WHILE DRIVING DOWN ROAD.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED OVERHEAT AND POWER REDUCED WARNING MESSAGES WERE ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RACEWAY FORD LOCATED AT 5900 SYCAMORE CANYON BLVD, RIVERSIDE, CA 92507, (800) 286-9861, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED AND THE CONTACT WAS REFERRED TO TBS 20-2100. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

WHEN I CRANK MY CAR IT STARTS SHAKING REALLY BAD AND MISSING MY CHECK ENGINE LIGHT COMES ON AND GOES OFF TOOK IT TO MECHANIC AND THEY SAID IT WAS LEAKING COOLANT INTO CYLINDER AND THE MOTOR NEEDS TO BE REPLACED. I'M AFRAID THAT IT'S GONNA TO STOP GOING DOWN THE ROAD. I'M A SINGLE PARENT AND ON A FIXED INCOME THE COST OF A NEW ENGINE IS HALF OF WHAT I OWE.

TRAVELING ON HIGHWAY AT 70 MPH WITH SUDDEN IMMEDIATE INABILITY TO MAINTAIN SPEED (LOSS OF POWER/ACCELERATION). VEHICLE NOT RESPONSIVE TO ACCELERATION REQUEST UNTIL BELOW 45 MPH AND BEHAVES ERRATICALLY (JUST STOPS RESPONDING AND CAR SLOWS). NO CHECK ENGINE LIGHT AND CAR OTHERWISE RUNS NORMALLY. ACCOMPANYING BEHAVIORS: BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED (STUCK ON), EVEN WHEN NOT BRAKING AND ALSO WHEN CAR IS TURNED OFF AND KEY REMOVED. INTERMITTENTLY WHEN CAR IS STOPPED, MESSAGE "HILL START ASSIST NOT AVAILABLE" IS SHOWN. TOOK CAR INTO FORD DEALERSHIP WHO DIAGNOSED THE PROBLEM AND "FOUND BRAKE SWITCH ENGAGEMENT BUSHING MISSING FROM BRAKE PEDAL" AND OFFERED TO REPLACE THE "BRAKE PEDAL ASSEMBLY" AT A COST OF $1,062.35. FOUND SEVERAL FORUMS COMPLAINING OF THE SAME EXACT BEHAVIORS AND NOTING THAT THE OEM "BRAKE PEDAL STOP PAD" HAD BROKEN INTO PIECES. I ALSO REMEMBERED VACUUMING UP SOME PLASTIC PIECES FROM THE DRIVER FRONT FLOOR AREA NOT REALIZING WHERE THEY HAD COME FROM. THE "BRAKE PEDAL STOP PAD" ITSELF WHICH WOULD COST LESS THAN $5.00 IS NOT OFFERED BY FORD, SO PEOPLE ARE FINDING ALTERNATIVES WHICH MAY BE UNSAFE AND INCLUDE: "BRAKE PEDAL STOP PAD" NOT DESIGNED SPECIFICALLY FOR THIS VEHICLE, ZIP TIES, AND EVEN MAGNETS! OTHER FORD MODELS ARE AFFECTED AS WELL. SOME EXAMPLE FORUM LINKS BELOW. THIS SHOULD BE A RECALL. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/MUSTANG/2015/BRAKES/SERVICE_BRAKES.SHTML HTTPS://WWW.MUSTANG6G.COM/FORUMS/THREADS/BRAKE-LIGHT-SWITCH-NEAR-PEDAL-FAILURE.122100/

FORD FUSION WITH 75000 MILES. REPAIR SHOP JUST DIAGNOSED MY ENGINE ISSUE AS A COOLANT LEAK INTO THE ENGINE BLOCK. THIS IS AN ONGOING PROBLEM WITH FUSIONS OF THIS AGE. REPAIR COST IS A REPLACEMENT OF THE ENGINE $8000.

I WAS IN THE DRIVE THRU OF A FAST FOOD RESTAURANT. WHEN I WENT TO PRESS ON THE BRAKE PEDAL, IT HAD NO PRESSURE BEHIND IT, AND I WAS JUST BARELY ABLE TO STOP THE CAR. I WAS ABLE TO GET THE CAR INTO A NEARBY PARKING LOT. I WAS JUST BARELY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE. MY CAR THEN SHOWED A LOW BRAKE FLUID WARNING ON THE DASH. SO I OPENED THE HOOD AND SAW THAT THE BRAKE FLUID RESERVOIR WAS COMPLETELY EMPTY. I HAD A FAMILY MEMBER COME PICK ME UP AND DRIVE ME HOME. I LATER CAME BACK WITH A BOTTLE OF BRAKE FLUID SO THAT I COULD TRY AND FIND THE LEAK. I DISCOVERED THAT THE DRIVERS SIDE FRONT BRAKE LINE HAS BEEN BLOWN OPEN, AND WAS LEAKING BRAKE FLUID AT A SUBSTANTIAL RATE. MY CAR IS STILL SITTING IN THIS PARKING LOT , AND I AM CURRENTLY MAKING PLANS TO HAVE IT TOWED TO A MECHANIC.

I WAS DRIVING AT APPX 30 MPH ON A CITY STREET, UPON STARTING TO STOP, I HEAR A LOUD NOISE AND I LOST THE ABILITY TO STEER MY CAR. THE BOLT THAT HOLDS THE POWER STEERING ASSIST MOTOR TO THE RACK AND PINION BROKE AND LEFT ME WITH NO STEERING CAPABILITIES. FORD ISSUED A RECALL (15S14) FOR THIS BOLT CORROSION PROBLEM. IT WAS REPLACED IN 2016, HOWEVER THE SAME EXACT PROBLEM OCCURRED AGAIN AND UPON INSPECTING BOLT IT WAS DETERMINED THAT IT WAS IN FACT CORRODED AND CRACKED 3/4 OF THE WAY BEFORE THE FINAL BREAK. THIS IS A SERIOUS SAFETY ISSUE WITHIN THE FUSION LINE OF CARS, THE RECOMMENDED "FIX" ACTION THAT WAS TAKEN IS NOT ADEQUATE TO MITIGATE THIS PROBLEM FROM FURTHER HAPPENING AND POTENTIALLY CAUSING SERIOUS CONSEQUENCES TO DRIVERS WHO ASSUME THIS ISSUE HAS BEEN "FIXED" BECAUSE THEY'VE TAKEN THEIR CAR IN FOR RECALL MEASURES. THIS ISSUE WILL CAUSE SERIOUS DAMAGE OR LOSS OF LIFE IF NOT REMEDIED BY FORD IMMEDIATELY.

TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH THEN COMING TO COMPLETED STOP, THE VEHICLE STARTED VIBRATING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE FAILURE REOCCURRED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A LONG BLOCK ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING TO THE SECOND CYLINDER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ELK GROVE FORD LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757) WHERE THERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

IN JUNE 2020, WHILE DRIVING AND BRAKING FOR STOP SIGNS AND TRAFFIC LIGHTS, BRAKE PEDAL STARTED TO GET A LITTLE MUSHY, THEN THE NEXT TIME I STEPPED ON BRAKE I HEARD/FELT A "POP" AND BRAKES WERE FAILING AND BRAKE FLUID LIGHT CAME ON. I PULLED OFF AND A MECHANIC SAW THAT THE LEFT BRAKE LINE WAS BROKEN, UNSAFE TO DRIVE AND WOULD NEED REPLACING. TODAY AUG 19, 2020, AS I WAS STEPPING ON BRAKE TO SHIFT INTO GEAR, I HEARD THAT SAME "POP", MY BRAKE PEDAL WENT DOWN VERY FAST. I INSPECTED CAR AND FOUND BRAKE FLUID SPRAYED ALL OVER RIGHT FRONT WHEEL WELL AND BRAKE LINE WAS BROKEN, MAKING IT UNSAFE TO DRIVE. I AM VERY THANKFUL THIS DID NOT HAPPEN YESTERDAY WHILE DRIVING ON FREEWAY AND ALL OVER CITY STREETS AND UP AND DOWN HILLS. I HAVE REPAIR INVOICES FOR BOTH OCCURRENCES IN JUNE AND AUG, BUT AM UNABLE TO SCAN AND ATTACH AT THIS TIME.

STALLS OR WON'T START AFTER FILLING GAS TANK. SOMETIMES IT TAKES 5 TO 10 .MINUTES TO START. HAS STALLED NUMEROUS TIMES WHEN I WAS AT A INTERSECTION AND TRIED TO PULL OUT. GETS P1450 ERROR CODE..

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AUTONATION FORD CORPUS CHRISTI (ADDRESS: 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412; PHONE: (361) 444-0125) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON NUMEROUS ROUGH START UPS MY FORD FUSION WITH A 1.5L ECOBOOST ENGINE, MY CHECK ENGINE LIGHT ILLUMINATED. I SCHEDULED DIAGNOSTIC SERVICE AT MY PREFERRED FORD DEALER AND THEY DISCOVERED MIS FIRINGS IN THE CYLINDERS. THEY INFORMED ME THIS IS A VERY COMMON PROBLEM WITH THE FORD 1.5L ECOBOOST ENGINE. THERE HAVE BEEN MULTIPLE TSBS ON THIS ISSUE WHICH REQUIRES A NEW ENGINE REBUILD. THERE ALREADY WAS A RECALL WITH THE 1.6L ECOBOOST ENGINE. I WAS JUST INFORMED BY THE DEALER THAT FORD WILL NOT COVER ANY EXPENSES RELATED TO THE REPAIR. THE CAR IS A 2015 WITH 68K MILES WITH ALL SCHEDULED MAINTENANCE PERFORMED BY FORD. THIS IS DISHEARTENING TO SAY THE LEAST WITH A COMPLETE PRODUCT FAILURE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE HOSE FRACTURED WHICH CAUSED BRAKE FLUID TO LEAK FROM THE VEHICLE. THE FOLLOWING DAY THE CONTACT STATED SHE ATTEMPTED TO POUR ADDITIONAL FLUID IN THE RESERVOIR HOWEVER, SHE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE MADE AN ABNORMAL NOISE AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO FAIR OAKS FORD LINCOLN (2055 W. OGDEN AVE, NAPERVILLE, IL 60540). THE DIAGNOSIS WAS A RIGHT FRONT BRAKE HOSE RUPTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000. *LN THE MANUFACTURER OFFERED A DISCOUNT ON THE REPAIR BUT SAID THAT THE REPAIR WAS NOT COVERED UNDER THE EXTENDED WARRANTY. *DL

BOUGHT MY VEHICLE NEW 5.5 YEARS AGO AND HAS 84,000 MILES. NOTICED A RUMBLING COMING FROM THE ENGINE AND THEN THE CHECK ENGINE LIGHT CAME ON. I LOOKED UNDER THE HOOD AND SAW I WAS DANGEROUSLY LOW ON COOLANT. TOOK IT TO THE SHOP AND TURNS OUT THAT DUE TO A DEFECT WITH THE 1.5L ECOBOOST ENGINES, COOLANT WAS LEAKING INTO THE CYLINDER 3 CAUSING IT TO MISFIRE. THE ISSUE IS EXACTLY WHAT IS DESCRIBED ON THE FORD TSB #20-2100. SINCE I'M JUST PASSED MY WARRANTY I AM NOW STUCK PAYING FOR A NEW ENGINE ON A 5.5 YEAR OLD VEHICLE.

THE BRAKE HOSE RUPTURED WHILE PARKED.

FORD FUSION 2015 1.5L. COOLANT SYSTEM PRESSURE TESTED AND COOLANT FOUND LEAKING INTO CYLINDER NUMBER 1, DUE TO MANUFACTURING FAULT. 73,3000 MILES ON CLOCK. APPARENTLY A NEW ENGINE IS NEEDED. FORD WILL NOT COVER THE COST OF THE ENGINE REPLACEMENT UNTIL THEY ARE FORCED TO. ENGINE CAN CATCH ON FIRE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS RUNNING ROUGH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N. MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) FOR A ROUTINE MAINTENANCE CHECK-UP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RETRIEVED. THE CONTACT CALLED BACK THE SAME DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT IF THE CHECK ENGINE WARNING LIGHT WAS TO START FLASHING THAT WOULD INDICATE A SEVERE ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT BECAME AWARE OF A MANUFACTURER COMMUNICATION FOR WATER INTRUSION INTO THE ENGINE ON SIMILAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

CHECK ENGINE LIGHT CAME ON. MISFIRE CYLINDER 1. 2 DAYS LATER THE CAR OVERHEATED. THE COOLANT WENT FROM FULL TO EMPTY. COLLANT WENT INTO ENGINE. CAR WAS BEING DRIVEN ON THE HIGHWAY.

CAR STALLED ENGINE STALLED GOING AROUND 50 MPH ON THE INTERSTATE BROUGHT TO FORD DEALERSHIP THEY ADVISED TO REPLACE THE ENGINE DESPITE THE CAR ONLY BEING A 2015 MODEL AND HAVING 80K MILES. I CONTACTED FORD IN HOPES OF GETTING SOME SORT OF ASSISTANCE BUT THEY REFUSED TO HELP. I COULD HAVE BEEN HIT FROM BEHIND AS THE CAR STALLED MULTIPLE TIMES ON THE WAY TO THE DEALERSHIP.

MY ENGINE LIGHT CAME ON. SO I WENT TO 2 DIFFERENT COMPANIES AND THEY TOLD ME THAT THERE WAS A MISFIRE IN CYLINDER 2. I REPLACED THE COILS AND PLUGS. THE ENGINE LIGHT CAME ON AGAIN SO I TOOK IT TO FORD. THERE THEY TOLD ME COOLANT WAS GETTING INTO MY CYLINDERS. THEY TOLD ME THAT IT WOULD COST $6,731 TO FIX A PROBLEM THAT MULTIPLE PEOPLE WITH THE SAME CAR AND MULTIPLE DIFFERENT YEARS ARE HAVING. THE CAR STILL MOVES BUT NOW IT'S OVERHEATING EVERY 3 MINUTES.

THE VEHICLE ELECTRICAL SYSTEM SHUTS DOWN AND THERE IS NO POWER AT ALL TO ANY SYSTEM. THIS HAS HAPPENED NUMEROUS TIMES. THE LAST TIME THE DEALER REPROGRAMMED THE COMPUTER AND THOUGHT THAT FIXED IT. BUT IT DIED AGAIN LAST WEEK.

TRUNK OPENED WHILE GOING DOWN A HIGHWAY. HAS OPENED ON ITS OWN MULTIPLE TIMES WHILE IN MOTION, TWICE WHILE STATIONARY.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE ENGINE EXPERIENCED A MISFIRE AT START-UP. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD STORE SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

6/15/20 I WENT TO DEALERSHIP WITH CHECK ENG. LIGHT ON,I WAS TOLD MY ENGINE BLOWN UP WITH WATER GOING IN TO #1 CYLINDER AND NEEDED TO REPLACE MY ENGINE.I WAS 15 DAYS OUT OF WARENTY AND ONLY HAD 56834 MILES ON CAR. IICALLED FORD MOTOR CO. THEY DECLINED TO HELP ME KNOWING THIS WAS A ON GOING PROBLEM. MY DEALERSHIP IS TRYING TO HELP BUT FORD MOTOR CO.REFUSES TO STEP UP AND FIX A ON GOING PROBLEM .DRIVEING THE CAR WILL LOSE POWER AND START TO MISS AND START JERKING AND STARTS TO SHUT DOWN.

BOUGHT MY FORD FUSION USED FROM A DEALERSHIP AT END OF DECEMBER WITH 78K MILES. CHECK ENGINE LIGHT WAS ILLUMINATING SO I TOOK THE CAR TO FORD DEALERSHIP TO HAVE A DIAGNOSTIC DONE BECAUSE THE CAR WAS SHAKING AND KEPT MISFIRING AND MY COOLANT KEPT BECOMING LOW ONLY AFTER A FEW DAYS. UPON DIAGNOSIS I WAS INFORMED THAT THERE WAS COOLANT LEAK SHOOTING OUT TO CYLINDER 4 AND CAUSED DAMAGE TO THE SPARK PLUG THAT WAS CAUSED BY AN ENGINE DEFECT. MY EXTENDED WARRANTY CAME OUT AND LOOKED AT THE ISSUE AGREED THE ENGINE NEEDED TO BE REPLACED BUT THEY DENIED THE CLAIM BECAUSE THIS IS AN ENGINE DEFECT THAT FORD IS AWARE OF FOR THIS MODEL PER THE TSB BULLETIN FORD PUT OUT. FORD WON'T FIX THEIR ISSUE AND IM HERE GETTING THE SHORT END OF THE STICK. MY CAR IS STILL NOW IN THE SHOP AS IM TRYING TO FIGURE OUT HOW TO GET THE MONEY TO FIX SOMETHING THAT FORD ALREADY KNEW WAS MESSED UP. THIS IS RIDICULOUS. AS THIS SEEMS TO BE AN ISSUE WITH OTHER OWNERS WITH THIS MODEL.

I WAS DRIVING AND MY DOOR FLEW OPEN AND WILL NOT LATCH. I AM NOW UNABLE TO CLOSE THE DOOR.

BOUGHT MY FORD FUSION1.5L USED FROM A PRIVATE DEALERSHIP IN APRIL 2019 AT 88K MILES. FEW MONTHS LATER NOTICE SLIGHT DROP IN COOLANT RESERVOIR. BY MARCH 2020, ENGINE STARTED SHAKING ONE DAY WHICH FOLLOWED BY ILLUMINATED CHECK ENGINE LIGHT, MISFIRING CODE FOR CYLINDER 2 AND 3 WERE PULLED USING OBD SCAN TOOL. SPARK PLUGS WERE REPLACED, AND PROBLEMS WENT AWAY UNTIL MAY 2020, NOTICED A FASTER RATE OF COOLANT LOSS, THEN ENGINE VIBRATES AND IDLING ROUGH. CODE FOR MISFIRING IN CYLINDER NUMBER 3. AFTER SOME RESEARCH OVER THE INTERNET, SEEMS LIKE IT'S A MANUFACTURE DEFECT. CAR IS CURRENTLY SITTING TO PREVENT FURTHER DAMAGES TO THE ENGINE. PLEASE HELP!

HEARD A POP WHEN I PRESSED ON THE BRAKE PEDAL WHEN I WAS STOPPED. BROKE THE BRAKE LINE. BRAKE FLUID LEAKED OUT EVERYWHERE AND EVENTUALLY LOST ALL USE OF THE BRAKES. THE SHOP SAID THAT THAT THE RUBBER HOSE ON BOTH SIDES WERE SWOLLEN. THE PASSENGER SIDE WAS WEAK AND BROKE.

TOOK VEHICLE TO DEALERSHIP DUE TO CHECK ENGINE LIGHT BEING ILLUMINATED. WAS TOLD THERE WAS COOLANT LEAKING INTO MY 4TH CYLINDER. ALSO INFORMED THERE WAS A TECHNICAL BULLETIN OUT FOR THIS KNOWN ISSUE. CONCERNED ABOUT A FIRE. PER THEIR 2014 FORD FUSION RECALL: "IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD," FORD REPORTED. "A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT." THIS IS THE SAME ISSUE AS MY VEHICLE, YET THERE HAS NOT BEEN A RECALL ON MY YEAR OF VEHICLE AT THIS TIME.

