2015 Jeep Cherokee SUV 2WD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
Rollover Risk: 17.4%
1389 Complaints
July 2021. 28,000 miles! Service 4WD light went on. My 4WD stopped working. Jeep Service said we needed new PTU. Expensive! Cannot afford to fix this. I am afraid to drive in the snow without 4WD.
I’m following up from my previous complaint #11446148. They replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. While at the dealership, we were told the Powertrain Control module needed a reprogram per recall W20. Now the dealership is saying the traction and ABS lights are on and the ABS module won’t recognize the VIN number. This is a 2015 jeep. There is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. The pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. Please investigate these issues. My car has been in the shop since October 19, 2021 which is almost 4 months. These repairs are extreme for a 6 year old vehicle.
I keep getting a "service shifter" alarm intermittently. When this happens it kills my speedometer, and disables the different drive modes available to me. Repairs have been unable to locate the fault, nor has the dealer any good reasoning why. Alarm will go away if I pull over, shut off the car, and open the door. Upon restarting the car it usually goes away for a day or more, but it always comes back. It seems to be worse when it gets colder, and the car has been running longer.
Transmission will lag, it will jump when you step on accelerator.
My PTU failed. I was at a stop sign when my vehicle went into neutral and refused to move. It did finally shift into 4wd and the svc 4wd light came on. I am told this is not covered by the previous PTU recall by Jeep.
The contact owns a 2015 Jeep Cherokee. The contact stated that her vehicle showed no failures until she was asked to take the vehicle to the dealer to be repaired under NHTSA Campaign Number: 20V343000 (Power Train). The contact stated that a week after picking up her vehicle from the dealer while driving at approximately 40 MPH, the vehicle failed to accelerate as needed with several unknown warning lights illuminated. The vehicle was restarted and driven to the dealer. The contact stated that the vehicle had been taken back to the same dealer three times within three weeks for the same failure. The contact was informed that the mechanic was unable to determine the cause of the failure. Additionally, the contact was informed that the vehicle was no longer under warranty. The manufacturer was contacted and informed of the failure and a complaint was filed. The contact was awaiting a resolution from the manufacturer. The approximate failure mileage was 175,000.
The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The vehicle was able to restart the vehicle. The failure recurred multiple times. The contact mentioned that the "Stop/Start function won't work" warning message illuminated. The contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to an auto shop. The dealer was not notified of the failure and the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 35 MPH, the service 4-wheel drive warning message was displayed. The vehicle was taken to a local dealer where it was diagnosed with needing the PTU replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.
Loss of power to all things electrical 10/10/2022. My son was left stranded in Memphis as a result, leaving him in a dangerous situation. The car was towed to a jeep/Chrysler dealership in collierville, TN on 10/19/2021. I’ve attached the invoices below and of the parts they’ve replaced. Before beginning work the dealership was unable to release the emergency brake x 2 days. It’s is January 4, 2022 & the car is still at the dealership still with no power. Their next suggested part is an ignition switch that is on back order. I’ve read several other reports concerning power loss abruptly in the jeep 2015 model. There were no warning lamps or symptoms of failure preceding the incident. Please evaluate the volume of complaints associated with this particular problem as I’ve read 100s of similar issue with this model vehicle.
Screen said Service Shifter while driving, all gears lit up red.
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the transmission shifter warning message appearing on the instrument panel. Initially, the contact had the vehicle towed to an independent mechanic who performed minor repairs to the vehicle; however, the failure persisted. The contact took the vehicle to another independent mechanic where they diagnosed the vehicle with a defective shifter cable alignment. The dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at speeds of 20 to 35 MPH, the vehicle would jolt when changing from 2nd to 3rd gear. Also, when the failure occurred the vehicle would not properly accelerate. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact also indicated that while in park, with or without the parking brake set, the vehicle rolled away. The cause of the failure was not determined. The manufacturer was also notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V529000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 83,000.
After completing NHTSA 20V-343 on June 11, 2020 we are now experiencing loss of the 4WD system. This is known with 2014-2017 Jeep Cherokees that did not have their PTUs replaced but just flashed after damage may have already occurred to the splines. The dealer did not inspect the PTU, they only reprogrammed the DTCM. I am confident in my research and vehicle inspection that replacing the PTU will restore the 4WD system and eliminate the C14A7-97 DTC. Reprogramming a computer will not remove any physical damage already done within the drive train system.
Looked into the spare tire compartment and found standing water in the compartment and in one of the side trays. No evidence of water anywhere else. Tire dealer took the compartment a part and could not find evidence of leaking anywhere else. Ran water to make sure the sunroof drains were not clogged. They were not. Checked all window sills and hatch sill, no leaks. Tech looked for any recall. There is a recall R67 for my year of Jeep and NHTSA Campaign Number: 15V826. Called 2 dealers and said there was no recall for my Jeep. The information on the recall is exactly how my leak is happening. I called the MOPAR recall line and they said the same thing as the dealers. The recall says "A short circuit in the module increases the risk of a fire." MOPAR said to go to a dealer and have them check and call them back. I have an appointment next Monday morning. Thanks.
Car has been jerking almost immediately after buying it brand new. They supposedly "fixed" the problem but jerking has not stopped. it hesitates when trying to accelerate most times and when it shifts into gear it thrusts/jerks so hard. Vehicle has stalled on me numerous times in traffic while coming to a stop. very afraid to even drive it. It shifts into neutral while driving or turning. it completely shuts off sometimes while in traffic or turning. cars had to slam on brakes to prevent from hitting me. this happened on several occasions. had to get the motor mounds and transmissions mounds replaced. Driving down the highway changing lanes wheel felt like it locked up. getting off the interstate was very hard and scary. steering wheel would not let me turn completely. get it home after wrestling with it. turn it off, to see what the problem was thinking I need power steering. tried turning it bac on NOTHING! get it towed, needed a water pump, but found that my motor and transmission mounds needed replaced. after complaining about the jerking movement for so long dealership said it wasn't the transmission and it wasn't going to be covered under warranty. I put too much money into this what supposed to been a new car to have so many problems from the jump. why is their not a recall on this whole vehicle????? Have all these issues but no recalls but 1 has been made. or I should say campaign. all these complaints about this particular car but no remedies for it. not even when they "update" "fix" it. too may problems. this is the worst car I've had. used cars didn't give me this much trouble. I need to be reimbursed for all the problems i should not have had from a new car. and not covered under warranty at all. clearly it has transmissions issues and engine issues. just wasting my time going to get these "fixes" for it not to be fixed not once. the date below is not the first time. it's only the most recent that my car has stalled, jerked and shut down. horrible car
Pressing on the gas and the car does not move. Randomly stops and I would have to turn it off and back on in order for it to drive.
While in first and second gears, the car doesn't seem to know which gear to shift to. It jerks in and out of both gears and is even worse on inclines. Happens mostly under 15mph.
Transmission control module and speed control I couldn't exsellerate while driving in traffic and my car would lock up in neutral and wouldn't allow me to turn off the engine and it was flashing all sorts of problems at once, it would also jerk when I shifted the mechanic first told me I needed a battery and then said I needed a flash update and when none of those problems resulted in fixing my car he then said my Transmission control module was bad so now my car is inoperable so I took it to the dealership and I'm waiting for results. When I'm driving on the freeway I sometimes lose speed or my car would shift into neutral and then jerk when I try to put it back in driving and at times it wouldn't start or become difficult to slow down at an intersection or stop light, my husband is disabled so when it jerks it causes him to hit his head on the passenger side window because he has lost a lot of motor control on his right side due to having a severe stroke it's unsafe for us to drive this car not knowing if it's going to stall, jerk, speed-up or shift into another gear or not completely stop at an intersection because it becomes hard to press the break.
The contact owns a 2015 Jeep Cherokee. The contact stated while driving 70 MPH, the emergency brake warning light, the ABS warning light, and other unknown warning lights were illuminated. The vehicle was taken to the dealer and the recall repair for NHTSA Campaign Number: 20V343000 (Power Train) was completed however, the failure had been recurring. The contact stated while driving 70 MPH, she heard an abnormal sound, and the warning message "Service Four Wheel Drive" illuminated. The contact continued to drive the vehicle to her residence. The vehicle was taken to the dealer who diagnosed that the Power Transfer Unit and emergency brake had failed and needed to be replaced. The manufacturer was made aware of the failure and advised the contact that they could not assist, and she would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 122,000.
The Transmission is making a grinding noise when I attempt to shift it. It will not go into any gear. This happened without any incidents. I was attempting to start it from inside my garage to leave.
Seat is become loose and has to be hand tightened on. a regular basis. Taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. They are saying at the dealership and with Chrysler that it is not a safety issue and therefor can’t be put under the manufacture warranty
Nearly all of the warning lights came on suddenly at the same time. Service parking brake, service transmission, service antilock braking system, service forward collision system and more. The vehicle then starts to have trouble shifting and sometimes acceleration is gone completely. I had to coast over to shoulder on the freeway multiple times. Turning the vehicle off and restarting seems to help somewhat and allowed me to get the vehicle home. Sometimes acceleration is jumpy (slowing down then speeding up again). I have had the vehicle serviced 3 times for this issue. First time they stated it was fixed with a software update. Second time they replaced a sensor inside the transmission, and the third time they replaced the PTU. All of these repairs and the $1,000+ I have paid for the repairs have done nothing to address the issue.
My liftgate tries to operate while I am driving. I have taken my jeep in to the dealer 3 times for the same issue. They have thrown parts at it but never fixed it. I believe this is an electrical problem because it only happens when the weather is hot and inside vehicle temp is hot. The lift gate will operate without expectation or try to, even when I am driving. When I am driving, A warning will show on the dash "shift vehicle to park to operate liftgate" while I am driving. If the vehicle has been parked for a while and the internal temperature is hot,, I can touch the sensor door handle to unlock the door and the lift gate will operate on its own and open. The lift gate does not do this when the internal vehicle temperature is not hot. The lift gate will also begin operating itself while being parked with the vehicle running - if the internal temperature is hot and the weather is hot: I can be parked with the engine running and the lift gate will operate itself up and down sometimes multiple times. (Like in the bank drive through - has happened multiple times). I am not ever touching anything that could have begun this operation. Dealership keeps telling me that it is not a known issue but there are multiple videos on YouTube about the lift gate operation of this vehicle and they all say it requires pulling the fuse out and then putting it back in to reset. This is an electrical issue, it has to be. There are 2 other recalls that involve the lift gate modules for this vehicle - the VIN for my specific vehicle says it is not involved in those recalls- but I cannot believe this - this issue has been ongoing since the vehicle was 1 yr old. The dealership cannot seem to find the problem and is, at this point, just throwing parts at it, which is not fixing it and only costing money. For some reason they refuse to look at the wiring or relay modules. I believe this is a serious safety issue and worry that it will never get repaired.
The contact owns a 2015 Jeep Cherokee. The contact stated while driving at various speeds, the transmission would erroneously shift to neutral causing the vehicle to reduce speed. The vehicle had to be restarted to correct the failure. The vehicle was taken to an independent mechanic who diagnosed that the transaxle range sensor wiring harness was faulty and needed to be replaced. Additionally, the transmission module needed to be reprogrammed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V529000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.
Purchased 2015 Jeep Cherokee Latitude Dec 1, 2020 & Sept 2021 discovered something wrong with transmission, mechanic researched jeep & said previously there was a RECALL- TCM- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.
1. My car has fully turned off while driving, on two separate occasions. The first time was a slow crawl and it shut off. The second time I was going roughly 30mph and it shut off. Both times, it shut off (including the instrument cluster, entertainment console, lights, etc.) after a couple of seconds everything came back on, but I had to put it into drive and recycle the key to get the engine to start back up. 2. When the car fully shuts off there is no way to accelerate, imagine if you pull out in front of someone and it shuts off, and you are stuck in the middle of an intersection? 3. The dealer has not been able to reproduce the issue (if you look up online, many people are having this same issue for the Jeep Cherokee). 4. No 5. No warning lamps or messages. Everything just completely shuts off and goes black.
factory headlights are terrible. almost impossible to drive at night and really bad when its raining. talked with local dealer and they said there is no problem. start/stop does not work also.
THE TRANSMISSION LIGHT POPPED ON ONLY AFTER HAVING IT FOR 2 MONTHS.
Incident occurred with no prior warning on a Thursday. Vehicle took several attempts to crank, then rough shift into reverse, once going forward power loss experienced and vehicle would not accelerate above around 20 mph in heavy highway traffic. Check engine light and service transmission light appeared on display at that time. Vehicle driven until home and safely parked. Dealership contacted for repair and stated they could not get vehicle in until Monday. Subsequent attempt to crank vehicle required multiple attempts before engine cranked, rough down shift from park to reverse and gear shift stuck in neutral position not allowing shift into drive, parking brake engaged automatically. Vehicle now undriveable, attempted to run OBD2 codes, code scanner unable to communicate with system, scanner checked on another vehicle and found to be functioning properly. Now unable to get vehicle to dealership without flatbed tow truck.
Rocker bearings failed in the rear of the head. This impacted the right side intake camshaft. They replaced the rear intake and rear camshaft, rear and front rockers and also valve cover gaskets and upper intake seals. The only indication of a problem was a tapping sound coming from the engine. No warning lights on the console. If this had gone UN repaired the engine could have seized at any time while traveling causing an accident. The repair technician indicated that the new parts would not fail the way the original equipment failed. Chrysler has refused to pay for the repair.
When driving on the highway the transmission lost power, the car went into neutral and lost all power steering. Restarted the car and it did it again while traveling on the highway. No warning or system warnings were given. When we went to the dealership they said the transmission/computer software needed updated and this usually happens after 100,000 miles. They said this happens routinely. Was very dangerous when traveling at 75 mph.
The automatic 9 sped transmission has not been hesitating after backing up and then putting it in drive to move forward. Also when driving up hill the transmission fails to shift into another gear and the RPMS increases. While stopped at a traffic light the transmission hesitates causing me to be concerned with being hit from behind. Then when accelerating the transmission does not shift and the again the RPMS stay at a high rate. I feel the with the erratic behavior of the transmission is puts and an other at a safety risk. The problem has not ben confirmed by the dealer and has not been inspected. There have been not warning lights or messages to indicate a problem.
The contact owns a 2015 Jeep Cherokee. The contact stated that at start-up, the "transmission, service required" warning message appeared on the instrument panel. The contact proceeded to drive the vehicle with the warning message displayed and while driving 25 MPH, the vehicle lost motive power. The contact was able to park the vehicle and had it towed to an independent mechanic. The mechanic could not diagnose the failure and had to tow the vehicle to another independent mechanic who was also unable to diagnose the cause of the failure. The manufacturer was then notified of the failure and acknowledged that the failure was a known issue; however, there were no recalls on the VIN. Upon investigation, the contact linked her failure to a defective PCM (Powertrain Control Module). The vehicle had yet to be repaired. The failure mileage was approximately 88,000.
Unknown
Vehicle shows parking brake on when I enter. It has never done this before. Drove down street to stop and put car in park, parking park comes on automatically? This started today Sept. 7, 2021. On interstate going 70 mph vehicle bucked when I accelerated. On same trip, not in cruise control vehicle RPM's went up and down by itself. Proceeded to slow lane to stop. Once stopped I put car in park (no parking brake showed up) pushed on gas pedal to watch RPM's and transmission took its time coming back down. Left side of road hitting gas got to 45mph and vehicle bucked. Made load noise and bucked. The "bucking started on my 1st trip out of town, all loaded up for a work event. Going 65 mph down to exit ramp, accelerate and it bucked. Kids looked at me and said, "Mom this better not have a transmission problem like the old car." (GMC Envoy 4x4 bought new trans & then engine needed to be replaced, but went car shopping) Took vehicle back to CarMax and they said the didn't notice a thing.They said you know the wheels make a lot of noise because they are big. Also, told me not to accelerate so fast! What? I bought this vehicle on Mother's Day 2019. Went to Maryland to purchase it. Found out later that Maryland doesn't do inspections every year. Too it to my local CarMax and they gave it new brakes. I have an appointment with a Jeep certified dealer mechanics department on Sept. 24, 2021. I will follow up with another note. I hope the transmission gets replaced because the problems I mentioned are on a forum that Jeep experts monitor and comment on as I see their icon/symbol. Thank you
Jeep Trailhawk RPM's dial up and down while driving with no advanced speed. Vehicle does not move from a stop position without "kicking" or "bumping" you forward. While on interstate, going posted speed without cruise control but maintaining speed, vehicle "bucks." While driving in neighborhoods car has difficulty going from 25mph to 35mph. From stop sign to accelerate, vehicle does't move, or goes slowly with foot pressed down on gas pedal, then "bucks/bumps." Coming off from the interstate to an exit whilst vehicle is slowing down around exit curve then accelerate back up, vehicle "booms', loud "pop." The RPM's can not stay still on vehicle. When slowly moving traffic it does this too. If inching forward, it does't want to. At some points it accelerates forward when I did not want to go.
Car stalls multiple times over the last month. With zero warning it died in front of my wife in ongoing traffic. Multiple error messages are on dash. Restarts when shutting car off then back on.
When my service 4wheel drive light came on I took my 2015 Jeep Cherokee in for service. I was told that my PTU needs to be replaced. I read online that there was a recall on these. I am wondering why my Jeep is not covered by the recall. Clearly I have a faulty part with only 72,000 on my vehicle
2015 JEEP CHEROKEE TH with 75xxx miles. Currently covered under Mopar extended warranty for used vehicles. When driving this vehicle you experience a hard shift from a stop/ yield slow down, this so violent that it will spin the tired and push you back into your seat. There is also a large amount a lag that happens, resulting in almost a loss of power to the wheels. This has put me in unsafe situations where I needed the vehicle to move in order to avoid a other drivers and hazard. This is a known issue as there are a large about of others reporting here. I have had this Jeep in the shop under warranty work 4 times now, first they said a update of the ppm/tcm would fix the issue, then a new valve body was going to fix it. however none of these have helped. I can only assume they will attempt to put a new transmission in on my upcoming service appointment. However I am not confident this will be the final solution. As previously stated this a a wide spread known issue with many reports. However there are still so many dealing with this issue that Jeep and Mopar should step up and fix, for free. No one has been injured or killed due to this yet but I am sure one day that will change unless there is a definitive fix for the 2015 JEEP CHEROKEE transmission hard shift.
When you are stopped at a light waiting to go, the 2015 Cherokee Trailhawk delays going. Sometimes when it is in second gear it stays there too long before shifting.Sometimes the 2015 Cherokee Trailhawk jerks into gear as it feel like someone has run into the back of the truck. Today following start up, putting the 2015 Cherokee Trailhawk into reverse, no power at all. The dash lit up stating," 4 Wheel drive system temporarily unavailable, Service transmission , Service parking brake", the MIL light on the cluster panel is lit, the drive light is blinking on the dash and on the gearshift. I was in fear for my safety as I had to restart the 2015 Cherokee Trailhawk 3 times to travel 11 miles. I drove with my emergency flashers and had to pull off to the side of the road to restart the truck.The 2015 Cherokee Trailhawk is also jerking into gear when I put it in reverse. There was a recall for the Power Transfer Unit that involved a software update that was completed 1/2020. Following the software update, the truck rand smooth for approximately 8 months, then the transmission started to slip again. Although this problem was never resolved.I recently received a notice from Jeep that the Power Transfer Unit warranty has been extended to 8 years /150,000 miles. This 2015 Cherokee Trailhawk only has 48,000 miles on it. I have a pending service appointment for 8/30/2021. I am going to have the dealer replace that part hoping it will improve the safety of the vehicle.
While driving on the freeway, with cruise control set at approximately 69 MPH, my 2015 Jeep Cherokee warning system luminates the Service Transmission and Check Engine lights. Traveling approximately another 2 miles to the nearest exit off the freeway, I slow the Jeep down as I exit the freeway ramp. The Jeep has very little, if any, power to make it through the traffic light crossing into the intersection. With little power other vehicles narrowly miss me from being run into because I am not able to move out of lane(s). This is the second time this has happened. Most recently I received my Jeep back from being serviced for this event 3 days ago and 62 miles. They dealership service department was not able to identify or replica the issue. This service transmission failure is a hazard and it could cause serious injury or property damage because there is no warning and the vehicle losses power not allowing the vehicle to be driven out of the way from traffic.
When I accelerate from a stop or slow rate of speed my car does not accelerate immediately. It is as if the car temporarily goes into neutral. This has caused a few near misses as I have started out into traffic and not been able to fully get out of other cars way. Several times cars have had to break hard or swerve to avoid crashing into my car.
Service shifter warning message displayed and all indicator lights are lit at shifter. Transmission would not shift out of current gear. Problem reset after turning off vehicle. Has now happened 2 other times. All within the last 10 days.
When I go to put the the vehicle in park and reverse it wants to shift really hard, not really a shift but more of a jerk. It doesn’t happen every time but it does 50 percent of the time. There was this one time where i went to go put it in reverse and it wanted to rev more then usual. When it MAINLY shifts hard is when I first turn it on and start moving a couple feet it wants to fall on its face. We haven’t had any incidents in it yet but I wanted to see if I could get anything done before any. Me and my boyfriend travel a lot and when we are in traffic it has fallen on its face. There is a gas cap light that keeps coming on and I have replaced my gas cap 2 times.
When I purchased the vehicle in 2015 with 5000 miles the check engine light was on and the transmission was replaced and I have always had issues when accelerating and it shifting loudly and more recently check engine light turns off and on.
I have had my vehicle checked out several times over the malfunction of the stop and start system. Several times it has been worked on and looked at. Once they claimed they replaced a part under the hood in Richmond, kentucky. This issue has been going on for over two years. It had been cutting off and not starting back. Now its advanced into a jerking from a hesitation to switch between gears. The malfunction light keeps coming back on. And sometimes it has to be restarted several times just to reset it. It was on 7/30/2021 when someone besides me noticed this issue. But its been doing me this way for last three months.
Car transmission jumps when its starts moving at the beginning makes it feel like someone rear ended the car. This happens Every time. it does not feel safe.
2015 Jeep Cherokee Limited. While driving the vehicle, lost power abruptly and without warning in traffic on 5 occasions between May 2021 and July. Car towed and taken to dealership each time with repair notations indicating short in PDC causing fuse for ignition coils to blow. That was replaced. An additional note when the car failed again indicated an internal short in PCM which was replaced. I've spent thousands of dollars, not to mention the safety issue of stalling in traffic. The last time, I was on a very busy freeway and didn't have enough power to fully move to the shoulder. I counted about 3 near misses with cars about to hit me. I don't have every *Invoice* as they didn't return them all to me but will upload what I do have. This is a serious issue and I'm not getting any resolution with the dealership.
Manual brakes light turn on, brake pedal gets hard, car wouldn’t stop.
Service Shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and UN exhilarates all by its own. Shifts hard and jumps hard when I take off at a stop light don't wanna come out of park unless I take my finger and flip up a plastic thing down inside the shifting housing. And the key fobe won't come out of the key switch. No it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. Yes my jeep has been confirmed by the Dodge dealership in Lexington Kentucky. They say that it needs a new shifter put in it I'm taking it to the dealership this coming Thursday
My Jeep Year, Model, and Make have a recall out for the PTU system (within the last year). When I checked my VIN number on here it said My Jeep was not part of the recall. I believe the recall should be extended outside its current limits. Just last week I had to take my Jeep in because my PTU went bad and could have potentially been dangerous if I had not taken it in (loss of power to transmission etc.). On top of that, since according to NHTSA (really FCA), my jeep isn't affected by the recall but clearly it is. So I have to pay to get it replaced out of pocket for a defective unit!
while I was driving a was coming to a complete stop and the jeep stalled on me and said a quick message on the dash about shifting i tried to start it again and it took a second to kick over. Its done this twice today and has been doing it at least once a day. This is a serious problem especially if I happen to be on the highway or going threw an intersection.
While driving home from work. The rear of my vehicle made a sudden shifting forward / jarring effect. Soon after that a notification came up saying "4WD unavailable and a ding lighting saying to service 4WD. Then all went away. My boyfriend called dealership and explained to our service advisor @ New Carlisle CDJR dealer the situation and told us to bring it in today. While driving there the 4WD indicator to service came back on and that 4WD was unavailable again. But at the dealer he could not pull it up on computer. After reminding him of the jarring effect, he decided to test drive it. As soon as a pulled out he knew something was wrong. They put it up on a lift and found the rear differential housing was CRACKED all the way around. I was lucky to be able to get it there without incident! I wonder how many other jeeps are getting ready to explode the rear end like mine and others I have read about! Hopefully FCA will release a recall on this life threatening issue that could cause a fatality!
Hello! My service 4WD light came on in my vehicle. The dealership stated that I need to replace my PTU which will cost me approximately $2200. I researched Jeep and see that there were some recalls regarding this same issue with Jeep Cherokee Limited 2015. I searched my VIN# and there appears to be no pending recalls. I’m asking to speak with someone further regarding my PTU concerns since there was an apparent issues with select models. My vehicle may also be one of those affected. I would appreciate a response. I can reached via email at [XXX] or via phone [XXX]. Thank you in advance for your assistance. [XXX] [XXX] Philadelphia Pa [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JS
Headlights do not point far enough down the road, making it difficult to see while driving at night especially on country roads or when raining.
The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power causing the vehicle to jerk back and forth and eventually stall. After a few minutes, the contact restarted the vehicle and was able to continue to their destination, however, the failure persisted several times thereafter. The contact noticed after doing an oil change the vehicle would consume a lot of oil and shortly after the oil change check engine warning light would illuminate. The contact checked the oil level and found the level low. The contact took the vehicle to a local dealer to have it inspected, but the dealer could not duplicate the failure. The failure continued and the vehicle was taken back to the dealer where the failure was diagnosed as a multi-air actuator with the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage 143,000.
My Jeep dashboard goes black, the vehicle stops in the middle of traffic. When I start the vehicle back up and shift it into drive it make a sound like I got rear ended. The transmission light comes on and the vehicle will only go about 20 mph. The check engine lights stays on. This has happened numerous times. The dealership kept the vehicle for 2 weeks, gave it back to me and stated they could not find anything wrong with it.
While driving my jeep forward or in reverse my jeep launches forward very hard. I have to press on the brake abruptly so that I don't hit anything. Also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly. When turning or going over bumps I feel a pop in the steering column and sometimes the dashboard icon with the vehicle & squiggly lines under it appears. I told my dealership but the mechanic just said there is nothing wrong with it even though I know there is.
I have to have the PTU replaced because it went. It’s not even 6 years old and there’s been a recall on the PTU for my make and model and year, yet they’re saying not my vehicle. It’s costing thousands of dollars.
No previous issues with the vehicle until this incident. That morning on my way to work my check engine light came on. I called my husband and he said he would check it out that evening. Got to work fine. When I went to go home from work my car was acting strange. The ac or blower and the radio wouldn’t come on at all until after about 15 minutes of driving. About 5 minutes later my brakes wouldn’t work at all trying to stop at a light and I ended up crashing into a car that was completely stopped while going about 35mph. My front collision detection didn’t go off until I was about an inch away from the vehicle and the automatic emergency brake didn’t engage either and normally if a car is turning slowly 30 ft ahead it will slam on the brakes. Nothing worked and I am terrified to continue driving this vehicle.
When I go to pull out of a street The car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it. But I was charged 600 bucks for something else I guess this car is dangerous very dangerous I done almost had so many near missed accidents with this vehicle.
Didn't cause an incident yet but I don't know if it could. The start/stop thing keeps becoming unavailable.
Vehicle shut off while driving, happen twice in the middle of the road. No warning signs. Took to auto shop to tell me its electrical issues, only dealership can fix it but I got charged $220 dollar. Seeing multiple complaint of same issue but there is no recall.
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle loss motive power, without warning. The failure recurred several times. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 83,700.
Driving 70 miles an hour down highway my cars transmission light came on. Lost power to car. Pulled over and restarted car. Drove to side road where again lost all power. Had to sit in a tight blind curve to restart car. With my child in the car. This car is not old and should not have this issue. There are numerous other complaints about the same issue on 2014 and 2015 model. It is actually stated that 2015 has more complaints. And yet, jeep has done nothing to fix it.
THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND FAILED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITING FOR A WHILE BEFORE PROCEEDING. AFTER APPROXIMATELY A MILE OF DRIVING, THE FAILURE RECURRED. THE CONTACT PULLED OVER, WAITED FOR A WHILE BEFORE PROCEEDING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA Campaign Number: 16V529000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE OPERATING THE VEHICLE, THERE WAS AN ODOR OF BURNING ENGINE OIL WITH A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STOPPED TO INSPECT SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
SERVICE TRANMISSION WARNING COMES ON WHILE DRIVING BUT NO CHANGE IN PERFORMANCE. THEN I HAD THE RECALL NOTICE SOFTWARE UPDATE...LESS THAN A MONTH LATER, THE SERVICE TRANSMISSION WARNING CAME ON WHILE PARKED AND COULD NOT GET CAR TO START OR SHIFT WHEN IT FINALLY DID START. THEN..ALL OF OF SUDDEN IT WAS FINE.
WHILE DRIVING ON A CITY STREET MAKING A LEFT HAND TURN AFTER SLOWING DOWN AT A TRAFFIC LIGHT THE SERVICE 4WD POPPED UP ON THE DASHBOARD. THERE WAS NO NOISE OR INDICATION OF AN ISSUE UNTIL THE SERVICE NOTIFICATION POPPED UP. I PULLED INTO A PARKING LOT AND CALLED THE DEALERSHIP. I DESCRIBED THE SITUATION AND WHEN ASKED IF THE CAR WAS DRIVABLE I WAS TOLD YES. I WENT INTO A STORE FOR ABOUT 20 MINUTES. WHEN I TURNED THE CAR BACK ON THE NOTIFICATION DID NOT APPEAR. I DROVE APPROXIMATELY 9 MILES ON INTERSTATE AND ANOTHER CITY ROAD TO HOME. WHEN I BACKED INTO MY GARAGE THE NOTIFICATION POPPED BACK UP AND I ALSO SAW A FRESH OIL SPOT ON THE GARAGE FLOOR. WHEN I LOOKED UNDER THE CAR I SAW THE REAR DIFFERENTIAL CASE WAS CRACKED ALL THE WAY AROUND. THE CAR WAS WELL MAINTAINED, GARAGE KEPT AND DRIVEN INTERSTATE AND PAVED CITY STREETS. THE MECHANIC WHO DID THE REPAIR FELT THE PART SHOULD HAVE NOT FAILED AND THE FAILURE WAS CAUSED BY A MECHANICAL DEFECT. I DO HAVE THE DEFECTIVE PART THAT WAS REMOVED FROM THE VEHICLE AFTER IT WAS REPAIRED
SERVICE SHIFTER ERROR- WARNING LIGHT APPEARS. ALL OF THE GEAR LIGHTS ARE LIT SIMULTANEOUSLY. THEY WON'T TURN OFF UNTIL I RESTART THE JEEP (2015 CHEROKEE) ONLY TO START A SHORT TIME LATER. THIS HAPPENS WHEN THE CAR IS IN MOTION AND HAS OCCURRED ON STREETS.
I WAS DRIVING AND THE JEEP DIED ON THE ROAD. THIS HAPPENED 2 DAYS (APRIL 4 & 5TH, 2021) IN A ROW. NO WARNING LIGHTS. I HAD TO REMOVE THE KEY AND OPEN THE DOOR TO RESET THE SYSTEM AND THEN IT FINALLY RESTARTED. TIRES PLUS REPORTS NO CODES WHEN DIAGNOSING. WAITING TO HEAR FROM JEEP.
MY CAR JUMPS FORWARD WHILE DRIVING AND REVERSING. RECENTLY BACKING OUT OF MY DRIVEWAY MY CAR JUMPED AND I HIT MY MAILBOX. THE JUMPING IS A BIG JUMP FORWARD THAT THE CAR FEELS LIKE I HIT SOMETHING EVERYTIME. IT JUMPS TYPICALLY EVERY OTHER DAY WHILE DRIVING.
THE VEHICLE STALLS AND LOOSES POWER. THUMPING IN CERTAIN GEARS. STALLS AND THEN JERKS FORWARD . SOMETIMES DOES NOT WANT TO PICK UP SPEED EVEN WHEN HITTING GAS. THIS HAPPENS MOSTLY ON CITY STREETS. RIDES SMOOTH WHEN ON HIGHWAY GOING HIGH SPEEDS. AT LOW SPEEDS JERKS AND STALLS. ALSO GAS TANK LIGHT KEEPS COMING ON NO ONE IS ABLE TO FIX IT FIGURE OUT WHAT'S WRONG.
THE OIL COOLING PART BROKE ON MY JEEP CHEROKEE, I NOTICED AN INORDINATE AMOUNT OF OIL ON THE DRIVEWAY, BUT NONE OF MY 'ENGINE ISSUE WARNINGS' CAME UP SO IT MUST'VE BEEN IN THE LAST COUPLE MILES BEFORE I NOTICED THE PUDDLE ON MY DRIVEWAY. M Y MECHANIC SAID THAT HE'S SEEN THE PROBLEM ON A FEW CARS AND TRUCKS BEFORE REPAIRING MY JEEP. THE STRANG THING IS THE PART WAS BACK ORDERED. IT TOOK 2 AND 1/2 WEEKS TO GET THE PART, AND HIS PARTS DEALER HAD ORDERED 60. MY JEEP IS 2015, BUT HAS ONLY 33,000 MILES ON IT. THE SERVICE CONTRACT HOLDER IS TRYING NOT TO ALLOW THE CLAIM. BUT I WILL USE THE INFORMATION HERE AND ELSEWHERE TO TRY TO CONVINCE THEM OTHERWISE. .
I WAS AT A VERY BUSY INTERSECTION GETTING READY TO TURN LEFT AND WHEN THE LIGHT TURNED GREEN THE AUTO START CAUTIOUS SYMBOL SHOWED UP ON THE DASH AND THE ALL THE LIGHTS CAME ON RIGHT BEFORE MY CAR COMPLETELY SHUT OFF. I HAD TO PUT ON MY HAZARDS BECAUSE I WAS AFRAID OF GETTING HIT. PUT THE JEEP INTO PARK AND RESTARTED THE VEHICLE. I PULLED OVER INTO A SHOPPING CENTER AND CHECKED TO MAKE SURE I WASN'T LEAKING ANYTHING AND TO GIVE IT TIME TO MAKE SURE IT WOULDN'T SHUT OFF AGAIN. THEN THE NEXT DAY IT WAS SHAKING REALLY BAD IN IDLE AND KEPT THROWING THE SAME AUTO START CAUTION LIGHT ON THE DASH. THEN HAD A CHECK ENGINE LIGHT. WHEN TAKEN TO MECHANIC SPARK PLUGS AND COIL PACK FOR CYLINDER 2 WERE CHANGED BUT PROBLEM PERSISTS.
AIR BAG LIGHT CONTINUES TO POP UP EVERY FEW MONTHS. THE JEEP HAS HAD THIS PROBLEM SINCE I FIRST PURCHASED IT IN 2015.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V826000 (ELECTRICAL SYSTEM, STRUCTURE) AT ANTIOCH CHRYSLER DODGE JEEP RAM (105 IL-173, ANTIOCH, IL 60002) HOWEVER, THE WATER SHIELD THAT WAS REPLACED FOR THE LIFTGATE MODULE, MELTED AND DAMAGED THE WIRING. THE CONTACT STATED THAT HIS SON NOTIFIED HIM THAT THE LIFTGATE STOPPED WORKING. THE VEHICLE WAS TAKEN TO ANTIOCH CHRYSLER DODGE JEEP RAM (105 IL-173, ANTIOCH, IL 60002) AND RAY CHRYSLER DODGE JEEP RAM (23 US-12, FOX LAKE, IL 60020) WHERE THE DEALERS INFORMED THE CONTACT THAT THEY WOULD NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER SENT OUT A THIRD-PARTY INSPECTOR TO INSPECT THE FAILURE. THE MANUFACTURER MAILED THE CONTACT A LETTER THAT INFORMED HIM THAT FROM THE INSPECTION, THERE WAS NO MANUFACTURE DEFECT FOUND, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.
THIS JEEP HAS 90K MILES ON IT. WE NOTICED A VERY SEVERE OIL LEAK AND DISCOVERED THAT OIL WAS LEAKING OUT OF THE ENGINE OIL COOLER FILTER HOUSING ADAPTER. AFTER DOING SOME RESEARCH IT WAS DISCOVERED THAT THIS IS A VERY COMMON PART TO MALFUNCTION. OIL IS LEAKING ON TO THE MANIFOLD AND ENGINE BLOCK. THIS COULD CAUSE A FIRE IF IGNORED. THE REPLACEMENT PART HAS BEEN BACK-ORDERED AND WE ARE UNABLE TO DRIVE THE VEHICLE.
MY 4WD UNAVAILABLE SERVICE REQUIRED LIGHT CAME ON WHILE DRIVING AND A LOUD KNOCKING/GRINDING SOUND AND SENSATION OCCURRED. I IMMEDIATELY CONTACTED THE DEALER. I WAS TOLD THERE IS AN ISSUE BUT NO RECALL YET. ONCE AT THE MECHANIC, HE TOLD ME THAT MY REAR DIFFERENTIAL EXPLODED AND SHATTERED THE CASE AND THERE WAS FLUID EVERYWHERE. HE TOLD ME THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND HE HAS PERSONALLY SERVICED VEHICLES WITH THE SAME ISSUE.
THE JEEP CHEROKEE SPORT HAS A PROBLEM WITH THE PARKING BRAKE. I HAVE A 2015 AND SAYS NO RECALL BUT THERE SHOULD BE A RECALL. IT GETS STUCK ON NEUTRAL IN THE MIDDLE OF THE ROAD WHEN I AM PULLING OUT OF A PARKING SPACE. THERE ARE MULTIPLE PROBLEMS WITH THIS VEHICLE. I'VE TAKEN IT TO THREE DIFFERENT PEOPLE AND NO ONE KNOWS WHAT IS WRONG. THE CAR TURNS OFF IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING WITH THE KIDS IN THE CAR! THIS IS A MAJOR SAFETY ISSUE!!!!
ATTEMPTING TO MAKE A LEFT TURN ONTO ROADWAY ACROSS TRAFFIC TRAVELING AT APPROX 45 MPH. THERE WAS A BREAK IN TRAFFIC. I ACCELERATED. THE CAR MOVED FORWARD, BUT WOULDN'T ACCELERATE. WOULD ONLY DO ABOUT 3 MPH NO MATTER WHAT I DID WITH THE GAS PEDAL. I NEARLY CAUSED A SERIOUS ACCIDENT. THE DEALER CLAIMS THAT IS NORMAL FOR THAT CAR IF YOU DON'T ALLOW IT TO WARM UP. THERE ARE MANY REPORTED PROBLEMS WITH THE 9 SPEED TRANSMISSION, BUT IT COULD ALSO BE THE CONTROL MODULE. THIS PROBLEM CAN BE REPRODUCED, BUT IS MORE PRONOUNCED WHEN THE WEATHER IS COLD. THE HESITATION IS LESS IN WARMER WEATHER. ONCE THE ENGINE WARMS UP, THERE IS STILL A HESITATION, BUT IT IS NOT AS SEVERE.
I BOUGHT MY 2015 JEEP CHEROKEE ABOUT A YEAR AGO AND LESS THAN A MONTH LATER I WAS ALREADY NOTICING THAT THE HEADLIGHTS WOULD DIM AS SOON AS I WOULD USE MY TURN SIGNAL. THIS CONTINUED FOR ABOUT A MONTH UNTIL I NOTICED THAT THE HEADLIGHTS WERE NOTICEABLY DIM ON BOTH SIDES. I NEEDED TO GET OUT OF MY CAR SEVERAL TIMES TO MAKE SURE THE HEADLIGHTS WERE EVEN ON. WHENEVER I AM DRIVING IN A LOW LIGHT AREA AT NIGHT IT IS INCREDIBLY DANGEROUS. SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE THIS IS CLEARLY A DEFECT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND THE ERROR MESSAGE DISAPPEARED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER JEEP DODGE RAM OF LANSING (6525 W SAGINAW HWY, LANSING, MI 48917) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,833.
TL* THE CONTACT'S SON OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S SON PULLED OFF TO THE SHOULDER OF THE HIGHWAY AND SHUT-OFF THE VEHICLE. HER SON WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. UPON INVESTIGATION, THE CONTACT LINKED HER SON'S FAILURE TO NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT CALLED ROUTE 1 CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648) WHERE SHE WAS INFORMED THAT HER SON'S VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION THE DEALER PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
FOR THE PAST THREE WEEKS THE CAR HAS BEEN SHOWING TRANSMISSION PROBLEMS BUT UNTIL RECENTLY THE TRANSMISSION REMAINED IN NEUTRAL AND FILED TO SHIFT TO ANOTHER GEAR. IT MAKES A LOUD CLANG SOUND WHEN SHIFTING GEARS AND AUTOMATICALLY SHUTS DOWN AFTER. THE PARKING BRAKE WOULDN'T DISENGAGE, A MESSAGE SAYING "SERVICE PARKING BRAKE" APPEARS ON SCREEN. WHEN ACCELERATING THE CAR DOES NOT RESPOND NORMALLY. THERE WAS ANOTHER MESSAGE SHOWING "TRANMISSION SERVICE" WHEN THE CAR WAS ON PARK AND THE CAR UNEXPECTEDLY SHIFT TO NEUTRAL AND MADE A LOUD ROAR ROUND JERKING FORWARD.
AFTER THE RECALL 20V-343 IN AUG OF 2020 THE VEHICLE EXHIBITED THE FOLLOWING IN NOVEMBER WHILE DRIVE OVER 55MPH. THE MIL LIGHT CAME ON, COULD FEEL THE POWER TRAIN SWITCHED TO REAR WHEEL DRIVE AND ONCE PULLED OVER THE COMPUTER LOCKED THE TRANSMISSION INTO PARK. THE ENGINE CONTINUED TO RUN, THE BRAKE LITE LIT AND THE DISPLAY REPORTED ERROR OF "SERVICE TRANSMISSION". WE COULD NO LONGER SHIFT THE TRANSMISSION. LATER THE DEALER REPORTED METAL SHAVINGS IN THE TRANSFER CASE CALLED PTU ALONG WITH A SUBSTANCE LIKE CLUTCH MATERIAL. ON REPLACEMENT WE WERE CHARGED $3,200+ WITH A DELAY OF SEVERAL MONTHS AND TWO PTUS WERE ORDER AS THE REPLACEMENT DIDN'T MAKE IT OUT OF THE SHOP. ON REQUEST TO FCA THEY DENIED THE REIMBURSEMENT AS LISTED IN THE RECALL AS A "FIELD SERVICE" WE SUBMIT THE PAPER WORK IDENTIFYING THE VIN TIED TO THE RECALL, THE SERVICE WORK DESCRIBING THE DAMAGES AND AN IMAGE OF THE DASH CONFIGURATION AT THE TIME REFLECTING THE INTENDED PURPOSE OF THE SOFTWARE PATCH AS OUTLINED IN THE RECALL.
PTU IS FAILING AFTER ONLY 30K MILES. NEEDS TO BE REPLACED AND FITS DESCRIPTION OF OTHER JEEP CHEROKEE 2014 - 2017 MODELS RECALLED WITH ACTIVE DRIVE II.
IN THE LAST 3 WEEKS I START MY 2015 JEEP CHEROKEE AS USUAL, SHORTLY AFTER DRIVING WHEN TRYING TO ACCELERATE FROM A STOP THE BATTERY LIGHT COMES ON AND THE DASH SAYS CANNOT SWITCH GEARS UNLESS IN PARK. THE CAR THEN STALLS AND I HAVE TO SHIFT INTO PARK AND RESTART ,THE SCARY ISSUE IS THAT I AM SOMETIMES STUCK AND CANT MOVE UNTIL I CAN RESTART THE VEHICLE. THERE IS ONLY 57,000 MILES ON THIS VEHICLE .
TRANSMISSION HARD SHIFTING IN HIGHER GEARS
THERE WAS A MESSAGE THAT APPEARED THAT SAID 4WD SYSTEM IS UNAVAILABLE SERVICE REQUIRED, AND IT STOPPED MORE THAN ONE TIME ONE OF THE TIMES WAS ON THE HIGHWAY AND IT CAUSED TRAFFIC.
WHILE IN MOTION BOTH ON HIGHWAY (~70MPH) OR NEIGHBORHOOD DRIVING (~25MPH), DASH BOARD LIGHTS FLASH, SPEEDOMETERS WIND AND THE ERROR MESSAGE '4WD SYSTEM TEMPORARILY UNAVAILABLE' COMES ON SCREEN WITH TRACTION WARNING LIGHT AND RED INDICATOR DOT LIGHT. RESIN VOLUME ALSO DIMINISHED. THIS WILL NOT RESET UNTIL CAR IS TURNED OFF FOR ~5 MINUTES. THIS HAS HAPPENED BOTH WITH SHORT DRIVES OF 15 MINUTES AND DURING LONGER DRIVES OF 1HOUR.
THE DESCRIBED VEHICLE WAS SUBJECT TO RECALL W47 WHEREIN THE PTU SPLINES COULD DEGRADE CAUSING THE VEHICLE TO HAVE NO MOTIVE POWER AND COULD ROLL AWAY. THE RECALL UPDATED THE SOFTWARE TO ESSENTIALLY INSTRUCT THE VEHICLE TO ENGAGE THE PARKING BRAKE AND ALLOW MOTIVE POWER WITH REAR WHEEL DRIVE. THE RECALL DID NOT CALL FOR THE REPLACEMENT OF THE FAULTY PART, JUST A MEANS OF KEEPING THE VEHICLE SAFE ONCE THE PART FAILED. THE RECALL WAS ISSUED IN JULY 2020 AND WE TOOK OURS TO FREMONT MOTORS JEEP (WYOMING) AND HAD THE SOFTWARE UPDATED (RECALL ADDRESSED). ON FEBRUARY 20, 2021, MY WIFE WAS DRIVING THE VEHICLE FROM WYOMING TO IOWA ON INTERSTATE 90. AS SHE CROSSED FROM SOUTH DAKOTA INTO MINNESOTA, THE PTU FAILED WHICH ALSO LED TO THE FAILURE OF THE DRIVELINE CONTROL MODULE. SHE WAS USING THE INSIDE LANE AND PASSING OTHER TRAFFIC WHEN THE VEHICLE SUDDENLY LOST POWER, THE ENGINE REVVED, AND THE VEHICLE TRIED STOPPING ITSELF. SHE WAS ABLE TO NEGOTIATE OTHER TRAFFIC, AVOID A COLLISION, AND PULL OFF THE RIGHT SIDE OF THE ROADWAY. THE OUTSIDE TEMPERATURE WAS -8F. I WAS ALREADY IN IOWA AND DROVE AN HOUR TO RETRIEVE HER AND HER BAGGAGE FROM THE VEHICLE. THE VEHICLE WAS TOWED TO SIOUX FALLS, SD, AND WAS LATER DIAGNOSED AND REPAIRED BY BILLION JEEP. IT WOULD SEEM THAT THE RECALL SHOULD HAVE INCLUDE REPLACEMENT OF THE KNOWN FAULTY PART AND NOT JUST AN UPDATE TO THE SOFTWARE TO ADDRESS THE VEHICLE "AFTER" THE PART FAILED. IT CREATED A DANGEROUS SITUATION FOR MY WIFE AND THE OTHER PEOPLE SHARING THE ROADWAY THAT NIGHT. RECALL W47 OBVIOUSLY DID NOT ADDRESS THE ISSUE FAR ENOUGH. IT CERTAINLY FAVORED THE MANUFACTURER OVER THE SAFETY OF THE VEHICLE OWNERS.
THE OIL FILTER HOUSING IS MADE OF PLASTIC, CAUSING IT TO EASILY BREAK MOST LIKELY DUE TO OVERTIGHTENING WHEN GETTING AN OIL CHANGE, THEN THIS CAUSES OIL TO LEAK ONTO THE EXHAUST PIPE BEING A POTENTIAL FIRE HAZARD, SINCE MOST PEOPLE GO GET THEIR OIL CHANGED AT A BUSINESS NOT THEMSELVES YOU WOULDN'T KNOW UNTIL IT IS TOO LATE AND NOBODY WILL ACCEPT FAULT, JEEP NEEDS TO RECALL AND MAKE THIS HOUSING OUT OF METAL TO PREVENT THIS ISSUE.
WHILE OPERATING THIS VEHICLE ON A ROADWAY THE VEHICLE IS MAKING SCRAPING NOISE AS IF IT NEEDED BRAKE PADS, AND HAS HARDLY ANY BRAKING ABILITIES AND DOES NOT WAIVER IN INTENSITY OR BRAKING ABLITY EVEN WITH EXTRA PRESSURE TO THE BRAKES PEDDLE. THE BRAKING SYSTEM WAS CHECKED AT A SERVICE REP. WHO ADVISED THE BRAKE PADS WERE FINE, HOWEVER THE ON BOARD COMPUTER GAVE CODES THAT THE POWER STEERING COMPUTER SOFTWARE WAS INTERFEARING WITH THE BRAKING SOFTWARE. PLEASE ADVISE WHAT I NEED TO DO THIS IS MY YOUNGEST DAUGHTERS DAILY VEHICLE.
I FREQUENTLY GET A WARNING LIGHT AND SCREEN THAT SAYS 'AUTOMATIC START STOP IS UNAVAILABLE'... THIS IS USUALLY AS I'M DRIVING NOT EVEN WHEN THE VEHICLE IS STOPPED. RANDOM AND USUALLY EVERY TIME I'M DRIVING IT HAPPENS AT LEAST ONCE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION REMAINED IN NEUTRAL AND FAILED TO SHIFT INTO ANOTHER GEAR. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REFERRED HIM TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT CONTACTED SALSBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WHO CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
WATER IS LEAKING INTO THE CABIN OF THE VEHICLE FROM AN UNKNOWN LOCATION WITHOUT KNOWLEDGE FOR A WHILE CAUSING THE CARPET TO BECOME MOLDED, WHICH IS HARMFUL TO BREATH. NOTICE A LOT OF OTHER PEOPLE ARE HAVING SAME ISSUES WITH NOT RECALL BEING DONE. THIS COULD ALSO CAUSE ELECTRICAL PROBLEMS WHICH WILL LEAD TO A FIRE
ON JULY 29,2020 (THE DAY I BOUGHT IT), MY VEHICLE'S TRANSMISSION COMPLETELY SHUTDOWN WHILE I DROVE IT ON THE INTERSTATE 8 HIGHWAY, FORCING ME TO VEER ONTO THE SHOULDER. MY VEHICLE'S TRANSMISSION ALSO COMPLETELY SHUTDOWN COUNTLESS TIMES WHEN SLOWING DOWN TO A COMPLETE STOP, WHICH HINDERS TRAFFIC BY FORCING ME TO PUT THE CAR INTO PARK BEFORE IT CAN BE TURNED BACK ON AND PUT BACK INTO DRIVE. MOST OF THOSE TIMES IT WILL NOT TURN BACK ON AGAIN ON THE FIRST ATTEMPT EITHER. ON NOVEMBER 19, 2020, FOR EXAMPLE, MY VEHICLE'S TRANSMISSION COMPLETELY SHUTDOWN FIVE TIMES IN BUMPER TO BUMPER TRAFFIC WHILE I DROVE IT ON THE INTERSTATE 5 HIGHWAY. SINCE THE MIDDLE OF NOVEMBER 20, 2020, ALMOST EVERY TIME I GO TO START MY CAR IT WON'T START UNLESS I FIRST POP THE HOOD AND WIGGLE THE NEGATIVE BATTERY TERMINAL CONNECTION FIRST. EVEN AFTER BUYING A NEW BATTERY. AROUND JANUARY 20, 2021, THE PARKING BRAKE WOULD NOT FULLY DISENGAGE AND MY CAR PROCEEDED TO SHUT OFF ONE BLOCK AWAY FROM MY HOUSE ON A CITY STREET. FOR FIVE MINUTES I WAS UNABLE TO RESTART THE CAR AND COULDN'T PUT IT BACK IN PARK AFTER DRIVING HOME. THE NEXT DAY, AFTER I TURNED ON MY CAR AND PUT IT INTO REVERSE, IT LURCHED FORWARD, MADE A BANGING SOUND, AND SHUT OFF. I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE AND LEFT IT IN NEUTRAL. THE PARKING BRAKE WOULD STILL NOT FULLY DISENGAGE AND THE MESSAGE "SERVICE PARKING BRAKE" APPEARED ON THE DASHBOARD. I STILL COULD NOT MOVE THE CAR INTO PARK OR DRIVE SO I TURNED THE CAR OFF AND LEFT IT IN NEUTRAL. LAST WEEK, I FORCED MY CAR INTO DRIVE AND TOOK IT TO THE KEARNY MESA CHRYSLER DODGE JEEP RAM DEALERSHIP, WHERE IT REMAINS. THE DEALERSHIP INSISTS TECHNICAL SERVICE BULLETIN 21-025-19'S EXTENDED WARRANTY INSTRUCTION DOESN'T APPLY TO MY CAR'S TRANSMISSION AND I INSIST THAT IT DOES. I ALSO SAW SOME OF THE CAR'S REAL AND VERY EXTENSIVE REPAIR HISTORY FOR THE FIRST TIME.
I DROVE 365 HIGHWAY MILES, THE LAST 20 OF WHICH WERE ON WINDING UPHILL MOUNTAIN ROADS, STOPPING AT MY MOUNTAIN CABIN, WITH NO ISSUES. PARKED, WITH ENGINE OFF, TO SHOVEL SNOW ALLOWING ACCESS TO STEEP SNOW-COVERED DRIVEWAY. UPON COMPLETION AND RESTARTING MY VEHICLE, I ATTEMPTED TO ENTER 4WD LOW TO PROCEED DOWN THE DRIVEWAY. WOULD NOT ENTER LOW, DISPLAYING "4WD NOT AVAILABLE'. REPEATED ATTEMPTS WERE UNSUCCESSFUL, WITH ADDITIONAL ERRORS DISPLAYING: "SERVICE ENGINE', "SERVICE SHIFTER', "SERVICE P BRAKE". DECIDED TO ATTEMPT DRIVING IN 4WD (ONLY); VEHICLE WOULD NOT SHIFT OUT OF NEUTRAL. SHIFTER WAS PHYSICALLY LOCKED IN POSITION. KEPT FUSSING, WHILE ALL ERROR MESSAGES BEING DISPLAYED ALTERNATELY. IT EVENTUALLY COUPLE BE SHIFTED (WITH NORMAL EFFORT); UNFORTUNATELY IT WAS NOW REVERSE NOT DRIVE (WHICH I NEEDED). UPON ATTEMPTING TO SHIFT TO DRIVE, IT STUCK IN NEUTRAL ON ITS WAY TO DRIVE. AGAIN LOCKED IN PLACE. EVENTUALLY UNLOCKED AND COULD BE SHIFTED; BUT WAS NOW WARY OF DESCENDING THE DRIVEWAY AND DECIDED TO DRIVE IT A BIT TO TEST. IT SEEMED AS THOUGH IT MIGHT BE UNLOCKING AFTER A TIMEOUT PERIOD, SO START A STOPWATCH ON MY PHONE. EVENTUALLY DETERMINE THAT THE TRANSMISSION WAS TIMING OUT AFTER 4:30, AND COULD BE SHIFTED, WITH ALL SHIFTS BEING VERY HARD AND LOUD. FINALLY GOT IT IN DRIVE AND DROVE THE ~3 MILE LOOP OF PLOWED, BUT STILL SNOWY AND SLOPPY ROADWAY; ON THIS TEST DRIVE, WITH ALL MESSAGES STILL ON AND ALTERNATING, IT BECAME CLEAR I HAD ONLY REAR WHEEL DRIVE AND WAS IN A SINGLE GEAR SPEED, ALLOWING ONLY SLOW STARTING AND POOR STOPPING, WITH SPEEDS OF 20 MPH PER 1,000 RPM. AFTER A FEW WIFI CALLS FROM MY DRIVEWAY TO NEIGHBORS AND MY JEEP DEALER'S SERVICE MANAGER; DECIDED TO RETURN TO TOWN FOR REPAIRS. EACH PASSAGE THRU NEUTRAL LOCKING THE TRANSMISSION FOR 4:30, AND ALL SHIFT INTO EITHER GEAR, EXTREMELY "HARD"
WHEN DRIVING THEN BRAKING I/ WE NOTICED THAT THE JEEP HAD VIBRATION AND CHATTERING ,SHAKING FEELING AT 65 MPH ON THE HIGHWAY. THEN STARTED TO NOTICE CHATTER AND SCRAPPING SOUND AT LOWER SPEEDS LIKE 25-35 MPH . SO LOOKING AT THE ROTORS I FOUND THE RIGHT REAR TO HAVE (2) TWO GROOVES ON IT . SO I TOOK IT TO BIG O IN SPARKS ,NV 89431 FOR A BRAKE INSPECTION AND THEY SHOWED ME THAT THE BRAKE PADS STILL HAD 65 TO 70 PERCENT LEFT AND THAT THE ROTORS WERE CRACKEDIN SEVERAL PLACES. THEY HAD TO REPLACE BOTH ROTORS AND BRAKE PADS . I FEEL THIS IS A DEFECT IN THE PRODUCT AND SHOULD BE INVESTIGATED . IF THEY CAME APART WHILE DRIVING SOMEONE COULD LOOSE CONTROL AND POSSIBLLY LOOSE THERE LIFE.
IT JERKS WHEN I DRIVE IT IN TOWN NORMAL DRIVING
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT NOTIFIED THE LOCAL DEALER NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST, NEW CARLISLE, OH 45344) WHO INSPECTED THE VEHICLE AND DETERMINED THAT THE INPUT SPLINE HAD DAMAGED TEETH FROM SHAFT MOVEMENT WHICH CREATED DAMAGE TO THE TRANSMISSION. IT WAS RECOMMENDED THAT THE ENTIRE TRANSMISSION OUTPUT SHAFT BE REPLACED HOWEVER, THE REMEDY THE LOCAL DEALER PROVIDED FROM THE MANUFACTURER WAS FOR A SOFTWARE UPDATE THAT WOULD MAINTAIN VEHICLE PROPULSION WITHIN THE TRANSMISSION. THE CONTACT WAS CONCERNED THAT THERE WAS TOO MUCH DAMAGE TO THE SHAFT AND THAT THE RECALL REMEDY WAS INSUFFICIENT TO PREVENT FURTHER DAMAGES OR AN EVENTUAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
WHILE IN MOTION ON CITY STREETS AND HIGHWAYS, CAR HAS TROUBLE SHIFTING GEARS AND WHEN ACCELERATING IT DOES NOT RESPOND NORMALLY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE FAILED TO SHIFT CORRECTLY BETWEEN 1ST AND 2ND GEARS AND BETWEEN 2ND AND 3RD GEARS. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THE VEHICLE WOULD HESITATE BEFORE PROPERLY SHIFTING. THE FAILURE OCCURRED AT THE INITIAL START-UP OF THE VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED MORE CONSISTENTLY OVER TIME. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
AUTO START/STOP SYSTEM ENGAGES WHILE PARKING. DASH BOARD BRIGHTENS OR DIMS AT RANDOM
TRANSMISSION FAILED, HAD TO REBUILD NOV 2020 4X4 SVC LIGHT CAME ON INTERMITTENTLY, PTU FAILED AS WELL JAN 2021. VEHICLE KEPT ENGAGING 4X4 AND LOOSING POWER
TRANSMISSION ENGAGES VIOLENTLY WHEN COASTING, ESPECIALLY WHEN COMING OUT OF A COAST DOWNHILL. WHEN ATTEMPTING TO ACCELERATE AFTER COASTING THE TRANSMISSION ENGAGES VIOLENTLY. THIS GENERALLY OCCURS WHEN THE VEHICLE ATTEMPTS TO JUMP FROM 2ND TO 3RD GEAR OR 3RD FOR 4TH. THIS IS A VERY VIOLENT ENGAGEMENT, TO THE POINT WHERE IT CAN BE FELT THROUGH THE DRIVER'S SEAT AND STEERING WHEEL. IT OFTEN TIME FEELS LIKE THE DRIVER HAS IMPACTED AN OBJECT, WHICH MAY CAUSE THE DRIVER TO OVERREACT TO CONDITIONS. THIS IS A COMMON OCCURRENCE. THIS ISSUE HAS BEEN REPORTED TO DEALERSHIPS SEVERAL TIMES.
WHILE DRIVING ON A FREEWAY IN NOVEMBER 2020 I HAD ENGAGED THE CRUISE CONTROL AND SET IT AT THE SPEED LIMIT OF 70 MPH. A SEMI TRUCK CHANGED INTO MY LANE WITHOUT BLINKER WARNING. I SLAMMED ON THE BRAKES BUT THE CRUSE CONTROL WOULD NOT DISENGAGE. I THEN BEGAN PUMPING THE BRAKES AND STILL NO DISENGAGEMENT. AS I APPROACHED THE BACK END OF THE SEMI PRIOR TO HITTING IT, I DROVE OFF THE FREEWAY DOWN THE DESCENDING EMBANKMENT STILL PUMPING THE BRAKES WITHOUT DISENGAGING THE CRUISE CONTROL. AS I BEGAN SLIDING DOWN THE EMBANKMENT I BRAKES DISENGAGE THE CRUISE CONTROL JUST BEFORE A COLLISION WITH THE DIVIDER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MOSTLY WHILE DRIVING AT LOW SPEEDS OR WHEN COMING TO A STOP. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM (6110 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE A COMPUTER SOFTWARE UPGRADE WAS COMPLETED HOWEVER, THE UPGRADE FAILED TO SOLVE THE FAILURE. THE CONTACT MENTIONED THAT THE ENGINE WAS REPLACED SEVERAL MONTHS AGO. THE VEHICLE WAS STILL EXPERIENCING THE FAILURE. THE CONTACT ALSO MENTIONED THAT AFTER THE ENGINE WAS REPLACED A GRINDING NOISE OCCURRED WHILE MAKING A LEFT TURN. THE CONTACT MENTIONED THAT THE TECHNICIAN REPLACED THE TRANSMISSION VALVE PLUG BEFORE THE ENGINE WAS REPLACED. THE VEHICLE WAS LATER TAKEN TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340) AND WAS DIAGNOSED THAT THE MOTOR MOUNT AND TRANSMISSION MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO RYDELL CHRYSLER DODGE JEEP RAM FOR ASSISTANCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE SUSPENSION AND TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
SERVICE 4WD LIGHT CAME ON GAS CAP LIGHT CAME ON AND IT THROWS MY PARKING BRAKE ON AUTOMATICALLY WHEN I STOP AND PUT INTO PARK. EVEN AFTER TRANSMISSION WAS REPLACED AT 60,000 MILES STILL HAVE HARD SHIFTING PROBLEMS AS WELL. VEHICLE DIED WHEN I WAS AT A STOP LIGHT THIS IS WHEN THE LIGHTS APPEARED.
FOUR TIMES WITHIN THE PAST TWO WEEKS THE VEHICLE HAS SHUT OFF. TWICE WHILE TURNING INTO A BUSY INTERSECTION AND TWICE WHILE DRIVING DOWN THE ROAD. THE VEHICLE INSTANTLY STALLS AND ENTIRE DASHBOARD WARNING LIGHTS COME ON. CAR TAKES 5-20 MIN TO RESTART. THERE'S NO BURNING SMELL OR SPUTTERING/STALLING WHEN CAR SHUTS OFF. IT IS DANGEROUS AND ALMOST WAS INVOLVED IN ACCIDENTS WHEN STALLING TURNING INTO A BUSY INTERSECTION.
VEHICLE STALLS IN TRAFFIC.
MY JEEP IS HAVING TRANNY ISSUES AND IS MAKING VERY LOUD ENGINE SOUND DUE TO THE TRANNY LAGGING,WHICH IS MAKING MOTOR REV REALLY HIGH,AND SOMETIMES IT IS NOT PREDICTABLE,WHICH AT THAT POINT CAUSES THE MOTOR TO BE SOMETIMES REAL JERKY OR JUMPY RANDOMLY CAUSING IT NOT TO RUN RIGHT!..OR HAVE A ROUGH RIDE OR IT'S SHIFTING TO SHIFT RIGHT OR EVEN TO GO TO THE NEXT GEARS..SEAMS LIKE SOMETIMES,IT WANTS THE MOTOR TO BLOW UP !!!
SERVICE GEAR SHIFTER APPEARS. CANNOT SEE MPH WHEN THIS HAPPENS. MOSTLY WHILE ON THE FREEWAY AND VEHICLE HAS BEEN ON THE ROAD FOR MORE THAN A HALF HOUR.
MY VEHICLE HAS BEEN STUDDERING WHILE IN DRIVE AT VARIOUS SPEEDS. IT'S HEAVILY STALLS BEFORE TAKING OFF AFTER A STOP. I WANT SURE IF I MOVED TO MANUAL TRANSMISSION UNTIL IT CONTINUED TO DO IT FOR A 45 MIN DRIVE FROM 0-65 IN SPEED. IT'S HAD THE HESITATION SINCE I GOT IT AND THOUGHT IT WAS BECAUSE OF THE SMALLER V6 WHEN I WAS COMING FROM AN INFINITI M37. I CHECKED FLUIDS AND NO ALERT OR LIGHT ON INDICATING.
OIL LEAKS AROUND THE FILTER HOUSING. COULD LEAD TO A FIRE ON THE MANIFOLD OR EXHAUST. THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH FILTER HOUSING FAILURES. ENGINE COULD FAIL IN COLD WEATHER.
HAD A BURNING SMELL COMING FROM MY VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THE MECHANIC SAID THERE IS A LEAK IN THE OIL FILTER ADAPTER. WHEN ASKED IF THIS WAS A COMMON PROBLEM HE SAID YES AND HAD CONTACTED THE MAIN JEEP DEALER IN OUR AREA AND THEY SAID THE SAME AS WELL. IT BREAKS CAUSING A LEAK WHICH THEN THE OIL POOLS BY THE ENGINE CAUSING THE OIL TO GET HOT AND BURN. THE BURNING STARTED AFTER DRIVING LONG ENOUGH TO HEAT THE MOTOR. THE FIX IS A $600 TO $700 FIX. THE MECHANIC AND DEALER ALSO MENTIONED THIS PROBLEM HAS BEEN POPPING UP IN NEWER AND USED JEEPS AND IS A COMMON PROBLEM NO MATTER HOW NEW OR OLD THE JEEP IS.
IF NOT TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY, LEAVING ME SEMI STALLED IN INTERSECTIONS, ETC. IT DOES THIS ON A REGULAR BASIS. OTHER OWNERS OF SAME MODEL TELL ME THEY ARE HAVING THE SAME ISSUE.
MY "SERVICE SHIFTER" LIGHTS CAME ON. IT SEEMS TO HAPPEN TO JEEP VEHICLES ONLY ESPECIALLY CHEROKEE JEEPS. IT STARTED COMING ON WHILE I WAS DRIVING BUT IT DIDN'T COME ON AFTER I TURNED OFF THE IGNITION. FROM WHAT I UNDERSTOOD FROM THE DEALERS, IT SEEMS TO BE A PROBLEM WITH THE JEEPS. I DID MY RESEARCH, AND SOME PEOPLE HAD IT REPLACED BUT CONTINUE TO BE AN ONGOING PROBLEM. THE MANUFACTURER SHOULD HAD A RECALL FOR IT. I'VE HAD SO MANY RECALLS IN THIS VEHICLES SINCE I GOT THE CAR. SEEMS LIKE EVERY YEAR I GET A RECALL.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE NEAR THE ACCELERATOR AND BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385; (937) 347-5155) WHO SEALED THE LOCATION WHERE THE LEAK WAS COMING FROM. THE CONTACT STATED ABOUT 5 MONTHS LATER, AT APPROXIMATELY 36,000 MILES, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALERS WHO DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY A CERTIFIED MECHANIC, NOT THE DEALER. THE CONTACT THEN STATED THAT ABOUT 7 MONTHS LATER AT APPROXIMATELY 38,000 MILES, THE VEHICLE STALLED AT A STOP LIGHT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO DISPLAYED THE MESSAGE TO SERVICE THE TRANSMISSION. THE CONTACT CONTACTED THE DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
CAR ENGINE LIGHT HAS BEEN ON FOR MONTHS NOW THE CAR LAGS WHEN TURNING ON THE CAR HAS BEEN STOPPING STARTING THE P SHIFT WARNING MESSAGE I WOULD HAVE TO PUT MY CAR IN PARK TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE CAR TO START DRIVING AGAIN I'VE BEEN TAKING IT TO THE DEALERSHIP AND ALL THEY WERE SAYING WAS I NEEDED ANOTHER OIL CHANGE SO WHEN THE CAR STARTED SHUTTING OFF AGAIN I TOOK IT TO ANOTHER JEEP DEALERSHIP WHERE THEY TOLD ME THE MOTOR WAS CONSUMING TO MUCH OIL AND MY ENGINE WAS GOING OUT STATING THAT THE ENGINE THAT WAS BUILT FOR THIS MODEL CAR WASN'T BUILT CORRECTLY MIND YOU MY CAR JUST MADE FIVE YEARS I SHOULDN'T BE HAVING TO REPLACE MY ENGINE AT THIS TIME
AROUND MAY 2020 I WAS CONTACTED BY JEEP FOR A RECALL I HAD NO IDEA ABOUT; GOT HER IN QUICK FOR THE PTU INPUT SPLINE. THERE WERE NO ISSUES BEFORE THIS. THE UPDATE WAS ATEMPTED BUT NOT COMPLETED. FROM THERE, I EXPEREINCED SEVERAL ISSUES. PROBLEMS STARTED WITH ALERTS DISPLAYING FOR NO REASON WHILE IN MOTION AND STATIONARY. TOOK HER TO ANOTHER DEALER WHERE THEY UPDATED THE SOFTWARE/LOOKED AT THE POWER TRAIN. WHEN "FINISHED" I PULLED OUT TO MY JEEP MAKNG A POPPING NOISE AND ROUGH DRIVE. WHEN I PARKED, THERE WAS FLUID SPILLING OUT OF THE DIFFERENTIAL AND SPLATTERED OVER THE REAR OF THE JEEP. THE DEALER STRIPPED A PLUG; WASNT SEATED CORRECTLY AND POPPED OFF FROM PRESSURE. SINCE THEN, I HAVE HAD SEVERAL OTHER ISSUES CONCERNING THE DRIVETRAIN TO INCLDE HARD JUMPING INTO GEAR (ESPECIALLY INTO 1ST FROM A STOP), ROUGH DOWN SHIFT, AND TRANSFER CASE DAMAGE. MOST RECENT ISSUE IS HARD SHIFT INTO DRIVE AND RADIATOR LEAK. I DID TAKE HER IN BEFORE MY POWERTRAIN WARRANY RAN OUT BUT THERE WAS APPARENTLY NO ISSUE - THEY ONLY DROVE IT A FEW MILES. I ATTRIBUTE ALL ISSUES TO INCOMPLETE MAINTENECE AND UNKNOWLEDGABLE STAFF. THE MAIN ISSUE BEING COMPUTERS; WHEN NOT SERVICED PROPERLY, A CHAIN REACTION OCCURS THROUGOUT COMPONENTS. AN ISSUE CAN ARRISE WHERE YOU LEAST EXPECT IT. I CONTACTED NATIONAL LEVEL JEEP FOR HELP; NO AVAIL.
VEHICLE HAS A DELAY WHEN GOING FROM STATIONARY TO ACCELERATING. THIS IS VERY DANGEROUS WHEN MAKING LEFT HAND TURNS. THERE IS A RECALL FOR 2015 JEEPS FOR THIS SAME ISSUE, BUT FOR WHATEVER REASON MINE WHICH IS EXPERIENCING THE ISSUE FIRST HAND IS NOT ON OF THEM.
I OWN A 2015 JEEP CHEROKEE SPORT WITH 104K MILES. BOTH REAR KNUCKLES NEED REPLACED AND THE BUSHINGS IN THE PASSENGER SIDE IS SEVERELY WORN MORE THAN THE OTHER. THERE ARE NO LOCAL DEALERS WHO CAN GET THEM AS THEY ARE BACK ORDERED THROUGH CHRYSLER. ONE DEALER IS SHOWING 30+ ORDERED THROUGH THEIR DEALERSHIP ALONE. I HAVE EVEN CONTACTED CHRYSLER CORPORATE DIRECTLY WITH NO LUCK OR ADDITIONAL INFORMATION. MY LOCAL TECHNICIAN SAID THIS IS A MAJOR ISSUE ESPECIALLY WITH WINTER COMING TO MY AREA AND THAT IS MAY CAUSE THE VEHICLE TO NOT BE ABLE TO CONTROL AS INTENDED. THE PART IS UNAVAILABLE EVEN THOUGH IT IS A MAJOR SAFETY ISSUE! THE PART # PROVIDED FROM THE DEALERS IS 5090072AE. WHILE RESEARCHING VARIOUS SITES FOR ANOTHER SOURCE, I AM ONLY ABLE TO FIND 5090072AD, WHICH LOOKS LIKE THE RIGHT PART BUT DOES NOT MATCH PART NUMBERS. HOW DO I GET A PART THAT MY VEHICLE REQUIRES TO FUNCTION SAFELY AND KEEP MY FAMILY SAFE (NEW BORN CHILD) WHEN THE MANUFACTURER WON'T PROVIDE ME THE PART OR GIVE ME AN UPDATE ON WHEN ONE WOULD BE AVAILABLE.
*LAG RESPONSE AT COMPLETE STOP WHEN PRESSING ACCELERATION PEDAL. NOT SAFE WHEN PULLING INTO TRAFFIC. *THIS HAS HAPPENED MULTIPLE TIMES. *TAPPING ENGINE NOISE
VEHICLE CONTINOUSLY FLASHES ERROR CODE 'SERVICE SHIFTER' ON DASH SCREEN. IN ADDITION ALL LIGHTS ILLUMINATE ON SHIFTER ASSEMBLY. ABLE TO CLEAR FAULT BE RESTARTING VEHICLE. DOES NOT SEEM TO AFFECT SHIFTING OF VEHICLE. BEEN HAPPENING ON AND OFF PAST YEAR.
UNDER THE CHRYSLER WARRANTY, MULTIPLE PROBLEMS WITH THE TRANSMISSION RESULTED IN COMPLETE REPLACEMENT. RIGHT NOW, (OUT OF WARRANTY) THE POWER TRANSFER UNIT HAS FAILED. IT APPEARS TO BE RELATED TO THE RECENT RECALL THAT REQUIRED A FLASH OF THE COMPUTER SYSTEM TO PREVENT DETERIORATION OF "SPLINES" WITHIN THE UNIT. I HAD THAT DONE SEVERAL MONTHS AGO. NOW THE ENTIRE TRANSFER CASE IS CLATTERING AND THE DEALER TOLD ME THAT IT WAS NOT COVERED UNDER ANY RECALL. I AM BEING ASKED TO PAY OVER $3,200 INCLUDING TODAY'S DIAGNOSIS AND WAIT 3 OR MORE WEEKS TO BACKORDER THE PART. I WILL PROCEED WITH THE WORK, HOWEVER, THEY HAVE NO CLEAR TIMELINE, SO I PARKED THE CAR AS IT IS APPARENTLY DANGEROUS TO DRIVE, EVEN IF I COULD STAND THE NOISE. I BELIEVE THIS IS PART OF THE PRIOR RECALL AND WANT HELP TO TRY TO DETERMINE THIS. I NOW UNDERSTAND THAT THIS REPORT IS REALLY JUST A BOOKMARK IN CASE YOU ALL DECIDE TO INVESTIGATE IF THERE ARE MULTIPLE INSTANCES OF THE SAME THING. THE TRANSFER UNIT CLATTERS WHEN I PRESS ON THE GAS TO MAKE THE WHEELS TURN. I HAVE HAD IT ASSESSED BY AN INDEPENDENT MECHANIC FIRST, THEN THE DEALERSHIP AND THEY ARE IN AGREEMENT THAT THE POWER TRANSFER UNIT MUST BE REPLACED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING (6131 S PENNSYLVANIA AVE, LANSING, MI 48911) WHERE THE VEHICLE WAS DIAGNOSED WITH A SOFTWARE UPDATE ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,284.
WHILE DRIVING THE SERVICE SHIFTER MESSAGE DISPLAYED ON THE DASH AND THE SHIFTER HAD RED LIGHT LIGHT UP FOR PARK REVERSE NEUTRAL DRIVE AND MANUAL. UPON MORE RESEARCH MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE AND HAVING TO HAVE THE ENTIRE SHIFTER ASSEMBLY AND WIRING HARNESS REPLACED
JUST AFTER I STARTED JEEP. I HAD A WARNING BEEP. DASH HAS SERVICE SHIFTER ON IT. ALL THE LIGHTS ALONG THE SHIFTER WERE LIT UP AS IF SHIFTER WAS IN ALL THE POSITIONS. DROVE IT A SHORT DISTANCE. STOPPED TURNED OFF IGNITION. RESTARTED VEHICLE AND IT WAS CLEARED UP. HAVE 59036 MILES ON JEEP.
THE CAR WAS PARKED AT A GAS STATION WHEN THE CAR WAS TURN ON THERE WAS A LOUD NOISE AND IT STARTED SHAKING THEN THE SERVICE ENGINE LIGHT WENT ON , ALSO THE D WAS FLASHING AND THE LIGHT FOR ICE CONTROL WAS FLASHING AS WELL
ON A SUNDAY THE 25TH OCTOBER MY VEHICLE WAS PARKED AT HOME GETTING READY TO GO TO THE SHOPS DIDN'T WANT TO GO FORWARD BUT IT WAS AUTOMATICALLY REVERSING. IT CHANGED TO LOW GEAR AND DIDN'T WANNA INCREASE SPEED ABOVE 40KM/HR, IT DEACTIVATED ALL SENSORS. IT LOST POWER AND STARTED JACKING BUT WAS ONLY REVERSING. I CALLED JEEP SA SANDTON ON MONDAY AS IT DID THE SAME THING THEY SAID IT MUST BE TOWN MUST TOWED. ON ARRIVAL I WAS TOLD M VEHICLE HAS PTU PROBLEM, IT IS NOT TRANSMITTING POWER TO THE FRONT WHEELS. AND I NEED TO PAY FOR REPLACEMENT OF PTU. I ASKED WHAT CAUSES THIS PTU, THE SERVICE GIRLS SAID SHE DOESN'T KNOW. I GOOGLED AND DISCOVERED THAT MY VEHICLE WAS RECALLED FOR THIS PTU SOFTWARE UPDATE BECAUSE THESE CARS EXPERIENCE THIS PROBLEM. BUT NO ONE INFORMED ME DESPITE THAT MY CAR WENT FOR A SERVICE WITH JEEP IN MAY. THE DEALER AND FCA JOHANNESBURG IS REFUSING TO FIX THE DAMAGE AND TO UPDATE THE SOFTWARE, THE CAR HAS BEEN WITH THEM FOR 2 WEEKS, AND I AM TOLD I NEED TO PAY, WHILE THE INFORMATION IS CLEAR THAT THE RECALL WAS WORLDWIDE, AND IRRESPECTIVE IF YOUR CAR IS STILL UNDER WARRANT OR NOT THE PTU NEEDS TO BE UPDATED AND REPLACED BY DEALER FREE OF CHARGE.
HEADLIGHTS ARE TOO DIM, EVEN WHEN USING HIGH BEAMS. THIS WAS A TERRIBLE DESIGN FLAW THAT HAS BEEN CHANGED IN RECENT JEEP MODELS, BUT NOTHING HAS BEEN OFFERED TO CONVERT PREVIOUS OWNER'S CARS. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS AS IT'S A DEFINITE SAFETY HAZARD WHEN DRIVING AT NIGHT.
WHEN STARTING MY CAR IT DID NOT WANT TO START AND THEN IT DID AND ALL THIS HAPPENED,CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION LIGHT 4WD TEMPORALLY UNAVAILABLE, SERVICE PARK BRAKE , AND IT WOULD NOT GO INTO GEAR. AT AUTO ZONE THE CODE STATED WATCHDOG PERFORMANCE
IF I'M COMING UP ON A RED LIGHT AND IT TURNS GREEN BEFORE I HAVE TO STOP WHEN I PRESS THE GAS PEDAL IT HESITATES TO GO THEN IT JUMPS FORWARD VERY HARD. ALSO IF I'M PULLING OUT SOMETIMES FROM A COMPLETE STOP IT WILL DO THE SAMETHING BY HESITATING THEN JUMPING FORWARD.
DRIVING DOWN THE ROAD NOT EVEN 2 MILES FROM HOME THE CAR JUST SHUTS OFF. ONLY WARNING WAS A THE AUTO START/STOP WARNING LIGHT ON THE INSTRUMENT PANEL. WAS ABLE TO COAST TO THE A ATOP SIGN WITH NO POWER STEERING OR POWER BRAKES. BEFORE COMING TO A COMPLETE STOP THE CAR STARTED UP AGAIN ONCE I SAT FOR A MIN OR TWO. I DIDN'T GET 1 MILE FROM THAT STOP SIGN WHEN THE CAR DIED AGAIN. SAME WARNING LIGHT. THIS IS COULD HAVE BEEN DEADLY HAD I MADE IT TO THE INTERSTATE AND IT STALLED THERE. THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. IT TYPICALLY HAPPENS ON THE FIRST START OF THE DAY. THE CAR WILL RUN AND THEN START RUNNING REALLY ROUGH FOR NO REASON AND USUALLY STALLS OUT.
ABOUT A WEEK AGO FROM TODAY (10/25/2020) MY CAR STARTED HAVING ISSUES STARTING UP. EVERYTHING BLINKS ON MY DASH AND ACTS LIKE IT DOESN'T WANT TO START UP. IT SAYS TO SERVICE BRAKES AND SERVICE TRANSMISSION. I BOUGHT THIS CAR WITH ALMOST 90K MILES ALMOST 2 YEARS AGO AND IT HAS 122K MILES, FIRST TIME I'VE EVER HAD A PROBLEM. I SAW THAT THERE IS A RECALL FOR THE TRANSMISSION I AM JUST UNSURE WHAT TO DO ABOUT IT.
NO ACCELERATION, RPM STUCK AT 5000 FOR AN EXTENDED TIME BEFORE DROPPING, CLUNK NOISE, HARD SHIFT ESPECIALLY INTO PARK. BETWEEN 60,000 AND 70,000 MILES HAD 3 MAJOR REPAIRS.
SERVICE SHIFTER LIGHT COMES ON AND IT EFFECTS THE SHIFTING OF THE VEHICLE. IF YOU TURN OFF THE VEHICLE THE LIGHT RESETS. UNABLE TO DIAGNOSE AT THIS TIME AT THE DEALERSHIP. HAPPENS WHEN THE VEHICLE IS IN MOTION. THE VEHICLE HAS A HESITATION/DELAY IN ACCELERATION.
WHILE DRIVING DOWN THE ROAD SEVERAL TIMES THE PAST MONTH MY VEHICLE HAS SHUT DOWN. ALL LIGHTS STAY ON IN CAR AND HEADLAMPS ETC. BUT THE ENGINE SHUTS DOWN YOU LOSE POWER STEERING AND WHEN YOU GO TO CRANK THE ENGINE OVER IT WILL DO NOTHING FOR MAYBE 5 TO 10 SECONDS BEFORE YOU HERE THE BELTS AND FANS START TO CRANK. HAD THE STARTER, ALTERNATOR AND BATTERY TESTED. REPLACED THE BATTERY AND IT STILL DOES IT JUST NOT AS OFTEN.
SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED.
JEEP SHIFTER NOT WORKING RIGHT. WHEN DRIVING THE JEEP STOPS COMES UP ON SCREEN SHIFTER NOT WORKING THEN SAYS TO PUT IN PARK AND SHIFT TO DESIRED GEAR.BUT I HAVE TO SHUT OFF CAR AND RESTART BEFORE IT WILL WORK.
2015 IS KNOWN FOR RUST IN THE AXISLE.I HAVE MY VEHICLE IN SHOP MECHANIC SAID THE DIFFERIANCIAL HAS A LEAK AND MAY BE RUSTED .IS THIS A RECALL PROBLEM THAT THE MANUFACTURE HAS ?.
SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SHIFTED TO NEUTRAL, CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
WHILE THE CAR WAS MOVING THE SERVICE GEAR SHIFT WARMING CAME ON AND ALL THE GEAR LIGHTS WHERE ON.. TRANSMISSION ISSUE CONTINUE WHEN PUTTING THE CAR IN DRIVE IT JERKS VERY HARD OR WHEN YOU PRESS THE GAS THE CAR JERKS VIOLENTLY
2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PTU INLINE SPLINE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD CLUNK UPON ACCELERATION. THE DEALER COULD DUPLICATE THE FAILURE. THE VEHICLE THEN EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. *JS
WHILE DRIVING ALL LIGHTS ON THE SHIFTER CAME ON AND A MESSAGE ON THE DASH SAID SERVICE SHIFTER. THIS HAPPENED BEFORE AND THE SHIFTER WAS REPLACED AT 43472 MILES DECEMBER 23, 2019
1200 MILES BURNING 1 QUART OF OIL
SERVICE SHIFTER LIGHT CAME ON WHEN I TRIED TO START JEEP. LIGHT CAME ON ON THE SHIFTER. I TURNED OFF THE CAR AND THE LIGHT TURNED OFF. THIS HAPPENED AT 98000.00 MILES. I TRIED LOOKING IT UP ONLINE AND I SEE THAT THIS IS HAPPENING TO A LOT OF JEEPS SO I WANTED TO REPORT IT.
SERVICE SHIFTER WARNING SHOWS WHILE DRIVING, SOMETIMES WHILE STARTING VEHICLE WILL NOT ALLOW TO CHANGE GEARS WITHOUT TURNING OFF AND THEN BACK ON MULTIPLE TIMES.
THE CAR HAS TROUBLE GOING WHEN IT'S STOPPED AND I PRESS THE GAS. IT IS AS IF IT'S THINKING AND THEN ONCE IT STARTS MOVING, IT SHIFTS REALLY HARD. IT'S ALSO SHIFTS REALLY HARD WHEN WHILE JUST DRIVING, FEELS LIKE SOMEONE HIT ME FROM BEHIND. ALSO THE SERVICE SHIFTER LIGHT WOULD GO ON SO I REPLACED THE SHIFTER BEZEL WITH WIRES TWICE AND NOW THE SERVICE SHIFT LIGHT IS BACK ON AGAIN.
THE FUEL SAVING SYSTEM STOPPED WORKING IT DOES NOT SHUT DOWN WHEN I M AT A STOP
I WAS DRIVING CAME TO A STOP A STOP SIGN, I STARTED TO GO AND MY JEEP JUST STOPPED IN THE MIDDLE OF AN INTERSECTION. IT WOULDNT MOVE OR ROLL. I GAVE IT GAS AND IT JUST RUM THE ENGINE UP. IT WOULDN'T MOVE AND CARS WERE COMING AT ME. IT SCARED ME. I ALMOST GOT HIT BY A CEMENT TRUCK. LIGHTS ON ALL THE SHIFTING LIT UP. SERVICE 4 WHEEL DRIVE LIGHT CAME ON. MILEAGE STARTED FLASHING. SOME LIGHT WITH CAR AND WAVY ROADS LIGHT CAME ON. IT JUST STOPPED ROLLING WHILE DRIVING .2015 JEEP CHEROKEE LATITUDE ONLY 69,000 MILES.
WHEN ROAD IS WET, VEHICLE RANDOMLY FISH TAILS ON CITY STREETS AND/OR DOES COMPLETE 360 DEGREE SPIN ON THE INTERSTATE. TIRES ARE GOOD. REAR DIFFERENTIAL WAS LEAKING. SUSPECTED DIFFERENTIAL FAILED. WE GOT THE LEAK FIXED BUT NOISE PERSISTED. JEEP SERVICE DEPARTMENT IS NOW REPLACING ENTIRE DIFFERENTIAL. WARRANTY EXPIRED AT 100,000 MILES. VEHICLE AROUND 120,000 MILES NOW. SUSPECT A DEFECT IN DIFFERENTIAL, BASED ON OTHER INTERNET SEARCHES. ALSO HAD SIMILAR ISSUE ABOUT A YEAR AGO, AND THOUGHT THAT BALDING TIRES WERE TO BLAME. OTHER SYMPTOMS INCLUDE RUBBING SOUND WHEN TURNING SLOWLY AND SHARPLY, SUCH AS BACKING OUT OF DRIVEWAY OR TURNING SHARPLY INTO A PARKING SPOT.
THE SERVICE TRANSMISSION LIGHT CAME ON. DEALERSHIP SAYS THE PTU UNIT HAS TO BE CHANGED. COST $2200, CAR IS ONLY 5 YEARS OLD.
CAR STALLED OUT GOING 25 MILES AN HOUR WHILE DRIVING ON A SIDE STREET. TEMPERATURE 102 AT 3:02PM. VEHICLE HAD ONLY BEEN RUNNING LESS THAN 30 MINUTES. ALL DASH LIGHTS CAME ON, SCROLLED THRU EACH SERVICE NOTICE {CHECK ENGINE, TURN SIGNALS, ETC..} AFTER 3RD ATTEMPT TO RESTART VEHICLE, IT STARTED. TOOK 27 MINUTES. ONCE STARTED, CHECK ENGINE LIGHT WAS ON.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION WARNING LIGHT AND MALFUNCTION INDICATOR LIGHTS WERE BOTH ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO DON K CHRYSLER DODGE JEEP RAM (6219 HWY 93 S, WHITEFISH, MT 59937, (406) 862-2571) HOWEVER, THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
WHEN DRIVING MY VEHICLE JERKS ME EXTREMELY HARD AND ENGINE MAKES LOUD THUMP NOISE. I'VE ALMOST HIT MULTIPLE VEHICLES IN FRONT OF ME FROM IT JULTING ME FORWARD. I'M PREGNANT AND IT'S EXTREMELY CONCERNING.
MY TRANSMISSION IS NOT SHIFTING RIGHT. KICKING EVERYTIME SHIFTING. THE VEHICLE LOSS POWER.
WHEN STARTING IN MOTION THE CAR HESITATED THEN JERKS INTO MOTION. IT WILL JERK BETWEEN SHIFTING GEARS IN THE AUTOMATIC TRANSMISSION. SOMETIMES IT JERKS SO HARD LIKE YOU WERE REAR ENDED. WE HAVE REPORTED SEVERAL TIMES TO THE JEEP DEALERSHIP AND THEY KEEP TELLING US NOTHING IS WRONG WITH IT. IT WILL HESITATE AND JERK IN REVERSE AND FORWARD. AT TIMES IT FEELS UNSAFE TO DRIVE. THIS HAS BEEN OCCURRING EVER SINCE WE PURCHASED THIS VEHICLE.
SERVICE SHIFTER LIGHT COMES ON I HAVE SEEN THIS CAUSES BRAKES TO EVENTUALLY LOCK UP AND CAUSE ACCIDENTS BUT HAVE NOT SEE A RECALL
AT AROUND 40,000 MILES, TOUCH SCREEN/RADIO WOULD RANDOMLY SHUT OFF AND ON, AND SERVICE SHIFTER COMES ON INTERMITTENTLY. SOMETIMES STAYS ON CONSTANTLY, SOMETIMES COMES ON AND OFF. VERY FRUSTRATING AS NUMEROUS PEOPLE HAVE REPORTED THESE ISSUES ALL OVER THE INTERNET, BUT JEEP HAS DONE ABSOLUTELY NOTHING ABOUT IT. SOME REPORTS EVEN MENTION INJURIES INVOLVED IN THE ISSUE. NO VEHICLE SHOULD HAVE THESE ISSUES THIS COMMONLY AT A VERY ACCEPTABLE LOW MILEAGE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL WITH SEVERAL SHIFT OPTION WARNING LIGHTS ILLUMINATED. AFTER RESTARTING THE VEHICLE, THE FAILURE WAS OCCASIONALLY SELF CORRECTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000. INVALID VIN.
SERVICE SHIFTER AND SERVICE 4WD LIGHTS COME UP ON DASH AND THE SHIFTER PRND LIGHTS COME ON AT SHIFTER ON START UP AND WHILE DRIVING AND HAVE TO CUT SWITCH ON AND OFF IN ORDER TO DRIVE IT AT TIMES
INDICATOR SAYS TO "SERVICE SHIFTER" I WANT TO KNOW IF MY CAR HAS A RECALL NOTICE.
TRANSMISSION SHIFTING IS ERRATIC. FROM A STOP THE VEHICLE MAY PAUSE BEFORE THE TRANSMISSION ENGAGES. AT HIGHWAY SPEED SHIFTING IS ALSO ERRATIC. THE TRANSMISSION DOES NOT DOWNSHIFT PROPERLY, THUS REVVING THE ENGINE AND ACCELERATION IS DIFFICULT. MANUFACTURER TRIES TO SOLVE THE ISSUE WITH SOFTWARE UPDATES.
I AM GETTING REPETITIVE "SERVICE SHIFTER" NOTICES ON MY DASH. THIS CAN BE A SAFETY ISSUE IN MORE WAYS THAN JUST THE ISSUE WITH THE VEHICLE. #1 - I CANNOT SEE HOW FAST I'M GOING WHEN THAT IS BEING DISPLAYED ON MY INSTRUMENT PANEL. #2, WHEN I COMES ON, I HAVE TO TURN THE CAR OFF TO GET IT TO GO OFF, SOMETIMES IN 75 + MPH TRAFFIC. THIS IS A DANGER AND SAFETY HAZARD. #3 - I HAVE SPOKEN TO AND TAKEN TO DEALERSHIPS, WHICH TELL ME THEY CANNOT DO ANYTHING UNLESS IT IS ON, WHICH I FIND LUDICRIOUS AND HARD TO BELIEVE. I HAVE BEEN LOOKING ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP VEHICLES. WHY HASN'T THERE BEEN A RECALL ON THIS? CLEARLY, SOMETHING IS VERY WRONG FOR THERE TO BE THIS MANY COMPLAINTS. THE ISSUE HAPPENS WITH THE VEHICLE IS IN MOTION, OR STATIONARY. THERE IS NO RHYME OR REASON TO WHEN IT HAPPENS. I HAVE NOT BEEN ABLE TO DRIVE TO THE DEALERSHIP WHEN IT COMES ON, BECAUSE I AM EITHER ON THE ROAD WHERE THERE ARE NO DEALERSHIPS, OR EARLY IN THE MORNING GOING TO WORK WHEN THE DEALERSHIP IS NOT OPEN, OR OTHERWISE NOT AVAILBLE. THIS NEEDS A RECALL ON IT IMMEDIATELY! I HAVE READ IT CAN BE FAULTY WIRING, WHICH HAS THE POSSIBILITY OF CAUSING A FIRE. I PAID FOR AN EXTENDED WARRANTY THROUGH MOPAR AND I NEED TO GET THIS FIXED. MY 2015 JEEP CHEROKEE SPORT HAS APPROX. 59,000 MILES ON IT, BUT THIS HAS BEEN HAPPENING OVER A PERIOD OF TIME. THE LAST TIME WAS 9/6 (SUNDAY) BUT IT'S BEEN HAPPENING ALMOST EVERY WEEK HERE RECENTLY. TURNING THE CAR OFF CLEARS IT, BUT THAT DOESN'T MEAN IT'S NOT DANGEROUS OR IT'S NOT CAUSING DAMAGE TO MY VEHICLE.
THERE HAS BEEN MULTIPLE TIMES WHERE I HAVE BEEN DRIVING MY CAR AND ALL OF A SUDDEN MY CAR WILL DING AND AN ALARM ON MY SCREEN POPS UP THAT SAYS 'SERVICE SHIFTER' AND ALL OF LIGHTS ON MY GEAR SHIFTER TURN ON. I HAVE BEEN DRIVING EVERYTIME IT HAS HAPPENED. I CAN NO LONGER SEE MY SCREEN WHERE IT SHOWS SPEED, GAS, TIRE PRESSURE, OIL, OR ANYTHING. THE ONLY WAY TO TURN IT OFF IS TO TURN MY CAR OFF AND BACK ON AND SOMETIMES I HAVE BEEN ON AN INTERSTATE WHERE THAT WASN'T POSSIBLE TO DO IMMEDIATELY. I HAVE TRIED CONTACTING DEALERSHIPS BUT NOBODY KNOWS WHAT IS HAPPENING.
I HAVE A 2015 JEEP CHEROKEE. A FEW TIMES WHEN I WAS EITHER STARTING TO DRIVE OR BACK UP MY JEEP WOULD SHIFT TO A HAULT AND DISPLAY AN ERROR ON THE SCREEN. IT'S HAPPENED WHILE I WAS REVERSING AND DRIVING.
I HEREBY INFORM YOU THAT MY JEEP CHEROKEE HAS A CARE PLUS PROTECTION, THIS VEHICLE (GIVEN ON TRADE-IN BY THE ORIGINAL OWNER) WAS PURCHASED FROM A LEXUS DEALER IN PONCE, PR. THEY CANNOT GIVE ME THE INFORMATION FROM THE ORIGINAL OWNER [XXX], FOR PRIVACY REASONS, IT HAS BEEN UNSUCCESSFUL TO LOCATE THE ORIGINAL OWNER TO BE ABLE TO MAKE THE TRANSFER, I NEED IT TO BE DONE, SINCE THE JEEP STILL HAS ITS GUARANTEE AND THEREFORE THE OWNER ORIGINAL PAID FOR THIS PLAN (INFO ABOVE), I HAVE ALSO BEEN GUIDED BY LAWYERS REGARDING A "CLASS SETTLEMENT" BASED ON THE DEFECTIVE TRANSMISSION OF THE MANUFACTURER FROM THE YEARS 2014 TO 2017, REALLY THIS GONNA BE MY LAST LAST OPTION, FINALLY I FOUND THE ORIGINAL OWNER AND HE SENT ME THE TRANSFER FORM ALREADY SIGNED AND I SENT THRU MAIL, IF THE CARE PLUS GUARANTEE WAS PAID, WHY THEY DO NOT TRANSFER IT TO ME HAVING THE TRANSFER FORM. MY VEHICLE IS CURRENTLY AT THE DEALER FOR TRANSMISSION ISSUES, AND I HAVE NO CAR AT THIS TIME. THE TRANSFER FORM WAS SENT TO TROY MICHIGAN AND WAS RECEIVED ON AUGUST 5-2020. I CALLED TODAY, AND THEY SAID THAT THIS PLAN THAT COVER UNTIL NOVEMBER 2021 WAS CANCELLED WITHOUT ANY NOTICE FROM THE OWNER OR ME, THEY CLAIM THAT I HAVE TO DO THE TRANSFER 60 DAYS AFTER PURCHASED FROM THE DEALER. I'M THE PURCHASER, HOW CAN I KNOW THIS VEHICLE HAS THE PROTECTION PLAN ALREADY PAID, EVEN THE DEALER LEXUS DIDN'T KNOW THAT, BECAUSE THIS WAS A TRADE-IN. NOW THIS 2015 TRANSMISSIONS IS GOING TO COST ME ABOUT $5,000 DOLLARS, WITH ONLY 37,000 MILES ODOMETERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRANSMISSION DOES NOT DOWNSHIFT SMOOTHLY DURING MOVING TURNS AT INTERSECTIONS. WHEN APPROACHING A TURN AND GAS IS OFF/BRAKE IS ON, AND STILL ROLLING AT LOW SPEED (~5 MPH) AND THEN CLEAR TO PROCEED, BRAKE IS OFF/GAS IS BACK ON, FIRST SHIFT IS VERY VIOLENT, FEELS LIKE I'M GETTING RE-ENDED. ALSO AT HIGH SPEEDS WHEN IN HILL CLIMB AND SITUATION WHERE GAS OFF TO COAST FOR A BIT IS REQUIRED, VIOLENT UPSHIFT OCCURS. FEELS LIKE I'M BEING RE-ENDED IN BOTH OF THESE SCENARIOS. I FEAR THE TRANSMISSION WILL FAIL ON ME DURING ONE OF THESE SLOW SPEED SITUATIONS IN AN INTERSECTION CAUSING AN ACCIDENT OR ON THE HIGHWAY LEAVING ME STRANDED. I HAVE TAKEN IT TOO JEEP DEALER HERE IN SCOTTSDALE AND THEY SAY NOTHING IS WRONG AND THAT THIS ZF 9 SPEED TRANSMISSION IS ACTING NORMALLY. I DON'T AGREE WITH THAT COMPARED TO MANY OTHER CARS I HAVE DRIVEN OVER MY LIFETIME. THIS TRANSMISSION IS NOT NORMAL. THIS HAPPENS EVERYDAY. THE ONLY WAY TO MAKE IT NOT DO THIS IS TO STOP FOR 1 SECOND TO ALLOW THE TRANSMISSION TO SETTLE AND THEN PROCEED WHICH IS NOT NORMAL DRIVING. I'VE OWNED VEHICLE FOR 1 YEAR AND BEHAVIOR HAPPENS DAILY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE EQUIPPED WITH A SET OF SENTURY TIRES, TIRE LINE: LIONHEART N/A, TIRE SIZE: 225/60/R17, N/A DOT NUMBER: 1BFNY12702. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE PASSENGER'S SIDE REAR TIRE SUFFERED A BLOW OUT. THE CONTACT PULLED OFF THE ROADWAY SAFELY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED THAT THE TIRES BE REPLACED WITH ANOTHER BRAND. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE TIRES WERE 18 YEARS OLD. THE TIRE FAILURE MILEAGE WAS 5,000. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 86,500. *LN *JS
ON STARTING BRAKE WARNING INDICATOR CAME ONE DASH. BRAKE INDICATION LIGHT CAME ON. PARKING BRAKE HAD NOT BEEN APPLIED. SHIFTED TO REVERSE. VEHICLE WOULD NOT MOVE. SHIFTED TO DRIVE. VEHICLE MOVED FORWARD. DROVE TO GET GAS. PARKING BRAKE AGAIN ENGAGED BY ITS SELF. SHIFTING FROM DRIVE TO REVERSE TO DRIVE AND PRESSING GAS AND BRAKE RELEASED WITH A JUMP OF THE VEHICLE. VEHICLE PARKED UNTIL ABLE TO GET TO SERVICE CENTER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WATER HAD COME IN CONTACT WITH THE ELECTRICAL ELEMENTS WITH THE LIFTGATE. THE VEHICLE WAS AT THE DEALER DAYTON ANDREWS CHRYSLER JEEP DODGE (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765 727-799-4539) AND AS THEY WERE DIAGNOSING THE ISSUE WITH THE LIFTGATE MALFUNCTION THE VEHICLE CAUGHT ON FIRE. THE DEALER PUT OUT THE FIRE AND THERE WERE NO INJURIES. NO POLICE REPORT WAS FILED. THE CONTACT NOTED THERE WAS A RECALL FOR THIS ISSUE BACK IN 2015. THE VEHICLE WAS NOT DRIVABLE AND WAS CURRENTLY AT THE DEALER. THE CONTACT'S INSURANCE COMPANY WAS TO INSPECT THE VEHICLE AT THE DEALER NEXT WEEK. THE MANUFACTURER HAD NOT BEEN CALLED BY THE CONTACT YET. THE FAILURE MILEAGE WAS 72,249.
SERVICE SHIFTER COMES ON ALONG WITH THE LIGHTS ALL TURING RED NEXT TO THE SHIFTER
MY CAR STALLS AND SHUTS OFF WHILE DRIVING IT ALSO GIVES ME A MESSAGE TO SHIFT INTO PARK WHILE IN MOTION
JEEP DEALERS HAVE BEEN UNRESPONSIVE IN RESOLVING/FIXING RECALL W47 LEADING TO THE LACK OF FUNCTIONALITY OF MY JEEP CHEROKEE 2015, REQUIRING TOW FROM CHESTER, MD TO ALEXANDRIA, VA GIVEN THE VEHICLE COULD NO LONGER BE DRIVEN. DEALER NOW SUDDENLY HAS "RECALL FIX" (NOT AVAILABLE AFTER 9 PREVIOUS CALLS/MESSAGES BETWEEN 7/21/2020 - 8/22/2020 WHEN DEALER REPS NEVER RETURNED A MESSAGE/CALL). THEY CLAIM AS OF TODAY (AFTER JEEP WAS DROPPED AT DEALER BY TOW TRUCK), THE RECALL FIX HAS BEEN DONE - BUT SAY THE TRANSMISSION LIGHT IS STILL ON AND NEEDS TO BE REPAIRED/PAID FOR BY THE CUSTOMER. I BELIEVE THIS COULD BE FURTHER RESULT OF NOT FIXING A DANGEROUS RECALL SITUATION WHICH COULD HAVE DAMAGED THE CAR BEYOND THE RECALL RELATED TO FRONT WHEELS, TRANSMISSION, LOSS OF POWER, LOSS OF PARK FUNCTION. MY VEHICLE STOPPED RUNNING, ALL TRANSMISSION SERVICE/ABS AND PARKING BRAKE SERVICE LIGHTS WENT ON SIMULTANEOUSLY AND THE JEEP ROLLED BACKWARD UNTIL I TURNED IT OFF. THANKFULLY I HAD GOTTEN OFF OF BUSY HIGHWAY AND EXPERIENCED THIS AT AN EXIT AND THEN PARKING LOT WHERE I WAIVED OTHER DRIVERS AROUND ME, PARKED THE VEHICLE AND THEN IT WAS PLACED ON A FLAT BED TOW TRUCK. DEALERS ARE NOT TAKING THIS RECALL SERIOUSLY. MORE DETAILS ATTACHED. THE ISSUE HAS NOT YET BEEN RESOLVED BY OURISMAN ALEXANDRIA WHERE MY VEHICLE WAS TOWED AND IS STILL LOCATED.
MY 2015 JEEP CHEROKEE WILL GO INTO NEUTRAL WHILST DRIVING AND THEN TRACTION CONTROL LIGHT COMES ON, CHECK ENGINE LIGHT, SERVICE SHIFTER, THEN WILL NOT DRIVE SAYS TO SHIFT TO PARK THEN PUT INTO GEAR. I DO THE FOLLOWING AND STILL WON'T TRY. HAVE TRIED SHUTTING IT OFF TURNING IT BACK ON AND NOTHING WORKS.
THE SERVICE SHIFTER ALERT COMES ON EVERY TIME I START THE CAR ALMOST. IT STARTED PERHAPS A MONTH AGO OR SO. IT WAS INTERMITTENT AT FIRST AND RESTARTING THE VEHICLE WOULD CLEAR IT OFTEN BUT HAS GOTTEN WORSE OVERTIME. IT NOW OCCURS EVERY TIME I START THE VEHICLE. I WORRY THAT IT MAY GO OUT AND THE POLAR IS VERY GENERIC. THAT'S CALLED A COUPLE OF MECHANICS INCLUDING DEALER AND THEY'RE EQUALLY GENERIC ABOUT WHAT IT MAY BE, AND JUST TO GET IT LOOKED AT WILL COST ME $120 AN HOUR. THE ONLY THING THAT WAS THERE WITHIN MY POWER TO TROUBLESHOOT WAS TO MAKE SURE FIRMWARE WAS UP-TO-DATE AND I HAVE DONE THAT BUT THE ALERT IS STILL THERE.
CONTINUALLY RECEIVING A 'SERVICE SHIFTER' ERROR MESSAGE AND ALL GEAR LIGHTS ON THE SHIFTER LIGHT UP (PARK REVERSE NEUTRAL DRIVE). HAPPENS WHILE DRIVING AND REQUIRES THAT YOU STOP AND RESTART THE CAR IN ORDER FOR IT TO GO AWAY. JEEP DEALERSHIP HAS BEEN UNABLE TO FIX THIS AFTER THREE ATTEMPTS. AT FIRST WE WERE TOLD IT WAS A SOFTWARE ISSUE. THEN THEY REPLACED THE ENTIRE SHIFTER. TODAY THEY REPLACED THE THROTTLE BODY. CONTINUES TO BE AN ISSUE. HAVE READ ABOUT MANY OTHER CASES ONLINE FROM OTHER JEEP OWNERS.
THE SERVICE SHIFTER LIGHTS COMES ON. I HAD THE SAME PROBLEM LAST YEAR IN MAY AND THEY STATED THEY FIXED THE PROBLEM. NOW I AM HAVING THE SAME SERVICE LIGHT TO COME ON. THE LIGHT COMES ON WHILE I AM DRIVING. BUT NOT EVERY TIME. I AM NOT SURE EXACTLY WHAT THEY FIXED BUT OBVIOUSLY THEY EITHER REALLY DIDN'T FIX THE PROBLEM OR PUT ON BAD PARTS
APPROX. 4:45PM WHEN THE TEMPERATURE WAS 117, I WAS PARKED, WITH THE ENGINE OFF, WAITING TO PICK UP MY DOG AT THE VET. I HAD JUST DRIVEN 15 MILES TO THIS LOCATION = 25 MINUTES. WAITED OVER 20 MINUTES FOR DOG TO BE BROUGHT TO CAR. WHEN READY TO LEAVE, CAR WOULD NOT START, ALL SERVICE/DASH LIGHTS COME ON. (HAD AIR, RADIO, LIGHTS} WAITED OVER 40 MINUTES AND FINALLY CAR STARTED. DROVE DIRECTLY HOME, AGAIN THE 15 MILES IN ABOUT 20 MINUTES, BACKED INTO DRIVEWAY, PUT CAR IN PARK (DID NOT TURN ENGINE OFF), TOOK DOG INSIDE. WHEN PUTTING CAR IN REVERSE TO PUT CAR IN GARAGE, CAR STALLED OUT. THIS WAS TWICE IN ONE DAY!! THIS HAS BEEN HAPPENING FOR THE LAST 2 YEARS ON VERY HOT DAYS. WHY NO RESEARCH/RECALL ON THIS STALLING OUT ISSUE??
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE POWER TRANSFER UNIT (PTU) SERVICE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO OXENDALE CHRYSLER DODGE JEEP RAM (920 AZ-89A, COTTONWOOD, AZ 86326, (928) 634-3656) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) WHICH WAS A SOFTWARE UPDATE. THE CONTACT STATED THE SERVICE LIGHT REMAINED ILLUMINATED AND WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PTU NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPLACEMENT OF THE PTU WAS NOT INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASES ON THE FAILURES. THE FAILURE MILEAGE WAS 95,442. *LN THE CONSUMER STATED THAT THE CLAIMS WERE DECLINED BY JEEP. *AS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE CONTACT AND AN INDEPENDENT MECHANIC PERFORMED A TEST DRIVE HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT TWO DAYS LATER WHILE DRIVING 55 MPH, THE VEHICLE DROVE OVER A BUMP AND EXPERIENCED THE DEATH WOBBLE AGAIN. THE CONTACT TOOK THE VEHICLE TO V&H AUTOMOTIVE (2414 N CENTRAL AVE, MARSHFIELD, WI 54449, (715) 387-2545) AND THE MECHANIC REPLACED THE STEERING DAMPER CONTROL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING AROUND A CURB OF, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND THE FAILURE RECURRED CAUSING THE TOOLBAR TO FRACTURE AND THE CABLE BARS AND TOOLBAR TO DETACH. THE CONTACT CONTACTED THE MANUFACTURER AND THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 200.*DT CONSUMER STATED DEALER FIXED THE STEERING DAMPER CONTROL AND THE MANUFACTURER REIMBURSED THE CONSUMER BUT INCIDENT HAPPENED AGAIN. THE LATEST INCIDENT THAT OCCURRED WAS JEEP BROKE THE TOW BAR AND SAFETY CABLES AND ENDED REAR ENDING A MOTOR HOME TWICE.*JB
THERE WAS A RECALL ON BRAKE BOOSTERS FOR THE YEARS BEFORE MY JEEP. MY BRAKE BOOSTER FAILED IN VEHICLE WHILE DRIVING ALMOST CAUSING A ACCIDENT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER TRANSFER UNIT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER TRANSFER NEEDED TO BE REPLACED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,700. *LN*JB
VEHICLE DIES AT SPEED ON THE INTERSTATE. NO WARNING ONLY ONE ERROR WHEN IT HAPPENS PERTAINING TO THE START/STOP SYSTEM NEEDING SERVICE. HAS ALSO HAPPENED SITTING IN A PARKING LOT AT IDLE. OIL LEVEL IS GOOD. BATTERY IS NEW. DEALER REPLACED THE PCU BUT PROBLEM HAPPENED AGAIN THE SAME DAY WE LEFT THE DEALER. SO FAR THEY HAVE HAD IT ANOTHER WEEK AND CANNOT DUPLICATE THE PROBLEM. NO OBDII ERROR CODES.
UPON SLOWING DOWN AROUND 20 MPH THE VEHICLE STARTS TO ACCELERATE REQUIRING A HARDER PRESS ON THE BRAKE. IF I LET OFF THE GAS AROUND 40 MPH THE VEHICLE MAINTAINS SPEED BEFORE IT STARTS TO ACCELERATE. EVENTUALLY THE VEHICLE WILL JOLT AND THE SERVICE TRANSMISSION LIGHT COMES ON PUTTING IT IN A LIMP MODE WITH LITTLE FORWARD MOMENTUM WHEN PRESSING THE GAS. THE DEALER SAID ITS THE ABS CONTROL MODULE BUT THE FACTORY WOULDN'T REPLACE IT BECAUSE THE DEALER COULDN'T PROVE IT WAS BAD. AT THAT POINT THE 2015 KL TRAILHAWK HAD AROUND 33000 34000 MILES ON IT AND STILL UNDER WARRANTY.
STEREO SYSTEM: SYSTEM REMAIN ON AND CAN NOT TURN IT OFF, WHETHER VEHICLE IS RUNNING OR STOPPED. I HAVE REMOVED KEYS FROM IGNITION, GOTTEN OUT OF CAR, SHUT DOORS AND SYSTEM REMAINS ON AND IT HAS STAYED ON ANYWHERE FROM 5 TO 10 MINUTES. I HAVE HAD THIS PROBLEM SINCE PURCHASE OF VEHICLE.
WHILE DRIVING 30-55MPH ON MULTIPLE OCCASIONS THE CAR LOST ALL POWERSTEERING AND THE ENGINE SHUT OFF FOR NO APPARENT REASON! TERRIFYING EXPERIENCE , WOULDN'T RESTART FOR ABOUT 15 MINUTES ON THE SIDE OF THE HIGHWAY WITH NO CHECK ENGINE LIGHT SET BEFORE OR AFTER NO OTHER DRIVEABILITY PROBLEMS PRESENT DURING THIS TIME
CAR SHIFTS ITSELF INTO NEUTRAL INTERMITTENTLY WHILE DRIVING IN TRAFFIC ON MULTIPLE OCCASIONS DRIVING AT VARIOUS SPEEDS, UNABLE TO DRIVE OVER 20MPH AFTER FINALLY GETTING IT IN GEAR
AUTO SHUT DOWN WHILE IN LEFT TURN LANE, WAITING FOR LIGHT TO TURN GREEN. AUTO SEEMS TO STALL OUT AFTER IDLING (IE: AFTER LEAVING DRIVE THRU, TRAFFIC LIGHT). WILL NOT RESTART, ALL DASH INDICATORS COME ON. AIR, RADIO, WINDOWS STILL FUNCTIONING. HAD HELP PUSHING CAR OUT OF TRAFFIC. 55 MINUTES LATER IN 117 DEGREES AUTO STARTED. NEXT MORNING AUTO WOULD NOT START, ALL DASH INDICATORS COME ON AGAIN. HAD USE THE KEY FOB TRICK TO START. THIS HAS HAPPENED IN 2019 AS WELL FIRST TIME, MAY 1, 2019, TOWED TO DEALERSHIP, LEFT THERE FOR 2 DAYS, NOTHING FOUND.
SERVICE TRANSMISSION WARNING FLASHES AND THE CAR FAILS TO ACCELERATE FOR A BIT. ONCE I STOP, I'M ABLE TO ACCELERATE AGAIN.
TRANSMISSION JERKY
SERVICE SHIFTER CONTINUES TO COME ON
THIS ZF9 TRANSMISSION IS A HUGE PIECE OF JUNK AND DOESN'T JUST IMPACT THE JEEP CHEROKEE KL. I'VE OWNED MY 2015 CHEROKEE SINCE NEW AND IT HAS NEVER SHIFTED PROPERLY. DEALERSHIP REPLACED AT LESS THAN 1,000 MILES AND WON'T DO ANYTHING ELSE EXCEPT A "QUICK LEARN" PROCEDURE WHICH IS BOGUS AND WASTES MY TIME. IT CLUNKS/SLAMS GEARS BETWEEN DOG CLUTCHES, I HAVE TO FLOOR IT TO GET IT TO DOWNSHIFT (AND IT'LL GO FROM SAY, 5TH GEAR TO 2ND GEAR, CAUSING PEEL OUTS), THE SHIFT QUALITY IS AWFUL ESPECIALLY IN LOWER GEARS; IT HESITATES BETWEEN R AND D (SOMETIMES 2-3 SECONDS), AND DOESN'T GET ANY BETTER AFTER SEVERAL DEALERSHIP VISITS. SOMETIMES IT'S AS IF THE CAR IS CONFUSED AND LETS ME REV CLOSE TO 4K RPM BEFORE IT FIGURES ITSELF OUT. I MISSED OUT ON THE CLASS ACTION LAWSUIT - PLEASE NHTSA DO SOMETHING. THESE CHEROKEES CONTINUE TO HAVE FAULTY TRANSMISSIONS AND I'M TIRED OF FCA BLAMING ZF AND ZF BLAMING DRIVERS AND MANUFACTURERS. THIS HAS BEEN AN ABSOLUTE UNMITIGATED DISASTER AND I'LL NEVER OWN ANOTHER VEHICLE WITH A ZF TRANSMISSION. JEEP DEALERSHIPS HAVE NO IDEA WHAT THEY'RE DOING. HOW HAS ZF REMAINED UNSCATHED? THIS IS A HUGE SAFETY LIABILITY - IF MY VEHICLE CAN'T UTILIZE THE TRANSMISSION IT WAS GIVEN CORRECTLY THEN IT'S AN UNSAFE VEHICLE. THE BIGGEST SAFETY ISSUES: 1. I CANNOT MERGE NORMALLY ONTO THE HIGHWAY - I HAVE TO FLOOR IT TO DOWNSHIFT AND IN MANY TIMES IT'S TOO MUCH POWER AND CAUSES TORQUE STEER. 2. IT DOES NOT DOWNSHIFT CORRECTLY WHEN SLOWING DOWN, WHICH CAUSES THE CAR TO ALMOST STALL MID-TURN UNTIL AGAIN, I FLOOR IT, AND IT PEELS OUT AROUND THE CORNER. ABSURD.
VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL. EVERY SINGLE AIRBAG OF THIS CAR WAS DEPLOYED AND MY VEHICLE A TOTAL LOSS. I WAS ONLY GOING AROUND 45 MPH. I AM THANKFUL TO BE HERE SHARING THIS PASSAGE. I JUST HAVE TRIED TO FIGURE OUT HOW I MANAGED TO HIT THE WINDSHIELD WHILE MY SEATBELT WAS ON MY BODY AND THE AIRBAGS DEPLOYED.*DT*JB
I WAS AT A RED LIGHT TRYING TO MAKE A RIGHT TURN. SUDDENLY, THE CAR STALLED. MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. THE DASHBOARD DISPLAYED "SHIFT THE GEAR TO P". MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. AFTER I DID THAT, I WAS ABLE TO RESTART THE CAR. THIS HAPPENED ON A CITY STREET BUT STILL VERY SCARY DUE TO STALLING. I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ABOUT STALLING BEFORE, BUT I WAS NOT CONTACTED BY JEEP; AND I DID NOT SEND MY CAR ANYWHERE FOR THIS MATTER.
'SERVICE SHIFTER' NOTIFICATION IS DISPLAYED. CAME ON A FEW TIMES WHILE DRIVING. TURNED CAR OFF AND IT GOES AWAY.
I RECEIVED THE RECALL ON THE 2015 JEEP TRAILHAWK. THIS IS REGARDING THE PTU AND ROLL AWAY PROBLEM. CHRYSLER ADMITS THAT IT HAS NO REMEDY FOR THIS PROBLEM. A COMPUTER PATCH IS IT. THAT IS NOT ACCEPTABLE WHEN YOU DON'T KNOW THAT IT WILL WORK. THIS MANUFACTURER SHOULD BE MADE TO BUY BACK THESE VEHICLES. FIRST IT WAS THE DEFECTIVE TRANSMISSION THAT IS NOW REPLACED IN MY CAR. THE SAME DEFECTIVE TRANSMISSION THAT WAS IN THERE BEFORE. DOESN'T YOUR ORGANIZATION HAVE ANY POWER TO FORCE THESE MANUFACTURERS TO BUY BACK THESE CARS AS THESE VEHICLES ARE DEFECTIVE AND UNSAFE TO DRIVE. THE OTHER DAY I STARTED THE CAR IN PARK AND IT SAID THAT I WAS IN 4 WHEEL DRIVE.CONSUMERS PAY A LOT OF MONEY FOR A CAR AND THE MANUFACTURERS PUT OUT JUNK. SOMEONE NEEDS TO STAND UP FOR THE CONSUMER. *TR
WHILE DRIVING VEHICLE ON HIGHWAY AT 55 MPH DASH LIGHTS START BLINKING ON THEN OFF SEVERAL TIMES. AS I LIFTED MY FOOT OFF THE ACCELERATOR THE VEHICLE COMPLETELY SHUT OFF RIGHT IN THE MIDDLE OF THE HIGHWAY! I SHIFTED INTO NEUTRAL AND RESTARTED ENGINE. THEN AS I STOPPED AT A RED LIGHT THE ENGINE SHUT OFF AGAIN WHILE AUTO START /STOP WAS DISENGAGED AS I RESTARTED THE AUTO START STOP LIGHT CAME ON AND VEHICLE STARTED. I CONTINUED TO DRIVE THE VEHICLE. AS I DROVE THE DASH LIGHTS CONTINUED TO FLASH ON AND OFF, NOW THE ENGINE LIGHT CAME ON AND WILL NOT GO OUT? THE VEHICLE IS A SAFETY HAZARD TO BOTH MY FAMILY AND OTHER MOTORISTS, AS TO THE FACT THAT THE ENGINE SHUTS DOWN AT WILL WITH OUT NOTICE OR WARNING OF ANY TYPE. THANK YOU PLEASE HELP ME I DO NOT WANT TO DIE FROM A CRASH BECAUSE OF THIS PROBLEM! *TR
AN ERROR THAT CONTINUES TO COME AND GO IS TO 'SERVICE SHIFTER.' IT IS APPARENT THERE ARE MOMENTS THAT THE SHIFTER SPUTTERS, THE CAR WILL NOT SHIFT GEARS (AUTOMATIC) AND REFUSE TO ACCELERATE. THE CHECK ENGINE LIGHT ALSO COMES ON FOR THIS. DEAL SHIPS DO NOT SEEM TO ACT AWARE OF THIS ISSUE, BUT IT SEEMS EXTREMELY PREVALENT ONLINE. IT APPEARS TO BE BASED ON A FAULTY SHIFT IN THE VEHICLE OR BAD WIRING. HOWEVER, THE DEAL SHIPS ACT LIKE NOTHING IS WRONG BUT WILL CHANGE IT FOR YOU FOR AROUND $7,000. THE CAR SPUTTERING AND REFUSING TO SHIFT WHILE TRYING TO ACCELERATE IS EXTREMELY DANGEROUS FROM FAULTY COMPONENTS AND NEEDS TO BE INVESTIGATED. IT'S CLEAR A RECALL IS NEEDED FOR THIS. *TR
WHEN DRIVING, THE SERVICE SHIFTER LIGHT WILL COME ON AND THEN ALL OF THE LIGHTS ON THE GEAR SHIFTER (P,R,N,D,1,2) COME ON. YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF TO CLEAR THE ISSUE. YOU ALSO HAVE TO DEAL WITH THE CONCERN THAT THE SHIFTER WON'T WORK WHEN YOU TRY TO SWITCH MODES. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED WITH THE SERVICE TRANSMISSION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED WHILE DRIVING UP AN INCLINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULFGATE CHRYSLER LOCATED AT 7250 GULF FWY, HOUSTON, TX (281) 477-6767, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
TRANSMISSION SHIFTS ERRATICALLY AT TIMES, AND DOES NOT SHIFT AT TIMES WHEN IT SHOULD. TRANSMISSION CREATES A JERKING SENSATION IN CAR.
MY CHILD PURCHASED VEHICLE (USED) FROM DEALER (MI.- APPROX.43,820).DISCOVERED POWERTRAIN ISSUES W/ VEHICLE THAT I BELIEVE ARE RELATED TO PREVIOUS RECALL (RE:CHRYSLER RECALL # S55). WHILE DRIVING VEHICLE IT WILL GO INTO NEUTRAL AND ENGINE REVS UP, RESULTING IN LOSS OF FORWARD MOTION. THIS HAPPENS INTERMITTENTLY.THE CHECK ENGINE LIGHT AND SERVICE TRANS. MAY COME ON, BUT WILL GO OUT. VEHICLE WAS TAKEN BACK TO DEALER REGARDING THE PROBLEM. SERVICEMAN RECCOMENDED REPLACING TRANSMISSION AT A COST OF OVER $5000.00. PRIOR RECALL SERVICE ON VEHICLE (11/2016) SHOWS THE PROBLEM AS THE TRANSAXLE RANGE SENSOR WIRE HARNESS, BUT THE PCM AND THE TCM WAS RE-PROGRAMMED. THIS WAS DONE TWICE ACCORDING TO THE VEHICLE RECORDS. WE SPOKE WITH THE DEALER AND MFG.ABOUT REPLACING THE WIRING HARNESS, SINCE THE RECALL INDICATED THAT COULD POSSIBLY BE THE PROBLEM DUE TO BAD CRIMPING. TOOK THE VEHICLE BACK TO THE DEALER TO DIAGNOSE THE PROBLEM. THEY INDICATED THAT THEY CHECKED THE WIRING HARNESS AND FOUND NO PROBLEM. IT APPEARS THE DEALER AND MFG.NOT WILLING TO TAKE OWNERSHIP OF PROBLEM, LEAVING THE CONSUMER (MY DAUGHTER) WITH A CONTINUING INTERMITTENT ISSUE AND THE COST OF RESOLVING IT...(VERY DISAPPOINTED!) ALSO, THE VEHICLE STILL HAS THE TROUBLE CODE THAT THEY CAN'T CLEAR (CODE= P1DB7) NOTE THAT THE VEHICLE HAD LESS THAN 100,000 MI WHEN THIS ISSUE WAS BOUGHT TO THEIR ATTENTION, BUT MFG. WON'T HONOR POWERTRAIN WARRANTY BECAUSE SHE IS NOT THE ORIGINAL OWNER. DEALER WILLING TO REPLACE TRANS. AT COST OF OVER $5000.00...
OIL FILTER ADAPTER HOUSING IS LEAKING. IT WAS FOUND BY TECHNICIANS DURING AN OIL CHANGE. *TR
MY CAR HAS CUT OFF TWICE. TOOK CAR TO FIRESTONE THEY COULDN'T FIGURE OUT WHAT WAS WRONG. HAD AN OIL CHANGE SINCE I WAS THERE. CALLED A CHRYSLER DEALER WHILE WAITING JUST TO FIND OUT OTHER PEOPLE WITH MY CAR HAVE HAD THE SAME ISSUE WITH AN OIL CONSUMPTION ISSUE. CAR CUTTING OFF. THEN ABLE TO RESTART. ALERT DING GOING OFF BUT NOTHING WOULD LIGHT UP. *TR
I HAVE WARNING LIGHTS KEEP FLASHING OUT OF CONTROL 3 LIGHTS KEEP STAYING ON THAT IS TIRE PRESSURE SYSTEM AND CHECK ENGINE AND START STOP SYSTEM , PUT A CODE READER ON VEHICLE AND IT SAYS TRANSMISSION MODULE MY CAR WILL REV UP WHILE I N GEAR HESITATE AND THEN JERK REAL FAST AND START GOING SUPER FAST WITHOUT MY FOOT ON GAS. WHEN I SHIFT THE GEARS INTO REVERSE FROM PARK OR PUT IN PARK IT MAKES A LOUD CLUNK NOISE AND SHIFTS HARD. ALSO THE TAILGATE WHEN OPENING WILL OPEN UP AND IMMEDIATELY SHUT ON ME AND HAS HIT MY HEAD A FEW TIMES AND TRIED SHUTTING WITH ME IN THE WAY. I'VE REPORTED PROBLEMS TO THE DEALERSHIP SEVERAL TIMES THEY SEND ME TO A DEALERSHIP FOR JEEP AND THEY TELL ME BATTERY NEEDS RESET AND SENT ME ON MY WAY AND I ASKED TO HAVE TRANSMISSION LOOKED AT AND THEY HAVE NO TRANSMISSION TECH. WHILE IN MOTION ILL TAKE MY FOOT OFF GAS TO SLOW DOWN WHEN COMING TO A CORNER OR STOP AND IT WILL SPEED UP ON ITS OWN CAUSING ME TO SLAM BREAKS QUICKLY. I FEEL UNSAFE IN THIS VEHICLE. IM NOT THE FIRST OWNER I WAS FINANCED THROUGH BUD CLARY AND THEY CAN NEVER HELP ME ALWAYS SEND ME TO NCCHORDS DODGE CHRYSLER JEEP DEALERSHIP IF THERE IS ANY AVAILABILITY APPOINTMENTS. THE ISSUES I HAVE WITH VEHICLE ARE CONTINUOUS . REALLY STARED BAD WITH LIGHTS A FEW WEEKS AGO. HAD CAR SERVICED FOR REG SERVICE DATE ON 11TH AND THEY COULDN'T HELP WITH MY ISSUES RECOMMENDS ME MAKE APPOINTMENT WITH OTHER DEALERSHIP. ILL PUT THE ISSUES WITH CAR WHEN ITS BEEN A EVERYDAY OCCURRENCE TO THUS LAST MAY ON 1ST. I BOUGHT CAR ALMOST 1 YR AGO AND HAVE HAD PROBLEMS SINCE DAY 1 JUNE 27TH 2019. *TR
TWICE IN 2 YEARS MY LUG NUTS HAVE COME LOOSE. TODAY 4 OUT OF 5 WERE MISSING. THIS COULD KILL PEOPLE. I'M LOOKING FOR A RECALL NOTICE FOR THIS PROBLEM. *TR
OUR 9 SPEED TRANSMISSION CAUSES THE CAR TO JOLT AND JERK EVERY TIME WE DRIVE IT WHEN SWITCHING GEARS OR WHEN AT A STOP AND THEN DRIVING. ALSO, DOES THE SAME WITH THE STAR/STOP FEATURE. THIS CAN CAUSE A MAJOR ACCIDENT IF NOT FIXED! JEEP DEALERSHIP SAYS THEY GET MULTIPLE COMPLAINTS ABOUT THIS ISSUE WEEKLY SINCE THE 9 SPEED TRANSMISSION HAS MANY ISSUES WITH IT AND WAS USED ON 2014-2016 JEEP CHEROKEES. WE HAVE TAKEN THE CAR TO THE DEALERSHIP OVER 10 TIMES THROUGHOUT THE PAST COUPLE YEARS TO GET THE TRANSMISSION FIXED BUT THE ONLY WAY TO SOLVE THIS ISSUE IS TO REPLACE IT WITH AN 8 SPEED TRANSMISSION. *TR
TRANSMISSION HAS ISSUES. HARD SHIFTS, SLOW SHIFTS, JERKS, AND HESITATES. FEELS LIKE IT IS LOW ON FLUID, ALSO FEELS LIKE SOMEONE REAR ENDED US AT TIMES. HAVE ACTUALLY SLAMMED ON THE BRAKES THINKING WE WERE IN A WRECK. HAS HAPPENED MANY MANY TIMES. VEHICLE HAS BEEN IN SHOP NUMEROUS TIMES WITH NO FIX. *TR
I PURCHASED MAY JEEP CHEROKEE IN DECEMBER 2017. ON THE FIRST HOT DAY OF MAY 2020, I WENT INTO MY CAR, AND NOTICED THE DASHBOARD AREA ALONG WITH THE VENTS, HAD BEGAN TO MELT! IT WAS HOT OUTSIDE, BUT THIS IS NOT THE FIRST TIME THAT MY CAR HAS BEEN SITTING IN THE SUN. WHEN I TOUCHED THE VENT, MY FINGERS WERE COVERED IN THIS BLACK, GOOEY SUBSTANCE. NOT ONLY IS THE INTERIOR OF MY CAR DESTROYED, BUT MY CONCERN IS WHETHER THIS SUBSTANCE IS HAZARDOUS. ARE THERE CHEMICALS IN THE PAINT OR ANY TOXIC ELEMENTS? I HAVE SHOWED THE PHOTOS OF THE PROBLEM TO MANY PEOPLE. AND EVERYONE HAS THE SAME ANSWER, WHICH IS, "I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE." I CONTACTED THE DEALERSHIP, WHERE I PURCHASED MY JEEP. MY AGENT IS CURRENTLY LOOKING INTO THIS. THE SECOND PROBLEM INVOLVES THE SHIFTER. ALL OF THE LIGHTS ARE LIT UP. I HAVE ALREADY HAD AN INCIDENT WHERE I THOUGHT I WAS IN "PARK" BUT IT TURNED OUT I WAS IN REVERSE. I FOUND MULTIPLE COMPLAINTS AND CONCERNS ABOUT THIS PROBLEM IN MY RESEARCH.*DT*JB*DT*JB*DT*JB*DT*JB
SERVICE SHIFTER SHOWS ON DISPLAY, ALL THE LIGHTS ON SHIFTER LIGHT UP. I LOOKED ON INTERNET AND MANY REPORTING THE SAME ISSUE ON MANY YEARS. ONCE VEHICLE IS TURNED OFF AND TURNED BACK ON THE WARNING GOES OUT, BUT COMES BACK ON IN A WEEK OR A MONTH. I HAVE MADE AN APPOINTMENT WITH DEALERSHIP TO GET IT SERVICED. APPEARS THIS IS A COMMON PROBLEM WITH THE MAKE AND MODEL. *TR
VEHICLE WAS STOPPED WITH ENGINE RUNNING AND MOTOR DIED WOULD NOT RESTART. MOTOR WOULD CRANK BUT WOULD NOT RESTART. SINCE VEHICLE WAS IN A HIGH TRAFFIC AREA, PUT IN NEUTRAL AND FOLKS HELPED PUSH IT TO A SAFE AREA. CALLED TOW TRUCK. TOW TRUCK DRIVER SAID IT ACTED LIKE A FUEL PUMP PROBLEM, SO HE CHECKED THE FUSE FOR FUEL PUMP,IT WAS BLOWN, SO HE REPLACED. VEHICLE STARTED AND RAN FOR A MINUTE OR SO THEN MOTOR DIED. HE CHECKED FUSE AND IT HAD BLOWN AGAIN, SAID FUEL PUMP WAS BAD. TOWED TO LOCAL SHOP. AFTER INSPECTION BY SHOP, WAS TOLD THAT THEY "FOUND FUEL PUMP SHORTING OUT INTERNALLY CAUSING FUSE TO BLOW, NECESSARY TO REPLACE FUEL PUMP AND FUSE." FIXED AND TEST DROVE CORRECTED PROBLEM. PER SERVICE INVOICE A MODULE KIT, FUEL PUMP/LEVEL UNIT PART NUMBER 68231311AB WAS REPLACED. SINCE VEHICLE ONLY HAS 45990 MILES ON IT, SERVICE MANAGER SAID TO FILE WITH NHTSA SINCE THE JEEP CORP. HAS HAD MANY FUEL PUMP PROBLEMS IN THE PAST. HE HAS BEEN SEEING A RASH OF THIS SAME ISSUE LATELY. SAID COULD BE A RECALL FOR A SAFETY PROBLEM WHEN A VEHICLE JUST DIES WITH NO WARNING. *TR
AT STARTUP OF VEHICLE IN PARK AND KEYING ON, POWERTRAIN PROBLEMS WITH TRANSMISSION. VEHICLE HAS CHECK ENGINE LIGHT, 4WD TEMPORARILY UNAVAILABLE, SERVICE PARK BRAKE, SERVICE TRANSMISSION, FLASHING TRACTION CONTROL ALL HAPPENING AT THE SAME TIME. WHILE IN MOTION, TRANSMISSION WILL SHIFT BUT IS VERY ROUGH AND STARTS IN 4TH GEAR. ALSO THE 'D' IS FLASHING AND ODOMETER FLASHES WHILE IN MOTION. *TR
CAR IS EQUIPPED WITH A STOP START FEATURE TO CONSERVE FUEL USAGE WHEN THE BRAKES ARE APPLIED AND HELD AT A STOPLIGHT THE ENGINE STOPS RUNNING AS IT SHOULD. THE PROBLEM IS THE STOP START FEATURE NO LONGER FUNCTIONS AS DESIGNED. THIS FEATURE HAS FAILED IN THE PAST AND REPAIRED MARCH 2018. FUNCTIONED NORMALLY UNTIL OCTOBER 2019 AND REMAINS IN A NOT WORKING CONDITION AS OF MAY 2020. *TR
THE VEHICLE SOMETIMES HESITATES TO ACCELERATE WHEN STEPPING ON THE GAS AFTER COMING TO A ROLLING STOP OR A COMPLETE STOP. THIS HAPPENS WITH THE AUTO START/STOP OFF. I JUST PURCHASED THE VEHICLE AND THIS HAPPENS ALMOST EVERY OTHER TIME I DRIVE. *TR
THE SERVICE SHIFTER LIGHT COMES ON MORE AND MORE FREQUENTLY. IT ONLY COMES ON WHILE I AM DRIVING. IF I SHUT THE JEEP OFF AND TURN IT BACK ON IT TEMPORARILY DISAPPEARS. IT DOESN'T MATTER IF I'M GOING 10 MILES OR 70 MILES, IT RANDOMLY COMES ON. I HAVE TAKEN IT TO A JEEP DEALERSHIP AND THEY CAN NOT DO ANYTHING FOR ME UNLESS I DRIVE IT THERE WITH THE LIGHT STILL ON. I KNOW NUMEROUS PEOPLE HAVE REPORTED THIS PROBLEM. WHY IS THERE NOT A RECALL? DOES IT HAVE SOMETHING TO DO WITH THE CRUISE CONTROL RECALL OR THE WIRING HARNESS THAT WEARS OUT FOR THE GEAR SHIFTER????
VEHICLE JUMPS BACK WHEN EXITING OFF INTERSTATE AT HIGH SPEED TO LOWER SPEED. ONCE YIELDED OR STOPPED AND HIT GAS PEDAL TO MOVE, VEHICLE JUMPS, POPS, DOESN'T ENGAGE TO MOVE FORWARD ON ACCELERATION. WHEN STOPPING AT A SIGN, HAVE TO BE COMPLETELY STOPPED SO VEHICLE KICKS BACK THEN WHEN ACCELERATING, THERE IS A HESITATION. VEHICLE KINDA LEAPS FORWARD AT FASTER SPEED THEN WHAT PRESSURE IS ON THE GAS PEDAL. THIS HAS HAPPENED NUMEROUS TIMES.
