2017 Infiniti Q60 2 DR AWD

I recently have bought this car. I had heard an issue with the Serpentine belt/Tensioner and the belts where making a chirp during 1,500- 3,000 rpm. I took it into the dealership 10 days after I bought it while the vehicle was still under factory warranty and they said they inspected the belt system and could not replicate the issue. Later in the year I was able to get a video of the vehicle making the noise and called and scheduled another appointment. After I made the appointment I started researching online I came across I was not the only Consumer having issues with the Serpentine belt/Tensioner and Infiniti put out a Service Bulletin # ITB17-004 in regards to this issue. Looking at the bulletin I discovered that my vin fell in that spectrum of vin related to the service bulletin. I was able to get my car fixed the tensioner and serpentine belt got replaced with my extended warranty. Infiniti would not fix my car because it was past the time period on the powertrain warranty even though my my car only had 36,000 miles when I first discovered the issue. I understand the difference from a service bulletin and a recall. But I want to report this issue because there is obviously a quality issue with these serpentine belts and tensioner in specific to the 3.0 twin turbo engine that could cause a safety issues for consumers. I am advocating for other consumers and their safety because if this serpentine belt and tensioner where to fail while in motion making the car stall and over heat while on the road this could cause sever danger to patrons of the highway and could result in death. This service bulletin issue needs to be turned into a recall.

The tire developed a bubble in the sidewall. The tire is just over a year old and has less than 1,000 miles on it. All driving is on city roads/interstate. The car has not hit any potholes, curbs, or had any other damage. I am concerned because a review of numerous online comments report the exact same problem with this tire. If you Google "Goodyear Excellence ROF reviews", you will find dozens and dozens of similar comments about sidewall bubbles; many resulting in blowouts. Just as an example, the TireRack.com tire review by tire lists 61 reviews, and almost all mention sidewall bubbles; some happening on multiple tires. I called Goodyear, but their customer service was completely unresponsive. Tire size - P245/40 R19

TL* THE CONTACT OWNS A 2017 INFINITI Q60. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD DRIFT CAUSING THE VEHICLE TO VEER INTO ONCOMING TRAFFIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE STRAIGHT. THE CONTACT ALSO STATED THAT THE ALIGNMENT OFF. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PASSPORT INFINITI OF ALEXANDRIA (160 S PICKETT ST, ALEXANDRIA, VA 22304) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE CONTACT REPLACED ALL FOUR TIRES AND WHEELS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

CAR CONSTANTLY PULLS TO RIGHT OR LEFT SIDE . IF I AM NOT HOLDING THE STEERING WHEEL FIRMLY IT WILL DRAG ME TO EITHER SIDE . I'VE CONTACTED THE DEALER WAS TOLD ALL Q60S DO THIS FOR SOME REASON. I EXPLAINED I AM AFRAID I CAN HAVE AN ACCIDENT DUE TO THIS UNSTEADINESS.

I NOTICED A CONTINUOUS GRINDING SOUND WHILE DRIVING THAT WAS COMING FROM SOMEWHERE. LOWERED MY WINDOWS AND DETERMINED THE SOUND WAS COMING FROM THE LEFT FRONT WHEEL. UPON INSPECTION THE BRAKE PAD WAS CRACKED INTO 2 PIECES AND JAMMED ONTO THE ROTOR. MADE AN IMMEDIATE REPAIR OF ALL BRAKE PADS ON THE CAR BUT PROBLEM PERSISTS. NEW BRAKE PAD STILL MAKES CONTINUOUS CONTACT WITH THE ROTOR WHILE DRIVING AND NOISE GETS WORSE WITH BRAKING. THIS IS NOW CAUSING THE VEHICLE TO SLIGHTLY PULL TO THE LEFT AT ALL TIMES.

MY 2017 INFINITI Q60 RED SPORT 400 AWD HAD AN AWD ERROR AND MALFUNCTION WHILE I WAS DRIVING ON THE HIGHWAY AT AROUND 40MPH. THE CAR HAS NO TRACTION AND LOOSED CONTROL AND SLIPPED DURING A LIGHT SNOWING NIGHT.

MY 2017 INFINITI Q60 3.0 RWD IS GIVING ME LOW GAS MILEAGE RANGE LIKE 3.5 MPG, 11MPG, 13MPG, 14MPG, MAX 15 IN THE CITY AND THE MOST THAT GOES UP IN THE HIGH WAY 17MPG. I USE GASOLINE 93 I HAVE TRIED DIFFERENT GAS STATIONS

TL* THE CONTACT OWNS A 2017 INFINITI Q60. WHILE DRIVING 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE DECELERATED. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO INFINITI OF LAS VEGAS (LOCATED AT 5555 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 829-5975) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,000.

