EN

2017 Ford Escape SUV AWD

1
Recalls
474
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18.5%

Complaints
Recalls

474 Complaints

for 2017 FORD ESCAPE
02/03/2022
Components: POWER TRAIN
Incident Date: 12/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

Catastrophic transmission failure and immediate loss off acceleration. Insurance tested transmission fluid by certified lab and found glycol coolant contamination in transmission resulting in catastrophic failure.

02/01/2022
Components: WHEELS
Incident Date: 12/01/2021
Crash: No
Fire: No
Summary

The contact owns a 2017 Ford Escape. The contact indicated that while his daughter was attempting to remove the wheel from the vehicle, it was discovered that the lug nuts had swollen and could not be removed using the manufacturer’s lug nut wrench that was provided with the vehicle. The local dealer was contacted, and all the lug nuts had to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 90,000.

02/01/2022
Components: WHEELS
Incident Date: 05/01/2021
Crash: No
Fire: No
Summary

The contact owns a 2017 Ford Escape. The contact indicated that while his son was attempting to remove the wheel from vehicle it was discovered that the wheel lug nuts had swollen and could not be removed using the manufacturer lug nut wrench that was provided with the vehicle. The local dealer was contacted and all the lug nuts had to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 85,000.

01/31/2022
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/22/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD0HU******
Summary

The contact's partner owns a 2017 Ford Escape. The contact stated that he was with his partner who was driving approximately 45 MPH and the vehicle stalled. The contact's partner was able to pull over to the side of the road while the engine was misfiring. The contact stated that he was able to push the vehicle to an independent mechanic which was nearby. The mechanic diagnosed the vehicle and informed the contact that coolant fluid was leaking into the engine causing the misfire. The mechanic informed the contact that the vehicle should be taken to a dealer. The contact said that the vehicle was towed to a local dealer where it was diagnosed that coolant was leaking into the second cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 147,000 miles.

01/28/2022
Components: WHEELS
Incident Date: 01/27/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated that while his granddaughter was driving at an undisclosed speed, the passenger’s side rear tire became flat. While attempting to remove the wheels to install the spare tire, it was discovered that the lug nuts had swollen, and the manufacturer’s provided lug nut wrench could not fit over the lug nuts. The contact was unable to remove the wheel. The vehicle was towed to the local dealer who indicated that all the lug nuts for each wheel had experienced the same failure and would need to be replaced. The lug nuts were replaced, and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 30,000.

01/18/2022
Components: WHEELS
Incident Date: 01/18/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD2HU******
Summary

I had to change a tire on the shoulder of a busy 4 lane highway. I was unable to fit the lug wrench onto a lug nut. I was unable to change the tire as I could not remove the lug nut. I had it taken to an independent service center where he confirmed that there were 4 other lugs total on the other (3) wheels that were swollen as well. There was no indication that these lug nuts were faulty.

01/16/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/16/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

Receiving auto start stop error and vehicle stalls while in drive. “Shift to P, restart engine”. Now vehicle will not shift and battery light also comes on.

01/14/2022
Components: ENGINE
Incident Date: 01/13/2022
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9gd2hu******
Summary

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle lost motive power. The "Engine Failure" warning message was displayed. The vehicle was towed to an independent mechanic and diagnosed with engine failure, which started with the water pump and blown head gaskets. The engine needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and informed the contact to tow the vehicle to a dealer. The failure mileage was approximately 75,000.

01/12/2022
Components: ENGINE
Incident Date: 12/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9g90hu******
Summary

My check engine light came on, and has since started chugging when I accelerate. Also have been adding coolant frequently. My safety issue is I am worried that I will stall when driving. I live in Minnesota and the weather here is brutal. My vehicle also kicks on the air conditioning by itself.

01/10/2022
Components: STRUCTURE
Incident Date: 12/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J94HU******
Summary

Tailgate lowers on its own without stopping on contact. Also does not beep.

01/09/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/09/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93HU******
Summary

Swollen lug nuts on all tires

01/06/2022
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 01/06/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD2HU******
Summary

Wiring harness rubbed on frame. It blew a fuse, disabled hill assist, traction control, and AWD.

01/03/2022
Components: STEERING
Incident Date: 01/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD4HU******
Summary

Steering wheel was locked when went out to go to work. Finally got steering wheel unlocked and tried to continue to my destination. Power steering went out completely after a couple of turns. Vehicle towed to shop for determination of problem.

12/27/2021
Components: ENGINE
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0g96hu******
Summary

The contact owns a 2017 Ford Escape. The contact stated that while driving at 60 MPH, the vehicle was shaking. The vehicle was taken to the dealer and diagnosed with an engine oil leak. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty, but they would assist with half of the cost for repair. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was approximately 59,000.

12/22/2021
Components: POWER TRAIN
Incident Date: 12/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD5HU******
Summary

2017 Ford Escape Transmission issue: I have maintained my vehicle in accordance with the 2017 Ford Escape manual since I purchased it. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. My car revved and no check engine light or warning indicator ever came on. The car finally jutted forward, so I pulled it off the side of the road and had it towed to a Ford dealership service center. The dealership looked at the car and said I would need a whole new transmission and the parts are on back-order to which he also stated, "which indicates to me this is a common problem with the 2017 Ford Escape." I then towed the vehicle to a different Ford dealership service center to get a different opinion. This different service center also said I would need a new transmission. My car is available for inspection upon request. The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). The problem has been confirmed by two Ford dealership service centers.

12/18/2021
Components: WHEELS
Incident Date: 12/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93HU******
Summary

While getting routine maintenance service for an oil change and tire rotation from the Ford Dealership in Milford Ohio, I was informed by the Service Department representative that they were able to perform the tire rotation due to "swollen lug nuts" on my vehicle. The representative stated this is known issue and recommended I purchase new lug nuts from an aftermarket automotive parts supplier. - What component or system failed or malfunctioned, and is it available for inspection upon request? Since I need the vehicle for my transportation needs, I will be purchasing the new lug nuts as recommended, however, I will ask for the original lug nuts in question in the event there is an inspection request. - How was your safety or the safety of others put at risk? I do not feel at this time my safety has been put at risk. - Has the problem been reproduced or confirmed by a dealer or independent service center? This problem was identified by the dealer since the dealer is who recommended replacing the lug nuts. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been inspected by anyone else or any other organization. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, message or other symptoms of this problem. I was made aware of this issue by the Ford Dealership where I was getting service for an oil change and tire rotation on 12/17/2021.

12/14/2021
Components: WHEELS
Incident Date: 12/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

I recently purchased new tires. When I went to have them installed I was told there a problem with the lug nuts (Swollen Lug Nuts). I have never heard of such a problem until I researched the internet and found this is an issue with many Ford vehicles. I had to spend an unexpected repair of $140 plus for new lug nuts. Not only is this a defect but also a safety concern. If a driver would happen to get a flat and could not change the tire because of swollen lug nuts, that is a problem. Ford is aware of the problem and has done NOTHING to correct the problem/safety concern. There are millions of these vehicles on the road and the problem needs to be addressed by FORD>

12/14/2021
Components: WHEELS
Incident Date: 12/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93HU******
Summary

Quick Lane stated lug nuts were swollen and that it would cost $160 to replace lug nuts. This is a known issue with Fords--this should be covered under warranty as a defect item.

12/08/2021
Components: WHEELS
Incident Date: 12/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD0HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated that while having the tires rotated at an independent mechanic, she was informed that the lug nuts were difficult to remove. The mechanic broke the lug nuts and replaced them. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 68,000.

12/08/2021
Components: ENGINE
Incident Date: 11/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

Car was having a stuttering, shaking issue. Took it to the mechanic, and the engine block had cracked. The car is 4 years old, and this is a know manufacturing issue that Ford has not solved. The whole engine needed to be replaced.

12/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD0HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated that a plastic guard located on the frame of the vehicle would detach and drag on the road pavement at various speeds without warning. The contact had taken the vehicle to a dealer where they initially repaired the defect; however, the failure persisted. The vehicle was taken back to the dealer where they removed the plastic guard but did not replace it. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle had yet to be repaired. The failure mileage was unknown.

12/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/06/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. THE CONSUMER STATED WHILE COMPLETING A ROAD TRIP AND PULLING INTO THE DRIVEWAY, THE VEHICLE EMITTED A PUFF OF SMOKE AND FLAMES FROM THE HOOD. THE CONSUMER WAS UNABLE TO REMOVE THE KEYS, AS THEY WERE LOCKED IN THE IGNTION. THE VEHICLE WAS A TOTAL LOSS.

12/04/2021
Components: POWER TRAIN
Incident Date: 11/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

As I was driving on I-75 on the evening of Sunday, November 14, 2021 around 8:30, at approximately 75 mph (I was in the middle lane passing a semi-truck), my car suddenly lost power. The RPMs began to go all the way up, the drop all the way down repeatedly. Lights came on, and a red light came on saying something like "Transmission malfunction Service now". Thankfully, I was near an exit and was able to get off the interstate. I parked at a gas station and let my car sit for about 30 minutes. It immediately cranked back up, but would not drive. I called roadside assistance and had it towed to a nearby Ford dealership. Two days later, I was told I would need a new transmission due to the overdrive gear breaking apart and spreading metal throughout the transmission, rendering it basically useless. My car only has around 77,500 miles on it. In fact, I still have the original battery and tires. I have NEVER had any indication of a problem with the transmission - no noises, no lights, nothing. I take my car to my local dealership for oil changes and inspections when it is time. Not once have I ever been told there were any issues. I just feel this must have been a faulty part in order for it to simply break apart that fast to cause my car to stop working while I was driving, not to mention the fact it was able to ruin my entire transmission. I do not have any invoices to share at this time. I am still trying to come up with $6500 for the repair so I can get my car back. Thank. you for your time and consideration.

11/30/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle inadvertently started jerking. There were no warning lights illuminated. The contact veered to the side of the road and opened the hood of the vehicle. The contact stated that he noticed that the vehicle did not have coolant and he refilled the coolant. The contact stated that as he continued to drive the vehicle, the vehicle started jerking significantly and was misfiring. The contact checked the engine coolant level and noticed that it was almost empty 15 minutes later. The contact stated that he added distilled water to the coolant reservoir. The contact stated that as he continued to drive that same day, the vehicle was jerking significantly. The contact turned off the vehicle and was unable to restart the vehicle without a jump start. The vehicle was towed to the contact's residence. The vehicle was then taken to the independent mechanic who diagnosed that the head gasket was fractured and there was water in the engine oil reservoir. The contact stated that the check engine warning light was illuminated. The vehicle was also taken to the dealer who informed the contact that the vehicle could not be repaired as his VIN was not included in any recall. The manufacturer was notified of the failure and advised the contact that the vehicle could not be repaired since the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 107,000.

11/23/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0gd0hu******
Summary

My ford escape has experienced premature transmission failure. I bought my 2017 ford escape brand new in 2017 from Ford Southwest in Weatherford, Texas. On 11/19/2021 the ford was getting rpms, but was not accelerating. We were driving on the highway. The escape would not accelerate compromising our safety. We managed to pull to the side of the highway. The car rested and was turned back on, but it would not move. We had to have the car towed to the southwest ford dealership. We had to leave the car there till they could look at it. On 11/23/2021, an employee named Charlie called from southwest ford. He explained there was converter failure damaging the transmission. The transmission needs to be replaced with a new on. Charlie estimated the cost to be $6,000. The 2017 ford escape only has 80,150 miles on it and I am being told that the transmission is damaged and needs to be completely replaced. Ford has known this to be a problem.

11/15/2021
Components: WHEELS
Incident Date: 11/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G99HU******
Summary

LUG NUTS. TWO PIECE DESIGN. CHROME PART SWELLS AND MAKES IT IMPOSSIBLE TO REMOVE LUG NUTS WITHOUT DAMAGING THEM. DEALER INFORMED ME THAT THIS IS A COMMON OCCURANCE AND CLASS ACTION LAWSUITS HAVE BEEN ATTEMPTED BUT REJECTED. I HAD TO BUY A SET OF 20 NEW LUG NUTS FOR $104. FORD TECHNICIANS AND CUSTOMERS HAVE LOST MONEY BECAUSE OF THIS. I WANTED TO REPORT ANOTHER OCCURANCE IN THE HOPES THAT FORD WILL HAVE TO DO SOMETHING ABOUT IT. I CAN PROVIDE A RECEIPT FOR THE PURCHASE, IF NECESSARY.

11/11/2021
Components: ENGINE
Incident Date: 11/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92HU******
Summary

The engine light illuminated, and diagnostic code P0304 was reported, which meant cylinder four is misfiring. The vehicle had about 44,900 miles on it. New Motorcraft spark plugs were installed by the owner and the vehicle appeared to drive fine. About 4 days later, the engine light illuminated again and codes P0300, P0301 and P0304 was reported. Also, the antifreeze reservoir was empty, but there was not any leaks on the ground. At this time, the vehicle had about 45,320 miles on it. I searched the internet to learn of any issues with these Ford Escapes and discovered TECHNICAL SERVICE BULLETIN 19-2346 applies to our vehicle. The vehicle was immediately taken to Automax Ford Service Center on November 4, 2021, where they stated the engine needs to be replaced. As of November 10, 2021, the vehicle is still waiting to receive a new engine.

11/10/2021
Components: ENGINE
Incident Date: 09/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD7HU******
Summary

Coolant leak into engine destroyed cylinder needs engine block to be replaced. Problem not resolved with Customer Satisfaction Program 19B37, which was known cause of coolant intrusion, instead only delayed issue by putting a bandaid on it with reprogramming of the Powertrain Control Module. Advised not to drive vehicle for possible engine fire or worse.

11/06/2021
Components: WHEELS
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD5hu******
Summary

The lugnuts on my Escape are now swollen and misshapened through no fault of mine. I have been informed of this defect during last 2 service visits. Dealer did not rotate tires on last service because of this problem. This is a safety issue since lugnuts hold wheel and tire onto car. The expense to replace should not be absorbed by owner of vehicle, but rather by the manufacturer.

11/03/2021
Components: ENGINE
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97HU******
Summary

Engine light came on, immediately took it to my mechanic that diagnosed it as a cylinder 3 misfire and recommended the spark plugs be changed $700.00, 3 days later the light came back on again and took it back in. The coolant leaks into the spark plugs creating miss fire cylinder “3” the mechanic showed me the documentation of this problem Ford has know about since 2019. The coolant will not last one day, car displays as overheating to pull over to a safe location, cannot even be driven for 2 miles without over heating. It is no longer safe to drive the car. The car needs a new engine. Tbs 20-2100, they have a technical service bulletin that stats this is a common problem. They want $9,200 new engine block. I owe on a car I cannot drive, cannot have smogged, cannot register in the state of California and Ford will not replace these engines. The Engines are a risk of catching fire, why are they not recalled? Also the entire navigation system is non operable.

10/26/2021
Components: POWER TRAIN
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle inadvertently started shuddering. There were no warning lights illuminated. The contact veered to the side of the road for a moment. The contact continued to drive the vehicle however, the failure recurred intermittently while driving that same day. The vehicle was taken to the independent mechanic who advised the contact that he could not determine the cause of the failure as the OBD reader could not read the codes. The contact stated that the failure reoccurred while driving and the vehicle was taken back to the independent mechanic who advised the contact that he could not duplicate the failure. The transmission was flushed. The contact stated that the failure persisted, and the vehicle was taken back to the independent mechanic who diagnosed that the transmission needed to be replaced. The contact stated that the failure had been reoccurring more frequently while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 55,000.

10/25/2021
Components: POWER TRAIN
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F73HU******
Summary

For several weeks experienced shudder/judder and hesitation. Most noticeable at around 40 mph. Vehicle serviced and inspected by both dealership and independent auto repair shop. Hesitation unsafe. Issue Not uncommon as found on FMC Escape forum. Dealer recommended transmission replacement after finding transmission fluid burned and contaminated with metallic debris. Verified Torque converter clutch shudder. Independent auto repair shop confirmed hesitation, engagement in higher gears is abnormal. No warning lights or other symptoms aside from shudder/judder/hesitation. Vehicle currently available for inspection. Vehicle had less than 76,000 miles when issue first started.

10/24/2021
Components: STEERING
Incident Date: 10/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G91HU******
Summary

When turning into my subdivision off of a main road, my power steering completely failed when turning and I was stuck horizontally in the road. Luckily nobody was coming otherwise I would have been t-boned. There was no warning until after I was stuck that there was a “power steering failure” and it only flashed for a moment. I had my entire steering rack replaced 4 months ago because of the same issue.

10/22/2021
Components: ENGINE
Incident Date: 10/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

Engine started missing getting on the interstate, almost got rear ended. Come to find out it has water in the cylinder. Which Ford has TSB out for it. Definitely needs recalled. My family could’ve been severely injured.

10/20/2021
Components: POWER TRAIN
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0gd6hu******
Summary

I was driving on the highway when all of a sudden the car started bucking and revving to 4,000 rpm and would not go at highway speed. It continued to fluctuate the rpms but drop in speed. I had to pull over, shut off the car and restart. It drove for a little bit, started bucking again, revved to 4,000 rpms and lost power as I was trying to get off the exit - almost stalling in the turn. I had to pull over again, shut it off and restart. It went for a little bit then started revving like crazy, dropped speed quickly and then completely shut down. There were no warning lights, no check engine lights, no messages until the car finally died and it flashed a transmission problem. I have had the car from new and have always serviced it at the Ford Dealer. It has 98,000 miles and was told that is needs a transmission.

10/18/2021
Components: ENGINE
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

The contact's mother owns a 2017 Ford Escape. The contact stated that while her mother was driving, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the driver was informed of an engine misfire. The contact stated while driving the engine hot message was displayed. The RPM increased to high. The contact pulled over and noticed that the coolant was low. The driver added additional coolant however, the next day the fluid was low. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact was concerned about the vehicle catching on fire or causing a crash. The contact associated the failure with TSB 19-2139 and 18-23553. The failure mileage was approximately 77,000.

10/18/2021
Components: ENGINE
Incident Date: 10/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J94HU******
Summary

The check engine system alerted me to the vehicle overheating. I immediately turned off the engine and checked the fluid level. The coolant reservoir was empty. I added the appropriate coolant to the indicated fill line. The engine temperature returned to normal so I continued to drive and monitor the situation. Later in the day, I noticed white smoke emitting from the tailpipes. I know this to be a possible sign of coolant or water/fluid mixing with the oil. I parked the vehicle out of fear of permanent damage and scheduled service for the following morning. After diagnostics were run on the vehicle, it was determined coolant intruded into one or more cylinders and the head had cracked. Research shows that the problem is known by Ford (see tsb 19-2346) but Ford never notified me of the problem putting my family and myself at risk.

10/11/2021
Components: WHEELS
Incident Date: 10/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

Had an increasingly loud wheel noise and pulled over to check tires. Passenger rear wheel lugs were noticeably loose. Could not get the Ford supplied jack-handle wrench on the the lug nuts. Tried a 4-way wrench and still could not get it on. Gave up and called AAA. The technician also could get get his impact wrench on the nuts to tighten them. Using an oversized socket, he did get some turning but the damaged lug nuts could not be tightened. We found 4 of 5 on that wheel, and at least 2 on every other wheel to be loose and not able to be tightened at the roadside. The vehicle was unsafe to drive, or be towed without a flat-bed recovery vehicle. The dealer had the gall to charge me $5/each for 20 new lug nuts that are just the same kind and will no doubt also have the same problem in a few years. Of course, I'll be replacing them soon with solid piece after market products. 1. Ford has been using these 2-piece lug nuts, knowing there is a problem for many years. 2. This vehicle was inspected at the dealer less than 3 months prior. They should have known to check this and replaced them at that time. They did not. 3. This wheel should not have been loose in the first place. The dealer was the last one with the wheels off during inspection and rotation. They did not even acknowledge that problem. EVERY single FORD dealer -- but especially those in the Northeastern US where corrosive materials are applied to the road in winter -- should be inspecting these defective lug nuts every time they see the vehicle. Simple putting the right sized socket on each nut to see if it fits would have been sufficient. Ford should be replacing defective lug nuts at their expense.

10/09/2021
Components: ENGINE
Incident Date: 07/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

A couple of months the "check engine" light turned on. After three appointments, two diagnosis and almost $1,000 down the drain I was told that the coolant is leaking into the engine’s cylinders which is being caused, according to a Ford authorized dealer service department, by an engine design issue that has been apparently ignored by Ford for many years. I contacted Ford directly and they simply talked to me about "offering financial options to cover the cost" which ascend to almost $9,000, for a 5-year old car with less than 50K miles. They stated that this isn't covered by any warranty, that it's impossible to extend the warranty, and that there's no recall despite the many indications that this is a known issue. I found further information about this exact issue on: https://www.motorbiscuit.com/overheat-fail-fire-big-ford-ecoboost-class-action-lawsuit/ https://www.classaction.org/news/newer-ford-lincoln-vehicles-plagued-by-ecoboost-engine-defect-linked-to-coolant-leaks-class-action-says http://www.fordproblems.com/ecoboost-fires/ https://www.carcomplaints.com/news/2020/ford-ecoboost-problems-class-action-lawsuit.shtml

09/29/2021
Components: ENGINE
Incident Date: 08/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9g90hu******
Summary

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact had to refill the coolant to prevent the vehicle from overheating. The vehicle was taken to an independent mechanic and diagnosed with engine failure from the hydro-lock due to an internal coolant leak from the cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there were no recalls on the VIN and that the vehicle was out of warranty. The failure mileage was 83,958.

09/29/2021
Components: POWER TRAIN
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

On August 13, while driving in stop-and-go traffic I noticed the car was handling funny. It was hesitating when I pushed the gas causing me to accelerate in an unpredictable way in traffic. That weekend I took the car to my mechanic who told me that he couldn’t replicate the issue but if I had the issue again to bring the car back. There were also no error codes so any issue couldn’t be diagnosed. On August 30 while driving home, I attempted to accelerate at an intersection (across 6 lanes of traffic) and the car would rev but not exceed 25 miles per hour. I literally limped into my mechanics shop but once again there were no error codes. However it was clear that something was completely wrong with the car. The car was towed to a transmission shop who inspected it and told me I needed a full transmission rebuild. They also couldn’t explain why the car wasn’t displaying any error codes. In the end I was without my car for 2 weeks, paid over $4,000 for the job, and had to borrow cars just to get to my teaching job. My car is well maintained. It is only four years old but has 100,000 miles – obviously past the warranty. However, I have never had a transmission fail on me. This is also the first time I’ve ever purchased a Ford.

09/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0gd7hu******
Summary

Paint around windshield column defective and peeling in multiple spots.

09/27/2021
Components: WHEELS
Incident Date: 09/24/2021
Crash: No
Fire: No
Summary

The contact owns a 2017 Ford Escape. The contact stated while having routine maintenance at the local dealer, he was informed that the lug nuts were swollen, and all the lug nuts needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 88,000. The VIN was not available.

09/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0gd5hu******
Summary

Engine cracks due to design and leaks coolant into cylinders, causing engine to misfire. This is a known issue with Ford in the 1.5L ecoboost engine and they refuse to do anything.

09/20/2021
Components: WHEELS
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J96HU******
Summary

2-piece "laminated" lug nuts (steel nut covered by sheet metal trim) have failed and are a safety hazard since they are difficult or impossible to remove and replace. This is a design defect and affects multiple Ford vehicle models and years.

09/13/2021
Components: STEERING
Incident Date: 08/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

While driving the Escape the steering suddenly became unresponsive and the steering wheel became very very hard to turn, we were barely able to get off the road. On the instrument panel a warning light said Steering Problem Service Vehicle Immediately. The car was towed to Ford Dealer where it has sat outside now for 3.5 weeks without any service, due to issues at the dealership beyond my control.

09/08/2021
Components: ENGINE
Incident Date: 08/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

Ford dealership verified that check engine light coded P0304, engine misfire due to coolant intrusion caused by crack in cylinder. This is a known and well-documented problem with 2.0 L EcoBoost Escapes and Lincoln vehicles that use same engine (MKZ/MKC). VIN # of this particular vehicle matches those known to have the problematic engines. Ford is clearly aware, having released multiple Technical Service Bulletins on this subject of Engine/Coolant issue. The issue is Ford refuses to provide assistance to customers whose vehicles have surpassed 5 yr/60,000 Engine/Powertrain warranty. In this case, vehicle has 66,600 miles. A vehicle with a cracked engine block cannot be operated and presents a safety risk.

09/07/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92HU******
Summary

Replacement of all swollen lug nuts. And was told the replacement lug nuts would go bad again, wasn’t offered a safer or better choice for my 2017 escape. This is a sad day for Ford. A family generation of Ford owners. I was told my escape is not safe to drive until this is corrected. Ford manufacturers you can do better very unprofessionally. Sad.

09/05/2021
Components: POWER TRAIN
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

The car would not get into gear without warning. The car would not produce power when I would press the gas. Then, moments later, without warning, the engine would rev without input, however, the car would not accelerate. I had to pull over and the turn the car off multiple times. I ended up getting a warning light indicating to service the transmission, but when I turned the car off, the warning light would go away, but continue to not get into gear and then jerk, especially at low speed. i ended up taking to the car to a mechanic and got an error code indicating that the car could not get into 5th gear. I was told that the vehicle needed transmission fluid change, which I did. I then drove for about 200 miles without issues. Then suddenly while driving at about 70mph, I the service transmission light came on. i pulled the vehicle over and turned off the car. About 20 minutes later, I again started driving at highway speed for about 5 miles, and the service transmission light did not show and I had no additional issues. I then parked the car over night and then started to drive to the highway. Approximately 5 minutes of driving at highway speed the car would no accelerate when I pressed the accelerator, and i attempted to accelerate the car, but the vehicle would not rev the engine nor provide power, I had no warning lights. When this happened, the car started to decelerate as if the car was in neutral. I ended up having to get the car towed and serviced. i am currently awaiting the results of what is wrong with the car.

08/26/2021
Components: POWER TRAIN
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0gd4hu******
Summary

The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle stalled with the service transmission message displayed on the instrument panel. The vehicle failed to restart and was towed to a dealer where he was informed that the clutch had failed and that the transmission needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle was not repaired. The failure mileage was approximately 98,000.

08/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/26/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0F75HU******
Summary

I made a left at the light onto 1100 Town East Blvd and a truck side swipe on the passengers side in the back . The other person failed to stop to exchange information. The glass part of my tail light has been busted.

08/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0gd3hu******
Summary

My car has just reached 60,000+ miles and it began to jerk, as if shifting gears and decelerate while driving, and has even come to a complete stop while driving. This has happened while in motion on the freeway and main streets, posing a risk to both myself and my child to cause an accident. When taken to the dealer, they did not see a problem after running many diagnostic tests, and offered to "reset" my vehicle for almost 200 dollars. This posed a great risk, as it came back again to a complete stop on the Main Street again while my family was in the car. Once this reset was done, it showed a "transmission fault". However, this should have been caught before and how is a transmission at fault at 60,000 miles with excellent maintenance? This incident would occur whether it was 35 mph to 70 mph

08/09/2021
Components: ENGINE
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

The coolant leaks into the spark plugs creating miss fire cylinder “3”

08/07/2021
Components: ENGINE
Incident Date: 08/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

Engine started out running roughly a couple days later it overheated the car gave me a notice to pull over safely I turned the car off the oil looks milky , It only has 71,000 miles on it

08/02/2021
Components: ENGINE AND ENGINE COOLING,ENGINE
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9gd1hu******
Summary

The car was overheating so I brought it to the dealership to have it looked at. I was informed that there was coolant leaking into one of the engine cylinders causing the car to overheat with the possibility of it even catching on fire.

07/30/2021
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

My 2017 Ford Escape began letting water inside of the tail light assembly, eventually filling up to the point that it shorted the brake light. When I went to replace the bulb, I found out that it is not replaceable unless you replace the ENTIRE tail light assembly, a $750 fix. Ford refuses to fix this for free, as they deem condensation not a reason. Upon doing research, it’s come to my attention 1,000s of people have had this exact same problem. The tail light assembly, the seam on top of the assembly has faulted. Not only did Ford produce a faulty product, they produced a light that costs $600 to replace. This is highway robbery, not to mention unsafe since the brake light does not function.

07/28/2021
Components: ENGINE
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9gd5hu******
Summary

Check engine light came on at 60,240 miles with a cylinder 2 misfire code. Took it to the dealer and they said it has coolent in cylinder number 2. It is no longer safe to drive the car. The car needs a new engine. Tbs 20-2100, they have a technical service bulletin that stats this is a common problem. They want $9,200 new engine block.

07/25/2021
Components: STRUCTURE
Incident Date: 07/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96HU******
Summary

Underneath safety shields Heat shield came loose due to broken clips that held it up Took the vehicle back numerous times,while under warranty ,and requested it to be fixed dealer said it was fixed but it would fall down soon as started driving. Scraped the road when it fell down. Took it back was told to just remove it because that's what most people do well I refused to remove it and will not remove it. I called Ford main headquarters was told not to remove it and take it to another dealer. I took it to another dealer they actually ordered clips and installed new clips to hold the panels up. Within 2 weeks of being fixed it has another clip broke again. I feel this is a huge safety hazard when driving and should one or both panels fall off it could cause a wreck and or damage to other vehicles that may be behind my vehicle. I have read were this is an on going issue and I do not understand why it can not be fixed and why I have to keep paying for it to be fixed when its been an ongoing issue since the purchase of the car. I understand the warranty is now out but this is a hazard that needs to be fixed instead of waiting until someone is hurt or killed due to an accident because the panels feel off the underneath of the car. Do not know exact date when it fell down and dragged on the road. I drove very slow and when I got home fixed it to were it would stick back up until I could get it into dealer.

07/16/2021
Components: STRUCTURE
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9gd6hu******
Summary

There are thousands of complaints regarding this vehicle year and model paint pealing around the windshield. First it was my left and now its my right. This is a known issue with Ford!

07/08/2021
Components: POWER TRAIN,ENGINE
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99HU******
Summary

I went to Lenoir City ford with issues of misfiring cylinder and mostly Limp Mode on the highway. They cleared my codes and sent me on my way. ^ This occured while my vehicle was still under warranty. Now, expired warranty, I have the same issue and they will not cover under warranty when the issue was first discovered. Good lord I need me a recall

07/06/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD9HU******
Summary

Upon parking the vehicle in my driveway, the vehicle would not turn off after turning off he ignition and removing the key. All the dash lights were on as the would be normally and the engine remained running. Tired everything including in and out of gear, driving, turned key on and off several times, tired both keys. Googled and seen there had been similar issues with earlier models that resulted in a recall, but this is a 2017. Found some online suggestions and after an hour figured out where the fuel pump fuse was and removed it and the engine stopped. The dash still stayed lit up and had a warning to get engine serviced. Put key in ignition and turned to run not start position and vehicle cranked and tried to start. Could not get dash console to power down or look the doors, the horn would beep twice every time I tried to lock the doors. Ended up disconnecting the battery to kill the power to everything. Plan to take it to Ford today if I can get it started again.

07/04/2021
Components: ENGINE
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

On 3-7-2019 brought vehicle in for service at Larsen Ford in Lakewood NJ for engine light turned on with OBN code P3020. Service dept employee, Mitch Sperling their was anti freeze in number two cylinder. They kept vehicle till 3/15/2019 and stated repair was made. Except the repair for this should have been a new engine. On 7-2-2021 brought vehicle into service dept for engine light with OBN code P0303. This time it was anti frreze in number 3 cylinder approx 55,000 mileage. Service dept checked vehicle and came back and stated I need new engine. That they would order engine from ford and get back to me in about a week when to bring vehicle back and it would take 3 to 4 weeks to install engine and they will rent me a car. My problem with this is that i have to drive a vehicle that could stall and get rear ended until they get back to me. This vehicle should have gotten new engine back in 3-15-2019 because that is the fix ford recommends. Their on hundreds of complaints for this same problem going back to 2010 with the turbos. My vehicle has a 2.0 turbo and should never have been sold without this problem being corrected. Now I have a vehicle with a history of engine problems and if I attempt to trade in will come back on vehicle history. My position is ford was hoping that I would go over the 60,000 warranty and they would not have to cover any further repair without me shelling out 8,000 dollars for repair.

07/03/2021
Components: POWER TRAIN
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9g93hu******
Summary

I was driving along, approaching an intersection, and suddenly my car had no gears! The rpm's went sky high when I pressed on the gas but I had no drive. Thankfully I was able to coast to a turning lane and into a parking lot without incident. There had been no warning lights or funny noises and this was completely unexpected and could have caused an accident! I had to call a tow truck and the ford dealer that I took it to is now telling me the transmission needs replaced and that this is a common problem with this vehicle! And this is only 4 months after they replaced the engine that was bad! Shame on ford for not recalling this vehicle!

06/27/2021
Components: ENGINE
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD2HU******
Summary

I had left my home about 4 arrived at mall 4:30 all was great a usual day. I push button start my suv out of nowhere all these panel warnings appeared. Engine sign, hill assistance not available, air conditioner stop working, 4 wheel Fault, etc.,Pictures below

06/26/2021
Components: ENGINE
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93HU******
Summary

Purchased 2017 Ford Escape SUV preowned with 56,948 miles. Decided on the 2.0 engine due to the many issues with the 1.6 engine. Drove for seven months and only 6,000 miles. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. The mechanic informed us that the Ford Escapes have been having ongoing issues with the engines and is currently in a recall program and recommended we take it to a local Ford Dealer. The Ford dealer diagnosis matched the auto mechanic, acknowledged the antifreeze was mixing and recommended they replace the engine. They also acknowledged Ford was doing a recall to replace engines for a similar problem but not on the vehicle with our VIN number. I'm a first-time car buyer who spent $21K on a car, drove it for 6,000 miles, there’s clearly a defect in the engine, the Ford dealership quoted a $8,500 engine replacement but said their hands are tied since our VIN is not on the recall list. Car is sitting at the dealership as we sort through this mess.

06/25/2021
Components: WHEELS
Incident Date: 06/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the driver’s side run-flat tire loss air. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the lug wrench. The contact's wife called the manufacturer however, the manufacturer offered no assistance. Two fellow motorists were able to assist the contact and the tire was replaced. The contact had the lug nuts replaced. The contact wrote a letter to the manufacturer however, there was no response from the manufacturer. The vehicle was repaired. The failure mileage was approximately 70,000.

06/24/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated while driving at 15-20 MPH, a warning message appeared stating "pull over, engine overheating" and the vehicle lost power. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. The contact stated the failure reoccurred a month ago while driving. The same warning message appeared. The contact was able to pull to the side of the road. The vehicle was towed to the same dealer, then towed to a Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 8021) as requested by the manufacturer. The contact stated the dealer diagnosed that the engine needed to be replaced per a TSB. The manufacturer was notified of the failure but declined to cover the repair though the vehicle had an extended warranty. The approximate failure mileage was 77,000.

06/22/2021
Components: ENGINE
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9j9xhu******
Summary

My car is losing water and the 2.0 ecoboost has a habit of catching fire. Mine is still driveable but very dangerous. The car has 125000 miles in it and is 4 years old and Ford has basically told me tough luck. The dealer verified the problem which is a very common issue with the 2.0 ecoboost.

06/21/2021
Components: ENGINE
Incident Date: 05/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

Check engine code came on had it tested came back saying misfiring in piston one vapors coming out of exhaust system leads to believe I have a blown head gasket vapors can be seen in video coming out of exhaust system at high rates weak engine when trying to drive it it's been parked for weeks now

06/14/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact’s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.

06/12/2021
Components: ENGINE
Incident Date: 06/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G91HU******
Summary

In January 2021 it began with the check engine light coming on. The #2 spark plug and ignition coil were replaced by local mechanic. About a month later the check engine light came on again. Again there was an issue with the #2 spark plug. It was fixed. Another few weeks goes by and the light comes on again. I take it in and the check engine light goes off just before I drive it there. We decide to wait for it to come on again. Each time I got the sense from my mechanic that this was slightly unusual. June 2, 2021 on a cool evening, I notice the heater isn’t working. The next day the check engine light comes on. On June 5th I get a warning light that says my vehicle is overheating and to pull over to a safe spot. My kids and I pull over to a parking lot and I have to have it towed to my mechanic. Today, June 11th, the mechanic finally has a chance to look at it and discovers that coolant is leaking into the engine. He uses a borescope to show me the coolant in the engine. He then pulls technical service bulletin 19-2346 which indicates that the exact symptoms my vehicle is having has been know since at least December 2019! The result is that I need a new engine. It has just over 100,000 miles on it. The vehicle isn’t even paid for and I have to replace the engine! Other than the check engine light, there were no warnings that the coolant was low. When the check engine light came on, I did occasionally have white smoke and it chugged when running like there was a blockage. Why on an issue as serious and as expensive as this has Ford Not issued a recall of this engine? If I get it replaced, will the engine installed have been re-engineered to have fixed the problem? If the company has known about this issue for this long, I should have been notified of the potential problem.

06/11/2021
Components: ENGINE
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0g94hu******
Summary

My 2017 Ford escape is losing coolant into the engine block. The vehicle mileage is just Over warranty. The local Ford dealership diagnosed the problem and stated that I need a new engine at a cost of $7,000. This issue could cause an engine fire, which makes it a safety hazard. The dealership contacted Ford Motor company for assistance for me, but they denied it. There are other complaints for this same exact issue online.. Ford recalled an earlier year model escape for this same issue, but not later models. There is also a class action lawsuit for this issue which does include some later years of the escapes, but it is out of Arkansas. I am so upset with this entire expense!

06/08/2021
Components: ENGINE
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle started to run roughly. The vehicle loss motive power and stalled. The contact shifted the vehicle into park to restart the vehicle. The contact stated that the failure mostly occurred while shifting gears. The check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. The crank pressure sensor also failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

06/08/2021
Components: ENGINE
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

On May 30, I received the Engine Service Light that remained on constantly. I contacted Ford chat since I was 300 miles from home, determined it was safe to drive home since car ran fine with no vibration or gas smell. Took to dealer on June 1. Car only has about 53K miles. June 1: Dealer said a plug, wire, and distributer coil were bad, replaced it, but during test drive the car shook so badly, they recommended it not be driven and was not safe and should remain in shop. This may be an unnecessary repair costing $549 (attached), but only document received to date. June 2: Tech determined must be bad fuel injection system. Parts must be order. June 7: Injectors replaced. Car started and car shook so badly that the tech and dealer refused to even take it out of the shop and said it would be a danger to take out on the road. More troubleshooting would be needed since they did not know what the issue was. June 8: Still unsure, but believe a total engine replacement may be needed but until further consultation with other experts and troubleshooting occurs, they will not give me a diagnosis. They continue to assert that engine issue does make the car unsafe for highway use.

06/08/2021
Components: ENGINE
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J95HU******
Summary

Blown engine on multiple others of the same year make and model. Caused by coolant leaking into the head gaskets. All of which the computer code reading is cylinder 3 misfiring. However that ends up not being the actual issue and you will be refixing it every 3-5000 miles

06/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

PURCHASED NEW 2017 FORD ESCAPE SE 4WD IN 2017 - OVER THE PAST SEVERAL MONTHS INTERMITTENT SHUT OFF WHEN AUTO STOP ENGAGE AT A STOPLIGHT. THEN WILL NOT RESTART. WARNING LIGHT COMES ON PUT CAR IN PARK. SOMETIMES HAVE TO CALL AAA FOR ASSISTANCE. SOMETIMES RESTART AFTER 20 TO 50 MINUTES. THE INCIDENT HAPPENS WITHOUT WARNING IN DANDGEROUS SITUATION WITH ONCOMING CARS AT HEAVY INTERSECTIONS. AND DO 3 TO 15 MILE TRIPS AND PARK CAR. SOMETIMES THE CAR WILL NOT START/CRANK. CALL AAA FOR ASSISTANCE. SOMETIMES RESTART/CRANK AFTER 45-50 MINUTES ON ITS OWN. CHANGED BATTERY. NO SHUT OFF FOR A FEW WEEKS. INCIDENTS RETURNED. TOOK TO DEALER TWICE. LAST VISIT DEALER WAS ABLE TO REPRODUCE THE SHUT OFF. EEC TEST AND FOUND CODES P06E9 AND P164C. REPROGRAMMED BCM. DRIVEN 6 DAYS SINCE REPAIR. ONE INCIDENT OF SHORT TRIP, PARK, NO RESTART. CALLED DEALER. TRYING DISENGAGE AUTO STOP BUTTON.

06/01/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9gd6hu******
Summary

The purge valve sylanoid is malfunctioning. Every dealership and auto store in my town is out of the part and backordered, which tells me this is a common problem.

05/31/2021
Components: ENGINE
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

Misfire in cylinder 2 coolant going into cylinder # 2

05/20/2021
Components: ENGINE
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD7HU******
Summary

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated and the vehicle shuddered for a couple of seconds. The contact restarted the vehicle and the warning light was disappeared. The failure reoccurred a few days later. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as a manufacturer defect coolant leak into the cylinder block. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,543.

05/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

2017 Ford Escape SE paint failure at the windshield (driver side) column.

05/12/2021
Components: ENGINE
Incident Date: 12/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G94HU******
Summary

IT STARTED OUR AS THE OCCASIONAL MISFIRE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO A LOCAL MEINEKE WHERE THEY SAID 1 OF THE COILS (I BELIEVE COIL 2) NEEDED TO BE REPLACED. I ALSO REPLACED ALL 4 PLUGS AT THAT TIME AS WELL. MAYBE A MONTH LATER IT STARTED MISFIRING AGAIN WITH THE CHECK ENGINE LIGHT BACK ON. I TOOK IT BACK TO THE SHOP AND THEY SAID IT SHOWED THE SAME COIL AS NEEDING TO BE REPLACED. THEY RECOMMEND I TAKE IT TO FORD FOR BETTER DIAGNOSIS WHERE THEY TELL ME I NOW NEED A NEW ENGINE FOR UPWARDS OF 6 THOUSAND DOLLARS... SEE PICTURES FOR FORDS DESCRIPTION.

05/10/2021
Components: POWER TRAIN
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD7HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO TYLER FORD LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.

