EN

2017 Hyundai Ioniq Hybrid 5 HB FWD

2
Recalls
22
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

22 Complaints

for 2017 HYUNDAI IONIQ HYBRID
03/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: KMHC75LC9HU******
Summary

ELECTRICAL RESISTANCE MAIN RELAY

12/29/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: KMHC65LC7HU******
Summary

HELLO MY VEHICLE VIN NUMBER IS : [XXX] I IMPORT MY CAR FROM USA TO JORDAN AND THERE ARE TWO ITEMS FOR RECALL . THERE'S A FIRE SMELL IN THE VECHICLE AND MY CAR IS BROKEN AT THE CURRENT FOR THE SECOND REASON OF THE RECALL . THE AGENT REFUSED TO REPLACE THE PARTS BECAUSE IT'S IMPORTED. NOTE THAT THIS RECALL IS FOR MANUFACTURERS ?FAILURE AND FOR ALL VEHICLES AROUND THE WORLD. PLEASE HELP AND GIVE AN OPINION. WITH MANY THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/02/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 06/05/2018
Crash: Yes
Fire: No
Vehicle Identification Number: KMHC75LC0HU******
Summary

TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WHILE DRIVING 4 MPH AND 65 MPH, THE VEHICLE VIOLENTLY ACCELERATED ON ITS OWN. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WHERE IT WAS DETERMINED THAT THE BODY DAMAGE NEEDED TO BE REPAIRED BEFORE IT COULD BE DIAGNOSED. THE BODY WORK WAS REPAIRED AND THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.*DT THE CONSUMER STATED THE CRASH IS THE RESULT OF THE THIRD INCIDENT. *TR

08/21/2019
Components: ENGINE
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: KMHC85LC6HU******
Summary

TAKARA RECALL - MY CAR WAS SHUT OFF AND PARKED IN MY DRIVEWAY. ABOUT AN HOUR LATER, (MY CAR WAS STILL OFF), AS I WENT OUTSIDE TO TALK TO MY FAMILY OUTSIDE WHICH WE HAPPENED TO BE ONLY ABOUT 15 FEET OF WHERE MY CAR WAS PARKED AND STILL THE ENGINE WAS OFF! THE NEXT THING TO MY SURPRISE AND DISMAY, MY CAR ENGINE STARTED UP ALL BY ITS SELF!!!??? I HAVE 2 FAMILY WITNESS VERIFYING MY ENGINE WAS IN FACT RUNNING AND THERE IS ABSOLUTELY NO WAY I HAD ANYTHING TO DO WITH IT! I AM VERY CONCERNED ABOUT THIS HAPPENING AGAIN ESPECIALLY IF IT DID IT ONCE AND I DON'T KNOW WHAT WOULD HAVE HAPPENED IF I WAS NOT AROUND MY FOR 2 - UNKNOWN LONG HOURS! IT IS VERY UNSETTLING TO KNOW MY ENGINE STARS ON IT'S OWN AND WILL IT GO INTO REVERSE OR FORWARD AND KILL SOMEONE!!?? PLEASE GET BACK TO ME ASAP. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

07/14/2019
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: KMHC75LC7HU******
Summary

I HAVE BEEN HAVING THIS PROBLEM FOR A WHILE. I WOULD BE DRIVING MY CAR DURING THE AFTER AND THE DASH (SPEEDOMETER) WOULD DIM AT FIRST, BUT JUST YESTERDAY THE WHOLE THING TURNED OFF EXCEPT THE GREEN INDICATOR AS SEEN IN THE PICTURE

06/21/2019
Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
Incident Date: 06/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: KMHC65LC2HU******
Summary