INTAKE MANIFOLD CRACKED! MY CAR IS 2 MONTHS PAST WARRANTY AND FORD ISN'T WILLING TO HELP ME OUT. THEY HAVE 2 OTHER CARS IN FOR THE SAME SERVICE REPAIRS IN WACONIA MN RIGHT NOW! THE CAR SHOOK/VIBRATING WHEN I STARED IT. *TR

I HAVE MADE SEVERAL COMPLAINTS ABOUT MY 2015 FORD FUSION. THE AIR CONDITIONER WILL RANDOMLY SHUT OFF, AND WHEN THIS HAPPENS, I ALSO CANNOT USE ANY OF MY 4 WINDOWS, THE RADIO, LOCK THE CAR FROM THE INSIDE, AND NOW MY OUTSIDE LIGHTS WONT ALWAYS TURN ON. FOR WHATEVER REASON, THIS HAPPENS MORE IN THE SUMMER MONTHS. I HAVE TWO TODDLERS AND WE TRAVEL LONG DISTANCE FAIRLY REGULARLY. WHAT HAPPENS IF ITS A HOT SUMMER DAY, THE AC SHUTS OFF AND I CANT ROLL DOWN MY WINDOWS, ESPECIALLY WHEN I HAVE MY CHILDREN? 6/19/2020 I HAD A DOCTORS APPOINTMENT ONE HOUR AWAY AND THIS HAPPENED TO ME; LUCKILY I DID NOT HAVE MY CHILDREN WITH. I OFTEN WORK EVENINGS AND NIGHTS, HALF AN HOUR AWAY FROM HOME. I CAN'T DRIVE WITH NO HEADLIGHTS. THERE IS 0 PATTERN IN THESE ISSUES SO I CANNOT PINPOINT WHAT EXACTLY TRIGGERS THIS. PULLING OVER AND COMPLETELY SHUTTING OFF THE CAR, TAKING THE KEYS OUT OF THE IGNITION, AND WAITING FOR ALL ELECTRICITY TO SHUT OFF BEFORE RESTARTING THE CAR DOES NOT MAKE A DIFFERENCE. I HAD TO BRING MY CAR IN 3 TIMES FOR THIS, EACH TIME BEING TOLD "NOTHING FOUND THAT WAS WRONG WITH THE CAR" UNTIL I CALLED THE FORD COMPANY, MADE A COMPLAINT, AND RECEIVED A CASE NUMBER, AND AM NOW BEING TOLD THE INTERNAL COMPUTER SYSTEM IS "SHOT". THE MORE I RESEARCHED ONLINE ABOUT THESE ISSUES, THE MORE I SEE OTHER'S MAKING SAME/SIMILAR COMPLAINTS FOR THE SAME VEHICLE. *TR

I CALLED MY DEALER TO SCHEDULE A SERVICE APPOINTMENT FOR SAFETY RECALL NOTICE 20S15 NHTSA RECALL 20V-177 DOOR LATCH REPLACEMENT. I WAS INFORMED THAT THEY ARE NOT REPLACING THE DOOR LATCH UNLESS I AM HAVING ISSUES. ISN'T THIS A RISK AND WOULDN'T THEM REPLACING THE DOOR LATCH NOW RESOLVE ANY PROBLEMS, IF THERE ARE ANY, IN THE FUTURE? THE DEALER IS FORD OF UPLAND | 555 W. FOOTHILL BLVD., UPLAND, CA 91786. *TR

I LEASED A USED VEHICLE ON 6/5 AND WAS KEPT THERE TILL AUTOPLAZA'S CLOSING TIME AT 7 SO WHEN I FINALLY LEFT THE CAR LOT I REALIZED WHILE DRIVING ON THE HIGHWAY THAT THERE WAS NO HORN. I CALLED WHEN THEY REOPENED ON 6/6 TO SCHEDULE IT TO BE FIXED WHICH THEY AGREED TO HAVE IT READY BY 6/8, UNFORTUNATELY WHILE DRIVING ON THE HIGHWAY THAT SAME AFTERNOON ON 6/6 THE CARS ENGINE DIED AND I MANAGED TO COAST THE CAR OFF THE HIGHWAY INTO A RANDOM PARKING LOT. I IMMEDIATELY CALLED THE SALES MAN AND I QUOTE HE SAID 'IT'S MORE THAN LIKELY THE ALTERNATOR AND THAT HE WAS ALREADY TRACKING ME ON GPS' SO I WAS TOLD TO LOCK THE KEYS IN THE CAR AND IT WOULD BE TOWED BACK TO THE DEALERSHIP TO BE READY BY 6/8. FAST FORWARD TO THE AFTERNOON OF 6/8, I CALL THE DEALERSHIP A HOUR BEFORE GETTING OFF WORK AT 3:30PM TO VERIFY IT WOULD BE READY BY 5 AND TO MY SURPRISE I WAS TOLD THEY WERE UNSURE IF THEY HAD THE CAR TO BEGIN WITH AND WAS PUT ON HOLD TILL THE PHONE CALL DROPPED FROM THEIR END. I CALLED BACK AGAIN AND WAS MET WITH A VOICEMAIL SO I LEFT IT ALONE AND TRIED TO GET INFORMATION AGAIN ON 6/10. THIS TIME THE SALES MAN SAID IT WASN'T HIS PROBLEM AND TO CALL THE OFFICE FOR SERVICE BUT AFTER BEING FORWARDED TO VOICEMAIL MULTIPLE TIMES I DEMANDED TO SPEAK WITH A MANAGER. I TELL THE MANAGER I'M AWARE IT'S ILLEGAL TO SELL A CAR WITHOUT A HORN AND THAT I'VE BEEN DUPED SO I WANT MY MONEY BACK AND HIS ANSWER WAS NO THAT HE ALREADY RECEIVED MONEY FROM A BANK ON MY BEHALF. I TOLD HIM HE HAD TILL THE END OF 6/10 TO GIVE ME A ANSWER ON WHEN IT WOULD BE READY OR I WOULD GET A LAWYER SO HIS ANSWER WAS NO MATTER WHAT HE WOULD CALL ME BY 5PM THAT DAY WITH A STATUS UPDATE BUT HE NEVER CALLED. SINCE THEN I'VE BEEN UNABLE TO GET ANY STRAIGHT ANSWER OR EVEN A MANAGER ON THE PHONE AND IT'S BEEN ALMOST 3 WEEKS. I HAVE A PAYMENT DUE FROM THEM FOR $250 EVERY 2 WEEKS WHICH IS DUE TOMORROW BUT I BLOCKED THE PAYMENTS. *TR

I OPENED THE REAR DRIVER DOOR, PLACED GROCERIES IN THE BACK SEAT, AND ATTEMPTED TO SHUT THE DOOR. THE DOOR WOULDN'T LATCH SHUT AT THIS POINT. THE LATCH WAS IN THE OPEN POSITION AND I COULD EMULATE THE STRIKING PLATE WITH A SCREWDRIVER AND IT WOULD CLOSE, BUT THERE WASN'T ANY RESISTANCE WHEN SLIDING THE SCREW DRIVER OUT. I SUSPECT THAT SUPPORTING SPRING BROKE. THE DEALERSHIP CONFIRMED THE ISSUE WAS THE DOOR LATCH AND NEITHER THE DEALERSHIP OR FORD CUSTOMER SUPPORT WOULD CONSIDER MY CAR WAS AFFECTED BY THE SAME ISSUE AS MANY OTHER RECALLED FORD VEHICLES BECAUSE THE VIN WAS NOT ASSOCIATED WITH A RECALLED FACTORY. I JUST WANT TO MAKE SURE THAT DUE DILIGENCE IS DONE TO ENSURE THAT THERE IS NOT ANOTHER BATCH OF VEHICLES WITH A SAFETY ISSUE THAT HAS ALREADY BEEN DEEMED WORTHY OF A RECALL. *TR

CHECK ENGINE LIGHT ON WHILE ON HIGHWAY, AFTER GETTING OFF THERE WAS A VERY ROUGH IDLE. TOWED TO FRONTIER FORD IN SAN JOSE, CA. FOUND P0302, P0315 PCM. ENGINE MISFIRE. #2 CYLINDER WAS FOUND TO HAVE COOLANT INSIDE. A NEW ENGINE LOG BLOCK IS NEEDED TO CORRECT THIS CONCERN. THIS ENGINE CLEARLY HAS A NUMBER OF ISSUES, REPORTED BY MANY OTHER OWNERS. IT WOULD SEEM THAT THIS ENGINE HAS ABOUT A 5 YEAR LIFE REGARDLESS OF MILEAGE. A RECALL NEEDS TO BE ISSUED IN ORDER FOR FORD TO PAY FOR THIS FAULTY ENGINE. THIS IS A VERY DIFFICULT TIME FOR MANY PEOPLE ACROSS THE COUNTRY AND IT'S ONLY RIGHT THAT FORD IS RESPONSIBLE FOR CORRECTING THIS ISSUE. *TR

2015 FORD FUSION REGULARLY SERVICED AUTOMOBILE WITH ~55K MILES SUFFERED A COMPLETE BRAKE FAILURE FROM A RUPTURED BRAKE LINE. AUTO REPAIR SHOP INDICATES DRIVER SIDE LINE ABOUT TO RUPTURE (BUBBLING) AS WELL. PHONED INQUIRY INTO FORD HQ, NO RECALL ON RECORD SO THEY WILL NOT PAY FOR ANY OF ESTIMATED $850 REPAIR. FORD CASE # [XXX]. VEHICLE WAS PARKED AND STATIONARY. TURNED ON CAR AS NORMAL, TURNED OFF ELECTRONIC PARKING BRAKE, BACKED UP AND STARTED DRIVING ON A RELATIVELY FLAT AND STRAIGHT 25 MPH CITY STREET ABOUT TO ENTER HIGHWAY 17 OVER SANTA CRUZ MOUNTAINS. PULLED OVER WHEN BRAKE PEDAL MOVED ALL THE WAY DOWN TO THE FLOOR WITH NEAR ZERO BRAKING ABILITY. CAR WARNING SYSTEM DID FLASH LOW BRAKE FLUID SIGN. ATTACHED PHOTO FROM REPAIR SHOP SHOWS COMPLETE BRAKE LINE FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CHECK ENGINE LIGHT CAME ON, HAD A ROUGH IDLE. MECHANIC NOTIFIED ME THAT IT WAS A MISFIRE IN CYLINDER ONE, REPLACED SPARK PLUGS AND CLEARED THE CODE, WAS RUNNING FINE. FEW DAYS LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK IT TO DEALER AND THEY NOTIFIED ME THAT THERE WAS COOLANT IN MY CYLINDER AND THAT MY ENGINE MAY HAVE TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN THE POWER STEERING CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCE RANDOM ENGINE MISFIRE. THE VEHICLE WAS TAKEN TO GULF COAST FORD (3000 N, STATE HWY 288, ANGLETON, TX 77515) AND DIAGNOSED WITH A DEFECTIVE HEAD GASKET. HER DAUGHTER WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

THE CAR WAS PARKED IN A LOT. I STARTED IT, PUT IT IN REVERSE, AND THE CHECK BRAKE SYSTEM WARNING MESSAGE CAME UP. THE BRAKES MADE A LOUD METALLIC SCREECHING SOUND WHEN I BEGAN BACKING. WHEN I TRIED TO APPLY THE BRAKE, IT WAS SLUGGISH AND DIFFICULT TO STOP THE VEHICLE. I HAD IT TOWED TO A NEARBY FORD DEALERSHIP, WHERE THEY REPLACED A BRAKE SWITCH. NINE DAYS LATER, THE EXACT SAME THING HAPPENED, THIS TIME AT MY HOME. THE CAR WAS TOWED TO MY MECHANIC (NOT THE FORD HOUSE), WHO FOUND A CODE IN HISTORY INDICATING THAT THE PROBLEM HAD A TECHNICIAN NOTICE THAT STATES TO REPLACE POWER BRAKE BOOSTER. HE COULD NOT MAKE THE CAR DUPLICATE THE ISSUE AFTER CLEARING THE CODES, SO I CHOSE NOT TO REPLACE IT. THIS PART AND REPAIR WILL BE OVER $800! WHEN MY MECHANIC CALLED THE FORD HOUSE TO FIND THE CODE THEY USED TO DETERMINE THAT A BRAKE SWITCH WAS OUT, HE WAS TOLD THEY DID NOT MAKE A NOTE OF THE CODE. MY MECHANIC WENT ON TO TELL ME THAT I SHOULD STILL HAVE BRAKES IF THIS HAPPENS AGAIN, BUT THEY WILL NOT BE ASSISTED BY THE BOOSTER AND WILL REQUIRE LONGER DISTANCES TO STOP. SINCE THERE IS A TECHNICIAN'S SAFETY ALERT ALREADY POSTED, THIS HAS TO HAVE OCCURRED ON OTHER VEHICLES, SO THERE SHOULD BE A SAFETY RECALL TO REPLACE THIS BOOSTER. FORD DID CHANGE THE BOOSTER USED THE YEAR AFTER MY VEHICLE WAS MANUFACTURED. I ALSO WONDER IF THE FORD HOUSE REPLACED A BRAKE SWITCH THAT WAS ACTUALLY FUNCTIONING PROPERLY WHEN THEY NEEDED TO REPLACE THE BOOSTER. SINCE WE HAVE NO CODE TO REFER TO, WE WILL NEVER KNOW. *TR

I SENT THE FOLLOWING LETTER TO OTHER AGENCIES AS WELL BUT WANTED TO SEND IT TO YOU. SINCE I SENT THE LETTER I HAVE FOUND THAT MY PROBLEM HAS HAPPENED TO A BUNCH OF OTHER FORD FUSION OWNERS WHERE THE GASKET GOES BAD AND FLUIDS LEAK INTO THE CYLINDER AND RUINS THE ENGINE. IT SEEMS LIKE THERE'S A FLAW IN MY ENGINE MODEL. I HAVE AN ECOBOOST ENGINE AND FROM WHAT I WAS READING ON CARCOMPLAINTS.COM THERE'S BEEN A BUNCH OF PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR CAR. I'M GOING TO COPY AND PASTE THE LETTER I SENT TO YOU EARLIER TODAY. ANY HELP YOU CAN GIVE ME WOULD BE MUCH APPRECIATED. I HAVE A 2015 FORD FUSION THAT I PURCHASED NEW FROM GOLD MILL FORD IN NILES, IL AND HAVE ALL OF MY MAINTENANCE DONE AT THE DEALER. THE CAR ONLY HAS 33 THOUSAND MILES ON IT AND I PURCHASED THE CAR NEW FROM THE DEALER IN APRIL OF 2015. THE WARRANTY JUST EXPIRED ON APRIL 13, 2020 AND ON MAY 19, 2020 THE SERVICE ENGINE SOON LIGHT CAME ON AND I TOOK IT TO THE DEALER. I HAD JUST BROUGHT THE CAR IN FOR AN OIL CHANGE AT THE DEALER ON MAY 4TH 2020. I LOST MY JOB AND WITH ALL THE COVID 19 STUFF GOING ON I NEVER GOT AN EXTENDED WARRANTY. I PUT MY INSURANCE ON THE CAR ON HOLD MAY 26, 2020 CAUSE I WASN'T GOING TO BE DRIVING IT WITH THE COVID 19 STUFF. I'M NOT SURE IF THEY FORGOT TO PUT A CAP ON SOMETHING AT THE MAY 4TH OIL CHANGE OR SOMETHING BUT ALL I KNOW IS THE CAR WAS RUNNING PERFECT BEFORE I BROUGHT IT IN FOR THE OIL CHANGE AND NOW I'M STUCK WITH A CAR THAT THEY SAY NEEDS OVER $5030 AND TAX WORTH OF REPAIRS. I TRIED TO GET HELP FROM THE FORD ASSISTANCE PROGRAM BUT THEY DENIED ME ANY HELP. I WAS WONDERING IF YOU COULD HELP ME OUT CAUSE I DON'T HAVE $5,030 PLUS TAX TO FIX THE ENGINE. WHAT WOULD BE MY OPTIONS TO GETTING HELP? I HOPE SOMEONE CAN HELP ME FIGURE OUT THIS MESS AND GET SOME HELP. THANK YOU FOR YOUR TIME IN READING MY STORY. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

MY 2015 FUSION HAD INTERMITTENT ROUGH IDLES AND THE CHECK ENGINE LIGHT POPPED ON. I CHECKED OUT THE CODE AND IT WAS P0301 - MISFIRE IN CYLINDER 1. I TOOK IT TO THE LOCAL FORD DEALER ' PENSKE FORD IN LA MESA, CA - FOR INSPECTION. THE SERVICE ADVISOR HAD HIS TEAM PRESSURE TEST AND BOROSCOPE THE ENGINE AND FOUND COOLANT RESIDUE IN CYLINDER 1. HE SAID THAT THEY CHECKED FOR THE FIX TO THE ISSUE AND FOUND A SERVICE BULLETIN ABOUT IT (I FOUND IT ON NHTSA WEBSITE ' BULLETIN 20-2100), WHICH DIRECTED THEM TO REPLACE THE SHORT-BLOCK - $7,000 ISH DOLLARS TO FIX. WITH JUST A SMALL AMOUNT OF RESEARCH I DISCOVERED THAT THIS IS A PROBLEM MANY FORD OWNERS ARE HAVING RIGHT NOW WITH THIS ENGINE - 1.5L I4 F DOHC 16V. THERE IS EVEN AN EXPLORATORY CLASS-ACTION LAWSUIT BEING FORMULATED AROUND THIS ENGINE ISSUE (HTTPS://WWW.NEWSOM.LAW/FORD-FUSION-OVERHEATING-LAWSUIT.HTML), SO IT IS A KNOWN PROBLEM. SERVICE ADVISOR SAID THAT PITTING ON THE SHORT BLOCK IS THE LIKELY CAUSE AND THAT IS WHY FORD HAS SAID TO SOLVE THE PROBLEM, THE SHORT BLOCK NEEDS TO BE REPLACED. LESS THAN 5 YEARS OLD, LIVING IN A MILD CLIMATE, AND THE BLOCK IS PITTING. I CONTACTED FORD THROUGH THEIR ONLINE CHAT AND THROUGH THE PHONE AND THEY WERE UNABLE TO ASSIST ME SHORT OF SAYING THAT THERE ARE NO RECALLS ISSUED FOR THIS OBVIOUS MANUFACTURING DEFECT, SO THERE IS NO ISSUE ON THEIR PART. THEY SAID NHTSA HAS TO ISSUE A RECALL BEFORE THEY WILL DO ANYTHING OUT OF THEIR POCKET. ATTACHED DOCUMENTS INCLUDE: TRANSCRIPT FROM ONLINE CHAT TO FORD LINKS TO MY RESEARCH INCLUDING EXAMPLE OF CASES ON THE NHTSA WEBSITE WITH THE SAME ISSUE FOR THE SAME CAR LETTER I AM SENDING TO FORD INVOICE FROM FORD DEALER WHERE ISSUE IS NOTED AND SB 20-2100 IS NOTED THE FORD SERVICE BULLETIN REFERENCED - 20-2100 *TR

SEVERAL TIMES TODAY MY VEHICLE SHUT OFF WHILE DRIVING. THE DASH DISPLAY SAID "TRANSMISSION NOT IN PARK" FOR A SECOND OR TWO AND THEN THE MOTOR SHUT OFF - NO LIGHTS IN THE INSTRUMENT CLUSTER, NO CHECK ENGINE LIGHT OR CODES. ONE TIME WAS ON THE HIGHWAY AT SPEED, THE SECOND TIME WAS DRIVING SLOWLY ON A NEIGHBORHOOD ROAD. THE ENGINE WILL NOT START AFTER IT STOPS - I HAVE TWO WAIT 15 MINUTES SOMETIMES. WHEN I TRY TO START THE ENGINE THERE ARE NO LIGHTS ON THE DASH - BATTERY CHECKED GOOD, 100% CHARGE. SINCE THIS SEEMS TO OCCUR WHILE DRIVING THIS IS A SAFETY ISSUE AND MOST OWNERS ON THE INTERNET SAY THAT FORD NEVER "FINDS A PROBLEM."

