2017 Hyundai Tucson Fuel Cell SUV FWD
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473 Complaints
The contact owns a 2017 Hyundai Tucson. The contact received a recall letter from the manufacturer and had been attempting to get the dealer to repair the recall for over a year. The contact stated that while driving 30 MPH, the engine was knocking with the check engine warning light flashing on and off. The contact took the vehicle to the local dealer to be diagnosed. The oil was changed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact also stated that the vehicle was leaking oil and was consuming one quart of oil. The vehicle was difficult to start and would make abnormal sounds. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who performed a compression test and informed the contact that there was oil on the spark plugs and O2 sensor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 mph they noticed an abnormal sound coming from the front of the vehicle. The contact noticed that whenever they attempted to accelerate the noise would progress. The contact then noticed that the vehicle's speed began to decelerate. When pulling over the vehicle, there was a loud boom and the vehicle caught fire on the driver's front side of the vehicle. The fire dissipated on its own, however, there was smoke left. There were no injuries, no medical attention needed, and no police report. The vehicle was towed to the dealer. The contact received notification from the dealer of NHTSA Campaign Number: 21V727000 (ENGINE) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 96,000.
This vehicle has completely broken down and began smoking on the side of the road only 3 months shy of purchase via CarMax.
On September 20th, 2021, I was on my way to my appointment with Maguire Hyundai in Ithaca, NY when the engine in my 2017 Hyundai Tucson failed. I ended up having to get my car towed to the dealership at my own expense. I made the appointment originally because my car had been making strange noises for 1-2 weeks and the check engine light had come on. At this time, there was not yet a recall for this engine failure in 2017 Tucsons (or at least I had not been notified of one yet and the dealership said nothing about it). According to your website, the recall campaign for the exact issue/situation with my car began September 17th, 2021, and since having my car towed to the dealership I have received multiple notices about the recall. Maguire Hyundai has had my car since September 20th, and the engine has still not been replaced. They tested the engine and found that it was punctured and needed to be replaced. They claimed they had to contact the warranty folks to get approval that it would be covered, which I don't understand because if there's a recall it should be replaced at no charge. Once they got that approval, they said it could take awhile for the engine to get here and for them to actually work on the car. I received a call on 1/27/22 that they finally put the new engine into my car, but the engine does not work/they were sent a bad engine. It has been over 4 months now that they've had my car and we have gotten nowhere. I am skeptical about what this dealership is telling me and if they know what they are doing/have really been doing their best to get my car taken care of. I feel that my car not being finished after 4 months is absurd and I am seeking any assistance possible with this matter.
The contact owns a 2017 Hyundai Tucson. The contact stated while her son was driving 65 MPH, he heard an abnormal noise and the vehicle was seized. The contact stated no warning light was illuminated. The driver was able to coast to the right side of the roadway. The contact drove to his location and was unable to restart the vehicle. The vehicle was not drivable. The contact called multiple local dealers and made them aware of the failure however, the dealers already had too many vehicles with the same failure and declined to service her vehicle. The contact towed the vehicle to an independent mechanic and associate the failure with NHTSA Campaign Number: 21V727000 (Engine). The contact stated a week later, she received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The manufacturer had been informed of the failure and the contact was informed to locate a dealer who would service the recall and to then tow the vehicle to that dealer. The contact called Taylor Hyundai of Perrysburg (12681 Eckel Junction Rd, Perrysburg, OH 43551: (419) 931-8000) and made them aware of the failure. The contact towed the vehicle to LaFontaine Hyundai (1847 S Telegraph Rd, Dearborn, MI 48124: (833) 998-0488) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired but was pending repairs. The failure mileage was approximately 78,700. Parts distribution disconnect.
We purchased a new Hyundai Tucson 1.6 Turbo in June 2017. In June 2021 the Check engine light came on and the car stopped. There weren't any signs of issues but abruptly stopped. We had the car towed to Shottenkirk Hyundai. We were told the car needed a new motor. Hyundai corporate said they would split the cost of a goodwill motor with us, but we would have to wait until November for it to come in. Our cost was $4500. We agreed. Then we were called and told sorry you need a Catalytic Converter also additional $600. We agreed, as I was pregnant and just wanted my car back. In December, we were told sorry but your wiring harness is bad and that's what made the motor fail. So that will be an additional $4500. At which point we were in the hospital having our newborn. We told them not to do anything else as we weren't going to spend $10K on this vehicle. We are at our wits end with this car and dealing with the dealership and the corporate office and don't know what else to do. There is currently a recall to replace motors in 2017 Hyundai Tucson's but since ours is a 1.6 it isn't within the recall. How can it not be included in the recall when it is having the same issues as the 2017 Tucson 2.0
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the oil and battery lights illuminated continuously. Additionally, the vehicle decelerated and stalled. The vehicle was unable to restart. The vehicle was towed to the dealer. The contact was informed that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,164.
The contact owns a 2017 Hyundai Tucson. The contact stated that when he proceeded to start his vehicle, the engine hesitated to start. The contact stated that his vehicle did eventually start after the third attempt. The contact stated that at the time several engine lights illuminated. The contact stated that in the past he has taken his vehicle to the dealer to be repaired due to a previous recall, however, the contact stated that prior to the dealer repairing the recall doing a computer diagnostic test, there were no issues found. The dealer was contacted and was advised to bring in his vehicle, and that it was an issue with his motor. The contact stated after doing his own research, he found that the same year, make, and model vehicle experienced the same failure as his vehicle and was under recall NHTSA Campaign Number: 21V727000 (ENGINE). The failure mileage was 65,000.
The contact owns a 2017 Ford Focus. The contact stated that while driving in traffic, the contact shift gears and the clutch ceased to the floorboard. The contact depressed the brake pedal to stop the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who informed the contact that the failure was due to the master cylinder and clutch slave cylinder. The contact was informed that the master cylinder and slave cylinder needed to be replaced. The manufacturer was notified of the failure but, no further assistance was provided. The approximate failure mileage was 25,500.
The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle was making an abnormal sound. The contact stated that there was a glitch in the radio. Additionally, the radio would turn ON and OFF independently. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2017 Hyundai Tucson. The contact stated while his fiance was driving 40 mph, she started to smell fuel fumes inside of the cab of the vehicle and started to get a headache/nauseous. The driver was able to park at a near gas station and waited for the contact to drive to his location, to verify the fuel cap. The contact stated no failure was found and secured the fuel cap. The contact followed the drive to their residence. The driver was able to continue driving at 20 mph but the vehicle began to jerk and the check engine warning light was illuminated. The driver stated she saw black smoke exiting from the rear of the vehicle. The driver was able to park on the side of the road and stated the smoke extinguished on its own. The driver was able to continue driving slowly to their near residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC) & NHTSA Campaign Number: 21V727000 (ENGINE). The manufacturer had not been informed of the failure. The failure mileage was 96,830.
The vehicles transmission sputters and takes 2-4 seconds to accelerate. This consistently happens both from a dead stop and at low speeds. This transmission/ dual clutch lag has almost caused at least 3 accidents. On 2 separate occasions the car almost stalled while making a left turn at an intersection, causing a near missed T-bone accident. The 3rd close call was almost being rear ended and not being able to accelerate away. Luckily, no accident had occurred yet but this transmission issue is without question a safety risk. I have brought the car to the Hyundai service department and have been told that this is common with the dual clutch system and nothing is wrong with the car. I'm sure this is not the first complaint as I have found a plethora if online forums on this particular issue with my exact year and make vehicle. This issue has and will continue to cause accidents until resolved.
The transmission slipped when I try to change lines from the right to the left to turn left into a parking lot. I slow down to look if no one was coming, and whennI try to accelerate the transmission slipped the car behind me speed up to pass me thats when I lost power and my vehicle stop and they hit my car. This transmission issues is been happening, and the dealership keep saying is normal now I dont have warranty and I contact hyundai USA motors and they denied to check the vehicle because the shop repaired the damages. This vehicle feels unsafe and they dont want to take responsibility we dont have other car so we have to keep using it. Even the dealer show no interest in taking it as trade in.
Vehicle throttle body sticks and causes hesitation when accelerating from a stationary position. This is a serious safety concern when turning in front of on coming traffic or cross at an intersection. This make, model, year vehicle has been recalled for this issue, but not every vehicle manufactured during the year “2017” was recalled, as my vehicle does not show up as a recall.
Connecting rod bearing failure. Threw rod into oil pan and made a hole. Engine stared to smoke and almost caught fire.
The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.
A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was oil leaking onto the ground. The vehicle was towed to the dealer and diagnosed that there was no oil in the engine, which caused the vehicle to stall. The dealer informed the contact that they would not perform the recall repair since it was not related to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle did not have warranty coverage for the repair. The failure mileage was 63,099.
The driver side door suddenly will not open with the key fob or the key. There is no damage to my door and I have kept it well maintained. I feel this is a faulty issue that Hyundai should repair because it is not fault of my own.
The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX].*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at 15 MPH, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that she needed to pay 25% of the cost for the engine replacement. The failure mileage was approximately 62,000.
2017 Hyundai Tucson is part of engine recalls 209 & 966. Car purchased through Carvana begin of May, after initial recall issued but unaware car was impacted. All that is listed on recall page is CAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELS which most certainly does not indicate a major issue or immediate need to address. In August, took car in for oil change and almost immediately had the engine fail. The oil change establishment sent to an automotive garage of their choosing to have replaced. At that time the latest and most severe recall was not yet in place. On November 18, quite rapidly, below warning signs and issues were experienced creating a very dangerous situation. * Abnormal (knocking) noise from the engine * Reduced engine power and/or hesitation * Illumination of the Check Engine warning light * Illumination of engine oil pressure warning light * A burning smell, oil leaking, and/or smoke (all of the above) This the led to stranded on the side of road with smoking, dangerous vehicle. Had to have car towed to the nearest dealership Red Rock Grand Junction which then said couldn’t do anything due to not following initial recall for software. Contacted Hyundai customer service repeatedly to try and remedy situation. Finally case manager stated engine repair would begin immediately, but dealership stated would only start after paying $300 for new battery; battery that worked when car was towed. When stated as much, then again told weren’t responsible for replacing engine due to failure to install the software. Nowhere in the campaign information does it state that this is a requirement. Hyundai had created a very dangerous situation and is refusing to remedy based on loophole leaving people stranded with unusable fire hazard cars by no fault of their own.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 44,000.
Vehicle is experiencing transmission hesitation and often fails to engage while entering traffic or passing in the highway. This is a safety issue affecting myself and other motorists on the road. There are hundreds of complaints to NHTSA regarding this issue and my vehicle is affected as well. Dealer refuses to acknowledge or rectify issue even though vehicle is still under warranty.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 70 MPH, she heard abnormal knocking sounds coming from the engine. The check engine and oil warning lights were then illuminated. The contact pulled into a gas station to check the fluids and had the gas station attendant check the vehicle but could not determine the cause for the failure. The contact continued to drive for a few more miles when the check engine warning light started to flash and the vehicle lost motive power. The contact veered over to the side of the road but was unable to restart the vehicle. The vehicle was towed to the residence then towed to the local dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 68,821.
The engine started making a knocking sound when I left home going to work. I thought that I may have gotten some bad gasoline. No lights were showing on the dash. I work about 30 miles away from home. A few miles away from work the knocking sound increased and still no warning lights on my dash. As I got close to work, less than a mile away, the knocking got extremely loud and the check engine light came on when I pulled in to work. I cannot drive this car and I was afraid that I would be stranded on the road somewhere or the engine may catch on fire because I could smell a burnt odor. A mechanic came to my work place and said he thought that the engine would need rebuilding or replacing. Why Hyundai would have a check engine light finally come on after the engine was about fall apart is just stupid.
Engine started to make a strange noise and wasn't accelerating like normal, there were no dashboard warning or indocation lights. Less than 24 hours later while driving to a mechanic it got significantly worse within minutes of starting and than while driving on the highway a loud kind of snapping noise occured. The vehicle was not able to accelerate and the engine was completely deadlined and had to be coasted into a lot from an off ramp putting myself and others on the road at risk. A trail of oil was visible from where it had coasted and then below it after it got towed. It was taken to the closest mechanic who informed me there was a hole in the engine block and that the vehicle had a recall. It was then taken to a hyundai dealership where it was verbally mentioned that the vehicle broke due to a recall but since then the only statement has been that it would be repaired under warranty and no diagnosis has been provided.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The transmission completely disengages and there is 0 power to the car, it just coasts for about 6 seconds and the car slows down. It happens after a turn from a stop, and at slower speeds around 20 - 30 MPH. You push the gas pedal, and nothing happens, the engine does not rev and you just coast (and slow down). If this happens when I’m pulling out in traffic making a left it could be deadly. I promise you there will be accidents due to this defect and I would imagine some people will die because of it. This happens regularly, it is not a one-time incident. I just bought the vehicle a month ago and it's happened 10 to 20 times.
All of a sudden the passenger rear door cannot be opened either unlocked manually or with the remote. I believe it is the actuator. Online forums say this is a huge problem and also a safety risk. If a person cannot exit the vehicle in an emergency this is unacceptable.
The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 60-65 MPH, there was an abnormal loud clunking noise detected. The contact looked in the rear-view mirror and noticed blue smoke and the vehicle stalled. The contact notice oil leaking from the vehicle. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a hole in the engine block. The vehicle was not repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. Parts distribution disconnect. The failure mileage was approximately 73,000.
Car shakes and sputters from 0 to 3 miles an hour. Sounds like the transmission will fall out
I am filing a complaint regarding my 2017 Hyunda Tucson engine; I am very concerned about the recall 209 that was released in September 2021, 3 months ago, regarding an engine recall due of premature wear of the connecting rod bearings that can cause engine fire. My vehicle has had significant oil consumption issues for the last 1.5 years, causing me to have to put oil in the car regularly between oil changes, irregular engine noise, oil pressure light illumination as well as engine hesitation and stalling. Each of these things are related to the symptoms cited as an engine issue related to recall 209. There is no remedy available for this issue and no timeline for when one will be released. It is extremely concerning to be driving a vehicle with an engine that may catch fire and I have had zero success in gaining more information from my local dealership or Hyundai Customer Care Center.
I got a email for Recall ID 21V727 because my car has been in shop numorous times because of the duel clucth stalling out. I call NHTSA and they made an appointment for my car on my behalf because i have the issue of the car stalling at slow speeds in a intersection almost getting in car accidents and its been happening for like 2 years now and i have had my suv in the shop over 5 times to try ti fix. NHTSA told me when i take my car there and they determine my car is part of the recall that Hyuandai must add my VIN # to the recall to get fixed. When i took my SUV there hyundai told me they cant look at that because they cant add vin numbers to the recall only NHTSA can do that. So after NHTSA made the appointment for me and waiting over 2 months for my appointment when i tool my car there they told me that was wrong and they can not look at my car. So i left and i still have the same problem. Is this gonna be fixed because i get in a car accident or someone dies. Thank You
The contact owns a 2017 Hyundai Tucson. The contact stated that while at a complete stop and attempting to make a left turn, the accelerator pedal was depressed but failed to respond. The contact continued to depress the accelerator pedal until the vehicle responded. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the vehicle failed to start-up several times. The vehicle was taken to the dealer for diagnostic testing. The contact stated that the dealer did not diagnose the vehicle; however, the dealer installed a multi fuse kits as part of the recall repair for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The contact stated that the engine control unit was replaced as part of an unknown recall repair. The contact stated that the failure reoccurred several times while at a complete stop. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. THE CONSUMER STATED THE VEHICLE EXPERIENCED ISSUES WITH ABS, TRANSMISSION, LOSS OF POWER, DELAY IN ACCELERATION, ELECTRICAL, ENGINE, AND PREMATURE WEAR OF BEARINGS. RECALL 209 HAS NOT BEEN COMPLETED, AND DOES NOT HAVE A FIX. THE DEALER HAD NO INTENTION TO REPAIR. THE DEALER STATED THE VEHICLE PASSED THE TESTS.
The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 25 MPH, she heard a loud abnormal sound coming from the engine. The vehicle started to shudder while she was depressing on the accelerator pedal. There were several unknown warning lights illuminated. The driver pulled over and waited for the contact and his brother to arrive at the scene to push the vehicle back to the residence. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine) for which they recently received the recall notification. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
The contact owns a 2017 Hyundai Tucson. The contact stated that while her husband was driving approximately 45 - 50 MPH, the vehicle stalled. The contact's husband was able to pull over but could not restart the vehicle. The oil warning light was illuminated. The vehicle was towed to the dealer. The dealer informed the contact that they were backed up with other vehicles and could not diagnose the vehicle until next month. The vehicle was not diagnosed nor repaired and remained at the dealer. The contact later received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 56,000.
This vehicle is lagging or hesitating when shifting in the lower gears while driving. The vehicle hesitates to accelerate and the RPMs raise to approx. 3000-3500 before shifting into the next gear. This is especially dangerous when turning from an intersection. The vehicle does not malfunction like this every time. There does not seem to be a pattern with when or why the vehicle does this, it is kind of random.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was taken to the dealer. The dealer installed a software update containing a new Knock Sensor Detection System (KSDS). The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,800.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving up a mountain at an undisclosed speed, the vehicle was making a knocking noise and then stalled. There were several unknown warning lights illuminated. The contact was unable to turn the key in the ignition or move the vehicle. The contact called AAA for roadside assistance who arrived and performed an unknown reset and the vehicle was restarted. The received an unknown recall regarding the failure. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The approximate failure mileage was 31,000.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The dealer had yet to be notified about the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at 70 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle would be repaired under NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The approximate failure mileage was 34,000. Parts distribution disconnect.
On 9/21/21 the motor stopped while on the roadway sitting at an intersection and would not turn over. The vehicle was towed to Underriner Motors in Billings, MT and diagnosed with an engine failure.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact called an independent mechanic who informed her that the knocking sound needed to be addressed immediately and referred her to a dealer for assistance. Before calling the dealer, the contact received a recall notice for NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The contact then called the dealer and was informed that the part for the recall repair was not yet available. The contact also contacted Huntington Hyundai (1221 E Jericho Turnpike, Huntington, NY 11743) and was informed that since she did not purchase the vehicle from the dealer, they could not service her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at 35 MPH and pulling into a parking lot, the vehicle inadvertently stalled. The check engine warning light and an unknown warning light illuminated. The contact was able to restart the vehicle and parked. The contact stated that the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) the next day. The dealer advised the contact that they could not repair the vehicle under the recall due to the mileage on the vehicle. The contact stated that the failure had been recurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 59,000.
We have had an issue with the engine and the oil pressure warning light. Our car seems to also be leaking gas and our repair people have asked us to come in every 1500 miles because there seems to be an issue they do not know how to remedy. We are worried that this is going to get worse and could act up on the highway and result in injury or death. My wife is a 2nd grade teacher and drive this car on the highway everyday.
to whom it may concern , I have a 2017 Hyundai Tucson that has really bad and scary engine and transmission issues , this car has had a recall to fix constant bucking of the engine at slow speeds and even after the recall it went right back to the same behavior and has now developed slow acceleration and has even attempted to stall on the highway during lane changes , it is the only car I have and I have had really difficult times with it and the dealership has once again told me that they have no loaners available and that they likely will need a few days to diagnose the issues if any. the latest problem is a rapid rpm acceleration that despite the speed being under 45 it causes a screen to pop up that states (transmission temp high stop safely) flooded at random by another message saying( a condition with your engine control system has been detected and a full system check is recommended at your convenience) along with that , the air conditioner shuts off at random and fills the car with humid smelly air. they refuse to do anything @ the dealership except give excuses as these warnings and car behaviors come and go as they please and without the evidence they can't fix what is not visibly broken. as a struggling American I can't receive the treatment other makers give their customers and Hyundai has turned their back on American import buyers , and until someone dies this will not become a recall or a problem for them , so with that said , I am hoping that nhtsa can look into these issues as they are scattered throughout many forums and if something happens to me with this car that I am afraid of driving without a choice as I am a contractor for the ny tri state area, I now have this letter as proof of my complaint . ps , this car is readily available to be driven by any of your investigators if you desire to look further into this . I hope this letter can save some poor college kid or family from injury or the dangers of this car
2017 Hyundai Tucson Hesitates When Starting From A Stop and at lower speeds. It also shutters when moving out into traffic slowly and fades to almost a stall. Very dangerous when attempting to pull out in traffic. Below is a blog with many complaints filed with Hyundai. https://www.carcomplaints.com/Hyundai/Tucson/2017/transmission/hesitates_when_starting_from_a_stop-2.shtml
Manufacturer Recall Number 209 NHTSA Recall Number 21V727000 Recall Status Recall Incomplete NHTSA Information This appears to be a dangerous issue. What are owners to do and when can we hope for a fix?
The contact owned a 2017 Hyundai Tucson. The contact stated that she received recall notifications for NHTSA Campaign Numbers: 17V226000 (ENGINE AND ENGINE COOLING) and 20V543000 (SERVICE BRAKES, HYDRAULIC), however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that while at the stoplight, she smelled a strong burning odor. There were no warning lights illuminated. The contact stated that she was able to continue to drive the vehicle. The vehicle was not diagnosed by an independent mechanic or dealer. The contact stated that upon starting the vehicle the next day, the vehicle was shuddering and she heard abnormal knocking sounds coming from the engine. There were no warning lights illuminated. The contact stated that she was able to drive the vehicle to work; however, while her son was driving the vehicle and was at a stoplight, he saw smoke coming from underneath the hood of the vehicle. The ABS warning light, the check engine warning light, and other unknown warning lights illuminated, and the vehicle stalled. The contact stated that her son was able to restart the vehicle and he veered to the side of the road. The contact stated that as her son exited the vehicle, the engine exploded and the vehicle caught fire. There were no injuries sustained. The fire was extinguished with the assistance of the fire department. A police report was not filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and offered the contact a buyback. The approximate failure mileage was 88,005.
when I am in heavy traffic where I am constantly stopping and going the car hesitates, like it is going to stall. When i push on the accelerator the car makes noises and doesn't accelerate like it should. When I accelerate to get on the highway it does the same thing. This has been an on going problem with this SUV since we have owned it. We have taken it to the dealership many times and other automotive places and no one can tekk us why it does this,
I was driving my car and heard a rattling noise. The car suddenly started stalling and it cut off completely. Fortunately it cut off seconds before I entered the roundabout at a very busy intersection and i was able to roll into a shopping center parking lot. It wouldnt start again. Currently my car is at Bob Mayberry Hyundai. They ran diagnostics on or around Nov 9th. As far as I can understand I would possibly have to replace the engine. I was told they have to take a picture of the engine with the valve removed and send it to Hyundai and he said Hyundai also need all service records and they would able to obtain them. My car has around 65000 miles so its no longer covered under warranty.
I have had an ongoing issue with my 2017 Hyundai Tucson since May 17, 2021. Like many other owners, I have recently learned about the recall on engines for the 2017 Hyundai Tucson. In the information with the announcement of the recall, the article stated, “The issue has caused at least 18 fires, but no injuries, according to documents from the U.S. National Highway Traffic Safety Administration”. I wanted to know if my vehicle was one of these 18 fires? If it was, I would like to know that I will be covered under this recall, and the engine in my vehicle will be replaced. I can begin to be reimbursed for the $1,000s of car rentals that I was told would be reimbursed before my warranty claim was denied. If it is not one of those 18 cars? Why not? I will give more information below on what happened to me and my car. Through further research, Attachment A on the NHTSA website states that “As of the date of this filing, Hyundai is aware of 45 fires related to the recall condition”. Once again, I ask if my vehicle is on this list? If not- why was it not after the engine fire and the below happenings occurred to me in May 2021. Happenings On May 17, 2021, I was driving home from work on Interstate 195 in New Jersey. My check engine light came on the previous week, and I immediately brought my car into an auto body to receive an oil change and a 25 point maintenance inspection. But, unfortunately, the check engine light went off. While traveling on the freeway at approximately 65 - 70 miles per hour, I could feel my acceleration beginning to get slower and slower and harder to use. I was pressing entirely on the accelerator, and the car continued to go slower Suddenly, the acceleration stopped completely, and all the lights on the dashboard went on. I noticed smoke started to appear from under the hood and from the tail of the vehicle. After nearly being hit by another car, I was barely able to get into the shoulder. I just so happened to break down on the part of
The contact owns a 2017 Hyundai Tucson. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer who stated that the air bag failed and in the event of a crash the air bag would not deploy. The vehicle had not been repaired. The manufacturer was made aware of the issue who referred the contact back to the dealer. The approximate failure mileage was 72,000.
Catastrophic engine failure on a highway in which the engine seized and a connecting rod was ejected outside of the engine and through the crankcase.
The contact owns a 2017 Hyundai Tucson. The contact stated that while operating the vehicle, a screeching type noise was present coming from the front of the vehicle. While driving approximately 70 mph smoke was suddenly present coming from under the hood. After stopping the engine compartment became engulfed in flames. The fire department was called to the scene and extinguished the flames. A fire and a police report were taken and the vehicle was towed away. The local dealer was contacted regarding the failure. The manufacturer was not notified. The failure mileage was 87,000.
2017 Tucson Limited 1.6L power train malfunction due to vehicle’s dual clutch transmission. While accelerating, the vehicle frequently pauses, best described as a frozen hesitation of failed movement. During this hesitation, the vehicle’s RPMs will be very high. After approximately 3-6 seconds, the vehicle begins to move rapidly in a jerking motion, often with enough torque to push the driver’s back to the seat. This malfunction is extremely unsafe and scary, especially when it occurs while driving through intersections and when merging with traffic. The manufacturer has said this issue is only related to a computer update. There are no warning lights or alarms when this malfunction occurs. Recently, the check engine light turned on and now has a transmission error code: unable to engage first gear. This malfunction has occurred since I bought the new vehicle. For additional context, I change the oil every 4,000 - 5,000 miles, along with all filters and other fluids when recommended, and use quality gas. Routine maintenance has been performed by an independent repair facility. Services performed are protected by federal law from manufacturer implying or denying warranty service because of this (Magnussen-Moss Act, Title 15, Chapter 50, Section 2301-3312).
My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failure. This situation appears to be exactly as described in NHTSA Recall # 21V727000. Since this recall was issued, Hyundai has not provided any notice to people that such a major safety issue had potential to occur. The vehicle has been towed to a Hyundai Dealership. However, neither the Hyundai dealership nor Hyundai can provide any meaningful communication other than they would begin their inspection of the vehicle in as soon as one month from when they vehicle was placed in their possession, however, given the exact circumstance described in NHTSA Recall # 21V727000 is what took placed, I find it difficult to believe that any other situation could have lead to this engine failure for a vehicle that is just approaching 50,000 miles
Purchased my 2017 Hyundai Tucson 1.6 Turbo SUV in mid-July 2021 from CarMAX. Brought it into their service department because it seemed like the battery was dying due to the car not wanting to start/turn over, or turning over veeeerrrry slowly, while holding down the push-button start. CarMAX replaced the battery and checked over the acceleration issues I also reported. At that time (July), the vehicle had also randomly opened it's trunk, with no outside communication to do so. At first I thought it was a fluke, but it's been happening so often lately (now October 2021) that now my husband is constantly checking to make sure the trunk is closed-because the key fobs will be hanging up/away from people/out of pockets but the trunk will still open randomly. TODAY, 25OCT2021, I got a phone call from my husband while I'm at work-telling me that while he was driving our son to work, the trunk decided to RANDOMLY OPEN WHILE DRIVING DOWN THE ROAD, spilling all the contents of my trunk out onto the highway!! This is clearly some kind of electrical issue, that I see other Hyundai owners have been experiencing since AT LEAST 2011-and not all Tucsons, either! When calling around to various mechanics (because the car is, of course, out of warranty), its going to be at least $150 to diagnose the problem (not including FIXING it), and I have to either sit and wait all day for the fix to be done (IF it can be fixed same day!) and be without my only vehicle. This seems to be a recurring issue with Hyundai vehicles, which is quite sad, because I've owned Hyundais before and they were WONDERFUL cars. I would hate to have reached the end of my relationship with Hyundai after seeing all the ELECTRICAL issues that seem to be popping up everywhere, causing fires, causing people's cars to randomly STOP and/or TURN OFF in traffic (have had that happen also, with a Toyota), vehicle FIRES, lights burning so hot they melt their housings, etc. THESE ARE *ALL* ELECTRICAL/WIRING HARNESS RELATED!
My back passenger door won't open from the inside. The door appears to be unlocked, but it doesn't open. I recently received notice that Hyundai has issued a warranty extension for the door latch on this model, so it's a known issue that's obviously quite common. It seems to me that a widespread door latch malfunction is a safety issue that would be better addressed with a recall. I appreciate that my current problem will be covered under warranty. But stories shared online from other owners would lead me to believe that my other doors are likely to fail as well, and the extended warranty is only good until 100,000 miles. That may sound generous, but if they know their door latch is faulty, they should be required to replace all 4 doors with a latch that's not likely to fail.
Car stalled with no warning/check engine lights. There is still no fix. I don’t want to keep paying on a car that is going to cause an accident while driving! I’m lucky I wasn’t going at high speeds when it stalled. My children and myself could have died! No one ever called to do any testing but they knew about the recall in July when they told me about it. I’m very concerned that this will happen again even if they do “fix it” this is a problem on multiple vehicles from Kia and Hyundai.
The wastegate on the turbo malfunctioned, causing the turbo to need a complete replacement. Prior to fixing the issue, the vehicle would not accelerate correctly. The vehicle was not capable of reaching highway speeds quickly. The engine warning light was on (low turbo boost) but it only came on once acceleration was affected. The mechanic shop has a photo of the failed wastegate and the bottom portion where it connects was completely broken off.
The contact owns a 2017 Hyundai Tucson. The contact stated that the oil level was low, and the vehicle was taken to the local dealer, and oil was added. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact to pay for the repair and be reimbursed later. The approximate failure mileage was 60,000. Parts distribution disconnect.
EcoShift Dual Clutch Transmission does not always engage after full stop and may not engage at low speeds (4-6 mph). The vehicle to not always move when the accelerator pedal is pressed and may sputter until it finally engages but safety is jeopardized at intersections/stoplights where engine was asked to supply power and cuts out creating an otherwise unsafe scenario with oncoming traffic. This has happened on several occasions over the past year and has been documented in online forums. It was a known recall item on the previous year vehicle and was flagged by the NHSTA. Problem was not confirmed yet, awaiting appointment, but when we purchased the vehicle we were told it was normal for dual-clutch to behave this way. Issues are ongoing and re-occur randomly without warning .
My 2017 Hyundai Tucson 1.6 L Turbo has been stalling, bumping, knocking, and using copious amounts of oil for the past several months. I checked the oil level and discovered that the engine had nearly completely run out of oil. I immediately brought the vehicle to my local dealership and they seemed completely mystified by the problem. They advised that I run the car through an expensive oil consumption diagnostic test. I did not, opting instead to do some research myself. Lo and behold, I quickly discovered that both Hyundai corporate and local franchisees have been well aware of the issue for some time. It involves connecting rod bearing failure. A class action suit was filed over the issue in California federal court and Hyundai corporate agreed to fix the problem through a voluntary settlement. Unfortunately, that settlement only covered Tucson models before and after my model year. If you wish to learn more about this issue, it has its own website (HyundaiThetaEngine Settlement.com). To further complicate matters, Hyundai corporate has in the interim issued a voluntary recall for my model year 2017. Unfortunately, it appears my specific model may be excluded. I can be reached at [XXX] or at [XXX]. Please get back to me ASAP, preferably before my car completely runs out of oil and the engine explodes. Thank you for your time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When attempting to open the passenger side door after unlocking the car, the handle must be pulled numerous times. The door opens from the inside of the car with no issues, but cannot be opened from the outside. It started as three pills would open the door, but now it’s upward of 5-10 hard pulls to open the door from the outside of the vehicle. No warning lamps on the dash and only 37,000 miles. Not diagnosed by the manufacturer. This causes a major safety issue when needing to access the vehicle from the exterior and not being able to quickly or efficiently get into the vehicle.
The contact owns a 2017 Hyundai Tucson. The contact stated that her vehicle would stall upon the depression of the accelerator pedal after making a complete stop. There was no warning light illuminated. The contact had taken the vehicle to several dealers for assistance and was informed by each dealer that the failure was part of the normal vehicle operation. The manufacturer was informed of the failure and informed her that her vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The failure mileage was approximately 2,400.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 30 MPH, the contact noticed that the ABS warning light was illuminated. The contact continued to drive to the destination. The contact took the vehicle to a local dealer who diagnosed the failure as the tail harness and lamp as well as the ABS sensor needed to be replaced. The vehicle was not yet repaired. The dealer was still awaiting the arrival of the part to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,223.
The contact owns a 2017 Hyundai Tucson. The contact stated that while stopped at a stop sign the vehicle stalled. The contact stated while driving approximately 80 MPH, there was an abnormal knocking sound coming from the vehicle. The accelerator pedal was depressed however, the vehicle failed to move. The driver pulled over and noticed steam emerging from vehicle. There was a loud clicking noise. The vehicle was towed to the local dealer who requested the vehicle service records. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) however, the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 73,600.
My car was towed to the dealership because the oil light came on. There was no oil in the vehicle, even though I adhered to the oil change schedule recommended by Hyundai. I then had two series of oil consumption tests completed and it was determined that my car was burning approximately 1 quart to 1.5 quarts of oil every 1,000 miles. Hyundai advised me on several occasions that this was normal consumption and even advised this on today's date, even though there is an active recall for this issue.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle stalled with an unknown warning light illuminated. The vehicle then abruptly accelerated forward with the continuous depression of the accelerator pedal. The contact had taken the vehicle to a dealer however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 33,000
My motor died. All oil changes were made and still the motor died. No lights were present before the motor died. Car started ticking then died en route to dealership for observation ultimately had to be towed.
Hi how are you. I recieved a email about the recall for engine that stalls out. I believe you doing this because of the 100 emails i sent complaining about it and the 20 times i took my suv to the shop for it and they could not fix it. I contacted the dealership and they told me there is no recall and they cant help me. When i take off my SUV will stall in middle of intersection which they though it was the Duel Clutch and now you figured it was the engine. How can we get this fixed or add my VIN to the recall list. Recall ID # is 21V727. Thanks
Stopped at a traffic light or corner waiting to turn, when I push the gas peddle to accelerate, the car will begin to accelerate and then hesitate and stop. When this has happened, I've pushed my foot pedal down to the floor. The vehicle jerks forward with a 20 second delay. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is safety issue,
Hello. I recently took my car to the authorized mechanic and had them check on an issue I am experiencing. For some reason, my car frequently hesitates when I go from a complete stop/slow roll to accelerate. For example, if I am stopped waiting to turn, often when I push the gas to accelerate, the car will begin to accelerate and then basically stop. When this has happened, I've pushed my foot down to the floor on the pedal before to make it go and it refused to go for about 20 or so seconds. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is a huge safety concern. The mechanic was not able to replicate this issue, but it happens every day or every other day. It makes me scared to drive because it's almost caused accidents. I read I'm not the only one with this issue and honestly, it's a miracle no one has died yet as a result of this faulty issue.
My vehicle had just over 69,000 miles and the engine seized while I was driving. The engine had to be replaced. This notification is a FYI, since Hyundai (from my understanding) is having motor problems in other models.
My car was purchased brand new in November of 2017. It has 71k mikes on it and has been regularly maintained. I began To notice around 50k miles that the oil was brining at an accelerated amount. My car required oil before the designated 5k miles and it would begin “clicking” which alerted me to this issue. September 17, 2021 I was Driving and my vehicle failed to accelerate and began making noises that resembled the oil issue. My car had a full synthetic oil change less than 3k miles ago and by the time I pulled Into my driveway the car stalled. Checked oil and it was low. Added 3 quarts of oil on 9/17/21 and left it to sit. 9/18/21 car started and was driven to car wash and was sitting idle for approximately 45 minutes and on drive home, stalled and had to have oil added again. No leaks were present at anytime and no smoke. Went to dealership where I purchased vehicle and was told they would need to do oil consumption test but that would require me driving it 1k miles up to three times. I explained that my vehicle was breaking down and I was Fearful to drive it. In fact I bought A new car on 9/18/21 and have to get this car fixed to sell. Dealership said this is a known problem and no other way to assess than for me to drive the car the 1k miles and test it. It is still under warranty. I was also informed of an ABS issue that they can fix at same time. While all of these issues are going on, no check engine light or any other diagnostic symbol appears. This makes it hard to even catch before getting to the point of stalled engine. This can be a danger to myself, family and others when car stalls on major highway.
I bought this car as a certified pre-owned vehicle 5 weeks before this incident occured... While driving on a highway with a full load in the trunk, several warning lights progressively came on: traction control, downhill assist, oil and emergency brake. I continued to my destination (airport parking garage) as there was nowhere safe to pull off. As I approached the airport, an additional large red triangle illuminated in the center of the dashboard saying "check ----" (4 letters, I don't remember what they were). I stopped to get my parking ticket, and the car rolled backward as I tried to begin moving. I gunned the engine, and was able to get to a parking spot, but felt the car had very little power. On my return approximately 36 hours later the oil light was still on; so it was towed to the nearest Hyundai dealer. The tow truck driver commented on it having low power as he tried to drive it onto the tow truck ramp. This Hyundai dealer was unable to find anything wrong. I drove it to the dealer from whom I had bought the car; they tried to recreate the situation where this occurred, and said they were unable to do so. I am concerned as this problem has not been diagnosed or repaired, and did cause a partial loss of power, which could have caused an accident. My dealer has traded me out of this vehicle into another car, as I no longer felt safe in this one.
Catalyctic converter failed at 101,000 miles. It is out of warranty at 100,000 miles.
I have to pull multiple times on the Driver door handle before the door opens. Did research and found that the cable on the inside of the door handle may be over stretched causing the door to only open sometimes. This is a safety issue and there should be a recall. There are a lot of others complaints about this issue. Please issue a recall and take care of your customers.
When accelerating from a stop, the vehicle "chugs" or hesitated substantially before actually accelerating. There is usually a noticeable jerk at that point as well. Concern is this usually happens when turning and has caused safety issues related being stuck in an intersection until the transmission releases and allows the vehicle to accelerate. Several trips to the dealership have provided no repair/relief to the issue. We are always informed its a known issue with the double-clutch engine and just something we need to get used to. Most recently, the transmission is "slipping" when accelerated. This has happened at minimum 5 times in the past month.
Dangerous acceleration issues... my car hesitates for almost 10 seconds when accelerating from a complete stop, at a stop light or turning into oncoming traffic and sometimes changing lanes at low speeds. This has caused near accidents on several occasions. I have even experienced the vehicle completely shutting off while idling and moving at low speeds in heavy traffic or going thru a drive thru restaurant. The Drive Clute Transmission (DCT) description that came with my vehicle when I purchased it mentioned "a direct driving feeling which may fee different" ... "more noticeable when starting from a stop or low vehicle speed"... what it failed to mention is that the car would delay or hesitate for near 10 seconds then leap forward or even completely shut off putting my safety and the safety of other drivers at risk for injury or worse fatality. The DCT is a major safety concern and a common reported issue. Why aren'tyou doing anything to help consumers? I'm tired of dealership mechanics stating there's nothing they can do to fix the issue because Hyundai hasn't issued any recalls. The 2016 model had a recall for this same issue. I am a single mother and veteran and I need to have a safe running vehicle. Hyundai boasts the best warranty available and I even purchased an extended at the time of purchase so why can't Hyundai/dealership do anything to fix this? This has been an occasional issue since around 30k miles but had gotten more frequent and worse. I first made an appointment for the issue in 12/5/2020 at about 51k miles.
Driving east on I90 the Hyundai began to loose power going up Bozeman pass and burst into flames, smoke and flames shot foul from the car that came to rest on the shoulder. My friend and i were able to grab our dogs from the back seat get away from the car before it became engulfed in flames destroying the front half of the vehicle and the interior completely.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 50 mph, when the contact noticed the vehicle started to rattle and shake and the contact heard a loud banging sound. The vehicle was losing power going up a mountain. The contact was able to slowly move the vehicle over to the side of the road and parked the vehicle. The contact asked another motorist to call the police to have the vehicle towed from the location. The police arrived and had a tow truck tow the vehicle to an independent mechanic. The mechanic was able to inspect the vehicle and noticed there was no oil in the engine. The vehicle was diagnosed, and the contact was informed that the engine was blown and needed to be replaced. The contact had the vehicle towed to the local dealer for the diagnosis and repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,100.
Engine failure at highway speed. Put family/children and myself at risk on an interstate when engine failed with no warning no CEL..after previously making complaints to Hyundai dealership for multiple engine problems burning excessive oil, excessive back pressure, oil leaks..dealer assured us no issues even after informing them we would be driving the vehicle on an extended trip. Left us stranded 5 hours from home..
Driving down 130 route, when my hood opened up and smashed my windshield...Driving about 55 miles an hour..
The doors are not opening. In some instanced both outside and inside the vehicle. The door handles are being pulled, but the door does not open. My wife is having the same issue with her vehicle which is the same make and model, just 1 year older model. This could represent a major danger to the occupants in an emergency if they cannot get into or out of the vehicle. After doing an online search about this manufactures defect, I have discovered that thousands of owners are having the same issue. I have also discovered that this issue was identified in Korea and corrected there. Thank you for contacting Hyundai Customer Care Center. We are sorry to hear about the concerns with the door acuator on your 2017 Hyundai Tucson. However, we would be happy to further assist you. We have determined your vehicle is affected by the following campaign: 195 - Tucson ABS We have determined your vehicle is not currently affected by any other campaigns. Additional information can be found utilizing your Vehicle Identification Number (VIN) at www.hyundaiusa.com/campaignhome. We recommend you contact your preferred dealer to schedule an appointment for your vehicle to be inspected by a certified Hyundai technician. To locate your nearest dealer, please visit www.hyundaiusa.com/dealer-locator to schedule your appointment. If you prefer, you can reach us by calling our toll-free number and referencing case number 18431151. Thank you for being a valued member of our Hyundai Family. Respectfully, Hyundai Customer Care Hyundai Customer Care: (800) 633-5151 Hyundai Bluelink Customer Care: (855) 225-8354 Monday-Friday 6:00 AM-5:00 PM Pacific Time Saturday 6:30 AM-3:00 PM Pacific Time Sunday Closed For open campaign information, please visit: www.hyundaiusa.com/campaignhome
We bought our 2017 Tucson with about 40000 miles in 2019. We have had some issues that are to be covered by the warranty. The last was the engine going. I was extremely religious about regular maintenance and always took it to the dealership to have the oil changed and other work every 3000. 2 of the last 4 oil changes cost me over $400 and $600 due to what I thought was work required to maintain the warranty, finding out later that this was false and the service people lied. In the last 4 oil changed I reported excessive oil consumption, 1 qt per 1000 miles at least. They told me this was normal and to be expected. I was 4 hours in to a 8 hour drive when the engine failed. I had checked and filled the oil before I left, in 4 hours it consumed over 3qts. It took me at least a month of dealing with the warranty company to cover as we had a lifetime powertrain warranty. They were not going to cover it due to lack of lubricant. As I told them the engine was failing before this incident. The dealer did not record my requests to find the oil consumption problem. It has now been 4 months, still making car payments and waiting for them to put a used engine in it. We were not offered a choice of whether used or rebuild. This is a known problem and have found class action suits for similar vehicles but for whatever reason earlier and later models are included, same engine and same problem as those part of the class action.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn’t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don’t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it’s always bone dry my car is always starting to get super loud and check engine light comes on well before I’m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn’t have to continue doing this eventually it’s going to cause even worse problems for my car, i read other reviews and I’m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.
The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver’s side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver’s side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Back rear door suddenly stopped opening. Door is unlocked but will not open from the inside or outside. Upon googling the issue, it appears that MANY people have this issue with this car and are being charged astronomical amounts to fix it. Not being able to open the car door from the inside is an obvious safety issue.
