EN

2015 Mercedes-Benz Sprinter 2500 VAN 4WD

3
Recalls
7
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

7 Complaints

for 2015 MERCEDES-BENZ SPRINTER 2500
08/26/2021
Components: SERVICE BRAKES
Incident Date: 08/24/2021
Crash: No
Fire: No
Vehicle Identification Number: WD4FE8CCXF5******
Summary

The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and but offered no assistance. The failure mileage was approximately 124,000.

07/25/2019
Components: AIR BAGS
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WD3PE7DC6FP******
Summary

TAKATA RECALL: RECEIVED NOTICE APPROXIMATELY 6 MONTHS AGO. SAN FRANCISCO DEALER STILL DOES NOT HAVE THE PARTS TO CORRECT PROBLEM. I DON'T KNOW IF IT IS SAFE TO DRIVE THE VEHICLE AND NO ONE CAN OR IS WILLING TO GIVE ME THAT ASSURANCE. SHOULD I NOT DRIVE IT?

04/07/2019
Components: STRUCTURE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDZPE7DC8F5******
Summary

THE VEHICLE HAD A LEAK THROUGH THE ROOF MOUNTED REAR A/C UNIT. THIS LEAK ALLOWS WATER INTO AN AREA WITH ELECTRICAL CONNECTIONS AND ONTO PASSENGER'S. ONLY THROUGH A GOODWILL REPAIR WAS THIS REPAIR COMPLETED BECAUSE MY FACTORY WARRANTY IS EXPIRED AND MY EXTENDED WARRANTY WON'T COVER SUCH A REPAIR.

10/23/2017
Components: AIR BAGS
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WD3PE8CC6F5******
Summary

DEALERSHIP STATED THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL WHEN TAKEN IN BACK IN FEBRUARY 2017. WHICH WAS NOT NOTED ON THE INVOICE.

04/05/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WD3PE8DC9F5******
Summary

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, IT WAS DISCOVERED THAT THE DIESEL PARTICULAR FILTER WAS FRACTURED. THE CHASSIS CONNECTING BRACKET FAILED AND FRACTURED THE DIESEL PARTICULAR FILTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE WARRANTY WAS EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

07/16/2015
Components: STEERING,SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WD3FE8CC0FP******
Summary

ON THURSDAY JULY 9TH AFTER 9:00 PM, I WAS DRIVING UP ROUTE 8 IN VIRGINIA FROM NORTH CAROLINA AND MY POWER STEERING WENT OUT. MY VAN HAS SUFFERED FROM SUBSTANTIAL NOISE AND VIBRATION BETWEEN 1600 AND 2000 RPM ON SLIGHT GRADES SINCE THE DAY AFTER I PURCHASED IT. WITH JUST SHY OF 20,000 MILES ON THE VAN, MUCH OF IT GOING UP AND DOWN GRADES, IT IS MY PERCEPTION THAT THE POWER STEERING FLUID HOSE VIBRATED LOSE. ALMOST 500 HOURS OF DRIVING, JUST SHY OF 20,000 MILES IN TEMPS THAT VARIED FROM LOWS OF 40 TO HIGHS OF 110, AND CONSISTENT VIBRATIONS DURING THE SPECIFIED RPM AND THE HOSE VIBRATED LOOSE AND LOST POWER. THE VIBRATIONS ARE A KNOWN ISSUE FOR SPRINTER 4X4'S AND THEY HAVE TRIED TO ADDRESS THE ISSUE UNSUCCESSFULLY WITH DAMPENING AND THICKER LEAF SPRINGS. THIS REMAINS INEFFECTIVE AND NOW, DANGEROUS. I AM GRAVELY CONCERNED THAT OTHER ITEMS IN THIS 4X4 MODEL VAN COULD COME LOOSE, OR WORSE SOMEONE ON A MOUNTAIN PASS COULD LOSE CONTROL AS I DID AND CAUSE A FATAL ACCIDENT. DUE TO THE 4X4 SYSTEM AND THE DESIRE OF IT'S OWNERS TO DRIVE TO REMOTE PLACES, I FEEL THIS WARRANTS AN IMMEDIATE INVESTIGATION TO PROTECT THE OWNERS WHERE DIAMLER VANS HAS CLEARLY DECIDED NOT TO MANAGE IT'S SAFETY. IF ANYONE HAD COME DOWN THE SWITCHBACKS ON ROUTE 8, NEITHER OF US WOULD HAVE HAD ENOUGH TIME OR SPACE TO AVOID AND ACCIDENT. I WAS INCREDIBLE LUCKY. I WAS FORCED TO DRIVE ACROSS THE ROAD LINES TO MOVE THE VAN AS I COULD NOT CONTROL THE STEERING. I FEARED FOR MY LIFE UNTIL I GOT TO THE TOP OF THE SWITCH BACK AND WAS ABLE TO PULL OVER ON RELATIVELY STRAIGHT FLAT GROUND. THE TRAILER I WAS TOWING SUFFERED AS I WAS NOT ABLE TO ARTICULATE THE VAN ON THE ROAD SUCH THAT IT DID NOT GO OFF THE ROAD AND HIT TREES AND EMBANKMENT.. .UPDATED 07/21/15 *BF.....UPDATED 08/12/15 *BF THE CONSUMER STATED THE SUSPENSION WAS REPLACED. HOWEVER, IT DID NOT RESOLVE THE VIBRATION ISSUE. ...UPDATED 9/24/2015 *JS

