2015 Jeep Grand Cherokee SUV 2WD

On Nov 18,2021 I took my car in for recall issues that had to be fixed. I had never had this issues until I fixed the day I took my car in. On Dec 23,2021 I was leaving town for the holidays when all of a sudden my car stopped and it would run I was on the freeway by the way! Cars were going next to at about 60-70mph thankfully I was able to get out the freeway on to the ramp. When I shifted my car in park it started walking forward..!! This was a recall supposedly the dealership fixed. This became a danger hazard for me and mg family. The tow truck picked it up and we dropped it off at the dealership. They said it was just the radiator, the bumper and this other thing. But now it left the repair shop and they are telling me my transmission is bad it’s no longer working and I need to buy and put a new one in. This is horrible. It makes me think about buying another jeep. Me and my family could have gotten seriously injured!

In December 2021, the B-pillar mounted D-ring cracked in my 2015 Jeep Grand Cherokee causing the passenger seat belt to not retract. The cracked D-ring prevented the proper retraction of the seat belt so that it would not fit snugly and securely around the passenger. Research showed that NHTSA initiated a Preliminary Evaluation about such occurrences in the 2013-2015 Jeep Grand Cherokees with Fiat Chrysler Automobile US LLC in September 2019. I have ordered a part from the Jeep dealership and am awaiting its arrival so that the dealership can perform the necessary repair.

Was driving down the road it was raining no other vehicles around BRAKING! came on the screen and the brakes were applied without me doing it. The second time it happened brakes locked up on interstate for a couple seconds then back to normal. If anyone would have been behind us we would have been rear ended. It happened 2 times within an hour. I will be getting it looked at by the dealership as soon as I can.

While in Starbucks drive through, my vehicle suddenly accelerated and hit the vehicle in front of me.

The oil cooler/ oil filter housing cracked. My 2015 Jeep only has 49,000 miles on it. This is a huge safety problem. The oil leaked all over the transmission case and the exhaust. It was smoking really bad, this is a fire hazard!!! I found out that there has been many complaints on this issue and should be recalled for safety. The dealership told me to have it towed in because you can not drive it because it can catch on fire. Not good, someone can really get hurt!!! Recall this product.

The active head restraint system of the headrest deployed randomly while traveling down the road causing distraction and near accident. The driver of the vehicle was struck in the head but no injuries apparent. This happened to the drivers side head rest while traveling down the interstate at 80 mph.

None of the air bags deployed after running of the road and hitting a tree causing inuries to the driver (broken ribs, compressed lung, fractured vertebrae, extreme bruising on right side). Insurance company is currently working a claim to total the vehicle. There has been no inspection of the vehicle or problem duplicated. If there was a passenger in the front passenger seat they would have been killed. No warning lamps or indications the air bags would not work.

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it startled her) and caused a crash? What if she was on the highway?? What if the vehicle started on fire?? The vehicle is currently at the dealership and being inspected. There were no warning lamps or other symptoms.

My shifter has been having issues with shifting the gear into the right position. For example, numerous times I would put the vehicle in park (by pressing on the break and moving it all the way forward) & it would get stuck in reverse and go backwards. This happened more times than I can count and that is a major safety issue that can cause an accident. I did my research and found that there has been recalls made for the same thing that I am claiming as well as several complaints. I’m currently at planet dodge servicing my shifter and it’s a thousand dollars out of my pocket which isn’t fair since this clearly seems to be an issue with the vehicle. I also submitted a case with Jeep customer care.

11.09.21 the SERVICE AIR BAG SYSTEM light came on and when off immediately. A few days later it came on again and went off and kept doing it once a day since then repeatedly. Now yester 11.13.21 it came on and wont go off and it keeps beeping when it shows up on the dashboard, but the icon doesn't go off on the side dashboard

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine would rev violently and shut off, only to restart after a few minutes and drive as normal. Both times in high moving traffic, narrowly avoiding traffic. The 2nd time I was on the NY Triboro bridge and used road flares to alert traffic Called the dealer and they claimed to have never heard of this before. Couldnt find any issues or replicate the issue. attached are several issues of other drivers having the same issue and still @Jeepc laims no knowledge. Does someone have to die to fix this issue

The seat belt retractor on the passenger side stopped working completely several months ago and the drivers side is not working correctly. The vehicle is basically unsafe to drive. We have been told that this issue is part of a warranty extension solution that was approved by your organization...instead of an actual recall. We have been waiting for months to have it repaired, but Chrysler reports they cannot get the part because of supply chain issues. We feel that Chrysler should pay to have it repaired with another seat belt retractor (not the one that has been on back order for months) so that can have a safe vehicle to drive. We have found the part locally..but have been told the warranty will not be honored because it is not the part that Chrysler approved for the repair. Please help us resolve this. I have filed an official complaint with Chrysler (reference number 81226409) but have received no response. Thank-you in advance for any assistance you can provide.

While my Jeep was parked in the garage the passenger side headrest deployed and it cannot be reset. While no one was in the vehicle (injured) I am concerned that if the driver side headrest deploys while I am driving, I may be injured.

The front suspension makes a creaking noise when it gets cold outside and gets worse the colder it gets. It was like that when I bought it from the dealership, but they would not let me test drive the vehicle on the road. They also had to replace the radiator. With the suspension acting up, it was knocking the front end out of alignment, so the dealership did an alignment for me. 3 months later the creaking noise is getting worse and my front end is out of alignment again. The dealership refuses to do anything about it. I am afraid my suspension is going to fail and I am going to wreck my Jeep going down the highway.

I was sitting in my parked vehicle when the drivers active head restraint suddenly came apart and knocked my head and neck forward. This happened without warning and was a jarring motion to my head and neck. Thank goodness my vehicle was in park.

Hello I have a 2015 Jeep Grand Cherokee Summit. 5.7 ltr V8 engine. I recently bought this vehicle back in 04/21. I have noticed that the leather dashboard is bubbling and starting to lift and peel. I have looked on Jeep Forums and found out this is a very common issue which is not a recall/warranty. The cost to fix is approximately $3,000. There are plenty of other complaints and this needs to be addressed as it soon can become a safety hazard for driver impairment as well. I have called Jeep and their customer service team and was not helped.

The active head restraints head rest opened up while the car was parked. The plastic hook is broken and head rest cannot be reset.

The contact owns a 2015 JEEP GRAND CHEROKEE. The vehicle had a recall completed for the gear shifter in 2017. Now a total of 4 times the contact stated that while driving approximately 30-35 mph the vehicle's gear shifter would slip from drive into neutral after driving a short distance. The contact stated that they would have to pull over to the side of the road to change the gear. The contact mentioned that during this time when the vehicle's transmission has slipped into neutral the display on the dashboard would be a white line with two red dots instead of the "N" for neutral. The contact stated that the dealer was not able to identify the cause of the issue. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 11,000.

Bad Lifters and rockers on left camshaft caused loud engine tick/knock. Occurred at 62000 miles. An apparent KNOWN common Jeep FCA problem for 2015 JGC WK. Hard/ rough transmission downshift from 3rd-2nd gear along with loud bang noise. Downshift is so violent it causes your foot to slip off the brake pedal when braking. Occurred at 67000 miles. Another known common problem for 2015 JGC WK. This is a dangerous vehicle and should be recalled for these issues before someone is seriously injured or an accident results in death.

Driver headrest suddenly deployed while I was starting to back out of driveway. Nothing was hit by vehicle. Knocked my head forward, scared, stopped vehicle.

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE OIL FILTER HOUSING.

Once the shifter was moved into "Drive" , the transmission would automatically swith it to "Park" that would not allow any movement! It happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at Umansky Jeep in Charlottesville, VA. This shifter movement could potentially lead to an accident! We occasionally tow a trailer and risk to other motorists and us would be substanstial! Please initiate invastigation sincere there a multiple complainst related to transmission.

I was driving on surface streets when I heard a loud, startling noise. When I looked to the right, I noticed the front passenger seat headrest had burst open without any collision, impact or warning; I was driving down a paved and maintained roadway. When I get behind the wheel of my car, there is a reasonable expectation that my car is going to perform in a matter that would not put myself or my passengers at risk. I understand that some Jeep Grand Cherokee models have already had recalls for the same issue, but have been told by Jeep that my VIN/vehicle does not qualify. Since the headrest in my car displayed the same malfunctions as the vehicles included in the recall, I would expect to be included in this recall. I am truly grateful my wife was not sitting in the passenger seat at the time. I have read that other Jeep owners have suffered concussions from this defect.

I had just pulled out of a parking lot and started down the road going no more then 25 mph when I felt something bang hard against me about center of the back my seat I also heard a bang sound so I pulled off the road and into a parking lot and discovered that my head rest had come apart. I have looked online to see if other owners of Grand Cheroke Jeeps have had this happen and found that this has has happened to others.

Drivers headrest seperated while sitting in driveway overnight. Broken.

Vehicle was parked not moving. Off. Next time we entered vehicle the passenger headrest automatic restraint pin broke..not pin but bracket holding pin sheared off. Luckily no one was in car when happened.. New headrest cost 400$..labor 150$. No accident how does this go off??

While driving on neighborhood roads, the driver's headrest suddenly popped forward without warning or reason. My head was slammed forward and I lost control of the vehicle. If this had occurred at highway speeds there is a very high probability that I would have crashed the vehicle. As it stands I have a lot of neck pain from strained muscles in the back of my neck.

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In and out of the shop for the past several months. Every time it looks like it fixed, the car’s computer seems to do as it pleases. I lose driving power, it switches itself in neutral or the dash throws error symbols. I am at a point where paying for constant ‘repairs’ and insurance is becoming way too costly. I do NOT feel safe riding with my family in this car!!!

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. The oil level continues to fall to a point where it is very likely the engine will seize. There is no check engine indicator, the oil temperature indicator shows no rise in temperature. You would not know that there is any problem, If that happens while the vehicle is in motion it could prove to put occupants in jeopardy of injury. The second area of concern, as the oil bleeds into the cooling system it is unable to adjust for the additional fluid. The cooling system reservoir fills up and begins to overflow each time the vehicle is started and driven. The reservoir overflow is in the front right side of the engine compartment. When car is parked the oil flows on to everything that is below it. But when the car is in motion the oil covers the right side of the engine compartment. The result of the overflow could lead to a fire in the engine compartment, Oil on the rotor and brake could result in the malfunction of the brake mechanism. With oil in the cooling system the smell of diesel is very strong in the passage compartment. This may, lead to headaches, nausea, and eye irritation. The dealer did confirm the problem and provided a quote of $8600 to repair. The car has been inspected by and independent mechanic and the dealer’s mechanic. As noted earlier there was no warning that a problem was occurring. The first sign of a problem was on the 17th of September. A large oil spill in my garage.

The head rest of the driver deployed unexpectedly while me and my son were in the car on our way to school. It made a very loud noise and we were trying to figure out what it was, it was scary and dangerous.

The oil cooler failed with no warning, no check engine indication. All indicators returned normal readings. Without a warning you continue to drive while your oil levels are falling. All of your oil goes into your cooling system. The chances are very high that you will have your engine seize. At a minimum the failure causes major repair issues, if it can be repaired at all. One of the more troubling out come of the failure, the oil will eventually over flow the coolant reservoir into the engine compartment. The oil is everywhere in the engine compartment. This alone would present a number of safety issues. My car is currently at the dealer, I was quoted $8,600 to repair and replace all affected parts. My research has turn up a number of jeep, chrsyler and ram truck owners are or have experienced this failure.

My wife was driving her vehicle on the highway at 60 mph and heard a loud pop in her vehicle and came to realize the back portion of her panoramic sunroof spontaneously exploded. She did not have her sunroof open at the time and the roof shade was closed thank God. There were no other cars around her when it happened and nothing that could have fallen on her sunroof due to her driving on an open highway. If her shade was open, it could've have been very dangerous if there were people in the back seat and getting hit with glass falling on them. Plus the initial shock and noise could've have made her get in an accident causing harm to others or herself.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the driver’s side active headrest deployed without warning. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and suggested that the failure be taken to the dealer. The failure mileage was approximately 94,500.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was illuminated. The contact took the vehicle to the dealer who determined no failure indicated for the tires. The contact stated that every time they brought the vehicle in for inspection no failure was indicated despite the contact filling the tires with air. The contact stated that while driving on the freeway when they were attempting to drive the speed limit of 65 mph their vehicle could not accelerate beyond being between 45-50 mph. The contact was able to pull off the ramp where the vehicle eventually came to a seize. The vehicle began to smoke on the front end. The vehicle never turned into a full-blown fire however it did remain extremely overheated for a total of about 2 days. There were no injuries or medical attention needed. There was no police report. The vehicle was towed to the dealer. The vehicle was diagnosed that the head gasket had blown and the engine had melted. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

Passenger side headrest randomly deployed while driving... no accident.

Headrest airbag deployed while car was parked

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-699. CONSUMER STATED THAT PARTS ARE UNAVAILABLE TO PERFORM SAFETY RECALL.

On August 26, 2021, the front passenger seat headrest deployed the head restraint position and will not reset to original position.

The headrest on passenger seat exploded causing concussion, neck and shoulder injury. I am not sure what to do moving forward. am afraid that the driver headrest will explode as well. Really need guidance.

HEAD REST POP OPEN WHILE DRIVING

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that she heard a loud vibrating noise coming from the engine compartment while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the camshaft arms and gaskets replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 75,000. Consumer was informed by the mechanic 3.6 liter engine in this vehicle is experiencing a common problem in this make /model.

Passenger side active headrest separated shooting forward while the vehicle was parked in the driveway.

The head rest on the passenger seat blew apart and will not go back together. If someone would have been sitting there it would have hurt.

The passenger headrest has came apart for no reason. The jeep has not been involved in any type of accident. Since there is not a recall the dealerships will not replace this even though there are many complaints about it.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the driver's side and passenger's side doors were making an abnormal squealing sound. The driver's side door failed to close without warning. The vehicle was taken to the local dealer and diagnosed that the door hinge needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.

Drivers side head rest deployed without incident while driving at 70mph on interstate striking driver in the back of the head. Appears plastic pieces in head rest restraint system failed spontaneously.

The passenger side headrest deployed. At the time it happened, thank goodness my Mother was not in the vehicle. It has been inspected by the dealership. There were no warning signs. Not happy the driver side headrest won't be replaced at the same time. I was told it had to deploy first. Then replaced.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the service air bag warning light for the passenger’s side air bag was illuminated. The contact had taken the vehicle to a dealer where they informed him that there was an open circuit in the airbag module that needed to be replaced. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty or recall. The contact was provided an estimate for the repair which he declined. The vehicle was not repaired. The failure mileage was approximately 76,600.

Engine Rocker Arms bad. Engine stalls and vehicle undrivable. 96K miles

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while attempting to drive, there was a loud popping sound, and the vehicle would not accelerate or drive. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on backorder. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

While my daughter was driving, the driver's side headrest airbag deployed unexpectedly. This happened while driving down the road, at 65 mph, fortunately it did not cause a wreck. It has already happened on passenger side as well.

The driver's side active head restraint deployed on its own without any sort of collision. Upon further inspection, the plastic which holds a metal rod failed. The rod was still inside of the jaws of the small module which appears to open upon an impact, allowing the AHR to deploy. Upon further research, this is a known issue with similar vehicles. I've since attempted to temporarily repair the thing since we leave for vacation in 2 days and I don't want to drive 2000 miles with the AHR in the deployed position.

The passenger side headrest deployed without being triggered. Passenger was in the seat at the time the headrest deployed. The plastic inside the headrest broke during deployment or before and headrest will not reseat.

Passenger seat headrest unexpectedly popped out while passenger was in the vehicle.

In May 2021, the headrest on the passenger side of the car was noticed to be partially 'popped out' one afternoon. The next morning, after being parked all night, the headrest was fully popped out. There was no damage to the car prior and no accident whatsoever. This active headrest could have popped out while a passenger was in the car and hurt someone. The driver side has not popped out (yet) but now i'm concerned it could deploy while i'm driving. I have not taken the vehicle to the dealer/manufacturer yet, as the car is being driven very little over the past 18 months (covid, work from home, etc). There were no symptoms prior to failure, no accidents, no damage to the vehicle.

We heard a loud “pop” noise and realized the drivers side headrest popped open.

I had just started driving down the road from work when I felt a jolt in the middle of the drivers seat and a bang. So pulled into a parking lot and stopped to see what happened. I was looking around not sure what was going on with my car when I noticed the headrest on the drivers seat had popped open

Driver side Active head restraint deployed while I was driving, hitting the back of my head almost causing me to have an accident

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased operation, replaced by independent repair shop. Within a couple the oil cooler and filter housing adapter developed a crack causing a catastrophic oil leak.

At times when starting out as soon as we depress the gas pedal the transmission jumps to park & we cannot shift out of park. There doesn't seem to be any rhyme nor reason to when it will happen. Nobody seems to find a reason for it so they can't fix it. We have found that if we unhook the battery & let it sit for a little bit it will work again. It has started happening more often in the last year. This is not only frustrating it can be dangerous according to where it happens. This is not a one time thing so I can't give dates or mileage. It has happened several times in the last week, but the first time was 2 years ago.

Was driving with my girlfriend and we heard a loud boom and my girlfriend injured her head because the headrest exploded and jerked her head forward.

Driver headrest exploded into the back of my head while I was driving on a two-lane road (Hopper in Santa Rosa CA). Impact caused me to lose consciousness for several seconds, and I woke up on the wrong side of the road still in motion with my 6 year old daughter in the back booster seat. This problem is reflected in NHTSA online literature, a certified class-action suit, and online notices about potential recall. Headrest is being replaced for free but the Jeep dealer didn't have any in stock and there is no timeline to get it fixed. Currently working with Kaiser Permanente insurance plan and medical staff to help with neck, head, and back pain, and continuing dizziness on and off every day since the incident.

I was driving the vehicle when my drivers headrest popped and hit the back of my head. I pulled over to see what happened and it looks as though the headrest exploded but nothing came out. I’m not sure if an airbag was supposed to deploy but it did not. Luckily because my son was in the back seat, not sure if air bag was suppose to deploy or not. I did not hit anything when it happened and I was just driving. Consumer has notified the dealer to get it repaired.*JB

Headrest deployed without warning. Have read online that this is a very common problem with an expensive fix. Luckily no one was sitting in seat when it deployed or could have caused injuries. If it happens to drivers seat while driving this could be a very dangerous situation.

There is a claim on my CarMax that never happened to my Jeep. The accident from January 2021 where “my car rolled over” never occurred

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No

Passenger and driver side front seat seat belt fail to retract once extended, resulting in excess seat belt material across the body, and thus possibility of a delayed or insufficient tensioner reaction in an event. Vehicle is subject to a warranty extension for a similar concern (slow retraction), but after inspection by an authorized dealership, it was determined that the seat belts upper D-ring does not exhibit the damage that the warranty extension was released for. However, upon inspection it was found that other plastic routing components on the seat belt have begun to crack, fail, and separate. As this other damage was not specifically addressed in the warranty extension, no coverage for this defect applies.

Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.

The front passenger seat headrest safety mechanism malfunctioned causing it to deploy. This caused a severe head injury to the passenger. Major concern of the driver seat headrest having the same problem and potentially causing an accident. There were no warning signs prior to the incident.

We were entering the vehicle, as I was getting into the drivers seat there was a terrible noise beside my right ear and pressure on my head. At the same time my grandson was entering in the rear seat behind me and was hit in left ear area with an exploding Active headrest restraint. The car had been remotely started but was not actually running yet and was in park with nothing behind it. I had no idea of this potential hazard, we drive long distances with grandchildren in the rear seat and if this would have or if the passenger headrest explodes while driving, it could be catastrophic. This is not acceptable. They should be replaced immediately, not wait until they actually cause a catastrophy !!!! I would rather not be in constant fear of the next explosion in my car which could have far worse results.

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost ALL ability to control my Jeep. The jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.

An inadvertent deployment of the active headrest in the front passenger seat. Plastic holding clips broken, seems due to material or manufacturer defect.

The passenger side headrest exploded open for no reason and cannot be put back. I looks like the mechanism failed and it deployed open with a lot of force. Looking online seems to confirm this is an issue.

I was sitting in the passenger seat in my driveway with the vehicle off getting ready for my family to go to the store. The passenger head rest busted open causing my head and body to jerk forward.

I have 34,000 miles on my keep I am the original owner and my tires have been rotated every 5,000 miles. The tread is cracking on every tire. Tire size is 265/59/20 Fortera hl. I called Goodyear and they will do nothing they say rotting is only warranted for 4 years. How can that be? It’s a 60,000 mile tire. I brought it to Goodyear in Jericho N.Y and was told by Sean there is nothing he could do. I was also in touch with Pamela Pringle from customer support and she never got back to me. It is unsafe to drive on those tires and Goodyear should replace them.

HEADREST RANDOMLY DEPLOYED.

I HAVE BEEN ON A WAITING LIST AT JEEP ONLY, LAS VEGAS, FOR 7 WEEKS TO REPAIR RECALL W79/NHTSA 20V-699. THE DEALER SERVICE DEPARTMENT DOES NOT RETURN TEXT MESSAGE OR PHONE CALLS. MY SERVICE ADVISOR JOSHUA GAVE A 5-WEEK LEAD TIME FOR REPAIR MID MARCH, 2021. JEEP ONLY 5255 W SAHARA AVE, LAS VEGAS NV 89146. PHONE 702-602-0090

THE DRIVERS SIDE HEADREST RETAINING MECHANISM FAILED WHILE WE WERE DRIVING DOWN THE ROAD. IT WAS A VIOLENT EVENT, THAT HIT ME IN THE BACK OF THE HEAD WHEN IT HAPPENED. THIS COULD REALLY CAUSE SOMEONE TO LOSE CONTROL OF THEIR VEHICLE. WE WERE ON A SURFACE STREET AND THANKFULLY NOT ON THE FREEWAY. WE HAD JUST FILLED UP WITH GAS AND HAD JUST TURNED RIGHT ONTO THE ROAD, MAYBE WENT 100 YARDS AND THAT IS WHEN IT BLEW. WE HAD JUST DRIVEN ABOUT 150 MILES PRIOR TO GETTING GAS.*DT

HALO LIGHTS IN 2015 JEEP CHEROKEE WENT OUT. THIS IS NOT A LIGHT BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHEN THIS HAPPENS AND IT IS $1600 FOR JUST THE PART. THIS IS NOT COVERED UNDER MY WARRANTY SO WHEN I CALLED JEEP TO COMPLAIN THE PERSON I SPOKE WITH ADVISED ME THAT SHE GETS THIS COMPLAINT FREQUENTLY. LIGHTING ON THE OUTSIDE OF YOUR VEHICLE IS IMPORTANT. WHY WOULD JEEP PUT A PART ON A CAR THAT YOU CANNOT REPLACE OR CHANGE A BULB AND IF IT HAPPENS FREQUENTLY IT SEEMS TO ME THAT THIS IS A DEFECT OF SOME SORT.

