EN

2017 Dodge Grand Caravan VAN FWD

2
Recalls
207
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

207 Complaints

for 2017 DODGE GRAND CARAVAN
02/05/2022
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/17/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

Drivers side passenger door lock stuck in locked position. Door will not open automatically and can not be opened manually.

02/03/2022
Components: UNKNOWN OR OTHER
Incident Date: 02/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

Rear sliding door actuator for the door lock seized causing the door to be permanently shut with no way to manually open it. This is a safety issue that should be addressed.

02/02/2022
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that both the driver’s and passenger’s side sliding door locks would remain stuck in the locked position. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

01/27/2022
Components: STRUCTURE
Incident Date: 01/13/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4HR******
Summary

Door lock actuator and latch failed rendering sliding doors in operable. In the even of a crash this can result in fatalities from not being able to exit the vehicle.

01/26/2022
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/26/2022
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg7hr******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger's sliding door would not open as needed. Additionally, the front driver's side window would not roll up as needed. The vehicle was taken to an independent mechanic for the passenger's side sliding door and diagnosed that the door actuator was positioned upside down. The vehicle was repaired, however, there was an abnormal buzzing sound coming from the passenger's side door. The vehicle was taken back to the mechanic, who diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic for the front driver's side window and diagnosed with a faulty window regulator. The window regulator was replaced. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the X98 (Sliding Door Actuator) Extended Warranty. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was 59,943.

01/18/2022
Components: ELECTRICAL SYSTEM
Incident Date: 01/18/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

Rear sliding door is stuck shut and will jot open with any power buttons nor manually. This poses a safety hazard should there be an emergency.

01/13/2022
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 01/12/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger’s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open. The contact stated that the rear seat passengers climbed into the front of the vehicle to exit the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 90,000.

01/04/2022
Components: STRUCTURE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4HR******
Summary

I purchased the vehicle in February 2019 and within a year the passenger-side sliding door would not unlock and would not open. Through research, I learned it was the actuator that had gone out in the door. In November of 2021, the driver-side sliding door started making a grinding noise every time the doors were locked, indicating the actuator on that door was about to go out as well. Not having access to open the back doors of a minivan negates the benefits of driving a van, plus can cause a serious safety concern if individuals aren't able to exit the vehicle if needed.

12/30/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5HR******
Summary

The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.

12/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

The sliding door drivers side has malfunctioned. Stuck in lock position. Cannot unlock or lock. The door is stuck closed. I’ve tried everything to try to open it. Will not open. Passengers cannot get out. I presume it’s the acutater that I cannot afford to get fixed. This is a safety issue.

12/08/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg7hr******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver’s side sliding door would not open manually or electronically. Additionally, the door failed to lock securely. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the rod in the door was loose and needed to be replaced. The rod clips were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

12/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg9hr******
Summary

Rear door makes a buzzing sound when door is unlocked. Door also does not seem to function properly when closing and opening.

11/27/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.

11/19/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg0hr******
Summary

The passenger side electronic locks stopped working and will not allow the doors to open. Passengers could be trapped in car and unable to be removed from inside

11/14/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out. The driver side sliding door will stick shut and not open and when it does open it makes a loud buzzing sound every time the door opens or locks. Now at 110,000 miles, the car not starting, then starting but acting like its about to die. Battery and alternator both tested good and we are being told it is probably a faulty computer system.

11/08/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg6hr******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door would not unlock or open. The door lever was inoperable. The dealer was made aware of the failure and the contact was on his way to have the vehicle diagnosed. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 64,000.

11/03/2021
Components: STRUCTURE
Incident Date: 10/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXHR******
Summary

Our drivers side back sliding door lock mares a loud buzzing sound but doesn’t lock. This is a huge safety issue as my 3year child sits by that door and could potentially open the door. There has been no warning signs. Our van is only 4 years old it should be having expensive issues like this.

10/28/2021
Components: STRUCTURE,SEATS
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5HR******
Summary

The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.

10/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4HR******
Summary

The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the "locked" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position. I called my Dodge dealer today, October 28th, and they said they would have to diagnose the problem and the earliest diagnostic appointment they have is December 7th! I told them it is a safety issue and I have kids that sit in the back and need to be able to get out in case of an emergency, so is there any way they can just get it "unstuck" so I can manually do it. I don't care if they can't get it to work automatically, but physically so we can open and close it. He said "no"! It sounds like an "actuator problem", but without diagnosing, there is nothing they can really do. So now I am stuck with what I consider a very unsafe vehicle and they're not too concerned about it. Is there anything you can do to help me with this problem?

10/27/2021
Components: POWER TRAIN
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg1hr******
Summary

While coming out of a curve I stepped on the throttle but the car didn’t respond. It acted like the transmission had failed. I then swerved to the shoulder so we wouldn’t be rear ended but a semi which was following us. I put the vehicle in park and turned it off. When I restarted the vehicle it wouldn’t come out of 1st gear. I have since had the vehicle inspected and was told the tans axle pump was bad which is a known recall for the previous 2 years. But can’t find out if the 2017 is part of the recall. The vehicle on has 88,000 miles on it so the transmission shouldn’t have any issue.

10/20/2021
Components: POWER TRAIN
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg1hr******
Summary

While driving the car will not shift through the gears. No warning lights came on and all fluids are at proper levels. Vehicle is making a whining noise.

10/14/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg6hr******
Summary

The door lock actuator on the sliding drivers side door is making a loud buzzing sound when the doors are locked and unlocked. The door lock actuator on the passenger side sliding door has quit working.

10/05/2021
Components: AIR BAGS,ENGINE
Incident Date: 09/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4HR******
Summary

Airbag light came on and will not go off. Two separate cases. P066DD code causes check engine light to come on from ti.e to time.

09/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg7hr******
Summary

The right door electric lock actuator makes bussing noise when you unlock the door.This seems to be a common problem with many vans . I have 65000 Klms on the vehicle from my research it will cost around $600 to fix . I am concerned that eventually the lock will fail and compromise my vehicle. From what I have seen you need to take the door totally apart to get to the actuator. I find it very odd that all the vans have the same actuator go faulty passenger side

09/10/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg3hr******
Summary

The contact owns a 2017 Dodge Caravan. The contact stated that the rear driver’s and passenger’s side sliding doors would not unlock with the fob key or manually. The contact stated that the sliding doors appeared that the latches were stuck in locked position. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,760.

09/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg4hr******
Summary

Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle

09/03/2021
Components: STRUCTURE
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

the rear passenger side door will not unlock or open. upon searching for possible solutions, I found that this is not an uncommon issue. This is an issue as if there is an accident, the door will not unlock or open to evacuate.

09/02/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9HR******
Summary

We just bought a 2017 Grand Caravan from a dealer. The door makes a loud buzzing sound when you use the lock or try to open the door. After research, it seems to be the lock actuator and is happening to many people. If the locking mechanism is malfunctioning, that is a safety concern. Especially when you have children in the car often. The doors also stall and jam when opening and closing and get stuck. Since they aren't manual, but electric this causes a problem.

08/25/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

Engine/Transmission: Transmission was replaced by Manufacture. P/T Not shifting into gear properly. Hard shifting into gear. Slow start climbing incline in hills, speeds up drastically when the car is starting to decline, knocking noise. Dash lights, odometer, and warning lights come on and off without warning. The car has to be turned on and off to make the odometer, dash lights and warning lights rest and work. Safety: 2017 Dodge Grand Caravan will suddenly stop while driving at 65--70 mph in traffic without notice. The vehicle is unable to be physically moved out of the drive gear or any gear. The vehicle has been inspected by Doge dealership and found nothing wrong several times. Transmission light is on. No warning lamps, or messages to tell the driver the vehicle will suddenly stop at a high rate of speed or any speed. All of the gauges including lights will turn off without any warning while driving at any speed. There is a burning smell. Started from 2019 to present date.

08/23/2021
Components: SEATS
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg8hr******
Summary

Passenger front seat headrest deployed while vehicle was parked. No collision occurred to initiate this. I see this is a huge issue online with to s of caravan owners. This really should be recalled before someone gets really hurt if sitting in one of these seats and it occurs without reason!

08/15/2021
Components: STRUCTURE
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4HR******
Summary

My right slider door will not lock with the fob or manually leaving my car unlocked at all times. I have not taken the vehicle to the dealer yet as I just learned of this problem today. There was no indication or lights on before this problem occurred.

08/15/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.

08/09/2021
Components: LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg5hr******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that after having an oil change, the check engine warning light illuminated continuously. In addition, the rear passenger’s side door failed to open from the inside or outside of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle needed a tune-up. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,400.

08/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6HR******
Summary

My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either. For about 7 months (beginning of 2021) the driver side sliding door has been inoperable. When I researched the problem, I saw that this is a common issue with the vehicle. It is unsafe. I have 4 children who are passengers in this minivan. My decision to purchase this vehicle was based solely on the fact that I needed to transport children. In the event that we are in a collision, I'm afraid I will not be able to get to my children from that entire side of the vehicle. Due to the safety features of back seat windows that do not go down all the way, children would also not be able to escape the vehicle this way. There were no warning lights or signs about this issue. I would give permission for this vehicle's door to be inspected regarding this problem. I have not yet gotten a quote from a dealership to fix the problem, but I have read many other consumer quotes online. This should not be my expense to bear.

08/09/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V139000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and confirmed that the Vin was not included. The failure mileage was approximately 58,667.

08/08/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0HR******
Summary

When car is stopped, turn off key, open door then I hear a loud BUZZ. Only lasts a second or so. But believe it has to do with the POWER LOCKS. I see many complaints online like this

08/02/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/30/2021
Crash: No
Fire: No
Summary

The Contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side rear door failed to unlatch while using the key fob. Additionally, the contact was unable to unlatch the door manually from the inside or the outside. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was not available.

07/30/2021
Components: STRUCTURE
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg3hr******
Summary

Driver side sliding door stuck in lock position. Will not open manually or with fob. Can not open door lock from inside. There were no signs this issue was going to happen. One day it works, next day it doesn’t. From what I’ve seen, this is an on going problem which needs to be addressed. This can be a huge safety problem in a accident.

07/29/2021
Components: STRUCTURE
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg1hr******
Summary

Drivers side rear sliding door will not open. Completely stuck shut and will not unlock manually or electronically. My child was stuck inside until I could open the other door.

07/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3HR******
Summary

Both sliding door locks on my Dodge Caravan are not working. The driver’s sliding door will not lock with the key fob or with the button inside the car. On the passanger’s sliding door side, the door is stuck in the unlocked position. The key fob or the button inside the car will not unlock it. Also, it I manually lock the drivers side sliding door, it will not unlock with the key fob or inside button. This is dangerous Bc I’m driving around in an unlocked car. Also I’m leaving my car unlocked. I have 4 young children. I have seen many, many complaints of this online. It is a common issue with the 2017 Dodge Caravan. I have called Dodge and they did not deny that they knew about this. I got a quote from the dodge dealership. The lock actuators need to be replaced. I have the quote and it’s $1,800 to fix. This should be recalled!

