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2019 Hyundai Kona SUV FWD

1
Recalls
87
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.1%

Complaints
Recalls

87 Complaints

for 2019 HYUNDAI KONA
01/30/2022
Components: UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K2CAA1KU******
Summary

After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep happening. This has happened numerous times now, at different speeds and in all types of weather, and sometimes accompanied by the blind spot collision warning system light. The dealership has kept my car many times, trying to replicate the problem, which they did-once. They replaced the camera and tcu. The car worked fine for a while, but the problem returned, and again, the dealership could not replicate or fix it. I have seen this problem mentioned on Hyundai forums, and it seems we're all having the same experiences with dealerships finding and fixing the issue. I turn the FCW system off every time I start the car, but now the BSCW (which I have also turned off) is coming on and jolting the car. Both warning systems have done this too many times to count at this point. I can't afford a new car and am scared to drive my Kona, but don't have a choice. This is not right and I do not feel safe in this car.

01/28/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/26/2022
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AAXKU******
Summary

My 20year old daughter had gone to a dealership to get her first vehicle and they have her a recalled vehicle without knowing about it. She was financed a 2019 Hyundai Kona with a high monthly fee. She was told the vehicle had no issues but then 3 days ago (1/26/22) we received a call regarding recall from the dealer. The dealership called with the manager apologizing profusely and stating that they were unaware of recall from (4/2021) and that the vehicle should not have been allowed for sale / finance/ lease. They said it was a big mistake. They told us that because they are not the manufacturer, we had to take it to the a Hyundai dealership. She took it yesterday (1/27/22) and they said to bring it back on Monday to fix despite the danger???????. They refused to even provide a rental car for free.

01/19/2022
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/09/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AAXKU******
Summary

I was driving the vehicle. All of a sudden, all the lights went out on the vehicle. This includes the instrumentation panel, interior lights, brake lights, etc. I drove the car to a safe location and stopped the engine. I then restarted the car and everything started normally.

01/19/2022
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k23ag1ku******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated that she initially received notification of NHTSA Campaign Number: 21V127000 (Electrical System). The vehicle was taken to the dealer and the battery was reduced to 80%. The contact was instructed to park the vehicle away from structures until a final remedy was available. The contact never received information about the final remedy from the dealer. Months later, the contact had taken the vehicle to the dealer for a maintenance repair and the battery was reset to 100%. After a few weeks of driving the vehicle, the EV warning light appeared on the instrument panel and the dealer was notified of the issue. The contact was then instructed to bring the vehicle back to the dealer where it remained in their possession. The manufacturer had been notified of the failure and provided the contact a case manager. The contact had not yet heard from the case manager regarding her vehicle. The vehicle was not repaired. The failure mileage was approximately 21,000.

01/12/2022
Components: ENGINE
Incident Date: 01/02/2022
Crash: No
Fire: No
Vehicle Identification Number: Km8k22aa6ku******
Summary

Car will stall while driving, coming to a stop and slowing down. Loud clanking and knocking noise in engine, massive oil consumption, engine light illuminated, bad acceleration then stalling, rough idle and stalls while backing up. I am terrified of driving this car and it stalls when turning and coming to a stop or just slowing down. I can smell oil burning and no one at hyndai wants to help me at all. Driving it out of the dealership when I had it checked for the recall and it died 2 times. I am going to lose everything I have worked for all because this car is not working properly. Dealership allowed me to drive away knowing the car stalls while driving and wanted me to pay for another engine diagnostic test even though they stated they did one.this makes no sense and I am severely frustrated!!! I will never buy another hyundai!!!

01/10/2022
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG7KU******
Summary

I was directed by Jennifer Kruger at the NHTSA to complete this form. My 2019 Hundai Kona EV is part of the EV battery recall. On August 27, 2021, my local dealer took my car while waiting for a replacement battery. I do have use of a rental vehicle. I've reached out to Hyundai Customer Service many times in an attempt to find out when my care will be fixed and returned to me. I've not been able to get any answers. My car is 17 months old and they have now had it for over 4 months. That is unacceptable. I filed a Lemon Law request in July after months of 20% battery reduction with no indication of when that would be fixed. My request was denied. One month later they determined that my car was part of the recall. I'm not sure why the manufacturer gets to make that determination - that seems self serving to me. Can you help me find some resolution to this issue? Please let me know if you need any additional information from me.

01/07/2022
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K23AG6KU******
Summary

Took my 2019 Hyundai Electric Kona into dealer on 7/30/21, re: Recall #200. They kept the car for 2 1/2 weeks, finally determining that the entire battery pack should be replaced. Five months later, I am still waiting. The maximum charge is at 80%, I have brought it in for all the other recalls. The dealership keeps telling me that they have some battery packs, but that those are for "other" customers, and that I must wait. Hyundai is building new electric cars, there are clearly battery packs available. As I lease my car, and the 3 year lease is up in Sept. 2022, I am beginning to wonder if the dealership is purposely delaying the battery replacement to force me into returning the car, rather than purchasing it, at the end of the lease. Why hasn't this safety recall been addressed by Hyundai? Please help me.

01/03/2022
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: Km8K53AG4KU******
Summary

Hyundai has been unable to complete a recall on the Kona EV's battery for nearly a year, which is not "reasonable" by anyone's definition of the word. During that time, we've been unable to charge our car in our garage (where our charger is installed) and haven't been able to use the car on roadtrips as we have to limit the charging capacity (per the recall instructions). I requested a buyback under my state's lemon laws but they claimed it wasn't applicable (I disagree based on the law and will be filing a complaint with the state as well). I've been waiting months for the battery to arrive at the dealership. There have been no updates from corporate since they denied the buyback request. Local dealerships have complained that corporate keeps changing the rules and how they're supposed to handle the recall, and are of no help. We're going on a year without being able to fully utilize the car and Hyundai refuses to offer any help. They claim there are issues with the battery supply but are marketing brand new cars with batteries.

