EN

2019 Acura RDX 4 DR FWD

2
Recalls
156
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.5%

Complaints
Recalls

156 Complaints

for 2019 ACURA RDX
02/07/2022
Components: UNKNOWN OR OTHER
Incident Date: 02/06/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H60KL******
Summary

I happened to be driving and out the nowhere my rear back trunk window shattered, mind that this is the second time this happens one last year my truck was sitting in the garage and I close my door and just hear a loud bang and my back glass shattered.

02/07/2022
Components: VISIBILITY/WIPER
Incident Date: 02/05/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H65KL******
Summary

For some unknown reason while car was in garage the rear window blew out. I have been told that this is an ongoing problem with this vehicle and manufacturer has no replacement windows available and no time frame when it can be replaced. According to glass replacement company my insurance contacted to replace our window there are hundreds of blown out windows of same vehicle also waiting on replacement glass. I think Acura should put out recall on item. Thank god our vehicle was parked and being driven at the time of occurrence. Any and all help with this matter would be greatly appreciated. I also reached out to Acura and awaiting response since now I have to probably pay months of payments and have no car to drive. Thank you again Robert Casale

02/04/2022
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2022
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h66kl******
Summary

I would like to filed a safety issue dues shatter rear window on my 2019 Acura RDX. Around 1:47 pm on 2/2/2022 I got in my car and start it up and I hear a pop I look back to see what was going on then noticed my rear window was shatter I then got out off the car to inspect what was going on I didn’t not see any Visual impact and item that could damage or shatter my rear window. The temperature at that time was mid 51 degrees and the rear defrost was not active. I have recording and pictures to proved as evidence if need. I believe my car is not the only one with this happening there lots in this particular make and model are having the same issue. This happened at my work parking lot C19 at Boeing Algona Washington

02/03/2022
Components: VISIBILITY/WIPER
Incident Date: 02/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H52KL******
Summary

The rear window shattered car was just sitting there.

02/02/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/30/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H77KL******
Summary

The rear windshield shattered unexpectedly while the car was parked. Seem that others might be having the same issues.

02/01/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/30/2022
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h69kl******
Summary

The rear hatch window unexpectedly blows out and shattered glass, without warning. No impact involved.

01/25/2022
Components: VISIBILITY/WIPER
Incident Date: 01/17/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H69KL******
Summary

Back Glass just randomly shattered after car was started. Car was stationary and not moving. Others have shown similar things happening.

01/14/2022
Components: VISIBILITY/WIPER
Incident Date: 12/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h62kl******
Summary

Common problem with this generation RDX. My back glass shattered once I turned on the rear defroster. Now I have glass in my rear tailgate as well. This problem is being fixed under warranty in Canada but not in the US. Acura/ Honda are aware of this defect and still not doing anything to fix it.

01/06/2022
Components: STRUCTURE
Incident Date: 12/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H39KL******
Summary

My rear windshield popped while my car was parked in my workplace without hitting any thing on it . i read on line lots of owner for Acura had a same problem .

01/03/2022
Components: UNKNOWN OR OTHER
Incident Date: 12/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H66KL******
Summary

Driving on highway when sunroof exploded

01/03/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/02/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H34KL******
Summary

Car went into “limp mode” in a raining day while accelerating - suddenly loses power while check engine light blinks. Nearly hit by following cars on the highway trying to pass other cars. Luckily was able to pull over to the emergency lane. Turned off the engine and turned it back on, the problem went away. A service bulletin related to this well known issue already exists - 20-053. Please act before any serious accident or death happens.

01/02/2022
Components: POWER TRAIN,ENGINE
Incident Date: 01/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H76KL******
Summary

I was driving for approx. 3 hours on the interstate and exited to return home. After stopping at the red light my car would not excel. The rpm where moving up to 4 plus but the car wouldn’t go over 20 miles an hour when pressing the excelerator. No warning lights came on but I pulled over and turned the car off trying to decide what to do. I couldn’t get back on the road driving 20 miles an hour because it wouldn’t be safe. I decided to restarted the car then I drove 2 miles home without incident. I will take the car to the dealer after the holidays because I’m scared to drive it. I bought the car with 25,000 miles and it now has 32,000 miles on it.

12/31/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H34KL******
Summary

The fuel pump was replaced in July 2020 due to a safety recall. That new pump failed on October 2021. No fuel pump fails so quickly unless the pump has same situation. Dealer replaced pump but charged me for part and labor of their own bad job form July 2020. I was lucky that it failed while I was moving at a slow speed in a safe place

12/21/2021
Components: VISIBILITY/WIPER
Incident Date: 12/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8TC2H64KL******
Summary

12/20/21 Clear, 41 degree day, I got in my Acura RDX, closed the door and heard a very loud pop( I thought I had been shot at it was so loud). When I looked out my review window, I noticed the hole in the back windshield. The car was not on. I just closed the door. The whole back hatch windshield was shattered.

11/30/2021
Components: ENGINE
Incident Date: 11/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h6xkl******
Summary

2019 RDX with 20k miles. Was accelerating to go over a rise from low speed to passing speed and power cut out and had to pull to shoulder. Was slightly raining when occurred and 44 degrees out. Check engine light came on. Had to stop vehicle on side of road as power was lost. If wasn’t 0600 in the morn and during busier hours it could’ve caused an accident since I was accelerating to merge. Dealer couldn’t find any codes since vehicle goes into essentially protection mode from just accelerating. Going from 15-55mph. Told me to bring it in again if it happens. I may be injured the next time it happens. Is extremely unsafe where all power is cut when you need it the most. Had vehicle for 1000 miles and has happened once already. Very scary feeling.

11/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H58KL******
Summary

Our panoramic sunroof spontaneously exploded while driving down the road. The explosion caused us to swerve the car and could have potentially caused a crash. If the sunroof shield had been open, glass would have fallen all over the driver and passengers in the car. We immediatly drove to the dealer and were told that something probably hit the sunroof and caused the damage. After advising them nothing hit the roof they said we would have to cover the repair costs. We have filled a claim with Acura and are going through our insurance for a repair. There was no warning prior to the explosion. There was no sign of a point of impact and no damage to anything besides the glass.

10/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H37KL******
Summary

I'm writing this complaint form concerning to a 2019 car I finance at Acura Of Milford. In 9/29/2021 I was driving my 2019 car I smell something burning coming from the car, with no insistence I drove straight to the Acura company. when I got there a lot of smoke is coming Out from the car and its Overheating about to explode. The service advisor gave me a courtesy car to drive .and he told me he was gonna called me. A week goes by he never called me to let know anything about the car. so I went Back to the company. I saw the salesman he told me the mechanic said they couldn't fixed it , My salesman told me if I take the car its gonna do the same thing again, After a few days the company called me they said your car its ready to I said I'm not comfortable to drive this car anymore My life coming first please can you guys change it for me or give me my money back. they said they not gonna change it in they not gonna give my money please can you guys help me with the situation please my is [XXX] or [XXX] thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10/20/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H34KL******
Summary

I was driving and all of a sudden the car started to slow down and wouldn’t accelerate. After a couple pushes on the pedal it just completely shut off. Every mechanical light was on or flashing. I was in the middle of the road terrified but was able to steer over to the side of the street. I called 911. 2 gentlemen tried helping push it out of the way of traffic but we couldn’t get the car in neutral. I was able to get a tow to the dealership and they claimed nothing was wrong. My safety and other drivers were out at risk because I was blocking an entrance lane to a busy shopping center and a police officer had to park behind me. There was no warning, it came out of nowhere. I know there is a class action suit regarding this issue. I refuse to drive the car.

10/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H67KL******
Summary

Was driving my car home and there was a loud explosion. There were no other cars around me and I couldn’t figure out what happened. I was suddenly aware of the noise of air outside and I could immediately hear stuff flying off my roof. I couldn’t safely pull over for a mile. Found a hole in my front moonroof and it was completely shattered. Had my sunshade not been closed I would have been covered with glass. Reading online lots of other Acura RDX owners have had the same thing happen. This is so dangerous.

10/11/2021
Components: ENGINE
Incident Date: 10/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H52KL******
Summary

While driving on a two lane road at app 60 mph, we accelerated to pass a slower car, Our 2019 Acura RDX lost power and coasted down to about 20 mph and the check engine light was flashing. we had no control over the speed of the vehicle (limp mode), which was very scary and could have caused a serious accident. It was raining earlier but not at the time of the incident. This should be a recall and not just a Acura Service Bulletin 20-053 since it can be life threatening.

10/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc1h51kl******
Summary

I was driving on the highway, clear skies, nothing overhead. Then I heard a loud explosion and slowed down thinking I had a blown tire...but I didn't feel the car to pull to any one side no have difficulty steering. Then I started to hear wind noise in the cabin. When I finally exited the highway I looked up and saw that my sunroof was cracked and had caved in. You can hear the crackling noise. When I touched it pieces literally crumbled and fell into the cloth cover below. I believe the sunroof is defective and may have exploded while I was driving. there is no evidence on the roof that it was hit be road debris (no other spots show any dings or signs of damage).

10/06/2021
Components: POWER TRAIN
Incident Date: 10/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H54KL******
Summary

My 2019 Acura RDX suddenly lost power while accelerating on two occasions this year. Both times it occurred in clear weather with temperatures around 80 degrees. The first time it happened was on 7/15/2021 when I was accelerating onto a US Highway. The second time was on 10/4/2021 when accelerating from a stoplight. Both times I had to coast to the side of the road due to loss of power. I was able to restore power by restarting the engine. Please investigate since loss of acceleration can lead to crashes. For example, it can be deadly if it occurs while passing on a 2-lane road or making a left turn in front of oncoming traffic. Thanks.

10/04/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H69KL******
Summary

Vehicle was subject to a relay attack. Perpetrator walked right up to the vehicle and opened the door. My key fobs were far away from the vehicle in the basement. Acura claims there are no known cases of this vehicle hack. However, according to internet sources, Acura/Honda are subject to malicious hacking because their key fobs do not use a "rolling code" system. Other luxury brands have implemented security features which allows the key fob to "sleep" if not moved. See the video of the incident below: https://drive.google.com/file/d/1UiHjcdH-VD0uiHOGj7IbLen9ftJs2q3h/view I want Acura to review the issue and issue a security patch, if deemed appropriate. They are denying everything and maintaining their position that they are aware of "no known issues". Yet the police advised of a criminal ring with 100's of Honda/Acura vehicles stolen this way in NYC, for which the VINS are being scratched off and sold on Craigs list. Please advise if you can assist in this matter. This is a safety issue because when any malicious third party enters a vehicle without permission, they could do anything that would compromise the safety and drivability of the vehicle. Thank you

09/17/2021
Components: ENGINE
Incident Date: 09/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H6XKL******
Summary

For the second time, while accelerating in rainy conditions, the engine lost all power and went into limp mode. The check engine light came on and blinked. I was able to pull over and turn the car off and then back on the the check engine light was gone.

08/24/2021
Components: ENGINE
Incident Date: 08/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h70kl******
Summary

The contact owns a 2019 Acura RDX. The contact stated that upon exiting a highway and coming to a stop light, the vehicle would not accelerate above 25 MPH without warning. The contact was able to reach his destination and after explaining the failure to a friend; he was informed that his vehicle had gone into limp mode. Upon restart of the vehicle, the vehicle returned to normal driving operation. The contact hooked up his vehicle to a scanner and no fault codes were found. The contact then called the manufacturer where he was informed that this failure was a known issue and that he would have to take the vehicle to the dealer three times after experiencing each failure. The contact was not informed as to what would happen after the third visit to the dealer. The contact had taken the vehicle to a dealer where it had yet to be diagnosed and remained in their possession. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.

08/23/2021
Components: ENGINE
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H75KL******
Summary

I was driving in the rain on a dark desolate road. The engine began to malfunction, suddenly losing most power. The car would only go up to 20mph. I believe this condition is known as “limp mode”. Simultaneously the “check engine” light was illuminated. When I pulled off the road I shut the car off. I waited a couple of minutes and restarted the car. The condition miraculously disappeared. This was a very frightening experience because it happened on a major highway in the middle of the night.

08/18/2021
Components: ENGINE
Incident Date: 08/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h58kl******
Summary

Today, when accelerating on an onramp, merging into interstate traffic, the vehicle suddenly decelerated to about 30mph. Traffic, including a semi, was approaching at a higher rate of speed. I was able to get off the into the emergency lane but was concerned about being struck from behind. I stopped the engine, restarted it, and had no further problems. I tried to reproduce the problem but was unable. I contacted the dealer but was told it would be hard to repair if it wasn't reproducible and was advised to see if it recurred.

07/30/2021
Components: ENGINE
Incident Date: 07/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H57KL******
Summary

My wife purchased this car about one month prior to this incident. It was presented as a Certified Pre-Owned vehicle. While traveling on the PA turnpike, the car suddenly and with no warning went into "limp mode", with only enough power available to maintain about 20 mph. The "check engine" light came on, and we continued at about 20 mph on the shoulder, hoping to come to an exit. After a few minutes and no exit in sight, we stopped and turned off the engine while considering what to do next. When the air inside of the car became uncomfortably warm, I turned on the engine so we would have a/c. Immediately, it became apparent that the engine was working normally: no "check engine" light, plus other positive indications. We resumed our trip, arriving home safely. Our safety was at risk since the engine lost power with no warning whatsoever, and occurred while we were in a travel lane. As of this report, the car has not been taken to a dealer.

07/27/2021
Components: ENGINE
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

I exited a highway, decreasing speed to merge with local traffic, tried to accelerate and car revved but would not go over 30 mph. Drove home with safety flashers on, then tried to back into driveway to keep front of the car accessible, but the car would not shift into reverse. Toggled back and forth between drive and reverse and it finally shifted and I back in. Had the car towed to the dealer, they had it for 2 days but could ot duplicate the problem, and told me it was probably a communication error among the various car computers. I have since learned that this has happened twice to my neighbor who also has the same model/year vehicle. I have not gotten any satisfaction from the dealer.

07/26/2021
Components: POWER TRAIN
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H54KL******
Summary

On 7/24/2021 around 6.30pm, the transmission on my RDX suddenly failed. The problem happened when I attempted to accelerated when entering a highway. I temporarily fixed the problem by turning engine off and re-starting.

07/22/2021
Components: ENGINE
Incident Date: 07/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H56KL******
Summary

On July 20 2021, I was driving at 45 mph when I pressed the accelerator and the car did not accelerate while making a loud sound. I pressed it again and it repeated the behavior. Meanwhile the car became slower and slower. There were no warning lamps or messages. I stopped the car and after about five minutes, I restarted it and it worked as usual. However, the technicians at the dealership were unable to confirm the issue with the vehicle losing power while driving through a DTC check. They mentioned that there were no PGM-FI DTCS present and are not sure what component may have malfunctioned. It was so scary, I am afraid to drive this car. This issue is extremely dangerous because the car rapidly decelerated in the middle of the road. This could have easily caused a potentially fatal crash in traffic. It unsafe to drive this car knowing that this issue could repeat at any time without warning.

07/11/2021
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H60KL******
Summary

Vehicle went into limp mode while I was accelerating up to speed onto a highway crossing lanes and driving uphill. All acceleration stopped, and the vehicle quickly decelerated due to being on a steep hill. It was not raining at the time. I had moved into the leftmost lane, and luckily there was a left shoulder to pull the car onto. The check engine light came on and was flashing. I turned the car off and back on, and it started. There could have been a very bad accident.