TL* THE CONTACT OWNS 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTO-PARK FEATURE FAILED TO ENGAGE. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED FORWARD, WITHOUT WARNING. THE CONTACT CALLED BEDFORD CHRYSLER DODGE JEEP INC - BEDFORD PA (7055 LINCOLN HWY, BEDFORD, PA 15522, (877) 915-5008) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,414.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG LOCATED IN THE HEAD REST EXPLODED WITHOUT IMPACT AND STRUCK THE DRIVER IN THE BACK OF HEAD. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED FORT COLLINS DODGE CHRYSLER RAM (3835 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 541-9989) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CHAMPION CHRYSLER DODGE JEEP RAM (LOCATED AT 4505 W 96TH ST, INDIANAPOLIS, IN 46268, 317) 872-6200) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY JEEP HAS NOW ON 2 OCCASIONS AT A HIGH RATE OF SPEED LOST ALL ABILITY TO ACCELERATE- APRIL 29 & MAY 1ST WHILE DRIVING ON A HIGHWAY AT 70MPH IN RUSH HOUR TRAFFIC THE VEHICLE LOST ALL ABILITY TO ACCELERATE- IT FELT LIKE THE ENGINE SLIPPED INTO NEUTRAL-HOWEVER IT WAS STILL IN DRIVE-I VERIFIED THIS- VEHICLE RAPIDLY DECELERATED - I BARELY GOT OFF THE HIGHWAY WITHOUT BEING IN A COLLISION- VEHICLE THEN AFTER BEING RESTARTED WAS ABLE TO ENGAGE INTO DRIVE AGAIN AND MOVE BOTH FORWARD & BACKWARDS DEALERSHIP WAS UNABLE TO DETERMINE PROBLEM HOWEVER UPON TAKING THE CAR HOME ON MAY 1ST SAME THING HAPPENED AGAIN- THIS TIME WITH A EYEWITNESS AS WELL MAY 1 AT 50MPH- ENGINE (STILL RUNNING) CUT OUT AS IF IT SLIPPED INTO NEUTRAL - THE VEHICLE STILL SAID IT WAS IN DRIVE WHEN THE VEHICLE CAME TO A FULL STOP- THE LIGHT FOR GEAR SHIFT - CHANGED & IT READ THAT JT WAS IN NEUTRAL - SIMULTANEOUSLY A MESSAGE POPPED UP (ONLY AFTER IT WAS STOPPED) 'VEHICLE SPEED IS TOO HIGH TO SHIFT' OF COURSE WE WERE ALREADY STOPPED AND NEVER TRIED TO SHIFT IT ANYWAY MY JEEP WAS MANUFACTURED IN SEPTEMBER 2014-THIS PROBLEM CLOSELY CORRELATES WITH ANOTHER RECALL THAT IS LIMITED TO SAME JEEP MODELS MADE PRIOR TO JULY 2014 SEE NHTSA CAMPAIGN NUMBER 19V447 (SEE LINK BELOW) THIS IS INCREDIBLY DANGEROUS AND THE DEALERSHIP SEEMS TO HAVE NO AWARENESS OF THIS PROBLEM IN JEEPS MADE IN THE SAME YEAR AS MINE HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/JEEP-CHEROKEE-RECALLED-FOR-TRANSMISSION-ISSUE/

SERVICE SHIFTER KEEPS APPEARING, MAJOR WORLD SERVICED AND REPLACED THE SHIFTER BUT TO NO AVAIL, IT CONTINUES TO STATE SERVICE SHIFTER.

FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE TOWED AND AFTER DIAGNOSES, THE DEALER DISABLED THE FORWARD FACING CAMERA TO MAKE MY VEHICLE OPERABLE AGAIN, BUT WITHOUT FUNCTIONALITY OF AUTO HIGH BEAMS AND FORWARD COLLISION WARNING AND FORWARD COLLISION ACTIVE BRAKING FEATURES. THE FORWARD FACING CAMERA IMPACTS AUTO HIGH BEAMS, FORWARD COLLISION WARNING, AND FORWARD COLLISION ACTIVE BRAKING FUNCTIONS, AT MINIMUM. HAVE NOT BEEN ABLE TO OBTAIN A REPLACEMENT PART DUE TO EITHER BACKORDER OR THE DEALER NOT SUFFICIENTLY SEARCHING SUPPLY CHAIN DESPITE REPEATED INQUIRIES.

ENGINE IS MAKING A LOUD TICKING NOISE.

AIRBAG SERVICE LIGHT KEEPS COMING ON WHILE DRIVING ON HIGHWAY AND CITY STREETS.

SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP.

DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL OUT OF WORK HENCE LOSS OF INCOME.

THE VEHICLE TAKES A LONG TIME TO TURN OVER TO PUSH TO START. SO YOU HAVE TO REDO IT AND TRY IT AGAIN. ALONG WITH US, THE TOUCHSCREEN TAKES A LONG TIME FOR FOR IT TO TURN ON. WHICH OBVIOUSLY THAT CONTROLS YOUR AC OR HEAT. I'VE GOTTEN A NEW BATTERY TWICE IN THE PAST FOUR MONTHS. I'M SCARED I'M GOING TO GO SOMEWHERE ONE DAY AND GET STRANDED. I'VE TAKEN MY CAR TO THE DEALERSHIP WHERE I HAVE A WARRANTY ON MY CAR AND THEY REFUSE TO FIX ANYTHING ELSE EXCEPT PUT A BATTERY IN IT EVERY TIME. I HAVE A FULL COVERAGE WARRANTY ON MY JEEP BUT I CANNOT GET THEM TO FIX ANYTHING AND THIS IS THE FOURTH TIME I'VE BEEN TO THE DEALERSHIP AND THEY WON'T FIX ANYTHING ELSE.

I WAS PARKED WAITING FOR A DELIVERY WHEN SUDDENLY I HEAR A LOUD POP, THE HEAD REST POPPED OUT OF THE SOCKET. NO ACCIDENT CAUSED IT. ONLY THE DRIVER SIDE WAS DEPLOYED. THIS HAPPEN IN A SHOPPING PLACE PARKING LOT. VEHICLE WAS STATIONARY.

WHILE DRIVING ON THE TURNPIKE, THE PASSENGER HEADREST DEPLOYED WITH MY SON SITTING IN THE SEAT. THERE WAS ABSOLUTELY NO REASON FOR WHY. IT WAS AN INSANE SHOCK TO THE BACK OF HIS HEAD.

DRIVING DOWN THE ROAD THE PASSENGER HEADREST JUST POPPED OFF WITH NO REAR END COLLISION. THIS SHOULD BE A RECALL AS THIS HAS MANY PEOPLE WITH THE SAME ISSUE.

MY DRIVERS SIDE HEADREST DEPLOYED AND THE PLASTIC PARTS ARE BROKEN SO IT WON'T GO BACK INTO PLACE. I WASN'T IN AN ACCIDENT. THIS HAPPENED WHILE I WAS DRIVING THE CAR AND IT HIT ME IN THE HEAD WHEN IT DEPLOYED.

THE HEADREST TO MY JEEP POPPED OUT WHILE I WAS DRIVING. IT IS STILL ATTACHED, BUT SEEMS TO BE HANGING BY A THREAD. AFTER LOOKING INSIDE, IT APPEARS THE PLASTIC BROKE OFF THE PART THAT HOLDS THE HEADREST SECURELY. I'VE CALLED CHRYSLER AND THEY SAID THEY WON'T REPLACE IT UNLESS IT HAS COMPLETELY FALLEN OFF. I DON'T MEET THE RECALL REQUIREMENTS AND I THINK IT'S VERY CARELESS OF CHRYSLER TO NOT FIX A FAULTY PART.

W79 DIESEL EGR COOLER RECALL FROM NOVEMBER 2020. (FIRE HAZARD) I AM ON A WAITING LIST TO REMEDY THIS HAZARD!!!! NO PARTS ARE BEING PRODUCED FOR THIS RECALL? WHAT GOOD IS A SAFETY RECALL WITHOUT URGENT RESPONSE WITH PARTS NEEDED.

DRIVER'S SIDE HEADREST POPPED OPEN AND WILL NOT LATCH BACK IN PLACE. WAS NOT DRIVING AT THE TIME BUT THIS COULD HAVE BEEN DANGEROUS HAD IT POPPED OPENED DURING VEHICLE OPERATION. VEHICLE WAS PARKED IN MY GARAGE AND I WAS IN THE GARAGE AND HEARD A LOUD NOISE, DID NOT KNOW WHAT IT WAS AT THE TIME, BUT I THOUGHT IT CAME FROM THE CAR. SO I OPENED CAR DOOR AND LOOKED AROUND INSIDE CAR BUT DID NOT SEE AN OBVIOUS REASON FOR THE NOISE. THE NEXT MORNING WHEN I GOT IN THE CAR, I NOTICED THE HEADREST WAS TOUCHING THE BACK OF MY HEAD UNCOMFORTABLY SO I TURNED AROUND AND THAT IS WHEN I NOTICED THAT IT WAS POPPED OUT. TRIED TO CLOSE AND SECURE IT BACK IN PLACE BUT IT WILL NOT STAY. I AM NOW DRIVING AROUND WITH IT POPPED OPEN.

WHILE PARKED, THE FRONT PASSENGER HEAD REST EXPLODED, PART OF A REAR-COLLISION SAFETY FEATURE AS I UNDERSTAND IT. CONCERN IS THIS COULD CAUSE HEAD/NECK INJURY OR WORSE IF IT OCCURS ON THE DRIVER SIDE WHILE DRIVING, THIS COULD CAUSE AN ACCIDENT

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 80121, (303) 578-6103) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT COOLANT HAD TO BE ADDED EVERY OTHER WEEK. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING). LARSON CHRYSLER JEEP DODGE RAM (2001 N. MERIDIAN, PUYALLUP, WA 98371, (253) 845-1725) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER INSTRUCTED THE DEALER TO NOT PLACE ANY ADDITIONAL CUSTOMERS ON THE WAITING LIST DUE TO A HIGH VOLUME OF CUSTOMERS STILL AWAITING PARTS FOR THE REPAIR. THE CONTACT WAS ALSO INFORMED THAT IT COULD BE UPWARDS OF NINE MONTHS TO BE ADDED TO THE LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE BEEN HAVING TROUBLE PUTTING FUEL IN MY CAR SINCE I BOUGHT IT. I WAS TOLD THAT THIS WAS JUST A PROBLEM WITH JEEP GRAND CHEROKEE XJ. BECAUSE IT IS DIFFICULT TO FUEL UP, TWICE I HAVE SPRAYED FUEL ALL OVER MYSELF AND ONCE I HAD THE RENTS MYSELF WITH WATER. MY WARNING LIGHT IS A NOW ON . NOW THE CAPLESS FUEL CAP ASSEMBLY CAME OFF WHILE I WAS FEELING. THIS IS VERY DANGEROUS. I DON'T KNOW IF I CAN FEEL UP ANYMORE MAKING THE CAR USELESS UNTIL REPAIRED

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING, HAD IT TOWED TO THE DEALERSHIP, 5 DAYS LATER THEY SAID NOTHING IS WRONG WITH IT SO I TOOK IT HOME. A WEEK LATER, SERVICE SHIFTER LIGHT CAME BACK ON WHILE I WAS DRIVING ON A SIDE STREET, ALL THE LIGHTS ON THE DASH CAME ON, UNABLE TO CONTROL ANYTHING, LOST STEERING, THEN VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO TURN THE VEHICLE BACK ON TO NO LUCK, SAT WAITING, THEN AFTER 15 MINS THE ACCESSORY ENGINE CAME ON, LIGHTS FLASHING, WINDSHIELD WIPERS GOING AND THE MESSAGE "DO NOT PARK UNTIL SAFE AT YOUR DESTINATION." TOOK THE JEEP STRAIGHT TO THE DEALERSHIP, DEALER PLUGS IT IS 70+ MISCOMMUNICATION ERRORS PULL UP. DEALER CALLS ME 3 DAYS LATER TO COME GET MY JEEP AND SAYS NOTHING IS WRONG WITH IT AND THEY CANNOT DIAGNOSE IT UNLESS THEY SEE IT IN THE ACT. I REFUSE TO GO PICK IT UP AS THERE IS SOMETHING WRONG AND I AM NOT DRIVING IT WITH MY 9MONTH OLD.

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, THE CAR ACCELERATED OUT OF CONTROL. BRAKES DIDN'T REACT. ONLY WAY TO STOP THE CAR BEFORE RUNNING INTO OTHER CARS OR EVEN PEOPLE WAS STEERING THE CAR INTO THE WALL FRONT ON. THE CAR FINALLY STOPPED, THE WALL BROKE DOWN. THE AIRBAGS DIDN'T GO OFF, THE BRAKE ASSISTANCE SYSTEM DIDN'T KICK IN. FORTUNATELY NOBODY WAS HURT, BUT COULD HAVE EASILY HAPPENED. THE CAR IS A TOTAL LOSS. I WAS NOT UNDER THE INFLUENCE OF DRUGS AND DON'T HAVE A SEIZURE DISORDER. WITNESSED EVERY SINGLE SECOND FULLY AWAKE AND AWARE.

MY WIFE AND I OWN THIS CAR, WHICH IS TITLED TO HER. TODAY I TOOK IT TO A JEEP DEALER FOR STANDARD, 60,000 MILE MAINTENANCE. THE DEALER DISCOVERED THAT MY RADIATOR WAS LEAKING. I REPLACED IT AT A COST OF $1,026.97. THE DEALER IS ROCHESTER HILLS CHRYSLER, JEEP AND DODGE IN ROCHESTER HILLS, MI.

REAR SEAT BELT RETRACTORS DO NOT ADEQUATELY TENSION SEATBELTS.

HEADREST POP OPEN OUT OF NOWHERE AFTER I PARKED THE CAR IN MY DRIVEWAY AND WAS PREPARING TO TAKE OFF MY SEATBELT.

THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS SITTING STILL. I DID RECEIVE A LETTER FOR A RECALL. I MISPLACED THE LETTER. CAN I GET ANOTHER SO WHEN I TAKE IT TO THE DEALER I CAN PRESENT IT TO THEM SO THEY KNOW WHAT IS GOING ON. THANK YOU.

MY WIFE AND I WERE DRIVING DOWN THE ROAD IN A NEIGHBORHOOD AND HER BODY JUST SHOT FORWARD LIKE SOMEBODY SHOVED HER FROM BEHIND. THE HEADREST SHOT OUT OF PLACE AND HIT HER IN THE BACK OF THE HEAD FORCING HER FORWARD. SHE HAD SOME NECK PAIN FOR A LITTLE BIT BUT NOTHING SERIOUS. THANKFULLY IT WAS THE PASSENGER SEAT AND NOT THE DRIVER SEAT. I COULDN'T EVEN IMAGINE IF ONE OF US WERE DRIVING ON THE HIGHWAY AND HAVING THIS HAPPEN TO THE DRIVER.

THE HEADREST ON MY 2015 JEEP CHEROKEE INADVERTENTLY DEPLOYED ON THE PASSENGER SIDE. INSPECTION OF THE HEADREST SHOWS THE PLASTIC BRACKET HOLDING THE METAL PIN IS BROKEN AND YET THE HOLDING CLAMP IS NOT RELEASED. THE HEADREST CANNOT BE RESET. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. I AM VERY CONCERNED AFTER READING OTHER INCIDENTS WHERE THIS CAN OCCUR ON THE DRIVER SIDE AS WELL WHILE THE CAR IS IN MOTION. YOU NEED TO SOMETHING ABOUT THIS BEFORE SOMEONE, LIKE ME, GETS KILLED.

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT DOWN.

DURING REGULAR USE OF VEHICLE, HEADLAMP CASINGS APPEAR TO BE MELTING. VEHICLE HAS JUST UNDER 120K MILES.

THE VEHICLE STALLS WHILE DRIVING ON THE HIGHWAY. I WILL BE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH AND SOMETIMES THE CAR WILL GIVE A JERK WHEN I ACCELERATE AND SUDDENLY THE VEHICLE SLOWS DOWN TO A STOP (GAS PEDAL DOES NOT WORK TO ACCELERATE) THE CAR SHIFTS ITSELF FROM DRIVE TO NEUTRAL AND A MESSAGE APPEARS ON THE DASH SCREEN "PUT VEHICLE INTO DRIVE". SOMETIMES THE CHECK ENGINE LIGHT TURNS ON AND SOMETIMES IS DOES NOT. ONCE THE VEHICLE HAS STOPPED I'M ABLE TO RESTART THE CAR AND DRIVE AGAIN. THIS OCCURS AGAIN SOMETIMES MULTIPLE TIMES IN ONE DAY OR WILL HAPPEN ONCE EVERY WEEK OR SO. I WAS TOLD TO CHANGE THE TCM, BATTERY, SPARK PLUGS AND CLEAN THE FUEL INJECTORS AND THAT DID NOT SOLVE THE PROBLEM. I'VE BEEN TO MULTIPLE MECHANICS AND CHRYSLER DEALERSHIP SERVICE CENTERS AND THEY CAN NEVER SEEM TO DUPLICATE THE PROBLEM SO THEY HAVE NO REAL ANSWERS AS TO WHY THIS IS HAPPENING.

WHILE DRIVING DOWN THE FREEWAY MY ENGINE SHUT ITSELF OFF AND WENT INTO NEUTRAL. I NOTICED A LOT OF SMOKE/STEAM COMING OUT OF THE BACK OF MY CAR. I PULLED MY CAR OVER TO THE SHOULDER AND STOPPED IT. I OPENED THE HOOD TO SEE IF I COULD SEE WHAT THE ISSUE WAS BUT WAS UNABLE TO IMMEDIATELY SEE THE ISSUE. THERE WAS A LOT OF STEAM/SMOKE COMING OUT OF THE HOOD. I GOT BACK IN MY CAR TO CALL AAA FOR A TOW AND WHILE ON THE PHONE I NOTICED AN ORANGE GLOW FROM THE ENGINE COMPARTMENT. I IMMEDIATELY HUNG UP AND CALLED 911. THEN GOT ALL MY BELONGINGS OUT OF THE CAR AND AT THIS POINT THE FIRE HAD ENGULFED THE FRONT OF THE CAR. CHP AND FIRE DEPARTMENT SHOWED UP. THE CAR IS A TOTAL LOSS.*DT*JB

A BIG WARNING COMES ON MY DASH BOARD SAYING BRAKES AND AUTOMATICALLY STOPS WHILE DRIVING ON THE HIGHWAY. THIS HAPPENED TWICE. IT IS SCAREY BECAUSE THERE IS NO REASON I NEED TO BRAKE NOR CAN I CONTROL THAT THE CAR IS FORCE BRAKING IT SELF. I HAVE READ 2 OTHER COMPLAINTS ABOUT THIS ISSUE AND BOTH HAVE ENDED IN CRASHING THE VEHICLE DUE TO THE COMPUTER FORCE BRAKING ITSELF IN THE SUV.

DRIVERS SIDE HEADREST DEPLOYED FOR NO REASON WHILE DRIVING.

THE CAR REFUSES TO START. IT WON'T TURNOVER. IT IS COMPLETELY SILENT. THE PUSH START WILL NOT WORK.

THE DRIVER SIDE SEAT BELT DOES NOT RETRACT BACK TO POSITION. WHEN PARKED AND EXITING THE VEHICLE THE SEAT BELT HANGS AND GETS CAUGHT IN THE DOOR. THIS HAS TO BE A SAFETY ISSUE WITH THE SEAT BELT FITTING SO LOOSE BECAUSE IT NO LONGER RETRACTS.

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVICE SHIFTER LIGHTS COME ONE, IN MANY CASES THE CAR GOES INTO LIMP MODE AND I LOSE THE ABILITY TO ACCELERATE, WHICH CAUSES A SEVERE SAFETY RISK IF IT OCCURS WHILE TURNING OR GOING DOWN THE HIGHWAY. MANY TIMES MY DASHBOARD WILL GO COMPLETELY BLACK FOR SECONDS AND MY WIND SHIELD WIPERS WILL TURN ON. MY CAR HAS BEEN IN THE DEALERSHIP FOR SERVICE RELATED TO THIS ISSUE FOR 180 DAYS OVER THE PAST THREE YEARS AND THEY ARE UNABLE TO RESOLVE THE ISSUE. THEY HAVE REPLACED THE STEERING CONTROL MODULE, THE TCM, THE TELEMAX COMMUNICATION MODULE, THE TRANSMISSION, AND THE SHIFTER, BUT THE ISSUE ALWAYS COMES BACK. OVER THE LAST SIX MONTHS THE ISSUES HAVE GOTTEN WORSE AND THE VEHICLE IS GETTING MORE UNSAFE TO DRIVE. BASED ON MY RESEARCH THERE ARE A SIGNIFICANT AMOUNT OF THESE ISSUES AND FCA SHOULD TAKE ACTION.