SHIFT GEAR PROBLEM WHILE DRIVING
THE "SERVICE SHIFTER" NOTIFICATION ON THE DASH FIRST CAME ON IN DECEMBER 2018 - I TOOK IT TO LARRY MILLER DODGE, THEY SUPPOSEDLY FIXED IT. NOW, I'M GETTING THAT SAME MESSAGE AGAIN. I TOOK IT BACK TO LARRY MILLER DODGE, AND WAS TOLD FOR THEM TO BE ABLE TO PROPERLY DIAGNOSE AND FIX, IT HAS TO BE ON BEFORE THEY CAN DO ANYTHING. I DON'T RECALL THEM TELLING ME THAT THE LAST TIME I HAD IT IN FOR THIS SAME PROBLEM. IN READING ONLINE, THERE ARE MANY PEOPLE THAT HAVE HAD THIS SAME ISSUE. THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON CARGURUS WEBSITE ABOUT THIS VERY ISSUE. THE "SERVICE SHIFTER" COMES ON THE DASH, AND ALL THE RED LIGHTS LIGHT UP BY THE SHIFTER. SO FAR, I HAVE NOT HAD ANY ISSUES OCCUR WITH NOT BEING ABLE TO DRIVE OR START THE CAR. BUT IT'S STARTING TO APPEAR MORE FREQUENTLY. I WOULD SAY IT'S COME ON APPROX. 6-7 TIMES IN THE LAST 2 MONTHS. IT HAS COME ON BOTH IN MOTION AND JUST GETTING IN THE VEHICLE TO LEAVE IN THE MORNING. IT HAD HAPPENED BOTH IN THE CITY, AND ON THE HIGHWAY. *TR
REFERENCE THE COMPLAINT LISTED BELOW ( NHTSA ID 11270672 ) ON OCTOBER 24, 2019. I HAVE HAD THE EXACT SAME ISSUE/PROBLEM CONCERNING THE GAS/FUEL CAP SENSOR SINCE NOVEMBER 2016. MADE MULTIPLE ATTEMPTS OF HAVING IT FIXED AT LOCAL CHRYSLER JEEP DEALERSHIP WITH ZERO SUCCESS. THE ONLY DIFFERENCE FROM THE REFERENCED COMPLAINT BELOW IS THAT I HAVE NOT HAD A VAPOR TEST NOR HAVE I REPLACED MY GAS CAP BECAUSE I WAS TOLD BY THE SERVICE DEPARTMENT; VERBATIM : 'THIS IS A KNOWN ISSUE THAT CAN NOT BE FIXED.' IN ADDITION; THE FUEL/GAS CAP ISSUE IS ONLY ONE OF SEVERAL ISSUES THAT I'VE ENCOUNTERED ALL WITH THE SAME RESPONSE FROM THE DEALERSHIP ' 'IT'S A KNOWN PROBLEM BUT WE CAN'T FIX IT'. I WILL NEVER PURCHASE A CHRYSLER BRANDED VEHICLE AGAIN. LESSON LEARNED AS THIS CHEROKEE IS 'AN EVEN SWAP' FOR MY ORIGINAL CHEROKEE THAT WAS BOTH NEWLY PURCHASED & DEAD (TRANSMISSION FAILURE) ALL WITHIN THE MONTH OF DECEMBER 2014. SO FOR THE OWNER IN CARY, NC WHO POSTED (SEE BELOW) ' YOU ARE NOT ALONE! ''-ORIGINAL COMPLAINT'- OCTOBER 24, 2019 NHTSA ID NUMBER: 11270672 COMPONENTS: ENGINE, UNKNOWN OR OTHER NHTSA ID NUMBER: 11270672 INCIDENT DATE JULY 17, 2017 CONSUMER LOCATION CARY, NC VEHICLE IDENTIFICATION NUMBER [XXX] SUMMARY OF COMPLAINT CRASHNO FIRENO INJURIES0 DEATHS0 MY GAS CAP LIGHT HAS BEEN ON FOR 2 YEARS. I APPARENTLY AM THE ONLY ONE WITH THIS ISSUE AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AS THEY NEED A FLASH TO RESET THE MOTHERBOARD. IN THE MEANTIME TO RULE THINGS OUT I HAD TO HAVE THE VAPOR TEST DONE AND REPLACE THE GAS CAP WHICH OF COURSE SOLVEE NOTHING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE VEHICLE WAS STATIONARY, THE BATTERY DIED WE CHANGED IT TO A NEW ONE AND IT GAVE AN ERROR. THE GEARBOX GETS STUCK ONCE IN N, WHEN ITS IN N IT WONT CHANGE TO D OR R.
HAS CHECK ENGINE LIGHT ON AND SAYS SERVICE PARK BRAKE. THE TRACTION AND PARKING BRAKE LIGHT IS ON. IT WILL NOT SHIFT INTO GEAR. JERKS REALLY BAD AND MAKES A LOUD NOISE WHEN YOU CAN GET IT TO SHIFT. MY JEEP WAS PARKED OUT FRONT OF MY HOUSE.
I HAVE HAD TO REPLACE MY DRIVER SIDE LIGHT BULB 3 TIMES IN THE PAST 6 MONTHS . I KEEP SPENDING 60-80$ FOR THESE REPLACEMENTS JUST FOR IT TO GO OUT IN LESS THAN 3 MONTHS. MY PASSAGES SIDE HAS NEVER GONE OUT , ONLY THE DRIVER SIDE . THE BULB ISN'T BURNT OUT , YET IT WON'T TURN ON . IT DID THIS WHILE I WAS DRIVING IN THE CITY AT A STOP SIGN WAITING TO TURN OUT OF MY NEIGHBORHOOD. LUCKILY MY FOG LIGHTS, WHICH HAVE NEVER WENT OUT ON ME, HELP ME SEE THE ROADS AT NIGHT . I JUST CAN'T RISK DRIVING AND GETTING A TICKET FOR THE HEADLIGHT OUT BUT I ALSO CAN'T AFFORD TO KEEP REPLACING THE ONE BULB THAT CONSTANTLY GOES OUT . THERE ISN'T ANY CONDENSATION IN THERE EITHER SO I'M NOT SURE WHY IT KEEPS GOING OUT .
HAD BRAKES AND ROTORS REPLACED LESS THAN 6 MONTHS AGO AND NOW I'M BEING TOLD THAT I NEED NEW FRONT BRAKES AND ROTORS AGAIN. THERE IS CHUGGING WITH MY TRANSMISSION, AND A LOT OF VIBRATION. I AM UNABLE TO UPLOAD ANYTHING WITHOUT HAVING A MECHANIC TAKE EVERYTHING APART TO EXPOSE IT, AND I CAN'T AFFORD THAT AT THIS TIME.
PASSENGER SIDE FRONT WHEEL LOCKED UP AND HAD TO HAVE A NEW WHEEL BEARING WAS NOT TRAVELING AT THE SAME SPEED AS THE OTHER WHEELS WAS STRANDED AND HAD TO HAVE CAR TOWED FROM ST. LOUIS INTO SPRINGFIELD ILLINOIS DID THEY MAKE YOU PAY FOR THE TOW JEEP DID NOT REFUND
OCT. 2019: BLARING RADIO, U-CONNECT SYSTEM FAILURE (BATTERY REPLACED)-GARAGE AT HOME AND LOCAL SUBURBAN AREA DEC. 2019: RADIO VOLUME CONTROL DIDN'T WORK, MUTE BUTTON DIDN'T WORK, MUTE BUTTON UNMUTED ITSELF (TWICE IN A 5-7 MINUTE PERIOD), VOLUME ADJUSTING UP AND DOWN ON ITS OWN-HAPPENED 8:10 AM JAN. 2020: AUDIO STUCK ON RELIGIOUS STATION, BUT INFO SCREEN BLANK-BLACK (9:45 AM AND 10:10 AM. HAPPENED AFTER I STOPPED TO GET GAS AT A SUBURBAN LOCATION) MARCH 2020: RADIO UNMUTED ITSELF MULTIPLE TIMES ON ITS OWN AND WHEN I PRESSED THE MUTE BUTTON-IT DIDN'T WORK (SUBURBS) MARCH 2020: AM-UNABLE TO ADJUST VOLUME-STUCK FOLLOWED BY BLARING VOLUME AFTER I HAD TURNED THE VOLUME BUTTON DOWN. LATER-SAME DAY-RADIO STATION CHANGED TO A RELIGIOUS STATION (NOT THE STATION I HAD ON PREVIOUSLY) AIR PRESSURE LIGHT GOES ON CONSTANTLY START AND STOP SYSTEM MESSAGE GOES ON AND OFF CONSTANTLY THIS JEEP HAS JUST OVER 36,000 MILES. RADIO INCIDENCES HAVE OCCURRED BOTH WHILE SITTING STATIONARY AND WHILE DRIVING.
SHIFTER--THE VEHICLE IS RENDERED INOPERABLE WHEN SHIFTING FROM PARK TO REVERSE OR TO DRIVE. WHILE WE'VE TRIED TO FIND A PATTERN, THE ISSUE'S RECURRENCE IS UNPREDICTABLE AND HAS YET TO BE DIAGNOSED DESPITE COUNTLESS TRIPS TO AND CONVERSATIONS WITH OUR DEALER AND WITH CHRYSLER. THIS IS THE SECOND REPORT WE'VE FILED ABOUT THIS VEHICLE WITH THE NHTSA (6/19/18). SUMMARY: THE DASH DISPLAYS/FLASHES "SERVICE SHIFTER"/ALL OTHER COMPONENT LIGHTS, WARNING BELLS RING AND EVERY GEAR LIGHT ON THE SHIFTER LEVER ILLUMINATES. SOME INCIDENTS PREVENT THE VEHICLE FROM SHUTTING OFF/RESTARTING OR FOR THE BRAKE PEDAL TO DEPRESS. WE'VE LEARNED WE MUST SHUT THE CAR OFF AND RESTART, SOMETIMES 2-3 TIMES, IN ORDER FOR IT TO BECOME OPERABLE. THE CHECK ENGINE LIGHT STAYS ON FOR VARYING AMOUNTS OF TIME. THE ISSUE HAS OCCURRED WHILE DRIVING AND FOR OUR SAFETY WE MUST STOP, SHUT DOWN AND RESTART; IT ALSO HAS OCCURRED WHILE ATTEMPTING TO PULL OUT AT AN INTERSECTION OR OUT OF OUR DRIVEWAY, BOTH OF WHICH ARE FRIGHTENING SINCE WE FIND OURSELVES STUCK IN THE PATH OF ONCOMING TRAFFIC. ACCELERATION ISSUES--IN ADDITION, ABRUPT LURCHING FORWARD, HESITATIONS AFTER STOPPING AND LACK OF ACCELERATION POWER (GAS PEDAL IS TO THE FLOOR BUT CAR WON'T PICK UP SPEED) HAVE OCCURRED. WE HAVE HAD IT TO TWO DEALERS ONLY TO BE TOLD THAT THE CHECK ENGINE LIGHT MUST BE ON TO DIAGNOSE; THE ONE TIME IT WAS TESTED, THE EVENT WASN'T ACTIVE AND THE CODES WERE STORED (OVER 40 WERE DISPLAYED) AND OF NO HELP. THEY ONLY WILL SAY THAT THE CAR IS LOSING COMMUNICATIONS AND DESPITE ALL THAT'S BEEN DONE TO THIS POINT, CAN'T GUARANTEE THEY'LL EVER BE ABLE TO DETERMINE A FIX FOR IT. THE PCM HAS BEEN REPROGRAMMED FOUR TIMES; TCM HAS BEEN REPLACED/UPDATED FOUR TIMES; SHIFT LEVER ASSEMBLY REPLACED; SHIFT LEVER GREASED; TRANS AXLE WIRING HARNESS REPLACED TWO TIMES; SHIFT LEVER BEZEL/WIRING REPLACED.
IMMEDIATELY AFTER STARTING VEHICLE, ALL LIGHTS ON SHIFTER (P R N D) TURN RED. SERVICE SHIFTER APPEARS IN DISPLAY AND REMAINS UNTIL VEHICLE IS TURNED OFF. WILL NOT DISPLAY ODOMETER OR ANY OTHER INFO WHILE SERVICE SHIFTER IS DISPLAYED.
WITH THE VEHICLE IN MOTION AND AT ALL RATES OF SPEED, WHILE BRAKING, WITH THE VEHICLE IN DRIVE, THE ENGINE AND ALL ELECTRONICS HAVE SHUT OFF. DIFFICULT TO SAFELY EXIT THE ROAD TO PUT THE VEHICLE IN PARK AND RESTART IT. HAS HAPPENED ON MULTIPLE OCCASIONS NOW.
ZF 9 SPEED TRANSMISSION, IT IS NOT SAFE TO OPERATE IN A LOW SPEED CITY DRIVING CONDITION, AT A LOW SPEED WHEN I PRESS GAS CAR WONT MOVE AND THEN SUDDENLY CAR JUMPS . JUST LIKE WHEN YOU RELEASE CLATCH IN A MANUAL CAR AT A HIGH RPM ,
DRIVING ON HWY. AND IT SAYS "PUT IN PARK" AND STOPS RUNNING. AFTER I PUT IT IN PARK THEN TRIED TO CRANK, WOULD NOT CRANK.
SERVICE SHIFTER LIGHT COMES ON ALMOST CONSTANTLY AND WILL NOT GO OFF. YOU CANNOT CLEAR IT UNLESS YOU PARK THE CAR TURN IT OFF AND BACK ON AND HOPE FOR THE BEST.
THIS HAS HAPPED TO OVER 20 TIMES. WHEN PUTTING MY AUTOMATIC TRANSMISSION IN REVERSE, THE SCREEN DISPLAYS ' SERVICE SHIFTER' I HAVE TAKEN TO TWO DEALERS AND WAS TOLD THEY COULD NOT DUPLICATE BECAUSE CODE RESETS ITSELF. I AM WORRIED AS I AM A SENIOR CITIZEN AND NEED A RELIABLE VEHICLE. IT SEEMS THE DEALER CAN'T BE BOTHERED TO FIND THE PROBLEM
OIL COOLING HOUSING CRACKED IT COST ME $624 TO REPLACE. THE HOUSING IS MADE OF PLASTIC, THERE'S NO WAY THAT'S GOING LAST WITH THE HEAT OF THE ENGINE
MY 2015 JEEP ONLY HAS JUST OVER 45K MILES ON IT AND EXHAUST MANIFOLD CRACKED. IT CAUSED A BURNING SMELL TO ENTER MY CAR WHEN I HAD THE AIR ON
CAR LOSES POWER IN THE FIRST 3-7 MINUTES OF DRIVING. I AM STARTING MY CAR, PULLING OFF, AND THE CAR LOSES POWER, SAYS SOMETHING PUTTING THE CAR IN PARKING GEAR. IT HAS STOPPED IN THE MIDDLE OF THE STREET. THIS IS DANGEROUS. IT HAS HAPPENED MULTIPLE TIMES. IT ONLY HAPPENS WHEN I FIRST START THE CAR IN THE MORNING. IT DOES NOT HAPPEN TEH REST OF THE DAY.
THERE WAS A RECALL A FEW YEARS BACK FOR ELECTRICAL ISSUES, I TOOK IT IN TO GET FIXED AND IT WORKED FOR A FEW MONTHS THEN AFTER THAT IT WORKS ON AND OFF. I NOTICED WHEN IT GETS HOTTER THAN 80 DEGREES THE A/C WILL NOT ALWAYS TURN ON. I AM NOT SURE IF MY CAR WAS FIXED CORRECTLY THE FIRST TIME.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE GEAR SHIFTIER FAILED TO SHIFT WHILE THE SERVICE SHIFTIER AND TRANSMISSION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, AND THE FAILURE WAS UNDETERMINED. PREVIOUSLY, THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, WHERE THE VEHICLE WAS DIAGNOSED THAT THE BRDM BASIL IN HARNESS AND THE SHIFTIER HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 60 MPH, VEHICLE STARTED TO SHUDDER WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE WAS UNSURE IF THE WARNING LIGHT ILLUMINATED WAS THE EPS WARNING LIGHT. THE IGNITION WAS CYCLED OFF AND BACK ON BUT FAILED TO FIX THE FAILURE. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE LOCATED AT 1655 US-46, LITTLE FALLS, NJ 07424 (973) 339-7752, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,262.
SERVICE SHIFTER LIGHTS KEEP COMING ON
I WAS DRIVING ON THE FREEWAY GOING 60 MILES PER HOUR WHEN L HEARD A LOUD BANG. MY CAR SHOOK VIOLENTLY CAUSING ME TO SWERVE. I THEN HEARD THE WIND COMING IN FROM MY MOONROOF . I IMMEDIATELY PULLED OFF THE FREEWAY TO ASSESS WHAT HAD HAPPENED. THERE WAS A HUGE HOLE IN MY MOONROOF WITH THE REST OF THE GLASS PROTRUDING UPWARD. NOTHING HIT MY MOONROOF IT HAD EXPLODED.
THE BRAKES LIGHT WILL RANDOMLY COME ON AND THE BRAKES LOCK AND NOTHING CAN BE DONE. YOU'RE STUCK. IT CAME ON WHILE DRIVING YESTERDAY AND I WAS UNABLE TO PRESS THE BRAKE PEDAL. IT STARTED INITIALLY APRIL 2018 AND THE DEALERSHIP KEPT IT FOR WEEKS- BUT WAS EVASIVE ON WHAT THE ACTUAL PROBLEM WAS. WHATEVER WAS DONE -DID NOT RESOLVE THE ISSUE. IVE FOUND MULTIPLE ONLINE FORUMS WITH PEOPLE DISCUSSING THE SAME ISSUES. EXAMPLE: HTTPS://WWW.JEEPCHEROKEECLUB.COM/THREADS/2015-CHEROKEE-BRAKE-SYSTEM-LOCK-UP.105530 THEY HAVE ADVISED THAT THERE IS AN ELECTRICAL SHORT CAUSING SENSOR ISSUES WITH THE BRAKES ON THIS YEAR AND MODEL WE CONTINUE TO HAVE THE SAME ISSUE AND IT DOES NOT APPEAR TO BE A COINCIDENCE
NOT SWITCHING GEARS PROPERLY. THERE'S A HARD JERK/THRUST WHILE TRYING TO AUTOMATICALLY SWITCH GEARS. THOUGHT I GOT REAR ENDED HOW HARD IT JERKED! WHILE TURNING ON A VERY BUSY HIGHWAY CAR HAS WENT FROM DRIVE TO NEUTRAL SEVERAL TIMES WHILE DRIVING. WHICH CAN CAUSE A MAJOR ACCIDENT. ALMOST DID! THIS HAS HAPPENED ON SEVERAL OCCASIONS CAN'T RECALL SPECIFIC DATES AND TIMES BUT JUST RECENTLY ON 02/09/2020
SERVICE SHIFTER KEEPS COMING ON. I'VE TRIED TAKING IT TO SEE WHAT THE PROBLEM WAS BUT IT'S ALWAYS OFF WHEN I TAKE IT AND THEY TELL ME THAT THEY CAN'T FIX THE PROBLEM IF IT'S NOT COMMUNICATED THAT IT HAS ONE!
TRANSMISSION LURCHES WHEN SHIFTING GOING DOWN THE ROAD. HESITANT TO START MOVING FROM A COMPLETE STOP. WHEN COASTING DOWN HILL FEELS AS IF TRANSMISSION SHIFTS IN TO NEUTRAL AND VEHICLE BEGINS TO ACCELERATE. ALL INSTANCES WERE ON CITY STREETS.
WENT TO START VEHICLE AND ALL SHIFTER LIGHTS CAME ON AS WELL AS A MESSAGE WHICH READ "SERVICE SHIFTER". WAS UNABLE TO DRIVE VEHICLE. LATER RESTARTED VEHICLE AND MESSAGE WAS GONE. THIS IS THE FIRST TIME THIS HAS HAPPENED BUT IT APPEARS THAT HUNDREDS OF OTHERS HAVE REPORTED THE SAME ISSUE ON THIS SITE.
VEHICLE HESITATES FROM STOP AND THEN AFTER A COUPLE OF SECONDS LURCHES FORWARD. VERY CONCERNING WHEN PULLING OUT INTO TRAFFIC AS YOU ARE NEVER SURE HOW QUICKLY IT WILL ACCELERATE. HAS BEEN OCCURRING SINCE WE BOUGHT THE VEHICLE.
ON AT LEAST 10 OCCASIONS FROM AUG 2017 - FEB 2020, WHILE DRIVING THE 2015 JEEP CHEROKEE, THE GEAR SHIFT WOULD LIGHT UP AND THE DISPLAY WOULD INDICATE "SERVICE SHIFTER." THE WARNING LIGHT WOULD DISAPPEAR ONCE THE VEHICLE WAS TURNED OFF AND COULD NOT BE REPLICATED ON COMMAND FOR A MECHANIC TO EVALUATE.
BEGINNING IN 2018 UNTIL PRESENT, THE 2015 JEEP CHEROKEE DELAYS SHIFTING BETWEEN 2ND AND 3RD GEAR. THIS TYPICALLY OCCURS WHILE AT A STOP LIGHT, STOP SIGN, OR YIELD SIGN. THE RESULT IS A HESITATION OF THE VEHICLE TO MOVE FORWARD FOLLOWED BY A SUDDEN LURCH FORWARD. THIS DANGEROUS MANEUVER HAS CAUSED MANY NEAR MISS ACCIDENTS AND IS INCREDIBLY UNSAFE.
SINCE 2015 WHEN THE JEEP WAS PURCHASED I HAVE HAD SEVERAL TIMES WHEN THE RPMS WOULD GO UP TO 3 OR 4 AND I WAS NOT ACCELERATING THE GAS WHEN IT HAPPENED. IT ACTED LIKE TRANSMISSION PROBLEMS . THE JEEP DEALER COULD NOT FINE ANYTHING WRONG AND WOULD UPDATE THE COMPUTER, IT WOULD LAST FOR SEVERAL MONTHS AND THEN THE SAME THING WOULD HAPPEN. ON SATURDAY FEBRUARY 8TH 2020 I PARKED THE CAR IN A PARKING LOT AND RETURNED 3 HOURS LATER TO A CAR THAT WOULD NOT START , LIGHTS WOULD WORK AND THE BATTERY APPEARED DEAD. I GOT A HOTSHOT TO TRY TO START THE CAR. IT DID START BUT THERE WAS NO POWER STEERING , NO POWER BRAKES, THE ENGINE WAS RUNNING ROUGH AND THE LIGHTS WERE CLICKING OFF AND ON. THE CODE STATED SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED. AND WOULD CHANGE TO SERVICE PARK BRAKE. WHEN I TURNED OFF THE CAR IT WOULD TURN ON AGAIN AND IT WAS TOWED TO THE JEEP DEALER AND THEY WILL LOOK AT IT ON MONDAY FEB, 10TH. I WILL KNOW MORE AT THAT TIME.
THE SERVICE SHIFTER NOTIFICATION HAS COME IN MULTIPLE TIMES. IT HAS BEEN IN THE SHOP TO BE FIXED TWICE. IT HAS SINCE COME ON AGAIN. IT SOMETIMES COMES ON WHEN THE CAR IS STARTED, OTHER TIMES IT COMES ON WHILE DRIVING.
WHILE MY PREGNANT WIFE WAS DRIVING TO A DOCTORS APPOINTMENT, THE 2015 JEEP CHEROKEE SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE WAS TRAVELING AT 45MPH WHEN THIS EVENT OCCURRED. THE JEEP FINALLY SLOWED TO A STOP IN THE MIDDLE OF THE ROAD. THE ENGINE CONTINUED TO RUN, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TURNED OFF AND THEN TURNED ON AGAIN. WHEN PLACED IN 'DRIVE' THE VEHICLE MADE A LOUD THUD. WHEN THE VEHICLE WAS PLACED IN 'PARK' IT MADE A GRINDING NOISE. THE VEHICLE'S PARKING BRAKE SUDDENLY ENGAGED AND COULD NOT BE TURNED OFF; THIS MADE IT IMPOSSIBLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. WE WAITED 30MIN FOR A TOW TRUCK TO MOVE THE VEHICLE FROM THE MIDDLE OF THE ROAD TO A FIRESTONE FOR EVALUATION. FIRESTONE INDICATED THAT IT WAS A PROBLEM WITH THE TRANSMISSION. WE THEN HAD TO TOW THE VEHICLE TO WHITTEN BROTHERS JEEP DEALERSHIP FOR EVALUATION. WE WERE INFORMED THAT THE VEHICLE WILL LIKELY NOT BE COVERED BY THE POWERTRAIN WARRANTY DUE TO THE TIME REQUIREMENT. THE 2015 JEEP CHEROKEE ONLY HAS 83,000 MILES. I BOUGHT THIS VEHICLE NEW IN JAN 2016 AND EXPECTED THE VEHICLE TO LAST 15-20 YEARS. IF MY WIFE HAD BEEN DRIVING TO WORK INSTEAD OF A DOCTORS APPOINTMENT, SHE COULD HAVE BEEN STRANDED ON THE INTERSTATE WITH VEHICLES DRIVING 65+ MPH; THIS WOULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES TO MY WIFE AND UNBORN CHILD. THIS IS A HUGE SAFETY CONCERN THAT JEEP IS OBVIOUSLY NOT TAKING SERIOUSLY.
SERVICE SHIFTER LIGHT CAME ON AT 86,000 MILES, WENT OFF AFTER TURNING MY VEHICLE OFF. TOOK TO THE DEALERSHIP AND THEY SEE NOTHING WRONG, NO CODES, NOTHING. IT JERKS A LOT WHEN AT SLOW SPEEDS PULLING OUT SOMEWHERE AND GOING DOWN A HILL.
SERVICE SHIFTER NOTIFICATION KEEPS COMING ON.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 65 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE RPM REVVED UP WHILE STOPPED AT A TRAFFIC LIGHT, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND A CHIME WAS HEARD. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY AND SHIFTED INTO PARK. THE CONTACT STATED THAT WITH THE BRAKE PEDAL DEPRESSED THE VEHICLE STILL LUNGED FORWARD. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. (JEEP CHRYSLER DODGE RAM OF VACAVILLE LOCATED AT 681 ORANGE DR, VACAVILLE, CA 95687) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE ROTATION, THE TECHNICIAN WAS UNABLE TO REMOVE THE LUG NUTS, THE VEHICLE WAS TAKEN TO THE RAMEY CHEVROLET CHRYSLER DEALER, LOCATED AT 27992 GOVERNOR G C PEERY HWY, TAZEWELL, VA 24651, WHERE IT WAS DIAGNOSED THAT THE LUG NUTS EXPANDED. THE TECHNICIAN APPLIED AMPLE FORCE TO REMOVE THE LOG NUTS. THE TECHNICIAN STATED THAT IT WAS UNUSUAL FOR ALL THE LUG NUTS TO FAIL AT THE SAME TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TR
WAS DRIVING DOWN ROAD AND CAR SHUTS DOWN AND SAYS MUST BE IN PARK TO SHIFT THEN TRACTION LIGHT ENGINE LIGHT BATTERY/ALTERNATOR LIGHT COMES ON HAVE TO PULL OVER TURN CAR OFF TAKE KEY OUT PUT BACK IN LET IN TRY TO TURN OVER A FEW TIMES THEN WILL START I WILL BE GOING ANYWHERE FROM 30-60 MPH AND IT DOES IT I TAKE IT TO DEALER CAN'T FIND THE PROBLEM DUE TO IT NOT HAPPENING IN THERE POSSESSION
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, AND MERGING ONTO THE HIGHWAY THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT AFTER SEVERAL SECONDS THE VEHICLE STARTED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING MESSAGE WAS THEN DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
WHILE DRIVING THE CAR WILL SHUT OFF COMPLETELY, LOCKING THE STEERING WHEEL AND RENDERING THE BRAKES AND THE GAS INEFFECTIVE... THE FIRST TIME I WAS DRIVING 65MPH ON THE FREEWAY AND IT SHUT OFF. LUCKILY THERE WAS NO ONE ON THE ROAD, I WAS ABLE TO COAST TO A STOP, SHIFT TO PARK, AND RESTART THE ENGINE... IT PROCEEDED TO HAPPEN MULTIPLE TIMES, NO MATTER HOW FAST I WAS DRIVING.
AFTER 10 DAYS VEHICLE STAYING IN MY HOUSE NOT USING I TRIED TO START ENGINE AND MY BATTERY WAS DOWN. BUY NEW BATTERY AND INSTAL AND WHEN I START THE ENGINE I GET ON MY DASH BUNCH OF WARNING LIGHTS ON AND MESSAGE. SERVICE PARKING BRAKE MY TRANSMISSION NOT WORKING PROPERLY AND WHEN YOU TRY TO SWITCH FROM PARKING TO DRIVE OR REVERSE GETTING CLUNK NOISE AND DRIVING ONLY IN ONE SPEED MAYBE 4 OR 5TH SPEED ON DASH BLINKING D OR R AND ODOMETER
SERVICE SHIFTER MESSAGE KEEPS POP UP RANDOMLY. IT STARTED AT AROUND 70,000 MILES. ONCE THE CAR IS TURNED OFF AND BACK ON THE MESSAGE GOES AWAY. THERE SEEM TO BE A LOT OF COMPLAINTS ABOUT THIS ISSUE WITH JEEP CHEROKEE. IS THERE GOING TO BE A RECALL?
I HAVE A "SERVICE SHIFTER" ERROR ILLUMINATING ON MY SCREEN AND ALL THE LIGHTS ILLUMINATE ON THE SHIFT ITSELF. I TURN THE CAR BACK OFF AND THE LIGHTS GO AWAY, BUT THEY ALWAYS COME BACK ON. THERE ARE MULTIPLE PEOPLE ONLINE REPORTING THE SAME ISSUE. THERE ARE FORUMS EVERYWHERE ABOUT THIS. MANY PEOPLE TAKE IT TO THE DEALER AND GET IT FIXED AND IT DOESN'T FIT THE PROBLEM, JUST CREATES NEW ONES SO THEY ARE WASTING THEIR MONEY. MY ISSUE HAPPENS WHEN MY CAR IS IN PARK. NOT WHILE MOVING.
I WAS APPROACHING A 4 WAY STOP WITH MY CHILDREN IN THE VEHICLE, GOING APPROX. 10MPH. I PRESSED ON THE BRAKES BUT WAS UNABLE TO STOP, MAKING ME GO THROUGH THE INTERSECTION WITH VEHICLES TURNING INTO MY LANE. THE BRAKE PEDAL WAS ROCK SOLID AND LOCKED UP, AND WAS UNABLE TO BE PRESSED. DURING THAT TIME THE SERVICE ELCTRONIC BRAKING LIGHT POPULATED ON MY DASHBOARD.
CAR HAS 77000 MILES AND OFTEN HAS JERKY ACCELERATION. YESTERDAY, TRANSMISSION SERVICE LIGHT ILLUMINATED WHILE AND CAR WOULD. IT ACCELERATE BYMEYONE 40MPH
WHEN I AM DRIVING MY CAR, IT WILL AUTOMATICALLY GO INTO NEUTRAL. NORMALLY, I AM DRIVING 15-25 MPS, THE RADIO AND HEAT/AC IS OFF. I AM SCARED TO DRIVE MY CAR. WHEN IT GOES INTO NEUTRAL I PRESS THE BRAKE (WHICH IS HARD) AND I PUT THE CAR ON PARK AND AFTER THE THIRD OR FOURTH TRY, IT FINALLY TURNS ON. THE PROBLEM WILL NOT OCCUR AGAIN DURING THE DAY. IT ONLY HAPPENS IN THE MORNINGS.
WHEN DRIVING ON THE HIGHWAY THE THE WARNING CHIME GO OFF AND THE DASH READS "SERVICE SHIFTER"
THE SHIFTING IS DELAYED. I WILL BE STOPPED AND WHEN I GO TO START IT DELAYS AND HAS ALMOST CAUSED MANY ACCIDENTS WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE OF THE DELAY. IT IS VERY SCARY AND DANGEROUS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT AT START UP AND WHILE DRIVING, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AND HESITATED WHILE DRIVING. THE VEHICLE ALSO EXPERIENCED INDEPENDENT ACCELERATION AND DECELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HEMET CHRYSLER DODGE JEEP RAM DEALER, 425 MOTOR WAY, HEMET, CA 92545, (951) 225-4217, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF CYLINDER MISFIRE, LOW OIL LEVEL, LOW ENGINE COMPRESSION ON CYLINDER #2, OIL LEAK IN CRANKCASE, AND SCORING ON TWO CYLINDERS. THE ENGINE WAS REMOVED AND REPLACED WITH A NEW ENGINE, THE INTAKE MANIFOLD WAS SWAPPED AND THE ENGINE COMPARTMENT WIRES REINSTALLED. THE REPAIRS WERE PERFORMED UNDER WARRANTY. THE CONTACT STATED THAT FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE TORQUED TO SPECS AND THAT SOME NOISE FROM THE ENGINE WAS NORMAL OPERATION SOUNDS. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE ISSUE WOULD RESOLVE ITSELF THE MORE THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, CASE NUMBER: 71717548. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
CHECK ENGINE LIGHT ON, WARNINGS AUTO/START/STOP SYSTEM FAILURE. 4WD TEMPORARILY UNAVAILABLE. CAR STALLS WHILE IN MOTION. LOSES ACCELERATION CITY AND RURAL DRIVING CONDITIONS. ENGINE KNOCK FROM PREMATURE CAM SHAFT WEAR.
THE VEHICLES SERVICE SHIFTER COMES ON WHILE PARKED AND OR DRIVING (BOTH HIGHWAY AND CITY) LOCKING THE DASH AS WELL AS LIGHTING UP THE GEARS. NEEDS REPLACED, IF IT'S NOT IT'LL LOCK UP AND PREVENT THE CAR FROM BEING PUT INTO PARK OR OTHER GEARS.
DRIVING ALONG, "SERVICE TRANSMISSION" LIGHT CAME ON. AT THE NEXT RED LIGHT, WHEN I PROCEEDED TO GO, ENGINE REVVED UP AND THE CAR MOVED EXTREMELY SLOW LIKE IT WASN'T IN GEAR. THIS HAPPEN EVERY TIME I STOPPED AND STARTED ON THE RETURN HOME AND THE LIGHT WENT OUT. I DROVE IT AGAIN AND THE SAME THING HAPPEN. HAD IT SERVICED AT DEALER AND THEY SAID IT WAS A SHORT IN WIRING HARNESS THAT GOES TO THE TRANSMISSION CONTROL MODULE. SEE CODE S55 PERTAINING TO TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL. 2014 & 2015 JEEP CHEROKEE DATED AUG. 6, 2106.
I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED.
I PURCHASED VEHICLE NOVEMBER 2018 AND HAVE RECENTLY NOTICED AS OF DECEMBER 2019 MY VEHICLE WOULD STALL, SHIFT, AND CUT OFF IN THE MIDDLE OF DRIVING WHICH VERY DANGEROUS NOT ONLY TO MYSELF, KIDS, AND OTHERS AROUND ME IN TRAFFIC.
THE SHIFTER LIGHTS UP RED IN ALL DRIVE NUMBERS AND LETTERS, WHEN DRIVING AND SITTING STILL, HAVE TO TURN OFF ENGINE THEN IT STOPS. I DONT WANT PROBLEMS WITH THIS OTHER PEOPLE HAVE HAD TO CHANGE SHIFTERS, I SHOULD NOT HAVE TO DO THIS, IT WAS AN EXPENSIVE VEHICLE!!
WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THAT COME ON FOR NO REASON. THE SERVICE SHIFTER LIGHT WILL COME ON AND STOP THE CAR FROM GOING INTO PARK, AGAIN CAUSING THE CAR AND PASSENGERS TO BE IN DANGER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION, EITHER GOING FAST OR SLOW. IT COMES WITHOUT WARNING AND WHEN I CALL ABOUT IT, THEY SAY NOTHING IS WRONG. THIS IS A SAFETY HAZARD TO ALL WHO DRIVE THIS CAR AND CARS LIKE IT
I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS THE 3RD (SEPARATE) ELECTRICAL PROBLEM I'VE HAD WITH THIS CAR AND I'M DONE. KEEP SHOULD STAND UP FOR THEIR PRODUCT.
SINCE NEW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION HESITATING AND LURCHING. FROM A STOP, OR FROM A SLOW SPEED SUCH AS WHEN COMING OUT OF TURNING A CORNER, THE TRANSMISSION WILL HESITATE TO "HOOK UP", AS THOUGH IT IS SLIPPING, THEN SUDDENLY THROW YOU FORWARD AS IT "HOOKS UP / CATCHES". IT IS VERY DANGEROUS AT AN INTERSECTION WHEN YOU MAY BE TRYING TO GET THROUGH THE INTERSECTION AS CROSS-TRAFFIC IS COMING, AND YOUR CAR WILL NOT MOVE AT THE SPEED YOU NEED IT TO, THEN SUDDENLY IT WILL LURCH FORWARD. AT OTHER TIMES, THE TRANSMISSION WILL CLUNK AT 40 MPH AS THOUGH SOMEONE HAS STRUCK THE CAR FROM BEHIND. WE HAVE HAD THE SOFTWARE FLASHED BY THE DEALERSHIP TWO OR THREE TIMES. USUALLY THIS WORKED FOR A SHORT PERIOD OF TIME, BUT THE PROBLEM ALWAYS RETURNS. THE SECOND TRANSMISSION ISSUE IS THAT THE SHIFTER WILL MALFUNCTION, WHILE DRIVING THE CAR, AND THROW AN ERROR CODE OF "SERVICE SHIFTER". WHEN THIS HAPPENS YOU DO NOT KNOW WHAT GEAR YOU ARE IN. AGAIN, VERY DANGEROUS. ALL OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS IN MOTION.
I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED. I STILL OWE MORE THAN IT'S WORTH SO I CAN'T TRADE IT IN, I WILL BE LOSING MONEY. I FEEL VERY UNSAFE IN MY JEEP NOW.
I WAS LEAVING MY NEIGHBORHOOD YESTERDAY MORNING WHEN MY JEEP SHUT OFF WITHOUT ANY WARNING OR CHECK ENGINE LIGHTS AND WOULD NOT START. THANKFULLY I WAS STILL CLOSE TO HOME AND WAS ABLE TO GO HOME IN NEUTRAL! WHAT IF I WERE ON THE HIGHWAY? OR IN THE MIDDLE OF AN INTERSECTION! THE SCREEN SAID TO PUT VEHICLE IN PARK. THE RADIO AND LIGHTS STILL WORK BUT IT DOES NOT START. I AM FINANCING THIS JEEP AND HAVE HAD IT FOR 8 MONTHS FROM A DEALERSHIP. I DONT HAVE AN EXTENDED WARANTY AND I DONT KNOW HOW TO HANDLE THIS... I LOOKED UP ON CARCOMPLAINTS.COM AND FOUND IDENTICAL COMPLAINTS TO MINE OF THEYRE NEW JEEPS JUST SHUTTING OFF MID DRIVE. THIS NEEDS TO BA ADDRESSED. IM TERRIFIED OF THIS CAR.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO SHUDDER. ALSO, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND, WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ARMORY CHRYSLER DODGE JEEP RAM FIAT OF ALBANY (926 CENTRAL AVE, ALBANY, NY 12205, (518) 641-7777) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED MULTIPLE TIMES INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 32,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STOPPED, IT WOULD SUDDENLY TURN OFF. THE CONTACT HAD TO WAIT BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT CALLED GATOR CHRYSLER DODGE JEEP RAM (LOCATED AT 840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, 321-724-6611) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNABLE TO FIND ANY RECALL RELATED TO THE GEAR SHIFT OR ANY ELECTRICAL COMPONENTS THAT WOULD AFFECT THE GEAR SHIFT OR TRANSMISSION. I WOULD LIKE TO REQUEST A TRACKING OF CALLS, EMAILS, REPORTING OF ALL RELATED ISSUES TO JEEPS BUILT IN 2014 LABELED AS 2015 THAT POTENTIALLY HAVE THESE ISSUES AND A RESPONSE TO HOW MANY VEHICLES NEED TO BE INCLUDED TO WARRANT A RECALL. THE VEHICLE ISSUES HAPPEN BOTH IN PARK, DRIVE, NEUTRAL AND IN REVERSE.
VEHICLE HAS HAD HARD SHIFTING AND LURCHING GOING DOWNHILL SINCE IT WAS NEW. TRANSMISSION HARNESS REPLACED UNDER RECALL-NO FIX. TRANSMISSION REPLACED UNDER WARRANTY AND SOFTWARE UPDATES INSTALLED-BETTER. 1-2 YEARS LATER TRANSMISSION SLAMS INTO NEXT GEAR (4-5) UPON ACCELERATION SO HARD YOU NEARLY GET WHIPLASH. AT DEALERSHIP AGAIN AS I WRITE THIS. THIS IS A SAFETY CONCERN THAT NEEDS TO BE RESOLVED.
"SERVICE SHIFTER" LIGHT HAS COME ON MULTIPLE TIMES WHILE DRIVING.. PRND ALL LIGHT UP. GOES AWAY AFTER CAR IS RESTARTED.
FAULTY OIL COOLER. HAVE REPLACED THIS PART 4 TIMES NOW AND THE OIL AND COOLANT STILL LEAKS EVERYWHERE. THE PART SHOULD NEVER HAVE BEEN MADE OUT OF PLASTIC AND PLASTIC RUBBER GASKETS THAT ATTACHES TO A METAL FRAME. AND OF COURSE IT GOES OUT RIGHT OUT OF THE WARRANTY WINDOW.
2015 JEEP CHEROKEE TRAILHAWK. WAS PARKED WHEN SERVICE BRAKE LIGHT CAME ON AND WOULDN'T ALLOW VEHICLE TO DRIVE. COULD NOT DISENGAGE THE PARKING BRAKE FOR ALMOST 2 HOURS. DID THIS SEVERAL TIMES WITHIN 2 DAYS. SET UP SERVICE AT DEALERSHIP AND THEY SAID WATER WAS GETTING INTO THE PARKING BRAKE MODULAR AND CORRODING IT IN THE WIRING HARNESS THE PARKING BRAKE MODULAR AND CORRODING IT AND THE WIRING HARNESS.
WHILE DRIVING SERVICE SHIFTER LIGHT COMES ON SCREEN & ALL LIGHTS ON SHIFTER ARE RED. CITY STREETS & HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SHUT OFF CAR & THE SERVICE SHIFTER LIGHT GOES OFF.
CAR WILL TURN OFF. TURN THE KEY AND PULL IT OUT, CAR STAYS RUNNING. WHEN THIS HAPPENS, CAR IS IN A POSSESSED STATE WHERE BRAKE LIGHTS STAY ON AT ALL TIMES, TURN SIGNALS DO NOT WORK, WIPERS DO NOT WORK, HORN DOES NOT WORK. TOOK IT TO DEALERSHIP AND WAS TOLD THERE ARE NO CODES, SO NOTHING THEY CAN DO. PULL THE BATTERY CABLE OFF TO SHUT THE CAR DOWN. THIS WILL HAPPEN MID DRIVE SO ALL OF A SUDDEN YOU'LL LOSE YOUR TURN SIGNALS, WIPERS, HORN, BRAKE LIGHTS, DOOR LOCKS, AND MAIN LIGHT CONTROL. WHEN YOU PULL OVER, ONLY WAY TO TURN THE CAR OFF IS TO PULL THE BATTERY CABLE.
I WAS LEAVING MY CONDOMINIUM, SOON AFTER STEPPING THE PEDAL, BRAKE THAT MESSAGE APPEARED ON THE ON-BOARD COMPUTER, THEN VEHICLE STOPPED WALKING. I WAS TRYING TO CALL AGAIN, TO PARK THE SAME INSIDE MY PARKING SPACE INSIDE THE CONDOMINIUM, STARTED TO MAKE A VERY LUCKY NOISE AND NOT CALLING, HAD TO MANEUVER THE VEHICLE WITHOUT STARTING AND STILL CALL A WINCH, TO TAKE TO MY RELIABLE MECHANIC, THAT UNTIL TODAY WE CAN NOT FIND OUT WHAT THE PROBLEM IS THIS VEHICLE, WHENEVER WE PRESS THE BRAKE PEDAL, THE MESSAGE APPEARS AND DOES NOT START THE VEHICLE.
SHUTS OFF AFTER STARTING, DISPLAY SCREEN BLACKS OUT AND RADIO DOESN'T WORK, ENGINE LIGHT AND BRAKE LIGHTS COME ON AND OFF. HEAT AND AIR CONDITIONING SETTINGS KEEP RESETTING TO HALFWAY BETWEEN HOT AND COLD. SHUTS OFF AND SLAMS INTO PARK OR NEUTRAL. GEARS DROP HEAVILY WHEN SHIFTING FROM PARK TO DRIVE. COMPUTER KEEPS RESETTING. THESE THINGS USUALLY OCCUR AFTER STARTING AND PULLING AWAY. YOU NEED TO STOP AND RESTART THE JEEP. THESE THINGS HAVE ALSO OCCURRED AT 65MPH. THIS HAS STEADILY BEEN GETTING WORSE OVER THE LAST 4 MONTHS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR FAILED TO ENGAGE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W CAMELBACK RD, PHOENIX, AZ 85015, (602) 249-1234) WHERE IT WAS DIAGNOSED THAT THE BATTERY TERMINAL AND FUSE BOX FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE MILEAGE WAS 77,000.
THIS IS FOLLOW UP TO PREVIOUS COMPLAINT 11281573: DEALER RECEIVED JEEP VIA TOW AND FOUND STUCK IN NEUTRAL AS I DESCRIBED. LET SIT OVERNIGHT AND DEALER INDICATES JEEP WILL ONLY GO IN REVERSE, LATER IN DAY SECOND TRY JEEP DRIVES FINE AND NO CODES TO REPORT A PROBLEM TO FIX. CANNOT IDENTIFY FAILURE SINCE NO "CODES" WERE AVAILABLE IN SYSTEM. DEALER DROVE VEHICLE SEVERAL TIMES WITHOUT PROBLEM OF GOING INTO NEUTRAL OCCURRING. I PICKED UP VEHICLE AND DROVE HOME. NEXT MORNING WHILE MAKING A SIGNALED LEFT TURN NO CITY STREET, JEEP GOES INTO NEUTRAL, COAST TO ADJACENT PARKING LOT CROSSING OVER ONE LANE AND STOP. VEHICLE ENGAGES INTO DRIVE SO I PROCEED. RETURNING HOME A FEW MINUETS LATER AND AT ABOUT 50 MPH JEEP AGAIN GOES INTO NEUTRAL, I REMOVE FOOT OFF ACCELERATOR BUT ENGINE ACCELERATES TO ABOUT 5500 TO 5800 RPM AS I COAST TO SIDE OF ROAD (QUITE SHAKEN AT THIS POINT DUE TO ACCELERATED ENGINE). CHECK ENGINE LIGHT COMES ON DURING THIS EPISODE. WAIT A FEW MINUETS TO CALM DOWN AND RESTART JEEP. TRANSMISSION ENGAGES AND RETURN TO DEALER. DEALER FINDS CODE IS DUE TO DIFFERENCE BETWEEN WHEEL SPEED AND ENGINE SPEED- NOT TRANSMISSION RELATED. SEVERAL SERVICE TECHS DRIVE JEEP THROUGHOUT THE DAY WITHOUT PROBLEM. LATER IN DAY DRIVER EXPERIENCES NEUTRAL CONDITION 3 TIMES WHILE TEST DRIVING- STILL NO CODES TO ID PROBLEM. ADVISER CONTACTS MOPAR EXTENDED WARRANTY (MAX CARE UNLIMITED MILEAGE) BUT CANNOT GET AUTH TO REPAIR WITHOUT "CODES". DEALER HAS OPENED A "STAR CASE" WITH FACTORY.
I HAVE 2015 JEEP CHEROKEE LATITUDE. SOMETIMES CHECK ENGINE LIGHT COMES ON AND THEN IS GONE AFTER FEW HOURS OR DAY. SOME TIMES MESSAGE BLINKING "SERVICE PARK BRAKE SERVICE TRANSMISSION" THEN LIKE SOMETHING WAS WRONG WITH SYSTEM DOES NOT SAVE CLOCK TIME OR A/C PUT ME ON HEATH AND AUTO LIGHT DOES NOT STAY ON. SOMETIMES WHEN I START THE CAR AND RELEASE THE PARK BARK BRAKE CAR JUMPS HARD TWO OR THREE TIMES AND AFTER I TURN ENGINE OFF WITHOUT USING PARKING BRAKE AND BACK ON EVERYTHING IS FINE.THE CAR ONLY HAS 55000 MILES. I'M SO AFRAID TO DRIVE CAR BECAUSE DON'T KNOW WHAT CAN HAPPENED
THE TRANSMISSION HAS BEEN AN ISSUE SINCE DAY 1. WHEN YOU SHIFT TO DRIVE AND HIT THE GAS IT WILL MOVE FORWARD A FEW FEET AND THEN STOP AND STICK THERE. AFTER A FEW SECONDS IT WILL KICK REALLY HARD IN TO GEAR AGAIN. IT'S GOTTEN WORSE OVER TIME AND NOW I DON'T DARE PULL AWAY FROM A STOP SIGN UNLESS I SEE NO CARS COMING FOR FEAR OF BEING STUCK IN THE MIDDLE OF AN INTERSECTION. I'VE TAKEN BACK TO CHRYSLER DEALERSHIP MANY TIMES TO HAVE IT FIXED BUT THEY'VE NEVER CORRECTED THE PROBLEM. THE MECHANIC TOLD ME THEY NEW IT WAS AN ISSUE WHEN IT WAS MANUFACTURED.
THE TRANSMISSION HAS MAJOR OPERATING ISSUES. I AM EXPERIENCING HARD SHIFTS, DELAYS IN POWER AT START AND IN MIDDLE OF TURNS. MOST SERIOUSLY NOW THE TRANSMISSION COMPLETELY STOPPED WORKING ALL TOGETHER OUT OF THE BLUE. I WAS SITTING AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN IT HAD NO POWER AND I HEARD A GRINDING NOISES FROM TRANSMISSION
WHILE DRIVING AT 70 MPH IN FAST LANE OF MAJOR HIGH, SLIGHT UPHILL GRADE, ENGINE RPM INCREASED RAPIDLY AND LOSS OF POWER TRANSFER TO WHEELS AS IF IN NEUTRAL. COASTED TO SIDE OF ROAD (FORTUNATELY LIGHT TRAFFIC) AND AT ABOUT 25 MPH TRANSMISSION ENGAGED AND I RETURNED TO HIGHWAY. IN ABOUT 5 MORE MILES SAME LOSS OF POWER TO WHEELS OCCURRED AND THEN RE-ENGAGED AS VEHICLE CAME TO STOP. FOLLOWING DAY, AFTER ABOUT 10 MILES WHILE AT 55 MPH, JEEP AGAIN LOST CONNECTION TO WHEELS AND ENGINE RPM INCREASED. PULLED OVER TO SIDE OF ROADWAY (LOCAL COUNTY ROUTE WITH MODERATE 2-WAY TRAFFIC), STOPPED ENGINE. STARTED ENGINE SEVERAL TIMES BUT TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR (REVERSE, FWD ETC.) IN ANY SELECTED GEAR LOCATION. THIS JEEP HAS ACTIVE DRIVE II. HAD JEEP TOWED TO AUTHORIZED SERVICE. DEALER RESPONSE POSSIBLE OVERHEATED PTU, WILL REQUIRE FURTHER INVESTIGATION. MY RESEARCH INDICATES MAY BE PART OF RECALL S55/NHTSA 16V-529.
THE CAR STALLED IN THE MIDDLE OF THE DRIVING ON 11/4. JEEP'S DOAGNOSTICS STATES THERE ARE ENGINE ISSUES SPECIFICALLY WITH THE CAMS PART WHICH CAUSES FOR THE CAR TO STALL UNEXPECTEDLEY AND CAUSE MAJOR RISK LEADING TO ACCIDENT AND DEATH. THE ENGINE WAS BOUGHT BRAND NEW AND PROPERLY MAINTAINED. IT IS UNACCEPTABLE FOR A 4-YEAR OLD CAR/ENGINE TO FAIL WITH THAT SHORT LIFE SPAN
THE 'SERVICE SHIFTER' LIGHT HAS COME ON MULTIPLE TIMES IN ONE DAY. I HAVE TURNED THE CAR OFF AND BACK ON, BUT IT STILL SHOWS UP AS SOON AS I PUT MY CAR IN DRIVE. THIS HAS HAPPENED BEFORE, BUT I'VE ALWAYS JUST BEEN ABLE TO TURN MY CAR OFF AND IT WOULD BE FINE.
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
THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. IT TYPICALLY HAPPENS ON THE FIRST START OF THE DAY. THE CAR WILL RUN AND THEN START RUNNING REALLY ROUGH FOR NO REASON AND USUALLY STALLS OUT. TODAY IT RAN FINE AND STALLED OUT A MILE DOWN THE ROAD. I ATTACHED SOME P CODES TO THE COMPLAINT AS WELL AS THEY CONSISTENTLY COME UP WITH THE ISSUE. I'VE CHANGED THE SPARK PLUGS, THE 2ND CYLINDER COIL IGNITION START PACK AS THAT WAS ONE OF THE ISSUES FROM THE P CODES. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. I'M TAKING THIS INTO A JEEP DEALER ON 11/22. IF ANYONE ELSE HAS THE ISSUE PLEASE LET ME KNOW SO I CAN FIND A SOLUTION. MY CAR HAS STALLED OUT IN THE MIDDLE OF THE ROAD SEVERAL TIMES AND THEN STARTS RIGHT BACK UP AFTER A FEW MINUTES LIKE NOTHING IS WRONG. IMAGES OF THE P CODES ARE ATTACHED FOR REFERENCE.
MY VEHICLE'S EMERGENCY BRAKE RELEASE CONTINUES TO REMAIN IN THE ON POSITION, PREVENTING ME FROM DRIVING MY CAR FROM TIME TO TIME, KILLING MY BATTERY POWER MULTIPLE TIMES-I HAVE REPLACED MY BATTERY TWICE IN THE LAST YEAR. I HAD THE JEEP DEALERSHIP IN WHITE BEAR MN CHARGE ME $185 FOR A DIAGNOSIS AND THE TELL ME I HAVE TO FULLY REPLACE THE BRAKES CONTROL BOX WITH A COST OF MORE THAN $800 AND MENTIONED THE WARRANTY DOES NOT COVER THIS DUE TO THE TIME FRAME, BUT MY CONCERN HAS BEEN EXPRESSED SINCE I'VE OWN THE CAR IN 2015 AND ONLY HAVE 65,000 CURRENTLY ON THE CAR THAT I CAN NO LONGER DRIVE AND YET AFFORD TO FIX SINCE I AM A COLLEGE STUDENT. PLEASE HELP.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE SHIFTER WARNING INDICATOR SUDDENLY ILLUMINATED MOMENTARILY. THE CONTACT CONTINUED DRIVING AND THE VEHICLE SUDDENLY STALLED. THE STEERING WHEEL ALSO SEIZED WHEN ATTEMPTING TO TURN THE VEHICLE. THE FAILURES LASTED BRIEFLY AND THE CONTACT CONTINUED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
SERVICE SHIFTER LIGHT KEEPS COMING ON. YOU CAN TURN THE VEHICLE OFF AND ON AND IT WILL GO OFF. NEXT TIME IT IS STARTED IT COMES BACK ON AGAIN. I AM UNSURE IF THIS IS DANGEROUS OR NOT BUT NEEDS ADDRESSED ACCORDING TO FORUMS I HAVE READ ABOUT THIS PROBLEM.
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
I HAVE A 2015 JEEP CHEROKEE, OVER THE LAST FEW YEARS I HAVE HAD MULTIPLE INCIDENTS WITH IT STOPPING WHILE DRIVING DOWN THE ROAD. I'VE HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A FLASHING UPDATE. ANOTHER TIME I WAS TOLD THAT IT NEEDED AN OIL CHANGE AND WILL OFTEN TURN THE ENGINE OFF BECAUSE OF THIS. YET I NEVER GO PAST MY MILEAGE FOR MY SERVICES. I ALWAYS HAVE THAT TAKEN CARE OF WHEN DUE. NOW MY ENGINE LIGHT CAME IN WHILE ON THE HIGHWAY. NO MESSAGE OF WHY IT'S ON, BUT I DID NOTICE IT WAS HAVING DIFFICULTY SHIFTING. NOW SOME OTHER LIGHT IS FLASHING AND THE TRACTION CONTROL IS ON.
TL* THE CONTACT'S FRIEND OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD NOT ENGAGE IN DRIVE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN IT RAINED. THE VEHICLE WAS TOWED TO CARMAX (16110 NORTH FWY, HOUSTON, TX 77090, (281) 209-1333) WHERE THE CONTACT WAS INFORMED THAT THE PARKING BRAKE MODULE NEEDED TO BE REPLACED DUE TO WATER GETTING INTO THE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V826000 (ELECTRICAL SYSTEM, STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
THE DASH WARNING LIGHT IT TELLS ME TO SERVICE THE SHIFTER BUT EVERY MECHANIC I TALK TO SAYS IT NOT SERVICEABLE IT EFFECTS THE MANUAL SHIFTING WHEN THE LIGHT IS ON IT WONT SHIFT MANUALLY I DON'T KNOW WHAT TO DO IT WILL COME ON AND I TURN THE ENGINE OFF WHEN I TURN IT BACK ON ITS OFF IT DOESN'T ALWAYS COME ON BUT IT IS COMING ON MORE OFTEN IT COMES ON WHEN VEHICLE IS IN MOTION SOMETIMES IT COMES ON WHEN I START IT IF IT WAS ON WHEN I SHUT IT OFF IT DOESN'T MATTER IF I'M CITY OR HIGHWAY DRIVING IT JUST COMES ON
SERVICE SHIFTER LIGHT CONTINUES TO COME ON IT HAPOENS WHILE THE VEHICLE IS STATIONARY AND MOTION AT DIFFERENT TIMES AT FIRST IT WOULD COME ON THEN WHEN I TURN THE VEHICLE OFF AND RESTART IT WOULD NOT BE ON HOWEVER FOR THE PASS WEEK IT COMES ON MORE FREQUENTLY IT OCCURS WHETHER IM DRIVING ON CITY STREETS OR HIGHWAY
HAVE HAD 2015 JEEP SINCE 19000 MILES NOTHING BUT ISSUES AFTER PURCHASE. SHIFTER LIGHT COMES ON HAD IT LOOKED AT THEY FIXED THE SHIFTER. A MONTH LATER SAME LIGHT THIS TIME THEY REPLACED THE WIRING AND A BEZEL. WELL GUESS WHAT'S BROKEN AGAIN AND I'M NO LONGER UNDER WARRANTY. THIS PART KEEPS FAILING WHY DO I NEED TO KEEP PAYING FOR A BAD DESIGN. WHY CAN'T THEY FIGURE IT OUT. ALSO MY CAR HAS HAD A HARD SHIFT AT 40 MPH CANT WAIT FOR THAT BILL. CAR IS ALWAYS IN MOTION WITH FAILING SHIFTER.
AT 28,000 MILES MY JEEP CHEROKEE HAD THE SERVICE SHIFTER LIGHT COME ON PERIODICALLY AND IT WOULD JUST DISAPPEAR WHEN THE CAR WAS RESTARTED. NO ONE WAS ABLE TO RESEARCH THE ERROR BECAUSE IT WOULD NOT REMAIN ON AND THERE WAS NO DOCUMENTATION IN THE MANUAL ON HOW TO RESOLVE. AT 40,000 MILES THE ERROR BECAME MORE FREQUENT AND AT 42000 MILES IT BECAME CONSTANT. I TOOK IT TO THE DEALER TODAY AND THEY SAID IT WAS A SHIFTER COMPONENT AND THEY WERE ORDERING A BEZEL TO INSTALL AT A VERY EXPENSIVE COST. EVERY JEEP FORUM SHOWS THAT MANY PEOPLE ARE HAVING THE SAME EXACT ISSUE AND I THINK IT SHOULD BE INVESTIGATED.
MY 2015 JEEP CHEROKEE LATITUDE HAS STALL OUT 3 TIMES ON ME WHILE DRIVING ON BUSY HIGHWAYS. I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THIS PARTICULAR ENGINE CONSUMES OIL AT A FAST RATE AND WITHOUT ANY WARNING, WHEN LOW, WILL STALL UNEXPECTEDLY. NO WARNING, NO OIL PRESSURE GAUGE ALERTS, CAR SIMPLE STALLS. I AM AFRAID THE VEHICLE WILL STALL AND ME AND ANY OCCUPANT WILL BE KILLED OR SERIOUSLY INJURED. I HAVE NOTICE THE SAME COMPLAINT NUMEROUS TIMES ON LINE.
SO I HAVE 2 DIFFERENT ISSUES WITH MY TRANSMISSION. FIRST ISSUE IS WHEN YIELDING ( NOT STOP) ILL GIVE MY JEEP GAS, IT FEELS AS THOUGH IM IN NEUTRAL AND MY ENGINE RPM GOES UP WONT MOVE, ALL OF A SUDDEN IT'LL FIND ITSELF PEEL OUT AND TAKE OFF AFTER ABOUT 3 SECONDS OR SO. SECONDLY WHEN COMING FROM A COMPLETE STOP TAKING OFF ONCE THE JEEP GETS TO ABOUT FOURTH OR FIFTH GEAR OR SO THE RPM GETS TO ABUT 3,000 BEFORE SWITCHING TO NEXT GEAR IT MAKES THIS HUGE KNOCK SOUND AND IT FEELS LIKE I JUST HIT A HUGE POT HOLE. BOTH THESE ISSUES ARE INTERMITTENT. BUT ITS REALLY SCARY WHEN HAPPENS WITH ON COMING TRAFFIC. IT HAPPENS ON CITY STREETS AND HIGHWAYS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES IN ORDER TO SLOW DOWN AND DISENGAGE THE CRUISE CONTROL. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TEN TIMES WITHIN A SIX MONTH PERIOD. THE VEHICLE WAS TAKEN TO BOB BAKER JEEP (5555 CAR COUNTRY DR, CARLSBAD, CA 92008), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
SINCE PURCHASING 2015 JEEP CHEROKEE IT HAS BEEN MORE AT THE DEALERS THAN MY HOME. IT HAS BEEN A NIGHTMARE, PROBLEMS WITH TRANSMISSION, SENSORS, AND RADIO ETC. IT HAS BEEN REPLACED NUMEROUS TIMES FOR SUBSTANTIAL DEFECTS AND IT CONTINUES TO DO SO. THIS FALLS UNDER THE LEMON LAW. IT'S GETTING TO THE POINT I AM SEEKING AN ATTORNEY, IF MY WARRANTY IS NOT EXTENDED AND THIS IS NOT FIX AT NO CHARGE TO ME. LAST NIGHT THE JEEP STOP IN THE MIDDLE OF THE FREEWAY ALMOST CAUSED AN ACCIDENT WITH WARNINGS OF (SHIFT TO P THEN DESIRED GEAR) AND SERVICE AIRBAG SYSTEM. THIS IS MY LIFE YOU ARE PLAYING WITH, FOR YOU'RE ON GOING DEFECTS. I AM A LOYAL JEEP CUSTOMER. I HAVE A JEEP WRANGLER, JEEP COMPASS AND SEBRING CHRYSLER. ALL I AM ASKING IS FOR MY PIECE OF MIND AND NOT WORRY ABOUT PAYING FOR ANYTHING WHEN I HAVE A DEFECTED AND IT'S NOT SAFE TO DRIVE. PLEASE RESPOND AND SOLVED THIS PROBLEM ASAP. THANKS AGAIN AND HAVE A BLESS DAY.
CHECK SHIFTER MESSAGE. WHILE DRIVING. ALL THE LIDHTS ON THE CONSOLE LIGHT UP. (P.R,N,D,S ) INTERMITTENET PROBLEM AND SEEMS TO BE WEATHER RELATED (TEMPERATURE CHANGE), THE DEALER HAS FLASHED THE COMPUTER SO THE CHECK ENGINE LIGHT WILL NOT COME ON OR REGISTER A CODE. THIS HAS BEEN GOING ON NOW FOR OVER A YEAR. DEALER CAN'T DUPLICATE THE PROBLEM.THE VEHICLE IS NOW OUT OF WARRANTY. CURRENTLY AT 27300 MILES.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED BY PHONE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
CAR WENT INTO ' LIMP' MODE. TRACTION CONTROL WENT OFF, MESSAGE, 4-WHEEL DRIVE IS NOT AVAILABLE. MY CAR LOST POWER AND I HAFT TO USE MANUAL MODE TO SHIFT. DEALER STATED , THAT EVEN THOUGH I GAVE THEM THE TROUBLE CODES, THEY COULD NOT DUPLICATE PROBLEM. SERVICE SHIFTER, LIGHT CAME ON BUT WHEN I RESTART IT GOES AWAY
WHEN I AM DRIVING ON THE STREET I ALWAYS FEEL A JERKING WHEN I ACCELERATE AFTER BRAKING. WHILE DRIVING ON THE HIGHWAY OR EXPRESSWAY WHEN I ACCELERATE I NOTICE A JERK AND WHEN I DECELERATE MY CAR SHAKES AND VIBRATES.
CAR TRANSMISSION SEEMS TO BE FAULTY. WHEN ACCELERATING IT WOULD STOP RISING IN RPM AND SPEED AND AFTERWARDS WOULD KICK BACK AND MAKE A NOISE LIKE SOMETHING HITTING.
MY GAS CAP LIGHT HAS BEEN ON FOR 2 YEARS. I APPARENTLY AM THE ONLY ONE WITH THIS ISSUE AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AS THEY NEED A FLASH TO RESET THE MOTHERBOARD. IN THE MEANTIME TO RULE THINGS OUT I HAD TO HAVE THE VAPOR TEST DONE AND REPLACE THE GAS CAP WHICH OF COURSE SOLVEE NOTHING.
WHILE I WAS DRIVING HOME FROM SCHOOL, THE "SERVICE PARKING BRAKE" LIGHT CAME UP ON THE DASH. I PULLED OVER AND TURNED OFF THE ENGINE AND TURNED IT BACK ON. THE LIGHT DID NOT COME BACK ON, SO I DIDNT THINK IT WAS AN ISSUE. TWO DAYS LATER I GOT INTO MY CAR AND TURNED ON THE ENGINE AND THE LIGHT CAME ON AGAIN. THIS TIME I WAS NOT ABLE TO REMOVE THE EMERGENCY PARKING BRAKE. I HAD TO SEARCH ONLINE AND FOUND OUT THAT THE PARKING BRAKE AUTOMATICALLY COMES OFF IF YOU PUT YOUR SEAT BELT ON AND PUT THE VEHICLE INTO D OR R. SINCE THIS HAPPENED THE LEVER TO REMOVE THE PARKING BREAK WOULD NOT WORK AT ALL. EVERY TIME I PRESSED THE BUTTON, IT SAID SERVICE PARKING BRAKE. I ALSO READ ONLINE THAT A TSB WAS ISSUED FOR THIS PROBLEM. THE PROBLEM WAS THAT THE PARKING BRAKE MODULE IN THE REAR, AS WELL AS THE HARNESS NEEDED TO BE REPLACED SINCE IT WAS CORRODED. HOW WOULD SOMETHING THAT IS IN THE REAR OF THE VEHICLE, HIDDEN BEHIND THE SIDE PANELS GET CORRODED AND HAVE THE OWNER BE RESPONSIBLE FOR DAMAGES IF THIS IS SOMETHING THAT SHOULD BE PLACED IN A LOCATION WHERE IT CANNOT GET WET OR CORRODED.
CAR SHIFTS REALLY HARD AND THEN, TODAY WHEN DRIVING IN THE MIDDLE OF THE ROAD WITH MY TODDLER IN THE CAR MY CAR SHUT OFF AND SAID SHIFT TO PARK . FINALLY TURNED BACK ON .
CAR SEEMS TO DOWN SHIFT, SHIFT INTO NUETRAL, SHIFT OR JUMP OUT OF GEAR. SERVICE SHIFTER LIGHT KEEPS COMING ON.HAS HAPPENED WHILE VEHICLE WAS IN MOTION ON A CITY STREET.
I WAS DRIVING DOWN THE FREEWAY WHEN ANOTHER DRIVER ALERTED ME THERE WAS A SMALL FIRE COMING FROM UNDER MY CAR. I PULLED OVER INTO AN EMPTY LOT AND WHEN I LOOKED UNDER THE CAR I SAW FLAMES FROM UNDER THE VEHICLE. I STEPPED BACK AND WITHIN MINUTES THE ENTIRE FRONT ENGINE WAS CONSUMED WITH FLAMES.
DURING NORMAL OPERATION THE VEHICLE WILL SHIFT VERY HARD AT INITIAL ENGAGEMENT OF THE POWER TRAIN AND SOMETIMES AFTER REACHING 4TH OR 5TH GEAR. THE VEHICLE LUNGES FORWARD VERY HARD. THE SOME TIMES CAUSE A MAJOR WHIPLASH ACTION ON THE PASSENGER. SITTING AT A LIGHT THE POWER TRAIN WILL NOCK HARD WHEN ENGAGING THE GEARS, ALSO AFTER REACHING ABOUT 10MPH IT SEEMS TO MISS A GEAR.
DRIVING 55 ON RURAL HIGHWAY, TRANSMISSION MESSAGE APPEARS. CAR WOULD NOT DOWNSHIFT OR UP SHIFT. PULLED INTO A DRIVEWAY AND TURNED THE CAR OFF. ISSUE SEEMED TO GO AWAY AND GET ME TO MY DESTINATION. UPON MY RETURN TRIP ISSUE ALSO RETURNED 4 MORE TIMES. THIS IS A HUGE SAFETY RISK, HAD THIS HAPPENED WHILE TURNING ON SOME OF OUR ROADS IT COULD EASILY CAUSE A VERY BAD ACCIDENT. CAR HAS HAD ISSUES BEFORE WITH SERVICE SHIFT MESSAGES, AS WELL AND A SLEW OF OTHER ISSUES DOCUMENTED BY THE DEALER. ALL TO DO WITH POWERTRAIN.
WE BOUGHT A 2015 JEEP CHEROKEE IN 2016 AND WITHOUT BEING TOLD OF THE ISSUES WITH THE TRANSMISSIONS ISSUES. WE HAVE HAD OUR JEEP IN THE SHOP FOUR TIMES WITH TRANSMISSIONS ISSUES OF SHIFTING HARD AND NOW GOING INTO NEUTRAL WHEN IN DRIVE AND THE BRAKES GOING HARD AND THE JEEP COMING TO A STOP. THE ANIT SLIDE HAS NOW CAME ON AND THE JEEP SHAKES . THE UPDATES CAME ONE DAY WHEN I WAS GETTING ONTO THE HIGHWAY GOING 65 MPH AND THE JEEP WENT TO 30 MPH WITH MY GRANDKIDS IN THE CAR AND TWO DISELS ONE BEHIND ME BLOWING THE HORN BECAUSE HE ALMOST HIT ME AND ONE TO THE SIDE OF ME. MY HUSBAND WAS COMING HOME FROM A DR VISIT AGAIN THE JEEP WENT INTO A NEUTRAL STATE WHILE IN THE DRIVE POSITION AND THE JEEP STOPPED AND HE WAS ALMOST HIT THEN THE JEEP JERKED AND WENT INTO GEAR SO HE WENT INTO A SHOPPING CENTER AND HAD TO STOP AND KILL THE JEEP AND RESTART THE JEEP TO MAKE THE JEEP RESTART JUST TO GET IT HOME. IT WENT BACK TO THE SHOP THAT NIGHT! WE HAVE HAD THE JEEP IN THE SHOP FOR HARD SHIFTING WHEN TAKING OFF AND NOW IT IS HARD SHIFTING WHEN TAKING OFF AND DOWN SHIFTING, ANTI SLIDE RANDOMLY COMES ON, BRAKES ARE NOT PROPERLY STOPPING THE CAR. GO TO THE DEALER WHERE WE BOUGHT IT AND THEY ONLY OFFERED $7500 FOR IT WHEN WE OWE $15, 000 AND THIS IS SO RIDICULOUS. CALLED JEEP AND AWAITING A CALL, THEY STATED THEY HAVE TO CALL THE DEALER. IN THE MEAN TIME I HAD TO BUY ANOTHER CAR BECAUSE OURS IS TO UNSAFE TO DRIVE! THE JEEP IS STICKING IN GEAR AND THE TAC METER IS STAYING ON 3 OR 4. THEN WHEN YOU TURN THE JEEP OFF AND TURN IT BACK ON IT MAY OR MAY NOT WORK. WE HAVE BACKED IT OUT OF OUR DRIVEWAY AND PUT INTO DRIVE AND IT SHIFTS SO HARD INTO FIRST AND SECOND GEAR. NOW SINCE THE LAST TIME WE PICKED IT UP FROM THE SHOP THE JEEP HAS NOW STARTED LOOSING POWER WHEN YOU ATTEMPT TO DRIVE. WE HAVE PARKED THE JEEP AND DECIDED IT ISN'T SAFE!
AUTOMATIC START/STOP SYSTEM DOESN'T ALWAYS ENGAGE. THE TRANSMISSION STAYS IN 3RD GEAR AFTER COMING TO A STOP AT A STOP SIGN OR TRAFFIC LIGHT AND THE CAR HAS HIGH REVOLUTIONS AND JERKS UNIT IT DOWN SHIFTS TO 1ST GEAR WHEN THE GAS PEDAL IS PRESSED. CAUSING HESITATION IN ENGINE AND PUTTING ME AND MY FAMILY IN CLOSE CALLS FOR ACCIDENTS.
3-4 MONTHS AFTER PURCHASING MY 2015 JEEP CHEROKEE SPORT I GOT A "SERVICE SHIFTER SOON" MESSAGE AND ALL THE LIGHTS ON THE GEAR SHIFT LIT UP. I HAD THE CAR TOWED TO A DEALER AND THEY "FIXED" THE PROBLEM UNDER WARRANTY. NOW, OUT OF WARRANTY, THE SAME MESSAGE AND LIGHTING OF THE GEAR SHIFT LIGHTS IS HAPPENING AGAIN. IT USUALLY HAPPENS RIGHT AFTER STARTING BUT HAS HAPPENED WHILE DRIVING A COUPLE OF TIMES.
FIRST THE JEEP COULD NOT MOVE WHEN WE TURN ON THE ENGINE IS ON, WE TOOK IT TO THE DEALER AND THEY FIXED THAT PROBLEM SAYING IT NEEDED A BATTERY. WE LET THEM PUT THE BATTERY IN AND TOOK IT HOME, NEXT WE GET IN THE CAR TO GO SOMEWHERE, TURN ON THE IGNITION, AND A WARNING MESSAGE APPEARED ON THE DASH BOARD SAYING LOW BEAM HEAD LIGHT OUT WE CHECKED THE LIGHTS ON THE JEEP AND THEY DID NOT COME ON, THE HIGH BEAM OR THE LOW BEAM. THIS SOUNDS LIKE AN ELECTRICAL PROBLEM TO ME AND THAT IS WHY I THINK IT SHOULD BE A RECALLED VEHICLES, ALSO, THIS CAR IS LIKE NEW BECAUSE WE HAVE NOT BEEN ABLE TO DRIVE IT MUCH BECAUSE OF THE PROBLEMS WE HAVE HAD FROM IT. WHEN A CAR IS RUNNING AND CANNOT MOVE WE KNOW THAT IS A TRANSMISSION PROBLEM, NOW THIS! PLEASE HELP US NOW!
WHILE DRIVING A MESSAGE CAME UP ON THE DASH "SERVICE SHIFTER" WHILE DRIVING IN TOWN. THE PRND LIGHTS ARE ALL RED. I COULD NOT GET THE MESSAGE TO GO AWAY.
WAS DRIVING DOWN THE INTERSTATE AT 70MPH THE ENGINE ABRUPTLY SHUT OFF. THE DASHBOARD READ "SHIFT TO P THEN DESIRED GEAR". THIS HAS ALSO HAPPENED WHEN COMING TO A STOP. ATTEMPTING TO RESTART THE ENGINE CAUSES THE STARTER TO RUN FOR ABOUT 45 SECONDS AND THEN THE ENGINE WILL SLOWLY SPUTTER TO LIFE. THIS VEHICLE IS UNSAFE AND THERE ARE A MASSIVE AMOUNT OF COMPLAINTS ABOUT THIS SPANNING BACK OVER 4 YEARS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED PERSISTENTLY. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518, (770) 945-0839) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE WIRING HARNESS AND THE HARNESS AND BEZEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 48,118.
SERVICE SHIFTER MESSAGE APPEARS ON DASHBOARD. TOOK CAR TO JEEP DEALER FOR SERVICE. ADVISES THERE IS A SERVICE BULLETIN OUT ON THIS ISSUE BUT NO RECALL YET. TSB 08-054-18 REV A ISSUED SEPT 2018. REMEDY IS TO REPLACE THE SHIFTER BEZEL DISPLAY AND SHIFTER WIRING HARNESS. DEALER ADVISED THAT THIS WOULD NOT BE COVERED UNDER THE 5 YEAR POWERTRAIN WARRANTY. THEY SAID THE SHIFTER IS NOT PART OF THE POWERTRAIN ? MY CAR IS 4 YEARS OLD AND THE BUMPER TO BUMPER ENDED AT 3 YEARS. THEY EXPECT ME TO PAY FOR THESE REPAIRS MYSELF. CAR ONLY HAS 39,000 MILES ON IT. HOW CAN THIS NOT BE PART OF THE POWERTRAIN ? IT CONTROLS THE TRANSMISSION. REPAIR COST APPROX $530.00 DEALER STILL HAS MY CAR. THEY ADVISE PARTS ARE ON BACK ORDER AND IT WOULD BE 3 WEEKS BEFORE THEY CAME IN. THEY ADVISE CAR IS NOT SAFE TO DRIVE AND I WOULD NEED TO RENT A CAR. FOR 3 WEEKS+. THIS WOULD COST ME SEVERAL HUNDRED DOLLARS. I HAVE READ THIS IS A COMMON ISSUE WITH JEEP CHEROKEES FROM 2014 TO 2018 WITH THE 9 SPEED AUTOMATIC TRANSMISSION. MANY PEOPLE HAVE ALREADY FILED COMPLAINTS WITH NTSB AND ARE WANTING A RECALL ISSUED. PLEASE INVESTIGATE THIS AND ISSUE RECALL. ALSO PLEASE INVESTIGATE HOW FCA (FIAT CHRYSLER) CAN CLASSIFY THE SHIFTER AS NOT BEING PART OF THE POWERTRAIN. THAT IS A REAL STRETCH SO THEY DON'T HAVE TO PAY FOR THE WORK ON CARS OVER 3 YEARS OLD. THANK YOU,. *TR
I HAVE THE SERVICE SHIFTER LIGHT COMING ON REGULARLY. IT STARTED THIS SPRING AND HAS CONTINUED TO GET WORSE. I HAVE CONTACTED JEEP AND THEY WON'T ANSWER ANY QUESTIONS FOR ME. THEY SIMPLY SAY TO TAKE IT TO THE DEALERSHIP. I HAVE READ A LOT OF FORUMS AND SEE THAT DEALERSHIPS DON'T KNOW HOW TO FIX THE ISSUE, THEY SIMPLY REPLACE PARTS UNTIL THE ISSUE GOES AWAY. THE PROBLEM THEN COMES BACK ON AGAIN SEVERAL MONTHS LATER. ONE INSTANCE THEY CHANGED THE SAME PARTS THREE TIMES. WHEN IS JEEP GOING TO STEP UP AND OWN THE PROBLEM? RIDICULOUS THAT A COMPANY WON'T STAND BEHIND A $35,000 VEHICLE.
I WAS DRIVING ON THE INTERSTATE BETWEEN 60 AND 80 PMH AND OUT OF NOWHERE THE SERVICE SHIFTER POPPED UP ON THE DASHBOARD SCREEN AND THEN ALL THE LIGHTS ON THE SHIFTER LIT UP RED ( LIKE A CHRISTMAS TREE) AND I LOSE COMPLETE FUNCTION OF THE SHIFTER ALL TOGETHER. THIS HAS HAPPENED 8 TIMES IN THE 15 MONTHS I HAVE OWNED THIS VEHICLE.
THE VEHICLE (2015 JEEP CHEROKEE LIMITED) SELF ACCELERATED WHILE IN A PARKING LOT AND NEARLY CAUSED AN ACCIDENT. IN ADDITION, AT TIMES THE VEHICLE HAS A PROBLEM SHIFTING WHEN ACCELERATING (SLUGGISH/HESITANT) AROUND 30-40 MPH AND THEN ABRUPTLY DROPS INTO GEAR, JARRING THE VEHICLE WHILE IN MOTION. AT TIMES, WHILE ACCELERATING, THE TRANSMISSION SEEMS TO DELAY AND THEN ABRUPTLY DROPS INTO GEAR. WE DO NOT FEEL SAFE IN THIS JEEP AFTER THE THE SUDDEN UNINTENDED ACCELERATION. WE HAVE BROUGHT THE VEHICLE INTO THE JEEP DEALERSHIP FOR INSPECTION MULTIPLE TIMES TO CHECK THE SLUGGISH/HESITANT/HARD GEAR SHIFTING AND ALL THAT I AM TOLD IS THAT THEY CANNOT REPLICATE THE PROBLEM. I SHARED WITH THE DEALERSHIP THAT THIS ISSUE ONLY HAPPENS FROM TIME TO TIME AND IT IS UNLIKELY A MECHANIC DRIVING THE CAR FOR 10-15 MINS WILL BE LUCKILY ENOUGH TO EXPERIENCE THIS ODDITY, WHICH IS EXACTLY WHAT HAPPENED. SO BASICALLY I AM BEING TOLD THERE IS NOTHING WRONG WITH THE VEHICLE, AS FAR AS THEY CAN TELL. THEY DID UPDATE THE SHAREWARE, BUT THE ISSUE CONTINUES AND WITH THE SUDDEN ACCELERATION, THE SAFETY OF MY FAMILY IS MY MAIN CONCERN.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE SHIFTER INDICATOR AND ALL THE INDICATORS ON THE SHIFTER ILLUMINATED AND REMAINED LIT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GATEWAY CHRYSLER JEEP (409-233-7839, 4103 INTERSTATE 10 E ORANGE, TX 77630) WHERE IT WAS DIAGNOSED THAT THE SHIFTER AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE SHIFTER WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED GEARS IMPROPERLY. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING AND EXPERIENCED HARD SHIFTING INTO GEAR. THE VEHICLE WAS TAKEN TO LEWIS CHRYSLER DODGE JEEP RAM (3311 N COLLEGE AVE, FAYETTEVILLE, AR 72703, (833) 551-7843) WHERE IT WAS DIAGNOSED THAT THE PCM SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 36,000.
ON ROUTE 80 VEHICLE DWNSHIFTED, POWER STEERING AND BRAKES AFFECTED. MILEAGE 9604 JULY 2, 2019. VEHICLE TOWED. AUGUST 30, 3019 IT HAPPENED AGAIN BUT WAS LESS THAN 1 MILE AWAY, DROVE IT THERE PICKED UP VEHICLE ON 9-11-2019. MILEAGE 9817. DROVE IT 30 MILES AND CAME HOME. 7 HOURS LATER., SAME ISSUE AND WAS ONLY 2 BLOCKS FROM MY HOUSE. VEHICLE TOWED AGAIN STATING SERVICE ANTI LOCK BRAKES SERVICE TRANSMISSION, CHANGE OIL, SERVICE PARKING BRAKE, 4WD UNAVAILABLE, CHECK ENGINE LIGHT, ANTI SKID LIGHT ON WOULD NOT SHUT OFF. STEERING, TRANSMISSION AND BRAKES AFFECTED. THIS VEHICLE IS NOT SAFE. SAME ISSUE IN ALL 3 INSTANCES, SO THEY ARE OBVIOUSLY NOT CORRECTING THE PROBLEM. THERE SHOULD AT LEAST HAVE RECALLS ON THESE VEHICLES. SERVICE RECORDS ARE ATTACHED.
APRIL, 2019: EVERY THING ON THE DASH LIT UP. CAR STARTED TO ROLL AND WE HAD TO JUMP OUT OF THE CAR TO STOP IT. IT WOULDN'T GO INTO PARK, BUT PARKING BRAKE WORKED FOR A WHILE. CAR WOULDN'T TURN OFF, LOCKS WOULDN'T WORK. NOTHING WORKED. TOWED TO DEALER WITH JEEP ON THE WHOLE WAY. A 18 MONTH OLD CHILD WAS WITH US. DANGEROUS. REPAIR DID A TCM FIX AND SAID THIS WAS A CATASTROPHIC EVENT THAT WOULD NOT HAPPEN AGAIN. OCTOBER 2, 2019. PUSHED THE START BUTTON ' CAR STARTED BUT COULDN'T PUSH DOWN ON BRAKE. COULDN'T MOVE OUT OF PARK. WOULD TURN IT OFF AND IT WOULD TURN RIGHT BACK ON. HAD IT TOWED TO DEALER - HAVE NOT HEARD BACK. IN ADDITION HAVE HAD TRANSMISSION ISSUES FOR LAST TWO YEARS. CAR LURCHES WHEN GOING AROUND 30 MPH, STALLS A BIT WHEN JUST STARTING OUT DRIVING FROM A STOPPED POSITION
VEHICLE HAS A MIND OF IT'S OWN WHEN IN GEAR. WHEN TRYING BACK OUT OF PLACES IT JERKS UNCONTROLLABLY. ITS ALSO DOES THIS WHEN WAITING IDLE AT A STOP SIGN OR LIGHT. IT WILL JERK FORWARD AS SOON AS YOU LET OFF THE BRAKE AND OTHER TIMES IT WON'T GO AT ALL WHEN ACCELERATING. 3 TIMES NOW IT HAS JUST COMPLETELY SHUT ITSELF OFF WHEN I'M GEAR FOR NO APPARENT REASONS AT ALL. I TRY NOW NOT TO DRIVE IT ALL BECAUSE IT'S NOT SAFE. I'VE KEPT IT UP TO DATE ON ALL THE COMPUTER UPDATES THROUGH A CERTIFIED JEEP DEALERSHIP INCLUDING ALL THE OIL CHANGES AND REQUIRED MAINTENANCE. THE DEALERSHIP SAYS IT HAS TO DO WITH THE TRANSMISSION BUT CAN OFFER NO TRUE FIX THROUGH JEEP.
TRANSMISSION IS DROPPING TO NEUTRAL WHILE DRIVING. THIS HAS STARTED TO HAPPEN MULTIPLE TIMES AND IT IS BECOMING A CONCERN.
FOR THE LAST FEW MONTHS, MY JEEP JUMPS AHEAD AT RED LIGHT OR WHEN YOU PUT IT IN DRIVE. ITS LIKE SOMEONE ELSE IS STEPPING ON THE GAS PEDAL. SOMETIMES IT DELAYS TO LAUNCH, WHEN YOU STEP ON THE GAS IT TAKES 10 OR 15 SECONDS. AND MOST IMPORTANTLY, THE COMPUTER DISENGAGES THE TRANSMISSION AND THE ENGINE WILL ONLY IDLE IN DRIVE, CARS FOLLOWING G ARE FORCED TO DRIVE AROUND THE VEHICLE. I WAS TOLD BY JEEP TODAY, MY VIN NUMBER IS NOT IN THE VIN ASSOCIATED MASS RECALL FOR THE TRANSMISSION ISSUE AND I HAVE FOUND, HUNDREDS OF THE SAME ISSUES ON 2014 AND 2015 9 SPEED TRANSMISSIONS. THE VEHICLE IS NOT SAFE AND IS A HAZARD TO OTHER MOTORIST, DUE TO JEEPS DESIGN ISSUE AND LACK OF OWNERSHIP AND RESPONSIBILITY. MY JEEP HAS 62,048 MILES ON IT.
WHEN I AM STOPPED AND I PRESS THE GAS TO ACCELERATE, IT TAKES A FEW SECONDS FOR MY JEEP TO GO. THIS DOES NOT HAPPEN ALL THE TIME, BUT DOES HAPPEN OFTEN. IT IS FRUSTRATING!!
2015 JEEP CHEROKEE LATITUDE 4 WHEEL DRIVE. IT IS UNDER WARRANTY FOR TRANSMISSION, ETC. USING OIL, ( EVAPORATES?) AND IS A KNOWN ISSUE WITH THIS MAKE MODEL AND YEAR. CALLED JEEP AND WAS ADVISED TO GET IT INTO SERVICE IMMEDIATELY DUE TO KNOWN ISSUES, BUT THEY WOULD NOT ALLOW ME TO MAKE A COMPLAINT. JEEP HAS BEEN TRYING TO STALL OUT WHILE DRIVING, AT STOPS, HARD SHIFTS, BRAKE COMES ON AUTOMATICALLY, COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING, AND OIL HAS SOMEHOW DISAPPEARED FROM IT, BUT NO LEAKS.
SERVICE SHIFTER WARNINGS ON & COMPUTER SHUTDOWN WHILE DRIVING, BEEN HAPPENING OFF & ON SINCE I BOUGHT IN JANUARY 2015 NOW WONT STOP AND CANT GET SERVICE UNTIL OCTOBER 10TH.
THE TRANSMISSION IN OUR VEHICLE ACTS LIKE IT UNEXPECTEDLY GOES INTO NEUTRAL. WHEN THE VEHICLE SLOWS DOWN AT A RED LIGHT OR DUE TO STOPPED TRAFFIC, BUT DOES NOT COME TO A COMPLETE STOP, THEN WE ATTEMPT TO ACCELERATE AGAIN IT ACTS LIKE NEUTRAL FOR APPROX. 3 SECONDS THEN SUDDENLY SLAMS ABRUPTLY INTO GEAR. IF THE VEHICLE COMES TO A COMPLETE STOP IT SEEMS OK. THE VEHICLE TRANSMISSION SEEMS TO RESET TO 1ST GEAR APPROPRIATELY. I AM CONCERNED BECAUSE IT IS A SAFETY ISSUE PLUS THE SLAMMING INTO GEAR CANNOT BE GOOD FOR THE TRANSMISSION. THIS PROBLEM HAPPENS REPEATEDLY AND CONSISTENTLY DURING THE ABOVE DESCRIBED CONDITION. I HAVE CONTACTED FCA AND SO FAR I AM NOT SATISFIED WITH THEIR RESPONSE. A VEHICLE SHOULD NOT HAVE TO HAVE A CEL ON OR A COMPLETELY DAMAGED TRANSMISSION FOR THEM TO ACT APPROPRIATELY TO REPAIR AN OBVIOUS PROBLEM.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR CAR GETS STUCK IN NEUTRAL FOR ABOUT 5-10 BEFOR I CAN SWITCH TO OTHER GEAR BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN A REMOTE LOCATION OR IN TRAFFIC AND CAUSE AN ACCIDENT.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN TRAFFIC AND CAUSE AN ACCIDENT.
WHILE DRIVING ON THE EXPRESSWAY, I RECEIVED AN ERROR MESSAGE SAYING SERVICE SHIFTER AND ALL THE LIGHTS ON THE GEAR SHIFT TURNED RED. I PULLED OVER, PARKED THE CAR, AND TURNED THE CAR OFF. AFTER A FEW MINUTES, I RESTARTED THE VEHICLE AND THE MESSAGE AND THE LIGHTS HAD CLEARED AND WERE OFF. HOWEVER, AFTER DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR VEHICLE. AFFECTING JEEPS YEARS 2015 AND BEYOND. MANY OTHER OWNERS STATED THAT WE SHOULD ALL REPORT THIS ISSUE TO SEE WHAT CAN BE DONE, SINCE MANY STATED THAT EVEN AFTER GETTING IT FIXED, IT REMAINS TO BE A PROBLEM. I'VE ONLY HAD THIS CAR FOR ABOUT 4 MTHS AND IT HAD LESS THAN 50K, ON IT WHEN I GOT IT. I DEFINITELY DON'T WANT TO HAVE MAJOR CAR ISSUES THIS EARLY ON.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN TRAFFIC AND CAUSE AN ACCIDENT.
DRIVING ON HIGHWAY AND "SERVICE SHIFTER" MESSAGE APPEARS ON DISPLAY + PRND LIGHTS ALL CAME ON AT THE GEARSHIFT. MESSAGE WILL NOT GO AWAY AND REMAINS ON ENTIRE TIME I WAS DRIVING. HAD SIMILAR ISSUE 2X COUPLE YEARS AGO???
"SERVICE SHIFTER" MESSAGE CAME ON SCREEN AND ALL GEARS (PRDN) LIGHT UP RED. VEHICLE SLOWED DOWN TO A COMPLETE STOP IN MIDDLE OF TWO WAY TRAFFIC. THEN, ANOTHER MESSAGE APPEARED "TO SHIFT VEHICLE MUST BE STOPPED" AND ENGINE CUT OFF AFTER CAN NO LONGER ACCELERATE. HAVE TO TURN OFF ENGINE AND TURN IT BACK ON BY REMOVING KEY COMPLETELY FROM IGNITION AND STARTING IT AGAIN. VERY SCARY. THIS HAS HAPPENED MULTIPLE TIMES. FIRST TIME, IT WAS INSIDE OF A PARKING LOT DRIVING IN CIRCLES LOOKING FOR A PARKING SPOT. SECOND TIME WHILE TURNING LEFT AT A TWO WAY INTERSECTION...CAR STOPPED MIDWAY INTO ONCOMING TRAFFIC, THIRD TIME WAS ALSO TURNING LEFT (COINCIDENTAL) AFTER CROSSING OVER INTO ONCOMING TRAFFIC AND SAFELY REACHED THE STREET I WAS TURNING INTO, BUT VEHICLE SLOWED DOWN COMPLETELY IN TRANSIT TO SAID STREET AND COULD NOT ACCELERATE ANYMORE...WAS GOING AT A BASE SPEED OF MAYBE 3-5 MPH. TOOK IT TO DEALERSHIP FIRST TIME AND THEY SAID IT WAS A SYSTEM UPDATE ISSUE. IT WAS NOT BECAUSE ISSUE OCCURED AGAIN. CAR IS IN SHOP AGAIN NOW AND THEY SAID HAVE TO REPLACE PRNDL SWITCH. NOT SURE WHAT THAT IS. I SAW A RECALL DONE FOR A VERY SIMILAR ISSUE ON THE 2014-2015 JEEP CHEROKEE, RECALL CODE IS CHRYSLER S55. BUT DEALER SAID MY CAR IS NOT A PART OF THAT RECALL. PLEASE RESEARCH ISSUE. I HAVE COME ACROSS 30+ FORUMS ONLINE WHERE 2015 JEEP CHEROKEES ARE EXPERIENCING THIS SAME "SERVICE SHIFTER" ISSUE. THERE HAS TO BE A RECALL DONE. I HAVE A VIDEO OF ISSUE. PLEASE REACH OUT TO ME FOR MORE INFO.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR. HAPPED THE FIRST TIME WHILE DRIVING AND DASH LIGHTS BEGAN BLINKING. STOPPED AND PUT CAR INTO PARK AND TURNED OFF AND TURNED BACK ON AND IT SEEMED OK. STARTED GIVING ERROR AGAIN TODAY AND NOW WILL NOT GO INTO GEAR. NOTHING HAS HAPPENED TO CAUSE THIS.
SERVICE SHIFTER LIGHT WOULD APPEAR, THIS WOULD CAUSE ALL THE LIGHTS ON MY GEAR SHIFT TO LIGHT UP RED AS IF MY JEEP DID NOT KNOW WHAT GEAR IT SHOULD BE IN. THIS MAINLY HAPPENED WHEN GOING AROUND A CURVE. I WOULD HAVE TO PULL OVER AND CUT THE VEHICLE OFF TO MAKE THIS RESET. AFTER REVIEWING HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE ONLINE, I IMMEDIATELY HAD THIS ADDRESSED AT THE JEEP DEALERSHIP. THEY WERE ABLE TO FIX THE PROBLEM FOR ME WHICH WAS NOT A COST FRIENDLY REPAIR. THE WIRING-SHIFTER JUMPER AND BEZEL KIT-SHIFTER HAD TO BE REPLACED. CONSIDERING THIS IS AN ISSUES WITH THOUSANDS OF VEHICLES IT WOULD BE GREAT TO SEE A RECALL SO THAT PEOPLE FEEL SAFE WHILE DRIVING.
'SERVICE SHIFTER' REPEATEDLY APPEARS ON DASHBOARD, WITH ALL THE LIGHTS ON THE SHIFTER ILLUMINATED. HAVE HAD IT 'FIXED' NUMEROUS TIMES. GOES AWAY TEMPORARILY IF THE CAR IS SHUT OFF, BUT ALWAYS SEEMS TO COME BACK WHILE DRIVING. HAS APPEARED TWICE IN THE LAST MONTH, AND AT LEAST THREE OTHER TIMES IN THE TWO YEARS I HAVE HAD THE VEHICLE.
MY 2015 JEEP LATITUDE IS GOING ON IT'S 3RD A C BLOWER MOTOR AND THIS WILL BE WITHIN 2 YEARS AND 3 MONTHS. I HAVE DONE MY DUE DILIGENCE AS A CONSUMER AND THERE IS NO RECORD THAT THIS PART SHOULD BE FAULTY THIS QUICKLY NOR THIS FREQUENTLY. I WAS INSTRUCTED TO REPLACE IT WITH OUT REFERRAL TO THE POTENTIAL OF RELATED PARTS GOING BAD (EX. RESISTOR WHICH WOULD HELP REGULATE THE BLOWER MOTOR. IF IN FACT THE PART IN QUESTION ACTUALLY DOES NEED TO BE REPLACED I AM REQUESTING A REVIEW OF THIS PART ON THE YEAR, MAKE AND MODEL. THIS IS NORMALLY A LIFECYCLE PART AND SHOULD NOT BE FAULTY THIS SOON.
AS I AM DRIVING MY CAR STAHL'S AND EVERYTHING SHUTS OFF. THIS TYPICALLY HAPPENS AS I AM MAKING A TURN. THIS TYPICALLY HAPPENS AS I GET CLOSER TO THE DATE OF MY NEXT OIL CHANGE. THE CAR SHUTS OFF COMPLETELY AND I MUST COAST TO A STOP. AFTER WAITING ABOUT A MINUTE I CAN RESTART THE ENGINE. THIS IS A VERY DANGEROUS SITUATION AS I AM TYPICALLY TURNING TO CROSS TRAFFIC.
HELLO, IM SECOND OWNER WHO GOT THIS SUV 2 MONTHS AGO, 50000 MILES AND YESTERDAY WHILE I DRIVING START FEEL THE TRANSMISSION DONT DOING RIGHT, ALSO WHEN I STOP ON THE CORNERS THE CAR MADE ONE MORE MOVE LIKE SOMEONE HIT ME FROM BEHIND. FINALLY SOMETHING ON THE LCD DASH TOLD ME SOMETHING LIKE "CHECK AND RESTART THE TRANSMISSION AND SOME LIGHT WENT OFF, AND IN THE GEAR START BLINKING ON D. I WAS ON 101 GOLETA, CALIORNIA.
SERVICE SHIFTER WARNING COMES ON AT LEAST THREE TIMES A WEEK. ALL TRANSMISSION MODULES LIGHT UP IN RED WHILE VEHICLE IS MOVING R, N, D, ETC. MANY TIMES IF YOU STOP AND TURN VEHICLE OFF, TAKE THE KEY OUT & RESTART, IT WILL GO OFF JUST TO COME BACK ON A FEW MINUTES LATER. THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AT 70MPH. PRIMARILY COMES ON WHILE VEHICLE IS IN MOTION. IF IT EVER DECIDES TO PUT ITSELF IN PARK OR NEUTRAL WHILE ON THE HIGHWAY THIS WILL CAUSE A MAJOR ACCIDENT. DEALERSHIP HAS DONE TWO RESETS AND SYSTEM/COMPUTER UPDATES.
ON JUNE 24, 2019 MY 2015 JEEP TRAILHAWK LOST POWER WAS AFTER IT WAS DRIVEN FOR 30 MINS AND PARKED FOR 30 MINS IN THE MORNING. THE BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY AND THE TRANSMISSION LIGHT REMAINED ON. I WAS ADVISED BY THE DEALERSHIP TO HAVE THE 'CODES' CLEARED. I DID AND THE LIGHT WAS GONE. ON AUGUST 5, 2019 THE TRANSMISSION WARNING LIGHT WAS ON AGAIN. THE DEALERSHIP STATED IT WAS SAFE TO DRIVE AND I MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED ON AUGUST 27, 2019. ON AUGUST 4, 2019, I WAS DRIVING UP A DIRT MOUNTAIN ROAD, 4WHEEL LOW, AND I LOST POWER AND THE RPM WERE OVER 4.5 AT LESS THAN 10 MILES PER HOUR. WE TURNED AROUND AND GOT TO A SAFE LOCATION TO PARK THE CAR. THE NEXT DAY, THE CAR WAS OPERATIONAL. ON AUGUST 22, 2019, I WAS MOVING SLOWLY IN TRAFFIC AND AS THE TRAFFIC BECAME LIGHTER AND I WENT TO INCREASE MY SPEED, I LOST POWER AGAIN. RPM WERE ABOVE 4.5 AT 20 MILES, I DID NOT HAVE THE VEHICLE 4 WHEEL LOW. I WAS ADJACENT TO THE DEALERSHIP AND TOOK IT DIRECTLY THERE. THIS HAS HAPPENED ONCE BEFORE, AUGUST 23, 2017, THE DEALERSHIP REPLACED THE TRANSMISSION. THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN A REMOTE LOCATION OR IN TRAFFIC AND CAUSE AN ACCIDENT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. TWO DAYS AFTER THE FAILURE, THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR SELECTOR LIGHTS ILLUMINATED RED. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE KEY FOB NEEDED TO BE REPLACED TWICE. THE VEHICLE WAS TAKEN TO GRIFFIS MOTORS, INC. (1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244). THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE THERMOSTAT MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
TRANSMISSION PROBLEMS-ROUGH SHIFTS, STICKS IN GEAR, WARNING LIGHTS "SERVICE TRANSMISSION" 4WD NOT AVAILABLE, SERVICE PARKING BRAKE ALL COME ON. DEALER HAS UPDATED SOFTWARE AND IT STILL IS NOT FIXED
I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE.
CAR HAS BEEN STUTTER STARTING. ONCE IT FINALLY STARTS I GET AN ERROR CODE THAT SAYS SERVICE PARK BREAKS SERVICE TRANSMISSION. THEN WHEN PUTTING JEEP INTO GEAR THE TRANSMISSION WILL SHIFT HARD AND YOU CAN FEEL THE CAR JERK AND HEAR A CLUNKING SOUND. ONCE YOU STOP AND TURN THE CAR OFF AND BACK ON A COUPLE OF TIMES THE ERROR MESSAGES WILL GO AWAY AND JEEP WILL DRIVE NORMALLY. TWO DAYS AGO JEEP HAD BEEN DRIVING NORMAL. I STOPPED TO GET GAS. AFTER FILLING MY TANK I RETURNED TO THE CAR TO START IT AND THE CAR WOULD NOT START AFTER INSERTING AND TURNING THE KEY I WOULD NOT GET A CLICK OR NOTHING. I ALSO HAD NO LIGHTS, NOT ON THE DASH OR OUT SIDE OF THE CAR. AFTER TRYING TO JUMP START THE CAR UNSUCCESSFULLY I ENDED UP HAVING THE CAR TOWED HOME. ONCE HOME THE BATTERY WAS REMOVED AND TAKEN TO BE TESTED. I WAS TOLD THE BATTERY WAS BAD SO I REPLACED THE BATTERY AND JEEP STARTED UP FINE HOWEVER AFTER STARTING I RECEIVED THE ERROR MESSAGE SERVICE PARK BREAK AND JEEP AGAIN WOULD SHIFT REALLY HARD. ERROR MESSAGE WENT AWAY JEEP STARTED RO DRIVE FINE. DROVE TO THE DOCTOR AND WHEN I PULLED INTO PARKING SPACE JEEP GOT STUCK IN NEUTRAL. FINALLY GOT THE JEEP TO GO INTO GEAR AND WENT TO DRIVE BACK HOME AND JEEP WOULD NOT SHIFT RIGHT AND AGAIN JUMPED INTO NEUTRAL WHERE IT GOT STUCK. FINALLY GOT HOME AND PARKED JEEP WAITING TO GET IT INTO THE DEALER NOW. JEEP HAS 95000 MILES ON IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE HAD DIFFICULTY SHIFTING INTO THE NEXT GEAR AND THE RPMS SUDDENLY INCREASED. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT AND THE COOLANT BURNED OFF ALTHOUGH THERE WERE NO VISIBLE LEAKS. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE OVERHEATING INDICATOR NOTIFIED THE DRIVER TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB MOORE CHRYSLER RAM DODGE JEEP (4627 S MEMORIAL DR, TULSA, OK 74145, 918-663-6343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.
"SHIFTER NEED SERVICE" WARNING MESSAGE. THIS PROBLEM HAS BEEN WIDELY NOTED ON GOOGLE AS A PROBLEM WITH THIS VEHICLE. WARNING LIGHT COMES ON, ALL POSITION LIGHTS ON SHIFTER COMES ON. SOMETIMES VEHICLE WILL STALL. USUALLY WHEN VEHICLE IS TURNED OFF AND RESTARTED, THERE IS NO MORE PROBLEM. IT WILL RECUR AT IRREGULAR INTERVALS. MY DEALER DOESN'T SEEM TO KNOW WHAT THE PROBLEM IS, BUT SOME APPARENTLY REPLACE SHIFTERS AND/OR ITS WIRING AND WIRING HARNESSES, AND PROBLEM STILL PERSISTS. IT HAS LED TO MY VEHICLE JUST TURNING OFF OR SHUTTING DOWN AT DANGEROUS TIMES SUCH IN HEAVY TRAFFIC WITH DIFFICULT RESTART. THIS USUALLY OCCURS WHEN DRIVING THE VEHICLE, SOMETIMES WHILE OR AFTER MAKING A TURN. VAN BE ON RESIDENTIAL STREETS OT WORSE THE HIGHWAY WITH NO WARNING OTHER THAN THE MESSAGE.
POWER TRAIN/ENGINE RECALL. I BROUGHT MY VEHICLE TO THE DEALERSHIP TO LET THEM KNOW MY VEHICLE ACCELERATED WHEN I APPLIED MY BRAKES AND IT DOES THIS ALL THE TIME. THEY SAID IT WAS SOME MODULE THAT NEEDED TO BE ADJUSTED OR UPDATED AND THE PROBLEM WAS NOT FIXED. THE PROBLEM IS NOT FIXED AND IT JUST THE OTHER NIGHT WHILE DRIVING DOWN THE ROAD I APPLIED MY BRAKES BECAUSE A CAR PULLED OUT IN FRONT OF ME AND THE JEEP LUNGED FORWARD THEN SLOWED DOWN. THIS IS AN ONGOING ISSUE AMONGST OTHERS WITH JEEP CHEROKEES BECAUSE I HAVE ASKED MY NEIGHBOR AND OTHERS IVE MET WITH JEEP CHEROKEE'S AND THEY HAVE ALL MENTIONED THIS HAPPENS TO THEM AS WELL. IT IS IN THE JEEP FORUMS, WHY IS THIS ISSUE NOT FIXED, TO BE HONEST I DON'T FEEL SAFE DRIVING MY VEHICLE. I'M IN THE MILITARY AND HAVE TO DRIVE OVER 60 MILES PER DAY TO AND FROM WORK AND THIS IS UNACCEPTABLE. IT HAPPENS PRETTY MUCH EVERY TIME I DRIVE THE VEHICLE.
I WAS DRIVING ON INTERSTATE AND STEPPED ON BRAKES BECAUSE CARS WERE SLOWING DOWN WHEN I BEGAN TO BRAKE THE ENGINE SHUT OFF. MESSAGE SAID SHIFT TO PARK AND START ENGINE. CARS WERE HONKING. I DID WHAT IT READ AND IT TOOK SECONDS BUT TURNED BACK ON. IT TOOK SOME EXPLAINING TO THE DEALERSHIP AFTER MY PERSONAL RESEARCH IN WAITING ROOM FOR 4 HOURS. THEY FOUND THE CODES?? IT HAPPENED AGAIN BUT MORE SERIOUSLY ON A TOAD WITH TRAFFIC MOVING I STEPPED ON BRAKES TO MAKE A LEFT TURN BUT IT TURNED OFF! CARS SLAMMED ON THEIR BRAKES. I DID WHAT MESSAGE SAID IT TOOK LONGER THIS TIME. I PULLED INTO A PARKING LOT AND IT TURNED OFF AGAIN WHEN I STEPPED ON BRAKES TO PARK. I CAN'T GET A DEALERSHIP TO HELP ME?? TOMORROW I'M GOING BACK TO THE ORIGINAL SERVICE DEPARTMENT THAT FOUND THE CODES IN JANUARY. THIS IS SCARY.
THE VEHICLE LUNGES FORWARD WHEN COMING TO A STOP ON A DOWNHILL SITUATION. IT BECOMES DIFFICULT NOT TO HIT STOPPED VEHICLES AT THE BOTTOM OF A HILL AT RED LIGHTS. THE CRUISE CONTROL DOES NOT ALWAYS DISENGAGE WHEN I HIT THE BRAKES, I HAVE HAD TO TAKE EVASIVE ACTION SEVERAL TIMES. CONTACTED DEALER, MAD APPOINTMENT FOR A SCAN.
MY AUTOMATIC REAR HATCH STOPPED WORKING AFTER A SMALL AMOUNT OF WATER FROM A COOLER LEAKED IN MY "TRUNK". I CHECKED THE FUSE FOR THE HATCH AND IT BLEW, I SWAPPED IT OUT AND SMOKE BEGAN TO POUR FROM THE REAR OF MY JEEP (THE TRUNK) THEN A FIRE ERUPTED, SEVERELY DAMAGING MY CHEROKEE. THE JEEP WAS IN MY DRIVEWAY AND DUE TO THE FIRE BEING NEAR THE GAS TANK I HAD TO DRIVE IT TO THE STREET OUT OF FEAR IT WOULD HURT MY FAMILY. THERE IS A RECALL RE: THE HATCH MOTOR MODULE GETTING WET AND CAUSING A FIRE WHICH I HAD PERFORMED IN 2016. THIS PART IS FAULTY AND ALMOST HARMED ME/FAMILY AND NOW I AM OUT MY DEDUCTIBLE AND CAR RENTAL COSTS. NO ONE FROM CHRYSLER OR JEEP WILL CALL ME BACK.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, DECELERATED, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DECELERATED AND ACCELERATED MULTIPLE TIMES. AFTER A WHILE, THE TRANSMISSION REMAINED STUCK IN DRIVE AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, "SERVICE TRANSMISSION", "SERVICE ABS", AND "SERVICE SHIFTER" WERE DISPLAYED. THE CONTACT DROVE THE VEHICLE TO GULF COAST CHRYSLER JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNKNOWN.
MY CAR HAS BEEN "JUMPY". AS I AM IDLING AT A STOPLIGHT OR STREET SIGN, THE CAR WILL LUNGE FORWARD TO WHERE IT ALMOST FEELS LIKE I AM BEING HIT FROM BEHIND. THE CHECK ENGINE LIGHT HAS NOT BEEN ON SO I DID NOT THINK MUCH OF IT. I WAS DRIVING YESTERDAY, ALL OF A SUDDEN 'SERVICE TRANSMISSION' FLASHED ON MY SCREEN AS I WAS MERGING ONTO A HIGHWAY. I WAS GOING ABOUT 50 MPH AND IT WOULD NOT ACCELERATE AS I WAS PRESSING THE GAS PEDAL. I IMMEDIATELY EXITED. AS I WAS EXITING, I WAS SLOWING DOWN AND THERE WAS A CAR IN FRONT OF ME BUT MY CAR STILL LUNGED FORWARD. I PULLED OVER. I PUT THE CAR IN PARK AND TURNED THE CAR OFF. WAITED A FEW MINUTES AND TURNED THE CAR ON, AS I SHIFTED INTO DRIVE, THE CAR JUMPED FORWARD AS I WAS STILL HOLDING THE BREAKS.SERIOUSLY LUCKY TO NOT HAVE HIT THE CAR IN FRONT OF ME.. I KNEW SOMETHING WAS WRONG, I DROVE HOME AND PARKED IT AND IMMEDIATELY TOOK IT TO BE SERVICED THIS MORNING AT A DEALERSHIP. THEY CALLED AND SAID THAT THEIR DIAGNOSTIC COMPUTER WAS UNABLE TO COMMUNICATE WITH THE TRANSMISSION TO DETECT THE PROBLEM BUT THE TECH ASSERTED THAT IT IS A TRANSMISSION ISSUE AND THAT THEY WILL BE HAVING TO RUN MORE DIAGNOSTIC AND LIKELY REPLACE THE TRANSMISSION.
IT JUMP WHILE DRIVING AND GEARS GET STUCK. AND STEREO TURNS BLANK FOR SOME PERIOD TIME . TRANSMISSION BEEN HAVING PROBLEMS SINCE DAY I BOUGHT IT
I HAD AN ISSUE WITH THE SERVICE SHIFTER LIGHT COMING ON AT AROUND 15,000 MILES AND IT WAS REPLACED UNDER WARRANTY. FAST FORWARD NOW I AM AT 33,000 MILES AND THE PROBLEM SHOWED UP AGAIN. SERVICE SHIFTER LIGHT COMES ON AND AND THE GEAR LIGHT LIGHT UP RED. YOU EITHER HAVE TO DRIVE LIKE THAT OF TURN OFF THE VEHICLE AND RESTART. IT POPS UP RANDOMLY WITH NO RHYME OR REASON. I CONTACTED THE DEALER AND THEY SAID THEY DON'T HAVE ANY RECALLS ON THE SHIFTER(YES THE SHIFTER HAS TO BE REPLACED) AND THAT I WILL HAVE TO PAY FOR THE REPLACEMENT BECAUSE THE LAST ONE WAS ONLY GOOD FOR A YEAR. I FEEL AFTER READING HOW MANY VEHICLES THIS HAS HAPPENED TO THERE MIGHT BE A FLAW IN THE SHIFTER.
WHILE DRIVING ON A HIGHWAY, A 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME UP ON THE DASHBOARD. AFTER EXITING THE HIGHWAY AND MAKING A TURN, THE VEHICLE WAS LOSING POWER AND BEGAN TO STALL. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WHERE A SOFTWARE UPDATE WAS PERFORMED THAT SEEMED TO FIX THE ISSUE. A COUPLE OF HOURS LATER, WHILE ON THE HIGHWAY THE 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME ON AGAIN; THE VEHICLE BEGAN LOSING POWER AGAIN. I TOOK THE VEHICLE BACK TO A DEALERSHIP WHERE I WAS TOLD THE TRANSMISSION VALVE BODY AND SHIFTER NEEDED TO BE REPLACED. VEHICLE CONTINUES TO LACK POWER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LUG NUTS SWOLE WHILE DRIVING. THE FAILURE PREVENTED THE TIRES FROM BEING CHANGED, IF NEEDED. JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, (513) 752-3447) REPLACED ALL OF THE LUG NUTS THAT WERE NOT SWOLLEN FROM DRIVING USE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE LUG NUTS FROM ONE YEAR TO THE NEXT. THE CONTACT STATED THAT THERE WAS CURRENTLY NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
WHEN SLOWING DOWN TO YIELD OR A ROLL THE VEHICLE EXPERIENCES DELAYED SHIFTING RESULTING IN NO ACCELERATION FOR 2-3 SECONDS FOLLOWED BY A VERY HARD SHIFT RESULTING IN WHEEL SPIN WHICH CAN LEAVE THE VEHICLE IMMOBILE IN THE ROAD FOR ANOTHER 3 SECONDS. ACCORDING TO JEEP SERVICE AND CORPORATE THIS IS "NORMAL" AND DON'T INTEND TO ADDRESS THIS ISSUE.
ON 7/19/19 - ONCE CAR PLACED INTO GEAR, IT BARELY MOVED 5 MPH. LOUD NOISE DURING SHIFT OF GEAR. SERVICE TRANSMISSION LIGHT CAME ON. PLACED CAR IN PARK AND HAD TOWED TO DEALER. DEALER SAID.. THE BATTER WAS LOW. HOWEVER, THE BATTERY WAS LAST REPLACED 7/13/18 (1 YEAR AGO). I HAVEN'T PICKED THE CAR UP YET AS I'M CONCERNED THIS ISN'T THE REAL ISSUE.
ON THE GEAR SHIFT ALL LIGHTS ARE ON AND A WARNING COMES UP ON PANEL SAYING GEAR SHIFT NEEDS SERVICING. TOOK TO DEALER AND THEY DIDN'T NO WHAT IT WAS OR HOW TO FIX. IT WENT OFF WHEN I CUT CAR OFF AND BACK ON BUT NOW IT'S COMING ON ALL THE TIME. IT SCARES ME AND I CAN'T KEEP TAKING TO A DEALER TO CHARGE ME AND IT'S NOT FIXED.PLEASE GET JEEP TO DO A RECALL AND FIX THIS. THIS HAPPENS WHEN IT'S DRIVING
TODAY WHILE DRIVING ON THE HIGHWAY "SERVICE TRANSMISSION" SHOWED UP ON SCREEN. WE STOPPED, TURNED VEHICLE OFF. IT CLEARED WHEN WE RESTARTED BUT REAPPEARED AGAIN. THEN IT WOULD HARDLY ACCELERATE. ONLY 37,000 MILES.
MY 2015 JEEP CHEROKEE LATITUDE HAS A PROBLEM SHIFTING FROM GEAR TO GEAR. THE PROBLEM STARTS BETWEEN 30-45 MILES PER HOUR AND WHEN THE VEHICLE TRIES TO SHIFT GEARS IT HESITATES AND THEN SLAMS INTO THE NEXT GEAR. AT FIRST IT WAS ONLY HAPPENING UPON ACCELERATING BUT NOW IT HAS EVEN STARTED TO CAUSE A PROBLEM WHEN THE VEHICLE DOWNSHIFTS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT WAS INFORMED BY THE WALMART TIRE CENTER THAT THE LUG NUTS WERE DEFECTIVE. THE CONTACT WAS INFORMED THAT A 19 MILLIMETER SOCKET WAS USED ON A NORMAL LUG NUT, BUT IT DID NOT GRASP IT PROPERLY. THE NEXT SIZE UP WAS TOO BIG DUE TO THE DUST ON THE LUG NUTS. THE CONTACT CALLED HILLVIEW MOTORS (LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, (724) 858-4809) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
WHILE DRIVING AT ANY SPEED A 'SERVICE SHIFTER' MESSAGE APPEARS IN THE MESSAGE CENTER AND ALL THE INDICATOR LIGHTS FOR DRIVE PARK REVERSE NEUTRAL LIGHT UP. I HAVE TAKEN THIS PROBLEM TO THE DEALER FOR REPAIR AND IT WAS COVERED UNDER MY WARRANTY BUT SHORTLY AFTER THE REPAIR THE PROBLEM RESURFACED AGAIN, YOU CAN TURN OFF THE CAR AND WHEN YOU RE-STARTED THE ERROR MESSAGE GOES AWAY. BUT THEN IT REAPPEARS AT RANDOM WITH NO RHYME OR REASON.
MY VEHICLE WAS PARKED IN THE GARAGE AND WAS TURNED OFF. I WAS PLACING LAUNDRY IN THE WASHER RIGHT BY THE GARAGE. ALL OF THE SUDDEN THE VEHICLE STARTED. I WOULD NOT HAVE KNOWN IT HAD STARTED IF THE ENGINE HAD NOT BEEN RACING AND I WAS ONLY SEPARATED FROM IT BY THE LAUNDRY ROOM TO GARAGE DOOR. I SUSPECT THE ENGINE STARTED WHEN SOMETHING IN MY POCKET PRESSED ON THE KEY FOB. THIS IS VERY DANGEROUS. IT APPEARS THAT THE KEY FOB ISN'T DESIGNED CORRECTLY, THE KEY ON THE KEY FOB THAT WILL START THE VEHICLE SHOULD BE DEPRESSED SO ITEMS IN ONES POCKETS CAN'T PRESS THE KEY THAT'S USED TO START THE ENGINE. THIS NEEDS TO BE CORRECTED EITHER THROUGH DISABLING THE REMOTE START OR PROVIDING A KEY FOB THAT WON'T ALLOW THIS DANGEROUS CONDITION TO OCCUR. THE VEHICLE WAS STATIONARY TURNED OFF IN MY GARAGE WHEN IT STARTED.
MY TRANSMISSION SHIFTS HARD, DOESN'T SHIFT AND THE ENGINE ROARS AND SOMETIMES SHIFTS UP AND DOWN, TRYING TO FIND THE RIGHT GEAR. WHEN I TAKE IT TO A DEALERSHIP FOR REPAIR THEY TELL ME THEY DID A SOFTWARE UPDATE BUT NEVER FIX THE PROBLEM. THIS TRANSMISSION SHOULD BE RECALLED!
SERVICE SHIFTER ERROR WHEN DRIVING ON THE DASHBOARD WILL BLOCK COMPLETELY ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE THE CRUISE CONTROL WAS ENGAGED. WHILE DRIVING UP HILL AT 55 MPH, THE VEHICLE DID NOT SLOW DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ALEXANDER DODGE CHRYSLER JEEP RAM (6764 US-431, ALBERTVILLE, AL 35950, (256) 891-2277), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.
WHILE DRIVING THE VEHICLE, THE ENGINE WILL DEFAULT TO LIMP MODE DUE TO THE TRANSMISSION. THIS USUALLY HAPPENS WHEN THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES. WHILE DRIVING, I OBSERVED THE TRANSMISSION TEMPERATURE EACH TIME THE CHECK ENGINE LIGHT ILLUMINATED WITH THE WORDS "SERVICE TRANSMISSION", THE ENGINE REDUCES SPEED AND WILL NOT ACCELERATE. THIS FORCES ME TO PULL OVER AND LET THE TRANSMISSION COOL DOWN. ONCE COOLED DOWN, THE JEEP WILL OPERATE NORMALLY UNTIL THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES AGAIN. THE CYCLE REPEATS WHEN THE VEHICLE IS DRIVEN FOR LONGER PERIODS OF TIME. (1 TO 2 HOURS) IT HAPPENS WHEN DRIVING ON THE HIGHWAY MORE OFTEN THAN IN TOWN.
WHEEL HUBS ALL.DEFECTIVE WILL NOT COME.OFF , NO SPARE TIRE WAS INCLUDED WITH PURCHASE DEALER PROMISED FOR 2 HRS TO GET A SPARE TIRE FOR TRUNK OF JEEP , AND NEVER DID JUST EXCUSES , DURING ROUTINE SERVICE UNDER WARRANTY I WAS NOTICED 2 MONTHS AGO ALL WHEN HUBS ARE DEFECTIVE DEALER TUTTLE CLICK JERP IRVINE CA REFUSED TO REPAIR WITHOUT COST DEMANDED $300 TO.REPLACE OTHER TITTLE DEALER IN SAN JUAN SAID IS JUNE 2019, DEALERS JOB TO REPAIR BECAUSE ALL KEEPS HUBS DEFECTIVE 2015.
I WAS JUST DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN, MY CHECK ENGINE LIGHT TURNS ON, AND A MESSAGE POPS UP ON MY DASH THAT SAYS, "SERVICE TRANSMITION." THEN I COULDN'T ACCELERATE AT ALL, EVEN IF I PUSHED DOWN ALL THE WAY ON THE GAS. MY CAR IS LITERALLY AT 60,600 MILES RIGHT NOW, SO OF COURSE THAT JEEPS WARRANTY FOR POWER TRAIN WOULD STOP RIGHT AT THE 60,000 MILE MARK. THIS IS ALSO THE 4TH ISSUE I HAVE HAD WITH THIS JEEP IN 2 YEARS. MOSTLY BEEN ELECTRICAL PROBLEMS. ALSO NOTICED THAT THE PERSON THAT REPORTED AN ISSUE RIGHT BEFORE ME IS HAVING THE SAME PROBLEMS, AND WE ARE BOTH LOCATED IN COLORADO. SOMETHING SEEMS REALLY SKETCHY ON JEEPS END AND I SHOULDN'T KEEP HAVING TO PAY FOR JEEPS ISSUES. JEEP NEEDS TO BE ACCOUNTABLE FOR THIS ISSUE AS IT WILL LEAD TO A LAWSUIT.
IN DRIVE, WHEN I STOP AS IT IS STOPPED WITH BRAKE DEPRESSED AS IT IDLES IT SHIFTS (I'M ASSUMING DOWN SHIFTING) VERY HARD. WHEN IT DOES THAT THE MESSAGE "SERVICE TRANSMISSION" IS SHOWN ON THE CONTROL DISPLAY AND THEN TURNS THE SERVICE ENGINE LIGHT ON. IT STAYS ON FOR AN UNDETERMINED AMOUNT OF TIME EVEN WHEN I SHUT THE JEEP OFF AND TURN IT BACK ON. BUT RANDOMLY THEN AFTER I TURN THE JEEP OFF, WHEN I TURN IT BACK ON THE SERVICE ENGINE LIGHT IS OFF. THAT THEN SINCE THE SERVICE ENGINE LIGHT DOES GO OFF, CAN NOT GET A DIAGNOSTIC DOWN. IT HAS HAPPENED SEVERAL TIMES IN THE NEAR PAST AND THEN IT DID AGAIN TODAY, JULY 12, 2019.
WHEN I START THE VEHICLE IT REVS HIGH AND WHEN I TAKE OFF IT JUMPS/HESITATES. AS I AM DRIVING, THE WARNING BELL WILL "DING" A WARNING AND THE ENGINE JUST CUTS OFF. MESSAGE ON DASH TELLS ME I AM UNABLE TO SHIFT AND MUST PUT CAR IN PARK TO SHIFT. I AM UNABLE TO ACCELERATE OR TURN MY STEERING WHEEL AND AT A COMPLETE STOP. ALSO AS I MAKE A TURN AT A STOP LIGHT, THE WARNING "DING" WILL HAPPEN AND NO MESSAGE IS DISPLAYED ON DASH. THESE PROBLEMS HAVE OCCURRED WHILE THE CAR IS "IN MOTION"! NOT STOPPED!
"SERVICE SHIFTER" NOTIFICATION COMES ON THE DASHBOARD. A SEARCH OF THE WEB FINDS THIS IS A COMMON PROBLEM AND THAT JEEP DOESN'T KNOW WHAT THE ISSUE IS. SEEMS LIKE ENOUGH IS HAPPENING TO WARRANT A RECALL.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND STALLED IN HEAVY TRAFFIC. BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) STATED THAT A LOANER VEHICLE WAS NOT AN OPTION. SOUTH OAK JEEP DODGE CHRYSLER RAM (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) INDICATED THAT THE REPAIR WAS COVERED BY A POWER TRAIN WARRANTY TO SERVICE THE ENGINE. THE MANUFACTURER LATER STATED THAT THE FAILURE WAS DUE TO USER ERROR. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT STATE IF THE POWER TRAIN WARRANTY WOULD COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
WHEN SLOWING TO ALMOST A STOP BUT NOT FULLY STOPPING, VEHICLE DOES NOT SELECT A GEAR IMMEDIATELY WHEN THE ACCELERATOR IS PRESSED. THE VEHICLE WILL NOT ENGAGE A GEAR FOR SEVERAL SECONDS WHIC RESULTS IN BEING UNABLE TO ACCELERATE ALL. WHEN THE VEHICLE DOES ENGAGE A GEAR, THERE IS A SUDDEN JOLT IF THE ACCELERATOR IS STILL PRESSED. IT IS A SAFETY CONCERN BECAUSE WHEN THE GEAR IS NOT ENGAGED YOU CANNOT ACCELERATE THE CAR AT ALL UNTIL IT FINALLY ENGAGES.
MY 2015 JEEP CHEROKEE TRAILHAWK WHEN STARTING THE VEHICLE OR DRIVING THE RED LIGHTS ON THE SHIFTER WILL ALL TURN ON AND THE INSTRUMENT CLUSTER WITH DISPLAY A SERVICE SHIFTER SCREEN. SOMETIMES WHEN THE VEHICLE IS PARKED I CAN SHUT OFF THE CAR AND TURN THE CAR BACK ON AND RESET OTHER TIMES WILL IT RESET.
ENGINE WAS COMPLETELY REPLACED, ALSO THE AC COMPRESSOR BROKE RIGHT AFTER THE ENGINE WAS REPLACED. THERE HAS BEEN RECALLS ON 75K OTHER JEEP CHEROKEES, SAME YEAR.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, IT FAILED TO RESTART. WHEN THE CONTACT MADE ANOTHER ATTEMPT, THE VEHICLE RESTARTED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN ANY GEAR, IT JERKED AND MADE A LOUD NOISE. ALSO, THE TRANSMISSION INDICATOR BLINKED ON AND OFF. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED VERY HIGH WITHOUT THE ACCELERATOR PEDAL BEING PRESSED. JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY (12020 US-301, DADE CITY, FL 33525, (352) 353-0704) ADVISED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.
LIFTGATE OPERATES INTERMITTENTLY. IT WILL GET TO THE POINT IF IT OPENS THEN IT WILL NOT CLOSE AND LATCH. THE VEHICLE WAS STATIONARY IN PARK DIDN'T MATTER IF THE ENGINE WAS ON OR OFF.
WHEN TEMPERATURES REACH BELOW FREEZING OR ABOVE 80 DEGREES, MY CAR WILL SEND AN ERROR MESSAGE WHEN I PLACE THE CAR IN REVERSE. THE ERROR MESSAGE READS, 'SERVICE SHIFTER'. WHEN THE CAR IS THEN PLACED IN PARK AND TURNED OFF AND BACK ON, THE ERROR MESSAGE WILL LEAVE THE SCREEN. ALSO, THREE MONTHS AGO, MY CAR WOULD STALL WHILE DRIVING. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE OIL HAD BEEN COMPLETELY DRAINED AFTER AN OIL CHANGE WAS ISSUED IN THE PREVIOUS MONTH. THERE WERE NO SIGNS OF LEAKS. AFTER FILLING THE CAR BACK UP WITH OIL THE ISSUE DID NOT OCCUR AGAIN. THIS MAY BE RELATED TO THE FIRST ISSUE.
FOR THE THIRD TIME I HAVE HAD THE SERVICE SHIFTER LIGHT COME ON THE CAR ONLY HAS 36,000 MILES. THERE IS ALSO SIGNIFICANT ISSUES WITH THE DRIVE TRAIN, SHIFTING , MAKING A FAN HUMMING SOUND AND THE CAR NOT ACCELERATING AND HITTING TOP RMPS IN THE RED. MY CAR PREVIOUSLY WAS AT A JEEP DEALERSHIP AND THEY CLAIM NOTHING IS WRONG, COMPUTER RESET AND ISSUES ARE STILL OCCURRING
SERVICE SHIFTER LIGHT CONTINUES TO COME ON FOR THE TRANSMISSION. CAN ONLY BE RESET BY TURNING THE VEHICLE OFF AND THEN BACK ON. WHEN THIS HAPPENS, FOUR WHEEL DRIVE DOES NOT WORK, THE VEHICLE SHIFTS IMPROPERLY AND LUNGES AT LOWER SPEEDS AND THE GAUGE CLUSTER ON THE DASH WILL ONLY SHOW 'SERVICE SHIFTER' TENDERING IT USELESS. THE LIGHT COMES ON WHILE DRIVING OR STOPPED AND AT VARIOUS DRIVING CONDITIONS. THIS HAS BEEN A PROBLEM FOR MONTHS AND IS NOT COVERED UNDER THE EXTENDED POWER TRAIN WARRANTY.
ONCE THE VEHICLE IS ON THE ROAD, WHEN CALLING FOR ADDITIONAL POWER, THE TRANSMISSION DOES NOT RESPOND. TRANSMISSION STAYS IN CURRENT GEAR AND WILL NOT ALLOW VEHICLE TO ACCELERATE. SERVICE TRANSMISSION LIGHT AND ENGINE LIGHT BOTH COME ON EACH TIME THIS HAPPENS. IT SEEMS EVERY TIME THIS CONDITION OCCURS, IT'S APPROXIMATELY 20 MINUTES INTO THE DRIVE WHETHER IT BE ON THE HIGHWAY OR CITY DRIVING.
WHILE IN MOTION, I WOULD GET A MESSAGE ON THE DASHBOARD SAYING "SERVICE SHIFTER." I'VE SEEN THIS MESSAGE POP UP ABOUT 10 TIMES NOW WITHIN A THE LAST 6 MONTH SPAN. I'VE GOTTEN IT FROM THE DEALERSHIP IN 2017. MY VEHICLE IS AT 75K MILES.
SERVICE SHIFTER
SERVICE SHIFTER MESSAGE ALL LIGHTS ON GEAR BOX ALL LIT NO CHANGE WHEN OUT INTO GEAR
TRANSMISSION
CAR STALLING AT LOW SPEED AND ALSO AT STOP. TAKES SEVERAL ATTEMPTS TO GET MOVING AGAIN. WENT IN FOR SERVICE AND CAR VIRTUALLY OUT OF OIL. WAS NOT EVEN CLOSE TO NEEDING AN OIL CHANGE. LESS THAN EVERY 1000 MILES THERE IS AN OIL LOSS OF ATLEAST A QUART NEEDING TO BE ADDED AT OIL CONSUMPTION TEST. EXTREMELY DANGEROUS TO DRIVE AND ANY TYPE OF RESOLUTION FEELS WORLDS AWAY WHEN OUR SAFETY IS JEOPARDIZED.
THE TRANSMISSION WAS STUCK IN NEUTRAL AND REQUIRED A TOW TO A DEALERSHIP TO HAVE IT REPAIRED. EVEN THOUGH IT IS UNDER WARRANTY, JEEP DENIED THE WARRANTY CLAIM, AND COULDN'T TELL ME WHY IT HAPPENED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS AT A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, IT ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUSTIN CHRYSLER JEEP DODGE RAM (2905 W OAKLAND AVE, AUSTIN, MN 55912, (507) 433-8877) FOR A SECOND DIAGNOSIS, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 58760311. THE FAILURE MILEAGE WAS 62,457.
AIR CONDITIONER STOPPED WORKING. UPON FURTHER INVESTIGATION, MECHANIC INFORMED ME THE PROBLEM ORIGINATED FROM A FAULTY EVAPORATOR SYSTEM. CURRENTLY, THE REPAIR ESTIMATES IS OVER $2000 DUE TO REPLACE THE EVAPORATOR, COMPRESSOR AND FREON. BASED ON JEEP BLOGS, IT HAS BEEN IDENTIFIED THAT JEEP HAS BEEN AWARE OF THIS FAULTY EVAPORATOR PROBLEM, BUT WILL NOT TAKE RESPONSIBILITY. PER JEEP BLOG, ANOTHER GRAND CHEROKEE OWNER WROTE: DEALER'S SERVICE WRITER IMMEDIATELY TOLD ME THAT 85% OF THE TIME WHEN THE A/C GOES OUT IN THIS VEHICLE IT'S THE EVAPORATOR INSIDE THE CAR BEHIND THE DASH. UPON FURTHER EXAMINATION BY THE REPAIR TECHNICIAN THAT'S WHAT NEEDED TO BE REPLACED. I ASKED IF THEY REPLACE THE EVAPORATOR WITH THE SAME PART AND HE SAID NO, THEY NOW USE A DIFFERENT SKU REPLACEMENT EVAPORATOR. OBVIOUSLY, JEEP IS AWARE OF THIS PROBLEM AND HAS MADE CHANGES TO FIX IT.
"SERVICE SHIFTER"WARNING INTERMITTENTLY STAYING ON. RESETS SOMETIMES BY RESTARTING CAR.. WAS SERVICED FOR THIS TWICE BY DEALER UNDER WARRANTY. NOT SURE WHAT MIGHT HAPPEN IF IT COMPLETELY FAILS WHILE DRIVING. HAPPENS MOVING OR STATIONARY.
SERVICE SHIFTER SERVICE SHIFTER KEEPS POPPING UP AS I'M DRIVING. STREETS AND HIGHWAY.
MY JEEP SHIFTER SERVICE LIGHT HAS COME ON AT APPROX 46650 MILES. I TOOK IT TO MY LOCAL MECHANIC (ACTIVE MILITARY OVERSEAS) AND HE SAID I'M ONE OF SEVERAL JEEPS HE HAS SEEN THIS WEEK WHO HAVE COME IN WITH THE SAME CONCERN. RIGHT NOW MY CAR STILL OPERATES NORMAL WITH THE EXCEPTION. OF THE SERVICE SHIFTER MESSAGE NOT GOING AWAY BUT IT'S ODD THAT SO MANY VEHICLES IN THIS AREA WOULD HAVE A SIMILAR PROBLEM AT THE SAME TIME.
WAS PARKED AT THE STORE GOT IN AND STARTED IT. IT HICCUPED ON STARTING. SHIFTED TO REVERSE AND A HUGE CLUNK HAPPENED. I REVERED AND SHIFTED TO DRIVE AGAIN A HUGE CLUNK. ONCE DRIVING IT HAD NO POWER AND SERVICE TRANSMISSION AND PARKING BRAKE CAME ON.
THE 9-SPEED AUTOMATIC TRANSMISSION HAS BEEN EXPERIENCING PROBLEMS FOR ALMOST A YEAR. THE TRANSMISSION LURCHES, HESITATES ON ACCELERATION, SHIFTS INTO NEUTRAL, AND MAKES CLUCKING SOUNDS WHEN SHIFTED INTO DRIVE. MY DEALER (SHERIDAN MOTORS) TRIED TO REPAIR THE PROBLEM WITH A SOFTWARE UPDATE IN JANUARY, 2019 (SEE ATTACHED INVOICE), BUT THE PROBLEM PERSISTS. RECENTLY, WHILE DRIVING ON I-25 NORTH OF DENVER, CO, THE TRANSMISSION HESITATED FOR SEVERAL SECONDS ON ACCELERATION AND DROPPED SPEED FROM 75 MPH TO 61 MPH. THIS ALMOST CAUSED US TO BE REAR-ENDED BY FOLLOWING TRAFFIC. I NO LONGER CONSIDER IT SAFE TO DRIVE MY 2015 JEEP CHEROKEE. I HAVE READ MANY STORIES OF JEEP OWNERS HAVING THE SAME CONTINUOUS ISSUES WITH THESE 9-SPEED AUTOMATIC TRANSMISSIONS, AND I THINK ALL VEHICLES WITH THESE TRANSMISSIONS NEED TO BE IMMEDIATELY RECALLED.
THE 2015 JEEP CHEROKEE LATITUDE 44..SHUT DOWN IN MOVING TRAFFIC .DASH STATED TO PUT CAR IN PARK TO SHIFT GEAR.VEHICLE WAS ALREADY IN GEAR.VEHICLE STARTED BACK UP AND I MADE IT TO A GAS STATION WHERE IT SHUT DOWN AT THE PUMP.VEHICLE HAD TO BE TOWED TO THE DEALER. THIS IS THE THIRD TIME SINCE I PURCHASED THE VEHICLE IT HAD TO BE TOWED FOR SHUTTING DOWN IN MOTION. I BOUGHT THE CAR BRAND NEW IN MAY OF 2015. HAS 51K MILES ON IT NOW. ALSO IT SHIFTS IRATICLY. THE CRUISE CONTROL ACCELERATES ON IT'S OWN. SOMETHING MUST BE DID ONE OR PEOPLE WILL GET HURT .
ON 5/23/19 AND 5/27/19 VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE SMALL CHILDREN. THIS HAS HAPPENED TWICE IN THE LAST MONTH.I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON MY VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT OR LEFT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD. I HAD MY CRANK SHAFT SENSOR REPLACED ON 5/8/19 DUE TO CAR STALLING. NOW MY VEHICLE COMPLETELY SHUTS OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY ISSUE. PLEASE FIX IT BEFORE SOMEONE GETS SERIOUSLY INJURED.
I WAS MAKING A RIGHT HAND TURN OFF OF CLOVE RD. ALL OF A SUDDEN THERE WAS A THUNK AND I COULDN'T ACCELERATE BEYOND 2MPH, CHECK TRANSMISSION AND CHECK ENGINE LIGHT CAME ON. PUT IT IN PARK AND IT KEPT ROLLING. A HELPER HAD THE COMPUTER AND IT READ POWER CONTROL MODULE.
