EN

2015 Ford Transit VAN RWD

26
Recalls
119
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

119 Complaints

for 2015 FORD TRANSIT
01/28/2022
Components: STRUCTURE
Incident Date: 01/25/2022
Crash: No
Fire: No
Vehicle Identification Number: 1fmzk1yg6fk******
Summary

The contact owns a 2015 Ford Transit. The contact stated that he noticed a leak underneath the vehicle on the driver’s side near the engine. The contact inspected the underside of the vehicle and discovered that support near the engine was completely rusted through. The contact drove the vehicle to the local dealer for an oil change, where the vehicle was inspected and found that the rusted support needed to be replaced. The dealer advised the contact that the vehicle was unsafe to drive. The vehicle was not repaired but was pending repairs. The manufacturer had been informed by the dealer and by the contact of the failure. The failure mileage was approximately 140,000.

10/20/2021
Components: POWER TRAIN
Incident Date: 10/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ftnr1zm3fk******
Summary

We repaired brakes on this vehicle that is owned by one of our customers business. When you replace rear brake rotors on these vans the caliper bracket mounting bolts and the bolts that hold the rotors to the axle and the differential must be replaced. They are torque to yield bolts and only one use is permitted. We have several vehicle in fleets that we work on that have these same vans. We had always used the Ford replacement bolts and had no issues. NAPA started stocking a Dorman supplied bolts for the rotors to be attached. The part number for the NAPA parts are 92601271. The bolts sheared off on the right rear and allowed the right rear tire and wheel to come out of the rear axle housing. The repair was done on 3-24-21 at 66644 miles and the failure occurred 10-7-21 at 76263. The Ford number for these bolts is W716084-S439. The head markings for the Ford ones are SPF 10.9 and the Dorman ones are 322 10.9.

10/20/2021
Components: POWER TRAIN
Incident Date: 09/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ftnr1zm6fk******
Summary

The contact's husband owns a 2015 Ford Transit. The contact's husband received a recall notice for NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was taken to the dealer and repaired under recall. The contact then stated that while her husband was driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken back to the dealer where they requested to keep the vehicle for inspection. The contact also had attempted to reach the manufacturer but had no success. The vehicle was not repaired. The failure mileage was approximately 55,000.

09/30/2021
Components: POWER TRAIN
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW2CM1FK******
Summary

The contact owns a 2015 Ford Transit. The contact stated that while his son was driving 65 MPH, he heard an abnormal noise and had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed first to his son's employer and then to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not yet repaired. The VIN was included in NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 374,000.

09/28/2021
Components: ENGINE
Incident Date: 08/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ftnr1cg9fk******
Summary

Exhaust manifold studs failed and exhaust both manifolds warped at appropriately 85,000 miles. The repair estimate is over $4,000.00.

09/28/2021
Components: POWER TRAIN
Incident Date: 09/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1Ftnr1cg9fk******
Summary

Dealer has been unable to obtain driveline coupler parts from Ford for over a month at this point.

09/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1YM6FK******
Summary

Vehicle lost power while driving .Step on gas and nothing . Idling and no power

09/09/2021
Components: POWER TRAIN
Incident Date: 09/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CMXFK******
Summary

The contact owns a 2015 Ford Transit. The contact stated that while driving 81 MPH, the vehicle loss motive power without warning and almost caused a collision. The vehicle was towed to an independent mechanic and diagnosed that the driveshaft had separated and damaged the transmission, emission system, the brakes and fuel lines. Upon investigating, the contact's wife related the failure to NHTSA Campaign Number: 19V767000 (Power Train) which was associated with the VIN. The dealer was made aware of the failure and the dealer notified the manufacturer of the failure. The manufacturer informed the dealer to not perform the recall repair since the vehicle was over the 100,000 miles warranty. The vehicle was not repaired and remained at the independent mechanic. The failure mileage was 243,839.

08/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR1CGXFK******
Summary

Failure and stall occurred 8-9-21. Throttle body internal fault. A Ford dealer in Aurora, Colorado diagnosed, has the vehicle, and the defective part. I don't know if they will hold on to it for inspection. My vehicle stalled while driving on a busy road and lost power. The warning message said something to the effect of "terminal engine failure, requires service" I was lucky enough to get my vehicle to the side of the road in heavy traffic, but it was stalled in a precarious spot and the vehicle did in fact get hit while I waited for the tow truck. I was worried for my safety, so I was waiting off of the road about 15 feet from my vehicle rather than in it. This is a potentially life-threatening issue. Had I been on a highway in heavy traffic, this could have caused a major accident. This appears to be a common issue, so I am not sure why it has no recall at this time. In my opinion, it needs one for the safety of the vehicle owners and those around them in traffic.

05/14/2021
Components: POWER TRAIN
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE2CM3FK******
Summary

VAN WILL MAKE A VIBRATING NOISE THAT IS NOT FELT THROUGH THE STEERING WHEEL OR PEDALS AT APPROXIMATELY 45MPH. IT WILL AGAIN AT HIGHWAY SPEEDS 65+MPH WHEN THE VEHICLE IS SHIFTING IN AND OUT OF OVERDRIVE MAKE THE SAME AUDIBLE VIBRATION. LOCAL FORD DEALER ATTRIBUTED THIS TO A MANUFACTURER RECALL OF THE DRIVE SHAFT. DRIVESHAFT HAS BEEN REPLACED OR WORKED ON AT THREE DIFFERENT POINTS OF TIME OVER THE LAST SEVERAL YEARS. PROBLEM HAS NEVER BEEN FIXED. CURRENTLY AS OF 5-14-21 FORD DEALER HAS IDENTIFIED THE PROBLEM TO BE THE TORQUE CONVERTER AT THE EXPENSE OF $4,000.

05/13/2021
Components: POWER TRAIN
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM5FK******
Summary

THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD KNOCKING SOUND WHILE CHANGING GEARS. ADDITIONALLY, WHILE ATTEMPTING TO SHIFT TO FOUR GEAR, THE VEHICLE INSTEAD SHIFTED INTO FIFTH GEAR INADVERTENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE HAD BEEN REPAIRED TWO MONTHS PRIOR UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) AT PINES FORD (8655 PINES BLVD, PEMBROKE PINES, FL 33024). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,127.

05/12/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 05/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CG6FK******
Summary

WHILE DRIVING MY 2015 FORD TRANSIT 250 3.5 ON THE INTERSTATE THE VAN LOST POWER AND NEARLY GOT MY KILLED WHILE TRYING TO NAVIGATE OFF THE ROAD WITHOUT POWER. THE THROTTLE BODY CODE WAS THROWN ON THE CPU, AND I WAS TOLD BY THE MECHANIC THAT THESE NEED TO BE REPLACED WAY MORE THAN NORMAL WITH THESE FORDS. IT'S A HAZARD TO SHUT THE VEHICLE DOWN WITHOUT WARNING! AND THE REPLACEMENT PART IS STILL FAULTY. THE THROTTLE BODIES NEED TO BE RECALLED.

05/04/2021
Components: SUSPENSION,POWER TRAIN
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM0FK******
Summary

TORQUE CONVERTER FAILED, REQUIRING REPLACEMENT AT 75,942 MILES. DUE TO A VEHICLE DESIGN THAT ALLOWS POOLING OF WATER & RUSTING IN THE CONTROL ARM ATTACHMENT BOLTS, BOTH CONTROL ARMS HAD TO BE REPLACED DURING THE TORQUE CONVERTER REPAIR.

04/13/2021
Components: POWER TRAIN
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED RUMBLING. THE VEHICLE WAS TAKEN TO FORD SERVICE CENTER - ED KENLEY FORD (1888 N. MAIN ST, LAYTON, UT 84041) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT STATED THAT THE FAILURE RETURNED ONCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,415.

03/12/2021
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE2CMXFK******
Summary

2015 FORD TRANSIT PRESENTS WITH NO START CONDITION LOSE OF FUEL AND CODE P0230 ON FURTHER DIAGNOSIS FOUND ENGINE COMPARTMENT FUSE BOX TO HAVE MULTIPLE FUSE TERMINALS LOOSE FROM THE BOARD. TO BE CLEAR THESE DO NOT APPEAR AS FUSES LOOSE FROM THE TERMINAL THEY GO IN, THIS IS THE TERMINAL SEEMS LOOSE FROM THE CIRCUIT BOARD. EITHER WAY THE EFFECT IS THE SAME, CAUSING THEM TO LOSE POWER INTERMITTENTLY INCLUDING THE FUEL PUMP CREATING A NO START AND OR DIE WHILE DRIVING CONDITION POTENTIALLY CAUSING LOSS OF STEERING. HAVE VIDEO DOCUMENTING THE CONDITION AS WELL AS TWO PICTURES INCLUDED SHOWING VOLTAGE FLUCTUATING..

03/10/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2CM4FK******
Summary

FOLLOW-UP TO PRIOR PROBLEM REPORT ON THIS VIN. AFTER 24 HRS WITH BATTERY DISCONNECTED, I RECONNECTED BATTERY. PRIOR PROBLEM DID NOT REPRODUCE AND VEHICLE APPEARED TO POWER-UP NORMALLY. I USED THE KEY TO SUCCESSFULLY START AND RUN THE ENGINE. BUT THERE WERE NO INSTRUMENT READINGS, TACHOMETER READ ZERO. I MOVED THE KEY BACK TO THE OFF POSITION, BUT THE ENGINE CONTINUED TO RUN. THE ONLY WAY TO KILL THE ENGINE WAS TO DISCONNECT THE BATTERY CABLE. THAT MEANS THE DEFECTIVE MODULE IS NOT FAILING SAFE.

03/09/2021
Components: POWER TRAIN
Incident Date: 03/04/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FTSW3XG0FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN DRIVING AT 75 MPH, THE VEHICLE DRIVESHAFT FLEXIBLE COUPLING FAILED AND CAUSED THE TRANSMISSION AND THE DRIVESHAFT TO FRACTURE. THE VEHICLE WENT AIR BORNE. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND HEAD. THE FRONT PASSENGER SUFFERED INJURIES TO THE KNEES, HEAD, HIP, NECK, AND BACK. BOTH RECEIVED MEDICAL ATTENTION. THE CONTACT ADVISED THAT THE POLICE WAS NOT PRESENT. THE VEHICLE WAS TOWED TO BRIAN TOLIVER FORD (1040 GILMER ST, SULPHUR SPRING, TX 75482, PHONE (877) 800-3241), THE DEALER ADVISED THAT THE PART WAS NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. PARTS DISTRIBUTION DISCONNECT.