05/07/2021
Components: STEERING
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

THE STEERING FAULT DETECTED ERROR COMES ON THE CONSOLE AND THE CAR LOSES POWER STEERING. THIS HAPPENS WHILE DRIVING. WHEN BROUGHT IT TO THE SHOP THEY WERE NOT ABLE TO FIND A PROBLEM. THIS SAME ISSUE HAPPENED AGAIN TODAY WHILE DRIVING- CONCERNED THEIR IS A CORRELATION TO WHEN IT IS HOT OUT. SEARCHED RECALL AND FOUND THIS ISSUE WITH THE 2008-2013 FORD ESCAPES BUT NOT FOR THIS MODEL. SEARCHED SOME FORUMS AND NOTICED SOME OTHERS WITH THIS SAME PROBLEM.

05/03/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD7HU******
Summary

THE REAR HATCH TAILGATE DOES NOT RELEASE OPEN OR CLOSE PROPERLY. IT INDICATES THAT THE HATCH IS OPEN.

04/29/2021
Components: ENGINE
Incident Date: 04/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97HU******
Summary

2017 2.0 L ECOBOOST FORD ESCAPE HAD ROUGH IDLE AT START, STEADY CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING ON HIGHWAY. DEFROST WAS NOT WORKING DURI G COL SNAP. CHECK OF RESERVOIR SHOWED FLUID LEVELS BELOW MINIMUM, HAD TO PULL INTO SERVICE TO GET FLUID LEVELS UP TO MINIMUM LEVELS. UPON TAKING CAR TO FORD DEALER FOR SERVICE CONCLUSION WAS FAILED ENGINNE DUE TO COOLANT INFILTRATION INN ENGINNE. WAITING ON ENGIN REPLACEMENT 3-4 MONTHS.

04/20/2021
Components: SEAT BELTS
Incident Date: 04/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

THE FRONT DRIVER AND FRONT PASSENGER SEAT BELTS ARE NOT RETRACTING PROPERLY. I DID A SEARCH ONLINE FOR OTHER MODELS OF THIS YEAR AND MANY PEOPLE ARE HAVING ISSUES WITH THIS. PLEASE INVESTIGATE THIS AS THIS IS A SAFETY ISSUE.

04/19/2021
Components: ENGINE
Incident Date: 03/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD9HU******
Summary

WHILE DRIVING, CAR ENGINE STOPPED WITHOUT CHECK ENGINE LIGHT OR OTHER WARNINGS. TRIED TO GET RESTARTED BUT UNABLE AND HAD TO PUSH OUT OF TRAFFIC ON A BUSY CITY STREET. TOWED TO CORWIN FORD AND ENGINE WAS EVALUATED BY FORD SERVICE TECH VAN LAMONTHE. "SCAN=MANY CODES INTERNAL ENGINE NOISE. PERFORMED RELATIVE COMPRESSION = #2 CYLINDER HAS LOW COMPRESSION. NEEDS NEW ENGINE."

04/16/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G96HU******
Summary

WHILE DRIVING, MY CHECK ENGINE LIGHT WENT ON, AFTER I GOT GAS, THE CAR STALLED SEVERAL TIMES BEFORE STARTING THE CAR. WHILE DRIVING HOME, I GOT A "HIGH TEMPERATURE WARNING, PULL OVER SAFELY" ALSO MY HEAT WAS BLOWING COLD AIR. AFTER TAKING MY CAR IN, A TUNEUP WAS DONE AS WELL AS ROUTINE OIL CHANGE. I WAS TOLD RADIATOR COOLANT WAS LOW. AFTER A FEW DAY, THE SAME THING HAPPENED AGAIN, TOOK BACK TO THE MECHANIC AND THEY FOUND THAT THE COOLANT IS LEAKING BUT FROM DEEP INSIDE THE MOTOR AND WILL COST THOUSANDS OF DOLLARS TO REPAIR AND I WILL BE BETTER OFF TRYING TO TRADE IN MY CAR.. THIS IS A KNOWN DANGEROUS FORD ISSUE AND THIS CAR NEEDS TO BE RECALLED. MY CAR HAS BEEN WELL MAINTAINED SINCE I GOT IT 2 YEARS AGO.

04/13/2021
Components: ENGINE
Incident Date: 03/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD7HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT HAD A MANUFACTURER SOFTWARE UPDATE SERVICED AT LAKELAND FORD PARTS (1430 W MEMORIAL BLVD, LAKELAND, FL 33815). THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED AT THE DEALER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED WITH AN ENGINE BLOCK FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE FAILURE MILEAGE WAS 101,000.

04/12/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92HU******
Summary

MY CHECK ENGINE LIGHT CAME ON A FEW DAYS AGO AND MY DOOR CLOSES BY ITSELF WHEN I'M TAKING THE GROCERIES OUT OF TRUNK

04/10/2021
Components: ENGINE
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

MY 2017 FORD ESCAPE 1.5L ECOBOOST ENGINE BEGAN TO SKIP AND LOSE POWER WHILE DRIVING AFTER FIRST BEING CRANKED. THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE FORD DEALERSHIP IN SHELBY, NC. THEY SAID IT WAS A MISFIRE ON CYLINDER 4 AND THAT THE BLOCK WAS CRACKED CAUSING COOLANT TO LEAK INTO THE CYLINDER. QUOTED ME A PRICE OF $8600 TO REPLACE THE LONG BLOCK OR $5100 TO REPLACE THE SHORT BLOCK. THEY TOLD ME THAT THEY HOPED TO SEE FORD DO A RECALL SOON ON THIS ISSUE BECAUSE THIS WAS THE FIFTH ONE THEY HAVE SEEN THAT IS DOING THE SAME EXACT THING. THEN I READ ON THE INTERNET WHERE THIS IS A NATIONWIDE PROBLEM WITH THESE SAME TYPE YEAR MODELS AND ENGINES. MY VEHICLE ONLY HAS 75681 MILES ON IT. THIS IS A DEFECT THAT WILL POSSIBLY GET SOMEONE SERIOUSLY INJURED OR KILLED IF THE VEHICLE LOOSES POWER WHILE DRIVING AND NEEDING ACCELLERATION POWER. I WAS PULLING ONTO THE HIGHWAY WITH ONCOMING TRAFFIC HEADED TOWARD ME. FORD NEEDS TO STEP UP AND RECALL AND FIX THIS ISSUE.

04/08/2021
Components: POWER TRAIN
Incident Date: 02/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD2HU******
Summary

I HAVE A 2017 FORD ESCAPE 67,338 TOOK IT TO FORD DEALER (GALPIN FORD) MY COMPLAIN WAS THAT MY TRANSMISSION WHEN WARM REVERSE GEAR IS HARD TO ENGAGE AND WILL NOT GO OVER 55MPH. GOT A CALL BACK THAT IT NEEDS A NEW TRANSMISSION. FORD REFUSED TO HELP ON ANY WAY TO FIX IT, ALMOST $6,000.00 TO REPLACE A TRANSMISSION WITH 67K ON IT, WHY IS FORD COMPANY NOT HELPING CUSTOMERS WITH THIS PROBLEM, WHAT IS REALLY BAD FOR ME IS THAT I HAVE 2017 FORD TRANSIT THAT HAS THE SAME TRANSMISSION. I HOPE FORD IS NOT WAITING FOR SOMETHING BAD TO HAPPEN BEFORE THEY FIND A FIX FOR THIS.

04/08/2021
Components: ENGINE
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98HU******
Summary

COOLANT LEAKING INTO ENGINE CYLINDER RESULTING IN LOST COOLANT AND OVERHEATING. CHECK ENGINE LIGHT ON WITH CODE P0302. RECENTLY BOUGHT VEHICLE UNKNOWINGLY OF THIS ISSUE AND ARE NOW STUCK WITH THE PROBLEM. THIS IS A KNOWN ISSUE AND THERE ARE A LOT OF COMPLAINTS OUT THERE FROM FORD ESCAPE OWNERS. PLEASE RECALL THIS VEHICLE

04/06/2021
Components: ENGINE
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

SPARK STUCK IN CYLINDER CREATING A MISFIRE CAUSING ENGINE TO OVERHEAT AND VEHICLE TO SHUT OFF CONTINUOUSLY

04/05/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

THE STEERING WHEEL SHAKES WHEN CHANGING LANES AT DIFFERENT SPEEDS AND IT FEELS LIKE THERE IS NO STEERING ASSIST WHEN DOING THIS. I TRIED SWAPPING TIRES BUT THIS DIDN'T CHANGE THINGS. IT'S REALLY NOTICEABLE ON THE HIGHWAY. I ONLY HAVE 47800 MILES ON THE CAR.

04/03/2021
Components: ENGINE
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92HU******
Summary

WHITE SMOKE FROM EXHAUST RUNS VERY ROUGH AND ANTIFREEZE LEAKS INTO FIRST CYLINDER. ONCE TORE DOWN VISIBLE DIVOT IN BLOCK THAT APPEARS TO BE MANUFACTURED THAT WAY. CURRENTLY UNABLE TO DRIVE BECAUSE I DON'T HAVE ALMOST 6,000 OUT OF POCKET. WARRANTY PURCHASED WITH VEHICLE 5 MONTHS AGO WON'T COVER REPAIR

04/01/2021
Components: STEERING
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72HU******
Summary

THE ASSISTED POWER STEERING WENT OUT WHILE DRIVING, I LOST CONTROL OF MY VEHICLE, THE STEERING WAS COMPLETELY GONE AND UNABLE TO STEER WHILE I WAS ON A VERY BUSY HIGHWAY. I WAS TRAVELING AT 60 MPH WHEN THIS OCCURRED. THIS CAN AND WILL CAUSE SEVERAL DEATHS IF NOT CORRECTED IMMEDIATELY! FORD HAS HAD THIS SAME PROBLEM ON OTHER MODELS, AND A RECALL WAS MADE. THIS IS A VERY SERIOUS PROBLEM, AND FORD KNOWS ABOUT IT!

04/01/2021
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION OF THE VEHICLE, HE NOTICED THERE WAS CONDENSATION BUILT UP INSIDE OF THE REAR PASSENGER'S SIDE TAIL LIGHT. UPON A VISIT TO AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE SEAL AROUND THE TAIL LIGHT WAS DEFECTIVE. THE MECHANIC ALSO INFORMED HIM THAT DUE TO THE FAILURE OCCURRING NEAR THE GAS TANK, THE DEFECT COULD POTENTIALLY LEAD TO A FIRE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

04/01/2021
Components: POWER TRAIN
Incident Date: 02/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

ON 2/17/21 MY AUTOMATIC TRANSMISSION MALFUNCTIONED ON THE WAY HOME FROM WORK ON A BUSY INTERSTATE RIGHT AFTER A MAJOR SNOW STORM. NO WHERE SAFE TO PULL OFF. THE CAR STARTED JERKING AND LOST POWER ALONG WITH NOISE AND SYSTEM ERROR FLASHED ACROSS DASHBOARD STATING TRANSMISSION FAILURE. CARE EVENTUALLY LOST POWER AND HAD TO PULL OFF THE ROAD. CAR WAS TOWED IN TO DEALERSHIP. TORQUE CONVERTER COMPLETELY BLEW. THEY HAD MY CAR FOR 6 WEEKS. I JUST GOT IT BACK LAST NIGHT. THEY SAID THE TORQUE CONVERTER HAD TO BE REDESIGNED AND IF IT MADE ME FEEL ANY BETTER THERE WERE MANY OTHERS WITH THE SAME ISSUE I WAS HAVING AND THEY WERE WORKING ON. THE ICING ON THE CAKE WAS WHEN THEY CALLED ME YESTERDAY TO SAY IT WAS FINALLY REPAIR AFTER 6 WEEKS THAT IT FELL UNDER EXTENDED WARRANTY SO WE GOT SOCKED WITH THE $100 DEDUCTABLE. WHEN A MAJOR CAR PART HAS TO BE "REDESIGNED" FOR ANY REPAIR TO BE MADE, THAT SHOULD BE A RED FLAG TO THE MANUFACTURER AND A RECALL ISSUED.

03/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G91HU******
Summary

EVERY ONCE IN A WHILE THE SYNC3 SYSTEM AND INFOMAT FAILS. I LOSE NAV, BACK UP CAMERA, CLIMATE CONTROL, RADIO, AND HANDSFREE PHONE CONTROL. TOOK IT TO THE DEALERSHIP AND THEY SAID APIM NEEDED REPLACEMENT. CALLED USUAL MECHANIC WHO SAY A RECALL FOR APIM ON OLDER MODELS AND ALLOT OF REPLACEMENT ON MY YEAR OF ESCAPE. HAS HAPPENED 5 TIMES SINCE PURCHASE IN DECEMBER

03/25/2021
Components: ENGINE
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD8HU******
Summary

ROUGHLY A YEAR AGO FORD ISSUED A NOTIFICATION FOR A UPDATE THAT HELPED KEEP COOLANT FROM INTRUDING INTO THE ENGINE. A WEEK AGO MY CAR BEGAN TO STALL, FLASH WARNING LIGHTS, AND WOULD BARELY GET ME OFF THE ROAD. UPON HAVING MY CAR TOWED TO THE DEALER THEY INFORMED ME THE ENGINE HAD BEEN DAMAGED FROM COOLANT IN THE ENGINE, THE EXACT ISSUE STATED IN THE NOTIFICATION RECEIVED A YEAR BEFORE. NOW THE DEALER STATES THE SHORT BLOCK MAY NEED REPLACED. WHY HAS FORD NOT ISSUED A RECALL FOR AN ISSUE THAT COULD TURN DEADLY FOR SOMEONE ELSE? THIS ISSUE IS VERY POPULAR WITH THIS CAR.

03/25/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

AFTER FILLING MY GAS TANK AND STOPPING FUELING WHEN THE GAS PUMP STOPS, THE CAR BEGINS TO ACT LIKE IT IS GOING TO STALL WHEN I START DRIVING. THE RPMS WILL DROP DOWN FROM 1250 TO AROUND 300-400 AND SHOOT BACK UP. THIS WILL ONLY LAST FOR ABOUT A MILE OR TWO OF DRIVING AND GO AWAY. IT IS HAPPENING CONSISTENTLY AND OTHER INTERNET USERS APPEAR TO HAVE ISSUES WITH COMPLETELY STALLING. IT APPEARS TO BE CAUSED BY A FAULTY "VAPOR CANISTER PURGE VALVE."

03/22/2021
Components: ENGINE
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

4 YEAR OLD, 73,500 MILES, ENGINE LIGHT CAME ON, CAR WAS BUCKING, STALLING, BUCKING, COULD HAVE CAUSE AN ACCIDENT. DROVE TO DEALER. GASKET LEAKED AND BLEW ENGINE. ENGINE NEEDS TO BE REPLACED $8000.00

03/21/2021
Components: STRUCTURE
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G88HU******
Summary

ON TWO OCCASIONS, ONE STATIONARY, ONE IN MOTION, THE TAILGATE WILL COME UNLATCHED. I HAVE THE AUTOMATIC TAILGATE WITHOUT THE FOOT ACTIVATED SENSORS. WHEN STATIONARY THE DOOR WILL NOT LATCH EVEN THOUGH IT LOOKS ALL THE WAY CLOSED. THE HORN WILL CHIRP TWICE TELLING ME A DOOR IS OPEN AND THAT'S THE ONLY WAY I KNOW IT'S NOT CLOSED. WHILE DRIVING THE DOOR DOES NOT OPEN ALL THE WAY, BUT I WILL GET A WARNING IN THE GAUGE CLUSTER TELLING ME THE TAILGATE IS OPEN. IT DOESN'T OPEN ALL THE WAY. I HAVE ONLY EXPERIENCED IT ONE TIME WHILE IN MOTION AT LOW SPEEDS, LESS THAN 40 MPH, AND I PULLED OVER SAFELY. TO FIX THE PROBLEM I HAVE TO STAND BEHIND THE TAILGATE WHEN IT'S CLOSING AND PUSH THE DOOR CLOSED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT EITHER.

03/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G96HU******
Summary

VEHICLE STARTED TO DEVELOP LONGER CRANKING TO START, COLD AND WARM...BATTERY WAS WEAK, SO I REPLACED IT.. SAME SYMPTOMS, BUT DEVELOPED RELAY CHATTERING UNDER HOOD IN FUSE/RELAY BOX WHEN JUST OPENING EITHER FRONT DOOR OR INSERTING KEY...SOMETIMES WOULD START BUT THEN JUST DIE.. LUCKY CAR WAS IN GARAGE, SO I WOULD NOT ATTEMPT TO DRIVE IT IF IT CONTINUED TO RUN.. THE ONLY WAY TO STOP RELAY CHATTER WAS TO REMOVE PCM FUSE OR RELAY...CALLED FORD ,AGREED TO TOW TO MY DEALER.. VEHICLE WAS 3 YRS AND 5 MONTHS , BUT UNDER 11K MILES.. TOOK 3 DAYS TO FIND CAUSE,,. ,THE WIRE HARNESS/FUSE/RELAY BOX HAD SHORT OR BREAK. .THEY DISCOVERED IT BY WIGGLING THE WIRE HARNESS THAT CONNECTS TO THE FUSE/RELAY BOX...I WENT TO SEE IT AND AFTER STARTING, HE WOULD WIGGLE THE WIRE HARNESS AND VEHICLE WOULD DIE, ,DID IT SEVERAL TIMES TO SHOW ME. .I SAID ITS A FACTORY DEFECT SINCE THE CAR WAS NEVER IN AN ACCIDENT , FLOOD OR FIRE. FORD AGREED TO PAY HALF THE COST OF PARTS AND LABOR SINCE THIS ISN'T COVER BEYOND 3YRS..TO ME THIS IS A SAFETY HAZARD, IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS AND IT COULD HAVE JUST DIED ANYTIME , ANYWHERE.. AFTER REPAIRED, I FOUND FORD IN FEB, 16, 2018 PUT OUT A TSB # SSM 47086, THAT DESCRIBES MY PROBLEM AND DEFECTIVE PART.. SO FORD NEW ABOUT THIS ON SOME 2017-18 FORD ESCAPES 3YRS AGO...

03/17/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

FOR THE LAST FEW DAYS, INTERMITTENTLY, THE ABS WARNING LIGHT WOULD COME ON, THEN THE TRACTION CONTROL LIGHT, THEN THE HILL ASSIST LIGHT, THEN THE 4 WHEEL DRIVE WOULD DISENGAGE, AND NOW THE PARKING BRAKE FAULT LIGHT. YOU NEVER KNOW WHEN IT WILL HAPPEN AS IT HAPPENS INTERMITTENTLY, AND THEY DON'T ALL FAULT AT THE SAME TIME. IT SEEMS EACH CONSECUTIVE DAY THE NUMBER OF PROBLEMS GROWS. MY GREATEST CONCERN IS THAT NOW THE TRACTION CONTROL LIGHT WILL FLASH AND THE THROTTLE WILL BECOME UNRESPONSIVE. YOU NEVER KNOW WHEN IT MAY HAPPEN. TWICE TODAY IT NEARLY CAUSED AN ACCIDENT AS I WAS PULLING INTO TRAFFIC. THE ENGINE WAS RUNNING, BUT WOULD NOT ACCELERATE. A SERIOUS SAFETY CONCERN. I AM FILING THIS REPORT JUST IN CASE I GET INJURED OR KILLED BEFORE I CAN HAVE IT CHECKED BY A FORD DEALER.

03/17/2021
Components: STRUCTURE
Incident Date: 02/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99HU******
Summary

VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN A SNOW STORM HIT. ICE/SNOW ACCUMULATED ON THE WINDSHIELD AND WHEN IT MELTED IT TOOK THE PAINT WITH IT. THE A-PILLARS ON BOTH DRIVER AND PASSENGER SUFFER SIGNIFICANT PAINT LOSS AND RUST IS STARTING TO FORM. PAINT FLAKES OFF IN THE WIND WHILE DRIVING, ESPECIALLY IN THE RAIN. ABOUT 15 INCHES OF PAINT IS GONE ON THE DRIVER SIDE AND ABOUT 4 INCHES OF PAINT IS GONE ON THE PASSENGER SIDE.

03/16/2021
Components: WHEELS
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J9XHU******
Summary

THE LUG WRENCH THAT FORD PROVIDED ME WITH THE PURCHASE OF MY 2017 FORD ESCAPE DOES NOT FIT THE TIRE LUGS. I HAD A BLOW OUT ON A HIGHWAY AND WAS UNABLE TO CHANGE THE TIRE WITH THE LUG WRENCH. WE HAD TO USE A SOCKET AND POUND THE SOCKET UNTO THE LUG. I FEEL THIS IS A MAJOR SAFETY PROBLEM. I CONTACTED FORD AND THEY BASICALLY SAID IT WAS NOT THEIR PROBLEM. I STILL AM UNABLE TO CHANGE A TIRE ON THIS VEHICLE. I ASKED FORD TO REPLACE HE LUGS WITH ONES THAT WOULD FIT MY LUG WRENCH. THANKS FOR AY ASSISTANCE YOU CAN PROVIDE.

03/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

THE TRANSMISSION STARTED SLIPPING OUT OF NOWHERE WITH ONLY 81,699 MILES ON IT AS WE WERE ON I275 SOUTH IN TAMPA, FL. I JUST BOUGHT IT A MONTH AGO

03/14/2021
Components: ENGINE
Incident Date: 02/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD1HU******
Summary

THE CHECK ENGINE LIGHT CAME ON ,SO WE TOOK IT TO SATELITE FORD DEALER AND THEY COULD NOT FIND PROBLEM, WEEK LATER LIGHT CAME ON AGAIN SO WE TOOK THE VEHICLE TO WOODY ANDERSON FORD WHERE IT WAS PURCHASED AND NOW THEY SAY THE ENGINE NEEDS REPLACED! AFTER DOING SOME ON LINE RESEARCH ON LINE IT LOOKS AS IF FORD HAS A PROBLEM CHILD ON THEIR HANDS. THEY ALSO HAVE ISSUES WITH THE TRANNY IN 2014 -2018, THIS ESCAPE ONLY HAS 20000 MILES ON IT NOW. WHATS GOING TO HAPPEN ONCE THE MFG. WARRANTY RUNS OUT ? ARE THERE ANY RECOURSE ACTIONS THAT WE CAN TAKE. THE ESCAPE IS A GREAT CAR OVERALL ,WE OWN 2- 2017;S NOW. WE ARE NOW CONCERNED ABOUT FUTURE COST ASSOCIATED WITH THIS VEHICLE, ESPECIALLY SINCE WE OWN 2 THE SAME YEAR!

03/10/2021
Components: STRUCTURE
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96HU******
Summary

HAVE A 2017 FORD ESCAPE AND NOTICED THE PAINT WAS PEELING AROUND THE WINDSHIELD.AFTER INVESTIGATING THERE ARE SEVERAL COMPLAINTS FOR THE EXACT SAME THING.FORD WILL NOT TAKE RESPONSIBILITY FOR THIS BECAUSE IT'S SAFETY ISSUE,SO THEY WON'T RECALL IT.I HAVE ONLY HAD MY CAR A YEAR THIS MONTH IT SEEMS ALSO TO HAPPEN TO FORD ESCAPES THAT ARE WHITE OR BLUE IN COLOR.PAINT ON A VEHICLE SHOULD LAST FOR THE LIFE OF THE CAR.

03/10/2021
Components: WHEELS
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD7HU******
Summary

ROTATING TIRES FOR ROUTINE MAINTENANCE. SOME OF THE LUG NUTS DEFORMED AND WONT ACCEPT A WRENCH . THEY ARE ALL DIFFICULT TO REMOVE. AND ALL OF THEM GET STUCK IN THE SOCKET AND ARE VERY DIFFICULT TO REMOVE FROM THE SOCKET WRENCH. IT IS IMPOSSIBLE TO CHANGE THE TIRES. THE PICTURE SHOWS THE DEFORMED LUG NUT. IT WAS DEFORMED BY SIMPLY REMOVING THE NUT WITH GOOD FITTING HIGH QUALITY TOOLS. THE LUG NUTS DO NOT EVEN FIT THE WRENCH THAT IS PROVIDED IN THE CAR FOR CHANGING FLATS . IT WILL TAKE SPECIAL TOOLS TO REMOVE ALL THE LUG NUTS. THIS IS CLEARLY NOT ACCEPTABLE . IT IS VERY DANGEROUS. LUCKILY WAS BEING DONE AT HOME AND NOT LEAVING ANYONE STRANDED. A TOW TRUCK DRIVER WOULD NOT BE ABLE TO HELP OTHER THAN TOW THE WHOLE VEHICLE FOR A SIMPLE FLAT TIRE, AT GREAT EXPENSE. AND IT MIGHT NOT BE ABLE TO BE TOWED. IT MAY NEED TO BE PULLED ONTO A FLATBED TYPE OF TOW TRUCK AND BE CARRIED INSTEAD OF TOWED IN THE USUAL MANNER.

03/09/2021
Components: AIR BAGS
Incident Date: 03/08/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

I WAS STRUCK ON THE DRIVERS SIDE FRONT TIRE/BUMPER AREA BY A CAR EST AT 30MPH WHILE I WAS GOING LESS THAN 10MPH. AIR BAGS DID NOT DEPLOY ANYWHERE ON MY VEHICLE AND MY CAR IS TOTALED. BRAND NEW ENGINE PUT IN APPROX 1000MILES AGO AND WONDERING IF SENSORS GOT THROWN OFF? TOW DRIVER, POLICE AND TOW LOT COULDN'T BELIEVE NO AIRBAG DEPLOYMENT AS I WAS SHOCKED AS WELL.*DT

03/08/2021
Components: ENGINE
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

WHILE DRIVING THE ENGINE STARTED MISFIRING FOR APPROXIMATELY 30 SECONDS. THE CAR SHOOK VIOLENTLY AND THEN WENT BACK TO RUNNING NORMAL. I DROVE TO MY FORD DEALER AND LLEFT THE CAR FOR DIAGNOSIS. I WAS CALLED A FEW DAYS LATER AND TOLD COOLANT HAD SEEPED INTO THE #1PISTON. THE REPAIR WOULD BE TO REPLACE THE ENGINE. I DO ALL SERVICE AT FORD. THE CAR ONLY HAD 67K MILES. IT IS ONLY 4.5 YEARS OLD AND NEEDS A NEW ENGINE. FORD TOLD ME THIS IS A KNOW ISSUE FOR FORD AND THE READING I HAVE DONE SHOWS IT HAS BEEN GOING ON FOR A NUMBER OF YEARS. I AM ANGRY.

03/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96HU******
Summary

THE PAINT IS PEELING OFF AROUND THE WINDOW DOWN TO THE METAL IT ONLY HAS 50000 MILES ON IT I HAVE READ ABOUT 165 COMPLAINTS ON THE 2017FORD ESCAPE WITH THE EXACT SAME PROBLEM THERE DEFINITELY SHOULD BE A RECALL ON THIS I WANT THIS FIX NOW. S

03/07/2021
Components: ENGINE
Incident Date: 03/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93HU******
Summary

ON AND OFF FOR THE PAST YEAR, MY VEHICLE HAS FAILED TO AUTO-RESTART AFTER AUTO-STOPPING. WHEN WORKING PROPERLY, THE FEATURE AUTOMATICALLY SHUTS OFF THE ENGINE WHEN STOPPED (LIKE AT RED LIGHT) AND THEN RESTARTS WHEN YOU LIFT YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN. THE ISSUE IS THAT THE CAR DOES NOT RESTART. SOMETIMES IT FAILS TO RESTART WITHOUT WARNING, OTHER TIMES IT DISPLAYS A MESSAGE THAT SAYS 'SHIFT TO PARK TO RESTART ENGINE'. THIS IS OBVIOUSLY DANGEROUS WHEN IN STOP-AND-GO TRAFFIC ON A HIGHWAY OR AT AN INTERSECTION, AS THE CAR WILL LITERALLY TURN OFF AND NEED TO BE SHIFTED INTO PARK TO BE RESTARTED. TODAY IT DID THIS AT ALMOST EVERY INTERSECTION WE STOPPED AT. OUR BATTERY WAS RECENTLY REPLACED, ALTERNATOR AND CHARGING SYSTEM ALL CHECKED AND NO ISSUES. APPARENTLY THIS IS A RECOGNIZED ISSUE BY FORD, ALTHOUGH THERE DOES NOT SEEM TO BE A FIX AS OF NOW. FORD HAS RECOGNIZED THIS ISSUE AS SSM 47043 (ATTACHED).

03/03/2021
Components: SEAT BELTS
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G91HU******
Summary

VEHICLE IS ONLY FOUR YEARS OLD AND DRIVERS SIDE SEAT BELT RETRACTS SLOWLY. I ALSO OWN A 2010 FORD ESCAPE WITH THE SAME PROBLEM. THE SEAT BELT ENDS UP GETTING SLAMMED IN THE DOOR WHICH I AM SURE IS EVENTUALLY GOING TO COMPROMISE THE INTEGRITY OF THE BELT. THIS HAS BEEN GOING ON FOR A FEW MONTHS

02/22/2021
Components: POWER TRAIN,ENGINE
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

TL* THE CONTACT'S WIFE OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PUSHED THE VEHICLE OUT OF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE TRANSMISSION NOW MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER CAVENDER FORD (4860 INTERSTATE 10 FRONTAGE RD, COLUMBUS, TX 78934, (855)874-2232) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

02/12/2021
Components: STRUCTURE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F79HU******
Summary

THE PAINT IS PEELING NEXT TO THE WINDSHIELD ON DRIVER'S SIDE POST A. THE PAINT IS NOT EVEN STICKING TO THE VEHICLE IN THIS AREA

02/11/2021
Components: POWER TRAIN
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD9HU******
Summary

36,000 MILES AND COOLANT LEAKED INTO ENGINE. DEALERSHIP TOLD ME THEY HAVE TO REPLACE THE LONG BLOCK, BASICALLY REPLACE THE ENGINE. IT'S BEEN A MONTH NOW AND NO WORK HAS BEEN STARTED. THIS ENGINE LEAK ISSUE ON THE FORD ECOBOOST 1.5L ENGINE HAS BEEN KNOWN TO FORD MOTOR CO. SINCE AT LEAST 2015.

02/08/2021
Components: POWER TRAIN
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

TRANSMISSION WENT WITH ONLY 93,000 MILES ON VEHICLE. WHEN DRIVING IT WAS HESITANT TO GO WHEN I WAS STOPPED AT A RED LIGHT. I WAS ALMOST REAR ENDED BECAUSE OF IT. CAR DIDN'T WANT TO GO IN REVERSE. THANKFULLY I WAS ABLE TO MAKE IT TO MECHANIC JUST IN TIME BEFORE CAR WAS TOTALLY OUT OF COMMISSION.

02/06/2021
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G96HU******
Summary

RECURRING ISSUE WITH THE SAME IGNITION COIL/SPARK PLUG COMPLEX WHERE THE ENGINE WILL MISFIRE ON A COLD START. I HAVE REPLACED THE IGNITION COIL 3 TIMES AND EACH TIME IT FAILS WITHIN 3 WEEKS. I HAVE HAD THE ENGINE PRESSURE TESTED AND THERE ARE NO ISSUES THAT WOULD CAUSE MISFIRING. THIS APPEARS TO BE AN ELECTRICAL FEEDBACK ISSUE.

02/06/2021
Components: SERVICE BRAKES
Incident Date: 02/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92HU******
Summary

NOTICED ONE OF THE TWO SCREWS THAT ATTACHES THE BRAKE FLUID RESERVOIR WAS MISSING. THE OTHER SCREW WAS ABOUT TO FALL OUT AND THE RESERVOIR WAS LEANING SUCH THAT SOME OF THE BRAKE FLUID HAD LEAKED OUT THE CAP. IF THE OTHER SCREW HAD FALLEN OUT THIS COULD PRESENT A VERY HAZARDOUS CONDITION. 2017 FORD ESCAPE, V6 ENGINE WITH 25523 MILES.

02/06/2021
Components: STRUCTURE
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

THE DOOR PANELS SEPARATE FROM THE DOOR METAL FRAME DUE TO POOR CLIPS OR FASTENERS USED AT TIME OF MANUFACTURE. TWO DOORS ON MY VEHICLE CAN BE IMPOSSIBLE TO OPEN. FORD DEALER INSISTS NO PROBLEM -- I DAMAGED DOORS AND THEREFOR 600$ PER DOOR TO FIX. I GO ON INTERNET AND SEE MANY MANY OTHERS HAVEING EXACT SAME ISSUE. BOTH DOORS STARTED EXHIBITING THIS ON DRIVER SIDE ABOUT A MONTH APART.. IF THE CAR CAUGHT FIRE OR I COULD A DANGEROUS COLLISION WAS IMMINENT WHILE PARKED, I COULD NOT GET OUT IN TIME. ALSO IF AN ACCIDENT OCCURRED, I COULD NOT EXIT IN A TIMELY FASHION

02/01/2021
Components: SERVICE BRAKES
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F74HU******
Summary

THE RIGHT REAR BRAKE MAKES A CLUNKING NOISE AND ALSO THE LEFT FRONT BRAKE MAKES THE SAME NOISE.WHEN TAKING OFF BY BACKING OUT OR PULLING OUT AND APPLYING THE BRAKES IT MAKES A CLUNKING SOUND

01/29/2021
Components: ENGINE
Incident Date: 07/20/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE BEGAN TO COME OUT THE REAR END OF THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PROCEEDED TO DRIVE AT A LOW-SPEED. THE CONTACT STATED THAT APPROXIMATELY 25 MINUTES LATER THE VEHICLE SHUTOFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN EXCESS AMOUNT OF OIL IN THE CYLINDERS OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO MIKE NAUGHTON FORD, INC. (150 S HAVANA ST, AURORA, CO 80012; (720) 712-0678) WHO HAD COMPLETED A PREVIOUS RECALL ON THE VEHICLE. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIR, A WARNING LIGHT INDICATING A MISFIRE HAD ILLUMINATED. THE CONTACT CHANGED THE SPARK PLUGS ON THE VEHICLE CAUSING THE WARNING LIGHT TO NO LONGER BE ILLUMINATED. THE CONTACT STATED THAT APPROXIMATELY 3-4 DAYS LATER WHILE STARTING THE VEHICLE FROM A COLD START, SHE NOTICED THE VEHICLE EMITTING WHITE SMOKE AGAIN. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT OIL HAD GOTTEN INTO THE COOLANT AND IN CYLINDER NUMBER 1 AND NUMBER 2. THE VEHICLE WAS REPAIRED ON 02/12/21 . THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*JB

01/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KEPT GOING AND WOULD NOT STOP CRUSHING HER AGAINST THE STEERING COLUMN AND THE SEAT BELT SQUEEZING HER, TO THE POINT SHE HAD TO DRIVE OFF THE ROAD AND ALL SHE COULD DO WAS GET A TOE ON THE BRAKE BECAUSE OF BEING IN SUCH A COMPRESSED POSITION AND WAS ABLE TO SKID TO A STOP. WHEN SHE GOT HOME AND EXPLAINED IT TO ME I WENT OUT AND TRIED THE FORWARD SEAT BUTTON TWICE AND IT DI THE SAME THING, LOCKED ALL THE WAY FORWARD. I TRIED A FEW MORE TIMES BUT IT DID NOT DO IT.. TOOK IT TO THE FORD DEALER AND THEY SAID THEY CAN'T GET IT TO DO THE SAME THING AND ARE KEPPING IT OVERNIGHT AND WILL TRY IN MORNING, AND IF IT DOESN'T DO IT THERE IS NOTHING THEY CAN DO HE SAID.

01/19/2021
Components: STEERING
Incident Date: 01/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD7HU******
Summary

CAR STEERING COMPLETELY STOPPED WHILE DRIVING ON HIGHWAY. COULD STILL MOVE. COULD NOT STEER CAR. VERY UNSAFE. CAN CAUSE AN ACCIDENT.

01/11/2021
Components: ENGINE
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G91HU******
Summary

MY VEHICLE BEGAN TELLING ME IT WAS OVERHEATING AS SOON AS I WOULD TURN IT ON IN THE MORNING(12+ HOURS AFTER NOT BEING DRIVEN) AND BEGAN SHAKING. I WOULD TURN OFF/ON THE VEHICLE AND THE ENGINE LIGHT WOULD APPEAR AND DISAPPEAR THROUGHOUT THE DAY BUT DROVE FINE. EVENTUALLY THE ISSUE BEGAN WHEN I WAS PHYSICALLY DRIVING THE VEHICLE, LEADING ME TO PULL OVER IN A NEIGHBORHOOD TO HAVE IT TOWED. FORD DEALERSHIP LOOKED AT MY VEHICLE AND INFORMED ME THAT THE COOLANT HAD LEAKED INTO MY CYLINDER HEADS(1.5L ENGINE). THEY QUOTED ME AN ESTIMATE OF $6K TO REPLACE MY ENTIRE TRANSMISSION. I HAVE NOT YET MADE THE DECISION TO GO AHEAD WITH THE REPAIR AS I AM WEIGHING MY OPTIONS. I HAVE ONLY HAD MY VEHICLE FOR 2.5 YEARS WITH ZERO ISSUES. BOUGHT AT AROUND 40K MILES AND TRANSMISSION WENT OUT AT AROUND 82K.

12/30/2020
Components: STRUCTURE
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99HU******
Summary

PAINT PEELING FROM THE WINDSHIELD PILLAR ON THE DRIVER'S SIDE. PAINT PEELED OFF IN A 6" X 1" FLAKE. THIS SEEMS TO BE A VERY COMMON PROBLEM.

12/22/2020
Components: ENGINE
Incident Date: 12/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD3HU******
Summary

ENGINE LIGHT CAME ON. RECEIVED CODE P0302 MISFIRE IN CYLINDER 2. REPLACED PLUGS AND COIL DIDN'T CORRECT PROBLEM. THE NEXT DAY I STARTED THE VEHICLE AND THE TEMPERATURE GAGE WENT STRAIGHT TO THE TOP READING IT WAS RUNNING HOT. CALLED A TOW TRUCK FIRST THING MONDAY MORNING AND DIDN'T DRIVE THE VEHICLE AGAIN. HAS 50,200 MILES ON IT. FORD DEALER SAID THEY WOULD LOOK AT IT BUT I HAVE TO GET IT TO THEM. SEEMS TO BE A KNOWN PROBLEM WITH THE VEHICLE. I HAVE HAD THE VEHICLE SINCE JULY OF 2019. I FEEL LIKE FORD SHOULD GET IT TOGETHER AND ACTUALLY FIX THE PROBLEM AND NOT PUT BANDAID ON IT.

12/21/2020
Components: STRUCTURE
Incident Date: 12/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

PAINT ON DRIVERS SIDE WINDSHIELD FRAME FLAKED OFF IN A 6"X1" CHUNK. THIS 2017 FORD ESCAPE SE HAS 31,000 MILES ON IT AND IS ALWAYS GARAGED. NO HAIL OR HEAVY RAIN PRIOR TO THE FLAKING. MANY COMPLAINTS ON THE INTERNET FOR THE EXACT SAME THING.

12/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

MY VEHICLE IS 3 YEARS OLD. INSTRUMENT CLUSTER DIED OR JUST STOPPED RANDOMLY WORKING. FORD WON'T DO ANYTHING ABOUT IT EVEN THOUGH THIS IS A MANUFACTURER ISSUE.

12/17/2020
Components: POWER TRAIN
Incident Date: 12/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

I PURCHASED A 2017 FORD ESCAPE 4 MONTHS AGO. MONDAY MY TRANSMISSION WENT OUT. WITH LESS THAN 100,000 MILES ON IT. I WAS STOPPED WHEN THE CAR JERKED, I TRIED PRESSING THE GAS AND IT WOULDN'T GO JUST THE ENGINE REVIVED, IT FINALLY JUMPED INTO GEAR AND I WAS ABLE TO GET HOME. I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND GOT A RECALL FIXED FOR THE POWERTRAIN CONTROL MODULE, HOPING THAT WOULD HELP THE ISSUE, ONLY TO GET A CALL SAYING I NEED A NEW TRANSMISSION.

12/16/2020
Components: ENGINE
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD2HU******
Summary

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO COOLANT INTRUSION SAFETY RECALL. *LD THE CONSUMER STATED AFTER THE RECALL REPAIR WAS COMPLETED THE FAILURE COOLANT INTRUSION OCCURRED. THE DEALER ADVISED THE ENGINE NEEDED TO BE REPLEASED. THE MANUFACTURER DID OFFER SOME ASSISTANCE. *JS

12/15/2020
Components: ENGINE
Incident Date: 12/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

BOUGHT CAR IN DECEMBER 2019. IN APRIL 2019, ENGINE LIGHT CAME ON, AND CAR WAS RUNNING ROUGH. TOOK TO DEALERSHIP WITH 35,000 MILES, AND WAS ADVISED COOLANT WAS LEAKING INTO CYLINDER 3 AND 4. FORD REPLACED ENGINE UNDER WARRANTY. DECEMBER 2020, WAS DRIVING TO WORK AND ENGINE LIGHT CAME ON. ENGINE WAS RUNNING ROUGH, AND CAR WOULD PERIODICALLY JERK/LOSE POWER ON THE HIGHWAY. TOOK TO DEALERSHIP WITH 62,000 MILES, AND WAS ADVISED COOLANT WAS LEAKING INTO CYLINDER 1. SERVICE REPRESENTATIVE SAID ENGINE WOULD HAVE TO BE REPLACED, BUT IS NOT COVERED UNDER WARRANTY. THE FIRST ENGINE WAS REPLACED AT 35000 MILES, AND THE SECOND REPLACMENT IS NEEDED AT 62000 MILES, LESS THAN 30000 MILE DIFFERENCE

12/15/2020
Components: ENGINE
Incident Date: 12/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

AFTER TURNING THE CAR OFF I COULD HEAR COOLANT RUNNING THROUGH THE ENGINE. TODAY I STARTED THE CAR TO LET IT WARM UP, WENT OUT TO GO TO WORK AND THE CAR WAS OFF. THE DASHBOARD WAS SAYING THAT THE CAR WAS OVER HEATING, CALLED AND HAD IT TOWED TO GARAGE AND THEY SAID IT NEEDS A NEW ENGINE WILL FORD COVER EXPENSES

12/10/2020
Components: WHEELS
Incident Date: 11/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT UPON TAKING THE VEHICLE TO BONDY'S FORD LINCOLN (3615 ROSS CLARK CIR, DOTHAN, AL 36303) FOR AN OIL CHANGE, HE WAS INFORMED THAT THE LUG NUTS ON THE FOUR WHEELS NEEDED TO BE REPLACED DUE TO SWELLING. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPLACEMENT AND THE LUG NUTS WERE REPLACED WITHOUT APPROVAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT THEN RECEIVED AN EMAIL WHICH STATED THAT THE MANUFACTURER WAS UNABLE TO REIMBURSE FOR THE COST OF THE LUG NUTS DUE TO WEAR AND TEAR. THE CONTACT STATED THAT THE MANUFACTURER WAS AWARE OF THE DEFECTIVE LUG NUTS AND THAT A RECALL SHOULD HAVE BEEN PLACED ON THE LUG NUTS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

12/09/2020
Components: POWER TRAIN,ENGINE
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

THE VEHICLE WAS IN THE DRIVEWAY AND STARTED ROUGH. THE CODE FROM THE CHECK ENGINE LIGHT INDICATED A CYLINDER MISFIRE. AFTER FIXING THE ISSUE, THE VEHICLE WAS DRIVEN TO WORK. ON THE WAY HOME FROM WORK, THE VEHICLE RAN ROUGH AND THERE WAS A SIGNIFICANT LOSS OF POWER AND ROUGH IDLE. FOLLOWING THIS, THE ENGINE OVERHEATING INDICATOR CAME ON. THERE WAS NO COOLANT IN THE RESERVOIR, AND NO SIGNS OF LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A FORD GARAGE WHERE IT WAS DETERMINED THE VEHICLE NEEDS THE LONG BLOCK ENGINE REPLACED.