11/29/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/09/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k53ag6ku******
Summary

The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 20V630000 (Electrical System) and 21V127000 (Electrical System). The dealer had been notified about the recalls; however, the contact was informed that the parts were not yet available. The manufacturer had also been notified of the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

11/29/2021
Components: ENGINE
Incident Date: 08/31/2021
Crash: No
Fire: No
Summary

The contact owns a 2019 Hyundai Kona. The contact stated while driving 60 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle; however, the failure reoccurred three times while driving that same day. The contact was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced under NHTSA Campaign Number: 21V301000 (Engine) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided the contact with a rental. The vehicle was not repaired. The approximate failure mileage was 37,000. The VIN was not available.

11/28/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AG0KU******
Summary

My car is subject to recall #200 (EV Battery replacement). I initially set my max charge level to 80% back in the spring, then was called by my local dealership for the battery replacement in early September. At that time, they checked my car in, but then sent me back out with it pending delivery of replacement batteries. I have reached out to the dealership several times since about the delay and they have responded that they're still waiting for batteries. It's been almost three months since my car was "checked in" for service.

11/17/2021
Components: AIR BAGS
Incident Date: 11/15/2021
Crash: Yes
Fire: No
Vehicle Identification Number: KM8K1CAA9KU******
Summary

I was in a bad wreck on November 15th 2021 about 8pm I have pictures of car and air bags did not deploy was wondering because I thought as much damage they should have

11/17/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: Km8k33agxku******
Summary

This complaint is regarding our 2019 Electric Hyundai Kona. Hyundai had a Recall #200 that started last year 2020 if I’m not mistaken. They have sent us a lot of letters in the mail that they are still trying to find a solution to the battery issue of the electric car and will let us know once they come up with a solution. Last month, we went to Eckert Hyundai in Denton, TX and we tried to get the recall fixed but the tech said they can’t fix it since they do not have that much experience dealing with electric cars especially with batteries (which is the main issue due to risk of fire, explosion). I tried contacting McKinney and Plano Hyundai dealerships too but they tell me the same thing. As of the moment, the car does not fully charge, I don’t charge at home and there’s always a risk of fire whenever in use and while charging.

11/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2021
Crash: No
Fire: Yes
Vehicle Identification Number: km8k33ag9ku******
Summary

The contact's wife owns a 2019 Hyundai Kona. The contact stated that upon warming the vehicle in cold weather, an abnormal, wire-burning smell would emit from the vehicle without warning. The manufacturer was initially notified about the failure and was informed that he would receive a callback; the contact had yet to receive a callback. The contact then took the vehicle to the dealer where they found no failure with the vehicle. The contact stated that he had a young child and that the odor could be toxic to his child's breathing. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.

10/21/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k2caa7ku******
Summary

Speedometer is not measuring correctly to the actual speed of car. Was actually driving about 15 mph faster than found on the analog gauge without knowing. The dealer confirmed that speedometer was reading 15 MPH under the actual speed of the car. Do not now if the car component was inspected by manufacturer, police, insurance or others. There was no warning presented by the car of the defect. Only that my son told me that according to the digital speed signs on the street we were going to fast. the car was turned in for repair of speedometer R.O. OPENED date 26MAY20 and returned fixed on READY,12JUN20. Now I have returned the car for repair with same problem 2 weeks from today approximate. CAR still not repaired, no reply from dealer.

10/06/2021
Components: ENGINE
Incident Date: 09/16/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K2CAA5KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

09/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

09/17/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

I did follow the multiple recommended recalls. I have set my battery at 80% max charge on April 28, 2021.. On August 4th, it has been determined by the dealer that I needed a new battery. The battery has been ordered but we are still waiting for it. It has been 6 weeks so far. Since my current battery is only charged at 80%, I have not been able to use my car at is full potential for the past 5 months .

09/09/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K23AG2KU******
Summary

I received recall 200 notice from Hyundai regarding my Kona EV 2019 in June.(my mileage was around 14,000) After calling the dealer I got the appointment on 07/16. On 07/16 the service advisor said she fixed all recalls as per the instructions from Hyundai and said recall 200 is also fixed. (see attached service record) I asked how you fixed the folded anode issue without replacing the battery. They said, they did the software update and the battery now doesn't have the fire risk. Called Hyundai and opened a case 18464387 asking them how is recall 200 is fixed without battery replacement. They admitted that recall 200 was not performed and they will replace the battery very soon. Its not still 2 months and they don't have any battery replacement plan. Also my car is making some strange sound while charging and abruptly stopping charging around 70%. I am asking nhtsa's help as I am not getting any response from Hyundai regarding battery replacement. They also rejected the buyback saying the lemon law of MA is not applicable even though my mileage was <15,000 when I took the service appointment. (see attached health report from Hyundai dated 07/08)

09/09/2021
Components: ENGINE
Incident Date: 09/02/2021
Crash: No
Fire: Yes
Vehicle Identification Number: KM8K1CAA4KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated that while driving approximately 25 mph a knocking noise and burning odor was present coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine had failed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The VIN look-up confirmed the vehicle was listed in the NHTSA Campaign Number: 21v301000 (engine).The failure mileage was 70,000.

08/31/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AA5KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated she was informed at the service inspection that her vehicle was low on engine oil however, the oil had recently been refilled. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the oil plug was loose. The dealer refilled the engine oil. The contact stated that the failure had been reoccurring and the vehicle was using a third of the engine oil every 1,000 miles. The vehicle was taken to a second dealer (Texoma Hyundai 2500 Texoma Pkwy, Sherman, TX 75090) who test drove the vehicle and diagnosed that no issues were found. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 58,200.