03/09/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2CM4FK******
Summary

A CONTROL MODULE BEGAN MALFUNCTIONING BY FIRST CAUSING THE HEADLIGHTS TO COME ON SPONTANEOUSLY. THE VEHICLE WAS PARKED (AT HOME), HEADLIGHT SWITCH OFF, NO KEY IN IGNITION. AFTER REMOVING THE BATTERY NEGATIVE CABLE, ANY ATTEMPT TO RECONNECT THE BATTERY CAUSES THE STARTER MOTOR TO SPONTANEOUSLY ENERGIZE AND THE ENGINE TO START RUNNING, AGAIN WITH NO KEY IN THE IGNITION. I AM ABLE TO ALWAYS REPRODUCE THIS MALFUNCTION. I IMMEDIATELY DISCONNECT THE BATTERY EACH TIME, AS I CONSIDER THIS MALFUNCTION TO BE POTENTIALLY HAZARDOUS, AND I CANNOT PREDICT WHAT FURTHER MALFUNCTION MIGHT ENSUE. I ACQUIRED THIS VEHICLE USED ~12 MONTHS AGO, AND IT HAS RUN NORMALLY UNTIL NOW. CURRENT MILEAGE ~81,700. THERE HAVE BEEN NO MODIFICATIONS TO THE ELECTRICAL SYSTEM.

03/04/2021
Components: POWER TRAIN
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR1ZM4FK******
Summary

THE DIFFERENTIAL HAS FAILED PREMATURELY AT 65000 MILES AFTER TWO DRIVESHAFT COUPLING RECALL REPAIRS

02/22/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1YM3FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A FUEL MODULE AND FUEL PUMP THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED HE RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTICE SEVERAL DAYS LATER AND WAS UPSET THAT HE WAS NOT NOTIFIED THAT RECALLS WERE REPAIRED FREE OF CHARGE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT PROVIDED AN EXPLANATION ABOUT THE REIMBURSEMENT POLICY. THE APPROXIMATE FAILURE MILEAGE WAS 112,760.

02/01/2021
Components: ENGINE
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FTYE1ZM1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) TO LEITH FORD (5300 ROLESVILLE RD, WENDELL, NC 27591). THE CONTACT STATED THAT THE REPAIR FAILED TO CORRECT THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WAS MAKING A GROWLING SOUND AND VIBRATED VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THEY WOULD HAVE TO CHARGE FOR A NEW DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT YET TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN THREE TIME TO THE SAME DEALER FOR THE SAME REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 116,800.

01/19/2021
Components: ENGINE
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CM9FK******
Summary

WAS DRIVING TO NEW ORLEANS WHEN I WAS CAUGHT IN A VERY HEAVY RAIN STORM. THE VAN STARTED TO DRIVE ROUGH A DAY LATER. TOOK IT INTO A FORD DEALERSHIP FOR A DRIVESHAFT RECALL AND OIL CHANGE ONLY TO BE TOLD THAT WATER GOT INTO THE HOUSING FOR THE AIR FILTER AND SOAKED THE FILTER. THE WATER THEN MADE IT'S WAY THROUGHOUT THE ENGINE. AFTER, I THEN LEARNED OF FORD ISSUING A TSB THAT WOULD HAVE SAVED MY VAN SHOULD IT OF BEEN A RECALL OR CHECKED BY MY LOCAL FORD DEALERSHIP WHEN I HAD PREVIOUS WORK COMPLETED.

01/11/2021
Components: STRUCTURE
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CM0FK******
Summary

DRIVE SHAFT PROBLEM, VAN VIBRATION AT 60-70 MPH COMING FROM DRIVE SHAFT . LAST DRIVE SHAFT RECALL THEY INSTALLED A SOMETHING THAT LOOKS LIKE WEIGHT PIECE ON THE DIFFERENTIAL , SINCE THAN THE VAN IS RATTLING AT THAT SPEED IN WAVES .

12/31/2020
Components: POWER TRAIN
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR1ZM7FK******
Summary

TL* THE CONTACT OWNS 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FRONT DRIVESHAFT WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). AFTER THE VEHICLE WAS REPAIRED, IT WAS NOTICED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE AN ABNORMAL SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO SCHULTZ FORD (80 NY-304, NANUET, NY 10954; (845) 624-3600) AND THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

12/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CG7FK******
Summary

WHILE I WAS DRIVING, ALL THE DASHBOARD GAUGES QUIT WORKING AND THE LIGHTS WENT OFF. I WAS DRIVING AT NIGHT SO IT WAS A LITTLE CONCERNING SINCE I COULDN'T SEE ANYTHING ON MY DASHBOARD AND THE SPEEDOMETER WASN'T WORKING. I WAS TOLD THE BODY CONTROL MODULE IS BAD AND AFTER LOOKING AT FORUMS, IT SEEMS THIS IS AN ISSUE AMONGST MANY FORD TRANSIT OWNERS. IT SEEMS UNSAFE THAT THAT CAN HAPPEN WHILE DRIVING. I CHECKED TO SEE IF THERE WAS A RECALL SINCE IT SEEMS SO MANY PEOPLE HAVE AN ISSUE AND LOOKS LIKE THERE ISN'T.

12/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE CHECK AT WORLD FORD/KENDALL (15551 W DIXIE HWY, MIAMI, FL 33162, (800) 739-1959). AFTER RETRIEVING THE VEHICLE, THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE FOLLOWING DAY DURING RAINY WEATHER, WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO TURN OVER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT WATER ENTERED THE ELECTRICAL COMPARTMENT CAUSING THE FUSE TO FAIL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED DURING A RAINY DAY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V275000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT INCLUDED.

11/27/2020
Components: POWER TRAIN
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2CG8FK******
Summary

FOR MORE THEN 18 MONTHS I HAVE BEEN TRYING TO GET THE REPAIR/RECALL,(19S38) FROM MY LOCAL DEALER VENTURA FORD. STILL AFTER ALL THIS TIME I HAVE BEEN TOLD 2 EXCUSES SEVERAL TIMES 1.) "THE PARTS ARE NOT AVAILABLE.", AND 2.) "THAT THE REPAIRS WERE ALREADY DONE." I HAVE CALLED THE CUSTOMER SERVICE NUMBER (1-866-436-7332) TWICE THIS MONTH. EACH TIME I HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE

10/13/2020
Components: POWER TRAIN
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM3FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TOWED TO HELFMAN IMPORTS (7720 KATY FWY STE B, HOUSTON, TX 77024) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DAMAGED FROM THE DRIVE SHAFT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE DRIVE SHAFT SEPARATED AND CAUSED DAMAGE TO TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) HOWEVER, THE RECALL REPAIR WAS NOT YET PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,105.

10/02/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 07/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE2CV9FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE FUEL FILTER CLOGGED MESSAGE DISPLAYED. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TOWED TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (844) 237-2169) AND DIAGNOSED WITH SHARDS OF FUEL PUMP IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

09/12/2020
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1ZM4FK******
Summary

VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY, DRIVER HEARD A LOUD POP AND SAW PIECES OF METAL IT THE ROADWAY. PULLED OVER AND OBSERVED PARTS OF METAL HANGING DOWN. VEHICLE TOWED TO SERVICE STATION. DRIVE SHAFT, TRANSMISSION, EMISSION LINES, BRAKE LINES AND NUMEROUS OTHER UNDERCARRIAGE DAMAGE OBSERVED. THIS VEHICLE HAD A RECALL ON 'SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION' IN JUNE 2017. THIS VEHICLE WAS TAKEN TO FORD DEALERSHIP FOR RECALL.

07/21/2020
Components: POWER TRAIN
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XG5FK******
Summary

THE VEHICLE HAD EXTREME VIBRATION AT ANY SPEED. THE VIBRATION WAS CONSTANT ACCELERATING, COASTING AND BRAKING.

06/29/2020
Components: SERVICE BRAKES
Incident Date: 03/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR2ZM8FK******
Summary

BRAKE FLUID LEAKS ALL THE TIME FROM THE BRAKE HOSE/CALIPER JUNCTIONS AT THE REAR OF THE VEHICLE AND BRAKES WON'T WORK WHILE BACKING UP. *TR

04/21/2020
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FDZK1CM9FK******
Summary

ON OR ABOUT 4/8/2020 MY AMBULETTE WITH A PASSENGER COMPLETELY STALLED. IT WAS TOWED TO OUR NYS DOT SHOP IN WESTBURY THAT REGULATES AMBULETTES. THIS VEHICLE , A 2015 FORD TRANSIT 150 IS SUPPOSED TO CIRCULATE TRANSMISSION FLUID COMING FROM TRANSMISSION AND COOLANT FROM THE RADIATOR AT THE SAME TIME. COOLANT CIRCULATION IS SUPPOSED TO COOL TRANSMISSION FLUID WITHOUT BEING MIXED. WHEN THE SERVICE IS COMPROMISED AND MIXES TOGETHER, IT WILL CONTAMINATE BOTH FLUIDS-COOLANT IN THE TRANSMISSION.TRANSMISSION FLUID,COOLING SYSTEM(RADIATOR AND THERMOSTAT). COOLANT FROM THE RADIATOR WILL T TO WATER PUMP AND COOL OFF AND ENGINE -OVERHEATING PROCESS AND ENGINE CHANGE. THE EARLIER THE CONTAMINATION PROCESS IS STOPPED, THE HIGHER THE CHANCE THE TRANSMISSION AND ENGINE WILL UNDERGO FROM A COMPLETE SHUTDOWN

03/23/2020
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2ZV7FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUSHED THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL RAIL ASSEMBLY, FILTER AND RETURN LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER 600 MILES WITH THE REDUCED POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY CROSSLEY FORD LOCATED AT (8050 N CHURCH RD, KANSAS CITY, MO 64158), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FUEL PUMP AND LOW PRESSURE FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT RESTARTED THE VEHICLE AND DROVE THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THERE WAS METAL BITS INSIDE THE FUEL SYSTEM AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,826.*DT*JB

02/21/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CV1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE HIGH-PRESSURE FUEL PUMP LEAKED INSIDE THE ENGINE COMPARTMENT. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE HIGH-PRESSURE FUEL PUMP WAS REPLACED AT ASHE COUNTY FORD DEALER, (409 E 2ND ST, WEST JEFFERSON, NC 28694) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*BF*JB

