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2017 Land Rover Range Rover Evoque (3-Door) SUV 4WD

7
Recalls
39
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

39 Complaints

for 2017 LAND ROVER RANGE ROVER EVOQUE (3-DOOR)
01/17/2022
Components: SEAT BELTS
Incident Date: 01/03/2022
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG2HH******
Summary

Front Passenger seatbelt does not stay latched which puts any passengers in vehicle in harms way due to faulty buckle. Which in case of wreck could cause bodily harm or death due to faulty equipment. Range Rover states since my vin is not on recall list they will not replace. Local Range Rover service department is going to charge over $400 to replace since they state out of warranty even though vehicle is under 50k miles.

12/06/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/03/2021
Crash: No
Fire: No
Vehicle Identification Number: salgs2fvxha******
Summary

The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.

10/26/2021
Components: VISIBILITY/WIPER
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG7HH******
Summary

Original Windshield leaks heavily causing extremely poor visibility in the rain. I paid to have it fixed because I couldn’t see out of it.

09/27/2021
Components: VISIBILITY/WIPER
Incident Date: 06/05/2021
Crash: No
Fire: No
Vehicle Identification Number: Salvd2bg6hh******
Summary

The windshield seal has failed causing leakage and fogged glass in humid or wet weather. This impedes the sight of the driver when glass suddenly is not clear. This has been confirmed by the land Rover dealership and LOTS of people online as a known issue. The issue has also been inspected by insurance. Failed seal was first noticed by the dealership 6/2021. It progressively is getting worse. There have been no chips or cracks in the windshield either. My car is always parked inside so there are no other outside factors to cause the failing of the seal.

05/27/2021
Components: SERVICE BRAKES,LANE DEPARTURE
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: SALGR2fk6ha******
Summary

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

04/23/2021
Components: SERVICE BRAKES,LANE DEPARTURE
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: SALGR2FK6HA******
Summary

BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL

04/01/2021
Components: STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG9HH******
Summary

THE WINDSHIELD IS LEAKING ONTO THE STEERING AND ELECTRICAL PANEL. WHEN WE TOOK THE VEHICLE TO LAND ROVER, THEY TOLD US THAT THE CAR WAS OUT OF WARRANTY (4 MONTHS AGO) AND THAT IT WOULD COST US $1,900. WE'VE ONLY HAD THIS CAR FOR 3 YEARS AND HAVE ALSO HAD TO REPLACE THE MOTOR AND TRANSMISSION.

03/10/2021
Components: STEERING
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: SALVD2BG7HH******
Summary

13,865 MILES ON VEHICLE AND THE STEERING RACK BREAKS. THIS IS AN EXPENSIVE FIX THAT SHOULD NOT HAVE BROKEN AT 13,865 MILES.

01/07/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG9HH******
Summary

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL SENSOR FAILURES WITH SEVERAL WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO LAND ROVER PARAMUS (405 NJ-17, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS SERVICED FOR EACH FAILURE. ON ONE OCCASION, THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REPAIRED AGAIN. RECENTLY, THE CONTACT STATED THAT THE STALLING FAILURE RECURRED, AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT REMAINED IN THE DEALER POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,643.

12/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BGXHH******
Summary

THE GEARS ON MY RANGE ROVER KEEPS GETTING STUCK. THE GEARS RARELY WILL TURN ON THE KNOB AND HAS CAUSED THE GEARS TO GET STUCK WHEN DRIVING OR STOP THE CAR. SOMETIMES I PUT THE CAR IN PARK AND THE CAR KEEPS MOVING. I HAVE TOOK THE CAR TO RANGE ROVER SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. I DISAGREE FOR I BOUGHT THE RANGE ROVER JULY 2020 AND SINCE THEN HAS HAD MANY PROBLEMS WITH THE GEARS.

09/12/2020
Components: STRUCTURE
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG5HH******
Summary

MY FRONT BUMPER HAS DEVELOPED A CRACK ALONG WHERE IT MEETS THE FRONT FENDER (MY17 EVOQUE) - I HAVEN'T HIT ANYTHING AND THERE'S NO SIGN OF ANY IMPACT FROM ANOTHER VEHICLE

03/24/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: SALGV2FE6HA******
Summary

WHEN DRIVING THE VEHICLE, THE FUEL GAUGE CAME ON, INDICATING THE FUEL LEVEL IS LOW AND ILLUMINATES THE WARNING LAMP, HOWEVER THE TANK ACTUALLY HAS MORE FUEL (FULL TANK OF FUEL).

