EN

2019 DODGE JOURNEY SUV FWD

0
Recalls
17
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18.5%

Complaints
Recalls

17 Complaints

for 2019 DODGE JOURNEY
02/03/2022
Components: SEATS
Incident Date: 01/28/2022
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB6KT******
Summary

Seat wont close in back seat second row wont close at all it broken itself

02/03/2022
Components: SEATS
Incident Date: 01/26/2022
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB6KT******
Summary

All seat have side power move for open and close in second row and front row press down n up area plastic area holder it broke all of 4 of them seat broken for no reason

10/26/2021
Components: AIR BAGS
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCEG0KT******
Summary

Ever time I drive my airbag light will come on and stay on for 5-10 mins then go off for 5-10 mins then come back on. Something is seriously going on with my cars air bags

07/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEGXKT******
Summary

While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.

02/08/2021
Components: POWER TRAIN
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG5KT******
Summary

CAR "CLUNKS" WHEN GOING FROM REVERSE TO DRIVE, SPORADICALLY. ALSO THE TRANSMISSION "SLIPS" OCCASIONALLY. I HAVE BROUGHT IT TO THE DEALERSHIP, CHANGED ALL ENGINE MOUNTS, NOVEMBER 2020. BROUGHT IT BACK A WEEK LATER WHEN I COULD GET AN APPOINTMENT, STILL DOING IT. THEY CLAIM I AM NOT "STOPPING FULLY" BEFORE GOING FROM REVERSE TO DRIVE, AND SAY THEY HAVE DONE ALL THEY COULD. SPOKE TO FRIEND WHO ALSO OWNS A DODGE JOURNEY. SHE HAS THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE SINCE IT IS OBVIOUSLY DAMAGING THE TRANSMISSION EACH TIME THIS HAPPENS, AND THAT IT IS NOT SLIPPING WHEN ACCELERATING AND CHANGING GEARS (AUTO TRANSMISSION).

12/23/2020
Components: POWER TRAIN
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG5KT******
Summary

TRANSMISSION SPORADICALLY CLUNKS FROM REVERSE TO DRIVE. DEALER REPLACED ALL MOTOR MOUNTS. STILL DOES IT.

12/22/2020
Components: POWER TRAIN
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB3KT******
Summary

TRANSMISSION BANG WHEN TAKING OF FROM A STOP

12/17/2020
Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
Incident Date: 06/04/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCBB0KT******
Summary

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. I HAVE A PERMANENT MARK. I HAD A SMALL PUNCTURED LUNG ON THE RIGHT SIDE AND MY RIGHT SHOULDER AND ARM WERE INJURED WHICH HAS NOW TURNED INTO RSD. EXTREMELY PAINFUL . I HAD CHRYSLER TEST IT BUT WILL ONLY SEND ME AN EMAIL SAYING NO PROBLEMS. NO REPORT. JUST AN EMAIL SAYING EXACTLY THAT.*DT*DT*JB*JB

10/04/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB3KT******
Summary

THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.

09/03/2020
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG9KT******
Summary

I RECENTLY TOOK A TRIP TO PIGEON FORGE TENNESEE FROM CHARL3STON WEST VIRGINIA. THE SPEED MOST OF THE DRIVE WAS 65MPH. MY VEHICLE ONLY HAS 43,000 MILES ON IT. I BOUGHT IT USED BUT THAT DOESN'T MEAN THAT THE BRAKES SHOULD ALREADY BE WEARING DOWN. BRAKING DOWN HILL AT 65MPH THE BRAKES SEEMED TO ALMOST BE PULSATING BUT FELT LIKE THE ROTOR MAY HAVE BEEN WARPED AND THE SOUND WAS HORRIBLE! I FELT THE VIBRATIONS EVERY TIME I WOULD BRAKE. I DON'T KNOW WHAT TO DO ABOUT IT AS I JUST SPENT A LOT OF MONEY ON THE CAR ITSELF! CITY DRIVING IS NOT AS BAD BUT IT IS STILL CONCERNING THAT INTERSTATE SPEEDS MAY BE AN ISSUE.

08/30/2020
Components: STRUCTURE,WHEELS,SERVICE BRAKES
Incident Date: 07/04/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDDEG4KT******
Summary

I HAD AN ACCIDENT THIS PASSED JULY 4, 2020 WHERE I HAD NO BRAKES. THAT EXPERIENCE WILL NEVER BE FORGOTTEN (PSTD). I TRAVELED THAT DAY 110 MILE ON THE FREEWAY AND REACHED MY DESTINATION STOPPED TO CHECK ADDRESS, THEN TURNED SLOWLY INTO A DRIVEWAY. MY FRIENDS PULLED THEIR CAR UP SO I CAN PARK BEHIND. I PULLED IN PRESSED ON BRAKES AND REALIZED THERE WERE NO BRAKES WHEN MY FOOT WENT ALL THE WAY TO THE FLOOR AND CAR STARTED ACCELERATING. MY FRIENDS DRIVE IS ON A DECLINE. VERY HILLING AREA IN HARRISON MI. I STARTING PRAYING ASKING GOD TO NOT HIT THEIR CAR, THEN NOT HIT THEIR HOUSES AND I SAW BUSHES THINKING THEY WOULD STOP ME. BUT TO NO AVAIL THE CAR DROVE THROUGH THEM JUST MISSING A TELEPHONE POLE. MY CAR HEADED BACK TO THE STREET GOING TOWARDS THE HOUSE ACROSS THE STREET. I AM STILL PUMPING THE BRAKES. SO I TURNED TO MY LEFT AND WENT THRU A WOODED FENCE HIT A STONE STUMP AND WENT SAILING (ACCORDING TO THE NEIGHBOR OF THE HOUSE) FOUR FEET INTO THE AIR AND CAME CRASHING DOWN ON A TREE. IN MY MIND I WAS THINKING THIS TREE WILL STOP MY CAR PRAYING NOT ENDING MY LIFE. THE CAR HIT THE TREE AND LANDED ON THE GROUND PROCEEDING TO THE STREET AGAIN. I AM NOW DRIVING DOWN DODGE HWY WITH ONCOMING TRAFFIC ON THE WRONG SIDE OF HIGHWAY. I PUT THE CAR IN PARK BUT THE CAR STILL DID NOT STOP. A STREET WAS COMING UP ON THE LEFT SIDE AND I TURNED TO GET OUT OF TRAFFIC AND THIS STREET WAS GOING UPHILL AND THE CAR STOPPED. THE CAR HAS BEEN WITH DEALERSHIP SINCE JULY 6,2020 AND 5 WEEKS LATER ON AUGUST 17, I RECEIVED A LETTER FROM FCA STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY."

07/01/2020
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB9KT******
Summary

WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR

05/20/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB4KT******
Summary

BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR

03/19/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB0KT******
Summary

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

01/17/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB1KT******
Summary

YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEHICLE STARTED AGAIN

12/11/2019
Components: BACK OVER PREVENTION
Incident Date: 12/10/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCBBXKT******
Summary

TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

08/19/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB8KT******
Summary

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

0 Recalls

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