07/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle. Before the warranty ran out I had the car in the shop twice about the door slowly opening.

07/19/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5HR******
Summary

Passenger side sliding door actuator stopped working and is stuck in the locked position preventing opening of the door from the outside or inside or with the key fob. Door will not open at all which is a huge safety risk in case of emergencies and someone needs to get inside or out of the vehicle quickly. No inspection has been done except by me though I have seen hundreds of others complaining of the same issue with this make and model. No warnings or messages for this either. This needs to be a recall fix for obvious safety reasons.

07/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7HR******
Summary

Rear driver's side sliding door will not open. It is stuck in the locked position. Research shows this is a common problem with the 2017 and other years of Dodge Grand Caravan. This is a safety issue for anyone sitting in that rear passenger seat, as that door will not open from the inside. In the event of an accident blocking the rear passenger side door, anyone in the rear would have to climb up to the front to exit. There is no check engine light. I have not yet taken it to a dealer, because it is not warranty work and I cannot afford to have it fixed.

07/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXHR******
Summary

Driver’s side sliding door is stuck shut and will not unlock with key FOB, the unlock buttons on the passenger and driver side doors, and also will not unlock manually. Tried opening the door with automatically with key FOB button, the button located by the rearview mirror, and also opening it manually from the inside and outside, but door does not open. It was functioning properly the day before, and there were no warning signs ahead of time that there was going to be an issue with the locking mechanism. Safety concern since this could potentially happen to the other sliding door, and if in an emergency back passengers have no immediate access to an exit.

07/08/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXHR******
Summary

The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.

07/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg6hr******
Summary

There is a loud buzzing sound coming from the passenger sliding door whenever the vehicle is locked or unlocked. Door actuator is failing.

06/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg0hr******
Summary

I have a 2017 vehicle with approximately 75,000 miles. The cylinder head on cylinder 2 is faulty and needs to be replaced. This is approximately a $3000 fix that is being repaired right now. My mechanic told me that this part and/or previous generations of this vehicle have been recalled due to faulty parts. They also encouraged me to file this complaint.

06/11/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg1hr******
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle, the driver’s side sliding door failed to unlock and open electronically. The contact attempted to manually unlock the door but the door failed to open. The local dealer was contacted and informed the contact that there would be an out-of-pocket cost to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 70,000.

06/01/2021
Components: SEATS
Incident Date: 05/27/2021
Crash: No
Fire: No
Summary

The contact owns a 2017 Dodge Grand Caravan. The contact stated that a bolt connected to the front passenger seat had come loose causing the seat belt to become detached from the front passenger seat. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 54,000.

05/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGEG7HR******
Summary

I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover off and all of the wires were melted all of the way down the inside of the panel. I have seen recalls for previous year models for this same type of occurrence, but not for this year model. I am thankful my other children and grandson were not in the car in the backseats where the fire started. This area is on the gas tank side as well and that was a scary thought as i was supposed to travel tomorrow in this van.

05/18/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open. It’s dangerous that any backseat passenger cannot exit the vehicle through that door if they need to. Also, the passenger side door does not lock or unlock with the remote; it only locks and unlocks when the locking mechanism on the door is pushed manually. When the alarm is turned on with the remote, pulling this door open manually sets off the alarm when the door is pulled open. There were no warning lights or indicators set off prior to these issues. These issues manifested in September 2020.

05/10/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1HR******
Summary

DRIVERS SIDE PASSANGER DOOR IS STUCK IN THE LOCK POSITION AND WON'T OPEN OR UNLOCK

05/03/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CORONET DODGE CHRYSLER JEEP RAM FIAT (3705 FRONTAGE RD, PERU, IL 61354, (844) 801-3239) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

04/20/2021
Components: ENGINE
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

THE ENGINE STOPS FOR NO REASON AND DOES NOT SHOW A CHECK ENGINE LIGHT. THE ENGINE CAN BE RE-STARTED, BUT CAN THEN STOP AGAIN FOR NO REASON. WE HAVE HAD THE TRANSMISSION WORKED ON, BUT THERE ARE STILL ISSUES.

04/14/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN. I HAVE PAID 725 AT A MECHANIC FOR AN ACTUATOR AND LABOR, WHEN I GOT HOME THE DOOR STILL DODNT OPEN. I TOOK IT TO AN AUTO BODY SHOP AND PAID $89.00 FOR IT TO OPEN ONCE AFTER GREASED THEN IT JAMMED AGAIN. TOOK IT BACK TO AUTO BODY SHOP AFTER 4 HOURS OF LABOR TURNS OUT TO BE AN ELECTRICAL ISSUE. THE PASSENGER SLIDING DOOR IS STARTING TO JAM AS WELL.. BODY SHOP SAID VERY SOON IT WILL CLOSE AND NOT OPEN AS WELL.THAT'S WHERE I'M AT NOW. . NOT SURE IF I WANT.TO PAY FOR AN ELECTRICAL ISSUE. I'VE PAID ENOUGH TO COME THIS FAR. SO MAYBE THIS WILL SAVE SOMEONE ELSE THE STEPS.

04/12/2021
Components: SUSPENSION
Incident Date: 04/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8HR******
Summary

I WAS TRAVELING WITH MY FAMILY OF 4, BACK FROM A VACATION. TRAVELING AT ABOUT 65 MPH WITH TRAFFIC ON WET INTERSTATE HIGHWAY. 2 LANE HIGHWAY TRANSITIONED FROM BLACK TOP TO A CONCRETE BRIDGE, SLIGHT BUMP. WE HEARD A LOUD CRACK AND THUD, AND THE REAR OF VEHICLE BEGAN TO GO SIDEWAYS, AS I FOUGHT FOR CONTROL. BRAKING CAUSED THE VEHICLE TO FURTHER BECOME UNSTABLE UNTIL I REDUCED SPEED AND SLOWLY PULLED OFF THE BUSY ROAD AND FOUND THE DAMAGE. THE LEFT SIDE CONTROL ARM OF THE BEAM AXEL ASSEMBLY CRACKED AND THE SUSPENSION ON THE LEFT SIDE WAS ONLY ATTACHED VIA THE SHOCK AND COIL SPRING. WE SLOWLY EXITED THE HIGHWAY AND LIMPED TO A GAS STATION TO PARK AND CALL FOR A LONG DISTANCE TOW TO MY SERVICING DEALER BY MY HOME 135 MILES AWAY. WE NEEDED AN UBER AND A RENTAL CAR TO GET BACK HOME. VAN IS CURRENTLY PARKED AT MY DEALER, AWAITING FOR A TECHNICIAN TO GET IT LOOKED AT AS OF 4/12/2021

04/11/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3HR******
Summary

THE DRIVE SIDE SLIDING DOOR THE DOOR WON'T UNLOCK.

04/08/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

THE DRIVERS SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CAN NOT MANUALLY UNLOCK IT, IT WILL NOT UNLOCK WITH MY KEY FOB OR THE BUTTONS ON THE INTERIOR. THE DOOR IS STUCK CLOSED AND LOCKED.

03/23/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

THE REAR SLIDING DOORS OPENED, I LOADED MY CHILD AND GEAR INTO THE VAN. WHEN WE REACHED OUR DESTINATION, THE DIES WOULD NOT UNLOCK OR OPEN, TRAPPING HER IN THE CAR. WE HAD TO HAVE HER CLIMB INTO THE PASSENGER SEAT AND EXIT THAT WAY. THE VAN WAS PARKED, ENGINE OFF.

03/19/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,724.

03/17/2021
Components: ENGINE
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTION, OIL WAS FOUND ON THE FLOOR OF THE GARAGE THAT HAD LEAKED FROM THE ENGINE. THE LOCAL DEALER TELEGRAPH CHRYSLER LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI 48180 WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE OIL HOUSING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED HOWEVER, THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.

03/15/2021
Components: ENGINE
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

OIL FILTER ADAPTER/OIL COOLER. WHILE GETTING THE TRANSMISSION REPLACED THAT HAD A TOTAL FAILURE AT 110,000 MILES WHILE ENROUTE TO GET THE RECOMMENDED 120,000 MILE SERVICE, THE DEALER INFORMED US THAT THE OIL COOLER HAD A DECENT SIZED CRACK NEAR THE BASE AND REQUIRED REPLACING. THEY TOLD US THE COULD ORDER THE PART BUT WOULDN'T KNOW WHEN IT WOULD BE IN BECAUSE THERE WERE 14,772 UNITS ON BACK ORDER. HE SEARCHED THE SYSTEM AND FOUND 1 AVAILABLE 2 HOURS AWAY. I LEFT THE DEALER AND DRIVE STRAIGHT THERE AND IT TOO WAS GONE WITH NO PROJECTED ARRIVAL OF MORE. I WAS TOLD IF I KEPT THE OIL TOPPED UP AND KEPT AN EYE ON IT, IT WOULD BE OK AND NOT CAUSE ENGINE DAMAGE. I HAVE NOT SPENT ENOUGH ON OIL TO KEEP IT TOPPED UP THAT I COULD HAVE PAID FOR THE PART OF IT WE'RE AVAILABLE. ONLINE AFTERMARKET SOURCES ARE SOLD OUT WITH NO IDEA WHEN THEY'LL GET MORE. AS OF 09:30, 15 MARCH 2021, THE PARTS DEPARTMENT OF LANDERS CDJR IN BOSSIER CITY, LOUISIANA CONFIRMED THAT THERE ARE NOW OVER 15,000 UNITS ON BACK ORDER AND WHEN REQUESTING TO ORDER, THEY DON'T EVEN HAVE AN ESTIMATED WAIT TIME. WENT DIRECT WITH DODGE AND WAS TOLD THAT THEY WOULD 'ESCALATE THE REVIEW TO TRY AND GET THE PART TO THE DEALER'. NOT SURE HOW THAT WILL HAPPEN WHEN THEY DON'T HAVE A SUPPLY TO MEET THE DEMAND. EACH DEALER I'VE CALLED IN A 6 HOUR RADIUS FROM MY LOCATION HAS SAID IT SHOULD BE A RECALL WITH IT BEING SUCH A FAULTY DESIGN OF PLASTIC RESTING DIRECTLY ON TOP OF THE MOTOR BUT THAT FIAT WON'T DO THAT. MY BIGGEST CONCERN IS THE OIL LEAKING DOWN, SPRAYS ON TO THE EXHAUST CREATING THE POTENTIAL FOR A FIRE HAZARD.

03/03/2021
Components: POWER TRAIN
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5HR******
Summary

VEHICLE MAKES LOUD WINDING NOISE WHEN ACCELERATING.

