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2015 Volkswagen Golf GTI 4 DR FWD

11
Recalls
154
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

154 Complaints

for 2015 VOLKSWAGEN GOLF GTI
01/14/2022
Components: STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 01/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU8FM******
Summary

ERROR. SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION

01/10/2022
Components: ENGINE
Incident Date: 01/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 3vw217au8fm******
Summary

Coolant has leaked all over my driveway because of a thermostat housing and water pump fail. I am getting fixed for the second time $1800 dollar fix. Very common amongst other Volkswagen owners. This is not fair. If they know of this problem it should be dealt with. Now I am out $4000 in repairs and have a big stain in my brand new driveway. This is very unsafe if driving long distances as coolant leaks everywhere.

01/10/2022
Components: AIR BAGS
Incident Date: 01/08/2022
Crash: No
Fire: No
Vehicle Identification Number: 3vwra7au7fm******
Summary

Clockspring broken it’s the third time in 4 years. I was pulling out of a parking lot making a left turn. There was a ratcheting sound from the steering wheel. I then had an airbag error and none of the steering wheel mounted controls were working including the horn. The defective part is still installed.

12/20/2021
Components: AIR BAGS
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU6FM******
Summary

We purchased our VW Golf TDI ([XXX]) in January 2015 and have now had to replace the clock spring three times. The first two times were covered under the 69L2 limited warranty(See attached bills) but our car now has 128,000 miles and is considered ineligible. We do not understand why our model year was not included under the unlimited warranty extension as part of the 69L2 campaign. When a major component fails three times over a six year period, there is obviously something wrong with it that has not been addressed. Our teenage son drives the car and it is unsafe to have life-saving components like the airbag and horn fail on a regular basis. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

12/11/2021
Components: ENGINE
Incident Date: 12/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWY47AU0FM******
Summary

Electronically controlled thermostat failed stuck closed on December 10, 2021. Vehicle had 63814 miles on the odometer. This is a common, known problem with this make/model. Engine overheated in stop and go traffic which caused limp home torque reduction. When traffic resumed there was a potentially dangerous situation because vehicle could not accelerate as quickly as expected by following drivers. There is a design flaw in that the thermostat should fail stuck open, and not stuck closed, to ensure adequate vehicle mobility to avoid a potentially dangerous situation. Additionally, this component is an On-Board Diagnostic Device belonging to the emissions control system. Failure should be covered under the federal emissions control warranty.

11/16/2021
Components: ENGINE
Incident Date: 11/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3vw4t7au5fm******
Summary

The heat in my 2015 GTI Autobahn only blows warm air out of the drivers side when heat is on for both sides. The VW dealership recommends a new thermostat, water pump, and heater core, and blend door. For now, I'm stuck with having a semi warm vehicle and the possibility of engine overheating while on the highway. With the coolant and thermostat being one of the vital parts of the vehicle, its upsetting for such a new vehicle to have such a common problem of needing a new water pump across the board. These types of imperfections in design and quality control need to be addressed due to the shear amount of people needing coolant related issues resolved on their own dime. Do better VW.

11/08/2021
Components: POWER TRAIN,ENGINE
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU1FM******
Summary

Plastic Thermostat Housing Failure-- Cracks and leaking coolant. While getting an oil change done at a local Volkswagen dealership, the mechanic pointed out that there is a coolant leak and showed me where the leak is coming from (Thermostat housing/water pump) The coolant is slowly seep out of the crack on the underside of the thermostat housing, I have been adding coolant every other week. As the loss of coolant often trips the low coolant warning if the level isn't maintained. I feel like I'm not the only one with this issue, after reading online Volkswagen community. Many 2015-2020 GTI owners are also having the same problem. The car overheated couple times when stuck in New York traffic, I would like Volkswagen manufacture to address this issue and give all the GTI owners an explanation to why their part fails less than a few years of ownership.

11/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU1FM******
Summary

This razor blade sharp chrome trim near the shift nob and the small storage compartment is cutting my finger up every time I tried getting something out of the small compartment. This has already happened to me three times already while driving, it's like a paper cut and you look down to find a cut with blood dripping out of your finger. It is extremely dangerous when you are driving on the road when this happen, Volkswagen should have a recall on this chrome trim piece for the safety of all GTI owners period. I'm not the only one with this problem, many MK7 GTI owners are experiencing the same issue.

11/01/2021
Components: ENGINE
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU5FM******
Summary

Linkage on the turbo wastegate actuator seizes if the car is not driven for more than a few months at a time. This causes the car to not produce any boost and leaves it in a state in between limp mode and normal rpm range. This makes it incredibly inconsistent with rpm and maintaining speed.

10/27/2021
Components: STEERING
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU3FM******
Summary

Weird rattle sounds coming from the steering column. Supposed to be a clock spring issue. This issue is persistent on a lot of VW models, but unfortunately my car is not under recall

10/16/2021
Components: ENGINE
Incident Date: 10/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU1FM******
Summary

Hello - I own a MK7 VW GTI with approximately 42,000 miles. The vehicle has consistently had a "check engine" and "Low Coolant" light since approximately 20,000 miles and 3 years. The dealer checked the car but did not see a leak under their test. However, the car was diagnosed with a leaking water pump and thermostat which has been replaced out of pocket by an independent. This is apparently common with MK7 GTIs and can cause engine failure and stalling in the middle of the road.

10/08/2021
Components: AIR BAGS
Incident Date: 09/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU5FM******
Summary

Steering wheel started clicking when turned. Airbag light came on.

09/07/2021
Components: STRUCTURE
Incident Date: 09/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AUXFM******
Summary

THERE IS A CRACK ON THE ROOF, THE CRACK IS BETWEEN THE SUNROOF AND THE DOOR

07/27/2021
Components: ENGINE
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW547AU6FM******
Summary

The engine blew while stopped at a light at an intersection. The car was unable to restart. We were told there was no compression in cylinder 3. This car had received regular maintenance at the dealer. If the car had been in motion, the driver and passengers could have been seriously injured. The engine only had 67,000 miles on it and no known problems beforehand.

06/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU0FM******
Summary

The sunroof on my car spontaneously exploded with no known cause. I was driving west on I-76 near Pittsburgh PA, going 70 mph. Suddenly a sound like a gunshot was heard and the sunroof had shattered leaving a big hole. The glass was contained above me and the passenger because the sun roof shade happened to be closed.

06/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWLF7AU0FW******
Summary

Was reaching across front console when metal trim near shifter seems to be released and acted like a razor blade cutting my hand severely.

06/17/2021
Components: AIR BAGS
Incident Date: 06/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU8FM******
Summary

The steering control module and clockspring is faulty. My transmission light and airbag light came on. I brought it to my German auto repair shop and he did some research. It was confirmed as a faulty part and vw should pay for it. My functioning airbags and cruise control are things i rely on for safety. I will bring it in to a dealership because the clockspring has to be programmed by a dealership. I live 300 miles from a vw dealership and it is a real pain.

05/25/2021
Components: SUSPENSION
Incident Date: 05/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU4FM******
Summary

Broken rear spring, impacting handling and preventing safe operation of the vehicle. I discovered this after noting handling issues and clunking noises from the rear of the vehicle. There were no warning lamps

04/09/2021
Components: ENGINE
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU6FM******
Summary

PAID TO HAVE NEW VW TURBO PUT IN CAR AND IT LASTED 116 MILES. TOOK IT BACK AND IT WAS DIAGNOSED THAT THE TURBO HAD FAILED AND THE TURBINE BROKE AND FELL INTO THE MOTOR. AS A RESULT IT BLEW THE MOTOR. VW WARRANTY REFUSED TO WARRANTY THE PART AND TAKE ANY RESPONSIBILITY FOR THE BLOWN ENGINE. EVEN THE DEALER SHIP AGREED IT WAS A FAULTY TURBO AND AS A RESULT IT BLEW THE ENGINE.

04/05/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU2FM******
Summary

CLOCK SPRING BROKE. THIS IS A KNOWN ISSUE AND RECALL FOR PREVIOUS YEARS, BUT APPARENTLY NOT MINE. SYMPTOMS ARE AIRBAG LIGHT ON, INOPERABLE STEERING WHEEL ACCESSORIES INCLUDING HORN. THIS IS A SAFETY ISSUE. IT SHOULD BE RECALLED. FIRST KNOWLEDGE OF THIS PROBLEM WAS UPON STARTING FIRST THING IN THE MORNING. CAR WAS PARKED IN THE GARAGE.

03/14/2021
Components: STRUCTURE
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU0FM******
Summary

THE CHROME TRIM AROUND THE SHIFTER LEVEL IS EXTREMELY SHARP AND IS A SAFETY HAZARD. REACHING INTO THE STORAGE COMPARTMENT IN FRONT OF THE SHIFTER, MY FINGER CAUGHT THIS SHARP EDGE AND WAS SERIOUSLY CUT. THERE WAS A LOT OF BLOOD AND PAIN AS A RESULT. AN ONLINE SEARCH REVEALS THAT THIS TYPE OF INJURY IS NOT UNCOMMON.

03/11/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU0FM******
Summary

THE ENGINE WILL SHUT OFF WITHOUT WARNING. THE ELECTRONIC STABILITY CONTROL ERROR MESSAGE COMES UP ON THE INFORMATION DISPLAY ALONG WITH A TPMS ERROR. THIS HAS HAPPENED IN INTERSECTIONS AND HAS PUT ME IN DANGER OF COLLISIONS FROM SUDDEN DECELERATIONS WITHOUT WARNING. THE CAR WILL USUALLY START AFTER THE IGNITION BUTTON IS DEPRESSED AGAIN. IT MAY HAPPEN UP TO FOUR TIMES BEFORE IT QUITS STALLING. THE ERROR MESSAGES CLEAR AFTER IT IS MOVING AGAIN. IT HAS EVEN HAPPENED ONCE ON THE HIGHWAY.

03/09/2021
Components: STEERING
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU9FM******
Summary

WHEN IN MOTION ON ANY TYPE OF ROAD AFTER 30-40 MINUTES THE STEERING WHEEL BECOMES 'HEAVY' AND HARD TO TURN. THE POWER STEERING HAS FAILED. I HAD THIS ISSUE 'FIXED' BY THE DEALERSHIP TWO YEARS AGO, BUT IT IS OCCURRING AGAIN.

02/18/2021
Components: ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU8FM******
Summary

WATERPUMP/THERMOSTAT HOUSING COVERED IN DRY COOLANT, LEAKING DUE TO WARPAGE OF THE PLASTIC PARTS USED MY VOLKSWAGEN. COOLANT NEEDS TO BE TOPPED OFF EVERY 3 MONTHS, VW SAID THEY DIDNT FIND ANYTHING WRONG. PROBLEM IS GETTING WORSE AS THE PARTS FAIL AND WILL LEAD TO CATASTROPHIC FAILURE AND DAMAGE/OVERHEATING TO THE ENGINE.

01/19/2021
Components: ENGINE
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU7FM******
Summary

PERSISTENT COOLANT MIGRATION PROBLEM, WHEREIN COOLANT MIGRATES THROUGH WIRING HARNESS CONNECTION ON COOLANT RESERVOIR AND TRAVELS THROUGH THE WIRING HARNESS TO OTHER SENSORS AND ENGINE CONTROL EQUIPMENT ON THE VEHICLE, CORRODING AND DESTROYING KEY COMPONENTS OF THE CARS ELECTRONICS AND SAFETY CONTROL SYSTEMS. THIS REPAIR HAS COST THOUSANDS OF DOLLARS TO ADDRESS, AND IT STILL NOT SOLVED.

12/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU9FM******
Summary

THERMOSTAT

12/24/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW447AU7FM******
Summary

FIRST CAR STARTS. SECOND PUT THE GEAR INTO REVERSE. THIRD CAR STARTS TO STALL SLOWLY SHUTTING DOWN THE ENGINE WHILE IN REVERSE. FOURTH, CAR HAS DIFFICULTY STARTING THE ENGINE WHILE PUTTING IN PARK GEAR. FIFTH, I HAD TO PRESS THE BRAKE AND THE PUSH START BUTTON IN ORDER TO START WHILE PRESSING THE GAS PEDAL TO INCREASE THE RPM. THEN I DRIVE. THIS HAPPENS OFTEN WHEN FIRST STARTING THE VEHICLE UNDER STATIONARY.

12/21/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU4FM******
Summary

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING OR WHILE THE VEHICLE WAS PARKED, FUEL LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CENTRO DE SERVICIO FLAGSHIP VOLKSWAGEN (CARR. #2, KM 14.7 HATO TEJAS, BAYAMN, 00959, PUERTO RICO) AND WAS DIAGNOSED THAT THE SUBCISION PUMP, FILTER AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE WARRANTY HAD EXPIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

12/03/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU5FM******
Summary

GEAR SELECTOR CHROME TRIM PEELS AND CUTS TO THE SKIN. DEALERS WILL ONLY SELL ENTIRE GEAR SELECTOR ASSEMBLIES $285+. TRIM PIECE CAN BE FOUND ON ALI EXPRESS (AFTERMARKET) FOR $16. IT IS EXACT MATCH, FIT AND FINISH. WHAT VW AND ITS DEALERS ARE DOING TO MANY CLIENTS IS UNACCEPTABLE. LOOK AT FORUMS AND SEE HOW MANY PEOPLE HAVE HAD THEIR HANDS SLICED BY THE PEELING CHROME. CARS ARE NOT UNDER WARRANTY FOREVER. BUT PROBLEMS THAT OCCUR TO MOST MODELS, IF YOU SLASHED YOUR HAND WHILE DRIVING - THAT COULD LEAD TO AN ACCIDENT. THERE IS AN ALTERNATIVE, BUT IT TAKES NON MANUFACTURER PARTS TO FIX AFFORDABLY. WHY CAN'T VW EITHER OFFER THIS PART A LA CARTE OR GIVE AN EXTENDED WARRANTY? WHY DO I NEED TO BUY AN ENTIRE GEAR SELECTOR FOR A SIMPLE CHROME PLATED PIECE OF PLASTIC TO BE REPLACED? THE GEAR SELECTOR WORKS FINE, IT'S THE CHROME TRIM THAT IS A SEPARATE PART THAT PEELS. I'M JUST ANGRY BECAUSE I HAVE TO GO AROUND THE WORLD AND TRUST AN UNKNOWN CHINESE COMPANY TO SUPPLY A PART THAT VW ALREADY MAKES AND WON'T SELL ON ITS OWN. AND IT'S NOT JUST ME, IT'S ALMOST EVERYONE WHOSE BOUGHT ONE OF THESE CARS. SLICING YOUR HAND WHILE DRIVING CAUSES SOME DISTRACTION. I THANK GOD I DIDN'T WRECK WHEN IT HAPPENED TO ME. PLEASE MAKE THEM EITHER RECALL THE PART OR AT LEAST ACKNOWLEDGE IT. THE VEHICLE WAS ON FL HIGHWAY 16 WHEN I SLASHED MY HAND ON THE PEELING CHROME TRYING TO TURN DOWN THE AIR CONDITIONING.

09/26/2020
Components: POWER TRAIN
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU5FM******
Summary

I HAD MY THERMOSTAT HOUSING REPLACED TO DUE LEAKAGE. I WANTED TO FILE A COMPLAINT BECAUSE I BELIEVE THIS IS A REOCCURRING ISSUE THAT CAN LEAD TO ENGINE DAMAGE. THIS HAS HAPPENED GRADUALLY OVER TIME AND NOT DUE TO ANY INCIDENT WITH ANOTHER VEHICLE. THIS WAS DISCOVERED FROM A VW SERVICE WHEN I WAS AT APPROXIMATELY 57000 MILES.

