2019 Ford Explorer 4 DR SUV AWD

The contact owns a 2019 Ford Explorer. The contact stated that there was an abnormal ticking noise detected from the front end of the vehicle. The contact stated that while his wife was driving, the vehicle failed to accelerate and revved up. The contact noticed that the air intake manifold was disconnected. The contact stated that he noticed an oil leak in the driveway. The rear seat heater became inoperable and the tires were bald. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The vehicle was taken to the same dealer where it was diagnosed that the seal was broken. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 20,000.

We continue to smell exhaust fumes in the cabin on the vehicle.

The contact owns a 2019 Ford Explorer. The contact stated that on several occasions, the rear passenger’s side roof rack became loosened while driving at highway speeds and while going through the car wash. The contact then received notification of NHTSA Campaign Number: 21V316000 (Structure) and had the vehicle was serviced at the dealer. Three months later the failure recurred. The contact took the vehicle back to the dealer and was informed that the recall was a one-time free repair. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.

1. The vehicle HORN unknowingly and unexpectedly stopped working, became unavailable, and subsequently failed to alert other of hazardous conditions, when approperiately initiated by the driver/operator. Without any indication or prior warning to the driver that the HORN was NOT FUNCTIONAL. This vehicle can be made available for NHTSA inspection upon request. For all intensive purposes, the only unique purpose for having a vehicle HORN is for SAFETY. 2. SAFETY was compromised and reslted in highly eleveted risks for the Driver, Passangers, Pedestrians, Traffic Officers, By Standers, Other Vehicles and Congestion, following a Night Time Egress of an NFL Football Game. 3. The problem is repeatable and the HORN is currently in a FAILED state. The HORN has not been diagnosed or repaired. It has not been confirmed, by the Dealer, nor Independent Service Center. WHY? For them to bill me some ungodly amount, just to tell me, my the HORN DOES NOT WORK.. ON a vehicle I financed/purchased 4 months ago? and that I paid $200 last month for a FAILED BATTERY last month. Good LORD, and on a vehicle with more automated driver assist sensors, than a MARTIAN LAND EXPLORER? and the HORN FAILS? For SAFETY, HORNS are intentionally "enabled" and maintained in fuctional state. Note: AUTO OWNER has reported this SAFETY DEFECT to NHTSA. Owner requests all costs of diagnosis, parts, replacement, labor, repairs, wiring, computer, software, and the transparent identification of flaws in automatic updates via internet and wireless, connectivity, software updates, digital processing of vehicle operating systems, and digital monitoring of driving conditions, location, and environment. 4. No. It has not been inspected by manufacturer, police, insurance reps, or others. Yet. 5. No warning lights, messages, or indicators prior to non-functioning and unexpected HORN failure. I would like to request independent NHTSA inspection Root Cause Analysis. Thank You

The contact owns a 2019 Ford Explorer. The contact stated that there was water leaking into the headliner and sunroof. Additionally, the battery was leaking battery acid. The battery failure caused the contact's baby to be diagnosed with Intrauterine Growth Restrictions (IUGR). The first failure occurred when the contact detected an odor and checked under the hood of the vehicle. The contact saw that the battery was swollen and had exploded. The vehicle was towed to the dealer on October 21, 2020, and the dealer informed the contact that it was a faulty battery and replaced it with a new battery that the contact had purchased from Walmart. The dealer informed the contact, who was pregnant at the time, that the vehicle was safe to drive. The failure recurred, and the vehicle was taken to Darling's Brunswick Ford (262 Bath Rd, Brunswick, ME 04011) on May 17, 2021. The dealer informed the contact that the battery was actively leaking and covered in battery acid. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and first informed the contact that there was no recall associated with the VIN. The manufacturer later informed the contact that they would be buying back the vehicle from the contact under Florida's Lemon Law. The failure mileage was approximately 42,000.