03/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8HR******
Summary

I'VE HAD THE VEHICLE SINCE LITERALLY 1 YEAR 6 MONTHS AGO THE PASSENGER REAR DOOR STOPPED LOCKING/UNLOCKING I SEARCHED FOR ANSWERS ONLINE AND FOUND FORUMS WITH THIS DOOR ACTUATOR ISSUE I SEE IT AS A HAZARD BECAUSE DUE BELOW AVERAGE USE IT WENT OUT WHAT IF THE OTHER 1 GOES OUT THEN I LOSE ACCESS TO THE REAR OF MY VEHICLE IN AN EMERGENCY OR ANYTHING MOST PEOPLE SAYS IT'S AT LEAST $650 FIX WHICH IS 2 MONTHS WORTH OF CAR PAYMENTS I CAN'T AFFORD

02/27/2021
Components: POWER TRAIN
Incident Date: 02/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7HR******
Summary

TRANSMISSION STARTED SLIPPING AT 85000 MILES NOW ON THE DATE OF 02-27-2021 I'M SITTING BROKE DOWN BECAUSE MY VEHICLE WILL NOT SHIFT OUT OF 1ST GEAR. THE VEHICLE ONLY HAS 86,858 MILES

02/26/2021
Components: STRUCTURE
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1HR******
Summary

DRIVERS SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION AND WILL NOT OPEN

02/19/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

OIL HOUSING UNIT FAILED AT 72,000 MILES. DODGE STATED IT SHOULD BE A RECALL, THEY CAN'T EVEN KEEP UP WITH THE PARTS TO REPLACE IT WHEN IT FAILS. THEY TOLD ME TO USE AN AFTER MARKET PART THAT WOULD FAIL BUT IT WOULD AT LEAST GET THE CAR BACK IN MY POSSESSION.

02/16/2021
Components: ENGINE
Incident Date: 02/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

VAN ENGINE STOPS PERIODICALLY IF THERE IS AN ABRUPT/PANIC STOP. ON A FAST STOP, THE ENGINE RPM IS ERRATIC, AND SOMETIMES FEELS LIKE IT IS GOING TO STOP. PUTTING THE VAN IN PARK OR NEUTRAL, AND YOU CAN START THE ENGINE AGAIN. SO FAR, THIS HAS ONLY HAPPENED IN CITY DRIVING.

02/12/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

THE DRIVER'S SIDE SLIDING DOOR BECAME STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRICALLY WITH THE POWER LOCK BUTTON OR KEY FOB. THE DOOR WILL NOT OPEN AT ALL.

02/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

EVERYTIME I UNLOCK THE DOOR OR OPEN THE DOOR (SLIDING LEFT PASSENGER DOOR IN THE BACKSEAT) IT MAKES A LOUD BUZZING NOISE. IT SEEMS TO BE GETTING LOUDER AND LOUDER AND IS SO LOUD IT IS A DISTRACTION AND CAN BE HEARD FROM OUTSIDE OF THE VEHICLE.

02/10/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

IN DEC, THE ENGINE LIGHT CAME ON. THE CAR WOULD DO LIKE GOING OVER SPEED TACKS, SHAKE, WHEN IT WAS BETWEEN 45 TO 60 MPH. TOOK TO DEALERSHIP FOR READING, THEY COULDN'T GET A GOOD READING, IT STOPPED. THEN I PAID EXTRA FOR THEM TO TAKE TRANSMISSION PAN OFF. TOLD I NEED A NEW TRANSMISSION. THIS VEHICLE IS A 2017. THIS WAS DEC 2020. HAD TRANSMISSION DONE. ABOUT 3 WEEKS LATER, ENGINE LIGHT CAME ON AGAIN. WHEN I CAME BACK , 180 MILES TO VISIT FAMILY, I HAD IT LOOKED AT AGAIN. SHOWING 6 COIL, MISFIRE. THE CAR HAD 85000 MILES. HAD THE 6 COIL REPLACED, ALL PLUGS AND WIRES. LEFT, DROVE 180 MILES , NEXT DAY LIGHT CAME ON. I WASN'T DRIVING THE CAR MUCH AND WAS COMING BACK , ENGINE LIGHT ON, CAR RAN FIND. NEXT DAY, WAS AT A RED LIGHT, GAVE GAS AND THE CAR SPUTTER LIKE IT WASN'T GETTING GAS AND WANTED TO DIED. I PUSH ON THE GAS PADDLE AND HURRIED TO GET TO MY DAD'S. HAD A READING SAYING IT WAS CATALYTIC CONVERTED. AFTER THE WEEKEND I TOOK IT TO MUFFLER SHOP. SAID IT WASN'T GIVING THEM THAT READING, BUT MISFIRE AND 6 COIL. TOOK TO A MECHANIC, HE REPLACE 6 COIL AND SAID PLUGS WHERE GOOD, THAT THEY WERE NEW. BUT, I DID NEED AN AIR FILTER. GOT CAR. FEW HOURS LATER, ENGINE LIGHT WAS BACK ON. READING SHOWED COIL AND MISFIRE. GOING BACK TO MECHANIC, AGAIN. AFTER A RED LIGHT STOP, IT FELT LIKE IT WAS GOING TO DIED AS IF IT WASN'T GETTING GAS. I GAVE IT MORE GAS. THEY CHANGE EVERYTHING AGAIN, EVEN CROSS PARTS TO MAKE SURE. IT IDLES HARD IN PARK OR SITTING IN DRIVE. MORE GAS IT SEEMS TO DO OK. ALSO, ABOUT 6 MONTHS AFTER BUYING IT, HAD TO REPLACE BATTERY. 2013 WAS IN IT. SO, MUCH FOR WANTING TO RETIRE, THIS CAR HAS PUT ME INTO DEBT. I WISH I HAD STAYED WITH A TOYOTA. OWN 6 AND NEVER , COST ME MORE THAN REGULAR SERVICE. AND AGAIN, MISFIRE READING, COIL 6. WITHIN A MONTH ,TWICE ITS BEEN REPLACED AND PLUGS AND STILL BACK LIKE IT WAS. SINCE END OF DEC, BEEN IN SHOP 4 XS, SAME READING,SAME CRAP.

02/09/2021
Components: ENGINE
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

I GOT THE VEHICLE YESTERDAY AND THE CHECK ENGINE LIGHT WAS ON SO THE DEALER DO A OBD 2 SCAN AND IT SHOW A MISS FIRE IN THE NUMBER 2 CINDERS SO WE WAS THINK IT JUST NEED SPARK PLUGS SO I TOOK IT TO DODGE AND HAD NEW SPARK PLUGS PUT ON AND IT DID NOTHING TO FIX THE PROBLEM SO THEY SUGGESTED IT WAS THE FUEL INJECTER FOR THE NUMBER 2 CINDERS SO I HAD THEM REPLACED IT AND THAT DIDN'T FIX THE PROBLEM SO THEY CAME BACK TO TOLD ME THEY THINK IT IS THE HEADS IN THE VAN THE CHECK ENGINE LIGHT STAYS ON AND I ONLY FEEL THE MISS FIRE WHEN I AM IDLING NO OTHER TIME THE GUY AT DODGE SAID THEY RUN INTO THIS ALOT WITH THIS YEAR AND OTHERS I HAVE DONE SOME RESEARCH AND FIND ALOT OF PEOPLE R HAVING THE SAME PROBLEM I AM STARTING TO THINK IS COULD BE A MANUFACTURING PROBLEM TOMORROW I AM TAKING THE VAN SOMEWHERE ELSE TO HAVE A SECOND OPINION DONE

02/04/2021
Components: ENGINE
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

OIL FILTER HOUSING UNIT FAILS BECAUSE OF OVER TIGHTENING DONE BY PERSON THAT IS DOING THE OIL CHANGE. DODGE PERSONNEL TOLD ME DIRECTLY THERE SHOULD BE A RECALL BECAUSE THE PART IS DEFECTIVE BUT DODGE REFUSES TO DO IT. PART ISN'T EVEN IN STOCK BECAUSE THEY CAN'T KEEP UP WITH THE DEMAND TO REPLACE THEM.

02/04/2021
Components: POWER TRAIN
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

83000 MILES AND TORQUE CONVERTER IS GOING OUT I HAVE BEEN TOLD BY TRANSMISSION GUY COMMON ISSUE WILL REQUIRE A REBUILD DUE TO PARTICLES INSIDE THE TRANSMISSION. THEY ARE REPAIRING 2-3 A WEEK WITH THIS ISSUE , AND I LIVE IN SMALL TOWN,.WITH AS FEW AS 70000 MILES UP TO 120000 MILES ON REPAIRED VANS . THIS HAPPENED ON MY WAY HOME ON MAIN ROAD DRIVING UP HILL ON ALMOST DIDN'T MAKE IT TO TOP.

02/03/2021
Components: ENGINE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4HR******
Summary

CYLINDER 2 MISFIRE DUE TO BROKEN CYLINDER HEAD. THIS IS A KNOWN PROBLEM FROM CHRYSLER/DODGE AND HAS BEEN FOR YEARS. THE PROBLEM WAS CAUSED FROM A FAULTY MOLD USED TO CAST THE ENGINE WHEN THEY WERE MANUFACTURED. MY CAR IS ONLY 4 YEARS OLD WITH 71K MILES, CLEAN TITLE AND THIS REPAIR IS ESTIMATED TO COST $3200.

02/01/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

2017 DODGE GRAND CARAVAN DRIVER SIDE DOOR JUST STOPPED OPERATING. CANNOT OPEN WITH KEY FOB OR MANUALLY INSIDE OR OUT. THIS POSES A SAFETY CONCERN AS YOU CANNOT GET IN OR OUR OF VEHICLE ON THAT SIDE IN THE BACK SEATS. THIS HAPPENED ALL OF A SUDDEN. JUST STOPPED WORKING AS SITTING IN DRIVEWAY.

01/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4HR******
Summary

THERE NEEDS TO BE A RECALL ON MY CAR'S FRONT SEAT ACTIVE HEAD RESTRAINTS. I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES (FAC) STATING THAT MY FRONT SEAT ACTIVE HEAD RESTRAINTS MAY INADVERTENTLY DEPLOY. FAC OFFERED ME AN EXTENDED 10 YEAR WARRANTY. I CONSIDER THEIR OFFER OF A 10 YEAR WARRANTY TO BE NEGLIGENT. THIS NEEDS TO BE A RECALL. I CONSIDER IT SERIOUS THAT I COULD BE DRIVING DOWN THE ROAD AND GET BUMPED IN THE HEAD BY MY ACTIVE HEAD RESTRAINT.

01/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

FOR NO REASON MY RIGHT SLIDING DOOR STARTED MAKING A BUZZING SOUND WHEN UNLOCKING IT. SO, NOW EVERY TIME I OPEN OR UNLOCK THE DOOR I HEAR THIS VERY LOUD BUZZING SOUND. I HAVE READ THAT THIS IS VERY COMMON WITH DODGE GRAND CARAVANS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN HIT IN THE SIDE. THIS STARTED IN THE FALL OF 2020 WHILE IN MY DRIVEWAY.

