2015 Mercedes-Benz S-Class Hybrid 4 DR RWD

The contact owns a 2015 Mercedes-Benz S550. The contact stated that the vehicle was taken to the dealer to be serviced under NHTSA Campaign Number: 21V197000 (STRUCTURE) and the dealer declined to service the recall because the sunroof panel was glass and not plastic. The manufacturer was made aware of the dealer's refusal and contacted the dealer. The manufacturer stated that the dealer would repair the recall. The contact stated she called the dealer again however, the dealer declined to remove the bonding adhesive and replace the front panel per the recall. The failure mileage was not available.

The gear selector on the steering wheel of the Mercedes Benz has a park button on it when you change the car from gear to park you press that button. That part button has stopped working. It is a safety risk as the car cannot be parked at the end of the driving and it stays in the drive mode. I have to open the door to activate the parking which is built in to the car

Stress crack in panoramic glass sunroof from the front stretching to the back. It occurred while driving with no impact of any objects around.

FAULT DOOR HINGE DRIVER DOOR - HINGE MAKES CREAKING NOISES AND HAS STICKING POINTS

ON JULY 15, 2020, I WAS INVOLVED IN A ONE CAR ACCIDENT. THE CAR LEFT THE ROADWAY ON A CURVE WHEN I LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE, AND SLID DOWN AN EMBANKMENT INTO A TREE. THE TREE PREVENTED A TOTAL ROLLOVER AND THE CAR WAS AT A 45 DEGREE ANGLE. I WAS THROWN AGAINST THE DRIVER'S SIDE DOOR AND SUSTAINED INJURIES. THE SIDE AIRBAGS DID NOT DEPLOY, NEITHER DID THE FRONT AIRBAGS. THE CAR WAS TOTALED. THE SIDE AIRBAGS ARE SUPPOSED TO DEPLOY IN A SIDE IMPACT OR ROLLOVER SITUATION, BOTH OF WHICH OCCURRED. BECAUSE THEY DID NOT DEPLOY, I SUFFERED A HEAD INJURY, BROKEN RIBS FROM THE IMPACT, AND LACERATIONS FROM THE BROKEN WINDOW AND TREE. I HAVE ENCLOSED THE POLICE REPORT AND PICTURES. THE REPORT ERRONEOUSLY STATED THE AIRBAGS HAD DEPLOYED, BUT THE PICTURES CLEARLY SHOW THEY DID NOT. I HAVE MORE PICTURES, IF NEEDED.

MY WIFE INSTALLED A BABY CAR SEAT IN REAR PASSENGER SEAT. WHEN I UNBUCKLE TO CLEAN UP THE SEAT, SEAT BELTS WERE JAMMED AND LOCKED. I TOOK IT TO THE DEALER AND THEY QUOTED OVER 1200$ JUST FOR SEAT BELT REPLACEMENT.

THIS CAR WAS PURCHASED IN CHARLOTTE NC IN WINTER OF 2018. IN NOVEMBER OF 2019, WHILE DRIVING DOWN THE ROAD WITH NO CARS IN SITE, WE HEARD A LOUD POP. WE COULDN'T FIGURE OUT WHAT THE NOISE WAS BECAUSE IT SOUNDED LIKE A ROCK HIT THE WINDSHIELD BUT WE DIDN'T SEE ANYTHING. WE COULDN'T FIGURE OUT WHERE A ROCK COULD HAVE COME FROM AS THEIR WERE NO CARS ON THE ROAD. THAT AFTERNOON WE PULLED BACK THE ROOF SCREEN TO FIND THAT THE GLASS PANORAMIC ROOF HAD CRACKED ALL OF THE WAY BACK. THE CRACK STARTED IN THE UPPER LEFT CORNER OF THE CAR IN THE CURVE OF THE TOP. THE CRACK STARTED RIGHT WHERE THE WINDSHIELD AND THE ROOF COME TOGETHER. MERCEDES CONVINCED US THAT SOMETHING HAD TO HAVE HIT IT. WE MADE A CLAIM ON OUR INSURANCE AND $10,500 LATER, THE TOP WAS REPLACED. 5 MONTHS LATER AS WE WERE PULLING OUT OF OUR DRIVEWAY ONTO A 2 LANE COUNTRY ROAD, WE HEARD THE SAME NOISE AND AGAIN, PULLED THE SHADE BACK TO SEE THE ROOF HAD CRACKED ONCE MORE. BETWEEN THE TWO INCIDENTS, THE CAR HAS ONLY BEEN DRIVEN 600 MILES. THE CAR IS HARDLY EVER DRIVEN AND STAYS COVERED UP IN A CLIMATE CONTROLLED GARAGE 99% OF THE TIME. NOTHING HAS HIT THE TOP AND BROKEN THE GLASS. THE TOP BROKE IN A WAVY PATTERN JUST LIKE BEFORE. THEIR IS OBVIOUSLY A STRUCTURAL PROBLEM AS THE GLASS IS A STRUCTURAL PART OF THE CAR. THESE ARE OBVIOUSLY STRESS RELATED AND I HAVE SPOKEN TO OTHER OWNERS OF THESE CARS WHO HAVE HAD THE SAME ISSUE AND MERCEDES WILL NOT STAND BEHIND THESE REPAIRS. THEY MAKE YOU BELIEVE YOU ARE IN SOME WAY RESPONSIBLE FOR THIS DEFECT. I CANNOT KEEP FILING AN EXPENSIVE PANORAMIC ROOF REPLACEMENT ON MY INSURANCE, NOW I'M AT THE POINT TO WHERE I'M AFRAID TO DRIVE THE CAR DUE TO THE ROOF POSSIBLY BREAKING. THIS IS UNBELIEVABLE THAT A $150,000 CAR WOULD HAVE THIS SORT OF PROBLEM. *TR

