EN

2019 Chevrolet Traverse SUV AWD

3
Recalls
79
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15%

Complaints
Recalls

79 Complaints

for 2019 CHEVROLET TRAVERSE
02/04/2022
Components: UNKNOWN OR OTHER
Incident Date: 02/04/2022
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW4KJ******
Summary

“Shift to park” message when car is put in Park and car cannot be turned off. Reshifting fid not fix the problem. Drove it around a bit then was able to turn it off. Apparently this is a known defect. Dealer who fixed mine says he gets a few every week. Should be a recall since this is definitely a hazard. My car was 6 weeks out of warranty with 30844 miles on it do I had to pay nearly $500 for the repair. And after reading reports, it may recur.

02/04/2022
Components: POWER TRAIN
Incident Date: 01/31/2022
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW4KJ******
Summary

The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.

02/01/2022
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 1gnevkkw1kj******
Summary

Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.

01/17/2022
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/07/2022
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW6KJ******
Summary

Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel

12/26/2021
Components: EXTERIOR LIGHTING
Incident Date: 12/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnergkw4kj******
Summary

Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.

12/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW6KJ******
Summary

When I put the car in PARK, turn the vehicle off, with my foot on the brake; the dashboard relentlessly signals to put the vehicle in Park. It will not stop this notice until I stop/start the car a few times or repeatedly press the gear shift lever. It happens intermittently, but at least 3-4 times a week. As a woman, the idea of going shopping and coming out to a dead car battery from this problem is always in the front in my mind and some stranger “helping” me, instead mugs me. I am terrified that it will cause an electrical fire under my carport and burn my house down with us inside. I haven’t had my Premiere long and absolutely love it and I have been a Chevy fan for years, but I have always felt Chevrolet took care of their customers. Is it going to take a terrible loss for these Traverse to be recalled?

12/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnergkw3kj******
Summary

When I put the car in PARK and turn the vehicle off, the dashboard signals a notice to put the vehicle in Park. It will not stop the notice until I stop / start the car a few times.

12/05/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnergkw6kj******
Summary

Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.

11/29/2021
Components: POWER TRAIN,ENGINE
Incident Date: 11/28/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNERKKW3KJ******
Summary

The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.

11/07/2021
Components: AIR BAGS
Incident Date: 10/30/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNERJKW8KJ******
Summary

I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise

11/04/2021
Components: POWER TRAIN
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW5KJ******
Summary

The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

11/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERHKW6KJ******
Summary

When the vehicle is in park and turned off, will receive shift to park errors. have to turn the car back on and off multiple times and reput the car to park to get the code off. The vehicle will not turn off with shift to park message. This is a huge safety issue

10/21/2021
Components: POWER TRAIN
Incident Date: 09/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW9KJ******
Summary

My 2019 Chevrolet Traverse LT with ~28,600 miles on it within the past month has been providing me with a 'Shift to Park' error on the Driver Information Center (DIC) when I have already shifted it to Park and shut the car off (engine no longer running). The shifter assembly is not recognizing that I in fact do not have it in gear and the car is in Park. The error does not go away until I re-start the car, put it in gear, shift back to park, wait a few seconds, and then shut the car off again.

10/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW8KJ******
Summary

I get a “shift to park” message after I have turned my car off even though it is in park. The warning does not shut off so I have to remain in my car and turn the car on/off and switch it into gear and out of gear in an attempt to get the warning to stop. At times, I have had to leave the parking spot and drive around more then park again to get the warning to stop. My car is three years old. This should NOT be happening on a three year old car. My car not recognizing what gear it’s in certainly isn’t safe.

09/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnerfkw1kj******
Summary

The contact owns a 2019 Chevrolet Traverse. The contact stated that upon placing the vehicle into PARK, the shift to park warning message would appear on the instrument panel. Due to the failure, the contact had to readjust the gear shifter or restart the vehicle to correct the failure; however, those options do not correct the failure every time. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

09/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW0KJ******
Summary

I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue.

09/20/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW8KJ******
Summary

Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.

09/15/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW7KJ******
Summary

On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.

09/15/2021
Components: ENGINE
Incident Date: 09/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnevjkw5kj******
Summary

The contact owns a 2019 Chevrolet Traverse. The contact stated that after slowing down and coming to a stop, the START/STOP function activated however, the vehicle failed to restart. The contact had the vehicle towed to the dealer who diagnosed that either the starter or 350 Amp Fuse had failed and needed to be replaced. The contact was informed that the bearings were also loose and needed to be tightened. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,200.

09/07/2021
Components: POWER TRAIN
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW3KJ******
Summary

When car is put into park and I turn off the car with the push button, I get a message of “shift to park”. The car is in park but the car doesn’t think it’s in park and won’t fully shut down. Warning chimes continue. Tapping the shifter control forward to the radio seems to kick it back in and the car shuts down with no more warning chimes. Looked this up online and there are numerous people complaining about this and it happening to them. Sounds like the whole shifter assembly needs replacing. It doesn’t matter if I’m close to home or a thousand miles away, what happens when I can’t tap the shifter to get it to shut down completely? Safety and mechanical issue that has to be addressed and fixed. Thank you.

09/02/2021
Components: POWER TRAIN
Incident Date: 08/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnevkkw7kj******
Summary

Car began to not shift to park when attempting to park. Dealer said it was a common problem and it is a huge safety issue as if the car is not engaging in park it could be in an unsafe condition on an incline and begin to roll. There maybe other issues I'm not even aware of but I feel gm should recall this defect if it especially a known issue among many vehicles.