When accelerating from a full stop or yield, vehicle takes up to 3 seconds to fully respond to pedal. Vehicle will move about 5ft forward during this 3 second lag time. After the lag time, the vehicle jerks into motion. Very dangerous to turn onto a busy road with 35mph speed limit.
Door lock actuators have failed causing the doors including driver's door not to be able to be opened. Researched online and there are numerous instances of this defect.
Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
THE VEHICLE WOULD START TO MOVE AND THEN FREQUENTLY STALL (ABRUPTLY LOSE POWER) WHEN ACCELERATING TO GO FROM A STOP. IT WAS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN, AS IT WOULD STALL IN THE PATH OF ONCOMING VEHICLES. IT WAS ALSO A SERIOUS SAFETY PROBLEM WHEN THE CAR BEHIND MINE WOULD ACCELERATE TO GO, AFTER IT APPEARED I WAS MOVING, AND WOULD THEN NEED TO TAKE EVASIVE ACTION TO NOT REAR-END MY CAR AS IT STALLED MOMENTARILY. AFTER STALLING, THE VEHICLE WOULD EITHER LUNGE FORWARD SUDDENLY, OR I WOULD HAVE TO RELEASE AND QUICKLY REAPPLY THE ACCELERATOR. I ALSO EXPERIENCED THREE OCCASIONS WHEN THE CAR WOULD MOVE FORWARD WHILE IT WAS IN REVERSE GEAR. BOTH OF THOSE ISSUES ALSO CREATED SOME VERY SCARY CLOSE CALLS.
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
RECALL LETTER HASN'T BEING RECEIVED. DOES APPLY TO MY MODEL. FRIENDS HAVE THE SAME CAR AND RECEIVED A CAR. BY CHECKING VIN NUMBER VEHICLE HAS BEEN ASSEMBLED ON THE SAME LINE AS MY TUCSON.
2017 HYUNDAI TUCSON, ALERTS DRIVER THAT THE REAR LEFT BRAKE BULB IS BAD. BUT WHEN THE LAMP IS REMOVED THE BULB LOOKS DARK BUT THE INSIDE LEADS AREN'T BROKEN. BUT THE BULB SOCKET LOOKS LIKE BURNED. CAR HAS ONLY 49,263MILES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALLACE HYUNDAI (3801 SE FEDERAL HWY A, STUART, FL 34997) WAS MADE AWARE OF THE RECALL AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PART WOULD BE EXPEDITED AND AN APPOINTMENT WAS SCHEDULED FOR AUGUST 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE EVEN THOUGH THE LOCK/UNLOCK SEEMS TO BE FUNCTIONING. IT HAPPENED RANDOMLY.
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD *JS
THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR FROM THE OUTSIDE WHEN THE VEHICLE IS UNLOCKED. THIS IS A HAZARD AS IF THERE'S AN EMERGENCY AND A PERSON NEEDS TO EXIT THE VEHICLE THEY ARE UNABLE TO WITHOUT CLIMBING SEATS.
LEFT REAR PASSENGER DOOR WILL NOT OPEN, DOOR LOCKS WORK BUT DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE ENGINE SEIZED AND NEEDED TO BE REPLACED. *JS
I HAVE AROUND 36,000 MILES ON MY SUV AND MY ENGINE WENT OUT. I WAS DRIVING HOME AND IT STARTED MAKING RUG A LOUD KNOCKING NOISE. HALF WAY HOME IT DIED AND THE OIL LIGHT FLASHED BUT WENT BACK OFF. CAR STARTED RIGHT BACK UP BUT KNOCKING SOUND WAS STILL THERE. KNOCKING SOUND OCCURS WHEN ACCELERATING.*DT
THERE IS A RECALL OUT FOR MY VEHICLE TO FIX / REPLACE PARTS AS A GLITCH WITH THE ELECTRICAL SYSTEM COULD CAUSE AN ENGINE FIRE (HYUNDAI RECALL 195). I WAS TOLD WHEN I BROUGHT THE VEHICLE INTO THE DEALERSHIP THAT I WOULD HAVE TO WAIT 5 MONTHS BEFORE THEY COULD FIX IT.
MI CARRO SE PRENDI EN FUEGO CORRIENDO MIENTRAS YO MANEJABA SIN AS DE LA NADA EN LA AUTOPISTA
BEEN TRYING TO GET THE FIX FOR THE RECALL ON MY 2017 TUCSON FOR MONTHS. DEALERSHIP KEEPS TELLING ME THEY DON'T HAVE THE PARTS TO FIX IT AND THEY'LL PUT ME ON THE LIST TO CALL WHEN THEY HAVE THE PARTS. (TULSA HYUNDAI IS THE DEALERSHIP)
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 SOUTH, S ORANGE BLOSSOM TRL, ORLANDO, FL 32837, (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO REGIONAL HYUNDAI (2380 W. KENOSHA ST, BROKEN ARROW, OK 74012) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ON MARCH 18, 2021 I TOOK MY 2017 HYUNDAI TUCSON INTO TITUS WILL OF OLYMPIA WASHINGTON IN TO GET THE 98HYZ CAMPAIGN DONE IS THE ABS KIT PUT IN. EVERY SINCE THEN MY MOTOR HAS BEEN MAKING A TICKING NOISE. WHICH IT HAS NEVER MADE BEFORE. IT GETS LOUDER WHEN IT GOES INTO DRIVE. MY COMPLAINT IS I'M WONDERING IF OTHER PEOPLE HAVE GOT THE SAME COMPLAINT AFTER GETTING THIS WIRING KIT INSTALLED. AND I DON'T KNOW IF IT'S SAFE TO DRIVE. I'M TAKING IT BACK HERE NOT APRIL 7, 2021 TO HAVE THEM FIX IT CORRECTLY.
1. LOST OF POWER/ACCELERATION WHEN IN DRIVE MODE, HAS HAPPEN MULTIPLE TIMES BUT TOLD BY SERVICE DEPT, NOTHING IS WRONG DURING THEIR TEST DRIVES. 2. DRIVER DOOR DOES NOT OPEN ON THE OUTSIDE, HAS TO OPEN FROM THE INSIDE. 3. SMELL OF EXHAUST INSIDE CABINET. HAVE BEEN TURNED AWAY FROM DEALER SERVICES DUE TO WARRANTY COVERAGE. I BELIEVE VEHICLE IS A LEMON
REAR PASSENGER SIDE DOOR. DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS MAKE/MODEL. MECHANICAL FAILURE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ELDER HYUNDAI (19077 HALL RD, MACOMB, MI 48044, (586) 838-1667) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FRONT AND REAR DOORS WILL NOT OPEN ON PASSANGER SIDE FROM OUT OR INSIDE OF VEHICLE
TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.
THE CAR MAKES A SQUEAKING NOISE AND HAS SLOW ACCELERATION WHEN PRESSING ON THE GAS
BACK RIGHT PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. I'VE READ ONLINE THAT MANY PEOPLE WITH 16-17 TUCSON'S HAVE HAD THIS PROBLEM. THIS SHOULD BE A SAFETY RECALL BECAUSE IN THE CASE OF AN ACCIDENT I DON'T KNOW HOW SOMEONE COULD BE HELPED OUT OF THE CAR WITHOUT CUTTING THE DOOR OFF. YOU CAN'T GET IN OR OUT THROUGH THAT DOOR VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM. PROBLEM EXISTS WHETHER ENGINE IS ON OR OFF.
I HAVE TO REPLACE THE LIGHT BULBS EVERY COUPLE OF MONTHS, THE BACK HOLDER HAD TO BE REPLACED WAS MELTED , I BELIEVE THIS IS A DEFECT. HOW DO THINGS MELT FOR NO REASON. IVE SPENT ABOUT 300 TO 400. ON LIGHT BULBS. JUST REPLACED PIGTAIL ON THE FRONT LOW BEAM LIGHT. CRAZY ITS PAIN TO HAVE TO KEEP REPLACING BULBS. JUST DID THIS 3/15/21
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FRANK HYUNDAI (3150 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE REAR DIRVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED. THE LOCKING MECHANISIM WORKS FINE, BUT THE HANDLE WILL NOT OPEN THE DOOR. THERE IS NO DAMAGE TO THE DOOR OR THE HANDLE. SOMETIMES IT WILL OPEN FROM THE INSIDE BUT IS NOT CONSISTANT. THIS IS A SAFETY HAZARD AS I HAVE A TODDLER THAT RIDES IN THE BACK SEAT DAILY. HOW AM I SUPPOSED TO QUICKLY GET HIM OUT OF THE CAR IN AN EMERGENCY SITUATION IF THE DOOR WILL NOT OPEN? THIS IS VERY SCARY TO THINK THAT I COULDNT REMOVE MY CHILD FROM THE CAR IN AN EMERGENCY. PLEASE HAVE HYUNDAI MAKE THIS RIGHT!
I HAVE BEEN GETTING RECALL NOTICES FOR MY 2017 TUCSON SINCE DECEMBER 2020 FOR THE ANTI-LOCK BRAKE SYSTEM (ABS) BUT AM UNABLE TO GET IT FIXED. ACCORDING TO CALLS I MADE IN DECEMBER, JANUARY, FEBRUARY AND MARCH, THE PARTS WERE NOT AVAILABLE. IT'S RECALL NUMBER 20V-543 HYUNDAI RECALL NUMBER 195. I FINALLY GOT AN APPOINTMENT WITH HYUNDAI IN BROKEN ARROW OK FOR MARCH16TH AS THEY REPORTED PARTS HAD JUST COME IN. TOOK MY HYUNDAI IN AT APPOINTED TIME, WAS TOLD THEY ARE OUT OF PARTS AND WILLLCALL WHEN THEY CAN MAKE REPAIRS. MEANWHILE, THE RECALL NOTICE SAYS IT'S SAFE TO PARK IN MY GARAGE AND THE ABS MODULES COULD CORRODE AND CAUSE AN ELECTRICAL SHORT WHICH WOULD INCREASE ODDS OF AN ENGINE COMPARTMENT FIRE. THEY HAVE NO CARS TO LOAN ME UNTIL IT IS FIXED. I DRIVE MY GRANDCHILDREN AROUND AND THIS SEEMS IRRESPONSIBLE ON HYUNDAI'S PART AND UNSAFE ON MY PART. IN ADDITION, THE PARTS SHOULD HAVE BEEN HELD FOR ME SINCE I HAD AN APPOINTMENT TO HAVE IT DONE WHEN THE PARTS WERE AVAILABLE. NOW I'M BACK ON SOME WAITING LIST...........I DON'T KNOW HOW TO UPLOAD THE NOTICES.
I RECEIVED A RECALL NOTICE THAT STATES I MUST PARK OUTSIDE DUE TO A FIRE HAZARD. I CALL TO SCHEDULE THE REPAIR AND I AM INFORMED THE PARTS ARE ON BACK ORDER AND THEY HAVE NO IDEA WHEN THEY ARE GOING TO GET THEM.
REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLES.
VEHICLE IS 2017 HYUNDAI TUCSON WITH JUST UNDER 60,000 MILES ON IT. MAINTAINED WITH REGULAR OIL AND FILTER CHANGES. WHILE DRIVING THE VEHICLE 4 DAYS AGO, A RATTLING NOISE WAS NOTICED COMING FROM THE VEHICLE. WHEN COMING TO A STOP, VEHICLE STARTED TO ALMOST STALL, THEN ENGINE AND RPMS RACED, NO INDICATOR LIGHTS. CALLED THE DEALER THAT IT WAS PURCHASED FROM TO HAVE IT LOOKED AT AND SCHEDULE OIL CHANGE SERVICE THAT IT WAS JUST ABOUT DUE FOR, A RECALL TO BE DONE AND HAVE THE ISSUE LOOKED AT. APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK, BUT THE VEHICLE DIDN'T MAKE IT TO THE APPOINTMENT. YESTERDAY, I DROVE MOST OF THE DAY WITH NO ISSUES, THEN SUDDENLY WHEN COMING TO A STOP, STARTED HEARING A RATTLING AND KNOCKING COMING FROM THE ENGINE REALLY BAD. VEHICLE STARTED TO STALL, STILL NO INDICATOR LIGHTS ON. VEHICLE DID NOT STALL AND STARTED GOING AGAIN UNTIL I STARTED TO SLOW DOWN AT ANOTHER STOP SIGN. OIL LIGHT STARTED FLASHING ERRATICALLY, ENGINE LIGHT CAME ON AND VEHICLE DIED ON THE SIDE OF THE ROAD. CALLED DEALERSHIP ABOUT THE ISSUE, THEY HAD ME CONTACT HYUNDAI ROADSIDE ASSISTANCE TO TOW THE VEHICLE TO THE DEALERSHIP. UPON ARRIVAL AT THE DEALERSHIP, THE SERVICE ADVISOR, BEFORE EVEN HAVING THE VEHICLE CHECKED OUT, STATED THAT IT'S GOING TO NEED A NEW ENGINE, AS IF THEY ARE ALREADY AWARE OF THE ISSUES CONCERNING THESE VEHICLES.
DOOR OPERATION WAS WORKING FINE. THEN AFTER A TRIP UNLOCKED AND WALKED AROUND CAR TO REMOVE MY FIVE YEAR OLD AND DOOR WILL NOT OPEN. LOCK ENGAGES, HOWEVER DOOR WILL NOT UNLATCH.
REAR PASSENGER SIDE DOOR NO LONGER OPENS WHEN "UNLOCKED". SAFETY HAZARD FOR PASSENGERS RIDING IN THE BACK, LIKE MY TODDLER. VEHICLE WAS PARKED WITH THE IGNITION ON AND CHILD IN THE ADJACENT SEAT. AFTER MANY TRIES TO LOCK/UNLOCK IT OPENED. NOW IT WILL NOT OPEN AT ALL UNDER ANY CIRCUMSTANCE.
I WAS DRIVING ON A CITY STREET. MY VEHICLE STARTED MAKING A LOUD NOISE, AND IN THE MIDDLE OF THE INTERSECTION THAT INCLUDED A FREEWAY EXIT, I HEARD A CLANK AND THE CAR WOULD NO LONGER MOVE FORWARD. I CHECKED TO MAKE SURE I WAS IN GEAR, BUT THE ENGINE RACED, AND THE CAR WOULD NOT MOVE. I WAS PARTIALLY IN THE LANE OF TRAFFIC. THIS WAS ESPECIALLY DANGEROUS, AS I WAS IN THE PATH OF CARS COMING OFF THE FREEWAY RAMP. (HAVING IT DISENGAGE WHILE DRIVING WOULD BE A SAFETY ISSUE ANYWHERE.) THOSE CARS HAD LIMITED SIGHT DISTANCE, AND HAD TO SWERVE TO MISS MY VEHICLE. I HAD THE CAR TOWED TO A REPAIR SHOP. I WAS INITIALLY TOLD THAT THE DUAL CLUTCH HAD DISENGAGED AND FAILED WHILE I WAS DRIVING. DURING THE REPAIR PROCESS, THE MECHANIC ALSO FOUND THE TRANSMISSION AND FLYWHEEL TO BE DAMAGED OR FAULTY. THE MECHANIC NOTED THAT HE THOUGHT, BECAUSE OF THE RECENT MODEL YEAR, THAT THE DUAL CLUTCH ASSEMBLY WOULD BE A SPECIAL ORDER PART, BUT WAS TOLD THAT HAD AT LEAST TEN IN STOCK BECAUSE THE ORIGINAL PART WAS POORLY DESIGNED AND MANUFACTURED. THE REPLACEMENT PART HAD BEEN REDESIGNED.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI OF EL PASO (8600 MONTANA AVE, EL PASO, TX 79925) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE PASSENGER DOOR ON THE DRIVER SIDE LOCKED ITSELF. CANNOT BE OPENED FROM EITHER INSIDE OR OUTSIDE. IT IS SAFETY CONCERN SINCE I CAN'T PUT CHILD LOCK ON THE OTHER PASSENGER SIDE JUST INCASE IT LOCKS ITSELF TOO. MY CHILD IS NOT SAFE
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROUND ROCK HYUNDAI (2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER HYUNDAI OF EL CAJON LOCATED AT 1385 E. MAIN ST, EL CAJON, CALIFORNIA 92021 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AS I WAS DRIVING ON THE HIGHWAY I NOTICED MY MPH STARTING TO GO DOWN. MY FOOT WAS ALL THE WAY DOWN ON THE GAS AND MY MPH STARTED TO GO DOWN. MY CAR STARTED MAKING SOME NOISES AND AFTER A FEW MINUTES MY MPH SHOT DOWN COMPLETELY AND I NOTICED SMOKE COMING FROM THE BACK OF MY CAR. I PULLED OVER AS QUICKLY AS I COULD TO AVOID GETTING HIT BY ANOTHER VEHICLE. I TURNED OFF MY CAR AND HAD TO GET IT TOWED. AFTER DOING MY RESEARCH IT SEEMS THERE HAVE BEEN ISSUES WITH 2017 HYUNDAI TUCSON ENGINES THAT I WISH I KNEW ABOUT BEFORE PURCHASING THE VEHICLE !
I BOUGHT MY 2017 WITH 38,000 MILES ON IT AND I DROVE A TOTAL OF 400 MILES A WEEK FOR WORK. I HAD BEEN TAKING IT TO THE LOCAL HYUNDAI DEALER FOR ROUTINE SERVICE AND NOT ONE TIME DID THEY MENTION THAT IT WAS BURNING OIL OR EVEN LOW WHEN THEY WOULD CHANGE IT. WE DECIDED TO START DOING IT OURSELVES AND WHEN MY HUSBAND DID THE NEXT OIL CHANGE HE NOTICED IT WAS COMPLETELY EMPTY OF OIL AND THERE WERE NO LEAKS VISIBLE. 2,400 MILES LATER MY ENGINE LIGHT COMES ON AND WE HAD TO ADD 5 QUARTS OF OIL TO THE CAR AND THE TICKING THAT I THOUGH WAS MAYBE THE AC GOING OR SOMETHING LIKE THAT, JUST SUDDENLY STOPPED. IT RAN IN MY DRIVEWAY THE NEXT MORNING FOR 10 TO 15 MIN WARMING UP FOR ME TO GO TO WORK. I DROVE 4 MILES WITH NO ABNORMALITIES IN SOUND OR DRIVABILITY. THEN ALL OF A SUDDEN I HEARD THIS LOUD SCREECHING NOISE AND MY CAR DIED. I GOT IT TO START BACK A SECOND TIME AND WAS LUCKY ENOUGH THAT I COASTED THE 1/2 MILE AROUND HILLS AND CORNERS TO BE ABLE TO GET PULLED INTO A DRIVEWAY AND OUT OF THE ROAD BEFORE IT COMPLETELY STOPPED ROLLING. IT IS NOW SITTING AT THE CARMAX THAT I BOUGHT IT FROM AWAITING A NEW MOTOR. I WAS INFORMED THAT THE ROOT CAUSE WAS APPARENTLY A BAD RING OR GASKET IN THE 3RD CYLINDER THAT GOES AROUND THE PISTON. MY OIL LIGHT NEVER ONE TIME CAME ON TO TELL ME THERE WAS EVER ANY ISSUES NOR DID IT GIVE ME ANY INDICATION . I WAS UP TO DATE ON MY OIL CHANGES AND IT HAD ONLY BEEN 2,400 MILES LIKE I SAID, SINCE THE LAST ONE. IT HAS 70,000 MILES ON IT NOW AND NEEDS A BRAND NEW MOTOR DUE TO A MOTOR MALFUNCTION THAT WAS CAUSED BY THE MANUFACTURING OF THE MOTOR. HAD I NOT BEEN ABLE TO COST OUT OF THE ROAD, I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED JUST TRYING TO GET MY CAR AND MYSELF TO A SAFE LOCATION.
I CALLED TO HAVE THE RECALL FIXED AND WAS INFORMED THERE IS A WAITING LIST OF UNKNOWN LENGTH. THIS COULD BE A POTENTIALLY FATAL PROBLEM. THERE SHOULD NOT BE A WAITING LIST.
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE SUDDENLY STOPPED ACCELERATING AND SMOKE STARTED TO APPEAR FROM UNDER THE HOOD AND FROM THE TAIL OF THE VEHICLE. AFTER NEARLY BEING HIT BY A VEHICLE TRAVELING BEHIND MINE I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY AND EXIT THE VEHICLE I OBSERVED FLAMES AND SMOKE COMING FROM UNDER THE VEHICLE. THE FLAMES LUCKILY EXTINGUISHED ON THEIR OWN. AFTER HAVING THE VEHICLE TOWED TO THE HYUNDAI DEALERSHIP THEY CONFIRMED THAT THE ENGINE HAD FAILED AND THAT A PISTON HAD GONE THROUGH THE ENGINE WALL. THIS SEEMS TO BE A COMMON PROBLEM FOR HYUNDAI WITH THESE YEAR VEHICLE AND ENGINE TYPE SO I WANTED TO MAKE SURE TO REPORT THE INCIDENT.
CURRENTLY AWAITING A LETTER FROM THE DEALER TO HAVE MY TUCSON FIXED DUE TO THE RECALL THAT COULD START A FIRE. CURRENTLY NOT ABLE TO RENT IT OUT DUE TO OPEN RECALL.
I WAS DRIVING ON HEY DO 70 CAR MADE A NOISE DROPPED TO 65 PPL WAS HONKING AT ME I LOOKED IN REAR VIEW MIRROR I SEE SPARKS COMING FROM BOTTOM OF CAR. I IMMEDIATELY MERGED TO THE RIGHT TURN CAR OFF AND IT STARTED SMOKING. I HAVE NO WARNING ⚠️ INDICATORS ON IN CAR TO SAY SOMETHING IS WRONG.
2017 HYUNDAI TUSCAN WILL LOSE ACCELERATION WHEN DRIVING DOWN THE HIGHWAY OR ANY STREET. SLOW ACCELERATION FROM COMPLETE STOP. AFTER PULLING OVER SHUTTING THE VEHICLE OFF AND RESTARTING IT WILL ACCELERATE PROPERLY SOMETIMES FOR MINUTES, SOMETIMES FOR DAYS. THIS HAS BEEN HAPPENING SINCE PURCHASING THE VEHICLE ABOUT 7-8 MONTHS AGO.
THERE IS A CURRENT RECALL ON THIS VEHICLE: NHTSA RECALL NUMBER20V543000. I HAVE CALLED THE DEALER AND THEY HAVE NO IDEA OF WHEN HYUNDAI WILL PROVIDE A FIX. SINCE THIS DEFECT CAN CAUSE THE CAR TO CATCH FIRE CAN YOU PLEASE FIND OUT ABOUT THE FIX FOR THIS PROBLEM.
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THREE TIMES IN TWO MONTHS I STOP AT RED LIGHT OR STOP SIGN TAKE OFF AND MY TUCSON WOULD STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT GO AFTER PADDING THE GAS PEDDLE THREE TO FOUR TIMES THE CAR WOULD GO THEN I AM WORRIED THAT ANOTHER CAR WILL RUN IN TO ME OR HIT ME AND SOME ONE WILL GET HURT IF NOT KILLED
1) HYUNDAI FAILURE TO NOTIFY ME OF SAFETY RECALL 195 REGARDING A POTENTIAL FOR FIRE EVEN THOUGH THE VEHICLE REGISTRATION ADDRESS HAS NOT CHANGED SINCE JANUARY 2019. I LEARNED OF IT FROM OTHER SOURCES ON 1/9/21. 2) HYUNDAI FAILURE TO PROVIDE ANY INFORMATION REGARDING WHEN THE WHEN THE CAR WILL BE REPAIRED PER THEIR RESPONSE TO HYUNDAI CONSUMER AFFAIRS CASE#: 17671663. LOCAL DEALER DOES NOT KNOW WHEN THEY WILL GET THE PARTS TO FIX IT.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
WE SAW IT ON INTERNET HYUNDAI TUCSON 2017 HAD RECALLS ON THE BRAKES THAT THEY MAY CATCH ON FIRE.DEALERSHIP SAID YES. TOOK TO DEALERSHIP-APPT.1/15/2021. NO PART. CALLED TODAY-NO PART IN .
HYUNDAI HAS A MANUFACTURER RECALL FOR THIS VEHICLE, NHTSA RECALL # 20V543000. I WAS INFORMED BY THE SERVICE DEPARTMENT AT MY HYUNDAI DEALERSHIP (NAPLETON HYUNDAI IN HAZELWOOD, MO) THAT THERE IS AN ACTIVE RECALL, BUT THEY DO NOT HAVE THE PARTS NEEDED OR A SOLUTION TO FIX THIS RECALL. I DON'T UNDERSTAND WHY A RECALL CAN BE ISSUED FOR WHAT MAY BE A SERIOUS SAFETY ISSUE (POTENTIAL ENGINE COMPARTMENT FIRE), AND YET HYUNDAI DOES NOT HAVE A SOLUTION OR THE PARTS NEEDED TO FIX THIS PROBLEM. ADDITIONALLY, THE SERVICE ADVISOR AT NAPLETON HYUNDAI INFORMED ME THAT THERE IS A SOLUTION FOR THIS RECALL FOR HYUNDAI TUCSONS IN THE 2019 THROUGH 2021 MODEL YEARS, BUT APPARENTLY AS THE PARTS BECOME AVAILABLE HYUNDAI DEALERS ARE USING THOSE PARTS TO FIX CARS THAT ARE IN THEIR STOCK OF CURRENT INVENTORY, PERHAPS AT THE EXPENSE OF NOT HAVING THEM AVAILABLE TO FIX THOSE 2019 THROUGH 2021 MODELS. MY VEHICLE IS A HYUNDAI TUCSON FROM THE 2017 MODEL YEAR. I AM NOT COMFORTABLE WITH HAVING TO JUST "LIVE WITH" THIS POTENTIAL FIRE RISK UNTIL HYUNDAI COMES UP WITH A SOLUTION FOR MY MODEL YEAR, AND THEN COMES UP WITH THE NECESSARY PARTS TO MAKE THE REPAIRS. IF THEIR IS A RECALL FOR AN AUTOMOBILE, THERE SHOULD BE A SOLUTION READILY AVAILABLE FOR THE CONSUMER FROM THE MANUFACTURER.
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
RECEIVED A CALL ( NOT A NOTICE VIA MAIL) ON 1/26/21, FROM THE CARSON CITY, NV. HYUNDAI DEALERSHIP THAT THERE IS A RECALL ON MY VEHICLE. RECALL IS ON THE ABS BRAKE SYSTEM. THE (HECU) HYDRAULIC ELECTRONIC CONTROL UNIT IS DEFECTIVE, CAUSING WIRES TO CORRODE & CAUSE A ELECTRICAL SHORT RESULTING IN COMPARTMENT ENGINE FIRES. I WAS TOLD THAT THERE IS NO SOLUTION TO REPAIR. I WAS TOLD NOT TO PARK MY VEHICLE IN MY GARAGE ANY LONGER BECAUSE A FIRE COULD HAPPEN EVEN IF THE VEHICLE IS NOT RUNNING. THEY OFFERED TO BUY MY VEHICLE BACK @ BLUE BOOK VALUE. MY VEHICLE IS PAID OFF & ONLY HAS 29,000 MILES ON IT & IN EXCELLENT CONDITION. I AM AT A LOSS TO FIGURE OUT WHAT TO DO ABOUT THIS ISSUE. I'M GOING TO CONTACT A LEMON LAW ATTORNEY TO SEE IF I CAN GET THE FULL PURCHASE PRICE OF THE VEHICLE REFUNDED TO ME & THEY CAN HAVE THE DEFECTIVE VEHICLE BACK . THE DEALERSHIP IS TRYING TO GET ME TO TRADE IN MY VEHICLE FOR A NEW VEHICLE, WHICH I DO NOT WANT TO DO .THE VEHICLE HAS ALWAYS BEEN PARKED IN THE GARAGE & NOW IS PARKED OUTSIDE ON THE DRIVEWAY BECAUSE OF THE FIRE DANGER. I'M AFRAID TO DRIVE THIS VEHICLE. HELP!!!
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 50 MPH, AN ABNORMAL BURNING ODOR WAS PRESENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI( 111 S CENTRAL AVE #1, HARTSDALE, NY 10530; (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED CONTACT TO PLACE THE VEHICLE OUTSIDE AND CHECK FOR LEAKS. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
FRONT PASSENGER'S DOOR TAKES MORE THAN ONE TRY TO OPEN. SAME PROBLEM HAPPENED TO THE DRIVER'S DOOR. VEHICLE WAS LOCKED AND STATIONARY BOTH TIMES. APPARENTLY THIS ISSUE IS PRETTY COMMON WHEN IT SHOULDN'T. IT'S A MAJOR SAFETY CONCERN AND I'M CONCERNED THAT ANOTHER ONE OF THE DOORS COULD FAIL TO OPEN DURING AN EMERGENCY.
WHEN DRIVING ON THE HIGHWAY, DRIVER EXPERIENCED SUDDEN NUDGE AND WHITE SMOKE STARTED TO SHOW. ONCE PULLED OVER, DRIVER NOTICED THE CAR IS LEAKING. THE IGNITION WOULD NOT GO. IT WAS EXAMINED AND SHOWED THAT THE ROD PUNCTURED THE ENGINE AS WELL AS THE OIL FILTER, TRAILING OIL FOR MORE THAN A MILE. THE OIL WAS BURNING IN THE PUNCTURED ENGINE AND CAUSED THE SMOKE. THE CRANK SHAFT BROKE IN HALF NOT ALLOWING STARTER TO GO AS WELL.
MY 2017 HYUNDAI TUCSON CONSUMES MORE THAN 3 QUARTS OF OIL BETWEEN FILTER CHANGES. I NOTICED THE OIL CONSUMPTION AROUND 36K MILES. I HAVE TAKEN THE CAR TO SOUTHTOWN HYUNDAI (RIVERDALE, GA) MANY TIMES FOR THIS ISSUE. THE DEALER DID 3 OIL CONSUMPTION TEST, ALL FAILED. I WAS TOLD NOTHING CAN BE DONE AT THE MOMENT. I EVEN REACHED OUT TO CORPORATE, WITH NO RESPONSE BACK. THE VEHICLE CURRENTLY HAS 75K MILES ON THE ENGINE. PLEASE HELP.
WHEN ON ANY HILL (REVERSING OR FORWARD), IN HEAVY BUMPER TO BUMPER TRAFFIC, AND IN SOME INTERMITTENT SITUATIONS, THE VEHICLE EXPERIENCES A LOSS OF POWER. THE SCARIEST PART OF THIS IS THAT THE CAR JOLTS QUICKLY ONCE IT FINALLY "FINDS A GEAR" AND DECIDES TO GO. WHEN MY CAR DIES BECAUSE IT CAN'T DEAL WITH SLOWER BUMPER TO BUMPER TRAFFIC, THERE'S A PROBLEM! WHEN I'M TRYING TO BACKUP ON A HILL AND THERE'S AN OBJECT BEHIND ME AND I NEARLY HIT IT BECAUSE I CAN'T GET THE CAR TO GO, IT'S A PROBLEM. IT'S A MANUFACTURERS PROBLEM THAT YOU AND THEY KEEP IGNORING! JUST LIKE THE FIRES THAT THEY IGNORED FOR YEARS. THE DEALERSHIPS REPORT TO HUNDREDS OF CUSTOMERS THAT THIS IS NORMAL. IT IS NOT NORMAL. FROM WHAT I HAVE FOUND IN MY RESEARCH, IT'S CAUSED BY A COUPLE OF THINGS. THE FUEL FILTER IS CONSTANTLY DIRTY FROM WHATEVER FUEL TANK COATING HYUNDAI USED ON THE INSIDE OF THE FUEL TANK THAT IS FLAKING OFF. THE SECOND REASON IS A PROBLEM WITH THE DCT. IT SHOULD BE ENGAGING THE 1ST GEAR AND IT'S NOT. IT SHOULD BE SOMETHING AS SIMPLE AS AN UPDATE WITH THE COMPUTER SYSTEMS BUT HYUNDAI DOESN'T CARE ABOUT KEEPING THEIR CUSTOMERS SAFE. IT'S RIDICULOUS THAT HUNDREDS AND THOUSANDS OF PEOPLE COMPLAIN ABOUT THESE ISSUES AND NOTHING IS DONE. NOT AN INVESTIGATION UNTIL THEY GET ENOUGH AND SOMEONE PAYS A LAWYER TO DO IT.BECAUSE THIS HAPPENS ALL THE TIME, I AM PUTTING THE ESTIMATED DATE OF PURCHASE LIKE OTHER CUSTOMERS HAVE DONE ON HERE.
I HAVE DONE A SIGNIFICANT AMOUNT OF RESEARCH AND FOUND THAT THE HYUNDAI TUCSON HAS THREE POTENTIAL PROBLEMS THAT CAUSE THE ISSUES WITH THE STALLING/LOW POWER ON TAKEOFF. I BELIEVE THAT PART OF IT MIGHT BE THE TRANSMISSION NOT ENGAGING PROPERLY IN 1ST GEAR AND THAT SHOULD BE SOMETHING THEY CAN FIX WITH A COMPUTER UPDATE. THE SECOND FROM WHAT I'VE READ IS THAT THE FUEL TANK HAS A MATERIAL FLAKING OFF ON THE INSIDE OF THE FUEL TANK CAUSING THE FUEL FILTER TO BE DAMAGED/CLOGGED. THE THIRD AND FROM WHAT I HAVE READ, THE REASON SOME OF THE TUCSONS FAIL IS A BAD CRANK SHAFT. MY GUESS IS THAT THE BAD CRANK SHAFT HAPPENS OVER TIME AND THAT THE PROBLEMS START WITH THE FUEL CLOGS. THE FUEL SYSTEM NEEDS TO BE EXAMINED TO ENSURE THAT THE "FLAKING OFF" MATERIAL DEFECT INSIDE THE TANK IS NOT THE CAUSE OF THE FUEL FILTER BEING CLOGGED AND EVENTUALLY THE CAR FAILS. THE LOSS OF POWER IS SCARY AND DANGEROUS AND MUST BE RESOLVED. WOULDN'T IT BE CHEAPER IF HYUNDAI REPLACED ALL THE FUEL TANKS ON THE CARS WITH ONE THAT DOESN'T HAVE A DEFECTIVE MATERIAL COATED ON THE INSIDE OF THEM RATHER THAN REPLACE MOTORS AND KEEP DOING WORK ON THEM OVER AND OVER AND OVER?
NHTSA #20V543000 RECALL NUMBER 195 STILL HAS NO REMEDY FOR THIS YEAR MODEL. THE DEALER I JUST BOUGHT MY VEHICLE FROM HAS 13/14 CERTIFIED PRE OWNED WITH OPEN RECALLS OF THIS NATURE. I PURCHASED AND THEN WAS TOLD I COULD NOT TAKE IT UNTIL THE RECALL WAS FIXED. UNDERSTANDABLE AND APPRECIATED. THE NEXT DAY NOBODY WOULD ANSWER MY TEXTS OR MESSAGES. UPON RESEARCHING I SEE WHY. OBVIOUSLY I DO NOT WANT TO DRIVE MY CHILD AROUND IN A 'NEW' VEHICLE THAT MIGHT CATCH FIRE. WHY DO YOU ALLOW THEM TO CONTINUE TO SELL THEM? WHY ISN'T THERE A REMEDY AFTER 2.5 YEARS?!?
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *AS THE CONSUMER STATED THE ENGINE SEIZED DUE TO METAL DEBRIS IN THAT WAS NOT COMPLETELY REMOVED FROM THE CRANKSHAFT. *JS *JS
THE AUTOMATIC DUAL CLUTCH HESITATES WHEN ATTEMPTING TO ACCELERATE AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS ON THE EXPRESSWAY DUE TO THIS ISSUE, ESPECIALLY WHEN MERGING OR TURNING. VEHICLE STALLS FOR 30 SECONDS OR MORE.
ENGINE LOST OIL PRESSURE TO ROD BEARINGS. NO WARNING LIGHTS OF ANY KIND. THE CONNECTING ROD BEARINGS WERE VERY LOUD AND ENGINE STALLED A FEW TIMES. I HAD VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS CAME ON SUDDENLY, WITHOUT CHECK ENGINE CODES OR WARNINGS. THE FACTORY DENIED RESPONSIBILITY, SAYING THE WARRANTEE EXPIRED. I AM NOT CLAIMING WARRANTEE COVERAGE, BUT THE SYMPTOMS ARE VERY SIMILAR TO RECENT RECALL AND SAFETY RECALL ISSUES FOR WHICH NHTSA FINED HYUNDAI FOR NEGLIGENCE. NJ
HYUNDAI TUCSON 1.6L TURBO ENGINE BURNS OIL INTERNALLY BEFORE 3,000 MILE OIL EXCHANGE. STARTED AROUND 75K MILES. THE TRUCK HESITATES AND WANTS TO STALL. I HAVE TO ADD QUART OF OIL EVERY 2K MILES BEFORE OIL EXCHANGE. THERE IS NO VISIBLE OIL LEAKS. IGNITION COIL ERROR CODE DIAGNOSTICS POINT TO MIS-FIRING OF CYLINDER 2. REPLACED SPARK PLUGS AND SWITCH KNOWN GOOD IGNITION COIL BUT SAME ERROR CODE AND ENGINE LIGHT. THIS TRUCK MAKE, YEAR AND MODEL IS WELL KNOWN AT OIL EXCHANGE SERVICE CENTERS FOR RUNNING LOW ON OIL BECAUSE IT BURNS OIL UNKNOWINGLY TO IT'S VEHICLE OWNERS.
DRIVER SIDE BRAKE LIGHT HAS GONE OUT 4 TIMES IN 3 YEARS
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED AND SHUT-OFF IN THE MIDDLE OF THE TURN. THE VEHICLE COASTED ACROSS THE STREET TO AVOID ONCOMING TRAFFIC. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO GERALD HYUNDAI (209 HANSEN BOULEVARD, NORTH AURORA, IL 60542, (877) 781-4106) WHERE THE MECHANIC TEST DROVE THE VEHICLE HOWEVER, COULD NOT DUPLICATE THE FAILURE. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS POSSIBLY CAUSED BY THE DUAL CLUTCH SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
ENGINE FAILURE AT 121K MILES. I DRIVE LONG DISTANCES FOR WORK SO THE MILES ARE SUPER EASY NOT STOP AND GO. I NOTICED A KNOCKING NOISE AT CERTAIN THROTTLE PEDAL POSITIONS, I PULLED INTO A GAS STATION AND CHECKED THE OIL AND IT WAS BARELY TOUCHING THE DIP STICK SO I BOUGHT A QUART OF OIL AND THIS PUT THE LEVEL IN THE MIDDLE OF THE ACCEPTABLE RANGE ON THE DIP STICK. I PROCEEDED TO GET SOMEWHERE CLOSER TO MY HOME. AS I WAS DRIVING ON THE INTERSTATE THE CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING SO I GOT OFF ONTO THE EXIT AND AT THE TOP THE MOTOR MADE A HARD NOISE AND STOPPED AND ALL THE LIGHTS CAME ON THE DASH AND SMOKE CAME FROM UNDER THE CAR. THERE WAS OIL ON THE GROUND SO I ASSUME THE OIL PAN HAD A HOLE FROM A ROD FAILURE. I CHANGE MY OWN OIL EVERY 7500N MILES WHEN THE FACTORY SETTING TELLS ME IT'S TIME. I USE MOBIL 1 SYNTHETIC OIL AND A GOOD FILTER EVERY TIME. I HAD THE OIL CHANGED THE FIRST TIME AT HYUNDAI OF ONTARIO, CALIF AND THE SECOND TIME AT JIFFY LUBE IN REDLANDS, CA. THE PRICE FOR SYNTHETIC OIL CHANGE WAS RIDICULOUS WHEN I CAN DO IT FOR HALF MINIMUM. HYUNDAI HAS SAID SINCE I HAVE NO INVOICES FOR OIL CHANGES THEY WILL NOT COVER MOTOR FULLY? I KNOW THE COMPUTER CAN BE ACCESSED TO SEE THE DATES WHEN I RESET THE METER MILES. I KNOW SINCE DOING MY RESEARCH HYUNDAI HAS HAD THE VERY SAME PROBLEMS WITH PRIOR YEAR CARS. I BELIEVE THEY SHOULD PAY FOR THIS PROBLEM A CAR LIKE THIS SHOULD LAST WELL INTO 200 TO 300K MILES WHEN TAKEN CARE OF PROPERLY. I HAVE HAD A HONDA AND TOYOTA THAT DID HIGH MILEAGE WITH NO PROBLEMS. HYUNDAI STILL HAS A PROBLEM WITH THE 2.0 LITER MOTORS. THE WARRANTY NEEDS TO BE MADE LONGER TO 200K MILES IF THEY HAVE REALLY FIXED THE PROBLEM WITH THIS MOTOR. I WILL NEVER BUY OR RECOMMEND A HYUNDAI VEHICLE TO ANYONE!
CAR HESITATES AND ALMOST STALLS AT LOW SPEED EX: PARKING LOT CAR WILL BUCK AND ACT LIKE IT WANTS TO CUT OFF. WHEN AT A STOP, LIKE A STOP SIGN, WHEN PUTTING FOOT ON THE GAS, CAR WILL GO FORWARD, AND THEN NOT CONTINUE GOING, IT WILL REV AND THEN KICK INTO GEAR, LUNGING FORWARD. VERY DANGEROUS IN MY OPINION. THIS ISSUE IS NOT INTERMITTENT, HAS ALWAYS BEEN AN ISSUE
TRANSMISSION HESITATES FROM THE START OF DRIVING IN MOTION
OUR 2017 HYUNDAI TUCSON IS GOING THROUGH A LOT OF OIL. WE ARE HAVING A CONSUMPTION TEST DONE. I CALLED THE HYUNDAI DEALER WHERE WE HAD THE OIL CHANGE AND HE SAID HE HEARD SOMETHING ABOUT HYUNDAI TUCSON'S BURNING THROUGH A LOT OF OIL. I DID SEE A LAWSUIT FOR THE 2016 MODELS AND THINK 2017 MODELS ARE HAVING SIMILAR ISSUE. OUR SEAT RECLINING ELECTRICAL BUTTON IS ALSO FAILING THE SEAT TO RECLINE PROPERLY.
TRAVELING ON AN EXIT RAMP OFF THE HIGHWAY THE ENGINE FAILED COMPLETELY. I HAD TO CASH IT DOWN AND RESTART THE VEHICLE. PROCEEDING ON THE NEXT HIGHWAY THE CAR CONTINUALLY STALLED APPROXIMATELY 10 TIMES BEFORE FINDING A SAFE PULLOVER; PUTTING MYSELF AND OTHER LIVES AT RISK. I TAKE EXCELLENT CARE OF MY VEHICLE FOLLOWING ALL MAINTENANCE GUIDELINES TO KEEP A HAPPY AND HEALTHY VEHICLE. IT'S A HUGE DISAPPOINTMENT THAT AFTER JUST A FEW WEEKS SHORT OF THREE YEARS OF OWNERSHIP I'M TOLD THE ENGINE BLEW 'FOR NO REASON - THESE THINGS JUST HAPPEN'.
VEHICLE STALLED 2/21/2020 AT A STOP LIGHT AND LEFT ME STRANDED RESULTING IN A TOW TO THE DEALERSHIP. AFTER LENGTHY PROCESS WITH HYUNDAI CORP AND DEALERSHIP, I WAS FORCED TO PURCHASE NEW ENGINE SINCE THEY CLAIM MY INCIDENT DOES NOT FALL UNDER WARRANTY DUE TO "OUTSIDE INFLUENCES" SINCE HYUNDAI DID NOT WANT TO OWN UP TO A DESIGN FLAW THAT HAS NOW RESULTED IN A RECALL OF THOUSANDS OF VEHICLES. NEW ENGINE STILL STALLS WHEN TRYING TO ACCELERATE, BUT HAS NOT LEFT ME STRANDED YET. THIS WILL BE MY LAST HYUNDAI FROM SEVERAL INTERACTIONS REGARDING THIS INCIDENT. HYUNDAI NEEDS TO OWN UP TO THESE SAFETY ISSUES IN ALL THEIR ENGINES ACROSS ALL YEARS. THE 2016 AND 2017 TUSCON'S ARE EXPERIENCING THE EXACT SAME PROBLEMS AS THE 2014, 2015, 2018, AND 2016 MODELS.