07/03/2021
Components: ENGINE
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H62KL******
Summary

Driving on the highway ~ 70mph in a rain the vehicle had a loss of engine power and went in to limp mode. It was a harrowing experience in the bad weather with traffic and no place to safely pull to the side of the road. Vehicle would only crawl @ ~ 5mph. This is the second incidence in a year. Its a major safety issue. Acura says it cannot be fixed unless they can duplicate the problem with my vehicle. Highly unlikely that will happen. I pointed out that other owners of the RDX have had the same issues. Acura stated that they do not listen to online forums. This is a serious issue in my opinion that will one day or perhaps already has caused loss of life.

06/01/2021
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H63KL******
Summary

Three hours into a four hour road trip, we had been driving in the rain when needed to overtake a slow car in the right lane. Went to accelerate when car lost all power and a check engine light came on flash. Pulled over to the emergency lane and turned flasher on. Car had to be glided into the lane as there was little to no power when using the gas. Thankfully we had not passed the vehicle yet when we lost power and the car behind us had enough room to slow down. After turning the car off and on again check engine light went off and car had normal power again. We were able to drive it for the next hour without further issue. We will be bringing this into the dealer to have it inspected. Currently car has only around 18k miles on it and have never had this issue before.

05/25/2021
Components: VISIBILITY/WIPER
Incident Date: 05/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5j8tc2h74kl******
Summary

Windshield chips and cracks easily from minor road debris. My 2019 Acura RDX Advanced with approximately 22,000 miles has needed to have the windshield replaced 3 times since purchasing (fourth windshield since buying). The latest replacement lasted less than a week before cracking again. These cracks hinder the structure of the windshield, can obscure view, or refract light; limiting driver visibility and affecting the safety system. Seemingly minor strikes from road debris cause stellate chips and cracks 3-4 inches long that cannot be repaired; requiring complete replacement of the windshield and realigning of camera/radar safety systems. The windshield was replaced by professional service (Acura referral) service center using Acura replacement glass. Based only on my personal experience with other cars, this seems a too common event that is likely the result of a manufacturing defect or design flaw. Speaking with the tech at the service center, he said this is a common problem for this vehicle but could not point to any official reports or references.

04/17/2021
Components: POWER TRAIN
Incident Date: 04/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H71KL******
Summary

ON 4/17/2021 MY WIFE AND I WERE TRAVELING FORM FLORIDA TO CALIFORNIA, WHILE TRAVELING ON I -49N IN LOUISIANA I WENT TO ACCELERATE AROUND A SLOWER CAR AND WHEN I PUSHED THE GAS OUR CAR LOST POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING CAUSING US TO SUDDENLY SLOW DOWN AND ALMOST BEING STUCK BY OTHER AUTOMOBILES IN TRAFFIC. I WAS ABLE TO MAKE IT OVER TO THE SHOULDER OF THE INTERSTATE AND SHUT OFF OUR SUV FOR ABOUT TEN MINUTES AND THE ISSUE WAS GONE.

04/07/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H64KL******
Summary

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT METRO ACURA LOCATED AT 9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9626) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/30/2021
Components: ENGINE
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H70KL******
Summary

I HAD MOVED TO THE LEFT LANE TO PASS A SLOW MOVING TRUCK ON TH PA NORTH EAST EXTENSION. WHEN I HAD ALMOST PASSED THE TRUCK MY ENGINE LIGHT BEGAN FLASHING AND MY CAR STARTED TO DECELERATE. I WAS BARELY ABLE TO GET OVER TO THE SHOULDER. I HAD TO TURN THE CAR OFF AND RESTART IT TO GET THE LIGHT TO STOP FLASHING AND GET THE CAR TO ACCELLERATE. FORTUNATELY IT HAPPENED BEFORE I ENTERED THE TUNNEL.

03/22/2021
Components: VEHICLE SPEED CONTROL,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H31KL******
Summary

CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.

01/25/2021
Components: POWER TRAIN,ENGINE
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H69KL******
Summary

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.

12/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H72KL******
Summary

GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY

12/11/2020
Components: ENGINE
Incident Date: 12/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H74KL******
Summary

TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED UNDER THE HOOD WAITED A FEW MINUTES AND RESTARTED. SEEMS FINE NOW BUT READING ONLINE THIS IS A COMMON AND DANGEROUS OCCURRENCE. IT SEEMS THAT A HIGH NUMBER OF COMPLAINTS MENTION RAIN IN THEIR EXPERIENCES. ACURA NEEDS TO BE FORCED TO DO SOMETHING BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED (MAY HAVE ALREADY HAPPENED).

11/26/2020
Components: ENGINE
Incident Date: 11/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H54KL******
Summary

I WAS DRIVING DOWN AN EXPRESSWAY AND HAD STOPPED AT A TRAFFIC SIGNAL. AS THE SIGNAL TURNED GREEN, I ACCELERATED AND AS SOON AS THE CAR WAS OUT OF THE INTERSECTION, IT WENT INTO THE SO CALLED 'LIMP MODE' WITH ALL POWER GONE. THE CAR STARTED TO FLASH ALL LIGHTS LIKE CHECK ENGINE, BRAKE SYSTEM, ACC SYSTEM ETC. AND I HAD TO STOP ON THE SHOULDER. CALLED EMERGENCY SERVICES AND GOT THE VEHICLE TOWED TO DEALERSHIP. IT IS A DANGEROUS SITUATION AND I COULD HAVE BEEN HIT FROM BEHIND BY OTHER CARS.

11/23/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H59KL******
Summary

ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FORWARD. THIS HAS HAPPENED MANY TIMES. VEHICLE IS STATIONARY, BRAKE HOLD IS ON, ENGINE AUTO OFF IS ON AND SITTING AT A TRAFFIC LIGHT. ENGINE IS OFF BUT CAR IS TURNED ON. AC STARTS WHICH MAKES ENGINE START, ENGINE STARTING CAUSES BRAKE TO RELEASE. THE VEHICLE MOVES FORWARD. IT COULD CRASH INTO ANOTHER CAR OR RUN SOMEONE OVER. IT HAPPENS A LOT. DO I NEED TO REPORT EACH TIME IT HAPPENS?

11/19/2020
Components: SUSPENSION
Incident Date: 11/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H7XKL******
Summary

THE FRONT LOWER CONTROL ARMS HAVE WORN AND REQUIRED REPLACEMENT TWICE SINCE I PURCHASED THE CAR NEW IN MARCH OF 2019.

11/04/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MPH. IT WAS RAINING. I NEEDED TO ACCELERATE QUICKLY IN ORDER TO AVOID A CAR THAT WAS TRYING TO MERGE INTO MY LANE. WHEN I HIT THE ACCELERATOR, THE CAR CUT OFF. THIS CAUSED ME TO LOOSE SPEED AND ALMOST HAVE AN ACCIDENT. I HAD TO RESTART THE CAR TO GET IT BACK INTO DRIVE.

11/03/2020
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H34KL******
Summary

LKAS SYSTEM IS DANGEROUS - WILL PULL TO THE RIGHT THEN SHIFT TO LEFT DRAMATICALLY AND THEN OVERSHOOT MARKERS. WILL TAKE YOU OFF THE ROAD, CAR WILL NOT STAY IN THE CORRECT LANE. DOES NOT RECOGNIZE DOUBLE YELLOW LINES AND CUTS RIGHT ACROSS THEM, SOMETIMES UNEXPECTEDLY. PAYS NO ATTENTION TO THEM DRIVING ON A 8 LANE HIGHWAY, IN THE FAST LANE WITH CRUISE CONTROL ON. I AM PASSING A CAR/TRUCK GOING SLOWER IN THE NEXT LANE TO MY RIGHT. ALL OF A SUDDEN, THE CAR JUST HITS THE BRAKES AND SOUNDS AN ALARM. VERY DANGEROUS, CAN BE HIT FROM BEHIND DUE TO SUDDEN UNEXPECTED BRAKING. MY CAR WAS NOT CLOSE TO THE OTHER VEHICLE ONLY APPROACHING IT. I'VE HAD THE SAME THING HAPPEN WHEN I'M MOVING TO AN EXIT LANE WITH THE BLINKER ON. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. E CAR, I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. STUPID! THE TURN SIGNAL IS IN USE. THESE ARE VEHICLE HAZARDS CAUSED BY THE SO CALLED, ENHANCED SAFETY FEATURES, BUT WHICH, IN FACT, CREATE A SITUATION THAT IS DANGEROUS. IF ANYONE ELSE DRIVES THE CAR, I HAVE TO SPEND TIME EDUCATING THEM OF THE 'PROBLEMS' THEY MAY ENCOUNTER DRIVING THE CAR. I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY AND NEVER WHEN THE CAR IS IN FOR SERVICE. I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL.

09/16/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H73KL******
Summary

1. TWICE WHILE DRIVING, WARNING LIGHTS FLASH "APPROACHING OBJECT" WHEN THERE IS NOTHING AROUND THE VEHICLE, SPEED ABOUT 20MPH, EMPTY, RURAL ROAD, NO BAD WEATHER, 8AM IN THE MORNING. 2. WHEN TRYING TO START THE VEHICLE, THE ENTIRE CAR SHUDDERED AND WOULD NOT TURN OVER. RE-TRIED AND THE CAR STARTED. CAR WAS STATIONARY IN A GARAGE. 3. WHILE DRIVING ABOUT 60 MPH, HWY 29 NORTH IN DANVILLE, VA, THE ENTIRE CAR SHUDDERED FOR 2-3 SECONDS LOSING POWER. THE VEHICLE DIDN'T SHUTOFF AND I WAS ABLE TO RESUME SAFE DRIVING. NO INCLEMENT WEATHER AT THE TIME. 4. WHILE AT A STOP LIGHT IN VIRGINIA, THE VEHICLE LURCHED FORWARD (ACCELERATED ON IT'S OWN) WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND I HAD TO SLAM ON BRAKES. I WAS ABLE TO RESUME SAFE OPERATION AFTERWARDS. NO INCLEMENT WEATHER. NORMAL BUSY TRAFFIC IN NORTHERN VA. REFER TO REPAIR ORDER # 6138673, 7/31/2020, CHEVY CHASE ACURA, BETHESDA, MD FOR ADDITIONAL INFO.

09/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H32KL******
Summary

I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SPONTANEOUSLY EXPLODED. NOTHING HIT IT - THE SOUND WAS LIKE A BALLOON POPPING BUT MUCH LOUDER. THANKFULLY I HAD THE SUN VISOR CLOSED OR ELSE THERE WOULD HAVE BEEN GLASS EVERYWHERE INSIDE THE CAR. I HAVE A GAPING HOLE IN THE SUNROOF. I CONTACTED ACURA AS I SAW THIS SAME PROBLEM REPORTED BY OTHER DRIVERS OF THE SAME MAKE AND MODEL HOWEVER THEY ARE TELLING ME I HAVE TO GO THROUGH INSURANCE.

09/11/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H35KL******
Summary

THIS IS THE SECOND COMPLAINT FOR THIS VEHICLE, THE PREVIOUS COMPLAINT WAS ASSIGNED NHTSA ID NUMBER: 11277657. SIMILAR TO THE INCIDENT THAT WAS PREVIOUSLY REPORTED, WHILE DRIVING ON A HIGHWAY AT A HIGH RATE OF SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, THE CAR WENT INTO LIMP MODE, LOST ACCELERATION, STEERING BECAME DIFFICULT, AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY, WE WERE ABLE TO SAFELY GET THE CAR INTO THE RIGHT HAND LANE AND PULL OFF INTO THE SHOULDER. WE TURNED THE VEHICLE OFF AND WHEN WE TURNED IT BACK ON THE VEHICLE OPERATED NORMALLY. AS WITH THE PREVIOUS INCIDENT, THIS OCCURRED IN THE RAIN. THE CAR WAS BROUGHT TO THE DEALERSHIP AND, AS WITH THE PREVIOUS INCIDENT, WE WERE TOLD THEY COULD NOT DUPLICATE THIS ISSUE AND THE VEHICLE WAS RETURNED TO US. WE WERE TOLD THAT IF THE ISSUE OCCURS AGAIN TO BRING THE VEHICLE BACK TO THE DEALERSHIP. AS STATED IN MY PREVIOUS COMPLAINT, THIS IS AN EXTREMELY DANGEROUS MALFUNCTION THAT COULD RESULT IN A SERIOUS ACCIDENT. THIS TIME MY TWO CHILDREN WERE IN THE CAR. WHAT IS IT GOING TO TAKE FOR ACURA TO FIND AN ACCEPTABLE RESOLUTION TO THIS PROBLEM? HOW MANY OF THESE MALFUNCTIONING VEHICLES ARE ON THE ROAD???

09/10/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

I HAD THE CRUISE AND LKAS ON AND SET TO 75. I MANUALLY CANCELLED CRUISE AND BEGAN TO INCREASE SPEED TO GET INTO ANOTHER LANE. WHILE PRESSING THE ACCELERATOR, MY RDX COASTED AND DECELERATED INSTEAD OF GAINING SPEED. I MADE AN EMERGENCY STOP (AS SAFE AS POSSIBLE) AND PUT THE RDX IN PARK. SHIFTED INTO DRIVE AGAIN AND THE VEHICLE STARTED MOVING. WHEN PRESSING THE ACCELERATOR, SPEED WOULD NOT INCREASE AND I COULD HEAR MY RPMS GOING UP BUT YOU WOULDN'T KNOW IT BY LOOKING AT THE GAUGE. KEEP IN MIND THE MALFUNCTION LIGHT IS BLINKING, SOLID, BLINKING, AND THEN STOPS ALTOGETHER (NEVER HAVE SAW THIS ORANGE LIGHT UNTIL THIS HAPPENED). I TURNED THE VEHICLE OFF AND BACK ON, AND DROVE AWAY LIKE IT NEVER HAPPENED AND THE LIGHT WAS GONE.

09/10/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H55KL******
Summary

WHILE ACCELERATING THROUGH 50MPH THE CAR SUDDENLY STOPS DEVELOPING POWER AND BEGINS TO COAST DOWN TO A STOP, REGARDLESS OF GAS PEDAL INPUT. THE VEHICLES 'MALFUNCTION INDICATOR LAMP', 'ELECTRIC POWER STEERING (EPS) SYSTEM INDICATOR', 'VEHICLE STABILITY ASSIST (VSA) SYSTEM INDICATOR', 'ROAD DEPARTURE MITIGATION (RDM) INDICATOR', 'COLLISION MITIGATION BRAKING SYSTEM (CMBS) INDICATOR', AND 'BRAKE SYSTEM' LIGHT ILLIMINATE SIMULTANEEOUSLY. THE CENTER DISPLAY ROTATES THROUGH THESE PROBLEMS , ADVISES TO AVOID HEAVY ACCELERATION AND HIGH SPEED, AND ADVISES TO SEE THE DEALERSHIP. THIS HAPPENED WHILE MERGING INTO A LANE ON THE HIGHWAY AND COULD HAVE EASILY KILLED ME. THIS CAR MUST BE RECALLED. THIS CAR HAS BEEN MAINTAINED ON ALL REQUIRED INSPECTIONS, IS RUN ON 91OCT GAS, AND WAS JUST IN A CERTIFIED ACURA DEALERSHIP LESS THAN A MONTH AGO FOR AN UNRELATED ISSUE.

