2017 Ford Edge SUV AWD

MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. Daytona beach Automall DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $5500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.

Both rear tires have what our Ford dealer called "unusual tread wear." The tires are under a 50,000 mile warranty; however, Hankook has refused to honor the prorated replacement tires covered by their warranty. Furthermore, Hankook has been aware for several years this particular model of tires has odd tread issues, yet they continue to put their defective and dangerous product out on the road. The specific tire is the Hankook Ventus S1 Noble 2 245/50%20 102V Multiple attempts have been made to have Hankook uphold their warranty without success. Clearly they will not voluntarily recall this product. The public needs to be made aware of what they are driving on. NOTE: There is no specific date of incident, as this is an on-going issue. Random date has been generated.

2017 Edge titanium at roughly 70k miles had check engine light come on then engine coolant temp light. Checked coolant and it was nearly empty. Filled up and within one day it was back to low. Took to two places and both said head gasket issue, with coolant seeping into engine. Both said long block replacement required. This long thread is exactly what happened and seems to be a consistent issue which is very poor on Ford’s part - https://www.cargurus.com/Cars/Discussion-t57176_ds1047694

P0303 Code. 3rd cylinder misfire. Not spark or injector related.. vehicle only has 46k miles. Coolant seeping into cylinder. Known issue on ford forums. Required engine replacement. They need to make a recall.

Swollen lug nuts - dealership strongly advised to replace due to possible loss of control, accident or injury.

Sparks and coils were missing and replaced multiple times. Brought vehicle to Veterans Ford in Tampa, FL, and coolant is leaking into the cylinders - they have advised this is a known issue, and no fix is in place. Required a new engine on a 5 year old vehicle with 85,000 miles.

My engine light came on for the first time on a Thursday, Jan 13, 2022. I had an appointment for an oil change with an independent service center on Saturday (1/15/22) & asked them to do a diagnostic check prior to the oil change. They found a code for PO303 Misfire on cylinder 3. They recommended a coolant pressure test per TSB 19-2208. The test was done the following Monday (1/17/22) and they found coolant leaking into cylinder. Replacement of the long block engine assembly per TSB 19-2208 was recommended. Engine was replaced by independent service center (completed 1/25/22). My safety & the safety of others was put at a high risk with this defect in the engine. When the coolant pressure test was done, it took less than 1 hour for all of the coolant to leak into the cylinder. Prior to my engine light coming on, I had no indication of any issue. However, Ford was definitely aware of this issue, since they issued the TSB on June 26, 2019. A vehicle that is less than 5 years old should not need a new engine.

Swollen Lug Nuts.. Grand Ledge Ford, would not rotate and balance tires due to swollen lug nuts. Was informed the lug nuts should be replaced. Also told it is a known problem with Ford using the two piece lug nuts.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle would intermittently vibrate and shake without warning upon depression of the brake pedal. One day as she approached a stop light, the vehicle began to stall upon depression of brake pedal with the check engine light illuminated on the instrument panel. The contact's father was able to inspect the vehicle and diagnosed the vehicle with a defective torque converter. Upon investigation, her father then discovered NHTSA Campaign Number: 18V390000 (Power Train) which he linked to her failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

In early December, the vehicle was at approximately 80,000 miles and scheduled for an oil change. A CEL illuminated the day before the oil change. Firestone changed the oil and advised that two codes came on during a code scan: P0302 and P0316. I made an appointment at Complete Car Car for their first available appointment a week out. In the intervening week, the vehicle had a rough idle for the first thirty seconds after startup. The second mechanic pulled the same codes and put a scope into the engine. The scope confirmed that there was a crack in the No. 2 cylinder that was allowing coolant into the engine. They advised that the car would likely need a new engine. They provided TSB 19-2346 and recommended I take the vehicle to the Ford dealership for further investigation. Classic Ford states that the vehicle will require a new engine at a cost of $7,500. Dealership cautioned against any additional miles being put on car, since a failure could result in damage to transmission. Will ask dealership for photos of damage engine components, but current engine will be kept by dealership once new engine arrives.

Backup camera only works when outside temperature less than 55 degrees.

Hello, 1. "Other" - I've had to replace the CV joint on the same side twice in the last two years. -Yes you can inspect. -Safety was not at risk, I don't think. -I had them fixed at Pauli Ford in St. Johns, MI. -No warning lights. 2. "Wheel" - The lugnuts are swollen on all 4 wheels. -Yes you can inspect. -Safety and safety of others were at risk. -I'm getting them fixed at Costco with a full set of new tires. -No warning lights

A warning lamp for the power train came on while traveling on the highway (Wrench indicator). We stopped to check the owners manual for the meaning of the wrench indicator. After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit. While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost. The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred. This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling sound from the rear of the engine, sounds more prevalent at idle and when shifting into gear, loss of power to wheels, and no other systems have issue after incident. Vehicle is currently at Herlong Ford (SC Ford Dealer) awaiting diagnostic and possible maintenance after the incident. I would assume the vehicle would be available for inspection upon request. After conducting research, we are now aware of a known recall on this specific vehicle for its age and time of manufacturing. The owned vehicle falls into the criteria for the recall but it is unknown why it is not noted on the vehicle history/Ford recall center. The vehicle was manufactured at the Oakville plant, falls within the recall years 2013-2018, and has shown all symptoms pertaining to the recall that is open on other vehicles.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.

The contact owns a 2017 Ford Edge. The contact stated upon starting her vehicle, a loud rattling noise would emit from the engine without warning. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a cracked flex plate. The contact was informed that the flywheel, flex plate, torque converter, and nuts and bolts all needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V390000 (Power Train) which she linked to the failure. The manufacturer was notified, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine maintenance records follow this car - no fault of consumer - this is 100 percent Ford's fault. These need to be recalled immediately before a fatal accident occurs.

The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2017 Ford Edge. The contact stated that the coolant had been escaping from the vehicle without warning. The contact stated that while driving at various speeds, a large amount of white smoke with a bluish hue began to emit from the exhaust pipe without warning. The contact then took the vehicle to McLarty Ford (3232 Summerhill Rd, Texarkana, TX 75503) where the mechanic informed her that coolant had been leaking into the oil reservoir and that the engine needed to be replaced. The contact then drove the vehicle to her father's home and the next day, the vehicle failed to start after multiple attempts. The contact had the vehicle towed to Elliott Ford (2055 Burton Rd, Mt Pleasant, TX 75455) where they confirmed that the engine needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. No further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000.

Rear panoramic sunroof glass curving crack. Parked in driveway when happened. Not moving.

While driving on August 8, 2021, I heard a pop on my 2071 Ford Edge panoramic tempered glass roof. I subsequently found a crack/break when I was cleaning the glass roof. I notified the Ford Dealership (FD) (Lithia Ford of Fresno California) on my next oil change on December 15, 2021. Based on my ocular inspection the crack/break appears to emanate from a bubble in the tempered glass roof as opposed to FD’s opinion that object impact caused the cracking. In my online research, cracking, popping and even exploding without impact have happened to tempered automotive glasses have occurred across different vehicle models across different vehicle manufacturers. The presence of bubbles in the manufacturing process have caused weak points across the surfaces of many tempered automotive glass resulting in cracking, breaking, popping and exploding. When this occurs, vehicle occupants as well as other moving motorists could be injured. The tempered automotive glass that exhibit bubbles should not be installed by vehicle manufacturers like Ford. Intensified quality control of tempered automotive glass should be done by vehicle manufacturers before these are installed. Tempered panoramic glass roofing ( sunroof & moonroof) found with bubbles that are installed in all vehicles should be inspected and replaced if necessary to prevent injury to vehicle occupants and moving motorists.

The check engine light came on summer 2021. Message P0302. It was diagnosed by the Ford dealer as coolant leaking into the engine which could lead to engine failure when driving. Entire engine needed to be replaced.

My APIM has failed. It Will cost $900 to replace it at the Ford Dealership where I purchased it used 1 1/2 years ago. Why isn't there a recall on this for 2017 Edge? Thanks

My car stated hesitating when you’re trying to accelerate and slightly shaking a couple days before my check engine light turned on. I took it to a local mechanic which informed me they did a test and my coolant mixed with the oil. They made a call to Ford and was informed that the only option was to replace the whole engine. He was unable to repair it because understaffed went to two other mechanics and they also were unable to help. My car is now with Ford dealership for more than 2 weeks and was just again diagnosed for $159 and they once again confirmed I will need a whole new engine at just over 70,000 miles $8400 and no idea when they will be able to get the parts in… could be 3 months.

the coolant leaked onto the coil of the motor & now my motor has to be replaced-extended warranty ran out & now looking at 8500-9000k to replace engine. my car is in immaculate condition, well maintained & I paid 40,000k when I purchased in 2017- has 84,000k miles.I have read online at CarGurus complaint after complaint of the same exact problem. The technician at Freedom Ford advised that this has happened to numerous 2.0L Ecoboost motors from 2017-2019 & now the motors have been changed & the problem no longer occurs after 2019. He says that he knows of no recalls. Ford is very well aware of the problem & should do a recall- we paid good money for these cars & they should last longer.

2.0 Ecoboost engine failure. Driving car, started smoking, check engine light came on, lost power, pulled to the side of the road to avoid being hit by traffic, vehicle stalled and stopped. Engine had to be replaced.

I can not see a dark road in the night if there is no additional lighting, such as street lights. I have been to the dealership and there is no brighter bulbs approved by Ford; they have repositioned the lights and it does not help. I have missed a right turn several times and understeered. Twice I have missed the road completely and ran into a ditch that was not made visable when using the dim headlights. I have hit a fence post after going into the ditch. I made no insurance claim thinking that I was my fault that I can not see well in this vehicle. I see several post online with complaints and concerns regarding this same issue of the 2017 Edge Titanium not have efficient dim headlights. This is a major safety concern. I can not see to safely drive at night on dark roads such as in the country. I can not see the road ahead of me more that a couple of feet and not at all when turning right. I bought the car from a dealership in spring this year, 2021. I seldom drive at night and I finally decided it is a vehicle issue not my personal issue with not being able to see the road at night. I will be going back to the dealership...again. It looks like I will have to buy a different car since there is nothing that can be done to make this car safe!!

My car started rough idling, about a week after that the check engine light came on. We took it to get checked out, the code was for a misfire on cylinder 2. The technician performed an inspection and informed us that we needed new spark plugs and ignition coil. After installing the new parts, the technician noticed coolant inside the cylinders and the engine, there was also white smoke coming out of the tailpipe when starting the vehicle. Our technician did some more research and came across a service bulletin from Ford (19-2346) regarding 2.0 L Ecoboost engines. Our Ford Edge falls under the service bulletin. The technician informed us that the only fix would be a completely new engine which we had to pay for. We have submitted this to our warranty company and have received partial coverage for the repair and parts. We were without the car for almost a month while waiting for diagnostics, parts, and repair. When we brought it in originally and were under the impression we would get the car back the same day and were planning on a 6 hour road trip to attend my son's hockey tournament. I am so thankful that we had a thorough and diligent technician who noticed the coolant, otherwise I would have taken the car on the road and I'm sure the engine would have given out on me somewhere along the way, leaving me stranded in a remote area of Alaska in freezing temperatures.

Sunroof cracked for no reason

The contact owns a 2017 Ford Edge. The contact’s wife stated that while reversing out of a parking spot, the vehicle began to violently shake. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 80,000.

The rear differential completely blew apart while driving. According to our mechanic, this was a complete malfunction of the vehicle which only has 69,000 miles on it.

automatic door latches and inside lights and flashers switch on and off randomly. It does not matter if the car is being driven or sitting overnight in the driveway. This may cause the battery to drain and require jumping off. It also allows for theft if the doors are unlocked. The problem was checked out by my local ford dealership. A representative went for a test drive and said he only heard the door latches click one time so it was not bad enough to worry about. I was told by the ford service rep. that it could be a low voltage problem so I replaced the car battery and the electronic key batteries but the problem continues.

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign number 18V390000 (Power Train). The failure mileage was 95,274.

The contact owns a 2017 Ford Edge. The contact received a recall notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Outside temp 51*F, car auto start enabled and used. Rear glass exploded after a 7 min warm up. Rear defrost was on. Rear wiper used once to clear morning dew.

2017 FORD EDGE. CONSUMER WRITES IN REGARDS TO POTENTIAL LEAK OF FRONT BRAKE HOSES. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact then took the vehicle to a dealer where she was informed that the engine had misfired. Upon further investigation, it was discovered that coolant had leaked into the engine cylinder which resulted in engine failure. The contact had the engine replaced by the dealer. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 77,000.

Engine rebuilt at 40k miles in 12/2018. Engine started burning the engine coolant at 90k miles 08/2021. The car while driving goes into a low power mode which stops the car from accelerating. Car is currently at the dealership awaiting parts for another engine rebuild replacing the same parts.

Bought a used 2017 Ford Edge in June of 2021 75K miles. Approx. three weeks later the check engine light came on. Diagnostic code was misfire in the number 2 cylinder. Spark plugs and coil packs were replaced. Check engine light remained on. Several days later check engine light went off. Brought the car in for a recall fix on brake hose and spoke with Ford technician that I was getting ready to travel to TN and wanted to make sure that it was safe to do so. Assured that it would be fine. During the course of our trip to TN the check engine light came on and off several times. On our way home noticed the heat wasn't working very well. Before we left the hotel in the morning checked coolant level and it was low. Filled it up and continued on our way home. Since then every three days coolant level is low. Starting up in the morning puff of white smoke comes out the pipe. Out of Fords warranty and a loan on a car I have had three months with a major problem. Did some research only to find this is a common problem that could potentially cause a fire. Dealer says I need a new engine...and I have to pay for it.

Engine is the 2 liter turbo version, when started the engine missed fired and ran rough which caused the check engine light to come on at ~58,000 miles. Took car to Roush Ford (Columbus Ohio) and dealer confirmed the misfire was caused by coolant leaking into engine. Dealer said a long block and related parts would be ordered to fix the problem. Now waiting for call from dealer to repair, no time frame given but they stated repair time would be long. Continue to drive car with engine light coming on and misfires at startup, hope car does not fail on freeway. Repairs may be covered by Ford but no info about rental car at Ford expense. Also have a 2015 Edge with same turbo engine which could fail the same way at any time as it has 80,000 miles.

mechanic told me that radiator fluid was leaking into the number 2 cylinder which could cause the car to lose power. motor is a 2.0 eco boost. car has 62000 miles. i believe this is a very dangerous situation going down a busy highway or actually anytime. ford has known about this problem for a long time but has failed to do anything. mechanic told me many 2.0 motors has this problem of anti-freeze leaking into motor and ford issued a message about the problem to ford dealerships and how to fix it. their should be a recall to fix the problem before something bad happens. thank you

Car was mysteriously losing coolant which would lead to overheating. We would have to fill the coolant tank two times a month. When brought to the mechanic to find the leak, none could be found. Check engine light would go on and off periodically. One day, the car randomly wouldn't start. Being told by the mechanic that there is a catastrophic engine failure and the whole motor and turbo would need to be replaced. He said he had the same year and model come in not 2 months prior with the exact same issues. Coolant was leaking within the engine, hence why it couldn't be found during normal tests. a 2017 motor with less than 100,000 miles should not be experiencing engine failure.

I received a letter from ford in May that there was a recall on my model ford fusion. I have called my ford dealer 3 times since May and they keep saying they haven't received the parts for this recall. Am I putting my family at risk by driving my vehicle? How much longer can I expect to wait? On may 5th I had front and back rotors replaced because my brakes were making a strange noise when I pressed on them. Is this part of the recall problem? If it is shouldn't I get a refund for the work done? It cost me $667.85 Thank you for your time.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and an appointment date was scheduled for July 2, 2021. The contact stated that the recall repair part was however given to another vehicle owner to repair their vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 3 ½ year old Ford Edge needs a new engine. It is a known problem with Ford Motor company and I believe there should be, if not a class action lawsuit against the company. My car is past the standard powertrain warranty and I declined extended warranty when I purchased the car. The check engine light came in. I took it to car dealer to figure out what was wrong and Kenny Ross Ford in Adamsburg, PA said I need a new engine. It is a 2017 Ford Edge with 73,000 miles. The local service center said it would be about 8-9k to fix it. There was not an issue with the vehicle reported under warranty. It sputtered a bit over the past three years, but I thought nothing of it. Normally I would just say it’s my bad luck, however this is a known problem with Ford Motor company. When my wife dropped the car off the dealership, the gentlemen at the dealer said he hopes it isn’t an engine replacement because it is common for that car. He didn’t even look at the car before saying that and he knew exactly what was going on. My wife told me about it so I immediately looked online. (See link at the end of this message with similar complaints about this car) One owner said they contacted the Kentucky attorney general’s office as well. Some of them said they had to replace the engine a second time after two years. Hundreds of people are reporting the SAME EXACT PROBLEM and it appears like the new motor they put eventually fails again. I feel that Ford Motor is purposefully hiding a design flaw and don’t want to issue a recall because of the cost. I feel cheated and I want them to replace my motor at no cost or buy my car back from me at full KBB trade in value at excellent condition. I contacted them directly on Friday and informed them that I was contacting the attorney generals office. I told them I want an engine replacement and I should not be responsible for it. https://www.cargurus.com/Cars/Discussion-t69477_ds1054339

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the part for the recall repair was on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.

Engine overheating due to a KNOWN issue with coolant leaking into the cylinders of the 2017 Ford Edge. Ford knows about this issue as I have seen it reported on several different sites. This should be recalled as my vehicle began to overheat while I was driving. This puts my wife and my family at danger. I had my car serviced at the Ford dealership since it was purchased and this issue was never brought up. So this is not a servicing issue it is an issue with the engine itself.

RECALL IS STILL INCOMPLETE BY THE MIDWAY DEALER IN MIAMI SINCE MAY 2021

The engine in the 2017 Ford Explorer has a history of seizing, catching fire and failure without notice. This could cause serious injury or death. This is a very well known problem at Ford Motor Company and they are doing nothing to fix it. In fact they are hiding from it. The internet is loaded with information on this. The coolant leaks into the engine and destroys it. This has happened so much there are no more engines available in the country. It's not a matter if, it's a matter of when it will happen. 40,000 miles? 60,000 miles? My car has 77,000 miles. Ford is asking customers replace the engine at $7700 to the customer. There should be a recall and replacement process from Ford Motor Company fully funded by Ford. They engineered a bad engine. Sold it to the public. And they are ignoring the safety of the public for money. I have dealt with Morrie's Minnetonka Ford in Minnetonka Minnesota and they say Ford will not recall the engine despite the danger to the public. As usual it's all about the money. Happy to assist you with any details. [XXX] [XXX] Minnetrista, MN [XXX] [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Edge. The contact stated that the brakes failed. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was engaged, and the brake pedal went to the floorboard. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 35,000.

I received a Safety Recall Notice number 20S42/NHTSA Recall 20V-469 in May, 2021. Since then I have been unable to have the problem resolved by Ford Motor Company due to as they say "waiting for parts to be delivered to dealership." Is this acceptable? Where's the urgency due to a safety recall? Can you help? I have contacted the local dealership over 5 times to see when this safety recall can be taken care of. Each time the response is the same. They have no parts and they are on backorder. Required to call back at a later date.First recall notice was received September 2020, Latest recall notice May 2021. Recall has not been completed.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In the Ford Edge Titanium model (I own a 2017), the 2.0L engine developed a crack in the long block between cylinders. This causes coolant to leak in the cylinders and the spark plug to seize. The engine will miss-fire and could stop running. This has happened to a multitude of Ford Edges and Escapes with the 2.0L engine. Ford is very aware of this issue.

2017 Ford Edge - we were driving along at approximately 50 mph when all of a sudden the vehicle lost power and it slowed down very fast. The car in back of us almost hit us! We limped along until we could shut the car off. It cleared up temporarily but happened twice on way to local mechanic. His engine analyzer did not show anything and the car ran fine for a couple of weeks so I thought maybe there had been some bad gasoline. Then it happened again several times. It was this second series of incidents when we almost had a crash. In driving 10 miles to return to the local mechanic it decelerated 5 times and stalled each time. Now both the check engine light and the wrench warning lights come on. The mechanic's engine analyzer now shows the throttle body is defective. Since he does not have the part in stock we are still waiting to have it repaired. A Ford service dealer has not yet looked at the car. I may now take it to a Ford dealer but getting there is risky.

Driving Edge with 62,000 miles on it and had a Check Engine Light later determined to be P303 (cylinder 3 misfire). I replaced coolant after finding the reservoir low. I noticed white smoke and misfiring engine at first start. The engine stuttered on the freeway and was unsafe. Ford Dealership determined a coolant leak caused this issue and will replace the engine minus my deductible on my extended service plan. As I understand it, this ecoboost engine is prone to this defect. I am only getting a rental car for 5 days on a job that will be much longer.

On way to beach on 6/6/2021 the check engine light came on and warning that car may be overheating came on, pulled to side of road until car cooled down. It ran hot but was full of coolant and not leaking. Took to to Moyer Ford in Foley, Al on 6/7/2021 with 65243 miles on car and was told would need new engine for this 2017 Ford Edge with less than 70,000 miles in it. Spent $5,500 for a new engine on a vehicle with less than $70,000 and 4 years old.

THE 3RD CYLINDER MANUFACTURE MALFUNCTION CAUSING COOLANT TO LEAK INTO THE ENGINE AND REQUIRING A REPLACEMENT OF THE LONG BLOCK ENGINE. THERE IS CURRENTLY A TSB BUT NO RECALL. PLEASE SEE FORD TSB 19-2208. MY CHECK ENGINE LIGHT COMES ON AND THE CODE IS TO REPLACE THE 3 COIL CYLINDER WHICH HAS BEEN DONE THE VEHICLE WAS SEEN AT FORD AND NO DIAGNOSTIC DONE AS SOON AS I TOLD THEM I WAS ADDING COOLANT DAILY THEY WERE AWARE OF THE ISSUE AND NEEDED REPAIRS.

2017 ford Edge Rear panoramic glass randomly cracked while parked. Took to dealer they said it was stress cracks that it would cost approximately $1800.00 to replace. Car has 37,000 miles and is out of warranty. Poor quality and craftsmanship should not be on the consumer's nor should car insurance have to pay for these repairs.

Coolant leaking into engine. Check engine light came on 07/11/2021. Took vehicle to local auto store for diagnostic test. Was told a mid ire in cylinder 2. Took vehicle to neighborhood auto shop on 07/12. Mechanic said it was the same issue to take it to the dealership due to the warranty. Brought my vehicle to dealership on 07/13. On the way to the dealership my vehicle died out on the expressway. After 6 hours of waiting, was told did not know what was causing the problem but needed to keep it. Was not provided another vehicle. I had to come out of pocket for a rental. Called on 7/20 and was told it might be my transmission and low engine coolant. Called again on 07/23, was told it was the battery. I called on 7/26 was told I need a new engine. There are complaints about this issue. Ford motor company knows about the issue. This issue with the vehicle could has caused serious injury or death to me or my family. The lack of communication is horrible.

Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 mph, the brake pedal was depressed and went to the floorboard. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake pedal was mushy. The brake pedal went to the floorboard. The contact stated that the vehicle ran over a curb and an embankment. The parking brake was engaged to stop the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. the contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The failure mileage was approximately 24,000. Consumer stated vehicle was taken to dealer and inspected and determined brake lines ruptured. Consumer never received a recall prior to the incident. Complaint number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).” *JB

I have a ecoboost engine on my Ford Edge that has known issues from Ford. Currently after driving past the 60k mile warranty cylinder 4 on my engine started leaking coolant into the engine block. I took my car to Ford to get it checked because I started to get notifications that the engine was overheating while in the car with my toddler. The mechanic informed me later that there was a TSB 19-2346 on my car and many others like it. I was told Ford would no help in anyway with replacing the engine. There was supposed to be a sensor inside my car to let me know about the coolant levelling dropping the way they have been but there wasn’t even that. The car only let me know of the issue at the end when it started overheating to dangerous levels

After received a recall notice for 20S42 in May 2021 I have contacted local dealerships weekly and they have continued to tell me that they can't get the parts from Ford. I called Ford today and they tell me that the parts that they originally sent out still have a defect so they are going to be issuing new parts and a NEW recall notice at the end of July. It is ridiculous for it to take this long to resolve something that has been deemed a safety issue. Also, the dealerships do not seem to have this information because all they know is "they can't get the parts". The backorder/issue with parts should have been communicated to the dealerships and vehicle owners.

The engine block is cracked and fluid is leaking into the cylinders.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to the recall was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was available after going to the 3rd dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vehicle has been repaired.

