2019 Ford Transit Van VAN FWD

The Transit van has an optional "Front Overhead Shelf." This shelf is installed on the Ford assembly line, this is not an aftermarket install. This overhead shelf is designed to hold hats, gloves and other light items. The issue is this shelf bounces and vibrates when the van is in motion. Any items stored on the shelf, falls on the driver's head and face. Ford has addressed this issue with a center support. But is not addressing previously manufactured vehicles. Ford manufacturer part number is: BK3Z-61519A-AC Dealership recognizes the issue and estimates $1,000 fee to correct. Ford warranty and support is not addressing this issue and offers no guidance. The Ford Transit Forum has multiple owners experiencing the same issue

Plastic accelerator pedal snapped off during normal driving. Made driving vehicle impossible. Vehicle had to be towed to dealer. Luckily was not going fast and was able to coast to the side of the road. This could be extremely dangerous if on a busy interstate.

The contact owns a 2019 Ford Transit. The contact stated while driving 65 mph, the steering wheel started to vibrate abnormally. The contact stated that the failure recurred while driving above 60 mph. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as the torque converter needing to be replaced or rebuilt. The parts to replace the converter were not available to the independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 114,300.

THE PLASTIC HOLDING THE HOOD PROP ROD BROKE WHILE THE HOOD WAS UP CAUSING THE HOOD TO COME CRASHING DOWN. I HAD NOT TOUCHED THE ROD. LUCKILY I WAS NOT LEANING INTO THE ENGINE COMPARTMENT AT THE TIME. I WOULD HAVE HAD SERIOUS INJURIES IF IT HAD COME DOWN ON MY HEAD AND NECK. THE VEHICLE WAS STATIONARY.

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING FUNCTION FAILED TO RETURN. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 237-3582) WAS CONTACTED AND INFORMED OF THE FAILURE AND TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD EMIT AN ABNORMAL, SCREECHING NOISE UPON APPLYING IN BRAKES WHILE IN REVERSE, WITHOUT WARNING. UPON TAKING HIS VEHICLE TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801) THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKING SYSTEM NEEDED TO REPLACED DESPITE THE LOW MILEAGE ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE BRAKING SYSTEM FAILURE WAS NORMAL, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

BOUGHT USED 2019 FORD TRANSIT 350 FROM SARASOTA FORD IN FLA.7 TIMES THE IGNITION LOCKED UP TOOK TO DEALER TWICE COULD NOT DUPLICATE PROBLEM.BROUGHT HOME ON 9/29 HAPPENED ON 9/30 AS I WAS LEAVING CAPE CORAL VA CLINIC.MY WIFE IS A WITNESS.AM AFRAID TO GO ANYWHERE NOT KNOWING IF TRUCK WILL START.HAD TRUCK LESS THAN 3 MONTHS.THIS HAPPENS SUMTIMES ASA COLD START SOMETIMES AFTER A TRIP AND TRY TO RESTART IT.

WE WERE DRIVING ON THE HIGHWAY AT 65MPH AND SUDDENLY, THE VAN ENGINE SHUT OFF AND THE STEERING WHEEL LOCKED UP. A MESSAGE APPEARED STATING 'TRANSMISSION NOT IN PARK. PUT IN P'. WE WERE ABLE TO PULL TO THE SIDE OF THE HIGHWAY. THINKING WE MAY HAVE ACCIDENTALLY SHIFTED THE CAR INTO PARK OR THAT THE INCIDENT WAS JUST A FLUKE, WE TOOK THE CAR FOR ANOTHER TEST DRIVE ON A BACKROAD AND THIS HAPPENED AGAIN. BOTH TIMES, AFTER PULLING TO THE SIDE OF THE ROAD, WE WERE ABLE TO RESTART THE CAR AND DRIVE NORMALLY. WE HAVE SERIOUS CONCERNS FOR OUR SAFETY IF IT'S POSSIBLE FOR THE VAN TO SHUT OFF WHILE DRIVING.

MULTIPLE PROMISES FROM FORD ALVI TX TO SUPPLY A MANUAL FOR MY BRAND NEW 2019 VAN WITHOUT SUCCESS AS WELL AS DOCUMENTING THAT THE VAN HAD ONLY 100 MILES ON IT WHEN IT ACTUALLY HAD 400 MILES ON IT P. AFTER THIS WAS MENTIONED TO THE SALES PERSON THE PAPERWORK WAS NOT UPDATED I AM A FEMALE GOING TO BE TRAVELING IN THIS VAN AND WITH THE PERFORMANCE HISTORY OF JUST GETTING A MANUAL MAKES ME UNCOMFORTABLE NOT KNOWING IF SOMETHING GOES WRONG WITH THE VAN THAT I WILL HAVE ADEQUATE RESPONSES FROM FORD.

