EN

2017 Volkswagen Jetta 4 DR FWD

7
Recalls
99
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.1%

Complaints
Recalls

99 Complaints

for 2017 VOLKSWAGEN JETTA
01/30/2022
Components: SEAT BELTS
Incident Date: 01/27/2022
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ9HM******
Summary

The seat belt anchor will not grip, click and lock right away. It takes several times before it locks. Afraid it will become dislodge while traveling. Auto dealer will have to remove and replace entire seat belt mechanism and was advised not to drive the vehicle due to safety concerns.

01/14/2022
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 12/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

Airbag wiring under front seats deteriorate over time causing an error to the airbag system, disabling the airbags.

09/14/2021
Components: AIR BAGS
Incident Date: 09/14/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWDB7AJ6HM******
Summary

My daughters car was hit on highway on drivers rear quarter panel. Major damage, frame and axle on car bent. Airbags did not deploy. No serious injuries. Occupants head hurts from impact, w steering wheel, seat belt was on.

08/19/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ6HM******
Summary

Battery died. Went to dealer in another vehicle to purchase a battery. Installed the new battery and now have an airbag light. Called dealer to learn how to reset airbag, and they said it requires a special tool to reset along with a service charge ($80 to $160). Should an airbag system require special tool and/or knowledge when the car is required to have them? Everything else is operating normally, but airbags are out of service.

05/25/2021
Components: TIRES,ELECTRICAL SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ5HM******
Summary

The contact owns a 2017 Volkswagen Jetta. The contact stated while operating the vehicle, it was discovered that the horn was inoperable and there was no longer an audible sound while activated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure continued intermittently. The manufacturer was not notified of the failure. Additionally, the TPMS warning light would remain illuminated even though the tire air pressure levels were at the correct air pressure. The cause of the failure was not yet determined. The approximate failure mileage was 15,000.

05/23/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3vw167aj1hm******
Summary

Dealer does not have parts to fix recall. Received fuel rail recall notice in March. It is late May and have called dealer multiple times with same response. Recall is for fuel rail that may leak.

04/22/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE STARTED TO SMELL A FUEL ODOR INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTER, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BROOKLYN VOLKSWAGEN SERVICE CENTER (599 E 56TH ST, BROOKLYN, NY 11203, (718) 484-7788) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED. THE VIN STILL SHOWED THE VEHICLE AS UNREPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

04/22/2021
Components: STRUCTURE,UNKNOWN OR OTHER,BACK OVER PREVENTION
Incident Date: 02/12/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWDB7AJ9HM******
Summary

CAR CAN BE TURNED OFF EVEN IF THE VEHICLE IS NOT IN PARK. THE CAR WAS TURNED OFF WHILE STILL IN DRIVE UNBEKNOWNST TO THE DRIVER. THIS RESULTED IN THE CAR ROLLING INTO ANOTHER VEHICLE IN A PARKING LOT. THIS COULD HAVE CAUSED A LOT OF DAMAGE TO PEDESTRIANS AND OTHER VEHICLES. A ACCIDENT DID OCCUR ON FEB 12, 2021 IN SPROUTS GROCERY STORE PARKING LOT IN LA MESA, SAN DIEGO CA. INSURANCE COMPANIES HAVE BEEN INVOLVED TO REPAIR THE OTHER PARTIES VEHICLE INVOLVED. THE DAMAGE TO THE MENTIONED CAR INCLUDES DAMAGE TO THE BUMPER, TAIL LIGHT AND SIDE BODY. THE OTHER VEHICLE INVOLVED NEEDS THE ENTIRE SIDE PANEL REPLACED.

04/06/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

I WAS PARKED AND SUDDENLY MY CAR DID NOT WANT TO START, NO WARNING LIGHTS CAME ON BEFORE EXPERIENCING THIS ISSUE. AFTER BRINGING IT TO THE DEALERSHIP ACCORDING TO THEM BATTERY NEEDS TO BE REPLACED AGAIN AND IT HAS BEEN ONLY ABOUT 2 YEARS OR LESS FROM LAST REPLACEMENT. THIS ISSUE CLEARLY NEEDS TO BE ADDRESS IMMEDIATELY AS BATTERIES SHOULD LAST FOR MINIMUM OF 3 YEARS. ALSO AFTER EXPERIENCING PROBLEMS WITH THE BATTERY THE AIRBAG WARNING LIGHTS CAME ON AND VOLKSWAGEN DEALERSHIP IS STATING I MUST REPLACE FAULTY AIRBAG INDICATOR LIGHT AND PAY IT FROM MY POCKET WHICH I FIND UNACCEPTABLE. THIS ISSUE NEEDS TO BE FURTHER INVESTIGATED AS AIRBAG WARNING INDICATOR CAN ALSO BE RELATED TO ' VOLKSWAGEN'S CLOCK SPRING PROBLEMS'.

04/03/2021
Components: ENGINE
Incident Date: 04/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ0HM******
Summary

I WAS DRIVING ON ROAD & I HIT A MAJOR ROCK OR A POTHOLE I WAS IN HYATTSVILLE. I WORK & LIVE IN THE CITY OF HYATTSVILLE. I DRIVE THOUGH THE BLADENSBURG/HYATTSVILLE TO DO MY DELIVERIES WORKING BUT THIS ONE JUST DAMAGED MY VEHICLE & STARTED A MAJOR LEAK FROM MY TRANSMISSION PAN. I LEFT WORK CAUSE I NOTICED IT WAS LEAKING CONSTANTLY DROVE IT HOME AND SAT IT DOWN.

03/19/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ6HM******
Summary

WHILE THE VEHICLE WAS IN MOTION IT TURNED OFF ON ME AND STARTED LEAKING FUEL.

03/12/2021
Components: SERVICE BRAKES
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ9HM******
Summary

AS I BRAKED FOR A STOP SIGN IN MY TOWN, THE CAR BEHAVED AS IF ON ICE OR SNOW, IT WASN'T. THE LIGHT WITH THE SKIDDING CAR, THE ABS LIGHT, AND THE AIRBAG LIGHT CAME ON. AS I CONTINUED, IT HAPPENED TWICE MORE ON MY WAY HOME.

03/08/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ6HM******
Summary

I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND THE CAR LOST ALL POWER. THE CHECK ENGINE CODE CAME ON AS WELL AS THE EPC LIGHT. THE CAR WOULD TRY TO START BUT WOULD RUN VERY ROUGHLY. WHEN I GOT IT HOME I STARTED IT AND NOTICED FUEL POURING FROM THE FUEL RAIL

02/02/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

I PURCHASED THIS VEHICLE FROM LARSON AUTOMOTIVE GROUP IN MID JANUARY 2021 AND, ONLY AFTER CHECKING YOUR SITE, FOUND THE RECALL. I NOTIFIED THEM AND THEY RETURNED THE CAR AND I PURCHASED A DIFFERENT JETTA THAT I HAVE NO PROBLEMS WITH. MY CONCERN IS THAT THEY ARE STILL SELLING THIS VEHICLE AND AT LEAST 4 OTHER JETTA 1.4 TS ON THEIR SITE. I AM WORRIED OTHERS WILL NOT CHECK AS I DID AND BE SOLD A CAR THAT IS UNSAFE, WITH AN ACTIVE RECALL.

01/28/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ5HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF SALEM COUNTY (815 US-40, MONROEVILLE, NJ 08343) AND THE MANUFACTURER, AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY AND HAD STOPPED DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/21/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWB67AJ0HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM GASOLINE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER OF 2017. THE CONTACT SPOKE WITH A KIA DEALER THAT ALSO SERVICE VOLKSWAGEN VEHICLES, (OVERTURF KIA 1016 W COLUMBIA DR, KENNEWICK, WA 99336 PHONE NUMBER (590) 586-3185), THE DEALER ADVISED THE CONTACT IF THE VEHICLE WAS NOT EMITTING A FUEL ODOR THE CONTACT SHOULD NOT BE CONCERNED AND THAT THE REMEDY WAS NOT YET AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

01/18/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ4HM******
Summary

RECALL NUMBER: 20V648 IS NOT RESOLVED IN A TIMELY MANNER. THERE IS NOT A REPAIR AVAILABLE YET.