08/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW0KJ******
Summary

After shifting my 2019 Chevrolet Traverse into park, an “Action Required” message appears on the dash that says, “Shift to Park”. But, the car is already in park. Due to this action required message the car will not properly shut off.The only way I am able to shut the car off is by restarting it and shifting into reverse or drive, back to park. Sometimes it takes up to six times of going through this process to get the car to shut off. This issue has been going on for over a month. I arrived at the dealership for a scheduled oil change and the car did the same as I parked in their garage. I had a tech come out to see what was going on. He told me that Chevrolet was aware that this was happening in at least 4 models, including my Traverse. He immediately knew what the fix was. It was explained to me that there was a bulletin, but not a recall for this issue. The dealership said they could fix it for $140, and because I was 7,000 out of my bumper to bumper I had no choice but to pay the amount. If Chevrolet knows this is an issue then they should be covering the cost to repair it. It is bulletin #19-NA-206. They installed a SL-N-Switch and an N-Harness. They also removed transmission range selector and removed and replaced wiring harness on the selector to a newer design, that’s supposed to stop the issue.

08/24/2021
Components: POWER TRAIN,ENGINE,LANE DEPARTURE
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW7KJ******
Summary

"Shift to park!" Keeps coming up on my dash, and sometimes nothing works. I get this message every time I park just about.

08/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW0KJ******
Summary

When I shift to park, the system doesn’t recognize I’m in park and won’t let me turn the car off. I have to jiggle the shift? and sometimes have to put it in a different gear before trying to put it in park again.

08/20/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW2KJ******
Summary

We have major paint chipping and peeling issues, the gear selector will not recognize park at times and we have had the catalytic converter replaced in the 2.5 years of owning (we are the only owners).

07/26/2021
Components: TIRES
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW7KJ******
Summary

My 2019 Chevy Traverse was purchased new in August of 2018. It has approx 34,500 miles on it as of 7/26/21. Tire size: 255/55 R 20 107H. The vehicle has been in for regular maintenance/service at the original dealership since it was purchased. Around March 2021, I noticed the outside tread on all 4 tires becoming brittle and breaking off. There are small chunks of the tread missing and some type of thread showing where the chunks have come off. I went to my local Costco and the associate in the tire department told me that I should not be driving on it because the tires could blow. I wanted a second opinion and went to my local Discount Tire. The associate told me that what was happening was called "chunking" and it was not common (actually rare to happen) and I should call Continental Tire. No alarms/warning lamps have gone off due to this issue.

07/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKWXKJ******
Summary

Shift to Park alert and gear parking issue. This is a big issue with GM cars/SUVs after I searched online. Looks like a manufacturer parts’ defects in gear box.

07/11/2021
Components: POWER TRAIN
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnevgkw9kj******
Summary

When placing the car in park, a "shift into park" warning appears on the dashboard even though the vehicle is actually in park. The problem appears to be a shift relay that is not making contact with the metal tab that depresses the sensor telling the computer the vehicle is in fact in park. Not thinking the car is in park can cause a driver to panic the car is going to roll into another car, fixed object or another person. This problem has been confirmed multiple times and there is currently a GM bulletin out on the problem. The fix is to replace the entire shift assembly at the owner's cost - $500. The only warning message received is '"shift into park".

06/22/2021
Components: VISIBILITY/WIPER
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gnerkkwxkj******
Summary

Driving on freeway all of a sudden sunroof just shattered

04/30/2021
Components: ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW8KJ******
Summary

PURCHASED 3/1/2019 PROBLEMS SINCE 4/18/2019 ELECTRICAL SYSTEM MALFUNCTIONING. REMOTE LEFT IN VEHICLE WARNING WHEN NO KEY IN VEHICLE, REAR VIEW MIRROR OVERHEATING (OVER 110*) CELLPHONE CHARGING PORT OVERHEATING, BLIND SPOT DETECTION MALFUNCTIONING, FORWARD COLLISION DETECTION MALFUNCTIONING, NAVIGATION AND IPHONE AUDIO CONNECTIONS MALFUNCTIONING. MIRROR WAS REPLACED ONCE. REAR CAMERA WAS REPLACED TWICE. THIS WAS AFTER A GM SERVICE PERSON WAS SENT DOWN TO ROTOLO TO LOOK INTO IT. SINCE THEN NOTHING HAS BEEN REPAIRED. SERVICE REPS KEEP SAYING THEY CAN'T GET IT TO DUPLICATE THE PROBLEMS. WE HAVE VIDEO AND PHOTOS OF ISSUES. MATT WOLF WAS THE GM INVESTIGATOR. HE NEVER RETURNS CALLS/EMAILS. YESTERDAY AFTER SEVERAL PHONE CALLS TO DIFFERENT GM DEPARTMENTS, I WAS INFORMED HE NO LONGER WORKS WITH THE COMPANY. THE LAST THING I WAS TOLD WAS TO WAIT FOR A CALL TO BRING THE VEHICLE INTO ROTOLO SO ANOTHER GM SERVICE PERSON WOULD BE SENT. THAT WAS OVER 2 MONTHS AGO. SINCE NO ONE HAS CALLED I SCHEDULED ANOTHER SERVICE FOR SAT. VEHICLE CANNOT BE DRIVEN AND HAS TO SIT PARKED. IT IS UNSAFE TO DRIVE. PROBLEMS ONGOING SINCE 4/2019.

04/08/2021
Components: POWER TRAIN,ENGINE
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW1KJ******
Summary

MY6 VEHICLE IS TAKING 6 OR 7 TIMES TO SHUT OFF WHEN IN PARK. IT KEEPS SAYING "PUT VEHICLE IN PARK" AND IT ALSO SAYS ADVISORY PROBLEM. I CALLED CIOICA CHEVROLET IN PRINCETON NJ ON APRIL 5, 2021, AND THEY SAID I HAVE TO WAIT FOR AN APPOINTMENT BECAUSE THEY ARE ALL BOOKED UP AND IT WILL BE A VERY LONG WAIT, I ASK IF O COULD DROP IT OFF AND GET A LOANER CAR AND THEY SAID NO, I AM HOPING THIS DONT GET WORSE AND THEN I WILLBE VERY MAD, THEY ALSO TOLD ME THEY ABOUT 9 TRAVERSE IN WITH THE SAME PROBLE. PLEASE GET THE TO TAKE THE IN AND GIVE ME A LOANER