01/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9HR******
Summary

I HAVE A 2017 DODGE CARAVAN ABOUT A YEAR AFTER I BOUGHT IT MY HAZARD LIGHTS STARTED ACTIVATING WHEN MY MIDDLE SLIDING DOORS WOULD OPEN. I THOUGHT IT WAS A GREAT SAFETY FEATURE, WHILE BEING CONFUSED WHY IT HAD JUST STARTED HAPPENING 1 DAY. THEN A FEW MONTHS LATER MY LOCKS WOULD AND STILL MAKE A DISTRACTING BUZZING SOUND WHEN THE DOORS GET LOCKED OR UNLOCKED. IS THERE A SAFETY RECALL ON ANY OF THESE ISSUES?

01/27/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4HR******
Summary

I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.

01/22/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM

01/21/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0HR******
Summary

I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.

01/19/2021
Components: STRUCTURE
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8HR******
Summary

DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.

01/12/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8HR******
Summary

COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.

01/06/2021
Components: STRUCTURE
Incident Date: 01/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8HR******
Summary

PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.

12/14/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 12/13/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.

11/30/2020
Components: POWER TRAIN
Incident Date: 11/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6HR******
Summary

OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).

11/13/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB

11/05/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.

10/22/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE

10/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5HR******
Summary

VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.

10/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.

10/07/2020
Components: STRUCTURE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6HR******
Summary

LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.

10/07/2020
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.

10/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.

10/05/2020
Components: STRUCTURE
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.

10/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0HR******
Summary

THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.

09/25/2020
Components: STRUCTURE
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.

09/17/2020
Components: STRUCTURE
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.

09/13/2020
Components: SEATS
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.

09/13/2020
Components: STRUCTURE
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020

09/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3HR******
Summary

EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.

09/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.

09/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

PASSANGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSOTION. IT WILL NOT UNLOCK MANUELLY, KEY FOB OR USING THE UNLOCK BUTTONS IN HT FRONT OF THE VAN.

09/10/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .

09/04/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

DOOR STUCK IN LOCKED POSITION, 78000 MILES. CAN NOT MANUALLY UNLOCK OR UNLOCK WITH AUTOMATIC OPENER.

09/02/2020
Components: STRUCTURE
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

THE DRIVERS SIDE SLIDING DOOR ACTUATOR HAS STUCK IN THE LOCKED POSITION. I AM UNABLE TO OPEN THE DOOR, AND IF THERE WAS AN ACCIDENT OR FIRE, I WOULD HAVE TO GO AROUND TO THE OTHER SIDE TO GET MY INFANT OUT OF HER CAR SEAT.*DT

08/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1HR******
Summary

WHILE DRIVING ON THE HIGHWAY,, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE TRACTION CONTROL WARNING LIGHT. ALSO, THE VEHICLE WOULD NOT COME OUT OF THE PARK POSITION AND THE BRAKE PEDAL COULD NOT BE USED TO CANCEL THE CRUISE CONTROL. WHEN THIS WAS INVESTIGATED IT WAS FOUND THE BRAKE SWITCH/CIRCUIT NEEDED TO BE REPLACED.

08/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

PASSENGER SIDE REAR SLIDING DOOR WOULD NOT LOCK. HAD TO GET A NEW ACTUATOR. ONE MONTH LATER, THE DRIVER SIDE REAR SLIDING DOOR WAS STUCK IN THE LOCK POSITION. OFF TO GET ANOTHER NEW ACTUATOR.

08/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

MY DRIVER'S SIDE REAR DOOR IS STUCK IN THE LOCK POSITION. I CAN'T UN LOCK IT MANUALLY, I CAN'T UN LOCK IT WITH THE KEY FOB OR THE PANEL BUTTON ON THE ROOF. THE DOOR WILL NOT OPEN. THIS IS A HUGE SAFETY ISSUE BECAUSE IF I'M IN AN ACCIDENT MY KIDS COULD BECOME TRAPPED BECAUSE I CAN'T OPEN THE DOOR.

08/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

REAR PASSENGER DOOR ACTUATOR BUZZES, DOOR STICKS OPEN AND WON'T CLOSE. STARTED RANDOMLY.

08/01/2020
Components: STRUCTURE
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4HR******
Summary

DRIVERS SIDE SLIDING DOOR STUCK SHUT WITH MY MOM IN THE SEAT, SHE IS HIGHLY CLAUSTROPHOBIC, SHE ALMOST HAD A PANIC ATTACK BY THE TIME WE WERE ABLE TO GET THE OTHER SIDE UNLOADED SO SHE COULD SLIDE OUT OF THE BACK SEAT. THIS WAS A SERIOUS HEALTH ISSUE FOR MY 76 YEAR OLD MOTHER, WHAT IF BOTH SIDES HAD STUCK SHUT, SHE PROBABLY WOULD HAVE HAD A HEART ATTACK BEFORE WE WERE ABLE TO FIGURE OUT HOW TO GET HER OUT. THIS NEEDS TO BE FIXED AND NOW. DOOR STILL STUCK LOCKED SHUT AND THERE WAS NO WARNING WHEN IT HAPPENED, IT JUST DID. SHE IS SCARED TO RIDE IN MY VEHICLE NOW BECAUSE SHE DOESN'T WANT TO BE STUCK INSIDE AGAIN.

07/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

THE DRIVE SIDE SLIDING DOOR LOCKING MECHANISM GETS STUCK AND WILL NOT OPEN, CLOSE, OR UNLOCK CORRECTLY, PRESENTING A SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND YOU COULD NOT GET OUT QUICKLY AND SAFELY. THE ONLY WAY TO GET THE DOOR WORKING PROPERLY IS TO HOLD DOWN THE MANUAL LOCK AND PRESS THE BUTTON ON THE FOB TO OPEN THE DOOR AT THE SAME TIME. IT WILL WORK FINE FOR A BIT BUT THEN THE SAME ISSUE WILL HAPPEN. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT IN READING ONLINE REPORTS.

07/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3HR******
Summary

BUZZING NOISE FROM PASSENGER RIGHT SIDE DOOR WHEN UNLOCKING VEHICLES

07/13/2020
Components: ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXHR******
Summary

CYLINDER 6 MISFIRE DUE TO A COMPRESSION ISSUE DUE TO FAULTY HEAD. ONLY HAS 56K MILES ON IT. RESULTING IN STALLING OUT AND LACK OF POWER WHEN ACCELERATING.

07/12/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

SMELL OF GAS EMITTING FROM UNDER VEHICLE. WHEN STOPPED AT A LIGHT AND WINDOWS UP, IT CAN BE SMELLED, WHEN PARKED AFTER DRIVING CAN SMELL GAS ALL THE WAY AROUND THE VEHICLE, WHEN IDLE TO COOL OFF INTERIOR. FUEL CAN BE SMELLED ON FIRST APPROACH. MY WIFE AND KIDS HAVE ALL SMELLED IT IN VARIOUS LOCATIONS OF VEHICLE

07/11/2020
Components: WHEELS
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3HR******
Summary

I WAS DRIVING DOWN LOCAL HIGHWAY WHERE SPEED LIMIT IS 50MPH AND ROAD CONDITIONS ARE BUMPY AND UNEVEN. ALSO THERE IS A RAILWAY CROSSING. I WAS GOING ABOUT 48MPH WHEN MY LOW TIRE PRESSURE LIGHT CAME ON. I DID NOT FEEL A DIFFERENCE IN THE WAY MY VEHICLE WAS DRIVING OR HEAR ANYTHING SUCH AS FLAT. I WENT DIRECTLY TO THE GAS STATION STRAIGHT AHEAD OF ME. WHEN I GOT OUT TO INSPECT MY VEHICLE I NOTICED MY BACK DRIVERS SIDE TIRE WAS FLAT. AFTER FURTHER EXAMINATION I NOTICED IT LOOKED TO ALMOST HAVE A SLIT LIKE PUNCTURE TO THE SIDE WALL. NOTE I HAD NOT HIT ANY CURBS AND MY VEHICLE IS KEPT IN A GARAGE.

07/09/2020
Components: POWER TRAIN
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE FAILED TO EXCEED 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO RAY CHRYSLER DODGE JEEP RAM (23 N US-12, FOX LAKE, IL 60020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*JB

07/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

THE FRONT LOCKS FOR FOR THE TWO FRONT DOORS DOES NOT LOCK PROPERLY. THE LATCHING LOCK MECHANISM DOES NOT ENGAGE. THE ALARM WILL SET AND GO OFF IF EITHER OF THE DOORS IS OPENED BUT THEY ARE NOT LOCKED. WHEN DRIVING AND THE SPEED GOES OVER 25MPH THE AUTOMATIC LOCKS DO NOT ENGAGE AND LOCK THE VEHICLE. I WILL INVESTIGATE FURTHER TO SEE IF THERE IS A PART IN NEED OF REPLACING.

06/18/2020
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

SLIDING DOOR LOCKS AND WON'T OPEN OR UNLOCK. DOORS ARE AUTOMATIC DOORS. DOOR WILL NOT UNLOCK OR OPEN MANUALLY OR AUTOMATICALLY. *TR

06/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7HR******
Summary

MY REAR DOOR MAKES A LOUD BUZZ WHEN I UNLOCK IT AND APPARENTLY IT IS A REOCCURRING ISSUE IN THE CARAVAN AND WON'T OPEN FROM THE AUTOMATIC BUTTONS.

06/09/2020
Components: STRUCTURE
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9HR******
Summary

THE PASSENGER SIDE SLIDING DOOR IS STRUCK IN THE LOCK POSITION. ONCE CLOSED IT IS UNABLE TO OPEN. THERE IS NO WAY TO OPEN IT WITH THE FOB OR INSIDE UNLOCK BUTTON. *TR

06/08/2020
Components: STRUCTURE
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

SLIDING DOOR ON DRIVER'S SIDE WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN. NOTHING HAPPENED, JUST STOPPED WORKING. CANNOT UNLOCK IT USING ANY OF THE BUTTONS AND CANNOT MANUALLY UNLOCK IT. VAN IS ONLY 3 YEARS OLD AND THERE HAS BEEN NO DAMAGE TO THE DOOR OR VAN. MAY CREATE UNSAFE SITUATION IF UNABLE TO EXIT THE VEHICLE, ESPECIALLY IF THERE IS AN ACCIDENT THAT DAMAGES OTHER DOORS. *TR

06/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

THE DRIVERS SIDE PASSENGER SLIDING DOOR WAS STUCK SHUT IN THE LOCKED POSITION FOR 3 MONTHS. I BROUGHT IT TO THE DEALER AND THEY WANTED TO CHARGE ME ALMOST $1000 TO BASICALLY REPLACE MOST OF THE DOOR, THIS DIAGNOSIS WAS DONE WHILE DOOR WAS STUCK SHUT. I FINALLY GOT IT OPEN BY PUSHING ON THE UNLOCK BUTTON AND PRESSING THE KEY FAB UNLOCK AT THE SAME TIME (SOMETHING I READ ON THE INTERNET). NOW IT OPENS AND CLOSES, BUT MAKES A BUZZING, CRUNCHING SOUND WHEN THE AUTO LOCK KICKS IN WHEN DRIVING, AND PERIODICALLY MAKES THE NOISE FOR NO REASON. ONLY BEEN 2 DAYS SINCE IT WOULD OPEN AND WAITING FOR IT TO BECOME STUCK OR ANOTHER ISSUE. SURE IS LOUD.