THE STEERING COLUMN WENT BAD. IT STARTED MAKING NOISE, BUT NOT WARNING LIGHTS CAME ON. IF I HAD CONTINUED TO DRIVE IT, IT PROBABLY WOULD HAVE CRASHED. THE CAR ONLY HAD APPROXIMATELY 22,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. THE CONTACT STATED WHILE DRIVING 40 MPH, HE STARTED TO SMELL BURNING BRAKE PAD ODOR INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED THE PARK BRAKE MALFUNCTION WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEAR CAR WASH PARKING LOT AND WHEN EXITING THE VEHICLE, HE SAW SMOKE AND FIRE NEAR THE REAR DRIVER CALIPER. THE CONTACT STATED AN EMPLOYEE FROM THE CAR WASH WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE OR POLICE DEPARTMENT WAS NOT NOTIFIED. THE CONTACT STATED NO ONE WAS INJURED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614) AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE REAR END DRIVER SIDE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED YET. THE CONTACT ALSO MENTIONED ON MARCH 16 2019, WHILE DRIVING 55 MPH, THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY AND ILLUMINATE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER WAS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE CONTACT ALSO MENTIONED IN DECEMBER 2018, WHILE THE VEHICLE WAS STATION STOPPED AT A STOP LIGHT, AND HE ATTEMPTED TO MAKE A RIGHT TURN THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE. THE CONTACT WAS ABLE TO TAKE A VIDEO OF THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE BUT UPON SEEING THE VIDEO THEY DECIDED TO FURTHER INVESTIGATE. THE DEALER WAS ABLE TO DIAGNOSE THAT WITH THE DRIVE SHAFT BRUSH WAS NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 24,387.

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSET HIT DEAD CENTER ON THE B PILLAR BETWEEN THE DOORS ON THE PASSENGER SIDE OF THE MERCEDES. ALL AIR CURTAINS AND A REAR SEAT AIR BAG DEPLOYED ON THE UNOCCUPIED PASSENGER SIDE OF THE CAR, NONE DEPLOYED TO PROTECT DRIVER'S HEAD ABEAM THE B PILLAR.. MY WIFE'S HEAD WHIPPED VIOLENTLY TO THE RIGHT TOWARDS THE CRASH, THEN WHIPPED BACK VIOLENTLY TO THE LEFT HITTING THE LARGE SEAT BELT RETRACTOR PROTRUSION BUILT INTO THE B-PILLAR. SHE WAS BRIEFLY UNCONSCIOUS AND SUFFERED A SEVERE CONCUSSION AND MAYBE MORE AS MEDICAL TESTS ARE STILL ON GOING. IN ADDITION, SHE SUFFERED 4 HERNIATED DISCS IN HER NECK, 2 SEVERE. SHE ALSO SUFFERED AN ACUTE HERNIATED DISC IN HER LOWER BACK AS WELL AS NOW HAS SOME TMJ ISSUES WITH HER JAW AND HAS TO WEAR A MOUTHPIECE TO SLEEP. NO AIR BAGS OR SIDE AIR CURTAINS DEPLOYED ON THE DRIVERS SIDE OF THE CAR, THAT WOULD HAVE HELPED PROTECT HER HEAD AND LIKELY LESSENED THE SIDE TO SIDE WHIPLASH CAUSING THE HERNIATED DISC ISSUES. WHEN I CALLED MERCEDES BENZ TO INQUIRE WHY NO DRIVERS SIDE AIR CURTAINS OR AIR BAGS DEPLOYED, I RECEIVED A LETTER BACK SAYING THEY WERE NOT DESIGNED TO DEPLOY IN THIS CASE THE CAR, WAS A TOTAL LOSS WITH A $65,000 SETTLEMENT CHECK. MB IS SAYING ONLY THE SIDE CURTAINS ON THE SIDE THE CRASH OCCURRED DEPLOY IN THIS CASE PROTECTING NO ONE. AT THIS HIGH RATE OF SPEED, WITH MB STATING IN A LETTER THAT THE CAR'S AIR BAG PREFORMED AS PROGRAMMED, I THINK THERE IS A MAJOR SAFETY FLAW THAT LIKELY HAS CAUSED OTHER SERIOUS INJURIES OR DEATH.