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND A GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ROUNDTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,905.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE INDICATED A MISFIRE ON CYLINDER #1. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE DRIVING WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO FORD OF TUSCOLA, INC (406 E SOUTHLINE RD, TUSCOLA, IL 61953, (217) 253-3353) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE CYLINDER AND THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

VEHICLE WAS PARKED IN DRIVEWAY, DRIVER SIDE DOOR LATCH DOES NOT CATCH, DOOR WILL NOT CLOSE. *TR

THE FRONT DRIVER SIDE DOOR WON'T LATCH AND STAY CLOSED. I PARKED IT IN THE GARAGE AND THE NEXT DAY THE DOOR WAS AJAR. *TR

WHILE DRIVING THE PASSENGER DOOR OPENED AND NOW IT WON'T CLOSE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THERE WAS AN ENGINE MISFIRE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND THE SPARK PLUGS WERE REPLACED. ONE MONTH AFTER THE SPARK PLUGS WERE REPLACED THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE SPARK PLUGS WERE REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A THIRD INDEPENDENT MECHANIC WHERE SPARK PLUG NUMBER 4 WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO RUXER FORD LINCOLN, INC. (123 PLACE RD, JASPER, IN 47546, (812)482-1200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A HAIRLINE FRACTURE ON THE ENGINE BLOCK. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE FAILURE ALSO OCCURRED AFTER THE VEHICLE WAS REFUELED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (SISK FAMILY FORD, INC, 565 OAK ST, FOREST CITY, NC 28043) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHO CONFIRMED THE DEALERS DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THERE WAS FUEL PRESSURE BUILDING UP IN THE FUEL TANK AND STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FUEL TANK. IN ADDITION, THE FUEL PRESSURE WAS HIGH AND PRIOR TO THE LOUD NOISE THERE WOULD BE A FUEL ODOR PRESENT. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

BOUGHT USED IN FEB 2019. IN JULY OF SAME YEAR IT WAS DIAGNOSED BLOWN HEAD GASKET CYL 2. OUT OF WARRANTY SO HAD TO PAY $3,100.00 TO REPLACE. NOW, 9 MONTHS LATER, SAME THING CYLINDER 2. IN DECEMBER OF 2019 FORD CAME OUT WITH BULLETIN TSB 19-2375 STATING THE BLOCK NEEDS REPLACED TO SOLVE THIS PROBLEM. THAT IS AN OVER $6,000.00 REPAIR. I CALL THAT A DEFECTIVE BLOCK WHICH SHOULD WARRANT A RECALL, FORD SIMPLY TOLD ME IT'S CALLED OUT OF WARRANTY AND IT'S MY PROBLEM. MY PROBLEM IS, IT'S MY ONLY FORM OF TRANSPORTATION. SO WHAT IT IS DOING IS WHEN I START IT, IT RUNS ROUGH BECAUSE IT IS MISFIRING DO TO COOLANT LEAK INTO THE CYLINDER AND WHITE SMOKE COMES OUT OF EXHAUST. IT IS MY BELIEF THAT FORD KNOWS THIS IS A DEFECTIVE BLOCK OTHERWISE THEY WOULD NOT HAVE ISSUED THE BULLETIN. AN INTERNET SEARCH WILL SHOW MANY OTHER OWNERS OF THE 2014 THROUGH 2019 PRODUCED 1.5 LITER MOTORS HAVE THE SAME PROBLEM. I TRIED TO UPLOAD THE REPAIR BILL AND THE TSB BULLETIN BUT IT STATED FILE TOO BIG.

TL* THE CONTACT OWNS A 2015 FORD FUSION. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND ACCELERATION. THE CONTACT DROVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO MEL HAMBELTON FORD, INC,(11771 W KELLOGG DR, WICHITA, KS 67209, (888) 489-1719) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT WAS PRESSED INTO THE CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK VIOLENTLY AND MISFIRED. THE VEHICLE WAS TAKEN TO ALLAN JAY FORD LINCOLN (3201 US HWY 27S, SEBRING, FL 33870), WHERE IT WAS DETERMINED THAT THE CYLINDER NUMBER TWO WAS DEFECTIVE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

COOLANT LEAK. VEHICLE SERVICED 3 WEEKS AGO, AND COOLANT IS CONSTANTLY LEAKING CAUSING ENGINE TO OVERHEAT. THIS HAS HAPPEN TWICE SINCE VEHICLE WAS SERVICED.

THE SYNC INTOUCH SYSTEM IN MY 2015 FORD FUSION IS NOT WORKING PROPERLY. FOR EXAMPLE, WHEN I GO TO MY CLIMATE SETTING IT STATES TEMPORARY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I'M NOT ABLE TO TURN MY VOLUME ON OR OFF/UP OR DOWN, OR CHANGE THE RADIO STATION. I'M ALSO NOT ABLE TO ROLL DOWN MY PASSENGER SIDE WINDOW. THE ISSUE HAPPENS WHETHER I'M STATIONARY OR DRIVING. *TR

FORD FUSIONS HAVING A COOLANT LEAK INTO THE ENGINE . I'VE HEARD FROM MULTIPLE PEOPLE HAVING THE SAME ISSUE & NOW I'M HAVING THE SAME PROBLEM AFTER ONLY HAVING MY FUSION FOR TWO YEARS & STILL MAKING PAYMENTS. CAR MAKES A SLOSHING NOISE IN DASHBOARD WHEN ACCELERATING , TURNING OR BRAKING & CAR OVERHEATS DUE TO COOLANT LEAKING INTO ENGINE & HAVING TO CONSTANTLY REFILL COOLANT . *TR

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER-SIDE DOOR LOCK FAILED TO LATCH SECURELY. THE CONTACT SECURED THE DOOR WITH STRAPS. THE CONTACT CONTACTED BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144) WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

THE DOOR LATCH OF THE REAR LEFT DOOR WON'T LATCH. I AM UNABLE TO CLOSE THE DOOR (DOOR STAYS OPEN, UNLOCKED). I TRIED NUMEROUS TIMES TO SHUT THE DOOR CLOSED UNSUCCESSFULLY. THE CAR WAS STATIONARY THIS MORNING WHEN I WENT AND OPENED THE DOOR, BUT WHEN I TRIED TO CLOSE I NOTICE THE DOOR STAYS LOOSE OPEN.

HAS PROBLEMS STARTING AFTER PUTTING GAS IN THE TANK. CHECK ENGINE LIGHT ON, MECHANIC SAYS IT'S A PURGE VALVE. KNOW ALOT OF OTHER FUSION OWNERS WITH SAME PROBLEM. SEEMS TO BE HAPPENING AROUND 40,000 MILES. HAVE TO SIT AT GAS STATION ABOUT 10 TO 15 MIN SOMETIMES. OTHERS TIMES JUST STARTS ROUGH.

AFTER GETTING GAS THE VEHICLE HESITATES TO START. ONCE STARTED AND PRESSING OF THE GAS PEDAL THE CAR RESIST MOVING FORWARD. ON OCCASION A LOUD AIR SOUND COMES FROM WHERE GAS IS PUMPED IN. IF I STOP TO OPEN THE GAS DOOR AND RELEASE THE AIR IN THE LINE THE CAR CREATES ANOTHER LOUD SOUND LIKE AIR OUT OF A TIRE. YOU CAN SMELL GAS AROUND THE VEHICLE WHETHER I PUMP IT IN OR NOT. THIS HAS HAPPEN ON NUMEROUS OCCASIONS BUT THE LAST TIME WAS ON MARCH 12, 2020.

IN OCT. 2019 I BOUGHT A 2015 FORD FUSION SE WITH 65K MILES ON IT. SINCE THEN I HAVE PUT 4K MILES ON IT. ON 3/17/20 MY CAR STARTED CUTTING OUT AND THE SERVICE ENGINE SOON LIGHT CAME ON. I DROVE IT 1/2 MILE TO THE NEAREST STORE AND CALLED MY FRIEND TO BRING HIS CAR CODE READER. IT WAS SHOWING A MISFIRE ON CYLINDER 2. WENT AND GOT A SPARK PLUG AND NEW COIL PACK AND PUT ON IT. THE CAR WAS RUNNING ROUGH AND WAS STILL SHOWING A MISFIRE ON CYLINDER 2. HAD THE CAR TOWED TO A REPAIR SHOP IN PRATTVILLE, AL. TO SEE WHY IT WAS STILL SHOWING A MISFIRE ON CYLINDER 2. I WAS TOLD THAT THERE WAS A CRACK IN THE HEAD AROUND CYLINDER 2. I CALLED RIVERSIDE CHEVROLET IN WETUMPKA, AL BECAUSE THAT IS WHERE I BOUGHT THE CAR. THE CALLED COLLIER FORD IN WETUMPKA, AL BECAUSE OF THE LOW MILES ON IT TO SEE IF THEY COULD LOOK AT IT FOR ME AND POSSIBLE HELP ME OUT WITH THE COST. I HAD IT TOWED TO COLLIER FORD AND WAS TOLD THAT THE BLOCK IS CRACKED AND THAT THE SERVICE MANAGER AT COLLIER FORD AND THE GENERAL MANAGER AT RIVERSIDE CHEVROLET WAS IN CONTACT WITH FORD TO SEE IF THEY CAN GET THIS RESOLVED FOR ME. AS OF TODAY 3/25/20 I STILL DON'T HAVE AN ANSWER AS TO IF FORD IS GOING TO REPLACE MY MOTOR. I NOTICED AFTER DOING RESEARCH THAT THIS IS AN COMMON PROBLEM. I DON'T UNDERSTAND WHY THIS HASN'T BECOME A RECALL YET. FORD NEEDS TO STAND BEHIND THERE PRODUCT.

SPARK PLUGS CONTINUE TO FOUL CAUSING ANTIFREEZE TO LEAK INTO ENGINE RESULTING IN NEEDING A ENGINE REPLACEMENT. BEEN TOLD I NEED A BRAND NEW ENGINE ON A 5 YEAR OLD CAR.

I BEGAN TO HEAR A SCRAPPING NOISE IN THE ENGINE COMPARTMENT. I TOOK THE CAR TO HAVE THE OIL CHANGED AND WAS TOLD THAT I NEEDED TO HAVE THE TRANSMISSION FLUID CHANGED AND IT WAS A CLOSED SYSTEM AND ONLY FORD WOULD BE ABLE TO DO THIS. I TOOK MY CAR TO KNOX FORD WHERE I PURCHASED IT AND HAD THEM CHANGE THE TRANSMISSION FLUID AND DIAGNOSE THE PROBLEM. I WAS TOLD THAT THE WATER PUMP WAS BAD AND NEEDED REPLACED. AFTER INVESTIGATING I FOUND THAT THIS WAS TIMING DRIVEN AND AGAIN ONLY FORD COULD DO THIS REPAIR. I TOOK THE CAR IN THE NIGHT BEFORE AND THEY QUOTED ME 672.00 FOR THE REPAIR. I WAS TOLD THIS WOULD TAKE 4.5 HOURS TO COMPLETE. AT 5PM THE FOLLOWING DAY I PICKED UP MY VEHICLE ONLY TO FIND OUT THEY HAD JUST FINISHED IT. I WAS TOLD THEN THAT IT TOOK LONGER BECAUSE THE ORIGINAL WATER PUMP WAS DISCONTINUED BECAUSE FORD KNEW THE PART WAS BAD. THEY CONTINUED TO TELL ME THAT THEY HAD TO RESEARCH HOW TO CUT THE WIRES THAT WERE NO LONGER NEEDED AND INSTALL THE NEW WATER PUMP. V

THE LUG NUTS MAKE IT IMPOSSIBLE TO REMOVE WITH EITHER THE TOOL FORD PROVIDED, A 4 WAY WRENCH OR SOCKETS WHEN I GOT A FLAT. I COULD HAVE BEEN KILLED FIGHTING WITH THIS ON THE SIDE OF THE ROAD. I BELIEVE FORD SHOULD HAVE TO REPLACE ALL OF THESE LUG NUTS AS A SAFETY CONCERN SINCE THEY ARE DEFECTIVE.

VEHICLE HAS 100,215 MILES AND IS 5 YEARS OLD MID JANUARY 2020 CHECK ENGINE LIGHT CAME ON. CODE 303 - CYLINDER 3 MISFIRE. CHANGED SPARK PLUGS. SAME CODE. HAD VEHICLE CHECKED BY PRIVATE MECHANIC. COOLANT LOCATED IN CYLINDER 3. CASE STARTED WITH FORD MOTOR CO. VEHICLE TAKEN TO FORD DEALERSHIP WHERE IT WAS ORGINALLY PURCHASED. AFTER ADDING DYE TO THE COOLANT THEY VERIFIED THE CYLINDER #3 LEAK. THEY RECCOMEND AN ENGINE REPLACEMENT - $6550.20. THEY OFFERED TO BUY VEHICLE FROM US FOR $1500.00. OH, AND I SHOULD MENTION THAT THE VEHICLE WAS OFFICIALLY PAID OFF ONE WEEK BEFORE THE CHECK ENGINE LIGHT CAME ON AND THIS ALL STARTED. SEE ATTACHED INVOICE FROM FEBRUARY 2020

ON 10/7/2019 I BROUGHT MY CAR IN TO FORT MILL FORD (SC) FOR A TIRE CHANGE AND REGULAR SERVICE. WHEN I CAME TO PICK IT UP ON 10/10/2019, THE CAR WOULD NOT START. UPON ADVISING MY TECH BRITTANY OF THE ISSUE, THEY SENT OUT A TECH TO JUMP START THE CAR THAT WAS JUST SERVICED. WHEN THE CAR WAS JUMP STARTED, AN ENGINE LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS AT 62000 MILES. I WENT BACK TO MY ADVISER BRITTANY AGAIN AND SHE STATED THAT THE ENGINE LIGHT IS NOTHING TO WORRY ABOUT AND THAT FORD ACTIVATES THOSE WHEN SEASONS CHANGE AND IS PART OF THEIR SOFTWARE. SHE INSISTED THAT EVERYTHING WAS OK WITH THE CAR AND REFERENCED THE INSPECTION LIST I WAS GIVEN FOR MY 2015 FORD FUSION SE. NOT THREE WEEKS LATER, THE ENGINE LIGHT WENT FROM BEING CONSTANTLY ON, TO FLASHING. THIS ALSO CAUSED AN INTENSE WHITE SMOKE FROM THE EXHAUST AND A STRONG GAS PRESENCE IN THE VEHICLE. WHILE I WAS DRIVING TO WORK, THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED JERKING ON I-77 HIGHWAY. I TOOK THE CAR BACK TO FORT MILL FORD ON 11/18/2019 FOR INSPECTION. THE NEXT DAY, BRITTANY CALLED ME AND SAID THEY FOUND AN ISSUE WITH MY SPARK-PLUG AND THAT IT MIGHT COST ANYWHERE FROM $200 TO $6000.00 TO REPAIR IT. SINCE THE ISSUE WAS NOT CAUSED BY ME I WAS NOT GOING TO TAKE RESPONSIBILITY FOR THE CHARGES AND AFTER WEEKS OF IGNORING ME, FORD MOTOR COMPANY (OFFICE OF ELENA FORD) DECIDED TO GET INVOLVED. HOWEVER, THE CAUSE WENT FROM SPARK-PLUGS TO COOLANTS THEN CYLINDERS AND I WAS NEVER GIVEN A SPECIFIC CAUSE. I DID NOT HAVE MY CAR FOR OVER 60 DAYS BECAUSE ALL PARTS WERE ON BACK ORDER. I GOT MY CAR BACK ON 1/21/2020 AND IT IS STILL SHOWING ISSUES WITH ACCELERATION. OUT OF 91 NHTSA COMPLAINTS ON ENGINE ISSUES, OVER 31 HAVE THESE SAME SYMPTOMS. PLEASE SEE ATTACHED DOCUMENTS DETAILING THIS ISSUE. THIS FORM DOES NOT OFFER ENOUGH SPACE FOR RELEVANT INFORMATION AND I WAS NOT ABLE TO UPLOAD THE LAST EMAIL THREAD. *DT*JB

STEERING SYSTEM HAS COMPLETELY LOCKED ON INITIAL STARTING VEHICLE. CAR WILL SHIFT INTO DRIVE AND REVERSE, BUT WILL NOT STEER LEFT OR RIGHT. THIS HAPPENED ON TWO OCCASIONS, 2/14 AND 15/2020. STEERING WILL ONLY BECOME OPERATIONAL AFTER CAR HAS BECOME HEATED, AFTER APPROXIMATELY 20 MINUTES. THIS ALL HAPPENED EARLY MORNING HOUR OF TEMPERATURE OF APPROXIMATELY 8 DEGREES. THIS ALSO HAPPENED ON MY LAST FORD FUSION 2010, WHICH I TRADED IN FOR THIS FORD FUSION.

MY CHECK ENGINE LIGHT CAME ON AND IT INDICATED LOW COOLANT AND MISFIRE IN CYLINDER 4. I HAD A COOLANT LEAK INTO CYLINDER 4 IN MY ENGINE AT APPROX 69,000 MILES AND WAS ADVISED I NEEDED A NEW ENGINE BLOCK... THEIR WERE 3 OTHER CARS AT THE DEALERSHIP WITH THE EXACT SAME ISSUE. I WAS TOLD IT WOULD COST APPROX 7500... AFTER COMPLAINING TO SERVICE DEPT THEY OPENED A CASE WITH FORD AND THEY AGREED TO DO IT FOR APPROX 2500 AS IT WAS JUST OUT OF 60,000 WARRANTY AND JUST OVER 3 YEARS OLD. SERVICE ADVISOR SAID FORD HAD A KNOWN ISSUE WITH HEAD GASKET APPARENTLY MOVING AND WEARING OUT WHICH CAUSED THE ISSUE. APPROX 8 MONTHS LATER EXACT SAME ISSUE AND I NEEDED ANOTHER ENGINE CHANGE. THIS TIME THE DEALERSHIP HAD 7 CARS IN SHOP WITH SAME ISSUE WAITING ON ENGINE CHANGES.AGAIN WAS TOLD FORD HAS ISSUES W HEAD GASKET MOVING AND WEARING OUT GASKET ALLOWING COOLANT TO LEAK INTO CYLINDER. SUPPOSEDLY FORD HAS UPGRADED THEIR GASKETS AND OTHER PARTS TO CORRECT ISSUE BUT I DONT BELIEVE THE CUSTOMERS SHOULD BEAR RESPONSIBILITY WHEN FORD HAS KNOWN ISSUE THAT COSTS CUSTOMERS SUCH A BIG AMOUNT. I KNOW IT WAS JUST PAST ORIG WARRANTY BUT THIS IS A FORD ENGINEERING PROBLEM THAT CUSTOMERS AND BEARING BRUNT OF COSTS. THE SECOND ENGINE CHANGE WAS COVERED UNDER WARRANTY BUT IM CONCERNED ABOUT IT HAPPENING AGAIN OR THE LOSS OF VALUE FROM 2 ENGINE CHANGES IN LESS THAN 80K MILES. THE DATE ENTERED BELOW IS AN ESTIMATE. ENGINE WAS CHANGED TWICE IN 2019 AND LESS THAN 10K MILES IN BETWEEN.

MY CAR WAS PARKED AND WHEN I TURNED IT BACK ON I DIDN'T HAVE POWER STEERING. IT HAS BEEN DIAGNOSED A FORD DEALER (DOVI MOTORS, CORTLAND, NY) AS MY POWER STEERING GEAR MOTOR DETACHED DUE TO THE BOLTS CORRODING THAT RESULTED IN A LOSS OF POWER STEERING AND UNSAFE DRIVING. THERE IS AN ACTIVE RECALL FOR THE YEAR/MAKE/MODEL OF MY CAR FOR THIS EXACT ISSUE BUT MY VIN WAS NOT INCLUDED IN THE RECALL (NUMBER 19S26). THIS RECALL NEEDS TO BE RE-EVALUATED TO PREVENT INJURY TO OTHERS AFFECTED.

THE ENTIRE CENTER CONSOLE INSTRUMENT PANEL STOPS WORKING. THE RADIO WILL NOT WORK AND THE CLIMATE CONTROL AND REAR DEFROSTER WILL NOT WORK. I AM UNABLE TO DEFROST THE WINDOWS OR KEEP THE ENTIRE CABIN OF THE CAR WARM. IT FIRST HAPPENED THIS MORNING WHEN I WAS HEADED TO WORK. I DROVE THE CAR FOR APPROXIMATELY ONE MILE, AND EVERYTHING STOPPED WORKING. I PULLED OVER AND SHUT THE CAR DOWN AND RESTARTED IT, EVERYTHING WORKED FOR APPROXIMATELY A MINUTE BEFORE SHUTTING DOWN AGAIN.

THE CONNECTOR TO THE FRONT HEATED AND COOLED SEAT MODULE NEARLY CAUGHT FIRE, WITHOUT ANY INTERVENTION OR ALTERATION.

TRAVELING IN TRAFFIC AROUND 25 MPH WITH TRAFFIC SLOWING TO A STOP THE BRAKE PEDAL WENT SOFT AND WAS PRESSED TO THE FLOOR WITH ALMOST NO BRAKING AT ALL. THIS RESULTED IN A REAR END COLLISION.

