EN

2015 Land Rover Range Rover Evoque (5-Door) SUV 4WD

7
Recalls
61
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

61 Complaints

for 2015 LAND ROVER RANGE ROVER EVOQUE (5-DOOR)
12/09/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG9FH******
Summary

Two month ago , i bought this 2015 Landover Evoque a week later i smelled fuel gasoline odor , after a close inspection , found gasoline leaking from the right rear of the vehicle's tire above the gas tank , am a mechanic by hobby , started digging in online and found the same issue with other landcovers see below (( Makes/Models/Model Years: LAND ROVER/LR4/2010-2016 LAND ROVER/RANGE ROVER SPORT/2010-2013 Mfr's Report Date: August 12, 2021 NHTSA Campaign Number: 21V-635 Components: FUEL SYSTEM, GASOLINE FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE Potential Number of Units Affected: 111,746 Problem Description: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak. Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.)) I took vehicle to a land rover dealership , they confirmed the leaking issue from fuel sending unit (FLANGE) they found the unit cracked .I did contact Land rover customer relationship ,they confirmed with dealership service adviser that this part is defective ! They refused to take responsibly This issue am having is the exact same issue that was acknowledged by landcover on a different model. I wonder how many other landcover like mine is on the road now, with leaking fuel from the gas tank .Very hazardous and dangerous issue for the publics

10/02/2021
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: SALGS2VF7FA******
Summary

Help

09/21/2021
Components: STRUCTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Incident Date: 09/21/2021
Crash: No
Fire: No
Vehicle Identification Number: salvt1bg6fh******
Summary

Vehicle has stress cracking bilaterally on front bumper where it meets the fender , looks like it is due to heat or excess tension from headlight. Cracks are split down the sides symmetrically and end result is requiring a brand new bumper at thousands of dollars. LTB00738NAS2 Is a technical bulletin describing exact issue but land rover states this bulletin doesn’t matter to me as I am out of factory warranty and there is no recall. The bumper being adrift reduces safety of the vehicle and interferes with alignments of sensors used for parking, collision avoidance, and other ADAS systems.

07/17/2021
Components: ENGINE
Incident Date: 07/03/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG8FH******
Summary

2015 Evoque cam failed and ruined the engine at 68k miles. The cost of the repair exceeds the value of the car (about $17k). No one will fix it for this reason. It shifted into neutral unexpectedly causing a potential traffic hazard. It was impossible to move it out of the roadway without the assistance of a tow truck (parking brakes lock, and gear selector becomes useless.) After some research this seems to be a fairly common known issue. This is very unsafe, and financially devasting on a financed car. There were no warnings and no prior issues up to the time of incident.

06/22/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/18/2021
Crash: No
Fire: No
Vehicle Identification Number: salvn2bg0fh******
Summary

After driving the vehicle for 30 miles or more and parking in the garage, a very strong gas odor fills the garage; the vehicle has to be parked outside in the driveway.

04/11/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVT1BG6FH******
Summary

MY CAR WAS TAKEN IN TO A DEALER MULTIPLE TIMES REGARDING WHAT I BELIEVED WERE SEIZED AND LEAKING MAGNERIDE SHOCKS. WHEN ON FREEWAY AND CAR HIT A BUMP THE WHOLE CAR WOULD GIVE A LOUD THUMP AND STABILITY WAS SERIOUSLY COMPROMISED TO THE POINT TURNS DID NOT FEEL SAFE IF THERE WAS A 'ROUGH' ROAD. DEALER FAILED TO RECOGNIZE IT EVEN AFTER ME BRINGING IT IN AND STATING THE PROBLEM AS THEY SAID THAT ISSUE WOULD BE MORE RARE. HAD A THIRD PARTY INSTALL NEW MAGNERIDE SHOCKS... 2 WERE COMPLETELY SEIZED UP IN EXTENDED POSITION ALMOST TO THE POINT THEY COULDN'T BE REMOVED AND A THIRD WAS LEAKING. THERE IS NO MENTION OF ANY SERVICE, LIFESPAN, OR MAINTENANCE ON THE MAGNERIDE SHOCKS. WHILE IN THE PROCESS OF SUSPENSION REMOVAL, BOTH FRONT AXLES WERE BROKEN AS THE INSTALLER NOTICED THE FRONT AXLE THREADS WERE STRIPPED AT THE HUB AND ONE NUT SIEZED AND ANOTHER WAS DANGEROUSLY LOOSE... ENDED UP NEEDING TWO NEW FRONT AXLES AND WHEEL BEARING. THE MAIN ISSUE IS THE REACTION BETWEEN THE METALS, THE HUBS ARE ALUMINIUM AND THE BOLTS ARE STEEL AND THAT CAUSES GALVANIC CORROSION AND CAN BE A SERIOUS SAFETY ISSUE. SHOULD THERE BE SHEARING OR BREAKAGE WHILE DRIVING IT COULD BE LETHAL AND IT'S A SERIOUS DESIGN FLAW.

03/09/2021
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG0FH******
Summary

2015 EVOQUE, 50K MILES ONLY. ON FEB 26TH 2020, I WAS ON THE INTERSTATE AND NOTICED A HUMMING SOUND FROM ENGINE SIDE. GRADUALLY IT BECAUSE SO LOUD AND NON IGNORABLE. THE VEHICLE LOST POWER AND SLOWED DOWN ON THE INTERSTATE. MY WHOLE FAMILY SURVIVED A CLUSTER CRASH BY MERE LUCK. DEALERSHIP SAYS TURBO IS BLOWN AND THIS IS COMMON PROBLEM. BILLS $4500 AND AM OUT OF WARRANTY SINCE NOV 2020. COMMON PROBLEM ??? HOW CAN A 5 YR OLD 50K VEHICLE HAVE A COMMON PROBLEM THAT COSTS $4500 TO FIX ? MY RESEARCH SHOW LAND ROVER WAS ALWAYS AWARE OF THIS TURBO FAILURE ISSUES AND NEVER ATTEMPTED TO FIX IT. THIS IS A DESIGN ISSUE HIDDEN FROM CUSTOMERS AND WE ARE MADE TO PAY FOR THE DEFECT. PLEASE INVESTIGATE THIS WITH LR AND I REQUEST A RECALL OF TURBOS ON ALL DEFECTIVE LR VEHICLES ASAP.

01/25/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 12/21/2020
Crash: Yes
Fire: No
Vehicle Identification Number: SALGS2TF7FA******
Summary

I HAD BACKED IN TO THE GARAGE AND TURNED THE 'KNOB' TO PARK. THE VEHICLE WAS IN PARK, I HAD REMOVED MY SEATBELT BUT NOT EXITED THE CAR YET AND THE CAR WENT BACKWARDS WITH SOME FORCE AND BREAKING DIDN'T STOP IT, ONLY AFTER I HIT THE BUTTON TO CUT IT OFF, MULTIPLE TIMES, DID IT FINALLY SHUT DOWN. MY HUSBAND WAS BEHIND THE CAR, GETTING READY TO GET THE GROCERIES OUT OF THE REAR. THIS VEHICLE STRUCK HIM AND WENT THRU THE KITCHEN WALL OF OUR CONDO. HIS LEG WAS STUCK UNDER THE TIRE WHICH THAT WAS TURNING ON TOP OF HIS CALF. I AM ABSOLUTELY CERTAIN THE CAR WAS IN PARK BC NOT ONLY WAS THE KNOB SET AT P BUT ALSO THE P WAS ON THE SCREEN. ONLY CERTAIN BECAUSE I'M ALWAYS CAUTIOUS DUE TO THE PROXIMITY OF DISTANCE OF EVERYTHING IN THE GARAGE AND TIGHT QUARTERS.