01/27/2020
Components: ENGINE
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG8HH******
Summary

WE LEASED FROM ROSENTHAL JAGUAR/LAND ROVER IN VIENNA, VA ON JANUARY 7, 2018 A 2017 LAND ROVER RR EVOQUE. WE LEASED THE VEHICLE FOR USE BY OUR SON, WHO IS A PH.D. STUDENT. DURING THE PAST YEAR, OUR SON HAS HAD TWO POTENTIALLY LIFE-THREATENING INCIDENTS WITH THE VEHICLE. ON FEBRUARY 16, 2019 WHILE DRIVING THE RANGE ROVER ON HWY 476 NEAR PHILADELPHIA, WHEN HE ACCELERATED, THE ENGINE CUT OUT, LEAVING HIM TRAVELING AT A SUBSTANTIAL RATE OF SPEED ON A HIGHWAY WITHOUT POWER. A LIGHT APPEARED ON THE DASHBOARD READING "GEAR BOX FAULT". MY SON WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY (BUT ONLY AT A PLACE WHERE IT WAS EXTREMELY DANGEROUS TO BE). JAGUAR RANGE ROVER ROADSIDE ASSISTANCE WAS CONTACTED. IT TOOK APPROXIMATELY FOUR HOURS FOR ROADSIDE ASSISTANCE TO COME. ALL THE WHILE MY SON WAS STANDING OUTSIDE THE CAR IN FREEZING WEATHER IN A SITUATION THAT EXPOSED HIM TO CONSIDERABLE DANGER. THE CAR WAS TOWED TO ALLENTOWN RANGE ROVER WHERE THE PROBLEM WAS DIAGNOSED AS A FAULT FROM A CELENOID IN THE TRANSMISSION. REPAIR WORK WAS DONE AND THE PROBLEM, WE WERE TOLD, WAS CORRECTED. HOWEVER, THE SAME PROBLEM OCCURRED AGAIN ON DECEMBER 14, 2019, WHILE MY SON WAS DRIVING ON HWY I-95 NORTH OF RICHMOND, VA. MY SON STEPPED ON THE GAS, AND THE ENGINE STOPPED RESPONDING, "GEAR BOX FAULT" APPEARED ON THE DASHBOARD. MY SON, FORTUNATELY, WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE HE CALLED ROADSIDE ASSISTANCE. THIS TIME HE WAS ABLE TO RESTART THE CAR BEFORE ROADSIDE ASSISTANCE ARRIVED. WE THEN PROMPTLY REPORTED THE MATTER TO ROSENTHAL JAGUAR/LAND ROVER, SPEAKING TO A MR. MOHAMMAD NORESTANI. NEITHER MY SON, MY WIFE, NOR I FEEL COMFORTABLE DRIVING THIS VEHICLE. TWICE THE ENGINE CUT OUT WHILE THE CAR WAS TRAVELING ON A MAJOR HIGHWAY AND IN BOTH INSTANCES, MY SON'S LIFE WAS POTENTIALLY PUT AT RISK BY THIS PROBLEM. PLEASE SEE OUR REMAINING NOTES IN PDF ATTACHED. MPH AND MILEAGE IS APPROXIMATE.

11/16/2019
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG4HH******
Summary

WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR/LANDROVER DEALERSHIP. .

11/16/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG4HH******
Summary

THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM

09/16/2019
Components: ENGINE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG9HH******
Summary