DRIVING ON THE NORTHBOUND 3-LANE SECTION OF I-75, I MOVED FROM CENTER LANE WHERE I WAS BEHIND A HUGE SEMI TRUCK THAT BLOCKED VISION AHEAD, SO I MOVED INTO THE LEFT LANE WHEN ALL TRAFFIC HAD PASSED AND IT WAS CLEAR. THEN IMMEDIATELY AHEAD AT APPROXIMATELY 5 CAR LENGTHS FROM ME IN LEFT LANE, A LARGE SUV HAD STOPPED DEAD IN THAT LEFT LANE OF INTERSTATE ALONG WITH OTHER VEHICLES AHEAD OF HIM. THERE WAS NO SHOULDER AVAILABLE, JUST CONTINUOUS CONCRETE JERSEY RAIL, AND NO OPENING ON MY RIGHT TO GO TO. ALTHOUGH I SLAMMED ON MY BRAKES AND PRESSED THEM AS HARD AS POSSIBLE, MY 2017 HYUNDAI IONIC HYBRID CAR DID NOT STOP, ITS AIRBAGS DID NOT DEPLOY, THE SEAT BELT DID NOT LOCK LEAVING ENOUGH SLACK THAT MY CHIN AND CHEST SLAMMED INTO STEERING WHEEL AS I RAN INTO REAR OF THE STOPPED SUV CAUSING HIM TO RUN INTO SUV IN FRONT OF HIM. THEIR AIRBAGS DEPLOYED, MINE DID NOT. ALTHOUGH THE FAULT WAS ENTIRELY MINE IN TERMS OF STRIKING THE FIRST CAR, I DIDN'T UNDERSTAND WHY MY IONIQ DIDN'T STOP BETTER OR WHY MY AIRBAG DIDN'T PREVENT ME FROM STRIKING THE STEERING WHEEL. I DID TELL THE HIGHWAY PATROL OFFICER THAT I HAD STRUCK MY CHEST AND CHIN QUITE HARD ON THE STEERING WHEEL, BUT HAD NO EXTERNAL INJURIES. THE UPSET AND REGRET OVER THE INCIDENT WAS ENOUGH TO PUT THOSE QUESTIONS OUT OF MY MIND FOR THE LAST TWO DAYS, UNTIL TODAY FRIDAY 6/21/19 WHEN I WENT TO THE AUTO COLLISION REPAIR CENTER AND SPOKE TO THE MANAGER. HE TOLD ME THAT I SHOULD REPORT THE SITUATION WITH THE SEAT BELT, AIRBAG AND ABS BRAKES NOT PERFORMING AS THEY SHOULD, AND MAKE HYUNDAI AWARE OF IT AS WELL, AND HE PROVIDED ME THE NHTSA INFORMATION. I ALSO TEXTED THE SERVICE MANAGER AT THE HYUNDAI DEALERSHIP WHERE I LEASED THIS VEHICLE TO ADVISE HIM OF WHAT HAPPENED. HE HAS NOT YET RESPONDED. THUS THIS REPORT.

04/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2019
Crash: No
Fire: Yes
Vehicle Identification Number: KMHC75LC9HU******
Summary

HAD REQUIRED RECALL (#178) FOR A PRA TO BE REPLACED PERFORMED 4/6/19, UPON DRIVING IT NOTICED ELECTRONIC, ACID SMELL THAT WENT AWAY. TODAY (4/7/19), UPON DRIVING IT, THE CAR'S CABIN FILLED WITH SMOKE THAT WAS COMING FROM THE REAR SEAT. I IMMEDIATELY PULLED OVER, SHUT THE CAR OFF, REMOVED AS MUCH ITEMS FROM THE CAR AS POSSIBLE AND CALLED MY WIFE, 2 MILES DOWN THE ROAD AT HOME TO BRING A FIRE EXTINGUISHER. UPON HER ARRIVING ROUGHLY 5 MINS LATER, FLAMES BEGAN EMERGING FROM THE BACKSEAT, WHICH I QUICKLY EXTINGUISHED AND PROCEEDED TO CALL 9-1-1. UPON THE POLICE AND FIRE DEPARTMENT ARRIVING, FLAMES WERE STILL EMERGING AND STILL SMOKING UNTIL THEY WERE ABLE TO DOUSE IT WITH WATER, FLAME RETARDANT, AND ALSO DISCONNECT THE BATTERIES TO PREVENT FUTURE DAMAGE. THE CAR WAS EVENTUALLY TOWED TO THE DEALERSHIP AND NOW AWAITING.

03/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: KMHC75LC8HU******
Summary

BLOWER MOTOR IS GOING BAD AFTER 33000

03/16/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2019
Crash: No
Fire: No
Vehicle Identification Number: KMHC65LC8HU******
Summary