12/01/2020
Components: ENGINE
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS A MISFIRE IN THE ENGINE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE COOLANT LEVEL WAS LOW AND THAT COOLANT HAD ENTERED INTO THE ENGINE. THE VEHICLE WAS TAKEN TO MULLAHEY FORD (330 TRAFFIC WAY, ARROYO GRANDE, CA 93420, (805) 481-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 61,042.

11/28/2020
Components: SERVICE BRAKES
Incident Date: 11/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD0HU******
Summary

WHEN I PRESS DOWN ON THE BRAKES IT MAKES IT KIND OF LIKE AN AIR SOUND OR SQUEAKING SOUND I HAVE TAKEN IT TO A REPAIR SHOP THREE TIMES TO HAVE IT REPAIRED. THE LAST TIME I TOOK A DARE THEY AGREED ALL THE FITTINGS AND JOINTS AND STUFF LIKE THAT. I WAS DRIVING TO GEORGIA JUST LAST WEEK AND A TRAFFIC HOLLOW TO THE TOP AND I HAD TO PRESS DOWN HARD ON THE BRAKE IT MADE A REALLY LOUD SUCTION OR SQUEAKING SOUND I'M WONDERING IF THERE IS A RECALL FOR THESE BRAKES. SQUEAKING SOUND MAYBE I'VE HEARD ONE EITHER YOU PRESS DOWN REALLY HARD ON THE BRAKE OR WHEN YOU HAVE TO PRESS THE BRAKE ALL OF A SUDDEN

11/16/2020
Components: POWER TRAIN
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT A TRANSMISSION FLUSH WAS PERFORMED DURING A REGULAR MAINTENANCE REPAIR HOWEVER, THE FOLLOWING DAY THE VEHICLE FAILED TO SHIFT INTO REVERSE. AFTER SEVERAL ATTEMPTS THE VEHICLE SHIFTED INTO REVERSE. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED UP HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE LUNGED FORWARD. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DECLINED TO PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED FOR FINANCIAL ASSISTANCE WHICH WAS LATER DENIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,500.*DT *TR

11/16/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT HAD BEEN PREVIOUSLY DISABLED. I TRIED TO START THE CAR MANUALLY, ABOUT FIVE OR SIX TIMES. IT FINALLY STARTED AND I WAS ABLE TO MAKE IT HOME. I TURNED OFF THE HVAC AUTO FEATURE, MY DASHCAM AND RADIO IN CASE IT WAS A VOLTAGE ISSUE. JUST ONE MORE ISSUE WITH THIS VEHICLE. THE ELECTRONIC PACKAGE IS FINICKY AND HORRIBLE. IT HAS A MIND OF IT'S OWN. I HAVE ALSO HAD THE DEALER DO THE SERVICE BULLETIN ON THE [XXX] SYSTEM. IT STILL ACTS UP OCCASIONALLY LEAVING ME DEAD IN THE WATER UNTIL I CAN SHIFT TO PARK AND MANUALLY RESTART IT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

11/13/2020
Components: WHEELS
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98HU******
Summary

SIMILAR TO OTHER COMPLAINTS VIA THE SITE. I EXPERIENCED A FLAT TIRE AND WAS UNABLE TO CHANGE IT MYSELF DUE TO THE FACTORY PROVIDED LUG WRENCH UNABLE TO SECURING FASTEN TO THE LUG NUTS. IN MY CONVERSATIONS WITH THE TOW DRIVER AND TIRE STORE, IT IS A WELL KNOWN ISSUE LUG NUT COVERS PREVENT THE LUG WRENCH FROM WORKING PROPERLY. AFTER CONTACTING MY LOCAL FORD DEALERSHIP, THEY INFORMED ME I COULD BUY A "KIT" TO RESOLVE. I ALSO CONTACT FORD CUSTOMER RELATIONS TO REQUEST REIMBURSEMENT FOR THE TOWING CHARGES AND HAVE THE "KIT" INSTALLED AT NO EXPENSE TO ME. FORD ATTRIBUTES THIS ISSUE TO SWOLLEN LUG NUTS AND CONSIDERS THE ISSUE A MAINTENANCE PROBLEM SINCE MY VEHICLE'S WARRANTY IS EXPIRED, I WOULD NOT BE REIMBURSED FOR THE TOWING AND I WOULD HAVE TO PAY FOR THE "KIT" INSTALLATION MYSELF. IT BEARS TO NOTE, I DISCOVERED THE FLAT TIRE IN MY GARAGE AFTER IT SITTING OVERNIGHT. SO I DO NOT SEE HOW THE LUG NUTS WERE SUBJECT TO SWELLING SINCE THE CAR HAD NOT BEEN DRIVEN FOR SEVERAL HOURS.

11/13/2020
Components: ENGINE
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

I WAS DRIVING HOME FROM WORK WHEN THE CHECK ENGINE LIGHT CAME ON A CITY STREET. I TOOK THE VEHICLE TO A PARTS STORE TO CHECK THE CODE. THEY TOLD ME THAT IT WAS AN ENGINE MISFIRE AND THAT I NEEDED REPLACE A SPARK PLUG. BEFORE I WAS ABLE TO GET TO A MECHANIC , I WAS DRIVING ON A CITY STREET AND MY ENGINE WARNING LIGHT CAME ON AND SAID TO PULL OVER IMMEDIATELY DUE TO OVERHEATING. UPON INITIAL INSPECTION I FOUND THAT MY COOLANT RESERVOIR WAS COMPLETELY EMPTY WITH NO VISIBLE LEAKS. I FILLED THE RESERVOIR WITH A GALLON OF COOLANT AND WAS ABLE TO GET TO A MECHANIC, WHO TOLD ME I HAD A BLOWN HEAD GASKET, WHICH WAS NOT NORMAL WITH MY VEHICLE ONLY BEING AT 60,000 MILES. I THEN TOOK THE VEHICLE TO A FORD DEALERSHIP WHO INFORMED ME THAT I NEEDED A NEW ENGINE DUE TO A COOLANT LEAK INTO THE ENGINE. I HAD TO PAY $7,000 OUT OF POCKET AND HAD TO WAIT OVER A MONTH BEFORE I GOT MY VEHICLE BACK.

11/05/2020
Components: STRUCTURE
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

PAINT PEELING OFF . 2017 WITH 27.000 MILES. BOUGHT IN 2016 IN NOVBEMER. THREE YEAR WARRENTY JUST EXSPIRED. THIS IS A MANIFACTOR ISSUE.FORD DOESN'T WANT TO PAY FULL PRICE.

11/05/2020
Components: POWER TRAIN
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

CAR LOST POWER WHILE DRIVING. NO WARNING LIGHTS. NO PROBLEMS PRIOR TO THIS. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY CHECKED IT OUT AND SAID IT NEEDS A NEW TRANSMISSION. $6400. CAR IS FOUR YEARS OLD WITH 67,000 MILES ON IT. POWER TRAIN WARRANTY ONLY LASTED UNTIL 60,000 MILES.

11/02/2020
Components: SUSPENSION,STRUCTURE,ENGINE
Incident Date: 03/30/2020
Crash: No
Fire: No
Vehicle Identification Number: V1FMCU9J92H******
Summary

FRONT SUSPENSION HAD TO BE REPLACED PAINT PEELING OFF BODY COMPUTER RECALLS CAR MOVING

11/02/2020
Components: STRUCTURE
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

PAINT IS DELAMINATING ON WINDSHIELD PILLAR. PEELING OFF IN SHEETS. NO BODY WORK OR WINDSHIELD REPLACEMENT HAS BEEN DONE. THIS IS A PROBLEM WITH THE FACTORY PAINT.

11/02/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GDXHU******
Summary

VEHICLE KEEPS OVERHEATING. WE CONTINUE TO ADD COOLANT. WE'RE ABLE TO ONLY DRIVE A SHORT DISTANCE AT APPROXIMATELY 20 TO 30 MPH AND THE VEHICLE WARNING LIGHTS COME ON AND THE VEHICLE BEGINS TO OVERHEAT AGAIN

10/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD6HU******
Summary

ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AND I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY SAFELY WITHOUT CAUSING AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN PROBLEM WITH FORDS.

10/29/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN COOLER WEATHER STARTED

10/29/2020
Components: ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OH 44060) WHERE THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT NEEDED TO BE ILLUMINATED BEFORE ANY REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT HE PERSONALLY REPLACED THE FRONT CYLINDER IGNITION COIL AND SPARK PLUGS HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AT START-UP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DISCOVERED THAT COOLANT HAD LEAKED INTO CYLINDER NUMBER 4. THE MECHANIC RECOMMENDED THAT THE SHORT BLOCK BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

10/28/2020
Components: ENGINE
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

I BOUGHT THIS CAR 1 YEAR AGO WITH 52K MILES ON IT. LAST MONTH THE CHECK ENGINE LIGHT STARTED BLINKING AT 62K MILES. MECHANIC DIAGNOSED IT AS CODE P0302, PISTON #2 COMPRESSION AT 90 PSI, ALL OTHERS PERFORMING AT 190 PSI. HE CONTACTED FORD WHO INFORMED HIM OF TSB PERTAINING TO ENGINE FAILURE. THE LIST OF PARTS REQUIRED FOR REPAIR IS 6 PAGES LONG AND MOST PARTS ARE ON BACK ORDER. I CONTACTED FORD TO REQUEST REIMBURSEMENT FOR WHAT THEY KNOW IS EITHER A FAULTY ENGINE DESIGN OR FAULTY MANUFACTURING BUT THEY REFUSED TO HELP. THEY DID OFFER TO SELL ME AN EXTENDED SERVICE WARRANTY WHICH WOULD NOT COVER THIS REPAIR. THIS IS UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE FOR SELLING WHAT THEY KNOW TO BE A TICKING TIME BOMB.

10/26/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98HU******
Summary

1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.

10/22/2020
Components: ENGINE
Incident Date: 09/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92HU******
Summary

FORD 2.0L ECOBOOST ENGINE HAS A KNOWN MANUFACTURER DEFECT OF A CYLINDER CRACKING AND COOLANT LEAKING IN. OVER 125 COMPLAINTS ABOUT THIS SAME ISSUE ON CARCOMPLAINTS.COM. THIS ISSUE IS ACKNOWLEDGED BY FORD UNDER TSB 19-2028 BUT FORD DOES NOT ASSIST THE CAR OWNERS IN REPLACING THE ENGINE. THIS ENGINE CRACK OCCURS WITH VERY LOW MILEAGE (50K-60K MILES) WHICH IS HIGHLY UNUSUAL. THIS HAPPENED TO MY VEHICULE AT A STATIONARY STATE. STARTED UP THE ENGINE, GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND THEY SAID I NEEDED TO CHANGE THE ENGINE AND PAY OUT OF POCKET OVER $7,000.00.

10/19/2020
Components: ENGINE
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93HU******
Summary

I BOUGHT THIS VEHICLE IN AUGUST WITH 113,000 MILES ON IT, AND THE DAY AFTER I PICKED IT UP, THE CHECK ENGINE LIGHT CAME ON. AFTER TWO TRIPS TO A FORD DEALER FOR SERVICE OF NEW SPARK PLUGS AND 2 NEW IGNITION COILS TO REMEDY THE PROBLEM, THE CHECK ENGINE LIGHT WAS STILL ON. AFTER DOING AN OVERNIGHT PRESSURE TEST, THEY DISCOVERED COOLANT LEAKING INTO THE CYLINDER WALLS OF THE ENGINE AND THE ENGINE WILL NOW NEED REPLACED! APPARENTLY THIS IS A COMMON PROBLEM WITH FORD ENGINES AND IT NEEDS TO BE RECALLED LIKE THEY HAVE DONE TO OTHERS, BEFORE IT CAUSES A SERIOUS ACCIDENT WHEN IT FREEZES UP!

10/18/2020
Components: AIR BAGS
Incident Date: 05/09/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US

10/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F7XHU******
Summary

MY CAR RUNNING NORMAL UP TO YESTERDAY, I WENT TO WHOLE FOODS AND WHEN I WAS GOING TO TURN IT ON THE CAR COMPLETELY OUT OF POWER (BATTERY) I WENT TO AUTOZONE AND THE BATTERY AND ALTERNATOR ARE GOOD. TODAY I WENT TO BOUNTIFUL AND AGAIN AFTER BEING RUNNING GOOD THE CAR DIDN'T START, I TOOK THE CAR WITH A TOW TRUCK TO A MECHANIC SHOP AND THE MECHANIC CHECK IT AND THE MECHANIC SAID THAT I DIDN'T FIND ANY PROBLEMS.

10/12/2020
Components: ENGINE
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

MY TRUCK GOT HOT AND HAD WATER AND NOW THEY TELL ME THAT THE WATER IS PASSING TO THE ENGINE PISTONS AND IT ONLY HAS 72 THOUSAND MILES AND I HAVE LOOKED ON THE INTERNET FOR ARTICLES THAT SAY THEY ARE FORD ENGINE FAILURES

10/05/2020
Components: SERVICE BRAKES
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INSTRUMENT PANEL. CONSUMER STATED THAT WHEN THE LIGHTS ON THE INSTRUMENT PANEL ARE ILLUMINATED THEY ARE A DISTRACTION. *LD THE CONSUMER STATED THE EMERGENCY BRAKE AND 4X4 DISENGAGED WERE ILLUMINATED. THE CONSUMER WAS UNABLE TO LOCATE A DEALER THAT COULD INVESTIGATE THE ISSUE. *JS

10/05/2020
Components: ENGINE
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GP4HU******
Summary

APROXIMATLY 3 WEEKS AGO A WARNING SIGNAL CAME UP SHOWING THAT I NEEDED TO GET TO A SAFE AREA AND STOP THE ENGINE, IT SHOWED THE TEMP WAS ALL THE WAY UP TO HOT. I LET IT SIT FOR ABOUT 3 HOURS AND THEN ADDED SOME WATER IN THE RESOVOIR AND IT RAN OK FOR ABOUT 10 DAYS AND THEN IT DID IT AGAIN, SAME THING NO WATER IN RESOVOIR. I TOOK IT TO A GARAGE AND THEY COULD NOT FIND A LEAK, BUT THE MECHANIC THERE WAS DEFINITLY A LEAK. THEN I HAD SOMEONE ELSE CHECK IT AND HE THOUGHT IT WAS A CRACKED HEAD GASKET. HE THEN WENT ONLINE AND FOUND OUT THERE IS ISSUES WITH THIS YEAR AND MAKE AND MODEL WITH IT OVERHEATING. I AM STILL HAVING ISSUES WITH IT GETTING HOT, I KEEP A GALLON JUG OF WATER IN CAR AT ALL TIMES.

10/04/2020
Components: POWER TRAIN,ENGINE
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD0HU******
Summary

AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY

10/04/2020
Components: STRUCTURE
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GDXHU******
Summary

LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE.

10/01/2020
Components: SERVICE BRAKES
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

REAR BRAKE ROTORS ARE RUSTED AND HAVE DEEP GROOVES WITH OBVIOUS BRAKE PAD WEAR TO THE POINT OF BEING UNSAFE. THIS VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE ONLY TO BE TOLD THIS IS NORMAL. HAVE BEEN TOLD BY THE DEALERSHIP EMPLOYEE THIS IS A KNOWN PROBLEM WITH THIS MODEL DATING BACK TO 2013 AND THE MANUFACTURER WILL NOT ADDRESS THE DEFECT. I HAD THIS PROBLEM WITH MY PREVIOUS 2014 EXACT MODEL AND HAD TO REPLACE THE REAR BRAKES AT MY EXSPENCE EVEN THOUGH IT TO WAS UNDER FACTORY WARRANTY.

09/30/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT

09/23/2020
Components: SEAT BELTS
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72HU******
Summary

FRONT PASSENGER SEATBELT DOES NOT HOLD PERSON BACK WHEN BREAKS ARE FIRMLY PRESSED. PASSENGER CONTINUES TO GO FORWARD AND SEATBELT DOES NOTHING TO HOLD PASSENGER BACK, IF I WERE IN A CRASH MY PASSENGER WOULD GO RIGHT THROUGH THE WINDOW. THE LAP BELT DOES STAY IN PLACE, HOWEVER THE BELT THAT GOES FROM ACROSS THE CHEST TO SHOULDER DOES NOT TIGHTEN TO HOLD MY PASSENGER SECURE.

09/22/2020
Components: POWER TRAIN
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G96HU******
Summary

WHILE DRIVING MY 2017 FORD ESCAPE ON A TOWN STREET AT A RATE OF 35 MPH MY TRANSMISSION BEGAN SLIPPING. A WARNING LIGHT CAME ON STATING ALERT TRANSMISSION FAULT SERVICE NOW. I TOOK IT TO A MECHANIC IMMEDIATELY AND WAS TOLD THAT MY TRANSMISSION HAS FAILED AND I WILL NEED TO HAVE A NEW ONE AT A COST BETWEEN $4000 TO $5000. MY VEHICLE HAS $92,000.00 MILES. FORD IS UNWILLING TO HELP WITH THE COST OF THIS REPAIR. I TALKED WITH A CHRIS AVERY (CAVERY@FORD.COM) HE SAID THERE IS NOT A RECALL ON THEIR TRANSMISSIONS. HOW DOES A THREE YEAR OLD VEHICLE HAVE A TRANSMISSION GO OUT?

09/22/2020
Components: ENGINE
Incident Date: 08/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

ENGINE HAD COOLANT LEAK INTO THE CYLINDERS. HAD TO HAVE NEW SHORT BLOCK INSTALLED. CAR IS STILL IN THE FORD DEALER SERVICE DEPARTMENT. OVERHEATING ISSUES STILL OCCURRING. CAR HAS BEEN AT FORD DEALER FOR 5 WEEKS. CAR IS NOT SAFE TO DRIVE. OVERHEAT WARNING GOES OFF YOU HAVE TO PULL OVER FAST THEN ENGINE IS AT REDUCED POWER. FORD NEEDS TO RECALL THIS 1.5 ENGINE

09/21/2020
Components: ENGINE
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

I HAD A CHECK ENGINE LIGHT WHILE DRIVING AND ENGINE MISS FIRING. THE CAR IS OUT OF WARRANTY WITH 57K MILES. I TOOK IT TO FLAMMER FORD IN SPRING HILL FL. TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THERE WAS AN OIL LEAK FROM THE TURBO THAT GOT INTO THE HARNESS. THE REPAIR COST WOULD BE $2,700 AND THE HARNESS WAS ON BACK ORDER AND IT WOULD TAKE ABOUT 1 MONTH TO OBTAIN THE PART AND REPAIR. FOR A SIMPLE $30 PART (THE TURBO SENSOR), THE REPAIR COST IS $2,700.00 AND OUT OF SERVICE FOR 1 MONTH! WHY IS THIS PART BACKORDERED? I BELIEVE THIS IS A COMMON AND KNOWN FAILURE BY FORD. THIS CAR NEEDS TO BE RECALLED AND THE TURBO SENSOR PART REPLACED. I NEED TO BE COMPENSATED FOR THE WHOLE REPAIR BILL DUE TO THE DEFECTIVE PART.

09/21/2020
Components: POWER TRAIN,ENGINE
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

MY CAR BEGAN LOSING POWER , COOLANT LEVEL DROPPING. NO COOLANT ON GROUND THOUGH. CAR DID NOT OVERHEAT. HOWEVER I COULD SMELL THE BURNING ANTIFREEZE WHILE PARKED, IDLING AND WHILE DRIVING . FORD DEALERSHIP ORIGINALLY TOLD ME THEY THOUGHT COOLANT WAS LEAKING INTO ENGINE. THEN HAD ANOTHER TECHNICIAN TELL ME IT'S JUST A WATER PUMP LEAK. I CONTACTED LAWYER . AS SHOULD YOU. WE NEED TO START CLASS ACTION LAW SUIT. THE PROBLEM IS COOLANT GETTING INTO ENGINE AND ALL THROUGH OIL. CONTACT BAD PRODUCTS LAW PLEASE ! I AM HOPING FORD WILL DO THE RIGHT THING HERE AND NOT BAND AID REPAIR MY CAR. HOPEFULLY NO ONE HAS TO BE INJURED OR DIE BEFORE THEY RECALL THIS ISSUE .

09/12/2020
Components: ENGINE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

I WAS DRIVING TO WORK ON FREEWAY AND MY SUV STARTED MISFIRING AND THE ENGINE LIGHT STARTED BLINKING THEN STAYED ON HAD CODE ENGINE MISFIRE DISCOVERED THERE WAS OIL IN THE SPARK PLUG WELL ON ALL FOUR CYLINDERS

09/11/2020
Components: POWER TRAIN
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75HU******
Summary

I PURCHASED A FORD ESCAPE IN DECEMBER OF 2017. IN JUNE OF 2018 I BROUGHT IT IN TO A FORD DEALER DUE TO THE CAR PULLING FORWARD WHEN IT SHIFTED IT WAS 23,475 MILEAGE. THE DEALERSHIPS MECHANIC TESTED IT FOR TRANSMISSION CODES AND CAME UP WITH P0300. HE TEST DROVE AND CHECKED FLUID LEVEL AND SAID IT WAS OK. MARCH 2019 AT 39,473 MILEAGE I TOOK IT TO THE DEALERSHIP BECAUSE IT WOULD JUMP WHEN I SHIFT INTO REVERSE. THEY DID AN TRANSMISSION DIAGNOSIS AND STATED NO CODES APPEARED. THEY DID A IDS SCAN TOOL TO WATCH SOME TYPE OF DATA AND FOUND A LINE PRESSURE HIGHER THAN NORMAL DURING ENGAGEMENT, THEY RESET IT. CLEARED TRANSMISSION ADAPTIVE TABLES. AUGUST 2020 TOOK IT BACK TO DEALERSHIP AT 80,462 MILEAGE BECAUSE IT WOULD LUNGE FORWARD AT A STOPPING POSITION AT ACCELERATION. THE DEALERSHIP MECHANIC PERFORMED A ATD AUTOMATIC TRANSMISSION DIAGNOSIS, FOUND NO CODES STORED, HOWEVER, FOUND THE TRANSMISSION FLUID VERY BLACK AND BURNT. THEY FOUND WHEN TEST DRIVING HARSH UP AND DOWN SHIFT. THEY TOLD ME THEY HAD TO OVERHAUL THE TRANSMISSION TO FIND THE PROBLEM. THEY QUOTED ME $ 2000-5000 PRICE. I DID NOT HAVE IT. IT HAS BEEN THREE WEEKS AND I AM CONCERNED IF MY TRANSMISSION FLUID WAS BLACK AND BURNT WHY DID THEY NOT CHANGE IT? THEY ONLY CHARGED ME FOR THE TRANSMISSION DIAGNOSIS.

09/11/2020
Components: ENGINE
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J96HU******
Summary

THE CAR STALLS ON AN OCCASIONAL BASES AT A TRAFFIC LIGHT AFTER SITTING AT THE LIGHT FOR A BIT. TAKING THE FOOT OFF THE BRAKE DOES NOT START THE CAR UP. I PURCHASED A MACHINE TO DETECT CODES AND NOTHING CAME UP.

08/31/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91HU******
Summary

IN MARCH 2020 I PURCHASED A CERTIFIED PRE OWNED 2017 FORD ESCAPE TITANIUM FROM DOWNS FORD IN TOMS RIVER, NJ. APPROXIMATELY IN MID JULY 2020 THE FIRST INCIDENT OCCURRED WITH THE VEHICLE, WHILE DRIVING THE CAR SUDDENLY LOST ALL POWER AND COULD NOT BE STARTED, THE CAR WAS TOWED TO FREEHOLD FORD WHICH WAS THE CLOSEST FORD DEALERSHIP. THEY HAD THE VEHICLE A FEW DAYS, THEY SAID THEY CLEARED SOME CODES AND WE TOOK THE CAR HOME. THE SECOND INCIDENT OCCURRED ABOUT TWO WEEKS LATER, WHILE DRIVING THE CAR SUDDENLY LOST POWER A MESSAGE CAME UP ON THE DASH THAT SAID AUTO STARTSTOP SHIFT TO P RESTART ENGINE. AT THAT POINT WE BROUGHT THE CAR BACK TO DOWNS FORD THE DEALERSHIP WE PURCHASED THE CAR FROM EXPLAINED WHAT HAPPENED AND THEY HAD THE CAR FOR APPROXIMATELY 2 WEEK. THEY COULD NOT DUPLICATE THE PROBLEMS WE TOLD THEM THAT HAD OCCURRED WHILE TEST DRIVING THE CAR SO THEY ASKED FOR PERMISSION FOR THEIR SERVICE MANAGER TO USE THE CAR TO GO TO AND FROM WORK TO SEE IF THE PROBLEM OCCURRED. THEY SAID IT DID NOT AND SINCE NOTHING WAS WRONG WITH THE CAR ASKED US TO PICK THE CAR UP. WHILE USING THE CAR OVER THE NEXT WEEK THE PROBLEM OCCURRED ON 8/23/20 WHILE STOPPED AT A TRAFFIC LIGHT THE CAR TURNED OFF MESSAGE ON THE DASH AUTO START STOP SHIFT TO P RESTART ENGINE, ON 8/24/20 WHILE DRIVING THE CAR IT LURCHED FORWARD AND SUDDENLY LOST POWER WHEN I PRESSED ON THE GAS PEDAL THE CAR DID NOT ACCELERATE I PULLED OVER TO THE SHOULDER WAITED A FEW MINUTES AND DROVE AWAY,8/27/20 SLOWING FOR A TRAFFIC LIGHT THE CAR LOST POWER AND TURNED OFF MESSAGE ON DASH AUTO START STOP SHIFT TO P RESTART ENGINE, THEN WHILE DRIVING THE RPM'S WENT TO ZERO I COULD NOT ACCELERATE AND THEN SUDDENLY I GOT POWER BACK,8/29/20 SAME INCIDENT OCCURRED TWICE WHILE DRIVING BACK TO THE DEALERSHIP TO HAVE THE CAR LOOKED AT AGAIN.THIS IS VERY DANGEROUS AS THE CAR HAS NO POWER AND STOPS IN TRAFFIC RISKING BEING REAR ENDED.

08/30/2020
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F76HU******
Summary

I'VE HAD MY CAR TWO YEARS AND MULTIPLE THINGS HAVE BEEN AN ISSUE SINCE PURCHASE. REGARDLESS, MY MOST RECENT CONCERN IS MY HILL START NOT AVAILABLE LIGHT IS ON AND TRACTION CONTROL LIGHT IS ON AND WILL NOT GO OFF. I SENT MY CAR TO A DEALERSHIP TO DETERMINE THE ISSUE AND DISCOVERED THE SASM NEEDED TO BE REPAIRED. HOWEVER THE DEALERSHIP STATED THAT THIS DOES NOT BECOME AN ISSUE UNLESS THE CAR HAS BEEN IN AN ACCIDENT. MY CAR HAS NEVER BEEN IN AN ACCIDENT NOW NOR PRIOR TO MY PURCHASE. CAR FAX SHOW NO RECORDS OF ANY DAMAGE TO THE PHYSICAL BODY OF THE VEHICLE. THE DEALERSHIP HAD NO OTHER EXPLANATION AS TO WHY THESE LIGHTS WOULD HAVE BEEN ACTIVATED AND I'M VERY CONCERNED THAT IT WILL CAUSE FURTHER DAMAGE TO MY CAR. AGAIN I'VE ONLY HAD THE CAR TWO YEARS AND WOULD LIKE TO HAVE IT LONGER, IF SOMETHING CAN BE EXPLAINED ABOUT THIS ISSUE.

08/28/2020
Components: ENGINE
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J99HU******
Summary

COOLANT LEAKING INTO CYLINDERS, WHICH CAUSES ENGINE TO START ROUGH FROM COLD START AS COOLANT IS IN SIDE OF THE CYLINDERS AS FUEL IS BEING INJECTED IN. AFTER CHECK ENGINE LIGHT TURNED ON TOOK TO DEALERSHIP WHERE THEY INFORMED ONLY COURSE OF ACTION IS REPLACING OF LONG BLOCK. CAR WOULD STILL BE DRIVABLE, BUT COULD AT ANY POINT FREEZE UP AND COULD CAUSE MAJOR HARM TO DRIVER AND NEARBY VEHICLES. HAPPENED WHEN THE CAR WAS AT BETWEEN 80K AND 86K MILES, NO HELP FROM FORD AS PAST WARRANTY.

08/28/2020
Components: ENGINE
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

ENGINE KEPT LOSING POWER AND BOGGING DOWN. TOOK IT TO FORD AND THEY SAID I NEEDED A NEW ENGINE BECAUSE RADIATOR COOLANT WAS GETTING INTO THE CYLINDER HEADS FOR QUITE SOME TIME. NO CHECK ENGINE LIGHTS CAME ON OR ANYTHING. VEHICLE HAS BEEN IN THE SHOP NOW FOR 4 DAYS. THEY SAID THEY ARE WAITING ON THE NEW ENGINE AND MY VEHICLE "SHOULD" BE FIXED BY NEXT FRIDAY. *FINGERS CROSSED*. THIS APPARENTLY HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME, ACCORDING TO SOME FORUMS, AND LAWSUITS ARE BEING PUT INTO PLACE BECAUSE OF THIS SERIOUS ISSUE WITH FORD ESCAPE VEHICLES, RANGING FROM THE YEAR 2013 TO 2019. THERE NEEDS TO BE A RECALL ON THESE ENGINES IF THIS IS A KNOWN ISSUE. PEOPLE CAN GET HURT FROM THIS..... ESPECIALLY IF NO CHECK ENGINE LIGHT IS ON.

08/24/2020
Components: ENGINE
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

ON AUGUST 16, 2020, RED WARNING LIGHTS APPEARED WHILE I WAS DRIVING INDICATING CAR OVERHEATING, PULL OVER. THIS HAPPENED ON A HIGHWAY CLOSE TO A SPLIT EXIT. I PULLED OVER ON THE RIGHT SIDE OF THE HIGHWAY. DID NOT FEEL SAFE AT ALL BECAUSE OF THE TRAFFIC. I ATTEMPTED TO START THE CAR AND DRIVE TO A SAFER LOCATION, BUT THE CAR WOULD NOT START. I HAD TO WAIT FOR A TOW TRUCK. MY CAR WAS TOWED AND THE DEALERSHIP INDICATED THAT I WOULD NEED A NEW ENGINE.

08/18/2020
Components: ENGINE
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97HU******
Summary

CHECK ENGINE LIGHT CAME ON WHEN STARTING. TOOK TO SHOP, DETERMINED ENGINE PROBLEM FORD WAS AWARE OF BUT HAD TO TAKE IT TO A FORD DEALER TO BE "OFFICIALLY DIAGNOSED". TECHNICAL SERVICE BULLETIN WAS ISSUED BY FORD BUT NO RECALL. TOLD I NEED A NEW ENGINE, $7200 IN A VEHICLE LESS THAN 3 YEARS OLD. NO FINANCIAL ASSISTANCE AVAILABLE FROM FORD.

08/17/2020
Components: ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G95HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED WHILE HER DAUGHTER WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER HUTCHESON FORD SALES (308 N OUTER RD, SAINT JAMES, MO 65559, (573) 265-7015) AND AN UNKNOWN SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN UNKNOWN DEALER WHERE THE MECHANIC PERFORMED AN AIR INDUCTION SERVICE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND WAS TAKEN BACK TO THE UNKNOWN DEALER WHERE THE DTC CODES WERE RESET. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN BACK TO HUTCHESON FORD WHERE THE MECHANIC DISCOVERED THAT COOLANT WAS LEAKING INTO THE ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

08/16/2020
Components: ENGINE
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G91HU******
Summary

AT 68,000 MILES, MY CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING MY NEIGHBORHOOD. TOOK THE VEHICLE TO THE FORD DEALERSHIP AND WAS ADVISED THAT COOLANT WAS LEAKING INTO THE ENGINE AND THE LONG BLOCK ENGINE ASSEMBLY WILL NEED TO BE REPLACED. IDS CODES P0301 AND P0316 - MISFIRE IN CYLINDER 1. I CALLED FORD CUSTOMER SERVICE (800-392-3673) BUT THEY ARE UNWILLING TO ASSIST SINCE I AM PAST THE 60,000 MILE WARRANTY. THIS IS A KNOWN ISSUE AND THERE IS A TECHNICAL SERVICE BULLETIN (#19-2346) OUT FOR THE ISSUE. THE VEHICLE WAS STILL UNDER WARRANTY WHEN THE TECHNICAL SERVICE BULLETIN WAS ISSUED. IT'S UNFORTUNATE THAT FORD DOES NOT INFORM THE CONSUMER OF THE SERVICE BULLETINS. I AM NOW FACED WITH SPENDING $6,000+ TO REPLACE THE LONG BLOCK ENGINE ASSEMBLY.

08/07/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

60000 MILE DRIVE TRAIN WARRANTY, VEHICLE WAS AT 51000 MILES MY CAR WAS DRIVING ROUGH AND LOOSING COOLANT WITH NO EXTERIOR LEAKS TOOK MY CAR TO THE SERVICE DEPARTMENT 6/1/2020 DIAGNOSIS: CRACKED ENGINE BLOCK, ENGINE HAS TO BE REPLACED NOT RETURNED TO ME UNTIL 7/7/2020 (OVER 1 MONTH LATER!) BUT WHEN IT WAS IT HAD NO ACCELERATING POWER. RETURNED TO DEALERSHIP THE SAME DAY AND WAS GIVEN BACK TO ME THE NEXT DAY CLAIMING IT WAS A LOOSE FITTING AND THAT ALL COMPONENTS WERE CHECK AND IT WAS GOOD- WRONG I WENT TO DRIVE THE VEHICLE AND RECEIVED AN ALERT TRANSMISSION FAULT SERVICE NOW. THAT WAS FRIDAY 7/10 AFTER HOURS TOOK IT BACK WHEN THEY OPENED MONDAY 7/13 AND THEY TRIED GIVING IT BACK TO ME ON 7/29 AFTER IT WAS ' READY' BUT THE DRIVER HAD TO TURN AROUND BECAUSE THE SERVICE LIGHT WAS ON AGAIN. IT'S NOW 8/7 AND NO CAR AND THE DEALERSHIP REFUSED MY BUYBACK REQUEST. PLEASE HELP FORD NEEDS TO BE INVESTIGATED THERE IS AN ENTIRE FORUM OF SIMILAR ISSUES

08/06/2020
Components: ENGINE
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G98HU******
Summary

COOLANT LEAKED INTO THE ENGINE. CAR WILL NOT OPERATE. OIL IS FROTHY/MILKY

08/05/2020
Components: STEERING
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G94HU******
Summary

WHILE ON THE HIGHWAY I GOT A WARNING STEERING LOSS PULL OVER SAFELY. THE STEERING WHEEL WAS STIFF. I HARDLY COULD MOVE THE WHEEL. IT TOOK ALL 200 POUNDS FOR ME TO PULL OVER SAFELY

08/03/2020
Components: AIR BAGS
Incident Date: 07/25/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LIFE THREATENING INJURIES AND CONTINUES TO BE TREATED FOR THE SAME INJURIES

07/31/2020
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 03/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0J95HU******
Summary

TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.

07/31/2020
Components: SUSPENSION
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLUMBIA FORD LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 34,000.

07/23/2020
Components: WHEELS
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

DURING THE ANNUAL MAINE STATE VEHICLE INSPECTION, THE 2017 FORD ESCAPE SE FAILED DUE TO A SAFETY ISSUE. THE FAILURE WAS IN RELATION TO BAD REAR LATERAL LINKS LEFT AND RIGHT REAR KNUCKLE AND HUB ASSEMBLY BUSHINGS. THE VEHICLE WAS WITHIN THE THREE-YEAR BUMPER TO BUMPER WARRANTY BUT WAS 321 MILES OVER THE 36,000 MILEAGE LIMIT. WHEN AN APPOINTMENT WAS BEING MADE FOR THE $1,900 REPAIR, I WAS ADVISED BY A FORD SERVICE ASSOCIATE THAT THE ASSEMBLIES WERE BACK-ORDERED TO AT LEAST THE END OF AUGUST (45 DAYS). SEEMS THAT MANY OTHERS ARE HAVING THE SAME SAFETY ISSUES WITH THIS PART.

07/16/2020
Components: ENGINE
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

THE CAR IS DEEMED UNDRIVABLE TO THE ENGINE NO LOGER WORKING. THE ENGINE NEEDS TO BE REPLACED.

07/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD7HU******
Summary

ERRPR CODE P051B CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PREFORMANCE. AT ONLY 37000 MILES WARRANTY UP 36000

07/11/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.

07/08/2020
Components: ENGINE
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

THE CHECK ENGINE LIGHT CAME ON IN OUR 2017 FORD ESCAPE WITH 76,000 MILES ON IT WHILE DRIVING ON OUR CITY STREETS. WE PROMPTLY TOOK IT INTO OUR LOCAL FORD DEALERSHIP TO HAVE LOOKED AT. THEY THEN INFORMED US IT NEEDED A NEW ENGINE BECAUSE OF COOLANT LEAKING. THEY SAID THIS HAS BEEN A KNOWN PROBLEM WITH CERTAIN FORD ENGINES AND WAS RECALLED IN DIFFERENT YEARS BUT NOT THE 2017. I WAS TOLD TO CALL FORD AND EXPLAIN THE SITUATION, WHICH I DID, ONLY TO BE BRUSHED OFF AND TOLD THERE IS NOTHING THEY ARE GOING TO DO ABOUT IT. THE MECHANIC SAID IF WE WERE TO KEEP DRIVING IT THE ENGINE WOULD EVENTUALLY JUST DIE WHILE DRIVING OR POSSIBLY EVEN CATCH FIRE. I BELIEVE FORD HAS A DUTY TO RECALL THE ENGINE IN THESE OTHER YEAR CARS BECAUSE IT IS THE SAME ISSUE THAT WAS RECALLED IN THE EARLIER YEAR CARS. THEY ARE KNOWINGLY PUTTING PEOPLE IN UNSAFE VEHICLES.

07/07/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD7HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.

07/01/2020
Components: ENGINE
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD9HU******
Summary

CHECK ENGINE LIGHT TURNED ON AFTER STARTING THE VEHICLE AND TRAVELING ~35 MPH IN CITY. VEHICLE WAS TAKEN TO LOCAL FORD DEALER WHERE IT WAS DISCOVERED COOLANT WAS LEAKING INTO THE ENGINE. WAS INFORMED THE SHORT BLOCK NEEDED TO BE REPLACED AT MINIMUM. THIS SEEMS TO BE A COMMON ISSUE WITH THIS YEAR/MODEL BASED ON OTHER REPORTS LISTED ON NHTSA. *TR

06/29/2020
Components: ENGINE
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO CUSTOMER SATISFACTION CAMPAIGN NUMBER: 19B37 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ED SHULTS FORD (2258 WASHINGTON ST, JAMESTOWN, NY 14701) WHERE THE RECALL WAS PERFORMED. A MONTH AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE MISFIRE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT A COOLANT LEAK HAD CAUSED COOLANT TO SPILL ONTO THE SPARK PLUGS AND ALSO INTO THE ENGINE CYLINDER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A SPARK PLUG REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,918.

06/29/2020
Components: ENGINE
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GDXHU******
Summary

CHECK ENGINE LIGHT APPEARED. TOOK TO A ASE TECH WHO TOLD ME IT LOOKS LIKE COOLANT LEAKED INTO CYLINDER BLOCK, INSTRUCTED ME TO TAKE TO DEALERSHIP. DEALERSHIP CONFIRMED ON 6/18 THAT ENGINE NEEDS REPLACEMENT FROM DAMAGE. FOUND ON FORD WEBSITE THAT SOFTWARE UPDATE NEEDED FOR MY VEHICLE OR WILL CAUSE COOLANT TO INTRUDE INTO ENGINE BORE WHICH CAN LEAD TO ENGINE DAMAGE. CONTACTED FORD AND THEY WILL NOT COMPENSATE OR HELP WITH ANY OF THE COST OF REPAIRS BECAUSE IS PAST WARRANTY. AGAIN 6/26 RECEIVED A NOTICE TO UPDATE SOFTWARE TO PREVENT DAMAGE BUT THIS HAS ALREADY HAPPENED TO ME. TOTAL COST OF REPAIRS ARE $5335 OUT OF POCKET.