01/24/2021
Components: POWER TRAIN
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVT2BG1FH******
Summary

WHILE DRIVING, MY CAR WILL UNEXPECTEDLY SHIFT INTO NEUTRAL. EACH TIME THIS HAS HAPPENED ON DECELERATION AND IS ACCOMPANIED BY A "RESELECT GEAR" ALERT ON THE DASH AND AN ALARM (DINGING) NOISE. THIS HAS HAPPED 5-6 TIMES IN 3 MONTHS. I HAVE TO FORCE THE SHIFTER OUT OF D AND INTO N THEN BACK TO D AND IT WILL CONTINUE DRIVING. I HAVE TAKEN IN INTO THE LAND ROVER DEALERSHIP 2 TIMES FOR A TOTAL OF ALMOST 6 WEEKS COMBINED, AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE OR GET THE FAULT TO REPLICATE. THERE IS A RECALL FOR MY SAME MAKE AND MODEL, JUST NOT MY VIN, THAT IS EXACTLY THE SAME AS WHAT MY CAR IS DOING.

01/16/2021
Components: ENGINE,LANE DEPARTURE
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVT1BG2FH******
Summary

MY 2015 RANGE ROVER EVOQUE WITH 52,000 MILES ON IT, LOST POWER WHILE DRIVING ON THE FREEWAY. I WAS UNABLE TO ACCELERATE AND KEEP UP WITH TRAFFIC EVEN WITH THE GAS PEDAL COMPLETE TO THE FLOOR. ON ROADWAYS THAT HAD HILLS, I WOULD LOSE SPEED CAUSING TRAFFIC TO BACK UP BEHIND ME. THE CHECK ENGINE ALSO CAME ON. WHEN I TOOK IT TO THE AUTO REPAIR SHOP I WAS TOLD THAT THE TURBO CHARGER HAD FAILED AND NEEDED TO BE REPLACED. THE ESTIMATE WAS $6275.

11/18/2020
Components: STRUCTURE
Incident Date: 10/13/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG8FH******
Summary

THE DRIVER SIDE DOOR IS NOT LOCKING, WHEN I LOCK THE CAR. EVERY DOOR ACCEPT THE DRIVER SIDE DOOR. I HAVE TO MANUALLY LOCK IT WHEN I DRIVE.

10/14/2020
Components: SEAT BELTS
Incident Date: 10/14/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG4FH******
Summary

SEATBELT LOCKS ITSELF IN STANDBY POSITION

09/07/2020
Components: ENGINE
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG8FH******
Summary

HARMONIC BALANCER SEPERATED AT 81,XXX MILES RUBBER WAS STILL IN GOOD CONDITION RANGE ROVER(LAND ROVER) REFUSES RESPONSIBILITY

09/07/2020
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG8FH******
Summary

IN NON DRIVING STATE SMARTKEY-KEYLESS VEHICLE MODULE- LOCKOUT-IMMIBILIZER KEYLESS ACESS/START RANDOMLY WILL NOT WORK,WILL SELF FIX IN A DAY OR NOT AT ALL SO RESET HAS TO BE PERFORMED, CAR IS ONLY ABLE TO BE STARTED WITH MANUAL KEY BLADE

08/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG7FH******
Summary

DRIVER SIDE DOOR WON'T LOCK WITH REMOTE BUT THE ALARM WILL STILL SOUND IF THAT DOOR IS OPENED. EVEN THOUGH THAT DOOR IS NOT LOCKED. IT WILL ALSO UNLOCK WITH THE REMOTE. IT JUST WON'T LOCK WITH THE REMOTE.

07/27/2020
Components: ENGINE
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG1FH******
Summary

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E LA PALMA AVE, ANAHEIM, CA 92807) WHERE THE GSM AND ALL TERRAIN SWITCH PACK WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.*DT

07/24/2020
Components: POWER TRAIN
Incident Date: 08/22/2015
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG2FH******
Summary

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHILE ACCELERATING, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LAND ROVER OF NAPERVILLE (1559 W OGDEN AVE, NAPERVILLE, IL 60540) ON MULTIPLE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MECHANIC DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

06/24/2020
Components: ENGINE
Incident Date: 06/22/2020
Crash: No
Fire: Yes
Vehicle Identification Number: SALVR2BG7FH******
Summary

TL* THE CONTACT OWNED A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE BEGAN TO HESITATE AS IF IT WAS GOING TO TURN OFF. THE VEHICLE ALSO BEGAN TO RELEASE SMOKE FROM THE REAR AND FRONT OF THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND THE VEHICLE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE HAD NOT BEEN EXAMINED BY A CERTIFIED MECHANIC OR DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

06/20/2020
Components: AIR BAGS
Incident Date: 11/17/2017
Crash: Yes
Fire: No
Vehicle Identification Number: SALVV2BG9FH******
Summary

IN NOVEMBER OF 2017 I WAS T-BONED ON THE DRIVER'S SIDE. THE CURTAIN AIRBAG DEPLOYED AND SAVED MY HEAD, HOWEVER, THE SIDE AIRBAG DID NOT DEPLOY. MY SPLEEN WAS SEVERED AND I SPENT 3 WEEKS IN ICU. NOW, 2 1/2 YEARS ON, I STILL HAVE HEALTH ISSUES. *TR

06/16/2020
Components: POWER TRAIN
Incident Date: 06/21/2019
Crash: Yes
Fire: No
Vehicle Identification Number: SALVR2BG2FH******
Summary

CAR RANDOMLY DROPS TO NEUTRAL WHILE DRIVING. *TR

06/12/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG3FH******
Summary

THE TURBOCHARGER HAS GONE OUT AND THE VEHICLE HAS LESS THAN 60K MILES ON IT. HOW CAN THIS BE POSSIBLE? AREN'T LAND ROVERS A HIGH END VEHICLE??? THERE IS NO REASON THAT MY AMERICAN MADE CAR IS OLDER THAN THIS VEHICLE AND I HAVE HAD NO COSTLY REPAIRS ON IT. SOMEONE NEEDS TO REVIEW THESE TURBOCHARGERS AND ENSURE A BETTER QUALITY BECAUSE THESE CARS ARE TOO EXPENSIVE AS IT IS AND NOW TO FIX THIS I NEED TO PAY OVER $3000!!! IT'S NOT RIGHT! THE VEHICLE WILL ACCELERATE SLOWLY AND DRIVE ROUGH WHEN GEARS ARE CHANGING. THE CODES WE GET ARE FOR THE TURBO CHARGER. *TR