01/28/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CG0FK******
Summary

THE VEHICLE STALLED UPON BACKING OUT OF A STEEP DRIVEWAY & TURNING TO THE LEFT. IT WOULD NOT RESTART. THE VAN HAD BEEN PARKED, AT A CUSTOMERS' HOME ALL DAY. HEAVY SNOW BEGAN FALLING A COUPLE OF HOURS BEFORE THE VAN WAS STARTED & WARMED UP TO MELT THE SNOW FROM THE WINDSHIELD. WHEN THE VAN STALLED, IT WAS BROADSIDE TO THE STREET, BLOCKING BOTH OPPOSING LANES OF TRAVEL AS THE HEAVY SNOW INCREASED IN INTENSITY. THE VAN WAS VIRTUALLY IMPOSSIBLE TO PUSH OFF TO THE SIDE OF THE ROAD, DUE TO THE QUICKLY ACCUMULATING SNOW, INITIALLY PREVENTING A PLOW & POLICE CRUISER FROM PASSING. AAA TOWING WAS CALLED BUT, DID NOT ARRIVE UNTIL 2 HOURS AFTER BEING SUMMONSED AS THE SNOW CONTINUED TO ACCUMMULATE. I HAD THE VAN TOWED TO OUR BUSINESS LOCATION AND DECIDED TO CHECK THE ENGINE AIR FILTER. WHEN I OPENED THE FILTER HOUSING, IT AND THE AIR FITER WERE WATER-SOAKED. I OBSERVED WATER RUNNING DOWN THE WINDSHIELD, DOWN ALONG THE FIREWALL AND ONTO/INTO THE AIR FILTER BOX. I CONTACTED MY LOCAL FORD DEALER (FORD OF WILBRAHAM, MA, TEL.: 413-543-2800) TO REPORT MY FINDINGS & TO MAKE AN APPOINTMENT TO REMEDY THE PROBLEM. THE SOLUTION WAS PERFORMED AS PER TSB (TECHNICAL SERVICE BULLETIN) #19-2091 AND AT A COST OF $488.45 (INVOICE #659506), WHICH I RELUCTANTLY PAID TO THE DEALER. I EXPLAINED THAT THIS A POOR DESIGN ALLOWING WATER TO RUN DIRECTLY INTO THE AIR FILTER BOX, WHICH, IN TURN, SHUTS DOWN THE ENGINE & RENDERS THE VEHICLE MOTIONLESS & CAN BE DANGEROUS, DEPENDING UPON WHERE & WHEN THE VEHICLES' ENGINE STALLS & THEN FAILS TO RESTART. THE SERVICE WRITER SAID THAT THERE WAS NOTHING SHE COULD DO TO HELP ME & THAT I AM STILL RESPONSIBLE FOR THE COST OF THE TSB. IN ADDITION, MY INVOICE INDICATES THAT RECALL #19S38 WAS PERFORMED, YET IT IS STILL OUTSTANDING ON THE RECALL WEBSITE UNDER MY VEHICLES' VIN. FOR THE RECORD, THIS VAN HAD ONLY 31,853 MILES ON IT, WHEN I BROUGHT IT IN FOR THIS PROBLEM.

01/13/2020
Components: POWER TRAIN
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2XGXFK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED HIS VEHICLE WAS LISTED UNDER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PREVIOUSLY ALREADY SERVICED. HOWEVER AFTER 7,000 MILES, THE FAILURE HAD REOCCURRED AND THE DEALER (BLUEBONNET FORD LOCATED AT 351 I-35, NEW BRAUNFELS, TX 78130) REFUSED TO RE-SERVICE THE VEHICLE BEING THAT THE MANUFACTURER INSTRUCTED THAT THE NEXT REPAIR HAD TO BE COMPLETED AT 40,000 MILES. THE FAILURE MILEAGE WAS 77,000.

01/03/2020
Components: ENGINE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XG5FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT 350. THE CONTACT STATED THAT THE AIR INTAKE WAS MOUNTED ON THE VEHICLE IN A WAY THAT ALLOWED WATER TO GET INSIDE AND RUST OUT THE BOLTS THAT SECURED THE AIR INTAKE IN PLACE. AS A RESULT, ANTI-FREEZE WOULD LEAK AND POSSIBLY CAUSE A FIRE. THE VEHICLE WAS LOSING ANTI-FREEZE AND THE TOP OF THE ENGINE WAS SMOKING WHILE THE VEHICLE WAS IN MOTION. THE BOLTS HAD COMPLETELY RUSTED AND THE WATER FROZE WHEN THE VEHICLE WAS PARKED. WHEN THE ICE MELTED AND THE ENGINE WARMED UP FROM DRIVING, A FIRE NEARLY OCCURRED. THE CONTACT SAW SMOKE, PULLED OVER, AND OPENED THE HOOD. THE CONTACT HAD TO CALL TO HAVE MORE ANTI-FREEZE DELIVERED TO REFILL THE VEHICLE. THE VEHICLE WAS TAKEN TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382 (610) 358-5600) WHERE IT WAS IN THE PROCESS OF BEING DIAGNOSED. THE MANUFACTURER WAS CALLED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 122,000.

11/16/2019
Components: POWER TRAIN,WHEELS,UNKNOWN OR OTHER
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CM1FK******
Summary

I HAVE A 2015 FORD TRANSIT 15 PASSENGER VEHICLE THAT WAS PURCHASED IN NOV 2016 WITH 20,000 MILES. APRIL 2019 THE DRIVESHAFT FLEXIBLE COUPLING WAS REPLACED UNDER WARRANTY. IN JULY 2019 WE BEGAN HEARING A NOTICEABLE VIBRATION / SUBWOOFER DRONE / HUM IN THE VEHICLE.THE DRONE DOESN'T HAPPEN AT A SPECIFIC SPEED BUT IS PREVALENT WHEN WE'RE RUNNING 50-70 MPH AND BETWEEN 2000 AND 2500 RPM. THIS DRONE SOUND IS NOT CONSISTENT BUT NOW VIBRATES THE ENTIRE CABIN WHEN IT DOES APPEAR. I CAN STOP THE SOUND BY PULLING FOOT OFF THE GAS PEDAL. HOWEVER IT JUST RE-APPEARS AT A LATER TIME. WE HAVE NOTED THAT IT IS PROGRESSIVELY GETTING MORE FREQUENT AND LOUDER - EVEN VIBRATING THE STEERING WHEEL. I HAD THE AUTONATION UNION CITY, GA DEALERSHIP LOOK AT IT AND THEY EXPLAINED THAT THE TORQUE CONVERTER (TC) IS FAILING AND CAUSING PROBLEMS WITH THE TRANSMISSION -- IT WOULD BE A $3,000 REPAIR. I HAVE SINCE BEEN RESEARCHING THIS AND HAVE FOUND NUMEROUS OTHERS WITH THE SAME VIBRATION AND FOR THE MOST PART - IT APPEARS THE TC WAS THE SOLUTION.. HOWEVER, NOT ALWAYS. PLEASE SEE THIS THREAD - HTTPS://WWW.FORDTRANSITUSAFORUM.COM/THREADS/DRIVESHAFT-DRONE-NOISE-SURVEY.60498/PAGE-7 NEITHER FORD NOR I KNOW THE EXACT SOLUTION UNTIL WE PULL THE TRANSMISSION BUT IT SEEMS THAT THIS IS POINTING TO THE TC?

11/12/2019
Components: ENGINE
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR1ZM3FK******
Summary

IT APPEARS THAT THIS MODEL HAS AN ENGINE FAILURE ISSUE RELATED TO WATER ENTERING THE AIR BOX AND CAUSING THE WATER TO TRAVEL TO COMPONENTS THAT DISABLES THE CAR. I WAS DRIVING IN THE RAIN AND GOT STRANDED ON THE SIDE OF THE INTERSTATE IN HEAVY TRAFFIC AND HEAVY RAIN ON I40 IN KNOXVILLE TN FOR AN HOUR WAITING FOR A TOW TRUCK TO GET ME OUT OF A DANGEROUS SITUATION. HAD IT TOWED TO A DEALER THAT PROCEEDED TO TELL ME THE NEXT DAY THAT THERE WAS A TSB ON THIS ISSUE AND THAT THERE WAS A KIT THAT REMEDIES THE PROBLEM. A DEFLECTOR OF SOME SORT TO KEEP WATER OUT OF THE AIR BOX. THE COST TO THE CONSUMER IS OVER $750 TO GET IT DONE. I STRONGLY BELIEVE THAT IS FORD KNOWS ABOUT ABOUT THIS ISSUE AND HAS COME UP WITH A SOLUTION, IT SHOULD BE A RECALL AND NOT JUST A TSB. THEIR POOR DESIGN AND NEGLIGENCE PUT ME IN A DANGEROUS SITUATION FOR ABOUT AN HOUR . I COULD HAVE BEEN RAMMED BY HIGHWAY TRAVELERS AND POSSIBLY KILLED BECAUSE MY VEHICLE WAS DISABLED BECAUSE OF A POOR DESIGN THAT FORD REFUSES TO REPAIR AT THEIR COST. SOMEONE PLEASE ADVISE FORD AND THEIR DEALERS THAT THIS IS NOT A CONVENIENCE ISSUE, BUT A LIFE THREATENING ISSUE THAT FORD SHOULD ISSUE A RECALL TO REMEDY THE POOR DESIGN AT THEIR COST. THANK YOU.

11/06/2019
Components: POWER TRAIN
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FDZX2CM5FK******
Summary

I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/17/2019
Components: POWER TRAIN,ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XG7FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHOOK AND THE RPMS BEGAN TO LOWER. THE VEHICLE EVENTUALLY STALLED. THE CONTACT AND THE PASSENGER HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BLAKE UTTER FORD (LOCATED AT 215 HWY 75 NORTH, DENISON, TX 75020, 903-465-5671) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE DEALER WAS STILL LOOKING TO SEE IF ANY OTHER FAILURES COULD BE PRESENT WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 257,655.

10/10/2019
Components: POWER TRAIN
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR3XV3FK******
Summary

THE UNDERCARRIAGE STARTED TO MAKE A BANG BANG NOISE. THE VAN WAS TAKEN TO A LOCAL GARAGE. AT THAT TIME IT WAS DETERMINED THAT IT WAS UNDRIVABLE. THE VAN WAS TAKEN TO THE FORD DEALERSHIP THAT HAS DONE THE PREVIOUS REPAIRS ON THE COUPLER. THEY STATED THAT THE PERMANENT FIX WAS PREVIOUSLY INSTALLED AND THAT NO UPDATED PART WAS AVAILABLE AND THE FORD WAS NOT GOING TO COVER THE REPAIR. THIS SITUATION IS VERY UNSAFE. A FAILURE OF THIS KIND COULD EASILY CAUSE A SERIOUS ACCIDENT THAT COULD CAUSE A LOSS OF LIFE. THE COUPLER DISINTEGRATED. SEE ATTACHED PICTURES.

10/09/2019
Components: POWER TRAIN
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM8FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, (781) 982-4500) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

09/27/2019
Components: VISIBILITY/WIPER
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2YM4FK******
Summary

MY WIPERS WORK ONLY INTERMITTENTLY. THEY WILL WORK FOR A LITTTLE WHILE, THEN SUDDENLY STOP WORKING, AND START WORKING AGAIN LATER. IT HAPPENS IN ALL WEATHER CONDITIONS, IN WARM & COLD WEATHER, WHILE DRIVING AND WHEN THE VAN IS PARKED. I TOOK IT TO THE FORD DEALER AND THEY SAID IT WAS THE SWITCH, WHICH THEY REPLACED, BUT THAT DID NOT FIX THE PROBLEM. I TOOK IT BACK TO THE DEALER, AND THEY RAN DIAGNOSTICS ON IT. THEY SAID THE CODE THEY GOT GAVE THEM A LIST OF THINGS THAT THEY CAN CHECK, BUT MANY OF THEM ARE VERY LABOR INTENSIVE TO DO AND THEREFORE VERY COSTLY (LIKE TAKING APART THE STEERING COLUMN TO CHECK SOME PINS TO SEE IF THEY ARE CORRODED). ONE OF THE THINGS THEY SAID THEY NEED TO CHECK TAKES ABOUT 5 HOURS TO DO, SO AT $100/HR (WHAT MY LOCAL FORD DEALER CHARGES), THE LABOR ALONE WOULD COST ME $500, AND THAT DOESN'T EVEN INCLUDE THE COST OF ANY REPAIRS. THIS IS A GENUINE SAFETY ISSUE THAT SHOULD BE ADDRESSED AND FIXED WITHOUT THE CUSTOMER PAYING HUNDREDS AND POSSIBLY EVEN THOUSANDS OF DOLLARS TO DIAGNOSE AND FIX THE PROBLEM.