08/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k6caa3ku******
Summary

This vehicle has stalled five (5) times while driving, twice at highway speeds and three times at neighborhood speeds. The warning light comes on, the car stalls but then will restart normally. Have been lucky in that there have been no accidents. The dealer had the car for a week and can diagnose no problem or replicate the stall event. We have opened a case with Hyundai as well.

08/20/2021
Components: ENGINE
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K62AA2KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated that check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a misfire. The vehicle was not repaired. The vehicle was taken to another local dealer Safford Hyundai of Springfield (7615 Loisdale Rd A, Springfield, VA 22150, (703)776-9040) to be diagnosed. The contact was informed that the service light needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) after the failure. VIN tool confirms parts not available. The failure mileage was 20,000.

08/19/2021
Components: ENGINE
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA8KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

08/18/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG1KU******
Summary

This vehicle was at Alexandria Hyundai (Virginia) for about a month for a couple of small issues and for recall work to be performed. Service advisor never informed us that the recall was intended to replace the EV battery pack if necessary upon inspection, and invoice only states "took picture of battery". Recall remains open.

08/17/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

The battery in my electrical vehicle is recalled due to the potential for shorting and fires. The dealer performed a software update but states that they cannot request a replacement battery because the manufacturer will reject it because a specific code was not generated during the software update. The manufacturer tells me to try to find a different dealer that will replace it. This doesn't make sense because the manufacturer should be in contact with the dealership telling them what to do.

08/17/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k33ag9ku******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while the software was being updated, the mechanic was able to provide the full recall repair because the battery replacement portion of the recall was unavailable. The dealer informed the contact that they were unable to complete the recall repair due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

08/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG6KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated that the battery warning light was illuminated. The contact stated he continued to drive to his destination with the warning light illuminated. The contact took the vehicle to the local dealer and the mechanic was unable to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and Alexandria Hyundai (1707 Mt Vernon Ave, Alexandria, VA 22301: (703) 535-6840) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 8,000.

08/16/2021
Components: ENGINE
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA3KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 35-40 MPH, the vehicle experienced unintended acceleration and a loud sound was heard before the vehicle stalled. The contact shifted the vehicle into neutral and was able restart the vehicle and drive to her residence. The dealer and manufacturer were not made aware of the failure. The failure mileage was 37,874. Parts distribution disconnect.

08/09/2021
Components: ENGINE
Incident Date: 06/09/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K2CAA2KU******
Summary

The contact's son leases a 2019 Hyundai Kona. The contact stated upon receiving a recall notification for NHTSA Campaign Number: 21V301000 (ENGINE). the vehicle was taken to the dealer who informed the contact's son that the parts for the recall repair were not yet available. However, the dealer advised they would be refilling the engine oil every 500 miles. The contact stated his son had been taking the vehicle to the dealer to get the engine oil refilled, however the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the engine had been making ticking abnormal sounds while driving. There were no warning lights illuminated. The dealer was made aware of the failure and informed the contact's son that they could only refill the engine oil as the remedy for the recall repair was not yet available. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. The approximate failure mileage was 38,000. VIN tool confirms parts not available.

08/09/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k1caa1ku******
Summary

Yesterday my car, Hyundai Kona 2019, stalled out for no reason while the vehicle was in motion. There were no warning signs on the panel. I change the oil regularly, but the car keeps burning oil very quickly before the next planned oil change, however, I never have any warning signs that my oil level is low. I could have gotten into an accident, and now I am afraid of driving because the car can stall at any moment, and cause an accident. The manufacturing company doesn't s solve this problem in a timely manner!

08/04/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k12aa9ku******
Summary

CAR LOST SPEED ON GOING UPHILL. TOOK CAR TO DEALER AND THEY FOUND NOTHING RELATED. I AM CONCERNED ABOUT THIS RECALL. THE LENGTH OF TIME IT HAS TAKEN TO REPAIR AND THE FACT THAT THEY DO NOT KNOW HOW TO REPAIR THESE PISTON RINGS.

08/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AG3KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not available and the equipment to perform the recall repair was not available. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect. Range reduced to 80% of capacity. Car can not be garaged due to fire hazard and must be parked 50 feet from home and other vehicles.

08/04/2021
Components: ENGINE
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k1caa5ku******
Summary

I brought my car to the Pride Hyundai dealership in Lynn, MA on Friday, 7/30. They confirmed that I need a new engine and still have my car and Hyundai corporate has not gotten back to them. I am elderly and a one car family and I have no car. I also do not want to drive the car until it is fixed.

08/04/2021
Components: ENGINE
Incident Date: 06/20/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K62AA6KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 65 mph, the oil level warning light illuminated. The vehicle started to jerk, and the contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 9,600. Parts distribution disconnect.

08/02/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AGXKU******
Summary

2019 HYUNDAI KONA EV. CONSUMER WRITES IN REGARDS TO DESIGN/MANUFACTURER PROBLEMS. THE CONSUMER TRADED-IN THE KONA EV DUE TO THE BATTERY ISSUES. THE CONSUMER LEASED A IONIQ BUT, STATED IT WAS A DOWNGRADE FROM THE KONA. THE CONSUMER REQUESTED TO BE RELEASED FROM THE LEASE WITHOUT PENALTY OR CHARGE.

07/30/2021
Components: ENGINE
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K22AA9KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

07/30/2021
Components: ENGINE
Incident Date: 07/17/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k12aa2ku******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine). The contact stated while driving 25 mph, the vehicle loss motive power and stalled. However, the contact was able to restart the vehicle after several minutes and continued driving to the residence. The contact had the vehicle towed to the local dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure would recur. The contact wanted to know if the engine was taken apart during the inspection. The contact was informed that the engine was not taken apart. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 7,500.

