EN

2017 Lincoln MKZ HEV 4 DR FWD

3
Recalls
28
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.9%

Complaints
Recalls

28 Complaints

for 2017 LINCOLN MKZ HEV
01/17/2022
Components: WHEELS
Incident Date: 01/06/2022
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5E92HR******
Summary

I went to the dealer for a tire rotation and could not do it because they said I had swollen lug nuts , they are not covered on my extended warranty

11/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3ln6l5hc3hr******
Summary

Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.

10/05/2021
Components: ENGINE
Incident Date: 09/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5A98HR******
Summary

I took car in to get oil change found coolant leaking. Car has 32000 miles. I went to ford store and they said coolant is leaking out side of engine and cylinders no 3 and 4 have coolant inside Ford replaced engine. 2.0 Eco bost Engine

07/21/2021
Components: POWER TRAIN
Incident Date: 07/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5E90HR******
Summary

I have a 2017 Lincoln mkz 2.0L 6 speed automatic transmission. The torque converter weld studs. The torque converter is on longer connected to the engine flex plate causing its ability to move. If you look at recall 17S16 it is an expansion of recall 17V427. my car is available I was driving on a 4 lane highway going about 60mph when car cut off. I was very afraid for my life. But also the life if others when I had no control of my speed. Personal mechanic. I first heard some noise under the car that would come and go, on this day I heard a thump and the vehicle lost its ability to move. which cause a very dangerous situation, cars where going around my car at speeds of 70 to 80mph. I am lucky to be alive!

06/30/2021
Components: POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 06/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5D95HR******
Summary

1) Every used miz I test drove had a super hard jerk out of first gear including the one I purchased, I was told it was fine, went to another dealership and was told the transmission clutch was gone, repaired under warranty. 2) Gas tank door spring failed, saw its a common problem with Ford Lincoln vehicles, dealer replaced entire door housing sleeve, not covered under warranty, had to be installed twice after coming out after incorrectly installed. 3) Front headlights lens spider web cracking. When purchased I saw small stress cracks at top by hood 3 to 7 months later entire lens/globe housing look like shattered glass but still in tacted, not covered under warranty, now passenger light starting to look the same. Only had the car 13 months. Dealer service rep ask do I drive car alot or drive in the rain, I was shocked. 4) Rear trunk tail light across entire back end full of moisture. Not covered under warranty. Every since 2007 this seem to be a common problem with every car I had to poor designed product that consumer have to pay for and shouldn't. It will cost thousands of dollars to replace.

06/29/2021
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5D95HR******
Summary

The contact owns a 2017 Lincoln MKZ. The contact stated that the headlight housing was cracked. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 53,000.

06/23/2021
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5F92HR******
Summary

The daytime running lights fail to illuminate which is a safety hazard. A message to check the headlights is displayed on the dashboard ONLY when the car is started with the remote start feature. This is a known problem as confirmed by technical service bulletin (TSB #SSM 46508)

11/05/2020
Components: AIR BAGS,SEATS
Incident Date: 10/09/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3LN6L5CC5HR******
Summary

I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.

09/21/2020
Components: SERVICE BRAKES
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5FC7HR******
Summary

COLLISION MITIGATING BRAKING DOES NOT ENGAGE THE BRAKES. WHEN A TRUCK SUDDENLY CUT ME OFF, THE AUDIBLE AND VISUAL WARNING INDICATE OBJECT IN THE WAT BUT NO BRAKING OCCURS. BRAKE PEDAL DOES NOT PUMP UP (AS IT DOES WHEN THE RADAR CRUISE CONTROL SLOWS THE CAR). CAN REPRODUCE BY FOLLOWING TURNING VEHICLE TOO CLOSELY.

09/03/2020
Components: ENGINE
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5E93HR******
Summary

PURCHASED CPO WITH 38K MILES ON IT. A WEEK AFTER OWNING SMOKE EMITTED FROM EXHAUST, CHECK ENGINE LIGHT CAME ON AND CAR WAS ROUGH TO START, IDLING HARD. CAR MELTED STRONGLY OF ANTIFREEZE BUT NO VISIBLE LEAKS. LINCOLN DID INSPECTION AND SAYS NEEDS A NEW ENGINE DUE TO COOLANT LEAKING INTO CYLINDERS AND PISTONS FAILING. ENGINE IS ON BACKORDER FOR TWO MONTHS. THIS SEEMS TO BE A KNOWN PROBLEM. WE ARE EXTREMELY UNHAPPY. HAVEN'T EVEN HAD THE CAR TWO WEEKS BEFORE THIS STARTED HAPPENING. WE WANT OUT OF THIS CAR!