The contact's husband owned a 2017 Ford Edge. The contact had initially received a recall notice for NHTSA Campaign Number: 20V469000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); however, the part for the recall repair was unavailable. The contact stated that while her son was driving and had approached a stop sign, the brake pedal failed upon depression and collided with another vehicle. The contact was uncertain if any warning lights illuminated prior to the failure. The airbags deployed upon impact. The contact nor any other individuals involved in the accident were injured. A police report was filed. Due to the failure, the vehicle was towed to an independent mechanic where it had been deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the brake pedal was applied however, was slow to respond. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

The engine of my 2017 Ford Edge began to misfire intermittently in 2019. When it was finally able to be diagnosed in 2020, it was determined fuel had escaped around a spark plug. The spark plugs were replaced. Approximately one year later, the issue began again. Upon further inspection, it was found that a head gasket had gone bad. While there is not definite evidence of a coolant leak, it is suspected a leak may have initiated the issue. Research has also indicated the engine block is most likely cracked. While driving, the engine would often lull and stop accelerating. This happened several times as I attempted to drive down the interstate, being forced to exit the highway due to not being able to move with the speed of traffic. After the first repair of the spark plugs, the car seemed to drive fine, however, they shouldn't have gone bad within a year of install indicating a much larger issue. The car is unable to be driven. Even with replacing the head gasket, I do not feel the car would be safe with a cracked engine block. Nor should the motor have gone bad this soon.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The contact also took the vehicle to an independent mechanic and was also informed that the engine needed to be replaced. The vehicle was taken back to the local dealer and the engine was replaced. The manufacturer was informed of the failure. The failure mileage was approximately 69,000.

Engine defect - Coolant leaking into cyclinder- requires whole new engine

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was backing up into a driveway (very slight incline) when my power steering went out. Lights came on stating, "Steering assist fault, service required" and "service advanced trac." I could barely turn my wheel. There was no earlier warning of this issue and I had just driven 3 hours on the highway so was fortunate that it didn't fail while on the road. I tried restarting my car a few times and then I called a Ford dealer. The car was towed in for a diagnostic. This revealed that the EPAS rack failed and needed to be replaced with an estimate of over $3000. The purpose of EPAS is to enhance the steering ability for the driver, but the car is not steerable without its proper functioning which is a huge safety hazard to the driver and anyone else near them on the road.

Service Code P0302 and P0316 indicating Cylinder #2 malfunction/misfiring---2017 FORD Edge SE FWD 2.0L EcoBoost. Check engine light came on at 59,995 miles, Sunday, March 28, 2021. Thus far, no one in danger. But some of the symptoms of this inherent, internal engine, failure code make the operation of the vehicle dangerous. The vehicle may stop abruptly or stall out. Occasionally, engine runs rough, shakes with hesitations and jerks with acceleration. 06/18/2021 inspected at Pinnacle FORD in Nicholasville, Ky. "Allowed engine to reach operation temperature and pressurized for 5 hours, 8 PSI drop in pressure. Removed spark plug and used borescope to verify coolant intrusion in the cylinder. Customer given estimate for long block rebuild". The engine light came on & off (more often) for the next 4 weeks or so after 3/29/2021. I stopped by the dealer on Monday, 3/29 to get appointment.They were 2 1/2 weeks out booking appointments.Approximately 3 weeks passed without definite symptoms or smell, engine light off & on.Had a friend mechanic look at hoses and the like, without finding any leakage, smell of antifreeze, etc. Tested P0302 diagnostic code. Changed the spark plugs. As a result, for about 2 week period of no light illumination, no smell.Came on again prior to getting an appointment prior to Memorial Weekend, and the service center was again booked 2 weeks out.Per my schedule and theirs, I scheduled an appointment at the 3 weeks timeframe. Dropped it off 06/17/2021 after hours. See Technical Service Bulletin 19-2346, 19 December 2019 https://www.serviceadvisor.dealerconnection.com REF: https://fordauthority.com/202/12/new-lawsuit-targets-ford-ecoboost-four-cylinder-coolant-leaks/

In 2019 I had the same issue as prior report. Coolant made it's way into the engine and my engine had to be replaced. Actually occurred within warranty so Ford replaced it. On then new engine there is no warranty once I reach the original warranty in mileage / time. Now in 2021 I am replacing a transmission that is not covered under warranty. There is a recall for transmission on 2017 and 2018, mine is a 2017, and my vin does not indicate it is subject to that recall (Recall no. 19V285000). Cost is $4,600.

The flex plate cracked. They had to remove the transmission and replace the flex plate bolts.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. And confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Coolant leak into cylinder. Manufacture defect. Known issue by Ford but will not cover any replacement as vehicle is out of warranty by 7000 miles. A 2017 with 67000 driven by a grandma 5 mph under the speed limit should not need a new engine. Engine light comes on. Misfires. Puffs of white smoke. Didn’t take to dealer as closest if 1/2 hour away. Took to local repair shop. They ran codes and said it is a known problem from Ford. NHTSA ID Number: 10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. This needs to be a recall or at least Ford needs to cover the replacement costs for those with issues.

We were driving down Hwy 84 in Georgia coming from the airport a truck was making a left hand turn and turned in front of us.. We hit the car going about 30 miles an hour.. The air bags did not deploy and we suffered greatly because of this.. This happened 2/14/21..

2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.

On May 24, 2021 my brakes failed on my 2017 Ford Edge and it was towed to Baxter Ford in Omaha NE (dealership where I purchased the vehicle). Baxter determined this was due to Safety recall 20S42 / NHTSA recall 20V-469. After repair was made on the front flexible brake lines the car was still not performing correctly and Baxter determined the right rear brake line also needed to replaced. This was not covered under the recall or the warranty. I called my ASE certified mechanic, who has been servicing all of my vehicles for over 10 years, to discuss with them. They told me the front and rear brakes lines are separate from each other, but they have been servicing many Ford vehicles with same rear brake line problem and just had 2 Ford F150's the previous week, one with about the same mileage as my vehicle (61,000). I am diligent with servicing my car for maintenance, oil changes and repair. My vehicle had been in to my mechanic on Feb. 18, 2021 at 57,318 miles and all fluids were also checked and everything was fine. On May 24, 2021 at 61,892 miles my 2 front brake lines and one rear brake all lost their fluid at the same time. Baxter Ford filed a request with Ford to have this covered for repair and it was denied. I contacted Ford to request to have this reviewed and was denied. However, I was told just to hold on to my receipt in case the NHTSA files a recall and would be reimbursed at that time. I have also talked to several other Ford vehicle owners who have experienced the same problem and I think this needs to be reviewed. You can reach me at [XXX] or [XXX] if you have questions or need additional information. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle it was discovered that the brake pedal extended to the floor while depressed and the vehicle would not immediately stop. Upon inspection, it was discovered that brake fluid was leaking from the front passenger’s side braking assembly. The vehicle was taken to an independent mechanic who diagnosed that the front passenger’s side brake hose had failed. The hose was replaced and the failure was remedied. The manufacturer was notified of the failure. The contact was later informed that the vehicle was included in the NHTSA campaign number 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 15,000.

The contact owns a 2017 Ford Edge. The contact received a notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part for the repair was unavailable. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

In February we had a knocking noise when driving 2017 Ford edge. We took into dealership and had a cracked flywheel. Currently, our 2017 edge is back in the shop with another crackes flywheel. This vehicle was taken to a Ford dealership 1 week after we purchased to replace the whole engine for 3 months. Then we are dealing with 2 cracked flywheels and have had the brake lines fail twice, which is also a recall. This vehicle is a lemon!

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was parked when he noticed that there was water in the rear tail light assembly. The dealer recommended that the rear tail light assembly be replaced prior to the brake recall repair. The contact stated that he should not be responsible to pay for the defect of the rear tail light assembly filling up with water. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,910.

Service light came on then overheat light - took to dealer to check. Told by service guy that the tech has performed a long pressure test on the coolant system to find a leak. There are no external leaks so we checked and found coolant intrusion inside the cylinder head. The fix for that is a complete engine assembly.

The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

On my 2017 Edge, the brakes "grab" rather than stopping smoothly. This winter, driving on snow covered roads, you couldn't slow up approaching a stop light without the ABS system coming into play. There was no gentle way of stopping the car. Tapping the brakes is like a "panic" stop with a regular vehicle. Ford has replaced the Brake Booster on 2015-2016 models but not 2017. Refer to TSB# SSM-45857.

The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from the engine at start-up. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where a pressure test was performed. The test showed that coolant had been leaking into the cylinder block. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 75,000.

We are having an ongoing issue with the tailgate malfunctioning of our 2017 Ford Edge Titanium. The tailgate will suddenly will not open for no reason after pushing the remote as well as the button on the hatch . We have tried resetting it on the menu and it will work for a while and then won’t open again. I have read that other owners have reported that it closes on their heads while putting stuff in the back. This is a safety issue because we can’t get to the spare tire if need be because of a design flaw that allows no manual operation of this tailgate!! I can’t believe this issue has not been addressed by Ford or the NTSB. Very frustrated.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to NHTSA Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

Engine light came on with 83,690 miles. Carried to local Ford dealership. Problem was coolant leakage into engine(which my research has shown is a common issue). The solution is engine replacement at cost of around $7000. This is a known problem and Ford has yet to correct it.

THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH NO OTHER ISSUES. THE FOLLOWING DAY WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER TO BE DIAGNOSED A SECOND TIME. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

2017 Ford Edge w/2.0 EcoBoost engine. Vehicle had about 64000 miles, started vehicle in morning and it idled rough. Check engine light came on. I used a code reader and it showed "random misfire, cylinder 4" P0304. Reset the check engine light and drove for about 10 more days. Started again in the morning and it idled rough causing the check engine light to come on again. I took vehicle to Ford and they diagnosed "fluid intrusion into cylinder walls". Service adviser knew exactly what it was when I described problem, saying "this is a common occurrence". Replaced engine at a cost of $5302 since it was approx. 6ooo miles out of warranty. Found numerous online complaints about this same engine and same problem. Ford seems to know about it because in Dec. 2019 they issued TSB #19-2346 describing the problem and the steps to fix it (new engine and the required parts to order). many online complaints describe low coolant and overheating. My engine would of gotten there if I hadn't taken it in to the dealer.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.

CAR BATTERY IS DEAD; FIFTH TIME IN 3.7 YEARS. THIS CAN HAPPEN AFTER SITTING A FEW DAYS OR JUST OVERNIGHT. AFTER BEING CHARGED BY AAA, IT APPEARS TO BE FINE AND THE DEALER SERVICE DEPT CANNOT FIND ANYTHING WRONG ON THEIR DIAGNOSTIC TESTS. BATTER WAS REPLACED AFTER THE 4TH TIME, BUT THE CAR DIED AGAIN 1.5 YEARS LATER. DEALER TRIED TO FIX BY REPLACING A SHIFT SELECTOR SWITCH (TWICE) BUT THIS DID NOT SOLVE THE PROBLEM.

THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.

WHILE DRIVING #2 CYLINDER MISFIRE. CHECK ENGINE LIGHT CAME ON. ENGINE RUNS ROUGH. TOOK IT TO FORD DEALER AND DIAGNOSIS WAS COOLANT LEAK INTO #2 CYLINDER. DETERMINED ENGINE WOULD HAVE TO BE REPLACED.

ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.

COOLANT LEAKING INTO ENGINE

WHILE DRIVING IN NEW ALBANY, INDIANA ON SATURDAY, APRIL 10, 2021, THE BRAKE LIGHTS ALL CAME ON AT ONCE. MY HUSBAND HAD ME PULL OVER INTO A PARKING SPOT AND HE SAID THERE WAS 0 BRAKE FLUID IN THE RESERVOIR. HE HAS WORKED ON BRAKES AS A MECHANIC HIS WHOLE LIFE (71 YO NOW) AND SAID HE HAD NEVER SEEN ANYTHING LIKE IT. HE DROVE TO A VERY CLOSE GAS STATION AND GOT A CAN OF BRAKE FLUID AND WHEN WE GOT HOME HE HAD HIS BROTHER LOOK UNDER IT WHILE HE PUMPED THE BRAKES. IMMEDIATELY NOTICED THE HOSE WAS RUPTURED. TOOK IT TO HERITAGE FORD IN CORYDON, IN WHICH IS THE CLOSEST FORD DEALIERSHIP TO US. WE FOUND PAPERWORK THAT WAS SENT IN SEPT. 2020 THAT SAID THIS WAS SAFETY RECALL NOTICE 20S42/NHTSA RECALL 20V-469. THEY CALLED AND SAID THEY WILL NOT PAY FOR THIS. WE CALLED THE MAIN FORD CORP. PHONE NUMBER AND THEY TOLD US THE SAME THING. BOTH THE DEALER AND FORD CORP. SAY WE MUST PAY UPFRONT AND MAY BE ABLE TO GET OUR MONEY BACK AND THERE MAY BE A FORM BUT ALL WE GOT WAS A TOLL FREE NUMBER TO FORD CUSTOMER SERVICE AND THEY DO NOT ANSWER THE PHONE. THIS COULD HAVE RESULTED IN FAILURE TO BRAKE OR STOP, CAUSING INJURY OR DEATH AS IT WAS IMMEDIATE WITHOUT PRIOR WARNING. THEY ONLY REPLACED THE PASSENGER SIDE AND WILL NOT REPLACE THE PASSENGER SIDE. THEY DID NOT CHECK THE BRAKES FOR FURTHER WEAR OR DAMAGE. THE RECALL NOTICE, INVOICE, AND PROOF OF PAYMENT ARE ATTACHED. THIS IS VERY DANGEROUS AND NOT RIGHT. FORD DEALER AND MAIN CORPORATE OFFICE HAVE SAID "THEY DON'T KNOW HOW THEY ARE GOING TO HANDLE THIS AND THAT'S WHY WE HAVE TO PAY UPFRONT." WE WANT OUR MONEY BACK TO START WITH AND WANT THE OTHER SIDE REPAIRED AT THEIR EXPENSE ALONG WITH BRAKE INSPECTION. THEY ALSO DID NOT OFFER A COURTESY VEHICLE ALTHOUGH WE ASKED REPEATEDLY FOR ONE.

ON 5 DIFFERENT OCCASIONS, THIS VEHICLE SUDDENLY LOSES POWER & ACTS LIKE IT'S RUNNING OUT OF GAS. IT "STUDDERS" FOR 15-20 SECONDS & THEN BEGINS TO RUN FINE. IT SEEMS TO HAPPEN WHEN A LEFT OR RIGHT TURN HAS JUST BEEN COMPLETED. IT'S A FRIGHTENING FEELING THAT THE VEHICLE WILL NOT ACCELERATE WHEN THE GAS PEDAL IS PRESSED & YOU HAVE FAST MOVING TRAFFIC BEHIND YOU ON A BUSY CITY STREET. THE DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. IT IS NOT BEING DRIVEN NOW BECAUSE WE ARE IN FEAR OF HAVING AN ACCIDENT.

WAS DRIVING VEHICLE ENGINE LIGHT CAME ON AT 33;000 MILES TOOK IN FOR SERVICE AND WAS TOLD IT NEEDS ENGINE .. JUST FOUND OUT THAT THIS IS AN ISSUSE THAT IS REACCOURING AND NEED TO BE REPLACED WITH ENGINE THAT DOESN'T HAVE THIS PROBLEM. , . WHY ISN'T FORD DOING THIS.

I PURCHASED FORD EDGE 2017 OCTOBER 2020 ACCEPTING THAT THERE WAS A RECALL ON THE BREAK LINES. I DIDN'T EXPECT OVER 6 MONTHS LATER TO STILL BE DRIVING A CAR WHICH COULD HAVE A BREAK FAILURE. I DRIVE MY GRANDCHILDREN A LOT. THE PARTS ARE STILL NOT AVAILABLE FOR THE FIX. CONTACTED DEALER, THEY FILED MY CASE WITH FORD, BUT STILL NO RESOLUTION. THIS IS NOT ACCEPTABLE.

ON APRIL 9, 2021 WE FOUND THE SEATBELT BUCKLE WOULD NOT LATCH ON THE REAR PASSENGER SIDE. I NOTIFIED THE FORD DEALERSHIP ON MONDAY, APRIL 12, THE SERVICE REPRESENTATIVE SCHEDULED ME TO BRING THE EDGE IN ON APRIL 22. ON FURTHER INSPECTION I FOUND THE SEATBELT BUCKLE TO BE BROKEN. I CALLED THE DEALERSHIP THE NEXT DAY AND WAS TOLD TO BRING IT IN AND LEAVE IT TO BE SERVICED. THE SERVICE TECHNICIAN INSPECTED THE SEATBELT BUCKLE AND FOUND IT INOPERABLE DUE TO THE INNER GUTS OF THE BUCKLE BEING BROKEN. A REPLACEMENT PART HAS BEEN ORDERED BY THE DEALERSHIP. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND THIS OCCURRED WITH NORMAL OPERATING CONDITIONS. THE EDGE HAS APPROXIMATELY 56,000 MILES.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GROOVE FORD LOCATED AT 10039 E. ARAPAHOE RD, CENTENNIAL, CO 80112, (720)815-9607, PHIL LONG FORD OF DENVER, LLC LOCATED AT 7887 W TUFTS AVE, DENVER, CO 80123 (844)250-4168, O'MEARA FORD LOCATED AT 400 W. 104TH AVE, NORTHGLENN, CO 80234, (303)254-5000, BARBEE'S FREEWAY FORD, INC. LOCATED AT 4471 E. EVANS AVE, DENVER, CO 80222, (303)584-6600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE IN MOTION ON CITY STREET BRAKE FLUID WARNING SYSTEM WENT OFF. PULLED OVER AND FOUND OUT BRAKE FLUID RESERVOIR WAS COMPLETELY DRY. TOOK IT TO HERITAGE FORD IN CORYDON, IN AS THERE IS A RECALL FOR THIS FROM SEPT. 2020 BUT NO PARTS AVAILABLE. THEY HAVE SAID 3 DAYS TO REPAIR ONLY ONE BRAKE LINE AND WE HAVE TO PAY OUT OF POCKET, NO RENTAL CAR. WE CALLED FORD CORPORATE OFFICE AND ARE ADVISED OF THE SAME.

DRIVING DOWN THE HIGHWAY I PRESSED DOWN ON THE BRAKE THE CAR WAS NOT STOPPING WHILE THE BRAKE PEDDLE WENT STRAIGHT TO THE FLOOR.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD LLC (9801 PULASKI HWY, MIDDLE RIVER, MD 21220) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE WHERE THE BRAKES FAILED TO OPERATE AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT ROUGHLY 77,500 MILES OUR ENGINE STARTING MISFIRING BOTH WHILE STATIONARY AND IN MOTION. THE CHECK ENGINE LIGHT CAME ON. WE PULLED CODE P0305, INDICATING CYLINDER #2 MISFIRE. WE REPLACED THE COILS AND SPARK PLUGS AND THE ENGINE CONTINUED TO MISFIRE. WE THEN BEGAN HEARING FLUID MOVING BEHIND OUR DASH BOARD AND NOTICED THAT THE COOLANT TANK WAS LOW BUT NO VISIBLE COOLANT LEAK WAS FOUND. WE TOOK THE CAR TO A LOCAL FORD DEALER'S SERVICE CENTER (WOODHOUSE FORD - OMAHA, NE) FOR INSPECTION AND DIAGNOSIS. THEY CONFIRMED THAT ENGINE COOLANT WAS LEAKING INTO CYLINDER #2, CAUSING THE MISFIRE. IT WAS ALSO LEAKING INTO THE HEATING ELEMENT, CAUSING A PUTRID SMELL IN THE CAB OF THE VEHICLE AND THE RUSHING FLUID SOUND BEHIND THE DASHBOARD. THEY CONFIRMED THIS IS RELATED TO FORD TSB 19-2346. FORD STATED THAT THE REPAIR REQUIRES A $6300 REPLACEMENT ENGINE AND THEY ARE NOT LIABLE FOR THE DAMAGE TO THE ENGINE AS A RESULT OF THEIR DEFECT. PER THE TSB, THIS ENGINE DEFECT MAY RESULT IN ENGINE FIRES BUT FORTUNATELY IT DID NOT GET TO THIS POINT FOR US.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MARCOTTE FORD SALES INC (1025 MAIN ST, HOLYOKE, MA 01040; (800) 842-0699) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE LIGHT ON MY 2017 EDGE CAME ON WHEN I STARTED IT. THE CAR WAS SHAKING AND RUNNING ROUGH. TOOK IT TO DEALER WHO SAID WHEN THEY TRIED TO REPLACE THE SPARK PLUGS, THEY BROKE ON OFF. THEY THEN DISCOVERED THE BLOCK CRACKED AND COOLANT GOT INTO THE CYLINDERS. THE ONLY FIX ACTION IS TO REPLACE THE ENGINE. THIS IS A COMMON PROBLEM THAT FORD NEEDS TO ACKNOWLEDGE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD ROLL WHILE THE GEAR SHIFTER WAS ENGAGED IN PARK. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THE VEHICLE IN NEUTRAL WHILE THE GEAR SHIFTER WAS IN PARK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARUSO FORD LINCOLN (3500 CHERRY AVE, LONG BEACH, CA 90807) WHERE IT WAS DIAGNOSED WITH THE GEAR UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED SHE WAS UNABLE TO START-UP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED LATER THAT DAY SHE STARTED THE VEHICLE USING THE SPARE KEY. THE CONTACT STATED THAT WHITE SMOKE EXITED THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE HEAD GASKET ALLOWED COOLANT TO LEAK INTO CYLINDER NUMBER 2. VIC BAILEY FORD (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302, (864) 585-3600) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

AROUND 70,000 MILES MY CHECK ENGINE LIGHT CAME ON. MY CAR HAS ALSO BEEN SHAKING UPON ACCELERATION, WHICH HAS BEEN UP TO THIS POINT, UNABLE TO BE DIAGNOSED. I TOOK MY CAR INTO A FORD DEALERSHIP, AND THEY SAID THAT COOLANT WAS LEAKING INTO CYLINDER 4, AND THAT THE WHOLE ENGINE WILL NEED TO BE REPLACED. THEY ALSO SAID THIS IS A KNOWN ISSUE WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BARBER FORD LOCATED AT 640 E 8TH ST, HOLLAND, MI 49423 WAS NOTIFIED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FREDERICK MOTOR COMPANY - PRE-OWNED (1415 W PATRICK ST, FREDERICK, MD 21702, (301) 663-6111) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR ENGINE IDLES ROUGH AND WHITE SMOKE COMES OUT OF EXHAUST. THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING 20 MILES PER HOUR ON MY TOWN ROAD AND I TOOK IT TO THE MECHANIC HE SAID THE COOLANT IS LEAKING INTO CYLINDER HEAD NUMBER 2. WE HAD TO FILL THE COOLANT RESERVOIR BECAUSE IT WAS VERY LOW.

MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $8,500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.

ON MY 2017 FORD EDGE THE EPB MOTOR AND ABS MODULE WENT OUT AT 62,000 MILES RESULTING IN BRAKES DRAGGING AND VERY DIFFICULT TO RELEASE THE PARKING BRAKE WITH THE DANGER OF LOCKING UP WHILE DRIVING. ALSO THE ENGINE IS A 4 CYLINDER 2 LITER ECOBOOST AND HAS BEEN LEAKING COOLANT INTO CYLINDER NUMBER 2 CAUSING COOLANT LEVEL TO DROP AND THE ENGINE MISFIRING EVENTUALLY LEADING TO A ENGINE WARNING LIGHT. FORD HAS ISSUED A SERVICE BULLETIN TO LOOK OUT FOR THESE PROBLEMS. THE ONLY REMEDY IS ENGINE REPLACEMENT AT A COST OF AT LEAST $8,000.00. FORD HAS BEEN AWARE OF THESE PROBLEMS FOR QUITE A LONG TIME BUT HAS NOT ISSUED A RECALL AND WILL NOT HELP WITH THE COST OF REPAIR. I BELIEVE MY ENGINE HAD THIS PROBLEM BEFORE THE POWERTRAIN WARRANTY EXPIRED AT 60,000 MILES. I AM NOT A MECHANIC AND DID NOT NOTICE THE PROBLEM UNTIL MY CHECK ENGINE LIGHT CAME ON AT APPROX. 61,500 MILES. I THINK FORD SHOULD BEAR THE RESPONSIBILITY OF ENGINE REPLACEMENT AS THE ENGINE HAS FAILED BEFORE 62,000 MILES. A CAR ENGINE SHOULD LAST MUCH LONGER. AFTER DOING RESEARCH I HAVE SEEN COMPLAINTS OF DOZENS OF SIMILAR CASES OF THE ECOBOOST ENGINES HAVING THE SAME PROBLEM AND BELEIVE IT HAS A DESIGN FLAW.