09/26/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XV4FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MURRAY MOTOR (85 GRIFFITH RD, MUNCY, PA 17756, (570) 546-2222) WHERE IT WAS DIAGNOSED THAT A METAL FLAKE WAS FOUND IN THE FUEL AND THE HIGH PRESSURE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

09/19/2019
Components: POWER TRAIN
Incident Date: 09/04/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE VEHICLE AND THE DRIVESHAFT SEPARATED FROM THE COUPLING. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE TO LOSE BRAKING ABILITY. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CLONINGER FORD OF HICKORY (1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT COUPLING NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE REPAIRED. THE CONTACT WAS QUOTED A PRICE OF $12,000 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 400,000. THE VIN WAS NOT AVAILABLE.

08/30/2019
Components: POWER TRAIN
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTSF4XG5FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO HESITATE AND MADE AN ABNORMAL NOISE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BABBITT FORD LINCOLN (LOCATED AT 11 N VERDE ST, FLAGSTAFF, AZ 86001, (928) 774-5063) WHERE IT WAS DIAGNOSED THAT THE COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) IN AUGUST OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 158,000.

08/28/2019
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1CM8FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING BETWEEN 45 AND 63 MPH, THE VEHICLE VIOLENTLY VIBRATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RUBBER COUPLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,056.

07/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XV7FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING ON AN INCLINE OR ON A NORMAL ROAD SURFACE, AND WHEN THE CRUISE CONTROL WAS ENGAGED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND TURN OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO REGAIN NORMAL FUNCTION. ALSO, WHILE DRIVING 30 TO 70 MPH, THE REDUCE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LOGANSVILLE FORD FIRST (3460 HIGHWAY 78, LOGANSVILLE, GA 30052, 770-554-9994) DIAGNOSED THAT THE FUEL TANK FAILED. THE FUEL TANK CONTAINED METAL FRAGMENTS. THE VEHICLE WAS ALSO TAKEN TO AKINS FORD (220 WEST MAY STREET, WINDER GA, 30680, 770-867-9136) FOR A SECOND OPINION. AKINS FORD ALSO STATED THAT THE FUEL TANK HAD METAL FRAGMENTS. THE DEALER STATED THAT THE FUEL SYSTEM MUST BE CLEANED AND FLUSHED. THE DEALER FLUSHED THE FUEL SYSTEM, REPLACED THE RAILING FIVE INJECTOR, THE FUEL TANK WAS FLUSHED AND CLEANED, AND THE FUEL LINES WERE CLEANED. IN ADDITION, THE FUEL FILTER HOUSING WAS REPLACED. THE CONTACT ALSO STATED THAT THE FUEL INJECTOR PUMP CAUSED THE METAL FLAKES TO ENTER THE FUEL TANK; HOWEVER, THE FUEL INJECTOR PUMP WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE ENTERED LIMP MODE AND THE CONTACT HAD TO TURN THE ENGINE OFF TO REGAIN NORMAL FUNCTION. THE FAILURE OCCURRED WHEN DRIVING 70 TO 80 MPH AND WHEN DRIVING UP AN INCLINE AT ANY SPEED. THE MANUFACTURER WAS CONTACTED, THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL REGARDING THE FUEL INJECTION PUMP RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

07/10/2019
Components: ENGINE
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW2CG9FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 10-80 MPH, THE ENGINE FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO EXIT THE ROADWAY. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. BARBEE'S FREEWAY FORD (4471 EAST EVANS AVENUE, DENVER, CO, (303) 584-6600) WAS CALLED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

06/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1ZG0FK******
Summary

WATER LEAKS INTO AIR FILTER, CAUSING STALLING AND EXTENSIVE ENGINE DAMAGE HAD THE STALLING OCCURRED IN HEAVY TRAFFIC AN ACCIDENT COULD EASILY HAPPENED

06/14/2019
Components: SUSPENSION,POWER TRAIN
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM7FK******
Summary

FRONT SUBFRAME AND TRANSMISSION CROSS MEMBER ROTTING OUT. TRANSMISSION FAILURE AT 130K MILES THE TRANSMISSION WAS MAKING THE VAN NOT ACCELERATE THEN WOULDN'T MOVE AT ALL. IT WAS IN A DEALER 3 TIMES FOR THIS. THE RUSTED AND ROTTED OUT METAL STRUCTURES WERE FOUND WHEN REPAIRING THE TRANSMISSION

03/16/2019
Components: POWER TRAIN
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1CG9FK******
Summary

RECALL 17S15 / NHTSA 17V-408 REPAIR COMPLETED TO DRIVESHAFT REAR END FLEXIBLE COUPLING BY MULLINAX FORD OF MOBILE AL ON 7-23-2018 AT 76905 MILEAGE WARNING OF NOISE AND VIBRATION SAFETY ISSUES. ON 13 MAR 2019 LOUD WHINNING NOISE FROM REAR END BY MULLINEX FORD REQUIRED REAR END REBUILD FOR $368.32 PARTS AND $1545 LABOR, PLUS $109 DIAGNOSIS TO SOLVE NOISE ISSUE NOTED IN SAFETY RECALL. NOISE OCCURING ALWAYS BUT VERY LOUD HUMMING AT 55-70 MPH TOO LOUD TO TALK OR LISTEN TO RADIO...PAINFUL OVER AN HOUR DRIVE TIME.

03/13/2019
Components: STEERING,POWER TRAIN
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XV9FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE AND VIBRATION WERE PRESENT COMING FROM THE STEERING COLUMN AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO BROADWAY FORD (501 S. 7TH ST., ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE FLEXIBLE DRIVESHAFT COUPLING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN 2017 AND 2018 PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,000.

03/01/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR2XV1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 50 MPH, THE POOR FUEL FILTER INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAFFIDI AUTO STEVENS POINT (888-718-5340, LOCATED AT 3733 STANLEY ST, STEVENS POINT, WI 54481) WHERE METAL FILINGS WERE FOUND IN THE FUEL FILTER. THE TECHNICIAN REPLACED THE FUEL FILTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 61,495.

02/03/2019
Components: POWER TRAIN
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR1YM1FK******
Summary

THE DRIVE SHAFT WAS INVOLVED IN A RECALL WHICH FORD SAID THEY REPAIRED, NOW THE SAME PROBLEM IS BACK. THE DRIVE SHAFT MAKES A SERIOUS VIBRATION ESPECIALLY WHEN MOVING ALONG A FAIRLY LEVEL SURFACE WHERE THE ENGINE IS NOT DRIVING VERY STRONGLY. ESPECIALLY ON A HIGHWAY AT 35 TO 65 MPH. ALSO ESPECIALLY WHEN THE VEHICLE IS COASTING ON A HIGHWAY, ESPECIALLY IN A GRADUAL TURN WHILE COASTING.

01/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CGXFK******
Summary

THIS VAN HAD A DRIVE SHAFT RECALL BEFORE WE GET THE SERVICE IT BROKE AND CAUSED LOTS OF DAMAGES INCLUDE TRANSMISSION. IT TOOK MORE THAN 3 MONTHS DURING THAT TIME WE PAID THE RENT CAR AND FORD SAID IT WILL REIMBURSE IT BUT WHEN WE CLAIM IT, FORD REFUSED PAY FOR IT AND LATER DID NOT RESPOND OUR EMAIL OR PHONE CALL.

01/09/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1ZM8FK******
Summary

THE VEHICLE RANDOMLY DEVELOPED HESITATION TO START ONE DAY AS IF IT WASN'T GETTING ENOUGH FUEL OR AIR. IT DID START AND I DROVE HOME FROM WORK. I PLANNED TO TAKE IT TO A DEALERSHIP TO GET IT CHECKED OUT BUT THE NEXT DAY BUT THE VEHICLE WOULD NOT START. I ATTEMPTED TO JUMP-START BUT THE BATTERY WAS AT FULL VOLTAGE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY DIAGNOSED THE CAR. I WAS INFORMED THE NEXT DAY BY THE TECHNICIAN THAT THERE WAS A TSB ABOUT THIS ISSUE AND THAT FORD MOTOR COMPANY WAS WELL AWARE OF THE PROBLEM AND THAT IT WOULD COST ME $850 PLUS TAX. APPARENTLY THE CABIN AIR FILTER IS NOT PROPERLY WEATHER SEALED AND UNDER NORMAL USE WATER WILL MAKE ITS WAY INTO THE FILTER, AND INTO THE MASS AIR SENSOR. FORD HAS MADE NEW REPLACEMENT PARTS FOR THIS ISSUE BUT BECAUSE I AM OUT OF WARRANTY BY A FEW MONTHS, I WILL HAVE TO PAY FOR THE ENTIRETY OF THE BILL. HAD THE PART GIVEN OUT WHILE DRIVING (ESPECIALLY AT HIGH SPEEDS) THE ENGINE WOULD SEIZE AND COULD HAVE LIKELY CAUSED A CRASH.

12/20/2018
Components: ENGINE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CM0FK******
Summary

ENGINE WOULD STALL WHILE DRIVING AND DOESN'T WANT TO START THIS HAPPENED THREE TIMES ONCE WHILE DRIVING. THIRD TIME IT HAD TO TOWED AWAY . LOOKS LIKE FUEL NOT GETTING TO THE ENGINE OR PROBLEM WITH FUEL SYSTEM

12/13/2018
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR2CG6FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT DETECTED AN ABNORMAL EXHAUST OR CARBON MONOXIDE ODOR COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO CLASSIC FORD (8540 TYLER BLVD, MENTOR, OH 44060, (440) 266-3000) WHERE IT WAS DIAGNOSED THAT THE ENGINE BOLTS WERE FRACTURED AND NOT CONNECTED TO THE VEHICLE. THE BOLTS WERE STUCK IN THE ENGINE AND CAUSED A CARBON MONOXIDE LEAK. THE DEALER STATED THAT A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.

12/13/2018
Components: ENGINE
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR2CG6FK******
Summary

2015 FORD TRANSIT CARGO E250 CAB FILLED WITH EXHAUST FUMES WHILE DRIVING ON INTERSTATE AND BECAME OVERWHELMING. TOOK VAN TO FORD DEALER AND THEY SAID THAT THE EXHAUST MANIFOLDS WERE LEAKING AND NEEDED TO BE CHANGED OUT. REPAIR ESTIMATE WAS $2,300.00 DOLLARS AND NOW I AM LOOKING AT A $9,000.00 DOLLAR REPAIR BILL.