06/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

THE RIGHT SLIDING DOOR MAKES A LOUD BUZZING SOUND WHENEVER IT IS UNLOCKED. *TR

06/02/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

THE PASSENGER DRIVER SIDE DOOR WILL NOT OPEN. IT IS POWER IT WILL NOT OPEN WITH ANY OF THE BUTTON IT WILL ALSO NOT OPEN MANUALLY. THIS IS A HUGE SAFETY CONCERN. IF I WAS IN A ACCIDENT OR ANYTHING AND NEEDED TO GET THAT DOOR OPEN I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE CAR. IF THE OTHER DOOR BREAKS I WOULD NOT BE ABLE TO USE MY CAR AT ALL. I'M EXTREMELY WORRIED ABOUT NEEDED THAT DOOR AND NOT BEING ABLE TO AND SOMETHING HAPPENING TO MY CHILDREN. I CALLED DODGE CUSTOMER SERVICE THEY TOLD ME I WAS OUT OF LUCK AND WOULD HAVE TO PAY FOR IT TO GET FIXED MY SELF. I WOULD NEED TO FIRST PAY FOR THE DEALER TO FIGURE OUT WHAT IT IS AND PAY AROUND 1,000 DOLLARS FOR IT TO BE FIXED. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAIN ABOUT THIS HAPPENED TO VANS. PLEASE HELP WITH PROBLEM MANY FAMILIES IN DANGER WITH THESE DOOR NOT OPENING AT ALL. I'M TERRIFIED FOR MY CHILDREN WITH THIS DOOR NOT OPENING AT ALL. *TR

06/02/2020
Components: STRUCTURE
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE LOCKED POSITION, CANNOT MANUALLY UNLOCK, AND WILL NOT OPEN. THE PROBLEM WAS NOTICED IN THE PARK POSITION AND COULD NOT EXIT THE VEHICLE FROM THE PASSENGER SIDE. *TR

05/26/2020
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9HR******
Summary

DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD. *TR

05/26/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6HR******
Summary

MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR

05/22/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1HR******
Summary

THE VAN JUST SHUTS OFF WHILE DRIVING, NO WARNING, NO CHECK ENGINE LIGHT, NO CODES PULLING UP. IT JUST TURNS OFF IN THE MIDDLE OF THE ROAD. I'M GREATFUL I WASN'T ON THE FREEWAY OR TRAVELING AT A FAST SPEED. PUT IT IN PARK AND RESTARTED IT FINE AND DROVE FOR AWHILE AND IT JUST SHUTS OFF AGAIN. I HAVE SEEN MANY COMPLAINTS OF THESE VAN'S JUST SHUTTING DOWN....IT SHOULD REALLY BE LOOKED INTO FOR THIS YEAR NAKE AND MODEL CONSIDERING THAT THERE IS A RECALL FOR OTHER YEARS MAKES AND MODELS FOR THE SAME REASON. HOPEFULLY NO ONE HAS TO DIE BEFORE THIS IS LOOKED INTO. THERE IS NO WARNING , NO CHECK ENGINE LIGHT, NO CODES. VERY DANGEROUS. *TR

05/20/2020
Components: STRUCTURE
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE FAILURE WAS A KNOWN ISSUE WITH SIMILAR VEHICLES. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

05/18/2020
Components: STRUCTURE
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

THE DRIVERS SIDE POWER SLIDER DOOR WILL NOT OPEN, IT LITERALLY JUST STOP WORKING. NONE OF THE BUTTONS IN THE CAR WORK TO OPEN IT OR THE KEY FOB. THE DOOR IS STUCK IN THE "LOCKED" POSITION. I READ ABOUT THE SAME ISSUES FROM HUNDREDS OF OTHER PEOPLE. THIS NEEDS RECALLED AND IS A SAFETY HAZARD. HOW AM I SUPPOSE TO GET MY KIDS OUT OF THE CAR IN AN EMERGENCY?!?! *TR

05/17/2020
Components: STRUCTURE
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8HR******
Summary

DRIVERS SIDE SLIDING BACK DOOR WILL NOT OPEN. LATCH WILL NOT AUTOMATICALLY OR MANUALLY UNLOCK. SAFETY HAZARD AS NOBODY CAN GET OUT THAT BACK DOOR. 2017 CARAVAN GT 66K MI

05/10/2020
Components: ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

THE OIL COOLER WHICH HOLDS THE OIL TEMPERATURE SWITCH AND OIL PRESSURE SWITCH AND OIL FILTER HOUSING IS MADE OF PLASTIC AND SEALED TO ALUMINUM INTAKE MANIFOLD WITH BOLTS AND RUBBER O-RINGS. THIS PART IS CRACKED AND LEAKING OIL AT TOP END ON A HOT ENGINE; OIL LEAKS DOWN ONTO BOTTOM OF TRANSMISSION AND ONTO ROADWAY/DRIVEWAY. CAR HAS ONLY 60,000 MILES. FROM LOOKING AT YOU TUBE VIDEOS AND GOOGLE SEARCHES, I FOUND MANY CASES OF THIS. HARD TO UNDERSTAND WHY RECALL HAS NOT ALREADY BEEN MADE FOR SOMETHING SO POTENTIALLY DANGEROUS AND OBVIOUSLY A DEFECTIVE PART. EXPENSES TO REPAIR SHOULD BE PAID FOR BY CHRYSLER/DODGE IF RECALL COMES AFTER US OWNERS SPEND THE THOUSAND DOLLARS TO SO FOR PARTS AND LABOR. ENGINE LEAKS WHEN RUNNING WHETHER PARKED OR MOVING ON STREET OR HIGHWAY. *TR

05/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXHR******
Summary

LOCK ACTUATOR IS STUCK IN THE UNLOCK POSITION WHICH MEANS MY KIDS COULD OPEN THE DOOR MANUAL WHILE DRIVING. DOOR WILL NOT LOCK AT ALL ON THAT DOOR. ONLY NOTICE IT TODAY WHEN MY SON TRIED TO OPEN THE DOOR WHILE THAT CAR WAS LOCKED AND HAD SET OFF THE ALARM. SO I HAVE NO IDEA ON WHEN THIS PROBLEM ORIGINATED. *TR

04/11/2020
Components: AIR BAGS
Incident Date: 04/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

THE AIRBAG LIGHT COMES ON INTERMITTENTLY

04/09/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

ESTABA CORRIENDO NORMALMENTE Y DE MOMENTO LE DI GASOLINA Y NO RESPONDI AL CAMBIO Y COMO QUE SE ACELERO(HIZO UN RUIDO FUERTE) Y DIO UN CANTAZO COGI EL CAMBIO Y ARRANCO DE MOMENTO. LUEGO SE LE PEGO UN RUIDO COMO SI UNA MANGA ESTUVIESE RASPANDO ALGO Y LA PARE. NO LA HE USADO MAS, PRIMERO POR MIEDO QUE ME PASE ALGO CON MIS HIJOS Y LUEGO POR LA CUARENTENA DEL COVID19. AGRADECER ME INFORMEN QUE PUEDE HACER, DONDE PUEDO LLAMAR O QUE PUEDO HACER. NO PUEDO LLAMAR A NINGN LUGAR YA QUE TODO ESTA CERRADO. LA GUAGUA TIENE GARANTA. GRACIAS. *TR

03/30/2020
Components: STRUCTURE
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR ELECTRONIC SLIDING DOOR WAS INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,870.

03/28/2020
Components: STRUCTURE
Incident Date: 03/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4HR******
Summary

BOTH SLIDING DOORS ARE STUCK IN LOCKED POSITION. CANNOT BE OPENED WITH KEYFOB, MANUALLY, OR WITH THE OVERHEAD BUTTON IN THE CABIN. THE DOORS MAKE A CLICKING NOISE EVEN WHEN THEY TRY TO OPEN.

03/12/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5HR******
Summary

BOTH REAR DOORS WILL NOT OPEN AT TIMES FROM ANY SOURCE (IE. HANDLE, KEY, OR BUTTON ON UPPER DASH). WORKED FINE THEN ALL OF THE SUDDEN THE DOOR WON'T OPEN. I AM WORRIED THAT IF SOMETHING WAS TO HAPPEN MY YOUNG DAUGHTER WOULD NOT BE ABLE TO GET OUT OF THE CAR.

03/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXHR******
Summary

THE VAN STALLS WHILE RUNNING AND SOMETIMES WON'T START WHILE THE INTERIOR LIGHTS FLICKER. WHILE DRIVING, THE HEADLIGHTS DIM AND FLICKER WHILE THE INTERIOR LIGHTS ARE NORMAL. I CHECKED MY BATTERY, STARTER, AND ALTERNATOR AND THE MECHANIC TESTED THEM AND SAID THEY WERE ALL GOOD. THEY RECOMMENDED ME TO GO TO THE MANUFACTURER AND CHECK FOR RECALLS. PLEASE LET ME KNOW WHAT TO DO.

03/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

VAN MAY OR MAY NOT START, OR SHUTS OFF RANDOMLY. I HAVE REPLACED THE BATTERY 3 TIMES AND CHANGED AN ALTERNATOR. I HAVE NOTICED THAT OTHER VANS HAVE BEEN RECALLED FOR A NON START, BUT FOR SOME REASON MY FAN ISN'T INCLUDED. ALSO MY UCONNECT DOES NOT WORK. IT DOESN'T EVEN RECOGNIZE THAT I HAVE BLUE TOOTH IN THE CAR. NOT HAPPY WITH THIS VAN AT ALL, I GOT A LEMON!

03/06/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/02/1952
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

I BOUGHT THIS DODGE CARVAN 2017 IT HAS 41700 MILES AFTER I START THE VAN AND MOVE IT ABOUT 20 FEET IT AUTOMATICALLY LOCKS THE DOORS AND THE RIGHT SIDE SLIDING DOOR IN THE BACK MAKES A BIG NOISE THIS HAS BEEN GOING ON FOR A WEEK NOW THE BACK SLIDING DOOR IS STUCK AND CANNOT BE MOVED , TOOK IT TO DEALER SAID IT WILL COST $1100 . IT I HAVE AN ACCIDENT AND MY CHILD IS TRYING TO GET OUT AND CANT . I DONT KNOW WHAT I WILL DO WITH MY ANGER IF I LOSE MY CHILD!! I NOTICE THAT THIS HAS BEEN GOING ON WITH DODGE CARVANS AND NOTHING HAS HAPPEN I WANT A RECALL ON THIS ISSUE, DOES A LIFE HAS TO BE LOST IN ORDER FOR THIS TO HAPPEN OR WHAT ?