CHECK ENGINE LIGHT CAME IN. TOOK CAR FOR REPAIR WAS TOLD IT WAS THE SPARK PLUGS. WEEK LATER CHECK ENGINE CAME BACK IN. WAS TOLD IT WAS MISFIRE CODES THEN CLEARED. WEEK LATER (3RDWEEK IN ROW) HEARD SWOOSHING SOUND LIKE LIQUID RUNNING TOWARDS THE FRONT OF CAR WHERE THE HEAT VENTS LOCATED AND CHECK ENGINE BACK ON WITH CAR GAS MILEAGE DECREASING FROM 147 MILES TO 25 MILES DURING A 5 MIN RIDE TO DEALERSHIP. TOLD LOW COOLANT AND COOLANT LEAKING INTO ENGINE THUS DESTROYING ENGINE. ENTIRE ENGINE NEEDS TO BE REPLACED. CAR HAS 42000 MILES ON IT.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALPHORN FORD LINCOLN (N2985 18TH AVE, MONROE, WI 53566) AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKES FELT SPONGEY WHILE DEPRESSED. VIN TOOL CONFIRMS THE APPROXIMATE FAILURE MILEAGE WAS 36,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING HE HEARD A LOUD KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE CAUSING THE ENGINE TO MISFIRE. THE VEHICLE WAS NEXT TAKEN TO TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) WHERE THE MECHANIC INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. ADDITIONALLY, THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

CHECK ENGINE LIGHT, AND COOLANT KEEPS GOING LOW, CYLINDER 1 MISFIRE, COOLING GETTING INTO THE CYLINDER

TL* THE CONTACT OWNS A 2017 FORD EDGE. THAT CONTACT STATED THAT PULLING INTO A PARKING LOT SPACE TO PARK, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING AS THE VEHICLE SHOT FORWARD CAUSING THE CONTACT TO CRASH INTO THE VEHICLE IN FRONT. THE CONTACT TRIED TO DEPRESS THE BRAKE PEDAL AS THE ACCELERATOR PEDAL FAILED TO RELEASE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A 2ND VEHICLE AS THE VEHICLE ACCELERATED FORWARD ACROSS THE STREET INTO A TREE WHERE IT CAME TO A COMPLETE STOP. NO AIR BAGS DEPLOYED. THE FIRST INDIVIDUAL IN THE VEHICLE SUSTAINED INJURIES TO THE PELVIC BONE (FRACTURE). THE CONTACT SUSTAINED MINOR INJURIES CONCUSSION. A POLICE REPORT WAS FILED. THE OTHER INDIVIDUAL WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE BODY SHOP WHERE AT THIS TIME WAS AWAITING ESTIMATES FOR DAMAGES BY INSURANCE COMPANY. NO DEALER OR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT*JB

I WENT TO PUSH MY BRAKES AT A STOP SIGN AND I FELT THE BREAK GO ALL THE WAY TO THE FLOOR AND HEARD A POP NOISE AND FELT THE PRESSURE UNDERNEATH THE BRAKE PEDAL I HAD TO COAST TO THE SIDE ALMOST GOT IN AN ACCIDENT. I LOOKED AT THE RIGHT SIDE BRAKE LINE AND IT APPARENTLY HAD BURST BRAKE FLUID WAS LEAKING I HAD TO GET MY CAR TOWED TO THE FORD DEALERSHIP

THE PASSENGER SEAT IS LOSE AND MAKES RATTLING NOISES

CHECK ENGINE LIGHT CAME ON. TOOK CAR TO DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO #2 CYLINDER -- 88,000 MILES ON THE CAR AND IT REQUIRES A TOTAL ENGINE REPLACEMENT. DEALERSHIP ESTIMATE OF $9,000 TO FIX.

DIAGNOSTIC DONE BY FORD IDENTIFIED THAT CYLINDERS 1 AND 3 MISFIRE. THE ENGINE ASSEMBLY HAS AN INTERNAL COOLANT LEAK AT CYLINDERS 1 AND 3. THERE IS COOLANT INTRUSION AT CYLINDERS 1 AND 3. A CLASS ACTION LAWSUIT HAS BEEN FILED AGAINST FORD REGARDING THIS ECOBOOST ENGINE. MY CAR STALLS AND CANNOT EXCEED 60 MPH. THE RESOLUTION IS THE REPLACEMENT OF THE LONG BLOCK. FORD HASN'T ISSUED A RECALL FOR THE 2.0 L ENGINE BUT HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS.

THE BACK UP CAMERA DOES NOT OPERATE WHEN THE WEATHER IS VERY COLD AND THE CAR HAS NOT WARMED UP. THE CAMERA DOES NOT COME ON AT ALL WHEN BACKING UP. I TOOK CAR TO THE DEALERSHIP AND SHOWED THEM PHOTOS FROM THE LAST 2 OCCURRENCES, SO DEALER KEPT THE CAR OVERNIGHT BUT CLAIMED THAT THEY WERE UNABLE TO REPRODUCE THE PROBLEM AND THAT NO DIAGNOSTIC CODES WERE SEEN. I HAVE PHOTOS TO PROVE THAT THE CAMERA IS MALFUNCTIONING, BUT YET THEY REFUSE TO REPLACE SINCE THEY CLAIM FORD WILL NOT ALLOW THEM. IF THE BACKUP CAMERA IS A SAFETY FEATURE, THEN WHY AREN'T THEY CORRECTING THE PROBLEM? IT FAILED AGAIN THE FOLLOWING MORNING AFTER I HAD IT AT THE DEALER.

FRONT BRAKE LINES DAMAGE AND NOW THE BACK BRAKE LINES DAMAGE THE SAME WAY FRONT WAS.NO NO INDICATOR THAT' THIS HAPPENS, THE BREAKS JUST GO TO THE FLOOR, HUGE SAFETY ISSUES.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THIS CAUSED WATER TO LEAK INTO THE CYLINDER HEAD CAUSING A MISFIRE AND CHECK ENGINE LIGHT THE VEHICLE WAS NOT REPAIRED. WHEN DEALER DIAGNOSIS THIS PROBLEM BY CHANGING THE SPARK PLUG AND COIL PACK ON THE #2 OR #3 CYLINDER WOULD HELP RESOLVE THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.*DT*JB

THERE IS A RECALL ON THIS VEHICLE. THE NOTICE TO GO TO A DEALER FOR CORRECTION HAS BEEN HELD UP BECAUSE OF PARTS AVAILABILITY. BUT EVERYTHING SUPPOSEDLY WAS TO BE READY BY THE LAST QUARTER OF 2020. THE LAST QUARTER OF 2020 ENDED 35 DAYS AGO. STILL HAVEN'T GOTTEN A NOTICE AS TO WHEN THE CAR CAN BE BROUGHT IN.

COOLANT LEAKING INTO #1 CYLINDER CAUSING ROUGH IDLE AT START-UP AND MISFIRE DTC. TSB ISSUED BY MANUFACTURER TO REPLACE LONG BLOCK, BUT NO RECALL OR COMPENSATION FOR REPAIR.

VEHICLE WAS TAKEN IN FOR A CHECK ENGINE LIGHT ON 3/11/2019 IN WAS IN A TSP STATUS WITH FORD THAT TURNED INTO A RECALL. THE RECALL HAS NOT BEEN SUCCESSFULLY REPAIRED TO THIS DATE AND HAS BEEN INTO THE SERVICE CENTER 10 TIMES. IT IS CURRENTLY THERE AGAIN. FORD HAS MADE ALL OF THE REPAIRS UNDER WARRANTY. HOWEVER, A DANGEROUS ISSUE PERSISTS WITH THE ENGINE. THE VEHICLE CANNOT BE DRIVEN AND FORDS MASTER MECHANICS HAVE NOT SOLVED THE ISSUES. THE VEHICLE CANNOT BE DRIVEN BECAUSE IT PRESENTS A VERY CLEAR HAZARD FOR THE OCCUPANTS AS WELL AS THE PUBLIC. THE ENGINE LOOSES COOLANT RAPIDLY WITH FORD NOT BEING ABLE TO DETERMINE WHEN THE COOLANT GOES. THE ENGINE SEIZES AND CAUSES YOU TO HAVE TO IMMEDIATELY STOP.

I RECEIVED A CHECK ENGINE LIGHT AT APPROXIMATELY 83,300 MILES WHILE DRIVING AT APPROXIMATELY 30MPH FOR HALF A MILE. DIAGNOSTIC TROUBLE CODE P0303 WAS SHOWN AND COOLANT WAS OBSERVED IN THE CYLINDER BY THE AUTO REPAIR SHOP. NEW ENGINE RECOMMENDED BY REPAIR SHOP REFERRING TO TSB 19-2346.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN HE STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLEX PLATE NEEDED TO BE REPLACED. THE CONTACT CALLED FREMONT FORD, INC. (7148 W 48TH ST, FREMONT, MI 49412, (231) 924-3200) WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,500.

MY VEHICLE HAS A CRACKED FLYWHEEL WHICH IS UNDER RECALL ON MOST 2017 EDGE VEHICLES. HOWEVER MY VIN IS NOT INCLUDED IN THAT RECALL SO I AM NOW PAYING OUT OF POCKET FOR IT TO BE FIXED.

FRST NOTICED IN NOVEMBER THE CAR WOULD NOT GENERATE HEAT WHILE AT IDLE. THIS PREVENTED DEFROSTING OF WINDSHIELD. NOTICED HEAT WOULD RETURN AT HIGHER REVS, BUT THIS ALSO DECREASED. NOTICED FLUID LEVEL WAS LOW ADDED ANTIFREEZE AND HEAT RETURNED SOMEWHAT BUT NOT AT IDLE. CAR HAS 36,200 MILES, JUST OFF WARRANTY. THIS IS AN OBVIOUS SAFETY HAZARD SINCE DRIVINGIN WINTER REQUIRES A FUNCTIONING DEFROSTER. LOCAL MECHANIC NOTED THAT CHECK ENGINE LIGHT FOR MISFIRE OF CYLINDER #1 INDICATED A HEAD GASKET LEAK WHICH WAS WHERE MY COOLANT WAS DISAPPEARING. THERE ARE NO SIGNS OF OUTWARD LEAKS, OR A ODER OF COOLANT IN THE CABIN FROM THE HEAT CORE. IT IS NOW JANUARY, AND I CANNOT DRIVE THE CAR DUE TO LACK OF HEAT AND RISK OF DAMAGE TO THE ENGINE. EMAILED MY DEALER, BUT AS OF YET NO RESPONSE.

THE RECALL ON MY VEHICLE (DESCRIBED) IS FOR THE POSSIBILITY OF A HYDRAULIC BRAKE LINE TO RUPTURE, I HAVE BEEN WAITING FOR MONTHS AND THE PARTS I AM TOLD ARE NOT AVAILABLE?? SHOULD I JUST PARK THE CAR FOR MONTHS WAITING? OR CAN SOMETHING BE DONE TO WAKE FORD MOTOR COMPANY UP? I ALREADY HAD MY BRAKE LINE FAIL AND I HAD TO PAY FOR THE REPAIR, THIS IS INSANE

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AND PRESSING THE BRAKE PEDAL, THE BRAKING SYSTEM WOULD NOT IMMEDIATELY ACTIVATE TO SLOW OR STOP THE VEHICLE. THE DRIVER HAD TO PRESS THE BRAKE PEDAL SEVERAL TIMES TO ACTIVATE THE BRAKING SYSTEM. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 38,000.

CAR ENGINE LIGHT TURNED ON WITH ONLY 48K MILES AND FORD STATED MY CAR NEEDS A NEW ENGINE DUE TO BEING IMPROPERLY MADE AND COOLANT LEAKING INTO ENGINE.

CAR HAS 69,000 MILES. CHECK ENGINE LIGHT HAS COME ON. WAS TOLD A NEW ENGINE IS NEEDED BECAUSE COOLANT IS LEAKING INTO THE CYLINDERS. THOUSANDS OF THE SAME COMPLAINT AND NOW WE ARE TOLD WE NEED A NEW ENGINE ON A CAR THAT IS BARELY THREE YEARS OLD AND OF COURSE OUT OF WARRANTY. WHY HAS NOT ONE THING BEEN DONE TO RESOLVE THIS WITH FORD. HAD WE KNOWN WE WERE BUYING A LEMON WE WOULD HAVE NEVER PURCHASED THIS VECHICLE. FORD KNOWS THIS IS A PROBLEM AND THEY HAVE DONE NOTHING TO RECTIFY THE DEFECT IN THE PRODUCT THEY PUT OUT ON THE MARKET. WE HAVE NO RECOURSE HERE AND WHAT FORD HAS DONE BORDERS ON ILLEGAL TO HAVE A KNOWN PROBEM WITH NO RECOURSE FOR THE CONSUMERS.

ON 12/12/2020 I WAS DRIVING APPROX. 25 MPH WHEN MY LOW BRAKE FLUID WARNING LIGHT CAME ON. I IMMEDIATELY BRAKED TO GET OFF THE MAIN ROAD. MY CAR DID NOT SLOW DOWN ENOUGH AS I WAS PULLING INTO A PARKING LOT. I HIT A CURB, POPPED MY FRONT TIRE AND MY CAR FINALLY STOPPED. UPON INSPECTION BY AAA, IT WAS DISCOVERED THAT MY FRONT PASSENGER SIDE BRAKE LINE WAS LEAKING. CAR WAS TOWED HOME. ON MONDAY 12/14/2020, I SPOKE WITH FORD WHO TOWED MY 2017 FORD EDGE TO THE DEALERSHIP. THERE ARE NO PARTS AVAILABLE AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. THE LETTER I RECEIVED IN SEPT. 2020 STATED THAT THERE IS A RECALL FOR THIS ISSUE AND TO CONTINUE DRIVING THE CAR. FORD WOULD CONTACT ME WHEN THE PART CAME IN - APPROX. Q1 2021. AT THIS POINT, I'M WITHOUT A CAR AND COULD HAVE INJURED MYSELF, SISTER AND 3 KIDS BECAUSE AN ISSUE FORD IS AWARE OF AND HAS NO ESTIMATED DATE TO FIX.

I WAS RUNNING ERRANDS DRIVING AROUND TOWN ONE DAY WHEN I NOTICED MY AUTO ENGINE START/STOP FEATURE IN MY 2017 FORD EDGE STOPPED WORKING. I TOOK MY CAR TO THE DEALERSHIP & THEY SAID IT WAS A MISFIRE IN THE ENGINE. A WEEK LATER, A YELLOW LIGHT WITH THE PICTURE OF AN ENGINE APPEARS ON MY DASH. I TOOK MY CAR FOR A DIAGNOSTIC. IT CAME BACK WITH THE CODE P0304. I TAKE MY CAR TO FORD AND THEY SUGGEST REPLACING THE LONG BLOCK. THEY QUOTE ME $6,800. I NOTICED THAT MY HEAT IN MY CAR STOPPED WORKING ON THE WAY HOME. I CHECK THE COOLANT LEVEL AND IT WAS REALLY LOW. I PUT COOLANT IN MY RESERVOIR AND IT WORKS AGAIN. BUT, I HAVE TO KEEP FILLING THE RESERVOIR WITH COOLANT EVERY OTHER DAY, WHICH GETS EXPENSIVE. I TELL THE SERVICE GUYS, AND THEY TELL ME THAT THE COOLANT IS LEAKING INTO MY ENGINE DUE TO A MANUFACTURER DEFECT, WHICH CAUSES THE HEATING TO STOP WORKING, AND LOW COOLANT LEVELS. I CONTACT FORD MOTORS COMPANY, AND THEY TELL ME MY CAR IS OUT OF WARRANTY. I PURCHASED MY CAR USED ON FEBRUARY 27,2020. IT HAD 57 THOUSAND MILES ON IT THE DAY OF PURCHASE. THE WARRANTY WAS UP AT 60 THOUSAND MILES. NOT FAIR TO ME AT ALL AS I WAS TOLD I HAD A WARRANTY FROM THE MILEAGE I GOT THE CAR AT AND 60 THOUSAND MILES BEYOND. THEY SAID IT WAS NOTHING THEY CAN DO AND ALSO BECAUSE I DID NOT LEAVE MY CAR AT THE FORD DEALERSHIP THEY WOULD NOT WORK ON MY CASE. MY CASE MANAGER FROM FORD MOTORS NEVER EVER CONTACTED ME PRIOR TO CLOSING MY CASE ONCE SHE DISCOVERED I NEVER LEFT MY CAR AT FORD. I TRIED REACHING OUT TO HER SEVERAL TIMES IN ATTEMPTS OF GETTING MY CAR TO FORD AND SEEING WHERE WE CAN GO FROM THERE, AND SHE NEVER ANSWERED OR RETURNED ANY OF MY CALLS OR EMAILS. FORD NEEDS TO BE HELD ACCOUNTABLE AND ISSUE A RECALL AS THEY WERE MADE AWARE OF THE EXPENSIVE ISSUE BY MANY OTHER CUSTOMERS FROM REVIEWS AND FORUMS I HAVE READ ONLINE AND HEARD FROM OTHER EDGE OWNERS.

I PURCHASED THE VEHICLE IN MAY 2019 WITH 43K MILES, STILL UNDER POWERTRAIN WARRANTY. IN NOVEMBER 2020 I NOTICED THE VEHICLE MISFIRING DURING STARTUP AND THE CHECK ENGINE LIGHT CAME ON. AFTER HAVING MY MECHANIC DIAGNOSIS, IT IS THE ISSUE OF COOLANT LEAKING INTO CYLINDER #4 AND THE ENGINE NEEDS REPLACED. IT NOW HAS 70K MILES SO IT IS OUT OF POWER TRAIN WARRANTY. THIS IS A WELL DOCUMENDED ISSUE AS REPORTED BY FORD INNITIALLY IN THEIR TSB 19-2172. THIS IS A DESIGN FLAW THAT CAUSES SIGNIFICANT DAMAGE AND SHOULD BE RECALL UNDER EVERY REASONABLE CIRCUMSTANCE.

THE LOW BEAM HEADLIGHTS ARE VERY DIM, AND WHEN IT'S RAINING AT NIGHT, IT IS ALMOST TOO DIM TO DRIVE SAFELY. THE HIGH BEAMS WORK FINE, BUT THE LOW BEAMS ARE TOO DIM TO BE EFFECTIVE.

HAPPENS EVERY TIME I BRAKE. HITTING THE BRAKE TO STOP ENGINE SHAKES VIOLENTLY AS I COME TO A STOP. IN ADDITION TO VIOLENT ENGINE SHAKING THE CAR IS THRUSTING FORWARD. I HAVE TO PUT MY FOOT HARDER ON THE BRAKE NOT TO HIT THE VEHICLE IN FRONT OF ME. I WILL HAVE TO THROW IT IN NEUTRAL TO STOP THE SHAKING. IN NEUTRAL THE ENGINE REVS. WHEN TRAFFIC BEGINS TO MOVE I HAVE TO PUT IT BACK IN DRIVE AND HIT THE GAS BUT THEN IT LAGS SEVERELY. IT WON'T GO ANYWHERE FOR MULTIPLE SECONDS BEFORE IT FINALLY TAKES OFF. THAT LITERALLY HAPPENS EVERYTIME I STOP AND GO. IF YOU ARE IN PARK AND HAVE YOUR FOOT ON THE BRAKE TOO LONG BEFORE PUTTING IN A GEAR IT STALLS OUT. I HAVE TAKEN IT TO THE FORD DEALERSHIP AND OPENED A CASE WITH FORD CORPORATION WHO BOTH DEEMED THE VEHICLE UNSAFE, BUT NEITHER WANT TO TAKE CARE OF THE ISSUE. THIS ISSUE HAS BEEN GOING ON FOR MONTHS. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND FORD HAS DENIED TO ASSIST WITH GETTING IT FIXED TWICE. THERE ARE SO MANY UNSAFE 2017 FORD EDGE TRANSMISSIONS. I WISH THEY WOULD HAVE TO PAY FOR THIS. IT'S VERY SCARY TO DRIVE. MY DOCUMENTS ARE IN THE FORD COMPUTER SYSTEM. THEY SAY THE WHOLE TRANSMISSION LOCKS UP AND RHE WHOLE TRANSMISSION NEEDS REPLACED. I'VE ALMOST BEEN HIT SO MANY TIMES PULLING OUT BECAUSE THE CAR DOESN'T GO.

IN APRIL 2020, THE PASSENGER FRONT BRAKE LINE BURST AS I WAS DRIVING DOWN A HILL IN MY NEIGHBORHOOD. THE LOW BRAKE FLUID LIGHT CAME ON AS I PRESSED THE BRAKE PEDAL WHICH WENT ALL THE WAY TO THE FLOOR. FORTUNATELY, I WAS NOT GOING FAST AND NO CARS WERE COMING SO I WAS ABLE TO SLOW THE VEHICLE BY TURNING RIGHT AND GOING UP ANOTHER SMALL HILL. WE REPLACED THAT LINE OURSELVES. IN AUGUST 2020, THE DRIVER FRONT BRAKE LINE BURST IN A PARKING LOT AS I WAS SLOWING DOWN TO PARK. I WAS ABLE TO COAST TO A STOP. FORD HAD JUST ISSUED A NOTICE OF RECALL FOR THE FRONT BRAKE LINES SO I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP IN SHAWNEE, KS. THEY REPLACED THE LINE WITH A TEMPORARY BRAKE LONE AS THEY DID NOT HAVE THE RECALL PART IN. IN OCTOBER 2020, THE REAR PASSENGER BRAKE LINE FAILED. THE VEHICLE WAS PARKED. AS I PRESSED THE BRAKE PEDAL TO START THE CAR, THE PEDAL WENT ALL THE WAY TO THE FLOOR. I KNEW IMMEDIATELY THAT ONE OF THE BRAKE LINES HAD RUPTURED. I GOT OUT OF THE CAR AND SURE ENOUGH, I HAD BRAKE FLUID LEAKING FROM THE REAR PASSENGER BRAKE LINE. BECAUSE THE RECALL ONLY COVERED THE FRONT BRAKE LINES, WE REPLACED THE RUPTURED LINE AS WELL AS THE ONLY BRAKE LINE THAT HAD NOT RUPTURED. WE FIGURED IT WAS ONLY A MATTER OF TIME BEFORE THAT ONE BURST, TOO. I HAVE ATTACHED A PICTURE OF THE REAR BRAKE LINE THAT BURST IN OCTOBER. WE KEPT IT AS I PLAN TO TAKE IT WITH ME WHEN THE RECALL PARTS FINALLY COME IN AND DEMAND THEY CHANGE THE REAR BRAKE LINES AT NO COST AS WELL.

SPONTANEOUS CRACKS APPEARED IN THE MOVABLE AND FIXED PANES OF GLASS IN THE PANORAMA SUNROOF. NO ROCK OR GRAVEL IMPACT. THERE ARE NUMEROUS EXAMPLES OF THIS ISSUE DOCUMENTED IN PHOTOS ON THE INTERNET. THE CRACKS I HAVE OBSERVED LOOK IDENTICAL TO THOSE POSTED BY OTHER FORD EDGE OWNERS.

VEHICLE BEGAN TO IDLE ROUGHLY UPON COLD START, AFTER A FEW MINUTES IT WOULD IDLE NORMALLY. AFTER A FEW WEEKS THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER FOR DIAGNOSIS AND REPAIR. WAS TOLD THAT THE ENGINE NEEDED TO BE REPLACED. THEY SAID IT WILL TAKE SEVERAL WEEKS BEFORE THEY RECEIVE A NEW ENGINE. WE WERE NOT OFFERED A LOANER VEHICLE, WE HAD TO ASK FOR A LOANER VEHICLE. OUR VEHICLE HAS APPROXIMATELY 28,000 MILES. AFTER DOING SOME RESEARCH ONLINE, APPARENTLY THIS HAS BEEN A KNOWN PROBLEM WITH THIS MODEL VEHICLE. THE PROBLEM APPEARS TO BE A COOLANT LEAK INTO THE ENGINE CYLINDER. THERE ARE MANY COMPLAINTS FROM OWNERS OF THIS SAME PROBLEM. MOST PEOPLE HAVE BEEN MADE TO PAY THOUSANDS OF DOLLARS FOR THIS ENGINE REPLACEMENT. WE HAVE AN EXTENDED WARRANTY AND, SO FAR, HAVE NOT BEEN TOLD WE WILL BE FINANCIALLY RESPONSIBLE FOR OUR REPAIR. FORD HAS NOT RECOGNIZED THIS AS AN ISSUE THAT SHOULD BE CATEGORIZED AS A RECALL, THUS LEAVING PEOPLE WITH A LARGE REPAIR BILL. THE ENGINE DESIGN OBVIOUSLY HAVE A DEFECT THAT SHOULD NECESSITATE A FORMAL RECALL.