11/30/2018
Components: POWER TRAIN
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM4FK******
Summary

2015 FORD TRANSIT VAN. RECEIVED RECALL 17S15 IN JUNE, 2018. MULTIPLE CALLS TO FORD DEALERSHIP TO SCHEDULE APPOINTMENT TO HAVE RECALL FIX AND THEY SAY THEY ADD ME TO THE LIST AND WILL CALL ME BACK WHEN APPIONTMENTS AVAILABLE. DESPITE MULTIPLE REQUESTS I HAVE NEVER BEEN ABLE TO GET AN APPOINTMENT. FILED COMPLAINT WITH FORD MOTOR COMPANY AND THEY SAID DEALERS ARE INDEPENDENTLY OWNED AND THEY CANNOT CONTROL THEM.

11/13/2018
Components: POWER TRAIN
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CG3FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN. THE DEALER (BOHN FORD, 3737 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-7000) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/22/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CG9FK******
Summary

VEHICLE WAS BEING DRIVEN ON A TWO-LANE ROAD AT 45 MPH WHEN SUDDENLY THE ENGINE JUST STOPPED WITHOUT BEING ABLE TO EVEN PULL TO THE SIDE OF THE ROAD. I TRADED CARS WITH MY WIFE SO SHE COULD TAKE OUR 6 KIDS HOME. TOWED THE VEHICLE TO A FORD DEALERSHIP WHO DIAGNOSED A FAULTY FUEL PUMP CONTROL MODULE. SAID THIS HAPPENS A LOT. SEVERAL OTHER FORD VEHICLES HAVE BEEN RECALLED FOR THIS REASON BUT NOT THE 2015 TRANSIT.

10/03/2018
Components: ENGINE
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E71F1******
Summary

I WAS AT A RED LIGHT WHEN MY CAR ALL OF A SUDDEN STARTED TO OVERHEAT, THE VEHICLE ONLY HAS 64K MILES ON IT. HAVE KEPT UP WITH MAINTENANCE AND ALL OF THAT. TURNS OUT THE WATER PUMP IS BAD AND WAS LEAKING REALLY BAD. NOT SURE WHY THIS HAPPENED 3 YEAR OLD FORD VAN.

09/26/2018
Components: ENGINE
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM9FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 25 MPH, THE ENGINE MISFIRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF KISSIMMEE (1810 E IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744, (407) 846-6000) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDSHIELD WIPER GROMMET LEAKED ONTO THE ENGINE, WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,435.

08/13/2018
Components: POWER TRAIN
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW2CM4FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHAMALEY FORD, 11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/31/2018
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR1ZM0FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT CALLED TASCA FORD SEEKONK AT 800-737-0435 (LOCATED AT 200 FALL RIVER AVE, SEEKONK, MA 02771) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VIBRATED AND A BANGING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE INSTANTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO FIRST FORD (292 WILLIAM S CANNING BLVD, FALL RIVER, MA 02721, 508-730-1000) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WOULD NOT BE DIAGNOSED RIGHT AWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED FOR PICTURES OF THE FAILURES. THE DEALER DID NOT PROVIDE THE PICTURES AND STATED THAT IT WOULD BE TWO WEEKS BEFORE THE VEHICLE COULD BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.

07/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XM5FK******
Summary

WHILE IM DRIVING IT SHUTS OFF WHILE DRIVING LIKE THE FUEL STOPS GOING TO ENGINE.AND SOMETIMES IT WONT START WHILE STATIONARY.ALL ELETRIC COMES ON BUT JUST TURNS OVER .AGAIN LIKE NO FUEL GOING IN.NOTE I JUST BOUGHT IT 3 MONTHS AGO.STALLS ABOUT 6 TIMES A WEEK .ALMOST GOT HIT BY TRUCKS BECAUSE OF IT

07/20/2018
Components: SEATS
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CM0FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FIFTH ROW SEAT DETACHED FROM THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SANDERS FORD INC., 1135 LEJEUNE BLVD, JACKSONVILLE, NC 28540, (888) 512-4838) WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,455.

07/18/2018
Components: POWER TRAIN
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XV8FK******
Summary

FORD ISSUED RECALL 17S15 ON THE FLEXIBLE DRIVE SHAFT COUPLING, THEIR PERMANENT FIX HAS FAILED ON MY VEHICLE AFTER ONLY 45,000 MILES AND THEY HAVE BEEN NOTIFIED AND ARE REFUSING TO DO ANYTHING ABOUT IT INCLUDING WHAT IS THE RIGHT THING AND ISSUE ANOTHER RECALL. ALSO AS PART OF THE RECALL SERVICE, THEY ARE REMOVING THE HOOPS THAT CATCH THE DRIVE SHAFT WHEN THE COUPLER SEPARATES MAKING THIS AN UNSAFE SITUATION LIKELY TO CAUSE ACCIDENTS. I HAVE ATTACHED A PICTURE SHOWING CRACKS IN MY "PERMANENT FIX" DRIVE SHAFT COUPLER AS WELL AS COPIES OF MY COMMUNICATION WITH FORD AND THEIR REFUSAL TO DO ANYTHING ABOUT IT. FORD SHOULD BE SHUT DOWN FOR KNOWINGLY PUTTING UNSAFE VEHICLES ON THE ROAD. *TT *TR

07/11/2018
Components: SERVICE BRAKES
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XV8FK******
Summary

WHILE AT FORD DEALER FOR CORRECTION OF A SAFETY RECALL ISSUE I REQUESTED THE DEALER TO CHECK VEHICLE OVER AND TO DETERMINE IF MY VEHICLE'S REAR BRAKE CALIPER ANCHOR PLATE OR BRACKEDS WERE INTALLED INCORRECTLY (AS THERE IS/WAS A TSB ISSUED FOR THIS MODEL AND MY VAN WAS INCLUDED. THE TSB # IS 15-0190. INSPECTION OF MY VEHICLE REVEALED THAT MY VEHICLE DOES IN FACT HAVE THIS ABNORMNAL ASSEMBLY (THE RIGHT SIDED BRACKET IS UPSIDE DOWN ON THE LEFT SIDE AND THE LEFT SIDED PLATE IS INSTALLED ON THE RIGHT. BECAUSE MY VEHICLE DOES NOT AT THIS TIME APPEAR TO BE EXHIBITING UNEVEN BRAKE WEAR AND IT HAS 41500 MILES FORD DOES NOT COVER OR REQUIRE A REPAIR AND I WAS TOLD I WOULD NEED TO HAVE A BRAKE JOB DONE AT ESTIMATED COST OF $825 DURING WHICH WOULD ALLOW THE ANCHOR PLATES TO BE CORRECTED. I FEEL THIS TSB SHOULD BE UPGRADED TO A RECALL TO CORRECT THIS MISASSEMBLY WHICH MAY AFFECT THE BRAKE PERFORMANCE OF MY VEHICLE IN THE FUTURE. I WAS TOLD I AM OUT OF WARRANTEE BY TIME AND MILEAGE AND BECAUSE MY VEHICLE HAS NOT YET BEEN EXHIBITING UNEVEN BRAKE WEAR THAT FORD DID NOT HAVE AN OBLIGATION TO FIX IT AS IT INVOLVES A TSB RATHER THAN A RECALL. MY VEHICLE WAS ONE OF THE FIRST BUILT WITH ASSEMBLY DATE 4/2014. I FEEL THAT THIS SHOULD BE MADE A RECALL IF THAT IS WHAT IT WILL REQUIRE TO MAKE FORD CORRECT THIS. I SIMPLY WANT MY VEHICLE PUT TOGETHER THE WAY IT WAS SUPPOSED TO HAVE BEEN AND TO PREVENT BRAKE ISSUES FROM OCCURING.

07/10/2018
Components: STRUCTURE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1YM4FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN THE PASSENGER SIDE SLIDING DOOR WAS LATCHED, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER AND THEY ADVISED THE CONTACT TO CLEAN THE DOOR LATCH, SLIDING DOOR AREA, AND ALL PARTS OF THE DOOR COMPARTMENT. THE CONTACT HEEDED THE ADVICE, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

05/22/2018
Components: STRUCTURE
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR3XM1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE RUNNING BOARDS ON THE VEHICLE WERE TOO NARROW. THE CONTACT FELL OFF THE RUNNING BOARD, BUT WAS UNINJURED. THE DEALER (HOLMES TUTTLE FORD LINCOLN, 660 W AUTO MALL DR., TUCSON, AZ 85705, (866) 930-6255) STATED THAT NO FAILURES WERE FOUND WITH THE RUNNING BOARDS AND OFFERED NO ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/02/2018
Components: STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,SERVICE BRAKES
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTBF4XV3FK******
Summary

2015 FORD TRANSIT. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND REQUESTS VEHICLE BUY-BACK INFORMATION. *LD THE CONSUMER STATED THE VEHICLE DOES NOT HAVE 6 CYLINDERS AND REQUESTED THAT THE DATA ENTRY ERROR BE CORRECTED WITH THE MVA. THE VEHICLE BEGAN TO EMIT AN EXHAUST ODOR, THE ENGINE OCCASIONALLY RUNS ROUGH, THE REAR BRAKES NEEDED TO BE REPLACED, PREMATURELY, AND THE POWER STEERING FAILED. *JS

03/26/2018
Components: SUSPENSION
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1ZGXFK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION. THE DEALER LASCO FORD (2525 OVEN RD, FENTON, MI) WAS NOTIFIED OF THE FAILURE WHERE THEY CONFIRMED THE VEHICLE HAD AN ABNORMAL SHAKE AND THE FAILURE WAS INHERENT TO THAT MODEL. PRIOR TO THE FAILURE, THE DRIVE SHAFT COUPLING WAS REPLACED AT IMLAY CITY FORD (1788 S CEDAR ST, IMLAY CITY, MI). THE CONTACT WAS INFORMED THAT THE FAILURE WAS INHERENT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

03/15/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR3XG3FK******
Summary

ON AN ENTRANCE RAMP TO A HIGHWAY I HEARD A LOUD EXPLOSION FOLLOWED BY WHAT SOUNDED LIKE HEAVY RAIN. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT SMALL FLIP-OUT WINDOW ON THE PASSENGER SIDE CARGO DOOR HAD SHATTERED INTO A MILLION PIECES THAT WERE INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO EVIDENCE THAT THIS DAMAGE WAS CAUSED BY ANYTHING HITTING IT. FOR THIS REASON MY THEORY IS THAT THIS WAS CAUSED BY SOME INTERNAL STRESS CAUSED BY THE DESIGN OR MATERIAL. I WAS THANKFUL THAT THERE WERE NO PASSENGERS THAT MAY HAVE BEEN INJURED BY THE FLYING GLASS. ALTHOUGH I AM STILL COVERED UNDER MY NEW VEHICLE 3 YEAR / 36,000 MILE BUMPER TO BUMPER WARRANTY, FORD HAS REFUSED TO TAKE RESPONSIBILITY FOR THIS DEFECT OR PAY TO REPLACE THIS WINDOW. ALTHOUGH IT IS JUST ABOUT 12"SQUARE, THEY WANT TO CHARGE ME $970 TO REPLACE IT.