09/16/2020
Components: AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU7FM******
Summary

THE CLOCKSPRING BROKE ABOUT 1 YEAR AGO I HAD IT REPLACED. IT BROKE AGAIN LAST WEEK. THE AIRBAG IS DISABLED AS IS THE HORN AND CRUISE CONTROL.

09/16/2020
Components: ENGINE
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU9FM******
Summary

COOLANT LEAK AND STRONG SMELL AFTER DRIVING THE CAR SINCE IT WAS NEW. GRADUAL COOLANT LOSS IN THE RESERVOIR. VW REDESIGNED THE THERMOSTAT HOUSING AND WATER PUMP AFTER RAMPANT 2015 MODEL YEAR FAILURES.

08/31/2020
Components: ENGINE
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU6FM******
Summary

MY WATER PUMP IS LEAKING AT ONLY 76 THOUSAND MILES0

08/21/2020
Components: POWER TRAIN,ENGINE
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU0FM******
Summary

I HAVE A 2015 GTI THAT HAS ONLY 80,000 MILES ON IT. I HAD A REPAIR DONE TO REPLACE VALVES, COIL SPRINGS, SPARK PLUGS AND IGNITION COILS LAST YEAR DUE TO FAILURE OF THE ENGINE. THEY CLAIMED TO FIX THIS PROBLEM AND A YEAR LATER THE SAME EXACT FAILURE HAPPENED. THE FIRST TIME IT COST 3,500 TO FIX WITH A CUSTOMER LOYALTY DISCOUNT. THIS TIME THEY SUGGEST REPLACING THE ENGINE AT A 14,000 PRICE TAG. THERE IS CLEARLY SOME DESIGN FLAW THAT IS CAUSING THIS REPEATED FAILURE IN SUCH A NEW CAR. VOLKSWAGEN DOESN'T BACK UP THE PREVIOUS REPAIR. WITH THE FREQUENCY OF THIS ISSUE I'M SURE THERE ARE OTHER PEOPLE WITH THIS SAME ISSUE.

08/19/2020
Components: ENGINE
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWYT7AU7FM******
Summary

2015 VOLKSWAGEN GTI. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO SUCTION PUMP SAFETY RECALL. *LD THE CONSUMER STATED EACH FAILURE OCCURRED AFTER FILLING UP THE GAS TANK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.*JS *JS

08/11/2020
Components: SUSPENSION,SEATS,UNKNOWN OR OTHER
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU7FM******
Summary

THE CAR MAKES NOISES WHEN GOING OVER BUMPS OR AROUND CORNERS AS THE BODY ROLLS BACK AND FORTH I THINK IT IS THE RECALL THAT WAS ISSUED # 10122609 ABOUT THE SEATS AND A GAP BETWEEN A TAB AND THE SEAT FRAME. MY CAR WAS NOT INCLUDED IN THIS RECALL.IT SHOULD HAVE BEEN INCLUDED.

07/12/2020
Components: ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU0FM******
Summary

THERMOSTAT ELBOW LEAKING

07/07/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AUXFM******
Summary

AFTER HAVING MY 2015 VW SE 4-DR 2.0T AUTO PZEV INTO THE DEALERSHIP'S SERVICE CENTER FOR A/C ISSUES. TWO WEEKS LATER THE ENGINE LIGHT CAME ON AND I IMMEDIATELY PARKED THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP WITH THIS AS THE PROBLEM. REPLACE ENGINE AND TURBO! OVER $17,000!

07/07/2020
Components: POWER TRAIN
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU7FM******
Summary

FAILED WATER PUMP FIXTURE AND GASKETS AT 62000 MILES. LEAKING COOLANT CONSTANTLY AND WARNING LIGHT GOING OFF WHILE DRIVING

06/08/2020
Components: ENGINE
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU7FM******
Summary

WATER PUMP & THERMOSTAT HOUSING LEAKING COOLANT AT 31,000 MILES. BOTH ITEMS WERE REPLACED AT THE DEALERSHIP. *TR

05/18/2020
Components: ENGINE
Incident Date: 05/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU7FM******
Summary

MY COOLANT WARNING LIGHT CAME ON AT ABOUT 71K MILES, TO MY SURPRISE. MY MECHANIC CHECKED ALL FLUID LEVELS WHEN I LAST HAD THE CAR IN, WHICH WAS ABOUT 6K MILES PRIOR. I CHECKED THE COOLANT LEVEL AND IT WAS WAY BELOW THE MINIMUM LEVEL IN THE RESERVOIR. MY INDEPENDENT MECHANIC DETERMINED IT WAS THE THERMOSTAT HOUSING WHICH IN TURN CAUSED DAMAGE TO THE WATER PUMP AS WELL. THIS RESULTS IN A $980 REPAIR. AFTER DOING SOME RESEARCH ONLINE, I HAVE DETERMINED THAT THIS PROBLEM HAS AFFECTED OTHER VW GTIS OF THE SAME MODEL GENERATION. THIS IS A FACTORY DEFECT AND SHOULD BE COVERED BY VW BUT MY CAR IS NOW OUTSIDE OF THE FACTORY WARRANTY. I AM SEEKING TO RECOVER THE MONEY I HAVE SPENT OUT OF POCKET AND TO PREVENT THIS FROM HAPPENING TO ANY OTHER OWNERS. THE DETAILS ARE AS FOLLOWS: THE ISSUE IS LIMITED TO 2015- US MODELS AND 2013- EUROPEAN MODELS, AND SEEMS TO BE RELATED TO THE EA888 REV3 ENGINE THAT IS IN SEVERAL MQB MODELS SOLD BY VW/AUDI. COOLANT WILL SLOWLY SEEP OUT OF A WEEP HOLE ON THE UNDERSIDE OF THE THERMOSTAT HOUSING. IT DOESN'T SEEM TO BE ENOUGH TO EVER LEAVE A PUDDLE BUT SLIGHT RESIDUE MAY BE SEEN UNDER THE THERMOSTAT HOUSING AND POSSIBLY ON THE OIL PAN. THE LOSS OF COOLANT OFTEN TRIPS THE LOW COOLANT WARNING IF THE LEVEL ISN'T MAINTAINED. DEPENDING ON THE SIZE OF THE LEAK, THE COOLANT DROP CAN EITHER BE GRADUAL OR CATASTROPHIC. LOSS OF COOLANT HAS ALSO BEEN LINKED TO THE WATER PUMP FAILING. FURTHERMORE, THE ACCESSORY BRACKET GASKET CAN LEAK HOT OIL DOWN ONTO THE THERMOSTAT HOUSING (EVEN AFTER REPAIR) WHICH CAN CAUSE FAILURE. *TR

05/02/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU7FM******
Summary

I WAS PARKED IN A PARKING LOT WITH MY CAR ON WHEN ALL OF A SUDDEN A LADY PARKED NEXT TO ME SAID THAT IT SMELLED LIKE GASOLINE. I DECIDED TO STEP OUT AND CHECK ON THE CAR THE FUEL WAS LITERALLY LEAKING OUT OF THE TANK FROM THE REAR END OF THE CAR. THE CAR HAD ALMOST A FULL TANK AND IN A MATTER OF MINUTES IT EMPTIED ITSELF OUT. KEEP IN MIND, I AM A SMOKER AND IF IT WASN'T BECAUSE THE LADY TOLD ME ABOUT THE GAS LEAK IT COULD'VE END UP IN A FATAL FIRE/ACCIDENT. I HAVE SEEN AROUND THE INTERNET THAT THERE WAS A RECALL FOR THE SAME PROBLEM IN 2015-2016 GTI MODELS BUT ONCE YOU GO INTO THE VW PAGE NOTHING APPEARS. IT EVEN APPEARS ONLINE FROM TRUSTED SOURCES THAT THE RECALL NUMBER WAS 20Y5 AND 20Y6. CURRENTLY THE CAR HAS BEEN IN THE VW FOR 1 MONTH AND THEY WANTED ME TO PAY AROUND $2,800 TO REPLACE THE FUEL TANK AND ONCE I DID MY RESEARCH I FOUND OUT THAT THE EXACT PROBLEM HAPPENED TO THOUSANDS OF OTHER PEOPLE WHO HAD THE SAME MODEL YET THE DEALER DID NOT EVEN MENTION IT TO ME AND WANT TO CHARGE ME WITH THE $2,800.

04/03/2020
Components: ENGINE
Incident Date: 03/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU2FM******
Summary

COOLANT LEAKING REQUIRING THERMOSTAT HOUSING REPLACEMENT AS WELL AS NEW SENSOR AND NEW WATER PUMP.

02/25/2020
Components: ENGINE
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWTT7AU8FM******
Summary

WATER PUMP FAILURE AT 49500 MILES.

02/24/2020
Components: VISIBILITY/WIPER
Incident Date: 02/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU9FM******
Summary

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED MOLD FORMING IN THE REAR DRIVER SIDE SEAT. THE CONTACT WAS INFORMED BY AND UNKNOWN DEALER THAT WATER FROM THE WINDOW LINING DRAINED ONTO THE SEAT AND CAUSED THE MOLD BUILD UP. WATER ALSO ENTER THE VEHICLE AT THE SEAL ON THE BOTTOM OF THE REAR WINDOW AND ALSO THROUGH THE SPEAKER. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002 WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 50,000.

02/21/2020
Components: ENGINE
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU1FM******
Summary

THIS IS A SECOND REPAIR FOR A FAILED THERMOSTAT HOUSING/WATER PUMP ON THIS VEHICLE. THE FIRST TIME, JANUAARY 2019, THE THERMOSTAT HOUSING AND RELATED SEALS WERE REPLACED. THIS TIME THE THERMOSTAT HOUSING AND WATER PUMP WERE BOTH REPLACED.

01/13/2020
Components: ENGINE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU5FM******
Summary

ENGINE LOOSING COOLANT, DEALERSHIPS FAILS TO DIAGNOSE THE PROBLEM. FAULTY WATER PUMP THAT VW FAILED TO DIAGNOSE TWO TIMES.

01/10/2020
Components: POWER TRAIN
Incident Date: 12/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU7FM******
Summary

VEHICLE IS LEAKING COOLANT. NEEDING TO REPLACE THERMOSTAT HOUSING/WATER PUMP ON VEHICLE. OUT OF WARRANTY. VERY COMMON ISSUE WITH 2015+ VW GTI VEHICLES.

12/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU3FM******
Summary

I'VE CUT MY HAND OPEN TWICE IN 18 HOURS ON SOME SHARP EDGED TRIM AROUND THE GEAR SHIFT JUST BY SHIFTING INTO PARK. BOTH TIMES THE CAR WAS STATIONARY. FIRST HAPPENED 12/10 PM THEN AGAIN 12/11 AM. I NEEDED FIRST AID AS I WAS BLEEDING PRETTY BADLY, DID NOT NEED A DOCTOR.

12/06/2019
Components: ENGINE
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU1FM******
Summary

THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.

11/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWTT7AU4FM******
Summary

I WAS SENT A RECALL NOTICE FROM VOLKSWAGEN OF AMERICA STATING THAT A MICRO SWITCH MAY BE FAULTY AND THAT I SHOULD SCHEDULE AN INSPECTION IMMEDIATELY. I SCHEDULED SERVICE AND WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO REMEDY AVAILABLE. MORE RECENTLY, I RECEIVED ANOTHER NOTICE DETAILING THE RECALL AND REMEDY AND WAS TOLD AGAIN BY THE DEALERSHIP THERE WAS NO REMEDY AVAILABLE.THIS SECOND RECALL NOTICE VERY CLEARLY STATES THAT THE REMEDY IS FOR THE DEALER TO INSTALL AN ADDITIONAL SWITCH AND CIRCUIT BOARD AND THAT IT WILL TAKE ABOUT AN HOUR. IT MAKES NO SENSE TO ME THAT I WOULD RECEIVE A NOTICE TELLING ME TO GET MY CAR FIXED ASAP, BUT THERE IS NO REMEDY AVAILABLE.

11/07/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU0FM******
Summary

WHILE DRIVING TO WORK, MY VEHICLE WOULD LOSE ACCELERATION AS I PRESS ON THE GAS AND WOULD NOT ACCELERATE RIGHT AWAY. ALSO AS I'M IN PARK OR IDLING IN TRAFFIC, THE CAR WOULD SHUT OFF BUT THE VEHICLE LIGHTS WOULD STILL FUNCTION.

11/03/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWTT7AU1FM******
Summary

TRIM PEELING FROM SHIFTER PRODUCES A RAZOR SHARP EDGE. CUT MY FINGER ON IT, PRETTY DEEP CUT, BLEEDING PROFUSELY. CUT FROM RETRIEVING ITEMS FROM FRONT CUBBY.

10/02/2019
Components: ENGINE
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWYT7AU8FM******
Summary

2 YEARS AFTER PURCHASING MY CAR BRAND NEW THE COOLANT LEVEL WAS LOW. AFTER CALLING THE DEALERSHIP THEY INSTRUCTED ME TO TOP OFF THE RESERVOIR WITH DISTILLED WATER. IN FEBRUARY OF 2019 I HAD THE CAR IN FOR GENERAL SERVICE INCLUDING A COOLANT FLUSH AT A PRIVATE, LICENSED, VW MECHANIC. HE DISCOVERED MY WATERPUMP/THERMOSTAT HOUSING WAS LEAKING AND LIKELY HAD BEEN FOR A LONG TIME. HE REPLACED THE ASSEMBLY AND FILLED THE CAR WITH NEW COOLANT. IN AUGUST OF 2019 I DISCOVERED ONCE AGAIN MY COOLANT LEVEL WAS LOW. UPON INSPECTING UNDERNEATH MY CAR I FOUND DRIED COOLANT ON MY OIL PAN. MY MECHANIC IS AGAIN TELLING ME THE WATERPUMP/THERMOSTAT HOUSING IS LEAKING AND WILL NEED TO BE REPLACED. NOTHING HAS BEEN DONE TO THE CARS COOLING SYSTEM AND DRIVING HABITS HAVE NOT CHANGED OVER THE LIFETIME OF THIS CAR. THE MECHANIC POINTED TO A POORLY DESIGNED SEAL ON THE THERMOSTAT HOUSING WHERE THE LEAK OCCURED. THE REPLACEMENT HOUSING APPEARED SIMILAR IN DESIGN. THIS IS A WIDELY REPORTED ISSUE, A SLOW COOLANT LEAK, ON 2015+ VW GOLFS, GTIS, AND RS AND IN EXTREME CASES CAN LEAD TO AN OVERHEATED AND RUINED ENGINE. THE FIRST INCIDENT OCCURRED AT ROUGHLY 60,000 MILES, OUTSIDE OF THE FACTORY WARRANTY. THE 2ND INCIDENT OCCURRED AT ROUGHLY 88,000 MILES.

09/05/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU0FM******
Summary

POWER STEERING TURNS STICK RANDOMLY AT ANY SPEED, REQUIRING ME TO TURN OFF THE ENGINE AND RESTART ONLY TO GET THE STEERING BACK TO NORMAL. VERY SCARY AS MORE EFFORT HAS TO BE INPUT I TO THE STEERING FOR IT TO WORK. ENGINE STALLS AND CUTS OUT RANDOMLY ESPECIALLY ON IDLE. HAS CAUSED SEVERAL ISSUES WHEN DRIVING.