01/18/2021
Components: ENGINE
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ1HM******
Summary

I CALLED VOLKSWAGEN TODAY TO ASK ABOUT THE FUEL RAIL REPAIR AND WAS INFORMED THEY HAVE NO SOLUTION NOR A TIME FRAME OF WHEN THEY INTEND TO BE ABLE TO FIX IT. I PERSONALLY DON'T FEEL SAFE ALLOWING MY SON TO CONTINUE TO DRIVE THE CAR. I WAS THEN INFORMED THAT I COULD NOT SELL THE CAR DUE TO THE RECALL NOW I'M STUCK WITH A VEHICLE I CANNOT SELL OR DRIVE DUE TO THE POSSIBILITY THAT IT MY CATCH FIRE. I FEEL AS THOUGH THEY SHOULD BE REQUIRED TO FIX IT IN A TIMELY MANNER OR BUY THE VEHICLE BACK

01/14/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

I RECEIVED A RECALL NOTICE ON A LEAKING FUEL PROBLEM. I HAVE TRIED TO MAKE AN APPOINTMENT BUT THEY SAY THEY CANT REPAIR IT. I FEEL VERY UNCOMFORTABLE DRIVING MY CAR BECAUSE I HAVE SEEN SOME LEAKING LIQUID.

01/08/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,WHEELS
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWB67AJ7HM******
Summary

CAR HAS 65K ON IT AND HAS BEEN ACTING UP FOR AT LEAST 10K MILES ON THE FOLLOWING ITEMS: 1. THE AIRBAG INDICATOR LIGHT ON DASH WENT ON FOR NO REASON AND I HAD TO PAY A DIAGNOSTIC FEE FOR IT TO BE RESET. 2. THE RADIO LINKS TO MY PHONE ONLY 50% OF THE TIME WITH A FAILURE NOTICE POSTED ON THE MONITOR. THE BLUETOOTH WILL STILL WORK BUT TO CONNECT WITH MY CORD TO ALSO CHARGE, VERY INCONSISTENT. 3. THE TIRE DASH LIGHT IS CONSTANTLY ILLUMINATED DESPITE HAVING THE TIRES AND MONITORS CHECKED SEVERAL TIMES. 4. THE BACK UP WARNING INDICATOR HAS RECENTLY STOPPED ALERTING ME AND I CAME WITHIN INCHES OF BACKING INTO A CAR TODAY. I WOULD LIKE MY DASH TO BE ERROR MESSAGE FREE AND MY RADIO RELIABLY WORKING VIA MY PHONE CORD. I HAVE TRIED DIFFERENT CORDS, PURCHASED NEW TIRES AND MONITORS, AND THE SAME ISSUES CONTINUALLY OCCUR. THIS ALL OCCURS WHEN THE VEHICLE IS POWERED ON, DOES NOT MATTER IF IT IS PARKED OR BEING DRIVEN.

01/07/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ2HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THAT THE BOLTS THAT SECURE THE FUEL LINES DETACHED. THERE WAS AN ABNORMAL ODOR OF FUEL INSIDE THE CABIN AND AROUND THE VEHICLE. THE CONTACT STATED THAT WHEN HE TURNED ON THE AIR CONDITIONING SYSTEM THE FUEL ODOR ENTERED THE VEHICLE THROUGH THE VENTS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL LINE OF ONE OF THE FUEL INJECTORS. THE VEHICLE WAS TAKEN TO MOLLE VOLKSWAGEN (808 W 103RD ST, KANSAS CITY, MO 64114) BUT WAS NOT DIAGNOSED NOR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR COST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

01/07/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ9HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM/GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/31/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

WAS DRIVING ON THE HIGHWAY, SMELLED GAS, PULLED OVER, CAR DIED, EPC LIGHT CAME ON. HAD THE VEHICLE TOWED TO THE NEAREST VW DEALER.

12/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWB67AJ1HM******
Summary

VEHICLE FUEL PUMPS FAILED AND VEHICLE DISABLED. I IMMEDIATELY SMELLED A STRONG ODOR OF GASOLINE. VEHICLE TOWED TO LOCAL MECHANIC; UPON INSPECTION, NOTICED, SMELLED GAS LEAKING FROM VEHICLE RAIL BOLTS. VOLKSWAGEN AMERICA CONTACTED AND VEHICLE TOWED TO LOCAL VOLKSWAGEN DEALERSHIP (OURISMAN, WALDORF, MD). INITIALLY TOLD NO GAS LEAKING, CHARGED $229.00 WITH RECOMMENDATION TO CLEAN ENGINE AND INTERIOR COVERING UNDER THE HOOD AND NEW CABIN FILTER (I DECLINED AND VOICED MY FRUSTRATION). TOLD NO GASOLINE LEAKING AND RELEASED THE VEHICLE. A FEW DAYS PASS AND VEHICLE SITS, NOTICE A PUDDLE OF GASOLINE AND CALLED DEALERSHIP. TOLD TO TOW VEHICLE TO DEALERSHIP, TOLD AGAIN NO GASOLINE LEAKING. I TRAVERSED TO DEALERSHIP AND POINTED OUT THE ISSUE. THEN TOLD MY ISSUE AND NOT COVERED BY RECALL .... LOTS MORE TO TELL VOLKSWAGEN OF AMERICA CASE NUMBER # 04621276

12/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ8HM******
Summary

MY VEHICLE IS UNDER RECALL BECAUSE MY FUEL RAIL BOLTS CAN BECOME LOOSE CAUSING A FUEL LEAK AND A FIRE. I DO NOT FEEL SAFE ALLOWING MY DAUGHTER TO DRIVE MY VEHICLE GOING BACK AND FORTH TO COLLEGE. I HAVE CONTACTED VOLKSWAGEN CORPORATE CONCERNING A LOANER VEHICLE UNTIL A REMEDY EXIST. THEY TOLD ME THE DEALERSHIPS HANDLE LOANERS AND A RECALL THAT DOES NOT HAVE A REMEDY DOES NOT QUALIFY FOR A LOANER CAR PER THE DEALERSHIP. I STILL HAVE TWO YEARS TO PAY ON THIS VEHICLE THAT IS DEEMED UNSAFE AND THERE IS ABSOLUTELY NOTHING I CAN DO ABOUT IT EVIDENTLY. IS THERE A LAW FIRM HEADING UP A CLASS ACTION LAWSUIT OR IS THE GOVERNMENT HELPING IN ANY OTHER WAY. THIS IS HOW THE BIGGEST AUTOMAKER IN THE WORLD HANDLES RECALLS. WE HAD A RECALL WITH NO REMEDY IN OUR LINCOLN AND CORPORATE LINCOLN GAVE US A LONER AT NO COST FOR 7 MONTHS UNTIL THEY FIGURED OUT HOW TO FIX IT. I AM FORCED TO KEEP PAYING FOR A VEHICLE THAT MAY KILL MY DAUGHTER. IF THEY CAN'T FIX IT THEY SHOULD BE FORCED TO BUY IT BACK.

12/28/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

THIS 2017 JETTA HAD A MASSIVE AMOUNT OF GASOLINE SPRAYING FROM THE FUEL RAIL WHICH WAS CAUSED BY POORLY INSTALLED FUEL RAIL BOLTS. THE CAR WAS TOWED TO A CERTIFIED VW DEALERSHIP ON NOV 11TH FOR REPAIR OF THIS DOCUMENTED MANUFACTURER DEFECT. THE CAR REMAINS IN THE POSSESSION OF BILLING MONTANA VOLKSWAGEN WITH NO RESOLUTION TO THE OPEN SAFETY RECALL. IT IS NOW DECEMBER 28TH, 2020. THE CAR HAS BEEN IN VW HANDS FOR 46 DAYS. I WAS TOLD THAT IT COULD TAKE UP TO SIX MORE MONTHS TO FIGURE OUT THE "PRESCRIBED FIX".

12/28/2020
Components: STEERING
Incident Date: 09/25/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW2B7AJ6HM******
Summary

TL* THE CONTACT OWNED A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT 60 MPH AND THE VEHICLE WENT OUT OF CONTROL. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE VEHICLE SLIDE ACROSS THE STREET AND HIT A TREE AND A POLE. THE CONTACT HAD MINOR INJURIES BUT A PASSANGER DIED IN THE CRASH. A POLICE ARRIVED AT THE THE CRASH SCEEN AND THE CONTACT DID NOT RECIEVE NOTICE IF A POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE BACK DOOR WAS SMASHED IN FROM HITTING THE TREE, THE TRUCK WAS DAMAGED SEVERLY. THE FRONT OF THE SMASHED IN THE MIDDLE FROM CRASHING INTO THE POLE. THE VEHICLE WAS TOWED AWAY TO AN IMPOUND LOT FOR THE POLICE. AN IVESTIGATION JUST ENDED ON 12/04/20 AND THE CONTACT WAS WAITING FOR THE VEHICLE TO BE RELEASED SO IT COULD BE DECLARED TOTLED BY HER INSURANCE COMPANY. THE DEALER SPRINGFIELD MITSUBISHI313 BALTIMORE PIKE, SPRINGFIELD, PA 19064 (484) 574-8434 STATED THEY WOULD NEED ALTTER FORM THE INSURANCE COMPANY FOR A FULL FINANCIAL SETTLEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.