WE RECEIVED A RECALL LETTER IN THE MAIL (A NOTICE, THEN AN INSTRUCTION TO FIX, APPROXIMATELY 3 MONTHS APART) REGARDING AN ELECTRICAL CONNECTION UNDER THE REAR SEAT. THIS FAULT MAY LEAD TO FIRES AND WE WERE TOLD TO CONTACT ANY FACILITY IMMEDIATELY TO SCHEDULE A REPAIR THAT WOULD TAKE LESS THAN 30 MINUTES. AT LEAST 5 TIMES ACROSS MULTIPLE DAYS AND THROUGH MULTIPLE TECHNOLOGIES, WE CONTACTED THE DEALERSHIP AT 4960 NORTH, FL-7, COCONUT CREEK, FL 33073 (COCOUNUT CREEK HYUNDAI) WHERE WE ORIGINALLY PURCHASED THE CAR. THEY REFUSED TO RESPOND TO US AND SCHEDULE AN APPOINTMENT. NEVERTHELESS, WE STILL VISITED PHYSICALLY IN PERSON ON 3/16. AFTER KEEPING OUR CAR FOR NEARLY 8 HOURS THEY CLAIMED NO TECHNICIAN WAS AVAILABLE TO REPAIR OUR CAR THAT DAY! THEY NEVER AGREED TO SCHEDULE THE LEGALLY REQUIRED REPAIRS AS WE REQUESTED MANY TIMES IN ADVANCE AND EVEN HELD OUR CAR HOSTAGE AND REFUSED TO REPAIR IT! THEY HAVE VIOLATED THE LAW AND PUT OUR LIVES AT RISK. THEY MUST BE PUNISHED AND WE MUST BE COMPENSATED FOR THIS BARBARIC TREATMENT AT THE HANDS OF HYUNDAI. OUR CAR IS STILL AT RISK OF EXPLOSION AND HYUNDAI REFUSES TO FIX IT.

03/12/2019
Components: ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KMHC75LC8HU******
Summary

TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V704000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2018. CAPITOL HYUNDAI MONTGOMERY (2820 EASTERN BLVD, MONTGOMERY, AL 36116) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/06/2019
Components: HYBRID PROPULSION SYSTEM
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: KMHC85LC4HU******
Summary

TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V704000 (HYBRID PROPULSION SYSTEM). THE CONTACT CALLED HEADQUARTER HYUNDAI AT 407-278-2596 (LOCATED AT 3775 US-17, SANFORD, FL 32773) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/28/2018
Components: POWER TRAIN
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: KMHC65LC7HU******
Summary

FRONT AXLE HAD TO BE BROUGHT INTO SHOP 4X, MAKING NOISE, BEFORE 4TH VISIT AXLE CRACKED IN HALF DEALER REPLACED IF YOU CALL WILL NEED KOREAN INTERPRETER TELEPHONE PROVIDED IS ATTORNEY EILEEN SIMON SHE HAS INFORMATION

06/10/2018
Components: VISIBILITY/WIPER
Incident Date: 10/13/2017
Crash: No
Fire: No
Vehicle Identification Number: KMHC65LC2HU******
Summary

DUE TO SEVERE FRONT WINDSHIELD GLARE, I AM UNABLE TO CLEARLY SEE APPROACHING TRAFFIC, VEHICLES PREPARING TO TURN LEFT/RIGHT AT INTERSECTIONS, AND PEDESTRIANS STANDING ON THE SIDE OF THE ROAD OR IN A CROSS WALK.ON NUMEROUS OCCASIONS, I HAVE HAD TO STOP THE CAR QUICKLY TO AVOID COLLISION WITH ONCOMING VEHICLES AND PEDESTRIANS.THIS HAZARD IS PRESENT UNDER BOTH SUNNY AND CLOUDY ENVIRONMENTAL CONDITIONS (PHOTOS ATTACHED).THE ONGOING OCCURRENCE OF EXTREME GLARE ON THE WINDSHIELD APPEARS TO EMANATE FROM THE LIGHT COLORED DASHBOARD AND PRESENTS A DANGEROUS SAFETY HAZARD WHILE THE CAR IS IN MOTION AS WELL AS WHEN STOPPED AT AN INTERSECTION. TO DATE, I HAVE REPORTED THIS ISSUE TO: 1) ON 10/13/17 AND 10/19/17 TO HYUNDAI DEALERSHIP: JEFF REEB, GENERAL MANAGER, FRED BEANS HYUNDAI-GENESIS, DOYLESTOWN, PA 18902, (215) 345-8200. I WAS INFORMED THAT THIS ISSUE WAS NOT COVERED BY WARRANTY SINCE IT WAS NOT A MANUFACTURING DEFECT AND I WOULD HAVE TO CORRECT THE PROBLEM AT MY OWN EXPENSE. 2) ON 10/30/17 TO HYUNDAI MOTOR AMERICA: OMAR, REGIONAL CONSUMER AFFAIRS, (714) 887-2537, HYUNDAI MOTOR AMERICA. I RECEIVED A WRITTEN DETERMINATION LETTER INDICATING THE HYUNDAI DENIED MY CLAIM #10724458. PER THAT DETERMINATION LETTER AND MY RIGHTS TO CONTEST THAT DETERMINATION, I PROVIDED THEM A DEALER INVOICE DOCUMENTING EXTREME GLARE, PHOTOS OF EXTREME GLARE, AS WELL AS THE ADDRESS OF ONE OF THE MANY WEBSITES/BLOGS REPORTING GLARE ON HYUNDAI VEHICLES. AGAIN, IN APRIL, 2018, I RECEIVED A VERBAL FINAL DETERMINATION THAT HYUNDAI WILL TAKE NO CORRECTIVE ACTION TO REMEDY THIS SAFETY HAZARD. I DO NOT FEEL SAFE OPERATING THIS VEHICLE. IT IS IMPERATIVE THAT HYUNDAI TAKE CORRECTIVE ACTIONS IMMEDIATELY FOR MY VEHICLE, AS WELL AS CORRECT THIS DESIGN FLAW BEFORE HUMAN INJURIES AND/OR FATALITIES OCCUR. I WOULD BE HAPPY TO PROVIDE MORE DETAIL, AS NEEDED. THANK YOU.