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION, UNBEKNOWNST TO ME WHEN I PURCHASED IT USED NOV 2019. HAD I KNOWN, AND RESEARCHED ALL THE ISSUES, I WOULD NEVER HAVE BOUGHT IT. THIS VEHICLE IS DANGEROUS DUE TO THE WAY THE TRANSMISSION STALLS WHEN FIRST STARTING AND AS YOU PUSH THE GAS A LITTLE MORE TO GET IT TO GO, IT JETS FORWARD TOO FAST. IT IS A SAFETY ISSUE THAT HYUNDAI AND NOT WILLING TO DO ANYTHING ABOUT. IT IS UNSAFE TO DRIVE THIS VEHICLE ON SNOWY ROADS, WHICH I DID THIS PAST WINTER AND FELT VERY UNSAFE DUE TO THE STALL AND THEN JET FORWARD ISSUE. I WOULD NEVER ALLOW A NEW/YOUNG DRIVER TO USE THIS VEHICLE BECAUSE OF THIS ISSUE. THERE HAVE BEEN A COUPLE TIMES I WAS ALMOST HIT BECAUSE OF THE STALL WHEN PULLING OUT INTO TRAFFIC AND ALSO A FEW TIMES WHEN I FELT I COULD LOSE CONTROL OF THE VEHICLE DUE TO THE JETTING FORWARD. MY PREVIOUS VEHICLE WAS ALSO A HYUNDAI TUCSON, MINUS THE DUAL CLUTCH, AND IT WAS THE BEST VEHICLE I'D EVER OWNED. PASSED IT DOWN TO MY BROTHER WITH 265,000 MILES ON IT AND STILL GOING STRONG. I HAD NO IDEA HYUNDAI HAD CREATED THIS DUAL CLUTCH AND NOW I AM STUCK PAYING FOR A VEHICLE THAT IS NOT SAFE TO DRIVE. THIS HAS BEEN HAPPENING EVER SINCE I PURCHASED IT USED NOV 2019 AND I HAVE CONTACTED HYUNDAI TWICE ABOUT IT. THE FIRST TIME THEY HAD ME TAKE IT IN TO RESET THE DRIVER TRAINING MODE. THE SECOND TIME THEY SAID THERE IS NOTHING WRONG WITH THE VEHICLE. I NOW KNOW WHY THE PREVIOUS OWNER TRADED IT IN WITH ONLY 14,000 MILES. :(
THE TURBO WENT OUT OF IT AND THE DEALERSHIP SAID IT NEEDED A WHOLE NEW ENGINE WE TOOK IT TO ANOTHER PLACE TO GET SECOND OPINION AND THEY SAID IT NEEDED A NEW TURBO, WE PUT THAT ON A YEAR AGO AND NOW ITS BAD AGAIN. WHEN DRIVING IT WE NOTICED IT KEPT LOOSING POWER, FIRST TIME WAS IN THE FALL OF 2019 AND JUST NOW ITS STARTED THE SAME THING LOOKING POWER AND ENGINE CODE WITH TURBO
BOUGHT THE CAR NEW IN FEBRUARY 2017. AS OTHERS HAVE NOTED, WHEN I APPLY THE GAS, THE CAR HESITATES AND THEN SURGES. VERY DANGEROUS AT INTERSECTIONS WHERE YOU HAVE TO GET UP TO SPEED AMONG OTHER CARS. BACKING UP ON A HILL IS VERY DIFFICULT - NOTHING HAPPENS UNTIL IT SUDDENLY JUMPS. HOLDING AND INCHING FORWARD ON A HILL IS SIMILARLY A CHALLENGE. THE DEALER OF COURSE SAYS THERE'S NOTHING WRONG. THE THIRD TIME I COMPLAINED THEY FINALLY SAID IT WAS A DESIGN ISSUE AND THERE'S NOTHING THAT CAN BE DONE. OTHER THAN THAT, THE CAR IS QUITE WELL DESIGNED. I REALLY LIKE EVERYTHING ELSE. BUT HYUNDAI REALLY SCREWED THIS UP AND I DON'T WANT TO DRIVE SUCH AN UNSAFE CAR. I WILL PROBABLY SELL IT AT A LOSS AND I DOUBT I'LL EVER BUY ANOTHER HYUNDAI. VERY POOR. THIS FORM REQUIRES ME TO PUT A DATE THAT THE INCIDENT HAPPENED. IT HAPPENS ALL THE TIME, SO I JUST ENTERED THE DAY I BOUGHT THE [XXX] THING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHEN TRYING TO ACCELERATE FROM A STOP, ENGINE/TRANSMISSION HAS SEVERE HESITATION, NO MOVEMENT FOR ABOUT 5 SECONDS THAN HAS VERY LITTLE POWER AND RPMS REV INTO THE RED ZONE UNTIL IT FINALLY 'KICKS IN' JERKING THE VEHICLE. THIS HAS BEEN A DANGEROUS SITUATION ON MANY OCCASIONS TRYING TO MAKE LEFT TURNS OR GET ONTO THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES SINCE BUYING THE VEHICLE BRAND NEW IN 2017 AND THEY TELL ME THE PROBLEM CANNOT BE REPLICATED VIA COMPUTER AND THAT IT IS NORMAL FOR THE DCT... NOTHING ABOUT THIS IS NORMAL. IT IS VERY DANGEROUS.
SEEMS LIKE WHEN THE TEMPERATURE REACHES ABOUT 90 DEGREES TRANSMISSION HAS A PROBLEM LEAVING A STOP AT A NORMAL SPEED NO MATTER H0W MUCH GAS PEDAL IS APPLIED IT TAKES 5 TO 10 SECONDS FOR THE CAR TO MOVE FOWARD AT A REGULAR SPEED ALMOST LIKE THE OLD DAYS WHEN YOU TRY TO TAKE OFF IN SECOND OR THIRD GEAR IN A STICK SHIFT. PULLING OUT INTO TRAFFIC IS VERY DANGEROUS BECAUSE YOU EXPECT TO BE IN A SAFE PLACE BY THE TIME TRAFFIC ARRIVES OR WHEN LEAVING A STOP SIGN OTHER DRIVERS EXPECT YOU TO PULL AWAY AT A RESONABLE SPEED, POSSIBLY MAKINGS FOR A REAR END ACCIDENT. THIS IS A VERY DANGEROUS SITUATION WHICH HYUNDAI SEEMS TO BE IGNORING. I WOULD BE VERY SURPRICED IF THERE HAS'NT BEEN AN ACCIDENT FROM THIS PROBLEM SOMETHING NEEDS TO BE DONE SOON. THIS HAS HAPPENED EACH SUMMER WHEN THE TEMPERATURE REACHES APPROX. 90 DEGREES. VEHICLE HAS BEEN TAKEN TO DEALERS SERVICE DEPARTMENT 2 TIMES SO FAR WITH THIS PROBLEM THEY STATE THE CANNOT DUPLICATE PROBLEM SO NOTHING CAN BE DONE. THERE SEEMS TO BE QUITE A FEW HYUNDAI OWNER WITH THIS SAME PROBLEM WITH THE SAME RESULTS AS MINE THE LAST SERVICE REPORT SHOWS IN AND OUT MILAGE OF 12 MILES, YET STATES THE UNIT WAS TEST DRIVEN AT LEAST 4 TIMES IN THE WEEK THEY HAD MY VEHICLE TO DUPLICATE THE PROBLEM, UNFORUINATLY THE TEMPERATURE DO NOT REACH 90 DEGREES IN THAT WEEK AND THEY MUST HAVE NOT DRIVEN VERY FAR WITH THE TEST DRIVE, LESS THAN 3 MILES EACH TEST DRIVE, NOT MUCH FOR TEST DRIVES .
MY VEHICLE HAS A CONSISTENT DELAY IN ACCELERATION AND THE VEHICLE STUTTERS WHENEVER I PRESS THE ACCELERATOR PEDAL FROM A STOP OR WHEN INCREASING SPEED WHILE MOVING SLOWLY. PRESSING THE ACCELERATOR ALSO RESULTS IN THE RPMS INCREASING AND DELAYED ACCELERATION OF THE VEHICLE. THE DELAYED ACCELERATION HAS RESULTED IN ME BEING DANGEROUSLY STUCK IN THE MIDDLE OF AN INTERSECTION ON MORE THAN ONE OCCASION WITH CARS HAVING TO GO AROUND ME. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS A TURBO LAG HOWEVER MY ISSUE IS DESCRIBED IN THE RECALL BROCHURE FOR DUAL CLUTCH TRANSMISSIONS THAT I WAS TOLD MY VEHICLE IS NOT A PART OF. ALL INSTANCES HAVE OCCURRED ON CITY STREETS AND HAVE BEEN OCCURING SINCE I PURCHASED THE CAR NEW IN APRIL 2017.
CAR DOES NOT WANT TO TAKE OFF, ALMOST BEEN HIT. DEALERSHIP SAYS CAR IS FINE. I DO NOT FEEL SAFE IN THIS CAR.GETTING ON THE HIGHWAY IT HESITATES.
SEVERAL TIMES NOW WHEN MY CAR IS AT A COMPLETE STOP, AND I TRY TO PRESS THE GAS THE CAR WILL NOT MOVE FOR AT LEAST 2-3 SECONDS AND THEN WHEN IT DOES BEGIN TO MOVE, IT CREEPS ALONG. IT IS A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC BECAUSE I HAVE NO IDEA IF MY CAR WILL BE FAST ENOUGH TO MOVE OUT OF THE WAY. SEVERAL TIMES I HAVE HAD TO BACK UP WHEN I REALIZED MY CAR WAS NOT GOING TO MAKE THE GAP WHEN TURNING LEFT, OR I HAVE MISSED A LIGHT BECAUSE THE CAR WOULD NOT MOVE FORWARD FOR WHAT FEELS LIKE SECONDS ON END. THIS IS ONE EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOMEONE GETS INTO A LIFE THREATENING ACCIDENT. ONE INCIDENT THAT OCCURRED WAS WHEN I WAS ATTEMPTING TO PULL ONTO THE HIGHWAY WHEN MY CAR WAS STATIONARY. WHEN I BEGAN TO PULL OUT, MY CAR WAS LAGGING TERRIBLY, TO THE POINT WHERE I HAD MISSED A VERY CLEAR GAP AND HAD TO BACK UP QUICKLY AND OUT OF THE WAY OF AN ONCOMING CAR THAT WAS TRAVELING AT AT LEAST 60 MPH. NOT ONLY WAS THIS DANGEROUS BECAUSE I HAD NO SPEED TO GET ONTO THE HIGHWAY, I FELT LIKE A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. AFTER I FOUND ANOTHER OPENING TO PULL OUT, MY CAR STILL DID NOT REACT QUICK AND IT WAS CRAWLING UNTIL IT HIT ABOUT 30 MPH, WHICH ON A HIGHWAY IS AN EXTREMELY DANGEROUSS SPEED TO BE TRAVELING AT.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INTERMITTENTLY HESITATED FOR 3 TO 4 SECONDS AFTER DEPRESSING THE ACCELERATOR TO THE FLOORBOARD, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DUTCH MILLER HYUNDAI (1202 WASHINGTON AVE, HUNTINGTON, WV 25704) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL VEHICLE OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
FRONTAL SIDE WAS BADLY HIT BY OTHER PASSING CAR .IN A CROSSROADM..THE VEHICULE WAS WRECKED BUT THE AIRBAGS DID NOT DEPLYED. I CONTACTED HYUNDAI USA AND THEY TOLD ME TO CONTACT HYUNDAI PR. CREATED A CASE #3830 BUT THE INVESTIGATRO CLOSED THE CASE WITHOUT NOTICE OR INSPECTING THE DAMAGED OR CLAIM
FEB 2020 DRIVING ON INTERSTATE 70 ENGINE SEIZED WITH OIL SPRAYING OUT THE BOTTOM OF THE CAR WITH NO WARNING (LIGHT) OF ISSUE FROM THE VEHICLE. VEHICLE TOWED TO DEALERSHIP. VEHICLE HAS UNDER 50,000 MILES. WARRANTY DID NOT COVER ENGINE ISSUE (APPEALED 3X'S) PAID OUT OF POCKET FOR A NEW SHORT BLOCK ENGINE. HAVE NOT DRIVEN MUCH DUE TO QUARANTINE COVID-19 & EMPLOYEE CUT BACKS AT THE DEALERSHIP. RECENTLY (TODAY) RETURNED FROM A SHORT A TRIP (APPROX 150 MILES ON PA TURNPIKE) WITH OIL SPRAYING OUT FROM THE BOTTOM OF THE VEHICLE AGAIN. LUCKILY, THE ENGINE DID NOT SEIZE THIS TIME BUT IT WOULD HAVE IF I KEPT DRIVING. REGARDLESS, IT IS VERY DANGEROUS & UNSAFE. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE. WILL NEVER BUY ANOTHER HYUNDAI AGAIN AND WILL NEVER RECOMMEND THIS SO CALLED 'SAFE' VEHICLE TO ANYONE. *TR
VEHICLE IS HESITANT TO ACCELERATE. STUTTERS AND SHAKES. RETURNED IMMEDIATELY TO AUTO MECHANIC DEPARTMENT ON SEVERAL OCCASIONS. I WAS CONTINUOUSLY TOLD THE VEHICLE ONLY NEEDED WARMING. I SPECIFICALLY ASKED WHEN PURCHASING THIS VEHICLE IF THIS OFFERED A SMOOTH RIDE. CAR SALESMAN GUARANTEED SMOOTH AND SAFE. SO FAR IT HAS BEEN EVERYTHING BUT THAT. I AM ALSO EMBARRASSED TO GIVE ANYONE A RIDE DUE TO THE SHAKING STUTTERING. *TR
TOOK MY 2017 TUCSON TO THE DEALERSHIP MULTIPLE TIMES FOR THIS HESITATION/ SPUTTERS ISSUE AND EVERY SINGLE TIME I WAS TOLD NOTHING WAS WRONG. THEY KEEP WANTING TO CLEAN THE FUEL INJECTORS SO THEY WANT TO MAKE MORE MONEY. OBVIOUSLY THIS DID NOTHING AND THE HESITATION KEEP RECURRING. HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS ISSUE SINCE IT'S HAPPENING TO ME AND OTHERS. NOT SAFE TO DRIVE AND DO NOT TRUST THIS CAR NOR THE DEALERSHIP. THIS PROBLEM STARTED RIGHT AFTER I FIRST BOUGHT THE CAR IN 2017, TOOK IT IN AND TOLD ME NOTHING WAS WRONG. I AM THE ONLY OWNER AND WE ARE STILL DEALING WITH IT. *TR
SHORTAGE IN THE ELECTRICAL SYSTEM.. NEVER HAD SO MANY BULBS BLOWN OUT ON 1 CAR - BRAKE LIGHTS AND HEAD LIGHTS. NOW THERE IS A SHORTAGE IN THE HOOD... THE FAN KEEPS GOING EVEN WHEN THE CAR IS TURNED OFF, CLICKS A COUPLE OF TIMES AND THE FAR STARTS UP AGAIN. *TR
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061) WHERE THE VEHICLE WAS DIAGNOSED WITH A LOOSE DRAIN PLUG. DUE TO THE DAMAGE CAUSED BY THE LOOSE DRAIN PLUG, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE. AFTER AN EXTENSIVE INVESTIGATION, THE MANUFACTURER DEEMED THE FAILURE TO HAVE BEEN CAUSED BY THE NEGLIGENCE OF THE INDEPENDENT MECHANIC WHO SERVICED THE VEHICLE FOR OIL CHANGES. THE MANUFACTURER DENIED TO HONOR THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,110.
TRANSMISSION ISSUES - CAR WILL NOT PULL, AT TIMES, FROM A STANDING START OR WHEN STOPPED ON AN INCLINE. ENGINE REVS PUT CAR WILL NOT MOVE OR WILL HESITATE AS IT IS SEARCHING FOR A GEAR. TOOK IT TO THE SELLING DEALER, THEY TOLD ME IT'S A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSION AND THERE IS NO "ISSUES OR FIX". IT'S AN ONGOING ISSUE SINCE ABOUT A MONTH O=AFTER I PURCHASED THE CAR, WHICH I BOUGHT NEW IN JULY 2018. IT'S DANGEROUS!
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. AFTER SEVERAL SECONDS THE VEHICLE STARTED AND OPERATED AS INTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI (1499 S MILITARY HWY, CHESAPEAKE, VA 23320), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
THIS 2017 HYUNDAI IS EQUIPPED WITH A 7-SPEED, DUAL CLUTCH AUTO TRANSMISSION.. THE PROBLEM IS A SERIOUS HESITATION FROM 1ST GEAR TO 2ND GEAR. IN SOME INSTANCES THE POWERTRAIN MOMENTARILY SHUTS DOWN COMPLETELY. ALSO, THERE IS SEVERE CHATTERING WHEN MOVING FORWARD AFTER A COMPLETE STOP. I CAN'T TELL IF THE CHATTERING IS CAUSED BY THE GEARS JUMPING BACK AND FORTH BETWEEN 1ST AND 2ND OR IF THERE IS SLIPPAGE FROM ONE OF THE CLUTCH PACKS (THIS A TWIN CLUTCH PACK TRANSMISSION WITH OUT A TORQUE CONVERTER).THESE PROBLEMS BECOME PRONOUNCED AS TEMPERATURES RISE, SUCH AS HOT SUMMER DAYS. THE CONDITION OF THIS TRANSMISSION HAS BEEN REVIEWED BY MY DEALERS SERVICE DEPARTMENT AND I HAVE A COPY OF THE WORK ORDER. I NOW DRIVE MY HYUNDAI BY STARTING IN STICK SHIFT MODE, THAN SHIFTING TO AUTOMATIC AFTER 3RD GEAR. WHEN I VISITED THE DEALERS SERVICE DEPARTMENT I WAS TOLD : "CUSTOMER COMPLAINT COULDN'T BE DUPLICATED". THE HESITATION, THE CHATTERING AND OCCASIONAL SHUT DOWN OF THE POWERTRAIN IS VERY CONCERNING AND OBVIOUSLY IS A SAFETY ISSUE THAT MUST BE ADDRESSED.
REAR WINDOW SPONTANEOUSLY SHATTERED IN THE SPRING OF 2018 (EARLY MAY). CALLED DEALERSHIP WHO COULDN'T REPLACE AND SENT TO GO THROUGH INSURANCE. FALL OF 2019 (SEPTEMBER) THE SAME WINDOW SPONTANEOUSLY SHATTERED. BOTH TIMES NO PHYSICAL INJURY TO WINDOW, CAR WAS PARKED IN LOCKED LOT. THESE OCCURRED AT CHANGE OF SEASON. UPON RESEARCHING THIS ISSUE THERE ARE NUMEROUS DISCUSSIONS OF SPONTANEOUSLY SHATTERING WINDOWS FOR HYUNDAI VEHICLES. LUCKILY NO ONE WAS HURT THIS TIME. REPORTS OF THIS OCCURRING VARY FROM WHILE IN MOTION OR PARKED, ALTHOUGH BOTH OF MINE OCCURRED WHILE THE CAR WAS PARKED.
MY HYUNDAI TUCSON HAS APPROXIMATELY 67000 MILES ON IT. I HAD IT IN PRIOR TO WARRANTY EXPIRING FOR ENGINE NOISE. I WAS TOLD NOISE WAS NORMAL.ANS NO SERVICE NEEDED. I HAD THE NEXT ROUTINE OIL CHANGE AND NO ISSUES NOTED. I CHECKED MY OIL 2 DAYS AGO AND I ROUTINELY DO AND IT WAS REGISTERING NO OIL ON DIPSTICK. I HAVE NO OIL LEAKED ON DRIVEWAY OR CLIENTS DRIVES WHERE I PARK DAILY. I OUT OIL IN AND IMMEDIATELY TAKE TO DEALERSHIP. THEY CALLED LATER TO ASK.IF I HAD PURCHASED A EXTENDED WARRANTY? WHY ASK THIS? THEN SAID THEY WOULD CALL ONCE THEY KNEW THE ISSUE. THEY CALLED LATER TO LET ME KNOW I HAD METAL SHAVINGS IN MY ENGINE AND IT WOULD NEED REPLACEMENT. I WAS VERY UNHAPPY. THEY TOLD ME THEY WOULD SUBMIT FOR A "GOODWILL" REPAIR FROM HYUNDAI. THEY CAME BACK THEY WILL PAY 90% OF THE SHORT BLOCK ONLY. I LET THEM KNOW I WAS NOT HAPPY WITH THIS AND THEY WILL TRY FOR MORE COVERAGE SINCE IT WILL NEED MORE THAN THE SHORT BLOCK. I ASKED THE TYPE OF ENGINE IN THE CAR AND CAN NOT GET A DIRECT ANSWER. ALL THESE ISSUES ARE ONCE FOUND IN THE RECALLED MODELS. I FEEL I HAVE DONE EVERYTHING AS A CONSUMER TO KEEP MY CAR IN GOOD RUNNING ORDER. THIS ENGINE ISSUES WITH HYUNDAI NEED ADDRESSED IN FULL. WE ALL.NEED RELIABLE VEHICLES TO WORK AND WITH THE COSTS OF VEHICLES TODAY THEY SHOULD BE SAFE AND RELIABLE. THIS CAR HAS ALSO BEEN HAVING THE ACCELERATION PROBLEMS NOTES BY MANY OTHERS. YOU PRESS THE GAS PEDAL AND GO NOWHERE. THEN IT FINALLY DECIDES TO GO.
WHEN DRIVING IN STOP AND GO TRAFFIC, SPECIFICALLY ON AN INCLINE, THE TRANSMISSION OVERHEATS AND A BURNING/MELTING RUBBER SMELL IS EMITTED FROM THE ENGINE. WHEN CLIMBING A LONG HILL IN SLOW MOVING TRAFFIC, THE CAR DISPLAYS A WARNING MESSAGE SAYING THAT ONE SHOULD STEP ON THE BREAK WHILE ON THE STEEP INCLINE. SO INSTEAD OF MOVING UP THE HILL AT A LOW STEADY SPEED USING THE ACCELERATOR, I MUST APPLY THE BREAK AND STOP THE CAR ON THE HILL, WAIT FOR A GAP, ACCELERATE TO THE CAR IN FRONT OF ME, AND THEN STOP AGAIN. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE CAR LURCHES AND SHAKES WHILE MAKING LOUD CLANKING SOUNDS (SIMILAR TO THE SOUND YOU MIGHT HEAR BEFORE YOUR CAR STALLS OUT IF YOU'RE NOT VERY GOOD AT DRIVING A STICK SHIFT). AFTER ABOUT 20-30 MINS IN TRAFFIC ON THE INCLINE, ONE CAN SMELL AN THE BURNING ODOR AND TWO OUT OF THREE TIMES ANOTHER WARNING MESSAGE CAME ON THE DISPLAY THAT THE TRANSMISSION IS OVERHEATING AND THAT I SHOULD PULL OVER IMMEDIATELY. IT IS EXTREMELY DANGEROUS TO PARK ON THE SIDE OF THE HIGHWAY AND I HAVE HAD TO DO THREE TIMES IN THE LAST FOUR WEEKS. BESIDES THE TRANSMISSION OVERHEATING AND LURCHING ON INCLINES, THE VEHICLE ALSO HAS ACCELERATION ISSUES ON FLAT GROUND. FOR EXAMPLE, AFTER BEING STOPPED AT A TRAFFIC LIGHT I APPLY PRESSURE TO THE GAS BUT THE CAR BARELY MOVES, THE RPMS BEGIN TO INCREASE AS I APPLY MORE PRESSURE TO GET IT MOVING, AND THEN ALL OF A SUDDEN IN CLICKS AND JERKS IN TO GEAR SPEEDING AWAY. THIS PROBLEM HAS LEFT ME IN THE MIDDLE OF AN INTERSECTING WITH ONCOMING TRAFFIC, LUCKILY NO ONE HAS BEEN INJURED YET. THE DELAYED ACCELERATION ALSO OCCURS AS I DRIVE UP MY PARKING GARAGE, AS THE CAR SLOWLY MOVES ALONG THE ACCELERATOR HAS NO AFFECT UNTIL SUDDENLY THE CAR QUICKLY ACCELERATES TO AN UNSAFE SPEED IN THE TIGHT PARKING STRUCTURE, AGAIN LUCKILY NO PEDESTRIANS HAVE BEEN INJURED YET DUE TO THE MALFUNCTIONING VEHICLE.
WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS COULD BE A TRANSMISSION PROBLEM. THIS HAPPENS ALL THE TIME.
EVERY TIME I ACCELERATE, THE ENGINE HESITATES. WHEN CAR IS COLD OR WARM. THE FIRST WEEK I HAD IT I THOUGHT MAYBE IT WAS DUE TO A SMALLER "FUEL EFFICIENT" ENGINE, WHICH I HAD NEVER HAD UNTIL I BOUGHT THIS VEHICLE 9 MONTHS AGO. NOW IT IS A HUGE AND CONSISTENT ISSUE, I FEEL UNSAFE AND LIKE I CANNOT GET OUT OFF THE WAY IF NEEDED. IT CHUGS FOR A SECOND OR TWO AND THEN ACCELERATES. SOMETIMES IT ACCELERATES ABRUPTLY. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS DRIVEN.
I MADE A COMPLAINT ABOUT RIGHT REAR DOOR THAT WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. NOW THE LEFT REAR DOOR WILL ONLY OPEN FROM OUTSIDE HANDLE. A SAFETY ISSUE.
WHEN COASTING, THE CAR IDLES ROUGH AND LURCHES FORWARD. WHEN STOPPED AND PRESSING THE GAS, IT TAKES SEVER SECONDS FOR THE CAR TO TAKE OFF. THIS PUTS THE DRIVER AT RISK AS IT DOESN'T HAPPEN CONSISTENTLY- YOU CAN EITHER TAKE OFF RIGHT AWAY OR YOU'RE DELAYED. THE ROUGH IDLING SOUNDS AND FEELS AS THOUGH THE CAR IS ABOUT TO STALL. IN TRAFFIC, THIS PRESENTS A HAZARD.
PURCHASED JUST TWO WEEKS AGO. WHILE TRAVELING AT 40 MPH ON SUNRISE HIGHWAY IN NEW YORK VEHICLE SUDDENLY DECELERATED WHILE MY FOOT WAS ON THE GAS PEDAL. 4 INDICATOR LIGHTS ILLUMINATED ON DASH. TIRE PRESSURE / ABS / YIELD / ETC
WHEN YOU FIRST STEP ON GAS CAR BUCKS LIKE IT IS GOING TO STALL.HAPPENS WHEN YOU FIRST START CAR AND WHEN AT RED LIGHT AND IT TURNS GREEN YOU GIVE IT GAS AND IT START TO BUCK.THANK YOU MINDY
B.THE DCT TRANSMISSION COMPLETELY DISENGAGES AND THERE IS NO POWER TO THE VEHICLE, IT JUST COASTS FOR ABOUT 5 SECONDS AND THE VEHICLES SLOWS DOWN. IT SEEMS TO HAPPEN AFTER A TURN AND AT SLOWER SPEEDS AROUND 25 - 35 MPH. YOU PUSH THE GAS PEDAL AND NOTHING HAPPENS, THE ENGINE DOES NOT REV AND YOU JUST COAST (AND SLOW DOWN). IF THIS HAPPENS WHEN I'M PULLING OUT IN TRAFFIC MAKING A LEFT IT COULD BE DEADLY. I DO NOT LET MY 19 YEAR OLD SON DRIVE THIS VEHICLE. I PROMISE YOU THERE WILL BE ACCIDENTS DUE TO THIS DEFECT AND I WOULD IMAGINE SOME PEOPLE WILL DIE BECAUSE OF IT. THIS HAPPENS REGULARLY, IT IS NOT A ONE-TIME INCIDENT. I JUST BOUGHT THE VEHICLE A MONTH AGO AND IT'S HAPPENED 10 TO 20 TIMES.
CAR STALLS AND HESITATES AT STOPS AND ACCELERATION.. LACK OF ACCELERATION FROM STOP OR SLOWING DOWN. LACK OF POWER AT CRUCIAL DRIVING PERIODS. CONDITION CREATES DANGEROUS CIRCUMSTANCES.
HUMAN LIFE THREATENING MECHANICAL FAILURE. MY CAR, VIN # [XXX] HAS A MAJOR FLAW. WHILE DRIVING, THE ENGINE SHUT DOWN WHEN STOPPED AT THE RED LIGHT. THIS HAPPENED TWICE WITHIN A THIRTY MINUTE SPAN. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND OF COURSE NOTHING IS WRONG WITH IT. HUMAN LIFE THREATENING MECHANICAL FAILURE. MY CAR, VIN # [XXX] HAS A MAJOR FLAW. WHILE DRIVING, THE ENGINE SHUT DOWN WHEN STOPPED AT THE RED LIGHT. THIS HAPPENED TWICE WITHIN A THIRTY MINUTE SPAN. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND OF COURSE NOTHING IS WRONG WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TO WHOM IT MAY CONCERN, ACCORDING TO HYUNDAI'S 10 YEAR/100,000 MILE WARRANTY, ''REPAIR OR REPLACEMENT OF POWERTRAIN COMPONENTS (I.E., SELECTED ENGINE AND TRANSMISSION/TRANSAXLE COMPONENTS), ORIGINALLY MANUFACTURED OR INSTALLED BY HYUNDAI THAT ARE DEFECTIVE IN MATERIAL OR FACTORY WORKMANSHIP, UNDER NORMAL USE AND MAINTENANCE.' CURRENTLY, CERTAIN HYUNDAI VEHICLES WITH A DUAL CLUTCH TRANSMISSION HAVE CAUSED THE VEHICLES TO SHUDDER AND LURCH, CAUSING POTENTIALLY DANGEROUS SITUATIONS FOR DRIVERS AND TRAFFIC. A CIVIL ACTION LAWSUIT HAS COME OUT AWARDING ANYONE WITH THESE VEHICLES MONETARY COMPENSATION BUT HAS AN UNFAIR AND POINTLESS CUTOFF AT A CERTAIN MILEAGE THAT HAS NOTHING TO DO WITH THE ISSUE PERTAINING TO THE VEHICLES AND STILL DOES NOT FIX THE PROBLEM OF DRIVER'S SAFETY AS HYUNDAI REFUSES TO FIX THE ISSUE. BECAUSE THE TRANSMISSIONS USE COMPUTERS, THE ISSUE IS THAT THERE IS NOT A CODE YET CREATED TO SOLVE THIS ISSUE. IT IS ALSO NOT POSSIBLE TO SWITCH THE TRANSMISSION OUT FOR ONE THAT DOES NOT LURCH FROM OTHER MODELS AS IT WILL NOT FIT INTO THE CARS CORRECTLY. BECAUSE OF THIS DEFECTIVE TRANSMISSION THAT THREATENS DRIVER'S SAFETY, IT COULD BE VIEWED AS VIOLATING PRODUCT LIABILITY LAWS. THIS MIGHT BE AN ISSUE WORTH INVESTIGATING AND THE PUBLICITY COULD HELP DRIVERS WITH THESE VEHICLES BY PUTTING PRESSURE ON THE COMPANY TO FIX THE ISSUE INSTEAD OF JUST PAYING THEM OFF FOR THEIR SILENCE. BEST, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
LOSES POWER(LAG) WHEN ACCELERATING AFTER A STOP. TURNING AT A STOP LIGHT THERE WAS A LAG FOR A COUPLE SECONDS. ALSO WHEN ACCELERATING WHILE GOING UP A HILL THERE WAS A POWER LAG EXPERIENCED.
WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS IS THE DUAL TRANSMISSION PROBLEM. THANK YOU SHELLY
TL* THE CONTACT OWNED A 2017 HYUNDAI TUCSON. WHILE DRIVING 20-25 MPH DOWN A ROAD PREPARING TO MERGE, THE VEHICLE STALLED AND CONTINUED TO ROLL FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT NOTICED WHITE SMOKE AND STOPPED THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE CONTACT GATHERED SOME OF HER BELONGINGS AS THE SMOKE TURNED GRAY AND GOT 20 FEET AWAY FROM THE VEHICLE. THERE WERE FLAMES NOTICED COMING FROM UNDER THE HOOD. A BYSTANDER ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER MEANWHILE THE FIRE DEPARTMENT ARRIVED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED POST TRAUMATIC STRESS DISORDER DUE TO THE INCIDENT. A POLICE REPORT WAS FILED. THE CONTACT ALSO MENTIONED THAT HER CHILD WOULD RIDE IN THE REAR OF THE VEHICLE AND THE SAFETY SEAT WAS DESTROYED DURING THE FIRE. THE CHILD WAS NOT PRESENT AT THE TIME OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) BY ROUTE 2 HYUNDAI DEALER (743 NORTH MAIN STREET, LEOMINSTER, MA 01453, (978) 534-9999) IN MAY OF 2019 DUE TO THE INITIAL FAILURE IN JANUARY OF 2019 WHERE THE ENGINE BLEW UP. THE DEALER REPLACED THE ENGINE, BUT THE FAILURE REOCCURRED WHICH LEAD TO THE ENTIRE VEHICLE CATCHING ON FIRE MOST RECENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNKNOWN.
MY 2017 HYUNDAI TUCSON IS ONE OF THE MANY VEHICLES THAT HYUNDAI HAS FINALLY ACKNOWLEDGED AS HAVING DANGEROUS ISSUES RELATING TO THE DUAL CLUTCH TRANSMISSION. I HAVE BEEN COMPLAINING TO MY HYUNDAI DEALER FOR TWO YEARS THAT MY TUCSON STUTTERS, STAMMERS AND LOSES POWER WHILE ACCELERATING FROM A STOP. I BROUGHT THE VEHICLE TO ROSEN HYUNDAI FOR THE THIRD TIME TO HAVE THEM CHECK THIS ISSUE ON NOVEMBER 8, 2019, AND I FINALLY RECEIVED A RESPONSE OTHER THAN "WE CAN'T DUPLICATE THE PROBLEM." THE SERVICE TECHNICIAN TOLD ME THAT THEY ARE WELL AWARE OF THE DCT PROBLEMS AND THAT THEY WILL TAKE CORRECTIVE MEASURES TO RECTIFY IT. HE ADDED THAT THE CLUTCH PARTS REQUIRED TO FIX THE PROBLEMS ARE ON BACKORDER UNTIL MID-DECEMBER. (NOTE: AS OF 12/29/2019, PARTS ARE STILL NOT IN) HE TOOK PROMPT ACTION TO OBTAIN A RENTAL CAR FOR ME, SO AS FAR AS I'M CONCERNED, ROSEN HYUNDAI HAS (NOW) TAKEN APPROPRIATE ACTION. THE TWO ISSUES THAT I HAVE ARE 1) I HAVE BEEN WITHOUT MY VEHICLE FOR ALMOST NEARLY TWO MONTHS WITH NO UPDATES FROM HYUNDAI ON WHEN ISSUES WILL BE RESOLVED, AND 2) MY VEHICLE IS AN ALL-WHEEL DRIVE SUV WITH NEARLY ALL OF THE AVAILABLE BELLS AND WHISTLES, BUT HYUNDAI HAS ONLY AUTHORIZED PAYMENT TO ENTERPRISE FOR THE "STANDARD" RENTAL CAR. I INSISTED ON HAVING AN ALL WHEEL DRIVE SUV FOR WHICH ENTERPRISE IS DIRECTLY CHARGING ME $7.00/DAY, AND THIS VEHICLE DRIVES LIKE A BIG NOISY TRUCK HAS NO GPS ROUTING AND NOT EVEN A COMPASS. I STRONGLY FEEL THAT HYUNDAI SHOULD HAVE PROVIDED A LOANER VEHICLE OF LIKE TYPE TO ME OR AT LEAST PAY FOR A RENTAL VEHICLE THAT IS EQUAL OR BETTER THAN MY VEHICLE AT NO CHARGE TO ME! I HAVE OWNED 10 NEW HYUNDAI VEHICLES SINCE THE EARLY 2000'S. MY CURRENT TUCSON IS THE FIRST TIME THAT I HAVE NOT FELT LIKE AN APPRECIATED CUSTOMER. I WANT REIMBURSEMENT FOR ALL CHARGES FROM ENTERPRISE (CURRENTLY OVER $350).
THE BRAKE LIGHT BULB BURNED OUT ON THE DRIVERS SIDE. I REPLACED IT. APPROXIMATELY 2 MONTHS LATER THE RIGHT SIDE BURNED OUT. IT GOT SO HOT IT MELTED THE LEAD ON THE BULB. THE DRIVERS SIDE BURNED OUT AGAIN, NO DATE, THE PASSENGER SIDE HAS BURNED OUT TWO MORE TIMES. THIS LAST TIME WAS 12/22/2019. I HAVE SPOKEN TO THE AUTO PARTS STORES AND THEY HAVE TOLD ME THEY HAVE HAD COMPLAINTS FROM OTHER HYUNDAI OWNERS. I AM NOT SURE THEY WERE TALKING ABOUT TUCSONS. I DON'T SEE ANY RECALLS BUT I AM TAKING IT IN FOR OTHER REPAIRS ON 12/26/2019 AND I WILL HAVE THEM CHECK THE WIRING HARNESS. MYDASH WARNING LIGHTS NOTIFIES ME WHEN THERE IS A PROBLEM.
WHEN ACCELERATING FROM A STOP OR SLOW MOTION, THE CAR SOUNDS LIKE IT IS ACCELERATING BUT IT DOES NOT MOVE. YOU FEEL LIKE YOU ARE IN NEUTRAL. I HAD PULLED OUT FROM A STOP SIGN, WITH PLENTY OF TIME TO MAKE THE RIGHT TURN, AS TRAFFIC WAS BACK A DISTANCE. I PULLED OUT ONTO THE MAIN STREET AND DID NOT CONTINUE MOVING ALTHOUGH I WAS PRESSING ON THE ACCELERATOR, BUT THE CAR RPM'S WERE GOING UP, NO SPEED FROM MY VEHICLE. BY THE TIME I LET OFF THE ACCELERATOR AND LET THE CAR RPM'S RECOVER, THE MOTORCYCLE WAS COMING RIGHT UP BEHIND ME. HE WAS ASSUMING I WOULD BE MOVING, BUT HE HAD TO SWERVE TO MISS HITTING MY CAR. THIS IS VERY DANGEROUS AND IT IS VERY UNPREDICTABLE. BOTH MY GROWN KIDS HAVE DRIVEN THE CAR AND HAVE EXPERIENCED THE SAME THING. I HAVE BEEN TO A DEALERSHIP 3 TIMES REGARDING THIS AND THEY JUST STATED IT IS THE DCT.
ENGINE LIGHT ON AFTER SIX TRIPS TO THE DEALERSHIP TO REPAIR THE SAME PROBLEM.
TAKING OFF FROM A STOP THE TRANSMISSION WILL NOT ENGAGE AND CAUSES THE MOTOR TO SHUTTER. THEN IT WILL GO INTO HIT AT A HIGH RPM CAUSING YOU TO JUMP FORWARD AT A HIGH RATE OF SPEED.
FILED A COMPLAINT ON 8/12/19. NHTSA ID NUMBER 11243384 DID NOT HEAR ANYTHING FROM NHTSA AND I CANNOT FIGURE OUT ON THE NHTSA WEBSITE HOW TO TRACK OR FOLLOW UP ON THIS COMPLAINT. WE ARE BRINGING THE VEHICLE TO THE DEALER AGAIN TO LOOK AT THE SAME ISSUE.
I HAVE TAKEN MY 2017 HYUNDAI TUCSON SPORT FWD INTO SOUTHWEST HYUNDAI, 8800 LOMAS NE, ALBUQUEQUE, NM FOR: TURBO LULLS BEFORE ACCELERATING; VEHICLE HESITATES WHEN SLOWING, STOPPING THEN ACCELERATING. THIS PROBLEM HAS GOTTEN WORSE WITH VEHICLE JERKING, CHUGGING, STALLING DELAYED ACCELERATION WHEN SLOWING DOWN; TURNING CORNERS; STOPPING; TURNING INTO INTERSECTION THEN ACCELERATING. I HAVE TAKEN THIS VEHICLE IN FOR THIS PROBLEM ON: 5/28/2019; 8/01/2019;11/11/2019; AND 11/15/19. ON 11/15/19 HYUNDAI'S SERVICE DEPARTMENT SAID THAT THERE WAS A PROBLEM WITH THE DUAL-CLUTCH TRANSMISSION ("DCT") AND IT CANNOT BE FIXED OR REPLACED. ALL THESE PROBLEMS OCCUR INTERMITTENTLY. YOU DON'T KNOW WHEN IT WILL OCCUR. THE DEALERSHIP SERVICE DID EXPERIENCE IT AS WELL. ON 11/15/2019 I WAS THEN HANDED A COPY OF UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA - ATTENTION CURRENT AND FORMER OWNERS AND LESSEES OF HYUNDAI 2015-2017 SONATO ECO, 2016-2017 TUCSON, AND 2016-2017 VELOSTER VEHICLES EQUIPPED WITH DUAL-CLUTCH TRANSMISSIONS ("CLASS VEHICLES"). I ALSO RECEIVED IN THE MAIL A COUPLE DAYS LATER; A NOTICE FROM HYUNDAI MOTOR AMERICA, PO BOX 2704, HUNTINGTON BEACH, CA 926647: WYLIE V. HYUNDAI MOTOR AMERICA, NO. 8:16-CV-02102-DOC-JCG. I WAS ONLY ABLE TO UPLOAD ONE DOCUMENT. FOR INFORMAION GO TO DCTSETTLEMENT.HYUNDAIUSA.COM THIS VEHICLE IS DANGEROUS AND UNSAFE TO DRIVE.
THIS IS THE 5TH TIME. REAR BRAKE LIGHT BLEW OUT ON DRIVER SIDE THIS TIME.SET ANOTHER APPOINTMENT FOR 12-06-2019
TRANSMISSION GEAR NOT CATCHING PERIODICALLY. AND THE REAR BRAKE LIGHTS HAVE BLEW OUT FOR THE FOURTH TIME. BOTH BRAKE HARNESSES WERE REPLACED BY HYUNDAI PREVIOUSLY DUE TO BURN UP.
ON NUMEROUS OCCASIONS THIS VEHICLE HAS FAILED TO ACCELERATE. THE VEHICLE RPMS RISE BUT IT TAKES ROUGHLY 2-3 SECONDS TO ENGAGE. I FEEL THIS IS VERY UNSAFE ESPECIALLY WHEN MAKING A LEFT TURN IN TRAFFIC. I HAVE TAKE IT TO THE DEALER MORE THAN ONCE WITH NO HELP. THE 2016 MODEL WAS RECALLED FOR EXACTLY WHAT I HAVE EXPERIENCED AND I BELIEVE THE 2017 MODEL SHOULD BE AS WELL.
FEW SECONDS HESITATION, AND SHAKY MOTION ON TAKE OFF, WHEN CAR IS WARM (IN HEAVY TRAFFIC). HESITATION/DELAY IN SHIFTING GEAR, WHEN NEED ACCELERATION.