06/16/2020
Components: ENGINE
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J9XHU******
Summary

THIS ISSUE OCCURRED WHILE PARKED IN THE DRIVEWAY. CRANKED THE CAR AS NORMAL AND THE CAR STARTED SHAKING AND SHUDDERING AT IDLE, REVVED THE ENGINE A FEW TIMES AND IDLE BECAME NORMAL. AFTER DRIVING OFF THE CHECK ENGINE LIGHT CAME ON AFTER ABOUT A MILE OF DRIVING AND FOR ABOUT 12HRS. EACH TIME THE CAR WAS CRANKED THE CHECK ENGINE LIGHT CAME ON, BUT AFTER ABOUT A 12 HR. PERIOD IT DID NOT COME BACK ON. SINCE THIS OCCURRED ON 06/04/20 EVERY TIME THE ENGINE WAS CRANKED FOR THE FIRST TIME IN THE MORNING OR AFTER IT HAS BEEN PARKED FOR SEVERAL HOURS AND THEN CRANKED BACK UP...THE SHUDDERING AND SHAKING OCCURRED EACH TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME BACK ON. I MADE AN APPOINTMENT WITH THE FORD DEALER I PURCHASED THE ESCAPE FROM FOR 10AM ON 06/15/2020. AFTER AN HOUR AND A HALF WAIT THE SERVICE TECH INFORMED ME THAT THE ENGINE BLOCK (AND AN ADDITIONAL 4 PAGES OF PARTS) WERE GOING TO HAVE TO BE REPLACED. HE ALSO SAID SOME OF THESE PARTS ARE LIKELY TO BE BACK ORDERED BECAUSE OF THE HIGH INCIDENCES OF THIS ISSUE/PROBLEM. HE STATED THAT ONE SIDE OF THE ENGINE BLOCK WAS COOLING OFF FASTER THAN THE OTHER WHICH CAUSED THE ALUMINUM ENGINE BLOCK TO WARP AND IT IS ALLOWING COOLANT TO LEAK INTO THE CYLINDER TUBES THAT WILL EVENTUALLY CAUSE ENGINE FAILURE. WITH ONLY 27,381 MILES ON IT THESE REPAIRS ARE COVERED UNDER WARRANTY, BUT I'M WORRIED ABOUT THE RELIABILITY IN THE FUTURE AFTER WHAT'S BASICALLY AN ENGINE REBUILD. WHAT MAKES ME ANGRY IS AFTER JUST A LITTLE RESEARCH I FIND THAT FORD HAS KNOWN ABOUT THIS ISSUE FOR YEARS, BUT HAS FAILED TO ISSUE A RECALL OR AT THE VERY LEAST INFORM CURRENT OWNERS THAT THERE IS POTENTIALLY A SEVERE FLAW IN THEIR ENGINE DESIGN. *TR

06/16/2020
Components: ENGINE
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

HAVE OWNED THE CAR FOR A MONTH, 65,000 MILES ON IT. CHECK ENGINE LIGHT CAME ON WHEN STARTED CAR, HAD IT SCANNED, WAS TOLD CYLINDER 1 HAD A MISFIRE. TOOK IT TO MALL OF GEORGIA FORD WHERE IT WAS PURCHASED FROM MAY 2020, THEY HAVE NOW SAID COOLANT LEAKS INTO THE ENGINE AND THEY HAVE TO REPLACE THE ENTIRE ENGINE. WILL THIS HAPPEN WITH THE REPLACEMENT ENGINE TOO? FORD SHOULD BUY THE CAR BACK. OWNED FOR A MONTH. *TR

06/14/2020
Components: SEAT BELTS,ENGINE
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

ENGINE LIGHT CONSISTENTLY COMES ON AND STAYS ON. TOOK TO LOCAL FORD DEALER. THEY CHARGE US OVER $200 TO FIX IT. LIGHT STILL COMES ON ALL THE TIME. AT THE SAME TIME WE ENQUIRER ABOUT WHY THE SEAT BELT WILL NOT SNAP BACK INTO PLACE PROPERLY. THEY TOLD US IT WOULD COST US OVER $400. TO FIX THE DRIVER SIDE SEAT BELT. ABSOLUTELY RIDICULOUS FOR SOMETHING THAT SHOULD BE COVERED AND A SAFETY CONCERN. IF WE ARE EVER IN AN ACCIDENT AND THE SEAT BELT DOESN'T WORK PROPERLY, IT WILL DEFINITELY BE THE FAULT OF FORD. WE WILL NEVER BUY FORD AGAIN.

06/11/2020
Components: STEERING
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

2017 FORD ESCAPE SE WITH 24,000 MILES. THE ELECTRONIC STEERING ASSIST FAILED, NEARLY CAUSING LOSS OF CONTROL OF THE CAR IN A PARKING LOT. THE REPAIR COST OVER $2,100. *TR

06/05/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JDXHU******
Summary

EMPLOYEE WENT OUT TO START HIS CAR IN THE MORNING TO GO TO WORK. HE WENT OUT A FEW MINUTES LATER AND THE BACK WINDOW HAD EXPLODED. IT WAS COLD OUT THE NIGHT. *TR

06/01/2020
Components: ENGINE
Incident Date: 04/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED WITH SUDDEN LOSS OF POWER. MOTOR WOULD STAY RUNNING BUT NO POWER AND NO WARNING LIGHTS TO INDICATE PROBLEM. WHEN TAKEN IN TO SERVICE WAS TOLD ANTIFREEZE LEAKED INTO NO.2 CYLINDER CAUSING ENGINE FAILURE. FORD I WAS TOLD IS AWARE BUT DID NOTHING AS THE VEHICLE WAS 2000 MI. OUT OF WARRANTY. VEHICLE WAS IN FOR RECALL TO FIX THIS PROBLEM ON JANUARY 29TH WHILE UNDER WARRANTY AND POSSIBLY NOT REPAIRED. *TR

05/28/2020
Components: ENGINE
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT STATED BATTERY WARNING LIGHT AND OIL LEVEL WARNING LIGHTS WERE ILLUMINATED ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO SUMMERVILLE FORD LOCATED AT 9700 DORCHESTER RD, SUMMERVILLE, SC 29485, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,769.

05/21/2020
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD4HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED WITH A COOLANT LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

05/20/2020
Components: ENGINE
Incident Date: 05/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J99HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT THEN TOOK HIS VEHICLE TO QUICK LANE AT BEDFORD FORD LINCOLN (10050 IN-37 STE A, BEDFORD, IN 47421) WHERE THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THEY WOULD OFFER TO COVER 35% OF THE REPLACEMENT COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,600.

05/19/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

AFTER STOPPING AT A STOP SIGN THE AUTO RESTART KICKED IN. NORMALLY IT START FINE AFTER I LET GO OF THE BRAKE, BUT THIS TIME IT STALLED COMPLETELY AND LOST ALL POWER. I COULD NOT TURN ON THE BLINKERS. I WAS TRYING TO MOVE IT OUT OF THE WAY BUT I COULD NOT EVEN CHANGE GEAR TO NEUTRAL AND IT HAD O POWER STEERING. WE CALL ROADSIDE ASSISTANCE BUT WHEN I OPEN THE HOOD TO CHECK FOR THE BATTERY ALL OF A SUDDEN THE POWER CAME BACK. I DON'T THINK IT WAS A BATTERY PROBLEM BECAUSE I JUST REPLACE MY BATTERY 2 WEEKS AGO. THE WHOLE PROCESS TOOK ABOUT 30 MINUTES BEFORE THE POWER CAME BACK. THIS IS THE SECOND TIME IT DOES THAT FIRST TIME IT JUST STALLED BUT DID NOT LOSE ANY POWER. THIS IS PRETTY SCARY STUFF IF IT HAPPENS IN THE MIDDLE OF THE HIGHWAY WITH NO POWER STEERING ESPECIALLY WITH A FAMILY. *TR

05/13/2020
Components: STRUCTURE
Incident Date: 03/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

THE PAINT ON MY LIGHTING BLUE FORD IS PEELING OFF NEAR THE WINDOWS. THERE APPEARS TO BE NOTHING UNDER THE PAINT. IT IS PEELING OFF IN SHEETS. *TR

05/12/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE HIS MOTHER WAS DRIVING 65 MPH, THE CONTACT STATED THAT HIS SON OPENED THE DRIVER'S SIDE REAR DOOR AFTER PULLING ON THE HANDLE TWICE. THE CONTACT STATED THAT PRIOR TO THE FAILURE THE DOOR LOCK WAS IN THE LOCKED POSITION. THE CONTACT SECURED THE DOOR WITH A ROPE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

05/09/2020
Components: STRUCTURE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

PAINT IS PEELING OFF AT THE PERIMETER OF THE WINDSHIELD. *TR

05/08/2020
Components: STEERING
Incident Date: 04/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G94HU******
Summary

WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET THE POWER STEERING WAS STIFFED AND WAS BARELY ABLE TO MAKE THE TURN. I NOTICED THE BATTERY LIGHT CAME ON. PULLED INTO PARKING LOT THEN TURNED THE CAR OFF AND BACK ON, CORRECTED THE ISSUE. A WEEK LATER SAME ISSUE OCCURRED WHILE DRIVING. HAPPENED FIRST TIME ON 04/26/2020 & AGAIN 05/08/2020. *TR

05/05/2020
Components: ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

AUTO STOP/START SHUTS DOWN AND TURNS CAR OFF COMPLETELY AT STOP LIGHTS. I HAVE TO MANUALLY TURN THIS FEATURE OFF EVERY TIME I START MY CAR SO THAT MY CAR DOES NOT STALL IN INTERSECTIONS. WHEN THIS ERROR OCCURS I HAVE TO PUT MY CAR IN PARK AND THEN RESTART MY CAR AND MANUALLY TURN THIS FEATURE OFF. THIS IS DANGEROUS AND THE DEALERSHIP HAS NO GUIDANCE FOR THIS OTHER THAN COSTLY REPAIRS. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. *TR

05/05/2020
Components: ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

COOLANT LEAKING INTO CYLINDER AT 44K MILES ON 2017. FORD OPTED TO REPLACE HEAD GASKET UNDER POWER TRAIN WARRANTY INSTEAD OF REPLACE ENGINE. NOW 16 MONTHS LATER SAME ISSUE AND THEY ARE RECOMMENDING AN $8200 ENGINE REPLACEMENT OUTSIDE OF WARRANTY AS I REPAIRED MY CAR USING WARRANTY LAST TIME AND THAT WAS COVERED FOR 1 YEAR 12K MILES. IF I PAID OUT OF POCKET IT WOULD HAVE BEEN COVERED WITHIN 2 YEARS UNLIMITED MILES. SAME EXACT ISSUE PRESENT. ACKNOWLEDGED THAT THE I IMPROVEMENT IN THE NEW PARTS IS DRILLED PASSAGES BETWEEN CYLINDER WALLS VS SLAT OPENINGS. THE DEALERSHIP AND FORD WILL NOT HONOR THEIR WORK. ACKNOWLEDGED THAT OTHER CARS HAVE T HE SAME ISSUE SPECIFICALLY THE FOCUS AND THE MUSTANG. THEY KNOW THEIR PARTS ARE DEFECTIVE AND THEY ARE NOT HONORING THIS. A NEW ENGINE FOR FAILED KNOWN PARTS IS UNACCEPTABLE FOR A 2017 VEHICLE WITH 60K MILES. *TR

05/03/2020
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JDXHU******
Summary

WOULD SHIFT HARD AFTER A FRESH START. WOULD NO LONGER CATCH GEAR. AFTER ABOUT 3 RESTARTS, IT WAS NO LONGER DRIVABLE. HAD TO HAVE TOWED TO A GARAGE TO HAVE TRANSMISSION REPLACED WITH A NEW ONE.

04/30/2020
Components: TIRES
Incident Date: 04/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, TIRE SIZE: 235/45/R19, DOT NUMBER: A3E647LB2617. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AS THE TIRE PRESSURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND CALLED FOR ROAD SIDE ASSISTANCE. ROAD SIDE ASSISTANCE ARRIVED AND REPLACED THE TIRE. THE CONTACT INFORMED QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169) OF THE FAILURE HOWEVER, THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,000.

04/29/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND CEASED IN THE DEPRESSED POSITION. THE VEHICLE WAS TAKEN TO GLENWOOD SPRINGS FORD (55 STORM KING RD, GLENWOOD SPRINGS, CO 81601) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ACCELERATOR PEDAL MECHANISM AND BINDING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,312.

04/24/2020
Components: POWER TRAIN,ENGINE
Incident Date: 04/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

THIS WAS IN THE CITY, MORNING AND KIND OF RAINY DAY, DRIVING AT MAXIMUM 30 MPH. I STARTED MY CAR AND IMMEDIATELY I SAW THE 'CHECK ENGINE ' YELLOW LIGHT ON. I CALLED TO MY CLOSEST FORD DEALER AND MADE AN APPOINTMENT FOR THE NEXT DAY. SINCE I HAD TO RUN SOME ERRANDS DURING THE DAY, I PAID ATTENTION TO THE BEHAVIOR OF THE CAR. AT TIMES WHEN I STARTED IT , IT STALLED AND WHEN I STOPPED IT SMELLED WEIRD. SO I TOOK IT NEXT DAY TO THE DEALER AND THEY TOLD ME IT WAS AN ISSUE WITH THE COOLANT THAT WAS LEAKING AND GOES INTO THE ENGINE AND THAT PROBABLY THEY HAD TO CHANGE THE ENGINE. I IMMEDIATELY STARTED GOOGLING IT AND UNFORTUNATELY, I FOUND THERE ARE THOUSANDS OF CASES WITH THE SAME ISSUE!, VERY DISAPPOINTING!. MY QUESTION IS, IF FORD KNOWLEDGE IS A COMMON ISSUE DURING THE LAST 2-3 YEARS, WHY THEY HAVEN'T STARTED A RECALL YET DURING THESE PAST YEARS?

04/23/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

THE CAR WILL TURN OFF WHEN STOPPED (EX. AT A LIGHT) AND A MESSAGE COMES UP SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". I DO THIS AND IT RESTARTS WITHOUT ISSUE. THIS HAS ONLY HAPPENED A FEW TIMES AND AT VARIOUS TIMES. EX. ONCE IN MORNING COLD WEATHER, ONCE IN AFTERNOON IN MILD/WARM WEATHER. I BOUGHT CAR NEW AND THIS HAS ONLY STARTED HAPPENING NOW (3 YEARS AFTER CAR WAS BOUGHT).

04/18/2020
Components: ENGINE
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCY0GD0HU******
Summary

CAR HAS HAD ISSUES OVER THE PAST YEAR AND A HALF (FIRST TIME HAPPENED DEC 2018) WHERE THE AUTO START/STOP FEATURE DOESN'T FUNCTION PROPERLY. WHEN IT GOES IN TO AUTO STOP IT WILL SOMETIMES NOT RESTART AUTOMATICALLY. A WARNING WILL APPEAR ON THE DASH TO TURN THE CAR OFF AND RESTART. I HAD THIS FIXED AT THE DEALER IN DECEMBER 2018- THEY REPLACED A SENSOR WHICH WAS APPARENTLY NOT COVERED BY WARRANTY. A YEAR LATER (NOW MARCH 2020) IS HAS STARTED TO DO IT AGAIN. THE ONLY WAY TO HAVE IT NOT HAPPEN IS TO TURN OFF THE ECOBOOST FUNCTION BY PRESSING THE BUTTON EACH TIME I DRIVE THE CAR. THIS IS EXTREMELY DANGEROUS TO HAVE TO RESTART YOUR CAR WHEN IT STALL AS A LIGHT WITH PEOPLE BEHIND YOU. IT SEEMS AS IF THIS IS AN ISSUE WITH MANY PEOPLE AND SHOULD BE RECALLED TO HAVE THIS FIXED.

04/09/2020
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD0HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE VEHICLE WOULD SPUTTER AND STALL THE EVAP SYSTEM WAS FAULTY THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SPUTTER AND STALL. ALSO AFTER REFUELING THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE EVAP SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED, INCLUDING THE PURGE SOLENOID, CANISTER, AND THE FUEL TANK PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

04/07/2020
Components: POWER TRAIN
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

II TOOK MY CAR IN FOR AN OIL CHANGE BEFORE IT REACHED 60,000 MILES. I ASK THEM TO CHECK THE TRANSMISSION BECAUSE IT FELT LIKE IT WAS SLIPPING , IT WOULD GO SLOW GOING UP A HILL SOMETIMES AND WOULD FEEL LIKE IT WASN'T MOVING WHEN YOU PUSHED THE GAS PEDAL. THE DEALERSHIP SAID IT WAS FINE. AT 74,000 MILES THE CARS TRANSMISSION JUST STOPPED MOVING AFTER MAKING A LOUD NOISE, WE WERE ON A BUSY INTERSTATE, BUT MANAGED TO MAKE IT HOME TOOK IT TO THE DEALERSHIP AND THEY SAID THE TRANSMISSION HAD BURNT TRANSMISSION FLUID WHICH MEANT I NEEDED A NEW TRANSMISSION. I HAVE ONLY HAD THIS VEHICLE 3 YEARS. FORD IS ONLY WILLING TO PAY HALF THE REPAIR . NO ONE BUYS A CAR AND EXPECTS TO HAVE TO PAY TO GET THE TRANSMISSION REPAIRED BEFORE THE VEHICLE IS PAID FOR. I HAVE 2 MORE YEARS OF PAYMENTS . I WORK AT A HOSPITAL IN CHATTANOOGA, TENNESSEE . I DRIVE ABOUT 40 MILES EACH WAY. I HAVE TO GO TO WORK DURING THIS COVID-19 . I WOULD EXPECT FORD TO REPAIR MY VEHICLE AT NO COST BEING I HAD TAKEN IT IN BEFORE .

04/07/2020
Components: ENGINE
Incident Date: 04/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G95HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED BY ROADSIDE ASSISTANCE AND DRIVEN TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220), WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

03/27/2020
Components: POWER TRAIN
Incident Date: 03/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

I WAS DRIVING, TRIED TO ACCELERATE VEHICLE MADE A STRANGE NOISE AND WOULD NOT ACCELERATE, WOULD NOT GO OVER 10 MPH, RPM WENT UP TO 6. PULLED OF THE ROAD, PLACED IT IN PARK, TURNED IT OFF, THEN BACK ON. VEHICLE WOULD NOT GO INTO GEAR. HAD TO HAVE IT TOWED TO A FORD DEALERSHIP, WAS TOLD I NEED A NEW TRANSMISSION. WAITING FOR ESTIMATE AT THIS TIME.

03/17/2020
Components: ENGINE
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

STARTED LOSING PROPULSION ON TAKE-OFF ON FEBRUARY 28, 2020, CAR STRUGGLING TO GET UP TO SPEED EVEN THOUGH ENGINE REVS HIGH. UPON INVESTIGATION BY FORD DEALERSHIP, HIGH PRESSURE FUEL PUMP NEAR ENGINE AND CAMSHAFT NEEDED TO BE REPLACED - $1900 TOTAL BILL WITH ADDITIONAL COSTS FOR TOWING AND RENTAL VEHICLE. 62,000 MILES ON VEHICLE - FORD MANUFACTURERS WARRANTY RUNS OUT AT 60,000. EVEN AFTER REPAIR, VEHICLE IS EXTREMELY SLUGGISH ON TAKE-OFFS - ESPECIALLY 3RD AND 4TH GEARS. IT FEELS LIKE THE CAR IS NOT GETTING ENOUGH POWER TO PROPEL THE VEHICLE EVEN THOUGH THE ENGINE REVS HIGH.

03/17/2020
Components: POWER TRAIN
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY HESITATED WHILE THE ECO-BOOST ENGINE FEATURE WAS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GOWANDA FORD INC. LOCATED AT (14650 US-62, GOWANDA, NY 14070) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400.

03/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

VEHICLE STALLS AND MUST BE TAKEN OUT OF DRIVE AND RESTARTED WHEN AUTOMATIC ENGINE STOP FEATURE IS ENGAGED. THIS IS INTERMITTENT AND OCCURS WITHOUT APPARENT PATTERN WHEN THE VEHICLE IS STOPPED.

03/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD2HU******
Summary

POWERTRAIN CONTROL MODULE IS NOT WORKING PROPERLY. WHEN I STOP THE CAR TURNS OFF BUT IT DOES NOT START AGAIN. I HAVE BEEN AT A STOPLIGHT AND MY CAR TURNS OFF COMPLETELY HAS TO BE PUT INTO PARK AND RESTARTED. THIS IS SO INCREDIBLY DANGEROUS BECAUSE A CAR COULD EASILY RUN INTO ME BECAUSE MY CAR IS STOPPED IN THE MIDDLE OF THE ROAD. MY CAR IS NOW DOING THIS EVERY TIME I STOP UNLESS I TURN THE POWERTRAIN CONTROL MODULE BUTTON TO 'OFF'. UNFORTUNATELY, THE DEFAULT FOR MY CAR IS THAT IS IT ON. THIS HAS BEEN AN ISSUE FOR OTHER FORD ESCAPES (HTTPS://FORD.OEMDTC.COM/2673/16B31-POWERTRAIN-CONTROL-MODULE-REPROGRAMMING-2017-FORD-ESCAPE) BUT WHEN I CALL FORD THEY CANNOT DO ANYTHING BECAUSE MY CAR WAS NOT MADE AT THE RIGHT FACTORY ON THE RIGHT DAY, YET HAS THE SAME ISSUE.

03/12/2020
Components: ENGINE
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD9HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PARK FORD OF MAHOPAC INC. LOCATED AT (276 COUNTY RD 6, MAHOPAC, NY 10541, (845)628-8800, FOR A SOFTWARE UPDATE TO PREVENT COOLANT FROM LEAKING INTO THE ENGINE. THE CONTACT RECEIVED A CUSTOMER SATISFACTION NOTICE TO HAVE THE VEHICLE TAKEN FOR A SECONDARY SOFTWARE UPDATE TO PREVENT COOLANT LEAKING INTO THE ENGINE. THE VEHICLE RECEIVED THE SOFTWARE UPDATE HOWEVER, SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DECLINED TO REPAIR THE VEHICLE SINCE THE VEHICLE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DECLINED TO PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE WAS 70,500. *LN

03/12/2020
Components: VISIBILITY/WIPER
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G91HU******
Summary

DURING FIRST WEEK IN MARCH 2020, LOW WINDSHIELD FLUID LIGHT CAME ON, TRIED TO REFILL BUT WILL NOT HOLD FLUID LEAKS ON GROUND. CAR ONLY HAS 56000 MILES, WITHOUT THIS IT MAKES MORE DIFFICULTE TO SEE OUT. THIS UNIT TAKES UP TO 3.5 HOURS TO REPLACE. IT MAY NOT BE VERY CRITICAL TO SAFETY BUT I DON'T EXPECT MANY TO BE REPLACED AT THIS PRICE.

03/11/2020
Components: ENGINE
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

IN THE PAST TWO MONTHS, I HAVE PAID OVER $1,400 TO REPAIR THE DAMAGE DONE BY MICE AND RATS TO THE WIRING HARNESS IN THE FRONT BUMPER. THE AIR TEMPERATURE SENSOR WAS DAMAGED AND OR EATEN AWAY. THERE WAS OTHER EVIDENCE OF MICE IN THE ENGINE COMPARTMENT. WHILE I HAD THE DAMAGE REPAIRED IMMEDIATELY, IF I HADN'T THERE WOULD LIKELY HAVE BEEN A CHANCE FOR SAFETY ISSUES. I UNDERSTAND THAT FORD AND OTHER MANUFACTURERS, IN RESPONSE TO THE ENVIRONMENTALISTS, NOW COAT THE WIRES IN SOME ORGANIC SUBSTANCES THAT ATTRACT MICE, RATS, AND OTHER CREATURES. A PERUSAL OF THE INTERNET WILL SHOW DAMAGE THAT HAS OCCURRED IN ALL PARTS OF THE COUNTRY AND IN SOME CASES RESULTED IN THE TOTAL RUINING OF THE CAR. FORD AND OTHER MANUFACTURERS HAVE REFUSED RESPONSIBLILITY OF THIS ISSUES WHICH HAS VERY SERIOUS SAFETY RISKS AND IS CERTAIN TO RESULT IN THE LOSS OF LIFE.

03/10/2020
Components: POWER TRAIN,ENGINE
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DECELERATED VERY QUICKLY. THE CONTACT STATED THAT THE RPM REVVED UP WHILE THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ASHEBORO FORD LOCATED AT (1602 E DIXIE DR, ASHEBORO, NC 27203), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

03/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F73HU******
Summary

MY CAR HAS HAD AN ISSUE TWICE INVOLVING SQUIRRELS/RODENTS CHEWING THROUGH WIRES AND HAS COST QUITE A BIT OF MONEY. EVEN WHEN THE CAR WAS UNDER WARRANTY THE DEALER STATED THIS ISSUE IS NOT COVERED. I HAVE SEEN MANY INSTANCES OF THIS HAPPENING TO OTHERS ON THE INTERNET AND THE DEALER ALSO SAYS IT HAS BEEN HAPPENING QUITE OFTEN. I HAVE READ THAT THE WIRING COVERING HAS BEEN CHANGED FROM PETROLEUM BASED TO SOY BASED FOR ENVIRONMENTAL REASONS AND RODENTS LOVE TO EAT THE SOY BASED WIRING. MY FAMILY HAS HAD MANY CARS PARKED IN THE DRIVEWAY OVER THE YEARS AND THIS BEING THE NEWEST CAR IS THE ONLY ONE THAT HAS HAD THIS PROBLEM. I WOULD THINK THAT CAR MANUFACTURERS BEING AWARE OF THIS ISSUE WOULD HAVE COME UP WITH A SOLUTION BY NOW SUCH AS SPRAYING THE WIRES WITH SOMETHING THAT TASTES BAD TO THE RODENTS OR COMING UP WITH ANOTHER ENVIRONMENTALLY FRIENDLY SOLUTION TO AVOID THIS ISSUE AND EXPENSE TO THE CONSUMER.

03/03/2020
Components: ENGINE
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE AND ENGINE OVER HEATING WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHILE TO LICCARDI FORD INC LOCATED AT (1615 US-22, WATCHUNG, NJ 07069) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A COOLANT INTRUSION CAUSED THE DEFECT. THE CONTACT WAS INFORMED THAT A NEW SHORT BLOCK WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

02/28/2020
Components: ENGINE
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

APPARENTLY THERE HAVE BEEN MULTIPLE COMPLAINTS FILED WITH THE NHTSA REGARDING ISSUES WITH THE AUTO STOP/START FUNCTIONS OF 2017 FORD ESCAPES. THIS HAPPENED TO MY WIFE TODAY AT ABOUT 35000 MILES, AND THE CAR WAS SERVICED AND ACCORDING TO THE LOCAL DEALERSHIP'S PARTS AND LABOR DEPARTMENT, PERFECTLY FINE. THIS ISSUE APPEARS TO BE THAT IT'S POSSIBLE FOR THE CAR TO CUT OFF AS IT NORMALLY WOULD AT A COMPLETE STOP, BUT IT WON'T AUTO START - INSTEAD DISPLAYING A MESSAGE ABOUT PUTTING THE CAR INTO PARK AND RESTARTING THE ENGINE MANUALLY. GIVEN THE AMOUNT OF COMPLAINTS I'VE FOUND WITH JUST A CURSORY GLANCE INTO THE SPREAD OF THE ISSUE, HAS FORD FORMALLY ACKNOWLEDGED THAT THERE IS AN ISSUE WITH THIS FEATURE IN 2017 FORD ESCAPES? IS THERE A DOCUMENTED PROCEDURE FOR THEIR SERVICE DEPARTMENTS TO FOLLOW TO CORRECT THESE ISSUES? IF NOT, WHY? SOME OF THE OTHER NHTSA IDS RELATED TO THIS: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766

02/27/2020
Components: ENGINE
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

VEHICLE ENGINE, AT RANDOM TIMES AND MULTIPLE TIMES, COMPLETELY SHUTS OFF WHEN STOPPED AT A STOPLIGHT WHEN IN ECO MODE. WHEN THIS HAPPENS A MESSAGE IS DISPLAYED ON THE INSTRUMENT PANEL TO PUT THE CAR INTO PARK AND RESTART THE CAR MANUALLY. THIS IS A DANGEROUS, KNOWN ISSUE. CARS BEGIN MOVING WHEN THE LIGHT TURNS GREEN AS WE ARE FORCED TO RESTART OUR CAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.

02/26/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD3HU******
Summary

EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.

02/25/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.

02/25/2020
Components: ENGINE
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO RESUME DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT A MESSAGE DISPLAYED TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,400.

02/19/2020
Components: ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER (3) THREE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPARK PLUG WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

02/19/2020
Components: AIR BAGS
Incident Date: 02/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FNCU0JD8HU******
Summary

MY CAR WENT TO AN ACCIDENT LAST FEBRUARY 14,2017 AND MY AIRBAGS FAILED TO DEPLOY. I WAS RUNNING ON A SPEED OF 40-45 MPH AND HIT ANOTHER CAR AND MY CAR SPIN 360 DEGREES THEN ANOTHER CAR HIT MY CAR AND MADE MY CAR STOP FROM SPINNING. DESPITE THE IMPACT, MY AIRBAGS FAILED TO DEPLOY.

02/13/2020
Components: POWER TRAIN,ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.

02/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J99HU******
Summary

WHEN IDLING AT A STOP LIGHT CAR WILL SHUT DOWN AND YOU MUST PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS IS THE THIRD TIME THIS HAS HAPPENED OVER THE PAST MONTH. NO CODES OF WARNING LIGHTS COME ON.

02/05/2020
Components: POWER TRAIN,ENGINE
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.

02/05/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G90HU******
Summary

VEHICLE HAS BEEN MAKING LOUD NOISES FROM THE FUEL TANK WHEN DRIVING AT SLOWER SPEEDS (20 AND UNDER) AND WHEN COMING TO A STOP. THE RPM GOES VERY LOW, ALMOST STALLING OUT. PURGE VALVE AND CANISTER NEED TO BE REPLACED AND ARE NOT COVERED UNDER WARRANTY. THE FORD FUSION HAS HAD A RECALL ON THIS SAME EXACT ISSUE, AND MY VEHICLE FALLS WITHIN THE YEARS RECALLED. THIS SEEMS TO BE A COMMON PROBLEM WHEN SPEAKING WITH OTHERS WHOSE VEHICLE IS AROUND THE SAME YEAR. THIS IS NOT SAFE AS I HAD MY VEHICLE IN THE SHOP FOR 3 DAYS AND THE PROBLEM WAS NOT ABLE TO BE LOCATED UNTIL I WAS ABLE TO CAPTURE A VIDEO.

02/03/2020
Components: ENGINE
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD9HU******
Summary

VEHICLE HAS AUTO SHUTDOWN AT TRAFFIC LIGHTS, STOP SIGNS. SOMETIMES STALLS THEN AND NEEDS RESTARTED. ONLY ADVISORY WHEN IT HAPPENS IS ON DASHBOARD DISPLAY. HAS HAPPENED OVER A DOZEN TIMES TO ME WITHIN 40.000 MILES. LAST TIME BELOW

02/03/2020
Components: ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

ON MULTIPLE OCCASIONS, THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC, WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.

01/27/2020
Components: AIR BAGS
Incident Date: 01/25/2020
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ANOTHER VEHICLE PULLED RIGHT IN FRONT OF THE CONTACT'S VEHICLE. THE COLLISION OCCURRED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED EVEN THOUGH THERE WAS A POP SOUND. THE VEHICLE SPEED WAS 50 MPH AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. BOTH VEHICLE'S WERE TOWED AWAY. THE DAMAGE WAS SEVERE TO THE FRONT PART OF THE VEHICLE. THE CONTACT THINK'S THE ENGINE WAS SEVERELY DAMAGED. THE VEHICLE WRECKAGE WAS TOWED BACK TO THE CONTACT'S HOUSE AND THE INSURANCE COMPANY HAD NOT YET DETERMINED IF IT WOULD BE DECLARED TOTALED. THE DEALER OR MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

01/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TECHNICIAN RODE WITH ME WHILE I DROVE AND THE VEHICLE'S ENGINE WOULD FLUTTER AT AROUND 1500 RPMS WHILE MAINTAINING CONSTANT SPEED. IT WOULD ALSO SHIMMY THE VEHICLE. IT SHOWED ON THE COMPUTER WHILE I WAS DRIVING THAT THERE WAS A MISFIRE, THE COMPUTER WOULD REQUEST A 4 AND WAS GETTING A 40 ON THE SPECS. THERE WAS NO CHECK ENGINE LIGHT AT THE TIME OF THE DIAGNOSIS.

01/26/2020
Components: POWER TRAIN
Incident Date: 12/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD1HU******
Summary

AT APPROXIMATELY 61,800 MILES THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE EITHER REPLACED OR REBUILT. WHILE DRIVING, THE CAR STARTED SEIZING UP AND SLOWING DOWN. THE TRANSMISSION FAILURE LIGHT CAME ON.

01/22/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G98HU******
Summary

MY 2017 FORD ESCAPE IS CREATING AN EXTREMELY DANGEROUS SAFETY ISSUE/SITUATION WITH THE AUTO STOP/START FUNCTION. WHEN STOPPED IN TRAFFIC-AT A STOPLIGHT, AT A STOP SIGN, IN THE ROAD WAITING TO TURN LEFT-THE ENGINE TURNS OFF AND A MESSAGE IS DISPLAYED TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". I HAVE ALMOST HAD OTHER CARS HIT THE BACK OF MY ESCAPE BECAUSE OF THIS. IT'S VERY SCARY WHEN THIS HAPPENS AND TAKES TIME TO SHIFT TO PARK AND RESTART THE ENGINE WITH AN IMPATIENT DIVER BEHIND ME. I HAVE READ NUMEROUS OTHER COMPLAINTS ON THIS SAME ISSUE ON YOUR WEBSITE. SOME OF THE NHTSA ID #'S 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766. THERE ARE OTHER COMPLAINTS AS WELL. PLEASE, BEFORE SOMEONE IS INJURED OR KILLED ISSUE A RECALL FOR THIS PROBLEM. I DON'T HAVE THE EXACT DATE THIS FIRST OCCURRED, BUT IT HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2019. ALSO PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47492 FROM FEBRUARY 2018 THIS IS AN ISSUE THAT HAS BEEN A KNOWN ISSUE FOR AT LEAST 2 YEARS NOW. "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."

01/21/2020
Components: SERVICE BRAKES
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD5HU******
Summary

BRAKES PEDAL IS VERY HARD TO PRESS. NEED TO PRESS EXTREMELY HARD ON THE BRAKES PEDAL TO STOP THE VEHICLE

01/20/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

MY 2017 FORD ESCAPE IS EXHIBITING THE PROBLEM DESCRIBED BELOW AND APPARENTLY KNOWN TO FORD ON OR ABOUT FEBRUARY 2018. THIS IS A DANGEROUS SITUATION THAT MAY OCCUR WHEN THE CAR IS STOPPED AT A TRAFFIC SIGNAL OR PAUSED IN AN INTERSECTION WAITING TO MAKE A LEFT TURN, OR PAUSED WAITING TO MERGE ONTO A HIGHWAY. ALTHOUGH FORD WAS AWARE OF THIS PROBLEM (VIA THE BULLETINS SHOWN) WHILE THE CAR WAS STILL UNDER 36 MONTH WARRANTY, NO MENTION WAS MADE OF IT. NOW THAT THE CAR IS EXHIBITING THE DANGEROUS BEHAVIOR, FORD WILL NOT HONOR THE 36 BUMPER TO BUMPER OR 60 MONTH POWER TRAIN WARRANTY TO CORRECT. QUOTED COST TO REPAIR COULD VARY FROM $150 TO SEVERAL HUNDRED MORE ACCORDING TO FORD SERVICE DEPT. THIS SHOULD BE A RECALL ITEM SINCE IT REFLECTS A KNOWN MANUFACTURING FLAW. PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47972: "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."

01/08/2020
Components: ENGINE
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD6HU******
Summary

ON TWO OCCASIONS IN THE PAST MONTH, THE AUTO START/STOP FUNCTION HAS ENGAGED WHILE STOPPED AT A TRAFFIC LIGHT AND I'VE GOTTEN THE MESSAGE: AUTO STARTSTOP SHIFT TO P RESTART ENGINE.

12/31/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JDXHU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND THEN SUDDENLY SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS TAKEN TO BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202) AT LEAST SIX TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS 24051505. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,642.

12/30/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GB7HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SOMETIMES FAILED TO ACCELERATE. ALSO, WHEN ATTEMPTING TO SHIFT INTO THIRD GEAR AT APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE ALSO MADE A JERKING SENSATION SUDDENLY AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,536. THE VIN WAS INVALID.

12/30/2019
Components: ENGINE
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93HU******
Summary

WHILE SITTING AT LIGHTS THE ENGINE WILL COMPLETELY SHUT OFF. AN ALERT COMES ON STATING TO PUT IN PARK AND RESTART ENGINE. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST COUPLE OF WEEKS.

12/29/2019
Components: POWER TRAIN,ENGINE
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J99HU******
Summary

IN THE 3 YEARS THAT WE HAD THE VEHICLE, THE ENGINE HAS HAD TO BE REPLACED TWICE DUE TO COOLANT LEAKING INTO THE COMBUSTION CHAMBER BECAUSE OF A POORLY DESIGNED HEAD GASKET. THE MOST RECENT REPAIR HAD AN UPDATED GASKET, BUT ONLY 3 MONTHS AFTER IT WAS REPLACED THE TRANSMISSION HAD A PARTS FAILURE THAT CAUSED A WARNING LIGHT. SHORTLY AFTER THE WARNING LIGHT, THE CAR STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION AND REQUIRED A TOW TO THE DEALERSHIP FOR FURTHER REPAIR. MY HUSBAND WAS IN THE VEHICLE WITH MY SON AT THE TIME AND THANKFULLY WAS ABLE TO SHIFT THE CAR IN NEUTRAL AND GET TO A SIDE STREET BEFORE AN ACCIDENT OCCURRED.

12/27/2019
Components: ENGINE
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

THE AUTO START/STOP DOESN'T WORK ALL OF THE TIME ON MY 2017 FORD ESCAPE SE. ON MULTIPLE OCCASIONS MY ENGINE TURNS OFF WHEN I'M AT TRAFFIC SIGNALS, STOP SIGNS, ROUNDABOUTS, TURNING RIGHT, AND IN STOP AND GO TRAFFIC. A MESSAGE IS DISPLAYED TO SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE. THIS IS AN EXTREMELY DANGEROUS SITUATION! I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO THIS MALFUNCTION. I'M NOW ANXIOUS EVERY SINGLE TIME I'M DRIVING. I FEEL UNSAFE ON A DAILY BASIS AND IT'S FRUSTRATING THAT FORD IS NOT DOING ANYTHING ABOUT IT. PLEASE ISSUE A RECALL BEFORE I'M ACTUALLY IN AN ACCIDENT.

12/21/2019
Components: ENGINE
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98HU******
Summary

VEHICLE IS STALLING WHILE ENGINE SHUTOFF IS ENGAGED INTERMITTENTLY AT RED LIGHTS! THIS HAPPEN TO ME TWICE WHILE CHRISTMAS SHOPPING TODAY AND ONCE LAST WEEK!! I HAD TO PUT THE VEHICLE INTO PARK AND RESTART IT. VERY DANGEROUS DRIVERS BEHIND ME WERE VERY IMPATIENT !!

12/19/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

MULTIPLE TIMES THE ESCAPE AS BEEN STOPPED AT A LIGHT AND THE AUTO RESTART DOES NOT WORK. A MESSAGE IS DISPLAYED TO SHIFT THE VEHICLE TO PARK AND START THE VEHICLE MANUALLY. VERY DANGEROUS AT AN INTERSECTION WHEN CARS BEHIND ARE MOVING.

12/16/2019
Components: ENGINE
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

OWNER OF 2017 FORD ESCAPE AND ONGOING ISSUES WITH HIGH TEMPERATURE ENGINE INDICATOR - LOW COOLANT LEVEL. BOUGHT CAR NEW FEB 2018 AND WITHIN ONE YEAR AND 8030 MILES THE CAR REQUIRED SERVICE FOR THIS ISSUE IN APRIL 2019. REPAIRS MADE TO WATER PUMP AND COOLANT BYPASS HOSE ASSEMBLY. NOW AGAIN IN DEC 2019 WITH 14,444 MILES, I HAVE THE SAME ISSUE WITH COOLANT LEVEL BELOW THE MINIMUM MARK AND HIGH TEMP ENGINE ON DASH GAUGE. ADDED COOLANT MYSELF AND SCHEDULE SERVICE FOR DEC 16 2019. THE RESERVOIR CAP WAS FITTED TIGHTLY AND THERE WAS NO INDICATION OF A LEAK WHEN CHECKING THE FLOOR OF GARAGE OR ANYWHERE UNDER THE HOOD. OBVIOUSLY, THERE IS A PROBLEM SINCE THE COOLANT IS LEAKING OUT AND CAUSING HIGH TEMP OF ENGINE WHICH IS NOT NORMAL VEHICLE OPERATING CONDITIONS FOR A VEHICLE WITH 14,444 MILES TO HAVE THIS SAME ISSUE RECURRING. RECAP: 02/23/2019 MILES 7009 SERVICED FOR VEHICLE CHECKUP, OIL CHANGE, TIRE ROTATION AND MULTI-POINT INSPECTION. 04/13/2019 MILES 8030 SERVICED FOR HIGH TEMP. ENGINE INDICATOR AND COOLANT LEVEL BELOW MINIMUM MARK 12/16/2019 MILES 14,444 HIGH TEMP. ENGINE INDICATOR AND OBSERVED COOLANT LEVEL IS BELOW MINIMUM MARK ON COOLANT RESERVOIR. 12/17/2019 CAR IS SCHEDULE FOR APPT TO INSPECT ISSUE WITH COOLANT LEAKING

12/13/2019
Components: ENGINE
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

OVER A TWO WEEK PERIOD, WHEN I WOULD START THE VEHICLE IN THE MORNING, SOMETIMES IT RAN ROUGH. REVVING THE GAS PEDAL A COUPLE OF TIMES RESOLVED THIS. ON DECEMBER 11 WHILE DRIVING TO RICHMOND, VIRGINIA, THE SERVICE ENGINE SOON LIGHT CAME ON. I AM CLOSE TO TIME FOR AN OIL CHANGE AND WHEN I RETURNED HOME DECEMBER 12, I SCHEDULED A SERVICE APPOINTMENT FOR THIS MORNING, DECEMBER 13. I WAS TOLD THAT THE ROUGH IDLING, ENGINE LIGHT, LOW COOLANT, AND DIAGNOSTIC CODES ALL POINT TOWARD THE NEED TO REPLACE THE LONG BLOCK ENGINE, WHICH IS $11,000. MY CAR IS PAID OFF, ONLY RECENTLY, AND IT HAS 74,000 MILES. IT HAS ONLY EVER BEEN SERVICED AT FORD DEALERSHIPS. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN PROBLEM. I HAVE CALLED FORD AND IT HAS BEEN ESCALATED. IF THIS IS A KNOWN PROBLEM, WHY IS IT NOT A RECALL? THIS CERTAINLY COULD POSE A SAFETY ISSUE.