05/24/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG0FH******
Summary

FOR THE 5TH TIME NOW, WHILE DRIVING NORMALLY ON CITY STREETS (AND ONCE ON THE HIGHWAY), THE CAR STARTS GIVING MULTIPLE FAULT MESSAGES REGARDING SYSTEM FAILURES AND THEN IT GOES INTO LIMP HOME MODE. ONCE, I TURNED IT OFF ON THE SIDE OF THE STREET AND IT LOCKED UP AND WOULD NOT COME BACK ON - IT HAD TO BE TOWED. THE FAULT MESSAGES INCLUDE "GEAR BOX FAILURE" AND "STABILITY CONTROL FAILURE", ABS FAILURE, POWER STEERING FAILURE, AND MORE. ALL FIVE TIMES, THE DEALERSHIP CANNOT FIND THE SOURCE OF THE PROBLEM. IT IS CURRENTLY AT THE SHOP AGAIN (IT WAS JUST THERE TWO WEEKS AGO FOR THE SAME ISSUE). I WILL NEVER FEEL SAFE DRIVING IT AGAIN KNOWING THAT IT CAN SUDDENLY HAVE PROBLEMS AT ANY TIME. *TR

05/20/2020
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: SALGV2TF4FA******
Summary

3 OF THE 4 DOORS (DRIVER'S DOOR, REAR DRIVER'S SIDE DOOR AND REAR PASSENGER SIDE DOOR) WILL NOT LOCK OR UNLOCK. KEYLESS ENTRY SYSTEM WILL NOT WORK, NOR DOES USING KEY FOB. DOORS CAN'T BE LOCKED WHILE CAR IS IN MOTION OR WHEN STOPPED. THE 3 DOORS MENTIONED ABOVE STAY UNLOCKED AT ALL TIMES. *TR

03/25/2020
Components: ENGINE AND ENGINE COOLING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/22/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVT1BG6FH******
Summary

I WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY THE SPEED LIMIT OF 75 MPH WHEN ALL THE SUDDEN THE CAR BEGAN MAKING A KNOCKING NOISE & STARTED LOSING POWER AND RAPIDLY DECELERATING OUT OF MY CONTROL. MY RPMS BEGAN RUNNING 7K+ AND I NEEDED TO JAM DOWN ON THE GAS PEDAL IN ORDER TO TRY AND MAINTAIN SPEED AND AVOID AN ACCIDENT, WHICH WORKED FOR A SECOND AND ACTUALLY ALLOWED ME TO GAIN BACK SPEED. HOWEVER, WITH THE GAS ALL THE WAY DOWN IT ONLY KEPT SPEED FOR A SHORT PERIOD UNTIL THE CHECK ENGINE LIGHT POPPED ON AND I BEGAN DROPPING DOWN SPEED AGAIN. I COULD NOT MAINTAIN SPEED. I IMMEDIATELY CHANGED TO THE RIGHT LANE AND WAS ABLE TO PULL OVER AT A REST STOP. I READ THE MANUAL, AND ACCORDING TO THE WARNING TRANSMISSION SIGNAL WHICH DISPLAYED, MY CAR MAY BE DRIVEN BUT PERFORMANCE MAY BE REDUCED AND I SHOULD IMMEDIATELY TAKE IT INTO A DEALER, WHICH I DID. I WAS LATER TOLD BY AN AUTHORIZED DEALER THAT 'MY TURBO HAD BLOWN' WITH CRACKS ALONG WITH A DESTROYED SOLENOID AND OTHER PARTS RELATING TO THE SPEED OF MY CAR. IT CURRENTLY HAS UNDER 80K MILES AND IS IN THE REPAIR SHOP AS WE SPEAK. IT HAS HAD ROUTINE MAINTENANCE AND JUST UNDERWENT SERVICE CARE (REPLACED OIL/ OIL FILTER, TRANSMISSION FLUID , ETC) LESS THAN 2 MONTHS AGO. THE TOTAL ESTIMATED REPAIR COST RELATING TO THIS SAFETY CONCERN IS ROUGHLY $5,200 USD FROM AN AUTHORIZED DEALER (A NEW TURBO, SOLENOID, LABOR, ETC).

02/07/2020
Components: POWER TRAIN
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP1BG1FH******
Summary

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE SHIFTED GEARS TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN). LAND ROVER OF TACOMA LOCATED AT 1601 40TH AVE CT E, FIFE, WA 98424, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE 8 TIMES IN TOTAL. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.

02/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG7FH******
Summary

DOOR LATCHES DO NOT LOCK.

12/14/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/07/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG7FH******
Summary

I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPLAINED THE ISSUE. THE NEXT DAY I WAS TOLD THE BULBS HAD BLOWN WAS NOT A WARRANTY ISSUE. I ASKED HOW BOTH WENT OUT SIMULTANEOUSLY, & IF ALL CODES WERE REPAIRED. I WAS TOLD "BOTH BULBS BLOW SIMULTANEOUSLY ALL THE TIME" I AGAIN ASKED IF ALL CODES HAD BEEN REPAIRED, I WAS TOLD "THERE AREN'T ANY OTHER CODES." I ADVISED I HAD A PICTURE OF THE CODES ON MY PHONE. I WAS THEN TOLD "OH, I'LL CALL YOU BACK." I HEARD NOTHING UNTIL I CALLED THE NEXT DAY TO CHECK ON MY CAR. AT THAT TIME I WAS TOLD OF A KNOWN ISSUE WITH A FAULTY WIRING HARNESS CAUSING BOTH LIGHTS TO BLOW, BUT THE REPAIR PART WAS NO LONGER MADE, & MY ONLY OPTION WAS TO REPLACE THE BULBS EACH TIME THEY BLOW. I EXPRESSED MY CONCERN FOR THE SAFETY OF ME & MY FAMILY. I WAS TOLD "I'LL CHECK ON IT & CALL YOU BACK." THE NEXT DAY AFTER HEARING NOTHING, I AGAIN CALLED. I WAS TOLD THE WIRING HARNESS WAS NO LONGER MADE & THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BUT WOULD BE COVERED BY THE WARRANTY. TODAY THE DEALER IS SAYING THE WARRANTY DOES NOT COVER "ILLUMINATION" & I WOULD HAVE TO PAY $1100 TO FIX THE ISSUE. THE WARRANTY COMPANY SAYS THEY DON'T COVER HEADLIGHTS OR BULBS, BUT THE DEALER NEEDS TO RESUBMIT AS AN ELECTRICAL ISSUE AND IT WOULD BE COVERED. THE LR DEALER SAYS THEY CALLED TO RESUBMIT AND WAS DENIED, THE WARRANTY CO. STATES THE DEALER NEVER CALLED BACK. THE DEALER STILL HAS MY CAR, I STILL HAVE NO HEADLIGHTS, AND THE SAFETY OF MYSELF AND MY FAMILY ARE AT GREAT RISK AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BLOW. THIS IS A KNOWN ISSUE, AND LAND ROVER REFUSES TO CORRECT IT.