03/14/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW0KJ******
Summary

WHEN TURNING OFF THE TRAVERSE, A "SHIFT TO PARK" MESSAGE IS BEING DISPLAYED DESPITE THE VEHICLE BEING IN PARK WHICH DOES NOT ALLOW THE INTERNAL ELECTRONICS (SUCH AS THE RADIO) TO TURN OFF WHEN EXITING THE VEHICLE. SOMETIMES SHIFTING OUT OF AND BACK INTO PARK OR HITTING THE BUTTONS ON THE SHIFTER FIX THE PROBLEM. RESEARCH SHOWS THERE ARE AT LEAST 2 GM SERVICE BULLETINS WHICH COVER A NUMBER OF THEIR DIFFERENT VEHICLES. SERVICE IS SCHEDULED WITH THE DEALER TO FIX, BUT MILEAGE PUTS IT JUST OUT OF WARRANTY, SO WE'LL SEE HOW MUCH THEY CHARGE FOR THIS MANUFACTURING/DESIGN DEFECT.

03/13/2021
Components: SEAT BELTS
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW3KJ******
Summary

I TOOK MY SON TO MY WORK WHEN WE ARRIVED I TOLD MY SONS TO TAKE THEIR SEATBELTS OFF. MY SON STARTED SCREAMING IT'S TIGHTENING IT'S TIGHTENING. WITH HIM BEING IN A BOOSTER IT PINNED HIM HE TRIED TO WIGGLE OUT AND GOT EVEN MORE STUCK I TURNED THE CAR OFF TO TRIED TO REMOVE AND WAS UNSUCCESSFUL IT UNHOOKED FROM THE BUCKLE BUT HE WAS STILL STRAPPED TO THE CAR. HE STARTED BLEEDING FROM HIS NOSE AND MOUTH AND SAID HIS SHOULDER HURTS. I HAD ANOTHER CO WORKER TRY TO HELP ME OUT AND WE WERE UNABLE TO UNTIL I HAD TO CUT THE SEATBELT

03/11/2021
Components: WHEELS
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKWXKJ******
Summary

THE TIRE TREAD IS COMING OFF IN CHUNKS FROM THE INSIDE TREAD OF THE TIRE. CAR WAS BOUGHT NEW FROM CHEVROLET AND THESE ARE THE ORIGINAL TIRES. TIRE IS A CONTINENTAL ECO PLUS+ DOT A3HH WC4F 0619

02/22/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW4KJ******
Summary

SHIFT TO PARK ISSUE- CAR WILL NOT SHIFT EVEN THOUGH IT'S IN PARK.

02/08/2021
Components: ENGINE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW1KJ******
Summary

ENGINE WARNING LIGHT CAME ON ALONG WITH TRACTION CONTROL NEEDS SERVICED. THIS HAPPENED WHEN I STARTED THE TRAVERSE AND REMAINED ON. WHEN I HAD A DIAGNOSTIC TEST DONE THE CODE READ A CODE OF 300. DEALER STATED THAT CODE IS FOR CYLINDER MISFIRE NOT SURE HOW MANY. RESEARCHED AND FOUND SERVICE UPDATE N192281810 THAT READS MISFIRE DUE TO CARBON TRACKING RELEASED DATE OF MARCH 2019. IT IS THE DEALERS RESPONSIBILITY TO FIX THIS DURING THE SERVICE PORTION OF THE NEW VEHICLE LIMITED WARRANTY PERIOD. MY VEHICLE IS NOW PAST THAT AND IS MISFIRING AND READING OUT THIS CODE. THIS SHOULD BE A RECALL ON ALL VEHICLES REGARDLESS OF MILES DUE TO FAULTY COILS, COIL PACK OR SPARK PLUGS. IN THE ABOVE MENTIONED SERVICE UPDATE IT STATES THAT THIS IS AN ISSUE WITH SEVERAL VEHICLES MANUFACTURED BY GM. ATS, CTS, CAMARO AND TRAVERSE. WHEN DOING FURTHER RESEARCH THERE IS NOT A WAY TO FIND OUT IF DEALER DID THE SERVICE WHEN GM SENT OUT THE SERVICE UPDATE. I LOOKED BACK AT ALL MY RECORDS FOR SERVICES THAT THE DEALER DONE SINCE I PURCHASED THE VEHICLE AND SEE NO INDICATION THAT THIS SERVICE WAS PERFORMED.

02/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERHKW7KJ******
Summary

"SHIFT TO PARK" MESSAGE APPEARS AFTER PUTTING THE VEHICLE IN PARK AND TRYING TO TURN THE ENGINE OFF. VEHICLE IS CLEARLY IN PARK, BUT VEHICLE DOES NOT SEEM TO RECOGNIZE IT IS IN PARK. HAPPENS INTERMITTENLY. TO BE ABLE TO TURN OFF THE CAR, I WILL NEED TO PUT THE CAR IN DRIVE AND THEN BACK TO PARK. SOMETIMES IT FIXES ON THE FIRST TIME, OTHER TIMES I NEED TO DO IT MULTIPLE TIMES.

