2017 Maserati Levante SUV AWD

When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.

I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?

TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

BOUGHT THE 2017 LEVANTE IN JUNE 2017 AND SINCE SEPTEMBER 2017, HAVE EXPERIENCE MULTIPLE OCCURRENCES OF THE VEHICLE "POPPING" INTO NEUTRAL WHILE EITHER IN DRIVE OR REVERSE AT DIFFERENT SPEEDS. OUR LOCAL DEALERSHIP/SERVICE MANAGER IS AWARE AND HAS ON RECORD, THEY'VE EXPERIENCE THE ISSUE FIRST HAND. AT SOME POINT IN EARLY DECEMBER 2017, LOCAL SERVICE MANAGER WAS TOLD BY MASERATI NA, A FIX WOULD BE AVAILABLE BY END OF 2017. IT IS NOW APRIL 2018 AND MASERATI NA HAS NO TIME-TABLE FOR A "FIX". YOU ALL CAN IMAGINE HOW DANGEROUS THIS CAN BE. WE'VE ALSO HAVE MULTIPLE OTHER ISSUES WITH OUR UNIT AND HAS BEEN IN AND OUT OF SERVICE, WEEKS AT A TIME SINCE SEPTEMBER 2017. MASERATI NA HAS GIVEN ME THE RUN-AROUND ON THE "FIX", I DON'T BELIEVE THEY HAVE A "FIX" AS WELL AS WORKING WITH US TO EITHER BUY-BACK AND/OR REPLACE OUR UNIT.