06/07/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/05/2018
Crash: Yes
Fire: No
Vehicle Identification Number: KMHC75LC0HU******
Summary

I ACCIDENTALLY BACKED INTO A CONCRETE BARRIER PULLING OUT OF A PARKING SPOT. I PUT THE CAR IN DRIVE, INTENDED TO PULL BACK INTO MY SPOT, TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED SO QUICKLY THAT I CRASHED INTO A FORD TRUCK 2-3' IN FRONT OF ME. THE ACCELERATION WAS SO QUICK, AND THE IMPACT SO STRONG, I FELT LIKE I WAS IN A ROCKET SHIP AND MY LICENSE PLATE WAS IMPALED ON THE TRUCK. THIS WAS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE IN OCTOBER 2017. THE FIRST TIME, I WAS PARKING IN MY GARAGE. I WAS SLOWLY MOVING MY WAY IN WHEN THE CAR ACCELERATED. FORTUNATELY, I WAS ABLE TO STOP BEFORE HITTING THE INTERIOR BACK WALL. THE SECOND TIME, I WAS IN A PARKING LOT DROPPING MY NIECE OFF AT A SCHOOL FUNCTION. I PUT THE CAR IN PARK WHILE SHE JUMPED OUT, PLACED IT IN DRIVE TO PULL AWAY, AND IT ACCELERATED QUICKLY TOWARDS ANOTHER CAR. I APPLIED THE BRAKE AND THE CAR STOPPED BUT MADE LOUD SOUNDS LIKE I HAD SKIDDED TO A STOP. IT STARTLED AND CAUGHT THE ATTENTION OF TWO ADULTS IN THE PARKING LOT. MY PASSENGER WAS MY SISTER AND SHE ASKED, 'WHAT WAS THAT?'. ALL THREE INCIDENTS OCCURRED WHILE PARKING, PUTTING THE CAR INTO DRIVE, AND TAKING MY FOOT OFF OF THE BRAKE. AT NO TIME DID MY FOOT TOUCH THE ACCELERATOR. IRONICALLY, AFTER THE FIRST TWO INCIDENCES, I WAS GOING TO SEE IF THE VEHICLE DID IT ONE MORE TIME. IF IT DID, I WAS GOING TO CONTACT HYUNDAI RIGHT AWAY. UNFORTUNATELY, THE LAST TIME RESULTED IN TODAY'S CRASH AND CAUSED DAMAGE TO TWO VEHICLES. AFTER TODAY'S INCIDENT I RESEARCHED THE ISSUE AND FOUND THE PROBLEM IS NOT UNIQUE TO MY MODEL. IT SEEMS THAT MANY HYUNDAI MODELS HAVE EXPERIENCED UNINTENDED ACCELERATION. TO SAY I'M DISAPPOINTED, IS AN UNDERSTATEMENT. I LOVE MY IONIQ, AND THE GAS MILEAGE IT BRINGS. BUT I CAN NO LONGER TRUST IT WITH MY LIFE, THE LIFE OF FAMILY MEMBERS, OR OTHER MOTORISTS. I AM LOOKING FOR A RESOLUTION FROM HYUNDAI.

