2015 Land Rover LR4 (7 Seat) SUV 4WD

The contact owns a 2015 Land Rover LR4. The contact stated that upon taking his vehicle to an independent mechanic, the mechanic informed him that fuel had been leaking from the vehicle. The contact then took the vehicle to a dealer where he was given an estimate for repair. The contact then received a recall notice for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the contact was informed by the dealer that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Started as fuel odor and then developed into a significant fuel leak from the fuel tank. Looks like it was the fuel tank flange. We had an extended warranty that covered the repair however the vehicle has only 36000 miles and this failure was extremely dangerous.

HAD SURGERY ON LEG SO WAS SITTING IN BACKSEAT BEHIND THE PASSENGER SEAT. I WAS SITTING SIDEWAYS TO KEEP MY LEG ELEVATED. WHEN WE ARRIVED AT OUR CABIN AND THE CAR WAS PARKED....I SPUN AROUND TO NORMAL SEATING POSITION TO REMOVE THE SEAT BELT AND GET OUT OF THE CAR. HOWEVER, THE SEAT BELT TENSIONER KEPT GETTING TIGHTER AND TIGHTER WITH EACH MOVEMENT I MADE. I WAS THINKING THIS IS CRAZY..THIS CAN'T BE HAPPENING..IT HAS TO EVENTUALLY RELEASE THE TENSION. IT DID NOT. IT KEPT GETTING TIGHTER UNTIL I WAS PINNED INTO THE DOOR JAMB WITH IT STRANGLING ME AROUND MY NECK. MY PARTNER HELPED PULL IT DOWN OFF MY NECK WHILE I HELD THE SEATBELT FROM TIGHTENING FURTHER. HE THEN RAN INTO THE CABIN AND GRABBED A PAIR OF SCISSORS TO CUT ME OUT. I AM A 220 LB FIT SHAPE 6'-2" TALL MALE.

THE LR4 LANDROVER 2015 19 SEPARATE ELECTRONIC SYSTEM FAILURES OCCURRED DURING AN ACCIDENT THAT OCCURRED RECENTLY (APRIL 2017).BELOW ARE A HANDFUL OF THE ISSUES AND ATTACHED IS THE LANDROVER REPORT FOR REFERENCE. IN SHORT, LAND ROVER OF SUDBURY SOLD A VEHICLE WITH THESE ISSUES, SERVICED THE VEHICLE PRIOR TO THE ACCIDENT AND STILL NEVER ALERTED MYSELF TO THESE POTENTIALLY FATAL ISSUES. ISSUES - ANTILOCK BRAKES - HIGH SPEED CAN AND LOST COMMUNICATION WITH STEERING ANGLE SENSOR MODULE - LOST COMMUNICATION WITH ABS CONTROL MODULE - ENGINE FAIL - LOST COMMUNICATION WITH TRANSFER CASE CONTROL MODULE - LOST COMMUNICATION WITH ABS CONTROL MODULE - INVALID DATA RECEIVED FROM TRANSMISSION, RESTRAINTS AND BODY CONTROL MODULES - AIRBAGS DID NOT DEPLOY WHEN ACCIDENT OCCURRED - WAS HIT IN THE REAR POST 20MPH - LOST COMMUNICATION WITH VEHICLE DYNAMICS CONTROL MODULE - CRASH EVENT STORAGE - FULL AND LOCKED THE CAR WAS AT A FULL STOP / STOP SIGN WHEN STRUCK. THE ISSUES MENTIONED ABOVE IS PART OF THE REPORT PROVIDED BY HERB CHAMBERS DIAGNOSTIC SERVICES CENTER.

TL* THE CONTACT OWNS A 2015 LAND ROVER LR4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V614000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

APPROXIMATELY ONE MONTH AND 900 MILES INTO DRIVING MY NEW LR4, THE CHECK ENGINE LIGHT CAME ON, AND I COULD HEAR A LOUD FAN RUNNING. I CALLED THE DEALER AND WAS INFORMED IT WAS LIKELY A MINOR FAULT IN THE GAS TANK CAP AND TO STOP BY FOR THE ERROR CODE TO BE CHECKED AT MY CONVENIENCE. WHEN I VISITED THE DEALER, THE CODE INDICATED A COOLANT TEMPERATURE ISSUE. THE SERVICE ADVISOR CLEARED THE CODE AND SAID THAT THE FAULT WAS LIKELY JUST THE VEHICLE "BREAKING IN" AND TO RETURN IF THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. ABOUT ONE MONTH AND ANOTHER 900 MILES LATER, THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME, AFTER KEEPING THE CAR FOR A WEEK TO DIAGNOSE THE PROBLEM, THE DEALER INFORMED ME THAT THERE WAS A DEFECT AFFECTING ALL NEW LR4'S. APPARENTLY, THE THERMOSTAT WAS DESIGNED IN SUCH A WAY THAT REQUIRES THREE WIRES, AND ONLY TWO WIRES ARE ACTUALLY FED TO THAT COMPONENT. AS A RESULT, THE VEHICLE DETECTS THE ENGINE OVERHEATING WHEN IT IS ACTUALLY RUNNING NORMALLY. THE DEALER SAID THAT NO FIX CURRENTLY EXISTS, BUT THEY WERE EXPECTING ONE IN THE NEXT COUPLE OF WEEKS. THE DEALER OFFERED TO BUY THE VEHICLE BACK FROM ME. THE DEALER SAID HE HAD NO OTHER LR4'S TO OFFER ME SINCE THE ENTIRE INVENTORY OF NEW LR4'S HAVE THE SAME DESIGN DEFECT AND A RECALL WOULD BE ISSUED. FOR THE TIME BEING, I CHOSE TO KEEP THE VEHICLE, BUT TWO WEEKS HAVE PASSED, AND THERE IS STILL NO WORD ON THE STATUS OF THE REPAIR. *TR