09/07/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H72KL******
Summary

DRIVING ON A WET DAY, LOOKING TO ACCELERATE OUT OF HIGHWAY CONSTRUCTION MERGE AS TRAFFIC OPENED UP, THE VEHICLE WENT INTO WHAT I NOW UNDERSTAND IS A KNOWN PROBLEM (BUT NO RECALL) CALLED "LIMP MODE." I FELT A BUMP, ALMOST LIKE A GEAR SHIFT. THE CAR COULD NOT GET OVER 40 MPH. I WAS ABLE TO SAFELY EXIT THE HIGHWAY. PARK AND RESTART. THE ISSUE SEEMS TO HAVE VANISHED, AS I HAVE TESTED IT WITH INCREASINGLY "AGGRESSIVE" ACCELERATIONS UNTIL I FELT COMFORTABLE DRIVING AGAIN ON THE HIGHWAY. IT WAS NONETHELESS VERY CONCERNING. THIS CAN CAUSE A MAJOR ACCIDENT IF IT HAPPENS AT AN INOPPORTUNE TIME. I HAVE ONLY EVER USED 93 GAS. I'VE HAD THE CAR LESS THAN 3K MILES. IT IS A CERTIFIED PRE-OWNED WITH 23K TOTAL. THE ACCELERATION I TRIED WAS INDEED A HARD ONE, BUT THAT IS WHAT THIS CAR IS FOR.

09/03/2020
Components: ENGINE
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H61KL******
Summary

ON TWO OCCASIONS, WHEN DRIVING IN WET WEATHER AT 50-60 MILES AN HOUR ON A 2 LANE ROAD, I ACCELERATED TO PASS A VEHICLE AND THE ENGINE SUDDENLY LOST POWER, WENT INTO "LIMP MODE" AND THE VEHICLE WAS UNABLE TO COMPLETE THE PASSING MANEUVER SAFELY DUE TO LOSS OF ACCELERATION. CHECK ENGINE LIGHT FLASHED CONTINUALLY AS THE VEHICLE COASTED TO AN EVENTUAL STOP. PULLED OFF ROAD, TURNED VEHICLE OFF, AND THEN RESTARTED IT AFTER A COUPLE MINUTES AND THE ENGINE LIGHT WAS NO LONGER BLINKING, VEHICLE WAS OPERATING NORMALLY. SUDDEN LOSS OF ACCELERATION IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS AND COULD EASILY RESULT IN A COLLISION.

09/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H54KL******
Summary

I RECEIVED A RECALL NOTIFICATION ON MAY 28, 2020. I HAVE CALLED THREE TIMES SINCE JUNE 1, 2020 AND I AM BEING TOLD THAT THERE ARE NO PARTS FROM THE MANUFACTURER TO REPAIR THE RECALL.

08/26/2020
Components: ENGINE
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H62KL******
Summary

DRIVING AT HWY SPEED, RAINING AND ACCELERATED PAST SLOW SEMI TRUCKS, CHECK ENGINE LIGHT CAME ON AND VEHICLE WENT IN TO LIMP MODE ALMOST CAUSING AN ACCIDENT

08/24/2020
Components: VISIBILITY/WIPER
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H65KL******
Summary

WINDSHIELD CHIPS, SCRATCHES, CRACKS VERY EASILY. ONCE A CHIP OCCURS, WINDSHIELD CRACK(S) EXPAND SIGNIFICANTLY IN JUST HOURS/DAYS. THIS CAUSES OBVIOUS DRIVER INTERFERENCE OF VISIBILITY. HAVE HAD TO REPLACE 4 WINDSHIELDS PROFESSIONALLY IN 40K MILES AT 18 MONTHS FROM PURCHASE.

08/23/2020
Components: ENGINE
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H58KL******
Summary

WE HAVE HAD THE RDX FOR 18 MONTHS AND HAVE PUT 5,000 MILES ON HER. DURING THIS TIME THE ENGINE HAS STALLED ON US PERHAPS 6 TO AS 8 TIMES; THE STALLS HAVE BEEN AND WORRISOME, COUPLE SECONDS. THE STALLS HAVE OCCURRED MERGING ON THE FREEWAY, AT INTERSECTIONS WHILE MAKING A LEFT OR JUST PUSHING DOWN THE PEDAL WHEN YOUR CRUISING. WE HAVE HAD SEVERAL CLOSE CALLS. YOU DON'T WANT TO BE AROUND HEAVY TRAFFIC WHEN THE STALL HAPPENS. IT IS DANGEROUS.

08/03/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

VEHICLE GOES INTO A "LIMP" MODE DURING HIGH SPEED FREEWAY DRIVING WITH LITTLE OR NO POWER DURING HEAVY RAIN. THIS HAS OCCURRED 5 TIMES IN THE 1ST 20,000 MILES AND DEALER CANNOT FIND PROBLEM AFTER 3 ATTEMPTS. THIS IS A VERY DANGEROUS AND POTENTIALLY CATASTROPHIC SITUATION . THIS HAS RENDERED THE VEHICLE NOT USEABLE DUE TO THE SAFETY CONCERNS.

07/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H52KL******
Summary

MY PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING WEST ON INTERSTATE 64 AROUND MILE MARKER 240

07/13/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H72KL******
Summary

WHILE DRIVING EAST BOUND ON I-64 AT 65 MILES PER HOUR IN THE LEFT LANE THE VEHICLE COMPLETELY SHUT DOWN AND TURNED OFF. WE HAD NO ACCELERATION NO RESPONSE WHATSOEVER. WE COULDN'T GET SAFELY TO THE RIGHT SIDE AND WERE FORCED TO PULL TO THE LEFT NEXT TO THE JERSEY WALL AND IN A VERY DANGEROUS SITUATION. 1/3RD OF OUR VEHICLE WAS STILL IN THE LEFT LANE SINCE THERE WAS VERY LITTLE ROOM ON THE LEFT SIDE OF THE HIGHWAY. WE CALLED THE STATE POLICE AND THEY GOT TO THE SCENE APPROX 15 MINUTES LATER. THE ACURA LINK SYSTEM WOULD NOT WORK EITHER. WE COULD HEAR THE ACURA LINK REP BUT THEY COULDN'T HEAR US. A TOW TRUCK WAS DISPATCHED AND WE HAD THE VEHICLE TOWED TO THE CLOSEST ACURA DEALER. AT THE DEALER THEY INFORMED US THAT THE ISSUE WAS DUE TO A FUEL PUMP RECALL. WE WERE AWARE OF THE RECALL AND TRIED TO HAVE IT ADDRESSED 3 WEEKS PRIOR. OUR COMPLAINT IS THAT THIS FUEL PUMP DEFECT PUT US IN AN EXTREMELY DANGEROUS SITUATION AND WE ARE LUCKY THAT THERE WEREN'T MULTIPLE FATALITIES FROM BEING REAR-ENDED WHILE SHUT DOWN ON THE LEFT SIDE OF A MAJOR INTERSTATE. ACURA NEEDS TO ADDRESS THIS DEFECT WITH ALL SUBJECT VEHICLES IMMEDIATELY.

07/10/2020
Components: ENGINE
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H50KL******
Summary

6 HOURS INTO A CROSS COUNTRY DRIVE, MY WIFE WENT TO PASS A LINE OF SLOWER MOVING CARS IN A DESIGNATED PASSING AREA ON US45 IN MS. AS SHE PUSH DOWN ON THE ACCELERATOR AT 55 MPH, THE CAR DROPPED INTO A LOWER GEAR AS IT ACCELERATED TO 60 MPH, THEN BUCKED AND WHEN INTO LIMP HOME MODE. THE CHECK ENGINE LIGHT STARTED FLASHING, WITH SPEED DROPPING RAPIDLY TOWARDS 20 MPH. SHE WAS ABLE TO GET SAFELY TOWARDS THE SIDE OF THE ROAD, WHERE SHE SWITCHED OFF THE ENGINE. A MINUTE LATER, SHE RESTARTED THE ENGINE. THE CHECK ENGINE LIGHT WAS OUT, AND THE CAR RESPONDED AS IF NOTHING HAPPENED FOR THE REMAINING 2 HOUR.DRIVE HOME. I WAS ABLE TO PULL 4 CODES FROM THE OBDII SYSTEM: P0300, P0301, P0304, AND C1555. THE FIRST THREE ARE FOR MISFIRE OF THE IGNITION SYSTEM, WHILE THE LAST IS FOR AN INCOMPATIBLE SCAN TOOL. THE CAR HAD HALF A TANK OF 93 OCTANE GAS, TEMP WAS AROUND 90 WITH HIGH HUMIDITY. THE CAR HAS 25000 MILES. THIS COULD HAVE RESULTED IN A SERIOUS MISHAP IF THERE HAD BEEN SOMEONE BEHIND HER ATTEMPTING TO PASS ALSO. THERE ARE SEVERAL REPORTS OF THE SAME THING HAPPENING TO OTHER 2019 ACURA RDX'S ON THIS REPORTING SITE, AS WELL AS ON AN ACURA RDX FORUM. SOMEONE AT THE NHTSA NEEDS TO GET ACURA TO GET ON THE BALL AND FIX THIS ISSUE BEFORE SOMEONE GETS KILLED.

07/03/2020
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H65KL******
Summary

WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL KILL ALL PROPULSION AND ALSO THROW MULTIPLE ERRORS IN THE CAR CREATING A HAZARD FOR THE DRIVER. IT SEEMS LIKE THIS SHOULD BE A RECALL.

06/19/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H62KL******
Summary

DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS

06/18/2020
Components: SERVICE BRAKES
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H36KL******
Summary

HAVE HAD A SECOND OCCURRENCE OF A BRAKE PROBLEM WHICH ACURA HAS ACKNOWLEDGE BUT WILL NOT PROVIDE A FIX DATE. ONLY TOLD THAT IT IS A KNOWN PROBLEM BUT ENGINEERS AY IT IS NOT A DANGER. BUT WON'T PUT IT IN WRITING SO DON'T BELIEVE THAT IT IS NOT UNSAFE. I NEED TO ALERT GOV SAFETY DEPT. IN EVENT IS UNSAFE & SOMEONE IS HURT. *TR

06/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H5XKL******
Summary

WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR

06/05/2020
Components: POWER TRAIN
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H5XKL******
Summary

TRANSMISSION DOES NOT DOWN SHIFT APPROPRIATELY WHEN SLOWING OR TRAVELING A LOW SPEED AND THE NEED FOR FAST ACCELERATION IS NEEDED. THERE IS ABOUT A 3 SECOND DELAY BEFORE ANY THROTTLE RESPONSE OR ACCELERATION. CAR IS STUCK IN 5 OR 6 GEAR AND GOING 10-15 MILES PER HOUR AND NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. HIGHLY DANGEROUS DELAY IN ACCELERATION RESPONSE LIKE WHEN CROSS TRAFFIC. THIS WILL GET PEOPLE KILLED. DEALER SAYS IS WORKING AS DESIGNED. BUT IT A VERY DANGEROUS DESIGN FLAW THEN. I CAN SLOW FROM 40 MPH TO 10 MPH AND THEN APPLY FULL ACCELERATION AND THERE IS NO RESPONSE FROM THE VEHICLE FOR 3 SECOND. VERY REPEATABLE. NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. *TR

05/28/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H37KL******
Summary

SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB

05/19/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H51KL******
Summary

DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICATORS DISPLAY ON DASHBOARD FOR REASON OF DECELERATION. NORMALLY IF I AM CLOSE TO A PERSON WHO IS TURNING OFF THE ROAD, SENSORS MAY DETECT THAN AND FLASH BRAKE ON THE DASHBOARD. THIS SAME BRAKING WHEN A PERSON TURNED HAS OCCURRED WHEN I WAS IN THE LEFT LANE CITY ROAD WESTBOUND .THAT VEHICLE WAS APPROACHING ME, A 4 LANE WIDE STREET. I WAS ON THE LEFT LANE OF MY DIVIDE, THE OTHER VEHICLE WAS IN THE RIGHT LINE OF THEIR DIVIDE EASTBOUND. THAT OPPOSITE VEHICLE WAS TURNING RIGHT, MY CAR SLOWED DOWN ALTHOUGH THE OTHER CAR WAS TWICE AS FAR AWAY COMPARED TO THE RIGHT-TURN COMPLAINT ABOVE. NO INPUT FROM ME, NO DASHBOARD WARNINGS, TOO FAR AWAY TO BE CONSIDERED A SAFETY ISSUE. ANOTHER OCCURRENCE: WAS DRIVING STRAIGHT, EST 20MPH CITY ROAD.. CAME TOWARDS A SMALL DIP IN THE ROAD, EST 3' WIDE, SHALLOW. NO VEHICLES ON ROAD. CAR SLOWED DOWN, NO INDICATIONS. I STEPPED ON THE GAS, NO RESPONSE. PRESSED DRIVE BUTTON, NO RESPONSE. AFTER GETTING OVER THE DIP, I PULLED TO THE SIDE OF THE ROAD. TURNED CAR OFF AND RESTARTED, DROVE CORRECTLY AFTER THAT. USED SAME ROAD TO COME BACK, CAR HANDLED DIP IN ROAD APPROPRIATELY. SUMMERTIME DRIVE. SEPARATE ISSUE: BRAKES ARE SQUEALING WHEN I DRIVE CAR AT LOW SPEEDS. CITY ROADS, VARIED SPEED LIMITS; 25MPH TO 40MPH. REVERSING OUT OF PARKING, PRESS BRAKES, SQUEAL. DRIVE TO STOP SIGN, SQUEAL. DRIVE FROM THAT STOP SIGN IN STRAIGHT LINE, CITY ROAD, COME TO STOP SIGN, DOES NOT SQUEAL. ENVIRONMENTS ARE DIFFERENT; USING VEHICLE IN -15F TEMP UP TO 85, 90F. *TR

04/27/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H70KL******
Summary

AFTER A HARD STOP AT A STOPLIGHT, WHEN ATTEMPTING TO ACCELERATE THE CAR WOULD NOT ACCERLATE EVEN WHEN PUSHING HARD AND PUMPING ON THE GAS PEDAL. COULD HEAR THE ENGINE REVING BUT WOULD NOT GO OVER 20 MPH. TOOK IT TO THE DEALER THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. HAPPENED A 2ND TIME WHEN ATTEMPTING TO PASS A CAR. IN THAT INSTANCE I RECALL SPEEDING UP TO PASS THE CAR AND ONCE IN FRONT IF IT HAD TO STEP ON THE BRAKE DUE TO A PENDING STOP LIGHT. WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE REVING UP, BUT THE CAR WOULD NOT GO OVER 20 MPH.

04/05/2020
Components: ENGINE
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H34KL******
Summary

MY 2019 ACURA RDX EXPERIENCED A TOTAL, UNEXPECTED LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS A TRUCK ON A 2 LANE HIGHWAY. ALL PROPULSIVE POWER SUDDENLY DISAPPEARED JUST AS I EXPECTED THE TURBOCHARGER TO KICK IN FOR SAFE PASSING. I FIRMLY DEPRESSED THE ACCELERATOR A COUPLE TIMES WITH ZERO RESPONSE FROM THE ENGINE. THIS WAS ACCOMPANIED BY A SENSE OF THE ENGINE MISFIRING. MY BELIEF IS THAT THIS PROPULSION FAILURE IS RELATED TO A TURBOCHARGER ACTIVATION ISSUE. PLEASE NOTE THAT WHILE MY DEALER HAS FOUND NO ONGOING ENGINE PROBLEM IN MY CAR, THE DEALERSHIP HAS ORDERED TURBOCHARGER RELATED PARTS AND INTENDS TO INSTALL THEM NEXT WEEK. ALSO, WHILE STRANDED, WE SEARCHED ONLINE AND FOUND REFERENCES TO SEEMINGLY SIMILAR ACURA FAILURES THAT OCCURRED IN WET AND RAINY CONDITIONS. WE WERE DRIVING IN COOL AND RAINY CONDITIONS AT THE TIME OF THIS FAILURE. FORTUNATELY, WE AVOIDED A CRASH AND COASTED TO A STOP ON THE LEFT SHOULDER. ENGINE WAS STILL RUNNING AND THE CAR PUT ITSELF INTO CREEP MODE, WHICH ALLOWED MOVEMENT TO THE RIGHT SHOULDER. A VERY DANGEROUS AND POTENTIALLY FATAL ACCIDENT WAS LUCKILY AVERTED. THE VEHICLE WAS HAULED 130 MILES TO MY LOCAL ACURA DEALERSHIP WHICH REPORTED AN ENGINE MISFIRE INDICATION FROM THE CAR'S COMPUTER BUT NO FURTHER INDICATION OF PRIOR OR SUBSEQUENT ISSUES.