12/11/2019
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/06/2019
Components: ENGINE
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG3FH******
Summary

LOSS OF POWER. HIGH RPM, ECO MODE NOT WORKING. CHECK ENGINE LIGHT ON WITH CODE FOR TURBO LOSS OF POWER. ONLY 47K MILES. WILL NOT SHIFT PROPERLY. MAJOR POWER LOSS

11/03/2019
Components: ENGINE
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG7FH******
Summary

TURBO BLOWS UP/GOES OUT WHILE DRIVING. MAKING INCLINED SPEEDS HARD TO REACH TO MOVE OUT OF WAY OF VEHICLES. HAS NO PEP BEHIND IT.

10/22/2019
Components: ELECTRICAL SYSTEM,SEATS,ENGINE
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG2FH******
Summary

ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.

09/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG0FH******
Summary

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. SOON AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE ECO BUTTON WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO LAND ROVER SAN ANTONIO (13660 I-10, SAN ANTONIO, TX 78249, 210-561-4900) AND WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORT. THE CONTACT WAS GIVEN A QUOTE OF $1,000 FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

07/01/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVNBG2FH0******
Summary

CAR SWITCHING INTO NEUTRAL RANDOMLY AND BRAKES DO NOT ENGAGE IMMEDIATELY/LAG IN RESPONSE AFTER ENGAGING BRAKE PEDAL.

05/28/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
Incident Date: 05/07/2019
Crash: Yes
Fire: No
Vehicle Identification Number: SALVR2BG5FH******
Summary

THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN PARK AND I EXITED THE VEHICLE. I WENT INSIDE AN ADJACENT BUILDING FOR APPROXIMATELY 1 MINUTE. I RETURNED TO THE VEHICLE AND OPENED THE FRONT PASSENGER SIDE DOOR. I PICKED UP MY KEY FOB AND PRESSED THE IGNITION BUTTON TO TURN OFF THE ENGINE. WHEN THE ENGINE TURNED OFF THE VEHICLE BEGAN TO ROLL AWAY AND STRUCK A PARKED CAR AND PINNED ME BETWEEN THE VEHICLE AND THE OPENED PASSENGER SIDE DOOR. MY HAND WAS PRESSED BETWEEN THE CAR DOOR AND A LIGHT POLE IN THE PARKING LOT. THE TOW TRUCK DRIVER SAT IN THE DRIVER'S SEAT AND PRESSED THE ENGINE BUTTON AND THE GEAR SHIFTER EMERGED AND WAS IN THE PARK POSITION. THE TOW TRUCK DRIVER THEN SHIFTED THE VEHICLE TO NEUTRAL AND THE VEHICLE WOULD NOT MOVE. THE PARKING BRAKE CONTINUED TO ENGAGE AND THE TIRES WOULD NOT ROLL FREELY.

03/30/2019
Components: SEAT BELTS,STRUCTURE,WHEELS
Incident Date: 03/29/2019
Crash: No
Fire: Yes
Vehicle Identification Number: SALVP2BG5FH******
Summary

I PARKED MY CAR AT THE DOG PARK AND WAS THERE FOR ABOUT 30 MINUTES. WHEN I CAME OUT MY CAR WAS ENGULFED IN FLAMES. TOTAL LOSS BY THE TIME THE FIREFIGHTERS WERE DONE FIGHTING THE BLAZE. .

03/29/2019
Components: ENGINE
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG8FH******
Summary

JUST PURCHASED MY CAR IN JULY 2018. WAS A PREVIOUS LEASED CAR WITH REGUIAR MAINTENANCE. I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY WOULD NOT SHIFT GEARS NO PICKUP IN THE CAR. LUCKILY I WAS ABLE TO PULL TO SIDE OF THE ROAD TO PREVENT AN ACCIDENT AND TURN CAR OFF AND BACK ON AGAIN. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO DRIVE TO AN AUTHORIZED LAND ROVER DEALER TO WHICH THEY STATE TURBOCHARGER HAS AN INTERNAL DEFECT AND A COMMON PROBLEM WITH MY MAKE AND MODEL CAR.

03/14/2019
Components: ENGINE
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG8FH******
Summary

THE TURBO FAILED AT 42000 MILES, WAS REPLACED UNDER WARRANTY BY RANGE ROVER OF PORTLAND. THE TURBO HAS FAILED AGAIN AT 84000 MILES. BOTH FAILURES OCCURRED WHILE DRIVING ON A HIGHWAY PASSING ANOTHER VEHICLE AT APPROXIMATELY 65 MPH. I HAVE BEEN ADVISED BY AN AUTHORIZED RANGE ROVER REPAIRMAN. MESSER AUTOWERKS OF KENNEWICK, WA. THAT THE TURBOS FOR THE EVOQUE AND LR2 HAVE A DESIGN FLAW, THERE IS AN INTERNAL COMPONENT THAT BREAKS OFF AND CAUSES THE TURBO TO FAIL. I RESEARCHED WITH YOUR WEBSITE AND RANGE ROVER THERE IS NO RECALL IN PLACE FOR MY MODEL AN YEAR

02/23/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG0FH******
Summary

((((EXACT SAME STORY AS ANOTHER REPORT FILED: NHTSA ID NUMBER:11076170))) . I GOT TO A RED LIGHT, TURNED GREEN I GO, GET UP TO 25MPH, CAR CUTS OUT (COMPLETE LOSS OF POWER). *MY ENGINE LIGHT IS NOW ON. I GET THE CAR TO START I IMMEDIATELY TURN AROUND TO GET HOME. * MY CAR LOOSES ALL POWER AND SHUTS OFF IN THE FREEWAY HOME. * I FINALLY GET THE VEHICLE HOME, AND MY HUSBAND RAN DIAGNOSTICS. - THE COMPUTER IS SAYING IT IS THE VARIABLE VALVE TIMING CONTROL SOLENOID ISSUE. * MY CAR ONLY HAS @80,000 MILES ON IT, AND SHOULD NOT HAVE THIS ISSUE. . **THIS IS A HUGE SAFETY CONCERN. * I HAVEN'T CONTACTED CORPORATE JAGUAR LAND ROVER YET. THIS SEEMS TO BE A VERY BIG REOCCURRING ISSUE, WITH THIS YEAR/MAKE/MODEL, AND IT SEEMS LIKE LAND ROVER IS DOING NOTHING ABOUT IT. . LOOKS LIKE IT MAY BE TIME TO LAWYER UP, AND SET UP A CLASS ACTION! . SEMPER FIDELIS

12/18/2018
Components: SEAT BELTS
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG1FH******
Summary

REAR MIDDLE SEAT BELT BECOME UNLATCHED. THIS HAS HAPPENED WHEN STATIONARY AS WELL AS WHILE IN MOTION. WE HAVE EXPERIENCED THIS SEVERAL TIMES WHILE TURNING AS WELL AS WHILE IDLE.

12/18/2018
Components: STRUCTURE
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG1FH******
Summary

RIGHT REAR DOOR WILL NOT LOCK WHEN USING THE REMOTE OR ELECTRIC LOCK FEATURE. IN ORDER TO LOCK THE DOOR YOU MUST MANUALLY DEPRESS THE LOCK FEATURE. WHEN DRIVING THE DOOR REMAINS UNLOCKED AND THEREFORE COULD OPEN.

