EN

2017 Toyota Prius Prime 5 HB FWD

4
Recalls
110
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

110 Complaints

for 2017 TOYOTA PRIUS PRIME
12/04/2021
Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Incident Date: 11/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP7H3******
Summary

I was driving in behind several cars on a city street about 30 mph. The cars ahead slowed quickly. The automatic braking system came on suddenly and completely and applied the brakes on its own with no warning red flash. It locked the brakes and the wheels skidded on the pavement I had no control over this at all I tried tapping lightly to stop the skid. I was about 10-12 feet away from the vehicle ahead of me when the car stopped. I did have some additional stopping room but had no control over the braking system at all if I had been on wet pavement the skidding and “hopping” would have been worse.

08/30/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP1H3******
Summary

Approximately July 19th 2021 at 4 a.m. in the morning on 2021 going Southbound on 210 going towards San Bernardino we will see the flat tire at the very end since the flat tire the hybrid system says offline not available car stalled pulled over tire was blown out. This is the second time that the hybrid system has been reported offline or malfunction. Upon further review the records of the vehicle I have noticed that on January 18th 2021 the previous owner had a similar incident but the dealership in Hemet California failed attempt to repair it or document it correctly and falsified records

08/20/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 08/05/2021
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFP2H3******
Summary

This vehicle rear ended another vehicle in peak hour stop and go traffic. The estimated speed at the time of impact was 10-15 MPH. There was exensive front end damage to the vehicle. The air bags did not deploy. Unclear if the AEB engaged but the driver actively tried braking but not successful in avoiding the collision.

07/28/2021
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP6H3******
Summary

-The following systems malfunctioned all at the same time on 2021-07-23 at approximately 5:00pm CDT traveling at ~70mph on the interstate in normal conditions in HV system mode: -Low Braking Power -ABS Control System Malfunction -Lane Departure Alert Malfunction -Traction Control Malfunction -Pre-Collision System Malfunction -This is available for inspection upon request, if loaner vehicle is provided and covered. -My girlfriend and I were put at risk due to multiple safety systems malfunctioning, which drastically increased chances of an accident -The vehicle has been diagnosed by a certified Toyota repair shop, and the issue could not be replicated nor found by them. I am also unable to replicate the malfunction. See attached photos. -The vehicle has been inspected three times in the past 30 days by Carvana, Beneficial Automotive in Moore, OK, and Fowler Toyota in Norman, OK. None found this issue. -See attached for the instrument warnings. ICS warning, ABS, traction control, check engine, brake malfunction lights and Multi-Information Display errors all illuminated at the same time while traveling at highway speeds.

07/23/2021
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP3H3******
Summary

When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they believe this is due to a faulty cell in the vehicle's auxiliary (12V) battery. There was no warning or symptom of this prior to the loss of power steering and power brakes.

07/06/2021
Components: VISIBILITY/WIPER
Incident Date: 06/25/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU7H3******
Summary

Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running.

06/19/2021
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 06/05/2021
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKBRFUXH3******
Summary

For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.

05/08/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU0H3******
Summary

THE VEHICLE WAS RUNNING AND STOPPED AT A STOP LIGHT. WHEN ACCELERATING TO PROCEED FROM THE STOP LIGHT THE VEHICLE WOULD BARELY ACCELERATE NO MATTER HOW FAR WE PRESSED THE GAS PEDAL DOWN. THE ENGINE WAS NOT REVVING FASTER IT JUST APPEARED TO STAY IN EV MODE WITH VERY LITTLE ACCELERATION. FINALLY AFTER ABOUT 5-10 SECONDS THE CAR STARTS ACCELERATING. WE ARE VERY CONCERNED THAT IF THIS OCCURS AT A TURN ONTO A BUSY ROAD WE COULD BE IN A POSITION WHERE WE ARE STUCK IN THE MIDDLE OF ONCOMING CROSS TRAFFIC. THIS IS VERY INTERMITTENT, MAYBE ONCE OR TWICE PER SUMMER (USUALLY IN THE HOTTER TIMES OF THE YEAR). WE'VE HAD THE CAR AT THE DEALERSHIP AND BOTH TIMES THEY HAVE SAID THEY FOUND NO PROBLEM. SEARCHING ON THE INTERNET THIS SOUNDS LIKE TSB-0241-17, WHICH I HAVE SHARED WITH THE DEALER BUT BOTH TIMES THEY HAVE INDICATED THEY SEE NO SIGN OFF A PROBLEM.

04/05/2021
Components: VISIBILITY/WIPER
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU1H3******
Summary

MY WINDSHIELD CRACKED FOR NO REASON, WHILE IT WAS PARKED. THIS IS THE SECOND CRACK I GOTTEN ON MY WINDSHIELD FROM OWNING IT FOR 2 YEARS. THIS IS HIGHLY UNUSUAL, I DON'T DRIVE MY CAR VERY FAR, AND IT HAPPENED WHILE IT WAS PARKED.

02/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP3H3******
Summary

LARGE SCREEN SOMETIMES GOES BLANK AND REBOOTS, AS IF THE CAR WAS JUST RESTARTED. VEHICLE IS TRAVELING WHEN THIS OCCURS. TYPICALLY HAPPENS AT CRUISING SPEEDS.

12/07/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP3H3******
Summary

I LOST POWER ON OVERPASS. HYBRID MALFUNCTION LIGHT, COLLISION LIGHT, ENGINE LIGHT ALL CAME ON. ALMOST MATCHING RECALL, BUT TOYOTA SERVICE TOLD ME IT'S A MODULE AND WOULD COST 1200$ TO FIX. I TOLD THEM NO. CHARGED ME 144$ AND I ERASED CODE, WITH NO PROBLEM SINCE? TOYOTA DOES NOT CARE AND I COMPLAINED?

12/01/2020
Components: POWER TRAIN,AIR BAGS,SERVICE BRAKES
Incident Date: 10/20/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFP7H3******
Summary

JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE BRAKES WERE NOT ABLE TO BE PRESSED DOWN NO MATTER HOW HARD I TRIED. THIS CAUSED THE CAR TO SWERVE OFF THE ROAD AND HIT A LIGHT POLE. NOT ONLY DID THE AUTOMATIC COLLISION PREVENTION SYSTEM FAILED TO WORK, THE AIRBAGS ALSO FAILED TO DEPLOY WITH THE AMOUNT OF IMPACT. THIS HAS CAUSED SEVERE DAMAGE TO MY CAR AND SEVERE INJURY TO MY BODY. UNFORTUNATELY, THIS WAS NOT THE FIRST TIME THE VEHICLE EXPERIENCED A POWER FAILURE. THE FIRST TIME I WAS IN STOP AND GO TRAFFIC ON THE FREEWAY. THE CAR COMPLETELY SHUT OFF FOR 5 SECONDS AND TURNED BACKED ON AGAIN. LUCKILY THE VEHICLE WAS NOT MOVING DUE TO THE SPEED OF TRAFFIC. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND COMPLAINED ABOUT THIS PROBLEM. HOWEVER, THE SERVICE DEPARTMENT FAILED TO FIND ANY PROBLEM. THE SECOND TIME IT HAPPENED I WAS DRIVING ON A STRAIGHT ROAD AND THE VEHICLE SLOWED DOWN AND COMPLETELY SHUT OFF. NOTHING APPEARED ON THE MONITOR NOR THE DASHBOARD, JUST LIKE THE FIRST TIME. I COULD NOT GET THE VEHICLE TO START FOR 30 MINUTES. I EVEN CAPTURED THIS INCIDENT ON VIDEO THAT NO MATTER HOW MANY TIMES I'VE PRESSED THE START BUTTON, I COULD NOT GET THE VEHICLE TO POWER UP AGAIN (ENGINE OR BATTERY MODE). JUST LIKE LAST TIME, I TOOK MY VEHICLE TO THE DEALERSHIP, BUT THE SERVICE DEPARTMENT ONCE AGAIN FAILED TO FIND ANY PROBLEM WITH THE VEHICLE. AT ALL TIMES, I'VE DONE MY DUE DILIGENCE TO ENSURE THAT THE BATTERY WAS FULLY CHARGED BEFORE I BEGIN DRIVING FOR THE DAY AND WITH ADEQUATE FUEL FOR THE ENGINE MODE. TOYOTA'S NEGLIGENCE AND THE POOR QUALITY OF THE VEHICLE HAVE CAUSED ME AN ALMOST LIFE-THREATENING ACCIDENT.

11/10/2020
Components: SERVICE BRAKES
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP5H3******
Summary

CLICKING NOISE FROM LF WHEEL AREA UPON DECELERATION/BREAKING. DEALER HAS EXAMINED BREAKS MULTIPLE TIMES AND ISSUE IS NOT RESOLVED.

10/16/2020
Components: SERVICE BRAKES
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU5H3******
Summary

MY 2 YEAR CHECK UP W/14,932 MILES I WAS ADVISED MY FRONT ROTORS NEED TO BE REPLACED DUE TO POOR PAD CONTACT AND REAR ROTORS ARE GROOVED HEAVILY AND NEED TO BE REPLACED AS WELL. I WAS SHOCKED. I DID NOT HAVE REPLACED . MECHANIC SAID WILL NOT PASS INSPECTION. IS THERE A RECALL? WHAT IS GOING ON W/TOYOTA PRIUS BRAKES. AM AFRAID TO DRIVE CAR AND CAN'T AFFORD TO REPLACE ROTORS EVERY 15,000 MILES.

09/29/2020
Components: STEERING
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU2H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS PRIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V579000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER EDMARK TOYOTA (15933 N IDAHO CENTER BLVD., NAMPA, ID 83687) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/04/2020
Components: EXTERIOR LIGHTING
Incident Date: 08/16/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU1HJ******
Summary

SINCE WE HAD PURCHASE OUR CAR PRIUS V FOUR WITH DRL (DAY RUNNING LIGHTS)(VERTICAL LED UNIT IN BUMPER) THEY NEVER WORKED PROPERLY-HENCE NOT VISIBLE IN OUR ACCIDENT.. UNLIKE OTHER EARLIER MODELS THE USER COULD ADJUST THE SENSOR AND TURN THIS FEATURE ON OR OFF-BUT NOW THE FEATURE CAN ONLY BE PERFORMED BY A TOYOTA SERVICE MECHANIC. THE FEATURE ALSO OPERATES OFF A DAY LIGHT SENSOR THAT ALSO CANNOT BE ADJUSTED BY THE OWNER OF THE VEHICLE. HENCE SINCE THIS IS A SAFETY FEATURE NOTED IN FAQ ON TOYOTAS SITE IT SHOULD BE CONSIDERED FOR A RECALL.

04/01/2020
Components: ELECTRICAL SYSTEM,SEAT BELTS,SEATS
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU5H3******
Summary

EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/20/2020
Components: EXTERIOR LIGHTING
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0HJ******
Summary

I PURCHASED MY 2017 PRIUS V II IN MAY 2017. APPROXIMATELY 9 MONTHS OR SO AFTER PURCHASE MY HEADLIGHTS BURNT OUT, FIRST THE DRIVER'S SIDE THEN PASSENGERS SIDE. I AM NOW REPLACING, PURCHASING NEW HEADLIGHTS EVERY 3-4 BECAUSE THEY CONTINUE TO BURN OUT. I'VE TRIED VARIOUS BRANDS INCLUDING BUYING DIRECTLY FROM TOYOTA BUT THEY STILL BURN OUT. THIS IS DANGEROUS ESPECIALLY FOR NIGHT DRIVING. LUCKILY THE HEADLIGHTS DO NOT BURN OUT TOGETHER AT THE SAME TIME. TOYOTA DEALER WON'T GIVE ME AN ANSWER EXCEPT TO PURCHASE A NEW LIGHTING SYSTEM FOR MY HEADLIGHTS

02/05/2020
Components: STEERING
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU9H3******
Summary

THE COVERING ON THE STEERING WHEEL AT THE HAND LOCATIONS HAS EXCESSIVE WEAR AND THE PLASTIC IS ROUGH ON SKIN. THE MANUFACTURE WILL NOT WARRANTY THE STEERING WHEEL COVER BECAUSE OF BEING OUT OF WARRANTY I DO NOT FEEL THAT A STEERING WHEEL COVER SHOULD WEAR OFF IN LESS THAN TWO YEARS REGARDLESS OF MILEAGE WHICH IS CURRENTLY AT 139000 MILES.