07/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU6FM******
Summary

ERROR: SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION. THIS WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING FOR ONLY A SECOND OR TWO. IT OCCURS BOTH HIGHWAY AND CITY DRIVING. THIS HAS BEEN GOING ON SINCE NOVEMBER 2018. DEALER SAYS TO IGNORE. INTERNET GROUPS INDICATE A COMMON PROBLEM WITH 2015 VW GOLF. SHIFTER PROBLEM THAT VW IS NOT ADRESSING..

07/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU5FM******
Summary

WHEN I START MY CAR IN THE MORNING THE CODE ERROR SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION! IT GOES AWAY BUT FLASHES AGAIN AS I'M DRIVING DOWN THE HIGHWAY OR A REGULAR ROAD OR TURNING EITHER RIGHT OR LEFT. THE ERROR MESSAGE COMES ON AND JUST AS QUICKLY GOES AWAY, ONLY TO RETURN AGAIN IN MINUTES OR HOURS.

07/15/2019
Components: ENGINE
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU0FM******
Summary

WHILE DRIVING, THE CEL CAME ON. WE HAD THE CAR SCANNED FOR CODES. RESEARCHING THE CODES, WE BELIEVED THE ISSUE TO BE CRANK WALK. WE TOOK THE CAR TO A LOCAL SHOP WHO CONFIRMED THAT THRUST WASHERS HAD DISLODGED AND BEGUN DETERIORATING. THIS IS ESSENTIALLY A CATASTROPHIC FAILURE AS THE CAR CANNOT BE DRIVEN WITHOUT CAUSING SIGNIFICANT FURTHER DAMAGE TO THE ENGINE. MOST COST EFFECTIVE SOLUTION IS TO REPLACE THE ENGINE ($3500 + LABOR). WE HAVE SPOKEN WITH VW AND PRESENTED THEM WITH 17 OTHER CASES OF THE SAME FAILURE SINCE 1/1/2019, BUT THEY ARE UNWILLING TO WORK WITH US SINCE WE DID NOT GO TO A VW DEALERSHIP. THE VW DEALERSHIP LABOR RATE IS ~50% MORE EXPENSIVE THAN OUR SHOP WHICH IS EQUALLY AS QUALIFIED TO IDENTIFY AN ISSUE SUCH AS THIS. VW EXECUTIVE GROUP ADVISED ME THAT IF WE TOOK THE CAR TO A DEALERSHIP SO THEY COULD DIAGNOSE THE ISSUE, THERE WOULD BE POTENTIAL FOR GOOD FAITH ASSISTANCE BUT NOTHING IS GUARANTEED. THAT WOULD REQUIRE US BEING PREPARED TO TAKE ON UPWARDS OF $1000 ADDITIONAL EXPENSE FOR THE SAME REPAIR PROCESS. THIS EXPECTATION IS UNREASONABLE AND THIS TYPE OF FAILURE, WITH THE FREQUENCY WE'VE BEEN ABLE TO SEE INDICATES A SERIOUS ENGINEERING FLAW THAT IS COSTING OWNERS EXCESSIVE AMOUNTS OF MONEY FOR REPAIR ALMOST IMMEDIATELY AFTER THE WARRANTY HAS EXPIRED.

07/10/2019
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU0FM******
Summary

I DON'T KNOW WHAT TYPE OF AIRBAGS THEY ARE, I'VE HAD TO HAVE MY CLUTCH REPLACED, WATERPUMP AND THERMOSTAT AND MY HEATER CORES, NOW MY COOLANT HOSE HAS GONE OUT ALL THIS IN LET THAN 3 MONTHS AND I HAVE ALSO HAD TO REPLACE, ROTORS TWO TIMES IN TWO YEARS IT'S GOT TO BE SOME WRONG I TAKE GOOD CARE OF MY CAR IT ONLY HAVE 72686 MILES ON IT.

07/09/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU8FM******
Summary

1. BRAKES - BACKING AND PUTTING BRAKES ON THEN INTO DRIVE THERE IS A POPPING NOISE FROM THE REAR END. BRAKES SQUEAK AT LOW SPEEDS, WHEN BRAKING AT LOW SPEEDS THEY SQUEAL AND GRAB, WHEN BRAKING AT HIGH SPEEDS THEY GRIND. THIS HAS BEEN FROM THE BEGINNING WHEN THE CAR WAS NEW UNTIL NOW. TWO DEALERSHIPS STATE "THERE IS NOTHING THEY CAN DO". 2. COOLANT - CONTINUOUS COOLANT SMELL IN CAB AND AROUND CAR AFTER DRIVING FOR ANY DISTANCE. DEALERSHIP HAS REPLACED CAP, RESERVOIR AND HOSES. STATE, "NOTHING MORE TO DO UNTIL A RECALL COMES OUT".

05/20/2019
Components: STEERING,AIR BAGS
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU7FM******
Summary

KEPT HEARING A CLICKING NOISE WHEN TURNING STEERING WHEEL. TODAY WHEN BACKING INTO A PARKING SPOT, THERE WAS A REAL LOUD CLICK, ALMOST LIKE A SNAP, AND MY AIR BAG ERROR MESSAGE IMMEDIATELY SHOWED UP AND NONE OF THE BUTTONS ON MY STEERING WHEEL WOULD WORK ANYMORE

05/17/2019
Components: SERVICE BRAKES
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU0FM******
Summary

UNDER NORMAL OPERATION THE RELEASE BUTTON FOR THE PARKING/EMERGENCY BRAKE CAN COME OUT AND RESULT IN THE PARKING BRAKE NOT CLICKING INTO THE ENGAGED POSITION. IF THIS WERE TO HAPPEN WHEN THE CAR WAS UNATTENDED IT WOULD RESULT IN THE CAR ROLLING AWAY AND POSSIBLY KILLING OR INJURING SOMEONE.

05/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW447AU0FM******
Summary

THE TRIM AROUND THE DSG SHIFTER HAS DETERIORATED AND HAS LEFT BEHIND SEVERAL VERY SHARP EDGES. CUTS ON FINGERS AND HANDS HAPPEN FREQUENTLY WHEN USING THE SHIFTER NORMALLY TO CHANGE GEARS. TRIM AT THE BASE OF THE SHIFTER HAS ALSO DETERIORATED, COMMONLY CAUSING CUTS WHEN USING THE STORAGE COMPARTMENT JUST IN FRONT OF THE SHIFTER. THIS VEHICLE HAS LIMITED MILES AND HAS PREDOMINATELY BEEN STORED IN A GARAGE.

04/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU5FM******
Summary

PEELING TRIM BETWEEN THE CENTER CONSOLE AND SHIFTER IS RAZOR SHARP AND HAS CUT MY SKIN MULTIPLE TIMES. IN THE PICTURE IT IS THE CHROME PART.

04/03/2019
Components: STRUCTURE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWTT7AU1FM******
Summary

SHIFT BOOT CENTER TRIM CHROME PLASTIC IS PRONE TO CRACKING, WHICH CAN POTENTIALLY CUT YOUR FINGERS.

02/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU2FM******
Summary

THE METALLIC TRIM AROUND THE SHIFTER BOOT GRADUALLY DEGRADES CAUSING SHARP METALLIC EDGES TO FORM. I HAVE BEEN CAUGHT ON THESE EDGES A FEW TIMES WHEN SHIFTING OR REACHING INTO THE CUBBY. A FEW OF THE TIMES BLEEDING FROM THE CUT HAS OCCURRED. THIS SAME METALLIC FINISH SEEMS TO BE ON THE START/STOP BUTTON. THE LETTERS WITH SHARP ANGLES (A, MOSTLY) BEND UP AND STAB THE USER WHEN TRYING TO START/STOP THE ENGINE.

02/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU4FM******
Summary

SIMILAR TO OTHER OWNERS WITH THE SAME VEHICLE, THE TRIM SURROUNDING MY SHIFTER HAS CRACKED. THIS TRIM NOT ONLY GOES AROUND A PART MY HANDS TOUCH EVERYDAY WHILE DRIVING BUT SURROUNDS A STORAGE CUBBIE WHERE PEOPLE OFTEN STORE PHONES, WALLETS OR VARIOUS ITEMS. THE SPLITTING TRIM IS RATHER SHARP AND SLICED MY FINGER OPEN WHEN GRAZING IT EARLIER TODAY. ## VIN FAILED ## VOLKSWAGEN GTI 2015 ##

02/17/2019
Components: POWER TRAIN
Incident Date: 02/08/2019
Crash: No
Fire: No
Summary

I'VE BEEN THROUGH THREE TRANSMISSIONS SINCE I PURCHASED THE CAR THREE YEARS AGO. THE FIRST TRANSMISSION WENT OUT DUE TO MECHANIC ERROR, VW PUT A NEW ONE IN THAT ONE FAIL CATASTROPHICALLY BUT VW BLAMED THE FAIL ON THE FLYWHEEL (IT HAD HOTSPOTS ON IT) PAID $4000 FOR A USED TRANSMISSION (WITH 32K ON IT) AND NEW CLUTCH AND FLYWHEEL. NOW THAT ONE FAILED WHEN I WAS DRIVING DOWN THE INTERSTATE IT WAS CONSTANTLY SLIPPING OUT OF 5TH GEAR AND IT WAS HARD TO SHIFT IT INTO A LOWER GEAR..I'VE NEVER HAD ISSUES LIKE THIS BEFORE I'VE BEEN DRIVING MANUAL FOR 7 YEARS. I'M WONDERING WHAT IS CAUSING ALL THESE TRANSMISSIONS TO FAIL.

02/09/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU5FM******
Summary

I WAS TURNED MY STEERING WHEEL TO PARALLEL PARK TODAY AND HEARD A 'CLICK' FROM THE STEERING WHEEL. MY AIRBAG LIGHT IMMEDIATELY CAME ONE. I DID SOME INVESTIGATION, AND MY PROBLEM IS EXACTLY WHAT IS DESCRIBED IN THIS ARTICLE: HTTPS://AUTOWEEK.COM/ARTICLE/RECALLS/NHTSA-INVESTIGATE-415000-VW-VEHICLES-AIRBAG-ISSUE MY HORN IS NOT WORKING. ADDITIONALLY, I HAVE LOST ELECTRICAL CONTROL ON ALL BUTTONS ON THE STEERING WHEEL. THIS INCLUDES VOLUME BUTTONS, HANDS-FREE PHONE CONTROL BUTTONS, AND THE BUTTON THAT CHANGES THE DIGITAL DASHBOARD DISPLAY.

02/07/2019
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU4FM******
Summary

EVERY TIME I USE THE REAR WINDSHIELD WIPER, A CASCADE OF WASHER FLUID SEEPS ON THE FRONT PASSENGER SIDE ON THE FLOOR MAT. I'VE ONLY HAD THE VEHICLE FOR 1 MONTH. ALSO, I'VE NOTICE EVERY TIME IT RAINS, THE CEILING ON MY GTI GETS VERY WET DUE TO A LEAK POSSIBLY BECAUSE OF THE SUNROOF. I'LL PROVIDE A PICTURE WHEN IT RAINS NEXT TIME. THIS VIDEO SHOWS THE SAME EXACT THING WHAT I'M EXPERIENCING. ON THE PASSENGER SIDE AS WELL. THE VEHICLE IN THE VIDEO IS A 2016, MINE IS A 2015, BUT SAME ISSUE AND SAME LOCATION OF THE LEAK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZLGGYDHFZCC

01/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWFA7AU6FM******
Summary

THE AD BLUE TANK HEATER IN MY CAR HAS GONE BAD AND WILL COST $1800 TO REPAIR. THIS HAPPENED JUST OUTSIDE THE 36,000 MILES WARRANTY WINDOW AT AROUND 40,000 MILES. THIS HAS BEEN A PROBLEM SINCE 2016 OR BEFORE. VW, IN ADDITION TO THE EMISSIONS ISSUES, REFUSES TO COVER THIS. THE CAR WILL NOT DRIVE UNLESS THIS IS FIXED. IT IS A VERY EXPENSIVE REPAIR FOR A VERY LOW AMOUNT OF MILEAGE. THIS SHOULD BE RECALLED SO THAT CUSTOMERS ARE NOT EATING $1800, ESPECIALLY ON BEHALF THE VW, WHO LIES AND CHEATS THEIR CONSUMERS. HTTPS://WWW.THETRUTHABOUTCARS.COM/2016/02/VOLKSWAGEN-TDI-OWNERS-BEING-STUCK-WITH-1000-ADBLUE-HEATER-REPAIRS-STILL-NOT-EPA-COMPLIANT/

01/09/2019
Components: POWER TRAIN
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU0FM******
Summary

OVER TIME, A BUILD-UP OF SILICATE ON THE SHIFT LEVER MICRO SWITCH CONTACTS CAN MAKE IT POSSIBLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WITHOUT THE SHIFT LEVER BEING IN THE "P" PARK POSITION. THIS MAKES THE VEHICLE NONCOMPLIANT WITH 49 CFR 571.114 STANDARD NO. 114 THEFT PROTECTION AND ROLLAWAY PREVENTION. IF THE IGNITION KEY IS REMOVED WITHOUT THE SHIFT LEVER BEING IN THE "P" PARK POSITION, THERE IS A RISK THAT THE VEHICLE MAY ROLL AWAY, RESULTING IN A CRASH THAT COULD INJURE PEOPLE AND DAMAGE PROPERTY.

01/06/2019
Components: POWER TRAIN,ENGINE
Incident Date: 10/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWY47AU6FM******
Summary

MY CAR STARTS TO FEEL LIKE IT'S GOING TO DIE OUT. THERE IS A TICKING COMING FROM THE ENGINE THAT COMES AND GOES WHEN IDLED. I'VE INFORMED THE DEALERSHIP BUT THEY CAN'T SEEM TO FIND WHAT THE TICKING NOISE IS.