The contact owns a 2019 FORD Explorer. The contact stated that she initially received a recall notice for the roof rail covers under Manufacturer recall Number: 20N11. The contact took the vehicle to a dealer and had the recall serviced. Since the repair, the contact noticed that the roof rail cover had begun to detach from the vehicle despite the recall repair. The contact had taken the vehicle to the dealer where they acknowledged the failure and referred her to the manufacturer for assistance. The manufacturer was notified of the failure and referred her to NHTSA for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 21V316000 (Structure) however, the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 18,000.

The contact owns a 2019 Ford Explorer. The contact stated that the roof rail had detached. The contact received notification of NHTSA campaign number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer where the roof rail was glued. The vehicle was repaired however, the failure recurred. The roof pins are unable to be attached. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The failure mileage was approximately 3,000. VIN tool confirms parts are not available.

The contact owns a 2019 Ford Explorer. The contact stated while driving 60 MPH, the driver’s side roof rail detached from the body of the vehicle. The vehicle was taken to a local dealer where it was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V316000 (Structure) however, the VIN was not included. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 55,000.

As per a recall on this vehicle, the roof rails become detached and have the potential to fly off the car at high speeds. I have brought this in to a Ford service center numerous times to be addressed and upon repair each time, the issue recurs. The latest conversation I have had with a Ford motor company representative is that the issue is known but there is no known fix for it at this time. Meanwhile, I, like so many others, are driving around with what can be a potential safety hazard for other drivers.

Driving 70 mph on interstate the driver side windshield trim came off. Startled the driver and caused car behind us to hit it on their windshield and lost control for a short time. In looking at trim clips they are plastic and 3 of them were broken. I drove to a ford dealer and was told this is a problem but they have not recall on it. Components should not be falling off a 60K car. No warning that this might occur.

NTHSA acknowledged there was an issue with 2019 Ford explorer roof rails being a danger and filed a warning which Ford supposedly issued a recall which never happened, had my SUV to Coggin Ford in Orange city Fl they made several repairs and the rails are still falling off SUV, Now the dealership is stating parts are on backorder, NTHSA filed wrong recall number with complaints, called FORD only to get a runaround for a week

The windshield weather stripping has Disintegrated . Half is missing. What’s left crumbles in your hand. I am get a picture, just not at this time. I will have it there is ever a follow up.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA campaign number: 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to reach out to local dealer several times for recall repair appointment but was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Roof rail covers are falling off. Ford dealer where purchased has repaired this trouble three times and the covers are now detached worse than ever. Dealer where purchased refuses to work on the vehicle and told me to take the vehicle elsewhere. Needs to be corrected before the covers come off at highway speeds and possibly create a catastrophic situation for vehicles following.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA campaign number 21V316000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool showed no open recall.

The contact owns a 2019 Ford Explorer. The contact stated that the front windshield gasket was crumbling. The contact was concerned that water might leak into the vehicle. The vehicle was taken to the dealer and inspected but the dealer informed the contact that there was no recall associated with the failure, although they had seen the failure on other vehicles. The vehicle was taken to an auto glass repair shop and repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 40,000.

I am extremely frustrated. I use my car as a second source of income and with the recall I now can't rent out my car through Turo as the recall isn't fixed. I don't even have a roof rack! I understand there is an attempt here to fix the issue with the vehicle but the impact is costing me thousands.

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO WORK WHEN DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,600.

LAST 2 TIMES I HAVE DRIVE THE VEHICLE MORE THAN SEVERAL HOURS, A BURNT ODD SMELL HAS COME FROM THE ENGINE HOWEVER THERE HAVE BEEN NO CHECK ENGINE LIGHTS, ONLY AN ODOR OR CHALKY BURNT SMELL. I HAVE 3 YOUNG KIDS AND THEY SMELLED IT AS WELL. IT HASNT HAPPEND ON SHORT TRIPS I NOTICED AFTER LONGER TRIPS OF DRIVING