01/27/2020
Components: SERVICE BRAKES
Incident Date: 11/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKBRFU2H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 19 MPH AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO STOP AND THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT. A POLICE REPORT WAS NOT FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE MILLENIUM TOYOTA, 257 N FRANKLIN ST, HEMPSTEAD, NY 11550, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AN INSPECTOR WAS SENT OUT TO RETRIEVE INFORMATION FROM THE VEHICLE DATA RECORDER. THE CONCLUSION WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

12/09/2019
Components: ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFUXH3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONGO TOYOTA (3534 N PECK RD, EL MONTE, CA 91731, (855) 415-6497), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,825. THE VIN WAS NOT AVAILABLE.

11/25/2019
Components: STEERING
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU2H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE TRAVELING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING ABILITY BECAME VERY DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DMARK TOYOTA (15933 N IDAHOCENTER BLVD, NAMPA, ID 83687) WHERE IT WAS DETERMINED THAT A SENSOR ON THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

11/16/2019
Components: TIRES,WHEELS
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP4H3******
Summary

VEHICLE WAS ON THE HIGHWAY GOING 65 MPH, THE SPEED LIMIT, REAR LEFT TIRE EXPLODED LEAVING SHREDS ACROSS THE HIGHWAY AND DAMAGING THE UNDERCARRIAGE OF THE VEHICLE. TIRE WAS TOYO NANOENERGY A29 195/65R15

11/12/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 08/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKBRFU6H3******
Summary

I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.

10/30/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFP2H3******
Summary

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB

10/17/2019
Components: VISIBILITY/WIPER
Incident Date: 09/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU2H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING ON THE HIGHWAY, THE WIPER BLADE ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE IN THE MIDDLE OF A RAIN STORM. THE CONTACT PULLED OVER, EXITED THE HIGHWAY, AND PURCHASED A NEW WIPER BLADE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO USE TOYOTA WIPER BLADES EVEN THOUGH THE CONTACT DID NOT KNOW WHERE THEY COULD BE PURCHASED. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE BLADES DETACHED AND THE BLADES WERE CURRENTLY ZIP TIED TO ASSURE THEY DID NOT DETACH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.

09/03/2019
Components: VISIBILITY/WIPER
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU2H3******
Summary

CAR WAS PARKED IN PARKING LOT IN 100 DEGREE TEMPERATURE. WINDSHIELD HAD NO DAMAGE WHATSOEVER. RETURNED TO CAR 4 HOURS LATER. TWO AND ONE-HALF FOOT CRACK, ORIGINATING IN BOTTOM DRIVER'S SIDE CORNER OF WINDSHIELD, APPEARED. NO CHIPS WERE PRESENT. DUE TO THE CRACK, VISIBILITY THROUGH THE WINDSHIELD IS COMPROMISED AND POSES A SAFETY RISK.

08/17/2019
Components: AIR BAGS
Incident Date: 01/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFU8H3******
Summary

MY VEHICLE WAS REAR-ENDED AND SHOVED INTO A THIRD VEHICLE. WE WERE ON AN INTERSTATE HIGHWAY WITH WET PAVEMENT, AND TRAFFIC WAS SLOWING. WE WERE TRAVELING STRAIGHT. THE AIRBAGS DID NOT DEPLOY, AND MY WIFE, BELTED IN THE FRONT PASSENGER SEAT, WAS TWISTED SIDEWAYS BY THE IMPACT. SHE EXPERIENCED A PELVIC FRACTURE AND AGGRAVATION OF HER ARTHRITIC LEFT HIP JOINT. WE BELIEVE THAT AIRBAG DEPLOYMENT WOULD HAVE PREVENTED THESE INJURIES. I HAVE ATTACHED THREE EVENT DATA FILES AND VEHICLE CONTROL HISTORY FILES. (I CAN'T SEE IF ALL THREE ARE ATTACHED.)

07/25/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP8H3******
Summary

THIS IS FOR 2017 TOYOTA PRIUS PRIME, BUT THERE IS NO OPTION. WHILE TAKING MY KID TO ENROLL IN SWIMMING CLASS, WHILE TAKING TURN INTO THE FACILITY THE BRAKES STOPPED WORKING AND THE CAR WOULDN'T STOP, SOME HOW I DROVE INTO PARKING LOT (I AM NOT SURE HOW I DID IT IN THAT TENSE SITUATION) NONE OF THE BUTTONS WERE WORKING, THE CAR WAS BEEPING SHOWING EVERY THING FAILED AND BY GODS GRACE THE HAND BRAKE WORKED AND FINALLY THE CAR STOPPED. NOW I AM SCARED AS THIS HAPPENED WITH MY KID IN THE CAR. I NEED HELP AND I DON'T WANT TO DRIVE THIS CAR AGAIN AND I TOWED IT TO THE TOYOTA DEALER. AFTER EXITING I CALMED DOWN A LITTLE BIT CALLED MY HUSBAND AND HE RECORDED THE ERRORS AND THE SOUNDS. I THOUGHT THE CAR WAS GOING TO BLOW UP.

07/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU8G3******
Summary

I PULLED UP TO THE STOP SIGN, THEN PROCEEDED TO GO AND I HAD NO POWER. I SAT THERE FOR 10-15 SECONDS BEFORE THE ACCELERATOR KICKED IN. IT SHOOK ME UP. I PROCEEDED ON AND THEN IT AGAIN HAPPENED. I WAS SITTING AT A RED LIGHT AT A BUSY INTERSECTION AND WHEN THE LIGHT GREEN I HAD NO ACCELERATION POWER AT ALL. PEOPLE WERE HONKING AND YELLING AT ME. IT WAS VERY SCARY. AFTER WHAT SEEMED TO BE AN ETERNITY, THE ACCELERATOR KICKED IN AND I WAS ABLE TO PROCEED. I HAD IT TOWED TO TOYOTA DEALER, THEY SAID THEY COULDN'T FIND ANYTHING WRONG. PLEASE PLEASE PLEASE HELP.

07/02/2019
Components: SERVICE BRAKES
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU6H3******
Summary

SINCE PURCHASING THE VEHICLE IN OCTOBER, 2017, I HAVE HAD INTERMITTENT OCCURRENCES WHERE THE BRAKES FEEL LIKE THEY SLIP WHEN COMING TO A STOP. IT HAS HAPPENED IN ALL WEATHER CONDITIONS, (BUT MOSTLY WHEN WET), AND AT ALL SPEEDS. I CAN GO WEEKS WITHOUT AN OCCURRENCE, AND THEN IT CAN HAPPEN SEVERAL TIMES IN A WEEK. IT SEEMS TO BE COMPLETELY RANDOM. I HAVE BEEN TO TWO DEALERSHIPS, AND FINALLY WAS ABLE TO DRIVE WITH A TECH WHO FELT THE "SLIPPAGE". THEY KEPT THE CAR FOR A FEW DAYS AND TOLD ME THEY TALKED TO CORPORATE AND THAT A BUMP IN THE ROAD TRIGGERS AN ABS SENSOR TO FIRE, CAUSING THE ABS TO KICK IN. THEY ALSO TOLD ME TIRE PRESSURE MIGHT AFFECT IT. NONE OF THIS SITS RIGHT WITH ME BECAUSE IT CONTINUES TO HAPPEN. I HAVE EXPERIENCED DRIVING A CAR WHEN ABS KICKS IN, AND THIS IS NOT THE SENSATION I AM GETTING IN THE PRIUS. "SLIPPING" IS THE BEST ADJECTIVE I HAVE TO EXPLAIN WHAT IT FEELS LIKE, AND WHEN IT HAPPENS IT IS TERRIFYING. THE LAST TIME I TOOK THE CAR IN TO HAVE THEM LOOK AT THE BRAKES AGAIN, I WAS TOLD THAT SINCE CORPORATE HAD BEEN CONTACTED PREVIOUSLY, THEY WOULD HAVE TO GO BACK TO THEM. THEY DIDN'T KEEP THE CAR, AND TOLD ME THEY WOULD CALL ME BACK WHEN THE CORPORATE REP WOULD BE THERE SO HE COULD DRIVE WITH ME. THAT WAS A FEW WEEKS AGO, AND THEY HAVEN'T CALLED BACK, OR RETURNED MY CALL. AT THIS POINT, I FEEL LIKE TOYOTA IS HIDING SOMETHING FROM ME AND I HAVE LOST ALL TRUST IN THE BRAND. I FEEL LIKE I AM DRIVING AN UNSAFE CAR AND TOYOTA IS IGNORING EVERYTHING I AM SAYING TO THEM.

06/20/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 08/05/2018
Crash: Yes
Fire: No
Summary

2017 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE ACCELERATED AND THE BRAKES WERE UNRESPONSIVE RESULTING IN A CRASH. THE CONSUMER WAS INJURED AND REQUIRED MEDICAL ATTENTION. *JS *JS

05/26/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 05/24/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU9HJ******
Summary

I WAS SLOWLY ( < 5MPH) APPROACHING A STOPLIGHT AT A BUSY INTERSECTION IN A 25 MPH ZONE ON A 4 LANE STREET THERE WERE 2 VEHICLES AHEAD OF ME. EVERYTHING SEEMED FINE UNTIL MY VEHICLE SUDDENLY ACCELERATED RAPIDLY AND I WAS UNABLE TO STOP IT. THE PATH OF LEAST RESISTANCE WAS TO DRIVE IT INTO THE CAR IN FRONT OF ME AND NOT TO SWERVE. ONCE I HAD STOPPED AND CAUGHT MY BREATH, I PUT THE CAR INTO REVERSE TO BACK AWAY FROM THE CAR I HAD HIT, AND ONCE AGAIN THE CAR RAPIDLY ACCELERATED BACKWARD INTO THE CAR BEHIND ME. UNTIL THIS TIME I HAVE HAD ABSOLUTELY NO PROBLEMS WITH THE VEHICLE. IT ONLY HAS BEEN DRIVEN 14,500 MILES.

05/24/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/08/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1HJ******
Summary

THE PRIUS V 2017 VEHICLE 4 SERIES DOES NOT COME WITH 'FOG LIGHTING' WHICH I HAD IN MY PRIUS V 2012 AND USED ALL THE TIME-THE CAR I HAVE DOES COME WITH LED DAY RUNNING LIGHTS-I REALLY NEVER KNEW THEY WERE LIGHTS BECAUSE I NEVER SAW THEM ON. AT THE DEALERS-THE DID RESET THEM AND THE LIGHTS WORKED BUT NOW TOYOTA WANTS TO CHARGE ME $300-400 TO TRACE THE POWER LINES-THE RELAY TO THESE LIGHTS IS $31-BUT FOR SAFETY REASONS-ESPECIALLY IN TEXAS AND THE BRIGHT SUN-I WISH THEY WERE WORKING AND SHOULD BE LOOKED AT BY THE DEALERS FOR ALL OWNERS. I DRIVE PROFESSIONALLY SO MY PASSENGER'S SAFETY IS ALSO MY MAIN CONCERN IN THE MATTER.

05/21/2019
Components: STEERING
Incident Date: 05/21/2019
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT LOST CONTROL. AS A RESULT, THE VEHICLE CRASHED INTO A STORE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO EDMARK TOYOTA (LOCATED AT 15933 N IDAHO CENTER BLVD, NAMPA, ID 83687, (208) 468-8000) WHERE IT WAS BEING DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,300. THE VIN WAS NOT AVAILABLE.

04/24/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 01/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFU8H3******
Summary

TAKATA RECALL POSSIBLY. WET PAVEMENT, TRAFFIC SLOWED ON INTERSTATE TO ABOUT 45 MPH, TAILGATING SMALL PICKUP HIT MY REAR CRUMPLE ZONE, SHOVED ME INTO A SMALL SUV THAT CRUSHED MY FRONT CRUMPLE ZONE. AIRBAGS DID NOT DEPLOY. NEITHER MY WIFE (FRONT SEAT PASSENGER) NOR I FELT ANY DISCOMFORT, BUT A FEW DAYS LATER SHE COMPLAINED ABOUT PAIN IN HER WAIST AREA. SHE WAS LATER DETERMINED TO HAVE A FRACTURED PELVIS AND A JOSTLED LEFT HIP JOINT.