02/02/2021
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNERHKW7KJ******
Summary

MY VEHICLE IS AT 30,738 MILES AND RECENTLY I BEGAN SMELLING WHAT I THOUGHT TO BE EXHAUST FUMES INSIDE THE CABIN OF THE VEHICLE. I ALSO SMELLED IT AFTER THE CAR WAS PARKED OUTSIDE THE VEHICLE, NEAR THE THE HOOD OF THE CAR NEAR THE ENGINE. I TOOK IT TO THE NEAREST REPAIR SHOP AND THEY SAID THAT THE BRAZING/WELDING POINT ON THE FUEL RAIL WAS FAULTY AND THE FUEL INJECTOR HAD BROKEN OFF AND WAS SPRAYING FUEL ALL UNDERNEATH THE CAR. IT WAS "TWO OR THREE TURNS AWAY FROM A CATASTROPHIC EVENT". THE CAR WAS HAD FUEL SPRAYED ALL NEAR THE INTAKE MANIFOLD AND WAS GETTING DANGEROUSLY CLOSE TO THE EXHAUST MANIFOLD. IT WAS ONLY A MATTER OF TIME (MINUTES/HOURS) BEFORE THE VEHICLE CAUGHT FIRE OR EXPLODED WITH THE AMOUNT OF LOOSE FUEL PRESENT AND I HAVE SMALL CHILDREN IN CAR SEATS I WOULD NEVER HAVE BEEN ABLE TO GET OUT OF THE CAR IN TIME. I HAD THE VEHICLE TOWED TO A CHEVY DEALERSHIP AND THEY REPLACED THE FUEL RAIL AND SEVERAL OTHER PARTS. AND RETURNED THE VEHICLE TO ME. THERE WERE STILL FUEL VAPORS COMING INTO THE CABIN OF THE VEHICLE AND NEAR THE HOOD OF THE ENGINE. I TOOK IT BACK AND THE DEALERSHIP SAID ALL OF THE INSULATION AROUND/ IN THE ENGINE WAS SATURATED IN FUEL STILL. SO THEY WASHED THE INSULATION AND PUT IT BACK IN THE VEHICLE. IT STILL SMELLS LIKE FUEL VAPORS IN AND AROUND THE VEHICLE.

01/22/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW8KJ******
Summary

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY AND INTERMITTENTLY BRAKE AS THE ABS, POWER STEERING, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172) WHERE THE VEHICLE REMAINED FOR OVER A MONTH. THE DEALER HAD YET TO DUPLICATE THE FAILURE AND HAD OFFERED TO RETURN THE VEHICLE TO THE CONTACT UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEAM WOULD BE SENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS THEN INFORMED THAT THE DIAGNOSTIC TEAM WAS ALSO UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

01/13/2021
Components: POWER TRAIN,ENGINE
Incident Date: 01/08/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1GNEVHKW4KJ******
Summary

2019 TRAVERSE WAS TRAVELING DOWN ROAD ABOUT ONE MILE FROM STARTING LOCATION CAR SHUT OFF AND ALL DASHBOARD LIGHTS CAME ON THAN NOTICED SMOKE FROM THE ENGINE COMPARTMENT., FLAMES SHORTY AFTER. FD WAS CALLED AND ARRIVED AND PUT OUT FIRE. A FLUID TRAIL WAS NOTICED BEHIND CAR LEADING TO OUR HOUSE (1 MILE AWAY). NO ISSUES WITH THE CAR UP TO THIS POINT. CAR WAS TOWED AND INSURANCE CALLED, NOTIFIED GM THE NEXT DAY AFTER SEEING A RECALL ON LEAKING TRANSMISSION (THIS VIN IS NOT ON THAT LIST). GM BASICALLY SAID THAT ONCE WE CALLED THE INSURANCE COMPANY THERE IS NOTHING THEY CAN DO FOR US. INSURANCE COMPANY (ALLSTATE) SAID THEY WILL LOOK INTO THIS. CAR WAS A LEASE AND WE HAVE NO RECOURSE. IT SEEMS FISHY TO ME THAT SOME MODELS HAVE A RECALL AND THIS APPEARS TO BE SOME KIND KIND OF LEAK FROM THAT AREA. IF GM DOESN'T CARE HOW WILL THEY KNOW IF THIS RECALL NEEDS TO INVOLVE OTHER MODELS AND VIN'S OF THIS CAR. I UNDERSTAND THAT WE LEASED THE CAR SO WE LOSE AND CAN'T RECOUP ANYTHING NOR WILL THEY WORK WITH US TO LOWER THE COST OF A REPLACEMENT. WHAT IF MY YOUNG CHILDREN WERE IN THE CAR OR MY MOTHER IN LAW WHO HAS A TOUGH TIME GETTING IN AND OUT OF THE CAR, SOMEONE COULD OF BEEN INJURIED OR WORST. SOMEONE NEEDS TO CAER ABOUT THIS. THIS HAPPENED IN NORWALK CT ON EAST ROCKS RD 06851. SUNNY CLEAR DAY CAR WAS MOVING FORWARD WHEN IT LOST POWER. NO RECENT WORK ON CAR, NO ACCIDENTE NORWALK CT FIRE INCIDENT REPORT 21-001007

12/29/2020
Components: SEAT BELTS
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERFKW6KJ******
Summary

THE MIDDLE SEAT SEATBELT GOT CAUGHT IN THE RECLINE LEVER WHICH CAUSED THE SEATBELT TO LOCK AND THERE IS KNOW WAY OF RELEASING IT, MAKING THE SEATBELT UNUSABLE.

12/21/2020
Components: POWER TRAIN
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW2KJ******
Summary

WHEN I PUT THE STICK SHIFT IN PARK, IT SIGNALS THE VEHICLE IS NOT IN PARK. THE DEALERSHIP SAID THIS IS A COMMON PROBLEM WITH THE TRAVERSE. THEY PUT IN A BRA TO HELP IT STAY IN PARK, THE BRA FAILED AND THEY ADJUSTED IT AGAIN. I CAN START AND STOP THE CAR BUT CAN'T TURN THE CAR OFF. THIS HAPPENS IN ANY ENVIRONMENT, ON A HILL, FLAT LAND IN/OUT OF GARAGE. IS TIS DANGEROUS TO DRIVE

12/19/2020
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 12/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW9KJ******
Summary

TURNED ON THE CAR AND A SIDE DETECTION SYSTEM WARNING APPEARED ON THE DASH WARNING ME THAT THE SYSTEM WAS NOT WORKING. TURNED OFF THE CAR AND RESTARTED IT. SAME WARNING. BLIND SPOT SYSTEM NOT WORKING AT ALL CURRENTLY.

