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2019 Ford Flex SUV AWD

1
Recalls
8
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.1%

Complaints
Recalls

8 Complaints

for 2019 FORD FLEX
01/25/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/25/2022
Crash: No
Fire: No
Vehicle Identification Number: 2FMHK6C82KB******
Summary

1. Rear Camera, yes 2. Unable to see behind car thus unable to see people and/or vehicles. 3. Intermittent 4. No 5. Camera unavailable, camera no signal

12/17/2021
Components: STRUCTURE
Incident Date: 10/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMGK5D83KB******
Summary

The contact owns a 2019 Ford Flex. The contact stated that the power liftgate had failed to open manually or electronically while pressing the release button inside the vehicle or with the key fob. A warning message stating that the power liftgate was not closed had been illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 64,000.

12/09/2021
Components: BACK OVER PREVENTION
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMHK6D88KB******
Summary

Back up camara is intermittent.

03/08/2021
Components: TIRES
Incident Date: 03/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMGK5C82KB******
Summary

BAD HANKOOK TIRES IN WHICH THEY WILL NOT REPAIR OR REPLACE

12/30/2020
Components: AIR BAGS
Incident Date: 12/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMGK5D82KB******
Summary

TL* THE CONTACT OWNED A 2019 FORD FLEX. THE CONTACT STATED WHILE MAKING A LEFT TURN, WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO HER VEHICLE ON THE FRONT DRIVER SIDE BUMPER. THE CONTACT STATED NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES ON HER AC JOINT (LEFT SHOULDER) AND HER SON (REAR DRIVER SIDE) SUSTAINED BACK INJURIES AND HER DAUGHTER (REAR PASSENGER SIDE) SUSTAINED INJURIES ON HER LEFT KNEE. THE CONTACT STATED THEY ALL SOUGHT MEDICAL ATTENTION WITH THE ENT FROM THE AMBULANCE AND ALSO WENT TO AN EMERGENCY ROOM FOR FURTHER ASSISTANCE ON THEIR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TOWED TO LOCAL DEALER AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505:(424) 253-4976) WHERE THE VEHICLE WAS STILL BEING DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

08/31/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMHK6C87KB******
Summary

WHILE THE FLEX WAS PARKED IN OUR DRIVEWAY, THE GLASS IN THE REAR HATCH BLEW OUT. IT OCCURRED AROUND 5:00P. THE TEMPERATURE WAS IN THE 70'S ALL DAY. NO ONE DROVE, WENT INTO THE FLEX, OR OPENED THE HATCH THAT DAY. AT 4:30P THE GLASS WAS STILL INTACT. AT 5:00P THE HATCH GLASS WAS SEEN ON THE GROUND AND REAR BUMPER.

02/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMHK6D83KB******
Summary

OCCASIONALLY WHEN I AM TURNING LEFT OR RIGHT THERE IS A CLUNKING NOISE UNDER THE FRONT END OF MY CAR. I TYPICALLY BACK INTO A PARKING SPACE AND WHEN I AM LINING UP MY CAR TO BACK IN IS MOSTLY WHEN THE NOISE OCCURS. IT IS A LOUD SOUND THAT ALMOST SOUNDS LIKE A POPPING OR SNAPPING. IT DOES NOT MATTER THE TEMPERATURE OUTSIDE, NOR DOES IT MATTER WHETHER IT IS DRY OR WET. IT ISN'T HAPPENING EVERY TIME EITHER. IT IS FRIGHTENING, THOUGH, BECAUSE I HAD A TIE ROD SNAP ON A CAR ONE TIME AND IT ALWAYS MAKES ME THINK OF THAT. I DID TAKE IT TO A FORD GARAGE AND IT DIDN'T MAKE THE SOUND SO THEY DID NOTHING BECAUSE THEY REALLY COULDN'T TELL ME WHAT IT MAY BE. MY CAR IS GARAGE KEPT.

04/14/2019
Components: WHEELS
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMGK5C80KB******
Summary

TAKATA WE HAVE HAD THE FLEX IN % TIMES TO HAVE THE TIRES BALANCED FORD SAID THAT IT IS IN THEIR SPECIFICATION BUT THE WE CAN FEEL THE UNBALANCE IN THE STEERING WHEEL TOOK TO INDEPENDENT DEALER AND HE SAID ONE OF THE RIM WAS OUT OF BALANCE AND THE TIRES WERE OFF BALANCE TOO WE ARE AFRAID THIS GOING CAUSE PROBLEMS LATER WHY DO WE HAVE TO PUT UP WITH 5 TIMES TO REDONE IT NOT A COMFORTABLE FEELING

1 Recalls

for 2019 FORD FLEX
20/08/2018
CAMPAIGN NUMBER: 18V548000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
An electrical arc can increase the risk of a fire.
Campaign Number: 18V548000
Manufacture: Ford Motor Company
Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Summary

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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