12/01/2020
Components: ENGINE
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ1HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE CYLINDER WAS MISFIRING, AND THAT THE SPARK PLUGS AND IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED A SOFTWARE UPDATE DUE TO CYLINDER'S MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO CITY VOLKSWAGEN OF HIGHLAND (9601 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED DUE TO THE DIAGNOSTIC TEST AND REPAIR COST. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,200.

11/29/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ0HM******
Summary

I NOTICED TODAY AFTER DRIVING MY CAR WHEN TURNED OFF, THE FUEL WAS LEAKING FROM EXHAUST PIPE.

11/23/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

I WAS ACCELERATING FROM A 40 MPH ZONE TO A 65 MPH HIGHWAY WHEN THE CAR BEGAN TO SPUTTER AND THEN ENTER A LIMP MODE. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND COULD SMELL A STRONG ODOR OF GAS. I RAISED THE HOOD TO SEE AN OVERWHELMING AMOUNT OF FUEL SPRAYING FROM THE PASSENGER SIDE OF THE ENGINE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS TOWED TO THE NEAREST CERTIFIED MECHANIC, VALLEY MOTOR HONDA, SHERIDAN WY. THERE WAS NOT A VW SHOP WITHIN 100 MILES OF THE BREAKDOWN. UPON ORIGINAL INSPECTION, A TORQUES HEAD BOLT WAS DISCOVERED LOOSE FROM THE FUEL RAIL AND THE FUEL RAIL WAS SEPARATED FROM THE INJECTOR ON THE DISTAL CYLINDER (SEE PICTURE). SIMPLY TIGHTENING THE FUEL RAIL DID NOT SATISFY THE PROBLEM. THIS IS REPORTEDLY THE RESULT OF THE INJECTORS SHIFTING POSITION AND/OR BEING DAMAGED. AFTER LEARNING ABOUT THIS COMMON VW JETTA PROBLEM, THE CAR WAS TOWED TO THE NEAREST VW DEALERSHIP IN BILLINGS MONTANA. IT APPEARS THAT THE PRESCRIBED RECALL FIX FOR THIS ISSUE MIGHT ONLY REQUIRE SOME LOCTITE AND WRENCH TURNING FOR THE CARS THAT HAVE NOT YET EXPERIENCED THIS CATASTROPHIC FAILURE. THE FIX LOOKS TO BE MORE EXTENSIVE FOR CARS LIKE MINE THAT WERE NOT CAUGHT IN TIME. THE CAR HAS BEEN AT BILLINGS VOLKSWAGEN FOR 14 DAYS WITHOUT RESOLUTION. I DO NOT KNOW WHAT PARTS ARE INVOLVED OR WHY THE REPAIRS NOT AVAILABLE. I CAN PROVIDE A COPY OF THE REPAIR BILL FROM VALLEY MOTOR HONDA IN WHICH THE FUEL RAIL WAS IDENTIFIED AS THE SOURCE OF MECHANICAL FAILURE.

11/17/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ9HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AUTONATION VOLKSWAGEN COLUMBUS (3000 N LAKE PKWY #300, COLUMBUS, GA 31909; (706) 522-2148) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE AND THAT 4 BOLTS WERE REPLACED IN THE PAST. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/09/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ2HM******
Summary

REMOVING THE KEY WHILE THE SHIFT LEVER IS IN A POSITION OTHER THAN "PARK" INCREASES THE RISK OF AN UNINTENDED VEHICLE ROLLAWAY THAT MAY RESULT IN PERSONAL INJURY OR A CRASH. I ASKED AFTER I FIRST BOUGHT THE CAR AND THEY SAID IT WAS NORMAL. I CALLED RECENTLY AND WAS TOLD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. IT IS A DAILY DANGEROUS FAILURE ON VW'S PART. IT HAPPENS EVERY DAY AND WHEN CALLED THEY SAID I WOULD HAVE TO PAY FOR IT. I DID NOT GET ANY RECALL INFORMATION ABOUT THE ISSUE.

11/07/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

ENGINE LIGHT CAME ON 11/05/2020 GOT IT CHECKED AND A OIL CHANGE BECAUSE IT WOULD BE DUE WITHIN 500 MORE MILES, THESE CODES CAME UP MB2, BR80, MA28, P068A. CAR IS RUNNING FINE BUT MY ENGINE LIGHT IS STILL ON.

10/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWL17AJ7HM******
Summary

PROBLEMS WITH FRONT ASSIST. I WAS TOLD THIS FEATURE WAS ON MY VEHICLE AND VERIFIED THAT IT WAS AT THE TIME OF SALE. UNFORTUNATELY IT DOES NOT EVER DETECT A VEHICLE IN FRONT OF ME. I COULD BE IDLING AND HIT A BRICK WALL OR GOING 65MPH DOWN I95 AND A VEHICLE SUDDENLY STOPS IN FRONT OF ME EITHER EVENT NOTHING HAPPENS. THIS SYSTEM DOES NOT WORK AS DESCRIBED AND THERE ARE NO WARNING LIGHTS ON MY DASHBOARD AND THE FRONT ASSIST SYSTEM IS ENABLED EVERY TIME I START THE VEHICLE. THE FACT THAT THIS SYSTEM DOESN'T WORK AT ALL IS VERY DISAPPOINTING AS IT WAS A MAJOR SELLING POINT OF THE CAR

08/31/2020
Components: WHEELS
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWL17AJ7HM******
Summary

2017 VW JETTA SEL WAS PURCHASED NEW 11/02/ 2017. FROM THE START, THE HANKOOK KNTROL M&S 224/45/R17 TIRES PROVIDED VERY POOR CONTROL IN WET OR EVEN LIGHT SNOW DRIVING CONDITIONS, IN SPITE OF GOOD ALIGNMENT AND WHEEL BALANCE. BY 22,000 MILES(07/2020) THE TIRES HAD BECOME EXTREMELY NOISY , WITH A THUMP, THUMP NOISE AT LOW SPEEDS. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM, DID A COMPLETE VEHICLE CHECK IN AUGUST OF 2020, INDICATED NO PROBLEM WITH THE VEHICLE ITSELF AND PLACED THE BLAME ON THE TIRES, OF WHICH THEY HAVE NO RESPONSIBILITY. HANKOOK CORPORATE SAID THEY HAVE NO RESPONSIBILITY, IN SPITE OF TIRES STILL BEING WITHIN WARRANTY . READING NUMEROUS CONSUMER REVIEWS SHOWED THAT MY PROBLEM AND SAFETY CONCERNS ARE SHARED BY MANY WHO HAVE OEM HABKOOKS. THIS INCLUDES TOYOTA AND HONDA OWNERS, FOR EXAMPLE. MY CONCERN IS THAT BEYOND THE 'NOISE'ISSUE, THERE IS A SAFETY ISSUE. OF THE 150 + REVIEWS, A COMMON CONCERN WAS NOT JUST POOR PERFORMANCE AND VERY SHORT TREADWEAR LIFE, BUT A VERY REAL SAFETY CONCERN. THE SAFETY CONCERN, ABOVE ALL, NEEDS TO BE INVESTIGATED BY YOUR AGENCY. THANK YOU

08/15/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

MY VEHICLE HAD BEEN RUNNING NORMALLY AND WITHOUT ISSUE UNTIL I GOT IT HOME AND WHEN I NEEDED TO LEAVE AGAIN, THE ENGINE WOULD CRANK BUT WOULD NOT START. FOUND TO HAVE A GAS LEAK POOLING UNDER MY CAR AND FUEL LEAKING OUT FROM AROUND THE FUEL ROD EVERY TIME I TURNED THE KEY. I WORK AS A HOSPITAL EMPLOYEE ON CALL AND MY CRITICALLY ILL PATIENT'S CARE WAS DELAYED BECAUSE OF MY INABILITY TO GET MY CAR RUNNING.

07/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ4HM******
Summary

THE SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY. THERE WAS NO IMPACT BY DEBRI OR COLLISION... IT JUST EXPLODED SUDDENDLY. THIS IS EXTREMELY DANGEROUS. IT IS ALARMING WHILE DRIVING, SHATTERED GLASS FLYING AT YOU IS EXTREMELY DANGEROUS TO THE DRIVER, THE PASSENGERS, AND OTHER DRIVERS ON THE ROAD!