DEFECTIVE ACTIVE HEADREST - ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN DRIVEWAY. PLASTIC COMPONENTS BROKEN WHICH HOLD ACTIVE HEADREST

THE SHIFTER BEGAN JUMPING OUT OF GEAR ABOUT OCTOBER, 2020...WHEN I WOULD PUT IN PARK GETTING OUT IT HAD MOVED BACK TO DRIVE AND I HAD TO QUICKLY GET BACK IN AND PUT BACK IN PARK. THERE HAD BEEN AN EARLIER RE CALL, TOOK TO DEALER SHIP AND THEY SUPPOSEDLY FIXED WHATEVER PROBLEM WAS. AT TIME OF RECALL I DID NOT HAVE ANY PROBLEMS. AS TIME WORE ON I BEGAN TO HAVE SHIFTER PROBLEMS. THE LIGHT ON SHIFTER BEGAN TO GO OFF AND ON AND IT GETTING OUT OF SHIFT BECAME MORE FREQUENT ...TOOK TO DEALERSHIP IN SOUTHAVEN MS...SERVICE MGR SAID THERE HAD NO COMPLAINTS...MY RESEARCH SHOWED DIFFERENT...HE SAID THEY WOULD HAVE TO REPLACE PLACE BUT BACK ORDER...THIS WAS IN NOVEMBER. IT IS NOW JANUARY, 21 AND I AM STILL DRIVING AND THE SHIFTER IS STILL ON BACK ORDER, ACCORDING TO LANDERS JEEP THEY KNOW WHEN THEY WILL BE ABLE TO REPLACE WITH CORP SAYING THAT 357 SHIFTERS SO FAR ARE ON BACK ORDER...THAT IS ALL THAT THEY WOULD DO....THIS SITUATION IS NOT ONLY DANGEROUS BUT SCARY...CHRYSLER CONTINUES TO SHOVE UNDER THE RUG ISSUES WITH THE SHIFTER AND DOESN'T SEEM TO CARE ABOUT CUSTOMERS WHO NEED MORE THAN JUST LIES AND BLANK STARES.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH TO THE SPORTS MODE AND A WINING NOISE WOULD OCCUR WHILE ACCELERATING. ALSO, WHILE ACCELERATING THE VEHICLE WOULD JERK AND VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRONTIER CHRYSLER LOCATED AT 5801 TX-327 SPUR, LUBBOCK, TX 79424 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FAIR OAKS CHANTILLY CHRYSLER JEEP DODGE RAM (4170 AUTO PARK CIR, CHANTILLY, VA 20151; (703) 961-9900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY 12 2021. THIS DEALER KEPT THE VEHICLE UNTIL FRIDAY, JANUARY 15. THIS DEALER DECLINED TO REPAIR THE EGR SYSTEM UNDER THE W79 RECALL, BUT DID REPLACE ALL FUEL INJECTORS AND THE FUEL TUBES AFTER FINDING THE FUEL INJECTORS RESTRICTED. THIS DEALER THEN CLEARED THE DTC P026C-00 AND PERFORMED A STATIONARY REGENERATION. I PICKED THE VEHICLE UP AT 5:15 PM ON FRIDAY, JANUARY 15, 2021 AND PROCEEDED TO ROAD TEST THE VEHICLE. AFTER ABOUT 75 MILES OF DRIVING, I SUFFERED A EXTEME AND SUDDEN LOSS OF POWER AT APPROXIMATELY 7:30 PM; THE DASH INDICATORS INCLUDED THE MALFUNCTION INDICATOR LAMP, AN ERROR REGARDING THE THROTTLE BODY, AND AN ERROR THAT THE OIL PRESSURE WAS LOW. AS I COASTED TO A STOP, SMOKE BEGAN TO RAPIDLY POUR FROM THE HOOD COVER AND BEGAN TO ENTER THE CABIN THROUGH THE HVAC VENTS. I VACATED THE VEHICLE IMMEDIATELY AND UNDER SOME DURESS. THE SMOKE CONTINUED TO BILLOW FROM THE ENGINE AREA OF THE VEHICLE AND I COULD SEE IT CONTINUE TO ENTER THE CABIN. AT APPROXIMATELY 9:00 PM ON JANUARY 15, THE VEHICLE WAS DELIVERED BY FLATBED TO PELLEGRINO JEEP. I SPOKE WITH THE PELLEGRINO JEEP SERVICE DEPARTMENT ON SATURDAY, JANUARY 16, 2021, BUT THEY WERE UNABLE TO PROVIDE A COMMITMENT TO EXAMINE THE VEHICLE. I OPENED CASE #78239258 WITH FCA (JEEP) US LLC CUSTOMER SERVICE. AS OF JANUARY 20 AT 11:30 AM, I DO NOT HAVE FEEDBACK ON THIS CASE. THE DEALER HAS ALSO PROVIDED NO COMMITMENT TO EXAMINE THE VEHICLE. I BELIEVE THIS VEHICLE SUFFERED A FAILURE DUE TO THE INABILITY OF FCA AND IT'S DEALERS TO REMEDIATE RECALL W79.

2015 GRAND CHEROKEE. CONSUMER WRITES IN REGARDS EGR SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS SOLD WITH AN OPEN RECALL THAT HAD NO AVAILABLE REMEDY. THE VEHICLE IS NOT BEING USED. *JS

2 OF 4 WHEELS HAVE CRACKED RIGHT ALONG THE SEAM AT UNDER 60,000 MILES

DRIVING DOWN ROAD THE VEHICLE LOST POWER AND THE VEHICLE STALLED CUSTOMER STATED THE HEATER LIGHT CAME ON ALSO,CUSTOMER STATES THE AC WASNT WORKING AT THE SAME TIME VEHICLE TOWED HOME. TRIED TO ADD WATER THE TO VEHICLE PUT NOTICED IT WAS LEAKING CUSTOMER HAD VEHICLE TOWED TO DEALERSHIP TECH PERFORM DIAG AND INSPECTION FOUND COOLANT LEAK COMING FROM HEATER HOSE ALSO PERFORM BLOCK TEST FAIL REC. TEARDOWN CYL HEADS FOR INSPECTION

I HAVE BEEN ALERTED TO TWO (2) SAFETY RECALLS WHICH MAY LEAD TO BODILY HARM OR EVEN DEATH. THE MANUFACTURER STATES THAT "THE REMEDY FOR THIS CONDITION IS NOT YET AVAILABLE". SO, EACH TIME I USE THIS VEHICLE, I AM EXPOSING MYSELF AND ANY PASSENGERS TO POTENTIALLY GRAVE DANGER. THIS IS UNACCEPTABLE. THE MANUFACTURER MUST BE GIVEN A FINITE TIME PERIOD TO EITHER REMEDY THE PROBLEM OR REPURCHASE THE VEHICLE, FROM THE LEGAL OWNER. RECALLS AS FOLLOWS: AUG 13,2020 MANUFACTURER RECALL NUMBERW58 NHTSA RECALL NUMBER20V-475 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE NOV 12,2020 MANUFACTURER RECALL NUMBERW79 NHTSA RECALL NUMBER20V-699 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 55 AND 60 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF GEAR. THE CONTACT STATED THAT SHE ALMOST GOT INTO AN ACCIDENT BECAUSE THE VEHICLE ALMOST COMPLETELY STOP. THE CONTACT STATED THAT SHE COASTED OVER TO THE SIDE OF THE ROAD SHIFTED GEAR BACK INTO DRIVE AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DOUG HENRY CHRYSLER DODGE JEEP RAM (4051 W VERNON AVE, KINSTON, NC 28504) WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR PART NOT BEING ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

SEATBELT HAVING TROUBLE RETRACTING.

I WAS TRAVELING AT A 60MPH SPEED ON A HIGHWAY WHEN I NOTICED THAT MY OIL TEMP LIGHT CAME ON AND READ 285 DEGREES IN MY OPTIONS LIST YET THE STATIONARY OIL TEMP READ IN THE MIDDLE. I PULLED OVER, LET THE ENGINE COOL, CHECKED THE OIL AND COOLANT (ALL FINE). AFTER 45 MINUTES, IT COOLED TO ABOUT 130 DEGREES, SO I CONTINUED ON. I DROVE ABOUT A MILE WHEN IT HEATED BACK UP AGAIN, THE JEEP JERKED, SMOKE STARTED TO COME OUT OF THE ENGINE, AND IT TURNED OFF. I LUCKILY WAS ABLE TO TURN INTO A PARKING LOT BEFORE IT DIED. SINCE I WAS OUT OF STATE TRAVELING AND IT WAS LATE IN THE EVENING, I NEEDED TO FIND A PLACE TO STAY IF MY JEEP WOULD START (IT DID). I FOUND A HOTEL 3 MILES AWAY FROM MY LOCATION. THE ENGINE HAD COOLED, I HAD OPENED THE HOOD AND SAW NO DAMAGE. I DROVE 35MPH FOR THE 3 MILES AS I WATCHED THE OIL TEMP CLIMB. I MADE IT TO THE HOTEL, WAS PARKING WHEN THE CABIN FILLED WITH SMOKE. I OPENED THE WINDOWS, SHUT OFF THE JEEP AND GOT OUT. I DID SEE FLAMES COME OUT OF THE HOOD AND SOMETHING ON FIRE FELL FROM UNDER THE ENGINE AREA. I CALLED 911. SOMETHING IN THE ENGINE COMPARTMENT ACTUALLY PUT THE FIRE OUT BEFORE THE FIRE DEPARTMENT ARRIVED. THEY STILL PROCEEDED TO DOUSE THE ENGINE AND DISCONNECT THE BATTERY. I THEN FOUND OUT THERE WAS A RECALL (W79) ON THE 2015 ECODIESEL JEEP GRAND CHEROKEES FOR THE (ERG) EXHAUST GAS RECIRCULATION COOLERS THAT ARE SUSCEPTIBLE TO THERMAL FATIGUE. THIS CAN CAUSE THE COOLER TO CRACK, ALLOW PREHEATED, VAPORIZED COOLANT TO INTERACT WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM THAT MAY LEAD TO A VEHICLE FIRE. THIS RECALL WAS NOT SCHEDULED TO OFFICIALLY BE RELEASED UNTIL DECEMBER 31, 2020. 20 DAYS AFTER MY JEEP FIRE.

THE HEADREST POPPED OUT WHILE THE CAR WAS PARKED IN OUR DRIVEWAY. THE PLASTIC IN THE HEADREST APPEARS TO BE BROKEN.

LAST FIVE TO SIX WEEKS THE LIGHTS ON THE PASSENGER RIGHT SIDE BACK AND FRONT GOES COMPLETELY OUT BACK AND FRONT THEN COME BACK ON TWO HOURS LATER I HAVE A APPOINTMENT AT THE DEALERSHIP TO SEE WHAT'S GOING ON

HEAD RESTRAINT DEPLOYED WITHOUT A REAR END COLLISION OR ANY OTHER MOVING EVENT MY WIFE WAS SIMPLY LOADING THE DOG INTO THE CAR AS IT WAS SITTING IN PARKING LOT AT VET OFFICE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V475000 (ENGINE AND ENGINE COOLING) AND 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP (200 AUTOMALL DR, ROSEVILLE, CA 95661) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 65,704. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING, PASSENGER HEADREST DEPLOYED. PLASTIC BRACKETS INSIDE HEADREST WHICH KEEPS ACTIVE HEADREST CLOSED, HAS BROKEN. HEADREST NO LONGER USABLE.

HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES

BRAKE SERVICE APT. DISCOVERED A LEAK IN THE STEERING COLUMN. LEAKING ONTO THE BOOT AND REQUIRING A FULL REPLACEMENT OF THE STEERING SYSTEM. $2,000! 2015 JEEP GC. THERE ARE SO MANY COMPLAINTS OF THIS ISSUE WITH JEEP GC'S DATING BACK TO THE EARLIER 2000 MODELS. THEY NEED TO RECALL THESE JEEPS AND GET THIS FIGURED OUT AS HYDROLIC FLUID USED IN STEERING IS HIGHLY FLAMMABLE, CORROSIVE TO THE BOOTS AND PERVASIVE IN THESE SUVS!

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MULLAHEY CHRYSLER DODGE JEEP RAM (740 BUENA FORTUNA CIRCLE, ATASCADERO, CA 93422) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE THERMAL FRACTURE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,700.

CAR SAYS SERVICE SHIFTER ON THE DASH, SHIFTER WON'T LIGHT UP AND I DO NOT HAVE TO PRESS THE BUTTON IN THE KNOB TO PUT CAR INTO GEAR, USUALLY YOU WOULD HAVE TO PRESS THE BUTTON.

I THOUGHT SOMEHOW I BROKE MY HEADREST AND DIDN'T REALIZE. BUT WHEN I WENT TO LOOK IT UP AND TO MY SURPRISE I SEE HUNDREDS OF PEOPLE WITH HE SAME EXACT ISSUE. CAR WAS NOT MOVING AND WAS PARKED BEHIND MY BUSINESS, CAME BACK TO THE HEADREST DEPLOYED. SURPRISED JEEP HASN'T RECALLED THIS YET SEEMS LIKE A MAJOR ISSUE, CAN'T EVEN IMAGINE IF SOMEONE WAS SITTING AND IT EXPLODED.

I HAVE A DIESEL ENGINE WHICH HAS A VERY OBVIOUS LAG IN GETTING POWER TO THE TRANSMISSION. THIS IS GETTING WORSE AND AFFECTS MY ABILITY TO ENTER IN TO TRAFFIC SAFELY.EVEN IF I HAVE ALLOWED FOR SAFE DISTANCE TO MERGE INTO A LANE I NEVER KNOW IF MY CAR WILL SPEED UP QUICKLY ENOUGH SO AS TO NOT GET HIT

I AM HAVING CONSTANT VALVE TAPPING IN MY ENGINE. IT DOESN'T MATTER IF ITS COLD OR WARM, IT TAPS CONTINUOUSLY. I HAVE 114,000 MILES ON MY VEHICLE, BUT HAVE KEPT UP ON ALL VEHICLE MAINTENANCE INCLUDING THE REQUIRED SYNTHETIC OIL CHANGES. I STILL HAVE THE ORIGINAL BRAKES ON MY JEEP, SO IT'S NOT DRIVEN HARD. I JUST DON'T THINK THERE SHOULD BE TAPPING WITH A VEHICLE WITH THIS AMOUNT OF MILEAGE.

WITHIN THE SAME MONTH PERIOD OF TIME BOTH PASSENGER AND DRIVER SIDE SEAT BELTS ARE NOW COMPLETELY FAILING TO RETRACT. EARLIER THIS YEAR THEY STARTED RETRACTING MORE SLOWLY BUT NOW WILL NOT RETRACT AT ALL MAKING THE SEAT BELTS ESSENTIALLY USELESS. I'VE TAKEN THIS VEHICLE TO THE LOCAL DEALER WHO REPORTS THE RETRACTION ASSEMBLY NEEDS TO BE REPLACED ON BOTH SIDES. THE VEHICLE IS GOING ON 6 YEARS OLD WITH LIMITED USE ON THE PASSENGER SIDE. THE DEALER QUOTED ME $1200 TO REPLACE BOTH SIDES. THIS IS A VERY EXPENSIVE REPAIR TO BE DOING EVERY 5-6 YEARS. SAFETY EQUIPMENT SHOULD BE MORE RELIABLE AND DURABLE THAN 6 YEARS.

THE SEAT REST POPPED OPENED AND IT CANNOT BE PUSHED BACKED TOGETHER. I WAS PARKED AT THE TIME WHEN THE INCIDENT OCCURRED. BOTH SEAT BELT LOCKS DO NOT OPEN PROPERLY WITHOUT PUSHING DOWN THE BUCKLE INTO THE LOCK WHILE PRESSING ON THE RELEASE BUTTON AT THE SAME TIME. THIS HAS BEEN ONGOING FOR A COUPLE OF YEARS.

THE LEATHER ON THE DASHBOARD IS BUBBLING. THERE IS SOME SORT OF GLUE ISSUE ON THE VEHICLE.

RECEIVED A RECALL 1 MONTH GO BUT THE DEALER CANNOT REPAIR-NO PARTS!! RECALL W58 "A LOSS OF MOTIVE POWER CAN RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING" NOW I AM FRIGHTENED TO DRIVE TO WORK BUT NO WAY TO GET IT REPAIRED???

SHORTLY AFTER I TURNED RIGHT, WHILE LEAVING A PARKING LOT AT LOW SPEED, OUT OF THE BLUE I WAS FORCEFULLY HIT IN THE BACK OF MY HEAD. I PULLED OVER IN CONFUSION TO ASSESS WHAT HAD HAPPENED. THERE WERE NO FLYING OBJECTS IN THE CAR, NOR OTHER CARS BEHIND ME, AS I BRIEFLY WONDERED IF I HAD BEEN REAR-ENDED. UPON LEAVING MY VEHICLE, I IMMEDIATELY SAW THAT THE HEADREST WAS SPLIT OPEN, AND WAS THE CAUSE OF THE HARD SMACK ON THE HEAD.

EVAPORATOR CORE BEHIND THE DASH HAS DEVELOPED A LEAK AFTER 65,000 MILES, WITHOUT ANY OFF ROAD USE OR BEING INVOLVED IN ANY CRASHES. PAID $50,000. FOR THIS VEHICLE AND EXPECTED IT TO LAST LONGER, ESPECIALLY WITHOUT A $3000 REPAIR THAT IS A NOT A RESULT OF WEAR AND TEAR.

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 5 MPH. I WAS IN A LINE OF TRAFFIC AND WE WERE NEARING A STOP SIGN WHEN I HEARD A VERY LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD, THRUSTING MY HEAD FORWARD. I INITIALLY THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE, BUT THEN I DISCOVERED THAT MY HEADREST HAD SPONTANEOUSLY DEPLOYED. THE HEADREST IS UNABLE TO BE RESET BECAUSE THE PLASTIC PIECES THAT KEEP IT TOGETHER ARE BROKEN, WHICH APPEARS TO BE WHY IT SPONTANEOUSLY DEPLOYED.

THE DRIVER'S SIDE HEADREST POPPED OPEN FOR NO REASON. THERE HAD BEEN NO COLLISION. ON INSPECTION OF THE RELEASE MECHANISM IT'S APPARENT THAT THE PLASTIC PIECE, RETAINING A PIN, BROKE AND CAUSED THE HEADREST TO RELEASE AND POP FORWARD. THE VEHICLE WAS STATIONARY (PARKED IN PARKING LOT) WHEN THIS HAPPENED. HAD SOMEONE BEEN DRIVING THIS WOULD HAVE CAUSED AN INJURY.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DECELERATING, THE VEHICLE SURGED AND LUNGED FORWARD WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS, NEARLY CAUSING A CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO KOONS TYSONS CHRYSLER JEEP LOCATED AT 2050 CHAIN BRIDGE RD, VIENNA, VA 22182, TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

LEATHER DASH HAS MASSIVE WRINKLES THAT POPPED UP VERY FAST AND SEEMINGLY OUT OF NOWHERE. VEHICLE HAS ONLY 39,000 MILES AND HAS BEEN WELL KEPT. AGAIN THE WRINKLES CAME FROM NOWHERE AND WORSENED WITHIN ONLY A COUPLE OF DAYS.

MY JEEP WAS PARKED ON A LEVEL AREA WHILE IT WAS RAINING AND WHEN I OPENED MY TRUNK I NOTICED WATER LEAKING INTO THE TRUNK AREA FROM THE CEILING FLOWING RATHER QUICKLY. IT APPEARS TO BE COMING FROM THE AREA WHERE THE PASSENGER REAR QUARTER PANEL AND THE ROOF MEET. IT NEVER LEAKED BEFORE AND NOTHING HAS HAPPENED (NO ACCIDENTS ETC) TO COMPROMISE THE JEEP. NOT SURE IF ONE OF THE SEALS IS STARTING TO FAIL.

WHILE SITTING COMPLETELY STILL AT A RED LIGHT ON A CITY STREET, MY JEEP GRAND CHEROKEE HEADREST POPPED. MY HEAD WAS PUSHED FORWARD AND A LOUD POPPING SOUND OCCURRED. I PULLED OVER TO ASSESS WHAT EXACTLY HAPPENED AND NOTED THAT THE HEADREST HAD SPRUNG UPWARDS AND FORWARD. FURTHER VISUAL ASSESSMENT REVEALED THAT TWO PLASTIC PIECES APPEARED TO HAVE EXPLODED FOR NO REASON.

LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE VEHICLE WHEN THEY DEPLOYED. FCA WILL NOT COVER ANY REPAIRS. THE JEEP HAS 72,000 MILES. FCA NEEDS TO RECALL THESE HEADRESTS.

THE FIREWALL INSIDE ENGINE COMPARTMENT HAS HEAT DAMAGE FROM EXCESSIVE HEAT COMING FROM ENGINE AREA NEAR TURBO. IT APPEARS THERE MAY HAVE BEEN FIRE. POTENTIAL FIRE HAZARD. DEALER WANTS TO CHARGE ME TO DIAGNOSE AND ENGINE IS STILL UNDER WARRANTY. I CALLED FCA CUSTOMER CARE AND THEY SAID THERE IS NOTHING THEY CAN DO ABOUT DEALER CHARGE NEVER THOUGHT IT IS WARRANTY ITEM.*DT THE CONSUMER PROVIDED PHOTOS. *TR

DRIVER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE PARKED. NO ACCIDENT OCCURRED. MATERIAL FAILURE CAUSED THE DEPLOYMENT, THE HEADREST IS NOW BROKEN AND NEEDS TO BE REPLACED.

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH I NOTICED THAT THE HEADREST POSITION WAS MORE INTRUSIVE THAN USUAL. I ATTEMPTED TO PUSH THE HEADREST BACK TO A NORMAL POSITION. IT MOVED AS THOUGH IT WERE SPRING LOADED. SUDDENLY I HEARD A POP AND MY HEAD WAS SHOVED FORWARD. THE HEADREST HAD DEPLOYED. I RECOVERED PIECES OF BROKEN BLACK PLASTIC FROM MY GARMENTS

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LARRY H. MILLER CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114; (505) 633-2050) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE NEARLY STALLED WHILE DRIVING AT RANDOM SPEEDS. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WENT OUT TO DRIVEWAY TO GET IN CAR AND HEADREST ON DRIVERS SEAT WAS SPLIT OPEN, EXPOSING ALL INSIDES AND WILL NOT GO BACK TOGETHER.

YES I AM DRIVING AN THE SERVICE SHIFTER COMES ON. IT HAS COME ON MULTIPLE TIME AND EVEN CHANGED THE GEAR I WAS IN WHILE I WAS DRIVING ON ITS OWN.