COOLANT LEAKAGE IN CYLINDER #2..WAS TOLD NEED NEW LONG BLOCK....NEW ENGINE...NOT COVERED UNDER EXTENDED WARRENTY DUE TO THE FACT FAILING PART IS NOT A LUBERCATED PART....ISN'T AN ENGINE LUBERCATED?

THE FLEX PLATE WAS A PROBLEM THAT THE FORD MOTOR COMPANY WAS AWARE OF DEFECTIVE WELDED STUDS FROM THE FACTORY. NOW I AM OUT OF POCKET FOR MORE THAN 5 THOUSAND DOLLARS FOR THEIR DEFECT.

TURNED VEHICLE ON FROM STATIONARY POSITION ,CHECK ENGINE LIGHT CAME ON, VEHICLE SPUTTERING TO STAY ON. DIAGNOSED WITH CYLINDER 1 MISFIRE AN UNDETERMINED AMOUNT OF TIMES. TOOK VEHICLE TO LOCAL DEALERSHIP. DEALERSHIP REPORTED THAT ANTI-FREEZE WAS LEAKING INTO THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. REPLACED ENGINE UNDER WARRANTY AT 75,000 MILES. PICKED UP VEHICLE FROM DEALERSHIP, WHILE DRIVING VEHICLE CUT OFF AT 60 MILES AN HOUR AND THEN TURNED BACK ON. VEHICLE BACK AT DEALER BY TOW TRUCK (11/3/2020).

THE ENGINE STARTS ROUGH BUT CLEARS AND THE VEHICLE USES SOME RADIATOR FLUID. WE TOOK IT TO HAVE IT CHECKED OUT AND THE DEALER TOLD US WE NEED A NEW ENGINE. FORD HAS A TECHNICAL SERVICE BULLETIN OUT FOR THIS ISSUE BUT BECAUSE WE ARE OVER ON THE MILEAGE THEY WILL NOT COVER ANYTHING. WE NOW HAVE A 3 YEAR OLD VEHICLE THAT IS BASICALLY WORTH NOTHING. I CALLED FORD MOTOR COMPANY AND THEY WILL NOT EVEN ADMIT THAT THEY HAVE A PROBLEM WITH THIS DEFECTIVE ENGINE. THE DEALER TOLD US THAT THE NEW MOTORS HAVE THE DEFECT CORRECTED. I FEEL FORD SHOULD STAND BEHIND A DEFECTIVE ENGINE BUT THEY WON'T UNTIL THE GOVERNMENT TELLS THEM TO.

I WAS TURNING LEFT FROM A STOP SIGN ACROSS TWO LANES OF ONCOMING TRAFFIC. WHEN I WAS CLEAR I PRESSED THE GAS AND THE VEHICLE BEGAN TO MOVE. PRIOR TO CLEARING THE TWO LANES OF ONCOMING TRAFFIC, THE VEHICLE STALLED AND WOULD NOT RESTART. THIS LEFT ME SITTING IN THE MIDDLE OF ONCOMING TRAFFIC AND UNABLE TO GET OUT OF THE WAY. I WAS NOT HIT THANKFULLY BUT THIS COULD BE A SERIOUS ISSUE IN ANOTHER SITUATION. THIS HAS HAPPENED MULTIPLE TIMES WITH THE CAR STALLING BUT THIS IS THE FIRST TIME WHERE THE SITUATION LEFT ME IN DANGER. THIS STALLING IS DUE TO A MISFIRING CYLINDER BECAUSE ENGINE COOLANT IS LEAKING INTO THE ENGINE. FORD HAS STATED THAT THE LONG BLOCK NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $9,000. AS THE PROBLEM OCCURRED RIGHT AFTER THE 60,000 MILE WARRANTY ENDED, THEY REFUSE TO BE HELD ACCOUNTABLE DESPITE THE ISSUE BEING A MANUFACTURING DEFECT. SOONER OR LATER SOMEONE WILL BE HURT OR POSSIBLY KILLED BECAUSE OF THIS ISSUE. IS IT GOING TO TAKE SOMEONE DYING TO GET A JUSTIFIABLE RECALL ISSUED FOR THIS PROBLEM?

DRIVE SHAFT VEHICLE PULL BACK ON ACCELERATION

WHILE DRIVING, CODE SAYS "HILL START ASSIST NOT AVAILABLE" AND SPUTTERING/POWER LOSS ON ROAD. TURNED CAR OFF AND STARTED AGAIN, BARELY MADE IT 1/2 MILE HOME. WAITED 2 DAYS BUT CODE SHOWED IMMEDIATELY WHEN STARTING CAR. ENGINE REVS AND SPUTTERS, BARELY ENOUGH POWER TO PULL OUT OF GARAGE. MANUAL TRANSMISSION SO I CANNOT TURN OFF HILL START ASSIST.

AFTER HAVING THE VEHICLE FOR JUST OVER A YEAR, WITH 61K MILES, MY CHECK ENGINE LIGHT CAME ON AND I AM BEING TOLD THAT I NEED A NEW ENGINE. I WAS TOLD THAT THE ENGINE COOLANT IS LEAKING INTO THE ENGINE AND THAT THE ONLY REMEDY IS TO REPLACE THE ENGINE. THIS IS NOT A WEAR AND TEAR ISSUE BUT AFTER SEARCHING ONLINE HAVE FOUND THAT IT IS A WIDE SPREAD ISSUE PEOPLE ARE HAVING WITH THIS MODEL. FORD HAS SAID THAT THERE IS NOTHING THEY CAN DO ABOUT IT UNTIL A RECALL IS ISSUED WITH MY VEHICLE BEING 1K MILES OUT OF WARRANTY. OTHERS HAVE STATED THAT FORD SERVICE HAS ADMITTED THEY HAVE HAD A LOT OF COMPLAINT AND REPAIRS FOR THE SAME ISSUE. I AM UNABLE TO PAY FOR A NEW ENGINE AND MY FAMILIES SAFETY IS AT RISK. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T69477_DS1054339

WHEN TURNING THE CAR ON, THE CHECK ENGINE LIGHT CAME ON. THE CAR IDLED ROUGH AND FAILED TO ACCELERATE PROPERLY. TOOK THE CAR TO A MECHANIC AND THE CODE WAS FOR A MISFIRE IN CYLINDER 2. MECHANIC CHANGED SPARK PLUGS AND CLEARED THE CODE. A COUPLE OF WEEKS LATER THE SAME THING OCCURRED. I TOOK THE CAR BACK TO THE MECHANIC AND WAS TOLD THE COOLANT WAS LEAKING INTO THE ENGINE AND THAT THE LONG BLOCK NEEDED TO BE REPLACED. THIS OCCURRED AT APPROXIMATELY 64,000 MILES. WITH THIS PROBLEM, THE VEHICLE IS UNSAFE TO DRIVE. THE ACCELERATION DOESN'T FEEL RIGHT AND THE CAR SHAKES. THIS PROBLEM IS CLEARLY A DEFECT IN THE DESIGN OF THE VEHICLE. FORD NEEDS TO LOOK AT THE SITUATION AND DO THE RIGHT THING. THE FORD EDGE IS NOT A SAFE VEHICLE WITH THIS PROBLEM AND IT IS CLEARLY A DEFECT IN DESIGN.

2017 FORD EDGE WITH THE 2.0L ENGINE FAILED AT 73,143 MILES DUE TO COOLANT IN THE CYLINDERS. ORIGINAL CODE WAS A P0301 FOR MISS IN CYLINDER NUMBER ONE. REPLACED PLUGS AND COILS WITH OE FROM DEALER AND PROBLEM PERSISTED. CHECK ENGINE LIGHT ON AND ENGINE VIBRATION OCCURRED WHILE RUNNING AT IDLE. THERE WAS NO SMOKE EVER FROM THE EXHAUST. TOOK THE VEHICLE TO THE FORD DEALER AND THEY NOTED LOW COOLANT EVEN THOUGH THERE WAS NEVER AN OVERHEAT ISSUE, CHECK ENGINE LIGHT OR CODE STORED. DEALER REFERENCED TSB 19-2346 AND SAID ENGINE WOULD HAVE TO BE REPLACED AND SINCE THERE WAS NO RECALL FORD WOULD ASSUME ZERO COST. STILL OWING MONEY ON THE CAR THERE WAS NO OTHER OPTION OTHER THAN REPLACE THE ENGINE AT A COST OF $7000. GIVEN WHAT APPEARS TO BE THE FREQUENCY OF THIS SPECIFIC FAILURE COUPLED WITH THE WIDE RANGE OF MILES WHEN IT OCCURS FORD SHOULD STEP UP AND AT LEAST PARTNER WITH OWNERS TO HELP WITH THE COST OF ENGINE REPLACEMENT. THIS ISSUE COULD CAUSE THE VEHICLE TO STALL WHICH COULD LEAD TO AN ACCIDENT OR FATALITY DEPENDING UPON WHEN THE ENGINE STALLED OR WENT INTO LIMP MODE.

ENGINE NEEDS REPLACED DUE TO LEAKING COOLANT. APPARENTLY THIS IS A KNOWN PROBLEM BY FORD. LOTS OF COMPLAINTS ONLINE AND SERVICE DEPARTMENT HAS A KNOW PROBLEM.

SUNROOF BROKEN UPON PURCHASE, BROKE ANOTHER IN TRANSPORT, BROKE ANOTHER PUTTING IN, FINALLY GOT AN UNBROKEN ONE, BY THEN IT WAS SUMMER AND KEPT IT CLOSED, WHEN I OPENED IT THE 4TH PANORAMIC SUNROOF WAS BROKE IN SAME PLACE. ROBERT'S IN PRYOR REFUSE TO FIX IT!

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A COOLANT FAILURE, CYLINDER NUMBER 2, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED ORLEANS FORD (1405 S MAIN ST, MEDINA, NY 14103, (585) 798-4316) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,000.

2017 FORD EDGE WITH 65,000 MILES. ENGINE LIGHT CAME ON FOR A DAY AND THEN WENT OFF FOR ABOUT A WEEK UNTIL IT APPEARED AGAIN. CAR STARTED ROUGH FOR ABOUT 2 DAYS( LIKE A COLD MORNING) AND THEN RAN FINE. BATTERY FAILED, DURING REPLACEMENT TURNED CAR ON TO MAKE SURE BATTERY WORKING FINE AND WHITE SMOKE POURED OUT OF EXHAUST PIPE .HAD CAR TOWED TO MY AUTO REPAIR SHOP. CYLINDER #2 FAILURE. COOLANT LEAKED INTO ENGINE. ENGINE HAS TO BE REPLACED. IT'S A 2L ENGINE. FORD HAS NO RECALL FOR THIS ISSUE BUT HAS HAD A MULTITUDE OF PROBLEMS WITH THIS. THE EDGE WAS MY FIRST FORD CAR, TERRIBLY DISAPPOINTING AND NOW I AM EXPECTED TO PAY OUT OF POCKET FOR THE NEW ENGINE WHICH WILL RUN ABOUT $8K-$9K. FORD NEEDS TO STEP UP SOON.

2017 EDGE CODES CAME ON FOR TORQUE CONVERTER NOT LOCKING UP TOOK IT TO THE DEALERSHIP ( GREEN FORD OF GAINESVILLE GA. ) WAS INFORMED THE TORQUE CONVERTER AND FRON PUMP WOULD NEED TO BE REPLACED. VEHICLE HAS 69,000 MILES ON IT THEY WOULD NOT HELP US WITH THE FACTORY. SAID IT WAS OUT OF WARRANTY. WE CALLED FORD DIRECTLY AND COULD NOT GET ANYONE TO HELP US. $3020.00 FOR REPAIRS, THEY WILL NOT HELP IN ANY WAY. THIS VEHICLE HAS ALREADY HAD TO HAVE THE ENGINE REPLACED WHILE UNDER WARRANTY. IT WILL BE THE LAST VEHICLE WE WILL EVER BUY FROM FORD. THIS IS A SAD WAY TO TREAT A LOYAL CUSTOMER ON A 3 YEAR OLD VEHICLE. IF YOU ARE OUT OF THE WARRANTY PERIOD YOU ARE OUT OF LUCK.

MY CHECK ENGINE LIGHT CAME ON SPENT 500 DOLLARS TO HAVE SPARK PLUGS AND IGNITION COIL REPLACED. THEN NOT EVEN 2 WEEKS LATER CHECK ENGINE IS ON AGAIN SAME ISSUE AGAIN. APPARENTLY BREAK FLUID IS LEAKING DUE TO A RECALL, BUT THERE IS NO FIX FOR THIS PROBLEM. AND I WANT MY MONEY BACK FOR WHAT WAS FIXED DUE TO IT BEING THERE PROBLEM.

DEFECTIVE ENGINE. THIS IS A COMMON PROBLEM. A TSB BULLETIN WAS ISSUED. COOLANT LEAKED INTO THE ENGINE. MY ENGINE NEEDS TO BE REPLACED.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE COIL PACK ON CYLINDER #2 WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SCHICKER FORD LOCATED AT 3300 S KINGSHIGHWAY BLVD, ST. LOUIS, MO 63139, WHO DIAGNOSED THAT THE ENGINE LONG BLOCK WAS DEFECTIVE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000.

MY VEHICLE IS A 2017 WITH 87,000 MILES. CHECK ENGINE LIGHT CAME ON, CYLINDER #2 MISFIRING, FORD SAID I AM EXPERIENCING A SIMILAR ISSUE THEY ARE HAVING WITH THESE MOTORS WHERE THERE ARE HAIRLINE CRACKS IN THE LONG BLOCK LEAKING COOLANT INTO THE COMBUSTION CHAMBER AND THAT I WILL NEED A NEW ENGINE. FORD IS SAYING IT IS ONLY A BULLETIN AND NOT A RECALL SO I AM HAVING TO PAY FOR A NEW MOTOR OUT OF POCKET FOR A DESIGN FLAW IN THE ENGINE. I AM A RECENT COLLEGE GRAD AND WAS NOT EXPECTING TO PAY $9,000 FOR A NEW MOTOR ON A RELATIVELY NEW VEHICLE ON TOP OF MY STUDENT DEBT. I EXPECTED A FEW MORE RELIABLE YEARS WITH THIS VEHICLE AND CANNOT RISK HAVING THE ENGINE GO OUT WHILE DRIVING SO I WILL HAVE TO TRY AND GET ANOTHER VEHICLE SINCE THEIR IS NO RECALL FOR THIS KNOWN ISSUE THAT THEY'VE REDESIGNED THE NEWER MOTORS TO ACCOUNT FOR THIS.

CEL CAME ON AT 62K MILES. CYLINDER 3 MIS-FIRE FAULT. LOCAL FORD SAID COOLANT IS LEAKING INTO CYLINDER. TOLD TODAY ENGINE HAS TO BE REPLACED

COOLANT HAS LEAKED INTO THE ENGINE AND DESTROYED IT. THE BRAKE FLUID IS COMPLETELY GONE FROM THE BRAKES. BOTH OF THESE HAVE CAUSED A SAFETY HAZARD THAT COULD HAVE CAUSED DEATH IN MULTIPLE PEOPL.

MY SUNROOF RANDOMLY CRACKED WHILE I WAS GOING DOWN THE HIGHWAY. NOTHING HIT IT SO I WAS CURIOUS IF THIS WAS A COMMON PROBLEM.. I LOOKED AROUND ONLINE AND FOUND THAT IT IS IN FACT A COMMON ISSUE WITH SOME PEOPLE'S SUNROOFS EVEN EXPLODING!!! I CALLED FORD AND WAS TOLD THE EXACT SAME THING THAT I FOUND EVERYONE ELSE SAYING ONLINE.. THAT FORD WON'T DO ANYTHING TO FIX THE PROBLEM AND THAT SOME PEOPLE HAVE HAD THIS ISSUE HAPPEN MORE THAN ONCE... I AM NOW TERRIFIED TO DRIVE MY NEW (TO ME) VEHICLE THAT I JUST BOUGHT 2 MONTHS AGO.. MY GLASS INSURANCE IS GIVING ME ISSUES COVERING THIS BECAUSE IT'S NOT A WINDSHIELD AND I DON'T HAVE $2200 LAYING AROUND TO FIX IT AT THE MOMENT.. HOW LONG UNTIL IT STARTS LEAKING AND CAUSING OTHER ISSUES..???

I WAS DRIVING IN A PARKING LOT AND WENT TO APPLY THE BRAKES. THERE WAS NO RESISTANCE, AND I HAD TO PUSH THE BRAKE PEDAL DOWN TO THE FLOOR TO GET ANY RESISTANCE, AND THE VEHICLE FINALLY SLOWED TO A STOP, TAKING MUCH LONGER THAN USUAL. MY TWO YOUNG CHILDREN AND WIFE WERE IN THE CAR WITH ME AS WELL. I GOT OUT OF THE VEHICLE, AND LOOKED UNDERNEATH, ONLY TO SEE BRAKE FLUID LEAKING OUT NEAR THE FRONT RIGHT TIRE. UPON GETTING BACK IN THE VEHICLE, I RECEIVED A WARNING THAT THE BRAKE FLUID LEVEL WAS LOW. THE VEHICLE HAS 43,000 MILES ON IT, AND WE HAD DRIVEN 20+ MILES EARLIER WITHOUT ISSUE. WE DID NOT RUN ANYTHING OVER OR HIT ANYTHING. THERE IS A CURRENT RECALL ON THIS VEHICLE REGARDING A BRAKE ISSUE, HOWEVER, ON TOWING TO THE DEALER, THEY TOLD ME THIS ISSUE IS NOT RELATED, YET I FEEL THAT IT IS, AND IS TOO COINCIDENTAL TO HAPPEN IN THE EXACT LOCATION OF THE RECALLED PART. THEY TRIED TO TELL ME THAT I MUST HAVE RUN SOMETHING OVER TO CAUSE THE RUPTURE/LEAK, BUT I KNOW THIS IS NOT THE CASE.

PURCHASED THIS VEHICLE USED ON JULY 20, 2020 WITH 46,054 MILES. ON AUGUST 3, 2020, CHECK ENGINE LIGHT ILLUMINATED, P0303 CYLINDER 3 MISFIRE DETECTED. HAD IGNITION COIL AND PLUG REPLACED ON AUGUST 6, 2020, MILEAGE OUT, 46,315. ON AUGUST 16, 2020 AT 46,530 MILES, SAME CODE CAME UP, DEALER PERFORMED A SOFTWARE UPDATE ON THE ECU ON AUGUST 20, 2020. ON SEPTEMBER 18, CHECK ENGINE LIGHT AGAIN, SAME P0303 CODE AT 46,900 MILES. DEALER NOW STATES THAT I NEED A WHOLE NEW ENGINE. THIS IS THE 2.0L ENGINE WHERE MANY PEOPLE ARE HAVING THE SAME ISSUE, COOLANT SEEPING INTO THE CYLINDER(S).

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE ENGINE REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER EPIC FORD (5200 EVERGREEN WAY, EVERETT, WA 98203, 425) 353-7171) TO NOTIFY THE DEALER OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

CHECK ENGINE LIGHT CAME ON AT 41200 MILES. COMPUTER SAYS P0303 MISFIRE. CAR IDLES IN PARK. DRIVES HARD. KNOWN PROBLEM WITH THE 2017 FORD EDGE APPARENTLY MANY COMPLAINTS ONLINE. LUCKILY MY CAR IS STILL UNDER WARRANTY, AND THEY'VE AGREED TO COVER THE FULL COST OF AN ENGINE REPLACEMENT. OTHERS NOT WO LUCKY. FORD KNOWS THIS IS AN ISSUE AND CHARGING 10 GRAND TO REPAIR WHEN ITS REALLY AT NO FAULT OF THE CONSUMERS OWN. IM SCARED TO EVEN GET MY CAR BACK IF THIS WILL HAPPEN AGAIN AND AGAIN AFTER MY WARRANTY IS UP. FORD REALLY SHOULD CORRECT THIS KNOW ISSUE ON ALL 2017 EDGES WHERE COOLANT IS LEAKING INTO THE PISTONS CAUSING MISFIRE BEFORE SOMEONE GETS HURT.

THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO OUR LOCAL FORD DEALERSHIP AND THEY INFORMED ME THAT THE SECOND CYLINDER IS MISFIRING DUE TO COOLANT LEAKING INTO THE CYLINDER. THEY HAVE TOLD ME THE ENGINE NEEDS TO BE REPLACED USING A NEW LONG BLOCK AT 103,002 MILES.

MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD SHUDDER WHILE SHIFTING GEARS, WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MCLARTY DANIEL FORD LINCOLN (2609 S WALTON BLVD, BENTONVILLE, AR 72712) WHERE HE WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND THAT THE ENGINE ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

THE CHECK ENGINE LIGHT CAME ON WHILE I WAS OUT OF TOWN. I TOOK IT TO THE CLOSET FORD. THEY LET ME KNOW THAT THE SECOND CYLINDER IS MISFIRING. THIS IS HAPPENING BECAUSE COOLANT HAS LEAKED INTO. THEY STATED THAT I NEED A NEW ENGINE AND REPLACE THE LONG BLOCK.

THERE IS COOLANT LEAKING INTO THE ENGINE ON A CONSISTENT BASIS. I HAVE TO REPLACE THE COOLANT DAILY, AND IF NOT, THE CAR OVERHEATS MAKING IT A HAZARD ON THE ROADS. FORD IS AWARE THAT THIS IS A MANUFACTURER'S ISSUE BUT REFUSE TO ACKNOWLEDGE THAT IT SHOULD BE A RECALL. HTTPS://NAM01.SAFELINKS.PROTECTION.OUTLOOK.COM/?URL=HTTPS%3A%2F%2FFORD.OEMDTC.COM%2F4476%2F2-0L-ECOBOOST-COOLANT-IN-CYLINDERS-WHITE-EXHAUST-SMOKE-AND-OR-ILLUMINATED-MIL-2015-2019-FORD-LINCOLN&DATA=01%7C01%7CMARKWATSON%40STANFORDHEALTHCARE.ORG%7C57D1A43CAB98470F14FB08D833D48862%7C9866B506DC9D48DDB7203A50DB77A1CC%7C0&SDATA=HSPXFQ0ILJXN0C%2FS4W2AY47KQWBSXW89XG2CUQ16KT0%3D&RESERVED=0

MY SERVICE ENGINE LIGHT CAME ON A FEW WEEKS AGO. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS COST ME APPROX $300. STILL SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. NOTICED COOLANT LEVEL WAS LOW WHICH WAS OUT OF THE NORM. I CHECKED OIL AND IT WAS A MILKLY COLOR WHICH MEANS COOLANT IS IN OIL. GOING TO TAKE TO A SHOP THIS WEEK TO DETERMINE ISSUE/ISSUES GOING ON. IT IS A 2017 FORD EDGE WITH ONLY 76,000 MILES.

I STARTED HAVING PROBLEM WITH MY CAR AROUND 60K MILES, AND THE SHOP INFORMED ME I NEEDED A NEW ENGINE. FORD HAS KNOW ABOUT THIS DEFECTED ENGINES AND DID NOT DO A RECALL AND STILL SOLD THESE CARS TO PEOPLE WITHOUT THE KNOWLEDGE OF A DEFECTED ENGINE. THEY ARE LETTING THE WARRANTY RUN OUT, AND THEN LEAVING THE COST TO THE CONSUMERS TO REPLACE. I WOULD HAVE NEVER BOUGHT MY SUV IF I WOULD HAVE KNOWN ABOUT A DEFECTED ENGINE

ENGINE LIGHT CAME ON. TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAD TO BE REPLACED. $9,300 QUOTE TO PUT A NEW ENGINE IN, AND VEHICLE IS OUT OF WARRANTY. THE SERVICE ADVISOR AT THE DEALERSHIP AND THE MECHANIC BOTH ADMITTED IT IS A KNOWN DEFECT AND SAID THERE IS A TSB BULLETIN ON THE ISSUE. COMPLETELY UNACCEPTABLE FAILURE OF THE FORD PRODUCT.

FULL ISSUE HISTORY DOCUMENT ATTACHED.

IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING, P0301-P0304, WAS A MAJOR ENGINE DEFECT. HE TOLD US THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF OF WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!

IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING WAS A MAJOR ENGINE PROBLEM.THE CODES WERE P0301-P0304, WHICH IS A DEFECT IN THE ENGINE WHICH WILL ALLOW COOLANT INTRUSION INTO THE CYLINDERS. HE TOLD US THAT THERE WAS TECHNICAL SERVICE BULLETIN, COPY INCLUDED WITH THIS LETTER, ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF THE WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!

NOTICED CRACK IN PANORAMIC SUNROOF WHEN PARKED IN HOME GARAGE; NO POINT OF IMPACT DETECTED

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AWAITING# (SERVICE BRAKES, HYDRAULIC) (MANUFACTURER CAMPAIGN NUMBER: 20S42) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF QUEENS LOCATED AT 139-48 QUEENS BLVD, QUEENS, NY 11435 AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND NO ESTIMATED TIME FOR PARTS AVAILABILITY WERE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WENT TO WASH MY 2017 FORD EDGE CAR TWO WEEKS AGO IN MY DRIVEWAY AND NOTICE THE PANORAMIC ROOF GLASS HAD WAVY CRACKS IN IT. NO CHIPS OR LEAKS JUST A WAVY CRACK THAT CAN BE FELT FROM THE EXTERIOR. RESERCHED THIS ISSUE AND FOUND IT TO BE COMMON IN EDGES FROM 2014 AND UP TO THE POINT THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD FOR NOT DOING ANYTHING THAT WAS DROPPED IN 2016. I DON'T KNOW IF IT'S A STRESS FRACTURE OR DUE TO THE HEAT. ETHIER WAY I AM CONCERNED THE GLASS IS GOING TO FAIL EVEN MORE. THERE ARE ACCOUNTS WHERE THESE ROOFS HAVE EXPLODED WHILE DRIVING ALSO.

ENGINE LIGHT CAME ON. CODE WAS P0302, INITIAL INPUT FROM FORD DEALER, CHANGE SPARK PLUGS, 98XXX MILES, PROBABLY DUE FOR A TUNE-UP. MAINTENANCE PERFORMED, CODE RESET. ENGINE LIGHT CAME BACK ON, AND ENGINE COOLANT OVERTEMPT INDICATION WHILE DRIVING INTO WORK, LOW ON ANTI-FREEZE, TAKEN TO DIFFERENT FORD DEALER THAT SAME AFTERNOON, BORESCOPE OF CYLINDER 2 INDICATES LEAKAGE OF ANTIFREEZE INTO THE CYLINDER TOLD THAT ENGINE LONGBLOCK WILL REQUIRE REPLACEMENT.

THIS ENGINE IS FAULTY. I PURCHASED IT AND THE CYLINDER CRACKED. THIS WAS DIAGNOSED BY THE FORD DEALER. THE ENGINE DROVE PERFECTLY FINE. THEN I BEGAN HAVING SOME HARD SHAKING AND JERKING. THE VEHICLE THEN OVERHEATED CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAS BEEN REPORTED ON OTHER SITES BY MULTIPLE FORD OWNERS.*DT CONSUMER ALSO HAD ISSUES WITH ENGINE WITH LOW COOLANT LEVEL AND WHITE EXHAUST SMOKE.*JB *TR

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER NUMBER 2 AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *LN *BF *AS*JB

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDGAARDEN SOUTHWEST SALES LOCATED AT 1608 12TH ST SW, AUSTIN, MN 55912, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING INTO THE ENGINE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE VEHICLE OWNER HOWEVER, THE MANUFACTURER DECLINED TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,900.

I BOUGHT MY 2017 FORD EDGE LESS THAN A YEAR AND HALF AGO AND THE FIRST YEAR WAS RUNNING FINE BUT THEN IT GAVE SOME BATTERY ISSUES FOR NO REASON THEN I HAD TO REPLACED IT. THAT WAS MY FIRST ISSUE WITH IT, A YEAR LATER IM DEALING WITH SOME OVERHEATING PROBLEMS WHICH I TOOK IT TO THE MECHANIC AND THE DIAGNOSIS WAS THERE IS COOLANT IN THE ENGINE WITH NO LEAKING OR WHATSOEVER, APPARENTLY THE COOLANT WAS EVAPORATING INTO THE ENGINE. NOW, FORD WONT DO ANYTHING BECAUSE IM PASSED 7K MILES FROM MY WARRANTY EXPIRATION. I HOPE I'LL GET SOME HELP BECAUSE I DONT EVEN HAVE 2 YEARS WITH THIS VEHICLE AND NOW IS ALL DAMAGE FOR NO REASON. TTHE OVERHEATING ISSUES STARTED A MONTH AGO SO I DIDNT WAIT LONG TO TAKE IT TO THE MECHANIC TO CHECK IT OUT. AT THIS POINT MY SUV STILL RUNS BUT I PREFER TO NOT DRIVE IT ANYMORE BECAUSE IT COULD CAUSE MORE DAMAGE TO IT, SO I DONT HAVE A CAR TO GET TO WORK. I'VE BEEN LOOKING FOR INFORMATION ABOUT WHAT TYPE OF ENGINE IS IT OR IF THIS HAS JUST HAPPENED TO ME AND I FOUND OUT THAT THERE IS A RECALLOF THIS MAKE AND MODEL. I REALLY HOPE I GET SOME HELP SINCE REPLACING THE WHOLE ENGINE IS VERY EXPENSIVE AND I CANT AFFORD IT. THEN AGAIN I PURCHASED THIS VEHICLE ON OCTOBER, 2018 AND LESS THAN 2 YEARS THE ENGINE IS DAMAGED COME ON PEOPLE HOW COULD IT BE POSSIBLE IF IS NOT A FABRIC DEFECT OR SOMETHING BECAUSE THERE IS STILL LOW MILLAGE IN MY SUV IS ONLY 67K AND I DONT DRIVE IT VERY FAR. BY THE WAY WHEN IT HAPPENED I WAS COMING BACK HOME FROM WORK SO YEAH IT WAS IN MOTION BUT IT OVER HEATED WHEN I WAS LESS THAN 3 MINUTES AWAY FROM HOME BUT I STOPPED ANYWAYS TO COOLED IT DOWN, ONCE I WAS HOME I PUT COOLANT AND THE NEXT DAY I TOOK IT TO THE MECHANIC.

2ND CYLINDER LEAKING COOLANT. ENGINE NEEDS TO BE REPLACED.

I WAS DRIVING GOING 35 MPH ACCELERATING TO 40 MPH AS I WAS ON THE INSIDE LANE OF THREE LANES ENTERING THE STATE HIGHWAY TO GO OVER THE BRIDGE WHEN MY INDICATOR LIGHT CAME ON SHOWING OVER HEATING AND I LOST POWER. I IMMEDIATELY HAD TO PULL OFF THE ROAD AND WAITED 1 1/2 HOURS FOR ENGINE TO COOL DOWN TO CHECK MY ENGINE. WHEN I CHECKED I HAD NO COOLANT IN MY RADIATOR . I SPOKE TO A FORD SERVICE EMPLOYEE AND THEY SAID GET IT TO THEM TO CHECK OUT. THEY INSPECTED AND TELL ME THERE IS A SERVICE BULLETIN 19-2346 STATING THE DEFECT. A KNOWN DEFECT CAUSING DANGEROUS SITUATIONS FOR UNAWARE CAR OWNERS. FORD HAS TOLD ME THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR KNOWN DEFECTIVE ISSUE AND WANT $ 7,000.00 TO REPLACE WHOLE ENGINE. CURRENTLY IT IS AT FORD BEING REPAIRED AT MY EXPENSE BUT HOPEFULLY OUR GOVERNMENT OFFICIALS OR A LAWYER CAN HELP REDEEM THIS SITUATION.

CHECK ENGINE LIGHT CAME ON. I TOOK TO FOX FORD DEALERSHIP WHERE I BOUGHT IT FOR SERVICING. DIAGNOSED: COOLANT LEAKING INTO CYLINDERS TECHNICAL SERVICE BULLETIN 19-2346 2.0L ECOBOOST ENGINE MUST BE REPLACED I HAVE OWNED THE VEHICLE FOR 11 MONTHS. FORD COMPANY NOT WILLING TO ASSIST - DENIED REQUEST I SENT PROOF THAT THE VEHICLE WAS MAINTAINED WELL FOR THE 11 MONTHS I HAVE OWNED IT.

CHECK ENGINE LIGHT CAME ON AT STARTUP, ENGINE ROUGH IDLE. TOOK TO NAZARETH FORD, NAZARETH, PA, CAR DIAGNOSED WITH COOLANT LEAK INTO CYLINDER, A COMMON ISSUE WITH THIS ENGINE AS DESCRIBED BY MECHANIC. ENGINE REPLACEMENT IS THE ONLY FIX. QUOTED BETWEEN $6,000 AND $7000 REPAIR. VEHICLE CURRENTLY AT SERVICE STATION AWAITING PARTS. CURRENT MILAGE: 61000+

HAVE OWNED THE CAR FOR 10 MONTHS. CAR HAS 64, 000 MILES. I BOUGHT IT WITH 52,500 MILES IN AUGUST 2019 FROM FOX FORD IN GRAND RAPIDS, MI. ENGINE LIGHT CAME ON TOOK TO MECHANIC MECHANIC DIAGNOSED AN ENGINE ISSUE WITH A TECHNICAL SERVICE BULLETIN (TSB) 19-2346: 2.0L ECOBOOST COOLANT IN CYLINDERS TOOK TO FORD DEALERSHIP .. SAME DIAGNOSIS AND SAID I NEED A NEW ENGINE. FOX FORD QUOTING ME 6000.00 MINIMUM FOR PARTS. POSSIBLY 8000.00 WITH LABOR.

ON 7/16/2020 MY 2017 FORD EDGE EXPERIENCED A LOSS OF BRAKES WHILE DRIVING. THE VEHICLE WAS WAS APPROACHING A BUSY INTERSECTION WHEN THE FAILURE OCCURRED. THE BRAKE PEDAL WENT TO THE FLOOR AND THE EMERGENCY BRAKE HAD TO BE USED TO AVOID A COLLISION. THE VEHICLES LOW BRAKE FLUID LIGHT CAME ONE AND A LARGE POOL OF FLUID WAS COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOW BACK TO MY HOUSE AND UPON INVESTIGATION THE FRONT PASSENGER BRAKE LINE HAD BURST. THERE WAS NO SIGN OF PRIOR DAMAGE OR UNUSUAL WEAR. THE VEHICLE HAS 63,000 MILES.

FORD EDGE ECOBOOST 2.0L COOLANT LIGHT CAME ON AROUND 60K MILES, WHILE DRIVING. SERVICE SHOP FOUND CODE P0217(ENGINE COOLANT EXCESS TEMPERATURE). LATER TOOK IT TO FORD DEALERSHIP AND THEY ADVISED COOLANT IS LEAKING FROM ENGINE AND A NEW ENGINE WOULD BE REQUIRED.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

AT ABOUT 48,000 MILES THE 2.0L ECOBOOST ENGINE HAD A CHECK ENGINE LIGHT. BROUGHT IT TO FORD DEALER AND THEY SAID IT WAS A COOLANT LEAK AND IT NEEDED NEW ENGINE. VEHICLE STILL UNDER WARRANTY SO ENGINE WILL BE REPLACED WITHOUT COST. BUT I KNOW OTHERS HAVE HAD THIS PROBLEM. THEY NEED TO ISSUE A RECALL OR WARRANTY.

MY ENGINE HAD TO BE REPLACED BECAUSE COOLANT WAS LEAKING INTO CYLINDER 2. THIS IS A KNOWN ISSUE TO FORD AND A RECALL SHOULD HAVE BEEN ISSUED. NHTSA ID NUMBER: 10162071 MANUFACTURER COMMUNICATION NUMBER: TSB 19-2208 SUMMARY SOME 2015-2018 EDGE AND 2017-2019 FUSION/MKZ/ESCAPE/MKC VEHICLES EQUIPPED WITH A 2.0L ECOBOOST ENGINE MAY EXHIBIT A LOW COOLANT LEVEL, WHITE EXHAUST SMOKE AND/OR A RUNS ROUGH CONDITION WITH OR WITHOUT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). DIAGNOSTIC TROUBLE CODES (DTCS) MAY INCLUDE P0300, P0301-P0304, P0316, P0217, P1285 AND/OR P1299 STORED IN POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO COOLANT INTRUSION INTO THE CYLINDER. TO CORRECT THE CONDITION, FOLLOW THE SERVICE PROCEDURE STEPS TO REPLACE THE LONG BLOCK ENGINE ASSEMBLY.

FORD EDGE HAS 50,000 MILES ON IT,WAS READING MISFORE CODE P0301 AND COOLANT WAS LEAKING INTO CYLINDER 1,MANY OTHERS HAVE HAD THE SAME ISSUE. THIS NEEDS TO BE A RECALL.

MY 2017 FORD EDGE 2.0L ECOBOOST, CHECK ENGINE LIGHT CAME ON WITH CODE OF P0302, AFTER CHANGING THE SPARK PLUGS AND COIL PACKS, FINALLY TOOK IT TO OUR LOCAL DEALERSHIP, BANNER FORD IN MANDEVILLE, LA AND AFTER A DIAGNOSTIC WAS FOUND TO HAVE "COOLANT INTRUSION ON CYLINDER #2, AND WAS TOLD THAT FORD WOULD NOT SELL THE PARTS TO REPAIR THE ENGINE, BUT THAT THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE FORD HAD CHANGED THE DESIGN ON THE ENGINE AND GASKETS. THIS SHOULD BE A RECALL, NOT A TSB, AS I HAVE FOUND MULTIPLE COMPLAINTS AND THEY ALL HAVE CONTACTED FORD WITH THE SAME RESULTS, SO FORD IS WELL AWARE OF THIS ISSUE, COMPLAINTS GO BACK AS FAR AS 2015 AND ALL ARE AROUND THE 65K TO 70K MILE MARK. FORD KNOWS ABOUT THIS BY REDESIGNING THE ENGINES AND THE GASKETS. I AM LOOKING AT AN $8500 ENGINE REPLACEMENT BILL BECAUSE I AM OUT-OF-WARRANTY.

ENGINE LIGHT CAME ON. DIAGNOSIS CODE P0304 CAME ON. DROVE FOR ANOTHER WEEK AND TOOK TO FORD DEALERSHIP. TOLD THERE WAS COOLANT LEAKING INTO CYLINDERS AND I HAD TO HAVE A NEW ENGINE. ENGINE IS FORD 2.0 L ECOBOOST. HAVE FOUND NUMEROUS ENTRIES ON FORUMS OF CONSUMERS THAT HAVE THE SAME DEFECTIVE ENGINE. MILEAGE IS 25 MILES BEYOND THE 60,000 POWERTRAIN WARRANTY. COST IS WELL OVER $5000 ON AN ENGINE THAT FORD KNOWS TO BE DEFECTIVE AND THEY ARE NOT TAKING RESPONSIBILITY FOR RECALLING THIS DEFECTIVE ENGINE.

A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.

BATTERY GOES DEAD FOR NO APPARENT REASON. SOMETIMES A MESSAGE WILL APPEAR THAT THE CAR IS IN POWER SAVING MODE (ELECTRICALLY) TO SAVE THE BATTERY, BUT NOT ALWAYS. AFTER CHARGING THE BATTERY, THE VEHICLE MAY RUN FINE FOR 2-3 WEEKS THEN GO DEAD. I HAVE NOTICED THE TURN SIGNALS DO NOT ALWAYS HAVE AN AUDIBLE SOUND WHEN WORKING, AND I HAVE NOTICED A CLICKING NOISE FROM THE FUSE / CIRCUIT BOX WITHOUT ANY THING BEING DONE TO THE VEHICLE, AND WHEN IT WILL NOT START. THE CURRENT EPISODE IS THE SECOND IN 3 WEEKS, THE THIRD IN 6MOS. THE FIRST EPISODE, THE BATTERY WAS REPLACED. I DO NOT BELIEVE THIS A BATTERY ISSUE. OTHER THAN THIS, THE CAR PERFORMS FINE. *TR

ENGINE LIGHT CAME ON AND CAR STARTED RUNNING ROUGH, JERKING WHEN STARTING UP, OR WHILE WAITING AT A LIGHT. TOOK IT TO THE SHOP AND FOUND OUT THAT THERE WAS COOLANT LEAKING INTO THE CYLINDERS AND THERE WAS A FORD TSB OUT FOR IT. WAS LUCKY ENOUGH THAT MY ENGINE LIGHT CAME ON GOT MY CAR CHECKED BEFORE IT CAUSED ANY ACCIDENT. READING ABOUT OTHERS HAVING THE SAME ISSUE, SOME OF THEM WERE NOT SO LUCKY. THIS SHOULD BE A RECALL NOT JUST A TSB. *TR

I WENT TO THE DEALERSHIP WHERE I BOUGHT MY 2017 SILVER FORD EDGE, BECAUSE ON 5/8/2020 THE ENGINE ICON CAME UP ON MY DASH. SO I IMMEDIATELY STOPPED AT THE LOCAL JARETT FORD DEALERSHIP IN LAKELAND, FL, THINKING IT JUST NEEDED AN OIL CHANGE. AFTER I GOT THIS DONE, THE ENGINE ICON NEVER WENT AND I BEGAN TO EXPERIENCE MY VEHICLE SHAKING AND IT ALSO BEGAN HEATING UP. THIS HAPPENED IN 3 DIFFERENT OCCASIONS, WITH A RED WARNING MESSAGE ON MY DASH OF THE PRECAUTION I SHOULD TAKE TO AVOID OVERHEATING. EACH TIME I IMMEDIATELY STOPPED THE VEHICLE, WAITED FOR IT TO COOL DOWN, AND ADDED COOLANT TO THE RADIATOR COOLANT TANK. I WENT TO ELDER FORD OF TAMPA, FL, WHERE I BOUGHT MY VEHICLE AND THE SERVICE MANAGER, TERRY WAS COMPLETELY OBLIVIOUS AS TO WHO NHTSA IS AS WELL AS NO IDEA OF THE CUSTOMER SATISFACTION PROGRAM. AS I WENT TO DRIVE AWAY MY VEHICLE, NOW IT DID NOT WANT TO START. FRANK TRIED TO SEE IF IT WAS A BATTERY ISSUE AND TRIED JUMP STARTING IT BUT IT HAD NOTHING TO DO WITH THE BATTERY. BY GOD'S MIRACLE MY VEHICLE SUDDENLY TURNED ON AND BY HIS MERCIES I WAS ABLE TO ARRIVE AT MY HOUSE. NOW, I CANNOT GET TO WORK AND ARE STUCK BECAUSE THEY SAY THAT THERE IS NOTHING THEY CAN DO BECAUSE MY WARRANTY IS OVER. I NEED TO KNOW IF YOU CAN HELP ME RESOLVE THIS MATTER THAT IS NOT MY FAULT. I AM VERY CONCERNED THAT THEY HAVE NO IDEA AS TO WHAT NHTSA IS NOR YOUR CUSTOMER SATISFACTION PROGRAM. I WILL APPRECIATE SOMEONE HELPING ME, OR POINTING ME IN THE RIGHT DIRECTION. *TR

I PURCHASED A 2017 FORD EDGE, IN 2017, WHICH RAN FINE AT FIRST. A YEAR IN, THE CAR WOULD RUN ROUGH, AND TWICE BOGGED DOWN AND TURNED OFF. STARTED AGAIN, REPLACED BATTERY WITH UNDER 2YRS OF USE AND KEPT WORKING. FAST FORWARD TWO YEARS, A FEW WEEKS AGO, WHILE DRIVING HOME FROM WORK, I BEGAN TO SEE PERFORMANCE ISSUES AND SUDDENLY WHITE SMOKE COMING OUT THE EXHAUST. NO LEAKING WAS EVIDENT, AND I NEVER GOT A WARNING ON MY DASH ABOUT TEMP OR COOLANT OR ANYTHING OF THE LIKE. TOOK IT TO FORD, WHERE I BOUGHT IT, AND AFTER EXPLAINING THE NHTSA CUSTOMER SATISFACTION PROGRAM, TWO OF THE ASSOCIATES REACTED COMPLETELY OBLIVIOUS TO WHAT EVEN NHTSA STOOD FOR OR THE ISSUE, WHICH BTW SEEMS TO BE REPORTED OVER 10 TIMES ON THE NHTSA SITE. NEVERTHELESS, THEY SUGGESTED A NEW BATTERY, SPARK PLUGS/WIRES, AND THEN OFFERED TO TAKE A LOOK AT THE VEHICLE FOR A FEW DAYS CHARGING $125 FOR THE "DIAGNOSTIC", TO WHICH I REFUSED. THEY THEN GAVE IT A ONCE-OVER, AND FOUND COOLANT IN THE ENGINE, [MILKY OIL] WHICH INDICATES WATER SEEPING INTO THE ENGINE AND WOULD MOST LIKELY REQUIRE A CYLINDER HEAD AT THE VERY LEAST. THEY OFFERED TO GIVE ME A RENTAL, FOR WHICH THEY STATED "I WOULDN'T HAVE TO PAY" OUTSIDE OF THE $50 LIABILITY FEE, WHICH IS REFUNDABLE UPON FORD'S HQ/CREDIT TEAM GOT BACK TO THEM. IF THEY SAW THAT THIS WAS NOT A "RECALL" TYPE ITEM, I WOULD HAVE TO PAY FOR THE RENTAL AS WELL AS THE COST OF REPAIRS, WHICH BALL-PARKED AROUND $4500-$5000. CLEARLY, THIS IS UNACCEPTABLE, FOR A 3YR OLD CAR WITH UNDER 66K MILES TO HAVE THIS PROBLEM. FILING A COMPLAINT WITH NHTSA IN THE HOPES OF FINDING SOME SEMBLANCE OF JUSTICE. *TR

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A POPPING SOUND COMING FROM ABOVE THEIR HEAD. THE CONTACT LOOKED AT THE SUNROOF AND SAW NO DAMAGE. THE CONTACT STATED THAT LATER IN THE DAY AFTER PARKING THE VEHICLE, THE CONTACT BECAME AWARE OF A CRACK TO THE SUNROOF GLASS WITH TWO ADDITIONAL SMALLER CRACKS. THE CONTACT WAS UNAWARE OF ANY IMPACTS TO THE SUNROOF. THE CONTACT TOOK THE VEHICLE TO BICKFORD FORD (3100 BICKFORD AVE, SNOHOMISH, WA 98290, (425) 334-4045), WHERE THE CONTACT WAS INFORMED OF POSSIBLE CRACKS FROM ROCKS OR ROAD DEBRIS. THE CONTACT WAS REFERRED TO THE INSURANCE PROVIDER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,600.

SPIDER CRACKS IN STATIONARY PART OF PANORAMIC SUN ROOF. TOOK CAR TO DEALERSHIP WHO TOOK PHOTOS AND SENT THEM TO FORD. FORD REPLIED SAYING IT WAS STONES THAT CRACKED IT. MY PROBLEM, THEY WILL NOT EXCEPT THAT THERE IS A PROBLEM WITH THEIR DESIGN, PUTTING A STRESS ON THE GLASS.

CHECK ENGINE LIGHT CAME ON AFTER 63,000 MILES OF MY 2017 FORD EDGE. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD COOLANT IS LEAKING INTO THE CYLINDER HEAD PER ERROR CODE. DEALERSHIP STATED A NEW ENGINE IS REQUIRED TO ADDRESS THE ISSUE. AFTER SOME RESEARCH IT APPEARS THAT THIS IS NOT AN ISOLATED ISSUE WITH THIS VEHICLE. IT IS TIME FOR FORD TO ACKNOWLEDGE THIS VEHICLE OR ENGINE HAS A QUALITY ISSUE AND DO THE RIGHT THING FOR THEIR CUSTOMERS.

ENGINE: 2.0 ECOBOOST MILEAGE: 61800 CHECK ENGINE LIGHT CAME ON, ERROR P0302 SHOWED UP. OEM SPARK PLUGS ARE PLACED IN, ALONG WITH A SET OF NEW COIL PACKS. CEL WAS STILL ON, RAN A COMPRESSION TEST AND SAW COOLANT BEING SQUIRTED OUT OF CYL 2, SIGNIFYING EITHER A CRACKED HEAD, OR BLOWN HEAD GASKET. CONTACTED FORD, WHO REFERRED ME TO THE LOCAL DEALER, WENT INTO DEALER AND WAS QUOTED $200 FOR JUST THE "DIAGNOSTIC." MADE ME AWARE THAT FORD MAY REQUIRE A TEAR DOWN BEFORE EVEN EXTENDING ASSISTANCE IN THE REPAIR. SINCE VEHICLE WAS OUT OF WARRANTY PERIOD I WAS QUOTED $4400 FOR TEAR DOWN. VEHICLE WAS NOT REPAIRED.