07/27/2021
Components: ENGINE
Incident Date: 07/27/2021
Crash: Yes
Fire: No
Vehicle Identification Number: KM8K6CAA5KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle would jerk. The dealer was made aware of the recall and failure but informed the contact that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,285. Parts distribution disconnect.

07/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

My vehicle is equipped with battery cells manufactured in the LG Energy Solutions China (Nanjing) plant in which the Anode (Negative) tab can be folded. Thus, this could result in my car catching on fire. I have had my car serviced for updates since March 2020. (Recall 196) As of today, the problem has not been fixed. My dealer tells me they are waiting for the Hyundai headquarters to remedy the problem.

07/21/2021
Components: ENGINE
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AA7KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. On several occasions the vehicle loss motive power, stalled, and would not immediately restart. The cause of the failure was not determined. The dealer was not able to duplicate the failure. In addition, while driving approximately 60 mph the cruise control could not be manually deactivated by the cruise control switch. The vehicle was stopped and shut-off. After restarting the vehicle, the cruise control was deactivated. The vehicle was taken to the local dealer who reprogrammed the adaptive control values and the failure was remedied. The manufacturer was not notified of the failure. Additionally, the tire monitoring system erroneously indicated that the air pressure was low. The cause of the failure was not yet determined. The failure mileage was 4,300. The consumer stated the sensor for the tires is not operating properly. Upon having the vehicle reviewed the technicians have tightened the lug nuts and putting air in the tires.

07/14/2021
Components: ENGINE
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K2CAA3KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated while driving approximately 25-35 mph, the check engine warning light illuminated. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 25,000. Parts distribution disconnect.

07/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K23AG6KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle failed to start. The battery warning light was illuminated. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall was unavailable. The vehicle was towed to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 7,000. Parts distribution disconnect.

07/12/2021
Components: ENGINE
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K22AA2KU******
Summary

The recall for my 2019 Hyundai Kona was issued 28 Apr 2021. It is now the middle of July 2021. How long should Hyundai owners need to wait for a remedy? I feel unsafe even driving this vehicle knowing it could possibly blow up. As of 7/12/2021, no remedy is listed. I have called my local dealer and they say the same, no remedy yet.

07/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AGXKU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V127000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure however, the dealer limited the charge of the battery of the vehicle to prevent a short-circuit. The manufacturer was not notified of the issue. Parts distribution disconnect.

07/12/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/11/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG4KU******
Summary

The vehicle was purchased 11/6/2019. On 1/11/2020 while driving from Oregon to California the main computer shorted out causing complete shutdown of the vehicle. It took the Sacramento Hyundai dealership almost 3 weeks to deliver the vehicle back to me. Since then the vehicle has appeared to run well. However, my faith in taking the vehicle on long drives is at least shaken. Several recall notices have been issued for my vehicle. Most notably is number 200. A recall notice #196, received in November, 2020 states "The high-voltage battery system... may have been produced with internal damage to certain cells ... that could increase the risk of an electrical short circuit ... increase the risk of fire." On July 2020 I received another Service Campaign notice which stated "The HIgh Voltage Battery Monitoring System is being enhanced to include additional monitoring...". On April 23, 2021 the local Hyundai dealership set the maximum charge to 80% as a result of another recall notice. Early in July, 2021 I received yet another recall notice which stating that vehicles battery cell manufactured in the LG Energy Solutions China plant could suffer an electrical short ... increasing the risk of a vehicle fire. I need to have a vehicle that is free from dangerous conditions. It is now 21 months since the dangerous condition in my vehicle was brought to Hyundai's attention. In one of the last paragraphs of Hyundai's latest recall notice they state that if they have failed or are unable to remedy the defect within a reasonable time, I may submit a complaint to you, NHTSA. I believe this situation meets that criteria. Thank you for your assistance, David Steinberg

07/07/2021
Components: ENGINE
Incident Date: 07/06/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA3KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated while driving 65 mph, the vehicle loss motive power with several unknown warning lights illuminated. The contact pulled to the side of roadway with grayish smoke coming from the engine. The vehicle failed to restart. Due to the failure, the contact had the vehicle towed to the local dealer however, he was informed that he would be placed on a list for the recall repair. The manufacturer had been notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 10,300. Parts distribution disconnect.

07/05/2021
Components: ENGINE
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AA6KU******
Summary

From mid-May, my wife noticed the Malfunction Indicator Light (MIL) illuminate on the dashboard. The MIL light would intermittently illuminate and not display at times. 1) In June, I went on Hyundai's website using my log on account to request for service. A specific date was requested but not response was provided. 2) on June 17 at 10:39 AM HST, I called Hyundai Service center and a left a message to request service for the MIL issue. 3) on June 18 at 08:52 AM HST, I called Hyundai Service center and a left a message to request service for the same issue. On July 05, 2021 , I just opened a letter from Hyundai for an important Safety recall regarding our vehicle involving defective piston oil rings that could result in abnormal knocking or stalling. I believe this is a serious issue that needs immediate attention, however, we are unable to receive any service here. My wife at this time is very afraid to drive the vehicle unless this issues is resolved. Please advise us what steps can be taken from NHTSA. The service level for Hyundai is extremely poor , at this point we want to somehow terminate our lease . Best Regards

07/05/2021
Components: ENGINE
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA5KU******
Summary

I was notified of a recall by Carfax on May 9th, 2021. On May 10th, 2021, I took my vehicle to Lehigh Valley Hyundai in Pennsylvania. I have been back and forth trying to get in contact with my case manager and he has not responded as to what is going on with my vehicle. It is now July 5th and there is still no remedy for my car. My car has been in the shop almost 2 months now.