WE WERE DRIVING ON THE HIGHWAYS APPROXIMATELY 65 WHEN MY DAUGHTER TURNED TO GET SOMETHING FROM THE BACK SEAT. HER ARM HIT THE HEADRESTS AND IT DEPLOYED. LOOKING AT IT FURTHER SAW THAT IT WAS BROKEN.

MY PASSENGER SIDE ACTIVE HEADREST SYSTEM DEPLOYED WHILE DRIVING WITHOUT ANY ACCIDENT. THE PLASTIC CLIP ASSEMBLY INSIDE IS DESTROYED AND SEEMS LIKE IT WAS NOT PROPERLY BUILT TO RETAIN THE PRESSURE.

THE HEAD REST ON THE DRIVER SIDE SEAT POPPED OUT WHILE I WAS DRIVING AT ABOUT 25 MILES PER HOUR. NO ACCIDENT WAS INVOLVED.

WAS TRAVELING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN THE PASSENGER HEADREST DEPLOYED. THERE WAS NO CONTACT FROM ANOTHER VEHICLE. I DIDNT HIT ANY POT HOLES OR BUMPS THAT MAY HAVE TRIGGERED THIS TO HAPPEN. JUST HAPPENED OUT OF NOWHERE. VERY LOAD WHEN IT HAPPENED

MY 2015 JEEP GRAND CHEROKEE DRIVER SIDE HEADREST CLIPS BROKE ON THEIR OWN

I WAS SITTING IN MY 2015 JEEP GRAND CHEROKEE, PARKED AND NOT MOVING. WHILE SITTING HERE WAITING ON AN APPOINTMENT, I WAS STRETCHING AND MY ELBOW TAPPED THE FRONT OF THE HEAD REST, THE HEAD REST POPPED FORWARD. I HAD THE SAME ISSUE HAPPEN WITH THE PASSENGER HEAD REST A LITTLE OVER A YEAR AGO WHEN IT POPPED WITHOUT ANYONE SITTING IN THE SEAT.

PASSENGER HEADREST BURST OPEN IN VEHICLE UNEXPECTEDLY WHILE VEHICLE WAS IN MOTION.

WHILE DRIVING APPROACHING A STOP MY DRIVER SIDE HEADREST AIR BAG DEPLOYED STRIKING ME IN THE HEAD AND ALMOST CAUSING AN ACCIDENT WITH THE STOPPED VEHICLE INFONT OF ME. UPON RESUMING DRIVING NO AIRBAG INDICATOR LIGHT WAS PRESENT. WHEN I ARRIVED AT MY HOME I NOTICED THE RETAINER DID NOT RELEASE RATHER THE PLASTIC AROUND THE RETAINER PIN FAILED CAUSING DEPLOYMENT. I SEE THIS IS AN ONGOING PROBLEM WITH MANY AND FEAR THE PASSENGERS SIDE WILL FAIL NEXT.

TOOK MY JEEP IN FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT BOTH ENDS OF THE STEERING BOX ARE LEAKING WILL NEED REPAIR AT A COST OF NEARLY $2400.00. IN RESEARCHING THIS PROBLEM I DISCOVERED HUNDREDS OF COMPLAINTS ACROSS THE COUNTRY FOR THIS SAME PROBLEM AS WELL AS A RECALL OF JEEP PRODUCTS IN 2011-2012 FOR THE SAME PROBLEMS THAT RESULTED IN INJURIES TO DRIVERS AND FIRES IN VEHICLES. THIS IS A WELL KNOWN PROBLEM WITH PREVIOUS PRECEDENT FROM PRIOR MODEL YEARS THAT NEEDS TO BE ADDRESSED THROUGH A RECALL PROCESS BEFORE SOME GETS INJURED OR KILLED OR A VEHICLE CATCHES FIRE. THE SERVICE ADVISOR EVEN ADMITTED THAT THEY SEE A LOT OF THESE ISSUES WITH THE JEEP PRODUCT.

UPON ENTERING THE VEHICLE, I FOUND ACTIVE HEAD RESTRAINT (AHR) ON THE PASSENGER SIDE IN A DEPLOYED POSITION. VISUAL INSPECTION SHOWED THAT PLASTIC ENCASING SAFETY PIN HAS CRACKED AND ALLOWED THE PIN TO SEPARATE, WITH METAL HOOKS ON THE OPPOSITE SIDE RETAINING THE PIN. THE VEHICLE WAS PARKED IN A CARPORT OVERNIGHT, AND THE FACT THAT THE HOOKS HAVE NOT RELEASED THE PIN INDICATED THAT THE DEPLOYMENT WAS NOT TRIGGERED BY A COLLISION, AS IT WAS DESIGNED TO DO. I AM UNCERTAIN THAT A BLOW TO THE BACK OF THE HEAD WOULD CAUSE A NECK INJURY AS ALLEGED BY SOME WHO HAVE EXPERIENCED THE SAME PROBLEM WHILE SEATED. HOWEVER, IT WOULD HAVE BEEN A SURPRISE AND A MAJOR DISTRACTION; AND AS SUCH, COULD INDEED CAUSE A TRAFFIC ACCIDENT. I BELIEVE THAT THESE HEADRESTS MUST BE RECALLED AS SOON AS POSSIBLE, AS THE DESIGN IS DEFECTIVE, WITH PLASTIC DEGRADING FURTHER OVER TIME, AND CAUSING MORE OF THESE ACCIDENTAL DEPLOYMENTS TO OCCUR. I ALSO NOTICED, THAT MANY VEHICLE OWNERS HAVE CATEGORIZED THIS AS AN AIRBAG PROBLEM. WHILE THE AHR IS CONSIDERED TO BE A PART OF JEEP GRAND CHEROKEE'S PASSIVE RESTRAINT SYSTEM, THERE ARE NO ACTUAL AIRBAGS INSIDE OR ANY OTHER EXPLOSIVE MATERIAL INSIDE THE AHR, ONLY CHEAP PLASTIC RETAINING A SAFETY PIN UNDER 75 LBS OF TENSION.

MY PASSENGER SIDE ACTIVE HEAD RESTRAINT SUDDENLY DEPLOYED, WITHOUT WARNING, FROM MY HEADREST WHILE DRIVING THE VEHICLE. THE VEHICLE WAS BEING DRIVEN ON A STRAIGHT RESIDENTIAL STREET AT APPROXIMATELY 35 MPH. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF FRONT OR REAR COLLISION AND HAD NOT ENCOUNTERED ANY BROKEN PAVEMENT, BUMPS, OR POTHOLES WHEN THE DEPLOYMENT OCCURRED. NO ONE WAS SITTING IN THE PASSENGER SEAT WHEN THE HEADREST DEPLOYED, BUT THE NOISE AND FORCE OF THE DEPLOYMENT WAS STARTLING. I'M OBVIOUSLY VERY CONCERNED THAT THE DRIVER'S SIDE HEADREST MAY ALSO DEPLOY AT ANY TIME WHILE DRIVING, POSSIBLY CAUSING AN ACCIDENT OR INJURY.

HEADREST DEPLOYED WITHOUT ANY ACCIDENT WHILE VEHICLE IS PARKED.

I GOT A SERVICE ENGINE SOON LIGHT. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS PURGE VALVE ON THE EVAPORATOR SYSTEM. I ENCOUNTER THE SAME PROBLEM ON MY 2014 DODGE DURANGO AT THE SAME MILEAGE. I THINK CHRYSLER HAS A SYSTEMIC PROBLEM WITH THIS PART OF THEIR EMISSION SYSTEM.

A WARNING FLASHED TEMPORARILY ON THE DASHBOARD WHILE I WAS DRIVING ON A NORMAL PAVED ROAD INDICATING A SUSPENSION PROBLEM NEEDS TO BE ADDRESSED. WHEN I PARKED THE VEHICLE, I NOTICED THE AIR RIDE SUSPENSION WAS COMPLETELY INFLATED ON THE VEHICLE WHICH MADE IT APPEAR LIFTED HIGH ABOVE THE TIRES. THIS HAD NEVER HAPPENED BEFORE. NOTHING PRIOR TO THIS POINT MADE ME THINK THERE WAS A PENDING PROBLEM WITH THE SUSPENSION.. I BROUGHT THE VEHICLE TO A LEGITIMATE JEEP DEALERSHIP TRUSTING IN THEIR TRAINED TECHNICIANS. THEY HAD THE VEHICLE FOR 21 DAYS, EACH DAY TELLING ME THEY DID NOT UNDERSTAND WHAT WAS WRONG. THE DEALERSHIP EVEN HAD TO CONSULT WITH CORPORATE ENGINEERS TO ULTIMATELY FIX THE PROBLEM. THE COST TO ME WAS $1525.00

THE PASSENGER ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY AND JOLTED MY WIFE'S HEAD HURTING HER NECK WHICH IS STIFF AND SORE. THE CAR WAS PARKED ON CITY STREET AND MY WIFE JUST STEPPED IN AND SAT DOWN WHEN THE HEAD RESTRAINT DEPLOYED. THE TWO HOOKS INSIDE THE HEAD RESTRAINT APPEAR TO BE DEFECTIVE. ONE HOOK BROKE COMPLETELY OFF, AND THE OTHER IS CRACKED AND BARELY ATTACHED TO THE HEAD RESTRAINT.*DT*JB

SEPTEMBER 14,2020 MONDAY SEPTEMBER 14, 2020 . LEFT WORK AT 8:10 AM. WAS DRIVING HOME ON N CHEROKEE AVE . GOT TO STOP LIGHT O ROSS CLARK CR. TURNED RIGHT AT LIGHT. ACCELERATED . TO SPEED WENT THROUGH LIGHT AT DENTON ROAD . JUST PAST TECHWAY AUTOMOTIVE AND BEFORE LIFE SOUTH COMMUNITY BLOOD BANK. BAM I THOUGHT I HAD BEEN HIT FROM BEHIND , MY HEAD WENT FORWARD. FELT LIKE SOMEONE PUNCHED THE BACK OF MY HEAD REST. IT PUSHED ME TO STEERING WHEEL . THIS WAS IN TRAGIC AT 8:30 IN MORNING. I WAS WITH IN 1 MILE OF DOTHAN JEEP CHRYSLER DODGE. THEY SAID THEY DO NOT HAVE ANY RECALLS ON IT. BUT THEY DID SAY IT WAS AN AIR BAG. COULD NOT TELL ME HOW THIS CAN JUST HAPPEN DRIVING DOWN THE ROAD.

(STATIONARY) WAITING WHILE THE TRANSMISSION WAS IN PARK POSITION, THE PASSENGER HEADREST POP OUT FORWARD AND SEPARATED FROM THE HEADREST TRIM (BACK OF HEADREST ) VEHICLE WAS NOT MOVING AND THERE WAS 'NO' COLLISIONS TO ANY PART OF THE VEHICLE. IT JUST POPPED OUT WITHOUT ANY REASON. IF MY WIFE WAS IN THAT SEAT AT THE TIME OF THIS INCIDENT SHE MIGHT HAD BEEN SERIOUSLY INJURED DUE TO A PREVIOUS BROKEN NECK.

WE JUST GOT IN THE CAR AND MY WIFE SUT THE DOOR AND THE HEAD REST EXPLODED ON THE PASSENGER SIDE

HEADREST DEPLOYED UNEXPECTEDLY

FRONT PASSENGER SEAT HEADREST DEPLOYED WHILE SITTING IN THE SEAT. I WAS NOT HIT AT ANYTIME.

THE PASSENGER SIDE HEADREST DEPLOYED. THE CAR WAS SITTING IN THE DRIVEWAY. NO ONE WAS HURT. IT APPEARS THAT THE PLASTIC PIECES CLAMPED ON TO THE METAL BAR THAT WAS HOLDING THE HEADREST CLOSED BROKE, CAUSING THE HEADREST TO OPEN. I NOTIFIED JEEP CUSTOMER CARE AND THEY TOLD ME SOMEONE WOULD CALL ME CONCERNING MY CASE AND I HAVE NOT RECEIVED THAT CALL AT THIS TIME.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT SHE PARKED ON SIDE OF THE ROAD AND WAS UNABLE TO SHIFT INTO ANY GEARS OTHER THAN NEUTRAL. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

DRIVER'S SIDE AIRBAG LOCATED IN HEADREST DEPLOYED WHEN STARTING VEHICLE. CAR WAS IN PARK AND WAS NOT INVOLVED IN AN ACCIDENT.

VEHICLE WAS STATIONARY, IN PARK, IN A PARKING LOT, AND NO COLLISION OCCURRED. DRIVER, FRONT PASSENGER, AND TWO REAR SEAT PASSENGERS WERE IN THE VEHICLE. FRONT PASSENGER HEADREST DEPLOYED WITHOUT WARNING STRIKING FRONT PASSENGER IN THE BACK OF THE HEAD. VEHICLE MILEAGE APPROXIMATELY 50,000 MILES. THERE ARE NUMEROUS ONLINE ACCOUNTS OF THE ACTIVE HEADREST DEPLOYING WITHOUT A VEHICLE COLLISION DUE TO LESS THAN ADEQUATE RELIABILITY OF PARTS WITHIN THE ACTIVE HEADREST ASSEMBLY. I AM REQUESTING REPLACEMENT THROUGH LOCAL DEALERSHIP; INITIAL FEEDBACK IS THE PART IS NOT COVERED AND I HAVE TO PAY TO REPLACE IT. EVEN WITH A REPLACEMENT-IN-KIND ACTIVE HEADREST, THE EXPECTED RELIABILITY IS SUSPECT. THE OEM DESIGN SHOULD BE REVISITED TO ENSURE SAFE AND RELIABLE OPERATIONS.

HEADREST POP OFF ON ITS OWN ON DRIVER AND PASSENGER SEAT

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS SHUTOFF AND RESTARTED AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO THE EMPIRE CHRYSLER JEEP DODGE RAM OF WEST ISLIP LOCATED AT 555 SUNRISE HWY, WEST ISLIP, NY 11795, WHERE A DIAGNOSTIC TEST, AND A ROAD TEST WERE PERFORMED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT SHE FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

DRIVING HOME FROM WORK ENGINE LOST POWER SMOKED A LITTLE THEN BURST INTO FLAMES ON A CITY STREET 3:45PM.*DT*DT*JB*JB

WHILE IN MOTION IN HIGHWAY SPEEDS MY JEEP GRAND CHEROKEE 2015 BEGAN TO STALL AND SUDDENLY TURNED OFF . THE TRUCK WOULD NOT ACCLERATE ONCE I TURNED IT ON AND I COULDN'T CHANGE GEARS. AS THIS OCCURED I BEGAN TO LOSE CONTROL AND NEARLY CRASHED INTO TRAFFIC. THIS IS NOT THE FIRST INCIDENT AS THIS HAS OCCURED SEVERAAL TIMES EACH RESULTING IN NEAR FATAL COLLISIONS. I HAVE REACHED OUT SEVERAL TIME TO THE JEEP DEALERS WHO HAVE ALREADY FIXED THE SO CALLED PROBLEM 3 TIMES AND KEEP TELLING ME THERE IS NOTHING WRONG WITH THE TRUCK.

THE PASSENGER HEADREST DEPLOYED ON ITS OWN WHILE THE CAR WAS IN MOTION AS I APPROACH THE STOP LIGHT. LUCKILY MY SON DID NOT SUFFER ANY INJURIES. IF IT HAD BEEN IN THE DRIVER'S SEAT, IT WOULD OF CAUSED A MAJOR ACCIDENT.

2015 JEEP GRAND CHEROKEE SRT CARBON FIBER TRIM IS WARPING ON THE FRONT DASH

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE IDLE IN THE DRIVEWAY, THE VEHICLE SUDDENLY BEGAN TO DRIFT BACKWARDS. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANTIOCH CHRYSLER DODGE JEEP RAM ADDRESS: 105 IL-173, ANTIOCH, IL 60002 PHONE: (847) 395-0200) WHO DIAGNOSED THAT THE VEHICLE'S SHIFTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE SHIFTER WAS REPLACED UNDER A RECALL COVERED BY A TWO YEAR WARRANTY IN THE PAST. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

RECALL# W58 THERE IS CURRENTLY NO FIX FOR THIS. OUR CAR STOPPED, WILL NOT START AND HAD TO BE TOWED TO THE DEALER WHICH IS WHERE WE FOUND OUT ABOUT THE RECALL. EVEN IF THERE'S NO FIX, SHOULDN'T WE THE CONSUMER BEEN NOTIFIED OF A RECALL THAT POSES A POTENTIAL SAFETY ISSUE? I HAVE NO VEHICLE, WITH NO FIX AND THE CHRYSLER REFUSES TO PROVIDE A LOANER VEHICLE. OUR CONTACTS WITH CHRYSLER HAVE YIELDED NOTHING BUT A PROMISE FOR A CASE MANAGER TO CALL. NOTHING. NO VEHICLE, NO FIX, NO LOANER.

THIS VEHICLE IS UNDRIVEABLE AND IS CURRENTLY AT THE DEALERSHIP. THEY'VE INFORMED US THAT THE PROBLEM IS RELATED TO A RECALL W58, HOWEVER THERE IS CURRENTLY NO FIX AVAILABLE. HOW DO WE PROCEED WHEN THE JEEP/CHRYSLER IS UNWILLING OR UNABLE TO CORRECT THE PROBLEM?

THE ACTIVE HEADREST DEPLOYED WHILE THE CAR WAS STATIONARY AND NOT INVOLVED IN A COLLISION. THE PLASTIC PART HOLDING THE ACTIVE HEADREST IN ITS NORMAL POSITION FAILED, RESULTING IN A PREMATURE UNPROVOKED DEPLOYMENT. IF I HAD BEEN IN THE DRIVER'S SEAT AT THE TIME I WOULD HAVE BEN HIT IN THE BACK OF THE HEAD. THE IMPACT OF THE HEADREST ON THE BACK OF MY HEAD COULD LEAD TO MOMENTARY LOSS OF VEHICLE CONTROL AND AN ACCIDENT.

THE HEADREST ON MY JEEP POPPED FORWARD SUDDENLY AND UNEXPECTEDLY WHILE PARKED. THIS APPEARS TO HAVE BEEN CAUSED BY A FAILURE OF THE PLASTIC PARTS OF THE WHIPLASH MITIGATION SYSTEM BUILT INTO THE SEAT. WHILE THE SEAT WAS UNOCCUPIED AT THE TIME I FEEL THIS WOULD HAVE CAUSED INJURY HAD SOMEONE BEEN IN THE SEAT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START, AND THE START BUTTON HAD TO BE PUSHED SEVERAL TIMES. ADDITIONALLY, THE VEHICLE WOULD STALL WHILE DRIVING AND BACKFIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITTEN BROTHERS CHRYSLER LOCATED AT 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

I WAS SLOWING DOWN FOR A STOP SIGN, WHEN I HEARD A POP AND THEN FELT MY DRIVER SIDE HEADREST HIT ME IN THE HEAD. AFTER I STOPPED I SAW THAT IT HAD BEEN DEPLOYED WITH THE CLIPS BEING BROKEN.

MY CARS DRIVER SIDE HEADREST DEPLOYED WHEN I STARTED THE CAR IN MY DRIVEWAY IN PARK.

WE HAD JUST LEFT HOME ON A FAMILY TRIP, TRAVELING AT HIGHWAY SPEEDS. THE PASSENGER HEADREST VIOLENTLY SPRANG OPEN, STRIKING MYSELF IN THE HEAD. WE WERE A LIE TO GET THE VEHICLE STOPED, LOOKED THE WHOLE VEHICLE OVER TO MAKE SURE NOTHING COULD HAVE CAUSE THE HEADREST TO RELEASE LIKE THAT. THE HEADREST PLASTIC THAT LOCKS INTO THE SAFETY RELEASE HAD BROKEN DUE TO DETERIORATION OF THE PLASTIC. LUCKILY IT WASN'T THE DRIVER SIDE BECAUSE IT POSSIBLY COULD HAVE CAUSED A WREAK/LOSS OF LIFE. STILL WAITING ON MANUFACTURE TO RESOLVE THE ISSUE.

UPON ENTERING THE CITY STREET A LOUD BANG WAS HEARD FROM THE HOOD OF THE VEHICLE AND CAR STOPPED IN THE MIDDLE OF THE ROAD. POWER WAS IN THE VEHICLE BUT ABILITY TO SHIFT IN GEAR WAS GONE. AFTER TURNING OFF AND BACK ON I WAS ABLE TO PUT THE JEEP IN DRIVE IN ORDER TO CLEAR THE ROAD AS TO AVOID A TRAFFIC BUILD UP. IT SEEMS THE TRANSMISSION IS GONE BECAUSE THE VEHICLE WILL NOT CHANGE INTO GEAR NOR REVERSE. A WRECKER COMPANY WAS CONTACTED TO BRING JEEP TO DEALER.

MY 6.4 HEMI HAD A LIFTER FAILURE. IT HAS BEEN VERY WELL MAINTAIN OIL CHANGES EVERY 3/5700 MILES. 1000 MILES AGO HAD THE OIL CHANGE. AS IT GOT WARMER THE ENGINE HAD A 'TICK' NOISE. TOOK IT INTO THE DEALERSHIP TO FIND OUT A VERY COMMON LIFTER ISSUE HAS HAPPEN. I AM SHY 3 MONTHS POST WARRANTY. TEAM SRT CLAIMED IT CAN BE NORMAL MAINTENANCE FOR THE LIFTERS TO FAIL AND WIPE OUT THE CAM. THEY WILL NOT COVER IT. GOOGLE SEARCH HEMI LIFTER ISSUE. YOU'LL SEE TONS OF CASES.

LEATHER INSTRUMENT PANEL (IP) COVER DELAMINATING- MY WHOLE LEATHER DASHBOARD IS BUBBLING UP AND COMING OFF. JEEP SAID THEY WONT DO ANYTHING ABOUT IT BECAUSE THE X81 RECALL WAS ONLY FOR CARS 2011-2014. MY CAR IS 2015 SUMMIT WITH THE SAME EXACT PROBLEM.

ACTIVE HEADREST DEPLOYED SPONTANEOUSLY

WHILE DRIVING MY VEHICLE ON AN ACTIVE CITY STREET ROADWAY, THE PASSENGER SIDE HEADREST ON THE FRONT SEAT DEPLOYED. MY HUSBAND WAS IN THE SEAT AT THE TIME AND CAUSED HIM TO JOLT FORWARD CAUSING A SLIGHT NECK PAIN. THE UNEXPECTED POP OF THE HEADREST DEPLOYING CAUSED ME, THE DRIVER, TO SWERVE DURING RUSH HOUR TRAFFIC.

