EN

2017 Buick Enclave SUV FWD

2
Recalls
17
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.9%

Complaints
Recalls

17 Complaints

for 2017 BUICK ENCLAVE
01/11/2022
Components: UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 09/01/2007
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD1HJ******
Summary

On the SVC list, the traction control will turn off unexpectedly & the check engine light will come on. Recently, when this occured, 01/09/2022, the vehicle would start to jerk & lose power. The vehicle eventually recovered after a few minutes at reduced speed. Speed of vehicle during these occurences was any where from 30 to 45 mph, on good asphalt road, driving at a constant speed. Will return to dealer again on 1/12/2022, car will have approxmitely 25000 on it. ADAS list, foward collision warning would not always work. Lane departure warning would sometimes turn off from a few seconds to several minutes. Dealer unable to reproduce problems, no error reading indicating problem, no bulletins from manufacture related to problems. Was told to keep driving the vehicle until something happens again, then bring it in. ( I guess I am not suppose to drive it out of town.)

11/12/2020
Components: STEERING,ENGINE
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRAKD9HJ******
Summary

POWER STEERING STOPS FUNCTIONING WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, RESULTING IN A LIKELY CAR ACCIDENT. DRIVING IN CITY MAKING ANY KING OF TURN EITHER LEFT OR RIGHT. THIS HAS HAPPENED TWICE ALREADY. ROUGH IDLE WHEN ENGINE IS COLD.

04/28/2020
Components: AIR BAGS
Incident Date: 04/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5GAKRAKD2HJ******
Summary

THE CAR WAS REAR ENDED WHILE PARKED. THE CAR IS TOTALED. THE CAR MOVED UP SEVERAL FEET UPON IMPACT IN PARK AND HIT THE TRAILER THAT WAS PARKED IN FRONT OF IT. THE AIRBAGS DID NOT DEPLOY AND THE SCREEN SHOWED AN ERROR MESSAGE FOLLOWING THE ACCIDENT THAT SAID "SERVICE AIRBAGS". THERE WAS NO PRIOR NOTIFICATION OF THIS SORT PREVIOUS TO THE ACCIDENT. THIS AIRBAG ISSUE SHOULD HAVE BEEN ALERTED BEFORE THE ACCIDENT TOOK PLACE.

02/17/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVBKD6HJ******
Summary

ENGINE LIGHT WITH ENGINE POWER IS REDUCED, TRACTION CONTROL SERVICE CAME OUT SEVERAL TIMES ON THE HIGHWAY WITH NO SNOW ICE OR RAIN.VERY SCARY MOMENTS, NEED TO CHECK OUT.

11/13/2019
Components: ENGINE
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKDXHJ******
Summary

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO MANSFIELD BUICK GMC (1400 PARK AVE W, MANSFIELD, OH 44906, (419) 529-3211) WHERE IT WAS DIAGNOSED THAT THERE WERE MISFIRES ON CYLINDER NUMBER ONE AND NUMBER THREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,906. *CW CONSUMER STATES THAT BRAKING SYSTEM PULSATES WHEN ATTEMPTING TO STOP. DEALER DETERMINED THIS WAS CAUSED BECAUSE THE FRONT AND REAR PADS WERE SLIGHTLY WARPED. VEHICLE WAS NOT REPAIRED. *DL

11/12/2019
Components: SEAT BELTS
Incident Date: 11/02/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5GAKVBKD1HJ******
Summary

WE WERE DRIVING OUR BUICK ENCLAVE ON I 94 EXPRESSWAY NEAR MERRIMAN ROAD NEAR DETROIT METRO AIRPORT WHEN WE HIT A CONSTRUCTION ZONE. WE SLOWED DOWN TO 15 MPH WHEN CAR BEHIND HIT US GOING FULL HIGHWAY SPEED. THERE WERE 4 PEOPLE IN THE CAR. 2 OF THE PEOPLE (THE DRIVER AND PASSENGER BEHIND THE DRIVER) DID NOT HAVE THE SHOULDER SEAT BELT HOLD. THE DRIVER HIT THE STEERING WHEEL AND THE PASSENGER HIT THE BACK OF THE DRIVERS SEAT. THE AIRBAG DID NOT DEPLOY. THE ANSWER FROM GM WAS A SIMPLE 'WELL IT SHOULD HAVE'. WE BOUGHT THE CAR WITH 13000 MILES FROM TODD WENDELL IN WESTLAND MICHIGAN. THEY SAID WHEN THEY CERTIFY A USED CAR THEY DO NOT CHECK SEAT BELTS. THEY SAID THEY WOULD CHECK ON THAT A WEEK AGO AND CALL BACK (THEY DID NOT). CALLED BACK 4 DAYS AGO AND NO RETURN CALL. GM SAID THEY WERE GOING TO LOOK AT THE CAR BUT NEVER DID. I AM ABOUT READY TO SEND TITLE TO AAA AND THE CAR WILL BE GONE. ENCLAVES HAVE A HISTORY OF SEAT BELT FAILURE. I AM HERE TO SAY THEY HAVE NOT FIXED THE PROBLEM..THEY NEED TO DEAL WITH THIS BEFORE OTHERS ARE HURT!

