EN

2015 Infiniti QX80 SUV AWD

1
Recalls
8
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

8 Complaints

for 2015 INFINITI QX80
12/21/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE0F9******
Summary

I purchased a 2015 Infiniti QX80 on March 31, 2021. Since the purchase, I have only driven it approximately 6,000 miles and the check engine light has already come on. I took it to the dealership and they stated that both Catalytic Converters need to be replaced. This vehicle is only 6 years old; it should not need both Catalytic Converters replaced. Upon research, I discovered that there was a recall on 11/28/2014 for certain 2014-2015 Infiniti Q80 vehicles. My vehicle was not part of this recall, however, I know it should have been because I believe this is the reason for the Catalytic Converter failures on my car. Recall Fuel system, gasoline Recall date 2014-11-28 Recall no. 14V683000

04/29/2021
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE7F9******
Summary

TL* THE CONTACT OWNS A 2015 INFINITI QX80. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP SIGN, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY TO INSPECT THE VEHICLE BUT FOUND NO ISSUES. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL CAP HAD DISINTEGRATED WHICH CAUSED METAL FRAGMENTS TO ENTER THE ENGINE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

09/26/2019
Components: ENGINE
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF7F9******
Summary

FIRST I WANT TO MAKE IT CLEAR THAT I LOVE MY VEHICLE, HOWEVER IT HAS AN ISSUE WITH STARTING THE ENGINE OCCASSIONALY. IN THE BEGINNING I WAS BLAMING IT ON THE BATTERY, I HAD THAT CHECKED SEVERAL TIME AND ALL SEEMED TO BE OK? AFTER SEVERAL TIMES OF THIS HAPPENING I DECIDED I WAS LOSING CONFIDENCE IN THE TESTING AND I PURCHASED A NEW BATTERY. THAT SEEMED TO TAKE CARE OF THE PROBLEM FOR 10 MONTHS, WHEN IT STARTED AGAIN AND HAS HAPPENED 3 TIMES SINCE. I HAD A FRIEND JUMP START ME AND I DROVE STAIGHT TO THE DEALERSHIP I HAD PURCHASED THE VEHICLE AND BATTERY FROM. IT WAS AGAIN TESTED AND NOTHING SHOWED? I LEFT IT OVER THE WEEKED AND IT WAS CHECKED AND TESTED AGAIN ON MONDAY I PICKED IT UP AFTER WORK AND THEY HAD NOT BEEN ABLE TO FIND ANYTHING WRONG, THEREFORE I TOOK IT HOME. THIS WAS JULY 27TH AND THIS PAST FRIDAY SEPT.20TH IT HAPPENED AGAIN? I HAD ANOTHER JUMP START DROVE HOME, AS THE DEALERSHIP WAS NOT OPEN. WHEN I GOT TO MY HOUSE I TURNED OFF THE ENGINE AND TRIED TO START IT AND IT FIRED RIGHT BACK UP? I'M JUST HOPING THERE IS SOMEONE OUT THERE THAT CAN GIVE ME A HINT AT WHAT COULD BE CAUSING THIS? THANKS IN ADVANCE FOR ANY THOUGHTS. THIS HAS ONLY HAPPENED WHEN THE VECHICLE IS IN AN STATIONARY OFF POSITION.

04/30/2018
Components: SERVICE BRAKES
Incident Date: 02/09/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JN8AZ2NE7F9******
Summary

I WAS DRIVING DOWN BACK STREET AND APPLIED BRAKES DUE TO A STOP SIGN AHEAD OF ME AND MY VEHICLE DID NOT STOP. I WAS IN TOTAL SHOCK AT THE TIME OF THE ACCIDENT AND COULD NOT BELIEVE I REAR ENDED ANOTHER VEHICLE. THE DATE OF THE ACCIDENT WAS 2/9/2018. AFTER SPEAKING WITH TWO OF MY OTHER FRIENDS WEEKS LATER. MY FRIEND THAT OWNER A NISSAN MURANO REAR ENDED ANOTHER CAR WHEN SHE APPLIED THE BRAKES. MY OTHER FRIEND WHO OWNS AN INFINITY HAD HER VEHICLE IN THE SHOP FOR BRAKING PROBLEMS. TO ME THIS SEEMS A LITTLE IRONIC IF YOU ASK ME. *DSY

09/02/2016
Components: POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF8F9******
Summary

THIS VEHICLE HAS AN ISSUE WITH UNCONTROLLED ACCELERATION WHEN I FIRST TAKE OFF. WITH MY BRAKE PEDAL APPLIED THE ENGINE RPM IS APPROX. 550, WHICH IS IN SPECS. AS SOON AS I RELEASE THE BRAKES THE RPM JUMPS TO 1100 RPM AND THE VEHICLE TAKES OFF ON IT'S ON. MY VEHICLE HAS BEEN TO THE DEALER TWICE FOR THIS PROBLEM AND THEY SAY THEY CAN'T HELP ME, MY FIRST EXPERIENCE I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME. THIS AN ISSUE THAT NEEDS ADDRESSED. STREET CONDITIONS, WEATHER CONDITIONS DON'T MAKE A DIFFERENCE, AND HAS DONE IT SINCE I PURCHASED IT.