COMMON ISSUE WITH PURGE VALVE TO BE LEAKING AND IS NOT IN THE MANUFACTURER WARRANTY ACCORDING TO THEM DOES NOT ALLOW VEHICLE TO GET CORRECT MPG. VEHICLE WILL STUDDER AT IDLE OR AFTER FUEL FILL UP. WILL STUDDER AT STOPS AS IT IS LACKING CORRECT FUEL PRESSURE, BUT WONT THROW CODE. DEALER IS AWARE OF ISSUE WITH IT BEING COMMON TO THE VEHICLE BUT IS TRYING TO CHARGE HUNDREDS TO THOUSANDS OF DOLLARS FOR REPAIR.

2017 FORD EDGE TITANIUM 57000 MILES POWER STEERING HAS STOPPED AND FORD WILL NOT HELP. THE CAR STILL RUNS AND I AM DRIVING WITHOUT POWER STEERING. LOCAL FORD SAYS $ 3000.00 TO FIX. WARNING LIGHTS OF: "HILL START ASSIST NOT AVAILABLE"... (NEVER HAD IT ANYWAY). "STEERING ASSIST FAULT - SERVICE REQUIRED" "SERVICE ADVANCE TRAC" - DASHBOARD ICON "STABILITY CONTROL OFF" - DASHBOARD ICON... THESE WARNINGS ARE ON EVERYTIME I DRIVE THE CAR.. THIS STARTED AND FIRST HAPPENED IN MID FEB. 2020. IT HAPPENED WHEN I WAS BACKING OUT OF A PARKING SPACE. AFTER A FEW FEET IT SORT OF STALLED. I RESTARTED AND NOTICED IMMEDIATELY THE LIGHTS AND LACK OF POWER STEERING. ANY HELP IS APPRECIATED. $3000.00 IS A LOT OF MONEY AND I AM SURPRISED AT THE COST, LACK OF HELP FROM FORD AND THE FACT THAT IT IS STILL RUNNING. OTHER WISE IT IS A GREAT CAR ! I HAVE GONE TO YOUTUBE AND DISCOVERED SOME ELECTRICAL PROBLEMS FROM OTHERS BUT NOTHING SPECIFIC. ANY HELP IS GREAT. THANKS.

I HAVE HAD MY CAR IN THE SHOP FOR 3 DIFFERENT OCCASIONS WITH THE CAR HAVING NO POWER THAT SOMETHING IS DRAINING THE BATTERY. ALSO THE BACK BRAKE LIGHT HAS MOISTURE AND IS GETTING WORSE. THE 3 TIMES THAT MY CAR LOST ALL POWER WAS WHILE IT WAS PARKED, IT WAS COLD OUTSIDE AND RAINY.

ON 02/20/2020 WHILE DRIVING THE VEHICLE ON A CITY STREET AND APPROACHING A STOP LIGHT THE BRAKE PEDAL WENT TO THE FLOOR AND WAS DIFFICULT TO STOP. SHORTLY AFTER A INDICATOR LIGHT SHOWED THAT MY BRAKE FLUID LEVEL WAS LOW. THE VEHICLE WAS LIMPED HOME AND PARKED IN DRIVEWAY. THE NEXT MORNING THERE WAS A LARGE PUDDLE OF BRAKE FLUID UNDERNEATH THE VEHICLE ON THE FRONT PASSENGER SIDE. THERE WAS OBVIOUS BRAKE FLUID COVERING THE INSIDE FRONT PASSENGER FENDER WELL. UNDERNEATH THE VEHICLE THERE WAS BRAKE FLUID THAT HAD SPRAYED THE FRONT TIRE AND UNDERNEATH VEHICLE. THERE WAS BRAKE FLUID DRIPPING FROM THE BRAKE LINE WITH NO OBVIOUS DAMAGE NOTED ANYWHERE ELSE. THE VEHICLE WAS THEN TAKEN TO A FORD SERVICE CENTER. THE MECHANIC STATED THAT THE RUBBER BRAKE LINE GOING TO THE CALIPER HAD RUPTURED.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH THE BRAKE PEDAL WAS DEPRESSED TRAVELING TO THE FLOOR BOARD FAILING TO STOP THE VEHICLE, AS A RESULT REAR ENDING THE VEHICLE IN FRONT CAUSING IT TO COLLIDE WITH ANOTHER VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. NO VEHICLE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS NOT TAKEN TO DEALER OR LOCAL MECHANIC FOR A DIAGNOSTIC TESTING. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO RAVENEL FORD (6340 SAVANNAH HWY, RAVENEL, SC 294700) APPROXIMATELY A MONTH AGO FOR BRAKE ISSUES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BRAKE FLUID RESERVOIR WAS REPLACED DUE TO THE BRAKE WARNING LIGHT ILLUMINATING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

MY VEHICLE WAS PARKED. I USED THE AUTO START. LET IT RUN FOR 2 MINUTES OR SO. I WENT TO THE VEHICLE, PUT MY PERSONAL PROPERTY IN THE FRONT SEAT. CLOSED THE DOOR. WENT TO THE BACKSEAT TO GRAB AN ICE SCRAPER, TO CLEAN OFF THE CAR. CLOSED THE DOOR, AND THE BACK WINDOW CAVED IN. I AM NOW AFRAID TO DRIVE MY VEHICLE. I COULD HAVE HAD MY DOGS IN THE BACK OF THE CAR. WHAT HAPPENS IF THE FULL PIECE OF GLASS THAT IS MY ROOF CAVES IN? MY CHILD HAS NOW ASKED IF THE WINDSHIELD COULD CAVE IN?

THE CAR IS MAKING A RUMBLING NOISE WHEN IDLING AND AT LOW SPEEDS. SHEEHY FORD OF MIDLTOHIAN, VA HAS INFORMED ME THAT TORQUE CONVERTER WELDS ARE FAILING, CONSISTENT WITH THE RECALL ON OTHER 2017 FORD EDGE MODELS: HOMERECALLSSAFETY RECALL 17S16 ' TORQUE CONVERTER STUD WELDS ' 2017 LINCOLN MKZ, FORD EDGE & FUSION RECALLSSAFETY RECALL 17S16 ' TORQUE CONVERTE TORQUE CONVERTER CONNECTION MAY FAIL IF THE TORQUE CONVERTER WELD STUDS FAIL, THE TORQUE CONVERTER WILL NOT BE CONNECTED TO THE ENGINE FLEXPLATE AND THE VEHICLE WILL LOSE THE ABILITY TO MOVE, INCREASING THE RISK OF A CRASH. SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2017-2018 FORD EDGE AND 2017 LINCOLN MKZ VEHICLES. ON VEHICLES WITH 2.0L GAS ENGINES AND SIX-SPEED AUTOMATIC TRANSMISSIONS, THE TORQUE CONVERTER WELD STUDS MAY HAVE BEEN INADEQUATELY WELDED. REMEDY FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTERS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN IN JULY 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 17S16 (S2). NOTE: THIS RECALL IS AN EXPANSION OF RECALL 17V-427. NOTES OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV. CHECK IF YOU VEHICLE HAS A RECALL NHTSA CAMPAIGN NUMBER: 17V427 MANUFACTURER FORD MOTOR COMPANY COMPONENTS POWER TRAIN POTENTIAL NUMBER OF UNITS AFFECTED 6,026 TORQUE CONVERTER CONNECTION MAY FAIL IF THE TORQUE CONVERTER WELD STUDS FAIL, THE TORQUE CONVERTER WILL NOT BE CONNECTED TO THE ENGINE FLEXPLATE AND THE VEHICLE WILL LOSE THE ABILITY TO MOVE, INCREASING THE RISK OF A CRASH.

WAS DRIVING HOME FROM WORK WHEN I REALIZED MY BRAKE HAD DECOMPRESSED AND WENT ALL THE WAY TO THE FLOORBOARD. GOT HOME AND MY HUSBAND NOTICED I HAD BRAKE FLUID ALL OVER UNDERNEATH MY VEHICLE. MY LEFT PASSENGER SIDE BRAKE LINE BURST WHILE DRIVING, CAUSING THE BRAKE PEDAL TO DEPRESS ALL THE WAY TO FLOOR AND MAKING THE VEHICLE EXTREMELY DIFFICULT TO STOP (BY THE TIME I MADE IT HOME IT WAS HARDLY STOPPING AT ALL). FORD WOULD NOT USE MY WARRANTY TO REPLACE THEY SAID I HIT SOMETHING. ON (12/20/2019) DRIVING HOME FROM WORK THIS TIME THE FRONT PASSENGER BRAKE LINE SEEMS TO HAVE BURST. (AGAIN WHILE APPLYING THE BRAKE THIS TIME AT A STOP LIGHT ON A CITY STREET) AND AGAIN CAUSING THE PEDAL TO GO ALL THE WAY TO THE FLOOR AND MAKING THE CAR EXTREMELY DIFFICULT TO STOP. THIS IS A HAZARDOUS SITUATION AND VERY CONCERNING THAT IT HAS OCCURRED TO WITH MY BRAKE LINES TWICE WITHIN THE PAST YEAR, AND ALL WHILE THE CAR WAS ONLY 3 YEARS OLD AND HAD ONLY 45,000 MILES. THIS IS A PROBLEM I BELIEVE FORD NEEDS TO ADDRESS, FROM WHAT I HAVE GATHERED ONLINE THIS IS AN ISSUE QUITE A FEW OTHERS HAVE FACED.

EXHAUST FUMES ENTERING VEHICLE CABIN IMMEDIATELY AFTER ENGINE START, REVERSING VEHICLE, OR SIMPLY IDLING. THERE ALREADY EXISTS A TSB, 18-2057 FOR EXHAUST ODOR IN VEHICLE FOR THIS YEAR FORD EDGE. THIS VEHICLE IS IN PERFECT CONDITIONS AND HAS NO ACCIDENT HISTORY. FORD LINCOLN OF FRANKLIN (TN) WILL REQUIRE NEARLY $1000 TO PERFORM TSB 18-2057, WHICH IS AT BEST A GUESSING GAME AS TO WHERE THE FUMES ENTER VEHICLE! AT THIS POINT, I'M SURE FORD MOTOR COMPANY KNOWS WHERE THE FLAW IS, JUST LIKE THEY DENY EXHAUST FUMES IN THE FORD EXPLORER.

THE STATIONARY SUNROOF PANEL CRACKED BUT THERE IS NO IMPACT DAMAGE. APPEARS JUST TO HAVE CRACKED. BECAUSE THERE WAS NO IMPACT, I'M UNSURE OF SPECIFICALLY WHEN THIS HAPPENED, JUST NOTICED IT WHEN I OPENED I OPENED THE SUNROOF LAST TIME.

THE DEALERSHIP NEVER NOTIFIED ME OF ANY RECALL - THEY ARE ALWAYS NEGLIGENT AND THIS WIIL BE THE LAST FORD I EVER PURCHASE/LEASE...

AFTER 37000 MILES MESSAGE STATED BATTERY WAS LOW. THEN LOST POWER STEERING. I STOPPED CAR AND IT HAD TO BE PUSHED OFF TO SIDE. ANOTHER CAR JUMPED ME AND CAR STARTED. STARTED DRIVING AND LOST POWER STEERING. CAR WAS JUMP STARTED AGAIN. DROVE SHORT DISTANCE. HAPPENED AGAIN UNTIL I GOT HOME. HELP.

THE TAIL LIGHT REFLECTOR HAS MAJOR CONDENSATION PROBLEMS. THIS PROBLEM IS CAUSING WATER TO SIT AND OVER TIME ALGAE HAS FORMED. THIS APPEARS TO BE A COMMON PROBLEM AMONG 2015-2018 FORD EDGE MODELS. THIS CAN BE A SAFETY ISSUE ONCE ALGAE HAS FORMED DUE TO THE LACK OF VISIBILITY OF REVERSE TAIL LIGHTS BEING SEEN.

WHILE DRIVING AN ALERT CAME ON THAT STATED THE STEERING ASSIST NEEDED SERVICE. I CONTINUED DRIVING AS I WAS IN A REMOTE AREA WITH NO FORD DEALERSHIP CLOSE BY. THE STEERING SEEMED A BIT "LOOSE" BUT THE VEHICLE WAS OPERABLE. I PARKED THE VEHICLE ONCE I ARRIVED AT MY DESTINATION WITH PLANS TO BRING IT TO MY DEALERSHIP WHEN I RETURNED FROM MY TRIP. I STARTED THE VEHICLE A FEW DAYS LATER AND THE DISPLAY SHOWED "STEERING LOSS STOP SAFELY", "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAILABLE" THE VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED TO THE DEALERSHIP.

THE REAR GLASS PANEL IN THE PANORAMIC SUNROOF HAS SPIDER CRACKS THROUGHOUT. THE CAR IS NORMALLY PARKED IN A COVERED AREA. I HAD THE SUNROOF OPEN TWO WEEKS AGO AND THERE WERE NO CRACKS AT THAT TIME. THE CRACKS HAPPENED WITHIN THE LAST TWO WEEKS. THE CAR WAS STATIONARY WHEN THE PROBLEM WAS IDENTIFIED. THIS WAS NOT CAUSED BY ANY IMPACT. I BELIEVE IT IS AN INHERENT MANUFACTURER DEFECT. I CONTACTED THE DEALER WHO SAID THE REPAIR WILL CAUSE AT LEAST $1300 AND THAT IT IS NOT COVERED UNDER WARRANTY. THE CAR IS A 2017 FORD EDGE WITH 40K MILES AND HAS A 100K MILE FORD PREMIUM CARE WARRANTY.

THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.

CHECK ENGINE LIGHT ILLUMINATED. A WRENCH ALSO CAME ON. HAD IT PUT ON A DIAGNOSTIC MACHINE WITH A READ OUT OF "TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE OR STUCK OFF." MY CAR HAS APPROXIMATELY 67,000 MILES ON IT.

MY CHECK ENGINE LIGHT CAME ON AND WHEN WE ATTEMPTED TO REPAIR THE INJECTORS AS IT STATED WITH THE ERROR CODE, IT DIDN'T WORK, THEN I STARTED LOSING COOLANT AND WE TOOK THE CAR INTO FORD. FORD NOW TELLS ME THE MOTOR IS BAD AND I NEED TO HAVE IT REPLACED AND IT WILL COST $7600!

GLASS PANORAMIC MOON ROOF HAS SPIDER CRACKS THROUGHOUT. THIS WAS NOT CAUSED BY ANY IMPACT. THIS IS AN INHERENT MANUFACTURER DEFECT.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOUNTAIN FORD INC (100 SLOPE ST, BRYSON CITY, NC 28713, 828-488-6999) WHERE IT WAS DETERMINED THAT COOLANT WAS SEEPING INTO THE CYLINDER. DUE TO THE DEFECT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A QUOTE OF $7,000 FOR THE COST OF LABOR AND REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE AND COOLANT OVER TEMPERATURE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO LEN STOLER FORD (410-356-7000, LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE KEPT AT THE SHOP FOR TWO TO THREE WEEKS DUE TO A BACK UP OF WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

CRACKED SUN ROOF. VEHICLE WAS STATIONARY.

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING DISENGAGED AND THE STEERING WHEEL BECAME VERY LOOSE WITHOUT WARNING. THE CONTACT WAS ABLE TO FEEL THE DIFFERENCE WHEN THE STEERING RE-ENGAGED. THE CONTACT WAS CONCERNED ABOUT OVER STEERING. THE VEHICLE WAS TAKEN TO SAN LEANDRO FORD STORE (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT ALLOW THE SERVICE TECHNICIANS TO ADJUST THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THERE WAS SOME CALIBRATION MADE TO THE STEERING WHEEL. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,999. THE VIN WAS NOT AVAILABLE.

OUR 2017 FORD EDGE EXPERIENCED CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING - WITH ABSOLUTELY NO ADVANCE WARNING. THE TORQUE CONVERTER FELL APART AND THE VEHICLE WENT FROM DRIVING AT SPEED TO LOSING ALL MOMENTUM. IF WE HAD BEEN IN HEAVY TRAFFIC, SOMEONE COULD HAVE BEEN KILLED. FORD HAS IDENTIFIED THIS ISSUE WITH 2017 FORD EDGE VEHICLES. THERE WAS A RECALL IN 2017 FOR THIS PROBLEM FOR VEHICLES BUILT DURING THE TIME PERIOD THAT OURS WAS BUILT, BUT ACCORDING TO FORD, OURS WAS NOT INVOLVED IN THAT RECALL (NHSTA ID #18V390000). IN 2018, FORD ADDED A RECALL ON 25 ADDITIONAL VEHICLES BECAUSE THEY FOUND THAT MORE DEFECTIVE TRANSMISSIONS HAD BEEN INSTALLED THAN INITIALLY THOUGHT (NHSTA ID#17V427000). OURS WAS ALSO NOT ONE OF THOSE IDENTIFIED. OUR VEHICLE HAD 67,032 MILES WHEN THE TORQUE CONVERTER FAILED IN EXACTLY THE FASHION DESCRIBED IN THE RECALL. FORD REFUSED TO COVER THE REPAIR AS THE VEHICLE WAS PAST THE WARRANTY MILEAGE AND FORD WANTED CLOSE TO $5,000 TO REPAIR THE TRANSMISSION ON THIS TWO YEAR OLD VEHICLE. I AM CERTAIN THAT THIS ISSUE IS THE EXACT ISSUE THAT AFFECTED VEHICLES MANUFACTURED DURING THE SAME TIME FRAME WITH EXACTLY THE SAME TRANSMISSION. THE SERVICE MANAGER AT THE DEALERSHIP I WAS TOWED TO AGREED THAT I HAD THE EXACT SAME ISSUE AS WAS IDENTIFIED, BUT TOLD ME THERE WAS NOTHING THEY COULD DO TO ESCALATE THE CONCERNS I HAD. I AM CONVINCED THAT FORD IS DOWNPLAYING THE NUMBER OF VEHICLES AFFECTED AND AM CERTAIN THAT THIS WILL IMPACT MORE 2017 FORD EDGE VEHICLES. I HAVE REPEATEDLY REACHED OUT TO FORD AND THEY REFUSED TO EVEN OPEN A CASE IN TO MY CONCERNS. MY VEHICLE WAS TOWED TO TED BRITT FORD IN CHANTILLY VA (703-673-2300). THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING ANY OF MY CONCERNS, BUT SHOULD BE CONTACTED TO CONFIRM THAT THE ISSUE WAS JUST AS DESCRIBED IN THE RECALL. THIS IS AN ISSUE THAT CAN HAVE LIFE THREATENING CONSEQUENCES.

NOTHING HAS 'HAPPENED' YET, BUT ACCORDING TO REPORTS, THE TAKATA AIRBAGS ARE FAULTY.I WOULD LIKE THEM REPAIRED/REPLACED!

CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.

VERY LOUD NOISE WHEN DRIVING. IN THE DEALER GARAGE FOR A MONTH. TRANSMISSION ISSUES I THINK IT WHAT THEY ARE SAYING.

WARNING LIGHT CAME ON. READ,'TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE OR STUCK OFF.'

HI I AM THE OWNER OF A 2017 FORD EDGE FWD LAST WEEK ON THE 1MAY 2019 WHILE DRIVING ON HIGHWAY 400 IN WOODBRIDGE ONTARIO EXITING THE RAMP TO LANGSTAFF RD I APPLIED THE BRAKES BUT THE BRAKES FAILED TO STOP I APPLIED THE EMERGENCY BRAKES AND DROVE ABOUT A MILE TO MY HOME ADDRESS WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY I NOTICED SOME OIL UNDER NEATH THE CAR ENGINE THE NEXT DAY I TOWED THE VEHICLE TO THE FORD DEALER IN WOODBRIDGE AND AFTER IS WAS EXAMINED BY THEM I WAS ADVISED THAT BOTH FRONT BRAKE FLEX HOUSE WERE BROKEN LEAKING OIL. I WAS TOLD THAT THE PARTS WERE BACK ORDER AND THE DEALER HAD THE CAR AND THE REPAIRS UNDER THE WARRANTY WHILE THE VEHICLE WAS AT DEALER I WAS TOLD THAT I NEEDED BACK BRAKES ALSO. I DECLINED THE SERVICE TODAY THE 10 MAY 2019 I HAD THE REAR BRAKES REPLACED BY MY OWN MECHANIC AND WHILE HE WAS A XEMINING THE BRAKE LINES HE NOTICED THE REAR LEFT SIDE HAD AN AIR BUILD AN AIR BIBLE IN THE LINE, WHICH HE STATED THAT THE BRAKES WILL FAIL SOON BECAUSE THE BRAKE LINE IS RUBBER I CALLED THE DEALER AND TOLD THEM ABOUT THE PROBLEM AND I WAS ADVISED THAT THIS IS NOT A WARRANTY DEFECT I NEED TO WAIT TILL THE BRAKE LINES BURST COMPLETELY FOR THEM TO REPLACE IT I TOLD THEM THIS IS A SAFETY ISSUED AND WAS TOLD TO BRING IT IN NEXT THURSDAY THE THE 16 MAY 2019 FOR THEM TO LOOK AT IT I AM PUZZLED BY THIS SYSTEM THAT THE WARRANTY OR THE DEALER PLAY WITH PEOPLE LIFE'S WITH SAFETY MY INVOICE FROM THE FRONT BRAKES REPAIR IS [XXX] REPAIRED AT PINE TREE FORD LINCOLN IN WOODBRIDGE ONT 4167984777 THANK YOU IN ADVANCE (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE LEXINGTON PARK FORD LINCOLN DEALER (301-863-8111, 21575 GREAT MILLS RD, LEXINGTON PARK, MD 20653) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LEONARDTOWN FORD DEALER (301-475-3111, 26322 POINT LOOKOUT RD, LEONARDTOWN, MD 20650) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BATTERY BUT THE FAILURE RECURRED. THE BATTERY WAS CHANGED TWO TIMES WITHIN THE YEAR. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 3,114. *BF CONSUMER STATED FAILURE STILL NOT REMEDIED.*JB

AT LESS THAN 40,000 MILES THE CAR STARTED MAKING A VERY LOAD RATTLING NOISE WHEN IDLING. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP. 5 DAYS LATER THEY SAID IT WAS A CRACKED FLYWHEEL CAUSED BY AN ISSUE WITH THE TORQUE CONVERTER.

POWER LIFTGATE CAME DOWN WHILE STATIONARY UNLOADING GROCERIES STRIKING MY GIRLFRIEND IN THE HEAD.

MILEAGE DOES NOT MEET THE FUEL ECONOMY AND ENVIRONMENT RANGE STATED ON THE WINDOW STICKER AND VEHICLE DESCRIPTION WHEN THE CAR WAS PURCHASED. MY CAR IS A 2017 FORD EDGE SEL AWD WITH THE TWIN-SCRL 2.0L ECOBOOST ENGINE AND AUTOMATIC TRANSMISSION. THE WINDOW STICKER STATES MPG TO BE 20 IN THE CITY AND 27 ON THE HIGHWAY AND 23 COMBINED CITY/HWY. CURRENTLY THE MPG SHOWN IN THE DASHBOARD IS 15 TO 16 COMBINED CITY/HWY WHICH SEEMS TO BE CONSISTENT FROM THE DAY I PURCHASED THE VEHICLE. I HAVE MENTIONED THIS TO A FORD CAR DEALER REPRESENTATIVE AND THE RESPONSE IS THAT I HAVE AN AWD RATHER THAN FRONT WHEEL DRIVE. I ALSO HAVE A 2015 FORD EDGE WITH THE SAME ENGINE AND THE MPG FALLS WITHIN AND OFTEN EXCEEDS THE MPG STATED ON THE WINDOW STICKER. WHETHER OR NOT THE AWD GETS LESS MPG THAT A FWD GETS IS NOT MY COMPLAINT. MY COMPLAINT IS THAT THE ACTUAL MPG FOR MY AWD FORD EDGE SHOULD BE WITHIN THE RANGE OF WHAT THE WINDOW STICKER REPRESENTS, I.E. 20 CITY, 27 HIGHWAY, AND 23 OVERALL. I HAVE ACCUMULATED APPROXIMATELY 13,000 MILES ON THE VEHICLE SO FAR WITH NO IMPROVEMENT IN MPG. I'M RETIRED AND DRIVE CONSERVATIVELY COASTING TO A STOP AS OFTEN AS I CAN AND ACCELERATING IN A VERY MODEST MANNER. I ALSO THE DRIVE THE 2015 FORD EDGE IN A SIMILAR MANNER BUT GET MPG THAT MEETS OR EXCEEDS THE STICKER STATED MPG. OTHERWISE THE 2017 FORD EDGE RUNS SMOOTHLY FROM WHAT I CAN TELL. CAN I GET SOME CONSIDERATION FOR THIS MISREPRESENTATION OF MPG FROM FORD?