MY CAR SINCE I BOUGHT IT HAS HAD THE SAME ISSUE OF TURNING OFF EITHER WHILE DRIVING OR RIGHT AFTER I GET GAS AND NOT STARTING BACK UP. I HAVE GOTTEN THE PURGE VALVE REPLACED AS THAT IS WHAT THE DEALER SAID WAS THE ISSUE AND ONE YEAR LATER I'M HAVING THE SAME ISSUE. IT SEEMS THIS IS A HUGE PROBLEM FOR FORDS SINCE THEY RECALLED OVER A MILLION FORD FOCUS VEHICLES FOR THE SAME ISSUE BUT MY MODEL IS NOT ON THE RECALL LIST WHICH IT CLEARLY NEEDS TO BE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE VEHICLE BEGAN SMOKING FROM THE TAILPIPE AND WAS EMITTING A GAS ODOR. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED ON THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO TINDOL FORD LOCATED AT 1901 E FRANKLIN BLVD, GASTONIA, NC 28054 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE INJECTOR WHICH CAUSED THE FUEL TO SEEP THROUGH THE INJECTOR AND MIX WITH THE OIL, CAUSING THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AFTER THE DIAGNOSIS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT*JB

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FUEL TANK. WHILE THE VEHICLE WAS STOPPED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

MY SISTERS VEHICLE HAS STARTED ROLLING DOWN HER DRIVEWAY AND SHE GOT BACK IN THE CAR AND SEEN THAT THERE IS A TRANSMISSION NOT IN PARK MESSAGE AND WE FOUND THAT THE GEAR SELECTOR CABLE HAS BROKE OFF THE GEAR SELECTOR LEVER. IT IS NOT SAFE FOR MY SISTER TO DRIVE THIS VEHICLE. IT'S A DRIVING HAZARD. I HAVE FOUND A RECALL FROM 2014 ABOUT POTENTIAL VEHICLE ROLLAWAY FOR HER VEHICLE BUT IT'S NOT OPEN ON HER VEHICLE ANYMORE. SHE HAD THIS PROBLEM BEFORE AND TOOK IT INTO THE DEALERSHIP TO GET THIS FIXED AND IT HAPPENS AGAIN

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE OPERATING THE VEHICLE, THE POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS 100,000.

MILEAGE OF CAR IS 53,100. WIFE (DRIVER) REPORTED THAT WHILE DRIVING IN NORMAL TRAFFIC AT NIGHT, THE CAR LOST ALL ELECTRICAL POWER: LIGHTS, MOTOR FUNCTION, RADIO, ETC. SHE TURNED ON THE EMERGENCY FLASHERS AND CAME TO A STOP. SHE TURNED THE KEY TO RESTART AND CAR FUNCTIONED NORMALLY. I CHECKED THE CAR THE FOLLOWING DAY AND NO PROBLEMS DETECTED.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED MULTIPLE FAILURES. THE VEHICLE LOST POWER INDEPENDENTLY AND THE BRAKE PEDAL FAILED TO ENGAGE WHILE DRIVING. ALSO, AFTER FUELING THE VEHICLE, THE ENGINE FAILED TO START. FURTHERMORE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO ELK GROVE FORD (9645 AUTO CENTER DRIVE, ELK GROVE, CA 95757, (916) 478-7000) WHERE IT WAS DETERMINED THAT THE WINDSHIELD WIPER FLUID PENETRATED THE BRAKE FLUID. THE BRAKE LINES, CALIPERS, AND THE BATTERY WERE REPLACED TWICE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURES AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE BRAKE LINE MALFUNCTIONED. THE BRAKE PEDAL WAS VERY LOOSE AND TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND BUMP AGAINST A CURB TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE DRIVER'S SIDE BRAKE LINE THAT WAS LEAKING BRAKE FLUID. THE FAILURE RECURRED WITH THE PASSENGER SIDE BRAKE LINE, WHICH WAS ALSO REPAIRED BY THE SAME MECHANIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MECHANIC CHANGED A COIL PACK ON CYLINDER NUMBER FOUR ON THE ENGINE, BUT THE FAILURE RECURRED THE FOLLOWING. THE CONTACT STATED THAT THE ENGINE SHOOK AND EXCESSIVE SMOKE POURED OUT OF THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (2089 RIVERSIDE DR, MACON, GA 31204, (478) 464-2900) WHERE THEY CHANGED A SPARK PLUG ON CYLINDER NUMBER FOUR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER FOUND COOLANT IN THE ENGINE WITH THE FLUID ENTERING THROUGH THE CYLINDER NUMBER FOUR BLOCK. THE DEALER QUOTED THE COST TO REPLACE THE ENTIRE ENGINE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT IT OCCURRED MANY TIMES WITH A POSSIBLE ENGINE DESIGN CRACK. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE BRAKE FAILURES WERE REPAIRED. THE FAILURE MILEAGE WAS 86,000. *LN

TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT FROM PARK INTO DRIVE TO START THE IGNITION, SHE WAS UNABLE TO SHIFT GEARS AND "PARKING GAUGE ENGAGED" APPEARED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO SUNTRUP FORD KIRKWOOD (LOCATED AT 10340 MANCHESTER RD, KIRKWOOD, MO 63122, (888) 856-2335), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE BRAKE BOOSTER IN OCTOBER OF 2018. ON DECEMBER 18, 2019, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. *LN*JB

I WAS DRIVING BACK FROM GROCERY SHOPPING WHEN I LOST CONTROL OVER STEERING. THE MOMENT WHEN I LOST CONTROL WAS DURING MY SLIGHT RIGHT TURN MOVING AT SPEED OF ABOUT 30MPH I DID NOT KNOW WHAT HAPPENED AT THE MOMENT BECAUSE I WAS MORE FOCUSED TO NOT HIT ANYONE PRESENR AT THAT MOMENT ON THE ROAD. GOOD THING IS THAT SCHOOL ACROSS THE ROAD WAS CLOSED BECAUSE TIMING WHEN THIS HAPPEN WAS AROUND THE TIME WHEN PARENTS USUALLY PICK THEIR KIDS FOR SCHOOL. AFTER I PARKED CAR I INVESTIGATE TO SEE WHAT HAD HAPPEN. THERE WERE THREE MESSAGES INDICATING THAT SOMETHING WAS WRONG: 1. STEERING ASSIST FAULT - SERVICE REQUIRED, 2. SERVICE ADVANCETRAC AND 3. HILL START ASSIST NOT AVAILABLE. I WAS SEARCHING TODAY TO SEE OTHER PEOPLE EXPERIANCE AND RESULTS WERE POSITIVE A LOT OF CASES LIKE THIS ONE. THINGS THAT ALL REPORTS HAVE IN COMMON IS THAT ALL OWNERS NEEDED TO PAY TO FIX CAR NO OPTION FOR RECAL. EVENTHOUGH THAT MODELS LIKE THIS ONE USED TO HAVE SEVERAL THINGS THAT NEEDED TO BE CHANGED ON SIMILAT THINGS IN THE PAST.

DRIVING FROM CA TO CO FOR CHRISTMAS. WHILE DRIVING DOWN THE ROAD, THE "DOOR OPEN" LIGHT CAME ON AND THE CHIME SOUNDED AS LOCKED LEFT REAR DOOR OPENED!! UNACCEPTABLE FOR A COMPANY THAT HAS MADE VEHICLES FOR OVER 100 YEARS! I DID A GOOGLE SEARCH ON THE PROBLEM LOOKING FOR A FIX. I FOUND A RECALL FOR YEARS 2013-2014 ONLY. NO RECALL FOR MY 2015, WHEN IT IS OBVIOUS THE COST SAVING MEASURES STILL APPLY. I HAD TO TIE THE DOOR CLOSED WITH THE SEATBELT, BUT IT'S NOT TIGHT ENOUGH TO KEEP THE WARNINGS OFF. NO ONE CAN SIT IN THE BACK SEAT DUE TO SEATBELTS BEING USED! WE ARE AFRAID THE OTHER DOOR LATCHES WILL SOON FAIL AS WELL. WE STILL HAVE TO DRIVE BACK TO CA! *DT *DL

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED BACKWARDS. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HAWK FORD OF OAK LAWN (708-599-6000, LOCATED AT 6100 W 95TH ST, OAK LAWN, IL 60453) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINKAGE CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WORSENED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND BLINKED. ALSO THE 'PULL OVER AND STOP THE ENGINE' WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL WARNING INDICATORS ILLUMINATED. THE INTERIOR DOME LIGHT ILLUMINATED AND THE AIR CONDITIONER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO DAHL FORD DAVENPORT (1310 E KIMBERLY RD, DAVENPORT, IA 52807, (563) 391-2600) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT PREVIOUSLY THE VEHICLE HAD BEEN INCLUDED IN A FRONT END COLLISION HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS CONCERNED THAT THE FAILURE TO DEPLOY MAY HAVE BEEN DUE TO AN ISSUE WITH THE ORC MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT WAS AT A DRIVE THRU, THE BRAKES WENT OUT AND DID NOT STOP THE VEHICLE. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MAC HAIK FORD (713-932-5000, LOCATED AT 10333 KATY FWY, HOUSTON, TX 77024) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE IN THE FRONT BRAKE LINE. THE VEHICLE WAS LEFT AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,800. *DT*JB

TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER THE VEHICLE CAME TO A COMPLETE STOP, THE SHIFT LEVER WAS PLACED IN PARK. AFTER EXITING THE VEHICLE, IT STARTED TO ROLL BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE WITH THE SHIFT CABLE BEING FRACTURED. THE VEHICLE WAS REPAIRED PER A WARRANTY PROGRAM AT LONG-LEWIS FORD LINCOLN VOLKSWAGEN MITSUBISHI (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661, (256) 386-7800) IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V471000 (POWER TRAIN) OR 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,500.

ON JUNE 9TH 2019 THE CHECK ENGINE LIGHT CAME ON MY 2015 FUSION WHILE DRIVING IN THE CITY. I TOOK THE CAR TO THE DEALERSHIP ON JUNE 10TH FOR A OIL CHANGE AND NOTIFIED THEM THE ENGINE LIGHT WAS ON. THEY PERFORMED THE 'WORKS' SERVICE AND TOLD ME THE LIGHT WAS NOT ON. THE LIGHT WAS ON WHEN I PULLED IN THE PARKING LOT SO IT IS MY BELIEF THEY CLEARED THE CODE WITHOUT PERFORMING A DIAGNOSTIC TEST. JUNE 29 THE ENGINE LIGHT CAME BACK ON. JUNE 30 I STOP AT AN AUTO PARTS STORE THAT DOES A FREE DIAGNOSTIC. THE RESULTS WERE MISFIRE ON CYLINDER 2. I TOOK THE CAR BACK TO THE DEALERSHIP JULY 1ST AND PRESENTED THEM WITH THE INFORMATION FROM THE AUTO PARTS STORE. THEY CONFIRMED THE MISFIRE AND REPLACED THE COIL PACK AND THE SPARK PLUG. ON JULY 3 AFTER DRIVING 100+ HIGHWAY MILES I PARKED THE CAR AND SEVERAL HOURS LATER WHEN I RETURNED THE CAR STALLED WHEN I STARTED IT. IT TOOK 3 ATTEMPTS BEFORE THE CAR STARTED. THE ENGINE WAS SPUTTERING AND THE LIGHT CAME ON BRIEFLY. JULY 12TH, THE ENGINE LIGHT CAME BACK ON WHILE ON THE INTERSTATE. THE CAR CONTINUED TO DRIVE NORMALLY. I PARKED THE CAR AT MY HOME. JULY 15TH STARTED THE CAR I COULD HEAR THE SOUND OF WATER RUSHING THROUGH THE DASH. I DROVE THE CAR 3 MILES TO THE DEALERSHIP AND NOTICED WHITE SMOKE COMING FROM THE TAILPIPE. I LEFT IT FOR A DIAGNOSTIC EVALUATION. THE FOLLOWING WEEK THE DEALERSHIP CALLS TO TELL ME THE CAR NEEDS EXTENSIVE ENGINE REPAIRS HEADS, GASKETS, ETC. AUGUST COMES AND THE DEALERSHIP STILL HAS MY CAR. A FEW WEEKS LATER I'M TOLD THE PARTS ARE ON BACK ORDER AND THERE IS NO EXPECTED ARRIVAL DATE. OCT 30 ALL PARTS ARE IN AND THE REPAIRS START. THE REPAIRS WERE COMPLETED AND THE ENGINE FAILED AT THE DEALERSHIP. I'M TOLD ON NOV 7 THEY ARE ORDERING A NEW ENGINE. THE ENGINE WAS INSTALLED AND REPAIRS WERE COMPLETE ON NOV 15TH, MORE THAN 4 MONTHS LATER! THIS IS A COMMON PROBLEM AND FORD NEEDS TO TAKE RESPONSIBILITY!!

TL* THE CONTACT OWNED A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HYDROPLANED WHILE TRAVELING ON THE HIGHWAY. THE VEHICLE SLID INTO A DITCH, ROLLED OVER SEVERAL TIMES, CRASHED HEAD ON INTO AN EMBANKMENT, AND LANDED ON ITS ROOF. NONE OF THE SEVEN AIR BAGS DEPLOYED. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE AND WAS DEEMED DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR INVESTIGATION. THEIR FINDINGS WERE STILL PENDING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 97,500.

SERVICE ENGINE LIGHT CAME ON AND THE CAR WAS RUNNING GOOD. DEALER CHECKED IT OUT COULDN'T FIND ANYTHING AT FIRST, PIN POINTED TO CYLINDER 1. DEALER PRESSURIZED THE CYLINDER TO CHECK FOR LEAKS, FOUND A CRACK IN THE CYLINDER WALL. I TOOK IT TO ANOTHER SHOP FOR A SECOND OPTION, THEY DID THE SAME CHECK AND FOUND THE SAME CRACK.VEHICLE ONLY HAS 87K ON IT. BOTH SHOPS ARE TELLING ME I NEED A NEW ENGINE. I STILL HAVE ANOTHER YEAR TO PAY ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT'S HUSBAND WAS DRIVING 25 MPH, THE FRONT DRIVER'S SIDE DOOR OPENED ON ITS OWN AND THE DOOR AJAR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO LAWLEY'S TEAM FORD (LOCATED AT 100 AZ-90, SIERRA VISTA, AZ 85635, (888) 874-9117) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE DOOR LATCH REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,283. *DL

THE DRIVER'S SIDE SEATBELT OR PASSENGER RESTRAINT ONCE UNLOCKED TO GET OUT OF CAR THE RESTRAINT (BELT) APPARENTLY WENT ALL THE WAY BACK UP IN THE HOUSING LEAVING MY DAUGHTER WITHOUT THAT SAFETY FEATURE WHEN SHE CAME OUT OF WORK TO DRIVE HOME. AFTER SHE GOT HOME AND TINKERED WITH THE HOUSING IT SOUNDED LIKE A METAL BALL MOVED INSIDE THE HOUSING AND SHE WAS ABLE TO GET THE BELT TO RELEASE AND HASN'T HAD A SIGNIFICANT PROBLEM SINCE. ALL OF THIS HAPPENED WHILE STATIONARY. SHE WAS ABLE TO PUT THE RESTRAINT ON THAT MORNING. DIDN'T NOTICE THE PROBLEM UNTIL SHE GOT BACK IN THE CAR TO COME HOME. SO THE CAR WAS PARKED FOR 10 HOURS, AS SHE DIDN'T NOTICE IT UNTIL SHE GOT IN THE CAR TO DRIVE HOME. APPARENTLY HAPPENED WHEN SHE GOT OUT OF THE CAR AS SHE HEARD NOTHING UNUSUAL WHEN SHE EXITED THE PARKED CAR TO GO INTO WORK. IT WAS WHEN SHE CAME OUT AND GOT IN THE CAR THE SAFETY BELT WOULDN'T RELEASE FROM THE HOUSING PART OF THE SAFETY RESTRAINT.

ON FRIDAY, NOVEMBER 8TH I STARTED MY VEHICLE AND NOTICED MY STEERING WHEEL SHAKE FOR APPROXIMATELY ONE MINUTE. AS I PULLED OUT OF THE DRIVEWAY, I NOTICED DIFFICULTY ACCELERATING THE IDLE. AS I PULLED OUT OF MY NEIGHBORHOOD I NOTICED MORE PUSHBACK AS I ACCELERATED THE IDOL AND MY ENGINE LIGHT STARTED FLASHING. I IMMEDIATELY TURNED MY VEHICLE AROUND AND RETURNED HOME IN FEAR OF GETTING INTO A CAR ACCIDENT. I PROCEEDED TO TAKE MY VEHICLE TO A MECHANIC SHOP AND WAS QUOTED A STARTING $1,700 REPAIR FOR A HEAD GASKET REPAIR. AFTER SEARCHING THE INTERNET, I WAS SHOCKED HOW COMMON THIS REPAIR IS AND WAS IN DISBELIEF THIS PART IS NOT RECALLED AFTER I SEARCHED NHTSA.GOV. AS A CONSUMER, I'D LIKE TO REPORT THE HEAD GASKET IN THE 2015 FORD FUSION 2.5L TO THE NHTSA FOR REVIEW AND RE-CALL CONSIDERATION.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE AND JIGGLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COWLES PARKWAY FORD (703-986-5500, LOCATED AT 13779 NOBLEWOOD PLZ, WOODBRIDGE, VA 22193) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 65,002.

2015 FORD FUSION SE WITH 66,997 MILES ON IT STARTED TO RUN ROUGH THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO LOCAL CAR PARTS STORE FOR CHECK ENGINE LIGHT DIAGNOSIS THEY SAID IT WAS A MISFIRE IN CYLINDER 2. I THEN TOOK THE CAR TO MY MECHANIC AND 6000 DOLLARS LATER I WAS TOLD THERE WAS A CRACK IN THE BLOCK. THE CODES GAVE NO CLUE TO WHAT WAS WRONG AND CAR NEVER OVERHEATED. THIS IS RIDICULOUS FOR A 4 AND 1/2 YEAR OLD CAR THAT WAS BOUGHT BRAND NEW. I WOULD LIKE FORD TO ACKNOWLEDGE THIS AND REMBURSE ME.

BROUGHT CAR IN FOR SERVICE DUE TO CHECK ENGINE LIGHT AND BATTERY NOT CHARGING. REPLACED BATTERY, BUT CHECK ENGINE LIGHT REMAINED ON. AGAIN, WENT TO GET GET DIAGNOSTIC, RESULTED IN NEEDING CATALYTIC CONVERTER. PICKED UP CAR AND CHECK ENGINE LIGHT CAME BACK ON. RETURNED TO SERVICE NEXT DAY. DIAGNOSTIC SHOWED COOLANT LEAKED INTO THE ENGINE AND HEAD GASKET NEEDING REPLACING. THE RESULT IS NEEDING A NEW MOTOR. THIS ISSUE SEEMS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V209000. MY ISSUE SEEMS TO BE RELATED TO THIS RECALL ON THE 2013 AND 2014 FUSIONS. FORD IS PROVIDED $3,000 FOR THE REPAIR DUE TO ME BEING OVER 600 MILES OVER POWER TRAIN. MY CONCERN IS THE RECALL TO THE 13 AND 14 FUSION COULD BE BROADER THAN THOSE YEARS.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SUCTION NOISE COMING FROM NEAR THE FUEL TANK AREA. ALSO, THE VEHICLE SHUDDERED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE PURGE VALVE AND PCV) NEEDED TO BE REPLACED. JENKINS & WYNNE FORD, HONDA, & LINCOLN (2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

42K. ENGINE LIGHT CAME ON, DIAGNOSTICS REPORTED A BAD 02 SENSOR. NEVER HAD ANY KIND OF ISSUES WITH AN 02 SENSOR. CAN'T BELIEVE IT HAPPENED ON A 2015 MODEL.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND "TRANSMISSION NOT IN PARK" APPEARED ON THE MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS PICKED UP BY LAFAYETTE FORD LINCOLN (5202 RAEFORD RD, FAYETTEVILLE, NC 28304) AND THEY ALSO BROUGHT A LOANER VEHICLE. THE VEHICLE WAS TAKEN TO THE SAME DEALER SIX TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT WENT TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, (304) 744-1561) WITHOUT HER VEHICLE AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE DEALER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE CONTACT WENT TO TODD JUDY FORD (1900 PATRICK ST PLAZA, CHARLESTON, WV 25387, (304) 344-1601) AND WAS INFORMED THAT THE ONLY RECALL ASSOCIATED WITH HER VEHICLE WAS FOR THE TAKATA AIR BAGS. THE CONTACT WAS PROVIDED A COST ESTIMATE FOR A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THE ONLY RECALL THEY FOUND ON THE VEHICLE WAS FOR THE AIR BAGS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS MAKING A RIGHT HAND TURN AND MY LEFT BACK DOOR FLU OPEN,AND WILL NOT CLOSE. MY FRIEND HAD TO SIT IN THE BACK SEAT TO HOLD DOOR CLOSED.