01/04/2018
Components: STRUCTURE
Incident Date: 12/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZMXFK******
Summary

WATER LEAK BETWEEN PASSENGER DOOR AND PASSENGER REAR DOOR (DOBLE DOOR)

01/04/2018
Components: POWER TRAIN
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR1ZM1FK******
Summary

OUR TRANSIT VAN HAS HAD A PROBLEM WITH SEVERE VIBRATION IN THE DRIVELINE SINCE ABOUT 25,000 MILES. OUR VAN IS SUBJECT TO RECALL 17S15. WE HAVE HAD THE "TEMPORARY FIX," (THE DRIVELINE FLEXIBLE COUPLING REPLACED) ON OUR VAN TWO TIMES AT YORK'S FORD IN HOULTON, MAINE: JULY 21, 2017 (MILEAGE 28,066) AND AGAIN ON OCTOBER 11, 2017 (MILEAGE 32,787) BUT IT HAS NOT FIXED THE SEVERE DRIVELINE VIBRATION. THE VIBRATION IS WORST AT HIGHWAY SPEEDS (65-73 MPH), AND WHEN GOING UP A HILL OR WHEN ACCELERATING. IT IS SO LOUD THAT IT SHAKES THE WHOLE VAN, MAKING IT IMPOSSIBLE TO HEAR THE RADIO OR HAVE A CONVERSATION. THE SOUND IS A VERY LOW FREQUENCY HUM, LIKE PUTTING YOUR HEAD INSIDE A SUBWOOFER. I WORRY THAT THE VIBRATION IS ALSO DAMAGING OTHER COMPONENTS, SUCH AS THE OUTPUT SHAFT BEARINGS IN THE TRANSMISSION, AND POSSIBLY THE ENGINE. ON NOVEMBER 7, 2017 I TOOK THE VAN TO A FORD DEALER IN INDIANA TO SEE IF THEY COULD FIX THE VIBRATION PROBLEM. THEY DETERMINED THAT THE CARRIER BEARING HOLDING THE DRIVESHAFT WAS LOOSE AND NEEDED TO BE REPLACED, BUT THEY WERE UNABLE TO GET FORD TO OKAY THE REPAIR. I HAVE STOPPED DRIVING THE VAN EXCEPT FOR ESSENTIAL TRAVEL BECAUSE OF THE VIBRATION PROBLEM. FROM WHAT I HAVE GATHERED READING THE FORD TRANSIT USA FORUM, A PERMANENT FIX, INCLUDING A NEW DRIVESHAFT, UNIVERSAL JOINT, AND TRANSMISSION OUTPUT YOKE, HAS BEEN INSTALLED ON MANY OF THE RECALLED VEHICLES, BUT FOR SOME REASON FORD WILL NOT DO IT ON MINE. CAN YOU HELP?

12/13/2017
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2ZM1GK******
Summary

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/09/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2YM1FK******
Summary

SLIDING DOOR ALERT KEEPS GOING OFF. POSSIBLE SENSOR OR LATCH DEFECT. HAPPENS WHILE DRIVING OVER DIPS, BUMPS AND WHILE BRAKING. UNABLE TO READ DASH SYSTEM PANEL WHILE ALERT IS ON. POSSIBLE SAFETY ISSUE, AS CANNOT SEE OTHER ALERTS WHILE THIS ONE IS ON, AS IT REMAINS ON THE ENTIRE TIME I'M DRIVING AND IS A DISTRACTION. POSSIBLE SAFETY ISSUE. CHECK ENGINE LIGHT ON FUEL SYSTEM SENSOR ISSUES. AFTER PUTTING FUEL IN VEHICLE IT HAS TROUBLE RESTARTING, CAUSING ME TO FUEL VEHICLE WHILE STARTED TO REMEDY THIS. POSSIBLE FIRE HAZARD, COULD CAUSE VEHICLE TO CATCH FIRE RESULTING IN EXPLOSION/DEATH.

12/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1ZG9FK******
Summary

THE DRIVE SHAFT THE RECALL HAS BEEN IN PLACE FOR OVER A YEAR. FORD STILL HAS NO FIX I'M TRYING TO SELL THE VEHICLE AND IT'S NOT FAIR FOR FORD NOT TO HAVE S FIX

10/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1YM0FK******
Summary

I AM A NHTSA REGION 10 OFFICE EMPLOYEE. I RENTED A 2015 FORD TRANSIT VAN, LICENSE PLATE #[XXX], FROM ZIPCAR ON 7/25/17 FOR THE ENTIRE DAY FOR A WORK RELATED EVENT. A FELLOW NHTSA STAFF PERSON RAN A VIN CHECK ON THE VEHICLE BY PHONE AND DETERMINED THERE WAS AN OPEN RECALL ON THE VAN. UNFORTUNATELY, I DID NOT WRITE DOWN THE VIN# OF THE SPECIFIC VEHICLE BUT WAS PROVIDED ASSISTANCE FROM NHTSA STAFF TO IDENTIFY THE # AS [XXX] (SEE THE ATTACHED DOCUMENT PROVIDE TO ME BY NHTSA STAFF PERSON, [XXX]). I THEN CONTACTED ZIPCAR AND PUT IN A REQUEST FOR ASSISTANCE, SPENDING TIME ON THE PHONE WITH CUSTOMER SERVICE AGENTS, FIRST A PERSON APPARENTLY BASED IN MEXICO, THEN ANOTHER BASED IN BOSTON. THE LAST PERSON WOULD NOT PROVIDE ME THE NAME OR CONTACT INFORMATION FOR ANY "LOCAL FLEET TEAM" MANAGER THAT WOULD LIKELY BE RESPONSIBLE FOR REPAIR/MAINTENANCE ON THE VEHICLE IN SEATTLE. I DID SPEAK WITH [XXX] (BATCH #[XXX]; HE WOULD NOT PROVIDE ME HIS LAST NAME, BUT GAVE ME HIS BATCH #...AN EMPLOYEE ID#). I HAVE NOT BEEN CONTACTED BY ANY OTHER ZIPCAR REPRESENTATIVES SINCE. I AM CONCERNED THAT ON THE DATE I RENTED THE VEHICLE THERE WERE OPEN, UNMITIGATED RECALLS OF WHICH I WAS NOT MADE AWARE BY ZIPCAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1 FTSW3XV1F******
Summary

CLUSTER HAVE MASSAGE FAULT FILTER IS OVERLOADED. I HAVE CHANGE DPF FILTER AND SENSORS 3 MINES AGO. AND DPF SISTEM IS WORKING PROPERLY NO ANY CODES BUT CLUSTER STILL HAVE A MASSAGE

09/15/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XV1FK******
Summary

EGR COOLER LEAK CHANGING SECOND TIME IN ONE YEAR AND ALSO I HAVE TO CHANGE OIL COOLER. THIS JOBS IS VERY EXPENSIVE.

09/11/2017
Components: POWER TRAIN
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2CM1FK******
Summary

WE CALLED THE SERVICE DEPARTMENT AT CHAPMAN FORD WE PROVIDED THE VIN NUMBER OF OUR VEHICLE AND THE CAMPAIGN NUMBER AND THEY TOLD US THERE WAS NO RECALL ON THIS VEHICLE. FOR THE CAMPAIGN WE WERE REFERRING TO, THEY TOLD US THE PART WOULD HAVE TO BE ORDERED WHICH WOULD TAKE 3 WEEKS. WE SUBSEQUENTLY CALLED ANOTHER DEALER WHO TOLD US THEY COULD DO THE TEMPORARY REPAIR THE NEXT DAY. IT APPEARS TO ME THAT CHAPMAN FORD WAS TRYING TO AVOID DOING THE TEMPORARY REPAIR. THE VEHICLE IS OVER 30K MILES AND ACCORDING TO THE RECALL SHOULD NOT BE DRIVEN UNTIL THE TEMPORARY REPAIR IS DONE, HENCE THE URGENT NEED FOR THE TEMP REPAIR TO BE DONE TIMELY.

08/23/2017
Components: POWER TRAIN
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1ZM9FK******
Summary

LOCAL FORD DEALER STILL DOES NOT HAVE PART REQUIRED FOR SAFETY RECALL NOTICE 17S15 REGARDING CRACKED FLEXIBLE DRIVEWAY COUPLING. THE SAFETY RECALL THAT WENT OUT IN JULY STATED THAT "PARTS FOR THE INTERIM REPAIR ARE CURRENTLY AVAILABLE" YET I HAVE BEEN TOLD ON 2 SEPARATE OCCASIONS BY THE PELLETIER FORD SERVICE MANAGER THAT PARTS HAVE NOT ARRIVED.

08/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR3XM1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 40 MPH, THE INDICATORS ON THE INSTRUMENT CLUSTER BEGAN TO FLASH AND THE VEHICLE BEGAN TO CHIME. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD (HACKENSACK 520 RIVER ST, HACKENSACK, NJ 07601) WHERE IT WAS DIAGNOSED THAT A GPS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD. THE DEALER REVISED THE DIAGNOSIS AND STATED THAT THE ELECTRICAL CLUSTER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AND THE CONTACT NEEDED TO CONTINUE TO WORK WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/18/17*LJ *JS

08/03/2017
Components: STRUCTURE
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1YM3FK******
Summary

STATIONARY VEHICLE; PARKED, DRIVER OUTSIDE VEHICLE WALKED AROUND TO FRONT PASSENGER DOOR; PASSENGER OPENED FRONT PASSENGER DOOR, AND A BREEZE NO MORE GUSTY THAN 1 MPH WAS ALL IT TOOK FOR THE DOOR TO HYPER EXTEND BEYOND HINGE MECHANISM, AND DOOR BROKE ACCESSORY DOOR CLOSING PART, PREVENTING IT FROM TIGHTLY CLOSING AS IT SHOULD. DOOR AJAR ALARM BEEPS, AND THE BODY IS DAMAGED NEAR FENDER OF FRONT PASS WHEEL. EXTREMELY DANGEROUS AND POORLY MADE PART; IF FORD DOOR CAN BREAK EASILY, I. A BREEZE, THEY ARE UNFIT FOR THE GENERAL PUBLIC TO DRIVE THEM UNLESS ON CERTAIN DAYS OF SPECIFIC WEATHER OR CLIMATE PATTERNS ARE PREDICTABLE. DEALERSHIP REFUSED RESPONSIBILITY AND TOLD ME TO "TAKE IT TO A BODY SHOP WHERE THEY DEAL WITH BODY DAMAGE." FORD WAS NOT INTERESTED IN FURTHER COMMUNICATIONS. AUTO SHOP ESTIMATES $1100 FOR A NEW DOOR.