CAR ENGINE/TRANSMISSION STALLS, LAGS,HESITATES, JUMPS AND CHUGS WHEN GAS IS PRESSED FROM A STOPPED POSITION OR IN SLOW STOP AND GO TRAFFIC. WHEN PRESSING ON THE GAS PEDAL THE ENGINE/TRANS DOES NOT ENGAGE AND MOVE THE CAR. AFTER A FEW SECONDS THE CAR WILL ENGAGE AND JERK, AND JUMP. THE HESITATION MAKES THE CAR FEEL LIKE IT IS GOING TO STALL OUT. VERY DANGEROUS SITUATION. I AM AFRAID EVERY TIME I GET IN THE CAR TO DRIVE. THIS HAS BEEN GOING SINCE THE DAY BOUGHT THE CAR
I AM HAVING ISSUES WITH THE VEHICLE NOT ACCELERATING WHEN THE GAS PEDAL IS PRESSED. THIS USUALLY HAPPENS FROM A STOP OR SLOW SPEED. THIS IS AN INTERMITTENT PROBLEM, HOWEVER, IT SEEMS TO BE HAPPENING MORE FREQUENTLY RECENTLY. I WAS AFRAID OF TAKING IT TO THE DEALERSHIP SINCE IT DIDN'T HAPPEN ALL THE TIME, AND I WAS AFRAID OF A BILL IF THEY COULDN'T REPLICATE THE BEHAVIOR. SO NOW I'VE HAD MY VEHICLE TO THE DEALER. THEY SAY THERE'S NO CODES SHOWING. THEY'VE ASSURED ME THAT THIS IS HOW THE VEHICLE IS SUPPOSED TO WORK. I ASSURE YOU, THAT MY VEHICLE IS NOT SUPPOSED TO LEAVE ME LAGGING WITH NO POWER IN THE MIDDLE OF AN INTERSECTION BEING HONKED AT BY OTHER VEHICLES WHO NARROWLY MISS HITTING ME. I EVEN ASKED FOR A REPROGRAMMING, (SINCE THAT SEEMS TO HAVE TEMPORARILY CORRECTED THE PROBLEM FOR SOME), BUT THEY WERE UNWILLING SINCE, TO THEM, MY VEHICLE IS WORKING AS IT SHOULD. I'M AWARE OF THE CLASS ACTION SUIT FOR THIS VEHICLE, BUT SINCE I CAN'T AFFORD TO TRADE MY VEHICLE, (EVEN WITH THE CLASS ACTION MONEY), I REALLY JUST WANT MY CURRENT VEHICLE TO WORK PROPERLY.
OIL PAN LEAK: 2.0L NU GDI ENGINE IS STARTING TO LEAK OIL IN THE OIL PAN. ONLY 38,900 MILES. PREVIOUS ENGINE OIL WAS MADE BY THE DEALER AND NO NOTICE ABOUT THE ISSUE MAS MADE.I WILL GO TO THE DEALER AND COMPLAIN BECAUSE OF THIS.
VEHICLE HAS A DUAL-CLUTCH TRANSMISSION AND HESITATES OR ALMOST STALLS WHEN ACCELERATING FROM A STANDING STOP. IT DOESN'T HAPPEN ALL THE TIME. DEALER RESETS SENSORS IN TRANSMISSION FOR US PERIODICALLY WHICH HELPS FOR A WHILE; IS THIS A FLAW IN MANUFACTURE OR JUST THE NATURE OF A DUAL-CLUTCH TRANSMISSION?
THE VEHICLE WILL STALL OUT. YOU CAN HIT THE GAS AND HIT THE GAS AND NOTHING WILL HAPPEN FOR ALMOST 30 SECONDS THEN IT WILL JERK REALLY HARD AND GO. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE ALMOST BEEN T BONED BECAUSE OF IT STALLING OUT WHEN PULLING OUT OF A PARKING LOT. THIS HAS HAPPENED SEVERAL TIMES AND HAVE HAD IT AT THE HYUNDAI DEALERSHIP AND OF COURSE THEY CAN'T FIND ANYTHING.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE IN TRAFFIC, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LAWLEY HYUNDAI (28000 EAST FRY BOULEVARD, SIERRA VISTA, AZ 85635, (520)-226-0656) TO BE REPAIRED PER TSB NUMBER: 16-GI001 (TRANSMISSION DUAL CLUTCH); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE FAILED TO ACCELERATE AFTER A STOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,004.
2ND TIME THIS HAS HAPPENED TO ME. 2017 HYUNDAI TUCSON DECIDED IT WAS NOT GOING TO SHIFT OUT OF PARK EVEN THOUGH THE SHIFT WAS ALLOWING ME TO SHIFT VIA THE SHIFTER AND SHOWING IT WAS SHIFTING ON THE DASH. IT WAS PARKED. EVEN WHEN TOWED, THE WHEELS LOCKED AND WOULDN'T MOVE FROM THE PARKED SPOT.. IT WORKED IN THE AM, SHIFTING FUNNY OF COURSE, THEN COME AFTER NOON, WOULDN'T GO. FINALLY THE CHECK ENGINE LIGHT CAME ON THIS TIME WHEREAS THE FIRST TIME (95500K) IT DIDN'T. CURRENTLY HAS 100754 MILES AND I'M OUT OF STATE. ALREADY CONTACTED CORPORATE AGAIN.
SEE ATTACHED DOCUMENT
ON MULTIPLE OCCASIONS, WHEN ACCELERATING FROM A STOPPED POSITION, MY CAR HESITATES TO MOVE WHEN PRESSING THE GAS PEDAL. IN ADDITION, THE TRANSMISSION STRUGGLES TO FIND A GEAR RESULTING IN A LACK OF POWER, ENGINE REVVING AND JERKY MOVEMENT OF THE VEHICLE WHEN TRAVELING AT LOW AND SLOW SPEEDS. THIS IS EXTREMELY DANGEROUS AS I'VE HAD TO SLAM ON THE BRAKES TO PREVENT MY CAR ENTERING CROSS TRAFFIC BECAUSE THE CAR FAILED TO MOVE WHEN PRESSING ON THE GAS PEDAL.
DTC PROBLEM. WHEN STOPPED AND I STEP ON THE GAS TO MOVE, MY CAR 'STUTTERS' AND SEEMS LIKE THE CAR WILL STALL. IF I PUT MY FOOT ON THE GAS IT WILL LEAP FORWARD. IN STOP-AND-GO TRAFFIC, MY CAR STUTTERS ALONG AND THIS HAS BECOME QUITE DANGEROUS WHEN THE TRAFFIC IS VERY BAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN JANUARY 2018 BUT HAD PROGRESSIVELY GOTTEN WORSE. THE DEALERSHIP SAID IT IS NORMAL FOR THE CAR AND THEN SAID IT NEEDS A SOFTWARE UPDATE BUT MY CAR DOES NOT HAVE ONE.
I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION SINCE I PURCHASED THIS VEHICLE AND EVERY 3 MONTHS THEY 'ADJUST' IT TO FIT MY DRIVING HABITS. IT'S A DANGEROUS VEHICLE AND DOES NOT ACCELERATE WHEN IT SHOULD. I CAN NEVER TRUST IT TO PULL INTO TRAFFIC BECAUSE I DON'T KNOW IF IT'S GOING TO MOVE. IT HAS SLIPPED INTO WHAT I WOULD CALL NEUTRAL AND HAD NO POWER AT ALL, JUST ROLLED INTO ONCOMING TRAFFIC. I FILED A COMPLAINT WITH NHTSA SHORTLY AFTER I PURCHASED IT BUT DO NOT SEE THE ORIGINAL COMPLAINT FILED. THIS IS A DANGEROUS VEHICLE AND NOT TRUSTWORTHY. I PURCHASED THE EXTENDED WARRANTY, IF NOT, I'M SURE I WOULD HAVE ADDITIONAL COSTS ASSOCIATED WITH THIS VEHICLE. I WANT TO GET RID OF IT BUT KNOW IT'S NOT WORTH NEAR WHAT I PAID FOR IT BECAUSE IF THIS TRANSMISSION. HESITATION HAPPENS ALL THE TIME. THERE'S NO WAY TO PINPOINT ONE DATE BUT THE FIRST TIME WAS JUST AFTER I PURCHASED IT.
MULTIPLE INSTANCES (39+ AND COUNTING SINCE I BOUGHT IT NEW IN JAN '18) OF LAG IN ACCELERATION WHEN AT A LOW SPEED (OCCASIONALLY AFTER BEING STOPPED) & THEN NEEDING TO SPEED UP. MANY TIMES I WAS WAITING TO TURN LEFT ACROSS AN INTERSECTION IN FRONT OF ON-COMING TRAFFIC WHERE YOU TYPICALLY INCH FORWARD & THEN NEED TO ACCELERATE QUICKLY TO MAKE IT ACROSS BEFORE THE NEXT CAR COMES OR WHEN THE LIGHT TURNS YELLOW & THEN RED. SOMETIMES IT WAS INCHING UP BEHIND ANOTHER CAR WAITING TO MERGE W/TRAFFIC, OR IN STOP-GO TRAFFIC & THEN NOT HAVING ACCELERATION WHEN NEEDED. IN ALL SITUATIONS ACCELERATION WAS NEEDED & DESPITE PRESSING DOWN ON THE ACCELERATION PEDAL (SOMETIMES TO THE FLOOR), NOTHING HAPPENS FOR ANYTHING FROM A HALF SECOND TO AT LEAST A COUPLE OF SECONDS. THE LAG WHEN TURNING LEFT IS VERY DANGEROUS - POTENTIALLY EVEN FATAL - DUE TO NEEDING ACCELERATION & SPEED TO AVOID BEING HIT BY OTHER CARS. BEING HIT FROM BEHIND BY ANOTHER CAR IS A POTENTIAL DANGER WHEN TRYING TO SPEED UP & HAVING A SECOND OR MORE DELAY BEFORE THE ENGINE KICKS IN - THE DRIVER BEHIND MUST BE PAYING VERY CLOSE ATTENTION IN CASE MY CAR DOESN'T MOVE WHEN EXPECTED. IN THIS CASE IT'D OBVIOUSLY BE THE OTHER DRIVER'S FAULT, BUT THAT'S NO COMFORT SHOULD I SUSTAIN INJURIES FROM A COLLISION DUE TO A KNOWN FAULTY DCT COMPONENT/SOFTWARE. SAME FOR THE TIMES I PRESSED THE PEDAL AND NOTHING HAPPENS, SO I PRESS IT TO THE FLOOR AND SUDDENLY IT ENGAGES A SECOND OR TWO LATE - THAT LURCH IS UNEXPECTED & DANGEROUS IN ITSELF. I CAN'T SEE ANY PATTERN TO IT AS FAR AS CAR TEMP, AIR TEMP, TIME DRIVING, AMOUNT OF GAS IN THE TANK, ETC. THE TIMES I'VE SPOKEN TO THE DEALERSHIP/SERVICE PEOPLE THEY ALWAYS SAY IT'S THE NATURE OF THE DCT & THAT IT'S NORMAL. THERE WAS A RECALL FOR 2016 TUCSONS FOR THE VERY SAME THING & A SOFTWARE UPDATE HELPED, BUT NOTHING HAS HELPED MINE SO FAR. IT'S UP TO DATE W/SERVICE & SOFTWARE UPDATES.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE FROM AN IDLE POSITION, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO CENTRAL VALLEY HYUNDAI (4620 MCHENRY AVE, MODESTO, CA) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK INSIDE THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
I WAS DRIVING MY CHILDREN TO SCHOOL WHO WERE SITTING IN THE BACK SEAT WHEN WE HEARD A HUGE POP AND THE GLASS ABOVE THEM WAS SHATTERED AND STARTING FALLING ON THEM. IT WAS VERY SCARY AND THE CHILDREN BECAME VERY EMOTIONAL. I IMMEDIATELY CALLED THE CAR DEALERSHIP AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND I WOULD BE BETTER OFF CALLING INSURANCE.
I EXPERIENCE A NOTABLE LAG WHEN ACCELERATING FROM STOP TO GO WHICH RESULTS IN THE CAR JERKING FORWARD. THIS HAPPENS DURING ACCELERATION FROM STOP TO GO. WHEN DRIVING ON CITY STREETS OR STOP AND GO TRAFFIC ON THE HIGHWAY I EXPERIENCE THIS JERKING/SHAKING PERFORMANCE. THIS HAS BEEN WIDELY DESCRIBED ON VARIOUS INTERNET MESSAGING BOARDS.
THEIR IS A VERY NOTICEABLE DELAY IN ACCELERATION OF HE VEHICLE AFTER PRESSING THE ACCELERATOR. ALSO, ON SEVERAL OCCASIONS PRESSING THE ACCELERATOR RESULTS IN THE ENGINE RPM'S INCREASING BUT NO ACCELERATION OF THE VEHICLE. THIS HAS RESULTED IN SEVERAL "CLOSE CALLS" WHEN MERGING INTO TRAFFIC OR STARTING FROM A TRAFFIC SIGNAL. THESE ISSUES OCCUR WHEN PRESSING THE ACCELERATOR PEDAL TO ACCELERATE THE VEHICLE FROM A STOP OR TO INCREASE SPEED WHEN THE VEHICLE IS MOVING SLOWLY. THE ISSUE HAS HAPPENED MULTIPLE TIMES WITH THE LATEST ON 10/24/2019. AT ALMOST EVERY SCHEDULED SERVICE VISIT I TELL THE HYUNDAI SERVICE REPRESENTATIVE ABOUT THE PROBLEM AND AM ALWAYS TOLD THAT IT IS SIMPLY A TURBO LAG. THE ISSUE IS DANGEROUS AS YOU NEVER KNOW WHEN IT WILL OCCUR.
THE DUAL-CLUTCH TRANSMISSION HESITATES, JERKS, VIBRATES FROM A STOP WHEN ACCELERATING. DEALER SAYS "THAT IS 'NORMAL', THAT THE COMPUTER HAS TO LEARN MY PARTICULAR DRIVING STYLE/HABITS."
I WAS DRIVING ON I-45 IN HOUSTON 60MPH, GOOD WEATHER, GOOD ROAD, NO UNSAFE CONDITIONS. THERE WAS NO DEBRIS ON THE ROAD, NOR ANY TRUCKS CLOSE BY. FRONT PANEL OF PANORAMIC SUNROOF EXPLODED MAKING A HOLE THE SIZE OF A BASKETBALL.
DRIVING ABOUT 25 MPH TURNING INTO A PARKING LOT THE VEHICLE JERKED FORWARD, THEN JUST STALLED. I BARELY GOT IT OFF THE ROAD AND FINALLY HAD BYSTANDERS HELP PUSH ME OFF. IT WAS TOWED TO LOCAL HYUNDAI DEALER AND AFTER REVIEW, THEY STATED SOMETHING ABOUT DEBRIS MELTED AND GOT INTO THE ENGINE, WHICH DESTROYED THE ENGINE. WAS UNDER FULL WARRANTY AND NOW IT'S BEEN 30 DAYS I'VE BEEN WITHOUT MY VEHICLE.
2017 TUCSON BASE MOTOR & BASE TRANS, NOT THE DCT. VEHICLE WILL NOT RESPOND TO THROTTLE(GAS PEDAL) INPUT. WHILE ROLLING SLOWLY FROM A DEAD STOP CAR DOES NOT ACCELERATE. YOU MUST FLOORBOARD THE PEDAL SEVERAL TIMES TO MAKE ENGINE RESPOND. OCCASIONALLY SAME WILL HAPPEN WHEN CHANGING LANES AT SPEED. DEALER NOTIFIED ON SEVERAL OCCASIONS. RESPONSE WAS "TYPICAL OF DCT". CAR DOES NOT HAVE DCT. EXTREMELY UNSAFE--ACCIDENT WAITING TO HAPPEN. NOTE TO NHTSA-- MOST OF COMPLAINTS CONCERNING THIS VEHICLE ARE FOR SAME CONDITION. WHEN WILL YOU ISSUE A RECALL??? WHAT ARE YOU WAITING FOR? MUST DOZENS OF PEOPLE DIE BEFORE YOU DO ANYTHING??
THE CAR HESITATES/SHUTTERS FROM A STOP WHEN GIVEN GAS. WHEN I SEARCHED YOUR SITE WITH JUST YEAR, MAKE AND MODEL OF MY CAR, THE EXACT DESCRIBED ISSUES CAME UP. THIS ISSUE HAS PUT MY WIFE AND MYSELF IN DANGEROUS SITUATIONS WHEN THE CAR HESITATES PULLING OUT INTO TRAFFIC. I PURCHASED THE CAR NEW WITH 4000 MILES AND IT HAS DONE THIS FROM THE BEGINNING. I WAS TOLD BY THE SERVICE DEPT TO USE A HIGHER OCTANE FUEL. NO IMPROVEMENT WAS NOTICED.
RIGHT REAR DOOR WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. A SAFETY ISSUE.
WE BOUGHT A HYUNDAI TUCSON SUV FROM HYUNDAI OF ORANGE PARK JACKSONVILLE, FLORIDA 32244 BACK ON NOVEMBER 2, 2017. THE PROBLEM WITH THIS SUV IS THAT IT HAS A JERKING AND HESITATION PROBLEM WHEN YOU START OUT FROM 5 MILES AN HOUR UNTIL IT GETS UP TO SPEED. IT IS WORSE IN DAMP WEATHER AND WHEN IT RAINS OUT, ALSO WHEN YOU ARE IN STOP AND GO TRAFFIC. I HAVE HAD THE SUV BACK TO THE DEALERSHIP 5 TIMES AND THEY DOCUMENTED IT 3 TIMES BY STATING THERE IS NO PROBLEMS WITH THE SUV AND IT'S THE TRANSMISSION THAT WAS PUT INTO THE SUV'S. I HAVE ALSO CALLED HYUNDAI DIRECT IN CALIFORNIA, AND THEY SAY IT'S THE DUEL CLUTCH TRANSMISSION THAT WAS PUT INTO THOSE SUV'S. THEY OFFERED ME A CAR PAYMENT OF $351.00 TO NOT FURTHER THE COMPLAINT, WHICH I DECLINED. MY WIFE DRIVES THE SUV AND IS AFRAID THAT SHE WILL GET INTO AN ACCIDENT ONE OF THESES DAYS WHEN MAKING A TURN. IT STARTED WITH THIS PROBLEM IN MAY OF 2018 AND HAS CONTINUED EVER SINCE. THE DEALERSHIP TELLS ME THE ONLY WAY TO RESOLVE THE PROBLEM IS TO TRADE IN AND BUY ANOTHER SUV OR CAR THAT IS NEWER 2019, AS HYUNDAI DIDN'T PUT THE SAME TRANSMISSION IN THE 2019'S. I BELIEVE THIS IS A SAFETY PROBLEM WITH THESES VEHICLES. HYUNDAI IS AWARE OF THE PROBLEMS, AS THERE IS A CLASS-ACTION SUITE AGAINST THEM PENDING IN THE CALIFORNIA COURT.
THE VEHICLE FAILS TO ACCELERATE, STALLS, STUTTERS OR ACCELERATES WITH DELAY WHEN MOVING FROM A STOP OR FROM A SLOW CRAWL. THE VEHICLE IS ADVERTISED AS AN AUTOMATIC TRANSMISSION BUT PERFORMS AS THOUGH IT IS A MANUAL TRANSMISSION. I WAS TOLD BY THE DEALERSHIP THAT THE DUAL-CLUTCH TRANSMISSION SHOULD BE DRIVEN AS A THOUGH IT WERE MANUAL AND THAT I, AS THE DRIVER, SHOULD ADJUST THE PRESSURE ON THE ACCELERATOR. MY VEHICLE HAS COME TO A COMPLETE STOP IN THE MIDDLE OF AN INTERSECTION AND HAVING PURCHASED THIS VEHICLE DUE TO ITS HIGH SAFETY RATINGS I AM INCREDIBLY CONCERNED ABOUT Y SAFETY AS THE DRIVER. NEW MODELS OF THIS VEHICLE HAVE HAD THE TRANSMISSION REPLACED COMPLETELY DUE TO INCREASED CONCERNS ABOUT THE ISSUES MENTIONED PRIOR, BUT THOSE OF US WHO ARE STILL DRIVING THE 2017 MODEL HAVE LIMITED OPTIONS TO IMPROVE OUR SAFETY AND THE FUNCTIONAL OPERATION OF OUR VEHICLES. THIS IS A VERY SERIOUS, SCARY, AND DANGEROUS ISSUE THAT HAS THE POTENTIAL TO RESULT IN GREAT BODILY HARM OR DEATH IF THE ISSUE PRESENTS ITSELF AT THE WRONG TIME. I HAVE BEEN UNABLE TO GET ANY HELP FROM THE DEALERSHIP ASIDE FROM ADVICE ON HOW TO DRIVE AN AUTOMATIC TRANSMISSION AS THOUGH IT WERE A MANUAL, AND I AM UNSURE AS TO WHERE TO TURN NEXT.
WHILE DRIVING NORMALLY IN 'D' DRIVE IN MY 2017 HYUNDAI TUCSON, I SIMPLY STEPPED ON THE GAS PEDAL TO ACCELERATE AND MERGE INTO HIGH-SPEED FREEWAY TRAFFIC, AND WITH NO DASHBOARD LIGHT WARNINGS OR ANY SIGN OF DYSFUNCTION OF THE VEHICLE, THE CAR ACCELERATED PERFECTLY IN FIRST GEAR, AND SEEMED TO AUTOMATICALLY GET INTO ANOTHER GEAR AND AS I WAS MERGING WITH TRAFFIC THE CAR SHUDDERED SLIGHTLY SPASMODICALLY ' AND THEN THE TRANSMISSION (CLUTCHES) COMPLETELY DISENGAGED WITH THE ENGINE REVVING TO 8000 RPMS WITH NO GEAR ENGAGEMENT AFTER STEPPING ON THE GAS PEDAL. THE GEAR SHIFT WAS USELESS EVEN WHEN I WENT TO "SHIFTRONIC" MANUAL MODE - I HAD NO MANUAL CONTROL. NO GEAR INDICATOR NUMERAL (LIKE A "1") APPEARED. NOTHING - AND NO INDICATION ON THE DASHBOARD. I FORTUNATELY AVOIDED DEATH BY LUCK OF THE TRUCKER AVOIDING A MAJOR REAR-END COLLISION WITH MY CAR - AS I SUCCESSFULLY MANAGED TO GET ONTO THE SHOULDER IN JUST THE NICK OF TIME. INTERNET RESEARCH SHOWS THIS IS AN INHERENT PROBLEM WITH THIS DCT TRANSMISSION, AND IN WYLIE V.. HYUNDAI AMERICA CLASS ACTION LAWSUIT, ALL OF THE DESCRIPTIONS OF EVENTS THAT HAD OCCURRED TO OTHER CLAIMANTS - ALSO OCCURRED TO ME. CURRENTLY HYUNDAI IS ATTEMPTING TO BAIT ME INTO SIGNING MY RIGHTS AWAY, NOR ARE THEY CONDUCTING THEIR CUSTOMER SERVICE IN A PROPER, ON THE LEVEL MANNER. THIS IS A MAJOR SAFETY HAZARD, AND I WAS ALMOST KILLED OR INVOLVED IN A MAJOR CATASTROPHIC ACCIDENT THAT CERTAINLY WOULD HAVE CAUSED MAJOR INJURY OR DEATH.
MY 2017 HYUNDAI TUCSON ECO IS EQUIPPED WITH THE 7 SPEED DUAL-CLUTCH TRANSMISSION AND FROM THE DAY WE PURCHASED IT UNTIL NOW THE CAR HAS A BAD HESITATION WHEN TURNING, ACCELERATING, FROM A STOP. THIS CAN CAUSE AN ACCIDENT BECAUSE THE CAR WILL NOT ACCELERATE IN TIME AND WHEN IT DOES IT JOLTS. EVERY TIME THE THIS CAR GOES INTO THE DEALERSHIP ITS TRANSMISSION GETS REFLASHED AND THIS DOES NOT HELP
THE VEHICLE ACCELERATES INITIALLY AND STOPS ACCELERATING A FEW SECONDS LATER. MY WIFE ACCELERATED FROM A STOP TO TURN LEFT ACROSS ONCOMING TRAFFIC. SECONDS AFTER THE CAR STARTS THE TURN IS CROSSING THE ONCOMING TRAFFIC IT SLOWS DOWN PROLONGING THE TIME YOU ARE VULNERABLE TO BEING HIT ON THE PASSENGER SIDE OF THE CAR. THIS HAS HAPPEN NUMEROUS TIMES WHEN ACCELERATING FROM A STOP TO TURN LEFT.
MY 2017 TUCSON FEELS AS THOUGH IT WILL STALL DURING SLOW SPEEDS, SUCH AS IN A DRIVE WAY, OR IN STOP AND GO TRAFFIC. IT STUTTERS AS THOUGH IT IS A MANUAL CLUTCH TRANSMISSION WITH AN INEXPERIENCED DRIVER. IN ADDITION, WHEN TAKING OFF FROM A STOP SIGN, THE CAR OFTEN DOES NOT RESPOND APPROPRIATELY TO ACCELERATION AND WILL NOT MOVE EVEN WHEN THE ENGINE REVS AT A HIGHER RPM. I HAVE HAD MANY CLOSE CALLS WHEN TURNING RIGHT ONTO A BUSY STREET AND MY CAR DOES NOT RESPOND CREATING A HAZARD AS I ROLL SLOWLY INTO ONCOMING TRAFFIC. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY CANNOT RECREATE THE COMPLAINT DURING A TEST DRIVE AND THAT THE STUTTERING IS DUE TO THE DUAL CLUTCH TRANSMISSION AND THAT IS IS SUPPOSED TO PERFORM THIS WAY. THE LAST TIME I TOOK IT IN (JULY 2019), I WAS TOLD THAT THEY DID A SOFTWARE UPDATE, BUT THIS DID NOT IMPROVE THE PROBLEM AND IT SEEMS TO BE GETTING WORSE. THIS VEHICLE IS ONLY TWO YEARS OLD, BUT I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF MY FAMILY, SO AM PLANNING TO TRADE IT IN TO HYUNDAI AND PURCHASE ANOTHER VEHICLE THAT DOES NOT HAVE THE DUAL CLUTCH TRANSMISSION.
WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD
WHEN I AM IN A COMPLETE STOP MY ENGINE/TRANSMISSION FEELS LIKE IT WANTS TO STALL OR MISFIRE. WHEN I TAKE OFF IT KEEPS JUMPING BECAUSE IT HAS NO POWER. I ALMOST GET IN A ACCIDENT EVERYTIME I STOP AND TAKE OFF AGAIN. I HAVE TAKEN IT TO UNIVERSAL HYUNDAI 2 SEPARATE TIMES FOR THE SAME ISSUE AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS SUPPOSE TO DO THAT. I DROVE 10 OTHER SUV THE SAME AS MINE AND HAD NO ISSUE AND HAD GOOD POWER. THIS IS A MAJOR SAFETY ISSUE AND ALMOST GOT INTO ABOUT 7 ACCIDENTS WITH IT BECAUSE IT FEELS LIKE NO POWER OR VACUUM OR ANYTHING. IDK HOW TO EXPLAIN. IF I SLOW DOWN BUT NOT STOP THEN PUSH THE GAS TO GET SPEED AGAIN THE CAR BOUNCES LIKE IT IS MISS FIRING OR TRANSMISSION WENT BAD
THERE APPEARS TO BE AN ISSUE WITH THE DUAL CLUTCH TRANSMISSION. WITH FOOT OFF THE BRAKE AND GAS AND COASTING AT A VERY SLOW SPEED THE CAR JERKS AND ACTS AS IF THE TRANSMISSION ISN'T GOING INTO GEAR. THIS ALSO OCCASIONALLY HAPPENS WHEN FIRST DEPRESSING THE GAS FROM A COMPLETE STOP, STALLING OUT FOR A FEW SECONDS. DEALERSHIP SAYS THIS IS A COMPLAINT THEY HEAR FREQUENTLY. I HAVE NOTICED IF THE TEMPERATURES ARE OVER 90 THIS HAPPENS MORE FREQUENTLY. OVER THE LAST COUPLE OF MONTHS IT HAS GOTTEN PROGRESSIVELY WORSE.
I MADE A COMPLAINT AGAINST THIS SAME PROBLEM BUT NOW IT IS ON THE OPPOSITE SIDE. THE BRAKE REAR PASSENGER SIDE HAS BURNED. THE DEALERSHIP BLOCKED EM FROM MAKING AN APPOINTMENT TO REPAIR THE DEFECT. I WILL TRY AGAIN. THIS IS THE SECOND BURNING OF THE BRAKE LIGHT SYSTEM.
18,000 MILES ON CAR. COMING FROM A COMPLETE STOP CAR FAILS TO ACCELERATE UNTIL PRESSING THE PEDAL TO THE FLOOR FOR 5 SECONDS AND CAUSES SEVERE SAFETY CONCERNS WHEN MERGING INTO TRAFFIC. IT IS AS IF CAR IS STALLING OR SOMETHING IS SLIPPING. ALSO SOMETIMES WHEN SHIFTING CAR WILL STAY IN HIGH RPMS AND STICK THERE EVEN WHEN NOT ACCELERATING. NOTICEABLY MORE FOR BOTH ISSUES DURING HOTTER MONTHS. THIS HAS ALMOST CAUSED NUMEROUS WRECKS AND SEVERE SAFETY CONCERNS AS I DRIVE WITH AN INFANT IN MY CAR. THERE ARE 1,000S OF COMPLAINTS ONLINE WITH THIS SAME ISSUE AND VEHICLE. SOMETHING NEEDS TO BE DONE BEFORE ONE OF US IS KILLED.
CAR OFTEN (BUT NOT ALWAYS) HESITATES UP TO 3 OR MORE SECONDS WHEN PRESSING THE GAS FROM STANDING STOP. STILL LESS THAN 15,000 MILES AND HAS BEEN DOING THIS OVER THE LAST 1,000 MILES OR SO.
I LEASED A 2017 TUCSON INTENDING TO BUY AT THE END. OVER THE PAST YEAR AND A HALF, WITH ABOUT 29,000 MILES ON IT, I HAVE HAD SIX DIFFERENT OCCASIONS WHERE I PULL OUT ONTO MY BUSY 50 MPH ROAD AND THE VEHICLE WILL NOT MOVE. IT'S ALMOST AS IF IT HAD STALLED OR SLIPPED INTO NEUTRAL, NO MATTER HOW SOFT OR HARD YOU STEP ON THE GAS. EACH OCCASION MY SON AND I HAVE COME WITHIN SECONDS OF BEING HIT BY DUMP TRUCKS, TRACTOR TRAILERS, OR OTHER ROADWAY VEHICLES. THE DEALERSHIP SERVICE SAYS IT'S THE DUAL CLUTCH SYSTEM, BUT CANNOT FIND ANYTHING WRONG, THEY'VE RESET THE PARAMETERS TO FACTORY SETTINGS, BUT IT DOES NOT FIX THE PROBLEM. NOT TO MENTION THE AC JUST WENT ON IT OUT OF NOWHERE. I AM 16 MONTHS OUT FROM THE LEASE TERMINATION, AND FEEL SO UNSAFE DRIVING THIS VEHICLE DUE TO THE FACT I HAVE COME WITHIN SECONDS OF GETTING REAR ENDED BY DUMP TRUCKS, THEN HAVING THE CAR BUCK FORWARD AND RED LINE. HANDFULS OF CUSTOMERS HAVE COMPLAINED ABOUT THIS VEHICLE, BUT NOTHING WILL BE DONE TO ADDRESS THIS UNTIL A FAMILY OR PERSON WINDS UP SERIOUSLY INJURED OR DEAD. UNFORTUNATELY, MY HUSBAND AND I ARE AT A CROSSROADS DECIDING IF BREAKING THE LEASE WOULD BE BETTER THAN WINDING UP IN A COFFIN, EITHER WAY IT'LL COST A SIGNIFICANT AMOUNT OF MONEY ON OUR END.
THE CAR HESITATES UNDER ACCELERATION . IT WILL SOMETIMES SITS JUST INCHING ALONG FOR 2 OR 3 SECONDS THEN START ACCELERATING. YOU DON'T KNOW WHEN ITS GOING TO HAPPEN. I HAVE TAKEN IT TO THE DEALER AND THEY SAID NOTHING IS WRONG WITH THE VEHICLE. IT CAN GO A WEEK WITH NOTHING THAN WHEN YOU LAST EXPECT IT HAPPENS AGAIN. VERY DANGEROUS I WONT LET MY WIFE DRIVE THE CAR.
THE REAR BRAKE LIGHT SOCKET BURNED. IN ADDITION, THE BRAKE LIGHT WAS INSTALLED IMPROPERLY MAKING IT EXTREMELY DIFFICULT TO REMOVE.
THE TRANSMISSION DOES NOT CONSISTENTLY ENGAGE PARTICULARLY FROM A STOPPED POSITION. I ALMOST HAD AN ACCIDENT WHEN COMING OUT OF A PARKING LOT ONTO A 4 LANE ROAD, I WAS TURNING LEFT. THERE WAS PLENTY OF TIME TO MAKE IT BUT THE TRANSMISSION FAILED TO ENGAGE. THE CAR ROLLED OUT ONTO THE ROAD BECAUSE I WAS ON A SMALL INCLINE AND NEARLY GOT HIT BY TRAFFIC AS THE ENGINE STRUGGLED TO ENGAGE. HYUNDAI IS AWARE OF THIS PROBLEM BUT ACCORDING TO THEM THAT'S HOW THE CAR IS SUPPOSED TO WORK. IT IS A POTENTIALLY DANGEROUS FLAW THAT THEY ARE WELL AWARE OF AN NO LONGER USE THIS SYSTEM IN 2019 TUCSON. THEY KNOW IT'S A FLAW AND REFUSE TO DO ANYTHING TO ASSIST.
WE PURCHASED THIS 2017 HYUNDAI TUSCON NEW FROM DEALER. AFTER OWNING THE CAR FOR ABOUT A YEAR, THE VEHICLE BEGAN DRAMATICALLY HESITATING WHEN STARTING FROM A STOP OR WHEN SLOWING DOWN THEN REAPPLYING THE ACCELERATOR. IT WILL ALSO RAPIDLY ACCELERATE AND JERKS FORWARD IN AN UNCONTROLLED MANNER. WE HAVE HAD IT TO DEALER TWICE, WHO STATED THERE WAS NOTHING WRONG WITH THE OBD CODES AND THEY COULDN'T TELL US WHAT WAS WRONG. THE MECHANIC, INITIALS J.F. AT HYUNDAI COOL SPRINGS IN NASHVILLE TN (PHONE: 615-814-6051) DROVE THE CAR HIMSELF AND WAS ABLE TO REPRODUCE THE PROBLEM TODAY, BUT STILL SAID THERE WAS NOTHING HE COULD DO TO FIX IT. HE PROVIDE THE HYUNDAI CUSTOMER CARE LINE WHICH I CALLED TO DETERMINE THERE WERE NO SAFETY RECALLS ON THIS MODEL AT THIS TIME. NO OPTION TO SPEAK TO A HUMAN ON THE PHONE. AT THIS POINT I DO NOT FEEL THIS VEHICLE IS SAFE FOR MY TEENAGE DAUGHTER TO DRIVE UNTIL WE HAVE A RESOLUTION.
AT APPROXIMATELY 6:10 PM ON WEDNESDAY 8/7/19, I WAS ON AN OUTLYING ROAD TURNING ON A ROUNDABOUT, I HAD SLOWED TO APPROXIMATELY 15 MPH TO ENTER THE ROUNDABOUT AND WAS ACCELERATING TO EXIT IT, WHEN MY 2017 HYUNDAI TUSCON SPONTANEOUSLY AND WITHOUT WARNING SHUT OFF. THE CAR SLOWED AND THE SCREENS WENT BLACK. I WAS ABLE TO GET TO THE SHOULDER BEFORE IT STOPPED COMPLETELY AND TURN MY HAZARD LIGHTS ON. I WAITED A FEW SECONDS AND TRIED THE CAR, IT STARTED RIGHT UP. I TURNED AROUND AND WENT HOME (8 MINUTE TRIP, ALONG OUTLYING ROADS) I AM UNSURE WHICH COMPONENT CAUSED THE MALFUNCTION THAT CAUSED MY CAR TO SPONTANEOUSLY SHUT OFF.
FROM STOP TO 30 MPH INTERMITTENT HESITATION. DANGEROUS WHEN TRYING TO MERGE FOR DON'T KNOW IF CAR WILL MOVE OR NOT. IT 'BUCKS' FROM START TO ACCELERATION INTERMITTENTLY. FROM LOW SPEED TO TRY TO ACCELERATE DOESN'T ALWAYS WANT TO ACCELERATE. DUAL CLUTCH SEEMS TO BE THE PROBLEM AND MAYBE SOMETHING ELSE. HYUNDAI SERVICE DID NOTHING TO HELP WITH THIS PROBLEM, JUST 'LIVE WITH IT'. WOULD THEY LIKE THEIR TEENAGER DRIVING SUCH A CAR?? SOME TIMES CAR LURCHES FORWARD TOO INSTEAD OF HESITATION. GAS MILEAGE TERRIBLE TOO. NOT GETTING WHAT THEY SAID, 18-20 MPH, ONCE IN AWHILE 25 OR 30.
WHEN ATTEMPTING TO ACCELERATE FROM BEING STOPPED AT A LIGHT, STOP SIGN, ETC. THE VEHICLE STALLS FOR ABOUT 3-5 SECONDS BEFORE MOVING. WHEN ATTEMPTING TO CHANGE LANES OR MERGE ONTO THE HIGHWAY THERE IS A DELAY. I'VE HAD THE VEHICLE FOR 1.5 YEARS (ORIGINAL OWNER). THESE ISSUES STARTED APPROXIMATELY 1 MONTH AGO.
I HAVE A HYUNDAI TUCSON SE PLUS 2.0 LITER HAS ALMOST 21K MILES. I STARTED NOTICING AN ISSUE A FEW WEEKS AGO WHERE IT WILL NOT ACCELERATE FROM A STOP OR SLOW CRAWL. I'VE HAD SOME FRIGHTENING SITUATIONS WHERE TAKING A LEFT TURN IN AN INTERSECTION THERE IS DELAYED ACCELERATION AS MUCH AS 2-5 SECONDS WITH ON-COMING TRAFFIC. THE PROBLEM IS EXACERBATED WITH THE AC ON AND UNDRIVABLE UNLESS I TURN THE AC OFF AT THE STOPLIGHT/STOP SIGN. I'VE TRIED ADDING SEA FOAM TO A FULL TANK OF GAS THINKING IT WAS DIRTY FUEL-INJECTORS, BUT NO IMPROVEMENT. MY BROTHER HAS AN IDENTICAL CAR WITH 31K MILES AND CALLED ME TODAY OF HAVING THE SAME ISSUE. THE ONLY COMMON DENOMINATOR IS IT HAS BEEN HOT (85-90 DEGREES) DURING THE DAY. WHEN THE TEMPERATURES ARE LOWER IN THE MORNING, I DO NOT NOTICE THE PROBLEM AS MUCH, BUT IT REMAINS SPORADIC. ALSO, I EXPERIENCED THE CAR SHIFTING AT UNUSUAL TIMES. I RECENTLY HAD AN OIL CHANGE AT THE HYUNDAI DEALER, AND I MENTIONED THE ISSUE. THEY COULD INVESTIGATE THE PROBLEM FOR A PRICE WHICH I WAS NOT INCLINED TO DO, MAINLY IF NO CODE WAS TRIGGERED AND IT IS UNDER WARRANTY. MY BROTHER IS TAKING HIS TUCSON NEXT WEEK, AND I WILL WAIT TO SEE WHAT COMES OF IT. IT IS NOT A COINCIDENCE THAT TWO IDENTICAL CARS WOULD EXPERIENCE THE SAME ISSUE AT THE SAME TIME. HAVING READ SEVERAL COMPLAINTS ON NHTSA AND OTHER FORUMS, I BELIEVE THIS IS AN ISSUE HYUNDAI IS NOT ADDRESSING. IF HYUNDAI CAN'T FIX THIS SOON, I WILL TURN THE CAR IN WHEN I LEASE IS UP IN A YEAR.
I'VE HAD A PROBLEM WITH THE CAR HESITATING AND STALLING SINCE I PURCHASED IT IN 2017. I BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THEY DID 2 SERVICE RECALL REPAIRS ON IT BUT COULD NOT REPLICATE THE PROBLEM. THE ISSUE CONTINUED TO HAPPEN SO I TRIED FIRST HYUNDAI IN NORTH ATTLEBORO. THEY TOLD ME THEY ALSO COULD NOT REPLICATE THE PROBLEM BUT RESET ENGINE ADAPTIVE VALUES AND TRANSMISSION ADAPTIVE VALUES AND TO KEEP AN EYE ON IT.. TODAY I TRIED TO MERGE INTO TRAFFIC ON THE HIGHWAY, THE CAR BEGAN TO HESITATE, THEN IT STARTED BUCK AND TO SMELL LIKE SOMETHING WAS BURNING. A SHORT DISTANCE UP THE HIGHWAY THE CAR COMPLETELY STALLED OUT AND WOULDN'T DRIVE. I WAS LEFT STRANDED ON THE SIDE OF THE HIGHWAY FOR OVER AN HOUR WHILE WAITING FOR A TOW TRUCK.
MY HYUNDAI TUCSON HAS ALMOST 30,000 MILES ON IT. ABOUT TWO WEEKS AGO WE BEGAN HAVING AN ISSUE WITH DELAYED ACCELERATION. WE WERE DRIVING NORMALLY THROUGH TOWN AND STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS PEDAL AND NOTHING HAPPENED. I PRESSED THE PEDAL ALL THE WAY DOWN AND STILL NOTHING HAPPENED. THE ENGINE DID NOT REV OR ANYTHING, SUDDENLY AFTER 3-5 SECONDS THE CAR LURCHED FORWARD AND BEGAN ACCELERATING. THIS HAPPENED DOZENS OF TIMES.I TOOK THE CAR IN TO THE DEALERSHIP AS SOON AS I COULD. AFTER A DAY WITH THE VEHICLE THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG. AFTER GETTING THE CAR BACK AND DRIVING IT FOR ABOUT 30 MINUTES THE ISSUE RETURNED. I AGAIN TOOK IT TO THE DEALERSHIP. THE SERVICE MANAGER KEPT THE CAR FOR 3 DAYS AND DROVE IT ABOUT 80 MILES OVER THOSE THREE DAYS AND SAID THE PROBLEM NEVER HAPPENED WHILE HE WAS DRIVING IT. THE FAILURE TO ACCELERATE HAPPENS SPORADICALLY. SOME DAYS IT WILL DRIVE FINE AND OTHER DAYS IT WILL HAVE THE ISSUE THE WHOLE TIME I'M DRIVING IT. WE HAVE ALSO HAD A FEW INSTANCES OF THE VEHICLE SHIFTING INCORRECTLY AND OVER REVVING WHILE DRIVING ON THE HIGHWAY. THE ACCELERATION ISSUE IS VERY DANGEROUS AND ALREADY ALMOST CAUSED ME TO GET T-BONED MULTIPLE TIMES. IT'S NOT SAFE FOR MY FAMILY.