WHILE DRIVING WITH MY 12 Y.O. GRANDDAUGHTER, THE PASSENGER SIDE DOOR LATCH FAILED.BASIL FORD SERVICE DEPT FOUND LATCH LEVEL BENT AND STUCK, ALSO STRIKER WAS LOOSE AND CROOKED. DEALER STATED THAT OTHER FORD FUSION LATCHES HAD BEEN REPLACED UNDER SAFETY RECALL, BUT NOT MY CAR. WE WERE DRIVING ON A CITY STREET AND TURNING LEFT

ACTUALLY THIS HAPPENED TO ME TWICE. I WAS PARKED AND WHEN I TOUCHED THE BRAKES TO GO INTO REVERSE BUT THEY WENT ALL THE WAY TO THE FLOOR. I CALLED AAA TO TOW MY VEHICLE. THE 2ND TIME IT HAPPENED I WAS 5 MIN FROM MY HOUSE. AGAIN I WAS PARKED AT THE KIDS GAME AND WHEN I PRESSED THE BRAKES IT MADE ME THINK ABOUT THE 1ST EXPERIENCE. HOWEVER IT HAD A LITTLE PRESSURE BEHIND THE BRAKES AND I WAS ABLE TO PUMP MY BRAKES TO ENGAGE THEM THEREBY MAKING IT HOME. A FRIEND CAME OVER ADDED BRAKE FLUID AND I WAS SURPRISED THAT IT WAS TAKING ALL THE FLUID. TO MY SURPRISE ALL OF THE BRAKE FLUID WAS COMING OUT ON THE GROUND. BOTH TIMES THE DEALER CLAIMED THEY WERE NOT AWARE OF AN ISSUE WITH THE BRAKES AND AM RESPONSIBLE FOR THE COST OF THE REPAIRS IF IT'S NOT COVERED UNDER WARRANTY.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE FOR THE PURGE VALVE FAILURE WAS LOCATED. THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, EACH TIME THE VEHICLE WAS FUELED, IT FAILED TO RESTART. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC AND A DIAGNOSTIC TEST LOCATED A PURGE VALVE FAILURE AGAIN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

2015 FORD FUSION 1.5L ECOBOOST ENGINE. ENGINE COOLANT LEAK - BLOWN INNER COOLER ASSEMBLY AND COOLANT INTAKE MANIFOLD ASSEMBLY. PROBLEM INITIALLY NOTICED WHILE DRIVING ON FREEWAY. ENGINE TEMPERATURE GUAGE MOMENTARILY SPIKED WHILE DRIVING. NO SMOKE OR UNUSUAL NOISE NOTICED WHILE DRIVING. PULLED OVER AND NOTICED COOLANT OVERFLOW TANK NEAR EMPTY. COOLANT REFILLED AN DRIVEN HOME. THIS HAPPENED ON 9/28/2019. TOOK TO NTB NEXT DAY ON 9/29/2019 TO HAVE PRESSURE TEST ON COOLANT SYSTEM. CAR SAT TILL MONDAY 10/30. NTB MISDIAGNOSED ISSUES STATING OVERFLOW RESERVOIR HAD SLOW LEAK. ON 10/1 NTB IDENTIFIED THAT THERE WAS A BLOWN GASKET SOMEWHERE ON THE CARS ENGINE THAT CAUSED COOLANT TO LEAK INTO ENGINE. 3 OF 4 SPARK PLUGS SATURATED WITH ENGINE COOLANT AND CAR WOULD NOT START. ON 10/1 CAR IMMEDIATELY TOWED TO NEAREST FORD MOTOR SERVICE CENTER. ENGINE TECHNICIAN STATED THAT ENGINE INNER COOLER ASSEMBLY AND INTAKE MANIFOLD ASSEMBLY HAD BLOWN AND COOLANT ENTERED THE ENGINE. THIS RESULTED IN NEARLY $1,400 WORTH OF INITIAL REPAIRS AND POSES A SAFETY HAZARD. FORD ENGINE TECHNICIAN STATED HE HAS SEEN A SIMILAR ISSUES ON QUITE A FEW OF THESE CARS. UPON INVESTIGATION I HAVE FOUND THAT IN 2017 THE 2013-2014 FORD FUSION HAD A RECALL FOR RELATED ISSUES THAT CAUSED COOLANT TO LEAK INTO THE ENGINE AND MAY POSSIBLY CAUSE THE ENGINE TO START ON FIRE. CURRENTLY MANY CUSTOMER REPORTS ON THE 2015 FUSION AS WELL BUT NO ACTION ON FORD MOTORS BEHALF.

I NOTICED MY FLOOR WAS WET IN THE BACK SEAT AT FIRST I THOUGHT IT WAS JUST FROM GETTING MY KIDS IN AND OUT IN THE RAIN BUT AFTER I CLEANED IT UP I NOTICED A DAY LATER IT WAS WET AGAIN AND I DIDNT HAVE MY KIDS IN THE CAR AND IT WAS RAINING. THE NEXT DAY I OPENED MY TRUNK LID AND FELT THE CARPETING AND IT WAS SOAKED SO I PULLED THE LINER OUT AND I SEEN STANDING WATER IN MY WHEEL WELL I VACUUMED THE WATER AND TO FIND MY LEAK I PULLED DOWN MY BACK SEATS AND CLOSED THE TRUNK LID AND I GOT PHONE TO RECORD IT I HAD MY WIFE SPRAY THE REAR END OF MY CAR WITH THE WATER HOSE AND I CAN SEE WATER POURING IN AND THAT'S WHEN I FOUND THE LEAK WAS COMING FROM BROKEN FACTORY WELDS IN THE TOP PART OF MY TRUNK . I TOOK MY CAR TO THE LOCAL DEALER WHERE I WAS CALLED A LIAR CAUSE THE MAN THERE DID NOT BELIEVE WHAT I SAID CAUSE HE DIDN'T SEE IT ON HIS COMPUTER AND I HAVE VIDEO EVIDENCE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL AND COMPUTER MALFUNCTIONS, INCLUDING THE FRONT WINDSHIELD WIPERS RANDOMLY ACTIVATED AND BOUNCED UP AND DOWN. THE INSTRUMENT CLUSTER LIGHTS SHUT OFF AND THE GAUGES STOPPED WORKING. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE WOULD NOT IMMEDIATELY START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.

STARTED CAR, GOT DASHBOARD LIGHT ON 7.6.19 MILEAGE 27721. CAR RUNNING ROUGH, ABOUT TO STALL,ETC. ERROR CODE P0302. CYL.#2 IGNITION COIL REPLACED. THEN, 2 WEEKS LATER GOT DASHBOARD LIGHT AGAIN, SAME CODE P0302. MECHANIC (PRIVATE)REPLACED PERCEIVED FAULTY IGNITION COIL AS PREVIOUS. ON 9.23 .19 CAR STARTED,. CAR RUNS ROUGH, ALMOST STALLS DASHBOARD LIGHTS AGAIN. THIS TIME WE TAKE IT TO ROYAL OAK FORD SERVICE DEPT. THEY GET P0302 AND ADVISE US TO CHANGE SPARK PLUGS. $307.29 CHARGE. UPON INSPECTION OF SPARK PLUGS I NOTE ALL PLUGS ARE HEAVILY COATED IN CARBON. I CHECK THE TAILPIPE AND THE INSIDE IS ALSO HEAVILY CARBON COATED. SHORTLY AFTER I FIND INFORMATION THAT MOST DIRECT INJECT ENGINES HAVE THIS PROBLEM. IT WAS NOT HARD INFO TO FIND. BECAUSE OF DIRECT INJECTION THE VALVES DO NOT RECEIVE THE BENEFIT OF DETERGENT GASOLINES AND BECOME HEAVILY COATED IN CARBON. THIS IS AN OVERSIMPLIFIED EXPLANATION OF WHAT IS OCCURRING., BUT MAKES THE POINT. I CONFIRM FINDINGS WITH AND SHOW PLUGS TO, MY MECHANIC WHO CONFIRMS ;THAT THESE DIRECT INJECT ENGINES HAVE AN ISSUE THE MANUFACTURERS CAN'T OR HAVEN'T CORRECTED, WHICH RESULTS IN THE CONDITION MY SPARK PLUGS WERE FOUND IN. I FOUND NOTSB'S ON THE SUBJECT. MECHANIC RECOMMENDS A GDI SERVICE, WHICH INCLUDES PULLING ALL VALVES AND CLEANING THEM. HE ALSO RECOMMENDS ANYONE WITH A DI ENGINE TO DO THIS AT LEAST ONCE A YEAR TO KEEP VEHICLE RUNNING SMOOTHLY AND TO GET MAXIMUM LIFE OUT OF THE PLUGS. BY THE WAY, FIRST SERVICE INTERVAL FOR PLUGS ON THIS CAR IS 100,000 MILES. THIS IS THE EXPERIENCE I'VE BEEN EXPOSED TO SO FAR, BUT DO KNOW THAT IT CAN GET MUCH WORSE (AFFECTING OTHER PARTS OF THE ENGINE) FWIW THE MECHANIC BELIEVES THE MANUFACTURERS (IN THIS CASE FORD) ARE WELL AWARE OF THESE ISSUES WITH DIRECT INJECT DESIGNED ENGINES. PIC OF PLUGS INCL. BELOW.

ON MANY OCCASIONS MY CARS MAIN BATTERY HAS COMPLETELY DRAINED. SOMETHING IN THE CAR KEEPS DRAINING THE BATTERY FOR NO REASON ALL ESSENTIALS ARE COMPLETELY TURNED OFF THAT I AM AWARE. IN ALL CASES THE CAR WAS PARKED FOR PERIODS OF TIME. MY WIFE WENT ON A BUSINESS TRIP CAME BACK AFTER TWO WEEKS TO FIND HER CAR AT LOT DEAD. .SHE MANAGED TO GET A JUMP FROM SOMEONE. THIS WAS DURING MINNESOTA WINTER. CAR LEFT IN GARAGE FOR SUMMER WHILE TOOK OTHER CAR ON A TRIP FOR A FEW WEEKS ONLY TO COME BACK WHERE CAR WAS DEAD AGAIN. MANAGED TO GET IT RECHARGED. AGAIN CAR LEFT IN GARAGE FOR LONGER PERIOD ABOUT 3 MONTHS AS WIFE WAS ON DISABILITY. CAR AGAIN WAS FOUND DEAD AND WAS UNABLE TO RECHARGE AS MY CHARGER INDICATED BATTERY WAS BAD. CAR UNDER WARRANTY. TOWED TO WHERE PURCHASED, SAID BATTERY WAS BAD. I INFORMED THEM THIS HAS HAPPEN SEVERAL TIMES AND APPARENTLY BATTERY WAS NOT UNDER SAME WARRANTY. BATTERY REPLACED OUT OF MY POCKET. CAR WENT BACK INTO STORAGE AGAIN. AGAIN BATTERY DIED. TOOK IN AGAIN AND I ASKED THEY CONDUCT A THROUGH TEST AS SOMETHING KEEPS DRAINING THE BATTERY. I ALSO WENT OUT TO CHARGE THE BATTERY ABOUT EVERY TWO WEEKS. BUT EVENTUALLY MY CHARGER TAGGED THE BATTERY AS BAD AGAIN. THEY REPLACED AGAIN NO CHARGE. BUT THEY SAID WERE NOT ABLE TO FIND ANYTHING. AFTER HOME THIS TIME I CHARGED EVERY WEEK AND WHEN I DO THE BATTERY SHOWS IT HAS DRAINED ANYWHERE FROM 30% - 40% EACH WEEK. I NEED SOMEONE TO INTERVENE WITH FORD AS I DO NOT DRIVE THE CAR AS MUCH NOW AND THIS IS CONCERNING AS NOW IS MY ONLY VEHICLE AND WARRANTY ENDS SOON. CAR WAS SERVICED EACH TIME AT MIDWAY FORD 2777 N SNELLING, ROSEVILLE, MN 55113 (844) 338-7004. I DON'T HAVE OTHER DETAILS AT THIS TIME. ALL RECORDS ARE WITH DEALERSHIP OF SERVICE. THE EXACT DATES ARE UNKNOWN AS DID NOT REALIZE THIS WOULD BECOME A LONG TERM CONSTANT PROBLEM. I SEE THAT NHTSA ID NUMBERS 10733369 & 10871542 ARE SIMILAR TO MY CASE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WAS LOCKED AND UNABLE TO BE USED. ALSO, THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTH CENTRAL FORD (1819 N CENTRAL EXPY, RICHARDSON, TX 75080, (972) 584-1338), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE FAILURE MILEAGE WAS 69,212.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V590000 (SEAT BELTS) AND ANOTHER UNKNOWN RECALL LETTER REGARDING THE AIR BAGS. THE CONTACT TOOK THE VEHICLE TO BOB ROHRMAN SCHAUMBURG FORD (847-605-0800, LOCATED AT 815 EAST GOLF ROAD, SCHAUMBURG, IL 60173) WHERE THE DEALER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED, BUT THE LINE WAS BUSY. THE FAILURE MILEAGE WAS APPROXIMATELY 139,888. *AS THE CONSUMER STATED THE ENGINE, STABILITY CONTROL, TRANSMISSION LIGHTS HAVE ALL ILLUMINATED. THE VEHICLE BROKEN DOWN TWICE. *JS

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHOOK WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. A DIAGNOSTIC WAS PERFORMED AND THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO OTHER RECALLS, AND THE CONTACT'S VIN MAY BE INCLUDED IN ONE. THE CONTACT CALLED BELL FORD (1200 NJ-27, COLONIA, NJ 07067, 732-388-6900) AND WAS INFORMED THAT THE VIN WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE SAME THING AS THE DEALER. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A VEHICLE SAFETY COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

DASH BOARD IS WARPING CAUSING DEFROSTER VENTS TO NOT PROPERLY CLEAR THE WINDSHIELD. DASH BOARD IS RUBBING ON THE WINDSHIELD CREATING A DISTRACTING SQUEAKING NOISE WHEN DRIVING. DASH BOARD IS ALSO SUNKEN UP AND DOWN ACROSS THE WINDSHIELD LINE.

I WAS IN MOTION DRIVING NOT LONG AFTER I GOT MY CAR WHICH IS STILL PRETTY NEW. WHILE DRIVING I TRIED TO ACCELERATE AND IT WOULDN'T ACCELERATE. AFTER MASHING THE PETAL ALL THE WAY DOWN THE CAR WAS STILL MOVING AT THE SAME SPEED THEN LIKE 3/4 SECS LATER IT JERKED AND STARTED TO ACCELERATE. I THOUGHT IT MAY NEED A TUNE UP SO I WENT AND GOT THAT DONE BUT IT'S STILL DOING IT. I WAS ON A CITY STREETS GOING STRAIGHT.

ANTILOCK BRAKE VACUUM PUMP FAILED WHILE DRIVING ON CITY STREET AT 40-45 MPH. ALMOST CAUSED SERIOUS ACCIDENT. BRAKE PUMP FAILURE CAUSED CAMSHAFT FAILURE AND A BEARING TO FALL APART AND PUT METAL SHAVINGS INTO ENGINE. NOW ENGINE, PER DEALERSHIP, WILL NEED TO BE REPLACED.

ENGINE SHOWED HOT AND WENT INTO SHUTDOWN MODE WITHIN A MILE, TOOK TO FORD THE NEXT DAY THEY RESET COMPUTER AND ADDED A LITTLE FLUID. SERVICE DEPARTMENT SAID TO KEEP AN EYE ON THE COOLANT LEVEL ON MY TRIP TOTAL TO BE AROUND 1200 MILES. CAR NEEDED COOLANT ADDED ALONG THE WAY BUT DID OKAY ON THE HIGHWAY. ON MY WAY BACK ABOUT 150 MILES INTO MY TRIP THE ENGINE TEMP WENT UP FOR A SEC THEN BACK DOWN SO I PULLED OVER WITHIN A MILE BY THIS TIME YOU COULD SMELL SOMETHING WAS WRONG. AFTER LETTING THE ENGINE COOL FOR A WHILE I TRIED ADDING COOLANT AND IT POURED OUT THE BOTTOM OF ENGINE. FORD TELLS ME IT NEEDS A NEW ENGINE DUE TO A CRACKED BLOCK THAT IS BECOMING A COMMON ISSUE WITH THESE CARS.

ON WEDNESDAY JULY 3, 2019, I NOTICED WHEN I GOT INTO MY CAR IN THE MORNING THAT MY BRAKE PEDAL SEEMED SOFT AND I HAD TO PUSH IT ALMOST ALL THE WAY TO THE FLOOR TO MAKE MY BRAKES WORK. I LEFT FOR A TRIP THAT AFTERNOON DRIVING APPROXIMATELY 160 MILES ON THE HIGHWAY, AND THE BRAKE SOFTNESS REMAINED THE SAME FOR THE NEXT FEW DAYS. HOWEVER, ON THE TRIP BACK ON 7/7/2019, WHEN SITTING IN A DRIVE-THRU, MY BRAKE LIGHT CAME ON THE DASH AND A WARNING ABOUT MY BRAKE FLUID BEING LOW CAME ON THE SCREEN. I HAD VIRTUALLY NO BRAKE POWER, AND EVEN WHEN I PUSHED THE PEDAL TO THE FLOOR MY CAR WAS STILL CREEPING FORWARD. I MANAGED TO DRIVE TO AN AUTO PARTS STORE WHERE I PURCHASED SOME BRAKE FLUID. THIS MADE THE WARNING GO AWAY, BUT THE BRAKES WERE STILL BARELY FUNCTIONAL. I MADE IT HOME, AND NOTICED FLUID LEAKING FROM THE BOTTOM OF MY CAR AND ALL OVER THE FRONT PASSENGER WHEEL. I TOOK THE CAR TO A REPAIR SHOP THE NEXT DAY (7/8/2019) WHERE THEY FOUND THAT ONE BRAKE LINE HAD BURST ON THE FRONT PASSENGER WHEEL, AND THE BRAKE LINE ON THE FRONT DRIVER'S WHEEL WAS ABOUT TO BURST. BOTH BRAKE LINES HAD TO BE REPLACED.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT ONE OF THE DOOR LATCHES WAS FAILING. WHEN HE WAS ATTEMPTING TO CLOSE THE REAR DRIVER'S SIDE DOOR, IT FAILED TO LATCH PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,046.

I WAS PARKED WITH MY VEHICLE OFF. WHEN I TURNED ON MY VEHICLE AND PUT IT IN REVERSE TO BACK OUT OF MY PARKING SPOT I HEARD A SMALL POP AND THE BRAKE PEDAL HAD A LOT MORE "GIVE" TO IT. I WAS ABLE TO PUSH IT ALL THE WAY TO THE FLOOR. WHILE DRIVING, I HAD TO PUSH IT TO THE FLOOR TO SLOW MY VEHICLE. I WAS ABLE TO SAFELY MAKE IT TO MY MECHANIC WHO LUCKILY WAS ONLY 1 MILE AWAY. HE TOLD ME THE FRONT RIGHT BRAKE LINE WAS RUPTURED AND THAT THIS IS ALMOST UNHEARD OF IN A CAR THAT'S ONLY 4 YEARS OLD.

WHILE MY WIFE WAS IN A DRIVE THRU MOVING FORWARD SLOWLY SHE REPORTED THAT THE RAKE PEDAL DEPRESSED ALL OF THE WAY TO THE FLOOR AND HAD A HARD TIME STOPPING THE CAR. WIFE INSPECTED BRAKE FLUID RESERVOIR AND FOUND IT TO BE COMPLETELY BONE DRY. DEALERSHIP FOUND THE RIGHT FRONT BRAKE LINE TO HAVE FAILED CAUSING ALL OF THE FLUID TO LEAK OUT AND THE BRAKES TO FAIL. DEALERSHIP ADVISED THAT THE PART IS ON BACK ORDER AND DOES NOT KNOW WHEN IT WILL BE AVAILABLE LEAVING ME ASSED OUT. ALSO THIS PART IS NOT COVERED UNDER OUR EXTENDED PREMIUM FORD WARRANTY . I HAVE RESEARCHED DIFFERENT ONLINE FORUMS AND HAVE FOUND MULTIPLE PEOPLE WITH THE EXACT SAME PROBLEMS WITH SOME THAT WERE TRAVELING AT A MUCH HIGHER RATES OF SPEED. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE A SERIOUS ACCIDENT OCCURS .