07/11/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ2HM******
Summary

MY CAR CAN BE TURNED OFF AND DOES NEED TO BE IN PARK. THE ELECTRICAL COMES AND GOES BUT THE MOST ALARMING IS THE JETTA ACCELERATES ON IT'S OWN AND IT TAKES A COUPLE OF MINUTES TO GET IT UNDER CONTROL. AT ONE POINT I HAVE NO WAY OF STOPPING THE ACCELERATION TO STOP. ALSO, I ASKED CRESTMONT VW IF IT WAS NORMAL TO HAVE CAR OFF AND NOT IN PARK. THEY ACTED LIKE IT WAS NORMAL. THE JETTA HAS ROLLED BACK AND ALMOST HIT PEOPLE. I HAVE NOT RECEIVED ANY RECALLS FROM THE COMPANY. IT HAPPENS ALL THE TIME.

07/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ4HM******
Summary

PURCHASED NEW 2017 VW JETTA FROM THE DEALER. ALWAYS KEEP UP WITH THE SERVICE. ALARM HORN HAS BEEN INTERMITTENTLY WORKING AND FINALLY WENT OUT AT 43000 MILES. AFTER READING MANY MESSAGE BOARDS SEEMS LIKE AN ONGOING ISSUE ON MANY NEW MODELS WITH LOW MILES.

07/01/2020
Components: STEERING
Incident Date: 04/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ6HM******
Summary

THE CAR LOST POWER ON A CITY STREET AT ABOUT 40 MPH THEN MY SON COULDN'T STEER OR BRAKE. ALL DASH LIGHTS WERE FLASHING SO WE HAVE NO IDEA WHAT IS REALLY WRONG. TRYING TO GET OFF OF THE ROAD HE WENT INTO A DITCH. THE RADIATOR WAS BUSTED/LEAKING SO HE HAD TO GET HIS STEP FATHER TO COME GET IT. I CANNOT AFFORD THE RADIATOR TO GET IT FIXED AT THIS TIME DUE TO THE NOTE ON IT. IT HAS DONE THIS TO ME IN THE PAST. I NOTICED THE ODD WHINING SOUND IT MAKES WHEN CRANKED WAS WORSE THE DAY IT HAPPENED TO ME. I WAS ON THE HIGHWAY AT 55MPH SO I STOPPED AND ABOUT 10 MINUTES LATER CRANKED IT AND IT MADE IT HOME. WE HAD IT CHECKED FOR CODES AND IT SHOWED NO PROBLEM CODES. *TR

06/11/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AJ3HM******
Summary

TIMING CHAIN ISSUE. VW MODELS UNTIL 2014 HAVE BEEN RECALLED. BUT THIS ISSUE IS ALSO HASN'T BEEN RESOLVED ON MODELS AFTER THE RECALL. *TR

06/04/2020
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ1HM******
Summary

I HAVE A 2017VW JETTA WHICH SUDDENLY 'LOCKS' AS I AM DRIVING. MY CAR SUDDENLY STARTS REDUCING SPEED AND THE BREAKS BECOME STIFF. I SEE SEVERAL LIGHTS FLASH ON THE DASHBOARD, SUCH AS THE EPC LIGHT, TIRE WARNING LIGHTS, AND MOTOR LIGHT. AFTER THE MATTER, IF I WANT TO START THE VEHICLE AGAIN, THE BREAK AND SHIFT STICK BECOME STIFF AND I CAN'T START THE IGNITION. I RECALL THIS HAPPENING TO ME ONE YEAR AFTER BUYING THE VEHICLE BUT ALL I DID WAS TURN OFF THE CAR AND THE LIGHTS WENT AWAY. I WAS ABLE TO DRIVE MY CAR WITHOUT THAT HAPPENING FOR A YEAR OR SO AND IT HAPPENED AGAIN. SAME THING, I WOULD HAVE TO PULL OVER, TURN THE VEHICLE OFF AND WAIT FOR ABOUT 20-30 MIN FOR THE VEHICLE TO START. YESTERDAY THIS HAPPENED TO ME WHILE DRIVING TO WORK. I WAS DRIVING ABOUT 70MPH ON THE FREEWAY AND I NOTICED MY STEERING WHEEL BECAME STIFF AND MY CAR STARTED REDUCING SPEED ON ITS OWN. I NO LONGER HAD CONTROL OF THE VEHICLE FORCING ME TO PULL OVER ON THE SIDE OF THE FREEWAY AT A VERY LOW SPEED ALMOST CAUSING AN ACCIDENT. I HAD TO WAIT ABOUT 15 MIN FOR MY CAR TO START AND WAS ABLE TO GET DOWN OF THE FREEWAY BUT IT KEPT ON HAPPENING ON MY WAY HOME AND I HAD TO PULL OVER ABOUT 6 TIMES WAITING 10-15MIN EACH TIME FOR MY CAR TO START. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL DEALERSHIP SO THEY CAN TAKE A LOOK AT IT AND HOPEFULLY FIX THIS PROBLEM. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO GET ADDRESSED IMMEDIATELY. *TR

05/23/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1VW2B7AJ8HM******
Summary

N80 EMISSION FAILURE, OWNED CAR THREE MONTHS PURCHASED EXTENDED WARRANTY AND STILL UNDER 60K YET DEALER REFUSES THE NO EMISSIONS FEDERAL STANDARD FOR THIS MODEL AND WON'T FIX THIS ISSUE. THIS MODEL IS COVERED 150,000K SAYS FEDERAL REGULATION VW REFUSES THIS FIX. *TR

03/03/2020
Components: STEERING,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AJ7HM******
Summary

I JUST BOUGHT A USED 2017 VOLKSWAGEN JETTA GLI A MONTH AGO, AND THE AIRBAG LIGHT JUST ILLUMINATED THIS PAST FRIDAY, ALONG WITH NO STEERING WHEEL CONTROLS WORKING, AND NO HORN. I CALLED THE PLACE WHERE I PURCHASED IT FROM, AND THEY PRETTY MUCH SAID OH WELL. THIS IS A SAFETY CONCERN, AS IT AFFECTS THE AIRBAG. IS THERE ANYTHING I CAN DO?

03/02/2020
Components: POWER TRAIN
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ8HM******
Summary

I WAS RELEASING THE BREAK WHEN I FOUND THAT RELEASING THE BRAKE CAUSES THE TRANSMISSION TO GO INTO A NEUTRAL STATE ALMOST HITTING THE BACK OF ANOTHER CAR AS WELL AS ROUGH AS SHIFTING CAUSING THE CAR TO BE UNSAFE

02/14/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

WHILE DRIVING THE MY DRIVER SIDE WINDOW FELL OF TRACK AND FELL DOWN TOWARDS THE DOOR PANEL. IT CAUSED DEBRIS TO FALL INTO MY CAR ALMOST CAUSING ME TO. CRASH. I LOST IMPORTANT DOCUMENTS. THIS IS THE SECOND TIME. BACK IN 2018 THE DRIVER SIDE WINDOW FELL OF TRACK WHILE WAS DRIVING ALMOST CAUSING ME TO CRASH. IT FELT AS IF I WAS STRUCK BY LIGHTING. IT WAS A VERY SCARY MOMENT. I JUST DON'T WANT MY FAMILY TO GET HURT. IT WAS REPAIRED AND WAS TOLD THAT IT IS A COMMON ISSUE. PLEASE HELP

01/26/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ7HM******
Summary

I HAVE NOTICE SINCE PURCHASING THE CAR IT HAS ISSUES WITH MILEAGE AND CORRECT HAS TO MILEAGE. I SPOKE WITH BE WHEN FIRST GETTING IT AND THE SERVICE WORKER ACKNOWLEDGED THE ISSUE BUT DID NOT FIX IT. IT IS STILL A PROBLEM NOW. YOU CAN FILL THE TANK UP GO A MILE DOWN THE STREET AND IT WILL SAY YOU HAVE DRIVEN 30 MILES. EVEN WHEN THE VEHICLE IS IN PARK IT WILL SAY YOU ARE DRIVING AT LEAST 2 MILES PER HOUR. I HAVE A VIDEO THAT BETTER PLACES THE SITUATION AS WELL. THIS VEHICLE ALSO HAVE THE CD PLAYER RUN HOT, THE LIGHTER PORTS DO NOT WORK AGAIN, AND THE ANTIFREEZE LIGHT HAS COME ON EVERY YEAR SINCE PURCHASING THIS CAR. I FEEL THERE IS SOMETHING WRONG ELECTRICALLY AND ENGINE WISE.

12/07/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

CAR STARTS TO SHAKE EPC LIGHT AND ENGINE LIGHT COME ON HAVE TO PULL OVER FOR IT TO STOP SHAKING

12/07/2019
Components: SERVICE BRAKES
Incident Date: 09/19/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW167AJ2HM******
Summary

I WAS DRIVING DOWN A BUSY CITY STREET, GOING ABOUT 30 MPH. I NOTICED THE CAR IN FRONT OF ME WAS STOPPED FROM 100 FEET BACK AND I SLAMMED ON MY BRAKES. MY CAR DID NOT STOP, IT DID NOT SLOW DOWN AT ALL. THE WEATHER WAS WARM, THE ROAD WAS DRY AND IT WAS LIKE TRYING TO STOP ON AN ICY ROAD AND I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAGS DID NOT DEPLOY EITHER. THE OTHER CAR HAD MINIMAL DAMAGE TO HER BACK BUMPER. SHE WAS INJURED, I HAD MINOR WHIPLASH.