12/26/2018
Components: ENGINE
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU0FM******
Summary

I AM WRITING ABOUT MY 2015 VW GTI. I AM THE SECOND OWNER OF THIS CAR. LIKE MOST GTI OWNERS, I THOUGHT THAT IT WAS A GREAT CAR. I AM THE 2ND OWNER OF THIS CAR, AND I PURCHASED THE CAR ABOUT 18 MONTHS AGO WHEN IT HAD ABOUT 25,000 MILES ON IT. OVER THE PAST YEAR, I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKAGE FROM THE CAR. THIS PAST WEEK, THE CHECK ENGINE LIGHT WENT ON AGAIN. THE ATTACHED RECORDS SHOW ALL THE ROUTINE CARE AND SPECIAL CARE THAT I HAD TO GIVE THIS CAR DURING THE PAST YEAR. I TOOK THE CAR BACK TO THE SAME DEALERSHIP AND THE DEALERSHIP FOUND PIECES OF PISTONS AND THE PISTON RING IN THE OIL DRIP PAN. THE PAPER WORK IS ATTACHED ALONG WITH A PICTURE. WHO EVER HEARD OF PISTONS FALLING APART IN A CAR THAT WAS WELL TAKEN CARE OF AND WITH ONLY 60,000 MILES? THIS IS PREPOSTEROUS. THE TECHNICIAN AT THE DEALERSHIP INDICATED THAT THIS WAS THE THIRD CAR THIS YEAR ON WHICH HE WORKED WITH THE SAME PROBLEM. THE CAR NEEDS A NEW ENGINE TO A COST OF AT LEAST $10,000. THE CAR IS NOT DRIVABLE ANYMORE AS IT HAS NO ACCELERATION. THE CAR IS WORTHLESS UNLESS SOMEONE WANTS TO PUT IN A NEW ENGINE. I AM SENDING THIS NOTE TO VARIOUS GOVERNMENT AGENCIES TO NOTIFY THEM OF THIS OBVIOUSLY DEFECTIVE CAR. IF I FIND OUT THAT OTHER CARS ARE HAVING THIS PROBLEM SUGGESTING A PATTERN OF DEFECTS COVERED UP BY THE MANUFACTURER, I WILL HIRE A LAWYER AND SEEK LEGAL REDRESS. IN THE MEANTIME, AS AN AVERAGE WORKER WHO WORKS FOR A LIVING, I AM OFF TO BUY A NEW CAR AT A HONDA DEALERSHIP WHICH HOPEFULLY WILL BE MORE RELIABLE. THIS WILL SET ME BACK AN ENORMOUS AMOUNT OF MONEY WHICH I CANNOT AFFORD, ESPECIALLY SINCE I STILL HAVE PAYMENTS TO MAKE ON THE 2015 GTI WHICH RIGHT NOW IS COMPLETELY WORTHLESS. *TR

12/22/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU2FM******
Summary

VEHICLE RANDOMLY DISPLAYS MESSAGE ON HUD SCREEN "ERROR: SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION" I HAVE ONLY EVER HAD IT HAPPEN WHILE DRIVING. EVERYTHING FROM 10MPH TO 80MPH. NO PARTICULAR SPEED SEEMS TO TRIP THE ERROR. AFTER A LONG DRAWN OUT ORDEAL, BOTH THE LOCAL DEALER AND VW OF AMERICA HAVE DENIED REPAIR EVEN THOUGH, THIS EXACT ISSUE BECAUSE IT IS NOT INCLUDED IN THE 33,168 SELECT VOLKSWAGEN GOLFS AND GOLF SPORTWAGENS FROM 2015 TO 2018 MODEL YEARS. YET WITH ALL THE EVIDENCE TO INCLUDE THE ECU/TCU LOGS VERIFYING THE PROBLEM SINCE ITS NOT A "AFFECTED" VIN, THEY WILL DO NOTHING. THE LOCAL DEALER CONFIRM THAT THIS IS THE EXACT ISSUE WE HAVE BEEN DEALING WITH SINCE JULY OF THIS YEAR. MOST RECENTLY I WAS GOING THROUGH THE PHARMACY DRIVE-THRU AND IN PARK WHEN THE VEHICLE BEGAN TO ROLL FORWARD WHICH I HAD TO HIT THE BRAKES TO STOP IT. YET WITH ALL THE EVIDENCE TO INCLUDE THE ECU/TCU LOGS VERIFYING THE PROBLEM SINCE ITS NOT A "AFFECTED" VIN, THEY WILL DO NOTHING.

12/22/2018
Components: POWER TRAIN
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU9FM******
Summary

VEHICLE IS INTERMITTENTLY SHOWING ERROR 'ERROR: SERVICE VEHICLE, LEAVE ONLY ON P'. ERROR HAPPENS RANDOMLY, BUT USUALLY DURING OR JUST AFTER DRIVING IN WET CONDITIONS. ALWAYS WHILE THE VEHICLE IS IN MOTION. GEAR SHIFT ASSEMBLY WAS REPLACED TWO YEARS PREVIOUSLY TO ADDRESS THE PROBLEM, BUT NOW THE ERRORS ARE BACK. SAME SYMPTOMS AS CAMPAIGN NUMBER 18V464000, VW SERVICE RECALL 37L5, HOWEVER NO RECALL IS LISTED FOR THIS VIN.

10/24/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU8FM******
Summary

AS I WAS TURNING MY STEERING WHEEL, I HEARD A CRINKLE SOUND AND THE AIR BAG LIGHT CAME ON. I REALIZED LATER THAT I COULD NO LONGER HONK THE HORN. WHEN I BROUGHT MY CAR IN FOR SERVICE, THE CLOCK SPRING WAS REPLACED, HOWEVER THE EXACT SAME PROBLEM HAPPENED AGAIN WITHIN WEEKS. I CANNOT HONK MY HORN AND I AM CONCERNED THAT MY AIR BAG WILL NOT DEPLOY IN THE CASE OF AN EMERGENCY.

10/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU5FM******
Summary

IN THE VW GTI THERE ARE VARIOUS INTERIOR TRIM BITS THAT ARE A PLASTIC WITH A CHROME PLATING ON THEM. THE ISSUE WITH THESE ARE, THAT IT EVENTUALLY BEGINS TO DETACH ITSELF FROM THE PLASTIC TRIM PIECES AND IS EXTREMELY SHARP LIKE A RAZOR BLADE. THE REASON FOR REPORTING IT IS THAT THIS HAS HAPPENED ON MULTIPLE OCCASIONS WITH SEVERAL PIECES IN MY OWN PERSONAL VEHICLE BOTH WHILE THE CAR IS PARKED AND IN MOTION. VW HAS A HISTORY OF REPLACING THESE PARTS UNDER WARRANTY ACCORDING TO FELLOW OWNERS, BUT THIS IS A CLEAR SAFETY ISSUE. THE PARTICULAR TRIM PIECE IN QUESTION IS RIGHT BEHIND THE GEAR SHIFTER AND IN FRONT OF THE CUBBY HOLE WHERE ONE WOULD PLUG IN THEIR MEDIA PLAYER OR CELLULAR PHONE ANY OTHER VARIOUS ITEMS USED THROUGH OUT THE DAY. THIS IS A SERIOUS ISSUE AS IT COULD VERY EASILY HAVE SLICED MY WRIST WHILE I REACHED INTO THE CUBBY TO RETRIEVE MY PHONE. THE FRUSTRATING PART IS THIS IS NOT THE FIRST TIME THIS CAR HAS DRAWN BLOOD DURING DAILY USE. THE ENGINE START/STOP BUTTON HAS, THE GEAR SHIFTER HAS AND SO HAS THE STEERING WHEEL. IT WAS ONLY MY THUMB THAT WAS CUT IN THE PROCESS, BUT IT CUT VERY DEEP LIKE A RAZOR BLADE WOULD AND IT WAS A CHALLENGE TO GET IT TO STOP BLEEDING EVEN HOURS AFTER. NOW, THE CAR WAS PARKED WHEN THIS HAPPENED, BUT DRIVING HOME CERTAINLY WAS A CHALLENGE WITH BLOOD GUSHING FROM MY THUMB. THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME VEHICLE ACCORDING TO MANY OF THE ONLINE SITES THAT OWNERS OF THESE CARS FREQUENT. ONE WAS EVEN A CASE WHERE THEIR VERY YOUNG CHILD WAS REACHING IN THE STORAGE CUBBY FOR SOMETHING AND CUT THEMSELVES RATHER BADLY ON THAT PIECE OF TRIM. IF IT CAN CUT DEEPLY LIKE A RAZOR BLADE, IT IS NOT IMPLAUSIBLE THAT IT COULD HAVE POSSIBLY CUT THEIR WRIST AND CAUSED A MUCH MORE SERIOUS INJURY. I HAVE YET TO REPORT TO VW MYSELF, BUT, AS THIS OCCURS TO MANY OWNERS, I FEEL IT IS MY DUTY TO INSURE IT DOES NOT GO UNREPORTED TO NHTSA.

09/13/2018
Components: STRUCTURE
Incident Date: 08/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU8FM******
Summary

LOUD KNOCK IS PRODUCED WHEN THERE IS BODY FLEX (TIGHT TURNS, SPEED BUMPS, CHANGES IN ELEVATION) ON THE DRIVER SIDE B-PILLAR. BROUGHT INTO AUBURN VOLKSWAGEN TO DIAGNOSE, AND WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. TOOK THE VEHICLE TO A BODY SHOP AND HAD THEM REPRODUCE THE NOISE. WAS TOLD IT IS LIKELY A BAD WELD FROM THE B-PILLAR TO THE ROOF, AND SHOULD BE FIXED IMMEDIATELY AS IT'S A SAFETY CONCERN. CONTACTED THE DEALERSHIP AND WAS TOLD THEY WERE NOT ABLE TO DEAL WITH ANY ISSUES CONCERNING THE BODY OF THE CAR. CONTACTED VOLKSWAGEN OF AMERICA, AND HAVE BEEN PASSED AROUND BETWEEN CUSTOMER SERVICE AGENTS WITHOUT BEEN GIVEN ASSISTANCE.

09/04/2018
Components: ENGINE
Incident Date: 09/04/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE CONTACT STATED THAT THERE WAS A DRASTIC LOSS OF ENGINE POWER, METAL WAS EXTRACTED FROM THE EXHAUST MANIFOLD, AND THERE WAS EXCESSIVE SMOKE AND OIL. THE DEALER (FOX VOLKSWAGEN OF ROCHESTER HILLS, 773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

08/14/2018
Components: POWER TRAIN
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU3FM******
Summary

CAR WOULD NOT MOVE AFTER A STOP AND THEN ACCELERATED RAPIDLY.

07/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2018
Crash: No
Fire: No
Summary

SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE.

05/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU1FM******
Summary

PREMATURE CLUTCH FAILURE AT 32,000 MILES (THIS CAR ALREADY HAD TWO DEFECTIVE PARTS AT 9,000 MILES - THE TIMING CHAIN COVER AND OIL LEVEL SENSOR.) CAR STARTED MAKING SCREECHING NOISE WHEN DRIVING, HAD IT TOWED TO DEALER WHO SAID IT WASN'T MAKING ANY SOUND WHEN THEY DROVE IT, AND THEY DIDN'T SEE ANYTHING WRONG. ONE WEEK LATER, BURNING SMELL FROM VENTS, NOW DEALER SAYS CLUTCH HAS FAILED.

05/15/2018
Components: POWER TRAIN,ENGINE
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU9FM******
Summary

FIRST ISSUE I HAD WAS ABOUT TWO YEARS AFTER PURCHASING MY VEHICLE WAS WITH MY GEAR BOX. I HAVE AN AUTOMATIC "DSG" TRANSMISSION WHICH BEGAN GIVING AN ERROR LIGHT TELLING ME TO TAKE MY CAR TO SERVICE IMMEDIATELY. I TOOK IT TO MY LOCAL VOLKSWAGEN DEALER WHICH ENDED UP REPLACING THE WHOLE BOX UNIT DO TO AN ELECTRICAL SENSOR NOT READING WHEN I'D ENGAGE INTO DRIVE. I WAS UNDER WARRANTY SO IT WAS COST FREE BUT ANOTHER YEAR LATER THE SAME ERROR IS COMING OUT AND WAS TOLD IT WOULD HAVE TO BE REPLACED AGAIN BUT I'M NO LONGER UNDER WARRANTY SO I'D HAVE TO PAY. I FEEL THAT'S PRETTY UNFAIR AND UNACCEPTABLE KNOWING ITS HAPPEN ONCE AND WAS REPLACED BY PROFESSIONALS YET I'M STUCK WITH THE SAME SITUATION. I FEEL THIS PART SHOULD HAVE CAME WITH SOME SORT OF GUARANTEE AFTER BEING REPLACED. I GOT THIS CAR IN NOVEMBER OF 2015 AND IT'S PRETTY SAD THAT IN UNDER 4 YEARS I'M EXPERIENCING THIS SCENARIO. NOW I FEAR OF DRIVING KNOWING THAT ERROR WILL COME ON AT SOME POINT OR WORSE SOMETHING HAPPEN WITH MY GEARS AND THE CAR BE PUT IN ANOTHER GEAR AT RANDOM. AND NOW I'M BEING PLACED IN ANOTHER SITUATION IN WHICH MY WATERPUMP IS LEAKING COOLANT WHICH I FIND VERY UPSETTING KNOWING VOLKSWAGEN HAD THIS SAME ISSUE WITH THE 201-2014 GTI MK6 AND HAD A RECALL YET IT SEEMS THE PROBLEM CONTINUES WITH THE FOLLOWING GENERATION. AND IT'S SAD TO SAY BUT I'M AT THE POINT OF CALLING CORPORATE AND SEEING WHAT THEY CAN DO BECAUSE I HAVEN'T EVEN HIT 50,000 MILES AND THIS IS HAPPENING. AND BOTH OF THIS PARTS ARE PRETTY PRICEY WHEN IT COMES TO LABOR. AT THIS POINT I CAN ONLY HOLD OFF AND SAVE TO HOPEFULLY GET THE WATER PUMP REPLACED BUT AS FAR AS FOR THE TRANSMISSON ISSUE I'LL WAIT TO SEE WHAT CAN BE DONE BECAUSE I FEEL THAT SHOULD BE RESOLVED BY VOLKSWAGEN.

05/07/2018
Components: AIR BAGS
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU0FM******
Summary

AIRBAG SENSOR LIGHTS ON. TOOK TO DEALER VENTURA VOLKSWAGEN. THEY CHARGED ME $145 TO DIAGNOSE THE PROBLEM, THEN SAY IT WILL COST $615 TO REPLACE THE "CLOCK SPRING." THE CAR HAS NEVER BEEN IN AN ACCIDENT AND THE AIRBAGS NEVER HAVE DEPLOYED. VENTURA VOLKSWAGEN SAYS IT IS NOT UNDER RECALL NOR COVERED BY MY WARRANTY AND WILL CHARGE ME $615 TO FIX IT. INVOICE FROM THE DEALER IS ATTACHED.

05/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU4FM******
Summary

I HAD MY CAR'S SUCTION PUMP REPLACED WHEN IT WAS RECALLED. AS FAR AS I KNOW, IT COULD DAMAGE THE CHARCOAL CANISTER FILTER DUE TO FUEL ACCUMULATION. SEVERAL MONTHS AFTER SUCTION PUMP WAS REPLACED, I HAD A CHECK ENGINE LIGHT WHICH TURNED OUT TO BE A LEAKING CHARCOAL CANISTER. TRIED ASKING FOR A REFUND FROM VW BUT THEY SAID THEY CAN'T GIVE ME A REFUND AS THE RECALL WAS ALREADY CLOSED. I'M UNDER THE ASSUMPTION THAT THE CHARCOAL CANISTER HAS BEEN DAMAGED BY THE FAULTY SUCTION PUMP BEFORE IT WAS REPLACED AND IT TOOK SEVERAL MONTHS BEFORE IT REALLY BROKE DOWN. THING IS, I NEVER KNEW HOW THE RECALL WILL AFFECT MY CAR UNTIL I READ HOW THE THING WORKS IN CREDIT KARMA APP.