02/20/2015
Components: ENGINE
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WDZPE7DC1F5******
Summary

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V764000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY WERE NOT EQUIPPED WITH THE TOOLS TO PERFORM THE RECALL REPAIRS. A SECOND AUTHORIZED DEALER WAS CONTACTED, WHO INDICATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST WITH NO ESTIMATED TIMEFRAME AS TO WHEN THE REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND THEY WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO INDICATE WHEN THE PART AND APPOINTMENT WOULD BE SCHEDULED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11 Recalls

for 2015 MERCEDES-BENZ SPRINTER 2500
18/02/2016
CAMPAIGN NUMBER: 16V093000
EQUIPMENT:OTHER:LABELS
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Campaign Number: 16V093000
Manufacture: Daimler Vans USA, LLC
Components: EQUIPMENT:OTHER:LABELS
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

29/04/2016
CAMPAIGN NUMBER: 16V261000
STRUCTURE:BODY
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Campaign Number: 16V261000
Manufacture: Daimler Vans USA, LLC
Components: STRUCTURE:BODY
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/05/2016
CAMPAIGN NUMBER: 16V351000
STRUCTURE:BODY:ROOF AND PILLARS
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Campaign Number: 16V351000
Manufacture: Daimler Vans USA, LLC
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2017
CAMPAIGN NUMBER: 17V092000
FUEL SYSTEM, DIESEL
Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
Campaign Number: 17V092000
Manufacture: Daimler Vans USA, LLC
Components: FUEL SYSTEM, DIESEL
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2017
CAMPAIGN NUMBER: 17V093000
AIR BAGS
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Campaign Number: 17V093000
Manufacture: Daimler Vans USA, LLC
Components: AIR BAGS
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2017
CAMPAIGN NUMBER: 17V094000
POWER TRAIN:DRIVELINE:DRIVESHAFT
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Campaign Number: 17V094000
Manufacture: Daimler Vans USA, LLC
Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/12/2017
CAMPAIGN NUMBER: 17V786000
EQUIPMENT
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Campaign Number: 17V786000
Manufacture: Midwest Automotive Designs, LLC
Components: EQUIPMENT
Summary

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/01/2019
CAMPAIGN NUMBER: 19V003000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V003000
Manufacture: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/01/2019
CAMPAIGN NUMBER: 19V004000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V004000
Manufacture: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/03/2019
CAMPAIGN NUMBER: 19V238000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V238000
Manufacture: Vantage Mobility International, LLC
Components: SEATS
Summary

Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/10/2020
CAMPAIGN NUMBER: 20V663000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Campaign Number: 20V663000
Manufacture: Daimler Vans USA, LLC
Components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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