WITHIN THE LAST 5 MONTHS THE VEHICLE HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. THE VEHICLE IS COVERED UNDER THE MANUFACTURERS WARRANTY BUT FOR SOME REASON OVER THE COURSE OF 5 MONTHS THEY (LAND ROVER) CANNOT FIX MY WIFE'S CAR. THE CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN WE TAKE IT TO LAND ROVER THEY SAY THEY HAVE FIXED THE PROBLEM ONLY FOR THE VEHICLE TO BE BACK IN THE SHOP AGAIN FOR THE SAME ISSUE. ONCE AGAIN MY 2017 RANGE ROVER EVOQUE HAS THE CHECK ENGINE LIGHT COMING ON. ON 9/12 WE RECEIVED A TEXT MESSAGE AFTER 3 WEEKS OF NO COMMUNICATION FROM LAND ROVER HUNTINGTON ADVISING THAT THEY ARE "STILL WORKING WITH TECHNICAL ASSISTANCE TO FURTHER DIAGNOSIS THE VEHICLE". TO ADD INSULT TO INJURY SINCE THAT TIME WE RECEIVE A REQUEST TO AUTHORIZE REPLACING THE "BRAKE PADS AND ROTORS"ON A CAR THAT RECENTLY WENT THROUGH INSPECTION AND HAS LESS THAN 30K MILES ON IT. THIS IS VERY INSULTING AS 1) WE STILL HAVE NOT BEEN CALLED AND SPOKEN TO ANYONE REGARDING WHAT'S ACTUALLY WRONG WITH THE VEHICLE. 2) THE CAR WAS NOT PUT IN FOR THIS SERVICE. WHY AREN'T THEY FOCUSING ON THE PROBLEM? ON FRIDAY WE RECEIVED YET ANOTHER TEXT FROM THEM (NO CALL) AND WERE TOLD THAT THE ENGINE NOW REQUIRES REPLACEMENT AND THAT IT WOULD BE ANOTHER FEW WEEKS BEFORE WE HAD OUR CAR RETURNED. AGAIN HOW IS THE ENGINE BAD ON A 2017 CAR THAT HAS SUCH LOW MILES? THIS ENTIRE PROCESS WITH THEIR CUSTOMER SERVICE, NOT RECEIVING A CALL BUT TEXT MESSAGES TO DISCUSS WHATS ACTUALLY WRONG WITH THE CAR TO NOW BEING TOLD ITS THE ENGINE MAKES THIS CAR UNSAFE AND HAS DRASTICALLY DIMINISHED ITS RESALE VALUE. SADLY NO ONE FROM THEIR CORPORATE DIVISION IS ATTEMPTING TO HELP, ACCOMMODATE OR MAKE US WHOLE IN ANYWAY. THERE ARE OTHER BLOGS OUT THERE THAT THE SAME THINGS HAS OCCURRED. I'M DEEPLY DISAPPOINTED IN THEIR BRAND AND CONCERNED ABOUT THE SAFETY OF THIS VEHICLE FOR MY WIFE.

09/12/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: SALGS2FK6HA******
Summary

WHILE DRIVING ON HIGHWAY (INTERSTATE 87), TRAVELING ABOUT 2 HOURS INTO MY DRIVE WITH MY 8 YEAR OLD DAUGHTER AND FAMILY DOG AT A SPEED OF 65 MPH, THE VEHICLE'S SYSTEM WENT INTO FAILURE MODE AND STATED "DIESEL PARTICULAR FILTER FULL" WITH NO PRIOR WARNING OF THIS. VEHICLE HAD SOME LOSS OF POWER THEN FOLLOWED BY "LIMP" MODE WHICH THEN WAS EXTREME LOSS OF POWER. VEHICLE SYSTEM FAILED AND DID NOT ISSUE PRIOR WARNING OF "REGENERATION" OF DIESEL PARTICULAR FILTER. VEHICLE HAD BEEN SERVICED SEVERAL TIMES FOR DEF FLUID LIGHT, DIESEL SENSOR ISSUES, AND ALSO FAILED NYS INSPECTION ON IT'S FIRST ANNUAL INSPECTION IN FEBRUARY 2019. I ALSO HAD IT REPAIRED SINCE FUEL TANK WENT TO "EMPTY" WHILE DRIVING. VEHICLE IS UNSAFE AND JAGUAR LAND ROVER SHOULD ACKNOWLEDGE THERE ARE MAJOR ISSUES WITH THE SAFETY OF THESE VEHICLES. WE WERE ORIGINALLY SOLD ANOTHER DIESEL RANGE ROVER THROUGH SAME DEALER (MOUNT KISCO) BUT THAT VEHICLE COULD NOT PASS NYS INSPECTION AS WELL. WE WERE ASKED TO DRIVE IT FOR A COUPLE OF HUNDRED MILES AND BRING IT BACK FOR INSPECTION BUT IT KEPT FAILING AND WERE THEN SOLD THIS ONE.