N JUNE 24, 2019 I DISCOVERED MY VEHICLE WAS CYBER CONTROL HACKED.. MYSTERIOUS RADIO CODE, INTERFERENCE WITH SIRIUS RADIO SIGNAL, CHANNELS KEPT CHANGING, CANNOT CONTROL VOLUME, DISCOVERED AN ALIEN IPHONE CONNECTED TO BLUE TOOTH, MALICIOUS LINK APPEARED ON 6/11/19 WHEN RADIO WAS TAKEN DOWN TO MANUFACTURING SETTINGS. SPORADIC CONSTANT ISSUES, AC FAN JUST STOPS, CAR DOES NOT TURN OFF, AND CAR HESITATES WHEN ACCELERATING AFTER A STOP. I DECIDED TO CHECK OUT THE CONSOLE AREA OF THE SIRIUS RADIO. . THAT IS WHEN I DISCOVERED AN ILLEGAL ANDROID PHONE CONNECTION, AN IMEI NUMBER, ROGUE FIRMWARE AND WIFI, A GOOGLE POWERED REPORTS TO..., A MAP THAT DOES NOT TURN OFF, 2 MAPS PROGRAMMED ON STEERING WHEEL CONSOLE. 10-15 CONSOLE ICONS WERE DISABLED, I THEN DISCOVERED WHEN GOING TO HYUNDAI ON LINE I HAD AN ACCOUNT EITHER SET UP BY HYUNDAI OR THE HACKERS IN MY NAME I COULD NOT ACCESS. IT TOOK THE DEALERSHIP ASSISTANCE FOR ME TO GET IN. I DISCOVERED AN OUT DATED PHONE NUMBER AND 2 ID THEFT WARNINGS FROM 4/19 I NEVER RECEIVED, THE BLUE LINK I HAVE ELECTED BUT NEVER DOWNLOADED THE APP FOR REMOTE CONTROL WAS ENABLED AND HAD A HISTORY OF MANY VOICE COMMANDS. I TRIED TO FILE A POLICE REPORT AT OAKLAND COUNTY SHERIFFS DEPARTMENT, MICHIGAN. THEY DID NOT HAVE THE FORENSICS CAPABILITY TO DIAGNOSE AND REFUSED THE REPORT. ON 6/ 25/19 I WENT TO THE DEALERSHIP WHERE I LEASED MY VEHICLE FROM, ELDER HYUNDAI OF MACOMB, MICHIGAN. THE SERVICE MANAGER WAS DISMISSIVE AND STARTED TURNING OFF ICONS, COMPROMISING EVIDENCE, HE TOLD ME THE CAR WAS SAFE TO DRIVE AFTER MANY OBJECTIONS BY ME. THE CAR HAS SAT IN MY DRIVEWAY SINCE 6/26/19 AS I AM DEATHLY AFRAID OF USING IT CAUSE INJURY AND DEATH TO MYSELF AND OTHERS. I DID FILE AN ONLINE REPORT WITH HYUNDAI USA ON 6/26/19. THEY HAVE ONLY REQUESTED THE IMEI NUMBER TO TRACE THE CELL PHONE NUMBER. HYUNDAI AND HACKER ARE LIABLE FOR MY SAFETY. *JS
I LOVE EVERYTHING ABOUT MY HYUNDAI TUCSON, HOWEVER THE TRANSMISSION ISSUES ARE HORRIBLE. WHEN YOU TAKE OFF FROM A COMPLETE STOP, YOU HAVE TO FEATHER THE GAS PEDAL TO TAKE OFF, OTHERWISE THE TRANSMISSION WILL SLIP DURING TAKE OFF. DRIVING IN RUSH HOUR TRAFFIC (STOP AND GO) MAKES THE DRIVE FEEL LIKE I AM DRIVING A STICK SHIFT, MEANING THE TRANSMISSION FEELS JERKY. THIS IS SOMETHING THAT HAPPENS EVERYDAY AND FOR ME IS A SAFETY ISSUE.
AFTER A STOP, INITIATING A LEFT OR RIGHT TURN, THE VEHICLE DOES NOT ACCELERATE, THE TACHOMETER RACES, BUT THERE IS NO ENGAGEMENT. AFTER A LONG PAUSE, THE TRANSMISSION ENGAGES AND THE CAR JERKS FORWARD. THE PROBLEM IS INTERMITTENT, OCCURRING AT LEAST TWICE A WEEK FOR MORE THAN A YEAR. HYUNDAI SERVICE DENIED THERE WAS A PROBLEM ON MULTIPLE VISITS BEFORE FINALLY ADMITTING THE DUAL CLUTCH WAS FAULTY. CLUTCH REPLACED, PROBLEM PERSISTS, AND THEY CLAIM THERE IS NOTHING FURTHER THEY CAN DO.
WHEN TRYING TO TURN OFF THE TUCSON (VEHICLE HAS PUSH BUTTON START) TO REFILL THE GAS TANK, THE ENGINE DIDN'T TURN OFF. WHILE THE ENGINE WAS ON, IT RESTARTED AGAIN THE ENGINE, ALL THE WARNING LIGHTS TURNED ON IN THE DASHBOARD AND THE ENGINE STARTED TO VIBRATE VIOLENTLY WITH RPM'S AROUND 500 RPM. SOME SECONDS LATER THE ENGINE RPM STABILIZED (NORMAL IDLE). I PRESSED THE PUSH BUTTON AGAIN AND THE ENGINE TURNED OFF SUCCESSFULLY. WENT TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE ISSUE. NO CHANGES WERE MADE TO THE CAR.
CAR SHAKES WHEN GOING FROM IDLE AND RELEASING THE BRAKE PRIOR TO PUTTING FOOT ON THE GAS. SHAKES WHILE IN PARK AS WELL. MOST NOTICEABLE WHILE SITTING IN TRAFFIC AT RED LIGHT, RELEASE BRAKE, INCH UP A FEW FEET WITHOUT TOUCHING ANY PEDALS CAR WILL SHAKE AND SHUTTER.
THERE HAVE BEEN COUNTLESS TIMES, THAT OUR 2017 HYUNDAI TUCSON HAS HAD TROUBLE ACCELERATING IN LOW GEAR, WHETHER COMING TO A STOP AT A STOP SIGN OR RED LIGHT AND THEN TRYING TO ACCELERATE OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED (5-10MPH). MOST OFTEN TIMES, WHEN PRESSING THE GAS PEDDLE TO ACCELERATE IT IS VERY DELAYED, ALMOST NO ACCELERATION RESPONSE FOR ABOUT 5 SECONDS, AND THEN IT IS VERY JERKY GETTING INTO GEAR AT THAT POINT. I FINALLY HAD ENOUGH OF THIS WHEN MY WIFE AND I CAME EXTREMELY CLOSE TO GETTING REAR ENDED (THE VEHICLE BEHIND US CAME SCREECHING TO A HALT) AS THERE WAS NO ACCELERATION RESPONSE WHEN I PULLED ONTO A 50MPH ROAD AFTER STOPPING AT A STOP SIGN. THE 2017 HYUNDAI TUCSON IS NOT SAFE TO DRIVE UNTIL THIS ACCELERATION ISSUE IS FIXED. I HAVE DONE RESEARCH AND SEEN THOUSANDS OF OTHER COMPLAINTS ON THIS SAME ISSUE FOR THIS SAME EXACT CAR. FURTHER, HYUNDAI HAD A RECALL FOR THE SAME ISSUE ON THE 2016 MODEL, BUT THEY DID NOT FIX THE ISSUE FOR THE 2017'S. I IMPLORE THE NHTSA AND HYUNDAI TO MAKE THIS A RECALL! DO THE RIGHT THING FOR YOUR CUSTOMERS HYUNDAI AND SAVE PEOPLE FROM SOME BAD ACCIDENTS AND POTENTIAL LOSS OF LIFE.
TRANSMISSION FAILS TO ENGAGE ON SOME OCCASIONS WHEN ATTEMPTING TO ACCELERATE FROM A STOP OR ACCELERATING INTO A TURN AT AN INTERSECTION. ACTS AS IF THE TRANSMISSION DOES NOT KNOW WHAT GEAR TO ENGAGE. DANGEROUS WHEN ATTEMPTING A LEFT TURN AS YOU STALL PART WAY THRU THE TURN. HAVE HAD CAR BACK TO DEALER TWICE AND THEY CLAIM NO PROBLEM. I FEEL THAT THIS IS A LEGITIMATE SAFETY ISSUE THAT NEEDS INVESTIGATING AS I SEE MULTIPLE SIMILAR COMPLAINTS ON YOUR WEBSITE AND OTHER INTERNET SITES.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES, THE TRANSMISSION GEARS WERE DIFFICULT TO CHANGE OVER, AND THE VEHICLE WAS SLOW TO ACCELERATE. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DEALER (LAKE NORMAN HYUNDAI, 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031, (704) 274-3145) INDICATED THAT THE SAME OEM TRANSMISSION NEEDED TO BE REPLACED. THE DEALER KEPT THE VEHICLE SINCE MAY 9, 2019. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
HESITATION AND STALLING FROM THE DUAL CLUTCH TRANSMISSION. IT IS A SAFETY ISSUE WITH MY FAMILY IN THE CAR AND SURROUNDING AREAS ON THE STREETS AND HIGHWAY AND ALSO PARKING LOTS. I HAVE BEEN BACK TO MY DEALER TWICE AND WAS TOLD THERE IS NOTHING THEY CAN DO. I FEEL MOSTLY UNSAFE WHEN THIS HESITATION HAPPENS ON A BUSY HIGHWAY. HYUNDAI ON MY SECOND VISIT ONLY USED THE COMPUTER TO TURN OFF THE CHECK ENGINE LIGHT BUT THE PROBLEM WAS VERY MUCH THE SAME. I NEED HELP PLEASE
VEHICLE'S ENGINE IS INTERMITTENTLY MAKING NOISES AGAIN AFTER EXHAUST MANIFOLD WAS FIXED AND ALSO INTERMITTENTLY RELEASING CARBON MONOXIDE INTO THE CABIN OF THE VEHICLE. I HAVE A VIDEO OF THE CARBON MONOXIDE READING, BUT THE SYSTEM WILL NOT ALLOW ME TO UPLOAD.
JULY 2018 CAR BEGAN MAKING NOISE WHEN TURNING ON AND BACKING UP. THE NOISE WENT AWAY WHEN I BEGAN TO DRIVE. TOOK TO DEALERSHIP FOR OIL CHANGE AND THEY COULDN'T DIAGNOSIS THE PROBLEM. PROBLEM BEGAN GETTING WORSE, MENTIONED IT AT NEXT OIL CHANGE. NOW MIND YOU, I DRIVE A LOT!! CAR IS 2 YEARS OLD AND HAS 83K. BETWEEN JULY AND DECEMBER 2018 THE CAR RECEIVED MINIMUM OF 4 OIL CHANGES ALL DONE AT THE SAME DEALERSHIP WHO SAYS IT'S NORMAL EVEN WHEN I COMPLAINED OF SMELLING GAS. AFTER RETURNING TO VA FROM MI, THE LIGHTS ON THE DASH ALL TURNED ON WHILE DRIVING, SPEEDOMETER JUMPED WHERE EVER IT WANTED IF IT WANTED TO MOVE AT ALL. TOOK TO NEAREST DEALERSHIP, DIAGNOSIS WAS BAD VACUUM PUMP. IT WAS REPLACED AND SAID ALL MY DRIVING ISSUES AND GAS SMELL WOULD STOP. NOPE....TOOK BACK IN, DIAGNOSIS IS FAULTY EXHAUST MANIFOLD. REPLACED. TWO WEEKS LATER IT STARTS TO ACT UP AGAIN LIKE IT DID THE FIRST TIME.
THE VEHICLE HESITATES BEFORE ACCELATING AFTER THE CAR IS STOPPED AT A TRAFFIC LIGHT. BASICALLY THE CAR DOES NOT MOVE AT ALL. SEEMS "DEAD." AS A DRIVER, I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. AFTER ABOUT 30 SECONDS, THE CAR KICKS IN AND WILL MOVE AFTER AWKARDLY LURCHING FORWARD WHICH IS NOT PARTICULARLY COMFORTABLE OR SAFE FOR THE DRIVER AND PASSENGERS. THIS HAS HAPPENED MULTIPLE TIMES. THE DEALER BLAMES IT ON THE DUAL CLUTCH TRANSMISSION AND ADVISES THAT IT CANNOT BE FIXED. I AM CONCERNED THAT THIS COULD LEAD TO ANOTHER DRIVER REAR ENDING MY VEHICLE OR ANOTHER TYPE OF ACCIDENT.
WHEN THE AIR CONDITIONER IS TURNED ON THERE IS STINGY SMELL COMING OUT OF THE VENTS BUT IN A FEW MINUTES IT GOES AWAY. I DON'T KNOW IF THERE IS A LEAK IN THE SYSTEM. I MENTIONED IT TO THE DEALER AND THEY SAID THEY HAVEN'T RECEIVED ANY RECALLS ON THAT PROBLEM. HAPPENS EVERY DAY I USE THE CAR.
THERE IS A HESITATION WHEN THE CAR STARTS OUT IN THE MORNING, FIRST START OF THE DAY. I HAVE HAD A NEW TRANSMISSION PUT IN, BUT AFTER A FEW WEEKS THE PROBLEM RETURNED. IT CAUSES A SAFETY PROBLEM WHEN I TRY TO PULL OUT INTO TRAFFIC, BECAUSE IT FEEL LIKE IT IS GOING TO STALL OUT AND THEM IT CATCHES AND MOVES.
EVERYTIME I STOP AT A LIGHT OR SLOW DOWN I ALMOST GET IN A ACCIDENT BECAUSE THE TRANSMISSION KEEPS FEELING LIKE IT WONT SHIFT AND STALL OUT AND HAS NO POWER. THIS IS A KNOWN PROBLEM I NEED A RESOLUTION FOR PLEASE. I HAVE KIDS AND GOT THIS SUV FOR SAFETY BUT NOW I AM SCARED TO DRIVE WITH THEM
WE BOUGHT OUR HYUNDAI TUCSON IN SEPTEMBER 2018 AND WITHIN WEEKS, WE STARTED NOTICING PROBLEMS WITH ERRATIC ACCELERATION AND INCONSISTENT RESPONSE OF GAS PEDAL. WE HAVE GOTTEN THE CAR EVALUATED NUMEROUS TIMES, BUT NOTHING WAS DIAGNOSED TO BE CAUSING THIS. THE SERVICE DEPARTMENT KEPT SAYING THAT THERE ARE SOME KNOWN PROBLEMS WITH ACCELERATION THAT HYUNDAI HASN'T COMMUNICATED A SOLUTION TO THE SERVICE DEPARTMENT, THEREFORE THERE IS NOTHING THEY CAN DO. OFTEN TIMES THE RPM LEVEL SKYROCKETS LEAVING THE CAR WITHOUT THE ABILITY TO ACCELERATE. OUR 7-SPEED DCT IS HAVING SHIFTING PROBLEMS, HESITATION WITH ACCELERATION, AND NEAR LOSS OF POWER. THE TRANSMISSION PARTICULARLY MISBEHAVES DURING WARMER TEMPERATURES AND CERTAIN DRIVING CONDITIONS. THE TRANSMISSION PROBLEMS OCCUR WITHOUT WARNING, WHICH IS A SAFETY HAZARD. AND IS A DANGER TO EVERYONE ON THE ROAD. THE SERVICE DEPARTMENT CLAIMS THAT HYUNDAI HAS KNOWN ABOUT THE TRANSMISSION AND CONTROL MODULE PROBLEMS BUT IS NOT ABLE TO DO ANYTHING ABOUT IT. WE WOULD HAVE NEVER PURCHASED THE VEHICLES IF WE WOULD HAVE KNOWN ABOUT THE ALLEGED TRANSMISSION PROBLEMS. WE HAVE BEEN IN THE MIDDLE OF LEFT TURNS ON LARGE CITY STREETS, ALMOST GETTING HIT, BECAUSE NOBODY WAS ANTICIPATING THE SUDDEN NON RESPONSE OF THE GAS PEDAL. THIS ISSUE IS HAPPENING VERY FREQUENTLY DURING LEFT TURNS, BECAUSE YOU HAVE TO BE QUICK. WE HOPE THAT THIS PROBLEM IS TAKEN SERIOUS AS IT IS EXTREMELY DANGEROUS TO BE DRIVING WITH THIS CAR.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE IMMEDIATELY. THE VEHICLE TOOK 4 TO 8 SECONDS TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR APPROXIMATELY EIGHT MONTHS, BUT WAS GETTING WORSE. THE VEHICLE WAS TAKEN TO MYRTLE BEACH HYUNDAI (1887 US-501, MYRTLE BEACH, SC 29577), BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
WHEN ACCELERATING, THE ENGINE VIBRATES SOFTLY AT AROUND 4,000 RPM, DRIVER CAN HEAR THE DOORS AND DASH PANELS VIBRATING. IT HAS BEEN THAT WAY SINCE BRAND NEW. I WENT TO THE DEALERSHIP TO EXPLAIN THE SERVICE PERSONNEL BUT THEY SAY THAT IS NORMAL. ALSO WHEN I START THE ENGINE COLD THERE WAS A NOISE LIKE THE CVVT SPROCKET DIDN'T HAVE SUFFICIENT OIL, ALSO THEY TOLD ME THAT IS NORMAL. AFTER THAT, I CHANGED THE OIL MYSELF AND I FILLED THE ENGINE WITH A SYNTHETIC OIL AND THAT NOISE DISAPPEARED AFTER 1 DAY OF USE.
***ENGINE TAKING TOO LONG TO START - SMART KEY*** IN SOME CASES IT TAKES TOO LONG THE ENGINE TO START. ENGINE STARTER IS WORKING BUT IS LIKE THE INJECTORS ARE NOT SUPPLYING GASOLINE TO THE ENGINE. IT COULD BE OVER 7 TO 10 SECONDS STARTING THE ENGINE UNTIL THE ENGINE IS RUNNING. AFTER THAT I OPENED THE HOOD AND I FOUND SOME OIL STAINS ON THE VALVE COVER. ALSO WHERE THE PCV VENTILATION IS IT LOOKS LIKE THERE IS SOME OIL VAPORS COMING OUTSIDE. ENGINE IS THE 2.0 GDI (NU ENGINE)
FROM A STATIONARY POSITION, WHEN YOU APPLY THE GAS, THE CAR MAY LURCH AND JERK LIKE THE CLUTCH ISN'T FULLY ENGAGING AND THEN NOT MOVE AT ALL UNTIL THE IGNITION IS TURNED OFF AND BACK ON AGAIN. THIS CAN OCCUR IN REVERSE AS WELL. SOMETIMES, WHEN SITTING ON AN INCLINE, IN GEAR AND MAYBE WAITING FOR TRAFFIC TO CLEAR, THE CAR WILL ROLL BACK WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR. THIS CAR HAS AN AUTOMATIC TRANSMISSION. THIS HAS HAPPENED ON CITY STREETS AND THE LAST OCCURRENCE WAS OUTRIGHT DANGEROUS.
PASSENGER AIR BAG WARNING LIGHT IS BLINKING, WHILE DRIVING
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOSS OF VEHICLE POWER WHICH RESULTED IN AN ACCIDENT. *LD *TR
ON NOVEMBER 3RD, 2016 I PURCHASED ON 2017 HYUNDAI TUCSON WITH $1500 AND MY 2016 HYUNDAI ELENTRA TRADE-IN. ONOR ABOUT JANUARY 3RD, 2018 I EXPERIENCED AN ISSUE OF THE DRIVER SEAT NOT RECLINING AND INCLINING, LEAVING ME STUCK IN CERTAIN POSITIONS. I SCHEDULED SERVICE AT SAGE HYUNDAI AND SOON AFTER THE COMPANY CLOSED WITHOUT PROVIDING A SERVICE LOCATION. ON OR ABOUT FEBRUARY 2018 I HAD HYUNDAI OF DOWNEY SERVICE MY VEHICLE. SINCE FEBRUARY 2018 I HAVE EXPERIENCED SIX SEAT ISSUE AS MENTIONED-ABOVE AND FOUR SERVICE REPAIRS. ON MARCH 20TH, 2019 I FILED A LAWSUIT IN SUPERIOR COURT. ON MARCH 22ND, 2019 HYUNDAI CONTACTED ME AND OFFERED $8,000 IF I RELEASED THEM OF LIABILITY AND KEEP THE DEFECTIVE VEHICLE. ON EACH OCCASION THE VEHICLE WAS IN MOTION, STATIONARY OR ON A CITY STREET OR HIGHWAY
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,000.
WHEN I MAKE A TURN RIGHT OR LEFT, JOINING TRAFFIC, I PRESS ACCELERATION AND THE CAR DOES NOTHING... I MAY EVEN PUSH THE PEDAL TO THE FLOOR, ENGINE ROARS AT 5-6K AND THE CAR DOES NOT MOVE AT ALL OR MOVES EXTREMELY SLOWLY... I WATCH THE CARDS APPROACHING FROM THE BACK AND START TO PRAY... I BARELY ESCAPED FEW ACCIDENT SITUATIONS BECAUSE THE APPROACHING DRIVERS WERE CAUTIOUS ENOUGH ABOUT SOMETHING WRONG GOING ON WITH MY CAR, NOT MOVING. THIS HAPPENED MULTIPLE TIMES. THE AUTHORIZED HYUNDAI SERVICE DID NOT FIND ANYTHING WRONG. BUT, ACCORDING TO OTHER PUBLIC RECORDS, THE ISSUE SEEMS LIKELY TO BE THE DUAL CLUTCH TRANSMISSION (DCT), LATER RENAMED TO "AUTOMATED MANUAL", WHICH IS WHAT I HAVE IN MY TUCSON.
WHEN YOU ACCELERATE THE VEHICLE THE ENGINE REVS UP TO 5K TO 6K AND THE CAR APPEARS TO BEING NEUTRAL. THIS OCCURS EVERY TIM I TRY TO ACCELERATE. THE VEHICLE DOES NOT ACCELERATE. VERY DANGEROUS WHEN I TRY TO ACCELERATE TO CHANGE LANES. THE VEHICLE DOES NO ACCELERATE.
WHILE DRIVNG ON THE 5N FREEWAY IN THE FAST LANE, MY CAR SEIZED. I HAD ENOUGH MOMENTUM TO GET ON THE RIGHT SHOULDER. WARNING LIGHT SAID NOTHING OF OIL LEAK AND GAVE ME THE TPMS WARNING (TIRE PRESSURE). DIAGNOSIS: OIL PLUG FELL OUT OF OIL PAN, ALL OIL LEAKED AND ENGINE WAS RUINED. WEEKS LATER, I RECIEVE A "NEW" ENGINE AND THEY DO NOT KNOW WHY THE PLUG FELL OUT. IF IT WAS LOOSE, IT WOULD HAVE FELL OUT QUICKER THAN 600 MILES AFTER THE OIL WAS SERVICED. PERHAPS IT WAS THE WRONG SIZE OIL PLUG, WE WONT KNOW BECAUSE IT FELL OUT. RECALL IS FOR 2011-2013 MODELS....PERHAPS THE 2017 HAS SAME ISSUES!!! NHTSA'S CAMPAIGN NUMBER: 19V063. 120,000 HYUNDAI TUCSON SUVS FROM THE 2011 TO 2013 MODEL YEARS. THE OIL PAN MAY HAVE BEEN IMPROPERLY SEALED DURING ENGINE PRODUCTION. AS A RESULT, AN OIL LEAK COULD DEVELOP AND LEAD TO ENGINE DAMAGE, THE ENGINE STALLING, OR EVEN A FIRE, NHTSA SAYS.
1-AL ARRANCAR EL VEHICULO DE MANERA OCACIONAL SE QUEDA AHOGADO NO, NO INICIA Y SI LO HACE NO ALCANZA LA MARCHA APROPIADA, COMO SI PASARA UN EXCESO DE COMBUSTIBLE O COMO SI ESTE NO SE ESTUVIERA INYECTANDO. 2-) AL ARRANCAR EN TRAFICO CONGESTIONADO DONDE SE PRODUCEN ARRANQUES Y FRENADOS Y VICEVERSA EL CARRO LO HACE CON BASTANTE DIFICULTAD, GOLPEANDO FUERTE PARECIDO A TRANSMISION, SON GOLPETEOS DE ARRANQUE Y RETROCESO A LA VEZ, CREANDO LA SENSACION DE UN VEHICULO QUE NO VA A AVANZAR.SIEMPRE LO HACE EN MOVIMIENTO DESPUES DE ESTAR CALIENTE MAS DE 30 -60 MINUTOS EN MARCHA.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE TWICE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO AN INSURANCE BODY SHOP TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE LOCATED. THE BODY DAMAGE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SEVEN SPEED DUAL CLUTCH ASSEMBLY PERTAINING TO THE TRANSMISSION FAILED TO OPERATE PROPERLY. AS A RESULT, THE VEHICLE DID NOT GAIN SPEED WHEN ATTEMPTING TO ACCELERATE FROM A LIGHT. DOWNEY HYUNDAI (7550 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 314-4331) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY TRANSMISSION RECALLS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED TRANSMISSION DOESN'T WORK WHEN GETTING ON FREEWAY.*JB
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
THIS CAR WORKED FINE UNTIL IT DIED ON THE FREEWAY AT 60 MILES PER HOUR ONE EVENING. I WAS ABLE TO RESTART IT AND MAD IT 3 MORE MILES TO HOME. NEXT DAY IT WOULD NOT START AND WAS TOWED TO DEALER AND DEALER SAYS THE ENGINE IS BAD AND OIL IS SLUDGY DUE TO LACK OF MAINTENANCE AND IT IS NOT COVERED UNDER WARRANTY. CAR HAS 30,000 MILES AND HAS HAD 4 OIL CHANGES AND WAS DUE FOR NEXT OIL CHANGE.
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES SEIZED AND AN ABNORMAL GRINDING NOISE WAS HEARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS DESIGNED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,050.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
DUAL CLUTCH TRANSMISSION (DCT) / 1.6T ENGINE START FROM STOP ACCELERATION STUTTERING, STALLING OCCURS FROM INITIAL TAKE OFFS, WHILE IDLING IN STOP/GO TRAFFIC CREATES POTENTIALLY DANGEROUS DRIVE/PASSENGER SITUATION IN TRAFFIC ESPECIALLY WHEN CROSSING TRAFFIC PATTERNS AND LANE MERGING/PASSING. ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF HYUNDAI CORPORATE AND TWO LOCAL HYUNDAI DEALERSHIPS. BOTH PARTIES INDICATE LACK OF KNOWLEDGE ON HOW TO PROPERLY DRIVE DCT TRANSMISSION AND PROVIDED BOTH VIDEO AND WRITTEN TRAINING PACKAGES. BOTH TRAINING MECHANISMS FAILED TO RESOLVE THE ISSUE. SUPPOSED SOFTWARE UPDATES BY THE LEASING DEALERSHIP FAILED TO RESOLVE THE ISSUE ALSO. ISSUE IS STILL ACTIVE AND LATEST VISIT TO DEALERSHIP FAILED TO FIND ANY ISSUES WITH NO REPAIRS OR SOFTWARE UPDATES TAKING PLACE. SENIOR TECHNICIAN INDICATED HYUNDAI LEADERSHIP AT CORPORATE ARE ACUTELY AWARE OF ISSUE BUT CHOOSING TO NOT ACT ACCORDINGLY/APPROPRIATELY.
PANORAMIC SUNROOF UNEXPECTEDLY EXPLODED, WITHOUT ANY EXTERNAL (OR INTERNAL) CAUSE WHILE DRIVING ON INTERSTATE 635. FORTUNATELY, IT WAS CLOSED, SO NO GLASS PENETRATED THE INTERIOR OF THE CAR.
MY VEHICLE SEEMS TO STALL/HESITATE WHEN ACCELERATING FROM A FULL STOP. I HAVE THE 1.6 TURBO AUTOMATIC TRANSMISSION WHICH I UNDERSTAND HAS A SOFTWARE GLITCH THAT CAN DELAY ACCELERATION FROM WHEN THE CAR IS STATIONARY. THIS OCCURS QUITE OFTEN WHEN PROCEEDING WHEN LIGHT TURNS GREEN--DANGEROUS WHEN MAKING A LEFT TURN & IN A PRECARIOUS POSITION MULTIPLE TIMES WITH ONCOMING TRAFFIC. BROUGHT CAR TO DEALER W/COMPLAINT BUT THEY DID NOT MAKE ANY ADJUSTMENTS OR CORRECTIONS. TOLD ME TO "LIVE WITH IT." UNACCEPTABLE! PLEASE HELP.
WHILE I DRIVE, MY TUCSON STALLS. I'M NOT SURE WHY. BUT IT STALLS AND IT TAKES AWHILE FOR IT TO SHIFT THROUGH GEARS. I HAVE STALLED ON HILLS AND AROUND TURNS.
TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY, THERE WAS A HORRENDOUS SMELL COMING FROM THE VEHICLE AS WE TRAVELED IN TRAFFIC AT ABOUT 3MPH OR LESS. MY HUSBAND AND I WERE ON EDGE AND JUST WANTED TO GET HOME SAFELY WITHOUT ANY FURTHER ISSUES WITH THE TUCSON. WE PURCHASED THE VEHICLE FROM HYUNDAI OF LONGVIEW ON NOVEMBER 29, 2017.
VEHICLE HESITATES FROM A STOP WHEN TRYING TO ACCELERATE. ENGINE JUST REVS AND THEN LURCHES FORWARD WHEN TRANSMISSION FINAL ENGAGES. THIS CAN TAKE SEVERAL SECONDS. HYUNDAI STATES THAT THIS AUTOMATIC TRANSMISSION SHOULD BE DRIVEN LIKE AN MANUAL TRANSMISSION. THIS IS AN IGNORANT EXCUSE TO HIDE A PROBLEM THAT THEY ARE WELL AWARE OF. THIS IS HAPPENING TO SO MANY PEOPLE SO WHY WILL THE NHTSA NOT HOLD HYUNDAI ACCOUNTABLE FOR THIS DEFECT IN THE DRIVETRAIN? I SPECIFICALLY ASKED OUR SALESPERSON IF THE ISSUE HAD BEEN WORKED OUT BEFORE WE SIGNED AND HE STATED THAT THE VEHICLES NO LONGER HAD THE PROBLEM. IF HYUNDAI DENIES THERE IS A PROBLEM WHEY DID THE SALESPERSON ACKNOWLEDGE THIS TO ME? THE ISSUE HAS HAPPENED OVER 20 TIMES TO MY WIFE AND I IN THE PAST YEAR AND THE VEHICLE HAS 10,500 MILES ON IT. HYUNDAI STATES THEY IT IS PERFORMING AS DESIGNED AND CLOSED MY CASE. THEY DIDN'T EVEN OFFER TO HAVE ME TAKE IT BACK TO THE DEALER FOR SERVICE. THIS IS BECAUSE THEY KNOW THERE ISN'T A FIX AND IS A POTENTIALLY FATAL FLAW. WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE OF NON RESPONSIVENESS FROM THE TRANSMISSION. PLEASE HOLD HYUNDAI ACCOUNTABLE FOR REPLACING THE TRANSMISSION. IF A DIFFERENT TRANSMISSION WILL NOT WORK WITH THE CURRENT ENGINE THEN THEY SHOULD BUY THE VEHICLE BACK OR TRADE WITHOUT A LOSS. THE DATE FIELD BELOW ONLY ALLOWS FOR ONE DATE? THIS HAS HAPPENED OVER 20 TIMES AS MENTIONED ABOVE.
MY MOTHER IN LAW BOUGHT A 2017 HYUNDAI TUSCON AND IS EXPERIENCING THE SAME ISSUE WITH THE DUAL CLUTCH SYSTEM THAT REQUIRED A 41,000 UNIT RECALL FOR THE 2016 TUSCON MODEL. SHE HAS BROUGHT IT INTO THE DEALER MULTIPLE TIMES DESCRIBING THE SAME ISSUE AND SHOWING CAR FORUMS WITH SIMILAR ISSUES AND WITHOUT A SOFTWARE FIX. I'D LIKE TO HAVE THE NHTSA HAVE A LOOK INTO THIS ISSUE IF POSSIBLE PLEASE AND SEE ABOUT ANOTHER RECALL FOR THE SAME ISSUE IN THE NEW MODEL YEAR AS IT HAS CLEARLY NOT BEEN FIXED. I'M HAPPY TO PROVIDE MORE INFORMATION ABOUT THE ISSUE.
VEHICLE CURRENTLY HAS 25,XXX MILES ON IT. IT HAS THE 1.6L TURBO ENGINE WITH DCT (DUAL CLUTCH TRANSMISSION). IT IS VERY UNPREDICTABLE IN REGARD TO MAKING A SMOOTH START FROM STANDSTILL. THE IS CONSIDERABLE LAG AND JERKING BEFORE THE VEHICLE WILL RESPOND WITH FORWARD MOTION. SOMETIMES, JUST RELEASING THE BRAKE AT A STOP, THE VEHICLE WILL BUCK AND JERK WITHOUT EVEN TOUCHING THE ACCELERATOR PEDAL.THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE ON THE SEVERITY AND WHEN IT WILL OCCUR. TAKING THE CAR TO THE DEALER WAS NOT OF ANY HELP. THEY PERFORMED SCANS AND SAID EVERYTHING WAS "NORMAL". THEY GAVE ME A PAPER DESCRIPTION ON HOW THE DCT OPERATES BUT THAT DOES NOT SOLVE THE PROBLEM. THEY BASICALLY SAID THAT'S THE WAY IT IS, JUST GET USED TO IT. PERFORMING A GOGGLE SEARCH YIELDS MANY SIMILAR COMPLAINTS. HYUNDAI HAS NOT OWNED UP TO THIS PROBLEM AS FAR AS I CAN TELL. PERHAPS IF ENOUGH OWNERS REPORT THIS COMMON PROBLEM, HYUNDAI WILL BE FORCED TO PERFORM A RECALL WITH A SOLUTION TO ADDRESS THE PROBLEM. THIS PROBLEM HAS BEEN NOTICED CONTINUALLY ON AN INTERMITTENT BASIS SINCE OCT OF 2018.
I HAVE HAD THE CAR ONE YR. AND HAVE HAD AN ONGOING ACCELERATION ISSUE. IT IS BECOMING MORE FREQUENT AND SCARY. IT HESITATES TERRIBLY UPON ACCELERATION WHETHER IN REGULAR MODE OR SPORT. THE VEHICLE HESITATES FROM A STANDSTILL AND WHILE MOVING. BELOW IT ASKS FOR A DATE WHEN THIS HAPPENED BUT IT HAPPENS ALL THE TIME. I USED TO OWN A VW CC WHICH HAD A DUAL CLUTCH AND NEVER HAD THIS ISSUE.
I HAVE OWNED MY 2017 HYUNDAI TUCSON SINCE 10/20/17. IN THE LAST YEAR I HAVE HAD IT AT THE DEALERSHIP 3X FOR THE CHECK ENGINE LIGHT. TWICE MY VEHICLE HAD PERFORMANCE ISSUES WHILE ENTERING THE HIGHWAY AND ACCELERATION. IT IS LIFE ENDANGERING. WHEN ACCELERATING ONTO THE HIGHWAY, THE ENGINE LOSES SPEED. THE RPM GAUGE STARTS GOING WACKY, OFF THE CHARTS. IT WILL REV TO 5 RPM BACK DOWN TO 3 RPM AND BACK & FORTH. WHEN THE FOOT IS ON THE GAS PEDDLE TRYING TO INCREASE TO HIGHWAY SPEED, THE ENGINE WILL GO TO 45 MPH. WHEN ONE A HIGHWAY WHERE THE SPEED LIMIT IS 70 MPH, IT BECOMES LIFE THREATENING. WHEN I FINALLY REACHED A SPEED OF 70, IT WOULD GO FOR A SHORT TIME AND THEN DECREASE TO 50 MPH. VERY SCARY. TWICE IT WAS IN SERVICE FOR THE SAME PERFORMANCE ISSUE . THE 2ND TIME THEY REPLACED BOOST SENSOR RANGE. IT WORKS OK NOW. HOWEVER, THE SHIFTING OF THE TRANSMISSION IS HARD AND SEEMS TO SHIFT IMPROPERLY. IT TOO IS TIED TO THE ACCELERATION. HYUNDAI THAT IS THE NATURAL PERFORMANCE ON THE ENGINE & TRANSMISSION. THE LAST CHECK ENGINE WAS AN ALTERNATOR FAILURE. I HAVE OWNED 3 HYUNDAI'S. I HAVE HELPED MY DAUGHTER BUY HER 2 HYUNDAI'S. MY MOTHER AS WELL. I HAVE NEVER SEEN THESE KIND OF ISSUES. ALSO THE NATURAL HYDRAULIC CLOSING ON THE BACK DOOR IS A REAL SAFETY HAZARD. ONE DAY THE DOOR STARTED CLOSING WHILE MY BODY WAS HALF INSIDE. THERE SHOULD BE A SENSOR TO DETECT WHEN THERE IS AN OBJECT IN THE WAY. THAT TOO IS CAUSED FOR ALARM IN SAFETY. THESE 2 ISSUES THAT I HAVE WRITTEN ABOUT CAN & WILL CAUSE DEATH.
SINCE SHORTLY AFTER PURCHASE, THE VEHICLE'S BACKUP CAMERA HAS EXPERIENCED BLACKING OUT AFTER THE INITIALIZATION BLACKOUT WITH REGULAR FREQUENCY. WHEN PUTTING THE CAR IN REVERSE THE SCREEN INITIALLY SHOWS A BLACK SCREEN UNTIL THE CAMERA INTIALIZES. THEN THE PICTURE OF BEHIND THE VEHICLE SHOWS, FOLLOWED BY THE BACKUP GUIDE LINES. WITH THE VEHICLE IN MOTION IN REVERESE THE CAMERA WILL AGAIN PERIODICALLY TURN BLACK OBSTRUCTING THE VIEW OF THE DRIVER. THE VEHCILE HAS BEEN BROUGHT IN MULTIPLE TIMES FOR REPAIR BUT THE SERVICE DEPARTEMNT FREQUENTLY SAYS THEY CANNOT REPLICATE THE ISSUE. AFTER GETTING HYUNDAI NORTH AMERICA INVOLVED THE SERVICE DEPARTMENT TOOK IT IN AGAIN. THIS TIME WE WERE ABLE TO REPLICATE THE ISSUE. THE REAR CAMERA WAS REPLACED BUT THIS DID NOT RESOLVE THE CONCERN. UPON RETURN TO THE SERVICE DEPARTMENT INCLUDING AN OPEN TICKET WITH HYUNDAI'S TECHNICAL SERVICE LINE, THE SERVICE DEPARTMENT THOUGHT THEY HAD REPLICATED THE ISSUE BUT ONLY SAW THE INITIALIZATION BLACK OUT AT WHICH POINT THEY CLAIMED THIS IS AS "WORKS AS DESIGNED". THIS WAS NOT THE ISSUE, THE ISSUE IS ONCE THE SYSTEM HAS LOADED AND THE VEHICLE IS IN MOTION IT BLACKS OUT CAUSING A SAFETY ISSUE WHEN BACKING OUT ONTO STREETS AND IN BUSY PARKING LOTS.
THE HEADLIGHT SYSTEM IN THIS VEHICLE AT LOW AND HIGH BEAM CASTS A SHADOW ABOUT 100 FEET IN FRONT. THIS CAUSES A SEVERE BLIND SPOT IN FRONT OF THE DRIVER. IN RAINY WEATHER IT IS DOUBLY HARD TO SEE WHAT ISSUES FACE THE DRIVER. IN FACT I ALMOST HIT SOMEONE WALKING ON THE SIDE OF THE ROAD IN RAINY WEATHER BECAUSE THEY WERE NOT VISIBLE UNTIL THEY WERE INSIDE THE 100 FEET. THE LIGHTING SYSTEM MUST BE REPLACED AS THE DEALER HAS ADVISED THERE IS NO ADJUSTMENTS THEY CAN MAKE TO OVERCOME THIS ISSUE. THERE HAVE BEEN MANY COMPLAINTS TO THE DEALER ABOUT IT ACCORDING TO HIM.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED AND SUCH WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
ENGINE BOGS DOWN AND LOOSES POWER WHEN ACCELERATING FROM A STOP. RANDOM. AFTER SEVERAL SECONDS IT RECOVERS AND IS FINE FOR A RANDOM AMOUNT OF TIME. IT IS DANGEROUS AS SOME OF THE TIMES I HAVE BEEN TRYING TO MERGE INTO HEAVY TRAFFIC AND IT BOGGED DOWN. SERVICE DEPARTMENT SAYS HYUNDAI KNOWS OF THE ISSUE. MANY COMPLAINTS BUT NO FIX.
I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TIMES JUST TO BE TOLD THEY RESET THE TRANSMISSION, CAN'T FIND THE ISSUE OR HYUNDAI IS AWARE OF THIS ISSUE AND LOOKING INTO IT. BUT LOOKING IN TO THIS ONLINE SEEMS THIS HAS BEEN GOING ON FOR QUITE SOME TIME. THIS ISSUE IS A SAFETY CONCERN AS IT LOSES POWER/ CHUGS WHEN TURNING LEFT IN TO ONCOMING TRAFFIC OR WHEN PASSING SOMEONE. AT THIS POINT SEEMS HYUNDAI USA IS GIVING US (AND OTHERS ACCORDING TO ONLINE) THE RUN AROUND. I WOULD LIKE TO GET THIS ISSUE RESOLVED QUICKLY.
VEHICLE FREQUENTLY, INTERMITTENTLY, STALLS DURING TAKE OFF FROM A STOP. WHEN ACCELERATING FROM A STOP SIGN OR TRAFFIC LIGHT VEHICLE WILL SIMPLY ROLL AS IF IT IS FREELY ROLLING IN NEUTRAL BUT IS NOT RECEIVING ANY POWER OR ACCELERATION FROM THE ENGINE FOR APPROXIMATELY 3 TO 5 SECONDS BEFORE ENGINE/DRIVETRAIN ENGAUGES AND VEHICLE ACCELERATES. THIS CREATES AN EXTREME SAFETY HAZARD WHEN YOU HAVE THE VEHICLE IN AN INTERSECTION AND ACCELERATE TO MAKE A LEFT TURN IN A GAP IN TRAFFIC AND END STUCK IN THE INTERSECTION OR IN FRONT OF AN ONCOMING VEHICLE BECAUSE THE VEHICLE IS ONLY ROLLING AND NOT ACCELERATING. THIS ISSUE HAS BEEN REPORTED TO HYUNDAI USA CORPORATE WHO HAS CHOSEN NOT OFFER ANY REMEDY AND HAS IT STATED TO ME THIS IS A "CHARACTERISTIC OF MY VEHICLE.". HYUNDAI USA HAS CONTINUALLY REFERRED ME BACK TO THE DEALERSHIP, WHO DOES NOT HAVE A FIX FOR THIS ISSUE. HYUNDAI USA HAS EVEN PLACE THE BLAME FOR THIS ISSUE ON THE DEALERSHIP. HOWEVER THE ISSUE HERE IS THAT HYUNDAI USA ENGINEERS HAVE NOT ADMITTED TO HAVING THIS PROBLEM OR CREATED A FIX TO THIS PROBLEM TO ROLL OUT TO THE DEALERSHIP TO ALLOW THEM TO REMEDY THIS PROBLEM. THIS IDENTICAL ISSUE HAS BEEN REPORTED AND ISSUED AS A RECALL IN PRIOR MODELS OF THIS VEHICLE, YET HYUNDAI REFUSES TO DO ANYTHING ON THIS MODEL
THE BRIGHT LIGHT / TURN SIGNAL ARM HAS AN OFF..AUTO..ON ROTATING END THAT CONTROLS THE HEADLIGHTS/DASH/BRIGHT-DIM CONTROL. WHEN THE LIGHTS ARE ON BRIGHT YOU HAVE TO PULL THE SWITCH ARM TO DIM THE LIGHTS. THE TROUBLE IS THE ROTATING END MOVES FROM AUTO TO OFF, SHUTTING ALL THE LIGHT DASH ETC OFF. SINCE YOU ARE DRIVING AT 55 TO 75 MPH AND ALL THE LIGHTS GO OFF LEAVING YOU MOVING HIGH SPEED IN THE DARK HYUNDAI IS ENDANGERING MY LIFE AND THE LIVES OF THE PASSENGERS INTENTIONALL BECAUSE OF THE POOR INCOMPETANT DESIGN. THEY SHOULD RE DESIGN THE SWITCH ARM AND REMOVE THE LIGHT SWITCH FROM THE END OF THE TURN SIGNAL ARM. I HAVE TO TAKE NITRO GLYCERINE BECAUSE I'M SCARED TO DEATH. OTHER DRIVERS HAVE THE EXACT SAME PROBLEM. ALL TUSCONS SHOULD BE REMOVED FROM THE ROAD UNTIL THIS IS FIXED. THE DEALER DOESN'T CARE. HYUNDAI SHOULD BE FINED AND JAILED FOR DANGEROUS ENGINEERING. IT HAPPENS MULTIPLE TIMES!