12/18/2018
Components: EXTERIOR LIGHTING
Incident Date: 12/09/2015
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG1FH******
Summary

HEADLIGHT HAS GONE OUT 5 TIMES IN 73,000 MILES. THEY HAVE DISCOVERED IT WAS IMPROPERLY GROUNDED. THE FREQUENCY OF THE ISSUE HAS CREATED A SAFETY AND LEGAL ISSUE FOR DRIVING AT DUSK AND AFTER AS WELL AS IN BAD WEATHER.

12/01/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/30/2018
Crash: No
Fire: No
Summary

I PURCHASED A CAR AT AUTO MAGIC 3 MONTHS AGO. I JUST GET A FLAT TIRE AND REALIZED THE DEALER DID NOT GIVE ME THE KEY TO UNLOCK THE TIRE. I DROPPED THE CAR TO THEM AND THEY COULD NOT FIND A KEY TO GIVE ME. THEY HAVE ME GO HOME AND WILL NOT GIVE ME A CAR TO DRIVE WHILE I AM WAITING FOR THE KEY.

09/13/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/07/2018
Crash: Yes
Fire: No
Vehicle Identification Number: SALGS2VF1FA******
Summary

09/06/18 I WAS STOPPED ,WITH MY FOOT ON THE BRAKE, WAITING TO TURN LEFT BECAUSE THERE WAS ONCOMING TRAFFIC. SUDDENLY, WHILE I STILL HAD MY FOOT ON THE BRAKE. MY VEHICLE ACCELERATED AND I HAD TO VEER AND SWERVE TO MISS ONCOMING TRAFFIC. 09/07/18 IT WAS ABOUT 10:50 AM AND I WAS PREPARING TO PARK NEXT TO A STORE. AS I WAS ATTEMPTING TO PARK, AGAIN WITH MY FOOT ON THE BRAKE, MY VEHICLE ACCELERATED OUT OF CONTROL AND I WAS THRUST UP THE CURB, ACROSS A SIDE WALK AND THRU THE STORE FRONT. EVEN THOUGH MY FOOT WAS ON THE BRAKE, IT WOULDN'T STOP. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE AND THE STORE MY AIRBAG DID NOT DEPLOY. SUDDENLY THE VEHICLE SLOWED ON ITS OWN. IT WAS PLACED ON A TOW TRUCK AND DELIVERED TO THE H&H PREMIER AUTOMOTIVE IN OMAHA. LAND ROVER ENGINEERS AND MY INSURANCE COMPANY ARE INVESTIGATING MY CASE NUMBER WITH LAND ROVER IS 8000569280 I DO HAVE PICTURES IF YOU EMAIL ME I CAN ATTACH THEM TO THAT EMAIL. PLEASE INVESTIGATE THIS. I'M AFRAID RANGE ROVER WILL NOT ADMIT THAT THERE IS A PROBLEM BECAUSE IT WOULD BE A MAJOR RECALL BUT SOMEONE IS GOING TO BE KILLED IF THIS CONTINUES.

07/15/2018
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: SALVP2BG7FH******
Summary

AT AROUND 12:40PM ON JULY 10TH, 2018. MY COUSIN AND I WERE PARKING THE 2015 EVOQUE IN A GARAGE DRIVEWAY. THE DRIVEWAY HAS A SLIGHT DOWN SLOPE AND 3 OTHER VEHICLES IN FRONT OF ME SO BRAKES WERE BEING APPLIED TO MANEUVER. AS I WAS COMING TO A COMPLETE STOP, THE VEHICLE ACCELERATED HARD AND QUICKLY. I TRIED TO HOLD THE BRAKE BUT IT SEEMED IT HAD NO EFFECT. THE CAR ENDED UP HITTING THE END OF THE GARAGE STRUCTURE. 911 WAS CALLED SHORTLY AFTER. ON JULY 12TH, THE INSURANCE COMPANY HAS ALREADY DEEMED THE CAR A TOTAL LOSS.

07/06/2018
Components: ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG5FH******
Summary

ON 9/22/2017 I PURCHASED A CERTIFIED PRE-OWNED(CPO) RANGE ROVER EVOQUE FROM DIMMITT LAND ROVER IN CLEARWATER. IMMEDIATELY AFTER THE PURCHASE, I BROUGHT UP SEVERAL ISSUES WITH THE VEHICLE TO INCLUDE A MISSING FRONT PASSENGER WINDOW TINT, 3 BLOWN SPEAKERS ON THE FRONT PASSENGER DOOR, PART OF THE A PILLAR FALLING OFF WHILE DRIVING, PROBLEMS WITH THE ECO START/STOP NOT WORKING, AND A TIRE THAT SOUNDED LIKE A TRACTOR TRAILER. SINCE 9/22/2017 I HAVE BEEN TO THE SERVICE DEPARTMENT SOME 6 TIMES, THE MOST RECENT ON JUNE 8TH 2018 FOR ECO START/STOP ISSUE AND THE AGAIN THE TIRE NOISE. NEITHER ONE WAS ADDRESSED AT ALL. I ALSO BROUGHT THE VEHICLE IN FOR SCHEDULED MAINTENANCE TWICE SINCE 9/22/2017 AND BOTH TIME THE MAINTENANCE REQUIRED A TIRE MANDATORY TIRE ROTATION AT 40,000 AND 50,000 MILES. ON NEITHER OCCASION WAS THE TIRE ROTATION DONE. I WAS FORCED TO CONDUCT THE TIRE ROTATION MYSELF ON 6/9/2018. I AM A DISABLED VETERAN WITH MULTIPLE MEDICAL CONDITIONS AND HAVE NO BUSINESS DOING LABOR WORK. THIS IS WHY I PAIED THEM TO DO THE WORK. THEY ALSO HAVE USED MY DISABILITY TO DISCRIMINATE AGAINST ME ON MULTIPLE OCCASIONS GOING AS FAR AS USING PREDATORY TACTICS WITH MY DISABILITY TO TRY TO SELL ME OUT OF MY VEHICLE INSTEAD OF FIXING THE PROBLEM. (SEE ATTACHED)

07/05/2018
Components: SERVICE BRAKES
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG9FH******
Summary

WHILE VEHICLE WAS IN MOTION, THE BREAKS FAIL TO ENGAGE. ONLY UNTIL THE BREAK PEDAL WAS DEPRESSED ALL THE WAY TO FLOOR WAS IT ABLE TO ENGAGE CAUSING THE WHEELS TO LOCK AND LOSING CONTROL.