THE RIMS ON THE CAR CRACKING. I REPLACED THE RIMS IN THE TWO FRONT WHEELS AND NOW THE RIGHT REAR RIM IS CRACKED, I HAVE REPORTED THIS PREVIOUSLY TO YOUR COMMISSION INCLUDING SENDING PICTURES. THE DEALER DOES NOT WANT TO ACCEPT RESPONSIBILITY. IN THE FUTURE PROBABLY THE 4TH WHEEL RIM WILL HAVE THE SAME FATE.

ON 10,2018 I NOTICED LOSS OF AIR PRESSURE ON THE LEFT FRONT TIRE. AFTER INFLATING THE TIRE TWICE, I BROUGHT THE CAR TO AN AUTHORIZED DEALER WHO TOLD ME THAT THERE IS A CRACK ON THE RIM. AFTER 5 DAY'S THE RIM WAS REPLACED WITH A NEW ONE. THE EXPLANATION GIVEN TO ME WAS THAT I HIT A POT HOLE. THIS PAST WEEK THE SAME HAPPENED ON THE RIGHT FRONT WHEEL, GIVING ME THE SAME EXPLANATION. THIS TIME I TOOK PICTURE OF THE RIM AND NOTICED THAT THERE 3 CRACKS IN THE INNER ASPECT OF THE RIM IN A RADIAL FASHION. PERSONALLY I DON'T RECALL BITING A POTHOLE OR ANYTHING ELSE. THE OUTSIDE ASPECT OF THE RIM IS IN EXCELLENT CONDITION. I BELIEVE THIS IS A MANUFACTURING PROBLEM THAT HAS THE POTENTIAL TO CAUSE A MAJOR ACCIDENT WHEN YOU DRIVE ON A HIGHWAY. THE PHOTOS I TOOK WAS WITH MY CELL PHONE BUT UNFORTUNATELY I AM NOT SAVVY ENOUGH TO TRANSFER. HOWEVER, I FIND AN EXPERT TO DOWNLOAD AND MAKE HARD COPIES. *TR *JS

THE REAR PASSENGER DOOR ON THE PASSENGER SIDE INDICATE THAT IT IS LOCKED, AND DESPITE THIS, IT CAN BE OPENED FROM THE OUTSIDE WITHOUT A KEY OR REMOTE.

2015 MERCEDES BENZ S-550. CONSUMER WRITES IN REGARDS TO VEHICLE SECURITY SYSTEMS MECHANICAL AND ELECTRICAL FAILURE ACCIDENT. *SMD *TR

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO THE LEFT HAND AND LEGS. THE CONTACT WAS RECOMMENDED TO HAVE SURGERY FOR THE NERVE DAMAGE. THE CONTACT'S MOTHER SUFFERED BRUISING AND A CONCUSSION. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS DEEMED REPAIRABLE. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE AIR BAGS PERFORMED AS INTENDED. THE FAILURE MILEAGE WAS 11,000.