AFTER A STOP AT A STOP SIGN OR RED LIGHT, WHEN TURNING INTO TRAFFIC (RIGHT OR LEFT), I BEGIN TO LOSE ALL ACCELERATION AND MY CAR GOES DEAD! I HAVE TO TRY VERY HARD TO STEER MY CAR OFF ROAD IF I CAN AND THEN PUT THE CAR IN PARK AND START MY CAR UP ALL OVER AGAIN! SCARES ME!!! ALMOST BEEN HIT!! THIS HAS HAPPENED TO ME ABOUT 6 TIMES SINCE I PURCHASED MY CAR IN OCTOBER OF 2014! LAST TIME WAS A FEW WEEKS AGO! THIS IS A SAFETY ISSUE!!! I HAVE TAKEN MY CAR IN TO BE INSPECTED BUT THEY CAN'T FIND WHAT CAUSES THE PROBLEM! I NEVER KNOW WHEN THIS MAY HAPPEN AGAIN!! I WON'T DRIVE ON EXPRESSWAYS BECAUSE OF THIS PROBLEM! I DID SOME RESEARCH AND FOUND THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR JEEPS!! THIS NEEDS TO BE ADDRESSED! PLEASE LOOK INTO THIS BEFORE SOMEONE DIES BECAUSE IF IT.

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER HEADREST DEPLOYED. RETAINING CLIPS ARE BROKEN AND THE ENTIRE HEADREST REQUIRES REPLACEMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND THERE WAS NO JARRING MOTION OF ANY KIND WHEN THE DEPLOYMENT OCCURRED.

WHILE I WAS DRIVING AT A RATE OF 25 MPH ON A RESIDENTIAL ROAD MY DRIVER SIDE AHR BRACKET HAD BROKEN AND DEPLOYED THE HEADREST SAFETY SYSTEM IN TO THE REAR OF MY HEAD CAUSING ME TO MOMENTARILY SWERVE INTO THE INCOMING TRAFFIC LANE. THANKFULLY THERE WERE NO VEHICLES. IT WAS A VERY DISTURBING INCIDENT AND I AM EXPERIENCING MINOR NECK PAIN AND THE VEHICLE IS UNABLE TO BE DRIVEN IN THIS POSITION.

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND WILL NOT GO BACK INTO POSITION AND HOLD.

DRIVERS HEADREST DEPLOYED (POPPED) WHILE STATIONARY IN A PARKING LOT. NO OTHER VEHICLES INVOLVED, THE CAR WAS NOT STRUCK. DEALER STATES NOT UNDER WARRANTY

THE HEADREST OF THE FRONT PASSENGER UNEXPECTEDLY BURST OPEN WITHOUT ANY CRASH WHILE DRIVING.*DT PASSENGER DID NOT RECEIVE ANY INJURIES. HEADREST HAS NOT BEEN REPLACED.*JB

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (401) 438-0400, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE HEAD REST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

THE ACTIVE HEADREST DEPLOYED WITH WHILE DRIVING NORMALLY ON A PAVED COUNTY ROAD. THERE WAS NOTHING OUT OF THE ORDINARY THAT WOULD HAVE CAUSED IT TO DEPLOY. LUCKILY MY WIFE WASN'T HURT.

THE DRIVER'S SIDE HEAD REST EXPLODED OPEN WHILE I WAS DRIVING ON THE STREET AFTER MAKING A RIGHT TURN. GAVE ME SEVERE NECK PAIN. I FIRST THOUGHT SOMEONE REAR ENDED ME CAUSE THE NOISE WAS SO LOUD. SO I PULLED INTO A PARKING LOT AND FOUND NO ONE HIT ME LOOKS LIKE THE HEADREST MALFUNCTIONED AND EXPLODED OPEN.

ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT A CRASH OR REAR IMPACT. IT DEPLOYED WHILE DRIVING 65MPH ON THE HIGHWAY.

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING AN "APPROVED EMISSIONS MODIFICATION DISCLOSURE 3.0L DIESEL" THE LOCAL DEALER WAS UNAWARE AND STATED IT WAS THE PREVIOUS RECALL. I CALLED "FCA" (JEEP) AND WAS INFORMED THAT THIS WAS THE PRECURSER TO ANOTHER RECALL. THE ONLY IDENTIFYING NUMBERS I HAVE ARE "FC106038" AND "****AUTO**ALL FOR AADC 030 7/1/2" MARKED ON THE NOTICE. THIS IS A SERIOUS PROBLEM THAT NEEDS A FIX OF SOME SORT. THE CURE FOR THE ORIGINAL RECALL SEEMS TO BE WORSE THAN THE ORIGINAL PROBLEM. THE ORIGINAL RECALL REPAIR WAS PERFORMED 9/17/19.

THE PASSENGER SIDE HEADREST POPPED FORWARD ABOUT 4 IN WHILE MY CAR WAS PARKED IN FRONT OF MY APARTMENT. THE PLASTIC PIECES HOLDING THE STEEL PIN ARE BROKEN, SO IT IS UNREPAIRABLE WITHOUT REPLACING THE ENTIRE HEADREST. I'M VERY THANKFUL THIS DID NOT OCCUR WHILE I WAS DRIVING, BUT CONCERNS ME THAT IT COULD HAPPEN ON THE DRIVER'S SIDE WHILE I AM DRIVING.

WHILE PARKED THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED. COULD HAVE SERIOUSLY HURT SOMEONE. THE PLASTIC TABS THAT HOLD THE RELEASE PIN BROKE. IT WAS NOT DEPLOYED BECAUSE OF AN ACCIDENT THAT WOULD RELEASE THE PIN.

WHILE DRIVING IN A STRAIGHT LINE AT ABOUT 35 MPH THROUGH A CITY PARK, THE DRIVER HEAD REST BLEW OPEN AND HIT ME IN THE BACK OF THE HEAD. THERE WAS NO ACCIDENT OF ANY KIND OR POTENTIAL REASON FOR IT TO BLOW OPEN. IT WAS A LOUD POPPING SOUND AND STRONG BLOW TO THE BACK OF MY HEAD. I STOPPED TO ACCESS THE SITUATION AND SAW THAT THE DRIVER HEAD REST HAD POPPED OPEN. I CALLED FIAT CHRYSLER THE NEXT DAY TO FILE A CLAIM. THEY ARE IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT THEIR COST. I AM STILL EXPERIENCING WIP LASH PAIN 3+ WEEKS LATER AND PLAN OF SEEING A DOCTOR ASAP.

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

WHILE MY 2015 JEEP GRAND CHEROKEE WAS PARKED IN MY DRIVEWAY OVERNIGHT, THE DRIVER'S SEAT HEADREST DEPLOYED. THERE WAS NO INCIDENT DURING THE NIGHT THAT WOULD'VE CAUSED THE HEADREST TO DEPLOY, IT SIMPLY DEPLOYED FOR NO REASON. THIS SEEMS LIKE A SAFETY CONCERN TO ME, SINCE IT COULD HAVE HAPPENED WHILE SOMEONE WAS IN THE DRIVER'S SEAT.

AS I WAS DRIVING THE HEAD REST EXPLODED HIT THE BACK OF MY HEAD AND NECK. CAR WAS NOT BREAKING OR DRIVING OVER ANY BUMPS AT THAT TIME

MY 2015 JEEP GRAND CHEROKEE SRT DRIVER SIDE AHR HEADREST DEPLOYED ON ITS OWN WHILE THE VEHICLE WAS PARKED. THERE WAS NO COLLISION AT ALL AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT MADE A VERY LOUD POP SOUND AND YOU COULD HEAR THE PLASTIC PARTS IN SIDE THE HEADREST BREAK. YOU CAN NOT ENGAGE THE HEADREST BACK INTO ITS NORMAL LOCKED POSITION SO THAT IT IS NOT DEPLOYED OUT. I WENT TO MY DEALERSHIP AND THEY TOLD ME TO CONTACT FIAT @800-247-9753. I CALLED THEM AND EXPLAINED MY SAFETY ISSUE WITH THIS HEADREST AND TOLD THEM I WANTED THEM TO COVER THIS UNDER WARRANTY. THE PERSON I SPOKE WITH GAVE ME A CASE NUMBER AND SAID A SERVICE SPECIALIST WOULD HAVE TO CONTACT ME BACK IN 24-48 HOURS TO DISCUSS THEM COVERING THE SAFETY ISSUE.

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

TRANSMISSION DOES NOT SHIFT PROPERLY FROM 2ND TO 3RD. WHILE IN MOTION IT WILL REV UP AND THEN SOMETIMES DECIDE TO SHIFT PROPERLY. IT HAS SHIFTED INTO NEUTRAL WHILE DRIVING AND JERKED. I HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND ONE STATES BECAUSE THERE ARE NO ERROR MESSAGES AND SUPPOSEDLY IT DOESN'T DO IT FOR THEM THERE IS NOTHING THEY CAN DO. THE OTHER DEALERSHIP STATED THAT'S HOW THE TRANSMISSION IS SUPPOSED TO WORK. I HAVE ALSO BEEN TOLD THE VEHICLE NEEDS TO WARM UP FIRST. EXCUSE ME? THEY TELL ME IT'S A NON SERVICEABLE VEHICLE UNLESS THERE ARE ANY ERROR CODES. ONE DEALERSHIP STATED THEY CLEARED THEY COMPUTER AND UPDATED THE PROGRAMMING. THIS HAS HAPPENED SEVERAL TIMES. MOST RECENT ISSUE, JULY 9TH, STARTED TO DRIVE AND VEHICLE SELF SHIFTED BACK INTO NEUTRAL. VEHICLE IS BECOMING MORE UNRELIABLE EACH DAY.

PASSENGER HEADREST DEPLOYED

UNDER NORMAL DRIVING CONDITIONS ON CITY STREETS WITH NO COLLISION THE FRONT PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED. AFTER LOOKING AT IT THE PLASTIC CLIP THAT HOLDS IT TOGETHER HAD BROKEN, ALLOWING IT TO DEPLOY. THE HEADREST HAS NEVER BEEN DEPLOYED BEFORE OR RESET.

TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VEHICLE DOES SHUT OFF THEN IT WILL NOT RESTART , WHILE DRIVING AT ANY TIME. VEHICLE ACTS AS IF POSSESED.!!!!!!!!! THIS VEHICLE IS NOT SAFE. EVERYONE KNOWS THIS INCLUDING FCA.

TWO PEOPLE WERE IN THE VEHICLE, THE DRIVER AND A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS RUNNING BUT IN PARK AT A DRIVE THROUGH WINDOW AT ARBY'S. WHILE TAKING FOOD FROM THE EMPLOYEE THE PASSENGER HEADREST EXPLODED PUSHING THE 85 YEAR OLD PASSENGERS HEAD FORWARD. IT SOUNDED LIKE A GUN SHOT AND THE FORCE MADE THE CAR WIGGLE. AFTER THE INITIAL SHOCK AND SURPRISE IT WAS DISCOVERED THE HEADREST EXPLODED FOR NO REASON, JUST ON ITS OWN.

I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LOCKED JEEP WAS STOLEN FROM A MALL PARKING LOT BY A CROOK/S WHO USED A LAPTOP TO UNLOCK AND START MY VEHICLE. I AM NOT ONLY HURT AND UPSET BUT I AM FERIOUS AND UTTERLY CONFUSED ON HOW A WELL DEVELOPED PUSH START VEHICLE WITH SUPPOSEDLY HIGH RANKING VEHICLE WAS STOLEN BY A LAPTOP. THIS VEHICLE WAS VALUED AT $18,000 AND A INDIVIDUAL WAS ABLE TO STEAL MY VEHICLE WITHOUT A KEY. I HAVE BOTH OF MY KEYS TO MY VEHICLE BUT I HAVE NO VEHICLE. I JUST DON'T UNDERSTAND HOW CAN JEEP CREATE A VEHICLE AND SELL IT FOR $40,000 BUT THE VEHICLE IS NOT PROPERLY SECURED OR PROTECTED FROM CYBER AUTO THIEVES. I DIDNT GET A CHANCE TO ENJOY MY NEW VEHICLE BECAUSE IT WAS STOLEN 15 DAYS LATER AFTER I PURCHASED IT FROM A DEALERSHIP BY A CYBER AUTO THIEF. I AM GLAD THAT I HAVE INSURANCE BUT MY TRUST IN JEEP VEHICLES HAVE BEEN RUINED FROM THIS EXPERIENCE AND I CAN NOT RECOMMEND A VEHICLE LIKE THIS TO ANYONE WHOSE INTERESTED IN JEEP VEHICLES BECAUSE OBVIOUSLY IT'S NOT WORTH IT. I JUST WANT TO KNOW HOW CAN JEEP PREVENT THIS FROM HAPPENING OR IF THEY EVEN KNOW THAT THEIR VEHICLES CAN BE HACKED BY A LAPTOP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT STATED THAT THE FUEL ECONOMY WAS GREATLY REDUCED AFTER THE REPAIR WAS PERFORMED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO MOVE FROM A STOPPED POSITION. ADDITIONALLY, THE THROTTLE VALVE CONTROL, REGENERATION, AND EXHAUST FILTER FULL MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE EXHAUST FILTER WAS REPLACED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

IN PREVIOUS MODEL YEARS THIS HAS BEEN A PROBLEM OF A LONG START. IT HAPPENS JUST ABOUT EVERY DAY THE VEHICLE IS SITTING OVER NIGHT, WAKE UP IN THE MORNING TO GO TO WORK AND IT TAKE A BIT LONGER THAN IT SHOULD TO START UP.

PASSENGER HEADREST DEPLOYED ON ITS OWN AND NOW IT IS UNABLE TO BE RESET, THANKFULLY IT HAPPENED WHILE SITTING IN THE DRIVEWAY NOT DRIVING DOWN THE HIGHWAY. *TR

I PURCHASED MY GRAND CHEROKEE WITH 30K MILES. BEFORE I EVEN MADE MY FIRST PAYMENT, THE TRANSMISSION WAS REPLACED THROUGH MANUFACTURERS WARRANTY. DAYS AFTER DRIVING IT OFF THE LOT, IT WOULD SLAM DOWN THROUGH GEARS DURING DECELERATION AND JUMP/JERK WHEN SHIFTING UP. A LOUD METAL THUD ACCOMPANIED THESE JOLTS BETWEEN GEARS EVERY TIME. FAST FORWARD TO TODAY, AND 25K MILES LATER (JEEP HAS 55K TOTAL) AND THIS PROBLEM APPEARS TO BE RETURNING. RANDOM JOLTS AND JERKY SHIFTS DURING ACCELERATION AND DECELERATION, SPECIFICALLY WHEN GOING UP OR DOWN A SLOPE OR WHEN GETTING BACK ON THE GAS TO ACCELERATE WHEN DRIVING. THE DECELERATION AND DOWNSHIFT BETWEEN GEARS IS SO JARRING SOMETIMES WHEN SLOWING DOWN THAT MYSELF AND PASSENGERS WILL HAVE OUR HEADS BANG FORWARD AND SEATBELT CATCH THE WEIGHT OF OUR BODIES. THE THUD NOISE IS COMING BACK RANDOMLY AS WELL WHEN THIS HAPPENS. WITH ONLY 5K MILES LEFT ON MANUFACTURER POWER TRAIN WARRANTY, I'M NERVOUS THAT HAVING IT'S 3RD TRANSMISSION IN LESS THAN 60K MILES IS GOING TO BE A FUTURE PROBLEM AGAIN NOT COVERED BY WARRANTY. I FEEL VERY UNSAFE WHEN DRIVING WHAT WAS SUPPOSED TO BE MY DREAM VEHICLE AND THE LARGEST LOAN IN MY LIFE OTHER THAN PURCHASE OF HOUSE. SINCE THE DAY I LEFT THE LOT IT HAS FELT UNCOMFORTABLE DRIVING AND CAUSES ME ANXIETY BECAUSE OF THE WAY IT SHIFTS AND MAKES NOISES. THE HARD JERKS AND SLAMMING DOWNSHIFTS HAVE ALMOST CAUSED MULTIPLE ACCIDENTS AND I HONESTLY HATE HAVING TO DRIVE THIS VEHICLE. (I HAVE ONLY OWNED IT FOR 16 MONTHS.) THE DATE I SELECTED WAS WHEN I PURCHASED VEHICLE, PROBLEM HAS BEEN ONGOING SINCE THEN. *TR

TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR

AT A REGULAR OIL CHANGE SERVICE, IT WAS DISCOVERED THAT THERE WAS AN ENGINE OIL COOLER LEAK FOR A 2015 JEEP GRAND CHEROKEE WITH LESS THAN 58000 MILES ON IT. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. *TR

DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR

WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR

THE CAR WAS TURNED OFF, PARKED IN MY DRIVE WAY. MY SISTER AND I WERE TALKING (I WAS OUTSIDE OF THE CAR- SHE WAS SITTING IN THE PASSENGER SEAT) WITH THE CAR DOOR OPEN. ALL OF A SUDDEN THE HEADREST FLEW OUT AND HIT HER IN THE HEAD.*DT*JB*TR

WHILE IN MOTION, DURING A ROUTINE SMOOTH DRIVE THE DRIVER SIDE VEHICLE HEADREST SUDDENLY DEPLOYED. THERE WAS NO ACCIDENT OR IMPACT. UPON INSPECTION THE PLASTIC INSIDE HAS FATIGUED. THE VEHICLE HAS 33,000 MILES ON IT. IT CREATED A SAFETY ISSUE WHILE DRIVING AND REMAINS A SAFETY ISSUE UNTIL THE HEADREST CAN BE REPLACED. *TR

THE HEAD REST POPPED OUT WITHOUT ANY COLLISION. IT JUST HAPPENED UNEXPECTEDLY. AND IS NOT BROKE. *TR

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADREST. *TR

WHILE STOPPED AT A STOP LIGHT, MY HEAD REST DEPLOYED. I WAS STOPPED AND ON A CITY/TOWN ROAD. THE TEMPERATURE WAS ABOUT 85 DEGREES AND HUMID THAT DAY SO I'M NOT SURE IF THAT HAD ANYTHING TO DO WITH IT BUT IT HAPPENED OUT OF NOWHERE!

THE ACTIVE HEADREST ON THE PASSENGER SEAT SPONTANEOUSLY DEPLOYED WHILE I WAS DRIVING TO WORK. THERE WAS NO REAR END COLLISION TO CAUSE THE DEPLOYMENT. I WAS THE ONLY OCCUPANT IN THE CAR WHEN IT HAPPENED. IT STARTLED ME SO MUCH THAT I ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I WAS DRIVING ABOUT 35 MPH ON A CITY STREET ABOUT 8:00 AM. *TR

THE PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WAS NO ACCIDENT OR BRAKING AT THE TIME OF SPONTANEOUS DEPLOYMENT. *TR

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR AND TEAR. NO OFF ROAD USE. IT'S NOT ISOLATED. *TR

WHILE THE JEEP WAS STATIONARY, IN PARK AND WITH NO OTHER STIMULUS (NO CONTACT ON THE CAR OR THE HEADREST ITSELF), THE PASSENGER SIDE HEADREST SNAPPED FORWARD. I PERFORMED A VISUAL INSPECTION AND SAW THAT THE DEVICE HAD NOT ACTIVATED, INSTEAD THE PLASTIC STRUT THAT HELD THE METAL RETAINING BEAM HAD BROKEN, ALLOWING THE HEADREST TO SNAP FORWARD WITHOUT BEING ACTIVATED. THE PASSENGER SEAT WAS OCCUPIED WHEN THIS OCCURRED, BUT LUCKILY THE PASSENGER DID NOT HAVE HER HEAD RESTING AGAINST THE HEADREST. I CONSIDER THIS TO BE A GRAVE SAFETY ISSUE, AKIN TO AN AIRBAG DEPLOYING WITH NO WARNING AND WITH NO STIMULUS. IF THE PASSENGER HAD HER HEAD AGAINST THE HEADREST, I BELIEVE THE HEADREST COULD HAVE HURT HER. *TR

WHILE DRIVING HOME FROM WORK 06/03/20 MY PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OFF/EXPLODED ALMOST WRECKED BECAUSE IT SOUNDED LIKE A GUN SHOT OR SOMETHING HIT MY VEHICLE. *TR

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE OWNERS DRIVEWAY. NO ONE WAS IN THE VEHICLE AT THE TIME. *TR

THE SAFETY FEATURE THAT CAUSES THE HEAD REST TO SEPARATE AND SHOVE THE HEAD FORWARD IN THE EVENT OF A COLLISION WENT OFF WITHOUT WARNING WHILE I WAS DRIVING. IT NEARLY CAUSED AN ACCIDENT RATHER THAN DEPLOYING BECAUSE OF ONE. I'M LUCKY I WASN'T KNOCKED UNCONSCIOUS WHILE DRIVING. THE PLASTIC MECHANISM THAT HOLDS THE LITTLE METAL BAR IS BUSTED NOW, SO I CAN'T POP IT BACK TOGETHER TO DRIVE NORMALLY. *TR

TO START, 2 YEARS AGO THE PASSENGER HEAD RESTRAINT DEPLOYED WITHOUT ME BEING IN AN ACCIDENT. TONIGHT (FRIDAY, MAY 29TH, 2020), WHILE DRIVING ON A CITY STREET AND WITHOUT BEING IN AN ACCIDENT OR HAVING ANY DAMAGE TO MY VEHICLE THE DRIVER SIDE HEAD RESTRAINT DEPLOYED. THIS IS VERY DANGEROUS AND NEEDS TO BE TAKEN CARE OF. FROM ALL OF THE INCIDENT REPORTS THAT HAVE BEEN COMING IN ABOUT THIS MANUFACTURING DEFECT OVER THE LAST FEW YEARS THIS SHOULD HAVE BEEN TAKEN CARE OF AND MADE AS A RECALL. I'M HIGHLY DISAPPOINTED IN THE WAY THINGS ARE BEING HANDLED AND HOW LIGHTLY THEY ARE BEING TAKEN. LUCKILY I WAS NOT HARMED. *TR