VERY LOUD NOISE FROM THE ENGINE WAS TOLD IT WAS THE SUPERCHARGER BUT IT SOUNDS LIKE A CONSTANT CLICKING. WE TOOK IT BACK AND DEALERSHIP TOLD US IT WAS FIXED. STILL MAKES A LOUD CLICKING WHEN DRIVING , MORE SO WHEN ACCELERATING. CALLED DEALERSHIP, THEY SAID THEY FIXED IT. TO US ITS STILL DOESNT SOUND LIKE A 2019 VEHICLE SHOULD

ROOF RAIL COVERS ON LEFT AND RIGHT SIDES OF 2019 FORD EXPLORER COME LOOSE AFTER DEALERSHIP REPAIRED FORD TSB-20-2154, STILL COMING LOOSE, THEY CAN FLY OFF VEHICLE AND CAUSE AN ACCIDENT ELECTRICAL WIRES ARE CODED WITH SOY CAUSING SQUIRRELS / RODENTS ETC.TO EAT ENGINE WIRES AND TRYING TO BUILD A NEST IN ENGINE CAN CREAT A FIRE

2019 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HORN BEING MUFFLED. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INSTALLED WITH A HIGH PITCHED HORN.*JS

MY SUV IS LEAKING EXHAUST INTO THE CABIN. THE PROBLEM BEGAN WHEN ACCELERATING QUICKLY, LIKE GETTING ON THE HIGHWAY OR PASSING A CAR. NOW THE PROBLEM IS OFTEN WHEN JUST DRIVING NORMALLY. YOU CAN SMELL THE EXHAUST INSIDE. IT SMELLS LIKE ROTTEN EGGS. I HAVE BROUGHT THE EXPLORER BACK 3 TIMES TO THE DEALER AND THE CANNOT FIX IT. IT HAS BEEN AT THE DEALERSHIP FOR OVER 8 WEEKS.

CARBON MONOXIDE SMELL IN THE CAR WHEN DRIVING, WE TOOK THE VEHICLE IN TO THE FORD DEALERSHIP WHERE WE BOUGHT THE CAR, ON SEVERAL OCCASIONS, AND THEY TELL US THEY CAN NOT FIND A SMELL, OF A PROBLEM, SO WE HAVE JUST HAD TO LIVE WITH THE HORRID SMELL, WITH A NEW BABY AND ANOTHER SMALL CHILD RIDING INSIDE. VERY UNSAFE IN MY OPINION. WE ALSO NOTED THAT THE HORN IS VERY QUIET. ONLY HORN WAS INSTALLED IN THE 2019 FORD EXPLORER, AS OPPOSED TO THE PREVIOUS YEAR VEHICLES, THEY HAD 2 HORNS INSTALLED.

FORD RECALL 19C07- { APPLIES TO VEHICLES EQUIPPED WITH ONE OR MORE MECHANICAL FRONT SEATS- POTENTIAL LACK OF SEAT RESTRAINT IN THE EVENT OF A CRASH}. I RECEIVED THIS NOTICE BY MAIL AND MADE AN APPOINTMENT FOR MY 2019 FORD EXPLORER AT 'GARY YEOMANS FORD PALM BAY' ZIP-32907. THEY DID NOT REPAIR THIS RECALL. I TOOK MY VEHICLE IN ON 07/27/20. MY REPAIR ORDER STATES THEIR TECH #5534 FOUND: "THIS VEHICLE DOES NOT HAVE ONE OR MORE MECHANICALLY ADJUSTABLE FRONT SEATS. BOTH SEATS IN THIS VEHICLE ARE ELECTRONICALLY CONTROLLED". THE VIN SAYS THEY BOTH ARE POWER-WHICH I QUESTIONED AT THE TIME OF PURCHASE-AT THIS SAME DEALERSHIP. I WAITED 3 FULL DAYS FOR MY VEHICLE TO BE REPAIRED WITHOUT A LOANER VEHICLE-WHILE THIS TECH WAS TOO LAZY TO WALK FROM THE DRIVER SEAT TO THE PASSENGER SEAT TO INSPECT THAT IT WASN'T A POWER SEAT. I ALSO REQUESTED THE 2ND ROW PASSENGER SEAT BE REPAIRED OR REPLACED. IT CONTINUES TO GET STUCK AND WON'T FOLD UP OR CLICK INTO PLACE IN THE UPRIGHT POSITION. TWICE IT HAS JOLTED FORWARD IN THE OPEN POSITION UPON BRAKING, WHILE DRIVING ON THE HIGHWAY, HITTING THE FRONT PASSENGER SEAT. ONE OF THESE TIMES MY GRANDDAUGHTER WAS SITTING IN THIS SEAT - I CAN ONLY THANK GOD SHE WASN'T A TODDLER. FOR THIS REASON MY PASSENGERS CANNOT SIT IT IN IT - IT VERY WELL COULD KILL THEM. THIS SAME TECHNICIAN STATES ON MY REPAIR ORDER: "VERIFIED THAT THE REAR SECOND ROW SEATS FOLD UP AND DOWN AND OPERATE PROPERLY". I HAVE BEEN GRILLED ABOUT GIVING A FIVE STAR REVIEW