02/27/2018
Components: POWER TRAIN
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: KMHC65LC3HU******
Summary

AS I WAS DRIVING HOME FROM WORK, MY VEHICLE JERKED A COUPLE OF TIMES AND WAS SPEEDING UP AND SLOWING DOWN BY ITSELF. AS I WAS DRIVING THE CHECK ENGINE LIGHT APPEARED AND DID NOT GO AWAY AT ALL. ALTHOUGH, MY CAR WAS ACCELERATING AND SLOWING DOWN BY ITSELF, IT WAS STRUGGLING TO GO PAST 20MPH. WHEN I GOT HOME AND PARKED MY CAR, I WAS UNABLE TO REVERSE MY CAR, EVEN THOUGH IT WAS IN REVERSE. LUCKILY, THERE WAS NO ONE BEHIND ME OR IN FRONT OF ME OR ELSE I'M SURE THERE WOULD'VE BEEN A CRASH. ON TOP OF THIS, THE CAR HAS ONLY 1700MILES ON IT AND WAS BARELY 3MONTHS OLD AND THIS PROBLEM APPEARED, I'M SUPER DISAPPOINTED AND THE COMPANY HASN'T EVEN TOLD ME WHAT WAS WRONG WITH THE CAR YET.

02/01/2018
Components: VISIBILITY,STRUCTURE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KMHC05LC5HU******
Summary

2017 HYUNDAI IONIQ. CONSUMER WRITES IN REGARDS TO SUN GLARE BLOCKING OUTSIDE REAR VIEW MIRRORS. *LD THE CONSUMER STATED THE GLARE OCCURS WHEN THE SUN SHINES IN THE FRONT WINDOW ABOUT 30-45 DEGREES LEFT OR RIGHT OF THE VEHICLES HEADING AND ABOUT 20 TO 40 DEGREES ABOVE THE HORIZON. THE SUNLIGHT REFLECTS OFF OF THE SHINY SURFACE ON THE TOP OF THE DASHBOARD AND THE SHINY SURFACE ON THE PANEL ON THE INSIDE OF THE FRONT DOOR. *JS

12/27/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ HYBRID. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT FELT NAUSEOUS. THE CONTACT GUESSED THAT THE ISSUE COULD BE ASSOCIATED WITH THE ELECTRICAL, ENGINE OR FUEL SYSTEM OR FUMES COULD BE EMITTING THROUGH THE VENTS. THE CONTACT RECEIVED MEDICAL TESTING AND TREATMENT. THE DEALER (VISION HYUNDAI HENRIETTA ROCHESTER, 2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) HAD NOT YET PROVIDED ODOR TESTING, BUT PROVIDED VARIOUS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

12/04/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: KMHC85LC1HU******
Summary

PURCHASED VEHICLE ON NOVEMBER 4TH, 2017. IT IS NOW DECEMBER 1ST, 2017. PROBLEMS SHORTLY FOLLOWED AFTER LEAVING DEALER. VEHICLE HESITATES, SHUDDERS, AND JERKS WHILE GAS ENGINE IS ENGAGED WHILE IN MOTION. ALSO, SOMETIMES ALMOST LOSES POWER WHILE IN MOTION USING THE GAS ENGINE. WHILE RUNNING IN EV MODE, NO ISSUES OR OCCURRENCES. VEHICLE NOW HAS 1822 MILES. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. NO RESOLUTION FOR PROBLEM, AS WELL AS BEING MISDIAGNOSED EACH TIME. CHECK ENGINE LIGHT ILLUMINATES, DIAGNOSTIC MESSAGE READS "A PROBLEM HAS OCCURRED WITH YOUR ENGINE CONTROL SYSTEM." AS WELL AS "MULTIPLE CONDITIONS HAVE OCCURRED WITH YOUR VEHICLE." HYUNDAI SERVICE IS AWARE THAT OTHER VEHICLES HAVE HAD SIMILAR ISSUES, RESULTING IN CYLINDER HEAD BEING REPLACED. HYUNDAI SERVICE TEAM HAS EXHAUSTED EFFORTS TO FIX MY VEHICLE WITHOUT CHANGING THE ACTUAL CYLINDER HEAD, WHICH IN TURN, LEFT ME ON THE SIDE OF THE ROAD. BLUE-LINK REPRESENTATIVES WERE FRIENDLY, BUT FORGETFUL OF THE TASK AT HAND. THEY HAVE REPLACED MY FUEL INJECTORS TWICE AS WELL AS OXYGEN SENSOR TWICE, EACH TIME SAYING THE PROBLEM IS "FIXED." AFTER SECOND TIME IN THE SHOP, VEHICLE NEARLY DIED IN THE MIDDLE OF A MAJOR ROADWAY WITH ME AND WOULD NOT EXCEED 35-40MPH OR ACCELERATE SAFELY. THERE ARE MULTIPLE PEOPLE ON ONLINE FORUMS COMPLAINING OF THE SAME PROBLEM WITH THE SAME MISDIAGNOSING'S. (FAULTY FUEL INJECTORS AS WELL AS BAD OXYGEN SENSOR.) I JUST WANT TO DRIVE MY BRAND NEW, HYUNDAI IONIQ HYBRID, LIMITED... BUT I CANNOT DRIVE IT SAFELY OR DRIVE IT AT ALL WHEN IT IS IN THE SERVICE DEPARTMENTS HANDS. HAVE HAD THESE RECURRING ISSUES 11/6/2017 - TO PRESENT 12/01/17.