09/10/2019
Components: STRUCTURE
Incident Date: 09/07/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVR2BG4HH******
Summary

THE FRONT BUMPER COVER IS CRACKED WHERE IT MEETS THE FRONT FENDER. NO IMPACT TO CAUSE CRACKING. THIS IS IDENTICAL TO A TSB FOR AN EARLIER MODEL YEAR - LTB00738NAS3

07/17/2019
Components: SEAT BELTS
Incident Date: 06/20/2019
Crash: Yes
Fire: No
Vehicle Identification Number: SALGS2FVXHA******
Summary

THE CAR WAS IN A STATIONARY POSITION ON THE GARDEN STATE PARKWAY (TRAFFIC RELATED) WHEN ANOTHER CAR FAILED TO BRAKE AND HIT THE RANGE ROVER FROM BEHIND GOING APPROXIMATELY 55 MILES AN HOUR. UPON IMPACT, THE DRIVER OF THE RANGE ROVER WAS PROPELLED FORWARD INTO THE STEERING WHEEL CAUSING FACE AND HEAD TRAUMA. DRIVER WAS WEARING A SEAT BELT. AFTER THE ACCIDENT, I TRIED TO ENGAGE THE SEAT BELT INTO A LOCKING POSITION WHICH IT FAILED TO DO. I HAVE CALLED THE DEALER AND RANGE ROVER CORP TO DISCUSS THE ISSUE. RANGE ROVER CORP SAID THERE WAS NO RECALL ON MY CAR AND WAS NOT INTERESTED IN DISCUSSING FURTHER. THEY WERE ALSO NOT INTERESTED IN VIEWING THE CAR.

05/14/2019
Components: POWER TRAIN
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG3HH******
Summary

I AM WRITING IN REGARDS WITH MY CAR. THIS CAR HAS BEEN GIVING ME HUGE PROBLEMS WITH HESITATION. I HAVE COME CLOSE TO HAVING FATAL CRASHES TWICE THIS MONTH DUE TO THIS PROBLEM. I HAVE TAKEN THE CAR TO THE RANGE ROVER DEALERSHIP GARAGE TWICE AND THEY SAID THEY HAD FIXED IT BUT I AM STILL EXPERIENCING THE SAME PROBLEM. THE TRANSMISSION CAN UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING.

03/18/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG0HH******
Summary

I WAS DRIVING IN THE LEFT LANE OF A MAJOR HIGHWAY AT 65 MPH AND WAS BRAKING SLIGHTLY FOR TRAFFIC AND THE CAR SUDDENLY LOST POWER AND GEARBOX FAULT AND PARKING BREAK FAULT STARTED FLASHING. I HAD TO CUT OFF THREE LANES OF MOVING TRAFFIC TO GET TO A SHOULDER. THE CAR WAS STUCK IN DRIVE BUT WOULD NOT ACCELERATE. WE SHUT THE IGNITION AND THE CAR BECAME STUCK IN PARK. I HAD BEEN COMPLAINING OF NOISES AND A POOR PERFORMANCE FOR MONTHS WITH NO RESOLUTION. THE CAR SAT AT THE DEALERSHIP OF PURCHASE FOR 2 DAYS WITHOUT AN ANSWER BEFORE BEING MOVED TO ANOTHER DEALED THAT HAS STATED IT NEEDS A GEARBOX MODULE.

02/14/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG4HH******
Summary

I WAS DRIVING ON THE SOUTHERN STATE PARKWAY IN NEW YORK DURING RUSH HOUR. DRIVING APPROX 10MPH AT A STEADY PACE AND HAD BEEN IN THE CAR FOR ABOUT AN HOUR. ALL OF A SUDDEN MY 2017 EVOQUE STALLED OUT WHEN I PRESSED THE GAS PEDAL. I CAME TO A STOP IN THE MIDDLE OF THE TRAFFIC LANE, AS THERE WASN'T ENOUGH TIME TO PULL OFF THE ROAD. ONCE I SHIFTED THE SHIFT KNOB INTO PARK, THE KNOB DISAPPEARED INTO THE CENTER CONSOLE AS PICTURED. NUMEROUS ATTEMPTS WERE MADE TO RESTART THE CAR WITH NO LUCK AND NO ERROR INDICATION ON THE DASH. THE CAR WOULD NOT START AND THE SHIFT KNOB WOULD NOT POP UP UNDER ANY CIRCUMSTANCE. I TURNED THE CAR OFF AND BACK ON, THE SHIFT KNOB REMAINED DOWN. ONCE THE TOW TRUCK ARRIVED, THE DRIVER AND I COULD NOT SHIFT THE CAR OUT OF PARK TO NEUTRAL TO GET THE 2017 EVOQUE ON THE FLATBED. THE CAR HAD TO BE DRAGGED ONTO THE FLATBED IN PARK DUE TO THE INACCESSIBLE SHIFTER AND FAILED ENGINE/POWERTRAIN. THERE IS NO AVAILABLE ACCESSIBLE OVERRIDE TO UNLOCK OR RELEASE THIS SHIFTER. THIS IS A MAJOR SAFETY HAZARD, NOT ONLY FOR THE POWERTRAIN STOPPING WITHOUT WARNING, BUT THE SHIFT KNOB DESCENDING INTO THE CENTER CONSOLE AND NOT ALLOWING THE GEAR TO BE CHANGED.