I STARTED MY CAR TO GO TO WORK THIS MORNING. THE STEERING WHEEL WAS LOCKED IN PLACE. MY DASHBOARD INDICATED TWO WARNINGS: 1) STEERING ASSIST FAULT. SERVICE REQUIRED. 2) SERVICE ADVANCE TRACTION. I SEE THERE HAVE BEEN OTHER STEERING COMPLAINTS FOR THIS MODEL. MY VEHICLE HAS ONLY 31,351 MILES

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE STEERING WHEEL TURNED TO THE RIGHT AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS TAKEN TO LARRY H. MILLER SUPER FORD SALT LAKE CITY (LOCATED AT 1340 S. 500 W, SALT LAKE CITY, UT 84115, (801) 783-4473) WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY AND AN UNKNOWN WIRE FOR THE POWER TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

MY CAR HAS 64000 MILES. CAR WAS OVERHEATING AND ROUGH IDLE SO WE BROUGHT TO THE FORD DEALERSHIP AND THEY SAID THE CODE 0302 IS A MISFIRE ON CYLINDER #2. THEY ALSO SAID THERE IS A HOLE IS THE BLOCK BETWEEN CYLINDERS NOW. THERE IS ABSOLUTELY NO WAY THIS SHOULD HAPPEN WITH 64K MILES AND COOLANT LEVEL WAS CORRECT. THEY MENTIONED THE SLEEVE AROUND CYLINDER 2 IS TOO THIN CAUSING THE ISSUE. THEY ALSO MENTIONED FORD IS AWARE OF THE ISSUE AS NUMEROUS COMPLAINTS HAVE BEEN OBSERVED AND FORD'S REPLACEMENT ENGINE HAS A THICKER SLEEVE TO CORRECT THIS ISSUE. THE DEALER ALSO SAID THEY HAVE 4 OTHER FUSIONS WITH THE EXACT SAME ISSUE. NOW TO REPLACE THE ENGINE IS OVER $6000 AND AGAIN THERE IS SIMPLY NO WAY THIS SHOULD HAPPEN WITH A CAR WITH 64K MILES. VERY FRUSTRATED AND LOOKING FOR COMPENSATION.

FORD FUSION HYBRID, STATIONARY(PARKED ON A SLIGHTLY RAISED DRIVE WAY) FOR 2 WEEKS I WAS ON VACATION. THE CAR WAS PARKED WITH THE GEAR SHIFTER IN PARKING. NEIGHBOR TOLD ME BRAKE LIGHTS CAME ON ALL OF A SUDDEN. STAYED ON FOR 3 DAYS, AND WENT OUT. CAR NEEDED JUMP START. CAR IS AT FORD DEALERSHIP IN SARASOTA FL. I WAS TOLD THE SWITCH ON THE BACK OF THE BRAKE PEDAL IS BROKEN. CAR NEEDS BRAKE PEDAL ASSEMBLY REPLACED.THIS RARE PART IS ON NATIONAL BACK ORDER. MY CAR HAS 64000 MILES ON IT.CAR HAS BEEN GROUNDED FOR 3 WEEKS ALREADY. CAR HAS BEEN GROUNDED FOR 3 WEEKS ALREADY. COULD THIS BE A SAFETY RISK?

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FELT LOOSE AND UNSECURED TO THE STEERING COLUMN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FELT LOOSE AND UNSECURED TO THE STEERING COLUMN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.

TOOK CAR TO DEALERSHIP TO HAVE RECALL REPAIRS FIXED, NOW WITH REPAIRS IT HAS NOW CAUSED A HARD SHIFT IN GEARS. RECALL REPAIR HAS NOW CAUSED ANOTHER ISSUE THAT WAS NOT A PROBLEM UNTIL RECALL WORK WAS COMPLETED. I WAS PARKED AND CAR WOULDN'T COME OUT OF GEAR.

MY CLIMATE CONTROL WILL STOP WORKING, I HAVE NO CONTROL OVER ANYTHING ON MY TOUCH SCREEN OR BOTTOM PART OF SCREEN WHERE YOU CONTROL TEMP. WHEN THIS IS HAPPENING THE WINDOWS LOCK AND ONLY HAVE CONTROL OF THE DRIVERS SIDE WINDOW. I HAVE HAD THIS INTO THE REPAIR SHOP PROBABLY 8 TIMES. THEY HAVE REPLACED THE SAME PART 3 TIMES.

THE STEERING IS MAKING A KNOCKING NOISE WHEN TURN IT 1 WAY OR THE OTHER. TOOK TO MECHANIC AND WAS TOLD 2 BOLTS ARE BROKEN ON THE STEERING GEAR MOTOR. THEY TOLD ME THERE WAS A RECALL #15S14 FROM FORD TO TAKE CARE OF THIS AND THAT THEY WOULD HAVE TO DO THE WORK. TOOK TO FORD DEALER AND THEY SAID THE RECALL IS NOT IN MY STATE OF SOUTH DAKOTA AND THAT I'D HAVE TO PAY $1800 TO HAVE IT FIXED. THE CAR HAS LESS THEN 36,000 MILES AND IS OUT OF THE WARRANTY AND NOT HAPPY THAT IT DOES NOT INCLUDE EVERY FORD FUSION IN THAT YEAR. HAVE CALLED FORD CUSTOMER SERVICE AND HAVE JUST POND ME OFF. THE CAR IS PARKED AS DON'T DARE DRIVE IT!!!

MOVED MY TRANSMISSION FROM DRIVE TO PARK AND IT GOT STUCK IN PARK. TRIED TO MOVE IT BACK TO DRIVE BUT TRANSMISSION WOULDN'T SHIFT. IN CAR THE TRANSMISSION SHIFTS TO DRIVE BUT IT DOESN'T MOVE

DOOR LATCH ON BACK DRIVER'S SIDE DOOR IS BROKEN AFTER NO ACCIDENT OR DAMAGE TO THE VEHICLE. SIMPLY OPENED DOOR AND WHEN I WENT TO SHUT IT IT WOULD NO LONGER LATCH. IT DOES NOT STAY SHUT. VEHICLE WAS STATIONARY.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 35 MPH AND ATTEMPTING TO TURN, THE ABILITY TO STEER BECAME DIFFICULT AND "POWER STEERING ASSIST" APPEARED ON THE MESSAGE BOARD. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME AT A VERY LOW SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

AFTER MERGING AND ACCELERATING ONTO THE FREEWAY, OVER TO THE FAR LEFT LANE, "STOP SAFELY NOW" WARNING CAME UP AND THE CAR LOST ALL POWER. LUCKILY I WAS ABLE TO COAST ALL THE WAY TO THE RIGHT SHOULDER (WHAT HAWAII CONSIDERS A SHOULDER, STILL VERY DANGEROUS) THE VEHICLE WOULD NOT START, ONLY BEEP MULTIPLE TIMES AND DISPLAY THE SAME MESSAGE. AFTER 5 MIN ON PHONE TRYING TO GET FORD ROADSIDE ASSISTANCE, THE LOCAL HIGHWAY PATROL TOW TRUCK SHOWED UP. BEFORE I ALLOWED HIM TO TOW THE VEHICLE I TRIED TO START IT AND WAS SUCCESSFUL.

THE TRUNK OF MY 2015 FORD FUSION WILL OPEN WITHOUT NOTICE. IT FIRST HAPPENED WHILE IN MY GARAGE, BUT HAS ALSO HAPPENED WHILE DRIVING DOWN THE ROAD, WHICH MADE IT DIFFICULT TO SEE OUT THE BACK WINDOW. WHEN BACK IN MY GARAGE I TURNED THE CAR OFF. WITHIN A FEW MINUTES THE TRUNK OPENED ON ITS OWN. WHEN I WENT TO CHECK TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON, I COULD HEAR THE TRUNK RELEASE 'TRIGGERING' AUTOMATICALLY. THIS RANDOM TRUNK OPENING OCCURRED BOTH WHEN THE CAR WAS IN MOTION AND STATIONARY IN THE GARAGE.

MY WIFE WAS DRIVING OUR 2015 FORD FUSION WHEN THE DRIVER'S DOOR CAME OPEN AND WOULD NOT CLOSE. I HAVE SEEN THIS PROBLEM ON OTHER FORD FUSIONS WHICH WERE RECALLED. WE CALLED THE DEALER AND WAS TOLD OUR VIN IS NOT INCLUDED IN THE RECALL.?? IT IS HAVING THE SAME PROBLEM AS THE RECALLED VEHICLES. VERY UNSAFE!!!!!!!!!!!!!

ATTEMPTED TO MOVE MY VEHICLE FROM MY DRIVEWAY. IT STARTED FINE, BUT AFTER SHIFTING OUT OF PARK, THE TRANSMISSION WOULD NOT ENGAGE ANY GEARS, LEAVING MY VEHICLE STRANDED. NO RESISTANCE IN THE SHIFTER, NO GEAR INDICATION AND VEHICLE WOULD NOT MOVE.

BACK ON 2/24/2019 I WAS BEHIND A VEHICLE THAT HAD TO SLAM IN THEIR BRAKES. I IMMEDIATELY SLAMMED ON MY BRAKES AND THE PEADLE WENT TO THE FLOOR. I TOOK MY CAR TO PLANET FORD AND WAS TOLD THAT MY RIGHT FRONT BRAKE HOSE HAD A WEAK SPOT IN THE LINE AND BUSTED. THE ONLY EXPLANATION WAS DUE TO AGE? AT THE TIME THE CAR WAS 4 YEARS OLD AND ONLY 61,000 MILES! THE CAUSED ME TO HAVE A WRECK AND COSTING I'VE $3,500? THIS HAPPENED IN SPRING, TX.

MY CAR WAS AT IDLE AT THE STORE FOR LESS THAN 5 MINUTES AND WENT INTO SAFE MODE THE MECHANIC SAID MY ACTIVE GRILL MOTOR WENT OUT WHICH CAUSED MY HEAD GASKET TO BLOW WITHOUT WARNING. I OWE OVER $10000 ON MY CAR AND NOW I HAVE A $4000 SHOP BILL. MY CAR HAS NEVER OVERHEATED NOT EVEN AT THAT TIME SO MY HEAD GASKET SHOULDN'T BE BLOWN! PLEASE HELP!

DRIVING DOWN CTTY STREET WHEN THE CAR BREAKS, WHEN APPLIED, WOULD NOT DEPRESS AND CAR WOULD NOT STOP ADEQUATELY. BREAK PEDAL VERY FIRM TO TOUCH.. IT WOULD TAKE EVERY OUNCE OF STRENGTH APPLIED JUST TO GET THE CAR TO STOP AND IN MOST CASES, FURTHER DOWN ROAD OR INTO INTERSECTION THAN EXPECTED.

WHILE THE CAR WAS SITTING IN THE DRIVEWAY I NOTICED THE BRAKE LIGHTS WERE ON. UPON INSPECTION, THE SILCONE RUBBER PAD THAT CUSHIONS THE BRAKE PEDAL FROM THE BRAKE LIGHT SWITCH HAD BECOME BRITTLE AND BROKE APART. THE BRAKE LIGHT SWITCH NOW DOES NOT DEPRESS FAR ENOUGH TO ACTUATE THE BRAKE LIGHTS AND THEY ARE STUCK IN THE ON POSITION.

I HAVE 107,000 MILES ON 2015 FORD FUSION. ON MY WAY HOME MY CAR LOST POWER AND WAS NOT SHIFTING. I WAS ABLE TO MAKE IT HOME. I HAD CAR TOWED TO TUTTLE CLICK FORD IN SAN JUAN CAPISTRANO, CA. I WAS NOTIFIED THAT I WAS GOING TO NEED A NEW TRANSMISSION. TOTALLY UNACCEPTABLE, AND I VOICED MY CONCERNS TO THE SERVICE MANAGER. I HAVE DONE RESEARCH ONLINE AND FOUND MANY COMPLAINTS WITH THE EXACT SAME SYMPTOMS WITH FORD FUSIONS. I HAVE SENT EMAILS TO MR. FORD AND THE CUSTOMER SERVICE MANAGER AND CEO OF FORD AND HAVE NOT RECEIVED ANY RESPONSE. THERE ARE NO RECALLS FOR THIS ISSUE FOR MY MODEL YEAR, YET IT SEEMS TO BE AN ONGOING PROBLEM. ALSO FORD FOCUS AND FESTIVAL HAVE HAD A NUMBER OF COMPLAINTS AS WELL. MY CAR WAS ON A CITY STREET IN MOTION WHEN THE SUDDEN LOSS OF POWER AND JERKING MOTION STARTED.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT DROPPED THE VEHICLE OFF AT NEW BRIGHTON FORD (1100 SILVER LAKE RD NW, NEW BRIGHTON, MN 55112, (651) 633-9010) TO BE REPAIRED. THE CONTACT WAS NOT GIVEN A DIRECT ANSWER AS TO WHEN THE VEHICLE WOULD BE READY. THE CONTACT SPOKE WITH A MANAGER AT THE DEALER AND WAS INFORMED THAT SOMEONE WOULD CONTACT HER TO RESCHEDULE THE REPAIR. THE CONTACT HAD NOT YET HEARD BACK FROM ANYONE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT TO PAY UPFRONT FOR THE RECALL REPAIR AND TO CONTACT THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER INFORMED THE CONTACT TO CHECK BACK WITH THE DEALER TO BE REIMBURSED IN THE AMOUNT OF $561.63. THE CONTACT HAS YET TO BE PAID BACK BY EITHER THE MANUFACTURER OR THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON THE HIGHWAY FOR ABOUT 1 HOUR, I FELT MY STEERING GETTING HARD, THEN A WARNING CAME ON SAYING " STEERING SERVICE NOW" , EXITED THE FREEWAY CAME TO A STOP MY CAR TURNED OFF, TURNED IT BACK ON AND THIS WARNING CAME ON "STEERING LOSS" MY POWER STEERING WAS LOCKED AND VERY HARD FOR ME TO MANEUVER OFF THE ROAD.

AS I WAS DRIVING ON HIGHWAY DOING 55 MPH, MY FORD FUSIN 2015 WRENCH LIGHT CAME ON AND SEAT BELT LIGHT ALONG WITH CAR LOOSING POWER. POWER DROPPED DOWN TO UNDER 20MPH AND HAD TO PLACE EMERGENCY BLINKERS ON TO PULL OVER TO SIDE OF HIGHWAY BARELY MADE IT. TAKEN TO DEALERSHIP NO CODES WERE FOUND TO INDICATE THE PROBLEM AND COULD NOT BE DUPLICATED. BATTERY WAS REPLACED DUE TO NEXT DAY THE BATTERY WAS DEAD. 2 WEEKS LATER , WHILE DRIVING ON THE STREET GOING 35 MPH SAME ISSUE OCCURRED . THE RPM REVED UP AND DROPPED DOWN ALONG WITH WRENCH LIGHT AND SEAT BELT LIGHT COMING N. BACK TO THE DEALERSHIP NO CODES STORED TO INDICATE THE ISSUE. THIS IS VERY SCARY TO LOSE POWER WHILE DRIVING AND MAY CAUSE AN ACCIDENT OR EVEN DEATH. THERE ARE ALOT OF COMPLAINTS REGARDING THIS MATTER, YOU WOULD THINK FORD WOULD DO SOMETHING ABOUT IT, UNFORTUNATELY NOTHING HAS BEEN DONE YET. MAYBE SOMEONE HAS TO BE DEAD FOR THEM TO TAKE IT INTO CONSIDERATION. I'M GOING TO PURCHASE A CHEVY!! BE SAFE EVERYONE!!!

WHILE DRIVING 40 MPH I SUDDENLY LOST POWER STEERING. DISPLAY POPPED UP WITH MESSAGES ABOUT POWER STEERING, STABILITY CONTROL, CRUISE CONTROL, LANE KEEPING. LIMPED HOME SLOWLY REQUIRING EXTREME FORCE TO STEER. NOT SURE WHAT IS NEXT, BUT I HAVE READ OF OTHERS HAVING SAME PROBLEMS.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS MAKING A U TURN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE CONTACT DROVE TO A NEARBY PARKING LOT AND NOTICED THAT THE BRAKE FLUID LOW WARNING MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT CALLED WORLD FORD PENSACOLA (LOCATED AT 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,375. *TR CONSUMER STATED I ACTUALLY HAVE THE PART THAT WAS REPLACED. THE MECHANIC ASKED IF I HAD AN ENEMIES BECAUSE IT APPEARED CUT. I THINK IT WAS A SPLIT DUE TO A BAD BREAK LINE.*JB

OPERATING UNDER NORMAL DRIVING CONDITIONS VEHICLE BRAKE PADDLE DROPPED TO THE FLOOR WHEN STOPPING AT AN INTERSECTION AND VEHICLE TOOK LONGER THEN EXPECTED TO STOP. STOPPING AT AN INTERSECTION VEHICLE ROLLED INTO INTERSECTION. I WAS ABLE TO LAY ON THE HORN TO ALERT OTHER DRIVERS AND PUT ON HAZARD LIGHTS. AFTER ROLL AT A STOP I BACKED UP SLOWLY OUT OF INTERSECTION AND HEARD BRAKES CRANKING AS PADDLE WAS DEPRESSED. AFTER PULLING OVER SAFELY DISCOVERED RUPTURED BRAKE LINE TO FORWARD LEFT HAND WHEEL AND BRAKE FLUID SPRAYED ON IN SIDE OF WHEEL WELL. AFTER TOWED TO THE DEALERSHIP THE SERVICE MANGER CLAIMED HE HAS SEEN MULTIPLE FUSIONS, FOUCS AND ESCAPES WITH SIMULAR ISSUES AND SAYS THIS IS NORMAL WEAR. I TOLD HIM I WANT THE REMOVED PARTS AND WILL HOLD THEM IF NEEDED FOR FURTHER INVESTIGATION.

WHILE DRIVING ON CITY STREET CAR BEGAN TO EMIT WHITE SMOKE FROM EXHAUST. UPON INSPECTION BY FORD DISCOVERED A CRACK IN #3 CYLINDER ALLOWING COOLANT INTO ENGINE

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. BRANDON FORD (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. ALSO, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A GAP IN THE STEERING. THE VEHICLE WAS TAKEN TO WOODHOUSE FORD SOUTH (2288 OSAGE RANCH BLVD, PLATTSMOUTH, NE 68048, (402) 296-9000) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE STEERING WHEEL BOLTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

SAFETY RECALL 15S14 - STEERING GEAR MOTOR BOLT FAILURE. FORD ISSUED RECALL 15S14 WHICH IMPACTED MY VEHICLE. THE PRESS RELEASE STATES: "CUSTOMERS LOCATED IN NON-CORROSION STATES OR PROVINCES WILL BE COVERED BY EXTENDED WARRANTY IF THEY EXPERIENCE SIMILAR CONCERNS. DEALERS WILL REPLACE STEERING GEAR MOTOR ATTACHMENT BOLTS ON CUSTOMER VEHICLES WITH NEW BOLTS, SEAL THEM, AND REPLACE DAMAGED STEERING GEARS AT NO COST TO THE CUSTOMER." THE FORD MOTOR COMPANY TECHNICAL SERVICE BULLETIN TO DEALERS STATES FOR SOLD VEHICLES "DEALERS ARE TO REMOVE THE ORIGINAL STEERING GEAR MOTOR BOLTS, INSTALL REVISED BOLTS, AND APPLY SEALANT TO SPECIFIED AREAS OF THE STEERING GEAR. IF ANY OF THE ORIGINAL STEERING GEAR MOTOR BOLTS ARE BROKEN, MISSING OR BREAK DURING REMOVAL, DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. THIS SERVICE MUST BE PERFORMED ON AFFECTED VEHICLES AT NO CHARGE TO THE VEHICLE OWNER." FOR NEW IN-STOCK VEHICLES "DEALERS WILL APPLY EITHER VALUGARD RUST INHIBITOR AEROSOL VG-101A OR DAUBERT NOX RUST 7703-W TO SPECIFIC LOCATIONS ON THE STEERING GEAR. THIS PROCEDURE SHOULD ONLY BE PERFORMED ON NEW IN-STOCK VEHICLES BECAUSE THESE VEHICLES HAVE NOT HAD THE POTENTIAL TO ACCUMULATE CORROSION DAMAGE IN THE STEERING GEAR MOTORS WITH TIME IN SERVICE." OUR VEHICLE WAS PURCHASED NEW FROM THE DEALER AND WE'RE TOLD THEY SEALED THE BOLTS PRIOR TO SALE IN COMPLIANCE WITH THIS RECALL HOWEVER THE BOLTS FAILED AT APPROXIMATELY 50K MILES RESULTING IN SEPARATION OF THE STEERING GEAR AND LOSS OF POWER STEERING, MAKING IT DIFFICULT TO TURN, ESPECIALLY AT LOW SPEEDS. FORD RECALL ACTIONS FOR NEW IN-STOCK OUTLINED IN THE TSB DID NOT PREVENT THE FAILURE FROM OCCURRING AND DID NOT ALIGN WITH THEIR PRESS STATEMENT. THEIR SEALANT WAS A PATCH SOLUTION WHICH BOUGHT THEM TIME WITHOUT ADDRESSING THE ROOT CAUSE WHICH WAS FAULTY BOLTS.