03/27/2020
Components: STEERING,WHEELS
Incident Date: 03/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5J8TC2H64KL******
Summary

I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE WHEEL WELL AND THE TIE ROD WAS BROKEN IN TWO. WITNESSES, POLICE OFFICERS WHO RESPONDED TO THE SCENE, AND THE AAA TOW TRUCK DRIVER WERE SHOCKED TO SEE THE DEFECT IN THE TIE ROD, AND ALL COMMENTED THAT HAD I BEEN DRIVING ON A HIGHWAY, I COULD HAVE EASILY BEEN SEVERELY INJURED OR WORSE, OR CAUSED A FATAL CRASH AND HARM TO OTHERS. THANKFULLY THAT DID NOT HAPPEN, BUT THE FACT THAT THE TIE ROD BROKE IN A RELATIVELY NEW CAR MAKES ME EXTREMELY CONCERNED ABOUT EVER DRIVING THIS CAR AGAIN, EVEN IF IT IS SOMEHOW 'REPAIRED'.

03/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H54KL******
Summary

INFOTAINMENT SYSTEM DOES NOT WORK (GOES BANK, FREEZES OR GOES IN AND OUT), SPECIFICALLY CARPLAY WHICH CONNECTS AND DISCONTENTS (IN AND OUT) ON A REGULAR BASIS. I'VE BEEN EXPERIENCING THIS PROBLEM SINCE FIRST PURCHASING THE CAR IN JULY 2018. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW AND FILED A COMPLAINT WITH ACURA, WHICH BLAMES APPLE AND CLAIMS IT'S NOT THEIR PRODUCT'S FAULT. I WAITED UNTIL I GOT A NEW IPHONE THINKING THAT WOULD SOLVE THE PROBLEM; NOW ACURA SAYS MY PHONE IS TOO NEW AND STILL NOT COMPATIBLE. THIS IS A DANGEROUS ISSUE AND DISTRACTING WHILE DRIVING. THE PROBLEM OCCURS WHILE THE CAR IS STATIONARY AND IN MOTION.

02/27/2020
Components: SEATS
Incident Date: 02/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

THE BACK SEAT OF THE VEHICLE IS LOOSE AND ROCKS UP TO AN INCH OR MORE. WE TOOK THE CAR INTO THE DEALERSHIP TO FIX THE PROBLEM AND WERE TOLD THAT THIS WAS STANDARD ON THE 2019 ACCURA RDX. SEATS THIS LOOSE DO NOT SEEM SAFE TO ME. WE HAVE AN INFANT IN A CAR SEAT IN THE BACK SEAT OF THE CAR. HER CAR SEAT IS SUPPOSED TO MOVE LESS THAN ONE INCH WHEN PROPERLY INSTALLED. WITH THE BACK SEAT AS LOOSE AS IT IS, THERE IS NO WAY FOR ME TO INSURE HER SAFETY IN THIS CAR. THE SEAT IS LOOSE ALL THE TIME- REGARDLESS OF WHEN THE CAR IS IN MOTION- AS LONG AS SOMEONE OR SOMETHING IS SUPPLYING ENOUGH FORCE. WE HAVE A VIDEO OF THE SEAT MOVEMENT, BUT THERE IS NO WHERE TO ADEQUATELY ATTACH IT TO THIS REPORT.

02/20/2020
Components: SERVICE BRAKES
Incident Date: 02/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

WHEN USING AUTO BRAKE HOLD WHEN STOPPED IN TRAFFIC AND IF ENGINE AUTO START STOP IS ENGAGED, IF THE AUTO START STOP TURNS THE ENGINE BACK ON THERE ARE TIMES WHEN THE AUTO BRAKE HOLD RELEASES BY ITSELF AND CAR STARTS MOVING FORWARD. THIS COULD BE A SAFETY ISSUE IN CASE THERE IS A PEDESTRIAN IN THE CROSS WALK OR IF THE DRIVER DOES NOT HIT THE BRAKE PEDAL IMMEDIATELY COULD HIT THE VEHICLE IN FRONT. I DO NOT SEE ACURA HAVING ANY RECALL TO FIX THIS. A FORUM LINK OF OTHER PEOPLE REPORTING THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/BRAKE-HOLD-ISSUE-977762/

02/20/2020
Components: SERVICE BRAKES
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H58KL******
Summary

2019 NEW RDX! THE CAR BRAKES SOUND HORRIBLE EVERYDAY! I HAVE BEEN PROMISED OVER 9 MONTHS ITS BEING WORKED ON. I'VE HAD THEM CHANGED 3 TIME BY THE DEALER AND STILL SQUEAKS EVERY TIME I STOP. I'M FEARING FOR MY SAFETY BECAUSE THEY CANNOT FIX THE PROBLEM AND I FEEL THEY WILL FAIL SOON. IT'S A VERY WELL KNOWN PROBLEM IF YOU GOOGLE 2019 AND 2020 RDX BRAKE PROBLEMS THEY GAVE ME A $300 VISA CARD FOR MY INCONVENIENCE!!! I DON'T KNOW WHO TO TURN TO ANYMORE BECAUSE THE COMPANY DOESN'T CARE TO FIX THIS 2 YEAR OLD MODEL'S PROBLEM

01/27/2020
Components: ENGINE
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H3XKL******
Summary

I WAS DRIVING ON A TWO-LANE HIGHWAY IN RURAL MISSISSIPPI. ONCE ON A STRAIGHTAWAY AND WITH PLENTY OF SPACE TO PASS, I ATTEMPTED TO DO SO. AS SOON AS I ACCELERATED, THE PEDAL WENT TO THE FLOOR, I LOST ALL POWER, ENGINE LIGHT FLASHED ON, AND I WAS TRAPPED IN THE LEFT LANE WITH ONCOMING TRAFFIC RACING AT ME. WITH LESS THAN TWO SECONDS TO SPARE AND WITH THE HELP OF DOWNHILL MOTION, I WAS ABLE TO SQUEEZE AHEAD OF THE VEHICLE I WAS ATTEMPTING TO PASS AND INTO THE RIGHT LANE JUST AS ONCOMING TRAFFIC WHIZZED BY. I SAT ON THE SHOULDER OF THE HIGHWAY AND LITERALLY SHOOK FOR ABOUT AN HOUR. THE CAR WAS TOWED TO ACURA OF JACKSON. WHILE SITTING AT THEIR DEALERSHIP, I FOUND ALL THESE SIMILAR COMPLAINTS. LIKE ALL THE OTHERS, NO CODES SHOWED UP AND NOTHING COULD BE DONE. THEY KEPT THE CAR FOR THREE DAYS AND COULD NOT GET IT TO REPLICATE THE SITUATION. I DROVE IT BACK TO TEXAS AND AM JUST WAITING FOR THE ISSUE TO HAPPEN AGAIN...PRAYING THAT IF AND WHEN IT DOES, IT WILL NOT BE A LIFE-THREATENING SITUATION THIS TIME. WHY IS THIS CONTINUING TO BE REPORTED AND NOTHING IS BEING DONE? OTHERS REPORTED THIS HAPPENING IN HEAVY RAIN. I WAS TRAVELING AT 70MPH ON A WET ROAD AT THE TIME. IT WAS CLOUDY, BUT IT WAS NOT RAINING AT THE TIME. THE CAR WAS IN COMFORT MODE AT THE TIME.

01/25/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H66KL******
Summary

WHILE DRIVING MY 2019 ACURA RDX I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE. DURING ACCELERATION MY ENGINE LIGHT STARTED FLASHING AND SIMULTANEOUSLY THE VEHICLE LOST ALL POWER TO THE ENGINE. THIS PREVENTED ME FROM PASSING AND FORCED ME TO FALL BACK IN BEHIND THE VEHICLE I WAS PASSING. THIS WAS EXTREMELY DANGEROUS AND COULD HAVE HAD CATASTROPHIC RESULTS IF ANOTHER VEHICLE WAS APPROACHING. AFTER FALLING BACK IN BEHIND THE VEHICLE I PULLED OFF ONTO THE SHOULDER. I TURNED OFF THE VEHICLE AND WAITED ABOUT 2 MINUTES AND UPON TURNING IT BACK ON; IT WAS BACK TO NORMAL. I PAID NEARLY $50,000. TO HAVE A SAFE AND RELIABLE VEHICLE. THIS VEHICLE IS SO UNSAFE TO DRIVE WITH THIS ISSUE IT BASICALLY SITS IN THE GARAGE. CONTACTING ACURA DEALERS / SERVICE DEPARTMENTS THEY KNOW ABOUT THIS BUT ARE WAITING FOR THE COMPANY ACURA TO COME UP WITH A SOLUTION. THIS VEHICLE IS NOT SAFE AND MY LIFE AND FAMILY'S LIFE WERE PUT INTO JEOPARDY. ACURA DOESN'T HAVE THE RIGHT TO PUT THEIR CUSTOMERS LIVES IN JEOPARDY. THEY NEED TO FIX THIS ISSUE OR ALLOW THEIR CUSTOMERS TO RETURN THIS DEFECTED VEHICLE IMMEDIATELY.

01/22/2020
Components: STRUCTURE
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H33KL******
Summary

ON TV NEWS AFTER SEEING A COUPLE OF CARS EVEN A SMALL SUV OVERTURNED IN THE EXACT LOCATION I DAMAGED MY ACURA RDX. I DECIDED TO REPORT MY ACCIDENT. NOT SURE THE EXACT DATE BUT GIVE OR TAKE OCTOBER 15,2019. IT WAS IN THE BEGINNING OF CONSTRUCTION AT THE CORNER OF TREMONT AVE AND VAN NEST A ISLAND WAS CONSTRUCTED WITH WHAT WOULD BECOME A STAND UP TWO AND A HALF FOOT SQUARE BOX WHICH LOOKS LIKE THE BASE FOR A STREET LIGHT.I WAS MAKING A LEFT HAND TURN AT THE LIGHT.THIS STOOD IN A BLIND SPOT NO MARKINGS NO BARRICADES NOTHING NO CONES AND NO FLAGS . I DIDN'T KNOW ANYTHING UNTIL I FELT AND HEARD THE BOOM BANG. I THEN GOT OUT AND LOOKED AND REALLY SAW NOTHING DIDN'T WANT TO HOLD UP TRAFFIC IT WAS AROUND 6-7 PM. I LOVE MY VEHICLE.IT IS A LEASE BUT I TAKE SUCH GOOD CARE OF IT. I LOOKED AT IT AGAIN AND WAS BROKEN HEARTED THE IMPACT WAS FROM THE BOTTOM WHICH CAUSED BODY DAMAGE

01/17/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H78KL******
Summary

2019 ACURA RDX ADVANCE SH-AWD ODOMETER 12,900 TUESDAY 01/14/2020 14:20; LKAS ON, COMFORT MODE, ENGINE IDLE STOP/START CANCELLED WITH THE BUTTON, 60 DEG F. ON A 300+ MILE ROAD TRIP, THE LATTER HALF UNDER HEAVY RAIN. NEARING MY HOME, THE RAIN WAS ALMOST STOPPED, AND AS I ACCELERATEDUP A LONG STEEP GRADE, THE RDX FELT LIKE IT RAN OUT OF GAS. IT JUST SPUTTERED ALONG UP THE HILL UNTIL I CAME TO A DRIVEWAY AND TURNED IN. I NOTICED THE ENGINE LIGHT WAS ON. I TURNED OFF THE ENGINE, WAITED A FEWMINUTES, THEN IT RESTARTED AND HAS BEEN OK SINCE THEN. I DID NOTICE THE NEXT DAY THAT THE IDLE START/STOP FUNCTION IS "UNAVAILABLE" AND THE CAR CONTINUES TO RUN WITH THE FOOT ON THE BRAKE. I DO QUITE A BIT OF 2 LANE TRAVEL, AND OFTEN MUST PASS SLOWER TRAFFICUNDER FULL POWER. IF THIS SITUATION OCCURS DURING A PASSING MANEUVER WITH SHORT SITE DISTANCE, IT WOULD BE DISASTROUS. BASED ON THIS FEAR, MY DRIVING ABILITY IS NOW SEVERELY LIMITED UNTIL THIS PROBLEM IS DIAGNOSED AND RESOLVED.

01/13/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H54KL******
Summary

MY BRAND NEW 2019 ACURA RDX THAT HAD 9200 MILES ON IT SHUT DOWN ON ME ON THE FREEWAY. IT WAS RAINING AND I PULLED OUT TO PASS, GOING ABOUT 75 MPH, AND IT WENT INTO WHAT I NOW KNOW IS LIMP MODE AND THE ENGINE LIGHT FLASHED ON AND OFF AND THE ENGINE WAS MAKING A DIFFERENT SOUND THAN NORMAL. I HAD SOMEONE TAILGATING ME, SO I AM LUCKY IT DIDNT CAUSE AN ACCIDENT. GOT PULLED OVER AND CALLED THE DEALERSHIP AND THEY SAID IT NEEDED TO COME IN. THEY SPECULATE RAINDROPS GOT ON THE ENGINE FILTER (FORGET THE NAME) AND THE CAR THOUGHT IT WAS MALFUNCTIONING AND SHUT DOWN. I HADNT TURNED THE CAR OFF BECAUSE I WAS AFRAID ID BE STRANDED, SO I DONT KNOW IF IT WOULD HAVE RESET ITSELF. STILL, I BOUGHT THIS CAR FOR DEPENDABILITY AND IVE LOST ALL TRUST. I HAD HAD THREE ACURA CARS BEFORE THIS. IVE BEEN TOLD THERES NO FIX AND ENGINEERS ARE WORKING ON IT BUT THEY COULDNT RECREATE THE SITUATION AND ITS WORKING OKAY NOW. THIS IS A SAFETY ISSUE. I COULD HAVE BEEN ON A TWO-LANE PASSING AND COULDNT GET BACK IN WHEN IT SHUT DOWN BEFORE AN ONCOMING CAR! SO I CANT DRIVE IT IN THE RAIN OR PASS NOW? THE DEALERSHIP HAD ONE OTHER RDX DO THE SAME THING AND IM READING SEVERAL ONLINE. I FEEL LIKE ITS RUSSIAN ROULETTE. DO I JUST HAVE A LEMON OR IS IT A DESIGN FLAW? IM SCARED! THE CAR IS STILL AT THE DEALERSHIP, BUT THERE'S NOTHING THAT CAN BE DONE BECAUSE EVERYTHING CHECKS OUT. THEY DON'T HONESTLY KNOW WHAT TO DO, SO THE POSSIBILITY OF BEING STRANDED OR MISSING A FLIGHT OR BEING INJURED OR KILLED IS NOT OFF THE TABLE! THEY KNOW THEY HAVE A PROBLEM BUT NOT MAKING IT PUBLIC KNOWLEDGE. IT'S A BRAND NEW DESIGN SO THERE MUST BE A FLAW.