11/12/2019
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW2B7AJ3HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). WHILE DRIVING 35 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURES AND A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED NEW MOTORS SUBARU (8670 PEACH ST, ERIE, PA 16509, (814) 868-4805) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,000.

11/04/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ4HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LINDSAY VOLKSWAGEN DULLES (22455 LINDSAY CARS CT, STERLING, VA 20166, (703) 810-7760) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2019
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ7HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE PER NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM, STEERING). UPON STARTING THE VEHICLE, A HUMMING SOUND WAS HEARD FROM THE ENGINE. ONCE THE VEHICLE WAS PLACED INTO DRIVE, THE VEHICLE INDEPENDENTLY JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD JERK FORWARD WHILE TRAVELING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER OR DEALER REGARDING THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/28/2019
Components: AIR BAGS
Incident Date: 09/20/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW2B7AJ0HM******
Summary

TL* THE CONTACT OWNED A 2017 VOLKSWAGEN JETTA. WHILE DRIVING 10-15 MPH IN TRAFFIC ON THE FREEWAY, ANOTHER VEHICLE SLAMMED ON THE BRAKES. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

10/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJXHM******
Summary

I HAVE IDENTIFIED A MATTER RELATED TO THE REAR VIEW CAM WHICH MERITS ATTENTION. I CONTACTED VW DIRECTLY AS WELL AS MY LOCAL DEALERSHIP AND NEITHER FELT THAT FURTHER ACTION WAS WARRANTED. SINCE THIS IS CLEARLY A SAFETY ISSUE IT SEEMED THAT THE NEXT STEP WOULD BE CONTACTING THIS AGENCY. BECAUSE OF A GLITCH IN THE REAR CAM SOFTWARE I NARROWLY AVOIDED TWO SEPARATE INCIDENTS; IN ONE THERE WAS A CLOSE CALL WITH A VEHICLE PASSING BEHIND ME AND IN ANOTHER A NEIGHBORHOOD CHILD WAS RIDING A BICYCLE DIRECTLY BEHIND THE VEHICLE. AT ISSUE IS THE FACT THAT THE REAR VIEW CAM DISPLAY WILL STOP TRANSMITTING IMAGES IF YOU BRAKE WHILE BACKING UP, TURN ON THE RADIO AND THEN RESUME BACKING UP. TO RECREATE THE PROBLEM FOLLOW THESE STEPS: 1.START VEHICLE 2.SHIFT INTO REVERSE ' REAR VIEW CAM IMAGE SEEN IN DISPLAY VIEW 3.APPLY BRAKE UNTIL VEHICLE AT A FULL STOP 4.TURN ON RADIO 5.RADIO STATIONS APPEAR IN THE DISPLAY VIEW 6.TAKE FOOT OFF BRAKE AND CONTINUE BACKING UP 7.RADIO STATION CONTINUES IN THE DISPLAY VIEW AND NOT THE IMAGE BEHIND THE VEHICLE HERE IS A VIDEO DEMONSTRATING THE GLITCH: HTTPS://DRIVE.GOOGLE.COM/FILE/D/13GAC4I5GKWNOFK6Z8J8Y77JGUDXHQRBI/VIEW?USP=SHARING SINCE THIS IS A SAFETY ISSUE I THOUGHT YOU MIGHT BE INTERESTED AND WANT TO INVESTIGATE ' AND FIND A REMEDY FOR - THIS APPARENT SOFTWARE GLITCH.

10/22/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ9HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW2B7AJ0HM******
Summary

HORN JUST STOPPED WORKING

10/03/2019
Components: SERVICE BRAKES
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

WHENEVER DRIVING IN RAIN BREAKS GIVE OUT AND FEELS BUMPY. TODAY I WAS DRIVING TO SCHOOL AND I STARTED TO BREAK FOR A LIGHT AND ALMOST REAR-ENDED THE CAR IN FONT OF ME BECAUSE MY BREAKS WOULDN'T BREAK. I WAS GOING 55 MPH.

09/26/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ0HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARVEY VOLKSWAGEN OF QUEENSBURY (LOCATED AT 483 QUAKER RD, QUEENSBURY, NY 12804, 518-793-3488) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/23/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AJ7HM******
Summary

A RANDOM NOTICE APPEARS ON THE DASH DISPLAY, "DRIVER ASSISTANCE BUTTON IS DISABLED". THEN WINDSHIELD WIPERS RANDOMLY ACTIVATE, DOOR LOCKS CLICK LOCKED AND UNLOCKED, AND CRUISE CONTROL DISABLES ALL WHILE DRIVING. HIGH BEAMS NO LONGER FUNCTION AND OCCASIONALLY ALL ELECTRIC DISPLAY, RADIO SOUND, AND LIGHTS GO BLACK WHILE DRIVING. YOU MUST PULL OVER, SHUT OFF THE CAR, AND WAIT APPROXIMATELY 5 MINUTES BEFORE RESTARTING TO RECOVER TO NORMAL. VOLKSWAGEN SERVICE CLAIMS NOTHING IS WRONG WITH THE CAR BECAUSE IT DOESN'T SHOW UP ON THE DIAGNOSTIC REPORT.

08/26/2019
Components: ENGINE
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ2HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT NOTICED THAT THE APC ENGINE CONTROL INDICATOR ILLUMINATED, WHICH MEANT THAT THE ENGINE NEEDED TO BE CHECKED IMMEDIATELY AT A DEALER. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 34,836.

08/15/2019
Components: VISIBILITY/WIPER
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ1HM******
Summary

VEHICLE WAS IN MOTION TRAVELING AT FREEWAY SPEEDS OF ABOUT 65MPH WHEN THE SUNROOF SUDDENLY EXPLODED CAUSING SAFETY HAZARD, LUCKILY CAR WAS KEPT UNDER CONTROL. SUNROOF EXPLODED AND GLASS HIT THE DRIVERS BEHIND ME AS WELL AS MYSELF. WAS GIVEN A QUOTE OF 1,319.00 AND WAS TOLD THAT NO FINANCIAL ASSISTANCE WOULD BE PROVIDED BY VOLKSWAGON AND THAT IT WOULD HAVE TO COME OUT OF POCKET.

07/17/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE EPC AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOM BUSH VOLKSWAGEN, 9850 ATLANTIC BLVD, JACKSONVILLE, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

07/02/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AJ6HM******
Summary

I HAVE A VOLKSWAGEN JETTA GLI 2.0 TURBO. IT CURRENTLY HAS 55,000. I AM HAVING A PROBLEM ON INITIAL START WHERE BY IT RUNS ROUGH, SOMETIMES STALLS AT IDLE AND SOMETIMES STALLS ON INITIAL ACCELERATION. THIS STARTED AS A 30 DAY PROGRESS OF GETTING WORSE. NOW THE YELLOW ENGINE LIGHT COMES ON AND AT THE SAME TIME THE CRUISE CONTROL YELLOW LIGHT APPEARS (INTERMITTENT). COMPUTER DIAGNOSTICS WERE RUN. WHEN TESTS WERE RUN AS A GROUP NO FAILURES REPORTED BUT WHEN RUN INDIVIDUALLY 7 FAULTS OCCURRED INCLUDING CYLINDER MISS-FIRES AND CAMSHAFT ADJ BANK 1 INTAKE ERROR

06/09/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWB67AJ8HM******
Summary

I WAS TRAVELING ON THE HIGHWAY WITH THE CRUISE CONTROL ON AT 65 MPH AND IT SUDDENLY SLOWED DOWN OR DISENGAGED FOR NO REASON. I DIDN'T THINK MUCH OF IT AND RETURNED TO THE SAME SPEED AND TURNED ON THE CRUISE AGAIN. THEN ABOUT 15 MINUTES LATER, WHEN TRAFFIC BEGIN TO SLOW AHEAD, I TRIED HITTING THE BRAKES AND HAD ZERO BRAKING ABILITY. THE CRUISE DID NOT DISENGAGE AND I HAD TO PULL THE E BRAKE TO GET THE CAR TO SLOW DOWN CAUSING THE CAR TO FISH TAIL AND ALMOST HIT A CONCRETE BARRIER.