I STARTED MY CAR UP WHEN THE CAR ACCELERATES THE CAR COMPLETELY STOPS IN TRAFFIC THE CHECK ENGINE LIGHT NOR BATTERY LIGHT CAME ON
ENTIRE DRIVE TERRAIN LOCKED UP AND HAD TO HAVE IT TOWED. SERVICE TRANSMISSION, SERVICE PARK BRAKE, SERVICE SHIFTER CAME ON. EXACTLY SAME PROBLEM HAPPENED AGAIN LOCKING UP WITH SAME EXACT PROBLEM.... SERVICE BRAKE, SERVICE TRANSMISSION, SERVICE SHIFTER!
WHILE DRIVING OCCASIONALLY FEELS LIKE THE TRANSMISSION BANGS AND IT MAKES A LOUD NOISE. WHEN STOPPED AND PUT IN REVERSE TO BACK UP THERE IS A SIGNIFICANT HESITATION BEFORE TRANSMISSION ENGAGES AND ABILITY TO REVERSE. A COUPLE OF TIMES, PARKED IN DRIVEWAY, CAR WARMED UP, PUT CAR IN DRIVE AND IT FELT LIKE IT WAS STUCK, THE ENGINE REVVED BUT THE CAR DIDN'T MOVE, I PUT THE CAR IN PARK AND BACK IN DRIVE, IT FINALLY FELT LIKE IT BROKE LOOSE- LITERALLY AND I WAS ABLE TO DRIVE. THESE THINGS HAPPEN PERIODICALLY.
THE TRANSMISSION IN THE VEHICLE HAS BEEN AN ISSUE SINCE I BOUGHT THE VEHICLE NEW. IT HESITATES AND EVENTUALLY JERKS FORWARD WHEN ATTEMPTING TO CLIMB A HILL, AND THE TRANSMISSION DOESN'T GEAR DOWN PROPERLY WHEN GOING DOWNHILL. I'VE RETURNED IT TO THE DEALER FOR SOFTWARE UPDATES IN THE PAST BUT HAVEN'T SEEN A DIFFERENCE. NOW I HAVE AN ALERT FOR "SERVICE SHIFTER" APPEARING, WITH THE SHIFTER LIGHTS ALL ILLUMINATED. I'VE CALLED THE DEALER MULTIPLE TIMES, AND FINALLY WAS ABLE TO GET A SERVICE APPOINTMENT, BUT THE APPOINTMENT IS A MONTH AWAY BECAUSE THEY'RE SO BACKED UP. I ASKED THE SERVICE REP WHETHER THIS COULD BE A HAZARD AND WAS TOLD THE VEHICLE MAY NOT GO INTO GEAR SO THE VEHICLE COULD LEAVE ME STRANDED. A MONTH FOR A SERVICE APPOINTMENT, REALLY?? THIS IS A SERIOUS HAZARD AND NOW I'M TRYING TO FIGURE OUT WHAT DO TO ABOUT AN UPCOMING VACATION PLANNED, WHICH HAPPENS BEFORE THE SERVICE APPOINTMENT. I'M ALSO WORRIED ABOUT THE APPOINTMENT ITSELF, AND WHAT WILL HAPPEN TO THE CAR AFTERWARDS, SINCE I'VE READ ONLINE COMMENTS ABOUT WORSENING CONDITIONS AFTER CARS HAVE BEEN SERVICED. THE "SERVICE SHIFTER" MESSAGE HAD BEEN APPEARING PERIODICALLY BUT NOW (STARTING 5/12/19) IT'S COMING ON DURING ALMOST EVERY DRIVE.
AIR CONDITIONING SUCTION/DISCHARGE HOSE SPLIT AND BLEW OFF THE ENGINE CAUSING LOSS OF AIR CONDITIONING COOLING WHILE IN MOTION ON THE HIGHWAY. RECALL #R57 CLEARLY SHOWS A RECALL FOR THIS HOSE BEING PLACED TOO CLOSE TO THE MANIFOLD AND POSING A FIRE RISK OR AIR CONDITIONING LOSS OR WARNING LIGHT. CHRYSLER STATES THIS VIN IS NOT INCLUDED IN THE RECALL ALTHOUGH IT STATES 2015 JEEP CHEROKEE VEHICLES ARE AFFECTED AND THIS MODEL IS IN FACT A 2015 JEEP CHEROKEE. WE WOULD LIKE TO REQUEST TO BE CONSIDERED FOR A REIMBURSEMENT FOR THIS REPAIR. ALTHOUGH WE FEEL OUR PREVIOUS REPAIR IN MAY OF 2018 WAS ALSO RELATED TO THIS SAME RECALL WE WOULD LIKE TO BE CONSIDERED.
2015 JEEP CHEROKEE LATITUDE 4X4 - RECEIVED A NOTIFICATION ON DASHBOARD THAT READS "SERVICE SHIFTER" ALL THE LIGHTS ON THE GEAR TURN ON RED. IT CAME OUT A COUPLE OF MONTHS AGO, BUT IT WENT AWAY. NOW THIS TIME, IT IS NOT GOING AWAY. I CAN TURN OFF AND TURN ON THE CAR BUT AS SOON AS I GO TO MOVE, ALL THE LIGHTS COME OUT RED AND THE NOTIFICATION WON'T GO AWAY. THE CAR WILL SOMETIMES TAKE A BIT TO ACCELERATE AND ONCE IT DOES IT GOES OFF FAST AND PUTTING ME IN DANGER OF HITTING THE CAR IN FRONT OF ME.
THE JEEP TURNED OFF WHILE MY WIFE WAS DRIVING MULTIPLE TIMES. THE ENGINE WOULD SHUT OFF, SHE WOULD HAVE TO TURN THE JEEP OFF AND SHIFT TO PARK. SHE WOULD THEN HAVE TO START THE JEEP AND PUT IT INTO GEAR TO DRIVE. ALL THESE STEPS HAD TO BE DONE WHILE IN TRAFFIC. ONE TIME SHE WAS TURNING LEFT AT A BUSY INTERSECTION. WE TOOK IT TO THE DEALER TO FIX, THE MECHANIC WAS ABLE TO REPLICATE THE ISSUE. THE SAID THE OIL NEEDED TO BE CHANGED (CHARGED US OVER $100). THEY CHANGED THE OIL AND GAVE US THE JEEP BACK. TWO MONTHS LATER THE JEEP DID THE SAME THING. THIS TIME IN OUR DRIVEWAY (NOT AS SCARY). I TOOK IT BACK TO THE DEALER THE NEXT DAY. THEY HAD THE JEEP 1 WEEK AND COULD NOT REPLICATE THE ISSUE AGAIN. THEY TOLD ME TO COME GET THE JEEP. I WAS NOT HAPPY WITH THIS ANSWER (MY WIFE AND TWO BOYS DRIVE THIS JEEP). I EMAILED THE CEO OF CHRYSLER FCA US LLC MY CONCERNS. I WAS CALLED BACK BY REGINA KNOX. SHE HAD THE DEALER KEEP THE AUTO FOR ANOTHER WEEK. THEY STILL DID NOT FIND ANY ISSUES. I WAS TOLD TO GET THE CAR AND THAT THEY WOULD NOT DO ANYTHING FOR ME. I TOLD HER I FELT THE JEEP WAS UNSAFE. I TOLD HER I DIDN'T WANT TO DRIVE IT. SHE SAID "I CANNOT BUY IT FROM YOU", SHE DID OFFER ME EMPLOYEE PRICING IF I WANTED ANOTHER NEW AUTO FROM CHRYSLER. THE ERROR MESSAGE READS "SHIFT TO P THEN DESIRED GEAR"
THE ENGINE LOSES LARGE AMOUNT OF OIL CAUSING THE CAR AIR FLOW SYSTEM TO MALFUNCTION. THE CAR COMPLETELY SHUTDOWN WHILE DRIVING BECAUSE THE CAR NEEDS OIL AND ECS WARNING BLINKS. HOWEVER, THE CAR OIL INDICATOR DOESN'T RECOGNIZE THE CAR NEEDS OIL. THIS SAME IDENTICAL SITUATION HAS HAPPEN MULTIPLE TIME, STARTING ABOUT 1 YEAR AFTER I PURCHASED THE SUV IN SEPTEMBER 2015. EVERY TIME I HAVE TAKEN THE CAR TO THE DEALERSHIP, IT HAS BEEN NOTED IN THE RECORD. HOWEVER, THIS TIME, THE AUTOMOBILE TECH INFORM ME OF THE PROBLEM WITH CAR AND NOTED THAT JEEP IS AWARE OF THIS ISSUE WITH THE 2.4L 4 CYLINDER ENGINES. THOSE PARTICULAR ENGINES ARE ALSO IN THE CHRYSLER 200.
WHEN SLOWING DOWN BETWEEN 25-35MPH, THE TRANSMISSION 'CLUNKS' VIOLENTLY AND THE ENTIRE CAR SHAKES AND IT IS VERY LOUD. I HAVE HAD IT TO THE DEALER TWICE; FIRST TIME THEY SAID IT NEEDED A SOFTWARE UPDATE WHICH THEY SUPPOSEDLY DID, BUT NOTHING CHANGED. I HAD IT IN AGAIN AND THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION, THAT IT IS 'NORMAL', AND TO JUST DRIVE IT SO THE COMPUTER CAN 'LEARN MY DRIVING HABITS'. WHAT??? THIS IS MY FOURTH JEEP AND I'VE NEVER HAD PROBLEMS LIKE THIS. I BOUGHT IT USED AND HAVE ONLY HAD IT A MONTH AND FEEL I'M STUCK WITH A LEMON.
I GET A " SERVICE SHIFTER" POP UPON THE DASH AND THE GEAR CHANGERS TURNS RED. CONTACTED TWO DEALERSHIPS AND BOTH STATED THAT THEY DID NOT KNOW WHAT THAT MEANS. THE SERVICE SHIFTER DOES NOT POP UP ALL THE TIMES. IT IS NOT CONSISTENT SOMETIMES IT POPS UP BUT NOT ALL THE TIME.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. TWO YEARS AGO, THE CONTACT PURCHASED THE VEHICLE "AS IS" AND WITH A SHORT THIRTY DAY WARRANTY. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD A HARD KNOCK IN THE ENGINE, WHICH WAS POSSIBLY CAUSED BY THE TRANSMISSION. IN ADDITION, THE VEHICLE SHIFTED OUT OF DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO THE DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, (727) 321-0500) TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 17 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, "SERVICE TRANSMISSION" POPULATED ON THE MESSAGE CENTER. THE VEHICLE WAS PUSHED ONTO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO FULLERTON CHRYSLER/JEEP (1050 US-22, SOMERVILLE, NJ 08876) AT LEAST EIGHT TIMES, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON MAY 4, 2019. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
JEEP CHEROKEE 2015 39K MILES. TROUBLE STARTING. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ALSO HAVE A LIGHT ON 'SVC 4WD'
START AND STOP FUNCTION STOPS WORKING AFTER A COUPLE MONTHS START AND STOP LIGHT COMES ON WITH CHECK ENGINE LIGHT COMES ON.
WHILE ENGAGED, AUTOMATIC TRANSMISSION EXPERIENCES DELAYED, OR SUDDEN SHIFTING, CAUSING A GRINDING NOISE OR THUD SOUND DURING SHIFTING. ALTERNATIVELY, THERE APPEARS TO BE A HARSH ENGAGEMENT OF GEARS OR REDUCED POWER WHEN THE VEHICLE SHIFTS INTO GEAR.
WELL IN DRIVE THE CAR TURNED INTO NEUTRAL JUST DIDN'T GO ANYWHERE ONLY HAD THE CAR FOR ABOUT TWO THOUSAND MILES BOUGHT THE CAR USED 2015 ONE YEAR AGO FROM WESTBURY JEEP IT'S A JEEP CHEROKEE LATITUDE 2015. BEEN IN THE SHOP 5 TIMES ALREADY
TAKATA RECALL, AIR BAG LIGHT CAME ON STATING TO SERVICE AIR BAG. UPON TAKING THE VEHICLE INTO THE DEALER SHIP I WAS INFORMED THAT MY ENTIRE AIR BAG SYSTEM HAS TO BE TAKEN OUT AND REWIRED DUE TO THIS WARNING LIGHT COMING ON OR I WONT HAVE ANY AIR BAGS.
IT SAYS SERVICE SHIFTER. DRIVING. ALL SHIFTER LIGHTS ILLUMINATE RED.
SERVICE SHIFTER LIGHT COMING ON, HESITATION IN DRIVE, ALL RED LIGHTS AROUND SHIFTER ON RED. VEHICLE SERVICED PREVIOUSLY FOR COMPUTER ISSUES. 40K MILES. WARNING LIGHTS CAME ON DRIVING FROM FL TO PA IN SC APPX 300 MILES, SHUT OFF VEHICLE AND RESTARTED LIGHTS WERE NOT ON. AFTER DRIVING APPX 200 MILES WARNING LIGHTS CAME BACK ON IN VA. STOPPED AND RESTARTED NO LIGHTS ON IN WV OR PA. OUTSIDE TEMPERATURE DIFFERENCE FROM SC TO WV 40 DEGREES COOLER. DROVE THRU PA AND NJ FOR 5 DAYS NO ISSUES. LEFT NJ AND DROVE TO NC WITH NO ISSUES. IN NC AFTER DRIVING APPX 200 MILES SERVICE SHIFTER LIGHT CAME ON IN SC WITH OUTSIDE TEMPERATURE PLUS 40 DEGVREES FROM NJ. SHUT OFF VEHICLE AND RESTARTED AND NO FURTHER ISSUES.
VEHICLE SHIFTS JERKY. USUALLY OCCURS AROUND 30 MPH SOMETIMES ON AN INCLINE, SOMETIMES ON FLAT GROUND. NO WARNING LIGHTS HAVE EVER LIT UP AND THE TRANS TEMP IS NORMAL. IT HAS BEEN HAPPENING FOR ABOUT A MONTH OFF AND ON. NO CONSISTENCY TO THE ISSUE.
I HAVE A JEEP CHEROKEE SPORT 2015, 14K MILES; ON 3 DIFFERENT OCCASIONS THE TRANSMISSION HAS DISENGAGE WHILE DRIVING ON HIGHWAY LOSING ALL ACCELERATION AND RESPONSE. CHECK ENGINE LIGHT 'ON' AND "SERVICE TRANSMISSION" ALERT DISPLAYED. AFTER TURNING THE CAR OFF AND RESTARTING, CHECK ENGINE LIGHT STAYED ON BUT NO "SERVICE TRANSMISSION" ALERT. I WAS ABLE TO DRIVE THE CAR FOR 10 MINUTES BEFORE THE SAME EVENTS HAPPENED AGAIN. ALL EVENTS OCCURRED WHILE HIGHWAY DRIVING AND AFTER A OIL CHANGE (SECOND). I HAD DRIVEN (UNDER 40 MPH) THE CAR IN TOWN FOR 2 WEEKS AFTER OIL CHANGE WITH NO ISSUES. NO PREVIOUS ISSUES BEFORE OIL CHANGE. THIS IS VERY DANGEROUS ISSUE; MANY COMPLAINTS CAN BE FOUND ON LINE OF THIS VERY ISSUE, SUGGESTING A SOFTWARE OR SENSOR ISSUE. WILL SOMEONE HAVE TO PAY THE ULTIMATE PRICE WITH THEIR LIFE BEFORE A TOTAL RECALL IS ISSUED? COMPLAINT FILED WITH WASHINGTON STATE AG OFFICE AND US CONGRESSIONAL REPRESENTATIVES
TRANMISSION LURCHES SHIFTS ABNORMAL STOPS ENGINE AND CHECK ENGINE LIGHT COMES ON. THIS HAPPENS IN THE MIDDLE OF A BUSY INTERSECTION VERY UNSAFE.
THE HEADLIGHTS ON THIS VEHICLE ARE NOT BRIGHT ENOUGH TO SEE THE ROAD AT NIGHT OR IF IT RAINING! VERY DANGEROUS, MUST PULL OFF THE ROAD IF RAINING BECAUSE YOU CAN NOT SEE THE ROAD! NEEDS TO BE RECALLED IMMEDIATELY! HOW MANY PEOPLE NEED TO DIE BEFORE A RECALL HAPPENS?
I WAS DRIVING AND SLOWING DOWN WHEN MY CAR COMPLETELY SHUT OFF IN TRAFFIC ON A BUSY 1 LANE ROAD. I PUT CAR IN PARK AND TRIED RESTARTING. CAR WOULD NOT START, NO POWER WHAT SO EVER, NO HAZARD LIGHTS, STEERING WHEEL DID NOT LOCK, KEY WOULD NOT PULL OUT OF IGNITION, AND MY CAR WOULD NOT DISENGAGE FROM PARK. LITERALLY PARKED IN THE ROAD. WE WERE ABLE TO POP THE GEAR SHIFTER AND PUT CAR INTO NEUTRAL AND PUSH MY CAR TO A PARKING LOT. I PUT THE CAR BACK IN PARK AND STARTED IT AND THE CAR LURCHED FORWARD VIOLENTLY. DEALER SAID THE ISSUE WAS BECAUSE I HAD A NEW BATTERY INSTALLED IN MY CAR RECENTLY.
TURN THE MY VEHICLE ON AND ALL LIGHTS ON MY GEAR SHIFTER CAME ON AND STAYED ON. A MESSAGE ON MY DASH WAS 'SERVICE SHIFTER'
WHILE DRIVING CITY STREETS AROUND 30-40MPH THE CAR SHIFTS EXTREMELY ROUGH CAUSING A JERKING MOTION. WHILE TRYING TO ACCELERATE FROM STOPPED POSITION THE CAR HAS TROUBLE ACCELERATING AND WILL JERK FORWARD ONCE IT SEEMS TO SHIFT GEARS. I DON'T HAVE ANY LIGHTS SHOWING ON DASH OR ERROR CODES SO I CANNOT TAKE TO A DEALERSHIP.
THIS HAPPENS RANDOMLY ON HIGHWAY ROADS MOST TIMES WHEN AT A STOP LIGHT OR SIGN. WHEN ITS TIME TO GO YOU PUSH ON THE GAS IT DOSE NOT MOVE FOR A SECOND THEN LUNGES OR JERKS INTO GEAR,ALSO IN THE LOWER GEARS IT SEAMS TO NOT SHIFT WRIGHT FEELS LIKE THE TRANSMISSION IS SLIPPING. IT IS GOING BACK TO THE DEALER FOR THE THIRD OR FORTH TIME APRIL 10 / 2019. DEALER TELLS ME THEY CANT FIND ANYTHING WRONG.
VEHICLE CUTS OFF IN THE MIDDLE OF DRIVING ON CITY STREETS AND HIGHWAY, FLASHES MULTIPLE INDICATORS ON DASHBOARD. TRUCK HAS CUT OFF WHILE WAITING TO TURN WHILE IN MIDDLE OF A FOUR-LANE HIGHWAY. CHECK ENGINE LIGHT GOES OFF AND ON. HESITATION AND ACCELERATION ISSUES. WHEN PRESSING ON ACCELERATOR TRUCK DOESN'T GO AS IF STUCK IN GEAR THEN FINALLY LURCHES FORWARD UNEXPECTEDLY. VERY JERKY DURING GEAR CHANGES SIMILAR TO DRIVING A STICK SHIFT. TAKEN TO DEALERSHIP WHERE PURCHASED AND WAS TOLD TO BUY NEW BATTERY BUT THE SAME PROBLEMS CONTINUE TO HAPPEN. DIAGNOSTICS AT DEALERSHIP GAVE NO INDICATION AS TO HOW THESE SAFETY ISSUES CAN BE RESOLVED.
FREQUENTLY THE MESSAGE "SERVICE SHIFTER" LIGHTS UP ON MY DASHBOARD AND ALL THE GEAR LIGHTS ON THE SHIFTER LIGHT UP. THIS HAPPENS USUALLY AFTER I START THE CAR. SOMETIMES I TURN IT BACK OFF AND RESTART THE CAR AND IT GOES AWAY, BUT A FEW TIMES IT HAS STAYED ON MY ENTIRE DRIVE.
CAR STALLS AND POWERS OFF. *DT*JB
WHILE DRIVING ON BACK ROADS AND HIGHWAY I WOULD NOTICE THAT AROUND 30-40 MPH THE CAR WOULD SHIFT EXTREMELY ROUGH AND WHILE TRYING TO SLOW DOWN THE CAR WOULD SUDDENLY JERK FORWARD AND SEEM LIKE IT WAS TRYING TO KEEP GOING FORWARD MAKING ME HIT THE BREAKS HARDER. WILL BE CONTACTING DEALERSHIP.
DRIVING ALONG WITH VEHICLE IN MOTION, THE ENGINE STALLS OUT AND CONTINUES TO ROLL, BUT DOES NOT OPERATE. CAR MUST COME TO A COMPLETE STOP, REST AND THEN TRY TO RESTART - VERY DANGEROUS ON THE HIGHWAY. A MESSAGE COMES ON STATING "VEHICLE MUST BE IN GEAR TO SHIFT" OR SOMETHING CLOSE TO THAT - BUT THERE HAS BEEN NO SHIFTING ON MY PART AT ALL. THIS STALLING HAS PUT ME IN VERY DANGEROUS CONDITIONS BECAUSE CARS COMING FROM BEHIND AND AROUND ME HAVE NO WARNING OF THE STALLED OUT ENGINE EITHER. IT TAKES ABOUT 3 OR 4 MINUTES TO RESTART THE ENGINE. DEALERSHIP SAYS THIS IS AN OIL CONSUMPTION ISSUE AND ITS SOMETHING TO DO WITH THE PISTONS. ANOTHER JEEP SERVICE MANAGER SAID THE ENGINE NEEDS TO BE REPLACED. ITS STILL UNDER WARRANTY. I FEAR THAT WE'RE GOING TO GET HIT (MY DAUGHTER AND I) AND MEANWHILE, WE DO NOT HAVE OTHER TRANSPORTATION AND I'M GOING TO BE PAYING ON THIS FOR 4 MORE YEARS. THERE IS A LOT OF INFORMATION ON OTHER PEOPLE HAVING THE SAME COMPLAINTS ON THE INTERNET. FOR NOW, THE DEALERSHIP IS DOING AN OIL CONSUMPTION TEST WHICH IS RELATED TO THE ENGINE PROBLEMS KNOWN ON OTHER VEHICLES. WITH THIS MANY PEOPLE HAVING THE SAME PROBLEM, THIS SHOULD BE A RECALLED ENGINE.
IN THE LAST 2 WEEKS, WHENEVER I TRY TO TURN THE WHEELS RIGHT OR LEFT IT MAKES A LOUD CREAKING NOISE. I HAD IT LOOKED AT AND HAD THE TOP TOP STRUT BUSHING LUBRICATED THINKING THAT WAS THE ISSUE ONLY TO HAVE IT CONTINUE MAKING THE SAME NOISE.
SINCE PURCHASING THE VEHICLE, A JEEP CHEROKEE LATITUDE IS HAS SHOWN THESE ERRORS CONSISTENTLY. EXAMPLES: THE VEHICLE DECELERATES WHEN PUSHED TO ACCELERATE QUICKLY, ESPECIALLY WHEN TURNING. IT SHIFTS HARD BETWEEN GEARS WHEN DRIVING, CAUSING A JERKING MOTION WITHIN THE CAR - EVEN WHEN GENTLY ACCELERATING. ON ONE OCCASION IT HAS SHIFTING INTO NEUTRAL WHILE DRIVING ON THE HIGHWAY, WHICH CAUSED THE VEHICLE TO COMPLETELY STOP FUNCTIONING. MORE RECENTLY, I WAS REAR-ENDED AT A GAS STATION AND WAS UNAWARE, BECAUSE I THOUGHT IT WAS MY CAR JERKING FORWARD UPON ACCELERATION. WHEN REVERSING, THE VEHICLE JERKS BACKWARDS - AFTER A DELAY. THE VEHICLE ALSO DELAYS WHEN ATTEMPTING TO TURN THE VEHICLE ON.
WE PURCHASED THIS VEHICLE USED IN 2017. WITHIN A FEW MONTHS WE NOTICED THAT WHEN TAKING OFF, THE CAR OFTEN STALLED OR LURCHED FORWARD. THIS OFTEN SEEMED TO HAPPEN IN THE MORNING OR AFTER SITTING OVERNIGHT, SO WE ASSUMED IT MIGHT JUST BE THAT THE ENGINE NEEDED TO 'WARM UP'. NOW WE ARE HAVING AN ISSUE WITH THE SERVICE SHIFTER ERROR MESSAGE COMING ON WITH ALL OF THE LIGHTS ON THE SHIFTER LIGHTING UP. THE FIRST TIME THIS HAPPENED, WE TURNED THE CAR OFF AND RESTARTED. THIS WEEK WHEN THIS HAPPENED, WE TURNED THE CAR OFF AND IT WOULD NOT RESTART. IT WAS COMPLETELY DEAD. WE COULD NOT EVEN TURN ON OUR HAZARD LIGHTS. WE HAD THE CAR TOWED TO OUR MECHANIC. AFTER EXTENSIVE TESTING, HE REPLACED THE BATTERY, WHICH HE SAID HAD COMPLETELY DIED AND AS NOT ABLE TO COMMUNICATE WITH THE CAR IN ANY WAY. HE SAID THE WAY IN WHICH IT HAPPENED WAS VERY UNUSUAL AND TO WATCH TO SEE IF ANY OTHER ERROR MESSAGES OCCURRED. TWO DAYS AFTER PICKING UP OUR CAR, THE SAME SERVICE SHIFTER MESSAGE HAS COME UP WHILE WE WERE DRIVING WITH ALL LIGHTS LIGHTING UP ON THE SHIFTER. WE DID NOT STOP THIS TIME AND WERE ABLE TO DRIVE HOME, AND WE WILL CALL OUR MECHANIC ON MONDAY. WHILE RESEARCHING WHAT THIS LIGHT COULD MEAN, I HAVE COME ACROSS COUNTLESS OTHER COMPLAINTS ABOUT THE SAME ISSUE. THIS SEEMS TO BE A MAJOR FLAW IN THIS VEHICLE, SO I WANT TO ADD OUR VOICE IN ASKING FOR A RECALL THAT WOULD ALLOW THIS TO BE CORRECTED SO THAT WE CAN DRIVE OUR JEEP WITH CONFIDENCE RATHER THAN FEAR. *DT
THE ENGINE SHUT DOWN WHILE I WAS DRIVING. I HAD JUST WENT AROUND A CORNER AND WAS HEADING UP A SMALL HILL WHEN I HEARD A BEEP AND LOOKED AT THE MESSAGE WHICH SAID "TO SHIFT ... MUST BE IN PARK". I HAD NO WARNING PRIOR TO THIS AND WAS NOT ABLE TO PULL TO THE SIDE OF THE ROAD. I WAS STALLED IN THE ROAD AND WAS NOT ABLE TO RESTART THE VEHICLE. I TRIED TO RESTART MY VEHICLE SEVERAL TIMES AFTER ENSURING IT WAS IN PARK, WITH NO LUCK. I CALLED FOR A TOW, AND WHILE WAITING, I TRIED TO START THE VEHICLE AGAIN AND IT FINALLY STARTED, SO I CANCELLED THE TOW. WHEN THE ENGINE SHUT DOWN, I STILL HAD LIGHTS AND RADIO AND WHEN TRYING TO RESTART THE VEHICLE THE ELECTRONIC PORTION WORKED (NORMAL DASH LIGHTS WHEN STARTING), BUT THE ENGINE DID NOT TURN OVER. I WAS FORTUNATE I WAS ON A COUNTRY ROAD WITH NOT MUCH TRAFFIC WHEN THIS HAPPENED. I WOULD HATE TO THINK WHAT COULD HAVE HAPPENED IF I WAS ON THE HIGHWAY OR INTERSTATE. I HAVE BEEN A PREVIOUS JEEP OWNER AND HAVE NEVER EXPERIENCED THIS WITH ANY OTHER JEEP I OWNED. I WILL BE TAKING MY JEEP IN TO SEE IF THE DEALERSHIP CAN FIND AN ISSUE. I CURRENTLY HAVE 80,500 MILES ON IT. I HAVE A LONG COMMUTE TO WORK AND I HAVE NOW LOST CONFIDENCE IN THIS VEHICLE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DID NOT START. ALSO, THE CHECK ENGINE, SERVICE TRANSMISSION, AND FOUR WHEEL DRIVE NOT AVAILABLE INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE JERKED AND DID NOT MOVE. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE SERVICE TRANSMISSION WARNING INDICATOR CLEARED; HOWEVER, THE FAILURE RECURRED AFTER A COUPLE OF DAYS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM (248-334-3600, LOCATED AT 2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER AND TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
FIRST THIS HAPPENED 3/6/2019 THE VEHICLE SHUT OFF DEAD ON A MAIN RD COULD NOT START IT FOR ABOUT 5 MINUTES OR SO. GOT IT GOING . THEN YESTERDAY 3/9/19 THE SAME THING WITH MY DAUGHTER DRIVING DEAD STOP ENGINE NOT RUNNING AS DRIVING AGAIN TOOK AWHILE TO START IT UP, GOT IT BACK HOME HEARD A SOUND AS YOU PUT THE CAR IN GEAR CLICKING NOISE THEN I PUT IT BACK IN PARK THE VEHICLE ROLLED BACK ONCE IN PARK NEVER HAPPENS BEFORE. I LOOKED UP RECALLS PEOPLE HAVE HAD THE SAME EXACT ISSUE IDENTICAL TO MINE, PROBLEM A WIRE WAS CRIMPED AND SOFTWARE NEEDED UPDATING. DONE KNOW IF THIS WAS EVER FIXED BOUGHT THIS USED A YEAR AND A HALF AGO. THE CAR IS NOT THAT OLD ONLY HAS 47K MILES ON IT. I SEE NO RECALLS NOW BUT THERE WAS ONE VAN IT BE BROUGHT IN ON THAT RECALL I AM SPEAKING OF?? CAR BOTH TIMES WERE ON A CITY STREET COMING TO A STOP WHEN THE CAR SHUT OFF ABRUPTLY BOTH TIME WE HAD TRAFFIC COMING FROM BEHIND US.
MY WIFE WAS DRIVING HER JEEP WHEN WE HIT BLACK ICE. MY WIFE LOST CONTROL OF THE JEEP AND HIT TWO FENCE POLES AND A TREE. THE JEEP SUSTAINED HEAVY FRONT END DAMAGE. SHE WAS TRAVELING 40-45 MPH AN HOUR. NONE OF THE AIRBAGS DEPLOYED IN THE VEHICLE ON IMPACT.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC TRANSMISSION. *LD
TRANSMISSION SLOW TAKE OFF, JERKS AT RANDOM, AND REVERSE TAKES A FEW SECONDS TO MOVE WHEN I PRESS THE GAS PEDAL WHICH ALMOST CAUSED AN ACCIDENT. HAPPENS ALL THE TIME! DEALER SAID THERE'S NOTHING WRONG WITH THE CAR. WHAT THE HECK...SOUNDS MORE LIKE A COVER UP.
REAR CONTROL ARM LOOSE, KNUCKLE IN ARM DAMAGES AND REAR BOTH NEW REAR TIRES DAMAGED. THE REAR END HAD NO TORQUE, TRACTION OR CONTROL AND WAS SWAYING FROM SIDE TO SIDE. THE VEHICLE IS CURRENTLY BEING REPAIRED FOR $2400.00
WHEN ACCELERATING IN LOWER GEARS (1-3) IT SHIFTS HARD AND DELAYED. IT CAN SOMETIMES TAKE 30 SECONDS AFTER PUSHING ON THE ACCELERATOR TO START MOVING AND JOLT FORWARD.
BURN OF OIL AT ROUGHLY A QT PER 1000 MILES, LESS THAN RECOMMENDED OIL CHANGE MILEAGE. EFFECTS ENGINE. SHUTS ENGINE OFF WHILE DRIVING AND TAKES 3-5 MINUTES BEFORE CAR CAN START AGAIN. VERY DANGEROUS AS IT HAPPENS AT ANY SPEEDS AND CAR COMPLETELY LOCKS UP.
HEADLIGHTS VERY DIM. CAN'T SEE PEDESTRIANS AND STREET SIGNS IN THE DARK. EXTREMELY DIFFICULT TO SEE WHEN IT IS RAINING AT NIGHT
HEADLIGHTS ARE SO DIM I'M AFRAID TO DRIVE THE CAR AT NIGHT. CAN'T SEE PEDESTRIANS OR STREET SIGNS AT NIGHT. VERY DANGEROUS WHEN IT'S RAINIMG
AFTER DRIVING A VERY SHORT DISTANCE, I STOPPED AT A STOP SIGN AND THE ENGINE SEEMED TO TURN OFF WHILE THE CAR WAS IN DRIVE. THE DISPLAY INDICATED TO SHIFT THE CAR INTO PARK, AND THEN ENGAGE A GEAR. I SHIFTED INTO PARK, AND THEN INTO DRIVE BUT THE CARD DID NOT START OR MOVE. I TRIED THAT SEQUENCE SEVERAL TIMES AFTER TURNING ON THE HAZARD FLASHERS TO NO AVAIL. FINALLY I TURNED OFF AND REMOVED THE KEY, WAITED A MINUTED, THEN INSERTED THE KEY AND RESTARTED THE ENGINE. I SHIFTED INTO DRIVE AND THE CAR MOVED. VERY SCARY. THE EXACT SAME THING HAPPENED TO MY WIFE A DAY LATER, AT EXACTLY THE SAME LOCATION, A STOP SIGN 1/4 MILE FROM OUR HOME. SHE FREAKED OUT, AND THEN CALLED ME. I GAVE HER THE PROCEDURE I USED AND SHE WAS ABLE TO RETURN HOME. IN BOTH CASES THIS OCCURRED ON A 4 LANE DIVIDED ROADWAY. THIS IS AN EXTREMELY DANGEROUS SITUATION WITH THE POWER TRAIN WHICH THE DEALER/MANUFACTURER MUST ADDRESS BEFORE SOMEONE IS KILLED. *DT*JB
SINCE I PURCHASED THE VEHICLE THE REAR WINDOW HAVE NEVER GONE DOWN SEEN THE DEALER AND A JEEP DEALERSHIP (F.X. CAPRARA WATERTOWN, NY 13601 ). I HAVE ALREADY REPLACE THE FRONT LEFT BALL JOINT AND NOW THE FRONT RIGHT BALL JOINT NEEDS TO BE REPLACE. I HAVE ROUGHLY 55000 MILES ON THE VEHICLE. I NOTICE THE NOISE MOSTLY WHEN TURNING THIS HAS BEEN AN ON GOING ISSUE SINCE PURCHASE
WHEN AT A COMPLETE STOP AND THE "AUTO START/STOP" IS ENGAGED (WHEN THE ENGINE CUTS POWER TO SAVE ON GAS CONSUMPTION), AND YOU LET YOUR FOOT OFF THE BRAKE TO ACCELERATE, THE VEHICLE DASH CHIMES AND FLASHES QUICKLY ON THE DASH "BLIND SPOT ALERT TEMPORARY UNAVAILABLE."
WHEN GOING FROM A COMPLETE STOP TO ACCELERATING, THE VEHICLE IS NON-RESPONSIVE TO OR DELAYED RESPONSE TO THE DEPRESSION OF THE GAS PEDAL. THIS IS ESPECIALLY DANGEROUS WHEN TURNING IN INTERSECTIONS AND STOP SIGNS. THIS IS IN ON GOING ISSUE AND HAS HAPPENED ON NUMEROUS OCCASIONS.
I BOUGHT THIS VEHICLE IN 12/31/2017 AS USED FROM WALLY ARMOUR IN SALEM OHIO, IT ONLY HAD 11000 MILES ON IT AND SMELLED BRAND NEW STILL. THE FIRST INCIDENT I HAD NOTICED WHEN I WAS DRIVING THE RPMS/ENGINE WOULD REV REALLY HIGH AND LOUD BUT THE CAR WAS ONLY GOING 55 AND IT SEEMED TO BE IN THE WRONG GEAR BUT I WAS IN THE AUTOMATIC DRIVE POSITION WHICH SHOULD NOT CAUSE THIS, I COULD UNDERSTAND IF I WAS IN STANDARD STICK SHIFT AND IF I WOULD DOWN SHIFT IT WOULD CAUSE IT TO DO THAT. THEN I STARTED NOTICING A HESITATION IN THE TAKE OFF OF THE VEHICLE SO WHEN I WAS AT A STOP LIGHT AND TURNING LEFT IT WAITING FOR ONCOMING TRAFFIC IT WILL HESITATE AND GOD FOR BID THERE IS A CAR COMING AND IT IS HESITATING AND THEN ALL OF A SUDDEN IT WILL LURCH FORWARD AND I GET THROWN FORWARD THEN BACKWARD IN MY SEAT AS IF I WAS HIT FROM BEHIND BY ANOTHER VEHICLE BUT THERE WAS NO ONE BEHIND MY VEHICLE AND IT WILL JAR MY NECK CAUSING PAIN, I HAD NECK SURGERY IN 2016 WITH A CAGE PUT IN AND A FUSION OF 2 CADAVER BONES, I AM IN NO CONDITION FOR MY VEHICLE TO BE LURCHING FORWARD AS IF IT IS GETTING HIT FROM BEHIND. THIS IS NOT A ONE TIME INCIDENT EITHER IT IS ON GOING DAILY. I AM HOPING FOR A RESOLUTION TO THIS PROBLEM I HAVE TAKEN IT IN ONCE AND PLAN ON TAKING IT IN AGAIN TO HAVE THEM LOOK AT POSSIBLY DOING SOMETHING TO IT TO FIX IT.
WHEN STARTING FROM A STOP CAR HESITATES OR JERKS, SOMETIMES CLUNKS OR GRINDS. DOES THE SAME THING WHEN TRYING TO PASS A VEHICLE, PULLING OUT AT A STOP LIGHT DOES THE SAME THING. I BELIEVE IT COULD BE THE TRANSMISSION AS THE CAR SEEMS NOT TO WANT TO SHIFT CORRECTLY AND MAKES ROUGH, JUMPY GRINDING NOISES DOES THIS MOST OF TIME TIME YOU DRIVE IT AND HAS FOR ALONG TIME.
I HAVE A 2015 JEEP CHEROKEE LATITUDE AND FOR SOME REASON WHEN IT GETS COLD OUTSIDE. MY CAR WON'T START.IN THE MORNING WHEN I GET UP AND IT'S IN MY DRIVE WAY I CLICK MY CAR REMOTE TO UNLOCK MY CAR AND MY HEADLIGHTS WON'T EVEN COME ON SO I HAVE TO MANUALLY OPEN MY DOOR WITH MY KEY. I TURN THE KEY IN THE IGNITION AND THERE IS NO SOUNDS OR CRANKING. THE MONITOR IN FRONT OF THE DRIVER TURNS ON THEN IT SHUTS OFF AFTER A WHILE. THE LIGHTS INSIDE THE CAR TURN ON BUT I'M NOT SURE ABOUT THE RADIO. THERE ARE SOME DAYS AFTER A FEW MOMENTS IT STARTS AND THERE ARE OTHER DAYS WHERE IT TAKES HOURS TO START. I DON'T KNOW WHAT'S THE ISSUE. THIS USUALLY HAPPENS WHEN IT'S 30 DEGREES OR LOWER. SOMETIMES EVEN AFTER WORK IT WON'T START AND I WOULD HAVE TO FIND A RIDE HOME LEAVING IT AT MY JOB.
THE CAR JERKS REAL HARD WHEN SHIFITING PASS SECOND, HAS A PROBLEM WITH ACCELERATING AFTER COMING TO A COMPLETE STOP AND IT SOMETIME JERK ONCE YOU GET PASS 35MILES A HOUR ND SOMETIMES IT WANT LET YOU GO PASS 40MILES A HOUR.
SHIFTING ROUGH WHEN DRIVING, WHILE DRIVING THE TRANSMISSION SHIFTS SO HARD IT SEEMS LIKE I WAS REAR ENDED THROWING ME BACK IN MY SEAT. RPM RUNS HIGH LIKE THE CAR IS ABOUT TO BLOW UP, DRIVING AND THE CAR WILL JUST SLOW DOWN, I PRESS ON THE GAS AND IT DOES THE SAME THING. I AM GONNA CAUSE A WRECK OR CAUSE SOMEONE ELSE TO WRECK INTO ME BACK OF THE HARD SHIFTING AND NOT GOING WHEN YOU PRESS ON THE GAS, THEN THE HARD SHIFT AGAIN AND THROWING ME BACK IN MY SEAT. THEN THE CAR JUST CUT OFF EVEN THOUGH I HAD THE AUTO TURNED OFF? I AM SO FRUSTRATED AND SCARED TO DRIVE MY NEW CAR THAT WAS JUST PUTCHASED USED IN JULY 2018. HELP!!!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT DROVE OFF THE ROAD TO AVOID AN ANIMAL IN THE ROAD. BOTH FRONTAL SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THERE WAS NO BODY DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
FLOORBOARD ON DRIVERS SIDE WAS SOAKED TOOK TO DEALER AND THEY CAN'T FIGURE OUT WHAT THE PROBLEM IS, ALSO MY WINDSHIELD GETS FROSTED FROM THE INSIDE WINDSHIELD WHEN PARKED AT NIGHT
FUEL LEVEL SENCOR CIRCUIT RANGE/PERFORMANCE IS NOT CORRECT. FUEL LEVEL DOES NOT GO DOWN UNTIL THE VEHICLE IS AT 1/3 OF GAS.
VERY HARD SHIFTING 1-4 GEARS. BAD ENOUGH IT FEELS LIKE YOU'RE GETTING REAR ENDED. ACCELERATES ON ITS OWN AT TIMES DURING SHIFTING. JUST TOOK IT TO A LOCAL ONLY FOR THEM TO TELL ME THERE IS NOTHING WRONG WITH IT. THERE ARE RECALLS ON MILLIONS OF THESE TRANSMISSIONS BUT NOT ON MINE ACCORDING THE VIN NUMBER.
NUMEROUS TRANSMISSION ISSUES RANGING FROM SHIFTING ERRORS TO ROUGH SHIFTING, AND RECENTLY, AUTOMATIC ENGINE SHUTOFF NO LONGER WORKS. DESPITE CHRYSLER'S TRANSMISSION RECALLS, THE ISSUES CONTINUE. THE LATEST ISSUE, ON/OFF SWITCH, HAS NO SOLUTION ACCORDING TO THE DEALER. AND THEY HAVE SUBMITTED A STAR REPORT FOR ASSISTANCE. THAT WAS AFTER 5 DAYS OF HOLDING ON TO THE CAR.
SHIFTER SERVICE WARNING CONTINUOUSLY POPS UP ON THE DASH BOARD WHILE ALL LIGHTS BLINK RED ON THE STICK SHIFTER. THIS HAPPENS DAILY, SOMETIMES THE CAR WILL NOT SHIFT OUT OF IT'S CURRENT GEAR WHILE IN MOTION WHICH IS A MASSIVE LIABILITY AND DANGER TO EVERYONE ON THE ROAD. I HAD THE SHIFTER REPLACED AT 27,000 MILES AND THE WARNING LIGHT RETURNED AGAIN AT 40,000 MILES. THERE IS NOW AN "ELECTRICAL" WIRING ISSUE. AFTER RESEARCH, IT APPEARS AS THOUGH THIS IS A MANUFACTURING ISSUE AND CERTAIN ASPECTS WERE RECALLED BUT NOT THE ENTIRE SHIFTER. IF I WERE TRAVELING AT A HIGHER RATE OF SPEED WHEN THE SHIFTER LOCKED UP I WOULD BE DEAD. EACH TIME THE WARNING APPEARS, YOU MUST PULL OVER WITHIN A MINUTE OR SO BEFORE IT LOCKS UP, TURN THE CAR OFF AND RESTART IT. THE MESSAGE DISAPPEARS AND THE CAR OPERATES NORMAL FOR A SHORT TIME. THIS NEEDS TO BE INVESTIGATED.
ENTERING HWY 45 MPH . HOOD LATCH LETS'S GO AND HOOD FLYS UP AND CRASHES THE WINDSHIELD AND DENTS THE ROOF. SAFETY LATCH DIDN'T HOLD IT LIKE IT SHOULD NO THE OIL HAD NOT JUST BEEN CHECKED OR CHANGED.
FRONT HEADBEAMS ON HIGH ARE SO DIM, IT IS A DESIGN FLAW NO ONE EVEN FLASHES ME WHEN ON HIGH BEAM.
BRAKES ARE CONTANTLY BEING CHANGED. THE CAR SHAKES WHEN BRAKING AT ALL TIMES. BATTERY ALWAYS NEEDS CHARGED. THE CAR WILL TURN OFF UNEXPECTEDLY DUE TO BATTERY. IT HAS STOPPED AT STOP LIGHTS AND IT HAS STOPPED ON I70 GOING TOWARDS HAGERSTOWN, MD AND SEVERAL CITY STREETS. IT HAS BEEN CHANGED AND STILL NEEDS CHARGING. CRUISE CONTROL DOES NOT GO TO SPEED DESIRED AND WILL NOT SLOW DOWN WHEN DECREASING THE SPEED. SHIFTING GEARS SWITCHES TO NEUTRAL UNEXPECTEDLY. CAR ALSO LUNGES WHILE IN DRIVE AS IF GEARS HAVE BEEN CHANGED. THIS WILL HAPPEN ON ALL ROADS REGARDLESS OF THE SPEED.
THE CAR STARTED SHAKING WHEN TOWING. WE HAD TO STOP IMMEDIATELY. IT SHOOK SO BAD IT SHOOK THE MOTOR HOME. WE WERE ON A HIGHWAY AND TURNING TO THE RIGHT.
DELAY IN SHIFTING GEARS, DELAY IN ACCELERATING, RPM RISES WITHOUT SLIGHT ACCELERATION. GEAR SHIFT REACTS LATE, CAR SHIFTS BACK AND FORTH . WILL START SHAKING WHILE ACCELERATING AT TIMES.
VEHICLE TURNED OFF ON ITS OWN UPON REACHING 40MPH AND COMING TO A COMPLETE STOP. VEHICLE LATER TURNED OFF WHILE ON THE HIGHWAY AT 65 MPH IN TRAFFIC WHILE IN THE MIDDLE LANE. THIS MADE THE VEHICLE ACCELERATOR INOPERABLE AND AT THE SAME TIME MADE THE VEHICLE LOSE SPEED SLOWING DOWN WHILE IN TRAFFIC. VEHICLE WAS NEARLY MISSED BY PASSING VEHICLES AND ALMOST HIT. EMERGENCY LIGHTS CAME ON AS SOON AS THE VEHICLE TURNED OFF. VEHICLE WAS SHIFTED TO NEUTRAL TO ALLOW FOR STEERING WHEEL TO NOT BE SO STIFF. FINALLY I WAS ABLE TO PULL OVER WHILE THE VEHICLE STILL HAD SOME TYPE OF MOMENTUM. I TRIED RESTARTING THE VEHICLE BUT THE DASHBOARD STATED "PLEASE WAIT FOR VEHICLE TO WARM UP TO START.' I HAD TO WAIT ABOUT 20 MINUTES UNTIL THE VEHICLE WAS ABLE TO RESTART THEN ACTING NORMAL. CHECK ENGINE LIGHT CAME ON. UPON REVISING THE FAULT CODE P2172 APPEARED.
CRUISE CONTROL WILL BE SET AND EITHER BE GOING 5MPH+ FASTER THAN WHAT IT'S SET AT, OR NOT SHUT OFF WHEN TURNED OFF . ALSO, CONSISTENTLY HAVING 'SERVICE SHIFTER' COME ON , AND THE SHIFTER WILL STOP WORKING AND LOCK IN THE GEAR IT'S IN OR LOCK WHEN PUT IN PARK AND NOT SHIFT TO ANOTHER GEAR.
MY RADIO TURNS ON AND OFF AS I DRIVE WHEN PAIRED WITH A PHONE AS AN OPERATING WIRELESS DEVICE. IT HAPPENS ALL THE TIME MOVING OR STILL.
MY 2015 JEEP CHEROKEE LATITUDE HAS STALLED WHILE ACCELATERATING AT LEAST 8 OR 9 TIMES NOW, AND I'VE ONLY HAD THE VEHICLE FOR 7 MONTHS. IT STARTED WHEN I FIRST PURCHASED THE VEHICLE AND THE RPMS WOULD DROP DOWN SUNDDENLY WHEN I FIRST STARTED THE VEHICLE. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH IT. NOW, WHEN I AM STOPPED AT A STOPLIGHT, OR AM ATTEMPTING TO GET ONTO THE FREEWAY, MY VEHICLE WILL STALL, THE ENGINE TURNS OFF, THE BATTERY LIGHT INDICATOR COMES ON AND I AM INSTRUCTED TO PUT THE VEHICLE BACK INTO PARK AND RESTART THE CAR. IT TAKES A COUPLE OF TRIES FOR THE VEHICLE TO START AGAIN. I FEEL VERY UNSAGFE DRIVING THIS VEHICLE AS I AM AFRAID IT WILL TURN OFF AGAIN AND I WON'T BE ABLE TO AVOID TRAFFIC.
WHILE DRIVING, I'VE HAD TWO PROBLEMS. ONE WHERE WHEN MY TRANSMISSION SHIFTS FROM 4TH TO 5TH THE WHOLE VEHICLE HITS REALLY HARD. IT'S A VERY SUDDEN AND HARD JERK. THE SECOND PROBLEM IS, TODAY, WE WERE DRIVING AND AT THE BEGINNING OF ACCELERATION, THE JEEP SHIFTED INTO NEUTRAL BY ITSELF.
TRANSMISSION SHIFTS HARD AND DELAYS STARTING AT STOP SIGNS/LIGHTS
WHEN I START THE CAR IN THE MORNING STATIONARY, THE CAR LEAPS FORWARD AND THEN THE CAR ROCKS BACK AND FORTH. IVE COMPLAINED ABOUT THIS BEFORE BUT DEALER COULD NOT REPLICATE ISSUE SINCE THE ISSUE USUALLY ONLY OCCURS WHEN ENGINE IS COLD. ALSO, TRANSMISSION SLIPS AND REVS WHEN IN MOTION CHANGING SPEEDS USING CRUISE CONTROL. THE JEEP HAS ALWAYS DONE THIS SINCE IVE OWNED IT.
THE VEHICLE'S LOW OIL LIGHT INDICATOR ONLY FLASHES ACROSS THE SCREEN AND DOES NOT REMAIN ON. THIS ONLY TAKES PLACE WHEN THE CAR IS COMPLETELY OUT OF OIL AND THE CAR LOSES POWER AND SHUTS OFF WHILE IN MOTION. THE VEHICLE HAS NO LEAKS BUT REQUIRES OIL EVERY 700 MILES OR SO. THE ENGINE RUNS OFF SYNTHETIC OIL WHICH SHOULD HAVE TO BE REPLACED LESS FREQUENTLY, BUT THIS VEHICLE NEEDS OIL REPLACEMENT EVERY 2-3 MONTHS.
"TAKATA RECALL" JEEP HAS BEEN RUNNING FINE SINCE I BOUGHT IT, DRIVING AROUND YESTERDAY WITH NO ISSUE THEN PULLED INTO THE DRIVEWAY AND PUT IT IN PARK AND SHUT THE JEEP OFF. GOT MY KIDS LOADED UP AND STARTED THE JEEP NOW A BUNCH OF LIGHTS COVER MY DASH AND I CAN NOT SEARCH THROUGH THE MENU ON THE SCREEN. SAYING SERVICE TRANSMISSION. IT WILL VIOLENTLY JERK TWICE WHEN I CAN ONLY ASSUME IT IS SEARCHING FOR REVERSE AND ALSO WHEN PLACED IN DRIVE. LOOKED INTO FORMS AND FOUND THAT THERE WAS A RECALL ON THE TRANSMISSION BUT IS NOT ASSOCIATED WITH MY VIN. YET IT HAS THE RECALLED TRANS AND IS OF THE YEAR AS WELL.
CHECK ENGINE LIGHT CAME ON RELATED TO THERMOSTAT LIFTGATE HAS BEEN LEAKING SINCE THE BEGINNING TRANSMISSION IS SLIPPING OR DRAGGING CONSTANTLY
LEAKING IN LIFTGATE CAUSED ALL ELECTRICAL INSTRUMENTS TO FAIL ELECTRONIC EMERGENCY BRAKE POWER SUN ROOF STOP/START MODULE HEAD LIGHTS FOG LIGHTS SPEEDOMETER
TRANSMISSION BANGS VERY HARD WHEN SHIFTING AROUND 40 MILES PER HOUR. IF TRAVELING UP AN INCLINE IT SEEMS TO WORSEN THE FORCE OF THE BANG. ALSO HAS A STUTTER WHEN ACCELERATING FROM A STOP IN 1ST GEAR THRU 2ND GEAR.
PROBLEMS WITH SLOW KICKING INTO GEARS. LIKE IT IS SLIPPING. HARD SHIFTING. IT WILL ALSO UPSHIFT UNEXPECTEDLY GIVING A BURST OF SPEED.
THE GEARS ARE LOCKED AND THE VEHICLE OR THE SHIFTER WILL NOT MOVE. WE STARTED THE CAR TO GO SOMEWHERE AND BACKED IT OUT OF THE GARAGE, STOPPED AND PUT THE CAR IN PARK TO PUT THE OTHER CAR IN THE GARAGE, WHEN WE GOT BACK IN THE JEEP THE GEARS, SHIFTER, WOULD NOT MOVE, NOR WOULD THE CAR. WE FINALLY GOT THE JEEP IN NEUTRAL, THE CAR STILL WOULD NOT MOVE, IT FELT LIKE WE WERE PUSHING A HOUSE, BUT WE FINALLY GOT IT BACK IN THE GARAGE. ALSO, THE NEXT TIME WE TRIED TO SHIFT THE GEARS WHILE IN THE GARAGE TO SHOW MY BROTHER WHO ALSO OWNED A JEEP CHEROKEE THAT HAD A RECALL ON IT. WE PUT THE KEY IN AND CHANGE GEARS TO REVERSE, BUT THE JEEP WOULD NOT MOVE, AND THE GEARS WOULD NOT MOVE BACK TO PARK, SO THE KEYS WAS STUCK IN THE VEHICLE. WE HAD TO FORCE IT BACK TO PART TO GET THE KEYS.
WHEN REACHING THE TOP OF A HILL, AND YOU LET OFF THE GAS, THE CAR SLAMS INTO GEAR EXTREMELY HARD BECAUSE THE TRANSMISSION CAN'T ADJUST.
JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.
9 SPEED TRANSMISSION ISSUE. WHEN COMING TO A STOP THE VEHICLE LUNGES FORWARD AND THEN HESITATES WHEN ACCELERATING. SEEMS TO SHIFT GEARS VERY ROUGH AND IS CONCERNING WHEN IN TRAFFIC. THIS SEEMS TO OCCUR AND MORE NOTICEABLE IN CITY TRAFFIC WITH STOP AND GO TRAFFIC .JUST BOUGHT THIS VEHICLE FROM A REPUTABLE DEALER AND I AM VERY DISAPPOINTED THAT THIS ISSUE WAS NOT BROUGHT TO MY ATTENTION. SOFTWARE UPDATE SEEMS TO HAVE MADE THE ISSUE WORSE.
TRANSMISSION ON A ENGINE WITH ONLY 42, 000 MILES
VEHICLE HAS HAD TRANSMISSION LIGHT COME ON 3 TIMES WITHIN 50K. THE MOST CURRENT INCIDENT OCCURED WHILE DRIVING DOWN A BUSY HIGHWAY. THE VEHICLE SHUTTERED AND RUFUSED TO ACCELERATE. THIS LED TO 3 NEAR MISS COLLISIONS AND FEAR OF DRIVING THE VEHICLE. EACH TIME WE HAVE THE ISSUE THE DEALER SIMPLY FLASHES THE TRANS MISSION WHICH OBVIOUSLY DOESN'T FIX THE PROBLEM.
AT MULTIPLE, SEEMINGLY RANDOM TIMES, WARNING LIGHTS FLASH REGARDING TRANSMISSION AND OTHER CAR FUNCTIONS, ENGINE STOPS AND TEMPORARILY WON'T RESTART. ON RESTART TRANSMISSION JUMPS HARD. SOFTWARE HAS BEEN UPDATED AND DEALER REPORTS NO RECALL ON THIS VEHICLE. SO FAR HAS JUST HAPPENED WHILE STATIONARY.
WHEN I SWITCH GEAR THE CAR JERKS VERY HARD WHEN PUTTING IT IN REVERSE. IT BURNS GAS VERY FAST ALSO THE CHECK ENGINE LIGHT APPEARS OFTEN I HAVE GOT IT CHECK NUMEROUS OF TIMES THEY TELL ME MY THERMOSTAT MAY NEED REPLACED. BUT THE NEXT DAY THE CHECK ENGINE LIGHT WILL GO OFF. THE TRUCK DOESN'T OVER HEAT, IT JUST READS THE THERMOSTAT MAY NEED REPLACED THIS BEEN HAPPENING SINCE THE SECOND MONTH I PURCHASED THE VEHICLE.
SOMETIMES WHEN CRUISE CONTROL IS SET VEHICLE WILL ACCELERATE UP TO 10 MPH FASTER THEN SET SPEED. THIS OCCURS EVEN WHEN DRIVING ON A FLAT LEVEL ROAD NO HILLS.HAS ALSO REVVED RPMS UP TO 5 AND SLOWLY DECELERATES ON OWN.
SEPT. 2015 I STARTED HAVING PROBLEMS AT 6 MONTHS SINCE THEN I HAVE HAD IT BACK TO THE DEALERSHIP 9 TIMES SOMETIMES IT HAS TO BE TOWED IN IS NOT DRIVEABLE SAME PROBLEM BUT EVERY TIME I GET IT BACK THE PROBLEMS ARE WORSE SINCE ABOUT THE 18TH OF AUG THIS YEAR I HAVE HAD THE CAR ONLY 9 DAYS THIS IS NOW DEC 3RD IT HAS BEEN IN THE SHOP SOMETIMES 3 OR 4 DAYS SOME TIMES AS LONG 3 OR 4 WEEKS THE TRANSMISSION CLUNKS LIKE IT IS FALLING OUT ALL THE LIGHTS GO OUT WILL NOT SHIFT IT ALSO SHUTS DOWN WHEN DRIVING IT ONE TIME IN THE MIDDLE OF AN INTERSECTION THIS IS GETTING REALLY DANGEROUS FOR ME AS WELL AS ANYONE ELSE ON THE ROAD WITH ME I HAVE BEEN IN TOUCH WITH CHRYSLER CUSTOMER CARE LADY NAMED LORI SHE SAYS I AM OUT OF THE PERIMETER FOR BUY BACK THEY DID NOT KNOW WHAT IS WRONG WITH THIS CAR I AM MAKING CAR PAYMENTS AND INSURANCE ON A CAR I CAN'T DRIVE AND DON'T EVEN AVE MOST OF THE TIME. THE DEALERSHIP CALLED ME A WEEK AGO TO COME PICK THE CAR AND WHEN I GOT THERE IT WOULDN'T EVEN RUN TO GET TO THE FRONT OF THE BUILDING TO ME. THIS HAS BEEN GOING ON FOR 2 1/2 YEARS NOW ONLY GETTING WORSE ALL OF THE TIME I AM NOW AFRAID TO DRIVE THIS CAR KNOWING IT CAN SHUT DOWN ANYTIME IN THE MIDDLE OF TRAFFIC AND CHRYSLER WON'T DO ANYTHING EXCEPT KEEP PUTTING IT BACK IN THE SHOP AND AFTER 3 WEEKS OR I GO TO PICK IT UP AND ONCE AGAIN IT WON'T RUN. *DT*JB
WE ARE THE ORIGINAL OWNERS OF THE ABOVE VEHICLE. WE HAVE NOTICED EXTREMELY HARD AND UNTIMELY SHIFTING OF GEARS WITH THIS TRANSMISSION. WE HAVE BROUGHT THE VEHICLE TO AN AUTHORIZED DEALER ON NOVEMBER 29, 2018 AND WAS ADVISED THERE IS A RECALL (S55). THE RECALL WAS ADDRESSED, HOWEVER THIS DID NOT FIX THE MATTER. I UNDERSTAND THERE IS A CLASS ACTION CLAIM THAT WE ARE NOW A PARTICIPANT IN REGARDING THIS TRANSMISSION ISSUE.
CHECK ENGINE LIGHT COMES ON, CODES ARE U1504, U1412, U0001, U1110, U1120, WILL NOT SHIFT, 4WD TEMPORARY UNAVAILABLE MESSAGE COMES ON , STABILITY TRACTION LIGHT COMES ON, ALL SHIFTER GEAR LIGHTS ARE ON, THIS HAD HAPPENED 7 TIMES SINCE I PURCHASED THIS JEEP, ENGINE HAS CUT A COUPLE OF TIMES DURING ALL OF THESE ISSUES!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHRYSLER DODGE JEEP RAM (678-535-3417, LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114) TO BE DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CALLED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
CPSC: I PURCHASED A PEDAL COMMANDER PRODUCT SEPTEMBER 21, 2018 TO ASSIST MY 2015 JEEP'S ACCELERATION. THE MODULE IS A PASS THROUGH ELECTRONIC DEVICE THAT IS INSTALLED BETWEEN THE ACCELERATOR PEDAL. *DT O THE USER CAN SELECT 4 'MODES' THAT WILL PROVIDE A BETTER RESPONSE WHEN THE GAS PEDAL IS DEPRESSED. *DT THE CONSUMER STATED A PEDAL COMMANDER DEVICE WAS INSTALLED IN THE VEHICLE. THE DEVICE FAILED WHILE DRIVING THE VEHICLE IN ECO/CITY MODE. *JS*JB
I HAVE A 2015 JEEP CHEROKEE LIMITED 4X4, WHEN I TRY TO SLOW DOWN OR STOP THE VEHICLE WILL SPEED UP. IT IS LIKE YOU ARE GIVING IT GAS INSTEAD OF APPLYING THE BREAK. IT WAS PURCHASED WITH AROUND 13500 MILES ON THE ODOMETER ON 9-22-2018, IT NOW HAS 21360 MILES AS OF 11-27-2018. THE TRANSMISSION COMPLETELY STOPPED WORKING ON THE HIGHWAY IN TRAFFIC. THE TRANSMISSION WOULD NOT MAKE THE VEHICLE MOVE AND ACTED AS IF IT WAS NOT IN ANY GEAR. IT HAS SEAMED TO HAVE ISSUES FROM THE TIME I PURCHASED IT AND I WAS TOLD BY A JEEP DEALERSHIP THAT IT WAS JUST THE NORMAL WAY THAT THE 9 SPEED TRANSMISSION WORKED. IF THIS IS NORMAL FOR A TRANSMISSION TO FAIL AT 21000 MILES I FEEL THAT IS A MAJOR CONCERN AND A HUGE ISSUE.
WHEN SHIFTING THE SERVICE SHIFTER ERROR COMES ON AND ALL THE LIGHTS ON THE SHIFT LIGHT UP RED. YOU HAVE TO STOP THE VEHICLE, PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN FINALLY RESTART IT BEFORE THE ERROR WILL GO AWAY. THE ERROR WILL ALSO OCCUR WHILE DRIVING WHICH THEN REMOVES THE SPEEDOMETER FROM THE DASH AND ONLY DISPLAYS THE ERROR UNTIL THE VEHICLE HAS BEEN TURNED OFF AND THEN BACK ON AGAIN.
WE WERE ON A ROAD TRIP AND ON THE HIGHWAY THE DASHBOARD SAID SERVICE TRANSMISSION AND LOST ACCELERATION WHEN GOING UP HILL OR TRYING TO GO FASTER FROM A STOP. THE CHECK ENGINE LIGHT ALSO CAME ON AT THE SAME TIME OF THE SERVICE TRANSMISSION LIGHT. AFTER THAT, THE CAR HAD TROUBLE SHIFTING AND HAD A HARD TIME TO MOVE AFTER STOPPED.
WHILE BEING TOWED BEHIND MOTORHOME, THE FRONT "LOAD BEAMS" ON JEEP CAME APART. LUCKILY, THIS DID NOT OCCUR ON HIGHWAY AT HIGH SPEEDS AS IT COULD HAVE CAUSED SERIOUS ACCIDENT.
I PURCHASED A 2015 JEEP CHEROKEE LATITUDE SEPTEMBER 2018 WITH 64,000 MILES ON IT. WHEN DRIVING VEHICLE ON THE STREET, THE VEHICLE WILL JERK REALLY HARD LIKE IT IS CHANGING GEARS. IF I AM PUTTING VEHICLE IN REVERSE AND LEAVING OUT OF MY DRIVE WAY, THE VEHICLE JERKS. WHENEVER I AM DRIVING AT A LOW SPEED (0-45MPH) THE VEHICLE JERKS. WHEN COMING TO A COMPLETE STOP, LIKE A STOP SIGN, RED LIGHT, OR HEAVY TRAFFIC, VEHICLE JERKS ONCE I ACCELERATE. I TOOK MY VEHICLE TO DEALER TO BE SERVICED ON NOVEMBER 3, 2018 REGARDING THIS ISSUE AND I WAS TOLD THEY FOUND NO PROBLEMS BUT THERE WAS AN UPDATE (RRT) COMPLETED ON VEHICLE. I TOOK MY VEHICLE BACK TO DEALERSHIP ON SATURDAY, NOVEMBER 17, 2018 FOR ELECTRICAL COMPONENT SERVICES AND COMPLAINED ABOUT THE SAME ISSUE AND WAS TOLD VEHICLE IS NOT SHOWING ANY PROBLEMS BUT MY THERMOSTAT NEEDED REPLACING DUE TO THERMOSTAT RATIONALITY CODE. I SCHEDULED AN APPOINTMENT FOR A FUTURE DATE TO THE SERVICE. ALSO HAD LOW BEAM HEADLIGHT FIXED WAS TOLD THE BULB DIDN'T NEED REPLACING THAT SOMEHOW IT CAME UNSCREWED. HEADLIGHT WAS WORKING BEFORE I LEFT, LATER ON THAT DAY HEADLIGHT WENT OUT AGAIN. I LIVE IN HOUSTON WHERE THE TEMPS RE NOW IN THE 50S HIGHS 60S AND I HAD MY HEATER ON, ALL OF A SUDDEN I STARTED TO SMELL SMOKE LIKE OIL SMOKE. BUT I DON'T HAVE ANY LIGHTS COMING ON ON MY DASHBOARD. CAN YOU PLEASE TELL WHY IS MY AUTOMATIC VEHICLE DRIVING LIKE IT'S MANUAL AND WITH IT ONLY HAVING 1 PREVIOUS OWNER THAT ALL OF THESE THINGS ARE HAPPENING???
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CAUGHT FIRE AND THE ENGINE EXPLODED. THE CONTACT STATED THAT SMOKE ESCAPED FROM UNDERNEATH THE HOOD ON THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FRONT TWO TIRES ALSO EXPLODED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS AWAITING INSPECTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
THE 911 BUTTON DOES NOT WORK WHEN PRESSED. GET NOTICE SAYING THIS.
THE OIL FILTER HOUSING CRACKED.
WHILE FLAT TOWING OUR JEEP LATITUDE BEHIND OUR MOTOR HOME AT 45MPH THE JEEP BEGAN TO WOBBLE VIOLENTLY. WE BOUGHT THE JEEP BRAND NEW IN 2015. WE WERE NEVER NOTIFIED WE NEEDED TO INSTALL A SPECIAL WIRE HARNESS. THE JEEP DEALER INSTALLED OUR TOWING PACKAGE SO THEY NEW IT WAS GOING TO BE TOWED. WE HAVE AN APPOINTMENT THIS TUESDAY TO TRY AND REMEDY THIS DEATH WOBBLE AT OUR OWN EXPENSE. WE ARE LUCKY NO ONE WAS HURT. FROM DOING RESEARCH ON SOCIAL MEDIA I WAS DIRECTED TO BULLETIN KL-08-022-16. WE NEVER RECEIVED ANY NOTIFICATION ON THIS BULLETIN. NOW OUR WARRANTY HAS RUN OUT.
CAR DOES NOT ACCELERATE FROM 3RD INTO 4TH GEAR AT TIMES. IT HAS A LAG TIME BEFORE IT SWITCHES GEARS INTO 4TH ON A 9-SPEED AUTOMATIC.
THIS IS A SAFETY ISSUE. THE 2 PART CHRYSLER WHEEL LUG NUTS RUST AND CANNOT BE REMOVED WHEN YOU HAVE A FLAT TIRE!!!! HELP.
VERY SIMPLE, WHEN SHIFTING FROM 4 TO 5TH GEARS IN AN AUTOMATIC IT WILL BANG AND SHIFT VERY HARD. IT WILL NOT SHIFT DOWN INTO FIRST WITHOUT COMING TO A COMPLETE STOP. IT HESITATES AND IS VERY UNREADABLE. IN MY OPINION A SAFETY HAZARD. HAVE TAKEN TO DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO UNTIL IT PRODUCES AN ENGINE CODE OR BREAKS. IT IS A PROBLEM WITH THE SOLENOID SHIFTING AND COMPUTER TALKING TO ONE ANOTHER. CHRYSLER I THINK HAS CHANGE THE NEXT YEAR TRANSMISSION DUE TO THIS PROBLEM. THIS IS A SAFETY HAZARD. THIS A COMMON OCCURRENCE.
AS I WAS DRIVING TO WORK THIS MORNING, I HEARD A "DING" WHICH DIRECTED MY EYES TO THE SCREEN ON MY DASHBOARD. I HAD A MESSAGE THAT SAID "CAR MUST BE STOPPED TO SHIFT" "SHIFT INTO PARK". ALREADY CONFUSED, MY CAR SHIFTED INTO NEUTRAL BY ITSELF, THE STEERING WHEEL LOCKED UP, AND I LOST TOTAL CONTROL OF MY CAR. THIS IS NOT OKAY. I TURNED MY HAZARDS ON AND TURNED OFF MY CAR COMPLETELY. WHILE STILL IN THE MIDDLE OF THE ROAD, I HAD TO WAIT A TOTAL OF 5 MINUTES BEFORE MY CAR WOULD TURN ON AGAIN. I HAVE RESEARCHED THIS, AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TOO. JEEP NEEDS TO TAKE RESPONSIBILITY FOR THIS, AS THEY CLAIM THEY ARE THE MOST AWARDED AMERICAN SUV. THIS HAS HAPPENED TO ME TWICE NOW.
MY 2015 JEEP CHEROKEE EXHIBITS A ROLLING STOP CONDITION WHICH HAPPENS BETWEEN 1-8 MPH. WHEN PRESS ON THE ACCELERATOR, THE RPMS CLIMB BUT VEHICLE DOES NOT MOVE. SUDDENLY THE TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM THIRD AND SQUEALS THE TIRES PROPELLING IT FORWARD. WHEN PULLING INTO TRAFFIC,OR SLOWING DOWN MAKING A TURN IF I HAVE NOT COME TO A COMPLETE STOP VEHICLE WILL NOT SHIFT CORRECTLY AND HESITATES TO ACCELERATE FOR SEVERAL SECONDS, WHEN IT DOES FINALLY SHIFT IT IS VERY HARD AND WILL LUNGE THE VEHICLE FORWARD.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CARMAX (18020 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 896-3810) WHERE IT WAS DIAGNOSED THAT THE SEATS WERE NOT LATCHED CORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM (20900 HAWTHORNE BLVD, TORRANCE, CA 90503, 424 299-8800) WHERE THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE NOT ATTACHED CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
VEHICLE KEEPS STALLING WHILE DRIVING DOWN THE STREET IN MOTION
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROJECT ENOUGH LIGHT TO SEE THE ROAD PROPERLY. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHT COVERS HAD A SMOKEY FILM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
KEY FOBS DON'T WORK AS THEY SHOULD. REMOTE START ONLY WORKS OCCASIONALLY , INDICATES "KEY FOB NOT DETECTED" WHEN I AM TRYING TO START THE CAR ALTHOUGH I AM HOLDING THE FOB IN MY HAND, WON'T OPEN THE DOOR WHEN I TOUCH THE DOOR HANDLE OR PUSH "UNLOCK", WON'T OPEN THE TAIL GATE ETC. SOMETIMES THE FOB WILL WORK BUT NOT OFTEN. NEW BATTERIES HAVE BEEN INSTALLED.
WHILE TOWING MY JEEP CHEROKEE BEHIND MY RV, I HAVE ENCOUNTERED SOMETHING KNOWN AS THE 'DEATH WOBBLE'. THIS CAN BE VERY SERIOUS DANGER AS THE STEERING WHEEL OF MY RV WAS SHAKING SO VIOLENTLY, IT WAS UNCONTROLLABLE. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY TOWED VEHICLE, A 2015 JEEP CHEROKEE CAUSING THE MASSIVE VIBRATION. THIS CAN BE A VERY SERIOUS DANGER. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY 2015 JEEP CHEROKEE CAUSING THE SEVERE VIBRATION. DO I HAVE ANY RECOURSE? WHAT HAS BEEN DONE TO REQUIRE JEEP TO MITIGATE THIS KNOWN PROBLEM? WHAT KIND OF REQUIREMENT DID JEEP HAVE TO NOTIFY ME OF THIS ISSUE? MY SECOND PROBLEM AS TO DO WITH THE TRANSMISSION. AGAIN, THIS PROBLEM AFFECTS ALL JEEP CHEROKEES WITH THE 9-SPEED TRANSMISSION AND IS KNOWN TO JEEP BUT THEY HAVE FAILED TO DO ANYTHING ABOUT IT. I HAVE TAKEN MY VEHICLE IN THREE DIFFERENT OCCASIONS AND EACH TIME THEY HAVE CLAIMED IT REQUIRED A COMPUTER UPDATE. THESE UPDATES NEVER CLEAR THE PROBLEM. WHEN SLOWING DOWN TO ALMOST A STOP, AND PRESSING THE ACCELERATOR, THE VEHICLE HAS DIFFICULTY FINDING A GEAR THEN LURCHES FORWARD. AS YOU COULD IMAGINE, THIS CAN LEAD TO FATAL ACCIDENTS. WHAT RECOURSE DO I HAVE AGAINST JEEP?
SERVICE BRAKE SYSTEM KEEPS COMING ON AFTER MULTIPLE TIMES TAKING IT TO THE DEALER AND THEN FIXING IT . IT WON'T LET ME DRIVE THE VEHICLE AND HAS SLAMMED THE BRAKES ON ME WHILE THE CAR WAS MOVING . I'VE LOOKED UP AND I AM NOT THE ONLY ONE HAVE THIS PROBLEM WITH THE JEEP .
2015 JEEP CHEROKEE RADIATOR LEAK, NEEDS REPLACEMENT, VEHICLE METICULOUSLY MAINTAINED, SERVICED BY LOCAL CHRYSLER/DODGE/JEEP DEALER. THREE YEAR OLD VEHICLE WITH 70,000 SHOULD NOT NEED A RADIATOR REPLACEMENT. WONDERING IF THIS IS A COMMON ISSUE THAT SHOULD BE COVERED UNDER A RECALL.
AIRBAGS DEPLOYED AND METAL DAMAGED MY FACE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. SPECIFICALLY, THE CONTACT REFERENCED AN INCIDENT IN WHICH THE DRIVER OF THE VEHICLE BECAME STUCK IN A TUNNEL, IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY RESTARTED ITSELF AND MOTIVE POWER WAS RESTORED TO THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
PERIODICALLLY, CAR WILL NOT START AT FIRST. WHEN IT DOES, IT SAYS SERVICE TRANSMISSION. TRANSMISSION JUMPS AND WILL NOT SHIFT INTO SECOND. WHEN IT IS SO SHIFT, THE TRANSMISSION DIES. I HAVE TO STOP, PUT IT IN PARK AND START OVER.
VEHICLE WAS NOT SHIFTING CORRECTLY FROM 1ST TO 2ND GEAR... THERE WAS A LOUD THUD WHEN PUTTING VEHICLE IN REVERSE....DEALER IS REPLACING THE TRANSMISSION. VEHICLE HAS BEEN DOWN 3 WEEKS, NO INFORMATION. THE PASSENGER DOOR LOCK BUTTON DOESN'T WORK. CENTER CONSOLE IS LOOSE. THE SUNROOF SHADE IS WRINKLING WHEN IT GOES BACK, THE SUNROOF MAKES A POPPING NOISE OCCASIONALLY WHEN IT'S OPENED. THE AC STOPPED WORKING ALL TOGETHER, OR WILL TRICKLE OUT. THE TIRES ARE VERY WOBBLY AND NOISY.
THE VEHICLE HAS REPEATEDLY COME UP WITH A "SERVICE SHIFTER" MESSAGE SINCE I PURCHASED IT IN DEC OF 2015 NEW. THE DEALERSHIP REPLACED THE SHIFTER ASSEMBLY, BUT THE PROBLEM KEPT HAPPENING. THEY KEPT FLASHING THE SOFTWARE AND TELLING ME IT WAS FINE. AT THE END OF JULY 2018, I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND TO HAVE THE HEADLIGHT RESEARCHED BECAUSE IT HAD BEGUN TO FLICKER ALONG WITH ONE OF THE TWO LICENSE PLATE LIGHTS. THE DEALERSHIP TOLD ME THAT THE HEADLIGHT AND THE LISENCE PLATE LIGHTS WENT OUT AT THE SAME TIME BY COINCIDENCE. I TRIED TO CONTACT JEEP/CHRYSLER DIRECTLY AND EXPLAIN THERE WAS A BIGGER PROBLEM BUT THEY WOULDNT LISTEN. DAYS LATER, I STOPPED FOR GAS, SHUT OFF THE CAR AND FILLED THE TANK. WHEN I GOT BACK IN THE CAR WOULDNT START. I KEPT TRYING TO TURN IT ON BUT IT WOULDNT MAKE A SOUND. FINALLY, AFTER ABOUT 25 MINUTES THE CAR TURNED ON. ONCE ON, ERROR MESSAGES LIGHT UP MY DASH: SERVICE SHIFTER, SERVICE PARKING BREAK, SERVICE ENGINE, SERVICE TRANSMISSION, AND OTHERS. I TRIED TO SHIFT INTO GEAR BUT IT SHIFTED HARD AND SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP. THE CAR WOULDNT MOVE. TOWED THE CAR TO DEWEY DODGE. THEY FLASHED IT, TOLD ME IT WAS FINE, AND MADE ME COME GET IT AND WOULDNT LOOK FURTHER. 24 HOURS LATER, I WAS STRANDED AGAIN, CAR WOULDNT START. TOWED IT AGAIN. THEY TOLD ME IT WAS THE BATTERY, EVEN THOUGH THEY HAD PREVIOUSLY TOLD ME THEY DID A 27PT INSPECTION AND IT WAS FINE A DAY PRIOR... THEY HAD MY CAR FOR 2 MONTHS. ONCE I GOT IT BACK, I HAD IT FOR ONLY A FEW DAYS AND I WAS STUCK AGAIN. AFTER ABOUT 30 MINUTES THE CAR TURNED ON, AND I WAS ABLE TO TRY TO DRIVE HOME. WHILE ON HIGHWAY, SERVICE SHIFTER APPEARED AGAIN. DEWEY REPLACES THE WIRING HARNESS AND THE SHIFTER AGAIN. CHRYSLER REFUSES TO ACKNOWLEDGE A WIDESPREAD ISSUE EVEN THOUGH MULTIPLE ONLINE FORUMS HAVE A COLLECTION OF PEOPLE DETAILING THE SAME PROBLEMS!
THE CAR LURCHES FORWARD WHEN STOPPED AND HAS STARTED THE CAR HAS PHYSICALLY STARTED JUMPING FORWARD WHILE AND SEEM TO HAVE A LOT OF TROUBLE CHANGING FROM ONE GEAR TO THE NEXT. I HAD THE CAR IN WHEN I FIRST PURCHASED IT AND THEY COULD FIND NOTHING WRONG. IT HAS DONE THIS OFF AND ON SINCE I HAVE OWNED THE CAR.
THE VEHICLE POWERTRAIN / 9 SPEED TRANSMISSION SHIFTS VERY AGGRESSIVELY AND UNEXPECTEDLY ACCELERATES GOING FORWARD. THIS RESULTS IN A "PEEL OUT" AND IS VERY UNSAFE. WHEN PULLING OUT OF INTERSECTION THE VEHICLE DOES NOT WANT TO GO FORWARD, ALMOST AS THOUGH IT'S IN NEUTRAL, THEN SHIFTS AGGRESSIVE AND LURCHES FORWARD. THIS HAS HAPPENED MULTIPLE TIME! MERGING ON TO HIGHWAYS, TURNING ON TO BUSY ROADS, OR SIMPLY PULLING OUT FROM AN INTERSECTION INTO TRAFFIC DOES NOT HAVE PROPER RESPONSE (OR NONE AT ALL) IN ACCELERATION. THIS COULD RESULT IN A DEADLY COLLISION. AS MUCH AS I LOVE THE VEHICLE, I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THIS ALSO HAPPENS WHEN ACCELERATING TO PASS. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING. THERE ARE MANY COMPLAINTS ON THIS TRANSMISSION BEING UNSAFE. WHEN I TOOK THE NEWLY PURCHASED VEHICLE TO THE DEALERSHIP FOR CHECK UP AND OIL CHANGE, I MENTIONED IT TO THEM BUT THERE WAS NO FIX. SOMETHING NEEDS TO BE DONE TO FIX ISSUE. PLEASE TELL ME THIS SERIOUS PROBLEM WITH THIS YEAR/MAKE/MODEL IS BEING ADDRESSED! THANK YOU IN ADVANCE FOR YOUR RESPONSE AND ACTION.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO CHANGE GEARS PROPERLY. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THERE WAS A DELAY WITH THE GEARS PROPERLY CHANGING OVER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
LIFTGATE WILL NOT STAY UP WHEN OPENED. VEHICLE WAS PARKED, AND THE IGNITION WAS OFF. I OPENED THE LIFTGATE TO GET ITEMS OUT OF BACK OF VEHICLE, AND IT CLOSED, HITTING ME IN THE BACK. TRIED TO OPEN ONCE MORE, AND IT CLOSED AGAIN.
WHEN THE OIL IS LOW, AND YOU ARE ON A SLIGHT INCLINE OR HILL THE VEHICLE WILL SIMPLY SHUT OFF WHILE DRIVING WITH ABSOLUTELY NO WARNING. NO WARNING LIGHT, NO WARNING MESSAGE. ONCE THE VEHICLE SHUTS OFF IT DOESN'T RESTART, UNTIL ITS ON A FLAT AREA. THIS HAS HAPPENED SEVERAL TIMES, THE LAST TIME I WAS STOPPED ON A HILL WAITING TO MAKE A LEFT TURN WHEN I STARTED TO GO THE VEHICLE JUST SHUT OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD ACROSS TWO LANES OF TRAFFIC. THIS IS VERY DANGEROUS AND COULD EASILY GET PEOPLE KILLED. THE 3YR OLD ENGINE IS APPARENTLY BURNING OIL, SINCE THERE IS NO LEAK AND REGULAR OIL CHANGES ARE DONE.
AFTER DRIVING CAR LESS THAN 5 MILES ON LOCAL ROADS AT A SLOW SPEED, SMOKE BEGAN TO COME FROM THE HOOD. I PARKED THE CAR AND EXITED THE VEHICLE. SHORTLY AFTER EXITING THE VEHICLE THE VEHICLE WAS CONSUMED BY FLAMES AND AN EXPLOSION HAPPENED. FIRE DEPARTMENT WAS ON SCENE AND A WITNESS TO THE EXPLOSION. *DT*JB
CAR LUNDGES WHILE GOING IN REVERSE OR FORWARD AT LOWER SPEEDS (IE. BACKING UP OR STUCK IN TRAFFIC). THE ACCELERATION FROM STOP CAN BE VERY VERY DELAYED SO YOU NEVER WANT TO PULL OUT INTO TRAFFIC WITHOUT A VERY LARGE OPENING OR YOU ARE LIKELY TO GET INTO AN ACCIDENT. IT ALSO CAN SHIFT INAPPROPRIATELY AT HIGHER SPEEDS AND CAUSE THE CAR TO LUNDGE. IT'S ALSO LUNDGED PRETTY DRASTICALLY AT START UP WHILE IN PARK.
THE POWER LIFTGATE FREQUENTLY DOES NOT CLOSE, AND SOMETIMES IT WILL NOT OPEN. WHEN IT FAILS, THE TAILGATE CAN COME OPEN WHILE WE ARE DRIVING. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES. THEY TOLD US TO PULL THE FUSE THAT OPERATES THE LIFTGATE AND THAT WILL RESET IT. THE JEEP WAS UNDER WARRANTY WHEN WE STARTED HAVING THIS PROBLEM. IT HAS HAPPENED MANY TIMES AND NOW THE CAR HAS 60000 MILES.
TRANSMISSION JERKS AND HESITATES ALSO POPPING SOUND WHEN PUTTING INTO GEAR AND SHIFTS VERY HARD.
LEAKING FRONT STRUT. I'VE BEEN TO 2 DEALERS AND CANNOT GET THE STRUTS. I'M TOLD THAT THEY'RE ON BACK ORDER FOR 6 MONTHS. IF THEY CAN'T KEEP THE STRUTS IN STOCK ANYWHERE, THERE MUST BE SOMETHING WRONG WITH THE STRUTS. OUR JEEP ONLY HAS 56,000 MILES.
WHEN I GO TO ACCELERATE FROM A STOPPED POSITION THE VEHICLE HESITATES AND DOES NOT SHIFT GEARS. IT HAS MADE ME NOT BE ABLE TO PULL OUT INTO ONGOING TRAFFIC SAFELY. WHILE THE VEHICLE IS IN MOTION IT WILL SHIFT GEARS AT THE WRONG TIMES AND NOT WHEN I NEED IT TOO. IT WILL SOMETIMES CAUSE ME TO SLOW DOWN OR SPEED UP UNEXPECTEDLY. I HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS BECAUSE OF THIS.
TRANSMISSION SHIFTS HARD AND IN ALL THE WRONG PLACES. ACCELERATING FROM SCRATCH, THE TRANS WILL NOT ALWAYS GRAB AND ACCELERATE. I'VE HAD 3 SOFTWARE UPDATES APPLIED, AND IN THE LAST TWO WEEKS I'VE RECEIVED I'VE HAD TWO INCIDENTS WHERE I RECEIVED THE "SERVICE TRANSMISSION", "SERVICE PARKING BRAKE", AND "4WD DRIVE SYSTEM UNAVAILABLE" ERRORS... ONCE AFTER COMING TO A STOP AND PUTTING THE CAR IN PARK, AND THE SECOND TIME WHILE I WAS STARTING THE CAR. THE CHECK ENGINE LIGHT REMAINED ON OVERNIGHT THE FIRST TIME BEFORE DISAPPEARING AND IS CURRENTLY BEING DISPLAYED AFTER THE MOST RECENT INCIDENT. THE CAR ONLY HAS 44K MILES ON IT. SO VERY DISAPPOINTING.
WHEN ACCELERATING, TRANSMISSION JERKS, PULLS, HESITATES, SOMETIMES DOESN'T KNOW WHAT GEAR IT'S SUPPOSED TO BE IN. DOES NOT DO THIS WHILE MANUALLY DOING IT, BUT WOULD RATHER DRIVE IN AUTOMATIC SO THAT I DO NOT HAVE TO MANUALLY DO IT. SOMETIMES FEELS LIKE I'M BEING REAR ENDED.
WHEN TRYING TO START VEHICLE THE DASH ELECTRONICS FLASH TRANSMISSION MAINTENANCE REQUIRED, BRAKE MAINTENANCE REQUIRED. THE STEERING WHEEL GETS HARD TO TURN. WHEN YOU PUT YOUR FOOT ON THE BRAKE TO TURN OVER THE ENGINE THE CAR STUTTERS AS IF THERE IS NO BATTERY POWER. IT TURNS OVER ONCE, STARTS, THEN SHUTS OFF. THE CAR WILL START ONCE THEN YOU WILL NEED TO STEP ON THE GAS WHILE STILL IN PARK FOR THE CAR TO STAY ON. CAUSE UNKNOWN.
TRANSMISSION LAGS UPON ACCELERATION, HESITATING FOR UP TO SEVERAL SECONDS AND THEN LURCHING FORWARD AS IT ENGAGES INTO GEAR. THIS OCCURS MOST TIMES AND WHEN MOVING AHEAD AFTER A BRIEF STOP AT A STOP SIGN OR LIGHT.
DRIVING UP GRADE COMING TO A STOP, THEN STARTING AGAIN, THE TRANSMISSION SPINS THEN BANGS INTO GEAR, A VIOLENT MOVEMENT. AND NOW MY CAR IS JUST STALLING. USUALLY WHEN STARTING OUT DOWN A GRADE AFTER TAKING MY FOOT OFF ACCELERATOR, CAR STALLES
CONSTANT TRANSMISSION ISSUES THAT APPARENTLY ARE A KNOWN PROBLEM. CAR WILL NOT ACCELERATE FOR SEVERAL SECONDS. THIS HAS EVEN HAPPENED IN THE MIDDLE OF INTERSECTIONS.IT HAS HAPPENED WHEN THE CAR IS STOPPED ENTIRELY AND WHEN THE CAR IS AT A LOW SPEED.
I HAVE HARD SHIFTING AND NOICE FROM TRANSMISSION ,,IM UNDER WARANTEE BUT FCA DON'T WANT TO SOLVE THIS PROBLEM
MY FIANCEE PURCHASED A 2015 JEEP CHEROKEE SUV 4X4 (CERTIFIED PRE-OWNED W/ ADDITIONAL, EXTENDED WARRANTY) ONE (1) MONTH AGO ALMOST TO THE DAY OF THIS INCIDENT REPORT. WHILE SHE WAS DRIVING THE VEHICLE VERY EARLY IN THE MORNING (APPROXIMATELY 5-5:30AM), THE CAR BECAME NON-FUNCTIONAL AND THE INSTRUMENT CLUSTER FLICKERED WITH WARNING LIGHTS APPEARING. THE CAR WAS IN MOTION WHEN THIS OCCURRED WITH NO OUTSIDE FORCES OR FACTORS TO CAUSE THIS TO HAPPEN. THE ENGINE COMPLETELY SHUT OFF AND THE CAR STALLED IMMEDIATELY, WHILE STILL MOVING. THE ELECTRICAL WAS ON AND DISPLAY WORKED, HOWEVER; THE CAR WOULD NOT GO AT ALL. THE CAR BEHIND HER HAD TO SLAM ON THEIR BRAKES AND LUCKILY NO ACCIDENT OCCURRED. HAD IT BEEN ANY LATER IN THE DAY OR ON A BUSY, MAJOR HIGHWAY; I FEAR IT WOULD HAVE BEEN MUCH WORSE. WE HAVE NOW BROUGHT IT TO A DEALERSHIP FOR DIAGNOSIS AND THEY CANNOT GET TO THE CAR FOR AT LEAST TWO (2) WEEKS WITH NO LOANER CARS AVAILABLE. WE WERE ADVISED TO CALL JEEP DIRECTLY AND GO OVER THE SITUATION AND THEY OFFERED NO HELP AT ALL BUT TO *POTENTIALLY* REIMBURSE RENTAL COSTS WHILE THE CAR WOULD BE REPAIRED (MUCH LATER AFTER THE RENTAL NEEDS TO BE PAID). THIS IS OUR SECOND JEEP AND I AM ABSOLUTELY DISSATISFIED WITH THIS AS THIS COULD HAVE COST MY FIANCEE HER LIFE AND THE LIFE OF OTHERS. WE NOW DO NOT KNOW THE BEST PATH FORWARD AND ARE TRYING TO FIGURE OUT A SOLUTION TO EITHER REPAIR OR REPLACE THE VEHICLE. MAYBE LEGAL ACTION IS REQUIRED. FOR BEING "CERTIFIED PRE-OWNED" THE LEVEL OF TRUST HAS DEFINITELY BEEN REDUCED IF NOT LOST COMPLETELY. I HOPE THIS GETS RESOLVED SOON AND THAT JEEP REALLY UNDERSTANDS THE SEVERITY OF THE ISSUE. IF A RECALL IS NECESSARY TO PREVENT INJURY OR DEATH, PLEASE FIX THIS AND MAKE IT RIGHT. PEOPLE BUY THESE CARS TO BE YOUR CUSTOMERS - DON'T DO WRONG BY THEM AND RISK THEIR LIVES TO PREVENT SPENDING TOWARDS THE RESOLUTION OF A COMMON PROBLEM.
WHEN IN MOTION AND SLOWING TO A ROLL AT LOW SPEED, TRANSMISSION REMAINS IN HIGHER GEAR(3) AND DOESN'T SHIFT DOWN WHEN THROTTLE IS RE-APPLIED. IS REPEATABLE. IS EXTREMELY DANGEROUS WHEN ROLLING TO A NEAR STOP ON AN INCLINE BECAUSE WHEN YOU TRY TO ACCELERATE, IT HAPPENS EXTREMELY SLOW BECAUSE THE VEHICLE IS IN TO HIGH OF A GEAR. CAR HAS TO COME TO A COMPLETE STOP TO SHIFT DOWN FROM 3RD GEAR IN THESE SITUATIONS. TRANSMISSION IS ALSO VERY SLOW TO SHIFT IN MANY SCENARIOS, WHICH COULD BECOME DANGEROUS IF DRIVER NEEDS TO ACCELERATE TO AVOID A CRASH. FCA HAS COME OUT WITH MANY TRANSMISSION ECU UPDATES AND IS AWARE OF MANY COMPLAINTS WITH THIS TRANSMISSION, BUT HAS FAILED TO RESOLVE THE PROBLEM WITH THEM. PURCHASED NEW AND HAS BEEN HAPPENING SINCE AROUND 2K MILES, AT LEAST AROUND THE TIME I RECOGNIZED IT.
IN RESPONSE TO ISSUES BELOW, DEALER DIAGNOSED THAT A BCM, PART NO "68236667AI", WAS NOT RESPONDING TO TESTS AND NEEDED REPLACEMENT. WE DRIVE WITH WINDOWS DOWN AND A/C ON AT TIMES. UNDER THESE CONDITIONS I HAVE FELT WATER FROM CONDENSATION HIT MY FEET IN THE DRIVER SIDE FLOOR AND I THINK IT IS LIKELY THAT THIS PART WAS DAMAGED FROM THAT CONDENSATION. THIS BCM SHOULD HAVE A SEALANT AROUND IT OR BE IN A BETTER LOCATION IF THE A/C IS GOING TO DRIP IN THE CAR. RESULTING PROBLEMS FROM ELECTRICAL BCM FAILURE THAT ARE ONGOING FOR LAST MONTH BECAUSE PART IS BACK ORDERED: 2018/09/16 KEYLESS ENTRY WORKS, BUT ONLY WHEN USING THE PASSENGER DOOR. THEN STOPPED AND LEFT VEHICLE, AFTERWARD ELECTRIC LOCKS WOULD NOT WORK FROM INSIDE, KEYLESS ENTRY WOULD NOT WORK, AND DOORS WOULD NOT LOCK WHEN VEHICLE SURPASSED 15 MPH. 2018/08/30 AT NIGHT, AFTER EXITING VEHICLE KEYLESS ENTRY UNRESPONSIVE, HAZARD LIGHTS TURNED THEMSELVES ON, HATCH WOULD NOT LOCK. THROUGHOUT ALL THESE DAYS FOR APPROXIMATELY THREE WEEKS, THE KEYLESS ENTRY, ELECTRIC LOCKS, MEMORY SEATS, AND RADIO PRESETS MAY OR MAY NOT LOCK. THERE WAS ANOTHER TIME WHERE THE REAR HATCH POWER DID NOT WORK AND IT ALSO DID NOT LATCH ITSELF. WE WERE MOVING WHEN WE DISCOVERED THE HATCH DID NOT LATCH ITSELF AND AFTER SEVERAL ATTEMPTS, IT DID RESPOND AND PULL ITSELF LATCHED. THE HAZARDS AND LIGHTS NOT RESPONDING AND STAYING ON, DOORS NOT LOCKING OVER 15 MPH, AND HATCH NOT LATCHING ARE ALL SAFETY CONCERNS. THE PART TO REPAIR THIS CAME IN YESTERDAY, THE ISSUE WAS REPORTED AROUND A MONTH AGO.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE GEARS FELT AS IF THEY HAD SLIPPED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, MN 87110, 505-404-0108) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS INOPERABLE. THE VEHICLE WAS REPAIRED, BUT THE SYMPTOMS RECURRED. THE DEALER DIAGNOSED THE VEHICLE AGAIN, BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 22,600. **TR MANUFACTERER NOTIFIED AUG18- RESPONSE WAS OUT AT WARRANTY WE CAN'T HELP YOU. CHRYSLER WAS NOTIFIED - 1800-334-9200 SAID OUT OF WARRANTY TIME. SERVICE WRITER HOWARD B COURTNEY TOLD US THE 9 SPEED HAS BEEN DISCONTINUED NO LONGER OFFERED. (HOWEVER A BIG SELLING POINT AT PURCHASE). WE ARE AFRAID TO GO OUT OF TOWN IN VEHICLE. NO HELP FROM DEALER OR CHRYSLER. EST. TRANS REPAIRS $4,000-$5,500. I WAS IN WARRANTY WHEN 1ST REPORTED. OUT BY 8 DAYS AT LAST VISIT. UPDATED 10/30/18*JB
DRIVING ON THE HIGHWAY, MY VEHICLE TRANSMISSION UNEXPECTEDLY SHIFTS TO NEUTRAL, AND IT SHOWS ON MY BOARD AS " SERVICE TRANSMISSION". IT CAN NOT SPEED UP SUDDENLY. THEN IT WILL GO BACK TO NORMAL AFTER I PARKED AND DRIVE. IT HAPPENED TWICE ALREADY ON THE HIGHWAY. FEEL VERY DANGEROUS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE SERVICE SHIFTER ERROR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,853.
AN ALERT MESSAGE READS "SERVICE SHIFTER" ACROSS DASH MESSAGE CENTER WHILE DRIVING. . THE GEAR SHIFT WILL LIGHT UP EVERY GEAR AND NEITHER CLEAR OFF UNLESS I PULL OVER AND KILL THE ENGINE. THE MESSAGE DOES NOT STORE IN THE "ERROR MESSAGE" REPORTING SYSTEM AND I HAVE BEEN TOLD FROM THE DEALERSHIP I PURCHASED FROM AS WELL AS ANOTHER THAT THERE IS NO RECALL AND NOTHING CAN BE DONE SINCE THE MESSAGE ISN'T STORED. I'M READING REPORTS OF THESE MAKE/MODELS LOCKING UP THE STEERING AND CAUSING CRASHES.
SINCE I BOUGHT MY JEEP IN AUGUST 2016 AND SINCE I'VE GOTTEN IT THE MESSAGE 'SERVICE SHIFTER' POPS UP ON MY SCREEN. I'VE TAKEN IT BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH IT. IT'S GOTTEN TO THE POINT NOW THE MESSAGE POPS UP EVERY OTHER DAY. I HAVE A SON AND I DO NOT WANT SOMETHING MALFUNCTIONING WHILE I'M DRIVING DOWN THE ROAD PUTTING MY FAMILY'S LIFE IN DANGER! THIS NEEDS TO BE FIXED.
SERVICE SHIFTER PROMPT, ALL LIGHTS ON GEAR SHIFTER LIGHT UP AT THE SAME TIME, SOMETIMES WILL NOT LET ME SHIFT, SOMETIMES DOES NOT EFFECT DRIVING BUT WILL NOT GO AWAY UNTIL CAR IS PARKED AND TURNED OFF FOR A PERIOD OF TIME
SERVICE SHIFTER, VEHICLE TRIES TO SHIFT INTO PARK WHILE DRIVING.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS VERY STIFF AND WOULD NOT DEPRESS WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (LAMBERT CHRYSLER/DODGE/JEEP/RAM, 5 RIVER ROAD, CLAREMONT, NH 03743) WHERE IT WAS DIAGNOSED THAT THERE WAS BRAKE FLUID LEAKAGE. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY SIX MONTHS AGO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,627.
START/STOP FAILING TO WORK OR WORKS WHEN IT SHOULDN'T. I TOOK MY JEEP TO THE LOCAL DEALER 4 OR 5 TIMES. ONE VISIT THEY KEPT IT FOR 3 DAYS. THEY EVEN TALKED TO CHRYSLER REGARDING THIS ISSUE. SO THEY REPLACED THE BATTERY FOR THIS. DIDN'T HELP. NOW THE WARNING STILL COMES ON AT DIFFERENT TIMES. SOMETIMES IT DOESN'T SHUT DOWN AT ALL WHEN I COME TO A COMPLETE STOP AND SOMETIMES IT DOES. I ALSO NOTICED THE JEEP NOT SHIFTING RIGHT. THIS HAS HAPPENED 5-6 TIMES. NOT SURE IF ONE THING IS CONNECTED TO ANOTHER BUT I AM VERY CONCERNED. I HAVE MY 3 GRANDCHILDREN IN THE JEEP OFTEN AND DON'T LIKE THIS FAULTY ISSUE. WHAT ARE MY OPTIONS?
WHILE DRIVING CAR HOME FROM WORK IN SUNNY WEATHER CONDITIONS, THE CARS DASH BEEPED AND LIT UP WITH THE BATTERY WARNING. MY CAR STOPPED EXELERATING BUT ALL OF THE ELECTRICAL IN THE CAR STILL WORKED. AFTER TRYING TO GET IT TO TURN OVER AGAIN IT JUST RATTLED. I WAS ABLE TO GET A JUMP AND HEAD HOME WHERE WE LOOKED DEEPER INTO THE PROBLEM. WE FINALLY TOOK IT TO A MECHANIC WHO SAID THAT THE STARTER, BATTERY, ALTERNATOR WERE ALL WORKING AND IN GOOD CONDITION AND HAD NO CLUE WHY IT WOULD HAVE DIED ON ME FOR NO REASON. I DO NOT FEEL SAFE DRIVING MY CHILD AROUND ON THE HIGHWAY OR ANY BUSY/CONSTRUCTION AREAS IF MY CAR COULD STOP ON A DIME WITHOUT WARNING. NOT FIXING THIS PROBLEM COULD RESULT IN SOMEONE GETTING HURT OR EVEN KILLED.
MY VEHICLE CONTINUES TO EXPERIENCE ABNORMALITIES. MY VEHICLE IS CURRENTLY EXPERIENCING THE FOLLOWING PROBLEMS: JERKING, NO RESPONSE TO PRESSING PEDAL (LACK OF ACCELERATION), NOT SHIFTING GEARS OR GETTING HUNG UP ON A GEAR, UNINTENDED FAST ACCELERATION (I.E. DEPRESS THE PEDAL LIGHTLY AT A GREEN STOPLIGHT, NO RESPONSE, GO FURTHER, NO RESPONSE, THEN IT REACTS AND TIRES SQUEAL), UNINTENDED ACCELERATION WHEN COMING TO A STOP (I.E. COMING OFF HIGHWAY OFF-RAMP, APPLYING BRAKE, ENGINE STILL OUTPUTTING POWER WHEN TRYING TO COME TO A STOP AND NOT PRESSING GAS), A FEW TIMES THERE HAS BEEN COMPLETE LOSS OF ACCELERATION AT HIGHWAY SPEEDS (HAVE GONE TO SWITCH LANES, TRY TO ACCELERATE, VEHICLE DOES NOT RESPOND AT ALL, KEEP TRYING TO PRESS, EVENTUALLY LOUD CLUNK SOUND, VEHICLE JERKS, AND IT WILL RESPOND WITH MAJOR HESITATION).
GEAR SHIFTING DOES NOT GO SMOOTHLY . WHEN SHIFTING IT LURCHES , HARD SHIFTING . ENGINE LIGHT GOES ON SAYS SERVICE TRANSMISSION. I WAS DRIVING ON FREEWAY AND GEAR GOT STUCK AND WOULDN'T CHANGE GEARS . HAD TO MAKE MY WAY ACROSS THE FREEWAY TO GET OFF THE FREEWAY . VERY DANGEROUS . STOPPED THE CAR PUT IN PARK , SHUT OFF ENGINE AND RESTARTED. WAS ABLE TO DRIVE BUT ENGINE LIGHT STAYED ON . HAVE HAD HARD SHIFTING AND LURCHING FOR OVER A YEAR AND A HALF NOW . BROUGHT IN TO DEALERSHIP TO FIX . THIS WILL BE THE SECOND TIME BRINGING IN .
I WAS STOPPED AT A TRAFFIC LIGHT AND THE CAR JUST STALLED. I HAD TO RESTART THE CAR TWICE BEFORE IT TURNED ON, DROVE ABOUT 2 MINS AND HAD TO STOP FOR SOMEONE TURNING & THE CAR STALLED AGAIN. THAT TIME ONLY TOOK ONE TRY TO RESTART.
I PURCHASED MY 2015 JEEP CHEROKEE BRAND NEW, IT HAD NEVER BEEN DRIVEN BEFORE. IMMEDIATELY I RECOGNIZED THERE WAS SOMETHING OFF WITH THE TRANSMISSION AND THE ACCELERATION PATTERN OF THE VEHICLE. FOR ANY SPEED WITHIN THE FIRST FEW GEARS (ESPECIALLY GEAR 2-3) THE VEHICLE IS EXCEPTIONALLY DANGEROUS. IF YOU COME TO A ROLLING STOP AT A YIELD SIGN, THE CAR WON'T ACCELERATE A SINGLE INCH UNTIL YOU'RE UP TO ABOUT 4500 RPMS, AFTER WHICH IT WILL RIP INTO 3RD GEAR SO VIOLENTLY THAT THE TIRES SQUEAL. THIS HAS BROUGHT ME CLOSE TO CAUSING SEVERAL ACCIDENTS, EITHER FROM NOT ACCELERATING QUICKLY ENOUGH AND ALMOST BEING T-BONED AT AN INTERSECTION, OR FROM ACCELERATING SO RAPIDLY YOU LOSE CONTROL OF THE VEHICLE. MY FINAL STRAW FOR WRITING THIS FORMAL COMPLAINT WAS HOW CLOSE I CAME TO MY JEEP JERKING INTO A PEDESTRIAN CROSSING THE STREET WHEN I WAS TRYING TO TURN A CORNER BEFORE THE PEDESTRIAN EVEN STARTED CROSSING THE STREET. I HAD PLENTY OF ROOM AND TIME TO TURN THE CORNER, BUT WHEN I ATTEMPTED TO ACCELERATE THE RPMS ROSE RAPIDLY AND THE VEHICLE STAYED PUT UNTIL I HIT THAT MAGICAL ZONE WHERE ALL OF A SUDDEN 3RD GEAR CATCHES AND YOU ARE VIOLENTLY JERKED FORWARD. I HAVE BEEN INTO THE DEALERSHIP THAT SOLD ME MY VEHICLE FOUR TIMES FOR THIS EXACT ISSUE. THEY DID A FEW 'SOFTWARE UPDATES' TO TRY TO 'FIX' THE ISSUE, BUT NOTHING WORKED EVEN IN THE SLIGHTEST. I AM NOW A COUPLE OF YEARS IN WITH THIS VEHICLE AND JEEP REFUSES TO DO ANYTHING MORE TO FIX THEIR FAULTY TRANSMISSION. I WAS COMPLETELY RIPPED OFF, I WILL LOSE THOUSANDS ON THIS TERRIBLE VEHICLE IF I TRY TO SELL IT NOW, BUT AT THE SAME TIME IT IS UTTERLY IRRESPONSIBLE AND DANGEROUS TO DRIVE IT OUT ON THE ROADS. AFTER RESEARCHING ONLINE, I FOUND THOUSANDS OF OTHER COMPLAINTS IDENTICAL TO MINE FOR BOTH 2014 AND 2015 CHEROKEES. JEEP IS REFUSING TO DO ANYTHING ABOUT ANY OF THEM. JEEP HAS ROBBED ME, AND I AM POWERLESS AS A MIDDLE CLASS CITIZEN.
VERY ROUGH SHIFT WHEN ACCELERATING I.E. ENTERING A HIGHWAY FROM AN ON RAMP. HAPPENS CONTINUALLY.
WILL DRIVING ON THE HIGHWAY THE SERVICE TRANSMISSION WARNING LIGHT CAME ON. WHEN I PULLED OFF AT THE CLOSEST EXIT THE TRANSMISSION SHIFTED INTO NEUTRAL AND WOULDN'T ENGAGE. I PULLED OFF ON THE SHOULDER AND WAITED A FEW SECONDS AND IT SUDDENLY SHIFTED INTO GEAR WITH A SURGE. THIS HAS HAPPENED TWICE. IT WORKED OK AFTERWARDS WITH SPOTTY SHIFTING. THIS HAS NOW HAPPENED TWICE. I HAVE NOW CALLED FOR SERVICE AT A DEALERSHIP TO CORRECT THIS PROBLEM.
ENGINE DIES WHILE DRIVING DOWN THE ROAD & AFTER 10-15 MINUTES VEHICLE WILL START. THIS HAS HAPPENED NUMEROUS TIMES & EACH TIME I HAVE BROUGHT IT BACK TO NORMANDIN JEEP IN SAN JOSE, CA. OF COURSE IT IS RUNNING EACH TIME WHEN I GET TO THE DEALERSHIP & I ALWAYS GET THE SAME STORY. LOW OIL OR OIL PRESSURE. I CURRENTLY HAVE LESS THAN 40,000 MILES ON THE JEEP & MY FIRST INCIDENT BEGAN WITH 15,000 MILES ......... THEN AGAIN & AGAIN & AGAIN. I LIVE IN SILICON VALLEY & HAVE A ONE YEAR OLD SON. THE FREEWAYS ARE BUSY AND THIS HAS BECOME A DANGEROUS SITUATION. ACCORDING TO MY ONLINE RESEARCH ........ THIS IS AN INHERENT PROBLEM WITH THE JEEP CHEROKEE ..........BUT ........ THE DEALERSHIP DOES NOT WANT TO ADMIT THIS. ON MY LAST VISIT ABOUT A MONTH AGO (LESS THAN 40,000 ON ODOMETER) THEY (NORMANDIN) TOLD ME THE PROBLEM WAS WITH THE OIL PRESSURE SENDING UNIT & THIS WOULD NOT BE COVERED UNDER WARRANTY ..........EVEN THOUGH THIS ISSUE BEGAN A COUPLE YEARS AGO. SERVICE MANAGER SAID THAT BECAUSE THIS HAS BEEN AN ONGOING PROBLEM .......... HE WOULD REPLACE THE UNIT AND CHARGE ME ONLY $100. WITH A JOB & A ONE YEAR OLD CHILD ..... I CERTAINLY DID NOT HAVE THE TIME TO ARGUE. THEY REPLACED THE UNIT & FILLED MY JEEP WITH OIL AND I LEFT THE DEALERSHIP. WELL ............ MY JEEP JUST STRANDED ME AGAIN . SAME PROBLEM & I KEEP CALLING THE DEALERSHIP (FOR THE PAST 5 DAYS) AND THE SERVICE MANAGER HAS NOT RETURNED MY CALL. I SIMPLY DO NOT HAVE THE TIME FOR THIS. PLUS I AM SCARED TO BE ON THE ROAD TO MY WORK WITH MY YOUNG SON IN THE BACK SEAT (I DROP HIM OFF AT DAY CARE). I WRITE THE NHTSA BECAUSE I'M AWARE THAT THERE ARE SO MANY PEOPLE WHO HAVE EXPERIENCED THIS ISSUE. ONLY DIFFERENCE IS THAT PERHAPS THEIR LOCAL JEEP DEALER REPAIRS THE PROBLEM ............ WHETHER IT BE WITH A NEW ENGINE OR WHATEVER. CAN YOU PLEASE HELP ?
I RECEIVED A NOTICE FOR A RECALL ON MY JEEP CHEROKEE 2015 INVOLVING THE CRUISE CONTROL. I SCHEDULED THE SERVICE AT BILL LUKE JEEP IN TWO WEEKS. THE EVENING BEFORE THE APPOINTMENT I RECEIVED A CALL THAT THEY COULD NOT PERFORM THE SERVICE DUE TO HAVING "TOO MANY" CARS AT THE SHOP. I HAVE NOW MADE ANOTHER APPOINTMENT AT ANOTHER DEALERSHIP. THIS HAS NOW DELAYED MY GETTING THIS CORRECTED BY 10 DAYS.
MY VEHICLE HAS BEGUN STALLING, WITH NO WARNING. WHILE SITTING AT A STOP SIGN OR TRAFFIC LIGHT OR IN SLOW TRAFFIC. IT HAS STALLED ONCE ON A BUSY FREEWAY DURING RUSH HOUR. THE FIRST OCCURENCE WAS FRIDAY 7/13 AT A STOP SIGN JUST SHORTLY AFTER STARTING TO DRIVE; THE NEXT SATURDAY 7/14 AT A STOP SIGN AFTER HAVING DRIVEN APPROXIMATELY 17MILES ON A FREEWAY. THIS TIME IT WAS DIFFICULT TO START AND THE GEAR SHIFT WOULD NOT MOVE. THEN WEDNESDAY 7/18 I DON'T RECALL THE CONDITIONS. THEN ON FRIDAY JULY 20 IT STOPPED WHILE I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY DURING RUSH HOUR. THE ISSUE CONTINUES. THERE SEEMS TO BE NO PATTERN - HAS HAPPENED WHEN FIRST STARTING THE VEHICLE, AFTER HAVING DRIVEN FOR SEVERAL MILES - SO IS NOT A "COLD" OR "HOT" ENGINE PROBLEM. THERE ARE NO ENGINE WARNING LIGHTS AND NO PHYSICAL WARNING SIGNS - IT JUST STOPS. I HAVE TAKEN IT TO THE DEALER TWICE. THEY HAVE HAD IT FOR A TOTAL OF 3 DAYS AND SAY THERE IS NOTHING WRONG WITH IT. THIS IS DANGEROUS IF IT CONTINUES TO STALL ON THE FREEWAY IN HEAVY TRAFFIC.
TODAY BEING 7/26/2018. TODAY MY VEHICLE JUST SHUT DOWN WHILE COMING TO A STOP SIGN IN THE MORNING, AND AGAIN IN THE AFTERNOON WHEN MAKING A U-TURN. AND FOR ABOUT 2 WEEKS BEFORE, A FEW TIMES I FELT THE ENGINE ATTEMPT TO SHUT OFF WHEN COMING TO STOP SIGNS AND LIGHTS, WHICH THE VEHICLE SHAKING WOULD TAKE PLACE AND THE MOTOR SOUNDED LIKE IT WAS GOING TO DIE. IN THE CASE OF TRANSMISSION, FOR THE PAST MONTH IN RANDOM MOMENTS WHILE STOPPED AT AN INCLINE OR TURNING ONTO AN INCLINE STREET, THE GEARS WOULD DELAY SHIFTING INTO THE NEXT GEAR, AND IT WOULD SOUND LIKE RPM WAS REACHING HIGHER THAN NORMAL ROTATIONS BEFORE ACTUALLY SHIFTING INTO THE NEXT GEAR, THE CAR JERKING FROM THE CATCH. ALL EVENTS OCCURRED WHILE VEHICLE WAS IN MOTION, ON STREETS, BOTH WHEN TURNING OR STOPPING, OR INCLINE CLIMB INVOLVED.
CAR WAS IN MY DRIVEWAY PARKED FOR ABOUT 3 HOURS WHEN MY NEIGHBOR HEARD A LOUD EXPLOSION LOOKED OUT AND SEEN THAT MY CAR WAS ON FIRE SHE THEN CALLED 911 AND CAME AN WOKE US UP TO GET US OUT OF THE HOME. WE ALL MADE IT OUT SAFELY AS THE CAR KEPT EXPLODING 3 MORE TIMES CAR WAS A LOSS AND HOME WAS DAMAGED THE CAR AT THE TIME OF THE FIRE AS WE WAS TRYING TO PUT IT OUT WITH WATER HOSES THE WINDSHIELD WHIPPERS WAS GOING HEADLIGHTS WAS FLASHING HORN WAS HONKING DOORS WAS LOCKING AND UNLOCKING THE CAR WAS SETTING IN MY DRIVEWAY WITH NO KEYS IN IT AND WINDOWLS UP AND LOCKED ONLY HAD THIS CAR 5 MONTHS. BOUGHT IT 02/24/18
TRUCK VIBRATE WHEN APPLYING BRAKES ROTORS AND PADS STILL GOOD ONLY 22000 MILES
HAS TROUBLE SHIFTING, AND WILL RANDOMLY SHIFT TO NEUTRAL WHILE DRIVING
WHILE IN MOTION, THE VEHICLE SHUTS OFF WITHOUT WARNING. A MESSAGE ON THE DASH SAYS PUT THE CAR IN PARK TO START. THE CAR CONSUMES LARGE AMOUNTS OF SYNTHETIC OIL, WHICH SHOULD LAST UP TO 6 MONTHS BUT ONLY LASTS BETWEEN 700-1000 MILES PER QUART. THE OIL LIGHT DOES NOT COME ON INDICATING THAT THE OIL IS LOW. IT FLASHES ACROSS THE SCREEN TOO FAST FOR THE DRIVER TO SEE THE WARNING. WHEN THE OIL IS LOW, THE CAR BEGINS TO SHUT ITSELF OFF WHILE IN MOTION. THIS HAS HAPPENED WHILE DRIVING AT BOTH HIGH AND LOW RATES OF SPEED ON CITY STREETS AND A HIGHWAY DURING RUSH OUR TRAFFIC, NEARLY CAUSING A COLLISION WITH VEHICLES BEHIND ME.
JEEP CHEROKEE TRANSMISSION PROBLEMS WHILE IN PARK, OR STOPPED AT A LIGHT OR EVEN SHIFTING TO REVERSE THE JEEP SHIFTER WILL LIGHT UP ALL LIGHTS AND DISPLAY "SERVICE SHIFTER" MESSAGE.
WHEN JEEP IS RUNNING IT MAKES A LOUD SOUND, YOU CAN HEAR IT INSIDE THE CAR, AT 10 MPH IS SOUNDS LIKE RAAA RAAA RAAA RAAAA, AT 20 MPH IT SOUNDS LIKE RA RA RA RA RA , AT 60 MPH IT SOUNDS LIKE RARARARARARARARARARARARARARARARARARARARARARARARARARARA. SOUNDS LIKE IT'S COMING FROM UNDER THE CAR, A ROTATING SOUND THAT JUST GETS LOUDER AS YOU DRIVE FASTER. WE COULD NEVER USE THIS CAR FOR A TRIP, WE WOULD BE DEAF BY THE TIME WE GOT BACK. WE THOUGHT IT MIGHT GO AWAY IF WE GOT NEW TIRES, HAD FIRESTONE AT & WE BOUGHT MICHELIN DEFENDER LTX DUE TO LOW NOISE OF TIRE. NO LUCK, NOISE IS STILL THERE. WE GO TO DEALER FOR ALL SERVICE & ARE TOLD ITS A JEEP THING, REALLY? THIS SHOULD NOT BE ALLOWED, PLEASE LOOK INTO IT AS WE ARE SLOWLY LOSING OUR HEARING. IT STARTED MAKING THIS NOISE IN 2015, BOUGHT IN JANUARY 2015 AND CONTINUES TO THIS VERY DAY, JULY 16, 2028. I HATE THIS CAR & FOR $40,000 IT SHOULD BE A HECK OF A LOT BETTER. AND THIS WAS OUR 2ND JEEP, WE HAD A 2001 WITHOUT ONE PROBLEM FOR 12 YEARS.
THE FAN BELT SHREDDED AT 37,000 MILES. I BELIEVE THE PULLEYS WERE PART OF THE PROBLEM. DRIVING DOWN THE ROAD, THE BELT SHREDDED. IT STARTED OVERHEATING QUICKLY.
THE VEHICLE LAGS ON TAKEOFF, SHIFTS ROUGHLY BETWEEN GEARS, LAGS BETWEEN GEARS, AND LURCHES. THE AUTOMATIC TRANSMISSION DOES NOT FUNCTION SMOOTHLY AND, AT TIMES, HAS CAUSED SAFETY CONCERNS RELATED TO INADEQUATE ACCELERATION AND LURCHING FORWARD UNEXPECTEDLY. THESE PROBLEMS OCCUR IN MOTION ON CITY STREETS AND ON THE HIGHWAY. THE VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP FOR SERVICE RELATED TO THE TRANSMISSION CONTROL MODULE (TCM). WE HAVE BEEN TOLD THAT IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY, EVEN THOUGH IT IS PART OF THE TRANSMISSION SYSTEM. THE DATE PROVIDED BELOW IS THE LATEST SERVICE. HOWEVER, THE VEHICLE HAS BEEN SERVICED TWO OTHER TIMES FOR THE SAME PROBLEM.
OUR JEEP FEELS AS THOUGH IT IS BUCKING/TRANSMISSION WILL SLIP. WE HAVE TAKEN IT TO THE DEALERSHIP ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE THE ISSUE OR THEY HAVE DID A SOFTWARE UPGRADE THAT SHOULD FIX THE PROBLEM. IT IS ONLY A BANDAID AND DECREASES THE AMOUNT IT DOES THE BUCKING BUT WILL GO BACK TO NORMAL AFTER A FEW HUNDRED MILES. RECENLTY OUR SCREEN AS WELL WILL NOT TURN ON FOR UP TO 5TH MINUTES OF DRIVING AND OCCASIONALLY GET A MESSAGE THAT SAYS THE PHONE IS OUT OF SERVICE AND TO CONTACT DEALER. AGAIN WE CONTACT THE DEALER ONLY TO BE TOLD THEY CAN NOT DUPLICATE THE ISSUE AND NOTHING CAN BE DONE. THE SHIFTING HAPPENS GENERALLY WHEN GOING IN BETWEEN THE SPEEDS OF 5-35 MPH. IT'S BECOMING SCARY TO DRIVE AS WE JERK WHILE IN MOTION.
WHEN I DRIVE OUT OF NOWHERE THE CAR BEGINS TO STALL AND A NOTIFICATION POPS UP SAYING THAT MY BATTERY IS DYING SO THE CAR STOPS MOVING AND THE STEERING WHEEL LOCKS UP. ONCE STOPPED THEN A FEW WORDS POP UP ON MY CAR DISPLAY SAYING THAT I HAVE TO MOVE THE SHIFT FROM P EVEN THOUGH THE SHIFT IS ON D. WHEN I TRY TO SHIFT NOTHING HAPPENS THE CAR STILL STAYS THE SAME DOESNT MOVE OR EVEN REV WHEN I PUSH ON THE GAS PEDAL. THEN I TURN THE CAR OFF AND WHEN I TRY TO TURN IT BACK ON IT TAKES A COUPLE SECONDS FOR IT TO FINALLY TURN BACK ON AS IT STRUGGLES AND THEN EVERYTHING IS NORMAL AGAIN EVEN THE BATTERY LEVEL IS BACK UP TO NORMAL EVEN THOUGH IT WAS JUST COMPLETELY DEAD PRIOR TO STARTING THE CAR AGAIN. WHATEVER IS HAPPENING TO THE SHIFTER IS DRAINING MY BATTERY.
FAULTY TRANSMISSION GEAR SHIFTING
TRANSMISSION JERKS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE UPON STARTING AND WOULD INADVERTENTLY ACCELERATE WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908, NATRONA HEIGHTS, PA 15065, 724-901-1014), BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED AND "SERVICE THE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SHIFTER MODULE WAS GREASED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT TAKEN TO ANOTHER DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
COMMAND VIEW DUAL-PANE PANORAMIC SUNROOF. IS EXTREMELY NOISY WHEN DRIVING. WAS REAFFIXED OR REINSTALLED BY DEALERSHIP AND NOW NOISIER THAN BEFORE. FAULTY AIR BAG WAS REPLACED AT SAME TIME AS HORN WAS NOT WORKING ALSO ??
AFTER THE TRANSMISSION IS TOTALLY WARMED UP, TAKING OFF FROM A STOP MAY CAUSE THE TRANSMISSION TO SLIP AND THEN JUMP INTO GEAR WITH A JERK. THIS IS MORE PREVALENT WHEN STARTING UPHILL OR DOWNHILL. DEALER SAYS EVERYTHING IS FINE BUT MY WIFE ALMOST RAN INTO THE BACK OF A CAR BECAUSE OF IT.
2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE SHAKES AND THE TRANSMISSION CAUSES THE VEHICLE TO THRUST FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED IT WAS OPERATING AS DESIGNED. *JS
STOP/START NOT AVAILABLE SERVICE SOFT/START SYSTEM THE MESSAGE HAS BEEN RANDOMLY APPEARING WHEN DIVING.
SERVICE SHIFTER ERROR COMES UP AT LEAST 3 TIMES A WEEK WHILE DRIVING IN TOWN. I HAVE HAD 3 TRANSMISSION FIXES AND THE SHIFTER WORKED ON AND NOW THIS KEEPS HAPPENING!
AFTER I TURN KEY OFF THE ENGINE REFUSES TO START BACK UP WHEN I TURN THE KEY ON. IT HAS DIED TWICE LIKE THIS AT THE DRIVE UP WINDOW OF A RESTAURANT.
WITHOUT WARNING ALL THE DASH PANEL LIGHTS SHUT OFF. THIS HAS OCCURRED TWICE. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT ON HIGHWAYS AT DUSK. ( 5:30 PM, MARCH 7, 2018 ON ILLINOIS I-72 AND 8:15 PM, MAY 31, 2018 ON MISSOURI HIGHWAY 6.) THE DASH LIGHTS CAME BACK ON AFTER 15 - 20 MINUTES AND/OR A RESTART OF THE AUTO. IT WAS TERRIFYING TO EXPERIENCE A SUDDEN LOSS OF DASH LIGHTS AT DUSK AND TRAVELLING AT ROAD SPEED. CAUSE IS UNKNOWN TO ME. I PLAN TO CONTACT MY JEEP DEALERSHIP.
WENT TO START CAR WOULDN'T START OR TURN OVER. RECEIVED JUMP FROM ROADSIDE ASSISTANCE AND WAITED 20 MIN BEFORE ATTEMPTING TO DRIVE TO THE NEAREST AUTO ZONE (2 MILES). ONCE I STARTED DRIVING THE DASHBOARD LIGHTS STARTED FLICKERING AND AS SOON AS I CAME TO A RED LIGHT AT A VERY BUSY 3 LANE INTERSECTION I WAS IN THE MIDDLE LANE AND MY CAR SHUT OFF & WOULDN'T TURN BACK ON. AT THIS POINT, MY ONLY OPTION WAS TO SIT WITHOUT ANY POWER, THEREFORE NO HAZARD LIGHTS, AND WAIT FOR SOMEONE TO HIT ME AS I WAS UNABLE TO LEAVE MY VEHICLE DUE TO HIGH RISK OF BEING HIT BY A CAR. DURING THE TERRIFYING TIME OF WAITING EVENTUALLY I DID GET HIT. WHICH CAUSED A THREE CAR ACCIDENT & PILE-UP ON THIS VERY BUSY ROAD. I WAS THE FRONT VEHICLE AND MY JEEP IS PROBABLY TOTALED AND I WILL BE GOING TO DOCTOR TOMORROW, THE MIDDLE VEHICLE RECEIVED THE MOST DAMAGE & THE PASSENGERS WERE HURT & WENT TO HOSPITAL, THE 3RD VEHICLE (TRUCK) WAS VERY DAMAGED BUT THE DRIVER WAS NOT INJURED. I THEN CALLED 911 & WE FILLED OUT A POLICE REPORT & MY CAR WAS TOWED & THE POLICE DROVE ME HOME LIKE A CRIMINAL. THIS ACCIDENT WAS CAUSED BY MY JEEP'S ELECTRICAL MALFUNCTION. I DO NOT CURRENTLY SEE A RECALL FOR ANYTHING BY VIN OR BY MAKE/MODEL. PLEASE ADDRESS THIS IMMEDIATELY AS I DO NOT WANT OTHERS TO BE EFFECTED AS I WAS AT THE FAULT OF JEEP. *DT*JB
JEEP BEING TOWED PER RECREATIONAL 4 DOWN INSTRUCTIONS FRONT WHEELS TURN INWARD CREATING SEVERE VIBRATION OF MOTOR HOME TOW VEHICLE. JEEP STEERING ASSIST MODIFIED BY DEALER. MONTHS LATER UPON INVESTIGATION FOR CAUSE OF TOW BAR HOOKUP & RELEASE DISCOVERED BROKEN JEEP FRAME PLUS OTHER DAMAGES. HAD DAMAGES REPAIRED @ AUTHORIZED JEEP DEALER BODY SHOP. MANUFACTURER DECLINED TO REIMBURSE FOR REPAIR. DEALER ADVISED NOT TO DRIVE OR TOW 4 DOWN DAMAGED JEEP.
SINCE VEHICLE WAS FIRST PURCHASED IN DEC 2014, THE AUTOSTART FEATURE OCCASIONALLY COMPLETELY STALLS VEHICLE WHEN STOPPED AT SIGN, AT A TRAFFIC LIGHT OR STOPPED IN HEAVY TRANSIT AND WILL NOT TURN BACK ON TO CONTINUE TRIP. I HAVE TO TURN OFF KEY REMOVE KEY AND EXIT VEHICLE TO RESET. I HAVE ALMOST BEEN RUN OVER, IMPACTED BY OTHER ONCOMING VEHICLES ON THE HIGHWAY OR BY VEHICLES TRYING TO GET AROUND ME AT A LIGHT OR STOP SIGN. I HAVE REPORTED IT SEVERAL TIMES TO DEALER WHITTEN BROS IN RICHMOND VA AND ASHLAND VA BUT HAVE BEEN IGNORED AND THEY HAVE REFUSED TO DOCUMENT OCCURRENCES. AND DISMISSED MY ALLEGATIONS. I HAVE HAD OVER 12 INCIDENTS IN THE LAST 3 YEARS IN 2014, 2015, 2016, 2017 AND 2018, IN THE CITY, SUBURBS AND HIGHWAYS. MY MOST RECENT OCCURRENCE DATE IS POSTED BELOW *JS UPDATED 9/21/18*JB
AFTER A ROUTINE OIL CHANGE, I PROCEEDED TO EXIT A PARKING LOT AT 10 MPH, PRESSED GENTLY ON GAS PEDAL AND HEARD A VERY LOUD POP. VEHICLE IMMEDIATELY LOST POWER AND WAS EXTREMELY LOUD. I RETURNED THE VEHICLE TO THE JEEP DEALERSHIP THAT PERFORMS MY MAINTENANCE, AND THEY STATED THERE WAS A LARGE HOLE IN THE EXHAUST FLEX PIPE. THE VEHICLE IS LESS THAN 3 YEARS OLD AND LESS THAN 60000 MILES ON IT.
2015 JEEP CHEROKEE LATITUDE 4X4 - WHEN PRESSING THE ACCELERATOR AT A STOP LIGHT/SIGN, IT ACTS AS IF IT IS IN NEUTRAL FOR A FEW SECONDS PRIOR TO TAKING OFF. IT WILL OFTEN JERK HARD WHEN IT DOES MOVE AS IF IT IS DROPPING INTO GEAR. OFTEN TIMES THE JERK IS HARD ENOUGH THAT IT WILL THROW ME BACK IN THE SEAT AND MAKES A HORRID NOISE. THE JERK CAN HAPPEN AFTER STOPPING OR RANDOMLY AUTO SHIFTING WHILE DRIVING DOWN THE ROAD. I'VE KEPT A DIARY OF LOGISTICS (HILL, FLAT SURFACE, WINTER, SUMMER, RAIN, DRY, SLOW DRIVING, FAST DRIVING, ETC...) AND THERE IS ABSOLUTELY NO RHYME OR REASON TO WHEN IT'S GOING TO "ACT UP". SOMEONE MENTIONED AN O2 SENSOR? I'VE HAD IT INTO THE DEALER A FEW TIMES AND HAVE BEEN TOLD THERE'S NOTHING WRONG WITH IT, IT'S NORMAL FOR THIS TO HAPPEN (BOTH THE FEELING OF BEING IN NEUTRAL WHEN TAKING OFF AND THE HARD JERKING WHEN SHIFTING). I WORRY MY TRANSMISSION IS GOING TO FALL OUT OF MY CAR WHEN THIS HAPPENS!
MY CAR KEEPS DISENGAGING WHEN I'M DRIVING. IT FEELS LIKE IT GOES INTO NEUTRAL. CAR READ BUT DOESN'T FEEL LIKE THERE IS ANY CONNECTION TO MAKE IT GO. IT ALSO JUMPS OR POPS WHEN GOING FROM REVERSE TO DRIVE. JEEP HOOKED UP TO THE COMPUTER AND SAID THERE AREN'T ANY ERROR CODES SO THEY CAN'T DO ANYTHING. IT'S SCARY WHEN THE CAR LEAVES DRIVE. THIS HAS HAPPENED ON CITY STREETS WHEN IN MOTION AND THE REVERSE TO DRIVE WHEN IS STARTING UP AND WHEN I'VE BEEN DRIVING IT AND NEED TO TURN AROUND. THIS HAS BEEN GOING ON SINCE MARCH 2018. I'VE BROUGHT IT TO SCAP JEEP TWICE FOR THE PROBLEM
JEEP CHEROKEE TRAILHAWK, 2015. THIS HAS BEEN AN ONGOING PROBLEM, SINCE SHORTLY AFTER PURCHASE 8/10/15. THIS HAPPENS WHEN DRIVING. SOMETIMES HIGHWAY SOMETIMES COUNTY ROAD. WHEN JEEP SHIFTS THERE IS A SIGNIFICANT "JERK" THAT CAN BE FELT. SIMILAR TO WHIPLASH. NO SPECIFIC TIME OR PLACE THAT IT HAPPENS. JUST AT RANDOM TIMES. HAVE HAD THIS IN TO DEALERSHIP 3 TIMES. ONE TIME THEY DID SOFTWARE UPDATE. DID NOT SOLVE PROBLEM. THE NEXT TWO VISITS THE TECHNICIAN SAID THEY DID NOT EXPERIENCE ANY PROBLEMS DURING TEST DRIVE. IT SEEMS TO BE A TRANSMISSION PROBLEM. THAT IS MAIN PROBLEM--BUT THERE IS ALSO A PROBLEM WITH THE RADIO. WHEN ON AM, IT SOUNDS AS IF THERE IS SOMEONE INSIDE THE RADIO HAMMERING WITH A HAMMER. AGAIN, DEALER DID NOT EXPERIENCE THIS PROBLEM WHILE DRIVING.
I NEED TO FILE A COMPLAINT AGAINST JEEP. THE TRANSMISSION IN MY 2015 CHEROKEE IS AWFUL AND A SAFETY CONCERN. THE VEHICLE JERKS AROUND SO MUCH WHEN I'M DRIVING IT, I'M CONCERNED IT'S EVENTUALLY GOING TO CAUSE AN ACCIDENT. IN TRAFFIC IT PUNCHES FORWARD AND STOPS ABRUPTLY BECAUSE OF THE TRANSMISSION. I HAVE TAKEN IT BACK TO TRY TO GET IT FIXED AND HAVE BEEN TOLD THAT'S JUST HOW IT IS. IT'S AWFUL THAT I SPENT SO MUCH MONEY ON THIS VEHICLE I'M ACTUALLY SCARED TO DRIVE. ANYTIME I HAVE A PASSENGER THEY COMMENT ON HOW THE CAR JERKS AND UNPLEASANT IT IS TO RIDE IN. I THOUGHT IT WAS JUST ME GETTING A LEMON AND SOMETHING I HAVE TO DEAL WITH BUT I WENT ONLINE TODAY AND THERE ARE SO MANY OTHER 2015 CHEROKEE LATITUDE OWNERS WITH THE SAME PROBLEM. IT'S REALLY TERRIBLE AND THE COMPANY SHOULD BE ASHAMED BECAUSE THIS IS GOING TO LEAD TO MANY ACCIDENTS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND STALLED WITHOUT WARNING TEMPORARILY ON ONE OCCASION. RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM IN VAN NUYS, CALIFORNIA WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 340-46249. THE FAILURE MILEAGE WAS 100.
'SERVICE SHIFTER' OCCURRED REPEATEDLY WHILE DRIVING ALL LIGHTS ON SHIFTER LIGHT UP AND THE INSTRUMENT CLUSTER LIGHTS COME ON CHECK ENGINE BLINKS THEN STAYS ON. HAS HAD SHIFTER REPLACED ONCE, NOW IN 4 MONTHS TIME IT DID THE SAME THING. BEGINS TO SHIFT HARD AND JERKS SOME WHILE DRIVING MAKING STEERING WHEEL MOVE RAPIDLY FOR A SPLIT SECOND ALL WHILE GOING DOWN ROAD DOING 25-30 MPH
JEEP CHEROKEE TRANSMISSION ISSUE. THE CAR HAS HAD ACCELERATION ISSUES FROM THE VERY START. BUT RECENTLY AT ONLY 38K MILES THE TRANSMISSION TOTALLY FAILED ON ME AND WOULD NOT ALLOW ME TO ACCELERATE ON THE HIGHWAY. THIS FAILURE WAS VERY DANGEROUS BUT LUCKILY I WAS ABLE TO GET OFF THE HIGHWAY WITHOUT INCIDENT. AFTER TURNING THE CAR OFF FOR A LONG WHILE THE CHECK ENGINE LIGHT WAS STILL ON BUT TRANSMISSION SEEMED TO BE FINE. NOW THE CHECK ENGINE LIGHT IS OFF, BUT I STILL PLAN ON TAKING IT TO THE DEALER AFTER READING THAT THIS IS A KNOWN ISSUE AND TENDS TO REOCCUR. MY WIFE IS NOW SCARED TO USE THIS CAR. HOW CAN A COMPANY GET AWAY WITH CHEATING CUSTOMERS THIS WAY?
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45-50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS SWITCHING GEARS VERY HARD AND THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (NORTHWEST CHRYSLER JEEP DODGE RAM, 19616 NORTHWEST FWY, HOUSTON, TX 77065) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE FAILURE RECURRED A TOTAL OF FOUR TIMES, AND EACH TIME THE DEALER GAVE THE SAME REPLY. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE SYMPTOMS WERE IDENTICAL, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THEY COULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
MY DAUGHTER WRECKED ON 4/11 AND HER JEEP ROLLED TWICE IN WHICH THE FRONT AND SIDE AIRBAGS DIDN'T DEPLOY. THE ROOF SMASHED INTO HER HEAD REST RESULTING IN A CONCUSSION, FRACTURED HIP, AND TORN HAMSTRING. SHE WAS LIFELIGHTED. I CONTACTED JEEP AND THEY CONDUCTED AN INVESTIGATION AND THEY BELIEVED THE AIRBAG SYSTEM OPERATED PROPERLY. THE WRECK REPORT AND COPY OF JEEP'S REPORT IS INCLUDED.
PER TSB 08-029-16 FLAT TOWING THIS VEHICLE JEEP INSTALLED A WIRING KIT TO STOP A SEVERE WOBBLE WHILE TOWING. KIT WAS INSTALLED JULY 25 2016. WHILE TOWING THE JEEP DURING A TRIP ON APRIL 28, 2018 ON I255 E BYPASS AROUND SAINT LOUIS AT APPROX. 4:40 PM AT APPROX. 60 MPH I HAD THE SEVERE DEATH WOBBLE OCCUR. HEAVY TRAFFIC AND WHILE DECELERATING AND TRYING TO STOP (WHICH IS THE ONLY WAY TO STOP THE WOBBLE) I WAS NEARLY REAR ENDED BY A SEMI TRUCK. ON APRIL 29, 2018 AT APPROXIMATELY 2:30 PM WHILE EXITING I39 ONTO I39/90 IN WISCONSIN THE WOBBLE OCCURRED AGAIN AT APPROX. 50 MPH. AGAIN, THE WIRING FIX WAS INSTALLED AND I HAD IT CORRECTLY TURNED ON. THIS A DANGEROUS VEHICLE AND I REFUSE TO TOW IT 1 FOOT UNTIL JEEP STEPS UP TO THE PLACE AND DOES THE RIGHT THING. IN BOTH INSTANCES, TRAFFIC WAS HEAVY AND BRAKING QUICKLY TO STOP THE WOBBLE COULD HAVE CAUSED SERIOUS INJURY.