03/28/2019
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU4H3******
Summary

WHILE I AM SLOWING TO A STOP, A WARNING LIGHT COMES ON INDICATING THAT I AM PRESSING THE BRAKE AND THE ACCELERATOR AT THE SAME TIME. THIS IS NOT POSSIBLE. THE CAR DOES TRY TO MOVE FORWARD BUT PRESSURE ON THE BRAKE OVERCOMES THAT ISSUE. THIS HAS HAPPENED MULTIPLE TIMES (NOT EVERY TIME) BUT FORTUNATELY NO ACCIDENTS HAVE OCCURRED. THIS HAS ALSO NEVER HAPPENED WHEN I AM DRIVING AT HIGHWAY SPEED AND NEED TO BRAKE.

03/15/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU5H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V579000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA CERTIFIED AT CAPITAL PLAZA (6100 ANNAPOLIS RD, LANDOVER, MD 20784, (301) 772-6900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/08/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU0H3******
Summary

UNDER CERTAIN DAYTIME CONDITIONS THE DASHBOARD DISPLAY BECOMES TEMPORARILY UNREADABLE DUE TO PUPILLARY DELAY ADJUSTING TO UNILLUMINATED DASHBOARD DISPLAY OF SPEEDOMETER.THE DASHBOARD, BY DESIGN, IS NOT ILLUMINATED DURING DAYLIGHT. BECAUSE OF THIS, UNDER BRIGHT SUNNY CONDITIONS, WHEN THE DRIVER GLANCES AT THE SPEEDOMETER DISPLAY, HIS EYES CANNOT IMMEDIATELY ADJUST TO READ THE VEHICLE WITHOUT TAKING HIS EYES OFF THE ROAD AHEAD TO KNOW HIS SPEED.

02/04/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE INVOLVED VEHICLES WERE DESIGNED TO ENTER A FAILSAFE DRIVING MODE IN RESPONSE TO CERTAIN HYBRID SYSTEM FAULTS. TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH.

01/25/2019
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 01/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFU2H3******
Summary

WE WERE STOPPED AT A TRAFFIC SIGNAL GOING NORTH. WHEN THE LIGHT TURNED GREEN, THE CAR IN FRONT OF US STARTED TO GO AND ALL OF THE SUDDEN, OUR CAR WENT INTO RAPID ACCELERATION. WE COULD NOT STOP THE CAR. IT CRASHED INTO THE CAR IN FRONT OF US. WE TRIED JAMMING ON THE BREAKS AND TURNING OFF THE IGNITION, BUT COULD NOT GET CONTROL. BECAUSE WE WERE HEADING UPHILL, THE CAR FINALLY CAME TO A STOP. WE WERE ON A CITY STREET AT A STOP SIGNAL.

01/19/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/18/2019
Crash: No
Fire: No
Summary

WHEN DRIVING ON THE HIGHWAY DURING RAIN THE ADAPTIVE CRUISE CONTROL SPONTANEOUSLY STOPS AND LASHES ON THE DASH DISPLAY THAT IT IS NO LONGER SET, THE CAR DECELERATES RAPIDLY, LEAVING THE DRIVER SCRAMBLING TO DETERMINE WHAT HAS HAPPENED. THE SYSTEMS INVOLVED ARE THE ADAPTIVE CRUISE CONTROL AND "TOYOTA SAFETY SENSE."

12/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU4H3******
Summary

UNABLE TO FILL GAS TANK. VAPOR-CONTAINMENT VALVE ENGAGES DURING REFUELLING, CAUSING FUEL TO SPILL TO GROUND AND UNABLE TO FILL MORE THAT ONE-HALF GALLON OF FUEL. SEE ALSO: HTTPS://PRIUSCHAT.COM/THREADS/INTERESTING-FUEL-ISSUE-2016-THREE-TOURING-OVERFLOWING.173660/ (SEARCH FOR "OVERFLOW" - YOU WILL SEE THAT THIS IS A COMMON PROBLEM)

12/04/2018
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP9H3******
Summary

CAR WAS ON 2 LANE BLACKTOP IN 40 MPH ZONE DRIVING APX 35 MPH, A FEMALE, RESPONSIBLE OWNER/DRIVER AGE 79 WAS DRIVING WHEN SUDDENLY,WITHOUT ANY WARNING,COMES TO NEAR HALT IN ROAD AND PULLS/HARD TO RIGHT HAND SIDE OF SHOULDER OFF THE ROAD. DRIVER HAD NO CONTROL OVER DIRECTION OR SPEED BEFORE FINALLY ABLE TO STOP CAR ON TOP OF DITCH. DRIVER WAS ABLE TO GET CAR TO STALL/STOP ENGINE BEFORE REACHING DITCH AND POSSIBLY A TURNOVER. DRIVER HAD NEVER BEEN SO FEARFUL IN HER LIFE,HAD SHE BEEN UNABLE TO STOP CAR IT WOULD HAVE DRIVEN HER OVER.REPORTED SITUATION TO LOCAL TOYOTA DEALERSHIP AND THEY STATED THEY COULD NOT;T FIND ANYTHING WRONG WITH CAR SENDING DRIVER BACK OUT ON ROAD WITH CAR, THIS IS VERY SERIOUS SITUATION. THANKFUL SHE WAS ON SMALL COUNTRY IOAD AND NOT ON BUSY HWY OR THIS CAR WOULD HAVE "PULLED/LEAD" HER INTO OTHER TRAFFIC, OR WORSE, A SIDEWALK FULL OF PEOPLE AND OR CHILDREN. SHE HAD NO CONTROL OF CAR FOR WHAT SEEMED LIKE A FULL MINUTE OR MORE

11/02/2018
Components: STEERING
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP0H3******
Summary

VEHICLE'S STEERING WHEEL BEGAN PEELING AT (12 O' CLOCK LOCATION). THE CAR HAS BEEN PARKED ON THE STREET AND GARAGED (NORMAL EXPOSURE TO SUN). FIRST, IT BEGAN TO BUBBLE AND THEN IT PEELED UNTIL NOW REACHING A3 INCHES WIDE.

10/22/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 07/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP0H3******
Summary

THE ADAPTIVE CRUISE CONTROL IN THIS VEHICLE HAS SEVERAL OPERATIONAL ISSUES (PROGRAMMING BUGS OR DEFECTS) WHICH ARE POTENTIALLY EXTREMELY HAZARDOUS. PERHAPS THE MOST POTENTIALLY DANGEROUS BEHAVIOR OF THE SYSTEM IS AS FOLLOWS: - WHEN USING ADAPTIVE CRUISE CONTROL, THE SYSTEM AUTOMATICALLY ACCELERATES AND APPLIES BRAKING FORCE TO STAY A SET DISTANCE (ONE OF THREE DISTANCES) FROM THE NEAREST PRECEDING VEHICLE. - WHEN THE NEAREST PRECEDING VEHICLE CHANGES LANES, THE SYSTEM CAN BECOME CONFUSED, DISPLAY "NO PRECEDING VEHICLE" AND DISENGAGE. - THIS BEHAVIOR CAN BE DANGEROUS OR LIFE-THREATENING IN SOME CASES, WHICH I'VE EXPERIENCED SEVERAL TIMES: WHAT HAPPENED: - HIGHWAY DRIVING AT 65MPH, USING ADAPTIVE CRUISE CONTROL AND FOLLOWING ANOTHER VEHICLE. - WE APPROACH AN AREA OF CONGESTION OR STOPPED VEHICLES (A TRAFFIC JAM). - THE PRECEDING VEHICLE BEGINS QUICK DECELERATION IN ORDER TO AVOID REAR-ENDING THE VEHICLE IN FRONT OF IT. - MY ADAPTIVE CRUISE CONTROL ALSO APPLIES STRONG BRAKING TO MAINTAIN ITS PROGRAMMED DISTANCE - THE PRECEDING VEHICLE CHANGES LANES OUT OF MY LANE - MY ADAPTIVE CRUISE CONTROL DISPLAYS "NO PRECEDING VEHICLE" AND DISENGAGES, WHICH MEANS THAT IT STOPS BRAKING - MY CAR IS NOW FLYING INTO THE VEHICLE IN FRONT OF ME, GIVING ME ONLY A MOMENT TO REACT AND APPLY BRAKING. INSTEAD OF DISENGAGING DURING BRAKING, THE ADAPTIVE CRUISE CONTROL SHOULD CONTINUE BRAKING DOWN TO A SPEED OF 25MPH, WHICH IS THE MAXIMUM SPEED THAT TOYOTA'S SAFETY STOP OPERATES AT TO BRING A CAR TO A COMPLETE STOP. THE CURRENT BEHAVIOR OF THE SYSTEM HAS LED TO SEVERAL NEAR ACCIDENTS IN MY HIGHWAY DRIVING, AND IS UNDOUBTEDLY A DANGER TO ANYONE ELSE WHO USES A TOYOTA ADAPTIVE CRUISE CONTROL OF THIS MODEL ON THE HIGHWAY. I REPORTED THIS ISSUE TO TOYOTA LAST YEAR AND THEY SEEM UNINTERESTED IN FIXING IT, REFUSING EVEN TO CONVEY MY REPORT TO THEIR DEVELOPERS IN JAPAN.

10/12/2018
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 01/16/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP7H3******
Summary

HEAD RESTRAINT (HEAD REST). PUSHES HEAD FORWARD. CAUSES NECK/BACK DISCOMFORT. HEAD STRIKING HEAD RESTRAINT ON ROUGH ROAD FEELS LIKE A CONCUSSION! LONG DRIVES ARE MISERABLE. SEAT ADJUSTMENTS FAIL TO OVERCOME THE ISSUE. 5'3" WOMAN. I HAD A PRIUS 2006 AND IT WAS JUST FINE. THIS PRIUS SEAT IS SO UNCOMFORTABLE I MIGHT SELL IT.

10/06/2018
Components: POWER TRAIN
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU4H3******
Summary

I WAS GOING TO MAKE A RIGHT TURN AND THE CAR WOULD NOT ACCELERATE RIGHT AWAY EVEN THOUGH IT WAS IN "D" MY HUSBAND SAID HE EXPERIENCED THE SAME THING TWICE WHILE DRIVING THIS CAR.

10/05/2018
Components: ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
Incident Date: 12/22/2017
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKBRFU6H3******
Summary

WHILE DRIVING ON I-75 THERE SEEMS TO BE A SPARK CAUSED FUEL TO LEAK AND BURN BACK TIRE AND THE TIRE ROLLED OFF THE FREEWAY PUTTING ALL THE FIVE PASSENGERS INTO A HAZARDOUS SITUATION ON THE I-75 FREEWAY. WE SMELLED SMELL OF TIRE AND GAS LEAK. FORTUNATELY, WE WERE ABLE TO PULL OFF THE FREEWAY. IT WAS REPORTED TO TOYOTA AND THEIR DEALERS MULTIPLE TIMES. NO ONE EVEN BOTHERED OR CONCERNED ABOUT THE ISSUE OR SAFETY OF PASSENGERS.

10/01/2018
Components: AIR BAGS,WHEELS
Incident Date: 07/14/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKARFP6H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE BODY DAMAGES WERE REPAIRED SO THAT THE VEHICLE COULD BE DRIVEN. THE VEHICLE WAS TAKEN TO KALISPELL TOYOTA (2845 U.S. 93 S, KALISPELL, MT 59901) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

09/22/2018
Components: VISIBILITY/WIPER
Incident Date: 09/22/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP8H3******
Summary

WE PARKED THE CAR AND WENT FOR A HIKE. UPON RETURNING TO THE CAR, WE NOTICED A FOOT LONG CRACK HAD FORMED IN THE WINDSHIELD. IT DOES NOT APPEAR TO BE CONNECTED TO ANY CHIPS OR DAMAGE TO THE WINDSHIELD.

08/29/2018
Components: SERVICE BRAKES
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U177******
Summary

WHIRLING SOUND EMANATING FROM FRONT AREA... GOT PROGRESSIVELY WORSE. FINALLY TOOK TO DEALERSHIP, EVEN THOUGH NO WARNING LIGHTS, AND THEY INDICATED BRAKE ACTUATOR BAD, TO THE TUNE OF $3400. SO I GAVE MY OTHER PRIUS (06) TO MY DAUGHTER TO DRIVE AND SAME NOISE, SO NOW HAVE TWO FAIRLY YOUNG (FOR A TOYOTA) PAPERWEIGHTS, SINCE SERVICE MANAGER SAID UNSAFE TO DRIVE. COMPLAINED TO CORPORATE AND THEY SAID EXTENDED WARRANTY OUT OF TIME. THIS IN UNACCEPTABLE FOR THIS AGE OF CAR.