CENTER LED LIGHT PANEL ON EXTERIOR LIFT GATE DEVELOPED CONDENSATION INSIDE WHICH HAS ACCUMULATED TO VISIBLE POOLS ON EACH SIDE OF THE LIGHT STRIP. WORRIED COULD CAUSE IT TO SHORT OUT WHICH COULD PUT VEHICLE AT RISK OR BEING STRUCK OR REAR ENDED WHEN BRAKING OR WHEN STOPPED DUE TO LACK OF VISIBILITY.

TODAY, I NOTICED WAVY CRACKS THROUGHOUT MY REAR SUNROOF (AS I WALKED OUT TO MY STATIONARY PARKED CAR). THEY ARE ALL OVER THE PLACE. I HAVE NEVER HAD ANY TRAUMA TO THE ROOF. I GOOGLED THESE CRACKS AND THERE ARE MANY COMPLAINTS FROM FORD OWNERS ABOUT THE SAME ISSUES. SOME OWNERS HAVE REPLACED THEIR SUNROOFS 3 AND 4 TIMES OVER. IT IS OBVIOUS THE GLASS IS DEFECTIVE. THERE ARE MULTIPLE MENTIONS OF A CLASS ACTION LAWSUIT. THE CRACKS ARE A SAFETY CONCERN CONSIDERING THEY MAY CRACK FURTHER AND FALL INTO THE BACK SEAT ON PASSENGERS. I AM TAKING IT IN TO THE FORD DEALERSHIP WHERE I PURCHASED IT TOMORROW.

WHILE DRIVING VEHICLE BOTH MYSELF AND MY WIFE BECAME VERY LIGHT HEADED AND THAT WAS FOLLOWED BY AN EXTREME HEADACHE AND NAUSEA. HAD VEHICLE TOWED TO LOCAL DEALERSHIP THEY PROCEEDED TO DO A TSB THAT NEEDED TO BE DONE AND UPDATED THE COMPUTER. WE TOOK VEHICLE BACK DROVE IT AND HAD SAME PROBLEM. RETURNED IT TO DEALER AND EXPLAINED THAT THERE WAS NO DIFFERENCE AND TO PLEASE TAKE ANOTHER LOOK STATING THAT THIS HAPPENED AFTER ABOUT 30 MIN OF DRIVING. THEY COULD NOT REPLICATE CONCERN SPOKE WITH FORD CUSTOMER CARE THEY OPENED A CASE ON THIS AND HELPED GET THE VEHICLE LOOKED AT ORIGINAL DEALER VEHICLE WAS PURCHASED AT. SAID DEALER IS 1HR 40MIN AWAY FROM WHERE WE LIVE SO ONCE AGAIN HAD IT TOWED AT OUR EXPENSE THEY CHECKED ALL THAT WAS DONE PRIOR AND DID THERE OWN TESTING AND ALSO COULD NOT REPLICATE PROBLEM AT THIS POINT BECAUSE BEING AFRAID THAT ONE OF US MIGHT PASS OUT WHILE DRIVING THIS BECOMES A BIG LIABILITY THERE IS A PROBLEM WITH THIS VEHICLE AND IF THE TESTERS ARE NOT SENSITIVE ENOUGH THEY NEED TO LOOK INTO BETTER WAYS TO TEST THERE VEHICLE THERE IS ONLY 22600 MILES AT THIS TIME ON OUR FORD EDGE 2017 NOT SURE IF EXHAUST OR SOME OTHER GAS OR CHEMICAL IS GETTING INTO THE CABIN BUT WHAT EVER IT IS IT MAKES YOU VERY LIGHT HEADED AND THE FORD COMPANY WILL NOT ADDRESS THIS PROBLEM THE EDGE IS VERY SIMILAR TO THE EXPLORER IN MANY WAYS AND SHOULD BE LOOKED AT THE SAME WAY THE EXPLORER WAS CHECKED OUT WHEN THEY FOUND THE PROBLEMS WITH EXHAUST GETTING INTO THE CABIN AREA BOTH POLICE AND REGULAR ISSUE VEHICLES

CRACK IN VISTA PANARAMIC FOR NO KNOWN REASON. WENT OUT TO MY CAR THIS MORNING TO FIND A LARGE CRACK IN THE ROOF.

I HAVE RETURNED THE VEHICLE TWICE FOR THE SAME PROBLEM. I WILL BE STOPPED AT A RED LIGHT AND THE SCREEN SHOWS FOR ME TO "PUT THE VEHICLE IN PARK AND RESTART THE ENGINE". THE FIRST AND SECOND RETURN WAS AT STIVERS FORD MONTGOMERY AL. THE FIRST RETURN TIME WAS ABOUT AN HOUR AND THEY STATED THAT THEY RESET THE COMPUTER. THE SECOND RETURN WAS APPROXIMATELY 2 WEEKS. THEY ISSUED ME A LOANER AT NO CHARGE, AND SAID THE PROBLEM WAS FIXED. THEY SUGGESTED THAT I COULD MANUALLY TURN OFF THE FEATURE THAT POWERS DOWN THE VEHICLE. I WILL BE RETURNING TO THE DEALERSHIP FOR THE 3RD TIME ON 1/18/19 FOR SAME PROBLEM. I AM CONCERNED THAT EITHER THIS IS A RECALL ISSUE OR DEALERSHIP IS UNAWARE OF HOW TO REPAIR.

THIS TIME THE CHECK ENGINE AND WRENCH LIGHT WENT OFF WHILE DRIVING. IT HAS BEEN IN THE SHOP FOR 3 WEEKS. SOLENOID, COMPUTER, TORQUE CONVERTER. STILL NOT BACK. HAS A RATTLING SOUND IN THE DASH

LIVING IN COLORADO IT GET VERY COLD AT TIMES. A GAP AT THE FRONT EDGE OF THE REAR WHEEL WELL OPENING ALLOWS MELTED SNOW OR ICE TO GET INTO THE AREA AND UNDER THE REAR DOORS. THE LIQUID RE-FREEZES AND SEALS THE DOOR SHUT. IT CAN NOT BE OPENED. PUTTING HEAT LAMPS NEAR THE TWO AREAS (BOTH SIDES) TOOK OVER AN HOUR TO THAW THE ICE AND ALLOW THE DOOR(S) TO OPEN. #2 BRAKES SQUEAK WHEN BACKING UP - REPORTED TO DEALER SEVERAL TIME AND BRAKES WERE CHECKED - WORST AGAIN IN COOL WEATHER. I MAY NOT SEEM LIKE A BIG DEAL TO HAVE THE REAR DOORS FREEZE SHUT BUT IT IS POTENTIALLY VERY SERIOUS IF THE VEHICLE HAD TO BE EXITED IN A HURRY IN AN EMERGENCY.

HEADLIGHTS ARE INADEQUATE. THEY ARE TOO DARK FOR NIGHT DRIVING. THEY DO NOT ADEQUATELY AND SAFETY ILLUMINATE THE ROAD. AUTONATION FORD IN ST PETERSBURG, FL DOES NOT ADMIT THE PROBLEM EVEN THOUGH THE PROBLEM IS WELL KNOWN AND IS WELL DOCUMENTED.

ON A HIGHWAY DRIVING 65 MPH AND VEHICLE SHUT OFF. DASHBOARD WAS DARK YET FLASHED 'TRANS NOT IN PARK'... ASSUMING I HIT THE START BUTTON BY ACCIDENT WHILE ADJUSTING MY VENT. I HAD TO CRUISE TO A COMPLETE STOP (ON A BUSY HIGHWAY WITH NO SHOULDER TO PULL OVER DURING RUSH HOUR) SINCE BRAKES DIDN'T EVEN WORK AND RESTARTED VEHICLE ONCE IT CAME TO A COMPLETE STOP AND I COULD HIT THE BREAK. I TESTED IT LATER ON THAT DAY AND WHILE DRIVING IN A SAFE PARKING LOT, I HIT THE START BUTTON AS I WAS DRIVING 20 MPH AND IT INDEED SHUT OFF. THERE IS AN OBVIOUS GLITCH WHERE THE START BUTTON DOES NOT DISENGAGE WHEN THE VEHICLE IS IN DRIVE AS IT SHOULD. MY EDGE HAD 5000 MILES ON IT AND I REPORTED IT TO MY FORD SALES PERSON- HE HAS YET TO GET BACK TO ME. HUGE SAFETY ISSUE FORD THAT MUST BE ADDRESSED.

THE WINDSHIELD CRACKED FROM A-PILLAR TO A-PILLAR POSSIBLY DUE TO MISSING SPOT WELDS IN THAT AREA. THERE ARE NO STONE CHIPS VISIBLE IN THE WINDOW AT ALL. THE WINDOW CRACKS WHILE DRIVING.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN). WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT CALLED CROSSROADS FORD OF CARY AT 919-335-4612 (LOCATED AT 2333 WALNUT ST, CARY, NC 27518) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I HAVE A SLIT ON MY PASSENGER SIDE AIRBAG.I JUST NOTICED IT ONE DAY GETTING IN MY CAR.I TOOK IT TO OXMOOR FORD SEVERAL TIMES,THEY TOOK PICTURES AND FINALLY CALLED ME BACK AFTER SEVERAL TIMES BEING THERE AND SAID THEY WERE NOT GOING TO FIX IT.

BRAKES SQUEAK UPON INITIAL DRIVE AND ENGINE HAS A RATTLING NOISE COMING FROM THE FRONT PASSENGER AREA DURING START UP.

TAKATA RECALL

10/13/2018 - AT 28,500 MILES. NOTICED JUST YESTERDAY WHEN OPENING PANORAMIC SUNROOF CURTAIN IN DRIVEWAY, WHAT LOOKED LIKE A LARGE PUDDLE OF WATER ON SUNROOF WHILE PARKED. WAS NOT THERE THE DAY BEFORE. CHECKED IT AND SURE ENOUGH, IT IS A LARGE CRACK ACROSS THE SUNROOF. EXTREMELY DISAPPOINTED TO FIND. WILL BE CONTACTING LOCAL AUTONATION DEALERSHIP TO DISCUSS REPAIR. IT HAD BETTER BE UNDER WARRANTY. I'VE ONLY OWNED THE VEHICLE FOR SIX MONTHS. THIS IS UNACCEPTABLE.

THE VEHICLE'S ENGINE HAS STALLED OVER A COUPLE OF DOZEN TIMES SINCE PURCHASING BRAND NEW A YEAR AGO. IT USUALLY STALLS A COUPLE OF SECONDS AFTER STARTING. TWO TIMES IT HAS STALLED WHILE DRIVING DOWN THE ROAD. THIS CAN POTENTIALLY BE VERY DANGEROUS. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERSHIPS FOR A COMBINED FOUR TIMES FOR THIS ISSUE. THEY CLAIM TO NOT BE ABLE TO DUPLICATE THE ISSUE SO NOTHING CAN BE FIXED. THE VEHICLE HAS STALLED 8 OR 9 TIMES IN THE PAST WEEK ALONE.

THE REAR LIFT GATE LATCH ON OUR VEHICLE IS UNSAFE. THERE IS NO METHOD OF UNLOCKING / UNLATCHING THE LIFT GATE IF THE DRIVER IS INSIDE THE VEHICLE. OUR OWNER'S MANUAL CHAPTER ON MANUALLY OPERATED LIFT GATE OPERATION, PAGE 68, STATES THAT THE VEHICLE SHOULD BE EQUIPPED WITH TWO METHODS OF UNLATCHING. THE FIRST, A BUTTON 'LOCATED IN THE TOP OF THE LIFT GATE PULL CUP HANDLE ' AND THE SECOND A BUTTON ON THE REMOTE CONTROL KEY FOB THAT WILL UNLATCH THE GATE BY 'PRESSING THE (2X) BUTTON TWICE WITHIN THREE SECONDS '. OUR VEHICLE WAS DELIVERED NEW WITH A KEY FOB THAT DOES NOT HAVE THE 2X BUTTON. THE RESULT IS THAT THE LIFT GATE CAN ONLY BE UNLATCHED FROM OUTSIDE THE VEHICLE. IN AN EMERGENCY OR IF SOMEONE WERE TRAPPED IN THE VEHICLE, THERE IS NO LIFT GATE RELEASE BUTTON INSIDE THE CAR OR ON THE REMOTE AS STATED IN THE MANUAL.

WHEN DONE FUELING, GAS PUMP NOZZLE WON'T COME OUT OF THE NEW EASY FILL FILLER PIPE AT TIMES. IT TAKES A LOT OF TWISTING AND TURNING TO GET THE NOZZLE OUT.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE REAR CARGO DOOR BECAME AJAR AND OPENED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO AUDIBLE OR VISUAL WARNING OF THE DOOR BEING AJAR. THE CONTACT STATED THAT THE DOOR STRUCK THE HEADER OF THE GARAGE DOOR ENTRY. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500. *TT

WAS IN ACCIDENT HIT FROM BACK AND THAN FRONT. CAR WAS TOTALED. AIR BAGS NEVER WENT OFF. CAR WAS STOPPED FOR TRAFFIC JAM. ACCIDENT WAS ON A HIGHWAY.

I PURCHASED THIS CAR NEW WITH 10 MILES DRIVEN ONLY 14 MONTHS AGO. AT 3100 MILES IT LOST ALL ELECTRIC/ELECTRONIC/ENGINE POWER AS I WAS TRAVELING APPROXIMATELY 40 MILES ON A CITY STREET WITH TRAFFIC! THE ENGINE LIGHT, SERVICE WRENCH LIGHT AND DINGING SOUNDS FLASHED; THE VEHICLE DECREASED IN SPEED, AND SHUT DOWN, MAKING IT DIFFICULT TO STEER. FORTUNATELY, I WAS ABLE TO COAST OFF THE STREET INTO AN OPEN DRIVEWAY PRIOR TO ITS COMPLETE STOP OF THE VEHICLE FROM LOSS OF ALL POWER! THEN THERE WERE ABSOLUTELY NO POWER; IGNITION WOULD NOT START; NO LIGHTS, NO POWER OF ANY KIND. AFTER CALLING FORD SERVICE HOTLINE, AND ABOUT 2.5 HOURS WAITING FOR A TOW TRUCK IN THE HOT HEAT, I TRIED THE IGNITION - THE POWER WAS BACK. NEVERTHELESS, THE VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE PURCHASED. THE NEXT DAY THEIR DIAGNOSTICS AND TWO TEST DRIVES 'FOUND NO PROBLEMS WITH THE VEHICLE'. I INFORMED THE SERVICE MANAGER AT WYATT JOHNSON FORD, JUST BECAUSE THEY WERE UNABLE TO FIND A PROBLEM, DOESN'T NEGATE THE FACT THAT SOMETHING IS DEFINITELY WRONG WITH THE VEHICLE TO STOP ABRUPTLY AS IT DID; LIKE A COMPUTER SHUTTING DOWN COMPLETELY. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE KNOWING THIS COULD HAPPEN AGAIN WITH DIRE CONSEQUENCES AND WANT TO REPORT THIS HAZARDOUS PROBLEM TO INFORM THE PUBLIC ACCORDINGLY! THERE ARE NO PICTURES TO ACCOMPANY THIS COMPLAINT. I AWAIT SOME INFORMATION ON THIS VEHICLE. THERE HAVE BEEN SEVERAL PEOPLE WHO SHARED SIMILAR PROBLEMS WITH FORD, NISSAN AND OTHER VEHICLES. I NEED TO KNOW WHAT WILL BE DONE TO CORRECT THIS PROBLEM FURTHER. THANK YOU. *TR

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE, BUT THERE WAS NO EXTERNAL EVIDENCE OF A FUEL LEAK. ADDITIONALLY, THE CONTACT STATED THAT STARTING THE VEHICLE WAS DIFFICULT AND, AT TIMES, COULD TAKE 10-15 SECONDS TO START. THE CONTACT WAS CONCERNED THAT THE FUEL RAIL IN THE ENGINE OR THE FUEL PUMP IN THE VEHICLE WAS THE CAUSE FOR THE FUEL ODOR. FORD MOTOR COMPANY WOULD NOT AUTHORIZE THE LOCAL DEALER TO DROP THE FUEL TANK TO INSPECT THE FUEL ODOR. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO FIND THE SOURCE OF THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60. *TT *TR

RAW FUEL ODOR WHEN DRIVING AND STOPPING THE CAR. FUEL LEAK, STARTING PROBLEMS AND FUEL PUMP ISSUE. CAR WAS NOT REPAIRED OR REPLACED UPON REQUEST, PAT MILLIKEN FORD REFUSED TO WORK ON CAR EVEN THOUGH WE WERE IN IMMEDIATE DANGER OF A CATASTROPHIC PROBLEM. PAT MILLIKEN FORD WAS NOT AUTHORIZED BY FORD MOTOR COMPANY TO REMOVE FUEL TANK AND FIX FUEL PUMP UNTIL THEY PROVED THERE WAS A PROBLEM, EVEN THOUGH WE TOOK 25 VIDEOS OVER A 3 MONTH PERIOD AS EVIDENCE. FOR 3 MONTHS OF PAYMENTS, INSURANCE AND FEAR OF THE RISK OF FIRE WHILE DRIVING, FORD MOTOR AND PAT MILLIKEN REFUSED TO REPAIR THE CAR AFTER MORE THAN 5 VISITS, NUMEROUS CONVERSATIONS WITH FORD MOTOR CUSTOMER SERVICE AND PAT MILLIKEN FORD. THE SMELL OF RAW GAS, AND THE LONG GRIND DELAYED START EXISTED WHEN CAR WAS IDLE AFTER TRAVELING LOCAL STREETS AND HIGHWAYS..

I WAS DRIVING AND I STEPPED ON THE BRAKES TO TURN THE CORNER, AND THEY MADE AN AIR RELEASING NOISE AND DID NOT SLOW ME DOWN, THEY WENT COMPLETELY OUT! I HAVE BRAND NEW BRAKES. I TOOK IT TO THE REPAIR SHOP AND IT WAS THE BRAKE BOOSTER SYSTEM. THANK GOD THIS HAPPENED IN A PARKING LOT AND NOT ON THE STREET!

PANORAMIC SUN ROOF CRACKED SUDDENLY WHEN A DOOR WAS CLOSED. CAR WAS STATIONARY AND DOOR WINDOWS WERE UP.

UPON RETURNING FROM AN 8 DAY ABSENCE, I WENT TO START THE CAR AND IT WAS TOTALLY DEAD. TRIED TO JUMP IT AND WHILE INTERNAL ACCESSORY LIGHTS CAME ON IT WOULD NOT START. CALLED FORD AND THEY SENT A TOW TRUCK, WHO JUMPED IT WITH A HAND HELD LITHIUM BATTERY AND IT STARTED. HAD THE TOW TRUCK FOLLOW ME TO THE DEALER, WHERE WITH THE DRIVERS DOOR OPEN, THE ENTIRE CAR WENT DEAD AGAIN. THE DEALER WAS GOING TO REPLACE THE BATTERY BUT IT WOULD NOT FAIL ACCORDING TO THE NEW FORD BATTERY FAILURE CRITERIA AND I SUGGESTED SIMPLY PLACING IT BACK IN THE CAR AND I WOULD CONTINUE TO DRIVE IT LOCALLY. THE CAR SEEMS TO HAVE AN ELECTRICAL ISSUE, AS I HAVE NOTICED WHEN I GET INTO THE CAR, I READJUST MYSELF BY PLACING MY LEFT ARM ON THE ARM REST, DOOR AND MY RIGHT HAND ON THE CENTER CONSOLE AND CENTER MYSELF TO THE STEERING WHEEL. IN THAT PROCESS I HEAR THE DOOR LOCKS GO OFF, FROM PUSHING DOWN ON THE ARM REST, DOOR. MY TURN SIGNAL ALSO LOSES THE CLICKING SOUND FROM TIME TO TIME AND NOW I NOTICE THE TURN SIGNALS LIGHT UP WHEN I PLACE MY HAND IN THE DOOR HANDLE TO UNLOCK THE DRIVERS DOOR. I ENJOY DRIVING THE CAR AND WILL CONTINUE TO WORK WITH MY DEALER TO SEE WHAT CAN BE DONE. MY CONCERN IS BEING OUT OF TOWN OR LEAVING IT AT THE AIR PORT AND HAVING TO DEALING WITH A DEAD CAR. IT ACTED AS IF THE ENTIRE BATTERY HAD BEEN DISCHARGED, SIMPLY SITTING IN THE GARAGE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS WERE ACTIVATED, BUT FAILED TO FUNCTION CORRECTLY. THE VEHICLE WAS TAKEN TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TT CONTACT STATED VEHICLE WAS TAKEN TO RICART FORD WHERE THE CONTACT WAS INFORMED THAT THE DEALERSHIP RECEIVED AN OFFICE MEMO ABOUT THE FORD EDGE WINDSHIELD WIPERS WOULD MALFUNCTION. *TT

VEHICLE WAS PARKED AND OFF. WE LOADED ALL LUGGAGE INTO THE CAR AND CLOSED THE DOORS. BOTH KEYS WERE IN THE DIAPER BAG. THE AUTOMATIC DOOR LOCKS ENGAGED AND WE HAD NO WAY TO GET INTO OUR CAR OR CALL FOR HELP, AS OUR PHONES WERE IN THE CAR. THIS TYPE OF DOOR LOCK DOES NOT REQUIRE YOU TO PUSH THE FOB BUTTON. YOU JUST HAVE TO TOUCH THE DOOR HANDLE WHILE KEYS ARE IN YOUR POSSESSION. BUT THE CAR IS NOT SUPPOSED TO LOCK IF THE KEY IS WITHIN THE VEHICLE. WE HAD TO CALL AAA TO GET THE DOOR UNLOCKED. FORTUNATELY OUR INFANT AND DOGS HAD NOT BEEN LOADED YET. THIS IS THE SECOND TIME THE LOCKS HAVE ENGAGED IN THEIR OWN WHILE THE KEY IS IN THE CAR. ALSO OF NOTE; THE DOORS DISPLAY A SMALL RED LED WHEN LOCKED NORMALLY. THE RED LIGHT WAS NOT ILLUMINATED WHEN THIS HAPPENED, WHICH MAKES ME BELIEVE THERE WAS AN ELECTRICAL ISSUE/MALFUNCTION.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED, INDICATING THAT IT WAS BOTH ON AND OFF. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON IL) WAS CONTACTED, BUT COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 14565487 WAS OPENED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS IN THE PRELIMINARY PROCESS FOR THE INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017. UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD. I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM. I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS. THEREFORE THERE WAS NOTHING THEY COULD DO. I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED. THAT IS MY ISSUE. I DRIVE A LOT AT NIGHT AND THIS IS VERY MUCH A SAFETY CONCERN. I HAVE OWNED 6 FORD PRODUCTS IN THE PAST AND HAVE NEVER EXPERIENCED THIS TYPE OF LIGHTING. I ALSO HAVE DONE MY RESEARCH THRU THE INTERNET AND HAVE NOTICED MANY MANY COMPLAINTS ABOUT THE FORD EDGE LOW BEAM POOR PERFORMANCE. I BELIEVE THE GOVERNMENT SHOULD LOOK INTO THIS MATTER. IT IS NOT SAFE TO DRIVE AT NIGHT. I REALLY HATED TO BRING THIS TO YOUR ATTENTION BUT I FEEL THERE IS A RISK TO FORD EDGE OWNERS. I WAS TOLD BY FORD THAT MAYBE I SHOULD LOOK INTO AFTERMARKET HEADLIGHTS BUT THAT SOUNDED ODD TO ME AS I HAVE PAID $ 40,000 FOR A CAR WITH POOR LOW BEAM HEADLIGHTS. THIS IS A CONCERN THAT SHOULD BE ADDRESSED. FORD SAID THAT THE CAR IS PERFORMING AS DESIGNED. I DISAGREE. THANK YOU FOR YOUR TIME.

SUNROOF HAS CRACKED FOR NO APPARENT REASON. NOTHING HAS COME IN CONTACT NOR HAS ANYTHING HIT IT DIRECTLY. NOT SURE OF WHEN THE CRACKS OCCURED.