07/29/2017
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XG6FK******
Summary

I HAVE 2 TRANSIT VAN BOTH BRAKE WEAR AROUND 18000 N WHEN WEAR GO RIGHT TO THE MATEL AND BRAKE AND ROTOR GET HOTTER THAN NORMAL TAKE TO MANY PRIVATE MECHANICS THEY ARE SAY BRAKE UNDER SIZE OR DESIGN ISSUE

07/14/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XV0FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO FOX FORD MAZDA (3560 28TH STREET GRAND RAPIDS MI, 49512 PHONE: (616-956-5511)) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE FUEL INJECTOR AND FUEL TANK. THE FUEL INJECTOR, FUEL PUMP, AND FUEL FILTER WERE REPLACED AND THE FUEL TANK WAS CLEANED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

07/14/2017
Components: SERVICE BRAKES
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE2YM8FK******
Summary

OUR DRIVER WAS DRIVING ON THE BELTWAY WHEN HIS BRAKES LOCKED UP ON HIM. WE DROPPED IF OFF TO THE SHOP TO HAVE A LOOK AND FOUND THE RIGHT REAR CALIPER WAS FAULTY. SINCE WE WERE UNABLE TO GET THE TRUCK TO THE DEALER ( THE TRUCK IS STILL UNDER WARRANTY). WE HAD THE SHOP REPLACE THE FAULTY CALIPER. SO WE COULD GET THE TRUCK BACK ON THE ROAD. NOW I NEED TO KNOW WHY THIS IS NOT A RECALL "BRAKES" ARE CERTAINLY A SAFETY ISSUE! AND HOW DO I GO ABOUT TRYING TO GET REIMBURSED FOR THE CHARGES FOR THIS?

07/03/2017
Components: POWER TRAIN
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR1ZM9FK******
Summary

DRIVESHAFT FLEXIBLE COUPLING REPLACEMENTTHE FLEXIBLE COUPLING BETWEEN THE TRANSMISSION AND DRIVESHAFT IN CERTAIN 2015 TO 2017 TRANSIT VEHICLES MAY PREMATURELY DETERIORATE AND CRACK WITH INCREASING MILEAGE. A CRACKED FLEXIBLE COUPLING WILL RESULT IN AN OVERT MOANING NOISE FROM UNDERNEATH THE VEHICLE, ALONG WITH TACTILE VIBRATION. CONTINUED DRIVING WITH A CRACKED FLEX COUPLING MAY CAUSE SEPARATION OF THE DRIVESHAFT, RESULTING IN A LOSS OF MOTIVE POWER WHILE DRIVING, OR UNINTENDED VEHICLE MOVEMENT IN PARK WITHOUT THE PARKING BRAKE APPLIED. IN ADDITION, SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION CAN RESULT IN SECONDARY DAMAGE TO SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES.

05/24/2017
Components: POWER TRAIN
Incident Date: 05/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE2CMXFK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND A LOUD NOISE WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED AND FRACTURED INTO PIECES, WHICH DESTROYED THE COOLANT LINES AND THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER LOCATED ON 16005 VALLEY BLVD, FONTANA, CA 92335 AT PHONE NUMBER: 888-266-0257, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE DRIVELINE COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PAY $2,500, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE BALANCE. CASE NUMBER: CAS12332825 WAS PROVIDED. THE FAILURE MILEAGE WAS 134,067.

05/24/2017
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 11/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE2CM8FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.

03/08/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR1CV2FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE TAILPIPE EXIT WAS IMPROPERLY PLACED WHICH CAUSED AN ABNORMAL DIESEL FUEL ODOR WHEN LOADING THE VEHICLE. THE CONTACT STATED DUE TO THE ODOR IT CAUSED THEM TO FEEL NAUSEOUS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.

01/25/2017
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FBAX2CG7FK******
Summary

THIS VEHICLE, ALONG WITH EXPLORERS AND TRANSIT CONNECTS, HAS DAY RUNNING LIGHTS (DRLS) THAT ARE BRIGHT ENOUGH TO ACT AS HEADLIGHTS. IN ADDITION, THE GAUGE CLUSTER IS ALWAYS ILLUMINATED, WHICH DOESN'T ALERT THE DRIVER TO THE FACT THAT THE TAILLIGHTS ARE OFF, DECREASING NIGHTTIME VISIBILITY. THE OLDER GAUGE CLUSTERS WERE BETTER. THIS IS NOT A SPECIFIC INCIDENT, BUT A DESIGN FLAW.

12/16/2016
Components: POWER TRAIN
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XG7FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND DAMAGED THE TRANSMISSION. IN ADDITION, THE TECHNICIAN STATED THAT THE DRIVESHAFT WRAPPED AROUND THE BRAKE LINE. THE TECHNICIAN STATED THAT ALL THE BRAKE LINES, THE TRANSMISSION, THE REAR END DIFFERENTIAL, AND THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,533. UPDATED 04/11/17LJ *CN

12/13/2016
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTBW3XG7FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVESHAFT FRACTURED AND CAUSED DAMAGE TO THE TORQUE CONVERTER AND THE BRAKE LINES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONTACT STATED THAT THE DEALER REPLACED THE TRANSMISSION, THE TORQUE CONVERTER AND ALSO THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,522.

11/17/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FDWS8ZV8FK******
Summary

DEALER IS TELLING ME WE HAVE METAL THROUGH THE ENTIRE FUEL SYSTEM BECAUSE THE PUMP WAS FAILING AND THAT WE MUST HAVE PUT BAD GAS IN THE VAN..THEY WANT TO REPLACE THE FUEL RAIL AND TUBES, PUMP,COOLER ,INJECTORS AND DROP AND CLEAN THE FUEL TANK.PRETTY MUCH WORD FOR WORD WHAT THE RECALL IS ON SOME OTHER 2015 TRANSIT VANS WITH THE SAME MOTOR

11/15/2016
Components: POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTDW3XM0FK******
Summary

FORD TRANSIT WITH WAS GOING DOWN A STRAIGHT FOUR-LANE HIGHWAY AT 65 MILES PER HOUR WHEN WITHOUT WARNING THE FLANGE ON THE DRIVE SHAFT CAME APART. DRIVER HEARD WHAT SOUNDED LIKE A SMALL EXPLOSION. THE BRAKE LINES WERE BLOWN OFF, THE FUEL LINE WAS DAMAGED, THE DRIVE SHAFT WAS BROKEN, AND A HOLE WAS BLOWN INTO THE TRANSMISSION CASE. DRIVER HAD NO BRAKES, THE DRIVE SHAFT WAS SEPARATED FROM THE REAR WHEELS, AND TRANSMISSION COULD NOT BE DOWN SHIFTED. ENGINE REMAINED ON AND SHE WAS ABLE TO STEER. THERE WAS NO TRAFFIC NEAR HER OR AROUND HER AT THE TIME. ROAD WAS STRAIGHT. DRIVER PUT HAND ON EMERGENCY BRAKE INCASE SOME ONE PULLED IN FRONT OF HER AND COAST TWO MILES TO A STOP.

11/14/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: NM0GS9F7XF1******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/13/2016
Components: AIR BAGS,SEAT BELTS,STRUCTURE,SEATS
Incident Date: 11/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FBZX2ZM3FK******
Summary

I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/13/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1CMXGK******
Summary

VEHICLE FAILS TO START POST FUELING, DRIVER MUST WAIT AND ATTEMPT TO RESTART. THIS MAKE TAKE SEVERAL ATTEMPTS. WE HAVE SEVERAL OF THESE VEHICLE AND THEY ARE ALL EXPERIENCING THE SAME ISSUE.

10/08/2016
Components: SERVICE BRAKES
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTYR1YG0FK******
Summary

I WAS GETTING THE TIRES ROTATED AND THE AUTO TECH SAID THE REAR BRAKE PADS WERE DANGEROUSLY THIN. THE FRONT PADS WERE FINE. I INSTRUCTED THE TECH TO REPLACE THE REAR PADS. THE MANAGER CAME IN AND SAID THE RIGHT REAR CALIPER WAS FROZEN AND WAS LEAKING BRAKE FLUID. THE VAN HAS 38,000 MILES ON IT.

10/06/2016
Components: POWER TRAIN
Incident Date: 08/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW2XM6FK******
Summary

62 MPH ON CRUZ HWY 501 THE FLANGE ON THE BACK OF THE TRANSMISSION SNAPPED THE DRIVE SHAFT WAS FREE SPINNING. RIPPING BRAKE LINES OUT AND KILLING THE MOTOR,WAS ABLE TO STOP USING PARKING BRAKE.THIS IS THE THIRD TRUCK IN MY TERMINAL THIS HAS HAPPENED TO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT.

09/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/12/2016
Crash: No
Fire: No
Summary

I PURCHASED A 2015 FORD TRANSIT 350 XLT 15 PASSENGER VAN EXACTLY TWO WEEKS AGO. THE VAN HAS 30,000 MILES AND CAME WITH OEM CONTINENTAL 235/65 R16 VANCO FOUR SEASON TIRES. LAST WEEK I NOTICED A "CHUNK" OF RUBBER MISSING FROM THE DRIVER SIDE FRONT TIRE (LOCATED ON TREAD, OUTER LUG). THE CHUNK IS AROUND 1/2 TO 3/4 INCH IN WIDTH AND CONSIDERABLY DEEP. TWO DAYS AGO I NOTICED A VERY LARGE CHUNK OF TREAD MISSING ON THE PASSENGER SIDE REAR TIRE. THIS PARTICULAR AREA IS 1 1/2 TO 1 3/4 INCH WIDE AND SO DEEP, I CAN SEE NYLON CORDS. AT THIS POINT, I NOTIFIED CONTINENTAL AS I HAVE NEVER SEEN TIRES IN THIS CONDITION WITH ONLY 30,000 MILES. THE TIRES WERE MANUFACTURED IN WEEK 38, 2014. I HAVE A LARGE FAMILY AND DO NOT FEEL SAFE DRIVING ON THESE TIRES. CONTINENTAL WILL NOT HONOR THE WARRANTY AS I'M NOT THE ORIGINAL OWNER. I WANTED TO WRITE TO MAKE FOLKS AWARE OF THIS ISSUE, JUST IN CASE THERE HAVE BEEN OTHER REPORTS FOR THIS SPECIFIC TIRE LINE.

09/13/2016
Components: POWER TRAIN
Incident Date: 08/31/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT RENTED A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.