THE TRANSMISSION SHIFTS HARD AND SOMETIMES SKIPS GEARS. IT WILL SHIFT VERY LATE AND DO A JOLT AND IT FEELS LIKES I WAS HIT BY ANOTHER CAR, GIVES A SLIGHT WHIPLASH FEELING TO THE PASSENGERS. SOMETIMES WHEN I GO FROM REVERSE TO DRIVE THE BACK WHEELS LOCK UP AND THE BACK HALF OF THE CAR LOWERS TO THE GROUND WHILE THE FRONT OF THE VEHICLE RISES. THE VEHICLE ALSO SOMETIMES ACCELERATES ON ITS' OWN WHEN I DON'T HAVE MY FOOT ON THE GAS. I CAN BE DRIVING AT ANY POINT AROUND 20-30MPH AND MY RPMS WILL JUMP TO 3000+ AND THE ENGINE MAKES LOUD NOISES LIKE IT IS BEING OVERWORKED TO GO 20 MPH AND IT WILL STAY LIKE THAT FOR A GOOD 4-8 SECONDS. ALL OF THESE PROBLEMS HAVE DRASTICALLY DECREASED THE MPG MY CAR GETS. ALL OF THESE PROBLEMS ARE WHEN THE CAR IS IN MOTION. THE "START/STOP" FEATURE ALSO HAS MANY PROBLEMS. IF I FORGET TO TURN IT OFF I CAN BE AT A RED LIGHT AND ONCE IT TURNS GREEN I LET GO OF THE BRAKE AND GO TO HIT THE GAS AND THE CAR IS STILL IN THE PROCESS OF STARTING BACK UP, TAKES ANYWHERE BETWEEN 1-3 SECONDS TO STARTUP. THIS HAS ALMOST CAUSED ME TO GET INTO SEVERAL ACCIDENTS. I DON'T FEEL SAFE IN THIS CAR ANYMORE. IT WAS FINE UP UNTIL ABOUT 30,000 MILES, BUT IT HAS GONE DOWN HILL SINCE THEN. I AM AT ABOUT 45,000 MILES RIGHT NOW.
WE PURCHASED THIS VEHICLE NEW FROM AUTO NATION CHRYSLER JEEP & DODGE IN ROSEVILLE, CALIFORNIA ON APRIL 19, 2015, TO TOW FOUR WHEELS DOWN BEHIND OUR MOTORHOME. THE DEALER STATED THAT THIS VEHICLE WAS READY TO TOW WITH A TOUCH OF A BUTTON. ON TWO OCCASIONS WE HAVE EXPERIENCED A SEVERE FRONT WHEEL WOBBLE WHILE TOWING THE VEHICLE, LUCKILY AT SLOW SPEEDS DOWN THE ROAD. WE TOOK IT TO THE DEALER TO FIND OUT WHAT IS WRONG. WE ARE BEING TOLD THAT WE NOW HAVE TO HAVE A SPECIAL WIRING HARNESS INSTALLED ON OUR VEHICLE TO ELIMINATE THE PROBLEM. THE DEALER STATED THAT THIS IS NOT COVERED UNDER THE WARRANTY AND IT IS AT OUR COST. THE COST OF THIS WIRING HARNESS AND INSTALLATION IS OVER $700.00. WE HAVE COMPLAINED TO THE DEALER THAT WE SHOULD NOT HAVE TO PAY FOR THIS. THE DEALER HAS STATED THAT THEY HAVE TRIED TO CONTACT CHRYSLER/JEEP FOR AN ANSWER. I HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS FOR SIX WEEKS NOW, WITH STILL NO ANSWER. WE ARE NOW COMING UP ON OUR TRAVELING TIME AND CAN NOT TOW OUR CAR AND GO ON ANY TRIPS DUE TO THE LIABILITY OF THIS SITUATION. WE CERTAINLY WOULD NOT HAVE PURCHASED THIS VEHICLE HAVING KNOWN ABOUT THIS PROBLEM. I HAVE ALSO READ ON THE INTERNET THAT THIS IS A KNOWN PROBLEM NOW WITH THIS VEHICLE.PLEASE HELP US GET THIS RESOLVED
"SERVICE SHIFTER" ERROR MESSAGE APPEARS AND ALL SHIFTER LIGHTS TURN RED. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. THIS IS THE THIRD TIME IT HAS HAPPENED. THE SECOND TIME, THE VEHICLE WENT INTO LIMP MODE AND A "SERVICE TRANSMISSION" MESSAGE APPEARED. A VALVE THAT WAS STUCK WAS REPLACED 3 MONTHS AGO, NOW THE "SERVICE SHIFTER" MESSAGE IS BACK.
AUTOMATIC, SHIFT MOVING TO STANDARD OR NEUTRAL
TRANSMISSION SHIFTS HARD AND OFTEN VIOLENTLY. WILL SHIFT HARD ENOUGH TO CAUSE A 2/3 EMPTY BOTTLE OF DRINK TO HAVE LIQUID FLY OUT OF THE BOTTLE IN THE CUPHOLDERS TO HOLD THE BOTTLE STATIONARY. SHIFTING CAN OCCUR AT VARIABLE SPEEDS BETWEEN 20-50 POSSIBLY HIGHER SOMETIMES. WE HAVE TOOK IT BACK TO THE DEALER TWICE WHERE THEY SAY A 2015 TRAILHAWK VEHICLE HAS THE NEED OF AN "UPDATE" TO CONTROL SHIFTING, BUT REFUSE TO LISTEN TO THE VEHICLE IS JUST SHIFTING TO HARD. IT HAS SHIFTED SO HARD THAT IT HAS THROWN US FOR WHILE DRIVING, AND IT SOUNDS LIKE SOMETHING IS HITTING UNDER THE CAR. THIS IS NOT THE NEED OF AN UPDATE, EVEN IF THE DEALER AND "JEEP" SAY THIS IS A THING, AND THAT WE ARE NOT THE FIRST TO HAVE THIS ISSUE, BUT THEY DON'T KNOW WHEN THEY WILL RELEASE THIS UPDATE TO "FIX" THE TRANSMISSION ISSUES. THE TRANSMISSION SHIFTS HARD AT VARIABLE TEMPERATURES TOO, BUT SOMEHOW THE DEALER CAN NEVER FEEL THE HARD SHIFT WHEN THEY TAKE IT OUT. THE HARD SHIFTS HAPPEN ON BOTH HIGHWAYS AND NEIGHBORHOOD ROADS, MULTIPLE PEOPLE HAVE FELT THIS SHIFT NOT JUST ONE PERSON.
HATCH DOOR RANDOMLY FAILS TO LATCH WHEN CLOSING. RECYCLE OF START/LOCK/PARK/ENGAGE DOES NOT CHANGE ANYTHING. CAN MANUALLY CLOSE HATCH BUT WILL NOT LOCK/ENGAGE. HATCH IS ELECTRIC, POCKET REMOTE, BUTTON ON DOOR AND BUTTON ON DASH WILL NOT RECYCLE THE LOCK TO ENGAGE. VEHICLE WAS STATIONARY AT PARKING LOT, OCCURRED AFTER LOADING AND THEN TRYING TO CLOSE DOOR WITH REMOTE.
WITH OR WITH THE "AUTO-START" FEATURE TURNED ON, WHEN TURNING FROM A STOP OR YIELD (SUCH AS TURNING ACROSS TRAFFIC), PRESSING ON THE THROTTLE PEDAL CAUSES A PAUSE LIKE THE TRANSMISSION IS NOT ENGAGING THEN TAKES OFF LIKE YOU SLAMMED ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR OR SO AND TAKING IT IN TO THE SERVICE DEPARTMENT BRINGS NOTHING BUT MORE FRUSTRATION. THIS IS DONE ON HOT OR COLD ENGINES, NO MATTER THE AMBIENT TEMPERATURE. SERIOUS SAFETY ISSUE.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO CONCERNS THAT THE EXTERIOR LIGHTS DARKEN 70% OF WINDSHIELD VISIBILITY. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE OPERATED AS DESIGNED. *JS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING BETWEEN 18 AND 40 MPH, THE CONTACT HEARD A CHIMING SOUND AND THE BATTERY WARNING INDICATOR ILLUMINATED. WITHIN THREE SECONDS, THE "SHIFT TO PARK DESIGNATED GEAR" WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (CHRYSLER, DODGE, AND FORD FIAT OF BAY RIDGE, 8635 18TH AVENUE, BROOKLYN, NY 11209). THE DEALER STATED THAT THEY WOULD PERFORM DIAGNOSTIC TESTING AND NOTIFY THE CONTACT OF THE RESULTS. THE MANUFACTURER INSTRUCTED THE CONTACT TO NOTIFY THEM AFTER THE DEALER COMPLETED THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,005.
CAR IS GOING INTO NUETRAL ON ITS OWN SAME AS IN THE S55 RECALL BUT MY CAR IS NOT COVERED UNDER THE RECALL PER CHRYSLER. CAR WILL HAVE NOTICE POP UP ON DASH SAYING PUT CAR INTO PARK THEN SWITCH INTO GEAR. THIS HAS HAPPENED AT A STOP LIGHT I COULD NOT GET CAR IN GEAR. I SHUT THE CAR OFF AND I COULD NOT GET IT TO START AGAIN. IT ALSO HAPPENED AFTER FIRST STARTING THE CAR AND PUTTING IT INTO REVERSE. I HAD TO TURN CAR OFF AND RESTART TO GET IT TO GET BACK INTO GEAR. BOTH TIMES CAR WAS AT A STOP.
I WAS ON THE HIGHWAY A PICKUP PULLED OUT IN FRONT OF ME AND I HIT HER HEAD ON. I WAS AT AROUND 40-50 MPH WHEN MY JEEP IMPACTED. THE IMPACT WAS SIGNIFICANT ENOUGH TO RUPTURE THE RADIATOR AND THE FRONT BRAKES BLEW OUT. THE AIRBAGS DID NOT DEPLOY. I HAVE REPORTED THE NO DEPLOY TO JEEP.
THERMOSTAT NEEDED REPLACED AT 55,000 MILES. THERMOSTAT PROBLEM HAS BEEN CONTINUALLY REPORTED BUT YET NO RECALL. SOME DEALERSHIPS HAVE A 2 MONTH WAIT TO REPLACE BECAUSE OF SUCH A HIGH DEMAND. TRANSMISSION WARNING CAME ON WHILE DRIVING ON THE INTERSTATE. PULLED OVER AND TURNED CAR OFF AND BACK ON. CAR SEEMED FINE UNTIL I TOOK IT OVER 55MPH AND IT DID THE SAME THING. HAD TO PULL OVER AGAIN AND TURN IT OFF AND ON. CAR ALMOST STALLS IN THE MIDDLE OF THE INTERSTATE. TOOK IT THE DEALERSHIP WHO UPDATED THE SOFTWARE. CAR ALREADY NOT SHIFTING CORRECTLY ON THE RIDE HOME.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SHORT CIRCUIT IN POWER LIFT GATE CONTROL MODULE AND ELECTRONIC POWER STEERING SYSTEM. *LD *JS
DELAYED SHIFTING ON ACCELERATION DANGEROUS!!! WHEN WILL YOU PEOPLE DO SOMETHING ABOUT THIS. DOES SOMEONE HAVE TO DIE BEFORE YOU DO YOUR F'N JOBS? HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2015/TRANSMISSION/DELAYED_SHIFTING_DURING_ACCELERATION.SHTML
MY CAR HAS EXACTLY 50,000 MILES AND HAS BEEN MAINTAINED IMPECCABLY TO START. ON MARCH 30TH AFTER IT HAD RAINED THE PREVIOUS DAY, WHILE DRIVING ON THE BONNET CARRE SPILLWAY GOING APPROXIMATELY 60MPH MY LIFT GATE SEEMED TO UNLATCH AND END RESULT MY BACKPACK CONTAINING MY LAPTOP HUNDREDS OF DOLLARS WORTH OF TEXTBOOKS AND MY APPLE IPAD FLEW OUT. WHEN I PULLED OVER THE LIFT GATE REFUSED TO HATCH AS WELL AS THE BUTTON IN THE CAR AND ON THE FOB TO CLOSE THE TRUNK WOULD NOT WORK. NOT ONLY HAVE I LOST AT LEAST $850 WORTH OF MY ELECTRONICS AND TEXTBOOKS I AM LEFT WITH THE RISK THAT ANYONE CAN GET IN MY CAR VIA THE LIFT GATE THAT WILL NOT CLOSE AND POTENTIALLY STEAL MY CAR. ON APRIL 2ND 2018 AFTER LEAVING WORK FROM THE HOSPITAL I WAS DRIVING ON REGULAR TRAFFIC ROADS BETWEEN 35-55 MILES PER HOUR AND MY JEEP WAS SHIFTING INTO NEAUTRAL SLOWING DOWN AND THE RPM GAUGE WAS ACCELERATING TO 4-5 FOR ONLY 35 MILES PER HOUR. I THEN CALLED THE DEALERSHIP TO FIND OUT THERE IS A RECALL IN WHICH I WAS NEVER NOTIFIED BY ANYONE AND MY VIN WAS INELIGIBLE BUT IF IT WAS I WOULD HAVE TO LEAVE MY CAR AND PAY FOR THE EXPENSE OF A RENTAL CAR. I AM A WIDOWED MOTHER AND A LOYAL CUSTOMER TO JEEP AS THIS IS MY THIRD JEEP AND I AM STUCK WITH THIS VEHICLE THAT IS RIDDLED WITH CONSTANT RECALLS THAT IS UNSAFE FOR MY 4 YEAR OLD AND 15 MONTH CHILD AND I AM ON A SINGLE INCOME AND UNABLE TO PAY FOR REPAIR EXPENSES OR A RENTAL CAR AND I DO NOT HAVE THE OPTION TO MISS WORK OR SCHOOL. CAN YOU INFORM ME WHY MY VIN IS NOT ASSOCIATED WITH THE RECALL AND I AM HAVING ALL THE ISSUES THAT ARE CURRENTLY RECALLED AND WHY WOULD I NOT BE REIMBURSED OR PROVIDED WITH THE NECESSARY FUNDS TO COVER THE REPAIR AND OR A RENTAL VEHICLE?
BRAKES MAKE A CLICKING NOISE WHEN PEDAL IS DEPRESSED AND NOBODY CAN DUPLICATE IT.
I HAVE BEEN HAVING ISSUES WITH WHAT I ASSUME IS THE TRANSMISSION. WHEN STOPPED ON AN INCLINE, WHEN I GO TO ACCELERATE THE WHOLE FRONT OF THE VEHICLE BUCKS AND MAKES LOTS OF NOISE. IT SOUNDS LIKE GEARS ARE GRINDING AND IT IS FIGHTING TO GET TRACTION. ALSO, WHEN BACK UP MY DRIVEWAY IT FEELS LIKE THE REAR WHEELS ARE SLIPPING AND FIGHT TO GET TRACTION AS WELL. IT STARTED TO HAPPEN WHEN DRIVING DOWN THE HIGHWAY ON A FLAT SURFACE AT LIKE 30 MPH AS WELL. I HAVE ALREADY TAKEN IT TO A DEALERSHIP WHERE THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION. IT HAS NOT FIXED THE PROBLEM, BUT HAS MADE IT LESS FREQUENT. I HAVE ALREADY TAKEN IT BACK TO THE DEALERSHIP AGAIN. THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY. I HAVE TAKEN VIDEOS OF THE PROBLEM OCCURING.
THE VEHICLES TRANSMISSION SKIPS GEARS AND JERKS WHEN DRIVING IN CITY STREETS AND THE FREEWAY. WHEN THIS OCCURS THE VEHICLE WILL EITHER ACCELERATE WHEN IT IS SUPPOSED TO BE SLOWING DOWN OR SLOW DOWN WHEN TRYING TO ACCELERATE. ON A FEW OCCASIONS IN CITY STREETS IT HAS INCREASED IN SPEED WHILE CLOSE TO STOPPING AT ABOUT 2 TO 3 MILES PER HOUR AND I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME. I AM GLAD I WAS QUICK ENOUGH AND HAD MORE THAN THE REQUIRED SAFE DISTANCE FROM THE VEHICLE IN FRONT OF ME. I ALSO HAD OTHER INSTANCES WHEN I AM ACCELERATING FROM A STOP, AT A SLOW SPEED AND IT HAS SLIPPED GEARS AND ACCELERATED VERY QUICKLY. I CAN'T FEEL THE JERK AND THEN THE QUICK JUMP IN SPEED. I AM AFRAID THAT I WILL GET IN AN ACCIDENT IF IT KEEPS JUMPING GEARS WHEN IT IS NOT SUPPOSED TO.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT STARTED TO ROLL AWAY UNEXPECTEDLY. THERE WAS NO WARNING BEFORE THE FAILURE. AN ONLOOKER JUMPED INTO THE VEHICLE TO STOP IT FROM MOVING. THE VEHICLE WAS TAKEN TO DARCARS ORANGE PARK CHRYSLER JEEP DODGE RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.
THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP OWNER, NOT BY THE MANUFACTURER. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED UNDER A RECALL. ON A STRAIGHT ROAD THIS WOBBLE HAPPENED TWICE TO ME AND ALMOST CAUSED ME TO LOOSE CONTROL OF MY MOTORHOME, NOT TO MENTION DAMAGE TO MY JEEP.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING TOWED AT 50 MPH BY AN RV, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND MADE THE RV DIFFICULT TO CONTROL. THE VEHICLE FRACTURED THE TOW HITCH AND STRUCK THE REAR OF THE RV. THE VEHICLE WAS TAKEN TO FEDDERLY CHRYSLER DODGE JEEP, INC (2500 E MAIN ST, REEDSBURG, WI 53959), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 33489958 WAS PROVIDED. THE FAILURE MILEAGE WAS 34,500.
WHEN I DRIVE MY CAR CLUSTER SHOWED ME "SERVICE SHIFTER" AND ALL LIGHTS ARE TURN ON IN TRANSMITION PRND. I WENT SERVICE CENTER THEY DIDN'T KNOW WHY THAT SIGNAL COMES ON. I'M VERY CONCERN ABIUT THAT BECAUSE THAT CAUSE SUDDEN UNINTENDED ACCELERATION OR STOP ENGINE DURING DRIVING. IT HAPPENED FEW MORE TIMES BEFORE.
TRAVELING ON HIGHWAY I 94 AT 70MPH 5PM JAN 10TH, 2018, CAME INTO CONTACT WITH VEHICLE WHILE MERGING INTO CENTER LANE. HIS CAR FORCES MINE INTO A SPIN, I CRASHED HEAD ON INTO THE CONCRETE BARRIER/WALL SEPARATING THE EAST AND WEST BOUND LANES. NONE OF THE AIRBAGS IN THE ENTIRE VEHICLE DEPLOYED. NEITHER THE DRIVER, PASSENGER OR SIDE CURTAIN AIRBAGS DEPLOYED. I SURVIVED BUT HAD TWO BREAKS IN THE STERNAL CHEST PLATE, A FRACTURED RIGHT RIB AND BROKEN LEFT WRIST REQUIRING SURGERY RESULTING IN SCREWS AND PLATES INSTALLED. MEDICAL BILLS OVER $80K I WAS WEARING MY SEATBELT THE ENTIRE TIME. THAT DAY THE WEATHER WAS CLEAR AND APPROX 40-45 DEGREES. THROUGH THE DEALER, I CONTACTED THE MANUFACTURERS CUSTOMER SERVICE WHICH DIRECTED ME TO THEIR FORENSIC TEAM SO THEY COULD OBTAIN THE BLACK BOX IN THE VEHICLE AND ACCESS TO THE CAR. I HAVE SERIOUS CONCERNS REGARDING NOT ONLY MY SAFETY BUT OTHERS THAT OWN THE SAME MAKE AND MODEL. I AM 73 YEARS OLD AND EVERYONE FROM THE AMBULANCE DRIVER TO THE STATE TROOPER THAT WAS ON THE SCENE OF THE ACCIDENT SAID THAT I HAVE A LAWSUIT HERE. I DO NOT WANT TO FILE SUIT. I DON'T HAVE THE TIME OR THE INCLINATION TO GO THAT DIRECTION BUT I FEEL THAT THE MANUFACTURER OWES ME AND THE OTHER CUSTOMERS SOMETHING SHOULD THEY FIND THEMSELVES IN MY POSITION. THE MANUFACTURERS REPRESENTATIVE WAS NOT VERY HELPFUL AND I FEEL THAT I AM GETTING THE BRUSH OFF AND THEY HAVE NOT RETURNED MY CALLS. I AM HESITANT TO BE A COMPLAINER. I HOPE THAT JEEP/CHRYSLER ADDRESS THIS SAFETY ISSUE FOR ME AS WELL AS OTHERS THAT MAY HAVE THE SAME CONCERNS. *TT *JS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER A FEW MOMENTS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST DODGE JEEP CHRYSLER (10600 SW CANYON RD, BEAVERTON, OR 97005) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM OF PORTLAND (633 NE 12TH AVE, PORTLAND, OR 97232) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT NO FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
I BOUGHT MY JEEP WITH 12,000 MILES. I HAVE TAKEN IT TO THE DEALER 3X SO FAR FOR THE SAME EXACT ISSUES. TRANSMISSION CLUNKING, LURCHING, WONT DOWN SHIFT AT LOW SPEEDS. WHEN IN TRAFFIC BELOW 20MPH SOME TIMES IT REVS FOR A FEW SECONDS AND DOESN'T MOVE AND THEN THE VEHICLE LURCHES FORWARD. SOMETIMES IT JUST HAS NO ACCELERATION LIKE ITS STUCK A FEW GEARS TOO HIGH. THE SHIFT GOING INTO 5TH GEAR SOMETIMES FEELS LIKE I GOT REARENED IT SHIFTS SO HARD. WHEN THIS HAPPENS THE VEHICLE JERKS BACK AND FOURTH AND HAS A METALLIC BANG GOING INTO 5TH. THE 5TH GEAR HARD SHIFT IS INTERMITTENT. THE BOGGING, LURCHING AND REFUSAL TO DOWN SHIFT AT SLOWER SPEEDS IS CONSTANT. DEALER HAS YET TO BE ABLE TO DO ANYTHING BUT COMPUTER UPDATES. THEY SAY ITS "NORMAL". IT IS VERY DANGEROUS IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT ITS GOING TO DO WHEN YOU TRY AND ACCELERATE. I CAN'T COUNT THE NUMBER OF TIMES I HAVE TRIED TO CROSS IN BETWEEN TRAFFIC AND THE TRUCK REFUSES TO GO OR JUST MOVES AT A TURTLE SPEED.ONCE I PRESS THE ACCELERATOR HARD ENOUGH IT WILL DOWN SHIFT HARD ENOUGH TO BREAK THE TIRES LOOSE AND PEEL OUT WHEN IT LURCHES AHEAD. IT IS VERY TROUBLING AND I DON'T WANT TO LET ANYONE BESIDES MYSELF DRIVE IT BECAUSE I DONT WANT THEM TO GET IN AN ACCIDENT. I CAN ALSO ASSUME THAT ALL OF THESE HARD SHIFTS ARE CAUSING A LOT OF PREMATURE WEAR ON MY DRIVE TRAIN. ITS LIKE PUTTING THE CAR IN NEUTRAL, REVVING IT UP AND THEN SLAMMING IT INTO GEAR. IT IS A DAILY OCCURENCE.
MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, AND IT WAS SCARY TO DRIVE IT. I TOOK IT INTO THE SHOP. THEY SAID THE COMPUTER WASN'T READING ANYTHING CORRECTLY AND THEY HOPE THAT PUTTING A NEW BATTERY WILL HELP EVERYTHING GO BACK TO NORMAL. THEY CHANGED IT AND IT DIDN'T WORK. THEY SAID THE ECU AND TCM CONFIGURATION WAS MISMATCHED AND NEEDED TO BE REPLACED. I DON'T THINK A CAR THAT ONLY HAS 40K MILES SHOULD HAVE ISSUES WITH ITS COMPUTER LIKE I DID. I SPENT $1720.61 TO FIX IT AND I'M NOT HAPPY WITH THIS SITUATION
WHILE FLAT-TOWING OUR JEEP CHEROKEE BEHIND OUR MOTORHOME DOWN A HIGHWAY AT 60MPH, WE WENT OVER A MINOR BUMP IN THE ROAD, AND THE JEEP STARTED TO VIOLENTLY WOBBLE/SHAKE (VISIBLE IN REAR CAMERA OF THE RV) WHICH WAS SHAKING/TORQUING THE ENTIRE RV BACK AND FORTH UNCONTROLLABLY. WE HAD TO SLOW & COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY IN ORDER FOR THE WOBBLING TO STOP. WE IMMEDIATELY PULLED OVER TO SHOULDER OF HIGHWAY, TO FIND THE CORNER OF THE BUMPER RIPPED OFF, AND THE TOW ANCHOR BENT SIDEWAYS (FROM THE WHIPPING ACTION OF THE JEEP). WE UNHOOKED THE JEEP (NO LONGER TOWABLE) AND DROVE OFF THE HIGHWAY AND DIRECTLY TO A JEEP DEALER. THE JEEP DEALER ASSESSED THE DAMAGE FROM THE WOBBLE (TORN FRONT BUMPER, BENT TOW CONNECTOR, AND CRACKED FRONT SUB FRAME). WE RESEARCHED ONLINE AND FOUND THIS WOBBLE TO BE A KNOWN ISSUE TO JEEP; CERTAIN MODEL YEARS (2014-2015 JEEP CHEROKEES) HAVE THIS ISSUE WHEN BEING FLAT-TOWED; APPARENTLY SOMETIMES WHEN GOING OVER A BUMP, THE THE FLAT-TOWED VEHICLE DOESN'T CONSISTENTLY TRACK IN LINE WITH THE MOTORHOME, DUE TO LACK OF POWER TO THE JEEP'S ELECTRONIC POWER STEERING SYSTEM. FCA RELEASED A STATEMENT SAYING THEY WILL 'PROVIDE A COMPLIMENTARY JUMPER WIRE HARNESS AND SWITCH TO ENSURE THE VEHICLE'S EPS SYSTEM HAS POWER TO FUNCTION WHILE IT IS BEING FLAT-TOWED. THESE COMPONENTS HAVE BEEN ENGINEERED AND VALIDATED BY FCA US LLC AND WILL BE MADE AVAILABLE TO ALL CUSTOMERS THROUGH MOPAR, AS EARLY AS JANUARY 29. IN ADDITION, ALL CHEROKEE OWNERS WILL BE CONTACTED DIRECTLY BY FCA US AND PROVIDED WITH UPDATED INSTRUCTIONS FOR FLAT-TOWING. THESE INSTRUCTIONS SUPERSEDE ALL PREVIOUS INSTRUCTIONS. ALSO, THE VEHICLE'S ONLINE OWNERS MANUAL WILL BE UPDATED.' WE NEVER RECEIVED THAT NOTIFICATION & THEREFORE DIDN'T HAVE THIS PROPER PART TO PREVENT THIS WOBBLE. NOW JEEP IS REFUSING TO HELP PAY FOR THE DAMAGE INCURRED TO OUR VEHICLE BECAUSE OF THIS ISSUE.
CAR IS BURNING OIL AND SHUTTING OFF ON THE ROAD, WHICH I OR MY CHILDREN, CAN EASILY GET HURT OR KILLED. HAVE TRIED TO HAVE RESOLVED NUMEROUS TIMES WITH UNSATISFACTORY RESULTS FROM THE CAR LOT. AS ADVISED FROM THE SERVICE MANAGER THIS IS NORMAL UNDER CHRYSLER STANDARDS.
BRAKE PEDAL THAT SLINGS FORWARD AFTER RELEASING AND MAKING A SLAMMING NOISE, PLASTIC PARTS JUST FALLING OFF INSIDE FROM UNDER THE DASH, THE TRIM FALLING OFF ON THE OUTSIDE, THE OBVIOUS TRANSMISSION, THE POWER LIFTGATE RELEASING AND REFUSING TO CLOSE ON ITS OWN, THE DISPLAY SCREEN BLINKING AND OCCASIONALLY REFUSING TO RESPOND, THE TIRE PRESSURE GAGE INDICATING A WARNING OF PRESSURE TO 51PSI THEN SECONDS LATER CHANGING TO 31PSI (THIS ONE OCCURED AFTER THE LATEST SOFTWARE UPDATE), GPS IS UNBELIEVABLY UNRELIABLE, UCONNECT TAKES CONTROL WHEN NOT GIVEN PERMISSION, START/STOP BUTTON DOES NOT WORK EVERYTIME. SHUTTING THE VEHICLE OFF HAS BEEN DIFFICULT. ALT FEATURE DOES NOT WORK ABOUT HALF THE TIME, BATTERY HAS HAD TO BE REPLACED TWO TIMES. THE INSIDE LINER AROUND THE ROOF NOT ATTACHED, THE LEFT BACK WHEEL THE TRIM IS POPPED OFF. THE VEHICLE REFUSED TO GO WHEN AT A BUSY INTERSECTION 4 DAYS AGO AND ALMOST CAUSED A COLLISION. GAS PEDAL WAS PUSHED DOWN FOR 5 SECONDS BEFORE IT STARTED TO MOVE.
WHEN STOPPED AT A RED LIGHT AND I MOVE MY FOOT FROM THE BREAK TO GAS THE CAR COMPLETELY SHUTS OFF - THE SCREENS GO BLACK AND THE ENGINE STALLS. 2 WEEKS LATER THE SAME THING HAPPENED WHEN PULLING IN TO A PARKING GARAGE MOVING MY FOOT FROM THE BREAK TO THE GAS. THE LIGHTS FLASHED AND THEN THE A MESSAGE COMES ON THE DASH SAYING TO SHIFT THE CAR IN TO PARK. I HAVE TO SHIFT IT IN TO PARK AND TURN THE CAR OFF COMPLETELY AND THEN BACK TURN IT BACK ON.
THE JEEP IS ONLY 2 YEARS OLD AND THE SEAMS FOR THE DRIVER'S SIDE DOOR ARE NOT SEALED ALL THE WAY ACCORDING TO A JEEP DEALER SERVICE DIAGNOSTIC. THIS IS CAUSING WATER TO LEAK ON TO MY FLOOR AND UNDER THE CARPET, SOAKING IT WITH A STRONG POTENTIAL FOR MOLD/MILDEW. THIS HAS TO BE A DEFECT BECAUSE THERE IS NO WAY WEAR AND TEAR IS THE CAUSE. I HAVE OWNED THE CAR FOR ONE YEAR.
TAKATA RECALL. I HAVE HAD MY CAR FOR LESS THAN A YEAR AND WITHIN THE FIRST COUPLE OF MONTHS I NOTICED THAT IT JUST RANDOMLY SWITCHED TO NEUTRAL BUT I JUST THOUGHT MAYBE I BUMPED IT INTO NEUTRAL UNTIL I STARTED READING ABOUT IT THEN LEARNED IT WAS A REOCCURRING ISSUE. ALSO WHEN I'M DECELERATING IT SHIFTS GEAR ROUGH AND JERKS, BUT THAT IS THE SAME WITH ACCELERATING, ITS SLOW TO SHIFT GEAR AND WHEN IT FINALLY DOES IT IS ROUGH. IT HAD MADE ME PANIC THINKING I WASN'T GOING TO MAKE IT ACROSS TRAFFIC BEFORE THE CARS CAME THEN IT KICKED INTO GEAR. 2015 JEEP CHEROKEE
JAN 7 MY SON HAD HEAD ON CRASH WITH DODGE HEMI TRUCK. THE TRUCK WAS TOTALED AND CAR WAS 10 GRAND IN DAMAGE, MY CAR AIRBAGS DID NOT DEPLOY TROOPER AND OTHER PERSON IN CRASH WAS SHOCKED. AUTO BODY SHOP INSTRUCTED ME TO CONTACT CHRYSLER, AND THEY CAME SAID NORMAL THE TRANS SENSOR HAS BEEN MAJOR ISSUE NOW I AM WORRIED THIS SENSOR IS DEFECTIVE ALSO AND NO ONE WILL LISTEN. I ACTUALLY TYPED A LONGER DESCRIPTION 2 OTHER TIMES AND YOUR SITE DELETED IT IF THIS GOES THRU I WILL TYPE THE DETAILS AGAIN *BF *TR
TRANSMISSION SLAMMING HARD IN RD3 AND 4TH GEAR IN MOTION, ENGINE STALLING AT STOP, REFUSING TO START. ALL TRIM FALLING OFF INSIDE AND OUT. TOOK TO DEALER THEY SAID NOTHING WRONG. TOOK BACK AGAIN 2 MONTHS LATER THEY SAID SOFTWARE UPDATE WOULD FIX IT. FIXED FOR ABOUT A WEEK THEN ALL STARTED AGAIN. THEY DIDN'T EVEN ADDRESS THE TRIM AND LINER ISSUE. GPS ALSO COMPLETELY OFF AND IT WONT UPDATE EITHER. I PURCHASED THIS IN 2016 DEC. THE ENTIRE THING IS JUST FALLING APART PLASTIC PIECES ARE FALLING OUT FROM UNDER THE DASH! CANT GET HELP AND PAID 2500 EXTRA FOR WARRANTY THEY WONT FIX A NON FIXABLE ISSUE.
WHILE PARKED, THE LIGHTS ON THE SHIFTER ALL TURN RED AND A MESSAGE APPEARS ON THE DASH SCREEN SAYING, "SERVICE SHIFTER". ALSO, THIS HAPPENS WHILE DRIVING AT NORMAL SPEEDS. AT TIMES, THE TRANSMISSION MAY SLIP WHILE SHIFTING GEARS. ANOTHER ISSUE IS WHEN COMING TO A STOP OR ACCELERATING FROM A COMPLETE STOP, THE VEHICLE MAY JERK AS IF THE TRANSMISSION IS SLIPPING A GEAR OR IMPROPERLY TIMED.
TRANSMISSION SHIFTS, VERY HARD, MISSED SHIFTS--ALL THE TIME REAR DIFFERENTIAL MAKES A VERY HIGH PITCH NOISE, ALL THE TIME. SENSOR GIVES FALSE READING ON TEMP
I WAS ON THE FREEWAY TRAVELING AT ABOUT 70 MPH WHEN THE SERVICE TRANSMISSION LIGHT CAME ON. A FEW MINUTES AFTER THAT I LOST POWER TO THE TRANSMISSION. I TRIED SHIFTING IT INTO NEUTRAL AND THAN SHIFTING BACK INTO DRIVE WITH NO CHANGE. I WAS STUCK IN THE EMERGENCY LANE ON THE #3 SIDE OF THE FREEWAY. A STATE TROOPER WAS DISPATCHED. AS I WAS IN PARK (CAN'T REMEMBER IF I SHUT THE ENGINE OFF OR NOT) HE HAD ME PUT IT INTO DRIVE TO SEE IF THE TRANSMISSION WOULD ENGAGE LONG ENOUGH TO GET ME OFF THE FREEWAY. IT DID ENGAGE. I IMMEDIATELY EXITED THE FREEWAY AND CALLED THE DEALERSHIP. THEY HAD ME CALL JEEP ROADSIDE ASSISTANCE WHO DISPATCHED A TOW TRUCK TO DELIVER THE VEHICLE TO THE DEALERSHIP. IN ADDITION TO THE TRANSMISSION NOT WORKING THE DASH LIGHTS CAME ON AND WILL NOT TURN BACK OFF.
WAS DRIVING CAR AND CAME TO A STOP LIGHT. AUTO ON/OFF ACTIVATED AT STOP LIGHT. WHEN I RELEASED BRAKE CAR TRIED TO TURN ON, BUT STALLED. PUT CAR IN PARK AND STARTED CAR. DROVE TO DEALERSHIP. THEY PERFORMED UPDATES ON CAR. GOT CAR BACK CRUISE CONTROL WOULD NOT ACTIVATE. TOOK CAR BACK CRUISE CONTROL STARTED WORKING THEY SAID NO PROBLEM FOUND. WAS DRIVING CAR AND APPLIED BRAKES WITH CRUISE CONTROL ON. WHEN I RELEASED BRAKES CAR ACCELERATED FORWARD TOWARDS CAR IN FRONT OF ME. HAD TO SLAM ON BRAKES. TOOK CAR BACK TO DEALER, THEY REPLACED BRAKE SWITCH.GOT CAR BACK AND HAD PROBLEMS WITH TRANSMISSION SHIFTING. DEALERSHIP SAYS NOTHING WRONG WITH CAR. GOT CAR BACK DROVE CAR FOR A MONTH AND A HALF OR SO THEN POWER STEERING WENT OUT WHILE DRIVING IN PARKING LOT. TOOK TO DEALER, THEY SAID IT HAD A BAD STEERING RACK. NATIONAL BACK-ORDER FOR 5 MONTHS. THEY WERE ABLE TO GET THE PART WITHIN A MONTH AND A HALF. CAR SEEMS TO HAVE MANY ELECTRICAL ISSUES THAT AFFECT SAFETY OPERATIONS.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE EXCESSIVE OIL CONSUMPTION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD IT'S FIRST OIL CHANGE IN JANUARY OF 2015. AFTER 146 MILES, THE OIL WAS ONE QUART LOW. THE CONSUMER ADDS 1-2 QUARTS BETWEEN REGULAR OIL CHANGES. THE CONSUMER REQUESTED TO HAVE TO VEHICLE EXCHANGED FOR V-6. *JS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S HOUSE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 452.
TRANSMISSION SHIFTS HARD FROM 4TH GEAR TO 5TH GEAR. 1ST GEAR DOES NOT ENGAGE IMMEDIATELY WHEN HEAVY ACCELERATION IS REQUIRED. OCCURS WHEN THE VEHICLE IS IN MOTION ON ALL ROADS.) SHIFTS HARD FROM DRIVE TO REVERSE. OCCURS WHEN STOPPED FROM DRIVE TO REVERSE. I HAVE TAKEN IT TO MOSS BROS. DEARLSHIP IN RIVERSIDE OVER 10 TIMES FOR THESE ISSUES. THE LATEST TIME WAS NOVEMBER 2017. THEY TELL ME THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE THERE IS NOTHING TO FIX. I BELIEVE THEY ARE LYING AND THE SAFETY OF ALL WHO RIDE IN MY CAR ARE AT RISK. THIS WAS FIRST REPORTED TO MOSS BROS. ON AUGUST 5, 2015. THE CAR HAD 23,907 MILES.
BEGINNING IMMEDIATELY AFTER A SOFTWARE UPDATE, THE VEHICLE BEGAN TO LURCH FORWARD AT TIMES WHILE CHANGING GEARS. THIS OCCURRED MOST FREQUENTLY IN THE LOWER GEARS. IN NOVEMBER 2017, THE VEHICLE BEGAN DISPLAYING SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND 4WD TEMPORARILY UNAVAILABLE MESSAGES WHEN STARTED. WHEN SHIFTING THE CAR OUT OF PARK INTO REVERSE OR DRIVE THE CAR LURCHED, MADE A LOUD CLUNK, AND WOULD NOT ACCELERATE. THE VEHICLE CAN NOT BE DRIVEN AND MUST BE TURNED OFF. SOMETIMES UPON STARTING THE VEHICLE AGAIN THE WHOLE PROCESS WOULD REPEAT. OTHER TIMES UPON RESTART THE VEHICLE IS NORMAL BUT THE CHECK ENGINE LIGHT REMAINS ON FOR A DAY OR SO. WHEN TAKEN TO THE DEALERSHIP THEY STATED NOTHING WAS WRONG WITH THE CAR AND THAT THEY CAN NOT CHECK HISTORICAL CHECK ENGINE LIGHT LOGS, AS THEY ARE NOT RETAINED. THE ISSUES HAVE BECOME MORE AND MORE FREQUENT AS TIME PASSES. THE VEHICLE HAS NOT YET FAILED COMPLETELY WHILE IN MOTION.
BOUGHT CAR NEW FROM AN AUTHORIZED JEEP DEALER. WITHIN A COUPLE OF MONTHS STARTED GETTING RECALL NOTICES. THE FIRST TIME, IT TOOK A WEEK TO RE-PROGRAM THE TRANSMISSION SOFTWARE BECAUSE THE DEALER'S SERVICE DEPARTMENT WAS OVERWHELMED. NO LOANER CAR PROVIDED. WAS TOLD BY DEALER THAT "THIS IS HOW THEY WORK THE "BUGS" OUT. "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE NOT RESOLVED. AT SIX (6) MONTHS TRANSMISSION WAS COMPLETELY REPLACED WITH NEW UNIT BY A DIFFERENT DEALER. TOOK ANOTHER WEEK TO COMPLETE, AND AS A "WARRANTY CLAIM" NO LOANER CAR PROVIDED. WAS TOLD BY DEALER THAT MOST OWNERS WERE GETTING ONLY TWO (2) MORE MONTHS USE OUT OF THIS MODEL. AND, THAT "CHRYSLER/JEEP WILL BE HAPPY TO GET THIS ONE BACK FOR RESEARCH AND DEVELOPMENT". "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE CONTINUED. AT 2.9 YEARS, JUST BEFORE WARRANTY EXPIRATION, "CHECK TRANSMISSION" SENSOR REPLACED AND REPROGRAMMED. "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE NOT RESOLVED. "GROWLING" AND "SIGHING"NOISES BEGAN JUST AFTER WARRANTY EXPIRATION (9/17) AND HAVE BECOME MORE PRONOUNCED. LATEST ISSUE IS THAT THE TRANSMISSION SEEMS TO "FALL OUT OF GEAR" CAUSING SUDDEN AND UNEXPECTED STOPPING OF THE VEHICLE WHEN SLOWING AT RED LIGHT OR "STOP" SIGN.
SHIFTING AND JERKING PROBLEMS SINCE WE BOUGHT IT NEW, DEALER ALWAYS SAID SOFTWARE UPGRADE AND HAS DONE SEVERAL. FINALLY THE JEEP MADE LOUD BANG GOING ACROSS INTERSECTION OF ROAD AND CAR ALMOST HITTING US. JEEP IS BACK IN GARAGE AND DEALERSHIP SAYS POWER TAKE OFF UNIT NEEDS TO BE REPLACE. NEVER OWN OR BUY JEEP PRODUCT.
GEARS ARE UNREASONABLY DIFFICULT TO SHIFT WHEN PARKED ON A HILL. TRANSMISSION SLIPS OUT OF GEAR. WHILE ON THE FREE WAY AT APPROXIMATELY 60 MPH THE CAR LOSES THE ABILITY TO DELIVER POWER.
DEALER ACCEPTED AN APPOINTMENT FOR THE RECALL REPAIR BUT DID NOT COMPLETE THE RECALL REPAIR. DEALER CLAIMED THAT JEEP CORPORATE WOULD NOT ALLOW THE DEALER TO MAINTAIN AN INVENTORY OF REQUIRED PARTS, IN THIS CASE A LIFTGATE MODULE. THUS I AM REQUIRED TO RETURN TO THE DEALER FOR A SECOND APPOINTMENT TO HAVE THE RECALL REPAIR FINISHED. I THINK THIS IS UNREASONABLE. SERVICE MANAGER EXPLAINED THAT THIS IS JEEP POLICY. HE IS NOT PERMITTED TO ORDER LIFTGATE MODULES IN ADVANCE SO AS TO HAVE AN INVENTORY. HE EXPLAINED THAT HE IS REQUIRED TO ORDER THEM FOR EACH REPAIR, THUS REQUIRING THE CUSTOMER TO RETURN FOR A SECOND TIME TO HAVE THE REPAIR FINISHED.
FIRST THE REAREND WENT OUT AT 75000 MILES THEN THE TRANSMISSION WENT OUT 79000 MILES ON THE HWY AND I ALMOST GOT REARENDED. THIS VEHICLE HAS BEEN ONE ISSUE AFTER THE OTHER. THERE IS ALSO A WOBBLE IN THE FRONT END.
THE STOP/START SYSTEM STOP WORKING AND THE ENGINEERS HAVEN'T BEING ABLE TO FIX IT, THE LIGHT IN THE DASH THAT SHOWS THAT IS NOT WORKING COMES ON WHEN RUNNING DRIVING DOWN THE ROAD, DURING IDLE(STATIONARY)
HEAD LIGHTS ARE VERY DIM, TURNED ON BRIGHT IS NO BETTER. LIGHTS ARE TO SMALL, I CAN'T TRAVEL AT NIGHT UNLESS NECESSARY BECAUSE IT'S DANGEROUS TO TRAVEL WITH LIGHTS THAT DIM. WHEN MAKING A TURN AT NIGHT IT'S PRETTY MUCH GUESSING WHERE YOU ARE, DANGEROUS IN THE RURAL AREA I LIVE IN. THE LIGHTS NEEDS TO BE REPLACED BEFORE SOMEONE IS INJURED.
I HAD MY 2015 CHEROKEE LATITUDE SERVICED ON12/8/17 AND ON 12/9/17 I HAD TO GO ABOUT 30 MILES. ON MY WAY BACK HOME AS I ACCELERATED TO GET UP TO SPEED MY JEEP ACTED LIKE IT WANTED TO STOP. THE RPM KEPT CLIMBING BUT MY JEEP SLOWED DOWN. WHEN I DID SLOW DOWN AND I TRIED ACCELERATING AGAIN MY CAR CHUGGED AS IF IT DIDN'T KNOW WHAT TO DO. I AM GOING TO CALL THE DEALER WHEN THEY OPEN TO REPORT THE ISSUE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE INADVERTENTLY STALLED AND LOST POWER. WHILE ATTEMPTING TO RESTART THE VEHICLE, IT FAILED TO CRANK FOR ONE MINUTE. THE CONTACT STATED THAT A "PLEASE SWITCH TO P THEN DESIRED GEAR" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NASHVILLE CHRYSLER DODGE JEEP RAM (NEW OWNERS FREELAND JEEP) (5800 CROSSINGS BLVD, ANTIOCH, TN 37013, (615) 866-6060), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE REVERSE GEAR COMPLETELY FAILED TO FUNCTION AND THE VEHICLE WAS TOWED TO BRANDYWINE CHRYSLER JEEP DODGE RAM (3807 KIRKWOOD HWY, WILMINGTON, DE 19808, (302) 998-2271). THE DEALER PROVIDED FURTHER DIAGNOSTIC TESTING AND REPLACED THE TRANSMSSION ASSEMBLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE WHEELS WERE OUT OF DIRECTION WHEN THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO (KEFFER CHRYSLER JEEP DODGE RAM, 8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (877) 406-5245) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER AUTHORIZED A LOANER VEHICLE FOR THE DEALER TO FURTHER DIAGNOSE THE FAILURES. THE DEALER STATED THAT THE ELEMENT WAS OUT ON THE BATTERY AND THE MANUFACTURER COVERED THE REPLACEMENT OF THE BATTERY. THE CONDITION OF THE VEHICLE WAS STILL UNSTABLE. THE MANUFACTURER PROVIDED A CASE MANAGER, BUT THERE WAS NO PERMANENT SOLUTION YET. THE APPROXIMATE FAILURE MILEAGE WAS 100.
WHILE DRIVING IN A 50 MPH ZONE ON A MAJOR ROADWAY IN THE TOWN I RESIDE IN MY VEHICLE DECIDED IT NO LONGER WANT TO GO. EVEN WITH MY FOOT ON THE GAS PEDAL I COULD SEE THE NEEDLE FOR REVS MOVING WHEN I PUSHED THE PEDAL, BUT THE CAR WOULDN'T MOVE. I TOOK MY FOOT OFF THE GAS AND TRIED THE PEDAL AGAIN. SAME RESULT THE CAR WOULD REV BUT NOT GO ASIDE FROM A STUTTERING /LIGHT JERKING, ALMOST AS IF IT DIDN'T WANT TO CHANGE GEARS. I HAVE HAD ROUGH SHIFTS FROM THE DAY WE DROVE THIS OFF THE LOT. I WAS TOLD TIME AND TIME AGAIN THAT IT WAS PART OF THE BREAK IN PERIOD AND THERE WERE NO CODES SPITTING OUT UNTIL THIS PAST SUMMER WHERE I GOT THE SERVICE SHIFTER PROBLEM A SECOND TIME THAT WAS ACCOMPANIED WITH SERVICE 4 WHEEL DRIVE. I NEVER HAVE USED THIS VEHICLE OFF ROAD AND MAYBE TWICE FOR VIRGINIA SNOW. I TOOK IT TO THE DEALERSHIP AND THERE WAS A RECALL, WHICH THEY HAVE FIXED. BUT NOW WE ARE BACK TO THE SAME SYMPTOMS ONLY NOW THE VEHICLE WANTS TO STOP FORWARD MOTION WHILE DRIVING. IT IS AT THE DEALERSHIP AND THEY ARE SAYING IT WAS A WIRING ISSUE. THIS VEHICLE IS NOT SAFE. HOW MANY PEOPLE NEED TO BE IN THIS VEHICLE BEFORE AN ACCIDENT HAPPENS. LUCKILY FOR ME I WAS THE ONLY CAR ON THAT SECTION OF THE ROAD BUT IF I WASN'T I WOULD HAVE BEEN REAR ENDED ESPECIALLY DURING RUSH HOUR.
I RECENTLY PURCHASED A USED 2015 JEEP CHEROKEE LATITUDE. WHEN I AM AT A COMPLETE STOP AND TRY TO TAKE OFF IT STALLS TO SHIFT INTO SECOND GEAR AND THEN IT JERKS. THIS IS VERY DANGEROUS WHEN ENTERING INTO AN INTERSECTION.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSAXLE RANGE SENSOR WIRE HARNESS. *LD THE CONSUMER STATED THERE WERE COMPLICATIONS WITH HAVING THE RECALL REPAIRS COMPLETED BY THE DEALERSHIPS. UPDATED 11/27/2017*JS
VEHICLE LOSES POWER WHILE DRIVING. APPEARS TO BE SHIFTING TO NEUTRAL AND REQUIRES DRIFTING TO BREAKDOWN LANE AND RESTARTING. WHEN POWER IS LOST INSTRUMENT PANEL READS SERVICE TRANSMISSION, SERVICE ABS, AND SERVICE PARKING BRAKE. NOT ENOUGH DATA FOR A PATTERN; ERROR HAS OCCURED DURING MOMENTS OF AGGRESSIVE GEAR CHANGING (MOUNTAINS) AND USING CRUISE CONTROL ON THE HIGHWAY.
IT IS VERY DIFFICULT TO SEE AT NIGHT. THE HEADLIGHTS ARE SMALL AND DO NOT GIVE ENOUGH LIGHTING. WE LIVE IN A RURAL AREA, STREET LIGHTS ARE ONLY IN CITY LIMITS. WE HAVE MISSED TURNS AND DRIVEWAYS DUE TO NOT BEING ABLE TO SEE FROM THE SIDE ON THE VEHICLE. THE LIGHTS ARE FAIR ON BRIGHT BUT YOU CAN'T DRIVE ON BRIGHT ALL THE TIME. WE HESITATE TOO GO OUT AT NIGHT DUE TO THIS PROBLEM. SIDE AND FRONT VISION IS A PROBLEM. THIS PROBLEM HAS EXISTED SINCE PURCHASE OF THIS VEHICLE WHEN IT WAS NEW UNTIL PRESENT.
I JUST GOT MY VEHICLE IN APRIL 13, 17 MY VEHICLE SHUT COMPLETELY OFF WHILE AT THE STREET LIGHT AND IT DOES THIS WHEN EVER IT FEELS LIKE IT AND WHEN EVER I TURN MY VEHICLE ON SOMETIMES MY INSIDE DASHBOARD OR RADIO LIGHTS WON'T COME ON AND IT'S STILL TRYING TO BE FIXED THIS IS RIDICULOUS
WHILE DRIVING ON SUNDAY MY JEEP SUDDENLY WITHOUT NOTICE OR WARNING SHUT OFF AND WOULD NOT RESTART, I WAS STRANDED IN MIDDLE OF THE ROAD SINCE THERE WAS NO WARNING I HAD NO TIME TO PULL TO SIDE. AAA TOWED TO CLARK CHRYSLER/JEEP WHERE IT WAS BOUGHT AND UNDER EXTENDED WARRANTY. ALL PM'S HAVE BEEN DONE THERE AND DONE TIMELY. WHAT THEY FOUND WAS JEEP WAS DOWN 3 QTS OF OIL, I ASKED HOW THAT COULD BE AND WHY WOULD ENGINE SHUT OFF SO ABRUPTLY THEY CLAIM THE 2.4 ENGINES USE 1QT PER 1,000 MILES, THAT NO INDICATOR OR WARNING COMES ON AND ENGINE WILL SHUT OFF TO PROTECT IT. NO WHERE IS IT LISTED IN OWNERS MANUAL, I HAVE BEEN IN AUTOMOTIVE FOR OVER 30 YEARS AND IF AN ENGINE BURNS A QT PER 1,000 YOU REBUILD OR BUY A NEW ENGINE, I AM NOW TOLD I MUST CHECK AND ADD OIL EVERY 1,000 MILES ON A 2015 WITH ONLY 42,000 MILES! SAFETY CONCERN IS IF ANYONE IS ON HIGHWAY IT COULD CAUSE DEATH WITH A SUDDEN STOPPAGE OF VEHICLE, I WAS LEFT IN THE MIDDLE OF OF A COUNTRY ROAD AND AAA HAD POLICE COME TO HELP BLOCK ME FROM TRAFFIC PASSING AROUND ME, I NEVER HEARD OF ANYTHING LIKE THIS SO I CALLED JEEP AND MELISA ON THEIR CONSUMER LINE CONFIRMED WITH SERVICE TECH IAN HOGAN AND TOLD ME THAT SHE IS TOLD IT HAPPENS AND THERE IS NO WARNING , HOW CAN JEEP THINK THIS IS SAFE WITHOUT AT LEAST NOTIFYING OWNERS TO BE AWARE?
SERVICE TRANSMISSION CAME ON AFTER I PURCHASED THIS CAR 3 DAYS AGO WITH 47K MILES. AS I SLOWED TO A STOP COMING OFF THE HIGHWAY THE CAR VIBRATED VIOLENTLY REPEATEDLY AND THEN CUT OFF. IT TOOK 3 TRIES TO FINALLY TURN THE VEHICLE ON AND IT CONTINUED TO HAVE THE SAME ISSUE. AT ONE POINT I WAS HAVING TO THROW THE CAR IN NEUTRAL TO GET IT TO STOP JERKING AS I DECELERATED. THAT CREATED A WHOLE OTHER PROBLEM BECAUSE I THEN WHEN I SHIFTED BACK INTO DRIVE I HAD NO ACCELERATION CONTROL. I HAD TO ROLL OFF THE ROAD, THROW IT INTO PARK, KILL THE ENGINE, AND RESTART THE CAR TO GET BACK CONTROL OF THE ACCELERATOR. VERY SCARY AND UNSAFE!
TAKATA RECALL. CAR STALLS LOSING ALL POWER WHILE DRIVING WHEN OIL CHANGE IS NEEDED. OIL CHANGE LIGHT CAME ON RECENTLY. CAR HAS BEEN STALLING IN THE MIDDLE OF DRIVING ON THE ROAD. ALSO HAPPENED LAST TIME OIL CHANGE LIGHT CAME ON. WAS TOLD BY JEEP DEALER THAT IT IS COMMON. VERY DANGEROUS.
VEHICLE RPMS REV UP TO 4000-5000 WHEN GOING DOWN HILLS ON CITY STREETS GOING 15-20MPH. VEHICLE RANDOMLY ACCELERATES WHEN NOT HITTING GAS AND VEHICLE NOT ON CRUISE CONTROL. VEHICLE JERKS WHEN CHANGING GEARS. VEHICLE ALSO STUDDERS WHEN PULLING OUT ON CITY STREETS. PURCHASED THE VEHICLE ON OCTOBER 21, 2017 WITH 34,000 MILES. TOOK VEHICLE TO CERTIFIED JEEP MECHANIC ON NOVEMBER 6, 2017 WITH MY COMPLAINT. THEY STATED THE TRANSMISSION NEEDED TO BE 'FLASHED'. I PICKED THE VEHICLE BACK UP AT 4:30PM. AFTER LEAVING IT IMMEDIATELY STARTED DOING THE SAME THING. WHEN APPROACHING A STOP LIGHT ON A CITY STREET AS I BEGAN TO SLOW DOWN THE VEHICLE SHUT COMPLETELY OFF IN THE MIDDLE OF THE ROAD. I TOOK THE VEHICLE STRAIGHT BACK TO THE MECHANIC AND TOLD THEM WHAT HAPPENED. THEY GAVE ME A RENTAL VEHICLE AS THEY WERE CLOSING AND DIDN'T HAVE TIME TO INVESTIGATE THE PROBLEM. I PICKED THE VEHICLE BACK UP ON NOVEMBER 7, 2017. THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS VEHICLE IS VERY UNSAFE AS IT RANDOMLY ACCELERATES AND CUTS OFF RANDOMLY WHILE DRIVING. JEEP NEEDS TO RECALL THIS MODEL BEFORE SOMEONE GETS KILLED. EVERY TIME I DRIVE THIS VEHICLE I AM WORRIED IT'S GOING TO CAUSE AN ACCIDENT. I'VE OWNED THE VEHICLE FOR ONLY THREE SHORT WEEKS AND I'VE ALREADY HAD IT IN THE SHOP TWICE. I HAVEN'T EVEN MADE MY FIRST PAYMENT.
THE VEHICLE ACCELERATES WHEN I AM TRYING TO SLOW DOWN. THIS HAPPENED TOP ME WHILE DRIVING IN MY NEIGHBORHOOD AND HAPPENED TO ME WHILE DRIVING DOWN THE HIGHWAY. ALMOST CAUSED ME TO HIT ANOTHER VEHICLE. HAD THIS ISSUE BEFORE WHEN CAR WAS ALMOST BRAND NEW, TOOK IT TO THE DEALERSHIP AND THEY FLASHED THE SYSTEM. SAID IT WAS A RECALL. CAR DROVE FINE FOR A WHILE BUT NOW I AM HAVING THE SAME ISSUE AGAIN.
THE VEHICLE TRANSMISSION SHIFT QUALITY IS ERRATIC! OCCUPANTS EXPERIENCE LURCHING AND BUCKING SENSATION AT LOW SPEEDS IN BOTH FORWARD AND REVERSE MOTIONS. THIS RESULTS IN A POTENTIAL SAFETY CONCERN FOR PEDESTRIANS IN ADDITION TO AN UNSAFE AND UNCOMFORTABLE RIDE IN THE VEHICLE. AN UNMISTAKEABLE CONSEQUENCE IS THE IMPAIRMENT IN VALUE OF THIS VEHICLE IN REFERENCE TO RESALE. THE DEALERSHIP HAS ATTEMPTED TO REMEDY THE STATED ISSUE ON SEVERAL OCCASIONS WITH NO SUCCESS. THE DEALERSHIP HAS ALSO ON MULTIPLE OCCASIONS STATED THAT FUTURE SOFTWARE UPGRADES WILL ALLEVIATE THE SHIFT QUALITY ISSUE OF THIS 9-SPEED AUTOMATIC TRANSMISSION BUT HAS YET TO DELIVER ANY SUCH REMEDY. PLEASE ADVISE! *JS
THE DEALERSHIP ATTEMPTED TWO SOFTWARE UPDATES AND TOLD ME THEY COULDN'T FIX IT WHEN I WENT BACK THE THIRD TIME FOR THE TRANSMISSION NOT SHIFTING PROPERLY. I ALSO HAD A CLUNKING NOISE IN THE FRONT END THAT WAS FIXED WITH THE NOISE RETURNING SHORTLY AFTER THE WARRANTY EXPIRING. THE VEHICLE CONTINUES TO MISS DOWNSHIFTS AND DOES NOT SHIFT PROPERLY WHEN TRYING TO ACCELERATE.
DRIVING DOWN THE FREEWAY AND I SUDDENLY HAVE NO POWER. I COULD PUSH THE THROTTLE PEDAL TO THE FLOOR WITH NO RESPONSE. I HAD TO MAKE IT ACROSS MULTIPLE LANES OF TRAFFIC GOING 75MPH AND PULL TO THE SHOULDER. I TRIED RESTARTING AND IT SHUTTERED AND DIED, TWICE. LET IT SIT FOR A MIN AND THEN IT RESTARTED. IT HAPPENED 2 DAYS LATER. THIS TIME I WAS PULLING AWAY FROM A STOP SIGN AND I HAD NO THROTTLE RESPONSE. I SLAMMED THE GAS PEDAL TO THE FLOOR AND IT SHUTTERED AND GOT POWER AGAIN.
I HAVE A 2015 JEEP CHEROKEE WITH 25K MILES ON IT. THE TRANSMISSION WILL COME OUT OF GEAR WHILE DRIVING, USUALLY THIS HAPPENS WHILE DRIVING AROUND TOWN ON SECONDARY ROADS. THE TRANSMISSION WILL NOT RE-ENGAGE UNTIL I STOP THE VEHICLE AND MAKE MULTIPLE ATTEMPTS. USUALLY IT WILL BEGIN WITH THE RADIO ACTING UP, THEN GEAR SHIFT LIGHTS AND DASHBOARD WARNING LIGHTS WILL START FLASHING. I HAVE A DETAILED VIDEO IF INTERESTED. COULD NOT ATTACH FILE. *BF UPDATED 9/12/18*JB
TRANSMISSION HAS FAILED 3 TIMES IN THE LAST 2 MONTHS. ONCE IT FINALLY ENABLED ME TO PUT IT IN DRIVE IT WOULD NOT SHIFT GEARS RIGHT. THE HIGHEST IT WOULD GO IS 3RD OUT OF 9. IT JERKS FORWARD ON ALL GEAR CHANGES. THE SERVICE TRANSMISSION WARNING KEEPS FLASHING. PRIOR TO THIS THE AUTO START /STOP FEATURE FAILED TO FUNCTION. THE LOCAL JEEP DEALER HAS TRIED TO REPAIR THIS 3 TIMES FOR US. WE ARE THE 2ND OWNER. THE FIRST OWNER HAD THE SAME ISSUES. THE ORIGINAL OWNER HAD THE TRANSMISSION REPLACED. WE WERE NEVER TOLD OF THE LEMON "BUY BACK" WHEN WE BOUGHT THE CAR.
***SERVICE SHIFTER****THE SERVICE SHIFTER LIGHT CONTINUES TO COME ON. I'VE TAKEN THE CAR IN FOR UPDATES 3X IN THE PAST MONTH. DURING THE TIME THE LIGHT IS ON, I FEEL THE CAR ACCELERATING ON ITS OWN WHEN DRIVING AND REEVING WHEN STOPPED. THE CONTINUING UPDATES ARE COSTLY NOW THAT THE VEHICLE IS OUT OF FACTORY WARRANTY.
TRANSMISSION SKIPS AND LURCHES FORWARD DIFFERENTLY THAN EXPECTED. SHIFTS VERY HARD AT TIMES WITH A AUDIBLE CLUCK UNDER THE CAR.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 7 MPH, THE VEHICLE SURGED FORWARD INDEPENDENTLY. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED HARD FROM SECOND TO THIRD GEAR AND THE RPMS INCREASED RAPIDLY. CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OHIO WAS MADE AWARE OF THE FAILURE AND PROVIDED THE FOLLOWING SERIES OF REPAIRS: THE WATER PUMP WAS REPLACED, BOTH FRONT AXLES WERE REPLACED, THE TRANSMISSION SOFTWARE WAS UPGRADED, THE VALVE BODY WAS REPLACED, AND THE FRONT PASSENGER SIDE CV JOINT WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32656386. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
MY CAR HAS BEEN STALLING ON THE FIRST DRIVE OF THE MORNING FOR 4 DAYS. STARTS UP AND IT'S FINE AFTER THAT. YESTERDAY WHILE VIDEOING IT TO SHOW A DEALER, I HEARD A DING. SAW NOTHING ON THE PANEL. REVIEWED THE VIDEO, AND I CAN ONLY SPECULATE IT SAID OIL PRESSURE LOW. IT LASTED LESS THAN HALF A SECOND AND DISAPPEARED. I CHECKED MY OIL AND FOUND IT TO BE BARELY REGISTERING ON THE STICK. IT TOOK 2 1/2 QUARTS TO FILL IT. MY OIL CHANGE STICKER STATES I'M 1200 MILES AWAY FROM THE 4000 MARK THE DEALER PUTS ON IT. I WAS TOLD TODAY BY A JEEP DEALER, THAT THE 2.4 ENGINE IN THE CHEROKEE WILL USE A QUART OF OIL EVERY 750-1000 MILES IF OVER 50,000 MILES. I HAVE 56,580 MILES. THE PROBLEM IS WHEN OIL IS LOW, THE CAR WILL STALL TO PREVENT DAMAGE AS A SAFETY FEATURE. UNFORTUNATELY THIS HAS CAUSED ME TO HAVE TO COAST ACROSS A BUSY TWO LANE ROAD WHILE MAKING A TURN, SO I COULD HAVE BEEN HIT. IT THEN TAKES 2-3 TIME TO CRANK IT OVER TO RESTART IT. THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR WITH 40,009 MILES ON IT. THE DEALERS SAY THIS IS PERFECTLY NORMAL FOR THIS ENGINE TO BURN OIL. I DON'T BELIEVE ANY MANURACTURER SHOULD SELL VEHICLES THAT "BURN" OIL AT A QUART PER 1000 MILES. I BOUGHT A NEWER CAR FOR LESS MAINTENANCE. NOW I HAVE TO ADD OIL ONCE A MONTH TO MY CAR. NOT TO MENTION THAT IF A DUMMY LIGHT OR MESSAGE COMES ON REGARDING SOMETHING SUBSTANTIAL TO SHUT YOUR CAR OFF, WHY DOES THE MESSAGE ONLY FLASH SO YOU CAN'T EVEN READ IT? I HAD TO WATCH THE VIDEO TO SEE POSSIBLY WHAT IT SAID. I AM UNABLE TO SEND THE VIDEO FROM MY PHONE BECAUSE IT IS TOO LARGE. I'M TRYING TO GET IT TO SYNC SO I CAN SEND IT. THIS IS THE FLASH OF THE WARNING MESSAGE, NOT AN ACTUAL STALL.
SERVICE SHIFTER LIGHT CAME ON AND ALL LIGHTS ON SHIFTER LIT UP
EXTREMELY ROUGH SHIFTING FOR THE FIRST 3 OR 4 GEARS. SHUTTERING BETWEEN GEARS IF I SLOW DOWN AND SPEED BACK UP IN TRAFFIC. IF I COME TO A COMPLETE STOP AND BEGIN TO ACCELERATE THE FIRST GEAR IS A VERY HARD JERK. ITS GETTING SEEMINGLY WORSE THE LONGER I DRIVE IT AND ITS BECOMING VERY DANGEROUS TO DRIVE IN TRAFFIC. I PURCHASED THE VEHICLE IN FEBRUARY 2017 AND HAD IT LOOKED AT IN MARCH OF 2017. OVERLAND PARK JEEP DEALERSHIP DID A "SOFTWARE UPDATE" AND SENT ME ON MY WAY. THIS WAS NO HELP. I'VE CALLED MULTIPLE TIMES AND THEY SAY THERE'S NO ISSUES OR UPDATES AVAILABLE. TOOK IT IN AGAIN IN SEPTEMBER 2017 AND ANOTHER "SOFTWARE UPDATE" WAS DONE. STILL NO CHANGE. ITS THERE NOW AND THEY ARE TELLING ME THAT THEY'VE BEEN DRIVING IT FOR 3 DAYS AND ITS "NOT ACTING UP" . SO I ASKED WHAT I SHOULD DO WHEN I PICK IT UP AND ITS STILL HAPPENING. THEY SAID "I GUESS BRING IT BACK". ITS SO UNSAFE AND IT SEEMS LIKE THEY THINK I HAVE NOTHING BETTER TO DO THAN BRING THE CAR IN AND RENT A CAR.
MY JEEP CHEROKEE HAS THE 9 SPEED TRANSMISSION. I WENT TO START THE CAR IT TOOK SEVERAL TIMES TO START WHEN IT DID THE CAR DROPPED HARD INTO GEAR AND ALL OF THE SERVICE TRANS LIGHTS CAME ON AND IT WAS VERY DIFFICULT TO GET HOME AS THE CAR WAS HAVING A VERY HARD TIME GETTING INTO GEAR AND STAYED IN 2 WHEEL DRIVE MODE. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME MY DRIVE TRAN WARRANTY COVERED THE COST AND I JUST NEEDED A SOFTWARE UPDATE. FOUR DAYS LATER I WAS DRIVING WITH MY HUSBAND AND 8 MONTH OLD BABY AND WHILE STOPPED AT A STOP SIGN THE CAR DIED AND AGAIN TOOK SEVERAL TIMES TO RESTART, ALL TRANS LIGHTS CAME ON AND COULD NOT GET INTO GEAR, WE HAD TO DRIVE SLOWLY HOME WITH OUR HAZARDS ON AND NEARLY GOT INTO AN ACCIDENT WHEN TRYING TO MERGE INTO TRAFFIC WHEN IT KEPT SLIPPING OUT OF GEAR.
FOR THE LAST TWO WEEKS, MY 2015 JEEP CHEROKEE HAS BEEN AT AN AUTO BODY SHOP TO REPAIR DAMAGE MADE FROM A BREAK IN. I HAVE NOT DRIVEN MY CAR SINCE SEPTEMBER 22ND. THIS MORNING, AFTER FINALIZING THE PAPERWORK WITH THE REPAIR FACILITY AND PAYING A DEDUCTIBLE, I WAS ABLE TO FINALLY DRIVE MY JEEP AGAIN. PULLED OUT OF THE BODY SHOP'S PARKING LOT, ONTO A CITY STREET, DROVE NOT EVEN A QUARTER OF A MILE AND MAYBE A MINUTE OR SO INTO THE DRIVE AND THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP AGAIN. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". LUCKILY THIS TIME I STOPPED AT A RED LIGHT. I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. THE REPAIR FACILITY THAT I LEFT IS THANKFULLY A FEW MILES AWAY FROM THE DEALERSHIP IN WHICH I LEASE THE CHEROKEE. I DROVE IMMEDIATELY TO THE DEALER, PLACED THE CAR IN FRONT OF THE SERVICE DEPARTMENT, AND WALKED IN TO DISCUSS THE PROBLEM WITH THE SERVICE DEPARTMENT. AFTER TALKING WITH ONE MEMBER OF THE SERVICE DEPARTMENT, HE STATED THAT HE WOULD TRY TO SQUEEZE THE CHEROKEE IN FOR SOME TESTING BUT COULDN'T GUARANTEE IT BECAUSE THERE WERE MANY CARS SCHEDULED FOR SERVICE AND ONLY ONE PERSON AVAILABLE TO POSSIBLY LOOK AT MY CAR. FINALLY, AFTER A FEW HOURS IN THE CUSTOMER WAITING AREA, I WAS TOLD THAT THE JEEP WAS LOW ON OIL. AND THAT THE CHEROKEE ALONG WITH THE CHRYSLER 200, AND ANOTHER CAR THAT I CANNOT REMEMBER AT THE MOMENT ARE DESIGNED TO STALL WHEN THE AMOUNT OF OIL BECOMES LOW. THE SERVICE DEPARTMENT EMPLOYEE SAID THAT THIS WAS A "EUROPEAN DESIGN SAFETY FEATURE" FOR THE CAR. I KEPT THE CHEROKEE AT THE DEALERSHIP FOR THEM TO CONTINUE TO INVESTIGATE THIS PROBLEM ON THIS UPCOMING MONDAY THE 10TH OF OCTOBER.
RE-OCCURING PROBLEMS WITH THE TRANSMISSION. SLOW START IN FIRST, HANGS UP IN SECOND, ROUGH SHIFT INTO THIRD. HAVE ACTUALLY HEARD A 'CLUNK' NOICE WHILE DOWNSHIFTING. HAVE GONE TO THE DEALER 6 TIMES FOR DIAGNOSTICS AND UPDATES, BUT PROBLEMS PERSIST.
RANDOMLY THE VEHICLE FEELS AS IF SOMEONE IS HITTING THE CAR FROM THE FRONT END WHEN PUT INTO REVERSE DUE TO A VERY HARD SHIFT INTO REVERSE. RANDOMLY THE ELECTRICAL SYSTEM WILL SHUT OFF WHEN PARKED AND TURNING THE CAR ON. THE AUTO ON/OFF WILL RANDOMLY SHUT OFF WHILE DRIVING AND SOMETIMES THE VEHICLE WILL NOT START FOR SOME UNKNOWN REASON. I HESITATED REPORTING THIS THINKING THAT IT WAS PROBABLY JUST BAD LUCK BUT BECAUSE OF A CONVERSATION WITH A CO-WORKER WHO IS HAVING THE EXACT SAME PROBLEMS I THOUGHT THAT IT MAY BE A SYMPTOM OF A LARGER PROBLEM AND SOMETHING I SHOULD REPORT. IF THIS WERE TO HAPPEN WHEN DRIVING AT HIGHER SPEEDS IT COULD BE A DISASTER.
MY JEEP'S TRANSMISSION IN GEARS 1 AND 2 WILL SPORADICALLY HAVE ISSUES WITH HESITATIONS, STALLING, JERKING THE CAR FORWARD, AND LOUD CLUNK SOUNDS DURING SHIFTING. I WILL BE AT A STOP SIGN STOPPED, PUSH THE GAS TO GO AND IT WILL HESITATE FOR 1 SECOND, THEN JOLT FORWARD WHEN IT DECIDES TO MOVE. ONE INSTANCE I WAS DRIVING ON A CITY STREET AND WANTED TO GO FASTER, I PRESSED ON THE GAS AND IT ALL OF SUDDEN SEEMED TO HAVE STALLED OUT. GAS WAS NOT DOING ANYTHING FOR A GOOD 5 SECONDS. I WAS IN THE PROCESS OF TRYING TO GET OUT OF TRAFFIC AS MY SPEED WAS DECLINING AND THEN IT KICKED IN AND WENT. AS OF RECENT, IT HAS STARTED TO MAKE A LOUD CLUNK SOUND AND SLIGHT JERK WHEN MOVING FROM LOW GEARS WHILE IN MOTION. AGAIN THIS IS ALL SPORADIC. IT DOES NOT HAPPEN ALL THE TIME. I BROUGHT IT INTO TWO DIFFERENT DEALERSHIPS ABOUT THE ISSUE. THEY FLASHED THE ELECTRONIC COMPONENT BOTH TIMES. FLASHING SEEMED TO HELP FOR A FEW WEEKS, THEN IT SLOWLY WENT BACK TO THE SPORADIC BEHAVIOR. NOTE: THIS HAS BEEN OVER 3 YEARS, NOT ONCE SPECIFIC INSTANCE.
AT 47,351 MILES THE CYLINDER HEAD ON CYLINDER # 4 FAILED CAUSING THE ENGINE TO STALL AND RUN ROUGH. JEEP DEALER IS REPLACING IT UNDER A FACTORY WARRANTY
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO CORTLAND CHRYSLER DODGE JEEP (3878 WEST RD, CORTLAND, NY 13045 (877) 279-3113), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,500.
FCA'S UCONNECT APP FOR IPHONE RANDOMLY LAUNCHES ON MY IPHONE WHILE INSIDE THE VEHICLE. WHEN IT LAUNCHES, IT TAKES AWAY MY ABILITY TO SEE NAVIGATION SOFTWARE (E.G. WAZE, APPLE MAPS, ON MY CELL PHONE. I THEN NEED TO DIVERT MY ATTENTION TO THE PHONE AND DISABLE THE UCONNECT APP. SOMETIMES I HAVE TO DO IT MORE THAN ONCE. THIS IS DISTRACTING AND UNSAFE AT ANY SPEED.
MY 2015 JEEP CHEROKEE TRAILHAWK TRANSMISSION SHUDDERS, CLUNKS AND HESITATES. SOME OF THE HESITATIONS HAVE LASTED 4 SECONDS WHICH IS DANGEROUS WHEN YOU'RE IN TRAFFIC AND PUSH THE GAS AND GET NO RESPONSE. THE HESITATION HAPPENS WHEN YOU'RE SLOWING DOWN FOR A TURN AND THEN PUSH THE GAS. THIS APPEARS TO BE IN THE THIRD TO SECOND GEARS. THE COMPUTER HAS BEEN FLASHED SEVERAL TIMES. THE DEALER ALSO DID SOMETHING TO THE TORQUE CONVERTER. THEN THE CHRYSLER REP HAD THE DEALER RESET THE COMPUTER BACK TO FACTORY SETTINGS AND SAID IT WAS WORKING ACCORDING TO DESIGN. IT ISN'T FIXED. IT STILL CLUNKS, SHUDDERS AND HESITATES BUT ONLY FOR 2 SECONDS NOW. THE PROBLEMS STARTED IN THE FIRST 10,000 MILES. I'LL INCLUDE 4 OF THE SERVICE RECORDS. I THINK THERE WERE 10 OR MORE VISITS.
TRANSMISSION IS INCONSISTENT IN GEARS 1-3. SOMETIMES HESITATES TO MOVE IN FIRST GEAR. ALL RECALLS HAVE DONE NOTHING TO ADDRESS ISSUES. JEEP DEALERSHIP HAS NO IDEA HOW TO FIX THE PROBLEM AND ADVISES IT'S ALL SOFTWARE ISSUES THAT THEY CAN'T FIX.
DRIVING HOME THE ONLY LIGHTS I HAD WAS THE TOP LED LIGHTS, SPEEDOMETER LIGHTS AND RADIO LIGHT. NO THER LIGHTS WORKED. THE VEHICLE WAS IN MOTION. IF THE LIGHTS DID WORK WHEN I TURNED MY TURN SIGNAL ON THE LIGHT WENT OFF.
I PARKED THE JEEP AND TURNED IT OFF AND WHEN INSIDE FOR 10 MINUTES AND STARTED THE CAR TO LEAVE AND A BUNCH OF LIGHTS CAME ON LIKE SERVICE ENGINE AND DRIVE TRAIN. I PUT IT IN REVERSE AND A HUGE CLUNK FROM THE TRANSMISSION HAPPENED I BACKED UP AND PUT IT IN FORWARD AND A HUGE CLUNK HAPPENED AGAIN. IT SHOCKED THE WHOLE CAR. I WENT FORWARD AND IT BARLEY WOULD GO. IT TOOK ALONG TIME TO GET UP TO SPEED. IT KIND OF SHOOK AND WAS REALLY SCAREY. I BROUGHT IT TO THE JEEP DEALER AND BARELY MADE IT. THE GUY SAID THE TECHS WHERE ALL GONE FOR THE DAY. I COULDN'T LEAVE IT THERE SO I STARTED IT BACK UP AND IT WORKED FINE. THE CHECK ENGINE LIGHT WAS STILL ON THOUGH. THE NEXT DAY I STARTED IT UP AND THE LIGHT WAS OFF. IT WORKED FINE FOR 3 DAYS UNTIL IT ALL HAPPENED AGAIN THE SAME STUFF. SO I TURNED IT OFF AND STARTED IT 10 MINUTES LATER AND IT WAS FINE. IT IS A LEASED JEEP AND I AM GOING TO BRING IT IN THIS FRIDAY. I WANT THIS FIXED. I HAVE READ LOTS OF THE SAME PROBLEMS WITH 100S OF OTHER PEOPLE AND IT SOUNDS LIKE THEY ARE JUST GIVING PEOPLE THE RUN AROUND. THIS IS VERY UNSAFE AND I WANT A NEW JEEP OR A NEW TRANSMISSION. I DO NOT HAVE ANY TIME TO BE GOING BACK TO THE DEALERSHIP ALL THE TIME OR DO I WANT TO DIE IN A CAR ACCIDENT. THE NEXT THING THAT HAPPENS A THAT PEOPLE ARE SAYING IS THAT IT WILL SHIFT OUT OF GEAR ON THE FREEWAY AND LOTS OF PEOPLE HAVE ALMOST CRASHED BECAUSE OF THIS. THANK YOU PLEASE LET ME KNOW WHAT YOU WILL DO ABOUT THIS.
WHILE DRIVING ON THE FREEWAY AT 65MPH, THE CAR GAVE ME A "TRANSMISSION SERVICE" ALARM AND THEN THE CAR LOST POWER AND EVENTUALLY STOPPED. NO RESPONSE TO ACCELERATION AND EVENTUALLY TO STEERING CONTROL. I TURNED OFF THE ENGINE AND WAITED APPROXIMATELY 3 MINUTES, TURNED THE KEY AND THEN THE CAR STARTED AND WAS ABLE TO DRIVE IT WITH NO ISSUES. IT WAS A DANGEROUS SITUATION THAT COULD HAVE ENDED WITH CATASTROPHIC CONSEQUENCES. THE CAR WAS BOUGHT FROM OVERSEAS MILITARY SALES IN SICILY, ITALY AND THE INCIDENT OCCURRED IN SICILY.
WHILE ROLLING AT LOW SPEEDS, IT CAN TAKE SEVERAL SECONDS FOR THE JEEP TO DOWNSHIFT WHEN POWER IS APPLIED. THIS IS A WELL DOCUMENTED ISSUE WITH THE 9-SPEED TRANSMISSIONS IN THE FCA VEHICLES, AND WE HAVE HAD THE JEEP TO THE DEALERSHIP FOUR DIFFERENT TIMES COMPLAINING ABOUT HOW UNSAFE THIS IS. WHEN THE POWER IS NEEDED, ONE OF THESE DAYS, IT MAY DELAY TOO LONG, AND WE COULD GET IN A WRECK. A PERSON SHOULD NOT BE AFRAID TO DRIVE THEIR VEHICLE BECAUSE THEY DON'T FEEL THAT IT IS RELIABLE ENOUGH TO ACTUALLY ACCELERATE WHEN THE PEDAL IS PRESSED. FCA HAS RECENTLY ANNOUNCED THAT IT WILL BE REPLACING THE DOG CLUTCH IN THE TRANSMISSIONS WITH A STANDARD CLUTCH TO FIX THIS ISSUE GOING FORWARD, BUT THEY STILL NEED TO BE RESPONSIBLE FOR MAKING THE CARS THEY HAVE ALREADY SOLD WORK RELIABLY. THIS HAPPENED REGULARLY, SO THERE IS NO SINGLE EVENT DATE THAT I CAN EASILY STATE.
I WAS ON THE HIGHWAY WHEN MY TRANSMISSION LIGHT CAME ON AND THE VEHICLE STOPPED ACCELERATING. I HAD TO PULL OVER, PUT IT IN PARK, THEN BACK INTO DRIVE TO GET IT TO MOVE AGAIN. THIS HAPPENED NUMEROUS TIME UNTIL I COULD GET IT TO A JEEP DEALERSHIP NORTH OF ATLANTA GEORGIA. WHEN I FINALLY GOT TO THE DEALERSHIP, MY SON AND I TOLD THEM WHAT WAS HAPPENING. THEY APPARENTLY KNEW IMMEDITATELY THAT IT WAS A COMPUTER MALFUNCTION. MY VEHICLE NEEDED APPROXIMATELY 7 UPDATES TO THE COMPUTER!! MY SON AND I COULD HAVE BEEN KILLED IN THE MIDDLE OF CITY TRAFFIC ON A HIGHWAY BECAUSE OF A COMPUTER! I ASKED THE SERVICE MANAGER WHY I WAS NEVER TOLD THIS COULD HAPPEN AND HE SAID THERE IS NO WAY TO TELL AND THERE IS ALSO NO WARNING THIS WILL HAPPEN OR IF IT MAY HAPPEN AGAIN. I AM TERRIFIED OF THIS CAR THAT I CAN NOT GET RID OF NOW! NOW I SEE THAT SOME OTHER CHEROKEES CAN SPONTANEOUSLY ACCELERATE AND THEN GO INTO PARK ON ITS OWN? ANOTHER COMPUTER ISSUE? I HATE THIS CAR NOW AND IT TERRIFIES ME TO HAVE MY FAMILY IN IT. WE GOT IT TO TRAVEL FROM FL TO CT AND NOW I WILL NO LONGER TAKE THE CHANCE WITH MY FAMILY'S LIVES.
MY 2015 JEEP CHEROKEE TRAILHAWK HAS BEEN BACK AND FORTH TO THE DEALER FOR PROBLEMS I'VE HAD WITH ACCELERATION AND BRAKING. I'VE BEEN TRYING TO GET ON THE HIGHWAY AND STEP ON THE GAS WITH NO ACCELERATION. THERE ARE TIMES I'M TRYING TO STOP AND IT BUCKS ALMOST LIKE IT DOESN'T WANT TO STOP. IT'S BEEN BACK AND FORTH WITH COMPUTER UPDATES, ELECTRICAL COMPONENTS BEING UPDATED ETC. THIS ISSUE IS STILL OCCURRING. THIS ISSUE HAPPENS WHEN GOING UP HILLS, DOWN HILLS, ON STRAIGHT AWAYS ETC. IT CAN HAPPEN WHEN STARTING FROM A COMPLETE STOP OR JUST WHEN ACCELERATING WHILE THE VEHICLE IS ALREADY IN MOTION. I DO HAVE RECEIPTS AS TO WHAT THEY HAVE REPLACED IF NEEDED. THIS ISSUE IS STILL OCCURRING.
TAKATA RECALL- I HAD A RECALL DONE ON MY VEHICLE. IT NO LONGER ACCELERATES PROPERLY. WHEN AT A STOP, WHEN THE ACCELERATOR IS PUSHED THE VEHICLE TAKES SECONDS TO MOVE AND THEN JERKS FORWARD.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE WAS BEING TOWED BY A 2000 HOLIDAY RAMBLER ENDEAVOR RECREATIONAL VEHICLE. WHILE THE RV WAS DRIVING 55-60 MPH, THE JEEP SHIMMIED VIOLENTLY WITHOUT WARNING. THE JEEP WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630 (888) 480-1238) WHERE THE DIAGNOSIS WAS UNKNOWN. WHILE THE CHEROKEE WAS AT THE DEALER, THE CONTACT NOTIFIED THE MANUFACTURER. THE MANUFACTURER SENT A NEW WIRING HARNESS TO THE DEALER AND THE JEEP WAS REPAIRED. A YEAR LATER, WHILE THE JEEP WAS BEING TOWED BY THE HOLIDAY RAMBLER, THE FAILURE RECURRED. THE MANUFACTURER HAD THE CHEROKEE TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952 (707) 762-2712), BUT THE DEALER REFUSED TO DIAGNOSE OR REPAIR THE VEHICLE WITHOUT KNOWING THE REPAIR HISTORY. THE VEHICLE WAS TAKEN BACK TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE JEEP CHEROKEE ONLY VIOLENTLY SHIMMIED WHILE BEING TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/17/17*LJ THE CONSUMER STATED THE FAILURE OCCURRED AFTER HAVING THE HARNESS WAS REPLACED. *JS
I JUST BOUGHT THE CAR AS A CERTIFIED PRE OWNED FORM A DODGE DEALER. MY TRANSMISSION IS ALREADY GOING OUT . TODAY ON THE FREEWAY THE CAR ACCELERATED FROM 65 MPH TO 75 MPH ON ITS OWN. MY FOOT WAS NOT ON THE ACCELERATOR.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE RPMS INCREASED RAPIDLY WHILE ATTEMPTING TO SWITCH GEARS. JIM BURKE DODGE CHRYSLER JEEP RAM OF BURMINGHAM, ALABAMA WAS MADE AWARE OF THE FAILURE AND COULD NOT DUPLICATE THE FAILURE. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE TRANSMISSION FAILURE. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 65 MPH, THE "POWER STEERING OFF" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE LEFT SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE POWER STEERING ISSUE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
THE REAR POWER LIFT GATE WILL NO LATCH TO THE LOCKED POSITION AND IT WILL NOT LIFT. 2016 I HAD THE FCA RECALL R67 REPAIRED. JUNE 1, 2017 I EXPERIENCED MY FIRST ISSUE WITH THE POWER LIFT GATE AND THE DEALERSHIP CLEANED G907 GROUND STRAP. AUGUST 23, 2017 I'M AGAIN EXPERIENCING THE SAME ISSUE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE REAR LIFT GATE COULD BE OPENED AT ANYTIME DURING VEHICLE MOVEMENT AND DURING A TRAFFIC COLLISION.
FOR THE FOURTH TIME, MY 2015 JEEP CHEROKEE LOCKED UP THE PARK BRAKE, AND THE ELECTICAL COMPONENTS ALL BEGIN TO OPERATE SPORATICALLY WITHOUT BEING TURNED ON. THE INSTRUMENT GAUGES ALL START FLASHING, THE WIPERS START SWIPING, THE DISPLAY SCREEN BEGINS FLASHING ON AND OFF, THE PRNDL STARTS FLASHING AND BECOMES UNRESPONSIVE, AND THE INSTRUMENT PANEL BEGINS DISPLAYING MULTIPLE ERROR MESSAGES, AS IF THEY CAR HAS BECOME POSSESSED. THE SCARIEST PART IS WHEN THE PARK BRAKES LOCKS UP, NO MATTER WHAT SPEED YOU ARE TRAVELLING AT. THE CAR WAS IN MOTION TWICE WHEN THE CAR MALFUNCTIONED AND LOCKED UP, AND JUST YESTERDAY WAS SITTING IN A MCDONALD'S DRIVE THROUGH WHEN THE SAME THING HAPPENED. MY WIFE IS NOW TERRIFIED TO DRIVE THIS CAR ANYMORE AFTER FOUR TIMES OF THE SAME ISSUE. OUR FEAR IS THIS IS GOING TO HAPPEN ON A CROWDED FREEWAY, AND A SEMI BEHIND US WILL NOT BE ABLE TO AVOID HITTING US BECAUSE OUR PARK BRAKE HAS LOCKED UP. THERE ARE OTHER COMPLAINTS OF THIS SAME ISSUE WITH OTHER JEEP OWNERS ON THE INTERNET. I CANNOT AFFORD TO JUST TRADE THIS IN FOR ANOTHER VEHICLE...I NEED SOME HELP GETTING THIS RESOLVED SO MY FAMILY ISN'T IN JEOPARDY JUST KEEP DRIVING THIS VEHICLE THE DEALER CANNOT SEEM TO PERMANENTLY FIX.
SOMETIMES, WHEN THE TRANSMISSION SHIFTS INTO 3RD GEAR (AROUND 32 MPH), IT DOES A VERY HARD SHIFT AND THERE IS A NOTICEABLE CLUNKING NOISE THROUGHOUT THE CAR.
RADIO/ SCREEN DISPLAY GOES BLACK INTERMITTENTLY. HAPPENS WHILE DRIVING OR BACKING UP. CANT USE SCREEN TO SEE WHAT'S BEHIND YOU. NOT TO MENTION YOU LOSE CLIMATE CONTROL AND EVERYTHING ELSE YOUR SCREEN DISPLAYS. DEALERSHIP IS REPLACING THESE UNITS WITH REMANUFACTURED RADIOS (UNITS)
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END SHOOK VIOLENTLY, THE STEERING WHEEL WENT BACK AND FORTH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER STRAUB CHRYSLER DODGE JEEP RAM LOCATED AT 1502 WHEELING AVE, GLEN DALE, WV 26038; (888) 449-5231 WHERE THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL UNDER THE VIN AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE CHARGES AND A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 21,000.
MY CAR HESITATES WHEN GOING FROM A SLOW SPEED TO ACCELERATING. BY THE TIME THE ENGINE "CATCHES UP", THE CAR LUNGES FORWARD AND THE RPMS GO ALL THE WAY UP. TO PASSENGERS, IT FEELS LIKE I DON'T KNOW HOW TO GRADUALLY ACCELERATE OR SHIFT. (MY CAR IS AN AUTOMATIC.) ALSO, THE MORE DANGEROUS ISSUE WHICH HAS PUT ME IN SEVERAL CLOSE CALLS TO GETTING HIT BY ONCOMING TRAFFIC, MY CAR WILL NOT MOVE WHEN I ACCELERATE FROM A STOP. (THIS IS UNRELATED TO MY AUTO SHUT OFF). THESE ISSUES HAPPEN RANDOMLY. WHEN I LET OFF THE BRAKE AND HIT THE GAS, IT SLOWLY ROLLS FORWARD (INTO ONCOMING TRAFFIC) AND THEN HESITATES FOR 3-5 SECONDS NOT MOVING. IT IS A SCARY FEELING SITTING IN THE MIDDLE OF THE ROAD WITH TRAFFIC COMING AT YOU AND YOU CAN'T DO ANYTHING BUT PUSH HARDER ON THE PEDAL AND HOPE THAT IT KICKS IN. I MENTIONED THIS TO THE DEALERSHIP AND THEY SAID THIS WAS NORMAL ON ALL NEW CARS BECAUSE THE COMPUTERS NEED TIME TO PROCESS.
WHEN I WAS LOOKING AT VEHICLES, THE PRIMARY ITEMS I WANTED IN THE NEW VEHICLE WAS A SIX CYLINDER ENGINE SO THAT WE WOULD HAVE THE PICK-UP NEEDED FOR EXTENSIVE HIGHWAY DRIVING. THE ISSUES EXISTED SINCE IT WAS NEW BUT I HAVE ACTUALLY BECOME CONCERNED FOR MY SAFETY IN THIS VEHICLE; WE ONLY DRIVE IT WHEN WE ABSOLUTELY HAVE TO (IE. BOTH OF US IN THE HOUSEHOLD HAVE TO GO TO WORK). THE ENGINE IS THE 6 CYLINDER WITH THE 9 SPEED TRANSMISSION. THIS ENGINE HAS INTERMITTENT ISSUES WHERE THE VEHICLE HESITATES, LURCHES, AND JUMPS. SOMETIMES WHEN ACCELERATING FROM A FULL STOP, IT HESITATES SEVERAL SECONDS, AND THEN WHEN IT DOES RESPOND THE TIRES SQUEAL AND THE VEHICLE LURCHES FORWARD FROM THE TRANSMISSION NOT ENGAGING AS IT SHOULD. SOMETIMES IT IS A MILDER RESPONSE WHERE IT IS JUST A HESITATION DUE TO DELAYED SHIFTING. MORE RECENTLY, NOW THE ENGINE IS NOT DOWNSHIFTING AND THE ENGINE REVS AND DOESN'T WANT TO DOWNSHIFT. I NO LONGER FEEL SAFE DRIVING THIS BECAUSE IT IS SO ERRATIC AND I CONSTANTLY WONDER WHAT IT IS GOING TO DO NEXT. EVERY TIME WE TAKE IT TO THE JEEP DEALER, THEY UPDATE THE COMPUTER AND SEND US ON OUR WAY. THE SOFTWARE UPDATES DO NOT HELP. WE HAVE ASKED THEM TO DRIVE IT AND THEY HAVE TOLD ME THEY DON'T EXPERIENCE ANYTHING WRONG. IT WASN'T UNTIL WE WENT TO WRITE THIS LETTER THAT WE REALIZED THAT THE SERVICE ORDERS DON'T RECORD THE FACT THAT WE HAVE ASKED THE JEEP DEALER TO LOOK AT THIS ISSUE EVERY TIME IT HAS BEEN IN THE SHOP WITH THEM. WHICH INDICATES TO US THAT JEEP IS TRYING TO HIDE FROM THIS ISSUE. THE AMAZING THING IS THAT IF YOU GO ONLINE AND START RESEARCHING ISSUES WITH THE JEEP ENGINE THAT HAS THE 9 SPEED TRANSMISSION, THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEMS AS WE ARE HAVING. THE SAD THING IS JEEP CONTINUES TO MAKE THE ENGINE WITH THE 9 SPEED TRANSMISSION AND THE ISSUES DON'T SEEM TO BE FIXED. TO ME THAT IS BLATANT DISREGARD FOR THE CONSUMER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE CHECK TRANSMISSION AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (METRO JEEP LOCATED AT 650C MEMORIAL DR CHICOPEE, MA 01020 877-220-8331) WHERE IT WAS DIAGNOSED THAT AN UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32118538. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,240.
BLUE OX BX1136 VERSION 0 BASEPLATES WERE USED ON THIS CAR TO PULL IT BEHIND A MOTORHOME. THE BASEPLATE DESIGN PLACED EXCESSIVE STRESS ON THE JEEP'S ALUMINUM FRAME COMPONENTS THAT RESULTED IN THEIR WELDS TO FATIGUE, CRACK AND FAIL AND INCREASED THE PROBABILITY THAT THE JEEP COULD DETACH DURING TOWING. A DETACHED CAR IS A SIGNIFICANT HAZZARD TO VEHICLES AND PEOPLE. BLUE OX HAS SINCE REVISED THE DESIGN OF THE BASEPLATES TO REDUCE THE STRESS APPLIED TO THE ALUMINUM FRAME COMPONENTS, BUT DID NOT NOTIFY ME OF THE DESIGN REVISION. I ONLY LEARNED OF THE REVISION AFTER MY FRAME COMPONENTS HAD FAILED AND I WAS AT SIGNIFICANT RISK OF LOSING THE CAR DURING TOWING. IN ADDITION, I HAVE INSPECTED ONE OTHER CHEROKEE USING THE SAME DESIGN BASEPLATES AND FOUND THAT THEIR ALUMINUM FRAME COMPONENTS HAVE FAILED SIMILAR TO MINE. I BELIEVE THAT BLUE OX NEEDS TO IMMEDIATELY NOTIFY ALL OWNERS OF THE BX1136 ORIGINAL DESIGN BASEPLATES AND ISSUE A RECALL.
WHIE DRIVING I NOTICED SHIFTING WAS PRONOUNCED. TOOK JEEP FOR SERVICING. TRANSMISSION LIGHT CAME ON AT SERVICE STATION , THEY ORDERED ME A RENTAL CAR AND HAD MY CAR FOR 5 DAYS. SAID THEY PUT TRANSMISSION MODULE ON, ONE WEEK LATER I WAS IN A PARKING LOT I PUT MY CAR IN REVERSE AND HEARD LOUD CLUNK, SERVICE TRANSMISSION LIGHT CAME ON AND STAYED ON. I TOOK IT BACK TO SERVICE PROVIDERS AND IT IS STILL THERE.I HAVE A RENTAL CAR AGAIN
ALL OF MY PROBLEMS STARTED AUGUST 30, 2016 IN NATIONAL CITY CALIFORNIA. I WENT OUT AND STARTED MY CAR FOR A TRIP BACK TO YUMA, AS I PUT IT IN TO DRIVE I GOT THREE LOUD NOISES LIKE THE CAR HAD BEEN HIT WITH A SLEDGEHAMMER, I ALSO HAD A LOSS OF POWER. I HAD IT TOWED INTO ????? CHRYSLER WITH TRANSMISSION PROBLEMS. THREE DAYS LATER THEY TOLD ME I HAD A BAD ONE-YEAR OLD BATTERY. BY THE TIME I GOT OUT OF THERE IT COST ME OVER $500. THE BATTERY DID NOT SOLVE THE PROBLEM. I DID NOT HAVE THE NOISE ANYMORE BUT I HAD SHIFTING PROBLEMS. (36294 MILES) MY FIRST TIME IN THE SHOP AT ?????? WAS OCTOBER 11, 2016. FOLLOWED BY FIVE MORE TIMES. AS OF NOW IT HAS BEEN IN THE SHOP 19 DAYS FOR TRANSMISSION PROBLEMS. NOT MAKING ANY PROGRESS. LAST TIME IN I TOOK THE DRIVE WITH THE TRANSMISSION TECH. I FELT A LITTLE INSULTED. I BROUGHT HIM UP TO DATE OF WHAT HAS BEEN HAPPENING IN THE PAST. I TOLD HIM THE PROBLEM WE ARE HAVING NOW IS LOSS OF POWER AND HARD SHIFTING TAKING OFF FROM STOP LIGHTS AND STOP SIGNS. I TOLD HIM I DID NOT HAVE ANY PROBLEMS AT HIGHWAY SPEEDS. THE TEST DRIVE CONSISTED OF A HIGH-SPEED RUN DOWN 32ND ST. I POINTED OUT TO HIM A COUPLE OF HARD SHIFT HIS REPLY WAS THIS IS NORMAL FOR A NINE-SPEED TRANSMISSION. I HAVE TALKED TO A LOT OF PEOPLE THAT HAVE NINE SPEEDS AND I TOTALLY GOT TO DISAGREE THAT THAT IS NORMAL.
AT 17,000 MILES, I STARTED HAVING ISSUES WITH MY CHEROKEE. THE FIRST TIME THE ENGINE OF THE VEHICLE STALLED ON ME, I WAS ON MY WAY TO WORK. I POWERED OFF THE ENGINE AND IT SUCCESSFULLY RESTARTED AFTER ONE ATTEMPT. I BROUGHT IT TO MY DEALERSHIP LATER THAT DAY TO FIND OUT I WAS "OUT OF OIL", THIS WAS ROUGHLY 2500 MILES INTO MY MOST RECENT OIL CHANGE (WHICH IS PROJECTED FOR 5000 MILES). I WAS DISAPPOINTED, DUE TO THE VEHICLE BEING A YEAR OLD. THE DEALERSHIP ADDED SOME OIL AND I WAS ON MY WAY. SHORTLY AFTER, I STARTED NOTICING THE ENGINE WOULD REV TO HIGH RPM'S WHEN THE VEHICLE WAS STATIONARY, THE RPM'S WOULD INCREASE DRASTICALLY WHEN BREAKING, THE VEHICLE WOULD JUMP BETWEEN GEARS 1-3, MAKING INCREASING YOUR SPEED EXTREMELY DIFFICULT AS YOU NEVER KNEW WHEN THE VEHICLE WOULD ACTUALLY TAKE OFF. MY DEALERSHIP WAS "UNABLE TO DUPLICATE " THIS ISSUE, AND I WAS SENT ON MY WAY. FAST FORWARD 9 MONTHS, AND MY VEHICLE DIES ON ME AS I AM LEAVING WORK. HOWEVER, THIS TIME, IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. I WAS FINALLY ABLE TO START IT BY PUTTING MY FOOT ON THE GAS, AND ANY TIME I TOOK MY FOOT OFF OF THE GAS, THE ENGINE WOULD STALL. I DROVE WITH TWO FEET TO THE DEALERSHIP THAT DAY, AND FOUND OUT ONCE AGAIN I WAS "OUT OF OIL". THE DEALERSHIP RECOMMENDED AN "OIL CONSUMPTION TEST", WHICH MEANS BRINGING YOUR VEHICLE TO THE DEALERSHIP AT VARIOUS MILE MARKERS (500,1000, 2000, 2000). AT THIS TIME, THEY WOULD CHECK THE OIL LEVELS AND REFILL ANY LOST OIL. THROUGH THIS, I FOUND OUT MY VEHICLE WAS "BURNING THROUGH" 1 QUART OF OIL EVERY 666.67 MILES. CHRYSLER GUIDELINES SAY A VEHICLE OF MY SPECIFICATIONS SHOULD USE 1 QUART IN 2000 MILES. THIS VEHICLE IS A BEAUTIFUL DEATH TRAP ON WHEELS, AND SUCH A DISAPPOINTMENT TO JEEP LOVERS EVERYWHERE. STAY AWAY.
WHILE DRIVING FROM A COLD START, THE CAR WOULD SUDDENLY STALL AND A MESSAGE WOULD POP-UP INDICATING "SHIFT TO P AND SELECT DESIRED GEAR" ALONG WITH THE BATTERY LIGHT INDICATOR. THE CAR WOULD THEN NEED TO BE SHIFTED INTO PARK AND ATTEMPT TO RESTART, WHICH WOULD TAKE AT LEAST 2 RESTARTS BEFORE THE CAR WOULD START. THIS OCCURRED WHILE DRIVING, FIRST ON A SUBURBAN STREET AND THEN ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V590000 (SEATS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH TWO DEALERS (1. BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA, 4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343 AND 2. CHRIS NIKEL CHRYSLER JEEP DODGE RAM, 2920 N ASPEN AVE, BROKEN ARROW, OK 74012, (918) 355-5000). THE FIRST DEALER SCHEDULED AN APPOINTMENT AND STATED THAT THE PART WAS ORDERED, BUT, A WEEK LATER, INDICATED THAT THE PART WAS NOT AVAILABLE. THE SECOND DEALER INDICATED THAT THEY WOULD BE ABLE TO PROVIDE THE PART, BUT THEN NOTIFIED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE PULLING OUT OF PARKING LOT VEHICLE STARTED TO STALL , HAD TO PUMP GAS PEDAL. THIS CAUSED THE VEHICLE TO LURCH FORWARD WITH A SPUTTERING EFFECT. THOUGHT IT MIGHT STALL OUT. THIS HAS HAPPENED A FEW TIMES, ALSO WHEN I TURN VEHICLE OFF IT WILL NOT START AND THERE IS NO ELECTRICAL OPERATION AT ALL. I'VE FOUND I MUST REMOVE KEY FROM IGNITION BEFORE IT WILL RESTART. THIS INSTANCES HAPPEN AT RANDOM
VEHICLE WILL NOT START. SAYS TO SERVICE TRANSMISSION AND PARK BRAKE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND ROLLED BACK IN REVERSE. THE CHECK ENGINE AND SERVICE TRANSMISSION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERKINS MOTORS LOCATED AT 1205 MOTOR CITY DR COLORADO SPRINGS, CO 80905) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
TRANSMISSION JERKS AND DOES NOT SHIFT PROPERLY AND SHIFTS TO NEUTRAL RANDOMLY. HAVE HAD THE SOFTWARE UPDATED MULTIPLE TIMES.
THIS VEHICLE SHIFTS EXTREMELY ROUGHLY INTO FIRST GEAR, BOTH FROM A STANDSTILL AND WHEN SHIFTING INTO FIRST FROM REVERSE. IT HAS BEEN TO THE DEALERSHIP ON 5 DIFFERENT OCCASIONS AND IN SPITE OF SOFTWARE UPDATES, THE PROBLEM PERSISTS. SINCE SOME VEHICLES WITH THIS SAME TRANSMISSION HAVE BEEN REPORTED TO SUDDENLY SHIFT INTO NEUTRAL WHILE DRIVING DOWN THE FREEWAY, I AM VERY CONCERNED. JEEP IS AWARE OF THE PROBLEMS WITH THIS 9 SPEED TRANSMISSION YET SEEMS INCAPABLE OF COMING UP WITH A SOLUTION TO FIX IT.
TAKATA RECALL - THE ENGIN INDICATOR LIGHT CAME ON, ON MY WAY HOME BUT DISAPPEARED THE MORNING WHEN I STARTED THE JEEP. A FEW DAYS LATER I DROVE IT TO A LOCATION WHERE I STAYED FOR 2 HOURS, LEFT AND GOT HOME WHERE I STAYED FOR A FEW MINUTES. CAME BACK OUT TO USE THE VEHICLE BUT THE ENGINE DIDN'T 'TURN OVER' . CALLED THE SERVICE BECAUSE I THOUGHT IT WAS THE BATTERY. THEY RE-BOOT THE CAR & I LET THE ENGINE RUN FOR 1/2 HR. PER HIS INSTRUCTION. THE WENT TO A DRIVE THRU AND DECIDED TO HEAD HOME BUT SHORTLY AFTER THE JEEP SHUTS OFF AT A STOP LIGHT. I WAITED 5 MIN THEN RESTART AND HEADED HOME WITH MY HAZARD LIGHT FLASHING. I CALLED THE DEALER AND GOT 'AN AVAILABLE' APPOINTMENT FOUR DAY THEREAFTER.
DRIVING MY VEHICLE OVER THE WEEKEND WHILE IN MOTION ON A CITY STREET MY VEHICLE TURNED OFF AND THEN TURNED BACK ON, THE VEHICLE TURNED COMPLETELY OFF NO POWER COULD NOT DO ANYTHING THE VEHICLE TURNED ON AND WAS ABLE TO CONTINUE DRIVING. WHERE MY FAMILY AND I WERE EXTREMELY NERVOUS THE REMAINDER OF THE TIME WHILE DRIVING HOME. THANK GOD I WAS NOT DRIVING ON A BUSY HIGHWAY WHERE THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT WHERE MY FAMILY AND MYSELF COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE COULD HAVE KILLED SOMEONE IN MY VEHICLE OR ANY OTHER VEHICLE DUE TO AN ACCIDENT. WHEN THE VEHICLE TURNED ON AGAIN THE CHECK ENGINE LIGHT CAME ON AND THE START AND STOP SYSTEM LIGHT CAME ON ADVISING TO HAVE THE SYSTEM CHECKED, THE REST OF THE TIME THE VEHICLE WAS BEING DRIVEN HOME IT CONSTANTLY SOUNDED LIKE IT WAS GOING TO LOOSE POWER AND TURN OFF.
WE WERE SOLD THIS VEHICLE TO FLAT TOW BEHIND A MOTOR COACH. ON THE HIGHWAY THE CAR STARTS TO SHAKE DANGEROUSLY OUT OF CONTROL. A DEATH WOBBLE. WE HAD TO COME TO A COMPLETE STOP TO GET THE VEHICLE UNDER CONTROL. WE THOUGHT WE HAD A TIRE BLOW OUT. IT IS UNSAFE TO TOW AS WAS DICTATED IN MY MANUAL. THIS VEHICLE WAS SOLD UNDER FALSE PRETENSE AND NEEDS TO BE RECALLED. I SHOULD NOT HAVE TO PAY ANOTHER $600 TO TOW THIS VEHICLE SAFELY WHEN IT WAS SOLD TO ME AS A SAFE VEHICLE TO TOW
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED APPROXIMATELY TO 2,000 RPMS WHEN ATTEMPTING TO DECELERATE. AS A RESULT, THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO AVOID THE ACCELERATION AND MAKE THE VEHICLE DECELERATE INSTEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LEVANON JEEP CHRYSLER DODGE RAM) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPROGRAMMED. THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,968. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE DEALER ADVISED THE CONSUMER WOULD GET USED TO THE VEHICLE'S DEFECT. *JS
TAKATA RECALL I WAS DRIVING STRAIGHT ABOUT 50MPH ON A CITY STREET AND MY BACK WINDSHIELD EXPLODED. MY REAR DEFROST WAS ON.THE HOLES WERE DIRECTLY WHERE THE DEFROST CORDS WERE. THE CORDS WERE STICKING OUT AND THE GLASS WAS GONE ON THOSE TWO SPOTS. THE DEFROST CORD TIPS ARE BLACK AS IF THEY WERE BURNT. I CALLED THE POLICE AND THEY NOTICED MY WINDSHIELD WAS PUSHED OUT AND NOT IN, SO NOTHING COULD HAVE HIT MY CAR.
THE SERVICE TRANSMISSION MESSAGE CAME ACROSS THE SCREEN AND THE VEHICLE LOST ABILITY TO ACCELERATE. THIS OCCURRED ON AN INTERSTATE AT 72 MPH IN THE FAST LANE.
NEAR ACCIDENT. MY CHEROKEE GOT STUCK IN FOURTH GEAR OR HIGHER. WHEN I STOPPED AND TRIED TO GO AGAIN, IT CREEPED VERY SLOWLY UNTIL IT REACHED 40MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IF STOPPED ON A HILL, IT WOULD ROLL BACKWARDS. VERY DANGEROUS. THE RPM'S FREQUENTLY WENT HIGH BEFORE SHIFTING. I JUST BOUGHT THIS A MONTH AGO. NOTICED HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THE SAME ISSUE. TRANSMISSION PROBLEMS. MANY PEOPLE GETTING NEW TRANSMISSION AFTER LONG BATTLES WITH THE DEALER AND PUT IN DANGEROUS DRIVING CONDITIONS. SOME WITH CHILDREN IN THE CAR. JEEP IN SHOP ALREADY. HELP!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WHITTEN BROTHERS OF ASHLAND LOCATED AT 11409 WASHINGTON HWY, ASHLAND, VA 23005; (888) 459-1066), BUT NO FAILURES WERE FOUND WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-247-9753 AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. CASE NUMBER: 31826079 WAS PROVIDED. THE FAILURE MILEAGE WAS 30,700. THE VIN WAS NOT AVAILABLE.
FAULTY ENGINE SENSORS CAUSES THE CAR STALL AT ANYTIME. WAS DRIVING WHEN STOPPED AT A RED LIGHT MY CAR STALLED AND THE DASHBOARD LIGHT UP ALONG WITH MULTIPLE ERROR MESSAGES. IT TOOK 15 TIMES FOR MY CAR TO RESTART. THIS ISSUE IS A COMPLETELY UNSAFE AND PUTTING THE DRIVER AND PASSENGERS AT GREAT RISK. CURRENTLY MY CAR IS IN THE SHOP BUT HAVE READ SIMILAR STORIES ONLINE SAYING THAT THIS PARTICULAR PROBLEM IS ASSOCIATED WITH A TRANSMISSION ISSUE. MANY STATED THIS IS KNOWN ISSUE AT CHRYSLER WHICH THEY HAVE DONE NOTHING TO ACTION THE CONSUMER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ABOVE 30 MPH, THE VEHICLE FAILED TO SHIFT CORRECTLY AND MOVED SLUGGISHLY. THE SERVICE SHIFTER MESSAGE DISPLAYED AND THE GEAR SHIFTER INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AT AUTO PLAZA CHRYSLER DODGE JEEP RAM DE SOTO (LOCATED AT 128/30 MO-21, DE SOTO, MO 63020, (636) 337-7777). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,500.
CAR WAS MAINTAINED AT DEALERSHIP. 1.5 YEARS OLD, 31,000 MILES. LAST OIL CHANGE AND SERVICE AT DEALERSHIP WAS ON 5/5/2017 WITH MILEAGE OF 29,056. FIRE OCCURRED ON 6/10/2017. DRIVING 35 MPH, STRAIGHT DOWN A SMALL HILL, FIRST GOT WARNING LIGHT THAT BRAKE FLUID WAS LOW, FOLLOWED BY ABS NEEDS SERVICING, FOLLOWED BY MANY WARNING LIGHTS ALL AT ONCE. GAS PEDAL FAILED TO WORK AT THAT POINT, LOOKED IN REAR VIEW MIRROR, BLUE SMOKE WAS COMING OUT OF THE CAR. COASTED TO A DIRT LOT, GOT OUT, FIRE UNDER DRIVERS SIDE FRONT WHEEL AREA. QUICKLY SPREAD TO THE REST OF THE ENGINE COMPARTMENT, DESTROYING THE CAR. FROM FIRST WARNING MESSAGE TO PULLED OVER WAS ABOUT 0.5 MILES AND ABOUT ONE MINUTE. PLEASE NOTE THAT THERE WAS A UCONNECT UPDATE (THE FIRST FOR THE CAR) ON 6/2/2017, ONLY EIGHT DAYS BEFORE THE CAR WAS DESTROYED BY FIRE. INCLUDING A PICTURE OF THE ENGINE COMPARTMENT AFTER THE FIRE. *BF *TR
TRANSMISSION WENT OUT IN THE MIDDLE OF AN INTERSECTION, WAS NOT ABLE TO MOVE THE VEHICLE ON MY OWN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE BRAKED INDEPENDENTLY DUE TO THE WHEELS TURNING INWARDS TOWARDS THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS TOWED TO GATOR CHRYSLER JEEP (8040 SOUTH HARBOR CITY BLVD. MELBOURNE, FLORIDA 32901), BUT WAS NOT DIAGNOSED. THE INSURANCE AGENCY DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT AN INDEPENDENT MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. ..UPDATED 07/20/17 *BF ..UPDATED 08/22/17 *BF *JS THE CONSUMER STATED THE VEHICLE WAS TRADED IN AFTER REPAIRS DUE TO THE VEHICLE STEERING BEING UNEASY. *TR
THE ALL WEATHER MATS ON THE JEEP TRAILHAWK HAVE A LARGE RIDGE ALONG THE PERIMETER OF THE MAT. THIS RIDGE CAN CREATE A SQUEEZE POINT UNDER THE GAS PEDAL WHERE THE HEEL OF A SHOE CAN BE TRAPPED CAUSING THE SHOE TO PULL OF THE FOOT AND INTERFERING WITH THE ABILITY TO APPLY THE BRAKES. THIS SITUATION OCCURRED WITH ME IN STOP AND GO TRAFFIC WHILE I WAS WEARING COWBOY BOOTS. THE HEEL STUCK UNDER THE PEDAL AND WHEN I WENT TO APPLY THE BRAKES MY BOOT PARTIALLY PULLED OFF OF MY FOOT AND I WAS NOT ABLE TO STOP CAUSING AN ACCIDENT.
THE TRANSMISSION BANGS INTERMITTENTLY IN VARYING DEGREES IF INTENSITY FROM NOTICEABLE TO EXTREME. WHEN THE BANG IS EXTREME IT FEELS LIKE THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. IT SEEMS TO OCCUR IN THE LOWER GEARS WHEN THE VEHICLE IS HOT AND COLD. I DRIVE HARDER THAN MY WIFE AND THE BANGING OCCURS REGARDLESS OF THE DRIVER. UNABLE TO IDENTIFY ANY COMMON FACTORS OTHER THAN OCCURRING IN THE LOWER GEARS WHILE UP SHIFTING AND DOWN SHIFTING. I HAVE BROUGHT IS IN FOR SERVICE 3 TIMES. EACH OF THE FIRST TWO TIMES THEY WERE UNABLE TO DUBOLICATE THE ISSUE. THE LAST VISIT ON MAY 24, 2017 THE HEAD SERVICE TECHNICIAN ACKNOWLEDGED THE BANG DURING A TEST DRIVE. HE SAID HE WOULD ORDER A NEW TRANSMISSION BUT FIRST HAD TO NOTIFY CHRYSLER. TODAY WE WERE NOTIFIED THEY HAD TO FIRST REPLACE THE VALVE BODY AND WERE NOT REPLACING THE TRANSMISSION.
MY 2015 JEEP CHEROKEE HAS HAD TRANSMISSION SHIFTING ISSUES FOR OVER A YEAR. IT SHIFTS REALLY HARD (JERKS THE WHOLE CAR) AND MAKES A LOUD THUMPING NOISE. I HAVE TAKEN IT IN MULTIPLE TIMES. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION COMPUTER BUT IT CONTINUED TO HAPPEN. I HAVE TAKEN IT IN TWICE SINCE THEN AND THEY SAID THE DIAGNOSTICS SHOW THERE IS NOTHING WRONG, AND IT DOES NOT HAPPEN IN THEIR TEST DRIVES, SO THEY CANNOT DO ANYTHING ABOUT IT.
MY CAR IS 2 YEARS OLD AND HAS ROUGHLY 38,300 MILES. THE FACTORY WARRANTY IS 36,000 MILES. I PURCHASED THE CAR AT 37,401. THE PART THAT IS DEFECTIVE IS THE BLOWER MOTOR WHICH CAUSE THE BLOWER MOTOR SENSOR TO GO BAD. ACCORDING TO THE CERTIFIED JEEP MECHANIC AND THE JEEP CUSTOMER SERVICE REP THIS PART IS NORMALLY A PART THAT WOULD LAST THE NORMAL SERVICE LIFE OF THE VEHICLE. I BELIEVE THE PART IS EITHER DEFECTIVE. THE CAR WAS MOVING WHEN THE DEFECT WAS NOTICED ON THE HIGHWAY GOING STRAIGHT.
I WAS DRIVING ABOUT 45 MPH JUST AFTER LEAVING MY DRIVEWAY AND A DEER JUMPED IN FRONT OF THE CAR. WHEN I MOVE MY FOOT FROM THE GAS PEDDLE TO THE BRAKE PEDDLE IN A HURRY DURING ENGINE WARM UP THE POWER BRAKES DO NOT WORK. I CAN NOT STOP THE CAR. I CAN NOT ENGAGE THE ABS OR SLIDE THE TIRES. I PUSH THE BRAKE PEDDLE AS HARD AS I CAN AND THERE IS NO POWER BRAKES. I HAD THE DEALER SERVICE LOOK AT IT 3 OR 4 TIMES AND THEY EVEN TRIED SOME OTHER NEW CARS THAT ARE THE SAME MAKE AND MODEL AND SAID THAT THEY HAVE THE SAME PROBLEM. AND THAT THIS PROBLEM IS NOT REPAIRABLE BECAUSE ALL THE JEEP CHEROKEES ARE THE SAME WAY, ONLY SOME HAVE THE PROBLEM WORSE. THIS PROBLEM IS ONLY APPARENT DURING ENGINE WARM UP. IT SEEMS TO BE A LACK OF VACUUM TO THE POWER BRAKE MODULE WHEN YOU MOVE YOUR FOOT FROM THE GAS TO THE BRAKE, IN A SPLIT SECOND, DURING AN EMERGENCY STOP. MY CAR IS STILL NOT CORRECT AND DEALER SAYS THAT ALL JEEP CHEROKEES ARE NOT CORRECT. PLEASE HELP US JEEP CHEROKEE OWNERS BEFORE WE KILL SOMEONE. THANK YOU,
THE 9 SPEED TRANSMISSION ON THIS VEHICLE DOES NOT SHIFT PROPERLY, ESPECIALLY THROUGH THE FIRST 3 GEARS. I HAVE BROUGHT MY 2015 JEEP CHEROKEE IN FOR TRANSMISSION ISSUES COUNTLESS TIMES AND HAVE BEEN TOLD THIS IS HOW THIS TRANSMISSION IS SUPPOSE TO OPERATE. I AM SUPPOSED TO ACCEPT THAT THE SHIFTING FROM 1ST TO 2ND CAN BE DELAYED AND THEN A HARD SHIFT THAT SOUNDS LIKE SOMEONE HIT MY CAR WHEN IT FINALLY DECIDES TO SHIFT INTO THIRD OR THE SAME IS TRUE FROM 3RD TO SECOND. THE DEALERSHIP FINALLY WAS ABLE TO CORRECT THESE HARD SHIFTS WITH A SOFTWARE UPDATE UNTIL I REALIZED WHAT THE SOFTWARE ACTUALLY DID. THE CAR WILL NOW NOT SHIFT INTO 2ND WHEN SLOWING DOWN, AND WHEN IT DOES FINALLY SHIFT DOWN, AFTER SLOWING DOWN TO 3 MPH, IT SHIFTS TO 1ST GEAR COMPLETELY BY PASSING 2ND GEAR. THIS CAUSES THE CAR TO ACCELERATE VERY SLOWLY IF YOU GET CAUGHT BETWEEN 1ST AND 3RD GEAR AND IF YOU PRESS TO HARD ON THE ACCELERATOR IT TENDS TO DOWNSHIFT TOO HARD CAUSING THE CAR TO LURCH FORWARD AND CAUSE A POTENTIAL ACCIDENT WITH ANY CARS IN FRONT OF YOU. THIS HAD BEEN GOING ON SINCE JUNE 2015 UNTIL THE SOFTWARE UPDATE REMOVED 2ND GEAR FROM THE DOWNSHIFT. SINCE THE CAR DOES NOT DOWN SHIFTS TO 2ND MY CAR TAKES LONGER TO SLOW DOWN AS THERE IS NO HELP FROM THE TRANSMISSION AND THIS CAN ALSO CAUSE AN ACCIDENT AS YOUR STOPPING TIME IS INCREASED, AS WELL AS ADDITIONAL WEAR AND TEAR ON YOUR BREAKS.
MY TRANSMISSION GOES INTO NEUTRAL WHILE IN DRIVE ON THE HIGHWAY. THERE IS A RECALL FOR THE SAME MAKE, MODEL AND YEAR AS MY CAR, BUT MY VIN DOES NOT QUALIFY. I HOPE JEEP WILL REMEDY THIS PROBLEM WHICH THEY KNOW EXISTS IN THIS VEHICLE. *TT UPDATED 9/28/18*JB
"TAKATA RECALL." ACCIDENT OCCURRED ON 8/1/2015 AS WE WERE HEADING NORTH ON A MAJOR HIGHWAY IN TAMPA, FLORIDA. AT A MAJOR INTERSECTION, A PERSON RAN A LEFT TURN LIGHT AS WE WERE ENTERING THE INTERSECTION. WE HIT HIM ON THE RIGHT REAR OF HIS VEHICLE AT 45 MPH. NO AIRBAGS IN OUR VEHICLE DEPLOYED.
WHEN I START MY VEHICLE AND TURN ON THE KEY MY CAR WILL ACCELERATE FORWARD WITH A JOLT. SOMETIMES WHEN I STOP AND START FOR A LIGHT IT WILL QUICKLY MOVE FORWARD AND JERK....IF I SLOW DOWN THE SPEED IT WILL EXCELLERATE TOO......
I HAVE RECENTLY BEEN NOTICING TWO POTENTIAL ISSUES WITH MY VEHICLE. 1) ON CERTAIN OCCASION THE VEHICLE SEEMS TO SHIFT INTO NEUTRAL (AS THE RPM'S REV) AND THEN THE TRANSMISSION CATCHES UP A FEW SECONDS LATER SHIFTING INTO GEAR. ALSO, 2) ON CERTAIN OCCASION THE VEHICLE SEEMS TO HAVE A DELAY IN SHIFTING WHILE ACCELERATING ONTO THE HIGHWAY. WHILE NEITHER OF THESE ISSUES HAVE YET TO RESULT IN AN ACCIDENT, I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND THOSE DRIVERS AROUND ME. WITH THE CONSIDERABLE ATTENTION SURROUNDING THESE ISSUES WITH FCA VEHICLES, I WANTED TO REPORT THIS COMPLAINT TO NHTSA DIRECTLY.
SERVICE SHIFTER WARNING IS DISPLAYED. ALL LIGHT INDICATORS AT SHIFTER ARE LIT. THIS HAPPENED AT START-UP AND CONTINUED WHILE DRIVING.
THE TRANSMISSION SLIPS OR SKIPS GEARS. FROM A STOP IT HESITATES TO GO. IT REVS HIGH WHEN DOWN SHIFTING. SHIFTS HARD A LOT. WE HAVE HAD IT TO THE DEALER 2 TIMES. PROGRAMMING UPDATES WERE DONE. NO IMPROVEMENT TO ITS OPERATION. IT FEELS LIKE IT'S GOING TO FAIL SOON.
TRANSMISSION MALFUNCTION AT HIGH RATE OF SPEED ON INTERSTATE, LOST POWER AND ABILITY TO ACCELERATE WHILE TRAVELING ON INTERSTATE. TO REPAIR A SOFTWARE UPGRADE WAS RUN ON THE VEHICLE. I HAVE VERIFIED THAT NO RECALL EXISTED FOR MY VEHICLE DESPITE THE FACT THAT TRANSMISSION SOFTWARE PROBLEM WAS KNOWN BY CHRYSLER. SOME VEHICLES HAD BEEN RECALLED BUT MY VEHICLE HAS NOT BEEN INCLUDED DESPITE THE FACT THAT IT CONTAINS THE SAME 9 SPEED TRANSMISSION THAT HAS FAILED. THIS INCIDENT OCCURRED AT HIGH RATE OF SPEED ON INTERSTATE WITH HEAVY TRAFFIC AND CAUSED A SIGNIFICANT RISK OF CRASH.
MY SON AND I WERE IN FRONT AND SIDE IMPACT CRASH WITH ANOTHER VEHICLE ON 4/24/17 WITH SIGNIFICANT DAMAGE BUT NO AIRBAGS DEPLOYED IN OUR VEHICLE. ATTACHED ARE A FEW PHOTOS OF BOTH VEHICLES FOR REFERENCE. WE WERE DRIVING A 2015 JEEP CHEROKEE AND WERE HIT BY A DRIVER WHO HYDROPLANED IN A 2011 HYUNDAI ELANTRA. THE REPORTING OFFICER ESTIMATED MY SPEED AT IMPACT WAS 40 MPH. AIRBAGS DEPLOYED IN THE OTHER VEHICLE BUT NOT IN OURS. CONSIDERING THE DAMAGE TO THE VEHICLE, FORCE OF IMPACT AND ESTIMATED TRAVEL SPEED AT IMPACT, I FEEL THE JEEP AIRBAGS FAILED FROM A SAFETY STANDPOINT AND WOULD LIKE TO KNOW HOW TO GO ABOUT INVESTIGATING THIS FURTHER WITH JEEP. AN ACCIDENT REPORT IS AVAILABLE BUT DID NOT UPLOAD DUE TO THE SENSITIVE INFORMATION CONTAINED WITHIN (VIN #'S, NAMES, INSURANCE POLICY NUMBERS, ETC); HOWEVER, THE REPORT CAN BE PROVIDED UNDER SEPARATE COVER IF NEEDED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS HESITATION BETWEEN THE TIME THE ACCELERATOR PEDAL WAS DEPRESSED AND WHEN THE TRANSMISSION ENGAGED. ALSO, ON SEVERAL OCCASIONS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A HESITATION AND THEN THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
VEHICLE NOT SHIFTING PROPERLY. WILL NOT DOWN SHIFT INTO SECOND GEAR(STAYS IN THIRD GEAR) WHEN STARTING UP STEEP HILLS OR WHEN SLOWING FOR TRAFFIC SIGNAL THAT HAS CHANGED TO GREEN BEFORE COMING TO A COMPLETE STOP. STAYS IN GEAR TOO LONG WHEN ENTERING HIGHWAY ON RAMPS, MOSTLY WHEN THEY ARE ON AN UP HILL INCLINE. LOUD CLUNKING SOUND WHEN SHIFTING FROM REVERSE TO DRIVE WHEN NOT MOVING. I DO NOT KNOW THE EXACT DATE THAT THIS STARTED, BUT IT WAS WITHIN THE FIRST YEAR OF OWNERSHIP.
NHTSA ISSUE 1096880. 18 APR 2017: DROVE OUT OF SIDE STREET ONTO TWO LANE HIGHWAY AND THE VEHICLE STOPPED MOVING IN THE MIDDLE OF THE ROAD MAKING OFF SOUNDS AND "CHECK ENGINE" LIGHT CAME ON. FOOLED WITH GEAR SHIFTER. BEGAN TO MOVE ONLY SLOWLY IN 1ST GEAR. HEADED BACK TO MY STREET AND HALF WAY STOPPED MOVING AGAIN. PUSHED OVER TO SIDE OF ROAD AND CALLED ROADSIDE ASSISTANCE. IT WAS A VERY SCARY AND UNSAFE POSITION TO BE IN CROSS WAYS OF A TWO LANE HIGHWAY AND CAN'T MOVE. DECIDED TO TRY AND SEE IF I COULD GET THE REST OF THE WAY TO MY HOUSE. COULDN'T GO OVER 5-10 MPH. ONE TIME RPMS RAISED HIGH AND WENT BACK DOWN. COULD NOT CLIMB DRIVEWAY TO GARAGE. HAD TO LEAVE SIDE OF THE ROAD.
TRANSMISSION IS VERY JERKY WHEN SHIFTING, OFTEN FAILS TO SHIFT INTO HIGHER GEARS WITHOUT LONG PAUSES. VEHICLE SEEMS TO VIBRATE IN LOWER GEARS
BAD TRANSMISSION; THE CAR LURCHES FORWARD WHEN SLOWING DOWN TO COMING TO A COMPLETE STOP; IT ALSO HESITATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP; I'VE ALMOST BEEN HIT TWICE! HAS BEEN DOING THIS SINCE I LEASED THE CAR FROM 3/15/15 TO THE PRESENT! HAVE TAKEN IT BACK TO THE DEALER AT LEAST 5 TIMES FOR THE SAME PROBLEM!
ONE MORNING I STARTED THE CAR, I HEARD WATER MOVING FROM THE ENGINE AREA. WHILE, DRIVING THE CAR I HEARD A NOISE'S LIKE A PRESSURE COOKER SOUNDS. ONCE I ARRIVED AT WORK I WALKED AROUND TO THE PASSAGE SIDE TO RETRIEVE MY STAFF. I COULD SMELLED ANTIFREEZE. I CONTACTED JEEP RIGHT AWAY AND THEY CONTACT A TOW COMPANY. IT WAS DROP OFF. THE DEALERSHIP WORKED ON IT FOR A COUPLE DAYS. THEY DID PRESSURE TEST FOR EXTERNAL LEAK, DIDN'T LOCATE A LEAK. THEY DIDN'T DO A INTERNAL EXAMINE. IT'S 2 YEAR OLD VEHICLES ALREADY LEAKING ANTIFREEZE. I HAVE MY VEHICLE INTO THE DEALERSHIP TWICE BUT STILL SMELL ANTIFREEZE. TWO PRESSURE TEST LATER NOTHING. I JUST PICKUP MY VEHICLE FOR THE SECOND TIME. WHY IS JEEP VEHICLES HAVING SO MANY PROBLEM. MY PSI, TRANSMISSION AND RADIO MAKING SOUNDS WHEN ITS OFF. JEEP IS A BAD VEHICLE AND IT JUST A MATTER OF TIME, HUMANS MIGHT BE IN DAMAGE DUE TO THE UNCARING MANUFACTURING COMPANY THAT MAKES LOT'S OF MONEY OF THE BACK OF WORKING AMERICANS.
CAR HAS ALL SORTS OF TRANSMISSION PROBLEMS FROM SHIFTING CLUNKING SLAMMING INTO GEARS CAR WON'T RECOGNIZE THAT IT'S IN PARK AND WON'T TURN OFF LIFTGATE OPENS AND CLOSES BY ITSELF RECENTLY OPENED AND SMASHED MY GARAGE DOOR IN THE LIFTGATE RADIO WON'T WORK GPS SAYS I'M IN WYOMING
TRANSMISSION HAD TO BE REPLACED SHY OF 5,000 MILES. AFTER REPLACEMENT, I HAVE CONTINUED TO HAVE THE FOLLOWING ISSUES. 1. CAR NEVER DOWNSHIFTS FROM 3RD TO 2ND. IT WILL DOWNSHIFT TO 3RD AND THEN WILL GO INTO 1ST WHEN THE CAR STOPS. 2. ON DOWNSHIFT FROM 5TH TO 4TH AT 26MPH, RPM'S SPIKE AND CAR SURGES FORWARD FOR A SECOND OR TWO UNTIL GEAR IS ENGAGED. HAS ALMOST CAUSED WRECKS IN THE RAIN AND SNOW. 3. WHEN COMING TO A ROLLING STOP, THE CAUSE PAUSES AND WILL NOT ACCELERATE WHEN GETTING BACK INTO THE GAS BECAUSE THE CAR IS IN 3RD GEAR AND NOT IN 2ND AS IT SHOULD BE. I HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES. CHRYSLER REFUSES TO ACKNOWLEDGE THESE AS A SAFETY HAZARD AND INSTEAD STICKS TO THEIR STORY OF THAT IS A NORMAL CHARACTERISTIC. I ASKED IF THE TRANSMISSION WAS WORKING AS INTENDED, WHY HAVE THEY RELEASED SO MANY SOFTWARE UPDATES TO FIX THE MANY BUGS ASSOCIATED WITH THEIR TRANSMISSION. THEY DECLINED TO ANSWER. I SINCERELY WISH SOMEONE WOULD HOLD THEM ACCOUNTABLE. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THE DEALERSHIPS SHOP MANAGER TOLD US THERE IS NOT A FIX FOR IT. THERE ARE SOFTWARE UPGRADES BUT THEY DO NOT FIX THE PROBLEM. I HAVE HAD ONE UPGRADE BUT IT DID NOTHING. THE SHOP MANAGER TOLD ME THE NEWEST UPGRADE MAKE THE TRANSMISSION SHIFT FROM 1ST TO 3RD, SKIPPING 2ND. HE ALSO TOLD ME A REPLACEMENT TRANSMISSION WOULD MAKE IT WORSE. 1ST GEAR: THE DRIVETRAIN ENGAGEMENT FROM A STOP IS INTERESTING. SOME OWNERS SAY IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, ITS A COIN FLIP IF YOURE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. 2ND GEAR: ONE OF THE MOST COMMON COMPLAINTS IS HOW THE 9-SPEED HANGS OUT IN 2ND GEAR FAR TOO LONG. 3RD GEAR: WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT CAN BE AN AGGRESSIVE, LURCHING TRANSITION. GOING FROM 2ND TO 3RD GEAR IS A GREAT WAY TO FEEL WHAT WHIPLASH FEELS LIKE, WITHOUT THE INCONVENIENCE OF HAVING TO GET INTO AN ACCIDENT.
TRANSMISSION PROBLEM, HARD SHIFTING. ON GOING
I WAS DRIVING INTO WORK AND ALL OF A SUDDEN THE WORDS, "SERVICE TRANSMISSION" CAME ACROSS MY DASHBOARD. I WAS COMING UP ON A RED LIGHT, SO I STOPPED FOR THE LIGHT. WHEN THE LIGHT TURNED GREEN, I WENT TO ACCERLATE AND MY CAR WOULD BARELY MOVE. WHEN I WAS ABLE TO GET IT GOING, IT WOULD ONLY GO 10 MPH. I IMMEDIATELY PULLED INTO A PARKING LOT AND CALLED AAA. WHILE WAITING ON AAA TO ARRIVE I STARTED DOING SOME RESEARCH REGARDING THE ISSUE AND SAW THAT THERE IS OR MAY BE A RECALL FOR THIS EXACT ISSUE. HOWEVER, I WAS NOT NOTIFIED. I ALSO SEE THAT THERE ARE MULTIPLE COMPLAINTS REGARDING THIS ISSUE FROM OTHER JEEP CHEROKEE OWNERS WHO HAVE ALL EXPERIENCED THE SAME ISSUE/CONCERN. I COULD HAVE BEEN IN A VERY SERIOUS CAR ACCIDENT. THIS NEEDS TO BE LOOKED INTO.
JEEP CHEROKEE SPORT, 2015, STALLS OUT WHILE DRIVING. THIS HAPPENS WHILE IN MOTION AND COMING TO A STOP OR DECREASE IN SPEED. BOTH HIGHWAY AND CITY STREETS. THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST 13 MONTHS OF OWNERSHIP. TAKEN TO DEALER FOR REPAIRS BUT THEY CAN FIND NOTHING WRONG.
DOES NOT SHIFT PROPERLY IT IS THE TRAILHAWK. DOES NOT DOWNSHIFT AND SLUGGISH. HAVE HAD IT TO DEALER 3/4 TIMES AND ONLY 1 MAN SAID YES HAS ISSUE THEN WILL NOT BACK HIS WORD. TOOK HIM TO HILL AND HAD TO PUT IT TO FLOOR TO GET IT TO GO UP AND SAME ENTERING HIGHWAY!
2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION JERKS WHEN SLOWING DOWN OR WHEN VEHICLE COMES TO A STOP. *SMD THE VEHICLE WAS CAUSING THE CONSUMER TO EXPERIENCE MOTION SICKNESS. UPON SLOWING DOWN THE CONSUMER WAS ABLE TO FEEL THE GEARS DOWNSPOUT CAUSING THE VEHICLE TO JERK. THE CONSUMER WAS INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER TRADED IN THE VEHICLE. UPDATED 04/04/2017 *JS
THE TRANSMISSION SHIFT HARD. THE DOWNSHIFT IS BAD. VERY POOR ON GAS. ELECTRIC PROBLEM. AIR BAG.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OVER 60 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,235.
SINCE OWNING FOR 2 MOS. CONTINUOUSLY HAS PROBLEMS SHIFTING IN THE LOWER GEARS UP TO 3RD. HAS ALL THE TRANSMISSION UPDATES. THURS AFTER TURNING TO A STREET WITH SLIGHT INCLIND, SHIFTING INTO 3RD A LOUD, SCARE "BANG" OCCURED. KEPT DRIVING NO PROBLEM. FRID SAME HAPPED WITH MIFFLED "BANG" SOUND.