04/26/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU8FM******
Summary

THE CLOCKSPRING BROKE, I HAVE AN AIRBAG ERROR LIGHT ON AND NONE OF THE STEERING WHEEL FUNCTIONS WORK INCLUDING THE HORN. MANY OF THE 2015 VW VEHICLES HAVE BEEN RECALLED BUT THE GTI IS NOT APART OF THE RECALL.. THE DEALERSHIP CONFIRMED IT'S THE CLOCKSPRING

03/03/2018
Components: STEERING,AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW547AU4FM******
Summary

TAKATA RECALL- 2015 GTI. TURNED CAR ON AT 5:30 AFTER WORK AND AIRBAG ERROR LIGHT CAME ON, NO CONTROLS IN STEERING WHEEL WORKING LIKE VOLUME , BLUE TOOTH CRUISE CONTROL AND HORN. CAR WAS PARKED FOR 8 HOURS. LIGHT DRIVING CITY TRAFFIC USUALLY FROM AND BACK TO WORK. THERE WAS NO INDICATION, JUST STOPPED. 44.000 MILES. CAR WAS BOUGHT AT 34500 MILES EXACTLY ONE YEAR AGO (2017) NO HORN AND NO AIRBAG WORKING AS OF YESTERDAY IS A SAFETY ISSUE AND DEALERSHIP SAID THERE IS NO RECALL ON THIS PARTICULAR MAKE MODEL YEAR !

02/07/2018
Components: ENGINE
Incident Date: 12/20/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3VW4T7AUFM1******
Summary

ON 12/20/2017, ENGINE FAILED @ 18050 MILES AND CAUSED INSTANTANEOUS LOSS OF POWER IN TRAFFIC. ENGINE FAILED DIRECTLY OFF LAKESHORE DRIVE IN CHICAGO, WHICH HAS NO SHOULDER. A STRONG SMELL OF BURNING PLASTIC AND RUBBER WAS EMANATING FROM THE ENGINE COMPARTMENT AFTER THE BREAKDOWN. VEHICLE WAS TOWED INTO DEALERSHIP AND REPAIR TOOK 40 DAYS, AS ENGINEERS IN GERMANY HAD TO BE CONSULTED ON THE PROPER REPAIR METHOD. SERVICE ADVISOR INFORMED ME HE WAS "SURPRISED THEY DIDN'T PUT A NEW ENGINE INTO THE VEHICLE". UPON THE VEHICLES RETURN TO US, ON THREE SEPARATE OCCASIONS THE VEHICLE REVS DROPPED SUDDENLY AND WE EXPERIENCE A SEVERE DROP IN ENGINE POWER FOR 2-3 SECONDS, ONCE WHILE TURNING AND TRAFFIC WAS HEADING TOWARDS OUR CAR. VEHICLE WAS RETURNED TO DEALER FOR FURTHER REPAIR BUT NO ISSUES WERE FOUND AND WE WERE ASKED TO TRY TO GET VIDEO RECORDINGS OF THE ISSUE. TO DATE THE VEHICLE HAS BEEN OUT OF SERVICE FOR 45 DAYS, AND THE ISSUE ALMOST RESULTED IN CAUSING AN ACCIDENT.

01/10/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/04/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 3VW2A7AUXFM******
Summary

I DROVE THE CAR TO A MEETING ON THURSDAY EVENING, JAN 4TH, 2018. PARKED IT IN A RESIDENTIAL HOME OFFICE PARKING AREA IN SANTA FE, NM AT 6PM. AT 6:10PM ANOTHER PERSON ARRIVED TO THE MEETING AND SAID SHE SAW FLAMES BY A RED CAR. IT WAS MY GOLF. SEVERAL OF US WENT OUT WITH POTS OF WATER AND A HOSE TO CONTAIN THE FIRE. MOVED THE OTHER VEHICLES AWAY FROM IT TO AVOID IT SPREADING. THE FLAMES CAME DOWN FROM THE ENGINE ONTO THE GROUND IN FRONT OF THE BUMPER. IT WAS SMOKY AND SMELT HORRIBLE. WE WERE ABLE TO CONTAIN THE FIRE. WHEN THE FIRE DEPT ARRIVED THEY USED A SPECIAL TOOL TO PRY THE HOOD OPEN AND USED THE RESIDENTIAL GARDEN HOSE TO DOUSE THE ENGINE TO STOP THE SMOLDERING AND REDUCE THE HEAT OF THE VEHICLE TO ASSURE IT WOULD NOT IGNITE AGAIN. THE CAR WAS ASSESSED AS TOTALED. I JUST BOUGHT IT FROM VW UPTOWN ABQ. IT WAS A TDI THAT HAD THE MODIFICATION FOR THE EMISSIONS CLASS ACTION SUIT.

01/05/2018
Components: STRUCTURE
Incident Date: 12/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW5T7AU0FM******
Summary

REAR ENDED SOMEBODY FRONT CAR IS SMASHED AND AIRBAG DIDN'T DEPLOY

12/18/2017
Components: AIR BAGS
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWTT7AU9FM******
Summary

AIRBAG CLOCK SPRING FAILURE. THE STERLING WHEEL WILL MAKE A CRUNCHING NOISE WHILE MAKING LEFT OR RIGHT HAND TURNS. AT POINT OF FAILURE I WAS MAKING A LEFT HAND TURN THEN ALL THE SUDDEN THE CRUNCHING NOISE STOPPED, AND I GOT ERROR AIR BAG, ERROR TRANSMISSION, AND THE HORN STOPPED WORKING.

12/14/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU6FM******
Summary

RUST ON FUEL FILTER HOUSING DISCOVERED DURING 60K MILE FUEL FILTER CHANGE OF 2015 GOLF TDI (SEE PHOTO). TOLD THIS CAN LEAD TO POTENTIAL MAJOR DAMAGE TO HIGH PRESSURE FUEL PUMP IF PARTICLES COME OFF. ONLY USE HIGH-QUALITY DIESEL SO NOT SURE HOW THIS HAPPENED.

12/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU6FM******
Summary

CLOCK SPRING FAILURE IN THE STEERING WHEEL DISABLED AIRBAG OF 2015 GOLF.

11/20/2017
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3AVW2A7AYU5******
Summary

STEERING COLUMN CONTROL MECHANISM, AIR BAG SENSOR, LOCK MECHANISM. SAW AN ARTICLE POSTED LAST WEEK ABOUT PREVIOUS RECALL NOT RESOLVING A KNOW ISSUE WITH AIRBAGS THAT AFFECTS THE STEERING COLUMN. I JUST HAD TO PAY $641.10 TO HAVE THIS REPAIRED. IF THIS IS SOMETHING THAT VW SHOULD HAVE HAD TO PAY FOR I WOULD LOVE TO BE ABLE TO RECOUP MY MONEY.

11/18/2017
Components: SERVICE BRAKES
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWTT7AU1FM******
Summary

CAR WITH 9000 MILES HAD BRAKE FAILURE. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED. TURNED OUT TO BE A BAD MASTER CYLINDER ON A CAR WITH 9K MILES, AFTER FURTHER RESEARCH THERE ARE MULTIPLE CASES OF THIS SIMILAR ISSUE.

11/05/2017
Components: ENGINE
Incident Date: 11/01/2017
Crash: No
Fire: No
Summary

WATWR PUMP IS LEAKING. THERE WAS A RECALL ON 2011-2014 AND OBVIOUSLY STILL NOT FIXED MY VEHICLE HAS 63K AND NOW WATER PUMP IS LEAKING IN SAME MANNER THE 2011-2014 ARE WHICH WAS RECALLED.

06/05/2017
Components: STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW917AU8FM******
Summary

UNSAFE 110N SR-43 OFF RAMP

05/30/2017
Components: WHEELS,SERVICE BRAKES
Incident Date: 06/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW917AU8FM******
Summary

NHTSA RECALL NUMBER:15V705 MANUFACTURER RECALL NUMBER: 23R1 EXIT AVE43, WHILE I TRIED TO TURNED RIGHT FOR SMALL CURVED THE VEHICLE WAS BRAKING. THAT DAY I JUST WENT TO REPAIR MY TIRE I GOT SOME NAIL IN MY TIRE I'M NOT SURE THAT DEALER PUT THE AIR ENOUGH OR CHECK MY TIRE PRESSURE OR NOT? I JUST GOT VEHICLE 40DAYS AND DEALER SHIP NOT PUT GAP THAT NOT OVER $2000 FOR MY NEW CAR BUT THEY PUT VWCARE FOR $2000 FOR ME. RECALL FOR NEW VEHICLE INCOMPLETE BEFORE SOLD FOR ME I GOT A REPORT THAT DEALER DIDN'T SEND THAT VEHICLE FOR REPAIR. FIRST TIME BUYER NEW CAR NO GAP BUT HAS VWCARE FOR $2000. I'M ASKING ABOUT RECALL THEY NOT ANSWER MY QUESTION.

05/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU7FM******
Summary

AFTER 60000 MILES THE AD BLUE DEF SYSTEM MALFUNCTIONED CAUSING THE ENGINE TO SHUT DOWN AFTER 600 MILES. WE STOPPED AND REFILLED THE DEF BUT THE MALFUNCTION PERSISTED. THE PROBLEM WAS FINALLY DIAGNOSED AS A MALFUNCTION PUMP. THE PART WAS BACKORDERED NATIONWIDE ACCORDING TO THE DEALER SUGGESTING THIS IS A FREQUENT FAILURE. A RECALL SHOULD BE CONSIDERED. THE REPAIR COST $1300 AND THE CAR HAS BEEN OUT OF SERVICE FOR 4 DAYS AND NO PART IS YET AVAILABLE0

04/13/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU3FM******
Summary

FOLLOWING THE RECALL NOTICE THAT I RECEIVED

04/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU9FM******
Summary

WE HAVE WHAT WE CONSIDER TO BE A SIGNIFICANT SAFETY PROBLEM WITH OUR 2105 GTI (AUTOBAHN VERSION) AND THE PASSENGER SEAT AIR BAGS. MY WIFE HAS A HIP PROBLEM AND HAS TO USE A SEAT CUSHION THAT IS OVER 2' THICK WHILE RIDING AS A PASSENGER. THAT WORKS WELL IN OUR SUBARU OUTBACK THAT USES A LOAD CELL TO DETECT THE PASSENGER'S PRESENCE BUT IT DOESN'T WORK WITH OUR GTI AND VW'S SYSTEM, SO THERE IS NO PASSENGER SEAT AIR BAG PROTECTION. WE'VE TRIED A NUMBER OF APPROACHES TO SOLVING THE PROBLEM AND HAVING THE AIRBAG ACTIVATE WHEN THERE IS A PERSON SEATED ON THE CUSHION INCLUDING: 'CALLING YOUR CHAT LINES A COUPLE OF TIMES WHERE THE PEOPLE ON THE OTHER END HAVE BEEN POLITE BUT HAVE DONE LITTLE OTHER THAN SUGGEST WE CONTACT THE DEALER. 'TALKING WITH SEVERAL PEOPLE AT BURDICK VW. THEY SAY THEY NEVER HEARD OF THE PROBLEM (!) AND HAVE NO IDEA AS TO HOW TO SOLVE IT. 'SEARCHING THE WEB FOR A SOLUTION, ONLY TO FIND THAT OTHERS HAVE HAD THE SAME PROBLEM. 'TRYING SEVERAL HOMEMADE SOLUTIONS THAT MIGHT DUPLICATE THE CHARACTERISTICS OF THE HUMAN BODY WITHOUT SUCCESS. WE'RE AT THE POSITION WHERE I FEEL UNCOMFORTABLE EXPOSING MY WIFE TO ADDITIONAL RISK, BUT WE BOTH REALLY LIKE THE GTI FOR ITS OTHER CREATURE COMFORTS AND ECONOMY. I'D LIKE TO KNOW HOW WE CAN PROPERLY ACTIVATE THE PASSENGER SEAT AIR BAG AND STILL USE THE SEAT CUSHION. (WE CERTAINLY WOULDN'T MIND SOMETHING SIMPLE OR HOMEMADE.)

03/20/2017
Components: SERVICE BRAKES
Incident Date: 03/17/2017
Crash: No
Fire: No
Summary

AFTER DRIVING HOME FROM THE GAS STATION AFTER REPLACING MY TIRES GOING ABOUT 50MPH. MY BRAKE FLUID LIGHT CAME ON AND THE BRAKES DID NOT WORK AT ALL. LUCKY I WAS ABLE TO DOWN SHIFT AND E BRAKE ON THE CITY STREET. I TOOK IT TO THE FIRESTONE MECHANIC. THINKING THE HIT A LINE OR CUT A LINE ON ACCIDENT. AFTER INSPECTION NOTHING WAS CUT OR BROKEN. AFTER OPENING THE HOOD IT REVILED NO BRAKE FLUID AT ALL. AFTER REMOVING PARTS IT WAS THEN DISCOVERED THAT THE MASTER CYLINDER WAS LEAKING IN THE FIREWALL. AFTER GOING ONLINE TO THE FORUMS I NOTICED OTHER PEOPLE ARE HAVING THIS PROBLEM. THE DEALERSHIP FOR VOLKSWAGEN ARE TRYING TO BLAME THEM.. BUT THEY DIDN'T EVEN OPEN THE HOOD. I HAD OTHER WORK DONE BY THEM WITH NO PROBLEMS EVER. I WILL HAVE DOCUMENTATION AS MY CAR IS BEING WORKED ON. I COULD OF DIED IF I DIDN'T THINK FAST OR IF I WAITED TILL THE LAST MIN TO BRAKE.

02/28/2017
Components: VISIBILITY/WIPER
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU7FM******
Summary

THE PANORAMIC SUNROOF ON MY 2015 VW GOLF SE SPONTANEOUSLY EXPLODED WHILE DRIVING APPROXIMATELY 60 MPH ON THE FREEWAY AT APPROXIMATELY 9:15 PM ON 2/27/2017 ON HIGHWAY 880 IN OAKLAND, ABOUT 1/2 MILE SOUTH OF THE ORACLE COLISEUM. NO CARS WERE NEAR ME AND I WAS NOT UNDER A BRIDGE, THUS NO EVIDENCE THAT THE SUNROOF WAS STRUCK BY AN EXTERNAL OBJECT. THERE WAS ALSO NO VISIBLE EVIDENCE OF DAMAGE TO THE GLASS PRIOR TO ENTERING THE VEHICLE, I CHECK EVERY TIME I BUY GAS. THE GLASS SHATTERED SUDDENLY IN A LOUD EXPLOSION THAT SOUNDED LIKE A GUNSHOT AND SHARDS WERE SCATTERED THROUGHOUT THE INTERIOR OF THE VEHICLE AND COVERED MYSELF AND MY PASSENGER - ALTHOUGH MOST OF THE SHARDS BLEW OUTWARD AND LANDED ON THE ROAD. THE EXPERIENCE WAS EXTREMELY FRIGHTENING AND COULD HAVE CAUSED SERIOUS INJURIES. LUCKILY I WAS ABLE TO MAINTAIN CALM AND SLOWLY DRIVE OFF THE FREEWAY RATHER THAN JERKING THE WHEEL WHEN THE EXPLOSION HAPPENED. THE ONLY INJURIES ARE EMOTIONAL AND 12 HOURS LATER I AM STILL FINDING SMALL SHARDS OF GLASS ON MY PERSON (HAIR, INSIDE MY MOUTH AND NOSE, ON MY CLOTHES).

02/23/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWYT7AU6FM******
Summary

I WAS DRIVING APPROXIMATELY 45 MPH ON THE HIGHWAY IN JACKSONVILLE, FL WHEN MY SUNROOF SUDDENLY EXPLODED SENDING GLASS SHARDS EVERYWHERE. THE GLASS BROKE FROM THE INSIDE OUT BASED ON THE ORIENTATION OF THE REMAINING SHARDS ATTACHED TO THE SUNROOF FRAME. THIS WAS AT 8:45AM WHILE TRAVELING IN MORNING WORK TRAFFIC. THE LOUDNESS AND INTENSITY OF THE GLASS BREAKING NEARLY CAUSED ME LOSE CONTROL OF MY VEHICLE. TOM BUSH VOLKSWAGEN JACKSONVILLE DEALERSHIP REFUSED TO COVER THE DAMAGE EVEN THOUGH THE VEHICLE IS UNDER MANUFACTURER'S WARRANTY. I RECEIVED MINOR SCRAPES FROM THE INCIDENT.