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED TO WIRING HARNESS AND SHIFTER. *TR

THE JEEP GRAND CHEROKEE RAN OFF. *TR

I HAVE BEEN AWARE THAT MY MODEL OF JEEP HAS A HISTORY OF PROBLEMS AND LEGAL SUITS CONCERNING THE GEAR SHIFT. MY JEEP IS AN AUTOMATIC TRANSMISSION AS DECODED BY THE VIN. THE SHIFT SELECTOR HAS ALL OF A SUDDEN BEEN SAYING SERVICE SHIFTER. AND AS THE DAYS HAVE GONE BY THE PROBLEM IS GETTING WORSE. NOW IF I PUT THE VEHICLE IN PARK IT INDICATES THAT IT IS IN PARK ON THE DASH, WHEN I LET GO OF THE BRAKE WITHOUT TOUCHING ANYTHING IT THEN GOES INTO NEUTRAL ON ITS OWN. THIS HAS CAUSED MULTIPLE TIMES NOW WHERE I HAVE STEPPED OUT OF THE CAR OR TURNED IT ALL THE WAY OFF WHILE IT INDICATED IT WAS IN PARK BUT IN FACT IT HAD SWITCHED ITSELF TO NEUTRAL CAUSING THE CAR TO ROLL. LUCKILY IT HAS NOT CAUSE ANY HARM TO PERSONS OR PROPERTY. THIS IS A SERIOUS CONCERN/DEFECT IN THE WAY IT IS OPERATING AND IT IS PUTTING THE PUBLIC SAFETY IN JEOPARDY. I HAVE SEARCH AND IT SAYS THERE ARE NO ACTIVE RECALLS FOR THIS PROBLEM OR IN FACT ANY FOR MY CAR. I FEEL THAT THIS IS A SERIOUS ELECTRONIC MALFUNCTION AND SHOULD NOT BE A RESPONSIBILITY OF MINE TO FIX. IN THE DAYS OF MANUAL (LEVER ACTION) GEAR SHIFTERS THIS WOULD NOT BE POSSIBLE. THIS SEEMS TO BE AN ELECTRONIC ISSUE AS THE COMPUTER IS SOMEHOW CHANGING THE GEAR FROM PARK TO NEUTRAL ON ITS OWN. IN A CONVENTIONAL GEAR SELECTOR YOU WOULD HAVE TO PHYSICALLY GO THROUGH REVERSE TO GET TO NEUTRAL FROM PARK. WITH ELECTRONICS THESE DAYS THERE IS NO HUMAN ERROR OF ACCIDENTALLY MOVING DOWN TO NEUTRAL. IT IS DOING THIS ALL ON ITS OWN AND IF YOU ARE NOT CAREFUL OR PAYING ATTENTION IT COULD CAUSE THE CAR TO ROLL DOWN A HEEL OUT OF CONTROL WITH NOBODY INSIDE TO STOP IT. OR EVEN WORSE WHILE MY 8 MONTH OLD DAUGHTER IS INSIDE AND I GET OUT OF THE CAR TO GO TO THE BACK TO GET HER AND IT START ROLLING.... PLEASE ASSIST AND LOOK INTO THIS VERY IMPORTANT AND CONCERNING ISSUE. HAS BEEN OCCURRING OVER THE PAST MONTH RANDOMLY. *TR

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

I PURCHASED A 2015 JEEP GRAND CHEROKEE-VIN#[XXX], FROM FELDMAN CHEVROLET OF NEW HUDSON ON 05-25-2019. WHEN I REGISTERED THE VEHICLE ON JEEP.COM, I WAS NOTIFIED THAT TWO CRITICAL SAFETY RECALLS WERE AWAITING ATTENTION FROM 2017. THE BRIGHTON JEEP DEALER NOT ONLY CONFIRMED THIS BUT QUESTIONED HOW FELDMAN CHEVROLET SOLD THE VEHICLE WITHOUT ADDRESSING THOSE SAFETY RECALLS AND THAT IT WAS ILLEGAL TO DO SO. AS OF 06-20-2019 BOTH ISSUES HAVE BEEN ADDRESSED WITH BRIGHTON JEEP/CHRYSLER. I PERHAPS FEAR NOT REALLY FOR MYSELF, BUT OTHERS WHO PURCHASED WHAT THEY BELIEVED TO BE A SAFE VEHICLE FROM FELDMAN CHEVROLET AND THEIR LIFE(S) MAY BE IN DANGER FROM NOT PERFORMING A THROUGH SAFETY INSPECTION. I HAVE SINCE LOST ALL RESPECT FOR THAT DEALER. I WAS ADVISED TO SEEK LEGAL CONSULTATION/ADVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR

I WAS DRIVING ON THE HIGHWAY WHEN MY HEADREST AIRBAG DEPLOYED FOR NO REASON. IT SMACKED ME IN THE BACK OF THE HEAD. THERE WAS NO IMPACT FROM MY VEHICLE HITTING ANYTHING & NO SUDDEN BRAKING. IT POPPED AND SMACKED ME IN THE BACK OF MY HEAD. I WAS ON MY CELL PHONE AT THE TIME BUT IT WAS SITTING IN MY CUP HOLDER & I WAS USING MY AIRPODS. *TR*DT CONSUMER STATED HE HAS A STIFF NECK AND MAYBE A CONCUSSION BUT DID NOT SEE A DOCTOR. VEHICLE HAS BEEN REPAIRED.*JB

HEADREST JUST POPPED OUT ON DRIVERS SIDE. 2015 JEEP GRAND CHEROKEE. *TR

HEADREST SAFETY (AHR) DEPLOYED WHILE I WAS DRIVING ON A CITY STREET AND HIT MY PASSENGER'S HEAD WITH VIOLENCE. I ALMOST CAUSED A SERIOUS ACCIDENT BECAUSE THE NOISE OF THE HEADREST DEPLOYMENT WAS LOUD AND I THOUGHT THAT SOMEONE HIT MY CAR ON THE PASSENGER SIDE. AS A CONSEQUENCE I MOVED TO THE OPPOSITE LANE AND ALMOST HIT AN UPCOMING VEHICLE. AFTER A GOOGLE SEARCH I DISCOVERED THAT THIS IS NOT UNUSUAL AND MANY OTHER JEEP OWNERS HAD THE SAME ISSUE. THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE AND FCA SHOULD RECALL ALL VEHICLES EQUIPPED WITH THIS DEFECTIVE SYSTEM.

2015 GRAND CHEROKEE ALTITUDE- 3.6L. JUST HIT 95000 MILES AND SUDDENLY CAR CONTINUES TO UP SHIFT TO 8TH GEAR EVEN AT LOWER SPEEDS. WHEN ACCELERATOR IS DEPRESSED, CAR WILL DOWNSHIFT BUT WITH NO ACCELERATION DEPRESSED, CAR WILL MOVE ALL THE WAY TO 8TH. DOWNHILL, TRANS WON'T SHIFT BEYOND 3RD GEAR LIKELY TO ENGINE BRAKING ONLY. THIS IS MY 5TH JEEP AND MY 4TH TIME DEALING WITH THIS ISSUE ACROSS MY JEEPS.

THE DRIVER SEAT BELT WILL NOT RETRACT, IT STOPPED WORKING FOR NO REASON.. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WILL COST OVER $500.00 TO REPAIR. I DO NOT HAVE THAT KIND OF MONEY TO REPAIR IT, THE CAR IS NOT SAFE TO DRIVE, THIS CAR IS ONLY 5 YEARS OLD. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME PROBLEM. *TR

I WAS SITTING IN THE CAR IN THE PARKING LOT AND WAS ABOUT TO START THE CAR AND ALL OF SUDDEN THE DRIVER HEADREST SUDDENLY POPPED OPEN. IT SMACKED ME IN THE HEAD. THERE WAS NO ACCIDENT OR NOTHING UNUSUAL TO CAUSE IT TO HAPPEN. I AM HOPING THERE IS A RECALL ON THIS PROBLEM AND IT GETS FIXED, IT WAS NOT MY FAULT AT ALL. THANK YOU. *TR

AT ALL TIMES, THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT. VERY UNSAFE! THE BELT HAS TO MUCH SLACK AFTER I HAVE CLICKED IT IN PLACE. I HAVE TRIED WASHING/CLEANING THE BELT WITH NO IMPROVEMENT. DEALERSHIP STATES IT WILL COST ME $500-$750, AND THAT MY WARRANTY WILL NOT COVER THE COST! *TR

WHILE DRIVING ON THE HIGHWAY AT 55MPH THE ACTIVE SAFETY HEAD RESTRAINT DEPLOYED, SLAMMING THE BACK OF MY HEAD. I WAS ABLE TO PULL OVER BUT STUNNED AND THIS COULD HAVE RESULTED IN A HIGH-SPEED COLLISION. THERE WAS NO IMPACT OR NO TRIGGERING EVENT TO THIS. A PRELIMINARY CALL TO A DEALERSHIP INDICATES THIS IS "SOMEWHAT COMMON" AND IS NOT UNDER WARRANTY AT OVER $700 FOR REPAIR. I BELIEVE THIS IS AN CLEAR MANUFACTURING DEFECT ON A FEATURE THAT CAN DIRECTLY CAUSE INJURY OR RESULT IN AN ACCIDENT. LIKE AN AIRBAG, THIS DEVICE SHOULD BE UNDER RECALL FOR RANDOM DEPLOYMENTS. *TR

THE ACTIVE HEAD REST WENT OFF WITHOUT BEING IN AN ACCIDENT (PARKED IN MY DRIVEWAY). THE PASSENGER SEAT HEAD REST POPPED OUT IN 2019 AND HAD TO BE FIXED (WAS NOT COVERED UNDER MY EXTENDED WARRANTY AND JEEP WOULD NOT REIMBURSE ME DUE TO THE 4 YEAR OLD CAR BEING "TOO OLD") AND THE DRIVER'S SIDE POPPED OUT THIS WEEKEND (APRIL 11, 2020). WE CANNOT RESET IT AS THERE IS A TINY PLASTIC PIECE THAT BROKE OFF AND WILL NEED TO BE REPLACED AGAIN (APPROXIMATELY A $600 REPAIR AT THE DEALERSHIP).

OUR 2015 JEEP GRAND CHEROKEE HAS BEEN EXPERIENCING STALLING ISSUES SINCE OCTOBER 2019. WE HAVE NOW HAD THE VEHICLE IN TO EARNHARDT CHRYSLER JEEP DODGE RAM IN GILBERT, ARIZONA FOR A TOTAL OF 10 TIME AND 70 DAYS FOR THE SAME ISSUE. THE JEEP STALLS WHEN BRAKING AND SLOWING DOWN WHICH MEANS YOU LOOSE POWER STEERING AND POWER BRAKES. THE DRIVER MUST BRING THE VEHICLE TO A COMPLETE STOP, SHIFT INTO "PARK", AND THEN TRY TO START THE VEHICLE. WHILE THIS HAS ONLY HAPPENED ON SURFACE ROADS, THE STALLING POSES A SEVERE SAFETY ISSUE. WE NEED TO HAVE THIS PROBLEM RESOLVED.

OUR 2015 JEEP GRAND CHEROKEE ECO DIESEL STALLS WHEN SLOWING. WE HAVE TAKEN OUR JEEP EARNHARDT CHRYSLER DODGE JEEP RAM SERVICE CENTER 10 TIMES AND THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM WHEN THE VEHICLE STALLS IT CREATES A SEVERE SAFETY SITUATION. WHEN THE JEEP STALLS YOU LOOSE POWER STEERING AND POWER BRAKES AND THE ENGINE IS DEAD. ONE MUST BRAKE, SHIFT INTO PARK, AND TRY TO START THE ENGINE WHILE PUTTING ON YOUR EMERGENCY FLASHERS. SOMETIMES THE ENGINE DOES NOT START THE FIRST TIME. THIS HAS ONLY HAPPED ON SURFACE STREETS SO FAR. THE JEEP WARRANTY CASE NUMBER IS 76048098. ALL OF THE SERVICE VISITS HAVE BEEN DOCUMENTED. SEE ATTACHMENT FOR MORE DETAILS.

THE DASH BOARD UPPER LEATHER IP IS DE-LAMINATING OR SEPARATING, RESULTING IN REDUCED DRIVER VISIBILITY.

MY TRUCK HAS 57,000 MILES ON IT AND THE RACK AND PINION SYSTEM IS LEAKING FLUID FROM BOTH BOOTS AND NEEDS REPLACING

CANT BELIEVE THIS HAPPENED TO ME IN MY 2015 JEEP SRT ALSO TODAY! WHY DOES THIS DEFECT GO WITHOUT A RECALL FOR ALL JEEP OWNERS? WHILE DRIVING TO DROP MY DAUGHTER OFF TO HER MOMS, MY PREGNANT GIRLFRIEND GETS SMACKED I THE BACK OF HER HEAD! STARTLED HER FOR A SECOND AND SAYS SHES STILL FEELS LIKE SHES GOT A HEADACHE FROM IT. THANKFULLY THIS DIDNT HAPPEN WHILE SHE WAS DRIVING BECAUSE THAT DEFINITELY COULD HAVE RESULTED IN AN MAJOR ACCIDENT CAUSING INJURY OR DEATH! I AM THE SECOND OWNER ON THIS JEEP SO I HAVE NO WARRANTY! I INSPECTED THE HEADREST WHEN I GOT HOME TO FIND THE PLASTIC TABS THAT HOLD THE METAL ROD FROM DEPLOYING THE HEADREST ARE BROKEN WITH THE ROD STILL IN PLACE LIKE IT NEVER WENT OFF. READING ALL THESE COMMENTS I CERTAINLY HOPE JEEP WILL ACCOMMODATE REPAIR WITHOUT CHARGE BECAUSE THIS SEEMS TO HAVE HAPPENED TO MANY JEEP/CHRYSLER VEHICLES!

WHEN SHIFTING FROM PARK TO DRIVE IT WILL JUMP BACK TO PARK AND WILL NOT ENGAGE DRIVE TELLS ME TO PRESS BRAKE AND SHIFT TO DRIVE THIS WILL NOT WORK, I HAVE TO PUT CAR INTO FOUR WHEEL DRIVE TO ENGAGE DRIVE, HAS HAPPENED 6 TIMES TWICE THIS WEEK,DEALER SAYS COULD NOT FIND PROBLEM, I SINCE FOUND OUT THAT TOW TRUCK DRIVERS KNOW TO PUT IT IN FOUR WHEEL DRIVE MODE, ALSO A LOCAL AUTOMATIC CARWASH WILL NOT ACCEPT THIS MODEL OF JEEP I WONDER WHY, THIS HAPPENS WHEN VEHICLE IS PARKED AND ONE TIME THE CAR WAS BEING MOVED AND WAS RUNNING AND IN PARK

DRIVER'S SIDE HEADREST ACTIVATED FOR NO REASON - NO ONE WAS IN THE CAR AND IT WAS PARKED IN MY DRIVEWAY. WOULD HAVE BEEN EXTREMELY DANGEROUS IF HAD HAPPENED WHILE DRIVING. MAY HAPPEN TO THE OTHER HEADREST WHILE A PASSENGER IS IN THAT SEAT. IT CANNOT BE PUT BACK TOGETHER AS THE LATCH BROKE EITHER BEFORE (CAUSING IT) OR DURING ACTIVATION AND THE HEADREST MUST BE REPLACED AT THE COST OF THE OWNER (MORE THAN $700). DEALER SAID A STANDARD HEADREST WITHOUT THIS FUNCTION IS NOT AVAILABLE.

PASSENGER HEADREST EXPLODED WHILE DRIVING ON THE HIGHWAY, LUCKILY NO ONE WAS IN THE PASSENGER SEAT. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE NOR HAS IT BEEN IN ANY CRASH. SAFETY MALFUNCTION THAT NEEDS TO BE ADDRESSED. TOOK THE VEHICLE TO DEALER AND THEY ARE UNABLE TO PUT RESET THE HEADREST, REP IS STATING THAT I NEED TO BUY A NEW HEAD REST EVEN THOUGH ITS A MALFUNCTION. PLEASE ADVISE WHAT CAN BE DONE TO RECTIFY THIS ISSUE

THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.

CYLINDER 3 MISFIRE KEEPS POPPING UP. WENT TO 2 MECHANICS TO GET IT FIXED. REPLACED THE COIL AND SPARK PLUGS. GOT IT CHECKED AGAIN SAID IT'S FINE AND NOTHINGS WRONG BUT IT KEEPS MISFIRING.

HEARD TICKING COMING FROM ENGINE SHORTLY AFTER ROUTINE OIL CHANGE. BROUGHT THE CAR IN, AND WAS TOLD I HAD TO HAVE INTAKE & EXHAUST CAMSHAFT & LIFTERS REPLACED. HAD REPAIRED, A WEEK LATER CHECK ENGINE LIGHT CAME ON. GOT A P0456 CODE, BROUGHT IT IN AND AT THIS POINT THEY SAID I NEEDED TO REPLACE EVAPORATIVE PURGE VALVE. DID THAT, A WEEK LATER, CHECK ENGINE LIGHT IS ON AGAIN. NOTHING CHANGED IN THE CAR WHEN THE LIGHT GOES ON, IT JUST COME ON AND STAYS A SOLID YELLOW UPON STARTUP

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, WHEN THE FRONT PASSENGER SIDE HEADREST AIR BAG DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED HEAD, NECK AND BACK INJURIES. THE CONTACT STATED SHE DID SEEK MEDICAL ATTENTION AND HAD SEEN A CHIROPRACTOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

JEEP SHIFTS DOWN TO FIRST GEAR AUTOMATICALLY FROM HIGHER SPEEDS 30 TO 50 MPH WITHOUT WARNING,RACING ENGINE ERRATICALLY @ HIGH RPMS THIS HAS HAPPENED 10 TIMES IN THE YEAR WE HAVE OWNED IT. 2 DIFFERENT DEALERS HAVE TRIED TO FIND ROOT CAUSE WITH NO ANSWER WE ARE AFRAID TO DRIVE IT FILED A STAR CASE WITH CHRYSLER STARTED BETWEEN 10K MILES TO CURRENT 33K

I WENT IN TO HAVE A ROUTINE OIL CHANGE AND FOUND OUT THAT I NEEDED TO REPLACE MY RACK AND PINION. MY JEEP IS A 2015 GRAND CHEROKEE WITH LESS THAN 45,000 MILES. THE PRIMARY USE OF THE VEHICLE IS JUST GETTING BACK AND FORTH TO WORK AND IT HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD. THIS IS NOT A FAILURE THAT SHOULD BE INCURRED THIS EARLY ON IN THE JEEPS LIFE WITH AN OWNER THAT IS ONLY DRIVING IT CASUALLY.

THE CARBON FIBER TRIM INSIDE ARE PEELING AND THEY ARE SHARP.

MY CHECK ENGINE LIGHT COMES ON AND IT WILL NOT START WITH REMOTE

SERVICE SHIFTER LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY. HAS OCCURRED MULTIPLE TIMES AND HAS BEEN CHECKED OUT BY JEEP SERVICE CENTERS TWICE. THEY CAN NOT FIND THE PROBLEM. DURING ONE DRIVE, THE SERVICE SHIFTER LIGHT CAME ON BUT ALSO, THE COMPLETE DASHBOARD, INCLUDING SPEEDOMETER AND ENGINE INDICATORS ALL WHEN BLACK AND ENGINE STARTED TO SLOW. WITHIN ABOUT 20 SEC, IT WOULD RECOVER. THIS OCCURRED SEVERAL TIMES OVER A ONE HOUR DRIVE.

THE VEHICLE ENGINE HAD A CLICKING/TICKING NOISE FOR WELL OVER A YEAR. WE BROUGHT THIS ISSUE UP WITH THE SERVICE DEPT AND WERE TOLD IT WAS NOTHING TO WORRY ABOUT. WHILE DRIVING HOME 1 NIGHT ON THE HIGHWAY THE VEHICLE STARTED TO HESITATE/STUTTER AND WE HAD A PROBLEM ACCELERATING WHILE DRIVING. WE DROVE THE VEHICLE FOR 20 MILES AT 40 MPH WITH THE HAZARDS ON I95. WE FOUND OUT FROM SERVICE THE NEXT DAY THAT THE ISSUE WAS A DAMAGED CAMSHAFT DUE TO A FAILED ROCKER ARM. ALL ROCKERS AND LIFTERS NEEDED TO BE REPLACED ALONG WITH THE VALVE COVER GASKETS AND INTAKE SEALS. SINCE THE ISSUE OCCURED OUT OF WARRANTY I WAS STUCK WITH FOOTING THE WHOLE 1961.49 BILL EVEN THOUGH I BROUGHT THE ISSUE UP WITH SERVICE WHILE UNDER WARRANTY.

MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN BADLY HURT, LIKELY FOUND TO BE AT FAULT, CONSEQUENTLY ALSO FACING FINANCIAL ANGUISH. ALSO, THE GEAR SHIFTS WHILE IN MOTION, WHICH IS EVEN ADDITIONALLY DANGEROUS BEING THAT I LIVE IN A CITY WHERE THE HIGHWAY IS MY PRIMARY METHOD OF TRAVELING.

PASSENGER SIDE HEADREST SAFETY FEATURE DEPLOYED AT LOW SPEED. I WAS BACKING UP IN FRONT OF NEIGHBOR HOME ON CUL DE SAC.NOT INVOLVED IN ANY COLLISION OR IMPACT. THIS IS ON A 2015 JEEP GRAND CHEROKEE

CONTINUAL ENGINE PROBLEM LIGHT DUE TO EGR SENSOR FOULED. HAVE HAD IT SERVICED NUMEROUS TIMES. CAUSES ACCELERATION ISSUES AND SHIFTING ISSUES. VEHICLE ACCELERATION CAUSES A SAFETY ISSUE IN TRAFFIC WHILE MOVING AND WHEN TRYING TO ENTER TRAFFIC FROM A STOP. WAS TOLD BY DEALER THERE WAS A RECALL COMING IN FEBRUARY, BUT NOW THEY SAY THEY NEVER HEARD OF A RECALL. I AM HESITANT TO TRAVEL AND HAVE THE VEHICLE BREAK DOWN. I AM ATTACHING 5 OF THE REPAIRS THAT I CAN FIND, BUT THERE HAVE BEEN MORE FOR THE SAME REASON, AND 1 ADDITIONAL SINCE I HAVE AN APPT ON 2/18/2020 TO FIX IT IN PREPARATION FOR A TRIP FROM NY TO FL.