FOR THIS MODEL YEAR FORD EQUIPPED THE EXPLORER WITH A SINGLE-TONE HORN. THE VOLUME IS VERY LOW AND SOUNDS LIKE A TOY HORN. I DO NOT HAVE ANY CONFIDENCE THAT THIS HORN WILL HELP ME IN A DANGEROUS SITUATION. *TR

I PURCHASED MY 2019 FORD EXPLORER IN MARCH 2019. I HAVE NOW REPLACED ALL 4 HANKOOK TIRES. THE TIRES HAVE HAD CRACKS, TEARS, HOLES, AND WERE SHREDDING. EACH TIRE FAULTED AT DIFFERENT TIMES. I HAD A BLOW OUT ON THE HIGHWAY. HANKOOK WAS CONTACTED BY THE DEALERSHIP AND MYSELF. HANKOOK BLAMED ME ON THE FIRST TIRE. I HAVE NOW FOUND A HOLE AND RIPS ALL OVER THE 4TH TIRE. THE DEALERSHIP CLAIMED IT MANUFACTURER FAULT. I CANNOT REVEAL MY AGE BUT I HAVE OWNED MANY CARS. I HAVE NEVER HAD ANY OTHER CAR DO THIS BUT MY 2016 FORD EXPLORER. THIS CAR HAD HANKOOK TIRES. I HAD TO REPLACE THE TIRES ON THIS VEHICLES AT 8 MONTHS DUE TO HOLES AND EXTREME SHREDDING. HANKOOK HAS COMPLAINTS ALL OVER THE INTERNET AND BBB. I HAD A BLOW OUT RIGHT AFTER CONTACTING THEM ON A DIFFERENT TIRE THAN I REPORTED TO THEM. I HAVE A YEAR OLD CAR WITH 4 TIRES THAT HAVE HOLES, YEARS, SHREDS. TODAY I HAD TO PUT A 4TH TIRE ON THE CAR. HANKOOK IS GOING TO HURT SOMEONE! I WAS DRIVING 85MPH WHEN THE TIRE BLEW OUT. *TR

ROOF RAILS COME LOOSE, TOTALLY UNSECURED TO VEHICLE. ONE HAS FALLEN OFF WHILE DRIVING, ONE WAS DESTROYED IN CAR WASH. THE RAILS SEEM TO POP LOOSE NO MATTER WHAT IS HAPPENING WITH THE VEHICLE (I.E. PARKED, DRIVING). THIS IS A WELL DOCUMENTED PROBLEM ONLINE BUT NOTHING HAS BEEN DONE TO RESOLVE IT. *TR

ROOF RACK ON TOP OF VEHICLE CAME OFF WHILE DRIVING. THE PLASTIC CLIPS AREN'T ENOUGH TO KEEP IT ON THE VEHICLE. VEHICLE HAD 12K MILES WHEN THIS HAPPENED. THIS IS VERY UNSAFE I SHOULDN'T HAVE TO WORRY ABOUT MY ROOF RACKS COMING OFF MY VEHICLE.