01/25/2017
Components: AIR BAGS
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU6FM******
Summary

ONGOING AIRBAG DEFECT WARNING LIGHT COMES ON WHEN DRIVING. ALSO WARNING ON INFORMATION SCREEN. DEALER HAS MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO REPAIR. CAR HAS ONLY 5700 MILES ON IT. *TR

01/12/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/05/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WVWLF7AU1FW******
Summary

NEED TO FIND OUT IF THERE ARE ANY RECALLS WITH THE VW GOLF R 2015 MODEL. ANYTHING RELATED TO ENGINE, FUEL SYSTEM, EXHAUST THAT WOULD CAUSE A FIRE

01/06/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWPP7AU5FW******
Summary

WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR THE CAR CAME UP WITH AN ALERT OF ELECTRICAL FAULT STOP NOW AND THE POWERTRAIN SHUT DOWN WITH ZERO THROTTLE RESPONSE. I WAS ABLE TO PULL INTO THE RIGHT LANE AND PARTY INTO A DRIVEWAY OF A FAST FOOD RESTAURANT. I WAS UNABLE TO TURN OFF THE CAR, I GOT OUT AND PUSHED IT INTO THE PARKING LOT. EVENTUALLY THE CAR TURNED OFF AND AFTER A FEW ATTEMPTS I WAS ABLE TO TURN IT BACK ON. I WAS IN "B" MODE (REGENERATIVE BRAKING MODE) AND DECIDED TO DRIVE IT IN "D" (REGULAR DRIVE) THE EXTRA 2 MILES HOME. THIS SHUTDOWN OFFERED NO WARNING AND NO "LIMP MODE", HAD I BEEN IN A BUSIER AREA THIS COULD EASILY HAVE LEAD TO A CRASH.

01/04/2017
Components: WHEELS,SERVICE BRAKES
Incident Date: 06/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW917AU8FM******
Summary

TAKATA RECALL

12/20/2016
Components: ENGINE
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU5FM******
Summary

WHEN I STARTED MY CAR, THE ENGINE JUMPED AND THE CAR SHOOK. I TRIED TO DRIVE IT BUT COULDN'T GET MORE THAN 10 FEET WITHOUT IT CONSTANTLY FEELING LIKE IT WAS BOTH STARTING AND STALLING, AND ROCKING BACK AND FORTH. I HAD TO PARK IT, AND EVEN WHEN COMPLETELY STOPPED THE CAR WOULD SHAKE AND THE ENGINE MADE A TERRIBLE NOISE. MY CAR STARTED TO SMELL REALLY BAD. THE DEALERSHIP TELLS ME THAT IT IS A COIL FAILURE IN THE ENGINE, WHICH CAUSED COMPLETE ENGINE FAILURE AND LEFT ME STRANDED.

12/19/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW917AU8FM******
Summary

I'M A DRIVER WHO DRIVE THIS CAR WHEN I TRIED TO TURN LEFT THE VEHICLE HAS AIRBAG POP UP AND THE CAR WAS STOPPED AND HIT WHEN IM OFF THE FREEWAY

12/15/2016
Components: ENGINE
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU3FM******
Summary

VERY ROUGH IDLE/DANGEROUS LOSS OF POWER ELECTRONIC POWER CONTROL LIGHT ILLUMINATES. CAR DEVELOPS ISSUE IN 2 INSTANCES, WILL IDLE SMOOTHLY AT REST AND THEN EPC LIGHT WILL ILLUMINATE AND VERY ROUGH IDLE WILL ENSUE WITH ENTIRE CAR SHAKING. CAR MUST BE SHUTOFF AND RESTARTED TO CORRECT. ONCE RESTARTED CAR WILL IDLE NORMALLY AND LIGHT IS OFF. SECOND ISSUE IS WITH CAR AT LOAD, DRIVING NORMAL SPEEDS WHEN EPC LIGHT WILL COME ON AND ENGINE POWER IS DRAMATICALLY REDUCED MAKING FOR EXTREMELY HAZARDOUS CONDITION IF PULLING OUT OR ACCELERATING IN TRAFFIC. SUDDEN LOSS OF POWER CAN ONLY BE RESOLVED IF SAFE PLACE AVAILABLE TO PULLOVER AND RESTART THE CAR. VW DEALER SAYS THEY CAN ONLY REPAIR CAR IF IT DISPLAYS BEHAVIOR AT SHOP. SINCE LIGHT IS OFF WHEN RESTARTED IT IS NOT RUNNING POORLY WHEN DRIVEN IN FOR SERVICE THEY STATE NO PROBLEM FOUND. THEY CLAIM THE ECU FAULT CODE DOES NOT TELL THEM THE CAUSE ONLY THAT IT HAPPENED EVEN THOUGH OTHER DIAGNOSTIC TOOLS DESCRIBE THROTTLE BODY ISSUES OR BAD SPARKPLUG COILS MAY BE AT FAULT. WHITE KNUCKLE ISSUE WHICH ELIMINATES CONFIDENCE IN DAY TO DAY DRIVING. THERE IS NO WARNING INVOLVED IT JUST HAPPENS. CASUAL RESEARCH INTO THESE SYMPTOMS RESULTS IN AN ALARMING NUMBER OF OWNERS WHO HAVE EXPERIENCED SAME ISSUES. CAR UNSAFE TO DRIVE WHEN POWER LOSS MANIFESTS ITSELF. MANY OTHERS ALSO DESCRIBE A FAULTY WIRING HARNESS FOR THROTTLE BODY FOR WHICH THERE IS AN INTERNAL VW TSB BUT DEALERS SAY IS TIME CONSUMING AND THEY ARE NOT REIMBURSED FOR IN A TIMELY MANNER BY VW OF NA. DISAPPOINTMENT AND THEN SOME. *TR

12/04/2016
Components: AIR BAGS,WHEELS
Incident Date: 06/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW917AU8FM******
Summary

I WAS DRIVING ON 210N PASADENA FWY WITH MY GIRLFRIEND AND OFF AVE43 AROUND 4AM. I TRIED TO TURN WHEEL FOR OFF BUT AIRBAG FROM WHEEL COME OUT WHILE I TURN OFF FWY AND THAT DAY I JUST WENT TO ONE OF VWDEALER FOR CHECK SOME THING AND AFTER THAT I GOT A LOGO OF VW ON MY HAND LIKE A TATTOO AND MY CAR IT WAS TOTAL LOSS. MY GIRLFRIEND SHE WAS PAIN INSIDE HER BACK BECAUSE WE BOTH GOT AN ACCIDENT FROM SOMEBODY HIT BEHIND MY CAR. I BOUGHT A NEW CAR AND FIRST TIME BUYER AND I NEVER KNOW ABOUT GAP INSURANCE ON THAT TIME I JUST BOUGHT FOR ABOUT 2MONTH AND STILL OWN THAT MONEY EFFECT TO MY CREDIT UNTIL NOW. MY JOB IS DRIVER AND I NEED A CAR SO HOW CAN I DO WITH THIS PROBLEM. *TR

11/07/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU7FM******
Summary

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE). THE CONTACT MADE SEVERAL ATTEMPTS TO REACH THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER, BUT WAS UNABLE TO REACH A LIVE AGENT FOR WEEKS. THE DEALER WAS UNAWARE AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/13/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU7FM******
Summary

WHEN VW UPDATED THE SOFTWARE TO CORRECT THE DEFECTIVE CAMSHAFT, THEY DISABLED THE CRUISE CONTROL FEATURES AND ARE UNABLE AND UNWILLING TO CORRECT, THE VEHICLE IS RUNNING WHEN THIS DISABLED FEATURE IMPACTS THE CAR UNDER ALL DRIVING CONDITIONS.

08/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU7FM******
Summary

AT LESS THAN 20,000 MILES THE GLOW PLUG LIGHT STARTED COMING ON WHILE DRIVING AT HIGHWAY SPEEDS AND THEN THE VEHICLE LOSES POWER, DROPPING DOWN TO ABOUT 30MPH. SHUTTING ENGINE OFF CORRECTS BUT WILL REOCCUR NEXT TIME VEHICLE IS STARTED AFTER BEING PARKED FOR THE DAY. THEN THE CHECK ENGINE LIGHT AND SERVICE NOW LIGHTS ALSO COME ON. TOOK TO VW DEALER, AFTER 4 HOURS TOLD IT WAS A FUEL PROBLEM WITH METAL IN THE FUEL. A SAMPLE MUST BE SENT TO VWS LAB AND IT WILL TAKE WEEKS FOR AN ANSWER. THEY ARE PRESUMPTIVELY BLAMING BAD FUEL AND WILL NOT COVER UNDER WARRANTY. I BELIEVE THE FUEL PUMP IS THE SOURCE OF THE METAL IN THE FUEL AS THERE HAS BEEN A BEARING SQUEAL NOISE FOR ABOUT 2 WEEKS BEFORE THIS HAPPENED. I DON'T HAVE ANY DOCUMENTS TO ATTACH AS THEY STILL HAVE THE VEHICLE AT THE DEALERSHIP.

08/02/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU2FM******
Summary

THE CLUTCH OPERATION IN MY 2015 VOLKSWAGE GTI (6 SPEED MANUAL TRANSMISSION) IS MALFUNCTIONING TO SUCH A DEGREE THAT I WAS ALMOST IN AN ACCIDENT AND NOW FEAR FOR MY SAFETY. CLUTCH OPERATION IN THE VEHICLE HAS BECOME UNPREDICTABLE, WHEN DEPRESSED THE CLUTCH PEDAL WILL REMAIN ON THE FLOOR AFTER THE PEDAL IS RELEASED, THUS PREVENTING THE VEHICLE FROM ACCELERATING. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN TRAFFIC, WHILE IN MOTION AND WHILE ACCELERATING. MOST RECENTLY WHILE ATTEMPTING TO MERGE ONTO A BUSY HIGHWAY THE CLUTCH PEDAL STUCK TO THE FLOOR, THIS NEARLY FORCED ME TO TAKE EVASIVE STEPS INTO A CONSTRUCTION ZONE. AFTER THIS INCIDENT I BROUGHT THE VEHICLE TO THE VOLKSWAGEN DEALERSHIP FOR DIAGNOSIS AND SERVICE. I HAVE HEARD OF SEVERAL ALARMINGLY SIMILAR REPORTS FROM OTHER 2015 GTI OWNERS WHERE THE CAUSE OF THE ISSUE WAS A FAILED ENGINE BEARING THAT RESULTS IN SIDE-TO-SIDE CRANKSHAFT MOVEMENT IN THE ENGINE.

07/05/2016
Components: STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU9FM******
Summary

WOULD LIKE TO KNOW WHY WE WERE NEVER INFORMED OF THE 3 RECALLS ON OUR 2015 VW GTI. STARTED INVESTIGATING AFTER OUR 2015 VW PASSAT HAS THE BAD AIRBAGS IN THEM. ALSO OWN THE GTI AND WE INVESTIGATED TO SEE IF THE BAD AIRBAGS ARE IN THERE TOO. THAT IS WHEN WE FOUND PROBLEMS WITH THE FUEL PUMP WHICH WAS RECALLED IN JUNE 2015, WE WERE NEVER NOTIFIED, ALSO A FUEL LEAK OF AN IGNITION SOURCE...NEVER NOTIFIED AND A LOOSE STABILIZER LINK IN THE STEERING. WHO WANTS TO DRIVE THIS CAR. WHY WERE WE NOT NOTIFIED OF THESE THREE RECALLS. WE NEVER MOVED, I WANT AN ANSWER AS THIS CAR IS ALWAYS IN USE. WE WERE REALLY UPSET WITH THE PASSAT THAT WE GOT RID OF IT AND THANK GOD WE HAD GOTTEN RID OF OUR OTHER NEW PASSAT LAST YEAR ONLY TO BUY ANOTHER LEMON AND UNSAFE VEHICLE FROM VW......THIS BEING THE GTI. PLEASE GET BACK TO US. IF ANYTHING HAPPENS LIFE THREATENING, YOU WILL BE HELD RESPONSIBLE. YOU ARE IGNORING YOUR CUSTOMERS WHO AT ONE TIME LOVED THEIR VEHICLES....NOW THEY ARE AFRAID TO DRIVE THEM....BUT STILL MUST PAY FOR THEM. MAYBE WE NEED A CAR REPLACEMENT FROM VW FOR THIS GTI FOR NOT LETTING US KNOW. NOT EVEN SURE IF THIS GTI HAS THE BAD AIRBAGS AS YOUR 800 NUMBER KEEPS ME ON THE LINE ON HOLD FOR OVER AN HOUR I JUST THINK YOU DON'T WANT TO ANSWER.

05/19/2016
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU6FM******
Summary

I ENCOUNTERED A CLOSE RED LIGHT AND BRAKED HARD ENOUGH TO ACTIVATE ABS FROM 35 MPH IN DRY ROAD CONDITIONS ON A SUBURBAN HIGHWAY. WHEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED GAS AFTER THE GREEN LIGHT, THE CAR BEGAN TO TRAVEL BACKWARDS! I BRAKED AGAIN AND FOUND THAT THE GEAR SHIFTER HAD GONE INTO THE REVERSE POSITION. I BELIEVE THE BRAKING DECELERATION CAUSED THE GEAR SHIFTER TO TRAVEL FORWARD AGAINST ANY MECHANICAL RESTRAINT AND COME TO REST IN THE REVERSE SETTING.

05/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VWCA7AU4FM******
Summary

WHEN I PUT MY HAND INSIDE THE COMPARTMENT BELOW THE AIR CONDITIONER KNOBS AND IN FRONT OF THE SHIFT-STICK I CUT MYSELF ( TWO FINGERS ) WITH THE EDGE OF THE METAL PART NEAR IT. THAT METAL PART IS EXPOSED AND IS SHARP AND CUTS LIKE A THIN PAPER OR A KNIFE. THE VEHICLE WAS PARKED.

05/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWPP7AUXFW******
Summary

CHARGING PORT FAILURE LOCKED CHARGER HANDLE IN PLACE. COULD NOT MOVE VEHICLE UNTIL EVSE WAS REMOVED FROM BUILDING. THEN CAR WAS TOWED TO SERVICE CENTER WHERE CAR'S CHARGING PORT WAS REPLACED. CAR WAS STATIONARY, CHARGING ON A LEVEL 2 EVSE. MANUAL OVERRIDE PROCEDURE DESCRIBED IN OWNER'S MANUAL FAILED TO UNLOCK CHARGING PORT.## VIN PASSED ## VW E-GOLF SEL 2015 ##

04/13/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU4FM******
Summary

PARKED CAR IN DRIVEWAY, IN THE MORNING PANORAMIC SUNROOF WAS COMPLETELY SHATTERED. NOT AN ATTEMPTED BREAK IN, IT APPEARS SPONTANEOUS, LIKE PRESSURE BUILT UP IN THE GLASS MADE IT EXPLODE OR BURST.