12/14/2020
Components: ENGINE
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVFKW6KJ******
Summary

CHECK ENGINE LIGHT CAME ON. DIAGNOSTICS STATED CATALYTIC CONVERTER WAS THE ISSUE AND NEEDED TO BE REPLACED.. VEHICLE WITH LESS THAN 15K MILES AND OWNED FOR ABOUT 14 MONTHS.

12/01/2020
Components: POWER TRAIN
Incident Date: 11/02/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE WAITING AT A STOP LIGHT. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND FAILED TO RESPOND IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER DRAINED THE TRANSMISSION AND FOUND ISSUES WITH THE GEARS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS NOT AVAILABLE.

11/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW1KJ******
Summary

WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. CORRECTED AND THEN ERROR RETURNED WITHIN 4WKS. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER.

11/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW6KJ******
Summary

WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. FIRST CORRECTED 10/15. ERROR CAME BACK 11/7. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER.

11/04/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW0KJ******
Summary

WHILE DRIVING MY 2019 TRAVERSE, WHEN I AGGRESSIVE BREAKING AND DOING A U-TURN I CANNOT ACCELERATE AFTERWARDS, WHEN I PUSH THE GAS PEDAL DOWN TO THE FLOOR IT DOESN'T ACCELERATE. I'VE BEEN ALMOST HIT MULTIPLE TIMES BECAUSE VEHICLE WILL NOT ACCELERATE AFTER DOING A U-TURN. I HAVE MULTIPLE VEHICLES AND I KEEP FORGETTING ABOUT THIS DANGEROUS DEFECT WHEN I'M DRIVING IT. HAS HAPPENED SINCE THEY OWN THE CAR ABOUT EIGHT TIMES.

09/28/2020
Components: POWER TRAIN
Incident Date: 09/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW1KJ******
Summary

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WAS SLOW TO RESPOND. THE CONTACT BECAME AWARE THAT THE ACCELERATOR PEDAL WAS DETACHED FROM THE FLOORBOARD. THE CONTACT SLOWLY DROVE INTO A SERVICE STATION AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT CALLED SHAHEEN CHEVROLET (632 AMERICAN RD, LANSING, MI 48911, (517) 394-0330) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

09/28/2020
Components: POWER TRAIN
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW6KJ******
Summary

TRANSMISSION SHUDDERS WHEN ACCELERATING BETWEEN 20-35 MPH. FEELS LIKE TRANSMISSION DOESN'T KNOW WHAT GEAR TO BE IN.

09/22/2020
Components: STEERING,SUSPENSION
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVJKWXKJ******
Summary

WAS DRIVING ON MY WAY TO WORK AND WHEN I TURNED INTO THE PARKING LOT OF THE SCHOOL I HEARD A LOUD POP AND IT SOUNDED LIKE I HAD RAN OVER A STICK, HOWEVER, WHEN I GOT OUT AND LOOKED THERE WAS NOTHING UNDER MY CAR OR IN THE PARKING LOT AROUND MY CAR EVEN. I TOOK IT TO MY LOCAL DEALER AND THEY FOUND THAT THE SWAY BAR HAD BROKEN IN HALF. THIS IS GOING TO BE A $2,000+ REPAIR FOR A SOLID PIECE OF METAL THAT SHOULDN'T SNAP INTO LIKE A TWIG. THIS IS VERY UNSAFE AND COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ANYWHERE ELSE EXCEPT FOR THE SCHOOL WHERE I WAS GOING SLOW.

09/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW6KJ******
Summary

WHEN I SHIFT THE CAR INTO PARK AND TURN OFF THE CAR A WARNING MESSAGE APPEARS THAT TELLS ME THE CAR IS NOT IN PARK AND THERE IS A RINGING BELL SOUND THAT WON'T STOP. I HAVE TO TURN THE CAR ON AGAIN AND THEN OFF SHIFTING THRU THE GEARS (SOMETIMES MULTIPLE TIMES) TO GET THE MESSAGE AND BELL TO STOP.

09/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW1KJ******
Summary

VEHICLE SHIFT TO PARK. WHEN PUTTING MY VEHICLE IN PARK THE VEHICLE WILL NOT SHUT OFF AND DISPLAYS ON THE DASH "SHIFT TO PARK"

08/31/2020
Components: AIR BAGS
Incident Date: 08/24/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNERJKW8KJ******
Summary

I RECENTLY HAD A CRASH IN MY 2019 CHEVROLET TRAVERSE. THE IMPACT HIT MY DRIVER DOOR AND FRONT END OF MY CAR. THE VEHICLE THAT HIT MY CAR WAS TRAVELING BETWEEN 45 AND 50 MILES AN HOUR. EVERY AIRBAG IN THEIR VEHICLE DEPLOYED HOWEVER EVEN WITH THE SIGNIFICANT IMPACT NONE OF MY AIRBAGS DEPLOYED. I'VE SPOKEN WITH MINI REPAIRMAN AT MORE THAN TWO CHEVROLET DEALERSHIPS WHO STATED THE AIRBAGS SHOULD HAVE DEPLOYED.

08/17/2020
Components: POWER TRAIN,ENGINE
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKWXKJ******
Summary

I WAS SLOWING DOWN TO MAKE A TURN AND AS I TURNED THE STEERING WHEEL THE VEHICLE GET LIKE IT EITHER LOCKED UP OR WENT INTO NEUTRAL. I HAD NO CONTROL OVER ACCELERATION.

08/17/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKWXKJ******
Summary

CLIO THAT HOLDS THE SECOND SEAT SUNROOF SHADE CLOSED BROKE OFF.