06/05/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWL17AJ9HM******
Summary

FRONT ASSIST DOES NOT WORK

05/30/2019
Components: ENGINE
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AJ2HM******
Summary

DRIVING ON THE FREEWAY AT 65MPH SUDDEN LOUD NOISE AND VEHICLE ABRUPTLY SLOWED TO 30MPH. DEALERSHIP DETERMINED THERE WERE EXCESSIVE METAL PARTICLES IN OIL PAN. WE HAD TO REPLACE THE ENGINE BLOCK. THIS CAR IS A 2017 WITH 66,748 MILES. WE REPLACED THE ENGINE WITH A USED ONE AND PAID $5306.33

05/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ6HM******
Summary

I START TO SMELL GAS COMING OUT MY AC AN THEN THE CAR START SLOWING DOWN AN WHEN I HIT THE GAS PEDAL TO SPEED UP IT DOESN'T GO PASS 2000 RPM DRIVING ONLY LIKE 15MPH SO I STOP THE CAR AN TURN THE IGNITION OFF AN WHEN I GO BACK TO STARTING THE CAR IT WOKE START

05/20/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING THE VEHICLE, IT LOST POWER. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SHOULDER OF THE HIGHWAY AND NARROWLY AVOIDED A COLLISION. THE VEHICLE WAS TAKEN TO SEASIDE VOLKSWAGEN (1725 AUTO CENTER PKWY, SEASIDE, CA 93955, (831) 394-6666), BUT THE FAILURE COULD NOT BE DUPLICATED OR LOCATED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE SEASIDE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500. *AS *TR

04/10/2019
Components: ENGINE
Incident Date: 05/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJXHM******
Summary

ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 65-75MPH ON THE HIGHWAY WITH 1/4 TO 1/2 FULL TANK OF GAS, MY CAR BEGAN TO STUTTER/HESITATE. IMMEDIATELY THE "EPC" LIGHT CAME ON WITH THE CHECK ENGINE SYMBOL, BLINKING. ALL POWER TO THE ACCELERATOR CEASED. I IMMEDIATELY PULLED OVER ON EACH INSTANCE, TURNED THE CAR OFF AND WAITED 2-5 MINUTES. AFTER WAITING, I SUCCESSFULLY RE-STARTED THE CAR EACH TIME, WITH THE CHECK ENGINE LIGHT REMAINING ON. AFTER THE FIRST INSTANCE, I DROVE <40MPH TO A VOLKSWAGEN DEALER AND LEFT MY CAR TO BE INSPECTED. THE CONCLUSION WAS, "NOT ENOUGH GASOLINE", DESPITE THE TANK READING 1/4 FULL. AFTER THAT INSTANCE, I MADE A POINT TO NEVER LET THE GAS FALL BELOW 1/2 FULL. ON THE TWO OTHER OCCASIONS OF HESITATION/LOSS OF POWER, THE TANK FELL BETWEEN 1/4 AND 1/2 FULL. AFTER PULLING OVER, TURNING THE CAR OFF, AND RESTARTING THE CAR, I IMMEDIATELY DROVE TO A GAS STATION AND FILLED UP TO A FULL TANK WITHOUT BRINGING IN FOR INSPECTION. KEEPING THE GAS TANK ABOVE 1/2 FULL, I HAVE NOT EXPERIENCED THE ISSUE. WHEN THE GAS FALLS BELOW 1/2 A TANK, IT HAS OCCURRED WHILE HIGHWAY DRIVING.

04/02/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ4HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO PUSH THE START BUTTON AND SHIFT INTO PARK TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES IN ONE MONTH AND WAS WORSENING. THE VEHICLE WAS TAKEN TO VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

04/01/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/29/2018
Crash: Yes
Fire: Yes
Vehicle Identification Number: 3VW2B7AJXHM******
Summary

TAKARA RECALL- MY BRAKES JAMMED UP AND WOULD NOT STOP, WHICH RESULTED IN A VEHICLE COLLISION ON NOVEMBER 29, 2018. I TRIED PRESSING THE BRAKES, HOWEVER, THEY JUST WOULD NOT STOP. I WAS DRIVING HOME ON A CITY STREET. THEY HAD DONE THIS AFTER I GOT THEM SERVICED BEFORE AND I NOTIFIED THE DEALERSHIP, HOWEVER, I WAS TOLD THEY WERE FINE.

03/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJXHM******
Summary

PURCHASED VEHICLE NEW. AFTER APPROXIMATELY 15,000 MILES, VEHICLE BEGAN TO PULL TO RIGHT UPON ACCECLERATION. (TURBO ENGINE.) TOOK TO ALL 3 DEALERSHIPS IN THE LAS VEGAS/HENDERSON AREA MULTIPLE TIMES. PUT FOUR NEW MICHELEN TIRES ON IN NOVEMBER, 2018. THE PULL REMAINED CONSISTANT AND IS GETTING WORSE. DEALERSHIPS DIAGNOSED PROBLEM AND DOCUMENTED AS "TORQUE STEER; A DESIGN CHARACTERIST OF TRANSVERSE MOUNTED ENGINE AND TRANS AXLE." AFTER CONDUCTING MY OWN RESEARCH, I DETERMINED "TORQUE STEER" IS A SAFETY PROBLEM. FROM THE WORDS OF A CERTIFIED MECHANIC, "TORQUE STEER IS DUE TO THE MALFUNCTION OF ONE OR MORE SPRINGS LOCATED IN THE TRANS AXEL AND MAY LEAD TO A SEVER SAFETY PROBLEM AS IT GETS WORSE." AT ONE DEALERSHIP, WHILE WAITING FOR MY CAR, I DROVE, WITH THE MECHANIC, A LIKE KIND 2016 JETTA. IT PULLED TO THE RIGHT ALL THE TIME. I WAS TOLD BY ONE OF MY BUSSINESS CLIENTS HER 2014 TURBO JETTA PULLED TO THE RIGHT ALL THE TIME. IN NOVEMBER OF 2018, I RETAINED A "LEMON LAW" ATTORNEY. THE ATTORNEY WOULD NOT TAKE THE CASE UNTIL THEIR FIRM CONCLUDED THERE WAS SUFFICIANT DOCUMENTATION TO SUPPORT THE PROBLEM. THEY TOOK THE CASE AND THE OUTCOME IS STILL PENDING. AFTER 6+ MONTHS, I HAVE NOW CONCLUDED MY CAR IS NOT A "LEMON" AND BELIEVE ALL LIKE KIND JETTA'S WILL EXPERIENCE THE SAME PROBLEM AND THE NHTSA SHOULD CONDUCT AN INVESTIGATION TO DETERMINE IF THESE VEHICLES SHOULD BE RECALLED. MY VEHICLE PULLS UPON ACCELERATION ON ANY CITY STREET, FREEWAY OR HIGHWAY 100%.

12/14/2018
Components: POWER TRAIN
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ8HM******
Summary

HEADED EAST ON HIGHWAY 50 IN CARSON CITY, NV AFTER HAVING STOPPED AT TRAFFIC LIGHT. WOULD NOT SHIFT FROM 4TH TO 5TH GEAR. FOUND CLUTCH NOT WORKING. HAD TO STOP, TURN ENGINE OFF AND MOVE GEAR TO 3RD. STARTED ENGINE & DROVE HOME, HAVING TO TURN IGNITION OFF AND ON AT STOPS. TOWED TO VOLKS DEALERSHIP, RENO, NV ON12 NOV AND PICKED UP DEC 12 AFTER PAYING $2,700.29 REPAIR BILL. DAMAGE TO CLUTCH, FLYWHEEL, PRESSURE PLATE, BEARING - WITH REPLACEMENT OF PARTS.

11/09/2018
Components: STEERING,WHEELS,UNKNOWN OR OTHER
Incident Date: 06/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJXHM******
Summary

VEHICLE CONSISTENTLY PULLING TO RIGHT WHILE DRIVING AT ANY SPEED ON ANY SURFACE STREET.. INCREASES AT ACCELERATION. ALIGNED X 4 IN 2018, TIRES BALANCED, ROTATED, STILL SAME PULL. PURCHASED 4 NEW MICHELIN TIRES ON 11/5/2018. VEHICLE STILL PULLS TO RIGHT. VEHICLE HAS BEEN IN AND OUT OF VOLKSWAGEN SERVICE DEPARTMENT. VEHICLE AT VW SERVICE 11/16/2018. THERE SOLUTION IS ALIGNING VEHICLE OUT OF SPECS TO COMPENSATE FOR RIGHT PULL. WHEN VEHICLE NEEDS FUTURE ALIGNMENT, MY CONCERN IS VEHICLE WILL START TO PULL AGAIN. SERVICE DEPARTMENT SHOULD INSPECT FRONT WHEEL DRIVE COMPONENTS. VEHICLE STILL UNDER FACTORY WARRANTY AND I AM PAYING FOR PORTIONS OF UNSUCCESSFUL "REPAIRS," AND ENTERPRISE RENTAL CAR. FIRST DEALERSHIP SERVICE DEPARTMENT ALTERED DATE I BROUGHT VEHICLE IN AS IT IS DIFFERENT FROM DATE LISTED ON LOANER VEHICLE CONTRACT. SAME DEALERSHIP, AS CONFIRMED BUY SECOND DEALERSHIP, RETURNED MY VEHICLE AS "REPAIRED" WITH OUT OF ALIGNMENT PRINTOUT AND CLEARLY NOT REPAIRED. NEITHER DEALERSHIP HAS, OR IS, TAKING THE TIME TO PROPERLY INSPECT VEHICLE TO DETERMINE CAUSE OF CONSISTENT RIGHT PULL.