12/12/2019
Components: ENGINE
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD0HU******
Summary

AUTO STOP START FEATURE. WHEN STOPPED ENGINE SHUTS OFF BUT DOESN'T RESTART AFTER RELEASING THE BRAKE. MESSAGE APPEARS "PUT CAR IN PARK TO RESTART." FIRST TIME IT HAPPENED LEAVING A PARKING LOT. 2ND TIME IT HAPPENED IN TRAFFIC ON HIGHWAY AT A SIGNAL.

12/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G97HU******
Summary

MY VEHICHLE HAD BEEN MAKING A NOISE AND STARTED LETTING OUT A GRAY SMOKE FROM TE EXHAUST. I TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS LEAKING "OIL" INTO THE MOTOR AND I NEEDED A NEW ENGINE. THAT THEY DID NOT KNOW WHERE THE PROBLEM WAS COMING FROM THEREFORE FORD APPROVED A NEW ENGINE REPLACEMENT SICE I AM STILL UNDER WARRANTY ( 31,000 MILES). EVEN IF A NEW ENGINE IS REPLACED. THE FACT THAT THEY DO NOT KNOW WHERE THE VEHICLE IS LEAKING OIL FROM STILL DOES NOT RULE OUT THAT THIS PROBLEM CAN HAPPEN AGAIN AND WHEN. ALSO EVERY TIME I COME TO A STOP MY CAR TURNS OFF AND DOES NOT TURN BACK ON WHEN I RELEASE THE BRAKE. WHEN IS FORD GOING TO FINALLY SAY RECALL THESE VEHICLES???? I HAVE YOUNG CHILDREN I DRIVE EVERY SINGLE DAY.. MY CHILDREN'S SAFETY IN ON THE LINE HERE. DO FORD CEO'S REALIZE THAT? DO FORD CEO'S HAVE CHILDREN? GRANDCHILDREN? MAYBE THEIR CHILDREN/GRANDCHILDREN SHOULD RIDE IN THESE FAULTY VEHICLES AND BE PUT AT RISK AND THEN MAYBE THEY WILL RE THINK THEIR DECISION OF RECALLING !!!!!!!!

12/09/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G91HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON THREE SEPARATE OCCASIONS, WHILE AT A STOP LIGHT/SIGN, THE ECO BOOST SYSTEM MALFUNCTIONED AND THE ENGINE ERRONEOUSLY SHUT OFF. DURING THE FAILURE, THE MESSAGE "PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE WITH THE IGNITION KEY" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SKYLINE FORD (2510 COMMERCIAL ST. SE, SALEM, OR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

12/07/2019
Components: WHEELS
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

12/6/19 VEHICLE HAS A TIRE GO FLAT ON THE ROAD. USING THE FACTORY WRENCH TO REMOVE THE LUG NUTS DISCOVERED THE FACTORY WRENCH DOES NOT FIT THE LUG NUTS TWO ROAD SERVICE PEOPLE LATER CAR HAS TO BE TOWED FOR A FLAT. TO LUCAS FORD BURLINGTON NJ. SERVICE WRITER ADVISOR DISCUSS THE ISSUE AND INFORMED ME THAT THE LUG NUTS SWELL UP AND YOU UNABLE TO REMOVE THEM THIS IS A HUGE ISSUE WITH FORD AND THEY ARE BLOWING THIS UNDER THE RUG. THEY HAVE INFORMED ME THAT THIS A MAINT ISSUE . NOT EXACTLY THIS IS PRODUCT ISSUE AND A CONCERN THAT NEEDS TO ADDRESSED ASAP. LUG NUTS ARE NOT SUPPOSE TO SWELL UP FROM WATER, TO THE POINT YOU ARE UNABLE TO REMOVE THE LUG NUTS. TWO ROAD SERVICES PEOPLE AND ONE WRECKER LATER THE VEHICLE WAS TOWED TO THE DEALER FOR WHICH THEY ARE CUTTING OFF THE LUG NUTS

12/06/2019
Components: ENGINE
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD4HU******
Summary

HAD 2017 FORD ESCAPE FOR JUST OVER A YEAR. 30,000 MILES ON IT WHEN CEL CAME ON THEN WENT BACK OFF ONLY TO COME BACK ON AGAIN BLINKING. DEALERSHIP SAYS ANTIFREEZE IS LEAKING INTO OIL CAUSING ENGINE FAILURE. ENGINE HAS TO BE REPLACED.

12/04/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

I'VE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE.1ST PROBLEM IS WHEN I CAME TO A STOP AT THE SET OF STOP LIGHTS IN GLOUCESTER MA. THE ENGINE SHUT OFF. AT THAT POINT I HAVE TO RESTART THE CAR. IT HAS HAPPENED ON MULTIPLE OCCASIONS.IT DIDN'T HAPPEN AT THE DEALERSHIP SO WAS TOLD IT WOULD HAVE TO HAPPEN WHEN THE HAD THE CAR. 2ND PROBLEM, THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID IT JUST NEEDED TO BE RESET, 2 WEEKS LATER THE ENGINE LIGHT RETURNED. BROUGHT TO DEALERSHIP THIS TIME THE DEALERSHIP SAID THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT THAT WAS GETTING INTO THE MOTOR. I LOOKED UP PROBLEMS WITH THE 2017 FORD ESCAPE AND THERE WERE A LOT OF COMPLAINTS ABOUT THE ENGINES NEEDING TO BE REPLACED BECAUSE OF COOLANT GETTING INTO THE MOTOR OR BASICALLY THE HEAD GASKET HAD FAILED AND IS A KNOWN PROBLEM WITH THE MOTOR.THEY HAD MY CAR FOR 4 WEEKS AND HAD TO PICK UP A RENTAL CAR. I HAD TO CALL THE DEALERSHIP TO SEE IF MY CAR WAS FINISHED. BECAUSE THEY NEVER CALLED. WHEN I CALLED I FOUND OUT THE CAR WOULD BE DONE IN 2 DAYS. WHEN I RECEIVED THE CAR BACK IT WASN'T RUNNING THE SAME AS WHEN I PURCHASED IT, PLUS IT NOW PULLS TO THE RIGHT WHILE DRIVING. 3RD, THE CLOCK IN VEHICLE KEEPS CHANGING TIME. ASKED THE DEALERSHIP IF THERE WAS A PROBLEM WITH THE COMPUTER. THEY SAID NO. 12/4/2019 2 WEEKS AFTER GETTING CAR BACK, NOW IT WON'T START AND IS DEAD IN MY DRIVEWAY .

12/04/2019
Components: POWER TRAIN
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

THE AUTO STOP/START FEATURE COMPLETELY SHUTS THE ENGINE OFF WHEN WAITING AT SIGNAL LIGHTS OR OTHER SITUATIONS WHEN STOPPING WHILE THE VEHICLE IS IN DRIVE. THERE ARE ALERT CHIMES AND A MESSAGE TO SHIFT INTO PARK AND RESTART VEHICLE APPEARS ON INSTRUMENT PANEL. THE PROBLEM STARTED APPROX. OCTOBER 9, 2019 AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP OCTOBER 17, 2019. WAS TOLD IT WAS A FAULTY CRANK SHAFT SENSOR. THE SENSOR WAS REPLACED ALONG WITH A WIRING HARNESS. NOVEMBER 25TH THE CAR STARTED HAVING THE SAME ISSUES WITH SHUTTING OFF WHEN AT SIGNAL LIGHTS. CALLED FOR AN APPOINTMENT THE NEXT DAY AND WAS SCHEDULED TO BRING THE CAR IN DECEMBER 3, 2019. AT THIS POINT, THE DEALERSHIP HAS HAD THE CAR FOR 2 DAYS AND ARE SAYING THEY CAN'T FIND AN ISSUE. OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE AND FORD IS AWARE OF THE PROBLEM, BUT NOT FIXING IT. DOCUMENTATION IS ATTACHED SHOWING REPAIRS AND AN ONLINE POST SHOWING THAT FORD IS AWARE OF THE PROBLEM AND INSTRUCTING MECHANICS NOT TO ATTEMPT TO FIX UNTIL ENGINEERS FIND A SOLUTION. THAT WAS 10 MONTHS AGO.

12/03/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

WHEN I AM AT A STOP LIGHT. THE CAR WILL TURN OFF, IT IS VERY DANGEROUS. I HAVE TO RESTART THE CAR. I ALMOST HAVE BEEN IN MANY ACCIDENTS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL FOR THIS CAR. I SEE ONLINE THAT EVERYONE IS HAVING THIS PRROBLEM.

12/03/2019
Components: POWER TRAIN,ENGINE
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD4HU******
Summary

2017 FORD ESCAPE SE CEL CAME ON. HAD AUTOZONE PUT IT ON THE COMPUTER AND IT GAVE A CODE PO301. CEL WENT OUT ON 2 MILE DRIVE HOME. A FEW DAYS PASSED CEL CAME ON AGAIN AND WENT OFF AGAIN. CALLED DEALERSHIP BUT LIGHT WAS OUT, THEY SAID CODE MAY NOT HAVE BEEN STORED. MADE AN APPOINTMENT AFTER THE 3RD CEL ON AND THEN OFF. MECHANIC CALLED APPROX. 1 HR LATER AND TOLD ME A NEW ENGINE WAS NEEDED BECAUSE COOLANT LEAKED INTO THE ENGINE AT A COST OF $8000. THIS VEHICLE HAD TURBO BOOSTER REPAIRED/REPLACED TWICE AFTER I COMPLAINED ABOUT THE TOTAL LACK OF ACCELERATION AND EXPLAINING THAT I FELT I WAS GOING TO DIE IN THIS CAR WHEN TRYING TO MERGE INTO HIGHWAY TRAFFIC. THE FIRST TIME THEY SAID IT WAS FINE AND I WOULD HAVE TO GET USED TO THIS ENGINE. I INSISTED THAT THEY TEST DRIVE WITH ME, THEY AGREED THAT THERE WAS A PROBLEM. AFTER THE FIRST REPAIR, THE SAME LACK OF ACCELERATION OCCURRED AGAIN. AGAIN THEY REPLACED THE TURBO BOOST. THIS ENGINE IS UNSAFE AND DEFECTIVE. THIS ENGINE NEEDS TO BE RECALLED. FORD NEEDS TO TAKE RESPONSIBILITY FOR THESE FAILURES. VEHICLE HAS 70000 MILES AND FORD SAYS THERE IS NOTHING THEY CAN DO, I AM RESPONSIBLE TO PUT A NEW ENGINE INTO THIS VEHICLE.

12/02/2019
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98HU******
Summary

AIR BAG AND STABILITY CONTROL LIGHT ON. DEALERSHIP FOUND RESTRAINT CONTROL MODULE SHORT CIRCUIT. THIS IS THE SAME ISSUE REPORT BACK IN 2014 CAMPAIGN #14V597000. SEEMS ISSUE WAS NOT ADDRESSED CORRECTLY.

11/28/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G98HU******
Summary

THE NEXT DAY AFTER PURCHASE SEPTEMBER 2018, I NOTICED A SLIGHT SLIPPAGE TO THE TRANSMISSION AND TOOK THE CAR BACK BECAUSE THE WARNING LIGHTS WERE ON AND THE CAR WOULD PROCEED TO MOVE AT A LOW SPEED. I WAS TOLD THE VEHICLES FLUIDS NEEDED TO BE CHANGED. THE NEXT DAY THE ISSUE PERSISTED, I RETURNED TO THE DEALERSHIP AGAIN AND WAS TOLD THE BRAKES NEEDED TO BE REPLACED. ON BOTH OCCASIONS THE MONSTER DEALERSHIP HANDLED THIS. THE ISSUE WITH FEELING THE TRANSMISSION JERK CONTINUED. MAY 2019 THE TRANSMISSION FAILURE APPEARED (CODES LISTED BELOW) IT WAS SERVICED BY A&B TRANSMISSION. WITHING 48 HOURS THE ISSUE RETURNED. IT APPEARS AS THOUGH THE TRANSMISSION OVERHEATS AFTER DRIVING SHORT DISTANCES. AFTER SEVERAL ATTEMPTS FROM MAY-JULY THE ISSUE COULD NOT BE FIXED AND CONTINUES AS OF TODAY. THE DELAY IN REPORTING IS THAT I HAD NO IDEA THIS WAS HERE, PLEASE ADVISE I WOULD LIKE TO RESOLVE THIS. CODE P0741-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. CODE P1744-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. P1450-00 UNABLE TO BLEED UP FUEL TANK VACCUM - -PENDING DTC - WARNINGLAMP ON.

11/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

THE AUTO STOP START COMPLETELY TURNS OFF WHEN IN STOP/GO TRAFFIC, RED LIGHTS OR TURNING RIGHT SLOWLY WHICH MEANS IT HAS TO BE STARTED TO RUN. THIS IS NOT A SAFE FEELING ESPECIALLY IN SAN DIEGO, CA WHERE THERE IS SO MUCH TRAFFIC.

11/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.

11/18/2019
Components: ENGINE
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JDXHU******
Summary

WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.

11/16/2019
Components: ENGINE
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD4HU******
Summary

WHILE DRIVING THE CEL CAME ON. WE TOOK THE CAR TO THE DEALERSHIP THEY REPLACED THE CRANKCASE PRESSURE SENSOR WHICH WAS COVERED UNDER THE POWERTRAIN WARRANTY. THEY THEN INFORMED US THAT THE ACTIVE GRILL SHUTTER WAS BROKEN AND NEEDED TO BE REPLACED. THIS IS AN INTERNAL PLASTIC SHUTTER IN FRONT OF THE RADIATOR. THE SERVICE ADVISOR SAID THAT FORD WAS AWARE OF THESE SHUTTERS EASILY BEING DAMAGED AND HAS CORRECTED THE ISSUE GOING FORWARD BUT THIS IS NOT COVERED UNDER WARRANTY. I CONTACTED FORD CORPORATE CUSTOMER RELATIONS AND WAS INFORMED THAT SINCE NO RECALL HAD BEEN ISSUED IT WAS UP TO THE DEALERSHIP TO DETERMINE IF THE ITEM WAS WARRANTIED. THEY BRUSHED ME OFF AND WISHED ME LUCK. DEALERSHIP QUOTED $1090 FOR REPLACEMENT THAT IS MY RESPONSIBILITY.

11/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.

11/13/2019
Components: ENGINE
Incident Date: 09/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JDXHU******
Summary

2017 ESCAPE 1.5L ECOBOOST AWD. ENGINE LOSS OF POWER ON HIGHWAY WITH CEL ILLUMINATED. ENGINE RESUMED AFTER PULLING OVER, BUT RUNNING ROUGH. CEL WAS P0302, CYLINDER 2 MISFIRE. REPLACED PLUGS AND SWAPPED COILS, CYLINDER 2 WAS BAD, DID NOT FIX MISFIRE. TOOK TO DEALER AND WAS INFORMED THAT CYL 2 HAD COMPLETE LOSS OF COMPRESSION AND HEAD NEEDED REPLACED. WAS INFORMED THAT THIS WAS A VERY COMMON ISSUE AND THEY HAVE HAD TO DO THIS DOZENS OF TIMES ON 1.5L ECOBOOSTS (FUSIONS AND ESCAPES SPANNING 2014-2019). HEAD WAS ON NATIONAL BACKORDER, SO DEALER APPEALED TO HAVE LONG BLOCK REPLACED TO AVOID LONG WAIT TIMES. LONG BLOCK REPLACED UNDER WARRANTY. I WAS LUCKY AS MY VEHICLE WAS BARELY IN WARRANTY (50,200). THIS IS A WELL-DOCUMENTED ISSUE ON THE NHTSA SITE, ON INTERNET FORMS AND AMONG THE FORD REPAIR COMMUNITY. THERE ARE HUNDREDS OF 1.5L ECOBOOSTS SITTING ON DEALER LOTS WAITING FOR NEW ENGINES. THERE ARE ALSO HUNDREDS OF OWNERS THAT ARE GETTING STUCK WITH 3K-10K REPAIR BILLS BECAUSE THEY ARE OUT OF WARRANTY, AVERAGE ESCAPE OWNER CAN'T AFFORD THAT ON A RELATIVELY NEW VEHICLE. FORD NEEDS TO PROVIDE EXTENDED REPLACEMENT FOR THIS ISSUE. ATTACHED RELATED NHTSA SSMS.

10/31/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93HU******
Summary

MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.

10/29/2019
Components: ENGINE
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

WE TOOK OUR 2017 FORD ESCAPE IN FOR A TUNE UP AFTER THE CHECK ENGINE LIGHT CAME ON. THE SERVICE DEPARTMENT CALLED AND SAID THAT THERE WAS A COOLANT LEAK, AND THE COOLANT HAD GOTTEN INTO OUR ENGINE AND RUINED IT, AND WE NOW NEED TO REPLACE THE ENGINE. THEY SAID THAT THERE IS CURRENTLY A SERVICE BULLETIN OUT ABOUT A LOT OF OTHER FORD ESCAPES HAVING THIS SAME ISSUE, BUT THERE IS NO RECALL YET, SO WE ARE LEFT TO PAY FOR THE NEW ENGINE.

10/23/2019
Components: SEATS
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000. *TP

10/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD6HU******
Summary

THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.

10/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.

10/17/2019
Components: ENGINE
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

10/10/2019
Components: ENGINE
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G95HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENTLY FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS DRIVEN TO GREEN FORD OF GREENSBORO (3800 WENDOVER AVE, GREENSBORO, NC) WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB

10/09/2019
Components: ENGINE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

AT 26790 MILES THE HEAD GASKET FAILED LEADING TO OVERHEATING, NOTICED WHEN DRIVING ON THE FREEWAY NEEDING TO LEAVE THE ROAD TO LET THE CAR COOL DOWN AND ADDING 1/2 GALLON OF ANTIFREEZE

10/06/2019
Components: ENGINE
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.

10/04/2019
Components: ENGINE
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD2HU******
Summary

2017 FORD ESCAPE WITH 29,918 MILES BOUGHT BRAND NEW. ENGINE LOST POWER GOING UP HILL WHILE PASSING A CAR IN FAST LANE, BARELY MADE IT SAFELY OFF THE ROAD, ENGINE LIGHT CAME ON. TAKEN TO DEALER, FOUND NOTHING. THEN VEHICLE STARTED TO HAVE ROUGH IDLE EVERY DAY, NOT RUNNING SMOOTHLY, ALMOST STALLING, ENGINE LIGHT COMES ON THEN AFTER A DAY OR TWO GOES OFF. TAKEN TO DEALER, THEY COULD NOT FIND A CODE ON COMPUTER OF WHY LIGHT CAME ON. ASKED THEM IF IT WAS SAFE TO DRIVE, WAS WORRIED ABOUT BREAKING DOWN, THEY SAID YES, SAFE TO DRIVE. ENGINE LIGHT CAME ON AGAIN, TOOK IT TO DEALER WHILE LIGHT WAS ON, THEY CHECKED AND SAID NEEDS NEW ENGINE BECAUSE OF ANTIFREEZE GOING INTO OIL. TOLD ME THEY HAD 3 OR 4 OTHERS WITH SAME PROBLEM WAITING AT GARAGE TO BE FIXED DUE TO PARTS ISSUE AND THE PROCESS DEALER HAS TO GO THROUGH WITH FORD. TOLD ME TO DROP IT OFF AND IT WOULD BE AT LEAST 3 WEEKS UNTIL I GET IT BACK, IS UNDER WARRANTY. A 2 YEAR OLD SUV HAVING TO HAVE THE ENGINE REPLACED BECAUSE OF A MANUFACTURER'S DEFECT IS UNACCEPTABLE. FORD SHOULD OFFER A BUY BACK ESPECIALLY BECAUSE FORD ALSO HAD THIS PROBLEM IN EARLIER MODELS OF ESCAPES. IF THIS IS HAPPENING TO MORE AND MORE OF THE ESCAPES, WHY ISN'T FORD LETTING THEIR CUSTOMERS KNOW BEFORE THEIR CARS BREAK DOWN PUTTING THEM IN A POTENTIALLY DANGEROUS SITUATION?

10/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN, YOUR BRAKE LIGHTS COME OFF BUT YOUR VEHICLE DOESN'T AUTO RE-START. YOU QUICKLY PUT IT IN PARK PRESS ON THE BRAKE AGAIN AND MANUALLY START THE VEHICLE, ALL THE TIME PRAYING THAT THE VEHICLE BEHIND YOU DOESN'T CRASH IN TO YOUR REAR END...

09/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99HU******
Summary

CAR OVER HEATED DUE TO FAULTY PART RESULTED IN THE ENGINE SUFFERING ' CATASTROPHIC DAMAGE'' IN UNDER 80K MILES. DEALERSHIP HAD VEHICLE FOR THREE MONTHS. LESS THAN A YEAR LATER THE VEHICLE HAS SUDDENLY STARTED DYING AND LOSING POWER WHILE DRIVING AS WELL AS AT STOPS AND DISPLAYS A LIGHT THAT STATES 'AUTO START STOP. MANUAL RESTART NEEDED'. THIS CAR IS GOING TO GET SOMEONE KILLED. IT HAS STOPPED ON THE INTERSTATE , CITY STREETS, AND IN MY DRIVEWAY.

09/27/2019
Components: STEERING
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

I WAS DRIVING TO WORK THIS AM AND A SENSOR LIGHT CAME ON:STEERING:ELECTRIC POWER ASSIST SYSTEM. SECONDS AFTER THE LIGHT CAME ON, I FELT MY STEERING WHEEL LOSE POWER AND WHEN I HAD TO TURN I CAME CLOSE TO STEERING INTO THE OTHER LANE WHILE TURNING RIGHT AT THE STOPLIGHT ON A CITY STREET. I HAD TO TURN TWO MORE TIMES TO GET TO MY DESTINATION. WHEN I PARKED THE CAR I TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE. THE POWER WAS BACK ON ON THE STEERING WHEEL. I HAVE NOT TRIED DRIVING THE VEHICLE AS I AM AT WORK. VERY FRIGHTENING EXPERIENCE. I AM NOT ABLE TO SEE A MECHANIC AT THE FORD DEALERSHIP UNTIL MONDAY AND AM NERVOUS TO DRIVE THE CAR UNTIL THEN.

09/19/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION NORMALLY. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AGAIN. THE CONTACT MENTIONED THAT THE AUTO START FUNCTION WAS RESET AND THE VEHICLE WAS ABLE TO FUNCTION NORMALLY; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROL MODULE LOST COMMUNICATION. THE VEHICLE WAS TAKEN TO FIVE STAR FORD DALLAS (8900 W PRESIDENT GEORGE BUSH HWY, DALLAS, TX 75252, (972) 985-3600) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,500. *TR*JB

09/16/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

CHECK ENGINE LIGHT CAME ON, AND CODES INDICATE MISFIRE. I HAVE HAD THE CAR BACK AT THE DEALERSHIP 3 TIMES NOW, AND AS OF 9/10/19, IT IS WAITING FOR A NEW LONG BLOCK. THEY SAID TO EXPECT AS LEAST 3 MORE AFTER THEY HAD IT FOR A FULL WEEK. AFTER READING ABOUT THIS ISSUE, AND HAVING NEW COILS INSTALLED, AND SPARK PLUGS, IT IS MY THOUGHT THE COOLANT LEAKING INTO THE CYLINDER IS THE ISSUE. I WILL CALL ON MONDAY TO SEE ABOUT GETTING A NEW CAR, THIS HAS BEEN A COMPLETE HEADACHE SINCE THE LIGHT CAME ON 2 WEEKS AFTER TAKING OWNERSHIP IN JULY. EACH TIME LIGHT GOES ON, IT IS USUALLY RIGHT AFTER STARTING CAR, IT DRIVES FINE BUT MAY IDLE RUGGEDLY FOR A BIT. ONE TIME, THE LIGHT CAME ON BUT TURNED OFF BEFORE I CALLED DEALERSHIP, THEN IT CAME BACK ON AGAIN, AND I BROUGHT IT RIGHT BACK TO THE SHOP. I AM WONDERING AT ONE POINT THIS CAR WOULD BE CONSIDERED A LOSS SINCE THE DEALERSHIP GIVES ME A RENTAL EVERY TIME IT IS IN THE SHOP.

09/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J9XHU******
Summary

WHEN BRAKING WITH AUTO STOP/START TURNED ON, THE CAR STALLS AND A NOTICE POPS UP ON THE INFO SCREEN SAYING TO PUT THE CARE IN PARK AND RESTART. IT HAPPENS AT LEAST ONCE A WEEK AND TODAY IT HAPPENED 4 TIMES AS I DROVE HOME ON A BUSY STREET WHICH REQUIRED ME TO STOP AT LIGHTS. I HAVE A PICTURE IF THE INFO SCREEN WHEN IT HAPPENS. THE FORD DEALER DOES NOT SEEM TO BE FAMILIAR WITH THIS PROBLEM AND I JUST HAD MY CAR SERVICED TWO WEEKS AGO WITH NO PROBLEMS DETECTED. VERY SCARY AND DANGEROUS SINCE THIS HAPPENS IN TRAFFIC SITUATIONS WHEN PEOPLE BEHIND ME ARENT EXPECTING ME TO HAVE TO RESTART MY CAR IN THE STOP AND GO FLOW.

09/06/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD4HU******
Summary

PURCHASED THE 2017 FORD ESCAPE FROM HERTZ CAR SALES FEB 2019. IT WAS UNDER 50,000 MILES AT THE TIME. MILEAGE NOW IS AROUND 58,000. THE FIRST FEW MONTHS DID NOT HAVE A PROBLEM, THEN GOING INTO SUMMER, THE CAR WOULD OCCASIONALLY HAVE A ROUGH IDLING START. MIND YOU AT THE TIME, MY HUSBAND AND I USED IT MAINLY TO COMMUTE TO WORK(20MINS TO GET TO WORK) AND BACK WITH THE GROCERY TRIPS TO THE STORE OCCASIONALLY. I'D SAY STARTING JUNE AROUND THAT MONTH WHEN THE ENGINE WAS STARTED, SOMETIMES A ROUGH IDLING WOULD HAPPEN AND THEN THE CHECK ENGINE LIGHT WOULD COME ON TOO. THE AC STOPPED WORKING AROUND THIS TIME FRAME AND STILL DOES NOT WORK AS OF 9/5. IT WILL NOT BLOW OUT COLD AC BUT JUST REGULAR TEMP AIR. IN AUGUST WE VISITED MY HUSBAND'S PARENTS DOWN IN SOCAL, AND GOT IT CHECKED OUT BY AN AUTOZONE TECHNICIAN AND A LOCAL MECHANIC ON SEPARATE VISITS. AUTOZONE CONCLUDED IT WAS CYLINDER MISFIRE. LOCAL MECHANIC CONCLUDED IT WAS THE CODES THAT NEEDED REPROGRAMMING BECAUSE WHEN THEY SCANNED IT, DIFFERENT CODES WOULD POP UP AND THAT WAS CAUSING THE AC TO SHUT OFF. TO THIS DAY STILL WHEN THE CAR IS TURNED ON, THE CHECK ENGINE LIGHT WOULD POP UP AND STAY ON FOR DAYS AT A TIME. OTHER DAYS, IT WOULD BE OFF. TODAY 9/5 THERE IS NO ROUGH IDLING. GOING TO MY FORD APPT 9/6/19 TO GET IT CHECKED OUT. A FORD REPRESENTATIVE CALLED MY HUSBAND TODAY CONFIRMING THE APPT AND RECOMMENDED US TO TRADE IN OUR VEHICLE. I READ OTHER COMPLAINTS ON THIS WEBSITE BEFORE WRITING THIS COMPLAINT, AND OTHERS HAVE STATED FORD HAS A SERVICE BULLETIN ANNOUNCEMENT OUT ABOUT THIS TYPE OF ISSUE. AFTER READING THAT, I OPENED ANOTHER TAB, LOOKED AT THEIR WEBSITE AND THEY ONLY HAVE INFORMATION REGARDING THE TAKATA AIRBAGS AND FOUND NOTHING ON SERVICE BULLETIN ANNOUNCEMENTS REGARDING THIS TYPE OF ISSUE. I COULD NOT FIND IT, SO THERE IS NO PAGE DEDICATED TO IT. I'M STARTING TO BELIEVE IT SHOULD BE ALSO MANDATED AS A RECALL.

09/05/2019
Components: POWER TRAIN
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JDXHU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 75 MPH IN HEAVY TRAFFIC OR WHILE CHANGING LANES, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18201, (570) 454-2414), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY FAILURE CODES; HOWEVER, THERE WAS A SLIGHT HESITATION. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24051505. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 14,642.

09/04/2019
Components: ENGINE
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHEN THE ENGINE WAS STARTED, THE CONTACT NOTICED BLUE SMOKE COMING FROM BOTH EXHAUST PIPES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE TANK THAT HELD THE ANTIFREEZE WAS EMPTY, BUT THERE WAS NO EXTERNAL LEAK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,012.

09/04/2019
Components: ENGINE
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G98HU******
Summary

ON 8/9/2019 MY VEHICLE'S CHECK ENGINE LIGHT CAME ON. I HAVE A CODE READER AND I HOOKED IT UP TO SEE WHAT THE CODE WAS FOR AND IT WAS FOR A CYLINDER MISFIRE ON CYLINDER 1. SO I TOOK MY VEHICLE TO FORD ON 8/10/2019. I HAVE A 2017 FORD ESCAPE WITH 22811 MILES ON IT. IT HAS BEEN AT FORD EVER SINCE. I SPOKE TO THE DEALER AND THEY SAID I WOULD NEED A NEW ENGINE DUE TO COOLANT LEAKING INTO THE ENGINE. THE DEALER SAID THEY HAVE A SERVICE BULLETIN ON THESE VEHICLES SINCE THIS IS A KNOWN PROBLEM WITH THE 2.0 ECOBOOST ENGINES IN THE FORD ESCAPE

08/29/2019
Components: SERVICE BRAKES
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J96HU******
Summary

80 MILES AWAY FROM HOME.BRAKE PEDAL WAS HARD TO USED,FAILING TO STOPPING, TOWED TO DEALER THEY CHANGE MY OIL AND SAID I NEED BRAKES AND DECLINED DIAGNOSTIC.THEY KNEW THEIR WAS NO BRAKES.I DID NOT WHAT THEM TO REPLACE BRAKES AND TO FIND OUT WHAT CAUSE THE FAILURE. I PICKED UP WITH NO BRAKES AND TOOK SOMEWHERE ELSE. IT WAS THE VACUUM BOOST AND GEAR SNAPPED OFF WHICH TURNS VACUUM. THIS PART SHOULD NOT FAIL AND NEEDS TO BE RECALLED ALSO REIMBURSE MY COSTS OUT OF POCKET. ANY QUESTIONS JUST ASK

08/23/2019
Components: POWER TRAIN,ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Summary

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DIFFICULTY PUTTING VEHICLE IN REVERSE AND NOT ACCELERATING. *LD THE CONSUMER STATED THAT THE ENGINE HAD WARPED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. *JS

08/22/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/16/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

I WAS THE OWNER OF A 2017 FORD ESCAPE WITH UNDER 27000 MILES. ON 7/16/19, IT HAD BEEN PARKED FOR 6 HOURS AT MY PLACE AND I WAS AWOKEN AT 12:30 AM BY FIRE/POLICE THAT MY CAR WAS ON FIRE. THE FIRE STARTED UNDER THE PASSENGER HOOD AREA. THE CAR IS A TOTAL LOSS AND FIRE DEPT DETERMINED IT WAS AN ELECTRICAL FIRE. STILL WAITING ON THE ACTUAL CAUSE OF THE ELECTRICAL FIRE. I'M JUST GLAD THAT I WAS NOT IN THE VEHICLE OR HAD ANYONE WITH ME WHEN THE FIRE STARTED. THIS IS THE SECONDARY CAR I HAVE GOTTEN FROM SAM PACK'S 5 STAR FORD IN CARROLLTON. THE FIRST CAR I PURCHASED FROM THAT DEALERSHIP WAS A 2015 FORD ESCAPE PRE-CERTIFIED USED BUT AFTER A FEW MONTHS WITH ISSUES, IT TURNED OUT TO BE PART OF AN INSURANCE FLOOD SCAM AND WAS NOT LOOKED OVER FOR IT BE CERTIFIED USED. THEY PUT ME IN A NEW 2017 FORD ESCAPE WHICH HAS NOW BURNED UP. I HAVE NOTHING FROM THIS WHOLE SITUATION. I HAVE ALSO CALLED FORD CUSTOMER RELATIONS AND GOT A CASE NUMBER AND WAS TOLD SOMEONE WOULD BE CONTACTING ME. STILL HAVE NOT HEAR BACK FROM FORD AND THAT WAS OVER 2 WEEKS AGO. THIS SEEMS TO BE BAD BUSINESS AND THERE COULD BE A POTENTIAL SERIOUS DEFECT WITH THE CAR THAT COULD AFFECT OTHER CONSUMERS. AT THIS POINT NO ONE SEEMS TO KNOW WHY/HOW THE PARKED CAR CAUGHT FIRE. I HAVE ATTACHED PICTURES OF THE CAR

08/21/2019
Components: STEERING
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G90HU******
Summary

THE STEERING WHEEL GETS STIFF (NO POSSIBLE TO MOVE) WHEN PRACTICING PARKING FOR A WHILE. I CAN HEARD THAT FAN SPEED GOES UP, SO I AM ASSUMING THE ENGINES BAY IS GETTING HOT. AFTER MOVED IT A LITTLE BIT THE WHEEL CAN GO ALL THE WAY TO THE RIGHT/LEFT. ACCORDING TO THE DEALERSHIP THE STEERING MODULE IS DISABLING BECAUSE TEMP (TOO HOT). HOPE THIS NEVER HAPPENS ON A HIGHWAY

08/17/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD7HU******
Summary

A VEHICLE THAT JUST TURNED THREE YEARS OLD IS HAVING EXTREME POWERTRAIN TRANSMISSION FAILURE AND ELECTRICAL SENSOR ISSUES! I AM HAVING TO REPLACE THE TRANSMISSION IN A CAR THAT HAS ONLY 90,000 MILES AND IS COSTING ME OVER $4000 OUT OF POCKET! ELECTRICAL ERROR ARE HAPPENING FROM LIGHT MALFUNCTIONS TO BULB ERRORS, CROSS SENSORS, AND MORE

08/07/2019
Components: ENGINE
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE AIR TEMPERATURE HIGH WARNING INDICATOR FLASHED. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (375 NJ-17, PARAMUS, NJ 07652, 201-262-4900) WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLANT WAS LEAKING AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

08/06/2019
Components: WHEELS
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD7HU******
Summary

THERE SEEMS TO BE A RECURRING PROBLEM WITH THE LUG NUTS.WAS TOLD BY FORD SALES AFTER 50,000 MILE SERVICE, THAT I HAD TO REPLACE THE LUG NUTS (AT MY EXPENSE) AS THEY WERE SWELLING AND MIGHT NOT BE ALE TO REMOVE THE TIRE. THERE WAS A CLASS ACTION SUIT FIRST FILED IN 2017 AND A JUDGE THREW IT OUT IN JAN OF THIS YEAR. THIS PROBLEM IS SERIOUS, IF YOU HAVE A FLAT TIRE WITH THE SWOLLEN LUG NUTS, IT IS IMPOSSIBLE TO REMOVE THE TIRE. PLEASE OPEN THIS INVESTIGATION AS IT SEEMS IT IS NOT ONLY FORD BUT OTHER VEHICLES AS WELL.

07/26/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

WHEN BREAKING WITH AUTO STOP/START TURNED ON, THE ENGINE WILL COMPLETELY STALL OUT AND A NOTICE WILL POP UP ON THE INFORMATION SCREEN STAYING TO PUT THE CAR IN PARK AND MANUALLY START THE CAR. I BOUGHT MY CAR A WEEK AGO AND THIS HAS ALREADY HAPPENED TWICE. IT'S VERY SCARY AS IT COULD HAPPEN ANYWHERE. I DID SOME RESEARCH AND THERE'S A FORUM FILLED WITH OTHERS WHO HAVE EXPERIENCED THIS TOO, AND YET, NO RECALL TO FIX IT. PICTURE ATTACHED IS FROM THE FORUM AS I DON'T HAVE MY PHONE NEAR ME WHILE DRIVING TO TAKE MY OWN PICTURE.

07/25/2019
Components: POWER TRAIN
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JDXHU******
Summary

VERY SIMILAR TO NHTSA ID 11083629. PULLING INTO TRAFFIC THE TRANSMISSION STARTED TO SLIP. MANAGED TO GET OFF THE ROAD WITHOUT INCIDENT. THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 20 MPH. I WAS TRAVELING SO IT WAS TOWED TO NEAREST DEALERSHIP. THEY CLEARED THE FAULT AND SID THERE WAS NOTHING WRONG. TOOK IT TO DEALERSHIP WHERE I BOUGHT IT, THEY HAD IT TWO WEEKS AND SAID THEY COULDN'T FIND/REPLICATE THE ISSUE AND GAVE IT BACK. I DROVE IT TWO DAYS AND IT OCCURED AGAIN. DROVE IT TO THE DEALER THIS WAY. THEY SAID IT WAS A BAD ECM, REPLACED IT AND THEY REPLCATED THE ISSUE ON THEIR TEST DRIVE AFTER THE "REPAIR". SAID THEY NEED TO CALL FORD FOR TECH ASSISTANCE. THEY HAVE HAD MY CAR FOR ~MONTH AND A HALF. THIS IS A SAFETY ISSUE, THE TRANSMISSION RANDOMLY FAILING AS YOU'RE PULLING INTO TRAFFIC IS A HUGE DANGER.

07/22/2019
Components: ENGINE
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD7HU******
Summary

JUN.17.2019 --P0303 CODE CAME UP, AROUND,91300MILES; --THE CODE WAS GONE AFTER CHANGE SPARK PLUG; AT THAT TIME, COOLANT WAS LOW. SO TOP OFF; JUL.15.2019 --P303 CODE CAME UP AGAIN, 91900MILES RIGHT AFTER AROUND 300MILES HIGHWAY DRIVING; --COOLANT WAS LOW AGAIN, TOP OFF AGAIN JUL.20.2019 --WENT TO DEALER, FOUND COOLANT IN CYLINDER 3 ACCORDING TO TSB #SSM 47489 NHTSA ID #10144947 --THE SUGGESTED SOLUTION FROM DEALER IS TO REPLACE ENGINE LONG BLOCK; --THE COST FOR REPLACEMENT IS AROUND $8300

07/17/2019
Components: ENGINE
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD7HU******
Summary

AT 26,000 MILES CHECK ENGINE LIGHT CAME ON. I TOOK VEHICLE INTO DEALER AND WAS TOLD THEY HAD TO DO SOME TESTING. THE DEALER TOLD ME 3 DAYS LATER THAT A NEW BLOCK HAD TO BE BACK ORDERED AS IT WAS CRACKED FROM ENGINE COOLANT GETTING INTO THE COMBUSTION CHAMBER. I WAITED 40 DAYS FOR THIS TO COME IN AND THEN WAS TOLD A HEAD GASKET WAS WAS ON BACK ORDER. THE DEALER SAID FORD HAD A SERVICE BULLITEN FOR THIS FIX. I HAVE THE CAR BACK AND WASN'T OFFERED A FULL WARRENTY. HOW CAN I BE SURE THIS WONT HAPPEN AGAIN. I HAD CORRESPONDENCE WITH 2 SEPARATE DEALERS AND BOTH SAID THEY HAVE SEEN MANY WITH THIS SAME PROBLEM.

07/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97HU******
Summary

AROUND 4-6 TIMES IN THE PAST 8 MONTHS THE CAR STALLS OUT WHEN I AM AT A COMPLETE STOP. IT FLASHES A MESSAGE TO RESTART THE CAR. EACH TIME THIS HAPPENED I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THIS HAS SO FAR BEEN EFFECTIVE. I REPORTED THIS TO THE DEALERSHIP BUT THEY TOLD ME THERE WAS NOTHING THEY COULD DO SINCE THEY COULD NOT REPLICATE THE PROBLEM. I ATTACHED A PICTURE OF THE RESTART MESSAGE.

07/12/2019
Components: ENGINE
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97HU******
Summary

BOUGHT CAR IN 7/18 WITH 33000 MILES ON IT. DROVE IT FOR 8000 . THEN EXPERIENCED A CLOUD OF GRAY SMOKE AND ROUGH RUNNING UPON STARTING AFTER CAR WAS PARKED FOR 2 DAYS. ALSO A LOUD CLUNK WHEN REVERSING MORE THAN 3 FT. ALSO INFO PANEL STATED THAT AN OIL CHANGE WAS NEEDED. CALLED DEALER AS HAD 2000 MORE MILES TO GO BEFORE THE NEXT SCHEDULED OIL CHANGE. WAS TOLD TO IGNORE INFO SCREEN AND KEEP ORIGINAL OIL CHANGE SCHEDULE. 4 TO 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND TOOK CAR TO DEALER. DEALER STATED THAT THE HEAD GASKET IS LEAKING ANTIFREEZE INTO THE CYLINDERS AND MOTOR NEEDS TO BE REPLACED. UNDER WARRANTY AND WAS PROMISED TO HAVE IT FIXED BY MID JULY, 2019. NOW DEALER STATES IT COULD BE MUCH LATER THAN THAT. I HAD TO CALL FORD CORPORATION CUSTOMER SERVICE TO GET ANY TYPE OF REPLACEMENT VEHICLE AS DEALER STATES HE DOESN'T HAVE ANYTHING AVAILABLE (PROBABLY DUE TO BACKLOG OF ESCAPE BLOWN HEAD GASKETS). HAVE RESEARCHED ONLINE AND FOUND MANY TESTIMONIALS RE: THIS SAME ISSUE . IS IT TIME FOR FORD TO MAKE A RECALL?

07/10/2019
Components: ENGINE
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD0HU******
Summary

HAPPENED TWICE. REPAIRED FIRST TIME WITH A NEW TURBO COOLER. 2000 MILES LATER SAME THING HAPPENED AGAIN. WHILE DRIVING, THE ENGINE LIGHT CAME ON AND SAID TO PULL OVER NOW. THE ENGINE SHUTDOWN TOTALLY AND I MANAGED TO COAST INTO A PARKING LOT. CAR WAS ON A COUNTY STREET GOING 40 MILES/HR. IT WAS REPAIRED WITH A TOTALLY NEW ENGINE.