I HAVE HAD THE CAR IN TO THE DEALER TWICE NOW FOR CARBON MONOXIDE ENTERING THE PASSENGER COMPARTMENT. I HAVE HAD A CARBON MONOXIDE DETECTOR THAT I PURCHASED FROM A RETAILER THAT SHOWS ELEVATED LEVELS ABOVE 60 PARTS PER MILLION WITHIN THE PASSENGER COMPARTMENT MY FAMILY HAS BEEN EXPERIENCING NEUROLOGICAL SYMPTOMS RELATED TO THE CO EXPOSURE

NOTICED SEVERE EXHAUST SMELL WHEN DEFROST IS ON WHILE DRIVING, AND MORE MODERATELY WHEN THE RECIRCULATED AIR IS ON. LOOKED UP THE ISSUE ONLINE AND FOUND THAT OUR 2019 FORD EXPLORER IS EXPERIENCING THE SAME ISSUES THAT CAUSED A SOFT RECALL FROM FORD FOR THEIR 2011-2017 MODELS. TOOK IT TO LOCAL FORD SERVICE CENTER, BUT THEY COULD NOT REPLICATE THE ISSUE. HOWEVER, THE TECH AT FORD SERVICE CALLED THEIR HOTLINE, WHO STATED "REAR AIR VENTS WERE LOOSE CAUSING THIS CONCERN". FOLLOWING THIS CALL, FORD SERVICE CENTER DID THE FOLLOWING (ALL QUOTES ARE FROM SERVICE INVOICE): "REMOVED REAR BUMPER COVER AND INSPECT[ED] AIR EXTRACTORS. INSPECTION FOUND BOTH EXTRACTORS WERE NOT CONNECTED ON THE LEFT REAR CORNER OF BOTH SIDES, LIKE THEY ARE BROKEN WILL NOT PROPERLY SEAT. INSPECTION ALSO FOUND LIFTGATE DRAIN VALVE WAS MISSING AND LR TAILLAMP GROMET WAS NOT SEATED TO THE BODY. REPLACED BOTH EXTRACTORS AND DRAIN VALVE, RESEATED LR TAILLAMP BODY PLUG, REINSTALLED REAR BUMPER AND TEST DROVE." WE HAVE NOT NOTICED THE EXHAUST SMELL SINCE THE FIX ONE WEEK AGO. I AM REPORTING THIS SO THAT NHTSA AND ANYONE READING THIS KNOWS THAT THE FORD EXHAUST ISSUES THAT CAUSED SO MANY PROBLEMS ARE STILL ONGOING THROUGH THE 2019 MODEL, AND ALSO SO THAT CONSUMERS WHO HAVE THIS MODEL KNOW EXACTLY WHAT TO TELL THEIR LOCAL FORD SERVICE CENTERS TO DO TO FIX IT.

BACK UP CAMERA DOESN'T WORK ESPECIALLY NOT IN COLD. I CAN JUST START THE VEHICLE AND THE CAMERA WON'T WORK ONCE BUT IT HAS NOW BECOME AN ALL DAY THING

THIS CAR WILL NOT START AFTER BEING TURNED OFF AND LEFT FOR CERTAIN TIME. THE CAR CRANKS BUT WILL NOT START. THE BATTERY HAS BEEN CHECKED AND IS FUNCTIONING. THE CAR WAS TAKEN TO FORD DEALER AND FOUND THE GAS MODULE BAD. AFTER 4 MONTHS THE ISSUE HAS OCCURRED AND THE CAR WILL NOT START.