11/06/2018
Components: POWER TRAIN
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJH2M******
Summary

UPON PLACING IN REVERSE, THE ENGINE BOGS DOWN, LOWERING THE FRONT END OF THE VEHICLE AND CAUSES A BAD VIBRATION. SHIFTING INTO ANY OTHER GEAR FROM REVERSE CAUSES A HARD JERKING MOTION AS IF IT HAS TROUBLE RELEASING FROM REVERSE GEAR. THIS IS WORSE UPON JUST STARTING THE VEHICLE, OR STARTING AND STOPPING FOR SEVERAL TRIPS IN ONE DAY.

09/14/2018
Components: STEERING
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AJXHM******
Summary

STEERING WHEEL LOCKED WHILE DRIVING CAR, LOCKED FOR 40 SECONDS WHILE TURNING TO RIGHT.

08/10/2018
Components: SERVICE BRAKES
Incident Date: 08/09/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWDB7AJ0HM******
Summary

WHILE TRAVELING DOWN THE ROAD I REALIZED DEAD ENDED, I ATTEMPTED TO APPLY MY BRAKES AT WHICH TIME THEY DID NOT WORK, I LOOKED TO ENSURE NOTHING WAS UNDER IT AND WHEN I SEEN THERE WAS NOTHING ATTEMPTED TO APPLY AGAIN, UNFORTUNATELY THEY DID NOT WORK AGAIN. I ENDED UP CRASHING INTO A BARRIER AND TOTALED THE VEHIUCLE AND SUSTAIN INJURIES BECAUSE OF THE DEFECT.

07/03/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWL17AJ6HM******
Summary

I PURCHASED MY VEHICLE NEW AT 19,000 MILES THE ADAPTIVE CRUISE CONTROL SYSTEM HAS FAILED WHICH ALSO CONTROLS THE AUTONOMOUS BRAKING, THE EXTRA 2500 DOLLARS FOR THIS SYSTEM IS USELESS, AND WILL NOT HOLD A RE-CALIBRATION.

06/27/2018
Components: AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWB67AJ1HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED, INCLUDING THE AIR BAG INDICATOR. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY. THE VEHICLE WAS TAKEN TO UNIVERSITY VOLKSWAGEN MAZDA (5150 ELLISON ST NE, ALBUQUERQUE, NM 87109, (505) 761-1900) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,750.

06/24/2018
Components: STRUCTURE,SERVICE BRAKES
Incident Date: 05/17/2017
Crash: No
Fire: No
Summary

THE BRAKES MAKE NOISE UPON STARTING TO BRAKE AND THIS HAS BEEN HAPPENING SINCE WE OWNED IT . TOOK IT TO THE DEALER WHICH IS GERALD JONES VW AUGUST'S GA AND THEY DIDN'T LOOK AT IT BUT O MY TIPPED OFF THE OIL . THEY SAID THE BRAKE SYSTEM DOESN'T COME WITH A COURTESY CHECK . ALSO THERE WERE SMALL DENTS IN THE CAR FROM THE BEGINNING THAT I MADE THE DEALER AWARE OF AND HE BLAMED ME . EVEN THOUGH O DID I SOFT W HIM SEVERAL BRAND NEW CARS ON THE LOT WITH SMALL DENTS THAT LOOKED THE SAME . I THINK IT NEEDS TO BE REPAIRED AND FREE OF CHARGE

05/16/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWDB7AJ9HM******
Summary

I HAVVE BEEN HAVING ELECTRICAL ISSUES THE PAST THREE-FIVE MONTHS ON THIS VEHICLE TODAY WHEN IN A CAR ACCIDENT THE AIR BAG LIGHTS CAME ON BUT NO AIR BAGS DEPLOYED FIRE AND RESCUE SIAD THEY SHOULD HAVE DEPLOYEED. THE RADIO WOULD TURN ON AND OFF AND SOMETIMES THE HEAD LIGHTS WOULDNT TURN ON.

05/07/2018
Components: POWER TRAIN
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWB67AJXHM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CLUTCH FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLKSWAGEN OF FORT LAUDERDALE, 1660 SOUTH STATE ROAD 7, FORT LAUDERDALE, FL 33317) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 180217385. THE FAILURE MILEAGE WAS 5,300.

04/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

GASES TXICOS EMANAN DEL AIRE ACONDICIONADO HACIA ADENTRO DEL VEHCULO.EL VEHCULO EST EN MOVIMIENTO EN CARRETERAS Y HIGHWAY.

04/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

GASES DEL VEHCULO ENTRAN A TRAVS DEL AIRE ACONDICIONADO.EL VEHCULO EST EN FUNCIONAMIENTO AL EMITIR ESTOS GASES TOXICOS.IN MOTION.

04/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, A FUEL ODOR WAS DETECTED COMING FROM THE AIR CONDITIONING VENTS. THE CONTACT FELT NAUSEOUS, LIGHT HEADED, AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,742.

03/04/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

2017 VW JETTA 1.4L GAS ENGINE JOLTS WHEN PRESSING OR DEPRESSING ACCELERATION PEDAL UNDER 20MI/H. BRAKES TO A SUDDEN STOP (NOT SMOOTH) WHEN BRINGING CAR TO A COMPLETE STOP.

02/17/2018
Components: WHEELS
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJXHM******
Summary

BRIDGESTONE ECOPIA 205/55R16 TIRE ON FRONT LEFT HAND SIDE HAS A BULGE IN THE SIDEWALL. VEHICLE IS A 2017 VW JETTA SE WITH 9653 MILES. TIRE IS ORIGINAL. I HAVE NO RECOLLECTION OF ANY EVENT THAT COULD HAVE CAUSED DAMAGE TO THIS TIRE.

01/24/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/12/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWL17AJ2HM******
Summary

VEHICLE WAS PURCHASED WITH CHECK ENGINE LIGHT ON, RETURNED TO DEALERSHIP AND WAS TOLD IT WAS THE GAS CAP. THE VEHICLE WAS STALLING AFTER THAT. VEHICLE STALLED WHILE DRIVING ON PARKWAY, ALL OF THE DASH LIGHTS CAME ON AND THE ABILITY TO BRAKE AND STEER WAS GONE CAUSING AN ACCIDENT. AIRBAGS DID NOT DEPLOY ON THE FRONT END COLLISION. VEHICLE HAD 1100 MILES ON IT

01/23/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ0HM******
Summary

VOLKSWAGEN DOES NOT OFFER AN OVERRIDE FOR THE TRACRION CONTROL ON THE 2017 JETTA 'S' MODEL, DUE TO THIS I HAVE BECOME STUCK MULTIPLE TIMES IN SNOWY CONDITIONS, WHICH COULD LEAD TO A COLLISION

01/22/2018
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 12/06/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3VW2B7AJ8HM******
Summary

I NEEDED TO MAKE A LEFT HAND TURN FROM A STREET INTO A COMPLEX, WAS STILL MOVING AT APPROXIMATELY 25MPH AND WHEN I WENT TO APPLY THE BRAKES, THE VEHICLE WAS NOT SLOWING OR STOPPING. AS I CONTINUED TRYING TO MAKE THE TURN, THE VEHICLE DID NOT SLOW DOWN UNTIL I HIT THE CURB AND LATER THE WALL WHERE I CAME TO A STOP.

01/06/2018
Components: POWER TRAIN
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW2B7AJ3HM******
Summary

2017 VW JETTA 1.4L GAS ENGINE JOLTS WHEN PRESSING OR DEPRESSING ACCELERATION PEDAL UNDER 20MI/H. BRAKES TO A SUDDEN STOP (NOT SMOOTH) WHEN BRINGING CAR TO A COMPLETE STOP.