07/03/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J91HU******
Summary

AS AN UPDATE TO MY PREVIOUS COMPLAINT, THE CAR HAS NOW BEEN IN THE SHOP AT FORD TWICE. THE FIRST TIME, THE "FIXED" THE ISSUE ON THE SAME DAY- THEY REPLACED A SENSOR THAT THEY SAID WAS BAD AND THAT WE SHOULD HAVE NO MORE PROBLEMS. THE NEXT MORNING, THE SAME OVERHEATING MESSAGE APPEARED AND THEN AGAIN LATER THAT DAY. GOT CAR IMMEDIATELY TO THE SAME FORD DEALERSHIP. IT HAS BEEN ONE WEEK SINCE DROPPING IT OFF. THE FIRST DAY, THE SERVICE ADVISOR CALLED AND SAID THEY HAD TO REACH OUT TO FORD TECHNICIANS BECAUSE THEY HAD NO IDEA WHAT ELSE IT COULD BE BESIDES THE SENSOR. TODAY, WE RECEIVED A CALL FROM FORD AND WAS TOLD THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. SUPPOSEDLY ONE OF THE TECHNICIANS HAS DRIVEN THE CAR 30 MILES AND HAS HAD NO ISSUES. WE HAVE MULTIPLE VIDEOS AND SHARED THEM VIA TEXT WITH THE SERVICE ADVISOR THAT SHOWED THE MESSAGE WE WERE RECEIVING. THIS HAS HAPPENED 3 TIMES NOW, IN TRAFFIC WHILE TRYING TO ACCELERATE, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" SUDDENLY APPEARS AND THE ENGINE BASICALLY SHUTS DOWN, LEAVING YOU UNABLE TO STOP SAFELY AT ALL.

07/01/2019
Components: SERVICE BRAKES
Incident Date: 06/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9G91HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AND PRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO TWO PARKED VEHICLES. DURING THE INCIDENT, NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WILLIS FORD (15 N. DUPONT BLVD SMYRNA DE.). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

07/01/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

MY CAR HAD A MISFIRE SHORTLY AFTER I BOUGHT IT, THEY REPLACED SOME PARTS IN 2017, THEN MY AIR CONDITIONER QUIT RUNNING COLD, THE DEALERSHIP REPLACED A COUPLE PARTS IN 2018, NOW IN 2019, THE ENGINE MISFIRES AGAIN LEADING TO AN ENTIRE ENGINE REPLACEMENT.

06/26/2019
Components: STRUCTURE
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

REAR TAILGATE IS GOING OUT OF ALIGNMENT AND FORD WANTS TO CHARGE ME A FEW HUNDRED DOLLARS TO GET FIX AND MY VEHICLE HAS NEVER BEEN IN A WRECK.

06/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

THE REAR LIFTGATE IS POWERED AND CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER, TRIGGERING A SENSOR TO OPEN OR CLOSE IT. ON TWO SEPARATE OCCASIONS, WHEN LOADING GROCERIES INTO THE REAR OF THE VEHICLE, MY FOOT INADVERTENTLY PASSED UNDER THE BUMPER, TRIGGERING THE LIFTGATE TO CLOSE AND FORCEFULLY HITTING ME IN THE HEAD AND NECK, INJURING ME. ON BOTH OCCASIONS, ONCE MAKING CONTACT WITH ME, THE LIFTGATE CONTINUED PUSHING DOWN WHILE I SCRAMBLED TO HOLD IT FROM CLOSING AND MOVE MYSELF OUT OF THE WAY. IT DID NOT AUTOMATICALLY LIFT OFF OF ME WHEN IT CAME INTO CONTACT WITH MY BODY. I AM A GROWN MAN. IF THIS HAPPENED TO A TEEN, CHILD, OR PERSON OF SMALL STATURE, SIGNIFICANT INJURY COULD OCCUR AS THE LIFTGATE CONTINUES TO FORCEFULLY CLOSE. IF THIS IS THE CORRECT ACTION OF THE FUNCTION, IT IS FLAWED DESIGN. IF IT SHOULD LIFT OFF AFTER MAKING CONTACT WITH SOMETHING, IT IS MALFUNCTIONING.

06/19/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J91HU******
Summary

WHEN PULLING OUT ONTO A BUSY HIGHWAY, THE CHECK ENGINE LIGHT AND SAFETY INFORMATION NOTIFICATION POPPED UP STATING THE ENGINE WAS AT AN UNSAFE TEMPERATURE AND TO SAFELY PARK RIGHT AWAY. THE ENGINE THEN BEGAN TO STUTTER AND SHUT DOWN WITHIN SECONDS. THE CAR HAD JUST BEEN STARTED ONLY MINUTES BEFORE AND THE ENGINE TEMPERATURE WAS NOT HOT. WE ADDED COOLANT TO THE "MAX" AND THE CAR CRANKED UP AND RAN OKAY. THE NEXT MORNING, UPON STARTING THE CAR THE SAFETY NOTIFICATION POPPED UP IN THE DASHBOARD IMMEDIATELY AND THE ENGINE DID THE SAME THING. AFTER RESEARCH AND SPEAKING WITH OUR MECHANIC, WE BELIEVE THE COOLANT TEMPERATURE SENSOR IS BAD.

06/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93HU******
Summary

MY ESCAPE HAS THE LIFT GATE THAT OPENS AUTOMATICALLY WITH THE WAVE OF A FOOT. A FEW MONTHS AGO (DEC. 2018 I THINK) I WAS LOADING MY GROCERIES INTO THE BACK OF THE VEHICLE WHEN UNEXPECTEDLY, THE LIFT GATE CRASHED DOWN ON MY HEAD AND THEN CONTINUED TO CLOSE. I HAD TO DROP TO THE GROUND TO KEEP IT FROM CLOSING ON ME BECAUSE IT WOULDN'T STOP. IT HURT TERRIBLY BUT I DIDN'T FEEL IT NECESSARY TO GO THE ER. I CALLED FORD AND A REPORT WAS TAKEN AND I WAS TOLD TO TAKE IT TO A DEALER SERVICE DEPARTMENT BUT I WASN'T ABLE TO TAKE IT IN AT THE TIME. LAST WEEK, I WAS AGAIN AT THE GROCERY STORE AND A YOUNG MAN WAS LOADING MY GROCERIES WHILE I STOOD AND WATCHED. FORTUNATELY, I SAW IT COMING THIS TIME BEFORE THE LIFT GATE CRASHED DOWN ON HIS HEAD AND I WAS ABLE TO PUSH THE BUTTON ON THE LIFT GATE TO STOP IT. I KNEW I HAD TO DEAL WITH IT THEN. I HAVE A TWO YEAR OLD GRANDSON WHO COULD BE DECAPITATED IF IT CLOSED ON HIM. YESTERDAY, I TOOK MY CAR TO THE DEALER I BOUGHT IT FROM AND JUST HEARD FROM THE SERVICE DEPARTMENT. TURNS OUT WHEN A FOOT IS DETECTED BY THE SENSOR; IF THE LIFT GATE IS OPEN, IT CAUSES IT TO CLOSE. THERE IS NO SENSOR TO MAKE IT STOP IF THERE'S A BODY IN THE WAY. PER MY SERVICE MAN, THERE'S NO WAY TO DISABLE THE FEATURE. IT IS UNACCEPTABLE TO HAVE A LIFT GATE THAT CAN COME DOWN UNEXPECTEDLY AND CRUSH OR DECAPITATE ANYONE WHO HAPPENS TO BE STANDING UNDER IT. THIS IS A MAJOR DESIGN FLAW THAT HAS ALREADY HURT ME AND HAS THE POTENTIAL TO BE DEADLY TO MY GRANDCHILD. I HAD REALLY LIKED THIS CAR TIL I REALIZED WHAT A HAZARD THE LIFT GATE IS. I HOPE YOU CAN REMEDY THIS PROBLEM FOR US ALL BEFORE SERIOUS INJURY OCCURS.

06/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F73HU******
Summary

MY 2017 FORD ESCAP HAS HAD PROBLEMS STARTING BUT THAT'S NOT IT, IT ALSO FEELS LIKE A TRANSMISSION PROBLEM ALSO MY 2017 FORD ESCAPE HAS 30 UCODES ACCORDING TO LAWLEY FORD AND KIA IN SIERRA VISTA ARIZONA ALSO THE 2017 FORD ESCAPE STALLED ON ME WHILE I WAS DOING 60MPH AND THE CAR IS A DANGER TO ME AND OTHERS!

06/14/2019
Components: ENGINE
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

ON FREEWAY, PASSING ANOTHER VEHICLE THE CHECKING ENGINE LIGHT BEGAN TO FLASH, WHILE ACCELERATING THE VEHICLE BEGAN TO SHAKE AND THE LOST POWER CAUSING VEHICLE TO SLOW ABRUPTLY. THIS CREATED A HAZARDOUS SITUATION.

06/13/2019
Components: ENGINE
Incident Date: 05/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

I HAVE BEEN ON THE HIGHWAY AT LEAST 12 TIMES NOW, DOING THE SPEED LIMIT, WHICH IS 80 MPH, WHEN THE ENGINE SUDDENLY SHUTS DOWN! I GET A WARNING ON MY DASH SAYING ENGINE FAULT SERVICE NOW. THIS HAS HAPPENED WHEN I'VE BEEN USING CRUISE CONTROL, & WHEN I HAVEN'T. MANY TIMES IT HAS HAPPENED WHEN I'VE JUST PASSED A SEMI I'M THE PASSING LANE & THE CAR SHUTS OFF! SCARY AS HELL! I HAVE TO IMMEDIATELY GET BACK INTO THE FAR RIGHT LANE, & PULL OFF ON THE SHOULDER! THE STEERING & BRAKES STILL WORK, BUT I HAVE NO POWER! ONE OF THESE DAYS, SOMEONE IS GOING TO KILL ME, BECAUSE I WON'T BE ABLE TO GET OVER SOON ENOUGH! I BOUT THE CAR WITH 12,000 MILES ON IT & THE FORD CERTIFIED PREOWNED WARRANTY ON IT. THE SAME MONTH I BOUGHT THE CAR, IT HAD DIED ON ME 2 TIMES ON THE HIGHWAY ALONG WITH OTHER PROBLEMS. IT HAS NOW HAPPENED AT LEAST 12 TIMES, BUT IT'S ONLY THE 3RD TIME I'M THE SHOP FOR THIS, BECAUSE IT TAKES FOREVER TO GET AN APPT. & THE DEALERSHIP IS 100 MILES R/T FROM ME. THERE ARE OTHER ELECTRICAL ISSUES GOING ON WITH THE CAR THEY'VE HAD TO FIX ALSO. BUT THEY'VE NEVER GOTTEN THE CAR TO DUPLICATE WHAT IT DOES TO ME ON THE HIGHWAY & APPARENTLY EVEN THOUGH I SHOW THEM PICS OF MY SPEED & THE ENGINE FAILURE NOTICE, THEY DON'T HAVE A CLUE & SEEM TO CARE LESS! I'VE NOW BEEN WITHOUT MY CAR & IN A RENTAL FOR A TOTAL OF 1 MONTH NOW & MY CAR ONLY HAS 26,000+ MILES ON IT!!

06/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J96HU******
Summary

I GET A THUMPING/BANGING ON THE FLOOR ON THE CAR WHILE DRIVING OVER 40MPH. IT STARTED AFTER MY FIRST OIL CHANGE. I TOOK IT IN AND THEY KEPT IT OVERNIGHT. SAID THAT THE 'SCREWS' USED ARE JUNK AND THEY GET LOOSE OR BREAK. I HAVE HAD MY CAR IN A FEW TIMES TO HAVE THE UNDERPINNING REATTACHED, TIGHTENED DOWN, WHICH HELPS FOR A LITTLE BIT. THIS WEEK WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING LOOSE BUT THE MECHANIC SAID THAT WHEN IT HEATS UP THE UNDERPINNING WILL SAG AND CATCH AIR WHILE DRIVING. IT WAS 10 AM, 86 DEGREE AND I WAS GOING 40MPH. EXPERIENCING THE ISSUE. SERVICE ADVISOR SAID THERE WAS NOTHING THAT COULD BE DONE. AT HIGHER RATES OF SPEED (ON THE HIGHWAY) IT IS A VERY NOTICEABLE ISSUE. FOR PEOPLE NOT EXPECTING THE KNOCKING/BANKING ON YOUR FEET IT IS QUITE UNSETTLING.

06/06/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 06/05/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

HAD A CRASH YESTURDAY,PULLED INTO BUSINESS, APPLIED BRAKES,DID NOT WORK CAR STARTED ACCELERATING COULD NOT STOP,BRAKE S DID NOT WORK,CRASHED INTO BUILDING,,CAR GOT TOWED,15 THOUSAND DOLLAR DAMAGE MY INS.HAS TO PAY,PLUS THE CORNER OF BUILDING.POLICE REPORT SAID,FAILED TO STOP,I COULD NOT.THIS SHOULD HAVE NEVER HAPPENED,CONTACTED FORD,WITH NO AVAIL. HAVE FRACTURED RIBS,PLENTY OF BRUISING, AND MY NECK HURTS.ITS A 2017 FORD ESCAPE,WICH I BOUGHT NEW. I'M AFRAID OF DRIVING IT AGAIN,WHAT IF IT HAPPENS AGAIN,AND I WOULD HURT SOMEONE ELSE.FORD SHOULD BE RESPONSIBLE FOR THIS MATTER,NOW I HAVE TO BUY ANOTHER CAR,I WILLNOT DRIVE THE SAME CAR AGAIN

06/03/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD0HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT FELT HARD AND FAILED TO STOP THE VEHICLE. IN ADDITION, THERE WAS AN ABNORMAL SQUEALING NOISE EMERGING FROM THE STEERING WHEEL. WHEN THE BRAKE PEDAL WAS PUMPED, THE VEHICLE DROVE AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15,000.

05/28/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

WHEN STOPPED AT STOP SIGN THE VEHICLE WILL COMPLETELY SHUT DOWN AND YOU HAVE TO SHIFT VEHICLE INTO PARK AND RESTART. THIS HAPPENS WHEN YOU TAKE YOU FOOT OFF THE BRAKE AND THE ENGINE IS SUPPOSED TO RESTART BUT DOESN'T. TYPICALLY IT IS VERY CONFUSING FOR DRIVER AND OTHER CARS ARE EXPECTING YOU TO CONTINUE THROUGH INTERSECTION BUT YOU CAN'T BECAUSE YOU HAVE TO RESTART. CAN LEAD TO POTENTIALLY PUTTING IN REVERSE INSTEAD OF NORMAL DRIVING CAUSING ACCIDENT.

05/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

FORD ESCAPE HAS POWER ASSIST TAILGATE FEATURE WHICH OPENS AND CLOSES TAILGATE. ADDITIONAL FEATURE INCLUDES SENSOR UNDER REAR BUMPER WHICH DETECTS FOOT MOVEMENT, THEN OPENS, OR CLOSES THE TAILGATE, AFFORDING OPERATOR THE ABILITY TO OPEN, OR CLOSE TAILGATE BY MOVING FOOT ACROSS VISUAL PATH OF SENSOR. TAILGATE HAS PROPENSITY TO CLOSE FROM OPEN POSITION WHILE LOADING OR UNLOADING REAR CARGO AREA. ALTHOUGH TAILGATE WILL STOP WHEN IT ENCOUNTERS RESISTANCE, AS IN A PERSON STANDING BEHIND VEHICLE, A PERSON WITH HANDS FULL AND TURNING AWAY FROM VEHICLE AT SAME TIME, CAN HIT THEIR HEAD ON CLOSING TAILGATE. THIS HAS HAPPENED TO ME SEVERAL TIMES, INCLUDING ON APRIL 11, 2017, RESULTING IN A SERIOUS GASH ACROSS MY FOREHEAD. OLDER INDIVIDUALS SHOULD BE WARNED OF THE POSSIBILITY OF TAILGATE SENSOR DETECTING FOOT MOVEMENT AND ACTIVATING TAILGATE CLOSURE WHILE PERSON IS LOADING OR UNLOADING CARGO AREA. TURNING UNEXPECTEDLY AND STRIKING HEAD ON EDGE OF TAILGATE GENERATES FORCE STRONG ENOUGH TO KNOCK AN OLDER PERSON DOWN, RESULTING IN FURTHER INJURY. VEHICLE IS STATIONARY WHEN ENCOUNTERING THIS ISSUE.

05/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GDXHU******
Summary

THE MPG OF THIS CAR HAS BEEN INFURIATINGLY BAD SINCE I BOUGHT IT TWO YEARS AGO. I KEPT THINKING IT WAS JUST A NORMAL DIFFERENCE BETWEEN THE SPECS AND REAL LIFE DRIVING, BUT I AM NOT GETTING ANYWHERE CLOSE TO THE 25 MPG COMBINED THAT IS ADVERTISED ON THE STICKER. I AM AT 17.4 COMBINED, AND ITS NEVER BEEN ANY BETTER THAN THAT.

05/14/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J95HU******
Summary

8000 MILES. THE AUTO START STOP SYSTEM WILL NOT RESTART AFTER STOPPING. IT HAS NOT RESTARTED AFTER STOPPING IN INTERSECTION TO MAKE LEFT TURN. ALSO AFTER STOPPING AT STOP SIGNS AND STOP LIGHTS. AND WHEN STOPPED ON A HILL AT A STOP SIGN, THE VEHICLE WILL NOT RESTART, AND ROLLS OUT INTO THE STREET WITH NO POWER BRAKES OR POWER STEERING. A TRULY UNSAFE CAR. DEALER FINDS NO CODES AND CANNOT DUPLICATE, SO WILL NOT SERVICE.

04/28/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G98HU******
Summary

FAULT LIGHTS COME ON AND DO NOT CLEAR OUT CONSISTENTLY AFTER AN IGNITION CYCLE. CRUISE CONTROL, BLIND SPOT WARNING, SPEEDOMETER BECOME NON OPERATIONAL. DEALER HAS REPLACE ABS MODULE, BATTERY AND NEGATIVE BATTERY CABLE WITH NO IMPROVEMENT. AT TIMES DURING INITIAL STARTUP, POWER STEERING IS LOST. ALSO VEHICLE WOULD NOT START ON 3 OCCASIONS. ISSUE OCCURS WHILE CAR IS IN MOTION BOTH DURING CITY AND HIGHWAY DRIVING.

04/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD0HU******
Summary

THE TURBOS WENT OUT AT 7,000 MILES. AND NOW MY ENGINE LOSES POWER AND OIL DISAPPEARS OUT OF MOTOR. ONLY 27,000 NOW AND BOUGHT IT DEC 2017. NOT EVEN 1 YEAR AND A HALF OLD. VERY DISAPPOINTED. I BOUGHT A NEW CAR BECAUSE MY OLD ONE BROKE DOWN ALL THE TIME .

04/22/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.

04/17/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.

04/09/2019
Components: AIR BAGS
Incident Date: 11/30/2018
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1FMCU9GD8HU******
Summary

TL* THE CONTACT OWNED A 2017 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE EXITING A PARKING LOT. THE CONTACT'S VEHICLE WAS PUSHED INTO A STOP SIGN AND A POLE, AND LANDED IN A DITCH. NONE OF THE AIR BAGS DEPLOYED INSIDE THE VEHICLE. INSTEAD, THE AIR BAGS DEPLOYED OUTWARDLY, WHICH CAUSED THE FRONT PASSENGER TIRE TO DETACH FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED. THE CONTACT SMELLED A BURNING ODOR, BUT THERE WAS NO FIRE. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SPOKE WITH THE TAKATA MANUFACTURER, BUT RECEIVED NO ASSISTANCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

04/09/2019
Components: ENGINE
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

WITHIN ONE YEAR OF OWNING VEHICLE, THE HIGH TEMPERATURE ENGINE LIGHT (RED MESSAGE INDICATOR0 CAME ON. I HAD TAKEN MY CAR IN FOR 1 YEAR SERVICE/OIL CHANGE WITHOUT ANY ISSUES. WHEN THE LIGHT CAME ON, AT THE NEXT OPPORTUNITY I CHECKED THE COOLANT LEVEL AND IT WAS BELOW THE MINIMUM MARK. COOLANT OEM RED WAS ADDED AND AFTER 3 DAYS OF DRIVING I CHECKED THE LEVEL AGAIN AND IT WAS BELOW COOLANT MINIMUM LEVEL. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. A RECALL SHOULD BE STARTED SINCE THIS CAN SEVERLY AFFECT THE VEHICLE IN A DAMAGING WAY. THE VEHICLE WAS DRIVING IN LOCAL TRAFFIC WHEN THE LIGHT CAME ON APPROXIMATELY FIVE MINUTES INTO THE DRIVE. THE DEALERSHIP SHOULD HAVE BROUGHT IT TO MY ATTENTION IF IT WAS NOT AT THE PROPER FILL MARK AND IT IS A KNOWN ISSUE. I WILL BE CONTACTING THE DEALERSHIP TO SEE WHAT CAN BE DONE TO REMEDY THE ISSUE.

04/08/2019
Components: ENGINE
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD2HU******
Summary

WHEN AT RED LIGHT OR JUST DRIVING DOWN INTER-STATE THE ENGINE TURNS IT SELF OFF. THE CAR BATTERY LIGHT COMES ON AND IT TELLS YOU TO PUT IT IN PARK AND RESTART. THIS IS VERY DANGEROUS

04/08/2019
Components: AIR BAGS
Incident Date: 04/05/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCUOJ99HU******
Summary

AIR BAGS DID NOT INFLATE FROM REAR END ACCIDENT. VEHICLE WAS STOPPED AT TRAFFIC LIGHT.

04/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/25/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0F78HU******
Summary

BURNED

03/29/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99HU******
Summary

WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.

03/29/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD5HU******
Summary

THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.

03/26/2019
Components: VISIBILITY/WIPER
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G95HU******
Summary

THE FIRST TIME THIS HAPPENED WHICH WAS APPROXIMATELY EARLY FEB. 2019 THE WIPERS WOULD "HIT" EACH OTHER AND GET STUCK ON THE WINDSHIELD UNTIL THEY WOULD FINALLY RETRACT DOWN TO THE OFF POSITION. DEALER REPLACED THE WIPER MOTORS. AFTER ABOUT 1 - 1 1/2 WEEKS LATER THE SAME THING HAPPENED. TOOK VEHICLE BACK TO THE DEALER WHERE THEY ADJUSTED THE ALIGNMENT OF THE WIPERS AND TIGHTENING A NUT IN THE INTERMITTENT WIPER SWITCH. ON 3/23/19 THE WIPERS AGAIN GOT "STUCK" IN AN UPRIGHT POSITION ON THE WINDSHIELD AND "STUTTERED" VERY SLOWLY ON THE WINDSHIELD UNTIL THEY FINALLY RETRACTED DOWN INTO THE OFF POSITION. THE FIRST INCIDENT THE VEHICLE WAS IN A STATIONARY POSITION WARMING UP IN THE DRIVEWAY. THE SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS MOVING IN A HEAVY RAIN ON A CITY STREET. THE 3RD INCIDENT HAPPENED AGAIN WHILE THE VEHICLE WAS STATIONARY.

03/25/2019
Components: ENGINE
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD2HU******
Summary

MY FORD ESCAPE HAS THE ENGINE START/STOP FEATURE. SEVERAL TIMES, WHEN STOPPED, AND I LIFT MY FOOT OFF THE BREAK TO BEGIN DRIVING AGAIN, THE VEHICLE MESSAGING STATES THAT I MUST PUT THE CAR IN PARK AND TURN OFF THE VEHICLE AND RESTART. I CALLED THE DEALERSHIP ABOUT THIS (SUBURBAN IN STERLING HEIGHTS, MI) AND THE SERVICE ADVISOR INDICATED THAT THIS IS A KNOWN ISSUE WITH THE ESCAPES AND THAT I CAN COME IN FOR A SOFTWARE FLASH THAT WILL TAKE A FEW HOURS TO FIX. JUST WONDERING IF THIS WOULD BE A SAFETY RECALL? THE SERVICE ADVISOR SAID THAT HE HAS SEEN SEVERAL OF THESE SITUATIONS COME IN FOR REPAIR. SHOULDN'T FORD BE CONTACTING THEIR CUSTOMERS IF THIS IS A KNOWN ISSUE? THE VEHICLE STOPPED WHEN I WAS IN TRAFFIC AND AT A DEAD STOP, AND ALSO, TURNED OFF AT A RED LIGHT, AND WHEN TURNED GREEN, I HAD TO TURN OFF CAR AND RESTART. IT HAS BEEN VERY SCARY.

03/21/2019
Components: STRUCTURE
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD3HU******
Summary

RETAINER CLIPS FOR SPLASH SHIELD ARE FAULTY AND HAVE BROKEN OR GONE MISSING CAUSING THE SHIELD TO BECOME LOOSE AND FLAP UNDERNEATH THE VEHICLE. OUT OF 10 CLIPS, ONLY TWO ARE HOLDING THE SHIELD IN PLACE. FOR A CAR OF LESS THAN 3 YEARS OF AGE, THIS SHOULD NOT BE HAPPENING. FORD WILL NOT COVERING THE $45 PARTS OR LABOR $100. THIS KNOWN ISSUE CAN ACTUALLY CAUSE THE SHIELD TO ACTUALLY DETACH FROM THE FRAME OF THE UNDER BODY WHILE THE VEHICLE IS IN MOTION AND IN TRAFFIC SITUATIONS THAT COULD POTENTIALLY CAUSE DAMAGE OR EVEN AN ACCIDENT TO NOT ONLY THE VEHICLE THAT IS AFFECTED BY THE LOOSE SHIELD BUT THOSE IN THE PATH OF THIS OBJECT IF IT WERE TO DETACH FULLY FROM THE VEHICLE. MAJOR SAFETY DEFECT AND ISSUE IS PRESENT. VEHICLE IN QUESTION IS EVEN COVERED UNDER THE EXTENDED WARRANTY OPTION AS WELL- STILL NO COVERAGE FOR "CLIPS". DEALER EVEN INDICATED THAT THIS IS A KNOWN ISSUE FOR FORD VEHICLES 2017 AND OLDER.

03/21/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

WHILE STOPPED AT A RED LIGHT AT A BUSY INTERSECTION, THE AUTOMATIC START STOP FEATURE SHUT OFF THE ENGINE, HOWEVER, WHEN THE BRAKE WAS RELEASED THE ENGINE DID NOT RESTART. A MESSAGE FLASHED GIVING DIRECTIONS TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE MANUALLY. THAT WORKED BUT A FEW DAYS LATER THE ENGINE SHUT OFF WHILE CRUISING ON A CITY STREET AND DISPLAYED THE SAME MESSAGE. AFTER PUTTING THE VEHICLE IN PARK AND RESTARTING, THE START/STOP FEATURE DID NOT WORK AT ALL. TURNING THE CAR OFF AND RESTARTING IT DID NOT RESET THE AUTOMATIC FEATURE. THE ON OFF SWITCH DID NOT RESTART THE FEATURE AND THE SYSTEM INFORMATION DISPLAY STATED THAT ALL SYSTEMS WERE FUNCTIONING NORMALLY. IT TOOK A VISIT TO A FORD DEALERSHIP WHO RAN A DIAGNOSTIC TO THEN RESET THE SYSTEM. THE DEALERSHIP DID NOT OFFER ANY INFORMATION ON WHY THIS HAPPENED OR IF IT COULD HAPPEN AGAIN. DOING A BIT OF RESEARCH, I FOUND TSB #SSM 47043 ADDRESSING THIS ISSUE.

03/17/2019
Components: ENGINE
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99HU******
Summary

THE STALL / START HAS FAILED TWICE IN ONE WEEK. THE FIRST OCCURRENCE: WHILE COMING TO A COMPLETE STOP, AT A FOUR WAY STOP INTERSECTION WITH IN THE CITY, THE VEHICLE WENT INTO THE STALL MODE. WHEN I REMOVED MY FOOT FROM THE BRAKE THE VEHICLE WOULD NOT RESTART. I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE CAR. THE SECOND OCCURRENCE: WHILE SITTING AT A RED TRAFFIC LIGHT ON A BUSY CITY STREET THE VEHICLE WENT INTO STALL MODE. WHEN THE TRAFFIC LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE BUT THE VEHICLE DID NOT RESTART AND AGAIN I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE VEHICLE. BOTH TIMES THERE WERE OTHER VEHICLES PRESENT CAUSING A POTENTIALLY HAZARDOUS SITUATION FOR ME AND OTHER DRIVERS ON THE ROADWAY.

03/16/2019
Components: STRUCTURE
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.

03/08/2019
Components: ENGINE,HYBRID PROPULSION SYSTEM
Incident Date: 03/02/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE STALLED AGAIN EVERY TIME THE SPEED EXCEEDED 55 MPH. THE VEHICLE WAS REPAIRED BY WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666) PER NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) ON FEBRUARY 26, 2019; HOWEVER, THE FAILURE RECURRED ON MARCH 2, 2019. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNKNOWN.

03/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93HU******
Summary

WHEN STOPPED AT A LIGHT, THE VEHICLE'S AUTO START FUNCTION FAILS TO RESTART THE VEHICLE. YOU GET A MESSAGE TO PUT YOUR CAR IN PARK AND TURN THE KEY TO RESTART. THIS IS A SAFETY HAZARD WHICH COULD RESULT IN SOMEONE GETTING REAR ENDED.

03/06/2019
Components: ENGINE
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96HU******
Summary

WHEN VEHICLE IS STOPPED AND THE AUTO ON/OFF FUNCTION IS ENGAGED, SOMETIMES THE ENGINE DIES COMPLETELY. THE VEHICLE MUST THEN BE TURNED OFF AND RESTARTED. THIS HAS OCCURRED WHILE IN TRAFFIC. THIS HAS NOT BEEN NOTED TO OCCUR WHEN THE AUTO ON/OFF FUNCTION IS TURNED OFF.

03/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93HU******
Summary

THE STOP/START SYSTEM FAILS TO RESTART THE ENGINE FROM A STOP LONG ENOUGH TO ENGAGE THE FEATURE. (CAR STATIONARY). FAILURE TO START UNPREDICTABLE. TAKE YOUR FOOT OFF THE BRAKE AND AN INFO SCREEN WARNING APPEARS AND SAY TO PUT CAR IN PARK AND RESTART ENGINE. COULD BE HAZARDOUS AS IT TAKES TIME TO ALLOW THE PROCEDURE AFTER A LIGHT HAS GONE GREEN.

02/20/2019
Components: STEERING
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96HU******
Summary

POWER ASSISTED STEERING FAILED WHILE DRIVING AROUND A CORNER. I STARTED TO VEER INTO THE ON-COMING TRAFFIC LANE AND ALMOST COLLIDED WITH AN ON-COMING VEHICLE. THE WARNING APPEARED ON THE DASH SCREEN AT THE SAME TIME THE POWER STEERING STOPPED WORKING. THERE WAS NO PRIOR WARNING.

02/19/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J9XHU******
Summary

AUTO START STOP SPORADICALLY CEASES TO WORK. IT WILL NOT RESTART AND VEHICLE DIRECTS ME TO PUT THE AUTOMATIC SHIFT LEVER INTO PARK AND RESTART THE CAR. THIS IS A SAFETY ISSUE AS I MIGHT BE REAR-ENDED BY THE VEHICLE BEHIND ME WHO EXPECTS ME TO LEAVE A STOP SIGN RED LIGHT, ET AL. QUICKLY. MY WIFE PUTS THE TEMPORARILY DISABLES THE FEATURE EVERY TIME SHE DRIVES THE VEHICLE. I FORGET WHEN I DRIVE IT AND THEN I STOP AT A STOP SIGN OR RED LIGHT AND (SEE ABOVE). THIS STARTED HAPPENING IN THE 3RD YEAR OF OUR LEASE (SEPTEMBER 2018)

02/16/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/15/2019
Crash: No
Fire: No
Summary

DAYLIGHT RUNNING LIGHTS DO NOT INCLUDE TAIL LIGHTS. CARS DRIVEN AT DUSK, DAWN, OR WEATHER CONDITIONS WHEN HEADLIGHTS PROVIDE ADDED SAFETY ARE DRIVEN WITH ONLY DAYLIGHT HEADLIGHT AND NO TAIL LIGHTS. MANY TIMES CARS APPEAR TO BE DIVING WITH NO HEADLIGHTS, OR LIGHTS, ONLY TO SEE THEY ARE DRIVING WITH DAYLIGHT RUNNING LIGHTS. PLEASE ENGAGE ALL LIGHTS, HEADLIGHTS AND TAIL LIGHTS AT ALL TIMES FOR ADDED SAFETY. TOO MANY TIMES VEHICLES ARE DRIVEN WITH WHAT APPEARS TO BE NO TAIL LIGHTS. DAYLIGHT RUNNING LIGHTS WITH ONLY HEADLIGHTS ARE DANGEROUS.

02/13/2019
Components: ENGINE
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97HU******
Summary

THIS VEHICAL STALLS IN THE MIDDLE OF TRAFFIC. FOR EXAMPLE, IT STALLS AND TELLS YOU TO AUTO RESTART THE ENGINE BEFORE MOVING ON. THIS IS UNSAFE AND PUTTING RISK ON MY FAMILY AND I.

02/09/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

CAR STALLS AT INTERSECTIONS. THIS STARTED HAPPENING IN JANUARY AND HAS HAPPENED 5-10 TIMES SINCE. MESSAGE COMES UP TO PUT CAR IN PARK TO RESTART. THIS IS EXTREMELY DANGEROUS AS I DO NOT KNOW IF THE CAR WILL RESTART AND POSSIBLE REAR END ACCIDENTS.

02/09/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XHU******
Summary

STARTING IN DECEMBER WHEN MY CAR WAS AT A STOP LIGHT OR STOP SIGN, THE AUTO STOP/START TOLD ME TO PUT MY CAR IN PARK AND RE-START THE CAR. IT HAS DONE THIS A FEW TIMES AFTER THIS. THIS COULD CAUSE AN ACCIDENT LIKE BEING REAR-ENDED.

02/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J95HU******
Summary

STARTING ON DEC 12, 2018 MY 2017 FORD ESCAPE GOT AN ERROR MESSAGE AUTO STARTSTOP SHIFT TO P RESTART ENGINE. THIS OCCURS WHEN THE CAR IS STOPPED AT A RED LIGHT/STOP SIGN. OTHER VARIABLES ARE: CAR IN DRIVE, FOOT ON BRAKE, LIGHTS ON, HEATER ON, SEAT WARMERS ON, STEERING WHEEL HEATER ON, RADIO AND OUTSIDE TEMPERATURE BELOW 40 DEGREES. AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. THIS HAPPENS TWO OR THREE TIMES A DAY IN THE MORNING. ONCE THIS HAPPENS IT WILL NOT DO IT ANY MORE THAT DAY. HAVE TAKEN THE CAR IN TO THE DEALER THEY CAN NOT FIND ANYTHING WRONG WITH IT. THE CAN NOT RECREATE THE ERROR TO SEE WHAT IT IS. THEY HAVE CHECKED THE BATTERY AND ALTERNATOR. IT HAS OCCURRED EVERYDAY SINCE JAN 25, 2019. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. THIS IS A HAZARD FOR POTENTIAL REAR END COLLISION.

01/30/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93HU******
Summary

'AUTO STARTSTOP' WOULD NOT RESTART ENGINE FROM THIS MONTH, APPROXIMATELY ONCE A DAY. INSTRUMENT PANEL MESSAGE SHOWS ME TO 'AUTO STARTSTOP, SHIFT TO P, RESTART ENGINE'. AFTER SHIFTING TO P AND RESTARTING ENGINE, THE ENGINE WORKS WELL. I FEEL SO DANGEROUS TO RESTART ENGINE BY CHANGING TRANSMISSION SHIFT BECAUSE IT HAPPENS AT INTERSECTIONS.

01/26/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

2017 FORD ESCAPE TITANIUM 2.0 ECOBOOST THE ENGINE JUST STALLS IN THE MIDDLE OF TRAFFIC, WAITING AT LIGHT, DRIVING IN THE PARKING LOT. A MESSAGE WILL COME ON THE DASH "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." THIS HAS BEEN HAPPENING MORE AND MORE LATELY. PLENTY OF PEOPLE OUT THERE ARE COMPLAINING OF THE SAME ISSUE.

01/21/2019
Components: STRUCTURE
Incident Date: 01/21/2019
Crash: No
Fire: No
Summary

ALL DOORS WILL NOT LATCH AUTOMATICALLY. WHEN OPENING FROM THE OUTSIDE THE LATCH WILL REMAIN EXTENDED AND NOT SPRING BACK INTO PLACE. IF UNNOTICED WHEN YOU GET INTO THE SEAT AND CLOSE THE DOOR IT WILL EITHER BOUNCE BACK OR SEEM TO BE CLOSED ONLY TO OPEN WITH A SMALL AMOUNT OF PRESSURE AGAINST IT.

01/19/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93EU******
Summary

MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.

01/17/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J90HU******
Summary

THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.

01/11/2019
Components: POWER TRAIN,ENGINE
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.

01/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F74HU******
Summary

THE REAR WINDOWS HAVE GONE OUT TWICE AND NOW THE PASSENGERS WINDOW THEY WON'T ROLL DOWN AND SOMETIMES WON'T ROLL UP. I'VE CALLED FORD DEALER AND ADVISED ME THAT I HAVE TO PAY FOR REPAIR. I'M ON A FIXED INCOME AND CANNOT AFFORD TO GET REPAIRED.

12/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

STRONG FUEL ODOR WHEN STARTING ENGINE.

12/27/2018
Components: SERVICE BRAKES
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

REAR BRAKE ROTORS WERE SEVERELY RUSTED AFTER 20, 000 MILES, FORD REPLACED THE ROTORS UNDER WARRANTY, BUT REFUSED TO REPLACE THE WORN PADS. THE RUFF SURFACE OF THE ROTORS CAUSED THE BRAKE PADS TO WEAR. THEY SHOULD ALSO HAVE REPLACED THE PADS.

12/23/2018
Components: ENGINE
Incident Date: 12/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J94HU******
Summary

AUTO START STOP FAILED TO FUNCTION PROPERLY. AUTO START STOP SYSTEM WOULD NOT RESTART ENGINE. OCCURRED THREE TIMES WHERE I WAS STOPPED AT A RED LIGHT WITH FOOT ON THE BRAKE, SHIFT LEVER IN DRIVE, AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. EASY TO BE REAR-ENDED. I WILL NOT BE USING THE AUTO START STOP SYSTEM ANY MORE UNTIL THIS IS FIXED.

12/18/2018
Components: STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/23/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0J91HU******
Summary

AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.

12/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU-0JD8H******
Summary

DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA E THE AC ON. AFTER 15 MINUTES OF AIR ON WITHOUT THE TWO SELECTED ABOVE THE VENTS OPEN BACK UP AFTER 15MIN. WITH THE AIR QUALITY BEING BAD I KEPT GETTING A MOUTH FULL OF TOXIC AIR. I'M HOPING SOMEONE CAN UPDATE THE VEHICLE TO LEAVE THE CYCLED AIR ON WITHOUT FORCING THE DRIVER TO ACTIVELY PRESS THE RECYCLED AIR EVERY 15MIN OR REMEMBER TO PRESS THIS BUTTON IMMEDIATELY AFTER STARTING YOUR CAR EVERYTIME.

12/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED TO INSTALL A BATTERY BUDDY TO KEEP THE BATTERY CHARGED. THE CONTACT WAS CONCERNED THAT THERE WAS AN ELECTRICAL OUTPUT THAT WAS CONSTANTLY RUNNING WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT*JB

12/11/2018
Components: WHEELS,ENGINE,VISIBILITY/WIPER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD0HU******
Summary

I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.

12/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD4HU******
Summary

THE CAR WILL FREQUENTLY FAIL TO START. SOMETIMES IT WILL START AS EXPECTED. SOMETIMES IT WILL TAKE MANY TRIES AND 15-20 MINUTES OF TRYING BEFORE STARTING. IT BEHAVES THE SAME WAY WHETHER IN THE GARAGE, PARKING LOT, OR ON THE STREET. I HAVE TAKEN IT TO THE DEALER FOR REPAIR SEVERAL TIMES THIS YEAR. THIS TIME THEY HAVE HAD THE CAR FOR ABOUT 4 WEEKS AND ARE UNABLE TO REPAIR THE CAR. THEY ARE WAITING FOR SOMEONE FROM FORD TO EXPLAIN HOW TO REPAIR IT.

12/01/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 12/08/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

THE CAR STALLS IN MIDDLE OF ROAD, SUDDENLY AND THE DASHBOARD READS TO RESTART THE ENGINE. THE FIRST TIME WHEN RESTARDED THE CAR THE POWER STEERING WAS LOCKED AND THE CAR SPED UP AND HIT THE CAR AHEAD.THE CAR BEEN CHECKED BY TWO DIFFERENT FORD SERVICE DPTS AND THE PROBLEM REMAINS AND DOES NOT SEEM TO BE FIXED.

12/01/2018
Components: STRUCTURE
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

CAR KEEPS STALLING IN THE MIDDLE OF THE ROAD

11/28/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G9XHU******
Summary

I HAVE THE START/STOP ON MY 17 ESCAPE. WITH 16000 MILES. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO START/STOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS IS A HAZARD FOR POTENTIAL REAR END COLLISION.

11/27/2018
Components: TIRES
Incident Date: 09/24/2018
Crash: No
Fire: No
Summary

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES. *LD THE CONSUMER STATED AFTER TRAVELING ON A GRAVEL ROAD FOR APPROXIMATELY 30 MILES, THE VEHICLE ALERTED TO A LOW TIRE PRESSURE. THE DEALER ADVISED THAT THE LUG NUTS ON THE WHEEL HAD SWOLLEN MAKING IT DIFFICULT FOR THE CONSUMER TO CHANGE THE TIRE. *JS

11/20/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/19/2018
Crash: No
Fire: No
Summary

WHEN TRYING TO START THE VECHIEL THE MESSAGE APPEARS: NO KEY FOUND, THIS IS SITTING IN MY DRIVEWAY AND PARKING SPOTS. WHILE DRIVING IN TOWN A MESSAGE APPEARED NO FRONT RADAR, GOING ABOUT 35 MPH. WENT TO CHANGE SPEED ON MY CRUSE CONTROL GOING FROM 30 TO 35 GET MESSAGE NO ACC. WHEN STOPPED AT RED LIGHT GETA MESSAGE TELLING ME TO PUT IN PARK AND START CAR.