08/26/2018
Components: VISIBILITY/WIPER
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP7H3******
Summary

SUMMARY: HAVE OWNED MY PRIUS PRIME FOR EIGHT MONTHS AND HAVE NEEDED TO REPAIR ONE WINDSHIELD CHIP, REPLACE MY WINDSHIELD ONCE, AND CURRENTLY HAVE ANOTHER CRACK THAT CANNOT BE REPAIRED. DETAILS: PURCHASED MY PRIUS PRIME DEC 10, 2017. ON DEC 20, 2017, GOT A CHIP IN MY WINDSHIELD WHILE DRIVING TO WORK ALONG THE LOCAL HIGHWAY AND WAS ABLE TO GET IT REPAIRED SAME-DAY. IN JUNE 2018, GOT ANOTHER CHIP IN MY WINDSHIELD AND THE CRACK SPREAD BEYOND REPAIR ALMOST IMMEDIATELY. STARTED THE PROCESS TO HAVE IT REPLACED AND IT TOOK APPROXIMATELY SIX WEEKS AND THREE APPOINTMENTS WITH SAFELITE BEFORE THEY HAD THE CORRECT WINDSHIELD WITH THE CORRECT PARTS. ACCORDING TO SAFELITE, TOYOTA HAD CHANGED THE DESIGN OF THE WINDSHIELD AND THE NEW DESIGN WAS ON BACKORDER. PAID MY $500 DEDUCTIBLE FOR THIS REPLACEMENT. ON AUGUST 8, 2018, JUST A FEW WEEKS AFTER REPLACING THE WINDSHIELD, I GOT ANOTHER CHIP THAT ALSO SPREAD BEYOND REPAIR IMMEDIATELY. AS OF THIS WRITING, I HAVE NOT YET REPLACED THE WINDSHIELD FOR THE SECOND TIME. AFTER DOING RESEARCH, I FOUND THERE IS A CLASS ACTION LAWSUIT, FILED IN MARCH 2018, RELATED TO THESE DEFECTIVE WINDSHIELDS. ATTACHED ARE RECEIPTS FROM SAFELITE SHOWING THE CHIP REPAIR, PAYMENT OF MY DEDUCTIBLE, AND PICTURES OF THE CURRENT CRACK.

08/23/2018
Components: VISIBILITY/WIPER
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU2H3******
Summary

WHILE DRIVING APPROXIMATELY 30 MPH ON A SURFACE STREET, I HEARD A LOUD NOISE AND A CRACK APPEARED AT THE RIGHT EDGE OF THE WINDSHIELD, ADVANCING LEFTWARD UP AND THEN ACROSS THE WINDSHIELD AND INTO MY LINE OF SIGHT IN THE DRIVER'S SEAT. I DID NOT SEE ANYTHING HIT THE WINDSHIELD AND HAVE NEVER HEARD A SOUND LIKE THAT IN NEARLY 50 YEARS OF DRIVING. AFTER RESEARCHING REPLACEMENT WINDSHIELDS, I DISCOVERED THAT THEY ARE BACK ORDERED BECAUSE SO MANY PRIUS OWNERS ARE HAVING TO REPLACE WINDSHIELDS. IN FACT, A CLASS ACTION LAWSUIT RELATED TO THESE DEFECTIVE WINDSHIELDS WAS FILED THIS MARCH. (SEE HTTPS://WWW.COURTHOUSENEWS.COM/WP-CONTENT/UPLOADS/2018/03/TOYOTA.CA_.PDF ) I AM NOW DRIVING WITH WHAT I FEAR IS A SAFETY HAZARD TO ME AND ANY PASSENGERS.

08/22/2018
Components: STRUCTURE
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP2H3******
Summary

WINDSHIELD CRACKS FROM IMPACT WITH SMALL ROCKS. IN THE PAST WEEK, MY WINDSHIELD WAS IMPACTED TWICE BY SMALL ROCKS. BOTH TIMES THE WINDSHIELD WAS DAMAGED. BOTH TIMES I WAS DRIVING APPROXIMATELY 50 MILES PER HOUR ON A HIGHWAY. THE WINDHIELD IS THE PROBLEM. I REALIZE A ROCK MIGHT DAMAGE A WINDSHIELD BUT THE GLASS IN MY PRIUS IS MUCH MORE SUSCEPTIBLE TO DAMAGE THAN IS ACCEPTABLE. LUCKILY I GOT BOTH CRACKS REPAIRED BEFORE THE DAMAGE COULD SPREAD AND CAUSE SAFETY ISSUES. (I BOUGHT MY PRIUS THREE MONTHS AGO; IT HAS 5,000 MILES.)

08/22/2018
Components: VISIBILITY/WIPER
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP4H3******
Summary

IN EARLY OR MID MAY 2018, WHEN MY NEW 2017 TOYOTA PRIUS PRIME HAD LESS THAN OR APPROX. 10,000 MILES ON IT AND WHEN I WAS GETTING INTO MY CAR ONE SUNNY MORNING IN MY GATED PARKING LOT, I FIRST NOTICED A VERY THIN VERTICAL CRACK (CIRCA 2-3 INCHES) ON MY WINDSHIELD - STARTING AT THE VERY BOTTOM OF THE WINDSHIELD BELOW MY WIPERS. THE CRACK WAS LOCATED IN THE MIDDLE OF THE GLASS, I.E. BETWEEN DRIVER & PASSENGER. THE CAR WAS STATIONARY, AND HAD SAT IN MY PARKING SPOT FOR THE LAST DAY OR TWO, AND THEN ON THIS MAY MORNING, THERE WAS A CRACK. NO CHIP MARK HAD EXISTED PRIOR TO THIS, AND NO ROCK HAD HIT IT WHEN I DROVE IT LAST. THERE WAS NO LARGE TREE NEAR MY PARKING SPOT, PLUS NOTHING WAS ON THE WINDSHIELD WHEN I GOT TO MY CAR THAT MORNING, SO NOTHING FELL ON IT. IN LESS THAN A WEEK, THE DAMAGE ON THE GLASS GREW LARGER (6 INCHES) AND WAS SPREADING. I TOOK MY CAR IN FOR 10,000 MILE SERVICE PER TOYOTACARE, BUT TOYOTA DENIED WARRANTY COVERAGE FOR THE REPAIR OR REPLACEMENT OF ITS FRAGILE PRIUS PRIME'S WINDSHIELD, DESPITE IT BEING WITHIN THE WARRANTY PERIOD AND THE DEFECT MANIFESTING ITSELF WHEN THE CAR WAS STATIONARY. WITHIN THE NEXT FEW DAYS, THE CRACK GREW AND SPREAD LARGER, EVENTUALLY TURNING 90 DEGREES AND EXPANDING HORIZONTALLY. IN LATE MAY OR EARLY JUNE 2018, I REPLACED THE WINDSHIELD VIA SAFELITE AUTO. THE TOTAL BALANCE OF THE FIRST REPLACEMENT WAS ABOUT $800 - I.E. THE REPLACEMENT COST WAS ABOUT $400, BUT I WAS TOLD MORE MONEY WAS NEEDED TO PROPERLY FIX CAMERA (ADAS) PROBLEMS CAUSED BY REPLACING THE WINDSHIELD. IN JUNE 2018, THE NEW WINDSHIELD CRACKED, ALMOST 1 OR 2 WEEKS AFTER I JUST HAD IT REPLACED. WHILE DRIVING ON THE HIGHWAY, I NOTICED A TINY OBJECT HIT MY WINDSHIELD. I CONTACTED THE DEALER. IN AUGUST 2018, THE DEALERSHIP SAID IT KNEW OF NO PROBLEMS WITH THE 2017 TOYOTA PRIUS WINDSHIELDS.

08/22/2018
Components: VISIBILITY/WIPER
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP4H3******
Summary

IN EARLY OR MID MAY 2018, WHEN MY NEW 2017 TOYOTA PRIUS PRIME HAD LESS THAN OR APPROX. 10,000 MILES ON IT AND WHEN I WAS GETTING INTO MY CAR ONE SUNNY MORNING IN MY GATED PARKING LOT, I FIRST NOTICED A VERY THIN VERTICAL CRACK (CIRCA 2-3 INCHES) ON MY WINDSHIELD - STARTING AT THE VERY BOTTOM OF THE WINDSHIELD BELOW MY WIPERS. THE CRACK WAS LOCATED IN THE MIDDLE OF THE GLASS, I.E. BETWEEN DRIVER & PASSENGER. THE CAR WAS STATIONARY, AND HAD SAT IN MY PARKING SPOT FOR THE LAST DAY OR TWO, AND THEN ON THIS MAY MORNING, THERE WAS A CRACK. NO CHIP MARK HAD EXISTED PRIOR TO THIS, AND NO ROCK HAD HIT IT WHEN I DROVE IT LAST. THERE WAS NO LARGE TREE NEAR MY PARKING SPOT, PLUS NOTHING WAS ON THE WINDSHIELD WHEN I GOT TO MY CAR THAT MORNING, SO NOTHING FELL ON IT. IN LESS THAN A WEEK, THE DAMAGE ON THE GLASS GREW LARGER (6 INCHES) AND WAS SPREADING. I TOOK MY CAR IN FOR 10,000 MILE SERVICE PER TOYOTACARE, BUT TOYOTA DENIED WARRANTY COVERAGE FOR THE REPAIR OR REPLACEMENT OF ITS FRAGILE PRIUS PRIME'S WINDSHIELD, DESPITE IT BEING WITHIN THE WARRANTY PERIOD AND THE DEFECT MANIFESTING ITSELF WHEN THE CAR WAS STATIONARY. WITHIN THE NEXT FEW DAYS, THE CRACK GREW AND SPREAD LARGER, EVENTUALLY TURNING 90 DEGREES AND EXPANDING HORIZONTALLY. IN LATE MAY OR EARLY JUNE 2018, I REPLACED THE WINDSHIELD VIA SAFELITE AUTO. THE TOTAL BALANCE OF THE FIRST REPLACEMENT WAS ABOUT $800 - I.E. THE REPLACEMENT COST WAS ABOUT $400, BUT I WAS TOLD MORE MONEY WAS NEEDED TO PROPERLY FIX CAMERA (ADAS) PROBLEMS CAUSED BY REPLACING THE WINDSHIELD. IN JUNE 2018, THE NEW WINDSHIELD CRACKED, ALMOST 1 OR 2 WEEKS AFTER I JUST HAD IT REPLACED. WHILE DRIVING ON THE HIGHWAY, I NOTICED A TINY OBJECT HIT MY WINDSHIELD. I CONTACTED THE DEALER. IN AUGUST 2018, THE DEALERSHIP SAID IT KNEW OF NO PROBLEMS WITH THE 2017 TOYOTA PRIUS WINDSHIELDS.

08/08/2018
Components: SUSPENSION,STRUCTURE,SEATS
Incident Date: 07/08/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP5H3******
Summary

CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO SQUEAKS WHEN IN A CERTAIN POSITION. SQUEAKING/CREAKING FROM REAR LEFT SIDE OF THE CAR CAN BE DANGEROUS IF COMING FROM THE WHEEL AREA OR SUSPENSION.