01/28/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVD5BG3HH******
Summary

WITH 1300 MILES, CAR STALLED MULTIPLE TIMES, FOUND THAT FUEL LEAKS INTO THE OIL PAN, SMELLS OF FUEL FUMES CONSTANTLY, PARTICULARLY IN CLOSED SPACES LIKE HOME GARAGE. LOSING AND EXPENDING FUEL AT AN ACCELERATED RATE. BEEN IN SERVICE WITHOUT ANSWERS MORE THAN DRIVEN; 6 VISITS TOTALING OVER 69 DAYS WITHIN THE FIRST 3-4 MONTHS OF OWNERSHIP THERE IS A KNOW TECHNICAL BULLETIN ON THE 'FUEL RAIL' ON THE SAME MODEL AND YEAR BUT NOT OUR VIN#.

11/18/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG2HH******
Summary

THE VEHICLE COMPLETELY SHUT DOWN WHILE I WAS DRIVING ON A MAJOR HIGHWAY CAUSING A LIFE-THREATENING SITUATION. THIS IS THE SECOND TIME THE ISSUE HAS OCCURRED. THE FIRST TIME I WAS EXITING A HIGHWAY AND MANAGED TO GET TO THE ACCESS ROAD BEFORE THE ENGINE SHUT DOWN AGAIN. IT WILL RESTART AND IMMEDIATELY SHUT DOWN. IT SEEMS TO OCCUR WHEN SLOWING DOWN FOLLOWING HIGHWAY DRIVING AT 55+MPH. BOTH INCIDENTS REQUIRED POLICE ASSISTANCE TO REDIRECT HEAVY TRAFFIC.

11/13/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/04/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG5HH******
Summary

THE VEHICLE COMPLETELY SHUT OFF, RENDERING A 'LIFE-THREATENING MALFUNCTION', WHILE EXITING THE TOLL ROAD AT OVER 30MPH. THIS EPISODE WAS REPEATED ONCE MORE AT THE SAME LOCATION ONE MONTH LATER. ON THE THIRD EPISODE, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOPLIGHT. AND THE MOST RECENT, FOURTH, EPISODE INCLUDED AN ALERT TEXT STATING 'GEAR-BOX FAILURE'.

10/25/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG2HH******
Summary

ACCELERATION STOPPED WHILE ON I-69 IN INDIANA NEAR ANDERSON IN A CONSTRUCTION ZONE GOING 50+ MPH WHILE HEADED UP A HILL. GEARBOX FAILURE ALERT FLASHED ON DASH BOARD

10/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: SALGS2FV1HA******
Summary

****NOTE - MISSING VIN AND MODEL YEAR**** MY FRIEND IS IN INTENSIVE CARE AT THE HOSPITAL AND HAS BEEN DECLARED BRAIN DEAD. AS SHE WAS GETTING OUT OF HER CAR, HER CAR ROLLED OVER ON HER IN REVERSE CRUSHING HER HEART AND CUTTING OFF CIRCULATION TO HER BRAIN. THE ROTARY SHIFT KNOB SHE BELIEVED TO BE IN PARK MUST HAVE BEEN IN REVERSE OR MUST HAVE MALFUNCTIONED. SHE IS 41 AND LEAVES BEHIND TWO YOUNG DAUGHTERS. PLEASE INVESTIGATE INTO THESE ROTARY SHIFT KNOBS WHICH NEED TO BE OUTLAWED!!! ## VIN FAILED ## RANGE ROVER ## *DT UPDATED 10/18/18*JB

10/03/2018
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG1HH******
Summary