06/15/2020
Components: SUSPENSION,POWER TRAIN
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5H99HR******
Summary

JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR

05/15/2020
Components: ENGINE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5D93HR******
Summary

STARTED HAVE PROBLEMS WITH THE HEAT ON THE CAR, TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO TSB 19-2346 IT IS A KNOWN DEFECT WITH THIS MODEL OF VEHICLE AND THEY REFUSE TO PAY FOR REPAIR DUE IT BEING OUT OF WARRANTY. *TR

11/13/2019
Components: STEERING,WHEELS
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5E99HR******
Summary

TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE DRIVING 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE PULLED TO THE RIGHT OR LEFT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRAND LEDGE FORD LINCOLN (6080 E SAGINAW HWY, GRAND LEDGE, MI 48837, (517) 627-8100) WHERE IT WAS TEST DRIVEN. THE DEALER DID NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 394-7000) WHERE IT WAS TEST DRIVEN. THE DEALER CONFIRMED THAT THE ALIGNMENT WAS UNEVEN. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V167000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 24864137. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

10/21/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5A98HR******
Summary

I WENT TO START MY VEHICLE NO POWER AT ALL.. WEIRD NOTHING EVER HAPPENED LIKE THAT BEFORE. SO I GET AAA TO GIVE ME A BOOST. I GET TO MY DESTINATION. GO TO GET BACK IN MY CAR AND LEAVE. CAR DEAD NO POWER AT ALL. GET TOWED TO THE DEALER. BATTERY CHECK WAS GOOD. THEY COULDN'T FIND OUT THE PROBLEM. THEN THE CAR WOULD GET JUMP STARTED BUT WOULDN'T TURN OFF WHEN YOU PRESS THE BUTTON ONLY THE AUXILIARY THINGS WOULD POWER OFF. THE DEALER IS TELLING ME IT'S WATER DAMAGE BUT HOW? IT'S GARAGE KEPT..

09/30/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5DC3HR******
Summary

OIL PAN LEAK RTV LEAK. THIS MKZ IS LEAKING UP TO 1/4 QUART OF OIL A DAY.

09/30/2019
Components: ENGINE
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5DC3HR******
Summary

POWER LOSS WHEN ACCELERATING HARD ON THE FREEWAY (65MPH+). POWER IS SIGNIFICANTLY REDUCED, MAKING ME A HAZARD ON THE ROAD! THE VEHICLE CONTINUES TO 'LIMP' UNTIL CAR IS TURNED OFF AND RESTARTED. WHEN I TOOK IT TO THE GARAGE, THE VALVES WERE FOUND TO HAVE MAJOR CARBON BUILDUP AND THE #1 CYLINDER HAD A CRACKED SPARK PLUG.

07/10/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5FC0HR******
Summary

VEHICLE STALLS/LOSES POWER ONCE FUEL REACHES BELOW HALF TANK OF GAS. FORD HAS ISSUED TSB'S ON THIS VERY ISSUE ON MANY OF THEIR OTHER ENGINES, BUT I'VE BEEN UNABLE TO FIND A TSB FOR THIS ISSUE FOR MY VEHICLE SPECIFICALLY. HERE IS THE TSB FOR FORD FOCUS'S WITH THIS ISSUE: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. THE CANISTER PURGE VALVE (CPV) MAY MALFUNCTION, POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. TSB # 18S32. WHEN PRESSURE IS BEING RELEASED FROM THE GAS TANK VIA THE FUEL DOOR OPENING, GAS SPRAYS OUT OF THE OPENING AND GOERS STUCK/HARDENED TO EXTERIOR OF CAR.

01/10/2019
Components: STEERING
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5MU3HR******
Summary

WHILE DRIVING THE FRONT TIRES ABRUPTLY PULL LEFT OR RIGHT, REGARDLESS OF STEERING WHEEL POSITION (STRAIGHT OR TURNING), SPEED (25MPH OR 65MPH), OR ROAD CONDITIONS (SMOOTH OR BUMPY). ALSO, RECEIVED RANDOM ALERTS TO KEEP HANDS ON THE STEERING WHEEL WHEN MY HANDS HAD NEVER LEFT THE STEERING WHEEL. THE ALERTS STOPPED BUT THE STEERING/WHEEL POSITION ISSUE REMAINS.