THE STUPID CAR LURCHES FORWARD WHEN TRYING TO ACCELERATE AND QUITS IN THE FLOW OF TRAFFIC AND INTERSECTION. IT IS A PIECE OF GARBAGE AS IT ENDANGERS EVERYONE IN THE VEHICLE. A 2 TO 3 SECOND PAUSE WITH THE ACCELERATOR PUSHED TO THE FLOOR IT DOES NOTHING AND THE IDIOTS AT EDWARDS AUTO/ HYUNDAI DON'T CARE ALL VEHICLES SHOULD BE RECALLED AND REMOVED FROM SERVICE UNTIL THEY FIRE THE MORON PROGRAMMERS AND FIX THE COMPUTER, SOFTWARE, BRAKE AND ACCELERATOR SENSORS. FACT IS THE CAR'S COMPUTER ISN'T FAST ENOUGH TO PROCESS THE SENSORS. IT IS A DANGER TO MYSELF AND IF IGET HURT THE FEDERAL GOVERNMENT WONT HAVE ENOUGH MONEY TO PAY ME FOR FAILING TO TAKE ALL TUSCONS OFF THE ROAD AND PUT THE BOARD OF DIRECTORS IN JAIL FOR PUBLIC ENDANGERMENT.
TL* THE CONTACT OWNED A 2017 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND, MINUTES LATER, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE WOULD COME OUT AND INSPECT THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS UNKNOWN.
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING. I HAVE REPORTED TO THE DEALER 3 TIMES AND EVERY TIME THEY TELL ME THERE IS NO FIX FOR THIS PROBLEM. THIS IS NOT EXCEPTABLE. THIS IS A BIG SAFETY PROBLEM YOUR AGENCY HAS ENOUGH DATA TO MAKE HYUNDAI FIX THE PROBLEM.
WHEN IN CITY DRIVING, VEHICLE JERKS BETWEEN 1ST, 2ND AND THIRD GEAR. WHEN IN A QUICK STOP VEHICLE FAILS TO ACCELERATE RIGHT AWAY. BOTH INTERMITTENTLY CONCERNS. SPOKE TO MY LOCAL DEALER AND THEY STATE IS A KNOW ISSUE WITH THIS MODEL VEHICLE AND THAT IS JUST THE WAY THEY ARE. UNACCEPTABLE
TRANSMISSION STUTTERS AND BUCKS ON INITIAL ACCELERATION FROM A STANDING POSITION WITH HIGH VARIABLE REVOLUTIONS AND LATENT UNINTENDED ACCELERATION RESULTING. OCCASIONS OF ERRATIC FORWARD MOTION OCCUR AT ANY SPEED WHEN PEDAL IS PRESSED BUT NOT ALWAYS AT SAME LOCATION OF PEDAL STROKE. A RECENT OCCURRENCE OF LOSS OF ACCELERATION WHILE TURNING LEFT AND MERGING INTO TRAFFIC LANES LEFT THE VEHICLE AND OCCUPANT STATIONARY AND VULNERABLE FOR SEVERAL SECONDS. THERE APPEARS A PROGRESSION OF INCREASING FREQUENCY AND SEVERITY TO THESE EVENTS THAT I HAVE REPORTED TO THE DEALERSHIP ON SEVERAL OCCASIONS, THE LATEST BEING ON 10/8/18. THEY STATED THEY HAD BEEN RECEIVING OR HEARING OF SIMILAR ISSUES.
SOMETIMES ACCELERATION PEDAL IS UNRESPONSIVE EVEN HALF WAY PRESSED. USUALLY IT HAPPENS ON LOW SPEEDS. IT ALREADY MEDE ME MOVING MUCH SLOWER THAN I SHOULD. IF I PRESS IT FURTHER IT MIGHT SUDDENLY START WORKING BUT IT APPLIES TOO MUCH ACCELERATION SINCE IT WAS PRESSED TOO HARD AT THAT POINT. DOESN'T FEEL RIGHT WHEN YOU LOOSE CONTROL OVER VEHICLE, IT'S CRITICAL. CONDITIONS WHEN IT HAPPENED: IN MOTION: LOW SPEED, TURNING, CITY STREET. HAPPENED MULTIPLE TIMES SO I CONFIDENT IT'S NOT ONE-TIME ISSUE.
I AM EXPERIENCING A PROBLEM WITH THE VEHICLE'S ACCELERATION FROM A STOP WHICH IS WORSENING OVER TIME. I BOUGHT THE VEHICLE NEW IN SEPTEMBER 2017. I ROUTINELY EXPERIENCE A SEVERE LAG IN ACCELERATION FROM A STOP, CAUSING JERKY MOVEMENTS AND SOMETIMES UNINTENDED ACCELERATION. I DO NOT FEEL AS IF THE VEHICLE IS SAFE TO DRIVE ON A DAILY BASIS. I HAVE HAD THE CAR LOOKED AT BY HYUNDAI TECHNICIANS IN MY LOCAL DEALERSHIP'S SERVICE DEPARTMENT. THEY HAVE REPORTED THAT THERE ARE NO ISSUES THEY CAN IDENTIFY AND THE CAR IS OPERATING AS IT WAS BUILT TO. I HAVE EXPRESSED MY CONCERNS ABOUT THE VEHICLE'S SAFETY AND THEY HAVE TOLD ME TO CONTACT HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT. I HAVE INITIATED A TICKET WITH CONSUMER AFFAIRS.
THE 2017 TUCSON SPORT HAS THE 1.6 TURBO WITH THE DUAL CLUTCH TRANSMISSION. WHEN PULLING OUT INTO TRAFFIC, ONE NEVER KNOWS IF THE CAR WILL RESPOND TO THE GAS PEDAL AND ACCELERATE OR JUST STUMBLE ALONG. THIS IS A KNOWN PROBLEM, AND THERE IS A RECALL OR SIMILAR FOR THE 2016 WITH NHTSA. THE DEALERSHIP (KEARNY MESA HYUNDAI, SAN DIEGO) TELLS US THAT "THEY ALL DO THAT" WHEN WE TOOK IT IN FOR SAFETY CONCERNS AND REPAIR. ANY SUBSEQUENT REQUESTS FOR REPAIR WERE MET WITH "IT WILL COST YOU 150 DOLLARS TO CHECK IT OUT IF IT'S THE SAME SITUATION AS BEFORE WITH NO SOLUTION". THIS CAR IS A DANGER TO US AND OTHERS ON THE ROAD. IT ALSO TENDS TO GO INTO SOME SORT OF LEAF BLOWER MODE SOMETIMES WHEN YOU HIT THE BRAKES, WHERE THE REVS SOAR BUT IT DOESN'T ACT LIKE IT DOWNSHIFTED. THIS IS NOT A MIXUP IN BRAKE/GAS PEDAL USAGE, LIKE THE UNINTENDED ACCELERATION PROBLEMS WEVE ALL READ ABOUT WITH OTHER BRANDS. THE DCT HAS A MIND OF IT'S OWN AND IS A HAZARD ON THE ROAD. THE PROBLEMS ARE WHEN THE VEHICLE IS IN MOTION, AND IT CAN HAPPEN ANYWHERE, AT RANDOM, HIGHWAY, FREEWAY, PULLING OUT OF A DRIVEWAY... ANYWHERE. PLEASE HELP GET THESE DANGEROUS CARS OFF THE ROAD. NOT SURE WHAT DOCUMENTATION YOU WANT, BUT THE CAR IS UNDER WARRANTY, AND WAS BOUGHT IN AUG 2017. CARS WITH THIS ENGINE/TRANS ARE STILL FOR SALE IN THE SHOWROOMS NATIONWIDE, A KNOWN DANGER TO ALL CONCERNED. THE DEALERSHIP SERVICE MGR HAS TOLD US HOW THERE ARE A LOT OF UNHAPPY CUSTOMERS OUT THERE WITH 1.6 TURBO/DCT DRIVETRAINS, AND YET THEY ARE SELLING MORE BY THE DAY. YET THERE IS NO SUPPORT OTHER THAN THE ONE TIME ATTEMPT AND "THEY ALL DO THAT". HELP.
WHILE DRIVING THE HYUNDAI TUCSON AT TIMES THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE TO THE NEXT GEAR. WE WERE DRIVING ON THE FREEWAY AND WENT TO MAKE A LANE CHANGE AS A RESULT OF THE TRANSMISSION NOT ENGAGING PROPERLY WE WERE ALMOST HIT BY A BIG RIG. WE HAVE TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM BUT THEY KEEP TRYING TO TELL US IT IS THE WAY MY SON DRIVES. BUT THE PROBLEM IS THAT IT ALSO HAPPENS WHEN MY DAUGHTER-IN-LAW IS DRIVING. MY SONS DRIVES WITH TWO FEET AND MY DAUGHER-IN-LAW DRIVES NORMALLY. TO GIVE YOU AN EXAMPLE LAST FRIDAY MY DAUGHTER-IN-LAW DROVE ME TO THE DOCTORS. WE TRAVELED ABOUT 20.5 MILES ROUND TRIP AND IN THE TIME THE TRANSMISSION DID IT NINE TIMES. I FEEL THIS IS A SAFETY HAZARD. I HAVE COMPLAINED TO THE HYUNDIA CORP BUT ALL THEY HAVE DONE SO FAR IS TO OPEN A CASE NUMBER FOR MY COMPLAINT(#11611806)
UPON PRESSING THE GAS PEDAL FROM A COMPLETE STOP, OR WHILE DRIVING AT VERY LOW SPEEDS (LESS THAN 20 MPH), VEHICLE HESITATES TO ACCELERATE FOR 2 TO 3 SECONDS. AFTER THE 2 OR 3 SECOND PAUSE, CAR FINALLY ACCELERATES WITH VERY HIGH RPM'S.
TUCSON WITH DCT ACCELERATES VERY SLOWLY AFTER COMING TO A STOP, BASICALLY UNRESPONSIVE FOR A COUPLE SECONDS. THIS HAPPENS ALL THE TIME IN CITY DRIVING NO MATTER WHAT DIRECTION I GO AFTER THE STOP. I NOTICED THIS VEHICLE STAYS IN 2ND GEAR UNLESS IT COMES TO A COMPLETE STOP FOR A FULL SECOND. ANYTHING LESS THAN THAT AND THE CAR STAYS IN 2ND GEAR AND THEN LAGS AND STUTTERS WHEN THE ACCELERATOR IS PRESSED. I DON'T KNOW FOR SURE BUT A VEHICLE THAT DOESN'T DOWNSHIFT TO 1ST GEAR WHEN BASICALLY STOPPED MIGHT BE AN ISSUE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WENT INTO NEUTRAL, THE CHECK ENGINE INDICATOR INADVERTENTLY ILLUMINATED, AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO BAY HYUNDAI (LOCATED AT 641 W 15TH ST, PANAMA CITY, FL 32401, (877) 461-4473) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
I PURCHASED A 2017 HYUNDAI TUCSON A MONTH AGO AND IT HAS DANGEROUS AND DEFECTIVE TRANSMISSION BEHAVIOR. THERE HAVE BEEN MULTIPLE TIMES WHEN I HAVE PRESSED THE ACCELERATOR AND THE CAR MOVES VERY SLOWLY FOR A FEW SECONDS THEN SUDDENLY LURCHES FORWARDS. I HAVE ALSO PRESSED THE ACCELERATOR WHILE DRIVING AND THE CAR HAS ACTUALLY SLOWED DOWN! THERE WAS A SCARY INCIDENT WHEN I WAS TURNING INTO TRAFFIC, AND INSTEAD OF BEHAVING NORMALLY, MY CAR SLOWED DOWN, PUTTING MY WIFE AND I AT RISK OF BEING HIT IN THE SIDE BY THE APPROACHING TRAFFIC! THIS CARS BEHAVIOR IS DANGEROUS AND SOMEBODY WILL DIE BECAUSE OF IT (IF NOBODY HAS DIED ALREADY). I HAVE TAKEN THE CAR TO MY LOCAL HYUNDAI SERVICE CENTER AND THEY SAID NOTHING WAS WRONG WITH IT, AND THAT I WILL "GET USED" TO DRIVING IT, BECAUSE IT IS A DCT (DUAL CLUTCH MANUAL TRANSMISSION). THIS CAR WAS MARKETED AS AN AUTOMATIC. I KNOW HOW TO DRIVE BOTH AUTOMATIC AND MANUAL TRANSMISSIONS, AND I HAVE NEVER SEEN A "PROPERLY FUNCTIONING CAR" BEHAVE LIKE THIS. I HAVE REACHED OUT TO HYUNDAI CORPORATION AND THEY HAVE NOT GOTTEN BACK TO ME ABOUT A RESOLUTION, BUT IN THE MEAN TIME THIS CAR IS VERY UNSAFE AND NEEDS TO BE RECALLED!
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PATRICK HYUNDAI (LOCATED AT 1020 E GOLF RD #1, SCHAMBURG, IL), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
EXTREME HESITATION WHEN PRESSING GAS PEDAL FROM A STOPPED POSITION WITH THE AC ON IN HIGH AMBIENT TEMPERATURES (IN A NON-DCT SE PLUS MODEL) CREATING A DANGEROUS SITUATION. AUTO TRANS ADAPTIVE VALUES WERE RESET BY TECHNICIAN WITH SOME IMPROVEMENT, BUT HESITATION RETURNS SHORTLY THEREAFTER. DIFFICULT TO REPRODUCE AND/OR DIAGNOSE SINCE HESITATION SEEMS TO ONLY OCCUR WHEN THE OUTSIDE TEMPERATURE IS 85F-90F OR HIGHER AND CAR IS AT OPERATING TEMPERATURE WITH THE AC ON.
CAR HESITATES WHEN STEPPING ON GAS.HAS CAUSED SEVERAL POSSIBLE T-BONES WHEN TAKING A LEFT IN AN INTERSECTION. SIMILAR ISSUES TO THE PROBLEM WITH THE 2016 HYUNDAI TUSCON. IT IS A CHRONIC ISSUE,NOT JUST A ONE TIME OCCURENCE.
UPON SUPPRESSING THE ACCELERATOR PEDAL VEHICLE FAILS TO ACCELERATE FROM STANDSTILL CREATING A 2-3 "PAUSE" THAT IS HIGHLY DANGEROUS ESPECIALLY WHEN ENTERING TRAFFIC, FREEWAYS, ETC. THIS IS CLEARLY A PROBLEM THAT IS DOCUMENTED HOWEVER NO RECALL HAS BEEN GRANTED FOR THIS MODEL. IT DOESN'T MATTER WHAT ROAD: CITY STREET OR A HIGHWAY. THE VEHICLE HESITATES AND DOES NOT MOVE WHEN YOU NEED TO! WHEN THE POWERTRAIN DOES FINALLY TAKE HOLD, THE ENGINE REVS HIGH AND PULSES FORWARD CAUSING YET ANOTHER DISTURBING AND POTENTIALLY DANGEROUS CONDITION FOR DRIVER AND OTHERS ON THE ROAD. THIS IS CLEARLY A MECHANICAL AND/OR SOFTWARE GLITCH THAT WILL EVENTUALLY RESULT IN ACCIDENTS AND BODILY HARM. NOTE THIS CONDITION IS SOMETIMES INTERMITTENT THEREFORE CREATING A FALSE SENSE OF DRIVER CONTROL SINCE YOU NEVER KNOW WHEN YOU WILL FACE LACK OF PROPER ACCELERATION. AT FIRST I SUSPECTED IT WAS JUST THE 4-CYL ENGINE BEING SMALL, BUT AFTER READING ABOUT OTHER PEOPLE HAVING EXACTLY SAME EXPERIENCE.
I RECENTLY PURCHASED A NEW 2017 HYUNDAI TUSCON. I FOUND THAT THE VEHICLE DOESN'T SHIFT SMOOTHLY, SOMETIMES HAS A ROUGH IDLE, FEELS LIKE IT'S GOING TO STALL OUT, AND DOESN'T ALWAYS ACCELERATE. I BROUGHT THE CAR IN FOR INSPECTION FOR THE ROUGH SHIFTING. THE TECHNICIAN HE ASKED ME THE FOLLOWING: DOES IT ALWAYS SHIFT ROUGH, FEEL LIKE IT'S GOING TO STALL ESPECIALLY IN STOP AND GO TRAFFIC, SOMETIMES SLOW TO ACCELERATE? WHEN I ANSWERED YES TO ALL OF THEM I WAS TOLD THAT THESE ARE KNOWN PROBLEMS WITH THIS CAR. HE HEARS THE SAME COMPLAINTS OVER AND OVER AGAIN. I WAS TOLD THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. GOOGLE "HYUNDAI TUSCON DUAL CLUTCH PROBLEMS" AND YOU WILL FIND HUNDREDS OF THE EXACT SAME COMPLAINTS. THAT DAY I DROVE TO LAS VEGAS I WAS WAS ALMOST IN 2 HORRIFIC ACCIDENTS BECAUSE THE CAR FAILED TO ACCELERATE AND ALMOST REAR ENDED BECAUSE IT FAILED TO ACCELERATE. NOT ONE WEEK AFTER THE FIRST INSPECTION I TOOK IT BACK. HE AGAIN TOLD ME THAT THESE ARE KNOW PROBLEMS WITH THE TUSCON . THE LEMON LAW STATES THAT I AM ENTITLED TO A SAFE/ PROPERLY PERFORMING VEHICLE OR A FULL REFUND OF THE PURCHASE PRICE. THIS CAR IS MOST CERTAINLY NOT SAFE AND NOT PERFORMING PROPERLY. I HAVE BEEN SPEAKING WITH HYUNDAI WHO PERFORMED A SO CALLED INVESTIGATION AND DECIDED THAT THERE IS NO EVIDENCE TO PROVE MY CAR IS UNSAFE. AFTER NEARLY 3 WEEKS THEY DECIDED TO HAVE A FIELD TECH INSPECT THIS TUSCON. THAT THE ROUGH SHIFTING, ROUGH IDLE, NEARLY STALLING, AND FALLING TO ACCELERATE ARE "NORMAL" FOR THIS VEHICLE PER THEIR OWN MECHANICS. I HAVE ATTACHED ALL EMAIL CONVERSATIONS BETWEEN HYUNDAI AND MYSELF. THEY FEEL MY COMPLAINT AND SAFETY CONCERNS AFTER NEARLY 3 ACCIDENTS IS UNWARRANTED. I DON'T FEEL THAT I AM BEING UNREASONABLE BY ASKING FOR ANOTHER VEHICLE THAT PERFORMS PROPERLY OR REFUND OF MY MONEY AND CANCELLATION OF MY CONTRACT.
MY CAR IS DELAYED IN ACCELERATION AND SEEMS TO HAVE TROUBLE SHIFTING GEERS
SUV RATCHETS FORWARD FROM A STOP, ALSO HAS ISSUES IN TRAFFIC WITH BEING HESITANT TO PROPEL ITSELF FORWARD. THIS HAS RESULTED IN UNSAFE TRAFFIC SITUATIONS AS THE POWERTRAINS ABILITY TO ACT AS EXPECTED, HAS NOT BEEN MET CAUSING DELAYS IN CROSSING ROADS OR ACCELERATION FROM STOPLIGHTS/SIGNS.
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. APPROXIMATELY 3-5 SECONDS LATER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
MY 2017 HYUNDAI TUSCON HAS A DUEL CLUTCH TRANSMISSION. I HAVE HAD PROBLEMS WITH IT EVER SINCE WE PURCHASED IT. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES. WHEN YOU ARE SITTING IN TRAFFIC AND TRY TO GO THE TRANSMISSION HESITATES, WHEN YOU COME TO A STOP AND GO TO TAKE OFF THE TRANSMISSION IS IN THE WRONG GEAR AND YOU GET A BANG. THE DEALER TELLS ME THIS IS LIKE DRIVING A CAR WITH A CLUTCH I CAN DRIVE A CAR WITH A MANUAL TRANSMISSION AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THE CAR IS GREAT IF YOU NEVER HAVE TO STOP AND TAKE OFF. SOME DAYS IT'S BETTER THAN OTHERS. YOU CAN'T DRIVE THIS CAR LIKE A REGULAR TRANSMISSION CAR YOU CAN'T PULL OUT FOR FEAR THE CAR WILL NOT GO OR WILL BE IN THE WRONG GEAR. THIS CAR IS NOT SAFE. THE DEALERSHIP NEVER TOLD US THAT THIS VEHICLE HAD THIS PROBLEM. I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WOULD HAVE KNOWN. THIS IS A ON GOING PROBLEM. BELOW IT SAYS WHEN DID THIS HAPPEN, IT HAPPENS ALL THE TIME.
2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LEFT/RIGHT AFTER COMING TO A STOP. I BELIEVE THIS BEHAVIOR IS DUE TO THE DUAL CLUTCH TRANSMISSION.
I HAVE BEEN EXPERIENCING A LACK OF ACCELERATION NUMEROUS TIMES AS I'M TRYING TO MERGE INTO TRAFFIC ON THE HIGHWAY AND ALSO AS I TRY TO ACCELERATE FROM A STATIONARY POSITION WAITING FOR A LIGHT AND CHANGING LANES ALSO. THREE MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM OF THIS PROBLEM AND THEY SAID THEY WILL CHECK IT. WHEN I PICKED UP THE CAR I WAS TOLD THAT A RESET WAS DONE TO THE COMPUTER TO CORRECT THIS ISSUE. IT IS STILL HAPPENING. I HAVE BEEN IN CLOSE CALLS NUMEROUS TIMES AND I DON'T FEEL SAFE FOR MYSELF OR OTHERS ON THE ROAD BECAUSE OF THIS CONDITION. I WILL BE TAKING THE SUV TO DEALER AGAIN THIS WEEKEND TO HAVE THEM CHECK IT AGAIN. I HOPE THAT A RECALL HAPPENS BEFORE SOMEONE HAS A FATAL ACCIDENT BECAUSE OF THIS ISSUE. SUV HAS 19500 MILES.
THE VISIBILITY AT NIGHT IS IMPAIRED DUE TO THE HID HEADLIGHTS. IN RESEARCHING THE ISSUE, I SEE WHERE THERE ARE SEVERAL OTHER COMPLAINTS ON THE SAME THING. THIS IS A DANGEROUS SITUATION TO BE DRIVING AT NIGHT WITH LIMITED VISIBILITY. ADJUSTING THE HEADLIGHTS DO NOT SEEM TO BE AN IMPROVEMENT. THE OTHER NIGHT, MY LIGHTS WENT COMPLETELY DARK WHILE DRIVING. THIS DEFINITELY DESERVES A NOTIFICATION/RECALL TO THE OWNERS OF THESE VEHICLES BEFORE THERE IS A DEADLY ACCIDENT. PLEASE DO THE RESPONSIBLE THING IN ORDER TO PREVENT IMPAIRING OR LOSING A LIFE.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST, STATING THAT THE VEHICLE HAD A DUAL CLUTCH AND THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
WHILE VEHICLE IS BEING DRIVEN, IN MOTION ON A STREET AND NEEDING TO ACCELERATE, ESPECIALLY WHEN MAKING A TURN, OFTEN THE ACCELERATOR PEDAL WILL SEEM TO STALL OR FALTER WHEN BEING DEPRESSED, CAUSING THE VEHICLE TO SLOW, THEN THE PEDAL CONTINUES DOWNWARD AND THE VEHICLE LURCHES FORWARD. HYUNDAI SERVICE ADVISOR ON JULY 6, 2018 POLITELY SAID "ALL TUCSON TURBO MODELS DO THIS, NO PROBLEM". TO ME THIS IS SCARY. DOES NHTSA THINK LIKEWISE AND COULD THERE BE A SAFETY ISSUE?
PERIODICALLY AT STOP SIGN/LIGHT THE VEHICLE HESITATES WHEN ACCELARATOR PRESSED. TAKES A FEW SECONDS TO ENGAGE. VERY DANGEROUS WHEN ENTERTING TRAFFIC. YESTERDAY, LOST POWER ON INTERSTATE. BEGAN TO DECELEARTE WHEN I ACCELERATED. THE ENGINE ALSO BEGAN REVING UP AND DOWN WITHOUT ANY CHANGE IN ELEVATION OR ACCELARTION. BEFORE PARKING THE CAR IT BARELY HAD ENOUGH POWER TO MAKE SMALL INCLINE AND ENGINE MALFUNCTION LIGHT CAME ON. DIAGNOSTIC TESTING SHOWS NO PROBLEMS. DANGEROUS SITUATION.
MY 2017 HYUNDAI TUSCON LIMITED HAS A DUAL-CLUTH, 7-SPEED TRANSMISSION THAT IS UNSAFE AND UNPREDICTABLE. ON COUNTESS OCCASIONS THE VEHICLE HAS: 1)STALLED COMPLETELY FOR UP TO 5-6 SECONDS AFTER ACCELERATING FROM A STOP LEAVING ME EXPOSED IN THE MIDDLE OF AN INTERSECTION AND/OR ROAD WITH ONCOMING TRAFFIC ALMOST CAUSING SEVERAL SERIOUS ACCIDENTS, 2) RANDOMLY DROPPED OUT OF GEAR AT SLOW, ROLLING SPEEDS WITH THE ACCELERATOR IS PRESSED, CAUSING THE ENGINE TO REV AND THEN SUDDENLY JUMP INTO GEAR ALMOST CAUSING SEVERAL COLLISIONS, 3) DROPPED OUT OF GEAR GOING UP AN INCLINE, 4) STALLING WHEN PRESSING ON THE ACCELERATOR AT ROLLING SPEEDS ALMOST CAUSING MULTIPLE COLLISIONS. ALL OF THESE ISSUES HAPPEN VERY RANDOMLY, WITH OUT ANY WARNING, AND IN SLOWER, STOP AND GO TRAFFIC AND/OR WHEN ENTERING INTERSECTIONS. THIS IS OUR ONLY VEHICLE WE USE BETWEEN MY WIFE AND I, AND WE NO LONGER FEEL SAFE. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO FIX IT. THE SERVICE REPRESENTATIVE EVEN STATED THAT THEY DO NOT KNOW OF ANY DEFINITE FIX FOR THIS DEFECT AND SAFETY ISSUE. HYUNDAI NOW WANTS TO REPLACE THE ENTIRE TRANSMISSION WITH ANOTHER DUAL-CLUTCH, 7-SPEED TRANSMISSION, WHICH IS NOT AN ACCEPTABLE RESOLUTION, AS THIS TRANSMISSION IS FLAWED AND UNSAFE. THEY REFUSE TO BUY THE CAR BACK. ADDITIONALLY, ARAPAHOE HYUNDAI IN COLORADO FAILED TO DISCLOSE THIS KNOWN TRANSMISSION ISSUE PRIOR TO ME PURCHASING THE VEHICLE. HAD I KNOW THIS, I WOULD HAVE NEVER PURCHASED THIS VEHICLE. IT IS ALSO NOTEWORTHY THAT HYUNDAI IS NO LONGER INSTALLING THE 7-SPEED, DUAL CLUTCH TRANSMISSION IN THE NEW HYUNDAI TUSCON'S, A CLEAR TESTAMENT THAT THEY KNOW IT IS FLAWED AND DANGEROUS. THEY ARE BEING SUED: WYLIE V. HYUNDAI, CASE NO. 8:16-CV-02102 THE NHTSA SHOULD FORCE HYUNDAI TO BUY ALL THESE CARS BACK. IT IS A TOTALLY UNSAFE VEHICLE. WHY HASN'T HYUNDAI RECALLED THIS FOR ALL YEARS!!??
MY 2017 TUCSON HESITATES FROM A STOP. IT SEEMS AS IF NO GAS IS GETTING IN. I'VE MENTIONED THIS TO MY DEALERSHIP WHEN I GO FOR AN OIL CHANGE BUT THEY SAID IT'S THE WAY THE CAR IS. I HAVE NOTICED OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS I AM. I THINK HYUNDAI SHOULD LOOK INTO THIS MATTER AND RECALL THESE VEHICLES WITH A FIX. WE HAVE PAID ENOUGH MONEY FOR THE BRAND NEW CAR AND TO HAVE THIS ON GOING PROBLEM IS FRUSTRATING. NOT GOOD BUSINESS FOR HYUNDAI BECAUSE I'LL THINK TWICE BEFORE I BUY ANOTHER CAR FROM THEM.
MY HYUNDAI TUCSON CAR HESITATE TO START FROM THE SIGNAL LIGHT. I.E IT TOOK AROUND 2 TO 3 SECONDS TO ACCELERATE [I END UP IN APPLYING GAS PEDAL HARDLY TO GET THE MOVE FROM LIGHT ] AND THIS HAD HAPPENED FOR 4 TIMES SO FAR FROM 2017 JULY TO NOW. WHEN I CHECK WITH HYUNDAI SERVICE DEALERS ON THIS PROBLEM, THEY SAID THEY HAVE TO CHECK IT COMPLETELY AND FOR THAT THEY WOULD CHARGE ME FOR "VEHICLE INSPECTION AND DIAGNOSE" :( , I'M NOT READY TO AFFORD AS THIS IS NOT HAPPENING OFTEN.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 20 MPH ON A SLIGHT INCLINE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT SHE HAD NO CONTROL OF THE VEHICLE AND THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE REACHED THE BOTTOM OF THE INCLINE, IT WAS ABLE TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST FOUR TIMES. THE VEHICLE WAS TOWED TO JACK CARROLL'S SKAGIT HYUNDAI (1313 GOLDENROD RD, BURLINGTON, WA 98233, (360) 757-7057), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER PROVIDED CASE NUMBER: 11361069 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TT
2017 HYUNDAI TUCSON 4700 MILES ON IT ON 5/29/18 ON MY WAY HOME FROM THE HOSPITAL AT A TRAFFIC LIGHT PUT MY FOOT ON THE GAS CAR FAILED TO ACCELERATE AT A NORMAL PACE STARTED VERY SLOW IT HAPPENED AT LEAST SEVEN MORE TIMES ON THAT DAY
MY HYUNDAI TUCSON HESITATES WHEN TRYING TO ACCELERATE. IT FEELS AS THOUGH SOMEONE IS HOLDING DOWN THE BRAKE AS I AM TRYING TO HIT THE GAS PEDAL. IT IS VERY SCARY BECAUSE ALL OF A SUDDEN THE CAR WILL GET THIS BURST OF ENERGY AND ACCELERATE FORWARD. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE TRYING TO TAKE A TURN AT AN INTERSECTION OR PULLING OUT OF MY DRIVEWAY. IT IS VERY FRUSTRATING THAT SO MANY PEOPLE ARE EXPERIENCING THE SAME ISSUE AND HYUNDAI DOES NOT HAVE A RECALL. I HAVE SPOKEN TO THE DEALERSHIP ABOUT THIS WHEN BRINGING MY CAR IN FOR REGULAR MAINTENANCE VISITS AND HAVE BEEN TOLD THEY WILL LOOK INTO IT. I HAVE HAD ZERO LUCK WITH ISSUE BEING RESOLVED.
MY TRUCK IS UNPREDICTABLE. SOMETIMES THERE IS A BIG DELAY WHEN YOU PRESS ON THE GAS. ALSO, IT EXCELLERATES WHEN YOU LEAST EXPECT IT FOR INSTANCE, TURNING INTO A PARKING SPACE, ALL OF A SUDDEN IT LEARCHES FORWARD FAST. IT IS EXTREMELY DANGEROUS ON THE HIGHWAY WHEN CARS ARE STOPPED BEHIND YOU AT A LIGHT. YOU NEVER KNOW WHEN IT DOES IT. SOMETIMES ON A COLD START, SOMETIMES NOT. I TOOK IT TO THE DEALER AND I WAS TOLD IT'S BECAUSE IT HAS A DOUBLE CLUTCH. IF THAT'S THE REASON, WHY DIDN'T IT DO IT WHEN I FIRST GOT IT. IT STARTED AROUND 1900 MILES. AT FIRST, I THOUGHT IT WAS BECAUSE OF SNOW AND SLIPPERY ROADS, NOT SO. IT'S SCARY BUT WHAT'S EVEN SCARIER, I WILL BE PAYING FOR IT FOR THE NEXT 5 YEARS SO I CAN'T GET RID OF IT UNLESS I GET KILLED IN IT. IT ONLY HAS 2400 MILES ON IT. TRUCK WAS ALWAYS IN MOTION, SOMETIMES EVEN BACKING UP IN THE MORNING IT'S IN SLOW MOTION WITH A BIG HESITATION.
2MOIS ET DEMI APRèS L'ACHAT LE GPS QUI CHANGE DE LANGAGE, IL MONTRE PLUS LES DéTAILLES, AUCUN SIGNE DE CIRCULATION OU AUTRES ET POURTANT LE DEUX PREMIER MOIS TOUS FONCTION BIEN , PAS DE SON DANS LA RADIO, JE NE PEUX PAS FERMER LES PORTES, J'AI DU LA FERMé MANUELLEMENT, L’ARRIèRE DE LA VOITURE QUI S'OUVRE TOUTE SEUL, J'AI éTé POUR FAIRE DES ACHATS A MON RETOUR J'AI TROUVé L’ARRIèRE DE LA VOITURE OUVERTE (COFFRE) ET POURTANT J'AI BIEN VéRIFIé AVANT DE RENTRER DANS LE MAGASIN PUISQUE CE N'AI PAS LA PREMIèRE FOIS QUE LE PROBLèME CE POSE, J'AI INFORMé LE CONCESSIONNAIRE IL ME DIT QUE C'EST MOI QUI A APPUYER SUR LE BOUTON PAR ERREURS, JE L'AI INFORMé QUE CE QUE JE ME SUIS DITES LA 1ER, 2EME ET 3EME FOIS MAIS Là C'EST PLUS QUE 10FOIS , HIER C'EST L'OUVERTURE DU TOIT QUI NE VEUX PAS S'OUVRIR COMPLèTEMENT, J'AI ESSAYé AUJOURD’HUI MAIS RIEN IL S'OUVRE A MOITIé, LE GPS IL REDEVIENS COMME AVANT, CHAQUE JOUR UNE NOUVEL CHOSE QUE FAIRE????
MY VEHICLE HAS A ACCELERATION, HESITATION PROBLEM. THE VEHICLE IS STOPPED AND WHEN I PUT MY FOOT ON THE GAS IT DOESN'T MOVE THEN AFTER A FEW SECOND SHOOTS FORWARD. JUST MISSED HITTING ANOTHER CAR TODAY ON ROUTE 128. THIS IS A ON GOING PROBLEM. SOMETIMES WHEN I'M DRIVING THE VEHICLE WILL ALL OF A SUDDEN SPEED UP. I FEEL VERY UNSAFE.
I HAVE NOTICED PERSONS REPORTING THE SAME ISSUE I HAVE BEEN EXPERIENCING: MY 2017 HYUNDAI TUCSON HAS BEEN EXPERIENCING EXTREMELY DANGEROUS ACCELERATION ISSUES THAT I WOULD LIKE TO BRING TO THE ATTENTION OF THE NTSB. THE VEHICLE WILL EXPERIENCE LACK OF ACCELERATION WHEN MERGING ONTO HIGHWAYS AND/OR MAKING TURNS THAT REQUIRE ACCELERATION. THE VEHICLE HAS DONE THIS ON SEVERAL OCCASIONS WHERE I WAS UNABLE TO CONTROL THE VEHICLE WITH ONCOMING TRAFFIC, I WOULD TRY TO GO AND IT SEEMED LIKE THE CAR WOULD PAUSE, AND THEN THE VEHICLE WOULD SUDDENLY ACCELERATE. IT IS SCARY, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN, ESPECIALLY WITH MY CHILDREN IN THE CAR AND FOR A POSSIBLE INCIDENT WITH ONCOMING TRAFFIC. NOT THIS HAS HAPPENED ON SEVERAL OCCASIONS AT RANDOM INSTANCES. FROM TURNING, TO ACCELERATING FROM AT A STOP, TURNING, TRYING TO ACCELERATE ON THE HIGHWAY. THERE IS NOT COMMON SPEED THIS IS RELATED TO.
SOME TIMES CAR WILL NOT MOVE THOUGH GAS PEDAL IS PUSHED FROM VERY LOW SPEED TO ACCELERATE. HAPPENED NUMEROUS TIMES TO ME AND JUST BOUGHT CAR IN FEB 2018. I HAVE EVEN FLOORED THE PEDAL WHICH I HAVE NEVER HAD TO DO IN ANY OTHER CAR I'VE OWNED SINCE I'VE HAD A LICENSE TO GET IT TO MOVE. I MADE A 3 PT TURN YESTERDAY AND GETTING READY TO COME OUT OF IT DIDN'T WANT TO MOVE RIGHT AWAY AND A CAR WAS APPROACHING ME FROM BEHIND ON A SIDE STREET LEAVING A FESTIVAL. I'VE ALSO MADE U-TURNS AND GETTING READY TO MOVE INTO TRAFFIC IT HESITATES WHICH IS DANGEROUS. IT STOPS INSTEAD OF GOING EVEN THOUGH GAS PEDAL IS DEPRESSED. I DON'T TRUST CAR TO MOVE PROPERLY FROM SLOW SPEED TO ACCELERATION. I'VE REPORTED IT TO HYUNDAI AND CALLED LOCAL DEALER AND THEY SAID DOUBLE CLUTCH BUT IT NEEDS TO BE FIXED OR A RECALL ON IT. I HAVE READ MANY OF THE SAME TYPE OF COMPLAINTS. DOESN'T HAPPEN ALL THE TIME BUT ENOUGH TIMES. IT CAN BE VERY SLUGGISH AND I BOUGHT CAR WITH UNDER 10,000 MILES ON IT JUST RECENTLY. FOR A TURBO IT SEEMS STRANGE WAY IT REACTS. THIS IS MY 2ND HYUNDAI. MY 2012 HYUNDAI TUCSON WAS FINE. NEVER THOUGHT I'D HAVE THIS TYPE OF PROBLEM FOR MY 2012 PERFORMS WELL AND IS SPUNKY. NOT SURE WHAT TO DO. I PLAN TO CALL DEALER TO TAKE IT IN SOON TO SEE IF THEY CAN DO SOMETHING. I THOUGHT HYUNDAI WAS SAFE CARS TOO IS WHY I WAS GOING FOR ANOTHER ONE. TO KEEP THEIR REPUTATION THEY NEED TO DO SOMETHING AND NOT KEEP SELLING THESE CARS WITH KNOWN PROBLEM. I AM AN EXPERIENCED DRIVER BUT NEW DRIVERS MAY TAKE CHANCES MOVING INTO TRAFFIC WITH THIS KNOWN PROBLEM. I SOME TIMES MAKE SURE I HAVE PLENTY OF SPACE BEFORE MERGING INTO TRAFFIC IF POSSIBLE. I HOPE IT DOESN'T TAKE A FATALITY FOR THEM TO SERIOUSLY LOOK INTO THIS PROBLEM.
WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE WOULD GO INTO FIRST GEAR AND ACCELERATE FOR A FEW SECONDS, THEN WOULD TRY TO MOVE UP TO A HIGHER GEAR AND GET SUSPENDED FOR ABOUT 5-7 SECONDS AS IF IT COULD NOT FIND THE NEXT GEAR. THIS HAS HAPPENED 2-3 TIMES SO FAR. ALSO, WHEN I HAVE TESTED THE RESPONSE OF ACCELERATING BY PRESSING THE GAS WHILE TRAVELING AT A LOW SPEED, THE VEHICLE WOULD NOT RESPOND AS EXPECTED. ON SEVERAL OCCASIONS, I PUSHED THE PEDAL TO THE FLOOR AND THE ENGINE ONLY RESPONDED AS IF I WAS SLIGHTLY ACCELERATING. I HAVE A 1.6 TURBO. ADDITIONALLY, I HAVE HAD THE LIGHTS ON MY DASHBOARD GO OUT - EXCEPT FOR MY RADIO/NAVIGATION SYSTEM. I SUSPECT THIS HAD TO DO WITH A SENSOR AS IT WAS DUSK AND MY LIGHTS TRIPPED SOME ELECTRICAL OR SOFTWARE DEFECT. I WAS GOING DOWN A MAJOR HIGHWAY AROUND WASHINGTON D.C. AT THE TIME AND COULD NOT SEE ANY OF THE DRIVING CONTROLS FOR APPROX 20 SECONDS. I AM NOT SURE IF MY HEADLIGHTS WENT OUT AT THAT TIME BUT EVENTUALLY, AFTER FLIPPING MY LIGHTS OFF AND ON AND PRESSING THE DASH LIGHT TO MAXIMUM, THE LIGHTS ON THE DASHBOARD RETURNED. LAST WEEK, THE AUDIO OF MY RADIO/NAVIGATION SYSTEM WOULD NOT WORK. AFTER LEAVING MY CAR AND LOCKING IT FOR ABOUT 20 MINUTES AND RETURNING, THE SOUND WAS WORKING AGAIN. I TOOK A VIDEO OF THIS. THE TEMPERATURE IN MY VEHICLE WAS NOT REGULATING PROPERLY WHILE STATIONARY. THE DEALERSHIP SAID THERE WAS A BAD SENSOR AND REPLACED IT. IT HAS WORKED GREAT SINCE THEN. HOWEVER, I AM STILL HAVING MAJOR PROBLEMS ACCELERATING FROM A STOPPED POSITION FROM A RED LIGHT OR TURNING INTO A ROAD, OR ACCELERATING FROM A VERY SLOW SPEED. MY VEHICLE IS NOW IN A SECOND DEALERSHIP TRYING TO RESOLVE THIS ISSUE THAT STILL LINGERS. THIS IS CAUSING ME TO FEEL VERY INSECURE ABOUT DRIVING MY VEHICLE. I AM SECOND OWNER. FIRST OWNER HAD ONLY PUT 2500 MILES ON IT AND TRADED IT IN. PROBABLY A BAD SIGN.
THE CAR HESITATES WHEN ACCELERATING FROM A STOP AND ACTS AS IT'S GOING TO STALL. THERE IS NO POWER IN THE GAS PEDAL WHEN THIS HAPPENS AND IT CAN TAKE A FEW SECONDS BEFORE IT FINALLY SHIFTS. THIS HAS BEEN HAPPENING SINCE MAY 2017 WHEN I PURCHASED IT AND I HAVE REPORTED OT TO THE DEALERSHIP 3 TIMES. THEY HAVE BEEN UNABLE TO DUPLICATE THE ISSUE OR FIND A CODE INDICATING THAT THE ISSUE HAS OCCURRED.