04/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW217AU3FM******
Summary

1ST INCIDENT IN JANUARY 2016I WAS DRIVING ON HIGHWAY AND CONSTRUCTION BARRELL ROLLED ACROSS HIGHWAY. MY FORWARD COLLISION WARNING SYSTEM DID NOT ACTIVATE; I HAD TO HIT THE BARRELL; LOTS OF DAMAGE TO MY CAR; THE BOSCH RADAR WARNING SYSTEM IS HELD IN PLACE WITH PLASTIC AND IT BROKE OFF DURING COLLISION. 2ND INCIDENT,APRIL 2016 HIT A RUBBER CONE THAT HAD FALLEN OUT OF A TRUCK ON THE HIGHWAY. THE WARNING SYSTEM SENSOR BROKE OFF AGAIN. WHEN I PURCHASED THE CAR NEW, I PAID EXTRA FOR THE EXPENSIVE $1,000 +DRIVER ASSISTANCE PACKAGE WITH FORWARD COLLISION WARNING SYSTEM. IT HAS NOT ONLY FAILED ME TWICE, IT BREAKS EASILY BECAUSE A PIECE OF PLASTIC HOLDS IT IN PLACE. I HAVE LOOKED AROUND AND HAVE NOT SEEN ANY OTHER CARS WHERE THIS IMPORTANT SENSOR IS POSITIONED SO OPENLY AND IS SO VULNERABLE TO BEING HIT BY SMALL OBJECTS AND BREAKING AND NOT MAKING THE CAR RESPOND. THIS POORLY DESIGNED SAFETY DEVICE IS VERY FRAGILE. EVEN THE VOLKSWAGON DEALERSHIP AGREED THAT IT IS A POOR DESIGN AND THE COLLISION WARNING SYSTEM WILL ONLY WORK IF THERE IS TO BE A COLLISION WITH ANOTHER CAR. THIS IMPORTANT SAFETY DEVICE BREAKS OFF TOO EASILY. DID NOT HAVE POLICE REPORT FOR FIRST INCIDENT, BUT HAD INSURANCE CLAIM..POLICE REPORT NUMBER FOR THE SECOND INCIDENT IS 16-011613 (DURHAM, N.C.). THE PART I AM MOST CONCERNED ABOUT IS: BOSCH, RADAR SENSOR, 5Q0907561F.

03/21/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VWFA7AU6FM******
Summary

LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENT REGARDING HIS DISSATISFACTION WITH THE VOLKSWAGEN GROUP OF AMERICA FOLLOWING THE PURCHASE OF HIS JETTA TDI (ATTN: JOHN PATTERSON). *SMD THE CONSUMER STATED VOLKSWAGEN DELIBERATELY ADDED SOFTWARE TO DECEIVE ITS OWNERS. *JB

03/17/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU4FM******
Summary

2015 GOLF STARTED EXPERIENCING PROBLEMS WITH THE ENGINE/TRANSMISSION AFTER FEB 5, 2016 ON THREE DIFFERENT OCCASIONS. UPON STARTING CAR THE IDLE IS EXTREMELY ROUGH AND THEN A WARNING MESSAGE APPEARS THAT STARTS OUT WITH "TRANSMISSION..." GOES OFF QUICKLY BUT A HIGHLIGHTED EXCLAMATION POINT REMAINS. THE MESSAGE GOES OFF TOO QUICKLY TO CAPTURE A PICTURE OF IT. THE EXCLAMATION POINT AND ROUGH IDLE REMAINS UNTIL THE CAR IS TURNED OFF. WHEN THE CAR IS TURNED ON AGAIN IT IS FINE. THE CAR IS CURRENTLY AT A DEALER TO BE REPAIRED AS THEY STATE: WE HAVE TO REPLACE THE SHIFTER ASSEMBLY. I HAVE BEEN TOLD I CANNOT DRIVE IT, THAT THE CAR HAS TO STAY IN THE SHOP AND WAIT FOR A PART TO ARRIVE SOMETIME NEXT WEEK. THIS PROBLEM IS SEPARATE FROM THE OTHER PROBLEMS I HAVE EXPERIENCED: 1). THE RIGHT FRONT SEAT HEATER COME ON AND HEATS UP TO EXTREMELY UNCOMFORTABLE DEGREES-- DEALER SAYS THEY CANNOT FIND A PROBLEM. 2). THE NAVIGATION SYSTEM GOES BLANK-- DOESN'T WORK-- DEALER CAN'T FIND THE PROBLEM 3). A WARNING AND BEEPING THAT THE FRONT RIGHT SEAT BELT NEEDS TO BE FASTENED-- AND NO ONE IS IN THE SEAT, JUST A CELL PHONE. THIS GOLF ONLY HAS 10,600 MILES ON IT.... DID I PURCHASE A LEMON? THE DATE BELOW IS THE LAST TIME THE PROBLEM OCCURRED. IT MAY OR MAY NOT HAVE ANYTHING TO DO WITH IT BUT THE CAR DID NOT HAVE THIS PROBLEM UNTIL AFTER THE TRANSMISSION SOFTWARE UPDATE WAS DONE IN FEBRUARY.

03/02/2016
Components: WHEELS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU2FM******
Summary

THE TPMS SYSTEM FAILED TO WARN OF LOW PRESSURES, INCLUDING FLAT TIRES AND DRIVING ON A SPARE. TPMS FAILURES SHOULD "FAILSAFE" AND NOT FAIL SILENTLY.

02/13/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VWCA7AU8FM******
Summary

IN 3 SEPARATE INSTANCES, WHILE DRIVING AT HIGHWAY SPEEDS (65-72 MPH), THE CRUISE CONTROL HAS DISENGAGED, CAUSING SUDDEN AND RAPID DECELERATION OF THE VEHICLE. IN ALL INSTANCES, THE PAVEMENT WAS DRY, I WAS NOT TAILGATING, AND FEET WERE NOT NEAR THE BRAKE (I.E. I DID NOT ACCIDENTALLY HIT THE BRAKE). THIS IS A DANGEROUS SCENARIO. WILL BE TAKING THE CAR INTO DEALER IN A FEW WEEKS, BUT UNSURE THEY WILL BE ABLE TO REPRODUCE OR DIAGNOSE THE PROBLEM. SEVERAL OTHER OWNERS OF GOLFS HAVE REPORTED THIS SAME ISSUE ON THE TDI FORUM.

02/08/2016
Components: SERVICE BRAKES,ENGINE
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU9FM******
Summary

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR LONGER THAN A MONTH. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT TO WAIT UNTIL THE SECOND NOTICE WAS MAILED TO DETERMINE WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/26/2016
Components: STRUCTURE
Incident Date: 01/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU5FM******
Summary

I WAS DRIVING HOME FROM WORK TODAY ON THE INTERSTATE AND IT SOUNDED LIKE A SHOTGUN WENT OFF. MY SUNROOF SHATTERED. I LOOKED UP AND THERE WAS A HUGE HOLE IN THE MIDDLE. IT WAS ABOUT 68 DEGREES F, SO IT WASN'T COLD. I HAVE A GARMIN DASH CAM SO I WENT HOME AND REVIEWED THE VIDEO LOOKING FOR AN OBJECT COMING FROM THE SKY OR ROAD JUST BEFORE THE SOUND IN THE VIDEO. NOTHING. I DON'T BELIEVE THAT ANYTHING HIT THE SUNROOF. I DID NOT HIT ANY POTHOLES. THE GLASS JUST EXPLODED. I GOOGLED GTI SUNROOF BREAK AND FOUND SOMEONE IN CANADA WITH THE SAME STORY. I THINK VW HAS AN ISSUE.

01/23/2016
Components: AIR BAGS
Incident Date: 01/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU6FM******
Summary

AIRBAG SYSTEM IS NOT RECOGNIZING OCCUPANT IN FRONT PASSENGER SEAT. AIRBAG IS OFF WITH SEAT OCCUPIED. CALLED VW CUSTOMER SERVICE TO ASK ABOUT RECALL 69L6 WHICH DESCRIBES THIS PROBLEM AND WAS TOLD OUR VIN WAS NOT IN THE RECALL ALTHOUGH YOUR WEBSITE GIVES OUR MANUFACTURE DATE OF 18 JULY 2014 AS INSIDE THE RECALL RANGE. PERHAPS THE RECALL SHOULD BE EXPANDED. AIRBAG LIGHT ON AT ALL TIMES.

12/03/2015
Components: ENGINE
Incident Date: 12/03/2015
Crash: No
Fire: No
Summary

2015 VW GOLF SPORTWAGEN TDI 2.0L THE CAR HAS LESS THAN 5000 MILES ON IT AND ALREADY TWICE I GET AN ENGINE MALFUNCTION INDICATOR LIGHT (MIL) TO "REDUCE OIL LEVEL." I HAVEN'T EVEN TAKEN IT IN FOR ITS FIRST SERVICE YET AND NOW THIS. TOO MUCH OIL? I CHECKED THE LEVEL SEVERAL TIMES AND THE DIP STICK INDICATES THE LEVEL IS WITHIN TOLERANCE.

10/27/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VWCA7AU3FM******
Summary

THE FIRST TIME, BACKING OUT OF A PARKING SPACE IN PARKING LOT STARTED TO GO FORWARD AND THE CAR JUST SHUT OFF ON ITS OWN. IT HAS DONE THIS SEVERAL TIMES LEAVING ME IN IN HARMS WAY TRYING TO PULL OUT INTO TRAFFIC IT JUST SHUTS OFF ARBITRARILY NO TELLING WHEN ITS GOING TO HAPPEN. ALSO HAVE HAD PEOPLE IN THE CAR WITH ME WHEN IT HAS HAPPENED.[ KINDA LIKE PLAYING RUSSIAN ROULETTE ] HAVE HAD IT TO THE DEALERS THREE TIMES INSIDE OF 2300 AND THEY HAVE FOUND NOTHING. FIRST TIME 1 DAY SECOND TIME 7 DAYS, MORE THAN LIKELY 3 OR 4 MORE DAYS AT DEALER NOW. THREE OF THE TIMES HAPPENED JUST STARTING TO PULL OUT ON TO THE STREET. ONE IN A PARKING SPACE BACKED OUT STARTED TO GO AND IT DIED. ONE TIME TURNING ON CITY STREETS . TO ME MIGHT BE FUEL PUMP OR SOMETHING ELECTRICAL.

10/13/2015
Components: STEERING,POWER TRAIN
Incident Date: 08/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU5FM******
Summary

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. WHILE DRIVING 20 MPH AND ATTEMPTING TO ACCELERATE TO 30 MPH, THE STEERING WHEEL AND VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPAIRED. THE AXLE WAS REPAIRED; HOWEVER, THE STEERING WHEEL CONTINUED TO VIBRATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

10/06/2015
Components: STRUCTURE
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU3FM******
Summary

THE PASSENGER-SIDE FRONT DOOR FAILS TO SEAL SECURELY WHEN IT SHUTS. THE VEHICLE'S SAFETY SYSTEM DOES DO NOT INDICATE THAT THE DOOR IS AJAR WHEN AT REST. THE SYSTEM DOES INDICATE THAT THE DOOR IS AJAR WHEN IN MOTION.

09/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VWCA7AU8FM******
Summary

CAR HAS SHUT DOWN AFTER STOPPING 4 TIMES NOW STARTING IN JUNE OF THIS YEAR LAST INCIDENT WAS 11 SEPT 2015 TOOK TO KALAMAZOO VW SERVICE DID NOT FIND ANY FAULT CODES ALSO KEY FOB WILL NOT UNLOCK CAR WITHIN RANGE OR NOT START VEHICLE WILL STATE KEY FOB NOT IN RANGE WHEN TRYING TO START WITH KEY IN CAR.

09/21/2015
Components: SUSPENSION,WHEELS,SERVICE BRAKES
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AUXFM******
Summary

THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.

08/14/2015
Components: SERVICE BRAKES
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU8FM******
Summary

UPON BRAKING, THE BRAKE PEDAL CAME OFF RESULTING IN MY ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME.

08/13/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWKP7AU3FW******
Summary

I LEASED THE E-GOLF FOR ABOUT 4 MONTHS. I WAS DRIVING DOWN THE STREET AND SUDDENLY CAR SHUT DOWN. AN ERROR "ERROR:ELECTRICAL SYSTEM. STOP!" APPEARED. CAR STOPPED AND BLOCKED THE LANE. I CALLED VW SOS AND THEY CONNECTED ME TO 911. POLICE OFFICER CAME AND HELPED ME PULLING THE CAR TO THE ROADSIDE. THE WINDOWS AND MULTIMEDIA WORKED. TRIED TO PRESS THE POWER BUTTON OFF AND TURNED IT ON BUT SAME ERROR SHOWED. I WAITED FOR ONE HOUR TO TOW MY CAR TO THE DEALER. I GOT CAR BACK FROM DEALER 4 DAYS LATER, IN THEIR REPORT STATED " CHECKED FAULTS IN SYSTEM, FOUND P0C0100 DRIVE MOTOR A CURRENT HIGH. CONTACTED VW HELPLINE. VW HELPLINE ADVISED THESE FAULTS ARE RELATED TO CUSTOMER PRESSING START/STOP BUTTON WHILE DRIVING" , I'M PRETTY SURE I DIDN'T TOUCH THE POWER BUTTON WHEN DRIVING. AND THEY " CLEARED ALL FAULTS, SET BASIC SETTING FOR ELECTRIC DRIVE AND ROAD TESTED EXTENSIVELY FOR 90 MILES AND NO MALFUNCTION OCCURRED AT THIS TIME". I LIKE THE CAR'S DESIGN AND STILL DRIVING THE CAR DAILY BUT JUST REALLY REALLY WORRY ABOUT THE SAFETY.