10/29/2018
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5F91HR******
Summary

TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HOOD AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD SEVERAL TIMES SINCE JUNE OF 2018 TO CHECK IF THE HOOD OF THE VEHICLE WAS OPEN AND/OR UNLATCHED. THE CONTACT STATED THAT THE HOOD WAS NOT OPEN OR UNLATCHED SEEMINGLY. IN ADDITION, THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OHIO 44060 (440) 266-3000) WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS MADE AWARE OF THE REOCCURRENCE TWICE BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO ANOTHER DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *JB

06/03/2018
Components: POWER TRAIN
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5D90HR******
Summary

VEHICLE JERKS AGGRESSIVELY FROM PARK TO REVERSE THEN REVERSE TO DRIVE AT COLD START. AND FROM PARK TO DRIVE. THEN THERE IS A DELAY IN ENGAGEMENT WHERE THERE IS NO MOVEMENT AT ALL AS YOU SIT IN THE ROADWAY WITH TRAFFIC. NO CODES DISPLAYING AFTER AN APPOINTMENT WITH DEALERSHIP AND ALTHOUGH I PROVIDED VIDEOS OF ISSUE OCCURRING THEY SAY THEY CAN'T DUPLICATE ISSUE AND I MUST COME BACK, WEEKS LATER. AS SOON AS I LEAVE ISSUE OCCURS AGAIN.....

02/01/2018
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5C9XHR******
Summary

WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD CAME ON AND RAN WITHOUT ENGINE LIGHT AND SEEMED TO REV UP HIGHER THAN NORMAL, THEN CAME BACK DOWN. NO OTHER INDICATIONS APPEARED OTHER THAN "NO USE OF AUTO BRAKE AVAILABLE"

01/09/2018
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5D9XHR******
Summary

1-CAR STALLED AND DIED TURNING FROM PARKING LOT ONTO STREET. BARELY AVOIDING COLLISION. 1/6/2018. DEFECT IN FUEL DELIVERY. STILL IN SHOP. 2- ODD NOISE AND SMELL WHILE BACKING UP DUE TO CRACKS IN BRAKE PAD . 1/17/17 REPLACED 01/17/17 ( HAVE REPAIR INVOICE, NOT SURE HOW TO UPLOAD)

10/30/2017
Components: AIR BAGS
Incident Date: 05/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3LNHM26T57R******
Summary

AIRBAG LIGHT

09/02/2017
Components: STEERING
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5CC7HR******
Summary

WITH THE V6 TWIN TURBO EQUIPPED FRONT WHEEL DRIVE MKZ YOU GET AN EXTRA TRILL IN ADDITION TO THE FAST ACCELLERATION . THE TORQUE STEER PROBLEM IS SO BAD THE STEERING WHEEL SNAPS OUT OF YOUR HAND AND JUMPS INTO THE ON COMMING LANE ! IF YOUR LOOKING FOR AN EXCITING CAR TO DRIVE, THIS IS IT !!!!

07/13/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3LN6L5D94HR******
Summary

TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE WAS NOT PARKED CORRECTLY AND DECIDED TO STRAIGHTEN THE VEHICLE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AND THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND DROVE OVER A CURB. WHILE ATTEMPTING TO REVERSE THE VEHICLE OFF OF THE CURB WITH THE BRAKE PEDAL STILL DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AGAIN. THE VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND FAILED TO STOP. AS A RESULT, THE VEHICLE ROLLED INTO TWO PARKED VEHICLES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 619-6272) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE COULD FILE A SUBROGATION INSURANCE CLAIM. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/06/17*LJ *CN

07/10/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/06/2016
Crash: No
Fire: No
Summary

2017 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO COMPUTER TOUCH SCREEN MALFUNCTION, HEADLIGHTS CONTROL SWITCH PROBLEMS. *LD THE CONSUMER STATED WITHIN THE FIRST MONTH OF PURCHASING THE VEHICLE THE TOUCH SCREEN WOULD SHUT DOWN AND REBOOT ITSELF WHILE DRIVING. THE SWITCH THAT CONTROLS THE HEADLIGHTS WAS ALSO FAULTY. UPDATED 07/10/2017*JS

05/25/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5MU8HR******
Summary

TL* THE CONTACT OWNS A 2017 LINCOLN MKZ HYBRID. AFTER IT RAINED OR AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT AND REAR BRAKES WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STUART POWELL FORD LINCOLN MAZDA LOCATED AT 225 S DANVILLE BYPASS, DANVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THEIR ENGINEERS WERE LOOKING INTO THE FAILURE. THERE WAS A MANUFACTURER COMMUNICATION UNDER NHTSA ID NUMBER: 10095821 (SERVICE BRAKES/ELECTRIC), WHICH STATED THAT NO REPAIRS SHOULD BE DONE AT THE TIME AND TO MONITOR OASIS FOR FUTURE UPDATES. THE FAILURE MILEAGE WAS UNKNOWN.

03/23/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3LN6L5MU1HR******
Summary

VEHICLE HAS FAILED TO START ON 4 DIFFERENT EVENTS OVER A 6 MONTH PERIOD. NO POWER TO THE VEHICLE AFTER HAVING IT PARKED IN THE GARAGE OVERNIGHT. EVENT DATES ARE: 12/12/16; 01/04/17; 3/2/17; 3/22/17.

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