03/01/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

2017 DODGE CARAVAN REAR DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WON'T OPEN OR UNLOCK AUTOMATICALLY OR MANUALLY. IT WAS FINE WHEN I WENT TO BED THE NIGHT BEFORE. WENT TO PUT THE KIDS IN THE CAR THE NEXT MORNING IT WOULDN'T OPEN.

02/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

VEHICLE WAS STATIONARY, HAD THE CAR FOR NOT EVEN ONE YEAR. THE DRIVER'S SIDE BACK SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRONICALLY. WE HAVE 2 LITTLE KIDS AND THIS WOULD BE A DANGEROUS SITUATION IF AN ACCIDENT OCCURRED AND WE HAD TO GET OUR KIDS OUT QUICKLY.

02/25/2020
Components: SEATS
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1HR******
Summary

THE FRONT PASSENGER SEAT IS BEING RIPPED AND SHREDDED BY A SHARP METAL PART OF THE SEAT FRAME THAT PROTRUDES INTO THE SIDE OF THE SEAT CUSHION. THE FRAME IS COVERED BY THE PLASTIC SEAT BASE.

02/21/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

FRONT PASSENGER DOOR UNLATCHED WHILE THE VEHICLE WAS IN MOTION AND WILL NOT LATCH. DOOR CAN NOT BE SHUT AND REMAIN LATCHED RENDERING THE VEHICLE INOPERABLE. THIS ALSO HAPPENED TO THE DRIVER SIDE DOOR AND WAS REPAIRED ON 01/06/20

02/17/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRBAGS THAT WON'T DEPLOY. ' CENTER FOR AUTO SAFETY DIRECTOR, CLARENCE DITLOW' THE FUEL PUMP NOT TURNING OFF AND BURNING OUT THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE STARTER CRANKS BUT WON'T START THE HORN GOING OFF AT RANDOM TIMES POWER WINDOWS NOT WORKING DOORS LOCKING OR UNLOCKING THEMSELVES AS I WAS DRIVING WITH MY 3 CHILDREN THE VAN STARTED ACTING UP. I WAS NEARLY IN AN ACCIDENT . MY LIGHTS DIDN'T WORK, NO TURN SIGNALS, WIPERS DIDN'T TURN OFF AND DOORS LOCKED AND COULDN'T UNLOCK THEM. IF WE WOULD OF BEEN HIT, WE COULD NOT HAVE GOTTEN OUT OF THE VEHICLE. THIS HAPPENED ON HIGHWAY WHILE WE WERE MOVING.

02/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

WHILE STATIONARY, PASSENGER SIDE SLIDING DOOR WILL NOT RELIABLY OPEN; MANUALLY OR WITH KEYLESS ENTRY. KEY FOB DOES NOT ACTIVATE THE ACTUATOR TO UNLOCK THE DOOR. UNABLE TO GET INTO THE VEHICLE IN THE EVENT OF AN EMERGENCY. DOOR CAN ONLY BE OPENED FROM INSIDE.

02/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

THE SLIDING BACK PASSENGER DOORS DO NOT OPEN WITH THE REMOTES. THEY ALSO LOCK UP AND CANNOT BE UNLOCKED OR EVEN OPENED MANUALLY. THIS IS A HUGE DANGER AS IN THE EVENT OF AN EMERGENCY PASSENGERS CANNOT GET OUT OF THE VEHICLE.

02/14/2020
Components: STRUCTURE
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9HR******
Summary

PASSENGER SLIDING DOOR STUCK IN LOCK POSITION CAN NOT OPEN WITH FOB, INSIDE BUTTON OR MANUALLY. THIS OCCURRED AT APPROXIMATELY 66,756 MILES. THE VEHICLE HAS AUTOMATIC LOCKS AND LOCKS WHEN DRIVING.

02/10/2020
Components: AIR BAGS
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

THE AIR BAGS LIGHT KEEPS COMING ON STAYS ON FOR DAYS SOMETIMES GOES OFF BUT KEEPS POPPING UP AND THE WARNING BELL COMES ON AND OFF WHILE DRIVING ITS HAS AROUND 47000 MILESONLY

02/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT IN LOCKED POSITION. WE ARE UNABLE TO MANUALLY OR ELECTRONICALLY UNLOCK. WE ALSO CANNOT OPEN THE DOOR ELECTRONICALLY OR MANUALLY. DOOR WAS WORKING PROPERLY WITH NO ISSUES UNTIL THIS POINT.

02/03/2020
Components: ENGINE
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

ABOUT 1 WEEK AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A P302, MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. OTHER 2017 GRAND CARAVANS HAVE HAD A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE. ALSO THE COMPANY HAS EXTEND ITS ENGINE WARRANTY ON CYLINDER HEADS TO 10 YEARS OR 150,000 MILES ON 2012 CARAVANS WITH SAME ENGINE WITH THE SAME PROBLEM. NOW THE WANT $3,600 TO FIX WHAT SEEMS TO BE A INHERENT PROBLEM WITH THAT ENGINE. NOT FAIR! 1 AFFECTED PRODUCT

01/31/2020
Components: ENGINE
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

LOSS OF ENGINE POWER WHILE DRIVING. WHEN IT HAPPENS, THERE'S ALSO LOSS OF POWERING STEERING AND BRAKES. THIS HAS HAPPENED MORE THAN A DOZEN TIMES ON CITY STREETS AND HIGHWAYS. IT'S BEEN TAKEN TO A DODGE DEALERSHIP. I'M TOLD THEY CAN'T FIND THE PROBLEM. IT'S HAPPENED TWICE THIS WEEK GOING TO WORK ON JANUARY 28 & 29, 2020.

01/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9HR******
Summary

DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE.

01/08/2020
Components: STRUCTURE
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR CEASED. JACKSONVILLE CHRYSLER JEEP DODGE LOCATED 11101 NURSERY FIELD DRIVE, JACKSONVILLE, FL 32256, (904-570-4758, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL BUT WAS COVERED UNDER THE WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THERE WOULD BE A SMALL OUT-OF-POCKET FEE ASSESSED AS A PART OF THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,484.

01/06/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0HR******
Summary

THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.

12/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

I BOUGHT A 2017 DODGE GRAND CARAVAN IN FEBRUARY 2019. DECEMBER 20, 2019 I WAS DRIVING HOME AND ALL OF MY DASH LIGHTS AND WARNINGS CAME ON, MY WINDSHIELD WIPERS CAME ON, AND THE ODOMETER AND GAS GAUGE WENT DOWN WHILE TURNING ONTO MY HOME STREET. . WE TOOK IT TO A DODGE DEALERSHIP AND AFTER LOOKING AND TESTING THINGS THEY SAID IT WAS THE INSTRUMENTAL CLUSTER PANEL.

12/13/2019
Components: AIR BAGS
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1HR******
Summary

AIRBAG SENSOR LIGHT TURNS ON AND OFF INTERMITTENTLY. I HAVE TRIED TO FIGURE OT WHAT IS CAUSING THIS BUT CANT SEEM TO FIND ANYTHING. ITS HAPPENED ALOT OVER THE LAST 6 MONTHS. NERVOUS THE AIRBAGS MIGHT DEPLOY FOR NO REASON.

12/12/2019
Components: SERVICE BRAKES
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4HR******
Summary

THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED. THIS IS THE SAME WARNING IN THE RECALL FOR 2017 DODGE CARAVANS, YET MY VIN IS NOT INCLUDED IN THE RECALL, AND CHRYSLER IS REFUSING TO FIX. THE CURRENT RECALL SAYS " CHRYSLER (FCA US LLC) IS RECALLING CERTAIN 2017 DODGE CARAVAN AND JEEP WRANGLER VEHICLES. THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED AND/OR ALLOWING THE VEHICLE TO BE SHIFTED OUT OF THE PARK POSITION WITHOUT THE BRAKE PEDAL BEING PUSHED."

12/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5HR******
Summary

DRIVING ON HIGHWAY ABOUT 75 MPH WITH CRUISE SET. IT WAS ALMOST AS IF THE VEHICLE SHUT OFF, I LOST ALL CONNECTION AND MY COMPUTER WENT WHACK. ALL THE CHECK ENGINE LIGHTS CAME ON ETC . IT SLOWED MY CAR DOWN, AND RESET MY RADIO ETC . BUT THAN ALL OF A SUDDEN IT ALL CAME BACK ON AND I PROCEEDED . BUT SCARED ME AND THIS COULD HAVE CAUSED A SERIOUS WRECK. IT'S SCHEDULED TO GO INTO THE SHOP AND BE CHECKED OVER THIS WEEK.

12/01/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

WHILE ENTERING FREEWAY ONRAMP ENGINE POWER REDUCED AND VEHICLE FOLLOWING HAD TO SWERVE TO AVOID COLLISION. BELIEVE ENGINE OUTPUT LESSENED BY CYLINDER 2 MISFIRE ISSUE COMMON WITH DODGE ENGINES CREATING FAILURES AND LOSS OF COMPRESSION AND REDUCED POWER WITH SPORADIC LOSS OF ACCELERATION WHEN NEEDED.

11/25/2019
Components: AIR BAGS
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED AND BEEPED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH DIEPHOLZ AUTO GROUP OF PARIS (15200 US-150, PARIS, IL 61944, (217) 465-8521). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 46,000.

11/24/2019
Components: STRUCTURE
Incident Date: 11/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

I AM UNABLE TO OPEN PASSENGER SIDE DOOR, MANUAL OR AUTOMATICALLY I HAVE 2 TODDLERS. I NEED TO BE ABLE TO GET ONE OF MY KIDS OUT IF IT WAS AN EMERGENCY. I HAVE A 2017 DODGE GRAND CARAVAN THIS SHOULD NOT BE DOING THIS AT ALL.

11/22/2019
Components: POWER TRAIN
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE REVVED, BUT FAILED TO ACCELERATE AND MOVE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

11/13/2019
Components: STRUCTURE
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

PARKED IN DRIVEWAY, TRIED TO OPEN REAR DRIVER SIDE DOOR AND IT IS LOCKED AND I CANNOT UNLOCK IT. MY HUSBAND SUFFERED A MASSIVE STROKE AND THIS VAN IS HOW WE GET AROUND. IT IS IMPERATIVE THIS BE FIXED AS HE IS IN A WHEELCHAIR PERMANENTLY AND WOULD BE STUCK INSIDE IF, GOD FORBID, AN ACCIDENT OR FIRE HAPPENED.