09/12/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,TRACTION CONTROL SYSTEM
Incident Date: 05/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1ZM9FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

09/08/2016
Components: WHEELS,SERVICE BRAKES
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XG1FK******
Summary

COMPANY OWNS TWO FORD TRANSITS-SAME ISSUES ON BOTH FOUR TIMES IN FOR REPAIRS FOR SAME PROBLEMS SINCE SPRING BRAKES REPLACED, BROKEN CALIPERS, BROKEN CALIPER BOLTS, TWICE BROKEN AXLES

09/06/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTNR2CM4FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. SHORTLY AFTER, THE FUEL ODOR RETURNED INSIDE THE VEHICLE. THE ODOR MADE THE CONTACT NAUSEAS AND DIZZY. THE CONTACT WAS CONCERNED ABOUT TOXIC POISONING FROM THE FUMES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

07/27/2016
Components: SEAT BELTS,WHEELS
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

SEAT BELTS AND REAR AXLE WERE RECALLED ON THIS VEHICLE SIX MONTHS AGO, AND THE DEALERSHIP CLAIMS THEY CAN NOT GET PARTS TO FIX THESE. THESE ARE MAJOR SAFETY ISSUES, AND SHOULD BE ATTENDED TO IN A MUCH MORE TIMELY FASHION THAN SIX MONTHS. I HAVE CONSISTENTLY CALLED FOR THESE CAN THEY TELL ME THEY CANT GET PARTS TO FIX THESE.

04/18/2016
Components: TIRES
Incident Date: 03/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FTSW3XG2FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT EQUIPPED WITH HANKOOK DYNAPRO TIRES, SIZE: 235/65R/16 (NA). THE CONTACT OBSERVED THAT THE TREAD ON THE FRONT PASSENGER SIDE TIRE WAS SEPARATING AND THE INNER SIDEWALL WAS SEPARATING ON THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD AND SIDEWALL FAILED. THE TIRES WERE ROTATED AND THE TWO REPLACEMENT TIRES WERE PLACED ON THE FRONT OF THE VEHICLE, AND THE USED TIRES WERE PLACED ON THE REAR. WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE TIRE WAS BLISTERING AND THE INNER SIDEWALL ON THE REAR PASSENGER SIDE TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRES WERE BLISTERING AND THE INNER SIDEWALL SEPARATED. THE TIRES WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 29,965.

09/25/2015
Components: STEERING,POWER TRAIN,WHEELS
Incident Date: 08/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FTNE1YM1FK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

08/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/13/2015
Crash: No
Fire: No
Summary

CPSC: I1550045A. FORD SYNC WITH MYFORD TOUCH. CONSUMER STATED THAT THE SYSTEM WAS NOT COMPATIBLE WITH THE COMMERCIAL VEHICLE HE WAS DRIVING. *LN

07/14/2015
Components: STRUCTURE
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FBZX2YM7FK******
Summary

SHUTTLING EMPLOYEES; REPEATEDLY NEEDED TO GET OUT AND PHYSICALLY CAUSE THE REAR LATCH ON THE SLIDING REAR PASSENGER DOOR TO CATCH. WOULD NOT REGULARLY CATCH WITH NORMAL CLOSING OF DOOR. WARNING ON DASH WOULD ILLUMINATE, BUT TRACK WAS APPARENTLY MISALIGNED.

05/06/2015
Components: VISIBILITY/WIPER
Incident Date: 05/01/2015
Crash: No
Fire: No
Summary

THE RIGHT SIDE MIRROR DESIGN ON THIS VAN IS THE WORST I HAVE EVER ENCOUNTERED. THE UPPER PART OF THE MIRROR MAGNIFIES YOUR VIEW WHILE THE LOWER REDUCES IT. IT TAKES GREAT CONCENTRATION TO MAKE A SAFE LANE CHANGE WHEN MOVING TO THE RIGHT. THE POOR DESIGN OF THIS MIRROR IS GOING TO CAUSE ACCIDENTS. THE DESIGN NEEDS TO BE INVESTIGATED AND A DIRECTIVE TO FORD SHOULD BE ISSUED TO RECALL AND FIX THE MIRRORS. THIS VAN IS OWNED BY ENTERPRISE RENTAL CARS. WE USE IT AS OUR VAN POOL VEHICLE. *TR

02/25/2015
Components: SUSPENSION
Incident Date: 02/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMZK1YMXFK******
Summary

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED AT A HIGH RATE OF SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

26 Recalls

for 2015 FORD TRANSIT
06/08/2014
CAMPAIGN NUMBER: 14V482000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
A brake fluid leak may lengthen the distance needed to stop the vehicle. If both of the rear brake junctions leak, there may a complete loss of braking. Either of these scenarios increase the risk of a crash.
Campaign Number: 14V482000
Manufacture: Ford Motor Company
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Summary

Ford Motor Company (Ford) is recalling certain model year 2015 Transit vehicles manufactured April 3, 2014, to May 27, 2014. Brake fluid may leak from the brake hose/caliper junctions at the rear of the vehicle.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/08/2014
CAMPAIGN NUMBER: 14V483000
STRUCTURE:BODY:DOOR
A sliding door without the epoxy reinforcement has an increased potential of unlatching in certain side impact crashes. A door that unlatches may open, allowing for a vehicle occupant to be ejected in a crash, increasing the risk of injury.
Campaign Number: 14V483000
Manufacture: Ford Motor Company
Components: STRUCTURE:BODY:DOOR
Summary

Ford Motor Company (Ford) is recalling certain model year 2015 Transit cargo vans without rear seating positions manufactured March 12, 2014, to June 24, 2014 and equipped with windowless sliding doors. The affected vehicles may have been manufactured without the epoxy reinforcement on the windowless sliding doors.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05/11/2014
CAMPAIGN NUMBER: 14V708000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
A separation of the fuel filter from the cross member will disrupt distribution of fuel to the engine, thereby inducing an engine stall. An unexpected engine stall while driving increases the risk of a crash.
Campaign Number: 14V708000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
Summary

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Transit vehicles manufactured July 28, 2014, to August 7, 2014. In the affected vehicles the fuel filter bracket mounting may detach from the frame cross member over time.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/06/2015
CAMPAIGN NUMBER: 15V402000
SEAT BELTS
In the event of a safety issue with the affected seat belts, the vehicle owner may not be able to identify the seat belt if the seat belt label does not include a date of manufacturer.
Campaign Number: 15V402000
Manufacture: Ford Motor Company
Components: SEAT BELTS
Summary

Ford Motor Company (Ford) is recalling certain model year 2015 Transit vehicles manufactured March 1, 2015, to April 10, 2015. The affected vehicles may have been built with seat belt assemblies that have seat belt labels that are missing the required belt model and model year and instead state "prototype sample." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209, "Seat Belt Assemblies."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

22/12/2015
CAMPAIGN NUMBER: 15V865000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
A loss of drive power or vehicle rollaway after being parked can increase the risk of a vehicle crash.
Campaign Number: 15V865000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Transit vehicles manufactured May 1, 2015, to June 26, 2015, and equipped with dual rear wheels. The affected vehicles have a left or right rear axle drive shafts that may fracture, resulting in loss of drive power. Additionally, the vehicle may unexpectedly roll if it is parked without the parking brake applied.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/02/2016
CAMPAIGN NUMBER: 16V111000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
An unlatched seat belt increases the risk of injury to the occupant in the event of a crash.
Campaign Number: 16V111000
Manufacture: Ford Motor Company
Components: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04/04/2016
CAMPAIGN NUMBER: 16V188000
AIR BAGS:SIDE/WINDOW
A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.
Campaign Number: 16V188000
Manufacture: Ford Motor Company
Components: AIR BAGS:SIDE/WINDOW
Summary

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/05/2016
CAMPAIGN NUMBER: 16V331000
EQUIPMENT ADAPTIVE/MOBILITY
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Campaign Number: 16V331000
Manufacture: National Van Builders, Inc.
Components: EQUIPMENT ADAPTIVE/MOBILITY
Summary

National Van Builders, Inc. (National Van) is recalling certain model year 2015 Ford Transit vehicles manufactured July 1, 2015, to October 30, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/05/2016
CAMPAIGN NUMBER: 16V350000
EQUIPMENT ADAPTIVE/MOBILITY
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Campaign Number: 16V350000
Manufacture: New England Wheels
Components: EQUIPMENT ADAPTIVE/MOBILITY
Summary

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/08/2016
CAMPAIGN NUMBER: 16V618000
FUEL SYSTEM, DIESEL
If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.
Campaign Number: 16V618000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, DIESEL
Summary

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/06/2017
CAMPAIGN NUMBER: 17V408000
POWER TRAIN:DRIVELINE:DRIVESHAFT
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Campaign Number: 17V408000
Manufacture: Ford Motor Company
Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary

Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

23/10/2017
CAMPAIGN NUMBER: 17V668000
ELECTRICAL SYSTEM:WIRING
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Campaign Number: 17V668000
Manufacture: Ford Motor Company
Components: ELECTRICAL SYSTEM:WIRING
Summary

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

30/04/2018
CAMPAIGN NUMBER: 18V275000
ELECTRICAL SYSTEM:WIRING
An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Campaign Number: 18V275000
Manufacture: Ford Motor Company
Components: ELECTRICAL SYSTEM:WIRING
Summary

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/11/2018
CAMPAIGN NUMBER: 18V782000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 18V782000
Manufacture: National Van Builders, Inc.
Components: SEATS
Summary

National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/02/2019
CAMPAIGN NUMBER: 19V103000
POWER TRAIN:DRIVELINE:DRIVESHAFT
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Campaign Number: 19V103000
Manufacture: XL Hybrids INC
Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/03/2019
CAMPAIGN NUMBER: 19V183000
EQUIPMENT ADAPTIVE/MOBILITY
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Campaign Number: 19V183000
Manufacture: Fenton Mobility Products, Inc.
Components: EQUIPMENT ADAPTIVE/MOBILITY
Summary

Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/03/2019
CAMPAIGN NUMBER: 19V205000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V205000
Manufacture: Quality Van Sales, Inc.
Components: SEATS
Summary

Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. Please provide the following information:

22/03/2019
CAMPAIGN NUMBER: 19V229000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V229000
Manufacture: TransitWorks
Components: SEATS
Summary

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/03/2019
CAMPAIGN NUMBER: 19V238000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V238000
Manufacture: Vantage Mobility International, LLC
Components: SEATS
Summary

Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/03/2019
CAMPAIGN NUMBER: 19V247000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V247000
Manufacture: Cabot Coach Builders inc DBA Royale
Components: SEATS
Summary

Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03/04/2019
CAMPAIGN NUMBER: 19V271000
EQUIPMENT ADAPTIVE/MOBILITY
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Campaign Number: 19V271000
Manufacture: Mobility Specialists, Inc.
Components: EQUIPMENT ADAPTIVE/MOBILITY
Summary

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/04/2019
CAMPAIGN NUMBER: 19V313000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V313000
Manufacture: Mobility Transportation Services
Components: SEATS
Summary

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/04/2019
CAMPAIGN NUMBER: 19V329000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V329000
Manufacture: Fenton Mobility Products, Inc.
Components: SEATS
Summary

Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

29/04/2019
CAMPAIGN NUMBER: 19V333000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V333000
Manufacture: New England Wheels
Components: SEATS
Summary

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/10/2019
CAMPAIGN NUMBER: 19V767000
POWER TRAIN:DRIVELINE:DRIVESHAFT
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
Campaign Number: 19V767000
Manufacture: Ford Motor Company
Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary

Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/08/2021
CAMPAIGN NUMBER: 21V631000
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
Campaign Number: 21V631000
Manufacture: Ford Motor Company
Components: PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Summary

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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