UNDER NORMAL DRIVING CONDITIONS ON A SUNDAY EVENING I BEGAN TO NOTICE A DECREASE IN BRAKE PRESSURE AND FEEL. AT A TRAFFIC LIGHT I THEN NOTICED THE BRAKE PEDAL WOULD BEGIN TO DEPRESS TOWARD THE FLOOR WITHOUT AN INCREASE IN FORCE TO DEPRESS THE PEDAL. THE VEHICLE LATER THAT EVENING REPORTED LOW BRAKE FLUID. I RETURNED THE VEHICLE HOME TO THE GARAGE WITH THE INTENT OF SERVICING THE VEHICLE MONDAY. ON MONDAY I DROVE OUT OF THE GARAGE AND NOTICED A PUDDLE OF BRAKE FLUID ON THE FLOOR AT THE RIGHT FRONT WHEEL POSITION. I RETURNED THE VEHICLE TO THE GARAGE AND PERFORMED A VISUAL INSPECTION AND IDENTIFIED THE PROBLEM OF A SPLIT IN THE RUBBER BRAKE LINE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHEN THE VEHICLE WAS PLACED IN PARK, THE VEHICLE FAILED TO STOP AND PROCEEDED TO MOVE FORWARD. THE VEHICLE WAS TAKEN TO WRAY FORD (LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 97,092.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE BRAKES MALFUNCTIONED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE DRIVER LOST CONTROL OF THE STEERING AND THE FRONT PASSENGER SIDE WHEEL MADE CONTACT WITH THE CURB. UPON INSPECTION, IT WAS DISCOVERED THAT BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FORD COUNTRY OF LEWISVILLE (1144 N. STEMMONS FWY, LEWISVILLE, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

I WAS DRIVING ON MY STREET AND MY BRAKES WENT COMPLETELY OUT. COULD NOT STOP AT ALL. THERE WAS NO INDICATION FROM SYSTEM THAT I WAS HAVING BRAKE ISSUES. I RESEARCHED THIS PROBLEM ON LINE, THERE IS NUMEROUS COMPLAINTS IN REGARDS OF THE SAME ISSUE. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

COOLANT LEAK IN THE ENGINE BLOCK. NO WARNING LIGHT CAME ON TEMP WASN'T HIGH TOOK CAR TO DEALERSHIP BECAUSE IT WAS RUNNING ROUGH THEY REPLACED SENSORS STILL RAN ROUGH SO FUTHER INVESTIGATION THEY FOUND COOLANT LEAK AND SAID OUR MOTOR WAS BLOWN

ALMOST HAD A THREE CAR ACCIDENT. MY GEAR SHIFTED FROM D TO N I WAS ON THE HIGHWAY WHEN IT HAPPEN

VEHICLE DISPLAYED AIRBAG WARNING LIGHT. AFTER FORD INSPECTED THE VEHICLE THEY STATED THAT THE DEFECT WAS IN THE DRIVER'S SEAT BELT BUCKLE AND THAT IT WOULD NEED TO BE REPLACED AT A COST OF $400. FORD STATED THAT THE DEFECT WOULD NOT ALLOW THE AIR BAGS TO DEPLOY. I ASKED FOR MY VEHICLE BACK BUT HAD TO PAY $89 FOR DIAGNOSTICS. TOOK VEHICLE HOME AND REMOVED DRIVER BELT BUCKLE AND DISCOVERED WIRE BROKEN AT BASE OF BUCKLE (SEE ATTACHED IMAGES). THIS DEFECT THAT WILL NOT ALLOW AIRBAGS TO DEPLOY AND INVOLVES A BROKEN WIRE IN THE BELT BUCKLE SHOULD BE A SAFETY RECALL. OTHERWISE, WHAT WILL HAPPEN IS ALL THE VEHICLES THAT HAVE BROKEN WIRES WILL NOT GET FIXED AND THE ONLY DEFENSE IS THE SEAT BEAT ALONE.

TURNED MY AC ON ONE NIGHT AND MY AIR BAG LIGHT CAME ON AND IS STILL ON AFTER 12 DAYS

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY STALLED WITHOUT WARNING. TOWN AND COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) WAS NOTIFIED OF THE FAILURE, SCHEDULED AN APPOINTMENT, AND DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); ALTHOUGH THE FAILURE WAS SIMILAR TO WHAT WAS LISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THE TRUNK OPENS RANDOMLY ON ITS OWN IN PARKING LOT AN GARAGE

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE ACCELERATING FROM A STOP, THE MOTOR BOLTS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. INTERSTATE FORD (800 BRYAN COURT, DACONO, CO 80514, (303) 833-6700) THAT THE MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT WAS UNCERTAIN IF THE AIR BAGS WOULD FUNCTION WHEN NEEDED. THE VEHICLE WAS TAKEN TO JIM BURKE FORD AUTOMALL (5300 GASOLINE ALLEY DR, SUITE B, BAKERSFIELD, CA 93313, 1 (888) 318-6617) FOR DIAGNOSTIC TESTING. THE RESULTS WERE NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

CRACKED HEAD, CAUSING ENGINE REPLACEMENT AT 48,000 MILES.

UNKNOWN CAUSE FOR POWER STEERING FAILURE AT 61,000 MILES

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273) WHERE IT WAS DETERMINED NOT TO BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,200. *BF*JB

RIGHT FRONT BRAKE HOSE BLOWN. ENGINE FLUID LEAK. COOLANT IS ABSORBED BY ENGINE TO COMBUSTION CHAMBER AND COME OUT AS A WHITE SMOKE THROUGH EXHAUST. ALL HAPPENED IN A CITY STREET NOT EVEN FREEWAY. NEW ENGINE NEEDED AND NEW BRAKE HOSES.

VEHICLE WAS INVOLVED IN AN ACCIDENT ON APRIL 10, 2019. THE SEATBELT CAME LOOSE AT THE METAL CABLE. ALL OTHER 2015 FORD FUSIONS HAVE HAD RECALLS FOR THE SAME ISSUE. THE RECALL SHOULD BE EXPANDED TO INCLUDE FUSION HYBRID. THE VEHICLE WAS IN MOTION AND TURNING. *DT PHOTOS ATTACHED *JB

SWELLING LUG NUTS THAT NEED TO BE BEATEN OFF OR DRILLED OFF

I RECEIVED A RECALL NOTICE (18S08 RECALL 18V-167) IN MAY OF 2018, IRONICALLY RIGHT AFTER MY CHARGING DEVICE MELTED IN MY GARAGE OUTLET. FORD HAS SAID FOR MONTHS THAT THEY WOULD HAVE THIS RESOLVED BY 2019. I WENT TWO WEEKS AGO TO MY DEAL AND THEY STILL HAVE NO UPDATE AS TO WHEN THIS WILL BE RESOLVED. I HAVE NOT BEEN ABLE TO CHARGE MY CAR AT HOME IN A YEAR!!! THIS IS NOT ACCEPTABLE...

VEHICLE SHUT OFF WITHOUT WARNING, NOTICE ON MONITOR SAID "TRANSMISSION NOT IN PARK" THIS HAPPENED 3 TIMES WITHIN A 10 MINUTE PERIOD. THE FIRST TIME I WAS ACCELERATING COMING FROM A STOPPED POSITION WHILE AT A STOP LIGHT. THE TWO OCCURRENCES FOLLOWING THAT THE VEHICLE WAS IN MOTION.

POWER STEERING MOTOR BOLTS CORRODED AND BROKE AT 65,000 MILES. THE MECHANIC INFORMED ME OF A PREVIOUS FORD RECALL BEING SAFETY RECALL 15S14. HOWEVER, THIS RECALL ONLY EXTENDED UNTIL MARCH 13TH, 2015, WHEREAS MY CAR WAS MANUFACTURED ON MARCH 24TH, 2015. BASED ON THIS TECHNICALITY FORD REFUSED TO COVER MY VEHICLE'S NUMEROUS TIMES. THE VEHICLE WAS IN MOTION AND I NEARLY LOST CONTROL OF THE VEHICLE. HAD THIS HAPPENED ON THE THRUWAY IT IS VERY LIKELY I WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. THERE IS AN ATTACHED INVOICE ATTACHED FOR THE DETAILS OF THE REPAIR, THE COST OF THE REPAIR TOTALED $1,878.53.

WE HAVE A 2015 FORD FUSION SE. WE WERE THE 2ND OWNER AND PURCHASED FROM A DEALERSHIP. WHILE DRIVING THE CAR IT STARTED SOUNDING LIKE FLUID IN THE DASHBOARD AND THE CAR STARTED SHAKING. THEN IT STARTED BLOWING OUT TONS OF WHITE SMOKE OUT THE TAIL PIPE, THEN THE CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, PARKED CAR. LET SIT AND COOL DOWN. THERE WAS OIL, TRANSMISSION FLUID, AND COOLANT IN THE CAR. WE HAVE DONE ALL OIL CHANGES AND MAINTENANCE REGULARLY. WE HAD THE CAR TOWED TO THE DEALERSHIP. AFTER SEVERAL DAYS THEY CAME BACK STATING IT IS A MANUFACTURER DEFECT AND THAT BASICALLY THE CAR SUCKED IN COOLANT THROUGH THE ENGINE AND WAS BURNING (REASON FOR WHITE SMOKE). IT RUINED THE ENGINE. THE MANUFACTURER WARRANTY WAS OVER AT 60K MILES........WE HAVE 65K AND FORD IS REFUSING TO COVER THE ISSUE EVEN THOUGH THIS IS A DEFECT THAT ON THEIR END. ALSO THE INTAKE MANIFOLD WAS REPLACED AT 46K MILES. HOW CAN FORD STATE THAT THEY ARE NOT RESPONSIBLE? WE PAID $16K FOR A CAR WE HAVE HAD BARELY OVER A YEAR AND NOW A PILE OF SCRAP METAL.

THIS CAR HAS BEEN IN TWICE FOR A CAM POSITION SENSOR. THE FIRST TIME THE PART TOTALLY FAILED AND LEFT US ON THE ROAD SIDE ON A VERY DANGEROUS STRETCH OF HWY 101 AND WAS REPLACED. 1708 MILES LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THE CODE WAS P0340 AGAIN. WE WERE TOLD THAT THE ISSUE COULD NOT BE DUPLICATED THROUGH A DEALER ROAD TEST AND WE WERE CHARGED $190.00 FOR THE DIAGNOSTICS. THE FIRST TIME THIS ISSUE OCCURRED, WE HAD BROUGHT THE VEHICLE IN FOR A SAFETY RECALL. WHEN WE PICKED THE CAR UP, THIS WAS THE FIRST INSTANCE OF THE FAILURE OF THIS COMPONENT. THIS HAS CAUSED US GRAVE CONCERN. MY WIFE HAS MS AND CAN'T BE LEFT ON THE ROADSIDE. WE BELIEVE THIS VEHICLE HAS THE POTENTIAL TO BE UNSAFE, AND FORD WILL NOT STAND BEHIND THEIR REPAIRS AS THE COMPUTER SHOWS THE CODE THAT WOULD STATE THE ISSUE HAS HAPPENED AGAIN, BUT BECAUSE THE SERVICE DEPARTMENT COULD NOT CAUSE THE CODE TO OCCUR A THIRD TIME, THAT EVERYTHING IS WORKING WELL. AGAIN, WE BELIEVE THIS IS WRONG AND WISH TO MAKE THE PUBLIC AWARE OF A VERY REAL SAFETY ISSUE. WE HAVE CONTACTED THE DEALER ABOUT THE ISSUE. OUR SERVICE ADVISER IS [XXX] FROM MOCK FORD (SHOULD BE NOTED THIS IS NOT HER FAULT NOR I BELIEVE MOCK FORD) AND THE FORD REP IS [XXX], 866-631-3788 X77756 . WE DO NOT KNOW AT THIS TIME IF THE ISSUE HAS BEEN REMEDIED. ONLY THAT THROUGH A TEST DRIVE IT COULD NOT BE DUPLICATED. THE COMPUTER LOG SHOWS THE INCIDENTS. SHOULD WE JUST IGNORE THIS AND HOPE FOR THE BEST? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN RUSH HOUR TRAFFIC. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO A FUEL STATION. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD (740 RT. 440, JERSEY CITY, NJ 07034) WHERE IT WAS DIAGNOSED THAT A NEW PCV VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON MARCH 21, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 52,000.

THE VEHICLE WAS IN MOTION IN A CITY STREET. THE GAS PEDAL STOPPED WORKING AND SEEMED TO BE ACCELERATING ITSELF. BRAKES CONTINUED TO FUNCTION PROPERLY.

STILL WAITING FOR THE REPLACEMENT CHARGING CABLE. I CHECK REGULARLY WITH THE DEALER AND THEY HAVE NO DATE WHEN IT WILL BE AVAILABLE. NHTSA RECALL 18V592 APPLIES.

TAKATA RECALL. CAR SPUTTERS AS IF RUNNING OUT OF GAS BEFORE STALLING. HAPPENS SOMETIMES AFTER DRIVING A FEW HUNDRED FEET AND OTHER TIMES AFTER BEING DRIVEN FOR MILES. IDLES FINE IN PARK OR NEUTRAL. ENGINE LIGHT DOESN'T COME ON. COMPUTER SHOWS NO CODES. WHEN RECRANKING, ENGINE TURNS OVER SEVERAL TIMES AND CRANKS WITHOUT KEY BEING HELD IN ON POSITION. THIS REPEATS A FEW TIMES AND THEN CAR DRIVES FINE. HAS HAPPENED WHILE STATIONARY, IN MOTION, AND TURNING. ALWAYS AT LOW STARTING SPEEDS.

EVERY TIME I FILL UP THE GAS TANK AND I ATTEMPT TO START THE CAR, THE CAR RUNS ROUGH AND STALLS. IT TAKES TWO OR THREE TIME OF TRYING TO START THE CAR BEFORE IT WILL START. IT WILL RUN ROUGH FOR A WHILE BE IT STARTS RUNNING NORMAL.

TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHILE THE VEHICLE WAS CHARGING, THE PLUG MELTED INTO THE WALL AT THE CONTACT'S HOME. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312) AND THEY STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I WAS INVOLVED IN AN ACCIDENT 1/26/19. BIG FORD TRUCK HIT ME IN MY PASSENGER SIDE ABOUT THE MIDDLE OF THE CAR TOWARD THE REAR. IT SENT MY CAR INTO A COMPLETE 360 SPIN ACROSS 2 LANES OF TRAFFIC. NO AIR BAGS DEPLOYED. MY CAR HAS BEEN TOTALLED AND BOTH INSURANCES DEALT WITH ADVISED ME TO FIND OUT WHY NOT. MY CAR CURRENTLY DOES NOT HAVE A TAKATA RECALL ACCORDING TO WEBSITE. POSSIBLE IT SHOULD BE INCLUDED.

I HAVE A 2015 FORD FUSION WITH 67,000 MILES ON IT THAT SEEMS TO HAVE THE SAME PROBLEM AS PRIOR YEARS ENGINES WITH COOLANT LEAKING INTO THE HEAD. I NOW HAVE TO REPLACE MY ENGINE AS A RESULT. I BROUGHT MY CAR TO THE DEALERSHIP AND THEY SAID THAT THEY HAD ANOTHER CAR - EXACT SAME AS MINE - WITH THE SAME EXACT PROBLEM. THE CAR WASN'T STARTING AND WAS RUNNING ROUGHLY, WITH LIQUID SWOOSHING AROUND IN THE CAR.

'TAKATA RECALL' ON 6 FEB 2019, MY SON WAS CUT OFF BY ANOTHER DRIVER CAUSING HIM TO HYDROPLANE OFF OF THE HIGHWAY AND THROUGH A DITCH, MAKING CONTACT WITH A TREE. THE FUSION SUFFERED MODERATE DAMAGE TO THE FRONT END, AND UNDERCARRIAGE. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED EVEN WITH THE FRONT END REMOVED. MY INSURANCE COMPANY IS TOTALING THE CAR MAKING MY WIFE AND I TO WONDER WHY OUR SON WAS NOT PROTECTED BY THE AIRBAG? IT CLEARLY SHOULD HAVE DEPLOYED GIVEN THE FORCE OF THE IMPACT. I HAVE SEEN THAT THERE WAS A CLASS ACTION LAWSUIT FOR THIS IN OCTOBER OF 2018. IS THIS CASE STILL OPEN?

WHEN THE CAR IS COLD THE TRANSMISSION SHIFTS HARD, FROM PARK TO REVERSE THEN TO ALL GEARS UNTIL WE GET TO THE CORRECT SPEED. I TOOK IT TO THE DEALER I BOUGHT IT FROM WHILE IT WAS STILL UNDER WARRANTY (ABOUT 50000 MILES ON IT). THEY SAID THEY COULDN'T DO ANYTHING UNLESS THEY COULD DUPLICATE THE PROBLEM AND OF COURSE THEY COULDN'T GET IT TO. WELL NOW IT HAS STARTED DOING IT MORE OFTEN EVEN WHEN THE CAR IS WARM. I FEEL LIKE THIS IS AN ISSUE WITH A LOT OF FUSIONS.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 20 MPH, THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION CORD AND STATED THAT THE GEARS FAILED TO ENGAGE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000. PARTS DISTRIBUTION DISCONNECT.

MY VEHICLE STALLS AFTER FUELING AND ALSO WHILE DRIVING. IT SEEMS TO BE A PROBLEM WITH MANY FORD FUSIONS. WHILE DRIVING, THE CAP LESS GAS FILLER WILL START VIBRATING AND RELIEVING PRESSURE FROM THE FUEL SYSTEM. THIS IS CAUSING THE CAR TO ACT LIKE IT IS MISFIRING AND RUN ROUGH. BEFORE I HAVE TIME TO PULL OFF THE BUSY CITY STREET THE CAR WILL SHUT OFF AND I'M LEFT SITTING IN THE MIDDLE OF THE ROAD TRYING TO GET THE CAR STARTED AND MOVED TO A SAFE LOCATION. OCCASIONALLY THE CAR WILL THROW A 1450, 2196, OR 0131 CODE. THE MAIN CODE IS 1450 WHICH IS AN EVAP CODE. I'VE REPLACED THE CANISTER AND WILL BE REPLACING THE PURGE VALVE SOON. THESE VALVES NEED TO BE LOOKED AT BECAUSE THEY CAN MALFUNCTION WITHOUT ANY WARNING AND POSE A SAFETY HAZARD.

AFTER REFUELING THE VEHICLE IS DIFFICULT TO START, PUMPING THE ACCELERATOR HELPS BUT THE ENGINE WILL STALL SUDDENLY WITHIN A FEW MILES OF THE FILL UP. ON TWO OCCASIONS I HAVE LOST POWER WHEN DRIVING ON A MAJOR STREET WITH 1/4-1/2 TANK OF FUEL. THIS STALL IS PRECEEDED BY A LOUD, DISONATE NOISE FROM THE FUEL FILLER. THERE IS WWW INFORMATION REGARDING FAILED PURGE VALVES, BUT MOST INFORMATION IS FOR EARLIER MODELS. THE FOCUS RECALL SEEMS IDENTICAL. THIS IS OBVIOUSLY A SAFETY ISSUE AND I HAVE TAKEN THE CAUTION TO STAY OFF THE ROAD AFTER FUELING TILL THE ENGINE IS RUNNING SMOOTHLY. CODES CHECKED WITH ONLY ONE READING COMING UP -A YEAR AGO.

CAR WOULD INTERMITTENTLY STALL AT LOW SPEEDS AND WOULD SHAKE AND SHUTTER UNTIL THE ENGINE QUIT. THIS WOULD TAKE PLACE AFTER WARM UP AND THE CAR HAD BEEN DRIVEN FOR SEVERAL MILES. CAR WOULD RESTART AFTER HARD CRANKING AFTER MOVING GEAR SHIFT INTO PARK. THIS WOULD TAKE PLACE AT STOP LIGHTS, IN THE DRIVEWAY AND ON THE STREET WHILE IN TRAFFIC. DEALER REPLACED THROTTLE BODY (PART # DS7Z 9E926C) AFTER VERIFYING CODE FROM ELECTRONIC ANALYSIS.

