2017 Jaguar XE 4 DR AWD

I was involved in a car accident on May 27, 2021, in which I was rear ended by another vehicle at a high speed rate. My car was completely totaled. To my surprise, not a single airbag deployed and a passenger and I were injured in the accident. I have police reports and photos.

TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT WHILE THE WIFE WAS DRIVING 20 MPH, THE FUEL GAUGE SUDDENLY DECREASED TO EMPTY AND AFTER STOPPING SMOKE WAS SCENE COMING FROM UNDER THE HOOD. AFTER LIFTING THE HOOD IT WAS DISCOVERED THAT DIESEL FUEL WAS PRESENT IN THE ENGINE COMPARTMENT AND INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER JAGUAR OF MONMOUTH LOCATED AT 105 NJ-36, EATONTOWN, NJ 07724 WHO DIAGNOSED THAT THE FUEL RETURN HOSE HAD RUPTURED CAUSING DIESEL FUEL TO LEAK. ALSO FUEL HAD LEAKED INTO THE GAPS OF THE WINDSHIELD. WHILE SERVICING THE VEHICLE IT WAS ALSO DISCOVERED THAT THE EXHAUST CSR SECTION WAS OPENING AT THE SEAMS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 17V286000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 41,000.

WHEN THE CAR GETS CLOSE TO 1/4 OF A TANK OF GAS IT COMPLETELY STOPS AND IT SWITCHES INTO NEUTRAL, HEADLIGHTS SHUT OFF, AND THE CAR COMPLETELY STALLS OUT. TONIGHT IS THE SECOND TIME IN A WEEK THIS HAS HAPPENED ON THE INTERSTATE IN HEAVY TRAFFIC. THERE'S LESS THAN 30K MILES ON MY CAR! SOMEONE IS GOING TO GET KILLED! MY FAMILY IS IN DANGER AS WE SIT STRANDED ON THE SIDE OF THE INTERSTATE, AND IF SOMETHING HAPPENS TO US I'M SUING THIS COMPANY!

I WOULD LIKE TO REPORT FOR YOUR ASSISTANCE REGARDING MY WIFE, INCI'S UNFORTUNATE ACCIDENT ON 10/04/2019. SHE IS SUFFERING SIGNIFICANT PAIN DUE TO POST-ACCIDENT STERNUM AND RIB FRACTURES. I AM REPORTING THIS ACCIDENT REPORT FOR HER. AS CLEARLY DOCUMENTED BY THE ATTACHED VIDEO CLIP, SHE COMES AT THE FRONT OF THE GARAGE AND STOPS THE CAR FOR OPENING THE GARAGE DOOR. INSTEAD OF TURNING RIGHT SIDE TO PARK THE CAR THAT ACCELERATES WITHOUT ANY CONTROL STRAIGHTFORWARD AND HITS THE WALL. ALTHOUGH THE SPACE BETWEEN THE CAR AND WALL IS APPROXIMATELY 20- 22 FEET, THE DAMAGE IN THE CAR WAS A TOTAL DUE TO THE UNINTENTIONAL AND UNCONTROLLABLE ACCELERATION INDUCED HIGH SPEED [PICTURE IS ATTACHED]. MOREOVER, SHE HITS HER UPPER FRONT CHEST TO THE STEERING WHEEL AND THE AIR BAG OF THE CAR COMES AFTER THE IMPACT. THEREFORE, SHE HAD STERNUM AND RIB FRACTURES BY THE CHEST X-RAYS AND CHEST CT IMAGES FROM THE HOUSTON IMAGING LAB. THESE FRACTURES ARE VERY PAINFUL AND CAUSING A SIGNIFICANT LOSS OF HER QUALITY OF LIFE. WE BELIEVE THAT THIS UNFORTUNATE ACCIDENT MAY BE RELATED TO THE MECHANICAL FAILURES OF HER 2017 JAGUAR XE WITH UNCONTROLLABLE ACCELERATION & MALFUNCTIONING AIR BAG. OUR CAR INSURANCE COMP., THE STATE FARM IS PLANNING TO REVIEW THE "BLACK BOX" FROM THE CAR FOR FURTHER DOCUMENTATION. WE WOULD LIKE TO INFORM YOUR OFFICE .REGARDING THIS CAR'S SAFETY DEFECTS TO PREVENT SIMILAR LIFE-THREATENING EVENTS.

ENGINE START STOP BUTTON PROVIDES HAPTIC FEEDBACK WHEN PRESSED BUT DOES NOT START OR STOP THE ENGINE, UNLESS PUSHED WITH ENOUGH FORCE. THE HAPTIC FEEDBACK LEADS THE OPERATOR TO BELIEVE THEY HAVE CORRECTLY DEPRESSED THE BUTTON BUT THE ENGINE HAS NOT STOPPED/STARTED. THIS IS CONCERNING AS WHILE THE CAR IS IN "DRIVE" YOU COULD THINK YOU HAVE STOPPED THE ENGINE WHEN THE BUTTON HAS CLICKED BUT NOT STOPPED THE ENGINE.

TAKATA RECALL

TL* THE CONTACT OWNS A 2017 JAGUAR XE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK, ROLLED AWAY, AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.