08/06/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU2H3******
Summary

THE VEHICLE STARTED NORMALLY BUT WHEN I REACHED ABOUT TWO BLOCKS FROM MY HOUSE, THE PRIUS STARTED TO ACT AS IF THE ELECTRIC MOTORS WERE NOT ENGAGING. THE ENGINE DID NOT ENGAGE EITHER AND THE GAS PEDAL WAS UNRESPONSIVE. THE FIRST TIME THIS OCCURRED, I WAS STUCK IN THE MIDDLE OF A 4-WAY INTERSECTION UNTIL I SHUT DOWN THE VEHICLE AND RESTARTED IT. AFTER I RESTARTED THE PRIUS, IT CONTINUED BEHAVING ERRATICALLY. IT SOUNDED AND FELT LIKE THE GAS MOTOR HAD ENGAGED BUT THE ELECTRIC MOTOR HAD NOT. IT ALSO FELT LIKE THE TRANSMISSION WAS SLIPPING/NOT ENGAGING AND I HAD TO REV THE MOTOR TO GET THE TRANSMISSION TO ENGAGE (WHICH IT DID WITH A KICK LIKE IT WAS BEING PUT INTO GEAR). THIS HAS HAPPENED 3 TIMES SO FAR. I HAD A PASSENGER IN THE VEHICLE ON THE LAST INCIDENT. I HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP 3 TIMES, BUT THEY ARE UNABLE TO FIND ANY ISSUES WITH THE VEHICLE. I REACHED OUT TO TOYOTA TO SEE IF THEY COULD ADDRESS THE ISSUE, BUT THEY SAID THAT THEIR FIELD TECH WAS UNABLE TO FIND ANY PROBLEM. I AM WORRIED THAT THIS CAR WILL FAIL IN TRAFFIC AND CAUSE AN ACCIDENT. THE INCIDENT DATES ARE JUNE 20, JULY 2 AND JULY 27, 2018. THE ONLY INDICATION THAT SOMETHING WAS ABNORMAL ON JULY THE 27TH. WAS A LOWER MPG READING ON MY DISPLAY. OTHER THAN THAT, THERE WAS NO WARNING OR ERROR CODES DISPLAYED.

07/17/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU8H3******
Summary

CAR STARTED BY ITSELF WHEN IT WAS PARKED IN A DRIVEWAY IN HOT WEATHER IN THE SUN. MY KEY FOB DOES NOT HAVE A REMOTE STARTING MECHANISM - ONLY DOOR UNLOCK AND LOCK CAPABILITY.

07/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU8H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE ENGINE AUTOMATICALLY STARTED. KOONS ARLINGTON TOYOTA (4045 LEE HWY, ARLINGTON, VA 22207, (703) 522-6000) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TT

07/15/2018
Components: AIR BAGS
Incident Date: 07/03/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU2HJ******
Summary

MY 2017 PRIUS V WAS INVOLVED IN 2 RECENT CRASHES IN WHICH THE AIR BAGS DID NOT DEPLOY: FRONT END/BUMPER IMPACT ON 6/1/18 AND FRONT & REAR END IMPACT WHICH TOTALED CAR ON 7/3/18. BOTH TIMES AIR BAGS DID NOT DEPLOY. IMPACT ON 6/1/18 CAUSED OTHER CAR'S (2008 HONDA ACCORD) AIR BAGS TO DEPLOY, BUT NOT MINE. TOYOTA SENT INSPECTOR AFTER 6/1 CRASH; REPORT ENCLOSED. 7/3 CRASH WAS EVEN MORE SEVERE TRAVELING AT 61 MPH WHEN IMPACTED IN THE REAR BY ANOTHER VEHICLE TRAVELING AT EXCESSIVE SPEED. MY CAR SUSTAINED FRONT AND REAR DAMAGE AFTER IMPACT BY OTHER CAR IN THE REAR AND IMPACT IN THE FRONT INTO HIGHWAY CENTER CEMENT DIVIDER. MY CAR WAS TOTALED, BUT STILL AIR BAGS DID NOT DEPLOY. I AM CONCERNED THERE MAY BE A MFR DEFECT IN THE PRIUS V AIR BAG SYSTEM SIMILAR TO THE OTHER PRIUS AIR BAG RECALL REQUIRED BY YOU IN JANUARY 2018. PLEASE INVESTIGATE FURTHER. I HAVE BOUGHT ANOTHER CAR, AND AM RECOVERING FROM MINOR BRUISING INJURIES. I DO NOT PLAN ANY LEGAL ACTION. I AM MAINLY CONCERNED ABOUT THE SAFETY FOR OTHER PRIUS V DRIVERS. THANK YOU.

06/06/2018
Components: VISIBILITY/WIPER
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU4H3******
Summary

I PULLED INTO THE CAR PORT AND PUT MY CAR IN PARK. I THEN HEAR A POP SOUND AND SAW THE SMALL HATCH WINDOW WAS SPIDER WEB CRACKED COMPLETELY ACROSS THE ENTIRE LENGTH OF THE SMALL WINDOW. I WENT OUT TO INSPECT THE REAR WINDOW AND IT HAD CRACKED AND FALLEN APART ON THE SIDES AND PART WAY ACROSS THE TOP. A WEEK EARLIER, I WENT TO GET IN MY CAR AND SAW A CRACK GOING ACROSS THE FRONT WINDSHIELD THAT WASN'T THERE THE PREVIOUS DAY. THERE WAS NO SIGNS OF ROCK OR OTHER OBJECTS HITTING THE WINDSHIELD CAUSING IT TO CRACK.

05/28/2018
Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Incident Date: 05/27/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP0H3******
Summary

IN MODERATE TO HEAVY RAIN WITH THE TOYOTA DYNAMIC CRUISE CONTROL ENGAGED ON THE HIGHWAY BETWEEN 55 AND 70 MPH, THE PRIUS HAS DANGEROUSLY ACCELERATED ITSELF TOWARDS A CAR IMMEDIATELY IN FRONT OF MY CAR AND WOULD HAVE CREATED A FRONT-TO-REAR COLLISION IF I WAS NOT EXTREMELY VIGILANT AND MANUALLY BRAKED AND CANCELED THE ADAPTIVE CRUISE SYSTEM WITHIN 10-20 FEET OF THE CAR IN FRONT OF ME. THE SYSTEM SEEMS TO OPERATE BLINDLY IN MODERATE TO HEAVY RAIN AND WILL ACCELERATE TO USER-SET SPEED EVEN WHEN A CAR IS TRAVELING SLOWER IMMEDIATELY IN FRONT OF MY VEHICLE. I STRONGLY SUSPECT THE PRE-COLLISION BRAKING IS FAILING AT THE SAME TIME AS THE DYNAMIC CRUISE (IN RAIN) SINCE IT RELIES ON THE SAME COMPONENTS. THE PRIUS PRIME NEEDS TO BE REPROGRAMMED TO NOT ALLOW DYNAMIC CRUISE ENGAGEMENT IN MODERATE TO HEAVY RAIN. THIS IS A VERY DANGEROUS SITUATION BECAUSE DRIVER VISIBILITY IS ALREADY IMPAIRED UNDER THESE CONDITIONS. IF THIS DID NOT OCCUR MULTIPLE TIMES, I WOULD NOT HAVE BELIEVED IT WAS ACTUALLY HAPPENING. THE PRIUS MANUAL SAYS THAT RAIN CAN CAUSE THE SYSTEM TO NOT BEHAVE AS INTENDED; HOWEVER, IN THAT CASE IT NEEDS TO BE AUTOMATICALLY DISABLED SO IT DOES NOT CREATE A VERY FALSE SENSE OF SECURITY. THIS IS GOING TO COST LIVES IF IT'S NOT REPROGRAMMED. I WOULD BE SURPRISED IF THIS WAS THE ONLY TOYOTA THAT EXHIBITS THIS DANGEROUS BEHAVIOR. I STRONGLY BELIEVE THAT LIVES CAN BE SAVED WITH A SIMPLE REPROGRAM OF THE SYSTEM TO NOT ALLOW OPERATION UNDER CONDITIONS THAT CAN CREATE UNINTENDED ACCELERATION INTO A SLOWER MOVING VEHICLE. TOYOTA SHOULD SAVE THEMSELVES MILLIONS IN POTENTIAL LIABILITY AND TAKE THIS SUGGESTION SERIOUSLY.

05/18/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/17/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP5H3******
Summary

WHEN IT RAINS THE COLLISION DETECTION SYSTEM GIVES OFF FALSE WARNINGS. THE INTELLIGENCE CLEARANCE SONAR (ICS) SYSTEM GIVES AN ERROR AND IS UNRELIABLE. THIS IS A SAFETY ISSUE AND HAS BEEN REPORTED BY MULTIPLE PRIUS OWNER WITH THE ICS SYSTEM: HTTPS://PRIUSCHAT.COM/THREADS/CLEAN-PARKING-ASSIST-SENSOR-AND-INTELLIGENT-CLEARANCE-SONAR-ISSUE.182931/

05/18/2018
Components: WHEELS
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP9H3******
Summary

I HAVE 9150 MILES ON MY CAR. GOING 80MPH ON THE HIGHWAY MY RIGHT REAR TIRE BLEW OUT. THE TIRES ARE TOYO NANOENERGY A29. THE TIRE BLEW OUT ON THE SIDE OF THE TIRE FACING THE CAR. I DID NOT HIT ANYTHING. TOYOTA REFUSED TO PAY FOR THE TIRE EVEN THOUGH THEY ARE STILL UNDER WARRANTY. THEY EVEN CHARGED ME FOR LABOR.

04/25/2018
Components: WHEELS,FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2017
Crash: No
Fire: No
Summary

ON I-75 @70 MILES/HR, WITH AROUND 800 MILEAGE NEW PRIUS, TOYO TIRE OF THE REAR TIRE POPPED OUT AND ROLLED ON THE I-75 WITHOUT ANY WARNING LIGHTS BUT WITH SOME GAS SMELL, PUTTING ALL THE OCCUPANTS TO HIGH RISK OF CRASH ON THE BUSIEST FREEWAY, AND THE AGONY OF THE INCIDENT. I TOWED MY PRIUS TO VALDOSTA TOYOTA, EVEN THOUGH TOYOTA CARE SHOULD COVER ROADSIDE ASSISTANCE, THEY CHARGED ME FOR TOWING AND PUTTING NEW TIRE. THERE WAS A PROBLEM WITH THE PRIUS GAS SYSTEM OR TOYO TIRE OF PRIUS. AFTER AROUND 100 MILES I TRIED TO PUT IN GAS, PRIUS TANK DIDN'T TAKE GAS, WENT TO CLEAR WATER TOYOTA AND GOT IT REPAIRED, DESPITE EXPLAINING TOYOTA CARE AND LESS THAN 1K MILEAGE, THEY CHARGED ME FOR REPAIR. CONTACTED TOYOTA CARE AND MY LOCAL DEALER, THEY SAID VALDOSTA AND CLEAR WATER TOYOTA SHOULD NOT HAVE CHARGED. THE DEALERS SAY TOYOTA CARE NEED TO REIMBURSE THE REPAIRS AT LEAST, AS THEY CAN'T COMPENSATE THE AGONY OF LOSING A TIRE IN THE MIDDLE OF THE FREEWAY. TOYOTA CARE DOESN'T EVEN BOTHER TO REGISTER A COMPLAINT AND INVESTIGATE THE ISSUE AND DETERMINE PRIUS GAS SYSTEM OR TOYO TIRE IS UNDER FAULT. EVEN AFTER GOING THROUGH 3 TOYOTA DEALERS AND CONTACTING TOYOTA MANY TIMES, THERE IS NO SOLUTION, SO A) WHO INVESTIGATES THE ISSUE? B) HOW TO ENSURE TOYOTACARE FOLLOWS THEIR PLAN? C) HOW TO BRING RESPONSIBILITY TO TOYOTA OR TOYO, THEIR SUPPLIER, SHOULD BE UNDER WARRANTY AS PART OF THE CAR WARRANTY? D) HOW TO ENSURE THE KINDS OF HORRIFYING INCIDENTS DO NOT HAPPEN TO ANY OTHER FAMILY IN FUTURE?

04/20/2018
Components: STRUCTURE
Incident Date: 04/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP2H3******
Summary

THE WINDSHIELD OF OUR 2017 PRIUS PRIME SUSTAINED DAMAGE WHILE TRAVELING ON A HIGHWAY. THE STONE WAS PEA SIZED AND SHOULD NOT HAVE CRACKED THE WINDSHIELD AT THE SPEED OF 50MPH.

04/06/2018
Components: EQUIPMENT,ELECTRONIC STABILITY CONTROL
Incident Date: 03/30/2017
Crash: No
Fire: No
Summary

GPS NAVIGATOR IS MISLEADING FOR 50 USA STATES. THE DASHBOARD IS NOT WORKING CORRECT SOMETIME, MAYBE THE SOFTWARE HAS A PROBLEM.