MY WIFE WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE DRIVER SIDE HEADREST DEPLOYED HITTING HER IN THE BACK OF THE HEAD. LUCKILY THERE WAS NO ACCIDENT BUT SHE HAD TO PULL OFF THE ROAD TO FIGURE OUT WHAT HAD HIT HER IN THE HEAD.

WE TRIED TO ENTER HWY 65 NORTH IN MO . FROM A SIDE HWY . HWY 65 IS A 4 LANE HWY , 2 LANES NORTH AND 2 LANES SOUTH . WE CROSSED THE 2 SOUTH LANES AND WAITED TILL WE COULD ENTER THE NORTH BOUND LANES . WHEN IT WAS SAFE TO GO I STEPPED ON THE THROTTLE AND THE MOTOR STAYED AT IDLE . IT PUT US IN THE MIDDLE OF THE 2 NORH LANES AND STOPPED . I KEPT PRESSING ON THE THROTTLE UNTIL WE KREPT ACCROSS THE LANES AND OUT OF TRAFFIC COMING AT US AT 65 MPH . THIS HAS HAPPENED SEVERAL TIMES . IT HAS HAPPENED IN TOWN WHERE WE LIVE IN AZ . WE ALSO HAD TROUBLE WHEN WE ENTERED THE ROAD BY OUR HOTEL . THIS IS GOING TO CAUSE SOME ONE TO BE KILLED . THIS PROBLEM STARTED AFTER AN EMISSIONS RECALL WAS INSTALLED . RECALL / CSN 1 V08 - 3.0 DIESEL

ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA POWER TRANSFORMER BOX KNOCKING ITS OFF THE BASE AND PULLING THE 7,000 VOLT POWER CABLES OUT. JEEP THEN STOPPED AND I BACKED IT BACK INTO THE DRIVEWAY AND STOPPED. AVISTA CREW ARRIVED AND SAFED THE TRANSFORMER. RESULTING DAMAGE WAS $3,007 TO HOUSE AND GARAGE DOOR, $16,275 DAMAGE TO FRONT/BACK/UNDERCARRIAGE ON JEEP AND ABOUT $4,880 TO REPLACE THE AVISTA TRANSFORMER. CAR RENTAL NOW 60 DAYS AT $42.00 PER DAY. ESTIMATED TOTAL IS NOW $26,682.

THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON CODE SAYS IT'S AN EXHAUST LEAK. WE ARE VERY DISAPPOINTED IN THE OVER ALL QUALITY.

MY JEEP IS EQUIPPED WITH A PANORAMIC SUNROOF. UNDERNEATH THE HEADLINER, YOU CAN HEAR A TAPPING NOICE WHILE DRIVING ON UNEVEN SURFACES. THIS NOISE IS PRESENT EVEN WHEN DRIVING ON PAVED ROADS THAT HAVE SMALL BUMPS OR ROCKS. THE NOISE SOUNDS LIKE A PIECE OF THE PLASTIC OR METAL TRACK IS LOOSE, CAUSING IT TO TAP THE METAL BODY OR THE GLASS OF THE ROOF. I HAVE SEEN SEVERAL CONCERNS THAT MATCH THIS DESCRIPTION WHEN RESEARCHING THIS PROBLEM ON JEEP THREADS AND BLOGS. IN ADDING, AFTER I CALLED THE LOCAL JEEP DEALERSHIP ABOUT THIS ISSUE, THEY SAID THAT IT WAS A COMMON COMPLAINT REGARDING THE PANORAMIC SUNROOF.

WHILE DRIVING THE HEADREST HIT ME IN THE BACK OF THE HEAD. I WAS DRIVING IN TOWN THEREFORE WAS QUICKLY ABLE TO STOP MY VEHICLE TO SEE WHAT HAD HAPPENED. THE HEADREST WAS DEPLOYED. I DROVE IT HOME TO SHOW MY HUSBAND & HE SAID THERE WAS AN AIR BAG THAT HAD DEPLOYED. HAD I BEEN DRIVING ANY FASTER I COULD HAVE VERY WELL WRECKED MY CAR, AS I THOUGHT AT 1ST SOMEONE WAS IN MY BACK SEAT. I HAVE BEEN UNABLE TO FIND A RECALL ON THE HEADREST BUT HAVE SEEN RECALLS ON EARLIER YEARS. PLEASE ADVICE ME WHAT TO DO ABOUT THIS. THE JEEP DEALERSHIP SURELY WILL REPLACE THE HEADREST? THANK YOU

ENGINE COOLANT LEAK. HAD TO REPLACE THE TURBO WATER FEED TUBE LOCATED UNDER THE INTAKE MANIFOLD. THE TUBE HAS APPROXIMATE 3" RUBBER LINE WHICH IS EXPOSED TO HIGH TEMPERATURES AND OVER TIME FAILS, REQUIRING REPLACEMENT. REPAIR COST OF $1101.72. AFTER REPLACING THE HOSE AND COMPLETING THE REPAIR, I STILL HAD A COOLANT LEAK. THIS TIME IT APPEARED TO BE THE WATER PUMP. I WENT TO THE DEALER TO GET THE PURCHASE THE PUMP AND THERE WAS A MECHANIC NOTE STATING TO CHECK THE WATER PUMP SEALS AS IT IS KNOWN TO HAVE A PINCHED SEAL WHICH CAUSES LEAKAGE. TO REPLACE THE SEALS, THE MECHANIC HAS TO REMOVE THE INTAKE MANIFOLD AND THE COVERS IN FRONT OF THE WATER PUMP BEFORE THE PUMP CAN BE REMOVED (LABOR INTENSIVE). UP UNTIL I HAD THE VO8 RECALL I DID NOT EXPERIENCE ANY PROBLEMS. I ALSO RECENTLY HAD A SERVICE DEF SYSTEM ALERT. WHEN I SPOKE WITH THE MECHANIC HE STATED ARE YOU HAVING COOLANT LEAKAGE AND I SAID YES. THE MECHANIC SAID IT SOUNDS LIKE YOUR TURBO IS ABOUT TO FAIL. THIS IS WHEN I IDENTIFIED THERE IS A VO1 RECALL.

THE ACTIVE HEAD REST ON THE PASSENGER CARE DEPLOYED WITHOUT WARNING OR COLLISION AS THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF. THE VEHICLE WAS NEVER INVOLVED IN ANY COLLISIONS OR REPAIR. WENT TO THE LOCAL CHRYSLER DEALERSHIP THAT HAS A REPAIR CENTER AND I WAS TOLD THAT THIS ITEM IS NOT COVERED UNDER THE MANUFACTURER EXTENDED LIMITED WARRANTY WHICH I PURCHASED AND WILL EXPIRE IN MARCH 2020. MY VEHICLE HAS 45K MILES AND IS A 2015 MODEL YEAR. LOOKING AT FORUMS THE ACTIVE HEAD REST ON SIMILAR VINTAGE VEHICLES ARE HAVING SIMILAR PROBLEMS AND ARE INDICATED TO BE A DESIGN DEFECT WHEN A PLASTIC BRACKET FAILS COMPROMISING THE FUNCTION OF THE ACTIVE HEAD REST. CURRENTLY THE HEAD REST REMAINS DEPLOYED AND I AVOID SITTING ANYBODY ON THE PASSENGER SEAT. THE LINK BELOW IS NOT FROM MY VEHICLE BUT THE DEPLOYED HEAD REST ON MY VEHICLE LOOKS THE SAME.

ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE THE SUBJECT OF A RECALL (VOLUNTARY OR OTHERWISE) TO BE FIXED.*DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB

CRACKED CYLINDER #6 HEAD.

GOOD MORNING, I WAS DRIVING ONE DAY WHEN SUDDENLY I WAS STRUCK EXTREMELY HARD ON THE BACK OF MY HEAD. SO HARD THAT I THOUGHT I GOT INTO AN ACCIDENT, ALTHOUGH I DIDN'T I ALMOST CAUSED AN ACCIDENT. MY HEAD AND NECK WERE HURTING FOR A WHILE, WHEN I PARKED MY VEHICLE I REALIZED THAT MY HEADREST HAD POPPED OUT. NOT SURE WHY THIS HAPPENED BUT WHEN I WENT TO RESEARCH THIS PROBLEM I NOTICED THAT A LOT OF PEOPLE HAVE BEEN COMPLAINING ABOUT AHR RANDOMLY BREAKING AND DUE TO THE FACT THAT IT ALMOST CAUSED AN ACCIDENT AND HOW HARD I GOT HIT I BELIEVE THAT THIS IS A CAUSE FOR CONCERNS AND AN UNSAFE CONDITION. I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THE WARRANTY WOULDN'T COVER THIS NOR WAS THEIR ANY RECALL ON MY VEHICLE. I DUG A LITTLE DEEPER INTO THIS MATTER AS I SAW HOW MANY COMPLAINTS THERE WERE AND SAW THAT THIS ISN'T THE FIRST TIME THIS VEHICLE HAS HAD THIS PROBLEM AND THE FACT THAT THERE IS A HISTORY SHOULD AT LEAST CAUSE AN INVESTIGATION. WITH ALL THAT BEING SAID, THANK YOU IN ADVANCE FOR YOUR ATTENTION TO THIS MATTER AND HAVE A NICE DAY.

THE FRONT TWO SEAT BELTS IN MY VEHICLE DO NOT RETRACT BACK TO THEIR ORIGINAL POSITION. THIS IS AT ALL TIMES, ONLY SOLUTION IS TO FEED THE BELT BACK INTO THE RETRACTOR BY HAND TO LET IT REEL IN. DEALER SAID THERE IS NO RECALL FOR THIS ISSUE.

ONE MORNING AS I GOT INTO MY JEEP TO DRIVE TO WORK, I NOTICED THE PASSENGER SIDE HEADREST HAD POPPED OPEN, SEEMINGLY OVERNIGHT. I DID NOT WITNESS THIS HAPPENING - I JUST NOTICED THE END RESULT. I HAVE TRIED TO "CLOSE" IT BUT I AM UNABLE TO DO SO.

MY WIFE PARKED JEEP IN DRIVEWAY PUT VEHICLE INTO PARK AND IT ROLLED AWAY 2 MINUTES LATER.

THE PASSENGER ACTIVE HEAD RESTRAINT ACTIVATED JUNE 2019 ON MY JEEP GC DUE TO THE PLASTIC TABS ON THE HEADREST THAT HOLD THE METAL PIN IN PLACE BREAKING. THE PIN WAS STILL HELD BY THE SOLENOID AS IT NEVER ACTIVATED. THE DESIGN OF THIS HAS CONSTANT SPRING TENSION ON THE PIN AND SMALL PLASTIC TABS FASTENING IT TO THE HEADREST. BOTH SIDES BROKE ACTIVATING THE HEADREST. I FIXED THAT ONE NOW TODAY THE DRIVERS SIDE HEADREST FAILED THE SAME WAY. LUCKILY IT BROKE WHILE THE CAR WAS SITTING IN THE PARKING LOT NOT WHILE I WAS DRIVING IT. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON ONLINE JEEP FORUMS. I AM NOT EXPECTING ANYTHING TO COME FROM THIS BUT WANT TO FORMALLY DOCUMENT THIS IN HOPE OF PREVENTING A SERIOUS ACCIDENT. THE HEADREST DESIGN IS SIMPLE IN FORM; HOWEVER, THE MATERIALS USED LACK THE STRENGTH TO RETAIN THE CONSTANT SPRING TENSION LONG TERM. A SIMPLE METAL BRACKET WOULD ALLEVIATE THE STRAIN ON THE PLASTIC TABS. I HAVE PHOTOS IF ANYONE WOULD LIKE TO SEE THEM.

MY VEHICLE HAS A KNOCKING IN THE ENGINE MY VEHICLE ONLY HAS 26, 000 MILES THAT SHOULD NOT BE HAPPENING. I HAVE MY OIL CHANGES EVERY THREE THOUSAND MILES..

MY 2015 JEEP GRAND CHEROKEE HAS 85,820 MILES & THE RADIATOR WAS FOUND LEAKING WHEN BROUGHT IN FOR A ENGINE CODE INDICATING THE THERMOSTAT WAS BAD. THE THERMOSTAT WAS REPLACED ($130.00 PART) AND THEN THE CHRYSLER DEALER TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER MENTIONED THIS HAS BEEN MORE COMMON WITH JEEPS AND THEY NOW KEEP THE RADIATOR IN STOCK. IT COST JUST UNDER AN ADDITIONAL $900.00 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES SO SOON. IS THIS NOT JUSTIFICATION FOR A RECALL? I WOULD THINK OWNERS SHOULD BE NOTIFIED (AHEAD OF TIME) OF THIS POTENTIAL FAILURE IF INDEED IT IS THIS COMMON AN OCCURRENCE.

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTINUED TO WORK, INCLUDING UCONNECT. FINALLY STOPPED AFTER 20 MINUTES. THE CAR THEN SHUT DOWN COMPLETELY AND WOULD NOT START. CALLED AAA AND THEY SENT OUT THE BATTERY TRUCK. AAA BATTERY VOLTMETER CHECK REVEALED AN INITIAL READ OF 10.9 VOLTS; THEN WENT TO 0.9. JUMP START WOULD NOT TAKE. CAR COMPLETELY DEAD EXCEPT FOR POWER SEATS, WHICH CONTINUED TO WORK. HAD TO TOW VEHICLE TO DEALERSHIP WHO ULTIMATELY DETERMINED THAT BODY CONTROL MODULE HAD MALFUNCTIONED. SIMILAR REPORTS AND A RECALL FOR THIS BODY CONTROL MODULE SAME MALFUNCTION DUE TO WIPER BLADES ON DRY GLASS IN 2011-2014 MODELS.

I TOOK THE VEHICLE TO TOWBIN DODGE IN NORTH LAS VEGAS FOR A CHECK ENGINE LIGHT. ARE USED AN EXTENDED WARRANTY SERVICE TO GET THE CAR LOOKED AT AND REPAIRED. THE MAINTENANCE REPRESENTATIVE ADVISED ME THAT THERE WAS AN OPEN RECALL FOR THE OMISSIONS ON THE DIESEL ENGINE. I WAS AWARE OF THE ECO-DIESEL RECALL AND HAD DECIDED NOT TO TAKE ADVANTAGE OF THIS RECALL. I WAS PREPARED NOT TO RECEIVE THE $3000 THAT DIAMOND CHRYSLER FIAT WAS OFFERING FOR CUSTOMERS TO GET THIS DONE. I ADVISE MATT THE MAINTENANCE REPRESENTATIVE NOT TO ACCOMPLISH THE RECALL.WHEN MY WIFE WENT TO GO PICK UP THE VEHICLE TO OUR SURPRISE THE RECALL WAS PERFORMED. MATT AND THE SERVICE MANAGER JESUS ADMITTED TO THEIR MISTAKE OF ACCOMPLISHING THE RECALL WITHOUT OUR AUTHORIZATION. I HAVE ASKED HIM TO REVERT THE SOFTWARE TO THE MANUFACTURE DEFAULT AND THEY ARE NOT ABLE TO ACCOMPLISH IT. I HAVE SPOKEN TO THE DISTRICT SERVICE MANAGER ROBERT. I ASKED ROBERT TO BUY THE VEHICLE BACK FOR ME BECAUSE I DO NOT WANT ITANYMORE. HE SAID HE WOULD COORDINATE WITH DAMIAN CHRYSLER FIAT TO SEE WHAT COULD BE DONE ABOUT THIS. I WOULD LIKE SOME ASSISTANCE IN COORDINATING WITH THE MANUFACTURE OF THE VEHICLE TO GET IT BOUGHT BACK.

WHILE DRIVING ON A PUBLIC ROADWAY AT APPROXIMATELY 15 MPH AND TURNING INTO A FUELING STATION, I WAS STRUCK IN THE BACK OF THE HEAD BY THE DRIVER SEAT HEADREST PROPULSION SYSTEM. THE HEADREST IS NOW IN A DEPLOYED POSITION. I AM UNABLE TO COLLAPSE IT BACK. IT CAUSED ME TO HAVE TO STOP OPERATING THE VEHICLE AT A FUEL STATION FOR SAFETY.

ECODIESEL TURBO LAG CAN BE HAZARDOUS, 2-3 SECOND DELAY. I WILL NOT LET ANYONE ELSE DRIVE IT DUE TO CONCERNS OF GETTING HIT OR HITTING SOMEONE.

MY FRONT SEAT BELTS DO NOT RETRACT AT I HAD TO REPLACE MY DRIVER SIDE SEAT BELT FOR NOW WHICH IS OVER $500.00 DOLLARS AND MY PASSENGER SIDE SOON..

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE CEMENT BLOCK ABOUT 20-25 FT. I CONTINUED TO PRESS THE BRAKE AND AFTER ABOUT 40 FT, THE VEHICLE CAME TO A STOP. I IMMEDIATELY TURNED THE VEHICLE OFF. IT WAS TERRIFYING NOT TO BE IN CONTROL OF THE VEHICLE. FORTUNATELY, NO ONE WAS INJURED. DAMAGE TO THE VEHICLE IS YET TO BE DETERMINED, BUT EVEN IF IT IS REPAIRED, THERE IS NO WAY I WOULD FEEL COMFORTABLE DRIVING IT AGAIN. THIS VEHICLE SHOULD BE TOTALED AND NOT RESOLD TO ANYONE ELSE. I HAVE BEEN A LOYAL JEEP OWNER FOR OVER 20 YEARS, BUT I AM NOT SURE I WOULD PURCHASE ANOTHER ONE, ESPECIALLY NOW THAT I HAVE RESEARCHED THE ISSUE AND REALIZE THAT THIS IS A RARE BUT REOCCURRING PROBLEM WITH THE JEEP GRAND CHEROKEE FOR 20+ YEARS.

AT APPROXIMATELY 60,000 MILES THE VEHICLE HAD JUST BEEN SERVICED AND NEW TIRES WERE INSTALLED. WE LEFT THE NEXT MORNING FOR A VACATION. ABOUT 100 MILES DOWN THE LIMITED ACCESS HIGHWAY AND TRAVELING AT 65 TO 70 MILES PER HOUR THE DASH AND INFORMATION TOUCH SCREEN BEGAN FLASHING AND A CHIME BEGAN REPEATING. THE WINDSHIELD WIPERS BEGAN OPERATING AT HIGH SPEED. (IT WAS CLEAR, CALM AND ABOUT 65˚ F. DIFFERENT MESSAGES BEGAN FLASHING: ONE SAID TO STOP AND PLACE THE VEHICLE IN PARK, ANOTHER SAID TO KEEP DRIVING AND NOT TURN THE ENGINE OFF. WHEN ABLE TO EXIT THE HIGHWAY THE JEEP WOULD ONLY ALLOW SELECTION OF DRIVE OR NEUTRAL. IT WOULD NOT ALLOW REVERSE, WHICH MADE IT DIFFICULT TO TURN AROUND. THE VEHICLE DID MAKE IT BACK 100 MILES TO THE DEALERSHIP BUT WOULD NOT SHIFT AND LIGHTS FLASHED AND CHIMES DINGED THE ENTIRE WAY. THE DEALER INFORMED ME THAT AN ELECTRONIC SYSTEM ASSOCIATED WITH THE TRANSMISSION HAS FAILED AND WILL COST APPROXIMATELY $1,000 TO REPLACE.

MY 2015 JEEP GRAND CHEROKEE HAS 70,000 & THE RADIATOR IS LEAKING. MY DEALER & LOCAL MECHANIC TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER TOLD ME THAT THEY HAVE HAD SO MANY JEEP'S IN WITH THE SAME RADIATOR ISSUES THAT THEY NOW KEEP THE RADIATOR IN STOCK. IT IS GOING TO COST $1100 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES BEFORE 100,000. JEEP SHOULD AT LEAST COVER PART OF THE COST.

PASSENGER SEAT HEAD REST AIRBAG DEPLOYED WHILE VEHICLE WAS STOPPED AT A LIGHT

PASSENGER SEAT HEAD REST AIR BAG DEPLOYED WHILE SITTING IN GARAGE

THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500 TO REPLACE. I WENT TO SAFELITE AND THE REPRESENTATIVE STATED THAT THIS IS A COMMON ISSUE FOR JEEP. I AM NOT HAPPY ABOUT HAVING TO TAKE CARE OF THIS PROBLEM OUT OF MY OWN EXPENSES WHEN THIS IS A COMMON ISSUE OF JEEP.

I WAS DRIVING AND ALL OF A SUDDEN, MY HEADREST SMACKS ME IN THE BACK OF MY HEAD. AFTER LOOKING AT IT AFTER I PARKED, I FOUND OUT THE HEADREST IS A RESTRAINT SYSTEM THAT DEPLOYED. THE PLASTIC TABS THAT HOLD THE HEADREST TOGETHER WERE BROKEN. SO, AFTER DRIVING BACK HOME, I AM PULLING UP TO MY GARAGE AND THEN THE PASSENGER HEADREST BREAKS TOO.