11/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: NHTSA ID NU******
Summary

NOT A COMPLAINT, A CONCERN OVER THE FACT THAT MY DEALERSHIP HAS HAD MY CAR 2 DAYS FOR A SAFETY RECALL (T2J 2017 IONIQ TRACTION MOTOR INSPECTION AND OR REPLACEMENT), AND I CANNOT FIND ANY THING ON NHTSA OR HYUNDAIUSA (OR OTHER INTERNET RESOURCES) REGARDING THIS RECALL? I FOUND A COMPLAINT THAT SOUNDS SIMILAR, NHTSA ID NUMBER: 11006515, BUT NO INDICATION OF RECALL. *TR

11/09/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 11/08/2017
Crash: Yes
Fire: No
Vehicle Identification Number: KMHC85LC9HU******
Summary

IN A PARKING LOT. WAS SHIFTING FROM REVERSE TO DRIVE AT A FULL STOP WITH FOOT ON THE BRAKE. WHEN I SHIFTED VEHICLE INTO DRIVE, WITH FOOT ON BRAKE, ENGINE SUDDENLY REVVED AND CAR ACCELERATED, MOVING FORWARD AT HIGH SPEED, UNABLE TO BE CONTROLLED OR STOPPED. COLLISION INTO BRICK BUILDING OCCURRED.

08/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: KMHC05LC3HU******
Summary

CAR WOULDN'T STOP ON INCLINES WHEN RADAR SET AND OPERATIONAL. DEALER COULD NOT CORRECT ISSUE. THIS HAS OCCURRED NUMEROUS TIMES NOW AND I AM ATTACHING TWO PHOTOS OF INTERSECTION OF INDIA HOOK RD AND CELANESE RD IN ROCK HILL ,SC WHERE UNIT DIDN'T FUNCTION. UNIT ALSO HAS NOT WORKED AT TWIN LAKES AND CELANESE RD NUMEROUS TIMES IN SAME TOWN.

07/20/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: KMHC85LC0HU******
Summary

WHILE DRIVING ON THE HIGHWAY APPROX 65 MPH, 3 WEEKS AFTER PURCHASING THE VEHICLE, MY CAR POPPED UP THE "CHECK ENGINE LIGHT" "HEV CHECK HYBRID SYSTEM" LIGHT AND THE AC STOPPED WORKING. DEALERSHIP SAID TRACTION CONTROL MOTOR WENT OUT, STILL WAITING ON REPAIR AFTER 27 DAYS.

2 Recalls

for 2017 HYUNDAI IONIQ HYBRID
24/04/2018
CAMPAIGN NUMBER: 18V260000
HYBRID PROPULSION SYSTEM
An electrical short can increase the risk of a fire.
Campaign Number: 18V260000
Manufacture: Hyundai Motor America
Components: HYBRID PROPULSION SYSTEM
Summary

Hyundai Motor America (Hyundai) is recalling certain 2017 Hyundai Ioniq Hybrid vehicles. The Hydraulic Clutch Actuator (HCA) inner oil seal may leak, allowing oil to accumulate in the cap area, possibly resulting in an electrical short.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05/10/2018
CAMPAIGN NUMBER: 18V704000
HYBRID PROPULSION SYSTEM: INVERTER
The increased electrical resistance can overheat the rear seat which is above the PRA, increasing the risk of a fire.
Campaign Number: 18V704000
Manufacture: Hyundai Motor America
Components: HYBRID PROPULSION SYSTEM: INVERTER
Summary

Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Hyundai Ioniq Hybrid and 2018 Ioniq Plug-In Hybrid vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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