EN

2015 Mercedes-Benz Cls-Class 4 DR RWD

4
Recalls
6
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

6 Complaints

for 2015 MERCEDES-BENZ CLS-CLASS
03/23/2020
Components: SERVICE BRAKES
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ6HB6FA******
Summary

A FEW TIMES A MONTH, THE EMERGENCY BRAKE LIGHT COMES ON AND THE CAR'S ENGINE AND VOLUME START TO DECREASE. THE TEMPORARY FIX, IS TO RELEASE THE EMERGENCY BRAKE.

03/20/2020
Components: SEATS
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ6HB6FA******
Summary

THE DRIVER'S SEAT WITH NOT MOVE FORWARD OR BACKWARDS

12/01/2019
Components: WHEELS
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ6HB5FA******
Summary

CLS 400 4 MAGIC 2015. REAR TIRES WEARING FROM INSIDE OF TIRE AT 36,000 MILES. LOOKING AT TIRES FROM OUTSIDE AND TOP LOOKS GREAT AS IF TIRES ARE IN GOOD SHAPE. LUCKILY WHILE ON HIGH WAY TIRE BEGAN TO DEFLATE BEFORE COMING APART AT 60 MPH. 😥

10/19/2015
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ6FBOFA******
Summary

TOTAL ELECTRICAL FAILURE WHICH IS CAUSING COMMAND SYSTEM TO POWER ON/OFF WHILE VEHICLE IS BEING DRIVEN,NOT ALLOWING ME TO USE NAVIGATION,WINDOWS(ROLLING UP&DOWN OR NOT WORKING AT ALL),SIDE VIEW MIRRORS(FLIPPING OUT & IN,WHILE VEHICLE IS BEING DRIVEN)AIR CONDITIONING,RADIO TURNING ITSELF OFF/ON.ELECTRONIC BREAKING SYSTEM ACTIVATING ITSELF WHILE VEHICLE IS BEING DRIVEN,SPEEDOMETER NOT WORKING.KEYLESS FUNCTIONS NOT WORKING HAD TO REMOVE HARD KEY MANUALLY TO OPEN CAR DOOR & REMOVE PUSH BUTTON STARTER MANUALLY TO INSERT KEY.THE CAR IS UNSAFE TO DRIVE ESPECIALLY WITH THE BRAKING SYSTEM ACTIVATING ITSELF AS WELL AS THE MULTI MALFUNCTIONS.THIS IS NOW THE 4TH TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR THIS PROBLEM.I HAVE 10,000 MILES ON THE CAR, PURCHASED IT DEC 24,2014.I CALLED MB USA CUSTOMER SERVICE & REPORTED THE COMPLAINTS/MALFUNCTIONS TO THEM & MADE THEM AWARE THAT THE CAR WAS UNSAFE TO DRIVE & THE CUSTOMER SERVICE AGENT TOOK MY INFORMATION & SAID SOMEONE WOULD CALL ME TOMORROW AFTERNOON ABOUT THE SITUATION.I ALSO GAVE THEM THE NAME OF THE DEALERSHIP & MY SERVICE ADVISORS NAME WHOM I'VE HAD DOCUMENTING THE PROBLEMS WITH THE CARE AS WELL AS MYSELF.THE AGENT SAID THEY'D CALL HIM TOMORROW & THEN ME.

09/28/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ6FBOFA******
Summary

THIS IS THE 2ND TIME MY 2015 CLS400 MERCEDES HAS BEEN RETURNED TO THE DEALERSHIP FOR THIS REOCCURRING PROBLEM OF THE ELECTRONIC COMMAND SYSTEM TOTALLY SHUTTING DOWN WHILE THE VEHICLE IS BEING DRIVEN ON THE STREET AND FRWY.NAVIGATION BLINKS ON & OFF,SIDE VIEW MIRRORS FOLD IN & OUT WHILE VEHICLE IS BEING DRIVEN,RADIO TURNS ON & OFF,ELECTRONIC BRAKING SYSTEM ACTIVATED ITSELF WHILE I WAS DRIVING ON THE FRWY & AROUND TOWN,KEYLESS ENTRY WOULD NOT WORK SO I HAD TO USE THE MANUAL KEY TO GET INTO VEHICLE & REMOVE PUSH START BUTTON TO INSERT THE KEY TO START VEHICLE,WINDOWS WOULD NOT WORK NOR AIR CONDITIONING & IT WAS A HOT DAY.SPEEDOMETER WOULD NOT WORK & GAS METER SHOWED EMPTY EVEN THOUGH VEHICLE HAD A FULL TANK. VEHICLE WAS SIMPLY UNSAFE TO DRIVE.I PURCHASED THE VEHICLE ON DEC 24 2014 AND THE PROBLEM STARTED IN AUG 2015 IN WHICH THE DEALERSHIP HAD MY VEHICLE FOR 5-6 DAYS & SAID THEY COULDN'T FIGURE OUT WHAT WAS WRONG BUT CONFIRMED MY STORY BECAUSE THE COMPUTER SYSTEM THEY PLUGGED INTO CONFIRMED THE MALFUNCTIONS.NOW SEPT2015 THE CAR IS BACK AT THE DEALERSHIP FOR THE 2ND TIME FOR THE SAME REOCCURRING PROBLEMS.ALL I KNOW IS THE VEHICLE IS UNSAFE TO DRIVE.THE VEHICLE HAS 10,000 MILES ON IT BUT WAS PURCHASED BRAND NEW & I AM THE ORIGINAL OWNER.

05/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ6FB8FA******
Summary

DESPITE NHTSA RECALL # 15V137 WAS ISSUED ON MARCH 12TH,2015 I WAS SOLD A CLS400 ON MARCH 14TH. NEITHER AT TIME OF SALE NOR THEREAFTER I WAS NOTIFIED ABOUT THIS RECALL. IT SEEMS THAT DEALERSHIP WAS IN VIOLATION OF MERCEDES BENZ USA'S STOP-SALE ORDER ISSUED TO DEALERS ON MARCH 13TH.

0 Recalls

for 2015 MERCEDES-BENZ CLS-CLASS

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