12/28/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H63KL******
Summary

WE TURNED ONTO THE ON-RAMP OF I40 WEST IN ARKANSAS AT EXIT 58 HEADING WEST. I ACCELERATED TO GET UP TO SPEED TO MERGE ONTO THE HIGHWAY. WHEN I REACHED 70MPH THE CAR STOPPED ACCELERATION AND VERY RAPIDLY SLOWED TO 20MPH IN FRONT OF MULTIPLE CARS AND SEMI TRUCKS. I WAS LUCKY TO HAVE BEEN MISSED BY THE TRAFFIC BEHIND US AND WAS ABLE TO GET TO THE RIGHT SHOULDER. THE CAR WOULD NOT ACCELERATE PAST 10-20MPH. WE LIMPED TO THE NEXT EXIT AND FOUND A PARKING LOT. I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO BE WORKING CORRECTLY AGAIN. MY ENTIRE FAMILY COULD HAVE EASILY BEEN KILLED! DURING THE INCIDENT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL TURNING THE CAR OFF AND BACK ON.

12/16/2019
Components: AIR BAGS
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H67KL******
Summary

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING INDICATOR WAS ILLUMINATED WHILE HIS WIFE WAS OCCUPYING THE SEAT. THE VEHICLE WAS RESTARTED TWICE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTOSPORT ACURA OF DENVILLE (3109 ROUTE 10 EAST, DENVILLE, NJ 07834, (973) 298-0330), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10088356. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 14,000.

12/10/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H7XKL******
Summary

WHEN A LIGHT SNOWFALLS AND COVERS THE A BADGE ON THE FRONT OF THE VEHICLE A WARNING LIGHT SHOWS UP SAYING RADAR IN AN ORANGE BOX AND SAYS SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE RADAR OBSTRUCTED. IN SNOW YOU NEED ALL SYSTEMS WORKING. I WAS DRIVING ON CITY STREETS.

12/02/2019
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H69KL******
Summary

I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN

11/19/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H65KL******
Summary

TL* THE CONTACT OWNS A 2019 ACURA RDX. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE NORMALLY; HOWEVER, THE INSTRUMENT PANEL SEIZED. THE VEHICLE WAS TAKEN TO PARAGON ACURA (56-02 NORTHERN BLVD, WOODSIDE, NY 11377, (347) 862-9539) WHERE IT WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN UPDATE WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

11/07/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H53KL******
Summary

THE ABOVE MENTIONED VEHICLE WAS LEASED IN MARCH 2019. I HAVE RECENTLY EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM THAT COMES STANDARD WITH MY VEHICLE. THE SCREEN IS GOING BLACK AND NOT RESPONDING WHILE THE VEHICLE IS IN MOTION ON A BRIDGE. THIS IS CAUSING MY BLUETOOTH, BLINDSPOT ASSIST, NAVIGATION, AND ENTIRE COMPUTER SYSTEM TO MALFUNCTION. I AM ALSO HAVING ISSUES WITH THE VEHICLE STARTING. IT WAS AT ONE POINT I WAS TOLD TO PLACE MY KEY NEAR THE START BUTTON IN ORDER FOR THE VEHICLE TO START. I WAS INFORMED BY DANIEL FLORES OF ACURA OF WAPPINGER FALLS THAT THEY ARE AWARE OF THE ISSUE BUT THEY HAVE NO IDEA WHEN THE ISSUE WILL BE RESOLVED. I AM AFRAID THAT I WILL BE PLACED IN A SITUATION WHERE MY VEHICLE WILL NOT START OR CAUSE A SAFETY ISSUE FOR MYSELF OR A PEDESTRIAN. MY VEHICLE IS LESS THAN A YEAR OLD AND I HAVE I INVESTED MORE THAN $10000 IN IT. THE ONLY WAY FOR ME TO GET OUT OF IT IS TO SPEND AN ADDITIONAL $133.00 A MONTH (WHICH I DO NOT HAVE) AND CHANGE THE VEHICLE OUT TODAY!!!. I AM LOOKING FOR HELP. MY HUSBAND RECENTLY HAD A 2013 NISSAN ROGUE CATCH ON FIRE IN MY DRIVEWAY JUST UNDER MY BEDROOM WINDOW. I AM AFRAID THAT SOMETHING LIKE THIS MAY OCCUR AGAIN.

11/03/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H67KL******
Summary

ERRATIC DISPLAY OPERATION CAUSES DRIVER DISTRACTION PROBLEMS AND POSSIBLE DAMAGE TO CAR OPERATION (TRANSMISSION). AS SHOWN IN ATTACHMENTS IT DISPLAYS SYSTEM ERROR. THE INFOTAINMENT SYSTEM SCREEN GOES DARK. TIRE PRESSURE DISPLAYS FALSE INFORMATION. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES; EACH TIME THE DEALER SAYS NOTHING WRONG OR THEY BELIEVE PROBLEM WILL BE FIX WITH THE RADIO UPDATE. THEY CONSTANTLY RESET THE VEHICLE AND WRITE ON THE REPORT, NO PROBLEMS FOUND. MY OPINION IS THAT THERE IS AN INCOMPATIBILITY WITH THE VEHICLE ELECTRONICS AND THE DISPLAY SYSTEMS IN THE VEHICLE AND THE INFOTAINMENT SYSTEM THAT ACURA IS USING TO PRESENT VEHICLE DATA TO THE DRIVER. IMG_0807 SHOWS THE WARNING OF LOW TIRE PRESSURE WHEN IN FACT ALL TIRES HAVE CORRECT PRESSURE. IMG_0802 SHOWS SYSTEM ERROR WHEN TRYING TO ACCESS A RADIO STATION. IMG_0801 SHOWS THE SYSTEM REQUIRES AN UPDATE BUT NO DEALER OR SERVICE GROUP HAS THE UPDATE. I'M UNABLE TO SHOW THE BLANK OR FLICKERING DISPLAY. THIS IS DANGEROUS BECAUSE YOU CAN'T TELL IF THE VEHICLE IS IN COMFORT MODE OR SPORT OR SNOW

11/02/2019
Components: ENGINE
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H35KL******
Summary

ON OCTOBER 30, 2019, I WAS PASSING A DUMP TRUCK ON RT. 539 IN NEW JERSEY, I HAD JUST ACCELERATED TO COMPLETE THE PASS. AS I WAS COMPLETING THE PASS, THE ENGINE LOST POWER AND THE ENGINE MALFUNCTION LIGHT BEGAN BLINKING, I'VE BEEN TOLD THE VEHICLE WENT INTO LIMP MODE. THE CAR DECELERATED AND WOULD NOT GO OVER 20 MPH. I WAS QUICKLY ABLE TO PULL ONTO THE SHOULDER TO AVOID BEING HIT BY THE TRUCK I JUST PASSED. ONCE IN THE SHOULDER, I TURNED THE VEHICLE OFF. WHEN I TURNED THE VEHICLE BACK ON, THE ENGINE MALFUNCTION LIGHT WAS NO LONGER FLASHING AND THE CAR RESUMED NORMAL OPERATIONS. I CONTACTED THE LOCAL ACURA DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE FROM OCTOBER 30 UNTIL NOVEMBER 1, I WAS TOLD THAT THERE WERE NO STORED CODES ON THE VEHICLE. THE VEHICLE WAS TEST DRIVEN FOR 60 MILES, THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS RETURNED TO ME, I WAS INFORMED IF THE ISSUE OCCURS AGAIN TO BRING IT BACK. THIS VEHICLE HAD APPROXIMATELY 10,500 MILES ON IT AT THE TIME OF THE INCIDENT. THIS IS A VERY DANGEROUS PROBLEM, I NARROWLY AVOIDED BEING IN A CAR ACCIDENT.

10/29/2019
Components: ENGINE
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H63KL******
Summary

CAR GOES INTO "LIMP MODE" AND LOSES ALL ENGINE POWER AT HIGHWAY SPEEDS. HAS HAPPENED 4 TIMES, TWICE PUTTING MY SAFETY IN JEOPARDY. THE FIRST TIME IT HAPPENED I WAS ACCELERATING ONTO THE HIGHWAY. I PULLED OVER AND RESTARTED THE VEHICLE, ATTRIBUTING IT TO A ONE TIME GLITCH. IT HAPPENED THE SECOND TIME WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON THE HIGHWAY. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO RESTART THE VEHICLE AND DRIVE INTO THEIR SHOP. THE THIRD TIME IT HAPPENED I WAS ACCELERATING ONTO A HIGHWAY FROM THE ON RAMP. I CALLED AND LEFT A MESSAGE FOR THE DEALERSHIP. THE FOURTH TIME IT HAPPENED I WAS ATTEMPTING TO PASS A SEMI TRUCK IN A CONSTRUCTION ZONE. MY RDX LOST ALL ENGINE POWER AND I WAS FORCED TO TURN ON THE FLASHING EMERGENCY LIGHTS AND COAST UNTIL I REACHED THE END OF THE CONSTRUCTION ZONE. ACURA HAS REPEATEDLY DENIED THE EXISTENCE OF THIS PROBLEM AND TOLD ME I WAS THE ONLY ONE EXPERIENCING THIS ISSUE. THE APPROXIMATELY 20 COMPLAINTS FILED WITH THE NHTSA INDICATE OTHERWISE. ACURA HAS REFUSED TO RESOLVE THIS ISSUE, CLAIMING THEY CANNOT DUPLICATE IT. A RECALL SHOULD BE INSTITUTED BEFORE SOMEONE IS INJURED OR KILLED BY THIS SERIOUS SAFETY ISSUE.

10/25/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H32KL******
Summary

ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HALFWAY PAST THE LOG TRUCK THE VEHICLE LOST POWER AND SLOWED TO 35-40 MPH OR SO (MAYBE SLOWER, AS I AM GUESSING--- I WAS NOT LOOKING AT THE DASH). I WAS SCARED THAT I COULD NOT COMPLETE MY PASS OF THE TRUCK. FORTUNATELY, AFTER 5-10 SECONDS, THE TRUCK DRIVER NOTICED SOMETHING WAS AMISS, AND HE SLOWED DOWN TO LET ME PASS AT MY SLOWER SPEED. I PULLED OFF AND WAS GRATEFUL FOR TWO THINGS. FIRST THAT NO ONE WAS COMING THE OTHER WAY, AS A HEAD ON COLLISION COULD HAVE TAKEN PLACE. SECOND, THAT THE TRUCK SLOWED TO PERMIT ME TO PULL OFF ON THE RIGHT SHOULDER. THIS TOOK PLACE ABOUT 220PM. AFTER PULLING TO THE SHOULDER, AND LEAVING THE RDX RUNNING, I WAITED FOR SEVERAL MINUTES, AND TRIED TO PULL FORWARD. THE LIMITED POWER CONDITION REMAINED. AND THE ORANGE ENGINE SYMBOL CONTINUED TO APPEAR ON THE DASH. I SUSPECT THE ORANGE SYMBOL APPEARED WHEN I LOST POWER, BUT I WASN'T LOOKING AT THE DASH. AFTER SEVERAL MORE MINUTES, I TURNED THE CAR OFF AND WAITED FOR SEVERAL MORE MINUTES. WHEN THE CAR RESTARTED, THE SYMBOL WAS GONE, AND REGULAR POWER HAD RETURNED. I DROVE ABOUT 100 YARDS, AND THEN RE-ENTERED RT#171 WHEN THERE WAS NO ONE COMING BEHIND ME. THE RDX OPERATED FINE THEN AND I COMPLETED A 3.5 HOUR DRIVE TO MYRTLE BEACH. I DROVE NORMAL FROM THERE TO NAPLES FL OVER THE NEXT 5 DAYS WITH NO ISSUES. BUT, I DIDN'T TRY TO ACCELERATE BY DEPRESSING THE PEDAL TO THE FLOOR IN THE RAIN. THERE WAS A CLEAR SAFETY INCIDENT AT 220PM OCT 16TH. .

10/14/2019
Components: SERVICE BRAKES
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H67KL******
Summary

BRAKES INTERMITTENTLY MAKE SQUEALING NOISE (SINCE NEW) THAT SOUND LIKE THE BUILT IN WEAR INDICATORS THAT ALERT YOU THERE IS A PROBLEM WITH THE BRAKES. MY SAFETY CONCERNS IS THAT I HAVE HAD TO ACCEPTED THE NOISES AS NORMAL AND IF THERE WERE A PROBLEM WITH THE BRAKES I MOST LIKELY WILL IGNORE THE WEAR INDICATOR NOISE, LIKE THE STORY OF THE LITTLE BOY THAT CRIED WOLF. PEOPLE RIDING IN THE CAR, HEARING THE NOISES THAT I NO LONGER NOTICE HAVE MADE COMMENTS THAT I NEED TO HAVE THE BRAKES CHECK.THE CAR HAS BEEN TAKEN SEVERAL TIMES TO THE ACURA DEALER WHO SAYS THAT IT IS A COMMON ISSUE BUT CAN NOT DO ANYTHING TILL ACURA ISSUE A FIX. I HAVE TALK TO ACURA CUSTOMER RELATIONS SEVERAL TIMES BUT THEY HAVE NOT OFFERED ANY SOLUTIONS.PLEASE HELP.

10/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H67KL******
Summary

REFERENCE A SAFETY CONCERN CAUSING DRIVER DISTRACTION. THE INFOTAINMENT SYSTEM SHOULD REDUCE DISTRACTION, ALLOWING THE DRIVER TO GIVE MORE ATTENTION TO DRIVING, BUT THE OPPOSITE IS OCCURRING. EXAMPLE : INTEGRATING CELL PHONE TO CARS BUILT IN HANDS FREE DEVICE, BUT IT DOES NOT WORK SOMETIMES CAUSING DISTRACTIONS. OTHER EXAMPLES ARE 2: SOMETIMES THE DISPLAY SCREEN STARTS FLASHING BACK AND FORTH FROM DARKER TO BRIGHT. THIS IS VERY DISTRACTING AT NIGHT WHEN THE SCREEN GOES INTO A BRIGHT DAY MODE. I KEEP A SPARE TOWEL HANDY TO COVER IT UP WHEN THIS OCCURS. 3: THE INFOTAINNMENT SYSTEM SOMETIMES STAYS IN A LOCK UP MODE SAYING "LOADING" AND THE BACK UP CAMERA SOMETIMES WILL NOT DISPLAY. THIS IS OF CONCERN BECAUSE I HAVE GRAND CHILDREN. 4: WHEN STARTING THE CAR THE XM MUSIC COMES ON LOUD AND CONTROLS (KNOB & LEVER) WILL NOT FUNCTION TO LOWER THE VOLUME DISTRACTING DRIVER WHILE BACKING OUT OF GARAGE. SOMETIMES LOSS OF FUNCTION CONTROLLING THE VOLUME IS SHORTER TERM, OTHER TIMES WENT FOR 30 MINUTES. 5: NAVAGATION SYSTEM STOPS WORKING IN ROUTE CAUSING DISTRACTION TO FIND A PLACE TO PULL OVER AND SWITCH TO SMART PHONE. 6: NUMEROUS OTHER ISSUES OCCUR ON WEEKLY BASIS DISTRACTING DRIVING. I HAVE TAKEN THE CAR TO DEALER SEVERAL TIMES TO REPAIR THIS WITH NO RESULTS AND THEM SAYING THIS IS A COMMON PROBLEM, WAITING ON ACURA TO COME UP WITH A FIX. I HAVE ALSO COMMUNICATED WITH ACURA, NO RESULTS. JUST BEING STRUNG ALONG FOR 1 YEAR NOW. VIDEOS OF THE ISSUES ARE AVAILABLE. PLEASE HELP.