TAKATA RECALL I HAVE HAD MY 2015 JEEP CHEROKEE (LATITUDE) FOR 2YRS NOW. ON SATURDAY 3/11/17, IT WOULD NOT START AND THE TRANSMISSION LIGHT WAS ON. THE GEAR SHIFT WASN'T WORKING EITHER. I CALLED THE DEALERSHIP I BOUGHT IT FROM BECAUSE IT IS STILL UNDER WARRANTY, THEY GAVE ME THE NUMBER FOR ROADSIDE HELP TO HAVE IT TOWED IN, THEN AFTER SEVERAL TIMES TRYING IT STARTED, WHILE ON THE PHONE WITH THE ROADSIDE SERVICE DPT. THE NEXT WEEK ON TUE (3/14/17) IT WOULD NOT START AGAIN, THEN SUDDENLY IT DID. I WAS CLOSE TO MY JOB SO I THOUGHT I COULD MAKE IT, BUT THE GEARS WERE STUCK AND HARD TO CHANGE. WHILE PULLING OUT INTO TRAFFIC THE CAR I COULDN'T SPEED UP. I COULD HAVE BEEN IN A BAD ACCIDENT BECAUSE OF THIS CAR!!!! THERE SHOULD BE A RECALL ON THIS CAR IT IS NOT SAFE. I'M JUST GLAD I HAD DROPPED MY 4 KIDS OFF BEFORE THIS HAPPENED. THE DEALERSHIP SAID IT WAS A GLITCH IN THE TRANSMISSION MODULE, WELL THIS IS THE SECOND WEEK IT HAS BEEN IN THE SHOP. THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. WHILE GOING TO GET THE CAR SEATS OUT OF IT, THERE WAS A LADY THERE WITH HER CAR (SAME MAKE & MODEL BUT 2016) HAVING THE SAME PROBLEM SHE HAD ONLY 17,000 MILES ON HER CAR AND THE TRANSMISSION WENT OUT ON IT. I THINK MINE HAS THE SAME PROBLEM. MY MILEAGE IS UNDER 25,000!! THIS IS NOT RIGHT. IF THE COMPANY KNOWS THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE, THEN THERE SHOULD BE A RECALL ON THE CAR. IT'S NOT FAIR TO CONSUMERS!!!
TAKATA RECALL - BAD WHEEL BEARING , LOSS OF POWER, ENGINE LIGHT. IN MOTION!!!
WHILE DRIVING ON STREET CAR JUST DIED AND SLOWLY CAME TO STOP.VERY DANGEROUS.TRIED RESTARTING WOULD NOT START.UNKNOWN WHAT IS WRONG WITH CAR THAT STOPS WHEN DRIVING AND WILL NOT START AGAIN RIGHT AWAY. AFTER CAR SITTING AWHILE AND A FEW ATTEMPTS TO START IT, IT STARTS AGAIN ONLY TO STOP WHILE DRIVING AGAIN.
I PURCHASED A 2015 JEEP CHEROKEE TRAILHAWK IN FEBRUARY OF 2015. IT WAS RUNNING FINE UNTIL I TOOK IT IN FOR A RECALL AND A SOFTWARE UPDATE. WHEN ACCELERATING FROM A STOP OR YIELD, THE JEEP HESITATES THEN IT WILL LUNGE FORWARD. ON DECEMBER 8, 2015, I TOOK THE JEEP IN FOR A RECALL, THERE WAS ALSO A SOFTWARE UPDATE. AFTER THAT DATE MY VEHICLE WAS NEVER THE SAME. PRIOR TO DECEMBER 8, 2015, I HAD NO COMPLAINTS ABOUT THE TRANSMISSION. WE HAVE TAKEN THE JEEP BACK TO THE DEALERSHIP DECEMBER 29, 2015, FEBRUARY 12, 2016, MAY 23, 2016 WITH OUR CONCERNS BEING COMPLETELY IGNORED. IN JUNE OF 2016 I CONTACTED CHRYSLER AND WAS INSTRUCTED TO TAKE MY JEEP BACK TO THE DEALERSHIP. THE DEALERSHIP HAD MY JEEP FOR 2 DAYS AND I WAS TOLD THE PROBLEM WAS FIXED. IT WAS NOT! IT CONTINUES TO LUNGE FORWARD. I NO LONGER DRIVE IT ON THE HIGHWAY BECAUSE WHEN I AM MERGING INTO TRAFFIC, IT HESITATES AND I HAVE HAD TO PULL OFF TO THE SHOULDER. I WOULD LIKE TO BE ABLE TO ENJOY THE VEHICLE THAT I HAVE INVESTED SO MUCH INTO. AFTER BEING TOLD BY THE MECHANICS AND THE MANAGER OF THE SERVICE DEPARTMENT, THAT I JUST DON'T KNOW HOW TO DRIVE....IT IS GOOD TO KNOW, I AM NOT THE ONLY ONE WITH THIS PROBLEM AND HOPEFULLY IT WILL SOON BE FIXED
THE TRANSMISSION SHIFTS SUPER HARD EVERY TIME IT SHIFTS.
2015 JEEP CHEROKEE TRANSMISSION: WARNING LIGHT FOUR WHEEL DRIVING SYSTEM UNAVAILABLE SERVICE REQUIRED! WHEN DRIVING THE TRANSMISSION WOULD SHIFT THROUGH 2ND GEAR AND GET STUCK THERE WITH VERY HIGH RPMS, THEN SLAMMING INTO THIRD. (CITY STREET & HIGHWAY) IT ACCELERATES WHEN DOWNSHIFTING. NORMAL DRIVING, NO POWER. WHILE DRIVING LOUD WHINING SOUND FROM UNDER THE SUV. WHEN STOPPED AND IN DRIVE AND TURNING ON AC OR HEAT, THE RPMS WOULD DROP BELOW 1K AND THE SUV WOULD AUTOMATICALLY INCREASE THE RPM CAUSING IT TO LURCH FORWARD. TRANSMISSION SHIFTED RANDOMLY. THE DEALERSHIP WE LEASED THE JEEP FROM REPLACED/RECONFIGURED THE DRIVETRAIN CONTROL MODULE AND FLASH PROGRAMMED THE ECU. THEY REPLACED A DEFECTIVE TRANSFER CONTROL MOTOR. THEY CHECKED WIRING HARNESS AND CALLED A REGIONAL TECHNICIAN. ALL OF THESE "FIXES" FAILED AFTER AN EXTENDED TEST DRIVE. RT 46 CHRYSLER, JEEP, DODGE SAID THEY NOW NEED TO REPLACE THE TRANSMISSION CONTROL MOTOR. THE CAR HAS BEEN AT THEIR SHOP FOR ALMOST A WEEK. CHRYSLER CORPORATE SAID THEY WILL NOT COVER CONSEQUENTIAL DAMAGES DUE TO DEFECTIVE PARTS UNDER WARRANTY. THE SALES MANAGER AT RT 46 CHRYSLER JEEP DODGE WOULD NOT TAKE OUR 2015 CHEROKEE AS TRADE IN FOR A NEW SUV BECAUSE HE CALLED IT A LEMON. THIS VEHICLE IS UNPREDICTABLE AND UNSAFE WHILE DRIVING. THE DEALERSHIP WE LEASED THE CHEROKEE FROM DOESN'T EVEN WANT IT BACK.
MY VEHICLE JERKS FORWARD AFTER STOPPING, INCREASES SPEED WHILE SLOWING DOWN ON A HILL, FEELS LIKE THE TRANSMISSION IS GOING TO SHOOT OUT FROM UNDER THE CAR. I FEEL VERY UNSAFE DRIVING IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE USED UP A QUART OF OIL EVERY THREE THOUSAND MILES WITHOUT WARNING. THE DEALER DIAGNOSED AND PERFORMED AN OIL CHANGE. THE TECHNICIAN NOTED ON THE INVOICE THAT THE OIL FILTER WAS LOOSE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,633.
WHILE PULLING OUT, INTO TRAFFIC, MY TIRE CAUGHT SOME ICY SLUSH. IT STARTED TO SPIN. AS I WAS ALREADY ON THE ROAD IN TRAFFIC, I GAVE IT MORE GAS TO GO. THE ENGINE REVVED. I NOTICED THE RPMS HAD PEGGED AROUND 6000+. I NOTICED NO TRACTION CONTROL, AT LEAST NOT HOW I HAVE FELT IT IN OTHER VEHICLES. I FINALLY GOT OUT IN TRAFFIC. THIS IS WHEN MY CAR WENT HAYWIRE. THE DASHED FLASHED A WARNING THAT MY CAR WAS GOING INTO SAFE MODE AND WOULD BE SHIFTING TO NEUTRAL. THEN THERE WAS A LOUD CLUNK AND IT FELT LIKE I GOT HIT FROM BEHIND. I DID NOT, ALTHOUGH I'M SURE THE PERSON I PULLED IN FRONT OF WOULD'VE LIKE TO HAVE HIT ME, AS HE WAS BLOWING HIS HORN AT ME AND FLIPPING ME OFF. MY CAR WAS NOW IN NEUTRAL AND COULDN'T GO ANYWHERE. I PULLED TO THE SIDE OF THE ROAD. AS I CAME TO A STOP MY CAR ENGAGED THE PARKING BRAKE. I WAS PANICKED AND SCARED. I TURNED OFF MY CAR. I CALLED MY HUSBAND. I TRIED TO RESTART MY CAR. IT RESTARTED BUT I COULD NOT DISENGAGE THE PARKING BRAKE. THE CHECK ENGINE LIGHT CAME ON. THE TRACTION CONTROL LIGHT CAME ON. THE BRAKE LIGHT CAME ON. MY HUSBAND SHOWED UP AND THROUGH TRIAL AND ERROR HE FOUND OUT THAT HE COULD ONLY DISENGAGE THE PARKING BRAKE IF THE CAR WAS IN NEUTRAL. HE DROVE IT AROUND SOME AND IT SEEMED FINE. I DROVE IT TO WORK, WITH ALL THOSE DASH LIGHTS STILL ON. I CALLED THE DEALERSHIP AND GOT MY CAR IN. WITHIN 2 DAYS THE DASHLIGHTS HAD TURNED OFF AND EVERYTHING SEEMED TO BE NORMAL. I TOOK MY CAR IN AND SINCE THERE WERE NO LIGHTS ON AT THAT TIME THEY COULDN'T DIAGNOSE ANYTHING. THEY TOLD ME IT WAS A SAFETY OVERRIDE AND I JUST NEEDED TO LEARN TO DRIVE IT. (I WAS LIVID, AS I HAVE HAD MANY PROBLEMS WITH THE TRANSMISSION) A VEHICLE SHOULD NOT SHUT DOWN IN TRAFFIC. LUCKILY I WAS ON A RURAL ROAD WHEN THIS HAPPENED. I COULDN'T IMAGINE WHAT COULD OF HAPPENED IF I WAS PULLING OUT ACROSS 5 LANES OF TRAFFIC OR MERGING ON TO A BUSY FREEWAY. THIS IS UNACCEPTABLE.
TRANSMISSION JERKS SLAMS IN GEAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN HESITATES WHEN STOPPED THEN GOES INTO GEAR DOESN'T KNOW WHAT GEAR TO BE IN ON THE HIGHWAY TAKES TO LONG TO GO INTO PASSING GEARS
WHILE DRIVING AT FULL SPEED ON I-10 WEST, MY JEEP CHEROKEE CAME TO A FULL STOP FORCING DRIVERS TO STEER AROUND ME SO AS NOT TO REAR END ME. IT'S DONE THIS 5 TIMES SINCE SUATURDAY THE 18TH OF FEBRUARY. IT SAYS THE VEHICLE MUST BE IN PARK BEFORE RELEASING THE BRAKE.
MY VEHICLE CONTINUOUSLY "CLUNCKS" WHEN SHIFTING BETWEEN CERTAIN GEARS. HAPPENS DAILY NOW AND IS VERY UNSETTLING BECAUSE THERE IS A LOSS OF POWER/ACCELERATION WHEN IT HAPPENS. STARTED WHEN SHIFTING BETWEEN 3RD AND 4TH BUT NOW DOES IT FROM 1ST TO 2ND. DEALERSHIP IS WELL AWARE, SAY THERE ARE ABOUT 2-3000 JEEPS OUT THERE DOING THE SAME THING BUT THEY WON'T FIX IT BECAUSE THE CHECK ENGINE LIGHT DOESN'T COME ON AND THEY DON'T KNOW WHICH PART IS BROKEN/FAILING.
TRANSMISSION BUCKS AND LURCHES. SLOW TO RESPOND TO GAS WHEN PULLING OUT. LOOKS FOR A GEAR WHILE DRIVING IN TRAFFIC. DANGEROUS TO DRIVE NOT KNOWING WHAT THE TRANS WILL DO OR NOT DO. TOOK IT TO 2 DIFFERENT DEALERS AND THEY CLAIM NO PROBLEMS. THE UPDATES DO NOT CORRECT THE ISSUES. IT HAS BEEN IN THE SHOP & TIMES FOR THIS ONGOING PROBLEM. I'M PAYING FOR A LEASE AND RARELY DRIVE IT AFTER 2+ YEARS OF OWNERSHIP 10970 MILES ON IT. I DON'T TRUST IT FOR A LONG TRIP ANY LONGER.
SERVICE LIGHT FOR TRANSMISSION WILL ILLUMINATE WHEN ON THE EXPRESSWAY. IF YOU SLOW DOWN CAR WILL JERK AND MAKE A LOUD CLUNK NOISE. WHEN RESUMING ACCELERATION THIS NOISE HAS TO HAPPEN. THE LIGHT GOES OFF AT TIMES
MY 2015 JEEP CHEROKEE BURST INTO FLAMES A WEEK AGO. I HAVE NO IDEA WHAT THE CAUSE WAS AS CHRYSLER WILL NOT INVESTIGATE IT. THE CAR WAS A TOTAL LOSS. AS I WAS DRIVING, THE PASSENGER IN MY CAR SMELLED SMOKE. WE QUICKLY GOT OUT OF THE CAR AS WE THEN SAW SMOKE POURING OUT OF THE HOOD AND WITHIN SECONDS IT WAS IT FLAMES. ...UPDATED 02/23/17 *BF.. UPDATED 03/01/17 *BF *CN
THE TRANSMISSION DOES NOT AUTOMATICALLY DOWNSHIFT OUT OF 3RD GEAR WHEN COMING TO A STOP OR AT A BRIEF STOP RESULTING IN LOSS OF POWER AT TAKE OFF. TRYING TO ACCELERATE FROM A STOP WHILE IN 3RD GEAR RESULTS IN SIGNIFICANT DELAY IN POWER. THIS HESITATION IS SIMILAR TO STALLING WHICH IS VERY DANGEROUS WHEN PULLING INTO TRAFFIC. JEEP HAS STATED THAT THIS IS NORMAL AND THAT YOU MUST ALWAYS COME TO A COMPLETE EXTENDED STOP BEFORE THE TRANSMISSION WILL DOWN SHIFT. THIS IS NOT FEASIBLE WHEN A COMPLETE STOP IS NOT NECESSARY OR REQUIRED LIKE WHEN A LIGHT CHANGES TO GREEN WHEN YOU ARE COMING TO A STOP, OR YOU ARE MERGING INTO TRAFFIC WITH A YIELD SIGN. THIS IS AN ACCIDENT WAITING TO HAPPEN, OR IS ALREADY RESULTING IN ACCIDENTS THAT ARE CLASSIFIED AS YOUR VEHICLE DIDN'T YIELD TO RIGHT OF WAY, EVEN THOUGH THIS STALL LIKE SCENARIO IS THE PRIMARY CONTRIBUTOR.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION BEGAN TO SHIFT IMPROPERLY AND HARD SHIFTED INTERMITTENTLY. ALSO, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.
MY 2015 JEEP CHEROKEE SPONTANEOUSLY CAUGHT FIRE WITH ABSOLUTELY NO WARNING. I WAS DRIVING WHEN I SMELLED SMOKE AND WITHIN 10 SECONDS, THE ENGINE BURST INTO FLAMES. I HAVE ONLY HAD THIS VEHICLE SERVICED AT THE DEALERSHIP AND I HAVE HAD ALL THE RECALLS ADDRESSED. THE CAR IS A TOTAL LOSS AND NEITHER THE DEALER NOR CHRYSLER WILL ANYTHING BUT SAY THEY ARE SORRY...UPDATED 02/23/17 *BF UPDATED 03/01/17 *BF *CN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE STATIONARY, THE VEHICLE WOULD NOT DOWNSHIFT AND REMAINED IN THIRD GEAR INSTEAD OF FIRST OR SECOND GEAR. THE CONTACT STATED THAT THE VEHICLE SEEMED AS IF IT WANTED TO STALL. THERE WAS NOT ENOUGH POWER TO THE VEHICLE UPON ACCELERATION FROM THIRD GEAR. THE DEALER REPLACED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,677.
VEHICLE IS UNSAFE TO DRIVE. TRANSMISSION DOESN'T NOT FUNCTION PROPERLY. DEALER IS UNWILLING TO HELP. I HAVE TAKEN IT IN MULTIPLE TIMES FOR SOFTWARE UPDATES AND FOR CHECK UPS. THERE ARE HARSH SHIFTS, WOBBLES , DELAYED REACTION WHEN GAS PEDAL APPLIED. JEEP HAS ADVISED THERE IS NO FIX. WHEN MAKING A TURN , AND GAS IS APPLIED, NOTHING HAPPENS. CAUSING TO SIT IN THE MIDDLE OF ON COMING TRAFFIC. EXTREMELY JERKY . UNSAFE
VEHICLE IS HESITATING TO FIND APPROPRIATE GEAR AT VERY LOW TO LOW SPEEDS (0-20 MPH). THE RESULT IS THE ABSENCE OF SMOOTH TRANSITION TO THE NEXT HIGHER OR LOWER GEAR AND FREQUENT ABRUPT LUNGING OF THE VEHICLE IN A FORWARD DIRECTION. THIS SEEMS TO POSE A SAFETY CONCERN FOR VEHICLE OCCUPANTS AND PEDESTRIANS IN SITUATIONS WHICH INVOLVE PARKING AND/OR PEDESTRIAN RIGHT OF WAY. THIS HAPPENS REPEATEDLY AND NOT ONLY ON DATE INDICATED BELOW AS REQUIRED BY THIS FORM. *JS
ON GOING DOCUMENT ISSUES WITH THE 9 SPEED AUTOMATIC TRANSMISSION. THERE IS JERKINESS, HESITATION, STALLING DURING ACCELERATION FROM A STOPPED POSITION. THERE IS ALSO HARD SHIFTS, LUNGING, AND UNEXPECTED DISENGAGEMENT. TRANSMISSION CONTINUES IN LOW GEARS WANTING TO SHIFT BUT DOES NOT CAUSING INCREASED RPM'S AND UNCERTAINTIES.
I HAVE A 2015 JEEP CHEROKEE SPORT 2.4L 4CYL. I BOUGHT IT NEW IN SEPTEMBER OF 2015. THE ORIGINAL WARRANTY IS FOR 36,000 MILES AND AT 41,000 MILES, MY CHECK ENGINE LIGHT CAME ON. THE JEEP WOULD NOT WARM UP AND BLEW LUKE WARM AIR ON THE HOTTEST SETTING. THERE WAS ALSO A DRIPPING SOUND HEARD FROM BEHIND THE FRONT DASHBOARD. BEFORE I HAD THE OPPORTUNITY TO TAKE IT IN TO THE DEALERSHIP FOR DIAGNOSIS, THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT CAME ON. DRIVING YOUR JEEP WITH THE ETC LIGHT ON COULD LEAD TO THE COMPLETE ENGINE FAILURE. I TOOK MY JEEP IN ON SATURDAY TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY WERE UNABLE TO CONDUCT A DIAGNOSIS BECAUSE THEY ONLY HAD LIMITED STAFF THERE FOR THE WEEKEND. THEREFOR I HAD TO CONTINUE TO DRIVE MY JEEP FOR MULTIPLE DAYS. I RETURNED ON MONDAY AND THEY CHARGED ME $80 TO RUN A DIAGNOSIS. THE RESULT WAS A FAULTY THERMOSTAT. THEY INFORMED ME THEY COULD FIX IT FOR $550-$600 DOLLARS. THEY ALSO INFORMED ME THAT THE PART WAS ON BACKORDER OF MORE THAN 50,000 PARTS ACROSS THE NATION AND IT WOULD TAKE A COUPLE WEEKS TO HAVE THE PART DELIVERED. I ORDERED THE THERMOSTAT HOUSING PART AT A COST OF MORE THAN $60. THE PART IS ONLY $20 ON-LINE FROM THEIR PART DISTRIBUTOR, BUT THEY MARKED IT UP ANOTHER $20 AND CHARGED ANOTHER $20 FOR SHIPPING. I WAS INFORMED IT WOULD TAKE 4 HOURS TO REPLACE DUE TO ITS LOCATION AT $118 AN HOUR, PLUS THE COST OF COOLANT. SINCE I HAVE BEEN WAITING FOR MY PART, THEY WOULD NOT PROVIDE ME A VEHICLE AND THEREFOR MY JEEP HAS OVERHEATED MULTIPLE TIMES. WITH OVER 50,000 PARTS ON BACK ORDER AND THIS BEING A JEEP MANUFACTURER'S DEFECT, THERE SHOULD BE A RECALL AT NO COST TO THE CONSUMER.
WE PURCHASED THIS VEHICLE AS A 'CERTIFIED PRE-OWNED' AND FELT CONFIDENT THAT SINCE IT WAS 'CERTIFIED' IT WAS IN EXCELLENT CONDITION. WE HAVE OWNED THE VEHICLE SINCE AUGUST 2016 AND HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION. WE HAVE TAKEN IT TO OUR LOCAL JEEP DEALER/SHOP AND THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT. THEY HAVE PERFORMED TWO SYSTEM UPDATES AND THOUGHT THAT MIGHT BE THE ISSUE. WHEN TAKING OFF FROM A STOPPED POSITION OR SLOWED/ALMOST STOPPED POSITION THE TRANSMISSION HAS A PAUSE. ON NUMEROUS OCCASIONS WE HAVE ALMOST GOTTEN HIT BECAUSE THE TRANSMISSION PAUSED. WE HAVE ALSO HAD OCCASIONS WHEN IT WILL PAUSE AND THEN JUST KICK IN AND TAKE OFF LIKE SOMEONE STEPPED ALL THE WAY DOWN ON THE GAS PEDAL. EVEN THOUGH I HAVE BEEN TOLD BY THE JEEP SERVICE DEPARTMENT THAT THIS IS 'NORMAL' I FEEL THIS IS ANYTHING BUT 'NORMAL'. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND I DO NOT FEEL SAFE DRIVING IT. *TR
I HAVE A 2015 JEEP CHEROKEE LATITUDE, 6 CYL. EVER SINCE I DROVE IT OFF THE LOT, IF AT A COMPLETE STOP AND ACCELERATE TO ENTER TRAFFIC THERE IS A NOTICEABLE LONG PAUSE WHEN I GUN IT. MANY TIMES I HAVE HAD TO PULL TO THE SIDE TO AVOID GETTING HIT. ALSO WHEN ACCELERATING ON THE EXPRESSWAY WHEN HITTING THE GAS, THE VEHICLE PAUSES BEFORE ACCELERATING. THIS ALSO HAS CAUSED NEAR COLLISIONS WITH OTHER VEHICLES DUE TO THE LONG PAUSE BEFORE FINALLY ACCELERATING. I HAVE TOLD THE DEALER ABOUT THE PROBLEM EVERYTIME I GO THERE FOR AN OIL CHANGE. THEY HAVE UPDATED THE COMPUTER SYSTEM MANY TIMES WITH NO RESULTS ON FIXING THE PROBLEM, THEY TELL ME THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THE 9-SPEED TRANSMISSION HAS A LOT OF PROBLEMS I AM TOLD, AND THEY STILL HAVE YET TO FIND A REAL SOLUTION. SOMEONE IS GOING TO GET KILLED THINKING THEY CAN PULL OUT IN FRONT OF TRAFFIC ONLY TO FIND THE VEHICLE HAS A LONG HESITATION BEFORE ACCELERATING. I WAS PLANNING ON GIVING THIS CAR TO MY SON, BUT THERE IS NO WAY I WOULD LET HIM DRIVE THIS VEHICLE WITH THE ABOVE MENTIONED ISSUE. THE DEALER HAS TOO LONG IGNORED, OR ARE IGNORANT OF THIS POTENTIAL LIFE THREATENING ISSUE WITH ACCELERATION PROBLEMS. OTHER THAN THAT ISSUE THE VEHICLE HAS BEEN DECENT. *TR
WHILE GOING UP A STEEP HILL,IT MAKES A THUMP/BANG WHEN SHIFTING BETWEEN 4TH AND 5TH GEAR AUTOMATICALLY. IT DOES NOT HAPPEN ALL THE TIME. YOU CAN ACTUALLY FEEL A VIBRATION THROUGH THE FLOOR BOARDS WHEN IT HAPPENS. IT ALSO HESITATES SLIGHTLY WHEN IT OCCURS. THE NOISE IT LOUD ENOUGH THAT EVEN IF THE RADIO IS ON IT CAN ME HEARD. MY WIFE IN THE PASSENGER SEAT ALSO MADE COMMENT THAT SHE HEARD THE NOISE AND FELT THE VIBRATION. AUTO TRANSMISSIONS ARE NOT SUPPOSED TO SHIFT LIKE THIS. I WAS TOLD RECENTLY THAT IS CHARACTERISTIC OF THE VEHICLE TO SHIFT RUFF BETWEEN THOSE GEARS BUT THIS IS MORE THEN JUST RUFF SHIFTING. IT ALSO ACCELERATES ON IT S OWN WHEN YOU LEAVE OFF THE GAS ON IT'S OWN AND NOT SLOW DPOWN LIE IT SHOULD
WE HAD JUST PARKED THE JEEP ABOUT 15 MINUTES BEFORE WE HAD TO LEAVE AGAIN. WE UNLOCKED THE VEHICLE, PUT OUR CHILD INSIDE AND CLOSED THE DOOR. WHEN WE TRIED TO OPEN THE DRIVER AND PASSENGER DOORS, THE JEEP LOCKED UP AND WOULD NOT LET US IN TO GET OUR CHILD. WE WERE IN AUGUST, AND IT WAS HOT OUT. WE FINALLY PULLED THE BATTERY AND WAS ABLE TO GET IT OPEN. THE END RESULT WAS THE COMPUTER MODULE NEEDED REPLACES ON A 6 MONTH OLD VEHICLE. EVEN THOUGH THE MODULE WAS REPLACED, THE JEEP HAS STARTED TO DO THE SAME THINGS AGAIN. WE CAN NOT HAVE OUR CHILDREN LOCKED INSIDE THE VEHICLE FOR EXTENDED PERIODS OF TIME IF THE JEEP DECIDES TO LOCK THEM IN. THE WARRANTY IS NOW UP ON THE VEHICLE AND WE ARE NOT ABLE TO FINANCIALLY REPLACE THE COMPUTER MODULE.
VEHICLE DEVELOPS WHAT IS KNOW AS THE DEATH WOBBLE WHEN BEING TOW 4 WHEELS DOWN. THIS DEATH WOBBLE DEVELOPS AT 55 TO 65 MPH AND SHAKES THE MOTORHOME AND THE CAR UNTIL YOU COME TO A COMPLETE STOP. SEE YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=FWGUAJAEECI&SNS=EM
TRANSMISSION TROUBLE WITH ONLY 18000 MILES. SERVICE TRANSMISSION WARNING DISPLAYED. INITIALLY AT DEALER TOLD THE UPDATE WOULD NOT FIX PROBLEM BUT THEN THEY WERE ABLE TO MAGICALLY FIX IT WITH AN UPDATE. VERY CONCERNED SINCE MULTIPLE REPORTS ON NHTSA WITH SIMILAR FIXES THAT DID NOT WORK AND CAR SUDDENLY STOPPING. SERVICE DEPARTMNENT DID NOT FEEL THAT MY FAMILY'S SAFETY OR THE MULTIPLE COMPLAINTS STATING THIS FIX DID NOT WORK.
PURCHASED BRAND NEW- AT 20K MILES HAD TO HAVE THE GEAR SHIFT MOTHERBOARD REPLACED AFTER THE VEHICLE BEGAN TO JOLT WHEN DRIVING ALMOST CAUSING A WRECK. IT WOULD JOLT WHEN COMING TO A STOP OR TAKING OFF. I WAS TOLD IT WAS THE ELECTRICAL COMPONENT NOT RELAYING PROPERLY TO TELL THE CAR TO SHIFT GEARS AND WHAT GEAR TO SHIFT TO. I READ SEVERAL ONLINE FORUMS WHERE HUNDREDS OF PEOPLE WERE HAVING THE SAME ISSUE. THAT WAS IN AUG OF 2016. NOW IM HAVING TO TAKE IT IN AGAIN BECAUSE THE CHECK ENGINE LIGHT IS ON. I DO ALL MAINTENANCE SERVICE ON TIME SO NOT SURE WHAT THE ISSUE IS THIS TIME BUT VERY UPSET THAT MY 1ST BRAND NEW CAR AND I AM EXPERIENCING ISSUES SO EARLY ON. ONCE I TAKE IT IN FOR THE CHECK ENGINE LIGHT I WILL UPDATE THIS TO REFLECT WHAT I AM TOLD IS THE PROBLEM. *TR
THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS NOT SAFE IF THIS PART IS CAUSING THE MOTOR TO SHUT OFF WHEN DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THEIR SEEMS TO BE A LOT OF TROUBLE WITH THIS VEHICLE. I HOPE CHRYSLER WILL NOT JUST LET THE ISSUE GO HOPING THAT PEOPLE JUST DEAL WITH IT THERE SELF. BEEN TO THE GARAGE 3 TIMES AND STILL HAVE 5 YEARS TO PAY FOR IT. IT IS ENOUGH OF A PROBLEM THAT I THOUGHT I WOULD TAKE THIS STEP.CALLED CHRYSLER CUSTOMER SERVICE FIRST TIME WAS DISCONNECTED BEFORE I COULD TYPE MY MASSAGE. SECOND TIME WAS TOLD THEY COULD PUT A RUSH ON MY PART GEE THANKS.HOW ABOUT JUST MAKE A VEHICLE THAT WILL NOT GET SOMEONE KILLED BY SHUTTING OF ON THE HIGHWAY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE BRAKING THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. ALSO, A SLOW RESPONSE TO ACCELERATION AT TIMES. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE BECAUSE IT WILL SPEED UP BY ITSELF AND MERGING INTO HWY OR FAST MOVING TRAFFIC.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT FELT A BUMP IN THE ROAD AND THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE ENTIRE FRONT WHEEL ASSEMBLY BECAME DETACHED FROM THE SUSPENSION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SPINE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
CAR JUST RANDOMLY SHUT OFF IN MIDDLE OF A 50 MPH HIGHWAY, ALMOST CAUSED ACCIDENT. IT DID IT A COUPLE MORE TIMES BEFORE I GOT IT LOOKED AT. DEALER SAID IT WAS SO LOW ON OIL IT SHUT OFF. BUT DEALER ALSO CONFIRMED OIL WAS NOT LOW ENOUGH TO TRIGGER THE WARNING LIGHT AND ALSO EXPLAINED IT HAS BEEN HAPPENING FREQUENTLY WITH MY MODEL.
TRANSMISSION HAS BEEN MAKING A WHINING NOISE TOOK IT IN THEY SAID THEY COULDN'T FIND ANYTHING . TODAY 12/4/17 TWO WEEKS LATER IT"S DOING SAME THING WHINING IN TRANNY /DRIVESHAFT AREA
LEFT REAR RIM BLEW WITHOUT HITTING ANYTHING AS CHRYSLER HAS ASSUMED WE HAVE DONE. THE RIM BLEW WHILE DRIVING ON AN OFF RAMP TO INTERSTATE. THERE IS NO TIRE DAMAGE AND CHRYSLER MAINTAINS THAT WE HIT SOMETHING (POTHOLE OR SOMETHING ELSE). THE RIM HAS SIGNIFICANT DAMAGE. WE BELIEVE THERE IS A DEFECT IN THE RIM AND CHRYSLER REFUSES TO ADMIT TO THIS. AFTER REVIEWING SEVERAL ONLINE COMPLAINTS, WE CAN SEE OTHER CUSTOMERS HAVE ENCOUNTERED THE SAME THING. THIS IS UNSAFE AND HAZARDOUS. *TR
TRANSMISSION SHIFTS HARD. VEHICLE WILL LURCH FORWARD WHEN SHIFTING GEARS. HAPPENS WHEN STOPPED AT A LIGHT AND PRESS THE ACCELERATOR OR WHEN GOING SLOW (COMING TO SPEED BUMPS) AND ACCELERATING - VEHICLE WILL LURCH. PURCHASED THE VEHICLE (BRAND NEW) IN OCTOBER OF 2015 AND 3 DAYS AFTER PURCHASE, THE VEHICLE SHUT DOWN AT A STOP LIGHT AND TRANSMISSION LIGHT CAME ON. I RESTARTED VEHICLE AND HAD TO "LIMP" IT TO MY OFFICE WHERE IT WAS TOWED (30 MILES) TO THE DEALERSHIP. THE RPMS WILL RACE WHEN SHIFTING TO ANOTHER GEAR. ONE YEAR AFTER PURCHASE, THE TRANSMISSION LIGHT CAME ON AGAIN, THE TRANSMISSION WAS SHIFTING HARD, WAS ABLE TO LIMP IT TO THE DEALERSHIP. DEALER HAS COMPLETED FLASHES TO THE COMPUTER OF THE TRANSMISSION. IT'S BEEN 2 MONTHS SINCE THE LAST TIME I TOOK IT IN FOR TRANSMISSION AND IT'S STARTING TO SHIFT HARD AND LURCH AGAIN. THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED BY THE MANUFACTURER.
I RECEIVED A RECALL NOTICE FOR MY JEEP CHEROKEE 2015. IT HAS TAKEN ME A WHILE TO ACTUALLY FIND SOME TIME TO TAKE MY CAR IN FOR THE RECALL. I CALLED PRIOR TO GOING TO THE DEALER TO MAKE AN APPOINTMENT AND THE GUY AT SERVICE SAID I COULD JUST WALK IN. I WENT IN TODAY AND THE SAME GENTLEMAN SAID I NEEDED AN APPOINTMENT AND THAT THEY COULDN'T TAKE IT IN TODAY BECAUSE THEY HAD A LOT OF WORK. THAT IF I WANTED, I COULD LEAVE IT THERE UNTIL FRIDAY. THEY DON'T LEND YOU A CAR IN THE TIME BEING. I CAN'T LEAVE MY CAR THERE AND MISS WORK. SO I GUESS NOW I NEED TO WAIT ANOTHER WEEK OR SO TO GET THIS FIXED WHEN THE LETTER SAYS IT IS A SAFETY RECALL AND IT IS IMPORTANT TO FIX IT AS SOON AS POSSIBLE. IT WAS A BAD DECISION TO HAVE PURCHASED THIS VEHICLE.
WE BOUGHT OUR 2015 JEEP CHEROKEE NEW. AFTER ABOUT 6 MONTHS WE HAD OUR FIRST EXPERIENCE WITH THE VEHICLES FAILURE TO SHIFT TO THE NECESSARY GEAR TO CONTINUE TO MOVE. WE HAVE TAKEN IT BACK TO THE DEALERSHIP TO BE FIXED MULTIPLE TIMES. WE ARE OFTEN GIVEN MULTIPLE STORIES OF WHAT THE PROBLEM IS FROM THE AC BEING ON TO NEEDING A SOFTWARE UPDATE AND BEING LOW ON FUEL! THE "STICKING TRANSMISSION" CREATED A VERY SCARY SITUATION WHEN YOU ARE TRYING TO GET THE CAR TO GO IN THE MIDDLE OF THE INTERSECTION AND IT WON'T GO! THE VEHICLE DOESN'T APPEAR TO DOWNSHIFT AS I SLOW DOWN AND WHEN YOU GO TO ACCELERATE, IT'S ALMOST AS IF THE CAR GETS STUCK BETWEEN GEARS AND THEN JERKS REALLY HARD WHEN IT UNEXPECTEDLY GOES INTO GEAR. I AM VERY WORRIED I AM GOING TO NEED TO MOVE QUICKLY AND THE CAR ISN'T GOING TO GO, RESULTING IN A BAD ACCIDENT.
CAR HAD RUN FINE THEN WE HAD PARKED OUTSIDE A STORE, WHEN WE GOT BACK INTO THE CAR IT STARTED FINE BUT WOULD NOT ENGAGE INTO GEAR, DISPLAY STATED SERVICE TRANSMISSION AND PARKING BRAKE. DISPLAY THEN STATED PUT CAR INTO DRIVE WHEN AT 0 MPH WHICH WE WERE. COULD NOT DRIVE CAR AND HAD TO BE TOWED TO NEAREST DEALERSHIP. DAY BEFORE WHILST DRIVING WE HAD NOTICED A STUMBLE IN ACCELERATION WHICH FELT LIKE THE VEHICLE WAS GOING TO STALL, THAT CLEARED UP THE NEXT DAY UNTIL IT BROKE DOWN. DEALERSHIP STATED IT WAS THE VALVE BODY FAILURE AND HAD TO BE REPLACED. *TR
ON JUNE 10, 2016 AT APPROX. 5:15PM, SERVICE SHIFTER DISPLAYED ON THE DRIVER INFORMATION DISPLAY (DID) FOR APPROX. 5 SECONDS AS I WAS DRIVING ON I-95 IN WEST PALM BEACH, FL. AT APPROXIMATELY 8:00PM, SERVICE SHIFTER DISPLAYED AGAIN AND REMAINED DISPLAYED ON THE DID. AFTER APPROXIMATELY 5 MINUTES, I PRESSED THE CONTROLS FOR THE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) ATTEMPTING TO REMOVE THE SERVICE SHIFTER DISPLAY AND DISPLAY THE SPEEDOMETER. PRESSING THE EVIC DID NOT CHANGE THE SERVICE SHIFTER DISPLAY. THE DID/EVIC CRASHED. I DID NOT KNOW MY DRIVING SPEED OR COULD ACCESS ANY OTHER VEHICLE INFORMATION. I THEN NOTICED THE CENTER CONSOLE AND THE P (PARK), R (REVERSE), N (NEUTRAL), AND D (DRIVE) INDICATOR LIGHTS ALL ILLUMINATED SIMULTANEOUSLY. I GOT OFF I-95 AT THE NEXT EXIT, PORT ST. LUCIE, FL AND STOPPED AT A SHELL GAS STATION. I TOOK PICTURES OF THE DISPLAYS WITH MY CELL PHONE BEFORE TURNING OFF THE ENGINE, MILEAGE 36,474. I TURNED THE ENGINE OFF AND CALLED CHRYSLER ROADSIDE ASSISTANCE. THE AGENT SAID HE COULD NOT TELL ME HOW LONG THE WAIT WOULD BE FOR SERVICE OR TOW. I STARTED THE ENGINE AND WAITED TO SEE THE DID, EVIC, AND P R N D DISPLAYS. THE DISPLAYS WERE THE SAME AS BEFORE I TURNED OFF THE ENGINE. I COULD SEE A HOTEL FROM THE GAS STATION. I GOOGLED THE HOTEL ADDRESS AND THE ADDRESS OF THE NEAREST JEEP DEALERSHIP, ARRIGO DODGE CHRYSLER JEEP, FT. PIERCE, FL. THE DISTANCE WAS 8 MILES. I DROVE TO THE HOTEL, 0.4 MILES FROM GAS STATION. THE NEXT MORNING, JUNE 11TH, I CALLED ARRIGO AND TALKED WITH A SERVICE ADVISOR AND ASKED IF I COULD BRING MY JEEP IMMEDIATELY. I DROVE TO ARRIGO AT 5851 S. US HIGHWAY 1, FT. PIERCE, FL. ATTACHED IS REPAIR ORDER 136810 - 6/11/16 FLASH SOFTWARE. SAME OCCURRENCE DRIVING ON I-95, SERVICE SHIFTER AND PRND 46,302 MILES AND 46, 623 MILES IN 09/16. REPLACED SHIFTER 9/21/16 AT MY EXPENSE. 5 FILES ATTACHED. I HAVE MORE. *TR
I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.
2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRANSMISSION RE-CALL REPAIR TO FIX TRANSMISSION ERRORS ON THE 9 SPEED. ALL REPAIRS UNDER WARRANTY TO DATE ONLY COST TO ME IS RENTAL CARS AND LOST TIME AT WORK. 12/19 DUPLICATE AGAIN OF TWO EVENTS ONLY DIFFERENCE IS THE CAR WAS HAVING A HARD TIME STARTING ON TWO OCCASIONS TODAY BUT DROVE FINE. ON ONE OCCASION THE MOTOR STARTER WOULD NOT STOP ENGAGING THE ENGINE AND IT WOULD NOT START. MY FOOT WAS NOT ON THE BRAKE, AND I WAS NOT PRESSING THE START BUTTON, IT WAS JUST STUCK IN START. I PUMPED THE BREAKS AND HIT THE ENGINE BUTTON AND IT STOPPED MAYBE 20 SECONDS LATER. THE CAR ALWAYS RETURNS TO NORMAL AFTER IT SITS FOR A FEW HOURS ALL THE ALARMS GO AWAY AND THE CHECK ENGINE LIGHT IS ON BUT IT TESTS DRIVES FINE. LAST RECALL NOTED THE SAME ISSUE AND MY RECALL REPAIR ON 12/12 WAS TO FIX THE ISSUE, AT THIS POINT FEEL I AM PRETTY LUCKY TO BE ON SIDE STREET A FEW MILES FROM HOME WHEN ERRORS OCCUR NOT SURE WHAT WOULD HAPPEN ON THE HIGHWAY. JUST CHECKED THE ENGINE AND FLUIDS ALL OK WILL TAKE TO DEALERSHIP TOMORROW. TOOK PICTURES OF THE TOP OF THE ENGINE AND BELOW THE CAR NO LEAKS NO FLUID ISSUES SEEMS TO BE A SOFTWARE OR PROGRAMMING ISSUE. THE DEALERSHIP HAS BEEN GREAT DON'T THINK THEY HAVE MUCH CONTROL OVER THE PROBLEM. *TR
EVEN THOUGH CHRYSLER RECALLED THESE VEHICLES TO REPAIR FAULTY NINE SPEED AUTOMATIC TRANSMISSION SYSTEMS (NHTSA CAMPAIGN #16V529000), THE PROBLEMS ARE STILL RECURRING AGAIN AND AGAIN FOLLOWING THE REPAIRS. THE TRANSMISSION WIRE HARNESS IS NOT BEING REPLACED, IN MY CASE THE TRANSMISSION WAS REPLACED BUT THE PROBLEMS CONTINUED. THE AUTO IS RETURNED TO THE OWNER WITHOUT PROPER ROAD TESTING AND WITH THE SAME LIFE/SAFETY FAULTY CONDITIONS, THAT MAKES THE MOVING AUTO TO UNEXPECTEDLY SHIFT TO NEUTRAL OR ENGINE TURN-OFF. ALSO, SOMETIMES THE PROBLEM OCCURS WHEN TURNING WHILE IN MOTION, WITH A STRONG STEERING PULLING THAT FORCES THE AUTO TO THE SIDE WITH STABILITY CONTROL OR POWER STEERING SYSTEMS NOT IN OPERATION (CONTROL LIGHT COMES ON). IN ORDER TO CONTINUE MOVING, THE AUTO HAS TO BE STOPPED IN THE MIDDLE OF THE ROAD, PLACED IN PARK AND RE-STARTED WHILE OTHER AUTOS ARE ON THE ROAD NEAR ME, OBVIOUSLY VERY DANGEROUS! THESE AUTOS SHOULD NOT BE ON THE ROAD, UNTIL THE PROBLEM IS PROVEN TO BE FINALLY RESOLVED BY CHRYSLER. IF THE MANUFACTURER IS ALLOWED TO CONTINUE WITH THE "TRIAL & ERROR" SOLUTIONS, THEN ALL APPLICABLE WARRANTIES WILL EVENTUALLY EXPIRE AND THE AUTO OWNERS WILL END UP WITH A DEFECTIVE AUTO, THAT IS NOT OPERABLE, IS UNSAFE AND WILL ULTIMATELY HAS NO VALUE.
WHEN ATTEMPTING TO PASS ANOTHER CAR THE TRANSMISSION SUDDENLY WENT INTO NEUTRAL. VEHICLE LURCHES SOMETIMES AND TRANSMISSION IS NOT PREDICTABLE. WIFE IS SCARED TO DRIVE IT AFTER IT WENT INTO NEUTRAL WHILE TRYING TO PASS WITH IT. DEALER SAID THEY CAN FIND NOTHING WRONG!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,090.
WHILE DRIVING MY VEHICLE ACROSS AN INTERSECTION ON A CITY STREET MY TRANSMISSION WENT, IN THE MIDDLE OF THE INTERSECTION. MY VEHICLE CAME TO A CRAWL AND I WAS UNABLE TO GIVE IT GAS , ALL THE WHILE TRAFFIC WAS COMING AT ME IN BOTH DIRECTIONS. MY PASSENGER HAD TO GET OUT OF THE CAR AND PUSH IT BACK OUT OF THE INTERSECTION. THEN MY CAR WOULD NOT GO INTO PARK, AGAIN ALMOST ROLLING BACK INTO TRAFFIC. *TR
2015 JEEP CHEROKEE TRAILHAWK 18281 MILES - V6. 1:45PM 12/13/16 I WAS STOPPED IN AN INTERSECTION MAKING A LEFT HAND TURN. CAME TIME TO GO, HIT THE GAS AND HEARD A LOUD "CRACK" FROM THE FRONT/PASSENGER SIDE OF THE JEEP THEN A "RATTLE", THEN NOTHING. THE ENGINE REVVED UP BUT NO POWER TO THE WHEELS. ROLLED THROUGH THE INTERSECTION, PULLED OVER, PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. GOT OUT, LOOKED AROUND, NOTHING BROKEN, NO FLUID ON THE GROUND. POPPED THE HOOD, AGAIN, NOTHING NOTICEABLE. RE-STARTED THE VEHICLE AND THE ENGINE LIGHT WAS ON. PUT THE VEHICLE IN DRIVE, BUT WOULD ONLY GO ABOUT 10 MPH... THE MOTOR WOULD REV UP, BUT AGAIN NO POWER TO THE WHEELS. LIMPED ALONG THE HIGHWAY WITH THE FLASHERS ON AND PULLED ONTO A SAFE SIDE STREET AND CALLED TRIPLE-A. AS I WAS SITTING, ENGINE OFF, I BEGAN TO ROLL... THE VEHICLE WAS IN PARK BUT WAS STILL ROLLING FORWARD! CRANKED THE WHEELS INTO THE CURB AND SET THE E-PARKING BRAKE. GOT A TOW TO THE LOCAL DEALERSHIP AND EXPLAINED THE SITUATION TO THE SERVICE TECH. THOUGHT I'D POST AS WELL SO OTHERS COULD SEE. SO FAR, THE DEALERSHIP HAS BEEN REALLY HELPFUL. I'LL BE FOLLOWING UP AND UPDATING AS WE GO.
A WOBBLE IS FELT WHEN VEHICLE IS ACCELERATED FROM A DEAD STOP OR ROLLING START. IT USUALLY OCCURS BETWEEN 10 AND 20 MPH.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED AND THE THROTTLE BODY REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED AT 26,000 MILES. THE DEALER WAS INFORMED BY THE MANUFACTURER TO COMPLETE THE RECALL REPAIR PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
CAR ENGINE DIED WHILE STOPPING AT STOP SIGN. WAS HARD TO START, BUT EVENTULLY DID START. HAPPENED TWO TIMES IN SAME DAY. TOOK CAR TO DEALER TO INSPECT. STILL THERE. WHEN IT HAPPENED WE WERE IN THE RIGHT TURN LANE AND I STOPPED. THEN WENT TO GO AND THERE WAS NO POWER AT THE ENGINE. NO WARNING SIGNS NO ALERTS, ALL POWER WAS ON EXCEPT THE ENGINE WAS DEAD. THE PARKING LITE WAS ON AND THE MESSAGE BOARD SAID PARK. IT SAID PUT ON BRAKE AND PUT IN DRIVE, THIS DIDNT HELP. AFTER TRYING TO START IT STARTED AND RAN FINE. THIS ALL HAPPENDED AT A BUSY AREA AND I DIDNT REALIY STOP AND THINK AND SEE EVERYTHING WITH THE TRAFFIC BLOWING THEIR HORNS. THANKS FOR BEING THERE FOR THE CONSUMER
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
PURCHASED VEHICLE USED 9/17/2016. ON MONDAY 9/19/16 I PULLED OUT OF A PARKING SPOT AT WORK, PUT THE CAR INTO DRIVE AND FOUND THAT IT WOULDN'T MOVE. ALL OF THE SHIFT PANEL LIGHTS WENT ON, THE DASH FLASHED A SERIES OF ERRORS, AND THE CAR WAS IN WHAT APPEARED TO BE NEUTRAL. THIS WOULD HAPPEN 10 MORE TIMES BETWEEN 9/17 AND 11/19 TO BOTH ME AND THE SERVICE ADVISOR AT THE DODGE DEALERSHIP. AT ONE POINT IT WENT INTO THIS IMMOBILE STATE AS I BACKED OUT OF MY DRIVEWAY AT 6:30 A.M., LEAVING ME IN THE STREET WITH A CAR COMING FROM BEHIND. THIS PROBLEM REMAINS UN-RESOLVED AS OF 12/7/16. DEALER CAN'T FIND CAUSE. PROBLEM OCCURS MOST WHEN COLD AND SHIFTING FROM REVERSE TO DRIVE. *TR
ON 9-14 MY LEFT HEADLAMP BURNED OUT, AND ON 12-2 2016 MY RT HEADLAMP BURNED OUT. THESE WERE HID HD/LPS. EACH COST ME $215 TO REPLACE. I ASKED CHRYSLER ABOUT THIS BUT GOT NO RESPONSE. I FIND IT HARD TO BELIEVE TWO LAMPS WOULD BURN OUT WITH THE CAR HAVING APPROX. 30,000 MILES ON IT. I BELIEVE THIS TO BE A DEFECT IN "PHILIPS" HID ELEMENTS. *TR
MY MALFUNCTION INDICATOR LIGHT CAME ON AND I NOTICED THAT THE CAR WAS NOT SHIFTING PROPERLY AND THAT WHEN IT SHIFTED IT WAS DOING SO AT ABOUT 4 TO 5K RPMS. I TOOK THE CAR TO JEEP TO HAVE IT REPAIRED. JEEP STATED THAT ALL HAS BEEN FIXED TO DATE BUT THE CAR IS STILL NOT SHIFTING PROPERLY. IN ADDITION MY CAR GETS EVERY SERVICE AT JEEP AND MY CAR ONLY HAS ABOUT 22K ON IT SO TO HAVE ISSUES ALREADY IS VERY CONCERNING.
HEADLIGHTS ARE DANGEROUSLY INADEQUATE. HEADLIGHTS ARE VERY DIM THE BEAM PATTERN IS VERY NARROW. WHILE DRIVING IN THE CITY PEDESTRIANS ARE BARELY VISIBLE IN FRONT AND TO THE SIDES NOT LIT UP VERY DIM. MANY ACCIDENTS BARELY AVOIDED. WHEN DRIVING ROAD IS BARELY VISIBLE NOT LIT ENOUGH, VERY DARK. ALMOST DROVE OFF ROAD DUE TO POOR VISIBILITY,VERY DARK. PEOPLE WILL LOSE THEIR LIVES BECAUSE OF POOR HEADLIGHTS. HIGH BEAMS ARE NOT ANY BETTER. MANY COMPLAINTS ONLINE. COMPANY JEEP CHRYSLER NOW OFFER OPTIONAL HID LIGHTING STANDARD IN NEW VEHICLES. BUT NOT IN OLDER VERSION LEFT UNFIXED AND EXTREMELY DANGEROUS. OBVIOUSLY THEY KNOW IT'S A PROBLEM BUT WON'T ADMIT. HEADLIGHTS MUST BE REPLACED WITH UPGRADE OR RISK DEATH OR SERIOUS INJURY. HEADLIGHTS ARE WAY TOO DIM , LIKE THEY AREN'T EVEN ON WHEN DRIVING. MUST TEST DRIVE TO RECOGNIZE THE PROBLEM. ALL CIRCUMSTANCES ARE DANGEROUS, HIGHWAY, CITY, TURNING, SLOW, FAST. NO NIGHTTIME VISIBILITY. *TR
AFTER DRIVING THE CAR FOR ALMOST A YEAR KEPT NOTICING TRANSMISSION WOULD NOT SHIFT SMOOTHLY. IT WOULD JERK AND LURCH MAKING ME THINK I WAS NOT APPLYING THE ACCELERATOR CORRECTLY. AFTER SEVERAL (3) COMPLAINTS AND TAKING IT TO THE DEALER TO HAVE IT LOOKED AT I DECIDED TO LOOK FOR ANOTHER VEHICLE. IT WAS THEN I FOUND OUT FROM A HONDA DEALER EMPLOYEE THAT THERE IS A CLASS ACTION LAW SUIT AGAINST JEEP. THE JEEP IN QUESTION WAS RELEASED WITHOUT ALL THE PROBLEMS WITH THE NINE SPEED TRANSMISSION WORKED OUT. IT IS VERY FRUSTRATING TO BE DRIVING A NEW VEHICLE THAT DOESN'T RUN LIKE ONE. *TR
FOR A FEW MONTHS MY VEHICLE HAS BEEN CHANGING GEARS ABRUPTLY WHILE DRIVING OFTEN JUMPING FROM STOPS AND JUMPING DURING ACCELERATION. NOW AT 37000 MILES OWNING IT LESS THAN 2 YEARS THE ENGINE LIGHT HAS COME ON AND SERVICE TRANSMISSION SOON WITH NO ACCELERATION. I HAVE TAKEN MY FOOT OFF THE BRAKE TO START FROM A STOP AND DURING ONE OF THE JUMPS I ALMOST REAR-ENDED THE CAR IN FRONT OF ME.
THIS PROBLEM HAS HAPPENED 5 TIMES LAST TIME THE CAR SHUT DOWN WAS ON THE HIGHWAY WITH MY GRANSON IN CAR I WAS TERIFFIED
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ON TWO OCCASIONS THE FOLLOWING SEQUENCE OF EVENTS HAVE HAPPENED. 1. "CHECK ENGINE" LIGHT APPEARS. MESSAGE READS "SERVICE TRANSMISSION". 2. IMMEDIATELY TRANSMISSION NO LONGER RESPONDS. 3. TURN OFF VEHICLE. UPON RESTARTING "CHECK ENGINE" LIGHT REMAINS ON BUT VEHICLE RETURNS TO FUNCTIONING NORMALLY. 4. TAKE VEHICLE IN TO CHECK THE TROUBLE CODE. UPON RESTARTING VEHICLE THE "CHECK ENGINE" LIGHT NO LONGER APPEARS. THE ISSUE FIRST OCCURRED AT AROUND 31,500 MILES WHILE TRAVELING SURFACE ROADS AT ABOUT 40 MPH. I TOOK IT IN TO THE DEALERSHIP FOR AN UNRELATED RECALL NOTICE AND INFORMED THEM OF THE OTHER ISSUE. THEY SAID THEY WOULD INSPECT THE TRANSMISSION FOR ANY AND ALL ISSUES. THE VEHICLE WAS RETURNED TO ME AND I WAS ASSURED THERE WAS NO ISSUE. AT AROUND 34,000 MILES THE ISSUE HAPPENED AGAIN; THIS TIME IT HAPPENED DRIVING ON A BUSY HIGHWAY AT 70MPH. UPON TAKING IT IN TO AN AUTOZONE THE TROUBLE CODE READ "P0887 TCM POWER RELAY CONTROL CIRCUIT HIGH". THE DEALERSHIP TOLD ME THEY AREN'T AWARE OF THAT CODE AND IT IS CURRENTLY IN THEIR POSSESSION TO INVESTIGATE. *TR
THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY EXPERIENCED AN UNINTENDED ACCELERATION CAUSING THE SPEED TO INCREASE TO APPROXIMATELY 70 MPH BEFORE DECREASING TO 40 MPH. THE CONTACT INDICATED THE SPEED WOULD NOT EXCEED OVER 40 MPH AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.
THE VEHICLE CONSTANTLY SHIFTS HARD, OR DOES NOT SHIFT WHEN SUPPOSED TO. CONSTANT JERKING OF VEHICLE WHEN SPEEDING UP. SOMETIMES WILL NOT DOWNSHIFT WHEN GOING DOWN HILL. THIS IS A CONSTANT PROBLEM EVERY TIME I DRIVE THE VEHICLE. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES, AND THEY WILL DO "COMPUTER UPDATES", BUT IT DOES NOT HELP.
I PURCHASED THE CHEROKEE A FEW MONTHS AGO AND HAVE BEEN PLAGUED WITH TRANSMISSION PROBLEMS. IT JERKS AND WILL SURGE WHILE IN PARK. IT WON'T CHANGE GEARS AS IT SHOULD. THE CHECK ENGINE LIGHT CAME ON AND TOOK IT TO THE LOCAL DEALER. THEY HAVE TO REPLACE THE THERMOSTAT HOUSING. THEY DID "FLASHES" AND "RELEARNS" FOR TRANSMISSION PROBLEMS. AS SOON AS I DROVE OFF THE LOT, THE TRANSMISSION WAS PERFORMING EXACTLY AS BEFORE WITH NO IMPROVEMENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 15V676000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS, BUT WOULD NOT RETURN THE CALLS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION WILL SLIP FOR 2 SECONDS BEFORE IT ENGAGES, CAUSING THE VEHICLE TO JERK FORWARD VERY SHARPLY.
TAKATA RECALL THE VEHICLE IS EXPERIENCING ISSUES WHILE SHIFTING IN LOWER GEARS 1-3. THE CAR WILL REV HIGH AND GIVE A JERK BEFORE SHIFTING. THIS HAPPENS WHEN AT A STOP AND YOU BEGIN TO ACCELERATE. THIS ALSO OCCURS IN SLOW MOVING TRAFFIC. ALSO, IT EXPERIENCES ISSUES WHEN MERGING INTO A HIGHWAY OR LANE TRAVELING AT SPEEDS OF 35ISH. WHEN MAKING A TURN AT A STOP SIGN THE CAR WILL ALSO HESITATE AND GIVE A LITTLE JERK. I HAVE ALSO NOTICED THAT WHEN TRAVELING AT 30-35 THE CAR IS IN 5TH GEAR WHICH IN RETURN WHEN YOU NEED TO ACCELERATE IT HAS TO DOWN SHIFT TO TAKE OFF WHICH THERE IS A DELAY BEFORE ACCELERATION OCCURS. THIS HAS BEEN ON GOING FOR ABOUT 2 MONTHS.
THE 9-SPEED TRANSMISSION IN THIS CAR IS ERRATIC. SOMETIMES IT DELAYS UPON ACCELERATION, SOMETIMES IT JERKS ON DECELERATION, AND SOMETIMES IT SHIFTS UNEVENLY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/23/16*LJ THE CONSUMER STATED THE ISSUE WAS FINALLY RESOLVED. UPDATED 01/05/17.*JB
WE HAVE RECEIVED TWO RECALLS FOR THE TRANSAXLE WIRE HARNESS BUT WHEN WE CALL THE PARS ARE NOT AVAILABLE YET. THE RECALL SAYS THE CAR MAY LOSS POWDER MY DRIVES HIGHWAY EVERY DAY AND THIS IS A CONSTANT CONCERT WHEN WILL WE BE ABLE TO HAVE THIS FIXED ? ALSO VERY CONCERNED THAT THIS IS A SECOND RECALL.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE THE VEHICLE WAS OPERATED AT ANY SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
VEHICLE AT TIMES IN MOTION AND SLOWING DOWN AND LIGHTLY TOUCHING BRAKE WILL DOWN SHIFT AND ACCELERATE AT THE SAME TIME, WHEN APPROACHING STOP SIGN(LIGHT) IF NOT FULLY INGAGING BRAKE QUICKLY VEHICLE CAN TRAVEL THRU INTENDED STOP. DOWN SHIFING AND ACCELERATING MAY ALSO OCCUR ON SLIGHT DOWN GRADE, ALSO, WITH CRUISE CONTROL INGAGED. FACTORY TECHNICIAN HAS DRIVEN AND EVALUATED VEHICLE AND STATES IT IS OPERATING AS DESIGNED. PROBLEM CONTINUES..... MOST STAY READING TO FULLY ENGAGE BRAKE IF NEEDED.
AUTOMATIC TRANSMISSION: VEHICLE "HESITATES" WHEN PUTTING INTO DRIVE OR REVERSE OR MOVING FORWARD FROM A "STOPPED" POSITION. THIS HAPPENS INTERMITTENTLY - I DON'T KNOW WHEN I PRESS THE GAS IF I WILL MOVE FORWARD. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE ONTO A HIGHWAY - THOUGH IT COULD POTENTIALLY CAUSE AN ACCIDENT IF THE VEHICLE BEHIND ME THINKS I WILL MOVE FORWARD WHEN A LIGHT TURNS GREEN. I HAVE BEEN TOLD THAT I SHOULD CONTACT THE DEALERSHIP PERIODICALLY FOR SOFTWARE UPDATES -- THERE IS NO WAY TO FIX THE PROBLEM, BUT SOFTWARE SUPPOSEDLY "LESSENS" THE PROBLEM. I HAD ONE SOFTWARE UPDATE: PROBLEM RECURRED THE NEXT DAY AND CONTINUES TO BE A PROBLEM. I AM AFRAID TO ALLOW MY TEENAGER DRIVE THE VEHICLE BECAUSE OF THE UNPREDICTABILITY OF THE PROBLEM -- IT'S FRIGHTENING ENOUGH FOR ME, LET ALONE AN INEXPERIENCED DRIVER. THIS IS A SAFETY ISSUE -- NO "FIX" IS AN UNACCEPTABLE RESPONSE! *TR
LOST OF POWER WE HAVE BEEN LUCKY WE WHERE NOT ON A MAJOR HYWAY WHEN THIS HAPPENS WANT TO KNOW IF THIS VEHICLE CAN OR BEEN HACKED. THERE ARE A LOT OF JEEP CHEROKEES ON THE ROAD A LOT OF OWNERS ARE COMPLAINING ABOUT THIS PROBLEM THIS IS A VERY SERIOUS PROBLEM SEEMS LIKE NOTHING BEING DONE ABOUT THIS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WOULD NOT ACCELERATE MORE THAN 15 MPH. WHEN THE VEHICLE WAS PLACED IN DRIVE, IT WOULD ACTIVATE THE DTC. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE TRANSMISSION AT 24,100 MILES. DROVE TO WORK AND THEN VEHICLE WOULDN'T START AFTERWARDS. THEN, I PUT THE BRAKE ON AND IT STARTED WITH THE MESSAGE: SERVICE TRANSMISSION AND WHEN I PUT IT IN DRIVE AND THE VEHICLE JERKED. TOWED THE VEHICLE TO THE DEALERSHIP AND THE DEALERSHIP IS BACKLOGGED WITH TRANSMISSION ISSUES MY CAR IS STILL IN LINE TO BE CHECKED OUT.
PURCHASED VEHICLE NOV 2014, SHORTLY AFTER I NOTICED IT WOULD SHIFT IRREGULARLY AND THE VEHICLE TENDED TO CRUISE ON ITS OWN WHEN OFF THE GAS. WHAT MADE ME TAKE TO THE DEALER WAS I NOTICED THAT WHEN COMING TO A STOP, THE RPMS OF THE ENGINE WILL INCREASE AND CAUSE THE CAR TO START GOING FASTER WHILE APPLYING THE BRAKES. SO I TOOK TO THE DEALER. DEALER DID NOT INVESTIGATE THE ISSUE. THEY PREFORMED SOFTWARE UPDATES. NONE FIXED THE ISSUE. TIME PASSED, THE JEEP STARTED TO DEVELOP MORE NOISES IN THE TRANSMISSION, IT STARTED TO PUT GEARS HARSHLY SO I TOOK IT TO THE DEALER AGAIN AFTER IT CONTINUED TO DO THE SAME ISSUES. DEALER CLAIMED THERE WAS AN ISSUE WITH THE TRANSMISSION AND IT WAS REPLACED ALONG WITH UPDATES. NEW TRANSMISSION AND SAME ISSUES. JEEP TRIES TO CRUISE WHEN OFF THE GAS, TRIES TO ACCELERATE WHEN SLOWING OR BRAKING, RPMS GO UP WHEN SLOWING, NOISES COMING FROM THE TRANSMISSION, IRREGULAR SHIFTING, DOES NOT FEEL LIKE A NEW CAR. TOOK TO THE DEALER ABOUT 3-4 MORE TIMES SINCE TRANSMISSION SWAP FOR SOFTWARE UPDATES AND NOTHING GOT BETTER. THE JEEP IS ACTUALLY GETTING WORSE. NOW IT HAS STARTING SLAMMING IN GEARS WHEN COMING TO A STOP, HAS SOME SORT OF WOBBLE WHEN ACCELERATING, NOISES FROM THE FRONT (SOUNDS LIKE CLUTCHES SLIPPING OR SOMETHING) AND DEALER HAS NO FIX. I HAD A RIDE ALONG WITH DEALER REP AND THEY CLAIM ITS NORMAL FOR THE VEHICLE, THAT ITS SOFTWARE AND I MUST WAIT FOR UPDATES. IT IS NOW OCT 20, 2016 AND I HAVE LOST COUNTLESS TIME AND MONEY TRYING TO GET THIS JEEP CORRECT. I HAVE TRIED TO GET THE DEALER TO GIVE ME MY MONEY BACK AND THEY DO NOT. I OPENED A CASE WITH FCA WHEN TRANSMISSION WAS SWAPPED AND THEY HAVE NOT HELPED TO GET OUT OF THE CAR. WHY SHOULD I BE STUCK WITH A FAULTY AND DANGEROUS VEHICLE? FCA AND DEALER SHOULD BE HELD RESPONSIBLE FOR THE SALE OF A FAULTY VEHICLE AND REFUND ME IN FULL. THE VEHICLE SHOULD BE CONSIDERED A LEMON FROM DAY ONE
LOST OF POWER TRANSMISSION SLAMMED INTO REVERSE AND DRIVE LOST OF POWER GETTING ONTO FREEWAY AND LOST OF POWER WHILE TWICE WHILE DRIVING .DO NOT FEEL SAFE IN THIS CAR. *TR
THE TRANSMISSIONS SHIFTS VERY ROUGH, HESITATES TO DOWNSHIFT AND SURGES WHEN ON A SLIGHT HILL. THIS IS A DANGEROUS SITUATION WHEN DRIVING INTO OUR GARAGE OR ACCELERATING FROM A STOP SIGN. *TR
THE HEADLIGHTS ARE LESS THAN ADEQUATE. WHEN ONCOMING TRAFFIC I CAN'T SEE AT ALL. IT ALMOST SEEMS LIKE MY HEADLIGHTS AREN'T EVEN ON WHEN I KNOW THEY ARE. THEY ARE FINE WHEN YOUR THE ONLY ONE ON THE ROAD. HOWEVER WHEN IT IS RAINING OR SNOWING IT'S SO DANGEROUS. I CAN'T SEE A THING. AND AS A RESULT I ALMOST HIT SOMEONE WHO WAS WALKING. I HAVE TOLD MY DEALERSHIP IN ONE OF THEIR SURVEYS THAT THIS ISSUE NEEDS TO BE RESOLVED OR SOMEONE WILL GET HURT. I'VE TOLD THEM IT NEEDS TO BE RECALLED. IT'S THE ONLY THING I HATE ABOUT IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND LOST POWER. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE TRANSMISSION WARNING CAME ON AND LOST POWER GOING DOWN HWY ALSO STALLED WHEN STARTING FROM STOPLIGHT
THE SHIFTER IS FAULTY. IF I'M AT A STOP SIGN I NEVER KNOW IF MY JEEP IS GOING TO STALL OR IF IT'S GOING TO THRUST ME INTO TRAFFIC. I WAS INCHES AWAY FROM BEING HIT BY A SEMI BECAUSE OF THIS. I TOOK IT TO THE DEALERSHIP I BOUGHT IT AT AND THEY SAID THEY DIDN'T SEE ANY PROBLEM AT ALL AND SENT ME ON MY WAY. NOW RANDOMLY MY JEEP WILL STALL FROM PARK TO DRIVE FOR A SOLID 5 TO 10 SECONDS AND AFTER IN FIRST GEAR I HAVE TO ALMOST FLOOR IT TO GET IT TO ACCELERATE. I LITERALLY WENT UP TO 5000 RPMS BEFORE MY JEEP WOULD EVEN START TO ACCELERATE, LET ALONE SWITCH FROM 1ST GEAR TO SECOND.
MY 2015 JEEP CHEROKEE TRAILHAWK HAS HAS TRANSMISSION PROBLEMS SINCE THE DAY I BOUGHT IT. IT HAS SUFFERED FROM VERY HARD SHIFTS WHICH SLAM AND JERK INTO GEAR. MOSTLY FROM 1ST TO 4TH GEARS. THE SLAMMING IS SO HARD IT ACTUALLY JERKS THE VEHICLE AND IS QUITE ALARMING. THE NEXT MAJOR PROBLEM WITH THE TRANSMISSION IS THAT IT RANDOMLY FEELS LIKE AS IF "THE CLUTCH IS SLIPPING". I'LL TRY TO ACCELERATE AND IT OFTEN TAKES A SECOND OR TWO BEFORE THE TRANSMISSION "CATCHES" AND THE CAR WILL ACCELERATE. IT REMINDS ME OF A CLUTCH SLIPPING ON AN OLD STICK SHIFT. IT'LL SLIP AND WHEN IT DOES FINALLY CATCH IT'LL SPIN THE TIRES, SIMILAR TO "POPPING THE CLUTCH" IN A STICK SHIFT. THIS IS VERY DANGEROUS SPECIALLY WHEN TRYING TO PULL OUT IN BUSY TRAFFIC. YOU NEVER KNOW IF IT'S GONNA ACCELERATE PROPERLY OR IF IT'S GONNA SLIP AND TAKE A COUPLE SECONDS TO CATCH. I HAVE HAD MY JEEP IN THE DEALERSHIP MULTIPLE TIMES FOR THESE ISSUES AND SO FAR ALL THEY'VE DONE IS SOFTWARE UPDATES, WHICH HASN'T SOLVED EITHER PROBLEM. I HAVE DETAILED THESE PROBLEMS VERY SPECIFICALLY AND I'VE BEEN TOLD EACH TIME THAT THESE SOFTWARE UPDATES WOULD FIX THE PROBLEMS. HOWEVER, THESE PROBLEMS ARE STILL OCCURRING. I DRIVE WITH MY WIFE AND TWO YEAR OLD DAUGHTER IN MY CAR AND I FEAR THAT SOMEDAY MY JEEP WILL FAIL TO ACCELERATE PROPERLY AND WILL CAUSE AN ACCIDENT.
DEALER DIAGNOSED AN OIL LEAK FROM THE VEHICLE OIL FILTER HOUSING, WHICH IS LOCATED ON TOP OF THE ENGINE, DURING A ROUTINE OIL CHANGE. THE OIL APPEARS TO BE LEAKING FROM A GASKET AT THE BASE OF THE HOUSING OR THE HOUSING IS CRACKED. OIL POOLS IN A VALLEY, ON TOP OF THE HOT ENGINE, WHILE RUNNING, PRESENTING A FIRE HAZARD. DEALER WAS UNABLE TO REPAIR FOR A WEEK. AWAITING REPAIR UNDER WARRANTY.
ENGINE SERVICE LIGHT CAME ON. WHILE DRIVING ON THE HIGHWAY TO OUR HOME. TOOK THE VEHICLE TO THE SELLER FOR A DIAGNOSIS. WAS TOLD I NEED OIL PRESSURE SWITCH REPLACED FOR $215.00. THIS IS ON A CAR THAT WE HAVE ONLY OWNED FOR 5 MONTHS & WITH 39,000 MILES. SO WE ARE OUT OF WARRANTY & ACCORDING TO THE DEALER THIS IS A KNOWN PROBLEM BUT IS NOT COVERED BY ANY EXTENDED WARRANTY. SINCE THIS IS KNOWN BY CRYSLER & AN ONGOING PROBLEM. WHY IS THERE NO PERMANENT FIX?
VEHICLE HAS HAD ONGOING ISSUES WITH ENGINE STOP START SYSTEM. WHEN LIFTING FOOT OFF OF BRAKE PEDAL FROM A STOP, VEHICLE SOMETIMES STALLS AND DISPLAYS A "SERVICE ENGINE STOP START SYSTEM" MESSAGE AND MALFUNCTION INDICATOR. PROBLEM IS ONGOING EVEN AFTER MULTIPLE REPAIR ATTEMPTS.
CHRYSLER RECALL S55 NHTSA CAMPAIGN # 16V-529 TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL CAUSING A LOSS OF MOTIVE POWER WHICH CAUSED A 4 CAR CRASH.
TRANSMISSION WAS JERKING AND LOCKED UP WHEN I GOT IN MY CAR IN THE MORNING THE VEHICLE WOULD NOT GET OUT OF THE PARKING BREAK. I WOULD GET TONS OF ERROR MESSAGES IN MY INSTRUMENT CLUSTER..."SERVICE PARK BREAK" "4X4 UNAVAILABLE" "TRANSMISSION LIGHT ON". I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR AND THE TOW TRUCK DRIVER WHEN HE TURNED OFF AND ON THE VEHICLE, IT WAS OK TO DRIVE. I DROVE TO THE DEALERSHIP THAT DAY AND THEY PERFORMED TONS OF SOFTWARE UPDATES. MY JEEP WAS RETURNED BACK TO ME THE SAME DAY. 6 DAYS LATER, IT HAPPENED AGAIN. I REMEMBERED RESTARTING THE CAR HELPED, WHICH IT DID, SO I STARTED DRIVING IT BACK TO THE DEALERSHIP. I GOT ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING WHEEL LOCKED UP AND STARTED TO SHUT DOWN, WHILE I WAS DRIVING! I PULLED OVER, RESTARTED THE CAR AND CONTINUED TO DRIVE. THIS TIME I WAS IN THE MIDDLE OF AN INTERSECTION MAKING A LEFT TURN WHEN IT HAPPENED AGAIN, AND ALMOST GOT REAR ENDED BY A SCHOOL BUS!! THIS WAS A VERY SCARY MOMENT AND DECIDED I WAS NO LONGER GOING TO DRIVE THIS CAR. I PULLED INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. THE DEALERSHIP HAD THE VEHICLE FOR A WEEK AND TOLD ME IT WAS FIXED. I RECEIVED A RECALL IN THE MAIL, "S55 - TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL". I CALLED CHRYSLER AND TOLD THEM I REFUSE TO DRIVE MY CALL UNTIL THIS RECALL IS FIXED. THE PART IS NOT AVAILABLE SO I'VE BEEN DRIVING A RENTAL FOR THE PAST 3 WEEKS. I'M TERRIFIED TO DRIVE THIS CAR AGAIN. I DRIVE ON THE EXPRESSWAY EVERYDAY FOR WORK AND CAN NOT IMAGINE WHAT WOULD HAPPEN TO ME IF THE CAR SHUTS DOWN AGAIN UNEXPECTEDLY
DELAYED SHIFTING DURING ACCELERATION IT HAS SHIFTED ROUGHLY. WHEN ACCELERATING THE CAR FEELS LIKE IT GOES INTO NEUTRAL AND THEN QUICKLY CHANGES INTO 2ND GEAR, CAUSING AN AGGRESSIVE JERKING THAT FEELS LIKE YOU ARE GETTING REAR ENDED.
SEVERE TRANSMISSION ISSUES. PURCHASED FROM MTN. VIEW JEEP IN RINGGOLD. TRANSMISSION IS MAKING LOUD POPPING, SHIFTING EXTREMELY HARD, HESITATES AT TIMES WHEN ACCELERATING. BEEN ON MACHINE MULTIPLE TIMES BUT NOTHING SHOWS UP ON COMPUTER. STARTED ACTING UP AROUND 20,000 MILES. I AM NOW AT 31,000 MILES AND THEY ARE FINALLY GOING TO REPLACE VALUE BODY IN TRANSMISSION. ISSUE STARTED BACK IN JANUARY 2016. ONLY BECAUSE I FINALLY GOT A VIDEO OF TRANSMISSION ISSUES. DEALER IS REPAIRING JEEP, BUT I HAVE TO PAY FOR A LOANER CAR. NOT GOOD SERVICE FROM JEEP.
I HAVE TO COMPLAIN OF THE EMERGENCY BRAKE COMING ON BY ITSELF, ITS WHEN I'M BACKING UP AND IN MOTION, THIS HAS HAPPENED AT LEAST 7 TIMES IN THE 15 MONTHS I HAVE OWNED THIS CAR, SECOND COMPLAINT IS WHEN I ACCELERATE , THE CAR JUST SITS THERE FOR SEVERAL SECONDS, I'M TRYING TO MAKE A LEFT OR RIGHT TURN, ON A HIGHWAY, I FEEL THIS IS DANGEROUS IN BOTH CASES.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.
WHEN TOWING WITH FOUR WHEELS DOWN BEHIND MOTORHOME, ON TWO DIFFERENT OCCASIONS THE JEEP WILL WARBLE UNCONTROLLABLY. THIS OCCURRED ON TRIPS WE MADE IN JUNE AND SEPTEMBER 2016. UNDERSTAND FCA HAS A REMEDY BUT ACCORDING TO DEALER I HAVE TO PAY FOR THE WIRE HARNESS AS WELL AS INSTALLATION COST?? ALSO READING FORUMS APPEARS FIX ONLY ALLOWS BATTERY TO LAST FOR THREE HOURS?? THIS IS UNACCEPTABLE AS WELL AS WHY CONSUMER NEEDS TO PAY FOR THIS REMEDY. THE REASON I BOUGHT THIS JEEP WAS FOR THE CAPABILITY TO BE TOWED BEHIND A MOTORHOME (SAFELY DRIVING IT OFF DEALERSHIPS LOT).
THE TRANSMISSION IS NOT WORKING WHEN THE VEHICLE IS SHIFTED INTO DRIVE,REVERSE, NO POWER SENT TO THE WHEELS ONLY REVS UP. THE VEHICLE ALSO MAKES A GRINDING NOISE WHEN THE VEHICLE IS PLACED INTO PARK AND CHECK ENGINE LIGHT IS ON. AN INDICATOR STATES ON THE DASH STATES GET TRANSMISSION SERVICED. STALLED OUT ON MY WAY HOME FROM WORK HAD TO PUSH IT ABOUT A BLOCK. CALLING THE DEALER TODAY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE DEALER DIAGNOSED THAT THE BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT PROPERLY AND SHIFTED ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER COMING TO A STOP, THE VEHICLE INDEPENDENTLY SHUT OFF. THE CONTACT MENTIONED THAT THE PUSH TO START FAILED TO RESTART THE VEHICLE AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL SAVING FEATURE WAS ENABLED AND THE PUSH TO START FEATURE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
NINE SPEED AUTOMATIC TRANSMISSION. THIS IS A SAFETY ISSUE. THE TRANSMISSION IN THE LOWER RANGE OF GEARS SEARCHES FOR THE PROPER SPEED GEAR AND WHEN IT FINDS ONE, IT JUMPS INTO GEAR CAUSING THE VEHICLE TO LURCH AND AT TIMES CAUSES THE VEHICLE TO OVER ACCELERATE. AT HIGHER SPEEDS, THE TRANSMISSION WILL DROP INTO A GEAR WITH A HEAVY THUMP WHICH SHAKES THE WHOLE VEHICLE. THE REALLY SERIOUS PROBLEM IS WITH THE TRANSMISSION WHEN USING CRUISE CONTROL. JUST LAST WEEK, I HAD THE CRUISE CONTROL SET AT 55 MPH AND WHEN ON A DOWNHILL PORTION OF ROADWAY, THE TRANSMISSION SUDDENLY WENT INTO A HIGHER GEAR AND THE VEHICLE BEGAN A RAPID ACCELERATION. BEFORE I COULD HIT THE BRAKE TO DISENGAGE THE CRUISE CONTROL, THE VEHICLE WAS TRAVELING AT WELL OVER 60MPH. I HAVE HAD THE VEHICLE IN FOUR TIMES TO THE DEALER AND THEY ONLY DO COMPUTER UPDATES AND CAN FIND NOTHING WRONG WITH THE TRANSMISSION. WHEN I CALL JEEP TO COMPLAIN, THEY SEND ME BACK TO THE SAME DEALER AND NOTHING GETS DONE. I THINK THAT THIS IS A GREAT SAFETY ISSUE AND I FEEL THAT THIS VEHICLE WILL GET ME KILLED. I AM A RETIRED POLICE OFFICER WHO HAS DRIVEN HUNDREDS OF THOUSANDS OF MILES IN A WIDE VARIETY OF VEHICLES HAVING AUTOMATIC TRANSMISSIONS AND THIS IS BY FAR AND AWAY THE WORST ONE I HAVE EVEN USED. FINAL NOTE, THE COMPUTER UPDATES INSTALLED BY THE DEALER HAS NOT IMPROVED THE TRANSMISSION AND HAS DECREASED MY OVERALL GAS MILEAGE BY 2 MPG. KIND OF THROWS OFF THE EPA ESTIMATES, DOESN'T IT.
WHILE DRIVING THE TRANSMISSION SHIFTS UNEXPECTEDLY AND HARD WHEN ACCELERATING AND DECELERATING. IT SHIFTED SO HARD THE OTHER DAY THAT I THOUGH SOMEONE HAD HIT ME! THE SHIFTING AT SLOW SPEEDS AND STOP AND GO TRAFFIC IS ALSO ROUGH CAUSING JOLTS AND ROUGH HANDLING. I FEEL UNSAFE DRIVING THIS SUV, BUT DO NOT HAVE ANY OTHER MODE OF TRANSPORTATION. ADDITIONALLY, WHILE TRAVELING AT 55-60 MPH WITH CRUISE CONTROL ON OR OFF, THE TRANSMISSION DOES NOT LEAVE 6TH GEAR. IT'S A 9 SPEED TRANSMISSION AND DESPITE TRYING DIFFERENT SPEEDS IT DOES NOT USE ANYTHING BEYOND 6TH GEAR.
AT TIMES, THE TRANSMISSION WOULD SHIFT SO HARD THAT IT FELT LIKE I HAD BEEN HIT FROM THE REAR. THEY HAD AN ALERT ABOUT A COMPUTER PROBLEM. AS I DROVE HOME, IT DID IT AGAIN. I TOOK IT TO A DIFFERENT DEALER TO SEE IF THEY WOULD HAVE ANY LUCK. IT SEEMED TO FIX THE PROBLEM FOR A WHILE. THE HARD SHIFTING INCIDENTS WERE GREATLY REDUCED. THEN WHILE DRIVING HOME FROM HIGHLAND, I NOTICED SOME HESITATION IN THE SHIFTING. A FEW BLOCKS FROM MY HOUSE, THE ENGINE LIGHT TURNED ON AND AN ALERT TO SERVICE THE TRANSMISSION CAME ON. JUST BEFORE I PULLED ON TO MY STREET I FELT AND HEARD THREE LOUD BANGS THAT AGAIN MADE THE CAR JERK LIKE IT HAD BEEN HIT FROM THE REAR. AS I TOOK OFF FROM A STOP, IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT JUST WOULDN'T GO. I PULLED INTO THE DRIVEWAY AND WHEN I GOT OUT OF THE CAR, I NOTICED AN ODOR LIKE BURNT OIL. I CALLED ROYAL GATE AND WAS TOLD TO BRING IT IN. TRIP NUMBER 4 FOR THE TRANSMISSION. NO PROBLEMS ON THE WAY THERE. A WEEK LATER, I GOT MY CAR BACK. AGAIN, I WAS TOLD THAT IT WAS A COMPUTER PROBLEM. I GOT HOME AND WHEN I WAS BACKING INTO THE DRIVEWAY, I HEARD AND FELT ANOTHER BANG. I CALLED ROYAL GATE AGAIN. I WAS TOLD THAT THEY ARE HAVING PROBLEMS WITH THE NINE SPEED TRANSMISSION. THEN WHILE ON MY WAY BACK FROM AN APPOINTMENT, THERE WAS MORE SLIPPING. ON 10-01-16, I PICKED UP MY CAR FOR THE SIXTH TIME. THEY COULDN'T FIND ANYTHING WRONG WITH IT. I ASKED TO SPEAK WITH THE STORE MANAGER. WHILE WAITING, ONE OF THE SALES PEOPLE ASKED ME WHAT I NEEDED. I TOLD HIM THAT I WAS PICKING UP MY JEEP CHEROKEE FOR THE SIXTH TIME. HE LAUGHED AND SAID, 'TRANSMISSION?' THE MANAGER WAS TOO BUSY TO TALK TO ME. HE WAS IN THE MIDDLE OF A DEAL. THE LAST TIME THAT I BROUGHT THE CAR IN, TWO OF THE SERVICE PEOPLE WITNESSED ALL OF THE PROBLEMS THAT I BROUGHT IT IN FOR. NOW ALL OF A SUDDEN, NO ONE CAN FIND THE PROBLEM.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FIVE TIMES, TRANSMISSION HAD SHIFTED INTO NEUTRAL AT AN INTERSECTION, EMERGENCY BRAKE GOES ON, DASHBOARD LIGHTS UP AND LAST TIME HAD TO HAVE IT TOWED TO DEALERSHIP. JEEP FINALLY RECALLED IT IN AUGUST, BUT HAVE NO PARTS AVAILABLE TO FIX IT.
TRANSMISSION PROBLEMS FOR ALMOST A YEAR NOW, TRUCK VIOLENTLY JERKS FORWARD ON ACCELERATION MOSTLY FROM A DEAD STOP BUT SOMETIMES IN MOTION AND ON DECELERATION HAS ALMOST CAUSED MANY FRONT AND REAR ACCIDENTS. RECENTLY ON MY WAY HOME FROM NEW JERSEY THE CHECK ENGINE LIGHT CAME ON INDICATING SERVICE TRANSMISSION THE VEHICLE LOST POWER WHILE I WAS ON THE PARKWAY ALMOST CAUSED AN ACCIDENT. I PULLED OVER AND TURNED OFF THE VEHICLE THEN RESTARTED THE CHECK ENGINE LIGHT WAS STILL ON, BUT I REGAINED POWER TO DRIVE. THAT LASTED A MINUTE OR TWO THEN THE SAME THING HAPPENED. TRUCK LOST POWER WAS IN A FAIL SAFE MODE BARELY DROVE ABOVE 30 OR 40MPH. WHAT A LONG, UNSAFE TRIP HOME TO SAY THE LEAST. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK AND HAVE NUMEROUS COMPLAINTS AND REPAIRS AT THE DEALERSHIP. NOW IT'S APART OF THIS RECALL AND NO PARTS ARE AVAILABLE. THE DEALERSHIP SAYS THIS PROBLEM IS THE RECALL, BUT THEY CAN'T FIX IT YET. I'VE BEEN WITHOUT MY TRUCK FOR ALMOST 2 WEEKS THIS IS AWFUL AND I'M FRUSTRATED AND FED-UP WITH THIS VEHICLE. I WANT OUT OF THIS LEASE ASAP. AND PS THEY PUT ME IN A DODGE DART LOANER CARE ARE YOU KIDDING ME I DRIVE A TRUCK FOR A REASON!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TIRES SHOW CRACKS IN TREAD ON ALL 4 TIRES. APPEARS TO BE DRY ROT CRACKING, THIS IN 2 YEAR OLD TIRES. PROBLEM WAS FIRST DISCOVERED WHEN DRIVER SIDE FRONT TIRE CONTINUED TO LOOSE AIR. WAS ADVISED BY TIRE PROFESSIONALS THAT TIRES WERE NOT SAFE TO USE IN HIGHWAY DRIVING CONDITIONS. REPLACED THE TIRES AT MY EXPENSE SINCE CONTINENTAL WILL NOT WARRANT SECOND OWNER OF VEHICLE. PICTURES ARE AVAILABLE IF DESIRED
2 PROBLEMS. FIRST. THE FOLLOWING MALFUNCTION LATER CAUSED AN ACCIDENT, DETAILED BELOW. WHEN DRIVING ON THE HIGHWAY, THE CRUISE CONTROL WOULD DISENGAGE, SPEED WOULD DROP AND THE STEERING WHEEL WOULD JERK VIOLENTLY SIDE TO SIDE FOR A MOMENT, STARTLING US AND POSSIBLY FORCING US INTO ANOTHER LANE. WE THOUGHT THE JERKING MAY BE DUE TO STRONG WINDS BUT WANTED TO GET THE CRUISE CONTROL CHECKED. THIS HAPPENED A COUPLE MORE TIMES IN THE 2H 30M DRIVE BEFORE ULTIMATELY ENDING IN AN ACCIDENT. THAT SAME TRIP, NEARING OUR DESTINATION, WHILE TURNING LEFT ON A SINGLE-LANE OFF-RAMP CONNECTING THE CURRENT HIGHWAY TO A PERPENDICULAR HIGHWAY, IT HAPPENED AGAIN. UNLIKE THE PREVIOUS INSTANCES WHERE THERE WERE NO OBSTACLES AROUND, THIS TIME OUR CAR VIOLENTLY RICOCHET AGAINST BOTH SIDES OF GUARD RAILS. VISUALLY, THE BODY WAS BARELY DAMAGED BUT THE TIRES AND THE INNER ASSEMBLY WERE TOO DAMAGED TO DRIVE. SECOND. THESE SYMPTOMS PRECEDE THE ONE WRITTEN OF ABOVE THAT CAUSED THE ACCIDENT. WHEN COMING CLOSE TO STOPPING, THE CAR WOULD JERK FORWARD. WHEN ACCELERATING FROM ZERO, THE CAR WOULD PAUSE AND SUDDENLY JERK FORWARD.A
I WAS DRIVING HOME FROM WORK 9/20/2016. MY SERVICE TRANSMISSION LIGHT CAME ON AND I LOST POWER IN MY GAS PEDAL. WOULD NOT GO. I PULLED OVER AND PUT IT IN PARK. PUT IT BACK IN DRIVE AND IT WAS FINE FOR A FEW MORE MILES THEN DID IT AGAIN. I DROVE IT STRAIGHT TO THE MECHANIC. THE COMPUTER SAID IT WAS THE THROTTLE CONTROL MODULE. HE RESET IT AND UPDATED IT. I GOT IT BACK LAST NIGHT. I WAS DRIVING TO WORK TODAY NAD IT WAS FINE UNTIL I GOT ON THE INTERSTATE AND IT DID IT AGAIN, LIGHT CAME ON AND MY CAR IMMEDIATELY SLOWED DOWN. THIS IS NOT SAFE AT ALL. I HAVE READ MANY MANY COMPLAINTS ABOUT THIS ISSUE AND I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR THIS. I WILL BE TRADING THIS VEHICLE AS SOON AS POSSIBLE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE DECELERATED INDEPENDENTLY. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
WHILE DRIVING LESS THAN 10 MPH, EMERGENCY BRAKE CAME ON THUS MAKING THE CAR UNABLE TO STEER OR MOVE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED AND RE-ENGAGED. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE LUNGED FORWARD. THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE.
WHEN 2015 JEEP CHEROKEE FRONT WINDSHIELD WIPERS ARE TURNED ON, THE INSTRUMENT PANEL LIGHTS DIM. THE VEHICLE WAS IN MOTION ON AN INTERSTATE HIGHWAY. MAYBE AN ELECTRICAL PROBLEM...UNKNOWN. THIS HAS HAPPENED SEVERAL TIMES, LAST BEING SEPTEMBER 17, 2016.
I WAS DRIVING DOWN THE FREEWAY WHEN MY SERVICE TRANSMISSION CAME ON AND MY VEHICLE INSTANTLY LOST POWER AND STARTED JERKING AND GRINDING. DUE TO BEING ON THE FREEWAY I ALMOST GOT INTO A WRECK WITH BOTH OF MY KIDS IN THE CAR. I AM NOT HAPPY WITH THIS DUE TO THE DEALER NOT HAVING ANY PARTS AVAILABLE TO FIX IT. I DRIVE 40 MINS TO WORK AND BACK AND I NOW DO NOT HAVE A SAFE CAR TO DRIVE. VERY DISAPPOINTED WIH THIS CAR AND I WANT SOMETHING DONE ASAP. I WILL NOT BE ASSOCIATED WITH JEEP ANYMORE. IF SOMETHING WOULD OF HAPPENED TODAY I WOULD DEFINITELY FILE A LAWSUIT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER TRAIN FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE VEHICLE SHIFTED IMPROPERLY BETWEEN SECOND AND THIRD GEARS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE REMAINED IN THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE POWER TRAIN SOFTWARE WAS UPDATED ON FIVE OCCASIONS; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75.
THE TRANSMISSION ON THIS VEHICLE, CHEROKEE TRAILHAWK WITH 13K MILES IS VERY DANGEROUS. LIKE OTHERS, I HAVE BEEN TO MULTIPLE DEALERS NUMEROUS TIMES FOR TRANSMISSION SOFTWARE UPDATES WHICH SEEM TO FIX THE PROBLEM BUT THE PROBLEM SEEMS TO BE RELEARNED BY THE COMPUTER AND COMES BACK WORSE THAN BEFORE. NOW THERE IS A TRANSAXLE ISSUE WHERE ALL POWER CAN BE LOST WHILE DRIVING. THIS VEHICLE'S TRANSMISSION IS BAD ENOUGH WITH THE CONSTANT LAG, JERKING AND HESITATION BUT NOW THIS UNREPAIRABLE TRANSAXLE ISSUE IS MAKING IT VERY HARD FOR ME TO EVEN WANT TO DRIVE THIS INCREDIBLY UNSAFE VEHICLE. DEALERS SAY 9 SPEED TRANSMISSION JUST WORK THIS WAY BUT THIS IS THE WORST SHIFTING, MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN. I AM VERY DISAPPOINTED IN THIS JEEP PRODUCT AND WORRY ABOUT ANYONE DRIVING MY VEHICLE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP CHEROKEE RECALL S13 SEE LETTER ATTACHED. VEHICLE WAS REPRESENTED TO BE CAPABLE FOR FLAT TOW AT PURCHASE. RECALL A YEAR+ LATER REQUIRED MODIFICATIONS IN ORDER SAFELY TO DO SO. FCA IS REQUIRING OWNERS TO PAY FOR MODIFICATIONS.
MY JEEP CHEROKEE LATITUDE 2015 ACCELERATE IT SELF . IT'S UNDER WARRANTY AND THE DEALER CAN'T SOLVE THE PROBLEM. WHEN THE RPM COME BACK TO 1000 YOU CAN FEEL HOW THE TRANS JUMP AND THE CAR ACCELERATE IT SELF.
TRANSMISSION SHIFTS HARD. LAGS AT TAKE OFF, SEVERAL SECONDS BEFORE IT CATCHES A GEAR, AND DOWN SHIFT HARD WHEN COMING TO A STOP. VEHICLE JERKS TO A STOP. WHEN DEPRESSING HAS PEDAL TO TAKE OFF, IT CAN BE 2-4 SECONDS BEFORE GEAR CATCHES, CAUSING DANGEROUS CLOSE CALLS, FROM ONCOMING VEHICLES. HAPPENS DAILY AFTER RECALL FOR A/C HOSE WAS FIXED. TOLD VEHICE WOULD RELEARN OUR DRIVING STYLE. NOW IT'S DANGEROUS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TRANSMISSION DOES NOT SHIFT PROPERLY. STARTS OUT IN 3ED GEAR GOING 5MPH THEN WILL SLAM HARD INTO A LOWER GEAR. I AM ON MY 3RD CASE WITH CORPORATE AND STILL NOT FIX. BEEN TO 2 DIFFER.ENT DEALERS FOR REPAIR/FIX TROUBLE ALL STARED WHEN THEY DID THE R01 SOFTWARE UPDATE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL S55, TRANSAXLE WIRE HARNESS - WE ARE BEING COMPELLED TO CONTINUE TO DRIVE A VEHICLE WITH A MAJOR SAFETY DEFECT. FOR TAKATA AIRBAGS, THE DEALERS BROUGHT THE CARS IN AND ISSUED RENT CARS (AT THEIR EXPENSE) UNTIL THE REPAIRS COULD BE MADE. WHY IS THIS SAME PRACTICE NOT BEING FOLLOWED? I RECEIVED NOTICE IN THE MAIL TODAY SO AM USING THIS DATE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
RIGHT REAR PASSENGER (OUTBOARD) SEAT BELT FAILS TO ENGAGE. WILL NOT LATCH.
TRANSMISSION LUNGES, CLUNKS AND JERKS. HORRIBLE 2 UPDATES AND 2 RELEARNS AT ONE YEAR OLD ALREADY. THE 1ST GEAR DOES NOT SEEM TO ENGAGE ALL THE TIME RIGHT AWAY. THE 5TH GEAR CLUNKS , LUNGES OR SLIPS.
TRAVELING ON HIGHWAY AT APPROXIMATELY 65 MPH ABOUT 1 HOUR INTO TRIP, VEHICLE STARTED EMITTING TRANSMISSION WARNINGS AND PARKING BRAKE MALFUNCTION AND SAYING TO PLACE THE CAR IN PARK. VEHICLE LOST ABILITY TO ACCELERATE EVEN THOUGH THE VEHICLE WAS IN DRIVE. VEHICLE ONLY HAS 11,000 MILES ON IT. DRIVER WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY. PLACED CAR IN PARK AND RESTARTED - ERRORS STILL EMITTING AND SHIFTING IN TO DRIVE CAUSED THE CAR TO JOLT. TOW TRUCK WAS CALLED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,772.
WHILE DRIVING DOWN THE ROAD AT 50MPH WITH MY TRAILHAWK EDITION JEEP, THE ROOF RAIL BAR RIPPED OUT OF THE ROOF OF THE CAR SENDING MY KAYAK RACK AND 35 POUND KAYAK DOWN THE CENTER OF THE ROAD. CHRYSLER/JEEP STATES THEY ARE NOT LED TO BELIEVE THE INCIDENT WAS A MANUFACTURING RESPONSIBILITY. LIVES COULD HAVE BEEN LOST. THE JEEP DEALERSHIP TRIED TO TELL ME THEY FOUND DOCUMENTATION THAT THE RAILS ARE NOT TO BE USED UNLESS THEY HAVE A MANUFACTURED CROSSBAR WITH A MAXIMUM WEIGHT OF 150 POUNDS. MY KAYAK RACK HAS A CROSSBAR AND THE WEIGHT OF THE RACK WAS MAYBE 15 POUNDS AND THE KAYAK ITSELF WAS 35 POUNDS. THERE WAS NO WHERE IN MY OWNERS MANUAL THAT STATES I CANNOT USE MY ROOF RAILS. ONLY A SAFETY STATEMENT SAYING NOTHING SHOULD BE SCREWED INTO MY ROOF FOR AIRBAG AND SAFETY PURPOSES. EVEN WITH MANUFACTURED CROSSBARS THEY WOULDN'T BE ABLE TO SCREW INTO MY ROOF SO THEY WOULD NOT HAVE HELD MY ROOF RAIL INTO THE ROOF. THE ROOF IS VERY THIN AND THERE ARE CLEAR HOLES WHERE THE BAR COMPLETELY RIPPED OUT OF THE ROOF. IF THERE WAS A VEHICLE BEHIND ME PEOPLE COULD HAVE BEEN VERY HURT. CHRYSLER SENT AN INVESTIGATOR TO DO A REPORT ON THE VEHICLE THEY SENT ME A ONE PARAGRAPH LETTER STATING THEY DECLINE ANY ASSISTANCE ASSOCIATED WITH THIS INCIDENT. SAFETY CONCERNS FOR OTHER PEOPLE ON THE ROAD AND OTHER JEEP OWNERS WAS NOT ADDRESSED. AT THE TIME OF THE INCIDENT I WAS ON A BACK ROAD GOING 50 MILES AN HOUR WITH NO WIND GUSTS OR ANY REASON FOR THIS TO OCCUR. THIS INCIDENT OCCURRED ON AUGUST 7 AND EVEN THOUGH IT WAS REPORTED TO THE DEALERSHIP ON THE EIGHTH I HAVE RECEIVED NO HELP. I AM ATTACHING PHOTOS OF THE KAYAK SAFELY MOUNTED ON THE KAYAK RACK THE DAY BEFORE THE INCIDENT AND THE DAMAGES TO MY CAR.
THE JEEP LUNGES AND SURGES AT ANY POINT OF A DRIVE. WHILE IN REVERSE THE JEEP ACCULTURATES WITHOUT HAVING MY FOOT ON THE GAS. THE JEEP WILL GO FROM 1K REV TO 2K WITHOUT FOOT ON GAS. THIS HAS CAUSED A FENDER BENDER. JEEP HAS UPDATED THE SOFTWARE 4-5 TIMES AND NOW SAYS IT DRIVES THE WAY IT SHOULD
WHEN U PULL OFF YOU FEEL A SHAKE OR VIBRATION FOR THE FIRST 15 SECOND THEN IT DRIVES NORMAL I HAVE TOOK IT TO THE DEALER EVER SINCE I PURCHASE THE VEHICLE IN IT STILL NOT FIX IM VERY UNHAPPY WITH THIS PROBLEM I BROUGHT IT BACK TO THE GUYS WHO SOLD IT TO ME THE NEXT DAY IN THEY TOLD ME THAT HOW IT SUPPOSE DRIVE ITS A NEW CAR IT DIDN'T SIT WELL WITH ME SO I BROUGHT BACK IN ONE OF THE MECHANIC SAID THEY FEEL WHAT I'M TALKING ABOUT THEY WILL SEE WHAT THEY CAN DO IN STILL NO GOOD OUT COME
I HAVE HAD ALL KINDS OF ELECTRICAL ISSUES WITH MY 2015 CHEROKEE TRAILHAWK 4X4 AND THIS ALL HAPPENED AFTER THEY DID 4 UPGRADES ON MY COMPUTER AT DEALERSHIP, WHEN PICKED UP SUV THE CHECK ENGINE WAS ON, TOOK BACK TO DEALER AND THEY SAID THEY FLASHED IT WHAT EVER THAT MEANS. THE CHECK ENGINE DISAPPEARED AFTERWARDS, I HAVE HAD ISSUES WITH IT LUNGING WHEN LETTING FOOT OFF BRAKE DUE TO THE AUTO ON & OFF FEATURE AND JUST RECENTLY WAS DRIVING AND THE AIR BAD LIGHT, TRACTION LIGHT, 4 WHEEL DRIVE AND CHECK ENGINE LIGHT CAME ON I PULLED OVER DUE TO THIS AND WHEN PUTTING IN PARK FELT LIKE SOMEONE REAR ENDED ME IN WHICH THEY DIDNT, THE 4 WHEEL DRIVE LIGHT COMES ON WITH MESSAGE THAT FOUR WHEEL DRIVE HAS BEEN DISABLED CONTACT DEALER, THAT STARTED IT ALL THAT MORNING. THEN ALL THE OTHER LIGHTS ILLUMINATED AND BEEPING, I TOOK TO DEALER IN RICHMOND KY AND THEY BROUGHT OUT THE SCANNER AND SCANNED IT AND PRINTED OFF SEVERAL THINGS THAT WAS COMING UP THEN ADVISED ME THEY COULDN'T DO ANYTHING TO CHECK VEHICLE FOR 2 WEEKS I THEN CALLED LEXINGTON DEALER AND THEY SAID BRING IT IN, I HAD IT TOWED TO LEXINGTON DEALER, NOW THEY SAY THEY CANT GET IT TO DUPLICATE ANYTHING. WELL NOW THIS IS THE ISSUE I HAVE INTERMITTENT ELECTRICAL ISSUES THAT DEEMS THIS VEHICLE UNSAFE TO DRIVE BECAUSE IT IS CAN SHUT DOWN AS OTHERS HAS SAID OR CATCH FIRE OR ACCELERATE ON ITS OWN ETC. THERE IS DEFINITELY ISSUES WITH THIS VEHICLE THAT NO ONE CAN EXPLAIN. I HAVE ASK DEALERSHIP TO CONTACT JEEP MFG/CHRYSLER TO SEE ABOUT WHAT THEY SAY ITS VERY SCARY HAVING A VEHICLE THAT YOU CANT TRUST TO BE SAFE IN. ITS ALREADY HAD ME REAR END A CAR BY THE LUNGING AFTER YOU LET OFF BRAKE NOW THIS... I JUST FEEL UNSAFE IN MY NEW VEHICLE.... I PURCHASED THIS VEHICLE TO TO BE A SAFE ONE. AND ITS DEFINITELY NOT SAFE DUE TO BEING INTERMITTENT ELECTRICAL ISSUES. DEALERS DOESN'T HAVE A CLUE ABOUT THE ELECTRICAL MALFUNCTIONS OF THESE CARS.
I PREVIOUSLY FILED A COMPLAINT IN DECEMBER, 2015 REGARDING THE AUTOMATIC BRAKING SYSTEM APPLYING THE BRAKES FOR NO REASON. IN JANUARY, 2016, THE DEALERSHIP REPLACED THE BRAKING SYSTEM; HOWEVER, THE CAR HAS BRAKED AUTOMATICALLY ON TWO SEPARATE OCCASIONS SINCE THEY WERE REPLACED. THIRD TIME APRIL 1ST, 2016 WHILE BACKING INTO MY DRIVEWAY, NO VEHICLES OR OBJECTS AROUND. TOOK INTO DEALERSHIP, DEALERSHIP STATED NO PROBLEM FOUND AND THAT WAS NORMAL BRAKING (THIS IS NOT NORMAL BRAKING). FOURTH TIME ON AUGUST 29TH, 2016, AGAIN, WHILE BACKING INTO DRIVEWAY WITH NO VEHICLE OR OBJECTS AROUND. TAKING THE VEHICLE BACK INTO THE DEALERSHIP ON 8/30/16, THIS IS THE 4TH VISIT TO THE DEALERSHIP FOR THIS ISSUE.
CURRENTLY MY 2015 CHEROKEE TRAIL HAWK IS AT THE DEALERSHIP WITH AN UNKNOWN POWERTRAIN ISSUE, THE CHECK ENGINE LIGHT CAME ON THURSDAY. THE TRANSMISSION IN NOT SO FEW WORDS FEELS VERY GUMMY WITH NOT A LOT OF POWER IN BETWEEN GEARS. WHEN COMING TO A COMPLETE STOP AND THEN ACCELERATING THE TRANSMISSION WILL HESITATE AND NOT SHIFT OR HAVE ANY POWER! WHEN THERE IS ON COMING TRAFFIC IT IS VERY DANGEROUS AT TIMES. IT WILL LURCH FORWARD WHEN DOWNSHIFTNG AND COMING TO A STOP. THE TRANSMISSION WILL HAVE VERY HARD SHIFTS AT TIMES OR VERY SOFT SHIFTS. IT IS VERY DANGEROUS. *TR
2015 JEEP CHEROKEE WITH ACTIVE DRIVE II. WOBBLES WHEN FLAT TOWING UNDER CERTAIN CONDITIONS. APPARENTLY THERE IS A FIX FOR THIS THAT WAS SUPPOSED TO BE COMPLIMENTRY AS IT IS A SAFETY PROBLEM. FAC HAS NOT INFORMED THEIR DEALERS OF THIS. THEY WANT COST OF PART AND 4 HRS LABOR TO REPAIR. THE VEHICLE I BOUGHT SAYS PLACE TRANSFER CASE IN NUETRAL AND TRAMSMISSION IN PARK AND TOW.THE VEHICLE I GOT REQUIRES AN ACCESSOREE KIT TO FIX THE PROBLEM. FCA SHOULD BE PAYING FOR THIS
THE 9 SPEED TRANSMISSION IS UNRELIABLE AND DANGEROUS. THE TRANSMISSION DOES NOT ENGAGE WHEN STARTING FROM A STOP. THE ENGINE REVS AND THEN SEVERAL SECONDS LATER THE TRANSMISSION ENGAGES AND LURCHES FORWARD. THE DELAY PUTS YOU AT RISK AS YOU ENTER TRAFFIC. ADDITIONALLY, THE TRANSMISSION WILL SUDDENLY SHIFT WHEN YOU ARE COASTING AND ACCELERATE 10-15 MILES PER HOUR FASTER. I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES TO REPAIR THIS AND NOTHING CHANGES. FLASHING THE SOFTWARE DOES NOTHING. I HAVE FILED A LEMON LAW CLAIM WITH THE STATE OF CA AND HAVE AN ARBITRATION MEETING SCHEDULED IN SEPTEMBER.
THE CAR HAS TRANSMISSION ISSUES. WHILE DRIVING THE CAR DOWN A CITY ROAD IT SOMEHOW SHIFTED ITSELF INTO NEUTRAL PROMPTING ME TO PLACE THE VEHICLE IN PARK BEFORE SELECTING DRIVE AGAIN.. I HAVE ALSO HAD MAJOR ISSUES WHILE TRYING TO MERGE ON THE HIGHWAY, IN WHICH THE VEHICLE WOULD NOT SHIFT PAST FIRST GEAR, CAUSING THE CAR TO GET UP TO 6K RPM ON THE ENGINE BEFORE HAVING TO COMPLETELY LET OFF THE GAS AND WAIT FOR MY SPEED TO GET BELOW 15 MILES AND HOUR TO REACCELERATE IN ORDER TO GET THE CAR TO SHIFT INTO SECOND GEAR. TRAFFIC WAS GOING 70MPH AND I COULD NOT GET THE VEHICLE TO ACCURATE TO GET UP TO SPEED DUE TO THE TRANSMISSION ISSUE.. I HAVE ON 3 DIFFERENT OCCASIONS TAKEN THE VEHICLE TO THE DEALERSHIP WITH COMPLAINTS ABOUT THE TRANSMISSION AND THEY STATE THEY ARE UNABLE TO DUPLICATE THE ISSUE, AND NO CODES HAVE BEEN CALLED OUT SHOWING THE ISSUE (PER THE DEALERSHIP) HOWEVER THE CAR ITSELF HAS TOLD ME I NEEDED TO SHIFT INTO PARK WHILE DRIVING. I HAVE BEEN LIED TO BY THE DEALERSHIP STATING THEY HAVE DRIVEN THE VEHICLE AND WERE UNABLE TO DUPLICATE THE ISSUE HOWEVER THE MILEAGE IN AND OUT WHICH ARE LISTED ON THEIR PAPERWORK ARE THE EXACT SAME NUMBER.. FRUSTRATED THAT THIS TRANSMISSION ISSUE IS COMPLETELY UNCHANGED SINCE I BOUGHT THE CAR LESS THAN 1 YEAR AGO, JEEP REFUSES TO ASSIST WITH ANYTHING MORE THAN A SOFTWARE UPDATES, AND I AM DIRECTLY PLACING MYSELF AND MY CHILDREN IN HARMS WAY AND RISK OF AN ACCIDENT EVERYTIME I GET BEHIND THE WHEEL, AS IT IS UNPREDICTABILITY OF IF THE VEHICLE WILL SHIFT CORRECTLY OR PLACE ME IN A DANGEROUS SITUATION
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT TURNED THE IGNITION KEY TO START THE VEHICLE, IT FAILED TO START AND THE EMERGENCY BRAKE STIFFENED. THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS AND MADE A LOUD NOISE. AN ERROR MESSAGE DISPLAYED ON THE INSTRUMENT PANEL THAT READ, "PLACE THE VEHICLE IN PARK AND THEN SELECT DESIRED GEAR", "SERVICE PARK BRAKE", "SERVICE TRANSMISSION". WHILE DRIVING APPROXIMATELY 15 TO 20 MPH, THE GEAR SUDDENLY SHIFTED INTO NEUTRAL BY ITSELF AND WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE NOISE SOUNDED AND FELT LIKE THE TRANSMISSION WAS GOING TO FALL OUT OF THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT EIGHT MODULES NEEDED TO BE UPDATED. THE EIGHT MODULES WERE UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
THE 9 SPEED ZF TRANSMISSION IS DOWNRIGHT DANGEROUS! OFTEN IT WILL NOT SHIFT PROPERLY WHEN ACCELERATING. THIS HAS LED TO SEVERAL INSTANCES WHERE AN ACCIDENT ALMOST OCCURRED. ALSO HAS VERY HARD SHIFTS AND ONCE THERE WAS NO DOWNSHIFT AND THE VEHICLE SLOWED WHEN IT SHOULD HAVE BEEN ACCELERATING.
9 SPEED TRANSMISSION IS UNRELIABLE AND VERY ROUGH TO DRIVE. WON'T SHIFT UP WHEN IT NEEDS TO, ON OCCASIONS SLAMS INTO GEAR ESPECIALLY FROM 3RD TO 4TH JERKING THE VEHICLE WHEN IT DOES AND DOWNSHIFTS ROUGHLY. THE SOFTWARE HAS BEEN UPDATED TWICE BUT PROBLEMS REMAIN. DEALERSHIPS SAY THAT THERE IS NOTHING MORE THAT CAN BE DONE. THIS HAS BEEN ONGOING OVER THE LIFE OF THE VEHICLE.
WHILE DRIVING ON A MAIN BLVD THE JEEP SUDDENLY LOCKED UP MUCH LIKE THE E-BRAKE BEING APPLED, LOTS OF WEIRD NOISES. DASH LIT UP WITH CHECK TRANSMISSION, BRAKES, AND ENGINE WARNINGS. ALMOST CAUSED A MAJOR ACCIDENT. TURNED CAR OFF, LET IT RESET AND WAS ABLE TO CONTINUE. HAPPENED AGAIN THREE DAYS LATER. HAD JEEP TOWED TO DEALER. THIS CAR IS A DEATH TRAP. WORKING ON A RESOLUTION WITH DEALER.
AT LOW SPEEDS, TYPICALLY TAKING OFF FROM A RED LIGHT, THE TRANSMISSION WOBBLES (SEEMINGLY IN SECOND OR THIRD GEAR.) THE TRANSMISSION LAGS HORRIBLY, SOMETIMES CAUSING UNSAFE SITUATIONS WHERE ACCELERATION IS A NECESSITY. YOU CAN'T PREDICT THE ACCELERATION IN THIS VEICHLE. THERE IS AN RPM SPIKE WHEN DOWNSHIFTING CAUSING THE CAR TO ACCELERATE UP TO 15 KMH (EVEN ON CRUISE CONTROL) THE TRANSMISSION "CLUNKED" AS IT WAS DOWNSHIFTING GOING UPHILL ACCELERATING. EXPERIENCING ROUGH IDLE UPON 1ST START, AND IF IN DRIVE OR REVERSE, IF YOUR FOOT IS NOT FIRMLY PLANTED ON THE BRAKE, THE CAR WILL LUNGE FORWARD (OR BACKWARD DEPENDING ON IF IN D OR R.) RESPECTIVELY WITH THE RPM. WITH THIS MANY COMPLAINTS, YOU CAN'T IGNORE THIS IS AN ISSUE WHICH NEEDS TO BE DEALT WITH.
THE TRANSMISSION IS NEVER IN THE CORRECT GEAR. WHEN SLOWING DOWN AND THEN ACCELERATING (LIKE WHEN TURNING LEFT), THE TRANSMISSION IS STILL IN GEAR 6 OR 7. IT SHOULD BE IN 2 OR 3 SO THAT THE VEHICLE CAN ACCELERATE. JUDGING WHEN IT IS SAFE TO MAKE A TURN IS IMPOSSIBLE.THIS FRUSTRATES ME AND PEOPLE BEHIND ME. IT IS A ALSO A SAFETY ISSUE. ALSO, WHEN I AM ACCELERATING FROM BEING COMPLETELY STOPPED, THE VEHICLE IS RARELY IN GEAR. AFTER PRESSING ON THE GAS FOR A WHILE, IT FINALLY DECIDES TO SHIFT OUT OF NEUTRAL AND YOU EITHER GO SUPER SLOW BECAUSE YOU ARE IN A HIGH GEAR, OR SQUEAL TIRES. ALSO A SAFETY ISSUE. I HAVE TAKEN IT IN TWICE. JEEP ACKNOWLEDGES WHAT IT DOES, BUT WILL NOT FIX THE PROBLEM. THEY SAY THAT IT MAY NOT BE FUNCTIONING LIKE I WANT IT TO, BUT IT IS FUNCTIONING BY JEEP DESIGN. NINE SPEED TRANNY FOR A 3.2L V6. IT DOESN'T WORK. IT IS COMPLETELY DANGEROUS AND RIDICULOUS.
I HAD TO HAD MY TRANSMISSION REPLACED AT 8000 MILES, AFTER A SHORT PERIOD OF THE CAR SHIFTING HARD AND SLIPPING (LESS THAN 2 DAYS). THEY TRIED TO REPLACE NUMEROUS PARTS THAT DID NOT FIX THE ISSUE. AT 52000 MILES I BEGAN HAVING HARD SHIFTING ISSUES AGAIN. THE NEXT DAY I GOT A SERVICE STOP/START TECHNOLOGY WARNING LIGHT. THE NEXT DAY THE LIGHT CAME ON AGAIN AND HAD ROUGH IDOL, SERVICE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER (KEY CHRYSLER, XENIA, OH) THEY REPLACE AN IGNITION SWITCH YET STILL CAN'T FIGURE OUT THE PROBLEM. THE SHIFTING ISSUES OCCUR MOSTLY DURING TWO SCENARIOS, ACCELERATING UPHILL, THE TRANSMISSION WOULD SLIP AND THEN SHIFT HARD. SECOND WOULD BE IF YOU HAVE TO DECELERATE (SLOWING DOWN FOR RED LIGHT), THEN HAVE TO ACCELERATE WITHOUT STOPPING (RED LIGHT TURNS GREEN) THE CAR WOULD HARD SHIFT. THIS WAS THE SAME ISSUES THAT PRECEDED TAKING THE CAR TO THE DEALER FOR SERVICE AND CAR NOT WORKING PROPERLY. THE FIRST INCIDENT CAUSED THE CAR TO GO INTO "SAFE MODE" WHICH NEARLY LEAD TO ME BE INVOLVED IN AN ACCIDENT AS I WAS CROSSING AN INETERSECTION AND WAS UNABLE TO DRIVE MORE THAN 10-15 MPH, CREATING A VERY UNSAFE SITUATION. I PUT THE APPROXIMATE DATE (AS BEST AS I CAN REMEMBER) OF THE FIRST SITUATION BELOW. THE SECOND OCCURRED ON 8/7/16 WITH AROUND 52000 MILES ON CAR
WE OWN THE 2015 JEEP CHEROKEE SPORT THAT SELF ACCELERATES WITH GREAT FORCE AND ALSO HAS HORRIBLE LAGGING ISSUES TAKING OFF FROM A STOP. THE LACK OF ACCELERATION WHICH HAPPENS RANDOMLY IS VERY SCARY! I HAVE TAKEN MY JEEP IN SEVERAL TIMES WHICH IN MOST CASES IT IS RARELY DRIVEN AND GIVEN BACK TO ME WITH BARELY ANY MILES DRIVEN ON IT TO HAVE THE PROBLEMS PRESENT THEMSELVES. OUR JEEP HAS BEEN IN FOR WEEKS AT A TIME. STARTED LEMON LAW BUT BECAUSE THE JEEP DEALERSHIP HASN'T RECREATED THE PROBLEM (DUE TO CAR SITTING PARKED IN THEIR PARKING LOT), JEEP WILL NOT ACKNOWLEDGE THE VERY FRIGHTENING PROBLEMS. THESE ALARMING ISSUES HAVE NOT BEEN RESOLVED EVEN WITH EXTENDED AMOUNTS OF TIME AT DEALERSHIP IN SERVICE DEPARTMENT (5 DAYS, 10 DAYS, ETC). VERY SCARY!!!
FIRST OCCURRING IN THE FALL OF 2015, THE POWER LIFT GATE FAILED TO LATCH. IT WOULD NO LONGER RESPOND TO ATTEMPTS TO OPEN IT ELECTRONICALLY, AND INSTEAD REMAINED UNLATCHED. ANY PRESSURE PLACED AGAINST THE LIFT GATE FROM THE INSIDE RAISED THE LIFT GATE. WE HAD IT SERVICED, THE PROBLEM SEEMED TO BE FIXED, BUT AS OF 6 AUGUST 2016 WE ARE EXPERIENCING THE SAME PROBLEM AGAIN. THIS PROBLEM IS UNIQUE AND UNRELATED TO THE RECALL ISSUED IN DECEMBER OF 2015. WITH THREE DOGS THAT RIDE IN OUR VEHICLE WITH US, WE ABSOLUTELY CANNOT DRIVE WITH A LIFT GATE THAT DOESN'T CLOSE. ADDITIONALLY, THE ENGINE LAGS DANGEROUSLY BEHIND ACCELERATION SOMETIMES, LIKE WHEN DRIVING THROUGH AN INTERSECTION. IT WILL START TO ACCELERATE, THEN THE TRANSMISSION SEEMS TO DISENGAGE, AND THE VEHICLE LOSES POWER COMPLETELY FOR A FEW SECONDS BEFORE THE POWERTRAIN ENGAGES AGAIN. WE'VE ALREADY ALMOST BEEN IN TWO ACCIDENTS BECAUSE OF THIS PROBLEM.
I HAVE A 2015 CHEROKEE TRAILHAWK 3.6L V6 LOVE IT EXCEPT FOR THE ISSUES. THIS IS MY VERY FIRST AND VERY LAST FCA JEEP PRODUCT I WILL OWN UNLESS THIS VEHICLE SOMEHOW BECOMES RELIABLE. AT 3,860 MILES WHILE DRIVING MY POWER WINDOWS FAILED IT WILL NOT GO UP OR DOWN AND MY BLIND SPOT MONITOR WHICH I PAID EXTRA FOR AND DEPEND ON FOR ADDED SAFETY FAILED AT THE SAME TIME. I WAS HEADING TO WORK AND MY WINDOWS WILL NOT OPERATE AND IS STUCK IN THE DOWN POSITION IN A PARKING LOT FOR 8 HOURS HOPING NO ONE WOULD TRY TO BREAK IN MY CAR. NOW MY VEHICLE IS AT 13,600 MILE AND I'M STARTING TO EXPERIENCE ALL THE OTHER OWNERS TRANSMISSION FAILURE ISSUES, BUT MINE HAVEN'T HAPPEN ENOUGH FOR THE DEALER TO ATTEMPT TO FIX IT. WHILE DRIVING, THE TRANSMISSION WILL GET STUCK IN A LOW GEAR AND WILL NOT CHANGE EVEN AFTER HEAVY ACCELERATION AND THEN AFTER ABOUT 6 SECONDS IT WILL SUDDENLY CHANGE AND LUNGE FORWARD. OTHER TIMES THE TRANSMISSION WILL GET STUCK IN A HIGH GEAR AND WHEN I TRY TO ACCELERATE IT WILL NOT DROP A GEAR TO ACCELERATE AND MY WIFE AVOID HIGHWAYS BECAUSE SHE IS AFRAID THE VEHICLE WILL STALL ON AN ENTRANCE RAMP WHILE MERGING. ANOTHER ISSUE IS WHEN REVERSING FROM A COLD START AND THEN PUTTING THE VEHICLE IN DRIVE THE VEHICLE SEEMS TO GET STUCK IN EITHER NEUTRAL OR REVERSE BECAUSE IT WILL NOT GO FORWARD UNTIL I REALLY PUNCH THE ACCELERATOR AND THEN IT WILL LUNG FORWARD. MY LAST COMPLAINT ABOUT THIS VEHICLE IS MINOR BUT STILL AND ISSUE. THE POWER LIFT GATE WILL SOMETIMES GET STUCK AND NOT OPEN UNTIL I TRY IT A FEW TIMES.
MY 2015 JEEP CHEROKEE LATITUDE SHUTTERS/SHIMMYS UPON TAKE OFF, HESITATES UPON TAKE OFF, SOMETIMES REQUIRING EXCESSIVE THROTTLE INPUT TO GET GOING... AT 20,000 MILES THE SHIFTS FROM 2ND TO 3RD GEAR HAVE STARTED TO BE EXTREMELY ROUGH AT TIMES, ESPECIALLY WHEN RELEASING PRESSURE ON THE THROTTLE AT AROUND 30-35 MILES PER HOUR, LUNGING AND JERKING SO HARD THAT PASSENGERS GASP AND ASK QUESTIONS LIKE "WHAT THE $#@% WAS THAT!?"... AND WHILE DRIVING DOWN SIGNIFICANT INCLINES THE VEHICLE WILL ACCELERATE WHEN YOU RELEASE THE THROTTLE, SOMETIMES REQUIRING A MANUAL DOWNSHIFT TO REGAIN CONTROL OF THE VEHICLE
2015 JEEP CHEROKEE SPORT - 12K MILES - CAR ACCELERATES AFTER TAKING FOOT OFF OF GAS PEDAL. CONTACTED DEALERSHIP - SERVICE MANAGER AND WAS TOLD THAT THIS IS A KNOWN "CHARACTERISTIC" OF THIS VEHICLE. WHAT? YOU MEAN A PROBLEM !!! DEALERSHIP WILL NOT DO ANYTHING. I CONTACTED CHRYSLER AND OPENED A CASE RECORD WITH THEM. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE ADDRESS.
TRANSMISSION SHIFTING AND RELIABILITY. WE HAVE THE TRAILHAWK VERSION OF THE CHEROKEE. WE ARE HAVING ISSUES OF A CLANK/BANG OCCASIONALLY ABOUT 40-42MPH; IT CAN BE FELT IN THE FLOORBOARD. SOMETIMES WE WILL GET THIS IN REVERSE WHEN WE START TO MOVE. THE BIGGEST COMPLAINT IS WHEN TRYING TO LEAVE A LIGHT OR INTERSECTION AND STEP ON THE GAS NOTHING HAPPENS OR IT SLOWING STARTS TO SPEED UP OR IT TAKES OFF LIKE A JACKRABBIT. IT IS NOT CONSISTENT. WHEN LEAVING AN INTERSECTION WE ARE NOT CONFIDENT IN WHAT TYPE OF REACTION WE ARE GOING TO GET. WILL IT MOVE OR MAYBE DECIDE TO MOVE EVENTUALLY. ALSO, NORMAL ACCELERATION SEEMS SPONGY OR BOUNCY. IT IS LIKE PRESSING GAS PEDAL DOWN (SLIGHTLY) THEN LETTING OFF; ON OFF, ON OFF, ON OFF. IT HAPPENS QUICKLY UNTIL WE REACH 20 PLUS MPH. IF WE SELECT THE SPORT MODE, I HAVE NOT NOTICED THE SPONGY FEELING ON ACCELERATION. I THINK THAT KNOWING HOW YOUR CAR IS GOING/SUPPOSED TO RESPOND WHEN APPLYING THE BRAKE OR PRESSING THE ACCELERATOR PEDAL IS IMPORTANT THE SAFETY AND CONFIDENCE IN DRIVING ONE'S VEHICLE. MY WIFE HAS ALSO EXPERIENCED THE PARKING BRAKE REAPPLYING WHEN SHE IS BACKING OUT OF A PARKING SPOT AT HER WORK. THE PARKING LOT IS ON A SLOPE. SHE BACKS UP AND WHEN SHE TRIES TO GO FORWARD IT DOESN'T WANT TO MOVE. THEN SHE LOOKS AND THE PARKING BRAKE IS BACK ON. SHE HAS TO TURN IT OFF AGAIN TO MOVE. WE ALSO HAVE BEEN HAVING ISSUES WITH THE REAR HATCH. THE DEALERSHIP HAS DONE THE RECALL FOR THE ELECTRIC LIFT MECHANISM. WE HAVE ISSUES WHEN IT WON'T OPEN ELECTRICALLY AND ISSUES WITH IT NOT LATCHING. THERE WAS NOTHING IN THE CARGO AREA TO INTERFERE WITH THE HATCH OPERATION. WE HAVE ADDRESSED THESE ISSUES ESPECIALLY WITH THE TRANSMISSION SEVERAL TIMES WITH THE JEEP DEALERSHIP AND HAVE LEFT MESSAGES WITH NO RESPONSE TO THE MESSAGES. WE CURRENTLY HAVE 20600 MILES ON THE 2015 CHEROKEE.
JEEP SHIFTS ROUGH WITH A BANG WHEN GOING BETWEEN 25 AND 35 MPH. DEALER UPDATED SOFTWARE BUT IT DID NOT FIX THE PROBLEM. IT HAPPENS RANDOMLY, USUALLY ABOUT ONCE EVERY 30 MILES.
DRIVING ON THE HIGHWAY AT APPROX. 70 MPH WHEN JEEP DEVELOPED SEVERE HESITATION AND JERKING MOTION. EVASIVE ACTION TAKEN TO AVOID AN ACCIDENT TO PULL OFF TO EXIT THE HIGHWAY. LIGHT INDICATOR ON DASH BOARD. TURNED VEHICLE OFF THEN RESTARTED. LIGHT REMAINED ON DASH (NOT FLASHING), HOWEVER, PROCEEDED TO SEE IF CAR IS DRIVEABLE. TWO MORE OCCURRENCES OF SAME SYMPTOM. AGAIN, PULLED OVER AND DID SAME STOP/START AND THEN PROCEEDED. MANAGED TO GET HOME. IMMEDIATELY CONTACTED DEALERSHIP WHERE CAR WAS PURCHASED NEW. CURRENTLY HAS 12K ON VEHICLE. FOLLOWING DAY TOOK CAR IN FOR INSPECTION AND PROBLEM DETERMINATION. WAS INFORMED THAT (5) SOFTWARE FLASHES WOULD BE UPDATED ON VEHICLE, ONE OF WHICH WAS A TRANSMISSION CONTROL MODULE (TCM) FLASH. DROVE CAR HOME SAME DAY. I WILL NEED SOME TIME DRIVING JEEP TO SEE IF THESE SOFTWARE FLASHES HAS FIXED THE PROBLEM. AFTER A FEW HOURS I DECIDED TO GET ON THE INTERNET TO INVESTIGATE IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM. TO MY SURPRISE, IT IS CLEARLY A PROBLEM WITH OTHERS. QUESTION? WHY WAS I NOT INFORMED OF THIS PROBLEM BY DEALERSHIP OR ANY OTHER NOTIFICATIONS OF RECALL, ETC. REALLY, THIS IS HOW IT WORKS, YOU HAVE TO WAIT UNTIL THERE IS A FATALITY TO DO SOMETHING. I AM VERY DISAPPOINTED WITH CHRYSLER. HISTORY: I HAVE OWNED 1998 JEEP WRANGLER, 2001 DODGE DAKOTA, 2005 DODGE MAGNUM, NOW 2015 JEEP CHEROKEE AND THE LIST GOES ON FOR OTHER MEMBERS OF THE FAMILY. COME ON CHRYSLER YOU CAN DO BETTER THAN THIS. THERE IS A PROBLEM RELATED TO THESE (9 GEAR) TRANSMISSIONS THAT NEED TO BE FIXED. DON'T WAIT TO RECALL THESE VEHICLES. IF TRANSMISSION IS THE CULPRIT, THEN REPLACE THESE TRANSMISSIONS. DRIVING HABITS REQUIRE FREQUENT TRAVEL THROUGH ATLANTA, GA TRAFFIC. UNDER NORMAL DRIVING CONDITIONS YOU ARE TAKING A RISK DRIVING THROUGH ATLANTA LET ALONE WITH KNOW VEHICLE PROBLEMS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR IN THE VEHICLE. THE CONTACT PULLED OFF THE HIGHWAY AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. AFTER EXITING THE VEHICLE, FLAMES SPEWED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 30,000.
DRIVING ALONG ON A RURAL ROAD, NO TRAFFIC AROUND ME. COMING DOWN A HILL AND OUT OF A CURVE, HIT A SLIGHT BUMP IN THE ROAD WHEN SUNROOF GLASS EXPLODED, SOUNDING LIKE A SHOT GUN GOING OFF INSIDE THE CAR. GLASS CAME DOWN ALLL OVER THE PASSENGER COMPARTMENT. SUNROOF IS VISIBLY PUSHED UP AND OUT OF THE ROOF WITH NO IMPACTS FROM EXTERIOR. DEALER IS TELLING ME THIS IS NOT COVERED UNDER THE FACTORY WARRANTY DESPITE THE FACT THAT THERE WAS NO EXTERNAL FORCE WHICH CAUSED THE DAMAGE. THEY SAY THAT PRESSURE CAN BUILD UP INSIDE THE CAR WHEN THE A/C IS RUNNING AND THIS CAN SOMETIMES HAPPEN, WHICH SEEMS INDICATIVE OF A KNOWN ISSUE. I LOOKED ALL THROUGH THE OWNER'S MANUAL AND FIND NO REFERENCE TO THE POSSIBILITY THIS COULD OCCUR WITH NORMAL USE OF THE A/C.
CPSC: CHRYSLER: CONSUMER STATED JEEP CHEROKEES BASED ON YEARS 2014-2016 CAN DEVELOP A WOBBLE IN THE FRONT END WHEN BEING TOWED BEHIND A MOTOR HOME. THE WOBBLE IS SEVERE ENOUGH TO CAUSE THE CONSUMER TO LOOSE CONTROL. *SS THE CONSUMER STATED THE STEERING, WAS POORLY DESIGNED. *JB
TRANSMISSION HESITATES SOMETIMES WHEN TAKING OFF FROM STOP, TRANSMISSION DOES NOT WANT TO GO INTO GEAR UNTIL YOU COME TO A COMPLETE STOP, WHEN ACCELERATING TO 35 MPH THERE IS A HARD SHIFT INTO THE GEAR FOR THAT SPEED, THE CAR WHEN ACCELERATING DOES NOT WANT TO ACCELERATE AND HAVE ALMOST BEEN HIT FROM THE SIDE SEVERAL TIMES, I HAVE HAD CAR BACK TO DEALERSHIP TO INSPECT AT LEAST 4 TIMES. 2 TIMES THEY HAVE UPDATED SOFTWARE FOR TRANSMISSION, BUT ONLY HAVE SEEN MINOR IMPROVEMENTS. STILL HAVING ALL THE SAME ISSUES AS BEFORE.
WHILE JEEP IS BEING FLAT TOWED BEHIND MOTORHOME ON DOWN SLOPE & CURVE OF INTERSTATE FRONT WHEELS START SEVERE WOBBLE FORCING RIG TO BE STOPPED BEFORE ANY FORWARD MOTION CAN BE RESUMED. DANGEROUS SAFETY ISSUE AS OTHER VEHICLES BEHIND OR BESIDE MY APPROXIMATELY 60FT LONG COMBO HAVE TO BRAKE SUDDENLY TO AVOID CONTACT. SIMILAR INSTANCES REPORTED NHTSA #10881635, 10872379, 10760794. WOULD MOLAR FLAT TOWING WIRING KIT CORRECT THIS PROBLEM? WHAT IS THE PART # FOR THE WIRING KIT?
I WAS ATTEMPTING TO MAKE A LEFT TURN ON A BUSY CITY ROAD WHEN THE CAR SUDDENLY STOPPED DEAD WITHOUT ANY WARNING SIGNS. AN ONCOMING TRACTOR TRAILER HAD TO SWERVE OUT OF THE WAY TO AVOID KILLING ME. THE AAA TOW TRUCK DRIVER COMMENTED THAT IT WAS THE TRANSMISSION THAT FAILED AND IT HAD SET OFF THE EMERGENCY BRAKE. HE NOTED THAT HE HAD RESPONDED TO THE EXACT SAME SCENARIO WITH A JEEP CHEROKEE THE WEEK BEFORE. THE CAR HAS NOW BEEN AT THE DEALER FOR 21 DAYS WITHOUT ANY GOOD RESULTS IN SIGHT. THEY HAVE ALREADY REPLACED THE NEW TRANSMISSION WHICH THEY INSTALLED ADMITTING THAT THE NEW TRANSMISSION IS FAULTY. I AM AWARE OF A CLASS ACTION SUIT FOR THIS SAME PROBLEM IN THEIR 2014 MODELS AND THERE WILL UNDOUBTEDLY BE ONE, IF THERE ISN'T ALREADY, FOR THE 2015 AND 2016 MODELS. THEY ARE NOT ADMITTING THE PROBLEM AND WILL NOT ADMIT THE PROBLEM UNTIL THERE ARE SEVERAL FATALITIES. SINCE I DO NOT PLAN TO BE AMONG THEM, I WANT A REFUND, NOT ANOTHER PIECE OF JUNK.
TRANSMISSION PROBLEMS. TRANSMISSION WAS REPLACED WHEN I HAD 4,000 MILES ON THE CAR. I PURCHASED THE JEEP NEW ITS THE TRAIL HAWK ADDITION. NOW I HAVE 30,000 MILES ON IT AND THE TRANSMISSION IS JUST TERRIBLE (EVEN AFTER THE TRANSMISSION WAS REPLACED IT NEVER RAN RIGHT). IT BUCKS WHEN IT SHIFTS, IT DOESN'T DOWNSHIFT FAST ENOUGH. IF I AM STOPPING AT A RED LIGHT AND I HAVE NOT COME TO A COMPLETE STOP AND THE LIGHT TURNS GREEN AND I GO FROM THE BRAKE TO THE GAS IT HESITATES AND JERKS LIKE THE CAR WAS 30 YEARS OLD AND HAD 200,000+ MILES ON THE TRANSMISSION. I AM HALF SCARED TO DRIVE AT NIGHT ALONE. I'M CURRENTLY GOING THRU A DIVORCE AND DO NOT KNOW WHAT I WOULD DO IF THE CAR LEFT ME SIT IN AN UNFAMILIAR AREA. I PURCHASE NEW CARS SO I DO NOT HAVE TO WORRY ABOUT BREAKING DOWN AND I UNDERSTAND ANY CAR NEW OR OLD CAN BREAK DOWN BUT ITS LESS LIKELY A NEW CAR WILL THEN AN OLDER CAR. JEEP NEEDS TO FIX THIS PROBLEM.
ALTERNATOR JUST WENT OUT, KILLED BATTERY,AND THE RED LIGHT WENT ON ALL AT THE SAME TIME,, NO WARNING, AGAIN ,ALL HAPPEN AT SAME TIME,AND WHILE DRIVING HOME,IN MOTION.
WHEN STARTING OUT AND PRESSING LIGHTLY ON GAS PEDAL ENGINE CAUSES THE CAR TO ROCK SIDE TO SIDE. ANOTHER AND EVEN BIGGER PROBLEM OCCURS WHEN AT A STOP AND PREPARING TO ENTER FLOW OF TRAFFIC. WHILE LIGHTLY PRESSING GAS PEDAL THE CAR SLIGHTLY REVS BUT DOES NOT MOVE, THEN ACCELERATES EXCESSIVELY CAUSING THE TIRES TO SCREECH. THIS HAS CAUSED US TO NARROWLY MISS GETTING HIT BY ON COMING TRAFFIC. THEN BECAUSE OF THE EXCESSIVE ACCELERATION YOU HAVE VERY LITTLE TIME TO CORRECT YOUR STEERING. WE WERE NOT TOLD OF THIS ONGOING PROBLEM WITH THIS MODEL OF ENGINE WHEN WE PURCHASED THE CAR NEW. EVEN THOUGH THEY KNEW OF THE PROBLEM IN 2013. THAT IS DECEPTION. SO FAR WE HAVE HAD THE SOFTWARE FLASHED 2 TIMES AND WILL PURSUE LEGAL HELP WITH OHIO LEMON LAW IF PROBLEM IS NOT RESOLVED. THIS COULD CAUSE SERIOUS HARM OR DEATH IF NEGLECTED. AFRAID TO DRIVE AN UNSAFE VEHICLE.