I GOT IN AN ACCIDENT WHILE VISITING COLORADO WITH MY SON ON 7/15/2018 I WAS DRIVING FROM BOULDER TO DENVER PASSING THROUGH BROOMFIELD ON HWY 36. THE RENTAL CAR THAT I PICKED UP WHICH WAS SEMI-RANDOM AS I BELONG TO HERTZ PRESIDENT CIRCLE - THEY HAVE SEVERAL CARS TO CHOOSE FROM AS YOU GET OFF. SINCE MY SON WAS WITH ME WE PICKED THE COOLEST LOOKING CAR (BAD MISTAKE ON MY PART - BUT IT WAS FOR JUST 3 DAYS) - IT ENDED UP BEING THE INFINITI COUPE Q60 2017. UNBEKNOWN TO ME AT THIS TIME IT HAS ADAPTIVE STEERING TECHNOLOGY. THERE WERE NO INSTRUCTIONS OR INFORMATION ON THIS FEATURE. THIS FEATURE DID NOT BECOME APPARENT UNTIL THE RAIN ON THAT SUNDAY 7/15/2018. AS I WAS DRIVING THROUGH THE MOUNTAINS FROM NEDERLANDS TO BOULDER TO DENVER I DID NOTICE SOME STRANGE STEERING MOVEMENTS FROM THE CAR, BUT I MANAGED. THEN WHILE DRIVING DOWN HWY 36 ' I WAS PLANNING/WANTING TO SHIFT FROM THE FAR LANE TO THE MIDDLE LANE WHEN THE STEERING TWITCHED ON ME AND PUT ME INTO WHAT I DESCRIBE AS HYDROPLANING ' THEN IT STEERED ME FAR RIGHT INTO THE GUARD RAIL. THE GOOD THINGS IS THE SAFETY FEATURES IN THE CAR ALLOWED MY SON AND I TO COME OUT UNHARMED ALSO I AVOIDED HITTING ANYONE OTHER THAN THE GUARD RAIL. AFTER THE ACCIDENT I DID SOME RESEARCH ON THE CAR AND DID FIND ANOTHER PERSON NOTING A SIMILAR ISSUE BUT THEY WERE ABLE NOT TO HIT ANYTHING. I WENT AHEAD AND POSTED MY OWN REVIEW TO SUBSTANTIATE HIS REVIEW (BOTH CAN BE SEEN - HTTPS://WWW.EDMUNDS.COM/INFINITI/Q60/2017/CONSUMER-REVIEWS/) THE FIREMAN AT THE SCENE DID NOTE MY TIRES WERE NOT AT THE BEST LEVELS - BUT THE TECHNOLOGY THAT INVOLVES STEERING SHOULD BE ABLE TO HANDLE ALL TYPES OF CONDITIONS ELSE THERE NEEDS TO BE A TURN OFF FEATURE THAT IS OBVIOUS. I HAVE A CLEAN DRIVING RECORD. I GOT INTO AN INTERSECTION ACCIDENT BACK IN LATE 90'S AND DO NOT HAVE A SPEEDING TICKET SINCE THE EARLY 90'S.

TAKATA RECALL. THIS CAR IS EQUIPPED WITH 19' RIMS AND DUNLAP RUN FLAT TIRES. THIS IS NOT AN OPTION. I HAVE GOTTEN 5 FLAT TIRES WITHIN A AVERAGE OF 3800 MILES FROM POT HOLES. THIS IS NOT NORMAL WEAR AND TEAR AND IS HAZARDOUS AS WELL. EVEN THE SMALLEST POT HOLE CAN CAUSE THE TIRE'S SIDE WALL TO BLOW OUT. YOU CONSTANTLY HAVE TO CHECK THE ROADWAY FOR POT HOLES AS YOU ARE DRIVING ESPECIALLY ON HIGHWAYS WHEN YOU ARE DRIVING 55 MILES AN HOUR. THESE BLOWOUTS HAVE OCCURRED WHEREVER I HAVE ENCOUNTERED A POTHOLE, WHETHER IT WAS IN A SMALL PARKING LOT, SIDE STREET OR HIGHWAY. I WAS TOLD BY DUNLAP THAT THESE TIRES ARE NOT MADE TO DRIVE IN NEW YORK BECAUSE OF THE EXTREME WEATHER CONDITIONS AND INFINITI KNOWS THIS. THEY ARE TRYING TO SAVE MONEY ON THESE CARS BY ELIMINATING THE SPARE AND HAVE NO CONCERN FOR THE SAFETY OF THE PEOPLE ON BOARD. I HAD A BLOWOUT IN THE MIDDLE OF A BLIZZARD AND FEARED FOR MY LIFE THAT I WOULD NOT BE ABLE MAKE IT HOME SINCE YOU CAN ONLY DRIVE 25 TO A MAXIMUM OF 50 MILES WITH THE BLOWOUT. THIS HAZARD WAS NEVER DISCLOSED TO ME WHEN I LEASED THE CAR. THESE TIRES NEED TO BE RECALLED IN NYS AND REPLACED WITH SAFE TIRES.