10/09/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS

10/07/2019
Components: ENGINE
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H31KL******
Summary

ON OCTOBER 6, 2019 I WAS TRAVELING WEST ON INTERSTATE 80 IN WESTERN PENNSYLVANIA AT ABOUT 70 MPH. ACCELERATED IN THE LEFT LANE TO PASS ANOTHER VEHICLE WHEN THE ENGINE LOST POWER.. PULLED OVER TO THE SHOULDER AS MAXIMUM SPEED DROPPED TO 40, THEN 20, THEN ABOUT 10. CHECK ENGINE LIGHT WAS BLINKING AN ENGINE WAS RUNNING ROUGH. HAD CAR TOWED TO DEALER. IT IS CURRENTLY BEING EVALUATED.

09/27/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H66KL******
Summary

CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE

09/22/2019
Components: ENGINE
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H37KL******
Summary

VEHICLE LOST ALL ENGINE POWER WHEN ACCELERATING TO PASS FROM APPROX 60 MPH. CHECK ENGINE LIGHT CAME ON, PULLED TO THE SHOULDER AND POWER WAS STILL NOT PRESENT UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED. HAS HAPPENED ON A FEW OTHER OCCASIONS, VERY DANGEROUS IF PASSING ON A 2 LANE HIGHWAY.

09/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H52KL******
Summary

WE PURCHASED THIS VEHICLE NEW IN APRIL 2019. TODAY FOR THE FOURTH TIME SINCE WE PURCHASED THIS LEMON OUR DISPLAY SCREEN WENT OUT AND WE ARE HAVING TO BRING THIS CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS IS A SAFETY ISSUE SINCE WHEN OUR DISPLAY SCREEN GOES OUT WE ARE UNABLE TO SEE OUR BACKUP CAMERA WHICH IS A REQUIRED SAFETY DEVICE

09/16/2019
Components: AIR BAGS
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

AT TIMES, EVEN WHILE DRIVING, THE PASSENGER AIRBAG "OFF LIGHT" STAYS ON WHEN A PASSENGER IS THE FRONT PASSENGER SEAT, I HAVE TAKEN THE ACURA RDX TO THE DEALER 4 TIMES AND IT HAS NOT BEEN FIXED. IT HAPPENS REGULARLY WHEN MY WIFE IS THE PASSENGER, SHE WEIGHS 110 POUNDS. IN THE ACURA OWNER'S GUIDE IT SAYS THE SENSOR DETECTOR SHOULD TURN OFF THE "AIRBAG OFF" INDICATOR WHEN IT DETECTS SOMEONE OVER 65 POUNDS. THE ONLY WAY TO GET THE "AIRBAG OFF" LIGHT OFF IS TO TURN THE ENGINE OFF AND RESTART THE CAR. THIS IS A MAJOR SAFETY ISSUE SINCE THE PASSENGER WILL NOT BE PROTECTED WHEN THE "AIRBAG OFF" IS INDICATED. WE HAVE PROVIDED THE DEALER WITH VIDEOS OF THIS HAPPENING.

09/02/2019
Components: POWER TRAIN,ENGINE
Incident Date: 08/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H78KL******
Summary

WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!

08/30/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H36KL******
Summary

BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.

08/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H61KL******
Summary

THE ACURA'S INFO-MOBILITY/APPLE CAR PLAY STOPS WORKING. MAKING THE HANDS FREE FEATURE TO THIS CAR INOPERABLE. THE RADIO AND GPS FEATURES AS WELL AS THE BLUETOOTH AND APPLE CAR PLAY ALL STOP WORKING AND OR FREEZE AFTER A FEW MINUTES.

08/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H7XKL******
Summary

THE VEHICLE DOES NOT DISPLAY ELAPSED DRIVING TIME. THIS IS OUR EIGHTH ACURA. EVERY PREVIOUS ONE HAD THIS DISPLAY AS HAD EVERY CAR WE EVER OWNED OR LEASED OVER THE PAST 35+ YEARS. THIS IS A SAFETY ISSUE. I NEED TO KNOW MY DRIVING TIME IN ORDER THAT I CAN STOP TO REST OR CHANGE DRIVERS.

08/23/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H74KL******
Summary

WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOARD SCREEN AND THE ILLUMINATED NAVIGATION DIRECTIONS ILLUMINATED IN THE DRIVER'S WINDOW 3.DROPPING PHONE CALLS 4.DROPPING APPLE CAR PLAY AND ITS NAVIGATION SYSTEM 5.A TWO-VIEW SCREEN THAT CAN GO COMPLETELY BLANK, OR EITHER OF THE VIEWS CAN GO BLANK 6.THE CLOCK CHANGES TIME FOR NO REASON, AND THE LIST FOR THE FAILURES GO ON. ALL THE ISSUES ABOVE CAN DISTRACT THE DRIVER AND POTENTIALLY CAUSE AN ACCIDENT WITH OUR FAMILY INSIDE.THESE GLITCHES HAPPEN AT ANY TIME, CONFUSING AND DISTRACTING THE DRIVER. THIS IS SIMPLY UNSAFE.WE HAVE REPORTED ALL THESE ISSUES TO THE ACURA DEALERSHIP WHERE THE NEW CAR WAS PURCHASED. WE HAVE PROVIDED PICTURES AND VIDEOS OF THE FLAWS TO THE DEALER. THE DEALER REBOOTED THE CAR, BUT THE PROBLEMS PERSIST. ONLY RECENTLY, AFTER PUSHING ACURA, THEY ADMITTED THERE IS A KNOWN TECHNOLOGY ISSUE WITH THIS VEHICLE AND ACURA IS AWARE OF IT AND IS WORKING ON A SOLUTION, WITH NO DEFINITIVE DATE FOR RESOLUTION. IN THE MEANTIME, WE ARE DRIVING A CAR WITH SIGNIFICANT AND POTENTIALLY SERIOUSLY DANGEROUS FLAWS, WHICH ACURA KNEW AT THE TIME OF THE SALE, YET SOLD TO THE PUBLIC REGARDLESS. IN THE LAST CONVERSATION WITH ACURA, WE BASICALLY WERE YELLED AT AND TOLD THEY WOULD NO LONGER BE OF ASSISTANCE AND WE HAD TO WAIT FOR THE FIX. SO WE BOUGHT A AUTO, WITH KNOWN SERIOUSLY DANGEROUS DEFECTS BY ACURA, WITH NO SOLUTIONS FORTHCOMING, AND STONEWALLING BY ACURA. THEY DID OFFER TO BUY BACK THE CAR, BUT AT A DISCOUNT SINCE WE HAVE OWNED IT FOR FIVE MONTHS. IT ALL SMELLS.

08/22/2019
Components: POWER TRAIN,ENGINE
Incident Date: 08/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H76KL******
Summary

ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.

08/13/2019
Components: SUSPENSION,SERVICE BRAKES,ENGINE
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H69KL******
Summary

VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.

08/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H64KL******
Summary

PANORAMIC SUNROOF EXPLODED DRIVING DOWN THE HIGHWAY. NO OTHER CARS AROUND AND NOT DRIVING UNDER A BRIDGE. GLASS FRACTURES POINT UP, NOT FOUND WHEN GLASS HAS BEEN DAMAGED BY IMPACT.

08/06/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H68KL******
Summary

FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO SWERVE AROUND ME TO MISS REAR ENDING ME. THERE IS NO WARNING LIGHTS OR NOISES BEFORE THE CAR SLAMS ON THE BRAKES. I HAVE PREVIOUSLY HAD PAIN FROM THE SEAT BELT LOCKING UP SO QUICKLY IN MY SHOULDER AND CHEST AREAS. THIS HAS BEEN REPORTED TO BOTH ACURA CORPORATE, ACURA CUSTOMER SERVICE, WHITE BEAR LAKE ACURA, AND JAY WOLFF ACURA. THIS HAS BEEN IN THE SHOP A TOTAL OF 5 DIFFERENT TIMES WITHIN 2 DIFFERENT STATES WITH EACH TIME THE SERVICE DEPARTMENT SAYING "COULDN'T DUPLICATE THE ISSUE". THIS VEHICLE WILL INJURE SOMEONE IF THIS ISSUE CONTINUES. THE INFOMATIVE SCREEN IS ALSO SOLID BLACK AND HAS NOT WORKED FOR THE PAST 38 DAYS. THE RADIO, NAVIGATION, BACK UP CAMERAS, ETC DOES NOT WORK. THE DEALERSHIPS ARE ALSO NOT ABLE TO FIX THIS AFTER 5 TIMES IN THE SHOP.

08/01/2019
Components: ENGINE
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H58KL******
Summary

I WAS ACCELERATING HARD ONTO A HIGHWAY ON RAMP WHEN THE CHECK ENGINE LIGHT TURNED ON AND THE CAR WENT INTO "LIMP" MODE. I DROVE AT 40 MILES PER HOUR TO THE NEXT EXIT AND TURNED OFF THE CAR AS INSTRUCTED ON THE MANUAL. THE CAR RETURNED TO NORMAL OPERATION AFTERWARDS ALTHOUGH SPECIAL CARE WAS TAKEN TO MINIMIZE STRONG ACCELERATION.

07/31/2019
Components: ENGINE
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H31KL******
Summary

I JUST BROUGHT A NEW 2019 RDX,IT ONLY HAS 315 MILES (IT HAS BEEN ONLY TWO AND HALF WEEKS).I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK. I LOST ACCELERATION ON MY VEHICLE. I TRIED PRESSING THE ACCELERATOR NO REPONSE. ALL THE WARNING LIGHTS CAME ON ,THE ENGINE LIGHT,AWD, BRAKE SYSTEM, POWER STEERING, STABILITY AND TRACTION. LUCKILY I WAS ABLE TO GET ON TO THE SHOULDER. AS I AM READING SIMILAR COMPLAINTS I NOTICE THAT SOME PEOPLE WERE ABLE TO SHUT OFF AND TURNING ON BACK THE VEHICLE , RESETTING THE CAR AND RESOLVING THE ISSUES. UNFORTUNATELY FOR THAT DID NOT WORK. I HAD TO BE TOWED BACK TO THE DEALERSHIP.

07/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H51KL******
Summary

WHILE DRIVING ON AN OPEN HIGHWAY AWAY FROM OVER PASSES AND OTHER VEHICLES, THE SUNROOF SUDDENLY AND WITHOUT EXPLANATION BEGAN BUCKLING AND CRACKING. PIECES OF GLASS RAINED DOWN ON THE SCREEN THAT WAS, THANKFULLY, CLOSED PREVENTING GLASS SHARDS FROM ENTERING THE PASSENGER CABIN. THE GLASS CONTINUED TO SHATTER AND THE SPEED OF THE VEHICLE FORCED GLASS ONTO CARS AND THE ROADWAY BEHIND ME. I HAD TO TAKE EVASIVE ACTION TO AVOID SPRAYING THE MOTORCYCLE BEHIND ME WITH GLASS.

07/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H73KL******
Summary

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE NORTH STAR SYSTEM WAS A DISTRACTION WHILE DRIVING DUE TO A LIGHT THAT CONSTANTLY FLASHED FROM THE CONTROL PANEL. IN ADDITION, THE VEHICLE LOCKED ON ITS OWN. THE VEHICLE WAS DRIVEN TO WESTCHESTER ACURA (2155 PALMER AVE, LARCHMONT, NY 10538, (914) 834-2222) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED MORE THAN TWICE, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *TR *TR ATTACHED PLEASE FIND THE MOST RECENT SERVICE REPAIR BILL WHICH STATES THAT THE VEHICLE (2019 ACURA RDX ADVANCE PACKAGE) HAS NO FIX AVAILABLE ( INDEFINITELY) AND THAT I SHOULD REBOOT MY CAR USING YOUTUBE WHEN AN ISSUE ARISES INSTEAD OF BRINGING IT BACK TO THE SERVICE DEPARTMENT.*JB

07/13/2019
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H7XKL******
Summary

MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 AND HAVING CAR TOWED BACK TO DEALER.

07/11/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H51KL******
Summary

THE 2019 ACURA RDX, HAS A KNOWN DEFECT IN THEIR INFOTAINMENT CENTER, WHICH CAUSES (AMONG OTHER THINGS), THE PHONE CONNECTION WITH APPLE CARPLAY, TO "DROP". UNDER SOME CIRCUMSTANCES, THIS MIGHT NOT BE A HUGE PROBLEM OR SAFETY ISSUE, BUT MANY "ON THE ROAD" PEOPLE, DEPEND ON THIS PHONE CAPABILITY AND CONDUCT IMPORTANT BUSINESS ON THE PHONE. WHILE DRIVING AND TALKING ON THE PHONE, THE PHONE SUDDENLY DISCONNECTS, TO THE EXTENT THAT THE PERSON ON THE OTHER END OF THE PHONE, CAN'T HEAR THE PERSON IN THE VEHICLE. THAT PERSON, IS THEN FORCED TO "FIND HIS PHONE", PHYSICALLY CHANGE THE SETTINGS, TO ALLOW HIM/HER TO TALK DIRECTLY ON THE PHONE. THE SEARCHING FOR THE PHONE AND THE DISTRACTING TASK OF CHANGING PREFERENCES, IS NOT ONLY A SIGNIFICANT SAFETY ISSUE, IT'S ILLEGAL IN MANY STATES. ACURA IS ATTEMPTING TO TELL OWNERS THERE IS "NO ISSUE", BUT WHEN PRESSED, ADMIT THAT THE SYSTEM DOESN'T WORK AND THEY DON'T KNOW HOW TO FIX IT. THE LOCAL FRANCHISED DEALERS ARE TAKING THE SAME APPROACH. WHEN PRESSED, THEY ADMIT THAT ACURA KNOWS THE SYSTEM DOESN'T WORK AND HAS ASKED THEM TO GATHER CUSTOMER/OWNER FEEDBACK.

07/11/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H66KL******
Summary

I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND THE ENGINE LIGHT WAS GONE AND I WAS ABLE TO DRIVE OFF. HOWEVER, THE CAR STILL DOES NOT SEEM TO HAVE A FULL THROTTLE RESPONSE AND THE RPM IS STAYING AT ABOUT 3500 IN NORMAL MODE. THE AUTO-DISABLE ENGINE FEATURE IS ALSO NOT WORKING ANYMORE. IT HAD RAINED EARLIER IN THE DAY BUT IT WAS NOT RAINING AT THIS POINT BUT THE ROADS WERE WET. I HAD BEEN DRIVING FOR ABOUT 30 MINUTES CONTINUOUSLY BEFORE THIS AT ABOUT 60MPH.

07/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H66KL******
Summary

THE APPLE CARPLAY INTERFACE IS SERIOUSLY FLAWED. WHEN IPHONE IS CONNECTED TO RDX THE MAJOR PROBLEM IS WHILE PLAYING TUNES OR USING ANY OF THE APPS THE SCREEN FREEZES AND/OR THE SOUND DROPS OUT. IT BECOMES A SAFETY ISSUE WHEN HANDS FREE NO LONGER APPLIES AND HUMAN INTERVENTION IS REQUIRED, INCLUDING UNPLUGGING IPHONE AND REPLUGGING IPHONE TO RDX, USING TOUCHPAD TO TRY TO UNFREEZE THE INFOTAINMENT DISPLAY. THIS SOUND OR APP DROPOUT ISSUES OCCUR WHILE BOTH STATIONARY AND IN MOTION, DRIVING MOSTLY.