11/20/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G96HU******
Summary

I HAVE THE START/STOP ON MY 17 ESCAPE. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS HAS HAPPENED THE PAST 5 MONTHS. IT HAS BEEN HAPPENING EVERY TIME I DRIVE NOW FOR THE PAST 4 WEEKS. THIS HAPPENS WHEN I AM AT A STOP LIGHT OR STOP SIGN. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS ISSUE. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE GOOD. NO ISSUES WITH THAT.

11/19/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS REGARDING THE FAILURE, BUT THERE WERE 51 TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

11/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G9XHU******
Summary

REAR CAMERA AUDIBLE WARNING FOR PEDESTRIANS DOES NOT DETECT PERSON FURTHER THAT 5 FEET FROM THE BACK OF THE CAR. SYSTEM USED TO WARN IF A PEDESTRIAN WAS PRESENT AT A MUCH GREATER DISTANCE FROM BACK OF CAR. FORD DEALER BELIEVES 5 FEET IS ACCEPTABLE WHEN TOOK INTO SERVICE WITH THIS CONCERN.

11/06/2018
Components: ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE "RESTART ENGINE" MESSAGE DISPLAYED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER WAITING AWHILE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,696.

10/24/2018
Components: SEAT BELTS
Incident Date: 09/17/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GD2HU******
Summary

WE WERE INVOLVED IN A CAR ACCIDENT ON A HIGHWAY WHEN I WAS MAKING A LEFT TURN AND A CAR CAME UP AND HIT THE LEFT FRONT WHEEL WELL AND ENDING UP TEARING OFF THE FRONT OF THE CAR. AS OUR CAR CAME TO A STOP THE DRIVER'S SIDE SEAT BELT KEPT TIGHTENING AND MY ABDOMEN STARTED TO BE PUSHED UP INTO MY DIAPHRAGM AND WAS CAUSING ME TO HAVE PROBLEMS WITH MY BREATHING AND SO AT FIRST THE BELT DID NOT WANT TO RELEASE SO PUSHED THE RELEASE A COUPLE OF TIMES AND FINALLY IT RELEASED. TWO OTHER PASSENGERS, THEIR SEAT BELTS DID NOT RESPOND THE SAME WAY. IF I HAD BEEN UNCONSCIOUS WOULD THE BELT HAVE CONTINUED TO CLOSE OFF MY BREATHING UNTIL I EXPIRED? I DO HAVE PICTURES OF THE VEHICLE AND ROADWAY IF YOU NEED ANY INFORMATION FROM THEM.

10/16/2018
Components: POWER TRAIN,ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J91HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING, THE VEHICLE BEGAN TO JERK FROM FRONT TO BACK. WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TUTTLE-CLICK FORD LINCOLN (43 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-5200), BUT THE CAUSE OF THE FAILURES COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND A CHIME SOUND WAS HEARD. THE VEHICLE WAS TOWED TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, LOS ANGELES, CA 91601, (877) 510-8967), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OPENED CASE NUMBER: CAS16062115. THE APPROXIMATE FAILURE MILEAGE WAS 15,852.

10/04/2018
Components: POWER TRAIN,STRUCTURE
Incident Date: 10/03/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GD6HU******
Summary

ON OCTOBER 3, 2018 AT APPROXIMATELY 5:15 P.M. MY WIFE WAS GETTING INTO OUR 2017 FORD ESCAPE. SHE HAD THE DRIVER DOOR OPEN, BUT THE KEY WAS NOT IN THE IGNITION AND THE VEHICLE WAS NOT RUNNING, AS SHE WAS GETTING IN SHE FELT A JOLT, THE VEHICLE STARTED ROLLING BACKWARD, THE DRIVER'S DOOR SIDESWIPED OUR OTHER CAR AND KNOCKED HER TO THE GROUND. THE CAR ROLLED ACROSS THE STREET AND STRUCK THE CAR PORT BEAM AT THE ADJACENT HOME. SHE YELLED FOR HELP AND WHEN I GOT THERE SHE WAS TRYING TO STOP THE ROLLING CAR. THE CAR WAS IN PARK, I STARTED THE CAR AND MOVED IT OFF THE STREET.

09/20/2018
Components: POWER TRAIN
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN MOVING FORWARD WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE A DEALER DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

09/14/2018
Components: SEAT BELTS,SERVICE BRAKES
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

WITHIN 17,000 MILES ON THE 2017 FORD ESCAPE THE BRAKES AND THE ROTORS WENT OUT AND WITHIN 8 MONTHS OF HAVING BOUGHT THE ESCAPE ONE OF THE REAR SEATBELTS IS NOT WORKING

09/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92HU******
Summary

PANORAMIC MOONROOF EXPLODED & SHATTERED WHILE VEHICLE WAS PARKED. GLASS WAS NOT STRUCK BY ANY OBJECTS. LOOKS AS THOUGH THE STATIONARY MOONROOF BUCKLED FROM THE INSIDE OUTWARDS & GLASS FRAGMENTS ARE FALLING INTO THE VEHICLE. INSTEAD OF BEING FLAT, IT IS NOW SHAPED MORE LIKE A BUBBLE. MOONROOF SHADE ALSO FELL OUT OF TRACK WHEN I OPENED IT TO SEE WHAT HAPPENED. COINCIDENTALLY, IT HAPPENED TO BE RAINING AT THE TIME I NOTICED IT & THE INSIDE WAS NOW WET. WE HAVE BEEN IN A HEAT ADVISORY FOR THE PAST FEW DAYS, WITH THE ADVISORY BREAKING THE DAY OF THE INCIDENT, FOLLOWED BY RAIN.

08/28/2018
Components: AIR BAGS
Incident Date: 01/17/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

I WAS DRIVING MY CAR AT 45 MPH WHEN ANOTHER CAR CUT IN FRONT OF ME AND WE CONNECTED. I PUSHED HER CAR OVER A STOP SIGN. MY FACE AND BODY HIT THE DRIVERS WINDOW CAUSING A NECK AND BACK INJURY AND 9000 DAMAGE TO MY CAR THAT HAD 2300 MILES ON IT LAST JAN. 17TH. WHY DID MY AIR BAGS DID NOT GO OFF TO PROTECT ME?

08/22/2018
Components: STRUCTURE
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

OPEN THE LIFTGATE WITH HANDS FREE TO LOAD GROCERIES INTO CAR. AS I LOAD FROM CART TO TRUNK THE LIFTGATE WILL AUTOMATICALLY BEGIN TO CLOSE HITTING ME ON THE HEAD. AFTER GETTING HIT IT STARTLES ME SO MUCH NOT SURE IF IT GOES BACK UP FROM THE HITTING MOTION OR ME PUSHING IT OR I HAVE REACHED FOR THE BUTTON TO OPEN IT. BUT IT DOES GO BACK UP AND I HAVE NOT BEEN TRAPPED JUST BANGED ON THE HEAD OR SHOULDERS. THERE IS A VERY QUIET BEEPING SOUND HOWEVER IN A PARKING LOT IT IS TOO QUIET TO HEAR. I ASKED AT THE DEALER IF IT WAS POSSIBLE TO MAKE THIS LOUDER OR A PROBLEM WITH SOMETHING I'M DOING OR A SENSOR AND THEY COULD NOT HELP ME. I HAVE ONLY OWNED THE CAR ABOUT 6 MONTHS AND THIS HAS HAPPENED NUMEROUS TIMES. THE CAR IS NOT RUNNING IT'S IN PARK IN A LOT AND THE KEY FOB IS IN PURSE OR POCKET. I AM MOVING AROUND HOWEVER TO OPEN THE LIFTGATE YOU DO HAVE TO SWING THE FOOT SOMEWHAT UNDER TO GET IT TO OPEN. I HAVE BEEN CAREFUL WHERE MY FEET ARE TO TRY AND MAKE SURE THAT I AM NOT EFFECTING IT TO CLOSE. I LIKE THE HANDS FREE FEATURE OR I WOULD DISABLE IT BUT I DON'T LIKE GETTING HIT IN THE HEAD. THIS HAS HAPPENED TO BOTH MY HUSBAND MYSELF AND BOTH OF US LOADING TOGETHER.

07/24/2018
Components: SUSPENSION
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD7HU******
Summary

DRIVING AT LOW SPEED, ABOUT 15 MPH, ON A RESIDENTIAL STREET. THE RIGHT FRONT SUSPENSION CAME OFF THE CAR. THE CAR PULLED TO THE RIGHT, A PARKED CAR ON THE RIGHT WAS SIDESWIPED MOSTLY AT THE ROCKER PANEL LEVEL, CAUSED BY THE RIGHT FRONT WHEEL OF MY CAR. WHEN THE VEHICLE CAME TO A STOP, THE RIGHT FRONT TIRE WAS FLAT, THE RIM HAD CRACKED INTO 2 PIECES, THE AXLE AND MOST OF THE SUSPENSION WERE DISCONNECTED, AND THE FRONT KNUCKLE WHICH IS SUPPOSED TO HOLD IT ALL TOGETHER IS CRACKED.

07/20/2018
Components: STRUCTURE
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

I AM EXPERIENCING WATER STAINS ON THE A POST ON THE DRIVER'S SIDE AFTER IT RAINS. NO DEALER WILL LOOK AT THE ISSUE SINCE THE VEHICLE IS OUT OF THE BASIC WARRANTY.

07/05/2018
Components: ENGINE
Incident Date: 07/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

AS DRIVING MY VEHICLE THE ENGINE LIGHT CAME ON AND THE CAR RAN HOT. I PULLED OVER, WAITING FOR IT TO COOL DOWN, TRIED AGAIN AND IT WENT TO HOT AGAIN. PULLED INTO A PARKING LOT WHERE MY FIANCE CAME AND ADDED ANTIFREEZE. ADDED ANTIFREEZE THAT LEAK OUT EVERYWHERE. I WAS ABLE TO DRIVE IT TO LEN STOLER FORD IN OWINGS MILLS, MD. THE MECHANIC GREG CALLED AND INFORMED ME I NEED A NEW RADIATOR. I BOUGHT THIS CAR FROM AL PACKER FORD IN FEBRUARY 2017. THERE IS NO REASON THAT I SHOULD NEED A NEW RADIATOR LESS THAN TWO YEARS AFTER THE PURCHASE OF A NEW CAR!!!

07/05/2018
Components: SERVICE BRAKES
Incident Date: 05/26/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DEPRESSING THE BRAKE PEDAL, THE CONTACT DETECTED AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT AVAILABLE.

06/27/2018
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/24/2018
Crash: No
Fire: No
Summary

WHILE DRIVING 40 MPH IN THE CITY, I FELT A JOLT, ENGINE WAS STILL RUNNING, BUT HAD ZERO GAS PEDAL RESPONSE. RPM SLOWLY BLED OFF AS I WAS ABLE TO COAST INTO A PARKING LOT WHILE DODGING THROUGH TRAFFIC. WHEN THE JOLT WAS FELT, A "CHECK MANUAL" MESSAGE APPEARED ON THE DRIVER'S INFORMATION SCREEN. NO OTHER MESSAGES OR CHECK ENGINE LIGHT CAME ON. I SHUT DOWN THE VEHICLE AND RE-STARTED IT AND I WAS ABLE TO DRIVE NORMAL AGAIN. I THEN HAD IT TOWED TO FORD. THEY CHECKED AND FOUND NO CODES. CHECKED ELECTRONIC THROTTLE BODY, TEST DROVE IT, AND COULD NOT REPLICATE THE FAILURE.

06/18/2018
Components: SERVICE BRAKES
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J99HU******
Summary

REPORTED THIS ISSUE 3 TIMES TO THE DEALER AND THEY CLAIM THEY CAN'T REPLICATE. WHEN I RELEASE THE PARKING BRAKE AND BEGIN TO DRIVE, THERE IS A GRINDING NOISE PARTICULARLY IN THE FRONT OF THE VEHICLE. WHEN I PRESS THE BRAKE, THE FRONT OF THE CAR SHAKES AND THE BRAKE SEEMS TO KNOCK AS IF IT'S GRIPPING AND THEN RELEASING. VERY SCARY. IT EVENTUALLY HOLDS BUT TAKES A WHILE. I HAVE NO IDEA WHAT THIS COULD BE BUT IT SEEMS TO HAPPEN WHEN THE PARKING BRAKE IS USED AND THEN RELEASED. VERY UNSAFE AND SCARY THAT THE DEALER HAS NO IDEA WHAT THE ISSUE IS OR HOW TO RESOLVE IT OR TEST FOR IT! THIS HAPPENS WHEN IN MOTION AND DOES NOT HAPPEN EVERY TIME.

05/30/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97HU******
Summary

MY WIFE AND I PURCHASED A 2017 FORD ESCAPE, BRAND NEW, 6 MONTHS AGO. WE NOTICED THAT THE BRAKE LIGHT PLASTIC COVER WAS FOGGING OVER MAKING IT HARD TO SEE THE BRAKE LIGHT. AFTER CHECKING WITH OUR DEALER, MAC HAIK FORD, GEORGETOWN, TEXAS, I WAS INFORMED THAT THIS IS NORMAL. NORMAL? SOUNDS MORE LIKE A SAFETY CONCERN TO ME. I WAS ALSO TOLD THAT WATER LEAKING INTO THE BRAKE LIGHT UNIT WAS ALSO ?NORMAL.? I CAN?T IMAGINE ALLOWING WATER TO COLLECT INSIDE AN ELECTRICAL ITEM AS IMPORTANT AS A BRAKE LIGHT AND IS VERY STRANGE AND VERY WRONG! IF IT?S FOGGING UP NOW WHAT WILL IT LOOK LIKE A YEAR FROM NOW OR EVEN TWO YEARS. FORD MOTOR COMPANY MADE A MISTAKE AND THEY NEED TO REPLACE THIS BRAKE LIGHT UNIT! IT'S A SAFETY ISSUE AND THEY KNOW IT. [XXX] , LEANDER, TEXAS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/27/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOF79HU******
Summary

I HAD THE CRUISE ON AT AROUND 70MPH I CAME UP ON TRAFFIC SO I TOUCHED THE BRAKES AND ALL OF A SUDDEN THE ENGINE STARTED REVVING ALMOST TO THE RED LINE IT WAS LIKE THE TRANSMISSION DROPPED DOWN TO A LOWER GEAR ALL OF A SUDDEN.THIS HAS HAPPENED TO ME TWICE I TOOK IT TO THE DEALER AND THEY ROAD TESTED IT ON THE HIGHWAY AND THEY SAID THEY TRIED EVERYTHING THEY COULD THINK OF 25 TIMES AND COULDN'T,DUPLICATE IT. THEY ALSO SAID FORD HAD NO BULLETINS OR COMPLAINTS OR RECALLS ON THIS CAR.

05/11/2018
Components: STEERING
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90HU******
Summary

ISSUE REVOLVES AROUND EXPOSED STEERING COLUMN NEAR PEDALS. COLUMN WILL MOVE AS YOU TURN THE WHEEL. MY FLOOR MAT GOT TANGLED IN THE COLUMN SIMPLY BY SHIFTING CAUSING ME TO LOSE STEERING. THIS IS AN EXTREME HAZARD, AS ANYTHING THAT FALLS IN THE PEDAL WELL HAS THE POTENTIAL TO CUT THE STEERING (INCLUDING SHOE LACES, ETC). A SHROUD OR COVER SHOULD BE PLACED AS IT IS ON OTHER VEHICLES INCLUDING OLDER ESCAPES. THE ATTACHED IMAGE IS DIRECTLY BEHIND THE PEDALS. THIS METAL SHAFT WILL ROTATE WITH THE STEERING WHEEL.

04/24/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. IN ADDITION, THE VEHICLE HESITATED UPON ACCELERATION. THE DEALER (BILL BROWN FORD IN LIVONIA, MICHIGAN) WAS CALLED AND THE CONTACT LEFT A VOICEMAIL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

04/20/2018
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 03/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96HU******
Summary

MY ADULT SON ON A VISIT FROM OUT OF STATE SUSPECTED MY BRAND NEW CAR WAS OUT OF ALIGNMENT BOTH FROM DRIVING THEN FROM SEEING IT FROM DRIVING BEHIND ME BUT WE HAVE SERIOUS ILLNESS AND IMPENDING DEATHS AND I COMPENSATED FOR THE HANDLING OF THE VEHICLE FOR 9 MONTHS UNTIL IT STARTED NEEDING AIR IN THE REAR PASSENGER TIRE MORE AND MORE FREQUENTLY. ASSUMING IT WAS A SLOW LEAK - I KEPT FILLING IT. I HAD JUST LOST A DAUGHTER AND MY MOTHER WAS ON A DEATHBED AND MY HUSBAND HAD A HEART ATTACK SO THE BEST I COULD DO WAS RUN UP AND DOWN THE STATE FROM HOSPITAL TO HOSPITAL FILLING THE TIRE. IN FEBRUARY JUST UNDER 12 MONTHS OLD THE DRIVER SIDE TIRE ALSO BEGAN TO REQUIRE AIR, AND THE PASSENGER SIDE GOT WORSE. HUBBY REQUIRED QUADRUPLE HEART SURGERY AND MY MOTHER ALSO PASSED. THESE EVENTS BROUGHT MY SON BACK TO THE STATE WHERE HE FORCED ME TO BRING THE CAR TO THE GARAGE TO FIND WHAT THE AIR LEAK WAS ABOUT. THE REPAIRMAN WOULD NOT LET ME LEAVE WITH THE CAR WITHOUT NEW TIRE AS HE WAS SURE I WOULD NOT MAKE IT DOWN THE HIGHWAY ALIVE! HIS ASSESSMENT WAS THEY CAR ALIGNMENT WAS SO TWISTED MUST HAVE BEEN THAT WAY OFF THE MANUFACTURING LINE. HE INSTALLED NEW TIRES AND TOLD ME TO CONTACT THE DEALER IMMEDIATELY. AFTER 4 ATTEMPTS, WITH FULL EXPLANATION I FINALLY SENT PICTURES AND A NOTE THAT I WOULD CALL THE NEWS MEDIA- THE TOOK THE CAR IN AND SAID I TWISTED IT IN A POT HOLE BUT THEY WOULD FIX IT! ITS BEEN 22 DAYS AND NOW THEY ADMIT A POTHOLE WOULD HAVE HAD TO HAVE BEEN A LARGE SINKHOLE TO HAVE TWISTED THE FRAME AND THEY ARE TRYING TO INSTALL PARTS TO MAKE IT RIGHT! I THINK IT SHOULD HAVE BEEN BUILT RIGHT IN THE FIRST PLACE- SHOULD HAVE BEEN TESTED BEFORE IT WAS SOLD TO NAME AND I SHOULD HAVE ONE THAT WAS BUILT RIGHT NOT A RIGGED AND FIXED ONE. I HAVE CALLED AND I HAVE WRITTEN DETROIT TO NO AVAIL, MY LIFE WAS IN DANGER AND I FEAR THE DEALER AND THAT PARTICULAR CAR. I WILL ATTACH PICTURES.

04/18/2018
Components: WHEELS
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JDXHU******
Summary

ON MARCH 3, 2018, MY DAUGHTER WAS DRIVING MY CAR AND HAD JUST TURNED OFF OF THE INTERSTATE. SHE WAS DRIVING APPROXIMATELY 50 MPH WHEN SHE LOST CONTROL OF THE CAR AND IT VEERED OFF OF THE ROAD INTO THE DITCH. THE TIRE HAD COME OFF OF THE CAR AND THE RIM HAD TOTALLY SPLIT INTO TWO PARTS - FRONT AND BACK. HER FRIEND'S HUSBAND PUT THE SPARE TIRE ON AND SHE DROVE IT HOME - APPROXIMATELY 60 MILES. WE TOOK THE RIM TO OUR LOCAL FORD DEALER WHO INFORMED US IT WAS NOT COVERED UNDER WARRANTY BECAUSE THE EDGE OF THE RIM HAD ABOUT A 1-2 INCH DENT IN IT CAUSED BY HITTING A POT HOLE. NONE OF THE DRIVERS (MY DAUGHTER, MY HUSBAND, OR MYSELF) OF THE CAR RECALL HITTING AN OUT-OF-THE-ORDINARY LARGE POT HOLE. THERE WAS NO DAMAGE TO THE TIRE AND IT WAS NOT OUT OF ALIGNMENT. I REPORTED THE DAMAGE TO FORD CUSTOMER SUPPORT AND RECEIVED A LEGAL CLAIM NUMBER AND WAS TOLD THAT I WOULD GET SOMETHING IN THE MAIL WITHIN 15 BUSINESS DAYS. IT HAS NOW BEEN 18 DAYS AND I HAVE RECEIVED NOTHING. I CALLED THEM AGAIN YESTERDAY INFORMING THEM THAT I DO NOT FEEL SAFE DRIVING THE CAR. I AM ASKING FOR ALL FOUR RIMS TO BE REPLACED (I HAVE REPLACED THE DAMAGED ONE). IT ALSO RUINED THE BRAKE LINE AND DAMAGED THE STRUTS. IT COST $25 TO HAVE THE TIRE PUT BACK ON THE CAR AND BALANCING CHECKED. I BELIEVE SINCE THE CAR IS UNDER WARRANTY AND THERE IS NO QUESTION IN MY MIND THAT THE RIM WAS FAULTY, THAT I SHOULD NOT BE OUT A PENNY IN REPAIRS.

04/16/2018
Components: VISIBILITY/WIPER
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD8HU******
Summary

WIPERS INTERMITTENTLY INTERFERE WITH EACH OTHER 1-10 TIMES IN A ROW THEN WORK FINE. SOMETIMES WIPER WILL EXTEND OFF THE WINDSHIELD ON THE DRIVER'S SIDE (L) TO THE POINT THE WIPER BLADE CAN BE SEEN FROM THE DRIVER'S SIDE WINDOW. DEALER NOT ABLE TO FIND FAULT. FILED COMPLAINT WITH FORD. CLOSED CASE WITHOUT RESOLUTION. DEALER NOW INVOLVED BUT NOT ABLE TO DUPLICATE THE FAILURE. FORD NOT WILLING TO RESOLVE THE PROBLEM. THIS IS A DRIVING VISIBILITY SAFETY CONCERN.

04/06/2018
Components: POWER TRAIN
Incident Date: 03/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GDXHU******
Summary

OUT OF NOWHERE, THE TRANSMISSION STARTED SEEMING TO SLIP IN MY 2017 FORD ESCAPE WHILE WE WERE DRIVING DOWN A CITY STREET. A MINUTE LATER, THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 35 MPH. IT HAS SINCE BEEN AT THE DEALERSHIP WAITING TO BE REPAIRED. WE WERE OUT OF STATE VISITING FAMILY AS WELL, SO THIS HAS BEEN A HUGE INCONVENIENCE FOR EVERYONE INVOLVED AS MY HUSBAND HAS HAD TO MISS TWO WEEKS OF CLASSES TO TAKE CARE OF THE VEHICLE AND I HAVE HAD TO MISS SEVERAL DAYS OF WORK DUE TO THIS SITUATION. IT BROKE DOWN MARCH 18TH AND IT IS NOW APRIL 6TH AND THEY STILL HAVE NOT RECEIVED THE PART TO FIX THE VEHICLE.

04/03/2018
Components: STRUCTURE,WHEELS
Incident Date: 03/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92HU******
Summary

JUST PULLED OUT OF THE GAS STATION. HEARD A LOUD BOOM. PULLED INTO NEARBY PARKING LOT. DISCOVERED PASSENGER REAR TIRE HAD BLOWN AND KNOCKED THE REAR BOTTOM DOOR PANEL OFF. THE CONDITION OF THE TIRE WAS HORRIFIC! IF I HAD BEEN ON THE HIGHWAY TRAVELING AT A HIGH RATE OF SPEED THE RESULTS COULD HAVE BEEN FATAL. THE ORIGINAL TIRES WHEN I PURCHASED THE VEHICLE FROM MY LOCAL FORD DEALERSHIP. MICHELIN X GREEN 235/55 R17. THE BEST WAY I CAN DESCRIBE THE TIRE IS THAT IT LOOKED DRY ROTTED OR AS IF IT HAD BEEN IN A SHREADED. COMPLETELY DISSATISFIED WITH THE CUSTOMER SERVICE I RECEIVED FROM DEALERSHIP, MICHELIN, AND THE INITIAL CALL TO MY INSURANCE CARRIER. ACCUSING ME OF HITTING A POT HOLE OR OTHER NEGLIGENCE ON MY PART THAT MUST HAVE CONTRIBUTED TO THE TIRE BLOWING OUT. I AM CONCERNED ABOUT MY SAFETY AND THAT OF OTHERS WITH THE SAME TIRES.

04/01/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD9HU******
Summary

FORDS 1.5L ENGINE HAS A FUEL IN OIL. EVEN AFTER OIL CHANGE AFTER CAR DRIVEN JUST 30 MILES HIGHWAY MILES OIL HAD ALMOST A QUART OF FUEL IN IT. TURBO IS BURNING COOLANT. EVERY TWO WEEKS HAVE TO ADD COOLANT TO RESERVOIR BECAUSE TURBO IS BURNING IT. TRANSMISSION WHINES VERY LOUD ON TAKE OFFS AND UP SHIFTS AND DOWNSHIFT FOR NO REASON WHEN RUNNING AT SAME HIGHWAY SPEEDS. CARS HAS VERY POOR POWER, BUT EATS FUEL LIKE A V-8. FUEL MILEAGE IS 17 TO 19 MPG HIGHWAY 16-17 CITY. NOT EVEN CLOSE TO THE 30 MPG THEY CLAIM IT GETS. BOUGHT CAR NEW IN JUNE 2017 AND HAVE HAD NOTHING BUT PROBLEMS FROM ENGINE TO TRANSMISSION TO INTERIOR TO ELECTRICAL PROBLEMS. WILL TAKE BACK TO DEALER AGAIN TO BE TOLD " THEY CAN'T DUPLICATE PROBLEM". SO I GUESS MOTOR NEEDS TO CATCH FIRE OR SOMEONE HAS TO GET KILLED BEFORE FORD REALLY ADDRESS'S THE PROBLEMS. CAR HAS LITTLE OVER 12,000 MILES ON IT NOW AND PROBLEMS STILL HAVE NOT BEEN FIXED. I CONTACTED FORD IN DETROIT, MI ABOUT THE PROBLEMS AND THEY COULD HAVE CARED LESS. THE "CAN'T DUPLICATE PROBLEM" SAYING FROM DEALERSHIP SEEM TO BE DETROIT FORDS ANSWER TO EVERYTHING TO AVOID FIXING THE PROBLEMS I AM SURE THEY ARE A WHERE OF. I AM NOT THE FIRST OR LAST PERSON TO REPORT TO BE HAVING ALL THESE PROBLEMS. FORD SEEM TO BE HOPING TO RUN PROBLEMS OUT LONG ENOUGH SO THEY DON'T HAVE TO FIX THEM UNDER WARRANTY AND MAKE THEM MY PROBLEM TO FIX. AFTER A LITTLE LOOKING AROUND THE INTERNET I SEE MANY PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE FORD ESCAPES AS I AM AND GETTING BLOWN OFF BY FORD. FORD HAS YET TO ISSUED ONE TSB FOR ANY OF THESE PROBLEMS THEY CLEARLY KNOW ARE HAPPENING WITH THESE CARS AND MOTOR'S. FORD HAS ISSUED BAND AIDS THAT DIDN'T WORK FOR EARLIER YEARS BUT THEY HAVE NEVER FIXED THE PROBLEM RIGHT. HOW MANY PEOPLE MUST BE INJURED OR DIE BEFORE YOU MAKE FORD FIX THE PROBLEM RIGHT? I THINK IT'S TIME TO CONTACT A LAWYER.

03/31/2018
Components: SUSPENSION
Incident Date: 03/30/2018
Crash: Yes
Fire: No
Summary

COMPLETE RIGHT FRONT SUSPENSION FELL OFF THE VEHICLE, WHEEL AND ALL ..AND CAUSED A MINOR COLLISION TRAVELING AT APPX 15 MPH. TOW TRUCK HAD TO RETRIEVE COMPLETE SUSPENSION AND WHEEL. NO BRAKES BECAUSE BRAKE LINE SEVERED.

03/29/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD0HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED THAT RODENTS HAD ENTERED THE ENGINE COMPARTMENT AND CHEWED THROUGH THE HOSES TO THE TURBO CHARGER, THE RADIATOR CAP, COOLANT WIRES, INTAKE MANIFOLD LINES, AND THE PURGE SOLENOID. THE VEHICLE WAS TOWED TO MONTGOMERY MOTORS (214 S MAIN ST, TROY, NC 27371, (910) 572-1351) TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL WIRES WERE MADE FROM SOY BASED MATERIAL, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *TT

03/19/2018
Components: SERVICE BRAKES
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD5HU******
Summary

WITH THE ENGINE RUNNING AND THE CAR IN MOTION THE BREAK IS VERY HARD TO PRESS AND IT DOES NOT STOP THE CAR. EXCESSIVE FORCE APPLIED TO THE BREAK PEDDLE IS NECESSARY TO START TO SLOW THE CARS MOTION.

03/15/2018
Components: SERVICE BRAKES
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD6HU******
Summary

I WANT TO REPORT A SPORADIC LOSS OF THE POWER ASSIST FOR THE BRAKES MAKING THE CAR UNSAFE TO DRIVE. THIS HAS HAPPENED ON 5 OR 6 SEPARATE OCCASIONS ON A TRIP FROM CHICAGO TO FLORIDA AND BACK SO WEATHER OR AIR TEMP IS NOT AN ISSUE. THE PROBLEM MAY OCCUR AFTER THE ENGINE IS STARTED. IT HAPPENS GOING BOTH FORWARD AND IN REVERSE. WHEN I BACK THE CAR WITH A COLD ENGINE AND HIGH IDLE, DOWN THE DRIVEWAY, IT IS ALMOST IMPOSSIBLE TO STOP THE CAR. IF YOU HAVE NEVER DRIVEN A CAR WITH MANUAL BRAKES, YOU WOULD PROBABLY PANIC AND GET INTO AN ACCIDENT. THIS IS A 9 MONTH OLD CAR WITH LESS THAN 7,000 MILES.

03/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93HU******
Summary

REAR DOOR HANDLES DO NOT AUTOMATICALLY RETRACT AFTER OPENING FROM THE OUTSIDE, CAUSING THE DOOR NOT TO LATCH WHEN CLOSED, ALTHOUGH IT APPEARS TO BE CLOSED. EXTERIOR HANDLES MUST BE MANUALLY RETRACTED AFTER OPENING IN ORDER FOR THE DOOR TO LATCH CLOSED. VEHICLE WAS STATIONERY. THIS HAPPENS EVERY TIME THE DOOR IS OPENED AND HAS HAPPENED SEVERAL TIMES. BOTH REAR DOORS ARE AFFECTED. FRONT DOORS DO NOT APPEAR TO BE AFFECTED.

02/23/2018
Components: WHEELS
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

TIRE LOW LIGHT CAME ON WHILE ON HIWAY IN NEVADA HI-WAY CAR STARTED TO GET A LITTLE ROUGH, PULL OVER TO SHOULDER TIRE WAS LOW RIGHT REAR STILL HAD SO AIR CALL AAA TO TOW TO TIRE SHOP . I WAS TOLD SND SHOWN THE INNER SIDE OF TIRE WAS BUBBLED AND COULDNT BE REPAIRED , TOOK TIRE TO TEAM FORD WHO REPLIED IT COULD BE FIXED IT OMLY BAD WHEN OUTER BLISTER .SERVICE MAN EXPLAINED IT COULDN'T BE FIXED.WHY WASNT THIS PRORATED OF WRITTEN UP FPR DEFECT BROUGHT A NEW TIRE BUT TOOK PICYURES OF BLISTER INSIDE TITRE WALL WHAT ABOUT THE OTHER 3 ORIGINAL TIRE I BROUGHT THIS CALL NEW APRIL 2017 THE !ST OWNER PLEASE ADVISE

02/19/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/13/2017
Crash: No
Fire: No
Summary

DRIVING IN STOP AND GO TRAFFIC WHEN STOPPED AT RED LIGHT THE AUTO START STOP WILL TURN THE ENGINE OFF. STEPPING ON THE ACCELERATOR PEDAL THE CAR WILL NOT RESTART AND A MESSAGE COMES ON THAT SAYS SHIFT TO PARK AND MANUALLY RESTART ENGINE. IN ALL CASES THE ENGINE DOES RESTART . BUT IT DOES CAUSE DELAYS IN BUSY INTERSECTIONS AND HESITATION ON THE DRIVER TO PULL IN TO TRAFFIC . PROBLEM IS INTERMITTENT TWO TO THREE TIMES A WEEK IN DAILY DRIVING.

02/18/2018
Components: WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOF78HU******
Summary

UNSTABLE TIRE AND WHEEL,AND STEERING, LOOSE FRONT END SUSPENSION.

01/31/2018
Components: POWER TRAIN,ENGINE
Incident Date: 01/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

A MONTH AGO I HAD A CHECK ENGINE LIGHT THAT CAME ON. IT RAN REALLY ROUGH AND FELT LIKE I WAS GOING OVER ROCKS THE WAY THE SUV WAS RUNNING. ON MY PHONE I HAD AN APP THAT SAID THERE WAS A MISFIRE. THEY FIXED IT SAYING THEY REPLACED SOME WIRES. A WEEK AGO THE CHECK ENGINE CAME ON AGAIN. I FELT A BIT OF A JOLT COMING FROM THE ENGINE AS I WAS DRIVING HOME FROM WORK. I DIDNT FIND TIME TIL 2 WEEKS LATER BECAUSE OF MY SCHEDULE.SO I TOOK IT TO A FORD DEALERSHIP TO GET IT FIXED. ON MY WAY THERE, THE COOLANT LEVEL WENT HIGH AND I HAD ANOTHER MISFIRE AGAIN. I FINALLY MADE IT TO THE FORD DEALERSHIP. THEY SEEN THE COOLANT LEAK AND NOTICE THE MISFIRE. THIS FORD ESCAPE IS ONLY 11 MONTHS OLD AND I ALREADY HAD 2 MISFIRE SITUATIONS AND A COOLANT LEAK. I ONLY GO TO WORK AND ONLY DID ONE TRIP TO JOSHUA TREE NATIONAL PARK. IT HAS 23,000 MILES ONLY BECAUSE I HAD TO TRAVEL 30 MILES TO WORK ONE WAY. I FEEL LIKE THIS IS A LEMON SEEING HOW THIS IS THE SECOND TIME FOR THE SAME PROBLEM.

01/30/2018
Components: POWER TRAIN
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD4HU******
Summary

TRANSMISSION FAILED AND WAS REBUILT BY ROUTE 23 AUTOMALL. ONCE GETTING IT BACK THE TRANSMISSION INTERMITTENTLY SLIPS OUT OF GEAR OFTEN TIMES AFTER STOPPING AT AN INTERSECTION OR TRAFFIC LIGHT OR DURING CITY DRIVING. NO ERROR CODES WHEN BRING IT BACK TO DEALER. CAR IS UNSAFE AS I ALMOST GOT HIT WHILE CROSSING AN INTERSECTION BECAUSE THE TRANSMISSION SLIPPED OUT OF GEAR. ESCALATED TO THE DEALERSHIP AND FORD AND THEY REFUSE TO FIX IT BECAUSE IT IS INTERMITTENT AND NO CODES SHOWN ON THE COMPUTER.

01/30/2018
Components: SERVICE BRAKES
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

BRAKE PEDAL WOULD GO REAL HARD AND HARDLY STOP THE CAR, THEN IT WOULD BE OK AND EVERY THING WOULD WORK PROPER FOR A FEW DAYS. WHEN AT A STOP LIGHT AND MOTOR TURNS OFF IT SOMETIMES WOULD START UP AGAIN BEFORE YOU LIFTED YOUR FOOT. NO DASH LIGHTS WOULD COME ON SHOWING A PROBLEM, I DONT KNOW IF FAULT CODES WERE STORED. THE VEHICLE IS NOT SAFE TO BE ON THE ROAD.

01/28/2018
Components: SERVICE BRAKES
Incident Date: 12/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90HU******
Summary

MY 2017 FORD ESCAPE WITH 18,000 HAD A MASTER BRAKE CYLINDER FAILURE AT 18,000 MILES. THE CAR WAS PARKED OUTSIDE OVER NIGHT IN SINGLE DIGIT TEMPERATURES. WHEN I STARTED TO DRIVE IT THE NEXT DAY ON A RESIDENTIAL STREET THE BRAKE PEDAL WENT TO THE FLOOR THE FIRST TIME I APPLIED THE BRAKES AT A STOP SIGN. THE BRAKES ENGAGED , BUT NOT VERY WELL. THE PROBLEM DID NOT GO AWAY AFTER TRYING SEVERAL MORE BRAKE APPLICATIONS, OR BY PUMPING THE BRAKE PEDAL. THERE WAS NO INDICATION FROM THE CAR'S WARNING SYSTEMS THAT THERE WAS ANY PROBLEM WITH THE BRAKE SYSTEM. THE FORD PASS APP ON MY PHONE DIDN'T REPORT ANY PROBLEM EITHER. THE TOTAL LACK OF WARNING IS A REAL CONCERN. THE PROBLEM DID NOT GO AWAY AFTER THE CAR WAS PARKED IN A WARMER GARAGE. I TOOK THE CAR TO THE DEALER AND THEY CONFIRMED THE PROBLEM WAS A FAILED MASTER BRAKE CYLINDER. THEY COULDN'T TELL ME WHAT CAUSED THE FAILURE OR WHAT FAILED. THEY DID SAY THE FAULTY BRAKE CYLINDER WOULD BE SENT TO FORD FOR ANALYSIS. THIS BRAKE SYSTEM FAILURE IS A REAL CONCERN. IN OVER 50 YEARS OF DRIVING I HAVE NEVER HAD A BRAKE MASTER CYLINDER FAIL ON A CAR WITH SUCH LOW MILES. WITHOUT KNOWING WHY IT FAILED I AM CONCERNED THAT IT COULD HAPPEN AGAIN WITH THE REPLACEMENT BRAKE MASTER CYLINDER. NEXT TIME IT COULD HAPPEN AS I AM DRIVING THE CAR AT HIGHER SPEED, OR IN TRAFFIC RESULTING IN AN ACCIDENT. THIS TYPE OF BRAKE SYSTEM FAILURE SHOULD NOT HAPPEN ON ANY NEWER CAR, AND THE CAR'S WARNING SYSTEMS SHOULD BE ABLE LET YOU KNOW THERE IS A PROBLEM WITH ANY PART OF THE BRAKE SYSTEM.

01/24/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUNG97HU******
Summary

VEHICLE WENT INTO LIMP MODE WITH NO THROTTLE RESPONSE THE FIRST DAY I OWNED IT. IT LEFT ME ON INTERSTATE I 90 HAVING TO SHUT THE CAR OFF AND TRY TO RESTART IT. THE DEALER COULD NOT FIX THE PROBLEM IT HAPPENED 4 TIMES IN 12K MILES I RETURNED THE VEHICLE TO THE DEALER AS THEY COULD NOT FIND THE PROBLEM AFTER REPLACING SEVERAL DEFECTIVE ELECTRONIC PARTS. THIS VEHICLE WAS GOING TO GET SOMEONE KILLED IT WAS NOT GOING TO BE ME AND MY 14 YEAR OD SON. I UNDERSTAND THAT THEY HAVE AUCTIONED THIS VEHICLE OFF AFTER DISMISSING THE SAFETY CONCERNS. THIS IS THE SECOND REPORT I HAVE FILED ON THIS WEBSITE.

01/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

THERE ARE A LOT OF FUMES AND SMELLS GETTING IN SIDE WE HAVE TO ROLL ARE WINDOWS DOWN

01/13/2018
Components: AIR BAGS
Incident Date: 12/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0G91FU******
Summary

FRONT COLLISION CAR WAS TOTAL LOSS NO AIR BAGS DEPLOYED FRONT SIDE NOTHING. ON FREEWAY GOING WEST 70 MILES PER HOUR WAS CUT OFF WHILE BRAKING RAN INTO BACK OF PARKED FULL SIZE SUV OUT OF GAS IN THE MEDIUM OFF THE FREEWAY.

01/12/2018
Components: STEERING
Incident Date: 11/27/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0J92HU******
Summary

WHILE DRIVING ON HIGHWAY AT 75 MPH ( THE SPEED LIMIT IS 75) I WANTED TO PASS A TRUCK WHEN THE STEERING GOT REALLY TIGHT, AT THAT SPEED THEIR IS NO TIME FOR PLAN B. I CLIPPED THE BACK LEFT OF THE TRUCK WITH MY RIGHT FRONT, WHICH PUT ME IN A SPIN AND THE CAR ROLLED A COUPLE TIMES. WHICH RESULTED IN A TOTAL LOSS. I WAS RUSHED TO THE EMERGENCY ROOM AND HAD ALL KINDS OF TESTS AND RELEASED THE NEXT DAY. MY INSURANCE CO DOES NOT BELIEVE ME BUT THAT'S WHAT HAPPENED. I READ MANY ARTICLES ABOUT FORD HAVING PROBLEMS WITH PRIOR YEARS OF THERE ELECTRONIC STEERING. BUT ON THE OTHER HAND IF IT WAS NOT FOR FORD SEATBELT AND AIRBAG SYSTEM I WOULD NOT BE HERE TO WRITE THIS ARTICLE.

12/30/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: RENTAL******
Summary

AS MY BOYFRIEND WAS TURNING THE CORNER AT AN INTERSECTION, THE ENGINE SUDDENLY STOPPED. HE WAS ABLE TO STOP DUE TO HIS LOW SPEED. I REMINDED HIM TO PUT HIS FOOT ON THE BRAKE TO RESTART, AND HE DID THAT AND IT STARTED RIGHT UP. HE DIDN'T DO ANYTHING TO MAKE THE ENGINE STOP. THE ONLY THING THAT WAS HAPPENING AT THAT TIME WAS THAT A TEXT WAS COMING IN ON MY SAMSUNG PHONE, WHICH WAS CHARGING AND CONNECTED VIA BLUETOOTH.