03/04/2018
Components: POWER TRAIN,ENGINE
Incident Date: 02/20/2018
Crash: No
Fire: No
Summary

I WAS DRIVING TO WORK WITH MY BABY IN THE BACK SEAT. I GOT TO A RED LIGHT, TURNED GREEN I GO, GET UP TO 40MPH, CAR CUTS OUT (COMPLETE LOSS OF POWER). THE PERSON BEHIND ME SWIRVES OFF THE ROAD TO MISS ME. I AM STUCK IN THE MIDDLE OF HWY 17 (VERY BUSY) THE ROAD FOR 5 MINUTES TRYING TO REATART. MY ENGINE LIGHT IS NOW ON. I GET THE CAR TO START I IMMEDIATELY TURN AROUND TO GET MY CAR AND MY BABY HOME. I AM UP TO 55MPH STILL ON HWY 17 IN JACKSONVILLE NC. MY CAR LOOSES ALL POWER AND SHUTS OFF, AND THE CARS BEHIMD ME SLAMS ON BRAKES AND THERE AIR BAGS COME OUT. NOTHING WAS HIT, BUT IT WAS CLOSE. I TOOK IT TO LAND ROVER IN WILMINGTON NC THEY ARE SAYING IT IS THE VARIABLE VALVE TIMING CONTROL SOLENOID. THE MECHANIC RYAN TOLD ME THAT THIS HAPPENS A FEW TIMES A YEAR, AND HE HAS WORKED ON MANY WITH THE SAME ISSUE. MY CAR ONLY HAS 60,000 MILES ON IT, AND SHOULD NOT HAVE THIS ISSUE. THIS IS A HUGE SAFETY CONCERN OF MINE, ME AND MY CHILD COULD HAVE BEEN HURT. I CONTACTED CORPORATE JAGUAR LAND ROVER AND TOLD THEM OF THE ISSUE I HAD AND THEY SAID THERE IS NOTHING THEY CAN DO. THIS IS A REOCCURRING ISSUE, AND NOTHING IS BEING DONE ABOUT IT, AND IF I WOULDNT HAVE THOUGHT FAST DURING MY INCIDENT I COULD HAVE LOST MY LIFE OR EVEN WORSE MY CHILDS.

01/11/2018
Components: EXTERIOR LIGHTING
Incident Date: 12/19/2017
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG2FH******
Summary

THE PASSENGER HEADLIGHT WENT OUT ON MY 2015 EVOQUE AT 24,280 MILES. I TOOK THE CAR TO THE RANGE ROVER DEALER WHERE I BOUGHT THE CAR. THE SERVICE ADVISOR SAID THE TECHNICIAN FOUND A TECHNICAL BULLETIN REGARDING "HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE". THIS IS DUE TO LOW RESISTANCE IN WIRING HARNESS. DEALER REPLACED THE WIRING HARNESS AND BULB UNDER WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT THE MANUFACTURER WAS AWARE OF BUT DID NOT NOTIFY ME IN ADVANCE IN ORDER TO GET THE WIRING HARNESS REPLACED PRIOR TO THE BULB FAILURE.

04/29/2017
Components: SEATS
Incident Date: 03/17/2017
Crash: No
Fire: Yes
Vehicle Identification Number: SALVV2BG8FH******
Summary

BACK SEAT WARMER SHORT CIRCUIT WHILE DRIVING CAUSING SEAT FIRE

03/20/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG0FH******
Summary

KEYLESS START - SIGNAL BEING JAMMED BY CELL PHONE. IN ADDITION TO ANOTHER RECENT ISSUE OF PARKING BRAKE ENGAGING AT START AND WHILE DRIVING DOWN THE ROAD. LAND ROVER CANNOT FIND ERROR CODES IN SOFTWARE AND IS NOT ABLE TO SEE OR RESOLVE THE ISSUE. LAND ROVER NOTED THAT OTHER PEOPLE HAVE HAD THE CELL PHONE JAMMING ISSUES. LAND ROVER IS AWARE BUT, THERE IS NO FIX AT THIS TIME. I'VE HAD THE VEHICLE FOR MORE THAN 2 YEARS AND THE PROBLEM HAS DEVELOPED OVER THE LAST 3-4 MONTHS TIME FRAME. I NEED HELP WITH FIGURING OUT THE PROBLEM - IF ITS AN APPLICATION ON MY PHONE OR RECENT APPLE SOFTWARE UPDATE. LOGICAL REASONING TELLS ME THAT THE ISSUE IS COMING FROM MY PHONE IF LAND ROVER CANNOT FIND A "TECHNICAL" ISSUE ON THEIR END. LAND ROVER SHOULD HAVE SECURITY THAT WOULD PREVENT THIS FROM HAPPENING THOUGH. IF THIS IS SOME TYPE OF HARASSMENT, I WANT TO GET TO THE BOTTOM OF IT. CAN YOU HELP ME?

12/28/2016
Components: ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: SALVP2BGOFH******
Summary

TAKATA RECALL, ON THURSDAY , 7-7-16 I TOOK MY VEHICLE IN FOR ITS 40,000 MILE CHECK UP/OIL CHANGE/UPDATE. LAND ROVE/ NIELLO IN ROCKLIN, CA KEPT MY CAR DUE TO ADDITIONAL NEEDS SUCH AS ECO STOP MALFUNCTION. WHEN RETURNING THE RENTAL ON WEDNESDAY THE 13TH THE SERVICE MANAGER [XXX] HAD ME PAY AND SIGN MY 5 PAGE RECEIPT/ INSPECTION. AT THIS TIME [XXX] MENTIONED THAT THE BRAKES WERE GETTING LOW AND NEEDED TO BE CHANGED FOR NEW BRAKES OR THE CALIBERS/ROTORS COULD DAMAGE, WHICH IS NOT COVERED BY WARRANTY. THE DEALERSHIP HAD 3 WHOLE BUSINESS DAYS TO INFORM ME ABOUT BRAKE PADS BEING LOW BUT FAILED TO DO SO IN A TIMELY MANNER. THEN WHEN CHECKING OUT THEY TOLD ME I COULD HAVE THE BRAKES REPLACED IN MY HOMETOWN PROVIDING ME THE PARTS NUMBER. THE VERY NEXT MORNING I WAS DRIVING IN MOTION ESTIMATING 15 MPH. ON A 25 MPH STREET I LIVE ON, DEGARMO AND ESPLANADE. I TRIED TO PRESS THE BRAKES BUT NOTHING HAPPENED THE BRAKE WENT TO THE FLOOR. IMMEDIATELY I HAD LES SCHUAB TIRES MEASURE THE BRAKE/ROTORS/CALIBERS. THE TIRE CENTERS MEASUREMENTS DIFFERED THE SERVICE DEPARTMENT AT ROCKLIN. MANAGER FROM LES SHCUAB TOLD ME THESE PARTS HAPPEN OVER TIME NOT RESULTING FROM A SUDDEN CRASH. I COPIED THE MEASUREMENTS AND ASKED LAND ROVER ROCKLIN AND THE CUSTOMER SERVICE DEPARTMENT OF NORTH AMERICA TO SEE THE DIFFERENCE IN MEASUREMENTS SINCE IT CAUSED MY CRASH AND I PAID OUT OF WARRANTY FOR EVERYTHING WHICH SHOULD HAVE BEEN COVERED. THEY TURNED DOWN THE OFFER TO REVIEW MY PAPERWORK. SINCE THE CRASH THE SAFETY RECALL P091: OR (NHTSA) 16V- SINCE THE CRASH THE SAFETY RECALL P091(NHTSA16V-614 HAS CAME OUT AND THE DEALERSHIP FINALLY HAS CLAIMED TO DO UPDATES & FIX THE ISSUE I HAD TO GET AAA TO TOW ME DOWN AFTER THE ISSUE WORSENED ON VEHICLE. THEY HAVE BEEN IN MY OPINION NEGLIGENT, UNETHICAL, UN-PROFESSIONAL. BY REPORTING THIS I HOPE TO PREVENT THIS FROM HAPPENING IN A WORSE CIRCUMSTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/07/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: SALGS2TF5FA******
Summary