LETTER FROM CONSTITUENT RE: WASHINGTON LEMON LAW IN REGARDS TO THE ISSUES WITH HER LAND ROVER RANGE ROVER EVOQUE AND WANTING JAGUAR LAND ROVER NORTH AMERICA LLC TO REPURCHASE THE VEHICLE. *LD *TR THE CONSUMER STATED THE VEHICLE FLASHED AN ERROR MESSAGE FOR THE BATTERY, PARKING, ETC FAULTS. THE RPM AND SPEEDOMETER SWEPT FROM LEFT TO RIGHT, BUT HELD RIGHT AND MADE A LOUD BUZZ SOUND. THE FOLLOWING DAY THE VEHICLE WAS DEAD. THE BATTERY WAS REPLACED. THE BRUSHES FROM THE CAR WASH CAUSED THE WINDSHIELD PILLAR COVERS TO SNAP. THE PILLARS WERE REPAIRED. THE VEHICLE REQUIRED MULTIPLE SOFTWARE UPDATES TO REPAIR VARIOUS ELECTRICAL FAILURES. THE VEHICLE WOULD NOT RECOGNIZE THE KEY; THEREFORE, THE VEHICLE WOULD NOT START. THIS FAILURE WAS NOT REPAIRED. *JS

09/05/2018
Components: STRUCTURE
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: SALVD2BG7HH******
Summary

FRONT LOWER TOW EYE COVER HAS DETACHED ON THE FREEWAY. IT'S THE PIECE THAT ATTACHED UNDERNEATH WITH 2 SCREWS BUT JUST WITH SOME CLIPS ON THE FRONT, AND IT FELL OFF UNDER AIR PRESSURE AND WAS DRAGGING ON THE FREEWAY. IT HAPPENED TWICE IN A 1,5 YEAR PERIOD.

08/30/2018
Components: POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 08/29/2018
Crash: No
Fire: No
Vehicle Identification Number: SALGS2FE2HA******
Summary

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER. WHILE DRIVING BETWEEN 45-60 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. ALSO, ON A SEPARATE OCCASION, THE ENGINE REVVED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY JAGUAR NORTH ATLANTA (1505 MANSELL RD, ALPHARETTA, GA 30009, (770) 587-2000) TO BE DIAGNOSED, BUT THE MECHANIC COULD NOT REPRODUCE THE FAILURES. AFTER FURTHER INQUIRIES, THE CONTACT WAS INFORMED OF SEVERAL FAILURE CODES INCLUDING THE AIR BAG CONTROL CIRCUIT OPEN FAULT, RETRAIN CONTROL MODULE FAULT, AND ABS CONTROL MODULE FAULT. THE CONTACT STATED THAT THE DIAGNOSTIC CODE READER SHOWED A TOTAL OF 28 DTC FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

02/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2018
Crash: No
Fire: No
Summary

2017 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO (TFT) VIRTUAL DISPLAY INSTRUMENT CLUSTER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE INSTRUMENT PANEL WOULD FLASH AND DISPLAY VARIOUS WARNING MESSAGES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS DUE TO HAVE A RECALL REPAIR COMPLETED ON THE INSTRUMENT PANEL. *JS

02/09/2018
Components: STRUCTURE
Incident Date: 07/01/2017
Crash: No
Fire: No
Summary

2017 RANGE ROVER. CONSUMER WRITES SEEKING A REFUND FOR PURCHASE OF VEHICLE BECAUSE THE LAND ROVER TOWING SYSTEM IS NOT EQUIP FOR TRAILERS WITH WIDELY USED LED TAIL LAMPS. *LD *JS

01/10/2018
Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
Incident Date: 01/01/2017
Crash: No
Fire: No
Summary

2017 RANGE ROVER EVOQUE. CONSUMER WRITES IN REGARDS TO THE INFOTAINMENT SYSTEM IN VEHICLE NOT WORKING. *LD THE CONSUMER STATED THE INFOTAINMENT SYSTEM WOULD INTERMITTENTLY FAIL TO UPLOAD. WHILE DRIVING THE SYSTEM WOULD TURN BLACK. THE BACK-UP CAMERA ALSO WOULD FAIL INTERMITTENTLY. *JS

12/18/2017
Components: VISIBILITY/WIPER
Incident Date: 12/16/2017
Crash: No
Fire: No
Vehicle Identification Number: SALYL2RX9JA******
Summary

