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2019 Chrysler 300 4 DR AWD

1
Recalls
16
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.3%

Complaints
Recalls

16 Complaints

for 2019 CHRYSLER 300
01/07/2022
Components: POWER TRAIN
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2c3ccaag5kh******
Summary

when putting vehicle in gear from park to drive there is a clucking souk in the rea end such as the ring and (differential ) pinion gears or cv boots Carl Burger Dodge put a rea end in the car and it still doing it they stated that they can not or it NORMAL NOISE. I have return the car at least four time for the same noise each time one guy or the other heard it but they can not repair... I 'am afraid it the differential will go out at high speed and cause a accidennt , this first appear in the first few in 2019 and is still present.

09/19/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c3ccabg6kh******
Summary

So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free again. When it freezes up , I can change anything, none of the buttons on the screen will works and the screen gets really hot to touch. Secondly when I go to crank my car sometimes whether it is a cold crank or not it may a hitting nose and it sound like it is coming from the back left side. That can happen several times a day or sometimes it doesn't happen at all. This is a new car for me so I don't know why I am having these problems and I work hard to finally be able to afford what I like for it to give me problems from the start. I have reached out to the dealership where I got it from but haven't hear anything back and the has been happening for a while. Please help. So many dates so I am just going to put the last time it happened but the problem started late November 2020 when I got the car.

07/30/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAG3KH******
Summary

BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN ... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/22/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAG3KH******
Summary

UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY

07/22/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAG3KH******
Summary

UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY

07/22/2021
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAG3KH******
Summary

UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the 2019 Chrysler 300. I understand that you're working with Chapman Dodge in Scottsdale regarding an ongoing concern with the radio. I have reached out to them and requested the information. We need to determine what involvement we need to get started and what the next steps are. Essentially. I'm available Monday through Friday from 10 a.m. To 6:30 p.m. Eastern, and my number here is 844-378-0597. My extension is 406-0076. Thank you. Hello, this is Michael from Ram Uconnect customer care. Just give me a quick call in regards to your new Dodge Challenger. Actually, this was a Chrysler 300 was not seeing the VIN number. But basically need the the part is on order confirm with the dealership that they made a mistake and they they put 2 orders under your name. One of them was for a different customer, but they were able to track it Down based off the serial ID number. That one was already installed. This one is currently showing an ETA of eight to twenty two. Twenty Twenty-One. But yeah, we got involved. We got it expedited. We're going to try to see about getting it sooner. It's currently being shipped from the supplier. So it hasn't actually started ship off. Basically what they're doing right now is they're trying to get it released. And that's where we're at. So, yeah, it's currently shipping from the supplier by that when I mean is there trying to release it so often. Do you have any questions? Feel free to give me a call? My telephone number's going to be 100-860-6632 extension 30478. Hope you have a great evening. Bye. CHAOS@CHRYSLER

07/21/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAG3KH******
Summary

BRAND NEW CHRYSLER 300 W/<1100MI "UCONNECT UPDATE ERROR CODE 20" VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X2) NO REPAIR PARTS AVAILABLE REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) "NO BACKUP CAMERA" "NO A/C & HEAT CONTROLS" - A/C FULL ON/OFF ONLY "NO RADIO / NO NAVIGATION / NO EMERGENCY" DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

06/14/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/11/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2c3ccabg3kh******
Summary

I was in a "at fault" accident in Sept 2020 in my new car because the instrument panel failed to stay on started glitching while on the freeway hit tire in the road. Car insurance went up because of the points against my record. The Chrysler Corp has a recall on the same make and model but not my VIN number. My car is experiencing the same problems as the recall. I need the insurance company to remove the points and sue Chrysler for this accident that was very dangerous. I have videos of the car still glitching while Im driving for a few seconds to a few minutes at a time. Driving at night with the instrument panel glitching is very dangerous and I need help.

02/09/2021
Components: STRUCTURE
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAEG8KH******
Summary

THE CAR IS LEAKING FROM BOTH SIDES THROUGH THE PANELING AND THE SEATS ARE GETTING WET IN RETURN MAKING SEAT BELTS GET RUSTED AND STUCK. SND IT'S GETTING AN ODOR . IF IT'S RAINING IT'S LEAKING IF MOVING OR SITTING STILL. . NOW THE ROOF IS BEGINNING TO FADE.