08/19/2015
Components: AIR BAGS
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE2F9******
Summary

PICKED UP THE VECHICLE ON THE AFTERNOON OF JUNE 23 2015. ON THE WAY HOME THE AIR BAG WARNING LIGHT FLASHED SO WE RETURNED TO THE DEALERSHIP. THEY DID SOMETHING AND STTED IS WAS ALOOSE WIRE. NEXT DAY (ON A TRIP) THE AIR BAG LIGHT STARTED FLASHING AGAIN. RETURNED THE VECHICLE TO THE DEALER FOR THREE DAYS AND WAS TOLD SOME PARTS WERE REPLACED. TWO DAYS LATER AIR BAG LIGHT WAS ON AGAIN. RETURNED TO THE DEALER (THIRD TIME) THEY COULD NOT FIND DETAIL OF FAULT EVEN THOUGH THE LIGHT WAS OBVIOUSLY FLASHING. THEY SAID THEY WOULD CONTACT INFINITY AND GET TECHNICAL HELP BUT THAT THE VEHICLE WAS SAFE. AFTER THREE DAYS I AGAIN CALLED AND THEY SAID THEY WERE STILL WAIYING FOR A CALL BACK BUT TO BRING THE VECHICLE IN. THIS WAS ON AUGUST 13 2015 IT IS NOW AUGUST 19 AND MY VECILE IS STILL AT THE SHOP.

05/12/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE7F9******
Summary

DRIVING DOWN A CITY STREET AT ABOUT 25-30 MPH WITH NO CARS IN CLOSE PROXIMITY IN FRONT OF VEHICLE. HEARD THREE QUICK BEEPS AND THEN THE CAR SUDDENLY STOPPED IN THE MIDDLE OF THE STREET. MOVED FOOT FROM GAS PEDDLE TO THE BRAKE TO FIND THE BRAKE TO THE FLOOR. NO INJURIES OR DAMAGE WAS SUSTAINED. THE VEHICLE WAS DRIVEN DIRECTLY TO THE DEALER WHERE THEY CAN NOT DUPLICATE THE PROBLEM. INFINITI CONSUMER AFFAIRS DEPARTMENT WAS CONTACTED. THEY AGREED WITH DEALER THAT IT COULD NOT BE DUPLICATED. COULD NOT TELL US IF SIMILAR COMPLAINTS HAVE BEEN FILED REGARDING THE FEB SAFETY FEATURE OF THE QX80. *TR

05/12/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE7F9******
Summary

I WAS A PASSENGER IN MY INFINITI QX80 GOING ABOUT 25 +/- . THERE WERE 3 BEEPS AND THE CAR SUDDENLY BREAKED ON ITS OWN IN THE MIDDLE OF THE STREET. I LOOKED UP TO FIND NOTHING IN FRONT OF US. THE DRIVER SAID THE CAR BREAKED SUDDENLY ON ITS OWN! HER FOOT WAS ON THE GAS PEDDLE AND WHEN SHE REACTED BY GOING FOR THE BREAK IT WAS ALREADY TO THE FLOOR. THERE WAS ABSOLUTELY NO REASON FOR THIS EMERGENCY COLLISION FEATURE TO GO OFF. LUCKILY THERE WAS NO ONE CLOSE ENOUGH BEHIND US TO REAREND US, ALTHOUGH I'M CERTAIN THE DRIVER WONDERED WHY WE SLAMMED ON OUR BREAKS IN THE MIDDLE OF THE STREET. THANKFULLY WE HAD ALREADY GOT OFF OF I80 WHERE OUR SPEEDS RANGED UP TO 70 MPH. THE DEALERSHIP CURRENTLY HAS THE CAR AND CLAIMS THEY CAN NOT FIND ANY ISSUES, I'M FEARFUL OF GETTING BEHIND THE WHEEL AND TAKING ANY CHANCES OF IT HAPPENING AGAIN. THE GENERAL MANAGER ASKED IF IT WERE RAINING HARD WHEN THE INCIDENT OCCURRED.....THIS MAKES ME EVEN LESS CONFIDENT IN THIS SAFETY FEATURE. THE OTHER SUGGESTION WAS AN OBJECT IN THE ROAD. IF THE FEB IS ET OFF BY RAIN OR A SMALL OBJECT IN THE ROAD THAT IS NOT VISIBLE TO THE EYE, THAT IS NOT A SAFETY FEATURE,

1 Recalls

for 2015 INFINITI QX80
28/11/2014
CAMPAIGN NUMBER: 14V683000
FUEL SYSTEM, GASOLINE
A fuel leak in the presence of an ignition source could cause a vehicle fire.
Campaign Number: 14V683000
Manufacture: Nissan North America, Inc.
Components: FUEL SYSTEM, GASOLINE
Summary

Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. This is an expansion of recall 12V-069

Get started for free

Get a free preview of the report