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2019 Infiniti QX60 SUV AWD

2
Recalls
9
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.9%

Complaints
Recalls

9 Complaints

for 2019 INFINITI QX60
01/24/2022
Components: UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 01/16/2022
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MM3KC******
Summary

The car engine suddenly shut off itself while I am driving in the middle of the road. The engine and the collision sensor lights were on, I had to fully stop the car and put it into "P" then restart the engine in order to go again. It was a heavy snowing day, I drove pretty slow about 20- 30 mph. It happened twice that day and one of the times I was stopped at the middle of an intersection. There were no warning lamps or any other symptoms at all, and my car still has fuel which the dealer can prove. It's extremely dangerous because my car just suddenly has to stop especially it was a snowing day. I got the car tolled to an Infiniti dealer the next day, they ran a check and did a test drive (was not snowing the next day) but they couldn't duplicate the problem, so they cannot fix anything. Contacted Infiniti Cooperate but they said if the dealer couldn't duplicate the problem, they cannot do anything about it.

12/18/2021
Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Incident Date: 12/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MM6KC******
Summary

While driving home from work on the expressway, the FEB indicator came on even though there was no one in front of me for at least 1/4 mile. Then the BCI indicator came on when there was no vehicle behind me. The braking system started to engage for no apparent reason. I previously owned a 2017 QX60 and experienced the same issues. Infiniti could not correct the issue and I was granted a new vehicle under the lemon law. Unfortunately, my current QX60 has too many miles to consider for the lemon law again.

10/06/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MM1KC******
Summary

The emergency braking system occassionally engages when I am driving. On about four occassions I was driving and the alarm began beeping. The car suddenly began braking. Nothing was directly in front of my vehicle that should have triggered the system. The most recent incident was yesterday, 10/5/21. This afternoon on my way home from work, the following warning appeared after a brief beeping sound, " FEB. Warning. See Owners Manual." A symbol was also lit on the dashboard. This warning remained on until I turned my vehicle off once I arrived home. I have not restarted the vehicle to see if the warning reappears. There have also been at least two instances of the rear sensor going off.

02/08/2021
Components: SEAT BELTS
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MN8KC******
Summary

FEBRUARY 3, 2021, I WAS DRIVING HOME TO DALLAS FROM A BUSINESS TRIP IN SAN ANTONIO. MY MOTHER AND DAUGHTER WERE WITH ME. MY DAUGHTER GOT TANGLED IN THE MIDDLE SEATBELT OF THE SECOND ROW. INSTEAD OF THE SEATBELT LOOSENING UP, IT GOT TIGHTER. I HAD NO WAY TO REMOVE IT. I CALLED 911 IN ORDER FOR THEM TO CUT HER OUT. MY DAUGHTER BEGAN TO THROW UP FROM THE COMPRESSION OF THE SEATBELT AROUND HER STOMACH. THE AMBULANCE TEAM CHECKED HER OUT AND SHE IS DOING FINE. THE POLICE DID AN INCIDENT REPORT AND WAS CONCERNED THAT THE SEATBELT DID NOT LOOSEN UP AFTER PULLED OVER TO THE MEDIAN AND PARKED THE CAR. IT GOT TIGHTER AND I COULD NOT PULL IT OFF OF HER.

03/12/2020
Components: BACK OVER PREVENTION
Incident Date: 01/24/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5N1DL0MN5KC******
Summary

TL* THE CONTACT OWNS A 2019 INFINITI QX60. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING GARAGE THERE WAS VEHICLE BEHIND THEM, HOWEVER, THE REVERSE CAMERA DID NOT SHOW THE VEHICLE WAS NEARBY, NOR, DID THE VEHICLE'S ALARM SYSTEM INDICATED A VEHICLE WAS NEARBY. THE CONTACT ENDED UP HITTING THE VEHICLE BEHIND THEM ON THE LEFT BUMPER AREA WITH THE REAR OF THEIR VEHICLE. THE CONTACT'S VEHICLE WAS NOT TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES, NOR, DID THE PERSON IN THE OTHER VEHICLE. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THEIR VEHICLE RECEIVED DAMAGE TO THE REAR OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION), HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

11/26/2019
Components: BACK OVER PREVENTION
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MM8KC******
Summary

TL* THE CONTACT OWNS A 2019 INFINITI QX60. WHILE THE CONTACT WAS BACKING OUT OF HIS DRIVEWAY, THERE WAS A BLINDSPOT ON THE BACK UP CAMERA AND HE BACKED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT STATED THAT HE RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 450.

10/21/2019
Components: AIR BAGS,STRUCTURE,WHEELS
Incident Date: 10/21/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5N1DL0MN0KC******
Summary

THE CAR'S COMPUTER MALFUNCTIONED WHEN PARKING THE CAR AND PRESSING THE BRAKE. THE CAR IMMEDIATELY ACCELERATED AT FULL SPEED, WENT OVER THE YELLOW MEDIAN AND HIT A POLE CAUSING AN ACCIDENT IN THE SCHOOL PARKING LOT, THE WHOLE FRONT LEFT SIDE OF THE CAR TO BE COMPLETELY DAMAGED, THE SIDE AIRBAG ON THE DRIVER'S SEAT COMING OUT, ETC.

08/28/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MM7LC******
Summary

TL* THE CONTACT OWNS A 2020 (NA) INFINITI QX60. WHILE IDLING, THE VEHICLE SPONTANEOUSLY ACCELERATED. ADDITIONALLY, THE RPMS INCREASED TO 7,000 FOR 20 SECONDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF WILLIAMSVILLE (8137 MAIN ST, WILLIAMSVILLE, NY 14221, (716) 633-9585), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,000.

06/14/2019
Components: VISIBILITY,FORWARD COLLISION AVOIDANCE
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5N1DL0MM8KC******
Summary

TL* THE CONTACT OWNS A 2019 INFINITI QX60. WHILE DRIVING 35 MPH WITH THE DRIVER ASSIST SYSTEM ACTIVATED, THE FORWARD COLLISION AVOIDANCE WITH PEDESTRIAN DETECTION SYSTEM WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER ASSIST SYSTEM DEACTIVATED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO BEAVERTON INFINITI (LOCATED AT 9500 SW CANYON RD, PORTLAND, OR 97225, (503) 626-8822) SEVERAL TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ALSO STATED THAT THE SUN/PANORAMIC ROOF MOTOR AND HEADLINER NEEDED TO BE REPLACED. THE SUN ROOF MOTOR WAS REPAIRED, BUT THE HEADLINER WAS NOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 8,500.

2 Recalls

for 2019 INFINITI QX60
12/09/2019
CAMPAIGN NUMBER: 19V654000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The lack of an image in the back-up camera display increases the risk of a crash.
Campaign Number: 19V654000
Manufacture: Nissan North America, Inc.
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/11/2019
CAMPAIGN NUMBER: 19V807000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Campaign Number: 19V807000
Manufacture: Nissan North America, Inc.
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Summary

Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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