I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR CHECK ENGINE LIGHT. I HAS BEEN ON FOR THE ENTIRE TIME I HAVE HAD IT. THEY HAVE SAID IT WAS INTAKE MANIFOLD BOLTS LOOSE AND SEVERAL PROGRAM UPDATES. THIS LAST TIME THEY SAID IT WAS THE FUEL CAUSING THE PROBLEM. I HAVE USED 5 DIFFERENT FUELS AND THE LIGHT STAYS ON. THERE HAS BEEN SEVERAL PROBLEMS WITH ENGINE SURGING WHEN I PUT IT IN REVERSE AND AT A STOP LIGHT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WHILE VEERING LEFT. THE DEALER DIAGNOSED THAT THE VEHICLE REQUIRED A COMPUTER UPDATE. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED. A WARNING MESSAGE APPEARED AND THE INSTRUMENT PANEL DIMMED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR/ REPLACE AUTOMATIC TAILGATE RECALL 15V-393. *SMD THE CONSUMER STATED THE TAILGATE STOPPED WORKING TWO MONTHS INTO OWNING THE VEHICLE. THE DEALER CLAIMED THEY COULD NOT FIND AN ISSUE, DESPITE THE FACT THE TAILGATE WOULD NOT LATCH, WHEN THE CONSUMER ARRIVED. A FEW WEEKS LATER, THE PROBLEM HAPPENED AGAIN AND IT SOON RESOLVED ITSELF WHEN THE HE RETURNED TO THE DEALER. *JB
WE PURCHASED OUR 2015 JEEP CHEROKEE NEW AND WITHIN A FEW MONTHS OF DRIVING THE JEEP WE STARTED TO NOTICE WHAT I WOULD CALL HORRIBLE LAG ISSUES. THE CAR WOULD DRIVE JERKY AND WHEN THE CAR WAS AT A STOP AND YOU APPLIED THE GAS TO GO, IT WOULD SEEM LIKE IT WASN'T GETTING THE GAS AND WILL HAVE A HARD TIME ACCELERATING. WE TOOK THE CAR IN AND THEY DETECTED THE PROBLEM AND SAID THEY DID A COMPUTER UPDATE. SHORTLY AFTER, THE JEEP STARTED A VERY SCARY SELF ACCELERATION WHERE THE CAR WOULD ACCELERATE ON ITS OWN AND TAKE OFF WITHOUT APPLYING GAS OR HAVING FOOT ON GAS PEDAL. THE JEEP WOULD LUNGE SO VIOLENTLY AND IT WAS HARD TO MAKE IT STOP AND TRIED TO LUNGE THRU THE BRAKING. I HAVE TAKEN THE CAR BACK IT SEVERAL TIMES AS BOTH OF THESE ISSUES HAPPEN AND MAKES IT VERY DANGEROUS TO DRIVE. MY DAUGHTER WAS ALMOST IN A HORRIBLE COLLISION WITH A LARGE TRUCK AND REAR ENDED BECAUSE THE CAR WAS LAGGING SO BAD MAKING A RIGHT HAND TURN FROM A RED LIGHT. THANKFULLY THE TRUCK WAS ABLE TO SWERVE AROUND US AND WE DIDN'T GET HIT. WE INITIATED THE LEMON LAW ON THIS JEEP AS IT IS TOO DANGEROUS TO DRIVE. THE JEEP HAS BEEN IN FOR SERVICING MANY TIMES AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. I HAVE GOOGLED THIS ONLINE AND FOUND OTHER JEEP OWNERS WITH EXACT FRIGHTENING CONCERNS. VERY UPSETTING AND DANGEROUS. I HAVE THE DOCUMENTATION FOR ALL THE TIMES THE CAR HAS BEEN TO SERVICE FOR THIS AND THEY UNDERSTAND THE PROBLEM AND SAID THEY HAVE OTHER JEEPS WITH SAME CONCERNS.
VEHICLE HAS JERKY, HARSH SHIFTS IN LOWER GEARS WENT ACCELERATING OR TURNING. IT HAS MADE THE TIRES CHURP A FEW TIMES SHIFTING INTO LOWER GEARS WHEN ACCELERATING OR TURNING. SOMETIMES HANGS OUT IN 2ND OR 3RD GEARS AND WILL NOT SHIFT FOR 4 TO 5 SECONDS. WHEN SHIFTING FROM PARK TO DRIVE, IT SOMETIMES TAKES 3 TO 4 SECONDS FOR DRIVE TO ENGAGE. WHEN AT CRUISING SPEED, IT RUNS AT 1000 TO 1200 RPM CAUSING IT TO VIBRATE AND SHAKE BECAUSE IT WON'T DOWNSHIFT WHEN I GIVE IT GAS. SOMETIMES WHEN STARTING THE VEHICLE I'LL SHIFT FROM PARK TO DRIVE AND IT WON'T ENGAGE AND TELL ME TO "SHIFT TO P THEN DESIRED GEAR". BEEN TO DEALER 2 SEPARATE TIMES FOR SOFTWARE UPDATES, 3RD TIME WAS TOLD THAT'S JUST HOW THE VEHICLE RUNS, 4TH TIME REPLACED THE VALVE BODY ON THE TRANSMISSION TWICE BECAUSE THE FIRST ONE DIDN'T WORK, 5TH TIME THEY REPLACED THE WHOLE TRANSMISSION, AND 6TH TIME WAS TOLD THAT IS JUST HOW THE VEHICLE RUNS AGAIN. NONE OF THIS "FIXES" HAVE DONE ANYTHING TO MAKE IT ANY BETTER. WITH ALL THESE ISSUES, THIS IS A VERY UNSAFE VEHICLE TO DRIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS VEHICLE IS THE CAUSE OF A ACCIDENT.
TRANS WANTS TO MAKE THE CARS SPEED UP WHEN TRYING TO SLOW DOWN. ALSO WHEN STEPPING ON GAS PEDAL THE JEEP HAS A LIFTING FEELING LIKE THE ENGINE MOUNTS ARE BROKEN. SOMETHING NOT RIGHT WITH ENGINE AND OR TRANS. THE DEALER TOLD NO PROBLEMS FOUND. BUT I NOW SEE SOME PEOPLE ARE COMING FORWARD TALK ABOUT SAME ISSUE I AM HAVING?
THE TRANSMISSION DOESN'T DOWNSHIFT PROPERLY. IF YOU DON'T STOP COMPLETELY, WHEN YOU TRY TO ACCELERATE, IT FEELS LIKE THE TRANSMISSION SLIPS THEN IS DOWNSHIFTS INTO FIRST. THEY JEEP THEN LURCHES FORWARD. IT CAN BE HARD TO CONTROL WHEN TURNING. THE DEALERSHIP TOLD ME THE IT'S FUNCTIONING AS DESIGNED.
JEEP IS UNSAFE TO DRIVE AND GETS WORSE AND WORSE. JUMPS AND SHIFTS ERRATICALLY, RPM'S SPIKE WHEN COMING TO STOP CAUSING VEHICLE TO JUMP AND LUNGE FORWARD, HAS ALMOST CAUSED SEVERAL ACCIDENTS ALREADY. STARTING TO SLOWLY MOVE FORWARD AFTER A ROLLING STOP FRONT TIRES BARKED AND SQUEALED AS VEHICLE WAS TAKEN OFF. FAMILY FEELS UNSAFE DRIVING THIS VEHICLE WITH 14,000 MILES AND HAS OCCURRED SINCE 1500. HAS HAPPENED AT LEAST 40 TIMES HOWEVER DATE BELOW ONLY ALLOWS ME TO CHOOSE ONE..
FCA ISSUED CUSTOMER SATISFACTION NOTIFICATION S13 - FLAT TOW ADDENDUM CARD IN APRIL 2016. THIS ADDENDUM CARD DOES NOT RESOLVE THE PROBLEM OF FLAT TOWING. I PURCHASED THE 2015 JEEP CHEROKEE SPECIFICALLY BECAUSE FCA INDICATED THE VEHICLE IS TOWABLE 4-WHEELS DOWN. THE ADDENDUM REFERS TO A "MOPAR FLAT TOW WIRING KIT" WHICH WAS NOT INSTALLED AS PART OF THIS NOTIFICATION. AS A RESULT, WHEN THE CAR IS TOWED (THUS, IN-MOTION BEHIND THE TOWING VEHICLE) 4-WHEELS DOWN THE FRONT OF THE CAR STEERING "WOBBLES" (SOMETIMES SEVERELY) BECAUSE THE WIRING KIT IS REQUIRED NOW. IT WAS NOT PART OF THE CAR THAT I PURCHASED AND I BELIEVE FCA SHOULD INSTALL THE WIRING KIT AT NO COST TO THE CONSUMER AS THIS IS A HAZARD TO BOTH THE OWNER AND ANY OTHER PERSON OR VEHICLE THAT MAY BE IN THE VICINITY WHEN SAID VEHICLE IS BEING TOWED. NOTE: WEBSITE SAYS MULTIPLE FILES ARE UPLOADABLE. WEBSITE DOES NOT WORK CORRECTLY AND ONLY ALLOWS 1 FILE TO BE UPLOADED! I HAVE ADDITIONAL FILES!
I HAVE BEEN CONSISTENTLY HAVING TRANSMISSION ISSUES WITH MY JEEP CHEROKEE 15' TO INCLUDE BUT NOT LIMITED TO: JUMPY, LURCHING AND ROUGH SHIFTING DURING ACCELERATION AND DECELERATION, INCONSISTENT ACCELERATION, GRINDING/CLICKING NOISES DURING AUTOMATIC SHIFTING AND DELAYED SHIFTING. THE ROUGH SHIFTING,LURCHING AND JUMPINESS IS NOTICEABLE ON CITY STREETS AND AT LOW SPEEDS IN MY PARKING GARAGE. THE DELAYED SHIFTING HAS HAPPENED ON CITY STREETS. THE INCONSISTENT ACCELERATION IS NOTICEABLE AT HIGHWAY SPEEDS ALONG WITH ERRATIC SHIFTING PATTERNS THAT ARE UNPREDICTABLE. THE SCARIEST THING ABOUT THIS TRANSMISSION IS ITS TENDENCY TO LURCH FORWARD WHEN I TRY TO PARK MY CAR, WHEN I AM STOPPED AT A RED LIGHT OR WHEN I START MY CAR AND HEAD OUT OF MY PARKING GARAGE.
LAST SUMMER, I WAS IN THE DEALERSHIP FOR THE SECOND TIME REGARDING WHAT SEEMS TO BE A TRANSMISSION PROBLEM. THE FIRST TIME WAS A COUPLE OF MONTHS PRIOR WHEN THE EMERGENCY LIGHTS CAME ON MY DASH REGARDING, ENGINE, TRANSMISSION, ETC' AFTER THREE ATTEMPTS, OF TURNING OFF/ON MY CAR, I WAS ABLE TO FINALLY PUT MY CAR INTO GEAR AND GO. I BROUGHT THE CAR IN AND THEY PERFORMED AN UPGRADE TO THE COMPUTER SYSTEM WHICH SEEMED TO FIX THE PROBLEM. THE SECOND TIME I EXPERIENCED ANY ISSUES WITH MY CAR WAS LAST WEEK WHEN I WAS DRIVING ON THE HIGHWAY GOING ABOUT 30 MPH WHEN I ACCELERATED TO PASS ANOTHER DRIVER AND MY CAR JUST REVVED'THERE WAS NO ACCELERATION WHEN I PRESSED ON THE GAS. AS YOU COULD IMAGINE, I WAS REALLY SHOCKED BY THIS. IN ADDITION TO THESE INCIDENTS, THE CAR WILL 'JUMP' INTO GEAR'.MORE OFTEN WHEN I PUT MY CAR IN REVERSE. I HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION ON THIS VEHICLE. STARTING WITH THE LIGHTS AND ALERTS COMING ON...WHILE IN PARK, PREVENTING ME TO START THE VEHICLE, ALL THE WAY UP TO DRIVING 70 MPH AND HAVING THE ALARMS GO OFF REGARDING CHECK TRANSMISSION ISSUES AND SERVICE TRANSMISSIONS. EACH TIME WHEN THE CAR WAS IN MOTION, I WOULD PULL OVER AND THE TRANSMISSION WOULD NOT ENGAGE, EVENTUALLY, WHEN I WOULD TURN OFF THE CAR AND RESTART IT, IT WOULD WORK WITHOUT A PROBLEM....UNTIL THE NEXT TIME. QUITE OFTEN, I WOULD ACCELERATE ONLY TO STAND STILL AND HEAR THE ENGINE REVVING. THESE RECURRING TRANSMISSION ISSUES ARE MAKING IT DIFFICULT FOR ME TO BE A DEVOTED JEEP CUSTOMER AS I NO LONGER FEEL SAFE IN THIS VEHICLE!
VEHICLE PARKED IN THE DRIVE WAY AFTER RETURNING FROM WORK.SHORTLY AFTER DISCOVERED THAT TAILGATE GLASS SHATTERED AND FALLING OFF THE VEHICLE. NO EVIDENCE OF GLASS BEING HIT OR CRACKED PRIOR TO THE INCIDENT.
2015 JEEP CHEROKEE TRANSMISSION FAILED TO PROVIDE FORWARD MOTION AFTER INITIAL ACCELERATION DURING LEFT HAND TURNS WITH ONCOMING TRAFFIC, RESULTING IN NEAR COLLISION ON MULTIPLE OCCASIONS (11). THE CONDITION PRESENTS ON ANY/ALL ROAD TYPES AND CONDITIONS WHEN TURNING LEFT AND OCCASIONALLY WHEN PROGRESSING STRAIGHT FROM A STOPPED POSITION. ONCOMING VEHICLES HAVE HAD TO STOP TO AVOID A HEAD ON COLLISION. DEALER HAS BEEN MADE AWARE OF DEFECT AND THE VEHICLE HAS BEEN IN FOR REPROGRAMMING ON TWO OCCASIONS WITHOUT PROPER REPAIR. CURRENT MILEAGE IS 22,147 MILES
CAR DOES NOT TAKE OFF WHEN GOING FROM REVERSE TO DRIVE. THE CAR STAYS STATIONARY FOR ABOUT 1-2 SECS EVENTHOUGH THE GAS PEDAL IS DEPRESSED. IT IS AS IF THE TRANSMISSION IS STUCK AND WILL NOT MOVE.
I PURCHASED MY JEEP AT GARDEN CITY JEEP ON 06/06/16 & THE VEHICLE TEST DROVE FINE (FOR THE 10 MINUTES I GOT TO DRIVE THE VEHICLE). UPON OWNING IT FOR A FEW DAYS I NOTICED THAT THERE WAS A WOBBLE IN THE FRONT END WHEN TRAVELING BETWEEN 0-20MPH SPECIFICALLY WHEN THE VEHICLE SHIFTED BETWEEN 1ST & 2ND GEAR WHEN GOING BOTH STRAIGHT OR MAKING A RIGHT TURN. I ALSO NOTICED VERY POOR TRANSMISSION SHIFTING PRIMARILY AT LOW SPEEDS, IN STOP & GO TRAFFIC, IN PARKING LOT (TRAVELING SLOW), WHEN REVERSING, & EVEN WHEN TRAVELING AT MODERATE SPEEDS (30-60MPH) WHEN THE VEHICLE WOULD SHIFT UP & DOWN BETWEEN 4TH, 5TH, & 6TH. THE TRANS WOULD JERK, TUG, & CLUNK INTO GEAR SOMETIMES MORE NOTICEABLE THEN OTHERS. I TOOK THE CAR TO THE DEALER & THE WOBBLE WAS FIXED. IN ADDITION THE DEALER FLASHED THE SOFTWARE ON MY TRANS & FOR THE FIRST DAY IT FELT CONSIDERABLY BETTER HOWEVER AFTER DRIVING IT FOR 2 WEEKS THE TRANS FELT VERY SLUGGISH AGAIN. THE CAR NOW JERKS BETWEEN 1ST, 2ND, & 3RD GEAR AGAIN PRIMARILY AT LOW SPEEDS OR DURING GENTLE ACCLERATION...IT ALSO SEEMS TO FEEL VERY SLUGGISH IN 4TH & 5TH GEAR WHEN THE CAR IS COASTING AROUND 30-55MPH...ANY ACCELERATION AFTER LETTING THE CAR COAST CAUSES THE TRANS TO JERK INTO GEAR. ALMOST 100% OF THE TIME NOW WHEN I AM WAITING AT A RED LIGHT, OR AM STOPPED ON THE ROAD FOR ANY REASON, & THEN NEED TO ACCELERATE UNLESS I ACCELERATE VERY AGGRESSIVELY THE CAR FEELS AS IF IT IS SHIFTING 3 TO 5 TIMES HOWEVER THE CAR IS ONLY IN 2ND OR 3RD GEAR. IT ALMOST SEEMS AS IF IT IS SHIFTING UP, UP, DOWN, UP ALL OVER THE COURSE OF 1-2 SECONDS. SOMETIMES THIS CAN BE VIOLENT ENOUGH TO JERK MY HEAD FORWARD & BACK. SEPARATELY, UPON DECELERATION THE RPMS WILL SPIKE 500-1000 RPMS WHEN LETTING IT COAST & DOWNSHIFT ON ITS OWN & THE CAR WILL ACTUALLY SPEED UP ON ITS OWN. SEPARATELY, WHEN ACCELERATING AFTER COASTING THE TRANS LAGS AND I RECEIVE NO POWER UNTIL 1-2 SECONDS EITHER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. IN ADDITION, THE 'PLACE THE VEHICLE IN PARK POSITION' WARNING MESSAGE DISPLAYED. THE VEHICLE WAS PLACED INTO THE PARK POSITION AND ANOTHER ERROR MESSAGE ILLUMINATED STATING 'PLACE THE VEHICLE IN THE DESIRED GEAR'. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
SINCE THE DATE OF DELIVERY - ON A DAILY BASIS, WHEN IN LOW GEARS, STOP AND GO CITY DRIVING, THE TRANSMISSION SLIPS, JUMPS, JERKS, AND WILL OFTEN BOG DOWN. ACCELERATION IS EXTREMELY JERKY WHEN TAKING OFF FROM A LIGHT OR TURNING A CORNER. THE VEHICLE HAS HAD AT LEAST THREE COMPUTER UPDATES TO RESOLVE THE ISSUE WITH ONLY EXTREMELY SLIGHT TO NO IMPROVEMENT. ON SEVERAL OCCASIONS I HAVE NOT BEEN ABLE TO MOVE THE VEHICLE SAFELY OUT OF THE WAY OF DANGER AS QUICKLY AND RELIABLY AS I SHOULD HAVE BEEN, ONLY NARROWLY AVOIDING AN ACCIDENT.
THE ROUGH SHIFTING IN LOW GEARS IS AN ANNOYANCE THE TRANS DISENGAGING IN AN ACCELERATED LEFT TURN WAS A NEAR MISS CRASH. IT'S HAPPENED TWICE NOW AND I'VE DETERMINED THE CONDITIONS UNDER WHICH IT HAPPENS. IN BOTH CASES THE CONDITIONS HAVE BEEN THE SAME. CONDITIONS: I LIVE IN A CITY WITH HEAVY TRAFFIC. TRAVEL ON A TWO LANE ROAD TO MY HOME AND IT IS AT A CRAWLING PACE. I HAVE TO TURN LEFT INTO SUB. THERE IS OPPOSING TRAFFIC & LIMITED OPENINGS TO TURN. YOU HAVE TO "HIT IT" TO MAKE YOUR LEFT TURN BETWEEN THE OPPOSING TRAFFIC CARS (NO STOP LIGHT). WHEN YOU HIT IT, THE ENGINE REVS IN THAT LOW GEAR AND YOU ARE NOW INTO THE OPPOSING LANE AND YOU HAVE SECONDS WHERE YOU SEEM LIKE YOU'RE JUST FLOATING (NO TRANSMISSION ENGAGED) THROUGH THAT LANE. THE OPPOSING CAR IS STILL COMING AT YOU. THE TRANS FINALLY JERKS AND ENGAGES AND YOU SQUEAL YOUR TIRES TO QUICKLY GET OUT OF THE WAY AND NOT GET HIT. IT'S CLOSE ENOUGH THAT THE OPPOSING CAR BEEPS IT'S HORN AT YOU. IT'S BAD, WHEN YOU DON'T TRUST YOUR VEHICLE (ONLY 1 YEAR OLD) TO ANOTHER PERSON. I WORRY FOR THEIR SAFETY! I'M DISSATISFIED WITH THE VEHICLE ONLY BECAUSE OF THE TRANSMISSION. IF I HAD MY WAY, I'D BE GIVING IT BACK TO THE DEALERSHIP.
THE 9 SPEED TRANSMISSION ON THE JEEP IS HORRIBLE. MY CAR JERKS, SLIPS AND STALLS WHEN YOU START IN FIRST GEAR. EVERY TIME I STOP AND BEGIN TO ACCELERATE THE CAR JERKS. IT IS HORRIBLE AND THERE IS NO FIX FOR IT.
ISSUES BEGAN IN DECEMBER, 2015 WITH INTERMITTENT HARD SHIFTING IN THE LOWER GEARS WHEN PULLING OUT. DEALER COULDN'T 'DUPLICATE' SAME. HARD SHIFTING HAS GONE FROM INTERMITTENT TO PRETTY MUCH ALL THE TIME WHEN PULLING OUT, BACKING UP AND ONLY IN THE LOWER GEARS. I HAVE HAD THE JEEP TO THE DEALERSHIP A TOTAL OF 5 TIMES, HAVE FILED A COMPLAINT WITH FIAT/CHRYSLER AND HAVE HAD NO LUCK/RESPONSE OTHER THAN THEY CAN'T GET MY CAR TO DUPLICATE WHAT I SAY IT IS DOING. ON MORE THAN ONE OCCASION IT HAS GOTTEN STUCK IN FIRST GEAR AND I HAVE HAD TO USE THE SLAP STICK TO GET IT OUT OF THE STUCK GEAR. SHIFTING IS ALMOST TO THE POINT OF GIVING ME WHIPLASH AND HAS GOTTEN WORSE.
TRANSMISSION HAS FAILED TWICE IN LESS THAN 100 MILES. WE ARE ON OUR THRID TRANSMISSION
SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV IS DANGEROUS, I BOUGHT THIS CAR AND PAID $38 THOUSAND AND HAVE 19K MILES ON IT . I EVEN TRIED TO TRADE IT IN WITH THE SAME DEALER AND WAS TOLD IT WAS ONLY WORTH 17K WHICH IS LESS THAN HALF WHAT I PAID FOR IT A YEAR AND A HALF AGO! HOW IS THIS EVEN LEGAL? WHY AM I MAKING CAR PAYMENTS FOR A SUV THAT CHRYSLER KNOWS IS DEFECTIVE AND ONE WHICH THEY HAVE NOT RESOLVED ISSUES ? HOW CAN CHRYSLER GET AWAY WITH THIS ? AND THIS IS THE AUTO MANUFACTURER THAT OUR GOVERNMENT FINANCIALLY BAILED OUT A FEW YEAR WITH OUR TAX DOLLARS? HOW WOULD CHRYSLER RESPOND IF WE ALL QUIT MAKING PAYMENTS ON OUR LOANS ? I HAVE BEEN RESEARCHING THOUSANDS OF OTHER COMPLAINTS, SAME JEEP, SAME YEAR, ETC. I AM BECOMING MORE AND MORE CONVINCED THAT CHRYSLER REALLY DOESN'T CARE. THEY GOT THEIR MONEY UPFRONT ! FURTHERMORE THEY SHOULD NOT BE ALLOWED TO CONTINUE TO BE IN BUSINESS WHILE THEIR PRODUCTS ARE KNOWN SAFETY HAZARDS TO THE CONSUMER.! CHUCK D MOUNT PLEASANT, SC
THE PROBLEM IS IN THE TRANSMISSION, WHEN SITTING AT A STOP LIGHT FOR INSTANT, YOU HAD BETTER KEEP YOUR FOOT ON THE BRAKE, IT WILL SOMETIMES TRY TO LURCH FORWARD, ALSO JUST SITTING AT A LIGHT YOU WILL HEAR A VERY LOUD CLUNK, LIKE IT JUST DOWN-SHIFTED, THESE TRANSMISSIONS ARE JUNK.
1. DELAY IN FINDING GEAR WHEN ACCELERATING ON A DOWNSLOPE CAUSE A SUDDEN BUCKING OF THE VEHICLE INTO FAR LANE OF TRAFFIC. 2. SUDDEN DOWNSHIFT ON HIGHWAY CAUSED RAPID DECELERATION IN HIGH SPEED TRAFFIC. 3. JERKY SHIFTING BETWEEN GEARS CONTINUOUSLY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACK WITHOUT WARNING AND WAS PINNED BETWEEN THE GARAGE DOOR AND REAR OF THE VEHICLE. THE CONTACT SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TOWED TO THE DEALER FOR INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.
WHEN TAKING OFF FROM A COMPLETE STOP THE JEEP HESITATES OR HAS NO POWER TO WHEELS FOR 5- 10 SECONDS AT A TIME. WHEN PULLING OUT INTO AN INTERSECTION WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE THE VEHICLE WILL NOT MOVE. THE ENGINE REVS UP BUT NO POWER TO THE WHEELS. AND ONCE IT DOES START TO MOVE IT TAKES OFF AND GIVES YOU WHIPLASH. WE HAVE ALSO EXPERIENCED OUR TRANSMISSION GETTING LOCKED INTO AN UNKNOWN GEAR AND NOT SHIFTING UP OR DOWN. BOTH OF THESE INSTANCES HAVE HAPPENED ON HIGHWAYS AND IN CITY DRIVING. OUR DEALER REPLACED A RELAY THE FIRST TIME OUR CK ENGINE LIGHT CAME ON. THE SECOND TIME THEY REPLACED A TCM AND FLASHED OUR COMPUTER AND INSTALLED 5 SOFTWARE UPGRADES. THE THIRD TIME OUR CK ENGINE LIGHT CAME ON WHICH WAS LAST WEEK, THEY ARE NOW REPLACING OUR TRANSMISSION. THERE IS OBVIOUS NO FIX FOR THIS TRANSMISSION ISSUE AND IT'S UNBELIEVABLE THAT JEEP WOULD ALLOW THIS WELL KNOWN SAFETY ISSUE TO CONTINUE. THIS TRANSMISSION IS GOING TO GET SOMEONE HURT OR KILLED. NO DOUBT IN MY MIND. WHEN YOU PULL OUT INTO AN INTERSECTION AND HIT THE ACCELERATOR AND NOTHING HAPPENS AND THERE'S A TRACTOR TRAILER HEADED STRAIGHT FOR YOU, I'D LIKE TO KNOW WHAT JEEP RECOMMENDS YOU DO?
THE TRANSMISSION HAS VERY ERRATIC BEHAVIOR. WHEN TRYING TO ACCELERATE QUICKLY, LIKE WHEN YOU ARE TRYING TO GET ONTO A BUSY ROAD FROM A SIDE STREET OR TRYING TO GET ONTO THE FREEWAY, THE ENGINE REVS VERY HIGH, LIKE THE TRANSMISSION IS OUT OF GEAR. AFTER A SECOND OR TWO YOU CAN FEEL A TROUBLING CLUNK AS IT FINDS A GEAR AND LUNGES FORWARD. I'VE ALMOST GOTTEN IN A FEW ACCIDENTS BECAUSE OF THIS. IT DOESN'T RESPOND TO ME PRESSING THE ACCELERATOR THEN IT VIOLENTLY SHIFTS INTO GEAR AND LUNGES FORWARD. I HAVE ALSO HAD THIS EXPERIENCE WHEN TRYING TO SHIFT INTO DRIVE AFTER REVERSING OUR OF MY DRIVEWAY. I'VE COMPLAINED TO THE DEALER A COUPLE OF TIMES. THEY HAVE SUPPOSEDLY UPDATED THE SOFTWARE, BUT I DO NOT FEEL A DIFFERENCE. THE DEALER LIKES TO CLAIM THAT IT'S A "FEATURE" OF THE ADAPTIVE TRANSMISSION TRYING TO ANTICIPATE WHAT I WANT IT TO DO. I'D RATHER IT JUST RESPOND TO WHAT I'M DOING.
ON 06/04/16, AT 12,600 MILES, THE JEEP FAILED COMPLETELY ON THE FREEWAY. WE WERE DRIVING 50 MPH IN HEAVY SOUTHERN CA TRAFFIC WHEN THE 'TRANSMISSION SERVICE REQUIRED' LIGHT AND THE RED CHECK ENGINE LIGHT FLASHED ON AND WE LOST ALL POWER. THIS HAPPENED INSTANTLY AND WITHOUT ANY WARNING. WE HAD TO THROW ON THE HAZARD LIGHTS AND DODGE ONCOMING TRAFFIC TO MOVE OVER 3 LANES TO EXIT THE FREEWAY AT LESS THAN 5 MPH. THIS WAS A TERRIFYING EXPERIENCE AND WE ARE LUCKY THE JEEP DID NOT CAUSE A MAJOR ACCIDENT! THE TUSTIN JEEP DEALERSHIP DID A SOFTWARE UPDATE AND SAID IT WAS FINE. FCA HAS REMAINED ADAMANT THAT THE PROBLEM IS NOT MECHANICAL, BUT SOFTWARE RELATED AND HAVE RELEASED 3 SOFTWARE PATCHES TO DATE BUT WE SEE NO IMPROVEMENT. ONE WEEK LATER ON 06/13/16 THE TRANSMISSION WAS STILL FUNCTIONING POORLY (HARD SHIFTS, UP SHIFTING AS YOU APPLY THE BREAK DOWNHILL, ETC.) AND THEN WE HAD ANOTHER PROBLEM. THE ALARM WENT OFF WITHOUT WARNING AND WOULD NOT SHUT OFF, EVEN WHEN THE JEEP'S ENGINE WAS TURNED ON. ONLY AFTER SEVERAL MINUTES AND PUSHING EVERY BUTTON ON THE KEY MULTIPLE TIMES DID IT FINALLY STOP. WE TOOK IT TO PLACENTIA JEEP AND THEY LOOKED INTO THE TRANSMISSION AND ALARM. AFTER HAVING OUR JEEP FOR A WEEK, THEY DID YET ANOTHER SOFTWARE UPDATE FOR THE TRANSMISSION AND DISCONNECTED THE GPS. THEY EXPLAINED THAT THE GPS THAT WAS INSTALLED AT THE DEALER AFTER THE FACT WAS INTERFERING WITH THE FACTORY INSTALLED ALARM, AND THAT CAUSED THE ALARM TO GO OFF AT RANDOM. THIS IS A BIG PROBLEM BECAUSE WE WERE CHARGED $1295 EXTRA FOR THAT FEATURE AND IT IS NOW DISCONNECTED. THE DEALER ALSO FOUND THAT THE BATTERY POWER WAS BELOW HALF, AND THEY FELT THAT THE RADIO WAS PULLING FROM THE BATTERY EVEN WHEN THE JEEP IS TURNED OFF. THEY FOUND NO RESOLUTION FOR THIS PROBLEM AND ASKED US TO RETURN AFTER A WEEK OR TWO TO REASSESS THE PROBLEMS.
THE TRANSMISSION SHIFTS BACK AND FORTH WILDLY AND GOES BACK AND FOURTH IN 2-3 GEAR VERY VIOLENTLY. THEY HAVE ATTEMPTED TO FIX THIS WITH COMPUTER UPDATES BUT IT KEEPS COMING BACK ABOUT EVERY 4-6 MONTHS AND WE HAVE TO GO BACK AND HAVE THEM RESET THE COMPUTER.
THE VEHICLES TRANSMISSION SHIFTS VERY ROUGH, ESPECIALLY AROUND 19 TO 23 MPH. WHEN SLOWLY ACCELERATING FROM A COMPLETE STOP ON A FLAT SURFACE THE VEHICLE HESITATES FOR A SECOND BEFORE MOVING THEN JERKS. WHEN THE VEHICLE IS ON AN INCLINE AT A COMPLETE STOP THIS HESITATION IS LONGER AND THE JERK GREATER WHEN ACCELERATING. ACCELERATING WHILE THE VEHICLE IS MOVING SLOWLY ABOUT 1-2 MPH CAUSES HESITATION AND A JERK. THE DEALERSHIP HAS UPDATED THE SOFTWARE ON 3 OR 4 OCCASIONS TRYING TO CORRECT THE PROBLEM. THE DEALERSHIP TELLS ME THIS IS THE NATURE OF THE TRANSMISSION AND THERE IS NOTHING MORE THEY CAN DO AT THIS TIME.
TAKATA RECALL, HAVING ISSUES WITH THE COMPUTER STATING THAT THE VEHICLE FOUR WHEEL DRIVE IS DISABLED AND OFF, THEN WAS SITTING AT TRAFFIC LIGHT ON 6/16/16 AND ITS LIKE THE VEHICLE CUT OFF ( TO SAVE ENERGY) AND THEN WHEN IT CUT BACK ON IT HAD ACCELERATED CAR TO MAKING ME HIT SOMEONE IN THE REAR END. UNSURE AS TO WHAT IS GOING ON BUT DEALER SHIP LAST DID OIL CHANGE AT 17,000 MILES AND IT CAME OUT WITH CHECK ENGINE ON AND THEY SAID NOTHING TO WORRY ABOUT AND CLEARED THE CODE OUT. THEN THE FOUR WHEEL DRIVE MESSAGE KEEPS COMING UP ( EVEN WHEN NOT IN FOUR WHEEL DRIVE HAVEN'T EVEN HIT THE BUTTON TO SWITCH IT OVER) ILLUMINATES ON MESSAGE CENTER. SEEMS LIKE CAR HAS ISSUES WITH SOMETHING COMPUTER OR ELECTRICAL BUT MOST OF ALL HOW SAFE IS THIS VEHICLE IF CAN REV UP AND ACCELERATE WITHOUT TOUCHING GAS PEDAL. HAVE MODERATE DAMAGE TO FRONT END OF CAR, TOW HOOK WAS PUSHED BACK INTO THE FRONT OF IT AND CANT OPEN HOOD HAVING ADJUSTER LOOK AT TODAY AND TAKE TO GARAGE UNSURE AS TO WHAT HAPPENED OR WHY BUT DOESN'T SEEM VERY SAFE AND IT HIT PRETTY HARD BUT AIRBAG ON DRIVER SIDE DIDN'T DEPLOY MAKES IT SCARY TO THINK WHAT IF IT DECIDES TO DEPLOY WHILE DRIVING NOW...
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER SHIFTING GEARS, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION, IT HAD TO BE SHIFTED INTO PARK, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WARNING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 08/08/16 *BF CONSUMER STATED IN MOST CASES IF THE CONSUMER RESTARTS TJE CAR 3-5 TIMES. IT WILL EVENTUALLY BEGIN TO MOVE. ONCE THIS OCCURS, THE CAR DOESN'T ACCELERATE AT NORMAL SPEED. UPDATED 6/14/18*JB
SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS CLAIMED TO AFTER THE SHIFT PROFILES CHANGE AND THIS PUTS FCA IN A POSITION THAT VOLKSWAGEN RECENTLY DEALT WITH. MY SAFETY AND THE SAFETY OF THOUSANDS IS NOT WORTH 3 MPG. FCA IS ALSO TREATING CUSTOMERS AS IF EACH CASE IS INDIVIDUALLY UNIQUE AND IT BELITTLES THEM AS WELL AS THE MECHANICS THAT KNOW REPAIRS ARE FUTILE. I HAVE A CASE NUMBER NOW AND ANOTHER APPOINTMENT BUT IT WOULD BE BEST TO AVOID THIS VEHICLE AT ALL COSTS AND ARBITRATE. THERE SHOULD BE A FEDERAL INVESTIGATION BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY. THE THERMOSTAT FAILURE IS ALSO WIDESPREAD AND IS ONLY BEING ADDRESSES ONE AT A TIME IN FIELD CLAIMS. THIS TOO COULD LEAD TO SERIOUS DAMAGE AND EVEN FIRE WHICH HAS ALSO HAPPENED TO A FEW OF THESE VEHICLES. PLEASE HELP US BE A VOICE AND STOP THIS SERIOUS DISREGARD FOR SAFETY AND CONSUMER RIGHTS.
FLAT TOW OWNER ADDENDUM CARD RECALL S13 CUSTOMER SATISFACTION NOTIFICATION WE OWN A 2015 JEEP EQUIPPED WITH JEEP ACTIVE DRIVE II TRANSFER CASE. WE BOUGHT THIS VEHICLE BECAUSE YOU COULD FLAT TOW ON THE GROUND. NOW FCA IS SENDING OUT ADDENDUM CARDS TELLING US THAT YOU CAN'T FLAT TOW YOUR VEHICLE. UNLESS WE THE OWNERS PAY TO HAVE A WIRING KIT AND BATTERY INSTALLED. BECAUSE OUR VEHICLE MAY SHAKE ON ROUGH ROADS WHILE TOWING. FCA SAID THAT THIS IS NOT A SAFETY ISSUE. IF THIS IS NOT A SAFETY ISSUE THEN WHAT IS IT?? WE HAVE FRIENDS THAT HAVE THE 2014 JEEP EQUIPPED THE SAME. WE WERE FOLLOWING THEM ON THE HIGHWAY AND SAW THEIR VEHICLE BOUNCE FROM SIDE TO SIDE NOT SHAKE. THEY HAVE ALREADY HAVE HAD TO HAVE THE TRANSMISSION AND TRANSFER CASE REPLACED. I HAVE CONTRACTED THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, FCA GROUP RECALL ASSISTANCE CENTER, AND CHRYSLER CORP. IN PHOENIX WAS ALSO CONTACTED BY DEALERSHIP. THAT THE REPAIRS IS ON US. ALSO THE RECALL S13 IS ONLY FOR THE ADDENDUM CARD.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT TOWED, IT SHOOK VIOLENTLY WHEN THE CONTACT HIT A BUMP IN THE ROAD. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,909.
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONER SUCTION/DISCHARGE HOSE FRACTURED, CAME INTO CONTACT WITH THE EXHAUST MANIFOLD, AND CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
WHEN I PURCHASED MY 2015 JEEP CHEROKEE ONE OF THE MAIN REASON WAS FOR ITS ABILITY TO BE FLAT TOWED BEHIND A MOTOR HOME WITH EASE. AFTER HAVING IT FOR A NUMBER OF MONTHS I NOTICED IT SOMETIMES VIBRATED WHILE TOWING. AFTER READING SOME FORUMS AND CHECKING WITH DEALERS CHRYSLER REALIZED THAT WAS DUE TO THESE NEW MODELS HAVING ELECTRONIC STEERING VERSUS THE OLD HYDRAULIC SYSTEMS AND IT NOW REQUIRES POWER TO BE CONSTANT TO THE STEERING DURING TOWING. NOW REALIZE WHEN I PURCHASED IT THE MANUAL CLEARLY STATED THE PROCEDURES WHICH I FOLLOWED. NOW I RECEIVE A NOTICE THAT SAYS IN ORDER TO FLAT TOW I NEED A SPECIAL HARNESS INSTALLED WITH A COST OF PARTS AND LABOR OF OVER $400. THEY HAVE NOW PROVIDED AN ADDENDUM TO THEIR OWNERS MANUAL STATING ALL THIS. MY ISSUE IS THEY WANT THE OWNER TO PAY TO MAKE THEIR VEHICLE SAFE WHEN THE OWNER WAS NOT THE ISSUE HERE. THE OWNER SHOULD NOT BE FORCED TO PAY WHEN THEY PURCHASED A VEHICLE THAT WAS ADVERTISED WITH CERTAIN FEATURES LIKE SAFE FLAT TOWING WHEN IN FACT THAT WAS NOT THE CASE. SO UNLESS I WANT TO PAY $400 I HAVE TO TOW A CAR THAT COULD VIBRATE SEVERELY UNDER CERTAIN ROAD CONDITIONS WHICH COULD CAUSE AN ACCIDENT.
THIRD TIME SAME ISSUE. 2015 JEEP CHEROKEE. WHILE VEHICLE IN MOTION SERVICE TRANSMISSION, SERVICE PARK BRAKE, MALFUNCTION INDICATOR LIGHT, D(DRIVE) FLASHING ON DASHBOARD, BARELY MADE IT UP A HILL, HAD TO PRESS ACCELERATOR ALL THE WAY TO FLOOR. VERY DANGEROUS-OTHER VEHICLES DO NOT KNOW WHAT IS HAPPENING. OCCURED 2 TIMES IN 2WEEKS AFTER SOFTWARE UPDATED. NOT MANY REGRETS IN MY LIFE BUT BUYING THIS VEHICLE TOPS THE LIST.
TRANSMISSION WILL INTERMITTENTLY SHIFT ERRATIC. STARTING OUT FROM A STOP IT WILL HAVE A DIFFICULT TIME STARTING TO MOVE WITH THE ACCELERATOR PRESSED, THEN 1 OR 2 SECONDS LATER IT WILL DOWN SIFT TO FIRST GEAR CAUSING THE VEHICLE TO LURCH FORWARD IN AN UNCONTROLLED MANNER. I HAVE ENDED UP IN THE WRONG LANE BECAUSE OF THIS. ALSO AT INTERSECTIONS IT CAUSES CONFUSION WHEN TRYING TO GO IN TURN WITH OTHER VEHICLES BECAUSE THEY THINK YOUR YIELDING WHEN THE VEHICLE WON'T MOVE BUT THEN IT LURCHES ABRUPTLY INTO A NEW COLLISION.
INTERMITTENT ROUGH SHIFTING, SLAMMING INTO GEAR DURING UPSHIFT FROM 2ND TO 3RD GEAR. HAPPENS RANDOMLY, FROM MOVING IN A PARKING LOT AT 10MPH TO PASSING ON THE INTERSTATE. THE GEAR SLAM IS SO INTENSE IT FEELS LIKE I'VE BEEN REAR-ENDED.
I AM AT A STOP SIGN WITH CROSS TRAFFIC THAT DOESN'T STOP, WITH A MPH LIMIT OF 50, THERE'S A GAP BIG ENOUGH FOR ME TO GO THROUGH THE INTERSECTION. I PUT MY FOOT ON THE GAS PEDAL, JEEP SLOWLY ADVANCES FORWARD BUT NOT ENGAGING INTO THE CORRECT GEAR, IT'S STARTING OUT IN 3RD GEAR! WHEN IT SHOULD BE SHIFTED INTO 1ST, COASTING THROUGH THESE LANES OF ONCOMING TRAFFIC, I AM ROCKING BACK & FORTH IN MY SEAT SAYING 'COME ON JEEP, SHIFT! LET'S GO!' AS I LOOK TO MY LEFT & RIGHT & SEE CARS GETTING CLOSER TO ME, MY HEART BEATS A LITTLE QUICKER AT THIS POINT, ESPECIALLY WHEN MY 2 YEAR OLD SON IS IN THE CAR WITH ME. FINALLY HALF WAY THROUGH THE INTERSECTION JEEP DROPS DOWN HARD INTO1ST GEAR FROM 3RD GEAR & BOOM WE ARE OFF, WHIPLASH, SOUNDS OF A TRANSMISSION FALLEN TO THE GROUND, HEART BEATING SO FAST IT'S GOING TO EXPLODE BUT WE GET ACROSS THE ROAD IN THE NICK OF TIME OF THE ONCOMING TRAFFIC! SAME SCENARIO HAS HAPPENED SEVERAL OTHER TIMES, I COULD GO ON WITH STORIES BUT I THINK YOU GET THE PICTURE.THIS HAPPENS SO MUCH THAT I DON'T KNOW WHAT TO DO.THE DEALERSHIP THAT I HAVE GONE TO, OF COURSE, CAN'T DUPLICATE MY ISSUE BUT THEY'RE TOLD THAT THIS IS A COMMON COMPLAINT THEY'VE BEEN RECEIVING FROM OTHER CHEROKEE OWNERS. I'VE ALSO HAD THE SOFTWARE UPDATES DONE. I DID GET A RECALL NOTICE FOR POSSIBLE INCORRECT INFO. IN THE USER GUIDE/OWNER'S MANUAL REGARDING FLAT TOWING VEHICLES WHICH MAY RESULT IN VEHICLE SHAKE WHILE FLAT TOWING OVER ROUGH ROADS.THIS IS RECALLED BUT A TRANSMISSION ISSUE ISN'T? JEEP CLAIMS THAT THEY DEPEND ON THE SATISFACTION OF THEIR CUSTOMERS FOR THE SUCCESS OF THEIR BUSINESS & ARE CONSTANTLY MONITORING THE QUALITY OF THEIR PRODUCTS & LOOKING FOR WAYS TO IMPROVE THEIR VEHICLES, EVEN AFTER THEY ARE SOLD. I AM NOT ASKING FOR ANYTHING EXCEPT FOR THIS ISSUE TO BE RESOLVED. I KNOW JEEP HAS ACKNOWLEDGED THIS ISSUE BUT I WOULD LIKE TO HAVE JEEP COME UP WITH A SOLUTION.
MOST RECENT INCIDENT: 5/25/16, EN ROUTE HOME FROM WORK, NORTHERN STATE PARKWAY. VEHICLE ACCELERATED, WHILE MOVING WITH TRAFFIC WITH THREE CAR LENGTHS BETWEEN MYSELF AND CAR IN FRONT OF ME FROM 35MPH TO 60MPH. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE DECELERATED FROM 40MPH TO AN ALMOST STOP WITHOUT MY HITTING THE BRAKES AND I WAS ALMOST HIT FROM BEHIND. I CAME TO A FULL STOP UPON EXITING THE PARKWAY, WHEN I ATTEMPTED TO ACCELERATE TO MOVE FORWARD AND MERGE INTO TRAFFIC ON SOUTH OYSTER BAY ROAD, MY VEHICLE DID NOT MOVE MORE THAN ROLLING AHEAD. I 'FLOORED IT' IN AN ATTEMPT TO MOVE INTO TRAFFIC, AS THERE WAS NOW A CAR APPROACHING QUICKLY, AND MY VEHICLE DID NOT ACCELERATE AS IT SHOULD HAVE; IT CONTINUED TO ROLL ALONG. MY VEHICLE IS CURRENTLY AT THE WESTBURY JEEP CHRYSLER DODGE SERVICE CENTER 111 BOND ST. WESTBURY, NY 11590 1(516)333-2666 MY MOST RECENT CHRYSLER CASE #: 29373159 CASE MANAGER: CRYSTAL; 1(800)763-8422 EXT. 40505 I HAVE HAD ONGOING ISSUES WITH MY VEHICLE SINCE SIGNING A LEASE IN DECEMBER 2014. THE SEATS INCESSANTLY SQUEAK, WITH NO REMEDY. THE CAR HAS BEEN PULLING, JERKING, ACCELERATING, AND DECELERATING ON ITS OWN. THIS PROBLEM HAS ESCALATED TO AN UNSAFE STATUS AND I AM UNABLE TO SAFELY DRIVE MY VEHICLE. CHRYSLER CORPORATION HAS DEEMED THERE IS NOTHING WRONG WITH MY VEHICLE, YET IT CONTINUES TO ACCELERATE AND DECELERATE WITHOUT MY INITIATION OF SUCH ACTIONS. THE VEHICLE HAS AN UNSAFE DELAY IN ACCELERATION WHEN I DO ATTEMPT TO MERGE ONTO A HIGHWAY, FOR EXAMPLE. THIS VEHICLE IS NOT FUNCTIONING AT A SAFE STANDARD AND THE COMPANY IS CLAIMING NOTHING WRONG AND SAFE TO DRIVE. I HAVE HAD FAR TOO MANY NEAR-WRECKS BECAUSE OF DELAYED ACCELERATION, AND THE VEHICLE ACCELERATING AND DECELERATING ON ITS OWN. PLEASE HELP ME.
HEADLIGHTS ARE MUCH DIMMER THAN ANY CAR I HAVE EVER DRIVEN TO THE POINT OF BEING UNSAFE ON UNLIGHTED ROADS AND LOWER VISIBILITY SITUATIONS. HOW IS IT POSSIBLE THAT HEADLAMP PERFORMANCE IS DIMMER THAN HEADLAMPS OF THE OLD SEALED BEAM DESIGN. ????????
WHEN DRIVING THE CAR BETWEEN 22-25 MPH HIGHWAY OR STREET THERE IS ALWAYS A LUNGING/RPM SPIKE/HARD SHIFT THAT ACCELERATES THE CAR WHEN SLOWING DOWN. THIS ALSO HAPPENS AT 8, 30,35,40,45,50,55MPH. IT IS NOT NEARLY AS BAD AS THE MAJOR ISSUE BETWEEN 22-25MPH.
THIS VEHICLE DOES NOT SHIFT PROPERLY. IT HAS BEEN THROUGH MULTIPLE REPROGRAM AND RELEARN EVENTS FOR THE TRANSMISSION. IT DOES NOT KNOW HOW TO SHIFT DOWN FROM 3RD GEAR AT A ROLLING STOP, AND STAYS STUCK IN THIRD GEAR UPON ACCELERATION. MOVING INTO TRAFFIC, THIS CAUSES A CONCERN, AS THE VEHICLE IS NOT ACCELERATING PROPERLY. THIS CAUSES THE DRIVER TO FLOOR THE ACCELERATOR, WHICH CAUSES A HIGH RPM, AND CLUNKY SHIFT TO 1ST GEAR. THEN THE CAR PULLS AWAY WITH A LOT OF TORQUE STEER AND A JERKING MOTION. THIS OCCURS ON A INCLINED DRIVEWAY AS WELL, CLUNKING INTO 1ST GEAR FROM 3RD. IT IS AN UNSAFE TRANSMISSION. IT DOES NOT HAVE A PREDICTABLE DRIVELINE RESPONSE.
TOOK VEHICLE IN FOR FIRST OIL CHANGE AFTER PURCHASING IT IN JAN 2015 AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED. TRANSMISSION WAS REPLACED AND SINCE THEN I HAVE EXPERIENCED LONG DELAYS IN ACCELERATION AND EXTREMELY HARD SHIFTS. THESE ARE INTERMITTENT, BUT HAPPEN MORE OFTEN THAN NOT. HARD SHIFTS ARE MOSTLY EXPERIENCED ON THE LOWER GEARS (1-4), AND CAN BE VIOLENT AT LOWER SPEEDS OR WHEN SHIFTING FROM REVERSE TO DRIVE (OR THE OPPOSITE). THE 4WD UNAVAILABLE LIGHT CAME ON SHORTLY AFTER THE TRANSMISSION WAS REPLACED, ON A COUPLE OF OCCASIONS (ALL WHILE DRIVING). HAVE TAKEN THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THEY CAN FIND NOTHING WRONG AND THAT'S NORMAL TRANSMISSION BEHAVIOR. I AM NOW DEALING WITH THE HARD SHIFTS AND ACCELERATION LAG ON A DAILY BASIS.
THE 2015 VEHICLE WAS PARKED IN CLOSED GARAGE AND KEY FOBS WAS LEFT IN CAR CUP HOLDER. CAR STARTED ITSELF AND DID NOT TURN OFF RAN IN A CLOSED GARAGE FOR OVER AND HOUR. THIS IS A REAL SEVERE ISSUE THAT THE CAR SHOULD HAVE ALARMED OR SHUT ITSELF OFF AFTER 10 MINUTES MY FAMILY COULD HAVE BEEN DEAD AND NOT BE ABLE TO TALK ABOUT IT. LUCKILY THIS WAS CAUGHT BEFORE HARM WAS DONE. THIS IS NOT A MISTAKE THAT CAN BE UNDONE. THE CAR ALSO HAD AN ISSUE WITH THE THROTTLE IT WOULD REV TO 3-4,000 RPMS WHEN IN PARK AFTER WE PULLED IT OUT OF THE GARAGE. COULDN'T BE DRIVEN AS IT WOULD HAVELOST.CONTROL WITH THE THROTTLE STICKING. CAR DEALER SAYS IT'S FIXED THROTTLE REPLACED AND ALL IS WELL. BUT IT IS NOT I CANNOT PARK THAT CAR IN MY GARAGE AND THAT IS NOT ACCEPTABLE FOR ME. CAR DEALERS DON'T WORK WITH PEOPLE, THEY JUST WANT TO FIX THE RECALLS AND FOR YOU TO GO AWAY. SOMETHING HAS TO BE DONE! PEOPLE NEED TO BE TAKEN SERIOUSLY ESPECIALLY WHEN. IT COMES TO CARBON MONOXIDE LEVELS.
VEHICLE IN PARK AN IDLING IN VERY LEVEL DRIVEWAY WAS BEING UNLOADED. ON A SECOND EXIT TOWARD THE VEHICLE IT STARTED TO MOVE IN REVERSE UNOCCUPIED. MANAGED TO GET IN BUT COULD NOT SAVE THE DOOR AND REAR FROM DAMAGE. A HEDGE CAUGHT THE DOOR AS I TRIED TO STOP THE VEHICLE. UPDATED 05/26/16*LJ *CN
PURCHASED VEHICLE 1/2015 AT 8000 MILES TOOK IN FOR OIL CHANGE , UPDATE FOR RECALL ON RADIO AND SOFTWARE UPDATE FOR TRANSMISSION DUE TO SHIFTING HARD. WAS TOLD IF UPDATE ON TRANSMISSION DID NOT TAKE WOULD NEED A NEW TRANSMISSION. WHEN SLOWING DOWN I HAVE TO COME TO A COMPLETE STOP AND WAIT FOR CAR TO DROP INTO FIRST GEAR BEFORE ACCELERATING. IF I DON'T AND JUST YIELD BETWEEN 10MPH AND 2MPH AND TRY ACCELERATE CAR HESITATES ABOUT 5 SECONDS BEFORE IT MOVES FORWARD. THIS IS VERY SCARY WHEN TRYING TO MERGE ONTO A HIGHWAY. IF I'M ON ON RAMP AND HAVE TO STOP I NEARLY GET REAR-ENDED AND IF I MERGE AND CAR HESITATES CARS ARE QUICKLY MOVING TO OTHER LANE TO AVOID HITTING ME
WHILE DRIVING AT HIGHWAY SPEEDS, THE TRANSMISSION WOULD NOT SHIFT FROM 7TH GEAR.PULLED OVER AND TURNED THE CAR OFF FOR A FEW MINUTES. WHEN RESTATING THE CAR, PROBLEM WENT AWAY, BUT THEN HAPPENED AGAIN IN THE SAME SITUATION 20 MINUTES LATER. TOOK IT IMMEDIATELY TO THE DEALER AND THEY RE-FLASHED TCM & PCM AND DID A QUICK LEARN. ALL SEEMED GOOD, BUT A FEW WEEKS LATER, THE CAR STARTED HARD SHIFTING IN LOW GEARS AND REVERSE. WHEN COMING TO A SLOW STOP AND ACCELERATING, THE CAR WILL TAKE A FEW SECONDS TO GET THE RPM'S UP AND THEN LUNGE FORWARD AS IT CATCHES THE GEAR. WENT BACK TO THE DEALER AND THEY DID THE SAME AS BEFORE, TCM, PCM AND QUICK LEARN. A FEW DAYS LATER, THE SAME PROBLEM STARTED HAPPENING AGAIN. DEALERSHIP SAYS ALL SOFTWARE IS UP TO DATE AND HAVE NO OTHER IDEAS TO FIX THE ISSUE. DEFINITELY A SAFETY CONCERN, ESPECIALLY WHEN MAKING LEFT TURNS FROM CLOSE TO A STOP (IE. LEFT TURN YIELD LIGHTS).
THE TRANSMISSION LUNGES WON'T SHIFT RIGHT BANGS, SOMETIMES THE RPM WILL RAISE QUITE A BIT THEN BANG INTO GEAR IT JURKY WHEN SHIFTING SOMETIMES THE RPM WILL RAISE TO ALMOST 3000 BEFOR SHIFTING.THE JEEP HAS 11500 MILES ON IT I HAD THE JEEP INTO THE DEALER AFTER FIRST COUPLE MONTHS OF OWNERSHIP I HAVE HAD IT TO THE DEALER ABOUT 4 OR 5 TIMES FOR THIS PROBLEM LAST MONDAY WAS THE LAST TIME RIGHT NOW I HAVE A JEEP CUSTOMER REP AND SHE WANTS ME TO TAKE IT BACK IN WEDNESDAY MAY 18 TO HAVE A TECH RID ALONG AGAIN THE DEALER SAYS THEY KNOW ABOUT THE PROBLEMS BUT THEIR IS NOTHING THEY CAN DO UNTIL CHRYSLER HAS FIXES FOR THE TRANSMISSION. THIS VEHICLE IS NOT SAFE.
HAVE HAD SEVERAL TRANSMISSION ISSUES AND I FEEL UNSAFE IN MY VEHICLE. TRANSMISSION SHAKES WHEN ACCELERATING FROM A LOW GEAR; TRANSMISSION STICKS WHEN TRYING TO ACCELERATING (LEAVING ME IN DANGEROUS TRAFFIC SITUATIONS); TRANSMISSION SHIFT HARD WHEN DRIVING IN THE CITY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TRANSMISSION SLIPPED GEARS VIOLENTLY. THE FAILURE BECAME PROGRESSIVELY WORST. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
THE SHIFTING ON THIS CAR IS TERRIBLE AND I'M SURPRISED IT HASN'T CAUSED ME TO BE IN AN ACCIDENT. IT JERKS AND EITHER TAKES FOREVER TO SHIFT OR SHIFTS WAY TO HARD AND TOO FAST. EVEN JUST COASTING IN A RESIDENTIAL NEIGHBORHOOD IT'S A HARD SHIFT BETWEEN GEARS AND I CANNOT BELIEVE I PURCHASED THIS CAR. EVERY DRIVE IS AN ISSUE AND WHENEVER I HAVE PASSENGERS THEY ALL COMMENT THAT SOMETHING MUST BE WRONG WITH HOW THE CAR SHIFTS.
I WAS ON A ROAD TRIP AND STOPPED FOR GAS, I WAS PULLING MY SMALL TRAVEL TRAILER AT THE TIME. WHEN I WENT TO OPEN THE PASSENGER DOOR THE CAR WAS FILLED WITH SMOKE AND WHEN THE BACK HATCH WAS OPENED THERE WERE FLAMES COMING OUT OF THE SIDE PANEL ON THE DRIVERS SIDE IN THE BACK. THERE WAS A HIGHWAY PATROL RIGHT BY ME WHO RIPPED OFF THE PANELS AND GOT A FIRE EXTINGUISHER AND PUT THE FIRE OUT. THE VEHICLE WAS STATIONARY AT THE TIME. IT WAS AN ELECTRICAL FIRE. IT TOOK TEN DAYS FOR IT TO GET TOWED BACK TO MY HOME TOWN TO THE JEEP DEALERSHIP. THEY CALLED ME TODAY AND ASKED IF THERE WAS A LIGHTENING STORM WHERE I WAS AND IF IT WAS POSSIBLE I GOT HIT BY LIGHTENING, WHICH THERE WAS NOT. THEY HAVE SENT THE INFORMATION TO CHRYSLERJEEP AND ARE WAITING TO SEE HOW TO PROCEED. HE SAID THERE IS NOW NO POWER TO ANY PART OF THE CAR AND MENTIONED SOMETHING ABOUT HAVING TO POSSIBLY REPLACE THE ENTIRE BODY HARNESS AS THERE IS A COMPLETE LOSS OF CONTROLS AND FUNCTIONS OF THE JEEP. I BOUGHT THIS JEEP BRAND NEW ABOUT 14 MONTHS AGO. MY DOG WAS IN THE CAR AT THE TIME AND HAD I LEFT TO GO INSIDE THE GAS STATION I AM SURE SHE WOULD HAVE DIED. I AM EXTREMELY CONCERNED ABOUT THE ELECTRICAL FIRE IN MY PRACTICALLY NEW JEEP AND WORRY THAT EVEN A FIX IS GOING TO SOLVE THIS FROM HAPPENING AGAIN.
I WAS TRAVELING ON A MAIN HIGHWAY AT 62 MPH. SUDDENLY THE CAR LURCHED AND THE RPM'S SHOT UP TO 4000. THE CAR WAS IMMEDIATELY GOING 70 MPH. I HAD TO SLAM ON THE BRAKES SO I DIDN'T RAM THE CAR AHEAD OF ME.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED AND THE ENGINE TURNED OFF, THE VEHICLE ROLLED INDEPENDENTLY OVER A HILL AND JUMPED THE CURB AND CRASHED INTO A DITCH. THE VEHICLE WAS OCCUPIED WITH A FRONT SEAT PASSENGER, WHO SUSTAINED INJURIES TO BOTH LEGS AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,891. UPDATED 08/02/16*LJ *TR
TRANSMISSION SHIFTING ISSUES. SHIFTING OUT OF A STANDSTILL THROUGH THE FIRST FEW GEARS IS EXTREMELY ROUGH. OCCASIONAL LURCHING DURING DOWNSHIFTING. SPENT 6 WEEKS AT DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG "THAT'S JUST HOW A 9SPEED TRANSMISSION FEELS". CANNOT BE CORRECT. THIS FEELS UNRESPONSIVE AND DANGEROUS AT TIMES. VERY UNHAPPY. ISSUE HAS BEEN ONGOING SINCE THE CAR WAS PURCHASED IN DEC. 2014
THE TRANSMISSION JERKS SOMETIMES UPON STARTING; LOSES POWER AT TIMES GOING UP HILL; SEEMS TO DECELERATE OR BE OUT OF THE RIGHT GEAR. IT MAY ALSO LOSE POWER WHEN MAKING A TURN INTO TRAFFIC WHEN YOU PUT THE FOOT ON THE ACCELERATOR. IT DOES NOT SEEM TO SHIFT GEARS SMOOTHLY AT TIMES. IT IS SCARY WHEN YOU ARE TRYING TO ACCELERATE AND IT LOSES POWER.
VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--DOESN'T ALWAYS ENGAGE IMMEDIATELY. VEHICLE HAS REVVED WITH ACCELERATION, WOULD NOT GO FORWARD & THEN SUDDENLY SURGED FORWARD SEVERAL TIMES. PULLS TO THE RIGHT ON LEVEL SURFACE. VEHICLE ROLLS FORWARD AFTER BRAKING AS BRAKES DON'T ALWAYS GRAB. AFTER A STOP, CAR ROLLS FORWARD. MANY ISSUES WITH RADIO JUMPING AROUND ON OWN & SKIPPING PRESET STATIONS, VOLUME CONTROL, & SPEAKERS HAVE GONE IN & OUT AT RANDOM. HANDS FREE CELL PHONE DOESN'T ALWAYS WORK. NAVIGATION SCREEN HAS GONE BLANK/BLACK WHILE CAR STILL RUNNING. I HAVE HAD A VERY LOUD ALARM GO ON FROM NAVIGATION SCREEN FOR UNKNOWN REASON. I RECEIVED AN ASSEMBLY 'IGNITION ON' WARNING AFTER I TURNED CAR OFF. CAR WOULDN'T START AFTER 3 TRIES, THEN STARTED. AS YOU CAN SEE, THE ONE CONSISTENT THING IS THE SURGING FORWARD, BUT ALWAYS SOMETHING NEW & DIFFERENT, ALSO.
THE VEHICLE HAS HAD SHIFTING ISSUES. WHILE DRIVING IT WILL BEGIN TO JERK LIKE IT WANTS TO SHIFT ON ITS OWN. THE MOST RECENT AND TERRIFYING INCIDENT WAS TODAY AS I WAS ATTEMPTING TO CROSS FOUR LANES OF HIGHWAY. THE VEHICLE WAS NOT WANTING TO SHIFT OR ACCELERATE AND IT WAS JERKING AGAIN. I'VE TAKEN IT IN ONCE BEFORE FOR THIS ISSUE AND THE DEALERSHIP CAN NOT FIND ANYTHING WRONG BECAUSE THEY CAN NOT DUPLICATE THE CODES. THIS IS A SERIOUS SAFETY CONCERN FOR ALL BUT ESPECIALLY MYSELF, AS I HAVE TO CROSS THIS HIGHWAY DAILY.
CAR SOFTWARE WAS UPDATED, NOW WHEN MY CAR DOES NOT SHIFT GOING UP HILLS , IT LOSES POWER MAKING A TURN FROM A STOPPED POSITION, AND IT LUNGES OCCASIONALLY WHEN STOPPING IN TRAFFIC.
PROBLEM 1: PARKED CAR IN GARAGE - WENT TO RESTART & PUT IN REVERSE NUMEROUS ERROR MESSAGES WHICH SAID CANNOT ENGAGE 4WD, CHECK ENGINE, CHECK TRANSMISSION; RESTART AND PUT IN REVERSE AGAIN; EACH TIME I RESTARTED AS INSTRUCTED AND PUT IN REVERSE TRANSMISSION JERKED HARD. STARTED 3 TIMES EACH TIME THE SAME RESPONSE. CALLED DEALER WHO SENT 2 MECHANICS - TAKEN TO DEALERSHIP; CAR NOW NEEDS NEW TRANSMISSION. PROBLEM 2: HORN GOES OFF FOR NO APPARENT REASON WHILE DRIVING. DOES NOT STOP WHEN VEHICLE SHUTS OFF. SERVICED THREE TIMES BY DEALERSHIP (COMPUTER UPDATES AND PART). DON'T KNOW IF LAST FIX WORKED SINCE THE CAR IS NOW DISABLED DUE TO TRANSMISSION.
WE HAVE HAD OUR JEEP INTO DEALER 4 TIMES NOW FOR THE TRANSMISSION NOT BEING RIGHT. THE FIRST TIME WITH 5500 MILES ON IT. IT HAS ISSUES WITH HESITATION WHEN TRYING TO GET ON FREE WAY. SOMETIMES IT WILL GET UP TO SPEED OTHER TIMES IT HAS A DELAY VERY SCARY. 8 HAVE ALSO EXPERIENCED IT REV OUT 3600 RPM FOR NO REASON. IT ALSO HAS A DELAY IN SHIFTING FROM A STOP ON A HILL. WHEN YOU GIVE IT GAS IT GOES BUT NOT BEFORE IT LUNGES FORWARD. VEHICLE SHIFT ROUGH OR LUNGES INTERMITTENT THAT WHAT IS SO SCARY ABOUT THIS VEHICLE YOU HAVE NO IDEA WHEN IT IS GOING TO DRIVE PROPERLY. EACH TIME AT THE DEALER THEY WERE UN ABLE TO VERIFY PROBLEM UNTIL THIS LAST TIME. TECH WENT ON TEST DRIVE AND WHEN MERGING ON FREEWAY DID EXPERIENCE HESITATION. ALSO SERVICE ADVISOR EXPERIENCED THE LUNGING WHEN HE PULLED VEHICLE UP FOR US. HOWEVER HIS EXPERIENCE DOESN'T MATTER SINCE HE IS NOT A TECH.
MY CHEROKEE HAS NEVER DRIVEN 100% SINCE THE FIRST DAY I GOT IT. IT HESITATES AND JERKS FORWARD WHEN INITIALLY ACCELERATING, JERKS TO A STOP OR WHEN PARKING AND SHAKES WHEN INITIALLY STARTING THE CAR AND VIBRATES. OVER THE LAST 6 MONTHS THE CAR HAS COMPLETELY DIED ON ME TWICE, THE SECOND TIME BEING JUST THIS MORNING. IT IS A BRAND NEW CAR; THERE IS NO REASONABLE EXPLANATION AS TO WHY THIS IS HAPPENING OTHER THAN THE NEW 9 SPEED TRANSMISSIONS THAT CHRYSLER PRODUCED ARE INSUFFICIENT AND HAVE NOT BEEN THOROUGHLY TESTED BEFORE PUTTING CONSUMERS BEHIND THE WHEEL. THE CARS BATTERY LIGHT FLASHED ON MY DASHBOARD AND THEN THE CAR SLOWED TO A STOP AND COMPLETELY CUT OFF. THE DASH TOLD ME TO PUT MY CAR IN PARK AND THEN SHIFT BACK TO DRIVE BUT I COULDN'T DO ANYTHING. THERE IS NO WAY THE BATTERY OR ENGINE IS AN ISSUE SO I HAVE NO IDEA WHAT IS CAUSING THIS PROBLEM OTHER THAN A FAULTY COMPUTER IN THE CAR. I HAVE HAD THE SOFTWARE UPDATED AND FLASHED AND YET HERE WE ARE AGAIN HAVING THE SAME PROBLEM THAT SEEMS TO PUZZLE THE SERVICE DEPARTMENT. THEY HAVE GIVEN ME A LAUNDRY LIST OF BOLOGNA REASONINGS AS TO WHY THE CAR DRIVES THE WAY IT DOES AND WHY THIS AND THAT ARE HAPPENING BUT YET NO FIX FOR THEM. IT IS ABSOLUTELY INSANE TO ME THAT BECAUSE THERE HAVE BEEN NO SIGNIFICANT INJURIES OR DEATHS DUE TO THESE TRANSMISSION ISSUES THAT NO RECALL OR ANYTHING HAS BEEN RELEASED. I HAVE DONE MY FAIR SHARE OF RESEARCH ON TRANSMISSION ISSUES IN THE 2015 CHEROKEES AND HAVE SADLY FOUND 100'S OF COMPLAINTS FROM CONSUMERS YET STILL NO SOLID FIX OR ANSWER TO THESE PEOPLES PROBLEMS. HOW CHRYSLER IS GETTING AWAY WITH THIS BLOWS MY MIND. THESE CARS ARE VIRTUALLY DEATH TRAPS JUST WAITING TO HAPPEN. I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE AND SOMETHING NEEDS TO BE DONE.
WHEN VEHICLE REACHED APPROXIMATELY 5,000 MILES I TOOK IT TO THE DEALER FOR ROUTINE MAINTENANCE - LUBE, OIL AND FILTER, TIRE ROTATION AND WHEEL ALIGNMENT. DEALER STATED VEHICLE COULD NOT BE ALIGNED TO SPECIFICATION; EXPLANATION WAS: "SOMETHING IS BENT" AND RECOMMENDED I TAKE THE VEHICLE TO A BODY SHOP FOR DIAGNOSIS. THEY DID NOT PROVIDE A WORKSHEET WITH THE APPROPRIATE SETTINGS. I TOOK THE VEHICLE TO A TIRE SHOP TO PERFORM AN ALIGNMENT. THEY ALSO SAID THEY COULD NOT ALIGN THE VEHICLE TO SPECIFICATION. THEY DID PROVIDE A WORKSHEET SHOWING THE APPROPRIATE SETTINGS. TIRE SHOP CONFIRMED THAT THE EXISTING SPECIFICATIONS WERE CLOSE ENOUGH TO IDEAL TO NOT BE A PROBLEM. THE VEHICLE SHOWS NO TENDENCY TO WANDER OR TO PULL. I SUSPECT POSSIBLE MANUFACTURING DEFECT FOR THE SUSPENSION PARTS.
FROM A STOP, YOU PUSH GAS WITH NO RESPOSE, THEN YOU REACH A POINT WHERE IT FINALLY TAKES OFF, THIS HAS CAUSED OTHER DRIVERS TO BRAKE WHEN MAKING A TURN INTO THEIR LANES. WHILE DRIVING, AND ATTEMPTING TO PASS, YOU PUSH ON THE GAS, NO RESPONSE UNTIL YOU REACH THE POINT WHERE IT TAKES OFF. SOMETIMES I HAVE TO RETURN TO MY LANE BECAUSE TRAFFIC HAS REACHED ME CAUSING UNSAFE CONDITION, AND CAUSING OTHERS IN THAT LANE TO BRAKE TO AVOIDE HITTING ME. WHILE HIGHWAY DRIVING, THE TRANNY RUMBLES AND IS SLUGGISH TO ACCERLERATE, SEEMS TO BE 7TH GEAR, YOU KEEP PUSHING PEDAL DOWN UNTIL YOU ARE FINALLY SHIFTED INTO PASSING GEAR. WHEN PUTTING IN PARK, A SECOND GOES BY AND YOU HEAR A LOUD CLUNK. DEALER REPORTS THESE ISSUES TO BE NORMAL FOR THE 9 SPEED TRANNY, WE DID SOFTWARE UPDATE. NO CHANGE! SOMETIMES WHEN YOU TAKE YOUR FOOT OFF THE GAS, THE CAR ACCERATES ON ITS OWN .... ALMOST LIKE IT DOWN SHIFTED AND THE GEAR RATIO MADE IT TAKE OFF. THIS HAS CAUSED ME TO ALMOST REAR END OTHERS. KBB HAS MANY SIMILAR COMPLAINTS. NOTICED ALL OF THESE ISSUE AFTER OWNING THE VEHICLE FOR 3 MONTHS, ABOUT 4K MILES ON THE VEHICLE.
THE STITCHING ON THE LEATHER WRAPPED STEERING WHEEL IS VERY ABRASIVE AND IS RAISED JUST ENOUGH TO FEEL SHARP AND ANNOYING. WHEN TURNING THE WHEEL INSIDE USING THE SPOKES, THE STITCHING IS VERY ABRASIVE AND HAS CHAFED SKIN OFF MY THUMB. IN OTHER AREAS OF THE STEERING WHEEL, IT'S JUST NOT TOTALLY COMFORTABLE TO GRIP BECAUSE OF THE SHARP FEELING OF THE STITCHING. THIS CONDITION OBVIOUSLY EXISTS ALL THE TIME, BUT IS MOST NOTICEABLE AND ANNOYING WHEN TURNING THE WHEEL IN WIDE ARCS AS IN PARALLEL PARKING.
HEAD LIGHTS INADEQUATE. DIFFICULT IT SEE AT NIGHT AND IN RAIN IMPOSSIBLE.
ON APRIL 1, MY FAMILY AND I WERE HEADED 2 HOURS AWAY FOR A WEEKEND GETAWAY. MY 16 YEAR OLD NEW DRIVER WAS DRIVING THE VEHICLE AND IT BOGGED DOWN AND THEN JUMPED AHEAD WHILE HE WAS ACCELERATING FROM 45 TO 55. HE WAS SCARED TO DEATH! IT HAS HAPPENED TO ME NUMEROUS TIMES, ESPECIALLY WHEN ACCELERATING FROM A STOP LIGHT/SIGN. IT IS INEVITABLE THAT I WILL HAVE AN ACCIDENT, EITHER REAR-ENDING SOMEONE, OR BEING REAR ENDED.
SERVICE TRANSMISSION WARNING LIGHT COMES ON UNDER NORMAL DRIVING, THEN TRANSMISSION 'DISENGAGES', LEAVING NO POWER. MUST COAST TO THE SIDE OF THE ROAD. THIS HAS HAPPEN TWICE ON A FREEWAY. TRANSMISSION HAS BEEN SERVICED TWICE, INCLUDING A NEW 'FLASH' OF THE SOFTWARE. IN FOR A THIRD TIME NOW.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD BANG AND NOTICED THAT IT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. VIN WAS NOT AVAILABLE. UPDATED 05/03/16*LJ *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE AND FUEL PUMP FAILED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/02/16*LJ THE CONSUMER STATED HE WAS ABLE TO GET THE VEHICLE STARTED IN TIME, TO AVOID AN ACCIDENT. UPDATED 08/09/16.*JB
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A PINCHED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER TO BE SERVICED FOR A CUSTOMER SATISFACTION CAMPAIGN FOR THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE SOFTWARE UPDATE. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE RPMS REVVED. THE VEHICLE OPERATED PROPERLY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 20,500.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS ALERTED THAT SMOKE WAS EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BECAME ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE PRESENT AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
ACCELERATES WITH APPLICATION OF BRAKE WHILE IN MOTION TURNING. VEHICLE ACCELERATES ON ITS OWN ACCORD, WHILE IN MOTION. STALLED WHILE MOVING FORWARD IN TRAFFIC. FORWARD LUNGING. MOTOR RUNS VERY ROUGH. TRANSMISSION SHIFTS ROUGHLY. MANUAL SHIFT DOES NOT ALLOW FOR MANUAL SHIFTING. MILEAGE 16/18 CITY 22/24 HIGHWAY WHICH IS BELOW AD LIMITS OF UP TO 30MPG. THIS WAS A MAJOR PURCHASING POINT FOR US. MOTOR WHINES ON PASSENGER SIDE. SMELL BURNING ANTI-FREEZE. A/C BLOWS ONLY HOT AIR. FLOOR FAN ON PASSENGER SIDE AND REAR SEAT FAN BARELY OPERATE OR ARE NON-FUNCTIONAL. DRIVER AND PASSENGER SEATS ALONG WITH VISORS THREADS FALLING APART (SEATS TO BE REPLACED IF THEY EVER COME IN, IT HAS BEEN THREE (3) MONTHS WAITING FOR PARTS). SEAL ABOVE REAR HATCH FALLING OFF - REPLACED AND FELL OFF AGAIN. RADIO HAS VERY POOR RECEPTION. NO CD OR DVD PLAYER. INSIDE OF JEEP TRAILHAWK SOUNDS LIKE A CITY BUS - EVERYTHING SOUNDS LOOSE - THIS DEVELOPED AFTER THE ENTIRE VEHICLE HAD BEEN TAKEN APART FOR NUMEROUS REPAIRS. THIS VEHICLE IS ONE LUNGE AWAY FROM SERIOUSLY INJURING OR WORSE, ONE OR MORE PARTIES.
CHECK ENGINE LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY FOR THE PAST 7 MONTHS. FINALLY THE DEALER WAS ABLE TO IDENTIFY THE ERROR CODE. IMPLAUSABLE DATA FROM THE TRANSMISSION CONTROL MODULE ERROR CODE U0402. THE DEALERSHIP IS STATING THE IS SAFE TO DRIVE HOWEVER I QUESTION WHAT KIND OF DAMAGE IT IS DOING TO MY TRANSMISSION.
VEHICLE REGULARLY HAS DELAYED SHIFTING, LOSS OF ACCELERATION, ETC. DURING REGULAR TRAFFIC CONDITIONS. THIS HAS BEEN VERY DANGEROUS ON MULTIPLE OCCASIONS DURING TRAFFIC MERGES AND CROSSINGS WITH NEAR COLLISIONS. THE TRANSMISSION ITSELF IN THE NEW CHEROKEE IS AN OVERLY COMPLICATED AND POORLY PERFORMING PRODUCT THAT FCA AND ITS DEALERS REFUSE TO FIX. IT'S ONLY A MATTER OF TIME UNTIL MY CHEROKEE'S TRANSMISSION FAILS AND/OR CAUSES AN ACCIDENT.
ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 25-35 MPH, THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DIAGNOSED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 05/18/16*LJ *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. UPDATED 05/04/16*LJ *TR
VEHICLE TREMBLES ON OCCASIONS WHILE IN OPERATION AS IF IT IT'S GOING TO TURN OFF. ADDITIONALLY, THE MOTOR FEELS VERY FORCED ON OCCASIONS AND IT HAS STOPPED WHILE IN OPERATION IN THE MIDDLE OF THE ROAD. THE BACK SEAT DOOR HANDLES FALL OFF AND THE DASHBOARD KEEPS MAKING A RATTLING NOISE WHILE THE VEHICLE IS TURNED ON.
MY 2015 JEEP CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT THE VEHICLE IN NOV '14. WHEN COMING TO A STOP SIGN, THE TRANSMISSION WOULD JUMP INTO LOWER GEAR CAUSING THE VEHICLE TO LUNGE FORWARD. HOWEVER, MORE DANGEROUSLY, UPON COMING TO A NEAR STOP AND ACCELERATING, THE TRANSMISSION WILL VERY SLUGGISHLY MOVE THE VEHICLE FORWARD, THEN RAPIDLY ACCELERATE CAUSING THE TIRES TO BREAK TRACTION AND "PEEL OUT". I HAVE NEARLY BEEN IN FOUR ACCIDENTS BECAUSE OF THIS ISSUE, TWO BECAUSE THE TRANSMISSION WOULDN'T ACCELERATE, AND THE OTHER TWO BECAUSE I ALMOST LOST CONTROL OF THE VEHICLE AS THE FRONT TIRES SPUN OUT OF CONTROL. THIS IS COMPLETELY UNACCEPTABLE AND IS A CLEAR SAFETY HAZARD. I HAVE HAD MY JEEP AT A DEALERSHIP FOR WARRANTY SERVICE ON THIS MATTER TWICE NOW, WITH ABSOLUTELY ZERO CORRECTIVE ACTIONS. ON BOTH OCCASIONS, THEY "UPDATED THE TRANSMISSION SOFTWARE" BUT THE PROBLEM STILL EXISTED. TODAY, WHILE DRIVING HOME FROM WORK, I ATTEMPTED A LEFT HAND TURN WITH NO ONCOMING TRAFFIC. THE TRANSMISSION, WITH THE ENGINE AT 2,500 RPMS, VERY SLOWLY MOVED THE VEHICLE, THEN IT SPUN OUT THE FRONT TIRES ALMOST COLLIDING ME WITH A SCHOOL BUS WAITING TO MAKE A RIGHT TURN. THIS TRANSMISSION IS DANGEROUS, JEEP DOES NOT HAVE AN ADEQUATE FIX TO THIS PROBLEM, AND MY VEHICLE WARRANTY IS ABOUT TO EXPIRE. I COULD CARE LESS ABOUT THE EXPIRATION, I WOULD BE WILLING TO PAY SEVERAL THOUSAND DOLLARS TO FIX THIS ISSUE, BUT IT DOESN'T APPEAR THAT JEEP HAS AN ADEQUATE FIX TO THE PROBLEM.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE TIE RODS FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. THE VIN WAS NOT AVAILABLE.
HAVE HAD SERIOUS TRANSMISSION ISSUES SINCE APPROX. 1800 MILES. HAVE HAD TRANSMISSION "FLASHED" NUMEROUS TIMES. IT GETS WORSE EACH TIME. STALLS, WON'T ACCELERATE, HANGS IN GEAR, HESITATES, JERKS, JUMPS, IF TRYING TO GET INTO TRAFFIC OR GO ACROSS A BUSY ROAD, YOU NEVER KNOW IF IT IS GOING TO GO OR NOT. VERY DANGEROUS. I HAVE OWNED OVER 100 VEHICLES (AGE 71) AND THIS IS THE WORSE TRANSMISSION I HAVE EVER HAD. JEEP HAS NO FIX FOR THE PROBLEM., SO I WAS TOLD BY DEALERSHIP PERSONNEL. THE PROBLEM WAS EVIDENT WHEN THE VEHICLE WAS INTRODUCED AND HELD UP THE INITIAL INTRODUCTION. AFTER 3 YEARS STILL DO NOT KNOW WHAT TO DO. THE 2106'S HAVE THE SAME PROBLEMS. VERY DANGEROUS SITUATION!!!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLAMPS DID NOT PRODUCE ENOUGH LIGHT. IN ADDITION, WHEN THE HIGH BEAMS WERE ILLUMINATED, THEY WERE STILL DIMLY LIT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE RAISED. THE VEHICLE WAS REPAIRED; HOWEVER, VISIBILITY WAS STILL POOR WHILE DRIVING AT NIGHT. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THIS MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/14/16*LJ UPDATED 6/5/18*JB
SINCE PURCHASING THIS VEHICLE, THE TRANSMISSION IS VERY SLUGGISH. WHEN ATTEMPTING TO ACCELERATE FROM A YIELD (NOT FULL STOP) THE TRANSMISSION WILL REFUSE TO ENGAGE FOR UP TO 3 SECONDS. WHEN IT DOES ENGAGE, IT JERKS AND CAUSES THE VEHICLE TO LUNGE.
THE TRANSMISSION IN THIS CAR HAS SERIOUS PROBLEMS WHICH RENDER THE CAR UNPREDICTABLE AND UNSAFE. ON LEAVING FROM A SIGNAL AFTER A FULL STOP THERE IS NO RESPONSE AFTER STEPPING ON THE ACCELERATOR - THE CAR DOES NOT MOVE AND THEN SUDDENLY LURCHES FORWARD. THIS HAPPENS FREQUENTLY BUT NOT ALWAYS. ALSO, LEAVING FROM A FULL STOP, SOMETIMES THE VEHICLE TAKES RIGHT OFF AND THEN BOGS DOWN COMPLETELY WHICH IS VERY HAZARDOUS WHEN IN ONCOMING TRAFFIC OR TURNING A CORNER. IN ADDITION STEPPING ON THE ACCELERATOR WHILE ON THE ROAD TO PASS A CAR THERE IS OFTEN NO RESPONSE FROM THE TRANSMISSION AND THEN SUDDENLY THE TRANSMISSION TAKES HOLD. AGAIN, FREQUENT BUT NOT ALL THE TIME. ON PUTTING THE CAR INTO REVERSE THE REAR END AND TRANSMISSION HAVE A LOAD BANGING CLUNK AND THEN TAKE HOLD WITH A LURCH. ON A DOWNSLOPE THERE IS NO SLOWING OF THE VEHICLE VIA THE TRANSMISSION AND THE BRAKES HAVE TO CONSTANTLY BE APPLIED. BETWEEN 20 ' 40 MPH THE VEHICLE OFTEN SPEEDS UP WHEN WE TAKE OUR FOOT OFF OF THE ACCELERATOR. THE TRANSMISSION IS COMPLETELY UNPREDICTABLE MAKING IT TOTALLY UNSAFE TO OPERATE THE VEHICLE DEPENDABLY. WE HAVE TAKEN OUR JEEP INTO THE DEALER 6 TIMES BUT THEY ARE UNABLE TO MAKE ANY IMPROVEMENT AND IN FACT ALL ISSUES ARE GETTING MORE FREQUENT AND PRONOUNCED.
THE VEHICLE JUST FROZE UP YESTERDAY 15 FEB 2016 . IT WOULD NOT START , THE BRAKES WERE COMPLETELY LOCKED UP ON IT. TRIED AND TRIED TO GET IT TO START AND IT WOULD NOT. TOOK IT IN THIS MORNING ON A FLAT BED HAULER AND TOOK IT TO THE DEALERSHIP AT I 77 JEEP IN RIPLEY WV. THEY FIRST STATED IT WAS THE EMERGENCY BRAKE , THEN SAID IT WAS THE BATTERY , BUT I GUESS IT WAS ME IT HER OF THOSE . SO IT'S STILL THERE AND NO WORD WHAT CAUSE IT. IF IT HAD LOCKED UP WHILE MY WIFE WAS DRIVING IT IT WOULD BE A VERY BAD RESULTS . THE VEHICLE WAS STATIONEDARE AND WAS IN THE GARAGE.
PARKED VEHICLE AT MY PLACE OF BUSINESS, GOT OUT, WALKED INSIDE. WHILE INSIDE I HEARD A THUMP, WHEN I OPENED THE DOOR TO GO BACK OUTSIDE THE VEHICLE WAS TWO FEET FROMM THE DOOR AND THE BUMPER UP AGAINST A PROPANE TANK. THE VEHICLE WAS STATIONARY WHEN I GOT OUT AND WAS FOR A FEW MINUTES, I KNOW THIS BECAUSE I HAVE CCTV CAMERA VIDEO. THE VEHICLE BUMPER HAS DAMAGE.
MY 2015 JEEP CHEROKEE LATITUDE SHUT OFF ON ME WHILE I WAS DRIVING NOT EVEN A FULL WEEK OF OWNING IT. THE VEHICLE GAUGES GO TO ZERO AND I LOOSE POWER STEERING AND WHEN I APPLY THE GAS PEDAL NOTHING HAPPENS. ALL I AM ABLE TO DO IS PRESS THE BRAKE PEDAL AND HOPEFULLY NOT HAVE ANYONE BEHIND ME SO THAT I CAN TRY AND PULL OVER WITH NO POWER STEERING. I HAVE TAKEN IT INTO THE DEALER ON SEVERAL OCCASIONS SHOWING THEM BOTH VIDEO AND PHOTO DOCUMENTATION OF WHAT IS HAPPENING AND THEY HAVE BEEN UNABLE TO DUPLICATE THIS ISSUE AND HAVE NOT PROVIDED ME WITH AN ALTERNATIVE AS TO GETTING ANOTHER VEHICLE OR MY MONEY BACK. THE VEHICLE FIRST SHUT OFF ON ME 18SEP2015 AND HAS CONTINUED TO DO SO ON THE HIGHWAY AND ON CITY STREETS WITH THE MOST RECENT TIME BEING 14FEB2016. I HAVE ALL OF MY DOCUMENTATION OF EVERY TIME ITS BEEN IN THE SHOP FOR THE SAME PROBLEM WITH NO RESOLUTION BEING PROVIDED.
ON 2 OCCASIONS NOW I HAVE ACCIDENTALLY LEFT THE ENGINE RUNNING AND IN GEAR AT A GAS STATION TO REFUEL WHEN I THOUGHT I HAD TURNED THE ENGINE OFF. IT SEEMS IF YOU DO NOT MAKE SURE THE CAR IS IN PARK, THE ENGINE WILL NOT TURN OFF. WHILE I APPRECIATE THE FACT THAT THE ENGINE IS VERY QUITE, IT IS VERY DISTURBING TO ME THAT I MAY CAUSE AN ACCIDENT IF THIS CONTINUES TO HAPPEN. I WOULD LIKE TO SEE THE ENGINE TURN OFF IF THE KEY EXITS THE DRIVING COMPARTMENT AS THIS WOULD KEEP THAT FROM HAPPENING.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE FOLLOWING THE OWNERS MANUAL FOR FLAT TOWING BEHIND A MOTOR HOME I CROSSED MULTIPLE RAILROAD TRACKS AT A GRADE CROSSING AND THE CHEROKEE TOW VEHICLE BEGAN A VIOLENT OSCILLATION THAT SHOOK THE ENTIRE MOTOR HOME AND DID NOT STOP UNTIL THE VEHICLES CAME TO A COMPLETE STOP.
2015 JEEP CHEROKEE LATITUDE. EXPERIENCING LUNGING "JOLT" WHEN GAS PEDAL IS "CAREFULLY" USED ESPECIALLY AFTER A STOP. SLIGHT BUT NOTICEABLE ACCELERATION WHILE COASTING OR BRAKING. PERIODIC UNUSUAL REVVING IN LOWER GEARS WHILE ACCELERATING. VEHICLE TAKEN TO THE DEALERSHIP FOR "FLASH" AND MULTIPLE RE-ASSESSMENT BUT DEALER STATES VEHICLE PERFORMS AS "DESIGNED". DEALERSHIP STATES MULTIPLE COMPLAINTS FOR THE SAME REASON BY OTHER CUSTOMERS. CASE WORKERS FROM FCA OFFERED TRANSMISSION WARRANTY EXTENSION FOR LIFE BUT RETRACTED OFFER AFTER IT WAS FOUND WE HAVE ALREADY PURCHASED EXTENDED WARRANTY. CASE WORKER THEN OFFERED 2 YEARS WORTH OF OIL CHANGES. THE OFFER WAS REFUSED SO COMPLAINT HAS BEEN CLOSED FOR THE SECOND TIME.
IS THE ENGINE START/STOP SYSTEM DANGEROUS? I THINK SO. WHEN I PULL INTO PARKING SPACES AND BEGIN TO SHUT DOWN THE CAR (SHIFT INTO PARK, GO TO PUSH THE ENGINE STOP BUTTON), THE ESS SYSTEM ACTIVATES. BY "ACTIVATES," I MEAN THAT THE CAR TURNS OVER. THIS DOES NOT HAPPEN EVERY TIME, BUT IT HAPPENS OFTEN ENOUGH. IN ONE EXAMPLE, I PULLED INTO A PARKING SPACE AND MY PASSENGER WAS MOVING FASTER THAN ME, AND AS HE WAS GETTING OUT OF THE CAR, THE ENGINE TURNED OVER AS IF TO START (BUT IT WAS ALREADY STARTED). SOME KIND OF SIGNAL IS BEING SENT FROM THE ESS SYSTEM, WHICH HAS NO CONSISTENT BEHAVIOR, SO YOU HAVE NO IDEA IF IT IS WORKING OR NOT. I BELIEVE NHTSA NEEDS TO LOOK INTO HOW THE ESS SYSTEM FUNCTIONS IN NORMAL DAILY CAR USE. THIS BEHAVIOR HAS OCCURRED SINCE I BOUGHT THE CAR NEW. IN ANOTHER INSTANCE, THE BEHAVIOR WAS THE SAME, EXCEPT I DID NOT HAVE A PASSENGER TRYING TO GET OUT OF THE CAR.
TRANSMISSION SHIFTS VERY ROUGH WHEN SHIFTING FROM FIRST TO SECOND. SOMETIMES THE WHOLE VEHICLE WHICH SHAKE WHEN IT SHIFTS.
UNDER ACCELERATION FROM A STOP (EITHER STRAIGHT LINE OR MAKING A RIGHT HAND TURN) THE RPMS INCREASE BEFORE THE VEHICLE RESPONDS. WHEN IT DOES, THE VEHICLE LUNGES FORWARD UNPREDICTABLY. DURING MANUAL SHIFTING AND BRAKING (WHILE IN MOTION) THE RPMS SHOOT UP TO BEFORE TRANSMISSION ENGAGES 4TH GEAR WHEN DOWNSHIFTING FROM 5TH CAUSING A MOMENTARY FREEWHEELING SCENARIO. DURING ACCELERATION FROM ABOUT 10-15 MPH THE VEHICLE ONCE AGAIN INCREASES RPMS AND THEN LUNGES FORWARD. THE VEHICLE PERFORMS HARD SHIFTING BETWEEN GEARS WHILE IN MOTION. AT FREEWAY SPEEDS THE TRANSMISSION MAY NOT DOWNSHIFT/ RESPOND OR ACCELERATE FOR 3-4 SECONDS. WHEN REVERSING THE THE SAME LUNGING SCENARIO OCCURS HOWEVER IT IS LESS PREDICABLE AS REVERSE GEAR IS TALLER. OVERALL PERFORMANCE IS SPORADIC AND UNPREDICTABLE.
RMP'S SPIKE WHEN TRYING TO STOP LUNGING VEHICLE FORWARD, COASTING WITHOUT CRUISE CONTROL ON INTERSTATE AT 70 VEHICLE RPM'S JUMPED UP CAUSING IT TO INCREASE SPEED LUNGING FORWARD TO 80 MPH AS IF ACCELERATOR IS PUSHED, LETTING OFF GAS TO SLOW DOWN VEHICLE WILL LUNGE FORWARD AS IF YOU WERE APPLYING GAS AND RPM'S JUMP UP, IF FOOT ISN'T ON BREAK YOU WOULD HIT SOMEONE, VERY UNSAFE TO DRIVE AND HAS ALREADY ALMOST CAUSED ME TO HIT SOMEONE 4 TIMES. DOESN'T DO IT ALL THE TIME IT AND IS INTERMITTENT. PROBLEM HAS OCCURRED APPROXIMATELY 6 TIMES. HAS BEEN TO DEALER OVER 30 DAYS AND ONLY HAS 5,000 MILES ON IT. THEY SAY CAN'T DUPLICATE THE PROBLEM. VERY UNSAFE TO DRIVE AND NO ONE WANTS TO FIX PROBLEM. STARTED HAPPING AT 2,000 MILES.
I HAD JUST LEFT THE DEALERSHIP FOR A WARRANTY ISSUE AND WAS 2 MILES FROM THE DEALERSHIP WHEN THE HOOD FLEW OPEN BLINDING ME I CALLED THE DEALERSHIP AND THEY ASKED THAT I CALL CHRYSLER AS THE SAFETY LATCH SHOULD HAVE HELD CHRYSLER SENT AN INVESTIGATOR OUT WHO IN FRONT OF MYSELF THE DEALERSHIPS SERVICE MANAGER AND ANOTHER PERSON TOLD US THAT THE SAFETY LATCH WAS IMPROPERLY ALIGNED AND DID NOT HOLD I ASKESKED THE INVESTIGATION DEPRTMENT FOR A COPY OF THE INVESTIGATION REPORT AND THEY TOLD ME NO IT WAS THERE PROPERTY AND WOULD NOT SUPPLY ME WITH A COPY.I WAS ON HWY 195 IN WA. STATE SOUTHBOUND OUT OF PULLMAN.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING IN THE RAIN AT AN UNKNOWN SPEED, THE POWER LIFTGATE FAILED. THE CONTACT STATED THAT THE LIFTGATE WOULD NOT CLOSE. WHEN MANUALLY CLOSED, THE LOCK WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE POWER LIFTGATE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. PARTS DISTRIBUTION DISCONNECT.
BACK WINDOW BROKE. NO IDEA WHERE IT CAME FROM OR HOW IT STARTED AS I WAS SITTING IN MY HOME AND THE CAR WAS PARKED OUTSIDE. THE CAR IS NOT EVEN A YEAR OLD. TWO HOLES ON THE SIDES OF THE BACK WINDOW AT FIRST. THE WINDOW WAS CRACKED ACROSS THE WINDOW, COULD STILL HEAR IT CRACKING WHEN I SAW. THEN THE NEXT MORNING THE TOP HALF OF THE WINDOW WAS CRACKED. IS THIS A DEFECT?
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT CHANGE GEARS WHEN PROMPTED AND WOULD NOT ACCELERATE. IN ADDITION, THERE WAS AN ODOR OF BURNING RUBBER AND A CLICKING NOISE FROM THE TRANSMISSION. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.
PURCHASED VEHICLE NEW, JULY 2015. ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 35 MPH TO 45 MPH, VEHICLES AUTOMATIC BRAKING SYSTEM ENGAGED FOR NO REASON CAUSING THE VEHICLE TO SLOW DRAMATICALLY IN TRAFFIC. FIRST INSTANCE WAS DRIVING ON COUNTRY ROAD, SECOND INSTANCE ON MAJOR INTERSTATE, THIRD INSTANCE DRIVING ON CITY ROAD. IN ADDITION, ON NUMEROUS OCCASIONS, AUTOMATIC BRAKING SYSTEM ENGAGED FOR NO REASON WHEN VEHICLE IS IN BACKING MODE. THIS HAS OCCURRED WHILE BACKING INTO PARKING SPACES AND INTO MY GARAGE. IN ALL INSTANCES, THE BRAKING WARNING SYSTEM ENGAGED AUTOMATICALLY. HAS BEEN AT DEALERSHIP TWICE FOR THESE TWO PROBLEMS, MOST RECENT VISIT, DEALERSHIP WAS ABLE TO DUPLICATE THE AUTOMATIC BRAKING ENGAGING WHEN IT SHOULD NOT HAVE WHILE IN BACKING MODE. NO RESOLUTION FROM DEALERSHIP AT THIS POINT.
NEW 2015 JEEP CHEROKEE LATITUDE WITH 4K MILES ON IT SUDDENLY TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. NO WARNING OTHER THAN A MESSAGE ON THE DASH TO PUT THE CAR IN PARK TO CHANGE GEARS. VERY DANGEROUS, LOST CONTROL OF POWER STEERING, GAS AND BRAKES. WAS ABLE TO PUT CAR IN PARK ON SIDE OF ROAD, RESTART IT AND GET HOME. IT HAPPENED AGAIN THE NEXT MORNING AND WAS TOWED TO DEALERSHIP. SERVICE DEPT. RAN ALL UPDATES AND THE CAR SHUT OFF ON THEM WHILE TESTING IT TOO. HAS BEEN IN THE SHOP FOR 2 WEEKS AND THEY SAY IT WAS DUE TO EXCESSIVE OIL CONSUMPTION AND AR REPLACING THE ENGINE. I DON'T BELIEVE THIS TO THE CAUSE; NEVER GOT A WARNING LIGHT AT ALL AND CAR DOES RESTART AND RUN AFTER IT SHUTS ITSELF OFF. SCARED TO DRIVE IT ONCE I GET IT BACK AGAIN, IT IS REALLY LIKE A DEATH TRAP WHEN IT SHUTS OFF. YOU ARE THE MERCY OF ALL THE DRIVERS AROUND YOU TO GET OUT OF YOUR WAY. SOMEONE IS GOING TO GET HURT OR GET KILLED IF THEY DON'T FIGURE THIS OUT SOON.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015. AGAIN BACKING UP MY DAUGHTERS DRIVEWAY. I CONTACTED THE JEEP SERVICE MANAGER AND HE SAID THEY PROBABLY CAN'T FIX IT IF IT DOESN'T SET A CODE. (GREAT) THE JEEP HASN'T FAILED BACKING UP AGAIN BUT IT DID FAIL ON THE HIGHWAY AT 65 MILES PER HOUR COMPLETELY SHUTTING DOWN AND NOT RESTARTING. (SEE COMPLAINT #10819212) LIKE OTHER JEEP OWNERS I'VE NOTICED THE JEEP STAYS IN THIRD GEAR TO LONG AT LOW SPEED, ESPECIALLY IF YOU HAVE TO MAKE A LEFT TURN IN FRONT OF ON COMING TRAFFIC. I'VE RESORTED TO DOWN SHIFTING THE TRANSMISSION MYSELF SO I CAN HAVE SOME POWER TO MAKE THE TURN WITHOUT GETTING HIT. ( NOTE TO CHRYSLER, I'M A FIRST TIME JEEP BUYER, KEEP DOING NOTHING ABOUT THE ENGINE AND TRANSMISSION PROBLEMS AND YOU CAN FIND YOUR JEEP AT A FORD OR CHEVY DEALERSHIP.......REAL SOON).
MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.
THERE HAVE BEEN SEVERAL INSTANCES OF SLOW RESPONSE FROM THE TRANSMISSION. HEADING SOUTH AT A HIGHWAY INTERSECTION WHERE CROSS TRAFFIC DOES NOT STOP, I WAITED AT THE STOP SIGN UNTIL TRAFFIC WAS CLEAR TO THE EAST. I PRESSED THE ACCELERATOR AND DIDN'T GET MUCH RESPONSE UNTIL TRAFFIC WAS CLOSE ENOUGH THAT I DEBATED ABOUT NOT CROSSING AND THE CAR SUDDENLY MOVED INTO THE LANES OF TRAFFIC. I WAS ABLE TO CROSS TO THE DIVIDER BEFORE BEING BROADSIDED BECAUSE TRAFFIC SLOWED FOR ME. ANOTHER INCIDENT INVOLVES PULLING OUT OF MY DRIVEWAY. I LIVE ON A MAJOR HIGHWAY SO I AM VERY CAUTIOUS WHEN I PULL OUT. AS I TURNED RIGHT FROM MY DRIVEWAY MY CAR DIDN'T DO MORE THAN CREEP ALONG EVEN THOUGH IT HAD GONE DOWN THE DRIVE JUST FINE. I GOT THE RPM UP TO 6 ON THE GAUGE (7 IS RED) WHEN IT SUDDENLY "CAUGHT" AND TOOK OFF. A CAR THAT HAD BEEN A LONG DISTANCE BACK CAME VERY CLOSE TO REAR-ENDING ME. ON ANOTHER OCCASION AS I PULLED UP BEHIND A CAR AT A LIGHT, MY CAR WAS STOPPING AND THEN SUDDENLY LURCHED FORWARD BEFORE COMING TO A COMPLETE STOP. I HADN'T STOPPED BRAKING OR PUSHED THE ACCELERATOR. I WOULD HAVE HIT THE CAR IN FRONT OF ME IF I HADN'T BEEN LEAVING A FAIR AMOUNT OF ROOM BETWEEN US. THE VARIABILITY AND UNPREDICTABILITY OF THIS CAR IS WHAT MAKES IT SO DANGEROUS. IT HAS SMALL ISSUES LIKE DIFFICULTY CLIMBING HILLS ON OCCASION OR JUMPING WHEN IT SHIFTS DURING NORMAL DRIVING BUT I HAVE CHANGED MY ROUTES (CHOOSE STOPLIGHTS TO CROSS HIGHWAYS) AND DRIVING STYLE (LEAVE LOTS OF ROOM BETWEEN IT AND OTHER CARS) TO ACCOMMODATE DAILY INCONVENIENCE.
I WAS TRAVELING ON A MAJOR HIGHWAY AT 65 MPH WHEN THE ENGINE SHUT OFF. I PUT THE JEEP'S TRANSMISSION IN NEUTRAL AND IT WOULD NOT START. I WAS ABLE TO PULL TO THE RIGHT SIDE OF THE ROAD SAFELY SINCE IT WAS VERY LIGHT TRAFFIC. I TRIED STARTING THE JEEP WITH THE TRANSMISSION SHIFTER IN PARK AND NOTHING HAPPENED. I REMOVED THE KEY FOB FROM THE START/RUN SWITCH AND TRIED LOCKING & UNLOCKING THE CAR DOORS, AND NOTHING HAPPENED. I TRIED THE REMOTE START BUTTON,AND AGAIN, NOTHING HAPPENED. MY WIFE GAVE ME HER KEY FOB AND THE JEEP STARTED RIGHT UP AND RAN OKAY. THERE WERE NO LIGHTS ON THE DASH SHOWING ANY PROBLEMS. WHEN I GOT TO MY DESTINATION AFTER ANOTHER 10 MINUTES OF TRAVEL I TRIED MY KEY FOB AGAIN AND THE JEEP STARTED OKAY. I USED MY KEY FOB ON THE RETURN TRIP OF 67 MILES WITH NO PROBLEMS. THERE IS AN UNKNOWN CAUSE OF THE INCIDENT. COULD IT BE THE KEY FOB OR THE ELECTRONICS THAT CONTROL ENGINE RUNNING MODE?
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DANGEROUS 2015 JEEP CHEROKEE LATITUDE WITH 853 MILES. FIRST WEEK OF OWNERSHIP I NOTICED A VERY ODD SHIFTING WERE THE JEEP WOULD LUNG FORWARD FROM 1ST TO 2ND GEAR AT ABOUT 5MPH, HARD SHIFTS, AND WAS STRUGGLING TO FIND GEARS AT 35-40MPH ALONG WITH A NONRESPONSIVE GAS PEDAL THAT SPOOKED ME DURING MANY ACCELERATION INSTANCES OF SLOW SPEEDS AND HIGHWAY SPEEDS. TOOK INTO THE DEALERSHIP WHERE I BOUGHT IT FROM AND EXPLAINED WHAT WAS BEING EXPERIENCED, WITH THE BACK UP CAMERA BEING SATURATED WITH LIGHT, AND GAS DOOR THAT WAS NOT ALIGNED WITH THE BODY. THEY CHECKED FOR CODES BUT A SERVICE LIGHT NEVER APPEARED. WAS TOLD THERE WERE UPDATES THAT NEED TO BE INSTALLED. AFTER THE UPDATE,WHICH I ASSUMED WAS A POWER TRAIN UPDATE FOR THE TRANSMISSION. LEFT DEALERSHIP AND IT ALL STARTED HAPPENING AGAIN WITH THE TRANSMISSION. SO WAS TOLD BY A SERVICE REP NEED TO LET THE TRANSMISSION LEARN MY DRIVING HABITS WHITH NO HARSH ACCELERATION BECAUSE OF THE 350 MILE BREAKIN PERIOD. DROVE FOR A WHILE TOO SEE IF IT WOULD SMOOTH OUT. NOPE IT DIDN'T IT STARTED HAVING AN ODD FEELING WHEN PUT IN DRIVE AND MOVING FORWARD LIKE THE CLUTCHS IN THE TRANSMISSION WERE SLIPPING WHICH GIVES THE SENSATION OF WOBBLE VIBRRATION. RETURNED IT BACK TO THE DEALERSHIP AGAIN FOR SECOND TIME DUE TO WHEN IN THE MID DEL OF AN INTERSECTION WHILE MAKING A LEFT TURN WITH APPROPRIATE THROTTLE APPLIED IT SUDDENLY LOSS POWER WITH TRAFFIC COMING FROM OPPOSITE DIRECTION SO I HAD TO WOT THE GAS PEDAL TO GET IT TO MOVE THEN IT RESPONDED WITH ME OVER ACCELERATING INTO A TURN AND IMMEDIATELY GOT OFF THE GAS AND HAD TO APPLY BRAKE PRESSURE AND CONTROL STEERING. IT HAPPENDED QUIET A FEW TIMES BEFORE I FINALLY GOT FRUSTRATED WITH IT AND RETURNED TO DEALER FOR SERVICE 3RD TIME. WAS TOLD COULDN'T DUPLICATE,SO THEY CAN'T FIX IT. FILED COMPLAINT WITH FCA FOR REMEDY. THIS JEEP MAKES ME FEAR DRIVING IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO THIRD GEAR AND DOWNSHIFTED TO THE NEXT GEAR ON ITS OWN. THE VEHICLE ALSO JERKED WHILE DRIVING 30 MPH WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 02/03/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE TRANSMISSION CONTROL AND WIRING HARNESS. THE CONSUMER STATED THE VEHICLE WAS A LITTLE BETTER, BUT THERE WAS STILL SOME HARD SHIFTING AND THE DOWN SHIFTING FROM 5TH TO 1ST WAS SLOW AND SOMETIMES NON-EXISTENT. UPDATED 02/09/16*JB
I NOTICED THAT WHEN THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT FROM 5TH TO 4TH GEAR, THE CAR WOULD LURCH FORWARD AND BEGIN TO ACCELERATE EVEN WHEN MY FOOT WAS NOT ON THE PEDAL. SOON AFTERWARD THE TRANSMISSION LIGHT CAME ON. TOOK IT IN ON TWO SEPARATE OCCASIONS WITH NO RESULTS. AFTER THE THIRD SERVICE THEY REPLACED THE ENTIRE TRANSMISSION. WHEN I PICKED MY CAR UP THE LURCHING FROM 5TH TO 4TH GEAR WAS GONE, BUT A NEW AND MORE AGGRESSIVE LURCH TAKES PLACE EVERY TIME IT SHIFTS FROM 2ND TO 1ST. I'VE ALSO NOTICED WHAT APPEARS TO BE A VIBRATION THAT WAS NOT PRESENT BEFORE THE NEW TRANSMISSION. AFTER THIS 3RD SERVICE I DECIDED TO FILE A LEMON LAW REPORT
ERROR LIGHT COMES ON TOOK TO DEALERSHIP AT 6000 MILES, REPLACED TRANSMISSION, HAVE HAD MULTIPLE SHIFTING ISSUES AND CHRYSLER REFUSES TO FIX THE PROBLEM. REALLY DISCOURAGED AND FRUSTRATED WITH CHRYSLERS LACK OF RESPONSE.
TRANSMISSION HARD SHIFTS WHEN DECREASING SPEED REACHES JUST UNDER 20 MPH. THE THUNK IS LOUD AND HARD ENOUGH TO MOMENTARILY SHAKE THE JEEP. THIS MODEL WAS NOT SUPPOSED TO BE AFFECTED BY THE SOFTWARE ISSUES AFFECTING OTHER PRODUCTION RUNS, BU IT IS CLEARLY PRESENT. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY RESET THE SHIFT POINTS. NOW THE TRANSITION THUNKS COMING FROM 4TH INTO 3RD. THE INITIAL COMPLAINT WAS 3RD INTO 2ND. THIS HAPPENS THE MAJORITY OF DOWNSHIFTS. IF THE AUTO-ENGINE OFF SWITCH IS ENGAGED (AUTO-OFF DISABLED) THE RATIO OF HARD SHIFTS TO CLEAN SHIFTS IMPROVES BY ABOUT 20%. THIS APPEARS TO BE AN UNREPORTED SOFTWARE ISSUE. THE DEALERSHIP IS TELLING ME THAT IF THERE IS NO ERROR CODE THERE IS NOTHING THEY WILL DO, BUT THERE IS CERTAINLY A SAFETY ISSUE GOING ON HERE. THE FORCE OF THESE HARD SHIFTS ARE PUTTING ENORMOUS STRAIN ON THE POWER TRAIN.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED WHILE DRIVING, SHE BLACKED OUT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER STERNUM, HEAD AND LEGS. MEDICAL ATTENTION WAS REQUIRED AT THE SCENE OF THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
TRANSMISSION IS FAULTY. NUMEROUS DIFFICULT SHIFTING ISSUES, PARTICULARLY AFTER STOPPING AND RESTARTING. THE VEHICLE HAS BEEN TAKEN BACK AT LEAST THREE TIMES FOR REPROGRAMMING BUT THE CONDITION STILL EXISTS.
SIDE VIEW MIRRORS' PLACEMENT BLOCKS VISIBILITY PARTICULARLY WHILE MANEUVERING IN PARKING LOTS CREATED SEVERAL CLOSE CALLS. MIRROR SHOULD BE MOUNTED HIGHER TO ELIMINATE VISION BLOCKAGE WHILE IMPROVING VISIBILITY.
UCONNECT SYSTEM AND THE SCREEN PLACEMENT IS A DISTRACTION THAT CAUSES THE DRIVER TO LOSE SITE OF THE ROAD AND TRAFFIC. A RELOCATION AND REDUCED SCREEN SIZE COULD HELP ALLEVIATE THE PROBLEM. ONCE THERE WERE LAWS PROHIBITING SUCH DEVISES TO BE VISIBLE TO THE DRIVER WHILE DRIVING???
VEHICLE HAS ROLLING STOP CONDITION (DESCRIPTION GIVEN BY JEEP TECHNICIAN) WHICH OCCURS BETWEEN 1 AND 3MPH. VEHICLE COMES TO A ROLLING STOP, TRANSMISSION WILL STAY IN THIRD GEAR AND HOLD THIRD GEAR. WHEN THE THROTTLE PEDAL IS DEPRESSED TO COMPLETE A TURN THE VEHICLE WILL NOT MOVE FORWARD. THEN SUDDENLY A VIOLENT TRANSMISSION KICK DOWN OCCURS CAUSING THE CAR TO DOWNSHIFT IN TO FIRST GEAR CAUSING THE JEEP TO LUNGE FORWARD AND SQUEAL THE TIRES. DEALERSHIP CLAIMS SECOND GEAR HAS BEEN ELIMINATED IN THE SOFTWARE UPDATE CAUSING THIS TO HAPPEN. MY JEEP HAS BEEN AT THE DEALERSHIP FOUR TIMES. CHRYSLER IS NOW INVOLVED BECAUSE CROSSING INTERSECTIONS WHILE TURNING BELOW FOUR MPH IS UNSAFE AND UNPREDICTABLE WHEN DRIVING. WHEN THERE ARE PASSENGERS IN THE CAR (EXTRA WEIGHT) OR A INCLINE THE CONDITION IS EVEN WORSE. IT SEEMS EVERYTHING HAPPENED AFTER FIRST SOFTWARE UPDATE WAS DONE. MY JEEP HAD NO ISSUES OF ANY KIND BEFORE THIS.
WHEN AN OPERATOR SLOWS DOWN TO 5MPH TO A YIELD SIGN OR UNCONTROLLED INTERSECTION, AND THEN ATTEMPTS TO ACCELERATE THE JEEP STICKS IN A HIGHER GEAR SUCH AS 3RD GEAR OR 4TH AND KEEPS AT A CONSTANT 5MPH SPEED AS IT ENTERS AN INTERSECTION. THE OPERATOR NOTICES THIS ISSUE AND PRESSES THE ACCELERATOR PEDAL HARDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. AFTER A FEW SECONDS WITH THE ACCELERATOR PEDAL PRESSED TO THE FLOOR THE JEEP FINALLY DOWNSHIFTS TO 1ST GEAR, SQUEALS THE TIRES AND ACCELERATES HARD THROWING THE OPERATOR AND OCCUPANTS INTO THE SEAT IN A WHIPLASH FASHION. THIS ALL HAPPENS IF THE OPERATOR IS NOT STRUCK BY AN ONCOMING VEHICLE. OPERATORS THIS PARTICULAR JEEP CHEROKEE ARE USE TO OTHER VEHICLES THAT ACCELERATES NORMALLY UNDER THIS CONDITION. THE JEEP HAS BEEN INTO THE LOCAL JEEP DEALERSHIP 4 TIMES AND THEY STATE "THE JEEP IS ACTING AS DESIGNED". A JEEP CARE NUMBER HAS BEEN ASSIGNED TO THE ISSUE BUT NOTHING HAS BEEN DONE TO THIS DATE.
MY 2015 JEEP CHEROKEE TRAILHAWK HAS 5000 MILES ON IT AND THE TRANSMISSION SHIFTS REALLY HARD AND AT TIMES ON TAKE OFF IT STALLS REALLY BAD,ALMOST GOT ME HIT BECAUSE THE TRANSMISSION WAS NOT SHIFTING AND PERFORMIMG LIKE IT SHOULD. THIS PROBLEM HAS BEEN HAPPENING VERY OFTEN. IM AFRAID ONE DAY ITS GONNA GET ME KILLED OR INJURED .
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE REAR HATCH DOOR DID NOT OPEN ALL THE TIME. THE LAST TIME IT OPENED, IT CAME DOWN UNINTENTIONALLY. THE CONTACT HAD TO GO TO THE EMERGENCY ROOM BECAUSE THE DOOR CAME DOWN ON HIS LEG. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
HEADLIGHTS ARE DANGEROUS AND VERY DIM BY DESIGN. ALMOST DROVE OFF THE ROAD SO DIM. CAN'T SEE PEDESTRIANS OR STREET SIGNS.AFRAID OF HITTING SOME ONE CROSSING THE STREET OR GETTING INTO AN ACCIDENT. THE DEALERSHIP SERVICE SAID LIGHTS ARE WORKING AND ADJUSTED AS DESIGNED. HAVE READ THOUSANDS OF SIMILAR COMPLAINTS IN VARIOUS ONLINE FORUMS. PLEASE RECALL BEFORE PEOPLE LOSE THEIR LIVES. IF IT HASN'T HAPPENED ALREADY. DIM LIGHTS WHEN DRIVING IN THE CITY ,HIGHWAY, GOOD WEATHER, BAD WEATHER. TOTALLY INADEQUATE AND DEADLY DANGEROUS UNDER ALL CONDITIONS AND CIRCUMSTANCES.
VEHICLE LUNGES AND OR JERKS FORWARD NEARING AND OR AT A COMPLETE STOP. IT HAPPENS THE MAJORITY OF DRIVING TIME AND HAS BEEN IN THE JEEP DEALERSHIP 3 TIMES.
JUST PURCHASED A LOADED JEEP CHEROKEE TRAILHAWK AND NOTICED IMMEDIATELY DURING FIRST NIGHT DRIVE THAT HEADLIGHTS ARE HUGELY UNDERPOWERED. THE ROAD IS DARK AND I'D SAY THEY HAVE LESS THAN HAVE THE BRIGHTNESS OF MY LAST CAR. I ALMOST GOT IN AN ACCIDENT THE FIRST NIGHT AS I COULD NOT SEE WHERE THE CENTER OF THE LANE WAS WHEN MAKING A LEFT TURN. I SUBSEQUENTLY GOT ONLINE AND READ A TON OF COMPLAINTS OVER NEW CHEROKEE (2014-2016) HEADLIGHTS. THIS IS SO DANGEROUS AND UNACCEPTABLE AND YES, THE HEADLIGHTS ARE WORKING AND I AM OPERATING THEM CORRECTLY.
MY JEEP CHEROKEE I4 LATTITUDE FWD WILL NOT SHIFT DOWN THROUGH 3RD-2ND-1ST. THIS RESULTS IN A CONSTANT "LUNGING OF THE VEHICLE" (DUE TO VEHICLE TORQUE WHEN GOING 5MPH IN 3RD) WHEN SLOWING DOWN TO PARK OR WHEN IN STOP AND GO TRAFFIC AND COMING TO A STOP BEHIND A VEHICLE (CAUSING A NEAR COLLISION) THE SHEER MASS OF THE VEHICLE REMAINING IN 3RD GEAR AT 5MPH RESULTS IN MANY UNNERVING INCIDENTS THAT WOULD BE AVOIDED IF THE VEHICLE GEARED DOWN. IT IS BEYOND OBVIOUS THAT CHRYSLER/ JEEP HAS CORRECTED THIS ISSUE IN 2016 VEHICLES WITH THE SAME POWERTRAIN BUT APPEARS TO LEAVE A LARGE NUMBER OF PRODUCT BUILD WITH THE ISSUE FROM THE 2014-2015 PERIOD. CHRYSLER ACTUALLY MAY HAVE DESIGNED A SOFTWARE UPDATE (R01) UNDER THE GUISE OF RESOLVING "DURABILITY ISSUES" AND INJECTED THIS PARTICULAR SAFETY ISSUE INTO VEHICLES. THEY NOW APPEAR TO HAVE NO INTEREST IN ACTUALLY FIXING THE ROOT PROBLEM. WILL NHTSA WAIT UNTIL SOME CHILD IS HIT IN A DRIVEWAY DUE TO ONE OF THESE "LUNGES"?
POOR HEADLIGHTS; THEY PUT OUT VERY LOW LIGHT TO SEE ROAD AT NIGHT. EXTREMELY HARD TO SEE WHEN TURNING AT NIGHT DUE TO THEY ARE PROJECTOR HEADLIGHTS .HEADLIGHTS CAN NOT BE ADJUSTED PER DEALER. ISSUE IS ON- GOING.
THE CAR HAS A TOXIC INTERNAL SMELL. IT CLINGS TO YOU FOR HOURS AFTER LEAVING THE CAR AND HAS REMAINED ON CLOTHING AND BABY TOYS LEFT IN THE CAR. I BOUGHT THE CAR NEW AND AS I HAVE DRIVEN THE CAR THE SMELL HAD BECOME WORSE AND WORSE. THE DEALERSHIP ACKNOWLEDGED THE SMELL AND SAID IT WAS FROM FACTORY STICKERS UNDER THE CAR. JEEP PAID TO HAVE THE STICKERS REMOVED OVER THREE WEEKS AGO. THE CAR SMELL IS NOT DISSIPATING. I PLACE MY ONE YEAR OLD SON IN THE CAR AND I AM TERRIFIED OF THE EFFECT THE CHEMICAL SMELL MAY BE HAVING ON HIM. THE DEALERSHIP HAS SAID I HAVE TO JUST WAIT FOR THE SMELL TO GO AWAY. IT IS NOT HEALTH AND BEYOND ANY TOXIC SMELL I HAVE EVER EXPERIENCED. THIS IS THE ONLY CAR I HAVE ACCESS TO DRIVE AND HAVE NO CHOICE BUT TO PLACE MY SON IN IT.
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE COLLISION BRAKING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED TWO WEEKS AGO, THE LANE SENSOR AND COLLISION AVOIDANCE SYSTEM TURNED OFF AS INDICATED BY THE RED LIGHT BEING ON THE OPTIONS BUTTON. A MESSAGE CAME ON THAT SAID ACC FCW WAS INACTIVE AND TO CLEAN THE FRONT RADAR SENSOR. HE WIPED AND CLEANED THE SENSOR. HOWEVER, THAT DID NOT STOP THE MESSAGE FROM CONSTANTLY COMING ON. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED EVEN THOUGH THE COLLISION BRAKING SYSTEM WAS TURNED OFF, IT WAS ACTING AS THOUGH SOMETHING WAS BEHIND HIM AND THEREFORE THE BRAKES ENGAGED CAUSING THE VEHICLE TO STOP. *JB
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED THREE TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WERE TWO HOLES NEAR THE HEAT SENSOR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 10.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR AND THE START STOP WARNING INDICATOR ILLUMINATED. IN ADDITION, THE ENGINE MISFIRED AND THE VEHICLE VIOLENTLY SHOOK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY SPOOL VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
HAD THREE MONTHS WITH MY CAR, STARTED SHOWING THE CHECK ENGINE LIGHT PERIODICALLY, I DIDN'T TAKE MUCH IMPORTANCE, THEN I RECEIVE A RECALL FROM THE DEALER, THEY FIX THE UNKNOWN PROBLEM, THEN FIVE MONTHS LATER I PARK ON THE PENDING STREET AND TRYING TO DRIVE BACK, THE SHIFTER WASN'T MOVING AT ALL, AFTER A FEW MINUTES STRANGLING WITH THE SHIFTER THE CAR FINALLY WORK, AFTER THAT THE CHECK ENGINE LIGHT WAS ON FOR A DAY, THIS HAPPENED AGAIN CONTINUOUSLY. THIS CHECK ENGINE LIGHT ON, HAPPENS A LOT. TODAY 12-04-2015, A TRAGEDY HAPPENED TO ME , WHEN I PARK MY CAR ON A CLIMB STREET, I PUT THE SHIFTER ON PARK, TURN OFF THE CAR, TOOK MY KEY, I GET OUT OF THE CAR, CLOSE THE DOOR, WHEN I WAS ABOUT TO SET UP THE ALARM I NOTICE BY REFLECTION THAT SOMETHING WAS MOVING, AND THAT WAS MY CAR, PASSING BY NEXT TO ME AND CRASHING INTO A CONCRETE WALL, ALMOST RUN ME DOWN, 'AGAIN THE CAR WAS OFF AND I HAD THE KEY IN MY HAND'. HOW IS THIS POSSIBLE??? IF MY CAR HAS AN AUTOMATIC TRANSMISSION. I DON'T FEEL SAFE ANYMORE, OWING THIS CAR, PUTTING MY LIFE AND OTHERS IN RISK, I DON'T THIS IS FAIR, WHEN YOURE INVESTING YOUR MONEY FOR SECURITY, I NEED A RESPONSE OR SOLUTION FOR THIS PROBLEM A.S.A.P. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
WHILE DRIVING IN A SHOPPING CENTER FILLED WITH PEDESTRIANS AND VEHICLES..THE VEHICLE LUNGED FORWARD ..I WAS AT 1 MPH OR LESS..THIS HAS HAPPENED FREQUENTLY..MY SON WAS IN THE VEHICLE WITH ME AT THE TIME AND ASK ME WHAT I WAS DOING..I TOLD HIM THAT I DIDN'T ACCELERATE THE CAR..IT DID IT ON ITS OWN..THIS SCARED ME AS WELL AS HIM. I HAVE TAKEN THE CAR THE THE DEALERSHIP SEVERAL TIMES TO HAVE THE TRANSMISSION CHECKED..AND THEY SAY THERE ARE NO CODES AND CANT FIND ANYTHING WRONG.
VEHICLE HESITATES FOR A FEW SECONDS TO GO FORWARD WHEN I PRESS ON GAS..THEN IT LUNGES FORWARD..VERY DANGEROUS ..ESPECIALLY WHEN TURNING LEFT IN TRAFFIC..I TOOK IT TO THE DEALER AND TOLD THEM ABOUT THIS AND I AM AFRAID THIS CAR IS GOING TO GET ME KILLED DOING THIS. THEY CHECKED CODES AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENS DAILEY WHENEVER I'M DRIVING IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE DID NOT FUNCTION PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 3,680. PARTS DISTRIBUTION DISCONNECT.
PURCHASED JEEP AND HAVE HAD SAFETY ISSUES WITH INCONSISTENT SHIFTING SINCE DAY ONE. I HAVE RETURNED TO THE DEALER 19 TIMES FOR SHIFTING ISSUES AND OTHER COMPLAINTS. AT THE PRESENT TIME I CONTINUE TO HAVE A "SERVICE SHIFTER" LIGHT COME ON IN THE VEHICLE. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION. YOU CAN TRY TO RESET THE SHIFTER TO LET THE COMPUTER TRY TO RECOGNIZE THE ERROR, BUT IT DOESN'T WORK. TECHNICIANS HAVE TOLD ME NOT TO DRIVE WITH THE LIGHT ON AS THE CAR MAY SHIFT IN A DIFFERENT GEAR OR EVEN REVERSE. CHRYLSER STAR TECHNICIANS KEEP RESETTING THE SOFTWARE, HOWEVER THE LIGHT CONTINUES TO COME BACK ON RANDOMLY. I HAVE EXPRESSED MY CONCERNS AND FEARS WITH THE SHIFTING, HOWEVER THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM NOR HOW TO FIX THE ISSUE SO THEY CONTINUE TO RESET THE COMPUTER. I DO NOT FEEL SAFE DRIVING THE VEHICLE AS I NEVER KNOW WHEN THE LIGHT WILL COME ON NOR WHAT IT WILL DO. FOUND ERROR CODES U146500 AND P1C861D. PERFORMED FLASH UPDATES. DATES OF ISSUES: 6/29/15, 07/17/15, 09/06/15, 12/01/15. I ALSO HAVE PROBLEMS WITH INCONSISTENT SHIFTING AND TAKE OF. YOU CAN TRY TO ACCELERATE AND THE CAR WILL NOT GO BUT THE RPM'S WILL RISE. THE CAR WILL SUDDENLY TAKE OFF AFTER A 4-5 SECOND DELAY. THIS HAS CAUSED ME GREAT FEAR AS SOMETIMES YOU WILL GO TO TURN AND THE CAR PAUSES BEFORE TAKING OFF. BY THE TIME IT DOES TAKE OFF YOU HAVE TURNED IN FRONT OF AN ONCOMING CAR. AGAIN CHRYSLER STAR TECHNICIANS HAVE TOLD ME I AM "OVER SENSITIVE" AND THE CAR FUNCTIONS AS ANY 9 SPEED TRANSMISSION IS DESIGNED TO DO.
CRUISE CONTROL FAILED TO REGULATE SPEEDS ON INTERSTATE - ACCELERATED AT SPEEDS IN EXCESS OF SET SPEED BY 10-14 MILES PER HOUR. VERY DANGEROUS ACCELERATING TO THE POINT POSSIBLE COLLISION WITH VEHICLE AHEAD ON ROADWAY. SET SPEED OF 72 WENT UP TO 84-89 MILES PER HOUR ON SLIGHT DOWNHILL.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
CHECK ENGINE LIGHT BEGAN COMING ON 8K MILES. DOESN'T SHIFT PROPERLY WON'T ACCELERATE PROPERLY. HAS BEEN IN SHOP FOR SAME THING 4 TIMES IN 2 MONTHS. AND LIGHT HAS BEEN ON ALL OF 3MONTHS BUT HAD TO WAIT ON PARTS AND LONER. BRING IT HOME ONLY TO HAVE SAME ISSUE NEXT DAY. MANY COMPLAINTS ONLINE ABOUT THIS ISSUE. THEY KEEP REPLACING SAME PART AND NEVER FIXES PROBLEM FOR MORE THAN A DAY OR TWO.
AFTER DRIVING INTO MY DRIVEWAY, WHICH HAS A PARTIAL SLOPE AS NORMAL, I PUT THE VEHICLE IN PARK AND REMOVED THE KEY FROM THE IGNITION. I OPENED THE DOOR AND STARTED EXITING THE JEEP WHEN IS STARTED ROLLING BACKWARD. I WAS ABLE TO SCRAMBLE BACK INTO THE JEEP AND WAS ABLE TO BREAK THE VEHICLE TO A STOP. I THEN MOVED THE JEEP UP BACK TO THE DRIVEWAY AND APPLIED THE PARING BREAK. NO DAMAGE OR INJURY OCCURRED BUT IT SCARED THE 'BLEEP' OUT OF ME.
THE TRANSMISSION SUFFERS FROM HARD SHIFTS AND DELAYED SHIFTING. THIS OCCURS WHEN SHIFTING FROM REVERSE TO DRIVE, PARK TO DRIVE, ACCELERATING FROM A STOP AND ACCELERATING TO PASS ANOTHER VEHICLE. THE DELAYED SHIFTING OR HESITATION IS DANGEROUS TO DRIVERS OF THIS VEHICLE AND OTHERS AS IT CAUSES THE DRIVER OF THE JEEP CHEROKEE TO UNINTENTIONALLY LURCH INTO TRAFFIC. THIS IS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. IN THESE SITUATIONS WHEN THE GAS PEDAL IS DEPRESSED THE ENGINE REVS AND BECOMES LOUD BUT THE VEHICLE DOES NOT MOVE- VERY SIMILAR TO IF ONE PRESSED THE GAS WHILE IN NEUTRAL. THIS HESITATION LASTS A FEW TO SEVERAL SECONDS DURING WHICH TIME ONCOMING TRAFFIC THAT WAS A SAFE DISTANCE AWAY WHEN THE TURN WAS INITIATED HAS BECOME DANGEROUSLY CLOSE. THE TRANSMISSION SUDDENLY ENGAGES AND PROPELS THE VEHICLE INTO THE PATH OF ONCOMING TRAFFIC. THIS PROBLEM IS INTERMITTENT BUT FREQUENT. IT OCCURS EVERY TIME I DRIVE BUT NOT EVERY TIME I SHIFT FROM PARK TO REVERSE, SHIFT FROM PARK TO DRIVE, MAKE A LEFT HAND TURN, ACCELERATE TO PASS, OR ACCELERATE FROM A STOPPED POSITION. I BELIEVE THIS MAKES THIS ISSUE ESPECIALLY DANGEROUS BECAUSE THE DRIVER NEVER KNOWS WHEN OR IF THIS MAY OCCUR. THE VEHICLE HAS BEEN SERVICED 3 TIMES WITHIN 10 MONTHS OF OWNERSHIP FOR THE ABOVE ISSUES. IT HAS HAD ALL AVAILABLE TRANSMISSION MODULE UPDATES WITHOUT IMPROVEMENT AND IS CURRENTLY AWAITING TRANSMISSION REPLACEMENT. PER THE DEALERSHIP THE TRANSMISSION REPLACEMENT IS UNLIKELY TO CORRECT THE ISSUES AS IT IS BEING REPLACED WITH THE SAME FAULTY TRANSMISSION. MY VEHICLE HAS BEEN IN FOR SERVICE FOR MORE THAN 50 DAYS CUMULATIVELY. THE EARLIEST ANTICIPATED ARRIVAL DATE OF THE NEW TRANSMISSION IS OVER 2 WEEKS AWAY MEANING THAT MY VEHICLE WILL HAVE BEEN UNDRIVABLE FOR MORE THAN 2 MONTHS BEFORE THE EARLIEST ANTICIPATED DATE OF REPAIR. FIRST DATE OF SERVICE 5-18-15
PROBLEM STARTED WHILE MOVING. NOW IT'S AS SOON AS IT STARTSMY PROBLEM STARTED JUNE 2015, WHOLE DASH LIGHTS UP TIRE PRESSURE,SERVICE AIR BAG,4WD UNAVAILABLE,BRAKE FAILURE,AND WHEN COMES TO STOP DISENGAGES TRANSMISSION.SAME THING STARTED AGAIN AUGUST 3RD 2015 SAME LIST AGAIN. RECEIVED BACK AGAIN SEPT 2ND 2015 DROVE FOR 2 DAYS. BACK TO DEALER AGAIN. STILL THERE CURRENTLY HAVE NOT RECEIVED BACK CANNOT FIGURE PROBLEM OUT CHRYSLER IS INVOLVED BUT THEY ARE REDICULAS CASE NUMBER AVAILABLE IF NEEDED
DURING DRIVING "4WD OVERHEATED. TEMPORARILY UNAVAILABLE" RANDOMLY SHOWS UP ON THE DISPLAY AND THEN GOES AWAY. THE LAST I WAS TAKING IT TO THE DEALERSHIP "4WD SVC" YELLOW LIGHT CAME ON. DEALERSHIP LOOKED AT IT TWICE AND EVEN CHANGED SOME ELECTRONIC COMPONENT BUT THE PROBLEM STILL PERSISTS.
WHEN DOWNSHIFTING FROM 3RD TO 2ND TO 1ST AT AN INTERSECTION, THE TRANSMISSION SKIPS 2ND GEAR AND FINALLY DROPS INTO 1ST AT ABOUT 1-2 MPH. IF I ACCELERATE PRIOR TO COMING TO A FULL STOP, THE TRANSMISSION IS IN 3RD GEAR AND HAS INSUFFICIENT POWER TO AVOID A COLLISION. THE TRANSMISSION ALSO CAUSES A DANGEROUS PROBLEM WHEN SHIFTING FROM REVERSE INTO FORWARD. NUMEROUS TIMES THERE IS A SHARP JERK WHICH CAUSES ME TO CONCENTRATE ON RETAINING CONTROL OF THE CAR AND LOSING AWARENESS OF MY SURROUNDINGS. THIS CAR IS ALSO WELL KNOW FOR HAVING AN EXTREME WOBBLE WHEN PULLED BEHIND AN RV - WHICH IS WHAT I PURCHASED IT FOR. I HAVEN'T EXPERIENCED THE WOBBLE YET AS I HAVEN'T HOOKED UP MY CHEROKEE WAITING FOR CHRYSLER TO RESOLVE THE VERY DANGEROUS WOBBLE PROBLEM. ALL OF THE PROBLEMS LISTED ABOVE OCCUR WHILE THE VEHICLE IS IN MOTION - SOMETIMES AT HIGHWAY SPEED AND SOMETIMES WHILE DRIVING IN TOWN.
WHEN ATTEMPTING TO ACCELERATE FROM A STOP POSITION THE VEHICLE'S RPMS WILL GO UP, HOWEVER THE VEHICLE WILL NOT MOVE, AND THEN WILL SUDDENLY LUNGE FORWARD. IT ALSO WILL SHIFT VERY HARD FROM GEAR TO GEAR, AND IF STOPPED ON A HILL, AND ATTEMPT TO MOVE FROM STARTING POSITION, TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, EVEN THOUGH VEHICLE IS IN DRIVE. IT STARTED DOING THIS ABOUT TWO MONTHS AFTER I BOUGHT THE VEHICLE AT WHICH TIME IT HAD APPROX. 2000 MILES ON IT, AND HAS CONTINUED.
THE VEHICLE SERVICE ENGINE LIGHT KEEPS COMING ON, SERVICE TRANSMISSION LIGHT COMES ON. VEHICLE SHIFTS IN AND OUT OF GEAR ON ITS OWN. PARKING BRAKE ACTIVATES ON ITS OWN. THE START/STOP MALFUNCTION LIGHT COMES ON. IT HAS BEEN TOWED IN TO DEALERSHIP 3 TIMES. THESE PROBLEMS HAVE OCCURRED WHILE VEHICLE WAS IN MOTION.
I PURCHASED MY 2015 CHEROKEE 10 MONTHS AGO AND ONLY HAS 7700 MILES BUT AS TIME HAS PASSED THE SHIFTING OF GEARS IS GETTING WORSE. IF YOU LET OF THE GAS AT 30MPH WHEN THE CAR GETS TO 27MPH IT ACCELERATES AND YOU CAN SEE THE RPM INCREASE. WHEN YOU BRAKE AND GET TO AROUND 20MPH THE CAR DOES THE SAME THING. I HAVE HAD NUMEROUS OCCASSIONS OF ALMOST GETTING AN ACCIDENT BECAUSE OF THIS WHEN BRAKING. ITS ALSO VERY DANGEROUS TO BE GOING INTO A TURN AND THE CAR START TO GO FASTER AND I DON'T FEEL LIKE I HAVE CONTROL OVER THE VEHICLE. DURING THE FIRST OIL CHANGE I WAS ADVISED THE DEALERSHIP OF THE CONCERN AND THEY SAID YOU JUST HAVE TO GET USED TO DRIVING A JEEP AS THEY RUN ROUGH COMPARED TO CARS. I TOOK MY JEEP TO THE DEALERSHIP 11/5/2015 SINCE I COMPLAINED AGAIN AND NOW THEY DO AGREE "SOMETHING" IS WRONG WITH IT BUT THEY DON'T KNOW WHAT DUE TO ITS NOT GIVING THEM A CODE. I WAS GIVEN A RENTAL CAR ON 11/6/2015. ON 11/10/2015 I WAS ADVISED I NEEDED A NEW TRANSMISSION, THE PART WAS BEING ORDERED AND SHOULD BE READY IN A FEW DAYS. ON 11/13/2015 I CALLED TO BE ADVISED A PART WAS MISSING AND IT WOULD NOT BE READY UNTIL 11/16/2015. I CALLED 11/16/2015 TO SEE IF IT WOULD BE READY FOR ME TO PICK UP BY 3PM AND WAS TOLD IT WOULD NOT BE READY UNTIL 5PM, I TOLD THEM I WOULD PICK UP THE JEEP THE NEXT DAY. TODAY 11/17/2015 MY HUSBAND WENT TO DROP OF THE RENTAL TO PICK UP OUR JEEP AND NOW IT WILL NOT START, MY HUSBAND WAS TOLD THEY HAVE NO IDEA WHAT IS WRONG BUT THEY WILL CALL LATER. AT THIS POINT I DO NOT FEEL SAFE HAVING THIS VEHICLE AND FEEL CHRYSLER SHOULD BUY IT BACK AS NOW MY RESALE VALUE WILL DECREASE SINCE IT WILL SHOW A TRANSMISSION REPLACEMENT AT LESS THAN 8000 MILES.