11/13/2019
Components: ENGINE
Incident Date: 11/11/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 38 MPH, THE VEHICLE STARTED TO MISFIRE AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO GATOR CHRYSLER DODGE (840 HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE IT WAS DETERMINED THAT THE ENTIRE LEFT CYLINDER HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

11/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3HR******
Summary

VAN ACCELERATED FOR APPROXIMATELY 1 MINUTE. I WAS ON THE HIGHWAY. I SLAMMED ON THE BREAKS AND WAS ABLE TO MAINTAIN A SPEED OF 55 MILES PER HOUR. GAS PEDDLE SEEMED STUCK. A RED FLASHING LIGHTNING SIGN ILLUMINATED AND THEN WENT AWAY. THE VAN THEN STOPPED ACCELERATING. I CALLED A TOW TRUCK TO TAKE TO DEALERSHIP AND NOW LIGHTS ARE ON AT ALL. USER MANUAL STATES THAT IT IS AN ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT.

11/04/2019
Components: ENGINE
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

VEHICAL HAS A CODE FOR CYLANDER 4 MISFIRE. THIS CAUSES MY REMOTE START TO NOT WORK AND THE VEHICAL IS RUNNING ROUGH. NEW SPARK PLUGS DID NOT FIX THE PROBLEM. FOR A TWO YEAR OLD VEHICAL IT SHOULD BE RELIABLE BUT I FIND MYSELF RELYING ON MY 88 S10 MORE THAN OUR TWO YEAR OLD VAN. READING UP ON THE 3.6L ENGINE I AM CONCERNED THAT IT MAY HAVE THE PROBLEM WITH THE CYLINDER HEAD AS WITH MANY OTHER CARAVAN 3.6L BUT MY VINTAGE IS SOMEHOW NOT AFFECTED. I CAN RESET THE CODE AND DRIVE BUT AS SOON AS I PARK THE CODE COMES BACK

10/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

OUR 2017 DODGE GRAND CARAVAN DRIVERS SIDE SLIDING DOOR IS LOCKED AND WON'T IPEN WITH ANY REMOTES, BUTTONS OR MANUALLY. THIS IS A HUGE SAFETY CONCERN IF WE NEED TO GET OUT THAT DOOR. I NOTICED A LOT OF OTHER PEOPLE ON THE INTERNET ARE STATING THE SAME PROBLEM WITH BACK TO 2014. THE OTHER CONSUMERS ENCOURAGE US TO REPORT. WE HAVE JUST HAD THAT SEAT STUCK AND WON'T STOW/ FIXED TO TUNE OF $800, SEVERAL COMPLAINTS ONLINE ABOUT SAME PROBLEM AND SAME SIDE, REPLACED A BATTERY ON 2 YEAR OLD VAN!!?? DODGE NEEDS TO MAKE THIS ONE RIGHT- IT'S A SAFETY ISSUE!!

09/02/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2HR******
Summary

I WAS DRIVING DOWN A MAIN ROAD ALL THE LIGHTS CAME ON IN MY DASH CAR STARTED BEEPING, RADIO CAME ON, WINDSHIELD WHIPPERS CAME ON AT HIGH SPEED, AC CAME ON, LOST THE ABILITY TO STEER VEHICLE OR BRAKE WITH MILEAGE SCREEN SWITCHING TO DIFFERENT OPTIONS WITHIN THAT SCREEN. CAR BEEN AT DEALER SINCE THE DAY AFTER STILL DO NOT HAVE VEHICLE BACK OR A DIAGNOSIS OF WHAT OR WHY VEHICLE WENT INTO THIS STATE.

08/30/2019
Components: STRUCTURE
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0HR******
Summary

DRIVING ON HIGHWAY, HEARD FLAPPING NOISE. PULLED OVER, OPENED PASSENGER DOOR, TRIM WAS HANGING OFF. TOOK IT OFF. FOUND OUT IT IS CALLED APPLIQUE/MOLDING/ TAPE DOOR PILLAR FRONT DOOR. WENT TO DEALERSHIP IN SAN ANTONIO YESTERDAY, WAS TOLD THAT EVEN WITH MAXIMUM CARE PLAN THIS TRIM WAS NOT COVERED BECAUSE IT WAS CONSIDERED COSMETIC. THIS IS MY 3RD DODGE GRAND CARAVAN AND THE SECOND ONE TO HAVE THIS PROBLEM.

08/23/2019
Components: STRUCTURE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

08/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3HR******
Summary

SLIDING DOOR BEHIND DRIVERS SIDE STUCK IN "LOCK" POSITION. WILL NOT UNLOCK. THIS IS A VERY WIDESPREAD PROBLEM WITH 100S OF COMPLAINTS ONLINE.

08/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

DRIVER SIDE REAR SLIDING DOOR GOT STUCK IN A LOCKED AND CLOSED POSITION RENDERING THE DOOR UNABLE TO OPEN WHILE IN A STATIONARY POSITION (IN PARK). MECHANISM TO LOCK/UNLOCK THE DOOR STUCK IN THE MIDDLE POSITION UNABLE TO BE ENGAGED INTO EITHER A FIRM LOCKED OR LOCKED POSITION. PROBLEM IS SUSPECTED TO BE WITH THE DOOR ACTUATOR. PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THIS DOOR CAUSING A POSSIBLE UNSAFE CONDITION DURING AN EMERGENCY.

08/15/2019
Components: POWER TRAIN
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

THIS 2017 GRAND CARAVAN HAS A COMMON PROBLEM WITH THE ROCKER ARMS BECOMING LOOSE WHICH CAUSES A TICKING SOUND. THIS SEEMS TO BE COMMON WITH THE ENGINE SIZE AND IN DODGE PRODUCTS. I'M NOT MECHANIC BUT FAILING ROCKER ARMS SEEMS VERY UNSAFE!

08/13/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

08/06/2019
Components: POWER TRAIN
Incident Date: 08/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

VEHICLE'S POWERTRAIN STALLED ON TWO OCCASSIONS. ONCE AFTER STOPPING AT RED LIGHT, AND SECOND TIME (WEEKS LATER) ON INTERSTATE IN STOP AND GO TRAFFIC. ON EACH OCCASION ENGINE CONTINUED TO RUN BUT TRANSMISSION WOULD NOT ENGAGE. I HAD TO STOP, PUT IN NEUTRAL OR PARK SETTING, THEN SHIFT TO DRIVE TO GET POWERTRAIN TO RE-ENGAGE.

08/05/2019
Components: ENGINE
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8HR******
Summary

ABOUT 6 MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. WHILE DRIVING ON THE HIGHWAY WE GOT STUCK IN TRAFFIC, THE VEHICLE STALLED. THANKFULLY IT STARTED RIGHT BACK UP. ANOTHER INSTANCE, I WAS BACKING OUT OF MY DRIVEWAY, I STOPPED BECAUSE A CAR WAS COMING, WHEN I PROCEEDING TO BACK OUT THE CAR STALLED. SPARK PLUGS AND ENGINE COAL WERE CHANGED. DID NOT FIX THE PROBLEM. OTHER 2017 GRAND CARAVANS HAS A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE.

07/26/2019
Components: SEAT BELTS
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RGEG7HR7******
Summary

DRIVER SEAT BELT WOULD NOT FASTEN . LOWER SECTION OF SEAT BELT WAS REPLACED BY DEALER ON 07/23/2019..

07/10/2019
Components: ENGINE
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5HR******
Summary

TAKATA RECALL ENGINE OIL COOLER CRACKED AT THE BASE CAUSING ENGINE OIL TO LEAK OVER THE TOP OF THE ENGINE AND DOWN THE MANIFOLD. THIS MAY CAUSE A FIRE AT THE MANIFOLD AREA RESULTING IN A POSSIBLE INJURY TO THE DRIVER. THIS HAPPENS WHEN THE CAR IS MOVING AND AT IDLE.

07/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9HR******
Summary

ENGINE LIGHT WAS ON, CODE READ AS A MISFIRE IN COIL #2, PAID $400 TO HAVE COIL REPLACED AND THE LIGHT IS STILL ON. THE VAN STILL SHAKES WHILE DRIVING AND WHILE IN IDLE.

07/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF AND COULD NOT BE IMMEDIATELY RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (EAST CHESTER CHRYSLER DODGE, 4007 BOSTON RD, BRONX, NY) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.

06/30/2019
Components: STEERING,WHEELS
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0HR******
Summary

I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS LIFTED UP INTO THE AIR AND I WAS SHOWED THAT THE REAR AXLE ON THE DRIVER SIDE HAD BEEN BROKEN. THERE WAS 2 MECHANICS THERE AND ONE SUGGESTED THAT I HAD BEEN IN A COLLISION OR HIT A BIG POTHOLE. THE OTHER SAID THAT IT COULDN'T HAVE BEEN A DRIVER ERROR BECAUSE OF THE WAY THE BREAK ON THE AXLE WAS BENT AS WELL AS THE LACK OF ANY SCRATCHES OR DAMAGE TO ANY OTHER AREA OF THE VAN. MY TIRES AND RIMS SHOW NO DAMAGE, AND THE UNDERCARRIAGE OF THE VAN ALSO SHOWS NO SIGN OF HITTING A POTHOLE, AS THERE ARE NO SCRATCHES ANYWHERE UNDER THE VAN. ONE OF THE MECHANICS SAID IT COULD HAVE BEEN SOMETHING WRONG WITH THE AXLE BECAUSE OF THE BENT WAY IT WAS BROKEN AND HE ALSO NOTICED THAT IT SHOWED SIGNS OF IT BEING ALREADY CRACKED BECAUSE THE METAL APPEARED TO BE OLD ON ONE SPOT AND FRESH ON ANOTHER. I HIGHLY DENY HITTING ANYTHING LIKE A POT HOLE OR HAVING BEEN IN A COLLISION THERE IS ABSOLUTELY NO DAMAGE TO ANY PART OF MY VEHICLE SAVE THE BROKEN AXLE. *DT*JB

06/26/2019
Components: STRUCTURE
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

DRIVER SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. IT CANNOT BE UNLOCKED MANUALLY, WITH THE KEY FOB, OR THE UNLOCK BUTTONS ON THE DOORS. THE DOOR WILL NOT OPEN. THIS IS A HORRIBLE SAFETY HAZARD!!!

06/25/2019
Components: SERVICE BRAKES
Incident Date: 05/27/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RC1BG2ER******
Summary

VEHICLE PURCHASED USED 3/3/19, SUPPOSEDLY WITH NO PROBLEMS WITH BRAKE SYSTEM. TWO MONTHS LATER REAR BRAKES ARE GRINDING AWAY AT ROTORS, CALIPERS ARE GETTING STUCK, AND THERE WAS A FIRE ON DRIVER'S SIDE REAR BRAKES.