08/17/2020
Components: POWER TRAIN
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKWXKJ******
Summary

I WAS PARKED AT A STORE DOING GROCERY PICK UP. THE CAR WAS RUNNING, AND WHEN THE CLERK FINISHED LOADING MY TRUNK, I CLOSED THE TRUNK DOOR, AND THE CAR WOULD NOT SHIFT INTO REVERSE FOR ME TO LEAVE THE PARKING SPOT. I ENDED UP HAVING TO TURN THE CAR OFF AND ON AGAIN FOR IT TO WORK.

02/21/2020
Components: SEAT BELTS,SEATS
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERJKX1KJ******
Summary

SEATS ON 2ND ROW SEAT BELT GET STUCK AROUND THE RECLINE LEVER. CAR DESIGN DOES NOT ALLOW TO UNLOCK THE SEATBELT.

01/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW8KJ******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD INTERIOR ROOF LIGHT REMAINED ON DRAINING THE BATTERY. THE VEHICLE WAS TAKEN TO (WIN CHEVROLET, 2201 223RD ST, CARSON, CA 90810), ON THREE SEPARATE OCCASIONS TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED AND THE LIGHT WAS REWIRED HOWEVER, THE REPAIRS FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,326.

01/08/2020
Components: EXTERIOR LIGHTING
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW3KJ******
Summary

THE AUTOMATIC HEADLIGHT SYSTEM OVERRIDES MANUAL MODE. IT WILL AUTOMATICALLY TURN ON THE HIGH BEAMS WHILE DRIVING IN DARK CONDITIONS BUT DOES NOT DIM THE LIGHTS IN A TIMELY MANNER WHEN OTHER TRAFFIC IS PRESENT. THIS HAS THE POTENTIAL TO BLIND ONCOMING TRAFFIC OR ANNOY LEADING VEHICLES.

01/07/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/26/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNEVGKW7KJ******
Summary

MY VEHICLE WAS OFF, PARKED AND LOCKED. MY CAR WAS ON A SOMEWHAT FLAT SURFACE AND ROLLED INTO A TREE. THE SAME DAY I WAS ABLE TO DRIVE MY CAR APPROXIMATELY 3 MILES FROM MY HOME, PARK FOR APPROXIMATELY 4 HOURS AND RETURN HOME WITHOUT KEYS. I HAVE A POLICE REPORT AND PHOTOS OF THE DAMAGE OF MY VEHICLE.

12/09/2019
Components: POWER TRAIN
Incident Date: 12/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW1KJ******
Summary

CRUISING AT FREEWAY SPEED, PRESS DOWN ON THE GAS PETTAL AND TRANS UP SHIFTS AND GOES TO A LOWER GEAR AND JERKS SO HARD IT FILLS LIKE YOU HAVE HIT FROM THE REAR. IT DID THIS 5 TIMES.

12/05/2019
Components: ENGINE
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVFKW4KJ******
Summary

VEHICLE FELT LIKE IT SLIPPED INTO NEUTRAL WHILE DRIVING. COULD NOT ACCELERATE. STRONG CHEMICAL ODOR.

12/04/2019
Components: STRUCTURE
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNERKKW8KJ******
Summary

SUNROOF DEVELOPED A MASSIVE LEAK. THE VEHICLE DID NOT LEAK WHILE SITTING ONLY WHILE IN MOTION. THE LEAK WAS AT THE FORWARD PART OF THE SUNROOF. THE LEAK SOAK THE HEADLINER, OVERHEAD CONSOLE CONTROLS AND RAN INTO THE CENTER STACK OF INSTRUMENTS. DIAGNOSED BY SANDY SANSING CHEVROLET, PENSACOLA, FL TO BE A BENT SUNROOF FRAME. HAVE BEEN IN THEIR REPAIR FACILITY SINCE OCT 2019 WITH NO PARTS AVAILABLE OR REPAIR IN SIGHT. CONTACTED GM AND WAS NOT GIVEN A REMEDY.

11/12/2019
Components: SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CONTROL ARM FAILED AND WAS REPLACED AT FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 9000, (213) 290-1925). ALSO, WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. WHEN FUELING THE VEHICLE, THE TANK WOULD NOT FILL UP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES, BUT WAS NOT DIAGNOSED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS UNKNOWN.

10/30/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW4KJ******
Summary

WHEN STOPPING THE VEHICLE, THE AUTO-STOP KICKS IN, WHICH SOMETIMES WORKS WELL. OTHER TIMES IT KILLS THE WHOLE CAR, SHUTTING IT DOWN COMPLETELY. THE INFOTAINMENT CENTER GOES BLACK LIKE THE CAR WAS SHUT OFF USING THE START/STOP BUTTON. SO THEN IT TAKES A BIT TO GET IT RUNNING AGAIN TO GO. THIS HAS HAPPENED TO US 6 TIMES NOW WITHIN THE LAST 2 WEEKS. IN HIGH TRAFFIC AREAS THIS CAN BE A SAFETY CONCERN. ALSO WHEN IT SHUTS DOWN COMPLETELY THE BRAKE PEDAL GOES SOFT AND DROPS DOWN TO THE FLOOR. ALL THIS SEEMS TO HAPPEN WHEN IT IS SUPPOSED TO AUTOMATICALLY START BACK UP AFTER BEING STOPPED FOR A SHORT PERIOD OF TIME.

10/03/2019
Components: AIR BAGS
Incident Date: 09/18/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNEVHKWXKJ******
Summary

TL* THE CONTACT OWNED A 2019 CHEVROLET TRAVERSE. WHEN THE CONTACT'S VEHICLE WAS TURNING LEFT INTO A DRIVEWAY, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH. THE CONTACT'S VEHICLE WAS PUSHED INTO A DITCH. THE DRIVER'S AIR BAG FAILED TO DEPLOY, CAUSING THE CONTACT'S HEAD TO STRIKE THE STEERING WHEEL. THE CONTACT SUFFERED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: E961540 WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 4,193.