03/06/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 02/19/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL FOR ASSISTANCE WITH DRIVING IN TRAFFIC. ONCE THE CRUISE CONTROL WAS DISENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL FOR MORE THAN TWO MINUTES. THE VEHICLE WAS TAKEN TO SIMS BUICK-GMC (3100 ELM RD NE, WARREN, OH 44483, (330)-984-4690) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.

02/11/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRBKD3HJ******
Summary

MY CAR WHICH I HAVE HAD FOR 9 MONTHS IS TAKING ON WATER FROM RAIN. IT SHORTED OUT THE EGNITION SWITCH, AND AFTER RAIN YESTERDAY IT DID IT AGAIN. IT WONT TURN START AT TIMES, OR IT WONT TURN OFF! LOOKING THROUGH BUICK FORUMS THESE HAVE BEEN HAVING THESE PROBLEMS SIENCE 2008 WITH HEAVY RAIN!

12/20/2018
Components: POWER TRAIN,ENGINE
Incident Date: 02/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVBKD0HJ******
Summary

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED AND THE SERVICE STABILITY TRACK INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEARTH CHRYSLER DODGE JEEP RAM (608-519-4698, LOCATED AT 602 8TH ST, MONROE, WI 53566) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO THE SAME DEALER TO INVESTIGATE THE FAILURE. THE TECHNICIAN WAS INSTRUCTED TO REPLACE THE TRANSMISSION, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *TR *TR

11/04/2018
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
Incident Date: 10/02/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 5GAKRBKD6HJ******
Summary

WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY

03/19/2018
Components: SEATS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD4HJ******
Summary

PASSENGER SEAT DOES NOT HEAT PROPERLY

12/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: VIN: 5GAKVC******
Summary

HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!

12/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GKVCCKDXHJ******
Summary

AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE

09/28/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVBKD1HJ******
Summary

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.

09/12/2017
Components: VISIBILITY/WIPER
Incident Date: 09/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVBKD6HJ******
Summary

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING THE VEHICLE, THERE WAS A DISTRACTING REFLECTION FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH IMPAIRED DRIVING. WHILE THE CONTACT WAS DRIVING TOWARDS THE SUNLIGHT, IT SEEMED AS IF THE WINDSHIELD WERE FRACTURED. THE VEHICLE WAS TAKEN TO SUNTHRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST PETERS, MO 63376, (636) 939-0800) TO BE INSPECTED, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125. UPDATED 11/02/17*LJ CONSUMER STATED THIS STRIP IS DESIGNED TO LIGHT UP A BLUISH GLOW AT NIGHT ACROSS THE DASH BOARD DOORS. SERVICE MANAGER STATED THERE SEEMS TO BE AN INHERENT FLAW IN THE DESIGN OF THE 2017 ENCLAVE UPDATED 7/16/18*JB

08/27/2017
Components: STRUCTURE
Incident Date: 04/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRAKD1HJ******
Summary

THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.

03/02/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/09/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5GAKVCKD5HJ******
Summary

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN

2 Recalls

for 2017 BUICK ENCLAVE
08/04/2021
CAMPAIGN NUMBER: 21V246000
AIR BAGS:CRITICAL FASTENERS
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Campaign Number: 21V246000
Manufacture: General Motors, LLC
Components: AIR BAGS:CRITICAL FASTENERS
Summary

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/10/2021
CAMPAIGN NUMBER: 21V782000
AIR BAGS:FRONTAL
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Campaign Number: 21V782000
Manufacture: General Motors, LLC
Components: AIR BAGS:FRONTAL
Summary

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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