07/08/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H78KL******
Summary

TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES IN CPU AND TOLD US TO BRING IT BACK IF HAPPENS AGAIN. OPENED A TICKET ON ACURA'S WEB SITE - NO REPLY FOR NEARLY A WEEK NOW.

07/04/2019
Components: POWER TRAIN
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H7XKL******
Summary

WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMPLETE THE TRIP WITHOUT FURTHER INCIDENT. I HAVE NOT EXPERIENCED THIS CONDITION SINCE THE REPORTED INCIDENT. I CONTACTED MY DEALER AND NOTIFIED THEM OF THE EVENT AND THEY SAID THEY ARE NOT AWARE OF THIS CONDITION.

06/28/2019
Components: SERVICE BRAKES
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H58KL******
Summary

THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.

06/28/2019
Components: AIR BAGS
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H75KL******
Summary

PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOTHING DONE. ON THE THIRD VISIT THE SERVICE MANAGER TOLD ME THAT IT WAS A DUEL SENSOR AND READ LOW THAN ACTUAL WEIGHT.

06/27/2019
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H68KL******
Summary

I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIGHER SPEEDS. THIS APPEARS TO BE DEPENDENT ON THE RPM. THIS OCCURS IN COMFORT AND SPORT MODES. THE DELAY IS ONE TO TWO SECONDS. THIS DELAY IS CRITICAL WHEN SAY, TAKING A TURN CROSSING TRAFFIC. YES, THERE ARE MANY CUSTOMERS WITH THE SAME PROBLEM. I SEE THIS AS A SAFETY ISSUE, JUST AS BAD AS, FOR EXAMPLE, BRAKES NOT ACTUALLY BEING APPLIED FOR 1 OR TWO SECONDS AFTER BEING PHYSICALLY APPLIED, OR MAYBE THE CLUTCH BEING DELAYED IN A MANUAL TRANSMISSION BY TWO SECONDS. THIS WOULD NEVER BE ACCEPTABLE IN THE MARKETPLACE, BUT YET SOMEHOW AN AUTOMATIC TRANSMISSION IS OK TO BE DELAYED. WE RDX OWNERS HAVE RECEIVED A SOFTWARE UPDATE IN FEBRUARY. I FEEL THIS IS UNACCEPTABLE. IT APPEARS THE VEHICLE WAS NOT READY FOR PRODUCTION 2 YEARS AGO, AND HAS YET TO SEE CRITICAL PROBLEMS FIXED. I HAVE BEEN TO THE DEALER WHERE THEY DID A CLUTCH PROCEDURE AND PASSED ON RESULTS TO ACURA. THIS PROCEDURE DID NOT FIX THE ISSUE, AND I HAVE PASSED THIS INFO ONTO THE DEALER.

06/12/2019
Components: ENGINE
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H7XKL******
Summary

I WAS DRIVING ON A MAJOR HIGHWAY ACCELERATING TO ENTER A TOLL LANE. THE ENGINE LIGHT STARTED FLASHING AND I LOST ACCELERATION ABILITY IMMEDIATELY. I HAD TO CROSS 6 LANES TO GET TO SHOULDER ACROSS A MAJOR HIGHWAY.. I HAD ALREADY BEEN DRIVING FOR 1.5 HOURS WITH NO ISSUES. THE DEALERSHIP SAYS THERE IS NO RECORD OF THE ISSUE IN THE CAR LOGS AND THEREFORE NOTHING THEY CAN DO. THIS WAS A VERY DANGEROUS SITUATION AND I WAS LUCKY THAT FELLOW DRIVERS ALLOWED MY LIMPING VEHICLE ACCESS TO THE SHOULDER BEFORE THE CAR COMPLETELY STOPPED. SHUTTING OFF AND TURNING BACK ON THE CAR RESET THE ISSUE AND I WAS ABLE TO DRIVE NORMALLY. ENGINE IDLE STOP NO LONGER WORKED AFTER THIS HAPPENED. I HAD PASSED THROUGH A MAJOR RAINSTORM PRIOR TO THIS ISSUE - NOT SURE IF THAT WAS RELATED.

06/03/2019
Components: ENGINE
Incident Date: 05/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H75KL******
Summary

AFTER LEAVING WORK ON MAY 16, 2019, I ACCELERATED FROM A STOP LIGHT ONTO HIGHWAY 1 IN SAN LUIS OBISPO. IMMEDIATELY, THE CAR STALLED, LOST ALL POWER, AND A WARNING LIGHT ILLUMINATED STATING "AWD MALFUNCTION, AWD NOT AVAILABLE." I PULLED OFF THE ROAD, TURNED THE CAR OFF. I RE STARTED A COUPLE MINUTES LATER, AND MADE IT HOME. HOWEVER, THE CAR APPEARED TO BE OPERATING ON ABOUT 50% POWER, AS IT STRUGGLED TO MAINTAIN HIGHWAY SPEEDS.

06/02/2019
Components: ENGINE
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H72KL******
Summary

WHILE DRIVING ON A 2 LANE HIGHWAY ON MAY 25, 2019, I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE BY FLOORING THE GAS TO OVERTAKE THEM, AND CROSSING THE HASHED HIGHWAY LINE. I WAS DRIVING IN AN AREA WHERE THE ROAD UNDULATED, SO PASSING WAS ONLY LEGAL IN STRETCHES WHERE THE ROAD WAS FLAT WITH DISTANT VISIBILITY. AS I MOVED OVER AND FLOORED IT TO PASS, THE CAR HESITATED AND LOST PROPULSION, AND THE ENGINE LIGHT BEGAN FLASHING. I WAS FORCED TO TRANSITION FROM AN AGGRESSIVE, BUT LEGAL, PASSING MANEUVER, TO SWINGING BACK INTO POSITION BEHIND THE VEHICLE I WAS ATTEMPTING PASS, AND IN FRONT OF ANOTHER VEHICLE TAILING ME, BUT NOW I WAS LOSING SPEED. THE CAR BEHIND ME WAS FORCED TO BRAKE HARD, AND MY MECHANICAL FAILURE PUT THEM AND ME AT RISK. AS I SLOWED DUE TO LOST POWER WHILE IN LIMP MODE, I MOVED TO THE SHOULDER, SHUT OFF MY CAR, AND WAITED A FEW MINUTES. I RESTARTED AND EXPERIENCED NO CONTINUING ISSUE. THIS ISSUE IS SO FAR ISOLATED IN MY EXPERIENCE, HOWEVER I HAVE RESEARCHED IT ON THE FOLLOWING SITE AND SEE MULTIPLE REPORTS OF THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/LIMP-MODE-2019-SPEC-971802/PAGE3/.

05/26/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H75KL******
Summary

MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER, THE ENGINE LIGHT STARTED BLINKING AND WENT INTO LIMP MODE. I HAD TO CUT ACROSS SEVERAL LANES OF TRAFFIC WITH NO ENGINE POWER TO GET THE SHOULDER. (VERY DANGEROUS.) BOTH TIMES, WHEN I SHUTDOWN AND IMMEDIATELY RESTARTED THE CAR, IT THEN RAN NORMALLY. HOWEVER, BOTH TIMES AFTER THIS HAPPENED, THE CAR'S IDLE START/STOP FUNCTION STOPPED WORKING (THE ENGINE NEVER SHUT OFF AT STOPS). SO FAR, I HAVE NOT BEEN ABLE TO PURPOSELY RECREATE THE PROBLEM WHEN I TRY TO DO SO IN SAFE DRIVING CONDITIONS. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, THEY DIDN'T FIND ANY CODE OR ANYTHING WRONG WITH IT. HOWEVER, WHATEVER THEY DID CAUSED THE IDLE START/STOP FUNCTION TO START WORKING AGAIN. THIS TIME IT HAS BEEN 6 DAYS AND THE IDLE START/STOP FUNCTION HASN'T ACTIVATED ONCE (I HAVE NOT RETURNED TO DEALER YET). ACURA CLIENT RELATIONS CLAIMS THEY WILL HAVE A FIELD TECHNICIAN TEST MY CAR, BUT I MAY HAVE TO WAIT WEEKS OR MONTHS FOR THAT TO HAPPEN. OTHER OWNERS ARE REPORTING NEAR IDENTICAL PROBLEMS ON HTTPS://WWW.CARCOMPLAINTS.COM/ACURA/RDX/2019/ENGINE/ENGINE.SHTML THIS IS GOING TO RESULT IN A CAR CRASH AT SOME POINT FOR SOME DRIVER, SO URGENT ATTENTION IS NEEDED TO RESOLVE THE PROBLEM.

05/08/2019
Components: AIR BAGS
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H57KL******
Summary

SINCE I PURCHASED THE VEHICLE, THE PASSENGER AIRBAG LIGHT DOES NOT ALWAYS GO OUT EVEN WITH MY WIFE WHO WEIGHS 105 LBS IS PROPERLY SEATED WITH SEAT BELT ON.VEHICLE IS PARKED. IN ORDER TO CLEAR THIS, I NEED TO TURN OFF VEHICLE AND RE-START. THIS HAPPENS ON OCCASION BUT IS NOT EVERY TIME. DEALER HAS CHECKED SEVERAL TIMES AND SAID THEY CALIBRATED THE SEAT WEIGHT TO 65 LBS. MY VEHICLE HAS BEEN IN SERVICE AT LEAST 4 TIMES FOR THIS ISSUE AND OTHERS THAT ARE INTERMITTENT. I HAVE SEVERAL PHOTOS AND VIDEOS OF THIS ISSUE AND HAVE CURRENTLY FILED LEMON LAW FOR THIS VEHICLE

05/07/2019
Components: AIR BAGS
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H53KL******
Summary

I JUST PURCHASED THE VEHICLE A WEEK AGO (4/30/2019) AND THE PASSENGER AIR BAG OFF LIGHT IS MALFUNCTIONING. THE DEALER TELLS ME THE LIGHT IS SUPPOSED TO BE ON WHEN NO ONE IS SITTING ON THE SEAT AND THAT THE PASSENGER MUST BE ABOVE 65 POUNDS FOR THE LIGHT TO BE TURNED OFF, BUT MY MOTHER, WHO WEIGHS 95 POUNDS, SAT IN IT LAST WEEKEND AND THE LIGHT REMAINED. I HAVE A PHOTO AND VIDEO. SEEMS LIKE MORE PEOPLE ARE HAVING THE SAME PROBLEM, AS READ IN ACURAZINE.COM. THIS HAPPENS SPORADICALLY. THE LIGHT ISN'T ON WHEN I START THE CAR WITH MOM SITTING ON IT, THEN IT COMES ON EVEN WHEN SHE'S APPLYING HER WEIGHT (95 POUNDS) ON THE SEAT. THE CAR IS IN THE DEALERSHIP BUT BASED ON WHAT I'VE READ ONLINE IT DOESN'T SEEM LIKE IT GETS FIXED.

05/06/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H38KL******
Summary

SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS. SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.

04/29/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H79KL******
Summary

TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.

04/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H74KL******
Summary

AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS. ACURA HAS INDICATED TO ME THAT THEY HAVE RECEIVED A NUMBER OF COMPLAINTS OF THIS NATURE AND IS LOOKING INTO IT. CALLS TO APPLE SUPPORT HAVE RESULTED IN AN ATTITUDE OF INDIFFERENCE AND ATTEMPTS TO ATTRIBUTE THE ISSUE TO ACURA & GOOGLE. APPLE'S CURRENT RESPONSE IS TO SEND AN EMAIL TO FEEDBACK@APPLE.COM. THE RESPONSE I AM SEEKING IS TO REQUIRE APPLE/ACURA TO INFORM ACURA CUSTOMERS THAT CARPLAY IS CURRENTLY EXPERIENCES ISSUE AND MAY UNEXPECTEDLY CEASE OPERATION WHILE IN USE AND ADVISE CUSTOMERS TO REFRAIN FROM USING IT UNTIL THE ISSUE IS REMEDIED IN ORDER TO AVOID DRIVER DISTRACTION RESULTING IN POSSIBLE COLLISIONS. ADDITIONALLY I WOULD LIKE TO SEE APPLE & ACURA SETUP SPECIAL EMAIL ADDRESSES FOR OWNERS TO REPORT CARPLAY AND TECHNOLOGY ANOMALIES, WITH A TRACKING SYSTEM IN PLACE TO RESEARCH, ADDRESS THE ISSUES, AND EXPEDITE THE RESOLUTION OF THEM.

04/22/2019
Components: POWER TRAIN
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H70KL******
Summary

VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEED. THE FIRST INCIDENT WAS REPORTED TO THE DEALERSHIP AND TO ACURA CORPORATE. NOTHING WAS NOTED AS FAULTY OR CORRECTED.

04/21/2019
Components: ENGINE
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H62KL******
Summary

A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT IT A WAS VERY SCARY COUPLE OF MINUTES. ITURNED THE RDX OFF FOR A MINUTE, RESTATED AND THEN CONTINUED OUR TRIP. I TOOK THE RDX TO THE ACURA DEALER IN MACON THE FOLLOWING DAY AND EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON NO CODES WERE STORED. THE SERVICE DEPARTMENT DID A HARD RESET OF THE SYSTEM HOPING TO FIX THE PROBLEM. THEY SEEM TO THINK THAT ACURA IS COMING OUT WITH A SOFTWARE FIX SOON BUT THAT ALWAYS SEEMS TO BE THE STANDARD ANSWER. I'M NOW AFRAID TO LET MY WIFE DRIVE THE RDX. ACURA NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE GETS KILLED.

04/19/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H69KL******
Summary

UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE (1 IN EACH DIRECTION) FEEDER INTO THE PARKING LOT, FROM THE PUBLIC STREET. THERE WAS SOME TRAFFIC COMING FROM THE LEFT AND SOME COMING FROM THE RIGHT, BUT THERE WAS ROOM TO MERGE AND TURN LEFT ONTO THIS FEEDER, TO EXIT THE LOT. AS I BEGAN TO TURN THE WHEEL AND SLOWLY PRESS ON THE GAS PEDAL, THE CAR BEGAN TO ACCELERATE ' AT A MUCH FASTER RATE THAT WAS SAFE IN THE PARKING LOT, AS THERE WERE OTHER ROWS STILL FEEDING INTO THIS EXIT DRIVE. I SLAMMED ON THE BRAKES, AND THE CAR STOPPED. #2. I HAD BEEN DRIVING ON THE FREEWAY FOR AT LEAST 20 MINUTES AND THEN EXITED THE FREEWAY TO GO HOME. AS I NEARED THE LEFT TURN TO ENTER OUR STREET, I STOPPED TO LET ONCOMING TRAFFIC CLEAR, AND THEN I RELEASED THE FOOT BRAKE AND BEGAN TO TURN AND SLOWLY PRESS ON THE GAS PEDAL. AGAIN, THE CAR BEGAN TO ACCELERATE AT A FASTER RATE THAN WAS SAFE ONTO OUR NARROW STREET AND UP A SMALL HILL WITH LIMITED VISIBILITY. AGAIN, I SLAMMED ON THE BRAKES, AND THE CAR STOPPED ' THANKFULLY OUT OF THE ONCOMING TRAFFIC THAT I HAD JUST CROSSED. IN BOTH SCENARIOS, I HAD NOT BEEN USING ANY CRUISE CONTROL OR ACC. IT APPEARS, BUT IS NOT CERTAIN, THAT SOMEHOW THE ACC WAS ACTIVE, AND WHEN I STOPPED TO TURN LEFT, AND THEN ACCELERATED, THE ACC REENGAGED AND ACCELERATED FAR MORE THAN WAS SAFE. I WOULD ALSO POINT OUT THAT 1. IN BOTH CASES, I WAS TURNING LEFT WHEN THE ACCELERATION OCCURRED, AND 2. IN THE EPISODE AT THE COSTCO, I HAD ONLY JUST STARTED MY CAR, BACKED IT OUT OF A SPACE, AND THEN PROCEEDED TO A TURN.

