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2019 Chevrolet Cruze 5 HB FWD

2
Recalls
7
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.7%

Complaints
Recalls

7 Complaints

for 2019 CHEVROLET CRUZE
01/26/2022
Components: POWER TRAIN
Incident Date: 12/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1BE5SM4K7******
Summary

The contact owns a 2019 Chevrolet Cruze. The contact stated that in January of 2021 she had taken her vehicle to the dealer to be repaired due to a recall NHTSA Campaign Number: 20V668000 (Power Train). The contact stated that when she had taken her vehicle to be repaired, the dealer advised her that her vehicle was fine and that there were no problems with the vehicle. The contact stated that December 2021 , her son was driving her vehicle at approximately 55 MPH on the highway ,the vehicle had began to stall and loose power. The contact stated that her son was safely able to pull off to the side of the road, however, the vehicle was unable to start and had to be towed. The contact stated that she had the vehicle towed to the dealer, where it remains, where she was advised that her transmission was destroyed due to the same failure she had recently taken her vehicle in to be repaired due to the previous recall. The contact stated that the dealer advised her if she were to have her vehicle repaired, she would have to pay out of pocket. The contact stated that she then contacted the manufacturer and was advised that they would pay half of the cost of the repair, however she would be responsible for the remaining balance. The mileage failure was 66,000.

01/16/2022
Components: FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
Incident Date: 01/16/2022
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1g1be5sm2k7******
Summary

Carvana

08/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1BH5SE5K7******
Summary

Front window defrost loses function/power, where the front window fogs up and can't see road ahead. Vehicle must be fully restarted to re-engage the defrost function. Radio also has the same issue.

06/15/2021
Components: VISIBILITY
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1BE5SM5K7******
Summary

The contact owns a 2019 Chevrolet Cruze. The contact stated that the front windshield defroster failed to operate properly causing the windshield to remain foggy. The failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 1,500.

05/09/2019
Components: VISIBILITY/WIPER
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1BE5SM4K7******
Summary

THE WINDSHIELD THAT CHEVROLET PUTS IN THESE CARS IS NOT VERY CLEAR, I WORK IN THE GLASS INDUSTRY AND I NOTICE IT EVERY TIME I DRIVE IT. YOU CAN SEE DISTORTION IN THE FILM OF THE LAMINATED GLASS. THEY REPLACED THE WINDSHIELD ONCE, AND I STILL SEE THE DISTORTION.

05/06/2019
Components: SERVICE BRAKES
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1BC5SM6K7******
Summary

MY CAR IS BRAND NEW BROUGHT IT AT 9MILES ON DASH. EXACTLY 2 MONTHS LATER OUTTA NOWHERE THERE WAS THIS GRINDING SOUND WHEN I WOULD BRAKE LIKE THE SOUND OF ROOTERS GRINDING AS IF BRAKES WHERE BAD ,,4 OTHER PEOPLE HEARD AND WITNESSED IT,, I PUMPED BRAKE IT FELT LIKE AND SOUND LIKE ONLY AIR BUT LOUD AIR AND GRINDING, TOOK IT BACK TO DEALER NEXT DAY ,,AND THEY DID NOTHING (MARLOW HEIGHTS) HE TOLD ME TO COME BACK MONDAY CAUSE IT FOUND LIKE FAULTY BRAKE ISSUE,, I LOOKED IT UP AND SOME MODELS WHERE RECALLED FOR SAME THING.ASSOCIATE TOLD ME THEY DO SERVICE ON RECALLS MON-FRI,(WHICH I THOUGHT WAS STRANGE CAUSE BRAKES ARE SERIOUS NOBODY COULD CHECK NOTHING?)), CAME BACK MONDAY THEY PUT MY CAR ON ELECTRONIC MACHINE NO FLAGS WHERE ON MY SYSTEM,,FOR SENSORS GOING OFF! BUT I HAD NO BREAK FUNCTION ON THAT SATURDAY,,THIS NEED TO BE LOOKED INTO BY GM.

02/11/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 02/10/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1BE5SM4K7******
Summary

I WAS STOPPED IN THE LEFT TURNING LANE ATTEMPTING TO CROSS A HIGHWAY. WHEN I TURNED LEFT THE VEHICLE WOULD NOT ACCELERATE. I PRESSED THE PEDAL ALL THE WAY DOWN BUT THE CAR WAS CREEPING. I COULD NOT CROSS THE HIGHWAY AND WAS STRUCK IN ONCOMING TRAFFIC. I WAS GIVEN A TICKET FOR FAILURE TO YIELD. I HIT A VEHICLE AND WAS CHARGED AT FAULT IN THE ACCIDENT. THE VEHICLE IS A RENTAL CAR.

2 Recalls

for 2019 CHEVROLET CRUZE
30/08/2018
CAMPAIGN NUMBER: 18V576000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
A reduction of braking performance can increase the risk of a crash.
Campaign Number: 18V576000
Manufacture: General Motors LLC
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

29/10/2020
CAMPAIGN NUMBER: 20V668000
POWER TRAIN:AUTOMATIC TRANSMISSION
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Campaign Number: 20V668000
Manufacture: General Motors LLC
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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