PURCHASED THE JEEP IN NOVEMBER 2014 BRAND NEW. FIRST 6 OR 7 MONTHS THE VEHICLE PERFORMED FINE. AROUND JUNE/JULY 2015 SOME MINOR ISSUES WITH THE TRANSMISSION IN SHIFTING AND ACCELERATING. AS IF THE CAR COULD NOT FIND THE GEAR AND IT WAS 'LURCHING' WHEN TAKING OFF FROM A STOPPED POSITION. ALSO,WHEN THE CAR IS IN PARK AND TURNED OFF, IT ROLLS SEVERAL INCHES BEFORE STOPPING. DUE TO HAVING TO TRAVEL ACROSS COUNTRY IN AUGUST, TOOK VEHICLE IN FOR SERVICE 9/5/2015 FOR AN OIL CHANGE AND RECALL WORK ON AN UNRELATED ISSUE. I ASKED ABOUT A RECALL THAT I HEARD ABOUT ON THE NEWS FOR JEEP CHEROKEE TRANSMISSIONS AND WAS ADVISED THERE WAS A SOFTWARE UPDATE AVAILABLE FOR MY JEEP. AFTER THE SOFTWARE UPDATE, ADVISED TO DRIVE MY CAR AS NORMAL AND GIVE IT 100 TO 300 MILES FOR THE SOFTWARE TO 'GET USED TO MY DRIVING' AND TO SETTLE IN. SINCE THAT TIME, HAD A MARKED INCREASE IN TRANSMISSION NOISE, SHIFTING PROBLEMS, LURCHING PROBLEMS, AND THE VEHICLE ROLLING MORE WHEN I STOP. THE JEEP SEEMS TO SHIFT BETWEEN FIRST AND SECOND GEAR OKAY, BUT IT REGULARLY GOING OVER 3000 RMPSS AND HIGHER TO SHIFT TO ALL OTHER GEARS. IT IS LIKE IT CANNOT FIND THE GEARS AND IT GETTING STUCK. THERE IS ALSO A GOOD BIT OF NOISE WITH THIS THAT WAS NOT THERE. SEPTEMBER 9, 2015, WHILE MERGING ONTO 1-40, JEEP WAS HAVING A HARD TIME GOING FROM THIRD TO FORTH GEAR AND THEN IT COULD NOT HIT ANOTHER GEAR AND THE RPMS REACHED 4500 BEFORE SHIFTING. ALMOST GOT HIT FROM BEHIND BY A HUGE MOVING TRUCK! TOOK BACK TO DEALERSHIP ON 9/9/15. SINCE THE TRANSMISSION STARTED ACTING UP AGAIN. JERKY, SHIFTING ABRUPTLY, NOT CHANGING GEARS, GEARS CATCHING AND RPMSS GOING INTO THE 5000 & 6000 BEFORE SHIFTING ON ACCELERATION. TOOK BACK IN ON 10/3/15. SINCE THEN, SAME TRANSMISSION ISSUES. SEVERAL SEVERE INCIDENTS WITH THE TRANSMISSION NOT SHIFTING, SEIZING UP AND LURCHING FORWARD AND GEARS NOT ENGAGING. TOOK BACK DEALERSHIP 11/16.
VEHICLE STALLED DURING REGULAR OPERATION, FOR NO APPARENT REASON. VEHICLE WAS IN MOTION AND STALLED. POWER STEERING WAS LOST.
VEHICLE IS WARM. SHIFTING BETWEEN 4TH AND 5TH GEAR, SLAMS INTO 5TH AT 30-35 MPH. FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT FROM UNDER THE VEHICLE. 14,000 MILES ON VEHICLE. NORMAL OPERATING TEMPS ON ALL GAUGES. I AM WONDERING IF THE ELECTRIC SOLENOID AREN'T PERFORMING PROPERLY. THIS HASN'T BEEN THE FIRST TIME THAT THIS HAS HAPPENED.
MY CAR HAS HAD TRANSMISSION ISSUES FROM VERY EARLY ON. I CAN STEP ON THE GAS, THE ENGINE REVS UP BUT DOES NOT REGISTER ON THE TACHOMETER, THEN ALL OF A SUDDEN IT CATCHES AND GOES. I HAVE BEEN IN 4 OR 5 SITUATIONS WHERE I STARTED PULLING OUT INTO TRAFFIC AND THE CAR SIMPLY HESITATED FOR SEVERAL SECONDS BEFORE GOING. I ACTUALLY HAD A VERY CLOSE CALL WITH A TRACTOR TRAILER BECAUSE OF THIS HESITATION. ALSO, YOU CAN STEP ON THE GAS TO ACCELERATE AND ONCE AT THE DESIRED SPEED THEN LET OFF THE ACCELERATOR AND THE ENGINE STAYS AT THE ACCELERATED RPM'S FOR SEVERAL SECONDS THEN SHIFTS BACK OUT TO NORMAL RPM'S. ALSO, THE CAR HAS HAD 4 SEPARATE ELECTRICAL ISSUES IN 4 MONTHS AS WELL. THE CHECK ENGINE LIGHT COMES ON, THEN THE ENGINE COOLING FAN RUNS FAST FOR ABOUT 30 MINUTES THEN SHUTS BACK DOWN. I HAVE HAD MY VEHICLE AT HE DEALERSHIP FOR PROBLEMS 5 TIMES IN 4 MONTHS AND THEY CAN'T SEEM TO FIND WHAT THE ISSUE IS OR WHAT TO DO TO CORRECT IT.
6 TIMES SINCE PURCHASING THE VEHICLE ON JAN 30,2015 THE CAR'S TRANSMISSION FAILS TO ENGAGE AFTER COMING TO A STOP. UPON ACCELERATION AFTER A STOP, THE ENGINE REVS AS IF ITS IN NEUTRAL WHEN THE GEAR SHIFT IS IN DRIVE OFTEN RENDERING THE VEHICLE INOPERABLE IN THE MIDDLE OF AN INTERSECTION. SEVERAL WARNING LIGHTS AND MESSAGES FLASH INCLUDING THE DISABLING OF THE ABS SYSTEM, EMERGENCY BRAKE SYSTEM, AND SHIFT VEHICLE INTO DESIRED GEAR WHILE STILL IN DRIVE. ON 11/7/15 THE LIGHTS BEGAN FLASHING WHILE DRIVING AND THE TRANSMISSION FAILED TO ENGAGE WHEN THE CAR CAME TO A STOP. USUALLY TURNING THE CAR OFF AND RESTARTING WILL ALLOW THE VEHICLE TO BECOME OPERATIONAL AGAIN (WITH A CHECK ENGINE LIGHT ILLUMINATED) HOWEVER, THIS TIME THE VEHICLE WOULD NOT EVEN START AND THE TRANSMISSION COULD NOT BE SHIFTED OUT OF PARK IN ORDER TO PUSH IT OUT OF THE MIDDLE OF THE STREET. THIS BEGAN THE DAY AFTER I PURCHASED IT WITH 80 MILES ON IT AND HAS CONTINUED TO HAPPEN EVEN AFTER DEALER "REMEDIES" OF RESETTING THE TRANSMISSION MODULE, UPDATING THE TRANSMISSION MODULE AND REPLACING THE TRANSMISSION MODULE. THIS ISSUE CONTINUES TO WORSEN AND IS BECOMING INCREASINGLY HAZARDOUS. I DO HAVE VIDEOS OF HOW THE VEHICLE ACTS DURING THESE EPISODES AND THE DANGEROUS POSITION IT HAS LEFT ME AND MY YOUNG DAUGHTERS IN WHEN IT OCCURS.
MY 2015 JEEP CHEROKEE LIMITED 4X2 HAS THE 9 SPEED TRANSMISSION. THE TRANSMISSION WORKED WELL AT FIRST, BUT SOON SHIFTED HARD, SURGED, CLUNKED HESITATED, AND HUNTED FOR GEARS. AT 1921 MILES, THE CHECK ENGINE LIGHT CAME ON, INDICATING TRANSMISSION OVERHEATING, AND THE DEALER REPLACED THE TRANSMISSION. THE NEW TRANSMISSION WORKED WELL FOR ABOUT 500 MILES, BUT HAS STARTED THE SAME COMBINATION OF HARD SHIFTING, SURGING, HESITATING, CLUNKING, AND HUNTING. DEALER NOW SAYS THIS IS NORMAL FOR THE NINE SPEED TRANSMISSION, AND THEY CANNOT DO ANYTHING UNTIL THE TRANSMISSION GIVES ERROR CODES. THIS VEHICLE IS SCARY WHEN CROSSING INTERSECTIONS OR MAKING LEFT TURNS ACROSS BUSY STREETS. THE SURGING WHEN IT IS PUT INTO PARK IS ALSO SCARY.
BOUGHT A 2015 JEEP CHEROKE IN MARCH AND HAVE HAD TRANSMISSION ISSUE SINCE DAY ONE. THE TRANSMISSION SLAMS INTO GEAR WHEN ACCELERATING AND DOWNSHIFTS HARD AND PUSHES THE VEHICLE FORWARD ON DECELERATION. I HAVE 5,000 MILES ON MY "NEW" $35,000 VEHICLE AND I'M ON TRANSMISSION NUMBER TWO. EVERY TIME I DRIVE THIS VEHICLE I WONDER IF THE TRANSMISSION WILL STOP AGAIN AND LEAVE ME STRANDED, OR WORSE, CAUSE ME TO GET INTO AN ACCIDENT. MANY TIMES WHEN ACCELERATING, THERE IS A PAUSE WITHOUT ANY MOVEMENT AND THEN THE TRANSMISSION GRABS AND THE VEHICLE LUNGES FORWARD. THIS HAS HAPPENED MERGING ONTO THE THRUWAY AS WELL. I WAS TRYING TO ACCELERATE TO MERGE WITH TRAFFIC DRIVING 65 MPH AND NOTHING WAS HAPPENING AS I PUSHED ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT KICKS IN WITH A LOUD THUD. I WORRY WHEN IT SNOWS THAT THIS WILL MAKE THE TIRES SPIN TO MUCH AND I WILL LOSE CONTROL.
TRANSMISSION SOMETIMES STALLS, LAGS BEHIND GAS PEDAL, SLIPS, AND WILL EVEN SHUTOFF ON THE RODE. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD MULTIPLE TIMES, TWICE WITH MY TWO CHILDREN IN THE CAR. I HAVE TAKEN IN TO JEEP DEALERSHIP EACH TIME TO BE TOLD SOMETHING DIFFERENT EACH TIME. TWICE THEY HAVE RE-FLASHED ECU, ONCE TO REPLACE CONTROL MODULE, AND ONCE AGAIN TO BE TOLD THEY COULDNT REPLICATE THE EVENT. THIS VEHICLE IS A DEATH TRAP. I WOULD SUGGEST STAYING FAR AWAY FROM THIS CAR. I AM IN THE PROCESS OF ATTEMPTING A LEMON LAW BEFORE I AM STRANDED ON THE ROAD AND INVOLVED IN AN ACCIDENT.
WHEN PUSKING THE GAS PEDAL FROM A COMPLETE STOP, THE CAR HESITATES BEFORE ENGAGING AND THEN WHEN IT DOES ENGAGE, IT ACCELERATES AT A HIGH RATE OF SPEED AND WHEN SLOWING DOWN IT DOES NOT STOP AS QUICKLY BECAUSE THE TRANSMISSION IS STILL ENGAGED AT A HIGHER GEAR THUS MAKING REAR IMPACTS LIKELY. TRYING TO MAKE A TURN EITHER LEFT OR RIGHT IN A HIGH TRAFFIC CONGESTED AREA, IT IS ALMOST IMPOSSIBLE TO TO MERGE WITH THE TRAFFIC QUICKLY BECAUSE OF THIS HESITATION. I FEEL LIKE I AM TAKING MY LIFE IN MY HANDS EVERY TIME I DRIVE THIS VEHICLE. THIS IS A SAFETY CONCERN AND SHOULD BE TREATED AS SUCH.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS BUT THE CAR MAY NOT GO LIKE IT SHOULD OR COULD JUMP FORWARD AND CAUSE YOU TO REARED SOMEONE WHEN TAKING OFF FROM A RED LIGHT. IT'S BEEN IN THE SHOP 5TIMES FOR THE BACKSEAT AND 3 TIMES FOR THE TRANSMISSION ( JUST PUT IT BACK IN THE SHOP YESTERDAY). THEY HAVE REPROGRAMMED THE TRANSMISSION TWICE AND I DON'T KNOW WHAT THEY DO TO THE SEAT - THEY PUT SOME TAPE ON THE METAL OR SOMETHING LIKE THAT BUT IT OF COURSE DIDN'T FIX IT. THIS IS A HORRIBLE VEHICLE AND I TRADED OUT OF A VEHICLE WITH NEGATIVELY EQUITY AND AFTER ALL THE ISSUES TRIED TO TRADE OUT OF IT BUT THE CAR HAS LOST NEARLY $10,000 IN VALUE IN LESS THAN A YEAR LEAVING ME STUCK WITH THIS UNSAFE VEHICLE. I AM SCARED TO DRIVE THIS VEHICLE ON THE HIGHWAY WHERE YOU MUST TRAVEL AT HIGH RATES OF SPEED. IN AUGUST OF 2015. I WAS STOPPED AT A RED LIGHT, LIGHT TURNED GREEN, ALL THE CARDS BEGAN MOVING FORWARD. I PUSHED THE GAS WHICH WITH THE TRANSMISSION ISSUE THE CAR KICKS TOWARD PRETTY HARD WHEN YOU TAKE OFF AND THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND I TAPPED THE BACK OF THE PERSON'S CAR. IT WAS VERY INSIGNIFICANT AND I WAS NOT EVEN TICKETED BUT OF COURSE THE OTHER DRIVER IS NOW MAKING A PERSONAL INJURY CLAIM AND I TRULY BELIEVE IF THE TRANSMISSION IN THIS CAR DID NOT SURGE FORWARD WHEN YOU FIRST PUSH THE GAS I PROBABLY WOULD NOT HAVE EVEN TAPPED THIS VEHICLE!
I HAVE OWNED THIS VEHICLE FOR 4 MONTHS AND EVERY 3 WEEKS I HAVE TO RETURN IT FOR SERVICE DUE TO THE TRANSMISSION, 4X4 AND TRACTION CONTROL NOT WORKING. STARTS OFF IN 3RD - 4TH GEAR AT ANY GIVEN TIME (ALMOST BEEN HIT SEVERAL TIMES), WILL ACCELERATE AND SURGE FORWARD DURING DOWN SHIFTING WHILE STOPPING (ALMOST HIT SEVERAL DIFFERENT VEHICLES) AND NOW SURGES TO 7000RPM WHEN TURNING RIGHT AND PARKING BREAK HAS LOCKED UP 3 DIFFERENT TIMES WHILE IN GEAR. 2 DIFFERENT DEALERSHIPS DON'T KNOW WHAT TO FIX BECAUSE IT DOESN'T REGISTER ANY CODES, THEY ALSO TELL ME THAT THIS IS A HUGE PROBLEM ON ALL 9 SPEED TRANSMISSIONS THEY MAKE, NOT JUST THE ONE'S IN JEEPS. BUT SINCE THEY DON'T KNOW WHAT TO FIX AND THEREFORE ITS NOT AN ISSUE AND I HAVE TO TAKE MY UNPREDICTABLE AND UNSAFE VEHICLE HOME AND NOT THE LOANER BECAUSE JEEP WILL NOT PAY FOR IT. I HAVE CONTACTED JEEP WHO ASSIGNED ME A "RESOLUTION CASE MANAGER" WHO WILL NO LONGER RETURN MY PHONE CALLS FOR BUY BACK OR TRADING FOR A DIFFERENT VEHICLE. IS THAT THEIR RESOLUTION, BLOW EVERYONE OFF AND HOPE WE ALL GO AWAY?? WHY IS NOTHING BEING DONE FOR EVERYONE'S SAFETY? WHY ARE THEY STILL KNOWINGLY SELLING THESE VEHICLES WITH NO KNOW FIX? HOW LONG BEFORE SOMEONE GETS SERIOUSLY INJURED? THERE IS MORE THAN ENOUGH INFORMATION THAT I HAVE READ ON THIS PAGE YET THERE IS NO ACTION? ISN'T THAT WHAT THIS SITE IS FOR? ACTION?
I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.
I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.
AT 2,000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN SURGING AS I WOULD DECELERATE TOWARDS A STOP. IN ADDITION AS I WOULD DESCEND DOWN A HILL THE VEHICLE WOULD ACT AS IF IT WERE DOWNSHIFTING INTO MUCH TOO LOW OF A GEAR. FINALLY, WHEN I ACCELERATE OUT OF A STOP THE VEHICLE WOULD SURGE FORWARD. I OWNED THE VEHICLE 35 DAYS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE NEXT DAY WHILE DRIVING AT 15 MPH, THE TRANSMISSION FAILED,. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 10,946. UPDATED 1/20/16 LN *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE SO BRIGHT THAT ONCOMING TRAFFIC BEGAN TO BLOW THEIR HORNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE HAD PROBLEMS WITH THE TRANSMISSION OF MY 2015 JEEP CHEROKEE SINCE I GOT IT. IT WILL SOMETIME NOT SHIFT GOING UP HILLS AND OVER REVS BUT WHAT IS VERY SCARY IS IT WILL SOMETIMES JUST HESITATE WHEN I PRESS THE GAS AND THEN SUDDENLY TAKE OFF WITHOUT WARNING. IF I AM PULLING OUT INTO TRAFFIC AND I PRESS THE GAS TO GO QUICKLY THE CAR SIMPLY WILL NOT GO OR IT WILL JUST GO A LITTLE AND THEN PAUSE AND I WILL BE STUCK IN THE MIDDLE OF THE ROAD. THEN IT WILL JERK AND TAKE OFF WITHOUT WARNING. I AM AFRAID TO DRIVE THIS CAR. IT IS A LEASE SO I CANNOT EVEN DO ANYTHING ABOUT IT. IF I BOUGHT IT I CAN ASSURE YOU, I WOULD HAVE GOTTEN RID OF IT BY NOW. I AM TERRIFIED TO DRIVE IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO CLOSE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE'S INTERIOR LIGHTING TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
INITIALLY CAR SHUTTERED WHEN COMING TO A STOP AND WAS DOWNSHIFTING. THE ENGINE START/STOP MALFUNCTION LIGHT ILLUMINATED AND THE SERVICE ENGINE MIL CAME ON AS WELL. FROM THEN ON THE CAR BEHAVED AS THOUGH IT WAS STUCK IN 3RD GEAR CAUSING A TOTAL LACK OF TORQUE/POWER WHEN ACCELERATING FROM STOPS, AND THE ENGINE RPMS WERE GOING EXTREMELY HIGH AND THE CAR WOULDN'T SHIFT. EVEN TRIED USING THE "MANUAL SHIFT" FEATURE BUT THE CAR INDICATED IT WAS SHIFTING GEARS, BUT THE RPMS DID NOT CHANGE, NOR COULD YOU FEEL THE CAR SHIFT. WHEN ACCELERATING FROM A STOPPED POSITION THERE WAS NO POWER AND THE CAR CRAWLED/STRUGGLED TO GET MOVING FORWARD. WAS ALMOST T-BONED TRYING TO TURN ACROSS ONCOMING TRAFFIC TO GET TO A PARKING LOT SO I COULD STOP. ONCE I PULLED INTO THE PARKING LOT CAR WOULD NOT GO INTO REVERSE. I PUT IT IN REVERSE, BUT THE CAR WOULDN'T GO. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED TO RESET EXCEPT MIL AND CAR STARTED BEVAING NORMALLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY "REFLASHED" THE PCM, TCM, AND BCM. 1 DAY LATER THE CAR SHUTTERS WHEN DOWN SHIFTING AND ERROR LIGHTS COME ON. LOSES POWER, AND 50% OF THE TIME SEEMS LIKE IT IS NOT SHIFTING GEARS. 25% OF THE TIME WON'T GO INTO REVERSE. CAR BEHAVES NORMALLY AFTER RESTARTING THOUGH THE MIL INDICATOR LIGHT REMAINS ON. USUALLY AROUND 10 MILES LATER THE WHOLE SERIES OF MALFUNCTION STARTS AGAIN, ALWAYS WHEN THE CAR IS DOWNSHIFTING BEFORE A STOP. JUST DROPPED THE CAR OFF TO THE DEALER AND THEY ARE HAVING THEIR TRANSMISSION SPECIALIST LOOK AT IT. WHEN I DROPPED IT OFF IT WAS GIVING THE SAME ERROR CODE, "IMPROBABLE ERROR" FROM THE TCM/PCM. THE LACK OF POWER TO ACCELERATE AND INABILITY TO GO INTO REVERSE MAKES THIS CAR SIMPLY UNSAFE TO DRIVE WHEN THE ERRORS OCCUR. ATTACHING FIRST REPAIR INVOICE FROM THE TCM/PCM/BCM REFLASH. WAITING TO HEAR WHAT THE TRANSMISSION SPECIALIST SAYS.
I PURCHASED MY 2015 JEEP CHEROKEE 3.6L LIMITED EDITION IN MAY SINCE THEN HAD NOTHING BUT PROBLEMS WITH THE 9 SPEED AUTOMATIC TRANSMISSION ROUGH SHIFTING AND THE FRONT AXLES CAUSING WOBBLING AT LOWER SPEED . AFTER 5 OR 6 VISITS TO THE SERVICE DEPARTMENT THEY INSTALLED A NEW TRANSMISSION AND FRONT AXLES. TWO DAYS LATER HORRIBLE NOISE WAS COMING FROM THE AXLES THE VEHICLE HAD TO BE TOWED TO SERVICE AGAIN. WHEN THE CAR WAS RETURNED TO ME IT SEEMED TO BE DRIVING FINE EXCEPT IT DID NOT SHIFT INTO 2ND GEAR AND FELT LIKE THE CAR HAS NO POWER HOWEVER IT HAS 273 HP. LESS THEN A 1000 MILES LATER THE CHECK ENGINE LIGHT CAME ON ALONG WITH A! . AFTER DIAGNOSIS THE ERROR CODE WAS POINTING TO THE TRANSMISSION CONTROL MODULE. THE SERVICE ADMINISTRATOR TOLD ME THAT THEY WOULD CLEAR THE CODE AND THE TECH WOULD DRIVE THE CAR AND IF IT DOES NOT COME BACK THE WOULD CONSIDER IT FIXED, AND NOT QUESTIONING WHY IT HAPPENED AT THE FIRST PLACE. WE FEEL COMPLETELY UNSAFE IN THIS CAR, I WISH I NEVER BOUGHT THIS VEHICLE. THIS CAR HAS 10500 MILES ON IT AND I HAD TO TAKE IT 7 TIMES TO THE DEALERSHIP. DO NOT BUY THIS TYPE OF CAR
BOUGHT 2015 JEEP CHEROKEE BRAND NEW OFF THE LOT WAS SO EXCITED TO OWN MY FIRST JEEP AFTER 600 MILES TRANSMISSION FAILED AND HAD TO BE COMPLETELY REPLACED I WAS WITHOUT IT FOR 23 DAYS. AFTER I GOT IT BACK AND NOTICED THE TRANSMISSION EITHER LUNGES FORWARD WHEN MAKING A TURN OR LOOSES POWER AND REVES UP THEN ENGAGES TOOK IT BACK AND DEALER SAYS WE ARE AWARE OF PROBLEM BUT THERE IS NOT A UPDATE OR FIX FOR THAT.... I HAVE NEVER FELT MORE UNSAFE OR UNSURE ABOUT DRIVING OR TRUSTING A VEHICLE THAN I DO NOW. I HAVE BEEN BACK TO DEALER TO HAVE MANY UPDATES/RECALLS DONE AND TCM HAD TO BE REPLACED NOT JUST UPDATED... I WISH I NEVER PURCHASED A JEEP . O YEAH I ALMOST FORGOT THE WASHER FLUID LIQUID HOUSING CONTAINER IS LEAKING TOOK IT TO THE DEALER THEY SAID IT HAS A CRACK IN IT DEFECTIVE SO THEY NEED TO ORDER A NEW ONE...... UGGHH WHAT NEXT?
WHEN SLOWING,AFTER REMOVING FOOT FROM GAS PEDAL,BUT BEFORE APPLING BRAKES.VEHICLE LUNGES FORWARD..ALMOST HIT ANOTHER CAR IN PARKING LOT. AND AT TIMES WHEN ACCELERATING VEHICLE ENGINE REVES UP BUT DOSENT MOVE FORWARD FOR A FEW SECS..NOT GOOD WHEN TURNING LEFT IN TRAFFIC...
WHILE IN MOTION; WHEN REMOVING FOOT FROM ACCELLERATOR TO COAST OR BRAKE, BUT BEFORE APPLYING BRAKE, VEHICLE BOLTS FORWARD AND ACCELERATES. THIS COULD BE A HAZZARD IN ICE OR SNOW OR CLOSE TRAFFIC. IT HAPPENS ALL THE TIME. NOTED TO DEALER AND THEY STATED ITS A KNOWN ISSUE NOTHING THEY CAN DO! HAPPENS ALL THE TIME BUT ESP ON DOWNHILL; GOOGLE AND LOTS OF COMPLAINTS!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE DOWN SHIFTS ERRATICALLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, IT BEGAN TO INCREASE IN SPEED SURGING FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.......UPDATED 12/17/15 *BF THE CONSUMER STATED CHRYSLER AGREED TO PURCHASE THE VEHICLE BACK HIM. UPDATED 12/21/15. *JB.........UPDATED 01/06/16 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE 9 SPEED TRANSMISSION. IF SHIFTER ERRATICALLY IN ALL DRIVING CONDITIONS, SOMETIMES DOWN SHIFTING TO A LOW GEAR AT HIGHWAY SPEEDS AND SURGED FORWARD ON ITS OWN WHEN SLOWING DOWN FOR A RED LIGHT OR STOP SIGN. THREE UPGRADES WERE PERFORMED. HOWEVER, THE UPGRADES DID NOT CORRECT THE PROBLEM. THE CONSUMER WENT TO ANOTHER DEALER, BECAUSE THE CHECK ENGINE LIGHT KEPT ILLUMINATING, WHICH WAS DUE TO THE TRANSMISSION. THE DEALER STATED THERE WAS AN INTERNAL PROBLEM WITH THE TRANSMISSIONS. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. HOWEVER, CHRSYLER OFFERED TO PURCHASE THE VEHICLE BACK FROM THE CONSUMER, IN WHICH HE ACCEPTED. UPDATED 01/11/16.*JB
2015 CHEROKEE TRAILHAWK WITH 4K MILES. ON SEVERAL OCCASIONS WHEN ACCELERATING FROM A STOP THE VEHICLE DOES NOT SEEM TO WANT TO GO ANYWHERE. I ALMOST GOT INTO AN ACCIDENT. NOT A GOOD THING WHEN YOU ARE TRYING TO CROSS TRAFFIC AND YOUR VEHICLE WILL NOT ACCELERATE. I HAVE ALSO HAD VERY HARD TRANSMISSION SHIFT WHEN COMING TO A STOP THAT WILL LITERALLY THROW YOU AND THE VEHICLE FORWARD. A LOT OF PEOPLE SAY IT IS WORSE AFTER TAKING THE VEHICLE IN FOR SERVICE SO I HAVE YET TO NOTIFY THE DEALERSHIP OF THIS ISSUE. FROM WHAT I CAN TELL, THEY REALLY DO NOT KNOW WHAT TO DO. SOMEONE NEEDS TO FIGURE THIS OUT FASTER THEN WHAT IS HAPPENING NOW BECAUSE SOMEONE IS GOING TO GET KILLED OR GET SERIOUSLY HURT.
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN MOTION, SMOKE APPEARED INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND LARGE FLAMES APPEARED UNDER THE HOOD. A FIRE TECHNICIAN EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
JEEP 2015 CHEROKEE STALLED WHILE IN MOTION IN HIGH SPEED LANE OF HIGHWAYIN HEAVY TRAFFIC. UPON RESTARTING, CAR WAS STUCK SOMEWHERE AROUND 3RD OR 4TH GEAR. ENGINE WAS SKIPPING.
OUR CHEROKEE LATITUDE WAS AT 4,800 MILES WHEN IT SUDDENLY FLASHED SERVICE TRANSMISSION AND SERVICE ENGINE. WE WERE STUCK IN A HIGH GEAR ON THE INTERSTATE WHICH ALLOWED US OFF OF THE INTERSTATE TO SAFETY BUT WE WERE NEARLY HIT TRYING TO GET TO A PULL OFF AREA AS IT WOULDN'T PICK UP SPEED ONCE IT SLOWED DOWN. THEN IT JUMPED AND BANGED TO SHIFT OFF DUE TO THE START\STOP WHICH WE QUICKLY TURNED OFF AND WERE GLAD WE DIDN'T RAM ANYONE. ONCE THE CAR WAS OFF FOR AWHILE IT RESET ITSELF AND WE TRIED GETTING TO THE NEXT TOWN SINCE WE WERE IN A TRIP. IT DID IT AGAIN, SO WE CALLED THE NEAREST DEALER. THEY SAID THEY WERE AWARE OF A RECALL AND WOULD CALL US BACK TO HELP BUT NEVER DID. WE MANAGED TO GET IT BACK HOME AFTER IT SAT OFF FOR AWHILE HAVE BEEN GIVEN A LOANER FROM OUR DEALERSHIP. IT SEEMS LIKE MORE NEEDS TO BE DONE TO FIX THIS ISSUE AS THERE ARE LOTS OF TRANSMISSION COMPLAINTS!
JULY 31, 2015: VEHICLE TRANSMISSION OVERHEATED WARNING LIGHT CAME ON WHILE DRIVING (8-10 MILES) IN MORNING AND AGAIN IN AFTERNOON. IN PM TURNED OF VEHICLE AND RESTARTED, VARIOUS WARNING LIGHTS INCLUDING TRANSMISSION REQUIRES SERVICE WARNINGS APPEARED AND TRANSMISSION WAS STUCK IN ONE GEAR. JULY 31-AUGUSTS1 JEEP WAS AT DEALER FOR COMPLETE TRANSMISSION REPLACEMENT (APPROXIMATELY 5500 MILES). OCTOBER 5-OCTOBER 7 VEHICLE LEFT WITH DEALER DUE TO CONTINUED TRANSMISSION ISSUES WHILE DRIVING. VEHICLE PERIODICALLY CLUNKS AND JERKS FORWARD WHEN SHIFTING INTO LOW GEAR WHEN COMING TO A STOP. BECOMES CONFUSED WHEN SLOWING TO A ROLLING STOP, AND HESITATES TO TAKE OFF WHEN ACCELERATING FROM A STOP. CURRENTLY WHEN DRIVING IN DAYLIGHT THE AUTO HEADLIGHTS PERIODICALLY FLICKER ON AND OFF WHEN I DRIVE THROUGH A SHADOW AND MAKE VIEWING DISPLAYS IN DAYLIGHT PROBLEMATIC. JEEP CUSTOMER CARE SAYS THAT THEY COULD FIND NO ERROR CODES AND WITHOUT "REPLICATING THE PROBLEM" OR HAVING ERROR CODES THEY CAN'T DO ANYTHING.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
COMPLETED A NEW LEASE FOR A 2015 CHEROKEE 4X4 LIMITED ON 10.08. THE NEXT MORNING, THE VEHICLE WOULD NOT ACCELERATE AS I MADE A LEFT TURN INTO A FIVE LANE ROAD. I WAS ABLE TO COAST TO A LOT. DEALERSHIP TOWED IT AND WITHIN A WEEK REPLACED VALVE BODY. WHEN I PICKED UP CAR, THE CAR MALFUNCTIONED AGAIN ON THE PORTER WHO BROUGHT THE CAR TO ME- SERVICE TRANSMISSION AND BREAK LIGHTS ON AGAIN (BOTH HAPPENED WITH THE VEHICLE LOST POWER THE FIRST TIME). THEY KEPT THE CAR AND REPLACED THE TRANSMISSION CONTROL MODULE. TWO DAYS LATER, THE CAR IS MAKING A WHISTLING NOISE WHILE IN PARK- POSSIBLE BURNING SMELL COMING FROM REAR OF CARE WHERE THE NOISE IS MOST PREVALENT. WILL RETURN TO DEALER TODAY BUT VERY CONCERNED ABOUT THE SAFETY OF THIS NEW VEHICLE OF ME AND MY TWO YOUNG SONS.
I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.
I BOUGHT A 2015 JEEP CHEROKEE TRAILHAWK V6 ON 10/14/15. ON 10/16/15 WHILE DRIVING DOWN A STREET AT 45MPH, THE VEHICLE DIED. I MANAGED TO GET OFF TO THE SIDE OF THE ROAD AND AFTER A COUPLE OF ATTEMPTS IT STARTED AGAIN. THE CHECK ENGINE LIGHT WAS NOW ON AND I HAD NO ACCELERATION. I MANAGED TO DRIVE 5 MILES TO THE DEALERSHIP IN "LIMP MODE" AND DROP IT OFF FOR REPAIRS. THE LAST I HEARD ON 10/17/15 WAS THAT THEY WERE GOING TO REPLACE THE TCM AND PCM AND SEE IF THAT HELPS, IT IS NOW 10/21/15 AND I DO NOT HAVE AN UPDATE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. WHILE ATTEMPTING TO STOP THE VEHICLE, IT EXPERIENCED A SLIGHT LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WATER OR FLUID LEAKING FROM EXHAUST SYSTEM. AT START UP AND SHUT DOWN REAR EXHAUST.
BOUGHT THE CAR NEW IN JAN. 2015. NOTICED FIRST ISSUE IN JUNE 2015 WHEN IT HAD NO POWER GOING UP A STEEP HILL. END OF JUNE CHECK ENGINE LIGHT CAME ON AND START/STOP UNAVAILABLE. TOOK IT BACK TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. IT HAD 9,000 MILES AT THIS POINT. GOT CAR BACK AND IMMEDIATELY NOTICED PROBLEMS WITH ACCELERATION. CAR WILL NOT ACCELERATE PROPERLY FROM A STOP. I HAVE ALMOST BEEN T-BONED NUMEROUS TIMES D/T PULLING OUT INTO TRAFFIC FOR A TURN AND HAVING NO POWER. ALSO WILL ACCELERATE WHEN TRYING TO BRAKE. CAR RETURNED TO DEALER, TOLD THEY COULD NOT DUPLICATE. CAR CONTINUED TO HAVE SAME ISSUES AS WELL AS LOSS OF POWER WHEN GOING UP INCLINES. TOOK BACK INTO DEALER. THEY PUT A RECORDING DEVICE ON THE CAR TO MONITOR WHAT IT WAS DOING WHEN I WAS HAVING THE ISSUES. CAR ALSO STARTED GOING FORWARD WHEN I WOULD PUT IT INTO REVERSE. JUST HEARD BACK FROM THE DEALERSHIP ABOUT THE CAR. IT NEEDS ANOTHER NEW TRANSMISSION. I AM DONE WITH THIS CAR. PRETTY SURE IT QUALIFIES AS A LEMON UNDER OHIO LAW. THEY WILL BE BUYING THIS CAR BACK FROM ME. OBVIOUSLY THE DEFECT CANNOT BE CORRECTED. IT IS A HUGE SAFETY ISSUE.
THERE HAVE BEEN 2 INCIDENTS WITHIN 6 MONTHS WHERE UPON ACCELERATION ONTO A HIGHWAY FROM AN ON-RAMP, THE VEHICLE WILL SUDDENLY LIGHT UP DIFFERENT WARNING LIGHTS IN THE DASH STATING THAT THE 4WD IS NOT FUNCTIONING, THE AUTO STOP/START IS INACTIVE, AND THE VEHICLE WILL NO LONGER BE ABLE TO ACCELERATE NO MATTER HOW MUCH YOU PRESS ON THE GAS. THE CAR STARTS RUNNING AT VERY HIGH RPMS, AROUND 4,000-5,500 RPMS, BUT WILL NO LONGER ACCELERATE PAST 40 MPH. THERE IS NO MORE POWER BEING DRIVEN TO THE ENGINE, THE RPMS ARE STUCK AT HIGH REVOLUTIONS, AND YOU ARE NOT ABLE TO ACCELERATE. THIS OCCURRED AS SOON AS THE VEHICLE ENTERED A BUSY HIGHWAY, AND IMMEDIATELY LOST ACCELERATION POWER. THIS IS A SERIOUS SAFETY RISK, AND IT HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME VEHICLE AS REPORTED ON CARCOMPLAINTS.COM ANOTHER ISSUE THAT IS A SAFETY RISK IS WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE TRANSMISSION WILL NOT ACCELERATE BUT WILL HESITATE FOR A FEW SECONDS, THEN ROUGHLY JERK INTO GEAR AND TAKE OFF. THIS IS ALSO A SAFETY RISK BECAUSE WHEN THE CAR DOES NOT ACCELERATE, YOUR FIRST REACTION IS TO PRESS ON THE GAS PEDAL MORE, BUT WHEN THE TRANSMISSION FINALLY SHIFTS INTO GEAR, IT ACCELERATES WAY TOO FAST BECAUSE OF THE AMOUNT OF POWER YOU WERE GIVING THE GAS PEDAL. THIS HAPPENS CONSTANTLY. CHRYSLER HAS TAKEN NO INTEREST IN SOLVING THESE ISSUES, AND WE HAVE ALREADY HAD A NEW ENGINE AND TRANSMISSION INSTALLED IN THIS YEAR OLD CAR, BUT NONE OF THE ISSUES HAVE BEEN RESOLVED THROUGH THIS, BUT HAVE ACTUALLY GOTTEN WORSE. THIS CAR IS NO LONGER RELIABLE, OR SAFE TO DRIVE, AND IT IS UNACCEPTABLE. THESE TRANSMISSION ISSUES WILL CAUSE ACCIDENTS, AS THE LOSS OF ACCELERATION AND POWER MAKE BEING ABLE TO MANEUVER ON THE ROADS OR THE HIGHWAY A SEVERE RISK. I HAVE ALL SERVICE RECORDS FOR THIS VEHICLE UPON REQUEST.
WHILE APPLYING THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE, THE VEHICLE SLOWS DOWN TO APPROX. 20MPH AND THEN ACCELERATES ON ITS OWN.
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. UPDATED 02/12/16*LJ THE CONSUMER STATED TWO LOWER GEARS IN THE TRANSMISSION FAILED. THE MANUFACTURER IS BUYING THE VEHICLE BACK, AS THE SECOND TRANSMISSION WAS BEGINNING TO EXHIBIT PROBLEMS. UPDATED 03/08/16.*JB
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
I BOUGHT MY CAR 3/29/2015. MY CAR HAS BEEN IN THE SHOP 4 TIMES IN THE 6 MONTHS SINCE I HAVE BOUT IT. IT HAD THE TRANSMISSION VALVE REPLACED, THE HARNESS REPLACES, AND AFTER ALL OF THAT STILL DID NOT FIX ANYTHING. MY CAR IS CURRENTLY HAVING A NEW TRANSMISSION PUT IN ( ONLY HAS 5,000) MILES ON IT! SO MANY COSTUMERS ARE HAVING THE SAME ISSUES WITH THEIR 2015 CHEROKEES, THEY ARE UNSAFE AND HAVE CAUSED MANY ACCIDENTS FROM TRANSMISSION FAILURES. THEY NEED TO BE RECALLED!!!
I WAS DRIVING TO WORK, THE VEHICLE HAD ONLY 800 MILES ON IT AND BOTH THE "MALFUNCTION INDICATOR LIGHT" AND THE AUTO STOP/START LIGHT CAME ON. WHEN I STOPPED AT A STOP SIGN, THE AUTO STOP/START MADE A WARNING NOISE AND A MESSAGE CAME UP SAYING "AUTO STOP START NOT AVAILABLE HAVE IT SERVICED". IT CONTINUES TO DO THIS. WHEN DRIVING DOWN A STEEP HILL THE CAR RACES AS IF IT ISN'T GOING TO SLOW DOWN AND TWICE WHILE CLIMBING A STEEP HILL THE VEHICLE HAD NO POWER, I COULDN'T GET THE VEHICLE TO GO ANY FASTER NO MATTER HOW HARD I PUSHED DOWN ON THE ACCELERATOR. IN THESE INSTANCES, THE RPMS GO AS HIGH AS 4000 AND STAY THERE AND DON'T DECREASE. TWICE I HAVE HAD TO PULL OVER AND SHUT THE CAR OFF TO STOP THIS AND "RESET" THE VEHICLE (WHICH THE MECHANIC OF THE DEALERSHIP TOLD ME TO DO). THE INSTANCES WHERE THE AUTO STOP/START WARNING COMES ON ARE WHEN I STOP AT A STOP SIGN AND WHEN I AM DRIVING ON RELATIVELY FLAT ROAD GOING BETWEEN 30 & 40 MPH. THE "RACING" OCCURS GOING DOWNHILL BETWEEN 50 & 60 MPH.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS), 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN
I DID THE RECALL ORC MODULE SOFTWARE ON MY VEHICLE NOW I GOT A RECALL ON TH RADIO SECURITY VULNERABLILIEY THE DEALER IN MY TOWN SAYS THIS IS THE SAME RECALL, IS IT?
VEHICLE WAS PARKED IN DRIVEWAY AND ALARM WENT OFF AROUND 14:00 ON 10/11/2015. I TURNED OFF THE ALARM AND SAW SMOKE IN THE VEHICLE. I MOVED THE VEHICLE AWAY FROM ANY STRUCTURES AND CALL 911. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE AND TOLD ME THAT IT WAS AN ELECTRICAL FIRE THAT STARTED IN THE REAR OF THE VEHICLE.
TUESDAY WHILE DRIVING THE VEHICLE MAKING A LEFT TURN ONTO A BUSY 4 LANE HWY THE JEEP ATTEMPTED TO STALL WITH DINGING NOISES LIKE WARNING LIGHTS SHOULD COME ON NOTHING APPEARED, WEDNESDAY WHILE DRIVING AFTER MAKING A RIGHT TURN THE JEEP JUST SHUT DOWN IMMEDIATELY WITH THE BATTERY WARNING LIGHT ON STATING "TO SHIFT YOU MUST BEGIN IN PARK" ON THE DASH - COULDN'T MOVE THE VEHICLE AT ALL NOR WOULD IT RESTART FOR OVER 15 MINUTES. FINALLY GOT THE JEEP STARTED, CONTINUED ON MY ROUTE WITH IT LURCHING FORWARD AND SURGING - MIND YOU AN INFANT WAS THE BACK SEAT BOTH TIMES OCCURRENCES. WE BOTH COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF ANOTHER VEHICLE WOULD HAVE BEEN CLOSE EITHER TIME. CALLED THE DEALERSHIP THEY INFORMED ME TO DROP IT OFF SO I DROPPED IT OFF WEDNESDAY MORNING WITH IT YET TO BE LOOKED AT AFTER BEING THERE FOR 36 HRS WITH NO HOPE IN SITE OF WHEN IT WILL BE. THIS IS A SERIOUS ISSUE.
BOUGHT 2015 JEEP CHEROKEE TRAILHAWK 2/2015 BRAND NEW. STARTED HAVING CREAKING COMING FROM SUNROOF AREA ABOUT 2 MONTHS IN. DEALER STATES NO FIX FOR IT. TOOK VEHICLE IN FOR OIL CHANGE AT 9000 MILES. DEALER PERFORMED 3 UPDATES AT THAT TIME. RECEIVED CAR BACK AND AUTO START/STOP LIGHT CAME ON AND WENT OFF SEVERAL TIMES. ALSO NOTED HARD SHIFTING AND ACCELERATION ISSUES AT THAT TIME. TOOK TO DEALER AND THEY DID "SOFTWARE UPDATES." GOT VEHICLE BACK "FIXED," DROVE IT 3 BLOCKS AND LIGHTS CAME ON AGAIN WITH SAME ACCELERATION AND SHIFTING ISSUES. STRAIGHT BACK TO DEALER. ENDED UP GETTING ENTIRELY NEW TRANSMISSION AT 9000 MILES! PICKED UP "FIXED" VEHICLE AGAIN AND NOTED SEVERE JERKING WITH SLOW STOPS AND SLUGGISH ACCELERATION. BACK TO DEALER FOR YET ANOTHER SOFTWARE UPDATED. HAVE BACK AGAIN NOW. CAN NOW FEEL VEHICLE WHEN IT IS IDLING. FEELS LIKE IT HAS A MILD SHAKE OR SHUDDER. ALSO HAVING OCCASIONAL PROBLEMS WITH SLUGGISH ACCELERATION PARTICULARLY WHEN TURNING. ALSO CONTINUE TO HAVE LOUD CREAKING FROM SUNROOF WHICH IS JUST GETTING WORSE. SCARED TO DRIVE VEHICLE AS AM AFRAID IT SIMPLY WON'T ACCELERATE ONE OF THESE TIMES. HEAVEN FORBID IT IS IN RUSH HOUR TRAFFIC WITH A LEFT TURN. VEHICLE IS NOT RELIABLE, HAVE ABSOLUTELY NO FAITH IN IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT BOTH KEY FOBS WOULD FAIL TO START THE VEHICLE AND REAR BRAKE LIGHT FAILED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKE LIGHT AND NOTICED THAT THE FAILURE PERSISTED. SEVERAL DAYS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR BEING DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
PURCHASED THE 2015 JEEP CHEROKEE IN MARCH. HAVE HAD ISSUES WITH THE TRANSMISSION DUE TO THE RECALLS. THE VEHICLE WOULD SLOW AND NOT SHIFT PROPERLY, IT WOULD ALSO LURCH AND STALL AND SHIFT VERY CLUNKY. 9/21 - HAD THE RECALLS TAKEN CARE OF AND WAS TOLD IT WOULD SOLVE THE ISSUES. 9/22 - DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC AND THE CAR SUDDENLY LURCHES AND THEN STOPS. THE SERVICE TRANSMISSION, CHECK ENGINE AND EMERGENCY BRAKE WERE ALL FLASHING. I ALMOST GOT REAR-ENDED AND WAS IN A SERIOUS ACCIDENT. I HAD TO TURN THE CAR OFF ON THE FREEWAY TO "REBOOT" IT AS IT WAS STUCK IN A PARKED POSITION BUT NOT POWERED OFF. 9/24 - EN ROUTE TO GET THE CAR SERVICED, I WAS ON THE FREEWAY IN TRAFFIC, IT LURCHES AND STOPPED AGAIN, THIS TIME CAUSING ME TO REAR-END THE VEHICLE IN FRONT OF ME.
WHEN SLOWING DOWN IN TRAFFIC OR STARTING A STEP GRADE THE TRANSMISSION BOGGS DOWN AND THEN SLAMS INTO A LOWER GEAR CAUSING A SUDDEN AND INSTANT SPEED AS IF YOU WERE TRYING TO DRAG RACE FROM A STOP SIGN. OFTEN CAUSING LOSS OF TRACTION AND FORCING THE WHEELS TO SPIN OUT. I HAVE HAD NUMEROUS TIMES WHERE I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME AT 4 WAY STOPS OR IN CONSTRUCTION ZONES. THE AXEL ALSO WOBBLE UPON STARTING OUT, MAINLY IN 2ND GEAR. ONE TIME WHILE ON A DIRT ROAD THE FORCE OF THE ECELLERATION PUT ME OFF THE ROAD. AFTER MY 4TH ATTEMPT TO HAVE A REPAIR DONE, THEY EXCHANGED THE INNER PORTION OF THE TRANSMISSION, THE VEHICLE NOW PERFORMS THIS ACTION ALMOST EVERY TIME I COME TO A STOP OR SLOW DOWN TO 5 TO 7 MPH AND THEN APPLY THE GAS AGAIN. NO GRADUALLY ECELLERATION AVAILABLE IN THIS VEHICLE. I WON'T ALLOW MY WIFE TO DRIVE DUE TO THE EXTREME SAFETY HAZARD HAVING TO GIVE MIN. OF 3 CAR LENGTHS SO AS TO NOT ENDANGER OTHERS ON THE ROAD. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES IN 5 MONTHS FOR THIS ISSUE AND STILL NOT CORRECTED. BOTH AXEL HAVE BEEN REPLACED ON THE FRONT OF THE JEEP AND NUMEROUS COMPUTER UPGRADES. MY SERVICE MANAGER STATED TO ME HE HAD 4 OTHERS IN HIS SHOP IN ONE DAY WAITING FOR A FIX AND ANOTHER DEALER IN TEXAS HAS 35. MY BEST FRIEND WORKS AS A SALESMAN FOR THE LOCAL DEALER AND SAID THEY ARE TOWED IN FOR THIS PROBLEM MULTIPLE TIMES A WEEK. WHEN ASKING HIS MANAGER WHAT TO SAY TO NEW BUYERS HE WAS TOLD THAT'S WHAT A WARRANTY IS FOR. MY JEEP WAS TAKEN INTO THE SERVICE DEPARTMENT FOR COMPUTER UPGRADE FOR THE TRANSMISSION BEFORE I EVEN BOUGHT IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FRONT PASSENGER SEAT BELT WARNING LIGHT ILLUMINATED WHEN IT WAS SECURED. THE FAILURES RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,585.
DRIVING UP STEEP HILL, TRANSMISSION FAILED, CAR WENT INTO NEUTRAL, FLASHING RED MESSAGES ON DASH, CAR ROLLED BACKWARDS. HAD TO PUT ON EMERGENCY BRAKE AND JUMP OUT. TOWED TO LOCAL DEALERSHIP IN BERKELY, CA. THEY REPLACED TRANSMISSION AND UPDATED SOFTWARE AS OF OCT.1,2015.CAR PURCHASED NEW IN FEB. 2015, HAS 5000 MILES. NOW CAR LURCHES FORWARD, WHEN DRIVING. I FEEL LIKE I WILL HAVE AN ACCIDENT. CHRYSLER CUSTOMER CARE DOESN'T RETURN PHONE CALLS. I GUESS I AM LUCKY I HAVEN'T INJURED MYSELF OR ANYONE ELSE YET!!
-REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (25 IN TOTAL) OF THE ABOVE CONDITIONS THAT OCCURRED AT VARIOUS DATES AND MILEAGES. *DSY 10/7/15
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,800.
THE VEHICLE WAS STATIONARY .THE WATER FROM THE AIR CONDITION CONDENSATE LINE RUNS ON A PAN WHICH IN TURN OVER FLOWS OVER THE SIDE OF THE PAN RUNNING ON TO THE EXHAUST STEAMING UP UNDER THE CAR INTO THE ENGINE COMPARTMENT AND THE STEEL ABOVE THE EXHAUST.
THE VEHICLE HESITATES WHEN STARTING FROM A STOP OR ACCELERATING FROM A TURN OR OTHER SLOWING. WHEN I ADD POWER THE VEHICLE WILL LURCH FORWARD SOMETIMES SQUEALING THE TIRES. THIS IS PARTICULARLY DANGEROUS WHEN TURNING LEFT AHEAD OF ONCOMING TRAFFIC. THE VEHICLE HESITATES WHILE ACCELERATING TO PASS OR MERGE INTO HIGHWAY TRAFFIC. THE TRANSMISSION SOFTWARE HAS BEEN UPDATED BUT THE PROBLEM WAS MADE WORSE. THE TRANSMISSION HAS BEEN REPLACED BY JEEP/CHRYSLER BUT THE PROBLEM REMAINS. THE CHRYSLER SERVICE REPRESENTATIVE TOLD ME THAT THE VEHICLE IS DESIGNED TO NOT SHIFT INTO FIRST GEAR UNLESS IT COMES TO A COMPLETE STOP. THIS CAUSES THE VEHICLE TO "BOG DOWN" WHEN COMING OUT OF A TURN. THIS IS VERY TROUBLING WHEN TURNING LEFT AHEAD OF ONCOMING TRAFFIC. THE NATURAL REACTION IS TO ADD POWER. THIS CAUSES THE TRANSMISSION TO SHIFT INTO FIRST GEAR AND LURCH THE VEHICLE FORWARD. I'VE MADE A COMPLAINT THRU THE CHRYSLER CUSTOMER CARE CENTER. AFTER ANOTHER VISIT TO THE DEALERSHIP I WAS TOLD "THE VEHICLE IS PERFORMING AS DESIGNED." IF THAT IS THE CASE THEN WHY DID THEY REPLACE THE TRANSMISSION? THIS VEHICLE IS NOT SAFE TO DRIVE.
AS I DROVE MY JEEP CHEROKEE LIMITED UP MY VERY STEEP DRIVEWAY IN THE BERKELEY, CA. HILLS THE TRANSMISSION FAILED, RED LIGHTS CAME ON FLASHING MESSAGES AND THE CAR WENT INTO NEUTRAL AND ROLLED BACKWARDS DOWN HILL. I ALMOST WENT OFF A CANYON RD. BUT I PUT ON EMERGENCY BRAKE AND JUMPED OUT! THEN I HAD PROBLEMS GETING IT TAKEN BACK TO DEALER WHO SOLD IT TO ME. NOW IT IS IN A JEEP DEALER WHERE THEY ARE INSTALLING ANEW TRANSMISSION. NO ONE AT CHRYSLER WILL CALL ME BACK OR MY MOTHER WHO BOUGHT ME THE CAR. THEY TOLD HER TO FILE A CALIF. LEMON LAW FORM BUT THAT U HAVE TO WAIT FOR 3 INCIDENCES TO OCCUR. MY MOTHER SAID SHE IS NOT WAITING FOR ME TO ROLL DOWN THE CANYON AND BE KILLED IN ORDER TO GET OUR MONEY BACK. THIS IS VERY SERIOUS AND CHRYSLER DOESN'T CARE. THE NHTSA SHOULD ORDER A RECALL OF THIS CAR BEFORE SOMEONE IS KILLED.
DRIVING ON HIGHWAY & DASHBOARD STARTS FLASHING, HAD TO PULL OVER AND MESSAGE STATED TO SERVICE TRANSMISSION. CAR HAS LESS THAN 15 K MILES, TOOK IT IN DEALER INDICATED IT WAS FIXED, SAME DAY ON THE WAY HOME FROM DEALER ON HIGHWAY IT HAPPENED AGAIN
DEALER DID A SOFTWARE FLASH FOR PCM FOR 9 SPEED AUTO TRANSMISSION JUNE 15, 2015 AND SINCE THEN IT WILL NOT DOWNSHIFT INTO FIRST GEAR UNLESS VEHICLE COMES TO COMPLETE STOP. TRANSMISSION WILL NOT DOWNSHIFT ENTERING HIGHWAY. IT SHIFTS ARE SLUGGISH WHEN GOING FROM REVERSE TO DRIVE. SOMETIMES IT SLAMS INTO FIRST GEAR WHEN I PULL AWAY FROM STOP. DEALER SAID NO WARNING LIGHT GOES ON SO ITS OKAY. THERE WAS NOTHING WRONG UNTIL THEY DID SOFTWARE FLASH.
MY CHECK ENGINE LIGHT CAME ON AT THE 5,000 MILE MARK. TURNER OUT I NEEDED A NEW TRANSMISSION. THE DEALERSHIP INSTALLED ONE FOR ME AND EVER SINCE I GOT IT BACK IT'S NOT THE SAME. MAKES LOUD NOISES WHEN I TURN IT ON, AND SOMETIMES IT DOESN'T EVEN WANT TO START. ALSO, WHEN I PUSH ON MY BRAKES MY VEHICLE JERKS BACK WHEN I COME TO A STOP.
AFTER PURCHASING MY JEEP IN JANUARY, I ENCOUNTERED HIGH RPM'S ON DOWNSHIFT AND ACCELERATION DURING LOW SPEED BRAKING. I BROUGHT IT INTO THE ORIGINATING DEALER WHERE THEY RE-LOADED SOFTWARE RELATING TO THE ISSUE. I DROVE IT FOR 3 MONTHS WITH THE SAME ISSUES. I AGAIN BROUGHT IT INTO THE ORIGINATING DEALER AND THEY TOLD ME THEY HAD 3 WEEK SERVICE BACK UP AND TO TAKE IT TO ANOTHER DEALER. I DID SO. THE NEW DEALER GRATUITOUSLY TOOK ME IN AND KEPT THE CAR FOR 3 DAYS. THEY ALSO ERASED THE COMPUTER AND RE-LOADED SOFTWARE THAT WAS MEANT TO FIX THE ANOMALIES. I STILL HAVE THE SAME PROBLEM. I THEN WROTE FCA BUT RECEIVED NO RESPONSE. MY PLANS ARE TO BRING IT BACK TO THE LATER DEALER ON MY NEXT OIL CHANGE AND HAVE THEM LOOK AT IT AGAIN. MY LARGER CONCERN IS THAT I MAY HAVE A RAPID ACCELERATION EXPERIENCE AND HIT ANOTHER CAR OR PEDESTRIAN. DURING THE DOWN SHIFT. BASICALLY, I HAVE NO CHOICE BUT TO KEEP MY MIND ON THE PROBLEM. IN ALL MY DRIVING YEARS (MANY), I HAVE NEVER HAD SUCH A PROBLEM WITHOUT A FIX.
AFTER THE LAST SOFTWARE UPDATE THE TRANNY WILL NOT LONGER DOWN SHIFT UNLESS AT A COMPLETE STOP. GOING 5 MPH IT STARTS OUT IN 3RD GEAR THIS IS UNSAFE WHEN PULLING OUT INTO TRAFFIC THE JEEP HAS VERY LITTLE POWER. THEN IF LITTLE MORE GAS IS APPLIED THE CAR DOWN SHIFT TIRE SQUEAL AND THE MOTOR WILL ALMOST GO TO RED LINE.
I'VE HAD THE COMPUTER RECALL UPDATE. WHEN DRIVING THE TRANSMISSION WILL JERK AND MAKE A LOUD NOISE THIS HAPPENS WHEN THE CAR IS IN MOTION AND CAN HAPPEN AT ANY SPEED. IT DOES NOT HAPPEN EVERY TIME I DRIVE BUT HAPPENS ENOUGH TO BE A CONCERN.
WHILE DRIVING 60 MPH I LOST POWER TO THE VEHICLE. I WAS ABLE TO SAFELY COAST TO THE SIDE OF THE FREEWAY. SEVERAL ERRORS POPPED UP INCLUDING SERVICE TRANSMISSION, SERVICE 4WD, SERVICE PARKING BREAK. AFTER SITTING ON SIDE OF ROAD I RESTARTED CAR AND ERRORS CLEARED. THIS HAS BEEN HAPPENING SEVERAL TIMES AND TAKEN TO DEALER 4 TIMES. THIS IS A VERY DANGEROUS SITUATION AND I HAVE BEEN PUT IN VERY DANGEROUS SITUATIONS.
AFTER PURCHASE OF OUR NEW CAR 15 CHEROKEE TRAILHAWK V6, WE NOTICED ABNORMAL TRANSMISSION SHIFTS. WE CONTACTED OUR DEALER AND WAS TOLD THE VEHICLE NEEDS TO LEARN YOUR DRIVING STYLE. THE JEEP WOULD NOT DOWNSHIFT INTO 2ND GEAR AND WOULD REV AND THEN ENGAGE THE DRIVELINE RESULTING IN NEUTRAL DROP LIKE TAKE OFFS. 2ND APPOINTMENT IN JULY WE WERE TOLD THERE WAS A NEW PROGRAM FOR THE TRANS. SOME IMPROVEMENT, GOT 2ND GEAR BACK. BUT THE HESITATION AND SLAM INTO GEAR THING WAS STILL THERE. 3RD TIME IN AUG. OIL CHANGE AND RECALL FOR THE TAILGATE AND RADIO. THEY AGAIN TOLD US THERE IS NOTHING THEY CAN DO ABOUT THE WAY IT DRIVES. NO NEW PROGRAMS OUT. SEPT. THE CAR ALMOST KILLED US, WHILE PULLING OUT AFTER A TURN ON RED CORNER, THE CAR TOOK A FEW SECONDS TO MOVE AFTER COMMITTING TO THE TURN. SAME NEUTRAL DROP TYPE ENGAGEMENT. NO CHECK ENGINE LIGHTS. READ ONLINE FORUMS THIS IS A COMMON SYMPTOM FOR THESE ZF TRANSMISSIONS.
THE TRANSMISSION SIFTS ERRATICALLY, FROM FIRST TO SECOND & SECOND TO THIRD GEARS. ITS SLUGGISH GRINDING HAS CAUSED NEAR REAR END COLLISIONS FROM DRIVERS FOLLOWING THE VEHICLE, AS IT SPEEDS UP & SLOWS UNPREDICTABLY. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 5 TIMES DURING THE FIRST 11 MONTHS OF OWNERSHIP. THE 1ST TIME WAS JULY 2015. 3 TIMES TECHNICIANS HAVE INSTALLED UPDATES (OR "FIXES") TO THE TRANSMISSION; 2 TIMES THE TECHNICIANS HAVE CLAIMED AN INABILITY TO IDENTIFY THE PROBLEM. WHEN THE VEHICLE SHIFTS INTO PARK THE BRAKES DO NOT HOLD, CAUSING IT TO LUNGE FORWARD. WHEN DRIVING IN "STOP AND GO" TRAFFIC CONDITIONS, UPON APPLYING BRAKES THE VEHICLE LUNGES FORWARD. THIS PROBLEM HAS RESULTED IN NEAR ACCIDENTS DUE TO THE INABILITY FOR THE DRIVER TO CONTROL BRAKE ACTIVITY. THE VEHICLE WAS SEEN IN 8/15; HE WAS UNABLE TO IDENTIFY THE PROBLEM. THE VEHICLE CONTINUES TO EXHIBIT THESE PROBLEMS.. THE VEHICLE CONTINUES TO EXHIBIT THESE PROBLEMS AFTER MULTIPLE ATTEMPTS TO ADDRESS THEM. THE VEHICLE HAS 5,100 MILES ON IT. IT CONTINUES TO EXHIBIT THESE PROBLEMS AFTER MULTIPLE ATTEMPTS TO ADDRESS THEM. I HAVE BEEN TO THE DEALERSHIP 7 TIMES TO ADDRESS REPEATED PROBLEMS, CAUSING A LOSS OF TIME TO EMPLOYMENT. REPEATED FLAWED ATTEMPTS TO ADDRESS PROBLEMS HAVE DIMINISHED ITS TRADE IN VALUE. ATTEMPTS TO NEGOTIATE TRADE IN OR REPLACEMENT ACTIONS WITH THE DEALERSHIP HAVE NOT BEEN SUCCESSFUL, AS REMEDIES SUCH AS TRADE IN REFLECTS ITS DIMINISHED VALUE. THE VEHICLE CONSISTENTLY CAUSES SAFETY CONCERNS TO THE DRIVER AS WELL AS POTENTIAL OCCUPANTS. I AM A SENIOR CITIZEN, AND DISABLED; THESE TWO ATTRIBUTES MAKE AUTOMOBILE SAFETY A PARTICULAR CONCERN TO ME. PLEASE LET ME KNOW IF YOU NEED ADDITIONAL INFORMATION ABOUT THESE REPORTS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE MADE A JERKING MOTION, FAILED TO ACCELERATE, AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPAIRED FOUR COMPUTER MODULES AND REPLACED THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
DRIVING ON THE HIGHWAY AND AS I APPROACHED THE EXIT I TRIED TO TAP THE BREAK, NOTHING HAPPENED AND THEY WERE LOCKED... THE PEDDLE HAD NO GIVE AT ALL AND THE VEHICLE HAD NO BREAKING ABILITY. SHIFTED THE AUTOMATIC GEAR BOX INTO MANUAL AND DOWN SHIFTED INTO 1ST GEAR TO COME TO SLOW SPEED/STOP.....RAN A FEW RED LIGHT DUE TO THIS AND LUCKILY THE ROADS WERE EMPTY.
I LEASED FOR 39 MONTHS A BRAND NEW JEEP CHEROKEE LATITUDE 2015 AT 10/25/2015 ON CHAMPION CHRYSLER JEEP DODGE DEALER. IT WILL COMPLETE 9 MONTHS THAT I HAVE THIS CAR. ON 3/16/215 THERE WAS THE 1ST RECALL ABOUT AN ISSUE ON AIRBAGS THAT COULD OPEN ACCIDENTALLY. ON 6/5/2015 THERE WAS THE 2ND RECALL (I AM NOT SURE WHAT WAS THE ISSUE). ON 6/15/2015 I HAD AN ISSUE ABOUT TRANSMISSION SYSTEM AND I COULDN'T MOVE THE CAR IN INDY DOWNTOWN. I COULDN'T TURN THE CAR ON. MY CAR WAS ON DEALER FOR SERVICE FOR 5 DAYS. THEY CHANGED THE ENTIRE TRANSMISSION SYSTEM. ON 7/5/2015 I WAS IN NY AND I ALMOST HAD AN ACCIDENT BECAUSE I HEARD AN ALARM AND IT WAS POPPING UP AN ICON ON THE JEEP PANEL, AND THEN I REALIZED THAT THE STEERING WHEEL WAS REALLY HARD WHEN I TRIED TO TURN 90 DEGREES ON A CROSSROAD. I ALMOST HIT THE CURB AND THE CAR BEHIND ME ALMOST HIT ME. I NEEDED TO TURN OFF AND TURN ON THE CAR SEVERAL TIMES TO MOVE THE CAR. I INTENDED TO LEAVE NY ON SUNDAY TO WORK ON MONDAY BUT I DID NOT FEEL SAFE TO TRAVEL ALMOST 12 HOURS. I WAITED UNTIL MONDAY TO GO TO A DEALER IN NY AND CHECK WHAT WAS WRONG ABOUT THE CAR. ON MONDAY I WENT TO A JEEP DEALER ON WARWICK - NY AND THEY SAID THAT THEY DIDN'T HAVE THE SPARE PART TO CHANGE ON MY CAR AND THAT I NEED TO WAIT AT LEAST ONE MORE DAY SO THEY COULD ORDER AND FIX. BUT HE ALSO SAID THAT I COULD DRIVE, BUT THE WHEEL WOULD BE HARD SOMETIMES. I JUST NEED TO PAY ATTENTION ON 90 DEGREES TURNS AND U TURNS. I CAME BACK HOME LISTENING THE ALARM ALL THE TRIP. I LEFT THE CAR ON CHAMPION DEALER AT 7/7/2015 AND AFTER ONE DAY THEY FIXED THE ISSUE. AT NY DEALER THEY SAID THAT NEED TO CHANGE SOME PART AND ON CHAMPION THEY JUST FIXED AND DIDN'T CHANGE NOTHING. MY CAR IS JUST 9 MONTHS OLD AND I HAD SEVERAL AND IMPORTANT ISSUES. I BOUGHT A NEW CAR. I JUST WANT TO PUT GAS AND DRIVE. I ALREADY LOST SEVERAL HOURS OF WORK AND I DO NOT FEEL SAFE ABOUT THIS CAR.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.
I ENTERED INTO A LEASE AGREEMENT IN APRIL 2015 FOR A NEW 2015 JEEP CHEROKEE LIMITED, AS TIME WENT ON I NOTICED THAT THE VEHICLE WAS SHIFTING VERY HARD, AND AT TIMES IT WOULD LUNGE FORWARD AFTER HAVING CAME TO A STOP FOR SUCH THINGS AS STOP SIGN, RED LIGHTS AND TRAFFIC DELAYS. THE VEHICLE HAS A 9 SPEED AUTOMATIC ELECTRONIC TRANSMISSION IN IT AND FURTHER NOTICED THAT THE VEHICLE WASN'T GOING INTO THE UPPER GEAR RATIO. I CONTACTED THE DEALERSHIP WHERE I LEASED THE VEHICLE FROM, AND THEY TOOK THE VEHICLE IN AND DID A COMPUTER UPDATE ON THE ELECTRONIC TRANSMISSION. SINCE THEN, AND AS OF VERY RECENT TIMES, THE VEHICLE IS ONCE AGAIN DOING THE SAME THING AGAIN. WITH ADDED ISSUES, IN THAT THAT NOW AFTER COMING TO A STOP AND TAKING MY FOOT OFF THE BRAKE AND ACCELERATING, THE RPMS GO UP, BUT THE VEHICLE DOESN'T MOVE, AND THEN SUDDENLY WILL LUNGE FORWARD. I HAVE THE VEHICLE SCHEDULED TO GO BACK TO THE DEALERSHIP ON MON SEPT 21ST.
VEHICLE WILL NOT ACCELERATE PROPERLY. TURNING RIGHT INTO TRAFFIC CAR LOSES POWER ALMOST HIT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE CAR HAS SPENT OVER A MONTH SINCE IN THE SHOP. I AM TOLD THAT THERE IS A TRANSITION ISSUE WITH THE COMPUTER THAT THEY CANNOT FIX. I'M SCARED TO DRIVE MY NEW CAR NOT KNOWING WHEN IT WILL DECIDE TO GO OR NOT.
PURCHASED CAR 5/13/15. ON 5/30 NOTICED SHIMMY/VIBRATION AS I ACCELERATED FROM A STOPPED POSITION INTO A SHARP RIGHT TURN. APPT MADE FOR SERVICE 6/8. AT CHECK-IN, CUSTOMER SERVC KNEW EXACTLY WHAT I WAS TALKING ABOUT; CONFIRMED IN TEST DRIVE. REPORTED STAR CASE #S1421000022, HALF-SHAFTS (LEFT & RIGHT AXLES) DEFECTIVE, NEED REPLACING. TOLD CAR WAS COMPLETELY SAFE TO DRIVE IN THIS CONDITION. VERBAL & WRITTEN CONFIRM THAT PARTS WERE BEING MANUFACTURED AND WERE SCHEDULED FOR RELEASE 9-2015. TOLD BY SERVICE MGR, CHRYSLER ISSUED AN INTERNAL TSB 2-2015. PARTS WARPING WHEN HEATED AND FLUID LOSS OCCURS. ENTIRE ASSEMBLY NEEDS TO BE REPLACED BUT PARTS HAVEN'T BEEN MANUFACTURED, CONTRACTED WITH COMPANY THAT MANUFACTURES THE TRAILHAWK MODEL (NO PROBLEMS REPORTED ON THOSE PARTS). ASSURED CAR WAS SAFE TO DRIVE BUT CHRYSLER REP AGREED TO PAY FOR RENTAL CAR FOR LONG TRIP I HAD PLANNED PRIOR TO PURCHASE. RESEARCHED -- I HAVE FOUND THIS ISSUE DATES BACK TO THE 2014 MODELS. BOTTOM LINE, THEY KNEW THIS PART WAS DEFECTIVE PRIOR TO SELLING ME THE CAR IN MAY. I AGREED TO BE PATIENT BUT IT IS NOW SEPT AND HAVE NOT HAD MY "STATUS UPDATE" INQUIRY PHONE CALL RETURNED. VIBRATION ISSUE GREW WORSE QUICKLY, TURNED INTO A WOBBLE. I CAN'T DRIVE IT FOR EXTENDED PERIODS ON HIGHWAYS. AS THE CAR/PARTS HEAT UP, THE WOBBLE IN THE FRONT END IS A CONSTANT, NOT JUST ON TURNS. I FEEL AS IF THE AXLES WILL BREAK APART WHILE DRIVING. I DO NOT HAVE ANOTHER CAR THAT I CAN USE. THERE IS NO EXCUSE FOR SELLING CARS WITH A KNOWN DEFECT AND FORCING A BUYER TO PLACE THEIR LIFE IN JEOPARDY. OTHER ISSUES HAVE CROPPED UP. ENGINE RACES & DOESN'T ALWAYS SHIFT WHEN IT SHOULD; CRUISE CONTROL NOT CONSISTENT - LOSES SPEED. WHEN RETURNED TO SERVICE, TOLD THEY COULDN'T FIND A PROBLEM W/ CRUISE CONTROL, TOLD TRANSMISSION FUNCTIONING CORRECTLY, COMPUTER IS "LEARNING" HOW I DRIVE. BRAKES SQUEAK AFTER RAIN, TOLD NORMAL BY SVC MGR.
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHILE WAITING FOR PARTS FOR NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 12,000.
WAS TRAVELING TO WORK AND THERE WAS A CAR AHEAD OF ME. THIS PERSON HAD OUT OF STATE PLATES AND WAS NOT PAYING ATTENTION, SPEEDING UP AND THEN SLOWING DOWN SEVERAL TIME. THE PERSON BEHIND ME AND PASSED BOTH OF US. IN FACT HE WAS THE ONE THE I RAN INTO. THEN WHEN I APPROACHED THE NEXT TOWN TO GET ON THE 4 LANE, THERE IS A TURN OFF THAT EVERYONE USES TO GET TO THE SCHOOL. I DON'T REMEMBER WHAT HAPPENED TO THE GREEN OUT OF STATE CAR, I THINK HE DID A QUICK LEFT TURN IN FRONT OF ME, AND THEN I HIT THE GUY THAT PASSED BOTH OF US. HE WAS STOPPED WAITING FOR THE CAR AHEAD OF HIM TO TURN. NEEDLESS TO SAY, I WAS CHARGED WITH FAILING TO STOP IN AN ASSURED CLEAR DISTANCE. THE SUN WAS BRIGHT AND I SEEN NO BRAKE OR TURN SIGNALS. THE FRONT END OF MY 10 DAY OLD VEHICLE SUSTAINED OVER 8600 DOLLARS IN DAMAGE SO FAR. MY CONCERN IS WHY DID THE AIR BAGS NOT GO OFF AT 50 MPH WHEN I HIT THE BACK OF HIS 2012 BUICK? I WAS TAKEN BY AMBULANCE TO BE CHECKED OUT AS THE SEAT BELT HURT MY CHEST AND POSSIBLE BROKEN FINGER. LATER THAT NIGHT I RETURNED TO THE HOSPITAL FOR A HEAD CT AND CHEST XRAY FOR DIZZINESS AND HEADACHES. I STILL HAVE HEAD ACHES WHEN I BEND OVER AND WILL MOST LIKELY CONSULT MY DOCTOR FOR POSSIBLE WHIP LASH. THE OTHER DRIVER WAS NOT HURT, BUT WAS TOLD HIS VEHICLE WAS GOING TO BE TOTAL LOSS. WE JUST BOUGHT THIS AND NOW I AM CONCERNED ABOUT SAFETY! BOTH THE ADJUSTOR AND I WERE CONCERNED WHY THEY DIDN'T DEPLOY. THE WHOLE FRONT END OF MY VEHICLE IS DESTROYED. FROM BUMPER BACK TO RADIATOR, WHICH WAS DESTROYED.
IN STOP & GO TRAFFIC VEHICLE REPEATEDLY LUNGED FORWARD. THIS IS NOT SAFE. IT ALSO HAD A DELAYED RESPONSE AFTER SITTING. THE LUNGES CAUSED ME TO PHYSICALLY MOVE FORWARD IN THE SEAT & SLAM ON MY BRAKES. I WAS ALSO TOLD WHEN I PURCHASED THAT THIS WOULD SUBSIDE AFTER A FEW HUNDRED MILES AS IT WAS JUST DUE TO SITTING AT THE CAR LOT. I WILL BE TAKING VEHICLE IN FOR SERVUCE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TRANSMISSION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. ADDITIONALLY, THERE WAS ABNORMAL SOUND COMING FROM UNDER THE VEHICLE, AND THE VEHICLE STALLED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,400.
THE NINE SPEED TRANSMISSION IS HORRIBLE AT LOWER GEARS. THE ACCELERATED TRANSITION BETWEEN SECOND AND THIRD GEAR CAUSE THE TRANSMISSION TO SLIP AND LUNGE THE CAR FORWARD. ANOTHER ISSUE IS DURING A YIELD INTERSECTION THE TRANSMISSION EITHER DOESN'T ENGAGE, STAYS AT THE LOWER GEAR OR SLIPS FOLLOW BY A LUNGE. MY FATHER PURCHASED A CHRYSLER SOME 30 YEARS AGO AND VOWED HE WOULD NEVER REPEAT THAT MISTAKE - THE CAR WON'T RUN IN THE RAIN AND TRANSMISSION DROPPED. HE LAUGH WHEN I PURCHASE THE JEEP SHOULD HAVE LISTEN TO HIM. I TOO VOW NEVER TO PURCHASE ANOTHER CHRYSLER PRODUCT.
I WAS DRIVING TO WORK AND CAR STARTED TO DIE. I WAS DRIVING AROUND 30 MPH AND CAR STARTED TO SLOW DOWN. I CAME TO THE POINT WHERE I WAS WAS READY TO TAKE A LEFT TURN SO STARTED TO TURN BUT THE CAR DIED AND AN ONCOMING CAR ALMOST HIT ME.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 5 MPH, THE TRANSMISSION SLIPPED AND THE RPMS INCREASED SIGNIFICANTLY. THE TRANSMISSION FAILED TO RESPOND. ALSO, THERE WERE REPEATED ATTEMPTS BEFORE THE GEAR LEVER SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE CONTACT MENTIONED THAT THE SUN ROOF RATTLED AND MADE A LOUD NOISE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,173.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ,THE TRANSMISSION SHIFTED WHEN COMING TO A COMPLETE STOP. THE CONTACT ALSO DISCOVERED HIGH RPMS IN THE PROCESS OF SHIFTING GEARS. THE DEALER WAS UNABLE TO FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON FOUR OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN A MOST RECENT OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MODULE AND THE WIRING HARNESS WERE REPLACED AND REPROGRAMMED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 4,500.
FOUR WEEKS AFTER MY 2015 JEEP CHEROKEE PURCHASE AND APPROXIMATELY 3,000 MILES THE SERVICE ENGINE LIGHT CAME ON THE DASHBOARD. IN ADDITION, THE CAR STARTED TO RUN AT ABOUT 4,000 RPM'S ON THE FREEWAY AND WOULDN'T SHIFT. FINALLY, WHEN THE CAR COMES TO A STOP, IT TURNS OFF IN ORDER TO SAVE GAS. WHILE RESTARTING, THE CAR WOULD HESITATE AND JUMP FROM ONE GEAR TO THE NEXT UNEXPECTEDLY, WHICH WAS A SAFETY CONCERN. UPON BRINGING IT INTO TRONCALLI JEEP THEY INFORMED ME THAT THE TRANSMISSION WAS NO GOOD AND NEEDED TO BE REPLACED. I OPTED NOT TO REPLACE THE TRANSMISSION AND REQUESTED A REPLACEMENT VEHICLE OR CASH EQUIVALENT OF $3,000 ON THE VALUE MY CAR WOULD DROP UPON RESELL FOR OWNING A POOR QUALITY CAR WITH KNOWN AND WELL PUBLICIZED DEFECTS FOR BOTH TRANSMISSION AND INTERNET SECURITY.
I HAVE THE V6 AUTOMATIC. THE TRANSMISSION HAS ALWAYS BEEN A LITTLE OFF AND I HAVE ADAPTED MY DRIVING STYLE TO COPE WITH THE HESITANT ACCELERATION AND THE CLUNKING/LURCHING WHEN WHEN ACCELERATING AND DECELERATING. THE FLORIDA TURNPIKE TRAFFIC HAS BEEN STOP AND GO SINCE THE SCHOOLS REOPENED TWO WEEKS EARLIER. SINCE I SPEND MORE TIME IN STOP AND GO TRAFFIC, THE TRANSMISSION NUMBER OF HESITATION AND LURCHING EVENTS HAVE SKYROCKETED. MOST RECENTLY THE VEHICLE LURCHES VIOLENTLY FORWARD WHEN ACCELERATING AND SLOWING DOWN AT APPROXIMATELY 10 MPH. THE SEVERITY OF THE LURCH HAS INCREASED AND THE LAST EVEN THREW MY HEAD FORWARD ENOUGH TO STRAIN MY NECK RESULTING IN SEVERAL DAYS OF SORENESS. THIS TRANSMISSION IS BEYOND QUIRKY AND IN MY OPINION POSES A THREAT TO VEHICLE OCCUPANTS AS WELL AS OTHER VEHICLES DIRECTLY IN FROM OF IT. THE VEHICLE IS AWAITING DIAGNOSTICS AT THE DEALERSHIP WHO ADVISED THEY ARE WAITING FOR A DECISION FROM CORPORATE WHETHER TO SERVICE THE TRANSMISSION OR REPLACE IT COMPLETELY. PREVIOUSLY THE PCM/TCM WERE FLASHED IN JUNE 24TH 2015 @ 3289 MILES. COMPLAINT HAS BEEN ADDRESSED TO CHRYSLER AS WELL.
WHEN REDUCING SPEED ONCE AT ABOUT 35MPH THE VEHICLE WANTS TO ACCELERATE. VEHICLE WAS IN THE SHOP FROM JAN. 20TH 2015 FEB. 6TH 2015. DEALERSHIP REPLACED TRANSMISSION AND FIXED THE PROBLEM. I WAS NOT ABLE TO LIST THE DATES UP TOP SO I WILL LIST EVERYTHING HERE. APRIL 29TH 2015 TO APRIL 30TH 2015 VEHICLE HAD A RECALL. RECALL #R05. JULY 13TH - JULY 28TH HAD A PROBLEM WITH GAS. EVERYTIME I WOULD GET GAS WITHIN 20 MILES IT WOULD DROP A QUARTER OF A TANK. DEALERSHIP REPLACED FUEL PUMP AND TESTED IT. ALSO ANOTHER RECALL. RECALL #R40. JUNE 1ST - JUNE 2ND I ADVISED THE DEALERSHIP VEHICLE GOES THROUGH A QUARTER TANK OF GAS WITHIN 20 MILES. THEY LOOKED AT IT AND COULDN'T FIND A PROBLEM. ALSO ON THIS DATE THEY PERFORMED A FLASH UPDATE FOR POWERTRAIN CONTROL MODULE. ON JULY 31ST MY FIANCEE CAME TO PICK ME UP AT 3PM AFTER WORK AND I GOT A CALL FROM HER STATING THE VEHICLE STOPPED RUNNING. SHE HAD OUR NEWBORN BABY ALONG SIDE OF THE ROAD IN 90 DEGREE WEATHER WAITING FOR A FAMILY MEMBER TO PICK HER UP. I GOT A RIDE TO OUR BROKEN DOWN VEHICLE AND CALLED A TOW TRUCK. TOW TRUCK CAME AND TOOK US TO DEALERSHIP. I WAITED FOR THE RESULTS AND THEY HAD NO IDEA WHY IT HAD DIED SO THEY GAVE ME A RENTAL UNTIL THE NEXT DAY. AUGUST 1ST RECIEVED CALL FROM DEALERSHIP SAYING IT WAS A FAULTY FUEL PUMP THEY HAD INSTALLED JUST A FEW DAYS BEFORE. MY VEHICLE WAS IN SERVICE FOR THIS FROM JULY 31ST - AUGUST 4TH. THE PROBLEMS ADD UP NOW I HAVE ANOTHER RECALL FOR THE POWER LIFTGATE CONTROL MODULE, RECALL #R27 AS I CANNOT GET THIS RECALL FIXED YET BECAUSE I WAS TOLD BY DEALERSHIP THEY HAVENT STARTED MANUFACTURING THE PARTS YET. LASTLY, LAST WEEK I WENT TO START VEHICLE AND IT WOULD NOT START. TOOK A FEW TIMES AND HAD TO GIVE IT GAS FOR IT TO START. TODAY SEPT. 7TH 2015 VEHICLE WOULD NOT START. HAD TO GET IT JUMPED AND GOING TO CALL DEALERSHIP TOMORROW TO GET THIS CHECKED OUT.
TRANSMISSION STALLS ALOT AND IS VERY SLUGGISH , REALLY AFRAID TO LET MY SON RIDE IN THE JEEP BECAUSE IM SCARED WE WILL GET HIT BECAUSE YOU HAVE NO POWER TO GET OUT OF THE WAY. MY JEEP ALWAYS WOULD NOT START TODAY AND WHEN I TRIED CRANKING IT THE BRAKES FELT LIKE A ROCK AND COULD NOT BE DEPRESSED ,,, THAT COULD REALLY CAUSE A PROBLEM AND GET MYSELF AND OTHERS HURT IF THE BRAKES DID THAT WHILE DRIVING , THANK GOD I WAS NOT ON THE ROAD THIS ACCURED IN MY DRIVEWAY. SCARED TO REALLY DRIVE THIS JEEP BUT I PAY $940 A MONTH AND YOU WOULD THINK THIS THING WOULD RUN AND DRIVE AND BE SAFE BUT IM NOW WONDERING ABOUT THIS AND I HAVE ONLY HAD THIS JEEP SINCE JULY 20 15 AND IT ONLY HAS 1977 MILES ON IT.HOPE THIS INFO MAY HELP OTHERS.
OWNER PULLED INTO REST STOP GOT OUT TO GO THE RESTROOM WHILE WIFE GOT THEIR 14 MONTH OLD AND 4 YEAR OLD OUT AND PUT THEM IN THE PASSENGER FRONT SEAT TO FEED THEM AT THIS TIME THE FONT PASSENGER DOOR WAS OPEN WITH THE UNDER DASH COURTESY LIGHT ILLUMINATED FOR ABOUT 10 TO 15 MINS APPROXIMATELY AS WHICH TIME THE DOOR WAS SHUT AND THE CAR PULLED CLOSER TO THE REST STOP AND THE OWNER GOT OUT AND HAD A SNACK LEAVING THE VEHICLE FOR APPROXIMATELY 30 MINS WHEN HE RETURNED AND OPENED THE DRIVER DOOR HE SAW SMOKE IN THE INTERIOR COMING FROM THE PASSENGER SIDE FLOOR BOARD AREA. HE OPENED THE PASSENGER SIDE DOOR AND OBSERVED A PILLOW AND A WOMENS PURSE LOCATED IN THE FLOOR BOARD WITH THE PILLOW SMOKING AND FALLING APART. HE PULLED THE FLOOR MAT OUT ON THE GROUND WITH THE PILLOW AND PURSE ON IT AT WHICH TIME THE PILLOW BURST INTO FLAMES. AFTER REMOVAL OF THE PILLOW WHICH WAS THE SOURCE OF THE SMOKE FIRE DAMAGE AND MELTING WAS NOTED TO THE AREA OF THE UNDER DASH COURTESY LIGHT ON THE PASSENGERS SIDE OF THE VEHICLE.
THE REAR HATCH WON'T STAY CLOSED, CAN'T BE LOCKED. NO WAY TO KEEP HATCH CLOSED! MAYBE I COULD TAPE OUTSIDE OF HATCH? NOT TO SECURE!
WE TOWED THE JEEP BEHIND OUR RV USING A ROADMASTER TOW BAR. AFTER HAVING TRAVELED 10 MILES AT APPROPRIATE HIGHWAY SPEEDS, WE SLOWED DOWN IN A CONSTRUCTION ZONE THAT REQUIRED ALL TRAFFIC TO CONTINUE IN THE FAR RIGHT LANE. THE NEW LANE CROSSED OVER THE EDGE OF THE HIGHWAY PAVEMENT ON TO THE RECESSED SKIRT OF THE SHOULDER, ABOUT A 2 INCH DROP. AT THAT TIME OUR RV BEGAN TO ROCK, ALERTING US TO THE POSSIBILITY THAT WE HAD BLOWN A TIRE. WHILE ASSESSING THE SITUATION WE SAW IN OUR REAR CAMERA THAT THE JEEP WAS ROCKING VIOLENTLY, WHICH WAS ALSO WITNESSED BY THE CHP OFFICER THAT FOLLOWED US TO SAFETY.THE TIRES WERE FINE, BUT THE JEEP'S VIOLENT ROCKING WAS ENOUGH TO SCATTER THE CONTENTS OF THE CAR. WE DETACHED THE JEEP WITH A GREAT DEAL OF DIFFICULTY AFTER THE AMOUNT OF TWISTING THAT OCCURRED DURING THE BOUNCING. THE CHECK ENGINE LIGHT WAS ALSO ACTIVATED. WE WERE ABLE TO DRIVE THE JEEP TO AN AREA THAT ALLOWED US TO RE-ATTACH THE TOW GEAR AND CONTINUE TO OUR DESTINATION.
THE POWERTRAIN IS FREQUENTLY UNRESPONSIVE AND THERE IS OFTEN A SIGNIFICANT LAG TIME BETWEEN PRESSING THE ACCELERATOR AND RECEIVING ANY RESPONSE FROM THE POWERTRAIN WHEN TRYING TO ACCELERATE FROM A FULL STOP. SOMETIMES THE VEHICLE RESPONDS IMMEDIATELY BUT OTHER TIMES IT FEELS AS IF IT CAN TAKE A FULL SECOND OR MORE FOR THE VEHICLE TO RESPOND. WHILE THIS IS NOT A BIG ISSUE WHEN ACCELERATING FROM A STOP LIGHT, THIS HAS BECOME A SIGNIFICANT ISSUE WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC BECAUSE THE VEHICLE CANNOT BE COUNTED ON TO RESPOND AND BEGIN ACCELERATING IN A TIMELY MANNER. THE DEALERSHIP SERVICE HAS RESPONDED THAT PROBLEM MAY BE MY DRIVING OR MY INEXPERIENCE WITH THE ACTIVE ASSIST II TRANSMISSION, BUT MY PREVIOUS CAR WAS A HYBRID, I KNOW ABOUT ENGINES STOPPING AT SIGNALS. NEVERTHELESS, THE CAR STALLS LESS IF I DISABLE THE ACTIVE ASSIST EVERY TIME THE ENGINE STARTS, ALTHOUGH NOT COMPLETELY. THE DEALERSHIP SAID THEY REPROGRAMMED THE SYSTEM BUT THE PROBLEM STILL EXISTS.
THE TRANSMISSION ISSUE HAS BEEN OCCURRING INTERMITTENTLY, BUT THE JEEP IN INOPERABLE WHEN THE TRANSMISSION FAILURE IS OCCURRING. THE TRANSMISSION HAS FAILED TO ENGAGE WHEN STARTING THE CAR OR WHEN THE AUTO START/STOP SEQUENCE OCCURS WHILE DRIVING. THE SCREENS POP UP ON DASH INCLUDING 4WD FAILURE, PARKING BRAKE FAILURE, AND SERVICE TRANSMISSION. I HAVE NOW BROUGHT THE JEEP IN 3 TIMES IN THE LAST MONTH WITH THE SAME UNRESOLVED TRANSMISSION ISSUE. ON THE FIRST OCCURRENCE, THE VEHICLE WAS TOWED INTO THE LOCAL DEALER, THE SECOND TIME I DROVE IT IN AFTER RESTARTING THE VEHICLE AND THE TCM WAS REPLACED. THE THIRD TIME, THE DEALER WAS UNABLE TO REPEAT THE ISSUE AND APPARENTLY THE CODES CLEARED. THE INTERESTING PART ABOUT THE THIRD TIME WAS THE FACT THAT UCONNECT SENT ME AN EMAIL WARNING ME OF THE ISSUE. I HAVE VERY LITTLE CONFIDENCE THAT THIS ISSUE WILL NOT REOCCUR. THE KEY TAKEAWAY OF THE ISSUE IS ONCE I RESTART THE VEHICLE SEVERAL TIMES THE TRANSMISSION EVENTUALLY ENGAGES AND THE VEHICLE IS DRIVE ABLE. THE TRANSMISSION LIGHT REMAINS ON, BUT WILL CLEAR SOMETIMES.
CHECK ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND TRANSMISSION NEEDED TO BE REPLACED. NEW TRANSMISSION ISN'T ANY BETTER THAN THE OLD ONE. DIDN'T LIKE THE OLD TRANSMISSION FROM WEEK ONE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING TOWED BY A MOTOR HOME, THE FRONT END OF THE VEHICLE WOBBLED TO THE LEFT AND RIGHT. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.....UPDATED 10-13-15 *BF THE CONSUMER STATED THE DEALER WAS UNABLE TO MAKE THE ALIGNMENT CHANGE THAT MAY HAVE CORRECTED THE FAILURE. UPDATED 12/15/2015 *JS
PURCHASED A BRAND NEW 2015 JEEP CHEROKEE FRIDAY AUGUST 28TH. ON AUGUST 30TH WITH LESS THAN 300 MILES ON IT MY JEEP CHEROKEE'S TRANSMISSION SEEMED TO FAIL GOING ABOUT 60 MILES AN HOUR ON THE HIGHWAY THE TRANSMISSION ABRUPTLY SLIPPED CAUSING THE VEHICLES RPMS TO SPIKE NEAR 4000 RPM. ALONG WITH AN ABRUPT LOSS OF SPEED. TRANSMISSION SERVICE LIGHT IMMEDIATELY ILLUMINATED. AFTER EXITING THE HIGHWAY AND COMING TO A STOP THE TRANSMISSION WAS MAKING A HORRIBLE BANGING NOISE WHILE TRYING TO SHIFT INTO FIRST GEAR. I WILL BE GOING TO A DEALERSHIP TOMORROW TO HAVE IT FIXED SINCE IT IS A SUNDAY. ONLY 300 MILES ON THE VEHICLE! I'M SCARED TO DRIVE IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO FAILED TO ACCELERATE UP A HILL AT 60 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/09/15*LJ THE CONSUMER STATED AT 5,000, THE ACCELERATOR PEDAL DID NOT RESPOND. ALSO, THE VEHICLE STALLED AT INTERSECTIONS. UPDATED 12/24/15. *JB
THE POWERTRAIN IS FREQUENTLY UNRESPONSIVE AND THERE IS OFTEN A SIGNIFICANT LAG TIME BETWEEN PRESSING THE ACCELERATOR AND RECEIVING ANY RESPONSE FROM THE POWERTRAIN WHEN TRYING TO ACCELERATE FROM A FULL STOP. SOMETIMES THE VEHICLE RESPONDS IMMEDIATELY BUT OTHER TIMES IT FEELS AS IF IT CAN TAKE A FULL SECOND OR MORE FOR THE VEHICLE TO RESPOND. WHILE THIS IS NOT A BIG ISSUE WHEN ACCELERATING FROM A STOP LIGHT, THIS HAS BECOME A SIGNIFICANT ISSUE WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC BECAUSE THE VEHICLE CANNOT BE COUNTED ON TO RESPOND AND BEGIN ACCELERATING IN A TIMELY MANNER. THE TRANSMISSION HAS BEEN REPLACED UNDER WARRANTY AND THE TRANSMISSION/POWERTRAIN SOFTWARE MODULE HAS BEEN "RE-FLASHED" UNDER RECALL BUT NEITHER REPAIR HAS FIXED THE RESPONSIVENESS ISSUE.
LEASED A 2015 JEEP CHEROKEE LATITUDE FEBRUARY 28, 2015. HAVE HAD MY VEHICLE AT THE DEALERSHIP TWICE PREVIOUSLY FOR RECALLS INCLUDING THE "TRANSMISSION RE-FLASH". HAVE NOTICED JERKY DOWNSHIFTING AND REVVING OF THE ENGINE UPON SLOWING DOWN. LAST WEEK ENGINE LIGHT CAME ON ALONG WITH WARNING THAT THE "STOP START" FEATURE WAS DISABLED AND UNAVAILABLE. TOOK INTO DEALERSHIP WHERE IT IS CURRENTLY AWAITING A REPLACEMENT OF THE TRANSMISSION. VERY DISAPPOINTED IN THIS VEHICLE. CHRYSLER COULD HAVE HIT A HOME RUN, BUT INSTEAD HAS A LEMON ON ITS HANDS.
CAR DOES NOT ACCELERATE WHEN PUSHING ON GAS, GETS STUCK IN GEAR AND THEN WHEN IT FINALLY FINS THE RIGHT GEAR THE WHOLE VEHICLE BUCKS. REPORTED THE PROBLEM IN JANUARY, WAS TOLD TO WAIT FOR THE RECALL UPDATE, WHICH DIDN'T HAPPEN UNTIL JUNE. HAVE BROUGHT THE VEHICLE IN 2 MORE TIMES FOR THE SAME PROBLEM. THIS PROBLEM HAS CAUSED ME TO ALMOST BE IN A NUMBER OR ACCIDENTS WHEN TRYING TO MERGE ON TO HIGHWAYS OR PASS SOMEONE ON THE HIGHWAY. IN ANOTHER INCIDENT MY SUNROOF EXPLODED FROM THE INSIDE OUT WHILE DRIVING ON THE HIGHWAY AND JEEP IS REFUSING TO COVER IT UNDER WARRANTY EVEN THOUGH NOTHING HIT THE VEHICLE AND THERE ARE OTHER REPORTS ONLINE OF THIS HAPPENING.
I BOUGHT THE CAR MID OCTOBER 2014 AND BEGAN NOTICING IT DID NOT SHIFT PROPERLY - WOULD "HANG UP" IN LOWER GEAR WHEN IT SHOULD SHIFT. TOOK IT TO THE DEALERSHIP (MILEAGE APRX 2,500) WHICH SAID IT WAS "THROWING CODES" SO THEY ADJUSTED THE TRANSMISSION. THIS STILL DID NOT CORRECT THE ISSUE SO I TOOK IT BACK AND THEY SAID THEY COULD FIND NOTHING WRONG BUT DID MAKE A MINOR ADJUSTMENT BUT THE PROBLEM CONTINUED TO GET WORSE. AT APRX 5,700 MILES THEY PUT A NEW TRANSMISSION IN THE VEHICLE (PROBABLY MAY 2015). IN JUNE, THE VEHICLE BEGAN TO FALTER WHEN IT WAS TRYING TO SHIFT AND WHILE DRIVING (HAPPENS AT ANY SPEED) AND, WHILE SITTING AT STOP LIGHTS IT WOULD SURGE FORWARD WITH MY FOOT ON THE BRAKE. THE DEALERSHIP HAS ADJUSTED IT TWICE SINCE THEN. THE DEALERSHIP HAS OFFERED TO SELL THE CAR AT AUCTION FOR ME AND JEEP WANTS TO SEND IN A "STAR REPAIR" TEAM TO WORK ON THE VEHICLE SOME MORE. I HAVE HAD THIS CAR ALREADY WORKED ON 5 TIMES AND NO ONE HAS A CLUE OF WHAT TO DO TO REPAIR IT. IT IS DANGEROUS IN THAT WHEN YOU PULL INTO TRAFFIC AND THE CAR FALTERS/STALLS OUT IT CAN CREATE A POTENTIAL WRECK OR WHEN IT THE ENGINE SURGES ON ITS OWN A RISK OF RUNNING INTO SOMETHING EXISTS. I DON'T THINK SELLING IT AT AUCTION JUST TO PASS THE PROBLEM ON TO SOMEONE ELSE OR "HANGING PARTS" ON IT IN HOPES THEY CAN FIX THE PROBLEM IS THE ANSWER. THE CAR NOW HAS 10,600 MILES ON IT; HAS NOT BEEN ABUSED AND STILL DOES NOT RUN PROPERLY OR SAFELY. I THINK THIS VEHICLE IS A LEMON AND BOTH JEEP AND THE DEALERSHIP DO NOT WANT TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT THAT IS DANGEROUS TO DRIVE
I WAS DRIVING TO WORK ON A THURSDAY MORNING, THE SAME ROUTE I ALWAYS TAKE, I AM VERY FIMILAIR WITH THE RAOD AND TRAFFIC IN THIS AREA BECAUSE I HAVE BEEN DRIVING IT FOR THE LAST SEVEN YEARS STRAIGHT. WELL ON MY WAY, I GOT INTO A ACCIDENT, MY NEW JEEP HAS BEEN INTO THE SHOP A FEW TIMES FOR A RECALL, I HAVE ONLY HAD THE JEEP FOR 7 MONTHS AND HAVE HAD TO BRING IT IN 2 TIMES AND NOW A 3RD FOR AN AIRBAG DEPLOYMENT ISSUE. ANYWAY, I WAS DRIVING TO WORK AND MY JEEP DOES THIS THING WHERE IT FEELS LIKE IT SHUTS OFF WHEN I AM STOPPED AND TURNS BACK ON WHEN I BEGIN TO MOVE, I NOTICED IT WHEN I FIRST PURCHASED THE JEEP WHEN I BROUGHT IT IN TO THE DEALER, THEY TOLD ME IT IS SUPPOSE TO DO THAT BECAUSE OF THE FOUR WHEEL DRIVE, I SAID OK FINE I JUST WANTED TO MAKE SURE I WAS SAFE BECAUSE THAT IS ONE OF THE REASONS I PURCHASED THIS CAR. WELL ON THE WAY TO WORK, MY JEEP DID JUST THAT BUT LATELY IT IS DOING A JERKING MOVE WHEN IT STARTS TO ACCELARTE NOW, MAKING IT FEEL LIKE MY CAR IS JERKING AND ACCERATING ON ITS OWN WHICH RESULTED IN MY HITTING THE CAR IN FRONT OF ME. NOW THE JEEP WAS NOT GOING AT A FAST SPEED AT ALL, I AM VERY FAMILAIR WITH THE LOCATION SO I PAY ATTENTION TO DETAIL HERE. I FELT MY JEEP DO THE JERK MOVEMENT AND WITH MY ACCERATION I AM CERTAIN THIS IS WHAT CAUSED ME TO HIT THE CAR IN FRONT OF ME, I THINK THERE IS SOMETHING SERIOUSLY WRONG HERE AND THIS NEEDS TO BE ADDRESSED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS. THE CONTACT ALSO STATED THAT, WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE OVER 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,190.
VEHICLE PURCHASED END OF AUGUST, NOTICED HARD SHIFTING AND RPM SURGE ALMOST IMMEDIATELY. SOFTWARE UPDATE IN DECEMBER, BY THE END OF FEB. VEHICLE WAS GOING INTO WHAT THE DEALER TERMED AS LIMP MODE, SERVICE ENGINE AND TRANS. INDICATORS LOSS OF POWER, PARKING BRAKE COMES ON ETC. TRANSMISSION REPLACED IN MARCH AT 5000 MILES. SINCE THEN THE VEHICLE HAS HAD SEVERAL SOFTWARE UPDATES TO NO AVAIL. DEALER CURRENTLY HAS HAD VEHICLE FOR 10 DAYS TO REPLACE VALVE BODY AND A HARNESS. ACURAS WITH THESE TRANSMISSIONS HAVE SUPPOSEDLY BEEN RECALLED. WHY HASN'T CHRYSLER DONE THE SAME BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE.
I WAS TURNING AT A BUSY INTERSECTION OUTSIDE OF DC WHEN IT APPEARED THAT MY ENGINE COMPLETELY SHUT OFF AND I WAS COASTING. I PRESSED ON THE GAS BUT THE CAR WENT NOWHERE. AFTER A FEW SECONDS, IT KICKED BACK ON AND SPED UP TO 50MPH. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE GOTTEN REAR ENDED. THREE DAYS LATER, MY HUSBAND WAS DRIVING MY CAR ON THE HIGHWAY (GOING AT LEAST 65MPH) WHEN THE MALFUNCTION INDICATOR LIGHT APPEARED AND THE RPM'S WERE WELL OVER 5,000 WHEN SLOWING DOWN TO ONLY 30 MPH. THE CAR WAS NOT SHIFTING PROPERLY AND WE HAD TO PULL OVER. UNFORTUNATELY WE WERE FOUR HOURS FROM HOME AND HAD TO "MANUALLY" SHIFT THE ENTIRE DRIVE HOME BECAUSE THE AUTOMATIC TRANSMISSION WAS NOT FUNCTIONING. WE TOOK IT TO A DEALERSHIP AND THEY PERFORMED THE SOFTWARE UPDATE AND INSISTED THAT IT WAS FIXED. MY HUSBAND DEMANDED THEY DRIVE IT FOR A LONGER DISTANCE AND SURE ENOUGH, THE CAR BROKE DOWN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY ENDED UP REPLACING THE TRANSMISSION AND I JUST PICKED UP MY CAR YESTERDAY (8/24). I STILL NOTICE IT JERKING BACK WHEN I PRESS ON THE GAS AFTER COMING TO A STOP AND NOT SHIFTING PROPERLY. I FEEL SO UNSAFE IN THIS CAR AND NONE OF THE JEEP EMPLOYEES (AT MY LOCAL DEALERSHIP AND CORPORATE) SEEM TO BE CONCERNED. I LIVE IN THE CITY AND CANNOT AFFORD TO HAVE MY CAR BREAKDOWN IN THE MIDDLE OF THE ROAD OR HAVE THE TRANSMISSION STOP WORKING LIKE BEFORE. IT TOOK 3 WEEKS OF BEING SERVICED AND I STILL DON'T THINK THAT IT'S FIXED PROPERLY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
THE TRANSMISSION SOMETIMES HUNTS FOR THE PROPER GEAR. IT ALSO HAS TRIED TO ACCELERATE WHEN SLOWING DOWN TO A STOP. I LIVE ON A MOUNTAIN AND WHEN DESCENDING I MANUALLY SHIFT THE TRANSMISSION TO 3RD GEAR, BUT WHEN I DO, THE CAR WILL SPEED UP BEFORE SLOWING DOWN. THIS WILL CAUSE A PROBLEM ON SNOW COVERED ROADS. AFTER DOING SOME RESEARCH, I FOUND THAT OTHER JEEP OWNER'S HAD THE SAME ISSUE AND RE-FLASHING THE CONTROL MODULE DID NOT RESOLVE THE PROBLEM, SO I HAVE NOT TAKEN THE VEHICLE BACK TO THE DEALER FOR THE RE-FLASH. *JB
TRANSMISSION FAILURE. VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR.
TRANSMISSION FAILED TO SHIFT. CHECK ENGINE LIGHT ON, SERVICE TRANSMISSION MESSAGE DISPLAYED.
WE WERE DRIVING CROSS-COUNTRY, FAR FROM HOME WHEN THE SERVICE LIGHT CAME ON AT 5,645 MILES. FORTUNATELY, WE BROKE DOWN IN A CITY WITH A JEEP DEALER NEARBY THAT COULD SCAN THE CODES. WE LEARNED THAT THE TRANSMISSION CONTROL MODULE INDICATED A PROBLEM WITH THE TRANSMISSION. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. AFTER 5 DAYS, WE PICKED UP OUR CAR. WE HAVE NOTICED ROUGH SHIFTING ON BOTH THE OLD TRANSMISSION AND THE NEW TRANSMISSION. WE HAVE SINCE LEARNED THAT THE TRANSMISSION IN THIS MAKE/MODEL VEHICLE IS NEW AND NOT PRODUCTION READY. MANY CUSTOMERS ARE COMPLAINING ABOUT THE SAME PROBLEMS AND EXPERIENCING CLOSE CALLS WITH VEHICLES HITTING THEIR STALLED CAR ON FREEWAYS AND BUSY STREETS. WE ARE VERY WORRIED ABOUT OUR SAFETY AS THE TRANSMISSION CONTINUES TO RUN ROUGH LIKE BEFORE. PLEASE INVESTIGATE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STARTED TO VIBRATE. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
TRANSMISSION RESPONSIVENESS HAS VERY LONG (GREATER THAN ONE WHOLE SECOND) DELAY FROM DRIVER INPUT TO ACTUAL POWER DELIVERY. THIS LEADS TO FREQUENT NEAR MISSES IN DENSE TRAFFIC, PARTICULARLY MERGING FROM A SECONDARY STREET TO A HIGHWAY. I HAVE NOT DRIVEN ANY OTHER VEHICLE WITH A DELAY THIS EXTENDED.
THIS IS A NEWLY LEASED VEHICLE. AFTER DRIVING AT 65 MPH FOR ABOUT 20 MINUTES AND THEN STOPPING, A BURNING SMELL WAS OBSERVED. AFTER OPENING HOOD, SMOKE WAS RISING FROM BEHIND THE ENGINE, BUT NO FIRE. OIL WAS OBSERVED LEAKING UNDERNEATH THE VEHICLE AND ENGINE OIL LEVEL HAD DROPPED BELOW THE RECOMMENDED LEVEL. OIL WAS LEAKING ONTO THE SKID PLATE AND EXHAUST WHICH CAUSED THE SMOKE. VEHICLE WAS DRIVEN BACK TO THE DEALER FOR REPAIRS. DEALER STATED THE OIL PAN SEAL WAS LEAKING AND REPLACED THE SEAL IMMEDIATELY AT NO CHARGE TO ME.
WHEN MY 2015 JEEP CHEROKEE SPORT REACHED ABOUT 3000 MILES IT BEGAN HAVING ACCELERATION PROBLEMS WHEN I BEGAN TO DECELERATE AT STOP SIGNS, TRAFFIC LIGHTS, OR IN TRAFFIC. WHEN THE VEHICLE DECELERATED IT ALWAYS HAD A ONE OR TWO SECOND OCCURRENCE OF RAPID ACCELERATION CAUSING ME TO SLAM ON MY BRAKES AVOIDING COLLISIONS. THIS BECAME WORSE AS THE CAR APPROACHED 4000 MILES. I WOULD THEN HAVE PROBLEMS ACCELERATING INTO TRAFFIC AND HAD ISSUES WITH EXCESSIVE RPMS BEFORE SHIFTING INTO THE CORRECT GEAR. I SCHEDULED A VISIT TO ME DEALERSHIP UPON MY RETURN FROM VACATION. THE FRIDAY BEFORE WE LEFT FOR OUR RETURN TRIP HOME FROM VACATION MY WIFE PUT THE CAR INTO DRIVE AND THE JEEP SHIFTED INTO REVERSE FOR SEVERAL SECONDS BEFORE SHIFTING INTO DRIVE. VERY DANGEROUS. THE VERY NEXT DAY WE WERE ON OUR WAY HOME FROM VACATION AND GOT 4 MILES ON THE HIGHWAY (130 MILES FROM HOME) WHEN I REACHED 60 MPH THE TRANSMISSION SERVICE LIGHT AND CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AND BEGAN TO STOP IN HIGH SPEED TRAFFIC. WE COASTED OFF THE ROAD WITH MY YOUNG CHILDREN IN BACK AND HAD TO BE TOWED TO THE NEAREST JEEP DEALER WHICH WAS 130 MILES FROM OUR HOUSE. THE DEALER HAS SEEN THIS BEFORE AND SEEMS TO THINK IT IS A SOFTWARE ISSUE. THEY WILL REINSTALL THE SOFTWARE (WHICH DIDN'T WORK THE FIRST TIME) AND TEST THE CAR FOR SEVERAL DAYS. WHEN ASKED IF THIS WILL OCCUR AGAIN THEY GAVE ME NO REASSURANCE, SAYING IT'S SOFTWARE AND NOT AN ACTUAL PART. I WAS ADVISED CONFIDENTIALLY BY A SERVICEMAN AT THE DEALER TO SPEAK TO AN ATTORNEY AS I DO NOT FEEL SAFE FOR MY WIFE AND YOUNG CHILDREN TRAVELING IN THIS CAR WITHOUT ANY REASSURANCE. IT IS A VERY DANGEROUS SITUATION WHICH IT SEEMS JEEP KNOWS ABOUT BUT WILL NOT ADDRESS CORRECTLY UNTIL FATALITIES OCCUR. SHOULD NOT HAPPEN WITH A 2 MONTH OLD CAR. LOOKING AT THE LEMON LAW BUT IT SEEMS TO NEED 3 OCCURRENCES WHICH BY THAT TIME MAY LEAD TO A FATALITY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE START SYSTEM DISENGAGED AFTER THE FAILURE, BUT THE VEHICLE STILL STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200.
I PURCHASED A LATITUDE V6 2WD 2 MONTHS AGO. THIS PAST SUNDAY, WHILE STOPPING AT A STOP LIGHT, THE CAR MADE A DINGING NOISE, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE THAT THE START/STOP FEATURE WAS NOT WORKING. WHEN I BEGAN TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND BY THE TIME I GOT TO 40 MPH MY RPM'S WERE AT 4,000. AFTER A MILE OR SO, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT REMAINED ON BUT IT WAS DRIVING FINE UNTIL I GOT TO THE NEXT STOP LIGHT. THE SAME THING HAPPENED AGAIN. ON MONDAY, I HAD THE CAR TOWED TO THE DEALERSHIP. THEY TOLD ME THAT THEY PERFORMED UPDATES ON MY CAR AND RESOLVED THE ISSUE. I REQUESTED THEM TO TEST DRIVE IT FOR GOOD MEASURE AND WAS ASSURED ALL WAS WELL ON TUESDAY MORNING. I PICKED UP THE CAR ON TUESDAY AFTERNOON AND BEFORE I COULD GET TO THE HIGHWAY, THE SAME ERROR RETURNED! THIS TIME I WAS ABLE TO ACCELERATE NORMALLY WITHOUT THE RPM ISSUE BUT AS I WAS SLOWING MY CAR, THE DOWN SHIFTING WAS EXTREMELY ROUGH. THE SERVICE GUY BROUGHT HIS TABLET INTO MY CAR AND SAID THAT THE ERRORS WERE COMING FROM THE PCM. TODAY, WEDNESDAY, HE INFORMED ME THAT THEY WERE REPLACING THE PCM. I SHOULD GET IT BACK TOMORROW OR FRIDAY. I WILL FOLLOW UP ON THIS ISSUE. 7/31 - REPLACING THE PCM DID NOT FIX THE ISSUE. THEY ARE NOW REPLACING THE TRANSMISSION - WHICH IS ON A 3 WEEK BACKORDER.
SHIFTING WITH THE VEHICLE OR ACCELERATING OFTEN HAS UNEXPECTED RESULTS. SHIFTING FROM REVERSE OR PARK TO DRIVE RESULTS IN LUNGING FORWARD WITH INCREASED SPEED. SHIFT FROM REVERSE TO PARK OR PARK TO REVERSE CAN EXPERIENCE FORWARD LUNGING. PRESSING THE GAS, OR EVEN ATTEMPTING RAPID SPEED INCREASE, CAN RESULT IN AN UNRESPONSIVE VEHICLE - NO MOVEMENT FORWARD, HIGH REVS AND SIGNIFICANT RPMS. AFTER SEVERAL SECONDS A RAPID "CATCH" OCCURS AND AN UNCONTROLLED JERKING LUNGE FORWARD.
WENT IN FOR SOFTWARE UPDATE FOR TRANSMISSION IN APRIL. STARTED EXPERIENCING DIFFERENCES IN SHIFTING WHICH I WAS TOLD WOULD BE NORMAL AND THE RESULT OF THE SOFTWARE UPDATE TO PREVENT WEAR ON THE TRANSMISSION. GRADUALLY GOT WORSE, HAD MOMENTS OF LOSS OF POWER WHEN TRYING TO PASS/ACCELERATE EVEN WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. HAD MOMENTS OF ACCELERATION WHEN PULLING INTO TRAFFIC WHERE THERE WAS CONSIDERABLE HESITATION IN THE TRANSMISSION BEFORE FINALLY ENGAGING IN A VERY LOW GEAR, STICKING IN THAT GEAR EVEN WITH RPS VERY HIGH, FINALLY SHIFTED BUT DID NOT ALLOW FOR PROPER ACCELERATION TO GET OUT OF THE WAY OF TRAFFIC IN THIS TYPE OF SITUATION. ALSO EXPERIENCED ISSUES WITH DOWN-SHIFTING WHEN COMING TO STOPS AT INTERSECTIONS, THE TRANSMISSION WOULD NOT DOWNSHIFT IN THE LOWER GEARS, SO ALL STOPPING POWER WAS IN BRAKING EVEN WHEN GRADUALLY COMING TO A STOP WHICH SHOULD BE AIDED BY THE DOWN- SHIFTING OF THE TRANSMISSION. VEHICLE ALSO WAS NOT ABLE TO MAINTAIN SPEEDS WELL WHILE IN CRUISE CONTROL. SOMETIMES IT WOULD TAKE OFF GOING OVER 10 MPH OVER THE SET SPEED, SOMETIMES IT WOULD LAG WELL BEHIND THE SET SPEED. COULD FEEL TRANSMISSION CONSTANTLY SHIFTING FROM ONE GEAR TO ANOTHER TO TRY AND MAINTAIN THE CONSTANT SPEED ON FLAT GROUND. CHECK ENGINE LIGHT FINALLY CAME ON. TRANSMISSION IS BEING REPLACED. TODAY IS DAY 22 WITHOUT MY VEHICLE AS IT SITS IN THE SHOP WAITING FOR A VERY POPULAR BACK-ORDERED PART TO BE INSTALLED BEHIND A WAIT LIST OF OTHER CUSTOMERS.
THANK YOU!! THE FIRST INCIDENT OCCURRED AT 304 MILES. CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND COULD NOT ACCELERATE. CHECK ENGINE LIGHT STARTED FLASHING AND CALLED THE DEALERSHIP IMMEDIATELY. HAD THE TRUCK TOWED IN AND THEY ADVISED AT FIRST THAT THE UPPER HEAD OF THE ENGINE BLEW, AFTER SPEAKING WITH MY CUSTOMER RESOLUTION REP (CASE NUMBER: [XXX]) THE DEALERSHIP CALLED ME AGAIN AND ADVISED IT WAS JUST A BAD SPARK PLUG AND THEY FIXED IT. THE SECOND INCIDENT OCCURRED ABOUT A WEEK AFTER THIS SERVICE I TOOK A 200 MILE TRIP TO PA TO VISIT FAMILY AND ON THE WAY BACK FROM THIS TRIP THE CHECK ENGINE LIGHT CAME ON AGAIN. I CHECKED THE OIL LEVELS AND THERE WAS NOTHING ON THE MEASURING STICK. HAD TO CAR TOWED AGAIN AND THIS TIME BAYSIDE CHRYSLER ADVISED THE O-RING WENT ON THE CAR AND THAT IT WAS REPLACED/FIXED. AFTER THE O-RING SERVICE THE CAR IS STILL LOOSING OIL BUT I CAN'T SMELL IS BURNING AND THERE IS NOTHING UNDER THE CAR AFTER LEAVING A PARKING SPOT. HOWEVER, WHEN THE CAR FIRST STARTS BLUE SMOKE COMES OUT OF THE EXHAUST AND THE ENGINE KNOCKS/TICS A BIT UPON STARTING BUT THAT STOPS AFTER THE OIL HITS THE ENGINE I GUESS. ON 8/5/2015 I STARTED THE CAR AFTER WORK AND THE CHECK ENGINE LIGHT CAME ON AND FLASHING AGAIN AND THE CAR BEGAN SHAKING. IT WAS TOWED TO THE DEALERSHIP AGAIN THIS MORNING FOR SERVICE. THE ABOVE COVERS THE ENGINE ISSUES. TWO WEEKS AGO AT A STOP SIGN I STEPPED ON THE GAS BUT THE ENGINE JUST REVVED FOR A FEW SECONDS FOLLOWED BY THE TRANSMISSION ENGAGING. SINCE THEN THE TRANSMISSION HAS NOT BEEN SHIFTING NORMALLY. THE TRANSMISSION HAS NOT FAILED YET BUT IT APPEARS IT'S ON ITS WAY. CURRENTLY THE CAR HAS 2,400 MILES ON IT. ANY HELP WOULD BE GREATLY APPRECIATED. I'VE BEEN IN CONTACT WITH MANY OTHER ON FORUMS AND THESE PEOPLE HAVE FAMILY'S/SMALL CHILDREN AS DO I. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS. THEIR NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CAR TRANSMISSION FAILED, CAUSING US TO GET HIT NUMEROUS TIMES. CAN NOT ACCELERATE WHEN NECESSARY, SOMETIMES IT WILL GO FINE AND OTHER TIMES GAS PEDAL FLOORED AND GO NO WHERE.
I PULLED INTO A PARKING SPOT LOCATED INSIDE A CONCRETE PARKING STRUCTURE. WHILE CONVERSING WITH OTHERS IN THE CAR, THE ENGINE AUTO SHUTOFF ENGAGED. I THOUGHT THE CARE WAS OFF SO I BEGAN TO EXIT THE CAR. WHEN I LET OFF THE BREAK THE CAR LURCHED FORWARD INTO THE WALL CAUSING DAMAGE TO THE RIGHT HEADLIGHT AND BUMPER. MY COMPLAINT IS THE AUTO SHUTOFF FEATURE ON MY JEEP SHOULD BE DEFAULT TO THE OFF POSITION AND TURNED ON BY THE OPERATOR. I HAVE HAD NUMEROUS INCIDENCES WHERE I ALMOST COLLIDED WITH THE CAR IN FRONT OF ME WHEN I AM AT A STOP LIGHT BEHIND OTHER VEHICLES OR IN PARKING LOTS. THE VEHICLE WILL SHUTOFF AUTOMATICALLY AND WHEN I LET OFF THE BRAKE, OR THE CAR IS STOPPED FOR A PERIOD OF TIME, THE CAR STARTS AND MOVES FORWARD WITHOUT APPLYING THE THROTTLE BECAUSE YOU ARE IN DRIVE. THIS CAUSES YOU TO REACT TO AVOID HITTING SOMETHING IN FRONT OF YOU. I WOULD PREFER TO ENGAGE THIS FEATURE MANUALLY IF I NEED IT.
WHILE DRIVING, THE NAVIGATION SYSTEM FAILED, LEAVING ONLY THE ARROW POINTING IN MY DIRECTION OF TRAVEL. THIS CONTINUED FOR OVER THREE HOURS. WHEN STOPPED FOR LUNCH, I RETURNED TO VEHICLE AND WHEN I RESTARTED THE NAVIGATION SYSTEM RETURNED TO NORMAL. I TOOK THE CAR INTO THE DEALER WHO SAID THAT THE CURRENT RADIO/NAVIGATION SYSTEM HAD TWO SOFTWARE UPDATES DUE. THEY WERE INSTALLED, COMPLETELY LOCKING UP THE RADIO/NAVIGATION SYSTEM. THE DEALER TOOK OVER THREE HOURS TO CORRECT PROBLEM WITH THEIR TOP COMPUTER PERSON. THE VEHICLE WAS NEVER THE SAME. THE BACKUP CAMERA FAILED, THE DASHBOARD DISPLAY WOULD LOCK OUT AND OTHER ELECTRONIC MALFUNCTIONS PLAGUED THE VEHICLE. THE WHOLE RADIO/NAVIGATION SYSTEM WAS FINALLY REPLACED AFTER THREE MONTHS OF TRIAL AND ERROR. AT THIS TIME, THE VEHICLE SEEMS TO BE FUNCTIONING PROPERLY. HOWEVER, ONE EMPLOYEE AT THE DEALER TOLD ME THIS. JEEP HAS AT TIMES BEEN INSTALLING REFURBISHED RADIO/NAVIGATION SYSTEMS IN THEIR NEW VEHICLES WHEN THEY RUN SHORT OF NEW PARTS. THIS COULD EXPLAIN WHY THE SOFTWARE UPDATES WERE NOT COMPATIBLE WITH THE OLDER RADIO/NAVIGATION SYSTEM. HOW CAN A MANUFACTURER INSTALL REFURBISHED PARTS INTO A NEW VEHICLE? TO ME, THIS IS NOT ONLY A SAFETY ISSUE BUT A CONSUMER FRAUD ISSUE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT OFF AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY FURTHER EXPLANATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,300.
VEHICLE IS EQUIPPED WITH THE COLLISON AVOIDANCE SYSTEM. ON THE DATE OF THE ACCIDENT THE SYSTEM FAILED TO WORK. THE VEHICLE WAS TRAVELLING WESTBOUND BETWEEN 5-7 MPH AT A HIGH SCHOOL PARKING LOT, THE COLLISON AVOIDANCE SYSTEM WAS ON, THE FRONT OF THE VEHICLE STRUCK THE REAR OF ANOTHER VEHICLE. THE SYSTEM DID NOT DEPLOY. THE VEHICLE SUFFERED 3000.00 DOLLARS OF FRONTEND DAMAGE. AFTER VEHICLE WAS REPAIRED, OWNER OF VEHICLE CONDUCTED TESTS OF THE COLLISON AVOIDANCE SYSTEM AT 5, 10, AND 15 MPH WITH LARGE OBJECTS (BOXES) PLACED AT MINIMUM OF 100 FEET FROM THE VEHICLE. THE SYSTEM NEVER DEPLOYED AND THE OBJECTS WERE STRUCK. AT THE TIME OF THE TEST JEEP INFORMED OWNER ALL SYSTEMS, INCLUDING WERE FIXED AND FULLY FUNCTIONAL. ON THREE SEPARATE OCCASIONS BETWEEN THE FOLLOWING DATES JUNE 26-JULY 05, 2015 THE COLLISON AVOIDANCE SYSTEM ACTIVATED WITH NO OBJECTIVES IN FRONT OF THE VEHICLE AT DISTANCE GREATER THAN 200 FEET. THE VEHICLE WAS TRAVELLING ON TWO OCCASIONS ON CITY STREETS AT APPROXIMATELY 20 MPH AND ONCE ON THE HIGHWAY AT 55 MPH.
MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES.
MY HUSBAND AND I BOUGHT A BRAND NEW 2015 JEEP CHEROKEE TRAILHAWK. 2 WEEKS AFTER OWNING OUR BRAND NEW CAR THAT WE PURCHASED BECAUSE WE WERE EXPECTING A BABY AND WANTED TO HAVE A SAFE RELIABLE VEHICLE WE STARTED HAVING SHIFTING PROBLEMS AND ELECTRICAL ISSUES. WE BROUGHT IN THE VEHICLE MULTIPLE TIMES (4 TIMES) AND ALTHOUGH WE WERE TOLD THAT IT MIGHT BE TRANSMISSION RELATED ISSUES BUT THEN AS SOON AS CHRYSLER GOT INVOLVED WE WERE TOLD OUR VEHICLE IS PERFECTLY FINE. NOTHING WAS EVER FIXED UNTIL MY HUSBAND AND I WENT TO A DIFFERENT DEALERSHIP. THE NEW DEALERSHIP FIXED THE ELECTRICAL PROBLEMS BUT SAID EVERYTHING WITH THE TRANSMISSION IS NORMAL. THE CAR MAKES SHUDDER MOTIONS, SOMETIMES IT DOES NOT ACCELERATE AS I'M TRYING TO GET ONTO THE FREEWAY AND IT SHIFTS VERY JERKY. WE HAVE OWNED A JEEP BEFORE WHICH DID NOT DO THAT. WE ARE SO DISAPPOINTMENT HOW CHRYSLER IS RESPONDING TO KNOWN TRANSMISSION PROBLEMS AND NOT DOING ANY RECALLS ON TRANSMISSION RELATED ISSUES. WE BOUGHT THIS VEHICLE BECAUSE WE WANTED A SAFE VEHICLE FOR THE FAMILY. HOWEVER, AFTER THE LATEST TCM UPDATE THE SHIFTING HAS GOTTEN WORSE AND IT DOESN'T FEEL SAFE TO DRIVE THE VEHICLE YET CHRYSLER WON'T DO ANYTHING AS WE ARE BEING TOLD THIS IS NORMAL.
WE WERE DRIVING DOWN INTERSTATE, GOING SPEED LIMIT OF 70 MPH, WHEN ALL OF SUDDEN HEARD A LOUD POP, SOUNDED MUCH LIKE GUNSHOT. COULD HEAR THE AIR FLOW. ONCE WE GOT STOPPED ON SIDE OF ROAD, FOUND THE SUNROOF COMPLETELY SHATTERED. WHEN WE CALLED DEALERSHIP WAS TOLD WE WOULD HAVE TO CLAIM ON OUR INSURANCE. CHRYSLER DEALERSHIP SAID WASN'T THEIR FAULT, AND SINCE IT WAS NOT WINDSHIELD HAD TO FILE AGAINST INSURANCE CLAIM AS ACCIDENT. EVEN THOUGH DEALERSHIP COULD NOT FIND ANYTHING THAT HAD IMPACTED THE GLASS IN SUNROOF CAVITY, NOTHING BUT GLASS. SERVICE MANAGER STATED " MAYBE A BALL OR PINE CONE HIT IT" I ASKED GOING DOWN INTERSTATE AT 70 MPH? THEY REFUSED TO EVEN INVESTIGATE. SO I HAD TO FILE A CLAIM AGAINST INSURANCE AND PAY MY DEDUCTIBLE. SERIOUSLY THE SUNROOF JUST SHATTERED. GLASS WENT EVERYWHERE. HAD TO REPLACE THE INTERIOR OF THE SUNROOF ALSO!
THIS PROBLEMS IS INTERMITTENT WHEN PULLING OUT INTO TRAFFIC VEHICLE WILL MOVE BUT THEN HAS NO THROTTLE RESPONSE LEAVING YOU IN ATH OF INCOMING GOVERNMENT TRAFFIC GOOD 3 SECOND DELAY AND AS YOU CAN PUSH ACCELATOR DOWN AND NO RESPONSE THEN AFTER A DELAY RPM SHOOTS WAY UP AND BE VEHICLE BOLTS FORWARD. THIS HAS EVEN HAPPEN WHEN LEAVING PARKING SPOT THE TRAMS MISSION IS NOT CONSISTENT ON ITS SHIFTING. I'M GOING TO TAKE TO DEALER AGAIN BUT IF IT DOESN'T SHOW A CODE THEY WON'T DO ANYTHING. THE VEHICLE COULD RUN AND DRIVE GOOD FOR A MONTH THEN IT WILL HAVE PROBLEM AGAIN COULD HAPPEN ONCE OR EACH TIME YOU TAKE OFF THEN GOES AWAY AND DRIVES FINE AGAIN. IT IS USAGE WITH THE DELAY AND NO THROTTLE RESPONSE AND HARDY SHIFTING. NOT A GOOD FEELING WHEN TRAFFIC COMING AT YOU AND YOUR VEHICLE WON'T MOVE AND WHEN IT DOES YOU BOLT FORWARD.I HAVE CHECK OVER THE INTERNET AND THE ARE TONS OF COMPLAINTS WITH THIS VEHICLES TRANSMISSION AND SOFTWARE. PLEASE GET THIS PROBLEM FIX BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED.
PURCHASED 2015 CHEROKEE IN JANUARY, 2015. FIRST RECALL IN FEB 2015. SOFTWARE UPDATE FOR TRANSMISSION AND RAPID RESPONSE TRANSMITTAL. SHIFTING PROBLEMS STARTED SHORTLY AFTER UPDATE. HESITATION FROM A STOP; DELAYED START AND THEN "TAKES OFF"; SURGING FORWARD WITHOUT FOOT ON GAS; SHIFTS UP WHEN COMING TO A STOP WITH FOOT ON BRAKE; CLUNKING NOISE STARTED AT 7000 MILES. TOOK IT IN FOR RECALLS ON AIRBAG AND RADIO SECURITY AND TOLD DEALER ABOUT TRANSMISSION ISSUES. WAS ORIGINALLY TOLD THEY WOULD HAVE JEEP FOR 2 HOURS. 7 HOURS LATER THEY CALLED TO TELL ME THEY DID SEVERAL SOFTWARE UPDATES (PTU, RDM, DTCM, PCM, BCM); WHEN I WENT TO PICK IT UP I ASKED FOR DETAILS ON EACH UPDATE. FRUSTRATED WHEN I WAS TOLD IT WOULD "TAKE SOME TIME FOR THE CAR TO LEARN MY DRIVING HABITS." I ASKED, "WHAT HAPPENS WHEN I AM TEACHING MY KIDS HOW TO DRIVE (TWINS THAT WILL BE DRIVING IN A MONTH)?" THE SERVICE TECH TOLD ME THAT "THE TRANSMISSION WOULD BE REALLY CONFUSED." I EXPRESSED MY CONCERN FOR SAFETY. TOLD HIM I NEVER KNOW WHEN IT IS GOING TO ACCELERATE ON ITS OWN OR HESITATE WITH A 5 SECOND OR LONGER DELAY. I ASKED HOW THAT COULD BE SAFE WHEN TEACHING KIDS HOW TO DRIVE. HE DIDN'T HAVE AN ANSWER. JUST SAID, "I UNDERSTAND YOUR CONCERN." I HAVE ONLY DRIVEN IT ABOUT 20 MILES SINCE THE UPDATES. NOW IT SHIFTS QUICKLY THROUGH THE FIRST 3 GEARS, STILL HESITATES, AND ROUGH SHIFTING. KEEPING DETAILED RECORDS NOW. I'VE HAD MY JEEP FOR 7 MONTHS (7000 MILES) WITH 3 ACTUAL RECALLS, AND 6 SOFTWARE UPDATES THAT WEREN'T RECALLS, JUST PERFORMED BASED ON MY COMPLAINTS. THE ISSUES WITH THIS TRANSMISSION ARE A SAFETY HAZARD, ESPECIALLY WHEN SITTING AT AN INTERSECTION WAITING TO MAKE A LEFT HAND TURN AND NEVER KNOWING HOW THE JEEP WILL RESPOND...THIS ISN'T SAFE FOR AN EXPERIENCED DRIVER. HOW CAN ANYONE SAFELY PUT A NEW DRIVER INTO A CAR THAT HAS THESE TYPES OF ISSUES?
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER AS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT SHIFT PROPERLY TO SPEED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AFTER 2,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK WHILE ACCELERATING AT LOW SPEEDS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ALIGNED THE TIRES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100. MA 10/2 *CN
WHEN YOU LET OFF THE GAS IT SPEEDS UP AND TAKES A LITTLE TIME TO GET IT TO GO SLOWER!
VEHICLE SPEEDS UP WHEN BRAKE IS APPLIED, DOWNSHIFTING IS JERKY AND UNEVEN. TRANSMISSION HAS BEEN REPLACED ONCE. SYMPTOMS ARE THE SAME.
I HAVE OWNED THIS 2015 JEEP CHEROKEE SINCE DECEMBER 2014. THE TRANSMISSION HAD TO BE REPLACED @ 1890 MILES, CAR STOPPED DEAD TRYING TO PASS A TRUCK ON STEEP GRADE, OVERHEATED TRANSMISSION. THE POWER BRAKE MASTER BOOSTER HAD TO BE REPLACED TWICE, @ 2490 MILES AND 4920 MILES, NO BRAKES JUST CRASH INTO NEAREST CURB OR CAR, PART AND SYSTEM FAILURE. THE TRANSMISSION MOUNTS HAD TO BE REPLACED @ 2560 MILES, CAR HOWLING LIKE A BANCHEE, PARTS FAILURE. THE SOFTWARE HAD TO BE CHANGED 3 TIMES, "TRYING TO SOLVE FACTORY PROBLEM". WARNING LIGHTS FOR CHECK ENGINE AND BATTERY CAME ON AND CAR SHUTTERED AND CAME TO ABRUPT STOP, IN THE MIDDLE OF A DANGEROUS CURVE, WITH ALL SYSTEM SHUT DOWN COMPLETELY @ 4970 MILES, CURRENTLY INVESTIGATING CAUSE. THE CAR HAS BEEN WITH THE DEALER, IN TOTAL, MORE THAN 45 DAYS, CURRENTLY AT DEALER AGAIN. THIS CAR HAS LEFT ME IN LIFE THREATENING SITUATIONS 4 TIMES. IT APPEARS THAT WHEN ANY PREPROGRAMED LIMITS ARE REACHED, ALL SYSTEMS SHUT DOWN, BRAKES, STEERING, EVERYTHING. YOU ARE LEFT TOTALLY DEFENSELESS AND NOT ABLE TO CONTROL THE VEHICLE. THE JEEP HAS NO EMERGENCY BRAKE! THIS IS THE MOST UNRELIABLE AND DANGEROUS VEHICLE I HAVE EVER DRIVEN. I HAVE BEEN TOTALLY STRANDED AWAY FROM HOME TWICE, AND HAVE YET TO RECOVER OVER $1000.00 IN OUT OF POCKET EXPENSE, TRANSPORTATION, HOTEL, FOOD, AND CABS. THE DEALER CLOSED AT 2PM ON A SATURDAY, 280 MILES FROM HOME, SAID GOOD BY AND TOLD ME TO CONTACT CHRYSLER FOR ASSISTANCE, " IT WASN'T HIS RESPONSIBILITY". ALL 2014 AND 2015 JEEP CHEROKEE SHOULD BE RECALLED AND TAKEN OFF THE ROAD. THIS POORLY CONCEIVED AND ENGINEERED VEHICLE IS DANGEROUS AND WILL KILL MANY PEOPLE, IF IT ALREADY HAS NOT. THE CHRYSLER CORPORATION AND ITS DEALERS ARE KNOWINGLY SELLING A FAULTY AND DANGEROUS VEHICLE TO THE PUBLIC.
NEEDS A NEW TRANSMISSION. HAS BEEN HESITATING WHEN STARTING OUT AND PULLING AWAY WHEN BRAKES WERE APPLIED. SERVICE ENGINE LIGHT CAME ON TO NOTIFY US OF PROBLEM. DEALERSHIP ADVISED THAT IT WAS PART OF A RECALL, BUT WE NEVER RECEIVED NOTIFICATION OF THIS RECALL.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,277.
WITH THE CRUSE CONTROL ON AND SET AT 60MPG WHEN GOING DOWN A HILL IT PICKS UP SPEED TO OVER 70MPH. GOING UP HILL IT VARIES AS MUCH AS 4MPH. THE CRUSE CONTROL DOES NOT CONTROL THE SPEED AS IT SHOULD, VERY DANGEROUS!
I LEASED THE VEHICLE ON 6/17/15. WITHIN A WEEK THE SERVICE PARK BRAKE LIGHT CAME ON BRIEFLY. DEALERSHIP SAID IT WAS A FLUKE. A FEW DAYS LATER. BACK SENSOR BEEP WOULD NOT TURN OFF WHILE DRIVING. DEALERSHIP SAID IT WAS A FLUKE. A DAY LATER POWER LIFT GATE WOULDN'T WORK FOR A DAY. DEALERSHIP SAID IT WAS A FLUKE. WHEN I CALLED THE DEALERSHIP THE FIRST TIME THEY PROCEEDED TO TELL ME CAR WAS SOLD TO ME WITH A REPROGRAMMING AIRBAG RECALL SO I TOOK IN TO GET FIX & HAVE OTHER ITEMS LOOKED AT. THEY NEVER LOOKED AT OTHER ISSUES. A WEEK LATER SERVICE BRAKE LIGHT CAME BACK ON I TOOK IN IMMEDIATELY. AFTER 3 DAYS SITTING IN THE SHOP THEY SAID 25 CODES CAME UP & NOT SURE HOW TO FIX. AFTER A WEEK OF THEM HAVING THE CAR THEY SAID IT WAS FIXED. AFTER 10 HRS OF HAVING BACK THE TRANSMISSION LIGHT CAME ON. I TOOK BACK TO SERVICE & THE MGR SAID CAR IS UNSAFE AND WOULD REQUEST A NEW VEHICLE FOR ME THAT WOULD TAKE 6 WKS TO GET. HE ALSO TOLD ME THE DEALERSHIP THEY GOT MY VEHICLE FROM HAD ISSUES W/CAR AND NEVER SAID ANYTHING. IN THE WEEK I HAVEN'T HAD THE VEHICLE I'VE BEEN GIVEN 6 LOANER CARS. 1 OF WHICH BROKE DOWN WITH SERVICE PARK BRAKE & TRANSMISSION LIGHTS ON AND COULD NOT SHIFT. I HAVE DEMANDED CHRYSLER TO CANCEL MY LEASE AND RETURN MY FUNDS OWED...UPDATED 09/22/15 *BF THE CONSUMER STATED THE NCDS ARBITRATOR AND CHRYSLER AGREED TO RELEASE THE CONSUMER FROM THE LEASE. THE CONSUMER WOULD ALSO BE REIMBURSED. UPDATED 12/9/2015*JS UPDATED 12/21/15*JS
THE JEEP IS BAD AND EXACTLY ENGINE, ELECTRICAL, FUEL PROPULSION SYSTEM, AND ATHER THINGS,
THE CAR WILL ACCELERATE AND RAISE RPM'S (SOMETIMES INCREASES SPEED BY 1MPH) BY ITSELF AT 26MPH WHILE COASTING FROM 30MPH OR GREATER . I'M PRETTY SURE THE CAR IS DOWNSHIFTING AT THIS POINT, BUT NO CAR I HAVE DROVE WILL ACCELERATE WHILE NOT PRESSING THE GAS. WHEN THE CAR IS DOWNSHIFTING FROM ANY OTHER SPEED, I CAN FEEL THE DOWNSHIFT HOWEVER THE CAR DOES NOT ACCELERATE LIKE IT DOES AT 26MPH. ONLY AT 26MPH IT ACCELERATES AT THE DOWN SHIFT. SOMETIMES THE ACCELERATION IS GREATER THEN OTHER TIMES, BUT HAPPENS 95% OF THE TIME. I WAS TOLD THIS IS A CHARACTERISTIC OF THE CAR AND IT NEEDS TO LEARN HOW I DRIVE. WHICH MAKES NO SENSE BECAUSE IF THIS IS A CHARACTERISTIC OF A CAR, IT IS A VERY UNSAFE ONE. I FEEL THAT THIS IS A SAFETY ISSUE AS THE CAR IS ACCELERATING ON ITS OWN WHILE I'M EXPECTING IT TO DE-ACCELERATE. A SOFTWARE UPDATE WAS DONE ON MY CAR, BUT THE ISSUE WAS NOT FIXED.