JUST RECENTLY PURCHASED A 2019 FORD EXPLORER LIMITED. WHILE DRIVING ON THE FREEWAY AND ALMOST NEARLY BEING SIDE SWIPED BY A BIG RIG WHO APPARENTLY DID NOT SEE ME OR HEAR MY HORN. I THEN PULLED OVER NEAREST EXIT AND PRESSED MY HORN TO HEAR THAT IT WAS LOW SOUNDING. I THOUGHT MAYBE IT WAS DEFECTIVE OR A RECALL ON HORNS. I SEARCHED ONLINE TO FIND OUT THAT FORD HAS ONLY INSTALLED 1 HORN FOR THIS YEAR MODEL. NOT SURE IF ITS TO BE CHEAP OR BY MISTAKE, BUT I HAVE READ MANY REVIEWS THAT THERE'S ONLY 1 HORN INSTALLED WHEN ALL PREVIOUS YEARS HAVE 2 HORNS INSTALLED. THERE ALSO HAS BEEN VIDEOS MADE ON YOUTUBE REGARDING CONCERNS OF THESE 2019 FORD EXPLORERS. I TRULY BELIEVE THIS IS A BIG SAFETY ISSUE.

REAR HATCH ELECTRIC OPENING/CLOSING MECHANISM FAILED - HATCH CAME DOWN A STRUCK THE HEAD OF A PERSON CAUSING AN INJURY. ALSO BECAUSE THE HATCH WOULDN'T CLOSE PROPERLY EXHAUST ENTERED THE VEHICLE WHEN BEING DRIVEN.

TL* THE CONTACT OWNS A 2019 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS 105H TIRES, SIZE: 255/50/R20. THE CONTACT STATED THAT THE ORIGINAL FRONT PASSENGER SIDE TIRE HAD TO BE REPLACED BECAUSE THE TIRE PRESSURE WAS CONSISTENTLY DUE TO A THREE INCH CUT APPROXIMATELY TWO INCHES FROM THE RIM. SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 843-4431) TRIED TO SELL THE CONTACT A NEW TIRE AFTER INFORMING HIM THAT THE TIRE WAS NOT COVERED BY THE WARRANTY. THE CONTACT WENT TO A TIRE SHOP FOR A SECOND OPINION AND WAS INFORMED THAT THERE WAS A DEFECT WITH THE TIRE. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS 2,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

THE BRAKE PEDAL IS NOT READILY ACCESSIBLE DUE TO CLEARANCE UNDER THE DASH. MY SIZE 12 FEET WILL NOT REACH THE PEDAL QUICKLY ENOUGH IN AN EMERGENCY.

2019 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HORN NOT BEING LOUD ENOUGH TO BE HEARD AT ANY SAFE DISTANCE. *LD *JS

VEHICLE WAS BEING DRIVEN STRAIGHT ON RESIDENTIAL 2 LANE STREET. HEARD A LOUD BREAK/ LOSS OF DRIVING CONTROL OF VEHICLE WHICH PULLED FORCEFULLY TO THE RIGHT. VEHICLE SCRAPED OFF CURB THEN BACK INTO ONCOMING TRAFFIC AND COMING TO STOPPED. HAD LOST ALL POWER TO STEERING AND OPERABILITY OF VEHICLE. PUT HAZARDS ON TO AVOID ACCIDENT EXAMINED DAMAGE TO RIGHT FRONT PASS SIDE TIRE. APPEARED THAT STABILIZER ARM, SNAPPED, BALL JOINT DISCONNECTED. RIM WAS NOT BENT OR DAMAGED OTHER THAN SCRAPE TO CURB AND TIRE WAS FULLY INFLATED. PRIOR TO MALFUNCTION DRIVER DID NOT HIT ANY OBSTRUCTION, DEBRIS OR POTHOLES ON ROAD. NO DAMAGE TO BODY OF VEHICLE.