TL* THE CONTACT OWNS A 2018 N/A LAND ROVER L560. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE DEFROSTER/DEFOGGER DID NOT FUNCTION, MAKING IT DIFFICULT TO NEITHER CLEAR THE WINDSHIELD NOR SEE THE ROADWAY. THERE WAS NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO THE LAND ROVER JACKSON DEALER LOCATED AT 5320 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211, PHONE NUMBER 601-326-5600, WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE TECHNICIAN UPGRADED THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE MILEAGE WAS ABOUT 1,220. BEFORE THE MALFUNCTION OF THE DEFROSTER, THE CLIMATE CONTROL DASH STARTING FLICKERING AND WENT OUT FOR ABOUT 3-5 MINUTES. THIS PROBLEM HAS HAPPEN AGAIN (JAN. 13, 2018) THE BACK AND SIDE WINDOWS ARE NOT DEFROSTING. *DT *AS

09/02/2017
Components: POWER TRAIN
Incident Date: 09/02/2017
Crash: No
Fire: No
Summary

TRANSMISSION STICKS IN 3RD GEAR ON LOW SPEED 30 - 35 MPH. RPM STAYS AT 3000 - 4000 . DUE TO THAT IT STARTS TO MAKE VERY LOUD NOISE. IF CAR IS NOT STOPPED AND COOLED FOR SOME TIME (30 MIN) IT CAN LEAD TO OVERHEATING AND PROBABLY DESTROYING THE CLUTCH.

05/11/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2017
Crash: No
Fire: No
Summary

2017 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO CONCERNS WITH BRIGHT HEADLIGHTS ON VEHICLE IMPAIRING OTHER DRIVERS VISION ON THE ROAD. *LD THE CONSUMER STATED THE HEADLIGHTS WERE EXCEPTIONALLY BRIGHT. THE BRIGHTNESS WAS EXACERBATED BY THE HEIGHT OF THE VEHICLE. THE CONSUMER STATED THE XENON LIGHTS SHOULD BE DIMMED OR AIMED DOWNWARD. UPDATED 05/11/2017 *JS

05/08/2017
Components: ENGINE
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: SALGS5FE2HA******
Summary

VEHICLE LOST POWER ON TWO OCCASIONS. BOTH INSTANCES TOOK PLACE WHILE THE VEHICLE WAS STOPPED IN TRAFFIC WITH THE DRIVER'S FOOT ON THE BRAKE. VEHICLE SHUT ITSELF OFF AND PUT ITSELF IN PARK WITH NO INPUT FROM THE DRIVER. VEHICLE'S ONBOARD TRACKING SOFTWARE RECORDED BOTH EVENTS. ONE EVENT TOOK PLACE ON A TWO LANE RURAL ROAD WHILE STOPPED AT A LIGHT. THE SECOND TOOK PLACE ON THE INTERSTATE HIGHWAY WHILE STOPPED IN A TRAFFIC BACK UP. INCIDENTS HAVE BEEN REPORTED TO JAGUAR LAND ROVER.

04/04/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/24/2017
Crash: No
Fire: No
Vehicle Identification Number: SALGS5FE2HA******
Summary

THE AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM IS NON FUNCTIONAL. ERROR MESSAGE ON THE DASH WILL SOMETIMES REPORT RECALIBRATION AND AT OTHER TIME STATE THAT THE SYSTEM IS UNAVAILABLE. ALSO INDICATES THAT THE "FORWARD ALERT" IS NOT AVAILABLE. THE DEALER IS UNCLEAR ABOUT HOW THIS WILL EFFECT VEHICLE HANDLING AND SAFETY. THEY HAVE REPORTED THAT THERE IS A SOFTWARE PATCH COMING BUT IT HAS NOT BEEN PROVIDED TO THE PUBLIC YET.

02/05/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: SALVP2BG6HH******
Summary

WHILE DRIVING AT APPROXIMATELY 10 MPH IN CITY TRAFFIC AN ERROR LIGHT INDICATING "GEAR BOX FAULT" APPEARED FOLLOWED BY NUMEROUS OTHER WARNINGS. THE VEHICLE SHUT OFF AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE, AFTER 26 DAYS IN SERVICE AND 80 MILES DRIVEN BY A SERVICE TECHNICIAN THE DEALER CONTINUES TO TELL ME THEY HAVE NO IDEA WHAT THE PROBLEM IS. THEY INDICATED THAT THE COMPUTER REPORTS INDICATE A MAJOR PROBLEM OCCURED BUT THEY ARE UNABLE TO RECREATE IT.

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