2017 INFINITI Q60. CONSUMER WRITES IN REGARDS TO UNSAFE AND UNUSABLE TIRES ON VEHICLE. *LD THE CONSUMER STATED 5 TIRES WERE REPLACED IN 2 MONTHS. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER A SOLUTION. *JS

TL* THE CONTACT OWNS A 2017 INFINITI Q60. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THERE WAS AN ODOR OF FUEL PRESENT. AFTER PARKING AND LATER RETURNING TO THE VEHICLE, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE MIDDLE/REAR OF THE VEHICLE UNTO THE GROUND. THE TOW TRUCK WAS CALLED TO THE SCENE AND AS THE VEHICLE WAS BEING LIFTED ONTO THE TOW TRUCK AND MORE FUEL SPILLED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE LAUDERDALE INFINITI DEALER (900 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE FAULTY. THE VEHICLE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

FRONT BRAKE CALIPER CAME APART WHILE DRIVING. IT WAS NO LONGER OVER THE ROTOR OR PAD. TWO CALIPER BOLTS MISSING FROM THE MANUFACTURER. THE VEHICLE WAS IN MOTION WHEN I HEARD THIS TAPPING SOUND. IT WAS THE FRONT BRAKE CALIPER HITTING THE INNER WHEEEL.

ABOUT 4 DAYS AGO I DROVE TO MEET MY REALTOR. NORMAL WEATHER IN SOUTH FLORIDA, WINDOWS UP AND SUNROOF CLOSED. WHEN I STOPPED THE CAR TO TALK TO MY REALTOR AT THE BUSINESS LOCATION, I ROLLED THE PASSENGER WINDOW DOWN (DRIVER'S SIDE STILL UP) AFTER TALKING FOR ABOUT 20 SECONDS I HEARD A LOUD EXPLOSION AND THE DRIVER'S SIDE WINDOW EXPLODED/SHATTERED. I WASN'T DRIVING, THE CAR HAD STOPPED. THEREFORE NO POSSIBILITY OF ROAD DEBRIS OR FLYING OBJECTS. LUCKILY FOR ME, IT BLEW OUTWARDS RATHER THAN INWARDS SO NO DAMAGE TO MY FACE ETC , BUT IT REALLY SHOOK ME UP. I THOUGHT SOMEONE HAD FIRED A SHOT AT ME. IS THERE ANY OTHER Q60S WITH THIS HAPPENING?

THE VEHICLE IS VERY NEW- ONLY 7000 MILES ON IT. I WAS DRIVING ON A MAJOR INTERSTATE AT APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY SHUT DOWN. THE ENGINE JUST SHUT OFF AND NO POWER. THE ENGINE SHUT DOWN WHILE WE WERE TRAVELLING ON A HIGHWAY!! THERE WERE CHILDREN IN THE CAR, AND LUCKILY I WAS ABLE TO PULL TO THE SHOULDER WITHOUT BEING STRUCK. NEEDLESS TO SAY IT WAS A VERY DANGEROUS SITUATION- WE COULD HAVE BEEN KILLED. THE CAR THEN WOULD NOT START. WE HAD 3/4 TANK OF FUEL. IT REQUIRED TO BE TOWED TO THE DEALER , PEPE INFINITI IN WHITE PLAINS, NY. THE DEALER HAS HAD THE VEHICLE OVER A WEEK AND HAS NOT BEEN ABLE TO DETERMINE WHAT HAPPENED. THEY STATE THAT THE FUEL WAS TESTED FOR CONTAMINANTS BUT CAME BACK CLEAN. NOW THEY WANT TO GIVE THE VEHICLE BACK SAYING THAT THEY DONT KNOW WHAT HAPPENED BUT "MAYBE" IT WAS THE FUEL. REALLY? THEY HAD FUEL TESTED AND IT WAS FINE. I THINK THEY AND THE MANUFACTURER ARE COVERING THIS UP TO AVOID WIDESPREAD PROBLEMS. HOW CAN THEY NOT DETERMINE THE PROBLEM? IF THIS HAPPENS AGAIN WE CAN POTENTIALLY BE KILLED!! WHAT ABOUT THE OTHER VEHICLES POUT THERE? WHAT IF IT HAPPENS TO THEM? SOMETHING NEEDS TO BE DONE- THIS NEEDS TO BE INVESTIGATED!!