WINDSHIELD WAS BROKEN OCTOBER 2016. REPLACEMENT WINDSHIELD MADE BY PPG IS DEFECTIVE AND HAS A COLOR REFLECTIVE STRIP THAT IN MY LINE OF SIGHT. THIS CAR CANNOT BE DRIVEN AT NIGHT. THEY HAVE PUT 4 PPG WINDSHIELDS IN THE CAR AND ALL ARE BAD. MERCEDES BENZ HAVE DETERMINED THAT THE GLASS MADE BY PPG FOR REPLACEMENT IN THE UNITED STATES IS NOT THE SAME AS WHAT IS COMING OUT OF THE FACTORY IN GERMANY. I STILL WAITING TO TRY TO GET CORRECT GLASS FROM GERMANY. MERCEDES WILL NOT SHIP ONE OUT.

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MERCEDES WHERE IT WAS DIAGNOSED THAT FAILURE WAS INHERENT TO GERMAN VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE A CASE WAS OPENED AND THEY OFFERED $5,000 TOWARD THE PURCHASE OF A NEW MERCEDES VEHICLE. THE CONTACT'S WIFE SUFFERED FROM TROUBLE BREATHING, MODERATE MUSCLE PAIN. MEDICAL ATTENTION WAS NOT RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500. UPDATED 08/29/17*LJ *CN

AFTER THE CAR HAD BEEN OPERATED FOR ~20K MILES, IT WAS TIME TO TAKE IT IN FOR TIRE REPLACEMENT. THIS WAS EXPECTED SEEING AS THE STOCK TIRES ARE A SOFT COMPOUND TIRE. WHILE AT THE TIRE SHOP, IT WAS DETERMINED THE FRONT PASSENGER RIM, AND REAR DRIVER SIDE RIM, WE BOTH CRACKED. THE FRONT HAD FOUR CRACKS ON THE INSIDE EDGE OF THE RIM, AND TWO CRACKS ON THE REAR RIM. AFTER DISCUSSING THIS ISSUE WITH MY LOCAL DEALER, HE INFORMED ME THAT MANY CUSTOMERS HAVE COMPLAINED ABOUT SOFT ALUMINUM RIMS INSTALLED ON THE MERCEDES S CLASS. APPARENTLY THESE RIMS ARE EASILY DENTED, CRACKED, OR PUNCTURED, EVEN DURING NORMAL OPERATION ON ROADS WITHOUT POTHOLES. I BELIEVE THESE RIMS ARE A SAFETY HAZARD TO NOT ONLY THE OCCUPANTS OF MY CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD. APPARENTLY THIS ISSUE HAS COME TO LIGHT IN YEARS PAST; JUST GOOGLE LUPPINO ET AL V. MERCEDES-BENZ USA. MERCEDES NEEDS TO PLACE A RECALL ON THESE RIMS TO ENSURE THE PROPERTY SAFETY OF THEIR VEHICLES ON OUR ROADWAYS.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. WHILE DRIVING, THE VEHICLE BEGAN TO WOBBLE WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE OF THE FOUR RIMS COULD BE REPAIRED, BUT THE REMAINING RIM HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RIMS WERE THE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 01/05/2017*CT

BOTH REAR SEAT BELTS DO NOT RETRACT. THIS IS THE SECOND TIME IN 10 MONTHS THAT THE SEAT BELTS WILL BE REPLACED BY MB IN THIS CAR. MB DEALERS STATES THAT IT IS A PROBLEM THAT IS KNOWN AND MB IS WORKING ON A FIX. IN THE MEANTIME THEY ARE REPLACING THE SEAT BELTS WITH A NEW PART, BUT THEY SAID IT MAY GO BAD AGAIN AND MB IS WORKING ON A PERMENANT FIX AND WE WILL BE NOTIFIED WHEN A NEW SEAT BELT IS DEVELOPED. I HAVE NOT SEEN ANY RECALL ON THIS, BUT THE DEALER HAS STATED THAT THEY HAVE REPLACED MANY BELTS MULTIPLE TIMES ON OTHER CARS.

STOPPED IN TRAFFIC ON A SLIGHT DOWNGRADE FOR A LONG PERIOD OF TIME. BRAKE PEDAL WAS APPLIED FIRMLY, WHEN THE TRUCK IN FRONT OF ME WOULD RELEASE THE PEDAL SLIGHTLY TO ALLOW THE CAR TO DRIFT FORWARD. AFTER SEVERAL TIMES THERE WERE NO BREAKS AND THE CAR DRIFTED INTO THE TRUCK IN FRONT OF US. HAD CAR BACK TO DEALER 2 TIMES THEY CLAIM THEY CAN'T FIND ANYTHING WRONG WITH IT.