06/30/2021
Components: ENGINE
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA7KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer as well as Sansone Hyundai (90-100 US-1, Avenel, NJ 07001, (833)376-7829) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

06/29/2021
Components: ENGINE
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k6caa7ku******
Summary

The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part for the repair was unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer was also notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

06/10/2021
Components: ENGINE
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA6KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to provide a timeline for parts availability. The contact had not experienced a failure. Parts distribution disconnect.

06/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG9KU******
Summary

We brought our 2019 Kona EV in for the battery recall and the Battery Maintenance System (BMS) recall. The reduced charge amount to 80% and ran the BMS software update. This was on a Friday (5/7/21). We picked up our car that same day and drove home. Drove the car twice over the weekend and charged the car overnight, Sunday-Monday. When we got in the car Monday morning (5/10/21), the car would not go into gear (forward or reverse). On the dash and the info screen, was a message about an Electrical System Failure. We had to have the car towed to the local Hyundai dealer (Curry Hyundai, Cortlandt, NY). The told us the BMS caused the battery to go into lockdown mode and that there was no resolution except for the battery to be replaced. We were told to get a battery could take several months. They gave us a loaner but it is not an electric vehicle. So far no one know when or if a battery will be available.

06/08/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AG4KU******
Summary

Manufacturer Recall Number200 NHTSA Recall Number21V127000 Recall StatusRecall Incomplete Summary HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2019-2020 KONA ELECTRIC AND 2020 IONIQ ELECTRIC VEHICLES. THE LITHIUM-ION (LI-ION) BATTERY MAY SHORT-CIRCUIT. I have been in touch with Hyundai corporate and they have no time estimate of when this recall can be completed. It has been way too long for this type of problem to not be fixed.

06/08/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K23AG8KU******
Summary

The manufacturer has announced a safety recall (NHTSA Recall Number21V127000) due to the hazard of battery fire. It has been months since the recall was announced (and a year since battery fires were first reported) and the manufacturer has offered no remedy. Manufacturer has not provided timely communication or remedy to this safety problem, and we need help from NHTSA to get a safe solution to this fire danger. Hyundai either needs to provide a replacement battery immediately, or replace the car.

06/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/26/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K23AG6KU******
Summary

The 2019 Hyundai Kona EV (my vehicle) is a fire hazard. I am not satisfied with Hyundai's current mitigation of limiting our battery (and so our range) to 80% of its capacity. A full battery replacement is planned, but there is no timeline, so it could take 1 year for all I know. 1 year during which I am stuck with 80% of my range (which is not what I purchased) and the potential, however unlikely, that my car is still a fire hazard. I wish Hyundai would do more!

06/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the same failure listed in the recall. Parts distribution disconnect. The approximate failure mileage was 21,000.

05/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k33ag7ku******
Summary

The contact owns a 2019 Hyundai KONA. The contact stated that the vehicle had been subjected to several recalls due to the charging capacity. Recently, the contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer confirmed that the part was not yet available. The manufacturer was notified of the failure and offered to buy back the vehicle however, the contact declined. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. Parts distribution disconnect.

05/26/2021
Components: POWER TRAIN
Incident Date: 06/24/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG6KU******
Summary

The car has been recalled because incidents worldwide of the high voltage battery catching fire and/or exploding. Supposedly Hyundai is going to replace the batteries in affected cars, but to date has NOT done so.

05/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: km8k33ag8ku******
Summary

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not yet available. The contact stated that the dealer reduced the ability to charge the vehicle above 80%, reducing the amount of driving the contact could do. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced an issue. Parts distribution disconnect.

05/24/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AG3KU******
Summary

4/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery

05/21/2021
Components: ENGINE
Incident Date: 05/20/2021
Crash: No
Fire: No
Vehicle Identification Number: Km8k1caa9ku******
Summary

While slowing down car would make a whining sound and eventually started grinding. Car also stalled and died while coming to a stop. After that unable to drive or move the car in neutral.

05/19/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AG3KU******
Summary

The March 1, 2021 recall has not been resolved. The vehicle was purchased for its mile capacity however, due to this recall, I'm unable to use the vehicle for my travel/work as intended when I purchased the vehicle. As a result of the reduced miles, I must charge my vehicle between trips to ensure I have sufficient miles to make it home. This takes time out of my schedule and I must pay for the charging (I charge my car at my residence and have solar panels - thus no charging expense). This does Not take into consideration that at times, I cannot use my air conditioning or heating in my car to ensure I have sufficient miles to make it home or to the next charging station. I paid a lot of money for a fully functional car, for which I am NOT receiving. If I have reached the incorrect department, please forward this complaint to the appropriate department.

05/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG5KU******
Summary

HYUNDAI HAS A RECALL ON MY VEHICLE DUE TO BATTERY SAFETY ISSUES. THEY HAVE REDUCED MY BATTERY STORAGE TO 80% CAPACITY AND THIS LIMITS MY ABILITY TO TRAVEL UNLESS I STOP FOR EXTENDED PERIODS TO RECHARGE MY BATTERY. THE ONLY COMPENSATION THEY HAVE PROVIDED WAS A $200 VISA CARD, WHICH IS INCREDIBLY INADEQUATE, FOR THE TIME AND MONEY THIS IS COSTING ME. I'VE BEEN WITHOUT FULL BATTERY CAPACITY FOR OVER A MONTH NOW.