04/05/2018
Components: STEERING,SUSPENSION
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFUXH3******
Summary

2017 TOYOTA PRIUS TWO. CONSUMER WRITES IN REGARDS TO SWAYING AND WOBBLING WHILE VEHICLE IS IN MOTION. *LD *TR

03/21/2018
Components: VISIBILITY/WIPER
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP0H3******
Summary

TRAVELING AT APPROXIMATELY 35 MPH, A SMALL ROCK THROWN UP BY ONCOMING TRAFFIC HIT THE LOWER LEFT EDGE OF THE WINDSHIELD, A LARGE CRACK EXTENDING MORE THAN HALFWAY ACROSS THE DRIVERS SIDE WINDSHIELD APPEARED. THIS APPEARS TO BE A COMMON ISSUE WITH NEWER TOYOTA HYBRIDS. TOYOTA DEALERSHIP HAS QUOTED $1500 TO REPLACE WINDSHIELD AND RE-CALIBRATE SAFETY EQUIPMENT.

03/07/2018
Components: EXTERIOR LIGHTING
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP2H3******
Summary

BRIGHT LED HEADLIGHTS ISN'T THE ISSUE JUST WITH MY PRIUS PRIME BUT WITH ALMOST ALL NEW VEHICLES ON THE ROAD THAT I PRESUME HAVE LED LIGHTS. THE LIGHTS ARE SO BRIGHT THAT IT BOTHERS THE DRIVER OF THE ONCOMING VEHICLE OR TRAFFIC. I FACE THAT ISSUE WHILE DRIVING AND CAN IMAGINE THE SAME WITH THE DRIVER OF THE ONCOMING VEHICLE. THERE ARE INSTANCES WHEN DRIVERS FLASH THEIR HEADLIGHTS ASKING TO USE LOW-BEAM WHILE I AM ALREADY USING THE LOW-BEAM LIGHT SETTING. LAST NIGHT 3/6/2018, AN IRRITATED DRIVERS JUST BRUSHED OFF MY CAR ON A COUNTY ROAD THINKING THAT I AM NOT RESPONDING TO HIS FLASHING LIGHT SIGNAL OR ASK TO USE LOW-BEAM ON MY CAR. I SEE EXCESSIVE BRIGHT LIGHTS ON NEWER CARS AS A SAFETY ISSUE WHILE DRIVING.

02/09/2018
Components: SERVICE BRAKES
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU2H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SPUN OUT OF CONTROL. THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO TOYOTA OF POWAY (13631 POWAY RD, POWAY, CA 92064), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

02/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5HJ******
Summary

IN THE 18 MONTHS I HAVE HAD THIS VEHICLE I HAVE LEFT IT RUNNING AT LEAST SIX TIMES YOU THINK IT'S SHUT OFF AND YOU WALK AWAY AND A WHILE LATER IT STARTS BACK UP THERE NEEDS TO BE A LITE OR SOME INDICATOR TELLING U IT'S STILL ON.

02/05/2018
Components: VISIBILITY/WIPER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP6H3******
Summary

NOTICED TWO SMALL CRACKS IN THE WINDSHIELD, CENTER AREA CLOSE TO BOTTOM OF WINDSHIELD. DID NOT NOTICE SOUND OR SIGHT OF AN IMPACT, BUT TWO DAYS LATER, CRACKS HAD SPREAD LEFT AND RIGHT ABOUT 14 INCHES EITHER SIDE OF ORIGINAL SITE OF CRACKS.

01/30/2018
Components: VISIBILITY/WIPER
Incident Date: 01/13/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU6H3******
Summary

FRIDAY JANUARY 12, 2018, DROVE VEHICLE 3.5 HOURS ON HIGHWAY DURING PERIOD OF DECLINING TEMPERATURES- 34 TO 29 FAHRENHEIT, WITH SNOW BEGINNING HOUR 2.5. OPERATED FRONT DEFROST CONTINUOUSLY FOR ENTIRE 3.5 HOUR TRIP WITH CABIN TEMP BETWEEN 72 AND 75F. MADE 2 STOPS, 10 MINUTES EACH- ONE AT 1.5 HOURS AND ONE AT 3 HOURS. PARKED OVERNIGHT IN HOME GARAGE AT END OF TRIP. AIR TEMP DECLINED TO 19F OVERNIGHT. BACKED CAR OUT OF GARAGE IN MORNING AND WINDSHIELD CRACKED AT CENTERLINE OF FRONT DEFROST VENT. CRACK HAS CONTINUED TO EXPAND TO POINTS ALMOST EXACTLY 5 INCHES BEYOND EACH END OF DEFROST VENT, THEN STOPPED EXPANDING. PASSENGER SIDE (RIGHT SIDE) CRACK IS ALIGNED EXACTLY WITH CENTERLINE OF DEFROST VENT. AT POINT 5" OUTBOARD OF VENT, PASSENGER SIDE CRACK TURNS DOWN AND EXTENDS TO BOTTOM EDGE OF WINDSHIELD. DRIVER (LEFT SIDE) CRACK IS PARALLEL TO VENT ON LINE 3" BELOW VENT, THEN TURNS UP, CROSSES VENT, AND PARALLELS VENT 3" ABOVE VENT TO TERMINATION OF CRACK AT 5" OUTBOARD OF VENT. NOTHING IMPACTED WINDSHIELD DURING TRIP AND WINDSHIELD WAS NOT CRACKED AT END OF TRIP. ENGINEERING DEFECT- INADEQUATE GLASS STRENGTH- UNABLE TO USE DEFROSTER FOR EXTENDED PERIODS. CRACK CREATED BY STRESS FROM LOCALIZED THERMAL EXPANSION- ALIGNED WITH HEAT SOURCE OF DEFROSTER VENT AT LOWER MIDDLE REGION OF WINDSHIELD. THIS IS FIRST EXTENDED USE OF DEFROSTER IN CAR- PURCHASED MAY 2018. CURRENTLY HAS 21,800 MILES.

12/29/2017
Components: VISIBILITY/WIPER
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU6H3******
Summary

TOPIC: 2017 PRIUS WINDSHIELD CRACKED. I HAVE 2017 PRIUS PURCHASED NEW ABOUT A MONTH AGO WITH 1500 MILES DRIVEN. 2 DAYS AGO, WHEN I PUMPED GAS, I NOTICED A SMALL CRACK IN UPPER RIGHT HAND SIDE ALONG THE EDGE. I DON'T REMEMBER GETTING HIT BY AN OBJECT WHILE DRIVING. YESTERDAY THE CRACKS GOTTEN LONGER. CHECKED THICKNESS BETWEEN MY FINGER, IT LOOKS THE SAME AS THAT OF A DRINKING GLASS. A QUICK SEARCH ON INTERNET REVEALED THAT IT IS A VERY COMMON ISSUE WITH 2016 OR NEWER MODEL. CALLED TOYOTA AND WAS INFORMED THAT IT IS A MANUFACTURE DEFECT. I HAVE OWED OTHER VEHICLES MADE BY TOYOTA AND HONDA THAT WERE HIT WITH FLYING OBJECT WITH NO PROBLEM. EVEN WITH CRACK, IT SHOULDN'T HAVE SPIRALED OUT THAT FAST AND LARGE. PLEASE INVESTIGATE TO SEE IF IT IS DESIGN MISTAKE IN PURSUE OF WEIGHT REDUCTION. THANK YOU.

12/29/2017
Components: VISIBILITY/WIPER
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU6H3******
Summary

TOPIC: PRIUS CRACKED WINDSHIELD I HAVE A 2017 PRIUS PURCHASED NEW ABOUT A MONTH AGO WITH ABOUT 1500 MILES DRIVEN. 2 DAYS AGO, WHEN I PULLED TO A GAS STATION TO PUMP GAS, I NOTICED A SMALL CRACKS ON UPPER RIGHT HAND ALONG THE EDGE OF WINDSHIELD. YESTERDAY, THE CRACKS DEVELOPED INTO 12 IN. LONG. CHECKED THICKNESS BETWEEN FINGERS, IT IS ABOUT SAME AS THAT OF A DRINKING GLASS, VERY THIN FOR A CAR. QUICK CHECK ON INTERNET REVEALED THIS IS VERY COMMON ISSUE WITH PRIUS 2016 OR NEWER. CALLED TOYOTA AND WAS INFORMED THIS IS NOT A MANUFACTURE DEFECT. I'VE OWN SEVERAL CARS FROM TOYOTA AND HONDA WITH NO ISSUE WITH ROCK HITTING. PLEASE CHECK INVESTIGATE THIS ISSUE TO SEE IF IT IS A DESIGN MISTAKE IN PURSUE OF WEIGHT REDUCTION. THANK YOU.

12/28/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU7H3******
Summary

WHILE DRIVING ON INTERSTATE HIGHWAY IN HEAVY TRAFFIC USING CRUISE CONTROL MY CAR SUDDENLY ACCELERATED QUICKLY. WEATHER WAS ALIGHT RAIN. IT WAS LIKE THE RADAR FOR THE CRUISE CONTROL SHUT OFF OR STOPPED BEING PROCESSED.

12/14/2017
Components: STEERING
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP3H3******
Summary

TOYOTA PRIUS PRIME 2017 LANE DEPARTURE WARNING WITH STEERING ASSIST. THIS STEERING ASSIST FUNCTION DOES NOT WORK AS IT DOES IN ANY OTHER TOYOTA MODEL. I HAVE SPOKEN WITH TOYOTA ENGINEERING AND MET WITH A TOYOTA TECHNICAL REPRESENTATIVE AND THEY ADMIT THAT THE STEERING ASSIST FUNCTION DOES NOT WORK AS IT DOES IN ANY OTHER TOYOTA MODEL. AS YOU WILL SEE FROM MY ATTACHED DOCUMENT THIS FUNCTION REALLY DOESN'T WORK AT ALL. I AM NOT SURE IF THIS IS A REGULATED SAFETY FEATURE OR NOT BUT IT WAS SUGGESTED BY A TOYOTA EMPLOYEE THAT I MAKE THE NHTSA AWARE OF THIS FAILURE AS IT COULD BE A SAFETY CONCERN THAT SHOULD BE LOOKED AT. I HAVE DRIVEN AT LEAST 5 PRIUS PRIME ADVANCED AND ALL HAVE THIS PROBLEM IN THAT THE STEERING ASSIST FUNCTION DOES NOT WORK IN ANY OF THEM EVEN THOUGH IT IS ADVERTISED AND SOLD TO THE CONSUMER AS A INTEGRAL PART OF THE TOYOTA SAFETY SUITE THAT IS ON ALL TOYOTA VEHICLES. THIS STEERING ASSIST FUNCTION DOES WORK ON ALL OF THE OTHER TOYOTA MODELS AS ADVERTISED AND AS A CONSUMER WOULD EXPECT. PLEASE REVIEW MY ATTACHED DOCUMENT THAT DESCRIBES THE PROBLEM AND MY ATTEMPTS TO GET TOYOTA TO CORRECT THIS PROBLEM. THE STOCK ANSWER I HAVE RECEIVED FROM MOST TOYOTA REPRESENTATIVES IS THAT THE STEERING ASSIST "WORKS AS IT IS ENGINEERED TO DO" MY STOCK ANSWER TO THIS IS WHY DOES IT FUNCTION DIFFERENTLY THAN EVERY OTHER VEHICLE EQUIPPED WITH THE TOYOTA SAFETY SUITE. I HAVE NEVER RECEIVED A COHERENT REPLY TO THAT QUESTION.