I WAS IN THE ABOUT TO TAKE MY WIFE TO WORK, I APPLIED THE BRAKES WENT TO SHIFT GEAR AND THE CAR GOT STUCK IN REVERSE I TRIED TO SHIFT BACK TO PARK AND I GOT MESSAGE ON THE DASH THAT SAID 'TRANSMISSION NOT IN PARK' SO APPLIED THE PARK BRAKE AND TURNED OFF THE CAR.

CAR STALLS WHEN STARTING OUT

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED MANY TIMES WHEN ATTEMPTING TO TURN. THE POWER STEERING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO MEDFORD FORD (186 NJ-70, MEDFORD, NJ 08055, (888) 508-9703), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,319.

SECONDS AFTER STARTING THE ENGINE, IT OCCASIONALLY SPUTTERS TO A STOP WHEN I BEGIN TO ACCELERATE. RESTARTING THE VEHICLE ONCE OR TWICE, THE PROBLEM CONTINUES. EVENTUALLY, ON THE THIRD OR FORTH ATTEMPT, THE ENGINE RUNS FINE WITHOUT TROUBLE. THIS PROBLEM OCCURS ABOUT ONCE EVERY FOUR TO SIX WEEKS. OTHER OWNERS REPORT THE ENGINE DYING WHILE DRIVING AT NORMAL SPEEDS. I HAVE NOT EXPERIENCED THIS. IT ONLY HAPPENS WHEN I AM PARKED, RIGHT AFTER STARTING THE ENGINE, OR WHEN I BEGIN TO ACCELERATE. THE PROBLEM HAS NOT HAPPENED WHEN THE ENGINE IS WARM, SO FAR.

AS I WAS DRIVING OVER 70 MILES PER HOUR ON THE HIGHWAY, THE DOOR AJAR ALERT APPEARED. AT THAT POINT, I REALIZED THAT MY SONS FRIEND HAD OPENED THE DOOR OUT OF CURIOSITY. THE DOORS LOCK SIGNAL WAS RED WHICH MEANS IT WAS LOCKED HOWEVER HE WAS ABLE TO OPEN THE DOOR AT 70MPH ON THE HIGHWAY. THIS IS VERY UNSAFE, LUCKILY NO ONE WAS HURT. THE NEXT DAY I CHECKED THE DOOR LOCK MECHANISM. WHEN THE DOOR IS LOCKED ON RED, IT ONLY LOCKS FROM THE OUTSIDE AND ANY DOOR FROM THE INTERIOR CAN BE OPENED REGARDLESS OF THE SPEED. I TRIED THIS AT VARIOUS SPEEDS IN THE PARKING LOT. I HAVE THREE CHILDREN AND THIS IS EXTREMELY DANGEROUS. FOR THE TIME BEING, I HAVE PLACED THE CHILD LOCK ON THE REAR DOORS, HOWEVER THIS OPTION IS NOT AVAILABLE TO THE PASSENGER DOOR. WHEN I LOCK THE DOOR AND IT IS RED, IT SHOULD NOT BE ABLE TO OPEN THROUGH THE INTERIOR OR EXTERIOR OF THE VEHICLE.

SEAT BELT LOCKS UP AND FAILS TO EXTEND. I BELIEVE THIS IS RELATED TO EXISTING NHTSA ID 10109079 BASED ON MY VIN. THIS HAPPENED TO BOTH MYSELF AND MY WIFE WHILE DRIVING MY VEHICLE AND IT PREVENTS THE DRIVER FROM HAVING A FULL RANGE OF MOTION WHILE OPERATING THE VEHICLE, AND IN ONE CASE PREVENTED MY WIFE FROM BEING ABLE TO PROPERLY EXIT THE VEHICLE TRAPPING HER INSIDE FOR A WHILE. A DRIVER BEING UNCOMFORTABLY RESTRAINED AND LACKING FULL RANGE OF MOTION WHILE OPERATING A MOTOR VEHICLE IS, IN BOTH OF OUR OPINIONS, A MAJOR SAFETY CONCERN AS IT IS NOT ONLY A DISTRACTION BUT PHYSICALLY IMPAIRS THE DRIVER WHILE THE VEHICLE IS IN OPERATION AT HIGHWAY SPEEDS. WHEN I MADE THE DEALERSHIP AWARE OF THE ISSUE AND REQUESTED REPAIRS UNDER WARRANTY THEY DID NOT MAKE ME AWARE OF THE TSB/NHTSA NOTICE ON THIS AND REFUSED REPAIR AND INSTEAD TOLD ME TO PERFORM MAINTENANCE MYSELF IN THE FORM OF "SPRAY IT WITH WD40" WITH NO FURTHER INSTRUCTIONS. IN THE PROCESS OF "SPRAYING IT WITH WD40" I WAS INJURED BY A RETRACTOR COIL SPRING AS FORD MOTOR COMPANY HAD COVERED UP A MANUFACTURER WARNING LABEL CHANGING A CRITICAL "DO NOT REMOVE" WARNING GIVING INSTEAD THE OPPOSITE MEANING OF "REMOVE" WHICH LEAD ME TO BELIEVE THIS WAS THE SERVICEABLE COMPONENT I WAS MEANT TO "SPRAY WITH WD40". UPON OPENING IT THE RETRACTOR COIL SPRING THEN SHOT OUT AND STRUCK ME NEAR MY EYE SOCKET RESULTING IN POSSIBLE INJURY INDUCED MYOKYMIA. ATTEMPTS TO CONTACT FORD HAVE FAILED AND THE DEALERSHIP HAS BEEN MOSTLY UNCOOPERATIVE ON THE ISSUE AND HAS DIRECTED ME TO FORD. I STILL REMAIN UNAWARE AS TO HOW THE WARNING ON THE SEAT BELT ASSEMBLY WAS MODIFIED, WHY REPAIRS WERE REFUSED UNDER WARRANTY WHEN NOTIFIED OF THE SAFETY ISSUE, AND WHY THE SAFETY ISSUE WAS IGNORED WHEN A TSB EXISTS THAT MAKES IT CLEAR FORD WAS AWARE SUCH SAFETY ISSUES EXIST WITH THEIR SAFETY RESTRAINT SYSTEM.

ENGINE SPUTTERS, LOSES POWERS, AND STALLS. THIS APPEARS TO HAPPEN AFTER THE CAR SITS FOR A PERIOD OF TIME AROUND 20-60 MINUTES AFTER HAVING BEEN DRIVEN AND THEN IS ONCE AGAIN STARTED AND DRIVEN AGAIN. AFTER BEING PLACED IN GEAR AND DRIVEN A VERY SHORT DISTANCE (5-10 SECOND LOW SPEED TIME WISE) THE ENGINE WILL BEGIN TO EXHIBIT THE STALLING SYMPTOMS OF LOW RPM AND HESITATION AND ALL ASSOCIATED SYSTEMS WILL BEGIN TO MALFUNCTIONS, I.E. HEADLIGHTS WILL FLICKER, BRAKES WILL LOSE POWER, ACCELERATOR WILL NO LONGER FUNCTION EVEN IF DEPRESSED 100% AS CAR IS DRIVE BY WIRE. THIS IS AN EXTREME SAFETY CONCERN. THE VEHICLE LOSING POWER AND NOT HAVING ALL CONTROL SYSTEMS FUNCTIONING AT 100% (THROTTLE, BRAKING, STEERING) ON ROADWAYS AND IN PARKING LOTS PLACES THE DRIVER, OTHER DRIVERS, AND ESPECIALLY PEDESTRIANS AT RISK OF INJURY AND DEATH AS THE VEHICLE UNEXPECTEDLY LOSES POWER AND OTHERS ARE NOT EXPECTING THE VEHICLE TO ACT IN SUCH A MANNER AND MAY NOT REACT ACCORDINGLY. A PEDESTRIAN MAY NOT REACT PROPERLY TO A CAR THAT LACKS ITS NORMAL STOPPING POWER, ANOTHER VEHICLE MAY NOT STOP FOR A CAR THAT IS NOT ACCELERATING AS IT WAS AND IS EXPECTED, ETC. I WAS APPROACHED RANDOMLY AT A GAS STATION BY ANOTHER OWNER OF A SIMILAR FORD FUSION DESCRIBING THE SAME SYMPTOMS ASKING IF MY CAR DID THIS AND EXPLAINED TO HER THAT BASED ON MY RESEARCH SHE'S NOT ALONE AND MANY OTHER OWNERS EXPERIENCE THIS SAME PROBLEM. MANY DEALERS APPEAR TO BE ABLE UNABLE TO DIAGNOSE/RESOLVE THE ISSUE, AND MY 2 ATTEMPTS TO CONTACT A DEALER TO OBTAIN SERVICE FOR THE PROBLEM HAVE RESULTED IN THE DEALERSHIP NOT RESPONDING TO THE ONLINE SERVICE REQUEST FORM. I HAVE HAD AT LEAST 4 STALLING EVENTS NOW AND AM UNABLE TO OBTAIN WARRANTY SERVICES AS DEALERSHIPS HAVE NOT RESPONDED TO MY MAINTENANCE REQUESTS. I HAVE FOOTAGE SAVED OF THE HEADLIGHTS FLICKERING AND VEHICLE STALLING IN A PARKING LOT AT LOW SPEED.

IF I CRANK THE CAR SOON AFTER CUTTING IT OFF, (WHILE IT'S STILL WARM) ENGINE SPUTTERS THEN QUITS, AS IF IT ISN'T GETTING ENOUGH FUEL. SO WHEN GETTING GAS, I HAVE TO HOLD DOWN THE GAS PEDAL OR ENGINE QUITS. AS SOON AS I START PUMPING, THE ENGINE STARTS CHOKING. I CAN'T TURN OFF THE IGNITION WHILE PUMPING GAS BECAUSE IT WON'T STAY CRANKED ONCE I TRY TO DRIVE AWAY UNLESS I REV THE RPM'S UP REALLY HIGH FOR A PERIOD OF TIME. I'VE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE CAN FIGURE OUT WHAT'S WRONG. THIS HAS BEEN AN ONGOING PROBLEM FOR OVER A YEAR. AND NOW WHITE SMOKE BILLOWS OUT OF THE TAIL PIPE WHEN IT'S CRANKED. SECOND PROBLEM....ELECTRICAL. SOME OF THE STEERING WHEEL BUTTONS, SUCH AS CRUISE AND HANDS-FREE CALLING STOP WORKING OVER TIME. THIRD PROBLEM.... FRONT CV JOINTS WEAR OUT WAY TOO SOON. I HEARD OF A RECALL ON THE NEWS A COUPLE OF MONTHS AGO FOR MY CAR THAT SOUNDED LIKE MY ENGINE ISSUE, BUT NOW I CAN'T LOCATE THE RECALL ANYWHERE. THEY EVEN TOOK IT OFF OF THE NEWS CHANNEL'S WEBSITE. DURING THE BROADCAST, THEY SAID THE RECALL WOULD BEGIN DECEMBER 10TH. WHAT HAPPENED??? DID FORD CHANGE ITS MIND? SURE WOULD HELP ME OUT! I'M ENTERING THE OCCURRENCE DATE 1/1/17, BUT THIS HAS BEEN GOING ON WELL OVER ONE YEAR, MAYBE 2.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK FORD PASADENA (4242 EAST SAM HOUSTON PKWY S, PASADENA, TX 77505, (281) 604-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

TAKATA RECALL I CURRENTLY OWN A 2015 FORD FUSION SE 2.0L TURBO AS THE MILEAGE HAS INCREASED I HAVE BECOME AWARE OF A PROBLEM WITH THE PURGE VALE, AS I HAVE HAVING TROUBLING STARTING MY CAR AFTER I PUT GAS IN IT ALONG WITH STALLING. AFTER SOME RESEARCH I CAME UPON ARTICLES OF COMPLAINTS ABOUT THE SAME MODEL CAR WITH THE SAME PURGE VALVE PROBLEM. I BELIEVE THIS IS A DEFECT IN THE CAR THAT HAS DANGEROUS SAFETY HAZARDS

FILLED UP CAR W/ GAS, CAR SPUTTERED LIKE IT WAS NOT GETTING GAS. CAR SHUT OFF BUT POWER STAYED ON. TRIED TO START CAR AGAIN, & IT SPUTTERED AGAIN. I THEN PUSHED ON ACCELERATOR TO GIVE GAS, AND CAR SPUTTERED AS I LET OFF, THEN DIED, BUT STILL HAD POWER. STARTED CAR FOR 3RD TIME, AND IT CONTINUED TO SPUTTER, I PUSHED ON ACCELERATOR, AND PUT IN DRIVE, AND AS I DROVE ABOUT 20 METERS, THE CAR SEEMED TO STILL SPUTTER. ONCE I CONTINUED TO DRIVE, AND GET UP TO 30 TO 40 MPH, THE CAR RAN FINE. CAR STARTED FINE THE NEXT FEW HOURS, BUT THEN IN THE EVENING IT DID IT AGAIN. I HAD TO PUT HAZARDS ON DUE TO BEING ON A MAIN ROAD AND THE CAR WOULD NOT ACELLERATE AND STARTED SPUTTERING AGAIN. MY CHECK ENGINE LIGHT ALSO HAS CAME ON DURING THIS PROCESS. I HAVE TAKEN INTO AUTO SHOP AND IT READS THAT FUEL PRESSURE SENSOR NEEDS REPLACED: CODE P0087 FUEL RAIL/SYSTEM PRESSURE - TOO LOW P2196 02 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 P1450 UNABLE TO BLEED UP FUEL TANK VACUUM. WITH THE VEHICLE BEING WELL MAINTAINED AND BEING LESS THAN 5 YEARS OLD, I BELIEVE THIS SHOULD BE TAKEN IN CONSIDERATION DUE TO BEING VERY UNSAFE TO DRIVE DUE TO NOT KNOWING WHEN THE SPUTTERING OF THE CAR WILL HAPPEN.

VEHICLE OCCASIONALLY IDLES ROUGH AND STALLS WHILE DRIVING DOWN THE ROAD. RESTARTS FINE, SOMETIMES NOT DOING IT AGAIN FOR DAYS AND SOMETIMES DOING THE SAME THING MULTIPLE TIMES ON THE SAME TRIP. USUALLY OCCURS UNDER 40 MPH, AND IS REALLY BECOMING A SAFETY CONCERN FOR ME AND MY FAMILY. 28,000 MILES ON THE ODOMETER.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT, SERVICE REQUESTED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO (RUB FORD INC, 219 LIBERTY ST, GARDNER, IL 60424, (818)-237-2901) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD BE PERFORMED. THE FAILURE MILEAGE WAS 37,810.

NHTSA RECALL 18V-592. FORD RECALL 18S24. CONVENIENCE CHARGE CORD REPLACEMENT. FORD HAS NOT PROVIDED A TIMELY RESOLUTION TO THIS RECALL AND HAS NOT PROVIDED A REASONABLE/PRACTICAL TEMPORARY SOLUTION TO CHARGING MY VEHICLE WITH A REPLACEMENT CORD THAT IS AVAILABLE, WITH A DIFFERENT PART # THAN MY CURRENT CORD. THE PART IS AVAILABLE BUT WOULD NOT BE HONORED UNDER THIS RECALL. THAT PART # IS HS7210B706A. IF THIS CHARGING CABLE IS AVAILABLE FOR MY CAR, THEN WHY CAN'T IT BE PROVIDED AT NO COST UNTIL THE REPLACEMENT CORD IS PROVIDED AT WHICH TIME, I CAN RETURN PART # HS7210B706A? PLEASE ADVISE THE BEST WAY TO PROCEED WITH OBTAINING A TEMPORARY CORD FOR CHARGING MY ELECTRIC VEHICLE OR AUTHORIZE OBTAINING PART #HS7210B706A AT NO COST.

MY CAR HAS 109,227 MILES ON IT. AND THE TRANSMISSION IS SHIFTING HARD AND DELAYING. THIS IS MAKING THE CAR UNSAFE TO DRIVE AND SOMETIMES ACTS LIKE IT DOESN'T WANT TO GO INTO GEAR. OTHER PEOPLE HAVE COMPLAINED ON THE INTERNET. IN A CAR THIS NEW STILL SHOULD HAVE NOT HAVE THIS ISSUE SO SOON. THERE SHOULD BE AN INVESTIGATION AND A RECALL TO CORRECT THE ISSUE. THIS HAPPENS EVERY TIME. FROM HIGHWAY TO CITY. AND EVEN WHEN DOING 50 AND SPEEDING UP TO 70 IT STILL SHIFTS HARD.

TAKATA RECALL INVOLVING THE AIR BAG

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED AT DIFFERENT SPEED INTERVALS. THE CONTACT HEARD AN ABNORMAL NOISE AND A SLIPPAGE IN THE TRANSMISSION DURING THE FAILURE. THE VEHICLE WAS TOWED TO BOB BELL FORD (LOCATED AT 1230 BEL AIR RD, BEL AIR, MD 21014, (410) 879-2544) WHERE IT WAS DIAGNOSED THAT THE SOLENOID BODY NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TOWED TO PLAZA FORD (LOCATED AT 1701 BEL AIR RD, BEL AIR, MD 21014, (410) 838-3100) TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,033.

AFTER DRIVING SOME DISTANCE (20-30 MINUTES, 15-20 MILES) AND STOPPING FOR A SHORT BREAK (5-10 MINUTES) TO GROCERY SHOP, GET TAKE-OUT, ETC. STARTING THE CAR UP AGAIN AND GOING - IT STALLS. POWER STAYS ON, BUT ENGINE FLUCTUATES RPM IN A LUNGING FASHION BEFORE PUTTERING OUT. CAR CAN RESTART WITH STRAIN ON THE STARTER BUT WILL DO THE SAME THING AGAIN EVEN IF LEFT IDLING IN PARK AFTER 1-2 MINUTES. REMEDY I HAVE FOUND IS TO CRANK IT, LET THE ENGINE SETTLE FOR 5 SECONDS, PUT IN GEAR, LET SETTLE AGAIN, THEN GAIN RPMS FAIRLY QUICKLY WITH A HEAVY ACCELERATION. ONCE IT SHIFTS GEARS THE FIRST TIME IT SEEMS TO BEHAVE.

I BOUGHT THIS VEHICLE USED, IT WAS STILL UNDER 30 DAY LIMITED WARRANTY WHEN CAR WAS SPUTTERING BADLY AT STANDING IDLE, DRIVING OR IN PARK AND EVEN LOST POWER. ENGINE LIGHT CAME ON SO I TOOK IT TO SHOP. THEY DIAGNOSED IT AS MISFIRE IN CYLINDER 2 AND CHANGED PLUGS AND COIL, HAD TO USE DEALER PARTS BECAUSE CAR REFUSED AFTER MARKET THAT SHOP WAS USING PER WARRANTY COMPANY. TOOK CAR HOME AND AFTER A FEW WEEKS CAR DID SAME THING SPUTTERING EVERY MORNING AND LOSS OF POWER TOOK IT BACK TO SHOP AND THEY COULDN'T FIND ANYTHING WRONG SAID DIAGNOSTICS SHOWS THAT IT HAD LOST POWER BUT THEY DID NOT HAVE ANYTHING THEY COULD FIX. TOOK IT HOME ANOTHER FEW WEEKS/MONTH WENT BY AND SPUTTERING WITH ENGINE LIGHT ON AGAIN, TOOK IT BACK TO SHOP AGAIN MISFIRE IN CYLINDER 2, MECHANICS CHANGED PLUGS AGAIN. A MONTH LATER ENGINE SPUTTERING STARTED AGAIN AND LOSS OF POWER TO CHARGER PORTS IN VEHICLE, LIGHT CAME ON AGAIN WAITED OVER NIGHT TO TAKE IT TO BE SERVICED AT LUNCH BREAK FROM WORK, ON THE WAY TO WORK COOLANT LIGHT FLASHES ON SAYING OVERHEATED FOR ENGINE TEMPERATURE, TOOK IT BACK TO SHOP MISFIRE CYLINDER 2 AGAIN AND SHOP WAS BAFFLED ABOUT LOW COOLANT LEVEL POURED A GALLON OF COOLANT INTO VEHICLE DID BLOCK TEST AND PRESSURE TESTS THEY CAN FIND NOTHING, FRIEND MECHANIC SAYS WITH CODES HE HAS GOTTEN AND HIS EXPERIENCE/ KNOWLEDGE THAT THERE HAS TO BE A GASKET LEAK LETTING COOLANT INTO ENGINE. HAVE BEEN DEALING WITH THIS SINCE END OF JULY 2018