05/03/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K23AG7KU******
Summary

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN RECEIVED AN EMAIL FROM HYUNDAI THAT STATED THAT A SOFTWARE UPDATE WOULD BE SENT TO THE VEHICLE THROUGH THE INFOTAINMENT SYSTEM WHERE THE VEHICLE WOULD NOW ONLY CHARGE UP TO 80%. THE CONTACT WAS INSTRUCTED THROUGH THE EMAIL TO TAKE THE VEHICLE TO A LOCAL DEALER TO VERIFY THE UPDATE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG1KU******
Summary

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CENTEREACH HYUNDAI LOCATED AT 1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720, (631) 615-4549) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

MANUFACTURER RECALLS THIS VEHICLE TO REPLACE BATTERY PACK DUE TO CATASTROPHIC FIRE RISK.

02/03/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K2CAAXKU******
Summary

DURING REGULAR DRIVING THE VEHICLE LOSES POWER, WILL NOT ACCELERATE AND STALLS OUT COMPLETELY. AFTER SITTING A FEW MINUTES THE VEHICLE WILL RESTART. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP BUT NOTHING SEEMED WRONG. WITHIN A SIX MONTH PERIOD IT AGAIN OCCURRED TWICE. ONCE AGAIN NOTHING WAS OBSERVED WRONG WITH THE VEHICLE BUT THE SECOND TIME LAST NIGHT THE CAR WAS BROUGHT TO THE REPAIR SHOP AND THEY STATED THE ENGINE HAS LITTLE TO NO COMPRESSION. THE VEHICLE IS CURRENTLY AWAITING A DIAGNOSIS FROM HYNDAI

01/01/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG3KU******
Summary

THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.

12/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K33AG6KU******
Summary

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). ROWE HYUNDAI WESTBROOK (91 MAIN ST SUITE #3, WESTBROOK, ME 04092) WAS CONTACTED AND INFORMED THE CONTACT THAT THE BATTERY SOFTWARE WOULD BE UPDATED, WHICH WOULD LIMIT THE BATTERY POWER. DESPITE THE UPDATE, THE CONTACT WAS NOT ENSURED THAT THE SYSTEM UPDATE WOULD PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/15/2020
Components: ENGINE
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AA1KU******
Summary

VEHICLE STALLS WITH A/C RUNNING ON TURNS. IT IS INTERMITTENT ISSUE. BY PUTTING VEHICLE BACK IN NEUTRAL VEHICLE RESTARTS RIGHT AWAY. THIS HAPPENS NORMALLY IN HOTTER WEATHER. CALLED DEALER AND TAKEN VEHICLE IN AND CAN NOT DUPLICATE. SO NO FIX. THIS IS A 2019 HYUNDAI KONA WITH 19,500 MILES. OTHERS ON HYUNDAI WEBSITE OWNERS CLUB HAVE SAME ISSUES. HYUNDAI IS NOT A BAD COMPANY. BUT THEY NEED TO INVESTIGATE ISSUES IF SO MANY OF US ARE HAVING SAME ISSUES. DOESN'T SEEM TO BE RELATED TO THE ENGINE OPTIONS HAPPENS WITH BOTH ENGINE OPTIONS.

08/11/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 08/07/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAAXKU******
Summary

AS I WAS COMING TO A STOP LIGHT I PRESSED MY BRAKE PEDALS I FELT A SHUDDER THROUGH THE BRAKE PEDAL AND MY CAR DIED. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME I WAS ON A HIGHWAY AND IT WAS VERY DISCONCERTING I WAS ABLE TO FINALLY GET IT BACK HOME.

07/22/2020
Components: POWER TRAIN,ENGINE
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K33A55KU******
Summary

A COUPLE HUNDRED MILES AFTER PURCHASING A NEW KONA, I HAD STARTED HAVING ACCELERATION ISSUES GOING FROM A DEAD STOP INTO FIRST GEAR .AS THE CAR STARTS TO GO, THIS IS UNDER 5 MPH, THE CAR THEN HESITATES AS IF SOMEONE IS HITTING THE BRAKES. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE TO THIS. IT IS A SPORADIC ISSUE. I HAVE HAD IT INTO HYUNDAI 3X NOW FOR THIS. ALL 3 X HYUNDAI STATES THEY CAN NOT REPAIR UNLESS IT HAPPENS WHILE TEST DRIVING . OF COURSE THIS HAS NOT HAPPENED. SO THEY HAVE " RESET" MY DRIVING COMPUTER 2X HOPING IT WILL STOP. THIS IS A SERIOUS ISSUE AND THERE ARE MANY KONA OWNERS OUT THERE DOCUMENTING THIS ISSUE ON BLOGS. I HAVE 3 SERVICE REPORTS CLAIMING THERE IS AN ISSUE, BUT IT IS NOT BEING FOUND. I HAVE WRITTEN TO HYUNDAI TO OPEN A CASE REPORT. I AM REPORTING THIS TO THE NHTSA T WITH HOPES OF EITHER RESOLVING THIS ISSUE OR BRING LIGHT TO A POTENTIAL SAFETY HAZARD FROM HYUNDAI. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

07/13/2020
Components: POWER TRAIN
Incident Date: 04/16/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE FORWARD COLLISION AVOIDANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING FOR 30 MINUTES. THE VEHICLE WAS TAKEN TO LIA HYUNDAI ALBANY LOCATED AT (945 CENTRAL AVE, ALBANY, NY 12205) WHERE THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED TO TAKE A PICTURE WHEN THE FAILURE RECURRED. THE CONTACT WAS CONCERNED ABOUT ATTEMPTING TO TAKE A PICTURE WHILE DRIVING SHOULD THE FAILURE RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS UNAVAILABLE.