06/24/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7HR******
Summary

ARE 2017 DODGE GRAND CANAVAN HAS SHUT OF WHEN WE ARE DRIVING ON MULTIPLE OCCASIONS. THE FIRST MAJOR ISSUE WE HAD WITH THE VAN, WAS WHEN MY WIFE PARK AT THE LOCAL RETAILER STORE AND REMOVED THE KEY AND IT DID NOT SHUT OFF. WE TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. IT HAS SHUT OF ON MY WIFE ON A BUSY INTERSECTION AND WHILE JUST DRIVING DOWN THE ROAD; IT SHUT OF ON ME WAITING IN LINE FOR A CAR WASH. WE HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY "CAN NOT FIND" ANYTHING WRONG WITH IT.

06/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXHR******
Summary

I BOUGHT THE CAR MONTH AGO WITH 34900 MILES ON IT AND WITHIN THE MONTH MY AC STARTED BLOWING HOT AIR WHILE DRIVING, MY PASSENGER REAR DOOR WAS MAKING GRINDING NOISE ON OPENING/CLOSING/LOCKING AND THE WINDSHIRLD WIPER FLUID LINE CAME UNDONE WITHIN 3 WEEKS. AS I DIDN'T KNOW THAT THE WARRANTY ENDED AT 36000 MILES, I WAS TOLD 65,000, I WAITED TO TAKE THE CAR IN TO THE SHOP INTELL I GOT OUT OF WORK, ONE MONTH TO THE DAY FROM DATE OF PURCHASE, AND TOOK IT INTO THE DODGE DEALERSHIP. A CAR THEN HAD 36200 MILES AND I WAS NOT TOLD I NEEDED TO PAY JUST TO GET IT CHECKED OUT AT THE DODGE DEALERSHIP. IT TURNS OUT THAT THE LATCH TO THE DOOR WAS BROKEN AND THE REAR AC PUMP IS LEAKING AND THAT I NEED TO PAY $2000 TO FIX THESE ISSUES. THESE ISSUES WHERE THERE BEFORE I WENT OVER WARRANTY BUT THAT DOESN'T MATTER TO DODGE.

04/26/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1HR******
Summary

VEHICLE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO LICENSED GARAGE FOR ANALYSIS. THE CODE 2 INDICATED A REPLACEMENT OF THE COIL AND SPARKPLUGS NEED TO BE DONE. AFTER MECHANIC CHANGED ITEMS, THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK VEHICLE BACK TO MECHANIC AND AFTER RESEARCH AND SPENDING $604.71 IN REPAIR CHARGES, MY MECHANIC, AFTER CONFERRING WITH DEALERSHIP PERSONNEL WAS ADVISED THERE WAS A PROBLEM WITH THE #2 CYLINDER. TOOK VEHICLE TO ORCHARD DEALERSHIP AND AFTER ADDITIONAL EXPENSE FOUND THAT THEY DID WARRANTY WORK ON THE CYLINDER. MY MECHANIC ADVISED THAT THE INITIAL REPAIRS WERE UNNECESSARY AS THE PLUGS AND COIL WERE FINE. I CONTACTED CHRYSLER FOR REIMBURSEMENT. THEY DENIED SAME STATING THAT I DID NOT HAVE THE VEHICLE SERVICED AT A DEALERSHIP INITIALLY. PRIOR TO THE REPAIR THE VEHICLE WOULD HESITATE AND BALK WHEN DRIVING. THIS IS MY DAUGHTERS VEHICLE [XXX] ALONG WITH OUR 2 GRANDCHILDREN. CHRYSLER DID NOT ADMIT TO A VEHICLE PROBLEM WITH THIS ENGINE UNTIL MY MECHANIC WENT TO THE DEALERSHIP. WARRANTY REPAIRS WERE THEN MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/23/2019
Crash: No
Fire: No
Summary

PASSENGER SIDE SLIDING DOOR STOPPED LOCKING AND UNLOCKING CAUSING A SAFETY HAZARD FOR CHILDREN AND PASSENGERS IN THE BACK SEAT.

04/22/2019
Components: STRUCTURE
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

DRIVER SIDE REAR PASSENGER SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE LOCKED AND WON'T UNLOCK ELECTRICALLY OR MANUALLY. VEHICLE IS STATIONARY.

04/21/2019
Components: ENGINE
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

SES FOR P0306 MISFIRE CYLINDER 6 DURABLE TO PREMATURE HEAD WARPING. DODGE STATES A KNOWN PROBLEM. THIS COULD CAUSE POWER LOSS DURING ACCELERATION.

04/20/2019
Components: SERVICE BRAKES
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

I BOUGHT 2017 DODGE GRAND CARAVAN. NOW, THE CAR HAS 34,940 MILES. WHEN I PUS THE BRAKE WHEN THE CAR SPEED ABOVE 40 MILES/HOUR, THE CAR VIBRATES. I THINK THE ROTOR IS WARPED. IT IS DANGEROUS ON THE HIGHWAY BECAUSE THIS PROBLEM. TALKED TO DODGE DEALERSHIP AND CALLED DODGE CUSTOMER CARE. THEY BOTH TOLD ME IT IS NOT COVERED BY THE 36MONTH/36,000MILE WARRANTY. SEARCHED ON THE INTERNET, A LOT OF OWNER COMPLAINED THE BRAKE PROBLEM ABOUT DODGE GRAND CARAVAN. EXPERIENCED MECHANICS INDICATED THIS IS A DESIGN ISSUE. DODGE DOESN'T HAVE A GOOD ENOUGH BRAKE FOR THIS CAR. THIS PROBLEM EXISTS FOR MANY YEARS AND DODGE STILL UNWILLING TO REDESIGN OR COVER THIS DESIGN FLAW. DODGE SHOULD PROVIDE SPECIAL WARRANTY TO COVER THIS DESIGN FLAW AND IT IS A GREAT SAFETY ISSUE NHTSA TAKE THE LEADERSHIP TO ASK DODGE FIX THIS COMMON PROBLEM RELATED TO THEIR DESIGN.

04/10/2019
Components: POWER TRAIN
Incident Date: 04/07/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG5HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL AND CRASHED INTO A HOME AND TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO FERRARIO CHRYSLER DODGE JEEP (LOCATED AT 2463 CORNING RD, ELMIRA, NY 14903, (607) 733-9108), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *BF ..*JB *DT*JB

04/09/2019
Components: SEAT BELTS
Incident Date: 04/08/2019
Crash: No
Fire: No
Summary

THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AGAIN. IN FACT ONE TIME IT WOULDNT LOCK AGAIN AND HAD TO PUT THEM IN THE BACK ROW. I TESTED IT MYSELF AND BUCKLED THEM AND PULLED SLIGHTLY ON THEM AND THEY CAME UNBUCKLED WITHOUT PRESSING THE UNBUCKLE BUTTON.THIS IS A SERIOUSLY DANGEROUS PROBLEM IN AN ACCIDENT WITH CHILDREN IN CAR SEATS THAT THE BELTS COME UNDONE. IT JUST HAPPENED YESTERDAY AGAIN.

02/19/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1HR******
Summary

WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK UP BUT WHEN IT DOES THE TIME ON THE RADIO IS HAS TO RESET IT SELF AND THE ATC UNIT IS ALL OFF AND HAS TO BE MANUALLY RESET AS OF NOW IT'S ONLY HAPPENED WHILE I WAS APPLYING THE BRAKES SCARED THIS COULD HAPPEN ON THE HIGHWAY. I'VE ONLY HAD THE VEHICLE 2 WEEKS BOUGHT IS USED WITH 48000 MILES ON IT.

01/30/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

ON 01/28/2019,, AFTER I OPENED THE HOOD TO EXAM THE POWER/TRAIN AND OTHER COMPONENTS UNDER THE HOOD. I IMMEDIATELY NOTICED THREE WIRES AND A YELLOW FUSE ATTACHED TO MY BATTERY/ I IMMEDIATELY ASKED "TIMMY" WHAT THESE WERE AND WHY IS THE ENGINE SO LOUD? HE STATED THAT HE DID NOT KNOW. I ASKED, "MAY I SPEAK TO THE TECH THAT INSTALLED MY TRANSMISSION?" HE REPLIED, "I'M REALLY BUSY.." HE WALKED AWAY WHILE I WAS ASKING HIM QUESTIONS, WITHOUT ANY EXPLANATION OR REPAIRS. THE DODGE DEALER INSTALLED AFTERMARKET WIRING AND A FUSE ON MY VEHICLE WITHOUT MY PERMISSION AND REFUSED TO TELL ME WHAT IT CONTROLS AND WHY IT IS NEEDED. "TIMMY" ALSO STATED TO ME THE LOUD RUMBLING NOISES WERE NORMAL. I INFORMED HIM, THAT IS NOT HOW MY CAR SOUNDED PRIOR TO THE TRANSMISSION FAILING.

01/09/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LIFE WAS IN IMMEDIATE DANGER! THE ELECTRICAL IS TURNING ON AND OFF WITHOUT ASSISTANCE INCLUDING WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES PRIOR. THE DODGE DEALER WAS NOTIFIED IN PERSON OF MY ISSUES AND CONCERNS. NOTHING WAS DONE TO ENSURE THE SAFETY OF THE VEHICLE AT ANY TIME. THE VEHICLE HAS BEEN OUT OF SERVICE FOR 30 DAYS.

11/13/2018
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4HR******
Summary

TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

10/30/2018
Components: POWER TRAIN,AIR BAGS,WHEELS
Incident Date: 10/18/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG7HR******
Summary

I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL

10/03/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: VIN: 2D4RN5******
Summary

IGNITION SWITCH FAIL TO STAR .WHEN YOU INITIAL IS FREQUENT ALMOST MOST THE TIME

08/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5HR******
Summary

MY SON WAS ALMOST CLOSED IN THE DOOR GETTING IN THE VAN DOORS FAILED TO OPEN BACK UP AND LITERALLY ALMOST CLOSED HIM IN. I HAD TO TELL HIM TO MOVE QUICKLY

06/30/2018
Components: POWER TRAIN
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2HR******
Summary

VEHICLE WAS IN A PARKING LOT RUNNING BUT PARKED. IT SHIFTED OUT OF PARK AND STARTED ROLLING BY ITSELF.

06/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGEG6HR******
Summary

THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP

06/04/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 05/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3HR******
Summary

WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF 45 MPH ON BACK HIGHWAY AND NOTICED SOME STICKING. WAS ABLE TO BRAKE AND DISENGAGE AT LOWER SPEED AFTER SEVERAL ATTEMPTS. HAVE NOT USED THE CRUISE CONTROL AGAIN. THE VEHICLE HAD LESS THAN 30,000 MILES ON IT AT THE TIME. IN BOTH INSTANCES THE VEHICLE WAS GOING STRAIGHT. *TT *JS *TR

02/06/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8HR******
Summary

THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.

2 Recalls

for 2017 DODGE GRAND CARAVAN
09/08/2018
CAMPAIGN NUMBER: 18V524000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A vehicle stall can increase the risk of a crash.
Campaign Number: 18V524000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Summary

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

15/05/2020
CAMPAIGN NUMBER: 20V278000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Campaign Number: 20V278000
Manufacture: Vantage Mobility International, LLC
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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