MY 2017 HYUNDAI TUCSON HAS BEEN EXPERIENCING EXTREMELY DANGEROUS ACCELERATION ISSUES THAT I WOULD LIKE TO BRING TO THE ATTENTION OF THE NTSB. THE VEHICLE WILL EXPERIENCE LACK OF ACCELERATION WHEN MERGING ONTO HIGHWAYS AND/OR MAKING TURNS THAT REQUIRE ACCELERATION. THE VEHICLE HAS DONE THIS ON SEVERAL OCCASIONS WHERE I WAS UNABLE TO CONTROL THE VEHICLE WITH ONCOMING TRAFFIC. I HAVE ALSO BEEN VERY CLOSE TO BEING REAR-ENDED AND/OR T-BONED DUE TO THESE ACCELERATION ISSUES. THIS IS A VERY DANGEROUS CONDITION THAT IS HAZARDOUS TO NOT ONLY THE OWNER'S OF THESE VEHICLES, BUT ALSO TO OTHER INNOCENT DRIVERS IN THEIR PATH. APPARENTLY HYUNDAI AND KIA VEHICLES ARE KNOWN TO HAVE THIS ISSUE AND HAVE BEEN MENTIONED IN RECENT ONLINE FORUMS. I REACHED OUT TO HYUNDAI MOMENTS AGO TO ADDRESS THIS ISSUE WITH THEM AND I AM HOPING THEY WILL RESPOND TO ME WITH A FIX AND/OR SOLUTION TO THIS HAZARDOUS CONDITION. MY VEHICLE IS GOING TO THE DEALERSHIP AGAIN TOMORROW 4/23/18 FOR THIS SAME ISSUE. THE LAST TIME I TOOK THE VEHICLE IN FOR THIS ISSUE I WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT JUST HAPPENED AGAIN THE OTHER DAY AND I WAS YET AGAIN PUT INTO A VERY "CLOSE CALL" SITUATION. I HAVE A YOUNG SON AND I DO NOT FEEL SAFE IN THIS VEHICLE WITH THIS CONDITION OCCURRING INTERMITTENTLY AND UNEXPECTEDLY ON THE ROADWAY. HOW MANY PEOPLE NEED TO BE HIT DUE TO THIS OBVIOUSLY KNOWN ISSUE WITH THESE VEHICLES? MY VEHICLE TENDS TO DO THIS MORE OFTEN WHEN MERGING ONTO A HIGHWAY WHERE MORE ACCELERATION IS REQUIRED; HOWEVER, I HAVE ALSO EXPERIENCED THIS PROBLEM WHEN SLOWLY ACCELERATING FROM BEING STATIONARY AT TRAFFIC LIGHTS, STOP SIGNS, ETC.
THE VEHICLE FAILED TO ACCELERATE ON A CIRCLE CAUSING ME AND ANOTHER VEHICLE TO COLLIDE. I HAVE TAKEN THE CAR INTO THE SHOP ON NUMEROUS OCCASIONS THE FIRST TIME AT 150 MILES ON THE ODOMETER AND CONTINUING FOR OVER A YEAR, EACH TIME THE DEALERSHIP INSISTS THAT NO PROBLEM EXISTS OR EXISTED, NEITHER HYUNDAI NOR THE DEALERSHIP WILL ACKNOWLEDGE THAT THERE IS AN INHERENT SAFETY ISSUE WITH THIS 7 SPEED TRANSMISSION, THIS VEHICLE DECELERATES, HESITATES FROM A STOP AND DOES NOT ALWAYS HANDLE IN A SAFE MANNER. I AM EXTREMELY CAREFUL AND COGNIZANT OF THESE ISSUES WHEN I AM DRIVING ALWAYS TAKING EXTRA PRECAUTIONS HOWEVER, IN THIS INSTANCE THAT SLIGHT HESITATION IN ACCELERATION WAS ENOUGH TO PRODUCE SEVERE DAMAGE TO MY VEHICLE , SUBSTANTIAL MONETARY LOSS AND INJURY.
WE PURCHASED THIS CAR IN OCTOBER 2017. WE BROUGHT THE CAR IN THREE TIMES IN THE FIRST FOUR MONTHS AS THE CAR WOULD NOT ACCELERATE WHEN MAKING A LEFT HAND TURN. IT WOULD SHUTTER AND FEEL LIKE IT WAS GOING TO STALL LEAVING ME IN ONCOMING TRAFFIC FROM THE OPPOSITE LANE. IT WOULD ALSO HAPPEN WHEN BACKING OUT OF PARKING SPOT. THE CAR WOULD SUDDENLY JOLT FORWARD WHEN THE GAS PEDAL WAS PRESSED MULTIPLE TIMES. THE DEALER WAS UNABLE TO RECREATE THE PROBLEM AS IT COMES AND GOES ALL THE TIME AND HAPPENS WITHOUT WARNING. THE CAR FUNCTIONS HORRIBLY IN TRAFFIC HESITATING AND THEN JOLTING FORWARD BEING A SAFETY HAZARD WHEN ROLLING. LAST WEEK MY CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING IT WITH MY CHILDREN IN THE CAR. I HAD TO COAST TO THE SIDE OF THE ROAD AND PUT IT IN PARK. IT MADE A LOUD CLUNKING NOISE. I TURNING THE CAR OFF AND THEN BACK ON. I WAS THEN ABLE TO DRIVE IT HOME. THE DEALERSHIP SAYS IT IISNT THROWING ANY CODES OR INDICATING ANY PROBLEMS. THEY REPORT THAT MY COMPUTER IS UP TO DATE. THIS CAR IS A SAFETY HAZARD AND I AM TERRIFIED TO DRIVE IT. HYUNDAI WON'T BUY IT BACK SAYING THAT I JUST NEED TO LEARN 'HOW TO DRIVE MY CAR.' THEY OFFERED ME TWO MONTHS PAYMENTS. I WILL NOT PUT MY FAMILY BACK IN THIS CAR AND THEY WANT ME TO TAKE THIS CAR BACK. THIS CAR SHOULD BE RECALLED AND TAKEN OFF THE ROAD!
WHEN YOU PRESS ON THE GAS PEDAL, SOMETIMES THE CAR WILL NO GO, THE RPM REVS UP VERY HIGH. THE CAR PAUSES AND THEN WILL GO. VERY DANGEROUS ESPECIALLY WHEN TURNING LEFT OR LEAVING A TRAFFIC LIGHT, ON ON THE SLIGHTEST INCLINE. THIS IS A BRAND NEW CAR. (WE ARE LEASING THIS, AND GOT THE CAR END OF NOVEMBER 2017) I CURRENTLY HAVE 3200 MILES ON IT AND SCARED TO DRIVE IT.
WE HAVE JUST UNDER 6,000 MILES ON OUR NEW CAR WHICH WAS PURCHASED NOVEMBER 2017. WE HAVE NOTICED TWO MAJOR CONCERNS WITH THIS VEHICLE AND POSES A SIGNIFICANT SAFETY ISSUE. FIRST WE HAVE NOTICED THAT WHEN AT A COMPLETE STOP AND PUSH THE GAS PEDAL IT WILL JERK AND NOT GO FOR A SEW SECONDS. THIS DOESN'T HAPPEN ALL THE TIME, BUT WE HAVE ALMOST BEEN IN TWO ACCIDENTS BY THE TIME IT TOOK TO MOVE THE CAR FROM A STOPPED POSITION WHEN TRYING TO TURN. I HAVE REPORTED THIS TO THE DEALERSHIP AND THEY WILL BE LOOKING AT WHY THE LAG WOULD OCCUR WHEN THE GAS PEDAL IS DEPRESSED. SECONDLY, THERE HAVE BEEN TIMES AT A COMPLETE STOP THAT THE CAR WANTS TO MOVE FORWARD EVEN WITH THE BRAKE PEDAL ENGAGED. PLEASE TAKE TIME TO LOOK INTO THESE SERIES SAFETY ISSUES AS I HAVE RESEARCHED I AM NOT THE ONLY ONE WHO HAS HAD THESE ISSUES.
I HAVE OWNED THE TUCSON SINCE 1/25/17.THERE IS A LAG/SURGE ISSUE WHEN EXCELERATING. NOT ALL THE TIME, BUT SEEMS TO BE HAPPENING MORE LATELY. IN HINDSIGHT THIS SITUATION HAD HAPPENED BUT I THOUGHT IT WAS JUST GETTING USE TO THE NEW VEHICLE. WHEN I BROUGHT IT IN FOR SERVICE I MENTIONED IT ON A COUPLE OF OCCASIONS. I WAS TOLD IT WAS DUE TO THE DUAL CLUTCH AND THE VEHICLE WAS "OPERATING AS INTENDED". I FIND THAT HARD TO BELIEVE THAT WHEN YOU ARE SITTING AT A STOP LIGHT AND STEP ON THE GAS WHEN THE LIGHT CHANGES IT LAGS THEN SURGES INTO THE INTERSECTION. OR, STOPPED IN TRAFFIC AND WHEN IT IS TIME TO MOVE FORWARD, LAG AND SURGE ALMOST HITTING THE VEHICLE IN FRONT OF ME. AS WELL AS MERGING ONTO A HIGHWAY AND LAGGING AS TRAFFIC IS COMING AT YOU AT 65 MPH AND YOU ARE LAGGING AND HOPING NOT TO BE HIT. I FIND IT HARD TO BELIEVE THAT HYUNDAI WANTS THEIR VEHICLES TO BE RUNNING IN THIS MANNER. I HAVE BEEN IN TOUCH WITH HYUNDAI CUSTOMER CONNECT AND THEY SEND ME BACK TO THE DEALERSHIP. WHEN I FIRST GOT ON TO YOUR SITE THERE WASN'T AS MANY REPORTS AS THERE ARE TODAY. THIS IS A VERY DANGEROUS SITUATION AND I DON'T WANT TO BE A STATISTIC. I HAVE OWNED SEVERAL HYUNDAI'S OVER THE YEARS BUT NEVER THEIR SUV. I AM KEEPING A RECORD OR EVERY TIME THIS HAPPENS.
ANY TIME FROM A STOPPED POSITION OR JUST ACCELERATING WHILE MOVING; I GET LAG OR NO ACCELERATION AT ALL. I HAVE A TUCSON TURBO. MY HUSBAND TOOK THIS VEHICLE INTO BE LOOKED AT IN OCTOBER AND THE DEALERSHIP HOOKED IT UP TO A COMPUTER AND RESET SOMETHING TO HELP REGULATE THE ACCELERATION. LEARNING THE DRIVING IS WHAT HE WAS TOLD IT WAS DOING. IT HELPED FOR A FEW DAYS MAYBE A WEEK BUT THEN STARTED BACK TO HAVING ISSUES. MY HUSBAND TOOK IT IN LAST FRIDAY & WAS TOLD THAT THIS IS HOW IT'S SUPPOSED TO BE. THE GUY IN THE SERVICE DEPARTMENT WOULDN'T EVEN LOOK AT IT AND TOLD MY HUSBAND THAT HE HAS THIS CONVERSATION AT LEAST 2 OR 3 TIMES A WEEK. HE DIDN'T LOOK AT IT OR RECORD OUR CONCERN. THIS IS DANGEROUS. I'VE ALMOST BEEN IN AN ACCIDENT. I PURCHASED THIS VEHICLE FOR SAFETY AND THIS IS NOT SAFE!
THIS CAR HESITATES FROM IDLING IN TRAFFIC TO ACCELARTING. IT IS INTERMITTENT, AND I HAVE BEEN IN THE MIDDLE OF AN INTERSECTION ON MANY OCCASIONS WHEN THE CAR JUST WON'T MOVE FOR A FEW SECONDS. IT IS JUST ENOUGH HESITATION TO CAUSE AN ACCIDENT AND I DON'T FEEL SAFE DRIVING IT BECAUSE OF THIS. IT IS FINE IN HIGHWAY DRIVING. I BROUGHT IT IN TO THE DEALER AND THEY SAID THE HESITATION IS DUE TO THE DUAL TRANSMISSION. I BEG TO DIFFER, BECAUSE I HAD A 2013 HYUNDAI ACCENT, AND THERE WAS NO HESITATION LIKE THIS. I FEEL THE TRANSMISSION IS FAULTY IN 1ST GEAR. I WILL NOT ATTEMPT TO PULL OUT INTO AN INTERSECTION UNLESS I AM CERTAIN I HAVE ENOUGH CLEARANCE FROM BOTH SIDES IN CASE THE CAR HESITATES. IT IS QUITE FRIGHTENING. IF THERE IS NOT A RECALL ON THIS VEHICLE, I AM THINKING OF RETURNING IT TO THE DEALER. *TT
AFTER BACKING OUT OF MY GARAGE, I LEFT THE CAR RUNNING IN MY DRIVEWAY. THE CAR WAS STATIONARY IN THE DRIVEWAY FOR ABOUT 5 MINUTES. AFTER WHICH TIME THE CAR ACCELERATED THROUGH MY GARAGE AND HIT ME, PINNING ME AGAINST THE WALL OF MY GARAGE FOR ABOUT 5 MINUTES. THE ACCELERATION THEN SUBSIDED AND THE CAR SLIGHTLY BACKED UP AND REMAINED STATIONARY GIVING ME ENOUGH ROOM TO WEDGE OUT BETWEEN MY CAR AND THE GARAGE WALL. I'VE BEEN HAVING INTERMITTENT ISSUES WITH ACCELERATION. AT TIMES THE VEHICLE SURGES WHEN I STEP ON THE ACCELERATOR AND OTHER TIMES THE RPMS SWING WAY UP AND THE VEHILCE LAGS CREATING A DANGEROUS SITUATION WHEN TRYING TO CHANGE LANES ON THE HIGHWAY AT FASTER SPEEDS.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO TURN LEFT ONCE THE TRAFFIC LIGHT TURNED GREEN, THE VEHICLE HESITATED AND JERKED AS IF THE VEHICLE WOULD STALL DURING ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWICE PREVIOUSLY; HOWEVER, ONE OF THE TWO TIMES THE VEHICLE ACTUALLY STALLED. THE CONTACT CALLED WOODHOUSE HYUNDAI OF OMAHA (11540 W DODGE RD, OMAHA, NE 68154; 402-592-1007) WHO STATED THAT THE HESITATION WAS NORMAL DUE TO THE VEHICLE BEING EQUIPPED WITH A DUAL CLUTCH TRANSMISSION; HOWEVER, THIS DID NOT EXPLAIN THE STALLING THAT OCCURRED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 11107853. THE MANUFACTURER INFORMED THE CONTACT THAT THEIR REGIONAL DEPARTMENT WOULD BE CONTACTING THEM TO ASSIST FURTHER. THE CONTACT HAD NOT YET BEEN CONTACTED BY THE REGIONAL DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
THE VEHICLE DOES NOT ACCELERATE WHEN THE GAS PEDAL IS PRESSED UPON. WHEN THE VEHICLE DOES ACCELERATE THE RPM'S ARE IN THE RANGE ON 3000-5000 AND THE CAR WILL LUNGE AHEAD. WHEN TURNING INTO AN INTERSECTION, THE VEHICLE WILL REDUCE ACCELERATION UNEXPECTEDLY WHICH LEADS TO VERY SCARY MOMENTS THAT A COLLISION WITH ANOTHER VEHICLE COULD OCCUR. WHEN ATTEMPTING TO ACCELERATE ONTO THE FREEWAY, THE VEHICLE WAS AT 5000 RPM AT 55 MPH AND THE ACCELERATION BEGAN TO SLOW DOWN AD I HAD TO PULL OFF TO THE SIDE WITH MY 3 CHILDREN WITH TRAFFIC COMING AT ME AT RATES OF OVER 65 MPH. WHEN IN REVERSE, THE VEHICLE OFTEN WILL NOT ACCELERATE TO BEGIN THE PROCESS OF GOING BACK, IF IT DOES, AGAIN IT LUNGES AT A HIGH RATE AND CONTROL OF THE VEHICLE BECOMES HARD AS YOU MAY HAVE THE STEERING WHEEL IN THE TURNING MOTION. THE VEHICLE HAS BEEN BROUGHT TO THE DEALER TWICE AND THEY STATE THIS IS HOW THE VEHICLE IS SUPPOSE TO FUNCTION.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HENDERSON HYUNDAI SUPERSTORE, 460 N BOULDER HWY, HENDERSON, NV 89015) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
AT VARIOUS TIMES DURING DRIVING THE CAR'S ENGINE WILL FEEL LIKE THERE'S NO POWER OR NO GAS AND WILL GO INTO A STALL. THIS HAS HAPPENED BOTH DURING ACCELERATING FROM A STOP GOING INTO TRAFFIC AND DURING DRIVING AND ACCELERATING. I HAVE INQUIRED AT THE DEALERSHIP(FUCILLO HYUNDAI) AND THE SERVICE DEPARTMENT SUGGESTED TO USE 93 OCTANE, THAT WAS ALMOST A YEAR NOW AND STILL HAPPENS SPORADICALLY. THIS IS A VERY UNSAFE CONDITION ESPECIALLY WHILE PULLING INTO TRAFFIC AND THE CAR GOES INTO A "STALL". RESEARCHING BLOGS THIS IS HAPPENING TO OTHER OWNERS AND IS NOT ISOLATED TO ME.
I HAVE TAKEN MY CAR TO THE DEALERSHIP 4 TIMES SINCE THE PURCHASE OF MY VEHICLE IN SEPTEMBER FOR THE SAME SIMILAR ISSUES ALL RESULTING FROM THE DUAL CLUTCH TRANSMISSION. THE ISSUES HAVE RANGED AND STARTED WILL CHECK ENGINE LIGHT COMING ON IN NOVEMBER WHEREAS CAR WAS RUNNING ROUGH AND DELAY IN ACCELERATION. THEY REPLACED A SENSOR. 3 DAYS LATER CHECK ENGINE LIGHT CAME BACK ON AGAIN CAUSING LOW POWER THEY REPLACED ENGINE HARNESS. FEBRUARY AGAIN ROUGH IDLE AND CAR DIED MULTIPLE TIMES WHILE AT LIGHT AND/OR PARKED CAUSING TO BE RESTARTED SERVICE DEPARTMENT STATED THEY WERE NOT ABLE TO DUPLICATE BUT USUAL CAUSE IS DUE TO DUAL CLUTCH SO THEY RESET DUAL CLUTCH ADAPTIVE VALVES. MARCH 2ND WHILE SITTING IN A PARKING LOT IN DRIVE I PUSHED THE GAS PEDAL RPMS REVED TO 3-4 AND I COULD HEAR THE ENGINE AS IF I WAS DRIVING WHEREAS THE CAR WAS NOT MOVING SIMILAR TO IF THE CAR WAS IN NEUTRAL. MARCH 5TH AFTER NOT DRIVING THE CAR FOR THE WEEKEND I WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURNED GREEN TO MAKE A LEFT TURN I ACCELERATED AND THE CAR SLOWS DOWN CAUSING CARS BEHIND ME TO SLAM ON BREAKS TO AVOID REAR ENDING ME. NEXT DAY WHILE DRIVING THROUGH A RESIDENTIAL AREA GOING AROUND 10 MILES PER HOUR THE CAR JEEVES ME FOWARD AND SLOWS DOWN TO ALMOST A DEAD STOP. I TOOK THE VEHICLE BACK AGAIN WE'RE AGAIN THEY SAID IT CAN NOT BE DUPLICATED AND THEY ALSO STATED THE CAR IS SUPPOSED TO SLOW DOWN WHEN DRIVING DRASTIC SPEEDS OFTEN. ALMOST CAUSING ACCIDENTS. THERE IS NO WAY MYSELF OR ANY OF MY CHILDREN WILL BE DRIVING THIS CAR I AM TERRIFIED OF THIS VEHICLE AND DON'T FEEL I SHOULD HAVE TO RISK MY FAMILIES LIVES FOR SOMEONE TO REALIZE SOMETHING IS TERRIBLY WRONG WITH MY CAR.
VEHICLE STUTTERS/HESITATES ON TAKE-OFF FROM START. SEVERAL NEAR DANGEROUS MISSES CROSSING AND MERGING INTO TRAFFIC LANES. HAVE COMPLAINED SEVERAL TIMES TO CORPORATE HYUNDAI TO NO AVAIL. THEY CLAIM ISSUE IS KNOWN AND HAS TO DO WITH IMPROPER OPERATION OF DUAL/DOUBLE CLUTCH TECHNOLOGY. SPOKE ALSO WITH TECHNICIANS WHO INDICATE THEY ARE AWARE OF ISSUE, BUT CAN'T DO ANYTHING TO REMEDY THE DANGERS. DAUGHTER DRIVES THIS VEHICLE AND HAS BEEN IN AT LEAST THREE NEAR MISS SIDE COLLISIONS AND SEVERAL NEAR STALL OUTS ON MAJOR ROADWAY AND INTERSECTIONS WHILE EITHER TURNING LEFT OR RIGHT AT TRAFFIC LIGHTS. THE LAST INCIDENT SHE WAS INVOLVED IN HAD THREE FAMILY OCCUPANTS IN THE VEHICLE WHO WERE WITNESSES TO THE FAILED ACCELERATION/STALLING/STUTTERING/JERKING ACCELERATION OF THE VEHICLE AND WERE SHOCKED IT HAD HAPPENED TO SUCH A NEW VEHICLE. I HAVE ALSO HAD THIS VEHICLE IN THE SAME SERVICE SHOP THAT I PURCHASED THE HYUNDAI FROM ON ARAPAHOE ROAD IN CENTENNIAL, COLORADO, UNDER THE NAME OF AUTO NATION HYUNDAI. I HAVE ALSO DRIVEN THE CARE ON SEVERAL OCCASIONS AND CAN SAY IT CAN BE DANGEROUS TO DRIVE IN ESPECIALLY WHEN ATTEMPTING TO PULL OUT INTO ONCOMING TRAFFIC FROM A SIDE ROAD. WE HAVE ATTEMPTED TO WORK WITH HYUNDAI CORPORATE ON THIS ISSUE AND ASKED THEM TO TAKE THE VEHICLE BACK, BUT THEY INDICATED IT DOES NOT MEET THEIR LEMON RULES, NOR HAS IT BEEN IN THE REPAIR SHOP ENOUGH TIMES TO WARRANT A BUY-BACK. BOTTOM LINE NOW IS THERE'S NOTHING FOR THEM TO REPAIR SINCE THEY'VE INDICATED THEY HAVE NO FIX FOR THIS ISSUE, BUT DO ADMIT THEY ARE FULLY AWARE OF THE ISSUE AND STILL CHOOSE TO NOTHING TO REMEDY THE DANGERS.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF WAUKESHA (1583 E MORELAND BLVD, WAUKESHA, WI) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. *TT *JS THE CONSUMER STATED THE TRANSMISSION WAS RESET ON 02/2018. *TR
HYUNDAIS DUAL CLUTCH SYSTEM IN MY TUCSON IS VERY UNSAFE. I WAS NOT AWARE OF ISSUES UNTIL 2.5 MONTHS AFTER OBTAINING THE VEHICLE. FROM A DEAD ATOP AT TIMES IT WILL NOT ACCELERATE AND ONLY RUN UP RPMS. OTHER TIMES IN TRAFFIC IT WILL ALSO NOT ACCELERATE AND RUN UP RPMS. DOING A GOOGLE SEARCH THIS WAS A HUGE ISSUE IN 2016 MODELS BUT NO RECALL WAS EVER DONE FOR THE 2017 MODELS HAPPENS ABOUT 1 TO 3 TIMES PER WEEK. COULD LEAD TO SERIOUS INJURY ACCIDENT.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 565-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
VEHICLE STALLS AND IS SLOW TO TAKE OFF WHEN MOVING FORWARD FROM A STOP. ENGINES REVS HIGH HOWEVER SLOW AT MOVING.
AT TIMES WHEN I STOP AND ACCELERATE THE CAR HESITATES TO MOVE THEN IT JUMPS AND GOES MAKING IT DANGEROUS .
I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.
MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.
CAR WILL NO LONGER ACCELERATE OVER 60MPH AND WHEN THE CAR IS IN DRIVE IT SOMETIMES WILL NOT ACCELERATE FOR A COUPLE OF SECONDS FROM A COMPLETE STOP
PURCHASED THIS CAR IN NOVEMBER 2017. VEHICLE HAS A DUAL CLUTCH TRANSMISSION, AND HAS A SERIOUS HESITATION PROBLEM FROM A STANDING START WHEN ACCELERATING. VERY DANGEROUS SITUATION WHEN MAKING A LEFT TURN. HALF WAY THRU THE TURN IT HESITATES AND WILL NOT ACCELERATE BUT THEN SURGES FORWARD DUE TO PUTTING MORE PRESSURE ON THE GAS PEDAL. PROBLEM IS INTERMITTENT. I HAVE REPORTED THIS TO THE DEALER TWICE ALREADY. BOTH TIMES THEY HAVE SAID THEY CAN FIND NOTHING IS WRONG. THAT THIS IS HOW A DUAL CLUTCH TRANSMISSION WORKS. FROM WHAT WE HAVE READ THIS SEEMS TO BE A COMMON PROBLEM WITH THIS. FEEL THAT THIS IS DEFINITELY A MAJOR SAFETY ISSUE.
VEHICLE HAS A SERIOUS PROBLEM WITH DUAL CLUTCH TRANSMISSION. THERE IS A MAJOR HESITATION WHEN STARTING TO ACCELERATE FROM A STOP. THIS IS A VERY DANGEROUS SITUATION, AND COULD RESULT IN MAJOR INJURY OR DEATH. THIS PROBLEM HAS BEEN REPORTED TO HYUNDAI SINCE THE 2015 MODEL YEAR OF THE SAME VEHICLE (SEE CARCOMPLAINTS.COM)
HEADLIGHTS PROJECT A WEIRD DARK SHADOW ON BOTH SIDES AND IT MAKES IT VERY DIFFICULT TO SEE IN FRONT OF ME JUST OFF CENTER ON BOTH SIDES. THIS IS A VERY DANGEROUS SITUATION TO NOT FEEL SAFE ENOUGH TO SEE THE ROAD AHEAD OF ME
WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!
VEHICLE WILL FAIL TO ACCELERATE AT CERTAIN TIMES FROM A COMPLETE STOP ON A CITY STREET. RPM CAN GO AS HIGH AS 4000 RPM'S AND THE VEHICLE WILL NOT RESPOND ADEQUATELY, MEANING I HAVE BEEN AT AN INTERSECTION AND WHEN MAKING THE TURN,THE VEHICLE MAY OR MAY NOT RESPOND TO THE ACCELERATION I HAVE GIVEN IT. I HAVE BEEN STOPPED AT A RED LIGHT WANTING TO ACCELERATE FORWARD ON THE GREEN LIGHT AND AGAIN THE VEHICLE MAY OR MAY NOT RESPOND ADEQUATELY EVEN WHEN THE ENGINE GETS TO 4000 RPM'S. AFRAID I WILL BLOW AN ENGINE I DECELERATE WITH THE VEHICLE ONLY CREEPING FORWARD AT 3-5 MPH EVEN WITH THOSE HIGH RPM'S. I HAVE TO PUMP THE GAS PEDAL A FEW TIMES BEFORE THE TRANSMISSION ENGAGES. ONCE ENGAGED THE TRANSMISSION IS SLOW TO ACCELERATE, BUT EVENTUALLY RESPONDS RESPECTFULLY TO THE RPM'S. THE LACK OF ACCELERATION OR TRANSMISSION RESPONSE IS VERY UNSAFE WHEN IT PLACES THE DRIVER & PASSENGERS IN A PRECARIOUS POSITION.
WHEN ACCELERATING FROM FULL STOP AT TRAFFIC LIGHT ABOUT 2ND GEAR, THE CAR SUDDENLY JERKED AND THE ENGINE LIGHT TURNED ON BRIEFLY WITH A NOISE. ALMOST CAUSES CAR BEHIND ME TO REAR END ME. ALSO NOTICING THAT ACCELERATION IS MUCH SLOWER NOW. CARS BESIDE ME ARE ACCELERATING MUCH FASTER THAN ME WHILE MY CAR IS STRUGGLING TO KEEP UP. I DON'T WANT TO EXPERIENCE THAT CAR JERKING AND ENGINE LIGHT TURNING ON EXPERIENCE AGAIN SO I DON'T EVEN WANT TO TRY ACCELERATING HARDER TO KEEP UP WITH THE OTHER CARS. I HEAR OTHER HYUNDAI TUCSON 2017 OWNERS ARE EXPERIENCING A SIMILAR THING. I HAVE LESS THAN 3900 MILES ON MY CAR.
ALL HYUNDAI LIMITED MODEL TRIMS HAVE POOR BULB HOUSINGS FOR THEIR HEADLIGHTS. THERE IS A NOTCH IN THE HOUSING THAT COVERS THE TOP PART OF THE BULB AND CASTS A LARGE SHADOW IN FRONT OF THE VEHICLE, MAKING DRIVING AT NIGHT A SERIOUS SAFETY PROBLEM. I'VE ALREADY CONTACTED THE DEALER AND WAS TOLD IT WAS A KNOWN PROBLEM AND THAT HYUNDAI HAS YET TO DO ANYTHING ABOUT IT. I'VE ATTACHED TWO PHOTOS SHOWING THE SHADOW/NOTCH ON EACH HEADLIGHT. KEEP IN MIND MY VEHICLE HAS ONLY 295 MILES, AND I JUST BOUGHT IT A COUPLE DAYS AGO. MY WIFE IS AFRAID TO DRIVE AT NIGHT BECAUSE SHE'S AFRAID SHE WON'T BE ABLE TO SEE SOMETHING IN FRONT OF HER. THERE NEEDS TO BE AN INVESTIGATION LAUNCHED BECAUSE IT'S ONLY A MATTER OF TIME UNTIL A SERIOUS INJURY IS CAUSED AS A RESULT OF POOR LIGHTING AND NEGLIGENCE ON PART OF THE AUTO MANUFACTURER.
THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY
MENTIONED TWICE TO SERVICE DEPARTMENT. MY CONCERN THEY SAY NO SOLUTION.WHEN YOU START TO ACCELERATE GOING FORWARD OR GOING IN REVERSE OR EVEN WHEN YOU ARE ON A HIGHWAY,WHICH IS MOST DANGEROUS. IF FOR ANY REASON YOU TAKE YOUR FOOT OF THE ACCELERATOR AND THEN ACCELERATE AGAIN THERE IS A SIGNIFICANT HESITATION BEFORE IT GOES. IF YOU HAVE DRIVEN A NUMBER OF REASONS CAUSE YOU TO DO THIS. THERE SOLUTION IS NOT TO FEATHER THE ACCELERATOR. MAKES NO SENSE. ARE THEY WAITING FOR SOMEONE TO GET KILLED? NOTIFIED I WAS REGISTER WITH YOU AND THEY COULD CARE LESS,PLEASE HELP. I HAVE DOCUMENTATION IF YOU NEED IT.
WHEN YOU ACCELERATE FROM A COMPLETE STOP, THERE IS A MAJOR DELAY. SOMETIMES IT IS SO BAD THAT YOU CAN BARELY MAKE IT THROUGH A TRAFFIC LIGHT BEFORE IT TURNS RED AGAIN. THERE HAVE BEEN MULTIPLE TIMES WERE WE WERE ALMOST HIT DUE TO THIS MAJOR DELAY. THIS IS A MAJOR SAFETY ISSUE. WE HAVE HAD IT IN THE SHOP 4 TIMES AND IT IS GOING IN FOR A 5TH TIME. THEY ARE SAYING THAT IT IS THE DESIGN OF THE TRANSMISSION, AND THERE IS NOTHING THEY CAN DO TO REPAIR IT.
I PURCHASED A BRAND NEW 2017 TUCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.
THE VEHICLE AT TIMES WHEN GOING FROM A STOP WILL OCCASIONALLY TOTALLY LOSE ALL PROPULSION FOR A SPLIT SECOND WHICH HAS CAUSED ME TO ALMOST BE DEAD IN TRAFFIC. IT IS VERY SCARY WHEN IT HAPPENS. I DON'T KNOW IF IT IS A ENGINE OR TRANSMISSION OR FUEL PROBLEM. I HAD THE PROBLEM WITH A 2014 SANTA FE. MY BROTHER IN LAW HAS THE SAME PROBLEM WITH THE SAME VEHICLE.
SIX MONTH OLD CAR....CAR HESITATES WHEN YOU PRESS ON THE GAS PETAL FROM A STOP. MUST GIVE YOURSELF A MORE THAN NORMAL AMOUNT OF ROOM TO PULL OUT INTO TRAFFIC JUST IN CASE THE CAR HESITATES AS TO NOT GET INTO AN ACCIDENT. ALSO WHILE DRIVING THRU A CHRISTMAS DISPLAY (VERY SLOW MOVING, STOP AND GO TRAFFIC) WITH MY FAMILY INCLUDING A FIVE YEAR OLD CHILD THE TRANSMISSION HIGH TEMP ALARM CAME UP ON THE CAR AND WE COULD SMELL HOW HOT IT WAS GETTING. HAD TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF FOR A WHILE IN VERY COLD TEMPERATURES AT NIGHT WITH OUR YOUNG DAUGHTER. WAITED A WHILE STARTED THE CAR UP AND THEN IT WOULDN'T SHIFT RIGHT. MADE AN APPOINTMENT WITH THE DEALER (HAZLETON PA AUTO MALL) I PURCHASED THE CAR FROM TO HAVE IT LOOK AT. AT THE APPOINTMENT I WAS TOLD BY A MAN AND WOMEN AT THE SERVICE DESK THAT THE OVERHEATING IS A NORMAL REACTION TO STOP AND GO TRAFFIC. NEVER HAD A BRAND NEW CAR WITH 7000 MILES ON IT OVERHEAT AND LEAVE ME SITTING ON THE SIDE OF THE ROAD. TUSCAN'S WITH THE DUAL CLUTCH TRANSMISSION ARE A DANGER TO THE OWNERS, THEIR FAMILIES AND THE PUBLIC IN GENERAL.
THE TRANSMISSION DOES NOT ENGAGE OR DELAYS TO ENGAGE IN LOW GEARS. THE PROBLEM IS VERY PREVALENT UNDER HOT TEMPERATURES CHANGES IN INLINES. MOST OFTEN THE ISSUE OCCURS OFF THE LINE AND WHEN MERGING INTO TRAFFIC. THE ISSUE IS DESCRIBED ON THEIR OWN WEBSITE BYE DOZENS OF HYUNDAI TUCSON OWNERS HTTP://WWW.HYUNDAI-FORUMS.COM/2016-TUCSON-IX35-MODELS/454074-DANGEROUS-HORRIBLE-DCT-209.HTML THE COMPANY IS WELL AWARE OF THE ISSUES BUT CLAIMS IT'S DRIVING HABITS AND NOT FAULTY DESIGN. THE SERVICE MANAGER STATED THAT HE HAS HAD DOZENS OF COMPLAINTS BUT HAS NOT HEARD OF ANY RESOLUTIONS. THIS IS A VERY DANGEROUS DESIGN FLAW THAT HAS CAUSED MORE THAN NEAR ACCIDENT SENARIO. THE ISSUE WAS ADDRESSED FROM THE FIRST DAY THAT I THAT I PURCHASED THE VEHICLE BUT HAS BEEN BRUSHED OFF AND HYUNDAI REFUSES TO ADDRESS THE ISSUE
WHEN TAKING CORNERS THE CAR JUST REVS BUT I CANNOT ACCELERATE. I HAVE TO MOVE OVER TO LET CARS PASS. I ALMOST GOT IN AN ACCIDENT TWICE OVER THIS ISSUE. I DON'T KNOW WHEN IT IS GOING TO HAPPEN. ALSO AT A COMPLETE STOP THE ENGINE WILL NOT ACCELERATE JUST REV FOR ABOUT 15-30 SECONDS. HYUNDAI TELLS ME JUST LEARN HOW TO DRIVE.
I HAVE AN ACCELERATION PROBLEMS, FROM THE TIME I PURCHASED THE VEHICLE. YOU DATE BELOW INDICATES ONLY 1 TIME. SO WHEN THE CAR IS STOPPED AND TRYING TO PULL OUT ONTO A HIGHWAY OR TRYING TO MAKE A TURN ACROSS A LANE OF TRAFFIC, THERE IS NO ACCELERATION, NO GAS, A HESITATION I CAN PUNCH THE GAS PEDAL TO THE FLOOR BEFORE IT ACTUALLY WILL MOVE THEN THERE'S A LURCH FORWARD. THIS IS A BIG CONCERN, I CAN NOT HAVE ANY TRAFFIC AT ALL ONCOMING IF I NEED TO MAKE A TURN. THIS HAPPENS PULLING ONTO THE INTERSTATE, ALSO FROM A STATIONARY OR ALMOST STATIONARY POSITION. I CAN'T HAVE ANY TRAFFIC COMING THERE'S SUCH A HESITATION. I'M AFRAID THIS WILL RESULT IN A COLLISION. THIS DOESN'T HAPPEN EVERY TIME, I'D SAY A 50/50 CHANCE OF IT HAPPENING. I HAVEN'T HAD AN ACCIDENT YET BECAUSE OF IT. VERY CONCERNED, AFRAID TO LET ANYONE DRIVE THE CAR AS I'M AWARE OF THE ISSUE AND AM VERY CAUTIOUS.
WHILE THE VEHICLE IS IN DRIVE, THE VEHICLE HAS A HABIT OF BEING HESITANT WHILE BEING GIVEN GAS. FOR EXAMPLE, AT A STOP SIGN OR TRAFFIC LIGHT, WHEN I GIVE THE VEHICLE SOME GAS TO GET GOING, IT IS UNRESPONSIVE AT THAT MOMENT. IF I GIVE IT A LITTLE MORE GAS, THE VEHICLE JOLTS FORWARD AS IF I FLOORED IT. THIS HAPPENS IN SPORT MODE AS WELL AS ECO MODE, ALTHOUGH I AM ABLE TO GET A LITTLE MORE RESPONSIVENESS IN SPORT MODE. THIS ISSUE HAPPENS MORE ON CITY STREETS SEEING AS THAT'S THE MOST COMMON PLACE WHERE THE VEHICLE IS REQUIRED TO STOP AND GO.
VEHICLE RANDOMLY WON'T ACCELERATE, PRIMARILY AFTER A FULL STOP. IT HESITATES FOR SEVERAL SECONDS. THIS CAN BE DANGEROUS WHEN ENTERING AN INTERSECTION
BOUGHT 2017 HYUNDAI TUCSON ON SEPTEMBER 8TH 2017 1ST TIME IN SHOP 10-4-2017 TO 10-7-2017! WE PICKED UP CAR AND DROVE MAYBE 5 MILES TO HAVE ACCELERATOR (GAS) NOT GO WHEN TURNING ON A BUSY HIGHWAY LIGHT CAME BACK ON, CAR BACK IN SHOP 10-7-2017 TO 10-19-2017 REPORTED IT IS FIXED! DROVE MORNING OF 10-20-2017 AND LIGHT CAME BACK ON! FROM 10-20-2017 TO NOW AND STILL ONGOING ETA 12-15-2017! THIS VEHICLE SCARES ME! IT HAS LEFT ME STRANDED MILES AWAY FROM HOME, AND ALL OF A SUDDEN IT JUST STOPS VERY SCARY SOMEONE WILL DIE WITH THIS ONGOING PROBLEM! I DO NOT WANT TO DRIVE IN FEAR IT WILL JUST DECIDE TO STALL. I DROVE CAR OFF LOT WITH 31 MILES AND HAS LESS THEN 2000 ON IT NOW! I STILL DO NOT HAVE MY CAR BACK AND HONESTLY SCARED TO DRIVE IT!
NOT ALL THE TIMES BUT, HYUNDAI TUCSON 2017 HESITATES WHEN STARTING FROM A STOP. EVEN THOUGH I HIT ACCELERATOR, THE CAR DOES NOT MOVE FOR FEW SECONDS AND SUDDENLY IT SHOOTS LIKE A JET. (STOP AND GO SITUATION) IT HAPPENS USUALLY IN THE MORNING AFTER FIRST START UP. THIS SYMPTOM IS EXACTLY SAME AS 2016 HYUNDAI TUCSON WHICH HAS BEEN ALREADY RECALLED BECAUSE OF "HESITATION WHEN STARTING FROM A STOP"
HESITATION ON ACCELERATION, FROM A STOP MAY ACCELERATE OR SIT THERE. I SEE THERE ARE ALREADY 29 COMPLAINTS OF THE SAME THING AND IN 2016 THERE WERE 108 COMPLAINTS FOR THE DRY TYPE DUAL CLUTCH TRANSMISSION (DCT) APPLICATION LOGIC MINE 1.6 TURBO. USE SPORT MODE NOT S FIX NOR SOLUTION. RECALL #149 IN 2016 FIX? SOME ONE WILL DIE!
I PURCHASED A BRAND NEW 2017 TUSCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN 4 SPECIFIC OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN MAKING A LEFT HAND TURN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.
AIRBAG INDICATOR ICON STAYED LIT RATHER THAN GOING OUT AFTER A FEW SECONDS WHEN CAR WAS STARTED. PROBLEM IDENTIFIED BY DEALERSHIP AS AIR BAG NEEDS TO BE REPLACED. THE DEALERSHIP WILL HAVE HAD MY CAR MORE THAN 2 MONTHS BECAUSE THERE ARE NO AIRBAG MECHANISMS IN THE US AND WE ARE WAITING FOR MORE TO BE PRODUCED. THE LIKELY REASON FOR THIS DELAY IS THAT MORE HAVE BEEN USED THAN PLANNED, AND THIS SHOULD BE A RECALL ISSUE IF SO MANY NEEDED REPLACEMENT.
CAR WILL NOT ACCELERATE FROM STOPPED POSITION AT STOP LIGHTS WHEN GAS PEDAL IS DEPRESSED.
CAR WILL NOT ACCELERATE WHEN GAS PEDAL IS DEPRESSED STANDING AT RED LIGHT. VERY DANGEROUS. I WAS ALMOST REAR ENDED.
ENGINE FIRE. PULLING INTO OUR DRIVEWAY THE CAR WAS STOPPED IN FRONT OF OUR GARAGE. SMOKE WAS ISSUING FROM UNDER THE HOOD. OPENING THE HOOD REVEALED A FIRE FROM UNDER THE ENGINE TOP COWLING AND ON THE FELT HOOD LINER. A FIRE EXTINGUISHER (A,B,C) IN THE GARAGE WAS USED TO QUICKLY EXTINGUISH THE FIRE. THE FIRE DID NOT SPREAD BEYOND THE ENGINE COMPARTMENT.
I NEVER USED A FORUM BEFORE SO I HOPE THIS GOES IN THE RIGHT PLACE FOR THE TOPIC. DCT TRANSMISSION I PURCHASED A 2017 TUCSON AFTER 12 YEAR WITH A HONDA CRV THAT JUST NEEDED NORMAL MAINTENANCE. 308000 MILES WHEN IT STARTED TO SHOW SIGNS OF MAJOR ISSUES. I CAN SAY I TRULY REGRET NOT JUST REPAIRING IT BECAUSE THE TUCSON EVEN THOUGH IT HAS SOME UPTO DATE FEATURES AND THE RIDE IS A GREAT ONCE IS GETS GOING HAS A HORRIBLE TRANSMISSION PROBLEM THAT I FEAR IS GOING TO GET ME IN AN ACCIDENT. THE CARS TRANSMISSION STUTTERS AND CHATTERS AT LOW SPEEDS LIKE IT CAN'T DECIDE WHICH GEAR IT WANTS TO BE IN. ON QUICK ACCELERATIONS IT HESITATES SO BADLY THAT I HAVE TIME TO REMOVE MY FOOT FROM THE GAS AND APPLY THE BRAKE THEN IT LURCHES FORWARD AND ONCE I BRAKE THE ENGINE IS STILL RACING. ON TOP OF THIS THIS IS RANDOM. ONCE IT WILL DO IT THE NEXT TIME IT IS FINE. I DRIVE IN VERY HIGH TRAFFIC AREAS AND SOMEONE SEEING THIS MOVEMENT OF THE CAR IS GOING TO MISS INTERPRET MY INTENTIONS AND I WONT BE ABLE TO MOVE WHEN I WANT AND TRAFFIC IS GOING TO SLAM INTO ME. REALLY FEEL THAT THIS CAR IS GOING TO GET ME IN A BAD ACCIDENT OR EVEN KILL ME. I HAVE GONE TO THE DEALERSHIP 2 TIMES AND THEY SAY EVERYTHING IS WITHIN SPECS. THEY SUGGESTED USING SPORTMODE BUT I BOUGHT THE CAR FOR THE GAS MILEAGE THAT IT GETS. YOU LOSE 3 TO 5 GALLONS PER MILE IN SPORTS MODE AND IT STILL DOESN'T FIX ALL THE PROBLEMS. THE CHATTER IS A BIT LESS, BUT THE CAR IS ALWAYS SHIFTING. THE QUICK ACCELERATION ON TO A HIGH WAY SEEMS MORE CONSISTENT, BUT IT SHIFTS CONSTANTLY WHEN JUST DRIVING DOWN THE ROAD. YOU CAN FEEL IT CONSTANTLY SHIFT EVEN IF YOU BARELY LET OFF THE GAS. ALL OF THESE THINGS YOU CAN'T FIND OUT WHEN YOU TEST DRIVE THE CAR AND NOW I FEEL LIKE I AM STUCK WITH KEEP A CAR THAT I WILL NEVER TRUST. IF ANYONE HAS A SOLUTION PLEASE LET ME KNOW.