06/10/2020
Components: STEERING
Incident Date: 05/29/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K1CAA9KU******
Summary

AT ABOUT 8300 MILES I WAS BACKING OUT OF A PARKING SPOT. HEARD A NOISE COMING FROM STEERING COLUMN. TOOK TO HYUNDAI DEALERSHIP. 1ST VISIT THEY WERE CLOSED DUE TO POWER OUTAGE. 2ND TRIP. MECHANIC COULDN'T HEAR NOISE. HAD ANOTHER MECHANIC ALONG. HAD TO PLAY A VIDEO I RECORDED ON MY CELL PHONE. MECHANIC PULLS BACK INTO SHOP. HALF HOUR LATER, I GET TOLD THEY HAD TO ORDER A STEERING COLUMN. CAR NOW HAS JUST OVER 8600 MILES. THE NOISE SOUNDS LIKE A BAD BEARING. CAN BE HEARD PARKED AND TURNING STEERING WHEEL LEFT AND RIGHT. *TR

02/29/2020
Components: SERVICE BRAKES
Incident Date: 02/28/2020
Crash: Yes
Fire: No
Vehicle Identification Number: KM8K2CAA6KU******
Summary

THE CAR BREAKS DOES NOT GET APPLIED INTERMITTENTLY, I HAD A FORWARD COLLISION. THE FORWARD COLLISION AVOIDANCE / WARNING DID NOT WORK. THE INCIDENT HAPPENED AT A BUSY STREET WITH SLOW MOVING TRAFFIC. THIS IS THE 2ND TIME THE BREAK DID NOT GET APPLIED, THE FIRST TIME THE ROAD AHEAD WAS CLEAR.

02/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K5CA58KU******
Summary

DELAYS IN ACCELERATION, NOT CHANGING GEARS PROPERLY. SOMETIMES WHEN ACCELERATING THE VEHICLE WILL JUST REV THE ENGINE LIKE ITS IN NEUTRAL. ACCELERATION DELAYS VERY SCARY WHEN MERGING, ACCELERATING FROM FULL STOP AND PASSING. BOUGHT APRIL 2019.

01/20/2020
Components: SERVICE BRAKES
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8K53AG0KU******
Summary

AUTOMATIC EMERGENCY BRAKING ACTIVATED UNEXPECTEDLY WHILE DRIVING IN A HIGHWAY. VEHICLES AHEAD WERE STOPPED OR SLOWING DOWN AND I WAS STARTING TO BRAKE AND THE CAR ACTIVATED THE EMERGENCY BRAKING BRINGING THE CAR TO A COMPLETE STOP EVEN THOUGH THERE WAS NOT IMMEDIATE DANGER OF COLLISION, THERE WAS MORE THAN A CAR SPACE BETWEEN MY CAR AND THE STOPPED CAR. THE CAR BEHIND ME HAD TO VEER OFF THE ROAD NOT TO HIT ME. A SIMILAR SITUATION HAPPENED TWICE BEFORE.

12/20/2019
Components: POWER TRAIN
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K6CAA4KU******
Summary

WHEN I COME TO A SLIGHT UPHILL INCLINE, SLOW DOWN WITHOUT FULLY STOPPING, AND THEN ATTEMPT TO ACCELERATE, THERE ARE TIMES WHEN THE TRANSMISSION FEELS AS IF IT IS IN NEUTRAL. THE ENGINE WILL REV UP TO APPROXIMATELY 2000 RPM BUT THE VEHICLE WILL NOT ACCELERATE FOR APPROXIMATELY 1 SECOND. THEN ALL OF A SUDDEN, THE CAR WILL ACCELERATE FORWARD AT A RAPID PACE. IT SEEMS AS IF THE TRANSMISSION IS IN BETWEEN GEARS AND THE TRANSMISSION THEN SUDDENLY REALIZES THAT IT NEEDS TO ACCELERATE AND THEN WILL ACCELERATE USUALLY AT A FAST PACE. THE FEELING IS THAT OF A MANUAL TRANSMISSION WHEN THE CLUTCH IS RELEASED WHILE THE ENGINE IS AT A HIGHER RPM. MY CAR HAS THE TRADITIONAL 6 SPEED AUTOMATIC AND NOT THE DUAL CLUTCH TRANSMISSION. THIS IS AN INTERMITTENT ISSUE AND THE CAR WAS BROUGHT TO THE DEALER'S SERVICE DEPARTMENT. THE TECH STATED THAT THE TRANSMISSION WAS WORKING FINE AND THERE WERE NO NEW SOFTWARE UPDATES FOR THE TRANSMISSION.

11/21/2019
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 11/08/2019
Crash: Yes
Fire: Yes
Vehicle Identification Number: KM8K12AA5KU******
Summary

UPON COLLISION (FRONT END) AT ABOUT 35 MPH THE VEHICLE BURST INTO FLAMES AND CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT SHOWED UP. IN ADDITION, THERE MAY BE AN ISSUE WITH THE SEAT BELT MECHANISM. DRIVER'S CLAVICLE WAS FRACTURED AND DISPLACED UPON IMPACT.

11/19/2019
Components: ELECTRICAL SYSTEM,SEATS,FORWARD COLLISION AVOIDANCE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8K33A58KU******
Summary

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM SUDDENLY ACTIVATED, WHICH CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. ALSO, WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT HEATER ERRONEOUSLY ACTIVATED AND THE DOORS WOULD NOT AUTOMATICALLY LOCK WHEN SWITCHING TO THE DRIVE POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. JIM BURKE HYUNDAI (4445 13TH ST NORTH, BIRMINGHAM, AL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,000.

09/28/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K5CA56KU******
Summary

WHEN LEAVING HOME THE VEHICLE HAD LITTLE ACCELERATION AND POOR SHIFTING. TOOK TOO MUCH TIME MERGING INTO TRAFFIC. AFTER CONTACTING THE LOCAL DEALERSHIP THE PROBLEM CLEARED UP AS IT HAD DONE BEFORE. DROVE TO THE LOCAL HYUNDAI DEALERSHIP. OBDII CODE READ P0193.