12/29/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/31/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

I TURNED FROM THE PARKING LOT INTERSECTION IN EAGLE RUN SHOPPING CENTER, NW OF WENDY'S, FROM WEST TO SOUTH ONTO THE PARKING LOT ROAD THAT ACCESSES THE W MAPLE RD & BIRCH ST INTERSECTION. I COMPLETED MY TURN AND DROVE SOUTH DOWN THE PARKING LOT ACCESS ROAD TO THE W MAPLE & BIRCH ST INTERSECTION WHERE THE TRAFFIC LIGHT WAS RED. I CAME TO A COMPLETE STOP TO WAIT FOR A GREEN LIGHT. I STOPPED A WAYS BACK FROM THE MEDIAN CURB OF THE INTERSECTION TO ALLOW FOR TURNING TRAFFIC FROM THE WEST. SHORTLY LATER, WHILE WAITING FOR THE LIGHT TO CHANGE, I NOTICED A VIBRATION OF THE CAR AND LOOKED AT THE TACHOMETER WHICH SHOWED 1,200 RPM & RISING (600RPM IS NORMAL). IMMEDIATELY THE CAR BEGAN TO PHYSICALLY LUNGE FORWARD WITH INCREASED ENGINE NOISE SO I INSTINCTIVELY PLACED MORE PRESSURE ON THE BRAKE PEDAL WHICH HAD NO AFFECT. THE CAR'S ENGINE WAS NOW RACING WIDE OPEN & I HAD NO CONTROL OF THE CAR'S RAPIDLY INCREASING FORWARD MOTION. AT THIS POINT, TO AVOID A CATASTROPHIC ACCIDENT BY BEING PULLED INTO TRAFFIC AT THE INTERSECTION, I STEERED TO THE RIGHT TOWARDS THE SHOULDER HITTING THE TRAFFIC LIGHT POLE WITH THE BRAKE APPLIED THE ENTIRE TIME.

12/29/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/31/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9J97HU******
Summary

I TURNED FROM THE PARKING LOT INTERSECTION IN EAGLE RUN SHOPPING CENTER, NW OF WENDY'S, FROM WEST TO SOUTH ONTO THE PARKING LOT ROAD THAT ACCESSES THE W MAPLE RD & BIRCH ST INTERSECTION. I COMPLETED MY TURN AND DROVE SOUTH DOWN THE PARKING LOT ACCESS ROAD TO THE W MAPLE & BIRCH ST INTERSECTION WHERE THE TRAFFIC LIGHT WAS RED. I CAME TO A COMPLETE STOP TO WAIT FOR A GREEN LIGHT. I STOPPED A WAYS BACK FROM THE MEDIAN CURB OF THE INTERSECTION TO ALLOW FOR TURNING TRAFFIC FROM THE WEST. SHORTLY LATER, WHILE WAITING FOR THE LIGHT TO CHANGE, I NOTICED A VIBRATION OF THE CAR AND LOOKED AT THE TACHOMETER WHICH SHOWED 1,200 RPM & RISING (600RPM IS NORMAL). IMMEDIATELY THE CAR BEGAN TO PHYSICALLY LUNGE FORWARD WITH INCREASED ENGINE NOISE SO I INSTINCTIVELY PLACED MORE PRESSURE ON THE BRAKE PEDAL WHICH HAD NO AFFECT. THE CAR'S ENGINE WAS NOW RACING WIDE OPEN & I HAD NO CONTROL OF THE CAR'S RAPIDLY INCREASING FORWARD MOTION. AT THIS POINT, TO AVOID A CATASTROPHIC ACCIDENT BY BEING PULLED INTO TRAFFIC AT THE INTERSECTION, I STEERED TO THE RIGHT TOWARDS THE SHOULDER HITTING THE TRAFFIC LIGHT POLE WITH THE BRAKE APPLIED THE ENTIRE TIME.

12/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD4HU******
Summary

THE VEHICLE WAS PARKED AND WOULD NOT TURN ON. LIGHTS AND RADIO WORKED BUT ENGINE WOULD NOT. ELECTRONIC CONTROL MODULE WAS REPLACED. TWO WEEKS AFTER PICKING IT UP FROM THE DEALER SAME THING HAPPENED WHEN IT WAS PARKED. NEXT DAY THE CAR WOULD TURN ON. TRIED TO TURN IT ON AGAIN 15 MINUTES LATER IT WOULD NOT TURN ON. HAD IT TOWED TO THE DEALER. ELECTRONIC CONTROL MODULE REPLACED AGAIN. ONE MONTH LATER SAME THING HAPPENED WHILE PARKED. CALLED FOR TOW TRUCK TO HAVE IT TOWED. WHILE WAITING FOR THE TOW TRUCK AFTER 2 HOURS TRIED TURNING IT ON AND IT DID TURN ON. STILL HAD IT TOWED TO THE DEALER.

12/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G90HU******
Summary

THERE IS A RATTLING/TAPPING NOISE THAT STARTS AROUND 40 MPH. IT SEEMS TO COME FROM THE PASSENGER SIDE DOOR AREA & GETS PROGRESSIVELY LOUDER AS SPEED INCREASES. ONE DEALERSHIP TOLD ME IT WAS A PLASTIC PROTECTIVE SHIELD UNDERNEATH THE VEHICLE & THAT ALL 2017 FORD ESCAPES DO IT. I DID RESEARCH ONLINE & COULDN'T FIND ANY COMPLAINTS THAT WERE SIMILAR. I CAN ALSO FEEL HEAT COMING FROM THE DRIVER FLOORBOARD & MOVEMENT UNDER THE CARPET AS IF THE EXHAUST SYSTEM IS MOVING UNDER THE CAR. THE GAS PEDAL ALSO CLICKS ANYTIME YOU TOUCH IT.

12/05/2017
Components: AIR BAGS
Incident Date: 11/20/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9J92HU******
Summary

VEHICLE WAS INVOLVED IN THREE VEHICLE CRASH NOVEMBER 20, 2017. VEHICLE WAS TRAVELING THROUGH AN INTERSECTION ON A GREEN LIGHT AND WAS IMPACTED ON THE SIDE BY ANOTHER VEHICLE AND ROTATED/ROLLED INTO A THIRD VEHICLE. NO AIRBAGS DEPLOYED DURING THIS INCIDENT. VEHICLE HAD OVER $28K WORTH DO DAMAGE INCLUDING SIGNIFICANT FRAME AND STRUCTURAL DAMAGE. OCCUPANTS OF THE VEHICLE STUFFED EXTREME BRUISING, A CONCUSSION AND LOSS OF SKIN FROM IMPACTING INSIDE SIDES OF VEHICLE.

11/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/11/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0JD3HU******
Summary

I WAS DRIVING MY 2017 FORD ESCAPE TITANIUM AND STOPPED AT A STOP SIGN ONE BLOCK FROM MY HOUSE. I WAS ON A RESIDENTIAL STREET. AS I STARTED TO GO, MY CAR STALLED. I PUT IT IN PARK AND TRIED STARTING IT AGAIN. IMMEDIATELY I NOTICED SMOKE COMING FROM THE HOOD. I JUMPED OUT OF THE CAR AND IMMEDIATELY CALLED 911. A PASSER BY BROUGHT A FIRE EXTINGUISHER AND I CALLED MY HUSBAND AND HE SHOWED UP. THEY BOTH TRIED TO PUT FIRE OUT. THEY COULD NOT GET THE HOOD LATCH OPEN AND COULDN'T GET THROUGH THE SIDE WALLS TO PUT THE FIRE OUT. THE FIRE DEPARTMENT SHOWED UP AND THE CAR WAS ENGULFED IN FLAMES. I HAVE NO IDEA WHAT CAUSED THIS TO HAPPEN.

11/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

THE ENGINE WARNING LIGHT STAYS ON

11/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD3HU******
Summary

SUN ROOF EXPLODED WHILE DRIVING

10/24/2017
Components: POWER TRAIN
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD4HU******
Summary

I BOUGHT THIS 2017 FORD ESCAPE SE ECOBOOST 4WD IN FEBRUARY, AND SINCE THEN EVERY TIME I CHANGE GEARS FROM PARK TO REVERSE, I HEAR A ROUGH 'THUD' NOISE FROM THE REAR. I ONLY HAPPENS WHEN I GO IN REVERSE AND IT NEVER HAPPENS WHILE THE ESCAPE IS IN DRIVE WHILE IN MOTION. IT HAPPENS OFTEN HEARING A HARD KNOCK WHEN GOING IN REVERSE. SINCE THIS IS A 4WD ESCAPE, IM THINKING ITS COMING FROM THE REAR DIFFERENTIAL WHEN THE REAR WHEELS ARE 'KICKED' INTO GEAR USING THE REAR WHEELS POWER TO PULL IT IN REVERSE. IT DOES HAVE 'INTELLIGENT 4WD' WHERE WHEN THE ESCAPE IS DRIVING ON NORMAL ROADS, THE FRONT WHEELS ARE ONLY ACTIVE, BUT THEN ALL FOUR WHEELS ARE ACTIVATED WHEN GOING ON ROUGHER ROADS. I HAVE DONE RESEARCH ABOUT THIS AND OTHER OWNERS FROM 2017 WITH 4WD HAVE BEEN HAVING THIS PROBLEM TO AN UNCERTAIN END NOT KNOWING IF THIS IS GOING TO DAMAGE THE ESCAPE IN A FEW YEARS OR IN A YEAR...BASICALLY THE FORD ESCAPE I HAVE MAKES A HARD ROUGH THUD NOISE WHEN GOING INTO REVERSE THINKING ITS A DEFECT. I HAVE CONTACTED FORD THROUGH THEIR FACEBOOK PAGE AND THEY SAID THEY DID NOT FIND ANY RECALLS ON IT, BUT IT IS STILL IS A REAL PROBLEM FOR ME AND OTHER FORD ESCAPE 4WD OWNERS. PLEASE FIGURE THIS OUT. THANK YOU.

10/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD6HU******
Summary

6 MONTHS AFTER I LEASED THIS CAR, THE REAR POWER WINDOW STOPPED WORKING.DURING THE FIRST 6MONTHS, I NOTICED THAT WHEN I CLOSE THE DOOR, THE REAR WINDOWS SWITCH POWER TURNS OFF. I BELIEVE THERE IS LOOSE WIRES IN THE DRIVER DOOR THAT CAUSES THIS PROBLEM.

10/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOJD9HU******
Summary

AS I WAS GETTING SOMETHING OUT OF THE TRUNK AREA WHILE STANDING AT THE CENTER REAR BUMPER, THE LIFT HATCH STARTED COMING DOWN ON ITS OWN. IT WAS SO QUIET I DID NOT HEAR IT, AND WHEN I STOOD UP (I'M 5FT 1-77 YR OLD FEMALE, I STOOD STRAIGHT UP AND MY HEAD BANGED INTO THE LID WHICH WAS ON ITS WAY DOWN. THE FORCE OF IT HITTING MY HEAD CAUSED IT TO START ASCENDING BACK UP. I LATER WENT TO EMERGENCY ROOM BECAUSE OF MY HEAD BRUISE AND PAIN. SCAN REVEALED NO INTERNAL BLEED BUT WAS ADVISED TO TREAT IT LIKE A CONCUSSION. I SHOULD NOT HAVE TO PAY THESE EMERGENCY ROOM BILLS FOR A DEFECT AND NOW I'M PARANOID ABOUT THE LID. WITH ALL THE BEEPS ON THESE CARS, THE LID DEFINITELY NEEDS A WARNING WHEN IT IS COMING DOWN.

10/13/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

WHEN MAKING A LEFT TURN INTO A PARKING SPACE IN A LOCAL SHOPPING CENTER MY CAR ACCELERATED ON ITS OWN, JUMPED THE CURB AND HIT A TREE. THE CAR HAS BEEN AT THE DEALER FOR ALMOST 2 WEEKS. NO MECHANICAL PROBLEMS HAVE BEEN FOUND BY THE SERVICE DEPARTMENT. I HAVE BEEN TOLD THAT I CAN PICK UP THE CAR EVEN THOUGH FORD MOTOR COMPANY IS KEEPING THE CLAIM OPEN.

10/04/2017
Components: SERVICE BRAKES
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUD0GD9H******
Summary

MY CAR WAS PARKED IN THE DRIVEWAY. THE BRAKE WAS ON. I OPENED THE DRIVERS SIDE OF THE DOOR BEFORE I COULD DO ANYTHING THE CAR STARTED MOVING. THE CAR DOOR KNOCKED ME DOWN AND RAN OVER MY RIGHT FOOT AND LEG. I WAS DRAGGED DOWN MY DRIVE WAY. THE CAR STOPPED AT THE STREET. THE BRAKE WAS STILL ON. EMS TOOK ME TO THE HOSPITAL.

09/27/2017
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JD0HU******
Summary

I AM WRITING DUE TO MY CONCERN ABOUT MY 2017 FORD ESCAPE. I BOUGHT THE VEHICLE NEW IN MAY 2017. SEPT 8TH ,THE ENGINE STOPPED SUDDENLY WHEN I BRAKED TO PULL INTO THE PARKING LOT AT WORK..THE MESSAGE ON THE DASH BOARD WAS : MANUAL START REQUIRED SO I PUT THE CAR IN PARK AND RESTARTED IT WITHOUT DIFFICULTY I WENT TO WORK FOR THE DAY. AT THE END OF THE DAY I STARTED THE VEHICLE AND PULLED ONTO A VERY BUSY CITY STREET . I DROVE ABOUT 100 FEET WHEN I BRAKED AND THE CAR SHUT DOWN AGAIN ,IN TRAFFIC. I HAD THE CAR TOWED TO THE DEALERSHIP. ON SEPTEMBER 13TH I RECEIVED A CALL FROM THEM THAT MY CAR WAS REPAIRED AND READY TO GO . I WAS RELUCTANT TO TRUST THIS VEHICLE I WAS CONCERNED IT WAS UNSAFE HOWEVER I HAD NO CHOICE BUT TO TRUST IN THEIR REPAIR. SEPTEMBER 22ND .I AM COMMUTING HOME AGAIN THE ENGINE COMPLETELY SHUTS DOWN WHEN I BRAKE AT BUSY INTERSECTION DURING A RAIN STORM AT RUSH HOUR IT WOULD NOT RESTART THIS WAS VERY FRIGHTENING. I TURNED ON THE 4 WAY FLASHERS SO I EXITED THE VEHICLE , CALLED 911 AS I WAS AFRAID MY VEHICLE IN THE MIDDLE OF THE INTERSECTION WAS GOING TO CAUSE A MAJOR ACCIDENT. CARS WERE BLOWING HORNS AND SWERVING TO AVOID MY DISABLED VEHICLE. I ALSO CONTACTED MY HUSBAND AS I WAS CLOSE TO HOME. HE WAS ABLE TO GET THE VEHICLE GOING BY SWAPPING OUT A FUSE AND I GOT IT HOME. THE VEHICLE WAS ONCE AGAIN TOWED FOR REPAIR I CONTACTED FORD CUSTOMER SERVICE AS I FEEL THIS VEHICLE IS DEFECTIVE AND UNSAFE THIS WAS THE RESPONSE I RECEIVED.I UNDERSTAND THAT YOU ARE REQUESTING THAT FORD MOTOR COMPANY BUY BACK YOUR 2017 FORD ESCAPE. REGRETTABLY, I MUST ADVISE YOU THAT FORD WILL NOT BE BUYING BACK THE VEHICLE IT APPEARS THIS VEHICLE DOES NOT MEET THE REQUIREMENTS FOR A REPURCHASE OR REPLACEMENT UNDER THE STATE GUIDELINES . I HAVE EMAILS AND RECEIPTS BUT AM NOT SURE HOW TO SHARE THEM FOR YOUR PURPOSES.

09/21/2017
Components: STEERING
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

STEERING WHEEL LOCKED UP WHILE DRIVING, TWICE!! FIRST TIME MY 18 YEAR OLD DAUGHTER WAS DRIVING ON A LOCAL ROAD AND THE WHEEL JUST LOCKED UP AND SHE COULDN'T STEER THE CAR. MY SON WHO WAS WITH HER TOLD HER TO PUT HER HAZARDS ON AND SHUT THE CAR DOWN AND RESTART THE CAR, THAT WORKED BUT HAD IT TOWED TO DEALER AS NONE OF US WERE TAKING A CHANCE IT WOULD HAPPEN AGAIN. THE DEALER SAID SOMETHING CRACKED IN THE STEERING COLUMN AND THEY FIXED IT. THIS SECOND TIME, I HAD THE CAR, THANK GOD, AND WHILE TRYING TO PULL OUT OF A PARKING SPOT, THE WHEEL WAS COMPLETELY FROZEN, AGAIN!!! THIS IS COMPLETELY UNACCEPTABLE AND I PUT MYSELF AND MY DAUGHTER AT RISK EVERY TIME WE GET BEHIND THE WHEEL!!!

08/26/2017
Components: POWER TRAIN,ENGINE
Incident Date: 08/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95HU******
Summary

SUV REGULARLY OVERHEATS WHEN ACCELERATING UP HILL IN WARM WEATHER. THE SUV WAS PURCHASED WITH THE LARGEST ENGINE BECAUSE WE LIVE IN THE MOUNTAINS IN WARM CALIFORNIA. WHEN CAR OVERHEATS POWER IS LOST AND WE LOSE THE ABILITY TO ACCELERATE IN AN EMERGENCY SAFETY CONDITION. THE CAR ALSO RUNS ROUGH AND JERKS ONCE IT COOLS DOWN AND POWER REGAINS. THE MANUFACTURER HAS BEEN CONTACTED AND EVEN THOUGH THEY HAVE BEEN ABLE TO PULL CODES VERIFYING THE PROBLEM HAVE NOT FIXED IT (OR EVEN ATTEMPTED TO FIX IT EACH TIME IT IS BROUGHT IN. THE CAR HAS A 3500 POUND TRAILER RATING. IF A TRAILER WAS ATTACHED WE WOULD BE ON THE SIDE OF THE ROAD IN DANGEROUS WEATHER. VERY UNHAPPY WITH MY $36,000 CAR WITH LESS THAN 17,000 MILES ON IT.

08/23/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F74HU******
Summary

THERE'S WHEELS UNDERCARROAGE IS RUSTED AND WITHIN 4 MONTHS. I LIVE IN A STATE THAT ISN'T IN THE RUST BELT. I SAW RECALLS FOR THE FORD ESCAPE IN THE RUST BELT FOR THE SAME PROBLEM. IT APPEARS SOME OF THE VEHICLES OUTSIDE OF THE RUST BELT HAVE THE SAME ISSUE AND IT IS A SAFETY CONCERN. WHEN DRIVING THE CAR IS MAKING A CRUNCHING NOISE AND VIBRATES. IN REVERSE THE GRINDING NOISE INCREASES. DEALERSHIP SAID FORD MOTOR COMPANY DESIGNED IT TO RUST AND CALLED IT "ENGINEERED RUSTING". DEALERSHIP AND FORD BOTH SAID THEY WILL NOT ADDRESS THE DEFECT. THIS SO THE SAME ISSUE ON A RECALL IN THE RUST BELT. I'M NOT INNA RUST BELT YET WE HAVE THE ISSUE AND NO ONE FINDS IT A SAFETY ISSUE.

08/14/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/12/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU9GD0HU******
Summary

MY CHECK ENGINE LIGHT CAME ON AT 5:30 PM ON 8/11 AND, WHEN I GOT HOME, MY HUSBAND SAW THAT THE CAR HAD BEEN LEAKING OIL AND I WAS LOW ON OIL DESPITE THE FACT THAT I HAD AN OIL CHANGE ONE MONTH PRIOR. WHILE I WAS DRIVING TO THE DEALERSHIP AT 10:45 AM ON 8/12, THE CAR WAS NOT ACCELERATING NORMALLY AND THE MPG READINGS WERE ALL OVER THE PLACE. AS I WAS GETTING OFF THE HIGHWAY, THE CAR BEGAN TO LOSE ITS ABILITY TO ACCELERATE WELL, THE STEERING WHEEL BEGAN TO SHAKE AND EVENTUALLY THE CAR LOST THE ABILITY TO ACCELERATE COMPLETELY. I WAS DRIVING THROUGH A TOLL BOOTH AT THE TIME THE CAR LOST THE ABILITY TO ACCELERATE SO I COASTED THROUGH AND SAW A PARKING LOT FOR TOLL BOOTH OPERATORS. AS I WAS TRYING TO MAKE MY WAY TO THAT PARKING LOT, SMOKE BEGAN TO FILL THE CAR THROUGH THE VENTS. I COASTED INTO THE PARKING LOT AND SHUT OFF THE VEHICLE. I TURNED OFF THE VEHICLE AND RAN OUT AT WHICH POINT I NOTICED THAT THERE WAS A FIRE UNDER THE HOOD OF THE VEHICLE AND FLAMES WERE ESCAPING THROUGH THE GRILL, UNDER THE HOOD AND OUT THE BOTTOM. THE STATE POLICE ARRIVED IMMEDIATELY THEREAFTER AND USED A FIRE EXTINGUISHER TO PUT OUT THE FLAMES. NO WARNING NOTICE CAME ACROSS THE DASHBOARD UNTIL THE CAR LOST ACCELERATION ABILITY COMPLETELY AT WHICH POINT THE SCREEN SAID TO SHIFT TO "P" AND MANUALLY RESTART. AT THAT POINT, HOWEVER, THE CAR WAS FILLING WITH SMOKE SO I IMMEDIATELY VACATED, SHUT OFF THE VEHICLE AND RAN AWAY FROM THE VEHICLE. I DO NOT KNOW WHAT CAUSED THE PROBLEM. I HAVE FILED AN INSURANCE CLAIM AND AM AWAITING CONTACT.

08/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F71HU******
Summary

MAKING A NOISE UNDER THE VEHICLE ON THE PASSENGER SIDE WHILE IN MOTION SHORTLY AFTER I FILL THE VEHICLE UP. THE AIR FLOW GOES UP AND DOWN ON ITS OWN AND MY CELL PHONE WILL NOT PROGRAM IN

07/22/2017
Components: STRUCTURE
Incident Date: 03/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XHU******
Summary

I LEASED A NEW 2017 FORD ESCAPE WITH 379 MILES ON THE ODOMETER. WHEN I DROVE THE CAR HOME FROM THE DEALERSHIP, IT MADE A CREAKING NOISE BY MY RIGHT EAR WHEN I PULLED INTO THE DRIVEWAY. I TOOK VEHICLE BACK TO THE DEALER A FEW DAYS AFTER THE NOISE WAS MADE. THE DEALERSHIP AND A FORD ENGINEER TRIED SEVERAL TIMES TO FIX THE NOISE WITH NO RESULTS. THE NOISE REMAINED. I WAS IN CONTACT WITH FORD MOTOR COMPANY ABOUT THIS PROBLEM. FORD SENT THE SAME ENGINEER BACK TO WORK ON THIS VEHICLE. THIS TIME THE DEALERSHIP AND FORD ENGINEER FOUND THAT THERE WERE MISSING WELDS BELOW THE FRONT LEFT DOOR. THE MISSING WELDS WERE WHERE THE ROCKER PANEL WELDS TO SEVERAL OTHER PIECES OF STEEL, UNDER THE VEHICLE. THIS REPAIR TOOK ALMOST 2 WEEKS TO COMPLETE. THE VEHICLE ONLY MADE THE NOISE WHEN THE BODY WOULD FLEX(GOING FROM THE STREET INTO THE DRIVEWAY OR SIMILAR PLACES THAT MADE THE BODY FLEX). THE AREA WELDED LOOKS LIKE IT IS A STRUCTURAL PART OF THE VEHICLE. I STILL AM CONCERNED THAT THE STRUCTURE OF THIS VEHICLE IS NOT AS IT WAS DESIGNED TO BE. I ALSO WORRY THAT THERE COULD BE MANY OTHER 2017 FORD ESCAPES THAT MIGHT NOT BE AS STRONG AS THEY SHOULD BE IN THE EVENT OF A COLLISION.

07/21/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, A WARNING BELL CHIMED AND A "SHIFT TO "P" RESTART ENGINE MANUALLY" MESSAGE DISPLAYED INTERMITTENTLY. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO THE PARK POSITION AND RESTART THE ENGINE MANUALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BATTLEFIELD FORD, 8820 CENTERVILLE RD, MANASSAS, VA, 20110), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND ADVISED THAT ONCE THE VEHICLE WAS STARTED, TO TURN THE AUTO SWITCH OFF. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT SHE COULD GET A SECOND OPINION BECAUSE NO FURTHER ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/27/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/10/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97HU******
Summary

AT 100 MILES CAR WENT INTO LIMP MODE NO WARNING LOST ACCELERATOR PRDAL NO RESPONSE SEWRVICE ENGINE IMMEDIATELY TURN CAR OFF ON SIDE OF THE ROAD RESTARTED DID IT AGAIN AT ABOUT 3800 MILES AND THEN AT ABOUT 11500 MILES. DEALER DOESNT KNOW WHATS WRONG WITH IT. HAD TO TURN CAR OFF AND ON FIND NEUTRAL AND RESTART WHILE DRIVING AT HIGHWAY SPEEDS. DEALER REPLACED SEVERAL ELECTRICAL COMPONENTS THAT WERE BAD BUT CANNOT REPRODUCE ISSUE. THIS VEHICLE IS GOING TO KILL SOMEONE. YOU LOSE FLY BY WIRE THROTTLE. LAST TIME I HAD MY 14 YEAR OLD SON IN THE CAR. I AM DONE WITH IT. FORD SAYS DRIVE IT AS IS AND KEEP PAYTING FOR IT. I SURRENDERED THE IRREPAIRABLE VEHICLE BACK TO BOZEMAN FORD. I AM AFFRAID THIS CAR WILL END UP IN SOME YOUNG MOMS HANDS AND THERE WILL BE FATALITIES.

07/07/2017
Components: STRUCTURE
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J9XHU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH OR ABOVE, THE CONTACT HEARD A RATTLING SOUND COMING FROM UNDERNEATH THE VEHICLE, AND FELT SHAKING. THE VEHICLE WAS TAKEN TO BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. LATER, WHILE DRIVING 60 MPH, THE DRIVER'S SIDE UNDERBODY COVER BECAME LOOSE AND BEGAN TO DRAG ON THE ROAD. THE VEHICLE SHOOK AND THE CONTACT HEARD A SCRAPING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH BOB TOMES FORD FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

07/06/2017
Components: SERVICE BRAKES
Incident Date: 06/22/2017
Crash: No
Fire: No
Summary

WHEN BACKING MY VEHICLE I GET A LOUD CLUNK THE FIRST TIME EACH DAY. I HAVE TAKEN IT TO TWO DEALERS WHO ADVISED ME THEY ARE AWARE OF THE NOISE, BUT FORD HAS NOT ADDRESSED THE ISSUE. I FEEL THIS COULD RESULT IN AN ACCIDENT. HE MECHANIC WHO WORKED ON MY VEHICLE LAST ADVISED HIS WIFE DRIVES A 2016 ESCAPE WITH THE SAME PROBLEM. CAN YOU HELP RESOLVE THIS ISSUE?

07/03/2017
Components: ENGINE
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98HU******
Summary

THE 2.0 ECOBOOST ENGINE IN MY 2017 ESCAPE HAS STALLED TWICE AT LOW SPEEDS. ON 6/18/17 WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE MOVED APPROXIMATELY SIX FEET AND THE ENGINE STALLED IN REVERSE. ON 6/24/17 THE ESCAPE STALLED IN A SHOPPING CENTER PARKING LOT. THE SUV WAS IN DRIVE, MOVED ABOUT TEN FEET, AND STALLED. AFTER BOTH INCIDENTS, I TOOK THE ESCAPE TO FORD DEALERS FOR THE MECHANICS TO LOOK FOR THE CAUSE OF THE STALLING. THE DEALERSHIPS CAN NOT FIND THE PROBLEM AND MY VEHICLE IS NOT FIXED. THANKFULLY STALLING HASN'T OCCURRED AT HIGHWAY SPEEDS, BUT IF IT DOES I DREAD THE THOUGHT OF TRYING TO BRING THE VEHICLE UNDER CONTROL WITHOUT ANY POWER STEERING OR BRAKES. THERE HAVE BEEN NO ACCIDENTS OR INJURIES AS OF TODAY.

06/24/2017
Components: STRUCTURE
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD9HU******
Summary

MY CAR WAS STOPPED ON THE PROPERTY'S DRIVEWAY, TRANSMISSION WAS IN PARK. I WAS STANDING OUTSIDE THE CAR, AND AS I OPENED THE DRIVER'S DOOR TO GET IN, THE BOTTOM CORNER OF DOOR GOUGED MY LOWER LEFT LEG AND PEELED BACK A SIGNIFICANT CHUNK OF TISSUE. UPON CLOSER INSPECTION, I OBSERVED THAT THIS PIECE OF BLACK TRIM (WHICH COVERS THE ENTIRE BOTTOM SIDE OF THE ESCAPE) IS DESIGNED TO FLARE OUT TO A SHARP POINT ON BOTH FRONT DOORS OF THE ESCAPE. IN MY OPINION, THIS IS A GROSSLY NEGLIGENT DESIGN. IT BORDERS ON AN INTENTIONALLY SUBSTANDARD DESIGN, ELEVATING THE CONTINUITY OF THE BLACK TRIM ABOVE SAFETY CONCERNS. IN MY OPINION, THAT HAZARDOUS POINT FAILS TO MEET EVEN THE MINIMUM THRESHOLD REQUIREMENTS OF A COMMERCIALLY FIT AND MERCHANTABLE VEHICLE. RESULT: TEN STITCHES TO REPAIR MY LEG; TETANUS SHOT; ORAL ANTIBIOTICS; COMPLETE DISRUPTION TO QUALITY OF LIFE AS MOBILITY IS AN ISSUE AND I ATTEMPT TO KEEP THE WOUND CLEAN, DRY AND UNINFECTED.

06/23/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: GD291 N RB ******
Summary

CHIME VOLUME LEVEL WHEN POWER LIFT GATE IS OPENING OR CLOSING IS VERY LOW. THIS HAS RESULTED IN THE FOOT ACTIVATED OPEN/CLOSE BEING ACTIVATED UNINTENTIONALLY AND THE LIFT GATE COMING DOWN ON MY HEAD, RESULTING IN A BRUISE AND BUMP FROM THE LATCH. THIS COMPLAINT HAS BEEN ADDRESSED BY THE DEALER AND FORD MANAGEMENT. THE VEHICLE HAS BEEN RETURNED TO THE DEALER ON THREE OCCASIONS FOR REPAIR WITH NO SATISFACTORY RESULTS. I THINK THE VOLUME LEVEL SHOULD BE INCREASED SO IT CAN BE HEARD WHEN THE LIFT GATE IS GOING UP OR DOWN TO PREVENT FURTHER INJURY. THANK YOU.

06/22/2017
Components: STEERING,WHEELS,UNKNOWN OR OTHER
Incident Date: 04/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JD4HU******
Summary

MY CAR WAS RUNNING, BUT PLACED IN PARK, AND I WAS RUNNING TO GRAB SOMETHING FROM MY HOME. AFTER I EXITED THE CAR, I NOTICED MY CAR WAS ROLLING DOWN MY SLANTED DRIVEWAY, AND I RAN TO STOP IT. UNFORTUNATELY, THE CAR HIT ME AND RAN ME OVER RESULTING IN A BROKEN ANKLE. I BELIEVE THE CAR SLIPPED OUT OF GEAR WHILE IT WAS RUNNING, AND REVERSED DOWN THE DRIVEWAY.

05/22/2017
Components: ENGINE
Incident Date: 04/13/2017
Crash: No
Fire: No
Summary

A RODENT CHEWED ON THE CABLES TO MY TURBO SENSOR PLUS STARTED CHEWING ON MY OIL PAN COVER. I HAD TO REPLACE MY TURBO SENSOR CABLE BECAUSE MY CHECK ENGINE LIGHT WAS ON AND LOSE POWER OF MY TURBO. WHICH COST ME OVER 500.00 IN REPAIRS ON A VEHICLE LESS THEN 6MONTHS OLD.

05/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD1HU******
Summary

I WAS UNLOADING GROCERIES FROM MY GROCERY CART AT THE REAR OF THE CAR WITH THE TAIL GAIT IN THE UP POSITION, SWINGING FROM THE GROCERY CART TO THE CAR WITH THE HEAVIER ITEMS, WHEN UNKNOWINGLY, MY FEET MUST HAVE ACTIVATED THE GAIT TO START CLOSING. NEXT THING I KNEW, MY HEAD HIT THE GAIT VERY HARD IN THE TEMPLE AREA, STUNNING ME AND MAKING ME DIZZY. THAT HAPPENED 5 HOURS AGO AND I HAVE A SIZABLE LUMP ON MY HEAD, AND AM WORRIED ABOUT A CONCUSSION.

05/16/2017
Components: POWER TRAIN
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2017 FORD E******
Summary

MODEL HAS TRANSMISSION THAT HAS NO PROVISION TO OVERRIDE AUTOMATIC TRANSMISSION ALLOWING ENGAGEMENT OF LOWER GEARS TO UTILIZING ENGINE BRAKING. THIS ABILITY IS ESSENTIAL FOR SAFE MOUNTAIN DRIVING WHERE DOWNHILL GRADES, INCLUDING SHARP CURVES, GO ON FOR MILES. FULL DEPENDENCE ON WHEEL BRAKES, WHICH WILL OVERHEAT, IS A SAFETY ISSUE. CO-EFFICIENT OF FRICTION DECREASES WITH INCREASING BRAKE PAD TEMPERATURES. HAVING DRIVEN THIS MAKE/MODEL AS A RENTAL FOR ~2,500 MILES IN THE MOUNTAINOUS STATES OF AZ, UT, AND CO I SPEAK FROM FIRST HAND EXPERIENCE. AS A RETIRED ENGINEER FROM THE U.S. DEPT. OF ENERGY I ASK PLEASE LOOK INTO THIS AS A DESIGN SAFETY ISSUE.

05/15/2017
Components: WHEELS,SERVICE BRAKES
Incident Date: 05/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 20 MPH EXITING A RAMP THE FRONT DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE BRAKES WERE APPLIED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO COAST TO A STOP. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE OWNER THAT THEY HAD NOT HEARD OF THE FAILURE. THE CONTACT DID NOT FILE A COMPLAINT WITH MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400. UPDATED 06/29/17*LJ VHEICLE HAS BEEN IN THE REPAIR SHOP FOR OVER 6 WEEKS. *AS

05/12/2017
Components: WHEELS
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD8HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO TURN AT 10 MPH, THE CONTACT HEARD A GRINDING, CLICKING NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOUND COULD BE HEARD, BUT THE ORIGIN OF THE SOUND WAS UNDETERMINED. THE DEALER DECLINED TO REPAIR OR REPLACE ANY PARTS, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

04/27/2017
Components: STRUCTURE
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G90HU******
Summary

SEEMS THAT THE PAINT CHIPS VERY EASILY/// ALSO THE FORD EMBLEM SOMEHOW BROKE // JUST NOTICE CHIPS WHILE WATCHING CAR.

04/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GD5HU******
Summary

THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!

04/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9J94HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.

04/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F78HU******
Summary

MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS

03/31/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 03/05/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0F79HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.

03/22/2017
Components: VISIBILITY/WIPER
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER TIME, RESULTING IN DECREASED OR LOST VISIBILITY, POSSIBLY LEADING TO A VEHICLE CRASH. THE ISSUE ALSO CAUSES COSMETIC DAMAGE NOT RELEVANT TO SAFETY PERFORMANCE. VEHICLE IS SCHEDULED FOR REPAIRS ON APRIL 3, 2017.

03/22/2017
Components: STRUCTURE
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

FOLLOW UP TO REPORT 10959814. VEHICLE DEALER WAS ABLE TO REPLICATE PROBLEM WITH DOOR LATCH MECHANISMS. DEALER ADJUSTED LATCHES, NO OTHER CONDITION WITH LATCHES REPORTED TO CUSTOMER AT THIS TIME. REPAIR COMPLETED ON 3/20/17.

03/21/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOGD7HU******
Summary

WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.

03/11/2017
Components: STRUCTURE
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD7HU******
Summary

FRONT PASSENGER DOOR LATCH PERIODICALLY DOES NOT CLOSE - MAKING IT IMPOSSIBLE TO SECURELY CLOSE DOOR. SO FAR, IT HAS CORRECTED ITSELF SOMETIMES AFTER ONE OR TWO ATTEMPTS AND OFTEN AFTER MANY MORE. SO FAR, THIS HAS ONLY HAPPENED WHEN CAR WAS PARKED (NOT YET MOVING). I NOTICED THERE IS A RECALL UNDERWAY FOR FORDS UP TO YEAR 2016 (SO FAR).

03/09/2017
Components: SERVICE BRAKES
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCV9G97HU******
Summary

IN EVENT OF MAIN BRAKE FAILURE, PARKING BRAKE CANNOT BE MANUALLY ENGAGED AS A SECONDARY BRAKING SYSTEM DUE TO INTRODUCTION OF ELECTRIC PARKING BRAKE REQUIRING VEHICLE TO BE STOPPED TO ENGAGE PARKING BRAKE. THIS COULD RESULT IN FATALITY IN THE EVENT OF MAIN BRAKE FAILURE. (FYI. I RECENTLY HAD A BRAKE HOSE FAIL ON A '99 CHEVY PICKUP TRUCK WHEN APPROACHING AN INTERSECTION. USING THE MANUAL PARKING BRAKE I WAS ABLE TO SAFELY STOP THE VEHICLE AND AVOID A COLLISION. THIS IS NOT POSSIBLE WITH ELECTRIC PARKING BRAKE THE WAY IT IS IMPLEMENTED ON 2017 FORD VEHICLES.)

03/09/2017
Components: STRUCTURE
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD1HU******
Summary

DOOR LATCH HANDLES ON ALL EXTERIOR DOOR POSITIONS DO NOT RETURN TO THE 'HOME' POSITION, POSSIBLY DUE TO A WEAK OR POORLY ADJUSTED LATCH HANDLE SPRING OR OTHER PART OF THE MECHANISM. WHEN IN THIS POSITION IT IS POSSIBLE TO PUSH THE DOOR OPEN WITHOUT TOUCHING THE RELEASE HANDLE FOR THE DOOR LATCH(ES). THIS CAN CREATE A HAZARDOUS SITUATION WHEN THE DOOR OPENS UNINTENTIONALLY WHILE THE VEHICLE IS UNDER WAY, OR AN OCCUPANT LEANS ON THE DOOR, CAUSING IT TO OPEN WITHOUT WARNING. THIS CONDITION IS REPLICABLE ON ALL DOORS, AND COULD BE REPLICATED WHILE VEHICLE IS MOVING, BUT SAFETY DICTATED THAT WE NOT ATTEMPT A MOVING REPLICATION OF THE HAZARD. A COMPARISON TO A DIFFERENT VEHICLE OF THE SAME MODEL, BUT ONE YEAR OLDER INDICATES THE DOOR LATCHES ON THE SUBJECT VEHICLE REQUIRE EXTRA FORCE TO OPERATE. VEHICLE IS SCHEDULED FOR DIAGNOSIS AND REPAIR AT AN AUTHORIZED FORD DEALER ON 3/20/16.

02/26/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97HU******
Summary

AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.

02/25/2017
Components: VISIBILITY/WIPER
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU98HUA4******
Summary

WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. BECAUSE THE CRACK WAS INSIDE THE VEHICLE, AND THE OUTSIDE LAYER WAS NOT CRACKED, THE MANAGER BELIEVED IT WOULD BE COVERED UNDER WARRANTY. THE DEALER TOOK SEVERAL PICTURES, AND CALLED ME WHILE I WAS DRIVING HOME TO ASK ME TO COME BACK SO THAT THEY COULD TAKE MORE PICTURES BECAUSE FORD WAS NOT SATISFIED WITH WHAT THE TOOK. A DAY LATER THEY ASKED ME TO COME TO THE DEALERSHIP AGAIN BECAUSE FORD WANTED EVEN MORE PICTURES. ON 2/24/17 FORD AGREED TO COVER THE REPLACEMENT UNDER WARRANTY. EACH DAY THE CRACK HAS INCREASED IN LENGTH. THE CRACK APPEARS TO HAVE STARTED NEAR THE "NEW FOR 2017" WIPER DE-ICER ELEMENT. A CRACKING WINDOW IS NOT STRUCTURALLY SOUND AND CAN MOST DEFINITELY PUT THE DRIVER AND PASSENGERS AT RISK OF INJURY.

01/19/2017
Components: POWER TRAIN
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR

01/18/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GDXHU******
Summary

UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS. SELLING DEALER CHECKED VEHICLE AND REPORTED THAT SYSTEM OPERATING AS DESIGNED WHEN AUTO STOP/START IS ACTIVATED. THIS DESIGN IS DANGEROUS AND THE SYSTEM SHOULD NOT DEFAULT TO ENGINE AUTO STOP ACTIVATED. *TR

01/06/2017
Components: STRUCTURE
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GD3HU******
Summary

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,124.

10/14/2016
Components: AIR BAGS
Incident Date: 09/27/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0J92HU******
Summary

I WAS INVOLVED IN A 5 CAR PILE UP ON AN EXPRESS WAY TRAVELING 65 MILES PER HOUR AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS TOTALED. I WAS WEARING A SEAT BELT AND HAD MULTIPLE CONTUSIONS AND CONCUSSIONS FROM WHIPLASH.

10/10/2016
Components: STRUCTURE
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GDXHU******
Summary

SEVERAL TIMES AFTER PULLING THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR AND GET IN AFTER THE CAR HAS BEEN PARKED, THE EXTERIOR DOOR HANDLE HAS STUCK IN THE OPEN POSITION, SO THAT WHEN YOU GET INSIDE AND TRY TO SHUT THE DOOR, THE DOOR DOES NOT LATCH SHUT AND THE DOOR IS NOT SECURELY CLOSED THOUGH YOU MAY THINK IT IS.

1 Recalls

for 2017 FORD ESCAPE
24/08/2016
CAMPAIGN NUMBER: 16V617000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
If a window closes on a body part, it can increase the risk of injury.
Campaign Number: 16V617000
Manufacture: Ford Motor Company
Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Summary

Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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