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE MAKING A TURN AT APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR UNLATCHED INDEPENDENTLY. THE CONTACT'S NINE MONTH OLD CHILD WAS SEATED IN THE REAR OF THE VEHICLE CLOSEST TO THE DOOR. ANOTHER PASSENGER WAS SEATED ON THE REAR DRIVER'S SIDE AND QUICKLY REACHED OVER THE CHILD'S CAR SEAT TO KEEP THE CHILD FROM FALLING FROM THE MOVING VEHICLE. AS A RESULT, THE PASSENGER SUSTAINED FRACTURED RIBS. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT MENTIONED THAT THE DOOR WAS TIGHTLY SECURED PRIOR TO THE RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SOFTWARE WAS UPDATED AND LOCK WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V385000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE PRODUCTION DATE WAS MARCH 14, 2015; HOWEVER, THE AFFECTED VEHICLE'S MANUFACTURED DATE ONLY EXTENDED TO MARCH 9, 2015. ON A SEPARATE OCCASION, THE INSTRUMENT PANEL LIGHTING DIMMED WHILE DRIVING AT NIGHT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

05/19/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/17/2016
Crash: No
Fire: No
Vehicle Identification Number: SALVR1BG2FH******
Summary

MY CAR HAS BEEN IN 4 TIMES WITH THE SAME ISSUE, THE VEHICLE WILL RANDOMLY SHUT ITSELF OFF, I.E. THE CAR SHUTS OFF, THE TRANSMISSION MOVES TO PARK. IT IS NOT ECOSTART OR FROM MY UNBUCKLING THE SEATBELT. THIS HAPPENS WHEN I AM TURNING INTO PARKING SPACES AND IMMEDIATELY AFTER THE VEHICLE STOPS, OCCURRENCE IS 20+ TIMES NOW. THE FAULT WILL NOT SAVE IN THE COMPUTER AND LAND ROVERS ENGINEERS HAVE ADMITTED ITS PROBABLY A SOFTWARE GLITCH BUT CANNOT FIX IF IT DOESN'T SHOW IN COMPUTER. I HAVE ATTEMPTED BUYBACK PROCESS WITH LAND ROVER WITH THEM ADMITTING MY CAR HAS "INHERENT DEFECTS" THEY WILL NOT BUY THE VEHICLE BACK, ARE UNABLE TO FIX THIS AND OTHER ISSUES WITH THE VEHICLE. LAND ROVER CLAIMS THE ISSUE DOES NOT AFFECT DRIVEABILITY.

05/03/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: SALGS3TF7FA******
Summary

WHEN FUELING THE VEHICLE, THE FUEL HANDLE CONSTANTLY STOPS DUE TO A VEHICLE DESIGN DEFECT. IT CAN SOMETIMES TAKE TEN TO FIFTEEN ATTEMPTS TO COMPLETE THE FUELING OF THE VEHICLE. THE PROBLEM IS THAT YOU CAN NEVER KNOW WHEN THE FUEL TANK IS FULL SO THAT WHILE FUELING THE VEHICLE THE TANK CAN OVER FILL AND OVER FLOW CAUSING THE EXCESS FUEL TO GET ALLOVER YOUR HAND, THE SIDE OF THE CAR AND THE GROUND. THIS CAN RUIN THE FINISH OF THE VEHICLE BUT EVEN MORE IMPORTANTLY; THERE IS A DANGER THAT A SPARK OF ANY KIND CAN IGNITE THE EXCESS FUEL AND CAUSE AN EXPLOSION. I HAD REPORTED THIS TO THE DEALER SOON AFTER I PURCHASED THE VEHICLE IN LATE 2014, THEY KNOW ABOUT THE PROBLEM BUT HAD NO SOLUTION. I HAVE GROWN TIRED AND AFRAID OF THIS SO I REPORTED IT TODAY DIRECTLY TO RANGE ROVER CUSTOMER SERVICE (BRIDGETTE) AND SHE SAID THAT THEY ALSO KNEW ABOUT THE PROBLEM AND ARE STILL WORKING ON IT OVER A YEAR LATER. THERE IS NO CURRENT FIX AND I BELIEVE THAT THE NHTSA SHOULD LOOK INTO IT BEFORE THERE IS A FATAL ACCIDENT.

01/03/2016
Components: STRUCTURE
Incident Date: 01/03/2016
Crash: No
Fire: No
Vehicle Identification Number: SALVR1BG2FH******
Summary

REOCCURRING RUST IN TAILGATE WHICH DEALER HAS ONLY BUFFED AND IT REOCCURS WORSE THAN BEFORE. REFUSAL TO ADMIT IT IS A BUILD QUALITY DEFECT. I WAS TOLD I DON'T WASH ENOUGH, WAS RAIL RUST, YET ONLY APPEARS ON ONE PLACE THE TAILGATE WHICH IS A COMPOSITE MATERIAL.

11/27/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/24/2015
Crash: No
Fire: No
Vehicle Identification Number: SALGS2TF5FA******
Summary

IN STOP AND GO TRAFFIC FOR APPROXIMATELY 20 MINUTES THE RANGE ROVER'S ECO MODE WAS ENGAGING PROPERLY AND SHUTTING DOWN THE ENGINE. IT HAD BEEN RESTARTING PROPERLY HOWEVER IN ONE INSTANCE THE VEHICLE DID NOT RESTART AND THE 'D' INDICATOR FLASHED. THIS LEFT THE VEHICLE DISABLED IN THE MIDDLE LANE OF TRAFFIC. RESTARTING THE ENGINE SOLVED THE PROBLEM HOWEVER THIS COULD HAVE BEEN DANGEROUS IF I HAD BEEN UNABLE TO REENGAGE 'DRIVE.'

08/05/2015
Components: POWER TRAIN
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG6FH******
Summary

WHILE DRIVING ON A 4 LANE ROAD AT APPROXIMATELY 40-45MPH, MY VEHICLE (5 MONTHS OLD, 6,200 MILES) SUDDENLY LOST POWER AND RAPIDLY DECELERATED AND WOULD NOT ACCELERATE. A LARGE WARNING SIGNAL DISPLAYED ON THE DASHBOARD INDICATING "WARNING GEARBOX FAILURE". LUCKILY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD WITHOUT INCIDENT. IT APPEARED THE TRANSMISSION FROZE AND THE VEHICLE WAS TOWED. LAND ROVER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. IF I WOULD HAVE BEEN IN AN AREA WITH HEAVIER TRAFFIC, OR ON AN INTERSTATE I HAVE NO DOUBT THAT A MAJOR CRASH WOULD HAVE OCCURRED. IN RESEARCHING THE 2015 EVOQUE IT APPEARS LAND ROVER HAS BEEN EXPERIENCING SIGNIFICANT ISSUES WITH THE 9 SPEED TRANSMISSION IN THIS VEHICLE BASED ON WEB SEARCH RESULTS. IT APPEARS THIS TRANSMISSION HAS BEEN RECALLED IN SEVERAL COUNTRIES, SPECIFICALLY CHINA. I BELIEVE THAT IN THE INTEREST OF PUBLIC SAFETY A REVIEW OF THIS VEHICLE MODEL'S PERFORMANCE HISTORY NEEDS EXTENSIVE REVIEW.