09/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K5CA56KU******
Summary

LITTLE TO NO ACCELERATION WHEN GAS PEDAL IS DEPRESSED WHILE IN MOTION. LOSS OF POWER WOULD SUDDENLY OCCUR. TRANSMISSION WOULD NO LONGER SHIFT PROPERLY. THIS HAS OCCURRED TWICE SINCE NEWLY PURCHASED MAY 31, 2019. FUEL INJECTOR WIRING HARNESS WAS REPLACED AFTER THE FIRST OCCURRENCE. PROBLEM COULD NOT BE DUPLICATED AFTER THE SECOND OCCURRENCE.

07/14/2019
Components: POWER TRAIN
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K5CA56KU******
Summary

CAR AT TIMES WILL NOT ACCELERATE FROM A STOP FOR 2 TO 3 SECONDS AFTER ACCLERATER IS PUSH.

06/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K62AA2KU******
Summary

STARTUP AND DRIVING FOR 15 MINUTES BCW WARNING SYSTEM DISABLED RADAR BLOCKED MESSAGE COMES ON, YIELD SIGN WITH EXCLAIMATION POINT COMES ON, AND THE BUTTON THAT TURNS THE SYSTEM ON/OFF LEFT OF STEERING WHEEL GOES OUT ERROR STAYS APPROX 20-25 MINUTES AND THEN RESETS ITSELF PULLING OFF ROAD, AND RESTARTING THE CAR, IT WILL ALSO CLEAR THE ERROR, WE HAVE WIPED AND CLEANED BUMPER AND SENSOR AREAS, HAVE HAD CAR INTO 2 DEALERSHIPS, THEY SAY SYSTEM IS OPERATING AS IT SHOULD, CAN NOT REPRODUCE PROBLEM. THIS ERROR HAPPENS EVERY SINGLE TIME I DRIVE THE CAR (EARLY MORNING , I HAVE NOT HAD IT HAPPEN AT OTHER TIME, ALTHOUGH HUSBAND HAS TWICE.DEALERSHIPS CLAIM THAT SOME KIND OF RADAR IS INTERFERRING, OR THE SYSTEM TURNS OFF WHEN IT HASNT DETECTED ANOTHER CAR IN THE MIRRORS AFTER 10 MINUTES. MY QUESTION IS, THIS IS A SAFETY FEATURE, WHY WOULD IT JUST TURN ITSELF OFF? OTHER THINGS I HAVE NOTICED ARE, IF PULLING OFF ROAD WHEN ERROR OCCURS, AND GOING INTO MENU TO CHANGE ANY CAR SETTINGS, THE BCW FEATURE IS COMPLETELY MISSING FROM THE MENU WHEN THE ERROR IS ON. AND ALSO THE BUTTON TO THE LEFT OF STEERING WHEEL WHICH TURNS SYSTEM ON/OFF. ( IN THE DARK) YOU CAN SEE IT "BLINKING IN A CONSISTANT FASHION. WHEN THE SYSTEM IS ABOUT TO "FAIL/ SEND THE ERROR CODE, I HAVE NOTICED THAT THE BUTTON IS NO LONGER "BLINKING" ( YOU CAN ONLY TAKE NOTICE OF THE BUTTON BLINKING IN THE BACKGROUND WHEN ITS DARK OUT. REPORTED MY PROBLEM DIRECTLY TO HYUNDAI IN CALIFORNIA, THEY CLOSED CASE BECAUSE DEALERSHIPS COULDNT REPRODUCE THE PROBLEM. LIKEWISE THEY WILL NOT TAKE BUMPER OFF, CHECK SENSORS OR ANYTHING OTHER THAN CAN NOT REPRODUCE PROBLEM, THEY ARE DONE, NOT PULLING BUMPER OFF/ETC HYUNDAI WONT REIMBURSE THEM.GOOGLE PROBLEM, BEEN HAPPENING ON HYUNDAI MODELS SINCE 2015, WITHOUR A FIX, AND THIS IS A SAFETY FEATURE? NO OTHER CAR I HAVE DRIVEN WITH A BCW SYSTEM HAS DONE THIS IN AREA IM IN 15 MIN AFTER STARTUP

04/23/2019
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8K2CAA3KU******
Summary

2019 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKING SYSTEM. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. THE SYSTEM DOES NOT RESPOND TO SPEED LIMITS, DOES NOT ALARM, DOES NOT DISPLAY PICTURES, AND DOES NOT APPLY ANY BRAKING FORCE TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

12/25/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8K12AAXKU******
Summary

ONCE IN A WHILE WHEN YOU STEP ON GS PEDAL THE CAR DOES NOT GO FOR ABOUT 3 SECONDS,VERY DANGEROUS WHEN ENTERING HIGHWAY IN FRONT OF TRAFFIC.ENGINE OR TRANSMISSION DOES NOT ACT OR SOUND FUNNY JUST SEEMS LIKE FUEL SYSTEM DOES NOT KNOW GAS PEDAL HAS BEEN PUSHED.HAPPENS ONLY WHEN YOU STOP TO TURN AND START TO GO AGAIN ON STREET OR HIGHWAY. TOOK IT TO RICK CASE HYUNDAI IN WESTON FLORIDA THEY SAID AJUSTED TRANSMISSION BUT DID NOT FIX PROBLEM,STILL DOING SAME THING EVERY NOW AND THEN. IT HAS HAPPENED ABOUT 15 TIMES SINCE I BOUGHT CAR 3 WEEKS AGO IN EARLY DECEMBER 2018.

1 Recalls

for 2019 HYUNDAI KONA
28/04/2021
CAMPAIGN NUMBER: 21V301000
ENGINE
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Campaign Number: 21V301000
Manufacture: Hyundai Motor America
Components: ENGINE
Summary

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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