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2017 Bentley Bentayga GT 2 DR AWD

1
Recalls
8
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

8 Complaints

for 2017 BENTLEY BENTAYGA
06/28/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE
Incident Date: 02/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: SJAAC2ZV0HC******
Summary

The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.

09/05/2017
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: SJAAC2ZVXHC******
Summary

EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USING ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.

09/04/2017
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 08/15/2017
Crash: No
Fire: No
Summary

BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE STOPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKING OUT AT 300-400 YARDS IT DISREGARDS THAT INPUT TAKING ONLY THE 100 YARD INPUT. WHAT THEN HAPPENS IS THE CAR ON REALISING THAT THE STATIONARY OBJECT IS NOW AT 100 YARDS ATTEMPTS TO DO AN EMERGENCY STOP. WHICH IS IMPOSSIBLE. THIS HAPPENED BY ACCIDENT TO ME ON A HIGHWAY, AND I HAVE TO SWERVE ONTO THE HARD SHOULDER TO AVOID A COLLISION. IF THE MANUFACTURER WANTS TO INSTALL INTELLIGENT SYSTEMS THEN IT WOULD BE REALLY HELPFUL IF THEY WERE DESIGNED RIGHT. IT IS ABSOLUTELY POSSIBLE TO TAKE A RADAR INPUT AT 300 YARDS AND 100 YARDS FROM THE SYSTEM AND THEN MANAGE THIS SITUATION SAFELY. THIS IS A BASIC DESIGN FAULT. THEY SHOULD GO TEST A MERCEDES TO SEE HOW TO DESIGN THIS PROPERLY.

09/03/2017
Components: STEERING
Incident Date: 07/27/2017
Crash: No
Fire: No
Summary

BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LINE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. I TOOK THE VEHICLE IMMEDIATELY TO BENTLEY AFTER THE SECOND OCCASION AND THEY FAILED AGAIN TO FIND THE FAULT. THEY ASKED ME IF I COULD VIDEO IT HAPPENING - BUT THAT SEEMS TO MAKE A DANGEROUS SITUATION MORE DANGEROUS AND I DON'T KNOW WHEN IT IS GOING TO HAPPEN. THIS IS THE PROBLEM WITH SELF DRIVING CARS THAT ARE DESIGNED BADLY, IT MAKES YOU INCREDIBLY NERVOUS TO DRIVE AS YOU NEVER KNOW WHAT THE CAR IS GOING TO DO.

09/02/2017
Components: ENGINE
Incident Date: 08/30/2017
Crash: No
Fire: No
Summary

THE AUTO START ON THIS BENTLEY BENTAGYA MOST OF THE TIME DOES NOT WORK PROPERLY, BUT AS I AM NOW OVER 12,000 MILES IT HAS STARTED TO CAUSE THE CAR TO CALL AT ODD TIMES. FOR EXAMPLE COMING OUT OF A PARKING SPACE THE CAR STALLED LEAVING ME HALF IN AND HALF OUT THE SPACE. IT ALSO STALLED AT A TRAFFIC LIGHT 3 DAYS AGO. THEN THE WARNINGS COMMON AND THEN GO OFF, FINALLY I CAPTURED THIS WARNING ON CAMERA. ANNOYINGLY THE BENTLEY SYSTEM DOES NOT SEEM TO LOG THE WARNINGS AND ALL THE FAILURES AS EVERY TIME I TAKE THIS CAR TO THE DEALER THEY CLAIM THEY CANT FIND THE PROBLEM, DESPITE HAVING EVIDENCE IN HAND, SUCH AS A PHOTO LIKE THIS. YOU COULD CALL THIS CAR A LEMON BUT YOU WOULD BE BETTER TO CALL TO BADLY DESIGNED - THERE ARE SOME SEVER ISSUES WITH THIS MODEL MOST GOING DIRECTLY TO SAFETY.

09/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2017
Crash: No
Fire: No
Summary

BENTLEY SAFEGUARD FAILURE BENTLEY SAFEGUARD IS SUPPOSED TO STOP THE CAR IN THE EVENT OF AN OBSTACLE. I WAS IN THE VEHICLE ATTEMPTING TO MAKE A LEFT HAD TURN FROM THE RIGHT HAND LANE ON A TWO WAY ROAD. THE TRAFFIC WAS HEAVY BUT FREE FLOWING AT AROUND 20 MPH. A LARGE 18 WHEELER TRUCK FLASHED ME TO MAKE THE TURN, SO I STARTED QUICKLY TO DO THE TURN AND AS I GOT NEARLY HALF WAY ACROSS THE ROAD BENTLEY SAFEGUARD STOPPED THE CAR IN THE DIRECT ONCOMING PATH OF THE TRUCK. THE SEMI THEN HAD TO EMERGENCY BREAK TO AVOID ME AS A STATIONARY OBJECT IN THE MIDDLE OF THE ROAD. HE MANAGED TO DO THIS STOPPING A FEW YARDS FORM THE CAR. MY SON WAS IN THE PASSENGER SEAT, HE IS 13 YEARS OLD, AND I WAS IN FEAR THAT THE TRUCK COULD ACTUALLY HIT HIM AND I COULD DO NOTHING TO GET THE CAR GOING AGAIN IN TIME. I HAVE NOW TURNED BENTLEY SAFEGUARD OFF. THE DEALER CLAIMED THAT THE SAFEGUARD MIGHT BE IN THE HIGH ALERT MODE, BUT REGARDLESS OF WHICH MODE IT IS IN IT IS DANGEROUS. THE SEMI DRIVER WAS VERY UPSET AND THE HORNS BLASTED.

08/31/2017
Components: VISIBILITY/WIPER
Incident Date: 07/01/2017
Crash: No
Fire: No
Summary

THE BAD DESIGN OF THE BENTLEY BENTAYGA VENTILATION SYSTEM AT THE FRONT CAUSES THE SCREEN TO STEAM UP ALL THE TIME IN HUMID WEATHER MAKING IT VERY HARD TO SEE OUT THE FRONT WINDOW. YOU CLEAN IT AND IT IS STEAMED AGAIN IN 5 SECONDS. I HAVE NEARLY HIT A PEDESTRIAN BECAUSE OF THE BAD VISIBILITY ON A RELATIVELY HUMID VIRGINIA DAY. A PHOTO IS ATTACHED

08/30/2017
Components: STEERING,AIR BAGS,ENGINE
Incident Date: 01/01/2017
Crash: No
Fire: No
Summary

1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBLE, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERLY. ONE VULNERABILITY WAS FIRST IDENTIFIED IN 1999, AND IT WAS PATCHED IN 1999 AND ON THIS BENTLEY IT STILL EXISTS. BOTH MAKE THIS CAR EXTREMELY UNSAFE.

1 Recalls

for 2017 BENTLEY BENTAYGA
10/11/2016
CAMPAIGN NUMBER: 16V816000
SEATS
If the seat mechanism and instrument panel joints were not tightened, they can loosen, increasing the risk of injury in the event of a crash.
Campaign Number: 16V816000
Manufacture: Bentley Motors, Inc.
Components: SEATS
Summary

Bentley Motors, Inc. (Bentley) is recalling certain model year 2017 Bentayga vehicles manufactured March 1, 2016, to September 30, 2016. During the assembly process, the affected vehicles may not have had the seat mechanism and instrument panel joints properly tightened.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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