AFTER COMPLETING A TURN AND ACCELERATING TO MERGE INTO TRAFFIC, THE VEHICLE SUDDENLY SLAMMED ON ITS BRAKES AND CUT OFF THE ACCELERATOR PEDAL. EVERY TIME I TRIED TO ACCELERATE, IT WOULD SLAM VIOLENTLY ON THE BRAKES AGAIN. AS THIS WAS HAPPENING, ALL DRIVER ASSISTANCE WARNING ICONS WERE INTERMITTENTLY FLASHING ON THE INSTRUMENT PANEL I COASTED TO THE SIDE OF THE ROAD, ENGAGED PARK, SHUT OFF THE VEHICLE AND RESTARTED AND IT WAS WORKING FINE. I HAD THE DEALERSHIP LOOK AT IT AND THEY CLAIMED IT WAS A LOOSE ELECTRICAL CONNECTION THAT CAUSED IT. A FEW MONTHS LATER, THE SAME THING HAPPENED AGAIN. THIS IS EXTREMELY DISCONCERTING, AND IN MY OPINION EXTREMELY DANGEROUS. THANKFULLY IN EITHER INCIDENT MY TODDLER SON WAS NOT IN THE VEHICLE.

NHTSA SHOULD INVESTIGATE THE POTENTIAL FOR SUDDEN FAILURE OF THE BRAKE PEDAL BRACKET MOUNTED ON THE ENGINE COMPARTMENT BULKHEAD ON FORD VEHICLES THAT UTILIZE THE CJ5Z-7825557-AB MOULDING. THIS BRACKET FAILED ON MY 2017 FORD EDGE THAT WAS TWO WEEKS OLD AND HAD 500 MILES ON THE ODOMETER. COPIES OF THE EXPERT MECHANICS' REPORT AND THE REPORT FROM THE METALLURGIST, WHO WAS HIRED TO CONDUCT AN ANALYSIS AND THE FAILURE MODE OF THE BRAKE BRACKET REMOVED FROM MY VEHICLE AFTER THE ACCIDENT, ARE ATTACHED TO THIS COMPLAINT. DURING THE METALLURGICAL STUDY A BRAND NEW BRAKE BRACKET WAS ANALYZED AND WAS FOUND TO HAVE SIMILAR CRACKS. WHEN THE BRAKE BRACKET FRACTURED AND FAILED, THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND I LOST THE ABILITY TO DECELERATE THE VEHICLE. NONE OF THE BRAKE SYSTEM WARNING LIGHTS CAME ON. THE KEY-LESS IGNITION WOULD HAVE BEEN DANGEROUS TO USE BECAUSE IT WOULD HAVE SWITCHED OFF THE ELECTRICAL CIRCUITS TO THE AIR BAGS. MY FULL ATTENTION WAS FOCUSED ON STEERING THE VEHICLE WHILE ATTEMPTING TO CROSS MULTIPLE LANES OF TRAFFIC AND GET ONTO THE ENTRANCE RAMP TO REDUCE SPEED. SEE THE ATTACHED POLICE REPORT FOR A SUMMARY OF THE ACCIDENT. A FORD ENGINEERING REPRESENTATIVE HAS BEEN ACTIVE IN THE INVESTIGATION SINCE APRIL AND FAILED TO INCLUDE OTHER FORD AND SUPPLIER PERSONNEL IN THE JOINT REVIEW OF THE DEFECTIVE PART OR SUGGESTED ANY ADDITIONAL TESTING. WHEN I STARTED CONTACTING FORD IN OCTOBER, SUDDENLY THEY INSISTED THAT I HAD TO GIVE THEM THE DEFECTIVE PART, SO THEY COULD CONDUCT THEIR OWN TESTING AND REVIEW. I REFUSED TO HAND OVER THE PART AND OFFERED JOINT REVIEWS AND TESTING. FORD REFUSED MY OFFER AND BASICALLY SAID TO TAKE THEM TO COURT. CONTRARY TO WHAT FORD MAY CLAIM, THE DAMAGED VEHICLE AND DEFECTIVE PART ARE STILL OWNED BY ME, BUT BEING HELD BY MY INSURANCE COMPANY SINCE TESTING. *BF *TR

PURCHASED THIS 2017 FORD EDGE TITANIUM AWD AS A DEMO FROM TOWN AND COUNTRY FORD IN LOUISVILLE KENTUCKY. VEHICLE HAD 5800 MILES. THE VEHICLE STAYS GARAGED AT MY HOME ADDRESS. I WAS PULLING THE VEHICLE OUT OF THE GARAGE INTO THE DRIVEWAY AND THERE WAS NOTHING AT ALL NEAR THE VEHICLE. I LOOKED INTO THE REAR VIEW MIRROR AND NOTICED WHAT LOOKED LIKE A PUDDLE OF WATER ON THE REAR PART OF THE SUNROOF. I GOT OUT OF THE EDGE TO FIND THAT THERE WAS A LARGE CRACK THROUGH THE REAR STATIONARY PART OF THE SUNROOF.

7/15/17 AT 867 MILES WHILE REVERSING DOWN MY DRIVE MY EDGE ENGINE STOPPED. I CONTACTED THE DEALER AFTER IT STOPPED TWICE MORE DRIVING FORWARD. TOWED FOR SAFETY. THE VEHICLE WAS AT THE DEALER ABOUT A WEEK. THEY WERE ABLE TO REPRODUCE BUT NOT DETERMINE CAUSE. THEY DID CONTACT FORD HOTLINE FOR ASSIST. THEY PUT ON MY INVOICE BAD PIN FITMENTS. THEY WERE NOT SURE IT WAS FIXED AND TURNED IT OVER TO ME. SATURDAY 10/21/17 DRIVING 55MPH ON 2 LANE HIGHWAY WHEN EDGE CAME TO UNEXPECTED HALT CAUSING ME AND MY PASSENGER TO LURCH FORWARD BEING HELD BY SEAT BELTS. THE LEFT SIDE OF THE DASH SHOWED ONE FAULT CODE AFTER ANOTHER. ORANGE WARNING LIGHTS LIT UP. I COASTED OFF THE HIGHWAY ONTO A DRIVEWAY. AFTER RESTARTED VEHICLE AND IT HAD NONE OF WARNINGS. DROVE OKAY. MONDAY CALLED DEALER SERVICE WHO GOT ME IN TUESDAY. SERVICE STATED THEY HAD COLD CODES BUT NO HARD FAULTS/CODES SO THE VEHICLE NEEDED TO BE DRIVEN TO GET IT TO ACT UP AGAIN. I WAS NOT TO RESTART THE ENGINE NEXT TIME IT HAPPENED. I WAS VERY UNHAPPY TAKING A VEHICLE THAT COULD STOP ANYWHERE AT ANY TIME. IS SAFETY A REAL CONCERN OR NOT? 10/30/2017 WAS REVERSING OUT OF PARKING SPOT AND EDGE ENGINE STALLED. START BUTTON FLASHING AND LEFT SIDE OF DASH HAD FAULT CODE AGAIN. CALLED DEALER SERVICE SO COULD GET TRY TO GET HARD CODES BUT THEY TECHNICIAN JUST SAID TO JUST START IT, SAME PROBLEM AS BEFORE. 11/2/17 REVERSING DOWN DRIVEWAY WHEN EDGE STOPPED AND DASH WENT CRAZY. ONE FAULT CODE AFTER ANOTHER CAME UP ON LEFT SIDE OF DASH. ENGINE START BUTTON FLASHING AND LOTS OF ORANGE WARNING LIGHTS ON. VIDEOED DASH. EDGE TOWED FOR SAFETY PER DEALER. SERVICE HAD EDGE 6 DAYS FINDING SOME COMMUNICATION ISSUES WITH/TO POWER TRAIN BUT NO DEFINITE CAUSE. THEY CONTACTED FORD WHO SAID PUT IN NEW POWERTRAIN CONTROL MODULE. EDGE RETURNED TO ME HOPING THIS WAS NEEDED REPAIR.

TAKATA RECALL CAR WAS PURCHASED USED. I RECEIVED A RECALL NOTICE. I'VE VISITED 2 DIFFERENT FORD SERVICE DEPARTMENTS FOR A TOTAL OF 5 TIMES. THEY DO NOT HAVE PARTS. I RECEIVED A NOTICE FROM TK HOLDINGS INC. ABOUT TAKATA'S CLAIM FOR BANKRUPTCY. I AM DRIVING AN UNSAFE CAR. FORD HAS NOT BEEN ABLE TO ACQUIRE PARTS. THE CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT. THE NOTICE FROM TK HOLDINGS CITE THAT, "YOU (OR, IN THE CASE OF A WRONGFUL-DEATH CLAIM, YOU REPRESENT) MAY HAVE CLAIMS AGAINST THE DEBTORS, INCLUDING FOR MONETARY LOSS, PERSONAL INJURY, OR DEATH (IN EACH CASE PAST OR FUTURE) ON ACCOUNT OF YOUR CURRENT OR PAST OWNERSHIP OF A VEHICLE CONTANING A PSAN INFLATOR REGARDLESS OF WHETHER SUCH PSAN INFLATOR IS SUBJECT TO A RECALL OR HAS ALL READY BEEN REPAIRED OR YOU HAVE THUS FAR SUFFERED NO LOSS, INJURY OR DEATH ON ACCOUNT OF YOUR PSAN INFLATOR..." IN MY CASE, I AM EXPOSED TO FUTURE INJURY AND AM THEREBY ASSERTING MY CLAIM.

FORD RECALL 17S16; NHTSA CAMPAIGN 17V427. THE RECALL LETTER, DATED JULY 10, 2017 UNDER THE SIGNATURE OF MICHAEL A. BERARDI SUBJECT: NEW VEHICLE DEMONSTRATION/DELIVERY HOLD INSTRUCTS THE DEALERS TO NOT DEMONSTRATE OR SELL AFFECTED VEHICLES UNTIL REPAIRS HAVE BEEN MADE. I PURCHASED THIS VEHICLE AT BILL PIERRE FORD, SEATTLE, ON AUGUST 19, 2017 AFTER LOCATING IT MYSELF AT EPIC FORD, EVERETT, WASHINGTON. . NO MENTION WAS MADE OF THIS RECALL AND I FOUND OUT ABOUT IT IN EARLY OCTOBER WHEN I CHANGED THE MYCARFAX SMART PHONE APP TO THIS VIN NUMBER. A. THE VEHICLE SHOULD HAVE BEEN FLAGGED BY FORD. B. IT SHOULD NOT HAVE BEEN SOLD TO ME PRIOR TO REPAIR. C. I, AND MY PASSENGERS WERE EXPOSED TO POSSIBLE DANGEROUS CIRCUMSTANCES UP TO DEATH HAD THIS TORQUE CONVERTER FAILED AND ENGINE POWER WAS LOST AT HIGH SPEEDS. D. I HAVE NEVER RECEIVED A RECALL NOTICE FROM FORD. I WORKED WITH BILL PIERRE SERVICE DEPARTMENT TO GET THIS REPAIR DONE. IT TOOK A MONTH TO GET THE PARTS AND GET THE VEHICLE REPAIRED. THE JULY 10 LETTER NOTES FEDERAL LAW REQUIRES THE REPAIRS BE MADE BEFORE SALE WITH A VIOLATION UP TO $21000. I DO NOT KNOW IF THIS FAILURE WAS ADMINISTRATIVE OR WILLFUL MALFEASANCE, BUT THE EXPOSURE TO HAZARDOUS CIRCUMSTANCES IS DESPICABLE. THE FORD.OEMDTC. COM SITE NO LONGER SHOWS 17S16, I HAVE A PAPER COPY.

MY AUTOMATIC DOOR LOCKS ARE FLICKERING GOING DOWN THE ROAD AND SITTING IN THE DRIVEWAY. NO ONE HAS THE KEY FAUB PRESSING ON IT OR ANYTHING.

THE FRONT SUNROOF CRACKED FROM THE FRONT TO THE BACK OF THE GLASS. THE VEHICLE WAS ONLY SIX WEEKS OLD AND HAD BEEN DRIVEN ONLY 2,900 MILES. THE DEALER SAID THAT THEY HAVE SEEN THIS HAPPEN A LOT BUT THAT THE $1,300 REPAIR WOULD NOT BE COVERED UNDER WARRANTY. FORD MOTOR COMPANY CONFIRMED THE NEXT DAY THAT THEY WOULD NOT COVER THIS DEFECT.

THIS IS THE 4TH TIME OVER THE LAST SEVERAL MONTHS THAT CAR BATTERY HAS GONE COMPLETELY DEAD AFTER SITTING FOR A FEW DAYS IN OUR GARAGE. WILL NOT START. LOCAL DEALERSHIP AND FORD UNABLE TO FIX ISSUE AT THIS TIME. VEHICLE TOWED FROM OUR GARAGE ON OCTOBER 5TH. LOCAL PERSONNEL AT DEALERSHIP UNABLE TO RECREATE THE PROBLEM. FORD HAS DISPATCHED TECHNICIAN/ENGINEER TO THE DEALERSHIP TO HELP HELP IDENTIFY THE PROBLEM. VEHICLE IS SIX MONTHS OLD WITH 2800 MILES.

CAR FAILED CONTINUALLY TO START NOT PRODUCING A CODE TOW TRUCK DRIVER WAS UNABLE TO START VEHICLE INTERMITTENT HAPPENED MULTIPLE TIMES LIGHTS FLASH ON DASH [XXX] VIN HAS HAD ISSUES WITH ENGINE SHUTTING DOWN WHILE DRIVING AT 35 MPH AND 45 MPH (NOTED IN 2 NHTSA INCIDENTS) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER. ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF. SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR "STEERING ASSIST FAULT SERVICE REQUIRED" "CROSS TRAFFIC SYSTEM FAULT" "BLIND SPOT SYSTEM FAULT" "FULL ACCESSORY POWER ACTIVE" CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES FORD STATES IT IS INTERMITTENT AND NOT PRODUCING A CODE

CAR BUCKED AND WAS STALLING WHILE MAKING A LEFT HAND TURN. VEHICLE WOULD NOT START,EVENTUALLY IT STARTED WAS TO BRING THE CAR TO FORD, CAR TOOK ABOUT 10 TRIES TO START THEN STALLED. CAR WAS TOWED TO FORD, STARTED THERE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE (TOW DRIVER WAS UNABLE TO START VEHICLE). I HAVE ABOUT 4 VIDEOS OF THE ISSUE WHEN IT WOULD NOT START, ALSO HAVE PICTURES. DEALER HAD THE CAR FOR ABOUT 10 DAYS, THEY SAID THEY HAVE ANOTHER VEHICLE IN FOR SERVICE DOING THE SAME THING. (THIS IS AFTER REPORTING ONE ISSUE WHERE THE CAR LOST POWER WHILE DRIVING AT APPROX 35 MPH DEALER WAS UNABLE TO DUPLICATE THE ISSUE, SENT ME HOME WITH THE VEHICLE.)

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

I OPENED THE ELECTRIC LIFTGATE AND WAS IN THE PROCESS OF PLACING A WHEELCHAIR INTO THE BACK COMPARTMENT WHEN THE HATCH DECIDED TO CLOSE AUTOMATICALLY. THE LIFTGATE STRUCK ME ON THE HEAD AND CONTINUED TO PUSH ME DOWN. I HAD TO PUSH ON THE LIFTGATE AS HARD AS I COULD TO GET IT TO REVERSE. IF A YOUNG CHILD HAD BEEN HIT IT WOULD HAVE CAUSED SERIOUS INJURIES. WE CALLED 2 FORD DEALERS WHO OFFERED TO GIVE US AN APPOINTMENT FOR SERVICE WITH A 2 WEEK WAIT. (BOY, DO THEY CARE). I ENDED UP WITH A MILD CONCUSSION......NAUSEA AND MILD LIGHTHEADEDNESS. SOMETHING SHOULD BE DONE TO STOP THIS LIFTGATE FROM HURTING PEOPLE....

THE SUN VISOR ON THE PASSENGER SIDE FELL OUT OF THE HEADLINER ON THE MOUNTING SIDE THE FIRST TIME WE PUT IT DOWN--IT HUNG DOWN ABOUT TWO INCHES. TODAY UNDER RAPID ACCELERATION THE OTHER SIDE CAME OUT OF IT;S CLIP FASTENER AND THE WHOLE UNIT FELL DOWN ABOUT TEN INCHES IN FRONT OF MY WIFE FACE. IT ALSO APPEARS THAT THE DRIVERS SIDE VISOR HAD ALREADY BEEN REPAIRED AS THERE ARE DIRTY SMUDGES ON THE UNDERSIDE OF THE VISOR. THERE WAS ALSO AN EDGE--2017--ON THE SHOWROOM FLOOR THAT HAD THE DRIVERS SIDE VISOR HANGING DOWN A COUPLE OF INCHES DUE TO A FAULTY FASTENER.. WE SAW A TOTAL OF THREE EDGE'S INCLUDING THE ONE WE PURCHASED AND THREE OF THE SIX VISORS HAD THE SAME ISSUE. IFS A DRIVERS SIDE VISOR CAME DOWN THE WAY OUR PASSENGER SIDE VISOR DID TODAY THERE IS A VERY GOOD CHANCE OF IT CREATING AN ACCIDENT. I AM FINALLY HAVING MINE REPAIRED TOMORROW AFTER WAITING TWO WEEKS. I HAVE SPOKEN WITH TWO SERVICE DEPARTMENTS WHO CHECKED SERVICE BULLETINS AND THEY SAID THERE HAD BEEN NO REPORTED ISSUES BUT OBVIOUSLY THERE IS. ALSO SPOKE WITH FORD MOTOR COMPANY CUSTOMER SERVICE AND GOT THE SAME STORY. I HAVE PICTURES BUT DUE TO BEING INCOMPETENT WITH USING A COMPUTER AND IPHONE I CANNOT GET THE PICTURES TO THIS DOCUMENT. IF YOU SEND ME AN EMAIL I CAN ATTACH THE PHOTOS TO A REPLY.

ON AUGUST 16, 2017 I RENTED A 2017 FORD EDGE FROM ALAMO AT THE SAVANNAH, GA AIRPORT. ON AUGUST 18, 2017 WHILE EN ROUTE FROM SAVANNAH TO CHARLESTON, SC I WAS STOPPED BY A POLICE OFFICER ON HIGHWAY 17 NEAR YAMASSEE, SC. WHILE ON THE SHOULDER WITH THE CAR RUNNING BUT STATIONARY, SMOKE BEGAN COMING OUT OF THE CAR. MYSELF AND MY FAMILY EVACUATED AND WITHIN 5-10 MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE POLICEMAN RADIOED FOR A FIRE TRUCK BUT BY THE TIME THE FIRE WAS PUT OUT, THE ENTIRE CAR AND ALL OF ITS CONTENTS WAS DESTROYED.

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE SUDDENLY TURNED IN FRONT OF THE CONTACT AND CRASHED INTO THE FRONT OF THE VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND A FEW TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS NO LONGER OPERABLE. THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO THE RODIO FORD DEALER (LOCATED AT 13680 W TEST DR, GOODYEAR, AZ 85338; 623-298-3900) WHO THEN HAD THE VEHICLE TOWED TO THE UNLIMITED COLLISION BODY SHOP (LOCATED AT 8112 N 75TH AVE, PEORIA, AZ 85345; 623-979-7565) WHO DEEMED THE VEHICLE TOTALED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

MFG RECALL #17S16 NHTSA RECALL # 17V427 FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER. OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.

CAR LOST POWER IN THE MIDDLE OF DRIVING CAR WAS IN DRIVE ON A STRAIGHT ROAD, APPROXIMATELY 35 MPH WHEN IT LOST POWER. THE ACCESSORIES WERE WORKING,

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL ODOR WITHIN THE CABIN WITHOUT WARNING. IN ADDITION, THE CONTACT AND THE PASSENGER (HIS WIFE) EXPERIENCED A CHEMICAL TASTE WITHIN THEIR MOUTHS, BURNING IN THEIR THROATS, AND HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER (DIEHL'S FORD SALES 11782 NATIONAL PIKE, GRANTSVILLE, MD, 21536). THE CONTACT WAS INFORMED OF TSB 17-0035 (ENGINE AND ENGINE COOLING). THE DEALER CONDUCTED A SMOKE TEST AND DIAGNOSED THAT THE EXHAUST SPOILER OVER THE REAR HATCH SEALS FAILED. WITH THE AIR CONDITIONER ON RECIRCULATION MODE, THE VEHICLE RE-ABSORBED THE EXHAUST FUMES INTO THE CABIN. THE DEALER REPAIRED THE SPOILER, AND SEALS, AND ASKED THE CONTACT TO TEST DRIVE THE VEHICLE. THE REMEDY FAILED. DUE TO TEST DRIVING THE VEHICLE THREE TIMES PER THE DEALER, THE CONTACT HAD TO GO TO THE HOSPITAL TO RECEIVE MEDICAL ATTENTION. THE HOSPITAL STATED THAT THE CONTACT RECEIVED CARBON MONOXIDE POISONING ACCORDING TO A BLOOD TEST. THE RESULTS WERE NOT SEVERE, BUT THE PHYSICIAN RECOMMENDED TO AVOID THE VEHICLE, BREATHE FRESH AIR, AND GET PLENTY OF REST. THE DEALER STILL HAD THE VEHICLE AND, THIRTY DAYS LATER, A REMEDY STILL COULD NOT BE PROVIDED AFTER MULTIPLE ATTEMPTS. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE THE SAME DAY THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 12525112. THE MANUFACTURER WAS UNABLE TO DIAGNOSE THE VEHICLE FEWER THAN THREE ATTEMPTS WITHIN THIRTY DAYS. THE CONTACT ASKED FOR THE VEHICLE TO BE BOUGHT BACK UNDER THE LEMON LAW. THE FAILURE MILEAGE WAS 1,500.

MY CHILDREN AND I WERE IN A COLLISION THAT WAS SO BAD THE CAR WAS TOTALED. SOMETIME IN THE MIDDLE OF THE COLLISION THE DRIVER SEAT BELT AND THE PASSAGER'S SEAT BELT BEHIND THE DRIVER CAME UNCLIPPED. WE WERE WEARING THEM AND THE PROOF IS ON OUR CHESTS FROM THE BURN. HOWEVER, IF A HEAVY VEHICLE HAD HIT US FROM BEHIND MY SON AND I WOULD HAVE BEEN THROWN FROM THE CAR BECAUSE OF THIS. MY DAUGHTER'S SEAT BELT (BACK PASSAGER BEHIND FRONT PASSENGER SEAT) DID NOT UNCLIP. JUST THE TWO ON THE DRIVER'S SIDE.

I HIT A UTILITY POLE HEAD ON. I SWERVED TO MISS A CAR. I WAS TRAVELING A SPEED AT ABOUT 25 MILES A HOUR. THE AIR BAG DIDN'T DEPLOY.

THE REAR HATCH CLOSED ON ME WITHOUT ANY KIND OF WARNING AS I HAD MY HAND'S FULL WITH GROCERIES AN COULD NOT STOP THE DOOR . THE CAR WAS IN PARK THE IGNITION WAS OFF

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS AND WHEN THE VEHICLE WAS PARKED, THE LIFTGATE WOULD NOT CLOSE AND THE LIFTGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FORD OF KIRKLAND LOCATED AT 11800 124TH AVE NE KIRKLAND, WA 98034 888-902-1374) WHERE IT WAS DIAGNOSED THAT IT WAS A DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DECLINED TO REPURCHASE THE VEHICLE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,259. *TR

AFTER REFUELING AT A BP SERVICE STATION, I WAS UNABLE TO REMOVE THE FUEL NOZZLE FROM THE FUEL FILLER DOOR. I DIDN'T WANT TO FORCE THE REMOVAL OF THE NOZZLE SO I CALLED FORD ROAD SIDE ASSIST. AFTER TRYING THEIR RECOMMENDATIONS THEY SUGGESTED HAVING THE CAR TOWED. I EXPLAINED THE CAR CANNOT BE TOWED BECAUSE THE NOZZLE WAS STUCK IN THE DOOR. THEY SUGGESTED I CALL THE DEALER SERVICE DEPARTMENT. I CALLED THE DEALER AND THEY HAD NOT HEARD OF THIS ISSUE AS WELL AND HAD NO FIX. THE BP ATTENDANT HAD SEEN THIS ISSUE BEFORE AND SUGGESTED I TAKE THE EDGE OF A SCISSOR WHICH SHE SUPPLIED AND WEDGE IT BETWEEN THE NOZZLE AND DOOR. IT WORKED. THE NOZZLE RELEASED FROM THE DOOR. THIS WAS MY VERY FIRST FILL UP AS MY CAR HAS ONLY 344 MILES ON THE ODOMETER. *TR