12/05/2017
Components: WHEELS
Incident Date: 12/05/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU1H3******
Summary

MY COMPLAINT HAS TO DO WITH A DESIGN "FEATURE" OF MY NEW VEHICLE. HAVING OWNED IT LESS THAN A WEEK, NO RELATED INCIDENT HAS OCCURRED. HOWEVER, I SEE AN UNNECESSARY RISK DUE TO THIS DESIGN. MY NEW CAR, A 2017 PRIUS 4 TOURING, COMES WITH NO SPARE TIRE. THERE ARE THREE PRIUS MODELS LIKE THAT, EVEN FOR THE 2018 MODEL YEAR. HAVE YOU CONSIDERED THE RELATED SAFETY ASPECTS OF THAT TOYOTA DECISION? IN THE WESTERN US, ESPECIALLY, THERE ARE MANY PAVED ROADS WITH LITTLE OR NO TRAFFIC AND SPOTTY, IF ANY, CELL PHONE SERVICE. TYPICALLY, THEY ARE IN DESERT AREAS, SCORCHING IN THE SUMMER, FRIGID IN WINTER, WITH TOWNS FAR APART. IF A DRIVER OF A CAR LIKE MINE HAS A TIRE BLOWOUT IN SUCH A REMOTE AREA, HE/SHE IS LITERALLY STRANDED. THE SUPPLIED TIRE REPAIR KIT WILL NOT HELP IN CASE OF A BLOWOUT. AVERAGE OWNERS WILL NOT EVEN KNOW THEY ARE WITHOUT A SPARE TIRE UNTIL THEY NEED ONE. MORE THAN AN INCONVENIENCE, THIS COULD BE FATAL TO THE DRIVER AND PASSENGERS IN EXTREME HEAT OR COLD. THE DRIVER'S ONLY HOPE IS THAT ANOTHER VEHICLE WILL HAPPEN ALONG TO HELP. A RISK LIKE THAT DOES NOT JUSTIFY A MANUFACTURER'S CUTTING COSTS TO BOOST PROFITS. IMHO, THE NHTSA SHOULD TAKE THE FOLLOWING ACTIONS: 1 - ANY CAR SOLD NEW WITHOUT A USABLE SPARE SHOULD BE RECALLED AND RETROFITTED. 2 - MANUFACTURERS SHOULD NOT BE ALLOWED TO SELL CARS IN THE USA WITHOUT A USABLE SPARE. THANK YOU FOR ALLOWING ME TO VOICE MY OPINION. I HOPE YOU WILL AGREE THAT ABSENCE OF A SPARE TIRE IS AN UNNECESSARY RISK.

11/19/2017
Components: STRUCTURE
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU4H3******
Summary

DEFECT IN MOLDING AROUND WINDOW FRAMES THAT ALLOW AIR TO PASS WITH WINDOWS ROLLED UP

11/14/2017
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7HJ******
Summary

THE PROBLEM APPEARS AT NIGHT, AND IS VERY DANGEROUS ON CURVING MOUNTAIN ROADS WHICH I DRIVE OFTEN. IT IS A FOUR LANE ROAD, OFTEN HWY 17. AS THE AMBIENT LIGHT REDUCES, AS THERE ARE FEWER CARS AROUND ME, THE WINDSHIELD DARKENS FROM TOP TO BOTTOM, AND LEAVES ME WITH PERHAPS ONLY 10 INCHES AT THE BOTTOM I CAN SEE THROUGH. I CANNOT SEE VERY FAR IN FRONT OF ME, TO SEE WHERE A CURVE GOES, WHAT IS ON THE ROAD, OR HOW MUCH ROOM I HAVE AROUND ME. I HAVE BEEN TOLD IT IS THE HEADLIGHTS THAT PROVIDE REDUCED LIGHTING. THE DEALER TOLD ME THERE IS NOTHING THEY CAN DO, THAT I SHOULD TURN ON MY BRIGHTS, REGARDLESS OF ONCOMING TRAFFIC. IT IS VERY DANGEROUS.

11/11/2017
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/11/2017
Crash: Yes
Fire: No
Summary

I WANT TO CHECK IF THERE IS A ISSUE WITH THE PRE COLLISION AND THE BRAKING ASSISTANCE FEATURES. MY PRIUS PRIME ROLL FORWARD DURING A IDLED STOP AND I DID NOT RECEIVE WARNING AND THE CAR DID NOT ASSIST STOP FEATURE DID NOT ENGAGE.

10/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2017
Crash: No
Fire: No
Summary

THE AIR CONDITIONER EMITS A FOUL SMELL WHEN STARTING AND WHILE DRIVING. HAVE MANY NEW CARS AND NEVER HAD THIS CHRONIC PROBLEM. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THIS WAS A RECURRING PROBLEMS WITH TOYOTA. TRADED IN 2015 PRIUS WITH 36000 MILES FOR THE PRIUS PRIME AND NEVER HAD A AIR CONDITIONING PROBLEM WITH THAT PRIUS

10/11/2017
Components: TIRES
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU3H3******
Summary

1) THE EVENT OCCURRED ON OCTOBER 4, 2017. 2) 2017 TOYOTA PRIUS WITH APPROXIMATELY 19,980 MILES. 3) THE VEHICLE HAS BEEN SERVED ON SCHEDULE AT A TOYOTA DEALERSHIP. 4) AT THE PRIOR INSPECTION NO DAMAGE OR ABNORMAL WEAR WAS REPORTED. 5) FROM THE TIME OF THE 15,000 MILE INSPECTION NO DAMAGE OCCURRED TO THE TIRE. 6) AT NO TIME DID THE TIRE PRIOR TO THE INCIDENT, DID THE TIRE INFLATION WARNING ANNUNCIATOR ILLUMINATE. 7) WHILE TRAVELING ON A STATE HIGHWAY (SIMILAR TO A INTERSTATE) WHICH IS IN VERY GOOD AND SMOOTH CONDITION, DRY AT THE TIME, FREE OF DEBRIS, STRAIGHT AT THE LOCATION OF THE INCIDENT, AT APPROXIMATELY THE POST SPEED LIMIT OF 70 MPH. WITH VIRTUALLY NO WARNING THE LEFT FRONT TIRE FAILED CATASTROPHICALLY WITH ENTIRE OUTBOARD PORTION OF THE TREAD SEPARATING FROM THE SIDEWALL STRUCTURE. THE CAR REMAINED UNDER CONTROL AND I WAS ABLE TO DECELERATE WHILE TRAVELING STRAIGHT AHEAD AND REMAINING WITHIN THE CONFINES OF MY LANE, TO A SPEED WHERE I WAS ABLE TO EXIT THE TRAFFIC LANE AND CAME TO STOP ON THE RIGHT HAND SHOULDER OF THE HIGHWAY. 8) OTHER THAN TOTAL FAILURE OF THE TIRE, NO ADDITIONAL DAMAGE TO THE VEHICLE WAS SUSTAINED AND NO INJURY TO THE OCCUPANT OR OTHER PARTIES OCCURRED. 9) I HAVE PHOTOGRAPHS OF THE FAILED TIRE WHILE STILL MOUNTED TO THE WHEEL, INCLUDING THE TREAD OF THE TIRE AND THE OUTER SIDE, WHICH IS THE LOCATION OF THE FAILURE.

09/25/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU4H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED, IT ROLLED WITHOUT WARNING. THE CONTACT WAS ABLE TO CATCH UP WITH THE VEHICLE BEFORE IT STRUCK A POLICE VEHICLE. THE OFFICER GAVE THE CONTACT A WARNING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN INTERMITTENTLY. THE LOCAL DEALER (ELMORE TOYOTA, 15300 BEACH BLVD, WESTMINISTER, CA, 92683) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V741000 (SERVICE BRAKES), AND RECOMMENDED HE SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1709193209. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL, AND THAT THERE WOULD BE A DIAGNOSTIC CHARGE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

09/10/2017
Components: EQUIPMENT
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFPXH3******
Summary

THE BLUETOOTH PHONE SYSTEM CREATES A VERY DANGEROUS DISTRACTED DRIVING CONDITION BECAUSE BLUETOOTH PHONE CALLS DO NOT REPEAT DO NOT OVERRIDE THE NAVIGATION SYSTEM AS THEY ARE SUPPOSED TO DO AND LIKE THEY DO IN MY 2006 PRIUS (VIN#: [XXX]). THIS ISSUE WAS SUPPOSED TO BE FIXED IN THE 2017 MODEL YEAR BUT TOYOTA STILL HAS NOT CORRECTED IT. THIS ISSUE HAS BEEN NOTED MULTIPLE TIMES WITH TOYOTA AND WITH THE NHTSA. MY WIFE'S 2013 LEXUS RX 450H (VIN#[XXX]) HAS BEEN REGISTERED BEFORE AND WE RARELY USE THE BUILT IN NAVIGATION NOW FOR SAFETY CONCERNS. MY COMPANY'S 2016 PRIUS (VIN# [XXX]) WAS TOTALED IN LATE 2016 AND THIS ISSUE WAS A CONTRIBUTING FACTOR TO MY EMPLOYEE REAR ENDING HIS PARENTS AND TOTALING THE CAR. THE REPLACEMENT 2016 PRIUS (VIN# [XXX]) WAS ALSO INVOLVED IN AN ACCIDENT ALTHOUGH NOT TOTALED AND AGAIN THIS DISTRACTED DRIVING ISSUE WAS A CONTRIBUTING FACTOR, I BELIEVE. I PURCHASED MY NEW PRIUS PRIME (VIN# [XXX]) EXPECTING TO HAVE THIS ISSUE RESOLVED AND WAS TOLD BY TOYOTA IT WAS NOW "SELECTABLE" BUT IT IS NOT!!!! WITH ALL THE DISTRACTED DRIVING ISSUES PREVALENT ON THE ROADS TO WHY TOYOTA WOULD INTENTIONALLY DESIGN A SYSTEM TO CAUSE DISTRACTED DRIVING IS BEYOND ME. THIS ISSUE NEEDS TO BE CORRECT IMMEDIATELY. I BELIEVE THIS IS A PURE SOFTWARE ISSUE AND THAT IS WHY I WAS TOLD IT WOULD BE FIXED FOR THE 2017 MODEL YEAR. IT NEEDS TO BE!!!! THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/07/2017
Components: VISIBILITY/WIPER
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU5H3******
Summary

JUST BOUGHT MY 2017 TOYOTA PRIUS NOT OVER 4 MONTHS AND MY WINDSHIELD HAVE 1 LARGE CRACKED AND A TINNY CHIPPED ON IT. AS I WAS DRIVING ON THE HIGHWAY CRACKED WHEN A TINY ROCK HIT THE UPPER RIGHT SIDE I COULD SEE THE CRACK GETTING LONGER UNTIL IT NEARLY REACHED THE MIDDLE. I AM VERY WORRY ABOUT THE QUALITY OF THE WINDSHIELD BY THE 2017 TOYOTA PRIUS.

09/05/2017
Components: VISIBILITY/WIPER
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU0H3******
Summary

A SMALL PEBBLE HIT MY WINDSHIELD BELOW THE INSPECTION STICKER. WITHIN SECONDS A CRACK STARTING DEVELOPING. WITHIN TWO MINUTES IT REACHED ALMOST HALFWAY ACROSS THE WINDSHIELD. I HAVE READ MANY COMPLAINTS ABOUT FRAGILE AND VULNERABLE PRIUS WINDSHIELDS. I BELIEVE TOYOTA NEEDS TO CORRECT THIS DEFECT, REPAIR MY WINDSHIELD AND PERFORM ANY NECESSARY RE-CALIBRATION. I HAVE UPLOADED TWO PICTURES.

09/02/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFPXH3******
Summary

MANUFACTURE HAS BEEN UNABLE TO REPAIR THE TOYOTA SAFETY SENSE P (TSS-P) ON MY NEW VEHICLE. WINDSHIELD WAS CRACKED BY ROCK ON FREEWAY SO TOOK CAR TO LOCAL DEALERSHIP, MANHATTAN BEACH TOYOTA ON JULY 28, 2017 TO BE REPLACED. DUE TO NEW WINDSHIELD, THE TSS-P SYSTEM HAD TO BE RECALIBRATE (TOYOTA'S ACTIVE SAFETY SYSTEM THAT IS ON ALL PRIUS PRIMES') RECEIVED CALL ON AUG. 10, 2017 THAT DEALERSHIP COULDN'T REPAIR SYSTEM AND WE NEEDED TO PICK CAR UP. CALL THE TOYOTA CORPORATE OFFICE TO GET ASSISTANCE AND THEY HAVE BEEN WORKING WITH MANHATTAN BEACH TOYOTA TO GET THEM TO FIX CAR. AS OF TODAY, SEPT. 2, 2017 STILL NO CAR. I HAVE HAD ONE CALL FROM THE LOCAL DEALERSHIP TO DISCUSS PROBLEM AND THEY REPORTED THEY HAVE HAD LIMITED TRAINING ON HOW TO RESET THE TSS-P SYSTEM. MANUFACTURE IS SELLING CARS TO THE PUBLIC WITH A SAFETY SYSTEM THAT DEALERS DON'T KNOW HOW TO REPAIR? I AM VERY CONCERNED THAT TOYOTA HAS HAD OUR CAR FOR 35 DAYS AND STILL CANNOT REPROGRAM THE SYSTEM. WHAT DOES THAT SAY ABOUT THEIR SAFETY SYSTEM AND THEIR COMMITMENT TO MAKE SURE IT IS RELIABLE TO THE PUBLIC?