08/06/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWPP7AU8FW******
Summary

WHILST DRIVING HOME AT APPROXIMATELY 6:30 PM DURING HEAVY FREEWAY TRAFFIC, APPROXIMATELY 70 MPH THE ELECTRONIC DRIVE SYSTEM OF THE VW EGOLF DIED. I LOST ALL POWER AND WAS FORCED TO PULL ACROSS THREE LANES OF TRAFFIC TO REACH THE SAFETY OF THE SHOULDER. WHILE NO ACCIDENT, THAT WAS MORE LUCK THAN ANYTHING ELSE AND GRACE OF OTHER DRIVERS ALLOWING ME TO DIRECTLY MOVE IN FRONT OF THEM. VEHICLE HAD CODE P32B2 AND P060C REPORTED BY VW REPORT AND REPLACED PARTS: 5QE-907-070-C AND 12E-998-152-A. DEALER WOULD NOT PROVIDE ANY ADDITIONAL INFORMATION DESPITE MY CONTINUED REQUESTS IN TO THE CAUSE OF FAILURE. UPDATED 11/05/15 *BF THE VEHICLE WAS RETURNED TO THE DEALER. IT HAS BEEN THERE SINCE JULY 28, 2015. THEY WERE STILL UNABLE TO REPAIR THE VEHICLE AS OF AUGUST 26, 2015. THE FAILURE WAS RELATED TO POWER AS THE BATTERY AND CHARGING SYSTEM FAILED AGAIN. UPDATED 11/17/15. *JB

07/31/2015
Components: POWER TRAIN
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU1FM******
Summary

WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE SOMETIMES LAGS THEN ACCELERATES ABRUPTLY OR IT BUCKS TWICE BEFORE ACCELERATING SMOOTHLY. IT NEEDS A CALIBRATION UPDATE FOR THE POWERTRAIN. UPDATED 09/15/15*LJ *CN

07/29/2015
Components: WHEELS
Incident Date: 04/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU5FM******
Summary

I PURCHASED A 2015 VW GOLF TDI WITH 18" WHEELS AND LOW PROFILE PIRELLI TIRES AUGUST 2014. THIS VEHICLE WAS RE-ENGINEERED FOR THE US MARKET TO MAKE ROOM FOR THE UREA TANK THAT IS NEW AND SPECIFIC TO THE US TDI PLATFORM. ALL OTHER GOLF MODELS HAVE AN INDEPENDENT SUSPENSION SYSTEM WHILE THIS MODEL WAS DOWNGRADED TO A TORSION BEAM REAR SUSPENSION. THE VEHICLE IS EQUIPPED ON LOWER END MODELS WITH 16" WHEELS AND HIGHER PROFILE TIRES, BUT THE HIGH END VEHICLES HAVE THE 18" WHEELS AND LOW PROFILE TIRES AS STANDARD EQUIPMENT. ON APRIL 25, I NOTICED A SIDEWALL BUBBLE ON A FRONT TIRE. VW REPLACED BOTH THE TIRE AND BENT RIM AND I WAS TOLD THE OTHER 3 RIMS WERE BENT. THEN THE OTHER FRONT TIRE HAD A SIDEWALL BLOWOUT AND BOTH THAT TIRE AND WHEEL WERE REPLACED. THE OTHER WEEK I ENDED UP WITH A SIDE WALL NAIL IN A REAR TIRE. THIS TIRE WAS REPLACED BUT NOT THE WHEEL AND I WAS TOLD THAT ALL WHEELS ARE BENT, INCLUDING THE 2 NEW WHEELS. I HAVE JUST UNDER 18000 MILES ON THE VEHICLE, HAVE CALLED VW AMERICA AND WAS SENT THE SPEC SHEET ON THE CAR. I ASKED IF A CAR WITHOUT INDEPENDENT SUSPENSION WAS ENGINEERED FOR LOW PROFILE TIRES AND ASKED FOR SOMEONE TO EXPLAIN WHY I HAVE HAD 2 SIDEWALL ISSUES AND 6 BENT RIMS IN UNDER 18,000 MILES AND 11 MONTHS WITHOUT ANY RESPONSE OTHER THAN VW AMERICA SENDING THE SPEC SHEET. I FEEL THAT THIS IS A SAFETY ISSUE AND ASKED FOR THE SPECIFIC ENGINEERING APPROVAL OF LOW PROFILE TIRES WITH THIS SUSPENSION SYSTEM AND WAS TOLD VW AMERICA DOES NOT HAVE THIS INFORMATION AND WOULD NOT PROVIDE IT TO ME IF THEY DID.

07/17/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW2A7AU5FM******
Summary

FAILURE OF ADBLUE EMISSIONS SYSTEM. DEALER REPLACED PUMP FAILED AGAIN BEFORE LEAVING WORK BAY

06/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWPP7AU0FW******
Summary

THE VW EGOLF AUTOMATICALLY TURNS ITSELF OFF WHEN THE DRIVER EXITS THE VEHICLE. EVEN THOUGH THE KEY IS LEFT IN THE VEHICLE, ONCE THE DRIVER EXITS THE VEHICLE THE VEHICLE SHUTS DOWN. THIS IS A SERIOUS SAFETY CONCERN. YOU INTENTIONALLY LEAVE THE VEHICLE ON TO ENSURE THE CABIN IS MAINTAINING A COMFORTABLE TEMPERATURE FOR YOUR PASSENGERS... MEANWHILE, THE VEHICLE SHUTS DOWN AND DISABLES THE CLIMATE CONTROL. YOU HAVE NOW LEFT YOUR FAMILY MEMBERS, ELDERLY, CHILDREN, PETS, ETC POSSIBLY IN A HOT VEHICLE WITH NO WAY TO MAINTAIN CABIN TEMPERATURE! PEOPLE, CHILDREN AND PETS DIE REGULARLY FROM CABIN EXTREME TEMPERATURES! PLEASE CONTACT VW AND TELL THEM TO REVERSE THIS PROGRAMING! A DRIVER/OWNER SHOULD HAVE CONTROL OVER THIS! I'M NOT AWARE OF ANY OTHER VEHICLE IN THE MARKET THAT AUTOMATICALLY TURNS ITSELF OFF WHEN THE DRIVER EXITS THE VEHICLE!

06/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW17AU7FM0******
Summary

I WAS TRAVELING ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 70 MILES AN HOUR AND MY SUNROOF EXPLODED WITHOUT WARNING. TEMPERATURES OUTSIDE WERE IN THE MID 90'S, TIME OF DAY WAS 6:00 PM, I HAD AIR CONDITIONING RUNNING AND SUNROOF AND INTERIOR SHADE TOTALLY CLOSED. AFTER THE EXPLOSION, THE SUNROOF WAS BOWED FROM THE INSIDE OUT (CONVEX CURVE) AND THE SAFETY GLASS WAS SHATTERED IN WEBLIKE PIECES. I PULLED OVER AS SOON AS POSSIBLE AND I WAS MISSING GLASS FROM THE MIDDLE OF THE ROOF ABOUT THE SIZE OF AN OBLONG WATERMELON.

06/15/2015
Components: POWER TRAIN
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU9FM******
Summary

WAS DRIVING ALONG WITH TRAFFIC AND I HEARD A LOUD NOISE, THE ENGINE RPMS JUMPED AND THERE WAS A MASSIVE LOSS IN SPEED AND POWER. THE TRANSMISSION WAS STUCK IN 1ST GEAR. PULLED OVER AS SOON AS WAS SAFE. I WAS CONCERNED AN ACCIDENT COULD HAVE OCCURRED DUE TO THE SUDDEN LOSS IN POWER AND SPEED WITH NO FAULT TO THE DRIVER, MYSELF. THE DASH SHOWED "ERROR: TRANSMISSION. REVERSE NOT POSSIBLE." THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR EVALUATION. UPDATED 09/01/2015*LJ UPDATED 10/20/2017*CN

06/15/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWKP7AU4FW******
Summary

I WAS IN HAYWARD ON THE 880 FREEWAY (FLAT, DRY ROAD) IN RUSH HOUR TRAFFIC, IN THE HOV LANE GOING ABOUT 40 MPH, AND MY VW E-GOLF JUST SHUT DOWN AND SHOWED THE ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I HAD ENOUGH MOMENTUM TO COAST 5 FEET OVER TO THE LEFT SIDE (CENTER DIVIDER) I COULD NOT MAKE IT COMPLETELY OUT OF THE LANE. CARS WERE LAYING ON THEIR HORN AND SPEEDING PAST ME WHILE MY BUMPER HUNG OUT A FOOT INTO THE LANE. THE CAR IS 3 MONTHS OLD. IT HAD A CHARGE OF 86 MILES WHEN IT HAPPENED, I HAD IT ON A CHARGING STATION IT SHOWED I CHARGED MY CAR ACCUMULATED (KWH): 29.523. THE RADIO, WINDOWS, BLUETOOTH AND ALL OTHER ELECTRICAL POWERED INSTRUMENTS STILL WORKED. I PRESSED THE POWER BUTTON OFF AND TURNED IT ON AGAIN , THE ERROR STILL REMAINED, AND THE CAR WOULD NOT "TURN ON".

06/08/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU1FM******
Summary

THE MODEL ABOVE IS A GOLF TDI WITH A 6 SPEED MANUAL TRANSMISSION....AS I WAS DRIVING IN 6TH GEAR AT 60 M.P.H. WITH THE CRUISE ENGAGED I CAME UPON A DOWN GRADE AND AS I HAVE DONE FOR CLOSE TO 50 YEARS AND NUMEROUS STANDARD TRANSMISSION CARS, DOWN SHIFTED TO 5TH TO ALLOW ENGINE BRAKING DOWNHILL. WHEN I LET THE CLUTCH BACK OUT THE CAR ACCELERATED INSTEAD OF SLOWING BECAUSE THE CRUISE NEVER CANCELLED. IT WAS TRYING TO BRING ME BACK TO THE SET 60 M.P.H. SET SPEED. TOOK THE CAR TO THE DEALER, GANLEY VW NORTH OLMSTEAD OHIO, ON 6/8/15, AND AFTER THEY LOOKED AT IT I WAS TOLD THIS WAS "NORMAL" THIS WAS NEVER "NORMAL" WITH ANY OTHER CAR I HAVE OWNED AND IF SO IT DEFINITELY IS NOT A SAFE FEATURE.

05/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VWFA7AU2FM******
Summary

RURAL ROAD IN FLORIDA, CRUISE CONTROL SET TO SPEED LIMIT OF 45 MPH. APPROACHING A SHARP CURVE, I DOWN SHIFTED MY MANUAL TRANSMISSION FROM 5TH TO 3RD TO SLOW DOWN TO AN APPROPRIATE SPEED OF ABOUT 35 MPH. WHEN I RELEASED THE CLUTCH, AND BEGAN STEERING INTO THE CURVE, THE CAR'S CRUISE CONTROL RE-ENGAGED AND I FOUND MYSELF STRUGGLING TO STEER AROUND THE CURVE AT 45 MPH. EXACT MODEL IS GOLF SPORTWAGEN TDI SEL WITH MANUAL TRANSMISSION. VW'S OWN INSTRUCTION VIDEO SAYS THAT WHEN THE CLUTCH PEDAL IS DEPRESSED THE CRUISE CONTROL DIS-ENGAGES AND THAT THE DRIVER MUST PRESS THE RESUME BUTTON FOR THE CRUISE CONTROL TO BE RE-ENGAGED. IN MY 50 YEARS OF OPERATING AUTOMOBILES, EVERY CAR WITH CRUISE CONTROL AND A MANUAL TRANSMISSION HAS OPERATED PER THE INSTRUCTIONS IN THE VW VIDEO. UPON CAREFUL READING OF THE OWNER'S MANUAL I FOUND THE FOLLOWING DISCLAIMER: "CHANGING GEARS WHEN CRUISE CONTROL IS ACTIVE ... THE CRUISE CONTROL REDUCES ACCELERATION AS SOON AS THE CLUTCH PEDAL IS PRESSED, AND AUTOMATICALLY CONTINUE TO REGULATE SPEED AFTER A GEAR CHANGE." THIS NON-STANDARD BEHAVIOR MAY SOON LEAD TO PEOPLE BEING KILLED. *TR

05/02/2015
Components: STRUCTURE,ENGINE
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU2FM******
Summary

THE PAINT NEAR A BOLT FOR ENGINE SUPPORT ON THIS ALLEGED NEW CAR IS DAMAGED, AND BARE METAL IS EXPOSED. AS THE RUST DEVELOPS, THE ENGINE SUPPORT MAY FAIL, AND THE ENGINE BLOCK MAY GO OUT OF POSITION. THIS CAN CAUSE FATAL ACCIDENT. BELOW IS THE PICTURE OF THE PAINT DAMAGE. THE WEB ADDRESS IS CASE SENSITIVE. HTTPS://LH3.GOOGLEUSERCONTENT.COM/-YVIYISDZMDO/VUVSSTKR7UI/AAAAAAAACBO/IEPTS_IAK4C/W1219-H914-NO/IMG_3189.JPG. *TR

05/02/2015
Components: STRUCTURE,ENGINE
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW817AU2FM******
Summary

TWO FOAM PIECES, ONE ON THE LEFT AND THE OTHER ON THE RIGHT, IN THE ENGINE COMPARTMENT ARE WRAPPED IN TRANSLUCENT VINYL. SINCE THE VINYL CANNOT WITHSTAND THE HEAT, IT CAN CAUSE FIRE. BELOW ARE PICTURES OF THE VINYL WRAPPED FOAM ON THE RIGHT SIDE. THE WEB FOLDER ADDRESSES ARE CASE SENSITIVE. HTTPS://LH4.GOOGLEUSERCONTENT.COM/-TAJJEWYCJ6E/VUKQFQ8MJPI/AAAAAAAAB_E/4OZ-CUBFFRI/W1157-H868-NO/IMG_3101.JPG HTTPS://LH4.GOOGLEUSERCONTENT.COM/-APZJAK01WIM/VUKQGSDF26I/AAAAAAAAB_Q/PQUVYQ0OOKY/W1157-H868-NO/IMG_3112.JPG HTTPS://LH6.GOOGLEUSERCONTENT.COM/-JIXPGFG4D4Q/VUKQFRDJGMI/AAAAAAAAB_I/H5VKEOKW2G4/W1157-H868-NO/IMG_3104.JPG. *TR

03/28/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3VWRA7AU7FM******
Summary

THE DRIVERS SIDE HIGH BEAM IS NOT AIMED PROPERLY, IT IS POINTED BELOW THE CUT-OFF LINE OF THE LOW BEAM. THE HEAD LAMP ASSEMBLY HAS BEEN REPLACED BY THE DEALER TWICE BUT THE AIM WAS NOT IMPROVED. VOLKSWAGEN WAS CONTACTED, THEY EVALUATED THE SITUATION AND SAID THAT THIS WAS THE WAY THE SYSTEM WAS DESIGNED AND SO COULD NOT BE FIXED. THE DEALER ALSO SAID THAT THEY LOOKED AT OTHER CARS OF THIS SAME MODEL AND THEY ALL OPERATED THE SAME. BOTH THE HIGH AND LOW BEAM REFLECTORS ARE MOUNTED IN A COMMON HOUSING AND THE ASSEMBLY ONLY HAS ONE ADJUSTMENT SO BOTH BEAMS MOVE UP AND DOWN BY THE SAME AMOUNT. THIS APPEARS TO BE A DESIGN DEFECT. I FEEL THIS IS A SAFETY HAZARD AS ONLY ONE OF THE HIGH BEAMS IS ILLUMINATING THE ROAD. *TR

03/07/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU9FM******
Summary

WHEN I'M IN TRAFFIC STOP AND GO BETWEEN 11MPH TO 18 MPH AT LOW RPM (1,100 TO 1,800 RPM) THE VEHICLE FEELS LIKE SHAKING IN THE ENGINE OR TRANSMISSION LIKE I'M DRIVING A MANUAL CAR BUT MY CAR IS AUTOMATIC. NOW WHEN GOING UP A INCLINE AT 30 TO 33 MPH VEHICLE DOES THE SAME PROBLEM. *TR

02/24/2015
Components: VISIBILITY
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU5FM******
Summary

INSIDE WINDOWS IN THE WINTER AT DIFFERENT TEMPERATURES FROST OVER AFTER SITTING. I HAVE TO SCRAP MY WINDSHIELD , VW DEALERSHIP TOLD ME IT IS BUILT THAT WAY. JAY THE SERVICE MANAGER TOLD ME OTHER 2015 MODELS DO THE SAME THING AND THERE IS NOTHING WRONG WITH MY CAR. *JS

01/23/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU6FM******
Summary

THE CAR SMELLS LIKE GAS FROM THE AIR VENTS. I HAVE MADE MULTIPLE ATTEMPTS FOR THE DEALER TO FIX IT, BUT THEIR RESPONSE IS "YOUR SERIAL NUMBERS ARE NOT PART OF THE RECALL". THAT'S FINE, BUT IT SMELLS LIKE GAS INSIDE THE CAR! *TR

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