THIS IS NOT A CRASH. THE VEHICLE WAS PUCHASE IN AUG2019. EVER SINCE I BEEN TRYING TO GET THE SLIDING DOOR FIX. THE DOOR DOES NOT OPEN. IS BINDING, FROZEN. IT REQUIRES KNOWHOW AND ELBOW GREASE TO PRY IT OPEN. MY GRANDCHILDREN (AGES 7 TO 15) CANNOT OPEN THE DOOR. EITHER FROM THE INSIDE OR OUTSIDE. THE DOOR IS THE ONLY WAY OUT AND VIOLATES THE WARNING STICKER ON THE DOOR. ZECK , THE PLACE I PURCHASE THIS NEW CAR WILL NOT FIX THE PROBLEM. I HAVE FILE SEVERAL COMPLAINTS WITH BBB AUTO LINE BUT THEY KEEP TELLING ME THAT THEY HAVE NOT RECEIVE MY CCF CASE NUMBER FRD1930985. I HAVE SENT THIS SEVERAL TIMES. I AM GETTING TO BELIEVE THAT WHOM EVER IS WORKING MY COMPLAINT MIGHT BE ON THE FORD PAYROLL TO DISPOSE OF COMPLAINTS.

THE FORD TRANSIT I PURCHASED 08/05/2019 SLIDING DOOR DOES NOT OPEN. IT IS THE ONLY WAY OUT OF THE CAR. WHEN TRYING TO ENTER THROUGH THE DOOR IT TAKES SEVERAL MINUTES SO WE ENTER THRU THE RIGHT FRONT PASSENGER DOOR. TO EXIT THE VEHICLE... NOT POSSIBLE IT'S STUCK. I TOLD THE DEALERSHIP AND THEY SEMI ATTEMPTED TO FIX IT. BUT THEY HAVE NOT AND THEY ARE NOT ANSWERING MY PHONE CALLS. AS AN EX-SAFETY OFFICER I SEE THIS AS A SAFETY VIOLATION. I CALL THE REGIONAL OFFICE AND SHE HAS NOT ANSWERD EITHER. THE ISSUE WAS DISCOVER TWO DAYS AFTER I BROUGHT THE CAR HOME AND I TRY TO PUT MY GRAND KIDS IN THE REAR SEATS.

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. WHILE DRIVING 40 MPH, THE REAR END OF THE VEHICLE FISHTAILED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SWAYING INTO DIFFERENT LANES AND WAS DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, (408) 215-9949), FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600), AND THE FORD STORE SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) WHERE THE VEHICLE WAS TEST DRIVEN AT ALL THREE DEALERS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110.

ATTEMPTING TO ACCELERATE THE TRANSMISSION WILL NOT ENGAGE, HAS A LONG DELAY. RPMS WILL REV BUT THE CAR WILL NOT MOVE, IT GETS SCARY ON THE FRW.AT TIMES WHEN IT SHIFT IT KICKS LIKE A MULE. THE BRAKE SYSTEM SQUEAKS, MORE LIKE HOWLING SOUND. I WAS AT THE DEALERSHIP FOR THE TRANSMISSION ISSUED THEY COULD NOT DUPLICATE. ALSO WHEN YOU GOING IN REVERSE IT WILL VIBRATE THE ENTIRE CAR. ALL HAPPENED SENCE I GOT THE CAR, WHILE I AM IN MOTION. I HAVE VEDIO,S.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER A 2019 FORD TRANSIT. THE CONTACT WHO WAS A TEXAS HIGHWAY PATROL OFFICER, STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE VEHICLE ACCELERATED FASTER THAN THE DRIVER INTENDED AND REAR-ENDED THE VEHICLE IN FRONT. THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NOT AN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED. HOWEVER, THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TOWED. THE CONTACT CALLED THE MIKE BROWN FORD DEALER (866-510-0950, LOCATED AT 4950 E HIGHWAY 377, GRANBURY, TX 76049) AND WAS INFORMED THAT THERE WAS NO RECALL UNDER THE VIN. THE MANUFACTURER WAS CALLED AND THE CALL WENT TO AN AUTOMATED SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.