THREE-MONTH-OLD 2017 INFINITI Q60 SUNROOF SPONTANEOUSLY EXPLODES. ON THE MORNING OF MAY 22, 2017 AROUND 6:30 AM, I WAS DRIVING TO WORK ON MY NORMAL ROUTE WEST ON I-10 GOING THE SPEED LIMIT AND NEAR THE SIEGEN LANE EXIT FIRST HEARD A SMALL POP LIKE SOMETHING HITTING THE WINDSHIELD BUT NO EVIDENCE COULD BE SEEN OF THIS OCCURRING. ABOUT 30 SECONDS TO A MINUTE LATER HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT THEN A LOT OF ROAD NOISE AND WIND. I PULLED OVER AND STOPPED TO FIND OUT MY SUNROOF GLASS WAS MOSTLY GONE, BROKEN INTO SMALL FRAGMENTS AND A HOLE BLOWN THROUGH. THANKFULLY, MY SUNROOF WAS DOWN, SCREEN CLOSED, AND NO GLASS GOT INTO THE CAR. I INITIALLY THOUGHT SOMETHING HAD HIT IT OR SOMEONE THROUGH SOMETHING. HOWEVER, THERE WAS NO ONE NEAR ME AT THE TIME AND I WAS IN THE MIDDLE LANE OF THE HIGHWAY, NOR WAS THERE ANY DEBRIS THAT HIT THE CAR OR ADDITIONAL DAMAGE. IN ADDITION, NOTHING VISIBLE IN THE SUNROOF. FURTHERMORE, THE SUNROOF WAS DOWN AND CLOSED MAKING IMPACT BY DEBRIS VERY HARD. IT WAS RAINING SO I PULLED INTO THE NEAREST GAS STATION, WHICH WAS RACETRAC ON SIEGEN LANE AND REQUESTED A GARBAGE BAG TO COVER THE DAMAGE AND MITIGATE ANY FURTHER DAMAGE FROM THE WEATHER. I PROCEEDED TO CALL MY INSURANCE COMPANY TO MAKE A CLAIM AND REQUEST A TOW TO INFINITI OF BATON ROUGE FOR POTENTIAL REPAIRS. AFTER CONFIRMING A TOW, I BEGAN TO CALL AND GET QUOTES FOR THE REPAIRS. ONCE AT WORK I STARTED TO TALK TO MY CO-WORKERS AND THEY RECOMMENDED THAT I GOOGLE EXPLODING INFINITI SUNROOFS BECAUSE THE OCCURRENCE WAS NOT SOMETHING NORMAL. I BEGAN TO RESEARCH AND FOUND THAT THIS WEIRD OCCURRENCE IS MORE COMMON THAN I THOUGHT. I FOUND VARIOUS OCCURRENCES ACROSS A WIDE VARIETY OF MANUFACTURES AND VEHICLES MODELS. I SUBMITTED A CLAIM TO INFINITI CONSUMER AFFAIRS AND I AM AWAITING A RESPONSE BY COB TOMORROW.

WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70 MPH, THE ENGINE TURNED OFF WITHOUT WARNING. THE ECO-MODE LIGHTS CAME ON WITH "SYSTEM FAILURE" WARNING. I WAS ABLE TO COAST INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART RIGHT AWAY. AFTER WORKING WITH THE TOW TRUCK DRIVER, WE WERE ABLE TO GET THE CAR STARTED AFTER ABOUT ONE HOUR. I DID NOT FEEL SAFE DRIVING THE CAR SO IT WAS TOWED TO MY HOME. THE NEXT MORNING, IT WAS TOWED TO THE DEALER FOR REPAIRS. THEY CONTACTED INFINITI'S TECH LINE AND WAS TOLD THIS IS A KNOWN ISSUE AND THEY ARE WORKING ON A FIX. TO AVOID THIS HAPPENING AGAIN, THEY RECOMMEND KEEPING THE GAS TANK ABOVE 50% FULL. THEY DO NOT HAVE AN ETA FOR THE FIX. I HAVE CONTACTED INFINITI CONSUMER AFFAIRS AND THEY COULD NOT TELL ME ANYTHING MORE. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE. I HAVE ATTACHED THE REPAIR ORDER FROM INFINITI.