09/30/2019
Components: SERVICE BRAKES
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVGKW0KJ******
Summary

WE PURCHASED THIS VEHICLE IN JUNE OF 2019, AND HAVE HAD IT AT THE DEALERSHIP 4 TIMES FOR AN ISSUE WITH THE BRAKES. TO THIS DATE THEY HAVE NOT FIGURED OUT WHAT IS CAUSING IT, BUT IT CAUSES THE BRAKE SYSTEM TO LOSE POWER MAKING IT DIFFICULT TO BRAKE. WE WERE TOLD BY THE DEALER JUST TO KEEP DRIVING IT UNTIL THEY FIGURE OUT WHAT IS GOING ON.

09/09/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW3KJ******
Summary

WHILE TRYING TO PRESS THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR, IT HANGS UP MID-TRAVEL. APPLYING ADDITIONAL PRESSURE CAUSES THE PEDAL TO TRAVEL ALL THE WAY TO THE FLOOR. THE DEALER SAYS THIS IS "NORMAL". ACCELERATOR PEDAL TRAVEL SHOULD BE SMOOTH AND LINEAR; ANYTHING ELSE IS UNACCEPTABLE. JUST ASK TOYOTA.

09/09/2019
Components: STEERING
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW3KJ******
Summary

WHEN TURNING THE STEERING WHEEL, THERE IS A LOW WHINING SOUND. THE DEALER SAYS THIS IS "NORMAL". THE STEERING COLUMN SHOULD NOT MAKE ANY NOISE. NOISES COMING FROM A STEERING COLUMN USUALLY INDICATE TROUBLE.

09/09/2019
Components: STRUCTURE
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW3KJ******
Summary

THE EDGE OF THE SECONDARY HOOD LATCH HAND RELEASE LEVER IS VERY SHARP. I CUT MY FINGER TRYING TO FIND THE LEAVER TO OPEN THE HOOD. THIS PART SHOULD HAVE SMOOTH EDGES TO PREVENT INJURY.

08/20/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/16/2019
Crash: No
Fire: No
Summary

ON JUNE 20, 2019, I BOUGHT A 2019 CHEVY TRAVERSE WITH THE UNDERSTANDING THAT THE VEHICLE WAS IN GOOD CONDITION WITH NO DEFECTS. ON JULY THE 18 WE TOOK VEHICLE TO THE SERVICE DEPARTMENT, DUE TO THERE WAS A VERY STRONG ODOR WHEN INSIDE THE CAR. IT WAS CAUSING BLOODY NOSES AND BREATHING ISSUES FOR MY FAMILY. THE SMELL WAS SO STRONG THAT IT COULD BE TASTED. THE DEALERSHIP TOOK ABOUT 15 TO 20 MINUTES TO DIAGNOSE CAR AS NOTHING WRONG WITH IT. WE TOOK IT HOME. ON AUGUST 1, 2019, THE VEHICLE STARTS GOING CRAZY WITH ELECTRICAL ISSUES. WHILE MY WIFE IS DRIVING WITH MY KIDS THE HORN, LIGHTS, AND EMERGENCY LIGHTS START TURNING ON AND OFF AND THERE WAS A LOUD UGLY SOUND FROM THE ENGINE. THE CAR HAD TO BE PARKED TO AND I HAD TO GO DRIVE CAR HOME DUE THE UNSAFE CONDITIONS OF VEHICLE. AS I LOOKED UNDER THE HOOD, I COULD SMELL A BURNING SMELL AND SMOKE COMING FROM THE ENGINE. SO WE TOOK VEHICLE BACK TO DEALERSHIP. AFTER BEING ON THE SHOP FOR ABOUT A WEEK , WE GOT OUR CAR BACK AND ACCORDING TO DEALERSHIP IT WAS FIXED, ALONG WITH THE SMELL THEY TOLD US IT WAS A RARE SITUATION BUT THAT WE HAD MOLD AND MILDEW COMING OUT OF THE AC UNIT WHICH WAS CAUSING THE ODOR AND HENCE BLOODY NOSE AND BREATHING ISSUES. THEY ALSO FOUND THAT THE BATTERY WAS THROWING SPARKS AND WAS BURNING ELECTRICAL WIRES IN THE ENGINE. AT THIS POINT WE JUST WANTED OUR CAR BACK. THE FOLLOWING DAY MY WIFE AND KIDS WERE PUT IN A DANGEROUS SITUATION DUE TO DEFECTIVE CAR, WHILE DRIVING THE TRAVERSE IT TURNED OFF ON THEM WHILE ON THE HIGHWAY. MY WIFE AND KIDS ARE TRAUMATIZED AND SCARED WHILE BEING PUT IN THESE DANGEROUS SITUATIONS. UNFORTUNATELY, YOUR VEHICLE HAS NOT PERFORMED WELL AND IS NOT SAFE EVEN AFTER IT WAS MADE CLEAR TO US THAT IT WAS SAFE AND FIXED.

07/25/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVLKW7KJ******
Summary

ON JULY 11, 2019, WHILE OPERATING THIS VEHICLE, AN ERROR MESSAGE APPEARED ON THE DASHBOARD WHICH STATED, 'POWER STEERING MALFUNCTION.' AT THE TIME OF THIS ERROR MESSAGE, POWER STEERING HAD FAILED AND MANEUVERING OF THE VEHICLE BECAME DIFFICULT. DURING THIS INCIDENT, THE VEHICLE WAS IN MOTION ON A HIGHWAY. VEHICLE WAS BROUGHT TO A CHEVY DEALER AND THE RACK AND PINION WAS REPLACED DUE TO AN ELECTRICAL ISSUE.

07/22/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW9KJ******
Summary

I WAS DRIVING VEHICLE AND STOPPED AT LIGHT. THE CAR COMPLETELY CUT OFF. I HAD TO PUT IN PARK TO RESTART THE CAR. THATS WHEN THE ENGINE LIGHT CAME ON. RECEIVED AN ADVANCED DIAGNOSIS THAT STATED ISSUE WITH ENGINE/TRANMISSION SERVICE WITHIN ONE DAY. TOOK CAR IN 7/16 AT 7:30 AND GOT BACK THAT DAY STATING THAT CAR TRANSMISSION COMMUNICATION DROPPED. THE VERY NEXT DAY 7/17 AM, SAME THING HAPPENED. TOOK THE CAR THAT AFTERNOON BACK TO DEALER AND IT HAD BEEN THERE SINCE. THEY STATE THEY ARE WAITING TALK TO GMC. NOTHING YET.