BURNING SMELL (PRESUMABLY EXHAUST FUMES) ARE LEAKING INTO CABIN WHILE DRIVING. HAPPENS MORE OFTEN UPON HARD ACCELERATION AND WITH AIR CONDITIONING ON IN AIR RECYCLE MODE.

THE 2019 FORD EXPLORER IS DELIVERED NEW WITH ONE INADEQUATE HORN. ALL OTHER MODEL YEARS HAVE TWO HORNS AND ARE WHAT YOU EXPECT FROM A HORN. THIS IS A DANGEROUS SITUATION, THE HORN IS SO LOW I COULD NOT SCARE A SQUIRREL. FORD MOTOR COMPANY SAID THEY CANNOT UPGRADE. THE FORD DEALER SAID THEY CANNOT UPGRADE WITHOUT EFFECTING THE WARRANTY.

WHILE DRIVING FROM VIRGINIA TO FLORIDA, TOWING SMALL U-HAUL TRAILER, WHEEL LUGS SHEARED OFF, CAUSING WHEEL TO COME OFF BELT ROLLING THE VEHICLE. VEHICLE IS BRAND NEW, I AM THE ONE AND ONLY OWNER FROM THE DEALERSHIP AND NEVER BEEN WORKED ON.

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING 70 MPH, THE CONTACT SMELLED FUMES COMING FROM THE IGNITION. THE VEHICLE WAS TAKEN TO LEE FORD LINCOLN (LOCATED AT 4170-C RALEIGH RD PKWY W, WILSON, NC 27896, (252) 291-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,100. *TT SINCE THE INITIAL FAILURE REPORT TO NHTSA ON JUNE 6, 2019, THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN THREE SEPARATE OCCASIONS TO DATE, BUT THE FAILURE COULD NOT BE DUPLICATED. TO THIS DATE, THE VEHICLE HAS NOT BEEN REPAIRED AND THE PROBLEM PERSISTS. EXCESSIVE FUMES IN THE CABIN, MAINLY WHILE ACCELERATING AND/OR DRIVING LONG DISTANCES; THE SMELL IS SO STRONG THAT WE KEEP THE SUNROOF TILT OPEN TO ENSURE GOOD AIR FLOW & REMOVE FUMES FROM CABIN.*JB

ON MARCH 2ND 2019 FORD EXPLORER SPORT WITH 1,800 MILES WAS TOWED TO THOMASSEN FORD IN CHARLES TOWN WV LEAVING OWNER STRANDED. COMPLAINED OF STRONG FUEL/GASOLINE ODOR INSIDE THE VEHICLE. FUEL/GASOLINE WAS LEAKING BADLY OUT OF THE VEHICLE ONTO THE EXHAUST PIPE. ON MARCH 4TH NOTIFICATION WAS PROVIDED FROM SERVICE WRITER THAT NONE OF THE FUEL LINES OR CLAMPS WERE ATTACHED PROPERLY FROM THE FACTORY. VEHICLE SAT AT THOMASSEN FORD UNTIL MARCH 27TH WHEN REPAIRS WERE COMPLETE. APRIL 9TH 2019 SOME FORM OF FLUID LEAKED OUT OF THE PARKED VEHICLE FOR 8 HOURS AFTER A 7 MINUTE DRIVE. VEHICLE WAS TAKEN TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE NO ACTION WAS TAKEN. THERE ARE PHOTOS OF THIS ISSUE. APRIL 18TH 2019 A STRANGE NOISE COMING FROM THE STEERING COLUMN WHEN DRIVING. VEHICLE WAS TAKEN BACK TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE AGAIN NO ACTION WAS TAKEN. TO THIS DAY THE VEHICLE STILL MAKES THE NOISE WHICH HAS GOTTEN PROGRESSIVELY WORSE. THERE IS VIDEO OF THIS ISSUE

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING THE VEHICLE, THE CONTACT SMELLED EXHAUST FUMES AND FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD (4000 SE FEDERAL HWY, STUART, FL 34997, (772) 287-0955) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.