I HAVE A 2015 JEEP GRAND CHEROKEE WITH 49,000 MILES. IN A THREE DAY PERIOD THE TRANSMISSIONS STARTED TO HAVE PROBLEMS SHIFTING A TOTAL OF FIVE TIMES. IT WOULD VIOLENTLY START TO SHUDDER WHILE IN MOTION AT HIGHWAY SPEEDS AND NEARLY CAUSED A TERRIBLE ACCIDENT. I HAD TO BRING VEHICLE TO COMPLETE STOP ON HIGHWAY AND RESTART. I TOOK THE VEHICLE TO PLANET JEEP IN FLAGSTAFF, AZ FOR CHECK AS IT IS STILL UNDER WARRANTY. I WAS TOLD THAT THEY CANNOT RE CREATE THE ISSUE AND IF THEY HAVE TO REMOVE TRANSMISSION PAN TO INSPECT I WILL BE LIABLE FOR COST OF REPAIR. I CALLED FCA CUSTOMER SERVICE TWO TIMES AND THEY DO NOT RETURN MY CALLS. I FEEL THIS IS A DANGEROUS PROBLEM THAT HAS POTENTIAL FOR DEATH OR SERIOUS BODILY INJURY AND AM NOT SURE WHO TO TURN TO AT THIS POINT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNDERWENT AND UNKNOWN RECALL REPAIR REGARDING THE EMISSIONS THAT INCLUDED A REFLASH OF THE VEHICLE'S COMPUTER. DUE TO THE REFLASH, THERE WAS A LAG IN ACCELERATION OF 4 TO 6 SECONDS, WHICH PREVENTED THE VEHICLE FROM SAFELY MERGING INTO TRAFFIC. THE CONTACT FELT THAT THE REFLASH REPAIR WAS A SAFETY RISK FOR HIMSELF AND OTHERS. LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 404-0108) PERFORMED THE REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BODY CONTROL MODULE, AND COMPUTER. THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TOWED TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209-5901) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONNECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

FRONT PASSENGER HEADREST DEPLOYED AND BURST OPEN ON ITS OWN WHILE VEHICLE WAS PARKED.

WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GAS PEDAL TO KEEP THE CAR RUNNING. THE CAR WAS TAKEN TO A REPAIR SHOP, WHERE IT REMAINS. THE TROUBLE WAS DIAGNOSED A FUEL PUMP FAILURE. PREVIOUS MODEL JEEPS HAVE HAD THE SAME PROBLEM AND WERE RECALLED

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

THE VEHICLE HANGS IN PARK. IT WILL LET YOU MOVE THE SHIFTER BUT IT STAYS IN PARK. ON THE DASH IT SHOWS VEHICLE IN DESIRED GEAR. THERE IS A BOX IN THE REAR OF THE CONSOLE THAT YOU CAN OPEN AND USING A KEY PUSH IN A BAR AND SOMETIMES IT WILL COME OUT OF PARK AND LET YOU SHIFT TO REVERSE OR DRIVE. IT HAS HUNG 6-7 TIMES AND HAS COST ME $75 EACH TIME TO HAVE IT TOWED TO THE DEALERSHIP. EACH TIME THEY HAVE TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT AND THEY DONT CHECK ANYTHING. THERE HAS TO .BE SOMETHING IN THE SHIFTER OR TRANSMISSION. I HAVE DRIVEN JEEPS SINCE 1993 AND THIS IS THE BIGGEST PROBLEM I'VE HAD. I'M AFRAID TO DRIVE THE JEEP EXCEPT LOCALLY. I DONT KNOW IF IT RESETS OR WHATEVER WHEN THEY LOAD IT ON THE TOW TRUCK BUT THE MAN THAT DRIVES THE TRUCK SAW EXACTLY WHAT IT WAS DOING. I BOUGHT THIS VEHICLE NEW AND I WANT IT FIXED. PLEASE TAKE CARE OF MY PROBLEM.

YESTERDAY (11/24/2019) WHEN MY ADULT DAUGHTER ENTERED MY 2015 JEEP GRAND CHEROKEE LIMITED, JUST AFTER CLOSING THE DOOR AND FASTENING HER SEAT BELT, THE HEADREST BURST AND HIT HER IN THE BACK OF HER HEAD/NECK. SHE HAD COMPLAINED OF DISCOMFORT AFTER THE INCIDENT, SO WE WILL BE KEEPING AN EYE ON HER TO CONFIRM SHE DIDN'T SUFFER A CONCUSSION. THE CAR WAS NOT MOVING AND NOTHING HAD OCCURRED TO CAUSE THE HEADREST TO REACT.

THE AIRBAG LIGHT CAME ON FOR NO REASON. IT IS A SAFETY ISSUE BECAUSE AIRBAGS MAY NOT DEPLOY IN CRASH

MY CHECK ENGINE LIGHT CAME ON IN MY VEHICLE ON MORNING WHILE I WAS PULLING OUT OF MY GARAGE. SO, I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD GET A FREE DIAGNOSTIC TEST FROM ONE OF THE AUTO STORES. I WENT TO O'REILLY'S, WHICH IS A STORE THAT SELL AUTO SUPPLIES & PARTS, AND THEY DIAGNOSED A PROBLEM WITH THE FUEL SYSTEM. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT IT WAS THE FUEL RELAY. THE DEALERSHIP KEPT THE VEHICLE FOR A FEW DAYS TO DO THE REPAIR. I WOULD LIKE TO GO ON RECORD IN CASE THIS VEHICLE'S MANUFACTURED YEAR NEEDS TO BE INCLUDED IN THE CURRENT RECALL.

I HAVE THE 2015 JEEP GRAND CHEROKEE ECODIESEL THAT RECEIVED THE EMISSIONS UPDATE REQUIRED BY THE EPA DIESEL SETTLEMENT WHICH CHRYSLER FCA. I NOTICED SUBSTANTIAL LAG PROBLEMS THE INSTANT I PULLED OUT ONTO THE OPEN ROAD AFTER THE UPDATE FROM BONNEVILLE JEEP IN MANCHESTER NH. THE VEHICLE IS DEAD OFF THE LINE AND THERE IS A 2-3 SECOND TURBO LAG AT ALL SPEEDS. YOU END UP GIVING MORE THROTTLE THAN YOU WANT BECAUSE THE RESPONSE IS SO DELAYED, AND THEN YOU GET A MASSIVE SURGE OF FULL THROTTLE WHICH CAN BE UNSETTLING AND MAKE THE VEHICLE UNSTABLE IN A TURN. VERY SCARY TO RIDE WHEN MY WIFE OR KIDS ARE DRIVING WHO AREN'T USED TO THE ISSUE. PULLING OUT INTO BUSY INTERSECTIONS, EVEN WITH A WARMED UP ENGINE IS A DANGEROUS, WHITE KNUCKLE EXPERIENCE AS THE VEHICLE CRAWLS LIKE A TORTOISE INTO THE MIDDLE OF INTERSECTIONS BEFORE THE POWER FINALLY COMES AFTER 2-3 SECONDS.. THE SERVICE DEPARTMENT IS SYMPATHETIC BUT SAYS CORPORATE HAS TURNED ITS BACK ON THEIR REPORTS OF COMPLAINTS. I BELIEVE THE SO-CALLED SETTLEMENT DOCUMENTS SHOULD BE VOIDED BY A NEW CLASS ACTION SUIT - THE TERMS OF THE SETTLEMENT AND THEIR AD MATERIALS AND EVEN THEIR CUSTOMER SERVICE VOICE RESPONSE RECORDING SAY THAT THERE WILL BE NO LOSS OF POWER, NO IMPACT ON DRIVABILITY OR SMOOTHNESS, AND NO CHANGE IN MILEAGE. ALL OF THESE ARE UNTRUE. THEY HAVE DESTROYED THE DRIVABILITY AND JOY OF OWNING THESE VEHICLES. MORE THAN THAT - THEY HAVE MADE THESE VEHICLES EXTREMELY DANGEROUS TO DRIVE. WE'VE BEEN SCAMMED. CHRYSLER SHOULD BE FORCED TO BUY BACK THESE VEHICLES. I MAY BE TRADING MINE IN.. MY 3RD AND FINAL JEEP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE HEADREST ON THE DRIVER'S SIDE POPPED OPEN. THE CONTACT CALLED TOM O'BRIEN CHRYSLER JEEP DODGE RAM INDIANAPOLIS (4630 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-4400) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,781.

AS I WAS DRIVING ON THE INTERSTATE, THE DRIVER HEADREST POPPED OUT OF PLACE AND HIT ME IN THE HEAD. THIS CAUSED ME TO SWERVE WHILE GOING 70+ MPH. THIS COULD HAVE RESULTED IN SERIOUS INJURIES TO MYSELF AND/OR OTHERS. WHEN I TOOK MY VEHICLE TO A JEEP DEALERSHIP I WAS INSTRUCTED A PART HAD 'BROKE OFF' AND SINCE I WAS OUT OF MY WARRANTY PERIOD IT WOULD NOT BE COVERED TO REPAIR.

WHILE PARKED IN MY DRIVEWAY, UNOCCUPIED, AND ENGINE NOT RUNNING, THE ACTIVE HEADREST RESTRAINT SYSTEM ON THE DRIVERS SIDE DEPLOYED. THERE WAS NO COLLISION OR CONTACT WITH ANYTHING TO CAUSE DEPLOYMENT. THE MECHANIZE INTERNAL PARTS THE KEEP THE HEADREST TOGETHER BROKE CAUSING DEPLOYMENT AND NOT ALLOWING THE HEADREST TO BE RESET OR PUT BACK IN PLACE. I HAD TO PUT A BUNGIE CORD AROUND THE HEADREST TO HOLD IT BACK IN PLACE SO I CAN DRIVE THE VEHICLE WITHOUT THE DEPLOYED HEADREST PUSHING AGAINST THE BACK ON MY HEAD, WHICH IS VERY UNCOMFORTABLE. THIS OCCURRED AT APPROXIMATELY 61800 MILES. MY FACTORY EXTENDED WARRANTY EXPIRED AT 60000. EVEN THOUGHT THE DEALER IS FAMILIAR WITH THIS PROBLEM FCA WILL NOT COVER THIS REPAIR WHICH WAS QUOTED AT $900. I WAS ALSO TOLD THE PARTS ARE BACK ORDERED WITH NO DATE AS WHEN THEY WILL BE AVAILABLE. THIS IS A DEFECTIVE SAFETY PART PROBLEM WHICH FCA SHOULD BE REQUIRED ISSUE A RECALL.*DT*JB

POWER STEERING RACK LOSES FLUID BETWEEN THE RACK AND THE BOOT. THE RACK HAS BEEN REPLACED TWICE FOR THE SAME ISSUE AND NOW NEEDS A 3RD REPLACEMENT RACK. LOSS OF POWER STEERING FLUID CAN LEAD TO LOSS OF STEERING ABILITY AND POSES A SAFETY RISK.

THE FRONT PASSENGER SEATBELT WILL NOT RETRACT, THEREFORE IT WILL NOT LOCK INTO PLACE. WE ARE UNABLE TO HAVE A FRONT PASSENGER BECAUSE OF THIS SAFETY ISSUE. WE HAVE TRIED TO GET IT TO RETRACT WHILE IN PARK OR DRIVE, ALSO WITH THE JEEP TURNED OFF.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACKUP CAMERA WAS MALFUNCTIONING. THE CONTACT HAD BEEN TO TWO UNKNOWN DEALERS, BUT THE FAILURE COULD NOT BE REPAIRED. THE DEALERS PREDICTED THAT THERE MAY BE A RECALL ISSUED IN DECEMBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT ON MY 2015 JEEP GRAND CHEROKEE DEPLOYED WHILE PARKED IN MY GARAGE UNOCCUPIED. I TOOK THE VEHICLE TO A LOCAL CHRYSLER DEALER - THEY CHECKED THE COMPUTER AND HEADREST AND DETERMINED THAT THE VEHICLE WAS NOT IN AN ACCIDENT AND A FAILED LOCKING MECHANISM IS WHAT CAUSED IT TO DEPLOY. THE DEALER AGREED TO CONTACT CHRYSLER ON MY BEHALF FOR A RESOLUTION. I WAS TOLD BY THE DEALER THAT CHRYSLER AGREED TO PAY FOR HALF THE COST OF THE REPAIR - APPROXIMATELY $350. I AGREED TO PAY THE $350 ONLY IF THEY REPLACED BOTH HEADRESTS WHICH THEY DECLINED. I AM CURRENTLY DRIVING MY VEHICLE WITH A DEFECTIVE HEADREST - HOPING THE SECOND HEADREST DOES NOT FAIL ALSO.

THE "SERVICE SHIFTER" WARNING FLASHES ON MY DASHBOARD RANDOMLY BUT DOES NOT AFFECT THE PERFORMANCE OF THE VEHICLE. THE DEALER READ THE DIAGNOSTIC CODES AND SAID NO TROUBLE FOUND. "BRING IT IN WHEN IT HAPPENS AGAIN" WAS THEIR BEST ADVICE. THEY SAID THEY WERE NOT AWARE OF ANY RECALLS - WHICH I DON'T BELIEVE. I HAVE READ ENOUGH ON-LINE COMMENTS TO KNOW THIS ISSUE IS HAPPENING WITH MANY OTHER JEEP OWNERS. WE NEED YOUR HELP IN HAVING JEEP ISSUE A RECALL TO HAVE THIS COMMON PROBLEM RESOLVED.

WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DRIVE 100FT AND IT HAPPENED AGAIN. I THEN "ROLLED" INTO AN EMPTY LOT ON THE SIDE OF THE ROAD WHERE SMOKE WAS NOTICED COMING OUT OF THE HOOD. I POPPED THE HOOD BUT DID NOT OPEN IT AND CALLED 911. WHILE ON THE PHONE WITH 911, A LOUD POP WAS HEARD UNDER THE HOOD, SPARKS WERE SEEN AND THE CAR CAUGHT FIRE.*DT*JB

MEMORY SEATS NO LONGER WORK, THEREFORE CAUSING MY SEAT TO BE OUT OF WHACK AND I CAN NOT SIT RIGHT. MY ENGINE BEGAN TO MAKE A TICKING NOISE OUT OF NOWHERE, MEANING SOMETHING IS WRONG. ONE HEADLIGHT IS OUT BUT ISN'T AND CAUSES MY BRIGHT TO BE ON AT ALL TIMES. WHEN USING MY LIGHT I NOW CANNOT USE MY ACTUAL BRIGHTS. *PM

MY PASSENGER SIDE ACTIVE HEADREST POPPED OPEN ALL OF A SUDDEN WHILE PARKED. LUCKILY, THERE WAS NO ONE SITTING THERE AT THE TIME. I'VE READ STORIES FROM A LOT OF OTHER JEEP AND CHRYSLER OWNERS THAT EXPERIENCED THE SAME ISSUE AND THERE IS A CLASS ACTION SUIT TO FORCE A RECALL. AT BEST, THIS IS AN EXPENSIVE FIX WHICH REALLY SHOULD BE THE MANUFACTURER'S RESPONSIBILITY. AT WORST, IT CAN KNOCK SOMEONE OUT WHILE DRIVING AND CAUSE AN ACCIDENT. PLEASE LOOK INTO IT.

WE HAD OUR 2015 JEEP GRAND CHEROKEE WORKED ON TO REPAIR THE ISSUES PER NHTSA RECALL # 16V-240. RECENTLY, THE JEEP ALERTED ME AS I WAS DRIVING AT A SPEED OF APPROX. 35 MPH THAT THE "AUTOPARK HAS BEEN DISABLED." MY DEALER IS UNABLE TO FIGURE OUT WHY THIS RECALL/SOFTWARE UPDATE HAS FAILED AND RENDERED THE "ADDITIONAL MECHANISM TO MITIGATE THE EFFECT OF OPERATOR ERROR IN FAILING TO SHIFT THE MONOSTABLE GEAR SELECTOR INTO PARK PRIOR TO EXITING THE VEHICLE" CURRENTLY USELESS.

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

THE POWER STEERING RACK HAS A SLIGHT LEAK, WHICH WAS DISCOVERED SHORTLY AFTER THE WARRANTY HAD EXPIRED.

I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE RACK AND PINION STEERING ASSEMBLY WAS LEAKING POWER STEERING FLUID AND THAT MY POWER STEERING FLUID RESERVOIR WAS NEARLY EMPTY. MY CAR HAS 80K MILES ON IT. THIS APPEARS TO BE A COMMON COMPLAIN AMONGST OWNERS OF MY MAKE AND MODEL VEHICLE.

THE FRONT SEAT DRIVER SIDE HEADREST HAS PROTRUDED FORWARD. I JUST NOTICED IT YESTERDAY WHEN I DROVE THE JEEP HOME FROM WORK. IT WAS PARKED IN OUR COMPANY PARKING LOT ALL DAY WHILE I WAS AT WORK WHEN THIS HAPPENED. WENT TO SCHICKER AUTOMOTIVE GROUP (JEEP DEALER) IN WASHINGTON MISSOURI. THEY TOLD ME I NEED A WHOLE NEW HEADREST. TOTAL COST, PARTS AND LABOR. $771.00

PASSENGER HEADREST COMPLETELY CAME APART. THE BACK IS NOT ATTACHED TO THE FRONT AND YOU SEE ALL OF THE INNER COMPONENTS. NO INCIDENT OR SHOCK TO THE VEHICLE TO CAUSE THIS. ONE DAY IT WAS FINE, NEXT DAY IT WASN'T.

2015 JEEP GRAND CHEROKEE WITH 66,500 MILES SUDDENLY HAD SERVICE SHIFTER MESSAGE IN CONJUNCTION WITH CHECK ENGINE LIGHT. I HAD TROUBLE SHIFTING CAR INTO GEAR. ALMOST SEEMED LIKE IT WAS LOCKED UP. THE MESSAGE DISAPPEARED AND WENT INTO GEAR WITH NO MORE PROBLEMS FOR A FEW DAYS. THEN THE SAME THING HAPPENED AGAIN. I CALLED THE LOCAL DEALERSHIP TO MAKE AN APPOINTMENT. I TOOK MY JEEP IN AND NOTHING SHOWED ON THE DIAGNOSTIC TEST CONCERNING SHIFTER, BUT THEY DID FIND PROBLEMS WITH THE STEERING SYSTEM. ISSUE WAS COVERED UNDER EXTENDED WARRANTY. THEY RE-EXAMINED IT AGAIN AND STILL COULD T FIND ANY ISSUES WITH THE SHIFTER. THE DEALERSHIP HAD MY JEEP FOR 6 DAYS. I PICKED UP MY JEEP TODAY AND AFTER DRIVING ABOUT 60-70 MILES THE MESSAGE SERVICE SHIFTER APPEARED FOR ABOUT 3 SECONDS AS I WAS DRIVING AND THEN DISAPPEARED. I AM EXTREMELY IRRITATED ABOUT THIS ISSUE. I INTEND TO CONTACT THE DEALERSHIP TOMORROW. I HAVE READ MANY OTHER COMMENTS ONLINE ABOUT THIS SAME PROBLEM WITH 2015, 2016, 2017 AND 2018 MODELS. THIS ISSUE NEEDS TO BE INVESTIGATED FOR RECALL. THIS SHOULD BE COVERED AND FIXED PER MANUFACTURER.

DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL

HEAD REST BLEW APART WITH NO ACCIDENT INVOLVED. PARKED IN DRIVEWAY. NO RECALL FOUND RELATED. RESEARCH FOUND THAT THIS IS A COMMON ISSUE.

MY COMPLAINT IS ABOUT A DANGER CAUSED BY A U-CONNECT (UC) UPDATE NOTICE FOR MY 2015 JEEP GRAND CHEROKEE THAT, UNTIL COMPLETED, THE JEEP'S SAFETY FEATURES INCLUDING 911 WERE UNAVAILABLE. A PROGRAMMING GLITCH WOULDN'T ALLOW AN UPDATE TIME TO BE CHOSEN.THE NOTICE CONTINUED TO BLOCK THE SCREEN MAKING IT UNUSABLE. ON 10-3-19, AN HR INTO A 5 HR TRIP, A NOTICE ON THE SCREEN SAID: URGENT UPDATED NEEDS TO BE SCHEDULED/COMPLETED W/IN 24 HOURS BUT, IN MEANTIME, "ESSENTIAL SERVICES" LIKE 911 & BLUETOOTH (& COUPLE OTHERS) AREN'T AVAILABLE. I TRIED TO SET A TIME BUT THE ORIGINAL SCREEN KEPT POPPING BACK UP. I COULD NOT CLEAR THE NOTICE FROM THE SCREEN AND IT BLOCKED BEING ABLE TO USE ANY OF THE SCREEN TABS. COULDN'T EVEN USE UC'S CALL-ASSIST BUTTON ON REARVIEW MIRROR. IN THE GLOVE BOX I FOUND AN ACTUAL # FOR UC & CALLED DIRECTLY. THE WOMAN, HELEN, SAID THERE'D BEEN A "GLITCH" IN THE PROGRAM, THAT I WAS "OUT OF LUCK," SHE WAS SORRY FOR THE INCONVENIENCE, THAT SHE HAD OTHER CUSTOMERS TRAVELING & IN SIMILAR PREDICAMENT. INITIALLY SHE SUGGESTED I PULLED OFF THE HWY TO ATTEMPT A SYSTEM RESET (AFTER WHICH THE HAZARD LIGHTS WOULDN'T SHUT OFF UNTIL AN EXTRA LONG HOLD OF THE HAZARD BUTTON). WHEN THE RESET DIDN'T WORK, SHE ADVISED THAT WHEN WE GET TO OUR DESTINATION (UNLESS WE FELT UNSAFE WE SHOULD STOP OUR TRIP THEN) TO BE OUT OF THE CAR FOR AT LEAST AN HOUR, TO PICK AN UPDATE TIME W/O ANY ZEROS (APPARENTLY THAT WAS THE "GLITCH") LIKE 11:17. THE CAR HAD TO BE LOCKED IN A CERTAIN PATTERN TO PUT IT IN "SLEEP" MODE. THE ACTUAL KEYS HAD TO BE AT LEAST 25 FEET AWAY FROM THE VEHICLE. IF THIS ALL DIDN'T WORK WE'D HAVE TO FIND A DEALER BUT IT DID WORK OVERNIGHT. SO WE DROVE FOR 4 HOURS W/O NAVIGATION, BLUETOOTH OR 911. NOR DID WE HAVE RADIO ACCESS TO HEAR TRAFFIC OR WEATHER REPORTS ALONG OUR ROUTE. IT WAS VERY UNSETTLING TO BE DRIVING IN THE DARK WITHOUT ANY OF THE JEEP'S COMPUTER AVAILABLE.

SERVICE SHIFTER WARNING

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN AROUND MAY OF 2018 AND WORSENED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PARAMUS (315 ROUTE 4 WEST, PARAMUS, NJ 07652) WHERE THE EMISSION EVAPORATION VENT WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64723187. THE CONTACT ALSO STATED THAT A CRASH OCCURRED BECAUSE THE BRAKES SEIZED WHEN THE VEHICLE STALLED. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.