07/06/2019
Components: STRUCTURE
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNERGKW2KJ******
Summary

ALL 4 DOORS HAVE BECOME MISS ALIGNED 2 WEEKS AFTER PURCHASING, TRAVERSE IS A NEW CAR NOT PREOWNED. THERE'S A RUBBING NOISE THAT COMES FROM ALL DOORS WHILE DRIVING ESPECIALLY WHEN CAR TURNS LEFT OR RIGHT AT AN ANGLE. AS DAYS PASS THE RUBBING NOISE FROM THE DOORS HAS INCREASED AND CAN BE HEARD WHILE MAKING A STOP AND WHEN DRIVING STRAIGHT.

06/30/2019
Components: SERVICE BRAKES
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKW1KJ******
Summary

THERE ARE CONTINUOUS DEFECTS AND CONCERN FOR SAFETY REGARDING MY 2019 CHEVY TRAVERSE. I PURCHASED A NEW 2019 TRAVERSE REDLINE ON MARCH 22, 2019 AND THE PROBLEMS BEGAN WITHIN TWO WEEKS AND LESS THAN 400 MILES ON THE VEHICLE. I WAS DRIVING MY NEW VEHICLE ON A RESIDENTIAL ROAD AND BEGAN TO SLOWLY PRESS THE BRAKE WHILE APPROACHING A STOP SIGN WHEN THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE A GRINDING AND CLICKING NOISE WHILE SHAKING AND FELT LIKE THE BRAKE PEDAL NEEDED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP. I BROUGHT THE CAR IN AND THE SERVICE DEPARTMENT REPLACED A VACUUM BOOSTER SENSOR WHICH THEY SAID WAS FAULTY. THEN TWO MONTHS LATER, WITH ONLY 1800 MILES ON THE VEHICLE, THE SAME ISSUE OCCURRED AGAIN WHERE THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE THE SAME NOISES AND SHAKING. I IMMEDIATELY CALLED THE DEALERSHIP TO BRING IT IN FOR SERVICE. DURING THIS SECOND OCCURRENCE, THE SERVICE DEPARTMENT SUGGESTED IT MUST HAVE BEEN A 'BAD BATCH' OF PARTS AND OFFERED TO REPLACE THE SENSOR AGAIN. I RETURNED TO THE DEALERSHIP TO PICK UP MY VEHICLE AND DURING THE LESS THAN TWO MILE DRIVE HOME, THE SAME ISSUE OCCURRED FOR THE THIRD TIME. I IMMEDIATELY RETURNED TO THE DEALERSHIP AGAIN AND THE SERVICE DEPARTMENT SAID THEY DIDN'T KNOW WHAT WAS CAUSING THE PROBLEM. AFTER REPLACING THE SAME PART FOR A THIRD TIME, THE SAME ISSUE OCCURRED AGAIN. ULTIMATELY, THE SERVICE TECHNICIANS & ENGINEER ARE UNABLE TO IDENTIFY THE ROOT CAUSE OF THE ISSUE AND MERELY SUGGESTED REPLACING THE SAME PART FOR THE FOURTH TIME. WHILE THE SERVICE MANAGER HAS OFFERED TO CONTINUALLY REPLACE THE SAME PARTS, THEY ALSO ARE UNABLE TO IDENTIFY THE ROOT CAUSE AND STATED I NEED TO CONTINUE DRIVING THE VEHICLE UNTIL IT HAPPENS AGAIN AND PERHAPS THERE WILL BE A NEW PART UPDATED IN THE FUTURE.

06/19/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 06/14/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNEVKKW6KJ******
Summary

MY VEHICLE HAS THE FUEL ECONOMY SHUTDOWN SYSTEM AND IT'S NOT WORKING. IT USED TO SHOT DOWN WHILE ON A STOP AND THEN RESTART WHENEVER THE BREAKS WERE NOT ENGAGED NOW IT'S NOT DOING ANYTHING. THE AUTO STOP DOESN'T WORK IT'S STAYS ON A HIGH IDLE AT ALL TIMES

03/25/2019
Components: ENGINE
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVKKWOKJ******
Summary

WHEN BRAKING TO DO A U-TURN AND NOT STOPPING THE ENGINE SHUTS OFF AND DOESN'T COME BACK ON RIGHT AWAY. AND IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT FROM A CAR FROM THE OTHER DIRECTION. WE HAD THIS CAR FOR 3 MONTHS AND IT'S HAPPENED ABOUT FIVE TIMES NOW.

03/12/2019
Components: VISIBILITY
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GNEVHKW7KJ******
Summary

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. WHILE DRIVING, THE CONTACT HEARD A LOUD BANGING NOISE. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF FREEPORT (LOCATED AT 42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WERE NO VISIBLE DEFECTS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5109447539. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

3 Recalls

for 2019 CHEVROLET TRAVERSE
01/11/2018
CAMPAIGN NUMBER: 18V774000
AIR BAGS
If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
Campaign Number: 18V774000
Manufacture: General Motors LLC
Components: AIR BAGS
Summary

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

29/10/2020
CAMPAIGN NUMBER: 20V668000
POWER TRAIN:AUTOMATIC TRANSMISSION
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Campaign Number: 20V668000
Manufacture: General Motors LLC
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/04/2021
CAMPAIGN NUMBER: 21V246000
AIR BAGS:CRITICAL FASTENERS
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Campaign Number: 21V246000
Manufacture: General Motors, LLC
Components: AIR BAGS:CRITICAL FASTENERS
Summary

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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