04/18/2019
Components: ENGINE
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H56KL******
Summary

I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADAPTIVE CRUISE CONTROL [WITH LOW SPEED FOLLOW] AND LANE-KEEPING SYSTEMS ENABLED, I DECIDE TO OVERTAKE A SLOWER VEHICLE AHEAD OF ME. I DEPRESS THE ACCELERATOR PEDAL WITHOUT DISABLING THE CRUISE CONTROL FUNCTIONS AND CHANGE LANES TO THE FASTER LANE. JUST AS I EXECUTE THIS MANEUVER, THE ENGINE SIMULTANEOUSLY GOES INTO LIMP MODE -- THE MAXIMUM POWER OUTPUT DECREASES DRAMATICALLY AND THE MALFUNCTION INDICATION LAMP (CEL) IS BLINKING. AT THIS POINT I HAVE TO GET ACROSS ALL LANES OF THE HIGHWAY TO PULL ONTO THE SHOULDER, AND I HAVE TO DO THIS WHILE THE VEHICLE IS SLOWING DOWN. REFERENCING MY OWNER'S GUIDE, I SEE THAT THE BLINKING CEL INDICATES A MISFIRE IN THE ENGINE'S CYLINDERS IS DETECTED, AND AS INSTRUCTED I TURN OFF THE ENGINE IN A "SAFE" PLACE AND WAIT FOR THE ENGINE TO COOL DOWN. WHEN I RESTART THE ENGINE, THE CEL IS CLEARED AND THE VEHICLE RESUMES NORMAL FUNCTION. I TOOK MY VEHICLE IN FOR ITS FIRST SERVICE APPOINTMENT YESTERDAY. I PROVIDED THIS ANECDOTE TO MY SERVICE ADVISOR, AND ASKED THAT WE CHECK ERROR CODE LOGS AND INSPECT COMPONENT SYSTEMS FOR DAMAGE. I WAS INFORMED THAT THERE WERE NO ERROR CODES LOGGED, AND THAT THERE SHOULD BE SUCH A LOG IF, IN FACT, THE CEL WAS INDICATING. ALL COMPONENT SYSTEMS PASSED INSPECTION/DIAGNOSIS. I AM ATTACHING A PDF CONTAINING THE FULL DESCRIPTION TEXT OF THE TICKET SUBMISSION THAT I HAVE MADE TO ACURA CLIENT SERVICES.

04/14/2019
Components: SERVICE BRAKES
Incident Date: 04/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H76KL******
Summary

SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED

04/08/2019
Components: ENGINE
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H56KL******
Summary

WHEN DRIVING ABOVE 65 MPH AND PASSING, MY ENGINE HAS STALLED ON THREE DIFFERENT OCCASIONS. ONCE AT 1200 MILES AND THE OTHER TWICE IN ONE DAY AT 4,000 MILES. THE CAR OBVIOUSLY LOSES ALL POWER CAUSING ME TO HAVE TO MERGE RIGHT IN TRAFFIC TO THE SHOULDER TO RESTART THE CAR. EACH TIME IS WAS UNDER FULL ACCELERATION AND IN HIGH TRAFFIC CONDITIONS.

03/27/2019
Components: SERVICE BRAKES
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H38KL******
Summary

THERE IS A CONSTANT SQUEALING WHILE BRAKING FROM THE FRONT BRAKES AT ALL OUTSIDE TEMPERATURES.

03/22/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/21/2019
Crash: No
Fire: No
Summary

ACURA HAS A TELEVISION AD WHERE THEY AIM THE ACURA RDX HEADLIGHTS DIRECTLY AT THE VIEWER. IT IS PAINFUL, EVEN ON TV. THESE HEADLIGHTS VIOLATE THE UN TREATY ON TORTURE. ACURA MUST IMMEDIATELY RECALL THESE HEADLIGHTS AND REPLACE WITH SOFT, INCANDESCENT BULBS THAT DO NOT CAUSE PSYCHOLOGICAL TORTURE AND EYE DAMAGE.

03/19/2019
Components: ENGINE
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H78KL******
Summary

TRAVELING ON INTERSTATE HIGHWAY, HIT THE GAS TO GET PAST ANOTHER CAR, AND CAR LOST POWER AND THE ENGINE LIGHT STARTED BLINKING. PULLED OVER TO SHOULDER, SHUT IT DOWN, RESTARTED, AND IT WAS FINE AFTER THAT. WEATHER CONDITIONS WERE VERY HUMID. FORTUNATELY WAS NOT REAR-ENDED BUT WAS A VERY DANGEROUS SITUATION. TOOK CAR TO DEALER, NO CODES WERE FOUND. OTHER OWNERS HAVE REPORTED SIMILAR EXPERIENCE WITH THIS VEHICLE AT SIMILAR SPEEDS AND WEATHER CONDITIONS.

03/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H59KL******
Summary

INFOTAINMENT SYSTEM HAS MULTIPLE GLITCHES CAUSING MANY OF THE FEATURES, RADIO, GPS OPERATION, DRIVE MODE CHANGES, SOUND, CLOCK FREEZING, KNOBS AND DIALS NOT WORKING. REPORTED TO DEALERSHIP AND WENT IN SEVERAL TIMES. THEY SAID THERE WERE UPDATES WHICH THEY TRIED TO INSTALL AND THE VEHICLE DIDN'T RESPOND TO ANY UPDATES PROVIDED BY ACURA. CALLED ACURA, GOT A CASE NUMBER, AND WAS VIRTUALLY TOLD THEY ARE STILL WORKING ON THESE PROBLEMS . THESE 2019 CARS HAVE BEEN OUT SINCE MAY OF 2018 AND THEY ARE STILL MANUFACTURING CARS AND PUTTING THEM OUT TO THE CONSUMER KNOWING THESE ELECTRICAL AND SYSTEM ISSUES HAVE NEVER BEEN ADDRESSED PROPERLY. THESE PROBLEMS HAPPEN WHETHER THE VEHICLE IS STATIONARY, IN MOTION, CITY OR HIGHWAY DRIVING. THE PROBLEMS ARE INTERMITTENT. IT DOES BECOME A SAFELY ISSUE WHEN SOMETHING HAPPENS BECAUSE THE DRIVER IS NOT ABLE TO DEAL WITH ISSUES WHILE OPERATING THE VEHICLE. ACURA HAS BEEN LESS THAN COOPERATIVE WITH EITHER THE DEALERSHIP OR THE CONSUMER, JUST TELLING ALL THEY ARE SORRY TO BE PATIENT "THEY ARE WORKING ON IT". MY VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS (SINCE THE DAY I DROVE IT OUT OF THE LOT.) I HAVE SCREEN SHOTS OF THE MESSAGES RECEIVED ON THE SCREEN WHEN IT IS INOPERABLE AND WELL DOCUMENTED NOTES AND DATES AS TO WHEN IT WAS REPORTED TO THE DEALER AND TO THE ACURA SERVICE REPRESENTED.

03/10/2019
Components: STRUCTURE
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H54KL******
Summary

I WAS DRIVING MY CAR ON AN EXPRESSWAY IN MILD RAIN AND STOPPED AT A RED LIGHT WHEN I HEARD A LOUD BANG. I WAS CONCERNED AND PULLED IN IMMEDIATELY INTO A GAS STATION. THE MOONROOF SHADE WAS OPEN. I GOT OUT OF THE CAR AND INSPECTED AROUND BUT DIDNOT SEE ANYTHING NOTICEABLE. AS I GOT INTO THE CAR TO DRIVE, I NOTICED A PIECE OF GLASS FALLING. THAT IS WHEN I LOOKED UP AND TO MY UTTER DISMAY SAW THAT THE FRONT PART OF THE PANORAMIC MOON ROOF WAS TOTALLY SHATTERED. THAT'S WHAT CAUSED THE LOUD BANG. I PULLED THE MOON ROOF SHADE AND RETURNED HOME IMMEDIATELY. AFTER REACHING HOME, I CHECKED THE ROOF TO FIND A LARGE PART OF THE ROOF WAS MISSING AND THE SIDES CRACKED. I HAD THE CAR TOWED TO THE DEALERSHIP. I AM 100% SURE THAT NOTHING HIT MY CAR. THIS IS A SECURITY HAZARD AND NEED TO BE TAKEN SERIOUSLY BY ACURA/HONDA. TO PUT THINGS INTO PERSPECTIVE, THIS CAR WAS BOUGHT 6 MONTHS AGO BRAND NEW AND HAS JUST 3500 MILES ON IT. NOT GOOD.

03/05/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/03/2019
Crash: No
Fire: No
Summary

AUTO HIGH BEAMS APPEAR TO TURN ON WHEN THERE ARE LIGHT COLORED VEHICLES IN FRONT OF THE CAR. THIS ISSUE DOES NOT APPEAR TO BE ISOLATED TO OUR VEHICLE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/AUTO-HIGH-BEAM-NOT-ADVERTISED-975370/. MY WIFE INDICATED SHE HAD EXPERIENCED THIS MULTIPLE TIMES BEFORE. I EXPERIENCED IT JUST YESTERDAY GOING ABOUT 20-25 MPH ON A ONE LANE ROAD WITTH A WHITE CAR IN FRONT OF US AND CARS COMING IN THE OTHER DIRECTION!

02/18/2019
Components: AIR BAGS
Incident Date: 09/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H63KL******
Summary

2019 ACURA RDX A SPEC, HAS HAD A REPEATED ISSUE WITH THE FRONT PASSENGER AIRBAG INDICATOR LIGHT COMING ON WHEN A PASSENGER IS IN THE FRONT SEAT. PASSENGER IS 120 LB FEMALE AND THE LIGHT HAS REPEATEDLY COME ON AND STAYS ON UNTIL THE VEHICLE IS STOPPED WITH THE IGNITION SWITCH AND RESTARTED. THIS HAS BEEN A RANDOM ISSUE THAT HAS BEEN DOCUMENTED WITH VIDEO AND SHOWN TO THE DEALERSHIP. DEALERSHIP HAS WITNESSED ISSUE IN PERSON WHILE THE VEHICLE WAS CONNECTED TO THEIR COMPUTER. ACURA HAS REPLACED THE SEAT FRAME, WEIGHT PLATE AND NEW SENSORS ALONG WITH THE SUPPLEMENTAL RESTRAINT SYSTEM COMPUTER. DESPITE REPEATED REPAIRS THE ISSUE CONTINUES AND ACURA'S POSITION IS THE VEHICLE IS OPERATING AS DESIGNED. DEALERSHIP SERVICE ADVISERS SAY THAT IN THE CASE OF A FRONT END ACCIDENT WHILE THE LIGHT IS ON AND AIRBAG OFF THE AIRBAG WILL NOT DEPLOY. THIS IS A SAFETY ISSUE THAT ACURA/HONDA REFUSES TO ADDRESS.

02/17/2019
Components: AIR BAGS
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H72KL******
Summary

PASSENGER AIRBAG OFF LIGHT WILL STAY ON WHEN THERE IS AN ADULT SITTING IN PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE MANY PICTURES AND THE SERVICE MANAGER AT THE DEALERSHIP HAS OBSERVED THIS TOO. ACURA REFUSES TO ADMIT THERE IS A PROBLEM EVEN THOUGH MANY PEOPLE ARE REPORTING THIS SAME PROBLEM ON ACURA OWNER WEBSITES. NO ONE CAN GUARANTEE ME THAT THE PASSENGER AIRBAG WILL FUNCTION CORRECTLY IF AN ACCIDENT OCCURS

02/12/2019
Components: SERVICE BRAKES
Incident Date: 10/18/2018
Crash: No
Fire: No
Summary

MY BRAKES HAVE BEEN SQUEAKING EVER SINCE I PURCHASED IT IN OCTOBER 2018

01/29/2019
Components: ENGINE
Incident Date: 09/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H62KL******
Summary

AFTER DRIVING FOR AN HOUR ON THE HIGHWAY ABOUT 65 MPH, THE CHECK ENGINE LIGHT CAME ON AND I WAS UNABLE TO ACCELERATE. I HAD TO PULL OVER ON THE HIGHWAY, AND SHUT MY CAR OFF AND TURN THE CAR BACK ON. THE CAR WENT INTO "LIMP MODE"

01/28/2019
Components: ENGINE
Incident Date: 12/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H76KL******
Summary

AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.

01/02/2019
Components: ENGINE
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H74KL******
Summary

MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.

12/11/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H74KL******
Summary

TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.

11/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H69KL******
Summary

ADAPTIVE CRUISE CONTROL FAILED TO DETECT VEHICLE IN FRONT, NEAR COLLISION. LOOKS TO BE RELATED TO SOFTWARE/FIRMWARE AS OTHER INSTRUMENTATION ALSO APPEARED TO HANG/PAUSE. VEHICLE WAS ALSO SOLD WITHOUT A WORKING HORN

10/25/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H74KL******
Summary

VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.

10/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H53KL******
Summary

THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S

09/18/2018
Components: STRUCTURE
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H71KL******
Summary

THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.

09/06/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC2H78KL******
Summary

THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.

09/06/2018
Components: SEAT BELTS
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H74KL******
Summary

REAR SEATBELTS ARE NOT SAFE FOR CHILDREN. THERE IS A LARGE GAP BETWEEN THE SEATBELT AND THE CHILD (5 YEAR OLD AND 9 YEAR OLD). FOR THE 9 YEAR OLD THE SEATBELT CROSSES HIS FACE. IT IS ANCHORED TOO HIGH AND TOO FAR FORWARD FROM THE SEAT,. THE SEATBELT CANNOT BE ADJUSTED AND THE SEATBACK CANNOT BE ADJUSTED. THE ACURA MANUAL SHOWS A PICTURE OF A GAP AND STATED THIS IS NOT SAFE (IN AN EXAMPLE WHEN YOU HAVE ADJUSTABLE SEATS - TO NOT ADJUST WHERE IT CREATES A BIG GAP). WHEN I DISCOVERED THIS AFTER PURCHASING THE CAR, THE DEALER WOULD NOT LET ME LEAVE UNTIL I PUT MY 5 YEAR OLD IN A BOOSTER "WITH SEATBACK" TO HOLD THE SEATBELT IN PLACE DUE TO THE ISSUE. ACURA OFFERED TO GIVE ME MONEY TO BUY 3 BOOSTERS WITH SEATBACK TO KEEP IN THE CAR IN CASE I TRAVELED WITH KIDS. THEY SAID IT WAS A MANUFACTURED THAT WAY AND THEY COULD NOT FIX ANYTHING. THE SEATBELT ADAPTERS THEY WANT ME TO PURCHASE ARE NOT FOR COMFORT BUT TO SAFELY BE ABLE TO TRANSPORT KIDS IN MY CAR.

08/27/2018
Components: STRUCTURE
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5J8TC1H71KL******
Summary

WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.

2 Recalls

for 2019 ACURA RDX
28/05/2020
CAMPAIGN NUMBER: 20V314000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Campaign Number: 20V314000
Manufacture: Honda (American Honda Motor Co.)
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/03/2021
CAMPAIGN NUMBER: 21V215000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Campaign Number: 21V215000
Manufacture: Honda (American Honda Motor Co.)
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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