MY S550E TRUNK CAN REMAIN UNLOCKED AND SOMETIMES REFUSE TO LOCK - RESULTING IN COMPROMISING THE SECURITY OF THE VEHICLE. THERE IS SOMETHING WRONG IN THE STATE MACHINE TO LOCK THE TRUNK. IF THE VEHICLE IS IN A LOCKED STATE AND THE REMOTE IS USED TO LOCK THE TRUCK - IT FAILS TO DO SO.

AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU SOFTWARE RECALL", AND I AGREED AS LONG AS THE CAR CAN BE FIXED. TWO DAYS LATER, DEALER CALLED ME THAT THE TRANSMISSION BROKE (CAN NO LONGER SHIFT AND NOT DRIVABLE WITH ENGINE LIGHTS ON). I REQUEST A REPLACEMENT OF TRANSMISSION SINCE THE CAR IS NEW (LESS THAN 2000 MILES DRIVEN); THEY TOLD ME IT IS NOT POSSIBLE TO REPLACE BUT TO FIX THE TRANSMISSION (CRAKE OPEN MY TRANSMISSION). I CANNOT ACCEPT THE FACT THAT THE NEW ECU UPDATE FILED ON DEC 6TH BROKE MY TRANSMISSION. I CAN NO LONGER TRUST THE MANUFACTURE RECALL BECAUSE IT BREAKS MY NEW VEHICLE. I CAN'T UPLOAD ANY PROVES RIGHT NOW BECAUSE THE DEALER HAS THE HOLD OF MY VEHICLE

DRIVING ON THE FREEWAY AND HEARD A LOUD SOUND. THE GLASS ON THE SUNROOF EXPLODED AND BROKE OFF IN CHUNKS HITTING DRIVER REPEATEDLY UNTIL APPROXIMATELY 80% OF THE GLASS COLLAPSED. GLASS SHARDS CUT DRIVER. MBWORLD SHOWS SIMILAR INCIDENTS TO OTHER MERCEDES-BENZ VEHICLES. MERCEDES-BENZ AUTOBAHN BELMONT, CA AND MERCEDES BENZ (CORPORATE NJ) WOULD NOT COVER UNDER WARRANTY OR ADMIT DEFECT. SEE SAMPLE OF POSTINGS: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W212/405329-2011-E350-EXPLODING-SUNROOF.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/544374-EXPLODING-SHATTERED-SUNROOF-TRISTAR-MERCEDES-ST-LOUIS-MO.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/346317-C230-SUNROOF-EXPLODED.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/525268-SUNROOF-BLEW-OUT-EXPLODED.HTML HTTP://MBWORLD.ORG/FORUMS/GL-CLASS-X166/550965-PANORAMIC-ROOF-BLEW-UP.HTML. *TR

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK SEAT PASSENGER (DRIVER'S WIFE) WAS HOSPITALIZED FOR CRACKED STERNUM---DRIVER WAS SEEN BY CHIROPRACTOR FOR AGGRAVATION OF LOWER BACK MUSCLES--------MBZ ENCINO STILL HAS THE VEHICLE, PRESUMABLY IN POST CRASH CONDITION. MEETING IS SET AT MBZ ENCINO FOR MARCH 20, 2015 TO INSPECT VEHICLE. MY ATTORNEY WILL BE IN ATTENDANCE. *TR

AT NIGHT THERE IS A DANGEROUS,VERY DISTRACTING REFLECTION IN THE WINDSHIELD. WHAT IS BEING REFLECTED UPWARD ARE THE LIGHTED DIGITAL TACHOMETER AND SPEEDOMETER. WHEN THE DRIVER IS DRIVING AT NIGHT IN HIS OR HERS FIELD OF VIEW ARE THE DASH GAUGES REFLECTED VIVIDLY IN THE WINDSHIELD GLASS. THIS CONDITION EXISTS IN ALL 2015 S550'S. AND I BELIEVE THAT IT EXISTS ON ALL 2014 S550 PLEASE ADDRESS AS I ALMOST HAVE HAD 3 ACCIDENTS BEING DISTRACTED BY THIS AT NIGHT DRIVING. THANK YOU *TR

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE APPROACHING OTHER VEHICLES, THE DISTRONIC PLUS SYSTEM FAILED TO MEASURE THE CORRECT DISTANCE TO MAKE A STOP OR REDUCE SPEED. THE CONTACT INFORMED THE DEALER OF THE SAFETY CONCERN, BUT NO ACTION WAS TAKEN. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.