06/26/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAG4KH******
Summary

IM PURCHASE THIS CAR WITH SOMEONE ELSE INFORMATION. MY REAL NAME IS [XXX].MY FISICAL ADDRESS IS [XXX] .IM GET AUTO LOAN WITH FRAUD INFO..IM STILL HAVE THE CAR. I WANT TO BACK TO THE DEALERS SHOP BUT IM AFRAID..PLEASE HELP ME TO RETURNING THIS CAR..PLATE # [XXX] NEVADA CA. VIN # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

05/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAAGXKH******
Summary

TL* THE CONTACT OWNS A 2019 CHRYSLER 300. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE IGNITION WAS TURNED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SIERRA MOTOR MALL LOCATED AT SIERRA MOTOR INC ' BILL WALSH AUTO GROUP LOCATED AT 510 EAST NORRIS DR, OTTAWA, IL 61350, HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. *BF*JB

03/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCABT0KH******
Summary

I PARK MY ON 3/25/2020 COMING FROM RUNNING ERRANDS ABOUT AN HOUR LATER MY HORN JUST WAS GOING OFF BY ITSELF. I HAD TO HIT THE ALARM TO STOP IT THAN IT WILL GO OFF EVERY 20 TO 30 MINS.

01/17/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CCAGG4KH******
Summary

TL* THE CONTACT OWNS A 2019 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 77 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE UNEXPECTEDLY VEERED OFF TO THE LEFT WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING AND FEATURE FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 12,000.

09/18/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CCAEG6KH******
Summary

I BROUGHT A 2019 CHRYSLER 300 IN JULY 2019, IN SEPTEMBER 2019 MY WIFE WAS BACKING OUT OF THE DRIVEWAY, SHE SAID THE CAR SUDDENLY ACCELERATED WITHOUT WARNING. SHE STATED THAT SHE PRESSED THE BRAKE AND IT DIDN'T STOP THE CAR. IT CONTINUED TO ACCELERATE UNTIL IT FINALLY STOPPED AFTER GOING UP AN INCLINE INTO THE NEIGHBOR'S YARD AND HIT A TREE.*DT *AS *DT*DT TICKET # XXXXXXXXXXXXXXXXXXXXX PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB

07/18/2019
Components: POWER TRAIN
Incident Date: 07/16/2019
Crash: No
Fire: No
Summary

I BOUGHT THIS BRAND NEW CHRYSLER 300 LTD AND IT ONLY HAS 7,100 MILES ON IT. THE CAR HAS A SEVERE SHIFTING ISSUE GOING UP AND DOWN THRU THE GEARS. VIBRATION, HESITATION AND JERKING. MY WIFE WILL NOT DRIVE THE CAR BECAUSE SHE FEELS IT IS DANGEROUS TO TRANSPORT THE GRAND KIDS IN. I HAVE TAKEN IT BACK T THE DEALER MANY TIMES AND THEY TELL ME ITS WITHIN FACTORY STANDARDS AND THEY ALL SHIFT LIKE THAT. NOW THAT IS DIFFICULT TO BELIEVE. HOW CAN I GET IN CONTACT WITH A REAL CHRYSLER FACTORY TECH REP TO DRIVE THIS CAR AND EVALUATE ?

03/25/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/21/2019
Crash: No
Fire: No
Summary

TAKATA RECALL THE (DID) DIGITAL INFORMATION DASHBOARD STOPPED WORKING AFTER THE CAR WAS OFF FOR 8 HOURS WHILE I WAS AT WORK, WHEN I GOT OFF WORK I TURNED THE CAR ON AND EVERYTHING ELSE WORKED BUT THE DASHBOARD WASNT LIT UP WITH LIGHTS/ I WASNT ABLE TO SEE THE SPEED I WAS GOING/ WASNT ABLE TO SEE MY RPM GAUGE/ I WASN'T ABLE TO SEE MY TIRE PRESSURE, BATTERY VOLTAGE, HOW HOT OR COLD MY ENGINE WAS , OIL PRESSURE, OIL LIFE ETC. I WAS FORCED TO DRIVE HOME AFTER THIS OCCURRED WHICH WAS FRIGHTENING DUE TO THE FACT I COULDN'T SEE MY SPEED.

1 Recalls

for 2019 CHRYSLER 300
14/03/2019
CAMPAIGN NUMBER: 19V203000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.
Campaign Number: 19V203000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary

Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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