08/14/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU5H3******
Summary

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT HE HAD AN AUTO POWER START FOB, BUT IT WAS NOT AROUND THE KEY FOB. IN ADDITION, A HEADLIGHT WARNING SENSOR ILLUMINATED THAT ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRUNSWICK AUTO MART, 3031 CENTER RD, BRUNSWICK, OH, 44212). THE DEALER REPLACED THE PASSENGER SIDE HEADLIGHT SYSTEM AND SENSOR. THE HEADLIGHT WAS REPAIRED. THE CONTACT MENTIONED THE VEHICLE ENGAGING INDEPENDENTLY TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY STATED THAT THEY WOULD DOCUMENT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. ...UPDATED 09/21/17 *BF UPDATED 9/22/2017*JS UPDATED 09/25/2017*JS ***UPDATED 09/26/17*LJ *JS

08/10/2017
Components: VISIBILITY/WIPER
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP4H3******
Summary

WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY. I DID NOT NOTICE ANYTHING HITTING IT, BUT THERE ARE CRACKS ON THE CENTER HIGH POSITION DISCOVERED WHEN I STOPPED. I HAVE CONTACTED GLASS REPAIR SHOP BUT THERE IS NO PARTS TO MAKE REPLACEMENT FOR THIS VEHICLE. THERE IS A NATIONWIDE BACK ORDER ON WINDSHIELD FOR THIS MODEL AND 2016 -17 PRIUS. ALL THE MODELS SEEMS TO HAVE MUCH HIGHER INCIDENTS OF GLASS BREAKAGE.

08/01/2017
Components: VISIBILITY/WIPER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP3H3******
Summary

I HAVE HAD THE PRIUS PRIME FOR ONLY FOUR MONTHS WHEN I WAS DRIVING TO WORK ON A HIGHWAY AND A SMALL ROCK HIT THE EDGE OF MY WINDSHIELD AND IMMEDIATELY LEFT A ONE FOOT CRACK. THERE WERE NO BIG TRUCKS OR BIG RIGS NEAR ME SO I'M NOT SURE WHERE THE ROCK CAME FROM. I READ THE PRIUS FORUMS AND FOUND OUT THAT THEY HAPPENS QUITE OFTEN TO PRIUS OWNERS AND TYPICALLY COSTS $1500 TOTAL TO REPLACE THE WINDSHIELD AND RECALIBRATE THE FORWARD-FACING CAMERA AT THE DEALERSHIP. I HAVE REQUESTED A QUOTE FROM SAFELITE AUTOGLASS AND WILL CALL MY AAA INSURANCE. I SURE HOPE THEY WILL COVER THE REPAIRS AS I DO NOT BELIEVE THIS IS IN ANY WAY MY FAULT.

08/01/2017
Components: VISIBILITY/WIPER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU3H3******
Summary

DRIVING ON HIGHWAY AND A SMALL ROCK HIT THE OUTER EDGE OF MY WINDSHIELD AND WITHIN 5 MINUTES HAD AN 8 INCH CRACK AND BY THE END OF THE DAY IT HAS EXPANDED TO OVER 12 INCHES. CALLED TO HAVE FIXED AND WINDSHIELD HAS BEEN ON BACKORDER FOR OVER A MONTH. CAR IS ONKY 1 WEEK OLD!

07/31/2017
Components: SERVICE BRAKES
Incident Date: 07/22/2017
Crash: No
Fire: No
Summary

I HAVE RECENTLY INSTALLED HAND CONTROLS ON MY CAR AND UNDERWENT PROPER TRAINING.FSINCE THE HAND CONTROLS WORK THE OPPOSITE OF A ZERO TURN LAWNMOWER I HAVE TO FIGHT THE FACT THAT THEY WORK IN REVERSE. I HAVE TRIED TO FIND AN APP FOR MY COMPUTER WITH A JOYSTICK THAT WOULD SIMULATE DRIVING AND HOW TO RESPOND TO A CHILD RUNNING IN FRONT OF MY CAR. THIS IS SOMETHING OBVIOUSLY I CAN'T PRACTICE ON THE ROAD AND MY INSTINCT MIGHT BE THE OPPOSITE OF WHAT IT SHOULD BE. I WOULD LIKE SUCH A GAME TO ENSURE THAT MY RESPONSE ALWAYS IS IMMEDIATE DO YOU HAVE SUGGESTIONS?

07/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP0H3******
Summary

1) THE TABLET INFORMATION SCREEN IS SO LARGE AND THE INSTRUCTIONS SO COMPLICATED THAT YOU HAVE TO TAKE YOUR EYES OFF THE ROAD FOR A LONG TIME JUST TO REGULATE HVAC AND RADIO 2) THE CAR GOES COMPLETELY DEAD RANDOMLY AFTER DRIVING IT. MUST BE TOWED.

07/05/2017
Components: SERVICE BRAKES
Incident Date: 06/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU7H3******
Summary

PLEASE NOTE: THAT I HAVE OWNED A PREVIOUS GENERATION PRIUS - A 2011 - AND I AM MORE THAN AWARE THAT REGENERATIVE BRAKING WORKS ENTIRELY DIFFERENTLY THAN A CONVENTIONAL BRAKING SYSTEM. SO IN NO WAY AM I REFERRING TO THE "USUAL NOISES" THAT COME FROM REGENERATIVE BRAKING. PLEASE SEE ATTACHED DOCUMENT FOR EXPLANATION OF LIFE AND SAFETY ISSUE.

06/23/2017
Components: VISIBILITY/WIPER
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP5H3******
Summary

WINDSHIELD DEVELOPED A CRACK WHICH STARTED EXPANDING RAPIDLY DUE TO HEAT. DEALER REP SAYS ITS DUE TO A ROCK HIT MAYBE BUT THE GLASS DOES NOT SEEM STRONG ENOUGH AS IT WAS THE FIRST BATCH OF PRIUS PRIMES RELEASED IN NOV 2017 AND I GOT MINE FROM THAT BATCH.

06/23/2017
Components: VISIBILITY/WIPER
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFU4H3******
Summary

CAR WAS HIT BY FLYING DEBRIS WHICH PRODUCED LARGE CRACK IN WINDSHIELD. VEHICLE WAS TRAVELING DOWN TWO LANE HIGHWAY AT LEGAL SPEED.

06/21/2017
Components: STRUCTURE
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3HJ******
Summary

TOYOTA PRIUS V IS A STATION WAGON WITH A HATCH IN THE BACK. TO MY SURPRISE WHEN CARRYING ANYTHING THAT STICKS OUT THE BACK, THERE IS NO WAY OR TYING DOWN THE HATCH. THERE IS NO MEANS OF KEEPING THE HATCH DOWN AS FAR AS POSSIBLE SO EXHAUST FUMES, RAIN, ETC... GETS INTO THE CAR. ALSO WITH THE HATCH TOTAL OPEN THE BRAKE WARNING LIGHT AND BACKUP CAMERA POINT TOWARDS THE SKY AND MAKES THE CAR MORE DANGEROUS. SOME TYPE OF METHOD SHOULD HAVE BEEN PROVIDED BY TOYOTA TO SECURE THE BACK HATCH LIKE A "D RING" . THIS IS PROVIDED IN THE3 CAR TO SECURE LUGGAGE IN THE BACK BUT NO THOUGHT WAS GIVEN TO SECURING THE HATCH WHEN IT NEEDS TO BE PARTIALLY OPEN.

06/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3HJ******
Summary

CAR IS A HYBRID AND MAKES ABSOLUTELY NO NOISE WHEN START BACKING UP FROM A COLD START. CAR HAS A BEEPING SOUND INSIDE THE CABIN WHEN REVERSE IS SELECTED. I ALMOST HAD AN ACCIDENT WITH A CHILD BECAUSE THE CHILD RAN IN BACK OF MY QUIET CAR WHEN I WAS BACKING UP. NORMALLY CAR HAVE A NOISE AND THAT WOULD WARN THE CHILD. COMMERCIAL HAVE VEHICLES HAVE A BEEPER INSTALLED AND SOUNDING WHEN BACKING UP TO WARN PEOPLE. I STRONG FEEL ELECTRIC CARS NEED THIS SAFETY DEVICE. I CALL TOYOTA AND THEY REFUSE TO CONSIDER THIS A SAFETY ISSUE. I WOULD NEED TO PAY TO HAVE THIS INSTALLED AT MY EXPENSE. TOYOTA COMPLAINT NUMBER: 1702242304.

06/16/2017
Components: VISIBILITY/WIPER
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP1H3******
Summary

THE VEHICLE HAD AROUND 5K MILES ON IT WHEN THIS OCCURED. A SMALL IMPACT NEAR THE CORNER OF THE WINDSHIELD HAS GROWN TO MULTIPLE SPIDER VEINS SPANNING ACROSS TO WINDSHIELD IN LESS THAN A WEEK. IMPACT HAPPENED WHILE I WAS IN MOTION IN A HIGHWAY WITH FEW CARS AROUND ME. I'VE DRIVEN MY PREVIOUS LEXUS FOR OVER 10 YEARS AND HAD TWO SMALL REPAIRABLE WINDSHIELD IMPACTS. THE FIRST ONE ON MY PRIUS PRIME HAS RESULTED IN CATASTROHIC FAILURE. THE GLASS SHOULD BE MORE RESILIENT THAN THIS!

05/29/2017
Components: VISIBILITY/WIPER
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFUXH3******
Summary

TRAVELING EAST ON THE 10 THROUGH PHOENIX AZ, MY WINDSHIELD WAS HIT BY SOMETHING SO SMALL I COULDN'T SEE IT. CAUSED A STAR LESS THAN 1/3" BUT ALSO A WINDING CRACK ALMOST 1 FT. LONG. THE REAL PROBLEM IS THAT EVERY DAY WHEN I COME OUT TO MY CAR, THE CRACK HAS GROWN IN A SNAKING PATTERN. IT DOES NOT GROW AT ALL WHILE DRIVING. I PERIODICALLY CHECK IT WHILE DRIVING. TODAY THE CRACK GREW OVER 1 FT. IN LENGTH OVER THE COURSE OF THE MORNING, JUST SITTING IN THE DRIVE WAY.

05/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP2H3******
Summary

TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.

04/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/04/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U877******
Summary

THE RUBBER ON THE HANDLE TO OPEN MY HATCHBACK HAS MELTED. IN THE WINTER, I CAN NO LONGER OPEN THE HATCH DOOR, AND IN THE SUMMER, IT IS DIFFICULT TO OPEN.

04/15/2017
Components: POWER TRAIN
Incident Date: 09/30/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFUXH3******
Summary

MY NEW TACOMA HAS A WHINE/HOWL COMING FROM THE REAR DIFFERENTIAL. PER MY DEALER, THEY HAVE STARTED A TAS CASE WITH TOYOTA CORP AND WERE ADVISED THAT THE CONDITION DESCRIBED IS KNOWN, AND UNDER INVESTIGATION. TAS SAYS THERE ARE NO RECOMMENDED REPAIRS AT THIS TIME. THE PROBLEM IS OCCURRING BETWEEN 30-65 MPH WHEN DECELERATING AND FEATHERING THE THROTTLE, BUT IS NOW BECOMING MORE PRONOUNCE WITH TIME AND MORE MILEAGE. I'M CONCERNED THAT THE ISSUE COULD POTENTIALLY BECOME A SAFETY ISSUE. THIS ISSUE IS OCCURRING WITH 2016-17 TACOMA'S. MANY DIFFERENTIALS HAVE BEEN REPLACED BY DEALERS; EVEN THE REPLACEMENT DIFFERENTIALS ARE EXPERIENCING THE SAME ISSUE.

04/08/2017
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/22/2017
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKBRFU1H3******
Summary

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

03/19/2017
Components: SEATS
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKBRFU1H3******
Summary

1)THE DRIVER'S SEAT IS TILTED TO THE RIGHT 2)DRIVER SEAT BAD 3)LONG-DISTANCE DRIVING VERY TIRED 4)THE PASSENGER SEAT IS TILTED TO THE RIGHT 5)SHEET CAN NOT SUPPORT MY BODY

03/14/2017
Components: VISIBILITY/WIPER
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKARFP4H3******
Summary

A SMALL ROCK HIT THE WINDSHIELD AND IT BROKE, SEEMS TO BE A WEAK SPOT. I WAS DRIVING ON THE HIGHWAY.

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