PURCHASED 2017 TUCSON ECO (1.6L TURBO WITH DUAL CLUTCH TRANSMISSION (DCT)) ABOUT 6 MONTHS AGO. 2016 MODEL YEAR WAS RECALLED FOR DCT THROTTLE RESPONSE ISSUES. I HAVE THE SAME LACK OF THROTTLE RESPONSE WITH MY VEHICLE. THE ISSUE HAS HAPPENED NEARLY 10 TIMES WHICH STARTED AT APPROXIMATELY 150 MILES ON THE BRAND NEW VEHICLE. FROM A STOP OR EVEN AT HIGHWAY SPEEDS, THE ENGINE/TRANSMISSION DOES NOT RESPOND WHEN ACCELERATOR IS FULLY COMPRESSED. HAS BEEN IN FOR REPAIR TWICE AND HYUNDAI CLAIMS THERE IS "NOTHING WRONG WITH THE VEHICLE". THE SITUATION IS REPORTED BY MANY OTHERS AND MIRRORS THE RECALL FROM 2016. HORRIBLY DANGEROUS DEFECT AND HYUNDAI REFUSES TO BUY BACK OR TRADE THE VEHICLE. I HAVE INITIATED A CLAIM WITH THE BETTER BUSINESS BUREAU AND A LEMON LAW LAWYER. THIS VEHICLE IS DANGEROUS.
FORWARD COLLISION ALERT WARNING NOT WORKING. HAVE SET ON EARLY. HAS BEEN AT DEALER FOR DIAGNOSTIC AND TOLD EVERYTHING CHECKS OUT OK DO NOT KNOW IF AEB WOULD WORK
PASSENGER AIR BAG OFF LIGHT REMAINS ON WHENEVER AN ADULT WEIGHING MORE THA 120 LBS ARE SITTING IN THE PASSENGER SEAT WITH A SMALL PILLOW OR SEAT CUSHION ON THE SEAT. PILLOW IS NEEDED TO ENHANCE SEATING COMFORT, ESPECIALLY ON LONG ROAD TRIPS. LIGHT DOES WORK WHEN PILLOW IS NOT USED. UNFORTUNATELY, SEAT IS POORLY DESIGNED THAT REQUIRES ADDITIONAL AFTER MARKET SUPPORT TO MAKE IT USABLE ON LONG TRIPS. SENSOR NEED TO DETECT PASSENGER WEIGHT WITH OR WITHOUT ADDITIONAL CUSHIONS OR ACTIVATE THE AIRBAG 100% OF THE TIME. I HAVE ALREADY REPORTED THIS TO HYUNDAI, CASE NUMBER 10626629. THEY CLAIMED THE LIGHT IS WORKING AS DESIGNED, ONLY WHEN USED WITHOUT AFTER MARKET CUSHION. MY RESPONSE IS THAT IT IS A MAJOR SAFETY DEFECT IN DESIGN, IT OBVIOUSLY FAILED IN DETECTING THE TOTAL WEIGHT ON THE PASSENGER SEAT. I BELIEVE THAT HYUNDAI WOULD BE AT FAULT SHOULD THE AIRBAG FAILED TO DEPLOY DURING AN ACCIDENT AND THE PASSENGER IS SERIOUSLY INJURED OR KILLED. THERE ARE ADDITIONAL REASONS TO USE CUSHIONS FOR HEALTH OR HANDICAPPED PERSON, FOR EXAMPLE. HOW HARD IS IT TO DETECT TOTAL WEIGHT OF MORE THAN 90 LBS ON TOP OF THAT SEST? THE LIGHT REMAINS OFF WHEN CAR IS MOVING OR STOPPED. IN ADDITION, I HAVE ALSO EXPERIENCED NO ACCELERATION ON A LEFT TURN WHEN STEPPED ON GAS, AS PREVIOUSLY REPORTED BY OTHER'S. ENGINE WOULD REV TO OVER 2000 RPM BUT THE CAR US NOT MOVING FOR ABOUT 30+ SECONDS. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN YOU'RE STUCK ON A LEFT TURN.
THERE WAS A RECALL FROM 2016 TUCSON FOR A DUAL CLUTCH GEARBOX ISSUE. I AM EXPERIENCING SAME ISSUES WITH 2017. WHEN I TAKE MY FOOT OFF THE BRAKE FROM A STOP AND ALLOW THE CAR TO IDLE AS SLOW SPEED THE TRANSMISSION AND CAR SPUTTERS AND CREATES HESITATION AND JERKING WHEN GAS PEDAL IS APPLIED. THIS IS A RISK OF SAFETY ESPECIALLY WHEN MAKING INTERSECTION TURNS. I BROUGHT THIS TO THE ATTENTION OF MY DEALER AND THEY SAID THAT NO FIX EXISTS. PROBLEM HAS BEEN OCCURRING ALMOST SINCE DAY 1 AND I AM CURRENTLY AROUND 13K MILES
VEHICLE HAS LESS 500 MILES ON IT. I HAVE HAD 2 OCCURRENCES WHEN SLOWING DOWN FROM A MAIN ROAD, FROM AROUND 35'40 MPH, TO TURN A CORNER AND DURING THE TURN THERE WAS COMPLETE LOSS OF ACCELERATION.
WHEN THE VEHICLE IS AT A STOP OR SLOWED SPEED AND YOU GO TO ACCELERATE THERE IS A FAILURE WITH THE DUAL CLUTCH AND/OR TURBO ENGINE TRANSMISSION WHICH DELAYS YOU FROM ACCELERATING AT AN EXPECTED SPEED. THE CAR WILL HESITATE WHEN TRYING TO ENGAGE FROM A STATIONARY POSITION. THE ENGINE ALSO WILL SPIKE THE TACHOMETER WITHOUT INCREASING SPEED, CREATING A REVVING NOISE WITH NO FORWARD ACCELERATION. ON MORE THAN ONE OCCASION THE GAS PEDAL WAS PRESSED TO THE FLOOR OF THE VEHICLE WITHOUT PROPER INCREASE OF SPEED. THESE REPETITIVE ERRORS OCCUR AT LOW SPEEDS/GEARS. THE VEHICLE WAS IN STOPPED TRAFFIC ON THE HIGHWAY AND WHEN THE GAS WAS PRESSED TO ACCELERATE A FEW FEET THE ENGINE REVVED WITHOUT MOVING FORWARD.
I AM CURRENTLY LEASING A 2017 HYUNDAI TUCSON, LOVE THE CAR, BUT DO NOT FEEL SAFE WHILE DRIVING IT! IT NEVER FAILS WHEN I NEED TO ACCELERATE TO TURN LEFT, OR ONTO A TRAFFIC FILLED ROAD, I HAVE NO ACCELERATION. THE CAR LITERALLY HESITATES AS IF IT IS GOING TO DIE AND I START TO PANIC THAT I AM GOING TO GET HIT! I CAN ACCELERATE JUST FINE FROM A COMPLETE STOP AT A TRAFFIC LIGHT, OR RAILROAD TRACKS AS IT HAPPENS MORE WHEN I AM IN A COASTING MODE AND I TRY TO ACCELERATE. I HAD IT TO THE HYUNDAI DEALERSHIP ONCE ALREADY AND THEY COULD NOT DUPLICATE THE PROBLEM. I AM TAKING IT IN AGAIN AND WILL ONCE AGAIN BRING IT TO THEIR ATTENTION. I PREVIOUSLY OWNED, AND TRADED IN, A 2003 SANTA FE AND NEVER EXPERIENCED ANYTHING LIKE THIS.
THIS IS THE SECOND FILING OF A COMPLAINT RELATED TO ONGOING PROBLEMS WITH HYUNDAI TUCSON DCT TRANSMISSION. I HAVE NOW RETURNED TO THE DEALER THREE TIMES TO FIX THIS PROBLEM AND IT CONTINUES. YESTERDAY, SEPTEMBER 19, AT APPROXIMATELY 5:25PM, IN WELLFLEET, MA., I WAS TURNING OUT FROM A STORE ALONG RT. 6, AND MY CAR SUDDENLY BEGAN JERKING, CAUSING ME TO LOSE SPEED. IT WAS RAINING WITH A LOT OF TRAFFIC. I ALMOST HAD AN ACCIDENT AS A CAR WAS COMING DOWN RT. 6! I DO NOT FEEL SAFE IN THIS CAR. THE ATTEMPTS BY HYUNDAI TO ADDRESS THIS DCT TRANSMISSION ISSUE WITH "SOFTWARE UPDATES" ARE NOT WORKING! PLEASE DO SOMETHING ABOUT IT! THANK YOU.
VERY POOR ACCELERATION FORM STOP. THE HESITATION IS VERY DANGEROUS
I EXPERIENCE HESITATION FROM A STOPPED POSITION, MOSTLY WHEN I AM AT A INTERSECTION TRYING TO MAKE A TURN. I HAVE GONE TO THE DEALERSHIP THEY REST I BELIEVE TA ADAPTIVES STILL HAVING SAME PROBLEM. IT'S A LITTLE SCARY HOPING THAT I DON'T GET HIT MAKING A TURN & THE CAR HESITATES. IT HAS HAPPENED 5 TIMES SO FAR
DUAL CLUTCH TRANSMISSION WILL NOT BACKUP ON A INCLINE. THEY JUST SIT THERE OR COAST FORWARD. HYUNDAI STATES THIS IS NORMAL FOR THE TRANSMISSION AND THERE IS NO FIX FOR THIS ISSUE.
SINCE I BOUGHT THIS 2017 HYUNDAI TUCSON IN OCT, 2016, I'VE HAD ONGOING PROBLEMS WITH THE DCT TRANSMISSION, EVEN AFTER HYUNDAI INSTALLED THEIR "SOFTWARE UPDATE." I'VE VISITED THE DEALER TWICE TO ADDRESS THE PROBLEM, AND PLAN ANOTHER VISIT THIS FRIDAY. HOWEVER, THE LAST SERVICE REP I SPOKE TO SAID, IF I'M "STILL HAVING THESE PROBLEMS AFTER THE SOFTWARE UPDATE, THERE'S REALLY NOTHING ELSE WE CAN DO AT THE DEALERSHIP." THIS ONGOING TRANSMISSION PROBLEM IS A SERIOUS SAFETY ISSUE! THIS WEEK, FOR EXAMPLE, THERE HAVE BEEN TWO INSTANCES WHERE I ALMOST HAD AN ACCIDENT DUE TO THE TRANSMISSION FAILING TO SHIFT AND STALLING, CAUSING DELAYED ACCELERATION. (THE CURRENT MILAGE ON CAR IS 12,559.) ON MONDAY OF THIS WEEK, SEPTEMBER 4, THE CAR SAT IN DRIVEWAY UNTIL ABOUT 3:42PM. (IT WAS 74 DEGREES OUT AND HUMID DAY.) I PULL OUT OF DRIVE WAY AND THE CAR JERKS AS I ACCELERATE. I DROVE TO INTERSECTION OF OLD WHARF RD. AND RT. 6 ON CAPE COD. RT.6 IS A VERY BUSY HIGHWAY, ESPECIALLY ON LABOR DAY. I PULL OUT OF INTERSECTION TO TAKE A LEFT, AND THE CAR TRANSMISSION SUDDENLY FAILS TO SHIFT CAUSING ME TO LOSE SIGNIFICANT SPEED. I BARELY GET OUT IN TIME AS A CAR COMES UP ON ME FROM BEHIND AND ALMOST HITS ME!! I COULD HAVE HAD A SERIOUS ACCIDENT! SIMILARLY, YESTERDAY, SEPTEMBER 6, THE CAR HAS NOT BEEN DRIVEN ALL DAY, THE CAR JERKS AGAIN AS I LEAVE MY DRIVE WAY AND AS I STOP AND TURN ONTO OLD WHARF RD. I GO TO A LOCAL STORE ON RT. 6 HIGHWAY ABOUT 1 MILE AWAY. AS I'M LEAVING STORE, I ACCELERATE FAST GET GET ON HIGHWAY. THERE IS A CAR COMING. MY CAR SUDDENLY LOSES POWER AGAIN DUE TO FAILURE TO SHIFT AND I AM ALMOST HIT BY THE CAR AS I GET ON THE HIGHWAY! I DO NOT FEEL SAFE IN THIS VEHICLE!! HYUNDAI'S ATTEMPTS TO FIX THIS DCT TRANSMISSION PROBLEM IS NOT WORKING! SOMETHING HAS TO BE DONE ABOUT IT SOON BEFORE INDIVIDUALS OR FAMILIES GET SERIOUSLY INJURED!
I PURCHASED A 2017 HYUNDAI TUCSON DECEMBER 2016. THE FOLLOWING CAMPAIGNS ARE ON MY VEHICLE AND HUNDREDS OF THOUSANDS OF OTHER HYUNDAI'S: MFR CAMPAIGN/SAFETY RECALL NOTICE: T1B MANUFACTURER CAMPAIGN ID: T1B 2016-17 TUCSON DCT CONTROL LOGIC UPDATE I TOOK MY VEHICLE TO HYUNDAI ON JUNE 28TH FOR THIS RECALL. RIGHT AWAY I NOTICED A CHANGE IN HOW THE VEHICLE DROVE. HOWEVER NOT EVEN A MONTH LATER THE VEHICLE STARTED DRIVING LIKE IT DID PRIOR TO THE "FIX". A COMPLETE STOP TO ACCELERATION IS NOT SMOOTH, THE VEHICLE JERKS EXTREMELY HARD AND SOMETIMES DOESN'T RESPOND. OTHER TIMES IT DOESN'T REAPOND AND THEN ALL OF A SUDDEN THE VEHICLE TAKES OFF. TRYING TO ACCELERATE TO MERGE ONTO THE FREEWAY OR INTO ANY FLOW OF TRAFFIC IS ALMOST IMPOSSIBLE WITHOUT A CLOSE CALL WITH ANOTHER VEHICLE. THIS CAR IS UNSAFE AND SCARY TO DRIVE. NOT TO MENTION DRIVING IN STOP AND GO TRAFFIC HAS BECOME A "WHEN WILL I CAUSE AN ACCIDENT" MOMENT BECAUSE OF THE STOP TO ACCELERATION LAG, JERK AND THEN RANDOM ACCELERATION WHICH ALMOST REDLINES. I HAVE NEVER BEEN IN A CAR ACCIDENT AND I CAN TELL YOU THIS VEHICLE IS UNSAFE FOR ALL THOSE ON THE HIGHWAY, INCLUDING MYSELF AND THE VEHICLE HAS BECOME A COMPLETE NUISANCE TO DRIVE. MY UNDERSTANDING IS HYUNDAI HAS CLAIMED THEY HAVE FIXED THIS ISSUE WITH A SIMPLE UPDATE, AND THE 2017S SHOULD BE OKAY, HOWEVER THE WAY MY VEHICLE DRIVES WOULD ARGUABLY DISAGREE AND PROVE THAT TO BE WRONG. HYUNDAI NEEDS TO OPEN A FULL RECALL OF THESE VEHICLES UNTIL THE PROBLEM IS RESOLVED BEFORE PEOPLE GET KILLED BECAUSE OF IT. IF NOT THOSE DEATHS WILL BE ON HYUNDAIS HANDS.
VEHICLE WON'T ACCELERATE FROM A STOP. WHEN STOPPED AND THE GAS PEDAL IS DEPRESSED, ACCERATION IS EXTREMELY SLOW AND AFTER 3-5 SECONDS OF DEPRESSING THE PEDAL, THE VEHICLE WILL FINALLY ACCELERATE AS NORMAL. IT OCCURS WITH AND WITHOUT AIR CONDITIONING ON. THIS HAS HAPPENED WHILE PULLING INTO TRAFFIC AND IS A DANGEROUS SITUATION.
DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS THE SUV HAS STALLED OR HESITATED WHEN TRYING TO ACCELERATE, RPM GO UP BUT NOT THE SPEED . ONCE ON I-20 AND OTHER TIMES IN THE CITY, IN MOTION AS WELL AS TAKING OFF FROM A STOP. PROBLEM HAS BEEN REPORTED TO THE HYUNDAI SERVICE DEPT. FEAR OF GETTING HIT BY OTHER DRIVERS .
ON SEVERAL OCCASIONS THE DUAL CLUTCH SYSTEM HAS FAILED TO ENGAGE. IT OCCURS WHEN I AM STOPPED AND PRESS THE PEDAL TO ACCELERATE THE CAR. THE CAR FEELS AS THOUGH IT IS GOING TO STALL AND DOES NOT MOVE FORWARD. THIS HAS PUT ME IN DANGEROUS SITUATIONS WHEN I BELIEVE I HAVE ENOUGH TIME TO TURN, BUT WHEN THE CAR DOES NOT RESPOND, MY TIME AVAILABLE TO TURN IS REDUCED. I REPORTED THIS TO THE DEALER AND THEY INDICATED THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS BEHAVIOR AND IT IS THE NATURE OF A DUAL CLUTCH TRANSMISSION. THE SERVICE MAN SAID THAT IT TAKES TIME FOR THE COMPUTER TO DETERMINE WHAT IT IS GOING TO DO NEXT AND I NEED TO GIVE IT THAT TIME.
THE CAR HAS DIFFICULTY ACCELERATING AND THEN WILL NOT GO IN REVERSE.
AS REPORTED BY SOME OTHERS, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WHEN I PRESS ON THE ACCELERATOR, THE RPM'S REV UP TO OVER 4000, BUT THE VEHICLE BARELY MOVES FORWARD FOR ABOUT 5 SECONDS. THIS SEEMS TO HAPPEN DURING PERIODS OF HIGH OUTSIDE TEMPERATURES AND ONLY SPORADICALLY. THIS DESCRIBES THE EXACT SAME CONDITIONS THAT HYUNDAI RECALLED THE 2016 TUCSONS FOR IN SEPTEMBER OF 2016. THIS IS WHAT HYUNDAI SAID THEN: "HYUNDAI SAYS THE TRANSMISSION CLUTCH APPLICATION LOGIC CAN CAUSE A DELAYED ENGAGEMENT OF THE TRANSMISSION WHEN TAKING OFF FROM A STOP." WHEN I'VE TAKEN THE VEHICLE IN FOR SERVICE, THE TECHNICIANS SAY THAT THEY CAN'T REPLICATE THE CONDITION, SO THEY CANNOT PULL A CODE AND FIND A PROBLEM. THIS IS A VERY DANGEROUS PROBLEM WHEN "STUCK" IN THE MIDDLE OF AN INTERSECTION OR TRYING TO MERGE ONTO A HIGHWAY OR INTERSTATE. I HAVE EXPERIENCED BOTH SITUATIONS AND IT IS NOT SAFE!
HESITATION ON ACCELERATION, DUAL CLUTCH TRANSMISSION. REPORTED PROBLEMS WITH THE 2016 TUCSON. MY VEHICLE IS A 2017 TUCSON SE PLUS, THE PROBLEMS ARE THE SAME AS PREVIOUSLY REPORTS REGARDING THE 2016 MODEL. THE EXISTING RECALL NEEDS TO BE BROADENED TO INCLUDE 2017'S. PLUS, I UNDERSTAND THE COMPUTER SOFTWARE UPGRADE DOES NOT GUARANTEE A PERMANENT REPAIR. VERY DANGEROUS. MY CAR WAS PURCHASED IN MAY OF 2017 AND HAS LESS THAN 1300 MILES. THE PROBLEM WAS FIRST DISCOVERED TODAY WHILE DOING DAILY ERRANDS.
2017 HYUNDAI TUSCON AWD LIMITED PURCHASED IN MARCH 2017, CURRENTLY 6000 MILES ON VEHICLE. THE DUAL CLUTCH TRANSMISSION (DCT) HUNTS FOR CORRECT GEARS ON OCCASION CREATING HESITATIONS AND STALLING EFFECTS. SEVERAL TIMES (AS MANY AS 10+), STARTING FROM A DEAD STOP AT A LIGHT, THE CAR WILL BEGIN FORWARD PROGRESS WITH NORMAL DEPRESSION OF GAS PEDAL. POWER TO THE WHEELS WILL THEN COMPLETELY VANISH FOR MOMENTS OF TIME (1-2 SECONDS) THEN THE CAR WILL EVENTUALLY MOVE FORWARD AGAIN. I'VE ALMOST BEEN REAR ENDED TWICE DUE TO THIS. I AM LUCKY TO NOT HAVE BEEN T-BONED WHEN CROSSING NON-LIT BUSY INTERSECTIONS. TYPE OF GASOLINE USED (REGULAR OR PREMIUM), DRIVE MODES (STANDARD OR SPORT), HARD DEPRESSION OF PEDAL OR SOFT DEPRESSION OF PEDAL, NOTHING SEEMS TO COINCIDE WITH THE THESE RANDOM OCCURRENCES. THIS IS NOT THE TYPICAL WAY A DCT SHOULD OPERATE. I HAVE DRIVEN VW DCT VEHICLES FOR YEARS AND HAVE NEVER HAD THESE EXTREMELY SCARY HESITATION MOMENTS WITH THEM.
NO OR MINIMAL FORWARD MOVEMENT WHEN PRESSING THE ACCELERATOR FROM A STOPPED POSITION (IN AUTOMATIC). THE OPERATOR MUST DEPRESS THE ACCELERATOR ALMOST TO THE FLOOR BEFORE THERE'S ANY ACCELERATION (AND GETTING HIGH RPMS). IT ALMOST FEELS LIKE THE VEHICLE IS ATTEMPTING TO MOVE FORWARD IN THE WRONG GEAR - THERE'S NO POWER/TORQUE. THIS SITUATION OCCURS FREQUENTLY AND IS MOST DANGEROUS WHEN DRIVING THROUGH AN INTERSECTION FROM A FULL STOP - ESPECIALLY WHEN ATTEMPTING A LEFT-HAND TURN WITH ONCOMING TRAFFIC (BUT NOT LIMITED TO TURNS). THE VEHICLE SLOWS ALMOST TO A STALL. THESE SYMPTOMS OCCUR IN ALL 3 DRIVE MODES: ECO, STANDARD, AND SPORT. HOWEVER, I HAVE NEVER EXPERIENCED THESE SYMPTOMS AT NIGHT OR LEAVING A GARAGE IN THE MORNING. IT APPEARS TO OCCUR AFTER THE VEHICLE HAS BEEN SITTING IN THE SUN FOR A LONG PERIOD, I.E, WHEN THE AMBIENT TEMPERATURE OF THE VEHICLE IS HOT. I LIVE IN ARIZONA. AS ADDED CONTEXT, IT SHOULD BE NOTED THAT THIS IS MY 3RD HYUNDAI TUCSON SE. THE PREVIOUS MODELS WERE 2010 AND 2013. I NEVER EXPERIENCED THESE SYMPTOMS WITH THOSE EARLIER MODELS. I HAVE 3000+ MILES ON THE VEHICLE AND HAVE MORE OR LESS EXPERIENCED THE SAME SYMPTOMS SINCE THE VEHICLE WAS NEW.
THE ENGINE HESITATES, JUMPS, ALMOST STALLS OR REVS LIKE A MANUAL TRANSMISSION WHEN YOU ARE STARTING FROM A STOPPING POSITION OR AT LOWER SPEEDS (LESS THAN 45 MPH). THERE HAVE BEEN VERY SCARY SITUATIONS WHERE PULLING OUT FROM A STOP SIGNS WITH ADEQUATE TIME WITH ANY OTHER CAR EXCEPT FOR THIS VEHICLE BECAUSE YOU DON'T KNOW IF THAT'S GOING TO BE THE TIME IT HESITATES OR WON'T ACCELERATE WHEN YOU PRESS ON THE GAS. THIS C
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO TURN RIGHT FROM A COMPLETE STOP, THE VEHICLE HESITATED AND FAILED TO ACCELERATE FOR SEVERAL SECONDS. THE FAILURE LATER RECURRED WHILE THE CONTACT WAS TURNING LEFT. THE VEHICLE WAS TAKEN TO RTE 2 HYUNDAI (743 N MAIN ST, LEOMINSTER, MA 01453), BUT THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO BACK TO THE GENERAL MANAGER AT RTE 2 HYUNDAI. THE APPROXIMATE FAILURE MILEAGE WAS 5,524. UPDATED 08/29/17*LJ *CN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AUTOMATICALLY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER (CLAY HYUNDAI LOCATED AT 391 PROVIDENCE HWY, NORWOOD, MA 02062; (844) 464-3563) WHERE IT WAS STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE FAILURE RECURRED SEVERAL OTHER TIMES. ALSO, WHILE AT A STOP SIGN ON A HILL, THE ENGINE STALLED WITHOUT WARNING AND THE VEHICLE ROLLED BACK. THE CONTACT APPLIED THE BRAKES. THE VEHICLE RESTARTED AUTOMATICALLY AND RETURNED TO NORMAL. YESTERDAY, WHEN THE CONTACT PULLED INTO THE PARKING LOT, THE ENGINE STALLED AND ROLLED FORWARD WHEN THE GEAR WAS SHIFTED INTO REVERSE. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
THE REAR HATCH GLASS HAS A DESTINATION LINE ABOUT 2 INCHES DOWN FROM THE TOP OF GLASS THAT RUNS THE FULL WIDTH OF THE GLASS. THE DEALERSHIP HAS REPLACED IT 2 TIMES AND ALL HAVE THE SAME DEFECT. AFTER THE SECOND GLASS REPLACED I TOOK IT TO A GLASS SHOP. THEY VERIFIED IT HAS DEFECT LINE IN GLASS. DEFECT PRESENT AT ALL TIMES.
WE PURCHASED A 2017 TUSCON LIMITED AWD WITH A DUAL CLUTCH TRANSMISSION. SINCE WE'VE HAD THIS SUV IT HAS THIS PROBLEM. I HAD MENTIONED IT TO THE DEALER AND I FINALLY TOOK IT IN TO HAVE THEM LOOK AT IT. FROM A STOP ESPECIALLY ON A HILL AND TURNING THE SUV HESITATES THEN KICKS IN AND HESITATES AGAIN, SENDING ME FORWARD IN MY SEAT. I HAVE TO BE EXTREMELY CAUTIOUS WHEN TAKING OFF FROM A STOP THE VEHICLE HESITATES SO BADLY I'M AFRAID I'M GOING TO BE HIT. BOTTOM LINE I DON'T FEEL SAFE IN MY VEHICLE. I TOOK THE TUSCON BACK TO THE DEALER AND THEY SAY IT'S EXPECTED BEHAVIOR FOR THE DUAL CLUTCH TRANSMISSION. THEIR ADVICE IS TO DRIVE IN SPORTS MODE ALL OF THE TIME AND NOT IN THE ECONO MODE. ECONO IS THE DEFAULT MODE AND (IS USED TO SAVE ON GAS) NOT SPORT SO I HAVE TO MAKE SURE I TURN IT ON EVERY TIME I START THE CAR AND THERE IS NO WAY TO DEFAULT IT TO SPORTS. MY QUESTION IS WHY SHOULD I HAVE TO DRIVE IN SPORTS MODE TO FEEL SAFER. I PURCHASED THE CAR NEW AND HAVE HAD THIS PROBLEM SINCE WE PURCHASED IT. I'VE DONE SOME RESEARCH AND IT APPEARS THIS IS A VERY COMMON PROBLEM WITH THE DUAL CLUTCH TRANSMISSION, I'VE SEEN SEVERAL COMPLAINTS WITH THE 2017 AS WELL.
STOPPED AT A TRAFFIC LIGHT. WHEN LIGHT TURNED GREEN, GAS PEDAL WAS PUSHED AND THE CAR WOULD NOT MOVE MUCH AT ALL. THE VEHICLE WAS IN DRIVE AND THE RPM'S INCREASED BUT THE CAR WOULD NOT ACCELERATE UP TO ANY SPEED.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE AT A STOP SIGNAL, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND WAS BACK TO NORMAL AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, HATFIELD HYUNDAI LOCATED AT 1400 AUTO MALL PKWY, COLUMBUS, OH 43228; (855) 627-7144, AND WHERE THE DEALER INFORMED THAT THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 844-462-5557. THE MANUFACTURER STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE GARAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. APPROXIMATELY THE FAILURE MILEAGE WAS 1,200.
AS OTHERS HAVE NOTED, THE DCT SEEMS TO HAVE A SEVERE PROBLEM WHEN TRYING TO QUICKLY ACCELERATE FROM A STOPPED POSITION. THE CAR WILL GENERALLY CREEP FORWARD A FEW FEET AT A VERY SLOW CRAWL OF 1-2 MPH, BUT WILL NOT ACTUALLY TAKE OFF UNTIL 3-5 SECONDS INTO PUSHING THE PEDAL. THIS BEHAVIOR OF THE CAR CAN CAUSE YOU TO BE OUT IN ONCOMING TRAFFIC FOR UPWARDS OF 5-7 SECONDS OR LONGER. THIS IS A VERY SEVERE SAFETY ISSUE AS A CAR SHOULD NEVER HAVE A DELAY IN ACCELERATION OF MORE THAN 1-2 SECONDS LET ALONE 5 OR MORE. I HAVE BEEN IN SEVERAL NEAR ACCIDENTS DUE TO HIS WHEN TRYING TO MAKE LEFT HAND TURNS ON BUSY STREETS APPEARING AS I AM INTENTIONALLY CREEPING INTO ONCOMING TRAFFIC LIKE I WANT TO HAVE AN ACCIDENT AND NOT MOVING. I HAVE TAKEN THE CAR TO THE DEALER AND ONE OF THE SERVICE INDIVIDUALS STATED TO ME THIS IS A KNOWN PROBLEM, BUT THERE IS NO FIX. HE SUGGESTED REPROGRAMMING THE TCM (I WILL BE MAKING AN APPOINTMENT TO DO THIS WHEN I HAVE TIME TO LEAVE THE CAR), BUT HE DID TELL ME HE HAS NOT SEEN MUCH SUCCESS WITH THE REPROGRAMMING OR THAT THERE MIGHT BE IMPROVEMENT FOR A SHORT PERIOD OF TIME WITH RETURN OF THE ISSUE. MY WIFE WILL NOT EVEN DRIVE THE CAR BECAUSE SHE HAS NO TRUST THAT SHE WILL NOT GET KILLED IN OUR AREA WITH BUSY STREETS. MY FATHER OWNS A REPAIR SHOP IN ANOTHER AREA OF OUR STATE AND WE ARE RECOMMENDING TO ANYONE TO STAY AWAY FROM ANY OF THE HYUNDAI VEHICLES AT THIS TIME AS THE COMPANY DOES NOT APPEAR TO CARE ABOUT SAFETY IF THIS IS A KNOW ISSUE WITHOUT A SOLUTION.
THE DUAL-CLUTCH TRANSMISSION IS INCREDIBLY DANGEROUS, AS IT HAS AN EXTREME DELAYED ACCELERATION WHEN COMING OFF A COMPLETE STOP OR JUST INTERMITTENTLY WHILE DRIVING, IN WHICH THE ENGINE WILL REDLINE IN RPM. PARKING LOTS ARE ABSOLUTE MISERY AS WELL, AS THE VEHICLE JERKS HEAVILY AT LOW SPEEDS. ANOTHER SHOCKING ISSUE WITH THIS TRANSMISSION IS THAT IT WILL PROPEL THE CAR FORWARD 3-5 MPH EVEN WITHOUT PRESSING THE GAS PEDAL AND GOING UP A HILL. IT'S HARD TO BELIEVE THAT THIS TRANSMISSION IS LEGAL TO SELL TO CAR BUYERS AND I HOPE THE NHTSA TAKES FURTHER ACTION AGAINST HYUNDAI. I'VE ONLY OWNED THIS VEHICLE LESS THAN 2 WEEKS AND I'M GOING TO BE OUT THOUSANDS OF DOLLARS, AS I CAN'T DRIVE THIS VEHICLE. I'M CURRENTLY SEARCHING FOR THE BEST OPTION OF REMEDIATION; PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION. I TRULY HOPE HYUNDAI DOES NOT GET AWAY WITH RELEASING SUCH A DANGEROUS PRODUCT INTO THEIR VEHICLES.
VEHICLE HESITATES AFTER STOP OR VERY LOW SPEED. ACCELERATOR FAILS TO ENGAGE WITH A MULTII SECOND DELAY THAT IS ESPECIALLY DANGEROUS MAKING LEFT TURNS WITH ONCOMING TRAFFIC. NHTSA NOW HAS OVER A DOZEN OF THIS SAME COMPLAINT FROM ALL AROUND THE COUNTRY. IT'S TIME FOR A RECALL! THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM THAT NEEDS IMMEDIATE ATTENTION. LET'S NOT WAIT UNTIL WE START TO SEE DEATHS ATTRIBUTED TO THIS.
AFTER STOPPING THE VEHICLE DOES NOT RESPOND TO THE GAS PEDAL, SEVERE LAG. I HAVE ALMOST BEEN IN 3 ACCIDENTS IN 2 WEEKS, I AM ON BLOOD THINNERS SO THIS PRESENTS A LIFE THREATENING ISSUE FOR ME, I AM PURSUING ALL COMPLAINT OPTIONS AND LOOKING FOR A FULL REFUND. THE CAR IS ONLY 2.5 WEEKS OLD AND HAS LESS THAN 100 MILES ON IT. THE PROBLEM IS INTERMITTENT SO YOU CAN NEVER BE SURE WHEN IT IS GOING TO HAPPEN.
THE VEHICLE HAS A DRIVE-BY-WIRE SYSTEM CONTROLLING THE THROTTLE AND THE 7-SPEED DUAL-CLUTCH TRANSMISSION. IN CERTAIN CIRCUMSTANCES, THE THROTTLE PEDAL HAS NO EFFECT ON THE THROTTLE WHATSOEVER. IT HAPPENS MOST IN 'ECO' MODE, BUT STILL HAPPENS IN 'SPORT' MODE, ALWAYS AT A RELATIVELY LOW SPEED (WALKING PACE) OR WHEN ACCELERATING FROM A STOP. THE VEHICLE HAS HAD ONE FIRMWARE UPDATE (AT ABOUT 3K MILES?) WHICH DID MINIMIZE THE PROBLEM SOMEWHAT, BUT DIDN'T ELIMINATE IT. AT 7,900 MILES THE PROBLEM SEEMS TO BE GETTING WORSE, AND THE DEALER SAYS THERE ARE NO NEW FIRMWARE UPDATES THEY ARE AWARE OF. I AM CONCERNED BECAUSE MANY TIMES, WHEN IN SLOW OR STOP-AND-GO TRAFFIC, I'VE NEEDED TO ACCELERATE AND THE VEHICLE SIMPLY WOULDN'T DO IT FOR WHAT FELT LIKE FOREVER, BUT WAS PROBABLY ONLY A SECOND OR TWO. WHEN THE VEHICLE FINALLY DID START TO MOVE, IT JUMPED FORWARD AT FULL THROTTLE. THE SERVICE WRITER AT THE DEALERSHIP SAYS THIS IS A COMMON COMPLAINT, AND THAT OTHER CUSTOMERS HAVE ALSO COMPLAINED, SPECIFICALLY, ABOUT TRYING TO PULL OUT OF THEIR DEALERSHIP ONTO A BUSY STREET AND HAD THEIR VEHICLE SIMPLY REFUSE TO ACCELERATE. ON JUST ONE OCCASION, THE VEHICLE ACCELERATED AT FULL THROTTLE UP TO THE ENGINE'S REDLINE, WITHOUT MY FOOT ON THE THROTTLE! AS BAD AS IT IS, I EXPECT THAT THERE HAVE BEEN ACCIDENTS CAUSED BY THIS PROBLEM.
VEHICLE HESITATES WHEN ACCELERATING FROM A SLOWED OR STOPPED PACE (I.E. STOP AND GO TRAFFIC, MAKING LEFT HAND TURNS). WHEN THE GAS PEDAL IS PRESSED TO GO AGAIN, NOTHING HAPPENS. THEN THE VEHICLE SLOWLY SHIFTS INTO TRAFFIC BEFORE FINALLY ACCELERATING. SCARY STUFF WHEN CARS ARE COMING AT YOU. THE ISSUE IS INTERMITTENT. THE CAR ALSO IDLES WITH 'JUMPS' OR 'STUDDERS' OCCASIONALLY WITH SIMILAR DRIVING CONDITIONS. THIS IS THE SPORT MODEL, 1.6T, AWD. THE VEHICLE IS NOT IN SPORT MODE WHEN INCIDENTS HAVE OCCURRED.
MY VEHICLE IS UNPREDICTABLE WHEN SHIFTING OR ACCELERATING. I HAVE HAD IT LOOSE ALL POWER WHEN TRYING TO ACCELERATE WHEN PULLING INTO TRAFFIC. ALSO IT SEEMS TO GO INTO A NEUTRAL STATE SOMETIMES OR DOES NOT SHIFT PROPERLY AND RUNS THE RPMS HIGH AND SHIFTS UP AND DOWN BEFORE CATCHING THE RIGHT GEAR. I HAVE ALREADY HAD AND UPDATE AT THE DEALERSHIP AND WAS TOLD THAT THERE WOULD MOST LIKELY BE MORE AND THAT IT'S LIKE HAVING A MANUAL TRANSMISSION THAT GOES INTO NEUTRAL BY ITSELF AND TO JUST BE AWARE THIS COULD HAPPEN. NOT COMFORTING TO ME. I HAVE ALSO HAD PROBLEM WITH ANY ACCELERATION WHEN IN REVERSE BEING SLUGGISH OR NOT MOVING A COUPLE OF TIME.
DURING MORNING WITH IN FIRST FEW MINUTES THE TRANSMISSION GIVES UP. PUSHING THE GAS PADDLE ONLY REVS UP THE ENGINE. THE CAR DOES NOT MOVE. THIS IS A SERIOUS PROBLEM AS CAR HESITATES TO ACCELERATE AND DON'T MOVE. HAPPENED SO FOR 4 TIMES IN 3 MONTHS. MOSTLY HAPPENS IN MORNINGS. SERIOUS ISSUE. AT ONE TIME I TOOK A TURN AND CAR WONT ACCELERATE. RESUME TO NORMAL AFTER SHIFTING TO N AND THEN TO D. ONE TIME STOPPED AND RED LIGHT. THE CAR DID NOT MOVE. ALL THE PEOPLE BEHIND WERE HONKING. TURNED OFF CAR AND TURNED ON; THEN ALL SYSTEMS BECAME NORMAL.
2017 HYUNDAI TUCSON. WHILE DRIVING MY VEHICLE ON A CITY STREET , I STOPPED FOR A RED LIGHT AND WHEN I PROCEEDED TO MOVE WHEN THE LIGHT TURNED GREEN MY SUV WOULD NOT ACCELERATE. THE VEHICLE TRANSMISSION MADE A NOISE ,RPM'S WENT TO 4, CAR LUNCHED FORWARD AND MOVED A LITTLE, THEN PROCEEDED TO DRIVE.
ON THURSDAY, JAN 12TH, AFTER BACKING OUT OF MY DRIVEWAY IN MY 2 WEEK OLD 2017 TUCSON, I PUT THE CAR IN DRIVE AND IT DIDN'T MOVE. I TOOK MY FOOT OF THE GAS THEN PRESSED AGAIN AND IT SPUTTERED FORWARD AS IF IT WASN'T GETTING GAS. I STOPPED, PUT THE CAR IN PARK, WAITED A MINUTE, THEN PUT IT BACK IN DRIVE. IT HESITATED A BIT THEN SEEMED TO BE OK. I HAVE AN APPOINTMENT FOR SOME KIND OF "UPDATE" IN 3 DAYS. I HOPE THIS RESOLVES THE ISSUE. IN THE MEANTIME, I WILL DEPEND ON SOMEONE ELSE FOR TRANSPORTATION AS THIS IS POTENTIALLY QUITE DANGEROUS.
THE SEAT BELT IS HANGING UP INSIDE . I CANT GET OUT OF IT WITH OUT PULLING SOME TIME IT WORKS SOME TIME IT DOSE NOT. HAD IT IN TWICE WORKS WHEN I GET THERE NOW WHAT IT HAS TO BE FIX. IT ONLY HAS 600 MILES ON IT.
I JUST BOUGHT THIS 2017 TUCSON LIMITED A LITTLE OVER A WEEK AGO, HAVE NOT EVEN PUT GAS IN IT YET, AND I JUST HAD A SCARY EXPERIENCE OF NO ACCELERATION FROM STOP(S). MUCH AS OTHERS HAVE DESCRIBED IT, WHEN TRAFFIC LIGHT TURNED GREEN I HIT THE PEDAL... TO THE FLOOR AND ALMOST NOTHING (2MPH)... ABOUT 5 SECONDS LATER IT SLOWLY BEGAN TO REV INTO SLOW ACCELERATION AND I LIMPED TO THE NEXT TRAFFIC LIGHT AND PROCESS REPEATED. AS SITTING MOTIONLESS IN A BUSY INTERSECTION IS NERVE RACKING, I JUST HOPE NOBODY WOULD PLOW INTO ME. I TOO REGRET THIS MAY BE A HIDDEN HYUNDAI ISSUE, AND HAVE SCHEDULED AN APPOINTMENT WITH DEALER TO TRY AND ADDRESS THIS SAFETY ISSUE, ASSUMING THEY WILL RESET COMPUTER.
WE JUST PURCHASED A 2017 HYUNDAI TUCSON SPORT. THE CAR HAS A SERIOUS ISSUE OF NO ACCELERATION AFTER A STOP, MERGING, PASSING ON THE HIGHWAY AND TURNING AT AN INTERSECTION. THE CAR HESITATES WHEN YOU HIT THE ACCELERATOR, SOMETIMES LEAVING YOU NEARLY STOPPED IN A AN INTERSECTION WAITING FOR A CAR TO HIT YOU. IF YOU CHOOSE TO CHANGE LANES ON A HIGHWAY THE CAR WILL HESITATE WHEN YOU PRESS THE ACCELERATOR TO MAKE THE LANE CHANGE. MY WIFE HAS STOPPED DRIVING THE CAR DUE TO THE SERIOUSNESS OF NO ACCELERATION AND SAFETY CONCERNS. WE HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SAID THE DIAGNOSTICS SHOW THAT THE CAR IS FINE AND IT IS HOW THE HYUNDAI TRANSMISSION WORKS IN THESE VEHICLES. I THINK THE CAR COULD BE A "LEMON." NOT SURE WHAT TO DO.
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED RAPIDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
TRANSMISSION DOES NOT CONSISTENTLY SHIFT THROUGH GEARS. UNDER ACCELERATION, IT WILL SOMETIMES SHIFT FROM 1-2- NEUTRAL INSTEAD OF GOING INTO 3RD GEAR. IF YOU DEACCELRATE AND THEN TRY TO ACELERATE AS WHEN COMING TO A TURN, THE CAR HAS EXTREME HESITATION AND SOMETIME WILL JUST REV TO 3,000RPM WITHOUT ANY MOVEMENT...AGAIN LIKE IT IS IN NEUTRAL. DEALERSHIP SAYS THIS IS ALL BY DESIGN AND I SHOULD ADJUST MY DRIVING HABITS TO ACCOMMODATE THIS DANGEROUSLY DESIGNED VEHICLE.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.