THE JEEP SHIFTS UNEXPECTEDLY ALL OF THE TIME. WHEN YOU USE THE BRAKE GOING DOWN A HILL THE TRANSMISSION SHIFTS AND THE RPMS SHOOT TO 5,000! THE TRANSMISSION SHIMMIES WHEN YOU ARE IN SECOND GEAR. I HAVE BEEN BACK TO THE DEALERSHIP SEVERAL TIMES TO HAVE IT FIXED BUT THEY SAY IT NEEDS AN UPDATE FROM JEEP FOR THE FLASH OR SOMETHING WITH A CHIP. THEY CAN'T GET IT TO SHIFT NORMALLY.
SERVICE TRANSMISSION MESSAGE. HARD STEERING. 2000 RPM @ 30 MPH REPAIRED WITH SOFTWARE ON 07/18/15 SAME PROBLEM NEXT DAY CAR NOW NEEDS NEW TRANNY
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE DIGITAL SPEEDOMETER READ 20 MPH AND THE SPEEDOMETER READING INDICATED 75 MPH WHEN DEPRESSING THE ACCELERATOR PEDAL HOWEVER THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WAS ABLE TO MERGE OVER TO THE EXIT AND COULD NOT ACCELERATE OVER THAN 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 11/18/15*LJ UPDATED 12/06/2017*CN
AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND WAS NOT INFORMED OF THE RECALLS PERTAINING TO THE VEHICLE. THE CONTACT CALLED TO INQUIRE ABOUT THE VEHICLE SPEED CONTROL RECALL ON HER VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 11/30/2017*CN
6/19/2015: TRANSMISSION/ELECTRICAL ISSUE WHEN ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE IT WOULD SHIFT INTO NEUTRAL INSTEAD. HAD TO SHIFT TO PARK AND THEN BACK TO REVERSE BEFORE THE VEHICLE WENT INTO GEAR. THIS WAS THE FOURTH OCCURRENCE OF THIS ISSUE SINCE PURCHASE DATE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON WHEN SHIFTING FROM PARK TO REVERSE AND TO DRIVE. ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. 6/22/2015: TRANSMISSION/ELECTRICAL ISSUE VEHICLE WOULD NOT SHIFT FROM PARK TO REVERSE. AFTER SEVERAL MINUTES WAS ABLE TO PUT VEHICLE INTO PARK, AND EVENTUALLY POWERED VEHICLE OFF AND ON AND WAS THEN ABLE TO SHIFT FROM PARK TO REVERSE AND THEN DRIVE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON. 6/23/2015: TRANSMISSION/ELECTRICAL FAILURE ODOMETER AT 800 MILES. WHILE DRIVING, THE VEHICLE SUDDENLY WENT OUT OF GEAR. CLIMBING A PARKING GARAGE RAMP THE VEHICLE STALLED, THE PARKING BRAKE TURNED ON, THE AIRBAG SERVICE MESSAGE AND INDICATOR TURNED ON, THE SERVICE ENGINE LIGHT CAME ON, THE WINDSHIELD WIPERS CAME ON, THE MEDIA CONSOLE AND BLUETOOTH CONNECTION FAILED. AFTER SEVERAL MINUTES OF ATTEMPTING TO SHIFT GEARS (COULD NOT GET THE VEHICLE INTO PARK, DRIVE, OR REVERSE, AND PARKING BRAKE KEPT ENGAGING), WAS FINALLY ABLE TO POWER THE VEHICLE OFF. ONCE THE VEHICLE WAS POWERED BACK ON, WAS ABLE TO SHIFT TO DRIVE, AND DROVE DIRECTLY TO THE DEALERSHIP. CHECK ENGINE LIGHT REMAINED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. DELIVERED VEHICLE TO DEALERSHIP FOR INSPECTION AND REPAIR, AND AM AWAITING RESOLUTION AS OF 7/20/2015.
THIS VEHICLE SHAKES BAD AT TAKE OFF FROM A STOP OR MAKING A LEFT OR RIGHT TURN TOOK IT NOW 4 TIME DEALER CAN'T FIX IT DON'T UNDER STAND WHAT'S WRONG! TOOK IT IN 7-15 2015 KEPT OVER NITE DEALER CALLED CHRYSLER TRY TO REPROGRAM THE BRAIN DID NOT WORK PICK IT UP NEXT DAY CALLED DEALER TOLD THEM IT STILLS SHAKES DEALER SAID THEY WILL CALL CHRYSLER AGAIN OK IT'S NOW 7-172015 STILL WAITING FOR PHONE CALL STILL DRIVING THE SHAKING BRAND NEW JEEP WILL TELL PEOPLE NOT TO BUY A JEEP!!! I WORKED FOR CHRYSLER 34 YEARS AGAIN WILL TELL PEOPLE NOT BUY THIS JEEP MAYBE BECAUSE OF THE TRANS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW OIL PRESSURE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS LOSING EXCESSIVE OIL AND CONSTANTLY NEEDED OIL TO BE ADDED. THE VEHICLE WAS THE TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,800.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT APPLIED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING ON MULTIPLE OCCASIONS; HOWEVER, THE VEHICLE WAS NOT ABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900. MA 10/6 UPDATED 11/16/2017*CN
VEHICLE STARTED DISPLAYING MALFUNCTION INDICATOR LIGHT (MIL) & HAD ERROR CODES U0402 & U1424. DEALER WHERE I BOUGHT THE VEHICLE PERFORMED RECALL R01 - FLASH OF TCM & PCM (TOOK ABOUT 3 HOURS). IN JUNE, I RECEIVED NOTICE OF RECALL R05, WHICH I HAD PERFORMED & ALSO ADVISED DEALERSHIP OF MIL LIGHT ( SAME ERROR CODES U0402 &U1424). DEALER PERFORMED R05 SERVICE & CLEARED ERROR CODES & ADVISED I SHOULD HAVE NO FURTHER ISSUES. JULY 2, THE MIL & THE START/STOP ERROR LIGHT CAME ON. THIS WAS APPROXIMATELY 11, 800 MILES. THE LIGHTS WENT OFF AFTER MULTIPLE DRIVE CYCLES OVER 4 DAYS, BUT CAME BACK ON MONDAY. I CALLED A LOCAL JEEP DEALERSHIP & GOT AN APPOINTMENT FOR SATURDAY, 7/11/15. BETWEEN MONDAY & THE APPOINTMENT, THE MIL & START/STOP ERROR LIGHTS WENT OFF AND CAME BACK ON AFTER MULTIPLE DRIVE CYCLES. THIS HAPPENED 5 TIMES BETWEEN 7/2 & 7/11. EACH TIME, THE ERROR CODES WERE U0402 AND U1424. THE DEALER COULD NOT SEE THAT THE TCM & PCM FLASHES HAD BEEN DONE, SO THEY WERE DONE AGAIN (ALMOST 3 HOURS TO COMPLETE). I WAS ADVISED THIS SHOULD RESOLVE THE ISSUE. SEVERAL DRIVE CYCLES & 2 DAYS LATER, THE SAME 2 LIGHTS ARE BACK ON WITH THE SAME 2 ERROR CODES & I HAVE TO TAKE IT BACK FOR THE 4TH TIME FOR THE SAME MALFUNCTION ERROR CODES. SINCE THIS IS TRANSMISSION-RELATED, I HAVE CONCERNS ABOUT THE SAFETY OF MY VEHICLE AT THIS POINT.
GOING DOWN HILL, THE CAR ACCELERATED 8 TO 12 MILES AN HOUR FASTER THAN THE CRUISE WAS SET FOR. CAR KEEPS ACCELERATING UNTIL YOU HIT THE BRAKE. DOES NOT HOLD THE SET CRUISE SPEED LIMIT. I BROUGHT IT TO THE DEALER AND AFTER 1 1/2 HOURS THEY TOLD ME MY CHEROKEE LIMITED WAS NOT EQUIPPED WITH AN ADAPTIVE CRUISE CONTROL WITH STOP AND GO. I WAS TOLD BY THE SERVICE WRITER I JUST HAVE TO HIT THE BRAKE UNTIL THE DECLINE IS OVER AND THEN HIT RESUME ON THE PANEL. I KNOW THIS IS INCORRECT SO IS THERE A FIX FOR THIS? WE ARE TAKING A LONG DRIVE TRIP TO PENNSYLVANIA AND I WILL NEED THE CRUISE TO ENJOY MY TRIP. THE CONSUMER STATED THE ISSUE WAS THE TRANSMISSION. UPDATED 10/15/15*JB
I HAVE A 2015 JEEP CHEROKEE LATITUDE 4X4 V6 JUST DID THE RECALL UPDATE WITH A OIL CHANGE. I ALSO WAS ALMOST HIT FROM ONCOMING TRAFFIC. CAR WOULDNT GO AS I WAS TRYING TO MAKE A LEFT THRU TRAFFIC! I AM LUCKY THAT THE OTHER CAR DIDN'T HIT ME IT WAS WITHIN INCHES! IT ALSO SPEEDS UP AS I SLOW TO A STOP! THE TRANSMISSION LIGHTS AND THE A! COMES ON AFTER 4 UPDATES NOW IT SHIFTS BAD AND HAS BEEN THE THE SHOP FOR 2 WEEKS WITH NO IDEA WHAT THEY ARE GOING TO DO NEXT! THE MECHANIC AT THE DICK HANNAH DEALERSHIP IS ON VACATION NOW! THEY SAID THEY ARE WAITING ON PARTS THEY ORDERED EVEN THOUGH HE HAS NOT TOOK THE TRANSMISSION APART YET! I GET 2 DIFFERENT STORIES FROM THE DEALERSHIP AND JEEP! I THINK THIS CAR WILL HURT SOMEONE IF THEY DONT FIX THIS ISSUE! AT THIS POINT I DONT FEEL SAFE WITH MY FAMILY IN THIS " FUTURE ACCIDENT MAKER"! I SPENT WELL OVER 35,000 FOR THIS CAR!
TRANSMISSION FAILED AT 1,000 MILES. DEALER REPLACED WITH A REDESIGNED VERSION. I STARTED TO GET A WOBBLE IN THE FRONT END WHILE I WAS ACCELERATING. I BROUGHT IT BACK AND THEY SAID THAT IT WAS A KNOWN ISSUE AND THEY WERE REDESIGNING THE FRONT AXLES BUT THE FIX WASN'T OUT YET. A FEW WEEKS LATER THE METAL FRAME IN MY SUNROOF BROKE AND THE WEATHER STRIPPING FELL OUT AND I COULDN'T CLOSE THE SHADE. THEY INFORMED ME THAT THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED BECAUSE THE FRAME WAS DEFECTIVE. THE WOBBLE CONTINUED TO GET WORSE AND THE CAR WAS SHIFTING ROUGHER THAN EVER. I KEPT TELLING THE DEALERSHIP THAT THERE WAS SOMETHING WRONG, AND THEY SAID "THAT'S HOW THE NEW 9 SPEED TRANS BEHAVE". WHEN I BROUGHT THE CAR IN FOR THE SUNROOF REPLACEMENT I ASKED THEM TO LOOK AT THE WOBBLE AND TRANS AGAIN, AND THEY INFORMED ME THAT THE FRONT AXLE WAS INDEED BAD. THEY PUT IN THE REDESIGNED AXLES, AND REPLACED THE ENTIRE SUNROOF. I CONTINUE TO HAVE SERIOUS TRANSMISSION ISSUES AND THEY PUT IN A NEW VALVE BODY AND UPDATED THE SOFTWARE. IT'S WORSE THAN EVER. I KEPT COMPLAINING TO JEEP AND ALL THEY SAID WAS "THE DEALERSHIP CAN'T REPLICATE YOUR PROBLEM." I ACTUALLY HAD THE SERVICE MANAGER IN THE CAR WITH ME AND HE VERIFIED THAT THE CAR DOES NOT DRIVE PROPERLY- AND WHEN JEEP CALLED ME, THEY TOLD ME THAT I HAD TO GO TO ANOTHER DEALERSHIP. THIS CAR IS NOT SAFE. IT HESITATES WHEN YOU STEP ON THE GAS, THEN IT JERKS VERY HARD INTO SECOND GEAR, IT WILL ACCELERATE ON IT'S OWN BECAUSE IT CAN'T FIND A GEAR TO DOWNSHIFT, AND THE ENGINE WILL SPONTANEOUSLY REV ON IT'S OWN IF I AM DESCENDING A HILL AND ITS TRYING TO DOWNSHIFT. THE CAR WILL LEAP FORWARD AND ACCELERATE UNTIL I PRESS THE BRAKE HARD ENOUGH TO SLOW IT DOWN AND IT WILL FINALLY SHIFT. THE RPMS WILL GO UP FOR SEVERAL SECONDS AFTER I'VE APPLIED THE BRAKE. THE VEHICLE ALSO ROLLS SEVERAL INCHES AFTER I PUT IT IN PARK NOW.
PURCHASED A NEW 2015 JEEP CHEROKEE LATITUDE 4/9/15. IN MAY (APPROX 700 MILES) I STATED TO NOTICE A WOBBLE WHEN ACCELERATING & THE VEHICLE LUNGED WHEN STOPPING & STARTING. THE LUNGE WAS SO POWERFUL THAT I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. TOOK IN FOR SERVICE 5/29. THEY REPROGRAMMED THE TCM MODULE. WOBBLE CAME BACK & BY JUNE 8TH IT WAS WOBBLING & HESITATING (ONCE IT HAPPENED IN AN INTERSECTION). I CALLED SERVICE DEPT ON JUNE 9TH. TOOK IT IN ON JUN 10TH TO HAVE ONE OF THEIR GUYS TAKE IT FOR A SPIN. WHILE WAITING, THEY TOLD ME JEEPS DO "CERTAIN THINGS OTHER CARS DON'T". I TOLD THEM I SEARCHED THE INTERNET & APPARENTLY THERE IS A KNOW PROBLEM & BROUGHT A PRINTOUT OF SOME OF THE OTHER CUSTOMER COMPLAINTS. THEY SAID "CAN'T GO BY THAT"... I RODE WITH THEIR TECH & HE SAID HE NEVER FELT ANYTHING LIKE THAT. HE GOT HIS SERVICE MANAGER SO THEY GO TAKE IT FOR A RIDE TOGETHER. THEY REPLACED THE AXLES (6/12) BUT SAID THE WOBBLE IS STILL THERE. THEY'D CONTACTED CHRYSLER VIA EMAIL & WAS TOLD NOT TO DUMP ANYMORE PARTS IN THE VEHICLE. THEY KNOW WHAT THE ISSUE IS (BUT THEY WOULDN'T TELL THE DEALER) & A TCB WAS COMING OUT IN AUG. THERE WAS NOTHING THAT COULD BE DONE UNTIL THEN. THEY SAID (IN THEIR EMAIL) THE CAR WAS SAFE TO DRIVE. REALLY? TOOK CAR BACK ON 7/3. WORK WAS DONE THE SAME DAY, THEY REPROGRAMMED THE TCM AGAIN. ON THE WAY HOME I STOPPED TO GET GAS & WHEN LEAVING THE GAS STATION THE CAR LUNGED ME INTO THE ROAD! BY 7/7 THE WOBBLE WAS MORE INTENSE. BY 7/8 CAR WAS SLOW TO ACCELERATE FROM A STOP, COULD BARELY KEEP UP WITH TRAFFIC. CALLED CASE MANAGER ON 7/9 SAID WHATEVER THEY DID MADE IT WORSE. HIS SOLUTION WAS TO TAKE BACK IN FOR SERVICE BECAUSE I CAN'T DRIVE A CAR LIKE THAT! HE CALLED TO MAKE APPOINTMENT AND THE EARLIEST THEY HAD WAS 7/20 (11 DAYS LATER). THESE CARS ARE UNSAFE & SOMEONE IS GOING TO GET HURT! PLEASE DO SOMETHING!
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DISCOVERED THAT ALL FOUR BRAKES AND ROTORS WERE EXCESSIVELY OVERHEATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 480.
VEHICLE SHIMMYS WHEN SHIFTING FROM 2ND TO 3RD GEAR. ALSO LUNGES FORWARD WHEN BRAKING IN SLOW TRAFFIC AND STOP LIGHTS/SIGNS. CALLED DEALER WAS TOLD THIS IS NORMAL.
MY 2015 JEEP CHEROKEE, AND APPARENTLY HUNDREDS OR THOUSANDS OF OTHERS FROM 2014 AND 2015, HAVE FAULTY TRANSMISSIONS. I NEEDED A REPLACEMENT AT ONLY 6000 MILES AND I'VE HEARD WORSE STORIES ON VARIOUS WEB SITES. THE NEW TRANSMISSION IS NOT MUCH BETTER YET JEEP/CHRYSLER REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM AND CONTINUES TO SELL THE CARS. SOMEONE SERIOUSLY NEEDS TO LOOK INTO THIS AS SOMEONE IS GOING TO GET KILLED WHEN THEIRJEEP STALLS OR JUST STOPS AT HIGHWAY SPEEDS.
AFTER FUELING UP I PULLED OUT OF THE DRIVEWAY AND STARTED DOWN THE ROAD. ABOUT 300 FEET DOWN THE ROAD THE TRANSMISSION LOST POWER AND THEN REENGAGED AFTER ALMOST BEING REAR ENDED. WHEN TRANSMISSION REENGAGED THE VEHICLE SURGED FORWARD.
DRIVING OVER ROUGH ROAD, NOTICED EXCESSIVE NOISE AND BANGING ( LIKE SOMETHING LOOSE) FROM RIGHT FRONT. TOOK IN TO DEALER, THEY SAID THE NOISE WAS NORMAL SUSPENSION NOISE! AFTER INSISTING THEY TEST DRIVE AGAIN AND PUT ON RACK TO VISUALLY INSPECT, THE DEALER CLAIMED NOTHING WRONG. I CONTACTED MANAGER AND EXPRESSED MY DISSATISFACTION WITH THE SERVICE AND KNEW SOMETHING WAS WRONG. AFTER HAVING HIM GO ON A TEST DRIVE WITH ME, HE AGREED THEIR WAS A PROBLEM AND NOISE FROM FRONT STRUTS. ONLY THEN, WOULD THEY AGREE TO ORDER AND REPLACE THE RIGHT FRONT SHOCK. I'VE HAD NUMEROUS ATTEMPTS TO FIX OTHER ITEMS ON THIS VEHICLE, INCLUDING ASKING FOR ANY RECALL INFO TO BE CHECKED, AND THE DEALER SAID "IF YOU DIDN'T GET A CARD IN THE MAIL, THERE'S NO RECALLS". NOW I SEE THERE'S A RECALL ON THE POWER REAR LIFT GATE THAT I'VE HAD THERE WITH PROBLEMS OPENING, THEY HAVE NOT CONTACTED ME YET, ACCORDING TO RECALL R27, AND HAVE NOT FOUND ANY PROBLEMS WITH IT!
SINCE I BOUGHT THE CAR THE TRANSMISSION SHIFTED VERY ROUGH. THE CAR SURGED FORWARD WHEN SLOWING DOWN. WHEN STOPPED AND STARTING TO MOVE FORWARD THE CAR JUMPED FORWARD ON A CONSISTENT BASIS. I TOOK TO DEALER, THEY SAID I WAS NOT USED TO DRIVING AN SUV. APPROXIMATELY A MONTH LATER ( TRANSMISSION GETTING WORSE) THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER( TOWNE CHRYSLER JEEP IN HAMBURG NY), SAID NOTHING WRONG WITH IT. PICKED IT UP AND 30 MINUTES LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK IT BACK TO THE DEALER, THEY SAID COULD BE SOME SOFTWARE PROBLEM. PICKED THE VEHICLE UP AGAIN. CHECK ENGINE LIGHT CAME BACK ON WITHIN A FEW HOURS. I THOUGHT IT MIGHT HAVE BEEN THE DEALER, SO I TOOK IT TO ANOTHER JEEP DEALERSHIP. I DROPPED THE CAR OFF RENTED A CAR. WHEN ENTERPRISE PICKED ME THE AGENT TOLD ME THAT HE HAD AT LEAST 10 PEOPLE THAT WEEK WITH JEEP CHEROKEE AND TRANSMISSION PROBLEMS( FROM 1 DEALERSHIP). I GOOGLED THE PROBLEM AND FOUND OUT THAT THOUSANDS OF JEEP OWNERS WERE EXPERIENCING THE SAME PROBLEM WITH THE 9 SPEED TRANSMISSION. TODAY THEY PUT A NEW TRANSMISSION IN MY 4 MONTH OLD CAR. THESE CARS ARE DANGEROUS WHEN THEY JUMP FORWARD EVEN WITH YOUR FOOT ON THE BRAKE. THE TRANSMISSION DOES NOT SHIFT WHEN TRYING TO EXCELLERATE. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS KILLED DRIVING THESE CARS.
3RD INCIDENT WHERE THE TRANSMISSION HAS SUDDENLY DISCONNECTED AND THE CAR WILL COAST TO A COMPLETE STOP. MESSAGES READ "4WD TEMPORARILY UNAVAILABLE", "SERVICE PARK BRAKE" FIRST INCIDENT HAPPENED AT ABOUT APPROXIMATELY 340 MILES, SECOND INCIDENT HAPPENED AT APPROXIMATELY 3500 MILES. FIRST TWO INCIDENTS WERE ON THE HIGHWAY - ONE AT 45 MPH THE OTHER AT 60 MPH. THE THIRD AND MOST RECENT WAS ON A RESIDENTIAL ROAD. ONCE THE CAR HAS BEEN PULLED OVER, CAR HAS BEEN PUT INTO PARK, THEN TURNED OFF AND TURNED BACK ON. USUALLY IT TAKES 2 OR MORE TRIES AFTER TURNING THE CAR OFF AND ON AND BACK INTO GEAR BEFORE THE TRANSMISSION RE-ENGAGES AND THE CAR CAN BE DRIVEN. PAYING ATTENTION TO THE VEHICLE INFORMATION FOR THE TRANSMISSION TEMPERATURE HAS SHOWN THE TRANSMISSION CAN REACH 208 DEGREES FROM TOWN DRIVING CONDITIONS ON A 75 DEGREE DAY. PHOTO EVIDENCE HAS BEEN TAKEN OF THE READOUT FOR THE TRANSMISSION TEMPERATURE. THE MODEL OF THE JEEP CHEROKEE IS THE TRAILHAWK WITH 9 SPEED TRANSMISSION. AFTER 3 FLASH UPDATES UPON SECOND TIME IN FOR SERVICE THE ISSUE PERSISTED AND ANOTHER ISSUE WITH THE STOP/START SYSTEM BEGAN AND HAS BEEN FREQUENT UP UNTIL THE THIRD TIME BEING TAKEN IN FOR SERVICE. MESSAGES WILL READ "STOP/START SYSTEM IS UNAVAILABLE", "SERVICE START/STOP SYSTEM". VEHICLE IS IN DEALER SERVICE CURRENTLY FOR THE THIRD TIME FOR NEXT STEPS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE MANUFACTURER'S "LONG TERM RELIABILITY OF THE TRANSMISSION/DRIVE TRAIN PERFORMANCE" CAMPAIGN. THE VEHICLE WAS REPAIRED UNDER THE RELIABILITY CAMPAIGN AND THE DEALER WAS TO UPDATE/RECALIBRATE THE TRANSMISSION. AFTER THE REPAIR, WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LAG IN ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE GEARS WOULD NOT SHIFT PROPERLY WHILE DRIVING UPHILL OR AT A TRAFFIC LIGHT AND THE VEHICLE WOULD ROLL BACKWARDS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND BECAME WORSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS RE-CALIBRATED AGAIN AND EVENTUALLY REPLACED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE HAD NOT OCCURRED UNTIL THE VEHICLE WAS INITIALLY TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. THE VIN WAS UNAVAILABLE. ....UPDATED 11/02/15*BF THE CONSUMER STATED THE VEHICLE WAS DECLARED A LEMON. UPDATED 11/05/15. *JB
TRANSMISSION DISENGAGED INTERMITTENTLY AS VEHICLE COASTED ALONG FREEWAY. PULLED OVER AND TURNED OFF/RESTARTED VEHICLE. TRANSMISSION THEN ENGAGED. TOOK IN FOR SOFTWARE UPGRADE. NO MORE HIGH SPEED ISSUES BUT NOW VEHICLE WILL REV FROM STOP CONDITION BEFORE TRANSMISSION ENGAGES. THIS IS A 9-SPEED TRANSMISSION IN THE NEW 2015 JEEP CHEROKEE TRAILHAWK.
PURCHASED NEW AND DROVE HOME 60 MILES PARKED VEHICLE FOR ABOUT 45 MINUTES. DROVE TO NEARBY PARKING LOT TO TEST OUT PARK ASSIST, PRESSED PARK ASSIST BUTTON AND THEN REVERSE, THEN DRIVE AND VEHICLE WOULD NO LONGER MOVE. DASH WARNING LIGHTS CAME ON AND MESSAGE SERVICE TRANSMISSION AND RESTART VEHICLE. TURNING OFF AND RESTART TRANSMISSION MADE SOME ATTEMPT TO SLAM INTO GEAR BUT SEEMED TO BE LOCKED IN HIGH GEAR AND COULD NOT MOVE. WE WERE FORTUNATE TO BE IN LOW TRAFFIC PARKING LOT AND NOT IN HEAVY TRAFFIC. JEEP ROADSIDE ASSISTANCE TOWED THE VEHICLE TO NEAREST DEALER.REPLACING TRANSMISSION. VEHICLE WAS BUILT JANUARY 2015. TRAILHAWK WITH 9 SPEED TRANSMISSION.
THE JEEP CHEROKEE TRAILHAWK IS EQUIPPED WITH HALOGEN HEADLIGHTS MOUNTED LOW ON THE FRONT OF THE CHEROKEE. THESE HEADLIGHTS DO A TERRIBLE JOB OF LIGHTING THE ROAD IN FRONT OF THE VEHICLE. THEY ARE BOTH DIM AND DO NOT SHINE THE LIGHT FAR ENOUGH AHEAD OF THE VEHICLE. I LIVE IN A RURAL AREA AND AM VERY CONCERNED ABOUT DRIVING AT NIGHT WITH THIS VEHICLE SINCE THERE ARE ALWAYS ANIMALS CROSSING THE ROAD. THE HIGH BEAMS SHINE ABOUT AS FAR AS THE LOW BEAMS ON MY OTHER CAR. I FEEL LIKE I AM DRIVING A CAR WITH HEADLIGHTS FROM THE 1960S.
LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15*BF UPDATED 11/02/2017*CN
HAD CAR FOR 2 WEEKS, 490 MILES AND TRANSMISSION LIGHT WENT ON, COULD NOT REVERSE, WHEN PUTTING CAR IN DRIVE CAR MADE TERRIBLE NOISE AND JUMPED, SMELLED A BURNING SMELL. BROUGHT TO SERVICE SAID PROBABLY NEED A NEW TRANSMISSION. WILL NOT HAVE CAR FOR AT LEAST A WEEK. SO DISAPPOINTED, AND AM SCARED EVEN TO DRIVE THE CAR WHEN I DO GET IT BACK.
THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN THIS MANNER. THE STOP/START FEATURE PLACES ME AND MY OCCUPANTS IN DANGER OF COLLISION FROM OTHER MOTORIST. I HAVE REPORTED IT TO WHITTEN BROTHERS, LOCAL JEEP DEALER, SEVERAL TIMES, HOWEVER, THEY DISCREDIT THE COMPLAINT AND I BELIEVE THEY DO NOT DOCUMENT IT.
CAR WOULD NOT WANT TO SHIFT, ALL LIGHTS CAME ON TO CHECK ENGINE, TRANSMISSION, AND SERVICE PARK BRAKE. I WAS ON A RURAL LOGGING ROAD AT TIME, SO TOOK MULTIPLE TRIES TO GET IT INTO GEAR. AFTER FINALLY GETTING INTO GEAR COULDN'T GO FASTER THAN 40. MADE IT TO NEXT TOWN AND CALLED TOW TRUCK. THEY INSTALLED NEW TRANSMISSION AND IT DIDN'T EVEN WORK COMING OUT OF SHOP. THEY INSTALLED ANOTHER TRANSMISSION AND IT IS ALSO NOT WORKING RIGHT, AND STARTING TO SHIFT HARD. THIS IS ONE DAY AFTER GETTING CAR BACK...
2015 JEEP CHEROKEE SPORT WAS PURCHASED IN OCTOBER OF 2014. AROUND END MAY 2015 EXPERIENCED PROBLEMS WITH BRAKING. WHILE COMING TO A STOP SIGN BRAKE WOULD BE PRESSED DOWN BUT VEHICLES RPM'S WOULD REV UP AND VEHICLE WOULD START ACCELERATING FORWARD. VEHICLE WAS BROUGHT TO SHOP AFTER FINALLY BEING ABLE TO MAKE AN APPOINTMENT ON 06/16/15. MECHANIC WAS ABLE TO EXPERIENCE THE PROBLEM AND RESET MODULE ON VEHICLE. BUT CHECK ENGINE LIGHT CAME ON. DEALERSHIP GAVE VEHICLE BACK TO US AND WE DROVE IT FOR TWO MORE DAYS AND THE PROBLEM STILL PERSISTED. ON 06/18/2015 A DEER HAD ENTERED HIGHWAY AND WHILE BRAKING VEHICLE AGAIN ACCELERATED AND HIT THE DEER CAUSING FRONT END DAMAGE. PROBLEM COULD OF BEEN 100 TIMES WORSE BECAUSE THERE WERE ALSO BICYCLISTS ON ROAD AS WELL AS TRACTOR TRAILER TRAVELING BEHIND. VEHICLE WAS BROUGHT TO DEALERSHIP VIA TOW TRUCK. TOW TRUCK DRIVER EVEN STATED THERE IS SOMETHING SEVERELY WRONG WITH THE VEHICLE. WHEN DRIVER TOOK VEHICLE OFF FLAT BED HE PUT THE VEHICLE IN REVERSE AND THE VEHICLE WENT FORWARD INSTEAD OF REVERSE PLUS THE EMERGENCY BRAKE CAME ON BY ITSELF. CHRYSLER WAS CONTACTED AND THEY ARE DOING AN INVESTIGATION ON VEHICLE BECAUSE OF THE SEVERITY. MY WIFE AND I JUST WANT THEM TO TAKE THE VEHICLE BACK BECAUSE WE DO NOT FEEL SAFE IN IT ONE BIT.
I HAVE THE 9 SPEED TRANSMISSION. WHEN THE VEHICLE SHIFTS FROM 1ST TO 2ND THERE IS A DEFINITE WOBBLE THAT CAN BE FELT IN THE VEHICLE. AND WHEN THE VEHICLE DOWNSHIFTS FROM 2ND TO 1ST DURING A STOP, THE VEHICLE FREQUENTLY LUNGES FORWARD WHEN THE SHIFT OCCURS. I HAVE TO BE SURE I AM HOLDING THE BRAKE VERY TIGHTLY TO PREVENT THE LUNGE. BOTH THE WOBBLE AND THE LUNGE FEELING HAPPEN FREQUENTLY, THE LUNGE IN PARTICULAR IS CONCERNING TO ME, THIS IS A 2015 VEHICLE! I HAVE DISCUSSED THIS WITH MY DEALER AND HE INDICATED JEEP IS AWARE OF THE ISSUE, I SURE HOPE THEY PLAN TO DO SOMETHING ABOUT THIS.
MY TRANSMISSION KEEPS SLIPPING ON OUR BRAND NEW CHEROKEE WE SAVED UP FOR! ENGINE LIGHT KEEPS COMING ON AND IT JERKS A LOT WHEN TRYING TO SLOW DOWN. GETTING INTO TO CAR DEALER ASAP! I'M SO UPSET AND SCARED TO DRIVE MY TWO LITTLE KIDS IN THIS CAR NOW THAT I THINK I KNOW WHAT THE ISSUE IS. WHETHER THEY FIX THIS OR NOT. I DON'T TRUST THIS CAR NOW.
VEHICLE FLUTTERS OR SHIMMYS BRIEFLY UPON ACCELARATION FROM A STOP POSITION. UNSURE IF THIS IS ENGINE TRANSMISSION OR WHEELS.
THE JEEP HAS A WOBBLE OR SHIMMY BETWEEN 11 AND 17 MPH THAT IS VERY SIGNIFICANT. SEEMS TO HAPPEN AFTER THE JEEP HAS BEEN DRIVEN AND IS WARMED UP. I HAVE 3200 MILES ON THIS VEHICLE AND THIS PROBLEM WAS NOTICED WHEN THE JEEP HAD ABOUT 500 MILES ON IT. I AM BEING TOLD ITS THE FRONT AXLE SHAFTS THAT ARE SUPPOSEDLY ON ORDER. HOWEVER, I AM ALSO BEING TOLD IT COULD WEEKS TO MONTHS TO GET THE PARTS IN.
2015 JEEP CHEROKEE V6 EXHIBITS A VIBRATION OR "SHIMMY" DURING ACCELERATION. VIBRATION OCCURS AT BETWEEN 13-17 MPH JUST PRIOR TO SHIFTING FROM 2ND TO 3RD GEAR (IN "AUTO" TRANSMISSION MODE). VIBRATION ALWAYS OCCURS, BUT IS MORE PRONOUNCED AS THE DRIVE TRAIN HEATS UP. THE DEALER ACKNOWLEDGED THAT THIS HAS BEEN A COMMON PROBLEM, BUT THAT CHRYSLER HAS YET TO IDENTIFY A DEFINITIVE FIX FOR THE DEFECT.
VEHICLE HAS NOTICEABLE FRONT END SHIMMY IN LOW GEAR THAT ONLY GOES AWAY AFTER SHIFTING TO SECOND GEAR. DEALER HAS NO FIX AT THIS TIME.
VEHICLE WAS PARKED. I PUT VEHICLE INTO REVERSE AND ALL WARNING LIGHTS CAME ON - SERVICE TRANSMISSION/SERVICE PARK BREAK/ENGINE LIGHT. TURNED OFF VEHICLE, TURN BACK ON AND VEHICLE JOLTED AND WOULD NOT MOVE. TURNED OFF AGAIN AND LET IT SIT FOR A FEW HOURS. STARTED THE VEHICLE AND ALL LIGHTS ARE ILLUMINATED (PARK BRAKE AND CHECK ENGINE) BUT VEHICLE RUNS. TOOK TO DEALER, THEY DID AN UPDATE TO THE COMPUTER. HAPPENED AGAIN AROUND 8200 MILES - SAME RESULT FROM DEALER (UPDATE TO COMPUTER). TOOK TO DEALER A TOTAL OF THREE TIMES - THE THIRD TIME WARRANTED A FULL TRANSMISSION REPLACEMENT. VEHICLE STILL DOES NOT DRIVE PROPERLY - HARD SHIFTS, ESPECIALLY WHEN DECCELERATING.
THE VEHICLE HAS A VERY DANGEROUS HESITATION. IT DOES NOT DOWNSHIFT PROPERLY WHEN TRYING TO ACCELERATE.. THIS MAKES ANY LANE CHANGE, HIGHWAY APPROACH, TURN, OR EMRGENCY MANUEVER EXTREMELY DANGEROUS. THIS VEHICLE CAN'T BE SAFELY DRIVEN IN TRAFFIC, OR TAKEN OFF ROAD AS DESIGNED. FCA HAS NOT REMEDIED THE IISSUE AND HAS MADE THE VEHICLE WORSE WITH THEIR LATEST UPDATES. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE HAS BEEN DRIVEN.IT HAS BEEN IN THE SHOP TWICE FOR REPAIRS. THE EXCUSE IS IT IS OPREATING AS DESIGNED. IN ESSENCE A POOR DESIGN IS SOMTHING WE HAVE TO LIVE WITH AND BE OKAY WITH DRIVING IN DANGER? THIS IS A SAFETY HAZZARD THAT NEEDS TO BE INVESTIGATED BEFORE SOMEONE DIES. THE PUBLIC SHOULD KNOW ABOUT THE VEHICLE DANGER BEFORE THEY DECIDE TO PURCHASE ONE
WHILE DRIVING 55MPH CHECK ENGINE LITE ALONG WITH STOP/START LITE CAME ON AND VEHICLE RAPIDLY DECELERATED FROM 55MPH TO 30MPH CAUSING TRANSMISSION TO OVER HEAT WHICH ULTIMATELY LEAD TO TRANSMISSION REPLACEMENT ON A NEW 2015 JEEP,
MY CAR HAS A WOBBLE BETWEEN THE 2ND AND 3RD GEAR AFTER A STOP. IT STARTED SHORTLY AFTER DELIVERY AND IT WENT AWAY AT EXACTLY 1200 MILES AND IS BACK SINCE I HIT 1800 MILES. I CAN REPLICATE IT AFTER EVERY STOP .. IF YOU DRIVE SLOWLY AFTER A STOP. IF YOU HIT THE GAS PADDLE IT GOES TOO QUICK THRU THE GEARS AND YOU WON'T NOTICE IT BUT I CAN'T DO A RACE AFTER EVERY STOP AND WASTE GAS. IF YOU NORMAL START DRIVING AFTER A STOP YOU FEEL THE WOBBLE FROM LEFT TO THE RIGHT.
TWO INCIDENTS JEEP CHEROKEE WAS ON AUTOMATIC CRUISE CONTROL COME TO ALMOST STOP WHEN FRONT CAR TOOK A RIGHT TURN AND THIS CAUSED ALMOST REAR COLLISION. I WAS LIKE 30 FEET AWAY FROM THE FRONT CAR. ANOTHER INCIDENT: THERE WAS NOBODY AROUND ME AND CAR APPLIED BRAKES BY ITSELF AND CAUSES ALMOST PANIC AMONG THE FAMILY MEMBERS IN THE CAR AND REDUCED THE SPEED TO 45MPH.
VEHICLE SHAKES / WOBBLES WHEN ACCELERATING FROM A DEAD STOP. THE PASSENGER SIDE FRONT TIRE ACTUALLY FEELS LOOSE UNTIL APPROXIMATELY 30 MPH. ALSO, WHEN TURNING RIGHT AND / OR GOING UP AN INCLINE, THE FRONT END SHAKES AND THE VEHICLE HESITATES. JEEP ACKNOWLEDGES THAT THIS IS AN ISSUE AND THEY ARE REDESIGNING THE FRONT AXLES WITH A STURDIER DESIGN. THE ISSUE IS THAT THE REPAIR IS NOT AVAILABLE FOR SEVERAL MONTHS AT LEAST, BECAUSE IT'S STILL IN DEVELOPMENT. THERE IS A REAL CONCERN THAT THE AXLE COULD FAIL AND CAUSE AN ACCIDENT.
VEHICLE HAS EXTREME HESITATION WHEN ACCELERATING FROM ANYTHING THAN A COMPLETE STOP TO THE POINT IN MAY STAND YOU IN BETWEEN LANES OF ONCOMING TRAFFIC, WHEN THE TRANSMISSION SHIFTS IT WILL DO SO VIOLENTLY CAUSING TIRE SPIN AND LOSS OF TRACTION/CONTROL. USE EXTREME CAUTION WHEN DRIVING. JEEP HAS BEEN UNRESPONSIVE TO EVEN ADMITTING THIS IS AN ISSUE.
DEALERSHIP THAT REPLACED MY TRANSMISSION ON 05/26/2015 INFORMED ME THAT I NEED NEW FRONT AXLES. MY JEEP IS BRAND NEW. A 2015. THE NEW FRONT AXLES WON'T BE AVAILABLE UN MAYBE SEPTEMBER OF 2015.
I HAVE TAKEN MY 2015 JEEP CHEROKEE INTO THE SERVICE DEPARTMENT FOR A 3RD TIME TO HAVE THEM DIAGNOSE THE HESITATION IN THE TRANSMISSION, JERKING INTO GEAR, AND THE WOBBLE EXPERIENCE WHEN TURNING TO THE RIGHT. ACCORDING TO THE DEALERSHIP, THEY HAVE A TECHNICIAN FROM CHRYSLER COMING TO LOOK AT IT. THEY ARE NOT ALLOWED TO TOUCH IT. MY CASE MANAGER WITH CHRYSLER EVEN ADMITTED TO THE WOBBLE PROBLEM AND THAT THEY HAVE NO FIX FOR IT. THE 2ND TIME I BROUGHT IT IN, THE CHECK ENGINE LIGHT CAME ON AFTER I GOT STRANDED IN ON COMING TRAFFIC. TOWED TO THE DEALERSHIP WHERE THEY FOUND A COOLANT LEAK, FUEL INJECTOR MALFUNCTION, ETC. AND TOLD ME THE WOBBLE IS A "CHARACTERISTIC" OF THE MODEL AND THEY CANNOT DO ANYTHING ABOUT THE DESIGN OF THE VEHICLE. AS IF THAT'S ACCEPTABLE TO FORCE YOUR CUSTOMER TO DRIVE A WOBBLING, HESITATING BRAND NEW CAR. I AM DUMBFOUNDED WITH HOW THE DEALERSHIPS & CHRYSLER KEEP SWEEPING THIS ISSUE UNDER THE RUG HOPING IT WILL GO AWAY. THEY HAVEN'T FIGURED IT OUT IN TWO YEARS. ITS TIME TO ISSUE RECALLS. WHAT DOES IT TAKE TO GET THEM TO DO SOMETHING? WILL THEY WAIT TIL SOMEONE IS SERIOUSLY INJURED OR KILLED? ALL THEY SEEM TO CARE ABOUT IS MONEY AND NOT ADMITTING THEIR PRODUCT IS A LEMON. TRY NUMBER 3 BETTER FIX THIS.
4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATED. WHEN SERVICE PERSON WAS INFORMED HE SAID IT WAS BECAUSE BATTERY HAD BEEN DISCONNECTED FOR TRANSMISSION WORK AND I'D HAVE TO RELOAD APP. SERVICE CENTER STATES NO HISTORY OF DASHBOARD LIGHTS ON BUT DID HAVE HISTORY OF A LOSS OF COMMUNICATION. THIS IS WHY THE CAR HAD STOPPED EMAIL NOTIFICATION TO ME. THE CAR NO LONGER IS COMMUNICATING WITH IT'S PROGRAMMED COMPUTERIZED PARTS IE; IT'S DOING WHATEVER IT WANTS. 5/14/2015 CONTACTED JEEP GIVEN CASE MNGR[XXX]CONTACT NUMBER 1-800-763-8422 EXT [XXX], EMAIL RF1017@CHRYSLER.COM CASE#[XXX]. [XXX] INFORMED ME HE WOULD SEND CASE IN FOR REVIEW. 5/19/15 ABS AND TRACTION CONTROL DASHBOARD LIGHTS ON. PICTURES TAKEN OF DASHBOARD WITH LIGHTS ON BECAUSE OF HISTORY OF LOSS OF COMMUNICATION INDICATED. CAR NO LONGER RECORDING DASHBOARD LIGHTS ON AND SERVICE DEPARTMENT KEEPS TELLING ME NO LIGHT INDICATOR ON. 5/20/2015 SENSOR REPLACED. 5/20/2015 CALL TO CASE MNGR NO ANSWER OR CALL BACK FROM CASEMNGR. 5/22/2015 ABS AND TRACTION CONTROL DASHBOARD LIGHT ON. JEEP EMAILED ME AT TIME OF DASHBOARD LIGHT ON. I DID NOT RELOAD APP AS INSTRUCTED. CAR STARTED COMMUNICATING AGAIN ON IT'S OWN. 5/22/2015 JEEP INFORMED ME NO REFUND, NO REPLACEMENT. THEY WANT TO CONTINUE TO FIX IT. THIS CAR IS NOT SAFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN MY HUSBAND'S CAR. WHEN I GOT TO WORK, A RETIRED FIRE FIGHTER SUGGESTED THAT I CALL THE NORWICH TOWNSHIP FIRE DEPARTMENT. BRIAN BEACH CAME TO INSPECT THE CAR. BECAUSE OF ALL OF THE PLASTIC COVERINGS, IT WAS VERY HARD TO SEE ANYTHING THAT WAS WRONG OTHER THAN MELTED PLASTIC FITTINGS. I HAD THE CAR TOWED (AT MY EXPENSE) TO BYERS ON HAMILTON ROAD. TODAY, I SPOKE WITH THE SERVICE MANAGER, RON BROWN, WHO SAID THAT HE DIDN'T THINK THAT THE CAR CAUGHT ON FIRE. HE FEELS THAT THE TENSIONER BELT BROKE AND THAT IS WHY I SMELLED BURNED RUBBER AND THERE WAS SO MUCH SMOKE. EITHER WAY, THIS IS A BRAND NEW CAR AND SHOULDN'T BE HAVING ANY ISSUES.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WHEELS WOBBLED AND THE TRANSMISSION JERKED AS IF IT WERE IN NEUTRAL. THE CONTACT MENTIONED THAT THE TRANSMISSION FAILED TO SHIFT GEARS EFFECTIVELY, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE IN PARK, AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED SINCE THE PARTS NEEDED WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
I AM WRITING TO EXPRESS A "SAFETY ISSUE" RELATING TO THE PUSH BUTTON START OUR NEW VEHICLE. WHILE WE ARE VERY HAPPY WITH OUR VEHICLE, WE RECENTLY HAD A SCARE WITH IT. BOTH MY HUSBAND AND I ARE HEARING IMPAIRED & I FEEL IT IS A SAFETY RISK TO HAVE A PUSH BUTTON START VEHICLE AS NUMBER ONE WE PARK OUR JEEP IN OUR ATTACHED GARAGE. IT CAN BE EASY TO FORGET TO PUSH THE ENGINE OFF & IT HAS HAPPENED ONCE ALREADY AND WE WERE LUCKY TO CATCH IT WITHIN SEVERAL MINUTES DUE TO GOING BACK OUT TO THE GARAGE TO GET SOMETHING. WE DO HAVE A REMOTE START ON OUR VEHICLE AS WELL. WHEN WE RECENTLY WENT ON VACATION, DUE TO BEING IN A RUSH THE VEHICLE WAS NOT TURNED OFF & IT APPEARS TO HAVE RAN UNTIL IT RAN OUT OF GAS. IT DID START WHEN WE ARRIVED BACK A WEEK LATER, BUT WE DID NOT MAKE IT TO THE GAS STATION BEFORE IT RAN COMPLETELY OUT OF GAS. WHY CAN'T THE ENGINE SHUT COMPLETELY DOWN IF THE KEY FOB IS MORE THAN FIVE OR TEN FEET AWAY FROM THE VEHICLE? (OR SIMILAR WITH THE REMOTE START BEING WITHIN SO MANY FEET TO START, WHY NOT ALSO SHUT DOWN AS WELL AS START?)
MULTIPLE INCIDENTS OF WHEN APPLYING BRAKES, THE TACHOMETER WOULD INCREASE AS THE JEEP DOWN SHIFTED AND THE JEEP WOULD LEAP FORWARD. INCREASE IN SPEED. DELAYS IN THE IGNITION SWITCH WHEN STARTING. WHEN APPLYING THE GAS, THE JEEP WOULD HAVE A 5 - 10 SECOND DELAY IN RESPONSE AND SLOW DOWN INSTEAD OF INCREASING THE SPEED. AS DAYS PAST, THE INCIDENTS WITH THE JEEP LEAPING FORWARD WHEN APPLYING THE BRAKE GOT WORSE AND IT GOT TO BE DANGEROUS TO DRIVE. ALMOST REAR ENDED A FEW PEOPLE. HAD TO HAVE JEEP TOWED TO A DEALERSHIP BECAUSE IT WAS UNSAFE TO DRIVE. THE COMPUTER UPGRADE THAT CAME OUT IN FEBRUARY OF THIS YEAR WAS NOT APPLIED TO THIS JEEP BEFORE IT WAS SOLD TO ME.
I WAS DRIVING TO THE FREEWAY ABOUT 60 - 70 MPH AND THE CAR DID NOT WANT TO SPEED UP, THE GAS PEDAL EVEN THOUGH PUSHED PRETTY HARD DID NOT WANT TO RESPOND THEREFORE I HAD TO STOP IN THE MIDDLE OF THE 10 FREEWAY. AFTER TURNING OF THE CAR, AND TURNING OF THE ECO MODE (CAR TURNING OFF AT INTERSECTIONS OR IN TRAFFIC JAMS) AND CONTINUED DRIVING. HOWEVER, DURING THE ECO MODE OFF, THE STALLS HEAVILY DURING GEAR SWITCH, MOST NOTABLY IN THE BEGINNING ONES FOR SPEEDS UP TO 35 MPH. I MADE IT SAFELY HOME. TODAY, MAY 23RD, THE CAR DIED ON ME TWICE DURING INTERSECTIONS WHEN STOPPED AND ECO MODE TURNED ON. EVENTUALLY I HAD TO RETURN HOME AND NOT CONTINUE DRIVING IT. THE CAR HAS BARELY 1800 MILES AND I DO NOT USE IT FOR OFF-ROADING, JUST FOR REGULAR COMMUTE. PLEASE ADVISE WHAT CAN I DO YET THE FREEWAY INCIDENT REALLY MADE ME AFFRAID OF DRIVING IT AT HIGHER SPEEDS AND IN GENERAL TRAFFIC.
CAR UPDATED ON 5/20/15 WITH LATEST TSB 21-21-15A FOR TRANSMISSION CONTROL MODULE. CAR NOW SKIPS 2ND GEAR WHEN DOWNSHIFTING (COASTING). ON ROLLING STOPS THE CAR IS STUCK ON 3RD GEAR CAUSING LACK OF ACCELERATION WHILE TRAFFIC BEHIND EXPECTS CAR TO GET MOVING (HIGHWAY ENTRY RAMP). IF GAS IS FLOORED CAR FINALLY REACTS AND SKIPS TO 1ST CAUSING WHEELSPIN. CAR HAS SLID DURING WET CONDITIONS. WITH SNOW THIS CAN BE LETHAL. CAR DID NOT SKIP 2ND GEAR BEFORE TSB. DEALER ADVISED THIS BEHAVIOR IS THE NEW STANDARD.
ON TAKE OFF OR TURNING LEFT OR RIGHT TAKING OFF FROM A STOP SIGN THE JEEP SHAKES FROM SIDE TO SIDE THE DEALER REPLACED A FRONT BAR ON THE RIGHT SIDE STILL SHAKES TOOK IT IN 3 TIMES THE DEALER JUST DON'T KNOW HOW TO FIX THE PROBLEM! CAN'T TAKE IT IN THE DEALER JUST DON'T KNOW WHAT WRONG! NOT GOOD PLEASE TELL CHRYSLER TO FIX THIS PROBLEM PLEASE HELP!
THE TRANSMISSION SPUN INTO NEUTRAL AND FINALLY GAVE OUT AT MILE 2300. IT HAD BEEN ACTING ERRATICALLY EVER SINCE MILE 500, IT WOULD SURGE FORWARD AS MY FOOT WAS OFF THE GAS AROUND 30 MPH. UP UNTIL THAT TIME THE TRANSMISSION WOULD ACT ERRATIC, THE CRUISE CONTROL LIGHT WOULD COME ON AND OFF, 2 DRIVING CYCLES THE RADIO/ CLIMATE CONTROL SCREEN DID NOT TURN ON WHICH INDICATED TO ME THAT IT WAS A COMPUTER MALFUNCTION OF SOME SORT. BEFORE IT GAVE OUT I NOTICED THAT THE RPM METER WAS AT 5000 AT 55 MPH THEN IT SLIPPED . I THEN COASTED INTO THE CENTER LANE IN TRAFFIC TO TURN IT OFF HOPING TO RESET IT, IT ALLOWED ME TO TAKE IT HOME BEFORE IT GAVE OUT AGAIN. IT IS CURRENTLY AT THE DEALER FOR REPAIR. I WAS PAINED TO HEAR OF VERY SIMILAR STORIES FROM OTHER BRAND NEW JEEP OWNERS AS THIS SEEMS TO BE A KNOWN PROBLEM.
TRANSMISSION HAS ALWAYS BEEN WITH PROBLEMS, IT HAS BEEN IN SERVICE FOR 3 TIMES AND FOR THE LAST ONE HAS BEEN THERE FOR 3 WEEKS, I'M STILL WAITING FOR A SOLUTION. VEHICLE IS AT THE DEALER WAITING FOR A NEW TRANSMISSION. I SAW ALL THE STORIES ONLINE ABOUT THE TRANSMISSION ISSUES IN THIS VEHICLE AND DECIDED I SHOULD ALSO REPORT MY EXPERIENCE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE FAILURE OCCURRED WHILE TRAVELING DOWNHILL AND RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATED 8/10/15*CN
VEHICLE PERFORMED VERY WELL FOR THE FIRST 11,500 UNTIL I DID A RO1 SOFTWARE RECALL AT DEALERSHIP. IMMEDIATELY UPON PICKING UP THE CAR, I NOTICED THAT THE CAR WOULD NO LONGER SHIFT PROPERLY. DEALER CLAIMED THAT I JUST NEEDED TO "RELEARN" IT. SIX WEEKS, 3000 MILES, 4 TRIPS BACK TO THE DEALER AND IT STILL WILL NOT SHIFT NORMALLY. AFTER FOUR TRIPS THEY FINALLY LEVEL WITH ME THAT THE NEW SOFTWARE PREVENTS A 3-2 DOWNSHIFT AND LIMITS THE AMOUNT THAT THE TRANSMISSION DOWNSHIFTS AT ANY TIME. THIS IS EXTREMELY DANGEROUS AND ALMOST CAUSED AN ACCIDENT ON SEVERAL OCCASIONS NOW. WHEN YOU SLOW DOWN ALL THE WAY TO 1MPH, THE CAR NOW STAYS IN 3RD GEAR SO THAT YOU HAVE NO POWER AT ALL WHEN TRYING TO MERGE INTO TRAFFIC. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES NOW EVEN THOUGH I AM TRYING TO GET A TWO BLOCK HEAD START. WHEN GOING AROUND THE CORNER, THE ONLY WAY THAT YOU CAN GET MOVING AGAIN IS TO JAM THE ACCELERATER TO THE FLOOR AND FORCE IT INTO FIRST GEAR, UPON WHICH THE CAR WILL SURGE AND LOOSE TRACTION. VERY DANGEROUS AND UNSTABLE. IN THE MOUNTAINS OR HILLY TERRAIN, THIS CAR IS NOW A DEATH TRAP. CHRYSLER AS PER SOFTWARE ENGINEER LOUIS FARROW CLAIMS THAT THIS IS NOW CONSIDERED "NORMAL OPERATION."
TRANSMISSION HAS ALWAYS BEEN "QUIRKY". THE TRANSMISSION SOFTWARE WAS UPDATED IN APRIL. SOON AFTERWARDS I STARTED TO NOTICE LOSS OF POWER AFTER SLOWING DOWN OR COMING TO A NEAR STOP. THE AUTOMATIC 9 SPEED WAS NOT IN THE CORRECT GEAR. ONE DAY I WENT TO PULL OUT IN TRAFFIC AND HAD LITTLE POWER. THERE COULD HAVE BEEN AN ACCIDENT AS THE OTHER VEHICLES HAD TO BRAKE TO AVOID ME. VEHICLE IS AT THE DEALER WAITING FOR A NEW TRANSMISSION. I SAW ALL THE STORIES ONLINE ABOUT THE TRANSMISSION ISSUES IN THIS VEHICLE AND DECIDED I SHOULD ALSO REPORT MY EXPERIENCE.
WHILE DRIVING AT LOW SPEED, MAKING A RIGHT TURN AND ACCELERATING INTO TRAFFIC, THE WHOLE CAR SHAKES/WOBBLES FROM SIDE TO SIDE. ALMOST FRIGHTENINGLY SEVERE AT TIMES. DEALER CLAIMS THEY CANNOT REPRODUCE. SOMETIMES GET THIS SHAKE WHILE ACCELERATING GENTLY IN STRAIGHT LINE, USUALLY ALWAYS WHEN IN SECOND GEAR. THEY CONTINUE TO PRODUCE THESE JEEPS EVERY DAY, MANY WILL HAVE THIS DEFECT. THERE ARE BULLETINS OUT THERE, BUT NOBODY REALLY HAS CLAIMED THE ISSUE IS FIXED. UNACCEPTABLE FOR A MODERN, NEW DESIGNED CAR. FEELS LIKE A SAFETY RISK, BUT DEALER REFUSES TO HELP. SHOULDN'T I FEEL SAFE DRIVING MY NEW CAR?
VEHICLE BEGAN SHIFTING HARD, AND ACCELERATING WHEN BRAKES APPLIED. LUNGES FORWARD GAINING SPEED WHILE BRAKES ENGAGED. NO SERVICES ENGINE LIGHTS AT THAT TIMES. TAKEN TO DEALER FOR SERVICE. TOLD BY SERVICE MAN THAT IT HAD 2 RECALLS FOR UPDATES TO TRANSMISSION COMPUTER. NEVER NOTIFIED ABOUT RECALLS OR CAN'T FIND RECALLS REGARDING TRANSMISSION ON THEIR WEBSITE. UPDATES APPLIED TODAY AND WAS PICKED UP. DROVE APPROXIMATELY 10 MILES TOWARD HOME WHEN IT LUNGED HARD, ALARMS SOUNDED AND SERVICE LIGHTS TURNED ON. TAKEN DIRECTLY BACK TO DEALER AND AWAITING THEIR RESPONSE. OTHER NON SAFETY RELATED ISSUES INCLUDE DRIVER SIDE RUNNING LIGHT MALFUNCTION, SMART SCREEN AUDIO/CLIMATE CONTROL MALFUNCTIONS.
AS I WAS DRIVING ON THE HIGHWAY (CRUISE CONTROL), I RAISED MY RIGHT KNEE WHICH ACCIDENTALLY BUMPED THE IGNITION KEY WHICH TURNED THE CAR OFF. I TURNED TO KEY TO ON, BUT NO HELP, THEN START POSITION, AGAIN NO HELP. I THEN PUT THE TRANS IN NEUTRAL AND WAS ABLE TO RESTART THE ENGINE. HOWEVER, I COULD NOT SHIFT BACK INTO DRIVE. I HAD TO PULL OFF THE HIGHWAY, COME TO A COMPLETE STOP BEFORE I COULD SHIFT INTO DRIVE. FORTUNATELY I WAS ON A TWO LANE HIGHWAY WHERE I COULD SAFELY PULL OFF TO THE SIDE OF THE ROAD. HAD I BEEN IN ONE OF THE MIDDLE LANES OF I-5 NEAR SEATTLE, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT (ME GETTING REAR ENDED). NOTE THAT I ABLE TO DUPLICATE THIS PROBLEM LATER.
THE 9 SPEED TRANSMISSION ON THE NEW JEEP CHEROKEE DOESN'T SEEM TO BE SAFE. IT HAS A MAJOR LAG ESPECIALLY AT ROLLING STOPS. WHEN ONE PRESSES THE GAS NOTHING HAPPENS FOR AROUND 2 TO 3 SECONDS THEN A HUGE BURST OF POWER. THAT MAY NOT SOUND LIKE A LONG TIME UNLESS YOUR IN THE MIDIAN TRYING TO TURN LEFT. IT HAS ALMOST GOTTEN ME KILLED ON SEVERAL OCCATIONS. THE VEHICLE HAS ALSO STARTED LAGGING WHILE PULLING INTO MY DRIVEWAY THEN IT GIVES YOU A BURST OF POWER ALMOST SENDING ME THROUGH MY GARAGE. I HAVE HAD TO PULL OUT OF A SLOW TRUN TO AVOID GETTING HIT THEN THE POWER COMES ON SENDING ME FLYING INTO A MEDIAN. JEEP THINKS IT'S THE TRANSMISSION AND THERE IS A 2 MONTH WAITING LIST JUST TO GET AN APPOINTMENT TO WAIT LONGER. I THINK THE PROBLEM STEMS FROM THE ENGINE START STOP SOFTWARE. WHEN YOUR GOING SLOW THE ENGINE IS PREPARING TO SHUT OFF BUT INSTEAD OF COMING TO A COMPLETE STOP LIKE SAY A LEFT TURN AT A GREEN LIGHT YOU PRESS THE GAS. THE COMPUTER TAKES A COUPLE SECONDS TO SWITCH TO POWER INSTEAD OF SHUTTING IT DOWN. WELL THAT'S MY BEST GUESS. I REALLY LIKE THIS VEHICLE THIS IS SUCH A DISAPPOINTMENT. JEEP HASN'T OFFERED ANY HELP BEYOND SAYING THEYLL CALL ME IN A COUPLE MONTHS TO SET UP AN APPOINTMENT. I HOPE IT DOESN'T GET ME INTO A WRECK BEFORE THEN.
I WAS MOVING VERY SLOWLY IN THE SECOND FROM RIGHT LANE ON ROUTE 287 IN NEW JERSEY. IN MY ATTEMPT TO CHANGE INTO THE FAR RIGHT LANE TO BE IN MY EXIT LANE I ACCELERATED HEAVILY. THE ENGINE SURGED AND MADE NOISE APPROPRIATE FOR THE SITUATION BUT DID NOT ACTUALLY ENGAGE IN MOVING THE VEHICLE FOR APPROXIMATELY 1-3 SECONDS. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. JEEP DEALERSHIP HAS BEEN ADVISED. THANK YOU.
A CAR TURNED LEFT AS I WAS GOING STRAIGHT AND STRUCK ME AT THE FRONT LEFT SIDE OF THE VEHICLE. THE IMPACT BROKE MY TIRED COMPLETELY OFF THE VEHICLE SMASHING BOTH THE FRONT AND THE ENTIRE SIDE OF MY CAR WITH ENOUGH DAMAGE FOR ME TO HAVE TO KICK MY DOOR MULTIPLE TIMES IN ORDER TO EXIT THE CAR. AFTER THE FIRST IMPACT I LOST CONTROL SINCE A TIRE WAS MISSING AND THE VEHICLE HIT A SEMI TRUCK HEAD ON. NO AIR BAGS DEPLOYED. CAR IS TOTALED AND HAS FRAME DAMAGE. I CONTACTED JEEP AND THEY HAVE SINCE DONE AN INVESTIGATION AND TOLD ME I WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY AND ARE NOW NOT RETURNING MY CALLS. WHEN THE INVESTIGATOR CALLED ME AFTER HE INSPECTED THE VEHICLE HE WAS SHOCKED THAT I SAID THE CAR WAS TOTALED. THE CAR WAS BRAND NEW I HAD IT FOR 15 DAYS. THERE WAS A RECALL PERFORMED ON THE AIR BAGS THE DAY BEFORE AND WHEN REVIEWING THE RECEIPT SHOWED THAT THEY WORKED ON THE CAR FOR LESS THAN 15 MINS BUT HAD MY CAR FOR 6 HOURS? STATING THE RECALL WAS PREVIOUSLY PERFORMED EVEN THOUGH WHEN I BROUGHT MY CAR IN TO HAVE A SECURITY SYSTEM INSTALLED FEW DAYS PRIOR THEY SAID THE RECALL NEEDED TO BE PERFORMED AND I SET THE APPOINTMENT UP. THERE IS NO WAY I WAS NOT GOING FAST ENOUGH TO HAVE MY SAFETY FEATURES WORK IN MY BRAND NEW VEHICLE BUT I WAS GOING FAST ENOUGH FOR MY AXLE TO SNAP AND MY TIRE TO BECOME DISCONNECTED FROM THE VEHICLE. JEEP WILL NOT RETURN MY CALLS SO I MUST TAKE FURTHER ACTION. PLEASE ASSIST ME AND TAKE THIS SERIOUSLY NO ONE SHOULD FEEL UNSAFE IN THEIR VEHICLES.
PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME ON ABOUT THE START/STOP FUNCTION. THE DEALERSHIP TOWED MY CAR AND I AM USING A LOANER. THEY HAVE NO IDEA HOW TO FIX IT. THE 2015 JEEP CHEROKEE'S ARE COMPLETELY UNSAFE TO DRIVE! SPENT OVER $30,000 ON A VEHICLE THAT I CAN'T SAFELY DRIVE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,401.
I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AND THEN TAKE IT TO THE DEALER THAT AFTERNOON. WELL I SHOULDN'T HAVE DONE THAT... ON THE WAY TO WORK, ON THE INTERSTATE, I STARTED SLOWING DOWN AND THE SYSTEM DID THE SAME THING. AS I SPED UP THE GEARS STARTING STICKING, THE CAR WAS STALLING AND I FINALLY HAD TO PULL OVER AND RESTART THE CAR. ON THE INTERSTATE!!! THE CAR DID THIS ANOTHER FOUR OR FIVE TIMES BEFORE I MADE IT TO WORK AND ANOTHER THREE TIMES BEFORE I GOT TO THE DEALERSHIP. WHEN I FIRST ARRIVED, THEY COULD NOT FIGURE OUT THE ISSUE AND NO REPROGRAMMING FIXED THE PROBLEM. THEY DID STATE THAT THE CAR HAS A FLASH UPDATE (AKA RECALL), WHICH WAS NOT COMMUNICATED TO ME WHEN I PURCHASED THE VEHICLE. SO FINALLY TODAY, THURSDAY, MAY 7TH, (3 DAYS LATER) CHRYSLER DECIDED THE CAR NEEDED A BRAND NEW TRANSMISSION. WASN'T THE TRANSMISSION BRAND NEW ANYWAY????? THIS PURCHASE HAS BEEN VERY DISAPPOINTING AND I AM REALLY CONCERNED ABOUT THE SAFETY OF THESE VEHICLES. I REALLY HOPE THIS NEW TRANSMISSION FIXES THE PROBLEM. I ALSO HOPE A SERIOUS RECALL IS COMMUNICATED TO THE PUBLIC BEFORE ANYONE GETS HURT! *TR
I OWN A 2015 JEEP CHEROKEE 4X4 (2.4L/4 CYL). I'VE BEEN HAVING ISSUES WITH THE NEW AUTOMATIC 9-SPEED TRANSMISSION. THE VEHICLE WILL LUNGE FORWARD WHILE DECELERATING AT SPEEDS BETWEEN 20-25 MPH. ONCE THE SPEEDOMETER REACHES 20 MPH, THE RPM'S SPIKE AND VEHICLE ACCELERATES (LUNGES) FORWARD. IN ADDITION WHILE ACCELERATING TO 55-60 MPH THE RPM'S REV AT A HIGHER RATE 3000-3500 RPM RANGE AND WILL NOT CLICK INTO GEAR PROPERLY. I TOOK MY JEEP BACK TO THE DEALER ON 4-25-15 AND AFTER A TEST DRIVE AND DIAGNOSIS THEY DECIDED TO REPLACE THE TRANSMISSION. I RECEIVED MY JEEP BACK ON MONDAY MAY 4TH AND IT STILL HAS THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND I AM CONCERNED ABOUT HITTING ANOTHER CAR WHILE DECELERATING TOWARDS A STOP LIGHT OR STOP SIGN. AS SOON AS THE JEEP HITS 20 MPH, THE RPM'S SPIKE AND CAR WANTS TO GO FASTER. *TR
WHEN BRAKES ARE PRESSED THE ENGINE REVS UP, AND JERKS, THE RPMS SHOT UP, THEN PLUMMET, AND THE POWER SURGES, AND YOU FEEL THE CAR STRUGGLE TO FIND THE CORRECT GEAR. SERVICE ENGINE LIGHT ON, CANNOT BE RESET BY DEALER WHEN AT A STOP AND GOING UP INCLINE, NO POWER AT ALL MAY 1. 2015 BROUGHT TO DEALER. HOOKED UP TO COMPUTER, AN HOUR LATER DEALER RETURNS TELLING THAT THE VEHICLE NEEDS PARTS. THEY ARE BACK ORDERED. WE ARE SENT HOME WITH A UNSAFE VEHICLE TOLD TO COME BACK IN FOUR WEEKS. *TR
MY WIFE WAS DRIVING THE CAR ALL DAY LONG THE BRAKE LIGHT WOULD COME ON AND OFF AFTER PICKING UP MY CHILDREN SHE WAS GOING BY THE DEALERSHIP AND DECIDED TO TURN IN BECAUSE THE BRAKES WERE ACTING FUNNY AND HAS SHE GOT INTO THE DEALERSHIP SHE HAD A TOTAL BREAKDOWN YOU'RE THE GUY LOOKING AT THE CAR WAS IN AMAZEMENT THAT SHE MADE IT THERE SAFELY HE HAD NO IDEA HOW SHE MADE IT THERE SAFELY. *TR
I HAD THE VEHICLE AT THE DEALER TO HAVE THE TRANSMISSION REPROGRAMMED AS PER THEIR RECALL AND AFTER PICKING IT UP I WAS DRIVING HOME AND MAKING A LEFT TURN AT A BUSY INTERSECTION AND PUSHED ON THE GAS AND THERE WAS NO RESPONSE FROM THE VEHICLE LIKE THE TRANSMISSION WAS IN A HIGH GEAR AND HAD NOT SHIFTED DOWN. THE LIGHT TURNED RED AND THE ONLY WAY TO GET THE CAR TO RESPOND WAS TO FLOOR IT AND THE IT SHIFTED REALLY HARD AND TOOK OFF. IT HAPPENED TWO MORE TIMES IN THE NEXT TWO WEEKS AND WE HAVE TAKEN TO THE DEALER AGAIN AND THEY DID ANOTHER REPROGRAM ON IT AND NOW IT HAS A BAD LAG TIME WHEN YOU HAVE TO SHIFT IT ALL THE WAY DOWN SUCH AS TO PASS A CAR. THE DEALERSHIP ADMITTED THAT JEEP WAS HAVING ISSUES AND THAT HE HAD ANOTHER CAR IDENTICAL TO MINE COMING INTO THE SHOP THAT DAY. PEOPLE ARE GOING TO GET KILLED WITH THESE TRANSMISSION ISSUES. I AM AN AUTOMOTIVE TECHNICIAN FOR 40 YEARS AND DRIVING MY OWN CAR SCARES ME REAL BAD. WE BOUGHT THIS CAR BECAUSE WE LIVE IN A SNOWY CLIMATE AND I WANTED MY WIFE TO HAVE THE BEST FOUR WHEELER AVAILABLE. THE DEALER SAID THAT CHRYSLER HAS FIVE MEN WORKING ON THIS PROGRAMMING ISSUE AND I THINK THEY SHOULD HAVE A HUNDRED. PEOPLE ARE GOING TO DYE AND THIS PROBLEM IS ALL OVER THE INTERNET. I HOPE THAT THIS WILL RESOLVE FASTER THAN THE TOYOTA ISSUES THAT KILLED A LOT OF PEOPLE AND INJURED MANY MORE. *TR
TRANSMISSION FAILED TO ENGAGE, CAR WOULD NOT ACCELERATE, NARROWLY AVOIDED ACCIDENT. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH AND MAKING A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.
JEEP PERFORMED A RECALL ON TCM/PCM FOR THE 9 SPEED TRANSMISSION. NOW AT LOW SPEEDS 2-5MPH IN AN INTERSECTION OR FROM A STOP SIGN, OR SLOW DOWN ON RAILROAD TRACKS THE CAR WILL NOT MOVE EVEN WITH THE GAS PEDAL TO THE FLOOR, UP TO A 5 SECOND DELAY. WE WERE IN AN INTERSECTION, THE LIGHT CHANGED AND CARS WERE ONCOMING, AFTER HITTING THE GAS PEDAL THE CAR JUST SAT THERE, THIS HAS HAPPENED MULTIPLE TIMES AND WE WERE ALMOST HIT. TOOK IT BACK AND IT WAS REPROGRAMMED. STILL HAS THE SAME DELAY, TAKING IT BACK FOR THE 3RD TIME. IF YOU DO A ROLLING STOP AND START OUT INTO THE INTERSECTION THE CAR REFUSES TO MOVE, THE ENGINE IS RUNNING, BUT NO RESPONSE FROM THE JEEP. WE ARE AFRAID WE WILL GET STUCK IN AN INTERSECTION OR RAILROAD TRACK AND GET KILLED! THE JEEP ONLY HAS 4000 MILES ON IT. IF YOUR JEEP IS RUNNING FINE...DO NOT LET THEM REPROGRAM THE TRANSMISSION!!! *TR
BACKED OUT OF BUSINESS DRIVEWAY ONTO BUSY STREET AND PLACED VEHICLE INTO DRIVE, AS I DEPRESSED THE GAS PEDAL THE EMERGENCY PARKING BRAKE APPLIED ITSELF AND VEHICLE STAYED IN PLACE FOR SEVERAL SECONDS UNTIL BRAKE RELEASED ITSELF. NEARLY GOT REAR ENDED BY APPROACHING TRAFFIC FROM REAR. THIS HAS HAPPENED SEVERAL TIMES AND COULD BE A LIFE THREATENING SITUATION. *TR
SHORTLY BEFORE REACHING HER DESTINATION, THE DRIVER OF OUR VEHICLE SMELLED AN ODOR, BUT COULDN'T DETERMINE WHAT IT WAS. SHE CONTINUED ONTO HER DESTINATION AS IT WAS JUST UP THE STREET. SHE PARKED THE VEHICLE AND WAS PREPARING TO EXIT. BEFORE SHE COULD EXIT THE VEHICLE, A WITNESS SAW SMOKE COMING FROM UNDER THE VEHICLE. SHE QUICKLY EXITED THE VEHICLE AND SAW THE SMOKE. THE SMOKE THEN TURNED BLACK AND SHE SAW FLAMES. THE VEHICLE THEN BURST INTO FLAMES. *TR
1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR
10NOV14 RETURNED THE CAR TO THE DEALER FOR P56 RECALL.24NOV14 MIL TURNED ON WHILE DRIVING W/ 1099 MILES. RETURNED CAR TO A DEALER IN THOUSAND OAKS.TECH RESETS MIL & ERASED CODES. 4MAR15 MIL TURNED-ON AGAIN W/ 4375 MILES ON THE CAR. I WAS DRIVING IT ON THE FREEWAY THEN IT STARTS TO LUNGE & SKIP GEAR, DEPRESSED THE ACCELERATION PEDAL & WOULDNT ACCELERATE & WAS BLESSED I DIDNT GET INTO AN ACCIDENT & MADE IT HOME SAFE.TRANS TEMP REACHED OVER 258 DEG, DOESNT ACCELERATE PROPERLY & LUNGES ALL THE TIME.EVERYTIME THE GEAR IS SHIFTED IT TAKES 5 SEC TO ENGAGE & LUNGES AGAIN W/ VERY LOUD KNOCKING SOUND AFTER IT ENGAGES.ERROR CODES SHOWED UP ON THE READER: U1504 INTAKE CONTROL MODULE MAL, P061B INTERNAL CONTROL MODULE CALCULATION PERFORMNCE, U0140 LOST COMM W/ BODY CNTRL MODULE, P07D9, P10A1 ABNORMAL OIL PUMP VOLT/OVRHEAT, & P1DAF.I DIDNT DRIVE THE CAR AFTER THAT & CALLED UP NEAREST DEALER IN VENTURA CA.ADVISOR SCHEDULED AN APPOINTMENT AFTER TELLING THEM WHAT HAPPENED.16MAR15, BROUGHT THE CAR TO THE DEALER IN VENTURA TO HAVE IT INSPECTED W/ THE PROBLEMS THAT I HAVE PROVIDED & LEFT THE CAR W/ 4375 MILES.17MAR15 ADVISOR INFORMED ME THAT TRANNY NEEDS TO BE REPLACE.25MAR15 I CONTACTED JEEP CHAT ONLINE & WAS ASSIGNED A CASE NUMBER.1APR15, RECEIVED THE CAR BACK W/ A NEW TRANNY INSTALLED.4APR15 THE CAR STARTED TO LUNGE AGAIN SLOWING DOWN & TRIES TO ACCELERATE BY ITSELF.SHIFTING OF GEAR TAKES 3 SEC TO ENGAGE, LUNGES & A VERY LOUD KNOCKING SOUND WILL ALSO BE HEARD AGAIN.AIRBAG LIGHT CAME ON & ERROR CODE U0140 SHOWED UP AGAIN.CAR WAS UNUSABLE AGAIN & WASNT SAFE TO DRIVE.SCHEDULED AN APPOINTMENT AGAIN W/ THE DEALER.6APR15, RETURNED THE CAR TO DEALER TO BE INSPECTED W/ PROBLEMS THAT I HAVE MENTIONED W/ 4808 MILES.AS OF TODAY 20APR15, CAR STILL IN THE STATE OF UNUSABLE CONDITION & UNSAFE TO BE DRIVEN.I HAVENT GOT IT BACK FROM THE DEALERSHIP REPAIRS.NO RESOLUTIONS HAVE BEEN MADE YET BY CHRYSLER CO. *TR
THE VEHICLE IS A 3.2 L ENGINE EQUIPPED WITH STOP/START. WHEN I STOPPED AT A TRAFFIC LIGHT AFTER DRIVING ABOUT 45 MINUTES WITH NO INCIDENTS, THE STOP/START SYSTEM DISABLED. WHILE CONTINUING ONTO THE HIGHWAY THE TRANSMISSION REMAINED IN A LOWER GEAR AND THE TACHOMETER WAS ABOUT 4500 AT 50MPH. IT WAS SHIFTING ERRATICALLY AT THIS POINT. TURNING THE ENGINE OFF RESET IT. IT DROVE NORMALLY FOR 5 MINS THEN THE SAME ISSUE OCCURRED. I WENT TO THE DEALERSHIP THE FOLLOWING DAY AND FOUND I NEED THE 9 SPEED TRANSMISSION REPLACED. *TR
I WAS TURNING INTO MY DRIVEWAY AND SLOWED DOWN BEFORE HITTING THE SLOPE, WHEN I PRESSED THE GAS PEDAL TO GO UP THE DRIVEWAY THE ENGINE REVVED UP BUT THE CAR DIDN'T ACCELERATE. AFTER ABOUT A SECOND THE CAR JERKED AND SPED UP FASTER THAN NORMAL TO WHERE I HAD TO SLAM ON MY BREAKS TO AVOID HITTING THE GARAGE DOOR. *TR
MY CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT IT IN NOVEMBER. AT FIRST I WAS TOLD THAT IT WAS JUST THE TRANSMISSION LEARNING HOW TO SHIFT BUT THEN IT KEPT SHIFTING ROUGHER AND ROUGHER. I BROUGHT IT IN WHEN I GOT THE OIL CHANGED, EXPRESSED MY CONCERNS, THEY DID THE RECALL, THE PROBLEM WASN'T FIXED. THEN THEY RE-CALIBRATED IT AND THAT DIDN'T FIX THE PROBLEM. NEXT THEY REPLACED THE ENTIRE TRANSMISSION, UNFORTUNATELY I'M HAVING THE SAME ISSUES. THE CAR NOW HAS 8,800 MILES AND IT STILL DOESN'T RUN RIGHT. I SPENT 30 THOUSAND ON A VEHICLE AND I HAVE SPENT WEEK AFTER WEEK BACK AND FORTH TO THE DEALERSHIP. I ALSO HAVE FILED A LEMON LAW CLAIM BUT AS USUAL CHRYSLER IS SLOW TO RESPOND. THIS TRANSMISSION SHOULD NEVER HAVE BEEN RELEASED. IT'S NOW AT THE POINT WHERE THE VEHICLE JERKS SEVERELY SOMETIMES WHEN IT SHIFTS. *TR
AFTER DOING THE JEEP CHEROKEE POWER TRAIN RECALL FOR THE TRANSMISSION MY CAR WOULD ONLY DRIVE FROM A FLAT SURFACE TO A HILL AT 20 MPH AND THEN DRIFT SLOWLY DOWN SPEED WISE. AFTER GETTING TO A FLAT SURFACE I WAS ABLE TO GET THE CAR UP TO A SPEED OF 40 MPH AND THEN LET OFF THE GAS AT WHICH TIME THE CAR STARTED TO GRAB AND SLOW QUICKLY BY 10 MPH AND THE RPMS WENT FROM 4 TO 1 AND THERE WAS A HUGE BANG UNDERNEATH MY CAR. TOOK THE CAR TO GET SERVICED BASED ON THE CHECK ENGINE LIGHT SAYING FOR A START STOP SYSTEM FAILURE (2ND CHECK ENGINE LIGHT FOR THIS PROBLEM). THE DEALER TOLD ME THAT THE NEW RECALL WOULD HAVE TO TAKE TIME ON THE COMPUTER TO READAPT TO DRIVING TENDENCIES OF THE DRIVER ACCORDING TO JEEP BUT WOULD BE HAPPY TO TEST DRIVE IT FOR ME. IN A MATTER OF 30 MINUTES I WAS GIVEN A CALL THAT I HAD A TRANSMISSION FAILURE AND NEEDED A NEW TRANSMISSION. I WAS GIVEN A RENTAL NO OTHER INFORMATION AND SENT ON MY WAY. I THINK TO ONLY HAVE 2600 MILES ON A 2015 JEEP CHEROKEE THAT I BOUGHT IN NOVEMBER IS A SHAME AND JEEP AND CHRYSLER SHOULD BE ASHAMED. TALKING ABOUT A $30,000 CAR TO HAVE TO HAVE A NEW TRANSMISSION INSTALLED AT ONLY 2600 MILES MAKES ME WORRIED WHEN MY BUMPER TO NUMBER EXPIRES WHAT COULD I HAVE TO REPLACE TO KEEP IT ON THE ROAD. *TR
THE SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASH INFORMATION SCREEN. I WAS ON A HIGHWAY, DRIVING 60 MPH. IT FELT AS THOUGH THE CAR WAS SLOWING DOWN AND UNRESPONSIVE TO MY ATTEMPT TO ACCELERATE. ONCE I EXITED THE HIGHWAY, THE CAR DIDN'T RESPOND TO ATTEMPTS TO ACCELERATE WHEN LIGHT TURNED GREEN. IT FELT AS THOUGH IT WERE COASTING. I CAME TO A STOP AND REQUIRED A TOW TRUCK TO GET THE VEHICLE BACK TO DEALERSHIP SERVICE DEPARTMENT. I WAS LATER TOLD THERE WOULD BE A LIKELIHOOD OF NEEDING A NEW TRANSMISSION. SOMETHING WITH REGARD TO THE 8TH GEAR NOT ENGAGING DUE TO SOME ISSUE WITH THE SOLENOID. THAT ISSUE IS WHAT CAUSED THE GEAR TO NOT ENGAGE. ACCORDING TO THE PRE-ASSESSMENT BY THE SERVICE DEPARTMENT. THE SERVICE ADVISOR INDICATED THIS WAS A FAILURE THAT JEEP IS FAMILIAR WITH. PRIOR TO TODAY, I HAD EXPERIENCED A SENSATION OF THE VEHICLE TRYING TO ACCELERATE WHEN THE GAS PEDDLE WASN'T BRING DEPRESSED. WHEN ATTEMPTING TO DECELERATE, IT WOULD ATTEMPT TO LUNGE FORWARD AGAINST MY ATTEMPTS TO BRAKE. *TR
INTERIOR DOOR HANDLES ON THIS JEEP ARE FAULTY AND BREAK WITH ONLY NORMAL USE. I CALLED JEEP AND THEY SAID $400 A DOOR PANEL PLUS LABOR AND THEY CAN'T JUST FIX DOOR HANDLE THEY SAID WHOLE PANEL HAS TO BE REPLACED. THE TWO IN FRONT ARE COMPLETELY BROKE AND BACK TWO HAVE CRACKS. I WENT ONLINE WITH THIS ISSUE AND FOUND OUT THERE ARE THOUSANDS OF OTHERS LIKE ME IN THIS SITUATION. BECAUSE OF THIS COST IN REPAIRS I FEEL LIKE JEEP HAS PUT ME IN A UNSAFE SITUATION FOR MY FAMILY. THE JEEP IS A SPORT LIMITED AND IS FLAWLESS IN CONDITION, EXCEPT FOR THESE DOOR HANDLES. A RECALL NEEDS TO BE MADE BEFORE SOMEONE GETS STUCK IN THERE JEEP DURING AN ACCIDENT AND CAN'T GET OUT BECAUSE OF A BROKEN DOOR HANDLE. BECAUSE OF ALL THE FORUMS ON THIS ISSUE MY FAMILY AND I ARE DRIVING ARE OTHER VEHICLE AS MUCH AS POSSIBLE UNTIL I CAN FIGURE OUT HOW TO GET THIS PROBLEM FIXED. I AM HOPING I DO NOT HAVE TO SELL THIS RIG BECAUSE OF BROKEN DOOR HANDLES , BUT WITH A BABY IN BACK I AM NOT FEELING LIKE JEEP IS LOOKING OUT FOR THE TRUE SAFETY OF THERE CUSTOMERS AT THIS POINT IN TIME. *TR
TOOK VEHICLE IN FOR ,QUOTED FROM NOTICE, " FCA US SPOKESWOMAN SAID THE TRANSMISSION SOFTWARE REFLASH IS "INTENDED TO KEEP THE VEHICLE PERFORMING AS INTENDED, AND TO PREVENT DURABILITY ISSUES FROM OCCURRING IN THE FUTURE." I SCHEDULED THIS FOR THE NEXT WEEK WHEN I GOT THIS NOTICE IN THE MAIL. REFLASH DID NOT TAKE UNTIL SECOND TRY I WAS TOLD AND EVERYTHING CHECKED OUT OK. LEFT DEALERSHIP,GOT A MILE DOWN THE ROAD AND RPMS SHOT UP, STARTED LOOSING ACCELERATION AND CHECK ENGINE LIGHT CAME ON. IM TRYING TO KEEP FROM GETTING IN A ACCIDENT WHILE MAKING FIRST AVAILABLE U TURN TO LIMP BACK TO DEALER. THEY HOOK EVALUATION PROGRAMMING UP AND COME BACK AND TELL ME MY TRANSMISSION NEEDS TO BE REPLACED. THE "TRIP CODES" SHOULD HAVE GONE OFF WHEN THEY WERE DONE BUT DID NOT. IT HUNG ON LONG ENOUGH FOR ME TO GET ON THE ROAD WITH IT. *TR
I BOUGHT MY 2015 CHEROKEE LIMITED IN DECEMBER 2014. IT HAS A VERY ROUGH RIDE WITH JERKING MOVEMENTS AS IT SHIFTS GEARS.(OR ATTEMPTS TO SHIFT GEARS).AS YOU ARE BRAKING THE VEHICLE ACCELERATES WHICH HAS ALMOST CAUSED ME TO REAR END THE VEHICLE IN FRONT OF ME MANY TIMES. I HAD TO LEARN HOW TO DRIVE TO ANTICIPATE THIS INEFFICIENT AND DANGEROUS SUV. AS I WAS ACCELERATING ON THE HIGHWAY TO PASS, THE CAR JUST PAUSED WITHOUT ANY ACCELERATION AND THEN JERKED AND KICKED IN. I NEVER KNOW WHAT THIS VEHICLE WILL DO AND IT IS PAINFUL TO DRIVE WITH THIS NEW TRANSMISSION THAT TURNS OFF AFTER BRAKING AND THEN SLUGGISHLY ACCELERATES. I HAVE TAKEN THE VEHICLE IN FOR THE SOFTWARE UPDATE ON APRIL 3, 2015 AND TOLD THAT I NEED A NEW TRANSMISSION. I AM IN THE PROCESS OF WAITING NOW. THIS TRANSMISSION IS UNSAFE AND DANGEROUS AND JEEP NEEDS TO TAKE RESPONSIBILITY NOW BEFORE MORE INCIDENTS AND CASUALTIES EXIST. *TR
TRANSMISSION SHIFTS UNEXPECTEDLY. FRONT END WOBBLE IN LOW GEARS, SHIFT INTO DRIVE AND GOES INTO REVERSE, ALL AROUND JUNK. *TR
I HAD RECENTLY BOUGHT A BRAND NEW 2015 JEEP CHEROKEE AND IMMEDIATELY STARTED NOTICING TRANSMISSION PROBLEMS. IT SHIFTS VERY HARD AND IT JERKS VERY HARD. IT ALSO SEEMS TO HAVE PROBLEMS SHIFTING WHILE GOING UP HILLS AND PROBLEMS DOWN SHIFTING. TOOK IT TO THE DEALER YESTERDAY THEY DID A SOFTWARE UPDATE BUT IT DIDN'T SEEM TO HELP. *TR
200 MILES FROM HOME, I WAS ASCENDING AN APPROXIMATELY 8 MILE, 2 LANE,15 DEGREE HILL. AT ABOUT 5 MILES UP THE HILL I TRIED TO PASS A DOUBLE SEMI PROCEEDING UP HILL AT LESS THEN 10 MPH. I PUSHED DOWN ON THE GAS, AND GOT HALF THE WAY AROUND THE TRUCK, AND THE ENGINE SHUT DOWN, LEAVING ME ON THE WRONG SIDE OF THE ROAD WITHOUT POWER STEERING OR BRAKES. I HAD NO PLACE TO GO, AND I COULD NOW SEE ONCOMING TRAFFIC COMING DIRECTLY AT ME. WITH THE GEAR LEVER IN DRIVE, THERE IS NO EMERGENCY OR PARKING BRAKE, AS IT IS ELECTRONIC, AND WITH THE CAR MOVING, YOU CANNOT ACCESS THE PARK POSITION. I WAS STANDING ON THE BRAKES, BUT GETTING ALMOST NO REACTION. FINALLY, I GOT BEHIND THE TRUCK, I STOOD ON THE BRAKES AND GOT AS FAR RIGHT AS POSSIBLE, AND GOT THE CAR TO STOP. WHEN I LOOKED DOWN AT THE DASH, A WARNING MESSAGE INFORMED ME THAT THE TRANSMISSION HAD OVERHEATED. THIS APPARENTLY IS WHAT TRIGGERED THE ENGINE TO SHUT DOWN. INCREDIBLY DANGEROUS AND STUPID ENGINEERING. KILL THE OCCUPANTS, SAVE THE TRANSMISSION. I WAS BLOCKING THE RIGHT LANE BUT HAD TO SIT THERE FOR 30 MINUTES UNTIL THE TRANSMISSION CAME BACK TO OPERATING TEMP. STARTED THE CAR AND PROCEEDED UP HILL. NO POSSIBLE PLACE TO TURN AROUND. WITHIN 5 MINUTES, THE TRANSMISSION TEMP. WAS GETTING CRITICALLY HOT, FOUND A PULL OFF AND CALLED ROADSIDE ASSISTANCE. AT DEALER 5 HOURS LATER. THEY SAID THEY COULD FIX CAR BY RECALIBRATING THE COMPUTER CONTROL TO TRANSMISSION. THEY DID THE WORK THE NEXT DAY. THE TRANSMISSION OVERHEATED AGAIN WITHIN 5 MILES OF A TEST RIDE. THE DEALER SHIP CLOSED AT 2 PM AND LEFT ME STANDING THERE. COST OVER $600 FOR HOTEL AND TAXI RIDE HOME. THE SELLING DEALER TRUCKED THE JEEP BACK TO THE DEALERSHIP FOR REPAIR. DIAGNOSED THE PROBLEM, AS A DEFECTIVELY MANUFACTURED TRANSMISSION AND AGREED TO REPLACE THE TRANSMISSION. A MONTH LATER, I GOT THE CAR BACK. THIS IS A VERY DANGEROUS CAR. *TR
I HAD JUST DESCENDED IN CENTER CITY HEAVILY CONGESTED TRAFFIC FROM THE ENTRANCE PASS. ABOUT A 2000 FOOT DECENT. I WAS ENTERING A TRAFFIC CIRCLE AND SLOWED FOR TRAFFIC, PUSHING DOWN ON THE BRAKE PEDAL, IT KICKED BACK AT ME WITH SUBSTANTIAL FORCE. THE PEDAL THE WENT TO THE FLOOR BOARD. I HAD NO BRAKES, AND DROVE INTO THE CURB TO STOP THE CAR. THE JEEP HAS NO EMERGENCY BRAKE SYSTEM ONLY AN ELECTRONIC PARK BRAKE. I FOUND THE SAME PROBLEM 2 MONTHS BEFORE ( AT 1200 MILES) WHEN THE TRANSMISSION OVERHEATED AND SHUT DOWN ALL POWER, AND LEFT ME WITH NO STEERING OR BRAKES ON A NARROW MOUNTAIN ROAD, AND ALMOST GO ME KILLED.( DIAGNOSED BY REPAIRING DEALER AS A "DEFECTIVELY MANUFACTURED TRANSMISSION" AND REPLACED IT). I HAD JEEP TOWED TO NEAREST DEALER. HE COULD DO NOTHING FOR THAT DAY. CALLED,NEXT DAY, HE SAID THE PROBLEM WAS A "DEFECTIVE POWER BRAKE BOOSTER", MAYBE HAVE THE PART AND REPAIR DONE IN A WEEK. SECOND TIME HOTEL AND CAB HOME ( NOW AT $800) ON ME. BIG TOO BAD, NOTHING WE CAN DO FROM CHRYSLER. THE REPAIRING DEALER RETURNED THE JEEP ON 27TH. SELLING DEALER CALLED TO SAY ALL WAS PERFECT.PICKED UP AND DROVE 50 MILES THE TRANSMISSION BEGAN TO HOWL LIKE A BANCHEE. DEALER DIAGNOSED PROBLEM AS A " DEFECTIVE TRANSMISSION MOUNT". SAME DEALER JUST REPLACE THE TRANSMISSION 2 MONTHS AGO. STILL WAITING FOR CAR TO BE REPAIRED AND RETURNED. THE 2015 JEEP CHEROKEE IS A DANGEROUS AND LIFE THREATENING ENGINEERED VEHICLE. CHRYSLER CAN NOT HAVE ANY FORM OF QUALITY CONTROL, IF 3 MAJOR COMPONENTS FAIL WITHIN 2600 MILES AS "DEFECTIVELY MANUFACTURED". THE ZF 9 SPEED TRANSMISSION IS A DISASTER AND CAUSING PROBLEMS EVERYWHERE. THE CHRYSLER CORPORATION AND DEALER NETWORK IS CORRUPT, NON TRUSTWORTHY, UNTRUTHFULLY, AND NONCAREING FROM THE TOP DOWN. I WOULD NEVER RECOMMEND OR BUY ANYTHING FROM CHRYSLER AGAIN AND WOULD GIVE MOST ANYTHING TO GET MY MONEY BACK. *TR
SERVICE AIRBAG LIGHT CONTINUES TO COME ON WHEN DRIVING. HAVE TAKEN TO DEALER FOR PROBLEM 3 TIMES THEY HAVE NOT YET DETERMINED ANYTHING WRONG NOR FOUND A SOLUTION. I HAVE PICTURES. THIS IS A NEW CAR AND THIS IS NOT ACCEPTABLE AS IF SOMETHING HAPPENS WITH AIRBAG WHILE I AM DRIVING THEY WILL BE LIABLE. *TR
WHILE DECELERATING IN DRIVE WITH THE FOOT OFF THE GAS, OR UNDER LIGHT GRADUAL BRAKING, WHEN THE AUTOMATIC TRANSMISSION DOWNSHIFTS AS THE CAR SLOWS BETWEEN 25 AND 20 MPH, ENGINE SPEED INCREASES IN THE LOWER GEAR AND THE CAR ACCELERATES SLIGHTLY.THIS ACCELERATION, WITH THE FOOT OFF THE GAS AND WHEN ONE EXPECTS THE CAR TO BE SLOWING DOWN, THOUGH RELATIVELY MILD, IS NONETHELESS DISCONCERTING AND PERHAPS POTENTIALLY DANGEROUS. AN APPOINTMENT WAS MADE WITH THE DEALER FOR MARCH 30 2015. COINCIDENTALLY, BETWEEN THE TIME THE APPOINTMENT WAS MADE AND BEFORE THE APPOINTMENT, THE CUSTOMER RECEIVED A MAILED RECALL NOTICE FROM JEEP REGARDING AN UPGRADE TO SOFTWARE FOR THE NINE-SPEED AUTOMATIC TRANSMISSION. ON MARCH 30 THE DEALER ATTEMPTED THE SOFTWARE UPGRADE AND REPORTED THAT WHEN THEY TEST DROVE IT, THE TRANSMISSION THEN WOULD NOT FUNCTION PROPERLY, AND THE CAR WOULD ONLY OPERATE IN "LIMP" MODE. THE CUSTOMER WAS GIVEN A RENTAL CAR. THE NEXT DAY, ON MARCH 31, 2015 THE DEALER NOTIFIED THE CUSTOMER THAT CONSULTATION WITH JEEP AND FURTHER DIAGNOSTICS INDICATED TWO LOCKING RINGS HAD BROKEN OR MALFUNCTIONED INSIDE THE TRANSMISSION, AND THEY WERE INSTALLING A NEW TRANSMISSION. THE CUSTOMER ALSO RECEIVED A RECORDED MESSAGE TELEPHONE CALL FROM JEEP ON MARCH 31, ASKING THE CUSTOMER TO BRING THE CAR IN FOR A TRANSMISSION SOFTWARE UPGRADE. THE NEW TRANSMISSION IS BEING INSTALLED. *TR
I HAVE EXPERIENCED VIOLENT CRASHING NOISES/FEELINGS UNDER CERTAIN CONDITIONS WHILE DRIVING MY V6 CHEROKEE TRAILHAWK. I FIRST EXPERIENCED IT AT AROUND 1000 MILES, THEN AGAIN THIS MORNING WHEN I WAS ABLE TO REPEAT IT. I GOT A VIOLENT CRASH AND LURCH, WHEN I ACCELERATED, LET OFF, ACCELERATED AGAIN, LET OFF, AND APPLY NORMAL THROTTLE TO MAINTAIN SPEED. THIS CAN BE A COMMON OCCURRENCE, TURNING INTO TRAFFIC OR MANEUVERING AROUND OTHER VEHICLES. I WAS ABLE TO REPEAT IT OVER AND OVER AGAIN, BY SIMPLY DOING A HARD ACCELERATION FROM STOP, LETTING OFF THE GAS, AND THEN HARD ACCELERATION AGAIN, AND THEN APPLYING NORMAL THROTTLE INPUT. RPMS GO WILD, SOMETIMES GET UP TO 6000, AND IT SMASHES INTO 4TH GEAR. IT'S STARTLING AND I HAVE MINIMAL CONTROL OVER VEHICLE SPEED WHILE IT'S DOING THIS. I ALSO GET ROUGH SHIFTS AND OVERALL I'M VERY UNEASY ABOUT THE RELIABILITY OF THIS CAR. *TR
PURCHASED NEW 2015 CHEROKEE TRAILHAWK, LATE NOVEMBER 2014. IN FEBRUARY, PER CHRYSLER, DEALER REPROGRAMMED MODULE IN TRANSMISSION, HAD MY VEHICLE A FULL DAY (8 HOURS ) IN ORDER TO PERFORM THIS SERVICE. AFTER THAT, TRANSMISSION STARTED ACTING UP, HARD SHIFTING AT LOW SPEEDS, SLIPPING, WOULD CATCH AND SPIN THE TIRES, DOESN'T SEEM TO DOWNSHIFT AT APPROPRIATE SPEEDS, EVEN ROLLED BACKWARDS ON A SLIGHT INCLINE WHEN IN DRIVE. TOOK BACK FOR SERVICE, SUPPOSEDLY REPROGRAMMED AGAIN 2 TIMES, BUT SAID THEY COULDN'T DO ANYTHING ELSE AS NO "CODES" HAD COME UP. THAT WAS 5 MORE HOURS IN SHOP. NOTHING CHANGED, TOOK TRUCK BACK IN ON 3/19/2015. THIS TIME THEY KEPT MY TRUCK FOR 3 DAYS, FILED A CLAIM WITH CHRYSLER, WHO SUPPOSEDLY TOLD THEM TO GREASE THE ELECTRICAL FITTINGS ON THE TRANSMISSION, SAYING THAT WOULD FIX THE PROBLEM. OBVIOUSLY MORE THAN THAT, OR TRUCK WOULDN'T HAVE BEEN THERE THAT LONG. DROVE TRUCK AWAY ONLY TO HAVE THE SAME PROBLEMS ALL OVER AGAIN. NOW WHAT TO DO? DID RESEARCH ONLY TO FIND OUT CHRYSLER HAS HAD AND CONTINUES TO HAVE NOTHING BUT PROBLEMS WITH THIS TRANSMISSION SINCE ITS INCEPTION IN 2013. SOMETHING NEEDS TO BE DONE ABOUT THIS, AS OF NOW I DON'T KNOW WHAT TO DO, OR COURSE OF ACTION TO TAKE. IT OBVIOUSLY DOESN'T DO ANY GOOD TO TAKE IN FOR SERVICE, AS NOTHING CHANGES, NOT TO MENTION THE TIME AND TROUBLE IT TAKES ( THEY HAVE HAD MY VEHICLE FOR AT LEAST 37 WORKING HOURS NOW ) IT APPEARS THAT CHRYSLER INTENDS TO DO NOTHING TO FIX THE PROBLEM, AND THAT IS NOT RIGHT! IT'S A SHAME TO HAVE A NEW VEHICLE WITH 7000 MILES ON IT THAT DRIVES AS IF IT WAS 10 YEARS OLD. THE GOVERNMENT NEEDS TO LOOK INTO THIS MATTER AND HOLD CHRYSLER ACCOUNTABLE FOR THIS DEFECT. *TR
THE TRANSMISSION WHICH IS 9 SPEED/AUTOMATIC (6 CYLINDER) FEELS LIKE IT GRINDS TO CHANGE AND IT JERKS QUICKLY WHEN IT DOES. THE RPM'S ALSO GO VERY HIGH AS TO SUGGEST THE GEARS ARE STICKING, NOT SHIFTING. I DRIVE ONLY 9 MILES EACH WAY TO WORK AND I AM TOTALLY FRUSTRATED BY THE TIME I GET THERE. THE CAR HAS ONLY 1400 MILES. PLEASE, HELP. *TR
STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DROVE IT IN. TWO DAYS LATER WILL DRIVING THE CAR WARNING LIGHTS COME ON THE CAR CUTS OUT ON ME IT HAS POWER BUT THE CAR WILL NOT ACCELERATE. COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND ON THE LIGHTS WERE STILL ON THE CAR WAS ABLE TO ACCELERATE. PULLED INTO A PARKING LOT. AFTER AN HOUR I STARTED THE CAR, THE CHECK ENGINE LIGHT WAS ON SO I PROCEEDED HOME. AT A LIGHT THE CAR LUNGED FORWARD ( I HAD MY FOOT ON THE BRAKE) THE CAR WOULD NOT ACCELERATE. AFTER TURNING THE CAR OFF AND THEN ON THE CAR STILL HAD IT WARNING LIGHTS ON THE RPM'S WERE HIGH AND THE CAR WOULD NOT ACCELERATE PROPERLY. I WAS TOLD THERE WERE PROGRAM ERRORS AND THE CAR WAS FIXED. MARCH 17 THE CAR STARTS MAKING A HUMMING SOUND. MARCH 18 ON THE WAY TO THE DEALER I STOPPED AT IN INTERSECTION STARTED TO ACCELERATE AND ALL THE LIGHTS CAME ON AND THE CAR JUST CUT OUT ON ME. I WAS STRANDED IN AN INTERSECTION. CALLED THE DEALER WHO TOLD ME TO TURN IT OFF THEN ON, WHICH I DID THE CAR MOVED SLIGHTLY RPM'S WERE HIGH, CAR WAS NOT ACCELERATING PROPERLY. THE CAR VIOLENTLY JERKED WHEN I ENGAGED INTO PARK OR DRIVE. .I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. CAR IS AT THE DEALER AND HAS BEEN THERE FOR 8 DAYS. I FEEL THE CAR IS UNSAFE TO DRIVE AND I AM FRIGHTENED FOR MY SAFETY AND MY FAMILY.UNDER OHIO LAW IT HAS MET THE STANDARDS OF THE LEMON LAW. *TR
I WAS DRIVING ON HIGHWAY 18, MY SPEED WAS AROUND 25-30 MPH WHEN ALL OF A SUDDEN I HEARD A LOUD EXPLOSION NOISE AND ALL THE AIR BAGS ON THE SEATS AND ROOF HAD DEPLOYED (8 AIR BAGS). I AND THE PERSON WITH ME RECEIVED BRUISES A, HURT SHOULDER AND WRIST. I TOOK THE CAR BACK TO THE DEALER SO THEY COULD FIX THE ISSUE AND THEY DID NOT WANT TO TAKE RESPONSIBILITY FOR WHAT HAD HAPPENED. I'M SUBMITTING THIS COMPLAIN ABOUT THIS CAR (CHRYSLER CORP.) AND HOPING THAT SOMEONE MAY HELP ME. THANK FOR YOUR ATTENTION. *TR
MY 2015, BRAND NEW JEEP HAS BEEN ACTING SLUGGISH, WITH A DELAY IN SHIFTING, POOR HIGHWAY PICKUP FOR A FEW WEEKS. MY 17 YEAR OLD DAUGHTER DROVE IT A LONG DISTANCE AND COMPLAINED OF SIMILAR ISSUES. WHILE DRIVING TO MEET A FRIEND THE CAR BEGAN TO LOOSE POWER ON THE HIGHWAY, THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS. I MANAGED TO COAST TO AN EXIT RAMP WHERE I WAS UNABLE TO DRIVE THE CAR. THE ENGINE WAS RUNNING BUT WOULD NOT MOVE. I HAD THE CAR TOWED TO THE NEAREST DEALER AND IT HAS BEEN 3 DAYS AND THEY STILL CANNOT DIAGNOSIS THE PROBLEM OTHER THAN SAYING IT IS TRANSMISSION RELATED. THEY RAN THE SOFTWARE UPDATE BUT STILL EXPERIENCE THE SAME PROBLEM. THIS IS AN EXTREMELY DANGEROUS AND I WAS FORTUNATE TO BE IN A SAFE AREA, DURING THE DAY WHEN THIS OCCURRED. *TR
AFTER 8 PRIOR SERVICE VISITS IN THE ABOUT 3 MOS I HAD OWNED MY JEEP, I HAD TO HAVE MY TRANSMISSION REPLACED DUE TO UNINTENDED ACCELERATION, SURGES/LUNGING WHEN BRAKING, RPM SPIKES AND CHECK ENGINE LIGHT COMING ON. DURING THE REPLACEMENT OF MY TRANSMISSION, CHRYSLER CAME OUT WITH AN TRANSMISSION FLASH UPDATE TO THE JEEP AND IT WAS APPLIED TO MY NEW TRANSMISSION. AS I GOT TO DRIVE THE JEEP WITH THE NEW TRANSMISSION, I STARTED TO FIND ISSUES WHERE I WOULD PRESS THE GAS AND THE JEEP WOULD DRIFT FORWARD BEFORE IT WOULD ENGAGE IN GEAR. IT CAUSED A COUPLE CLOSE CALLS OF PANIC WHEN I REALIZED THERE WAS CARS GETTING CLOSE TO ME. I WAS ALSO EXPERIENCING LACK OF PICK UP AFTER I ACCELERATED TO AT LEAST 3RD GEAR AND THEN SLOWED DOWN. IT WAS VERY DIFFICULT TO MAKE IT UP SMALL HILLS. I THEN REALIZED THE JEEP WAS NOT DOWNSHIFTING FROM 3RD GEAR UNLESS YOU CAME TO A COMPLETE STOP, SO YOU IN ESSENCE ARE STARTING OUT IN 3RD GEAR ON ROLLING STOPS, AND SLOW SPEEDS. THIS HAS CAUSED A SAFETY ISSUE WITH ALMOST BEING REAR ENDED. I HAVE TAKEN THE JEEP IN 3 TIMES WITH THIS COMPLAINT. ON MY 3RD VISIT, I TOOK MY COMPLAINT TO THE DEALER AND RODE WITH A SHOP MANAGER. WHEN WE EXPERIENCED THIS ISSUE, HE STATED THE JEEP WAS DRIVING AS INTENDED. I SAID I DON'T THINK ANYONE IS DESIGNING A TRANSMISSION THAT DOES NOT DOWNSHIFT SO YOU ARE STRUGGLING TO ACCELERATE IN LOW SPEEDS BECAUSE YOU ARE BOGGED DOWN IN 3RD GEAR. I MADE A COMPLAINT WITH MY JEEP CASE MGR. MY JEEP CASE MGR GOT THE REGIONAL MGR INVOLVED AND AFTER WORKING WITH THE DEALER, HE SAID THERE IS NO CHANGE THEY CAN MAKE TO THE TRANSMISSION, IT IS SHIFTING AS DESIGNED I HAD OTHERS WITH JEEPS CHEROKEE'S COMPLAIN ABOUT THE SAME ISSUE. JUST BECAUSE THEY MAY HAVE "DESIGNED" THE TRANS TO NOT SHIFT INTO 2ND GEAR DOES NOT MEAN THAT IT ISNT A SAFETY ISSUE. JEEP WILL NOT ADDRESS THIS OBVIOUS SAFETY ISSUE. *TR
3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR
2015 JEEP CHEROKEE PURCHASED 2-24-15 WITH 8 MILES ON IT. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD TO CHECK TRANSMISSION. CAR NEEDED BRAND NEW TRANSMISSION AFTER 2 DAYS. TWO WEEKS AGO, THE TIRE PRESSURE LIGHT CAME ON. BACK DRIVER'S SIDE TIRE KEEPS LOSING PRESSURE. ON 3-20-15 COMPUTER WENT OUT. I HAD NO CAMERA, NO RADIO, NO HEAT CONTROLS, NO IPOD PLAYER. *TR
THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. *TR
WHEN I TURNED THE CAR ON THE ENGINE LIGHT CAME ON AND I BROUGHT IT THE DEALER IMMEDIATELY. THEY TOLD ME THE CAR NEEDS A NEW TRANSMISSION. *TR
A FEW WEEKS AFTER I PURCHASED THIS JEEP 2015 CHEROKEE, I NOTICED THAT UPON DECELERATION AND BRAKING, AS THE TRANSMISSION WENT FROM ONE GEAR TO A LOWER GEAR, THE CAR WOULD ACCELERATE IN THE LOWER GEAR, LUNGING THE CAR FORWARD. THOUGH THIS HASN'T CAUSED AN ACCIDENT, I BELIEVE IT COULD IN CERTAIN SITUATIONS. I HAVE TAKEN THE VEHICLE TO THE CHRYSLER DEALERSHIP TWICE NOW. THE FIRST TIME THEY RELOADED THE COMPUTER SOFTWARE; THEY TOLD ME THAT IT HAD THE LATEST SOFTWARE, BUT THEY RELOADED IT JUST TO MAKE SURE THERE WERE NO ISSUES. THE PROBLEMS ACTUALLY GOT WORSE WITH THE RELOADED SOFTWARE. THE TRANSMISSION WILL ALSO "CLUNK" FROM TIME TO TIME WHEN CHANGING GEARS, EVEN WHEN I AM STOPPED AND CHANGE FROM DRIVE TO REVERSE, REVERSE TO PARK, OR DRIVE TO PARK. *TR
WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW BANK ACROSS THE ROAD AT A 3 WAY STOP AND DAMAGED THE FRONT SPOILER WHEN WE BOUNCED OFF. THE 2ND PROBLEM IS THE COMPLETE LOSS OF POWER WITH THE ENGINE RUNNING,IT WILL STOP GOING FORWARD AT ANY SPEED AND WILL NOT ACCELERATE EVEN TO THE FLOOR. THE ENGINE REMAINS RUNNING BUT THERE IS NO GO.THE ONLY WAY TO GET GOING IS TO STOP,TURN OFF IGNITION AND RESTART. THEN IT WILL ONLY GO A FEW MILES AND DO IT AGAIN.THE SERVICE TRANSMISSION LIGHT COME ON WHEN THIS HAPPENS.WE LOST POWER AT AN OFF/ ENTRANCE RAMP ON THE FREEWAY AND COULD NOT GET OUT OF THE WAY ON AN OVERPASS WITH NO SHOULDER AS IT WAS BANKED WITH SNOW.AGAIN WE NARROWLY MISSED BY LARGE TRUCKS AND OTHER VEHICLES. THAT WAS THE FIRST TIME THIS PROBLEM STARTED AND FOUND OUT YOU HAVE TO SHUT THE VEHICLE OFF TO REGAIN POWER,BUT THAT ONLY LAST FOR 10 MINUTES OF DRIVING TILL IT DOES IT AGAIN.THE VEHICLE WAS TAKEN TO DON'S AUTO CLINIC IN CADILLAC MICHIGAN MARCH 2ND, THEY CALLED AND DID A COMPUTER RECALL UP DATE AND TOOK IT FOR A TEST DRIVE AND IT LAUNCHED THE TECH THROUGH AN INTERSECTION ALSO . THERE WERE NO CODES FOR THE INCIDENT AND THEY HAVE CONTACTED CHRYSLER ABOUT THE PROBLEM. I TOLD THE VEHICLE IS DANGEROUS AND CAN NOT BE DROVE SAFELY. THE LAST INCIDENT HAPPENED ON 3/1/2015. *TR
TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DECELERATING IN ORDER TO COME TO A STOP, THE VEHICLE WOULD EXPERIENCE UNINTENDED ACCELERATION AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE TRANSMISSION SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TRANSMISSION A SECOND TIME AND UPDATED THE SOFTWARE BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.
AFTER A SIMPLE FIRST REQUIRED SERVICE OF AN OIL CHANGE, THE ENGINE LIGHT CAME ON. WE LEARNED THAT THIS ENGINE LIGHT COMING ON WAS THE RESULT OF THE DEALERSHIP SERVICE DEPARTMENT PERFORMING A RECALL CAMPAIGN SERVICE TO REPROGRAM THE TRANSMISSION AND POWERTRAIN CONTROL MODULES. THE CAMPAIGN TO REPROGRAM THE TRANSMISSION CONTROL MODULES WAS COMPLETED, WITHOUT OUR KNOWLEDGE, DURING THE TIME THE VEHICLE WAS IN FOR THE OIL CHANGE. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP TWICE MORE IN TWO DAYS TO "FIGURE OUT" WHY THE ENGINE LIGHT WAS COMING ON. THE DEALER IS NOW REPLACING THE ENTIRE TRANSMISSION. *TR
I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATION WHEN THE GAS PEDAL IS DEPRESSED CAUSING IT TO SUDDENLY LEAP INTO MOTION RISKING HITTING A CAR IN FRONT OF YOU IN CITY TRAFFIC (I LIVE IN LOS ANGELES ? THIS IS PARTICULARLY CONCERNING) OR A WALL BEHIND YOU (I BACK INTO MY PARKING SPACE). WHEN PARALLEL PARKING OR IN A 3 POINT SCENARIO (D-R-D) THE CAR, ALTHOUGH CLEARLY PLACED IN THE REVERSE THE CAR WILL ROLL FORWARD BEFORE REVERSING. OFTEN PUTTING THE CAR IN REVERSE, WAITING SEVERAL SECONDS (4 TO 5) BEFORE RELEASING THE BREAK WILL DO THE TRICK BUT JUST AS OFTEN, IT MAKES NO DIFFERENCE. GEAR TRANSITIONS ARE SLOPPY. THIS CAR DOES NOT SHIFT IT LUNGES. I'M SURPRISED THE [XXX] THING DOESN'T BITE ALTHOUGH IT TRIES. I THOUGHT THESE WERE MY PET PEEVES BUT IT APPEARS I AM NOT ALONE. I WISH I HAD READ THESE EARLIER COMPLAINTS. I WOULD HAVE RETURNED IT TO POST HASTE. I HATE THIS CAR BUT AM NOT IN THE FINANCIAL POSITION TO BUY ANOTHER. PURCHASED FROM A DEALER 50 MILES AWAY (BEST PRICE) HAS MADE IT DIFFICULT TO TAKE INTO THE DEALERSHIP. I HAVE FINALLY SCHEDULED 2-DAYS OFF FROM WORK TO TAKE IT IN. I WISH I WAS IN THE POSITION TO NOT JUST DROP IT OFF BUT LEAVE IT THERE. IF I HAD THE MONEY I WOULD NOT HESITATE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HAD TO CONTACT CHRYSLER TO FIND OUT HOW TO FIX MY VEHICLE; I TRULY THOUGHT THE "CHRYSLER" DEALERSHIP WAS CHRYSLER AND MECHANICS THERE WERE TRAINED TO FIX ALL OF CHRYSLERS VEHICLES, SHAME ON ME. AT THIS POINT I AM TRULY AFRAID TO DRIVE THE TRUCK, ESPECIALLY WITH THE CHRYSLER DEALERSHIP NOT KNOWING HOW TO REPAIR THE VARIOUS PROBLEMS WITH A 2015 MODEL. I ALSO NOTICED THE JEEPS STARTING WITH 1C4PJ SEEMS TO HAVE ALL THE PROBLEMS. WITH CHRYSLER NOTICING IT AS WELL, WHY NOT JUST REPLACE THE JEEPS SOLD IN THAT BATCH? *TR
I NOTICED MY MOTOR WAS SURGING(REFINE UP) WHEN I WOULD BREAK AND THEN EVENTUALLY BREAK WHEN I CONTINUED TO BREAK. SO I TOOK TO STETLER DODGE YORK PA AND THE SAID THEY WEREN'T SURE BUT THERE WERE FLASH UPDATES THAT NEEDED DONE IN REGARDS TO THE TRANSMISSION SO THEY NEEDED TO KEEP THE JEEP. THEY KEPT THE JEEP CALLED AND SAID THE TRANSMISSION MODULE NEEDED REPLACED SO THEY REPLACED. I PICK UP THE CAR DRIVE IT LESS THAN 5 MILES AND THE AUTO SHUT DOWN ALARM STARTED GOING OFF AND THE CHECK ENGINE ALAR, WENT OFF. THE CAR THEN BEGINS TO REV AND WILL NOT SHIFT ITS AT 40 MPH AND AT 5 RAMS. THE AUTO START NO LONGER WORKS ECT... THIS IS A BRAND NEW CAR I AM PAYING FOR AND WHEN I TAKE IT FOR THESE ISSUES THEY NOW TELL ME THE TRANSMISSION NEEDS REPLACED. THIS IS RIDICULOUS. THIS CAR IS TURNING INTO A LEMON QUICK. TWICE IN THE SHOP AND OWN IT LESS THAN 3 MONTHS. *JS
2015 JEEP CHEROKEE 2.4L. JEEP HAS LESS THAN 200 MILES. CAR WAS BROUGHT IN FOR SERVICE DUE TO SUDDEN ACCELERATION WHILE DECELERATING AT APPROXIMATELY 25 MPH. CAR WOULD SLIGHTLY ACCELERATE AND THE RPM'S WOULD JUMP FROM AROUND 1400 TO 2000 WITHOUT MY FOOT ON THE GAS PEDAL. DEALER SERVICE DEPARTMENT HAD THE CAR FOR 1.5 DAYS AND SAID THAT I HAD THE MOST RECENT "FLASH" AFTER DRIVING OFF THE LOT THE ISSUE STILL EXISTS. CAR WILL LUNGE/ACCELERATE AND RPM'S JUMP WHILE DECELERATING AND FOOT IS OFF THE GAS PEDAL. *TR
2015 JEEP CHEROKEE LATITUDE. FWD 2.4L ENGINE. CAR SHIFTED EXTREMELY HARD AT LOW SPEEDS/GEARS. CAR WOULD LUNGE AND ACCELERATE WHILE CAR WAS DECELERATING. ACCELERATION AND LUNGING/SHIFTING WAS OCCURRING WHILE FOOT WAS OFF THE GAS PEDAL. *TR
AFTER SITTING AT THE DEALERSHIP FOR THE MOST PART OF MY DAY, I LEFT WITH THE SAME PROBLEM AS I CAME TO GET FIXED. HOWEVER, IN ADDITION TO MY RADIO NOT FUNCTIONING; WHICH WAS SUPPOSED TO BE FIXED AFTER THIS MY SECOND UPGRADE IN 2 WEEKS, THERE WAS THE ADDITIONAL MATTER OF MY ENGINE LIGHT COMING ON AS I LEFT THE DEALERSHIP FROM HAVING MY RADIO 'FIXED'. SO I FIND MYSELF BACK AT THE DEALERSHIP TODAY FOR MY RADIO THAT WAS NOT FIXED THE YESTERDAY AND MY ENGINE LIGHT THAT CAME ON AFTER LEAVING THEM THE DAY BEFORE. WHEN I SPOKE TO THE SERVICE MANAGER, HE SAID THE RADIO IS GETTING ANOTHER UPDATE; APPARENTLY THE UPDATE YESTERDAY AND LAST WEEK WASN'T ENOUGH. ALSO, NOW I NEED THIS DETRIMENTAL ENGINE PART THAT MYSTERIOUSLY WENT BAD OVER NIGHT. HE SAID THEY DON'T HAVE THE PART AND I WILL HAVE TO DRIVE MY CAR WITH THE ENGINE LIGHT ON UNTIL THE PART COMES IN. I INFORMED HIM HOW UNCOMFORTABLE I AM WITH THAT SUGGESTION SINCE MY FIRST VISIT WAS FOR THE RADIO AND THE CAR ACCELERATING BY ITSELF OUT OF NOWHERE. CURRENTLY, I AM IN PRAYER HOPING THE HUMANITY SETS IN AND THEY DON'T SEND ME ON MY WAY IN A VEHICLE THAT IS NOT SAFE TO DRIVE. PRAY FOR ME. *TR
WHILE MY WIFE WAS DRIVING TODAY SHE NOTICED WHEN TRYING TO FIND A PARKING SPOT, THE ENGINE SPEED INCREASED WITHOUT FOOT ON GAS PEDAL, SHE HAD TO HARD BRAKE TO GET VEHICLE TO STOP. I TOOK IT OUT TONIGHT AND AS I WAS IN CITY TRAFFIC THE JEEP WOULD RACE UP TO 2000 RPMS WHEN FOOT WAS ON THE BRAKE. I HAD TO PRESS ON BRAKE HARDER THAN NORMAL TO GET THE VEHICLE TO NOT HIT THE CAR IN FRONT OF ME. CALLED DEALERSHIP TO REPORT PROBLEM. AT THIS POINT I AM SCARED FOR ANYONE IN MY FAMILY TO DRIVE THE VEHICLE. THE SAME THING HAPPENED AT LEAST 4 TIMES ON THE WAY HOME. *TR
IT APPEARS I'VE GOTTEN THE TRANSMISSION BUG THAT SEEMS TO BE GOING AROUND. ONE MONTH OLD 2015 TRAILHAWK V6 AUTOMATIC WITH 738 MILES ON IT. STARTED THE CAR(2-7-2015) AND NOTIFICATION CAME ON DASHBOARD THAT READ, "SERVICE TRANSMISSION," "4WD DEACTIVATED," "REMOTE START DEACTIVATED,' "AND PUT CAR INTO PARK THEN SHIFT TO DESIRED GEAR." I MANAGED TO GET THE JEEP ROLLING AND DROVE DIRECTLY TO DEALERSHIP. I TALKED TO THE SERVICE REP THIS MORNING(2-9-2015), AND BEFORE HE COULD SAY ANYTHING, I TOLD HIM IT WAS THE TCM. HE ACTUALLY LAUGHED BECAUSE I KNEW EVERY PROBLEM. I GUESS BEST CASE SCENARIO IS THAT THE RESET WORKS. IF NOT I'M SURE THERE WILL BE A TCM REPLACEMENT. WORST CASE SCENARIO IS THE TRANSMISSION NEEDS TO BE REPLACED, AND AT THAT POINT, THEY CAN KEEP IT. *TR
TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT VEERED THE VEHICLE TO THE RIGHT TO AVOID ANOTHER VEHICLE AND THE AIRBAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.
I BOUGHT MY JEEP ONE MONTH AGO. RECENTLY I NOTICED THAT ENGINE REVS UP AND ACCELERATES BY ITSELF AS I AM TRYING TO STOP. I HAVE TO CONTROL THIS BY PRESSING THE BREAK A LITTLE HARDER. I AM AFRAID I WILL REAR END ANOTHER CAR. I HAD NO IDEA THIS PROBLEM WAS SO COMMON. NOW I WISH I HADN'T PURCHASED THIS VEHICLE. *JS
2015 CHEROKEE LATITUDE 4 CYL. HAVE HAD VEHICLE FOR 2 MONTHS, DURING THIS TIME THE TRANSMISSION HAS HAD A MIND OF ITS OWN. ACCELERATING DURING BRAKING, WHICH IN AND OF ITSELF IS EXTREMELY DANGEROUS AS IT HAS HAPPENED WHILE SLOWING TO MAKE A TURN, IF YOU NEED TO TURN AT 10 MPH AND THE CAR ACCELERATES PAST 25 YOU ARE LOOKING AT AN ACCIDENT WAITING TO HAPPEN. LAG IN DOWNSHIFT WHILE TRYING TO ACCELERATE, LOUD UN EXPLAINED CLUNK WHILE PLACING INTO PARK, NUMEROUS ENGINE WARNING LIGHT ACTIVATIONS. CALLED LOCAL DEALER AND WAS INFORMED THAT I NEEDED TO WAIT A FEW DAYS TO SEE IF WARNING LIGHT RESETS ITSELF BEFORE BRINGING IN. THE TRANSMISSION NEVER SEEMS TO ACTUALLY SHIFT INTO 9TH GEAR, WHICH INTURN HAMPERS THE FWY MILEAGE CLAIMS ASSOCIATED WITH THIS VEHICLE. IVE NOTICED THE TRANSMISSION TEMPERATURE EXCEED 240 DEGREES ON NUMEROUS TIMES, THIS CANNOT BE GOOD. I WILL BE TAKING VEHICLE TO DEALER, HOPEFULLY IN AN EFFORT TO GET THIS RESOLVED. WITH ALL OF THE REVIEWS AND PROBLEM, WILL IT TAKE AN UNFORTUNATE FATALITY FOR CHRYSLER TO ACTUALLY RESOLVE THIS, AS IN THE CASE OF THE TOYOTA ACCELERATION PROBLEMS? *TR
MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, MY RADIO HAS BEEN BLACKING OUT, TURNING OFF AND ON, AND FAILING TO WORK AT ALL. HAVE AN APPOINTMENT WITH THE DEALER TOMORROW FOR WHAT WAS EXPLAINED TO ME AS A NEEDED "SOFTWARE UPDATE." THIS IS A NEW TRUCK. MY JEEP HAS NOT YET MADE IT TO THE REQUIRED MILES FOR ITS FIRST OIL CHANGE. (SIGH). *TR
TRANSMISSION DOWN SHIFTS ON DOWNHILL AT TIMES. RPM INCREASES AND VEHICLE SPEEDS UP BEFORE COMPLETING THE DOWN SHIFT. THE TRANS. SHOULD NOT BE DOWN SHIFTING ON ITS OWN IN THIS SITUATION. THIS WILL BE DANGEROUS IN SNOWY CONDITIONS, AS THE SHIFT IS UNEXPECTED. THE TRANS. IS INCONSISTENT ON LEVEL DRIVING. SOMETIMES IT PICKS GEAR 7, OTHER TIMES IT PICKS GEAR 8. THIS AFFECTS GAS MILEAGE AND CANNOT BE OVER RIDDEN BY USING THE MANUAL SHIFT MODE. I AM AT THE MERCY OF THE TRANSMISSION. THE MANUAL SHIFT OVERRIDE IS VIRTUALLY USELESS. I CANNOT OVERRIDE THE GEAR SELECTED. THE INDICATOR SHOW ONLY SHOWS THE SHIFTER ACTIONS. I DOES NOT INDICATE THE GEAR YOU ARE ACTUALLY IN. THE TRANS. DOES NOT RESPOND TO MANUAL SHIFTING PREFERENCES. IT WILL BE DANGEROUS IN WINTER WEATHER WHEN YOU CANNOT DEPEND ON A MANUAL DOWNSHIFT TO MAINTAIN CONTROL OF THE VEHICLE. I AM USED TO OTHER MANUFACTURERS TRANSMISSIONS THAT LOCK IN AND HOLD THE MANUAL GEAR SELECTED. I SUSPECT THAT THERE WILL BE CHEROKEE ACCIDENTS IN WINTER WEATHER DUE TO LOSS OF CONTROL, BECAUSE THE TRANSMISSION EITHER HAS A MIND OF ITS OWN WHICH IS INCONSISTENT, OR BECAUSE MANUAL TRANSMISSION CONTROL IS INEFFECTIVE, AND NONRESPONSIVE. *TR
THIS 2015 JEEP CHEROKEE LIMITED, WITH V6 ENGINE AND 9 SPEED AUTOMATIC TRANSMISSION, OPERATED SMOOTHLY FOR 750 MILES, BUT THEN SUDDENLY THE TRANSMISSION BEGAN TO DOWNSHIFT VERY ROUGHLY WHEN COASTING TO A STOP OR BRAKING TO A STOP. THE PROBLEM APPEARS TO BE WITH THE SHIFTS BELOW FIFTH GEAR. WHEN COASTING, AS THE DOWNSHIFT TO EITHER 4TH OR 3RD GEAR OCCURS, THE ENGINE REVS AND THE CAR ACTUALLY ACCELERATES BRIEFLY (FOR 1 OR 2 SECONDS) ON ITS OWN. IN HEAVY TRAFFIC, THAT MAKES QUICKLY APPLYING THE BRAKES MANDATORY TO AVOID GETTING TOO CLOSE TO (OR HITTING) THE CAR IN FRONT OF YOU AS THE VEHICLE ACCELERATES. *TR
WHEN IDLING AFTER A 20 MINUTE DRIVE, THE "SERVICE TRANSMISSION" WARNING AND THE "CHECK ENGINE LAMP" CAME ON AND WOULDN'T TURN OFF. I MANAGED TO DRIVE SLOWLY HOME - IT WAS ABOUT 20F AND SNOWING - IN A DESERTED AREA. VERY BAD SITUATION. *TR
CAR HAS ROUGH GEAR CHANGES WHEN DECELERATING. *TR
CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. *TR
THE CHECK ENGINE LIGHT GOES ON AND THE CAR DOES NOT DOWNSHIFT PROPERLY. THE ENGINE REVS UP OVER 2500 RPMS AND THE VEHICLE ACCELERATES ON ITS OWN WHEN APPLYING THE BRAKES AND TRYING TO SLOW DOWN. (LAST NIGHT THE CAR REVVED UP TO 3200 RPMS WHEN COMING TO A STOP.) *TR
WHEN DRIVING THE VEHICLE, DASH LIGHTS WOULD FLASH AND CHECK ENGINE LIGHT WOULD COME ON. MESSAGES WOULD STATE THE THERE WAS A FAILURE WITH THE START/STOP OR 4X4 OR TRANSMISSION. VEHICLE WOULD NOT ENGAGE ANY GEARS, D (DRIVE) INDICATE WOULD BE FLASHING, AND I COULD ONLY REV THE ENGINE. VEHICLE WOULD NOT ADVANCE AND WOULD NOT ENGAGE ANY GEARS. HAD TO SHUT OFF ENGINE AND TURN IT BACK ON SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE. CHECK ENGINE LIGHT IS STILL ON. TAKEN IN FOR SERVICE FOUR TIMES NOW, UPDATE FIRMWARE, REPLACE PCM, AND NOW THEY ARE GOING TO REPLACE THE WIRING HARNESS. VEHICLE PURCHASED ON 12/31 AND HAS BEEN IN FOR SERVICE WITH MAJOR FAILURES WITH THE TRANSMISSION SINCE 1/13/2015. *TR
TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CONTACT STATED THEY LOOKED OUT THE FRONT PASSENGER SIDE WINDOW AND SAW A GLOW COMING FROM UNDER THE VEHICLE AS THE PARKING BRAKE LIGHT AND ALL DASH LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER SAFELY AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT AND SHORTLY AFTER THE ENTIRE VEHICLE ENGULFED IN FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT DIAGNOSED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.
2015 JEEP CHEROKEE LATITUDE. WHEN COMING TO A STOP, AT ABOUT 25 MPH, THE TACHOMETER READS 1250 RPM THEN THE TRANSMISSION DROPS OUT OF GEAR WHICH MAKES THE VEHICLE SPEED UP, MAKING ME BRAKE HARDER, THEN THE TRANSMISSION DOWNSHIFTS AND THE ENGINE REVS UP TO 2000 RPM MAKING THE CAR LURCH FORWARD. THIS IS DANGEROUS AND HAS MADE ME FEEL LIKE I MAY REAR END A CAR ON SEVERAL OCCASIONS. *TR
THE HEATING ELEMENT IN THE WINDSHIELD SHORTED CAUSING EXTREME HEAT AND THE ELEMENT WAS GLOWING. THIS CAUSED THE WINDSHIELD TO BREAK. PIECES OF SHATTERED GLASS WERE INSIDE THE CAR ON THE CENTER CONSOLE AS WELL AS ON THE DASH. BOTH PANES OF GLASS WERE CRACKED, BUT ONLY THE INSIDE SEEMED TO "EXPLODE" CAUSING A CHUCK OF GLASS TO SHOOT LOOSE. THIS WAS CONFIRMED BY A SAFELITE EMPLOYEE WITH 29 YEARS EXPERIENCE. *TR
NEW JEEP CHEROKEE 2015 VEHICLE WAS PURCHASED EVENING JAN 2, 2015 FROM. PERRY CHRYSLER/JEEP, NATIONAL CITY, CA. DRIVEN TOTAL LESS THAN 100 MILES. ON JAN 4 DRIVER NOTICED OILY SMELL WHEN DRIVING. IMMEDIATELY AFTER BEING PARKED AT HOME WHITE SMOKE CAME OUT OF HOOD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FIRE, FLAMES 20 FEET HIGH. BURNING OIL OR FUEL RAN DOWN THE STREET OVER 50 YARDS. TWO LOCAL SAN DIEGO TV STATIONS HAVE VIDEOS OF FIRE, INCLUDING OUR OWN VIDEO ON FACEBOOK. AVAILABLE UPON REQUEST. *TR
AS I WAS GETTING OFF THE FREEWAY, THE VEHICLE WAS DOWN SHIFTING, AND AS IT GOT TO THE LOWER GEARS, STARTED GETTING VERY JUMPY. WHEN IT GOT TO FIRST GEAR, IT SEEMED THAT IT DOWNSHIFTED ALL THE WAY INTO NEUTRAL. WHEN STARTING FROM A DEAD STOP, THE VEHICLE WOULD JUMP INTO FIRST GEAR AND WAS JUMPY SHIFTING UP GEARS. I TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD ME THE TRANSMISSION NEEDED TO BE REPLACED. THEY ALSO SAID IT WAS STILL DRIVABLE. I WAS OUT OF TOWN AT THE TIME SO I JUST PLANNED TO TAKE IT TO MY LOCAL DEALER WHEN I GOT HOME, AS THEY SAID IT WOULD BE ABOUT A WEEK BEFORE A NEW TRANSMISSION WAS AVAILABLE. I LEFT THE DEALERSHIP AND DIDN'T MAKE IT MORE THAN A MILE BEFORE I LOST ALL USE OF THE TRANSMISSION, AND HAD TO BE TOWED BACK TO THE DEALERSHIP. THEY HAVE SINCE REPLACED THE TRANSMISSION. *TR
WHEN COASTING OR COMING TO A STOP, JEEP WILL ACCELERATE/JUMP FORWARD WHILE IN 4TH GEAR. THIS IS VERY DANGEROUS ON ICY ROADS. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45. UPDATED 3/13/15*CN UPDATED 9/12/2017*CN
LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR
WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR
HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING THE VALVE BODY AND AFTER DRIVING ABOUT 50 MILES ON A INTERSTATE HIGHWAY, THE SERVICE TRANSMISSION WARNING CAME ON. TOOK THE NEXT EXIT AND STOPPED AT A TRAFFIC STOPLIGHT, THE CAR WOULD LUNGE AND JERK VIOLENTLY TRYING TO GO. SHUT THE ENGINE OFF AND LET THE CAR RESET ITSELF. WILL NOT DRIVE THE VEHICLE AGAIN AND WILL ASK CHRYSLER TO SUPPLY A RENTAL VEHICLE AT THEIR EXPENSE UNTIL THEY HAVE REPLACED MY VEHICLE. THIS MAKES THREE TIMES THE VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION PROBLEMS. THIS TRANSMISSION ISSUE AS FAR I AM CONCERNED IS A MAJOR SAFETY ISSUE. *TR
WHEN DOWNSHIFTING THERE IS AND ABRUPT SHIFT IN THE 18-22 MPH RANGE. WITH ICY ROADS THIS COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CAUSE SERIOUS PERSONAL INJURY. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE MALFUNCTION LIGHT AND SERVICE TRANSMISSION LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO BE RE-REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER A THIRD TIME WHERE IT WAS DIAGNOSED THAT THE VALVE BODY NEEDED TO BE REPLACED, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 930.
VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. *TR
VEHICLE HAD DRIVEABILITY ISSUES WITH TRANSMISSION SLIPPING IN LOWER GEARS. CAR HAS RECEIVED THREE SOFTWARE UPDATES TO TRANSMISSION CONTROL MODULE PRIOR TO THIS INCIDENT. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION REGARDING THE CAUSE OF THE FAILURE WAS MADE AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 450. MAILED OUT 01/13/15*LJ
NOTICED THAT THE 17-INCH X 7.5-INCH ALUMINUM WHEELS (ALUMINUM & BLACK) RIMS ARE DISCOLORING. SMALL DISCOLORED SPOTS ARE APPEARING ON THE RIMS. LOOKS LIKE PITTING. TO ME THIS SHOWS THESE RIMS ARE DEFECTIVE AND COULD CAUSE PROBLEMS IN THE FUTURE. *TR
I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I HAVE A BRAND NEW 2015 MODEL AND THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED & FIXED AT ALL. IT?S OBVIOUS THAT THE PROPER AMOUNT OF QA WAS NOT DONE IF THIS IS STILL HAPPENING. SECONDLY, THE MAIN REASON I WANTED TO FILE THIS COMPLAINT IT BECAUSE THIS ISSUE OF SHIFTING OUT OF GEAR WHILE DRIVING IS A CRITICAL ONE. I AM EXTREMELY LUCKY THAT I WAS NOT INVOLVED IN A COLLISION WITH A VEHICLE DRIVING BEHIND ME WHEN MY SUV SUDDENLY & REPEATEDLY STOPPED MOVING. MY CONCERN IS THAT OTHER DRIVERS WITH THESE NEW 9 SPEED TRANSMISSIONS MAY NOT BE SO LUCKY. THIS ISSUE COULD EASILY RESULT IN INJURIES OR DEATH IF NOT PROPERLY ADDRESSED. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS NOT ALIGNED TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SEAT WAS TO THE RIGHT OF THE STEERING WHEEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
PURCHASED THE VEHICLE AND DROVE IT HOME ON 9/15/14. WHEN I PUT PASSENGER IN AND THEY CONNECTED THE SEAT BELT, THE LIGHT ON THE DASH AND CHIME BEGAN TO NOTIFY THE SEAT BELT WAS NOT CONNECTED. TESTED THIS FOR SEVERAL DAYS WITH DIFFERENT PEOPLE. BROUGHT VEHICLE DEALERSHIP ON 10/4/14, AND THEY HOOKED UP TO COMPUTER AND FOUND CODE FOR MALFUNCTIONING SEAT BELT IN COMPUTER. TOLD ME IT WOULD TAKE A FEW DAYS TO GET PART. IT HAS NOW BEEN ALMOST A MONTH, AND I AM UNABLE TO PUT A PASSENGER IN MY BRAND NEW VEHICLE DUE TO THE FACT THE SEAT BELT IS NOT FUNCTIONING, AND MUST BE BY LAW. *TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23.
I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH ALOT OF THESE VEHICLES ARE EXPERIENCING SIMILAR ISSUES. THIS IS A POTENTIALLY DANGEROUS ISSUE AND REAL SAFETY CONCERN. IF FOLKS ARE RELYING ON THIS SYSTEM THEY MAY BE AT RISK. *TR
POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR
AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR
10 Recalls
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.