12/29/2017
Components: ENGINE
Incident Date: 11/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWDB7AJ9HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WHEELS SEIZED WHICH RESULTED IN THE VEHICLE HITTING THE SIDE WALK WHILE BEING OPERATED APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS DEEMED OPERABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MIKES AUTO BODY WHERE THEY WERE INFORMED OF NHTSA CAMPAIGN NUMBER: 17V070000 (ENGINE AND ENGINE). THE DEALER WAS NOT CONTACTED FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 17V070000 (ENGINE AND ENGINE COOLING) HOWEVER THE CONTACT WAS INFORMED THAT THERE VEHICLES VIN WAS NOT INVOLVED IN THE RECALL. THE MANUFACTURER WAS TOLD TO CONTACT THE NHTSA TO GET THEIR VIN ADDED TO THE CAMPAIGN. THE DRIVER THAT OPERATED THE VEHICLE SUFFERED FROM A HEAD INJURY NO MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

12/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ6HM******
Summary

AS I DROVE HOME ONE NIGHT, THE FUEL GAUGE WAS SHOWING EMPTY WHEN I KNEW THAT THE TANK WAS HALF FULL. THIS IS DANGEROUS FOR A REMOTE, RURAL DRIVER WHO NEEDS TO KNOW HOW MUCH GAS IS LEFT IN THE TANK. NOTHING OUT OF THE ORDINARY WAS PRESENT FOR THIS OCCURRENCE. AFTER I TURNED THE CAR OFF AND TURNED IT BACK ON THE GAUGE WAS BACK TO NORMAL. I WILL BE MONITORING CLOSELY FROM HERE ON OUT.

12/05/2017
Components: STEERING,AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWDB7AJ2HM******
Summary

WHEN TURNING THE STEERING WHEEL IT CLICKS AS IF SOMETHING IS LOOSE. DEALERSHIP HAS REPLACED AIRBAG AND CLOCK SPRING TWICE, STEERING WHEEL STILL CLICKS.

09/25/2017
Components: VISIBILITY/WIPER
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWD17AJ5HM******
Summary

ISSUE ON ZERO INTENSITY OF THE INSTRUMENTS GAUGE ILLUMINATION DURING THE DAYTIME I HAVE EXPERIENCED THE DIMMED INSTRUMENT GAUGES ON MY 2017 JETTA AND CONFIRMED THIS IS DUE TO THE AUTOMATIC ILLUMINATION ADJUSTMENT FEATURE OF THE MODEL. THIS REPORT COVERS ONLY FOR THE SPECIFIC VIN, HOWEVER, THE ISSUE IS CAUSED BY THE DESIGN, ANY MODEL YEAR JETTA AND THE SAME DESIGN ARCHITECTURE MODELS FROM VW WILL HAVE THE SAME ISSUE. I HAVE EXPERIENCED THE ISSUE UNDER BRIGHT SUNLIGHT WHILE DRIVING ON THE REGULAR STREET, BUT A BIT OF SHADY AREA BY NEARBY TREE OR BUILDING. EVEN I'M USING THE SUNGLASSES DUE TO THE REFLECTION OF SUN LIGHT OR DIRECTION OF THE CAR FACING TO AT THAT TIME. MY 2017 JETTA HAS LIGHT SENSOR IN BETWEEN A BIT OFFSET POSITION OF TACHOMETER LETTER "7" AND "8", THAT IS ABOUT 1/4 INCH OR 5 MM DIAMETER IN SIZE, AND THIS SENSOR CONTROLS THE ILLUMINATION OF BOTH TACHOMETER AND SPEED GAUGE. (GRAPHIC LCD DISPLAY AND NEEDLES KEEPS THE FULL BRIGHTNESS.) IT WILL BE DARK IF SURROUNDING IS DARK AND BECOMES BRIGHT IF SURROUNDING IS BRIGHTER. THIS CONTROLS TOO MUCH AND BECOMES ZERO INTENSITY IS NOT ACCEPTABLE ACCORDING TO THE REGULATION "S5.3.2 BRIGHTNESS OF ILLUMINATION OF CONTROLS AND INDICATORS" UNDER "49 CFR 571.101 - STANDARD NO. 101; CONTROLS AND DISPLAYS." I DID CONTACT WITH VW OF AMERICA TO INFORM THIS ISSUE, BUT CUSTOMER CARE REPRESENTATIVE CANNOT DO ANYTHING BEYOND DIAGNOSTIC RESULT AT DEALER THAT THEY ARE INSISTED THE VEHICLE OPERATED AS SPEC. IT IS VERY SIMPLE TO REPLICATE THE SAME ISSUE AT ANY LOCATION, WITHOUT DRIVING AND WITHOUT TURN ON THE ENGINE. IT JUST SIMPLY COVERING THE LIGHT SENSOR AREA BY THE PALM OR ANY CLOTH TO IMITATE THE DARKNESS WHILE IGNITION IS ON. IT IS EVEN DARKER THAN ILLUMINATION WHILE HEADLIGHT ON AT THAT TIME FOR EXPERIMENT. AGAIN, THIS IS UNDER THE DAYLIGHT.

09/01/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2017
Crash: No
Fire: No
Summary

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

08/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWL17AJ4HM******
Summary

MY CAR IS STALLING UPON STARTING INTERMITTENTLY FOR THE LAST 2 MONTHS. I HAVE READ SEVERAL PLACES ABOUT PEOPLE HAVING AN ISSUE OF HAVING CARS OF THIS YEAR STALLING WHILE DRIVING WHICH IS EXTREMELY DANGEROUS. I AM FEARFUL MY ISSUE COULD TURN INTO THIS. I HAVE TAKEN MY CAR TO THE DEALER AND IT IS NOT THROWING ANY CODES. THE DEALER DID SAY THEY HAD CARS COME IN WITH THE ISSUE OF THEM STALLING WHILE DRIVING AND THEY'VE REPLACED THE FUEL INJECTOR MODULE (A $900 REPAIR). I HAVE ALSO CONTACTED VW ABOUT THIS ISSUE WITH NO RESOLUTION. *TR

08/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWL17AJ2HM******
Summary

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, 718-728-8111) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/30/2017
Components: AIR BAGS
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW167AJ0HM******
Summary

THE PASSENGER SIDE AIRBAGS DEPLOYED WITHOUT PROVOCATION IN THE CAR I HAD JUST PURCHASED ON MARCH 21, 2017. I HAD JUST PULLED TO A STOP TO ALLOW A PASSENGER TO DISEMBARK IN THE PARKING LOT OF A CONVENIENCE STORE. THE AIRBAGS DEPLOYED MAKING A HORRIFIC NOISE AND ENGULFING THE INSIDE OF THE CAR WITH WHITE SMOKE. THE CAUSE OF THE DEPLOYMENT IS UNKNOWN. THE CAR DID NOT COLLIDE WITH ANYTHING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP ON APRIL 5, 2017 AND TO THE CORPORATE HEADQUARTERS OF VOLKSWAGEN ON APRIL 7, 2017. THE CASE # IS 170305419. TO DATE THE CAR HAS NOT BEEN SOLVED. NO ONE SEEMS TO HAVE AN EXPLANATION FOR WHAT HAPPENED, AND THE CAR IS STILL STILLING ON THE LOT OF THE DEALERSHIP WHERE IT WAS RETURNED.

7 Recalls

for 2017 VOLKSWAGEN JETTA
03/02/2017
CAMPAIGN NUMBER: 17V070000
ENGINE AND ENGINE COOLING:ENGINE
If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.
Campaign Number: 17V070000
Manufacture: Volkswagen Group of America, Inc.
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/03/2017
CAMPAIGN NUMBER: 17V136000
EQUIPMENT:OTHER:LABELS
Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
Campaign Number: 17V136000
Manufacture: Volkswagen Group of America, Inc.
Components: EQUIPMENT:OTHER:LABELS
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/03/2017
CAMPAIGN NUMBER: 17V137000
EQUIPMENT:OTHER:LABELS
Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
Campaign Number: 17V137000
Manufacture: Volkswagen Group of America, Inc.
Components: EQUIPMENT:OTHER:LABELS
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/05/2017
CAMPAIGN NUMBER: 17V352000
EQUIPMENT:OTHER:LABELS
The mismatched VINs make the vehicle noncompliant with regulatory requirements.
Campaign Number: 17V352000
Manufacture: Volkswagen Group of America, Inc.
Components: EQUIPMENT:OTHER:LABELS
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

22/08/2019
CAMPAIGN NUMBER: 19V615000
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Campaign Number: 19V615000
Manufacture: Volkswagen Group of America, Inc.
Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

23/09/2020
CAMPAIGN NUMBER: 20E064000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Campaign Number: 20E064000
Manufacture: Tenneco Automotive
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Summary

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/10/2020
CAMPAIGN NUMBER: 20V648000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
A fuel leak increases the risk of a fire.
Campaign Number: 20V648000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Get started for free

Get a free preview of the report