07/16/2015
Components: VISIBILITY/WIPER
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG6FH******
Summary

MY RANGE ROVER EVOQUE COMES WITH A CLIMATE PACKAGE THAT INCLUDES HEATED SEATS, HEATED STEERING WHEEL AND HEATED WINDSHIELD, THE PROBLEM FOR THE VISIBILITY ITS 100% THE GRIDS THAT THE FRONT WINDSHIELD HAS, DURING NIGHT TIME THE BACK LIGHTS FROM OTHER CARS IN FRONT LOOKS LIKE A STAR MAKING YOU FEEL THAT THERE IS MORE THAN 1 CAR IN FRONT OF YOU, BUT THE REAL SAFETY PROBLEM THAT WE EXPERIENCE YESTERDAY ITS THAT A STOPLIGHT THERE WAS A GREEN ARROW LIGHT ON AND ON THE RIGHT TWO RED LIGHTS, BUT BECAUSE THE GRIDS ON THE WINDSHIELD CREATES THE SENSATION THAT IN MY LANE THE GREEN LIGHT WAS ON, (YOU COULDN'T SEE THE ARROW, JUST A GREEN MARK), AND THE REALITY IT WAS THE GREEN ARROW, SO IF MY WIFE DON'T WARNING ME ABOUT A TRAILER COMING FROM MY RIGHT SIDE MAYBE WE WOULD NO BE LIVING TO WRITE THIS COMPLAINT... SINCE I PURCHASE THE VEHICLE I CONTACT THE DEALERSHIP TO TELL THEM ABOUT THIS AND THEY PRACTICALLY IGNORE ME BECAUSE THEY SAY THAT NOBODY COMPLAINT BEFORE ABOUT THIS... I MADE A RESEARCH ONLINE PUTTING THIS PHRASE: "RANGE ROVER EVOQUE WINDSHIELD PROBLEMS VISIBILITY" AND I GET 19,400 RESULTS, ACTUALLY THERE IS MANY FORUMS TALKING ABOUT THIS... I TRULY BELIEVE THAT THE NHTSA NEEDS TO RESEARCH ABOUT THIS MORE EXTENSIVE NOW I AM WORRY TO DRIVE THE CAR DURING NIGHT TIME!!!

06/25/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: SALVN2BG1FH******
Summary

GEARBOX FAULT. I DRIVE A NEW RANGE ROVER EVOQUE, MODEL 2015. THE FIRST TIME I HAD THIS PROBLEM WITH THE VEHICLE WAS IN OCTOBER, 2014, ONLY A MONTH AFTER TAKING THE CAR OUT OF THE DEALERSHIP. WHILE DRIVING THE VEHICLE, IT SUDDENLY AND ABRUPTLY STOPPED IN THE MIDDLE OF A BUSY ROAD. CARS BEHIND ME HAD TO STOP ABRUPTLY, ALMOST HITTING MY CAR AND PEDESTRIANS. MY VEHICLE ACCUSED A GEARBOX FAULT, AND THE GEARBOX WAS BLOCKED. I COULD NOT SHIFT GEARS, THE VEHICLE WAS STUCK FOR OVER HALF AN HOUR, AND I HAD TO RESTART THE CAR SEVERAL TIMES TO BE ABLE TO DRIVE IT AGAIN. MY CAR WAS THEN TAKEN TO LAND ROVER SERVICE FOR REPAIR. WHEN THE VEHICLE WAS RETURNED TO ME, HOWEVER, THE GEARBOX PROBLEM PERSISTED. THE SAME GEARBOX PROBLEM HAPPEN AGAIN TWO MORE TIMES IN JUNE, 2015. IN THE LAST TIMES I WAS INSIDE MY GARAGE. I GOT IN THE CAR AND STARTED THE VEHICLE, BUT I COULD NOT SHIFT GEARS. THE GEARBOX WAS BLOCKED AGAIN, ACCUSING THE GEARBOX FAULT, AND THE CAR WAS STUCK. THIS TIME IT HAD TO BE TOWED AWAY TO LAND ROVER SERVICE. IN THE LAST TIME LAND ROVER REPAIRED MY VEHICLE, A NEW SOFTWARE WAS INSTALLED. THE SERVICE REPRESENTATIVE STATED THAT THERE IS A RECALL IN THE UNITED STATES FOR THE EVOQUE MODEL. APPARENTLY, LAND ROVER USED FAULTY GEARBOXES, AND IS NOW OFFERING A SOFTWARE UPGRADE TO ALL VEHICLES OF THAT MODEL TO FIX THE FAULTY GEARBOXES. OVER 36,000 THOUSAND VEHICLES WERE RECALLED OUTSIDE THE U.S. FOR THE SOFTWARE UPGRADE, AFTER THE PROBLEM WAS REPORTED IN THE MEDIA. BUT I FOUND NO CONFIRMATION OF THE RECALL IN THE UNITED STATES. LAND ROVER DID NOT CONTACT US ABOUT THE RECALL BEFORE, AND WAS UNABLE TO ANSWER WHETHER OR NOT IT IS AN EFFECTIVE SOLUTION TO THE GEARBOX FAULT PROBLEM WITH THE EVOQUE MODEL.

04/16/2015
Components: POWER TRAIN
Incident Date: 04/07/2015
Crash: Yes
Fire: No
Vehicle Identification Number: SALGS2VF1FA******
Summary

I WAS STOPPED AT A LIGHT AND WHEN I WENT TO GO THE CAR WOULD NOT GO INTO DRIVE - IT WOULD ONLY ROLL BACKWARDS. I ROLLED BACKWARDS INTO ANOTHER CAR. AFTER THE ACCIDENT MY CAR WOULD ALSO NOT GO INTO PARK. I HAD TO STAY IN THE CAR WITH MY FOOT ON THE BRAKE UNTIL THE POLICE AND TOW TRUCK ARRIVED. LAND ROVER SAID THEY WERE AWARE OF THE PROBLEM AND APPLIED A SOFTWARE PATCH TO THE VEHICLE TO CORRECT THE PROBLEM WITH THE ELECTRONIC TRANSMISSION. I FEEL THAT THIS IS A POTENTIALLY FATAL CONDITION THAT SHOULD WARRANT A MANDATORY RECALL. LAND ROVER DOES NOT FEEL THAT CONSUMERS SHOULD BE NOTIFIED, AND THE SOFTWARE PATCH SHOULD ONLY BE APPLIED ON A CASE BY CASE BASIS. *TR

03/24/2015
Components: SUSPENSION
Incident Date: 02/28/2015
Crash: No
Fire: No
Summary

BRANDNEW 2015.5 RANGE ROVER SPORT CONSTANT VELOCITY JOINTS ARE EXTREMELY RUSTED ON THE SHAFT. *TR

0 Recalls

for 2015 LAND ROVER RANGE ROVER EVOQUE (5-DOOR)

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